2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	37	3	4	0	0	0	92	4	247
2019	CR-03	57	38	3	0	3	0	0	95	3	37
2019	CR-04	51	40	5	4	0	0	1	92	4	111
2019	CR-05	61	33	2	4	0	0	0	93	4	89
2017	CR	51	37	4	5	3	0	0	89	8	339
2017	CR-03	55	32	6	4	1	1	0	89	5	81
2017	CR-04	47	42	1	6	4	0	1	89	10	137
2017	CR-05	58	32	5	3	3	0	0	89	6	104
2017	CR-06	27	60	0	13	0	0	0	87	13	15
2014	CR	41	45	6	7	1	0	0	86	9	430
2014	CR-03	39	42	5	10	4	1	0	82	13	141
2014	CR-04	39	49	6	6	0	0	0	88	6	158
2014	CR-05	49	40	5	7	0	0	0	89	7	106
2014	CR-06	28	50	17	6	0	0	0	78	6	18
2011	CR	48	39	4	7	1	0	0	88	8	597
2011	CR-03	51	30	7	10	2	0	1	81	12	128
2011	CR-04	46	44	4	5	2	0	0	90	7	257
2011	CR-05	54	36	4	6	1	0	0	90	6	181
2011	CR-06	21	68	5	5	0	0	0	89	5	19
2008	CR	54	35	4	6	2	0	0	89	7	819
2008	CR-03	53	34	4	8	1	0	0	87	9	208
2008	CR-04	52	36	4	5	2	0	0	88	8	386
2008	CR-05	59	33	2	4	2	0	0	92	6	181
2008	CR-06	59	38	0	3	0	0	0	97	3	34

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	24	5	4	1	0	1	89	6	247
2019	CR-03	76	16	3	3	0	0	3	94	3	37
2019	CR-04	68	23	4	4	1	0	1	92	5	111
2019	CR-05	60	27	6	6	1	1	0	88	7	89
2017	CR	65	24	5	4	1	0	0	90	5	340
2017	CR-03	71	24	4	0	0	1	0	96	0	82
2017	CR-04	66	26	5	1	1	0	0	93	2	136
2017	CR-05	60	20	8	10	2	0	0	81	12	104
2017	CR-06	47	40	0	7	7	0	0	87	13	15
2014	CR	60	26	6	6	2	0	1	86	8	430
2014	CR-03	64	24	4	6	1	0	1	89	7	141
2014	CR-04	64	23	8	1	3	1	1	88	4	158
2014	CR-05	50	32	5	9	3	0	1	83	12	106
2014	CR-06	50	28	0	17	6	0	0	78	22	18
2011	CR	58	22	7	8	2	0	2	83	10	596
2011	CR-03	69	12	6	6	2	0	6	87	8	127
2011	CR-04	58	26	6	7	2	0	1	85	9	257
2011	CR-05	52	24	9	12	3	0	1	77	14	181
2011	CR-06	47	42	5	0	5	0	0	89	5	19
2008	CR	64	21	6	5	3	0	1	86	8	815
2008	CR-03	71	17	4	5	1	0	1	89	6	207
2008	CR-04	63	22	7	5	3	0	1	86	8	383
2008	CR-05	57	23	8	6	6	0	1	81	12	181
2008	CR-06	68	24	6	3	0	0	0	91	3	34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	29	8	6	2	0	0	84	8	245
2019	CR-03	65	24	3	3	5	0	0	89	8	37
2019	CR-04	54	24	11	9	1	0	1	79	10	109
2019	CR-05	51	36	7	3	3	0	0	87	7	89
2017	CR	50	37	7	3	2	0	0	88	5	341
2017	CR-03	49	32	11	4	2	1	0	83	6	81
2017	CR-04	47	42	5	3	2	0	0	90	5	137
2017	CR-05	55	32	7	3	3	0	0	88	6	105
2017	CR-06	40	60	0	0	0	0	0	100	0	15
2014	CR	47	34	8	8	3	0	0	82	11	430
2014	CR-03	48	35	8	5	4	1	0	84	8	141
2014	CR-04	49	32	8	9	2	0	0	81	11	158
2014	CR-05	45	33	8	11	3	0	0	78	14	106
2014	CR-06	44	44	11	0	0	0	0	89	0	18
2011	CR	45	36	8	6	4	0	0	81	10	593
2011	CR-03	48	30	7	9	6	0	0	78	15	127
2011	CR-04	42	40	8	6	4	0	0	82	10	255
2011	CR-05	46	36	10	4	3	0	1	83	7	180
2011	CR-06	42	42	5	11	0	0	0	84	11	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	38	9	8	4	0	1	79	12	247
2019	CR-03	49	30	5	3	8	3	3	83	11	37
2019	CR-04	40	37	9	10	3	0	2	78	13	111
2019	CR-05	37	43	12	6	2	0	0	80	8	89
2018	CR	35	40	11	9	3	0	1	77	12	220
2018	CR-03	28	45	14	10	0	0	3	75	11	29
2018	CR-04	39	42	9	7	2	0	0	82	9	99
2018	CR-05	36	37	11	11	5	0	0	73	16	81
2017	CR	34	40	11	10	3	1	0	75	14	341
2017	CR-03	40	32	13	10	4	1	0	73	14	82
2017	CR-04	32	43	12	11	1	0	1	76	13	136
2017	CR-05	36	41	10	10	3	1	0	78	12	105
2017	CR-06	7	53	13	13	13	0	0	60	27	15
2014	CR	33	38	11	11	6	0	0	71	17	430
2014	CR-03	33	38	9	11	7	0	1	72	19	141
2014	CR-04	32	37	11	13	6	0	1	69	19	158
2014	CR-05	39	35	12	10	3	1	0	74	13	106
2014	CR-06	17	56	17	6	6	0	0	72	11	18
2011	CR	32	36	16	8	5	0	3	70	13	595
2011	CR-03	38	32	10	6	10	0	3	73	17	128
2011	CR-04	30	36	19	7	4	0	4	68	12	255
2011	CR-05	31	39	16	10	3	0	1	71	13	181
2011	CR-06	32	47	11	0	11	0	0	79	11	19
2008	CR	33	36	15	11	3	0	2	70	15	818
2008	CR-03	30	37	14	11	4	0	3	70	15	207
2008	CR-04	33	35	14	13	4	0	2	69	17	386
2008	CR-05	38	35	17	8	2	0	1	73	10	181
2008	CR-06	21	56	18	6	0	0	0	76	6	34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	28	7	2	1	1	0	90	3	244
2019	CR-03	64	28	6	3	0	0	0	92	3	36
2019	CR-04	61	27	7	2	1	1	1	90	3	110
2019	CR-05	58	31	7	2	1	1	0	90	3	88
2017	CR	54	33	6	6	0	1	0	88	6	342
2017	CR-03	51	28	11	9	0	1	0	80	9	82
2017	CR-04	50	38	6	7	0	0	0	88	7	137
2017	CR-05	65	26	3	3	1	2	1	93	4	105
2017	CR-06	40	53	7	0	0	0	0	93	0	15
2014	CR	42	40	10	6	2	0	0	82	8	430
2014	CR-03	42	35	6	13	4	1	0	77	16	141
2014	CR-04	41	41	12	4	2	1	0	82	6	158
2014	CR-05	45	45	8	1	0	0	0	91	1	106
2014	CR-06	39	39	22	0	0	0	0	78	0	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	30	9	4	3	1	1	83	7	246
2019	CR-03	59	32	0	0	3	3	3	97	3	37
2019	CR-04	50	28	12	4	4	1	2	81	7	111
2019	CR-05	50	33	8	8	1	0	0	83	9	88
2018	CR	50	29	12	5	1	0	1	81	7	220
2018	CR-03	48	34	14	3	0	0	0	83	3	29
2018	CR-04	53	29	9	5	3	0	1	83	8	99
2018	CR-05	48	27	15	7	0	0	2	77	8	81
2017	CR	51	29	11	5	3	0	1	81	8	342
2017	CR-03	44	30	10	9	5	1	1	76	14	82
2017	CR-04	47	28	13	5	4	0	1	77	10	137
2017	CR-05	66	25	7	2	1	0	0	90	3	105
2017	CR-06	27	47	20	7	0	0	0	73	7	15
2014	CR	45	32	13	4	4	1	1	79	7	429
2014	CR-03	41	31	16	3	6	1	1	74	9	140
2014	CR-04	45	31	13	3	4	3	2	79	7	158
2014	CR-05	50	37	8	4	1	0	1	88	5	106
2014	CR-06	44	22	28	6	0	0	0	67	6	18
2011	CR	44	32	12	5	4	1	3	78	9	594
2011	CR-03	40	29	12	5	6	2	6	75	13	128
2011	CR-04	45	33	12	4	4	0	3	80	8	256
2011	CR-05	48	32	12	6	2	1	0	80	8	180
2011	CR-06	32	47	5	11	5	0	0	79	16	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	36	13	5	7	0	0	75	12	247
2019	CR-03	43	30	11	8	5	3	0	75	14	37
2019	CR-04	41	32	14	5	8	0	1	74	13	111
2019	CR-05	34	44	13	4	4	0	0	78	9	89
2018	CR	34	40	13	10	4	0	0	74	13	218
2018	CR-03	17	52	10	21	0	0	0	69	21	29
2018	CR-04	38	40	11	7	4	0	0	78	11	98
2018	CR-05	35	36	16	10	3	0	0	71	13	80
2017	CR	32	44	11	8	5	0	0	76	13	342
2017	CR-03	27	45	6	13	7	1	0	73	21	82
2017	CR-04	31	41	18	6	4	0	0	72	10	137
2017	CR-05	37	47	7	6	4	0	0	84	10	105
2017	CR-06	20	47	13	20	0	0	0	67	20	15
2014	CR	29	44	14	7	5	0	0	73	13	430
2014	CR-03	21	38	18	12	9	1	0	60	21	141
2014	CR-04	28	49	11	7	4	0	0	77	11	158
2014	CR-05	41	42	12	3	3	0	0	82	6	106
2014	CR-06	22	50	17	6	6	0	0	72	11	18
2011	CR	33	39	15	8	5	0	0	71	13	596
2011	CR-03	34	30	18	10	8	0	0	64	18	128
2011	CR-04	32	39	17	5	7	0	0	71	12	257
2011	CR-05	34	41	12	10	2	0	0	75	13	181
2011	CR-06	21	68	5	5	0	0	0	89	5	19
2008	CR	31	38	14	10	7	0	0	69	17	811
2008	CR-03	20	35	17	15	12	0	0	56	27	204
2008	CR-04	32	36	17	9	6	0	0	69	15	384
2008	CR-05	37	45	7	6	5	0	0	82	11	180
2008	CR-06	32	44	9	9	6	0	0	76	15	34

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	34	16	10	5	0	0	69	15	247
2019	CR-03	35	32	19	8	5	0	0	68	14	37
2019	CR-04	38	29	16	10	6	0	1	67	16	111
2019	CR-05	31	40	15	10	3	0	0	72	13	89
2018	CR	36	36	10	12	5	1	0	73	17	220
2018	CR-03	21	45	17	10	7	0	0	66	17	29
2018	CR-04	38	37	9	10	4	1	0	77	14	99
2018	CR-05	37	33	10	15	4	1	0	71	19	81
2017	CR	36	34	11	10	8	1	0	70	19	341
2017	CR-03	37	28	5	12	16	1	1	66	29	82
2017	CR-04	30	38	15	12	6	0	0	68	18	136
2017	CR-05	43	36	10	6	4	2	0	81	10	105
2017	CR-06	27	20	13	20	20	0	0	47	40	15
2014	CR	27	36	19	10	8	0	0	63	18	429
2014	CR-03	20	34	20	13	10	1	1	56	24	141
2014	CR-04	30	38	15	8	9	0	0	68	17	158
2014	CR-05	35	34	19	9	3	0	0	70	11	105
2014	CR-06	6	39	33	11	11	0	0	44	22	18
2011	CR	25	40	16	10	7	1	1	66	18	597
2011	CR-03	32	27	13	13	13	1	1	60	27	128
2011	CR-04	23	46	16	9	5	1	1	70	14	257
2011	CR-05	22	40	20	9	7	1	1	63	16	181
2011	CR-06	16	68	0	11	5	0	0	84	16	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	39	11	4	2	0	1	83	6	244
2019	CR-03	43	43	8	5	0	0	0	86	5	37
2019	CR-04	44	41	10	4	1	0	1	85	5	110
2019	CR-05	43	37	13	5	2	0	1	80	7	87
2018	CR	42	41	11	5	1	0	0	83	6	219
2018	CR-03	41	41	10	7	0	0	0	83	7	29
2018	CR-04	46	39	9	5	1	0	0	85	6	98
2018	CR-05	37	44	12	4	1	1	0	83	5	81
2017	CR	41	40	11	5	3	1	0	82	7	342
2017	CR-03	46	37	11	4	1	1	0	84	5	82
2017	CR-04	37	40	15	6	2	0	0	77	8	137
2017	CR-05	44	41	6	5	4	1	0	86	9	105
2017	CR-06	33	47	13	0	7	0	0	80	7	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	33	9	4	2	1	0	86	5	246
2019	CR-03	39	36	14	3	3	6	0	79	6	36
2019	CR-04	50	33	10	5	1	0	1	84	6	111
2019	CR-05	58	30	7	2	1	1	0	90	3	89
2018	CR	51	38	5	5	1	0	0	89	6	219
2018	CR-03	52	28	10	10	0	0	0	79	10	29
2018	CR-04	59	32	4	3	2	0	0	91	5	98
2018	CR-05	40	51	4	5	0	1	0	91	5	81
2017	CR	47	38	9	2	3	1	0	85	6	340
2017	CR-03	46	37	10	2	5	0	0	83	7	82
2017	CR-04	45	37	12	3	2	1	0	83	5	137
2017	CR-05	51	38	7	2	2	1	0	89	4	104
2017	CR-06	40	47	0	0	13	0	0	87	13	15
2014	CR	45	39	10	3	1	0	0	84	5	430
2014	CR-03	39	38	14	6	3	1	1	78	9	141
2014	CR-04	45	38	13	2	1	1	1	84	3	158
2014	CR-05	55	39	4	3	0	0	0	93	3	106
2014	CR-06	33	56	6	6	0	0	0	89	6	18
2011	CR	42	44	8	4	1	1	0	87	6	595
2011	CR-03	39	43	9	8	2	0	0	82	9	127
2011	CR-04	42	44	9	3	1	2	0	87	4	257
2011	CR-05	42	44	6	4	2	1	1	89	6	180
2011	CR-06	47	47	5	0	0	0	0	95	0	19
2008	CR	46	38	9	4	2	1	0	84	6	819
2008	CR-03	45	36	11	4	3	1	0	81	8	208
2008	CR-04	46	39	9	4	2	1	0	85	6	385
2008	CR-05	46	40	8	3	2	1	1	87	5	182
2008	CR-06	35	47	9	6	3	0	0	82	9	34

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	36	12	9	7	0	0	72	16	247
2019	CR-03	35	35	19	5	5	0	0	70	11	37
2019	CR-04	32	38	13	9	6	1	1	72	16	111
2019	CR-05	38	35	9	11	7	0	0	73	18	89
2018	CR	33	41	11	9	5	0	0	74	14	219
2018	CR-03	17	45	14	17	7	0	0	62	24	29
2018	CR-04	40	40	8	4	7	0	1	80	11	98
2018	CR-05	30	41	15	11	2	1	0	71	14	81
2017	CR	38	31	13	10	8	1	0	69	18	342
2017	CR-03	35	27	12	13	11	1	0	63	25	82
2017	CR-04	34	31	15	12	7	1	0	66	18	137
2017	CR-05	48	35	10	3	4	0	0	83	7	105
2017	CR-06	13	20	20	20	27	0	0	33	47	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	30	15	4	2	0	0	80	5	246
2019	CR-03	46	38	11	3	3	0	0	84	5	37
2019	CR-04	49	28	15	5	2	0	1	77	7	111
2019	CR-05	52	32	14	1	1	0	0	84	2	88
2018	CR	51	31	13	3	1	0	0	82	4	217
2018	CR-03	31	62	7	0	0	0	0	93	0	29
2018	CR-04	58	26	11	2	2	0	0	84	4	96
2018	CR-05	49	27	17	5	0	1	0	78	5	81
2017	CR	51	33	10	3	2	1	0	84	5	341
2017	CR-03	46	37	9	4	2	3	0	85	6	82
2017	CR-04	49	30	16	4	1	0	0	79	5	136
2017	CR-05	55	34	6	2	3	0	0	90	5	105
2017	CR-06	67	33	0	0	0	0	0	100	0	15
2014	CR	57	30	10	2	1	0	0	87	3	430
2014	CR-03	45	34	16	4	1	0	0	79	5	141
2014	CR-04	61	27	9	1	1	0	0	88	3	158
2014	CR-05	67	28	5	0	0	0	0	95	0	106
2014	CR-06	56	33	11	0	0	0	0	89	0	18
2011	CR	61	25	9	3	2	0	0	86	5	597
2011	CR-03	59	21	10	5	5	0	0	80	10	128
2011	CR-04	54	32	10	2	2	0	0	86	4	257
2011	CR-05	69	22	6	3	1	0	0	91	4	181
2011	CR-06	84	5	11	0	0	0	0	89	0	19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	36	15	9	6	1	0	69	15	247
2019	CR-03	32	41	19	3	3	3	0	75	6	37
2019	CR-04	30	36	19	7	7	0	1	66	15	111
2019	CR-05	36	36	8	13	6	1	0	73	19	89
2018	CR	28	37	17	11	6	0	1	66	16	218
2018	CR-03	14	28	34	14	7	0	3	43	21	29
2018	CR-04	34	37	14	6	8	0	1	71	14	98
2018	CR-05	24	41	15	16	3	1	0	66	19	80
2017	CR	30	38	15	8	7	1	1	69	15	342
2017	CR-03	21	37	18	6	15	1	2	59	22	82
2017	CR-04	28	34	18	12	4	1	1	64	17	137
2017	CR-05	39	43	10	3	5	0	0	82	8	105
2017	CR-06	20	47	7	13	13	0	0	67	27	15
2014	CR	25	37	17	12	6	2	2	64	19	430
2014	CR-03	17	38	19	14	9	1	2	57	23	141
2014	CR-04	28	35	18	9	4	2	3	67	14	158
2014	CR-05	30	38	15	8	5	2	2	71	14	106
2014	CR-06	22	28	6	33	11	0	0	50	44	18
2011	CR	25	40	17	8	7	1	2	67	16	593
2011	CR-03	22	29	18	8	15	2	5	55	25	125
2011	CR-04	25	42	18	8	5	0	2	69	13	257
2011	CR-05	26	43	14	11	5	1	1	70	16	180
2011	CR-06	32	58	11	0	0	0	0	89	0	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	33	17	7	4	1	0	72	11	246
2019	CR-03	32	38	24	3	3	0	0	70	5	37
2019	CR-04	40	28	16	7	6	1	1	69	14	110
2019	CR-05	38	37	13	8	2	1	0	76	10	89
2018	CR	36	33	15	10	6	0	1	69	16	218
2018	CR-03	24	21	31	14	7	0	3	46	21	29
2018	CR-04	40	35	9	6	9	0	1	75	15	98
2018	CR-05	33	36	16	12	1	1	0	70	14	81
2017	CR	36	35	16	6	6	1	0	72	12	341
2017	CR-03	28	37	17	5	13	0	0	65	18	82
2017	CR-04	33	31	23	10	3	0	0	64	13	137
2017	CR-05	46	38	9	2	3	3	0	86	5	104
2017	CR-06	47	40	0	0	13	0	0	87	13	15
2014	CR	30	36	19	8	5	1	1	67	13	430
2014	CR-03	21	36	21	11	8	1	3	59	19	141
2014	CR-04	34	34	18	8	4	1	1	69	12	158
2014	CR-05	37	37	20	4	2	1	0	74	6	106
2014	CR-06	28	39	6	22	6	0	0	67	28	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	40	10	5	2	0	2	83	7	243
2019	CR-03	42	42	17	0	0	0	0	83	0	36
2019	CR-04	42	33	10	9	2	0	4	79	11	111
2019	CR-05	42	47	8	2	1	0	0	88	3	86
2018	CR	40	37	12	5	4	0	1	78	10	219
2018	CR-03	28	38	21	3	7	0	3	68	11	29
2018	CR-04	45	37	8	4	5	0	1	82	9	98
2018	CR-05	37	38	14	7	2	1	0	76	10	81
2017	CR	43	36	10	7	3	0	2	80	10	340
2017	CR-03	42	30	9	12	5	0	2	74	17	82
2017	CR-04	37	40	13	7	1	0	2	78	8	136
2017	CR-05	54	33	8	3	2	0	1	87	5	104
2017	CR-06	33	47	7	7	7	0	0	80	13	15
2014	CR	32	40	17	6	3	0	0	73	10	430
2014	CR-03	25	39	23	9	3	1	1	65	12	141
2014	CR-04	34	44	15	4	4	1	0	78	8	158
2014	CR-05	42	39	12	5	3	0	0	80	8	106
2014	CR-06	28	28	22	17	6	0	0	56	22	18
2011	CR	38	38	12	6	3	2	2	79	9	595
2011	CR-03	41	35	9	4	5	2	3	81	9	127
2011	CR-04	35	43	12	5	3	1	2	80	8	257
2011	CR-05	41	34	13	7	1	3	1	78	9	180
2011	CR-06	21	37	21	11	5	0	5	61	17	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	32	10	8	5	0	0	77	13	247
2019	CR-03	43	30	14	8	5	0	0	73	14	37
2019	CR-04	48	29	10	7	5	0	1	77	13	111
2019	CR-05	44	35	8	9	4	0	0	79	13	89
2018	CR	37	42	11	5	4	0	0	79	10	219
2018	CR-03	21	59	10	10	0	0	0	79	10	29
2018	CR-04	39	41	9	6	5	0	0	80	11	98
2018	CR-05	40	38	15	4	4	0	0	78	7	81
2017	CR	44	35	12	4	5	0	0	79	8	342
2017	CR-03	37	37	17	4	6	0	0	73	10	82
2017	CR-04	42	34	15	3	7	0	1	76	10	137
2017	CR-05	53	32	7	5	2	1	0	87	7	105
2017	CR-06	33	67	0	0	0	0	0	100	0	15
2014	CR	39	38	15	5	3	0	0	77	8	430
2014	CR-03	30	34	21	7	7	1	0	64	14	141
2014	CR-04	41	39	12	6	2	0	1	80	8	158
2014	CR-05	49	39	8	2	2	0	0	88	4	106
2014	CR-06	33	39	28	0	0	0	0	72	0	18
2011	CR	37	41	11	7	4	0	0	78	11	595
2011	CR-03	36	35	14	9	5	1	0	72	14	128
2011	CR-04	34	43	13	5	5	0	0	77	11	256
2011	CR-05	41	42	8	8	1	0	0	83	9	181
2011	CR-06	37	58	0	0	5	0	0	95	5	19
2008	CR	37	40	11	7	5	0	0	77	12	818
2008	CR-03	24	41	12	15	7	1	0	66	22	208
2008	CR-04	39	39	13	4	5	0	1	78	9	385
2008	CR-05	46	39	7	3	4	0	0	86	7	181
2008	CR-06	38	53	0	9	0	0	0	91	9	34

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	24	6	2	1	0	1	91	3	246
2019	CR-03	81	17	0	3	0	0	0	97	3	36
2019	CR-04	64	24	5	3	2	0	2	90	5	111
2019	CR-05	63	26	9	1	0	0	1	90	1	89
2018	CR	67	25	6	1	0	0	0	92	2	220
2018	CR-03	69	24	7	0	0	0	0	93	0	29
2018	CR-04	73	17	7	2	0	0	1	91	2	99
2018	CR-05	59	33	5	1	1	0	0	93	2	81
2017	CR	66	26	4	1	0	0	1	94	1	342
2017	CR-03	67	26	2	1	1	1	1	95	2	82
2017	CR-04	71	23	4	1	0	0	2	96	1	137
2017	CR-05	60	32	6	2	0	0	1	92	2	105
2017	CR-06	67	27	7	0	0	0	0	93	0	15
2014	CR	59	33	6	2	0	0	0	92	2	430
2014	CR-03	65	28	5	1	0	1	0	94	1	141
2014	CR-04	58	36	5	1	0	0	0	94	1	158
2014	CR-05	58	32	8	2	1	0	0	90	3	106
2014	CR-06	44	39	6	11	0	0	0	83	11	18
2011	CR	53	32	11	2	1	0	1	86	3	596
2011	CR-03	63	27	7	2	1	0	2	90	2	128
2011	CR-04	53	31	11	2	2	0	1	85	3	256
2011	CR-05	46	38	12	3	1	0	0	83	4	181
2011	CR-06	42	21	26	5	0	0	5	67	6	19
2008	CR	54	33	9	2	1	0	1	88	3	818
2008	CR-03	58	32	6	1	1	0	1	92	2	207
2008	CR-04	54	33	10	2	1	0	1	87	3	386
2008	CR-05	50	34	12	3	0	0	1	85	3	181
2008	CR-06	56	38	6	0	0	0	0	94	0	34

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	16	26	26	22	1	3	50	23	246
2019	CR-03	3	16	30	27	19	0	5	49	20	37
2019	CR-04	7	14	19	27	30	0	4	59	21	111
2019	CR-05	7	18	31	27	15	1	1	43	26	88
2018	CR	5	17	30	27	18	3	1	47	22	220
2018	CR-03	7	17	14	28	24	7	3	58	27	29
2018	CR-04	3	13	31	27	23	1	1	52	16	99
2018	CR-05	5	20	33	28	10	2	1	40	26	81
2017	CR	4	11	25	23	26	2	9	55	17	338
2017	CR-03	6	9	15	25	31	5	9	65	17	80
2017	CR-04	3	11	27	23	24	0	12	54	16	137
2017	CR-05	4	11	29	20	28	1	7	53	16	103
2017	CR-06	7	27	27	27	7	0	7	36	36	15
2014	CR	6	19	30	25	14	1	6	42	26	427
2014	CR-03	7	10	27	32	14	1	7	51	19	139
2014	CR-04	4	21	30	21	15	1	8	39	28	158
2014	CR-05	7	23	30	24	14	1	2	39	30	106
2014	CR-06	6	39	33	6	6	0	11	13	50	18
2011	CR	5	22	27	24	14	2	6	41	30	592
2011	CR-03	6	17	22	24	19	2	9	49	27	127
2011	CR-04	5	25	26	26	11	2	6	40	32	255
2011	CR-05	5	23	31	21	15	2	4	38	30	179
2011	CR-06	11	16	47	11	11	0	5	22	28	19
2008	CR	5	16	28	28	15	2	6	47	22	817
2008	CR-03	5	14	25	28	18	3	8	51	21	207
2008	CR-04	5	17	31	26	15	1	5	44	23	385
2008	CR-05	5	18	25	31	12	1	8	47	25	182
2008	CR-06	0	12	24	45	12	0	6	61	13	33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	11	23	27	29	4	2	59	17	244
2019	CR-03	3	0	22	19	41	11	5	71	3	37
2019	CR-04	5	11	20	28	31	2	4	63	16	110
2019	CR-05	2	17	24	29	25	2	0	55	20	87
2018	CR	3	9	21	29	31	5	3	64	13	219
2018	CR-03	3	3	38	28	21	7	0	52	7	29
2018	CR-04	3	8	19	26	38	3	3	67	12	98
2018	CR-05	4	11	17	32	27	5	4	65	16	81
2017	CR	4	10	20	21	29	6	11	61	16	337
2017	CR-03	2	7	19	21	29	8	14	63	13	80
2017	CR-04	3	10	20	19	29	7	13	60	15	136
2017	CR-05	5	9	19	24	33	4	7	63	15	104
2017	CR-06	7	27	20	27	13	0	7	43	36	15
2014	CR	5	12	24	25	21	6	7	53	20	424
2014	CR-03	6	12	21	24	27	6	4	57	19	139
2014	CR-04	4	15	22	22	20	6	10	50	23	157
2014	CR-05	5	8	29	32	16	5	6	54	14	104
2014	CR-06	22	17	17	22	11	0	11	38	44	18
2011	CR	7	13	21	24	21	5	9	52	23	595
2011	CR-03	9	14	18	17	23	5	13	50	29	128
2011	CR-04	7	11	24	27	18	5	9	52	20	257
2011	CR-05	4	17	22	22	24	3	8	52	23	180
2011	CR-06	17	17	11	28	17	6	6	50	38	18
2008	CR	5	10	19	27	26	6	8	61	17	814
2008	CR-03	7	8	21	26	23	5	10	57	18	207
2008	CR-04	4	10	18	26	29	5	8	62	17	383
2008	CR-05	4	10	17	30	24	7	8	63	17	181
2008	CR-06	3	12	18	39	21	0	6	65	16	33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	12	24	25	20	5	6	51	22	244
2019	CR-03	0	14	19	25	22	6	14	59	17	36
2019	CR-04	11	9	19	25	26	3	6	57	22	110
2019	CR-05	6	14	32	26	15	5	3	44	21	88
2018	CR	8	16	23	21	18	6	7	46	28	219
2018	CR-03	0	14	24	21	17	7	17	50	18	29
2018	CR-04	8	12	21	21	27	5	5	53	23	98
2018	CR-05	10	22	23	22	10	5	7	37	37	81
2017	CR	6	11	23	17	25	7	12	52	20	336
2017	CR-03	3	8	12	14	35	13	17	69	15	78
2017	CR-04	5	7	25	20	24	6	13	54	15	136
2017	CR-05	8	14	26	18	23	4	7	46	25	104
2017	CR-06	13	27	40	7	7	0	7	14	43	15
2014	CR	7	17	26	20	17	3	10	42	28	428
2014	CR-03	7	12	22	20	22	4	13	50	23	140
2014	CR-04	5	20	24	21	17	3	11	44	28	158
2014	CR-05	9	18	35	19	9	4	6	31	30	106
2014	CR-06	11	17	39	6	17	0	11	25	31	18
2011	CR	11	19	22	18	16	5	9	40	35	593
2011	CR-03	8	15	17	19	23	6	13	51	28	126
2011	CR-04	12	17	23	23	12	6	8	40	34	257
2011	CR-05	13	23	24	13	17	2	8	34	40	179
2011	CR-06	5	32	16	16	16	11	5	38	44	19
2008	CR	6	15	25	22	18	5	10	47	24	815
2008	CR-03	3	15	23	22	20	4	13	50	22	207
2008	CR-04	6	12	27	21	20	5	9	48	20	384
2008	CR-05	9	20	23	22	14	4	7	41	33	181
2008	CR-06	3	15	24	42	6	0	9	53	20	33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	2	8	20	33	31	2	4	68	10	246
2019	CR-03	0	5	16	30	35	3	11	75	6	37
2019	CR-04	2	5	24	31	35	0	4	68	8	110
2019	CR-05	0	11	20	36	28	1	3	67	12	89
2018	CR	3	10	17	38	28	3	2	69	13	218
2018	CR-03	0	10	10	48	24	3	3	78	11	29
2018	CR-04	4	9	15	28	41	1	2	71	14	98
2018	CR-05	2	12	21	42	17	4	1	62	16	81
2017	CR	2	4	17	30	36	3	7	73	8	335
2017	CR-03	1	3	21	15	42	8	10	69	5	79
2017	CR-04	1	4	16	32	35	3	8	76	6	136
2017	CR-05	5	6	16	34	35	0	4	72	11	103
2017	CR-06	0	13	7	47	27	0	7	79	14	15
2014	CR	1	7	25	34	25	1	7	64	9	425
2014	CR-03	1	4	21	33	32	1	8	71	6	138
2014	CR-04	2	7	19	38	24	1	8	69	10	157
2014	CR-05	1	8	31	33	22	3	3	58	9	106
2014	CR-06	0	17	50	11	11	0	11	25	19	18
2011	CR	3	9	28	27	23	2	8	56	14	591
2011	CR-03	4	9	22	19	31	3	12	59	15	126
2011	CR-04	4	8	27	36	19	0	7	59	13	255
2011	CR-05	2	11	33	22	23	1	7	50	14	179
2011	CR-06	5	11	37	26	11	5	5	41	18	19
2008	CR	3	7	22	29	30	2	7	65	10	816
2008	CR-03	1	4	20	27	34	2	11	70	7	207
2008	CR-04	4	8	21	29	30	2	6	65	12	384
2008	CR-05	2	8	25	32	25	1	6	62	11	182
2008	CR-06	3	0	24	36	27	3	6	70	3	33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	12	21	30	27	1	4	61	17	246
2019	CR-03	5	3	14	35	38	0	5	77	9	37
2019	CR-04	4	14	18	27	30	1	6	62	19	110
2019	CR-05	2	15	26	33	21	1	2	56	17	89
2018	CR	6	9	24	26	28	1	6	58	16	218
2018	CR-03	7	7	28	28	24	0	7	56	15	29
2018	CR-04	6	10	21	24	34	0	4	61	17	98
2018	CR-05	5	10	24	28	21	3	10	56	17	80
2017	CR	5	8	22	24	29	2	10	60	15	337
2017	CR-03	5	10	16	18	35	6	9	63	18	79
2017	CR-04	4	5	20	29	28	1	13	66	11	136
2017	CR-05	5	6	30	23	28	1	8	56	12	104
2017	CR-06	7	40	20	20	7	0	7	29	50	15
2014	CR	5	14	22	28	21	3	7	54	21	429
2014	CR-03	5	11	23	22	26	4	9	55	19	141
2014	CR-04	5	15	18	30	20	3	9	57	23	158
2014	CR-05	4	13	25	34	17	3	4	55	18	106
2014	CR-06	17	22	28	6	17	0	11	25	44	18
2011	CR	7	15	22	25	18	2	10	49	25	593
2011	CR-03	6	13	20	19	27	2	13	54	23	127
2011	CR-04	7	13	21	32	16	2	7	53	23	256
2011	CR-05	6	19	26	20	17	2	10	42	28	179
2011	CR-06	26	21	21	11	16	0	5	28	50	19
2008	CR	4	10	22	28	27	2	7	60	16	813
2008	CR-03	4	8	17	26	33	3	9	67	14	206
2008	CR-04	4	11	22	26	29	2	6	59	16	383
2008	CR-05	6	8	27	33	20	0	7	57	15	181
2008	CR-06	0	24	15	33	15	6	6	55	28	33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	17	17	25	24	4	5	54	27	245
2019	CR-03	3	6	17	22	33	8	11	69	10	36
2019	CR-04	6	18	15	21	31	3	5	56	27	110
2019	CR-05	9	20	20	29	16	4	1	48	31	89
2018	CR	8	16	19	26	22	5	4	53	26	218
2018	CR-03	3	14	28	21	24	3	7	50	19	29
2018	CR-04	7	13	18	23	31	4	3	58	22	98
2018	CR-05	9	20	18	33	10	6	5	48	32	80
2017	CR	11	11	20	19	24	6	9	50	26	335
2017	CR-03	11	10	19	17	29	8	6	54	25	80
2017	CR-04	11	7	23	16	26	7	9	51	22	137
2017	CR-05	8	11	22	26	21	3	10	53	22	101
2017	CR-06	20	60	0	13	0	0	7	14	86	15
2014	CR	8	18	17	24	19	6	8	50	30	428
2014	CR-03	11	18	11	22	24	7	6	53	34	140
2014	CR-04	5	18	18	22	22	4	11	52	27	158
2014	CR-05	6	17	19	32	13	6	8	52	26	106
2014	CR-06	28	17	33	0	6	11	6	7	53	18
2011	CR	10	15	20	20	17	7	11	46	30	593
2011	CR-03	10	13	17	18	21	8	12	49	30	126
2011	CR-04	9	12	20	23	16	9	11	49	26	257
2011	CR-05	8	21	21	19	17	4	9	42	34	179
2011	CR-06	32	16	16	11	11	11	5	25	56	19
2008	CR	10	15	21	20	18	6	10	45	30	816
2008	CR-03	9	12	18	22	20	7	12	52	26	207
2008	CR-04	9	16	20	18	21	7	9	47	29	384
2008	CR-05	11	18	26	19	15	3	9	38	32	182
2008	CR-06	21	18	24	21	6	3	6	30	43	33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	15	25	25	21	4	6	51	22	246
2019	CR-03	0	11	16	30	27	5	11	68	13	37
2019	CR-04	4	14	28	22	24	4	5	50	19	110
2019	CR-05	6	18	26	28	17	2	3	48	25	89
2018	CR	6	13	25	22	21	6	6	49	22	219
2018	CR-03	0	3	17	34	31	3	10	76	4	29
2018	CR-04	6	10	22	22	28	6	5	56	18	98
2018	CR-05	7	20	30	17	11	9	6	33	32	81
2017	CR	6	8	23	18	28	6	11	55	17	336
2017	CR-03	4	6	14	23	29	8	16	68	13	79
2017	CR-04	4	7	29	13	27	7	12	50	15	136
2017	CR-05	9	8	20	22	32	4	6	59	18	104
2017	CR-06	20	27	40	0	0	7	7	0	54	15
2014	CR	4	13	27	23	19	5	9	48	20	427
2014	CR-03	4	11	24	23	21	6	11	53	19	140
2014	CR-04	4	15	24	22	21	4	10	50	23	157
2014	CR-05	3	11	34	26	12	7	7	45	16	106
2014	CR-06	11	11	33	17	17	0	11	38	25	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	9	27	36	20	2	3	59	13	247
2019	CR-03	0	5	30	49	14	0	3	64	6	37
2019	CR-04	3	7	22	38	24	2	5	66	11	111
2019	CR-05	4	13	30	30	20	1	0	51	18	89

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	18	5	6	2	1	2	87	8	245
2019	CR-03	64	19	3	6	3	3	3	88	9	36
2019	CR-04	70	14	6	5	1	0	5	88	6	111
2019	CR-05	66	20	5	6	2	1	0	87	8	88
2017	CR	65	20	6	3	1	1	3	89	5	341
2017	CR-03	62	24	5	0	2	2	4	92	3	82
2017	CR-04	66	17	7	4	1	0	5	88	5	136
2017	CR-05	66	19	9	5	1	0	1	86	6	105
2017	CR-06	67	33	0	0	0	0	0	100	0	15
2014	CR	67	19	5	4	2	0	3	89	6	430
2014	CR-03	64	18	8	3	2	0	6	87	5	141
2014	CR-04	70	18	4	3	2	0	3	91	5	158
2014	CR-05	70	20	6	3	2	0	0	90	5	106
2014	CR-06	67	17	0	17	0	0	0	83	17	18
2011	CR	61	19	6	6	2	0	5	84	9	592
2011	CR-03	67	13	5	5	1	0	8	87	7	128
2011	CR-04	59	22	5	6	2	0	4	85	9	256
2011	CR-05	60	19	7	8	3	0	3	81	11	177
2011	CR-06	63	21	11	5	0	0	0	84	5	19
2008	CR	65	15	6	5	4	1	4	84	9	817
2008	CR-03	62	14	7	4	3	1	9	84	9	208
2008	CR-04	67	16	5	4	5	1	3	85	10	386
2008	CR-05	64	15	9	7	3	1	2	81	10	179
2008	CR-06	65	26	3	6	0	0	0	91	6	34

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	30	17	4	6	5	3	71	11	245
2019	CR-03	32	32	14	0	5	8	8	77	6	37
2019	CR-04	36	28	20	5	5	5	3	69	10	111
2019	CR-05	36	31	15	6	6	5	2	72	12	87
2018	CR	29	31	15	9	4	6	5	68	15	219
2018	CR-03	34	10	28	24	0	3	0	46	25	29
2018	CR-04	33	31	12	8	5	6	5	71	15	98
2018	CR-05	21	40	14	6	5	6	9	71	13	81
2017	CR	34	29	14	7	5	6	4	71	13	339
2017	CR-03	32	26	11	10	10	6	5	65	22	81
2017	CR-04	34	28	19	7	3	6	4	68	11	136
2017	CR-05	37	34	9	4	3	9	5	82	8	104
2017	CR-06	27	33	13	13	13	0	0	60	27	15
2014	CR	32	27	16	7	8	6	4	65	17	429
2014	CR-03	20	29	15	9	13	8	6	57	26	140
2014	CR-04	39	25	15	6	7	3	4	69	14	158
2014	CR-05	37	29	17	7	4	5	2	71	11	106
2014	CR-06	39	17	11	6	17	11	0	63	25	18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	25	11	8	5	2	1	76	13	245
2019	CR-03	51	30	5	11	0	3	0	83	11	37
2019	CR-04	51	25	11	4	5	2	2	79	9	111
2019	CR-05	45	22	13	13	6	2	0	69	19	88
2018	CR	44	34	7	7	7	1	0	78	15	220
2018	CR-03	45	24	10	7	14	0	0	69	21	29
2018	CR-04	49	30	6	7	5	1	1	81	12	99
2018	CR-05	36	41	6	7	9	1	0	78	16	81
2017	CR	50	27	9	6	7	1	1	78	13	340
2017	CR-03	48	15	17	6	10	2	1	65	17	81
2017	CR-04	49	29	7	8	6	1	1	78	14	136
2017	CR-05	54	32	6	4	4	0	0	87	8	105
2017	CR-06	40	40	7	0	13	0	0	80	13	15
2014	CR	45	27	11	7	7	2	1	74	15	430
2014	CR-03	35	30	13	11	9	1	1	67	20	141
2014	CR-04	51	23	9	5	8	4	1	77	13	158
2014	CR-05	51	30	9	6	3	1	0	82	9	106
2014	CR-06	50	17	17	0	17	0	0	67	17	18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	27	9	4	4	0	0	83	8	244
2019	CR-03	65	22	8	3	3	0	0	86	5	37
2019	CR-04	56	24	11	6	3	0	1	81	8	109
2019	CR-05	52	33	8	3	3	0	0	85	7	88
2018	CR	58	32	2	5	1	0	0	91	7	219
2018	CR-03	54	32	7	7	0	0	0	86	7	28
2018	CR-04	62	31	1	4	2	0	0	93	6	99
2018	CR-05	56	32	2	7	1	1	0	89	9	81
2017	CR	51	33	7	6	3	0	0	84	9	341
2017	CR-03	39	35	10	10	6	0	0	74	16	82
2017	CR-04	53	32	8	4	1	0	1	86	6	137
2017	CR-05	60	29	5	5	2	0	0	88	7	104
2017	CR-06	27	53	7	13	0	0	0	80	13	15
2014	CR	43	37	10	6	3	0	1	80	10	430
2014	CR-03	31	39	13	10	7	0	1	70	17	141
2014	CR-04	53	29	11	4	1	0	1	83	6	158
2014	CR-05	49	39	7	5	1	0	0	88	6	106
2014	CR-06	39	50	0	0	11	0	0	89	11	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	33	13	4	3	2	2	80	7	246
2019	CR-03	43	43	5	0	0	5	3	94	0	37
2019	CR-04	44	32	14	5	2	1	3	79	7	111
2019	CR-05	45	30	13	6	3	3	0	78	9	88
2018	CR	43	34	13	3	4	2	1	79	8	220
2018	CR-03	34	28	24	0	10	3	0	64	11	29
2018	CR-04	48	30	11	3	4	1	2	81	7	99
2018	CR-05	37	42	10	5	2	4	0	82	8	81

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	27	21	6	4	1	11	65	11	247
2019	CR-03	24	30	19	3	3	3	19	69	7	37
2019	CR-04	29	27	23	7	3	0	12	63	11	111
2019	CR-05	35	27	20	4	6	1	7	67	11	89

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	29	13	7	5	0	1	74	12	247
2019	CR-03	43	35	5	8	5	3	0	81	14	37
2019	CR-04	47	25	13	10	4	0	2	73	14	111
2019	CR-05	43	33	13	4	6	0	1	76	10	89
2018	CR	51	30	8	5	4	1	1	82	10	220
2018	CR-03	45	28	14	7	7	0	0	72	14	29
2018	CR-04	56	25	8	3	6	0	2	82	9	99
2018	CR-05	49	36	6	5	1	2	0	87	6	81
2017	CR	48	32	9	6	4	1	0	81	9	342
2017	CR-03	44	28	12	7	6	2	0	74	14	82
2017	CR-04	50	31	9	6	3	0	1	82	9	137
2017	CR-05	52	32	8	4	2	2	0	86	6	105
2017	CR-06	27	47	13	7	7	0	0	73	13	15
2014	CR	42	36	10	7	4	0	1	78	12	431
2014	CR-03	37	38	10	9	6	0	1	76	14	141
2014	CR-04	43	34	12	5	4	0	2	78	10	158
2014	CR-05	49	34	7	9	1	0	0	82	10	107
2014	CR-06	28	44	11	11	6	0	0	72	17	18
2011	CR	45	31	11	6	6	1	1	77	12	597
2011	CR-03	49	22	14	5	9	0	1	72	14	128
2011	CR-04	40	38	11	5	5	1	1	79	10	257
2011	CR-05	46	29	11	8	4	1	1	76	13	181
2011	CR-06	47	26	11	0	11	0	5	78	11	19
2008	CR	42	31	11	8	6	1	1	74	14	818
2008	CR-03	43	31	13	6	5	1	0	75	12	208
2008	CR-04	41	29	11	10	6	1	1	71	17	385
2008	CR-05	47	34	8	6	5	0	0	81	11	181
2008	CR-06	29	32	12	12	12	0	3	64	24	34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	22	12	7	3	3	0	77	10	245
2019	CR-03	57	24	5	3	0	11	0	91	3	37
2019	CR-04	50	23	15	7	3	1	1	75	10	109
2019	CR-05	53	21	11	9	3	2	0	76	13	89
2018	CR	55	25	7	6	3	2	2	83	10	220
2018	CR-03	52	24	14	7	3	0	0	76	10	29
2018	CR-04	59	22	8	4	4	0	3	83	8	99
2018	CR-05	52	27	5	7	2	5	1	84	11	81
2017	CR	54	26	9	4	3	3	1	83	7	342
2017	CR-03	47	26	11	5	2	6	2	80	8	82
2017	CR-04	55	23	11	5	4	1	1	80	9	137
2017	CR-05	60	30	6	0	2	2	1	92	2	105
2017	CR-06	33	33	13	7	13	0	0	67	20	15
2014	CR	45	33	12	4	3	2	1	80	7	431
2014	CR-03	42	28	17	6	5	2	1	72	11	141
2014	CR-04	42	35	12	2	4	2	3	81	6	158
2014	CR-05	49	36	7	4	1	2	1	88	5	107
2014	CR-06	67	11	11	6	6	0	0	78	11	18
2011	CR	46	28	10	6	4	4	2	79	11	597
2011	CR-03	52	25	6	5	6	3	2	82	12	128
2011	CR-04	44	32	10	6	3	4	1	80	9	257
2011	CR-05	45	27	10	7	4	5	2	78	12	181
2011	CR-06	32	21	26	5	11	5	0	56	17	19
2008	CR	49	25	12	5	6	2	1	76	12	819
2008	CR-03	46	29	12	3	7	3	0	78	10	208
2008	CR-04	51	22	11	6	8	2	1	75	14	385
2008	CR-05	49	26	13	7	3	2	1	77	10	182
2008	CR-06	47	26	18	9	0	0	0	74	9	34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	27	10	9	3	1	1	77	12	245
2019	CR-03	51	27	0	8	3	5	5	88	12	37
2019	CR-04	50	26	12	8	2	1	1	78	10	109
2019	CR-05	46	28	11	10	4	0	0	74	15	89
2018	CR	53	29	8	5	3	1	0	83	9	219
2018	CR-03	38	34	14	7	3	3	0	75	11	29
2018	CR-04	63	25	6	2	4	0	0	88	6	99
2018	CR-05	46	34	8	9	3	1	0	81	11	80
2017	CR	54	27	8	6	4	0	0	81	11	342
2017	CR-03	45	23	13	9	9	1	0	69	17	82
2017	CR-04	57	24	9	7	2	0	1	82	9	137
2017	CR-05	59	32	4	3	3	0	0	90	6	105
2017	CR-06	33	33	7	13	13	0	0	67	27	15
2014	CR	43	36	10	7	4	0	1	79	11	430
2014	CR-03	35	37	13	7	6	1	1	73	14	141
2014	CR-04	44	37	9	7	3	1	1	81	10	158
2014	CR-05	51	32	7	8	2	0	1	84	10	106
2014	CR-06	50	22	11	11	6	0	0	72	17	18
2011	CR	47	30	9	8	5	1	0	78	13	596
2011	CR-03	49	25	9	9	8	0	0	74	17	128
2011	CR-04	47	33	9	5	4	1	0	81	10	257
2011	CR-05	44	29	11	9	4	2	1	75	14	180
2011	CR-06	42	32	5	16	5	0	0	74	21	19
2008	CR	46	29	10	7	6	1	1	76	14	819
2008	CR-03	47	29	11	7	6	1	0	76	13	208
2008	CR-04	46	28	8	7	9	1	1	76	16	385
2008	CR-05	45	33	10	9	3	0	1	78	12	182
2008	CR-06	44	21	21	9	3	0	3	67	12	34

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	82	13	1	2	1	0	0	95	3	246
2019	CR-03	89	8	3	0	0	0	0	97	0	37
2019	CR-04	80	14	2	2	2	0	1	94	4	110
2019	CR-05	83	13	0	2	0	1	0	98	2	89
2017	CR	84	9	4	1	0	0	1	94	1	340
2017	CR-03	84	9	5	1	0	1	0	94	1	81
2017	CR-04	85	9	4	1	0	0	1	96	1	137
2017	CR-05	86	8	4	2	1	0	0	93	3	104
2017	CR-06	73	20	7	0	0	0	0	93	0	15
2014	CR	77	16	2	1	2	0	1	94	3	431
2014	CR-03	73	18	4	1	2	1	1	93	4	141
2014	CR-04	79	15	1	1	3	0	1	96	3	158
2014	CR-05	80	15	2	1	1	1	0	96	2	107
2014	CR-06	78	11	6	0	6	0	0	89	6	18
2011	CR	77	13	4	3	2	0	2	91	5	595
2011	CR-03	78	15	2	0	2	0	2	95	2	128
2011	CR-04	75	13	4	5	2	0	2	90	6	256
2011	CR-05	79	9	6	2	1	1	1	90	3	180
2011	CR-06	74	21	0	5	0	0	0	95	5	19
2008	CR	80	10	3	3	3	0	0	91	6	813
2008	CR-03	78	9	5	2	3	1	1	90	5	206
2008	CR-04	83	8	2	4	3	1	0	91	7	383
2008	CR-05	77	14	2	3	4	0	1	92	7	180
2008	CR-06	82	15	3	0	0	0	0	97	0	34

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	19	7	5	5	2	6	82	11	247
2019	CR-03	57	22	0	0	5	5	11	94	6	37
2019	CR-04	53	19	8	8	5	1	6	78	14	111
2019	CR-05	61	19	8	3	4	1	3	84	8	89
2017	CR	58	17	6	4	3	4	7	84	8	340
2017	CR-03	54	16	2	4	6	5	12	85	12	81
2017	CR-04	54	19	7	5	3	5	7	83	9	137
2017	CR-05	67	13	9	4	0	4	3	87	4	104
2017	CR-06	53	20	7	0	13	0	7	79	14	15
2014	CR	51	26	7	2	4	4	7	85	7	431
2014	CR-03	40	28	9	4	6	5	9	79	11	141
2014	CR-04	51	25	9	0	4	3	8	85	5	158
2014	CR-05	67	19	4	4	1	3	3	91	5	107
2014	CR-06	56	28	6	0	0	6	6	94	0	18
2011	CR	50	24	7	5	5	2	7	81	11	595
2011	CR-03	44	16	9	7	12	0	13	68	22	127
2011	CR-04	52	26	8	4	3	2	6	84	8	257
2011	CR-05	53	27	5	6	2	2	5	86	9	180
2011	CR-06	68	16	0	5	5	0	5	89	11	19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	21	10	5	3	2	1	81	8	247
2019	CR-03	46	32	8	3	3	5	3	85	6	37
2019	CR-04	57	17	13	8	2	3	1	77	10	111
2019	CR-05	64	20	8	2	4	1	0	85	7	89
2018	CR	59	26	8	3	3	1	0	86	7	218
2018	CR-03	45	31	17	3	3	0	0	76	7	29
2018	CR-04	67	19	7	3	3	0	0	87	6	98
2018	CR-05	53	30	6	4	4	4	0	86	8	80
2017	CR	60	21	12	3	3	1	0	82	6	342
2017	CR-03	55	24	12	5	4	0	0	79	9	82
2017	CR-04	61	16	16	3	4	1	0	77	7	137
2017	CR-05	68	23	6	1	2	1	0	91	3	105
2017	CR-06	40	33	20	7	0	0	0	73	7	15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	27	11	6	6	0	0	77	12	247
2019	CR-03	54	32	8	3	3	0	0	86	5	37
2019	CR-04	48	26	12	6	7	0	1	75	14	111
2019	CR-05	53	25	10	8	4	0	0	78	12	89
2018	CR	55	24	10	6	5	0	0	80	11	219
2018	CR-03	41	28	17	7	7	0	0	69	14	29
2018	CR-04	61	19	9	6	5	0	0	80	11	99
2018	CR-05	53	30	8	5	4	1	0	84	9	80
2017	CR	58	23	8	6	4	1	0	82	10	340
2017	CR-03	51	27	6	13	2	0	0	78	16	82
2017	CR-04	58	21	9	4	7	1	0	81	10	137
2017	CR-05	66	21	7	4	2	0	0	87	6	103
2017	CR-06	40	27	27	0	7	0	0	67	7	15
2014	CR	50	29	10	7	4	0	0	79	11	430
2014	CR-03	41	32	9	10	8	0	0	73	18	141
2014	CR-04	52	28	9	6	4	1	1	81	10	157
2014	CR-05	59	25	10	4	2	0	0	84	6	107
2014	CR-06	56	22	17	6	0	0	0	78	6	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	50	0	0	10	0	0	90	10	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	26	15	4	2	6	0	77	7	246
2019	CR-03	49	22	27	0	0	3	0	72	0	37
2019	CR-04	43	27	12	5	3	9	1	78	9	110
2019	CR-05	48	28	13	4	2	3	0	79	7	89
2018	CR	41	30	10	9	4	7	0	76	13	219
2018	CR-03	39	21	14	14	7	4	0	63	22	28
2018	CR-04	41	30	9	8	4	6	1	77	13	99
2018	CR-05	42	32	9	6	2	9	0	81	9	81
2017	CR	40	30	14	3	3	8	0	77	7	339
2017	CR-03	30	38	11	4	9	9	0	74	14	81
2017	CR-04	42	27	20	2	0	9	0	76	2	137
2017	CR-05	50	30	10	3	2	6	0	85	5	104
2017	CR-06	27	27	20	13	13	0	0	53	27	15
2014	CR	37	33	14	6	2	8	1	76	9	430
2014	CR-03	38	32	13	6	2	8	1	77	9	141
2014	CR-04	39	32	10	6	3	9	1	78	10	158
2014	CR-05	38	35	16	6	0	6	0	77	6	106
2014	CR-06	22	39	22	11	6	0	0	61	17	18
2011	CR	30	26	20	5	5	13	1	65	12	592
2011	CR-03	28	27	14	6	8	17	1	67	16	127
2011	CR-04	28	27	23	4	5	12	2	63	10	254
2011	CR-05	34	25	21	7	2	11	0	67	10	180
2011	CR-06	16	26	26	11	11	11	0	47	24	19

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	32	15	8	4	3	1	73	12	247
2019	CR-03	46	27	19	8	0	0	0	73	8	37
2019	CR-04	41	26	12	10	4	6	1	73	15	111
2019	CR-05	33	42	17	4	4	0	0	74	9	89
2018	CR	41	32	12	7	5	2	1	75	13	219
2018	CR-03	48	17	21	10	3	0	0	66	14	29
2018	CR-04	42	31	11	6	7	1	1	75	13	99
2018	CR-05	39	36	9	6	5	4	1	79	12	80
2017	CR	41	30	16	5	5	3	0	73	11	342
2017	CR-03	34	30	15	7	6	7	0	70	14	82
2017	CR-04	42	26	24	4	2	2	0	69	6	137
2017	CR-05	45	36	6	6	6	2	0	83	12	105
2017	CR-06	33	20	20	7	20	0	0	53	27	15
2014	CR	36	34	15	6	5	4	0	73	11	430
2014	CR-03	35	37	14	5	4	4	1	76	10	141
2014	CR-04	40	28	15	5	6	6	0	72	11	158
2014	CR-05	33	40	15	8	3	2	0	74	11	106
2014	CR-06	22	33	17	17	11	0	0	56	28	18
2011	CR	31	27	18	10	7	6	1	61	19	593
2011	CR-03	30	23	16	13	10	6	2	58	25	128
2011	CR-04	30	28	20	9	8	4	1	60	18	254
2011	CR-05	32	27	19	11	5	7	0	63	17	180
2011	CR-06	21	37	11	16	5	11	0	65	24	19
2008	CR	35	33	15	6	6	6	1	72	12	820
2008	CR-03	32	32	14	7	7	7	1	70	15	208
2008	CR-04	35	33	14	5	5	7	0	73	11	386
2008	CR-05	37	32	15	6	6	3	1	72	13	181
2008	CR-06	29	43	17	6	0	6	0	76	6	35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	28	21	7	3	9	1	65	12	243
2019	CR-03	25	36	25	6	0	8	0	67	6	36
2019	CR-04	33	19	20	10	5	12	2	60	17	110
2019	CR-05	29	38	21	2	3	7	0	72	6	87
2018	CR	32	29	16	8	4	10	1	69	13	219
2018	CR-03	28	31	24	3	7	7	0	63	11	29
2018	CR-04	37	25	16	10	2	8	1	69	13	99
2018	CR-05	28	33	14	5	5	14	3	72	12	80
2017	CR	29	34	14	7	5	10	0	71	14	342
2017	CR-03	23	37	12	6	9	14	0	69	17	82
2017	CR-04	28	32	19	9	2	9	0	67	12	137
2017	CR-05	35	38	9	5	6	8	0	79	11	105
2017	CR-06	33	20	27	7	13	0	0	53	20	15
2014	CR	29	32	17	6	5	11	1	69	12	428
2014	CR-03	27	31	18	4	6	13	1	67	11	141
2014	CR-04	31	29	17	6	5	12	0	69	12	156
2014	CR-05	31	37	16	6	3	7	1	73	9	106
2014	CR-06	17	33	17	22	11	0	0	50	33	18
2011	CR	22	28	20	9	6	14	1	58	18	595
2011	CR-03	20	23	22	6	12	16	1	52	22	128
2011	CR-04	24	28	20	9	5	13	1	61	16	255
2011	CR-05	21	29	21	11	4	13	0	58	18	181
2011	CR-06	11	42	21	5	11	11	0	59	18	19
2008	CR	23	33	15	9	5	13	1	66	16	813
2008	CR-03	18	33	14	12	5	16	2	63	20	208
2008	CR-04	27	33	13	8	5	14	0	70	15	381
2008	CR-05	21	34	21	9	4	9	2	61	15	179
2008	CR-06	17	37	20	11	3	11	0	61	16	35

