2019 Public Service Employee Survey Results for Statistics Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	42	4	9	3	84	12	2588
2019	First official language - French	44	43	5	7	1	87	8	1372
2017	First official language - English	37	45	4	10	4	82	14	2675
2017	First official language - French	37	46	5	8	4	83	12	1528
2014	First official language - English	38	45	4	10	3	83	13	2420
2014	First official language - French	37	47	7	7	2	84	9	1496
2011	First official language - English	45	43	3	7	2	88	9	2721
2011	First official language - French	51	38	5	5	1	89	6	1723
2008	First official language - English	50	39	3	6	2	89	8	2897
2008	First official language - French	54	38	3	3	1	92	4	1921

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	19	3	2	1	0	94	3	2581
2019	First official language - French	36	29	12	18	5	0	66	22	1380
2017	First official language - English	75	19	2	3	1	0	94	4	2673
2017	First official language - French	33	30	13	17	6	0	64	23	1531
2014	First official language - English	70	22	3	3	1	0	92	4	2420
2014	First official language - French	32	31	13	18	6	0	63	23	1495
2011	First official language - English	71	20	4	4	1	1	92	5	2721
2011	First official language - French	34	29	12	18	5	1	64	24	1718
2008	First official language - English	75	17	2	3	2	0	93	5	2891
2008	First official language - French	37	28	12	17	6	0	65	23	1921

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	33	6	9	3	82	12	2586
2019	First official language - French	46	40	6	6	2	86	8	1373
2017	First official language - English	43	34	7	10	5	78	15	2675
2017	First official language - French	41	39	9	6	5	80	11	1530
2014	First official language - English	49	32	6	8	4	82	12	2419
2014	First official language - French	41	41	9	5	3	83	8	1494
2011	First official language - English	46	37	7	6	3	84	9	2708
2011	First official language - French	46	40	8	5	2	86	7	1718

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	39	13	11	5	0	71	17	2579
2019	First official language - French	30	44	12	10	4	1	75	13	1376
2018	First official language - English	29	44	10	12	4	1	74	16	2266
2018	First official language - French	30	47	12	8	3	1	77	11	1333
2017	First official language - English	30	40	11	13	6	1	71	19	2673
2017	First official language - French	32	43	12	8	3	1	76	12	1531
2014	First official language - English	31	40	12	12	5	1	71	17	2417
2014	First official language - French	30	44	14	8	3	1	75	11	1493
2011	First official language - English	32	39	13	9	5	2	73	14	2716
2011	First official language - French	33	42	13	7	3	2	77	10	1723
2008	First official language - English	32	39	13	10	4	1	72	14	2894
2008	First official language - French	31	42	15	8	3	2	74	11	1923

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	32	7	5	2	0	87	6	2573
2019	First official language - French	53	36	7	3	1	0	89	4	1375
2017	First official language - English	54	32	7	5	1	0	86	6	2668
2017	First official language - French	51	37	7	4	1	0	89	5	1527
2014	First official language - English	50	35	8	4	2	1	86	6	2418
2014	First official language - French	43	42	10	4	1	0	86	4	1496

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	30	7	6	3	0	0	83	9	2584
2019	First official language - French	51	33	8	5	2	0	1	85	7	1373
2018	First official language - English	50	31	10	6	3	0	0	82	9	2263
2018	First official language - French	47	35	10	5	2	0	1	83	7	1335
2017	First official language - English	50	31	8	7	3	0	0	82	10	2671
2017	First official language - French	45	34	10	6	2	0	2	81	8	1531
2014	First official language - English	47	33	10	5	3	1	1	81	9	2419
2014	First official language - French	41	37	12	4	3	1	3	81	6	1493
2011	First official language - English	49	33	8	5	3	1	1	84	8	2718
2011	First official language - French	45	36	11	4	2	0	2	83	6	1723

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	40	12	7	4	77	11	2589
2019	First official language - French	37	43	12	5	3	80	8	1377
2018	First official language - English	35	45	10	7	3	79	10	2257
2018	First official language - French	36	44	12	5	2	80	8	1331
2017	First official language - English	36	43	10	7	4	80	10	2671
2017	First official language - French	34	48	10	5	2	83	7	1530
2014	First official language - English	29	46	12	9	4	76	12	2424
2014	First official language - French	30	49	13	6	2	79	8	1496
2011	First official language - English	34	43	12	7	4	77	11	2709
2011	First official language - French	36	43	13	5	2	79	7	1726
2008	First official language - English	34	41	12	7	5	76	13	2877
2008	First official language - French	37	42	12	6	2	79	9	1914

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	39	12	10	6	0	0	73	15	2588
2019	First official language - French	33	41	15	8	3	0	0	74	11	1378
2018	First official language - English	32	37	14	10	6	0	1	70	16	2265
2018	First official language - French	31	39	16	8	4	0	0	71	13	1331
2017	First official language - English	32	37	13	11	7	0	0	70	17	2671
2017	First official language - French	32	40	15	9	4	0	0	72	13	1529
2014	First official language - English	28	39	15	11	6	0	0	68	17	2422
2014	First official language - French	26	43	17	9	4	0	0	69	13	1495
2011	First official language - English	26	43	13	10	7	1	0	70	17	2716
2011	First official language - French	27	42	17	10	3	1	0	70	14	1724

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	41	10	9	4	77	13	2580
2019	First official language - French	34	45	12	7	2	79	9	1377
2018	First official language - English	34	42	10	9	3	77	13	2265
2018	First official language - French	31	47	14	5	2	78	8	1336
2017	First official language - English	36	42	10	9	3	78	12	2667
2017	First official language - French	34	46	11	6	2	81	8	1531

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	40	8	4	2	0	86	6	2583
2019	First official language - French	44	41	10	3	2	0	85	5	1374
2018	First official language - English	49	39	6	4	1	0	89	5	2269
2018	First official language - French	45	43	8	3	1	0	88	4	1332
2017	First official language - English	48	39	7	3	2	0	87	6	2668
2017	First official language - French	44	43	8	3	2	0	88	5	1526
2014	First official language - English	46	40	9	4	2	0	86	5	2422
2014	First official language - French	40	47	9	3	1	1	87	3	1494
2011	First official language - English	45	42	8	4	1	1	87	5	2719
2011	First official language - French	40	44	10	3	1	1	86	4	1724
2008	First official language - English	48	38	7	4	2	0	87	6	2892
2008	First official language - French	43	42	9	3	1	1	86	4	1919

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	37	11	9	5	75	14	2585
2019	First official language - French	34	41	15	6	4	75	10	1377
2018	First official language - English	37	38	11	9	5	75	14	2267
2018	First official language - French	30	45	15	8	2	75	10	1330
2017	First official language - English	36	38	11	9	6	74	15	2668
2017	First official language - French	32	44	13	6	4	76	10	1526

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	34	11	4	2	83	6	2573
2019	First official language - French	45	40	11	3	1	85	4	1369
2018	First official language - English	50	36	8	4	2	86	5	2258
2018	First official language - French	45	42	10	2	1	87	3	1325
2017	First official language - English	52	35	9	3	1	87	4	2672
2017	First official language - French	49	41	7	2	1	90	3	1529
2014	First official language - English	58	30	9	2	1	88	3	2419
2014	First official language - French	50	39	8	1	1	89	2	1496
2011	First official language - English	57	32	7	2	1	89	3	2719
2011	First official language - French	53	36	8	2	1	90	2	1722

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	11	9	4	0	0	76	13	2586
2019	First official language - French	35	39	15	7	4	0	0	74	11	1375
2018	First official language - English	37	40	10	8	4	0	0	78	12	2259
2018	First official language - French	33	41	15	7	4	0	1	74	11	1328
2017	First official language - English	38	39	10	8	4	0	0	78	12	2671
2017	First official language - French	34	43	12	7	3	0	0	78	11	1530
2014	First official language - English	30	43	12	10	4	1	0	73	15	2420
2014	First official language - French	25	47	15	9	3	0	1	72	12	1496
2011	First official language - English	33	42	11	8	4	1	0	76	13	2713
2011	First official language - French	31	42	14	7	4	0	1	75	11	1721

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	34	12	7	4	78	11	2584
2019	First official language - French	42	36	14	5	3	79	7	1375
2018	First official language - English	42	36	11	7	3	78	11	2258
2018	First official language - French	40	37	13	5	4	77	9	1324
2017	First official language - English	43	36	11	6	4	79	10	2668
2017	First official language - French	41	38	11	6	3	80	9	1525
2014	First official language - English	37	37	13	8	4	75	12	2421
2014	First official language - French	34	43	14	6	3	77	9	1494

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	40	12	7	3	1	0	77	10	2562
2019	First official language - French	34	45	12	6	2	1	1	80	8	1355
2018	First official language - English	36	38	13	8	4	0	0	75	12	2257
2018	First official language - French	33	43	14	6	3	0	0	77	9	1326
2017	First official language - English	40	37	12	7	4	0	1	77	11	2667
2017	First official language - French	36	43	11	5	2	0	1	81	8	1526
2014	First official language - English	36	39	13	8	3	1	0	75	11	2422
2014	First official language - French	31	44	16	5	2	0	0	76	8	1496
2011	First official language - English	40	39	10	6	2	1	1	82	8	2711
2011	First official language - French	37	44	11	5	1	1	1	82	6	1718

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	38	11	5	3	81	9	2591
2019	First official language - French	41	42	11	5	2	83	6	1378
2018	First official language - English	40	41	10	5	3	82	8	2264
2018	First official language - French	38	45	11	5	2	83	6	1333
2017	First official language - English	43	39	10	6	3	82	9	2668
2017	First official language - French	42	43	9	3	2	85	5	1528
2014	First official language - English	38	41	11	7	3	80	9	2423
2014	First official language - French	36	46	12	4	1	82	5	1494
2011	First official language - English	39	44	9	5	3	83	8	2723
2011	First official language - French	40	44	10	4	1	85	5	1725
2008	First official language - English	41	41	8	6	3	83	9	2889
2008	First official language - French	42	43	10	4	2	85	5	1918

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	31	14	5	3	0	78	8	2589
2019	First official language - French	47	31	12	6	4	1	79	9	1368
2018	First official language - English	46	31	13	6	3	1	78	9	2267
2018	First official language - French	47	30	13	7	3	0	77	10	1331
2017	First official language - English	45	35	11	5	2	1	81	8	2677
2017	First official language - French	45	34	11	6	3	1	80	9	1532
2014	First official language - English	45	34	13	5	3	0	80	7	2424
2014	First official language - French	44	35	13	5	2	0	80	7	1495
2011	First official language - English	40	37	15	5	3	0	77	8	2718
2011	First official language - French	38	37	14	6	4	0	76	10	1724
2008	First official language - English	37	37	17	6	3	1	75	8	2892
2008	First official language - French	38	38	14	6	3	0	76	10	1922

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	19	36	23	11	1	1	35	28	2590
2019	First official language - French	8	25	34	21	11	1	1	32	33	1374
2018	First official language - English	8	19	35	25	11	1	2	37	27	2262
2018	First official language - French	7	23	37	23	8	1	2	32	31	1335
2017	First official language - English	7	17	36	23	13	1	3	38	25	2655
2017	First official language - French	6	20	35	23	12	1	4	36	28	1525
2014	First official language - English	6	19	37	24	11	1	3	36	25	2416
2014	First official language - French	6	25	38	21	7	1	2	29	31	1494
2011	First official language - English	7	20	36	22	11	1	3	34	28	2713
2011	First official language - French	8	24	35	20	9	1	3	31	33	1723
2008	First official language - English	5	17	37	25	12	1	3	39	23	2889
2008	First official language - French	6	23	35	23	9	1	3	34	30	1923

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	5	12	26	30	23	2	2	55	18	2588
2019	First official language - French	5	14	26	29	20	4	2	52	20	1364
2018	First official language - English	3	11	23	33	25	3	2	61	15	2252
2018	First official language - French	4	12	26	33	20	4	2	56	17	1327
2017	First official language - English	5	9	24	30	24	3	5	59	15	2643
2017	First official language - French	3	9	24	31	22	4	6	59	14	1522
2014	First official language - English	5	13	28	28	19	3	4	51	19	2409
2014	First official language - French	3	12	29	31	15	5	5	52	16	1489
2011	First official language - English	6	14	24	28	19	3	5	52	21	2711
2011	First official language - French	5	13	26	28	17	4	6	51	21	1715
2008	First official language - English	4	10	21	32	25	3	5	62	15	2882
2008	First official language - French	3	10	21	32	25	4	5	62	15	1918

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	19	31	23	13	3	2	38	30	2588
2019	First official language - French	10	24	33	17	10	3	3	29	35	1372
2018	First official language - English	9	18	33	22	13	3	3	37	28	2263
2018	First official language - French	10	26	32	17	9	3	3	28	38	1332
2017	First official language - English	8	16	31	22	15	3	5	40	26	2647
2017	First official language - French	9	21	31	18	11	3	6	32	33	1524
2014	First official language - English	11	20	30	20	12	2	5	35	33	2418
2014	First official language - French	13	27	33	14	6	3	4	21	43	1487
2011	First official language - English	11	18	30	20	12	3	5	35	32	2710
2011	First official language - French	12	26	30	15	9	3	5	26	41	1718
2008	First official language - English	8	16	30	24	14	3	5	41	26	2885
2008	First official language - French	7	19	33	22	11	4	5	36	28	1920

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	5	9	30	31	22	1	2	55	15	2575
2019	First official language - French	4	14	34	29	17	1	2	47	18	1370
2018	First official language - English	4	11	29	32	21	1	2	54	16	2255
2018	First official language - French	5	15	34	28	15	1	2	45	20	1330
2017	First official language - English	4	9	30	32	20	1	4	55	14	2647
2017	First official language - French	4	13	34	27	17	1	4	47	18	1513
2014	First official language - English	4	10	30	33	19	1	3	54	15	2406
2014	First official language - French	5	15	36	29	12	1	2	42	21	1490
2011	First official language - English	4	10	30	32	19	1	4	54	14	2710
2011	First official language - French	5	15	35	26	13	2	4	41	21	1716
2008	First official language - English	3	9	30	34	20	1	3	56	13	2890
2008	First official language - French	4	13	36	27	15	1	4	45	18	1921

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	18	26	22	19	2	2	42	31	2586
2019	First official language - French	9	21	27	22	16	1	4	41	31	1373
2018	First official language - English	11	19	26	22	17	2	3	41	32	2258
2018	First official language - French	10	23	27	21	14	1	3	37	35	1331
2017	First official language - English	10	19	28	19	17	2	5	39	31	2651
2017	First official language - French	9	20	29	19	15	2	6	37	32	1521
2014	First official language - English	13	21	29	18	13	2	3	33	36	2411
2014	First official language - French	11	26	31	16	9	1	4	27	40	1493
2011	First official language - English	11	19	29	20	15	2	5	37	32	2710
2011	First official language - French	10	22	29	20	11	2	6	34	35	1716
2008	First official language - English	10	20	28	21	16	1	4	39	32	2883
2008	First official language - French	9	21	28	22	15	1	4	39	32	1917

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	6	14	27	26	22	3	3	51	21	2576
2019	First official language - French	7	17	28	26	16	4	3	45	25	1367
2018	First official language - English	6	13	28	27	21	3	3	50	20	2257
2018	First official language - French	8	17	28	25	14	4	3	43	27	1319
2017	First official language - English	7	14	28	23	19	4	6	46	22	2646
2017	First official language - French	8	15	27	25	16	4	6	45	26	1523
2014	First official language - English	6	13	29	26	18	4	5	48	20	2414
2014	First official language - French	6	18	28	27	12	4	5	43	26	1491
2011	First official language - English	7	14	28	23	17	4	8	45	23	2705
2011	First official language - French	7	19	28	23	11	5	7	39	30	1716
2008	First official language - English	8	17	29	21	15	3	6	40	28	2885
2008	First official language - French	10	22	27	20	12	4	6	35	35	1920

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	18	32	21	15	2	2	38	29	2582
2019	First official language - French	7	20	34	21	12	3	3	35	29	1369
2018	First official language - English	10	18	33	20	14	3	3	36	29	2259
2018	First official language - French	7	20	36	21	10	3	3	33	29	1332
2017	First official language - English	9	17	32	20	14	4	5	37	28	2657
2017	First official language - French	8	17	34	20	12	4	5	36	28	1521
2014	First official language - English	10	19	30	21	13	3	4	36	32	2419
2014	First official language - French	7	20	37	19	8	5	4	29	30	1492

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	17	34	25	14	1	1	40	26	2593
2019	First official language - French	6	16	33	27	15	1	2	43	23	1373

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	16	3	2	1	1	95	2	2580
2019	First official language - French	40	29	10	15	5	1	70	20	1376
2017	First official language - English	78	16	3	1	1	1	95	2	2671
2017	First official language - French	41	31	10	12	5	1	73	17	1531
2014	First official language - English	80	14	3	1	1	1	95	2	2424
2014	First official language - French	42	30	9	12	6	1	73	18	1495
2011	First official language - English	75	18	3	2	1	2	95	2	2710
2011	First official language - French	40	28	10	15	5	1	69	20	1720
2008	First official language - English	76	16	3	2	1	2	94	3	2888
2008	First official language - French	41	26	9	14	8	2	69	22	1921

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	29	12	6	4	6	6	75	11	2589
2019	First official language - French	30	34	14	4	3	7	8	75	9	1374
2018	First official language - English	30	32	15	6	4	7	6	70	12	2266
2018	First official language - French	29	38	13	6	4	7	5	75	11	1335
2017	First official language - English	37	29	10	7	5	5	7	75	13	2672
2017	First official language - French	30	33	13	5	3	7	8	75	10	1528
2014	First official language - English	41	28	11	7	4	5	5	76	12	2422
2014	First official language - French	30	35	14	5	4	5	6	74	10	1496

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	28	8	7	3	1	82	11	2584
2019	First official language - French	54	31	8	4	2	1	86	6	1373
2018	First official language - English	49	30	8	7	5	1	80	12	2259
2018	First official language - French	52	34	6	5	2	1	86	8	1332
2017	First official language - English	53	27	7	8	4	1	81	12	2673
2017	First official language - French	52	33	7	4	3	1	86	7	1530
2014	First official language - English	53	27	7	7	4	1	81	11	2425
2014	First official language - French	50	35	8	3	2	1	87	5	1496

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	28	5	4	2	89	6	2587
2019	First official language - French	60	31	6	3	1	90	4	1378
2018	First official language - English	58	30	5	4	2	89	6	2260
2018	First official language - French	58	33	5	3	1	91	4	1330
2017	First official language - English	56	31	6	5	2	87	7	2671
2017	First official language - French	54	36	5	3	2	90	5	1527
2014	First official language - English	55	32	6	5	2	87	7	2421
2014	First official language - French	51	40	6	2	1	91	4	1495

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	32	9	4	2	1	86	5	2590
2019	First official language - French	47	38	9	3	2	1	86	4	1378
2018	First official language - English	49	35	9	4	2	1	85	6	2264
2018	First official language - French	44	40	10	3	2	1	85	5	1335

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	26	12	4	2	1	4	81	6	2592
2019	First official language - French	48	29	12	3	2	2	4	82	5	1371

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	31	11	6	3	1	1	79	10	2590
2019	First official language - French	46	33	12	5	3	1	1	80	8	1376
2018	First official language - English	46	34	9	6	4	1	1	81	10	2265
2018	First official language - French	43	36	12	6	3	0	1	79	8	1335
2017	First official language - English	48	33	9	7	4	0	0	81	10	2668
2017	First official language - French	43	38	9	5	3	1	1	82	8	1531
2014	First official language - English	48	34	9	6	3	0	0	82	9	2425
2014	First official language - French	40	41	10	6	2	0	0	81	8	1498
2011	First official language - English	41	36	10	7	5	1	1	78	12	2720
2011	First official language - French	40	36	13	6	3	1	1	78	9	1719
2008	First official language - English	37	35	11	9	7	1	1	73	17	2894
2008	First official language - French	35	37	14	8	5	0	1	73	13	1922

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	23	9	4	3	2	1	84	7	2583
2019	First official language - French	54	29	8	4	2	2	1	86	6	1373
2018	First official language - English	57	26	8	4	3	1	1	84	7	2265
2018	First official language - French	49	32	10	4	2	2	1	83	6	1336
2017	First official language - English	57	25	8	5	3	2	1	84	8	2670
2017	First official language - French	51	33	9	2	2	2	1	86	5	1531
2014	First official language - English	57	26	9	4	2	2	1	85	6	2424
2014	First official language - French	47	36	9	3	2	2	1	85	5	1498
2011	First official language - English	51	28	9	6	3	2	1	82	9	2718
2011	First official language - French	45	34	11	5	2	3	1	82	7	1722
2008	First official language - English	49	27	10	6	5	3	1	79	11	2895
2008	First official language - French	43	33	12	5	3	2	1	79	9	1925

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	9	6	3	1	1	82	9	2588
2019	First official language - French	51	32	9	5	3	0	0	83	7	1371
2018	First official language - English	51	30	8	6	3	1	0	82	10	2263
2018	First official language - French	49	33	9	6	2	0	0	83	8	1331
2017	First official language - English	52	30	7	7	3	1	0	82	10	2672
2017	First official language - French	50	33	9	5	3	0	0	83	8	1529
2014	First official language - English	50	32	8	6	3	1	0	83	9	2424
2014	First official language - French	45	38	9	4	3	1	0	84	7	1497
2011	First official language - English	47	32	8	7	4	1	0	80	12	2711
2011	First official language - French	44	36	10	7	3	0	0	80	9	1723
2008	First official language - English	44	31	9	9	6	1	1	76	15	2894
2008	First official language - French	42	36	11	6	4	0	0	78	11	1924

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	87	9	2	1	0	1	97	1	2578
2019	First official language - French	70	17	5	5	3	0	87	7	1370
2017	First official language - English	88	9	1	1	0	1	98	1	2668
2017	First official language - French	69	18	5	5	3	0	88	7	1529
2014	First official language - English	89	9	1	0	0	1	98	1	2422
2014	First official language - French	68	19	4	5	3	0	87	8	1498
2011	First official language - English	86	10	2	1	0	1	97	1	2720
2011	First official language - French	67	18	5	5	3	1	86	9	1721
2008	First official language - English	90	7	1	1	1	1	98	1	2893
2008	First official language - French	70	15	5	6	4	0	85	11	1916

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	18	5	2	2	1	2	91	4	2588
2019	First official language - French	67	21	5	3	2	1	2	90	4	1371
2017	First official language - English	64	20	5	3	2	3	4	90	6	2663
2017	First official language - French	59	24	5	3	2	3	4	89	5	1530
2014	First official language - English	63	19	5	2	2	3	5	89	5	2423
2014	First official language - French	54	27	6	3	2	3	5	89	5	1497
2011	First official language - English	58	24	6	3	3	2	4	87	6	2715
2011	First official language - French	52	26	6	4	3	2	5	85	8	1724

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	67	20	8	2	2	1	88	4	2592
2019	First official language - French	64	23	8	2	2	1	88	4	1376
2018	First official language - English	62	23	8	3	3	1	86	6	2260
2018	First official language - French	56	28	10	3	3	1	85	6	1335
2017	First official language - English	62	22	9	3	2	2	86	6	2668
2017	First official language - French	59	26	8	2	3	1	86	5	1532

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	25	8	5	3	0	84	8	2585
2019	First official language - French	55	29	9	4	3	0	85	7	1370
2018	First official language - English	57	25	9	6	4	1	82	9	2264
2018	First official language - French	51	31	10	4	3	0	82	7	1334
2017	First official language - English	59	24	7	6	3	0	84	9	2662
2017	First official language - French	54	31	8	3	3	0	85	7	1530
2014	First official language - English	58	26	7	5	3	0	85	8	2423
2014	First official language - French	50	34	8	4	3	0	85	7	1496

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	44	12	12	3	3	5	70	16	820
2019	First official language - French	15	48	16	10	4	2	5	68	15	600

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	30	13	6	3	10	0	76	10	2582
2019	First official language - French	34	35	14	5	3	9	0	76	9	1367
2018	First official language - English	39	30	13	6	3	9	0	76	10	2270
2018	First official language - French	31	38	13	6	2	9	0	76	9	1334
2017	First official language - English	40	30	11	6	4	9	0	77	11	2670
2017	First official language - French	34	38	13	5	2	7	0	78	8	1530
2014	First official language - English	36	31	13	6	3	11	1	76	9	2421
2014	First official language - French	27	42	14	4	1	11	1	77	6	1497
2011	First official language - English	30	29	17	7	4	11	1	68	13	2711
2011	First official language - French	26	35	18	5	3	13	1	70	9	1716

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	34	15	9	6	4	0	69	16	2581
2019	First official language - French	30	38	18	7	4	3	0	70	12	1368
2018	First official language - English	33	35	14	9	4	4	0	71	14	2261
2018	First official language - French	28	40	16	8	4	3	0	71	12	1325
2017	First official language - English	37	32	14	9	5	3	0	71	15	2670
2017	First official language - French	31	40	15	7	4	2	0	73	11	1529
2014	First official language - English	31	34	14	11	5	4	0	68	17	2422
2014	First official language - French	24	39	22	8	3	3	0	66	11	1495
2011	First official language - English	26	34	17	11	7	4	1	63	19	2708
2011	First official language - French	24	39	20	9	5	4	0	65	14	1717
2008	First official language - English	31	36	15	9	5	4	1	70	15	2894
2008	First official language - French	26	39	19	6	4	4	0	68	11	1923

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	31	18	13	7	9	0	60	21	2577
2019	First official language - French	21	35	23	10	5	7	0	60	15	1368
2018	First official language - English	24	31	18	13	5	8	0	60	20	2262
2018	First official language - French	20	37	21	10	4	7	0	62	15	1331
2017	First official language - English	26	32	15	12	5	8	0	64	19	2664
2017	First official language - French	22	39	20	9	4	7	0	66	13	1528
2014	First official language - English	23	32	17	12	5	10	0	62	20	2419
2014	First official language - French	18	36	25	9	3	9	0	59	13	1495
2011	First official language - English	17	33	19	13	7	11	0	57	22	2719
2011	First official language - French	15	38	21	10	4	11	0	60	16	1722
2008	First official language - English	17	36	17	13	5	11	1	60	20	2890
2008	First official language - French	15	40	22	8	4	10	1	62	13	1918

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	34	16	15	9	4	58	26	2579
2019	First official language - French	22	38	19	12	7	3	61	19	1367
2018	First official language - English	21	34	16	16	9	5	58	26	2268
2018	First official language - French	19	39	21	12	6	3	60	18	1334
2017	First official language - English	24	34	13	15	8	5	62	25	2669
2017	First official language - French	24	40	18	10	5	3	66	15	1529
2014	First official language - English	21	34	17	15	8	5	58	24	2421
2014	First official language - French	20	42	22	9	4	4	64	14	1494
2011	First official language - English	17	37	16	17	8	5	57	26	2719
2011	First official language - French	18	42	18	12	5	3	63	18	1716
2008	First official language - English	21	38	13	16	7	4	62	24	2894
2008	First official language - French	19	46	18	10	5	3	67	15	1922

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	21	6	1	0	6	1	91	2	2586
2019	First official language - French	55	27	11	3	1	2	0	84	4	1371

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	44	11	6	2	1	81	9	2584
2019	First official language - French	34	44	14	5	3	1	79	8	1372
2018	First official language - English	33	44	13	7	2	2	78	9	2267
2018	First official language - French	29	47	15	7	1	1	76	8	1328
2017	First official language - English	37	42	11	6	2	2	80	8	2669
2017	First official language - French	31	47	14	6	1	1	79	7	1528
2014	First official language - English	35	41	13	7	2	2	78	9	2423
2014	First official language - French	30	47	16	4	2	1	78	6	1497
2011	First official language - English	30	41	15	7	3	3	73	11	2715
2011	First official language - French	26	44	17	6	3	3	73	9	1712

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	36	18	17	7	3	0	57	24	2578
2019	First official language - French	18	36	23	14	6	2	0	56	20	1372

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	34	14	9	4	4	2	72	14	2588
2019	First official language - French	27	42	16	8	3	3	1	71	12	1373
2018	First official language - English	33	38	12	7	3	4	2	76	11	2263
2018	First official language - French	29	42	13	9	3	3	1	74	12	1328
2017	First official language - English	40	34	11	6	4	4	2	78	11	2665
2017	First official language - French	33	42	12	6	3	3	1	78	10	1527
2014	First official language - English	41	36	10	5	3	4	2	81	9	2423
2014	First official language - French	31	43	13	6	2	3	1	77	9	1498
2011	First official language - English	41	34	10	7	2	4	2	80	10	2709
2011	First official language - French	35	40	11	6	3	5	1	79	10	1719
2008	First official language - English	36	33	11	9	5	5	2	74	14	2895
2008	First official language - French	31	38	13	8	4	4	1	73	13	1927

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	37	15	4	2	2	77	7	2584
2019	First official language - French	37	42	13	4	2	2	81	6	1372
2018	First official language - English	39	39	13	4	2	2	80	7	2256
2018	First official language - French	36	43	13	4	1	2	81	5	1321

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	23	18	12	10	12	3	53	25	2587
2019	First official language - French	18	26	20	11	9	14	3	52	24	1376
2018	First official language - English	22	24	18	12	10	11	3	54	26	2267
2018	First official language - French	17	27	21	11	9	13	3	52	24	1330
2017	First official language - English	18	22	17	14	12	13	3	49	31	2667
2017	First official language - French	16	25	19	12	10	14	5	50	27	1529
2014	First official language - English	17	22	18	14	13	13	3	47	32	2420
2014	First official language - French	11	23	21	14	10	16	4	42	31	1499
2011	First official language - English	16	23	19	13	12	13	4	47	31	2713
2011	First official language - French	14	21	19	12	11	17	5	45	30	1717

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	34	17	12	6	3	0	63	19	2583
2019	First official language - French	26	38	20	10	4	2	0	65	15	1371
2018	First official language - English	28	35	14	12	7	2	1	66	20	2266
2018	First official language - French	25	42	19	8	3	2	0	69	12	1330
2017	First official language - English	31	36	12	12	7	3	0	68	19	2666
2017	First official language - French	31	42	14	7	3	2	0	75	10	1525
2014	First official language - English	29	33	14	13	7	3	1	65	20	2423
2014	First official language - French	28	43	17	8	3	2	0	72	11	1497
2011	First official language - English	31	34	14	10	8	3	1	67	18	2719
2011	First official language - French	32	39	15	7	4	2	1	74	11	1717
2008	First official language - English	32	37	12	10	7	1	1	70	17	2890
2008	First official language - French	31	41	16	7	3	2	0	74	10	1923

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	32	14	13	11	2	2	60	25	2587
2019	First official language - French	25	36	15	11	9	2	2	64	21	1378
2018	First official language - English	27	31	12	14	11	3	2	61	26	2271
2018	First official language - French	25	36	16	10	8	2	2	63	20	1331
2017	First official language - English	27	29	12	14	13	2	2	59	28	2664
2017	First official language - French	28	34	15	11	9	2	2	64	20	1529
2014	First official language - English	21	27	13	17	16	3	3	51	35	2424
2014	First official language - French	20	33	17	15	10	2	3	56	26	1498
2011	First official language - English	19	28	14	16	18	2	2	49	36	2716
2011	First official language - French	20	29	18	15	13	2	3	52	30	1719
2008	First official language - English	21	32	12	16	16	1	2	55	33	2886
2008	First official language - French	22	34	15	14	10	2	2	58	26	1920

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	23	10	4	2	1	5	83	7	2593
2019	First official language - French	54	22	10	6	2	1	5	81	8	1372

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	16	12	6	6	2	8	74	13	2592
2019	First official language - French	68	9	4	2	1	1	16	92	4	1370

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	26	15	5	3	1	4	76	9	2591
2019	First official language - French	49	22	14	5	2	2	6	76	8	1362

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	21	14	6	3	4	5	75	10	2579
2019	First official language - French	49	20	13	5	3	4	6	76	9	1368

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	13	9	5	4	3	7	81	10	2583
2019	First official language - French	62	13	6	3	3	4	8	85	7	1370

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	13	6	2	2	2	5	90	4	2589
2019	First official language - French	70	12	7	2	2	2	6	89	4	1368

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	9	4	2	2	4	5	92	4	2588
2019	First official language - French	77	6	5	1	2	4	5	92	3	1363

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	5	2	1	1	2	10	96	2	2580
2019	First official language - French	79	4	2	1	1	2	11	96	2	1367

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	44	16	8	3	4	1	73	11	2586
2019	First official language - French	24	42	18	7	3	5	1	70	10	1374
2018	First official language - English	28	39	17	8	4	4	1	70	12	2270
2018	First official language - French	24	41	22	6	3	3	0	67	10	1330
2017	First official language - English	27	39	16	8	5	4	1	69	13	2669
2017	First official language - French	27	40	18	7	3	5	1	71	10	1526

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	39	9	5	2	2	84	7	2577
2019	First official language - French	42	41	10	3	1	2	85	5	1362
2018	First official language - English	50	35	8	3	2	2	86	5	2267
2018	First official language - French	48	40	8	2	1	2	89	3	1329
2017	First official language - English	50	34	9	4	1	1	85	5	2662
2017	First official language - French	48	39	8	2	1	2	89	3	1530
2014	First official language - English	51	32	10	3	1	2	85	5	2421
2014	First official language - French	42	43	9	2	1	2	88	3	1498
2011	First official language - English	40	39	11	4	2	3	82	7	2719
2011	First official language - French	38	41	11	3	1	4	83	5	1719

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	9	2	1	3	1	87	4	2579
2019	First official language - French	48	38	8	1	1	4	0	89	2	1371
2018	First official language - English	51	32	10	2	1	4	0	86	4	2266
2018	First official language - French	47	40	8	1	1	3	0	90	2	1326
2017	First official language - English	49	31	10	2	2	4	1	84	5	2666
2017	First official language - French	46	39	9	1	1	3	0	88	3	1528
2014	First official language - English	55	29	9	2	1	4	0	88	3	2419
2014	First official language - French	45	42	8	1	0	3	0	90	2	1498

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	31	7	3	2	1	88	5	2588
2019	First official language - French	56	35	6	2	2	0	91	3	1369
2018	First official language - English	58	31	7	2	2	1	89	4	2260
2018	First official language - French	54	35	7	2	1	0	90	3	1328
2017	First official language - English	56	31	8	3	2	0	88	5	2669
2017	First official language - French	53	37	6	1	1	1	91	3	1528
2014	First official language - English	55	32	8	3	2	1	88	4	2420
2014	First official language - French	48	40	8	2	1	0	89	3	1498
2011	First official language - English	46	37	10	4	3	1	83	7	2714
2011	First official language - French	44	41	10	3	2	0	86	5	1714
2008	First official language - English	45	36	10	5	3	1	82	8	2894
2008	First official language - French	41	43	10	3	2	1	84	5	1924

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	33	12	5	3	1	80	8	2586
2019	First official language - French	49	34	10	3	3	1	84	6	1373
2018	First official language - English	49	31	12	5	3	1	80	8	2263
2018	First official language - French	49	34	12	3	2	0	83	5	1326
2017	First official language - English	48	30	12	6	3	1	79	10	2669
2017	First official language - French	49	36	10	3	2	1	86	4	1527
2014	First official language - English	39	35	14	8	3	0	75	11	2425
2014	First official language - French	39	41	14	4	2	1	81	5	1498
2011	First official language - English	41	34	14	7	4	1	76	10	2714
2011	First official language - French	42	37	14	3	2	1	80	5	1721

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	35	11	6	3	0	79	10	2580
2019	First official language - French	46	36	11	4	2	0	82	6	1364
2018	First official language - English	47	33	11	6	3	0	80	9	2251
2018	First official language - French	46	38	10	4	2	0	84	6	1319
2017	First official language - English	47	33	11	6	3	0	80	9	2666
2017	First official language - French	45	40	11	2	2	0	85	4	1531
2014	First official language - English	39	37	13	8	3	0	76	11	2423
2014	First official language - French	37	42	15	4	1	1	80	5	1499
2011	First official language - English	40	36	13	7	4	0	76	11	2713
2011	First official language - French	38	41	14	4	2	0	80	6	1715
2008	First official language - English	43	36	10	7	3	0	80	10	2889
2008	First official language - French	41	42	10	5	2	0	83	7	1922

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	27	16	9	6	3	0	69	15	2593
2019	First official language - French	41	27	18	6	5	3	0	71	11	1372
2018	First official language - English	41	27	14	10	5	2	0	69	16	2262
2018	First official language - French	44	26	16	6	4	3	0	73	11	1329
2017	First official language - English	40	24	16	10	6	5	0	67	16	2666
2017	First official language - French	42	30	14	7	4	4	0	75	11	1530
2014	First official language - English	36	25	17	11	6	4	0	64	19	2425
2014	First official language - French	36	32	18	7	3	4	0	71	11	1498
2011	First official language - English	39	24	14	10	7	5	1	67	18	2716
2011	First official language - French	39	28	16	6	6	5	0	71	12	1716
2008	First official language - English	38	26	15	10	7	4	1	67	18	2890
2008	First official language - French	37	29	16	7	5	5	0	70	13	1920

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	27	37	36	2588
2019	First official language - French	26	42	31	1378
2018	First official language - English	25	40	34	2272
2018	First official language - French	26	46	28	1337
2017	First official language - English	25	41	34	2673
2017	First official language - French	22	47	30	1530
2014	First official language - English	25	39	36	2425
2014	First official language - French	22	49	29	1499
2011	First official language - English	26	41	33	2721
2011	First official language - French	24	50	26	1720

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	10	37	25	5	17	6	690
2019	First official language - French	20	39	25	3	10	3	357
2018	First official language - English	10	42	22	6	15	5	561
2018	First official language - French	16	43	26	3	7	5	340
2017	First official language - English	11	46	24	5	9	6	666
2017	First official language - French	16	46	22	1	6	8	346
2014	First official language - English	11	44	24	10	9999	12	586
2014	First official language - French	20	48	20	6	9999	7	322
2011	First official language - English	14	41	23	7	9999	15	700
2011	First official language - French	20	41	25	2	9999	11	400

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	45	8	6	2	1	1	84	8	2583
2019	First official language - French	30	48	11	6	2	1	2	80	8	1368

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	21	7	2	1	5	2	90	3	2587
2019	First official language - French	56	29	6	1	1	5	2	92	2	1371

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	2590
2019	First official language - French	8	92	1372
2018	First official language - English	9	91	2267
2018	First official language - French	8	92	1332

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	190
2019	First official language - French	40	60	102
2018	First official language - English	48	52	217
2018	First official language - French	40	60	100

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	57	43	190
2019	First official language - French	65	35	102
2018	First official language - English	54	46	217
2018	First official language - French	69	31	100

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	190
2019	First official language - French	8	92	102
2018	First official language - English	8	92	217
2018	First official language - French	7	93	100

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	190
2019	First official language - French	0	100	102

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	190
2019	First official language - French	5	95	102

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	190
2019	First official language - French	6	94	102

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	190
2019	First official language - French	36	64	99
2018	First official language - English	40	60	217
2018	First official language - French	34	66	100

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	190
2019	First official language - French	48	52	99
2018	First official language - English	30	70	217
2018	First official language - French	39	61	100

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	40	60	190
2019	First official language - French	45	55	99
2018	First official language - English	42	58	217
2018	First official language - French	39	61	100

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	41	59	190
2019	First official language - French	41	59	99
2018	First official language - English	32	68	217
2018	First official language - French	47	53	100

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	190
2019	First official language - French	31	69	99
2018	First official language - English	28	72	217
2018	First official language - French	32	68	100

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	190
2019	First official language - French	63	37	99
2018	First official language - English	51	49	217
2018	First official language - French	58	42	100

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	28	72	190
2019	First official language - French	34	66	99
2018	First official language - English	29	71	217
2018	First official language - French	31	69	100

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	190
2019	First official language - French	15	85	99
2018	First official language - English	9	91	217
2018	First official language - French	9	91	100

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	190
2019	First official language - French	40	60	99
2018	First official language - English	41	59	217
2018	First official language - French	48	52	100

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	190
2019	First official language - French	23	77	99
2018	First official language - English	18	82	217
2018	First official language - French	15	85	100

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	190
2019	First official language - French	10	90	99
2018	First official language - English	16	84	217
2018	First official language - French	13	87	100

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	56	44	187
2019	First official language - French	62	38	99
2018	First official language - English	52	48	216
2018	First official language - French	62	38	100

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	28	72	187
2019	First official language - French	32	68	99
2018	First official language - English	28	72	216
2018	First official language - French	30	70	100

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	187
2019	First official language - French	7	93	99
2018	First official language - English	6	94	216
2018	First official language - French	5	95	100

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	187
2019	First official language - French	16	84	99
2018	First official language - English	12	88	216
2018	First official language - French	13	87	100

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	187
2019	First official language - French	11	89	99
2018	First official language - English	5	95	216
2018	First official language - French	8	92	100

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	187
2019	First official language - French	5	95	99
2018	First official language - English	3	97	216
2018	First official language - French	5	95	100

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	187
2019	First official language - French	20	80	99
2018	First official language - English	12	88	216
2018	First official language - French	13	87	100

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	187
2019	First official language - French	7	93	99
2018	First official language - English	9	91	216
2018	First official language - French	14	86	100

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	187
2019	First official language - French	22	78	99
2018	First official language - English	30	70	216
2018	First official language - French	21	79	100

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	175
2019	First official language - French	16	84	94
2018	First official language - English	10	90	210
2018	First official language - French	18	82	95

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	175
2019	First official language - French	23	77	94
2018	First official language - English	26	74	210
2018	First official language - French	17	83	95

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	175
2019	First official language - French	12	88	94
2018	First official language - English	9	91	210
2018	First official language - French	14	86	95

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	175
2019	First official language - French	14	86	94
2018	First official language - English	10	90	210
2018	First official language - French	12	88	95

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	175
2019	First official language - French	15	85	94
2018	First official language - English	10	90	210
2018	First official language - French	8	92	95

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	175
2019	First official language - French	8	92	94
2018	First official language - English	14	86	210
2018	First official language - French	6	94	95

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	175
2019	First official language - French	11	89	94
2018	First official language - English	12	88	210
2018	First official language - French	11	89	95

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	175
2019	First official language - French	10	90	94
2018	First official language - English	12	88	210
2018	First official language - French	11	89	95

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	175
2019	First official language - French	23	77	94
2018	First official language - English	30	70	210
2018	First official language - French	18	82	95

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	175
2019	First official language - French	10	90	94
2018	First official language - English	10	90	210
2018	First official language - French	14	86	95

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	175
2019	First official language - French	46	54	94
2018	First official language - English	42	58	210
2018	First official language - French	49	51	95

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	175
2019	First official language - French	47	53	94
2018	First official language - English	52	48	210
2018	First official language - French	42	58	95

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	175
2019	First official language - French	12	88	94
2018	First official language - English	13	87	210
2018	First official language - French	10	90	95

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	2587
2019	First official language - French	10	90	1369

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	16	15	5	4	28	11	61	15	2589
2019	First official language - French	20	17	16	5	3	31	9	61	12	1370
2018	First official language - English	21	17	16	4	4	30	7	61	13	2265
2018	First official language - French	20	22	14	5	3	30	6	65	12	1324
2017	First official language - English	22	17	16	4	4	29	9	62	13	2664
2017	First official language - French	21	21	14	3	3	31	8	68	9	1530
2014	First official language - English	20	17	15	4	3	31	10	62	12	2420
2014	First official language - French	16	21	14	4	2	34	9	65	10	1498

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	30	12	4	3	9	2	79	7	2592
2019	First official language - French	40	35	12	3	2	7	1	82	5	1375
2018	First official language - English	38	32	14	4	3	9	1	78	7	2263
2018	First official language - French	36	37	13	4	2	7	0	80	6	1330
2017	First official language - English	39	31	12	4	3	9	2	79	8	2663
2017	First official language - French	38	37	11	2	2	10	1	83	4	1526
2014	First official language - English	37	30	13	4	2	13	2	78	6	2420
2014	First official language - French	29	40	15	2	1	12	2	80	3	1496
2011	First official language - English	46	35	9	3	2	5	0	85	5	2714
2011	First official language - French	42	39	9	3	1	6	0	86	4	1717

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	2584
2019	First official language - French	4	96	1372
2018	First official language - English	5	95	2269
2018	First official language - French	3	97	1331

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	119
2019	First official language - French	40	60	48
2018	First official language - English	30	70	117
2018	First official language - French	33	67	45

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	78	22	119
2019	First official language - French	75	25	48
2018	First official language - English	75	25	117
2018	First official language - French	87	13	45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	119
2019	First official language - French	0	100	48

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	117
2019	First official language - French	17	83	47
2018	First official language - English	24	76	118
2018	First official language - French	15	85	45

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	117
2019	First official language - French	23	77	47
2018	First official language - English	22	78	118
2018	First official language - French	15	85	45

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	117
2019	First official language - French	11	89	47

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	117
2019	First official language - French	32	68	47
2018	First official language - English	31	69	118
2018	First official language - French	33	67	45

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	21	79	117
2019	First official language - French	21	79	47
2018	First official language - English	26	74	118
2018	First official language - French	12	88	45

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	117
2019	First official language - French	17	83	47
2018	First official language - English	19	81	118
2018	First official language - French	14	86	45

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	117
2019	First official language - French	15	85	47
2018	First official language - English	20	80	118
2018	First official language - French	20	80	45

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	117
2019	First official language - French	0	100	47

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	117
2019	First official language - French	28	72	47
2018	First official language - English	16	84	118
2018	First official language - French	25	75	45

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	33	67	117
2019	First official language - French	31	69	46
2018	First official language - English	32	68	118
2018	First official language - French	38	62	45

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	117
2019	First official language - French	18	82	46
2018	First official language - English	11	89	118
2018	First official language - French	17	83	45

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	53	47	117
2019	First official language - French	48	52	46
2018	First official language - English	47	53	118
2018	First official language - French	37	63	45

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	2585
2019	First official language - French	5	95	1374

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	14	16	3	2	31	11	64	9	2587
2019	First official language - French	21	18	15	2	2	35	8	67	7	1371
2018	First official language - English	22	17	16	2	2	34	7	65	8	2265
2018	First official language - French	20	22	14	2	2	35	5	70	6	1329
2017	First official language - English	22	16	15	2	2	34	8	66	7	2667
2017	First official language - French	22	20	13	2	1	36	7	73	5	1528
2014	First official language - English	21	16	15	2	1	35	9	67	6	2420
2014	First official language - French	16	22	13	1	1	39	7	72	5	1497

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	27	13	3	2	11	2	80	5	2582
2019	First official language - French	40	35	11	2	1	10	1	84	4	1376
2018	First official language - English	41	29	13	2	2	11	1	80	5	2266
2018	First official language - French	36	38	13	2	1	10	1	82	3	1333
2017	First official language - English	42	28	12	2	2	12	2	81	5	2667
2017	First official language - French	38	37	9	2	1	12	1	86	3	1525
2014	First official language - English	38	29	13	2	1	14	2	81	4	2419
2014	First official language - French	30	40	12	2	1	14	2	83	2	1498
2011	First official language - English	48	32	9	2	1	7	0	87	4	2712
2011	First official language - French	42	39	9	2	1	7	0	88	2	1722

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	30	12	5	4	0	1	78	10	2584
2019	First official language - French	48	28	13	5	5	0	2	78	10	1378
2018	First official language - English	43	29	16	6	5	0	1	73	11	2260
2018	First official language - French	44	28	15	6	5	0	2	74	11	1332
2017	First official language - English	40	28	15	8	6	0	2	70	14	2667
2017	First official language - French	39	25	18	7	7	1	3	67	15	1527

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	31	23	11	8	1	57	19	2584
2019	First official language - French	23	28	26	13	8	1	52	21	1374
2018	First official language - English	20	31	25	14	9	1	52	23	2262
2018	First official language - French	19	28	26	17	8	1	48	26	1331
2017	First official language - English	22	32	24	13	8	1	55	21	2667
2017	First official language - French	21	28	29	13	8	2	49	21	1531

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	30	17	8	6	0	1	68	15	2579
2019	First official language - French	30	30	22	10	6	0	1	61	16	1371
2018	First official language - English	30	32	20	10	5	1	1	64	16	2260
2018	First official language - French	24	30	25	14	5	0	2	55	20	1328
2017	First official language - English	32	32	18	10	5	0	2	66	15	2658
2017	First official language - French	24	30	25	12	6	0	2	55	19	1524

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	27	20	12	9	1	1	57	22	2578
2019	First official language - French	27	27	22	13	9	1	2	55	22	1366
2018	First official language - English	27	26	21	14	8	1	1	54	24	2254
2018	First official language - French	24	25	26	13	8	1	2	51	22	1326
2017	First official language - English	26	27	21	14	9	1	3	55	23	2667
2017	First official language - French	24	26	24	14	7	1	4	53	23	1528

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	20	9	4	3	0	5	84	7	2579
2019	First official language - French	55	19	10	5	3	0	7	81	9	1368
2018	First official language - English	55	22	10	4	3	1	6	82	7	2257
2018	First official language - French	50	21	12	6	4	0	8	77	10	1331
2017	First official language - English	50	24	10	5	3	1	9	81	8	2663
2017	First official language - French	44	23	12	5	3	1	12	77	10	1526

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	30	19	9	6	1	67	14	2583
2019	First official language - French	39	29	18	7	6	1	68	13	1371
2018	First official language - English	34	29	20	9	6	0	64	16	2264
2018	First official language - French	36	27	20	9	7	1	64	16	1333
2017	First official language - English	32	33	19	9	6	1	66	15	2657
2017	First official language - French	33	29	21	9	5	1	64	14	1528

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	36	19	7	4	1	1	70	11	2580
2019	First official language - French	35	35	18	6	3	0	1	72	9	1368
2018	First official language - English	30	35	21	7	5	1	1	67	12	2260
2018	First official language - French	30	37	21	7	3	1	1	68	10	1334
2017	First official language - English	32	33	20	8	5	1	2	66	13	2655
2017	First official language - French	32	35	18	8	4	1	2	69	12	1528

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	33	21	11	7	0	1	61	18	2581
2019	First official language - French	29	31	22	11	5	0	1	61	16	1373
2018	First official language - English	26	33	23	11	6	1	1	60	17	2259
2018	First official language - French	26	33	24	11	4	0	1	60	16	1328
2017	First official language - English	27	34	21	11	6	1	1	62	17	2659
2017	First official language - French	27	37	19	10	5	1	2	65	15	1528

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	33	19	9	6	0	1	65	15	2579
2019	First official language - French	35	32	19	8	5	0	1	68	13	1373
2018	First official language - English	30	33	20	10	5	0	1	64	16	2257
2018	First official language - French	31	33	21	9	5	1	1	65	14	1330
2017	First official language - English	32	33	19	10	5	0	1	65	15	2659
2017	First official language - French	34	33	18	8	4	0	2	68	13	1525

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	27	12	7	6	0	1	75	13	2581
2019	First official language - French	49	27	13	5	4	1	1	77	9	1370

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	32	18	8	4	0	1	70	12	2580
2019	First official language - French	40	30	17	9	3	1	1	70	12	1371
2018	First official language - English	32	34	20	9	4	1	1	67	13	2256
2018	First official language - French	32	34	19	10	4	0	2	67	14	1326
2017	First official language - English	33	34	19	8	4	1	2	69	12	2652
2017	First official language - French	36	33	16	8	4	1	2	70	13	1521

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	23	10	5	3	1	82	8	2578
2019	First official language - French	63	20	7	3	3	3	86	6	1369
2018	First official language - English	54	23	12	6	4	1	78	10	2251
2018	First official language - French	56	22	11	5	3	4	81	8	1328
2017	First official language - English	53	24	12	5	3	2	79	8	2668
2017	First official language - French	58	22	9	4	3	3	82	8	1523

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	77	10	4	1	1	1	7	94	2	2579
2019	First official language - French	77	10	3	1	1	1	7	95	2	1371
2018	First official language - English	76	11	5	1	1	1	6	92	3	2255
2018	First official language - French	72	13	6	1	1	1	6	92	2	1327

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	10	4	2	3	1	3	91	5	2584
2019	First official language - French	76	10	5	3	2	0	4	90	5	1372
2018	First official language - English	77	10	5	2	3	1	3	91	4	2257
2018	First official language - French	75	10	4	2	3	1	4	90	5	1325
2017	First official language - English	76	11	4	2	2	1	3	91	5	2661
2017	First official language - French	75	10	3	3	4	1	5	90	7	1525

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	23	7	3	2	1	88	4	2577
2019	First official language - French	63	21	8	3	2	2	87	5	1368
2018	First official language - English	61	24	9	3	2	1	86	5	2260
2018	First official language - French	61	22	10	4	2	2	84	6	1335
2017	First official language - English	61	25	8	3	1	2	88	4	2662
2017	First official language - French	61	20	9	4	2	3	85	6	1529

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	19	8	3	4	0	1	84	7	2575
2019	First official language - French	68	16	7	3	3	0	3	86	7	1368
2018	First official language - English	60	21	9	4	3	1	1	83	8	2256
2018	First official language - French	63	17	9	5	4	0	1	82	9	1327
2017	First official language - English	62	20	8	4	3	1	2	85	7	2664
2017	First official language - French	65	15	8	4	5	0	4	83	9	1531

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	12	5	2	1	1	19	90	4	2570
2019	First official language - French	60	14	6	3	1	0	16	88	5	1368
2018	First official language - English	56	14	5	2	1	0	22	90	3	2244
2018	First official language - French	56	16	7	3	1	0	17	87	4	1328
2017	First official language - English	55	15	5	2	1	0	21	90	4	2656
2017	First official language - French	57	15	5	2	1	0	20	89	5	1523

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	14	4	1	1	1	5	94	1	2579
2019	First official language - French	77	11	4	1	1	0	6	94	2	1368
2018	First official language - English	70	15	5	1	1	1	7	93	2	2256
2018	First official language - French	73	13	6	1	0	0	6	92	2	1332
2017	First official language - English	71	14	4	1	0	0	9	94	2	2652
2017	First official language - French	71	12	5	1	1	0	9	93	2	1518

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	13	5	2	3	1	2	89	6	2584
2019	First official language - French	77	12	3	2	2	0	4	92	4	1373
2018	First official language - English	72	13	6	2	3	1	2	88	6	2258
2018	First official language - French	77	10	5	2	2	0	4	90	4	1331
2017	First official language - English	67	17	6	3	4	1	3	87	7	2666
2017	First official language - French	73	12	4	3	3	1	5	89	6	1526

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	27	12	4	2	2	82	6	2581
2019	First official language - French	55	25	12	5	2	2	81	7	1368
2018	First official language - English	48	30	13	4	2	2	80	7	2251
2018	First official language - French	50	26	16	4	2	2	78	6	1334
2017	First official language - English	49	30	12	4	2	2	81	7	2665
2017	First official language - French	53	26	11	4	2	3	82	7	1524

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	37	29	9	4	0	58	13	2584
2019	First official language - French	21	32	34	10	3	0	53	13	1375
2018	First official language - English	20	36	30	11	3	0	56	14	2268
2018	First official language - French	19	32	34	12	3	0	51	15	1330
2017	First official language - English	15	35	35	11	4	1	50	15	2671
2017	First official language - French	14	32	37	11	5	1	47	16	1531

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	16	38	26	12	0	0	38	24	2573
2019	First official language - French	6	17	33	29	15	0	0	44	23	1370
2018	First official language - English	8	16	37	27	12	0	0	39	24	2253
2018	First official language - French	6	16	36	27	14	0	0	41	22	1321
2017	First official language - English	6	17	38	26	12	0	0	38	23	2671
2017	First official language - French	5	15	36	27	15	1	1	43	20	1528

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	41	14	5	2	3	78	7	2581
2019	First official language - French	36	43	12	4	2	2	81	7	1370
2018	First official language - English	34	43	13	5	2	3	79	8	2266
2018	First official language - French	33	44	14	4	2	3	79	6	1330
2017	First official language - English	25	42	15	8	4	6	71	13	2671
2017	First official language - French	25	45	16	5	3	5	75	8	1529

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	39	14	9	4	3	72	13	2589
2019	First official language - French	31	41	16	7	3	1	74	10	1376
2018	First official language - English	33	37	15	8	4	2	72	12	2267
2018	First official language - French	30	42	16	8	4	2	73	11	1334
2017	First official language - English	26	40	16	10	6	3	68	16	2670
2017	First official language - French	25	46	16	7	4	2	72	11	1531

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	2591
2019	First official language - French	11	89	1372
2017	First official language - English	14	86	2668
2017	First official language - French	12	88	1525
2014	First official language - English	11	89	2419
2014	First official language - French	9	91	1496

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	86	14	320
2019	First official language - French	88	12	151
2017	First official language - English	79	21	359
2017	First official language - French	85	15	176
2014	First official language - English	83	17	269
2014	First official language - French	85	15	132

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	31	6	11	4	0	79	15	271
2019	First official language - French	51	33	5	6	5	0	83	12	132
2017	First official language - English	51	37	4	4	4	0	88	8	285
2017	First official language - French	48	35	5	7	5	1	84	12	149
2014	First official language - English	54	33	4	6	2	1	88	8	223
2014	First official language - French	54	30	6	6	3	0	84	10	113

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	31	8	3	2	4	1	54	46	2587
2019	First official language - French	52	29	10	3	3	2	1	54	46	1362
2018	First official language - English	57	23	10	3	2	4	1	60	40	2267
2018	First official language - French	59	23	9	4	2	2	2	61	39	1335
2017	First official language - English	50	22	10	4	4	7	1	55	45	2674
2017	First official language - French	55	21	11	5	4	4	1	58	42	1532

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	1129
2019	First official language - French	39	61	607

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	79	21	1120
2019	First official language - French	77	23	597
2018	First official language - English	72	28	857
2018	First official language - French	69	31	504

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	29	14	10	8	2	11	64	20	1124
2019	First official language - French	28	29	15	10	5	2	11	65	17	593
2018	First official language - English	23	29	14	13	9	2	10	59	25	865
2018	First official language - French	25	31	18	10	7	1	8	62	19	506
2017	First official language - English	17	26	15	16	12	3	11	50	33	1102
2017	First official language - French	16	26	15	15	10	3	14	51	30	617

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	20	13	12	11	5	22	51	31	1120
2019	First official language - French	17	21	16	9	9	3	24	52	25	593
2018	First official language - English	11	19	14	13	14	3	25	42	38	866
2018	First official language - French	13	20	18	12	12	3	21	44	32	506
2017	First official language - English	8	14	14	15	19	6	24	31	48	1101
2017	First official language - French	9	18	15	14	15	4	25	38	41	615

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	18	9	4	4	2	8	81	9	2580
2019	First official language - French	53	14	11	7	6	0	8	74	14	1361
2018	First official language - English	58	15	8	5	4	2	9	81	10	2261
2018	First official language - French	58	13	10	5	5	1	9	78	11	1331

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment