2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 43 4 10 3 0 0 83 13 10416
2019 First official language - French 44 43 5 7 2 0 0 86 9 5496
2017 First official language - English 38 45 4 10 4 0 0 82 14 10264
2017 First official language - French 40 47 5 6 2 0 0 87 8 5539
2014 First official language - English 32 47 5 12 4 0 0 79 16 9638
2014 First official language - French 35 49 6 8 2 0 0 84 10 5578
2011 First official language - English 31 49 4 12 4 0 0 80 16 10773
2011 First official language - French 39 45 6 9 2 0 0 84 11 6071
2008 First official language - English 31 49 4 12 5 0 0 79 17 9670
2008 First official language - French 36 47 6 9 2 0 0 83 11 4914

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 13 3 2 1 0 2 94 3 10382
2019 First official language - French 51 26 8 10 5 0 1 77 15 5497
2017 First official language - English 79 13 3 2 1 0 2 94 3 10256
2017 First official language - French 49 26 8 11 5 0 1 76 16 5532
2014 First official language - English 76 15 3 2 1 0 2 93 4 9632
2014 First official language - French 45 27 9 12 6 0 1 73 18 5572
2011 First official language - English 77 15 3 2 1 0 2 93 3 10777
2011 First official language - French 46 24 8 14 7 0 1 70 21 6068
2008 First official language - English 78 14 3 2 1 0 1 94 4 9659
2008 First official language - French 45 26 7 13 8 0 1 72 21 4907

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 35 6 12 6 0 0 76 18 10394
2019 First official language - French 42 37 7 10 4 0 0 79 14 5494
2017 First official language - English 39 34 6 12 9 0 0 73 21 10258
2017 First official language - French 37 38 9 11 5 0 0 75 16 5539
2014 First official language - English 37 34 7 13 9 0 0 71 22 9633
2014 First official language - French 33 40 9 11 6 0 0 73 18 5574
2011 First official language - English 38 38 7 10 6 0 0 76 16 10762
2011 First official language - French 36 42 9 9 4 0 0 78 13 6059

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 41 10 15 6 0 0 69 21 10368
2019 First official language - French 31 43 13 10 3 0 0 74 13 5485
2018 First official language - English 26 46 8 14 6 0 0 73 19 9486
2018 First official language - French 28 48 12 8 3 0 1 77 12 5128
2017 First official language - English 27 40 10 15 7 0 0 68 23 10254
2017 First official language - French 28 45 12 10 4 0 0 74 14 5534
2014 First official language - English 23 40 11 17 9 0 0 64 26 9635
2014 First official language - French 24 44 15 12 5 0 0 68 17 5573
2011 First official language - English 24 41 11 15 8 0 1 66 24 10768
2011 First official language - French 24 42 14 13 6 0 1 67 19 6061
2008 First official language - English 20 41 11 17 10 0 0 62 27 9678
2008 First official language - French 23 41 16 13 5 0 1 65 19 4918

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 35 9 8 4 0 0 79 12 10318
2019 First official language - French 45 39 8 5 2 0 0 84 7 5464
2017 First official language - English 44 35 8 8 4 0 0 80 12 10234
2017 First official language - French 43 41 8 5 2 0 0 85 7 5524
2014 First official language - English 38 37 10 10 5 0 0 75 15 9627
2014 First official language - French 35 45 11 7 2 0 0 80 9 5575

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 31 11 9 6 0 0 74 15 10385
2019 First official language - French 45 34 10 6 3 0 1 80 9 5486
2018 First official language - English 40 34 10 9 6 0 0 74 15 9463
2018 First official language - French 41 37 11 6 3 0 1 79 9 5113
2017 First official language - English 41 32 10 9 7 0 0 73 17 10248
2017 First official language - French 39 37 12 6 4 0 2 77 10 5532
2014 First official language - English 34 33 12 11 9 0 0 67 20 9634
2014 First official language - French 31 37 16 9 5 1 2 70 14 5575
2011 First official language - English 36 35 10 11 8 0 0 71 18 10779
2011 First official language - French 33 39 14 8 4 0 2 73 12 6068

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 38 12 9 6 0 0 73 15 10402
2019 First official language - French 35 42 13 6 4 0 0 77 10 5489
2018 First official language - English 33 41 12 8 5 0 0 75 14 9438
2018 First official language - French 32 45 13 7 3 0 0 77 10 5105
2017 First official language - English 33 42 11 8 6 0 0 75 14 10261
2017 First official language - French 31 47 13 6 3 0 0 78 9 5533
2014 First official language - English 28 44 12 9 7 0 0 71 17 9636
2014 First official language - French 24 48 15 8 4 0 0 73 12 5579
2011 First official language - English 31 40 11 10 8 0 0 71 17 10768
2011 First official language - French 31 43 14 7 4 0 0 74 11 6057
2008 First official language - English 32 42 10 10 6 0 0 74 16 9587
2008 First official language - French 34 42 13 7 3 0 0 76 10 4898

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 35 15 13 10 0 0 62 23 10401
2019 First official language - French 29 39 17 11 5 0 0 68 15 5495
2018 First official language - English 25 33 17 14 12 0 0 58 25 9479
2018 First official language - French 28 37 19 10 5 0 0 66 16 5120
2017 First official language - English 25 34 15 14 11 0 0 59 26 10259
2017 First official language - French 25 38 19 11 6 0 0 64 17 5530
2014 First official language - English 19 33 17 17 14 0 0 52 31 9636
2014 First official language - French 19 38 22 14 7 0 0 57 21 5578
2011 First official language - English 18 35 15 17 14 0 0 53 31 10779
2011 First official language - French 20 38 21 14 7 0 0 57 21 6071

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 41 10 10 4 0 0 76 13 10339
2019 First official language - French 32 45 13 7 3 0 0 77 10 5474
2018 First official language - English 34 40 11 10 5 0 0 74 15 9480
2018 First official language - French 29 46 14 7 3 0 0 75 10 5122
2017 First official language - English 34 42 10 9 4 0 0 76 14 10258
2017 First official language - French 30 46 13 7 3 0 0 77 10 5528

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 37 9 5 3 0 0 83 8 10343
2019 First official language - French 42 43 9 4 2 0 0 85 6 5471
2018 First official language - English 48 38 8 4 2 0 0 86 6 9475
2018 First official language - French 41 45 10 3 1 0 0 86 4 5109
2017 First official language - English 45 38 9 5 3 0 0 83 8 10251
2017 First official language - French 37 46 11 4 2 0 0 84 6 5520
2014 First official language - English 39 39 12 6 4 1 0 79 10 9635
2014 First official language - French 33 47 13 5 2 1 0 80 7 5578
2011 First official language - English 36 41 11 7 4 1 0 78 11 10770
2011 First official language - French 31 46 13 6 3 1 0 78 9 6063
2008 First official language - English 42 39 9 6 4 1 0 82 10 9668
2008 First official language - French 40 42 11 4 2 1 0 82 7 4916

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 33 14 12 9 0 0 64 21 10375
2019 First official language - French 30 40 16 9 5 0 0 70 14 5482
2018 First official language - English 29 36 14 12 9 0 0 65 21 9447
2018 First official language - French 29 41 18 9 4 0 0 70 13 5097
2017 First official language - English 28 36 14 12 10 0 0 64 22 10249
2017 First official language - French 26 41 17 9 6 0 0 68 15 5532

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 31 11 4 2 0 0 83 6 10335
2019 First official language - French 47 38 11 3 2 0 0 85 5 5462
2018 First official language - English 51 33 9 4 2 0 0 84 6 9385
2018 First official language - French 46 39 10 3 1 0 0 85 4 5066
2017 First official language - English 53 33 9 3 2 0 0 86 5 10244
2017 First official language - French 45 41 10 3 1 0 0 86 4 5519
2014 First official language - English 59 28 8 3 2 0 0 87 5 9630
2014 First official language - French 51 35 10 2 1 0 0 86 3 5577
2011 First official language - English 58 29 8 3 2 0 0 87 5 10782
2011 First official language - French 50 37 9 3 1 0 0 86 4 6063

