2019 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 47 4 10 2 0 0 84 12 170
2019 CS-02 36 46 6 9 3 0 0 82 12 67
2019 CS-03 42 51 0 7 0 0 0 93 7 55
2019 CS-04 29 48 10 14 0 0 0 76 14 21
2017 CS 31 51 5 9 3 0 0 82 13 158
2017 CS-02 33 45 7 12 3 0 0 78 15 60
2017 CS-03 31 54 4 7 4 0 0 85 11 54
2017 CS-04 19 67 0 10 5 0 0 86 14 21
2014 CS 30 47 6 11 4 0 1 78 16 192
2014 CS-01 30 60 0 5 0 0 5 95 5 20
2014 CS-02 34 39 7 16 3 0 1 74 19 74
2014 CS-03 24 54 9 8 5 0 0 79 12 66
2014 CS-04 33 46 0 13 8 0 0 79 21 24
2011 CS 39 45 5 8 3 0 0 84 11 274
2011 CS-01 35 48 6 10 0 0 0 84 10 31
2011 CS-02 42 41 6 8 3 0 0 84 11 104
2011 CS-03 32 47 6 9 5 1 0 79 14 98
2011 CS-04 47 43 0 10 0 0 0 90 10 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 27 53 6 9 4 0 0 80 13 216
2008 CS-01 19 58 13 3 6 0 0 77 10 31
2008 CS-02 25 54 6 12 4 0 0 79 15 85
2008 CS-03 31 51 8 3 5 2 0 83 8 61
2008 CS-04 18 57 0 21 4 0 0 75 25 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 20 3 4 5 0 2 88 9 171
2019 CS-02 63 22 4 4 3 0 3 88 8 67
2019 CS-03 71 16 0 5 5 0 2 89 11 56
2019 CS-04 81 10 5 0 5 0 0 90 5 21
2017 CS 65 18 6 7 3 0 0 84 10 158
2017 CS-02 53 18 8 15 5 0 0 72 20 60
2017 CS-03 68 22 4 4 2 0 0 91 6 54
2017 CS-04 76 19 5 0 0 0 0 95 0 21
2014 CS 64 18 5 7 4 1 2 84 11 192
2014 CS-01 60 15 10 5 10 0 0 75 15 20
2014 CS-02 61 20 4 11 1 0 3 83 13 74
2014 CS-03 62 21 3 5 5 2 3 87 10 66
2014 CS-04 79 8 4 0 8 0 0 88 8 24
2011 CS 66 17 5 7 3 0 1 85 10 274
2011 CS-01 71 10 6 0 10 0 3 83 10 31
2011 CS-02 72 14 3 9 2 0 0 87 11 104
2011 CS-03 58 21 5 9 2 1 3 83 12 98
2011 CS-04 67 20 7 0 7 0 0 87 7 30
2011 CS-05 73 9 9 9 0 0 0 82 9 11
2008 CS 63 20 6 5 6 0 1 84 11 216
2008 CS-01 48 26 13 6 6 0 0 74 13 31
2008 CS-02 60 22 7 5 5 1 0 83 10 85
2008 CS-03 72 15 2 5 3 0 3 90 8 61
2008 CS-04 71 11 4 4 11 0 0 82 14 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 34 3 7 5 0 0 85 12 168
2019 CS-02 42 39 5 9 5 0 0 82 14 66
2019 CS-03 64 25 0 5 5 0 0 89 11 55
2019 CS-04 55 35 5 5 0 0 0 90 5 20
2017 CS 55 29 8 6 2 0 0 84 8 157
2017 CS-02 55 27 10 7 2 0 0 82 8 60
2017 CS-03 57 32 2 6 4 0 0 89 9 54
2017 CS-04 48 33 10 10 0 0 0 81 10 21
2014 CS 53 31 6 6 3 1 1 84 9 192
2014 CS-01 30 45 10 15 0 0 0 75 15 20
2014 CS-02 58 27 4 5 4 0 1 86 10 74
2014 CS-03 52 29 9 6 3 2 0 82 9 66
2014 CS-04 58 33 4 4 0 0 0 92 4 24
2011 CS 53 33 7 4 2 0 0 86 7 272
2011 CS-01 57 20 17 3 3 0 0 77 7 30
2011 CS-02 49 41 5 3 2 0 0 90 5 104
2011 CS-03 55 27 9 7 1 1 0 82 8 97
2011 CS-04 60 37 0 3 0 0 0 97 3 30
2011 CS-05 45 36 0 0 18 0 0 82 18 11

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 40 17 13 3 0 1 67 16 168
2019 CS-02 25 34 20 17 5 0 0 58 22 65
2019 CS-03 29 40 18 11 0 0 2 70 11 55
2019 CS-04 33 43 10 14 0 0 0 76 14 21
2018 CS 18 49 15 11 7 0 1 67 18 148
2018 CS-02 15 53 13 11 9 0 0 67 20 55
2018 CS-03 12 48 15 17 6 0 2 61 24 52
2018 CS-04 27 50 18 0 5 0 0 77 5 22
2017 CS 24 41 13 15 8 0 0 65 22 158
2017 CS-02 20 35 17 22 7 0 0 55 28 60
2017 CS-03 29 43 11 7 9 0 0 72 17 54
2017 CS-04 10 62 5 14 10 0 0 71 24 21
2014 CS 25 35 15 15 11 0 1 60 26 192
2014 CS-01 20 30 30 10 10 0 0 50 20 20
2014 CS-02 23 38 11 14 14 0 1 62 27 74
2014 CS-03 26 33 15 18 8 0 0 59 26 66
2014 CS-04 21 38 13 17 13 0 0 58 29 24
2011 CS 26 38 13 15 7 1 0 64 23 274
2011 CS-01 26 35 16 6 13 3 0 63 20 31
2011 CS-02 23 38 11 21 7 0 0 62 28 104
2011 CS-03 18 38 16 16 8 2 1 58 25 98
2011 CS-04 40 40 13 3 3 0 0 80 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 22 43 14 11 11 0 0 65 21 216
2008 CS-01 16 45 10 10 19 0 0 61 29 31
2008 CS-02 18 40 15 12 14 0 1 58 26 85
2008 CS-03 26 48 13 10 3 0 0 74 13 61
2008 CS-04 25 39 18 14 4 0 0 64 18 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 34 9 3 1 1 0 86 4 169
2019 CS-02 52 29 14 3 2 2 0 82 5 66
2019 CS-03 56 31 7 4 2 0 0 87 5 55
2019 CS-04 57 38 0 5 0 0 0 95 5 21
2017 CS 56 34 7 2 1 0 0 90 3 158
2017 CS-02 50 33 10 3 3 0 0 83 7 60
2017 CS-03 56 37 6 2 0 0 0 93 2 54
2017 CS-04 71 24 5 0 0 0 0 95 0 21
2014 CS 55 34 7 3 1 1 0 90 4 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 50 35 8 4 1 1 0 86 5 74
2014 CS-03 53 35 9 3 0 0 0 88 3 66
2014 CS-04 71 25 4 0 0 0 0 96 0 24

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 28 9 7 3 0 0 81 10 170
2019 CS-02 53 29 9 6 3 0 0 82 9 66
2019 CS-03 61 23 5 7 4 0 0 84 11 56
2019 CS-04 52 29 5 10 5 0 0 81 14 21
2018 CS 47 35 9 4 5 1 0 82 9 147
2018 CS-02 43 35 11 4 6 2 0 79 9 54
2018 CS-03 46 38 6 4 6 0 0 85 10 52
2018 CS-04 50 32 14 5 0 0 0 82 5 22
2017 CS 47 37 6 6 3 1 0 85 9 158
2017 CS-02 45 33 8 8 3 2 0 80 12 60
2017 CS-03 52 33 6 7 2 0 0 85 9 54
2017 CS-04 48 43 5 5 0 0 0 90 5 21
2014 CS 44 31 14 6 4 1 1 76 10 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 46 34 15 1 1 0 3 82 3 74
2014 CS-03 48 27 9 8 6 2 0 77 14 66
2014 CS-04 42 33 8 13 4 0 0 75 17 24
2011 CS 47 36 9 3 4 1 0 84 7 272
2011 CS-01 26 55 10 6 3 0 0 81 10 31
2011 CS-02 55 28 10 1 4 2 0 85 5 103
2011 CS-03 46 38 7 2 5 1 0 85 7 97
2011 CS-04 47 33 10 10 0 0 0 80 10 30
2011 CS-05 36 45 9 9 0 0 0 82 9 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 41 11 8 2 1 0 79 10 168
2019 CS-02 35 39 17 8 2 0 0 74 9 66
2019 CS-03 35 43 9 7 4 2 0 79 11 54
2019 CS-04 43 38 5 14 0 0 0 81 14 21
2018 CS 26 48 12 8 5 0 0 74 13 145
2018 CS-02 21 57 13 6 4 0 0 77 9 53
2018 CS-03 24 45 18 6 8 0 0 69 14 51
2018 CS-04 18 50 9 18 5 0 0 68 23 22
2017 CS 31 45 12 6 6 0 0 76 12 158
2017 CS-02 35 37 13 7 8 0 0 72 15 60
2017 CS-03 24 52 11 7 6 0 0 76 13 54
2017 CS-04 19 57 10 10 5 0 0 76 14 21
2014 CS 26 39 14 15 6 0 0 65 21 192
2014 CS-01 30 25 25 20 0 0 0 55 20 20
2014 CS-02 30 42 11 12 5 0 0 72 18 74
2014 CS-03 21 39 17 15 8 0 0 61 23 66
2014 CS-04 21 38 8 25 8 0 0 58 33 24
2011 CS 31 41 13 8 6 0 0 73 14 272
2011 CS-01 42 26 16 6 10 0 0 68 16 31
2011 CS-02 29 44 17 6 5 0 0 73 11 103
2011 CS-03 29 42 11 8 8 1 0 72 17 97
2011 CS-04 27 43 10 17 3 0 0 70 20 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 27 43 13 9 7 0 0 71 16 215
2008 CS-01 16 42 10 23 10 0 0 58 32 31
2008 CS-02 20 47 15 8 9 0 0 67 18 85
2008 CS-03 41 43 11 3 2 0 0 84 5 61
2008 CS-04 33 30 11 15 7 4 0 65 23 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 44 10 11 6 0 0 73 17 171
2019 CS-02 34 42 7 12 4 0 0 76 16 67
2019 CS-03 29 46 7 11 7 0 0 75 18 56
2019 CS-04 24 48 10 14 5 0 0 71 19 21
2018 CS 23 36 14 19 8 0 0 59 27 147
2018 CS-02 31 31 16 15 7 0 0 62 22 55
2018 CS-03 12 43 14 25 6 0 0 55 31 51
2018 CS-04 23 27 14 27 9 0 0 50 36 22
2017 CS 23 38 13 15 9 1 0 62 24 158
2017 CS-02 25 35 18 15 5 2 0 61 20 60
2017 CS-03 26 43 6 11 13 2 0 70 24 54
2017 CS-04 10 48 24 10 10 0 0 57 19 21
2014 CS 19 36 18 19 7 0 1 55 27 192
2014 CS-01 10 35 25 25 5 0 0 45 30 20
2014 CS-02 26 32 19 18 4 0 1 59 22 74
2014 CS-03 14 36 20 23 8 0 0 50 30 66
2014 CS-04 17 42 8 13 21 0 0 58 33 24
2011 CS 21 44 17 9 8 1 0 66 17 273
2011 CS-01 16 45 26 6 6 0 0 61 13 31
2011 CS-02 22 44 19 7 7 1 0 67 14 103
2011 CS-03 18 44 15 10 10 2 0 64 21 98
2011 CS-04 27 40 10 13 10 0 0 67 23 30
2011 CS-05 27 55 9 9 0 0 0 82 9 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 50 8 11 2 0 0 79 13 169
2019 CS-02 32 48 6 12 2 0 0 80 14 66
2019 CS-03 33 45 5 11 5 0 0 78 16 55
2019 CS-04 19 62 5 14 0 0 0 81 14 21
2018 CS 28 39 14 9 8 1 0 68 18 148
2018 CS-02 27 40 16 13 4 0 0 67 16 55
2018 CS-03 25 42 8 8 15 2 0 69 24 52
2018 CS-04 32 32 23 9 5 0 0 64 14 22
2017 CS 25 43 15 13 3 0 0 69 17 157
2017 CS-02 28 38 18 12 3 0 0 67 15 60
2017 CS-03 24 41 9 19 6 0 0 66 25 53
2017 CS-04 19 67 5 10 0 0 0 86 10 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 44 8 4 1 0 0 87 5 171
2019 CS-02 42 42 12 3 1 0 0 84 4 67
2019 CS-03 38 54 2 5 2 0 0 91 7 56
2019 CS-04 48 29 19 5 0 0 0 76 5 21
2018 CS 40 45 8 5 1 0 0 85 7 147
2018 CS-02 39 52 6 2 2 0 0 91 4 54
2018 CS-03 35 50 12 4 0 0 0 85 4 52
2018 CS-04 45 18 14 18 5 0 0 64 23 22
2017 CS 38 45 9 4 3 1 0 84 6 158
2017 CS-02 42 40 8 5 2 3 0 84 7 60
2017 CS-03 35 48 7 6 4 0 0 83 9 54
2017 CS-04 33 48 14 0 5 0 0 81 5 21
2014 CS 31 42 16 8 3 0 1 74 10 192
2014 CS-01 50 35 10 0 5 0 0 85 5 20
2014 CS-02 34 42 15 7 3 0 0 76 9 74
2014 CS-03 20 39 26 12 2 0 2 60 14 66
2014 CS-04 29 63 0 4 4 0 0 92 8 24
2011 CS 35 42 14 4 5 0 0 78 8 274
2011 CS-01 48 39 6 0 6 0 0 87 6 31
2011 CS-02 32 42 13 7 6 0 0 74 13 104
2011 CS-03 27 46 20 2 4 1 0 73 6 98
2011 CS-04 47 40 7 3 3 0 0 87 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 28 42 18 6 5 1 0 71 12 216
2008 CS-01 16 39 23 16 6 0 0 55 23 31
2008 CS-02 26 41 24 5 5 0 0 67 9 85
2008 CS-03 36 41 11 5 5 2 0 78 10 61
2008 CS-04 25 50 11 7 4 4 0 78 11 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 41 8 8 5 0 0 79 13 170
2019 CS-02 37 42 10 7 3 0 0 79 10 67
2019 CS-03 44 38 4 7 7 0 0 82 15 55
2019 CS-04 38 38 14 0 10 0 0 76 10 21
2018 CS 32 39 11 11 7 1 0 71 18 146
2018 CS-02 32 45 8 8 8 0 0 77 15 53
2018 CS-03 33 31 13 15 6 2 0 65 22 52
2018 CS-04 18 45 14 14 9 0 0 64 23 22
2017 CS 30 42 10 10 7 0 0 73 17 158
2017 CS-02 35 42 10 7 7 0 0 77 13 60
2017 CS-03 30 44 9 9 7 0 0 74 17 54
2017 CS-04 14 48 14 19 5 0 0 62 24 21

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 33 8 4 2 0 0 86 5 168
2019 CS-02 47 32 17 3 2 0 0 79 5 66
2019 CS-03 54 35 4 6 2 0 0 89 7 54
2019 CS-04 57 33 5 5 0 0 0 90 5 21
2018 CS 40 45 6 6 2 1 0 86 8 145
2018 CS-02 38 47 9 4 2 0 0 85 6 53
2018 CS-03 33 50 4 8 2 4 0 86 10 52
2018 CS-04 48 33 5 10 5 0 0 81 14 21
2017 CS 49 36 11 3 1 0 0 84 4 158
2017 CS-02 50 28 15 5 2 0 0 78 7 60
2017 CS-03 39 47 11 2 2 0 0 85 4 54
2017 CS-04 52 33 10 5 0 0 0 86 5 21
2014 CS 49 32 10 7 2 0 1 82 8 192
2014 CS-01 30 45 25 0 0 0 0 75 0 20
2014 CS-02 49 34 11 5 1 0 0 82 7 74
2014 CS-03 49 32 8 11 0 0 2 82 11 66
2014 CS-04 54 29 4 4 8 0 0 83 13 24
2011 CS 61 29 7 2 0 0 0 90 3 272
2011 CS-01 60 20 10 10 0 0 0 80 10 30
2011 CS-02 61 29 9 1 0 0 0 90 1 103
2011 CS-03 54 36 7 1 1 1 0 91 2 98
2011 CS-04 67 27 3 3 0 0 0 93 3 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 45 12 6 5 0 0 76 12 170
2019 CS-02 30 48 11 8 3 0 0 79 11 66
2019 CS-03 32 45 9 7 7 0 0 77 14 56
2019 CS-04 38 43 10 0 10 0 0 81 10 21
2018 CS 22 50 16 5 7 0 0 71 12 147
2018 CS-02 20 54 15 4 7 0 0 74 11 54
2018 CS-03 19 50 17 6 8 0 0 69 13 52
2018 CS-04 27 41 18 5 9 0 0 68 14 22
2017 CS 32 40 11 11 5 0 0 72 16 158
2017 CS-02 30 40 10 13 7 0 0 70 20 60
2017 CS-03 33 39 13 9 6 0 0 72 15 54
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 24 42 10 14 9 0 1 66 24 192
2014 CS-01 10 30 30 10 20 0 0 40 30 20
2014 CS-02 23 50 8 9 8 0 1 74 18 74
2014 CS-03 21 39 11 23 6 0 0 61 29 66
2014 CS-04 38 38 0 13 13 0 0 75 25 24
2011 CS 35 34 14 11 6 0 0 69 17 273
2011 CS-01 40 27 7 23 3 0 0 67 27 30
2011 CS-02 29 38 15 12 6 0 0 67 17 104
2011 CS-03 28 39 18 7 7 1 0 67 14 98
2011 CS-04 57 20 7 10 7 0 0 77 17 30
2011 CS-05 91 9 0 0 0 0 0 100 0 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 45 8 4 6 1 0 82 10 170
2019 CS-02 36 48 7 4 4 0 0 84 9 67
2019 CS-03 36 45 7 2 7 2 0 83 9 55
2019 CS-04 48 33 10 5 5 0 0 81 10 21
2018 CS 33 38 14 6 8 1 0 72 14 145
2018 CS-02 38 38 13 6 6 0 0 75 11 53
2018 CS-03 24 41 16 8 10 2 0 66 18 51
2018 CS-04 27 41 23 0 9 0 0 68 9 22
2017 CS 35 34 18 7 6 0 0 69 13 158
2017 CS-02 43 27 17 8 5 0 0 70 13 60
2017 CS-03 31 35 20 6 7 0 0 67 13 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 26 33 17 14 10 0 1 59 24 192
2014 CS-01 15 25 25 20 15 0 0 40 35 20
2014 CS-02 28 35 18 8 9 0 1 64 18 74
2014 CS-03 21 35 15 21 8 0 0 56 29 66
2014 CS-04 33 21 21 8 17 0 0 54 25 24

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 45 9 11 4 0 0 76 15 169
2019 CS-02 28 51 4 10 6 0 0 79 16 67
2019 CS-03 31 39 11 17 2 0 0 70 19 54
2019 CS-04 19 57 14 5 5 0 0 76 10 21
2018 CS 26 37 18 11 7 1 0 63 18 147
2018 CS-02 22 44 17 13 4 0 0 67 17 54
2018 CS-03 25 29 23 12 10 2 0 55 22 52
2018 CS-04 32 32 18 9 9 0 0 64 18 22
2017 CS 30 40 13 10 7 0 0 70 17 158
2017 CS-02 28 45 8 12 7 0 0 73 18 60
2017 CS-03 33 30 17 11 9 0 0 63 20 54
2017 CS-04 29 52 10 5 5 0 0 81 10 21
2014 CS 25 38 14 12 10 0 1 63 23 192
2014 CS-01 15 55 10 15 5 0 0 70 20 20
2014 CS-02 30 32 16 9 11 0 1 63 21 74
2014 CS-03 14 46 12 17 12 0 0 59 29 66
2014 CS-04 46 21 13 13 8 0 0 67 21 24
2011 CS 36 40 13 7 4 1 0 77 10 271
2011 CS-01 37 47 7 7 3 0 0 83 10 30
2011 CS-02 39 46 13 2 1 0 0 84 3 103
2011 CS-03 28 36 16 10 7 2 0 65 18 97
2011 CS-04 40 33 10 13 3 0 0 73 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 40 8 5 3 0 0 84 8 171
2019 CS-02 37 46 9 4 3 0 0 84 7 67
2019 CS-03 48 32 9 5 5 0 0 80 11 56
2019 CS-04 38 43 10 10 0 0 0 81 10 21
2018 CS 31 47 11 7 3 1 0 79 10 147
2018 CS-02 30 57 6 6 2 0 0 87 7 54
2018 CS-03 25 44 15 8 6 2 0 71 14 52
2018 CS-04 36 32 18 14 0 0 0 68 14 22
2017 CS 39 35 16 8 3 0 0 74 10 158
2017 CS-02 47 27 17 7 3 0 0 73 10 60
2017 CS-03 29 39 17 13 2 0 0 68 15 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 30 42 19 6 3 0 0 72 9 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 34 47 16 1 1 0 0 81 3 74
2014 CS-03 21 44 23 9 3 0 0 65 12 66
2014 CS-04 38 29 21 8 4 0 0 67 13 24
2011 CS 40 42 11 6 1 0 0 82 7 272
2011 CS-01 42 39 6 10 3 0 0 81 13 31
2011 CS-02 42 45 8 5 1 0 0 86 6 103
2011 CS-03 37 36 15 8 2 1 0 74 10 97
2011 CS-04 43 40 17 0 0 0 0 83 0 30
2011 CS-05 27 73 0 0 0 0 0 100 0 11
2008 CS 35 45 9 7 4 0 0 80 11 216
2008 CS-01 29 42 13 6 10 0 0 71 16 31
2008 CS-02 31 46 8 11 5 0 0 76 15 85
2008 CS-03 43 46 8 2 2 0 0 89 3 61
2008 CS-04 29 57 4 11 0 0 0 86 11 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 40 19 6 8 0 0 68 14 170
2019 CS-02 33 44 14 3 6 0 0 77 9 66
2019 CS-03 23 45 18 9 5 0 0 68 14 56
2019 CS-04 19 29 29 14 10 0 0 48 24 21
2018 CS 30 36 21 5 8 1 0 66 13 146
2018 CS-02 35 33 19 9 4 0 0 69 13 54
2018 CS-03 25 40 25 0 8 2 0 67 8 52
2018 CS-04 18 41 18 14 9 0 0 59 23 22
2017 CS 32 32 20 9 6 1 1 65 15 158
2017 CS-02 32 33 20 5 5 2 3 68 11 60
2017 CS-03 33 35 15 15 2 0 0 69 17 54
2017 CS-04 10 29 43 14 5 0 0 38 19 21
2014 CS 31 40 18 7 4 0 1 71 11 192
2014 CS-01 30 45 20 0 5 0 0 75 5 20
2014 CS-02 42 39 12 4 1 0 1 82 5 74
2014 CS-03 30 33 21 14 0 0 2 65 14 66
2014 CS-04 4 50 25 4 17 0 0 54 21 24
2011 CS 31 38 17 8 4 0 1 70 12 274
2011 CS-01 45 35 16 3 0 0 0 81 3 31
2011 CS-02 39 38 15 7 1 0 0 77 8 104
2011 CS-03 29 41 17 7 3 1 2 72 11 98
2011 CS-04 7 33 30 13 17 0 0 40 30 30
2011 CS-05 9 45 0 27 18 0 0 55 45 11
2008 CS 27 38 23 7 4 0 0 65 11 216
2008 CS-01 45 42 13 0 0 0 0 87 0 31
2008 CS-02 26 36 28 5 4 1 0 63 8 85
2008 CS-03 21 44 20 8 5 0 2 67 13 61
2008 CS-04 21 21 29 21 7 0 0 43 29 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 7 25 38 24 5 1 1 30 32 171
2019 CS-02 10 19 33 30 6 1 0 36 30 67
2019 CS-03 7 29 36 20 7 0 2 27 36 56
2019 CS-04 5 33 52 5 5 0 0 10 38 21
2018 CS 14 16 41 20 8 1 0 29 30 148
2018 CS-02 15 15 40 18 11 2 0 30 30 55
2018 CS-03 15 17 38 21 6 2 0 27 33 52
2018 CS-04 14 18 45 18 5 0 0 23 32 22
2017 CS 9 23 38 16 10 1 1 27 34 158
2017 CS-02 17 18 28 20 13 2 2 35 36 60
2017 CS-03 6 22 48 18 6 0 0 24 28 54
2017 CS-04 0 33 57 5 5 0 0 10 33 21
2014 CS 10 32 38 13 5 0 2 18 43 191
2014 CS-01 15 40 15 15 15 0 0 30 55 20
2014 CS-02 14 26 34 14 7 0 5 22 42 73
2014 CS-03 6 36 44 12 2 0 0 14 42 66
2014 CS-04 13 33 46 8 0 0 0 8 46 24
2011 CS 13 34 35 12 5 1 1 17 48 274
2011 CS-01 13 35 26 19 6 0 0 26 48 31
2011 CS-02 13 30 32 16 7 0 3 24 44 104
2011 CS-03 9 42 37 6 4 2 0 10 52 98
2011 CS-04 27 23 43 7 0 0 0 7 50 30
2011 CS-05 18 27 45 9 0 0 0 9 45 11
2008 CS 13 34 32 15 3 0 2 19 49 215
2008 CS-01 13 42 23 16 3 0 3 20 57 31
2008 CS-02 12 29 35 18 4 1 2 22 42 84
2008 CS-03 13 36 33 13 3 0 2 17 50 61
2008 CS-04 21 43 25 11 0 0 0 11 64 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 6 13 31 29 17 2 2 48 20 171
2019 CS-02 10 1 28 31 19 6 3 56 13 67
2019 CS-03 5 14 34 29 18 0 0 46 20 56
2019 CS-04 0 38 33 19 10 0 0 29 38 21
2018 CS 10 15 27 27 16 3 1 46 26 146
2018 CS-02 7 13 22 29 22 7 0 55 22 55
2018 CS-03 16 16 30 16 20 2 0 37 33 50
2018 CS-04 9 23 32 32 5 0 0 36 32 22
2017 CS 10 22 27 17 18 2 4 37 34 157
2017 CS-02 7 13 40 18 17 2 3 37 21 60
2017 CS-03 13 22 21 19 20 0 6 41 37 54
2017 CS-04 10 38 29 10 10 0 5 20 50 21
2014 CS 14 24 36 15 7 1 3 23 39 192
2014 CS-01 10 15 50 10 10 5 0 21 26 20
2014 CS-02 12 16 38 16 11 1 5 29 30 74
2014 CS-03 15 32 29 17 6 0 2 23 48 66
2014 CS-04 21 25 42 13 0 0 0 13 46 24
2011 CS 11 19 34 22 7 3 4 32 32 271
2011 CS-01 19 13 26 23 6 6 6 33 37 31
2011 CS-02 13 14 32 26 8 3 4 37 28 102
2011 CS-03 8 26 34 16 8 4 3 27 37 97
2011 CS-04 7 17 40 27 7 0 3 34 24 30
2011 CS-05 0 27 55 18 0 0 0 18 27 11
2008 CS 15 24 32 18 7 1 2 26 41 214
2008 CS-01 16 26 29 13 13 0 3 27 43 31
2008 CS-02 13 27 31 18 6 2 2 25 43 84
2008 CS-03 15 22 32 22 7 2 2 29 38 60
2008 CS-04 25 21 32 14 7 0 0 21 46 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 36 28 12 6 0 0 18 54 170
2019 CS-02 19 28 28 15 9 0 0 24 48 67
2019 CS-03 20 35 33 11 2 0 0 13 55 55
2019 CS-04 10 38 33 14 5 0 0 19 48 21
2018 CS 22 27 28 14 6 3 0 20 51 147
2018 CS-02 20 18 29 16 11 5 0 29 40 55
2018 CS-03 29 29 25 13 2 2 0 16 59 52
2018 CS-04 27 27 23 18 5 0 0 23 55 22
2017 CS 21 26 28 11 9 3 3 21 49 158
2017 CS-02 18 17 32 15 13 2 3 30 37 60
2017 CS-03 20 30 30 9 6 4 2 16 53 54
2017 CS-04 29 43 10 14 5 0 0 19 71 21
2014 CS 32 22 29 10 3 1 3 14 56 192
2014 CS-01 25 25 25 10 10 0 5 21 53 20
2014 CS-02 23 16 36 15 3 0 7 19 42 74
2014 CS-03 39 29 20 8 3 2 0 11 69 66
2014 CS-04 42 21 33 4 0 0 0 4 63 24
2011 CS 28 26 24 12 5 1 3 18 57 272
2011 CS-01 23 26 23 13 6 0 10 21 54 31
2011 CS-02 23 25 28 13 7 1 3 20 50 102
2011 CS-03 34 28 17 13 4 2 2 18 64 98
2011 CS-04 43 17 33 7 0 0 0 7 60 30
2011 CS-05 9 55 27 9 0 0 0 9 64 11
2008 CS 31 28 24 10 3 2 1 14 61 214
2008 CS-01 35 23 16 16 3 3 3 21 62 31
2008 CS-02 30 27 28 11 4 1 0 15 57 83
2008 CS-03 30 31 23 10 2 2 3 12 64 61
2008 CS-04 36 39 18 4 4 0 0 7 75 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 15 37 33 9 0 1 42 20 171
2019 CS-02 6 6 34 39 12 0 3 52 12 67
2019 CS-03 5 5 54 29 7 0 0 36 11 56
2019 CS-04 5 43 29 19 5 0 0 24 48 21
2018 CS 8 15 33 32 12 1 0 43 23 146
2018 CS-02 5 13 27 40 15 0 0 55 18 55
2018 CS-03 8 16 37 25 12 2 0 38 24 51
2018 CS-04 9 27 41 14 9 0 0 23 36 22
2017 CS 8 11 36 25 16 1 3 43 20 158
2017 CS-02 3 5 35 28 22 2 5 54 9 60
2017 CS-03 7 15 35 34 7 0 2 42 23 54
2017 CS-04 14 29 48 5 5 0 0 10 43 21
2014 CS 10 17 36 28 5 0 4 35 28 192
2014 CS-01 5 5 35 40 5 0 10 50 11 20
2014 CS-02 8 19 31 28 8 0 5 39 29 74
2014 CS-03 14 12 41 27 5 0 2 32 26 66
2014 CS-04 17 29 29 25 0 0 0 25 46 24
2011 CS 5 18 39 26 10 0 1 36 24 274
2011 CS-01 6 16 26 29 19 0 3 50 23 31
2011 CS-02 3 20 34 29 13 0 2 42 24 104
2011 CS-03 6 16 41 29 6 1 1 35 23 98
2011 CS-04 13 20 53 10 3 0 0 13 33 30
2011 CS-05 0 18 73 0 9 0 0 9 18 11
2008 CS 9 15 41 24 9 1 0 34 24 213
2008 CS-01 3 13 45 26 13 0 0 39 16 31
2008 CS-02 11 13 38 27 10 1 0 37 24 84
2008 CS-03 7 10 44 31 5 2 2 37 17 61
2008 CS-04 15 33 41 4 7 0 0 11 48 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 30 26 16 5 1 1 22 51 171
2019 CS-02 21 15 27 21 10 3 3 33 38 67
2019 CS-03 20 41 30 7 2 0 0 9 61 56
2019 CS-04 24 38 29 5 5 0 0 10 62 21
2018 CS 21 24 30 15 9 0 0 24 46 145
2018 CS-02 15 21 27 25 12 0 0 37 37 52
2018 CS-03 25 31 27 12 6 0 0 17 56 52
2018 CS-04 27 27 41 0 5 0 0 5 55 22
2017 CS 28 29 20 14 8 3 0 22 58 158
2017 CS-02 23 18 28 18 10 2 0 29 42 60
2017 CS-03 31 35 15 13 2 4 0 16 69 54
2017 CS-04 29 48 10 14 0 0 0 14 76 21
2014 CS 30 26 28 10 4 1 3 15 57 192
2014 CS-01 25 20 25 30 0 0 0 30 45 20
2014 CS-02 19 22 35 9 9 0 5 20 43 74
2014 CS-03 36 29 23 9 0 2 2 10 67 66
2014 CS-04 50 21 25 4 0 0 0 4 71 24
2011 CS 19 31 29 13 5 1 1 18 52 273
2011 CS-01 29 16 42 10 3 0 0 13 45 31
2011 CS-02 17 32 25 17 7 0 1 25 50 103
2011 CS-03 17 32 32 10 5 2 2 16 51 98
2011 CS-04 27 40 20 13 0 0 0 13 67 30
2011 CS-05 9 36 36 9 0 0 9 10 50 11
2008 CS 24 27 27 16 5 0 2 21 51 215
2008 CS-01 23 35 19 13 6 0 3 20 60 31
2008 CS-02 26 21 25 18 6 1 2 25 49 84
2008 CS-03 15 33 31 18 2 0 2 20 48 61
2008 CS-04 39 18 25 18 0 0 0 18 57 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 6 18 28 26 15 2 4 44 26 170
2019 CS-02 7 13 24 22 25 1 6 52 23 67
2019 CS-03 5 18 33 31 5 4 4 39 25 55
2019 CS-04 5 19 43 29 5 0 0 33 24 21
2018 CS 11 18 26 22 19 1 3 43 30 148
2018 CS-02 11 15 18 25 29 0 2 56 26 55
2018 CS-03 12 21 23 23 15 2 4 41 35 52
2018 CS-04 14 23 41 9 14 0 0 23 36 22
2017 CS 13 18 30 19 18 1 1 38 32 158
2017 CS-02 8 8 35 25 22 2 0 47 17 60
2017 CS-03 13 24 28 17 17 0 2 34 38 54
2017 CS-04 19 33 33 5 10 0 0 14 52 21
2014 CS 10 15 27 25 14 1 7 43 28 190
2014 CS-01 10 10 20 20 25 5 10 53 24 20
2014 CS-02 7 12 28 26 15 0 12 46 22 74
2014 CS-03 11 14 30 25 14 2 5 42 27 64
2014 CS-04 21 17 21 38 4 0 0 42 38 24
2011 CS 9 15 27 28 14 3 4 45 26 272
2011 CS-01 23 16 13 19 16 10 3 41 44 31
2011 CS-02 4 14 24 32 18 2 7 55 19 102
2011 CS-03 10 14 38 27 8 2 1 36 25 98
2011 CS-04 10 20 17 33 17 3 0 52 31 30
2011 CS-05 0 27 27 18 18 0 9 40 30 11
2008 CS 14 24 27 19 13 0 2 34 39 216
2008 CS-01 13 26 23 23 16 0 0 39 39 31
2008 CS-02 9 21 33 20 12 1 4 33 32 85
2008 CS-03 15 26 26 18 13 0 2 32 42 61
2008 CS-04 25 21 21 18 14 0 0 32 46 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 27 34 15 6 2 1 22 44 171
2019 CS-02 16 25 31 15 10 1 0 26 42 67
2019 CS-03 16 25 36 20 2 2 0 22 42 56
2019 CS-04 14 38 38 10 0 0 0 10 52 21
2018 CS 19 29 30 16 5 1 0 21 48 147
2018 CS-02 19 24 24 19 13 2 0 32 43 54
2018 CS-03 23 29 33 13 0 2 0 14 53 52
2018 CS-04 18 32 23 23 5 0 0 27 50 22
2017 CS 13 24 37 13 8 3 3 22 39 158
2017 CS-02 17 10 38 20 10 3 2 32 28 60
2017 CS-03 13 28 41 11 4 2 2 15 43 54
2017 CS-04 14 48 19 5 5 5 5 11 68 21
2014 CS 21 24 35 13 2 1 4 16 48 192
2014 CS-01 25 15 35 10 10 0 5 21 42 20
2014 CS-02 19 18 38 14 1 3 8 17 41 74
2014 CS-03 26 30 30 12 2 0 0 14 56 66
2014 CS-04 21 25 38 17 0 0 0 17 46 24

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 2 13 39 32 12 0 2 46 15 170
2019 CS-02 4 9 40 36 10 0 0 46 13 67
2019 CS-03 0 16 36 31 15 0 2 46 17 55
2019 CS-04 0 14 38 33 14 0 0 48 14 21
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 4 4 6 0 2 86 10 171
2019 CS-02 67 18 3 3 6 0 3 88 9 67
2019 CS-03 71 13 4 5 5 0 2 85 11 56
2019 CS-04 76 19 0 0 5 0 0 95 5 21
2017 CS 71 16 6 3 4 0 0 87 7 157
2017 CS-02 63 15 10 3 9 0 0 78 12 59
2017 CS-03 76 17 2 4 2 0 0 93 6 54
2017 CS-04 71 19 5 5 0 0 0 90 5 21
2014 CS 67 14 5 8 2 1 3 84 10 192
2014 CS-01 65 25 5 5 0 0 0 90 5 20
2014 CS-02 64 16 5 8 3 0 4 83 11 74
2014 CS-03 65 12 6 9 2 3 3 82 11 66
2014 CS-04 88 4 0 4 4 0 0 92 8 24
2011 CS 67 15 8 5 2 0 3 84 8 272
2011 CS-01 63 13 10 3 7 0 3 79 10 30
2011 CS-02 70 15 6 6 0 0 3 88 6 104
2011 CS-03 62 15 10 5 3 1 3 81 9 97
2011 CS-04 73 13 3 7 3 0 0 87 10 30
2011 CS-05 64 27 9 0 0 0 0 91 0 11
2008 CS 58 17 6 6 7 0 5 79 14 216
2008 CS-01 45 19 6 10 13 0 6 69 24 31
2008 CS-02 60 14 8 6 7 0 5 78 14 85
2008 CS-03 59 18 5 5 5 0 8 84 11 61
2008 CS-04 64 18 4 7 7 0 0 82 14 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 34 17 6 2 5 6 71 10 171
2019 CS-02 33 30 12 9 0 7 9 75 11 67
2019 CS-03 27 29 21 5 7 5 5 62 14 56
2019 CS-04 29 52 19 0 0 0 0 81 0 21
2018 CS 23 34 14 9 3 11 5 68 15 147
2018 CS-02 20 26 15 13 7 11 7 57 25 54
2018 CS-03 17 38 15 4 2 17 6 73 8 52
2018 CS-04 36 32 18 9 0 0 5 71 10 22
2017 CS 39 34 14 5 3 3 3 77 8 157
2017 CS-02 37 27 15 7 3 5 5 72 11 59
2017 CS-03 39 35 17 6 0 2 2 77 6 54
2017 CS-04 29 52 10 0 5 0 5 85 5 21
2014 CS 37 27 12 7 4 3 9 73 13 192
2014 CS-01 25 40 10 10 0 10 5 76 12 20
2014 CS-02 39 30 12 3 1 3 12 81 5 74
2014 CS-03 32 23 14 12 8 3 9 62 23 66
2014 CS-04 50 25 13 4 4 0 4 78 9 24

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 30 6 7 5 2 0 82 12 171
2019 CS-02 51 27 9 6 4 3 0 80 11 67
2019 CS-03 48 34 4 5 9 0 0 82 14 56
2019 CS-04 52 43 0 5 0 0 0 95 5 21
2018 CS 40 34 11 8 5 0 2 76 13 146
2018 CS-02 30 39 15 4 9 0 4 71 13 54
2018 CS-03 46 25 6 17 4 0 2 73 22 52
2018 CS-04 48 43 5 0 5 0 0 90 5 21
2017 CS 53 29 10 3 6 0 0 81 9 156
2017 CS-02 56 24 14 2 5 0 0 80 7 59
2017 CS-03 55 26 8 6 6 0 0 81 11 53
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 53 25 8 8 5 1 1 78 13 192
2014 CS-01 40 45 5 5 5 0 0 85 10 20
2014 CS-02 54 24 9 5 5 0 1 79 11 74
2014 CS-03 45 27 9 12 5 2 0 74 17 66
2014 CS-04 83 4 0 13 0 0 0 88 13 24

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 33 6 4 1 0 0 89 5 171
2019 CS-02 58 31 6 3 1 0 0 90 4 67
2019 CS-03 50 38 5 5 2 0 0 88 7 56
2019 CS-04 62 38 0 0 0 0 0 100 0 21
2018 CS 49 40 5 3 3 0 1 90 6 146
2018 CS-02 44 37 9 2 6 0 2 83 8 54
2018 CS-03 57 35 4 4 0 0 0 92 4 51
2018 CS-04 45 50 0 0 5 0 0 95 5 22
2017 CS 55 33 6 4 2 0 0 88 6 158
2017 CS-02 57 23 12 5 3 0 0 80 8 60
2017 CS-03 56 35 4 6 0 0 0 91 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 49 38 7 5 1 1 0 87 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 57 30 11 1 1 0 0 86 3 74
2014 CS-03 38 46 6 8 2 2 0 85 9 66
2014 CS-04 54 38 0 8 0 0 0 92 8 24

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 35 8 5 3 2 0 85 8 171
2019 CS-02 51 33 9 3 1 3 0 86 5 67
2019 CS-03 48 36 7 4 4 2 0 85 7 56
2019 CS-04 52 38 0 5 5 0 0 90 10 21
2018 CS 38 46 9 4 3 0 0 83 8 145
2018 CS-02 35 48 7 6 4 0 0 83 9 54
2018 CS-03 38 44 12 4 2 0 0 83 6 52
2018 CS-04 41 45 5 0 9 0 0 86 9 22
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 32 12 2 2 2 2 83 4 171
2019 CS-02 54 22 12 3 3 4 1 81 6 67
2019 CS-03 45 41 9 2 2 0 2 87 4 56
2019 CS-04 57 29 10 0 5 0 0 86 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 33 8 11 4 1 2 78 14 171
2019 CS-02 49 24 10 9 4 1 1 75 14 67
2019 CS-03 41 36 5 13 4 0 2 78 16 56
2019 CS-04 38 48 5 5 5 0 0 86 10 21
2018 CS 43 33 10 4 9 0 1 77 13 146
2018 CS-02 47 28 13 6 6 0 0 75 11 53
2018 CS-03 46 21 10 6 15 0 2 69 22 52
2018 CS-04 23 64 14 0 0 0 0 86 0 22
2017 CS 39 42 9 6 4 1 0 81 10 158
2017 CS-02 42 37 15 5 2 0 0 78 7 60
2017 CS-03 35 39 7 6 9 4 0 77 15 54
2017 CS-04 24 62 5 10 0 0 0 86 10 21
2014 CS 36 41 15 5 3 0 0 78 8 192
2014 CS-01 25 50 10 15 0 0 0 75 15 20
2014 CS-02 43 38 12 4 3 0 0 81 7 74
2014 CS-03 27 46 21 2 5 0 0 73 6 66
2014 CS-04 50 29 8 8 4 0 0 79 13 24
2011 CS 38 36 11 9 5 0 0 74 15 273
2011 CS-01 32 42 6 6 13 0 0 74 19 31
2011 CS-02 38 38 13 9 3 0 1 76 12 104
2011 CS-03 32 35 14 9 8 1 0 68 18 97
2011 CS-04 50 27 7 17 0 0 0 77 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 25 31 17 14 13 0 0 56 27 216
2008 CS-01 19 29 26 10 16 0 0 48 26 31
2008 CS-02 26 22 14 21 15 0 1 49 37 85
2008 CS-03 26 39 16 8 10 0 0 66 18 61
2008 CS-04 25 32 18 18 7 0 0 57 25 28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 29 9 3 5 0 1 83 8 170
2019 CS-02 60 25 9 1 4 0 0 85 6 67
2019 CS-03 47 25 15 2 7 0 4 75 9 55
2019 CS-04 52 33 5 5 5 0 0 86 10 21
2018 CS 49 28 13 5 3 1 0 78 8 144
2018 CS-02 57 24 10 6 2 2 0 82 8 51
2018 CS-03 44 19 23 8 6 0 0 63 13 52
2018 CS-04 41 50 9 0 0 0 0 91 0 22
2017 CS 47 31 11 4 3 3 0 80 8 158
2017 CS-02 53 32 7 5 2 2 0 86 7 60
2017 CS-03 41 22 24 2 6 6 0 67 8 54
2017 CS-04 38 43 0 14 5 0 0 81 19 21
2014 CS 45 38 7 4 4 1 1 84 8 192
2014 CS-01 30 45 10 0 10 5 0 79 11 20
2014 CS-02 54 31 5 5 3 0 1 86 8 74
2014 CS-03 41 41 9 6 3 0 0 82 9 66
2014 CS-04 42 46 8 0 4 0 0 88 4 24
2011 CS 48 27 12 6 5 2 0 77 11 272
2011 CS-01 39 29 10 13 6 3 0 70 20 31
2011 CS-02 55 25 13 4 2 1 0 81 6 104
2011 CS-03 41 30 10 6 8 4 0 74 15 97
2011 CS-04 43 27 17 10 3 0 0 70 13 30
2011 CS-05 90 10 0 0 0 0 0 100 0 10
2008 CS 40 25 13 8 10 2 0 67 19 216
2008 CS-01 45 29 6 3 16 0 0 74 19 31
2008 CS-02 39 19 14 14 12 1 1 59 27 85
2008 CS-03 43 28 16 3 5 5 0 74 9 61
2008 CS-04 32 29 14 11 11 4 0 63 22 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 31 8 5 5 0 1 81 10 169
2019 CS-02 54 33 4 3 6 0 0 87 9 67
2019 CS-03 46 28 13 4 6 0 4 77 10 54
2019 CS-04 38 38 10 5 10 0 0 76 14 21
2018 CS 43 38 7 7 3 0 1 82 10 147
2018 CS-02 46 31 11 6 4 0 2 79 9 54
2018 CS-03 40 37 4 12 6 0 2 78 18 52
2018 CS-04 27 59 14 0 0 0 0 86 0 22
2017 CS 43 35 8 9 3 1 1 80 12 157
2017 CS-02 54 24 10 10 2 0 0 78 12 59
2017 CS-03 35 35 7 11 6 4 2 74 18 54
2017 CS-04 33 52 5 5 5 0 0 86 10 21
2014 CS 41 39 9 7 3 0 1 81 9 192
2014 CS-01 30 45 10 15 0 0 0 75 15 20
2014 CS-02 46 34 11 4 4 0 1 81 8 74
2014 CS-03 33 43 11 9 3 0 2 77 12 66
2014 CS-04 54 42 4 0 0 0 0 96 0 24
2011 CS 43 32 8 11 5 1 0 76 16 273
2011 CS-01 32 26 16 16 10 0 0 58 26 31
2011 CS-02 47 31 7 9 6 1 0 79 15 104
2011 CS-03 38 34 8 12 5 2 0 74 18 97
2011 CS-04 43 37 7 10 3 0 0 80 13 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 31 34 13 10 12 0 0 65 21 216
2008 CS-01 32 29 13 10 16 0 0 61 26 31
2008 CS-02 29 32 15 7 16 0 0 61 24 85
2008 CS-03 31 36 13 15 5 0 0 67 20 61
2008 CS-04 29 43 11 11 7 0 0 71 18 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 77 15 2 1 3 0 2 94 4 170
2019 CS-02 70 19 1 1 3 0 4 94 5 67
2019 CS-03 78 16 4 0 0 0 2 96 0 55
2019 CS-04 90 10 0 0 0 0 0 100 0 21
2017 CS 74 16 4 2 4 0 0 90 6 158
2017 CS-02 70 17 3 3 7 0 0 87 10 60
2017 CS-03 72 18 6 0 4 0 0 91 4 54
2017 CS-04 90 5 5 0 0 0 0 95 0 21
2014 CS 79 11 3 2 2 1 2 93 4 192
2014 CS-01 85 10 5 0 0 0 0 95 0 20
2014 CS-02 76 11 4 3 3 0 4 90 6 74
2014 CS-03 76 15 3 0 2 3 2 95 2 66
2014 CS-04 92 4 0 4 0 0 0 96 4 24
2011 CS 77 11 4 3 1 1 2 91 5 274
2011 CS-01 81 6 3 0 3 3 3 93 3 31
2011 CS-02 81 12 2 3 0 0 3 95 3 104
2011 CS-03 73 11 6 4 2 1 2 87 6 98
2011 CS-04 77 13 7 0 3 0 0 90 3 30
2011 CS-05 73 18 0 9 0 0 0 91 9 11
2008 CS 71 11 4 2 6 0 6 87 9 216
2008 CS-01 61 19 6 3 3 0 6 86 7 31
2008 CS-02 69 9 5 2 9 0 5 83 12 85
2008 CS-03 74 7 3 3 3 0 10 89 7 61
2008 CS-04 82 14 0 0 4 0 0 96 4 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 20 5 2 2 1 1 91 4 171
2019 CS-02 64 27 4 3 1 0 0 91 4 67
2019 CS-03 71 16 2 4 4 2 2 91 7 56
2019 CS-04 81 14 5 0 0 0 0 95 0 21
2017 CS 55 27 6 3 3 4 3 87 6 157
2017 CS-02 56 20 8 5 3 5 2 82 9 59
2017 CS-03 52 29 8 2 2 4 4 88 4 54
2017 CS-04 52 33 5 5 5 0 0 86 10 21
2014 CS 59 22 7 4 4 1 3 84 9 192
2014 CS-01 55 15 10 0 15 5 0 74 16 20
2014 CS-02 65 18 7 3 3 1 4 87 6 74
2014 CS-03 56 30 3 6 3 0 2 88 9 66
2014 CS-04 54 17 17 4 4 0 4 74 9 24
2011 CS 58 25 8 4 3 2 1 85 7 273
2011 CS-01 33 33 13 3 7 3 7 74 11 30
2011 CS-02 67 19 6 3 2 1 2 89 5 104
2011 CS-03 57 24 6 6 3 3 0 84 9 98
2011 CS-04 53 27 13 7 0 0 0 80 7 30
2011 CS-05 45 45 9 0 0 0 0 91 0 11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 22 6 4 3 1 1 87 7 171
2019 CS-02 64 22 6 3 3 1 0 88 6 67
2019 CS-03 63 21 4 5 5 0 2 85 11 56
2019 CS-04 62 33 5 0 0 0 0 95 0 21
2018 CS 62 27 6 2 2 1 0 90 4 147
2018 CS-02 65 28 4 2 2 0 0 93 4 54
2018 CS-03 50 27 13 2 4 4 0 80 6 52
2018 CS-04 73 27 0 0 0 0 0 100 0 22
2017 CS 65 20 10 1 3 1 0 86 4 158
2017 CS-02 65 18 10 2 3 2 0 85 5 60
2017 CS-03 59 24 13 0 2 2 0 85 2 54
2017 CS-04 67 24 0 5 5 0 0 90 10 21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 56 25 8 7 4 0 1 81 11 171
2019 CS-02 60 16 10 9 4 0 0 76 13 67
2019 CS-03 48 34 5 7 4 0 2 84 11 56
2019 CS-04 57 33 5 5 0 0 0 90 5 21
2018 CS 50 24 13 5 6 0 1 75 12 147
2018 CS-02 54 26 11 4 6 0 0 80 9 54
2018 CS-03 40 21 17 12 8 0 2 63 20 52
2018 CS-04 59 27 14 0 0 0 0 86 0 22
2017 CS 53 26 11 6 4 0 0 79 10 158
2017 CS-02 58 23 12 3 3 0 0 82 7 60
2017 CS-03 43 26 19 6 7 0 0 68 13 54
2017 CS-04 57 29 0 10 5 0 0 86 14 21
2014 CS 48 35 11 3 2 0 0 83 5 192
2014 CS-01 35 35 25 0 5 0 0 70 5 20
2014 CS-02 54 31 9 3 3 0 0 85 5 74
2014 CS-03 41 41 12 5 2 0 0 82 6 66
2014 CS-04 67 25 8 0 0 0 0 92 0 24

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 40 19 15 2 5 0 63 17 62
2019 CS-03 15 32 24 18 3 9 0 52 23 34
2019 CS-04 18 47 24 12 0 0 0 65 12 17
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 38 15 4 4 9 0 76 8 168
2019 CS-02 33 30 14 0 5 18 0 78 6 66
2019 CS-03 36 29 22 7 4 2 0 67 11 55
2019 CS-04 10 62 14 5 5 5 0 75 10 21
2018 CS 31 35 15 9 5 5 1 70 14 148
2018 CS-02 24 40 13 7 4 11 2 73 13 55
2018 CS-03 23 44 15 12 4 2 0 69 16 52
2018 CS-04 45 14 23 9 9 0 0 59 18 22
2017 CS 26 34 18 6 4 11 0 68 11 158
2017 CS-02 28 25 20 0 5 22 0 68 6 60
2017 CS-03 18 48 17 9 4 4 0 69 13 54
2017 CS-04 24 29 24 14 5 5 0 55 20 21
2014 CS 24 36 14 8 5 13 0 69 14 192
2014 CS-01 20 30 10 5 5 30 0 71 14 20
2014 CS-02 27 31 15 5 3 19 0 72 10 74
2014 CS-03 17 43 17 11 6 8 0 64 18 66
2014 CS-04 38 33 8 13 8 0 0 71 21 24
2011 CS 24 35 17 7 7 10 0 65 16 272
2011 CS-01 29 48 3 3 0 16 0 92 4 31
2011 CS-02 20 33 19 8 9 10 1 60 18 103
2011 CS-03 19 29 23 10 6 13 0 55 19 97
2011 CS-04 30 43 13 3 10 0 0 73 13 30
2011 CS-05 64 36 0 0 0 0 0 100 0 11

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 39 14 10 6 2 0 69 17 167
2019 CS-02 27 37 16 9 6 4 0 67 16 67
2019 CS-03 32 38 11 13 4 2 0 71 17 53
2019 CS-04 19 48 10 14 10 0 0 67 24 21
2018 CS 22 34 17 14 11 1 1 58 25 148
2018 CS-02 16 33 20 18 9 4 0 51 28 55
2018 CS-03 15 40 21 13 8 0 2 57 22 52
2018 CS-04 36 27 9 9 18 0 0 64 27 22
2017 CS 24 31 21 13 9 2 0 56 22 158
2017 CS-02 23 28 27 8 10 3 0 54 19 60
2017 CS-03 15 39 24 15 7 0 0 54 22 54
2017 CS-04 33 29 10 19 10 0 0 62 29 21
2014 CS 17 36 21 16 6 4 0 55 23 191
2014 CS-01 10 50 10 20 0 10 0 67 22 20
2014 CS-02 18 30 26 15 5 7 0 51 22 74
2014 CS-03 12 40 23 17 8 0 0 52 25 65
2014 CS-04 29 29 13 17 13 0 0 58 29 24
2011 CS 18 33 21 15 10 3 0 52 26 274
2011 CS-01 19 42 10 23 6 0 0 61 29 31
2011 CS-02 15 31 27 13 10 3 1 48 24 104
2011 CS-03 13 30 24 16 11 5 0 45 29 98
2011 CS-04 13 50 7 13 17 0 0 63 30 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 13 21 25 19 18 3 0 36 38 216
2008 CS-01 13 6 42 10 26 3 0 20 37 31
2008 CS-02 12 21 26 20 18 4 0 34 39 85
2008 CS-03 7 31 26 15 18 3 0 39 34 61
2008 CS-04 21 18 7 36 14 4 0 41 52 28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 31 22 15 7 5 1 53 24 169
2019 CS-02 19 27 24 12 7 10 0 52 22 67
2019 CS-03 20 36 16 18 5 2 2 58 25 55
2019 CS-04 10 38 19 24 10 0 0 48 33 21
2018 CS 15 31 17 18 11 7 0 50 32 148
2018 CS-02 15 24 18 22 9 13 0 44 35 55
2018 CS-03 10 33 19 19 12 8 0 46 33 52
2018 CS-04 18 45 5 9 23 0 0 64 32 22
2017 CS 16 30 24 15 8 6 0 50 24 158
2017 CS-02 15 30 25 15 8 7 0 48 25 60
2017 CS-03 15 28 26 13 11 7 0 46 26 54
2017 CS-04 10 43 24 19 5 0 0 52 24 21
2014 CS 10 30 24 18 11 7 0 43 31 192
2014 CS-01 5 25 35 25 5 5 0 32 32 20
2014 CS-02 11 31 19 16 8 15 0 49 29 74
2014 CS-03 9 26 30 18 14 3 0 36 33 66
2014 CS-04 17 33 13 17 21 0 0 50 38 24
2011 CS 7 32 21 21 14 6 0 41 37 272
2011 CS-01 13 39 19 10 16 3 0 53 27 31
2011 CS-02 7 26 25 23 12 7 0 35 38 103
2011 CS-03 3 32 21 24 13 7 0 38 40 97
2011 CS-04 10 30 20 17 23 0 0 40 40 30
2011 CS-05 18 64 0 18 0 0 0 82 18 11
2008 CS 4 20 19 30 23 5 0 25 56 215
2008 CS-01 0 19 19 32 23 6 0 21 59 31
2008 CS-02 5 14 22 29 22 7 0 20 56 85
2008 CS-03 3 20 23 28 21 3 2 24 52 61
2008 CS-04 7 21 4 39 29 0 0 29 68 28

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 34 17 22 9 2 0 52 32 169
2019 CS-02 16 28 22 18 9 6 0 48 29 67
2019 CS-03 20 36 9 25 9 0 0 56 35 55
2019 CS-04 5 38 14 33 10 0 0 43 43 21
2018 CS 15 32 18 18 16 2 0 48 34 148
2018 CS-02 15 31 16 16 18 4 0 47 36 55
2018 CS-03 12 27 21 23 15 2 0 39 39 52
2018 CS-04 18 41 14 14 14 0 0 59 27 22
2017 CS 15 40 18 12 11 4 1 57 24 158
2017 CS-02 12 37 20 13 12 7 0 52 27 60
2017 CS-03 13 41 18 15 7 4 2 57 24 54
2017 CS-04 10 52 19 10 10 0 0 62 19 21
2014 CS 13 35 20 19 11 2 0 49 31 192
2014 CS-01 5 45 35 10 5 0 0 50 15 20
2014 CS-02 18 26 19 23 12 3 0 44 36 74
2014 CS-03 8 39 18 18 14 3 0 49 33 66
2014 CS-04 17 33 21 17 13 0 0 50 29 24
2011 CS 12 31 24 18 13 3 0 44 31 272
2011 CS-01 19 39 16 13 13 0 0 58 26 31
2011 CS-02 12 20 24 29 13 2 0 33 43 103
2011 CS-03 6 33 32 10 13 5 0 41 25 97
2011 CS-04 10 47 13 17 13 0 0 57 30 30
2011 CS-05 45 45 9 0 0 0 0 91 0 11
2008 CS 7 24 22 26 19 1 0 32 46 216
2008 CS-01 10 13 35 26 16 0 0 23 42 31
2008 CS-02 6 24 22 26 21 1 0 30 48 85
2008 CS-03 5 30 18 31 15 2 0 35 47 61
2008 CS-04 11 25 14 21 29 0 0 36 50 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 30 8 4 2 5 0 86 6 171
2019 CS-02 49 24 9 3 4 10 0 82 8 67
2019 CS-03 55 32 5 5 0 2 0 89 5 56
2019 CS-04 43 43 14 0 0 0 0 86 0 21
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 46 22 6 2 1 0 69 9 171
2019 CS-02 24 36 22 10 4 3 0 62 15 67
2019 CS-03 23 57 16 4 0 0 0 80 4 56
2019 CS-04 10 57 24 10 0 0 0 67 10 21
2018 CS 26 46 12 8 7 1 0 73 15 145
2018 CS-02 25 43 9 9 9 4 0 71 20 53
2018 CS-03 24 57 10 6 4 0 0 80 10 51
2018 CS-04 32 36 14 14 5 0 0 68 18 22
2017 CS 18 47 18 9 4 3 1 68 13 157
2017 CS-02 18 42 18 10 5 5 2 64 16 60
2017 CS-03 17 58 15 7 2 2 0 76 9 54
2017 CS-04 15 40 30 5 10 0 0 55 15 20
2014 CS 19 43 23 8 6 1 0 63 14 192
2014 CS-01 25 40 30 0 5 0 0 65 5 20
2014 CS-02 19 39 24 8 7 3 0 60 15 74
2014 CS-03 12 44 27 11 6 0 0 56 17 66
2014 CS-04 29 50 8 8 4 0 0 79 13 24
2011 CS 19 42 21 11 5 2 0 62 16 274
2011 CS-01 39 42 10 3 6 0 0 81 10 31
2011 CS-02 13 38 27 15 4 3 0 52 20 104
2011 CS-03 17 42 22 8 7 3 0 61 16 98
2011 CS-04 13 60 17 10 0 0 0 73 10 30
2011 CS-05 55 27 0 18 0 0 0 82 18 11

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 41 19 22 4 4 0 53 27 169
2019 CS-02 16 30 19 21 6 7 0 50 29 67
2019 CS-03 9 46 17 24 2 2 0 57 26 54
2019 CS-04 0 52 14 29 5 0 0 52 33 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 39 15 12 2 0 0 71 14 170
2019 CS-02 30 34 19 15 1 0 0 64 16 67
2019 CS-03 36 35 9 16 4 0 0 71 20 55
2019 CS-04 29 62 5 5 0 0 0 90 5 21
2018 CS 37 39 14 6 3 2 0 77 9 145
2018 CS-02 35 40 13 2 4 6 0 80 6 52
2018 CS-03 33 40 13 12 2 0 0 73 13 52
2018 CS-04 32 50 9 5 5 0 0 82 9 22
2017 CS 37 41 13 4 3 2 1 79 7 158
2017 CS-02 33 33 18 8 3 3 0 69 12 60
2017 CS-03 33 43 15 4 2 2 2 79 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 42 36 10 6 3 3 1 80 9 192
2014 CS-01 35 40 20 5 0 0 0 75 5 20
2014 CS-02 42 36 8 5 1 4 3 84 7 74
2014 CS-03 35 39 12 6 5 3 0 76 11 66
2014 CS-04 54 33 0 8 4 0 0 88 13 24
2011 CS 35 34 12 9 4 5 1 73 14 274
2011 CS-01 48 35 10 3 0 0 3 87 3 31
2011 CS-02 32 35 15 7 6 5 1 70 13 104
2011 CS-03 26 38 9 13 5 8 1 70 20 98
2011 CS-04 50 20 17 13 0 0 0 70 13 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 21 34 16 14 11 3 2 57 26 216
2008 CS-01 19 32 32 6 0 6 3 57 7 31
2008 CS-02 20 29 12 18 15 5 1 53 35 85
2008 CS-03 15 43 11 16 11 0 3 59 29 61
2008 CS-04 32 29 21 11 7 0 0 61 18 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 37 17 3 2 3 0 78 5 171
2019 CS-02 42 25 22 4 1 4 0 70 6 67
2019 CS-03 34 43 16 4 2 2 0 78 5 56
2019 CS-04 38 33 19 0 5 5 0 75 5 21
2018 CS 36 42 14 3 3 2 0 80 6 146
2018 CS-02 42 42 11 2 2 2 0 85 4 53
2018 CS-03 29 46 15 4 4 2 0 76 8 52
2018 CS-04 32 45 18 5 0 0 0 77 5 22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 29 20 11 6 14 0 57 20 170
2019 CS-02 27 26 20 11 5 12 0 60 17 66
2019 CS-03 21 27 20 14 7 11 0 54 24 56
2019 CS-04 5 43 29 14 5 5 0 50 20 21
2018 CS 26 22 17 15 8 11 1 54 26 146
2018 CS-02 31 26 9 13 9 9 2 65 25 54
2018 CS-03 22 20 25 16 6 12 0 47 24 51
2018 CS-04 14 23 18 18 14 14 0 42 37 22
2017 CS 18 28 23 11 8 13 0 52 22 158
2017 CS-02 20 30 22 10 7 12 0 57 19 60
2017 CS-03 15 26 24 13 9 13 0 47 26 54
2017 CS-04 10 29 29 14 14 5 0 40 30 21
2014 CS 19 26 23 14 10 9 0 49 26 192
2014 CS-01 15 30 30 15 10 0 0 45 25 20
2014 CS-02 22 22 26 9 8 14 0 50 20 74
2014 CS-03 14 30 17 18 14 8 0 48 34 66
2014 CS-04 25 17 25 17 8 8 0 45 27 24
2011 CS 16 24 19 11 13 15 1 48 29 274
2011 CS-01 26 26 6 10 10 19 3 67 25 31
2011 CS-02 13 22 22 15 11 15 2 42 31 104
2011 CS-03 13 23 21 7 19 15 0 43 31 98
2011 CS-04 13 30 20 17 10 10 0 48 30 30
2011 CS-05 45 36 9 0 0 9 0 90 0 11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 41 18 10 8 3 0 62 19 170
2019 CS-02 23 41 17 3 12 5 0 67 16 66
2019 CS-03 18 34 20 18 7 4 0 54 26 56
2019 CS-04 14 62 14 5 5 0 0 76 10 21
2018 CS 20 31 20 10 16 3 0 52 27 146
2018 CS-02 21 28 23 4 21 4 0 51 25 53
2018 CS-03 10 37 19 13 17 4 0 48 32 52
2018 CS-04 32 23 18 18 9 0 0 55 27 22
2017 CS 16 39 14 16 13 1 0 56 30 158
2017 CS-02 12 37 17 23 10 2 0 49 34 60
2017 CS-03 20 39 17 9 13 2 0 60 23 54
2017 CS-04 5 52 14 14 14 0 0 57 29 21
2014 CS 10 36 18 20 14 2 0 48 34 191
2014 CS-01 5 35 35 10 15 0 0 40 25 20
2014 CS-02 14 28 20 23 12 3 0 43 36 74
2014 CS-03 9 45 9 23 11 3 0 56 35 65
2014 CS-04 8 29 21 17 25 0 0 38 42 24
2011 CS 20 34 21 11 12 2 0 55 24 273
2011 CS-01 26 23 26 3 19 3 0 50 23 31
2011 CS-02 17 39 21 9 12 2 0 57 21 103
2011 CS-03 17 29 20 19 11 3 0 47 32 98
2011 CS-04 20 37 23 7 13 0 0 57 20 30
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 12 31 21 17 18 0 0 44 35 216
2008 CS-01 13 26 19 19 23 0 0 39 42 31
2008 CS-02 11 34 16 20 16 1 1 46 37 85
2008 CS-03 11 36 26 15 11 0 0 48 26 61
2008 CS-04 11 21 29 11 29 0 0 32 39 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 24 18 18 16 4 1 46 35 171
2019 CS-02 16 19 22 18 18 6 0 38 38 67
2019 CS-03 20 30 18 16 14 0 2 51 31 56
2019 CS-04 19 24 10 24 24 0 0 43 48 21
2018 CS 15 30 16 12 25 0 2 46 38 147
2018 CS-02 15 30 11 15 28 0 2 45 43 54
2018 CS-03 8 35 21 10 25 0 2 43 35 52
2018 CS-04 23 18 14 14 27 0 5 43 43 22
2017 CS 13 23 16 22 26 1 0 36 48 158
2017 CS-02 7 18 22 32 20 2 0 26 52 60
2017 CS-03 13 29 11 15 30 2 0 43 46 54
2017 CS-04 14 29 19 14 24 0 0 43 38 21
2014 CS 8 17 12 23 36 3 1 26 61 192
2014 CS-01 5 15 20 10 45 5 0 21 58 20
2014 CS-02 7 16 11 26 39 1 0 23 66 74
2014 CS-03 8 17 15 20 35 5 2 26 58 66
2014 CS-04 17 13 8 33 29 0 0 29 63 24
2011 CS 11 21 17 18 32 2 1 32 51 274
2011 CS-01 16 16 16 16 32 3 0 33 50 31
2011 CS-02 5 17 14 24 38 1 1 23 63 104
2011 CS-03 10 23 17 13 32 3 1 35 47 98
2011 CS-04 17 20 23 17 23 0 0 37 40 30
2011 CS-05 36 45 18 0 0 0 0 82 0 11
2008 CS 7 19 15 23 35 0 1 27 58 216
2008 CS-01 10 16 13 26 35 0 0 26 61 31
2008 CS-02 2 14 13 28 42 0 0 16 71 85
2008 CS-03 11 25 18 16 28 0 2 37 45 61
2008 CS-04 7 25 18 18 29 0 4 33 48 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 7 3 3 1 4 87 6 168
2019 CS-02 54 27 9 3 3 0 4 84 6 67
2019 CS-03 52 33 4 4 4 0 4 88 8 54
2019 CS-04 70 25 0 0 5 0 0 95 5 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 15 11 9 12 3 8 65 23 170
2019 CS-02 40 12 10 9 10 7 10 64 24 67
2019 CS-03 45 18 11 11 11 0 4 66 23 55
2019 CS-04 33 14 14 14 24 0 0 48 38 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 32 11 8 4 1 4 77 12 170
2019 CS-02 34 34 13 7 4 3 3 73 13 67
2019 CS-03 44 31 11 7 4 0 4 77 11 55
2019 CS-04 52 29 14 5 0 0 0 81 5 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 29 11 9 3 2 4 76 12 170
2019 CS-02 35 29 15 9 5 5 3 69 15 66
2019 CS-03 45 32 11 7 2 0 4 80 9 56
2019 CS-04 52 29 5 10 5 0 0 81 14 21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 16 13 7 14 2 5 63 23 171
2019 CS-02 42 12 15 6 16 3 6 59 25 67
2019 CS-03 41 14 14 11 14 0 5 58 26 56
2019 CS-04 52 10 10 10 19 0 0 62 29 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 18 4 2 2 1 3 91 4 171
2019 CS-02 61 28 0 3 3 3 1 94 6 67
2019 CS-03 75 9 7 4 0 0 5 89 4 56
2019 CS-04 81 19 0 0 0 0 0 100 0 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 81 10 3 1 2 1 2 94 3 170
2019 CS-02 82 11 2 0 3 2 2 95 3 66
2019 CS-03 79 7 5 0 4 2 4 91 4 56
2019 CS-04 81 14 0 5 0 0 0 95 5 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 84 6 2 1 1 1 5 95 2 171
2019 CS-02 79 7 3 1 1 1 6 94 3 67
2019 CS-03 84 5 4 2 2 2 2 93 4 56
2019 CS-04 95 5 0 0 0 0 0 100 0 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 48 17 9 5 4 0 68 14 170
2019 CS-02 18 44 20 8 5 6 0 66 13 66
2019 CS-03 16 52 13 13 5 2 0 69 18 56
2019 CS-04 14 67 10 5 5 0 0 81 10 21
2018 CS 17 38 22 10 10 3 0 57 20 147
2018 CS-02 19 37 26 11 6 2 0 57 17 54
2018 CS-03 13 35 23 10 15 4 0 50 26 52
2018 CS-04 14 55 23 0 9 0 0 68 9 22
2017 CS 16 43 21 11 5 3 0 62 16 158
2017 CS-02 18 47 15 12 7 2 0 66 19 60
2017 CS-03 13 39 31 9 4 4 0 54 13 54
2017 CS-04 14 62 14 5 5 0 0 76 10 21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 44 11 6 2 2 0 81 8 169
2019 CS-02 33 42 14 5 2 5 0 79 6 66
2019 CS-03 36 43 11 7 4 0 0 79 11 56
2019 CS-04 25 55 5 15 0 0 0 80 15 20
2018 CS 46 38 10 1 1 3 1 87 3 147
2018 CS-02 50 33 7 2 2 4 2 88 4 54
2018 CS-03 37 40 17 2 2 2 0 78 4 52
2018 CS-04 45 55 0 0 0 0 0 100 0 22
2017 CS 39 42 12 4 1 3 0 83 5 158
2017 CS-02 40 32 17 3 3 5 0 75 7 60
2017 CS-03 32 56 11 2 0 0 0 87 2 54
2017 CS-04 43 43 5 5 0 5 0 90 5 21
2014 CS 44 38 8 4 3 3 1 85 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 43 35 11 1 4 4 1 83 6 74
2014 CS-03 36 44 12 5 0 3 0 83 5 66
2014 CS-04 54 33 0 4 8 0 0 88 13 24
2011 CS 33 36 18 6 4 4 0 71 10 272
2011 CS-01 42 39 3 3 6 6 0 86 10 31
2011 CS-02 31 33 25 6 1 4 0 67 7 103
2011 CS-03 24 38 19 8 7 4 0 65 16 97
2011 CS-04 40 43 10 0 7 0 0 83 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 37 12 2 1 6 0 84 3 169
2019 CS-02 45 29 12 2 2 11 0 83 3 66
2019 CS-03 42 40 13 2 2 2 0 83 4 55
2019 CS-04 33 52 5 5 0 5 0 90 5 21
2018 CS 49 33 10 2 1 3 1 86 4 147
2018 CS-02 45 35 11 2 2 4 2 85 4 55
2018 CS-03 42 38 10 4 2 4 0 84 6 52
2018 CS-04 62 29 10 0 0 0 0 90 0 21
2017 CS 39 41 10 3 2 4 1 84 5 158
2017 CS-02 42 28 10 7 5 7 2 76 13 60
2017 CS-03 35 50 13 0 0 2 0 87 0 54
2017 CS-04 48 38 10 5 0 0 0 86 5 21
2014 CS 45 34 12 3 2 4 1 83 5 190
2014 CS-01 50 50 0 0 0 0 0 100 0 20
2014 CS-02 42 27 18 1 4 5 1 75 6 73
2014 CS-03 38 39 12 6 0 5 0 81 6 65
2014 CS-04 67 25 4 0 4 0 0 92 4 24

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 37 4 4 2 0 0 91 5 170
2019 CS-02 58 35 3 3 2 0 0 92 5 66
2019 CS-03 48 43 2 4 4 0 0 91 7 56
2019 CS-04 67 24 5 5 0 0 0 90 5 21
2018 CS 53 35 8 3 1 0 0 88 4 148
2018 CS-02 55 33 9 2 2 0 0 87 4 55
2018 CS-03 48 37 10 6 0 0 0 85 6 52
2018 CS-04 50 45 0 5 0 0 0 95 5 22
2017 CS 47 37 9 4 2 1 0 85 6 158
2017 CS-02 50 32 12 2 3 2 0 83 5 60
2017 CS-03 44 46 4 6 0 0 0 91 6 54
2017 CS-04 48 33 14 5 0 0 0 81 5 21
2014 CS 49 36 12 2 1 0 1 85 3 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 51 31 12 3 1 0 1 84 4 74
2014 CS-03 42 38 18 2 0 0 0 80 2 66
2014 CS-04 54 33 8 0 4 0 0 88 4 24
2011 CS 42 36 14 4 3 1 0 79 8 272
2011 CS-01 42 45 6 0 3 3 0 90 3 31
2011 CS-02 39 35 19 4 3 0 0 74 7 103
2011 CS-03 36 39 13 5 5 1 0 76 10 97
2011 CS-04 47 37 7 10 0 0 0 83 10 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11
2008 CS 27 39 19 8 6 0 0 66 14 216
2008 CS-01 26 39 19 6 10 0 0 65 16 31
2008 CS-02 26 38 20 11 6 0 0 64 16 85
2008 CS-03 23 49 15 3 10 0 0 72 13 61
2008 CS-04 32 32 25 11 0 0 0 64 11 28

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 35 12 4 4 0 0 81 7 170
2019 CS-02 44 32 15 5 5 0 0 76 9 66
2019 CS-03 46 39 9 2 4 0 0 86 5 56
2019 CS-04 48 29 14 5 5 0 0 76 10 21
2018 CS 39 33 14 7 5 1 0 73 12 147
2018 CS-02 35 39 13 9 2 2 0 75 11 54
2018 CS-03 37 29 15 10 10 0 0 65 19 52
2018 CS-04 41 32 18 5 5 0 0 73 9 22
2017 CS 39 32 14 8 6 1 0 72 14 158
2017 CS-02 40 27 15 7 10 2 0 68 17 60
2017 CS-03 35 30 22 7 6 0 0 65 13 54
2017 CS-04 38 48 5 10 0 0 0 86 10 21
2014 CS 29 34 16 12 8 1 0 64 21 192
2014 CS-01 40 35 10 15 0 0 0 75 15 20
2014 CS-02 27 36 16 11 8 1 0 64 19 74
2014 CS-03 24 35 17 15 8 2 0 60 23 66
2014 CS-04 33 25 17 8 17 0 0 58 25 24
2011 CS 31 36 21 8 3 1 0 67 11 274
2011 CS-01 32 45 13 3 6 0 0 77 10 31
2011 CS-02 25 39 25 10 0 1 0 65 10 104
2011 CS-03 28 34 26 5 7 1 0 62 12 98
2011 CS-04 43 27 10 20 0 0 0 70 20 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 40 11 2 4 0 0 83 6 169
2019 CS-02 39 39 14 3 5 0 0 79 8 66
2019 CS-03 46 39 9 2 4 0 0 86 5 56
2019 CS-04 38 43 10 5 5 0 0 81 10 21
2018 CS 36 37 15 7 5 0 0 73 12 148
2018 CS-02 29 45 16 7 2 0 0 75 9 55
2018 CS-03 37 31 13 10 10 0 0 67 19 52
2018 CS-04 32 41 14 9 5 0 0 73 14 22
2017 CS 38 34 11 14 3 0 0 72 17 157
2017 CS-02 37 37 10 13 3 0 0 73 17 60
2017 CS-03 39 26 17 15 4 0 0 65 18 54
2017 CS-04 33 52 0 14 0 0 0 86 14 21
2014 CS 26 42 15 11 6 1 0 68 17 192
2014 CS-01 35 40 15 10 0 0 0 75 10 20
2014 CS-02 23 46 14 14 4 0 0 69 18 74
2014 CS-03 23 43 17 12 5 2 0 66 17 66
2014 CS-04 29 33 13 8 17 0 0 63 25 24
2011 CS 31 39 18 8 4 0 0 70 12 274
2011 CS-01 32 52 6 3 6 0 0 84 10 31
2011 CS-02 26 42 23 8 1 0 0 68 9 104
2011 CS-03 30 33 22 8 6 1 0 63 14 98
2011 CS-04 37 37 3 17 7 0 0 73 23 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 16 40 21 13 9 0 0 56 23 216
2008 CS-01 19 39 16 10 16 0 0 58 26 31
2008 CS-02 11 39 27 15 8 0 0 49 24 85
2008 CS-03 21 43 18 13 5 0 0 64 18 61
2008 CS-04 14 39 21 11 14 0 0 54 25 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 36 12 7 4 2 0 77 11 170
2019 CS-02 33 36 14 9 5 3 0 72 14 66
2019 CS-03 43 38 11 4 5 0 0 80 9 56
2019 CS-04 38 43 10 10 0 0 0 81 10 21
2018 CS 35 29 18 10 6 2 0 65 17 147
2018 CS-02 29 36 18 9 4 4 0 68 13 55
2018 CS-03 33 24 20 14 10 0 0 57 24 51
2018 CS-04 41 23 18 9 9 0 0 64 18 22
2017 CS 38 27 18 9 4 3 0 67 14 158
2017 CS-02 35 32 17 7 5 5 0 70 12 60
2017 CS-03 37 30 18 11 4 0 0 67 15 54
2017 CS-04 48 19 14 10 5 5 0 70 15 21
2014 CS 29 28 21 12 6 4 0 59 19 192
2014 CS-01 20 40 10 10 15 5 0 63 26 20
2014 CS-02 31 27 26 12 1 3 0 60 14 74
2014 CS-03 29 29 17 15 5 6 0 61 21 66
2014 CS-04 33 13 29 8 17 0 0 46 25 24
2011 CS 34 29 22 8 4 2 0 65 13 274
2011 CS-01 32 19 29 6 13 0 0 52 19 31
2011 CS-02 34 32 21 9 4 1 0 66 13 104
2011 CS-03 31 33 22 7 3 4 0 66 11 98
2011 CS-04 40 23 17 13 3 3 0 66 17 30
2011 CS-05 64 9 18 9 0 0 0 73 9 11
2008 CS 17 31 23 11 13 6 0 51 25 216
2008 CS-01 10 42 23 6 19 0 0 52 26 31
2008 CS-02 9 29 24 16 12 8 1 43 31 85
2008 CS-03 28 28 26 8 7 3 0 58 15 61
2008 CS-04 25 29 18 4 14 11 0 60 20 28
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 23 40 37 171
2019 CS-02 22 39 39 67
2019 CS-03 18 43 39 56
2019 CS-04 38 43 19 21
2018 CS 30 37 32 148
2018 CS-02 22 36 42 55
2018 CS-03 33 40 27 52
2018 CS-04 41 32 27 22
2017 CS 20 39 41 158
2017 CS-02 20 42 38 60
2017 CS-03 22 39 39 54
2017 CS-04 10 48 43 21
2014 CS 22 36 42 192
2014 CS-01 40 25 35 20
2014 CS-02 14 42 45 74
2014 CS-03 21 32 47 66
2014 CS-04 33 42 25 24
2011 CS 22 39 39 273
2011 CS-01 45 29 26 31
2011 CS-02 13 43 45 103
2011 CS-03 20 38 42 98
2011 CS-04 33 40 27 30
2011 CS-05 27 36 36 11

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 3 33 35 20 3 8 40
2019 CS-02 0 20 47 27 0 7 15
2019 CS-03 0 30 30 20 0 20 10
2018 CS 18 20 38 13 4 7 45
2018 CS-02 8 33 42 8 8 0 12
2018 CS-03 12 18 35 24 0 12 17
2017 CS 29 16 29 10 0 16 31
2017 CS-02 17 25 17 17 0 25 12
2017 CS-03 51 17 25 0 0 8 12
2014 CS 12 28 44 12 9999 5 43
2014 CS-02 0 10 60 10 9999 20 10
2014 CS-03 29 42 14 14 9999 0 14
2011 CS 12 37 30 15 9999 7 60
2011 CS-01 7 36 29 14 9999 14 14
2011 CS-02 8 46 31 15 9999 0 13
2011 CS-03 15 45 15 20 9999 5 20
2011 CS-04 10 20 50 10 9999 10 10
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 50 8 4 2 1 1 86 6 171
2019 CS-02 25 51 9 7 4 1 1 78 12 67
2019 CS-03 36 57 7 0 0 0 0 93 0 56
2019 CS-04 52 38 10 0 0 0 0 90 0 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 31 8 0 1 4 1 91 1 171
2019 CS-02 52 31 7 0 1 7 0 90 2 67
2019 CS-03 52 34 13 0 0 0 2 87 0 56
2019 CS-04 67 29 5 0 0 0 0 95 0 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 4 96 171
2019 CS-01 0 100 15
2019 CS-04 0 100 21
2018 CS 3 97 147
2018 CS-01 0 100 10
2018 CS-04 0 100 22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 92 170
2019 CS-01 0 100 15
2019 CS-02 13 87 67

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 19 22 3 1 29 7 60 6 171
2019 CS-02 24 12 22 1 1 28 10 59 5 67
2019 CS-03 14 21 25 5 2 30 2 53 11 56
2019 CS-04 14 38 24 0 0 19 5 69 0 21
2018 CS 14 21 15 3 3 36 7 63 11 148
2018 CS-02 13 20 9 5 7 40 5 60 23 55
2018 CS-03 12 23 19 4 0 37 6 60 7 52
2018 CS-04 9 27 14 0 0 36 14 73 0 22
2017 CS 16 21 19 6 2 28 8 58 12 158
2017 CS-02 13 22 20 5 5 25 10 54 15 60
2017 CS-03 11 17 22 9 0 35 6 47 15 54
2017 CS-04 19 14 14 5 0 33 14 64 9 21
2014 CS 19 19 14 5 4 33 7 63 14 192
2014 CS-01 30 20 15 5 5 20 5 67 13 20
2014 CS-02 19 19 16 0 4 31 11 65 7 74
2014 CS-03 11 18 12 11 5 39 5 51 27 66
2014 CS-04 21 25 13 4 0 33 4 73 7 24

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 40 14 1 1 6 1 82 3 170
2019 CS-02 38 30 18 2 2 8 3 76 3 66
2019 CS-03 34 45 14 2 2 4 0 81 4 56
2019 CS-04 29 57 10 0 0 5 0 90 0 21
2018 CS 34 36 10 5 1 14 1 81 7 148
2018 CS-02 35 33 7 7 2 16 0 80 11 55
2018 CS-03 25 42 13 4 2 13 0 78 7 52
2018 CS-04 32 41 9 5 0 9 5 84 5 22
2017 CS 35 34 21 1 2 5 1 74 3 158
2017 CS-02 33 28 22 2 5 8 2 69 7 60
2017 CS-03 33 33 26 2 0 4 2 71 2 54
2017 CS-04 38 38 19 0 0 5 0 80 0 21
2014 CS 31 33 14 6 3 12 1 74 11 192
2014 CS-01 35 25 20 10 0 10 0 67 11 20
2014 CS-02 32 31 18 1 5 11 1 72 8 74
2014 CS-03 20 38 9 11 3 20 0 72 17 66
2014 CS-04 42 38 8 8 0 4 0 83 9 24
2011 CS 28 36 21 3 3 9 0 71 6 273
2011 CS-01 23 48 16 0 0 10 3 81 0 31
2011 CS-02 26 37 22 1 4 10 0 70 5 103
2011 CS-03 24 32 24 7 2 10 0 63 10 98
2011 CS-04 37 37 20 0 3 3 0 76 3 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 3 97 171
2019 CS-01 0 100 15
2018 CS 5 95 146

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 7 93 171
2019 CS-01 0 100 15
2019 CS-02 9 91 67

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 18 25 1 2 28 6 58 5 171
2019 CS-02 22 15 22 1 1 28 9 60 5 67
2019 CS-03 16 18 30 0 4 30 2 50 5 56
2019 CS-04 14 29 29 0 5 19 5 56 6 21
2018 CS 17 18 16 1 2 41 5 66 5 147
2018 CS-02 16 18 9 2 5 44 5 68 14 55
2018 CS-03 15 15 23 0 0 44 2 57 0 52
2018 CS-04 9 32 9 0 0 41 9 82 0 22
2017 CS 18 22 18 2 1 34 5 66 5 157
2017 CS-02 15 25 17 2 3 35 3 65 8 60
2017 CS-03 13 28 13 2 0 34 9 74 3 53
2017 CS-04 19 10 24 5 0 38 5 50 8 21
2014 CS 18 17 16 2 3 38 8 64 8 192
2014 CS-01 35 25 15 0 0 15 10 80 0 20
2014 CS-02 14 18 18 0 1 41 9 62 3 74
2014 CS-03 14 14 15 5 5 43 6 53 18 66
2014 CS-04 21 17 13 0 4 38 8 69 8 24

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 36 12 1 2 8 1 83 4 171
2019 CS-02 39 24 19 1 1 12 3 74 4 67
2019 CS-03 38 41 13 0 4 5 0 83 4 56
2019 CS-04 29 57 5 0 5 5 0 90 5 21
2018 CS 35 37 16 1 2 8 1 79 3 148
2018 CS-02 27 40 11 2 5 13 2 79 9 55
2018 CS-03 31 40 21 0 0 8 0 77 0 52
2018 CS-04 50 36 14 0 0 0 0 86 0 22
2017 CS 36 37 15 3 1 8 1 80 4 158
2017 CS-02 37 33 13 5 3 7 2 76 9 60
2017 CS-03 30 48 13 2 0 7 0 84 2 54
2017 CS-04 38 38 14 0 0 10 0 84 0 21
2014 CS 34 30 15 3 2 16 1 77 6 192
2014 CS-01 45 30 10 0 0 15 0 88 0 20
2014 CS-02 31 28 15 4 1 19 1 75 7 74
2014 CS-03 26 33 15 5 3 18 0 72 9 66
2014 CS-04 46 29 17 0 0 8 0 82 0 24
2011 CS 36 29 19 3 1 12 0 75 4 274
2011 CS-01 42 35 10 0 0 13 0 89 0 31
2011 CS-02 37 26 24 1 2 11 0 70 3 104
2011 CS-03 28 31 21 4 0 15 1 70 5 98
2011 CS-04 43 30 10 7 0 10 0 81 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 31 18 6 12 0 1 63 19 171
2019 CS-02 28 27 19 7 16 0 1 56 24 67
2019 CS-03 36 32 14 9 9 0 0 68 18 56
2019 CS-04 33 29 33 5 0 0 0 62 5 21
2018 CS 32 24 18 13 12 1 0 56 25 148
2018 CS-02 24 18 22 16 18 2 0 43 35 55
2018 CS-03 38 25 15 13 8 0 0 63 21 52
2018 CS-04 41 23 18 9 9 0 0 64 18 22
2017 CS 28 25 22 12 11 0 1 54 24 158
2017 CS-02 22 30 27 8 13 0 0 52 22 60
2017 CS-03 28 31 17 11 11 0 2 60 23 54
2017 CS-04 38 14 24 19 5 0 0 52 24 21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 32 28 16 11 0 1 45 27 171
2019 CS-02 16 37 22 9 13 0 1 55 23 67
2019 CS-03 14 23 34 18 11 0 0 38 29 56
2019 CS-04 5 29 38 24 5 0 0 33 29 21
2018 CS 11 32 29 16 11 0 0 43 28 148
2018 CS-02 18 31 24 13 15 0 0 49 27 55
2018 CS-03 10 35 27 15 13 0 0 44 29 52
2018 CS-04 5 27 41 23 5 0 0 32 27 22
2017 CS 14 27 25 16 16 1 1 42 33 158
2017 CS-02 18 22 30 20 8 2 0 41 29 60
2017 CS-03 11 29 24 17 18 0 0 41 35 54
2017 CS-04 5 29 29 10 29 0 0 33 38 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 37 27 9 4 1 1 59 14 171
2019 CS-02 30 39 16 12 1 0 1 70 14 67
2019 CS-03 18 41 32 4 5 0 0 59 9 56
2019 CS-04 10 29 52 5 5 0 0 38 10 21
2018 CS 20 39 24 12 5 0 0 59 17 147
2018 CS-02 30 41 19 4 7 0 0 70 11 54
2018 CS-03 15 44 17 17 6 0 0 60 23 52
2018 CS-04 5 32 50 14 0 0 0 36 14 22
2017 CS 21 35 24 10 8 1 1 57 19 158
2017 CS-02 23 42 17 13 2 2 2 67 16 60
2017 CS-03 17 35 28 7 13 0 0 52 20 54
2017 CS-04 10 19 48 14 10 0 0 29 24 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 25 24 23 17 0 1 36 40 170
2019 CS-02 15 33 16 18 16 0 1 48 35 67
2019 CS-03 9 18 27 27 20 0 0 27 46 56
2019 CS-04 5 20 35 20 20 0 0 25 40 20
2018 CS 14 21 22 26 15 1 1 36 41 147
2018 CS-02 25 16 20 25 9 2 2 43 36 55
2018 CS-03 6 27 22 29 16 0 0 33 45 51
2018 CS-04 5 27 23 23 23 0 0 32 45 22
2017 CS 13 20 23 22 20 1 1 34 43 158
2017 CS-02 23 13 25 23 13 2 0 37 37 60
2017 CS-03 6 21 22 26 26 0 0 26 52 54
2017 CS-04 10 19 29 19 24 0 0 29 43 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 26 15 4 4 1 5 77 8 170
2019 CS-02 54 21 9 4 4 1 6 81 10 67
2019 CS-03 44 33 20 2 0 0 2 78 2 55
2019 CS-04 29 33 24 5 5 0 5 65 10 21
2018 CS 41 35 14 5 1 1 3 79 6 147
2018 CS-02 48 33 9 4 0 2 4 86 4 54
2018 CS-03 38 35 19 6 0 0 2 75 6 52
2018 CS-04 36 41 18 5 0 0 0 77 5 22
2017 CS 41 25 15 6 2 1 10 74 9 157
2017 CS-02 53 23 7 7 0 2 8 85 7 60
2017 CS-03 39 22 26 4 0 2 8 67 4 54
2017 CS-04 14 43 14 14 10 0 5 60 25 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 33 22 7 4 0 1 67 11 170
2019 CS-02 36 25 22 13 1 0 1 62 15 67
2019 CS-03 34 45 16 2 4 0 0 79 5 56
2019 CS-04 19 48 29 0 5 0 0 67 5 21
2018 CS 34 33 19 7 5 1 1 68 13 147
2018 CS-02 40 29 16 5 5 2 2 72 11 55
2018 CS-03 29 37 17 13 4 0 0 65 17 52
2018 CS-04 38 24 29 0 10 0 0 62 10 21
2017 CS 29 32 21 9 6 1 1 63 15 158
2017 CS-02 35 28 20 8 5 3 0 65 14 60
2017 CS-03 26 32 24 13 4 0 2 59 17 54
2017 CS-04 19 38 14 10 19 0 0 57 29 21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 32 25 8 7 1 1 59 15 170
2019 CS-02 28 40 18 6 6 0 1 70 12 67
2019 CS-03 25 29 32 7 7 0 0 54 14 56
2019 CS-04 14 43 29 10 5 0 0 57 14 21
2018 CS 26 36 22 5 10 0 1 63 15 147
2018 CS-02 35 35 13 2 13 0 4 72 15 55
2018 CS-03 13 38 35 6 8 0 0 52 13 52
2018 CS-04 27 32 18 9 14 0 0 59 23 22
2017 CS 29 22 27 14 4 1 3 53 19 157
2017 CS-02 32 22 25 10 7 3 2 56 18 60
2017 CS-03 26 22 28 18 2 0 4 50 21 54
2017 CS-04 29 29 29 5 10 0 0 57 14 21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 35 25 13 5 0 1 57 18 170
2019 CS-02 27 39 18 9 6 0 1 67 15 67
2019 CS-03 20 27 32 13 9 0 0 46 21 56
2019 CS-04 5 48 29 19 0 0 0 52 19 21
2018 CS 16 40 23 12 7 1 1 57 19 147
2018 CS-02 18 40 24 7 7 2 2 60 15 55
2018 CS-03 12 38 25 15 10 0 0 50 25 52
2018 CS-04 14 45 14 18 9 0 0 59 27 22
2017 CS 18 31 27 16 6 1 1 50 22 158
2017 CS-02 27 23 30 8 8 3 0 52 17 60
2017 CS-03 7 46 17 22 7 0 0 54 29 54
2017 CS-04 14 24 38 24 0 0 0 38 24 21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 38 16 12 4 1 1 67 17 170
2019 CS-02 34 34 13 12 4 0 1 70 17 67
2019 CS-03 21 41 21 11 5 0 0 63 16 56
2019 CS-04 19 48 14 19 0 0 0 67 19 21
2018 CS 27 32 25 9 7 0 0 60 16 146
2018 CS-02 36 35 16 5 7 0 0 71 13 55
2018 CS-03 19 29 29 15 8 0 0 48 23 52
2018 CS-04 24 24 33 10 10 0 0 48 19 21
2017 CS 29 28 20 15 6 1 1 58 21 158
2017 CS-02 40 25 13 15 5 2 0 66 20 60
2017 CS-03 20 28 24 17 11 0 0 48 28 54
2017 CS-04 14 38 24 19 5 0 0 52 24 21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 25 15 8 7 1 2 69 16 170
2019 CS-02 45 21 16 4 9 0 4 69 14 67
2019 CS-03 38 29 16 13 5 0 0 66 18 56
2019 CS-04 57 24 5 5 10 0 0 81 14 21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 27 25 12 4 1 1 58 17 169
2019 CS-02 31 28 19 13 6 0 1 61 20 67
2019 CS-03 29 25 31 9 5 0 0 55 15 55
2019 CS-04 19 33 33 14 0 0 0 52 14 21
2018 CS 29 34 20 12 5 0 0 63 17 147
2018 CS-02 40 35 18 4 4 0 0 75 7 55
2018 CS-03 27 33 19 15 6 0 0 60 21 52
2018 CS-04 14 32 27 18 9 0 0 45 27 22
2017 CS 25 32 23 13 6 1 1 58 19 157
2017 CS-02 30 28 18 18 3 2 0 59 22 60
2017 CS-03 21 36 28 11 4 0 0 57 15 53
2017 CS-04 10 43 24 10 14 0 0 52 24 21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 25 8 2 5 0 1 85 7 169
2019 CS-02 57 24 10 1 6 0 1 82 8 67
2019 CS-03 64 24 7 2 4 0 0 87 5 55
2019 CS-04 62 33 0 0 5 0 0 95 5 21
2018 CS 56 23 10 3 5 1 1 81 9 146
2018 CS-02 58 29 5 2 4 2 0 89 6 55
2018 CS-03 58 13 15 4 8 0 2 73 12 52
2018 CS-04 48 33 14 5 0 0 0 81 5 21
2017 CS 64 18 10 4 1 1 1 84 6 158
2017 CS-02 62 17 13 3 2 3 0 81 5 60
2017 CS-03 65 20 9 4 2 0 0 85 6 54
2017 CS-04 67 19 5 10 0 0 0 86 10 21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 9 3 2 4 1 4 91 6 170
2019 CS-02 72 12 4 3 4 0 4 88 8 67
2019 CS-03 84 7 4 0 4 0 2 93 4 56
2019 CS-04 90 5 0 0 0 0 5 100 0 21
2018 CS 71 18 3 0 3 1 4 94 4 147
2018 CS-02 65 27 0 0 2 2 4 98 2 55
2018 CS-03 79 8 6 0 6 0 2 88 6 52
2018 CS-04 73 14 5 0 0 0 9 95 0 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 10 3 2 5 1 1 89 8 169
2019 CS-02 80 11 3 0 5 0 2 92 5 66
2019 CS-03 71 9 4 4 9 2 2 83 13 56
2019 CS-04 90 5 5 0 0 0 0 95 0 20
2018 CS 77 11 3 2 4 0 3 90 6 146
2018 CS-02 74 11 7 0 4 0 4 88 4 54
2018 CS-03 87 6 2 0 6 0 0 92 6 52
2018 CS-04 59 23 0 9 5 0 5 86 14 22
2017 CS 80 10 5 2 1 1 1 92 3 158
2017 CS-02 78 10 3 3 3 2 0 90 7 60
2017 CS-03 82 11 6 2 0 0 0 93 2 54
2017 CS-04 76 10 10 0 0 0 5 90 0 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 28 5 4 2 0 1 89 6 169
2019 CS-02 62 24 6 3 3 0 2 88 6 66
2019 CS-03 55 34 5 4 2 0 0 89 5 56
2019 CS-04 60 35 5 0 0 0 0 95 0 20
2018 CS 53 28 12 4 3 0 0 81 7 147
2018 CS-02 55 25 9 4 7 0 0 80 11 55
2018 CS-03 63 18 16 2 2 0 0 80 4 51
2018 CS-04 18 55 18 9 0 0 0 73 9 22
2017 CS 56 30 9 2 1 1 2 88 3 158
2017 CS-02 58 28 5 5 2 2 0 88 7 60
2017 CS-03 50 33 13 0 2 0 2 85 2 54
2017 CS-04 48 38 10 0 0 0 5 90 0 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 18 8 5 7 0 1 80 12 169
2019 CS-02 70 12 6 5 6 0 2 83 11 66
2019 CS-03 52 23 11 5 9 0 0 75 14 56
2019 CS-04 55 35 5 5 0 0 0 90 5 20
2018 CS 56 22 10 5 6 0 0 78 12 147
2018 CS-02 65 15 9 6 6 0 0 80 11 54
2018 CS-03 48 31 13 4 4 0 0 79 8 52
2018 CS-04 41 23 14 9 14 0 0 64 23 22
2017 CS 58 24 9 4 3 1 1 84 7 158
2017 CS-02 62 18 8 5 5 2 0 81 10 60
2017 CS-03 52 35 7 4 2 0 0 87 6 54
2017 CS-04 57 14 14 10 0 0 5 75 10 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 14 6 2 3 0 10 87 6 167
2019 CS-02 73 3 3 2 2 0 18 93 4 66
2019 CS-03 59 20 7 4 4 0 6 84 8 54
2019 CS-04 55 25 15 5 0 0 0 80 5 20
2018 CS 49 18 9 3 1 0 21 85 4 148
2018 CS-02 51 13 2 2 2 0 31 92 5 55
2018 CS-03 46 23 15 0 0 0 15 82 0 52
2018 CS-04 36 32 18 5 0 0 9 75 5 22
2017 CS 51 20 6 3 1 1 18 88 5 157
2017 CS-02 64 5 2 5 2 2 20 89 9 59
2017 CS-03 37 29 15 0 0 0 18 82 0 54
2017 CS-04 43 48 0 5 0 0 5 95 5 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 15 2 1 2 0 5 96 3 169
2019 CS-02 73 17 0 2 3 0 6 95 5 66
2019 CS-03 75 14 4 0 2 0 5 94 2 56
2019 CS-04 85 15 0 0 0 0 0 100 0 20
2018 CS 66 16 10 1 1 0 6 88 2 147
2018 CS-02 67 13 6 2 0 0 13 91 2 54
2018 CS-03 65 21 10 0 2 0 2 88 2 52
2018 CS-04 64 18 18 0 0 0 0 82 0 22
2017 CS 67 19 8 2 1 1 3 89 3 157
2017 CS-02 61 22 9 3 2 2 2 86 5 59
2017 CS-03 67 22 6 2 0 0 4 92 2 54
2017 CS-04 67 19 14 0 0 0 0 86 0 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 15 9 0 5 1 4 84 6 169
2019 CS-02 56 20 15 0 5 0 5 79 5 66
2019 CS-03 68 16 9 0 4 0 4 87 4 56
2019 CS-04 85 10 0 0 5 0 0 95 5 20
2018 CS 57 27 6 3 5 0 1 86 8 148
2018 CS-02 49 27 9 5 5 0 4 79 11 55
2018 CS-03 63 25 6 2 4 0 0 88 6 52
2018 CS-04 64 32 0 5 0 0 0 95 5 22
2017 CS 59 24 8 3 3 2 1 85 6 158
2017 CS-02 47 32 8 7 5 2 0 80 12 60
2017 CS-03 65 22 6 2 2 2 2 90 4 54
2017 CS-04 76 19 5 0 0 0 0 95 0 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 28 15 5 4 1 2 76 9 169
2019 CS-02 42 33 18 2 3 0 2 77 5 66
2019 CS-03 36 34 20 4 5 0 2 71 9 56
2019 CS-04 80 5 5 5 5 0 0 85 10 20
2018 CS 43 31 17 5 3 0 1 74 9 148
2018 CS-02 47 35 11 4 2 0 2 83 6 55
2018 CS-03 38 27 25 4 6 0 0 65 10 52
2018 CS-04 45 27 14 14 0 0 0 73 14 22
2017 CS 48 29 10 9 2 2 1 79 11 158
2017 CS-02 43 23 10 15 3 3 2 70 19 60
2017 CS-03 46 35 15 4 0 0 0 82 4 54
2017 CS-04 52 33 0 10 5 0 0 86 14 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 38 33 11 3 1 0 53 14 171
2019 CS-02 21 42 24 10 3 0 0 63 13 67
2019 CS-03 9 38 38 9 5 2 0 47 15 56
2019 CS-04 14 19 62 5 0 0 0 33 5 21
2018 CS 13 36 32 14 5 0 0 49 18 148
2018 CS-02 18 36 33 9 4 0 0 55 13 55
2018 CS-03 8 38 27 21 6 0 0 46 27 52
2018 CS-04 14 36 32 14 5 0 0 50 18 22
2017 CS 9 33 33 22 3 0 0 42 25 158
2017 CS-02 13 40 20 25 2 0 0 53 27 60
2017 CS-03 7 24 42 22 4 0 0 32 26 54
2017 CS-04 5 38 33 24 0 0 0 43 24 21

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 20 36 27 8 0 1 36 28 171
2019 CS-02 6 13 28 37 13 0 1 52 20 67
2019 CS-03 7 23 48 18 4 0 0 21 30 56
2019 CS-04 5 33 43 10 10 0 0 19 38 21
2018 CS 7 22 39 28 4 0 0 32 29 148
2018 CS-02 7 18 33 35 7 0 0 42 25 55
2018 CS-03 10 19 44 25 2 0 0 27 29 52
2018 CS-04 9 36 32 23 0 0 0 23 45 22
2017 CS 8 18 44 20 9 1 0 29 26 158
2017 CS-02 12 12 40 23 12 2 0 36 24 60
2017 CS-03 4 22 52 18 4 0 0 22 26 54
2017 CS-04 5 43 33 19 0 0 0 19 48 21

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 48 9 4 1 4 0 86 5 171
2019 CS-02 36 37 12 6 1 7 0 79 8 67
2019 CS-03 34 57 4 2 2 2 0 93 4 56
2019 CS-04 24 71 0 5 0 0 0 95 5 21
2018 CS 32 44 16 3 1 3 0 78 5 147
2018 CS-02 31 40 16 5 2 5 0 75 8 55
2018 CS-03 25 47 20 4 2 2 0 74 6 51
2018 CS-04 41 55 5 0 0 0 0 95 0 22
2017 CS 23 49 13 7 5 3 1 74 12 158
2017 CS-02 25 42 13 12 5 3 0 69 17 60
2017 CS-03 15 65 9 2 6 2 2 83 8 54
2017 CS-04 33 52 5 0 5 5 0 90 5 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 43 15 7 3 4 0 74 10 171
2019 CS-02 28 37 21 6 3 4 0 69 9 67
2019 CS-03 30 43 11 11 4 2 0 75 15 56
2019 CS-04 19 57 14 0 5 5 0 80 5 21
2018 CS 23 43 20 9 3 3 0 67 12 148
2018 CS-02 27 31 22 15 2 4 0 60 17 55
2018 CS-03 15 48 21 8 6 2 0 65 14 52
2018 CS-04 14 64 18 5 0 0 0 77 5 22
2017 CS 17 46 19 11 4 2 0 64 16 157
2017 CS-02 15 44 17 19 5 0 0 59 24 59
2017 CS-03 13 54 15 11 6 2 0 68 17 54
2017 CS-04 24 38 29 0 5 5 0 65 5 21
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 15 85 170
2019 CS-02 19 81 67
2019 CS-03 11 89 55
2019 CS-04 5 95 21
2017 CS 15 85 158
2017 CS-02 28 72 60
2017 CS-03 13 87 54
2017 CS-04 0 100 21
2014 CS 10 90 191
2014 CS-02 10 90 73
2014 CS-03 12 88 66

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 64 36 25
2019 CS-02 62 38 13
2017 CS 67 33 24
2017 CS-02 65 35 17
2014 CS 75 25 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 44 6 13 0 0 0 81 13 16
2017 CS 56 31 0 6 7 0 0 87 13 16
2017 CS-02 45 36 0 9 10 0 0 81 19 11
2014 CS 67 27 7 0 0 0 0 93 0 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 33 15 10 6 4 1 33 67 171
2019 CS-02 25 33 22 7 7 3 1 27 73 67
2019 CS-03 30 36 11 11 7 5 0 32 68 56
2019 CS-04 52 24 10 10 5 0 0 52 48 21
2018 CS 36 28 21 7 7 1 0 37 63 148
2018 CS-02 24 24 31 9 9 4 0 25 75 55
2018 CS-03 46 29 13 6 6 0 0 46 54 52
2018 CS-04 41 27 18 9 5 0 0 41 59 22
2017 CS 32 33 13 8 7 7 1 34 66 158
2017 CS-02 27 37 18 3 8 5 2 29 71 60
2017 CS-03 35 32 6 11 7 9 0 39 61 54
2017 CS-04 33 33 29 5 0 0 0 33 67 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 109
2019 CS-02 53 47 47
2019 CS-03 36 64 36
2019 CS-04 50 50 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 59 41 104
2019 CS-02 57 43 46
2019 CS-03 69 31 35
2019 CS-04 40 60 10
2018 CS 47 53 91
2018 CS-02 49 51 39
2018 CS-03 46 54 28
2018 CS-04 54 46 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 24 20 16 10 2 9 48 29 104
2019 CS-02 17 24 20 13 11 4 11 49 28 46
2019 CS-03 26 23 23 17 6 0 6 52 24 35
2019 CS-04 10 10 30 30 20 0 0 20 50 10
2018 CS 12 29 21 13 14 2 9 46 31 91
2018 CS-02 13 35 25 3 20 0 5 50 24 40
2018 CS-03 11 21 21 18 11 4 14 39 35 28
2018 CS-04 8 33 17 33 8 0 0 42 42 12
2017 CS 13 22 26 13 7 4 14 43 25 96
2017 CS-02 10 32 30 5 8 5 10 50 15 40
2017 CS-03 10 10 30 17 7 7 20 27 32 30
2017 CS-04 7 21 29 14 14 0 14 33 33 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 18 21 17 26 1 6 30 47 103
2019 CS-02 4 28 17 13 24 2 11 38 43 46
2019 CS-03 23 11 26 11 29 0 0 34 40 35
2018 CS 2 22 15 20 37 0 4 25 59 92
2018 CS-02 5 20 15 15 43 0 3 26 59 40
2018 CS-03 0 14 25 21 32 0 7 15 58 28
2018 CS-04 0 31 8 15 38 0 8 33 58 13
2017 CS 2 10 17 27 32 5 6 14 67 96
2017 CS-02 2 7 22 25 32 5 5 11 64 40
2017 CS-03 0 10 20 20 37 7 7 11 65 30
2017 CS-04 0 7 7 43 36 0 7 8 85 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 19 14 10 11 2 3 63 22 166
2019 CS-02 35 20 17 12 12 3 2 57 25 66
2019 CS-03 45 20 7 13 11 0 4 68 25 55
2019 CS-04 43 29 19 5 5 0 0 71 10 21
2018 CS 40 21 14 7 9 0 8 67 17 146
2018 CS-02 38 16 16 5 15 0 9 60 22 55
2018 CS-03 45 27 8 6 6 0 8 79 13 51
2018 CS-04 33 24 29 10 5 0 0 57 14 21
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