2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 41 2 5 2 0 0 91 7 203
2019 CR-04 48 41 2 6 4 0 0 88 10 101
2019 CR-05 52 41 2 5 0 0 0 93 5 81
2017 CR 40 43 6 8 3 0 0 83 11 489
2017 CR-03 44 52 0 4 0 0 0 96 4 27
2017 CR-04 42 43 6 7 2 0 0 85 9 281
2017 CR-05 38 41 6 11 4 1 0 80 15 173
2014 CR 36 45 4 9 4 0 0 82 14 630
2014 CR-03 42 43 2 13 0 0 0 84 13 44
2014 CR-04 37 47 5 8 4 0 0 84 11 366
2014 CR-05 35 43 4 12 7 0 0 78 18 215
2011 CR 45 42 4 7 2 0 0 87 9 829
2011 CR-03 51 43 4 1 0 0 0 94 1 67
2011 CR-04 47 41 3 7 2 0 0 89 8 501
2011 CR-05 39 43 5 10 3 0 0 82 13 256
2008 CR 49 41 4 5 2 0 0 90 6 910
2008 CR-03 45 44 3 5 3 0 0 89 8 66
2008 CR-04 49 40 4 5 2 0 0 89 7 620
2008 CR-05 47 45 3 4 0 0 0 93 4 210

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 66 20 7 3 2 1 2 88 5 200
2019 CR-04 63 22 8 1 3 1 2 88 4 100
2019 CR-05 66 19 6 5 1 0 3 87 6 80
2017 CR 68 19 6 4 2 0 1 88 6 490
2017 CR-03 74 19 4 4 0 0 0 93 4 27
2017 CR-04 69 17 7 3 2 0 2 88 5 282
2017 CR-05 66 21 5 4 3 0 1 88 7 173
2014 CR 69 18 5 5 2 0 2 89 6 628
2014 CR-03 70 26 0 2 0 0 2 98 2 44
2014 CR-04 71 17 5 4 1 0 2 89 6 365
2014 CR-05 66 19 5 6 2 0 1 86 9 214
2011 CR 75 16 4 3 2 0 1 92 4 824
2011 CR-03 71 24 3 0 0 0 2 97 0 66
2011 CR-04 76 14 4 3 1 0 1 91 4 498
2011 CR-05 73 16 3 3 3 1 1 91 6 255
2008 CR 75 15 5 4 1 0 1 90 5 911
2008 CR-03 76 15 6 2 2 0 0 91 3 66
2008 CR-04 74 14 5 4 1 0 1 89 5 621
2008 CR-05 73 18 3 4 0 0 1 93 4 210

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 54 31 2 10 3 0 0 85 13 201
2019 CR-04 56 27 1 13 3 0 0 83 16 100
2019 CR-05 51 34 4 8 4 0 0 85 11 80
2017 CR 43 34 8 9 7 0 0 77 15 490
2017 CR-03 41 30 7 18 4 0 0 71 22 27
2017 CR-04 44 35 10 5 6 0 0 79 11 282
2017 CR-05 42 33 5 11 8 0 0 76 19 173
2014 CR 42 35 7 11 5 0 0 77 16 628
2014 CR-03 43 37 11 2 7 0 0 79 9 43
2014 CR-04 43 37 7 9 5 0 0 79 14 365
2014 CR-05 40 32 7 15 6 0 0 72 22 215
2011 CR 47 34 6 7 4 0 0 82 12 827
2011 CR-03 52 32 8 6 3 0 0 83 9 66
2011 CR-04 50 33 5 7 4 0 0 83 11 500
2011 CR-05 42 38 8 8 4 0 0 80 13 256

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 35 7 9 5 0 0 79 14 203
2019 CR-04 48 27 9 9 8 0 0 74 17 101
2019 CR-05 36 46 6 10 2 0 0 81 12 81
2018 CR 35 43 10 8 1 1 1 80 10 167
2018 CR-03 35 41 6 12 0 6 0 81 13 17
2018 CR-04 39 40 11 7 2 0 1 80 9 90
2018 CR-05 29 49 10 10 0 0 2 79 10 59
2017 CR 30 38 12 14 6 0 0 68 20 490
2017 CR-03 29 52 7 11 0 0 0 81 11 27
2017 CR-04 31 36 11 15 6 0 0 68 21 282
2017 CR-05 29 39 13 11 7 1 0 68 19 173
2014 CR 23 38 12 17 9 0 0 61 27 630
2014 CR-03 33 38 7 18 4 0 0 71 22 44
2014 CR-04 23 35 13 17 10 0 0 59 28 366
2014 CR-05 22 41 12 17 9 0 0 62 26 215
2011 CR 27 40 11 13 8 0 1 67 22 830
2011 CR-03 31 37 12 15 3 0 1 70 18 67
2011 CR-04 28 38 9 14 9 0 1 67 23 502
2011 CR-05 24 44 13 11 7 0 0 68 18 256
2008 CR 29 36 13 13 7 0 1 67 20 911
2008 CR-03 27 30 20 9 6 2 6 62 16 66
2008 CR-04 29 36 12 14 8 0 1 66 22 622
2008 CR-05 30 38 16 13 3 0 0 68 16 210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 55 31 8 4 2 0 0 86 6 202
2019 CR-04 50 35 8 4 3 0 0 85 7 101
2019 CR-05 60 28 6 5 1 0 0 88 6 80
2017 CR 44 34 11 8 3 0 0 78 10 486
2017 CR-03 40 52 0 4 4 0 0 93 7 27
2017 CR-04 43 36 10 8 2 0 0 79 10 279
2017 CR-05 47 29 12 8 4 0 1 76 12 172
2014 CR 36 38 12 9 4 0 0 75 13 630
2014 CR-03 44 36 7 7 4 2 0 82 11 44
2014 CR-04 37 39 11 10 3 0 0 76 12 366
2014 CR-05 34 37 15 8 6 0 0 71 14 215

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 23 9 7 2 0 0 81 9 202
2019 CR-04 55 28 9 6 1 1 0 84 7 100
2019 CR-05 59 20 9 7 5 0 0 79 12 81
2018 CR 52 32 7 5 3 1 1 85 8 168
2018 CR-03 59 24 12 0 6 0 0 82 6 17
2018 CR-04 49 32 5 8 3 1 1 83 11 91
2018 CR-05 56 32 7 2 2 2 0 90 3 59
2017 CR 45 30 12 7 6 0 0 75 13 488
2017 CR-03 48 30 7 7 4 4 0 81 12 27
2017 CR-04 47 29 11 7 5 0 0 77 12 280
2017 CR-05 41 32 13 6 8 0 1 73 14 173
2014 CR 33 34 14 8 9 0 1 68 18 630
2014 CR-03 36 37 13 4 4 4 0 77 9 44
2014 CR-04 36 33 14 8 8 0 1 69 16 366
2014 CR-05 29 35 13 10 12 0 1 65 22 215
2011 CR 42 32 10 7 7 0 1 75 15 828
2011 CR-03 42 37 7 7 6 0 0 79 13 67
2011 CR-04 46 29 10 7 6 0 1 76 14 500
2011 CR-05 34 37 11 7 10 0 0 72 18 256

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 29 16 7 6 0 0 71 13 203
2019 CR-04 37 30 19 9 6 0 0 66 15 101
2019 CR-05 47 30 12 6 5 0 0 77 11 81
2018 CR 38 37 11 7 7 0 0 75 14 167
2018 CR-03 53 29 6 6 6 0 0 82 12 17
2018 CR-04 38 33 11 11 7 0 0 71 18 90
2018 CR-05 34 44 12 2 8 0 0 78 10 59
2017 CR 31 40 14 8 5 0 0 72 14 490
2017 CR-03 30 37 11 19 3 0 0 67 22 27
2017 CR-04 29 41 15 8 7 0 0 70 15 282
2017 CR-05 37 40 13 8 3 0 0 77 10 173
2014 CR 25 43 12 12 8 0 0 68 20 628
2014 CR-03 33 47 7 11 2 0 0 80 13 44
2014 CR-04 25 44 11 11 9 0 0 69 20 366
2014 CR-05 24 42 14 13 6 0 0 66 20 213
2011 CR 33 39 13 8 7 0 0 72 15 826
2011 CR-03 42 39 16 3 0 0 0 81 3 67
2011 CR-04 34 37 12 8 9 0 0 71 17 498
2011 CR-05 29 44 12 9 6 0 0 73 15 256
2008 CR 31 41 13 8 7 0 0 72 14 905
2008 CR-03 26 52 11 6 6 0 0 77 12 66
2008 CR-04 32 39 13 8 8 0 0 71 15 621
2008 CR-05 31 42 15 7 3 0 0 74 11 204

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 34 15 9 5 0 0 71 14 202
2019 CR-04 38 37 13 9 3 1 0 75 12 101
2019 CR-05 35 34 14 11 6 0 0 69 18 80
2018 CR 38 32 11 8 10 1 0 70 18 167
2018 CR-03 31 44 6 0 13 6 0 80 13 16
2018 CR-04 37 31 10 12 10 0 0 68 22 91
2018 CR-05 42 31 14 5 8 0 0 73 14 59
2017 CR 28 33 17 11 10 1 0 62 21 489
2017 CR-03 22 30 30 15 4 0 0 52 19 27
2017 CR-04 29 34 16 10 9 1 0 64 20 282
2017 CR-05 27 33 15 12 12 0 0 61 24 172
2014 CR 22 32 18 15 13 0 0 54 28 629
2014 CR-03 24 29 27 13 7 0 0 53 20 44
2014 CR-04 25 31 17 15 12 0 0 56 27 366
2014 CR-05 18 34 17 16 15 0 0 52 31 214
2011 CR 25 35 13 13 13 0 0 60 27 830
2011 CR-03 28 37 12 15 7 0 0 66 22 67
2011 CR-04 28 35 12 12 13 1 0 63 25 502
2011 CR-05 18 35 15 15 16 0 0 53 32 256

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 37 8 7 0 0 0 84 7 202
2019 CR-04 42 40 12 6 0 0 0 82 6 100
2019 CR-05 52 32 5 10 1 0 0 84 11 81
2018 CR 46 37 11 4 2 0 0 83 6 167
2018 CR-03 47 41 0 12 0 0 0 88 12 17
2018 CR-04 47 32 14 5 1 0 0 79 7 91
2018 CR-05 43 43 10 0 3 0 0 86 3 58
2017 CR 40 36 11 8 6 0 0 75 13 488
2017 CR-03 40 45 11 4 0 0 0 85 4 27
2017 CR-04 39 37 10 6 7 0 0 77 13 280
2017 CR-05 41 33 11 10 5 0 0 74 14 173

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 53 33 8 4 2 0 0 86 6 202
2019 CR-04 47 34 12 5 3 0 0 80 8 101
2019 CR-05 58 31 5 4 3 0 0 89 6 80
2018 CR 51 33 10 4 2 1 0 84 6 168
2018 CR-03 53 35 6 6 0 0 0 88 6 17
2018 CR-04 54 29 11 4 1 1 0 83 6 91
2018 CR-05 46 39 8 3 3 0 0 85 7 59
2017 CR 42 42 8 3 4 1 0 85 8 490
2017 CR-03 48 45 7 0 0 0 0 93 0 27
2017 CR-04 40 42 7 3 5 2 0 84 9 282
2017 CR-05 45 41 7 4 3 1 0 86 6 173
2014 CR 36 42 12 6 3 1 0 78 9 628
2014 CR-03 57 29 9 0 2 2 0 89 2 44
2014 CR-04 37 42 11 6 2 1 0 80 9 365
2014 CR-05 29 44 15 8 3 0 0 74 11 214
2011 CR 44 36 10 5 3 2 0 82 9 829
2011 CR-03 53 30 14 2 0 2 0 85 2 66
2011 CR-04 45 35 8 5 4 2 0 82 9 502
2011 CR-05 42 38 11 6 3 1 0 80 9 256
2008 CR 44 38 11 5 3 0 0 82 7 909
2008 CR-03 45 35 12 2 5 2 0 82 6 66
2008 CR-04 44 37 10 5 3 0 0 82 8 621
2008 CR-05 41 41 13 4 0 0 0 83 5 208

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 34 14 8 5 0 0 73 13 203
2019 CR-04 38 34 17 7 5 0 0 71 12 101
2019 CR-05 40 37 11 7 5 0 0 77 12 81
2018 CR 34 43 8 9 5 1 0 77 14 167
2018 CR-03 29 47 0 6 12 6 0 81 19 17
2018 CR-04 33 43 9 12 3 0 0 76 15 91
2018 CR-05 36 43 10 3 7 0 0 79 10 58
2017 CR 32 32 15 9 12 0 0 64 21 488
2017 CR-03 33 37 15 15 0 0 0 70 15 27
2017 CR-04 31 33 15 7 13 1 0 65 20 281
2017 CR-05 33 30 15 10 13 0 0 62 23 172

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 59 19 14 4 3 0 0 78 8 202
2019 CR-04 55 19 18 5 3 0 0 74 8 101
2019 CR-05 61 21 9 4 5 0 0 83 9 80
2018 CR 52 31 11 3 2 0 0 83 5 166
2018 CR-03 65 24 6 6 0 0 0 88 6 17
2018 CR-04 46 34 14 3 2 0 0 80 6 90
2018 CR-05 57 29 9 2 3 0 0 86 5 58
2017 CR 51 31 13 3 2 0 0 82 5 488
2017 CR-03 52 34 15 0 0 0 0 85 0 27
2017 CR-04 46 35 12 4 3 0 0 81 7 280
2017 CR-05 59 27 11 2 1 0 0 86 3 173
2014 CR 60 30 7 2 1 0 0 90 3 629
2014 CR-03 67 29 4 0 0 0 0 96 0 44
2014 CR-04 61 29 6 3 1 0 0 90 4 366
2014 CR-05 56 31 10 1 1 0 0 88 2 214
2011 CR 59 28 8 3 3 0 0 87 5 827
2011 CR-03 60 33 6 1 0 0 0 93 1 67
2011 CR-04 59 25 8 3 4 0 0 85 7 501
2011 CR-05 58 32 8 1 1 0 0 90 2 254

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 34 17 7 6 2 0 70 13 200
2019 CR-03 50 29 7 7 7 0 0 79 14 14
2019 CR-04 32 33 17 10 5 3 0 67 15 100
2019 CR-05 38 36 16 4 6 0 0 74 10 80
2018 CR 30 38 15 8 8 1 0 69 16 164
2018 CR-03 38 25 13 6 13 6 0 67 20 16
2018 CR-04 28 38 11 12 9 1 0 67 22 89
2018 CR-05 31 41 21 2 5 0 0 72 7 58
2017 CR 28 38 14 10 8 1 1 68 18 488
2017 CR-03 18 45 7 22 7 0 0 63 30 27
2017 CR-04 28 38 15 9 8 1 1 67 17 280
2017 CR-05 31 38 11 10 9 1 1 70 19 173
2014 CR 20 38 17 12 13 0 0 58 25 630
2014 CR-03 25 37 18 11 9 0 0 62 20 44
2014 CR-04 22 37 17 12 12 0 0 59 24 366
2014 CR-05 15 42 18 12 13 0 0 57 25 215
2011 CR 29 40 11 10 8 1 1 70 19 827
2011 CR-03 30 42 15 9 1 1 1 74 11 67
2011 CR-04 32 37 11 10 8 1 1 70 18 499
2011 CR-05 25 43 9 11 11 0 1 69 22 256

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 29 17 6 6 0 0 71 12 202
2019 CR-04 43 26 15 10 5 1 1 70 15 101
2019 CR-05 39 35 19 3 5 0 0 74 8 80
2018 CR 34 38 12 11 5 0 0 72 16 166
2018 CR-03 24 41 12 12 12 0 0 65 24 17
2018 CR-04 31 40 10 15 3 0 0 72 18 89
2018 CR-05 41 32 15 7 5 0 0 73 12 59
2017 CR 31 35 16 10 7 1 1 67 17 489
2017 CR-03 22 45 11 19 4 0 0 66 22 27
2017 CR-04 31 35 17 10 6 1 1 66 17 281
2017 CR-05 33 34 15 9 7 1 1 68 17 173
2014 CR 27 35 18 9 10 0 1 62 19 630
2014 CR-03 31 34 25 7 4 0 0 64 11 44
2014 CR-04 29 36 16 8 10 0 1 66 18 366
2014 CR-05 23 34 20 11 12 0 0 57 23 215

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 37 11 6 4 1 1 80 9 197
2019 CR-04 39 40 11 4 4 1 1 80 8 98
2019 CR-05 46 34 9 9 3 0 0 80 11 79
2018 CR 40 37 13 5 4 1 0 77 10 168
2018 CR-03 41 35 0 6 12 6 0 81 19 17
2018 CR-04 36 36 18 8 2 0 0 73 10 91
2018 CR-05 46 37 10 2 5 0 0 83 7 59
2017 CR 35 36 16 7 5 0 0 72 13 488
2017 CR-03 33 41 22 0 4 0 0 74 4 27
2017 CR-04 35 36 17 8 4 1 0 71 12 281
2017 CR-05 36 37 12 9 6 0 0 73 15 172
2014 CR 30 37 15 10 8 0 0 67 18 627
2014 CR-03 40 37 14 2 5 0 2 79 7 43
2014 CR-04 31 36 16 8 8 0 0 68 16 365
2014 CR-05 26 37 14 13 10 0 0 63 23 214
2011 CR 38 38 12 5 5 1 0 77 11 827
2011 CR-03 35 41 12 6 3 2 2 78 9 66
2011 CR-04 42 35 12 4 5 1 0 79 9 500
2011 CR-05 30 45 11 8 7 0 0 75 14 256

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 32 11 4 5 0 0 79 10 203
2019 CR-04 44 32 13 5 6 1 0 76 11 101
2019 CR-05 49 33 9 4 5 0 0 83 9 81
2018 CR 46 34 11 6 4 0 0 80 10 167
2018 CR-03 65 24 6 0 6 0 0 88 6 17
2018 CR-04 42 34 12 9 3 0 0 76 12 91
2018 CR-05 45 38 10 3 3 0 0 83 7 58
2017 CR 38 36 15 6 4 0 0 74 11 487
2017 CR-03 41 37 19 4 0 0 0 78 4 27
2017 CR-04 37 34 16 7 5 0 0 71 13 279
2017 CR-05 39 39 13 5 3 1 0 78 8 173
2014 CR 37 38 12 6 6 0 0 76 13 629
2014 CR-03 54 36 9 0 0 0 0 91 0 43
2014 CR-04 38 39 10 5 7 1 0 78 12 366
2014 CR-05 32 37 15 9 7 0 0 69 16 215
2011 CR 37 40 10 7 5 0 0 77 13 827
2011 CR-03 45 42 10 3 0 0 0 87 3 67
2011 CR-04 38 37 11 7 6 0 0 75 14 499
2011 CR-05 34 45 9 9 4 0 0 79 13 256
2008 CR 37 42 8 9 4 0 0 79 13 910
2008 CR-03 33 44 14 8 0 0 2 78 8 66
2008 CR-04 37 41 7 9 6 0 0 78 15 622
2008 CR-05 37 45 10 8 1 0 0 81 9 208

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 58 27 10 2 2 0 1 86 5 203
2019 CR-04 59 30 7 1 1 1 1 91 2 101
2019 CR-05 52 23 15 4 5 0 1 76 9 81
2018 CR 56 25 12 2 3 0 2 83 5 169
2018 CR-03 71 24 6 0 0 0 0 94 0 17
2018 CR-04 62 22 10 2 1 0 3 86 3 91
2018 CR-05 45 28 18 2 7 0 0 73 8 60
2017 CR 47 36 10 4 2 1 0 84 6 487
2017 CR-03 44 45 7 4 0 0 0 89 4 27
2017 CR-04 51 34 10 3 2 1 0 85 5 281
2017 CR-05 44 37 11 5 2 1 0 81 7 173
2014 CR 43 32 15 4 4 0 1 76 9 630
2014 CR-03 53 33 11 0 2 0 0 87 2 44
2014 CR-04 44 34 16 3 2 0 1 78 6 366
2014 CR-05 38 31 14 7 8 0 1 70 16 215
2011 CR 48 30 14 4 4 0 1 78 8 828
2011 CR-03 59 20 18 2 2 0 0 79 3 66
2011 CR-04 50 29 12 4 4 0 0 80 7 500
2011 CR-05 41 33 15 4 6 0 1 75 10 257
2008 CR 36 33 20 7 4 0 1 69 10 911
2008 CR-03 58 23 14 0 6 0 0 80 6 66
2008 CR-04 35 35 19 6 3 1 1 71 9 621
2008 CR-05 31 30 24 9 6 0 1 61 15 210

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 15 30 26 20 2 1 47 22 203
2019 CR-04 6 14 23 25 28 4 1 55 21 101
2019 CR-05 5 19 36 28 11 0 1 40 24 81
2018 CR 5 14 33 28 16 2 3 46 20 169
2018 CR-03 6 24 35 29 0 6 0 31 31 17
2018 CR-04 5 12 30 31 18 2 2 51 18 91
2018 CR-05 5 13 35 23 18 0 5 44 19 60
2017 CR 11 17 30 22 13 1 5 38 30 484
2017 CR-03 8 12 27 23 23 4 4 50 21 26
2017 CR-04 12 14 30 24 12 1 7 40 27 278
2017 CR-05 10 23 30 19 13 1 4 34 35 172
2014 CR 10 24 35 18 8 1 3 27 36 629
2014 CR-03 7 27 37 16 9 2 2 26 35 44
2014 CR-04 9 24 33 20 8 2 4 30 35 365
2014 CR-05 13 24 37 16 8 0 1 24 38 215
2011 CR 11 20 32 21 10 1 5 33 33 825
2011 CR-03 1 21 31 24 16 0 6 43 24 67
2011 CR-04 10 19 31 22 11 2 5 35 32 498
2011 CR-05 16 21 35 18 6 0 4 25 38 255
2008 CR 10 25 33 20 8 1 2 29 36 909
2008 CR-03 6 15 28 29 18 2 2 49 22 65
2008 CR-04 11 25 33 20 8 1 2 29 37 621
2008 CR-05 10 27 38 17 6 0 2 24 37 209

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 10 25 26 28 5 2 57 17 200
2019 CR-04 6 7 21 23 34 6 2 63 14 99
2019 CR-05 6 13 30 28 20 1 3 49 19 80
2018 CR 6 11 24 25 26 4 4 55 19 168
2018 CR-03 6 18 35 6 24 12 0 33 27 17
2018 CR-04 8 12 24 23 26 3 3 53 21 91
2018 CR-05 3 7 22 34 25 3 5 65 11 59
2017 CR 13 14 26 20 16 5 6 40 30 482
2017 CR-03 4 19 19 15 31 8 4 52 26 26
2017 CR-04 12 12 26 23 15 5 8 43 27 277
2017 CR-05 14 17 27 18 15 4 5 36 34 171
2014 CR 14 24 24 18 11 4 4 32 42 627
2014 CR-03 8 32 16 16 16 9 2 36 46 43
2014 CR-04 13 24 24 19 11 4 5 33 41 364
2014 CR-05 18 24 25 18 11 2 2 30 44 215
2011 CR 13 17 23 21 16 3 7 41 34 822
2011 CR-03 8 22 17 22 20 2 9 47 33 64
2011 CR-04 12 16 23 20 17 3 8 42 32 499
2011 CR-05 17 17 24 21 12 3 6 36 37 254
2008 CR 11 16 27 24 15 3 4 42 29 906
2008 CR-03 6 20 23 25 18 2 6 47 28 65
2008 CR-04 12 15 28 24 16 3 3 42 28 618
2008 CR-05 11 18 28 24 11 5 3 38 31 209

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 21 21 22 19 5 5 46 31 203
2019 CR-04 8 21 19 19 23 7 4 47 32 101
2019 CR-05 4 23 22 27 16 0 7 47 29 81
2018 CR 6 17 29 20 18 2 7 42 26 166
2018 CR-03 7 33 33 7 7 13 0 15 46 15
2018 CR-04 8 18 29 18 19 2 8 40 28 91
2018 CR-05 3 12 29 29 20 0 7 53 16 59
2017 CR 16 19 23 18 13 4 7 35 39 480
2017 CR-03 8 23 12 19 27 8 4 52 35 26
2017 CR-04 19 19 20 17 13 4 7 34 43 276
2017 CR-05 13 18 28 21 11 2 7 35 33 170
2014 CR 20 24 25 15 7 3 6 24 48 621
2014 CR-03 14 25 21 19 9 5 7 32 45 43
2014 CR-04 21 25 25 14 6 3 6 22 50 363
2014 CR-05 18 23 25 17 8 3 6 27 45 210
2011 CR 15 20 27 19 10 3 7 32 39 821
2011 CR-03 9 13 28 16 20 8 6 42 25 64
2011 CR-04 16 20 25 18 10 3 8 31 40 497
2011 CR-05 15 21 29 21 7 2 4 30 39 255
2008 CR 13 19 32 17 11 2 5 30 35 903
2008 CR-03 14 9 31 22 14 2 8 40 26 64
2008 CR-04 14 20 30 17 11 3 6 30 37 617
2008 CR-05 10 20 41 15 10 2 2 26 31 208

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 3 5 23 30 33 3 6 68 8 200
2019 CR-04 4 3 13 31 37 4 7 77 8 99
2019 CR-05 0 8 36 28 26 1 1 55 8 80
2018 CR 2 6 27 30 30 1 5 63 8 167
2018 CR-03 0 0 35 24 35 6 0 63 0 17
2018 CR-04 2 8 22 30 32 0 7 66 11 91
2018 CR-05 2 5 33 31 26 0 3 59 7 58
2017 CR 7 9 23 31 21 3 7 57 18 475
2017 CR-03 4 8 12 38 31 4 4 75 13 26
2017 CR-04 6 9 23 31 20 3 8 58 17 274
2017 CR-05 9 11 23 30 21 1 5 55 21 167
2014 CR 6 17 29 27 14 2 5 45 24 628
2014 CR-03 2 11 25 28 21 7 7 56 15 43
2014 CR-04 5 18 27 30 13 1 6 46 25 366
2014 CR-05 7 16 33 24 16 1 4 41 25 214
2011 CR 5 11 28 29 19 1 7 52 18 822
2011 CR-03 2 8 25 22 30 2 13 60 11 64
2011 CR-04 5 12 26 30 19 2 6 54 18 498
2011 CR-05 8 11 31 28 15 0 6 46 20 255
2008 CR 6 12 29 31 16 1 4 50 19 902
2008 CR-03 6 8 20 34 23 2 8 63 15 65
2008 CR-04 6 11 29 31 17 1 4 50 18 615
2008 CR-05 6 16 32 32 12 1 1 45 23 208

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 10 9 19 22 33 1 4 59 21 201
2019 CR-04 10 8 15 18 43 3 3 65 19 100
2019 CR-05 11 13 25 23 24 0 5 49 25 80
2018 CR 8 14 24 27 21 2 4 51 23 168
2018 CR-03 0 18 24 47 6 6 0 56 19 17
2018 CR-04 9 12 27 19 25 3 4 48 23 91
2018 CR-05 8 17 19 34 20 0 2 55 26 59
2017 CR 15 17 19 21 17 3 7 43 36 482
2017 CR-03 8 19 12 31 23 4 4 58 29 26
2017 CR-04 14 17 19 20 18 3 9 43 35 277
2017 CR-05 18 17 21 23 14 3 5 40 37 171
2014 CR 21 22 26 15 9 2 5 25 47 626
2014 CR-03 17 29 13 22 9 2 7 34 51 44
2014 CR-04 20 22 28 13 9 2 6 24 45 363
2014 CR-05 24 22 24 17 8 0 4 26 49 214
2011 CR 14 16 25 20 17 2 6 40 33 820
2011 CR-03 16 16 17 13 25 2 11 44 36 63
2011 CR-04 12 15 25 22 17 2 7 43 30 498
2011 CR-05 17 19 26 17 15 2 4 34 39 254
2008 CR 12 17 26 23 16 2 5 41 31 906
2008 CR-03 11 11 23 20 24 5 8 50 24 66
2008 CR-04 12 16 25 23 17 2 5 43 30 618
2008 CR-05 11 22 29 26 8 1 2 35 34 208

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 9 16 24 18 25 5 2 47 27 202
2019 CR-04 8 16 22 16 30 7 1 50 26 100
2019 CR-05 10 19 26 17 22 4 2 42 30 81
2018 CR 11 14 22 26 19 4 5 49 27 167
2018 CR-03 18 0 35 29 12 6 0 44 19 17
2018 CR-04 11 18 19 25 18 4 5 48 32 91
2018 CR-05 9 12 24 26 22 3 3 52 22 58
2017 CR 14 17 23 18 16 5 7 39 35 482
2017 CR-03 12 15 15 19 23 8 8 50 32 26
2017 CR-04 14 16 22 17 16 6 9 39 35 278
2017 CR-05 13 19 26 21 15 2 4 38 34 170
2014 CR 17 18 24 19 11 3 7 34 39 627
2014 CR-03 14 21 21 14 19 5 7 37 40 43
2014 CR-04 16 19 24 18 12 3 8 34 39 364
2014 CR-05 19 16 26 21 8 3 7 33 38 215
2011 CR 16 16 23 19 15 4 8 39 36 822
2011 CR-03 14 14 19 17 22 2 13 45 33 64
2011 CR-04 16 15 22 18 16 5 9 39 36 500
2011 CR-05 17 18 24 20 13 2 5 36 38 253
2008 CR 17 20 24 17 13 4 5 33 41 906
2008 CR-03 25 17 15 20 15 3 5 38 45 65
2008 CR-04 16 19 24 17 14 4 6 34 39 618
2008 CR-05 17 22 27 18 8 6 2 28 42 209

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 13 25 23 24 6 2 51 21 201
2019 CR-04 7 13 25 17 27 8 3 49 22 100
2019 CR-05 5 18 24 30 19 4 1 51 24 80
2018 CR 4 14 30 20 20 4 7 46 20 167
2018 CR-03 0 12 24 35 12 18 0 57 14 17
2018 CR-04 7 14 29 19 19 4 8 43 24 90
2018 CR-05 2 12 34 19 25 0 8 48 15 59
2017 CR 13 14 29 19 13 4 7 37 31 484
2017 CR-03 4 12 15 31 15 12 12 60 20 26
2017 CR-04 15 15 29 18 12 4 8 34 33 278
2017 CR-05 12 13 31 20 15 2 6 38 28 172
2014 CR 14 25 28 15 8 3 7 26 44 628
2014 CR-03 4 20 26 9 22 11 7 38 30 44
2014 CR-04 16 27 25 15 6 3 7 24 49 365
2014 CR-05 12 23 34 16 8 1 6 26 38 214

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 14 30 24 21 2 2 48 21 201
2019 CR-04 5 16 29 20 23 4 3 46 23 100
2019 CR-05 6 14 33 28 19 0 1 47 20 80
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 75 10 7 2 1 2 2 89 4 203
2019 CR-04 74 10 8 2 1 3 2 89 3 101
2019 CR-05 77 10 6 2 1 1 2 90 4 81
2017 CR 70 13 8 1 1 0 6 88 3 488
2017 CR-03 66 15 11 0 0 0 7 88 0 27
2017 CR-04 69 14 7 2 1 0 6 89 3 280
2017 CR-05 72 12 9 1 1 0 5 88 2 173
2014 CR 68 13 7 3 2 0 7 87 5 630
2014 CR-03 70 20 4 0 2 0 4 93 2 44
2014 CR-04 68 13 6 4 1 0 9 88 5 366
2014 CR-05 69 12 10 3 2 0 3 85 5 215
2011 CR 72 12 6 3 2 1 5 89 5 826
2011 CR-03 67 16 6 3 0 1 6 90 3 67
2011 CR-04 74 10 5 3 2 0 6 90 5 501
2011 CR-05 69 13 9 2 2 1 4 87 4 253
2008 CR 69 11 6 3 3 1 8 87 6 910
2008 CR-03 64 11 8 2 5 2 11 84 7 66
2008 CR-04 68 11 7 3 3 0 7 86 7 620
2008 CR-05 74 10 3 3 2 1 7 92 5 210

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 26 17 10 6 3 2 65 17 203
2019 CR-04 42 23 20 4 5 4 3 69 10 101
2019 CR-05 28 30 17 14 6 2 2 61 21 81
2018 CR 32 34 15 8 6 1 4 69 15 168
2018 CR-03 29 35 6 12 12 0 6 69 25 17
2018 CR-04 32 34 13 10 7 1 3 69 17 91
2018 CR-05 32 32 22 5 3 2 3 68 9 59
2017 CR 24 27 19 12 10 4 4 55 24 487
2017 CR-03 19 30 7 22 7 4 11 57 34 27
2017 CR-04 25 26 19 11 8 5 4 57 22 280
2017 CR-05 24 27 18 13 13 3 3 54 27 172
2014 CR 24 28 16 11 15 3 3 56 27 630
2014 CR-03 31 38 11 7 4 4 4 76 12 44
2014 CR-04 25 29 16 10 14 2 4 58 25 366
2014 CR-05 21 24 19 13 17 4 1 48 32 215

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 51 23 10 11 5 0 0 74 16 203
2019 CR-04 55 19 10 10 6 0 0 74 16 101
2019 CR-05 48 28 7 12 4 0 0 77 16 81
2018 CR 48 29 7 10 6 1 0 78 16 166
2018 CR-03 44 31 6 6 13 0 0 75 19 16
2018 CR-04 48 26 7 12 7 1 0 74 19 90
2018 CR-05 49 34 7 7 3 0 0 83 10 59
2017 CR 39 30 12 8 11 1 0 69 18 487
2017 CR-03 25 26 22 15 7 4 0 54 23 27
2017 CR-04 40 31 11 6 10 1 0 72 17 280
2017 CR-05 40 28 12 9 11 0 0 68 20 173
2014 CR 35 29 11 12 11 1 0 65 24 629
2014 CR-03 46 29 7 11 2 2 2 78 14 43
2014 CR-04 35 29 11 13 11 0 0 64 24 366
2014 CR-05 33 31 12 12 12 1 0 64 24 215

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 25 6 9 3 0 0 82 12 201
2019 CR-04 59 24 5 9 3 0 0 83 12 100
2019 CR-05 56 26 5 9 4 0 0 83 13 80
2018 CR 50 31 8 7 4 0 0 82 11 169
2018 CR-03 41 29 6 18 6 0 0 71 24 17
2018 CR-04 48 30 11 8 3 0 0 78 11 91
2018 CR-05 55 35 3 3 3 0 0 90 7 60
2017 CR 38 34 10 11 6 0 0 72 17 488
2017 CR-03 25 45 15 15 0 0 0 70 15 27
2017 CR-04 41 33 9 11 6 0 0 74 16 280
2017 CR-05 35 36 11 10 8 0 0 71 18 173
2014 CR 35 38 10 9 7 0 0 73 16 630
2014 CR-03 43 35 11 4 4 2 0 80 9 44
2014 CR-04 37 39 8 11 6 0 0 75 17 366
2014 CR-05 30 39 14 8 9 0 0 69 17 215

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 32 14 6 2 1 0 78 9 203
2019 CR-04 45 24 19 9 2 1 1 70 11 101
2019 CR-05 46 40 7 4 2 1 0 86 6 81
2018 CR 41 36 14 4 4 1 0 78 8 168
2018 CR-03 29 47 12 6 0 6 0 81 6 17
2018 CR-04 44 32 14 5 4 0 0 76 10 91
2018 CR-05 39 39 15 0 5 2 0 79 5 59
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 24 17 4 4 1 8 71 10 201
2019 CR-04 41 21 19 5 4 1 10 69 10 101
2019 CR-05 41 28 13 5 4 3 8 76 10 79

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 51 24 15 6 2 0 1 76 9 202
2019 CR-04 55 21 14 6 4 0 0 76 10 101
2019 CR-05 44 30 15 6 1 1 3 77 8 80
2018 CR 52 31 13 2 3 0 0 82 5 165
2018 CR-03 47 29 18 0 6 0 0 76 6 17
2018 CR-04 54 29 12 2 2 0 0 83 4 90
2018 CR-05 47 35 12 2 4 0 0 82 5 57
2017 CR 44 27 14 7 7 0 1 72 14 490
2017 CR-03 37 41 19 4 0 0 0 78 4 27
2017 CR-04 47 25 15 6 5 1 2 74 11 282
2017 CR-05 41 29 10 9 10 0 1 70 20 173
2014 CR 39 33 12 8 6 1 0 73 15 629
2014 CR-03 40 36 13 9 2 0 0 76 11 44
2014 CR-04 40 35 11 7 6 1 1 76 13 365
2014 CR-05 36 31 14 10 8 0 0 67 18 215
2011 CR 39 31 12 7 9 1 1 71 17 829
2011 CR-03 46 28 12 4 6 3 0 77 11 67
2011 CR-04 41 31 11 7 9 1 1 73 17 501
2011 CR-05 33 32 15 9 10 0 1 66 19 256
2008 CR 37 33 11 9 9 0 1 70 18 911
2008 CR-03 42 34 9 2 12 0 2 77 14 65
2008 CR-04 39 32 10 9 9 0 1 72 18 622
2008 CR-05 30 32 17 11 8 0 1 64 19 210

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 53 25 10 4 3 1 2 82 8 202
2019 CR-04 54 25 8 5 4 2 2 82 9 101
2019 CR-05 54 25 11 4 3 1 3 82 6 80
2018 CR 52 29 13 2 3 0 0 82 5 164
2018 CR-03 47 41 6 0 6 0 0 88 6 17
2018 CR-04 54 24 14 4 2 0 0 79 7 90
2018 CR-05 50 34 13 0 4 0 0 84 4 56
2017 CR 46 27 12 6 6 2 1 76 12 490
2017 CR-03 40 34 15 7 0 4 0 77 8 27
2017 CR-04 50 24 11 5 6 2 2 77 11 282
2017 CR-05 41 33 12 7 7 1 0 74 14 173
2014 CR 41 28 15 6 6 2 1 72 13 630
2014 CR-03 35 36 27 0 2 0 0 71 2 44
2014 CR-04 44 27 14 6 5 2 1 73 12 366
2014 CR-05 39 29 14 8 8 2 0 69 17 215
2011 CR 41 29 12 6 9 2 1 72 15 829
2011 CR-03 47 30 12 5 3 3 0 80 8 66
2011 CR-04 45 27 10 6 9 2 1 73 16 501
2011 CR-05 35 33 16 7 10 0 0 68 16 257
2008 CR 41 28 12 8 9 2 0 71 17 910
2008 CR-03 47 26 8 11 8 2 0 74 18 66
2008 CR-04 43 28 11 7 8 2 0 73 16 621
2008 CR-05 33 30 14 10 11 1 0 64 21 209

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 55 22 11 6 4 0 1 78 10 202
2019 CR-04 53 22 13 5 5 0 2 77 10 101
2019 CR-05 56 21 10 8 3 1 1 79 10 80
2018 CR 52 31 7 5 4 0 0 84 9 162
2018 CR-03 50 38 6 0 6 0 0 88 6 16
2018 CR-04 52 31 6 7 5 0 0 83 11 88
2018 CR-05 53 32 11 4 2 0 0 84 5 57
2017 CR 44 28 12 7 7 1 1 74 14 490
2017 CR-03 33 37 15 11 0 4 0 73 12 27
2017 CR-04 47 27 12 5 7 1 1 76 13 282
2017 CR-05 42 28 11 10 7 2 0 72 17 173
2014 CR 40 34 9 9 7 0 0 74 17 630
2014 CR-03 38 37 11 11 2 0 0 75 13 44
2014 CR-04 42 32 10 8 7 1 0 74 16 366
2014 CR-05 37 35 8 11 8 0 0 73 19 215
2011 CR 40 32 10 8 9 1 1 73 17 828
2011 CR-03 45 36 8 2 8 2 0 83 9 66
2011 CR-04 43 31 8 8 9 1 1 75 17 500
2011 CR-05 35 32 14 9 9 0 1 68 18 257
2008 CR 39 32 11 8 9 1 1 72 17 909
2008 CR-03 42 30 11 8 9 0 0 73 17 66
2008 CR-04 40 32 10 8 9 1 1 73 17 621
2008 CR-05 33 34 15 9 8 1 0 67 18 208

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 80 9 6 1 2 1 3 92 3 200
2019 CR-04 75 9 9 1 2 0 4 87 3 99
2019 CR-05 86 5 3 1 1 1 3 95 3 80
2017 CR 79 11 4 1 1 0 4 94 2 489
2017 CR-03 66 22 7 0 0 0 4 92 0 27
2017 CR-04 79 11 3 1 1 0 4 94 2 281
2017 CR-05 82 10 3 1 0 0 4 96 1 173
2014 CR 77 12 4 1 1 0 5 93 3 630
2014 CR-03 87 9 2 0 0 0 2 98 0 44
2014 CR-04 73 14 4 2 1 0 6 93 3 366
2014 CR-05 79 10 5 0 1 0 4 93 2 215
2011 CR 77 11 4 1 1 1 5 93 2 822
2011 CR-03 77 11 5 2 0 0 6 93 2 65
2011 CR-04 79 9 3 2 1 1 5 94 3 498
2011 CR-05 72 13 7 1 1 1 4 90 2 254
2008 CR 78 8 3 2 2 0 6 92 4 910
2008 CR-03 79 9 3 3 0 0 6 94 3 66
2008 CR-04 78 7 4 2 2 1 5 91 5 621
2008 CR-05 78 11 1 0 2 0 7 96 3 209

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 60 16 6 3 7 2 5 82 11 201
2019 CR-04 63 17 9 1 4 3 3 85 5 100
2019 CR-05 60 16 3 4 11 1 5 81 16 80
2017 CR 45 23 10 6 8 4 5 75 14 488
2017 CR-03 37 34 18 0 7 4 0 74 8 27
2017 CR-04 48 23 10 6 6 4 4 76 13 281
2017 CR-05 41 24 8 6 10 4 7 73 18 172
2014 CR 43 21 9 4 11 4 8 73 17 630
2014 CR-03 46 11 9 4 7 7 16 74 14 44
2014 CR-04 45 22 7 4 11 5 7 75 17 366
2014 CR-05 41 22 11 4 13 4 7 70 18 215
2011 CR 40 24 10 7 12 2 4 69 21 828
2011 CR-03 49 24 9 6 6 3 3 78 13 67
2011 CR-04 44 22 9 6 12 2 5 71 19 500
2011 CR-05 32 29 10 10 15 1 3 64 26 256

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 21 9 2 3 0 1 86 5 201
2019 CR-04 65 23 6 2 3 0 1 89 5 100
2019 CR-05 64 20 8 3 4 1 1 86 6 80
2018 CR 61 21 11 2 3 1 1 84 5 164
2018 CR-03 59 18 12 0 6 6 0 81 6 17
2018 CR-04 62 21 10 2 2 1 1 85 5 89
2018 CR-05 60 23 12 2 4 0 0 82 5 57
2017 CR 52 25 11 2 6 3 1 80 9 488
2017 CR-03 29 37 7 7 11 7 0 72 20 27
2017 CR-04 54 26 9 2 5 3 1 83 7 280
2017 CR-05 53 21 13 2 8 2 1 77 10 173

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 19 10 5 2 0 0 83 8 201
2019 CR-04 64 19 9 4 4 0 0 83 8 101
2019 CR-05 61 20 11 5 1 0 1 82 6 79
2018 CR 58 24 10 3 4 0 1 84 7 166
2018 CR-03 59 29 6 0 6 0 0 88 6 17
2018 CR-04 60 20 10 4 3 0 2 82 8 90
2018 CR-05 55 29 10 2 3 0 0 84 5 58
2017 CR 49 25 13 4 8 0 0 75 12 488
2017 CR-03 37 34 15 4 11 0 0 70 15 27
2017 CR-04 53 26 10 4 7 0 0 79 11 281
2017 CR-05 47 24 16 4 9 0 1 71 13 173
2014 CR 47 27 13 7 7 0 0 74 13 628
2014 CR-03 46 22 22 7 2 0 0 69 9 44
2014 CR-04 49 29 9 6 6 1 0 78 13 364
2014 CR-05 44 24 17 7 7 0 0 68 14 215
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 27 17 5 3 4 0 74 9 203
2019 CR-04 49 22 18 3 4 5 0 74 7 101
2019 CR-05 38 38 15 5 2 1 0 78 8 81
2018 CR 41 29 13 6 5 7 0 75 12 165
2018 CR-03 47 24 0 6 18 6 0 75 25 17
2018 CR-04 38 29 16 7 3 8 0 72 11 90
2018 CR-05 42 32 12 5 4 5 0 78 9 57
2017 CR 30 29 18 9 6 7 1 64 16 489
2017 CR-03 30 26 18 7 0 19 0 69 9 27
2017 CR-04 31 29 17 9 6 7 1 66 16 281
2017 CR-05 31 29 19 11 6 4 1 63 17 173
2014 CR 24 32 19 8 8 9 1 62 17 630
2014 CR-03 33 36 11 2 2 13 2 82 5 44
2014 CR-04 24 33 18 7 8 8 1 63 16 366
2014 CR-05 23 29 21 11 8 9 0 57 20 215
2011 CR 26 29 17 8 10 7 1 61 20 828
2011 CR-03 22 42 16 4 1 9 4 74 7 67
2011 CR-04 29 28 15 9 10 8 1 63 21 501
2011 CR-05 22 29 22 8 11 7 0 56 21 255

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 24 15 8 4 4 0 71 13 203
2019 CR-04 49 20 17 5 4 5 1 73 9 101
2019 CR-05 40 31 12 12 4 1 0 71 16 81
2018 CR 40 30 11 9 5 5 0 73 15 166
2018 CR-03 35 24 6 12 12 12 0 67 27 17
2018 CR-04 38 31 9 11 7 4 0 72 18 91
2018 CR-05 42 32 16 5 2 4 0 76 7 57
2017 CR 29 26 20 10 8 6 1 59 19 489
2017 CR-03 26 26 19 7 0 18 4 67 10 27
2017 CR-04 30 24 22 9 8 6 1 58 18 282
2017 CR-05 30 27 16 12 10 4 1 60 23 172
2014 CR 23 29 20 12 11 5 1 55 25 629
2014 CR-03 26 29 24 11 4 4 0 58 16 44
2014 CR-04 24 29 20 11 11 5 1 56 23 366
2014 CR-05 20 30 19 15 12 4 0 52 28 214
2011 CR 26 30 17 10 12 4 0 59 23 827
2011 CR-03 31 33 16 9 3 6 1 69 13 67
2011 CR-04 29 29 16 10 11 4 1 60 23 501
2011 CR-05 20 33 18 10 16 3 0 55 27 255
2008 CR 29 34 14 9 10 3 1 66 20 911
2008 CR-03 29 26 24 11 9 2 0 55 20 66
2008 CR-04 31 33 12 9 10 3 1 67 20 622
2008 CR-05 24 38 18 8 10 2 1 64 18 209

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 34 27 21 10 3 5 1 64 14 203
2019 CR-04 40 25 18 10 2 4 2 68 13 101
2019 CR-05 30 31 21 12 4 2 0 62 16 81
2018 CR 35 27 15 10 7 6 0 65 19 166
2018 CR-03 35 18 6 6 24 12 0 60 33 17
2018 CR-04 31 31 14 12 7 4 0 65 20 90
2018 CR-05 40 22 19 9 3 7 0 67 13 58
2017 CR 23 25 22 12 9 9 1 53 23 488
2017 CR-03 15 22 19 14 4 22 4 50 24 27
2017 CR-04 23 27 22 11 8 8 1 55 21 281
2017 CR-05 23 24 21 13 10 8 1 52 25 172
2014 CR 18 28 19 14 12 8 1 50 29 629
2014 CR-03 17 36 18 11 9 9 0 58 22 44
2014 CR-04 21 29 17 12 13 8 1 54 27 366
2014 CR-05 14 25 23 18 12 7 0 43 33 214
2011 CR 18 33 18 12 10 8 0 55 25 827
2011 CR-03 25 33 21 7 1 10 1 66 10 67
2011 CR-04 20 31 18 11 10 9 0 57 23 498
2011 CR-05 11 37 17 16 13 6 1 51 31 257
2008 CR 21 31 18 12 10 8 0 56 24 910
2008 CR-03 22 29 17 11 14 8 0 55 27 65
2008 CR-04 21 32 17 11 10 8 0 58 23 621
2008 CR-05 18 30 18 16 10 7 1 52 28 210

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 34 16 11 4 3 0 67 16 203
2019 CR-04 34 34 18 10 2 2 1 69 12 101
2019 CR-05 25 37 15 14 7 2 0 63 22 81
2018 CR 35 30 12 11 10 3 0 67 21 164
2018 CR-03 31 25 6 6 25 6 0 60 33 16
2018 CR-04 34 31 10 12 9 3 0 68 22 90
2018 CR-05 35 30 16 11 7 2 0 66 18 57
2017 CR 23 26 16 13 14 7 1 54 29 489
2017 CR-03 22 26 22 4 11 11 4 57 17 27
2017 CR-04 25 24 17 13 13 7 1 53 28 281
2017 CR-05 22 30 12 14 16 5 1 55 32 173
2014 CR 18 29 18 16 13 5 1 50 31 630
2014 CR-03 18 33 22 11 7 9 0 56 19 44
2014 CR-04 19 29 19 16 12 5 1 50 29 366
2014 CR-05 18 29 15 17 16 5 0 49 35 215
2011 CR 19 32 15 16 14 4 0 53 31 826
2011 CR-03 22 40 21 7 4 4 0 66 13 67
2011 CR-04 22 30 14 17 14 4 0 54 32 498
2011 CR-05 13 33 17 17 16 3 0 48 35 256
2008 CR 19 33 16 15 12 4 0 55 28 911
2008 CR-03 18 38 15 8 14 6 2 61 23 66
2008 CR-04 20 33 16 16 11 4 0 55 28 622
2008 CR-05 17 33 15 17 13 4 0 53 31 210

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 20 9 4 3 9 2 82 8 202
2019 CR-04 50 18 10 5 2 12 3 80 8 101
2019 CR-05 60 19 10 4 3 4 1 83 7 80
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 39 14 3 2 3 0 79 6 202
2019 CR-04 34 45 14 3 3 1 1 80 6 101
2019 CR-05 40 33 17 4 1 5 0 77 5 81
2018 CR 38 33 17 7 3 2 0 72 10 167
2018 CR-03 29 29 24 6 6 6 0 63 13 17
2018 CR-04 39 31 17 7 4 1 0 72 11 89
2018 CR-05 38 35 17 8 0 2 0 75 8 60
2017 CR 29 36 18 7 7 3 0 67 14 490
2017 CR-03 18 56 15 7 0 4 0 77 8 27
2017 CR-04 32 34 17 7 7 3 0 68 14 282
2017 CR-05 28 36 19 7 7 3 1 66 14 173
2014 CR 24 40 18 6 6 4 1 67 13 630
2014 CR-03 26 54 9 4 2 4 0 84 7 44
2014 CR-04 26 39 19 5 7 4 1 68 12 366
2014 CR-05 21 39 20 9 7 4 0 63 16 215
2011 CR 29 37 18 7 6 2 1 68 14 829
2011 CR-03 34 36 19 4 1 4 0 73 6 67
2011 CR-04 31 36 17 8 5 2 1 69 14 502
2011 CR-05 24 40 18 8 8 2 0 65 16 255

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 27 36 13 11 7 4 1 66 19 201
2019 CR-04 29 38 12 9 6 5 2 71 16 101
2019 CR-05 25 30 18 16 8 3 0 57 25 79

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 32 12 12 2 4 2 72 15 202
2019 CR-04 37 32 10 15 2 2 3 72 18 101
2019 CR-05 33 35 14 10 1 5 2 73 12 81
2018 CR 34 43 7 7 5 1 4 81 13 167
2018 CR-03 41 41 0 12 6 0 0 82 18 17
2018 CR-04 37 39 7 7 7 1 3 79 14 90
2018 CR-05 27 51 8 7 2 2 3 82 9 59
2017 CR 35 34 12 7 7 4 2 73 14 489
2017 CR-03 48 30 7 7 4 4 0 81 12 27
2017 CR-04 36 36 11 6 6 4 2 76 12 281
2017 CR-05 34 31 13 9 7 4 1 69 18 173
2014 CR 31 37 14 7 6 4 2 72 14 629
2014 CR-03 37 43 7 4 0 7 2 88 5 44
2014 CR-04 33 35 15 8 5 4 1 71 13 365
2014 CR-05 26 40 13 7 7 5 2 70 16 215
2011 CR 31 35 12 8 7 4 2 70 17 829
2011 CR-03 30 46 9 6 1 4 3 82 8 67
2011 CR-04 35 31 13 8 7 5 2 70 16 501
2011 CR-05 23 39 12 9 10 4 2 66 20 257
2008 CR 32 33 12 9 7 5 1 70 17 912
2008 CR-03 25 42 14 8 8 3 2 69 16 65
2008 CR-04 34 32 11 9 7 6 1 71 17 623
2008 CR-05 30 35 13 10 7 3 1 68 18 210

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 34 15 5 4 2 1 75 9 200
2019 CR-04 38 34 14 6 4 3 1 75 10 100
2019 CR-05 37 41 14 4 4 1 0 78 8 79
2018 CR 39 36 12 5 5 2 0 77 11 165
2018 CR-03 41 18 12 12 12 6 0 63 25 17
2018 CR-04 38 39 10 8 5 1 0 77 13 88
2018 CR-05 41 39 15 0 3 2 0 81 3 59

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 19 26 21 10 8 12 5 53 21 203
2019 CR-04 15 28 20 8 8 15 7 54 20 101
2019 CR-05 21 27 21 12 7 7 4 54 22 81
2018 CR 22 29 23 8 7 8 4 57 17 167
2018 CR-03 18 29 29 12 6 6 0 50 19 17
2018 CR-04 20 26 22 10 8 9 6 53 21 90
2018 CR-05 25 34 20 5 5 7 3 66 11 59
2017 CR 21 22 16 11 18 9 3 48 33 488
2017 CR-03 22 15 22 11 18 11 0 42 33 27
2017 CR-04 23 22 14 11 18 9 3 51 34 281
2017 CR-05 17 23 18 11 17 9 4 46 33 173
2014 CR 15 18 19 17 19 11 2 37 41 628
2014 CR-03 24 13 13 18 18 11 2 43 41 44
2014 CR-04 15 19 18 17 19 11 2 39 41 365
2014 CR-05 12 18 22 16 20 10 2 34 41 214
2011 CR 15 22 18 13 18 11 4 43 36 828
2011 CR-03 17 33 14 12 9 9 6 59 25 66
2011 CR-04 17 20 16 12 19 11 4 43 37 500
2011 CR-05 12 23 21 14 18 10 2 39 36 257

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 27 19 10 8 5 0 63 18 199
2019 CR-04 31 32 15 9 8 6 0 66 18 101
2019 CR-05 31 28 19 12 8 3 0 61 20 78
2018 CR 31 29 17 11 8 4 0 62 20 166
2018 CR-03 18 29 12 18 12 12 0 53 33 17
2018 CR-04 30 24 18 13 9 6 0 57 24 89
2018 CR-05 34 37 17 7 5 0 0 71 12 59
2017 CR 26 28 15 15 11 3 1 57 27 488
2017 CR-03 26 37 7 19 4 4 4 68 24 27
2017 CR-04 30 26 15 15 11 3 1 57 27 280
2017 CR-05 21 32 15 14 10 5 2 57 26 173
2014 CR 21 27 16 14 18 3 1 50 33 630
2014 CR-03 20 20 20 7 18 11 4 47 29 44
2014 CR-04 22 27 14 14 18 3 1 52 33 366
2014 CR-05 18 27 19 16 18 2 0 47 34 215
2011 CR 24 31 12 15 14 3 1 57 31 827
2011 CR-03 27 33 15 10 10 1 3 63 22 67
2011 CR-04 26 31 10 15 14 3 1 59 31 498
2011 CR-05 20 31 14 18 15 2 0 52 33 257
2008 CR 28 32 14 12 11 2 1 62 24 911
2008 CR-03 24 32 15 11 17 0 2 57 28 66
2008 CR-04 29 32 14 12 10 3 1 63 23 621
2008 CR-05 27 32 16 12 11 1 1 60 24 210

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 24 23 15 16 18 3 2 49 35 203
2019 CR-04 20 23 15 16 21 4 2 45 39 101
2019 CR-05 28 26 15 15 12 2 1 56 28 81
2018 CR 17 32 16 13 16 4 2 52 31 167
2018 CR-03 12 41 12 12 18 6 0 56 31 17
2018 CR-04 16 24 19 13 19 6 3 44 35 90
2018 CR-05 22 39 14 12 12 0 2 62 24 59
2017 CR 20 22 17 13 22 2 3 45 37 484
2017 CR-03 26 26 4 11 19 7 7 61 35 27
2017 CR-04 22 20 17 15 23 2 3 43 39 278
2017 CR-05 18 25 19 12 20 2 3 46 34 171
2014 CR 13 19 16 14 31 3 3 34 48 628
2014 CR-03 20 16 18 7 22 7 11 43 35 44
2014 CR-04 12 19 15 13 33 4 3 34 50 365
2014 CR-05 14 19 18 17 29 1 2 34 48 214
2011 CR 12 24 15 17 27 3 2 37 47 831
2011 CR-03 19 19 18 13 21 3 6 43 38 67
2011 CR-04 11 25 13 16 30 3 2 38 48 502
2011 CR-05 11 23 19 18 25 2 2 35 45 257
2008 CR 15 32 14 14 20 3 2 49 36 909
2008 CR-03 11 26 12 18 27 0 6 39 48 66
2008 CR-04 16 34 12 15 19 3 2 52 35 620
2008 CR-05 14 29 20 12 22 3 0 45 35 209

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 59 18 9 5 2 3 5 84 7 197
2019 CR-04 62 14 7 8 2 3 4 82 11 99
2019 CR-05 53 23 12 1 3 3 6 83 4 78

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 13 12 7 7 1 11 70 16 202
2019 CR-04 50 14 10 5 5 2 14 76 12 101
2019 CR-05 43 15 14 9 9 1 10 65 19 81

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 49 25 13 5 2 2 4 79 7 202
2019 CR-04 48 27 10 5 2 5 4 82 8 101
2019 CR-05 47 23 17 5 2 0 5 74 8 81

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 22 14 6 4 6 6 73 11 198
2019 CR-04 41 22 13 6 3 8 6 74 11 98
2019 CR-05 43 23 18 6 4 1 6 70 11 80

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 13 15 7 7 6 6 66 17 201
2019 CR-04 42 16 12 7 7 10 6 69 17 100
2019 CR-05 47 11 21 7 4 4 6 64 12 81

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 16 14 6 4 4 6 74 11 200
2019 CR-04 43 19 14 7 4 6 7 71 13 100
2019 CR-05 60 13 14 5 4 1 4 76 9 80

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 68 9 5 4 4 3 8 87 8 199
2019 CR-04 68 9 7 4 2 4 6 86 7 100
2019 CR-05 72 6 3 4 4 1 10 89 9 79

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 74 8 3 1 1 3 9 93 3 202
2019 CR-04 70 10 3 2 1 4 10 93 3 101
2019 CR-05 75 7 5 1 1 2 7 92 3 81

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 29 36 18 5 4 5 1 70 10 201
2019 CR-04 31 32 15 8 4 7 3 70 13 100
2019 CR-05 26 41 24 4 3 3 0 69 6 80
2018 CR 24 37 19 11 5 4 1 64 16 167
2018 CR-03 12 65 0 12 6 6 0 81 19 17
2018 CR-04 26 29 20 16 6 3 1 57 22 90
2018 CR-05 25 42 22 3 3 3 0 70 7 59
2017 CR 22 29 22 10 9 6 2 55 21 486
2017 CR-03 18 37 15 19 4 0 7 60 24 27
2017 CR-04 22 29 23 9 10 5 1 55 20 279
2017 CR-05 20 30 20 12 9 8 1 55 22 172

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 36 12 2 3 4 1 83 5 198
2019 CR-04 45 35 11 3 2 4 1 83 5 101
2019 CR-05 40 39 13 1 4 3 0 81 5 77
2018 CR 50 32 13 3 2 1 0 82 5 168
2018 CR-03 47 29 12 6 6 0 0 76 12 17
2018 CR-04 48 31 14 4 2 0 0 79 7 91
2018 CR-05 53 34 10 0 2 2 0 88 2 59
2017 CR 44 31 14 4 5 2 1 77 9 483
2017 CR-03 52 26 7 4 4 7 0 84 8 27
2017 CR-04 45 32 13 3 4 1 1 79 8 278
2017 CR-05 41 30 14 5 6 3 1 73 12 171
2014 CR 41 35 13 5 4 2 1 78 9 629
2014 CR-03 46 25 16 5 2 7 0 76 7 43
2014 CR-04 43 34 12 3 5 1 1 79 8 366
2014 CR-05 36 38 13 7 3 1 1 76 10 215
2011 CR 37 35 13 7 7 2 0 73 14 823
2011 CR-03 33 42 12 8 3 2 0 77 11 66
2011 CR-04 41 32 11 7 6 3 0 75 13 495
2011 CR-05 28 38 16 8 8 2 0 68 16 257

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 29 10 3 4 5 1 83 6 200
2019 CR-04 45 35 8 3 3 6 1 85 6 101
2019 CR-05 56 21 12 3 5 4 0 80 8 78
2018 CR 49 27 16 2 4 3 0 78 6 167
2018 CR-03 41 29 6 6 6 12 0 80 13 17
2018 CR-04 51 20 21 2 4 1 0 72 7 90
2018 CR-05 46 37 12 0 2 3 0 86 2 59
2017 CR 41 27 17 4 4 5 2 73 9 486
2017 CR-03 33 34 19 4 0 7 4 75 4 27
2017 CR-04 44 23 18 4 5 4 2 71 10 279
2017 CR-05 40 33 14 3 4 5 1 77 7 172
2014 CR 43 30 14 3 4 4 1 78 8 629
2014 CR-03 51 27 4 7 2 9 0 85 10 44
2014 CR-04 44 30 15 2 5 4 1 77 7 366
2014 CR-05 42 31 15 4 3 4 1 76 7 214

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 60 24 11 2 1 1 0 85 4 202
2019 CR-04 56 28 14 1 0 1 0 85 1 101
2019 CR-05 64 22 7 4 2 0 0 86 6 81
2018 CR 58 31 7 2 2 0 0 88 4 165
2018 CR-03 59 29 6 0 6 0 0 88 6 17
2018 CR-04 51 35 9 2 2 0 0 86 5 88
2018 CR-05 66 25 5 2 2 0 0 92 3 59
2017 CR 48 31 10 5 6 1 0 79 11 485
2017 CR-03 52 34 7 7 0 0 0 85 7 27
2017 CR-04 48 31 10 4 6 1 0 79 10 278
2017 CR-05 48 31 8 6 5 1 0 80 12 172
2014 CR 44 36 9 6 4 0 0 81 10 629
2014 CR-03 55 31 2 4 2 2 2 91 7 44
2014 CR-04 46 34 10 7 3 1 0 80 10 365
2014 CR-05 42 38 11 5 4 0 0 80 9 215
2011 CR 43 35 10 6 6 0 0 77 12 826
2011 CR-03 49 30 12 4 3 1 0 80 8 67
2011 CR-04 46 33 10 4 6 0 0 79 11 497
2011 CR-05 35 38 11 8 8 0 0 73 16 257
2008 CR 41 35 11 7 6 0 0 77 13 912
2008 CR-03 36 33 14 11 6 0 0 70 17 66
2008 CR-04 42 36 10 6 5 0 0 78 12 623
2008 CR-05 40 33 12 7 7 0 0 74 14 210

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 30 14 5 3 2 0 77 9 201
2019 CR-04 48 29 15 4 2 3 0 79 6 101
2019 CR-05 44 32 11 8 5 0 0 76 13 79
2018 CR 46 33 12 7 4 0 0 78 10 169
2018 CR-03 47 24 6 18 6 0 0 71 24 17
2018 CR-04 43 35 12 5 4 0 0 78 10 91
2018 CR-05 48 32 13 5 2 0 0 80 7 60
2017 CR 36 30 17 9 7 1 0 67 16 484
2017 CR-03 45 30 4 14 4 4 0 77 19 27
2017 CR-04 37 30 18 7 7 0 0 67 14 277
2017 CR-05 33 30 17 10 8 1 0 64 18 172
2014 CR 28 32 17 10 12 1 0 62 22 628
2014 CR-03 42 31 16 4 7 0 0 73 11 44
2014 CR-04 29 35 16 10 10 1 0 64 20 366
2014 CR-05 25 29 18 10 15 2 0 56 26 213
2011 CR 32 31 18 8 9 1 0 64 18 829
2011 CR-03 39 31 24 6 0 0 0 70 6 67
2011 CR-04 35 30 16 8 10 2 0 66 18 501
2011 CR-05 24 35 19 10 11 1 0 60 21 256

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 34 12 7 4 1 1 77 11 198
2019 CR-04 41 34 13 7 4 0 0 76 11 99
2019 CR-05 42 35 10 9 4 0 0 77 13 78
2018 CR 46 35 9 7 2 0 0 81 10 166
2018 CR-03 53 29 12 0 6 0 0 82 6 17
2018 CR-04 44 37 6 11 2 0 0 81 13 89
2018 CR-05 47 34 14 3 2 0 0 81 5 59
2017 CR 36 33 16 7 7 1 0 70 13 485
2017 CR-03 41 37 11 0 7 4 0 81 8 27
2017 CR-04 36 34 15 6 8 0 0 71 14 279
2017 CR-05 35 33 18 9 4 1 1 69 13 171
2014 CR 28 35 14 12 10 1 0 64 22 630
2014 CR-03 37 38 11 7 7 0 0 75 13 44
2014 CR-04 28 36 15 11 9 1 0 65 20 366
2014 CR-05 25 34 12 14 13 1 0 60 27 215
2011 CR 32 35 15 8 10 1 0 67 18 829
2011 CR-03 40 40 13 3 3 0 0 81 6 67
2011 CR-04 35 32 15 8 10 1 0 68 18 500
2011 CR-05 24 39 16 9 12 1 0 63 21 257
2008 CR 34 37 12 10 8 1 0 71 18 911
2008 CR-03 35 33 15 8 9 0 0 68 17 66
2008 CR-04 36 37 10 9 8 1 0 73 17 622
2008 CR-05 28 37 16 12 6 0 0 65 19 210

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 16 24 8 7 4 0 59 15 203
2019 CR-04 41 15 25 10 4 6 0 59 15 101
2019 CR-05 38 19 25 7 7 2 1 59 15 81
2018 CR 42 21 18 8 7 3 1 65 15 169
2018 CR-03 47 18 12 6 18 0 0 65 24 17
2018 CR-04 40 22 15 11 7 3 2 65 19 91
2018 CR-05 43 20 25 3 5 3 0 66 9 60
2017 CR 33 22 20 8 12 5 0 58 21 485
2017 CR-03 37 26 7 4 18 7 0 68 23 27
2017 CR-04 33 23 19 8 13 4 0 59 21 279
2017 CR-05 33 19 22 8 11 7 0 57 20 171
2014 CR 29 23 19 10 15 4 1 54 26 630
2014 CR-03 31 27 22 9 4 4 2 62 14 44
2014 CR-04 29 23 20 10 14 4 1 54 25 366
2014 CR-05 27 22 18 11 18 4 0 51 30 215
2011 CR 30 21 18 12 13 5 1 54 27 826
2011 CR-03 33 32 18 6 3 6 2 70 10 66
2011 CR-04 33 19 18 12 13 5 1 55 26 500
2011 CR-05 23 20 20 16 14 7 0 46 32 255
2008 CR 26 27 16 11 12 6 1 58 25 911
2008 CR-03 23 27 20 15 9 5 2 53 26 66
2008 CR-04 28 27 15 10 13 6 1 59 25 622
2008 CR-05 21 30 20 12 10 6 1 55 24 210
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CR 31 31 38 203
2019 CR-04 35 29 37 101
2019 CR-05 30 30 41 81
2018 CR 29 34 37 166
2018 CR-03 29 41 29 17
2018 CR-04 32 29 39 90
2018 CR-05 24 40 36 58
2017 CR 32 31 37 487
2017 CR-03 18 45 37 27
2017 CR-04 38 27 35 281
2017 CR-05 25 36 40 173
2014 CR 31 31 37 630
2014 CR-03 11 51 38 44
2014 CR-04 34 29 37 366
2014 CR-05 31 30 39 215
2011 CR 33 30 37 829
2011 CR-03 22 39 39 67
2011 CR-04 36 30 34 502
2011 CR-05 29 29 43 255

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CR 6 29 44 3 6 11 62
2019 CR-04 3 23 49 3 11 11 35
2019 CR-05 13 42 33 4 0 8 24
2018 CR 8 35 29 6 19 2 48
2018 CR-04 3 31 28 10 24 3 29
2017 CR 11 33 29 5 15 8 155
2017 CR-04 10 34 27 5 18 8 106
2017 CR-05 14 35 35 2 5 9 43
2014 CR 9 25 46 6 9999 14 196
2014 CR-04 10 25 44 6 9999 15 124
2014 CR-05 7 28 49 4 9999 12 66
2011 CR 10 28 45 7 9999 10 270
2011 CR-03 33 13 27 7 9999 20 15
2011 CR-04 9 28 45 4 9999 13 179
2011 CR-05 5 30 51 14 9999 0 73
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 32 42 12 9 2 3 1 77 11 200
2019 CR-04 30 39 13 12 2 3 2 72 15 101
2019 CR-05 33 46 10 8 1 3 0 81 9 79

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 61 22 10 0 1 6 2 89 1 200
2019 CR-04 65 16 10 0 1 6 2 88 1 101
2019 CR-05 55 26 10 0 1 6 1 88 1 80
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 10 90 201
2019 CR-04 9 91 100
2019 CR-05 11 89 80
2018 CR 9 91 168
2018 CR-04 10 90 90

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 55 45 20
2018 CR 67 33 15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 70 30 20
2018 CR 60 40 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2018 CR 0 100 15

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 35 65 20
2018 CR 40 60 15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 45 55 20
2018 CR 60 40 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 45 55 20
2018 CR 60 40 15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 20
2018 CR 60 40 15

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 30 70 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 20
2018 CR 67 33 15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2018 CR 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 35 65 20
2018 CR 60 40 15

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 25 75 20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 45 55 20

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 40 60 20
2018 CR 47 53 15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 13 87 202
2019 CR-04 11 89 101
2019 CR-05 14 86 81

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 25 16 15 5 5 23 10 62 16 202
2019 CR-04 20 20 14 4 5 25 12 63 14 100
2019 CR-05 30 12 15 9 5 21 9 60 19 81
2018 CR 29 17 19 4 3 22 6 64 9 167
2018 CR-03 41 24 12 6 6 12 0 73 13 17
2018 CR-04 32 11 24 4 1 20 7 59 8 90
2018 CR-05 22 24 14 2 5 27 7 69 10 59
2017 CR 19 16 23 6 10 20 6 47 22 489
2017 CR-03 19 30 15 7 7 22 0 62 19 27
2017 CR-04 20 17 20 6 10 20 7 50 22 281
2017 CR-05 19 12 26 7 10 20 6 41 24 173
2014 CR 16 18 19 7 10 24 7 49 24 630
2014 CR-03 22 20 20 2 4 22 9 61 10 44
2014 CR-04 16 18 19 7 8 23 8 50 22 366
2014 CR-05 15 17 19 8 13 24 4 44 29 215

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 20 16 5 1 11 1 74 7 201
2019 CR-04 46 20 15 3 0 14 2 79 4 100
2019 CR-05 43 21 16 9 1 10 0 71 11 80
2018 CR 43 32 12 2 4 6 1 81 7 165
2018 CR-03 53 18 6 6 12 6 0 75 19 17
2018 CR-04 44 34 10 3 2 4 2 83 6 89
2018 CR-05 38 34 16 0 3 9 0 79 4 58
2017 CR 31 27 19 6 9 7 2 63 16 489
2017 CR-03 37 30 15 4 7 7 0 72 11 27
2017 CR-04 31 27 19 5 8 8 2 64 15 281
2017 CR-05 30 28 19 6 9 6 2 62 17 173
2014 CR 26 27 17 7 8 13 2 62 18 630
2014 CR-03 35 22 20 7 2 13 0 67 10 44
2014 CR-04 26 28 15 9 6 13 3 64 18 366
2014 CR-05 24 26 19 5 12 12 1 58 19 215
2011 CR 33 31 15 8 8 5 0 68 16 825
2011 CR-03 37 37 12 4 1 7 0 81 6 67
2011 CR-04 35 28 15 8 8 6 0 67 17 498
2011 CR-05 29 36 15 9 8 3 0 67 17 255
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 5 95 202
2019 CR-03 0 100 14
2019 CR-04 7 93 100
2018 CR 10 90 167
2018 CR-04 11 89 90

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10
2018 CR 0 100 16
2018 CR-04 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 6 94 202
2019 CR-03 0 100 14
2019 CR-04 9 91 100

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 11 17 6 1 27 10 60 12 202
2019 CR-03 36 7 0 0 7 43 7 86 14 14
2019 CR-04 22 15 17 5 2 28 12 61 11 101
2019 CR-05 31 7 20 7 0 25 10 58 11 81
2018 CR 29 21 19 2 4 20 6 67 8 167
2018 CR-03 35 29 12 0 18 6 0 69 19 17
2018 CR-04 30 18 21 2 2 21 6 65 6 90
2018 CR-05 25 24 17 2 3 22 7 69 7 59
2017 CR 21 15 26 2 5 24 7 52 10 486
2017 CR-03 41 22 19 4 0 14 0 74 4 27
2017 CR-04 21 15 26 2 4 25 7 53 10 280
2017 CR-05 20 12 27 1 6 26 8 49 11 172
2014 CR 18 17 24 3 5 27 6 52 13 630
2014 CR-03 24 13 20 2 2 29 9 61 7 44
2014 CR-04 18 19 22 3 5 27 7 55 12 366
2014 CR-05 18 14 26 3 7 27 6 46 15 215

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 22 15 2 1 13 1 79 3 201
2019 CR-04 44 23 15 2 1 12 2 79 4 99
2019 CR-05 46 23 16 2 0 12 0 79 3 81
2018 CR 41 31 16 1 4 6 1 78 5 168
2018 CR-03 47 12 18 0 18 6 0 63 19 17
2018 CR-04 42 32 14 1 3 5 2 80 5 91
2018 CR-05 37 36 19 0 2 7 0 78 2 59
2017 CR 34 26 18 2 5 11 3 71 9 487
2017 CR-03 52 22 15 0 0 11 0 83 0 27
2017 CR-04 33 26 18 3 5 12 3 70 9 280
2017 CR-05 35 27 17 2 6 9 4 71 9 173
2014 CR 29 26 20 3 4 16 2 67 9 629
2014 CR-03 35 25 22 2 2 13 0 69 5 44
2014 CR-04 30 28 18 2 4 15 2 71 8 365
2014 CR-05 28 22 24 5 5 16 0 60 12 215
2011 CR 38 31 14 5 4 7 0 75 10 826
2011 CR-03 39 33 13 1 1 10 1 81 3 67
2011 CR-04 40 29 14 5 5 7 1 74 10 497
2011 CR-05 35 35 12 6 4 7 0 76 11 257
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 26 18 11 9 1 2 62 20 200
2019 CR-04 36 27 18 8 8 1 1 65 16 99
2019 CR-05 38 21 15 16 6 0 4 61 23 80
2018 CR 35 17 19 13 12 1 4 54 26 167
2018 CR-03 47 6 18 18 6 0 6 56 25 17
2018 CR-04 37 15 20 13 8 1 5 56 22 91
2018 CR-05 28 22 17 10 19 2 2 52 30 58
2017 CR 18 21 22 13 22 2 2 41 36 486
2017 CR-03 35 8 19 12 23 4 0 44 36 26
2017 CR-04 16 21 22 13 24 2 3 39 38 280
2017 CR-05 17 25 23 13 19 1 1 43 33 172

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 25 17 9 6 0 0 68 15 203
2019 CR-04 51 23 13 8 5 0 0 74 13 101
2019 CR-05 28 31 20 11 9 0 1 60 20 81
2018 CR 34 30 24 8 2 2 1 65 10 166
2018 CR-03 41 29 24 0 0 0 6 75 0 17
2018 CR-04 40 27 21 8 2 2 0 69 10 91
2018 CR-05 23 33 28 11 4 2 0 57 14 57
2017 CR 24 30 21 13 10 0 2 55 24 484
2017 CR-03 34 22 22 18 4 0 0 56 22 27
2017 CR-04 27 29 20 10 11 1 2 57 22 279
2017 CR-05 18 33 21 18 10 0 1 51 28 171

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 53 24 12 5 1 1 3 81 7 203
2019 CR-04 58 23 11 2 1 2 3 85 3 101
2019 CR-05 43 30 12 9 2 0 4 76 12 81
2018 CR 43 27 17 7 2 1 3 73 9 166
2018 CR-03 47 35 12 0 0 0 6 88 0 17
2018 CR-04 48 22 18 5 2 1 3 74 8 91
2018 CR-05 33 32 19 11 2 2 2 67 13 57
2017 CR 37 30 15 7 7 1 3 70 14 487
2017 CR-03 48 30 11 11 0 0 0 78 11 27
2017 CR-04 39 28 15 7 6 2 4 71 14 280
2017 CR-05 32 33 16 6 9 1 4 68 16 173

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 26 14 8 11 1 2 67 19 200
2019 CR-04 47 26 5 9 10 1 1 75 20 99
2019 CR-05 28 23 25 9 12 0 2 53 22 81
2018 CR 33 26 19 9 8 1 3 62 18 167
2018 CR-03 41 29 18 0 6 0 6 75 6 17
2018 CR-04 37 25 14 9 9 1 4 66 19 91
2018 CR-05 24 26 28 12 9 2 0 51 21 58
2017 CR 26 25 17 11 17 2 2 53 29 488
2017 CR-03 29 37 19 4 7 0 4 69 12 27
2017 CR-04 28 24 18 10 15 3 2 55 26 281
2017 CR-05 21 23 17 16 21 1 1 45 37 172

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 68 13 4 1 2 0 11 92 4 202
2019 CR-04 71 11 4 1 0 1 12 94 1 100
2019 CR-05 63 17 4 1 6 0 9 88 8 81
2018 CR 63 16 6 1 1 1 12 91 2 166
2018 CR-03 71 18 0 0 0 0 12 100 0 17
2018 CR-04 63 15 8 1 1 0 12 89 3 91
2018 CR-05 63 18 5 2 0 2 11 92 2 57
2017 CR 55 17 7 2 2 1 16 87 5 481
2017 CR-03 59 15 4 0 0 0 22 95 0 27
2017 CR-04 57 15 6 3 3 1 16 86 7 275
2017 CR-05 51 21 8 1 2 1 16 87 3 171

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 25 11 9 6 0 2 73 15 199
2019 CR-04 47 29 9 10 5 0 0 76 15 100
2019 CR-05 49 22 12 8 9 0 1 71 17 78
2018 CR 51 18 16 7 3 1 4 72 11 165
2018 CR-03 59 18 12 6 0 0 6 81 6 17
2018 CR-04 50 20 14 10 2 0 3 72 13 90
2018 CR-05 49 16 21 4 5 2 4 69 9 57
2017 CR 37 29 18 7 8 0 2 67 15 487
2017 CR-03 52 34 4 4 7 0 0 85 11 27
2017 CR-04 36 28 18 7 9 1 3 66 16 280
2017 CR-05 35 30 20 6 7 0 2 66 14 172

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 24 15 5 3 3 4 75 9 202
2019 CR-04 48 23 13 5 4 2 5 76 10 100
2019 CR-05 41 28 17 6 1 2 4 74 8 81
2018 CR 37 32 13 5 3 4 5 76 9 164
2018 CR-03 56 19 25 0 0 0 0 75 0 16
2018 CR-04 33 35 11 8 3 5 5 75 13 88
2018 CR-05 39 31 14 3 3 5 5 77 8 59
2017 CR 33 28 17 9 7 3 3 65 17 484
2017 CR-03 40 37 15 7 0 0 0 78 7 27
2017 CR-04 31 28 16 10 7 3 5 65 18 277
2017 CR-05 35 27 19 7 7 3 1 65 15 172

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 26 14 5 3 2 5 76 9 201
2019 CR-04 49 24 10 5 4 1 7 79 10 100
2019 CR-05 37 30 20 6 1 2 4 71 8 81
2018 CR 38 31 15 7 3 3 3 74 10 166
2018 CR-03 50 44 6 0 0 0 0 94 0 16
2018 CR-04 40 26 17 9 3 2 3 69 13 90
2018 CR-05 32 37 14 5 3 5 3 76 9 59
2017 CR 33 28 16 11 7 2 3 65 18 483
2017 CR-03 52 26 7 11 4 0 0 78 15 27
2017 CR-04 32 30 15 12 5 3 3 66 18 278
2017 CR-05 33 26 18 9 10 1 3 62 20 170

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 25 13 5 1 1 4 81 6 199
2019 CR-04 54 20 14 4 2 1 5 79 6 100
2019 CR-05 47 30 13 6 0 1 3 80 7 79
2018 CR 48 29 13 3 2 4 2 81 5 165
2018 CR-03 75 19 6 0 0 0 0 94 0 16
2018 CR-04 42 31 13 4 3 3 2 77 8 89
2018 CR-05 51 29 12 2 0 5 2 85 2 59
2017 CR 35 26 18 9 7 2 3 65 17 483
2017 CR-03 63 19 15 0 4 0 0 81 4 27
2017 CR-04 34 27 18 10 7 2 3 64 17 276
2017 CR-05 34 27 18 9 9 2 3 64 18 172

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 21 12 9 6 2 3 73 15 199
2019 CR-04 50 17 13 8 5 1 5 72 14 98
2019 CR-05 48 25 10 10 4 2 1 76 14 81

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 26 14 7 2 1 4 76 9 200
2019 CR-04 52 21 13 4 4 1 4 77 9 98
2019 CR-05 40 31 14 11 0 1 4 74 12 81
2018 CR 38 36 14 4 1 4 3 79 6 166
2018 CR-03 75 25 0 0 0 0 0 100 0 16
2018 CR-04 34 34 18 6 2 3 2 73 8 90
2018 CR-05 34 41 14 3 0 5 3 81 4 59
2017 CR 33 31 16 9 6 2 4 68 15 482
2017 CR-03 59 22 7 4 7 0 0 81 11 27
2017 CR-04 32 32 17 9 5 2 3 67 15 276
2017 CR-05 31 30 16 9 7 2 5 66 17 171

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 14 10 3 4 0 5 82 8 202
2019 CR-04 61 17 9 2 5 0 6 83 7 100
2019 CR-05 65 12 10 4 4 1 4 82 8 81
2018 CR 58 21 8 3 2 3 4 85 6 165
2018 CR-03 81 13 0 0 6 0 0 94 6 16
2018 CR-04 54 22 11 4 3 2 2 80 8 89
2018 CR-05 59 22 7 2 0 5 5 91 2 59
2017 CR 54 21 11 6 5 1 3 78 11 489
2017 CR-03 70 11 11 4 4 0 0 81 7 27
2017 CR-04 54 22 10 6 4 1 3 79 10 281
2017 CR-05 51 21 12 5 6 1 3 75 12 173

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 74 9 5 1 1 1 7 91 3 201
2019 CR-04 74 8 6 2 1 1 8 90 3 100
2019 CR-05 70 13 6 1 1 3 6 90 3 80
2018 CR 71 15 4 1 2 3 5 93 3 165
2018 CR-03 75 13 0 0 6 6 0 93 7 16
2018 CR-04 73 16 2 2 1 1 4 94 4 89
2018 CR-05 68 14 7 0 2 5 5 91 2 59

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 75 9 6 4 2 1 4 88 6 198
2019 CR-04 75 10 3 4 2 1 5 91 6 101
2019 CR-05 76 7 12 1 1 0 3 85 3 76
2018 CR 67 10 8 3 4 4 4 84 7 166
2018 CR-03 59 24 0 0 12 6 0 88 13 17
2018 CR-04 69 9 9 4 3 2 3 82 8 90
2018 CR-05 67 9 9 2 2 7 5 86 4 58
2017 CR 63 14 8 5 5 2 4 82 10 485
2017 CR-03 63 22 4 4 7 0 0 85 11 27
2017 CR-04 67 11 7 5 4 2 3 83 9 278
2017 CR-05 56 17 9 4 6 2 5 79 11 172

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 61 23 9 5 1 1 2 86 6 200
2019 CR-04 63 23 7 4 1 0 2 88 5 101
2019 CR-05 58 24 12 4 0 0 3 84 4 78
2018 CR 60 23 9 4 1 2 1 86 4 169
2018 CR-03 71 12 6 6 0 6 0 88 6 17
2018 CR-04 59 26 10 3 1 0 0 86 4 91
2018 CR-05 60 20 10 3 0 5 2 86 4 60
2017 CR 49 26 11 5 5 1 3 78 10 486
2017 CR-03 59 22 7 4 7 0 0 81 11 27
2017 CR-04 53 22 11 4 5 1 3 79 10 279
2017 CR-05 40 34 12 5 5 0 4 77 10 172

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 66 17 9 4 3 1 2 85 6 199
2019 CR-04 71 16 8 1 3 0 1 88 4 100
2019 CR-05 64 19 8 4 3 0 3 86 7 78
2018 CR 67 14 4 6 3 4 2 86 9 168
2018 CR-03 41 35 0 12 0 12 0 87 13 17
2018 CR-04 68 12 6 6 4 1 3 84 10 90
2018 CR-05 72 12 3 5 2 5 2 89 7 60
2017 CR 58 19 8 5 6 1 4 81 11 485
2017 CR-03 63 11 7 7 7 0 4 77 15 27
2017 CR-04 60 20 7 4 5 1 3 83 10 278
2017 CR-05 56 19 9 4 7 1 4 79 12 172

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 62 5 2 1 1 1 30 95 2 200
2019 CR-04 56 4 0 0 0 1 39 100 0 100
2019 CR-05 68 5 4 1 1 0 20 92 3 79
2018 CR 61 7 2 1 0 3 26 97 1 163
2018 CR-03 69 6 0 0 0 13 13 100 0 16
2018 CR-04 64 5 3 0 0 0 28 95 0 86
2018 CR-05 57 8 0 2 0 5 28 98 3 60
2017 CR 59 7 2 1 1 1 30 95 3 487
2017 CR-03 59 7 0 0 4 0 30 95 5 27
2017 CR-04 60 7 1 0 1 1 30 97 2 279
2017 CR-05 58 6 3 1 1 0 31 93 3 173

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 76 9 1 2 0 0 10 96 3 201
2019 CR-04 76 7 1 2 1 1 12 95 3 101
2019 CR-05 75 13 3 3 0 0 8 95 3 79
2018 CR 68 16 4 1 1 3 8 95 1 167
2018 CR-03 76 6 0 0 0 6 12 100 0 17
2018 CR-04 68 19 6 0 0 0 8 94 0 90
2018 CR-05 66 15 2 2 2 7 7 94 4 59
2017 CR 61 20 6 2 2 1 9 89 5 481
2017 CR-03 74 7 4 0 4 0 11 92 4 27
2017 CR-04 63 19 4 2 1 1 9 92 4 276
2017 CR-05 55 22 9 2 3 1 8 84 6 170

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 14 7 7 4 2 5 82 11 200
2019 CR-04 61 16 8 6 4 1 4 81 10 101
2019 CR-05 65 12 4 9 3 1 6 83 13 78
2018 CR 59 19 9 2 5 2 4 83 8 167
2018 CR-03 71 12 6 0 6 6 0 88 6 17
2018 CR-04 53 21 10 2 8 0 6 79 11 90
2018 CR-05 63 17 8 3 0 5 3 87 4 59
2017 CR 49 20 11 6 6 2 5 75 13 487
2017 CR-03 67 4 7 15 3 0 4 74 19 27
2017 CR-04 48 21 9 5 8 3 6 75 14 279
2017 CR-05 50 23 13 6 3 1 5 77 10 173

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 55 22 10 6 1 0 5 81 8 201
2019 CR-04 49 25 12 8 2 0 5 77 10 101
2019 CR-05 61 19 9 5 1 0 5 84 7 79
2018 CR 53 29 9 4 2 2 2 85 6 168
2018 CR-03 76 12 0 6 0 6 0 94 6 17
2018 CR-04 56 27 7 6 3 0 2 84 9 90
2018 CR-05 43 37 13 0 0 3 3 86 0 60
2017 CR 49 29 11 5 1 1 3 81 7 483
2017 CR-03 48 34 11 7 0 0 0 81 7 27
2017 CR-04 51 28 11 5 1 1 4 82 6 276
2017 CR-05 48 31 12 4 2 1 3 81 6 172

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 32 28 29 8 2 0 0 60 11 202
2019 CR-04 31 30 25 12 3 0 0 60 15 101
2019 CR-05 30 26 36 5 3 0 0 56 8 80
2018 CR 28 39 26 2 3 0 1 68 5 168
2018 CR-03 53 24 18 6 0 0 0 76 6 17
2018 CR-04 23 42 28 2 2 0 2 67 5 90
2018 CR-05 28 40 25 2 5 0 0 68 7 60
2017 CR 18 28 37 9 7 1 1 47 16 487
2017 CR-03 15 52 26 4 4 0 0 66 7 27
2017 CR-04 22 25 35 9 8 0 1 48 17 280
2017 CR-05 12 28 42 10 5 1 1 42 16 173

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 7 13 31 26 21 0 1 48 21 203
2019 CR-04 7 17 28 22 25 1 1 47 24 101
2019 CR-05 9 11 36 30 14 0 1 44 20 81
2018 CR 5 5 37 30 20 0 1 51 11 166
2018 CR-03 0 6 35 29 29 0 0 59 6 17
2018 CR-04 8 6 39 26 20 0 2 47 14 90
2018 CR-05 3 5 34 38 19 0 0 57 9 58
2017 CR 10 14 39 23 13 0 1 37 24 485
2017 CR-03 4 7 48 22 19 0 0 41 11 27
2017 CR-04 10 14 36 23 14 1 1 38 24 279
2017 CR-05 9 15 41 23 10 0 2 34 25 171

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 34 9 4 3 2 0 83 7 202
2019 CR-04 40 35 12 6 4 3 1 77 10 101
2019 CR-05 54 34 9 3 0 1 0 89 3 80
2018 CR 46 32 15 3 2 2 0 79 5 168
2018 CR-03 35 24 24 12 0 6 0 63 13 17
2018 CR-04 45 32 13 3 3 3 0 80 7 91
2018 CR-05 50 33 15 0 2 0 0 83 2 60
2017 CR 32 34 17 7 6 3 0 68 14 487
2017 CR-03 33 19 37 4 4 4 0 54 8 27
2017 CR-04 32 36 19 5 5 3 0 70 11 280
2017 CR-05 34 32 12 10 8 4 0 69 19 173

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 36 13 7 5 2 1 73 13 202
2019 CR-04 34 38 11 7 6 4 1 75 14 101
2019 CR-05 35 35 15 9 4 1 1 72 13 80
2018 CR 32 40 14 10 3 2 0 73 13 168
2018 CR-03 18 29 24 18 6 6 0 50 25 17
2018 CR-04 29 45 11 12 2 1 0 74 14 91
2018 CR-05 41 36 15 3 3 2 0 78 7 59
2017 CR 22 35 18 12 10 2 0 59 23 488
2017 CR-03 7 41 30 11 11 0 0 48 22 27
2017 CR-04 23 36 17 11 9 3 1 61 21 280
2017 CR-05 24 33 16 14 13 1 0 57 27 173
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 22 78 202
2019 CR-04 24 76 101
2019 CR-05 19 81 80
2017 CR 21 79 485
2017 CR-03 19 81 27
2017 CR-04 21 79 279
2017 CR-05 21 79 173
2014 CR 19 81 629
2014 CR-03 13 87 44
2014 CR-04 18 82 366
2014 CR-05 21 79 214

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 84 16 43
2019 CR-04 83 17 23
2017 CR 77 23 101
2017 CR-04 79 21 58
2017 CR-05 70 30 36
2014 CR 78 22 117
2014 CR-04 78 22 65
2014 CR-05 80 20 45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 36 3 11 3 0 0 83 14 36
2019 CR-04 42 37 5 11 5 0 0 79 16 19
2017 CR 45 33 9 9 4 0 0 78 13 78
2017 CR-04 48 33 7 11 2 0 0 80 13 46
2017 CR-05 44 40 4 8 4 0 0 84 12 25
2014 CR 46 30 7 12 4 0 1 77 17 91
2014 CR-04 51 31 6 8 2 0 2 84 10 51
2014 CR-05 36 28 8 20 8 0 0 64 28 36
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 29 18 8 4 2 1 39 61 202
2019 CR-04 39 29 15 7 5 4 2 41 59 101
2019 CR-05 36 29 20 9 5 0 1 37 63 80
2018 CR 45 19 20 7 7 1 1 45 55 166
2018 CR-03 41 18 12 6 18 0 6 44 56 17
2018 CR-04 48 21 17 9 4 1 0 48 52 90
2018 CR-05 41 17 28 5 9 0 0 41 59 58
2017 CR 31 21 16 10 16 4 2 33 67 489
2017 CR-03 41 18 7 15 15 0 4 43 57 27
2017 CR-04 31 20 17 9 15 5 2 33 67 281
2017 CR-05 31 23 15 11 16 4 2 32 68 173

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 54 46 119
2019 CR-04 54 46 56
2019 CR-05 50 50 50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 55 45 115
2019 CR-04 45 55 56
2019 CR-05 65 35 48
2018 CR 42 58 90
2018 CR-04 43 57 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 15 28 21 15 11 1 9 48 29 111
2019 CR-04 6 28 21 26 8 0 11 38 38 53
2019 CR-05 25 25 21 6 15 0 8 55 23 48
2018 CR 16 29 23 14 11 2 4 48 27 90
2018 CR-04 13 33 26 15 7 2 4 49 23 46
2017 CR 10 26 18 15 24 2 6 38 42 305
2017 CR-03 13 27 7 26 20 0 7 43 49 15
2017 CR-04 10 25 19 14 24 3 6 38 42 173
2017 CR-05 9 28 18 15 24 1 5 39 42 111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 10 20 24 19 16 2 10 34 40 114
2019 CR-04 4 20 18 29 16 2 11 27 52 55
2019 CR-05 14 20 27 12 16 0 10 39 32 49
2018 CR 6 20 24 17 23 3 7 28 44 90
2018 CR-04 9 26 28 15 15 2 4 37 33 46
2017 CR 4 10 12 17 54 2 2 14 73 305
2017 CR-03 13 7 20 26 27 7 0 22 57 15
2017 CR-04 3 10 15 14 56 1 2 13 72 173
2017 CR-05 3 10 7 18 57 2 3 14 78 111

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 15 14 7 13 1 7 63 22 197
2019 CR-04 51 7 14 4 13 2 9 65 19 100
2019 CR-05 34 24 14 10 14 0 5 61 25 80
2018 CR 40 19 12 11 7 2 10 67 20 167
2018 CR-03 71 0 6 12 0 12 0 80 13 17
2018 CR-04 38 23 8 11 8 1 11 70 22 90
2018 CR-05 36 17 20 10 7 0 10 58 19 59
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