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 34 15 14 10 0 0 61 24 10347
2019 First official language - French 27 36 18 12 7 0 1 63 19 5461
2018 First official language - English 24 35 15 14 11 0 0 60 25 9434
2018 First official language - French 24 35 20 13 7 0 1 60 20 5092
2017 First official language - English 25 36 14 14 10 0 0 62 24 10222
2017 First official language - French 23 38 18 13 6 0 1 62 20 5510
2014 First official language - English 18 37 13 16 15 0 0 55 31 9636
2014 First official language - French 15 36 21 17 10 0 1 51 28 5579
2011 First official language - English 22 35 12 15 14 0 0 58 30 10777
2011 First official language - French 21 36 19 15 9 0 1 57 24 6064

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 31 17 12 10 0 0 61 22 10381
2019 First official language - French 31 35 18 10 6 0 1 66 16 5485
2018 First official language - English 28 31 17 13 10 0 1 59 24 9423
2018 First official language - French 30 35 18 11 5 0 1 65 17 5087
2017 First official language - English 29 32 16 13 10 0 1 61 23 10227
2017 First official language - French 27 37 19 11 6 0 1 64 16 5515
2014 First official language - English 23 33 17 14 13 0 0 56 27 9636
2014 First official language - French 22 36 21 13 7 0 1 59 20 5582

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 12 10 5 0 0 72 16 10295
2019 First official language - French 32 45 14 7 2 0 0 77 9 5414
2018 First official language - English 31 36 14 11 7 0 0 68 18 9430
2018 First official language - French 30 43 16 8 3 0 0 73 11 5088
2017 First official language - English 32 38 12 10 7 0 0 71 17 10233
2017 First official language - French 29 43 15 8 4 0 0 73 12 5514
2014 First official language - English 26 37 14 13 9 0 0 63 22 9632
2014 First official language - French 23 44 19 10 4 0 0 67 14 5579
2011 First official language - English 33 39 12 10 6 1 0 72 16 10765
2011 First official language - French 27 45 15 9 3 0 0 72 12 6062

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 36 12 7 4 0 0 77 12 10409
2019 First official language - French 40 42 11 4 3 0 0 82 7 5484
2018 First official language - English 39 38 12 7 4 0 0 77 11 9461
2018 First official language - French 38 43 12 5 3 0 0 81 7 5106
2017 First official language - English 39 38 11 7 4 0 0 77 11 10223
2017 First official language - French 37 43 12 5 2 0 0 80 8 5513
2014 First official language - English 36 39 12 8 6 0 0 75 13 9627
2014 First official language - French 31 46 14 6 3 0 0 77 9 5577
2011 First official language - English 36 40 11 8 5 0 0 76 13 10784
2011 First official language - French 36 45 11 6 3 0 0 80 9 6065
2008 First official language - English 36 42 9 8 4 0 0 78 13 9678
2008 First official language - French 39 43 10 5 2 0 0 82 7 4918

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 29 17 7 4 0 2 72 11 10339
2019 First official language - French 45 32 13 5 3 0 1 78 8 5435
2018 First official language - English 41 28 17 7 5 0 2 71 12 9499
2018 First official language - French 44 32 14 5 3 0 1 77 8 5130
2017 First official language - English 42 30 15 6 4 1 3 75 10 10261
2017 First official language - French 43 35 13 5 2 0 1 80 7 5537
2014 First official language - English 40 30 17 7 5 0 2 72 11 9639
2014 First official language - French 44 35 13 4 2 0 1 80 7 5581
2011 First official language - English 36 31 17 8 6 0 2 68 14 10772
2011 First official language - French 38 35 15 7 4 0 1 74 11 6070
2008 First official language - English 30 32 20 10 6 0 1 62 17 9677
2008 First official language - French 29 37 19 10 5 0 1 66 15 4915

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 22 35 19 10 1 2 30 33 10389
2019 First official language - French 9 26 35 20 8 1 2 28 36 5490
2018 First official language - English 11 23 34 19 9 1 2 29 35 9449
2018 First official language - French 10 29 32 19 8 1 2 27 40 5126
2017 First official language - English 11 20 34 18 10 1 5 31 33 10224
2017 First official language - French 9 26 33 17 9 2 4 28 37 5515
2014 First official language - English 13 26 35 15 7 1 3 23 41 9619
2014 First official language - French 11 33 33 14 5 1 2 20 46 5575
2011 First official language - English 17 28 33 13 6 1 2 20 46 10767
2011 First official language - French 15 36 30 12 5 1 2 17 52 6055
2008 First official language - English 18 29 34 13 5 1 1 18 48 9653
2008 First official language - French 16 38 29 12 3 0 2 16 55 4914

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 15 27 27 19 3 2 48 24 10347
2019 First official language - French 8 17 29 25 15 3 2 42 27 5470
2018 First official language - English 9 16 28 25 17 3 3 45 26 9413
2018 First official language - French 8 20 29 25 13 3 2 39 30 5105
2017 First official language - English 9 15 27 23 17 3 6 45 26 10184
2017 First official language - French 8 19 29 20 14 5 5 39 30 5501
2014 First official language - English 14 22 29 19 11 2 3 31 38 9615
2014 First official language - French 12 25 32 16 8 3 3 25 40 5568
2011 First official language - English 19 22 27 18 9 2 3 28 43 10755
2011 First official language - French 17 29 30 14 6 2 2 22 47 6057
2008 First official language - English 18 24 28 18 8 2 2 27 43 9646
2008 First official language - French 19 31 27 14 6 2 2 20 51 4908

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 13 19 28 20 13 3 5 36 34 10355
2019 First official language - French 17 26 28 14 8 3 3 24 46 5480
2018 First official language - English 14 20 27 20 12 3 5 35 36 9421
2018 First official language - French 18 26 28 14 7 3 4 22 48 5106
2017 First official language - English 13 18 27 18 13 3 8 35 35 10188
2017 First official language - French 16 25 28 12 8 3 7 22 46 5511
2014 First official language - English 17 23 27 16 9 3 6 27 44 9613
2014 First official language - French 21 30 26 10 5 3 5 17 55 5568
2011 First official language - English 20 23 26 16 8 2 5 26 46 10749
2011 First official language - French 24 31 25 10 4 2 4 15 59 6051
2008 First official language - English 21 23 28 16 6 2 4 24 46 9644
2008 First official language - French 22 31 26 11 4 2 3 17 56 4899

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 13 28 26 18 1 4 47 24 10319
2019 First official language - French 8 18 32 24 12 2 4 38 28 5470
2018 First official language - English 10 14 28 25 17 1 4 44 26 9390
2018 First official language - French 10 19 33 22 11 2 3 34 30 5095
2017 First official language - English 10 14 27 24 17 2 8 45 26 10148
2017 First official language - French 9 19 32 21 11 2 6 35 30 5504
2014 First official language - English 10 17 30 23 12 1 6 39 29 9591
2014 First official language - French 10 22 35 19 8 2 4 29 34 5562
2011 First official language - English 11 17 31 23 11 1 6 37 30 10740
2011 First official language - French 18 27 30 15 6 1 3 21 47 6041
2008 First official language - English 12 18 33 23 9 1 4 34 32 9640
2008 First official language - French 15 29 33 15 6 1 2 21 45 4901

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 18 26 22 16 2 4 40 32 10363
2019 First official language - French 10 20 29 21 14 2 4 37 32 5474
2018 First official language - English 15 19 27 19 14 2 3 35 36 9415
2018 First official language - French 12 23 26 21 12 2 4 36 37 5116
2017 First official language - English 13 18 26 18 15 2 7 37 35 10200
2017 First official language - French 12 20 27 17 14 2 7 34 36 5510
2014 First official language - English 22 23 26 14 9 2 4 25 47 9618
2014 First official language - French 19 28 26 13 8 1 5 22 51 5572
2011 First official language - English 24 23 26 14 8 1 4 23 50 10762
2011 First official language - French 23 28 25 13 7 1 4 20 53 6061
2008 First official language - English 23 25 26 15 8 1 2 24 49 9643
2008 First official language - French 19 30 26 14 6 1 3 22 51 4901

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 16 25 23 18 4 4 44 28 10324
2019 First official language - French 14 24 26 19 12 4 3 33 40 5476
2018 First official language - English 12 17 27 21 15 3 4 39 32 9387
2018 First official language - French 15 25 27 17 10 3 3 28 43 5098
2017 First official language - English 10 16 26 20 16 5 7 41 30 10205
2017 First official language - French 15 25 25 15 10 5 5 28 44 5509
2014 First official language - English 11 16 26 24 14 4 7 42 29 9607
2014 First official language - French 14 22 27 20 9 4 4 32 39 5567
2011 First official language - English 13 15 26 23 14 3 7 40 31 10738
2011 First official language - French 14 22 26 20 10 3 5 33 39 6049
2008 First official language - English 14 19 28 22 11 2 4 34 36 9653
2008 First official language - French 18 27 25 17 7 2 4 25 48 4904

