2019 Public Service Employee Survey Results for Health Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 45 4 9 3 0 0 85 11 2553
2019 Unilingual English 42 43 3 9 2 0 0 85 11 2390
2019 Unilingual French 41 46 0 13 0 0 0 87 13 14
2019 Either English or French 46 41 2 9 2 0 0 87 11 456
2017 Bilingual 32 49 5 11 3 0 0 81 14 2587
2017 Unilingual English 32 47 5 12 5 0 0 78 17 2922
2017 Unilingual French 14 67 10 9 0 0 0 81 9 17
2017 Either English or French 35 47 4 11 3 0 0 83 14 465
2014 Bilingual 31 48 6 11 3 0 0 80 14 2847
2014 Unilingual English 27 49 5 14 6 0 0 76 19 3266
2014 Unilingual French 18 64 11 8 0 0 0 82 8 24
2014 Either English or French 29 48 5 14 4 0 0 77 18 483
2011 Bilingual 38 46 4 9 3 0 0 84 11 3084
2011 Unilingual English 35 48 4 10 3 0 0 83 13 3605
2011 Unilingual French 40 46 6 4 4 0 0 85 9 41
2011 Either English or French 36 46 3 11 3 0 0 83 14 532
2008 Bilingual 43 44 4 7 2 0 0 87 9 2894
2008 Unilingual English 39 45 3 10 3 0 0 84 13 3337
2008 Unilingual French 62 36 2 0 0 0 0 98 0 40
2008 Either English or French 36 46 3 11 4 0 0 82 15 501

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 20 6 10 5 0 0 79 15 2548
2019 Unilingual English 76 15 4 2 2 0 2 92 4 2387
2019 Unilingual French 42 22 31 5 0 0 0 64 5 14
2019 Either English or French 77 16 3 2 2 0 1 94 3 454
2017 Bilingual 53 21 7 12 6 0 0 75 18 2582
2017 Unilingual English 76 14 4 2 1 0 2 92 4 2916
2017 Unilingual French 40 29 14 0 12 0 5 73 12 17
2017 Either English or French 74 18 5 1 1 0 1 93 1 466
2014 Bilingual 51 22 7 12 6 0 0 74 19 2846
2014 Unilingual English 75 15 3 2 2 0 2 92 4 3262
2014 Unilingual French 34 45 4 13 4 0 0 79 17 24
2014 Either English or French 75 15 5 2 1 0 2 92 3 483
2011 Bilingual 54 21 6 13 6 0 0 75 19 3084
2011 Unilingual English 78 13 3 2 2 0 2 93 4 3603
2011 Unilingual French 60 25 7 6 0 0 2 87 6 41
2011 Either English or French 80 15 2 1 1 0 0 96 2 531
2008 Bilingual 53 21 7 13 7 0 0 74 19 2890
2008 Unilingual English 79 13 3 2 2 0 1 93 4 3331
2008 Unilingual French 72 11 7 10 0 0 0 83 10 40
2008 Either English or French 80 13 3 2 2 0 0 93 4 500

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 33 6 10 5 0 0 79 14 2548
2019 Unilingual English 41 35 6 12 5 0 0 77 17 2388
2019 Unilingual French 65 24 11 0 0 0 0 89 0 14
2019 Either English or French 52 31 5 8 4 0 0 83 12 456
2017 Bilingual 40 35 8 11 6 0 0 74 18 2586
2017 Unilingual English 37 34 7 13 9 0 0 71 22 2918
2017 Unilingual French 25 34 14 27 0 0 0 59 27 17
2017 Either English or French 42 36 6 10 6 0 0 78 16 466
2014 Bilingual 39 35 6 13 7 0 0 74 19 2845
2014 Unilingual English 36 33 8 14 9 0 0 69 23 3260
2014 Unilingual French 25 46 14 8 7 0 0 71 14 24
2014 Either English or French 39 32 9 11 10 0 0 70 21 484
2011 Bilingual 45 36 7 7 4 0 0 81 11 3081
2011 Unilingual English 41 36 8 9 6 0 0 77 15 3601
2011 Unilingual French 39 29 15 13 4 0 0 68 17 41
2011 Either English or French 37 35 10 10 7 0 1 72 17 532

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 39 12 12 3 0 0 73 16 2540
2019 Unilingual English 30 40 12 14 5 0 0 69 19 2383
2019 Unilingual French 32 44 7 6 11 0 0 76 16 14
2019 Either English or French 30 40 11 12 6 0 1 70 18 456
2017 Bilingual 29 41 12 12 5 0 0 70 17 2583
2017 Unilingual English 26 38 12 16 9 0 0 64 24 2920
2017 Unilingual French 34 43 10 8 5 0 0 77 13 17
2017 Either English or French 30 39 12 12 7 0 0 69 19 466
2014 Bilingual 25 40 14 14 6 0 0 66 21 2842
2014 Unilingual English 20 38 13 20 9 0 0 58 29 3266
2014 Unilingual French 30 41 19 0 10 0 0 71 10 24
2014 Either English or French 25 37 14 14 10 0 0 62 24 484
2011 Bilingual 29 40 13 11 5 0 1 71 16 3088
2011 Unilingual English 25 40 12 14 7 0 1 66 22 3603
2011 Unilingual French 32 39 16 9 4 0 0 71 13 41
2011 Either English or French 26 37 14 13 9 1 1 64 22 532
2008 Bilingual 31 41 13 9 4 0 1 73 13 2893
2008 Unilingual English 27 42 11 12 6 0 1 70 18 3333
2008 Unilingual French 31 56 9 4 0 0 0 87 4 40
2008 Either English or French 26 42 13 8 7 1 2 71 16 502

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 34 8 5 2 0 0 85 7 2528
2019 Unilingual English 47 35 8 7 3 0 0 82 9 2383
2019 Unilingual French 41 41 7 6 5 0 0 82 11 14
2019 Either English or French 51 32 9 5 2 0 0 84 8 453
2017 Bilingual 49 38 6 5 1 0 0 87 7 2578
2017 Unilingual English 43 36 9 8 3 0 0 80 11 2909
2017 Unilingual French 31 42 10 4 13 0 0 73 17 17
2017 Either English or French 46 35 7 9 3 0 0 81 12 465
2014 Bilingual 45 38 9 6 2 0 0 83 8 2844
2014 Unilingual English 39 38 11 9 3 0 0 77 12 3264
2014 Unilingual French 41 27 19 4 10 0 0 67 14 24
2014 Either English or French 38 40 11 7 3 1 0 78 10 484

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 31 9 7 4 0 0 80 11 2545
2019 Unilingual English 51 30 9 6 4 0 0 81 10 2383
2019 Unilingual French 54 30 11 0 5 0 0 84 5 14
2019 Either English or French 52 28 9 7 3 0 1 80 10 454
2017 Bilingual 43 33 9 9 5 0 0 76 14 2581
2017 Unilingual English 46 30 8 8 7 0 0 77 15 2916
2017 Unilingual French 37 27 23 8 5 0 0 64 13 17
2017 Either English or French 47 29 10 9 4 1 0 77 13 465
2014 Bilingual 38 34 11 9 6 0 0 73 15 2845
2014 Unilingual English 38 35 10 10 7 0 0 73 16 3262
2014 Unilingual French 29 41 11 4 7 0 8 76 12 24
2014 Either English or French 39 37 11 7 5 0 1 77 12 483
2011 Bilingual 43 34 9 8 5 0 1 78 13 3090
2011 Unilingual English 42 35 9 8 6 0 0 77 14 3603
2011 Unilingual French 41 39 11 7 2 0 0 80 9 41
2011 Either English or French 43 33 10 7 6 0 0 76 13 531

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 40 11 7 3 0 0 79 10 2548
2019 Unilingual English 38 39 12 7 4 0 0 78 11 2388
2019 Unilingual French 34 35 14 6 12 0 0 68 18 14
2019 Either English or French 38 39 11 6 5 0 0 77 12 456
2017 Bilingual 34 44 10 8 4 0 0 78 12 2586
2017 Unilingual English 34 43 11 8 6 0 0 76 13 2919
2017 Unilingual French 29 46 13 9 0 0 4 78 9 17
2017 Either English or French 40 40 10 8 2 0 0 80 11 466
2014 Bilingual 28 46 12 9 6 0 0 74 14 2845
2014 Unilingual English 30 44 10 10 6 0 0 74 16 3263
2014 Unilingual French 22 61 7 4 7 0 0 82 11 24
2014 Either English or French 36 43 9 9 3 0 0 78 13 484
2011 Bilingual 34 41 12 8 5 0 0 76 13 3084
2011 Unilingual English 34 40 12 9 5 0 0 75 14 3593
2011 Unilingual French 28 48 14 7 4 0 0 75 11 41
2011 Either English or French 36 38 13 7 7 0 0 74 13 529
2008 Bilingual 36 40 11 8 4 0 0 76 12 2880
2008 Unilingual English 37 40 11 8 4 0 0 77 12 3311
2008 Unilingual French 49 29 13 6 2 0 0 78 9 40
2008 Either English or French 40 35 10 8 6 1 0 76 14 498

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 38 12 11 5 0 0 72 16 2551
2019 Unilingual English 30 37 13 12 7 0 0 67 20 2389
2019 Unilingual French 47 24 11 7 11 0 0 71 18 14
2019 Either English or French 34 33 16 8 8 0 0 68 16 454
2017 Bilingual 28 37 15 12 7 0 0 66 20 2587
2017 Unilingual English 27 34 15 12 12 0 0 61 24 2919
2017 Unilingual French 15 59 5 17 0 0 4 77 18 17
2017 Either English or French 31 36 14 11 8 0 0 67 19 466
2014 Bilingual 25 36 17 13 9 0 0 61 22 2846
2014 Unilingual English 22 35 16 16 11 0 0 57 27 3263
2014 Unilingual French 23 34 21 15 7 0 0 57 21 24
2014 Either English or French 24 37 16 14 9 0 0 61 23 484
2011 Bilingual 24 39 16 12 8 0 0 64 20 3091
2011 Unilingual English 24 37 14 15 11 0 0 61 25 3603
2011 Unilingual French 32 27 26 9 6 0 0 59 15 41
2011 Either English or French 23 35 16 15 10 0 0 58 26 532

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 43 10 8 3 0 0 79 11 2543
2019 Unilingual English 38 41 10 8 4 0 0 79 11 2374
2019 Unilingual French 24 65 11 0 0 0 0 89 0 14
2019 Either English or French 40 39 9 7 4 0 0 80 11 452
2017 Bilingual 32 42 11 10 4 0 0 75 14 2586
2017 Unilingual English 33 41 10 10 5 0 0 75 15 2913
2017 Unilingual French 34 29 22 9 5 0 0 64 14 17
2017 Either English or French 38 42 9 7 3 0 0 81 10 465

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 38 8 5 1 0 0 86 6 2540
2019 Unilingual English 47 38 8 4 2 0 0 85 6 2378
2019 Unilingual French 13 87 0 0 0 0 0 100 0 14
2019 Either English or French 49 36 7 6 2 0 0 85 8 453
2017 Bilingual 42 40 9 6 3 0 0 83 9 2584
2017 Unilingual English 42 40 8 5 4 1 0 83 9 2913
2017 Unilingual French 44 35 17 4 0 0 0 79 4 17
2017 Either English or French 47 38 7 4 3 1 0 86 7 466
2014 Bilingual 37 43 11 6 3 0 0 81 8 2843
2014 Unilingual English 38 40 12 5 4 1 0 79 9 3264
2014 Unilingual French 37 36 16 4 7 0 0 73 11 24
2014 Either English or French 45 38 10 5 2 0 0 83 8 483
2011 Bilingual 39 42 10 6 3 1 0 81 8 3082
2011 Unilingual English 39 41 10 6 3 1 0 81 9 3607
2011 Unilingual French 37 37 18 6 2 0 0 74 9 41
2011 Either English or French 39 39 11 7 4 0 0 78 11 532
2008 Bilingual 42 39 10 5 3 0 0 82 9 2893
2008 Unilingual English 44 39 9 5 3 0 0 83 9 3332
2008 Unilingual French 53 30 11 4 0 0 2 85 4 40
2008 Either English or French 45 36 10 5 3 0 0 82 8 501

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 36 12 9 4 0 0 75 13 2543
2019 Unilingual English 35 37 12 10 6 0 0 72 16 2383
2019 Unilingual French 30 31 27 0 12 0 0 61 12 14
2019 Either English or French 37 35 12 9 7 0 0 73 16 455
2017 Bilingual 32 38 13 11 7 0 0 70 17 2579
2017 Unilingual English 31 36 11 11 10 0 0 67 22 2917
2017 Unilingual French 15 58 15 12 0 0 0 73 12 17
2017 Either English or French 32 39 13 9 7 0 0 71 16 464

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 33 9 4 1 0 0 87 5 2537
2019 Unilingual English 54 32 10 3 2 0 0 86 5 2376
2019 Unilingual French 47 25 16 7 5 0 0 72 12 14
2019 Either English or French 53 30 10 4 2 0 0 83 7 454
2017 Bilingual 49 38 9 3 1 0 0 87 4 2584
2017 Unilingual English 54 32 9 3 2 0 0 86 5 2911
2017 Unilingual French 42 31 23 0 4 0 0 73 4 17
2017 Either English or French 58 29 9 2 1 0 0 87 4 462
2014 Bilingual 56 32 8 2 1 0 0 88 4 2843
2014 Unilingual English 60 29 7 3 1 0 0 89 4 3263
2014 Unilingual French 52 33 8 0 0 7 0 91 0 24
2014 Either English or French 68 23 7 2 1 0 0 90 3 483
2011 Bilingual 57 32 7 3 1 0 0 89 4 3092
2011 Unilingual English 59 31 6 3 2 0 0 89 4 3599
2011 Unilingual French 64 29 4 2 0 0 0 94 2 41
2011 Either English or French 57 31 9 1 2 0 0 88 3 533

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 40 12 9 4 0 0 75 14 2535
2019 Unilingual English 33 39 12 9 6 0 0 73 15 2383
2019 Unilingual French 22 52 8 6 12 0 0 74 18 14
2019 Either English or French 34 40 14 7 6 0 0 74 12 449
2017 Bilingual 32 41 11 10 4 0 0 74 14 2581
2017 Unilingual English 29 41 11 11 8 0 0 71 18 2906
2017 Unilingual French 44 24 28 0 4 0 0 68 4 17
2017 Either English or French 37 36 10 9 7 0 0 73 17 465
2014 Bilingual 22 43 13 14 7 0 0 66 21 2848
2014 Unilingual English 22 42 12 14 9 0 0 64 24 3265
2014 Unilingual French 22 33 23 8 14 0 0 55 22 24
2014 Either English or French 24 45 12 11 8 0 0 69 19 484
2011 Bilingual 32 41 11 10 5 0 0 74 15 3084
2011 Unilingual English 31 41 10 11 6 0 0 72 17 3601
2011 Unilingual French 26 38 29 7 0 0 0 65 7 41
2011 Either English or French 34 35 12 12 7 0 0 69 19 533

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 35 13 8 4 0 0 75 11 2547
2019 Unilingual English 35 35 16 8 6 0 0 70 13 2385
2019 Unilingual French 36 24 22 13 5 0 0 60 18 14
2019 Either English or French 41 29 18 7 5 0 0 70 12 455
2017 Bilingual 36 37 13 10 4 0 0 72 14 2585
2017 Unilingual English 34 33 14 10 8 0 0 67 18 2911
2017 Unilingual French 30 43 4 10 12 0 0 73 22 17
2017 Either English or French 39 33 13 10 5 0 0 72 16 466
2014 Bilingual 29 38 14 12 6 0 0 67 18 2847
2014 Unilingual English 28 35 15 12 8 0 0 64 21 3265
2014 Unilingual French 23 36 23 8 10 0 0 59 18 24
2014 Either English or French 31 37 15 7 8 0 0 69 16 484

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 40 13 9 3 0 0 76 12 2510
2019 Unilingual English 34 40 13 8 4 1 0 75 12 2353
2019 Unilingual French 32 49 14 0 5 0 0 81 5 14
2019 Either English or French 38 38 11 7 4 0 1 77 12 450
2017 Bilingual 33 38 14 10 4 0 0 71 15 2577
2017 Unilingual English 34 36 13 11 7 0 0 70 18 2909
2017 Unilingual French 29 44 5 9 12 0 0 73 21 17
2017 Either English or French 41 32 13 9 3 1 1 75 13 466
2014 Bilingual 29 39 16 11 6 0 0 68 16 2845
2014 Unilingual English 26 39 15 12 7 1 0 66 20 3262
2014 Unilingual French 22 53 12 7 7 0 0 75 13 24
2014 Either English or French 29 41 13 9 8 1 0 70 17 484
2011 Bilingual 35 42 11 7 3 0 0 78 11 3080
2011 Unilingual English 35 39 12 8 4 1 1 76 12 3597
2011 Unilingual French 35 37 13 11 4 0 0 72 15 41
2011 Either English or French 38 38 11 6 4 1 1 78 10 530

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 39 10 6 2 0 0 82 8 2555
2019 Unilingual English 44 38 10 5 3 0 0 83 8 2390
2019 Unilingual French 42 53 0 0 5 0 0 95 5 14
2019 Either English or French 48 35 10 5 3 0 0 83 8 454
2017 Bilingual 39 42 11 5 3 0 0 80 9 2576
2017 Unilingual English 40 38 11 5 4 0 0 79 10 2905
2017 Unilingual French 48 30 9 0 12 0 0 79 12 17
2017 Either English or French 47 34 11 6 2 0 0 81 8 465
2014 Bilingual 36 42 11 7 4 0 0 79 11 2845
2014 Unilingual English 39 39 11 7 4 0 0 78 11 3263
2014 Unilingual French 48 38 8 0 7 0 0 85 7 24
2014 Either English or French 45 36 10 6 2 0 0 82 8 484
2011 Bilingual 40 41 10 6 3 0 0 81 9 3089
2011 Unilingual English 41 40 10 6 3 0 0 81 9 3603
2011 Unilingual French 34 52 7 5 2 0 0 87 7 41
2011 Either English or French 43 38 8 6 4 0 0 82 10 531
2008 Bilingual 41 41 8 7 2 0 0 82 9 2895
2008 Unilingual English 43 40 8 6 3 0 0 83 9 3332
2008 Unilingual French 48 41 6 4 0 0 0 89 4 40
2008 Either English or French 44 38 7 7 3 0 0 82 10 501

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 33 19 9 6 0 0 66 15 2534
2019 Unilingual English 42 33 15 6 3 0 0 76 9 2378
2019 Unilingual French 65 21 14 0 0 0 0 86 0 14
2019 Either English or French 51 32 11 5 2 0 1 83 7 452
2017 Bilingual 29 38 17 10 5 0 1 68 15 2588
2017 Unilingual English 37 36 15 7 4 0 0 74 11 2916
2017 Unilingual French 48 35 17 0 0 0 0 83 0 17
2017 Either English or French 40 39 13 5 2 0 0 79 7 465
2014 Bilingual 30 38 18 8 5 0 1 68 14 2847
2014 Unilingual English 34 36 18 7 4 0 0 71 11 3263
2014 Unilingual French 61 35 4 0 0 0 0 96 0 24
2014 Either English or French 36 32 20 7 4 1 1 69 11 483
2011 Bilingual 32 35 18 9 6 0 0 68 14 3090
2011 Unilingual English 35 35 19 6 4 0 1 70 11 3601
2011 Unilingual French 47 24 17 9 2 0 0 71 11 41
2011 Either English or French 39 36 16 5 3 0 1 75 8 532
2008 Bilingual 26 32 21 12 8 0 0 59 20 2889
2008 Unilingual English 27 35 22 9 6 0 1 63 15 3330
2008 Unilingual French 44 28 26 0 0 0 2 73 0 40
2008 Either English or French 31 36 21 8 3 0 1 68 11 501

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 25 36 19 8 1 1 27 36 2551
2019 Unilingual English 9 20 38 22 10 1 1 33 29 2386
2019 Unilingual French 0 35 32 32 0 0 0 32 35 14
2019 Either English or French 6 21 33 26 12 1 1 39 28 454
2017 Bilingual 10 28 36 16 6 1 2 23 39 2573
2017 Unilingual English 12 21 37 18 8 1 3 27 35 2907
2017 Unilingual French 18 15 32 21 0 4 9 25 38 17
2017 Either English or French 8 19 37 19 12 1 4 33 28 462
2014 Bilingual 11 31 37 14 4 0 2 19 44 2837
2014 Unilingual English 11 25 39 17 6 1 2 24 36 3254
2014 Unilingual French 11 36 12 37 0 0 4 39 49 24
2014 Either English or French 11 24 36 17 9 1 2 26 36 480
2011 Bilingual 12 29 35 16 5 1 2 22 42 3081
2011 Unilingual English 11 24 37 18 7 1 3 26 36 3607
2011 Unilingual French 16 20 42 17 5 0 0 22 36 41
2011 Either English or French 11 20 34 21 10 1 4 32 32 531
2008 Bilingual 12 30 36 14 5 0 2 19 43 2890
2008 Unilingual English 12 26 37 17 6 1 2 24 38 3326
2008 Unilingual French 6 24 37 25 2 2 4 28 32 40
2008 Either English or French 6 23 40 20 8 2 1 30 30 497

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 17 29 27 15 3 2 44 25 2545
2019 Unilingual English 8 14 29 28 17 2 2 47 22 2378
2019 Unilingual French 0 15 25 51 0 9 0 56 16 13
2019 Either English or French 6 15 24 25 23 4 2 52 23 451
2017 Bilingual 9 19 31 23 11 2 4 36 30 2573
2017 Unilingual English 12 17 29 22 14 2 4 38 31 2897
2017 Unilingual French 4 21 24 31 6 4 9 43 30 17
2017 Either English or French 10 14 22 25 20 3 5 49 27 459
2014 Bilingual 12 23 33 20 8 2 2 29 37 2836
2014 Unilingual English 14 21 29 21 10 3 2 33 36 3249
2014 Unilingual French 4 27 30 15 14 7 4 33 34 24
2014 Either English or French 12 18 26 25 11 4 3 38 33 479
2011 Bilingual 11 19 31 22 10 2 3 35 32 3071
2011 Unilingual English 12 19 27 23 13 3 4 38 32 3598
2011 Unilingual French 4 27 24 25 8 9 2 38 35 41
2011 Either English or French 11 17 26 22 17 3 4 42 30 527
2008 Bilingual 13 22 33 20 9 2 2 29 37 2886
2008 Unilingual English 13 20 28 22 12 2 3 36 34 3320
2008 Unilingual French 8 20 12 32 18 2 7 56 31 40
2008 Either English or French 11 17 28 26 14 2 2 42 29 498

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 26 28 14 7 1 2 22 49 2542
2019 Unilingual English 15 23 31 17 9 2 2 28 40 2379
2019 Unilingual French 16 48 28 8 0 0 0 8 64 14
2019 Either English or French 15 20 26 17 16 5 2 35 37 454
2017 Bilingual 23 28 28 11 5 1 3 17 53 2573
2017 Unilingual English 20 23 28 15 8 2 4 25 46 2904
2017 Unilingual French 24 23 39 0 0 4 9 0 55 17
2017 Either English or French 14 21 26 17 14 3 5 34 39 461
2014 Bilingual 30 30 24 9 4 1 2 13 62 2839
2014 Unilingual English 25 26 27 12 5 2 3 18 54 3249
2014 Unilingual French 25 27 24 4 7 4 8 13 60 23
2014 Either English or French 19 23 26 17 8 3 4 26 45 478
2011 Bilingual 23 29 28 12 4 1 3 17 54 3078
2011 Unilingual English 19 25 29 16 7 2 4 24 46 3594
2011 Unilingual French 11 23 40 22 5 0 0 27 34 41
2011 Either English or French 16 19 30 18 11 2 3 31 37 531
2008 Bilingual 21 29 29 12 5 1 3 17 52 2885
2008 Unilingual English 18 23 31 16 7 2 3 24 43 3314
2008 Unilingual French 2 18 41 14 18 0 7 34 22 40
2008 Either English or French 13 24 31 16 10 3 3 28 40 494

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 21 36 20 10 1 1 31 32 2542
2019 Unilingual English 6 13 31 30 17 1 2 48 20 2367
2019 Unilingual French 0 27 25 31 17 0 0 48 27 14
2019 Either English or French 4 10 25 30 28 1 2 60 15 451
2017 Bilingual 13 23 36 18 7 1 2 26 38 2566
2017 Unilingual English 10 14 31 28 13 1 4 43 24 2890
2017 Unilingual French 4 22 20 40 0 4 9 46 30 17
2017 Either English or French 4 12 26 31 23 1 4 56 17 456
2014 Bilingual 14 25 35 18 6 1 2 24 40 2836
2014 Unilingual English 9 16 35 27 10 1 2 38 26 3248
2014 Unilingual French 0 25 26 30 11 4 4 44 28 24
2014 Either English or French 6 16 32 29 15 0 3 45 22 477
2011 Bilingual 13 25 35 19 6 1 2 25 39 3074
2011 Unilingual English 7 14 34 28 12 1 3 42 22 3595
2011 Unilingual French 9 9 30 38 13 0 0 52 18 41
2011 Either English or French 6 11 29 31 18 1 4 52 18 530
2008 Bilingual 13 26 34 18 7 0 2 25 40 2884
2008 Unilingual English 8 15 35 28 11 1 2 41 24 3317
2008 Unilingual French 2 8 37 25 18 4 4 48 11 40
2008 Either English or French 5 13 32 29 17 1 3 47 19 494

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 25 28 18 11 1 3 30 41 2545
2019 Unilingual English 12 18 28 24 15 1 2 40 31 2381
2019 Unilingual French 21 11 44 7 17 0 0 24 32 14
2019 Either English or French 8 14 25 23 26 2 2 51 23 455
2017 Bilingual 20 26 28 14 7 1 4 22 48 2573
2017 Unilingual English 19 21 26 18 10 2 4 30 43 2905
2017 Unilingual French 13 23 25 25 0 4 9 29 42 17
2017 Either English or French 10 17 25 23 18 2 4 44 29 461
2014 Bilingual 24 28 28 11 5 1 2 17 55 2840
2014 Unilingual English 22 25 27 15 7 1 2 23 49 3252
2014 Unilingual French 15 23 26 11 14 0 12 29 42 24
2014 Either English or French 19 21 28 17 10 2 3 28 42 480
2011 Bilingual 17 25 30 17 7 1 3 24 44 3079
2011 Unilingual English 16 22 30 18 10 2 3 30 39 3593
2011 Unilingual French 10 20 25 27 18 0 0 45 31 41
2011 Either English or French 14 17 27 20 15 2 4 37 34 531
2008 Bilingual 15 25 30 18 8 1 3 27 41 2884
2008 Unilingual English 16 22 28 19 11 2 3 31 39 3323
2008 Unilingual French 9 12 36 21 12 0 11 36 23 40
2008 Either English or French 12 19 29 18 16 1 3 36 33 494

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 20 30 23 12 2 2 36 32 2542
2019 Unilingual English 9 15 28 25 18 2 3 46 25 2376
2019 Unilingual French 5 21 22 29 17 0 6 49 28 14
2019 Either English or French 8 13 22 23 25 4 4 53 23 452
2017 Bilingual 13 20 31 21 9 2 4 32 35 2574
2017 Unilingual English 13 17 28 21 13 3 5 37 33 2907
2017 Unilingual French 4 33 24 21 0 4 14 26 45 17
2017 Either English or French 11 12 24 24 19 4 6 47 26 459
2014 Bilingual 12 19 31 24 10 1 3 35 32 2840
2014 Unilingual English 12 16 26 26 13 2 5 42 30 3249
2014 Unilingual French 18 12 37 22 7 0 4 30 31 24
2014 Either English or French 12 15 22 25 15 6 5 46 30 478
2011 Bilingual 11 20 29 23 10 3 4 35 34 3077
2011 Unilingual English 13 16 27 23 14 2 5 40 31 3595
2011 Unilingual French 11 24 23 17 15 6 5 36 38 41
2011 Either English or French 12 15 26 22 15 3 6 41 30 531
2008 Bilingual 16 27 29 15 6 2 3 23 46 2889
2008 Unilingual English 16 20 28 19 10 3 4 32 38 3322
2008 Unilingual French 12 23 32 7 16 4 4 26 39 40
2008 Either English or French 12 20 25 20 15 3 5 38 35 499

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 24 33 15 8 2 2 25 41 2541
2019 Unilingual English 13 20 33 19 11 2 2 32 34 2378
2019 Unilingual French 6 21 45 7 17 0 5 25 28 14
2019 Either English or French 10 18 25 21 18 5 3 43 30 452
2017 Bilingual 18 25 35 12 5 2 3 18 45 2577
2017 Unilingual English 17 22 31 15 8 3 4 25 42 2906
2017 Unilingual French 4 33 25 15 9 4 9 28 43 17
2017 Either English or French 12 15 31 20 13 4 5 36 30 460
2014 Bilingual 21 29 30 11 5 2 2 17 52 2839
2014 Unilingual English 22 24 30 13 6 2 3 21 48 3252
2014 Unilingual French 15 15 45 7 7 4 8 16 34 24
2014 Either English or French 18 20 27 19 10 3 4 31 40 481

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 19 37 22 10 1 2 33 29 2545
2019 Unilingual English 8 19 36 23 13 1 2 36 27 2385
2019 Unilingual French 0 16 30 45 0 8 0 49 18 14
2019 Either English or French 7 18 30 25 17 2 2 43 26 453
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 18 7 8 4 0 1 81 12 2545
2019 Unilingual English 75 12 5 2 2 1 2 90 4 2388
2019 Unilingual French 67 14 0 19 0 0 0 81 19 14
2019 Either English or French 81 10 3 1 1 1 2 94 3 456
2017 Bilingual 60 20 6 8 5 0 1 81 13 2581
2017 Unilingual English 77 10 5 2 1 0 4 91 4 2919
2017 Unilingual French 42 34 0 0 14 0 10 84 16 17
2017 Either English or French 78 12 6 1 1 1 3 93 1 466
2014 Bilingual 62 19 6 7 5 0 1 82 12 2846
2014 Unilingual English 77 11 4 2 2 0 4 92 4 3263
2014 Unilingual French 67 18 8 4 0 0 4 88 4 24
2014 Either English or French 77 11 6 1 1 1 4 92 2 483
2011 Bilingual 59 19 6 9 6 0 1 79 15 3083
2011 Unilingual English 75 10 5 2 2 0 5 90 4 3595
2011 Unilingual French 77 7 5 7 0 0 5 88 7 41
2011 Either English or French 77 12 6 1 1 1 3 92 2 532
2008 Bilingual 57 19 7 9 7 0 2 77 16 2888
2008 Unilingual English 74 9 4 2 2 1 8 91 5 3330
2008 Unilingual French 77 8 6 3 2 2 0 88 6 40
2008 Either English or French 75 10 4 2 3 2 4 91 4 502

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 31 15 9 5 5 5 68 15 2541
2019 Unilingual English 30 27 16 10 7 6 4 63 19 2387
2019 Unilingual French 16 46 22 5 5 0 5 65 11 14
2019 Either English or French 38 24 15 9 5 5 4 68 16 456
2017 Bilingual 26 34 13 10 7 5 4 67 19 2581
2017 Unilingual English 25 28 16 12 10 5 4 58 24 2918
2017 Unilingual French 18 41 9 23 0 4 5 65 25 17
2017 Either English or French 32 28 13 9 7 6 5 67 18 466
2014 Bilingual 28 34 14 10 8 3 3 66 19 2844
2014 Unilingual English 28 29 14 12 10 4 3 62 23 3265
2014 Unilingual French 18 45 10 4 7 0 16 76 12 24
2014 Either English or French 32 31 12 10 8 5 3 68 20 483

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 29 7 7 4 0 0 81 11 2544
2019 Unilingual English 45 27 9 11 7 1 0 72 18 2385
2019 Unilingual French 46 38 11 0 5 0 0 84 5 14
2019 Either English or French 51 24 7 11 5 1 0 76 17 453
2017 Bilingual 46 31 8 8 5 0 0 78 14 2583
2017 Unilingual English 41 28 9 11 10 1 0 69 21 2919
2017 Unilingual French 39 34 15 8 0 0 5 76 9 17
2017 Either English or French 49 22 10 10 6 2 0 73 17 465
2014 Bilingual 43 32 8 9 7 1 0 76 16 2847
2014 Unilingual English 41 29 9 12 9 1 0 70 21 3263
2014 Unilingual French 31 31 23 4 7 4 0 65 11 23
2014 Either English or French 43 24 12 12 8 1 0 68 20 483

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 32 6 5 3 0 0 86 8 2538
2019 Unilingual English 53 30 6 8 3 0 0 83 11 2383
2019 Unilingual French 54 30 10 6 0 0 0 84 6 14
2019 Either English or French 60 24 8 6 2 0 0 85 8 455
2017 Bilingual 46 37 7 7 3 0 0 83 9 2579
2017 Unilingual English 43 35 7 9 5 0 0 79 14 2918
2017 Unilingual French 37 41 14 8 0 0 0 78 8 17
2017 Either English or French 48 33 8 8 3 0 0 81 11 466
2014 Bilingual 43 40 8 6 3 0 0 83 9 2847
2014 Unilingual English 41 37 9 9 4 0 0 78 13 3262
2014 Unilingual French 41 37 11 0 11 0 0 78 11 24
2014 Either English or French 43 35 9 8 4 0 0 79 12 482

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 36 9 4 2 1 0 85 5 2544
2019 Unilingual English 46 34 11 5 3 1 0 81 8 2385
2019 Unilingual French 38 38 19 0 5 0 0 76 5 14
2019 Either English or French 50 33 8 7 2 0 0 83 8 456
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 26 10 3 2 1 2 84 6 2550
2019 Unilingual English 47 26 14 5 3 1 4 77 9 2388
2019 Unilingual French 48 33 6 0 5 0 8 88 6 14
2019 Either English or French 45 25 14 8 3 1 4 74 12 454

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 33 10 6 4 0 0 80 11 2547
2019 Unilingual English 47 29 11 7 5 1 1 76 12 2388
2019 Unilingual French 56 25 14 0 5 0 0 81 5 14
2019 Either English or French 46 33 9 7 5 0 0 79 12 454
2017 Bilingual 41 36 10 7 5 1 0 77 12 2583
2017 Unilingual English 45 29 10 8 7 1 0 75 15 2923
2017 Unilingual French 39 33 16 0 8 0 4 75 9 17
2017 Either English or French 49 28 11 7 3 0 2 79 10 465
2014 Bilingual 38 36 11 8 5 1 0 75 14 2847
2014 Unilingual English 41 33 11 9 6 1 0 74 15 3264
2014 Unilingual French 30 45 11 8 7 0 0 75 14 24
2014 Either English or French 45 33 9 8 4 1 0 79 12 483
2011 Bilingual 35 37 12 9 5 1 1 73 15 3083
2011 Unilingual English 37 33 11 10 8 0 0 71 18 3601
2011 Unilingual French 46 33 16 0 4 0 0 79 4 41
2011 Either English or French 38 32 11 11 6 1 1 72 17 528
2008 Bilingual 31 36 13 11 8 0 1 68 19 2896
2008 Unilingual English 34 34 12 11 9 1 0 69 20 3332
2008 Unilingual French 40 25 18 11 6 0 0 65 17 40
2008 Either English or French 35 35 13 8 8 1 1 71 16 502

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 26 10 5 3 1 1 81 8 2551
2019 Unilingual English 54 24 10 6 4 1 1 79 10 2386
2019 Unilingual French 73 11 5 6 5 0 0 84 11 14
2019 Either English or French 53 25 9 7 5 1 1 79 12 455
2017 Bilingual 48 30 11 6 4 2 0 79 10 2583
2017 Unilingual English 48 27 10 7 6 2 1 77 13 2918
2017 Unilingual French 38 39 10 0 8 4 0 81 9 17
2017 Either English or French 50 27 10 6 3 2 2 80 9 465
2014 Bilingual 42 32 12 7 5 2 0 76 12 2845
2014 Unilingual English 45 28 11 7 6 2 1 75 14 3264
2014 Unilingual French 34 44 15 0 7 0 0 78 7 24
2014 Either English or French 47 29 11 6 5 1 0 77 11 483
2011 Bilingual 41 33 12 7 5 2 0 76 12 3083
2011 Unilingual English 43 28 11 8 7 2 1 73 15 3607
2011 Unilingual French 39 32 16 0 4 9 0 78 5 41
2011 Either English or French 44 28 11 8 6 1 1 74 15 531
2008 Bilingual 40 31 12 9 5 3 1 73 15 2895
2008 Unilingual English 40 29 11 9 8 2 0 71 17 3328
2008 Unilingual French 29 31 22 9 8 0 0 61 17 40
2008 Either English or French 43 28 12 7 7 2 1 73 14 502

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 30 9 8 4 1 0 80 11 2543
2019 Unilingual English 50 28 10 7 4 1 1 79 11 2378
2019 Unilingual French 73 16 6 0 5 0 0 89 5 14
2019 Either English or French 51 28 9 7 5 0 0 79 12 454
2017 Bilingual 45 34 9 7 4 1 0 79 12 2582
2017 Unilingual English 45 30 8 9 7 1 1 76 16 2919
2017 Unilingual French 39 28 19 5 8 0 0 67 14 17
2017 Either English or French 47 29 10 8 4 1 1 78 12 465
2014 Bilingual 40 35 10 8 6 1 0 76 14 2844
2014 Unilingual English 42 32 9 10 6 1 0 75 16 3263
2014 Unilingual French 37 35 15 8 7 0 0 71 14 24
2014 Either English or French 46 30 9 8 6 0 0 77 13 483
2011 Bilingual 39 35 11 9 5 0 0 75 15 3080
2011 Unilingual English 40 33 10 10 7 1 0 73 17 3605
2011 Unilingual French 40 38 18 0 4 0 0 78 4 41
2011 Either English or French 43 29 10 10 6 0 1 73 17 530
2008 Bilingual 37 34 10 11 7 0 0 72 18 2895
2008 Unilingual English 37 31 10 11 9 1 0 69 20 3329
2008 Unilingual French 53 19 13 7 9 0 0 72 15 40
2008 Either English or French 40 33 11 6 9 1 1 73 15 501

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 12 4 3 2 0 1 91 5 2538
2019 Unilingual English 83 9 3 1 1 1 3 94 2 2373
2019 Unilingual French 84 16 0 0 0 0 0 100 0 14
2019 Either English or French 85 8 4 0 1 0 1 95 1 450
2017 Bilingual 75 14 4 3 3 0 1 90 6 2583
2017 Unilingual English 81 9 4 1 1 0 3 94 2 2914
2017 Unilingual French 56 30 0 0 8 0 5 91 9 17
2017 Either English or French 81 13 2 1 0 1 2 96 1 465
2014 Bilingual 72 16 4 4 4 0 1 88 7 2847
2014 Unilingual English 82 9 3 1 1 0 3 94 2 3262
2014 Unilingual French 85 4 8 0 0 0 4 92 0 24
2014 Either English or French 81 10 4 0 0 0 4 95 1 482
2011 Bilingual 72 15 5 4 3 0 1 88 7 3084
2011 Unilingual English 79 10 4 1 2 0 5 93 3 3601
2011 Unilingual French 87 7 2 0 0 0 5 98 0 41
2011 Either English or French 81 10 5 0 1 1 2 94 2 531
2008 Bilingual 73 12 4 5 4 0 1 86 10 2889
2008 Unilingual English 82 5 3 1 2 1 6 94 3 3326
2008 Unilingual French 89 2 4 2 2 0 0 91 4 40
2008 Either English or French 83 7 3 1 2 1 4 94 3 501

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 63 20 6 4 4 2 2 86 8 2549
2019 Unilingual English 62 18 7 5 4 2 2 84 9 2388
2019 Unilingual French 53 31 5 0 11 0 0 84 11 14
2019 Either English or French 64 16 8 3 4 1 3 84 8 455
2017 Bilingual 49 27 8 6 5 3 3 80 11 2579
2017 Unilingual English 51 23 8 5 6 4 4 80 12 2912
2017 Unilingual French 31 35 12 0 14 4 4 72 15 17
2017 Either English or French 55 22 8 4 4 4 3 83 9 464
2014 Bilingual 47 24 9 6 6 3 4 77 13 2847
2014 Unilingual English 51 22 7 6 7 3 4 78 14 3265
2014 Unilingual French 49 19 18 0 10 4 0 70 11 24
2014 Either English or French 51 22 8 4 5 3 6 81 10 483
2011 Bilingual 45 27 9 7 6 3 3 77 14 3091
2011 Unilingual English 47 25 8 7 8 2 2 75 17 3603
2011 Unilingual French 54 27 2 6 4 2 4 86 11 41
2011 Either English or French 49 24 8 5 9 2 2 77 15 533

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 21 8 3 3 1 0 86 6 2551
2019 Unilingual English 64 20 9 3 3 1 0 85 7 2393
2019 Unilingual French 70 14 11 0 5 0 0 84 5 14
2019 Either English or French 67 19 7 4 3 1 0 86 7 456
2017 Bilingual 57 24 9 4 4 1 0 83 8 2583
2017 Unilingual English 56 22 10 4 6 2 0 79 10 2917
2017 Unilingual French 52 40 0 0 8 0 0 92 8 17
2017 Either English or French 57 24 8 3 3 4 1 85 6 464

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 28 7 6 3 0 0 84 9 2549
2019 Unilingual English 56 25 9 6 4 0 0 81 10 2393
2019 Unilingual French 65 19 11 0 5 0 0 84 5 14
2019 Either English or French 60 20 8 8 4 0 0 80 12 454
2017 Bilingual 52 27 10 7 5 0 0 79 11 2582
2017 Unilingual English 52 24 10 7 7 0 0 77 14 2911
2017 Unilingual French 47 30 15 0 8 0 0 77 8 17
2017 Either English or French 55 25 9 7 2 1 0 81 10 464
2014 Bilingual 47 29 11 7 5 0 0 77 12 2842
2014 Unilingual English 48 27 10 8 6 0 0 76 14 3265
2014 Unilingual French 41 45 8 0 7 0 0 86 7 24
2014 Either English or French 53 24 10 6 5 1 0 78 11 483

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 49 12 8 3 1 1 76 12 1029
2019 Unilingual English 23 44 12 13 5 2 1 69 18 227
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 34 14 10 4 6 0 70 15 2539
2019 Unilingual English 35 31 15 7 4 7 0 71 12 2393
2019 Unilingual French 29 53 0 18 0 0 0 82 18 14
2019 Either English or French 42 29 10 6 4 9 0 79 11 456
2017 Bilingual 24 35 16 11 6 8 1 65 18 2582
2017 Unilingual English 27 30 15 10 8 10 0 63 20 2924
2017 Unilingual French 19 45 10 18 4 4 0 66 23 17
2017 Either English or French 39 26 14 7 5 8 1 72 13 466
2014 Bilingual 21 34 18 12 6 9 0 61 19 2847
2014 Unilingual English 25 31 18 9 7 11 0 62 18 3259
2014 Unilingual French 26 41 18 0 0 11 4 79 0 24
2014 Either English or French 25 30 18 9 6 11 1 62 17 483
2011 Bilingual 23 33 18 12 7 7 1 60 21 3086
2011 Unilingual English 25 28 18 11 10 8 1 58 23 3598
2011 Unilingual French 25 42 17 2 6 7 0 73 9 39
2011 Either English or French 26 29 16 10 10 8 1 61 22 532

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 35 17 11 6 2 0 66 17 2533
2019 Unilingual English 30 33 17 11 6 3 0 64 18 2383
2019 Unilingual French 17 65 6 12 0 0 0 82 12 14
2019 Either English or French 39 31 12 8 4 5 0 74 13 456
2017 Bilingual 22 35 19 13 8 2 1 59 22 2583
2017 Unilingual English 22 31 17 14 11 4 0 56 26 2917
2017 Unilingual French 25 50 5 17 4 0 0 74 21 17
2017 Either English or French 35 26 18 11 7 3 0 63 19 466
2014 Bilingual 18 35 22 14 9 3 0 54 23 2845
2014 Unilingual English 21 30 20 15 10 4 0 53 27 3256
2014 Unilingual French 30 30 26 4 0 11 0 67 4 24
2014 Either English or French 24 29 21 11 9 5 0 57 20 482
2011 Bilingual 18 35 20 14 10 3 0 54 25 3077
2011 Unilingual English 21 32 17 14 13 3 0 55 28 3598
2011 Unilingual French 11 45 22 7 4 11 0 63 12 41
2011 Either English or French 27 28 19 10 13 2 0 56 24 531
2008 Bilingual 23 35 18 12 8 2 1 61 21 2891
2008 Unilingual English 23 34 16 12 12 3 0 60 24 3332
2008 Unilingual French 32 44 13 11 0 0 0 76 11 40
2008 Either English or French 27 33 17 9 9 4 0 63 19 502

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 32 21 15 7 5 0 55 23 2534
2019 Unilingual English 21 31 20 15 7 6 0 56 23 2381
2019 Unilingual French 8 51 28 5 7 0 0 60 12 14
2019 Either English or French 31 30 15 9 5 9 0 68 16 454
2017 Bilingual 15 31 23 17 8 6 0 49 26 2582
2017 Unilingual English 16 28 19 18 12 7 0 48 32 2916
2017 Unilingual French 9 46 24 13 4 4 0 58 18 17
2017 Either English or French 27 25 19 12 10 6 1 56 23 466
2014 Bilingual 12 30 25 19 9 5 0 44 30 2847
2014 Unilingual English 15 26 20 19 13 7 0 44 34 3259
2014 Unilingual French 15 37 26 3 4 15 0 61 9 24
2014 Either English or French 16 30 21 15 8 10 1 51 26 483
2011 Bilingual 10 33 22 19 9 6 0 46 30 3080
2011 Unilingual English 13 32 19 18 12 7 0 48 31 3603
2011 Unilingual French 11 37 32 4 4 11 0 55 9 41
2011 Either English or French 16 33 18 15 12 6 0 52 29 528
2008 Bilingual 11 34 22 18 9 6 0 49 28 2888
2008 Unilingual English 13 33 17 18 12 7 0 49 33 3327
2008 Unilingual French 18 43 23 8 4 4 0 63 13 40
2008 Either English or French 13 35 20 14 9 9 0 53 25 502

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 35 18 18 9 2 0 55 27 2538
2019 Unilingual English 20 31 19 17 10 3 0 52 28 2390
2019 Unilingual French 14 54 14 18 0 0 0 68 18 14
2019 Either English or French 29 30 16 12 7 6 0 63 20 453
2017 Bilingual 15 35 21 17 10 3 0 51 28 2585
2017 Unilingual English 16 28 16 18 16 5 0 47 36 2918
2017 Unilingual French 28 47 0 13 8 5 0 78 22 17
2017 Either English or French 26 27 16 15 11 5 0 56 27 466
2014 Bilingual 14 33 20 20 11 2 0 47 32 2844
2014 Unilingual English 14 28 17 21 15 4 0 45 37 3260
2014 Unilingual French 15 38 33 0 0 14 0 61 0 24
2014 Either English or French 19 28 21 16 11 5 0 50 29 481
2011 Bilingual 12 33 19 22 11 2 0 46 34 3078
2011 Unilingual English 13 30 17 23 14 3 0 45 38 3598
2011 Unilingual French 17 41 29 4 7 2 0 59 11 40
2011 Either English or French 16 33 17 17 14 3 0 50 32 529
2008 Bilingual 13 36 16 22 11 2 0 51 33 2887
2008 Unilingual English 14 33 14 21 14 3 0 49 36 3335
2008 Unilingual French 27 41 8 13 9 2 0 69 22 40
2008 Either English or French 15 38 16 17 9 4 0 56 27 500

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 29 16 5 2 3 0 76 7 2555
2019 Unilingual English 48 25 12 4 2 9 2 81 6 2392
2019 Unilingual French 64 24 0 12 0 0 0 88 12 13
2019 Either English or French 55 20 9 4 2 10 2 84 6 454
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 43 17 9 2 1 0 72 11 2551
2019 Unilingual English 27 43 18 7 2 2 0 72 10 2389
2019 Unilingual French 8 68 23 0 0 0 0 77 0 14
2019 Either English or French 34 40 12 8 4 2 0 76 12 453
2017 Bilingual 25 45 17 9 3 1 0 71 12 2582
2017 Unilingual English 25 39 17 10 6 2 0 66 16 2917
2017 Unilingual French 29 33 21 8 4 5 0 65 13 17
2017 Either English or French 34 37 14 9 5 1 0 72 14 463
2014 Bilingual 22 44 19 10 4 1 0 67 14 2845
2014 Unilingual English 23 40 19 10 5 3 0 65 15 3264
2014 Unilingual French 20 55 8 4 7 8 0 81 11 24
2014 Either English or French 25 44 15 8 5 3 0 71 13 483
2011 Bilingual 23 45 17 10 4 1 0 69 14 3079
2011 Unilingual English 24 41 17 10 6 2 0 67 16 3602
2011 Unilingual French 21 47 20 8 2 2 0 69 10 41
2011 Either English or French 25 40 16 10 6 2 1 66 17 531

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 35 24 17 5 4 0 52 23 2535
2019 Unilingual English 15 35 21 18 7 4 0 52 25 2375
2019 Unilingual French 0 46 33 13 0 8 0 50 14 14
2019 Either English or French 25 33 19 12 6 5 1 61 20 456

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 39 14 9 3 2 1 73 13 2548
2019 Unilingual English 30 35 15 10 4 4 2 69 15 2382
2019 Unilingual French 0 57 25 13 5 0 0 57 18 14
2019 Either English or French 36 29 15 8 6 4 2 69 15 452
2017 Bilingual 37 38 11 8 3 2 1 77 12 2585
2017 Unilingual English 31 37 12 8 7 4 1 72 16 2913
2017 Unilingual French 33 38 12 5 8 5 0 74 14 17
2017 Either English or French 37 34 13 6 5 4 1 75 11 463
2014 Bilingual 34 39 11 8 4 3 1 76 12 2848
2014 Unilingual English 33 37 11 8 5 4 1 74 14 3263
2014 Unilingual French 22 37 15 8 4 11 4 69 14 24
2014 Either English or French 32 34 14 8 5 6 1 71 14 484
2011 Bilingual 33 34 12 10 5 4 1 71 16 3075
2011 Unilingual English 31 34 12 10 7 5 1 69 18 3602
2011 Unilingual French 31 37 12 9 4 7 0 74 14 41
2011 Either English or French 29 33 13 10 8 7 1 67 19 530
2008 Bilingual 33 35 11 10 6 4 1 72 17 2888
2008 Unilingual English 29 34 12 11 9 5 1 66 21 3331
2008 Unilingual French 44 32 13 7 4 0 0 76 11 39
2008 Either English or French 26 36 12 11 7 7 1 68 19 502

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 40 19 7 3 2 0 72 10 2544
2019 Unilingual English 30 37 20 8 3 2 0 68 11 2383
2019 Unilingual French 16 65 19 0 0 0 0 81 0 14
2019 Either English or French 38 34 15 7 3 3 0 75 10 453

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 22 21 15 11 11 3 46 30 2542
2019 Unilingual English 16 21 21 14 13 11 3 44 32 2382
2019 Unilingual French 8 40 24 6 5 17 0 58 13 14
2019 Either English or French 24 22 19 11 9 13 3 54 23 456
2017 Bilingual 15 22 19 16 13 11 4 44 34 2586
2017 Unilingual English 16 20 17 15 19 10 2 42 39 2911
2017 Unilingual French 4 35 34 5 12 9 0 43 20 17
2017 Either English or French 24 24 14 12 11 12 2 56 27 463
2014 Bilingual 12 20 20 17 19 10 3 37 41 2847
2014 Unilingual English 14 19 18 18 19 11 2 38 42 3261
2014 Unilingual French 16 19 11 21 14 12 8 43 43 24
2014 Either English or French 17 22 20 13 16 11 2 44 32 484
2011 Bilingual 11 18 19 17 16 13 4 36 41 3085
2011 Unilingual English 13 18 18 16 19 14 3 37 42 3606
2011 Unilingual French 9 14 42 11 11 9 5 27 25 41
2011 Either English or French 16 21 17 13 17 12 3 44 35 530

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 36 19 13 6 2 0 60 20 2545
2019 Unilingual English 20 30 19 16 12 3 0 51 29 2386
2019 Unilingual French 5 54 17 11 12 0 0 60 24 14
2019 Either English or French 31 30 14 13 9 3 0 63 23 453
2017 Bilingual 23 35 18 15 7 2 0 60 22 2582
2017 Unilingual English 21 30 14 17 15 2 0 53 33 2910
2017 Unilingual French 39 29 0 14 17 0 0 69 31 17
2017 Either English or French 29 31 14 11 11 4 1 62 23 464
2014 Bilingual 17 33 18 17 12 2 0 51 30 2845
2014 Unilingual English 16 26 18 21 17 3 1 43 38 3266
2014 Unilingual French 15 29 22 14 11 4 4 49 27 24
2014 Either English or French 21 28 19 16 12 3 0 51 29 482
2011 Bilingual 22 35 16 15 9 2 1 59 24 3091
2011 Unilingual English 21 32 16 16 13 2 1 54 30 3604
2011 Unilingual French 16 25 31 15 6 6 0 44 23 41
2011 Either English or French 25 29 13 15 15 4 0 56 31 532
2008 Bilingual 26 39 16 11 6 2 0 66 17 2892
2008 Unilingual English 24 36 14 14 10 2 0 61 24 3331
2008 Unilingual French 21 23 40 15 0 0 0 44 15 40
2008 Either English or French 24 35 16 13 8 4 0 61 22 502

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 31 16 14 12 2 2 56 27 2552
2019 Unilingual English 18 24 16 18 21 3 1 43 40 2390
2019 Unilingual French 5 25 19 30 12 8 0 33 46 14
2019 Either English or French 24 27 17 13 13 4 2 54 28 455
2017 Bilingual 20 29 14 16 16 3 2 52 33 2585
2017 Unilingual English 16 21 14 19 25 3 2 39 46 2910
2017 Unilingual French 25 25 10 9 22 9 0 55 34 17
2017 Either English or French 21 20 18 13 19 5 4 45 35 461
2014 Bilingual 13 26 15 20 21 2 2 41 43 2844
2014 Unilingual English 12 20 15 20 29 3 2 33 51 3265
2014 Unilingual French 17 24 4 4 39 0 13 46 49 23
2014 Either English or French 15 20 16 16 24 4 5 39 44 483
2011 Bilingual 17 29 16 18 17 3 1 47 36 3089
2011 Unilingual English 13 26 15 19 24 2 2 40 44 3602
2011 Unilingual French 21 16 23 18 17 0 6 39 37 41
2011 Either English or French 15 23 14 16 25 3 3 41 44 532
2008 Bilingual 22 35 14 14 11 2 2 59 26 2886
2008 Unilingual English 16 31 13 17 19 2 2 48 38 3327
2008 Unilingual French 19 16 16 29 18 2 0 36 48 40
2008 Either English or French 17 29 13 18 17 4 2 49 38 502

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 27 14 5 4 0 3 76 10 2550
2019 Unilingual English 52 25 12 4 3 1 4 80 7 2382
2019 Unilingual French 59 8 19 0 5 0 8 74 6 14
2019 Either English or French 55 24 10 4 2 1 5 84 6 453

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 12 8 4 5 1 13 80 10 2547
2019 Unilingual English 42 14 12 8 13 2 8 63 23 2381
2019 Unilingual French 11 16 8 34 26 0 5 28 63 14
2019 Either English or French 46 15 13 5 8 3 10 70 15 454

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 25 14 5 3 1 3 77 8 2545
2019 Unilingual English 38 27 18 8 5 1 3 68 13 2384
2019 Unilingual French 29 0 38 0 16 0 17 35 20 14
2019 Either English or French 42 26 16 7 4 2 3 72 12 454

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 21 15 7 5 3 5 71 12 2536
2019 Unilingual English 35 22 17 11 8 3 4 61 20 2375
2019 Unilingual French 29 0 22 0 16 7 25 43 24 14
2019 Either English or French 38 22 19 6 7 4 4 66 14 451

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 14 9 6 5 2 7 79 11 2539
2019 Unilingual English 42 16 14 9 10 4 5 64 20 2375
2019 Unilingual French 5 5 25 0 31 8 25 16 46 14
2019 Either English or French 45 18 13 7 8 5 4 69 16 454

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 13 6 2 2 1 5 90 4 2539
2019 Unilingual English 66 15 8 3 2 2 4 86 5 2380
2019 Unilingual French 50 34 6 0 10 0 0 84 10 12
2019 Either English or French 67 15 7 2 2 2 4 88 4 453

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 77 8 5 2 2 3 4 91 4 2537
2019 Unilingual English 72 9 5 3 3 5 4 88 6 2381
2019 Unilingual French 66 14 0 0 12 0 8 87 13 14
2019 Either English or French 73 10 4 2 2 5 4 91 5 453

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 80 6 2 1 1 1 9 95 2 2545
2019 Unilingual English 76 8 3 1 2 2 8 93 3 2377
2019 Unilingual French 67 11 0 0 0 0 22 100 0 14
2019 Either English or French 75 9 2 1 2 2 9 95 3 454

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 42 20 9 2 4 1 68 11 2546
2019 Unilingual English 19 42 19 10 5 5 1 64 15 2387
2019 Unilingual French 12 68 14 0 5 0 0 81 5 14
2019 Either English or French 25 40 15 11 4 4 1 69 16 454
2017 Bilingual 21 39 21 10 5 5 0 62 16 2582
2017 Unilingual English 18 34 20 13 9 5 0 55 23 2913
2017 Unilingual French 29 35 23 0 12 0 0 65 12 17
2017 Either English or French 26 31 21 12 5 4 0 60 18 465

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 40 12 6 2 2 0 80 7 2540
2019 Unilingual English 38 38 13 5 3 2 0 78 8 2378
2019 Unilingual French 14 66 15 0 6 0 0 79 6 13
2019 Either English or French 48 33 10 5 1 1 0 83 7 453
2017 Bilingual 39 43 11 4 2 2 0 83 6 2586
2017 Unilingual English 39 37 11 6 4 2 0 78 11 2914
2017 Unilingual French 33 50 5 4 8 0 0 83 12 17
2017 Either English or French 47 34 9 6 2 3 0 83 7 465
2014 Bilingual 39 40 13 4 2 2 0 80 7 2847
2014 Unilingual English 41 37 11 5 3 2 0 80 9 3264
2014 Unilingual French 34 39 12 0 0 7 8 86 0 23
2014 Either English or French 47 31 13 4 3 2 0 80 7 484
2011 Bilingual 34 41 14 6 3 2 0 77 9 3083
2011 Unilingual English 35 37 13 8 5 2 0 74 13 3601
2011 Unilingual French 24 59 9 2 4 2 0 84 7 41
2011 Either English or French 36 37 14 6 5 3 0 75 11 526

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 34 12 3 1 3 0 83 4 2531
2019 Unilingual English 44 34 13 4 2 4 1 80 6 2378
2019 Unilingual French 36 45 8 0 5 6 0 86 5 14
2019 Either English or French 52 26 12 4 2 5 0 82 5 454
2017 Bilingual 41 38 13 2 2 3 0 82 4 2585
2017 Unilingual English 40 32 14 4 4 5 1 77 8 2909
2017 Unilingual French 39 40 4 0 12 0 5 82 13 17
2017 Either English or French 44 33 14 4 3 2 0 79 6 464
2014 Bilingual 42 37 12 3 2 4 0 83 5 2845
2014 Unilingual English 45 34 11 3 2 4 0 83 6 3262
2014 Unilingual French 44 34 4 0 0 10 8 95 0 24
2014 Either English or French 51 27 13 1 2 5 1 82 4 484

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 34 9 3 1 0 0 87 5 2545
2019 Unilingual English 51 33 9 4 2 1 0 84 6 2392
2019 Unilingual French 47 48 0 0 5 0 0 95 5 14
2019 Either English or French 60 26 8 4 1 1 0 86 5 456
2017 Bilingual 44 40 9 4 2 0 0 85 6 2583
2017 Unilingual English 44 35 9 6 5 0 0 80 11 2916
2017 Unilingual French 44 39 5 0 12 0 0 83 12 17
2017 Either English or French 53 31 9 5 2 0 0 84 7 465
2014 Bilingual 44 38 10 5 2 0 0 82 8 2844
2014 Unilingual English 45 37 9 5 4 0 0 83 9 3265
2014 Unilingual French 48 33 11 4 0 0 4 85 4 24
2014 Either English or French 49 32 9 5 4 0 0 81 10 484
2011 Bilingual 39 39 12 6 3 1 0 79 9 3076
2011 Unilingual English 40 36 11 7 5 1 0 77 12 3603
2011 Unilingual French 45 38 6 6 2 2 0 85 9 41
2011 Either English or French 41 33 15 5 6 0 0 75 10 531
2008 Bilingual 37 40 12 6 3 1 0 78 10 2893
2008 Unilingual English 37 37 12 8 5 1 0 75 14 3330
2008 Unilingual French 43 43 9 4 0 0 0 87 4 40
2008 Either English or French 42 33 11 7 4 1 0 77 12 500

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 34 15 6 3 0 0 76 10 2545
2019 Unilingual English 41 33 15 6 4 1 0 75 10 2382
2019 Unilingual French 22 48 18 7 5 0 0 70 12 14
2019 Either English or French 49 28 13 5 4 1 0 78 9 454
2017 Bilingual 34 37 18 7 4 0 0 71 12 2582
2017 Unilingual English 34 32 16 9 8 1 0 66 17 2913
2017 Unilingual French 44 30 14 0 12 0 0 74 12 17
2017 Either English or French 46 26 15 8 4 1 0 73 12 463
2014 Bilingual 25 39 18 10 7 1 0 65 17 2847
2014 Unilingual English 26 35 18 11 9 1 0 62 20 3262
2014 Unilingual French 34 40 16 0 0 11 0 83 0 24
2014 Either English or French 31 36 15 9 7 0 0 68 16 484
2011 Bilingual 29 37 18 9 5 1 0 67 15 3084
2011 Unilingual English 29 35 18 9 7 1 0 64 17 3603
2011 Unilingual French 27 35 27 7 4 0 0 62 11 41
2011 Either English or French 32 31 18 9 9 1 0 64 18 532

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 36 14 6 3 0 0 77 9 2533
2019 Unilingual English 38 36 14 7 4 0 0 75 11 2363
2019 Unilingual French 14 69 5 7 5 0 0 82 12 14
2019 Either English or French 48 28 14 6 4 0 0 77 10 450
2017 Bilingual 33 40 16 7 4 0 0 73 11 2588
2017 Unilingual English 33 35 15 10 7 0 0 68 17 2917
2017 Unilingual French 44 35 9 0 12 0 0 79 12 17
2017 Either English or French 45 29 16 7 4 0 0 73 11 464
2014 Bilingual 26 40 17 11 6 0 0 66 17 2846
2014 Unilingual English 26 37 16 12 8 0 0 63 20 3264
2014 Unilingual French 19 55 11 8 0 7 0 79 9 24
2014 Either English or French 30 38 13 11 7 0 0 69 18 483
2011 Bilingual 29 40 16 10 5 0 0 70 14 3085
2011 Unilingual English 28 37 16 11 7 0 0 66 18 3600
2011 Unilingual French 22 47 24 5 2 0 0 69 7 41
2011 Either English or French 30 37 16 8 9 1 0 67 17 531
2008 Bilingual 31 41 14 9 5 0 0 72 14 2886
2008 Unilingual English 30 38 13 12 7 1 0 68 19 3333
2008 Unilingual French 49 33 7 11 0 0 0 82 11 40
2008 Either English or French 31 38 16 9 6 0 0 69 15 500

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 26 19 10 5 3 0 65 15 2553
2019 Unilingual English 35 27 18 10 7 3 1 63 18 2388
2019 Unilingual French 30 20 38 0 12 0 0 50 12 14
2019 Either English or French 39 22 19 10 8 3 0 62 18 456
2017 Bilingual 29 28 20 11 7 4 1 60 19 2583
2017 Unilingual English 31 24 17 12 12 4 0 58 25 2914
2017 Unilingual French 38 30 16 9 8 0 0 68 17 17
2017 Either English or French 34 25 17 13 7 5 0 61 21 462
2014 Bilingual 24 28 19 14 10 4 0 55 25 2846
2014 Unilingual English 26 24 20 14 12 4 0 53 27 3266
2014 Unilingual French 36 31 11 14 0 4 4 73 15 24
2014 Either English or French 30 28 17 11 10 4 0 61 21 484
2011 Bilingual 28 26 19 13 9 5 1 57 23 3085
2011 Unilingual English 27 25 18 14 11 4 0 55 26 3600
2011 Unilingual French 36 14 29 13 6 2 0 51 20 41
2011 Either English or French 28 24 20 13 10 5 0 54 25 532
2008 Bilingual 29 28 17 13 7 5 1 60 22 2891
2008 Unilingual English 27 27 17 13 11 5 0 57 25 3331
2008 Unilingual French 38 36 9 10 0 4 2 80 11 40
2008 Either English or French 25 29 18 14 7 6 0 58 22 502
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 33 33 34 2556
2019 Unilingual English 27 34 38 2395
2019 Unilingual French 21 25 54 14
2019 Either English or French 31 29 40 455
2017 Bilingual 35 34 31 2584
2017 Unilingual English 28 35 37 2916
2017 Unilingual French 32 49 18 17
2017 Either English or French 25 36 39 464
2014 Bilingual 35 32 33 2848
2014 Unilingual English 27 35 38 3266
2014 Unilingual French 34 47 19 24
2014 Either English or French 22 42 36 484
2011 Bilingual 37 33 30 3087
2011 Unilingual English 30 33 36 3607
2011 Unilingual French 25 48 27 41
2011 Either English or French 27 37 36 533

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 11 40 37 2 4 6 851
2019 Unilingual English 9 33 31 3 15 9 632
2017 Bilingual 13 36 38 3 3 7 916
2017 Unilingual English 11 28 34 10 8 8 821
2017 Either English or French 10 25 22 9 28 6 113
2014 Bilingual 11 34 43 5 9999 7 996
2014 Unilingual English 11 28 35 14 9999 13 867
2014 Either English or French 19 18 29 14 9999 20 104
2011 Bilingual 11 37 38 5 9999 9 1139
2011 Unilingual English 13 27 39 10 9999 11 1109
2011 Unilingual French 10 27 44 9 9999 9 11
2011 Either English or French 11 23 38 14 9999 14 150
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 46 7 6 2 1 2 84 8 2548
2019 Unilingual English 34 47 8 7 2 1 1 82 10 2391
2019 Unilingual French 0 61 17 22 0 0 0 61 22 14
2019 Either English or French 29 44 9 8 6 2 1 76 15 452

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 24 8 2 1 4 2 88 3 2542
2019 Unilingual English 57 24 9 3 1 5 1 86 4 2387
2019 Unilingual French 36 31 24 0 0 8 0 73 0 14
2019 Either English or French 54 21 11 2 1 9 2 84 4 453
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 2551
2019 Unilingual English 12 88 2389

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 286
2019 Unilingual English 55 45 279

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 61 39 286
2019 Unilingual English 62 38 279

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 286
2019 Unilingual English 5 95 279

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 286
2019 Unilingual English 6 94 279

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 286
2019 Unilingual English 4 96 279

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 286
2019 Unilingual English 4 96 279

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 43 57 282
2019 Unilingual English 34 66 273

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 41 59 282
2019 Unilingual English 41 59 273

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 47 53 282
2019 Unilingual English 48 52 273

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 40 60 282
2019 Unilingual English 42 58 273

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 32 68 282
2019 Unilingual English 34 66 273

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 282
2019 Unilingual English 53 47 273

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 35 65 282
2019 Unilingual English 29 71 273

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 282
2019 Unilingual English 10 90 273

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 282
2019 Unilingual English 10 90 273

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 40 60 282
2019 Unilingual English 48 52 273

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 24 76 282
2019 Unilingual English 27 73 273

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 282
2019 Unilingual English 17 83 273

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 281
2019 Unilingual English 57 43 270

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 27 73 281
2019 Unilingual English 22 78 270

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 5 95 281
2019 Unilingual English 8 92 270

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 281
2019 Unilingual English 15 85 270

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 281
2019 Unilingual English 8 92 270

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 7 93 270

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 281
2019 Unilingual English 12 88 270

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 281
2019 Unilingual English 10 90 270

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 28 72 281
2019 Unilingual English 27 73 270

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 10 90 249

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 26 74 249

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 7 93 249

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 249

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 249

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 249

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 11 89 249

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 249

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 14 86 249

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 33 67 249

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 8 92 249

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 50 50 249

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 54 46 249

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 2 98 249

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 11 89 249

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 2545
2019 Unilingual English 15 85 2379

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 16 18 8 5 28 9 50 21 2554
2019 Unilingual English 16 14 19 7 6 29 9 48 21 2388
2019 Unilingual French 6 23 14 0 5 39 14 60 11 14
2019 Either English or French 20 12 17 6 5 29 11 53 19 455
2017 Bilingual 15 18 18 7 7 28 7 50 22 2585
2017 Unilingual English 14 16 18 7 10 27 8 46 27 2920
2017 Unilingual French 14 24 26 4 13 10 9 47 21 17
2017 Either English or French 20 18 19 6 3 25 8 57 14 464
2014 Bilingual 13 18 19 7 7 29 7 48 22 2848
2014 Unilingual English 13 15 19 8 8 28 9 45 26 3263
2014 Unilingual French 22 23 19 0 0 29 8 71 0 24
2014 Either English or French 17 17 17 4 7 28 9 54 19 484

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 33 16 6 3 9 1 72 10 2553
2019 Unilingual English 33 29 17 6 4 11 1 69 11 2390
2019 Unilingual French 19 53 8 8 5 6 0 77 14 14
2019 Either English or French 39 23 14 7 3 13 2 73 11 456
2017 Bilingual 28 34 16 7 5 9 1 69 13 2580
2017 Unilingual English 28 28 17 7 8 11 1 64 17 2915
2017 Unilingual French 27 25 26 4 12 5 0 55 18 17
2017 Either English or French 34 28 18 5 3 11 2 70 10 464
2014 Bilingual 21 31 20 7 5 14 2 62 14 2846
2014 Unilingual English 22 26 20 7 6 16 2 59 16 3263
2014 Unilingual French 41 23 15 0 0 14 8 82 0 24
2014 Either English or French 26 24 18 6 6 17 2 63 15 484
2011 Bilingual 28 36 16 7 4 9 0 70 12 3085
2011 Unilingual English 29 30 18 8 6 10 0 65 15 3601
2011 Unilingual French 34 42 11 0 8 4 0 80 9 41
2011 Either English or French 34 25 20 6 5 10 0 65 13 532
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 2549
2019 Unilingual English 8 92 2389

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 37 63 154
2019 Unilingual English 44 56 180

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 74 26 154
2019 Unilingual English 78 22 180

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 154
2019 Unilingual English 6 94 180

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 154

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 154
2019 Unilingual English 7 93 180

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 3 97 180

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 154
2019 Unilingual English 8 92 180

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 24 76 152
2019 Unilingual English 33 67 175

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 152
2019 Unilingual English 26 74 175

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 152
2019 Unilingual English 22 78 175

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 152
2019 Unilingual English 13 87 175

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 29 71 152
2019 Unilingual English 29 71 175

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 22 78 152
2019 Unilingual English 23 77 175

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 152
2019 Unilingual English 3 97 175

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 175

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 152
2019 Unilingual English 18 82 175

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 175

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 152
2019 Unilingual English 15 85 175

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 152
2019 Unilingual English 0 100 175

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 152
2019 Unilingual English 19 81 175

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 32 68 148
2019 Unilingual English 24 76 171

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 148
2019 Unilingual English 10 90 171

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 5 95 171

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 148
2019 Unilingual English 14 86 171

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 148
2019 Unilingual English 5 95 171

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 171

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 5 95 148
2019 Unilingual English 8 92 171

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 148
2019 Unilingual English 7 93 171

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 51 49 148
2019 Unilingual English 54 46 171

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 4 96 152

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 19 81 152

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 152

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 5 95 152

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 152

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 152

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 27 73 152

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 8 92 152

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 45 55 152

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 62 38 152

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 152

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 2544
2019 Unilingual English 9 91 2385

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 15 20 3 2 33 9 56 10 2544
2019 Unilingual English 18 12 21 4 3 33 9 51 12 2391
2019 Unilingual French 6 16 21 8 5 39 6 38 24 14
2019 Either English or French 24 11 17 4 2 30 12 60 11 453
2017 Bilingual 15 17 19 3 3 35 8 57 10 2582
2017 Unilingual English 16 14 20 3 5 34 8 52 13 2915
2017 Unilingual French 9 49 17 4 8 9 4 67 14 17
2017 Either English or French 22 14 21 3 1 31 9 59 6 465
2014 Bilingual 13 16 20 3 3 37 8 53 10 2841
2014 Unilingual English 15 14 21 3 3 35 9 52 11 3265
2014 Unilingual French 26 19 18 0 7 19 11 64 9 24
2014 Either English or French 16 16 21 3 3 32 10 55 10 482

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 32 17 3 2 10 1 75 6 2540
2019 Unilingual English 35 26 18 4 3 13 2 72 8 2389
2019 Unilingual French 11 46 24 0 5 8 6 66 6 14
2019 Either English or French 42 22 14 3 2 15 2 77 6 454
2017 Bilingual 30 34 16 3 2 12 1 75 7 2577
2017 Unilingual English 30 30 17 3 4 14 2 71 9 2912
2017 Unilingual French 32 41 6 9 8 4 0 76 18 17
2017 Either English or French 36 28 15 3 2 14 2 77 5 462
2014 Bilingual 25 32 19 3 2 18 2 70 6 2843
2014 Unilingual English 27 26 19 4 3 19 2 67 8 3265
2014 Unilingual French 29 31 14 0 4 14 8 77 5 24
2014 Either English or French 28 23 22 2 2 19 2 65 6 484
2011 Bilingual 35 36 14 3 2 10 0 79 6 3079
2011 Unilingual English 36 33 14 4 3 10 0 76 8 3597
2011 Unilingual French 39 40 15 2 2 2 0 80 5 40
2011 Either English or French 34 29 18 4 2 12 0 72 7 530
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 28 22 13 15 0 1 49 29 2554
2019 Unilingual English 23 29 21 13 13 0 1 52 27 2387
2019 Unilingual French 38 14 19 5 24 0 0 52 29 14
2019 Either English or French 32 25 18 11 12 0 1 58 23 455
2017 Bilingual 17 23 21 15 20 0 2 42 37 2582
2017 Unilingual English 18 25 20 15 21 0 2 43 37 2916
2017 Unilingual French 14 14 10 10 46 0 6 30 60 16
2017 Either English or French 16 25 20 12 23 2 2 43 36 460

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 27 29 17 11 0 0 43 28 2556
2019 Unilingual English 21 32 23 14 9 0 1 53 23 2389
2019 Unilingual French 32 7 24 31 5 0 0 40 36 14
2019 Either English or French 29 33 19 11 7 0 2 63 18 455
2017 Bilingual 12 25 29 20 14 0 1 37 34 2582
2017 Unilingual English 17 29 25 15 12 0 1 47 28 2912
2017 Unilingual French 14 22 36 5 23 0 0 36 28 16
2017 Either English or French 23 30 23 14 9 1 1 53 23 463

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 30 26 14 9 0 1 50 24 2546
2019 Unilingual English 29 33 20 10 6 0 2 64 17 2376
2019 Unilingual French 32 27 5 28 8 0 0 59 36 14
2019 Either English or French 44 27 17 6 4 0 2 72 10 453
2017 Bilingual 15 27 27 19 11 0 1 42 30 2576
2017 Unilingual English 24 33 21 11 8 1 3 59 20 2909
2017 Unilingual French 19 27 32 9 12 0 0 46 22 17
2017 Either English or French 32 30 18 9 5 1 4 65 16 462

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 25 24 17 13 0 1 46 30 2542
2019 Unilingual English 27 26 22 12 11 1 1 54 24 2380
2019 Unilingual French 24 21 19 28 8 0 0 45 36 14
2019 Either English or French 35 24 21 10 8 0 2 60 18 452
2017 Bilingual 15 23 26 19 16 1 2 38 36 2583
2017 Unilingual English 19 24 21 16 16 1 2 45 33 2909
2017 Unilingual French 19 21 24 4 32 0 0 40 36 17
2017 Either English or French 25 25 21 13 13 1 2 52 27 463

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 27 14 7 5 0 5 72 13 2540
2019 Unilingual English 53 23 10 4 3 1 6 81 8 2380
2019 Unilingual French 48 19 14 0 5 6 8 78 6 14
2019 Either English or French 61 20 7 2 3 0 7 87 6 453
2017 Bilingual 33 26 18 7 6 1 8 65 15 2580
2017 Unilingual English 44 24 13 5 5 1 9 75 11 2900
2017 Unilingual French 30 36 19 0 0 0 15 78 0 16
2017 Either English or French 45 25 11 5 3 0 11 79 9 462

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 31 20 11 8 0 1 60 20 2550
2019 Unilingual English 35 31 17 9 7 0 1 66 16 2376
2019 Unilingual French 56 14 19 5 5 0 0 70 10 14
2019 Either English or French 39 30 16 7 7 0 2 70 14 452
2017 Bilingual 22 29 24 14 9 0 1 52 23 2578
2017 Unilingual English 29 32 20 10 8 0 0 62 18 2902
2017 Unilingual French 20 39 33 0 8 0 0 59 8 17
2017 Either English or French 34 30 20 10 6 0 0 63 16 464

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 37 21 9 4 1 1 65 13 2547
2019 Unilingual English 29 35 20 8 5 1 1 66 14 2375
2019 Unilingual French 32 35 22 5 5 0 0 67 10 14
2019 Either English or French 36 31 20 5 5 2 2 69 11 453
2017 Bilingual 23 34 23 12 6 1 1 59 18 2575
2017 Unilingual English 26 32 21 12 8 1 2 59 20 2903
2017 Unilingual French 25 45 9 9 12 0 0 69 21 17
2017 Either English or French 32 31 18 10 5 1 2 65 15 463

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 34 24 13 6 0 1 57 19 2542
2019 Unilingual English 25 35 21 10 6 1 2 62 17 2371
2019 Unilingual French 25 40 9 20 5 0 0 65 26 13
2019 Either English or French 36 31 15 9 6 1 2 69 15 456
2017 Bilingual 18 31 26 16 8 0 1 50 24 2576
2017 Unilingual English 22 32 22 13 8 1 2 55 22 2895
2017 Unilingual French 19 40 19 9 12 0 0 59 21 17
2017 Either English or French 29 34 18 10 5 1 3 66 15 463

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 31 20 10 6 0 1 63 16 2538
2019 Unilingual English 32 32 19 10 6 0 1 65 16 2372
2019 Unilingual French 32 38 11 14 5 0 0 70 19 14
2019 Either English or French 39 28 17 9 5 0 1 68 14 451
2017 Bilingual 24 34 20 12 8 0 1 59 21 2574
2017 Unilingual English 27 31 20 11 8 1 2 60 19 2901
2017 Unilingual French 24 30 25 9 8 4 0 56 18 17
2017 Either English or French 34 31 17 8 5 1 3 68 14 462

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 28 14 7 5 0 1 73 12 2542
2019 Unilingual English 40 28 14 8 8 1 1 69 16 2370
2019 Unilingual French 63 11 7 0 19 0 0 74 19 14
2019 Either English or French 45 24 16 6 7 0 1 70 14 451

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 32 21 9 5 0 1 65 14 2542
2019 Unilingual English 35 33 18 8 4 1 1 70 12 2369
2019 Unilingual French 31 31 16 17 5 0 0 62 22 14
2019 Either English or French 41 30 16 6 5 1 1 73 11 452
2017 Bilingual 27 31 23 11 6 1 2 60 17 2568
2017 Unilingual English 29 32 20 9 7 1 2 63 16 2895
2017 Unilingual French 19 30 24 10 13 4 0 51 24 17
2017 Either English or French 33 34 17 9 3 0 3 70 13 461

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 23 12 5 4 0 2 79 9 2536
2019 Unilingual English 50 26 13 5 5 0 2 77 10 2368
2019 Unilingual French 56 19 19 0 5 0 0 76 5 14
2019 Either English or French 54 23 12 5 4 0 2 79 9 453
2017 Bilingual 52 24 13 6 4 0 2 77 10 2584
2017 Unilingual English 46 27 13 7 5 0 2 74 12 2915
2017 Unilingual French 43 26 23 0 8 0 0 69 8 17
2017 Either English or French 50 26 13 6 4 1 1 77 10 464

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 12 4 2 2 0 7 92 4 2534
2019 Unilingual English 70 14 5 3 2 1 7 90 5 2372
2019 Unilingual French 67 19 0 0 0 0 13 100 0 14
2019 Either English or French 75 10 5 2 2 1 5 90 5 451
2017 Bilingual 69 13 6 4 3 1 4 86 8 2581
2017 Unilingual English 67 14 6 4 4 1 4 85 9 2915
2017 Unilingual French 54 5 10 0 13 0 19 72 16 17
2017 Either English or French 67 17 5 4 2 2 3 88 7 464

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 11 5 4 3 1 3 87 7 2544
2019 Unilingual English 71 12 6 3 4 1 3 87 7 2370
2019 Unilingual French 81 5 8 0 5 0 0 87 5 14
2019 Either English or French 75 10 6 2 4 1 3 88 6 448
2017 Bilingual 51 29 10 4 2 0 3 83 7 2583
2017 Unilingual English 53 28 10 4 3 0 2 83 7 2913
2017 Unilingual French 37 41 4 0 8 0 9 86 9 17
2017 Either English or French 56 25 10 5 2 0 2 83 7 465

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 27 10 4 2 0 2 84 6 2530
2019 Unilingual English 57 26 9 3 2 0 2 86 6 2369
2019 Unilingual French 60 29 0 6 5 0 0 89 11 14
2019 Either English or French 66 19 8 3 2 0 2 87 5 449
2017 Bilingual 57 21 9 5 5 0 3 80 10 2583
2017 Unilingual English 54 21 10 6 6 1 2 78 12 2910
2017 Unilingual French 58 15 0 0 13 0 14 85 15 17
2017 Either English or French 62 21 9 5 2 0 2 84 7 463

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 19 9 5 4 0 2 81 9 2535
2019 Unilingual English 59 20 9 5 5 0 2 81 10 2364
2019 Unilingual French 76 5 6 8 5 0 0 81 13 14
2019 Either English or French 64 17 8 5 3 0 2 83 8 448
2017 Bilingual 49 17 6 3 1 0 23 86 6 2580
2017 Unilingual English 51 11 4 2 1 1 31 90 4 2910
2017 Unilingual French 53 13 0 0 0 0 33 100 0 17
2017 Either English or French 60 10 3 2 0 0 24 92 3 464

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 17 7 3 2 0 22 85 6 2525
2019 Unilingual English 58 8 3 1 1 0 29 94 2 2359
2019 Unilingual French 60 21 0 0 0 0 19 100 0 14
2019 Either English or French 67 6 1 0 1 0 26 97 1 443
2017 Bilingual 65 18 6 2 1 0 7 90 3 2567
2017 Unilingual English 59 21 8 3 2 1 7 87 5 2900
2017 Unilingual French 59 23 4 0 0 0 14 95 0 17
2017 Either English or French 64 18 6 3 1 0 7 89 4 460

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 18 6 1 1 0 5 91 2 2532
2019 Unilingual English 68 17 6 2 1 0 6 91 3 2369
2019 Unilingual French 81 6 0 0 5 0 8 94 6 14
2019 Either English or French 73 12 5 2 1 1 6 91 3 446
2017 Bilingual 66 17 7 3 3 1 5 87 6 2583
2017 Unilingual English 58 19 8 4 5 1 4 82 10 2916
2017 Unilingual French 45 5 5 10 17 0 18 60 34 17
2017 Either English or French 56 17 10 6 6 0 4 77 12 462

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 77 11 4 2 2 0 3 92 4 2540
2019 Unilingual English 65 16 6 4 4 1 4 85 9 2376
2019 Unilingual French 59 36 5 0 0 0 0 95 0 14
2019 Either English or French 63 15 5 7 7 1 4 81 14 450
2017 Bilingual 49 30 12 4 2 0 3 81 7 2574
2017 Unilingual English 49 31 12 4 2 1 3 82 6 2913
2017 Unilingual French 53 29 0 0 0 0 18 100 0 17
2017 Either English or French 51 29 10 6 1 0 4 83 7 463

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 27 12 4 2 0 2 81 7 2535
2019 Unilingual English 51 28 12 4 2 0 3 82 6 2372
2019 Unilingual French 65 29 5 0 0 0 0 95 0 14
2019 Either English or French 58 22 11 3 2 0 2 83 6 448

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 33 38 13 4 0 0 46 16 2555
2019 Unilingual English 16 37 33 10 4 0 0 53 14 2393
2019 Unilingual French 32 27 41 0 0 0 0 59 0 14
2019 Either English or French 21 40 27 8 4 0 1 61 12 454
2017 Bilingual 9 29 40 15 6 0 0 38 22 2581
2017 Unilingual English 11 32 36 12 8 1 0 44 20 2916
2017 Unilingual French 0 55 37 8 0 0 0 55 8 17
2017 Either English or French 19 30 36 10 4 1 0 50 14 464

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 19 40 22 8 0 0 31 29 2547
2019 Unilingual English 9 14 40 26 10 0 0 36 23 2366
2019 Unilingual French 0 11 45 0 44 0 0 44 11 13
2019 Either English or French 7 13 38 26 16 0 0 42 20 450
2017 Bilingual 9 22 41 21 7 0 0 28 30 2584
2017 Unilingual English 11 18 42 20 9 0 1 29 29 2915
2017 Unilingual French 0 22 34 34 10 0 0 44 22 17
2017 Either English or French 7 15 37 27 13 0 1 40 22 463

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 41 11 5 2 1 0 82 7 2540
2019 Unilingual English 38 39 13 7 2 2 0 78 9 2387
2019 Unilingual French 28 62 6 0 5 0 0 89 5 14
2019 Either English or French 43 34 12 6 3 3 0 79 9 453
2017 Bilingual 37 42 11 5 3 2 0 80 8 2586
2017 Unilingual English 31 39 14 7 6 2 0 72 14 2915
2017 Unilingual French 16 42 23 5 14 0 0 59 18 16
2017 Either English or French 29 37 17 8 4 5 0 70 13 463

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 38 17 12 6 1 0 65 18 2550
2019 Unilingual English 28 35 17 11 7 1 0 65 18 2388
2019 Unilingual French 22 38 35 0 5 0 0 60 5 14
2019 Either English or French 36 33 14 10 5 2 0 70 15 455
2017 Bilingual 19 43 16 14 7 1 0 63 21 2584
2017 Unilingual English 20 38 15 13 12 2 0 59 26 2916
2017 Unilingual French 11 53 19 4 12 0 0 65 17 17
2017 Either English or French 26 36 15 14 7 2 1 63 22 464
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 18 82 2549
2019 Unilingual English 20 80 2392
2019 Unilingual French 14 86 14
2019 Either English or French 18 82 455
2017 Bilingual 20 80 2585
2017 Unilingual English 21 79 2912
2017 Either English or French 17 83 461
2014 Bilingual 16 84 2843
2014 Unilingual English 18 82 3255
2014 Either English or French 18 82 480

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 87 13 463
2019 Unilingual English 81 19 482
2017 Bilingual 83 17 517
2017 Unilingual English 82 18 618
2017 Either English or French 73 27 78
2014 Bilingual 79 21 452
2014 Unilingual English 81 19 585
2014 Either English or French 76 24 88

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 31 4 7 3 0 0 85 11 397
2019 Unilingual English 49 35 4 8 3 1 0 84 12 379
2017 Bilingual 50 33 7 7 2 0 0 84 9 436
2017 Unilingual English 50 32 6 8 3 0 1 83 11 503
2017 Either English or French 52 27 8 9 3 0 0 79 13 57
2014 Bilingual 50 34 5 9 1 0 1 85 10 360
2014 Unilingual English 51 31 8 5 3 0 1 83 9 480
2014 Either English or French 47 40 7 2 3 1 1 89 5 69
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 31 23 13 10 2 1 21 79 2545
2019 Unilingual English 23 32 21 10 10 2 0 24 76 2373
2019 Unilingual French 22 35 14 0 24 0 5 24 76 14
2019 Either English or French 33 31 16 8 9 3 1 34 66 453
2017 Bilingual 28 23 21 12 13 2 1 29 71 2587
2017 Unilingual English 24 24 19 12 16 4 1 25 75 2924
2017 Unilingual French 23 24 23 15 11 4 0 24 76 17
2017 Either English or French 23 19 20 16 16 5 1 25 75 465

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 59 41 1960
2019 Unilingual English 55 45 1760
2019 Unilingual French 60 40 10
2019 Either English or French 58 42 291

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 35 65 1919
2019 Unilingual English 44 56 1725
2019 Unilingual French 36 64 10
2019 Either English or French 50 50 287

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 23 19 19 20 1 7 36 43 1918
2019 Unilingual English 12 25 18 18 18 2 6 41 40 1724
2019 Unilingual French 0 12 29 21 0 0 38 19 35 10
2019 Either English or French 18 23 20 11 20 2 7 45 33 288
2017 Bilingual 8 21 17 19 24 2 9 33 48 1786
2017 Unilingual English 11 21 14 18 27 3 7 35 49 2060
2017 Unilingual French 0 46 14 26 15 0 0 46 40 12
2017 Either English or French 12 25 18 15 23 3 4 40 41 323

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 4 13 16 22 36 2 7 19 64 1920
2019 Unilingual English 6 17 16 20 34 2 5 25 58 1724
2019 Unilingual French 0 12 29 21 19 0 19 14 50 10
2019 Either English or French 9 18 22 15 26 3 6 30 45 289
2017 Bilingual 2 8 10 18 53 2 7 11 78 1783
2017 Unilingual English 3 8 10 17 53 3 6 12 77 2059
2017 Unilingual French 0 20 19 33 28 0 0 20 61 12
2017 Either English or French 2 12 13 21 45 4 3 15 71 323

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 19 16 10 13 1 6 58 25 2510
2019 Unilingual English 38 20 15 9 10 1 8 63 21 2340
2019 Unilingual French 40 17 10 0 14 0 19 70 17 14
2019 Either English or French 47 17 9 8 8 2 10 73 18 451
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