2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 29 0 5 1 0 0 94 6 199
2017 Student 51 36 5 7 1 0 0 87 8 116
2014 Student 45 40 4 9 1 0 0 86 10 110
2011 Student 36 45 9 9 0 0 0 82 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 14 3 5 1 0 1 92 5 199
2017 Student 78 15 0 4 1 0 1 94 6 116
2014 Student 72 15 6 4 2 0 1 88 6 110
2011 Student 36 45 0 9 0 0 9 90 10 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 74 21 2 3 1 0 0 94 4 199
2017 Student 56 32 7 3 3 0 0 88 5 116
2014 Student 60 27 3 8 2 0 0 87 10 110
2011 Student 45 27 0 27 0 0 0 73 27 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 36 12 4 1 1 0 84 4 196
2018 Student 37 44 7 8 2 2 1 83 10 126
2017 Student 42 37 9 8 1 0 3 82 9 116
2014 Student 31 43 8 12 4 0 2 76 16 110
2011 Student 18 64 9 0 9 0 0 82 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 74 21 3 2 1 1 1 95 2 200
2017 Student 66 26 5 2 0 0 1 93 2 115
2014 Student 55 32 7 3 1 2 0 89 4 110

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 20 6 1 2 0 1 91 3 200
2018 Student 60 22 13 2 0 1 3 85 2 126
2017 Student 66 22 6 3 1 0 3 90 4 116
2014 Student 50 27 10 0 1 4 8 88 1 110
2011 Student 27 55 9 0 0 0 9 90 0 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 40 9 5 3 0 0 84 8 200
2018 Student 38 42 14 5 1 0 0 81 6 125
2017 Student 36 48 7 5 3 0 0 84 9 115
2014 Student 23 45 16 10 6 0 0 67 17 110
2011 Student 18 36 18 18 9 0 0 55 27 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 32 7 4 1 1 0 88 5 200
2018 Student 45 34 13 3 0 0 4 83 3 126
2017 Student 52 35 7 3 3 0 0 87 6 115
2014 Student 46 32 12 7 3 0 0 78 10 110
2011 Student 36 36 9 18 0 0 0 73 18 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 34 9 8 2 0 0 82 9 199
2018 Student 34 41 13 10 2 0 1 76 11 125
2017 Student 36 46 7 8 3 0 0 82 11 115

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 34 11 4 1 0 0 85 4 199
2018 Student 48 44 4 3 1 0 1 92 4 126
2017 Student 49 37 7 4 3 0 0 86 7 115
2014 Student 37 49 8 2 3 0 0 86 5 110
2011 Student 27 27 36 9 0 0 0 55 9 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 35 10 3 2 0 0 87 4 200
2018 Student 44 38 13 3 1 1 0 82 4 126
2017 Student 43 40 9 6 2 1 0 83 8 114

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 34 11 5 1 0 0 83 6 198
2018 Student 50 31 13 4 2 0 0 81 6 123
2017 Student 48 36 10 3 3 1 0 84 5 115
2014 Student 41 36 16 3 3 0 0 78 6 110
2011 Student 18 73 0 9 0 0 0 91 9 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 32 12 6 2 1 0 80 8 200
2018 Student 41 40 10 4 2 1 2 84 7 126
2017 Student 46 29 10 10 4 2 0 76 15 115
2014 Student 20 50 16 8 3 0 3 72 11 110
2011 Student 18 64 9 9 0 0 0 82 9 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 29 11 5 2 1 0 82 7 200
2018 Student 49 33 11 3 3 0 1 82 7 123
2017 Student 52 28 12 6 2 0 0 80 8 115
2014 Student 39 35 12 11 2 0 1 75 13 110

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 38 5 1 2 5 1 91 3 200
2018 Student 45 38 10 2 1 2 2 86 3 124
2017 Student 48 38 8 3 2 1 0 87 5 115
2014 Student 45 34 13 4 1 2 1 82 5 110
2011 Student 36 55 9 0 0 0 0 91 0 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 33 8 3 2 0 0 88 5 200
2018 Student 46 37 12 4 1 0 0 83 5 125
2017 Student 46 40 9 2 3 1 0 87 4 115
2014 Student 39 44 5 5 5 0 1 84 10 110
2011 Student 18 55 9 9 9 0 0 73 18 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 21 3 1 0 0 1 97 1 200
2018 Student 74 19 3 2 0 1 1 94 2 125
2017 Student 73 19 3 1 1 0 3 95 2 116
2014 Student 73 21 5 1 0 0 1 94 1 110
2011 Student 73 18 9 0 0 0 0 91 0 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 9 32 30 26 2 2 57 10 200
2018 Student 1 10 28 29 20 6 6 55 13 125
2017 Student 4 7 27 30 25 2 4 59 12 114
2014 Student 2 15 22 33 21 2 5 58 18 110
2011 Student 9 0 27 27 36 0 0 64 9 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 4 8 29 49 6 3 86 5 198
2018 Student 2 1 13 20 53 6 6 83 3 124
2017 Student 1 5 11 28 47 2 6 82 7 114
2014 Student 2 8 21 24 29 7 8 63 12 110
2011 Student 9 0 27 27 27 0 9 60 10 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 14 19 19 32 7 4 58 20 198
2018 Student 5 12 19 25 26 7 7 59 20 123
2017 Student 9 14 23 19 28 2 5 50 25 115
2014 Student 8 20 21 20 20 4 7 44 32 110
2011 Student 0 27 9 9 36 0 18 56 33 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 2 6 27 59 2 4 91 3 199
2018 Student 1 2 7 23 56 6 5 88 4 123
2017 Student 3 0 10 24 54 3 6 86 3 114
2014 Student 1 2 9 28 47 4 8 87 3 110
2011 Student 0 0 0 36 55 0 9 100 0 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 5 8 19 59 4 5 85 6 199
2018 Student 1 6 10 21 47 6 9 79 8 124
2017 Student 5 3 8 20 52 4 8 82 9 114
2014 Student 1 10 13 24 34 7 11 71 13 110
2011 Student 0 0 30 30 30 0 10 67 0 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 3 9 13 57 11 6 84 5 197
2018 Student 2 6 9 13 47 16 7 78 10 125
2017 Student 1 6 12 19 41 8 13 76 9 114
2014 Student 2 6 12 24 30 14 12 73 10 110
2011 Student 9 0 9 18 45 0 18 78 11 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 7 18 18 43 8 3 69 12 198
2018 Student 2 10 20 23 31 7 7 63 14 123
2017 Student 5 11 16 19 34 6 9 62 19 115
2014 Student 4 12 23 16 27 9 9 52 20 110

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 14 22 31 26 2 2 59 19 199
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 15 7 2 3 1 2 88 5 199
2017 Student 73 17 3 2 1 1 3 94 3 115
2014 Student 76 12 3 0 5 0 4 92 5 110
2011 Student 64 27 9 0 0 0 0 91 0 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 21 9 1 1 12 11 87 2 200
2018 Student 32 26 9 2 0 17 14 84 3 125
2017 Student 44 22 6 3 2 11 13 86 6 115
2014 Student 48 23 5 6 2 10 7 84 10 110

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 22 6 2 1 0 0 92 3 199
2018 Student 65 24 2 4 1 3 0 93 5 124
2017 Student 67 17 5 6 2 2 1 87 8 116
2014 Student 58 25 9 1 2 3 1 87 4 110

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 84 13 3 1 0 0 0 97 1 200
2018 Student 81 14 3 1 1 0 0 95 2 124
2017 Student 78 15 3 2 1 1 0 94 3 115
2014 Student 69 23 4 2 0 1 0 94 2 110

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 68 23 6 2 1 1 1 92 3 199
2018 Student 59 28 6 2 1 4 0 91 3 124
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 22 12 6 3 2 9 78 9 200

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 62 25 6 4 3 1 1 87 7 200
2018 Student 60 25 10 2 2 0 2 86 4 126
2017 Student 57 31 5 5 1 0 1 89 6 114
2014 Student 56 30 7 4 1 0 0 87 6 110
2011 Student 36 45 0 18 0 0 0 82 18 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 17 3 0 2 1 1 95 2 200
2018 Student 73 21 1 2 2 1 1 95 4 126
2017 Student 68 23 3 3 0 1 1 93 3 116
2014 Student 66 23 2 2 0 3 2 95 3 110
2011 Student 36 36 9 9 0 9 0 80 10 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 67 21 7 3 2 1 1 89 4 200
2018 Student 62 25 6 2 2 2 2 90 3 124
2017 Student 64 25 3 3 1 2 2 93 4 115
2014 Student 55 26 8 4 5 0 1 83 9 110
2011 Student 45 45 0 9 0 0 0 91 9 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 86 7 3 1 2 0 2 95 3 199
2017 Student 86 7 0 1 4 0 3 95 5 115
2014 Student 85 8 0 3 2 0 2 94 6 109
2011 Student 82 9 0 9 0 0 0 91 9 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 74 12 4 1 1 1 7 94 2 199
2017 Student 72 16 0 2 0 2 9 98 2 114
2014 Student 71 16 3 2 1 1 6 94 3 110
2011 Student 64 9 0 0 0 0 27 100 0 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 80 14 5 0 1 1 0 95 1 199
2018 Student 76 14 6 2 1 0 1 91 2 126
2017 Student 76 14 6 2 2 0 0 90 3 114

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 17 3 3 2 0 0 93 4 199
2018 Student 71 20 4 2 2 0 1 92 4 126
2017 Student 73 16 8 3 1 0 0 89 3 114
2014 Student 69 24 3 3 1 0 0 92 5 110
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 16 2 1 1 18 2 97 1 200
2018 Student 60 16 4 2 1 15 2 91 4 126
2017 Student 63 19 4 1 0 11 1 94 1 115
2014 Student 47 20 8 2 1 21 2 86 4 110
2011 Student 18 36 27 0 0 0 18 67 0 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 19 4 1 1 13 1 94 2 200
2018 Student 56 25 10 0 1 8 1 89 1 125
2017 Student 63 22 5 2 1 7 1 92 3 115
2014 Student 49 24 10 1 3 13 1 84 5 110
2011 Student 18 55 18 9 0 0 0 73 9 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 20 5 2 1 21 1 90 4 199
2018 Student 48 20 6 2 2 21 2 88 4 125
2017 Student 52 19 8 5 1 14 2 84 7 114
2014 Student 38 23 9 3 4 21 1 79 9 110
2011 Student 9 45 0 27 0 18 0 67 33 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 25 6 3 2 14 1 88 5 198
2018 Student 42 31 5 6 2 13 2 86 8 126
2017 Student 47 26 7 7 2 11 0 82 10 115
2014 Student 35 33 11 4 3 13 1 79 8 110
2011 Student 27 36 18 9 0 9 0 70 10 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 15 2 2 1 12 1 95 2 199
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 38 8 3 1 4 0 88 3 199
2018 Student 50 36 8 3 0 2 2 88 3 125
2017 Student 63 25 4 3 0 3 1 92 4 115
2014 Student 42 33 13 6 1 3 1 79 7 110
2011 Student 9 45 9 27 0 9 0 60 30 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 31 11 6 2 11 0 79 9 197

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 23 11 7 3 7 3 77 11 199
2018 Student 35 25 11 9 5 9 6 71 16 126
2017 Student 41 27 8 5 5 6 9 79 12 116
2014 Student 44 22 11 9 4 7 1 73 15 110
2011 Student 27 9 18 9 18 9 9 44 33 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 23 12 2 1 4 1 85 3 199
2018 Student 50 33 9 4 0 4 1 87 4 126

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 14 10 3 3 16 7 81 7 198
2018 Student 39 25 8 4 1 16 8 83 6 126
2017 Student 35 22 10 3 6 17 7 76 11 116
2014 Student 31 15 12 6 6 22 9 66 17 110
2011 Student 9 9 27 9 9 18 18 29 29 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 25 12 2 1 6 1 85 3 199
2018 Student 49 25 10 4 1 8 3 84 5 124
2017 Student 50 26 7 5 0 9 3 86 6 116
2014 Student 37 20 10 6 1 19 7 76 10 110
2011 Student 0 27 18 27 0 18 9 38 38 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 25 9 2 2 7 12 85 5 198
2018 Student 40 11 9 10 2 11 17 71 16 126
2017 Student 33 26 6 5 2 7 21 82 10 115
2014 Student 28 25 4 8 6 8 21 75 19 110
2011 Student 10 20 10 10 10 30 10 50 33 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 15 4 3 1 1 12 93 3 199

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 62 9 5 2 2 3 19 90 4 199

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 17 8 1 2 3 12 88 3 199

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 11 10 1 2 4 12 86 2 197

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 9 6 1 1 3 12 92 2 198

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 12 4 2 2 2 12 91 5 197

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 81 4 1 0 0 2 12 99 0 199

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 79 3 1 1 0 1 16 98 1 197

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 35 44 10 4 2 5 2 84 5 200
2018 Student 40 34 17 4 0 4 2 78 4 126
2017 Student 44 27 15 6 0 8 2 78 6 116

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 26 3 2 1 2 1 94 3 198
2018 Student 77 18 2 1 0 2 0 97 1 122
2017 Student 75 21 2 1 0 2 0 97 1 116
2014 Student 63 24 7 0 0 5 0 92 1 110
2011 Student 45 55 0 0 0 0 0 100 0 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 22 6 1 1 4 1 92 2 199
2018 Student 62 27 4 2 0 5 1 94 2 123
2017 Student 57 26 8 2 0 7 0 90 2 115
2014 Student 66 20 2 0 0 12 0 97 1 110

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 83 15 2 0 1 1 0 97 1 200
2018 Student 84 12 2 2 0 0 0 96 2 123
2017 Student 76 19 5 0 0 0 0 95 0 115
2014 Student 74 23 2 0 0 1 0 98 0 110
2011 Student 64 27 9 0 0 0 0 91 0 11

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 24 4 3 1 1 0 93 4 199
2018 Student 65 24 8 2 0 0 0 89 2 123
2017 Student 66 22 5 3 0 2 2 91 4 116
2014 Student 56 30 8 2 3 0 0 86 5 110
2011 Student 36 36 18 9 0 0 0 73 9 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 23 6 2 2 0 0 91 4 200
2018 Student 67 23 8 2 1 0 0 89 2 123
2017 Student 63 29 7 0 0 0 1 93 0 115
2014 Student 55 32 8 3 2 0 0 87 5 110
2011 Student 27 55 9 9 0 0 0 82 9 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 17 18 11 4 3 0 67 15 200
2018 Student 46 23 11 10 2 6 2 74 13 123
2017 Student 42 21 13 9 3 9 3 72 14 116
2014 Student 31 20 17 13 8 9 1 57 24 109
2011 Student 18 18 9 18 18 18 0 44 44 11
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 54 14 33 199
2018 Student 56 15 29 126
2017 Student 48 13 38 115
2014 Student 54 19 27 110
2011 Student 27 18 55 11

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 3 5 3 89 1 106
2018 Student 0 1 4 1 91 1 70
2017 Student 0 5 2 0 91 2 56
2014 Student 0 15 17 22 9999 46 60
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 27 10 7 5 6 8 75 14 199

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 14 6 1 1 13 9 91 2 200
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 3 97 200

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 28 5 5 1 0 37 24 85 3 200
2018 Student 25 10 4 2 0 44 14 85 6 126
2017 Student 38 9 6 2 0 34 11 86 3 116
2014 Student 19 4 11 0 1 45 20 66 4 110

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 20 6 1 1 16 2 91 1 199
2018 Student 47 20 5 2 0 25 2 91 2 126
2017 Student 48 24 6 0 0 18 3 92 0 115
2014 Student 30 18 10 1 0 31 9 80 3 110
2011 Student 18 45 27 0 0 9 0 70 0 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 35 5 6 2 0 34 20 84 3 199
2018 Student 30 8 4 1 0 44 14 89 2 125
2017 Student 41 10 3 2 1 33 10 89 5 114
2014 Student 23 9 5 0 0 46 18 87 0 110

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 14 6 2 0 17 2 91 2 198
2018 Student 50 16 4 1 0 27 2 93 1 125
2017 Student 55 17 5 0 0 19 3 93 0 116
2014 Student 37 21 4 0 0 32 7 94 0 110
2011 Student 55 18 9 0 0 18 0 89 0 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 28 11 4 9 1 1 76 13 200
2018 Student 47 26 18 4 3 2 0 74 7 124
2017 Student 39 26 11 11 8 2 3 68 20 115

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 33 12 3 1 1 1 85 3 199
2018 Student 42 33 15 6 1 2 2 78 7 125
2017 Student 49 30 14 3 2 0 3 81 5 116

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 19 6 2 2 1 2 91 3 200
2018 Student 59 23 9 4 1 3 2 86 5 126
2017 Student 67 19 6 2 1 0 6 91 3 115

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 18 9 3 2 1 3 86 5 199
2018 Student 59 15 14 5 2 3 2 79 7 124
2017 Student 55 22 11 3 3 0 5 81 7 116

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 9 3 1 0 1 4 96 1 199
2018 Student 79 12 2 2 1 1 4 96 3 124
2017 Student 74 8 6 1 1 0 10 91 2 115

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 24 14 4 3 1 0 79 7 200
2018 Student 53 26 10 6 2 2 0 81 8 125
2017 Student 44 23 20 8 2 0 4 69 10 113

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 26 9 2 1 1 1 89 3 200
2018 Student 53 30 10 2 1 2 2 87 3 124
2017 Student 52 27 13 3 1 0 4 82 4 113

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 25 12 3 0 1 1 85 3 200
2018 Student 49 30 11 4 1 2 3 83 5 125
2017 Student 51 26 17 3 1 0 3 79 4 113

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 30 14 5 2 1 0 80 7 199
2018 Student 37 27 19 11 3 2 1 66 15 124
2017 Student 45 26 14 12 2 0 1 72 14 113

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 17 6 1 1 1 1 93 2 200

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 24 11 4 1 1 0 84 5 199
2018 Student 43 31 15 6 2 2 1 76 8 124
2017 Student 39 35 15 7 3 0 2 76 9 114

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 80 13 3 2 1 1 1 94 3 200
2018 Student 77 11 6 2 2 0 1 89 4 124
2017 Student 66 15 7 5 2 0 5 85 7 115

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 89 5 1 1 0 1 4 98 1 200
2018 Student 88 7 2 2 0 0 2 97 2 125

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 89 4 2 1 1 2 3 97 1 199
2018 Student 95 2 0 1 2 0 0 98 2 125
2017 Student 90 2 0 1 0 0 7 99 1 115

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 86 6 2 1 1 1 3 96 2 199
2018 Student 85 6 6 2 0 0 2 92 2 126
2017 Student 83 7 1 3 0 1 5 95 4 116

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 87 7 2 0 1 1 3 97 1 200
2018 Student 83 8 2 2 2 1 2 93 4 125
2017 Student 83 8 1 1 1 0 6 97 2 114

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 84 1 1 1 0 1 13 99 1 198
2018 Student 76 2 0 2 0 0 20 98 2 126
2017 Student 81 2 1 0 0 0 17 99 0 114

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 90 4 1 1 0 1 3 98 1 197
2018 Student 88 3 3 2 0 1 2 94 2 125
2017 Student 87 4 1 0 1 0 7 98 1 115

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 15 4 4 6 2 2 87 9 200
2018 Student 70 10 9 6 4 0 2 81 10 126
2017 Student 58 15 9 5 5 0 9 79 11 116

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 19 11 6 2 1 1 81 8 198
2018 Student 51 25 14 6 4 0 1 76 10 126
2017 Student 52 27 10 4 2 0 4 83 6 115

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 36 13 2 1 1 0 85 2 199
2018 Student 38 42 18 2 0 0 0 80 2 126
2017 Student 24 54 16 3 0 0 3 81 3 116

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 3 8 24 37 27 1 1 65 11 198
2018 Student 6 4 32 34 23 0 1 58 10 124
2017 Student 6 7 24 38 23 0 2 62 13 115

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 28 16 6 2 8 1 74 9 198
2018 Student 37 33 16 8 0 7 0 74 9 126
2017 Student 18 31 18 11 4 16 1 60 19 116

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 31 10 4 1 6 1 85 5 200
2018 Student 44 31 14 4 1 6 0 80 5 126
2017 Student 39 33 15 6 1 5 1 76 7 116
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 200
2017 Student 5 95 116
2014 Student 7 93 109
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 20 9 2 4 6 4 62 38 200
2018 Student 60 12 10 6 0 10 3 69 31 126
2017 Student 43 18 15 7 3 9 4 50 50 116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 79 21 68

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 72 28 68
2018 Student 65 35 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 31 21 18 13 9 3 6 56 24 68
2018 Student 32 18 21 15 9 3 3 53 25 34
2017 Student 30 22 8 28 7 0 6 55 37 50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 22 18 15 16 9 6 15 50 31 68
2018 Student 18 12 12 26 9 6 18 38 46 34
2017 Student 18 14 14 22 17 4 12 38 46 50

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 12 2 4 2 3 14 92 6 200
2018 Student 53 11 8 2 1 6 19 86 3 124
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