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 22 31 16 11 2 2 28 39 10357
2019 First official language - French 14 25 32 16 8 3 2 25 41 5480
2018 First official language - English 18 23 30 15 9 2 2 26 43 9457
2018 First official language - French 16 26 32 13 7 3 2 21 45 5117
2017 First official language - English 16 22 30 14 10 3 5 26 42 10212
2017 First official language - French 15 24 33 13 7 4 5 22 43 5511
2014 First official language - English 20 24 30 13 7 3 4 22 47 9616
2014 First official language - French 15 28 34 12 5 3 3 18 46 5567

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 21 36 19 10 1 1 30 33 10379
2019 First official language - French 8 21 33 24 11 1 2 35 31 5490
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 10 5 1 1 0 4 92 2 10387
2019 First official language - French 56 23 7 7 5 0 2 81 11 5489
2017 First official language - English 78 10 4 1 1 1 5 93 2 10250
2017 First official language - French 56 23 6 8 5 0 3 81 13 5530
2014 First official language - English 79 11 4 1 1 0 4 94 2 9635
2014 First official language - French 56 23 6 7 5 0 3 81 13 5579
2011 First official language - English 77 11 4 1 1 0 5 93 3 10775
2011 First official language - French 53 22 6 10 7 0 2 77 17 6066
2008 First official language - English 74 9 4 2 2 1 8 92 4 9665
2008 First official language - French 53 19 6 9 8 1 3 75 18 4913

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 27 16 10 8 6 4 62 20 10384
2019 First official language - French 28 32 16 8 5 7 5 68 14 5481
2018 First official language - English 21 29 21 10 8 7 4 56 21 9449
2018 First official language - French 22 35 18 8 5 8 5 66 14 5105
2017 First official language - English 28 27 15 11 8 6 5 62 21 10252
2017 First official language - French 24 34 16 9 5 7 6 66 15 5532
2014 First official language - English 29 29 15 10 9 4 3 63 21 9636
2014 First official language - French 23 34 19 9 5 6 5 63 16 5579

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 27 9 9 7 1 0 74 17 10365
2019 First official language - French 51 33 8 5 3 1 0 85 7 5476
2018 First official language - English 40 30 10 11 8 1 0 71 19 9419
2018 First official language - French 47 35 8 6 3 1 0 83 8 5094
2017 First official language - English 46 27 8 10 7 1 0 74 18 10252
2017 First official language - French 46 36 8 5 3 1 0 83 8 5527
2014 First official language - English 43 27 9 11 8 2 0 71 20 9634
2014 First official language - French 43 36 10 6 3 1 0 80 10 5577

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 32 7 8 3 0 0 81 12 10363
2019 First official language - French 52 36 6 4 2 0 0 88 6 5476
2018 First official language - English 46 35 8 7 3 0 0 81 11 9428
2018 First official language - French 48 40 7 3 1 0 0 88 5 5097
2017 First official language - English 44 37 7 8 4 0 0 81 12 10237
2017 First official language - French 44 44 7 3 2 0 0 88 5 5531
2014 First official language - English 39 39 9 9 4 0 0 79 12 9637
2014 First official language - French 39 46 9 4 2 0 0 86 6 5576

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 34 14 6 3 2 1 76 9 10389
2019 First official language - French 40 39 13 3 2 1 1 81 5 5488
2018 First official language - English 36 37 15 6 3 3 1 76 9 9454
2018 First official language - French 35 42 15 4 1 2 1 80 5 5110
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 23 18 6 5 2 7 68 12 10384
2019 First official language - French 41 27 14 4 3 2 9 76 8 5496

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 30 12 9 6 1 1 73 15 10390
2019 First official language - French 41 34 13 7 3 0 1 76 10 5484
2018 First official language - English 38 34 11 9 6 1 0 73 16 9441
2018 First official language - French 38 39 13 7 3 1 1 77 10 5107
2017 First official language - English 40 34 11 9 6 1 0 75 15 10256
2017 First official language - French 34 42 13 7 4 1 1 77 10 5531
2014 First official language - English 35 35 12 9 7 1 0 71 17 9641
2014 First official language - French 32 41 14 8 4 0 1 74 12 5578
2011 First official language - English 30 36 13 11 9 1 0 67 20 10786
2011 First official language - French 30 40 15 10 4 0 0 71 14 6063
2008 First official language - English 25 34 14 14 12 1 0 60 26 9672
2008 First official language - French 28 36 16 11 7 0 1 66 18 4915

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 26 11 5 4 2 1 79 10 10372
2019 First official language - French 49 31 11 4 2 2 0 82 7 5485
2018 First official language - English 48 28 11 7 5 2 1 77 12 9421
2018 First official language - French 45 35 11 4 2 2 0 82 7 5103
2017 First official language - English 49 28 10 6 4 2 1 79 11 10255
2017 First official language - French 42 37 11 4 2 3 1 82 7 5534
2014 First official language - English 43 29 12 7 5 2 1 75 13 9641
2014 First official language - French 37 38 13 5 3 2 0 78 9 5579
2011 First official language - English 41 30 13 8 5 2 0 73 14 10781
2011 First official language - French 35 37 15 6 3 2 0 74 10 6064
2008 First official language - English 36 31 13 9 8 3 1 69 17 9677
2008 First official language - French 34 36 14 7 5 3 1 73 12 4914

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 29 10 7 4 1 1 78 12 10363
2019 First official language - French 47 34 11 5 3 1 0 81 8 5473
2018 First official language - English 45 31 10 8 5 1 0 77 13 9402
2018 First official language - French 43 37 11 6 2 1 0 81 8 5088
2017 First official language - English 47 31 9 8 5 1 0 78 12 10246
2017 First official language - French 41 40 11 5 2 1 0 82 8 5528
2014 First official language - English 41 32 10 9 6 1 0 75 15 9635
2014 First official language - French 36 41 12 7 3 1 0 78 10 5580
2011 First official language - English 38 34 9 11 7 1 0 73 17 10770
2011 First official language - French 34 41 13 8 3 0 0 76 12 6063
2008 First official language - English 34 34 10 12 9 1 0 69 21 9668
2008 First official language - French 33 39 13 9 5 1 0 73 14 4908

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 83 8 3 1 1 0 4 95 2 10335
2019 First official language - French 76 14 3 2 2 0 2 92 4 5470
2017 First official language - English 84 8 3 1 1 0 4 95 2 10252
2017 First official language - French 71 18 3 3 3 0 2 91 6 5525
2014 First official language - English 82 9 3 1 1 0 4 96 2 9635
2014 First official language - French 69 19 4 3 4 0 2 89 7 5577
2011 First official language - English 82 9 3 1 1 0 4 95 2 10778
2011 First official language - French 70 16 3 4 5 0 2 88 9 6059
2008 First official language - English 82 5 3 1 1 1 7 95 2 9667
2008 First official language - French 71 12 3 5 6 0 3 85 11 4908

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 18 9 5 6 3 8 79 12 10380
2019 First official language - French 52 22 7 4 5 2 8 82 10 5487
2017 First official language - English 49 19 7 5 7 4 9 78 14 10243
2017 First official language - French 41 27 7 5 5 3 11 79 12 5527
2014 First official language - English 44 21 8 6 9 4 8 74 17 9633
2014 First official language - French 37 26 9 6 7 3 12 74 15 5581
2011 First official language - English 43 25 8 7 11 2 4 73 19 10782
2011 First official language - French 39 29 10 8 7 2 6 74 16 6066

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 22 9 4 4 2 0 83 8 10399
2019 First official language - French 59 26 9 3 3 1 0 86 6 5499
2018 First official language - English 54 24 10 4 5 2 0 80 9 9419
2018 First official language - French 53 31 10 3 2 1 0 85 6 5098
2017 First official language - English 56 23 10 4 5 2 0 81 9 10248
2017 First official language - French 51 31 10 3 3 1 0 83 7 5530

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 26 9 6 5 0 0 80 11 10407
2019 First official language - French 50 31 10 5 3 0 0 82 8 5495
2018 First official language - English 49 27 11 7 6 0 0 77 13 9433
2018 First official language - French 47 32 12 5 3 0 0 79 9 5104
2017 First official language - English 53 25 9 7 5 0 0 79 12 10233
2017 First official language - French 48 33 11 5 3 0 0 81 8 5525
2014 First official language - English 46 28 11 7 6 0 0 75 14 9627
2014 First official language - French 41 36 13 6 4 0 0 78 10 5580

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 48 12 12 4 1 1 72 16 1500
2019 First official language - French 19 48 14 13 3 1 1 69 16 1122
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 27 15 8 6 8 0 68 15 10393
2019 First official language - French 30 37 15 6 3 9 0 74 9 5488
2018 First official language - English 33 28 16 8 7 9 0 67 16 9485
2018 First official language - French 28 36 17 6 3 9 0 71 10 5119
2017 First official language - English 33 27 15 8 6 10 0 67 17 10262
2017 First official language - French 27 37 15 6 4 10 1 72 11 5535
2014 First official language - English 25 29 17 10 8 11 0 61 20 9631
2014 First official language - French 20 37 19 8 4 11 0 65 14 5579
2011 First official language - English 22 27 20 11 10 10 0 55 24 10775
2011 First official language - French 19 33 21 9 5 11 1 60 16 6067

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 29 16 11 9 3 0 63 20 10362
2019 First official language - French 28 38 19 8 4 3 0 68 12 5480
2018 First official language - English 30 29 17 11 8 4 0 62 21 9455
2018 First official language - French 26 37 20 9 4 3 0 65 14 5101
2017 First official language - English 30 29 16 11 9 4 0 62 21 10253
2017 First official language - French 24 37 20 9 5 4 0 64 15 5538
2014 First official language - English 21 29 19 14 12 4 0 53 27 9635
2014 First official language - French 16 35 25 13 7 4 0 53 21 5577
2011 First official language - English 18 28 19 15 16 3 0 47 33 10760
2011 First official language - French 14 32 26 15 9 4 0 48 25 6061
2008 First official language - English 19 30 17 16 15 3 0 50 32 9664
2008 First official language - French 16 34 24 13 9 4 0 52 23 4915

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 28 19 14 10 7 0 54 26 10354
2019 First official language - French 20 34 23 11 5 7 0 59 16 5468
2018 First official language - English 21 28 19 15 10 7 0 53 27 9437
2018 First official language - French 18 34 24 12 5 7 0 56 18 5108
2017 First official language - English 22 27 17 14 10 9 0 54 27 10249
2017 First official language - French 17 34 23 11 5 9 0 57 18 5520
2014 First official language - English 15 26 19 18 13 8 0 44 35 9633
2014 First official language - French 11 29 29 16 7 7 0 44 25 5573
2011 First official language - English 10 27 19 21 17 6 0 39 41 10762
2011 First official language - French 8 28 29 19 9 7 0 39 30 6061
2008 First official language - English 9 27 17 23 17 6 0 39 43 9674
2008 First official language - French 8 29 29 19 9 6 0 39 30 4911

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 30 16 16 12 3 0 54 29 10387
2019 First official language - French 20 36 22 12 6 3 0 58 18 5486
2018 First official language - English 20 30 17 17 12 4 0 52 30 9477
2018 First official language - French 18 37 22 13 6 3 0 57 20 5113
2017 First official language - English 21 31 15 16 12 5 0 55 29 10241
2017 First official language - French 19 39 20 12 6 4 0 61 18 5526
2014 First official language - English 15 29 15 20 16 4 0 46 38 9631
2014 First official language - French 13 35 24 15 9 3 0 50 25 5572
2011 First official language - English 11 31 16 21 18 3 0 43 40 10770
2011 First official language - French 11 36 23 18 9 3 0 49 27 6055
2008 First official language - English 12 33 13 23 16 2 0 46 40 9673
2008 First official language - French 12 39 22 18 8 2 0 52 26 4917

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 15 8 6 7 21 6 71 17 10409
2019 First official language - French 49 22 12 5 4 5 2 77 10 5495
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 42 17 9 4 1 0 71 12 10390
2019 First official language - French 26 48 16 6 2 1 0 76 8 5493
2018 First official language - English 28 43 16 9 4 1 0 71 13 9457
2018 First official language - French 24 48 18 7 2 1 0 73 8 5108
2017 First official language - English 29 41 15 9 4 2 0 71 13 10242
2017 First official language - French 25 49 17 6 2 1 0 75 8 5533
2014 First official language - English 24 40 18 10 6 2 0 66 16 9639
2014 First official language - French 21 48 19 7 3 2 0 70 10 5576
2011 First official language - English 22 41 16 12 8 2 0 64 20 10771
2011 First official language - French 22 46 19 9 3 1 0 69 12 6063

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 34 19 18 9 3 0 52 28 10352
2019 First official language - French 16 39 24 13 5 3 0 57 18 5462

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 35 13 8 5 2 1 73 14 10383
2019 First official language - French 31 42 14 7 3 2 1 75 10 5482
2018 First official language - English 35 36 13 8 5 2 1 74 14 9450
2018 First official language - French 30 44 13 7 3 2 1 76 11 5112
2017 First official language - English 40 35 11 7 4 3 1 77 12 10236
2017 First official language - French 31 43 11 8 3 3 1 77 11 5529
2014 First official language - English 40 36 10 7 4 3 1 79 11 9638
2014 First official language - French 30 46 11 7 3 2 1 79 10 5578
2011 First official language - English 34 35 11 9 6 5 1 73 15 10743
2011 First official language - French 28 40 13 10 5 4 1 71 15 6050
2008 First official language - English 28 36 12 11 8 5 1 67 20 9667
2008 First official language - French 25 37 14 11 6 5 1 66 18 4910

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 35 16 7 4 2 0 72 11 10369
2019 First official language - French 33 43 16 4 2 1 0 77 6 5474
2018 First official language - English 34 36 16 7 5 1 0 72 12 9411
2018 First official language - French 31 44 17 5 2 1 0 76 7 5105

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 22 18 13 13 9 2 50 30 10383
2019 First official language - French 19 27 20 11 8 11 3 54 23 5490
2018 First official language - English 20 23 18 14 14 9 2 48 31 9453
2018 First official language - French 16 28 22 13 8 10 3 51 24 5110
2017 First official language - English 21 22 16 14 14 11 2 49 33 10232
2017 First official language - French 15 27 19 13 9 12 5 51 26 5524
2014 First official language - English 18 22 16 16 17 10 2 45 36 9634
2014 First official language - French 13 26 21 15 12 11 3 45 32 5581
2011 First official language - English 14 22 18 17 16 10 3 41 38 10782
2011 First official language - French 11 24 21 15 11 15 4 43 31 6069

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 29 16 14 12 3 0 56 28 10378
2019 First official language - French 23 38 20 11 6 3 0 63 17 5480
2018 First official language - English 23 31 16 15 13 3 0 55 28 9454
2018 First official language - French 21 38 21 11 6 3 0 61 18 5117
2017 First official language - English 24 31 15 14 12 4 0 57 27 10251
2017 First official language - French 24 40 18 10 5 3 0 66 15 5523
2014 First official language - English 17 29 16 17 16 4 1 48 35 9642
2014 First official language - French 19 37 21 13 7 3 0 58 20 5577
2011 First official language - English 15 31 17 18 17 2 0 47 36 10774
2011 First official language - French 17 35 22 16 8 2 0 53 24 6067
2008 First official language - English 14 33 17 18 17 2 0 47 36 9673
2008 First official language - French 16 35 24 16 7 1 0 52 24 4916

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 26 14 14 18 3 2 52 34 10397
2019 First official language - French 23 32 17 12 11 3 2 58 24 5497
2018 First official language - English 22 27 14 15 18 2 1 51 35 9457
2018 First official language - French 21 33 18 13 11 2 2 56 25 5115
2017 First official language - English 22 26 14 16 19 3 2 50 36 10250
2017 First official language - French 20 32 16 14 11 4 2 56 27 5525
2014 First official language - English 14 21 14 19 27 2 2 37 48 9641
2014 First official language - French 14 27 19 18 17 3 3 43 37 5575
2011 First official language - English 12 24 14 19 28 2 2 37 49 10771
2011 First official language - French 13 28 20 18 16 2 2 43 37 6063
2008 First official language - English 15 31 13 19 19 1 1 47 39 9670
2008 First official language - French 18 36 18 15 10 2 2 56 26 4909

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 24 14 6 4 1 4 75 10 10389
2019 First official language - French 51 22 13 5 3 1 5 77 9 5481

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 10 8 5 7 3 17 75 15 10380
2019 First official language - French 59 9 7 5 4 1 15 82 10 5489

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 23 17 7 6 2 4 68 14 10374
2019 First official language - French 45 22 16 7 4 1 4 71 13 5484

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 20 17 10 8 4 4 63 19 10349
2019 First official language - French 42 21 16 8 5 3 5 68 15 5477

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 17 15 11 12 4 5 57 26 10364
2019 First official language - French 42 14 14 11 10 3 5 61 23 5481

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 16 8 3 2 3 5 86 6 10374
2019 First official language - French 66 13 9 3 2 2 6 86 5 5473

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 70 9 5 3 3 5 4 88 7 10348
2019 First official language - French 74 9 5 2 2 3 5 90 4 5475

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 8 4 2 2 3 9 90 5 10368
2019 First official language - French 74 7 4 1 1 2 10 93 3 5468

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 37 19 13 7 4 1 59 21 10380
2019 First official language - French 18 39 24 10 4 5 0 60 14 5489
2018 First official language - English 20 32 22 12 10 4 0 55 23 9464
2018 First official language - French 18 36 25 10 4 5 0 58 15 5127
2017 First official language - English 20 32 19 13 9 6 1 56 24 10244
2017 First official language - French 17 37 24 10 5 6 1 58 17 5524

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 36 12 8 5 2 0 75 13 10355
2019 First official language - French 38 41 13 4 2 2 0 81 6 5463
2018 First official language - English 44 35 11 6 3 1 0 79 9 9435
2018 First official language - French 43 41 10 3 1 2 0 85 4 5114
2017 First official language - English 43 36 10 6 3 2 0 81 9 10241
2017 First official language - French 38 44 11 3 1 2 0 84 5 5520
2014 First official language - English 40 33 13 7 4 3 0 76 11 9633
2014 First official language - French 33 45 13 4 2 3 0 81 6 5580
2011 First official language - English 31 36 15 7 7 4 0 69 15 10768
2011 First official language - French 26 42 18 6 3 4 0 72 9 6056

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 32 12 4 3 3 0 80 7 10353
2019 First official language - French 43 39 11 3 1 3 1 85 4 5482
2018 First official language - English 46 33 12 4 3 2 0 81 7 9437
2018 First official language - French 42 40 12 2 1 3 0 84 4 5113
2017 First official language - English 44 32 13 4 3 4 1 79 7 10242
2017 First official language - French 35 42 14 3 2 4 1 81 5 5520
2014 First official language - English 42 31 14 4 3 5 1 77 8 9627
2014 First official language - French 34 42 13 3 2 5 1 81 5 5576

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 32 9 5 4 0 0 82 9 10389
2019 First official language - French 51 37 8 3 1 0 0 88 4 5485
2018 First official language - English 48 33 10 5 4 0 0 82 9 9424
2018 First official language - French 49 40 7 3 1 0 0 89 4 5113
2017 First official language - English 49 34 8 5 4 0 0 83 9 10262
2017 First official language - French 44 43 8 3 1 0 0 88 4 5535
2014 First official language - English 43 34 11 7 5 0 0 78 11 9630
2014 First official language - French 38 46 10 4 2 0 0 84 6 5575
2011 First official language - English 35 36 13 8 7 1 0 72 15 10759
2011 First official language - French 30 45 15 6 3 1 0 76 9 6039
2008 First official language - English 30 39 13 10 7 1 0 70 17 9666
2008 First official language - French 27 46 15 7 4 1 0 74 11 4913

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 30 15 9 7 1 0 68 16 10374
2019 First official language - French 42 35 14 5 3 1 0 77 8 5476
2018 First official language - English 36 31 16 9 7 1 0 67 16 9437
2018 First official language - French 39 36 16 6 3 1 0 75 9 5110
2017 First official language - English 35 31 16 10 8 1 0 67 17 10242
2017 First official language - French 35 39 16 6 3 1 0 74 10 5526
2014 First official language - English 23 32 18 15 11 1 0 56 26 9639
2014 First official language - French 21 40 22 11 5 1 0 62 16 5581
2011 First official language - English 22 32 19 14 12 1 0 55 26 10772
2011 First official language - French 21 38 23 10 6 1 0 60 16 6058

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 32 15 10 7 0 0 68 17 10333
2019 First official language - French 39 38 14 5 3 0 0 78 9 5452
2018 First official language - English 34 34 16 10 6 0 0 68 16 9383
2018 First official language - French 37 39 15 6 3 0 0 76 9 5083
2017 First official language - English 34 34 15 10 7 0 0 68 17 10244
2017 First official language - French 33 42 16 6 3 0 0 75 9 5532
2014 First official language - English 23 35 17 15 10 0 0 58 25 9639
2014 First official language - French 21 41 23 10 5 1 0 63 15 5575
2011 First official language - English 22 35 17 14 11 1 0 57 26 10750
2011 First official language - French 20 41 22 11 5 1 0 61 16 6049
2008 First official language - English 23 38 15 15 9 0 0 62 24 9654
2008 First official language - French 22 42 21 10 4 0 0 65 15 4916

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 22 19 15 12 4 0 53 28 10400
2019 First official language - French 33 27 20 9 7 4 0 62 17 5496
2018 First official language - English 27 23 20 14 12 4 0 52 27 9448
2018 First official language - French 30 26 21 10 7 4 0 60 18 5120
2017 First official language - English 27 22 19 14 12 5 1 52 28 10247
2017 First official language - French 28 29 20 11 6 6 0 60 18 5533
2014 First official language - English 21 23 18 17 15 5 1 47 34 9636
2014 First official language - French 20 27 23 15 9 6 0 50 25 5575
2011 First official language - English 23 23 18 16 14 5 1 49 32 10760
2011 First official language - French 22 28 21 13 9 6 0 54 24 6059
2008 First official language - English 22 26 17 17 12 5 1 51 31 9666
2008 First official language - French 23 31 19 13 8 5 1 57 22 4911
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 32 30 38 10423
2019 First official language - French 30 38 32 5507
2018 First official language - English 30 32 38 9503
2018 First official language - French 29 39 32 5136
2017 First official language - English 29 33 38 10260
2017 First official language - French 28 42 30 5533
2014 First official language - English 29 32 39 9642
2014 First official language - French 29 40 31 5578
2011 First official language - English 30 34 36 10779
2011 First official language - French 31 41 29 6071

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 11 34 38 5 5 5 3299
2019 First official language - French 13 41 33 4 3 6 1657
2018 First official language - English 13 34 37 6 6 5 2892
2018 First official language - French 12 41 33 3 4 7 1509
2017 First official language - English 15 31 34 7 8 6 2980
2017 First official language - French 15 40 30 3 5 7 1557
2014 First official language - English 15 29 37 10 9999 10 2861
2014 First official language - French 17 32 35 7 9999 8 1647
2011 First official language - English 18 27 34 9 9999 12 3223
2011 First official language - French 20 34 34 5 9999 7 1874
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 46 8 7 3 1 1 82 10 10343
2019 First official language - French 28 47 12 8 2 1 2 77 10 5486

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 26 10 3 2 5 2 85 4 10360
2019 First official language - French 50 33 8 2 1 5 2 89 3 5477
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 10397
2019 First official language - French 11 89 5497
2018 First official language - English 15 85 9490
2018 First official language - French 10 90 5134

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 52 48 1446
2019 First official language - French 48 52 617
2018 First official language - English 49 51 1420
2018 First official language - French 47 53 515

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 56 44 1446
2019 First official language - French 57 43 617
2018 First official language - English 57 43 1420
2018 First official language - French 58 42 515

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 1446
2019 First official language - French 7 93 617
2018 First official language - English 5 95 1420
2018 First official language - French 6 94 515

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 1446
2019 First official language - French 4 96 617
2018 First official language - English 4 96 1420
2018 First official language - French 4 96 515

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 1446
2019 First official language - French 8 92 617
2018 First official language - English 19 81 1420
2018 First official language - French 7 93 515

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 1446
2019 First official language - French 4 96 617
2018 First official language - English 4 96 1420
2018 First official language - French 5 95 515

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 1426
2019 First official language - French 32 68 609
2018 First official language - English 45 55 1420
2018 First official language - French 34 66 516

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 1426
2019 First official language - French 42 58 609
2018 First official language - English 38 62 1420
2018 First official language - French 39 61 516

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 44 56 1426
2019 First official language - French 44 56 609
2018 First official language - English 44 56 1420
2018 First official language - French 42 58 516

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 1426
2019 First official language - French 37 63 609
2018 First official language - English 39 61 1420
2018 First official language - French 38 62 516

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 1426
2019 First official language - French 25 75 609
2018 First official language - English 27 73 1420
2018 First official language - French 22 78 516

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 1426
2019 First official language - French 57 43 609
2018 First official language - English 55 45 1420
2018 First official language - French 61 39 516

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 1426
2019 First official language - French 31 69 609
2018 First official language - English 36 64 1420
2018 First official language - French 31 69 516

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 1 99 1426
2019 First official language - French 1 99 609
2018 First official language - English 1 99 1420
2018 First official language - French 2 98 516

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 1426
2019 First official language - French 8 92 609
2018 First official language - English 10 90 1420
2018 First official language - French 7 93 516

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 1426
2019 First official language - French 8 92 609
2018 First official language - English 12 88 1420
2018 First official language - French 9 91 516

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 1426
2019 First official language - French 42 58 609
2018 First official language - English 48 52 1420
2018 First official language - French 42 58 516

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 27 73 1426
2019 First official language - French 17 83 609
2018 First official language - English 27 73 1420
2018 First official language - French 18 82 516

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 1426
2019 First official language - French 16 84 609
2018 First official language - English 18 82 1420
2018 First official language - French 16 84 516

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 1418
2019 First official language - French 55 45 603
2018 First official language - English 53 47 1418
2018 First official language - French 53 47 516

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 1418
2019 First official language - French 24 76 603
2018 First official language - English 26 74 1418
2018 First official language - French 27 73 516

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 1418
2019 First official language - French 7 93 603
2018 First official language - English 5 95 1418
2018 First official language - French 6 94 516

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 1418
2019 First official language - French 19 81 603
2018 First official language - English 22 78 1418
2018 First official language - French 22 78 516

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 1418
2019 First official language - French 10 90 603
2018 First official language - English 10 90 1418
2018 First official language - French 8 92 516

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 1418
2019 First official language - French 6 94 603
2018 First official language - English 6 94 1418
2018 First official language - French 8 92 516

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 1418
2019 First official language - French 13 87 603
2018 First official language - English 13 87 1418
2018 First official language - French 16 84 516

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1418
2019 First official language - French 13 87 603
2018 First official language - English 11 89 1418
2018 First official language - French 11 89 516

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 1418
2019 First official language - French 23 77 603
2018 First official language - English 28 72 1418
2018 First official language - French 22 78 516

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 1326
2019 First official language - French 14 86 568
2018 First official language - English 11 89 1336
2018 First official language - French 15 85 475

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 1326
2019 First official language - French 19 81 568
2018 First official language - English 19 81 1336
2018 First official language - French 21 79 475

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1326
2019 First official language - French 12 88 568
2018 First official language - English 9 91 1336
2018 First official language - French 15 85 475

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 1326
2019 First official language - French 8 92 568
2018 First official language - English 7 93 1336
2018 First official language - French 9 91 475

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1326
2019 First official language - French 13 87 568
2018 First official language - English 11 89 1336
2018 First official language - French 10 90 475

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 1326
2019 First official language - French 12 88 568
2018 First official language - English 9 91 1336
2018 First official language - French 10 90 475

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 1326
2019 First official language - French 14 86 568
2018 First official language - English 9 91 1336
2018 First official language - French 14 86 475

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1326
2019 First official language - French 12 88 568
2018 First official language - English 12 88 1336
2018 First official language - French 9 91 475

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 1326
2019 First official language - French 17 83 568
2018 First official language - English 12 88 1336
2018 First official language - French 13 87 475

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 33 67 1326
2019 First official language - French 24 76 568
2018 First official language - English 30 70 1336
2018 First official language - French 23 77 475

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 1326
2019 First official language - French 10 90 568
2018 First official language - English 8 92 1336
2018 First official language - French 9 91 475

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 1326
2019 First official language - French 42 58 568
2018 First official language - English 46 54 1336
2018 First official language - French 39 61 475

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 1326
2019 First official language - French 2 98 568

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 1326
2019 First official language - French 41 59 568
2018 First official language - English 54 46 1336
2018 First official language - French 42 58 475

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 1326
2019 First official language - French 4 96 568
2018 First official language - English 4 96 1336
2018 First official language - French 6 94 475

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 1326
2019 First official language - French 14 86 568
2018 First official language - English 15 85 1336
2018 First official language - French 13 87 475

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 10385
2019 First official language - French 15 85 5486

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 15 19 7 8 26 7 49 22 10413
2019 First official language - French 17 17 18 6 4 28 10 56 16 5489
2018 First official language - English 16 15 23 7 7 25 6 46 20 9458
2018 First official language - French 16 19 19 4 4 30 9 56 13 5121
2017 First official language - English 17 15 19 6 8 27 9 48 22 10264
2017 First official language - French 14 19 17 5 4 30 11 55 16 5532
2014 First official language - English 15 15 21 7 7 28 7 46 22 9637
2014 First official language - French 10 17 18 5 4 34 11 51 17 5578

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 27 16 6 5 8 1 70 13 10416
2019 First official language - French 33 35 15 4 3 8 1 76 8 5497
2018 First official language - English 30 28 19 7 5 9 1 65 14 9463
2018 First official language - French 30 37 17 4 3 9 1 74 8 5122
2017 First official language - English 31 27 17 7 6 12 1 67 14 10236
2017 First official language - French 26 36 17 5 3 12 1 72 9 5527
2014 First official language - English 25 25 20 7 6 15 1 60 15 9636
2014 First official language - French 20 35 19 4 3 18 2 67 9 5580
2011 First official language - English 30 32 17 7 5 8 0 68 13 10762
2011 First official language - French 25 41 17 5 2 10 0 73 8 6063
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 10395
2019 First official language - French 6 94 5487
2018 First official language - English 8 92 9472
2018 First official language - French 5 95 5111

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 827
2019 First official language - French 32 68 325
2018 First official language - English 36 64 755
2018 First official language - French 36 64 255

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 75 25 827
2019 First official language - French 75 25 325
2018 First official language - English 76 24 755
2018 First official language - French 77 23 255

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 827
2019 First official language - French 3 97 325
2018 First official language - English 3 97 755
2018 First official language - French 2 98 255

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 827
2019 First official language - French 5 95 325
2018 First official language - English 6 94 755
2018 First official language - French 7 93 255

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 827
2019 First official language - French 9 91 325
2018 First official language - English 14 86 755
2018 First official language - French 9 91 255

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 827
2019 First official language - French 12 88 325
2018 First official language - English 8 92 755
2018 First official language - French 7 93 255

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 31 69 814
2019 First official language - French 20 80 313
2018 First official language - English 28 72 752
2018 First official language - French 20 80 255

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 814
2019 First official language - French 20 80 313
2018 First official language - English 21 79 752
2018 First official language - French 19 81 255

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 814
2019 First official language - French 12 88 313
2018 First official language - English 15 85 752
2018 First official language - French 12 88 255

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 814
2019 First official language - French 5 95 313
2018 First official language - English 7 93 752
2018 First official language - French 4 96 255

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 31 69 814
2019 First official language - French 20 80 313
2018 First official language - English 30 70 752
2018 First official language - French 23 77 255

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 814
2019 First official language - French 15 85 313
2018 First official language - English 22 78 752
2018 First official language - French 19 81 255

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 814
2019 First official language - French 5 95 313
2018 First official language - English 4 96 752
2018 First official language - French 6 94 255

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 814
2019 First official language - French 2 98 313

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 814
2019 First official language - French 7 93 313
2018 First official language - English 8 92 752
2018 First official language - French 8 92 255

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 814
2019 First official language - French 18 82 313
2018 First official language - English 16 84 752
2018 First official language - French 18 82 255

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 23 77 814
2019 First official language - French 17 83 313
2018 First official language - English 25 75 752
2018 First official language - French 16 84 255

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 814
2019 First official language - French 29 71 313
2018 First official language - English 15 85 752
2018 First official language - French 25 75 255

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 27 73 807
2019 First official language - French 31 69 310
2018 First official language - English 29 71 756
2018 First official language - French 41 59 255

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 807
2019 First official language - French 14 86 310
2018 First official language - English 16 84 756
2018 First official language - French 14 86 255

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 807
2019 First official language - French 3 97 310
2018 First official language - English 3 97 756
2018 First official language - French 5 95 255

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 807
2019 First official language - French 17 83 310
2018 First official language - English 20 80 756
2018 First official language - French 18 82 255

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 807
2019 First official language - French 5 95 310
2018 First official language - English 4 96 756
2018 First official language - French 2 98 255

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 807
2019 First official language - French 6 94 310
2018 First official language - English 7 93 756
2018 First official language - French 6 94 255

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 807
2019 First official language - French 14 86 310
2018 First official language - English 9 91 756
2018 First official language - French 10 90 255

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 807
2019 First official language - French 8 92 310
2018 First official language - English 9 91 756
2018 First official language - French 7 93 255

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 51 49 807
2019 First official language - French 43 57 310
2018 First official language - English 47 53 756
2018 First official language - French 39 61 255

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 713
2019 First official language - French 9 91 272
2018 First official language - English 5 95 704
2018 First official language - French 6 94 241

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 713
2019 First official language - French 20 80 272
2018 First official language - English 11 89 704
2018 First official language - French 14 86 241

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 713
2019 First official language - French 8 92 272
2018 First official language - English 4 96 704
2018 First official language - French 4 96 241

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 713
2019 First official language - French 5 95 272
2018 First official language - English 2 98 704
2018 First official language - French 3 97 241

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 713
2019 First official language - French 4 96 272
2018 First official language - English 3 97 704
2018 First official language - French 5 95 241

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 713
2019 First official language - French 7 93 272
2018 First official language - English 4 96 704
2018 First official language - French 4 96 241

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 713
2019 First official language - French 9 91 272
2018 First official language - English 8 92 704
2018 First official language - French 11 89 241

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 713
2019 First official language - French 12 88 272
2018 First official language - English 14 86 704
2018 First official language - French 13 87 241

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 713
2019 First official language - French 11 89 272
2018 First official language - English 11 89 704
2018 First official language - French 11 89 241

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 713
2019 First official language - French 22 78 272
2018 First official language - English 29 71 704
2018 First official language - French 22 78 241

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 713
2019 First official language - French 8 92 272
2018 First official language - English 9 91 704
2018 First official language - French 9 91 241

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 713
2019 First official language - French 37 63 272
2018 First official language - English 46 54 704
2018 First official language - French 44 56 241

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 62 38 713
2019 First official language - French 58 42 272
2018 First official language - English 63 37 704
2018 First official language - French 50 50 241

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 713
2019 First official language - French 3 97 272
2018 First official language - English 5 95 704
2018 First official language - French 5 95 241

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 713
2019 First official language - French 11 89 272
2018 First official language - English 15 85 704
2018 First official language - French 12 88 241

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 10391
2019 First official language - French 8 92 5492

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 13 21 4 4 29 7 53 14 10393
2019 First official language - French 19 18 18 3 2 30 10 61 9 5489
2018 First official language - English 19 15 24 3 4 29 6 52 12 9466
2018 First official language - French 17 20 19 3 2 32 8 61 8 5127
2017 First official language - English 19 14 20 3 4 32 8 55 11 10253
2017 First official language - French 15 20 17 3 2 33 10 62 9 5534
2014 First official language - English 15 14 22 4 3 34 8 50 12 9635
2014 First official language - French 11 19 17 3 2 39 10 59 8 5574

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 25 17 4 4 10 1 72 9 10388
2019 First official language - French 35 34 15 3 2 10 2 78 5 5484
2018 First official language - English 34 27 20 4 4 10 1 69 9 9482
2018 First official language - French 30 37 17 3 2 11 1 76 6 5128
2017 First official language - English 35 27 16 4 3 13 2 73 8 10245
2017 First official language - French 28 37 15 3 2 14 2 77 6 5525
2014 First official language - English 28 26 19 4 3 18 2 67 9 9632
2014 First official language - French 21 35 17 2 2 21 2 73 5 5573
2011 First official language - English 35 32 15 4 3 10 0 75 8 10759
2011 First official language - French 28 43 14 3 1 11 0 79 5 6057
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 24 21 14 22 0 1 42 36 10416
2019 First official language - French 17 22 22 16 21 0 1 40 38 5502
2018 First official language - English 17 23 21 15 23 0 1 40 39 9481
2018 First official language - French 15 19 22 17 25 0 2 34 43 5125
2017 First official language - English 20 23 19 15 21 0 2 44 37 10236
2017 First official language - French 15 18 20 17 25 0 3 35 44 5532

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 27 24 15 12 0 1 48 27 10401
2019 First official language - French 19 26 29 15 10 0 1 45 25 5498
2018 First official language - English 18 25 27 16 12 0 1 44 29 9463
2018 First official language - French 15 24 32 18 10 0 1 39 28 5119
2017 First official language - English 19 26 25 15 12 0 2 46 28 10242
2017 First official language - French 16 24 30 17 11 0 2 40 29 5529

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 27 19 11 8 1 4 60 20 10347
2019 First official language - French 23 28 25 13 8 1 2 53 21 5473
2018 First official language - English 26 25 22 13 10 1 4 54 24 9435
2018 First official language - French 19 26 27 16 9 0 3 46 25 5098
2017 First official language - English 27 26 19 12 10 1 5 57 23 10231
2017 First official language - French 18 25 27 15 10 1 4 46 26 5508

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 24 21 15 14 1 2 48 30 10360
2019 First official language - French 21 25 23 15 12 1 1 48 28 5465
2018 First official language - English 21 23 23 16 14 1 2 45 31 9430
2018 First official language - French 20 23 26 17 11 1 2 44 30 5111
2017 First official language - English 23 23 21 15 14 2 3 48 30 10240
2017 First official language - French 20 23 24 16 12 1 4 45 29 5532

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 18 8 4 3 1 8 84 7 10357
2019 First official language - French 53 22 11 4 2 1 8 81 7 5479
2018 First official language - English 53 20 10 4 3 1 8 81 8 9443
2018 First official language - French 47 24 13 4 3 1 10 78 8 5113
2017 First official language - English 52 20 10 4 3 1 11 81 8 10227
2017 First official language - French 41 23 13 5 3 1 14 75 9 5525

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 28 19 10 9 0 1 62 19 10392
2019 First official language - French 35 29 19 9 6 0 1 65 15 5490
2018 First official language - English 29 26 22 11 10 0 1 56 22 9480
2018 First official language - French 30 27 23 11 8 0 1 58 18 5114
2017 First official language - English 27 29 22 12 9 0 1 57 21 10221
2017 First official language - French 30 28 22 11 7 0 1 59 18 5518

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 32 20 10 7 1 2 61 18 10386
2019 First official language - French 29 34 21 9 4 1 2 65 13 5465
2018 First official language - English 24 32 24 10 7 1 2 57 18 9444
2018 First official language - French 24 32 26 10 4 1 2 59 14 5111
2017 First official language - English 27 31 21 12 7 1 2 59 19 10223
2017 First official language - French 28 31 23 10 4 1 3 62 15 5512

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 31 22 12 8 1 1 57 20 10377
2019 First official language - French 26 33 23 11 5 1 2 60 17 5465
2018 First official language - English 22 30 24 13 9 1 2 54 22 9454
2018 First official language - French 22 32 25 13 5 1 2 55 19 5110
2017 First official language - English 24 30 22 12 8 1 3 56 21 10207
2017 First official language - French 24 30 25 12 6 1 3 56 19 5516

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 31 19 11 7 1 1 63 18 10361
2019 First official language - French 32 31 20 10 5 0 1 65 15 5458
2018 First official language - English 29 30 21 11 7 0 2 60 19 9438
2018 First official language - French 26 32 23 11 5 1 2 60 17 5117
2017 First official language - English 31 30 18 11 7 1 2 63 18 10216
2017 First official language - French 28 31 21 10 5 1 3 62 16 5514

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 27 15 9 8 1 1 67 17 10351
2019 First official language - French 42 28 15 8 5 1 1 71 14 5466

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 29 21 12 10 0 1 57 22 10344
2019 First official language - French 29 29 22 12 6 0 1 59 18 5446
2018 First official language - English 23 29 24 13 10 0 1 53 23 9420
2018 First official language - French 22 30 26 14 7 0 1 53 21 5086
2017 First official language - English 24 30 22 13 9 1 2 55 22 10197
2017 First official language - French 23 30 25 13 7 1 2 54 21 5509

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 24 14 6 6 0 2 74 12 10347
2019 First official language - French 52 23 13 6 4 0 3 77 10 5452
2018 First official language - English 46 24 14 7 6 0 3 72 13 9411
2018 First official language - French 48 23 15 6 3 0 3 74 10 5094
2017 First official language - English 47 25 14 7 5 0 2 73 12 10228
2017 First official language - French 50 23 14 6 4 0 3 75 10 5530

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 13 6 3 3 1 6 87 6 10356
2019 First official language - French 68 15 6 2 1 1 8 90 4 5450
2018 First official language - English 63 16 8 4 4 1 5 83 8 9436
2018 First official language - French 63 17 7 3 2 1 8 87 5 5095

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 12 6 4 5 1 3 85 9 10370
2019 First official language - French 71 12 6 4 3 1 4 86 7 5479
2018 First official language - English 67 13 6 4 4 1 4 85 9 9439
2018 First official language - French 68 13 6 3 3 1 6 87 7 5091
2017 First official language - English 69 13 6 4 3 1 4 86 7 10239
2017 First official language - French 69 12 5 4 3 1 6 87 8 5528

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 25 9 3 2 0 2 85 6 10335
2019 First official language - French 58 23 9 4 2 0 3 83 7 5465
2018 First official language - English 55 26 10 4 3 0 1 83 7 9466
2018 First official language - French 57 22 11 4 3 0 3 81 7 5109
2017 First official language - English 57 26 8 4 3 0 2 85 6 10230
2017 First official language - French 56 23 10 4 2 0 4 83 7 5526

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 19 9 5 5 0 1 80 10 10316
2019 First official language - French 64 16 8 5 4 0 3 82 9 5458
2018 First official language - English 55 21 11 6 6 0 1 77 12 9449
2018 First official language - French 60 17 10 5 4 0 3 80 10 5087
2017 First official language - English 61 19 9 5 4 1 2 82 9 10233
2017 First official language - French 63 16 8 5 4 0 5 83 9 5522

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 9 4 2 1 0 30 91 4 10292
2019 First official language - French 57 10 5 2 1 0 24 89 4 5450
2018 First official language - English 50 10 5 2 1 0 33 89 4 9392
2018 First official language - French 53 9 6 2 1 0 29 87 5 5084
2017 First official language - English 53 10 4 2 1 0 31 90 4 10222
2017 First official language - French 54 9 5 2 1 0 28 88 4 5524

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 18 8 4 3 0 6 84 7 10348
2019 First official language - French 68 14 7 2 2 0 6 88 4 5463
2018 First official language - English 56 20 10 4 3 1 7 82 7 9426
2018 First official language - French 63 16 8 3 1 1 8 86 5 5094
2017 First official language - English 59 19 8 4 2 1 8 84 7 10175
2017 First official language - French 64 15 7 3 1 1 10 88 4 5503

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 16 8 4 6 1 3 81 10 10374
2019 First official language - French 66 13 7 5 4 0 4 84 9 5484
2018 First official language - English 57 17 9 5 7 0 4 78 13 9473
2018 First official language - French 62 14 8 5 5 0 6 80 11 5106
2017 First official language - English 54 18 9 7 8 1 4 75 15 10242
2017 First official language - French 58 15 9 5 5 1 7 79 11 5532

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 29 13 5 3 0 2 78 8 10340
2019 First official language - French 50 26 14 5 3 0 3 78 8 5483
2018 First official language - English 43 30 15 5 3 0 3 75 9 9455
2018 First official language - French 43 27 17 6 3 0 3 73 9 5102
2017 First official language - English 44 31 13 5 3 1 3 79 8 10219
2017 First official language - French 45 28 15 5 3 0 4 76 8 5526

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 33 33 13 6 0 0 48 19 10411
2019 First official language - French 16 32 36 12 4 0 0 48 16 5502
2018 First official language - English 13 31 35 14 6 0 0 45 20 9497
2018 First official language - French 13 29 40 14 4 0 0 43 18 5130
2017 First official language - English 12 30 37 13 7 0 0 43 21 10259
2017 First official language - French 11 28 40 14 5 0 0 40 20 5533

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 21 37 19 8 0 0 27 36 10336
2019 First official language - French 8 19 37 24 11 0 0 35 27 5458
2018 First official language - English 14 22 39 18 7 0 0 26 36 9384
2018 First official language - French 8 20 39 23 10 0 0 33 27 5080
2017 First official language - English 12 22 39 19 8 0 0 27 34 10227
2017 First official language - French 6 20 39 22 12 0 1 34 27 5523

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 13 8 5 2 0 74 13 10385
2019 First official language - French 33 43 15 6 2 2 0 77 8 5466
2018 First official language - English 32 39 14 8 5 2 0 73 13 9474
2018 First official language - French 30 44 16 6 2 2 0 76 8 5115
2017 First official language - English 30 39 13 9 6 3 0 72 15 10255
2017 First official language - French 24 44 18 7 3 4 0 71 11 5530

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 33 16 14 10 1 0 59 25 10397
2019 First official language - French 23 41 18 12 6 1 0 64 18 5497
2018 First official language - English 24 34 16 14 10 2 0 59 24 9472
2018 First official language - French 22 41 19 11 6 1 0 64 17 5129
2017 First official language - English 19 36 16 16 11 2 0 57 27 10249
2017 First official language - French 16 44 20 12 6 1 0 61 19 5535
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 10408
2019 First official language - French 19 81 5493
2017 First official language - English 24 76 10251
2017 First official language - French 18 82 5527
2014 First official language - English 22 78 9612
2014 First official language - French 15 85 5565

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 83 17 2440
2019 First official language - French 86 14 1072
2017 First official language - English 80 20 2473
2017 First official language - French 81 19 1012
2014 First official language - English 77 23 2152
2014 First official language - French 77 23 824

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 32 6 11 4 1 0 79 15 1981
2019 First official language - French 51 34 6 7 3 0 0 84 10 902
2017 First official language - English 43 35 6 10 5 1 0 79 14 1981
2017 First official language - French 48 36 6 7 2 0 0 85 9 823
2014 First official language - English 46 32 6 10 6 0 0 78 16 1655
2014 First official language - French 42 41 7 7 2 0 0 84 9 635
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 30 22 12 14 2 1 19 81 10361
2019 First official language - French 20 28 24 14 13 1 1 20 80 5469
2018 First official language - English 24 24 21 13 15 2 1 25 75 9494
2018 First official language - French 24 23 22 15 14 1 1 24 76 5136
2017 First official language - English 28 23 19 12 14 3 1 30 70 10261
2017 First official language - French 28 21 20 13 14 2 1 29 71 5537

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 63 37 8264
2019 First official language - French 68 32 4306

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 8110
2019 First official language - French 31 69 4255
2018 First official language - English 30 70 6903
2018 First official language - French 25 75 3791

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 21 17 18 26 2 7 33 48 8105
2019 First official language - French 8 20 19 18 23 1 10 31 47 4256
2018 First official language - English 10 20 16 18 28 1 5 33 50 6926
2018 First official language - French 8 20 18 19 24 1 9 32 48 3795
2017 First official language - English 11 22 14 16 27 2 7 36 48 6945
2017 First official language - French 8 19 16 18 26 2 12 31 50 3795

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 13 14 19 41 2 7 18 66 8110
2019 First official language - French 4 12 15 22 38 1 8 18 65 4250
2018 First official language - English 4 11 12 19 48 2 5 15 71 6930
2018 First official language - French 3 9 15 22 44 1 6 13 71 3800
2017 First official language - English 3 9 11 16 53 2 7 13 75 6941
2017 First official language - French 3 7 11 18 51 2 9 11 77 3800

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 19 16 10 13 1 6 58 25 10251
2019 First official language - French 31 17 18 12 14 1 7 52 28 5425
2018 First official language - English 36 17 15 10 13 1 7 58 25 9493
2018 First official language - French 31 15 18 13 13 1 9 52 29 5119
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