2019 Public Service Employee Survey Results for Statistics Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	39	5	13	8	0	75	20	237
2019	Not a person with a disability	44	42	4	8	2	0	86	10	3695
2017	Person with a disability	31	42	5	15	7	1	74	22	256
2017	Not a person with a disability	37	45	4	9	4	0	83	13	3925
2014	Person with a disability	33	43	6	13	5	0	77	17	214
2014	Not a person with a disability	38	46	5	9	2	0	84	11	3687
2011	Person with a disability	37	43	3	10	6	0	80	16	235
2011	Not a person with a disability	48	41	4	6	1	0	89	7	4173
2008	Person with a disability	42	41	4	8	5	0	83	13	258
2008	Not a person with a disability	52	38	3	5	1	0	91	6	4563

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	63	19	4	9	5	0	82	14	237
2019	Not a person with a disability	61	23	6	7	2	0	84	10	3696
2017	Person with a disability	65	20	3	7	5	0	85	13	257
2017	Not a person with a disability	59	24	6	8	3	0	83	11	3924
2014	Person with a disability	61	24	5	8	1	1	86	9	214
2014	Not a person with a disability	55	25	7	9	3	0	81	12	3686
2011	Person with a disability	64	20	6	6	3	1	85	9	235
2011	Not a person with a disability	56	24	7	10	3	1	81	12	4168
2008	Person with a disability	60	21	5	9	5	0	81	14	257
2008	Not a person with a disability	60	22	6	9	3	0	82	12	4558

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	32	7	16	6	71	22	238
2019	Not a person with a disability	49	35	6	7	3	84	10	3692
2017	Person with a disability	36	35	9	10	11	71	20	257
2017	Not a person with a disability	43	36	8	8	5	79	13	3925
2014	Person with a disability	45	31	8	10	6	76	16	213
2014	Not a person with a disability	46	36	7	7	3	83	10	3685
2011	Person with a disability	39	33	9	9	10	72	19	235
2011	Not a person with a disability	46	39	7	5	2	85	7	4155

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	38	11	14	11	0	1	62	26	235
2019	Not a person with a disability	31	41	12	10	4	0	0	73	15	3692
2018	Person with a disability	20	38	15	14	10	1	2	59	25	219
2018	Not a person with a disability	30	46	10	10	3	0	1	76	13	3339
2017	Person with a disability	26	34	15	15	8	0	1	61	24	257
2017	Not a person with a disability	31	42	11	11	5	0	1	73	16	3925
2014	Person with a disability	29	39	14	12	6	0	0	68	18	214
2014	Not a person with a disability	31	42	13	10	4	0	1	73	14	3681
2011	Person with a disability	24	38	19	9	9	0	1	62	18	235
2011	Not a person with a disability	33	41	13	8	4	0	2	75	12	4167
2008	Person with a disability	28	36	15	12	9	0	1	64	21	257
2008	Not a person with a disability	31	41	14	9	3	0	1	74	12	4563

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	32	10	9	6	0	0	75	15	236
2019	Not a person with a disability	55	33	6	4	1	0	0	89	5	3683
2017	Person with a disability	42	36	9	9	3	1	0	79	12	256
2017	Not a person with a disability	54	34	7	4	1	0	0	88	5	3918
2014	Person with a disability	41	37	9	9	3	0	1	79	12	214
2014	Not a person with a disability	48	38	9	4	1	1	0	86	5	3685

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	28	8	12	9	1	0	70	21	238
2019	Not a person with a disability	53	31	7	5	2	0	1	85	8	3691
2018	Person with a disability	36	33	11	13	6	0	1	70	19	219
2018	Not a person with a disability	49	32	10	5	2	0	1	83	8	3339
2017	Person with a disability	45	25	9	11	10	0	0	70	20	257
2017	Not a person with a disability	49	33	9	6	3	0	1	82	9	3924
2014	Person with a disability	46	32	11	6	6	0	0	78	11	214
2014	Not a person with a disability	45	34	10	5	3	1	2	82	8	3683
2011	Person with a disability	44	32	9	6	8	0	0	76	15	235
2011	Not a person with a disability	48	35	9	4	2	0	1	84	7	4170

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	33	13	10	13	0	64	23	238
2019	Not a person with a disability	37	42	12	6	3	0	79	9	3699
2018	Person with a disability	31	35	14	13	6	1	67	19	218
2018	Not a person with a disability	35	45	11	6	3	0	80	9	3329
2017	Person with a disability	33	34	10	14	9	0	67	23	255
2017	Not a person with a disability	35	46	10	6	3	0	82	8	3925
2014	Person with a disability	33	37	14	11	6	0	69	17	214
2014	Not a person with a disability	30	48	12	7	3	0	78	10	3690
2011	Person with a disability	35	36	11	9	8	0	72	17	235
2011	Not a person with a disability	35	43	13	6	3	0	78	9	4164
2008	Person with a disability	30	39	14	9	7	0	70	16	254
2008	Not a person with a disability	36	42	12	7	4	0	78	11	4540

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	35	15	10	15	0	0	59	26	238
2019	Not a person with a disability	34	40	13	9	4	0	0	74	13	3699
2018	Person with a disability	25	33	14	17	9	2	0	59	27	220
2018	Not a person with a disability	32	39	15	9	5	0	1	71	14	3336
2017	Person with a disability	26	33	13	14	15	0	0	58	28	255
2017	Not a person with a disability	33	38	14	10	5	0	0	71	15	3924
2014	Person with a disability	26	32	18	14	10	0	0	58	25	214
2014	Not a person with a disability	28	41	16	10	5	0	0	69	15	3688
2011	Person with a disability	20	37	15	11	15	1	0	58	27	235
2011	Not a person with a disability	27	43	14	10	5	0	0	70	15	4169

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	38	9	11	12	0	68	23	238
2019	Not a person with a disability	36	43	11	8	2	0	79	11	3690
2018	Person with a disability	23	42	14	14	6	1	66	21	220
2018	Not a person with a disability	34	44	12	7	3	0	78	10	3341
2017	Person with a disability	35	35	12	12	7	0	70	18	255
2017	Not a person with a disability	35	44	10	7	3	0	80	10	3922

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	36	9	9	7	0	75	16	237
2019	Not a person with a disability	46	41	8	4	2	0	86	5	3691
2018	Person with a disability	42	37	12	6	2	1	80	9	219
2018	Not a person with a disability	48	41	7	3	1	0	89	4	3342
2017	Person with a disability	41	38	11	5	4	0	79	9	254
2017	Not a person with a disability	47	41	7	3	2	0	88	5	3919
2014	Person with a disability	48	36	8	6	1	0	84	8	214
2014	Not a person with a disability	43	43	9	3	1	0	87	4	3687
2011	Person with a disability	43	39	8	6	3	1	83	9	235
2011	Not a person with a disability	43	43	9	3	1	1	87	5	4172
2008	Person with a disability	44	35	11	6	5	0	78	11	256
2008	Not a person with a disability	46	40	8	3	2	1	87	5	4558

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	32	13	15	15	0	0	57	30	238
2019	Not a person with a disability	38	38	12	7	4	0	0	76	11	3695
2018	Person with a disability	28	31	17	13	10	1	1	60	23	219
2018	Not a person with a disability	35	41	12	8	3	0	0	76	12	3339
2017	Person with a disability	27	34	13	11	15	1	0	62	26	256
2017	Not a person with a disability	35	40	12	8	4	0	0	76	12	3917

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	33	13	5	5	0	0	77	10	235
2019	Not a person with a disability	48	36	11	4	2	0	0	84	5	3678
2018	Person with a disability	42	37	11	6	3	1	0	80	9	217
2018	Not a person with a disability	48	38	9	3	1	0	0	87	4	3327
2017	Person with a disability	47	33	10	6	4	0	0	80	10	256
2017	Not a person with a disability	51	37	8	2	1	0	0	88	4	3924
2014	Person with a disability	57	31	8	2	1	0	0	89	3	214
2014	Not a person with a disability	55	34	9	2	1	0	0	89	3	3685
2011	Person with a disability	58	30	7	3	1	0	1	88	5	236
2011	Not a person with a disability	56	34	8	2	1	0	0	90	3	4169