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	26	21	10	5	4	1	62	15	243
2019	CR-03	43	17	31	6	0	3	0	62	6	35
2019	CR-04	32	25	22	9	6	5	1	60	17	110
2019	CR-05	31	31	18	13	5	3	0	64	18	88
2018	CR	25	39	15	12	5	4	0	67	18	220
2018	CR-03	21	41	14	10	10	3	0	64	21	29
2018	CR-04	28	37	11	13	6	3	1	68	20	99
2018	CR-05	21	42	19	11	2	5	0	66	14	81
2017	CR	29	33	15	11	6	7	0	66	18	341
2017	CR-03	27	28	16	12	10	7	0	59	24	82
2017	CR-04	27	29	17	15	3	9	0	62	19	137
2017	CR-05	34	41	11	4	7	3	0	77	11	105
2017	CR-06	20	40	13	13	13	0	0	60	27	15
2014	CR	27	33	18	9	6	6	1	64	16	430
2014	CR-03	26	33	21	6	8	6	0	62	15	141
2014	CR-04	32	29	16	10	6	6	1	65	17	158
2014	CR-05	27	38	15	10	4	5	1	69	15	106
2014	CR-06	17	39	17	11	17	0	0	56	28	18
2011	CR	22	33	17	13	7	7	1	59	22	592
2011	CR-03	24	31	15	11	12	7	0	60	24	128
2011	CR-04	21	32	21	12	7	5	1	57	21	255
2011	CR-05	20	38	14	16	4	8	1	63	21	178
2011	CR-06	16	26	16	21	16	5	0	44	39	19
2008	CR	25	34	15	12	5	7	1	64	19	820
2008	CR-03	23	31	17	12	7	9	1	60	21	208
2008	CR-04	28	33	14	12	5	8	1	66	19	385
2008	CR-05	24	39	15	15	2	5	0	66	18	182
2008	CR-06	17	46	11	9	14	3	0	65	24	35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	17	9	1	1	6	0	89	2	247
2019	CR-03	76	8	5	0	3	8	0	91	3	37
2019	CR-04	61	18	13	1	0	6	1	85	1	111
2019	CR-05	70	18	6	1	1	4	0	92	2	89

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	40	10	3	2	2	1	84	6	247
2019	CR-03	49	32	16	0	0	0	3	83	0	37
2019	CR-04	41	41	10	3	3	2	1	84	6	111
2019	CR-05	43	40	7	6	2	2	0	85	8	89
2018	CR	38	42	13	4	1	2	0	82	5	219
2018	CR-03	41	24	21	7	7	0	0	66	14	29
2018	CR-04	42	43	10	2	1	2	0	86	3	98
2018	CR-05	35	46	11	5	0	4	0	83	5	81
2017	CR	37	40	14	6	2	2	0	78	8	340
2017	CR-03	29	39	17	10	2	3	0	70	13	82
2017	CR-04	39	39	15	4	0	2	1	80	5	137
2017	CR-05	43	39	9	7	3	0	0	82	10	104
2017	CR-06	14	64	14	0	7	0	0	79	7	14
2014	CR	32	43	14	5	2	3	0	79	7	431
2014	CR-03	27	42	17	8	1	6	0	73	9	141
2014	CR-04	33	44	13	4	3	2	1	79	8	158
2014	CR-05	37	45	15	2	0	1	0	83	2	107
2014	CR-06	44	39	6	6	6	0	0	83	11	18
2011	CR	30	36	21	5	4	3	1	69	9	593
2011	CR-03	32	35	13	5	7	6	2	73	13	128
2011	CR-04	27	36	25	5	3	4	0	66	8	255
2011	CR-05	34	36	20	5	3	1	0	71	8	179
2011	CR-06	21	47	21	11	0	0	0	68	11	19

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	34	21	8	4	2	1	66	12	245
2019	CR-03	35	38	19	3	3	3	0	75	6	37
2019	CR-04	32	35	18	9	4	2	1	68	13	110
2019	CR-05	26	32	26	9	5	2	0	59	14	88

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	33	12	9	5	2	2	73	14	247
2019	CR-03	46	32	16	3	0	3	0	81	3	37
2019	CR-04	31	32	13	11	7	2	5	67	19	111
2019	CR-05	42	34	10	8	3	2	1	78	12	89
2018	CR	39	36	10	6	3	6	0	80	10	219
2018	CR-03	45	24	14	3	3	10	0	77	8	29
2018	CR-04	44	31	7	7	4	5	1	81	12	99
2018	CR-05	29	45	11	6	1	8	0	80	8	80
2017	CR	39	34	12	7	4	3	2	76	12	338
2017	CR-03	40	33	9	9	5	4	1	77	14	82
2017	CR-04	36	36	15	6	3	2	2	75	9	135
2017	CR-05	41	32	9	8	6	3	2	77	14	104
2017	CR-06	36	43	21	0	0	0	0	79	0	14
2014	CR	36	36	13	6	2	5	1	77	8	430
2014	CR-03	33	34	16	4	4	7	1	73	9	140
2014	CR-04	38	36	13	4	2	5	2	79	7	157
2014	CR-05	39	37	10	9	0	4	1	80	10	108
2014	CR-06	33	50	11	0	6	0	0	83	6	18
2011	CR	39	31	11	8	4	5	2	75	13	594
2011	CR-03	44	24	6	12	5	8	2	75	18	126
2011	CR-04	36	35	13	7	4	5	0	75	12	256
2011	CR-05	40	29	14	7	3	4	3	74	10	181
2011	CR-06	42	32	11	11	5	0	0	74	16	19
2008	CR	36	32	11	9	5	6	2	73	15	819
2008	CR-03	33	34	13	8	5	5	1	72	14	208
2008	CR-04	35	30	11	11	5	6	1	70	18	385
2008	CR-05	40	36	8	7	3	4	3	82	10	181
2008	CR-06	51	23	20	3	0	3	0	76	3	35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	34	20	2	3	2	1	75	5	247
2019	CR-03	43	35	16	0	0	3	3	83	0	37
2019	CR-04	38	33	19	4	5	1	1	72	8	111
2019	CR-05	39	35	22	0	1	2	0	76	1	89
2018	CR	38	39	11	5	2	5	0	81	8	218
2018	CR-03	39	36	14	7	0	4	0	78	7	28
2018	CR-04	41	35	8	6	3	6	0	82	10	99
2018	CR-05	35	42	12	4	2	5	0	81	6	81

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	25	18	8	11	10	1	58	21	246
2019	CR-03	24	24	30	5	3	14	0	56	9	37
2019	CR-04	32	24	17	7	10	8	2	62	19	110
2019	CR-05	22	26	16	11	13	11	0	54	28	89
2018	CR	25	29	19	10	9	7	1	59	20	219
2018	CR-03	21	17	28	10	10	14	0	44	24	29
2018	CR-04	31	30	13	9	9	6	1	66	20	99
2018	CR-05	19	33	21	11	8	8	1	56	21	80
2017	CR	21	27	14	14	10	11	4	56	28	340
2017	CR-03	16	22	10	16	13	14	10	49	38	82
2017	CR-04	20	28	18	13	8	10	4	55	25	137
2017	CR-05	24	33	12	12	7	11	2	65	21	104
2017	CR-06	29	14	7	21	29	0	0	43	50	14
2014	CR	16	24	16	13	13	13	4	49	31	431
2014	CR-03	17	23	16	16	12	14	2	47	34	141
2014	CR-04	16	25	13	10	17	13	5	51	33	157
2014	CR-05	17	22	21	14	7	14	5	48	26	108
2014	CR-06	17	44	11	6	22	0	0	61	28	18
2011	CR	19	22	17	11	14	12	5	50	30	593
2011	CR-03	21	20	12	9	19	13	7	51	34	128
2011	CR-04	17	25	18	11	13	13	3	50	28	254
2011	CR-05	19	21	18	14	11	10	6	48	30	180
2011	CR-06	11	26	26	0	21	11	5	44	25	19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	32	17	12	6	2	0	63	19	243
2019	CR-03	33	19	33	8	3	3	0	54	11	36
2019	CR-04	34	28	17	13	6	3	1	64	19	109
2019	CR-05	24	41	13	13	8	2	0	66	21	88
2018	CR	24	30	23	11	7	3	1	57	19	219
2018	CR-03	21	14	31	21	7	3	3	37	30	29
2018	CR-04	26	34	17	11	8	2	1	63	20	99
2018	CR-05	23	33	26	8	6	4	1	58	14	80
2017	CR	30	31	14	10	9	5	1	65	20	341
2017	CR-03	30	24	10	7	17	9	2	62	27	82
2017	CR-04	23	38	14	12	6	7	1	65	20	137
2017	CR-05	41	29	15	9	5	1	0	71	14	104
2017	CR-06	13	27	20	13	27	0	0	40	40	15
2014	CR	26	31	16	13	9	4	1	61	22	432
2014	CR-03	21	27	19	15	13	6	0	50	29	141
2014	CR-04	26	34	15	10	9	4	1	63	21	158
2014	CR-05	33	33	15	13	4	1	1	68	17	108
2014	CR-06	39	33	11	6	11	0	0	72	17	18
2011	CR	28	29	16	9	13	3	2	60	23	595
2011	CR-03	23	24	14	9	23	3	4	50	34	128
2011	CR-04	27	29	18	11	11	4	2	58	23	256
2011	CR-05	33	32	17	8	8	2	1	66	16	180
2011	CR-06	26	42	16	5	11	0	0	68	16	19
2008	CR	26	34	17	9	10	3	1	63	20	817
2008	CR-03	15	29	21	13	16	3	2	47	31	207
2008	CR-04	30	33	14	10	9	4	1	65	20	385
2008	CR-05	34	39	14	6	6	1	1	74	12	181
2008	CR-06	21	50	26	0	3	0	0	71	3	34

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	31	17	10	15	4	2	55	27	247
2019	CR-03	22	22	24	5	11	14	3	52	19	37
2019	CR-04	18	32	19	10	17	1	3	52	28	111
2019	CR-05	22	34	13	10	15	4	1	60	26	89
2018	CR	18	26	18	16	15	5	1	47	34	220
2018	CR-03	14	24	21	17	17	7	0	41	37	29
2018	CR-04	19	24	15	18	18	5	0	46	38	99
2018	CR-05	20	27	21	16	12	4	0	49	29	81
2017	CR	21	25	16	12	20	5	1	49	34	341
2017	CR-03	25	20	12	7	25	8	4	50	36	81
2017	CR-04	15	26	16	14	22	6	1	44	39	137
2017	CR-05	29	27	19	13	10	2	0	56	24	105
2017	CR-06	7	27	7	20	40	0	0	33	60	15
2014	CR	14	26	17	16	21	4	3	43	39	432
2014	CR-03	13	18	20	18	23	6	3	34	44	141
2014	CR-04	13	25	14	17	23	5	3	42	43	158
2014	CR-05	19	35	17	11	16	1	2	55	28	108
2014	CR-06	17	39	22	6	17	0	0	56	22	18
2011	CR	15	18	16	19	26	3	4	35	47	594
2011	CR-03	13	14	16	13	34	6	6	30	52	127
2011	CR-04	17	16	17	20	25	2	2	35	47	255
2011	CR-05	14	20	14	24	23	2	3	36	49	181
2011	CR-06	11	37	21	5	21	0	5	50	28	19
2008	CR	20	29	13	15	19	3	1	51	35	819
2008	CR-03	15	28	14	13	23	5	1	46	38	208
2008	CR-04	23	31	11	16	17	2	1	55	34	385
2008	CR-05	18	25	15	20	19	2	1	44	40	182
2008	CR-06	32	38	9	6	12	0	3	73	18	34

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	21	10	9	4	6	77	13	247
2019	CR-03	49	27	11	8	3	3	78	11	37
2019	CR-04	52	20	11	5	5	7	78	11	111
2019	CR-05	53	20	8	12	2	4	76	15	89

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	11	14	4	5	2	9	74	11	247
2019	CR-03	49	11	11	8	11	3	8	67	21	37
2019	CR-04	55	11	12	5	5	2	11	75	11	111
2019	CR-05	56	11	17	2	3	2	8	75	6	89

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	20	19	7	4	2	5	68	12	245
2019	CR-03	41	24	19	5	5	5	0	69	11	37
2019	CR-04	45	14	23	6	4	1	8	64	11	110
2019	CR-05	41	27	14	10	2	3	2	72	13	88

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	24	17	5	6	4	5	70	12	243
2019	CR-03	42	25	19	3	6	6	0	71	9	36
2019	CR-04	41	17	20	5	6	3	8	65	12	110
2019	CR-05	36	32	13	6	6	6	2	74	13	87

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	18	10	6	9	8	4	72	17	245
2019	CR-03	46	14	16	5	14	5	0	63	20	37
2019	CR-04	46	17	12	5	7	7	6	73	14	111
2019	CR-05	45	20	6	8	9	9	3	74	20	87

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	19	13	4	6	4	4	74	11	245
2019	CR-03	41	24	19	3	11	3	0	67	14	37
2019	CR-04	52	13	16	4	5	4	7	73	9	111
2019	CR-05	48	23	9	6	6	7	1	78	13	87

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	9	5	0	2	7	5	91	3	246
2019	CR-03	78	5	8	0	0	8	0	91	0	37
2019	CR-04	72	9	3	1	3	6	6	93	4	111
2019	CR-05	68	11	7	0	1	7	6	91	1	88

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	75	6	4	2	1	3	9	92	3	242
2019	CR-03	76	8	3	3	0	5	5	94	3	37
2019	CR-04	73	5	6	2	1	3	11	90	3	108
2019	CR-05	76	8	2	2	0	3	8	95	3	87

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	39	21	6	4	5	2	67	10	246
2019	CR-03	24	35	24	5	3	5	3	65	9	37
2019	CR-04	22	35	24	10	4	4	3	60	15	110
2019	CR-05	24	47	19	1	3	6	0	75	5	89
2018	CR	26	31	21	10	5	5	2	61	16	220
2018	CR-03	28	17	28	14	3	10	0	50	19	29
2018	CR-04	29	31	18	10	5	3	3	65	16	99
2018	CR-05	23	35	25	7	4	6	0	62	12	81
2017	CR	26	32	22	6	7	7	1	63	13	341
2017	CR-03	19	19	29	7	13	9	2	44	23	82
2017	CR-04	24	32	24	5	4	9	1	63	10	136
2017	CR-05	34	38	13	5	5	5	0	76	10	105
2017	CR-06	13	53	13	7	13	0	0	67	20	15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	33	14	6	2	2	0	77	9	244
2019	CR-03	43	41	8	5	0	3	0	86	6	37
2019	CR-04	40	26	17	9	4	3	1	69	13	110
2019	CR-05	41	40	13	3	1	1	0	83	5	87
2018	CR	48	34	9	5	1	3	0	85	6	218
2018	CR-03	55	21	14	3	3	3	0	79	7	29
2018	CR-04	48	35	10	3	0	4	0	86	3	98
2018	CR-05	48	36	5	8	1	3	0	86	9	80
2017	CR	48	38	6	2	3	2	0	89	5	341
2017	CR-03	41	37	7	5	6	4	0	81	11	82
2017	CR-04	47	42	6	3	1	1	0	90	4	137
2017	CR-05	59	30	6	0	2	3	0	92	2	105
2017	CR-06	33	53	7	0	7	0	0	87	7	15
2014	CR	46	36	11	3	2	2	0	83	5	432
2014	CR-03	50	30	11	5	3	1	0	81	8	141
2014	CR-04	42	38	11	3	3	3	1	82	6	158
2014	CR-05	51	35	10	2	0	2	0	88	2	108
2014	CR-06	39	39	22	0	0	0	0	78	0	18
2011	CR	39	33	14	5	3	5	1	76	9	594
2011	CR-03	42	30	10	7	5	4	2	76	13	126
2011	CR-04	36	33	15	6	4	5	1	74	10	256
2011	CR-05	40	36	16	2	2	4	0	79	4	181
2011	CR-06	26	42	21	0	11	0	0	68	11	19

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	33	13	2	2	3	1	82	4	246
2019	CR-03	41	38	19	0	0	0	3	81	0	37
2019	CR-04	49	28	14	5	1	3	1	80	6	110
2019	CR-05	44	36	12	1	2	3	1	84	4	89
2018	CR	45	35	10	4	0	5	0	85	4	220
2018	CR-03	45	24	24	3	0	3	0	71	4	29
2018	CR-04	48	34	8	4	0	4	1	87	4	99
2018	CR-05	42	38	9	4	0	7	0	87	4	81
2017	CR	44	34	9	3	3	5	2	84	6	341
2017	CR-03	40	34	9	1	9	7	0	80	11	82
2017	CR-04	40	36	12	4	1	5	2	82	5	137
2017	CR-05	53	31	7	2	2	4	2	89	4	104
2017	CR-06	33	47	7	7	0	0	7	86	7	15
2014	CR	47	35	9	4	2	4	0	85	6	432
2014	CR-03	45	33	9	5	3	4	1	82	8	141
2014	CR-04	48	33	9	4	2	3	0	84	7	158
2014	CR-05	51	35	6	3	0	5	0	90	3	108
2014	CR-06	33	50	17	0	0	0	0	83	0	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	28	11	2	1	1	0	85	4	246
2019	CR-03	59	30	11	0	0	0	0	89	0	37
2019	CR-04	57	21	14	4	1	3	1	81	5	110
2019	CR-05	51	37	9	2	1	0	0	88	3	89
2018	CR	55	32	8	3	2	0	0	87	5	220
2018	CR-03	48	24	17	7	3	0	0	72	10	29
2018	CR-04	61	28	8	1	2	0	0	89	3	99
2018	CR-05	48	41	4	4	2	1	0	90	6	81
2017	CR	56	31	7	2	4	0	0	87	6	342
2017	CR-03	48	30	9	5	9	0	0	78	13	82
2017	CR-04	56	32	9	1	1	1	0	89	2	137
2017	CR-05	67	27	3	2	2	0	0	93	4	105
2017	CR-06	20	60	7	0	13	0	0	80	13	15
2014	CR	50	36	9	2	2	0	0	86	5	432
2014	CR-03	50	31	10	3	5	1	0	82	8	141
2014	CR-04	49	35	11	3	2	1	0	85	4	158
2014	CR-05	56	38	5	2	0	0	0	94	2	108
2014	CR-06	44	39	17	0	0	0	0	83	0	18
2011	CR	42	36	11	5	4	1	0	79	9	592
2011	CR-03	42	33	10	6	9	1	1	76	15	126
2011	CR-04	41	36	11	6	4	2	0	78	11	256
2011	CR-05	42	38	14	3	1	1	0	81	4	180
2011	CR-06	26	63	5	0	5	0	0	89	5	19
2008	CR	45	36	10	4	4	1	0	82	8	820
2008	CR-03	39	37	11	6	5	1	0	77	12	208
2008	CR-04	46	34	10	4	4	1	0	81	9	385
2008	CR-05	49	38	7	2	3	1	0	89	4	182
2008	CR-06	43	49	6	0	3	0	0	91	3	35

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	26	17	5	4	2	0	73	10	247
2019	CR-03	51	27	22	0	0	0	0	78	0	37
2019	CR-04	48	22	16	6	5	2	1	71	12	111
2019	CR-05	43	30	16	4	3	3	0	76	8	89
2018	CR	48	30	10	7	4	1	0	79	11	218
2018	CR-03	41	28	21	10	0	0	0	69	10	29
2018	CR-04	48	28	11	5	7	1	0	76	12	98
2018	CR-05	49	35	6	6	3	1	0	85	9	80
2017	CR	46	32	11	5	6	0	0	79	11	342
2017	CR-03	37	34	11	6	11	1	0	72	17	82
2017	CR-04	47	33	11	7	2	0	0	80	9	137
2017	CR-05	55	29	10	3	4	0	0	84	7	105
2017	CR-06	27	40	13	0	20	0	0	67	20	15
2014	CR	37	37	12	7	5	1	0	75	12	432
2014	CR-03	38	33	13	11	6	1	0	71	16	141
2014	CR-04	35	37	13	7	7	1	0	73	14	158
2014	CR-05	40	42	12	2	1	4	0	85	3	108
2014	CR-06	33	28	17	17	6	0	0	61	22	18
2011	CR	33	35	18	6	6	1	0	70	12	595
2011	CR-03	31	28	17	8	11	3	1	62	20	127
2011	CR-04	33	38	17	6	6	0	0	71	12	256
2011	CR-05	35	35	22	4	3	2	0	71	7	181
2011	CR-06	16	58	16	11	0	0	0	74	11	19

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	28	17	7	3	1	73	10	243
2019	CR-03	50	19	28	0	0	3	71	0	36
2019	CR-04	47	28	12	7	5	2	76	12	109
2019	CR-05	40	30	20	6	3	0	71	9	89
2018	CR	48	31	8	9	4	0	79	13	216
2018	CR-03	41	31	14	14	0	0	72	14	29
2018	CR-04	47	32	8	7	6	0	79	13	98
2018	CR-05	49	32	6	9	3	1	82	12	78
2017	CR	43	36	11	5	5	1	80	10	340
2017	CR-03	37	37	11	5	10	1	74	15	82
2017	CR-04	41	38	13	6	2	0	79	8	136
2017	CR-05	53	34	7	3	3	1	87	6	104
2017	CR-06	27	40	13	7	13	0	67	20	15
2014	CR	37	38	13	7	4	0	75	12	432
2014	CR-03	35	33	15	12	4	1	69	16	141
2014	CR-04	37	38	13	5	7	0	75	12	158
2014	CR-05	43	41	12	4	1	0	83	5	108
2014	CR-06	33	33	11	17	6	0	67	22	18
2011	CR	32	38	17	6	6	1	71	11	590
2011	CR-03	31	33	16	8	10	2	65	19	125
2011	CR-04	31	39	17	6	6	1	70	12	255
2011	CR-05	34	40	20	4	2	1	74	6	179
2011	CR-06	21	63	11	0	5	0	84	5	19
2008	CR	39	37	12	7	4	1	77	11	817
2008	CR-03	35	35	12	8	9	1	71	17	207
2008	CR-04	41	36	12	8	3	0	77	11	385
2008	CR-05	41	41	11	4	2	1	82	7	181
2008	CR-06	44	38	12	6	0	0	82	6	34

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	21	19	9	11	3	1	59	21	247
2019	CR-03	32	24	22	3	8	11	0	64	12	37
2019	CR-04	37	19	17	9	14	2	3	58	24	111
2019	CR-05	35	24	22	9	9	1	0	59	18	89
2018	CR	36	22	15	13	9	4	1	61	23	220
2018	CR-03	31	7	34	17	7	3	0	39	25	29
2018	CR-04	34	25	11	12	11	5	1	63	25	99
2018	CR-05	37	25	15	12	7	4	0	64	21	81
2017	CR	37	24	15	10	9	4	1	64	20	341
2017	CR-03	28	17	20	16	13	5	1	48	31	82
2017	CR-04	34	26	15	10	9	5	1	64	20	137
2017	CR-05	47	26	12	7	5	3	0	75	12	104
2017	CR-06	40	20	13	0	27	0	0	60	27	15
2014	CR	29	25	21	12	8	4	1	57	21	432
2014	CR-03	23	20	27	16	9	4	1	45	27	141
2014	CR-04	32	26	16	9	10	6	1	62	21	158
2014	CR-05	36	27	19	11	4	3	1	65	15	108
2014	CR-06	22	28	33	6	11	0	0	50	17	18
2011	CR	33	22	17	10	11	6	1	59	23	594
2011	CR-03	30	20	12	12	17	9	1	55	32	127
2011	CR-04	30	25	19	7	11	6	2	59	20	257
2011	CR-05	37	21	16	12	9	3	1	60	23	179
2011	CR-06	37	11	26	11	5	11	0	53	18	19
2008	CR	32	25	16	10	12	6	0	60	23	816
2008	CR-03	22	20	19	12	18	8	0	46	33	207
2008	CR-04	35	25	14	8	12	5	1	63	21	385
2008	CR-05	38	28	14	11	6	3	0	68	17	179
2008	CR-06	34	29	26	3	3	6	0	67	6	35

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	38	24	38	247
2019	CR-03	35	19	46	37
2019	CR-04	35	24	41	111
2019	CR-05	43	27	30	89
2018	CR	33	30	37	220
2018	CR-03	41	10	48	29
2018	CR-04	29	36	34	99
2018	CR-05	31	30	40	81
2017	CR	30	35	35	342
2017	CR-03	46	18	35	82
2017	CR-04	25	37	38	137
2017	CR-05	20	47	33	105
2017	CR-06	47	20	33	15
2014	CR	26	38	36	432
2014	CR-03	34	28	38	141
2014	CR-04	24	41	35	158
2014	CR-05	19	47	33	108
2014	CR-06	33	28	39	18
2011	CR	32	36	33	596
2011	CR-03	39	30	31	127
2011	CR-04	33	34	33	257
2011	CR-05	26	44	30	181
2011	CR-06	26	21	53	19

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	11	34	31	4	10	11	94
2019	CR-04	18	26	31	3	13	10	39
2019	CR-05	8	39	34	3	5	11	38
2018	CR	14	44	29	1	4	8	73
2018	CR-03	17	58	17	0	0	8	12
2018	CR-04	17	41	28	3	7	3	29
2018	CR-05	12	40	36	0	0	12	25
2017	CR	9	45	26	3	11	6	101
2017	CR-03	11	45	21	0	16	8	38
2017	CR-04	12	38	24	9	12	6	34
2017	CR-05	5	52	38	0	5	0	21
2014	CR	9	43	34	8	9999	7	113
2014	CR-03	4	46	35	8	9999	6	48
2014	CR-04	13	32	37	13	9999	5	38
2014	CR-05	14	48	29	0	9999	10	21
2011	CR	11	37	27	4	9999	22	188
2011	CR-03	6	22	27	6	9999	39	49
2011	CR-04	14	39	25	5	9999	17	83
2011	CR-05	11	45	32	2	9999	11	47

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	41	13	9	2	1	2	75	12	245
2019	CR-03	35	35	22	5	3	0	0	70	8	37
2019	CR-04	28	40	12	13	2	2	4	72	15	110
2019	CR-05	31	47	10	8	3	0	0	79	11	89

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	27	11	2	1	7	2	84	3	244
2019	CR-03	58	31	6	0	0	6	0	94	0	36
2019	CR-04	47	25	15	2	2	5	4	80	4	110
2019	CR-05	51	27	11	2	0	9	0	85	2	89

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	247
2019	CR-04	11	89	111
2019	CR-05	12	88	89
2018	CR	10	90	219
2018	CR-04	10	90	98
2018	CR-05	11	89	81

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	46	54	26
2018	CR	57	43	21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	26
2019	CR-04	58	42	12
2019	CR-05	55	45	11
2018	CR	57	43	21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	26
2019	CR-04	100	12
2019	CR-05	100	11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	26
2019	CR-04	100	12
2019	CR-05	100	11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	27	73	26
2018	CR	33	67	21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	26
2019	CR-04	42	58	12
2018	CR	38	62	21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	26
2019	CR-05	45	55	11
2018	CR	48	52	21
2018	CR-04	50	50	10

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	35	65	26
2019	CR-05	45	55	11
2018	CR	38	62	21
2018	CR-04	50	50	10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	26
2018	CR	24	76	21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	26
2018	CR	52	48	21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	26
2018	CR	29	71	21

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CR	100	26
2019	CR-04	100	12
2019	CR-05	100	11
2018	CR	100	21
2018	CR-04	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	62	26
2019	CR-05	55	45	11
2018	CR	57	43	21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	26

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	27	73	26
2019	CR-05	45	55	11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	26
2019	CR-04	42	58	12
2019	CR-05	55	45	11
2018	CR	67	33	21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	26
2018	CR	29	71	21

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	26
2019	CR-04	0	100	12

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	26
2019	CR-04	58	42	12
2018	CR	24	76	21

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	244
2019	CR-04	16	84	109
2019	CR-05	16	84	88

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	19	19	3	6	21	8	60	13	245
2019	CR-03	22	24	16	0	3	19	16	71	4	37
2019	CR-04	26	12	21	4	8	21	8	54	17	110
2019	CR-05	23	24	19	3	3	22	6	64	9	88
2018	CR	29	18	17	3	5	20	8	65	11	220
2018	CR-03	28	21	28	7	0	7	10	58	8	29
2018	CR-04	32	15	14	2	6	23	7	68	12	99
2018	CR-05	25	20	17	4	5	23	6	63	12	81
2017	CR	29	20	14	2	5	24	6	69	10	341
2017	CR-03	28	16	17	1	7	26	5	63	12	82
2017	CR-04	27	23	13	3	6	24	4	69	12	136
2017	CR-05	32	19	14	2	2	23	8	74	5	105
2017	CR-06	27	20	13	7	7	20	7	64	18	15
2014	CR	22	20	16	5	5	22	9	61	16	432
2014	CR-03	16	18	16	5	7	25	13	55	20	141
2014	CR-04	22	22	16	5	6	22	8	62	15	158
2014	CR-05	29	20	15	7	2	20	6	67	13	108
2014	CR-06	39	22	17	0	11	11	0	69	13	18

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	30	12	4	4	7	1	78	9	247
2019	CR-03	43	27	14	0	0	14	3	84	0	37
2019	CR-04	44	23	14	5	5	6	2	73	12	111
2019	CR-05	37	40	9	3	3	7	0	83	7	89
2018	CR	43	30	14	4	4	5	0	77	8	220
2018	CR-03	45	21	17	3	0	14	0	76	4	29
2018	CR-04	44	31	11	4	5	4	0	79	9	99
2018	CR-05	41	32	15	5	4	4	0	76	9	81
2017	CR	40	29	12	3	3	12	1	80	6	342
2017	CR-03	38	30	9	5	4	15	0	80	10	82
2017	CR-04	38	29	15	3	4	11	1	76	7	137
2017	CR-05	46	28	12	1	1	10	2	84	2	105
2017	CR-06	33	33	7	0	7	20	0	83	8	15
2014	CR	33	33	14	5	3	10	2	74	9	431
2014	CR-03	28	33	13	7	4	13	2	71	13	141
2014	CR-04	32	34	14	5	3	10	1	75	9	157
2014	CR-05	42	31	14	5	1	6	2	79	6	108
2014	CR-06	33	33	22	0	6	6	0	71	6	18
2011	CR	43	30	11	4	2	8	0	81	7	595
2011	CR-03	43	23	14	6	2	11	0	75	10	128
2011	CR-04	41	34	11	4	3	8	0	81	7	256
2011	CR-05	46	30	11	4	2	7	0	82	7	180
2011	CR-06	37	47	5	5	0	5	0	89	6	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	246
2019	CR-03	0	100	37
2019	CR-04	5	95	111
2019	CR-05	7	93	88
2018	CR	6	94	220
2018	CR-03	17	83	29
2018	CR-05	7	93	81

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	12

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	12
2018	CR	43	57	14

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	12
2018	CR	43	57	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12
2018	CR	0	100	14

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	247
2019	CR-04	8	92	111
2019	CR-05	8	92	89

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	18	19	3	3	22	9	63	9	247
2019	CR-03	22	24	22	0	0	16	16	68	0	37
2019	CR-04	29	14	16	5	4	24	8	64	12	111
2019	CR-05	22	19	21	3	2	22	9	61	8	89
2018	CR	27	22	15	3	2	25	6	72	7	220
2018	CR-03	31	14	31	7	0	14	3	54	8	29
2018	CR-04	29	21	9	3	1	30	6	79	6	99
2018	CR-05	22	26	16	1	5	23	6	68	9	81
2017	CR	27	18	15	3	3	27	6	68	9	341
2017	CR-03	27	15	11	6	4	31	7	67	16	82
2017	CR-04	24	23	18	3	1	27	4	67	6	137
2017	CR-05	32	16	15	2	3	24	8	71	7	105
2017	CR-06	27	20	13	0	7	27	7	70	10	15
2014	CR	21	24	16	3	2	25	9	68	8	430
2014	CR-03	17	20	16	6	0	29	12	63	11	141
2014	CR-04	23	25	18	1	4	23	8	68	6	158
2014	CR-05	24	26	14	5	0	23	8	73	7	106
2014	CR-06	33	39	11	0	6	11	0	81	6	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	30	14	4	2	9	2	77	7	245
2019	CR-03	38	30	14	0	0	11	8	83	0	37
2019	CR-04	41	25	15	5	4	9	2	74	9	110
2019	CR-05	36	36	13	4	1	8	1	79	6	89
2018	CR	43	31	13	1	3	9	0	80	5	218
2018	CR-03	41	24	17	0	3	14	0	76	4	29
2018	CR-04	45	30	14	1	2	7	0	81	3	97
2018	CR-05	40	35	11	2	5	7	0	80	8	81
2017	CR	39	27	14	3	2	13	1	77	6	340
2017	CR-03	39	23	11	4	5	15	2	76	10	81
2017	CR-04	36	29	20	3	1	11	0	73	4	137
2017	CR-05	45	27	10	3	2	12	2	83	6	105
2017	CR-06	29	29	14	0	7	21	0	73	9	14
2014	CR	36	31	14	3	1	13	2	78	5	431
2014	CR-03	31	32	13	6	1	15	3	77	8	141
2014	CR-04	37	31	16	1	2	12	1	78	4	158
2014	CR-05	44	27	14	2	0	11	2	82	2	107
2014	CR-06	33	44	11	0	6	6	0	82	6	18
2011	CR	42	32	11	4	2	9	0	82	6	594
2011	CR-03	42	27	9	4	2	15	0	82	7	128
2011	CR-04	38	35	10	4	2	11	0	82	7	255
2011	CR-05	47	31	13	3	1	5	1	82	5	180
2011	CR-06	32	53	5	5	0	5	0	89	6	19

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	31	13	7	5	0	5	74	13	245
2019	CR-03	25	50	3	14	6	0	3	77	20	36
2019	CR-04	42	23	19	5	5	0	6	70	10	111
2019	CR-05	41	32	9	8	6	0	5	76	14	88
2018	CR	43	25	19	5	6	1	1	69	12	220
2018	CR-03	34	24	17	10	7	7	0	63	19	29
2018	CR-04	49	22	18	3	6	0	1	72	9	99
2018	CR-05	33	31	19	7	6	1	2	67	14	81
2017	CR	38	26	20	5	8	0	3	65	14	341
2017	CR-03	30	22	24	7	10	1	5	56	18	82
2017	CR-04	41	27	18	4	7	0	1	69	12	136
2017	CR-05	37	29	20	4	8	0	3	68	12	105
2017	CR-06	40	13	20	7	13	0	7	57	21	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	29	20	7	4	0	2	68	11	246
2019	CR-03	57	14	24	3	0	0	3	72	3	37
2019	CR-04	38	29	19	5	5	0	4	70	10	110
2019	CR-05	28	34	21	9	6	1	1	63	15	89
2018	CR	33	35	17	10	3	0	2	70	13	218
2018	CR-03	28	38	21	10	0	0	3	68	11	29
2018	CR-04	41	33	13	6	5	0	2	75	11	98
2018	CR-05	23	38	20	15	3	1	1	62	18	80
2017	CR	39	31	15	10	2	0	2	72	13	340
2017	CR-03	35	26	13	15	7	1	2	63	23	82
2017	CR-04	46	32	12	8	1	0	1	79	9	136
2017	CR-05	35	33	19	9	1	0	3	71	10	105
2017	CR-06	29	29	21	14	0	0	7	62	15	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	25	15	2	3	0	4	79	6	246
2019	CR-03	64	14	17	0	0	0	6	82	0	36
2019	CR-04	50	23	16	2	4	0	5	77	6	111
2019	CR-05	44	34	12	3	3	1	2	80	7	89
2018	CR	47	26	15	6	2	0	3	76	9	219
2018	CR-03	46	21	21	4	0	0	7	73	4	28
2018	CR-04	53	26	11	4	3	0	3	81	7	99
2018	CR-05	36	31	17	10	2	1	2	69	13	81
2017	CR	51	25	12	5	3	0	3	79	8	338
2017	CR-03	46	19	15	9	5	1	5	70	14	82
2017	CR-04	58	24	10	3	2	0	2	84	5	134
2017	CR-05	49	29	11	5	3	0	3	80	8	105
2017	CR-06	29	43	14	7	0	0	7	77	8	14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	27	14	6	9	0	3	70	15	246
2019	CR-03	59	22	8	3	5	0	3	83	8	37
2019	CR-04	41	25	17	5	8	0	4	69	13	110
2019	CR-05	36	28	15	9	9	1	2	66	19	89
2018	CR	42	26	15	11	3	0	3	70	15	220
2018	CR-03	45	21	17	10	3	0	3	68	14	29
2018	CR-04	43	30	10	8	5	0	3	76	14	99
2018	CR-05	35	22	22	16	1	1	2	59	18	81
2017	CR	42	27	16	7	4	1	4	73	11	340
2017	CR-03	44	27	15	7	1	3	4	75	9	82
2017	CR-04	45	27	15	7	4	0	3	74	11	137
2017	CR-05	44	27	15	7	3	1	4	75	10	104
2017	CR-06	7	21	36	7	21	0	7	31	31	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	70	10	5	2	1	0	12	91	4	246
2019	CR-03	78	5	3	3	0	3	8	94	3	37
2019	CR-04	62	12	4	5	1	0	17	89	7	110
2019	CR-05	75	9	8	0	1	0	7	90	1	89
2018	CR	67	11	6	1	1	1	12	91	3	218
2018	CR-03	62	7	10	0	3	0	17	83	4	29
2018	CR-04	74	8	5	1	2	0	9	91	3	97
2018	CR-05	59	17	5	1	0	2	15	93	1	81
2017	CR	64	12	5	1	1	0	17	91	3	338
2017	CR-03	63	9	5	1	1	1	20	91	3	81
2017	CR-04	67	12	5	0	1	0	15	92	2	136
2017	CR-05	64	13	5	2	1	0	15	91	3	104
2017	CR-06	57	14	7	0	0	0	21	91	0	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	25	13	7	4	0	3	74	12	247
2019	CR-03	43	38	14	3	3	0	0	81	5	37
2019	CR-04	52	21	14	7	3	0	4	76	10	111
2019	CR-05	42	25	15	9	7	0	3	69	16	89
2018	CR	53	22	11	5	6	0	1	77	12	219
2018	CR-03	45	21	21	3	7	0	3	68	11	29
2018	CR-04	58	19	8	5	8	0	1	78	13	98
2018	CR-05	47	27	12	7	4	1	1	76	11	81
2017	CR	50	24	13	6	5	1	1	76	11	341
2017	CR-03	50	23	11	6	7	3	0	75	14	82
2017	CR-04	53	23	12	6	5	0	1	76	11	137
2017	CR-05	47	31	14	5	2	0	2	79	7	105
2017	CR-06	43	7	21	14	14	0	0	50	29	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	31	13	5	3	2	3	78	8	244
2019	CR-03	47	28	19	3	0	3	0	77	3	36
2019	CR-04	45	27	13	6	5	1	5	76	11	109
2019	CR-05	43	36	10	6	1	3	1	82	7	89
2018	CR	41	28	16	8	3	1	2	72	11	218
2018	CR-03	31	17	31	14	3	0	3	50	18	29
2018	CR-04	49	25	12	6	3	1	3	77	10	97
2018	CR-05	33	36	15	9	4	2	1	72	13	81
2017	CR	43	29	13	6	4	2	4	76	10	340
2017	CR-03	35	30	16	7	6	1	4	69	14	82
2017	CR-04	46	25	14	5	3	3	4	76	9	137
2017	CR-05	47	32	10	5	3	1	3	82	8	104
2017	CR-06	29	36	14	7	14	0	0	64	21	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	31	11	7	2	1	3	78	10	245
2019	CR-03	53	25	11	6	3	0	3	80	9	36
2019	CR-04	45	32	9	5	4	0	5	81	10	110
2019	CR-05	42	30	15	10	0	2	1	74	10	89
2018	CR	41	31	15	7	3	1	2	74	10	219
2018	CR-03	38	38	10	0	7	3	3	81	7	29
2018	CR-04	47	29	10	10	2	0	2	77	13	98
2018	CR-05	32	33	22	6	4	1	1	67	10	81
2017	CR	45	32	11	6	2	2	3	81	8	339
2017	CR-03	49	30	9	4	2	3	4	84	7	81
2017	CR-04	44	32	12	7	1	1	1	78	9	137
2017	CR-05	46	31	10	5	3	1	4	81	8	105
2017	CR-06	36	50	7	0	7	0	0	86	7	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	26	15	3	2	1	3	79	6	242
2019	CR-03	50	22	22	3	3	0	0	72	6	36
2019	CR-04	55	23	12	4	1	0	5	83	5	110
2019	CR-05	43	33	15	3	2	2	1	78	6	86
2018	CR	47	27	14	8	2	1	1	76	10	220
2018	CR-03	38	21	28	7	3	0	3	61	11	29
2018	CR-04	55	26	9	7	1	0	2	82	8	99
2018	CR-05	38	31	16	9	4	2	0	71	13	81
2017	CR	46	28	15	4	4	1	3	76	8	340
2017	CR-03	39	30	16	9	2	1	2	72	11	82
2017	CR-04	48	26	16	4	3	1	2	77	7	137
2017	CR-05	51	25	14	3	4	0	3	78	7	105
2017	CR-06	29	43	14	0	14	0	0	71	14	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	24	13	6	6	1	2	75	12	245
2019	CR-03	47	31	17	0	6	0	0	78	6	36
2019	CR-04	49	21	12	6	7	1	4	73	14	110
2019	CR-05	47	24	15	8	3	2	1	73	12	89

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	27	12	7	2	1	4	78	9	245
2019	CR-03	67	14	8	6	3	0	3	83	9	36
2019	CR-04	55	21	12	3	4	0	6	81	7	110
2019	CR-05	30	37	15	12	1	2	2	71	14	89
2018	CR	46	31	13	5	2	1	2	79	8	220
2018	CR-03	38	38	21	0	0	0	3	79	0	29
2018	CR-04	49	32	7	7	3	0	1	83	10	99
2018	CR-05	40	28	19	6	2	2	2	71	9	81
2017	CR	49	30	11	4	2	1	3	82	7	336
2017	CR-03	47	26	14	4	2	3	5	79	7	81
2017	CR-04	49	30	13	4	1	1	1	81	5	136
2017	CR-05	52	30	7	6	4	0	2	83	10	104
2017	CR-06	38	54	8	0	0	0	0	92	0	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	20	8	4	0	0	6	87	4	244
2019	CR-03	72	17	6	0	0	0	6	94	0	36
2019	CR-04	60	20	6	5	1	0	8	87	6	110
2019	CR-05	57	23	11	5	0	0	5	83	5	88
2018	CR	64	14	10	4	4	1	4	82	8	219
2018	CR-03	64	18	11	4	0	0	4	85	4	28
2018	CR-04	65	11	9	3	5	1	6	82	9	99
2018	CR-05	63	15	11	5	4	1	1	80	9	81
2017	CR	66	16	8	4	2	0	4	86	6	339
2017	CR-03	58	19	11	5	1	1	4	82	6	82
2017	CR-04	64	14	10	5	2	0	5	82	8	135
2017	CR-05	74	14	3	1	4	0	4	92	5	105
2017	CR-06	71	21	7	0	0	0	0	93	0	14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	12	5	2	0	1	9	92	2	245
2019	CR-03	81	8	3	0	0	0	8	97	0	36
2019	CR-04	71	8	7	3	0	1	10	89	3	110
2019	CR-05	69	17	3	2	0	2	7	94	2	89
2018	CR	68	13	6	2	1	2	8	89	4	220
2018	CR-03	62	24	7	0	0	0	7	93	0	29
2018	CR-04	71	12	3	4	0	2	8	92	4	99
2018	CR-05	64	11	11	1	2	2	7	84	4	81

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	73	8	8	4	1	2	4	86	6	246
2019	CR-03	81	11	3	0	0	3	3	97	0	37
2019	CR-04	70	5	12	6	0	2	5	81	7	111
2019	CR-05	74	10	6	5	1	2	2	88	6	88
2018	CR	72	9	7	2	3	2	5	87	5	219
2018	CR-03	66	3	21	0	3	0	7	74	4	29
2018	CR-04	71	11	7	2	1	1	6	89	3	98
2018	CR-05	72	10	4	2	5	4	4	88	8	81
2017	CR	75	9	4	4	3	1	3	88	7	338
2017	CR-03	67	13	4	6	6	1	2	84	13	82
2017	CR-04	78	8	4	4	3	1	1	88	8	134
2017	CR-05	80	8	4	1	2	1	5	93	3	105
2017	CR-06	71	14	7	7	0	0	0	86	7	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	25	8	5	2	1	2	84	7	243
2019	CR-03	57	23	14	0	0	6	0	85	0	35
2019	CR-04	61	22	7	5	3	0	3	85	8	109
2019	CR-05	51	30	8	7	2	0	2	83	9	89
2018	CR	63	21	10	2	2	0	1	86	5	219
2018	CR-03	61	29	7	0	0	0	4	93	0	28
2018	CR-04	64	19	11	3	2	0	1	84	5	99
2018	CR-05	62	22	9	2	4	1	0	85	6	81
2017	CR	65	19	7	4	1	1	2	87	6	339
2017	CR-03	55	22	9	7	2	3	2	81	10	82
2017	CR-04	68	19	5	5	1	1	1	89	6	135
2017	CR-05	71	15	7	2	0	1	4	91	2	105
2017	CR-06	43	36	21	0	0	0	0	79	0	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	15	9	3	4	0	2	83	8	245
2019	CR-03	73	11	11	0	3	3	0	86	3	37
2019	CR-04	67	14	6	5	5	0	3	83	10	110
2019	CR-05	63	17	11	2	3	0	3	82	6	88
2018	CR	64	18	8	6	3	1	0	83	9	218
2018	CR-03	54	21	14	4	4	4	0	78	7	28
2018	CR-04	67	15	7	6	3	0	1	84	9	98
2018	CR-05	63	21	6	6	2	1	0	85	9	81
2017	CR	62	18	8	4	5	1	3	83	9	339
2017	CR-03	65	16	6	5	6	1	1	83	11	82
2017	CR-04	60	20	9	2	6	1	2	83	8	136
2017	CR-05	67	18	7	2	1	1	5	90	3	105
2017	CR-06	36	14	14	29	7	0	0	50	36	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	6	3	1	1	0	28	93	3	246
2019	CR-03	68	8	3	0	0	3	19	97	0	37
2019	CR-04	57	2	4	2	2	0	34	89	5	110
2019	CR-05	62	9	2	1	0	0	26	95	2	89
2018	CR	60	5	3	1	0	0	30	93	3	218
2018	CR-03	50	7	4	0	0	0	39	94	0	28
2018	CR-04	62	2	2	3	0	0	31	93	4	98
2018	CR-05	58	7	2	0	1	1	30	95	2	81
2017	CR	62	6	3	1	0	2	26	94	2	336
2017	CR-03	59	2	4	4	0	4	27	89	5	81
2017	CR-04	61	7	3	1	0	1	26	94	2	134
2017	CR-05	68	3	2	0	0	1	27	97	0	105
2017	CR-06	57	36	7	0	0	0	0	93	0	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	12	4	1	0	0	11	94	1	245
2019	CR-03	75	14	0	0	0	3	8	100	0	36
2019	CR-04	70	10	5	2	0	0	14	93	2	110
2019	CR-05	74	13	3	1	0	0	8	95	1	89
2018	CR	71	13	5	1	0	1	10	93	2	219
2018	CR-03	68	14	0	0	0	4	14	100	0	28
2018	CR-04	68	13	3	2	1	0	13	93	3	99
2018	CR-05	74	12	7	0	0	1	5	92	0	81
2017	CR	75	8	4	1	0	2	10	94	2	338
2017	CR-03	72	6	2	4	0	3	13	93	4	82
2017	CR-04	79	8	5	0	1	1	7	94	1	135
2017	CR-05	72	9	3	1	0	2	13	95	1	104
2017	CR-06	93	7	0	0	0	0	0	100	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	17	7	7	9	1	6	75	17	247
2019	CR-03	27	24	14	8	22	0	5	54	31	37
2019	CR-04	56	13	9	9	5	2	7	75	15	111
2019	CR-05	61	18	3	4	8	0	6	83	13	89
2018	CR	56	16	13	5	6	1	3	75	12	218
2018	CR-03	32	21	21	0	21	4	0	56	22	28
2018	CR-04	58	15	13	9	3	0	1	74	12	98
2018	CR-05	59	14	11	2	5	1	7	80	8	81
2017	CR	49	14	11	7	13	1	5	68	21	340
2017	CR-03	32	16	12	6	27	4	4	51	36	82
2017	CR-04	49	15	13	7	11	0	4	67	19	136
2017	CR-05	59	12	9	9	5	0	7	77	14	105
2017	CR-06	79	14	0	0	7	0	0	93	7	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	29	13	4	1	0	3	81	6	245
2019	CR-03	49	32	19	0	0	0	0	81	0	37
2019	CR-04	51	26	12	5	1	0	5	81	7	110
2019	CR-05	47	30	13	6	2	0	3	79	8	88
2018	CR	50	26	14	6	1	0	2	78	7	218
2018	CR-03	46	21	18	4	4	0	7	73	8	28
2018	CR-04	50	26	14	8	1	0	1	76	9	98
2018	CR-05	51	28	14	4	0	1	2	82	4	81
2017	CR	54	23	11	4	3	0	3	80	8	340
2017	CR-03	43	26	21	1	5	1	4	72	6	82
2017	CR-04	53	24	13	7	4	0	1	77	10	136
2017	CR-05	64	22	3	4	2	0	6	91	6	105
2017	CR-06	71	7	14	7	0	0	0	79	7	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	32	29	6	2	0	1	63	8	246
2019	CR-03	27	35	32	5	0	0	0	62	5	37
2019	CR-04	36	30	29	2	3	0	1	66	5	111
2019	CR-05	27	33	28	10	1	0	1	60	11	89
2018	CR	33	34	23	8	1	1	0	68	9	219
2018	CR-03	10	52	24	7	3	3	0	64	11	29
2018	CR-04	46	31	15	7	1	0	0	77	8	98
2018	CR-05	25	35	28	10	0	1	1	61	10	81
2017	CR	25	37	24	5	5	1	3	64	11	341
2017	CR-03	23	32	24	6	10	3	2	58	17	82
2017	CR-04	23	40	24	5	4	1	3	66	9	136
2017	CR-05	29	39	22	4	4	0	2	70	8	105
2017	CR-06	13	27	47	13	0	0	0	40	13	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	11	33	28	19	0	1	47	19	245
2019	CR-03	0	6	43	31	20	0	0	51	6	35
2019	CR-04	5	11	31	31	23	0	1	54	15	111
2019	CR-05	12	15	30	26	17	0	0	43	27	89
2018	CR	6	9	33	30	22	0	0	52	14	218
2018	CR-03	3	14	38	45	0	0	0	45	17	29
2018	CR-04	8	8	30	25	28	0	0	54	16	99
2018	CR-05	3	8	39	29	20	1	1	50	10	80
2017	CR	5	11	28	31	22	1	2	54	17	341
2017	CR-03	4	22	26	35	11	1	1	48	26	82
2017	CR-04	7	10	27	25	28	1	3	55	17	136
2017	CR-05	4	7	27	34	28	0	1	63	11	105
2017	CR-06	0	7	53	33	0	0	7	36	7	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	35	18	6	2	2	0	75	8	245
2019	CR-03	39	44	17	0	0	0	0	83	0	36
2019	CR-04	37	32	19	9	1	2	1	70	10	111
2019	CR-05	40	35	16	5	2	2	0	77	7	88
2018	CR	44	33	10	5	4	4	0	80	9	220
2018	CR-03	41	34	14	0	3	7	0	81	4	29
2018	CR-04	41	36	8	5	5	4	0	81	11	99
2018	CR-05	48	31	10	6	4	1	0	80	10	81
2017	CR	29	35	16	6	5	9	0	70	12	341
2017	CR-03	26	33	15	6	9	12	0	67	17	82
2017	CR-04	24	35	22	6	4	10	0	65	11	136
2017	CR-05	39	39	10	5	4	4	0	81	9	105
2017	CR-06	27	20	27	20	0	7	0	50	21	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	35	17	9	3	1	1	70	12	247
2019	CR-03	32	49	14	3	3	0	0	81	5	37
2019	CR-04	35	27	23	9	3	1	2	64	12	111
2019	CR-05	31	39	12	11	3	2	0	72	15	89
2018	CR	41	36	11	5	6	1	0	77	11	219
2018	CR-03	34	41	14	3	3	3	0	79	7	29
2018	CR-04	42	34	10	5	7	1	0	78	12	99
2018	CR-05	40	38	10	5	8	0	0	78	13	80
2017	CR	29	42	15	4	7	3	0	73	11	340
2017	CR-03	23	40	15	5	15	3	0	65	20	82
2017	CR-04	29	44	16	6	3	3	0	75	9	135
2017	CR-05	39	39	13	2	4	3	0	80	6	105
2017	CR-06	0	53	27	0	13	7	0	57	14	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	246
2019	CR-03	16	84	37
2019	CR-04	15	85	111
2019	CR-05	19	81	88
2017	CR	15	85	341
2017	CR-03	18	82	82
2017	CR-04	13	87	136
2017	CR-05	12	88	105
2014	CR	12	88	431
2014	CR-03	13	87	140
2014	CR-04	11	89	158
2014	CR-05	10	90	108

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	81	19	43
2019	CR-04	76	24	17
2019	CR-05	88	12	17
2017	CR	72	28	50
2017	CR-03	53	47	15
2017	CR-04	72	28	18
2017	CR-05	85	15	13
2014	CR	76	24	50
2014	CR-03	78	22	18
2014	CR-04	67	33	18
2014	CR-05	82	18	11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	31	9	6	3	3	82	9	35
2019	CR-04	46	31	8	8	0	8	83	8	13
2019	CR-05	40	33	13	7	7	0	73	13	15
2017	CR	39	44	8	6	3	0	83	8	36
2017	CR-04	38	54	8	0	0	0	92	0	13
2017	CR-05	45	27	9	9	9	0	73	18	11
2014	CR	47	42	3	5	3	0	89	8	38
2014	CR-03	42	44	7	7	0	0	86	7	14
2014	CR-04	58	33	0	0	8	0	92	8	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	26	9	3	2	4	4	57	43	246
2019	CR-03	58	19	6	6	0	6	6	66	34	36
2019	CR-04	51	26	12	1	3	2	5	55	45	111
2019	CR-05	52	27	7	4	3	6	1	55	45	89
2018	CR	57	21	8	4	2	5	2	62	38	220
2018	CR-03	52	21	3	7	7	10	0	58	42	29
2018	CR-04	66	16	10	3	2	0	3	68	32	99
2018	CR-05	49	25	7	5	1	10	2	56	44	81
2017	CR	52	20	11	4	4	5	4	57	43	341
2017	CR-03	49	21	9	6	4	6	6	56	44	82
2017	CR-04	57	19	8	4	4	4	2	61	39	136
2017	CR-05	48	21	15	2	6	5	4	52	48	105
2017	CR-06	60	7	27	0	0	7	0	64	36	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	48	52	98
2019	CR-04	37	63	46
2019	CR-05	54	46	37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	66	34	97
2019	CR-04	67	33	46
2019	CR-05	65	35	37
2018	CR	80	20	74
2018	CR-04	83	17	30
2018	CR-05	83	17	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	21	19	9	12	3	9	54	25	97
2019	CR-04	37	13	22	4	11	4	9	58	18	46
2019	CR-05	19	22	19	19	11	3	8	45	33	37
2018	CR	30	30	13	8	7	1	11	69	16	76
2018	CR-04	48	26	6	3	6	0	10	82	11	31
2018	CR-05	10	40	17	13	7	3	10	58	23	30
2017	CR	19	32	15	14	10	4	6	57	27	133
2017	CR-03	22	34	19	13	9	3	0	58	23	32
2017	CR-04	14	27	10	14	16	6	12	50	38	49
2017	CR-05	24	33	17	15	4	2	4	60	21	46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	21	21	8	11	4	14	51	24	96
2019	CR-04	22	17	26	7	9	7	13	49	19	46
2019	CR-05	19	22	19	11	11	3	14	50	27	36
2018	CR	19	22	18	12	6	1	21	53	23	77
2018	CR-04	16	26	16	3	3	3	32	65	10	31
2018	CR-05	16	26	23	16	6	0	13	48	26	31
2017	CR	11	19	11	19	17	5	18	39	46	133
2017	CR-03	13	22	25	19	6	3	13	41	30	32
2017	CR-04	10	14	6	16	22	8	22	35	56	49
2017	CR-05	11	20	9	20	17	4	20	40	49	46

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	13	8	8	4	1	11	76	14	245
2019	CR-03	49	11	3	11	3	0	24	79	18	37
2019	CR-04	57	10	11	7	4	0	12	76	12	111
2019	CR-05	51	18	7	8	7	3	6	76	16	88
2018	CR	56	14	7	4	4	4	11	82	10	218
2018	CR-03	59	21	3	0	3	7	7	92	4	29
2018	CR-04	65	8	7	3	3	1	13	85	7	99
2018	CR-05	46	19	9	8	6	4	9	74	16	79

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment