2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	30	41	4	16	9	71	25	258
2019	NU-01	34	39	3	16	9	73	25	153
2019	NU-02	23	46	10	19	2	69	21	52
2017	NU	31	52	5	8	5	83	13	173
2017	NU-01	32	51	4	9	5	82	14	113
2017	NU-02	28	59	7	7	0	86	7	29
2014	NU	28	47	5	15	4	76	20	184
2014	NU-01	27	50	3	15	5	76	20	123
2014	NU-02	24	29	14	33	0	52	33	21
2011	NU	18	55	11	16	0	74	16	38
2011	NU-01	13	67	0	20	0	80	20	15
2011	NU-04	9	55	27	9	0	64	9	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	76	10	6	3	1	0	3	89	4	254
2019	NU-01	80	12	6	1	0	0	2	93	1	152
2019	NU-02	71	8	8	6	6	0	2	80	12	51
2017	NU	83	11	2	1	0	1	3	98	1	173
2017	NU-01	81	10	2	1	0	1	5	97	1	113
2017	NU-02	90	10	0	0	0	0	0	100	0	29
2014	NU	79	8	5	1	0	0	8	93	1	183
2014	NU-01	81	5	4	1	0	0	9	95	1	122
2014	NU-02	76	19	0	5	0	0	0	95	5	21
2011	NU	79	13	3	3	0	0	3	95	3	38
2011	NU-01	73	20	7	0	0	0	0	93	0	15
2011	NU-04	64	18	0	9	0	0	9	90	10	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	35	9	15	12	0	64	27	255
2019	NU-01	30	31	7	18	13	1	62	31	151
2019	NU-02	37	35	12	13	4	0	71	17	52
2017	NU	29	31	3	20	16	0	61	36	173
2017	NU-01	29	33	2	18	19	0	62	36	113
2017	NU-02	34	21	7	31	7	0	55	38	29
2014	NU	28	36	7	17	12	0	65	29	184
2014	NU-01	29	36	5	18	12	0	65	30	123
2014	NU-02	33	43	10	5	10	0	76	14	21
2011	NU	26	24	24	18	8	0	50	26	38
2011	NU-01	27	27	20	20	7	0	53	27	15
2011	NU-04	27	9	36	18	9	0	36	27	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	19	33	8	23	17	0	52	40	256
2019	NU-01	21	32	7	24	17	0	53	41	153
2019	NU-02	18	32	12	28	10	0	50	38	50
2018	NU	27	48	7	15	4	0	75	19	181
2018	NU-01	25	51	7	12	5	0	76	17	109
2018	NU-02	31	37	9	20	3	0	69	23	35
2017	NU	26	39	8	20	8	0	65	28	173
2017	NU-01	26	40	10	17	7	0	66	24	113
2017	NU-02	21	41	3	28	7	0	62	34	29
2014	NU	24	40	7	21	7	1	65	28	184
2014	NU-01	23	41	5	22	8	1	65	30	123
2014	NU-02	33	29	5	29	5	0	62	33	21
2011	NU	35	46	8	3	8	0	81	11	37
2011	NU-01	40	33	7	7	13	0	73	20	15
2011	NU-04	30	60	10	0	0	0	90	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	35	31	11	15	8	0	0	66	23	256
2019	NU-01	35	30	11	17	7	0	0	66	24	151
2019	NU-02	38	37	10	8	8	0	0	75	15	52
2017	NU	36	34	8	16	6	0	0	70	22	173
2017	NU-01	38	36	5	13	7	0	0	74	20	113
2017	NU-02	31	34	17	17	0	0	0	66	17	29
2014	NU	34	37	6	14	8	1	1	72	22	183
2014	NU-01	38	38	2	12	8	1	1	77	21	122
2014	NU-02	33	29	19	14	5	0	0	62	19	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	38	33	10	8	10	0	72	18	258
2019	NU-01	41	27	11	9	11	1	68	20	153
2019	NU-02	44	42	8	0	6	0	87	6	52
2018	NU	35	36	9	12	7	0	72	19	181
2018	NU-01	33	38	9	13	7	0	71	20	109
2018	NU-02	51	29	6	11	3	0	80	14	35
2017	NU	40	33	8	12	8	0	73	19	172
2017	NU-01	39	35	6	12	8	0	74	19	113
2017	NU-02	39	43	11	7	0	0	82	7	28
2014	NU	30	33	7	17	14	0	62	31	183
2014	NU-01	31	32	4	20	13	0	63	33	122
2014	NU-02	33	33	19	0	14	0	67	14	21
2011	NU	26	34	16	13	11	0	61	24	38
2011	NU-01	33	20	7	20	20	0	53	40	15
2011	NU-04	18	55	18	0	9	0	73	9	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	34	16	10	13	61	23	256
2019	NU-01	23	38	14	10	14	61	24	152
2019	NU-02	41	29	18	6	6	71	12	51
2018	NU	23	43	13	15	6	66	21	179
2018	NU-01	19	41	18	15	7	60	22	107
2018	NU-02	43	46	3	9	0	89	9	35
2017	NU	27	50	8	10	5	77	15	173
2017	NU-01	25	49	11	11	5	73	16	113
2017	NU-02	34	52	3	7	3	86	10	29
2014	NU	20	47	15	10	9	66	19	184
2014	NU-01	20	49	14	11	7	68	18	123
2014	NU-02	10	57	14	5	14	67	19	21
2011	NU	32	42	11	11	5	74	16	38
2011	NU-01	27	47	7	7	13	73	20	15
2011	NU-04	36	36	9	18	0	73	18	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	21	30	20	14	15	0	51	29	257
2019	NU-01	21	25	23	15	15	1	46	30	152
2019	NU-02	33	40	12	12	4	0	73	15	52
2018	NU	12	35	22	17	14	0	47	31	181
2018	NU-01	8	31	26	17	18	0	39	35	109
2018	NU-02	23	43	11	20	3	0	66	23	35
2017	NU	17	29	19	20	14	1	46	35	173
2017	NU-01	15	30	20	21	12	2	46	33	113
2017	NU-02	31	28	10	21	10	0	59	31	29
2014	NU	8	30	18	26	17	1	38	43	184
2014	NU-01	7	33	18	27	16	0	39	43	123
2014	NU-02	10	33	24	19	14	0	43	33	21
2011	NU	11	24	13	24	29	0	34	53	38
2011	NU-01	13	27	7	20	33	0	40	53	15
2011	NU-04	9	18	9	36	27	0	27	64	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	40	13	9	5	73	13	253
2019	NU-01	32	39	14	10	5	71	15	152
2019	NU-02	35	47	10	6	2	82	8	51
2018	NU	30	45	11	9	5	75	14	181
2018	NU-01	24	51	10	7	7	75	15	109
2018	NU-02	40	34	11	14	0	74	14	35
2017	NU	33	43	8	12	3	77	15	173
2017	NU-01	37	42	7	12	3	79	14	113
2017	NU-02	34	38	0	21	7	72	28	29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	42	13	4	3	0	81	7	253
2019	NU-01	41	38	14	4	3	0	79	7	149
2019	NU-02	37	51	6	4	2	0	88	6	51
2018	NU	45	40	8	7	1	1	85	7	182
2018	NU-01	39	42	10	6	1	1	82	7	109
2018	NU-02	53	33	6	8	0	0	86	8	36
2017	NU	43	38	9	6	4	0	81	10	172
2017	NU-01	48	38	6	4	4	0	86	8	112
2017	NU-02	34	41	14	7	3	0	76	10	29
2014	NU	31	43	15	7	3	0	74	10	183
2014	NU-01	29	46	15	7	4	0	75	11	122
2014	NU-02	33	48	10	5	5	0	81	10	21
2011	NU	39	45	5	5	5	0	84	11	38
2011	NU-01	33	53	0	7	7	0	87	13	15
2011	NU-04	45	36	9	0	9	0	82	9	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	23	31	13	18	15	0	54	33	252
2019	NU-01	24	27	13	21	15	0	51	36	148
2019	NU-02	29	46	12	8	6	0	75	13	52
2018	NU	19	38	14	16	13	0	57	29	182
2018	NU-01	14	39	14	17	17	0	52	34	109
2018	NU-02	31	42	22	0	6	0	72	6	36
2017	NU	18	36	19	15	12	1	54	27	173
2017	NU-01	16	41	18	15	10	1	57	25	113
2017	NU-02	21	28	28	17	7	0	48	24	29

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	46	31	14	6	2	77	9	255
2019	NU-01	44	31	16	8	1	75	9	151
2019	NU-02	56	33	10	0	2	88	2	52
2018	NU	49	36	9	4	2	85	6	178
2018	NU-01	41	42	11	3	4	82	7	106
2018	NU-02	61	31	6	3	0	92	3	36
2017	NU	57	31	8	3	1	88	4	172
2017	NU-01	58	29	8	4	1	87	5	112
2017	NU-02	59	34	7	0	0	93	0	29
2014	NU	58	30	5	3	3	89	6	184
2014	NU-01	59	33	3	5	1	91	6	123
2014	NU-02	57	29	10	0	5	86	5	21
2011	NU	74	18	8	0	0	92	0	38
2011	NU-01	80	7	13	0	0	87	0	15
2011	NU-04	73	18	9	0	0	91	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	17	27	15	20	21	0	44	41	253
2019	NU-01	13	28	14	25	21	0	41	45	150
2019	NU-02	34	32	14	12	8	0	66	20	50
2018	NU	13	28	15	20	23	1	41	44	182
2018	NU-01	7	30	13	24	26	0	38	50	109
2018	NU-02	33	22	17	19	6	3	57	26	36
2017	NU	20	26	14	24	15	1	46	40	173
2017	NU-01	17	27	12	26	17	2	44	43	113
2017	NU-02	28	34	21	10	7	0	62	17	29
2014	NU	8	32	13	23	24	0	40	47	184
2014	NU-01	7	30	11	25	26	0	37	51	123
2014	NU-02	19	33	24	10	14	0	52	24	21
2011	NU	11	32	13	26	18	0	42	45	38
2011	NU-01	13	27	7	27	27	0	40	53	15
2011	NU-04	18	27	18	18	18	0	45	36	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	18	26	22	18	16	0	0	44	34	257
2019	NU-01	14	24	25	21	16	0	0	38	37	152
2019	NU-02	35	33	12	13	8	0	0	67	21	52
2018	NU	15	26	24	19	16	0	1	41	35	182
2018	NU-01	8	23	28	23	17	0	1	31	41	109
2018	NU-02	42	28	17	11	3	0	0	69	14	36
2017	NU	20	26	20	16	17	1	0	46	34	172
2017	NU-01	17	27	20	15	21	1	0	44	36	112
2017	NU-02	34	34	10	17	3	0	0	69	21	29
2014	NU	14	28	23	18	17	0	0	41	35	184
2014	NU-01	11	27	25	20	18	0	0	37	37	123
2014	NU-02	33	33	19	5	10	0	0	67	14	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	23	33	16	16	13	0	55	29	256
2019	NU-01	24	29	14	19	14	0	53	33	151
2019	NU-02	27	46	15	8	4	0	73	12	52
2018	NU	23	32	17	18	10	0	55	28	182
2018	NU-01	17	29	20	21	13	0	46	34	109
2018	NU-02	42	36	6	17	0	0	78	17	36
2017	NU	22	39	17	14	8	1	61	22	173
2017	NU-01	21	37	17	15	9	1	59	24	113
2017	NU-02	28	45	21	7	0	0	72	7	29
2014	NU	15	43	15	18	10	0	58	28	184
2014	NU-01	13	41	16	20	11	0	54	30	123
2014	NU-02	29	33	14	19	5	0	62	24	21
2011	NU	24	34	16	11	16	0	58	26	38
2011	NU-01	40	20	7	13	20	0	60	33	15
2011	NU-04	9	55	0	9	27	0	64	36	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	38	14	8	6	72	14	255
2019	NU-01	33	39	15	9	4	72	13	150
2019	NU-02	42	40	8	6	4	83	10	52
2018	NU	34	40	16	6	4	74	10	179
2018	NU-01	30	41	17	6	6	70	13	108
2018	NU-02	57	34	3	3	3	91	6	35
2017	NU	45	36	11	3	5	81	8	173
2017	NU-01	41	41	11	3	5	81	8	113
2017	NU-02	62	17	17	0	3	79	3	29
2014	NU	34	43	10	7	5	78	12	183
2014	NU-01	37	42	9	7	4	80	11	123
2014	NU-02	33	43	14	5	5	76	10	21
2011	NU	39	45	8	5	3	84	8	38
2011	NU-01	33	47	0	13	7	80	20	15
2011	NU-04	45	27	27	0	0	73	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	18	21	30	17	11	2	3	40	29	254
2019	NU-01	17	20	29	18	10	2	3	39	30	150
2019	NU-02	29	24	29	10	8	0	0	53	18	51
2018	NU	16	20	34	14	11	0	4	38	26	180
2018	NU-01	13	15	36	19	12	0	6	30	33	107
2018	NU-02	25	28	28	11	6	0	3	54	17	36
2017	NU	28	35	20	8	5	0	5	66	13	173
2017	NU-01	26	35	17	10	6	0	6	65	17	113
2017	NU-02	31	45	21	0	0	0	3	79	0	29
2014	NU	29	35	21	5	3	1	6	69	9	184
2014	NU-01	28	33	24	4	2	0	8	66	7	123
2014	NU-02	29	48	19	5	0	0	0	76	5	21
2011	NU	29	29	21	11	8	0	3	59	19	38
2011	NU-01	40	7	27	20	7	0	0	47	27	15
2011	NU-04	27	45	9	9	9	0	0	73	18	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	25	31	27	10	3	1	2	13	59	258
2019	NU-01	27	28	27	13	2	1	1	15	56	153
2019	NU-02	15	37	37	6	6	0	0	12	52	52
2018	NU	21	31	30	12	5	1	1	17	53	182
2018	NU-01	24	34	29	8	4	1	0	12	58	109
2018	NU-02	11	33	28	17	8	0	3	26	46	36
2017	NU	10	27	31	17	10	2	2	28	39	173
2017	NU-01	10	26	30	19	12	3	1	32	37	113
2017	NU-02	3	21	59	7	7	0	3	14	25	29
2014	NU	8	23	33	19	10	3	3	31	34	184
2014	NU-01	7	23	31	23	11	2	3	36	31	123
2014	NU-02	10	24	52	10	5	0	0	14	33	21
2011	NU	16	29	34	5	11	0	5	17	47	38
2011	NU-01	13	27	27	13	13	0	7	29	43	15
2011	NU-04	18	27	36	0	18	0	0	18	45	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	14	16	30	18	14	5	2	35	33	256
2019	NU-01	14	16	27	22	14	5	2	38	33	152
2019	NU-02	8	12	43	14	22	2	0	36	20	51
2018	NU	13	20	30	20	12	4	2	34	35	179
2018	NU-01	17	24	31	15	8	5	0	24	43	108
2018	NU-02	3	11	25	42	14	0	6	59	15	36
2017	NU	8	19	32	21	14	3	3	37	29	173
2017	NU-01	9	18	29	23	16	3	3	41	28	113
2017	NU-02	7	17	38	21	14	3	0	36	25	29
2014	NU	9	18	30	23	13	4	4	39	29	184
2014	NU-01	7	15	26	29	15	4	4	48	24	123
2014	NU-02	10	33	33	19	5	0	0	24	43	21
2011	NU	8	18	32	16	18	3	5	37	29	38
2011	NU-01	13	7	40	20	13	0	7	36	21	15
2011	NU-04	9	18	27	9	36	0	0	45	27	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	12	15	29	19	12	6	6	36	32	257
2019	NU-01	7	18	31	21	15	5	4	40	27	153
2019	NU-02	16	20	31	20	6	4	4	28	38	51
2018	NU	12	20	27	22	10	3	6	35	35	181
2018	NU-01	14	20	29	20	7	2	7	31	38	108
2018	NU-02	6	25	22	31	11	3	3	44	32	36
2017	NU	11	15	23	23	18	3	7	46	29	172
2017	NU-01	9	17	20	23	21	3	7	49	29	112
2017	NU-02	21	7	38	17	14	0	3	32	29	29
2014	NU	7	16	29	19	12	4	14	38	28	184
2014	NU-01	5	14	27	19	15	5	15	43	23	123
2014	NU-02	14	29	48	10	0	0	0	10	43	21
2011	NU	16	11	26	11	16	8	13	33	33	38
2011	NU-01	20	13	27	13	13	0	13	31	38	15
2011	NU-04	9	0	18	18	27	9	18	63	13	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	25	22	24	14	8	4	3	23	51	252
2019	NU-01	25	22	29	11	8	4	1	19	50	152
2019	NU-02	18	20	16	29	12	2	4	44	40	51
2018	NU	27	24	30	11	5	1	2	16	53	181
2018	NU-01	29	27	28	7	5	2	2	12	58	109
2018	NU-02	25	8	39	22	3	0	3	26	34	36
2017	NU	16	22	29	15	13	3	2	29	40	172
2017	NU-01	20	21	24	16	14	4	2	32	43	112
2017	NU-02	7	10	55	21	7	0	0	28	17	29
2014	NU	9	16	29	27	10	2	6	41	27	182
2014	NU-01	7	13	31	29	11	2	7	44	22	122
2014	NU-02	10	19	29	29	10	0	5	40	30	21
2011	NU	18	18	24	18	8	0	13	30	42	38
2011	NU-01	13	27	7	33	7	0	13	46	46	15
2011	NU-04	36	9	36	0	18	0	0	18	45	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	21	21	11	11	4	4	24	53	257
2019	NU-01	28	24	21	10	10	3	4	22	56	153
2019	NU-02	22	22	20	16	18	4	0	35	45	51
2018	NU	27	23	23	14	9	3	2	24	53	182
2018	NU-01	31	26	16	13	10	3	2	24	60	109
2018	NU-02	14	22	39	17	3	3	3	21	38	36
2017	NU	15	19	23	16	18	2	6	38	37	173
2017	NU-01	19	17	21	17	18	3	5	38	39	113
2017	NU-02	3	14	34	24	24	0	0	48	17	29
2014	NU	16	18	34	17	8	3	4	27	37	184
2014	NU-01	14	15	38	19	7	2	4	28	31	123
2014	NU-02	19	33	33	5	10	0	0	14	52	21
2011	NU	18	29	32	5	8	3	5	14	51	38
2011	NU-01	20	33	33	7	0	0	7	7	57	15
2011	NU-04	9	27	36	0	18	9	0	20	40	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	8	10	16	24	29	6	7	61	20	251
2019	NU-01	7	9	19	24	30	5	5	60	18	149
2019	NU-02	12	14	16	16	33	2	8	54	28	51
2018	NU	9	12	21	29	20	2	8	54	23	181
2018	NU-01	8	10	27	29	17	2	7	50	20	108
2018	NU-02	8	6	19	36	22	0	8	64	15	36
2017	NU	3	14	20	24	25	3	11	57	20	173
2017	NU-01	4	16	16	28	26	3	8	60	22	113
2017	NU-02	3	10	28	10	28	0	21	48	17	29
2014	NU	4	5	17	31	23	5	15	68	11	183
2014	NU-01	2	6	16	34	24	5	15	71	9	122
2014	NU-02	10	10	14	29	19	0	19	59	24	21
2011	NU	0	13	24	16	26	5	16	53	17	38
2011	NU-01	0	27	40	13	7	0	13	23	31	15
2011	NU-04	0	9	9	18	45	9	9	78	11	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	30	27	26	7	7	2	1	15	59	256
2019	NU-01	31	27	27	6	6	3	1	12	60	152
2019	NU-02	18	27	29	14	12	0	0	25	45	51
2018	NU	26	30	24	11	6	2	1	18	57	182
2018	NU-01	33	32	25	5	5	0	1	9	66	109
2018	NU-02	8	31	31	19	6	3	3	26	41	36
2017	NU	21	23	30	9	13	1	4	23	46	173
2017	NU-01	19	22	32	9	12	1	4	22	44	113
2017	NU-02	17	28	24	14	14	0	3	29	46	29
2014	NU	22	26	32	10	3	3	3	15	51	182
2014	NU-01	26	20	34	10	4	3	2	15	49	121
2014	NU-02	10	43	38	10	0	0	0	10	52	21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	11	15	38	23	10	1	1	34	27	257
2019	NU-01	14	11	43	21	10	0	1	31	26	153
2019	NU-02	4	24	31	27	14	0	0	41	27	51

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	79	9	7	0	1	4	92	1	253
2019	NU-01	79	8	9	0	1	4	90	1	149
2019	NU-02	80	12	6	0	2	0	92	2	51
2017	NU	80	6	3	1	1	8	94	3	173
2017	NU-01	78	7	2	2	1	11	95	3	113
2017	NU-02	97	0	3	0	0	0	97	0	29
2014	NU	72	6	4	2	1	15	92	3	184
2014	NU-01	74	5	2	1	1	17	95	2	123
2014	NU-02	76	5	5	10	0	5	85	10	21
2011	NU	79	0	11	8	0	3	81	8	38
2011	NU-01	80	0	7	7	0	7	86	7	15
2011	NU-04	64	0	18	18	0	0	64	18	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	27	19	12	9	6	4	56	22	257
2019	NU-01	24	24	19	13	10	7	3	53	26	152
2019	NU-02	27	37	19	10	2	2	4	67	12	52
2018	NU	18	24	26	9	13	6	3	47	24	178
2018	NU-01	12	26	30	10	14	5	3	41	27	105
2018	NU-02	28	25	25	6	8	3	6	58	15	36
2017	NU	18	30	15	17	15	5	1	50	34	173
2017	NU-01	17	30	16	15	19	3	1	49	35	113
2017	NU-02	21	28	10	24	7	7	3	54	35	29
2014	NU	16	30	20	16	11	5	2	50	29	184
2014	NU-01	15	30	20	18	11	3	2	48	31	123
2014	NU-02	24	29	24	14	5	5	0	55	20	21

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	47	25	11	8	7	2	74	15	258
2019	NU-01	48	22	16	6	7	1	71	13	153
2019	NU-02	48	37	2	12	2	0	85	13	52
2018	NU	32	37	10	12	8	1	69	20	178
2018	NU-01	30	38	12	9	10	1	68	19	105
2018	NU-02	44	36	6	11	3	0	81	14	36
2017	NU	35	31	10	12	10	1	67	23	173
2017	NU-01	34	34	8	12	12	1	68	24	113
2017	NU-02	45	24	17	3	10	0	69	14	29
2014	NU	37	28	9	13	10	3	67	24	183
2014	NU-01	35	31	7	15	11	1	66	26	123
2014	NU-02	38	24	19	10	5	5	65	15	21

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	46	32	7	11	4	0	78	15	253
2019	NU-01	44	35	7	9	4	0	79	13	151
2019	NU-02	51	24	12	14	0	0	75	14	51
2018	NU	38	36	11	9	6	0	74	15	177
2018	NU-01	39	36	10	9	7	0	75	15	105
2018	NU-02	42	31	11	11	6	0	72	17	36
2017	NU	31	42	6	13	7	0	74	20	172
2017	NU-01	30	44	4	13	8	0	74	21	112
2017	NU-02	31	38	14	10	7	0	69	17	29
2014	NU	33	42	10	11	3	1	75	15	184
2014	NU-01	33	42	9	12	4	0	75	16	123
2014	NU-02	24	48	5	19	0	5	75	20	21

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	39	16	5	4	1	0	74	9	257
2019	NU-01	35	37	16	5	5	1	1	74	10	153
2019	NU-02	37	49	10	4	0	0	0	86	4	51
2018	NU	27	44	21	3	4	1	0	72	7	179
2018	NU-01	26	43	21	3	6	1	0	70	9	106
2018	NU-02	39	44	11	3	3	0	0	83	6	36

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	30	23	21	6	6	3	11	62	14	257
2019	NU-01	26	20	26	7	6	3	12	53	16	152
2019	NU-02	50	31	12	6	0	0	2	82	6	52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	36	33	15	8	6	1	1	71	14	257
2019	NU-01	37	35	13	10	5	0	0	72	15	153
2019	NU-02	41	31	16	10	2	0	0	73	12	51
2018	NU	29	38	18	8	7	0	0	67	15	181
2018	NU-01	24	35	26	8	7	0	0	59	16	109
2018	NU-02	31	49	11	3	6	0	0	80	9	35
2017	NU	31	36	13	11	6	1	1	68	18	171
2017	NU-01	29	42	9	11	7	1	1	73	18	112
2017	NU-02	41	24	21	10	3	0	0	66	14	29
2014	NU	25	36	14	10	12	2	1	63	23	184
2014	NU-01	24	38	14	11	11	2	0	63	23	123
2014	NU-02	24	29	19	10	10	5	5	58	21	21
2011	NU	18	24	21	16	18	3	0	43	35	38
2011	NU-01	27	20	7	27	20	0	0	47	47	15
2011	NU-04	9	27	27	9	18	9	0	40	30	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	51	26	12	4	4	1	2	79	9	258
2019	NU-01	49	27	14	5	4	1	1	77	9	153
2019	NU-02	60	29	6	2	2	2	0	90	4	52
2018	NU	47	29	10	8	4	2	0	77	13	180
2018	NU-01	41	30	12	11	4	2	0	73	15	109
2018	NU-02	56	22	8	6	8	0	0	78	14	36
2017	NU	40	34	14	4	5	2	1	76	10	173
2017	NU-01	39	36	12	4	6	3	1	78	10	113
2017	NU-02	48	34	10	3	0	0	3	86	4	29
2014	NU	38	33	15	5	4	5	1	75	9	184
2014	NU-01	38	36	11	7	2	5	1	78	9	123
2014	NU-02	29	33	24	0	5	10	0	68	5	21
2011	NU	29	18	21	13	16	3	0	49	30	38
2011	NU-01	20	27	7	33	13	0	0	47	47	15
2011	NU-04	36	18	9	0	27	9	0	60	30	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	50	28	9	8	3	0	1	79	11	256
2019	NU-01	49	29	9	9	3	1	1	79	11	152
2019	NU-02	52	33	8	6	2	0	0	85	8	52
2018	NU	41	34	11	9	4	1	0	75	13	181
2018	NU-01	33	36	15	11	3	2	0	71	14	108
2018	NU-02	50	31	3	11	6	0	0	81	17	36
2017	NU	42	31	12	10	3	2	1	74	13	172
2017	NU-01	42	33	13	6	4	2	0	76	11	113
2017	NU-02	50	25	11	11	0	0	4	78	11	28
2014	NU	36	34	15	7	7	1	0	70	14	184
2014	NU-01	35	35	14	8	7	1	0	70	16	123
2014	NU-02	43	38	14	5	0	0	0	81	5	21
2011	NU	32	26	11	18	13	0	0	58	32	38
2011	NU-01	33	20	7	33	7	0	0	53	40	15
2011	NU-04	27	27	9	18	18	0	0	55	36	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	82	5	5	0	0	0	7	95	0	257
2019	NU-01	82	6	6	0	0	0	6	94	0	153
2019	NU-02	84	8	2	0	0	0	6	98	0	51
2017	NU	81	6	3	1	1	1	6	94	2	172
2017	NU-01	79	9	2	0	1	0	9	97	1	112
2017	NU-02	93	0	0	3	0	0	3	96	4	29
2014	NU	72	11	2	0	1	0	15	97	1	183
2014	NU-01	74	9	1	0	0	0	16	99	0	122
2014	NU-02	76	14	0	0	0	0	10	100	0	21
2011	NU	84	11	3	0	0	0	3	97	0	38
2011	NU-01	87	7	0	0	0	0	7	100	0	15
2011	NU-04	82	18	0	0	0	0	0	100	0	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	60	20	8	4	2	1	5	85	7	256
2019	NU-01	57	22	8	5	1	1	6	84	7	153
2019	NU-02	67	18	6	2	2	2	4	90	4	51
2017	NU	60	22	3	5	8	2	1	84	13	171
2017	NU-01	60	22	4	4	7	2	1	84	12	112
2017	NU-02	71	14	4	4	4	0	4	89	7	28
2014	NU	44	28	5	7	14	2	0	74	21	184
2014	NU-01	40	31	4	8	14	3	0	73	23	123
2014	NU-02	71	10	10	0	10	0	0	81	10	21
2011	NU	45	24	5	5	18	0	3	70	24	38
2011	NU-01	40	20	7	0	33	0	0	60	33	15
2011	NU-04	45	9	0	18	18	0	9	60	40	11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	59	22	13	4	2	0	0	81	6	257
2019	NU-01	60	21	12	5	2	0	0	81	7	153
2019	NU-02	63	24	10	2	0	2	0	88	2	51
2018	NU	56	25	9	3	5	1	1	82	8	180
2018	NU-01	51	28	10	3	6	2	0	80	9	108
2018	NU-02	67	17	8	6	3	0	0	83	8	36
2017	NU	49	26	13	6	4	2	0	77	10	172
2017	NU-01	50	26	10	6	4	4	0	79	11	113
2017	NU-02	50	21	21	4	4	0	0	71	7	28

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	55	24	11	5	4	0	1	80	9	256
2019	NU-01	54	24	13	7	3	0	0	78	10	152
2019	NU-02	69	19	6	2	4	0	0	88	6	52
2018	NU	48	30	10	4	8	1	0	78	12	181
2018	NU-01	38	34	13	6	9	1	0	72	15	109
2018	NU-02	66	17	6	3	9	0	0	83	11	35
2017	NU	49	27	12	6	4	2	0	77	11	172
2017	NU-01	49	27	12	5	4	3	0	78	10	113
2017	NU-02	57	21	7	11	4	0	0	79	14	28
2014	NU	38	32	18	5	6	1	0	71	12	182
2014	NU-01	37	32	18	7	7	1	0	69	13	123
2014	NU-02	33	43	19	5	0	0	0	76	5	21

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	20	19	12	7	10	0	58	21	258
2019	NU-01	31	16	20	12	8	10	1	54	24	153
2019	NU-02	38	19	21	12	2	8	0	63	15	52
2018	NU	17	26	23	11	8	15	0	51	22	182
2018	NU-01	12	22	26	13	9	18	0	42	27	109
2018	NU-02	33	33	22	3	3	6	0	71	6	36
2017	NU	19	27	20	15	11	8	0	50	28	173
2017	NU-01	20	29	19	11	12	8	0	54	25	113
2017	NU-02	10	28	21	31	0	10	0	42	35	29
2014	NU	11	29	24	11	7	17	1	49	22	184
2014	NU-01	11	29	24	11	7	17	1	50	22	123
2014	NU-02	5	29	19	19	5	24	0	44	31	21
2011	NU	21	24	18	18	18	0	0	45	37	38
2011	NU-01	13	20	13	27	27	0	0	33	53	15
2011	NU-04	27	36	18	0	18	0	0	64	18	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	26	21	19	15	15	2	0	49	31	254
2019	NU-01	23	23	17	15	19	3	1	48	35	151
2019	NU-02	35	19	21	17	6	2	0	55	24	52
2018	NU	17	24	21	18	12	7	0	45	33	180
2018	NU-01	9	25	21	21	16	7	0	37	40	108
2018	NU-02	40	23	23	6	3	6	0	67	9	35
2017	NU	13	28	21	16	17	4	0	43	34	173
2017	NU-01	12	34	19	13	18	4	0	48	32	113
2017	NU-02	14	17	34	24	7	3	0	32	32	29
2014	NU	8	29	26	18	13	5	0	40	33	184
2014	NU-01	7	33	19	20	15	7	0	43	37	123
2014	NU-02	0	33	48	10	10	0	0	33	19	21
2011	NU	11	21	29	11	29	0	0	32	39	38
2011	NU-01	13	13	13	13	47	0	0	27	60	15
2011	NU-04	9	36	27	9	18	0	0	45	27	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	16	20	20	19	17	8	39	39	256
2019	NU-01	18	16	20	20	20	7	37	42	152
2019	NU-02	12	29	20	22	10	8	45	34	51
2018	NU	11	21	22	21	16	8	35	41	182
2018	NU-01	7	19	21	23	20	9	29	47	109
2018	NU-02	22	25	31	14	3	6	50	18	36
2017	NU	11	25	21	14	21	6	39	38	173
2017	NU-01	10	27	23	10	24	5	40	36	113
2017	NU-02	14	21	21	24	10	10	38	38	29
2014	NU	4	25	22	18	19	11	33	42	183
2014	NU-01	3	25	21	18	22	11	32	45	123
2014	NU-02	0	38	24	19	14	5	40	35	21
2011	NU	3	21	26	11	39	0	24	50	38
2011	NU-01	0	27	7	7	60	0	27	67	15
2011	NU-04	0	27	36	9	27	0	27	36	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	15	29	16	19	19	2	45	40	258
2019	NU-01	14	29	12	22	20	3	45	43	153
2019	NU-02	13	40	15	15	15	0	54	31	52
2018	NU	10	27	17	20	23	4	38	45	181
2018	NU-01	6	24	18	20	27	5	32	50	108
2018	NU-02	22	36	11	19	8	3	60	29	36
2017	NU	9	28	16	23	21	3	39	45	173
2017	NU-01	7	30	14	25	19	4	39	46	113
2017	NU-02	14	28	21	21	14	3	43	36	29
2014	NU	5	25	17	26	20	7	32	49	184
2014	NU-01	2	28	16	26	22	5	32	50	123
2014	NU-02	5	29	24	29	10	5	35	40	21
2011	NU	8	26	11	18	37	0	34	55	38
2011	NU-01	7	20	0	20	53	0	27	73	15
2011	NU-04	0	36	9	27	27	0	36	55	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	8	5	5	9	34	11	67	24	257
2019	NU-01	27	8	6	4	8	35	12	66	23	153
2019	NU-02	43	10	4	2	8	27	6	79	15	51

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	23	37	25	8	6	1	61	14	257
2019	NU-01	26	35	25	8	5	2	62	13	152
2019	NU-02	17	56	17	8	2	0	73	10	52
2018	NU	20	37	20	17	5	1	58	22	181
2018	NU-01	17	39	23	16	6	1	56	21	109
2018	NU-02	31	31	17	20	0	0	63	20	35
2017	NU	20	45	16	12	6	1	65	18	172
2017	NU-01	20	46	16	8	8	1	68	16	112
2017	NU-02	14	48	21	17	0	0	62	17	29
2014	NU	15	48	24	7	3	3	65	10	184
2014	NU-01	13	49	24	8	2	3	64	11	123
2014	NU-02	19	48	19	10	5	0	67	14	21
2011	NU	29	21	24	13	11	3	51	24	38
2011	NU-01	27	20	33	0	13	7	50	14	15
2011	NU-04	36	18	9	18	18	0	55	36	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	6	24	17	25	27	1	31	53	254
2019	NU-01	7	23	13	29	26	2	30	56	152
2019	NU-02	4	24	22	27	24	0	27	51	51

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	37	16	10	7	2	0	67	17	257
2019	NU-01	30	35	18	11	7	1	0	65	17	152
2019	NU-02	33	40	8	12	6	2	0	75	18	52
2018	NU	23	34	18	13	9	2	1	59	23	182
2018	NU-01	18	36	21	14	8	1	2	56	23	109
2018	NU-02	33	28	14	17	6	3	0	63	23	36
2017	NU	30	36	13	9	8	4	1	69	17	172
2017	NU-01	34	32	14	8	9	2	1	68	17	112
2017	NU-02	24	48	7	10	7	3	0	75	18	29
2014	NU	39	39	7	9	5	2	1	79	14	184
2014	NU-01	39	40	6	9	3	2	1	82	13	123
2014	NU-02	43	33	14	0	10	0	0	76	10	21
2011	NU	39	32	5	11	8	5	0	75	19	38
2011	NU-01	47	20	7	13	13	0	0	67	27	15
2011	NU-04	27	36	9	9	9	9	0	70	20	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	33	23	9	5	2	62	14	257
2019	NU-01	32	28	21	12	7	1	60	19	152
2019	NU-02	27	48	23	2	0	0	75	2	52
2018	NU	23	35	23	10	8	0	58	19	181
2018	NU-01	19	38	20	11	11	0	57	22	108
2018	NU-02	36	25	31	6	3	0	61	8	36

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	20	21	21	16	12	9	2	46	31	258
2019	NU-01	22	21	18	15	14	10	1	48	32	153
2019	NU-02	15	25	29	15	8	6	2	44	25	52
2018	NU	14	23	18	18	17	9	1	41	38	180
2018	NU-01	14	24	19	13	22	7	1	41	38	108
2018	NU-02	19	25	22	19	6	8	0	48	27	36
2017	NU	14	28	18	16	13	10	2	48	32	173
2017	NU-01	13	29	16	18	13	9	2	47	35	113
2017	NU-02	10	31	21	10	14	10	3	48	28	29
2014	NU	10	26	21	13	14	15	0	43	32	183
2014	NU-01	10	27	20	14	14	15	0	43	33	122
2014	NU-02	14	24	24	10	14	14	0	44	28	21
2011	NU	8	18	21	13	29	11	0	29	47	38
2011	NU-01	7	13	13	20	40	7	0	21	64	15
2011	NU-04	0	18	18	18	27	18	0	22	56	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	21	24	22	15	12	5	1	48	29	257
2019	NU-01	23	22	22	13	13	7	1	49	28	152
2019	NU-02	25	31	17	19	8	0	0	56	27	52
2018	NU	15	33	20	15	14	3	0	49	30	181
2018	NU-01	12	31	18	17	17	4	0	45	36	109
2018	NU-02	23	37	29	9	3	0	0	60	11	35
2017	NU	19	31	19	13	13	5	0	53	28	173
2017	NU-01	14	38	20	9	15	4	0	54	25	113
2017	NU-02	28	28	14	17	3	10	0	62	23	29
2014	NU	16	29	17	18	13	5	2	48	33	184
2014	NU-01	14	33	14	18	15	5	2	50	35	123
2014	NU-02	19	29	33	10	10	0	0	48	19	21
2011	NU	8	21	16	21	29	5	0	31	53	38
2011	NU-01	0	33	7	13	40	7	0	36	57	15
2011	NU-04	18	18	27	9	18	9	0	40	30	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	18	18	15	19	20	5	5	40	43	256
2019	NU-01	18	16	15	21	19	6	5	39	45	153
2019	NU-02	24	24	10	22	18	0	4	49	41	51
2018	NU	12	22	17	19	25	3	2	35	47	180
2018	NU-01	8	20	17	22	28	2	3	30	52	108
2018	NU-02	20	29	17	9	20	6	0	52	30	35
2017	NU	13	21	14	18	23	6	4	38	46	173
2017	NU-01	10	23	16	16	24	6	5	37	45	113
2017	NU-02	21	21	17	14	17	7	3	46	35	29
2014	NU	9	15	16	17	29	5	8	28	54	184
2014	NU-01	8	15	17	18	29	4	8	27	54	123
2014	NU-02	10	29	24	10	24	5	0	40	35	21
2011	NU	3	18	18	13	34	5	8	24	55	38
2011	NU-01	0	20	20	13	40	7	0	21	57	15
2011	NU-04	0	36	0	9	45	9	0	40	60	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	43	28	17	4	2	1	5	76	6	255
2019	NU-01	45	30	14	3	3	0	5	79	6	153
2019	NU-02	43	31	12	10	0	0	4	77	11	49

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	55	5	2	2	4	4	28	88	9	256
2019	NU-01	54	5	2	1	4	4	30	90	7	152
2019	NU-02	58	6	4	8	6	2	17	79	17	52

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	18	19	8	6	4	6	63	16	257
2019	NU-01	41	15	21	7	7	4	5	62	15	152
2019	NU-02	38	31	19	8	2	0	2	71	10	52

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	16	16	8	6	8	10	64	17	257
2019	NU-01	40	12	15	7	7	9	10	65	17	153
2019	NU-02	35	31	19	6	4	2	4	69	10	52

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	38	14	14	9	9	6	10	61	22	257
2019	NU-01	38	13	15	9	10	7	8	60	22	152
2019	NU-02	38	19	15	10	10	0	8	63	21	52

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	71	11	5	2	1	2	8	91	3	256
2019	NU-01	70	12	5	2	1	2	7	91	4	152
2019	NU-02	75	12	8	0	2	0	4	90	2	52

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	74	8	2	1	3	5	7	94	4	257
2019	NU-01	75	8	1	1	5	4	6	93	6	153
2019	NU-02	83	6	2	0	0	6	4	98	0	52

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	66	10	5	3	3	3	11	87	7	254
2019	NU-01	68	7	5	3	5	3	11	86	8	151
2019	NU-02	74	10	4	2	0	2	8	93	2	50

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	13	28	19	21	13	5	1	43	37	256
2019	NU-01	11	27	18	26	13	5	0	40	40	152
2019	NU-02	22	31	20	14	8	4	2	56	23	51
2018	NU	10	24	21	20	21	4	0	35	42	179
2018	NU-01	6	21	23	22	26	2	0	28	49	109
2018	NU-02	26	38	12	15	6	3	0	67	21	34
2017	NU	12	26	17	22	17	6	0	40	41	172
2017	NU-01	9	30	17	22	17	5	0	41	42	112
2017	NU-02	24	24	21	10	14	7	0	52	26	29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	30	32	18	10	8	2	0	63	19	257
2019	NU-01	28	32	20	11	9	1	0	61	19	152
2019	NU-02	35	37	15	8	2	2	2	74	10	52
2018	NU	36	30	20	10	3	1	0	67	13	178
2018	NU-01	32	30	22	9	6	1	0	62	15	107
2018	NU-02	47	35	15	3	0	0	0	82	3	34
2017	NU	23	49	16	6	5	2	0	73	11	172
2017	NU-01	23	51	15	5	5	1	0	74	11	113
2017	NU-02	18	54	11	11	0	7	0	77	12	28
2014	NU	29	34	16	13	4	3	1	66	17	184
2014	NU-01	32	31	19	14	2	2	1	65	16	123
2014	NU-02	29	29	14	24	5	0	0	57	29	21
2011	NU	29	21	16	24	11	0	0	50	34	38
2011	NU-01	20	20	7	33	20	0	0	40	53	15
2011	NU-04	45	9	18	18	9	0	0	55	27	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	36	36	16	4	2	4	1	76	7	255
2019	NU-01	34	36	18	5	4	3	1	72	9	152
2019	NU-02	37	35	14	4	0	8	2	80	4	51
2018	NU	37	37	16	4	4	2	0	75	9	180
2018	NU-01	35	36	20	5	4	2	0	71	9	107
2018	NU-02	42	42	8	3	3	3	0	86	6	36
2017	NU	34	37	18	2	4	4	1	75	7	173
2017	NU-01	36	37	18	3	4	2	0	75	7	113
2017	NU-02	28	41	7	0	3	17	3	87	4	29
2014	NU	37	34	18	4	2	4	1	75	6	184
2014	NU-01	38	36	15	4	2	4	1	78	6	123
2014	NU-02	38	24	33	5	0	0	0	62	5	21

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	45	32	11	7	5	76	13	258
2019	NU-01	43	33	10	7	7	76	13	153
2019	NU-02	48	37	10	6	0	85	6	52
2018	NU	38	42	10	6	5	79	11	180
2018	NU-01	31	44	11	6	6	76	13	108
2018	NU-02	54	31	11	0	3	86	3	35
2017	NU	32	47	11	6	4	79	10	172
2017	NU-01	31	51	8	5	5	81	11	113
2017	NU-02	32	43	14	7	4	75	11	28
2014	NU	35	35	11	11	7	71	18	184
2014	NU-01	35	38	10	12	5	73	17	123
2014	NU-02	43	19	24	5	10	62	14	21
2011	NU	32	8	18	21	21	39	42	38
2011	NU-01	27	7	13	20	33	33	53	15
2011	NU-04	36	0	9	36	18	36	55	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	32	16	12	12	0	61	23	257
2019	NU-01	29	32	14	11	13	0	61	24	152
2019	NU-02	35	33	19	10	4	0	67	13	52
2018	NU	23	33	22	10	9	2	58	20	179
2018	NU-01	20	31	22	10	14	3	52	25	107
2018	NU-02	40	29	23	6	3	0	69	9	35
2017	NU	29	34	18	7	11	1	63	18	171
2017	NU-01	28	34	21	5	12	0	62	17	112
2017	NU-02	39	29	11	11	7	4	70	19	28
2014	NU	22	36	17	15	10	0	58	25	184
2014	NU-01	23	37	16	16	8	0	59	24	123
2014	NU-02	24	33	24	14	5	0	57	19	21
2011	NU	16	38	22	3	19	3	56	22	37
2011	NU-01	13	27	13	7	33	7	43	43	15
2011	NU-04	18	55	9	0	18	0	73	18	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	30	16	13	12	0	0	58	26	254
2019	NU-01	27	31	15	14	13	1	0	59	27	151
2019	NU-02	37	29	15	12	8	0	0	65	19	52
2018	NU	20	39	20	13	7	1	0	59	20	179
2018	NU-01	16	36	21	15	10	1	0	53	25	107
2018	NU-02	39	39	14	8	0	0	0	78	8	36
2017	NU	27	35	19	10	10	0	0	62	20	172
2017	NU-01	25	38	19	8	10	0	0	63	18	113
2017	NU-02	36	21	21	11	11	0	0	57	21	28
2014	NU	20	40	18	16	7	0	0	59	23	184
2014	NU-01	20	41	15	19	5	0	0	62	24	123
2014	NU-02	19	43	24	10	5	0	0	62	14	21
2011	NU	18	26	21	13	18	0	3	46	32	38
2011	NU-01	13	20	7	20	33	0	7	36	57	15
2011	NU-04	18	36	18	9	18	0	0	55	27	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	22	17	10	14	5	2	55	27	258
2019	NU-01	27	24	18	10	14	7	1	55	26	153
2019	NU-02	35	25	13	12	13	2	0	61	25	52
2018	NU	21	23	25	15	8	7	1	48	25	179
2018	NU-01	18	21	24	19	11	7	0	42	32	107
2018	NU-02	33	31	19	11	3	3	0	66	14	36
2017	NU	24	25	20	9	9	12	1	56	21	171
2017	NU-01	24	25	21	8	8	14	0	57	19	112
2017	NU-02	25	25	14	18	11	7	0	54	31	28
2014	NU	27	26	14	15	9	8	1	58	27	184
2014	NU-01	29	26	11	16	9	7	1	60	27	123
2014	NU-02	24	29	19	14	5	10	0	58	21	21
2011	NU	34	21	16	8	8	11	3	64	18	38
2011	NU-01	20	27	13	7	20	7	7	54	31	15
2011	NU-04	45	9	18	18	0	9	0	60	20	11

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	NU	17	53	29	258
2019	NU-01	18	55	27	153
2019	NU-02	13	46	40	52
2018	NU	13	57	30	182
2018	NU-01	9	54	37	109
2018	NU-02	17	53	31	36
2017	NU	13	56	30	172
2017	NU-01	16	57	27	113
2017	NU-02	14	52	34	29
2014	NU	13	60	27	184
2014	NU-01	11	59	30	123
2014	NU-02	14	67	19	21
2011	NU	14	59	27	37
2011	NU-01	7	50	43	14
2011	NU-04	18	64	18	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	NU	47	9	22	18	2	2	45
2019	NU-01	39	11	21	25	4	0	28
2018	NU	57	4	13	17	4	4	23
2018	NU-01	30	10	30	10	10	10	10
2017	NU	48	9	13	22	0	9	23
2017	NU-01	50	11	11	22	0	6	18
2014	NU	50	8	0	25	9999	17	24
2014	NU-01	36	7	0	29	9999	29	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	31	55	5	7	1	0	87	8	257
2019	NU-01	29	56	7	5	1	1	86	7	153
2019	NU-02	35	57	4	4	0	0	92	4	51

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	55	25	11	3	1	6	85	4	256
2019	NU-01	57	22	12	3	1	5	83	4	152
2019	NU-02	61	31	4	0	0	4	96	0	51

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	11	89	258
2019	NU-01	12	88	153
2018	NU	21	79	180
2018	NU-01	19	81	107
2018	NU-02	19	81	36

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	50	50	28
2019	NU-01	37	63	19
2018	NU	71	29	38
2018	NU-01	65	35	20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	54	46	28
2019	NU-01	63	37	19
2018	NU	42	58	38
2018	NU-01	45	55	20

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	NU	100	28
2019	NU-01	100	19
2018	NU	100	38
2018	NU-01	100	20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	NU	100	28
2019	NU-01	100	19
2018	NU	100	38
2018	NU-01	100	20

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	28
2019	NU-01	0	100	19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	46	54	28
2019	NU-01	47	53	19
2018	NU	42	58	38
2018	NU-01	45	55	20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	46	54	28
2019	NU-01	53	47	19
2018	NU	34	66	38
2018	NU-01	40	60	20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	39	61	28
2019	NU-01	32	68	19
2018	NU	37	63	38
2018	NU-01	50	50	20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	36	64	28
2019	NU-01	42	58	19
2018	NU	16	84	38

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	29	71	28
2019	NU-01	26	74	19
2018	NU	13	87	38

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	61	39	28
2019	NU-01	68	32	19
2018	NU	68	32	38
2018	NU-01	75	25	20

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	39	61	28
2019	NU-01	37	63	19
2018	NU	42	58	38
2018	NU-01	40	60	20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	NU	100	28
2019	NU-01	100	19
2018	NU	100	38
2018	NU-01	100	20

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	18	82	28

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	43	57	28
2019	NU-01	53	47	19
2018	NU	34	66	38
2018	NU-01	30	70	20

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	21	79	28
2018	NU	16	84	38
2018	NU-01	25	75	20

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	18	82	28
2018	NU	32	68	38

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	48	52	27
2019	NU-01	42	58	19
2018	NU	55	45	38
2018	NU-01	60	40	20

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	19	81	27
2018	NU	16	84	38

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	26	74	27
2019	NU-01	32	68	19
2018	NU	21	79	38

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	27
2019	NU-01	0	100	19

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	30	70	27
2019	NU-01	32	68	19
2018	NU	32	68	38

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	24	76	258
2019	NU-01	25	75	153
2019	NU-02	15	85	52

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	10	12	20	7	12	32	8	35	31	256
2019	NU-01	11	13	20	6	14	30	7	37	31	152
2019	NU-02	10	10	13	8	8	40	12	40	32	52
2018	NU	3	12	33	11	12	24	5	21	32	180
2018	NU-01	2	8	36	15	11	22	6	14	36	107
2018	NU-02	6	25	19	8	8	31	3	46	25	36
2017	NU	7	13	23	9	12	30	7	31	33	173
2017	NU-01	7	16	21	9	12	29	6	36	32	113
2017	NU-02	3	3	21	10	7	38	17	15	38	29
2014	NU	8	13	26	8	5	33	7	35	22	183
2014	NU-01	9	14	20	11	4	35	7	40	26	122
2014	NU-02	10	19	33	0	5	29	5	43	7	21

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	28	17	10	7	11	0	62	19	257
2019	NU-01	28	28	18	11	8	8	0	61	20	152
2019	NU-02	25	33	13	10	4	13	2	68	16	52
2018	NU	12	31	28	12	6	10	1	48	20	180
2018	NU-01	12	30	30	11	7	9	1	47	20	107
2018	NU-02	11	36	22	17	0	14	0	55	19	36
2017	NU	19	30	17	12	9	13	1	56	24	172
2017	NU-01	22	31	18	10	9	10	0	59	21	112
2017	NU-02	7	31	14	21	0	21	7	52	29	29
2014	NU	16	22	31	10	4	15	1	46	17	183
2014	NU-01	17	25	25	12	3	17	1	51	19	122
2014	NU-02	10	29	43	10	5	5	0	40	15	21
2011	NU	11	30	22	16	16	5	0	43	34	37
2011	NU-01	0	33	7	27	20	13	0	38	54	15
2011	NU-04	18	27	27	9	18	0	0	45	27	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	5	95	258
2019	NU-01	7	93	153
2018	NU	7	93	182
2018	NU-01	7	93	109

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	12
2018	NU	0	100	12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	12
2018	NU	0	100	12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	12

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11
2018	NU	0	100	12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11
2018	NU	0	100	12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11
2018	NU	0	100	12

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	45	55	11
2018	NU	50	50	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11
2018	NU	0	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	55	45	11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	11
2018	NU	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	9	91	257
2019	NU-01	10	90	153

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	11	8	19	4	4	42	11	41	17	257
2019	NU-01	9	8	18	5	6	41	13	37	23	152
2019	NU-02	15	10	19	2	0	42	12	54	4	52
2018	NU	4	12	37	2	6	33	6	27	13	181
2018	NU-01	2	10	41	3	8	31	5	19	17	108
2018	NU-02	8	22	19	3	0	44	3	58	5	36
2017	NU	8	20	22	3	4	33	9	48	13	172
2017	NU-01	8	19	23	2	5	33	10	48	12	113
2017	NU-02	3	17	21	7	0	38	14	43	14	29
2014	NU	7	7	29	5	9	33	11	25	24	184
2014	NU-01	8	8	24	4	8	36	11	31	23	123
2014	NU-02	5	0	52	5	5	24	10	7	14	21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	23	20	3	3	16	2	68	7	257
2019	NU-01	32	21	22	4	5	14	3	63	10	152
2019	NU-02	31	33	17	2	0	15	2	77	2	52
2018	NU	17	31	28	4	4	14	2	57	11	181
2018	NU-01	15	35	28	6	6	9	2	56	12	109
2018	NU-02	17	31	20	6	3	23	0	63	11	35
2017	NU	23	35	19	4	3	15	1	69	9	172
2017	NU-01	26	32	21	4	4	13	1	67	8	112
2017	NU-02	17	45	3	3	3	24	3	86	10	29
2014	NU	17	25	22	9	7	16	3	52	20	184
2014	NU-01	16	24	22	10	5	20	2	53	19	123
2014	NU-02	19	19	38	14	5	5	0	40	20	21
2011	NU	22	19	14	11	30	5	0	43	43	37
2011	NU-01	13	13	7	7	47	13	0	31	62	15
2011	NU-04	27	27	9	18	18	0	0	55	36	11

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	6	23	19	18	33	0	1	29	52	257
2019	NU-01	7	25	20	19	29	0	1	32	49	153
2019	NU-02	6	20	18	24	31	0	2	26	56	51
2018	NU	6	17	16	22	39	0	1	23	61	180
2018	NU-01	6	19	16	20	38	0	1	25	59	108
2018	NU-02	6	22	19	25	28	0	0	28	53	36
2017	NU	12	27	16	22	23	1	0	39	45	170
2017	NU-01	8	30	17	21	24	0	0	38	45	111
2017	NU-02	17	21	14	24	24	0	0	38	48	29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	5	15	27	17	34	2	21	52	257
2019	NU-01	5	16	24	20	33	1	22	54	153
2019	NU-02	12	18	35	10	24	2	30	34	51
2018	NU	3	17	27	24	28	1	20	53	180
2018	NU-01	3	11	28	24	33	1	14	58	107
2018	NU-02	3	36	28	19	14	0	39	33	36
2017	NU	9	25	30	17	17	2	34	35	173
2017	NU-01	8	24	27	17	21	3	33	39	113
2017	NU-02	14	24	45	14	3	0	38	17	29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	9	23	19	15	30	0	4	33	47	256
2019	NU-01	8	24	18	18	29	0	2	33	49	153
2019	NU-02	16	29	22	8	20	0	6	48	29	51
2018	NU	8	20	24	18	27	1	2	30	45	177
2018	NU-01	7	17	26	20	28	1	1	25	49	107
2018	NU-02	9	43	17	11	17	0	3	53	29	35
2017	NU	14	25	26	17	15	0	3	41	33	172
2017	NU-01	15	25	22	16	19	0	3	41	36	113
2017	NU-02	17	38	31	10	3	0	0	55	14	29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	13	20	23	13	26	4	1	35	41	256
2019	NU-01	14	16	26	16	25	3	0	31	42	153
2019	NU-02	14	33	14	10	20	6	4	52	33	51
2018	NU	9	21	28	17	22	2	2	31	40	180
2018	NU-01	7	20	24	19	26	2	2	28	47	107
2018	NU-02	17	31	31	14	6	0	3	49	20	36
2017	NU	16	23	25	14	18	2	2	41	33	173
2017	NU-01	16	22	23	13	21	3	2	40	36	113
2017	NU-02	21	24	45	7	0	0	3	46	7	29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	51	15	4	0	3	0	26	90	5	255
2019	NU-01	57	14	4	1	1	0	23	92	3	151
2019	NU-02	49	16	6	0	4	0	25	87	5	51
2018	NU	54	19	5	4	2	0	17	87	7	181
2018	NU-01	52	19	4	4	2	0	20	88	7	108
2018	NU-02	50	19	8	8	3	0	11	78	13	36
2017	NU	51	22	6	1	2	1	19	89	4	172
2017	NU-01	51	19	4	2	2	0	22	90	5	112
2017	NU-02	38	34	7	0	0	0	21	91	0	29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	30	32	19	9	8	1	1	63	18	256
2019	NU-01	30	31	21	9	8	1	1	62	17	153
2019	NU-02	33	31	20	8	6	0	2	66	14	51
2018	NU	22	25	21	12	18	0	2	49	30	181
2018	NU-01	20	24	23	10	19	0	3	46	30	108
2018	NU-02	17	42	17	11	14	0	0	58	25	36
2017	NU	23	39	20	12	5	0	1	63	16	172
2017	NU-01	23	37	22	13	5	0	0	60	18	112
2017	NU-02	24	55	17	3	0	0	0	79	3	29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	19	25	21	14	17	1	2	45	33	258
2019	NU-01	22	25	22	14	17	1	0	47	31	153
2019	NU-02	17	33	23	13	10	0	4	52	24	52
2018	NU	14	25	28	14	16	1	1	40	31	180
2018	NU-01	10	22	32	16	18	1	1	33	34	108
2018	NU-02	20	31	26	17	6	0	0	51	23	35
2017	NU	20	31	21	16	9	1	2	53	26	173
2017	NU-01	18	31	23	19	9	0	0	49	27	113
2017	NU-02	34	17	28	14	0	0	7	56	15	29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	10	26	19	17	26	1	1	36	44	258
2019	NU-01	10	26	20	20	23	1	0	37	43	153
2019	NU-02	10	33	25	10	19	0	4	44	30	52
2018	NU	10	27	27	16	19	1	1	37	36	181
2018	NU-01	7	23	29	17	22	0	1	31	40	109
2018	NU-02	11	37	26	17	9	0	0	49	26	35
2017	NU	20	30	23	18	7	1	2	51	25	173
2017	NU-01	21	28	21	20	7	0	2	50	28	113
2017	NU-02	17	31	34	17	0	0	0	48	17	29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	26	27	18	15	10	1	2	55	26	255
2019	NU-01	29	26	18	16	10	1	0	56	26	152
2019	NU-02	20	43	18	12	6	0	2	64	18	51
2018	NU	26	27	23	12	10	2	1	55	22	182
2018	NU-01	22	27	25	14	10	2	1	50	25	109
2018	NU-02	39	31	22	6	3	0	0	69	8	36
2017	NU	27	38	17	10	5	0	3	68	15	172
2017	NU-01	30	38	16	8	5	0	3	70	14	112
2017	NU-02	21	34	21	17	3	0	3	57	21	29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	27	14	9	10	1	67	19	257
2019	NU-01	37	27	17	10	9	0	64	19	152
2019	NU-02	52	33	4	4	6	2	86	10	52

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	8	21	22	20	28	0	0	30	49	255
2019	NU-01	9	20	25	20	27	0	0	28	47	151
2019	NU-02	12	27	15	23	21	0	2	39	45	52
2018	NU	17	29	25	16	13	0	0	46	29	178
2018	NU-01	12	27	29	18	13	0	0	40	31	106
2018	NU-02	22	33	19	19	6	0	0	56	25	36
2017	NU	25	28	24	15	6	1	2	54	21	172
2017	NU-01	25	28	25	13	6	1	3	55	19	112
2017	NU-02	21	34	24	17	0	0	3	57	18	29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	28	19	9	9	1	63	18	256
2019	NU-01	32	24	24	9	11	0	57	20	152
2019	NU-02	42	35	10	6	6	2	78	12	52
2018	NU	26	30	23	6	15	1	56	21	181
2018	NU-01	19	31	23	7	18	2	51	25	108
2018	NU-02	31	33	22	3	11	0	64	14	36
2017	NU	27	28	25	9	9	1	56	19	173
2017	NU-01	26	28	26	10	11	0	54	20	113
2017	NU-02	24	38	21	7	7	3	64	14	29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	57	19	6	5	5	1	8	83	10	256
2019	NU-01	56	19	7	6	5	1	6	80	12	153
2019	NU-02	61	14	10	0	2	0	14	86	2	51
2018	NU	49	22	9	4	8	0	8	77	13	180
2018	NU-01	42	25	11	5	7	0	10	74	13	109
2018	NU-02	71	14	3	3	3	0	6	91	6	35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	70	11	9	1	4	1	4	86	5	255
2019	NU-01	70	11	10	1	6	1	1	82	7	150
2019	NU-02	77	10	4	0	0	2	8	96	0	52
2018	NU	61	14	8	3	4	0	9	82	8	181
2018	NU-01	60	15	8	1	6	0	11	84	7	109
2018	NU-02	75	11	8	3	0	0	3	89	3	36
2017	NU	67	16	2	5	3	1	6	89	8	172
2017	NU-01	69	13	4	6	3	1	5	87	10	112
2017	NU-02	66	21	0	0	0	0	14	100	0	29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	58	23	8	7	1	0	3	84	8	255
2019	NU-01	59	25	8	6	2	0	0	84	8	150
2019	NU-02	52	25	8	8	0	0	8	83	8	52
2018	NU	53	27	12	3	3	1	2	82	6	180
2018	NU-01	50	34	11	2	2	0	2	85	4	107
2018	NU-02	61	14	14	8	3	0	0	75	11	36
2017	NU	50	35	8	2	3	0	2	87	5	172
2017	NU-01	49	38	9	2	3	0	0	87	4	112
2017	NU-02	48	28	7	3	3	0	10	85	8	29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	66	13	10	4	5	0	2	81	9	254
2019	NU-01	67	13	11	3	5	0	1	80	9	151
2019	NU-02	67	13	10	4	0	0	6	86	4	52
2018	NU	54	26	7	7	6	1	1	80	12	181
2018	NU-01	51	30	6	7	6	0	1	81	13	108
2018	NU-02	61	19	8	8	0	3	0	83	9	36
2017	NU	64	20	7	4	2	0	3	86	7	171
2017	NU-01	64	20	7	5	3	0	1	85	8	111
2017	NU-02	62	24	3	0	0	0	10	96	0	29

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	48	1	0	1	0	0	49	98	2	253
2019	NU-01	46	1	0	1	1	0	51	96	4	149
2019	NU-02	46	4	0	0	0	0	50	100	0	52
2018	NU	40	5	3	0	0	1	51	93	0	177
2018	NU-01	40	2	2	0	0	1	56	96	0	108
2018	NU-02	37	11	3	0	0	0	49	94	0	35
2017	NU	45	8	2	0	0	1	45	97	0	171
2017	NU-01	44	7	1	0	0	1	47	98	0	111
2017	NU-02	45	7	7	0	0	0	41	88	0	29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	47	23	13	7	4	1	6	74	11	254
2019	NU-01	45	24	15	6	5	1	4	73	12	149
2019	NU-02	52	17	13	4	2	2	10	78	7	52
2018	NU	38	20	16	8	9	1	8	64	18	182
2018	NU-01	33	25	16	7	12	0	7	62	21	109
2018	NU-02	47	14	17	14	3	3	3	65	18	36
2017	NU	50	31	8	2	2	0	6	86	5	172
2017	NU-01	48	32	9	3	4	0	4	84	7	112
2017	NU-02	52	31	10	0	0	0	7	89	0	29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	67	16	6	2	2	1	6	90	4	254
2019	NU-01	70	17	4	1	2	1	3	92	4	149
2019	NU-02	75	10	4	0	2	2	8	94	2	52
2018	NU	72	12	4	2	2	0	8	92	4	181
2018	NU-01	70	13	4	3	3	0	8	90	6	109
2018	NU-02	86	11	0	0	0	0	3	100	0	36
2017	NU	74	13	5	0	1	1	6	93	1	172
2017	NU-01	73	16	5	0	2	0	4	93	2	112
2017	NU-02	79	3	3	0	0	0	14	96	0	29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	46	29	13	4	4	4	78	8	255
2019	NU-01	47	31	14	3	4	1	79	7	150
2019	NU-02	48	25	15	4	2	6	78	6	52
2018	NU	43	30	16	4	4	2	75	8	178
2018	NU-01	39	33	17	5	3	4	75	8	107
2018	NU-02	51	23	14	6	6	0	74	11	35
2017	NU	45	35	11	2	3	4	83	5	173
2017	NU-01	40	37	12	4	4	4	80	7	113
2017	NU-02	76	14	7	0	0	3	93	0	29

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	9	28	35	16	12	0	37	28	255
2019	NU-01	9	32	30	18	11	0	41	29	152
2019	NU-02	14	20	54	4	6	2	35	10	50
2018	NU	5	27	40	19	8	0	32	27	179
2018	NU-01	6	24	38	21	10	0	30	32	107
2018	NU-02	3	43	43	9	3	0	46	11	35
2017	NU	9	34	41	8	8	0	43	16	173
2017	NU-01	10	30	43	9	9	0	40	18	113
2017	NU-02	3	55	38	3	0	0	59	3	29

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	19	25	34	16	5	0	21	44	255
2019	NU-01	16	25	36	17	6	0	23	41	152
2019	NU-02	16	22	34	24	2	2	27	39	50
2018	NU	20	27	36	13	3	0	17	47	179
2018	NU-01	23	27	32	15	3	0	18	50	107
2018	NU-02	8	25	50	11	6	0	17	33	36
2017	NU	12	19	39	21	7	1	29	31	173
2017	NU-01	12	19	40	21	6	1	28	32	113
2017	NU-02	17	7	45	21	10	0	31	24	29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	39	18	12	7	1	0	64	19	256
2019	NU-01	24	35	19	13	9	0	0	59	22	152
2019	NU-02	25	57	8	8	0	0	2	84	8	51
2018	NU	21	34	18	14	12	1	0	55	27	180
2018	NU-01	22	33	14	17	13	1	0	56	30	108
2018	NU-02	17	37	34	9	3	0	0	54	11	35
2017	NU	18	35	16	14	14	3	0	54	29	173
2017	NU-01	18	38	14	14	13	2	0	58	28	113
2017	NU-02	10	31	24	7	17	10	0	46	27	29

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	19	26	14	23	18	0	0	45	41	257
2019	NU-01	19	25	13	25	18	1	0	44	43	152
2019	NU-02	23	37	15	17	6	0	2	61	24	52
2018	NU	15	26	15	22	20	1	0	42	43	181
2018	NU-01	17	24	13	24	22	0	0	41	46	109
2018	NU-02	11	31	26	23	9	0	0	43	31	35
2017	NU	12	30	16	23	16	2	0	43	40	171
2017	NU-01	11	31	16	25	16	0	0	43	41	112
2017	NU-02	14	34	17	17	10	7	0	52	30	29

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	27	73	258
2019	NU-01	24	76	153
2019	NU-02	21	79	52
2017	NU	30	70	173
2017	NU-01	29	71	113
2017	NU-02	28	72	29
2014	NU	30	70	184
2014	NU-01	29	71	123

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	79	21	68
2019	NU-01	81	19	37
2019	NU-02	73	27	11
2017	NU	86	14	51
2017	NU-01	88	12	33
2014	NU	89	11	55
2014	NU-01	92	8	36

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	53	2	10	10	0	78	20	49
2019	NU-01	26	56	0	7	11	0	81	19	27
2017	NU	32	34	5	23	7	0	66	30	44
2017	NU-01	28	28	7	31	7	0	55	38	29
2014	NU	43	22	4	22	6	2	67	29	49
2014	NU-01	42	27	6	15	6	3	72	22	33

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	4	27	25	19	23	0	0	4	96	252
2019	NU-01	5	31	26	18	19	0	0	5	95	150
2019	NU-02	0	15	27	25	31	0	2	0	100	52
2018	NU	5	23	23	28	22	0	0	5	95	181
2018	NU-01	6	27	22	24	21	0	0	6	94	108
2018	NU-02	3	25	19	31	22	0	0	3	97	36
2017	NU	25	27	21	10	16	1	0	26	74	173
2017	NU-01	26	22	25	10	16	1	0	26	74	113
2017	NU-02	21	41	7	10	21	0	0	21	79	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	74	26	239
2019	NU-01	74	26	142
2019	NU-02	84	16	50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	30	70	232
2019	NU-01	35	65	139
2019	NU-02	15	85	48
2018	NU	11	89	172
2018	NU-01	12	88	102
2018	NU-02	6	94	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	8	18	15	16	38	1	5	27	58	234
2019	NU-01	8	19	13	15	38	0	7	29	57	138
2019	NU-02	6	10	22	24	35	4	0	16	61	51
2018	NU	4	19	16	18	39	1	4	24	60	171
2018	NU-01	3	19	14	20	40	0	5	23	63	102
2018	NU-02	6	14	26	20	31	3	0	21	53	35
2017	NU	12	24	16	14	22	1	11	41	41	128
2017	NU-01	13	28	13	13	19	1	12	47	38	83
2017	NU-02	4	9	26	17	30	0	13	15	55	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	3	8	13	21	50	1	5	11	75	234
2019	NU-01	3	9	12	23	46	1	6	13	75	138
2019	NU-02	2	4	14	14	63	2	2	6	80	51
2018	NU	1	5	9	20	59	1	6	6	85	172
2018	NU-01	0	6	6	21	58	1	9	7	87	102
2018	NU-02	3	0	17	17	60	0	3	3	79	35
2017	NU	3	10	10	17	46	3	10	15	73	127
2017	NU-01	1	13	10	18	44	5	8	17	72	83
2017	NU-02	5	5	9	18	45	0	18	11	78	22

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	16	17	13	8	0	13	55	25	250
2019	NU-01	32	13	19	13	9	0	13	52	26	149
2019	NU-02	33	25	12	14	8	0	8	64	23	51
2018	NU	28	19	13	8	17	2	13	55	29	180
2018	NU-01	24	21	11	11	17	3	13	54	33	108
2018	NU-02	39	11	22	3	14	0	11	56	19	36

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?