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	37	12	15	12	1	0	60	28	238
2019	Not a person with a disability	36	40	12	8	3	0	0	76	11	3694
2018	Person with a disability	31	30	12	14	11	1	1	62	26	218
2018	Not a person with a disability	36	41	12	7	4	0	0	77	11	3329
2017	Person with a disability	31	35	11	14	9	0	1	66	23	257
2017	Not a person with a disability	37	41	11	7	3	0	0	78	11	3923
2014	Person with a disability	25	37	14	12	9	0	2	64	22	214
2014	Not a person with a disability	28	45	13	10	4	1	0	73	13	3687
2011	Person with a disability	24	40	9	12	12	0	1	66	25	235
2011	Not a person with a disability	33	43	13	7	4	0	1	76	11	4162

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	27	15	12	11	0	0	63	22	236
2019	Not a person with a disability	44	35	12	6	3	0	0	79	9	3694
2018	Person with a disability	32	34	15	9	8	1	1	67	18	218
2018	Not a person with a disability	42	37	12	6	3	0	0	79	10	3324
2017	Person with a disability	36	31	13	9	10	0	0	68	19	256
2017	Not a person with a disability	42	37	11	6	3	0	0	80	9	3916
2014	Person with a disability	35	32	14	8	9	0	1	68	18	214
2014	Not a person with a disability	36	40	13	7	3	0	0	76	11	3686

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	38	13	12	10	1	1	64	22	236
2019	Not a person with a disability	36	42	12	6	2	1	0	79	9	3653
2018	Person with a disability	28	32	19	13	7	1	1	62	20	218
2018	Not a person with a disability	36	41	13	7	3	0	0	77	10	3325
2017	Person with a disability	34	33	12	12	7	0	2	68	20	256
2017	Not a person with a disability	39	40	12	6	3	0	0	79	9	3916
2014	Person with a disability	33	35	12	11	6	1	1	70	18	214
2014	Not a person with a disability	34	41	14	7	3	1	0	76	9	3689
2011	Person with a disability	33	36	11	11	7	1	1	70	19	235
2011	Not a person with a disability	39	41	10	5	1	1	1	83	7	4159

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	39	12	10	8	0	71	17	237
2019	Not a person with a disability	42	40	11	5	2	0	82	7	3702
2018	Person with a disability	37	31	16	9	7	1	68	16	219
2018	Not a person with a disability	40	43	10	5	2	0	83	7	3338
2017	Person with a disability	38	32	13	9	8	0	70	17	257
2017	Not a person with a disability	43	41	9	5	2	0	84	7	3918
2014	Person with a disability	39	33	16	7	4	0	73	11	213
2014	Not a person with a disability	37	44	11	5	2	0	81	8	3688
2011	Person with a disability	37	39	12	6	6	0	76	12	236
2011	Not a person with a disability	40	44	9	5	2	0	84	6	4176
2008	Person with a disability	37	37	13	7	5	0	74	13	257
2008	Not a person with a disability	42	42	8	5	2	0	84	7	4553

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	29	17	7	6	0	1	69	13	238
2019	Not a person with a disability	47	31	13	5	3	0	0	79	8	3688
2018	Person with a disability	38	31	17	10	3	1	0	70	14	217
2018	Not a person with a disability	47	31	13	6	3	0	0	78	9	3341
2017	Person with a disability	41	30	15	7	5	0	2	73	12	257
2017	Not a person with a disability	46	35	11	5	3	0	1	81	8	3930
2014	Person with a disability	39	32	16	9	4	0	0	71	13	214
2014	Not a person with a disability	45	35	13	5	2	0	0	80	7	3690
2011	Person with a disability	32	41	15	8	4	0	1	73	12	236
2011	Not a person with a disability	40	37	15	5	3	0	0	77	9	4170
2008	Person with a disability	32	38	17	8	4	0	2	71	12	257
2008	Not a person with a disability	38	37	16	6	3	0	1	75	9	4560

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	25	29	17	12	0	2	29	41	238
2019	Not a person with a disability	8	21	36	22	11	1	1	34	29	3697
2018	Person with a disability	7	26	35	20	9	2	2	29	34	218
2018	Not a person with a disability	7	20	35	24	10	1	2	36	28	3339
2017	Person with a disability	8	19	32	23	14	0	3	39	29	253
2017	Not a person with a disability	6	18	36	23	12	1	4	37	26	3905
2014	Person with a disability	6	21	36	20	10	0	6	31	29	213
2014	Not a person with a disability	6	21	38	23	9	1	2	34	28	3683
2011	Person with a disability	10	25	33	22	6	1	3	30	36	234
2011	Not a person with a disability	7	21	36	21	11	1	3	33	29	4166
2008	Person with a disability	6	19	41	18	9	1	5	30	27	256
2008	Not a person with a disability	5	19	36	25	11	1	3	37	26	4559

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	20	26	23	17	3	1	42	31	238
2019	Not a person with a disability	5	12	26	30	22	3	2	55	18	3686
2018	Person with a disability	7	13	22	34	18	4	2	55	21	216
2018	Not a person with a disability	3	11	24	33	24	3	2	59	15	3322
2017	Person with a disability	7	12	25	28	23	2	4	54	19	251
2017	Not a person with a disability	4	9	24	30	23	3	6	59	14	3893
2014	Person with a disability	7	15	31	24	15	2	5	43	24	213
2014	Not a person with a disability	4	12	28	30	18	4	4	52	18	3670
2011	Person with a disability	8	18	26	26	17	2	4	45	28	235
2011	Not a person with a disability	6	13	25	29	19	4	6	52	21	4156
2008	Person with a disability	7	9	27	27	19	5	6	51	18	256
2008	Not a person with a disability	4	10	21	32	25	3	5	63	15	4547

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	18	24	21	12	4	3	36	38	238
2019	Not a person with a disability	9	20	32	21	12	3	2	35	31	3692
2018	Person with a disability	15	22	28	15	9	7	5	27	41	218
2018	Not a person with a disability	9	21	33	20	12	3	3	34	32	3340
2017	Person with a disability	13	15	29	20	16	3	4	38	30	252
2017	Not a person with a disability	8	18	31	21	13	3	6	37	28	3898
2014	Person with a disability	13	19	28	21	11	1	8	35	35	212
2014	Not a person with a disability	12	23	31	18	10	2	4	30	37	3678
2011	Person with a disability	15	20	26	18	11	5	6	33	39	233
2011	Not a person with a disability	11	21	31	18	11	3	5	32	35	4160
2008	Person with a disability	9	21	26	19	15	3	7	38	33	257
2008	Not a person with a disability	7	17	32	23	13	3	5	39	27	4551

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	19	29	27	14	1	2	42	28	236
2019	Not a person with a disability	4	10	32	30	21	1	2	53	15	3681
2018	Person with a disability	9	18	29	25	13	3	3	40	29	215
2018	Not a person with a disability	4	12	31	31	19	1	2	52	17	3330
2017	Person with a disability	9	11	32	24	21	1	3	47	21	250
2017	Not a person with a disability	4	11	31	31	19	1	4	52	15	3888
2014	Person with a disability	6	13	35	26	16	0	4	44	20	212
2014	Not a person with a disability	4	12	32	31	16	1	3	50	17	3670
2011	Person with a disability	8	13	28	29	15	1	5	47	23	233
2011	Not a person with a disability	4	12	32	30	16	2	4	49	17	4157
2008	Person with a disability	4	12	30	32	16	1	5	51	17	257
2008	Not a person with a disability	4	11	32	31	18	1	3	52	15	4557

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	23	21	16	16	2	3	33	44	237
2019	Not a person with a disability	10	19	27	22	18	1	3	42	30	3694
2018	Person with a disability	18	22	22	20	11	3	4	34	43	217
2018	Not a person with a disability	10	21	27	22	16	2	3	40	32	3332
2017	Person with a disability	18	16	27	16	18	1	3	36	35	254
2017	Not a person with a disability	9	20	28	19	16	2	5	39	31	3897
2014	Person with a disability	20	22	29	13	12	2	3	26	44	214
2014	Not a person with a disability	12	23	30	18	12	2	4	31	37	3676
2011	Person with a disability	18	22	26	16	10	2	5	28	44	234
2011	Not a person with a disability	10	20	29	20	13	2	5	36	33	4157
2008	Person with a disability	14	19	26	16	18	1	5	36	36	256
2008	Not a person with a disability	10	20	28	21	16	1	4	39	32	4547

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	15	28	20	19	4	4	42	28	238
2019	Not a person with a disability	6	15	27	26	20	3	3	49	22	3677
2018	Person with a disability	8	15	26	28	13	4	5	45	26	217
2018	Not a person with a disability	6	14	28	26	19	3	3	48	22	3318
2017	Person with a disability	12	13	31	20	16	3	5	40	27	251
2017	Not a person with a disability	7	14	27	24	18	4	6	46	23	3897
2014	Person with a disability	8	18	26	23	15	3	7	42	29	212
2014	Not a person with a disability	6	15	28	27	16	4	5	46	22	3679
2011	Person with a disability	11	19	30	17	11	5	6	32	34	233
2011	Not a person with a disability	7	16	28	24	15	4	7	43	25	4153
2008	Person with a disability	12	21	26	20	14	1	7	37	35	257
2008	Not a person with a disability	9	19	28	21	14	4	6	38	31	4551

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	15	30	18	13	3	2	33	35	236
2019	Not a person with a disability	8	19	33	22	14	3	2	37	28	3687
2018	Person with a disability	12	21	31	20	9	4	4	31	35	217
2018	Not a person with a disability	8	19	34	20	13	3	3	35	29	3334
2017	Person with a disability	16	17	31	15	16	2	3	33	34	253
2017	Not a person with a disability	8	17	33	20	13	4	5	36	28	3904
2014	Person with a disability	12	24	26	19	9	5	5	31	40	212
2014	Not a person with a disability	9	19	33	20	11	4	4	33	30	3685

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	24	27	23	13	1	1	37	36	238
2019	Not a person with a disability	7	16	34	26	14	1	2	42	24	3700

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	22	4	6	3	1	3	86	10	237
2019	Not a person with a disability	65	21	6	6	2	0	1	86	8	3691
2017	Person with a disability	67	16	4	7	5	0	2	84	11	257
2017	Not a person with a disability	64	22	5	5	2	0	1	87	7	3924
2014	Person with a disability	70	16	5	3	3	0	2	88	6	213
2014	Not a person with a disability	65	21	5	6	3	0	1	87	8	3690
2011	Person with a disability	62	22	7	5	3	0	1	85	8	234
2011	Not a person with a disability	61	22	6	7	2	0	2	84	10	4160
2008	Person with a disability	64	15	5	7	6	0	3	82	13	256
2008	Not a person with a disability	62	20	6	7	4	0	2	84	10	4554

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	30	12	11	12	5	5	61	26	237
2019	Not a person with a disability	35	31	13	5	3	6	7	76	10	3697
2018	Person with a disability	21	28	20	9	10	9	4	56	22	220
2018	Not a person with a disability	29	34	14	6	4	7	6	73	11	3340
2017	Person with a disability	30	27	10	10	12	4	7	64	25	256
2017	Not a person with a disability	35	31	11	6	4	6	7	76	11	3923
2014	Person with a disability	30	28	11	9	10	6	4	66	22	212
2014	Not a person with a disability	37	31	12	6	4	5	5	76	11	3690

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	29	10	11	10	1	1	69	21	237
2019	Not a person with a disability	54	29	8	6	3	1	0	84	8	3691
2018	Person with a disability	40	24	12	12	9	2	1	66	21	220
2018	Not a person with a disability	50	32	7	6	3	1	0	84	10	3332
2017	Person with a disability	39	28	8	14	9	2	0	68	24	257
2017	Not a person with a disability	54	29	7	6	3	1	0	84	9	3925
2014	Person with a disability	49	25	6	10	10	1	0	75	20	214
2014	Not a person with a disability	52	30	8	5	3	1	0	84	8	3691

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	29	7	8	7	0	79	15	237
2019	Not a person with a disability	61	29	5	3	1	0	90	5	3699
2018	Person with a disability	50	31	5	8	4	1	82	12	219
2018	Not a person with a disability	59	31	5	4	1	0	90	5	3331
2017	Person with a disability	50	32	7	6	4	0	83	10	257
2017	Not a person with a disability	56	33	6	4	2	0	89	6	3920
2014	Person with a disability	46	37	6	7	3	0	84	11	214
2014	Not a person with a disability	54	35	6	4	1	0	89	5	3687

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	32	13	6	8	3	1	72	15	237
2019	Not a person with a disability	52	34	9	3	1	1	0	87	4	3702
2018	Person with a disability	37	35	15	6	5	1	1	73	12	220
2018	Not a person with a disability	48	37	9	3	2	1	0	86	5	3338

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	27	12	8	6	0	5	72	16	238
2019	Not a person with a disability	50	27	12	3	1	1	4	82	5	3697

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	29	12	8	11	0	1	69	19	236
2019	Not a person with a disability	47	32	11	6	3	1	1	80	8	3701
2018	Person with a disability	37	34	10	8	7	2	1	74	15	219
2018	Not a person with a disability	45	34	10	6	3	0	1	81	9	3342
2017	Person with a disability	45	26	11	12	7	0	0	71	19	257
2017	Not a person with a disability	46	35	9	6	3	0	0	82	9	3921
2014	Person with a disability	42	32	9	11	4	0	1	75	16	214
2014	Not a person with a disability	45	37	9	6	3	0	0	82	8	3693
2011	Person with a disability	37	31	12	9	9	1	2	70	18	236
2011	Not a person with a disability	41	37	11	6	4	1	1	79	10	4166
2008	Person with a disability	32	31	16	9	10	1	1	65	19	258
2008	Not a person with a disability	37	36	12	9	6	0	1	73	15	4560

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	22	12	6	7	3	1	74	14	236
2019	Not a person with a disability	57	25	8	4	2	2	1	85	6	3691
2018	Person with a disability	46	24	12	7	6	2	3	74	13	220
2018	Not a person with a disability	54	28	8	4	3	1	1	85	7	3342
2017	Person with a disability	51	22	10	5	8	3	1	76	13	257
2017	Not a person with a disability	55	29	8	4	3	2	1	85	6	3923
2014	Person with a disability	46	30	10	6	4	3	1	79	11	214
2014	Not a person with a disability	53	30	9	4	2	2	1	85	6	3692
2011	Person with a disability	45	29	12	4	8	2	0	76	12	236
2011	Not a person with a disability	49	30	10	5	2	3	1	82	8	4168
2008	Person with a disability	43	26	12	8	6	3	2	72	15	258
2008	Not a person with a disability	47	30	11	5	4	2	1	79	10	4563

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	32	8	10	9	0	0	73	19	237
2019	Not a person with a disability	53	29	9	5	2	1	0	83	8	3694
2018	Person with a disability	42	30	10	12	6	1	0	72	18	220
2018	Not a person with a disability	51	32	8	6	3	1	0	83	8	3335
2017	Person with a disability	46	27	8	10	7	1	1	74	18	257
2017	Not a person with a disability	51	31	8	6	3	1	0	83	9	3923
2014	Person with a disability	43	31	9	7	7	1	1	76	15	214
2014	Not a person with a disability	49	34	8	5	3	1	0	84	8	3691
2011	Person with a disability	42	32	9	9	8	0	0	74	16	235
2011	Not a person with a disability	46	34	9	7	3	1	0	80	10	4163
2008	Person with a disability	35	35	8	12	8	2	0	71	21	258
2008	Not a person with a disability	44	33	10	8	5	1	0	77	13	4562

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	79	13	3	1	2	1	93	4	234
2019	Not a person with a disability	81	12	3	2	1	1	94	3	3686
2017	Person with a disability	79	10	5	3	3	0	89	6	257
2017	Not a person with a disability	81	12	3	2	1	0	94	3	3919
2014	Person with a disability	85	8	2	1	1	2	96	2	214
2014	Not a person with a disability	80	13	2	2	1	1	94	4	3690
2011	Person with a disability	80	13	4	2	1	0	92	4	233
2011	Not a person with a disability	79	13	3	2	1	1	93	4	4172
2008	Person with a disability	80	11	4	1	3	1	93	4	258
2008	Not a person with a disability	82	10	3	3	2	1	92	5	4553

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	18	9	6	6	1	2	78	13	237
2019	Not a person with a disability	69	19	4	2	1	1	2	92	4	3693
2017	Person with a disability	57	16	7	6	7	3	4	79	13	256
2017	Not a person with a disability	63	21	5	3	2	3	4	90	5	3916
2014	Person with a disability	61	17	5	5	5	4	4	85	10	214
2014	Not a person with a disability	60	23	5	2	2	3	5	89	5	3690
2011	Person with a disability	50	24	7	5	6	3	5	80	12	235
2011	Not a person with a disability	56	25	6	4	3	2	4	87	7	4168

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	21	9	5	7	1	1	79	12	237
2019	Not a person with a disability	67	21	8	2	1	1	0	89	4	3701
2018	Person with a disability	53	21	11	6	6	3	0	77	12	219
2018	Not a person with a disability	60	25	8	3	2	1	0	86	5	3337
2017	Person with a disability	54	18	10	7	8	2	0	74	16	256
2017	Not a person with a disability	61	24	8	3	2	1	0	87	5	3923

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	24	12	7	9	0	72	16	237
2019	Not a person with a disability	58	26	8	5	2	0	85	7	3692
2018	Person with a disability	48	24	12	8	7	1	74	14	220
2018	Not a person with a disability	55	28	9	5	3	0	83	8	3339
2017	Person with a disability	47	23	10	11	9	0	70	20	255
2017	Not a person with a disability	58	27	8	4	3	0	85	7	3916
2014	Person with a disability	52	23	8	7	10	0	75	17	214
2014	Not a person with a disability	56	30	7	4	3	0	86	7	3689

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	37	17	15	12	2	1	55	27	60
2019	Not a person with a disability	18	46	14	11	3	3	5	70	15	1350

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	31	15	8	8	11	0	66	18	236
2019	Not a person with a disability	37	32	13	5	3	9	0	76	9	3684
2018	Person with a disability	24	35	15	8	7	10	1	66	17	219
2018	Not a person with a disability	37	33	13	6	3	9	0	76	9	3345
2017	Person with a disability	33	27	13	10	8	9	0	66	20	256
2017	Not a person with a disability	38	33	12	5	3	8	0	78	9	3922
2014	Person with a disability	29	33	11	7	6	15	0	73	14	213
2014	Not a person with a disability	33	36	13	5	2	11	1	77	8	3690
2011	Person with a disability	24	28	14	12	9	13	0	59	24	234
2011	Not a person with a disability	29	32	18	6	3	12	1	69	11	4156

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	29	20	11	13	4	0	55	25	237
2019	Not a person with a disability	32	36	15	9	5	3	0	70	14	3682
2018	Person with a disability	26	31	17	11	11	3	1	59	23	219
2018	Not a person with a disability	32	37	15	9	4	3	0	72	13	3327
2017	Person with a disability	31	30	14	12	10	3	0	63	22	257
2017	Not a person with a disability	35	35	14	8	4	3	0	72	13	3920
2014	Person with a disability	27	35	15	12	8	3	0	64	21	214
2014	Not a person with a disability	29	36	17	9	4	4	0	68	14	3688
2011	Person with a disability	25	26	19	14	12	4	0	54	27	235
2011	Not a person with a disability	25	37	18	10	6	4	1	65	16	4155
2008	Person with a disability	25	29	18	12	9	6	1	58	23	258
2008	Not a person with a disability	29	37	17	8	4	4	0	70	13	4561

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	27	21	14	13	8	0	48	29	237
2019	Not a person with a disability	23	33	19	11	5	8	0	61	18	3677
2018	Person with a disability	21	24	20	18	9	7	1	49	29	219
2018	Not a person with a disability	23	34	19	12	4	8	0	62	18	3334
2017	Person with a disability	22	28	17	15	10	8	0	55	26	256
2017	Not a person with a disability	25	35	17	11	4	7	0	65	16	3914
2014	Person with a disability	18	29	22	13	8	10	0	53	23	213
2014	Not a person with a disability	21	34	20	11	4	10	0	61	17	3686
2011	Person with a disability	13	33	17	15	11	10	0	52	28	236
2011	Not a person with a disability	17	36	20	12	5	11	0	59	19	4169
2008	Person with a disability	12	32	17	15	8	15	2	52	27	258
2008	Not a person with a disability	17	38	19	11	4	10	1	62	17	4552

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	25	19	15	20	4	0	44	36	237
2019	Not a person with a disability	22	36	17	14	7	4	0	60	23	3678
2018	Person with a disability	19	27	18	18	14	4	1	48	33	219
2018	Not a person with a disability	20	36	18	14	7	4	0	59	22	3344
2017	Person with a disability	21	29	13	18	15	4	0	52	34	256
2017	Not a person with a disability	24	37	15	13	6	4	0	64	20	3920
2014	Person with a disability	13	36	21	17	7	6	0	52	26	213
2014	Not a person with a disability	21	37	19	12	6	5	0	61	20	3686
2011	Person with a disability	16	32	15	18	13	6	0	51	33	236
2011	Not a person with a disability	18	39	17	15	6	4	0	60	22	4162
2008	Person with a disability	16	34	17	16	11	5	0	53	29	258
2008	Not a person with a disability	20	41	15	13	6	4	0	64	20	4560

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	23	8	2	2	7	1	87	4	238
2019	Not a person with a disability	61	23	8	2	0	5	0	89	3	3692

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	40	14	8	6	3	0	71	14	235
2019	Not a person with a disability	35	44	11	6	2	1	0	81	8	3692
2018	Person with a disability	30	37	15	10	5	3	0	69	15	217
2018	Not a person with a disability	31	45	13	7	1	2	0	78	8	3339
2017	Person with a disability	32	36	16	10	4	2	1	70	14	257
2017	Not a person with a disability	35	44	12	6	1	1	0	81	7	3918
2014	Person with a disability	29	41	17	8	3	1	0	71	11	213
2014	Not a person with a disability	33	43	14	6	2	2	0	78	7	3692
2011	Person with a disability	29	37	16	9	7	3	0	68	16	235
2011	Not a person with a disability	29	43	16	7	3	3	0	74	10	4156

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	32	19	19	16	3	0	44	36	238
2019	Not a person with a disability	19	36	20	16	6	3	0	58	22	3684

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	36	14	12	9	3	0	64	22	238
2019	Not a person with a disability	31	37	14	9	3	3	2	72	13	3694
2018	Person with a disability	27	35	10	12	11	5	1	66	24	218
2018	Not a person with a disability	32	40	13	8	2	3	2	76	11	3333
2017	Person with a disability	32	31	12	11	9	3	2	67	21	257
2017	Not a person with a disability	38	37	11	6	3	3	2	79	9	3914
2014	Person with a disability	37	35	12	7	7	4	0	74	14	214
2014	Not a person with a disability	37	39	11	6	2	4	1	80	8	3692
2011	Person with a disability	40	32	9	8	6	4	1	76	15	233
2011	Not a person with a disability	38	36	10	7	2	4	2	79	10	4162
2008	Person with a disability	33	30	13	7	8	6	2	69	17	258
2008	Not a person with a disability	34	35	12	8	4	4	2	74	13	4566

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	38	14	7	9	2	69	16	238
2019	Not a person with a disability	39	38	15	4	2	2	79	6	3691
2018	Person with a disability	29	37	14	8	7	4	69	16	220
2018	Not a person with a disability	38	41	13	4	1	2	81	5	3317

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	17	18	18	23	8	1	34	46	237
2019	Not a person with a disability	21	24	19	11	8	13	3	54	23	3697
2018	Person with a disability	16	18	15	16	23	11	0	38	45	220
2018	Not a person with a disability	20	26	19	11	9	12	3	54	24	3338
2017	Person with a disability	15	14	15	16	26	13	2	33	49	257
2017	Not a person with a disability	18	24	18	13	10	13	4	50	28	3917
2014	Person with a disability	11	24	12	15	22	15	1	42	44	214
2014	Not a person with a disability	15	23	19	14	11	14	4	46	31	3690
2011	Person with a disability	11	18	21	14	23	10	2	34	42	235
2011	Not a person with a disability	15	23	19	13	11	15	5	47	30	4159

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	30	22	16	16	2	0	46	32	238
2019	Not a person with a disability	27	36	18	11	5	2	0	65	17	3685
2018	Person with a disability	17	27	21	18	13	4	1	46	32	218
2018	Not a person with a disability	28	39	16	10	5	2	0	68	16	3338
2017	Person with a disability	21	29	15	14	15	5	0	53	31	254
2017	Not a person with a disability	31	39	13	10	5	2	0	72	15	3915
2014	Person with a disability	23	32	18	10	12	3	1	58	23	214
2014	Not a person with a disability	29	37	15	11	5	3	1	68	16	3691
2011	Person with a disability	22	31	18	12	13	3	1	55	26	235
2011	Not a person with a disability	32	36	14	8	6	2	1	70	15	4165
2008	Person with a disability	23	41	13	12	10	1	1	65	22	258
2008	Not a person with a disability	32	39	14	8	5	2	0	72	14	4556

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	28	14	15	25	2	4	43	42	238
2019	Not a person with a disability	26	34	14	12	9	2	2	62	23	3698
2018	Person with a disability	15	21	16	19	23	4	2	38	45	219
2018	Not a person with a disability	27	34	14	12	9	2	2	63	22	3344
2017	Person with a disability	17	24	11	17	25	4	3	44	45	256
2017	Not a person with a disability	28	31	13	12	11	2	2	62	24	3916
2014	Person with a disability	20	21	11	20	24	2	2	43	46	213
2014	Not a person with a disability	21	30	15	16	13	2	3	53	31	3694
2011	Person with a disability	9	20	14	22	32	1	2	30	56	235
2011	Not a person with a disability	20	29	16	16	15	2	3	51	32	4163
2008	Person with a disability	13	28	10	18	28	1	2	42	48	258
2008	Not a person with a disability	22	33	13	15	13	2	2	57	29	4550

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	19	13	9	8	0	6	67	19	237
2019	Not a person with a disability	55	23	10	4	2	1	5	83	7	3700

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	11	12	9	8	1	12	67	20	238
2019	Not a person with a disability	58	14	9	4	4	2	11	81	9	3696

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	23	18	10	8	2	5	62	19	238
2019	Not a person with a disability	48	25	14	5	3	2	4	77	8	3687

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	20	18	9	8	4	6	61	19	238
2019	Not a person with a disability	49	21	14	5	3	3	5	76	9	3681

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	13	11	5	11	4	6	69	19	237
2019	Not a person with a disability	61	13	8	4	4	3	7	83	9	3688

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	60	13	10	3	5	2	6	80	9	237
2019	Not a person with a disability	71	12	6	2	1	2	5	90	4	3692

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	13	12	4	8	6	5	73	14	236
2019	Not a person with a disability	78	8	3	1	1	4	5	94	3	3687

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	10	11	6	13	5	6	67	21	237
2019	Not a person with a disability	81	4	1	1	0	2	11	98	1	3682

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	39	21	8	10	3	1	59	19	236
2019	Not a person with a disability	25	44	16	7	2	4	1	73	10	3698
2018	Person with a disability	18	32	24	11	10	4	2	53	22	220
2018	Not a person with a disability	27	40	19	7	3	3	1	70	11	3340
2017	Person with a disability	20	34	14	13	10	7	2	60	25	257
2017	Not a person with a disability	28	39	17	7	4	5	1	71	11	3917

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	34	16	8	7	3	68	15	237
2019	Not a person with a disability	43	40	9	4	1	2	85	5	3673
2018	Person with a disability	37	37	9	7	6	4	76	14	219
2018	Not a person with a disability	50	37	8	2	1	2	88	4	3337
2017	Person with a disability	39	32	13	8	5	3	73	14	254
2017	Not a person with a disability	50	36	9	3	1	2	87	4	3916
2014	Person with a disability	41	35	12	7	6	0	75	13	214
2014	Not a person with a disability	48	36	10	3	1	2	87	4	3690
2011	Person with a disability	34	32	13	9	5	6	70	15	235
2011	Not a person with a disability	40	40	11	3	2	3	83	5	4167

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	34	15	3	5	4	0	75	9	235
2019	Not a person with a disability	50	35	8	2	1	3	1	89	3	3686
2018	Person with a disability	42	33	11	3	4	7	0	80	8	219
2018	Not a person with a disability	50	35	9	2	1	3	0	88	3	3333
2017	Person with a disability	40	29	12	4	8	6	1	74	13	256
2017	Not a person with a disability	48	35	10	2	1	4	0	87	3	3917
2014	Person with a disability	49	30	12	3	3	2	1	81	6	214
2014	Not a person with a disability	51	34	8	2	1	4	0	89	3	3688

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	31	13	5	8	1	73	13	238
2019	Not a person with a disability	57	33	6	3	1	0	90	4	3689
2018	Person with a disability	44	32	11	6	5	1	77	12	219
2018	Not a person with a disability	57	32	6	2	1	0	90	3	3330
2017	Person with a disability	42	34	10	6	8	0	77	13	257
2017	Not a person with a disability	56	33	7	2	1	0	90	3	3919
2014	Person with a disability	49	29	9	8	4	0	79	12	214
2014	Not a person with a disability	53	36	8	2	1	1	89	3	3689
2011	Person with a disability	36	36	12	8	7	1	74	15	236
2011	Not a person with a disability	46	38	9	4	2	1	85	6	4156
2008	Person with a disability	33	36	12	10	7	1	70	17	257
2008	Not a person with a disability	44	39	10	4	2	1	84	6	4562

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	28	19	9	8	1	64	17	237
2019	Not a person with a disability	48	34	11	4	2	0	82	7	3693
2018	Person with a disability	38	27	15	10	7	2	66	18	218
2018	Not a person with a disability	49	33	12	4	2	0	82	6	3331
2017	Person with a disability	39	28	10	12	9	1	68	22	257
2017	Not a person with a disability	49	32	11	5	2	1	82	7	3918
2014	Person with a disability	37	33	16	7	6	0	70	14	214
2014	Not a person with a disability	40	38	14	6	2	1	78	8	3693
2011	Person with a disability	32	36	15	9	7	1	69	16	234
2011	Not a person with a disability	42	35	14	5	3	1	78	8	4164

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	30	18	9	8	0	65	17	236
2019	Not a person with a disability	46	35	11	5	2	0	81	8	3679
2018	Person with a disability	34	31	15	13	6	1	65	19	215
2018	Not a person with a disability	47	35	10	5	2	0	83	7	3316
2017	Person with a disability	36	31	13	10	9	0	67	19	257
2017	Not a person with a disability	47	36	11	5	2	0	83	7	3919
2014	Person with a disability	33	36	17	7	6	0	70	13	214
2014	Not a person with a disability	39	39	14	6	2	0	78	8	3693
2011	Person with a disability	30	38	16	10	7	1	68	16	236
2011	Not a person with a disability	40	38	13	6	3	0	78	9	4154
2008	Person with a disability	35	32	13	12	7	1	67	20	257
2008	Not a person with a disability	43	39	10	5	3	0	82	8	4555

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	22	20	12	10	3	0	58	22	237
2019	Not a person with a disability	40	27	16	8	5	3	0	70	13	3699
2018	Person with a disability	33	21	19	12	11	3	1	56	24	219
2018	Not a person with a disability	42	27	15	9	4	3	0	71	14	3334
2017	Person with a disability	34	21	14	13	13	4	0	58	27	256
2017	Not a person with a disability	41	26	15	8	5	4	0	70	14	3919
2014	Person with a disability	37	20	20	11	8	4	0	59	20	214
2014	Not a person with a disability	36	28	17	10	5	4	0	67	15	3693
2011	Person with a disability	34	27	13	12	10	5	0	64	23	234
2011	Not a person with a disability	39	26	15	8	6	5	1	69	15	4163
2008	Person with a disability	32	25	15	13	13	2	1	58	26	255
2008	Not a person with a disability	38	27	15	9	6	5	1	69	15	4555

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	30	34	37	237
2019	Not a person with a disability	27	39	34	3701
2018	Person with a disability	26	43	30	218
2018	Not a person with a disability	26	42	32	3351
2017	Person with a disability	30	39	31	257
2017	Not a person with a disability	24	44	33	3924
2014	Person with a disability	22	43	36	214
2014	Not a person with a disability	24	43	34	3694
2011	Person with a disability	25	39	36	236
2011	Not a person with a disability	25	45	30	4170

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	7	31	24	6	15	17	69
2019	Not a person with a disability	14	38	25	5	15	4	971
2018	Person with a disability	12	37	27	7	13	5	56
2018	Not a person with a disability	12	43	23	5	12	5	838
2017	Person with a disability	12	38	25	7	8	10	77
2017	Not a person with a disability	13	47	23	3	8	6	931
2014	Person with a disability	14	35	36	13	9999	2	46
2014	Not a person with a disability	14	46	22	8	9999	11	859
2011	Person with a disability	18	33	21	6	9999	21	57
2011	Not a person with a disability	17	41	24	5	9999	13	1033

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	39	7	9	3	2	0	80	13	236
2019	Not a person with a disability	34	47	9	6	2	1	1	83	8	3686

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	23	10	4	4	9	1	79	9	236
2019	Not a person with a disability	61	24	6	1	1	5	2	91	2	3694

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	238
2019	Not a person with a disability	6	94	3699
2018	Person with a disability	23	77	219
2018	Not a person with a disability	8	92	3341

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	51
2019	Not a person with a disability	42	58	238
2018	Person with a disability	40	60	51
2018	Not a person with a disability	46	54	263

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	78	22	51
2019	Not a person with a disability	56	44	238
2018	Person with a disability	74	26	51
2018	Not a person with a disability	57	43	263

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	51
2019	Not a person with a disability	0	100	238

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	51
2019	Not a person with a disability	36	64	235
2018	Person with a disability	34	66	51
2018	Not a person with a disability	39	61	263

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	51
2019	Not a person with a disability	37	63	235
2018	Person with a disability	42	58	51
2018	Not a person with a disability	31	69	263

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	61	39	51
2019	Not a person with a disability	38	62	235
2018	Person with a disability	62	38	51
2018	Not a person with a disability	37	63	263

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	65	35	51
2019	Not a person with a disability	36	64	235
2018	Person with a disability	49	51	51
2018	Not a person with a disability	35	65	263

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	51
2019	Not a person with a disability	28	72	235
2018	Person with a disability	45	55	51
2018	Not a person with a disability	26	74	263

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	51
2019	Not a person with a disability	58	42	235
2018	Person with a disability	57	43	51
2018	Not a person with a disability	52	48	263

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	42	58	51
2019	Not a person with a disability	27	73	235
2018	Person with a disability	29	71	51
2018	Not a person with a disability	30	70	263

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	51
2019	Not a person with a disability	12	88	235
2018	Person with a disability	10	90	51
2018	Not a person with a disability	9	91	263

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	71	29	51
2019	Not a person with a disability	35	65	235
2018	Person with a disability	70	30	51
2018	Not a person with a disability	39	61	263

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	51
2019	Not a person with a disability	18	82	235
2018	Person with a disability	18	82	51
2018	Not a person with a disability	16	84	263

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	51
2019	Not a person with a disability	11	89	235
2018	Person with a disability	23	77	51
2018	Not a person with a disability	13	87	263

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	51
2019	Not a person with a disability	58	42	232
2018	Person with a disability	47	53	50
2018	Not a person with a disability	58	42	263

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	51
2019	Not a person with a disability	28	72	232
2018	Person with a disability	33	67	50
2018	Not a person with a disability	28	72	263

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	27	73	51
2019	Not a person with a disability	9	91	232
2018	Person with a disability	11	89	50
2018	Not a person with a disability	5	95	263

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	27	73	51
2019	Not a person with a disability	11	89	232
2018	Person with a disability	17	83	50
2018	Not a person with a disability	11	89	263

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	51
2019	Not a person with a disability	11	89	232
2018	Person with a disability	9	91	50
2018	Not a person with a disability	5	95	263

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	51
2019	Not a person with a disability	3	97	232

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	51
2019	Not a person with a disability	11	89	232

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	51
2019	Not a person with a disability	24	76	232
2018	Person with a disability	34	66	50
2018	Not a person with a disability	25	75	263

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	16	84	223

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	26	74	223
2018	Person with a disability	16	84	48
2018	Not a person with a disability	24	76	254

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	43
2019	Not a person with a disability	12	88	223

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	10	90	223
2018	Person with a disability	12	88	48
2018	Not a person with a disability	8	92	254

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	43
2019	Not a person with a disability	12	88	223
2018	Person with a disability	10	90	48
2018	Not a person with a disability	13	87	254

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	43
2019	Not a person with a disability	11	89	223
2018	Person with a disability	13	87	48
2018	Not a person with a disability	12	88	254

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	43
2019	Not a person with a disability	10	90	223
2018	Person with a disability	22	78	48
2018	Not a person with a disability	10	90	254

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	43
2019	Not a person with a disability	32	68	223
2018	Person with a disability	31	69	48
2018	Not a person with a disability	25	75	254

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	9	91	223
2018	Person with a disability	14	86	48
2018	Not a person with a disability	12	88	254

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	43
2019	Not a person with a disability	46	54	223
2018	Person with a disability	61	39	48
2018	Not a person with a disability	42	58	254

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	63	37	43
2019	Not a person with a disability	45	55	223
2018	Person with a disability	60	40	48
2018	Not a person with a disability	46	54	254

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	3	97	223

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	43
2019	Not a person with a disability	10	90	223
2018	Person with a disability	11	89	48
2018	Not a person with a disability	12	88	254

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	237
2019	Not a person with a disability	9	91	3691

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	14	16	10	14	21	8	44	34	236
2019	Not a person with a disability	21	16	15	4	3	29	11	63	12	3696
2018	Person with a disability	14	15	19	9	12	28	4	42	30	217
2018	Not a person with a disability	21	19	15	4	3	30	7	64	12	3332
2017	Person with a disability	18	16	16	8	10	27	5	51	26	256
2017	Not a person with a disability	22	18	15	4	3	30	9	65	11	3917
2014	Person with a disability	16	15	20	7	6	27	8	48	20	214
2014	Not a person with a disability	19	19	15	4	3	32	10	64	11	3690

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	31	12	7	11	6	0	68	19	238
2019	Not a person with a disability	41	32	12	3	2	9	2	81	6	3700
2018	Person with a disability	27	30	15	11	9	9	0	62	21	218
2018	Not a person with a disability	38	34	13	3	2	8	1	80	6	3336
2017	Person with a disability	32	29	15	8	6	10	0	69	15	256
2017	Not a person with a disability	39	34	11	3	2	10	1	81	6	3912
2014	Person with a disability	31	28	18	6	4	11	3	69	11	214
2014	Not a person with a disability	34	34	14	3	1	13	2	79	5	3688
2011	Person with a disability	41	39	8	4	4	4	0	83	8	235
2011	Not a person with a disability	45	36	9	3	1	6	0	86	5	4163

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	238
2019	Not a person with a disability	3	97	3690
2018	Person with a disability	19	81	220
2018	Not a person with a disability	4	96	3340

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	43	57	46
2019	Not a person with a disability	29	71	120
2018	Person with a disability	25	75	40
2018	Not a person with a disability	33	67	123

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	87	13	46
2019	Not a person with a disability	73	27	120
2018	Person with a disability	85	15	40
2018	Not a person with a disability	76	24	123

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	46
2019	Not a person with a disability	0	100	120

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	45
2019	Not a person with a disability	26	74	118

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	45
2019	Not a person with a disability	28	72	118
2018	Person with a disability	19	81	41
2018	Not a person with a disability	20	80	123

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	45
2019	Not a person with a disability	30	70	118
2018	Person with a disability	25	75	41
2018	Not a person with a disability	33	67	123

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	45
2019	Not a person with a disability	25	75	118
2018	Person with a disability	14	86	41
2018	Not a person with a disability	24	76	123

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	45
2019	Not a person with a disability	12	88	118

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	63	37	45
2019	Not a person with a disability	0	100	118

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	45
2019	Not a person with a disability	0	100	118

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	45
2019	Not a person with a disability	21	79	118
2018	Person with a disability	14	86	41
2018	Not a person with a disability	21	79	123

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	45
2019	Not a person with a disability	23	77	117
2018	Person with a disability	38	62	41
2018	Not a person with a disability	32	68	123

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	45
2019	Not a person with a disability	8	92	117
2018	Person with a disability	16	84	41
2018	Not a person with a disability	11	89	123

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	45
2019	Not a person with a disability	7	93	117
2018	Person with a disability	14	86	41
2018	Not a person with a disability	5	95	123

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	37	63	45
2019	Not a person with a disability	7	93	117
2018	Person with a disability	21	79	41
2018	Not a person with a disability	10	90	123

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	45
2019	Not a person with a disability	4	96	117

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	45
2019	Not a person with a disability	7	93	117

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	45
2019	Not a person with a disability	58	42	117
2018	Person with a disability	34	66	41
2018	Not a person with a disability	47	53	123

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	237
2019	Not a person with a disability	5	95	3692

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	14	15	9	11	26	8	47	30	238
2019	Not a person with a disability	23	16	15	2	1	33	10	67	6	3693
2018	Person with a disability	18	14	20	6	10	28	4	47	24	219
2018	Not a person with a disability	21	19	15	2	1	35	7	69	6	3334
2017	Person with a disability	20	14	18	5	10	29	4	51	22	256
2017	Not a person with a disability	22	18	14	2	1	35	8	70	5	3918
2014	Person with a disability	15	19	17	5	6	34	3	55	17	213
2014	Not a person with a disability	19	19	14	2	1	37	9	70	5	3689

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	26	16	8	8	7	1	65	17	236
2019	Not a person with a disability	43	30	12	2	1	11	2	83	4	3694
2018	Person with a disability	31	28	16	6	10	10	1	65	17	220
2018	Not a person with a disability	39	33	13	2	1	11	1	82	4	3339
2017	Person with a disability	35	25	16	6	7	10	0	67	15	256
2017	Not a person with a disability	41	32	11	2	1	12	2	84	3	3916
2014	Person with a disability	31	35	15	4	4	10	0	74	9	213
2014	Not a person with a disability	36	33	13	2	1	14	2	82	3	3689
2011	Person with a disability	39	32	15	4	3	7	0	77	7	235
2011	Not a person with a disability	46	35	9	2	1	7	0	88	3	4162

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	29	18	9	8	0	2	64	18	238
2019	Not a person with a disability	49	29	12	5	4	0	1	79	9	3697
2018	Person with a disability	39	24	20	10	6	0	0	63	17	217
2018	Not a person with a disability	44	29	15	6	4	0	2	74	10	3335
2017	Person with a disability	35	25	17	8	12	1	2	61	21	257
2017	Not a person with a disability	40	27	16	8	6	0	2	69	14	3915

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	24	27	15	15	0	1	43	30	237
2019	Not a person with a disability	25	31	24	12	8	0	1	56	19	3692
2018	Person with a disability	17	28	26	15	13	1	1	45	28	216
2018	Not a person with a disability	20	30	25	15	8	0	1	51	24	3336
2017	Person with a disability	22	27	24	12	15	0	1	49	27	256
2017	Not a person with a disability	21	31	26	13	8	0	1	53	21	3920

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	28	20	13	12	0	2	54	25	237
2019	Not a person with a disability	35	31	18	9	5	0	1	67	14	3684
2018	Person with a disability	23	26	24	12	10	2	2	51	24	216
2018	Not a person with a disability	29	32	22	11	5	0	1	61	17	3331
2017	Person with a disability	27	30	19	8	14	0	3	58	22	255
2017	Not a person with a disability	30	31	21	11	5	0	2	62	16	3905

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	22	23	14	16	1	2	45	31	235
2019	Not a person with a disability	29	27	21	12	9	1	1	57	22	3682
2018	Person with a disability	21	21	23	18	12	2	3	44	32	216
2018	Not a person with a disability	27	26	23	14	8	1	1	54	23	3322
2017	Person with a disability	23	24	21	14	14	0	4	49	29	255
2017	Not a person with a disability	26	27	22	14	8	1	3	54	23	3918

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	15	11	7	6	0	7	74	14	234
2019	Not a person with a disability	59	20	9	4	3	0	5	83	7	3684
2018	Person with a disability	51	18	12	6	3	1	9	77	11	215
2018	Not a person with a disability	53	22	11	4	3	0	6	80	8	3332
2017	Person with a disability	46	22	12	4	4	1	10	77	10	254
2017	Not a person with a disability	48	24	10	5	3	1	10	80	8	3912

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	24	23	13	12	0	0	52	25	235
2019	Not a person with a disability	38	30	18	8	5	0	1	69	13	3690
2018	Person with a disability	28	23	19	15	14	1	0	52	29	215
2018	Not a person with a disability	35	28	20	9	6	0	1	64	15	3341
2017	Person with a disability	26	26	21	12	14	0	0	52	26	255
2017	Not a person with a disability	33	32	20	9	5	0	1	66	14	3907

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	28	25	9	10	0	2	55	19	237
2019	Not a person with a disability	34	36	18	6	3	1	1	72	10	3683
2018	Person with a disability	27	27	22	11	10	1	1	56	22	219
2018	Not a person with a disability	30	36	21	7	3	1	1	68	11	3334
2017	Person with a disability	29	24	23	10	11	1	1	54	22	255
2017	Not a person with a disability	32	35	19	8	4	1	2	68	12	3906

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	28	23	13	13	0	1	50	27	235
2019	Not a person with a disability	29	33	21	10	6	0	1	62	16	3691
2018	Person with a disability	24	28	21	14	10	1	1	53	25	220
2018	Not a person with a disability	26	33	24	11	5	1	1	60	16	3326
2017	Person with a disability	26	29	23	9	12	1	1	55	21	255
2017	Not a person with a disability	27	35	20	11	5	1	2	64	16	3909

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	30	20	10	14	0	2	54	25	236
2019	Not a person with a disability	34	33	19	8	5	0	1	67	14	3687
2018	Person with a disability	23	31	18	17	8	1	2	56	25	219
2018	Not a person with a disability	31	33	21	10	5	0	1	65	14	3328
2017	Person with a disability	31	29	17	11	9	0	2	62	21	256
2017	Not a person with a disability	33	33	19	9	5	0	2	67	14	3906

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	23	20	8	16	0	2	56	24	238
2019	Not a person with a disability	49	27	12	6	4	0	1	77	11	3684

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	32	19	10	10	1	2	60	20	237
2019	Not a person with a disability	39	31	18	8	3	0	1	70	12	3686
2018	Person with a disability	29	29	21	13	7	1	1	59	20	220
2018	Not a person with a disability	32	34	19	9	4	0	1	68	13	3322
2017	Person with a disability	31	30	18	10	7	1	2	63	18	255
2017	Not a person with a disability	34	34	18	8	4	1	2	70	12	3896

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	23	18	5	9	0	2	68	14	237
2019	Not a person with a disability	60	22	9	4	2	0	2	85	7	3682
2018	Person with a disability	42	22	15	11	8	1	2	66	19	220
2018	Not a person with a disability	55	22	11	5	3	0	2	80	8	3321
2017	Person with a disability	37	28	18	7	9	0	2	66	16	257
2017	Not a person with a disability	56	23	11	5	3	0	2	81	8	3912

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	19	16	8	10	0	1	65	18	235
2019	Not a person with a disability	79	9	2	1	0	1	8	96	1	3688
2018	Person with a disability	45	19	17	8	8	1	1	66	17	218
2018	Not a person with a disability	76	11	4	1	1	1	6	94	2	3324

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	13	8	7	13	1	1	71	20	237
2019	Not a person with a disability	79	9	4	2	2	1	3	92	4	3690
2018	Person with a disability	60	16	8	5	10	1	2	77	15	219
2018	Not a person with a disability	77	10	4	2	2	1	4	92	4	3323
2017	Person with a disability	55	19	9	5	10	0	2	75	15	252
2017	Not a person with a disability	77	10	3	2	2	1	4	92	5	3911

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	28	10	5	5	0	1	79	10	236
2019	Not a person with a disability	65	22	7	3	2	0	1	88	4	3680
2018	Person with a disability	52	26	11	4	5	1	0	80	9	216
2018	Not a person with a disability	61	23	9	3	2	0	2	86	5	3339
2017	Person with a disability	50	29	10	6	4	0	1	80	10	256
2017	Not a person with a disability	62	23	8	3	1	0	3	87	4	3913

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	19	13	6	10	0	1	70	17	236
2019	Not a person with a disability	66	18	8	3	3	0	2	86	6	3679
2018	Person with a disability	42	23	14	11	9	1	0	65	20	216
2018	Not a person with a disability	62	19	9	4	3	0	1	83	8	3327
2017	Person with a disability	47	22	11	6	12	0	1	71	18	254
2017	Not a person with a disability	64	18	7	4	3	0	3	85	7	3918

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	13	4	2	2	0	29	88	6	234
2019	Not a person with a disability	61	13	5	2	1	0	17	90	4	3675
2018	Person with a disability	49	13	6	1	1	1	29	89	3	215
2018	Not a person with a disability	56	15	6	2	1	0	20	89	4	3317
2017	Person with a disability	52	12	3	3	2	0	27	89	7	253
2017	Not a person with a disability	56	15	5	2	1	1	20	90	4	3903

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	70	14	3	2	2	0	10	92	4	235
2019	Not a person with a disability	76	13	4	1	1	0	5	95	1	3683
2018	Person with a disability	64	15	6	3	2	1	9	89	4	217
2018	Not a person with a disability	72	15	5	1	0	0	7	93	2	3332
2017	Person with a disability	63	18	5	1	1	0	11	92	2	254
2017	Not a person with a disability	72	13	4	1	1	0	9	93	2	3894

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	59	18	7	4	8	1	4	81	12	236
2019	Not a person with a disability	75	13	4	2	3	0	3	91	5	3692
2018	Person with a disability	56	17	12	4	7	1	3	77	11	217
2018	Not a person with a disability	75	12	5	2	3	0	3	90	5	3333
2017	Person with a disability	55	18	8	5	10	0	4	76	16	256
2017	Not a person with a disability	70	15	5	3	3	1	4	89	6	3914

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	24	21	11	7	0	2	60	19	235
2019	Not a person with a disability	55	26	11	4	2	0	2	83	6	3685
2018	Person with a disability	28	30	19	10	9	1	3	60	20	217
2018	Not a person with a disability	51	28	14	4	2	0	2	80	5	3327
2017	Person with a disability	33	25	18	10	10	2	2	60	21	257
2017	Not a person with a disability	52	29	11	4	2	0	2	83	6	3910

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	25	30	19	10	0	41	29	238
2019	Not a person with a disability	22	36	31	9	3	0	58	12	3692
2018	Person with a disability	14	25	33	18	9	1	40	27	220
2018	Not a person with a disability	20	35	31	11	3	0	55	13	3338
2017	Person with a disability	10	22	37	18	13	0	32	31	256
2017	Not a person with a disability	15	35	35	10	4	1	50	14	3924

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	22	32	19	7	0	0	26	42	235
2019	Not a person with a disability	6	16	36	28	13	0	0	41	22	3681
2018	Person with a disability	20	20	35	17	9	0	0	26	40	218
2018	Not a person with a disability	6	16	37	28	13	0	0	41	22	3317
2017	Person with a disability	16	27	31	16	9	1	0	26	43	257
2017	Not a person with a disability	5	15	38	27	14	0	1	41	21	3919

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	40	18	8	6	2	0	67	14	236
2019	Not a person with a disability	35	42	13	5	2	3	0	80	7	3686
2018	Person with a disability	23	46	14	6	7	4	0	71	14	219
2018	Not a person with a disability	34	43	13	5	2	3	0	80	7	3338
2017	Person with a disability	18	36	19	10	13	4	1	56	24	257
2017	Not a person with a disability	26	43	15	6	3	6	0	73	10	3922

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	31	15	15	15	2	55	30	237
2019	Not a person with a disability	32	40	15	8	3	2	74	11	3700
2018	Person with a disability	21	32	16	15	12	3	55	28	220
2018	Not a person with a disability	32	39	16	7	3	2	73	11	3341
2017	Person with a disability	19	33	13	17	16	2	53	34	256
2017	Not a person with a disability	26	43	16	8	4	3	71	13	3923

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	52	48	237
2019	Not a person with a disability	9	91	3698
2017	Person with a disability	57	43	257
2017	Not a person with a disability	10	90	3915
2014	Person with a disability	56	44	214
2014	Not a person with a disability	8	92	3687

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	88	12	124
2019	Not a person with a disability	86	14	342
2017	Person with a disability	90	10	147
2017	Not a person with a disability	77	23	385
2014	Person with a disability	87	13	119
2014	Not a person with a disability	82	18	282

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	34	8	18	9	0	64	27	109
2019	Not a person with a disability	56	31	4	6	2	0	87	8	292
2017	Person with a disability	49	34	2	7	8	0	82	15	133
2017	Not a person with a disability	51	37	5	4	3	0	88	7	298
2014	Person with a disability	45	38	3	7	5	2	85	12	104
2014	Not a person with a disability	59	29	5	6	2	0	88	7	231

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	34	8	6	1	5	2	47	53	234
2019	Not a person with a disability	52	30	8	3	2	3	1	55	45	3687
2018	Person with a disability	57	21	9	6	3	5	0	60	40	220
2018	Not a person with a disability	58	23	9	3	2	3	1	61	39	3342
2017	Person with a disability	55	18	8	5	4	8	1	61	39	257
2017	Not a person with a disability	52	22	11	4	4	6	1	56	44	3927

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	48	52	116
2019	Not a person with a disability	37	63	1600

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	75	25	114
2019	Not a person with a disability	79	21	1581
2018	Person with a disability	66	34	82
2018	Not a person with a disability	71	29	1262

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	25	12	9	12	3	19	58	27	113
2019	Not a person with a disability	27	29	14	10	7	2	10	65	19	1583
2018	Person with a disability	23	21	12	22	8	1	12	52	34	83
2018	Not a person with a disability	24	30	16	11	8	2	9	60	22	1270
2017	Person with a disability	20	15	15	19	17	7	7	40	42	91
2017	Not a person with a disability	17	27	15	15	11	3	12	51	31	1614

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	17	13	10	13	5	26	49	33	111
2019	Not a person with a disability	17	21	14	11	10	4	23	52	29	1581
2018	Person with a disability	11	13	17	17	14	3	26	34	43	83
2018	Not a person with a disability	12	20	16	13	13	3	24	43	35	1271
2017	Person with a disability	5	12	13	17	19	7	27	26	54	91
2017	Not a person with a disability	8	15	15	14	17	5	25	34	45	1612

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	17	11	3	10	2	9	74	15	234
2019	Not a person with a disability	56	16	10	5	4	1	8	79	10	3677
2018	Person with a disability	51	12	11	9	8	0	9	69	19	220
2018	Not a person with a disability	58	14	8	4	4	1	9	81	10	3332

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment