2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	45	7	12	5	76	17	99
2019	IS-03	33	44	10	6	6	77	13	48
2019	IS-04	30	40	10	15	5	70	20	20
2017	IS	30	48	3	12	6	78	19	95
2017	IS-03	21	50	2	18	9	71	27	56
2017	IS-04	56	31	6	6	0	88	6	16
2017	IS-05	30	50	10	0	10	80	10	10
2014	IS	34	53	3	8	1	87	9	94
2014	IS-02	60	30	10	0	0	90	0	10
2014	IS-03	26	61	2	8	2	87	10	46
2014	IS-04	35	57	4	4	0	91	4	23
2011	IS	42	40	4	9	5	82	14	137
2011	IS-02	29	50	7	14	0	79	14	14
2011	IS-03	36	46	4	8	6	82	14	72
2011	IS-04	50	21	7	11	11	71	21	28
2011	IS-05	58	33	0	8	0	92	8	12
2008	IS	40	48	2	7	2	88	10	167
2008	IS-02	48	43	5	5	0	90	5	21
2008	IS-03	38	49	2	9	2	87	11	100
2008	IS-04	52	33	4	7	4	85	11	27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	22	8	8	1	2	83	9	101
2019	IS-03	63	18	6	8	2	2	83	10	49
2019	IS-04	45	30	10	10	0	5	79	11	20
2019	IS-05	64	18	18	0	0	0	82	0	11
2017	IS	59	21	9	7	3	1	81	10	95
2017	IS-03	55	23	5	11	4	2	80	15	56
2017	IS-04	88	0	6	6	0	0	88	6	16
2017	IS-05	30	40	30	0	0	0	70	0	10
2014	IS	53	29	5	11	1	1	83	12	94
2014	IS-02	60	30	10	0	0	0	90	0	10
2014	IS-03	52	26	7	11	2	2	80	13	46
2014	IS-04	52	26	4	17	0	0	78	17	23
2011	IS	55	20	8	12	2	1	77	15	137
2011	IS-02	50	14	14	7	14	0	64	21	14
2011	IS-03	58	19	10	8	1	3	80	10	72
2011	IS-04	54	25	0	21	0	0	79	21	28
2011	IS-05	50	17	8	25	0	0	67	25	12
2008	IS	56	24	5	11	4	0	80	15	167
2008	IS-02	71	19	10	0	0	0	90	0	21
2008	IS-03	54	22	6	13	5	0	76	18	100
2008	IS-04	52	33	0	15	0	0	85	15	27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	36	4	14	5	77	19	100
2019	IS-03	50	30	0	12	8	80	20	50
2019	IS-04	35	35	5	20	5	70	25	20
2019	IS-05	20	50	30	0	0	70	0	10
2017	IS	31	42	7	11	9	73	20	95
2017	IS-03	25	48	9	9	9	73	18	56
2017	IS-04	50	19	0	19	13	69	31	16
2017	IS-05	30	40	10	10	10	70	20	10
2014	IS	56	31	7	3	2	87	5	94
2014	IS-02	40	60	0	0	0	100	0	10
2014	IS-03	52	31	9	7	2	83	9	46
2014	IS-04	65	22	13	0	0	87	0	23
2011	IS	45	34	10	5	6	79	11	136
2011	IS-02	43	36	21	0	0	79	0	14
2011	IS-03	49	29	10	6	7	78	13	72
2011	IS-04	39	36	7	11	7	75	18	28
2011	IS-05	45	45	0	0	9	91	9	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	37	11	19	7	0	1	63	26	100
2019	IS-03	37	27	10	20	6	0	0	63	27	49
2019	IS-04	11	42	11	21	11	0	5	56	33	19
2019	IS-05	0	45	27	18	9	0	0	45	27	11
2018	IS	23	47	14	8	5	1	2	72	13	86
2018	IS-03	24	41	12	10	8	2	2	68	19	49
2018	IS-04	17	56	17	6	0	0	6	76	6	18
2017	IS	29	44	10	11	5	0	0	73	17	95
2017	IS-03	16	52	11	13	9	0	0	68	21	56
2017	IS-04	44	31	6	19	0	0	0	75	19	16
2017	IS-05	40	40	20	0	0	0	0	80	0	10
2014	IS	25	47	18	6	2	0	1	73	9	93
2014	IS-02	30	50	20	0	0	0	0	80	0	10
2014	IS-03	13	62	16	4	4	0	0	75	9	45
2014	IS-04	35	26	26	9	0	0	4	64	9	23
2011	IS	20	46	15	9	9	0	1	67	18	137
2011	IS-02	14	36	36	0	14	0	0	50	14	14
2011	IS-03	15	51	14	7	11	0	1	68	18	72
2011	IS-04	25	36	11	25	4	0	0	61	29	28
2011	IS-05	25	50	8	8	8	0	0	75	17	12
2008	IS	22	43	18	10	5	1	2	67	15	167
2008	IS-02	29	29	33	0	10	0	0	57	10	21
2008	IS-03	19	47	17	10	5	0	2	67	15	100
2008	IS-04	30	41	15	11	0	0	4	73	12	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	37	9	4	2	85	6	102
2019	IS-03	48	38	8	4	2	86	6	50
2019	IS-04	45	35	15	5	0	80	5	20
2019	IS-05	36	45	18	0	0	82	0	11
2017	IS	52	36	5	3	4	88	7	95
2017	IS-03	52	34	7	4	4	86	7	56
2017	IS-04	63	31	0	0	6	94	6	16
2017	IS-05	50	40	10	0	0	90	0	10
2014	IS	55	32	10	2	0	87	2	94
2014	IS-02	50	50	0	0	0	100	0	10
2014	IS-03	52	37	8	2	0	90	2	46
2014	IS-04	70	13	17	0	0	83	0	23

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	29	9	10	1	0	80	11	102
2019	IS-03	58	26	8	8	0	0	84	8	50
2019	IS-04	60	20	0	20	0	0	80	20	20
2019	IS-05	36	27	27	9	0	0	64	9	11
2018	IS	35	41	10	10	2	1	76	13	86
2018	IS-03	43	35	12	8	2	0	78	10	49
2018	IS-04	22	33	11	22	6	6	59	29	18
2017	IS	42	36	10	9	3	0	78	12	95
2017	IS-03	48	29	11	9	4	0	77	13	56
2017	IS-04	44	38	6	13	0	0	81	13	16
2017	IS-05	20	60	10	10	0	0	80	10	10
2014	IS	52	31	10	3	2	1	84	5	94
2014	IS-02	40	20	40	0	0	0	60	0	10
2014	IS-03	50	39	6	0	4	0	90	4	46
2014	IS-04	61	22	9	4	0	4	86	5	23
2011	IS	48	34	4	7	4	2	84	11	137
2011	IS-02	50	36	0	7	7	0	86	14	14
2011	IS-03	50	35	4	6	3	3	87	9	72
2011	IS-04	46	25	4	14	7	4	74	22	28
2011	IS-05	58	25	8	0	8	0	83	8	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	37	13	6	2	0	79	8	101
2019	IS-03	47	33	10	8	2	0	80	10	49
2019	IS-04	35	45	10	10	0	0	80	10	20
2019	IS-05	18	45	36	0	0	0	64	0	11
2018	IS	30	52	7	9	1	0	83	10	86
2018	IS-03	33	49	8	8	2	0	82	10	49
2018	IS-04	17	67	6	11	0	0	83	11	18
2017	IS	46	41	6	6	0	1	87	6	94
2017	IS-03	40	42	9	7	0	2	83	7	55
2017	IS-04	75	25	0	0	0	0	100	0	16
2017	IS-05	20	60	10	10	0	0	80	10	10
2014	IS	39	43	10	6	1	0	83	7	94
2014	IS-02	30	50	10	10	0	0	80	10	10
2014	IS-03	39	45	9	4	2	0	85	7	46
2014	IS-04	43	39	13	4	0	0	83	4	23
2011	IS	36	45	10	5	4	0	81	9	137
2011	IS-02	29	29	29	7	7	0	57	14	14
2011	IS-03	40	46	4	6	4	0	86	10	72
2011	IS-04	39	43	11	4	4	0	82	7	28
2011	IS-05	33	33	25	8	0	0	67	8	12
2008	IS	40	46	8	4	2	0	87	5	166
2008	IS-02	48	43	5	5	0	0	90	5	21
2008	IS-03	34	51	9	4	2	0	85	6	100
2008	IS-04	63	33	4	0	0	0	96	0	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	40	8	9	6	0	0	77	15	102
2019	IS-03	44	34	10	6	6	0	0	78	12	50
2019	IS-04	25	45	5	20	5	0	0	70	25	20
2019	IS-05	18	55	18	9	0	0	0	73	9	11
2018	IS	25	39	15	12	9	0	0	64	21	85
2018	IS-03	27	33	18	14	8	0	0	59	22	49
2018	IS-04	12	53	12	12	12	0	0	65	24	17
2017	IS	30	38	16	10	5	1	0	69	15	94
2017	IS-03	31	29	20	13	5	2	0	61	19	55
2017	IS-04	25	63	6	6	0	0	0	88	6	16
2017	IS-05	20	30	30	10	10	0	0	50	20	10
2014	IS	22	58	11	2	6	0	0	81	9	94
2014	IS-02	40	40	10	0	10	0	0	80	10	10
2014	IS-03	24	63	4	2	7	0	0	87	9	46
2014	IS-04	13	57	22	4	4	0	0	70	9	23
2011	IS	29	39	11	10	9	0	1	69	20	137
2011	IS-02	21	36	14	14	7	0	7	62	23	14
2011	IS-03	29	42	10	6	13	0	1	72	18	72
2011	IS-04	36	32	7	18	7	0	0	68	25	28
2011	IS-05	42	25	17	8	8	0	0	67	17	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	46	6	5	2	87	7	101
2019	IS-03	42	46	8	4	0	88	4	50
2019	IS-04	42	42	5	11	0	84	11	19
2019	IS-05	18	64	9	9	0	82	9	11
2018	IS	38	42	7	12	1	80	13	85
2018	IS-03	33	45	6	14	2	78	16	49
2018	IS-04	39	44	11	6	0	83	6	18
2017	IS	46	39	10	4	1	85	5	94
2017	IS-03	36	49	7	7	0	85	7	55
2017	IS-04	81	6	6	0	6	88	6	16
2017	IS-05	30	30	40	0	0	60	0	10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	44	9	7	1	0	0	83	8	101
2019	IS-03	40	46	6	8	0	0	0	86	8	50
2019	IS-04	37	37	21	0	5	0	0	74	5	19
2019	IS-05	36	45	9	9	0	0	0	82	9	11
2018	IS	49	40	4	6	1	0	0	89	7	85
2018	IS-03	55	33	4	6	2	0	0	88	8	49
2018	IS-04	56	33	6	6	0	0	0	89	6	18
2017	IS	54	36	7	2	2	0	0	89	4	93
2017	IS-03	48	37	7	4	4	0	0	85	7	54
2017	IS-04	75	19	6	0	0	0	0	94	0	16
2017	IS-05	20	70	10	0	0	0	0	90	0	10
2014	IS	52	36	7	3	1	0	0	88	4	94
2014	IS-02	50	40	10	0	0	0	0	90	0	10
2014	IS-03	50	37	9	2	2	0	0	87	4	46
2014	IS-04	48	39	4	9	0	0	0	87	9	23
2011	IS	37	41	11	5	3	2	1	80	8	137
2011	IS-02	36	29	14	7	0	7	7	75	8	14
2011	IS-03	40	40	10	3	6	1	0	82	8	72
2011	IS-04	36	39	11	11	0	4	0	78	11	28
2011	IS-05	33	42	17	8	0	0	0	75	8	12
2008	IS	50	40	5	2	1	1	0	92	4	167
2008	IS-02	71	24	0	5	0	0	0	95	5	21
2008	IS-03	46	46	4	2	1	1	0	93	3	100
2008	IS-04	56	30	7	4	0	4	0	88	4	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	35	12	8	4	76	12	102
2019	IS-03	44	30	18	4	4	74	8	50
2019	IS-04	35	40	10	15	0	75	15	20
2019	IS-05	36	36	0	27	0	73	27	11
2018	IS	28	44	5	16	7	72	24	85
2018	IS-03	31	37	8	18	6	67	24	49
2018	IS-04	17	67	0	6	11	83	17	18
2017	IS	36	39	10	12	3	76	15	94
2017	IS-03	27	45	11	15	2	73	16	55
2017	IS-04	50	31	13	6	0	81	6	16
2017	IS-05	30	30	10	20	10	60	30	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	32	11	3	0	86	3	101
2019	IS-03	57	31	8	4	0	88	4	49
2019	IS-04	45	30	20	5	0	75	5	20
2019	IS-05	45	36	18	0	0	82	0	11
2018	IS	51	38	6	5	0	89	5	84
2018	IS-03	54	35	4	6	0	90	6	48
2018	IS-04	50	50	0	0	0	100	0	18
2017	IS	53	37	9	1	0	90	1	94
2017	IS-03	52	34	13	2	0	86	2	56
2017	IS-04	75	25	0	0	0	100	0	16
2017	IS-05	30	60	10	0	0	90	0	10
2014	IS	60	30	9	2	0	89	2	94
2014	IS-02	50	50	0	0	0	100	0	10
2014	IS-03	61	30	7	2	0	91	2	46
2014	IS-04	57	22	17	4	0	78	4	23
2011	IS	58	33	6	3	1	91	4	137
2011	IS-02	57	29	7	7	0	86	7	14
2011	IS-03	60	32	3	4	1	92	6	72
2011	IS-04	64	25	11	0	0	89	0	28
2011	IS-05	50	33	17	0	0	83	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	32	12	16	6	67	22	102
2019	IS-03	32	38	10	16	4	70	20	50
2019	IS-04	30	30	15	15	10	60	25	20
2019	IS-05	36	18	27	18	0	55	18	11
2018	IS	32	38	13	7	11	69	18	85
2018	IS-03	41	27	14	8	10	67	18	49
2018	IS-04	11	61	11	6	11	72	17	18
2017	IS	33	41	10	10	6	74	16	93
2017	IS-03	32	39	13	11	5	71	16	56
2017	IS-04	25	56	6	6	6	81	13	16
2014	IS	28	50	10	9	3	78	13	94
2014	IS-02	30	60	10	0	0	90	0	10
2014	IS-03	20	59	11	6	4	79	10	46
2014	IS-04	30	48	4	17	0	78	17	23
2011	IS	26	42	10	12	9	69	21	137
2011	IS-02	29	36	7	14	14	64	29	14
2011	IS-03	26	46	10	11	7	72	18	72
2011	IS-04	29	32	7	18	14	61	32	28
2011	IS-05	25	42	8	17	8	67	25	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	39	12	8	2	0	78	10	102
2019	IS-03	40	38	12	8	2	0	78	10	50
2019	IS-04	30	55	5	10	0	0	85	10	20
2019	IS-05	36	27	36	0	0	0	64	0	11
2018	IS	30	42	12	7	8	0	72	16	83
2018	IS-03	30	43	11	11	6	0	72	17	47
2018	IS-04	17	61	11	6	6	0	78	11	18
2017	IS	35	32	17	8	7	1	68	15	94
2017	IS-03	36	27	20	5	11	2	64	16	56
2017	IS-04	13	63	13	13	0	0	75	13	16
2017	IS-05	20	30	30	20	0	0	50	20	10
2014	IS	39	36	11	8	5	0	76	14	94
2014	IS-02	30	60	0	0	10	0	90	10	10
2014	IS-03	44	35	11	4	7	0	79	10	46
2014	IS-04	35	35	17	13	0	0	70	13	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	40	11	10	5	74	15	100
2019	IS-03	33	37	14	12	4	69	16	49
2019	IS-04	45	35	5	5	10	80	15	20
2019	IS-05	18	55	9	18	0	73	18	11
2018	IS	31	32	15	18	5	62	22	85
2018	IS-03	33	27	12	22	6	59	29	49
2018	IS-04	17	44	22	11	6	61	17	18
2017	IS	40	40	10	7	2	81	9	94
2017	IS-03	37	45	11	5	2	82	7	56
2017	IS-04	38	44	6	6	6	81	13	16
2017	IS-05	30	30	20	20	0	60	20	10
2014	IS	43	38	10	3	5	81	9	94
2014	IS-02	50	40	10	0	0	90	0	10
2014	IS-03	42	39	8	4	7	81	11	46
2014	IS-04	43	39	9	4	4	83	9	23
2011	IS	43	38	10	5	3	82	8	136
2011	IS-02	50	29	7	7	7	79	14	14
2011	IS-03	43	43	7	3	4	86	7	72
2011	IS-04	43	29	14	14	0	71	14	28
2011	IS-05	45	27	27	0	0	73	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	34	10	4	2	84	6	101
2019	IS-03	53	35	8	2	2	88	4	49
2019	IS-04	50	25	15	10	0	75	10	20
2019	IS-05	45	27	27	0	0	73	0	11
2018	IS	40	42	10	6	2	82	8	84
2018	IS-03	41	45	8	4	2	86	6	49
2018	IS-04	35	41	6	12	6	76	18	17
2017	IS	43	42	8	7	0	85	7	93
2017	IS-03	36	45	9	11	0	80	11	56
2017	IS-04	60	33	7	0	0	93	0	15
2017	IS-05	20	70	10	0	0	90	0	10
2014	IS	48	34	13	5	0	82	5	94
2014	IS-02	40	50	10	0	0	90	0	10
2014	IS-03	48	34	11	7	0	83	7	46
2014	IS-04	57	26	17	0	0	83	0	23
2011	IS	42	47	5	4	1	89	6	137
2011	IS-02	29	43	21	7	0	71	7	14
2011	IS-03	50	40	3	4	3	90	7	72
2011	IS-04	36	57	4	4	0	93	4	28
2011	IS-05	42	42	8	8	0	83	8	12
2008	IS	47	42	6	4	1	89	5	167
2008	IS-02	52	38	5	5	0	90	5	21
2008	IS-03	41	48	6	4	1	89	5	100
2008	IS-04	70	30	0	0	0	100	0	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	25	24	4	3	0	0	70	7	102
2019	IS-03	46	28	22	2	2	0	0	74	4	50
2019	IS-04	45	20	25	5	5	0	0	65	10	20
2019	IS-05	36	9	36	9	9	0	0	45	18	11
2018	IS	51	21	18	6	4	0	0	73	10	84
2018	IS-03	56	21	17	4	2	0	0	77	6	48
2018	IS-04	35	29	12	18	6	0	0	65	24	17
2017	IS	45	44	9	2	1	0	0	88	3	95
2017	IS-03	55	39	4	2	0	0	0	95	2	56
2017	IS-04	31	44	19	0	6	0	0	75	6	16
2017	IS-05	30	50	10	10	0	0	0	80	10	10
2014	IS	57	29	9	2	3	1	0	86	5	94
2014	IS-02	40	50	10	0	0	0	0	90	0	10
2014	IS-03	61	26	9	0	2	2	0	89	2	46
2014	IS-04	48	30	9	9	4	0	0	78	13	23
2011	IS	37	40	15	7	1	0	0	76	8	136
2011	IS-02	38	54	8	0	0	0	0	92	0	13
2011	IS-03	39	40	13	6	3	0	0	79	8	72
2011	IS-04	36	36	14	14	0	0	0	71	14	28
2011	IS-05	25	33	33	8	0	0	0	58	8	12
2008	IS	35	35	22	4	4	1	1	71	7	167
2008	IS-02	57	19	14	5	5	0	0	76	10	21
2008	IS-03	32	33	27	4	3	1	0	66	7	100
2008	IS-04	26	48	19	4	0	0	4	77	4	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	24	28	28	10	1	0	38	34	101
2019	IS-03	8	18	32	28	12	2	0	41	27	50
2019	IS-04	10	30	15	40	5	0	0	45	40	20
2019	IS-05	18	36	18	27	0	0	0	27	55	11
2018	IS	10	22	33	20	13	0	2	33	33	86
2018	IS-03	4	29	35	20	10	0	2	31	33	49
2018	IS-04	28	11	22	11	22	0	6	35	41	18
2017	IS	4	17	51	18	9	1	0	27	21	95
2017	IS-03	2	16	50	20	11	2	0	31	18	56
2017	IS-04	6	13	56	25	0	0	0	25	19	16
2017	IS-05	0	20	80	0	0	0	0	0	20	10
2014	IS	4	12	40	31	9	0	4	41	17	94
2014	IS-02	20	0	10	40	20	0	10	67	22	10
2014	IS-03	2	11	45	31	7	0	4	39	14	46
2014	IS-04	4	17	39	26	9	0	4	36	23	23
2011	IS	11	19	40	18	7	0	4	27	31	136
2011	IS-02	0	43	50	0	7	0	0	7	43	14
2011	IS-03	10	13	38	24	11	0	6	37	24	72
2011	IS-04	15	26	37	19	0	0	4	19	42	27
2011	IS-05	17	8	58	17	0	0	0	17	25	12
2008	IS	4	20	37	24	13	0	1	38	25	167
2008	IS-02	0	33	29	24	14	0	0	38	33	21
2008	IS-03	4	19	37	26	13	0	1	39	23	100
2008	IS-04	7	11	37	22	19	0	4	42	19	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	3	12	34	26	21	3	2	49	16	101
2019	IS-03	2	6	32	32	20	4	4	57	9	50
2019	IS-04	10	15	25	25	25	0	0	50	25	20
2019	IS-05	0	36	27	27	9	0	0	36	36	11
2018	IS	3	15	26	27	24	1	3	54	20	86
2018	IS-03	4	14	29	22	27	0	4	51	19	49
2018	IS-04	6	28	22	17	22	0	6	41	35	18
2017	IS	3	7	32	37	17	3	1	56	11	95
2017	IS-03	2	9	30	41	11	5	2	56	12	56
2017	IS-04	6	6	19	25	44	0	0	69	13	16
2017	IS-05	0	0	50	50	0	0	0	50	0	10
2014	IS	3	7	22	35	26	0	6	65	11	94
2014	IS-02	0	20	20	10	40	0	10	56	22	10
2014	IS-03	4	8	22	44	15	0	7	63	13	46
2014	IS-04	4	4	26	26	30	0	9	62	10	23
2011	IS	11	17	35	16	13	1	6	32	30	135
2011	IS-02	0	14	43	14	29	0	0	43	14	14
2011	IS-03	8	18	25	20	15	3	10	40	31	71
2011	IS-04	15	22	44	7	7	0	4	15	38	27
2011	IS-05	17	17	42	25	0	0	0	25	33	12
2008	IS	3	14	30	26	22	1	4	50	18	167
2008	IS-02	0	24	14	19	33	0	10	58	26	21
2008	IS-03	3	15	32	29	17	2	2	48	19	100
2008	IS-04	4	4	26	26	33	0	7	64	8	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	20	34	18	8	1	1	27	39	100
2019	IS-03	16	20	39	20	4	0	0	24	37	49
2019	IS-04	25	20	15	25	10	0	5	37	47	20
2019	IS-05	0	27	55	9	9	0	0	18	27	11
2018	IS	15	23	36	12	8	2	3	21	41	86
2018	IS-03	18	20	41	8	8	2	2	17	40	49
2018	IS-04	17	28	22	17	6	0	11	25	50	18
2017	IS	11	22	33	25	6	1	2	33	33	95
2017	IS-03	9	23	36	21	7	2	2	30	33	56
2017	IS-04	13	31	13	31	6	0	6	40	47	16
2017	IS-05	20	0	60	20	0	0	0	20	20	10
2014	IS	12	27	34	10	10	1	6	21	42	94
2014	IS-02	10	10	10	20	30	0	20	63	25	10
2014	IS-03	11	26	35	11	9	0	9	22	40	46
2014	IS-04	17	35	39	0	4	4	0	5	55	23
2011	IS	13	38	27	12	7	0	4	19	53	136
2011	IS-02	14	36	21	7	14	0	7	23	54	14
2011	IS-03	13	35	28	14	7	0	4	22	49	72
2011	IS-04	15	44	19	11	7	0	4	19	62	27
2011	IS-05	17	42	33	8	0	0	0	8	58	12
2008	IS	13	20	40	14	11	1	2	25	34	167
2008	IS-02	14	10	38	19	14	0	5	35	25	21
2008	IS-03	15	24	40	13	5	0	3	19	40	100
2008	IS-04	11	11	33	15	26	4	0	42	23	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	20	42	22	7	0	29	29	100
2019	IS-03	6	14	38	30	12	0	42	20	50
2019	IS-04	16	21	47	16	0	0	16	37	19
2019	IS-05	18	27	45	9	0	0	9	45	11
2018	IS	8	13	44	20	13	2	33	21	86
2018	IS-03	4	16	39	20	18	2	40	21	49
2018	IS-04	22	6	61	6	0	6	6	29	18
2017	IS	3	10	49	29	10	0	38	13	95
2017	IS-03	0	5	48	32	14	0	46	5	56
2017	IS-04	6	19	63	13	0	0	13	25	16
2017	IS-05	10	10	50	30	0	0	30	20	10
2014	IS	3	11	33	34	13	6	50	15	94
2014	IS-02	0	20	10	30	20	20	63	25	10
2014	IS-03	2	9	33	37	11	9	52	12	46
2014	IS-04	9	13	35	35	9	0	43	22	23
2011	IS	4	10	42	32	10	3	43	14	136
2011	IS-02	0	0	43	43	14	0	57	0	14
2011	IS-03	3	3	47	28	14	6	44	6	72
2011	IS-04	7	30	22	37	4	0	41	37	27
2011	IS-05	8	17	42	33	0	0	33	25	12
2008	IS	4	8	39	32	16	1	48	12	167
2008	IS-02	5	0	24	52	14	5	70	5	21
2008	IS-03	5	8	41	31	14	1	45	13	100
2008	IS-04	0	11	41	33	15	0	48	11	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	20	39	17	12	0	1	29	32	101
2019	IS-03	12	12	38	22	14	0	2	37	24	50
2019	IS-04	10	25	45	10	10	0	0	20	35	20
2019	IS-05	27	27	27	18	0	0	0	18	55	11
2018	IS	17	24	26	16	12	1	3	29	44	86
2018	IS-03	14	24	18	18	18	2	4	39	41	49
2018	IS-04	39	22	28	6	0	0	6	6	65	18
2017	IS	9	24	37	13	12	0	5	26	35	95
2017	IS-03	5	29	34	11	14	0	7	27	37	56
2017	IS-04	19	19	31	25	0	0	6	27	40	16
2017	IS-05	10	20	60	10	0	0	0	10	30	10
2014	IS	6	26	30	26	6	1	5	34	34	94
2014	IS-02	0	20	10	30	30	0	10	67	22	10
2014	IS-03	4	26	30	24	7	2	7	34	34	46
2014	IS-04	17	17	43	17	0	0	4	18	36	23
2011	IS	14	22	38	14	8	1	4	23	38	136
2011	IS-02	7	29	29	21	14	0	0	36	36	14
2011	IS-03	13	14	46	13	10	1	4	24	28	72
2011	IS-04	19	37	15	19	4	0	7	24	60	27
2011	IS-05	25	25	42	8	0	0	0	8	50	12
2008	IS	9	23	32	20	14	1	1	35	33	167
2008	IS-02	0	5	48	24	19	5	0	45	5	21
2008	IS-03	10	24	30	21	13	0	2	35	35	100
2008	IS-04	15	22	33	15	15	0	0	30	37	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	17	27	27	21	1	2	49	23	100
2019	IS-03	2	12	26	28	30	2	0	59	14	50
2019	IS-04	10	25	15	30	15	0	5	47	37	20
2019	IS-05	0	36	36	18	9	0	0	27	36	11
2018	IS	6	6	41	21	19	4	4	43	13	85
2018	IS-03	4	8	41	18	22	4	2	43	13	49
2018	IS-04	18	0	41	18	12	0	12	33	20	17
2017	IS	5	10	29	29	18	1	7	52	17	95
2017	IS-03	5	11	27	30	16	2	9	52	18	56
2017	IS-04	13	13	25	25	19	0	6	47	27	16
2017	IS-05	0	10	30	40	20	0	0	60	10	10
2014	IS	0	6	25	40	23	2	4	67	7	93
2014	IS-02	0	10	0	50	30	0	10	89	11	10
2014	IS-03	0	4	22	46	20	2	4	71	5	45
2014	IS-04	0	13	26	35	17	4	4	57	14	23
2011	IS	10	18	27	21	9	2	13	35	33	136
2011	IS-02	14	14	36	14	21	0	0	36	29	14
2011	IS-03	8	19	25	18	10	4	15	34	34	72
2011	IS-04	7	19	26	33	7	0	7	44	28	27
2011	IS-05	25	8	33	17	0	0	17	20	40	12
2008	IS	5	19	35	19	14	2	4	36	26	167
2008	IS-02	5	33	14	24	19	0	5	45	40	21
2008	IS-03	5	13	38	21	15	3	5	39	20	100
2008	IS-04	4	19	44	19	11	0	4	31	23	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	21	39	20	10	1	1	30	30	101
2019	IS-03	10	18	42	18	12	0	0	30	28	50
2019	IS-04	15	10	40	25	10	0	0	35	25	20
2019	IS-05	0	45	36	18	0	0	0	18	45	11
2018	IS	9	14	40	20	11	5	1	33	25	85
2018	IS-03	12	18	39	12	14	4	0	28	32	49
2018	IS-04	6	12	41	24	6	6	6	33	20	17
2017	IS	9	15	39	26	10	1	1	37	24	95
2017	IS-03	9	14	43	27	4	2	2	31	24	56
2017	IS-04	6	19	31	25	19	0	0	44	25	16
2017	IS-05	10	10	40	30	10	0	0	40	20	10
2014	IS	10	18	37	23	6	1	4	32	29	94
2014	IS-02	10	0	10	50	20	0	10	78	11	10
2014	IS-03	4	26	37	20	4	2	7	26	33	46
2014	IS-04	22	13	43	13	9	0	0	22	35	23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	21	32	23	7	29	38	102
2019	IS-03	12	20	34	26	8	34	32	50
2019	IS-04	25	30	20	25	0	25	55	20
2019	IS-05	18	27	27	18	9	27	45	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	72	21	4	2	0	1	94	2	101
2019	IS-03	72	22	2	2	0	2	96	2	50
2019	IS-04	75	20	0	5	0	0	95	5	20
2019	IS-05	64	27	9	0	0	0	91	0	11
2017	IS	64	28	0	4	1	2	95	5	95
2017	IS-03	57	32	0	5	2	4	93	7	56
2017	IS-04	88	13	0	0	0	0	100	0	16
2017	IS-05	60	30	0	10	0	0	90	10	10
2014	IS	73	22	1	4	0	0	95	4	94
2014	IS-02	80	20	0	0	0	0	100	0	10
2014	IS-03	70	26	0	4	0	0	96	4	46
2014	IS-04	74	13	4	9	0	0	87	9	23
2011	IS	58	24	7	7	3	2	83	10	136
2011	IS-02	71	7	0	14	7	0	79	21	14
2011	IS-03	56	25	8	6	4	1	82	10	72
2011	IS-04	54	29	4	7	0	7	88	8	28
2011	IS-05	64	18	9	9	0	0	82	9	11
2008	IS	65	22	4	7	1	1	87	8	167
2008	IS-02	81	14	5	0	0	0	95	0	21
2008	IS-03	59	25	2	10	2	2	86	12	100
2008	IS-04	70	19	7	4	0	0	89	4	27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	37	13	6	4	3	3	75	11	99
2019	IS-03	23	40	19	4	6	6	2	68	11	48
2019	IS-04	37	42	11	5	0	0	5	83	6	19
2019	IS-05	64	27	0	0	0	0	9	100	0	11
2018	IS	27	34	19	10	5	2	3	64	16	86
2018	IS-03	20	29	24	12	6	4	4	53	20	49
2018	IS-04	28	33	22	6	6	0	6	65	12	18
2017	IS	24	38	15	10	4	4	5	69	15	95
2017	IS-03	18	37	18	13	5	4	5	61	20	56
2017	IS-04	25	38	6	6	6	6	13	77	15	16
2017	IS-05	30	40	20	10	0	0	0	70	10	10
2014	IS	41	37	10	2	3	2	4	83	6	94
2014	IS-02	70	20	10	0	0	0	0	90	0	10
2014	IS-03	31	39	13	4	4	4	4	77	10	46
2014	IS-04	48	35	9	0	4	0	4	86	5	23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	36	5	6	2	0	87	8	101
2019	IS-03	50	36	6	6	2	0	86	8	50
2019	IS-04	65	25	10	0	0	0	90	0	20
2018	IS	51	34	2	8	5	0	85	13	85
2018	IS-03	41	37	4	12	6	0	78	18	49
2018	IS-04	61	28	0	6	6	0	89	11	18
2017	IS	43	41	5	7	3	0	84	11	95
2017	IS-03	32	45	9	9	5	0	77	14	56
2017	IS-04	63	25	0	13	0	0	88	13	16
2017	IS-05	50	50	0	0	0	0	100	0	10
2014	IS	60	29	6	2	2	1	89	4	94
2014	IS-02	60	30	10	0	0	0	90	0	10
2014	IS-03	55	30	7	2	4	2	87	7	46
2014	IS-04	74	17	4	4	0	0	91	4	23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	27	4	9	2	85	11	102
2019	IS-03	54	30	2	12	2	84	14	50
2019	IS-04	70	10	10	10	0	80	10	20
2019	IS-05	82	18	0	0	0	100	0	11
2018	IS	52	32	6	8	1	85	10	84
2018	IS-03	43	37	6	12	2	80	14	49
2018	IS-04	63	19	13	6	0	81	6	16
2017	IS	56	33	4	4	2	89	6	94
2017	IS-03	50	36	4	7	4	86	11	56
2017	IS-04	60	27	13	0	0	87	0	15
2017	IS-05	50	50	0	0	0	100	0	10
2014	IS	67	25	4	3	1	91	4	94
2014	IS-02	80	20	0	0	0	100	0	10
2014	IS-03	61	26	4	7	2	87	9	46
2014	IS-04	61	30	9	0	0	91	0	23

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	33	11	4	2	83	6	102
2019	IS-03	44	38	10	6	2	82	8	50
2019	IS-04	60	30	10	0	0	90	0	20
2019	IS-05	45	36	18	0	0	82	0	11
2018	IS	43	37	10	7	2	80	9	86
2018	IS-03	45	29	16	8	2	73	10	49
2018	IS-04	33	56	6	6	0	89	6	18

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	25	17	5	2	1	3	75	7	101
2019	IS-03	40	32	20	6	0	0	2	73	6	50
2019	IS-04	60	5	25	0	0	5	5	72	0	20
2019	IS-05	55	36	9	0	0	0	0	91	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	35	10	7	2	0	1	81	9	102
2019	IS-03	52	28	6	12	2	0	0	80	14	50
2019	IS-04	30	40	20	5	0	0	5	74	5	20
2019	IS-05	27	55	18	0	0	0	0	82	0	11
2018	IS	48	33	9	8	2	0	0	80	10	86
2018	IS-03	41	41	10	8	0	0	0	82	8	49
2018	IS-04	44	33	6	6	11	0	0	78	17	18
2017	IS	46	30	16	4	1	1	2	78	5	95
2017	IS-03	39	37	16	2	2	2	2	80	4	56
2017	IS-04	63	6	19	13	0	0	0	69	13	16
2017	IS-05	30	40	30	0	0	0	0	70	0	10
2014	IS	49	33	14	2	2	0	0	82	4	94
2014	IS-02	70	10	10	10	0	0	0	80	10	10
2014	IS-03	52	31	13	2	2	0	0	83	4	46
2014	IS-04	48	35	17	0	0	0	0	83	0	23
2011	IS	42	31	12	6	5	2	1	76	11	137
2011	IS-02	43	21	7	7	21	0	0	64	29	14
2011	IS-03	43	32	11	4	6	3	1	78	10	72
2011	IS-04	36	32	14	14	0	4	0	70	15	28
2011	IS-05	58	17	25	0	0	0	0	75	0	12
2008	IS	36	36	15	7	5	1	1	72	13	166
2008	IS-02	38	43	10	10	0	0	0	81	10	21
2008	IS-03	32	36	15	8	6	1	1	70	14	99
2008	IS-04	44	30	15	4	7	0	0	74	11	27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	26	8	9	1	0	0	82	10	101
2019	IS-03	52	30	4	14	0	0	0	82	14	50
2019	IS-04	60	15	15	10	0	0	0	75	10	20
2019	IS-05	45	36	18	0	0	0	0	82	0	11
2018	IS	59	25	6	8	2	0	0	84	11	85
2018	IS-03	55	27	8	10	0	0	0	82	10	49
2018	IS-04	61	28	0	0	11	0	0	89	11	18
2017	IS	51	32	8	4	1	1	2	86	6	94
2017	IS-03	51	35	4	5	2	0	4	89	8	55
2017	IS-04	63	25	6	6	0	0	0	88	6	16
2017	IS-05	20	50	30	0	0	0	0	70	0	10
2014	IS	53	31	11	3	0	1	1	86	3	94
2014	IS-02	50	30	0	10	0	10	0	89	11	10
2014	IS-03	48	32	13	4	0	0	2	82	4	46
2014	IS-04	70	22	9	0	0	0	0	91	0	23
2011	IS	47	30	10	5	4	4	0	80	9	137
2011	IS-02	50	21	14	0	14	0	0	71	14	14
2011	IS-03	47	29	8	6	4	6	0	81	10	72
2011	IS-04	46	32	7	11	0	4	0	81	11	28
2011	IS-05	67	8	25	0	0	0	0	75	0	12
2008	IS	46	28	14	5	5	2	0	75	10	166
2008	IS-02	48	29	14	5	5	0	0	76	10	21
2008	IS-03	45	26	16	4	5	3	0	74	9	99
2008	IS-04	48	37	4	7	4	0	0	85	11	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	33	7	9	1	0	0	83	10	102
2019	IS-03	52	30	6	12	0	0	0	82	12	50
2019	IS-04	40	50	5	5	0	0	0	90	5	20
2019	IS-05	45	45	0	9	0	0	0	91	9	11
2018	IS	45	35	7	9	3	0	0	80	13	86
2018	IS-03	45	35	8	12	0	0	0	80	12	49
2018	IS-04	44	33	6	6	11	0	0	78	17	18
2017	IS	48	33	6	7	3	1	1	83	11	95
2017	IS-03	43	34	9	7	5	0	2	78	13	56
2017	IS-04	63	25	0	13	0	0	0	88	13	16
2017	IS-05	10	70	10	10	0	0	0	80	10	10
2014	IS	50	36	10	3	1	0	0	86	4	94
2014	IS-02	50	40	10	0	0	0	0	90	0	10
2014	IS-03	50	37	9	4	0	0	0	87	4	46
2014	IS-04	65	22	13	0	0	0	0	87	0	23
2011	IS	42	34	10	9	4	1	0	76	13	137
2011	IS-02	43	14	14	14	14	0	0	57	29	14
2011	IS-03	38	39	11	6	6	1	0	77	11	72
2011	IS-04	46	29	7	14	0	4	0	78	15	28
2011	IS-05	67	0	17	17	0	0	0	67	17	12
2008	IS	39	33	12	8	7	1	0	72	16	166
2008	IS-02	33	43	14	0	10	0	0	76	10	21
2008	IS-03	36	31	13	11	7	1	0	68	18	99
2008	IS-04	56	26	4	11	4	0	0	81	15	27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	86	6	3	2	2	0	1	93	4	101
2019	IS-03	84	8	2	2	2	0	2	94	4	50
2019	IS-04	90	0	0	5	5	0	0	90	10	20
2019	IS-05	91	0	9	0	0	0	0	91	0	11
2017	IS	78	18	0	1	0	1	2	99	1	94
2017	IS-03	69	24	0	2	0	2	4	98	2	55
2017	IS-04	100	0	0	0	0	0	0	100	0	16
2017	IS-05	80	20	0	0	0	0	0	100	0	10
2014	IS	85	12	1	2	0	0	0	97	2	94
2014	IS-02	100	0	0	0	0	0	0	100	0	10
2014	IS-03	80	20	0	0	0	0	0	100	0	46
2014	IS-04	87	0	4	9	0	0	0	87	9	23
2011	IS	75	10	5	4	3	1	2	88	7	137
2011	IS-02	71	7	0	7	14	0	0	79	21	14
2011	IS-03	76	8	6	3	3	1	3	88	6	72
2011	IS-04	68	14	7	7	0	0	4	85	7	28
2011	IS-05	83	17	0	0	0	0	0	100	0	12
2008	IS	80	14	1	3	1	0	1	95	4	166
2008	IS-02	95	5	0	0	0	0	0	100	0	21
2008	IS-03	73	20	0	4	1	0	2	95	5	99
2008	IS-04	89	4	4	4	0	0	0	93	4	27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	16	6	8	1	0	2	85	9	102
2019	IS-03	72	12	8	4	0	0	4	88	4	50
2019	IS-04	75	10	0	10	5	0	0	85	15	20
2019	IS-05	55	18	18	9	0	0	0	73	9	11
2017	IS	44	23	9	10	3	4	7	75	15	95
2017	IS-03	48	16	11	11	5	4	5	71	18	56
2017	IS-04	38	31	0	6	0	13	13	92	8	16
2017	IS-05	10	50	20	10	0	0	10	67	11	10
2014	IS	60	24	5	1	2	2	5	91	3	94
2014	IS-02	70	10	0	0	0	20	0	100	0	10
2014	IS-03	55	32	0	2	2	0	9	95	5	46
2014	IS-04	74	13	4	0	4	0	4	91	5	23
2011	IS	52	26	8	3	5	4	3	83	9	137
2011	IS-02	43	21	14	0	7	0	14	75	8	14
2011	IS-03	57	22	8	1	6	4	1	84	7	72
2011	IS-04	46	29	4	11	4	4	4	81	15	28
2011	IS-05	50	25	8	0	8	8	0	82	9	12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	71	24	4	1	1	0	0	94	2	102
2019	IS-03	68	24	8	0	0	0	0	92	0	50
2019	IS-04	80	15	0	5	0	0	0	95	5	20
2019	IS-05	64	36	0	0	0	0	0	100	0	11
2018	IS	62	24	6	1	7	0	0	86	8	86
2018	IS-03	55	31	4	2	8	0	0	86	10	49
2018	IS-04	72	17	0	0	11	0	0	89	11	18
2017	IS	60	26	7	3	0	2	1	89	3	95
2017	IS-03	55	27	9	4	0	4	2	87	4	56
2017	IS-04	81	13	6	0	0	0	0	94	0	16
2017	IS-05	30	60	10	0	0	0	0	90	0	10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	33	8	3	1	0	88	4	101
2019	IS-03	56	32	8	4	0	0	88	4	50
2019	IS-04	50	35	10	5	0	0	85	5	20
2019	IS-05	55	36	9	0	0	0	91	0	11
2018	IS	51	38	2	5	3	0	90	8	86
2018	IS-03	45	45	2	6	2	0	90	8	49
2018	IS-04	61	22	0	6	11	0	83	17	18
2017	IS	58	18	14	7	2	1	77	9	95
2017	IS-03	52	18	18	7	4	2	71	11	56
2017	IS-04	75	6	6	13	0	0	81	13	16
2017	IS-05	30	50	20	0	0	0	80	0	10
2014	IS	61	29	4	4	2	0	89	6	94
2014	IS-02	50	40	10	0	0	0	90	0	10
2014	IS-03	59	28	4	7	2	0	87	9	46
2014	IS-04	70	22	4	0	4	0	91	4	23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	42	27	15	0	0	0	58	15	26

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	33	12	6	5	9	75	12	102
2019	IS-03	42	30	12	4	4	8	78	9	50
2019	IS-04	15	45	0	15	5	20	75	25	20
2019	IS-05	18	36	36	9	0	0	55	9	11
2018	IS	20	36	14	11	7	12	64	20	85
2018	IS-03	23	38	10	10	8	10	67	21	48
2018	IS-04	6	39	17	11	11	17	53	27	18
2017	IS	29	35	14	3	6	13	74	11	95
2017	IS-03	27	34	13	2	11	14	71	15	56
2017	IS-04	31	38	13	6	0	13	79	7	16
2017	IS-05	40	40	20	0	0	0	80	0	10
2014	IS	32	41	13	3	2	9	80	6	94
2014	IS-02	30	50	10	0	0	10	89	0	10
2014	IS-03	28	37	20	2	4	9	71	7	46
2014	IS-04	30	43	9	9	0	9	81	10	23
2011	IS	21	30	24	6	7	13	58	14	136
2011	IS-02	29	14	29	7	7	14	50	17	14
2011	IS-03	17	34	23	4	7	15	60	13	71
2011	IS-04	18	25	29	11	4	14	50	17	28
2011	IS-05	33	17	17	8	17	8	55	27	12

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	36	14	10	7	2	68	18	98
2019	IS-03	33	35	17	7	9	0	67	15	46
2019	IS-04	25	50	0	15	5	5	79	21	20
2019	IS-05	27	18	36	9	9	0	45	18	11
2018	IS	21	42	14	9	9	5	66	20	86
2018	IS-03	27	35	14	12	8	4	64	21	49
2018	IS-04	6	61	17	6	11	0	67	17	18
2017	IS	31	33	20	9	5	2	65	14	94
2017	IS-03	29	29	24	7	7	4	60	15	55
2017	IS-04	25	38	19	13	6	0	63	19	16
2017	IS-05	40	30	20	10	0	0	70	10	10
2014	IS	28	45	18	4	4	1	73	8	94
2014	IS-02	30	50	20	0	0	0	80	0	10
2014	IS-03	26	42	22	4	7	0	68	10	46
2014	IS-04	22	48	13	9	4	4	73	14	23
2011	IS	17	34	25	11	11	2	52	23	136
2011	IS-02	29	21	21	14	14	0	50	29	14
2011	IS-03	18	32	27	7	11	4	53	19	71
2011	IS-04	11	39	25	18	7	0	50	25	28
2011	IS-05	17	42	8	17	17	0	58	33	12
2008	IS	22	33	25	11	5	4	57	18	167
2008	IS-02	24	24	33	10	10	0	48	19	21
2008	IS-03	17	35	27	12	5	4	54	18	100
2008	IS-04	33	37	11	7	4	7	76	12	27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	37	20	12	7	5	59	20	101
2019	IS-03	28	28	20	12	8	4	58	21	50
2019	IS-04	5	55	10	10	10	10	67	22	20
2019	IS-05	18	18	45	18	0	0	36	18	11
2018	IS	14	33	17	21	6	9	51	29	86
2018	IS-03	18	33	16	20	6	6	54	28	49
2018	IS-04	6	22	28	17	11	17	33	33	18
2017	IS	22	35	17	12	9	5	60	22	95
2017	IS-03	21	34	16	14	11	4	57	26	56
2017	IS-04	19	31	25	6	6	13	57	14	16
2017	IS-05	40	30	10	20	0	0	70	20	10
2014	IS	22	39	21	8	3	5	65	12	94
2014	IS-02	30	30	20	0	0	20	75	0	10
2014	IS-03	20	39	22	10	4	4	62	15	46
2014	IS-04	13	39	30	9	4	4	55	14	23
2011	IS	7	35	22	19	8	9	46	30	137
2011	IS-02	7	43	14	14	14	7	54	31	14
2011	IS-03	8	31	24	15	10	13	44	29	72
2011	IS-04	0	36	25	21	7	11	40	32	28
2011	IS-05	8	50	8	33	0	0	58	33	12
2008	IS	14	32	22	19	6	8	49	27	167
2008	IS-02	19	43	10	19	10	0	62	29	21
2008	IS-03	8	31	25	19	5	12	44	27	100
2008	IS-04	22	33	15	26	4	0	56	30	27

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	40	13	15	14	1	58	29	102
2019	IS-03	22	36	12	14	14	2	59	29	50
2019	IS-04	10	45	10	20	15	0	55	35	20
2019	IS-05	18	27	27	18	9	0	45	27	11
2018	IS	17	31	16	17	14	3	51	33	86
2018	IS-03	20	24	16	18	18	2	46	38	49
2018	IS-04	11	33	11	28	11	6	47	41	18
2017	IS	22	37	15	14	11	1	60	25	95
2017	IS-03	21	37	16	9	14	2	60	24	56
2017	IS-04	25	31	6	25	13	0	56	38	16
2017	IS-05	10	40	30	20	0	0	50	20	10
2014	IS	18	44	14	18	4	2	63	23	94
2014	IS-02	10	50	30	10	0	0	60	10	10
2014	IS-03	22	42	13	15	4	4	66	20	46
2014	IS-04	13	48	9	26	4	0	61	30	23
2011	IS	10	40	17	20	10	2	51	31	137
2011	IS-02	14	29	36	14	7	0	43	21	14
2011	IS-03	13	38	14	22	13	1	51	35	72
2011	IS-04	0	57	7	18	11	7	62	31	28
2011	IS-05	8	33	33	25	0	0	42	25	12
2008	IS	16	43	17	17	5	2	60	23	167
2008	IS-02	19	48	19	10	5	0	67	14	21
2008	IS-03	13	41	17	21	7	1	55	28	100
2008	IS-04	22	52	11	4	4	7	80	8	27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	16	12	5	1	6	2	81	6	102
2019	IS-03	66	12	6	4	0	8	4	89	5	50
2019	IS-04	40	20	20	10	5	5	0	63	16	20
2019	IS-05	45	18	27	9	0	0	0	64	9	11

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	48	9	3	2	1	86	5	102
2019	IS-03	44	40	8	6	0	2	86	6	50
2019	IS-04	35	55	0	0	10	0	90	10	20
2019	IS-05	27	55	18	0	0	0	82	0	11
2018	IS	26	52	11	8	1	1	80	10	84
2018	IS-03	31	41	14	10	2	2	73	13	49
2018	IS-04	18	65	6	12	0	0	82	12	17
2017	IS	35	43	15	4	2	1	79	6	95
2017	IS-03	25	54	11	5	4	2	80	9	56
2017	IS-04	44	38	19	0	0	0	81	0	16
2017	IS-05	40	20	40	0	0	0	60	0	10
2014	IS	38	42	14	5	1	0	80	6	94
2014	IS-02	30	50	10	10	0	0	80	10	10
2014	IS-03	44	37	11	8	0	0	81	8	46
2014	IS-04	39	43	17	0	0	0	83	0	23
2011	IS	20	44	16	16	3	1	64	19	137
2011	IS-02	14	43	21	21	0	0	57	21	14
2011	IS-03	25	35	15	17	6	3	61	23	72
2011	IS-04	4	68	11	18	0	0	71	18	28
2011	IS-05	25	33	25	17	0	0	58	17	12

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	42	19	16	6	60	22	102
2019	IS-03	22	50	10	12	6	72	18	50
2019	IS-04	15	35	25	15	10	50	25	20
2019	IS-05	9	18	36	36	0	27	36	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	30	16	14	4	3	0	65	18	101
2019	IS-03	38	28	16	10	4	4	0	69	15	50
2019	IS-04	26	37	21	16	0	0	0	63	16	19
2019	IS-05	27	36	9	27	0	0	0	64	27	11
2018	IS	35	39	8	14	2	1	0	74	17	83
2018	IS-03	37	39	4	15	2	2	0	78	18	46
2018	IS-04	17	44	17	17	6	0	0	61	22	18
2017	IS	36	39	10	8	1	6	0	80	10	95
2017	IS-03	37	34	13	9	2	5	0	75	11	56
2017	IS-04	25	50	6	6	0	13	0	86	7	16
2017	IS-05	40	50	0	10	0	0	0	90	10	10
2014	IS	34	49	6	4	3	2	1	86	8	94
2014	IS-02	30	30	0	0	10	20	10	86	14	10
2014	IS-03	31	56	7	2	4	0	0	87	7	46
2014	IS-04	39	48	9	4	0	0	0	87	4	23
2011	IS	29	47	11	7	3	1	1	78	10	137
2011	IS-02	29	50	14	0	7	0	0	79	7	14
2011	IS-03	31	46	10	7	4	1	1	79	11	72
2011	IS-04	32	50	7	7	0	4	0	85	7	28
2011	IS-05	25	33	25	17	0	0	0	58	17	12
2008	IS	31	37	17	8	1	4	1	73	10	166
2008	IS-02	29	29	24	10	0	10	0	63	11	21
2008	IS-03	30	38	16	11	1	3	1	71	13	100
2008	IS-04	41	44	11	0	0	4	0	88	0	27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	37	18	6	1	0	75	7	102
2019	IS-03	40	38	16	6	0	0	78	6	50
2019	IS-04	35	35	25	5	0	0	70	5	20
2019	IS-05	27	55	9	9	0	0	82	9	11
2018	IS	35	40	16	6	1	1	76	7	85
2018	IS-03	37	37	16	6	2	2	75	8	49
2018	IS-04	24	47	18	12	0	0	71	12	17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	31	16	9	14	11	1	57	26	102
2019	IS-03	18	34	14	8	12	14	0	60	23	50
2019	IS-04	15	20	20	15	10	15	5	44	31	20
2019	IS-05	18	27	9	18	18	9	0	50	40	11
2018	IS	15	30	17	9	16	10	1	51	29	86
2018	IS-03	16	29	14	6	24	10	0	50	34	49
2018	IS-04	6	33	28	17	6	6	6	44	25	18
2017	IS	16	26	17	10	14	14	3	51	29	95
2017	IS-03	16	29	21	11	13	9	2	50	26	56
2017	IS-04	13	19	13	6	19	31	0	45	36	16
2017	IS-05	30	10	10	20	10	10	10	50	38	10
2014	IS	9	33	19	7	11	18	3	53	23	94
2014	IS-02	0	30	20	10	0	30	10	50	17	10
2014	IS-03	13	31	22	8	7	17	2	54	18	46
2014	IS-04	4	30	17	4	17	22	4	47	29	23
2011	IS	9	13	26	13	21	15	4	26	41	136
2011	IS-02	21	0	0	21	21	36	0	33	67	14
2011	IS-03	6	15	30	11	18	15	4	26	37	71
2011	IS-04	11	14	32	7	21	11	4	29	33	28
2011	IS-05	8	8	25	0	42	8	8	20	50	12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	32	19	16	8	5	0	55	25	101
2019	IS-03	22	29	18	16	6	8	0	56	24	49
2019	IS-04	15	45	15	15	10	0	0	60	25	20
2019	IS-05	18	18	27	27	9	0	0	36	36	11
2018	IS	17	41	13	17	9	2	0	60	27	86
2018	IS-03	18	35	14	18	14	0	0	53	33	49
2018	IS-04	11	50	17	17	0	6	0	65	18	18
2017	IS	23	38	16	12	9	2	0	63	21	95
2017	IS-03	20	34	18	11	14	4	0	56	26	56
2017	IS-04	25	56	6	13	0	0	0	81	13	16
2017	IS-05	20	30	30	20	0	0	0	50	20	10
2014	IS	16	44	23	10	5	1	1	61	15	94
2014	IS-02	30	30	10	30	0	0	0	60	30	10
2014	IS-03	11	46	24	7	11	0	2	58	18	46
2014	IS-04	22	48	17	9	0	4	0	73	9	23
2011	IS	20	34	20	12	12	1	1	55	25	137
2011	IS-02	7	43	29	7	14	0	0	50	21	14
2011	IS-03	13	38	17	15	15	1	1	51	31	72
2011	IS-04	32	29	21	11	7	0	0	61	18	28
2011	IS-05	33	17	33	17	0	0	0	50	17	12
2008	IS	25	35	24	10	2	2	1	62	13	166
2008	IS-02	29	29	33	5	0	0	5	60	5	21
2008	IS-03	20	33	26	11	4	4	1	56	16	99
2008	IS-04	30	52	11	7	0	0	0	81	7	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	35	18	21	11	1	0	50	32	102
2019	IS-03	10	34	16	22	16	2	0	45	39	50
2019	IS-04	15	35	30	20	0	0	0	50	20	20
2019	IS-05	18	36	27	9	9	0	0	55	18	11
2018	IS	12	23	22	24	14	3	1	37	40	86
2018	IS-03	14	16	22	24	18	4	0	32	45	49
2018	IS-04	6	33	28	17	6	6	6	44	25	18
2017	IS	16	29	17	17	17	2	1	47	35	94
2017	IS-03	13	23	23	18	18	4	2	38	38	56
2017	IS-04	19	31	13	19	19	0	0	50	38	16
2017	IS-05	20	20	10	20	30	0	0	40	50	10
2014	IS	10	32	18	29	10	0	2	42	39	94
2014	IS-02	20	30	10	30	10	0	0	50	40	10
2014	IS-03	9	24	19	33	13	0	2	34	47	46
2014	IS-04	9	43	22	13	9	0	4	55	23	23
2011	IS	7	25	20	19	27	1	1	33	47	137
2011	IS-02	7	21	21	21	29	0	0	29	50	14
2011	IS-03	3	18	24	19	32	1	3	22	54	72
2011	IS-04	14	36	14	21	14	0	0	50	36	28
2011	IS-05	0	42	8	17	33	0	0	42	50	12
2008	IS	10	34	17	21	15	2	1	45	38	166
2008	IS-02	15	35	25	20	5	0	0	50	25	20
2008	IS-03	7	34	13	23	19	3	1	43	44	100
2008	IS-04	11	30	22	26	7	0	4	42	35	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	25	12	4	3	5	80	7	102
2019	IS-03	46	32	12	6	2	2	80	8	50
2019	IS-04	55	20	10	5	0	10	83	6	20
2019	IS-05	45	27	27	0	0	0	73	0	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	12	4	5	1	1	15	88	7	101
2019	IS-03	63	8	8	8	0	2	10	81	9	49
2019	IS-04	65	15	0	0	5	0	15	94	6	20
2019	IS-05	64	9	0	0	0	0	27	100	0	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	21	22	6	5	1	5	66	11	102
2019	IS-03	34	18	30	6	4	2	6	57	11	50
2019	IS-04	45	15	20	10	5	0	5	63	16	20
2019	IS-05	36	45	9	9	0	0	0	82	9	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	20	22	6	5	1	6	65	12	102
2019	IS-03	32	18	32	4	6	2	6	54	11	50
2019	IS-04	65	0	10	15	0	0	10	72	17	20
2019	IS-05	27	55	18	0	0	0	0	82	0	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	12	12	7	11	3	5	68	19	102
2019	IS-03	36	8	14	14	16	6	6	50	34	50
2019	IS-04	55	20	15	0	5	0	5	79	5	20
2019	IS-05	91	0	9	0	0	0	0	91	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	9	4	3	8	92	3	101
2019	IS-03	67	10	8	6	8	84	7	49
2019	IS-04	85	10	0	0	5	100	0	20
2019	IS-05	91	0	0	0	9	100	0	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	7	6	1	1	2	6	91	2	102
2019	IS-03	70	12	8	0	0	2	8	91	0	50
2019	IS-04	85	5	5	0	0	0	5	95	0	20
2019	IS-05	82	0	9	0	0	9	0	90	0	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	4	7	2	2	8	88	4	102
2019	IS-03	72	6	8	2	2	10	87	4	50
2019	IS-04	80	5	10	0	0	5	89	0	20
2019	IS-05	91	0	9	0	0	0	91	0	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	46	17	10	2	3	0	71	12	102
2019	IS-03	30	40	16	10	0	4	0	73	10	50
2019	IS-04	5	60	25	10	0	0	0	65	10	20
2019	IS-05	9	55	27	9	0	0	0	64	9	11
2018	IS	20	47	16	10	2	5	0	70	13	86
2018	IS-03	20	49	12	12	2	4	0	72	15	49
2018	IS-04	6	50	28	6	6	6	0	59	12	18
2017	IS	21	39	10	17	5	6	1	66	24	94
2017	IS-03	20	39	9	18	7	7	0	63	27	56
2017	IS-04	19	44	6	13	6	13	0	71	21	16
2017	IS-05	30	20	30	20	0	0	0	50	20	10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	44	8	7	3	1	82	10	102
2019	IS-03	50	32	8	6	4	0	82	10	50
2019	IS-04	20	55	15	5	0	5	79	5	20
2019	IS-05	18	55	9	18	0	0	73	18	11
2018	IS	37	38	12	9	1	2	77	11	86
2018	IS-03	39	37	8	12	2	2	77	15	49
2018	IS-04	22	39	28	6	0	6	65	6	18
2017	IS	41	40	8	4	4	2	83	9	95
2017	IS-03	36	41	9	4	7	4	80	11	56
2017	IS-04	31	56	13	0	0	0	88	0	16
2017	IS-05	50	30	10	10	0	0	80	10	10
2014	IS	47	39	6	2	3	2	88	5	94
2014	IS-02	50	20	20	10	0	0	70	10	10
2014	IS-03	50	34	4	2	7	2	87	9	46
2014	IS-04	48	43	4	0	0	4	95	0	23
2011	IS	30	44	15	5	3	4	77	8	137
2011	IS-02	29	36	21	7	0	7	69	8	14
2011	IS-03	33	43	10	6	6	3	79	11	72
2011	IS-04	29	43	18	7	0	4	74	7	28
2011	IS-05	17	42	33	0	0	8	64	0	12

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	37	11	5	1	3	0	83	6	101
2019	IS-03	49	27	12	6	0	6	0	80	7	49
2019	IS-04	25	55	15	5	0	0	0	80	5	20
2019	IS-05	45	36	9	9	0	0	0	82	9	11
2018	IS	41	37	13	2	1	6	0	83	4	86
2018	IS-03	37	39	14	2	2	6	0	80	4	49
2018	IS-04	28	50	17	0	0	6	0	82	0	18
2017	IS	38	43	9	3	1	4	1	86	4	95
2017	IS-03	32	45	9	5	2	5	2	83	8	56
2017	IS-04	44	44	6	0	0	6	0	93	0	16
2017	IS-05	50	40	10	0	0	0	0	90	0	10
2014	IS	55	27	10	2	2	3	0	86	4	94
2014	IS-02	50	20	20	10	0	0	0	70	10	10
2014	IS-03	61	21	9	2	4	2	0	84	7	46
2014	IS-04	57	26	9	0	0	9	0	90	0	23

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	36	6	2	2	0	90	4	101
2019	IS-03	56	32	10	2	0	0	88	2	50
2019	IS-04	45	45	5	5	0	0	90	5	20
2019	IS-05	55	45	0	0	0	0	100	0	11
2018	IS	54	36	6	4	0	0	91	4	85
2018	IS-03	49	41	6	4	0	0	90	4	49
2018	IS-04	44	39	11	6	0	0	83	6	18
2017	IS	51	40	5	3	1	0	91	4	94
2017	IS-03	45	50	4	2	0	0	95	2	56
2017	IS-04	50	25	13	6	6	0	75	13	16
2014	IS	63	25	5	4	2	0	88	6	94
2014	IS-02	70	20	10	0	0	0	90	0	10
2014	IS-03	61	24	4	7	4	0	85	11	46
2014	IS-04	70	17	9	4	0	0	87	4	23
2011	IS	37	42	11	7	2	1	80	9	137
2011	IS-02	36	43	7	7	0	7	85	8	14
2011	IS-03	40	39	10	7	4	0	79	11	72
2011	IS-04	32	50	11	4	0	4	85	4	28
2011	IS-05	33	42	17	8	0	0	75	8	12
2008	IS	40	40	14	4	2	0	80	6	167
2008	IS-02	48	33	14	5	0	0	81	5	21
2008	IS-03	36	43	15	4	2	0	79	6	100
2008	IS-04	56	37	7	0	0	0	93	0	27

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	34	12	5	3	80	8	102
2019	IS-03	48	28	18	4	2	76	6	50
2019	IS-04	40	45	5	5	5	85	10	20
2019	IS-05	55	36	9	0	0	91	0	11
2018	IS	37	40	14	7	1	77	8	84
2018	IS-03	33	38	17	13	0	71	13	48
2018	IS-04	50	33	11	0	6	83	6	18
2017	IS	44	36	12	4	3	80	7	95
2017	IS-03	36	45	9	7	4	80	11	56
2017	IS-04	44	38	13	0	6	81	6	16
2017	IS-05	40	30	30	0	0	70	0	10
2014	IS	45	40	12	2	1	85	3	94
2014	IS-02	40	40	20	0	0	80	0	10
2014	IS-03	44	39	13	2	2	83	4	46
2014	IS-04	52	39	4	4	0	91	4	23
2011	IS	36	37	15	9	2	74	11	137
2011	IS-02	36	29	21	14	0	64	14	14
2011	IS-03	35	39	14	8	4	74	13	72
2011	IS-04	36	43	11	11	0	79	11	28
2011	IS-05	42	42	8	8	0	83	8	12

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	36	10	8	2	0	80	10	102
2019	IS-03	42	34	14	8	2	0	76	10	50
2019	IS-04	45	40	0	15	0	0	85	15	20
2019	IS-05	45	45	9	0	0	0	91	0	11
2018	IS	37	40	13	8	1	0	77	10	84
2018	IS-03	31	45	12	12	0	0	76	12	49
2018	IS-04	47	35	6	6	6	0	82	12	17
2017	IS	40	39	15	6	0	0	79	6	95
2017	IS-03	30	48	13	9	0	0	79	9	56
2017	IS-04	56	25	19	0	0	0	81	0	16
2017	IS-05	30	40	20	10	0	0	70	10	10
2014	IS	45	39	11	3	1	0	84	4	94
2014	IS-02	40	40	20	0	0	0	80	0	10
2014	IS-03	44	39	10	4	2	0	83	7	46
2014	IS-04	57	30	9	4	0	0	87	4	23
2011	IS	35	38	17	7	3	0	73	10	136
2011	IS-02	29	43	21	7	0	0	71	7	14
2011	IS-03	34	37	14	10	6	0	70	15	71
2011	IS-04	32	50	11	7	0	0	82	7	28
2011	IS-05	50	25	25	0	0	0	75	0	12
2008	IS	34	41	14	9	1	1	76	10	164
2008	IS-02	57	19	10	10	5	0	76	14	21
2008	IS-03	28	43	19	7	1	2	73	8	97
2008	IS-04	44	52	0	4	0	0	96	4	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	23	20	9	7	2	0	64	16	102
2019	IS-03	36	20	22	10	12	0	0	56	22	50
2019	IS-04	40	15	25	15	5	0	0	55	20	20
2019	IS-05	55	36	9	0	0	0	0	91	0	11
2018	IS	31	35	12	13	6	3	0	69	19	86
2018	IS-03	29	31	10	16	8	6	0	63	26	49
2018	IS-04	44	28	22	0	6	0	0	72	6	18
2017	IS	38	28	17	10	6	2	0	67	16	95
2017	IS-03	27	34	18	14	5	2	0	62	20	56
2017	IS-04	50	13	6	6	19	6	0	67	27	16
2017	IS-05	30	40	30	0	0	0	0	70	0	10
2014	IS	36	33	19	6	3	1	1	71	10	94
2014	IS-02	30	50	20	0	0	0	0	80	0	10
2014	IS-03	41	26	20	4	7	2	0	69	11	46
2014	IS-04	35	39	17	4	0	0	4	77	5	23
2011	IS	33	29	16	9	7	4	1	66	17	137
2011	IS-02	29	29	29	7	7	0	0	57	14	14
2011	IS-03	33	24	18	11	7	4	3	61	19	72
2011	IS-04	36	36	7	7	7	7	0	77	15	28
2011	IS-05	33	42	8	8	0	8	0	82	9	12
2008	IS	28	26	22	12	7	4	1	57	20	165
2008	IS-02	33	19	24	14	5	5	0	55	20	21
2008	IS-03	24	33	20	11	7	3	1	60	19	98
2008	IS-04	44	22	19	11	0	4	0	69	12	27

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	24	41	35	102
2019	IS-03	30	32	38	50
2019	IS-04	20	55	25	20
2019	IS-05	0	64	36	11
2018	IS	29	38	33	86
2018	IS-03	37	33	31	49
2018	IS-04	22	56	22	18
2017	IS	15	44	40	95
2017	IS-03	16	39	45	56
2017	IS-04	13	63	25	16
2017	IS-05	10	40	50	10
2014	IS	20	39	41	94
2014	IS-02	40	50	10	10
2014	IS-03	17	45	37	46
2014	IS-04	13	30	57	23
2011	IS	23	39	38	137
2011	IS-02	50	14	36	14
2011	IS-03	15	44	40	72
2011	IS-04	18	43	39	28
2011	IS-05	42	25	33	12

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	8	25	42	4	8	13	24
2019	IS-03	7	27	40	7	13	7	15
2018	IS	8	28	48	8	0	8	25
2018	IS-03	11	22	56	6	0	6	18
2017	IS	7	35	35	12	7	5	15
2014	IS	5	32	32	11	9999	21	19
2011	IS	19	25	38	9	9999	9	32
2011	IS-03	27	9	27	18	9999	18	11

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	54	7	7	3	1	83	10	102
2019	IS-03	26	58	6	6	4	0	84	10	50
2019	IS-04	40	45	0	10	0	5	89	11	20
2019	IS-05	27	45	18	0	9	0	73	9	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	25	7	1	1	4	1	91	2	101
2019	IS-03	57	29	6	2	0	4	2	91	2	49
2019	IS-04	65	20	5	0	0	10	0	94	0	20
2019	IS-05	45	36	18	0	0	0	0	82	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	7	93	102
2019	IS-02	0	100	10
2018	IS	7	93	86

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	101
2019	IS-03	12	88	50

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	18	18	6	4	25	9	59	15	102
2019	IS-03	22	18	16	4	6	26	8	61	15	50
2019	IS-04	20	10	20	15	0	30	5	46	23	20
2019	IS-05	27	27	18	9	0	0	18	67	11	11
2018	IS	16	21	22	5	2	29	4	56	11	85
2018	IS-03	18	16	22	6	4	29	4	52	15	49
2018	IS-04	6	24	35	0	0	35	0	45	0	17
2017	IS	23	20	15	9	1	27	5	63	15	95
2017	IS-03	25	16	20	5	2	29	4	61	11	56
2017	IS-04	19	13	13	19	0	31	6	50	30	16
2017	IS-05	10	40	10	20	0	20	0	63	25	10
2014	IS	18	16	17	7	2	32	7	56	16	94
2014	IS-02	30	10	20	10	0	30	0	57	14	10
2014	IS-03	15	17	17	4	2	37	6	58	12	46
2014	IS-04	13	13	13	13	4	35	9	46	31	23

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	29	17	3	3	8	1	75	6	102
2019	IS-03	44	26	16	2	4	8	0	76	7	50
2019	IS-04	25	25	25	5	0	15	5	63	6	20
2019	IS-05	45	27	27	0	0	0	0	73	0	11
2018	IS	31	40	12	7	2	8	0	77	10	85
2018	IS-03	35	31	10	10	4	10	0	73	16	49
2018	IS-04	18	53	18	0	0	12	0	80	0	17
2017	IS	34	39	11	3	2	10	0	81	6	94
2017	IS-03	34	41	11	2	4	9	0	82	6	56
2017	IS-04	27	27	13	13	0	20	0	67	17	15
2017	IS-05	30	50	20	0	0	0	0	80	0	10
2014	IS	33	37	18	2	0	7	2	78	2	94
2014	IS-02	30	30	30	0	0	10	0	67	0	10
2014	IS-03	37	35	20	0	0	7	2	79	0	46
2014	IS-04	26	43	9	4	0	13	4	84	5	23
2011	IS	39	40	13	1	4	3	0	81	5	135
2011	IS-02	36	43	7	0	0	14	0	92	0	14
2011	IS-03	43	33	15	1	6	1	0	77	7	72
2011	IS-04	41	41	7	4	4	4	0	85	8	27
2011	IS-05	27	64	9	0	0	0	0	91	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	101
2019	IS-02	0	100	10
2019	IS-04	0	100	20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	102
2019	IS-02	0	100	10
2019	IS-03	10	90	50

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	13	18	2	2	29	14	62	7	101
2019	IS-03	27	14	16	0	2	27	14	69	3	49
2019	IS-04	15	10	20	0	0	45	10	56	0	20
2019	IS-05	18	9	27	9	0	0	36	43	14	11
2018	IS	20	19	20	2	1	34	5	62	6	86
2018	IS-03	22	16	16	4	2	35	4	63	10	49
2018	IS-04	6	22	33	0	0	33	6	45	0	18
2017	IS	18	26	20	2	0	30	3	67	3	95
2017	IS-03	18	29	16	4	0	34	0	70	5	56
2017	IS-04	13	25	25	0	0	31	6	60	0	16
2017	IS-05	20	20	40	0	0	20	0	50	0	10
2014	IS	15	23	19	1	0	39	2	65	2	94
2014	IS-02	20	30	20	0	0	30	0	71	0	10
2014	IS-03	17	22	13	0	0	46	2	75	0	46
2014	IS-04	4	22	26	0	0	43	4	50	0	23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	29	14	3	1	13	1	80	5	102
2019	IS-03	44	30	10	2	0	14	0	86	2	50
2019	IS-04	25	30	15	0	0	25	5	79	0	20
2019	IS-05	36	27	36	0	0	0	0	64	0	11
2018	IS	31	35	14	3	2	12	2	77	7	86
2018	IS-03	37	27	12	4	4	14	2	76	10	49
2018	IS-04	17	44	22	0	0	11	6	73	0	18
2017	IS	32	45	9	0	1	14	0	89	1	95
2017	IS-03	30	43	5	0	2	20	0	91	2	56
2017	IS-04	31	50	13	0	0	6	0	87	0	16
2017	IS-05	30	50	20	0	0	0	0	80	0	10
2014	IS	30	38	20	0	0	10	2	77	0	94
2014	IS-02	30	20	30	0	0	20	0	63	0	10
2014	IS-03	35	35	20	0	0	9	2	78	0	46
2014	IS-04	26	43	17	0	0	9	4	80	0	23
2011	IS	43	35	14	2	1	5	0	81	4	136
2011	IS-02	43	29	21	0	0	7	0	77	0	14
2011	IS-03	48	30	11	1	3	7	0	83	5	71
2011	IS-04	39	36	14	7	0	4	0	78	7	28
2011	IS-05	42	42	17	0	0	0	0	83	0	12

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	29	15	2	8	1	1	75	10	102
2019	IS-03	44	32	10	4	10	0	0	76	14	50
2019	IS-04	50	30	15	0	5	0	0	80	5	20
2019	IS-05	45	27	9	0	9	9	0	80	10	11
2018	IS	45	31	8	8	5	0	2	79	13	86
2018	IS-03	41	35	8	8	6	0	2	77	15	49
2018	IS-04	50	28	0	11	6	0	6	82	18	18
2017	IS	34	31	17	8	8	0	2	66	16	94
2017	IS-03	31	33	22	5	7	0	2	65	13	55
2017	IS-04	38	31	13	6	6	0	6	73	13	16
2017	IS-05	50	20	10	10	10	0	0	70	20	10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	34	27	13	11	1	0	49	24	101
2019	IS-03	16	39	22	12	10	0	0	55	22	49
2019	IS-04	5	30	45	5	15	0	0	35	20	20
2019	IS-05	18	27	18	9	18	9	0	50	30	11
2018	IS	14	28	34	15	9	0	0	42	24	86
2018	IS-03	16	33	31	12	8	0	0	49	20	49
2018	IS-04	6	0	61	17	17	0	0	6	33	18
2017	IS	8	35	31	19	5	0	1	44	24	95
2017	IS-03	14	36	32	14	2	0	2	51	16	56
2017	IS-04	0	38	25	31	6	0	0	38	38	16
2017	IS-05	0	30	30	30	10	0	0	30	40	10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	34	25	12	9	1	54	21	101
2019	IS-03	27	35	20	8	8	2	63	17	49
2019	IS-04	15	30	25	10	20	0	45	30	20
2019	IS-05	18	36	27	18	0	0	55	18	11
2018	IS	14	40	27	13	7	0	53	20	86
2018	IS-03	20	39	27	10	4	0	59	14	49
2018	IS-04	0	22	44	17	17	0	22	33	18
2017	IS	16	33	29	18	2	1	50	20	94
2017	IS-03	22	38	24	13	2	2	61	15	55
2017	IS-04	6	25	44	19	6	0	31	25	16
2017	IS-05	0	40	50	10	0	0	40	10	10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	22	22	13	14	2	0	50	28	100
2019	IS-03	31	24	14	12	16	2	0	56	29	49
2019	IS-04	20	20	25	10	20	5	0	42	32	20
2019	IS-05	27	9	27	27	9	0	0	36	36	11
2018	IS	16	27	30	14	10	2	0	44	25	86
2018	IS-03	24	20	27	20	8	0	0	45	29	49
2018	IS-04	6	17	44	6	22	6	0	24	29	18
2017	IS	13	27	29	24	7	0	1	40	31	95
2017	IS-03	11	27	32	21	7	0	2	38	29	56
2017	IS-04	6	31	31	19	13	0	0	38	31	16
2017	IS-05	10	40	0	50	0	0	0	50	50	10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	24	13	5	4	5	77	10	99
2019	IS-03	58	25	6	4	4	2	85	9	48
2019	IS-04	55	10	25	0	5	5	68	5	20
2018	IS	50	27	8	6	2	7	83	9	86
2018	IS-03	55	29	4	2	2	8	91	4	49
2018	IS-04	39	28	11	17	6	0	67	22	18
2017	IS	40	27	13	8	1	11	75	10	95
2017	IS-03	48	21	7	7	2	14	81	10	56
2017	IS-04	25	44	25	0	0	6	73	0	16
2017	IS-05	30	20	30	10	0	10	56	11	10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	33	20	12	6	1	0	62	18	101
2019	IS-03	35	35	10	14	6	0	0	69	20	49
2019	IS-04	25	25	30	15	5	0	0	50	20	20
2019	IS-05	18	36	27	9	0	9	0	60	10	11
2018	IS	32	26	26	9	7	0	0	58	16	85
2018	IS-03	40	23	21	6	10	0	0	63	17	48
2018	IS-04	17	33	28	17	6	0	0	50	22	18
2017	IS	22	41	26	5	3	0	2	65	8	95
2017	IS-03	27	37	25	5	2	0	4	67	7	56
2017	IS-04	31	31	25	6	6	0	0	63	13	16
2017	IS-05	10	60	30	0	0	0	0	70	0	10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	38	22	9	4	0	0	65	13	101
2019	IS-03	24	37	20	14	4	0	0	61	18	49
2019	IS-04	40	25	25	5	5	0	0	65	10	20
2019	IS-05	9	64	27	0	0	0	0	73	0	11
2018	IS	26	37	22	9	6	0	0	63	15	86
2018	IS-03	22	35	24	14	4	0	0	57	18	49
2018	IS-04	22	50	11	6	11	0	0	72	17	18
2017	IS	26	38	19	12	3	1	1	65	15	94
2017	IS-03	25	38	15	13	5	2	2	66	19	55
2017	IS-04	44	19	19	19	0	0	0	63	19	16
2017	IS-05	10	40	40	10	0	0	0	50	10	10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	31	26	13	4	57	17	102
2019	IS-03	28	32	26	10	4	60	14	50
2019	IS-04	30	35	10	20	5	65	25	20
2019	IS-05	9	36	27	18	9	45	27	11
2018	IS	24	31	32	6	8	54	14	85
2018	IS-03	21	33	33	4	8	54	13	48
2018	IS-04	22	33	22	11	11	56	22	18
2017	IS	20	42	22	12	3	62	16	95
2017	IS-03	20	45	20	13	4	64	16	56
2017	IS-04	25	44	13	19	0	69	19	16
2017	IS-05	0	70	30	0	0	70	0	10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	28	19	11	4	0	0	67	15	102
2019	IS-03	38	26	18	10	8	0	0	64	18	50
2019	IS-04	45	20	15	20	0	0	0	65	20	20
2019	IS-05	18	55	27	0	0	0	0	73	0	11
2018	IS	34	34	19	8	3	1	1	69	12	86
2018	IS-03	29	29	22	14	4	0	2	58	19	49
2018	IS-04	44	39	17	0	0	0	0	83	0	18
2017	IS	35	38	15	3	7	0	1	74	11	95
2017	IS-03	32	34	20	4	9	0	2	67	13	56
2017	IS-04	50	25	13	6	6	0	0	75	13	16
2017	IS-05	10	90	0	0	0	0	0	100	0	10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	32	12	8	4	76	12	102
2019	IS-03	44	26	16	10	4	70	14	50
2019	IS-04	50	25	15	10	0	75	10	20
2019	IS-05	27	73	0	0	0	100	0	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	30	20	6	5	2	0	69	11	101
2019	IS-03	37	33	12	8	6	4	0	72	15	49
2019	IS-04	50	20	15	5	10	0	0	70	15	20
2019	IS-05	18	36	45	0	0	0	0	55	0	11
2018	IS	28	42	16	9	1	0	2	72	11	85
2018	IS-03	17	48	15	15	2	0	4	67	17	48
2018	IS-04	39	50	11	0	0	0	0	89	0	18
2017	IS	36	35	14	11	4	0	1	71	15	95
2017	IS-03	34	36	14	13	2	0	2	71	15	56
2017	IS-04	44	31	19	0	6	0	0	75	6	16
2017	IS-05	30	50	0	0	20	0	0	80	20	10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	25	14	4	8	0	75	12	102
2019	IS-03	46	30	10	6	8	0	76	14	50
2019	IS-04	50	10	25	5	10	0	60	15	20
2019	IS-05	64	18	9	0	9	0	82	9	11
2018	IS	46	22	19	7	5	1	69	12	85
2018	IS-03	39	22	24	6	6	2	63	13	49
2018	IS-04	50	22	6	17	6	0	72	22	18
2017	IS	45	29	16	3	6	1	74	10	95
2017	IS-03	37	38	14	2	7	2	76	9	56
2017	IS-04	50	13	19	13	6	0	63	19	16
2017	IS-05	60	30	0	0	10	0	90	10	10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	12	4	2	1	1	5	93	3	102
2019	IS-03	68	18	4	2	0	0	8	93	2	50
2019	IS-04	85	0	5	5	0	0	5	89	5	20
2019	IS-05	73	18	9	0	0	0	0	91	0	11
2018	IS	74	12	5	2	1	0	6	91	4	86
2018	IS-03	69	12	6	4	2	0	6	87	7	49
2018	IS-04	78	11	0	0	0	0	11	100	0	18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	84	9	2	3	1	1	94	4	102
2019	IS-03	76	16	2	4	0	2	94	4	50
2019	IS-04	90	5	0	5	0	0	95	5	20
2019	IS-05	100	0	0	0	0	0	100	0	11
2018	IS	74	13	6	2	0	5	91	2	86
2018	IS-03	69	12	8	4	0	6	87	4	49
2018	IS-04	72	17	6	0	0	6	94	0	18
2017	IS	81	13	1	1	1	3	97	2	95
2017	IS-03	77	14	0	2	2	5	96	4	56
2017	IS-04	81	19	0	0	0	0	100	0	16
2017	IS-05	90	10	0	0	0	0	100	0	10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	25	7	3	2	2	88	5	102
2019	IS-03	56	30	10	2	2	0	86	4	50
2019	IS-04	70	15	5	5	0	5	89	5	20
2019	IS-05	64	18	9	0	0	9	90	0	11
2018	IS	58	29	10	2	1	0	87	4	84
2018	IS-03	47	36	11	4	2	0	83	6	47
2018	IS-04	61	28	11	0	0	0	89	0	18
2017	IS	63	25	6	2	2	1	89	4	94
2017	IS-03	51	31	11	2	4	2	83	6	55
2017	IS-04	81	19	0	0	0	0	100	0	16
2017	IS-05	80	20	0	0	0	0	100	0	10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	70	19	6	2	2	0	2	90	4	102
2019	IS-03	72	18	4	4	2	0	0	90	6	50
2019	IS-04	65	20	10	0	0	0	5	89	0	20
2019	IS-05	82	9	0	0	0	0	9	100	0	11
2018	IS	60	17	14	2	6	1	0	77	8	84
2018	IS-03	53	21	15	4	4	2	0	76	9	47
2018	IS-04	67	0	22	0	11	0	0	67	11	18
2017	IS	66	18	10	4	1	0	1	85	5	95
2017	IS-03	59	23	9	5	2	0	2	84	7	56
2017	IS-04	75	13	13	0	0	0	0	88	0	16
2017	IS-05	70	20	10	0	0	0	0	90	0	10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	10	7	1	1	21	89	3	101
2019	IS-03	67	2	4	0	0	27	94	0	49
2019	IS-04	45	20	15	0	5	15	76	6	20
2019	IS-05	55	27	9	9	0	0	82	9	11
2018	IS	47	11	7	2	1	31	84	5	83
2018	IS-03	46	7	7	0	0	41	89	0	46
2018	IS-04	50	11	6	6	6	22	79	14	18
2017	IS	57	10	5	3	0	24	89	4	95
2017	IS-03	59	4	2	2	0	34	95	3	56
2017	IS-04	69	13	6	6	0	6	87	7	16
2017	IS-05	40	40	10	0	0	10	89	0	10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	13	4	0	8	96	0	101
2019	IS-03	71	16	6	0	6	93	0	49
2019	IS-04	85	5	0	0	10	100	0	20
2019	IS-05	82	9	0	0	9	100	0	11
2018	IS	71	13	8	0	7	91	0	84
2018	IS-03	60	19	11	0	11	88	0	47
2018	IS-04	83	0	11	0	6	88	0	18
2017	IS	71	14	8	1	6	90	1	95
2017	IS-03	61	18	11	2	9	86	2	56
2017	IS-04	100	0	0	0	0	100	0	16
2017	IS-05	80	10	0	0	10	100	0	10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	10	3	2	5	0	4	90	7	102
2019	IS-03	70	10	4	4	8	0	4	83	13	50
2019	IS-04	85	5	5	0	0	0	5	95	0	20
2019	IS-05	82	9	0	0	0	0	9	100	0	11
2018	IS	76	11	1	2	5	0	5	91	8	84
2018	IS-03	66	15	2	4	6	0	6	86	11	47
2018	IS-04	94	0	0	0	0	0	6	100	0	18
2017	IS	67	19	4	3	5	1	0	87	9	95
2017	IS-03	61	20	5	5	7	2	0	82	13	56
2017	IS-04	75	25	0	0	0	0	0	100	0	16
2017	IS-05	80	20	0	0	0	0	0	100	0	10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	34	13	7	2	0	1	78	9	102
2019	IS-03	38	36	14	10	2	0	0	74	12	50
2019	IS-04	45	30	15	5	5	0	0	75	10	20
2019	IS-05	73	18	9	0	0	0	0	91	0	11
2018	IS	45	27	19	5	1	0	2	74	6	84
2018	IS-03	43	23	26	4	0	0	4	69	4	47
2018	IS-04	44	33	6	11	6	0	0	78	17	18
2017	IS	56	23	15	4	0	2	0	80	4	95
2017	IS-03	54	18	18	7	0	4	0	74	7	56
2017	IS-04	69	31	0	0	0	0	0	100	0	16
2017	IS-05	40	40	20	0	0	0	0	80	0	10

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	38	37	9	5	49	14	102
2019	IS-03	14	40	32	8	6	54	14	50
2019	IS-04	10	40	30	15	5	50	20	20
2019	IS-05	0	27	55	18	0	27	18	11
2018	IS	9	41	34	15	1	50	16	86
2018	IS-03	12	43	31	12	2	55	14	49
2018	IS-04	0	22	50	28	0	22	28	18
2017	IS	5	35	44	15	1	40	16	95
2017	IS-03	7	37	43	11	2	45	13	56
2017	IS-04	0	38	38	25	0	38	25	16
2017	IS-05	10	10	70	10	0	20	10	10

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	21	42	20	10	0	30	27	99
2019	IS-03	6	21	32	26	15	0	40	28	47
2019	IS-04	10	20	50	10	10	0	20	30	20
2019	IS-05	9	27	55	9	0	0	9	36	11
2018	IS	9	14	40	28	9	0	37	23	86
2018	IS-03	10	10	41	29	10	0	39	20	49
2018	IS-04	17	17	39	28	0	0	28	33	18
2017	IS	3	14	48	25	8	1	34	18	95
2017	IS-03	4	9	48	29	11	0	39	13	56
2017	IS-04	6	19	44	19	13	0	31	25	16
2017	IS-05	0	10	50	30	0	10	33	11	10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	49	15	6	3	0	76	9	102
2019	IS-03	30	46	14	6	4	0	76	10	50
2019	IS-04	30	40	20	5	5	0	70	10	20
2019	IS-05	9	73	9	9	0	0	82	9	11
2018	IS	23	50	12	10	2	2	75	13	86
2018	IS-03	27	49	10	8	4	2	77	13	49
2018	IS-04	28	44	11	11	0	6	76	12	18
2017	IS	18	53	16	9	2	2	72	12	95
2017	IS-03	21	46	18	9	4	2	69	13	56
2017	IS-04	19	56	13	6	0	6	80	7	16
2017	IS-05	10	80	10	0	0	0	90	0	10

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	40	14	10	6	2	70	16	102
2019	IS-03	34	38	16	6	4	2	73	10	50
2019	IS-04	30	35	5	20	10	0	65	30	20
2019	IS-05	9	64	9	18	0	0	73	18	11
2018	IS	21	45	14	12	6	2	68	18	86
2018	IS-03	27	43	6	12	8	4	72	21	49
2018	IS-04	17	28	33	17	6	0	44	22	18
2017	IS	22	45	15	14	2	2	69	16	95
2017	IS-03	20	43	20	11	4	4	65	15	56
2017	IS-04	31	38	6	25	0	0	69	25	16
2017	IS-05	20	60	10	10	0	0	80	10	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	101
2019	IS-03	14	86	50
2019	IS-04	11	89	19
2019	IS-05	27	73	11
2017	IS	11	89	95
2017	IS-03	16	84	56
2017	IS-05	0	100	10
2014	IS	16	84	94
2014	IS-03	13	87	46
2014	IS-04	26	74	23

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	73	27	15
2017	IS	72	28	11
2014	IS	93	7	15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	60	0	0	10	0	0	90	10	10
2014	IS	64	21	0	14	0	0	0	86	14	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	29	11	3	5	5	0	49	51	100
2019	IS-03	45	35	6	2	6	6	0	48	52	49
2019	IS-04	50	20	20	5	5	0	0	50	50	20
2019	IS-05	45	27	9	0	9	9	0	50	50	11
2018	IS	60	19	8	7	1	5	0	63	37	86
2018	IS-03	53	20	12	4	2	8	0	58	42	49
2018	IS-04	61	22	0	17	0	0	0	61	39	18
2017	IS	52	22	12	6	2	4	2	55	45	95
2017	IS-03	50	18	16	5	4	5	2	54	46	56
2017	IS-04	63	19	6	13	0	0	0	63	38	16
2017	IS-05	60	20	10	0	0	10	0	67	33	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	44	56	48
2019	IS-03	50	50	24
2019	IS-04	30	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	72	28	46
2019	IS-03	67	33	24
2019	IS-04	80	20	10
2018	IS	69	31	29
2018	IS-03	61	39	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	34	15	9	15	0	13	56	27	47
2019	IS-03	25	17	13	17	21	0	8	45	41	24
2019	IS-04	10	30	20	0	10	0	30	57	14	10
2018	IS	10	38	14	17	14	0	7	52	33	29
2018	IS-03	0	44	17	22	11	0	6	47	35	18
2017	IS	13	26	5	23	8	3	23	52	41	40
2017	IS-03	8	17	8	33	8	4	21	33	56	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	20	16	9	22	2	20	40	40	45
2019	IS-03	17	17	9	4	26	0	26	47	41	23
2019	IS-04	0	0	20	30	20	10	20	0	71	10
2018	IS	10	17	10	14	24	3	21	36	50	29
2018	IS-03	6	22	11	17	28	0	17	33	53	18
2017	IS	5	13	13	16	20	0	33	27	55	40
2017	IS-03	4	4	8	21	29	0	33	13	75	24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	8	16	8	8	1	9	64	18	100
2019	IS-03	52	6	18	8	6	2	8	64	16	50
2019	IS-04	45	15	15	10	5	0	10	67	17	20
2018	IS	63	9	5	9	7	0	7	78	18	86
2018	IS-03	61	8	6	12	8	0	4	72	21	49
2018	IS-04	67	11	6	6	0	0	11	88	6	18

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment