2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 36 3 5 1 0 0 91 7 274
2017 Student 53 37 3 5 1 0 0 91 7 259
2014 Student 55 36 4 3 1 0 0 91 5 174
2011 Student 41 45 7 6 2 0 0 86 8 120

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 18 4 4 1 0 1 90 6 272
2017 Student 70 13 8 7 1 0 1 84 8 260
2014 Student 64 19 6 6 2 1 1 85 9 174
2011 Student 71 18 5 4 2 0 0 89 6 120

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 24 6 6 2 0 0 86 8 272
2017 Student 56 29 8 4 1 0 0 86 5 260
2014 Student 55 27 9 6 3 0 0 82 10 174
2011 Student 48 29 8 10 4 0 0 78 14 120

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 37 11 10 1 0 1 78 11 273
2018 Student 35 42 11 8 2 0 2 79 11 223
2017 Student 43 31 13 10 2 0 0 75 13 258
2014 Student 42 35 14 6 2 1 2 78 8 174
2011 Student 25 33 13 18 5 0 6 62 24 120

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 29 7 3 0 0 0 90 3 269
2017 Student 60 29 7 2 1 0 1 90 3 260
2014 Student 58 27 8 5 2 0 1 85 6 174

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 25 9 3 2 1 2 86 5 271
2018 Student 51 31 8 4 1 1 4 86 5 222
2017 Student 58 28 7 3 2 1 2 88 5 260
2014 Student 59 22 8 4 2 2 4 86 6 174
2011 Student 55 28 9 2 2 2 3 87 4 119

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 39 40 12 7 3 0 0 78 9 274
2018 Student 28 47 17 6 2 0 0 76 8 222
2017 Student 32 42 15 7 5 0 0 74 12 260
2014 Student 32 42 14 8 4 0 0 73 12 174
2011 Student 33 43 18 5 1 0 1 76 6 119

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 33 11 5 2 0 1 82 7 272
2018 Student 40 38 13 5 3 1 0 79 8 221
2017 Student 43 34 11 5 5 0 1 78 11 260
2014 Student 41 31 17 8 3 1 0 73 10 174
2011 Student 38 41 14 6 0 0 1 80 6 119

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 39 35 16 8 0 0 0 75 8 274
2018 Student 31 41 16 9 4 0 0 72 13 223
2017 Student 37 37 12 12 2 0 1 75 14 260

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 38 6 5 1 0 0 88 6 272
2018 Student 39 39 13 6 2 0 0 79 8 224
2017 Student 46 39 8 5 2 0 1 85 7 259
2014 Student 42 34 14 6 2 1 1 77 8 174
2011 Student 29 49 15 4 1 2 1 79 5 119

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 37 11 4 3 0 0 82 7 273
2018 Student 42 40 8 9 0 1 0 83 9 224
2017 Student 40 41 8 5 4 0 1 82 10 260

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 33 16 6 1 0 0 78 6 271
2018 Student 39 40 14 5 1 0 0 79 7 223
2017 Student 43 37 14 4 1 0 0 81 5 259
2014 Student 55 31 9 4 1 0 0 86 5 174
2011 Student 46 43 9 1 0 0 1 90 1 120

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 32 13 11 5 0 1 71 16 274
2018 Student 29 36 20 9 4 1 1 66 14 223
2017 Student 28 35 15 15 3 1 3 66 18 259
2014 Student 28 34 17 10 8 1 2 64 18 174
2011 Student 26 36 23 7 2 3 3 67 9 119

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 29 11 9 5 1 1 75 14 273
2018 Student 39 31 15 8 5 0 1 71 13 223
2017 Student 32 33 17 12 5 0 1 65 17 259
2014 Student 34 36 14 10 3 1 2 72 14 174

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 33 10 2 1 0 3 86 4 271
2018 Student 38 39 16 5 1 0 1 78 6 223
2017 Student 40 36 14 6 2 1 2 78 8 258
2014 Student 45 34 13 5 1 1 2 81 6 174
2011 Student 45 38 9 3 0 2 3 87 4 119

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 36 10 4 1 0 0 84 5 273
2018 Student 42 39 12 6 1 0 0 81 7 223
2017 Student 43 37 10 6 3 0 1 81 9 258
2014 Student 45 37 10 5 2 1 0 83 7 174
2011 Student 38 50 11 0 1 0 0 88 1 119

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 25 4 1 0 0 1 95 1 272
2018 Student 71 21 7 0 0 0 1 93 0 223
2017 Student 70 23 4 1 0 0 3 95 1 260
2014 Student 70 25 2 1 0 1 1 97 1 173
2011 Student 53 36 8 1 0 0 3 91 1 120

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 13 31 26 21 3 2 49 18 270
2018 Student 5 12 29 31 19 2 2 52 18 223
2017 Student 3 10 29 26 22 3 7 53 15 259
2014 Student 6 14 23 30 17 2 8 52 22 172
2011 Student 3 17 30 27 18 4 3 47 21 120

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 6 14 33 35 4 4 74 11 270
2018 Student 4 5 14 32 36 4 5 75 9 222
2017 Student 4 6 14 22 39 8 7 72 11 259
2014 Student 3 10 17 27 28 6 9 65 15 174
2011 Student 4 12 25 25 24 7 3 55 18 120

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 11 14 24 20 21 7 4 45 28 271
2018 Student 12 18 22 21 19 5 4 44 32 222
2017 Student 10 12 22 17 22 7 9 47 26 260
2014 Student 8 18 27 18 14 4 12 38 30 172
2011 Student 8 24 26 16 14 1 11 34 37 120

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 6 14 28 43 2 5 77 9 270
2018 Student 2 5 15 30 40 2 5 75 8 221
2017 Student 1 3 14 29 40 4 9 80 5 259
2014 Student 2 3 18 29 35 3 11 73 6 174
2011 Student 3 7 17 32 29 1 13 70 11 120

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 7 15 25 40 4 6 73 10 268
2018 Student 3 8 18 27 35 4 6 68 13 222
2017 Student 4 6 16 25 38 2 9 71 11 260
2014 Student 2 9 16 23 33 3 14 68 13 174
2011 Student 7 11 20 26 23 3 10 57 20 120

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 4 15 22 34 12 8 70 11 269
2018 Student 4 13 15 20 33 9 6 63 20 221
2017 Student 5 8 12 17 34 12 11 67 17 258
2014 Student 6 8 13 17 30 15 12 64 19 173
2011 Student 8 6 19 21 27 6 14 59 17 120

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 8 11 22 21 27 6 5 53 22 268
2018 Student 9 14 22 17 26 8 4 49 27 223
2017 Student 9 9 22 17 28 7 10 53 21 260
2014 Student 6 13 23 23 20 9 8 51 22 173

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 7 15 32 21 19 2 4 42 24 267
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 13 6 5 1 0 4 87 6 273
2017 Student 65 15 6 5 2 1 7 87 7 259
2014 Student 70 16 3 3 2 1 5 92 5 174
2011 Student 72 18 3 3 0 1 3 95 3 119

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 22 9 5 4 8 11 78 11 273
2018 Student 29 29 12 4 1 14 11 77 7 222
2017 Student 36 26 9 6 2 6 16 79 10 260
2014 Student 39 26 9 6 2 9 8 79 10 174

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 29 6 4 2 1 0 88 6 269
2018 Student 54 29 8 6 2 0 0 84 8 221
2017 Student 57 27 7 5 2 0 2 86 7 260
2014 Student 62 22 7 3 2 2 0 86 6 174

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 21 4 3 2 0 0 92 4 273
2018 Student 64 26 5 2 2 1 0 91 4 222
2017 Student 66 24 5 3 0 0 1 92 3 259
2014 Student 60 30 3 4 1 0 1 92 5 174

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 27 10 3 1 2 0 86 4 273
2018 Student 51 33 8 3 0 3 2 88 4 222
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 23 17 8 2 1 8 70 11 274

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 29 11 8 4 1 1 76 13 272
2018 Student 48 33 6 9 2 1 0 82 12 223
2017 Student 48 30 8 6 5 0 2 81 11 258
2014 Student 47 34 6 6 5 1 0 83 11 174
2011 Student 40 33 13 8 1 1 3 76 10 119

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 25 5 2 2 2 1 91 4 273
2018 Student 61 26 8 3 1 1 0 88 5 223
2017 Student 57 28 7 4 1 2 1 88 5 260
2014 Student 62 23 11 1 1 3 0 87 2 174
2011 Student 52 35 7 4 0 1 1 89 4 119

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 30 8 5 1 1 1 86 6 273
2018 Student 57 30 4 7 1 1 0 87 9 223
2017 Student 56 29 9 4 1 1 0 86 5 260
2014 Student 56 27 10 5 2 1 0 83 7 174
2011 Student 51 33 6 9 1 0 1 84 10 120

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 10 3 2 0 0 3 95 2 272
2017 Student 80 12 2 3 1 1 2 94 4 260
2014 Student 80 11 5 1 1 1 1 93 2 174
2011 Student 84 13 1 1 0 0 2 98 1 120

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 15 3 3 3 2 10 90 7 273
2017 Student 57 16 5 3 2 3 14 88 6 260
2014 Student 62 16 5 1 3 3 10 90 5 174
2011 Student 51 24 8 3 2 4 9 87 5 120

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 73 16 5 3 1 1 0 90 4 274
2018 Student 69 23 4 3 1 0 0 92 4 223
2017 Student 67 21 7 1 2 2 0 91 2 260

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 26 7 5 1 0 0 86 7 274
2018 Student 60 27 5 6 1 0 0 88 8 222
2017 Student 63 21 11 2 3 0 0 85 5 260
2014 Student 64 23 6 6 1 0 0 87 7 174
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 27 6 2 0 11 1 90 3 271
2018 Student 51 25 11 2 0 11 0 85 3 224
2017 Student 53 23 5 4 0 13 2 90 4 259
2014 Student 55 21 6 3 1 14 2 89 4 174
2011 Student 40 30 16 2 2 8 3 79 4 119

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 27 7 4 1 7 1 87 6 272
2018 Student 52 26 10 3 2 7 0 85 5 223
2017 Student 47 32 10 4 1 6 1 85 5 260
2014 Student 48 23 14 4 3 7 1 77 8 174
2011 Student 35 33 15 5 4 5 3 73 10 118

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 28 13 6 1 11 0 77 8 271
2018 Student 36 32 14 5 1 12 0 77 7 222
2017 Student 40 28 11 6 1 12 1 78 9 257
2014 Student 36 28 8 6 4 16 1 77 13 174
2011 Student 23 32 18 10 4 11 2 63 16 120

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 37 34 12 8 1 8 1 77 10 271
2018 Student 37 30 15 10 1 6 0 72 12 223
2017 Student 35 36 11 7 3 8 1 78 11 260
2014 Student 39 31 14 5 4 7 1 75 10 174
2011 Student 23 35 18 13 3 6 2 63 18 120

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 13 7 5 5 13 2 79 12 274
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 38 11 4 1 5 0 84 5 273
2018 Student 34 49 10 5 1 1 0 83 6 220
2017 Student 43 38 10 4 1 3 0 85 5 260
2014 Student 42 34 13 7 2 2 0 78 9 174
2011 Student 33 38 20 6 2 2 0 72 8 120

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 31 36 17 8 3 5 1 71 11 271

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 39 33 11 7 3 4 3 77 11 274
2018 Student 36 33 13 9 4 2 3 72 15 223
2017 Student 43 32 7 8 4 4 3 80 12 260
2014 Student 48 19 11 10 3 6 3 74 14 174
2011 Student 39 20 12 12 7 7 4 66 21 119

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 34 12 3 1 2 0 83 4 273
2018 Student 43 36 14 5 1 1 0 80 5 222

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 24 12 7 3 9 8 73 12 274
2018 Student 34 28 14 5 2 13 5 74 8 222
2017 Student 32 20 9 6 5 19 9 71 16 257
2014 Student 33 19 13 5 6 17 7 68 14 174
2011 Student 20 18 12 14 3 16 17 58 25 119

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 30 9 5 1 7 3 83 7 273
2018 Student 41 33 14 4 2 5 1 78 7 221
2017 Student 41 33 9 7 3 6 2 80 11 257
2014 Student 37 32 8 6 5 10 2 79 12 174
2011 Student 29 28 18 12 2 3 8 64 15 119

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 27 8 5 6 6 8 77 13 274
2018 Student 34 32 13 6 4 5 7 75 11 222
2017 Student 32 28 12 6 5 8 10 72 14 259
2014 Student 36 19 17 8 8 2 10 62 19 174
2011 Student 17 22 14 16 8 7 17 50 32 120

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 21 11 4 1 0 7 83 6 273

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 11 8 4 3 3 14 82 8 274

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 15 11 5 3 1 7 80 8 273

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 17 9 6 2 4 7 81 9 273

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 13 11 5 4 3 8 78 10 274

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 14 9 1 2 2 9 87 3 270

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 7 2 0 1 2 6 96 2 272

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 6 5 1 1 0 10 92 2 273

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 31 35 15 10 4 4 1 69 15 274
2018 Student 33 38 17 4 1 5 1 76 6 223
2017 Student 30 33 18 8 1 7 3 70 10 259

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 33 8 4 1 1 0 86 5 272
2018 Student 62 31 3 2 0 1 0 94 3 221
2017 Student 57 32 5 3 0 2 0 92 3 258
2014 Student 64 25 4 2 1 4 0 92 4 174
2011 Student 51 37 10 0 0 2 1 90 0 120

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 25 8 3 2 3 1 86 6 272
2018 Student 55 29 7 4 1 4 1 88 5 221
2017 Student 49 29 11 3 0 5 2 84 3 259
2014 Student 56 25 8 3 1 6 1 88 4 174

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 24 3 1 1 0 0 95 2 274
2018 Student 69 29 1 1 0 0 0 98 1 221
2017 Student 74 21 3 1 1 0 0 95 2 259
2014 Student 75 19 4 1 1 0 0 94 2 174
2011 Student 60 31 6 2 0 0 1 92 2 118

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 26 8 3 2 1 0 86 6 274
2018 Student 58 27 10 3 1 0 0 85 4 221
2017 Student 56 29 9 2 3 1 1 86 5 258
2014 Student 56 28 10 5 1 0 0 85 6 174
2011 Student 38 42 15 5 0 1 0 80 5 117

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 25 10 2 3 0 0 86 5 273
2018 Student 55 36 6 3 1 0 0 90 4 221
2017 Student 54 29 10 3 3 1 0 84 6 259
2014 Student 55 26 14 5 1 0 0 81 5 174
2011 Student 37 43 14 4 0 2 0 81 4 119

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 22 15 14 5 4 1 64 20 274
2018 Student 39 20 16 10 6 7 0 64 18 220
2017 Student 34 21 17 12 7 6 3 61 21 259
2014 Student 29 20 22 15 4 9 1 54 21 174
2011 Student 28 24 19 14 4 10 2 59 20 118
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 43 20 37 274
2018 Student 44 20 35 223
2017 Student 42 24 34 260
2014 Student 39 21 41 174
2011 Student 44 18 38 120

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 3 9 5 81 2 119
2018 Student 0 5 8 5 80 2 99
2017 Student 1 3 9 1 82 6 110
2014 Student 0 10 27 15 9999 48 67
2011 Student 0 4 15 21 9999 60 53
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 28 30 8 13 5 4 12 69 21 272

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 20 6 1 1 14 13 88 4 271
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 7 93 273
2018 Student 5 95 222

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 53 47 19
2018 Student 42 58 12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 26 74 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 26 74 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 32 68 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 63 37 19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 47 53 19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 39 61 18
2018 Student 42 58 12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 9 91 273

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 21 16 11 3 2 30 17 71 9 274
2018 Student 23 14 11 2 1 32 17 73 5 221
2017 Student 21 12 9 2 1 35 20 73 7 260
2014 Student 22 10 5 2 1 41 19 80 7 174

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 42 33 7 4 3 9 3 85 7 273
2018 Student 40 27 12 3 2 14 3 80 5 221
2017 Student 42 25 10 3 0 15 4 83 4 258
2014 Student 39 20 5 1 1 29 4 89 3 174
2011 Student 39 29 15 3 1 13 2 78 4 119
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 7 93 273
2018 Student 5 95 221

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 28 72 18

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 18
2018 Student 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 18
2018 Student 0 100 11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17
2018 Student 0 100 11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17
2018 Student 0 100 11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 17

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 16
2018 Student 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 16
2018 Student 0 100 11

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 31 69 16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 50 50 16

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 16
2018 Student 0 100 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 273

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 24 16 11 1 2 30 15 74 6 274
2018 Student 28 13 9 1 1 33 15 78 4 223
2017 Student 26 11 8 2 1 33 19 77 7 259
2014 Student 26 11 7 1 2 36 18 80 5 174

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 24 9 2 3 11 2 85 5 273
2018 Student 46 22 12 2 1 15 2 82 4 223
2017 Student 44 23 10 2 0 15 5 85 2 260
2014 Student 42 19 6 1 2 25 4 87 4 174
2011 Student 52 28 8 1 0 12 0 90 1 120
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 26 23 23 11 16 0 2 50 27 274
2018 Student 21 26 23 14 14 1 1 48 28 221
2017 Student 22 22 19 11 22 0 4 46 34 259

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 28 18 5 2 0 2 74 7 274
2018 Student 42 31 19 5 0 0 2 75 6 222
2017 Student 44 26 20 6 1 0 3 72 7 259

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 24 12 4 1 1 3 82 5 274
2018 Student 54 26 10 5 1 1 3 83 6 221
2017 Student 54 25 9 4 1 1 5 85 5 260

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 20 13 10 6 1 2 71 16 271
2018 Student 46 21 16 9 4 1 3 71 13 221
2017 Student 48 22 13 9 4 0 4 73 14 260

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 12 6 1 2 0 8 90 3 273
2018 Student 70 13 6 2 0 0 9 92 2 221
2017 Student 62 17 7 1 1 1 10 89 3 258

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 22 15 7 6 0 2 72 13 272
2018 Student 45 26 17 9 1 0 3 72 10 220
2017 Student 46 24 16 9 3 1 2 72 12 257

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 25 12 5 3 0 3 80 8 273
2018 Student 39 27 20 7 2 1 4 70 10 220
2017 Student 44 28 16 5 3 1 3 75 8 258

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 24 14 4 2 1 4 78 7 272
2018 Student 45 25 18 6 2 1 3 73 8 221
2017 Student 45 29 15 4 2 2 4 78 6 257

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 27 17 9 3 0 3 70 13 271
2018 Student 33 27 19 12 6 0 2 62 19 221
2017 Student 37 29 16 7 5 1 4 70 13 258

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 21 13 4 3 0 3 80 7 274

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 24 17 4 1 0 1 78 5 272
2018 Student 39 27 20 8 2 1 2 69 11 219
2017 Student 42 33 15 5 1 0 4 78 6 256

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 68 15 10 3 2 0 2 85 5 272
2018 Student 64 16 12 5 1 0 2 81 6 219
2017 Student 66 15 11 2 2 1 2 84 4 259

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 10 6 1 0 0 6 92 2 272
2018 Student 78 10 4 2 2 1 4 92 4 221

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 80 8 4 3 1 0 4 92 4 272
2018 Student 80 9 3 2 1 0 5 94 3 219
2017 Student 82 6 3 2 2 1 5 93 4 259

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 19 6 2 1 0 3 91 3 273
2018 Student 72 17 6 3 0 0 3 91 3 218
2017 Student 72 14 5 2 1 1 5 91 4 259

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 74 13 4 3 2 0 4 91 5 270
2018 Student 75 12 7 2 1 0 3 90 3 220
2017 Student 78 8 4 1 2 1 5 91 4 259

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 3 1 1 0 0 18 97 1 271
2018 Student 66 2 2 0 1 0 28 95 2 216
2017 Student 73 2 1 0 1 2 21 97 2 257

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 10 4 1 1 0 6 93 2 269
2018 Student 70 12 9 3 1 0 5 87 4 219
2017 Student 74 7 6 2 1 2 8 90 3 257

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 12 11 7 8 0 4 74 15 273
2018 Student 49 16 14 10 7 0 4 68 18 220
2017 Student 56 11 13 9 6 0 5 70 16 259

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 21 16 6 3 0 2 74 9 273
2018 Student 48 23 16 5 5 0 4 74 10 219
2017 Student 53 23 15 2 2 1 3 79 5 257

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 30 42 21 5 1 0 0 72 6 273
2018 Student 31 38 24 6 0 0 1 69 6 224
2017 Student 26 44 27 2 1 0 0 71 3 260

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 8 10 33 30 18 0 0 49 18 272
2018 Student 3 13 36 30 18 0 1 48 16 224
2017 Student 3 8 32 32 23 1 0 56 12 259

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 33 36 16 7 3 4 0 73 11 273
2018 Student 27 39 16 6 3 9 0 73 10 223
2017 Student 23 37 19 8 3 10 1 67 12 258

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 33 39 14 7 2 4 0 75 10 274
2018 Student 34 40 10 10 1 4 1 77 12 223
2017 Student 29 45 15 6 2 3 0 76 8 260
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 6 94 272
2017 Student 12 88 260
2014 Student 8 92 173
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 27 23 21 10 13 4 2 29 71 273
2018 Student 30 21 22 13 7 4 3 32 68 223
2017 Student 31 17 18 14 16 3 2 32 68 260

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 76 24 182

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 37 63 179

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 16 28 16 15 16 1 9 49 34 178
2017 Student 17 28 12 18 18 2 6 48 39 167

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 11 16 16 22 22 2 10 31 51 178
2017 Student 5 13 14 18 40 4 7 20 65 168

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 42 15 8 7 6 3 19 73 17 269
2018 Student 43 15 11 6 5 2 18 72 15 222
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