2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	40	6	10	4	0	79	15	341
2019	Not a person with a disability	44	42	5	7	2	0	86	9	5003
2017	Person with a disability	33	44	4	13	5	0	77	19	293
2017	Not a person with a disability	38	46	4	8	3	0	84	11	4312
2014	Person with a disability	37	40	4	13	5	0	77	18	263
2014	Not a person with a disability	40	45	4	8	3	0	85	11	4530
2011	Person with a disability	40	40	3	11	4	1	81	15	177
2011	Not a person with a disability	43	44	4	7	2	0	87	9	3369
2008	Person with a disability	38	44	1	11	5	0	82	17	169
2008	Not a person with a disability	37	48	5	8	2	0	85	11	2852

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	71	14	5	5	3	0	2	87	8	340
2019	Not a person with a disability	67	18	5	5	4	0	1	86	9	4998
2017	Person with a disability	73	17	5	3	2	1	0	91	4	293
2017	Not a person with a disability	66	18	5	7	4	0	1	85	11	4310
2014	Person with a disability	75	17	2	2	3	0	0	93	5	263
2014	Not a person with a disability	65	19	5	7	4	0	1	85	10	4528
2011	Person with a disability	74	15	3	5	1	1	1	91	6	176
2011	Not a person with a disability	67	16	5	8	3	0	1	84	11	3367
2008	Person with a disability	77	14	2	2	2	1	1	93	5	169
2008	Not a person with a disability	65	18	5	8	4	0	1	83	11	2849

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	36	5	6	10	1	79	16	340
2019	Not a person with a disability	47	33	7	9	4	0	80	13	4996
2017	Person with a disability	35	36	8	15	6	0	71	21	292
2017	Not a person with a disability	43	36	7	9	5	0	79	14	4307
2014	Person with a disability	35	37	8	11	8	1	73	20	263
2014	Not a person with a disability	47	35	6	8	4	0	82	12	4529
2011	Person with a disability	46	35	5	6	7	1	82	13	176
2011	Not a person with a disability	45	34	8	8	4	0	80	12	3365

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	34	11	12	10	1	67	22	336
2019	Not a person with a disability	32	40	11	12	5	0	72	17	4982
2018	Person with a disability	29	39	9	12	10	0	69	22	259
2018	Not a person with a disability	29	45	9	12	4	0	75	17	3936
2017	Person with a disability	24	36	9	19	12	0	60	31	293
2017	Not a person with a disability	30	39	11	13	6	0	69	20	4314
2014	Person with a disability	26	36	13	15	9	1	63	24	263
2014	Not a person with a disability	30	39	10	14	6	0	69	20	4527
2011	Person with a disability	31	36	10	13	8	3	68	22	177
2011	Not a person with a disability	31	41	11	11	5	1	72	17	3366
2008	Person with a disability	24	40	11	14	12	0	63	26	170
2008	Not a person with a disability	24	43	13	13	6	1	68	19	2855

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	30	9	11	7	0	0	73	17	337
2019	Not a person with a disability	48	34	9	6	2	0	0	83	8	4958
2017	Person with a disability	42	32	10	10	4	1	1	76	14	289
2017	Not a person with a disability	46	37	8	6	2	0	0	84	8	4298
2014	Person with a disability	40	34	9	10	7	0	0	74	16	263
2014	Not a person with a disability	45	37	9	6	2	0	0	83	8	4524

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	28	11	10	10	1	0	69	20	340
2019	Not a person with a disability	46	30	10	8	5	0	0	77	13	4998
2018	Person with a disability	37	27	12	12	11	0	1	65	23	258
2018	Not a person with a disability	44	32	11	8	5	0	0	76	12	3927
2017	Person with a disability	38	29	12	10	10	1	0	68	20	292
2017	Not a person with a disability	43	32	11	8	5	0	0	76	13	4304
2014	Person with a disability	32	33	18	8	9	0	1	65	17	262
2014	Not a person with a disability	40	34	12	8	5	1	1	74	13	4526
2011	Person with a disability	35	33	9	11	11	0	1	69	22	177
2011	Not a person with a disability	40	36	11	8	4	1	1	76	13	3366

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	32	10	9	8	0	0	72	17	340
2019	Not a person with a disability	41	38	10	6	4	0	0	79	10	5003
2018	Person with a disability	33	36	10	9	11	0	0	69	21	256
2018	Not a person with a disability	37	42	11	6	4	0	0	78	11	3913
2017	Person with a disability	37	39	9	9	6	1	0	76	15	293
2017	Not a person with a disability	36	45	9	6	4	0	0	81	10	4308
2014	Person with a disability	29	41	12	11	7	0	0	70	18	263
2014	Not a person with a disability	34	43	11	8	4	0	0	77	12	4528
2011	Person with a disability	41	29	7	11	11	0	1	71	22	177
2011	Not a person with a disability	38	38	10	8	5	0	0	76	13	3364
2008	Person with a disability	33	36	10	8	13	0	0	69	21	167
2008	Not a person with a disability	36	41	11	8	5	0	0	76	13	2826

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	27	17	15	11	1	1	56	27	339
2019	Not a person with a disability	33	37	14	10	6	0	0	70	16	4989
2018	Person with a disability	26	26	16	15	17	0	0	51	33	255
2018	Not a person with a disability	30	35	16	12	7	0	0	65	19	3919
2017	Person with a disability	26	34	12	15	13	0	1	60	28	293
2017	Not a person with a disability	29	38	15	11	7	0	0	67	18	4309
2014	Person with a disability	24	28	16	17	12	1	0	53	30	263
2014	Not a person with a disability	27	36	16	13	8	0	0	63	21	4526
2011	Person with a disability	23	26	14	17	19	0	1	50	36	177
2011	Not a person with a disability	25	37	15	14	8	0	0	63	22	3369

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	33	10	12	6	71	18	339
2019	Not a person with a disability	40	41	9	7	3	81	10	4965
2018	Person with a disability	34	31	11	13	11	66	24	258
2018	Not a person with a disability	36	40	12	8	4	76	12	3923
2017	Person with a disability	35	36	11	9	9	71	18	293
2017	Not a person with a disability	36	42	10	8	3	79	11	4307

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	30	10	9	4	0	1	78	12	339
2019	Not a person with a disability	51	36	7	4	2	0	0	87	6	4967
2018	Person with a disability	50	30	10	5	5	0	0	80	10	260
2018	Not a person with a disability	50	37	7	4	2	0	0	88	5	3920
2017	Person with a disability	48	31	7	5	7	1	0	80	12	292
2017	Not a person with a disability	49	38	7	4	2	0	0	87	6	4305
2014	Person with a disability	48	35	7	5	5	0	0	83	10	263
2014	Not a person with a disability	46	38	9	4	2	1	0	85	6	4528
2011	Person with a disability	47	32	10	5	5	1	1	80	10	177
2011	Not a person with a disability	45	39	8	5	2	1	0	84	8	3367
2008	Person with a disability	50	28	9	5	8	0	0	79	12	170
2008	Not a person with a disability	45	38	8	5	3	0	0	84	8	2850

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	32	12	13	13	0	1	62	26	340
2019	Not a person with a disability	37	34	14	9	6	0	0	71	14	4978
2018	Person with a disability	29	28	11	14	16	1	0	58	31	260
2018	Not a person with a disability	34	36	13	10	7	0	0	70	17	3906
2017	Person with a disability	28	30	15	11	16	0	0	58	27	293
2017	Not a person with a disability	32	38	14	10	7	0	0	70	16	4308

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	24	13	4	4	1	79	8	334
2019	Not a person with a disability	57	30	8	3	2	0	87	5	4956
2018	Person with a disability	49	35	7	5	4	0	84	9	256
2018	Not a person with a disability	53	34	8	4	2	0	86	6	3894
2017	Person with a disability	58	28	5	3	4	0	87	8	292
2017	Not a person with a disability	55	33	8	2	1	0	88	4	4299
2014	Person with a disability	57	31	8	3	0	0	88	4	263
2014	Not a person with a disability	62	28	7	2	1	0	89	4	4529
2011	Person with a disability	65	23	6	2	2	1	90	5	177
2011	Not a person with a disability	58	30	8	3	1	0	88	4	3368

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	31	14	11	13	0	1	63	24	339
2019	Not a person with a disability	34	37	14	9	5	0	0	72	14	4971
2018	Person with a disability	23	31	12	16	17	1	0	55	33	260
2018	Not a person with a disability	32	36	15	10	7	0	0	68	17	3899
2017	Person with a disability	30	32	14	12	11	1	0	63	24	292
2017	Not a person with a disability	32	38	13	10	6	0	0	71	16	4293
2014	Person with a disability	24	39	11	14	11	0	0	63	25	263
2014	Not a person with a disability	26	41	14	11	6	0	1	68	18	4527
2011	Person with a disability	26	32	12	14	14	1	2	60	28	177
2011	Not a person with a disability	31	40	12	10	6	0	0	72	16	3363

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	29	16	9	12	1	1	63	21	338
2019	Not a person with a disability	39	34	14	8	5	0	0	73	13	4987
2018	Person with a disability	29	27	16	13	14	0	0	57	28	258
2018	Not a person with a disability	37	33	16	8	6	0	0	70	14	3900
2017	Person with a disability	34	32	12	11	9	0	1	67	21	292
2017	Not a person with a disability	37	35	14	8	5	0	0	72	13	4298
2014	Person with a disability	32	32	13	12	10	1	0	64	23	263
2014	Not a person with a disability	33	37	15	9	6	0	1	70	15	4525

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	34	12	12	8	0	1	68	20	336
2019	Not a person with a disability	38	40	12	7	3	0	0	78	10	4946
2018	Person with a disability	31	31	12	15	10	1	0	63	25	256
2018	Not a person with a disability	35	36	15	9	5	0	0	72	13	3895
2017	Person with a disability	36	32	11	11	10	0	0	68	21	292
2017	Not a person with a disability	36	38	14	8	4	0	0	74	12	4298
2014	Person with a disability	30	36	10	14	10	1	0	66	24	263
2014	Not a person with a disability	34	39	13	9	5	0	0	73	14	4528
2011	Person with a disability	31	42	8	8	9	1	2	74	17	176
2011	Not a person with a disability	38	39	11	7	3	1	1	78	11	3361

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	28	10	9	6	0	75	15	340
2019	Not a person with a disability	49	35	10	4	3	0	83	7	5008
2018	Person with a disability	41	32	11	6	9	1	74	15	260
2018	Not a person with a disability	44	37	11	5	3	0	81	8	3918
2017	Person with a disability	43	33	10	6	8	0	76	14	291
2017	Not a person with a disability	43	39	10	5	3	0	82	8	4291
2014	Person with a disability	40	33	12	9	7	0	73	16	263
2014	Not a person with a disability	44	37	11	5	3	0	81	8	4527
2011	Person with a disability	44	32	7	7	10	0	76	16	176
2011	Not a person with a disability	43	38	9	6	3	0	81	10	3367
2008	Person with a disability	38	40	5	8	10	0	78	17	170
2008	Not a person with a disability	40	41	10	6	3	0	81	9	2853

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	33	16	7	5	1	1	73	11	335
2019	Not a person with a disability	44	30	16	6	3	0	0	74	10	4968
2018	Person with a disability	39	33	15	6	5	1	1	73	11	260
2018	Not a person with a disability	42	31	15	7	4	0	1	74	11	3940
2017	Person with a disability	37	37	12	9	3	0	1	75	12	293
2017	Not a person with a disability	40	36	15	6	3	0	1	77	8	4314
2014	Person with a disability	29	28	24	10	6	1	1	58	17	263
2014	Not a person with a disability	38	34	16	7	5	0	1	72	12	4528
2011	Person with a disability	34	32	16	10	4	1	1	68	15	177
2011	Not a person with a disability	34	35	18	8	5	0	1	69	13	3371
2008	Person with a disability	31	28	19	13	7	0	2	60	20	169
2008	Not a person with a disability	29	33	20	10	7	0	1	63	17	2850

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	20	32	21	11	1	2	32	35	341
2019	Not a person with a disability	10	24	33	19	11	1	2	31	35	4990
2018	Person with a disability	14	25	35	14	8	2	2	23	41	260
2018	Not a person with a disability	10	26	34	18	9	1	2	28	37	3916
2017	Person with a disability	15	18	39	14	9	1	4	25	35	293
2017	Not a person with a disability	11	25	34	16	9	1	4	27	38	4283
2014	Person with a disability	13	27	37	11	8	1	3	21	41	262
2014	Not a person with a disability	11	27	35	15	8	1	3	24	39	4518
2011	Person with a disability	16	28	33	13	6	1	3	19	47	176
2011	Not a person with a disability	12	28	34	15	8	1	2	24	41	3358
2008	Person with a disability	20	24	36	11	6	0	3	17	46	169
2008	Not a person with a disability	12	28	35	16	6	1	2	23	41	2850

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	16	23	22	22	2	2	45	31	341
2019	Not a person with a disability	8	16	26	27	19	2	3	48	25	4969
2018	Person with a disability	16	17	26	17	17	4	3	37	35	256
2018	Not a person with a disability	9	17	28	25	16	3	2	43	28	3906
2017	Person with a disability	17	13	22	17	19	4	7	41	34	292
2017	Not a person with a disability	9	17	28	22	17	3	5	42	28	4265
2014	Person with a disability	10	22	32	18	10	2	5	31	35	262
2014	Not a person with a disability	11	18	29	21	14	3	4	38	31	4511
2011	Person with a disability	14	17	32	18	13	4	3	33	33	176
2011	Not a person with a disability	9	17	29	25	14	2	4	41	28	3354
2008	Person with a disability	16	22	30	15	9	2	5	26	41	167
2008	Not a person with a disability	10	20	31	23	11	2	3	35	32	2840

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	15	28	19	18	4	6	41	29	339
2019	Not a person with a disability	10	19	30	20	14	3	4	37	31	4973
2018	Person with a disability	11	18	27	19	15	5	4	38	32	258
2018	Not a person with a disability	10	20	31	20	12	3	4	34	33	3902
2017	Person with a disability	15	15	29	17	14	2	7	35	33	293
2017	Not a person with a disability	11	19	29	18	12	3	7	34	33	4274
2014	Person with a disability	11	18	26	21	12	5	7	38	32	261
2014	Not a person with a disability	12	19	29	18	11	3	6	32	35	4509
2011	Person with a disability	15	21	28	16	11	5	4	30	39	175
2011	Not a person with a disability	13	19	30	18	11	3	6	32	35	3347
2008	Person with a disability	19	21	25	18	7	3	7	28	44	169
2008	Not a person with a disability	14	22	31	18	9	2	5	28	39	2841

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	14	25	25	23	1	3	49	24	339
2019	Not a person with a disability	7	15	29	25	19	1	3	46	23	4959
2018	Person with a disability	14	15	30	21	16	2	1	39	30	257
2018	Not a person with a disability	8	15	32	25	15	2	3	42	24	3899
2017	Person with a disability	12	13	29	23	18	0	5	44	26	291
2017	Not a person with a disability	7	16	30	23	16	1	6	42	26	4269
2014	Person with a disability	12	18	27	24	14	1	5	40	31	260
2014	Not a person with a disability	9	16	31	23	14	1	5	40	27	4501
2011	Person with a disability	18	18	33	15	13	1	2	29	37	176
2011	Not a person with a disability	10	19	33	21	12	1	4	35	31	3346
2008	Person with a disability	16	23	28	18	12	1	3	31	40	168
2008	Not a person with a disability	10	20	33	23	10	1	3	34	31	2841

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	15	26	19	19	3	3	40	32	338
2019	Not a person with a disability	11	18	25	22	19	2	4	43	31	4969
2018	Person with a disability	18	15	27	20	14	4	2	36	35	257
2018	Not a person with a disability	13	20	27	21	14	2	3	37	35	3905
2017	Person with a disability	18	18	25	17	14	3	6	33	40	293
2017	Not a person with a disability	13	20	26	18	15	2	6	36	36	4274
2014	Person with a disability	21	19	26	16	11	1	5	29	43	261
2014	Not a person with a disability	14	22	27	17	13	2	5	33	39	4514
2011	Person with a disability	24	25	23	8	14	2	4	24	52	176
2011	Not a person with a disability	18	25	27	14	10	1	4	26	45	3358
2008	Person with a disability	29	31	19	10	8	0	3	18	62	169
2008	Not a person with a disability	20	26	25	15	9	1	4	26	48	2838

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	21	20	14	19	5	3	36	42	338
2019	Not a person with a disability	12	18	26	22	16	4	3	41	31	4968
2018	Person with a disability	20	16	25	17	15	4	3	34	39	253
2018	Not a person with a disability	12	20	27	21	13	4	3	36	35	3897
2017	Person with a disability	13	22	25	15	15	1	8	34	39	293
2017	Not a person with a disability	12	20	28	18	12	4	6	34	36	4281
2014	Person with a disability	15	23	31	15	9	3	5	26	41	262
2014	Not a person with a disability	13	19	26	20	13	4	5	36	36	4513
2011	Person with a disability	16	16	26	18	16	2	6	36	35	175
2011	Not a person with a disability	11	19	28	21	13	3	5	37	33	3353
2008	Person with a disability	22	26	26	14	8	1	4	23	51	169
2008	Not a person with a disability	16	25	25	17	10	3	4	29	44	2847

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	17	31	18	14	4	2	33	34	339
2019	Not a person with a disability	8	17	31	21	16	3	3	40	27	4964
2018	Person with a disability	16	18	32	15	12	5	2	30	36	258
2018	Not a person with a disability	10	19	33	20	13	3	3	35	31	3918
2017	Person with a disability	18	14	32	16	11	2	7	30	35	292
2017	Not a person with a disability	10	18	32	18	13	3	5	34	31	4276
2014	Person with a disability	13	25	28	16	11	3	4	29	41	260
2014	Not a person with a disability	11	20	32	18	11	3	5	32	33	4512

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	16	36	19	12	1	1	31	32	338
2019	Not a person with a disability	8	17	33	24	15	1	2	40	26	4981

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	70	15	6	3	3	1	2	88	6	339
2019	Not a person with a disability	70	15	5	5	3	0	2	87	7	4996
2017	Person with a disability	74	17	4	2	1	1	2	93	3	293
2017	Not a person with a disability	69	17	5	5	3	0	2	87	8	4312
2014	Person with a disability	78	13	3	3	2	0	1	93	4	263
2014	Not a person with a disability	72	15	4	4	3	0	2	89	7	4529
2011	Person with a disability	76	11	3	2	2	0	5	92	5	176
2011	Not a person with a disability	70	14	6	4	3	0	2	86	8	3365
2008	Person with a disability	71	7	5	2	3	1	11	89	5	170
2008	Not a person with a disability	66	14	4	5	5	0	5	85	11	2850

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	25	14	13	10	6	3	60	25	338
2019	Not a person with a disability	34	29	15	7	5	6	3	69	14	4988
2018	Person with a disability	21	31	19	10	10	7	2	57	23	255
2018	Not a person with a disability	25	33	18	8	6	6	4	65	15	3916
2017	Person with a disability	30	29	13	10	11	5	3	64	22	293
2017	Not a person with a disability	31	31	15	8	6	5	4	68	15	4311
2014	Person with a disability	30	28	15	10	11	3	3	61	22	263
2014	Not a person with a disability	35	31	13	8	5	5	4	72	13	4529

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	26	9	13	8	0	69	22	339
2019	Not a person with a disability	52	27	8	6	4	1	81	11	4991
2018	Person with a disability	40	24	9	11	14	2	66	25	253
2018	Not a person with a disability	47	30	9	7	5	1	78	13	3912
2017	Person with a disability	41	26	7	11	14	0	68	25	292
2017	Not a person with a disability	49	29	8	7	5	1	79	13	4313
2014	Person with a disability	48	23	7	13	9	1	71	22	263
2014	Not a person with a disability	51	29	7	7	5	1	81	12	4526

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	27	7	8	6	0	0	79	14	340
2019	Not a person with a disability	55	31	6	5	2	0	0	87	7	4984
2018	Person with a disability	46	29	8	7	8	1	0	76	15	253
2018	Not a person with a disability	53	34	6	5	2	0	0	87	7	3908
2017	Person with a disability	43	32	8	11	6	0	1	76	16	292
2017	Not a person with a disability	50	35	7	5	2	0	0	85	8	4306
2014	Person with a disability	46	33	6	11	4	0	0	79	15	263
2014	Not a person with a disability	50	36	7	5	2	0	0	86	7	4522

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	32	13	6	6	3	1	75	12	341
2019	Not a person with a disability	48	34	11	3	2	1	1	83	6	5000
2018	Person with a disability	37	32	10	8	9	3	2	72	18	253
2018	Not a person with a disability	44	36	12	4	2	2	0	82	7	3913

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	22	16	5	5	1	7	71	11	340
2019	Not a person with a disability	48	24	15	4	3	1	5	76	8	5001

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	22	15	12	7	0	1	66	19	339
2019	Not a person with a disability	46	31	12	7	4	0	0	78	11	4999
2018	Person with a disability	35	30	13	12	10	1	1	65	22	252
2018	Not a person with a disability	41	34	12	7	4	1	0	77	11	3896
2017	Person with a disability	40	32	9	9	9	0	1	73	18	293
2017	Not a person with a disability	43	34	11	7	4	0	1	77	12	4316
2014	Person with a disability	38	31	11	8	10	1	1	70	18	263
2014	Not a person with a disability	42	35	11	7	4	0	1	77	11	4529
2011	Person with a disability	30	40	6	12	10	1	1	72	23	177
2011	Not a person with a disability	40	36	11	9	5	0	0	76	13	3368
2008	Person with a disability	34	33	10	10	14	0	1	67	23	170
2008	Not a person with a disability	33	35	13	11	7	1	0	69	18	2852

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	18	14	7	6	4	0	72	14	340
2019	Not a person with a disability	54	26	10	5	3	2	1	82	8	4994
2018	Person with a disability	43	23	12	8	8	4	1	69	18	250
2018	Not a person with a disability	50	28	11	5	3	2	0	80	9	3888
2017	Person with a disability	47	25	12	5	8	2	1	74	13	293
2017	Not a person with a disability	48	31	9	6	4	2	0	81	9	4314
2014	Person with a disability	47	25	12	6	6	3	0	75	13	263
2014	Not a person with a disability	49	29	11	5	3	2	1	80	9	4529
2011	Person with a disability	38	29	13	8	7	5	1	71	16	177
2011	Not a person with a disability	46	29	11	7	3	2	1	77	11	3365
2008	Person with a disability	36	25	11	12	10	5	1	65	24	170
2008	Not a person with a disability	41	29	12	7	6	3	1	74	14	2854

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	26	13	7	7	1	1	73	14	341
2019	Not a person with a disability	51	29	10	6	3	1	0	81	9	4981
2018	Person with a disability	39	30	8	11	8	2	0	71	20	251
2018	Not a person with a disability	48	30	10	6	4	1	0	79	11	3888
2017	Person with a disability	45	28	10	7	8	1	1	75	15	292
2017	Not a person with a disability	47	34	7	7	4	1	0	81	11	4311
2014	Person with a disability	41	31	12	8	8	1	0	72	16	263
2014	Not a person with a disability	47	33	9	7	4	1	0	80	11	4530
2011	Person with a disability	42	29	8	13	7	1	1	72	20	177
2011	Not a person with a disability	44	33	9	8	4	0	0	78	12	3365
2008	Person with a disability	39	22	11	14	12	2	0	62	26	170
2008	Not a person with a disability	40	32	11	10	6	1	0	73	16	2854

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	81	10	4	1	1	0	2	93	3	338
2019	Not a person with a disability	81	10	3	2	2	0	1	93	4	4982
2017	Person with a disability	81	10	4	1	3	0	1	92	4	293
2017	Not a person with a disability	79	12	4	2	2	0	2	93	4	4306
2014	Person with a disability	82	13	2	1	1	0	1	96	2	263
2014	Not a person with a disability	80	11	3	2	2	0	2	93	3	4525
2011	Person with a disability	80	7	4	1	2	1	5	92	3	177
2011	Not a person with a disability	78	12	4	2	2	0	2	92	4	3369
2008	Person with a disability	79	8	2	2	1	1	6	94	3	170
2008	Not a person with a disability	78	9	3	2	2	0	4	92	5	2854

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	16	8	6	9	4	6	74	16	339
2019	Not a person with a disability	57	19	8	4	4	2	6	82	9	5001
2017	Person with a disability	46	18	9	7	10	4	5	71	19	293
2017	Not a person with a disability	50	21	7	5	5	4	6	80	12	4308
2014	Person with a disability	52	20	6	6	8	4	4	79	14	263
2014	Not a person with a disability	50	22	8	4	4	4	7	82	9	4526
2011	Person with a disability	53	24	3	6	7	2	5	83	14	177
2011	Not a person with a disability	48	25	8	7	5	2	4	78	13	3366

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	16	13	4	7	2	0	75	12	341
2019	Not a person with a disability	62	22	9	3	3	1	0	85	6	5005
2018	Person with a disability	50	21	10	6	10	3	0	73	17	251
2018	Not a person with a disability	58	23	10	3	4	1	0	82	7	3892
2017	Person with a disability	57	20	9	4	7	2	1	79	11	292
2017	Not a person with a disability	56	25	10	4	4	2	0	82	8	4312

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	19	12	9	7	1	1	71	16	340
2019	Not a person with a disability	56	27	9	5	3	0	0	83	8	5009
2018	Person with a disability	43	27	8	11	11	1	0	70	22	252
2018	Not a person with a disability	50	28	11	6	5	1	0	79	11	3890
2017	Person with a disability	52	22	9	7	8	0	0	75	16	292
2017	Not a person with a disability	53	27	9	6	4	0	0	81	10	4307
2014	Person with a disability	49	26	10	6	9	0	0	74	15	262
2014	Not a person with a disability	52	29	10	5	3	0	0	82	9	4529

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	46	14	12	6	6	0	66	19	55
2019	Not a person with a disability	18	45	16	15	4	1	1	64	20	991

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	29	20	7	9	7	0	61	18	341
2019	Not a person with a disability	36	31	14	7	4	7	0	73	12	5002
2018	Person with a disability	29	23	17	13	13	5	0	55	27	259
2018	Not a person with a disability	34	31	15	7	6	7	0	70	14	3908
2017	Person with a disability	26	31	16	9	10	7	1	62	21	293
2017	Not a person with a disability	33	32	15	8	5	7	0	70	14	4314
2014	Person with a disability	29	31	13	10	7	9	1	67	19	263
2014	Not a person with a disability	33	33	14	7	4	9	0	73	12	4522
2011	Person with a disability	27	29	11	8	19	5	1	60	29	177
2011	Not a person with a disability	30	31	16	9	7	6	0	66	17	3368

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	30	15	10	11	5	0	61	23	341
2019	Not a person with a disability	34	32	16	10	5	3	0	68	15	4991
2018	Person with a disability	26	24	19	12	16	3	0	51	29	256
2018	Not a person with a disability	31	32	16	10	7	3	0	65	18	3900
2017	Person with a disability	27	27	17	11	13	5	0	57	25	293
2017	Not a person with a disability	31	33	17	10	6	3	0	66	17	4311
2014	Person with a disability	31	29	16	11	9	3	2	63	20	263
2014	Not a person with a disability	30	33	17	10	6	4	0	66	16	4525
2011	Person with a disability	23	34	14	8	18	3	1	59	26	177
2011	Not a person with a disability	26	33	17	12	9	3	0	61	21	3367
2008	Person with a disability	17	22	19	12	24	5	1	41	38	170
2008	Not a person with a disability	22	32	19	12	11	3	0	56	24	2856

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	28	18	13	13	9	1	52	28	340
2019	Not a person with a disability	26	31	20	12	6	6	0	60	19	4987
2018	Person with a disability	19	20	23	16	16	6	0	41	34	255
2018	Not a person with a disability	22	31	19	13	7	6	0	57	22	3901
2017	Person with a disability	21	28	16	16	11	8	0	53	29	292
2017	Not a person with a disability	22	33	20	12	7	6	0	59	20	4304
2014	Person with a disability	22	27	19	14	9	8	2	53	26	263
2014	Not a person with a disability	21	32	20	14	7	7	0	57	22	4524
2011	Person with a disability	11	39	15	18	12	4	1	53	31	177
2011	Not a person with a disability	16	36	20	15	7	6	0	55	23	3371
2008	Person with a disability	8	24	20	18	21	9	1	35	44	170
2008	Not a person with a disability	11	31	21	20	10	7	0	46	32	2851

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	27	17	18	13	5	1	49	33	341
2019	Not a person with a disability	24	32	17	15	9	3	0	58	24	4997
2018	Person with a disability	20	25	18	16	18	3	0	47	35	258
2018	Not a person with a disability	21	32	17	16	10	3	0	55	27	3904
2017	Person with a disability	21	22	15	17	17	6	1	46	37	292
2017	Not a person with a disability	22	34	18	14	9	4	0	58	24	4308
2014	Person with a disability	22	27	18	14	14	4	1	52	29	263
2014	Not a person with a disability	21	33	18	15	8	4	0	57	24	4517
2011	Person with a disability	16	33	13	18	18	0	1	50	36	177
2011	Not a person with a disability	18	36	16	17	10	3	0	56	27	3366
2008	Person with a disability	13	32	14	18	22	1	0	45	41	170
2008	Not a person with a disability	16	35	17	19	10	3	0	52	30	2852

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	18	12	5	3	12	2	77	9	341
2019	Not a person with a disability	46	22	13	5	3	9	1	76	9	5004

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	41	15	8	5	2	0	71	14	340
2019	Not a person with a disability	32	44	14	7	2	1	0	77	9	4996
2018	Person with a disability	26	43	16	5	8	3	0	70	13	254
2018	Not a person with a disability	29	45	15	7	3	1	0	75	10	3913
2017	Person with a disability	28	39	13	9	9	2	1	69	18	292
2017	Not a person with a disability	32	42	14	8	3	1	0	74	11	4303
2014	Person with a disability	34	37	14	7	5	2	0	73	13	263
2014	Not a person with a disability	30	42	15	8	3	2	0	73	11	4526
2011	Person with a disability	26	48	10	9	4	1	1	76	14	177
2011	Not a person with a disability	31	43	14	7	3	1	0	76	10	3365

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	29	19	21	11	3	0	47	33	337
2019	Not a person with a disability	21	37	20	14	6	2	0	59	21	4979

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	31	12	11	8	1	1	69	20	340
2019	Not a person with a disability	38	36	12	8	4	2	1	76	12	4996
2018	Person with a disability	38	31	11	7	10	2	1	72	17	258
2018	Not a person with a disability	38	38	11	6	4	2	1	78	11	3919
2017	Person with a disability	39	30	11	8	7	3	1	73	16	293
2017	Not a person with a disability	42	36	9	6	4	2	1	80	10	4296
2014	Person with a disability	45	31	8	7	4	3	2	79	12	263
2014	Not a person with a disability	42	37	9	6	3	2	1	82	9	4525
2011	Person with a disability	45	30	6	6	8	4	1	79	14	177
2011	Not a person with a disability	43	34	9	6	3	3	1	80	10	3365
2008	Person with a disability	39	28	10	9	11	2	1	69	21	169
2008	Not a person with a disability	37	34	10	8	5	4	1	76	14	2854

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	32	17	8	9	1	1	65	17	340
2019	Not a person with a disability	37	36	17	5	3	2	0	74	8	4980
2018	Person with a disability	36	30	17	7	8	2	0	67	16	256
2018	Not a person with a disability	36	37	17	6	3	1	0	74	9	3907

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	20	17	18	19	6	1	42	39	341
2019	Not a person with a disability	24	22	20	13	9	10	3	53	24	4985
2018	Person with a disability	17	21	16	11	26	7	2	41	41	258
2018	Not a person with a disability	21	24	20	13	11	9	2	51	26	3909
2017	Person with a disability	18	18	18	14	21	10	2	40	39	293
2017	Not a person with a disability	20	25	16	13	12	10	3	52	29	4304
2014	Person with a disability	21	12	16	17	22	9	3	37	45	263
2014	Not a person with a disability	20	24	18	14	12	10	3	50	30	4523
2011	Person with a disability	17	20	11	18	24	8	3	41	47	177
2011	Not a person with a disability	17	21	17	15	14	12	3	45	34	3365

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	28	18	13	18	3	1	49	33	338
2019	Not a person with a disability	27	34	17	11	8	2	0	63	19	4989
2018	Person with a disability	22	23	16	15	21	3	0	46	37	259
2018	Not a person with a disability	24	34	18	13	9	2	0	60	22	3911
2017	Person with a disability	26	23	17	12	18	2	2	51	31	292
2017	Not a person with a disability	26	33	17	12	8	3	0	61	21	4308
2014	Person with a disability	20	25	16	15	17	7	1	48	35	263
2014	Not a person with a disability	22	32	18	14	10	3	1	57	25	4525
2011	Person with a disability	19	26	15	15	20	2	3	47	36	176
2011	Not a person with a disability	23	35	17	13	10	2	0	59	23	3367
2008	Person with a disability	15	23	16	19	24	3	0	39	45	170
2008	Not a person with a disability	18	34	17	16	12	3	0	54	29	2847

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	22	13	15	23	3	3	46	41	341
2019	Not a person with a disability	27	32	15	12	11	2	1	61	23	5005
2018	Person with a disability	19	22	12	11	29	4	2	44	43	256
2018	Not a person with a disability	25	29	15	14	13	2	1	56	28	3914
2017	Person with a disability	19	22	11	13	29	4	1	44	45	293
2017	Not a person with a disability	24	29	15	15	13	3	2	55	29	4299
2014	Person with a disability	16	18	14	15	31	2	3	36	49	262
2014	Not a person with a disability	20	25	15	17	18	3	2	48	37	4526
2011	Person with a disability	15	17	10	19	32	3	3	34	55	176
2011	Not a person with a disability	18	28	14	18	18	2	2	47	38	3367
2008	Person with a disability	12	26	10	20	29	2	1	39	50	169
2008	Not a person with a disability	17	32	15	17	17	2	1	50	35	2848

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	22	17	8	8	1	3	65	17	339
2019	Not a person with a disability	51	24	13	5	3	1	4	78	8	4998

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	10	9	6	10	3	11	71	19	341
2019	Not a person with a disability	53	12	10	5	6	2	12	76	13	4988

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	23	16	9	8	3	5	64	19	339
2019	Not a person with a disability	45	23	16	6	4	1	3	72	11	4980

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	18	18	9	11	4	6	57	23	339
2019	Not a person with a disability	42	21	17	8	5	3	4	67	15	4975

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	17	11	7	12	4	7	67	21	339
2019	Not a person with a disability	50	16	12	8	7	3	5	72	16	4980

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	16	9	3	4	5	4	82	9	337
2019	Not a person with a disability	69	13	7	2	1	3	4	88	4	4986

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	12	9	4	7	6	5	77	12	340
2019	Not a person with a disability	75	8	5	2	2	4	4	90	4	4976

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	15	11	6	10	5	5	71	17	339
2019	Not a person with a disability	78	7	3	1	1	2	8	94	2	4976

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	37	21	14	8	4	0	55	23	338
2019	Not a person with a disability	24	42	19	8	3	4	1	68	12	4994
2018	Person with a disability	17	32	20	11	16	4	1	51	28	259
2018	Not a person with a disability	25	36	21	8	5	4	0	63	14	3920
2017	Person with a disability	21	33	16	11	13	6	1	58	26	292
2017	Not a person with a disability	23	38	20	9	5	5	0	64	15	4310

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	34	13	8	6	2	0	72	14	339
2019	Not a person with a disability	44	36	11	5	3	1	0	81	7	4970
2018	Person with a disability	41	32	12	6	8	2	0	74	14	260
2018	Not a person with a disability	48	36	9	4	2	1	0	85	6	3911
2017	Person with a disability	40	36	7	8	7	1	1	78	15	293
2017	Not a person with a disability	45	38	9	5	2	1	0	84	7	4313
2014	Person with a disability	43	31	13	7	5	1	0	75	12	263
2014	Not a person with a disability	50	33	9	3	2	2	0	85	5	4529
2011	Person with a disability	36	31	11	8	9	3	1	70	18	176
2011	Not a person with a disability	40	36	13	6	3	2	0	78	9	3373

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	30	13	5	5	3	0	76	11	341
2019	Not a person with a disability	50	31	11	3	2	2	0	84	5	4977
2018	Person with a disability	44	31	14	4	4	4	0	78	8	260
2018	Not a person with a disability	48	33	11	3	2	3	0	84	5	3903
2017	Person with a disability	45	26	14	5	6	2	2	74	11	293
2017	Not a person with a disability	45	34	13	3	2	3	1	82	5	4300
2014	Person with a disability	45	27	12	7	5	4	0	74	13	262
2014	Not a person with a disability	52	30	10	2	1	4	0	85	4	4521

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	28	14	7	6	0	0	72	14	340
2019	Not a person with a disability	56	31	7	3	2	0	0	88	5	4995
2018	Person with a disability	44	29	12	8	6	1	0	73	14	260
2018	Not a person with a disability	53	33	8	3	2	0	0	86	6	3906
2017	Person with a disability	43	34	9	6	9	0	1	77	14	292
2017	Not a person with a disability	51	35	8	4	2	0	0	86	6	4304
2014	Person with a disability	47	27	11	9	5	1	0	75	14	263
2014	Not a person with a disability	54	33	7	3	2	0	0	87	5	4522
2011	Person with a disability	43	27	11	9	10	0	1	70	18	176
2011	Not a person with a disability	46	35	10	5	3	0	0	81	8	3366
2008	Person with a disability	28	32	12	11	16	1	1	60	27	170
2008	Not a person with a disability	37	39	12	8	4	0	0	76	12	2851

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	25	15	6	12	1	1	68	18	341
2019	Not a person with a disability	48	30	12	5	3	0	0	79	9	4984
2018	Person with a disability	36	30	16	6	11	1	0	66	17	259
2018	Not a person with a disability	44	32	14	5	4	0	0	77	9	3905
2017	Person with a disability	38	29	14	6	12	0	1	67	19	293
2017	Not a person with a disability	43	32	15	6	4	1	0	75	10	4303
2014	Person with a disability	34	30	18	11	6	0	0	65	17	263
2014	Not a person with a disability	38	36	15	7	4	1	0	74	11	4526
2011	Person with a disability	30	31	11	11	14	2	1	62	26	176
2011	Not a person with a disability	36	33	16	8	5	1	0	70	14	3363

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	29	12	8	10	1	0	69	19	338
2019	Not a person with a disability	47	32	12	6	3	0	0	79	9	4974
2018	Person with a disability	34	33	14	9	10	0	0	67	19	259
2018	Not a person with a disability	42	35	13	6	4	0	0	77	10	3884
2017	Person with a disability	37	31	12	8	11	0	1	69	19	293
2017	Not a person with a disability	41	35	14	7	4	0	0	76	11	4299
2014	Person with a disability	34	34	15	11	5	0	0	68	17	263
2014	Not a person with a disability	37	36	14	8	4	0	0	74	11	4524
2011	Person with a disability	30	29	16	12	12	0	1	60	24	176
2011	Not a person with a disability	35	36	15	9	5	0	0	71	14	3362
2008	Person with a disability	26	31	14	16	13	1	0	57	28	169
2008	Not a person with a disability	31	39	14	10	5	0	0	71	15	2849

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	20	16	12	11	4	0	59	24	340
2019	Not a person with a disability	41	24	16	9	6	3	1	68	16	5001
2018	Person with a disability	38	20	17	9	13	3	0	60	22	259
2018	Not a person with a disability	38	26	17	8	7	3	0	66	16	3916
2017	Person with a disability	37	19	18	11	10	4	1	59	22	293
2017	Not a person with a disability	37	26	16	9	7	4	1	66	17	4309
2014	Person with a disability	31	25	15	13	11	3	1	59	26	263
2014	Not a person with a disability	34	26	17	10	7	4	1	63	19	4527
2011	Person with a disability	30	23	15	12	15	4	1	56	29	176
2011	Not a person with a disability	36	26	16	11	8	4	0	64	19	3360
2008	Person with a disability	28	23	13	15	18	2	1	52	34	169
2008	Not a person with a disability	30	27	17	13	9	5	1	59	23	2849

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	33	32	35	341
2019	Not a person with a disability	31	33	36	5014
2018	Person with a disability	33	34	33	260
2018	Not a person with a disability	30	34	36	3937
2017	Person with a disability	28	38	34	293
2017	Not a person with a disability	30	37	33	4311
2014	Person with a disability	28	39	33	263
2014	Not a person with a disability	29	35	35	4527
2011	Person with a disability	23	43	34	177
2011	Not a person with a disability	32	35	32	3371

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	8	33	26	4	19	10	112
2019	Not a person with a disability	7	44	26	5	11	6	1567
2018	Person with a disability	12	38	33	2	8	7	86
2018	Not a person with a disability	8	42	29	5	8	8	1185
2017	Person with a disability	15	33	28	5	7	12	85
2017	Not a person with a disability	9	40	30	6	9	7	1277
2014	Person with a disability	20	28	29	7	9999	17	74
2014	Not a person with a disability	10	36	32	8	9999	14	1316
2011	Person with a disability	17	19	53	7	9999	5	42
2011	Not a person with a disability	14	37	34	6	9999	8	1085

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	40	8	6	5	1	1	80	11	339
2019	Not a person with a disability	33	44	10	7	3	1	3	79	10	5000

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	22	7	5	3	7	1	84	9	338
2019	Not a person with a disability	56	25	8	2	1	5	2	88	3	4999

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	338
2019	Not a person with a disability	10	90	5000
2018	Person with a disability	24	76	260
2018	Not a person with a disability	10	90	3932

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	56	44	80
2019	Not a person with a disability	51	49	476
2018	Person with a disability	49	51	64
2018	Not a person with a disability	51	49	409

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	71	29	80
2019	Not a person with a disability	60	40	476
2018	Person with a disability	74	26	64
2018	Not a person with a disability	58	42	409

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	80
2019	Not a person with a disability	0	100	476

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	80
2019	Not a person with a disability	4	96	476

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	80
2019	Not a person with a disability	4	96	476

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	78
2019	Not a person with a disability	30	70	464
2018	Person with a disability	34	66	63
2018	Not a person with a disability	37	63	409

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	78
2019	Not a person with a disability	36	64	464
2018	Person with a disability	48	52	63
2018	Not a person with a disability	36	64	409

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	50	50	78
2019	Not a person with a disability	43	57	464
2018	Person with a disability	61	39	63
2018	Not a person with a disability	43	57	409

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	78
2019	Not a person with a disability	44	56	464
2018	Person with a disability	58	42	63
2018	Not a person with a disability	42	58	409

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	78
2019	Not a person with a disability	27	73	464
2018	Person with a disability	32	68	63
2018	Not a person with a disability	30	70	409

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	55	45	78
2019	Not a person with a disability	52	48	464
2018	Person with a disability	44	56	63
2018	Not a person with a disability	52	48	409

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	78
2019	Not a person with a disability	31	69	464
2018	Person with a disability	39	61	63
2018	Not a person with a disability	31	69	409

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	78
2019	Not a person with a disability	11	89	464

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	78
2019	Not a person with a disability	7	93	464

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	60	40	78
2019	Not a person with a disability	45	55	464
2018	Person with a disability	60	40	63
2018	Not a person with a disability	45	55	409

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	78
2019	Not a person with a disability	21	79	464
2018	Person with a disability	20	80	63
2018	Not a person with a disability	22	78	409

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	78
2019	Not a person with a disability	16	84	464
2018	Person with a disability	17	83	63
2018	Not a person with a disability	12	88	409

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	50	50	78
2019	Not a person with a disability	54	46	463
2018	Person with a disability	48	52	64
2018	Not a person with a disability	53	47	408

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	29	71	78
2019	Not a person with a disability	26	74	463
2018	Person with a disability	18	82	64
2018	Not a person with a disability	24	76	408

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	78
2019	Not a person with a disability	15	85	463
2018	Person with a disability	31	69	64
2018	Not a person with a disability	14	86	408

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	78
2019	Not a person with a disability	12	88	463
2018	Person with a disability	15	85	64
2018	Not a person with a disability	9	91	408

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	78
2019	Not a person with a disability	3	97	463

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	78
2019	Not a person with a disability	13	87	463
2018	Person with a disability	9	91	64
2018	Not a person with a disability	12	88	408

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	78
2019	Not a person with a disability	9	91	463
2018	Person with a disability	11	89	64
2018	Not a person with a disability	10	90	408

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	37	63	78
2019	Not a person with a disability	28	72	463
2018	Person with a disability	31	69	64
2018	Not a person with a disability	30	70	408

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	70
2019	Not a person with a disability	11	89	447
2018	Person with a disability	15	85	61
2018	Not a person with a disability	12	88	394

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	70
2019	Not a person with a disability	21	79	447

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	70
2019	Not a person with a disability	7	93	447
2018	Person with a disability	11	89	61
2018	Not a person with a disability	7	93	394

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	70
2019	Not a person with a disability	11	89	447
2018	Person with a disability	12	88	61
2018	Not a person with a disability	8	92	394

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	70
2019	Not a person with a disability	10	90	447

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	70
2019	Not a person with a disability	11	89	447
2018	Person with a disability	10	90	61
2018	Not a person with a disability	11	89	394

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	70
2019	Not a person with a disability	11	89	447
2018	Person with a disability	12	88	61
2018	Not a person with a disability	14	86	394

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	70
2019	Not a person with a disability	15	85	447
2018	Person with a disability	15	85	61
2018	Not a person with a disability	13	87	394

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	70
2019	Not a person with a disability	31	69	447
2018	Person with a disability	28	72	61
2018	Not a person with a disability	30	70	394

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	70
2019	Not a person with a disability	9	91	447
2018	Person with a disability	10	90	61
2018	Not a person with a disability	9	91	394

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	52	48	70
2019	Not a person with a disability	45	55	447
2018	Person with a disability	61	39	61
2018	Not a person with a disability	49	51	394

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	52	48	70
2019	Not a person with a disability	50	50	447
2018	Person with a disability	64	36	61
2018	Not a person with a disability	51	49	394

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	70
2019	Not a person with a disability	10	90	447
2018	Person with a disability	25	75	61
2018	Not a person with a disability	9	91	394

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	337
2019	Not a person with a disability	13	87	4999

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	15	19	9	13	25	5	42	31	341
2019	Not a person with a disability	21	15	19	5	4	27	9	56	15	5005
2018	Person with a disability	14	15	23	8	11	23	5	40	28	261
2018	Not a person with a disability	19	17	21	5	5	27	7	54	14	3920
2017	Person with a disability	17	14	20	7	12	24	5	43	28	293
2017	Not a person with a disability	19	18	18	5	4	26	10	57	15	4305
2014	Person with a disability	19	13	19	8	14	21	6	43	31	263
2014	Not a person with a disability	19	16	18	5	4	28	9	56	16	4528

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	23	19	10	7	11	1	58	20	341
2019	Not a person with a disability	36	26	16	5	3	12	1	72	9	5000
2018	Person with a disability	27	27	16	9	10	10	1	61	21	261
2018	Not a person with a disability	32	29	18	5	4	12	1	70	10	3918
2017	Person with a disability	28	22	20	4	11	13	1	59	18	293
2017	Not a person with a disability	31	29	18	5	3	12	2	70	9	4304
2014	Person with a disability	29	23	17	10	9	11	1	59	22	263
2014	Not a person with a disability	31	27	18	5	3	15	2	69	10	4527
2011	Person with a disability	31	23	15	10	13	7	1	59	25	177
2011	Not a person with a disability	36	35	14	5	3	7	0	76	9	3362

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	337
2019	Not a person with a disability	6	94	4995
2018	Person with a disability	21	79	256
2018	Not a person with a disability	6	94	3924

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	62
2019	Not a person with a disability	36	64	317
2018	Person with a disability	35	65	54
2018	Not a person with a disability	37	63	219

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	77	23	62
2019	Not a person with a disability	76	24	317
2018	Person with a disability	83	17	54
2018	Not a person with a disability	76	24	219

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	62
2019	Not a person with a disability	7	93	317

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	62
2019	Not a person with a disability	35	65	317

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	62
2019	Not a person with a disability	30	70	317

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	62
2019	Not a person with a disability	29	71	317
2018	Person with a disability	13	87	54
2018	Not a person with a disability	26	74	219

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	62
2019	Not a person with a disability	24	76	317
2018	Person with a disability	12	88	54
2018	Not a person with a disability	20	80	219

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	62
2019	Not a person with a disability	17	83	317

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	78	22	62
2019	Not a person with a disability	4	96	317

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	62
2019	Not a person with a disability	19	81	317
2018	Person with a disability	23	77	54
2018	Not a person with a disability	21	79	219

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	61
2019	Not a person with a disability	26	74	314
2018	Person with a disability	38	62	54
2018	Not a person with a disability	26	74	220

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	61
2019	Not a person with a disability	10	90	314
2018	Person with a disability	26	74	54
2018	Not a person with a disability	9	91	220

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	61
2019	Not a person with a disability	10	90	314
2018	Person with a disability	36	64	54
2018	Not a person with a disability	10	90	220

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	61
2019	Not a person with a disability	3	97	314

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	61
2019	Not a person with a disability	7	93	314
2018	Person with a disability	13	87	54
2018	Not a person with a disability	9	91	220

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	61
2019	Not a person with a disability	53	47	314
2018	Person with a disability	35	65	54
2018	Not a person with a disability	56	44	220

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	50
2019	Not a person with a disability	4	96	286

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	50
2019	Not a person with a disability	18	82	286
2018	Person with a disability	10	90	50
2018	Not a person with a disability	15	85	214

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	50
2019	Not a person with a disability	7	93	286

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	50
2019	Not a person with a disability	15	85	286
2018	Person with a disability	19	81	50
2018	Not a person with a disability	12	88	214

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	50
2019	Not a person with a disability	10	90	286
2018	Person with a disability	30	70	50
2018	Not a person with a disability	9	91	214

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	50
2019	Not a person with a disability	24	76	286
2018	Person with a disability	37	63	50
2018	Not a person with a disability	22	78	214

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	50
2019	Not a person with a disability	11	89	286
2018	Person with a disability	11	89	50
2018	Not a person with a disability	8	92	214

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	50
2019	Not a person with a disability	47	53	286
2018	Person with a disability	55	45	50
2018	Not a person with a disability	50	50	214

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	50
2019	Not a person with a disability	59	41	286
2018	Person with a disability	59	41	50
2018	Not a person with a disability	59	41	214

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	50
2019	Not a person with a disability	8	92	286
2018	Person with a disability	28	72	50
2018	Not a person with a disability	11	89	214

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	336
2019	Not a person with a disability	8	92	5005

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	13	18	6	9	29	6	48	24	339
2019	Not a person with a disability	23	14	19	3	3	29	9	60	9	4994
2018	Person with a disability	20	10	27	8	7	24	4	41	22	260
2018	Not a person with a disability	21	17	21	3	2	30	6	60	8	3918
2017	Person with a disability	19	13	21	4	9	28	6	48	20	293
2017	Not a person with a disability	20	18	18	2	2	32	9	62	8	4304
2014	Person with a disability	22	13	18	7	6	27	7	53	20	261
2014	Not a person with a disability	21	15	18	3	2	33	9	61	8	4522

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	22	17	9	7	11	2	62	18	337
2019	Not a person with a disability	39	25	16	3	2	13	2	74	6	4998
2018	Person with a disability	32	22	20	7	8	11	1	61	17	260
2018	Not a person with a disability	35	29	17	3	2	12	1	74	6	3922
2017	Person with a disability	31	22	20	4	9	14	1	62	15	293
2017	Not a person with a disability	35	30	16	2	2	13	2	76	5	4296
2014	Person with a disability	32	24	14	6	6	15	2	68	15	262
2014	Not a person with a disability	35	26	16	3	2	17	2	75	5	4523
2011	Person with a disability	38	29	12	7	6	8	1	73	14	177
2011	Not a person with a disability	42	34	11	3	2	7	0	83	5	3366

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	22	22	13	24	0	1	39	38	340
2019	Not a person with a disability	20	27	22	14	16	0	1	48	30	5006
2018	Person with a disability	14	21	23	11	28	1	2	36	40	257
2018	Not a person with a disability	15	22	24	16	21	0	1	38	37	3932
2017	Person with a disability	12	17	19	16	33	0	1	30	50	293
2017	Not a person with a disability	14	20	20	18	26	0	1	35	45	4309

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	22	25	14	11	0	1	49	25	339
2019	Not a person with a disability	24	27	25	14	9	0	0	52	23	5001
2018	Person with a disability	22	20	28	14	14	0	1	42	29	259
2018	Not a person with a disability	19	27	27	17	9	0	1	46	26	3931
2017	Person with a disability	17	30	24	14	12	1	2	49	27	293
2017	Not a person with a disability	20	26	28	16	9	0	1	47	25	4312

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	25	18	10	9	1	4	61	20	339
2019	Not a person with a disability	32	28	21	11	6	1	2	61	17	4978
2018	Person with a disability	24	23	25	13	12	1	1	48	26	259
2018	Not a person with a disability	25	27	24	13	8	0	3	54	21	3911
2017	Person with a disability	24	30	19	13	10	1	2	56	24	292
2017	Not a person with a disability	25	29	22	13	7	1	3	56	21	4298

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	23	21	14	14	1	2	51	28	337
2019	Not a person with a disability	28	24	22	14	10	1	1	53	25	4989
2018	Person with a disability	25	23	17	17	13	2	2	50	32	257
2018	Not a person with a disability	24	23	24	15	11	1	1	48	27	3916
2017	Person with a disability	23	23	21	14	15	1	3	47	30	293
2017	Not a person with a disability	23	26	23	15	11	1	2	50	26	4302

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	14	11	5	5	1	8	78	11	338
2019	Not a person with a disability	53	22	12	5	3	1	5	79	8	4981
2018	Person with a disability	44	24	14	5	4	1	7	74	10	259
2018	Not a person with a disability	48	23	14	5	4	0	5	76	10	3907
2017	Person with a disability	45	23	12	6	3	2	9	77	9	293
2017	Not a person with a disability	47	24	13	5	3	1	8	77	9	4304

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	23	24	8	12	1	1	55	21	339
2019	Not a person with a disability	34	28	19	10	8	0	1	63	17	4997
2018	Person with a disability	24	22	22	13	18	1	1	47	31	258
2018	Not a person with a disability	30	26	21	12	9	0	1	58	21	3925
2017	Person with a disability	23	26	19	15	13	1	2	51	29	291
2017	Not a person with a disability	30	29	22	10	8	0	1	60	18	4295

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	29	18	12	8	1	2	60	21	338
2019	Not a person with a disability	34	35	19	7	4	1	2	70	11	4986
2018	Person with a disability	27	24	24	11	9	1	3	54	21	258
2018	Not a person with a disability	28	34	23	8	5	1	1	63	13	3909
2017	Person with a disability	28	29	19	11	8	2	2	60	20	292
2017	Not a person with a disability	32	33	19	9	5	1	2	66	15	4292

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	24	21	14	11	1	1	54	25	339
2019	Not a person with a disability	29	32	22	10	5	0	1	61	16	4983
2018	Person with a disability	21	28	20	17	10	1	3	51	28	258
2018	Not a person with a disability	24	30	25	13	7	1	1	55	20	3915
2017	Person with a disability	19	28	22	17	9	2	3	50	28	291
2017	Not a person with a disability	25	30	23	13	6	1	2	57	20	4291

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	26	14	11	12	1	1	62	24	339
2019	Not a person with a disability	36	31	19	9	5	1	1	68	14	4980
2018	Person with a disability	28	22	25	12	9	1	2	52	22	258
2018	Not a person with a disability	29	30	22	10	6	1	1	61	16	3896
2017	Person with a disability	30	30	19	9	10	1	1	61	19	292
2017	Not a person with a disability	32	30	20	10	6	1	2	63	17	4293

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	24	16	10	12	1	2	61	23	338
2019	Not a person with a disability	45	26	14	7	6	1	1	72	13	4974

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	27	19	11	10	1	2	59	22	337
2019	Not a person with a disability	35	31	19	9	5	0	1	67	14	4973
2018	Person with a disability	27	23	20	15	12	1	2	52	27	258
2018	Not a person with a disability	29	30	22	11	6	1	1	60	17	3895
2017	Person with a disability	23	32	19	14	10	0	1	56	25	290
2017	Not a person with a disability	29	31	20	10	6	0	2	62	17	4283

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	21	13	7	10	0	1	70	17	339
2019	Not a person with a disability	56	24	10	5	3	0	2	82	8	4962
2018	Person with a disability	39	24	16	6	10	1	3	66	17	256
2018	Not a person with a disability	53	24	13	4	3	0	3	79	8	3892
2017	Person with a disability	44	26	16	6	5	0	2	72	11	290
2017	Not a person with a disability	54	24	12	4	3	0	2	80	7	4304

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	24	9	5	12	1	1	73	17	337
2019	Not a person with a disability	73	13	5	2	1	1	6	91	3	4965
2018	Person with a disability	47	15	15	8	10	1	4	66	19	258
2018	Not a person with a disability	68	15	7	2	2	1	5	88	4	3900

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	12	8	7	11	1	2	73	18	341
2019	Not a person with a disability	74	10	5	3	3	1	3	88	6	4988
2018	Person with a disability	54	13	11	7	9	2	4	71	18	259
2018	Not a person with a disability	72	11	6	3	3	1	4	88	6	3905
2017	Person with a disability	61	15	5	6	9	1	3	79	15	291
2017	Not a person with a disability	74	11	5	3	2	1	4	89	6	4308

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	30	10	5	4	0	0	81	9	335
2019	Not a person with a disability	61	24	8	3	2	0	2	87	5	4969
2018	Person with a disability	52	24	10	5	6	1	3	79	11	256
2018	Not a person with a disability	59	24	9	4	2	0	2	85	6	3900
2017	Person with a disability	55	24	11	3	5	1	2	81	8	292
2017	Not a person with a disability	60	24	8	3	2	0	3	87	5	4305

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	20	10	6	11	1	0	74	16	339
2019	Not a person with a disability	64	18	8	4	4	0	2	84	8	4968
2018	Person with a disability	44	20	15	7	11	1	2	66	19	255
2018	Not a person with a disability	58	20	10	5	5	0	2	80	10	3891
2017	Person with a disability	55	19	6	8	11	1	2	75	19	290
2017	Not a person with a disability	63	18	8	5	3	0	3	83	8	4299

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	9	4	1	1	1	29	93	2	336
2019	Not a person with a disability	62	11	4	2	1	0	20	91	3	4954
2018	Person with a disability	45	7	5	1	2	1	39	87	4	253
2018	Not a person with a disability	56	12	5	2	1	0	24	90	4	3874
2017	Person with a disability	55	9	2	3	1	0	29	91	6	290
2017	Not a person with a disability	58	12	5	2	1	0	23	91	3	4303

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	15	5	2	3	1	9	89	5	336
2019	Not a person with a disability	73	14	5	1	1	0	5	92	2	4965
2018	Person with a disability	59	13	6	3	4	1	14	84	8	255
2018	Not a person with a disability	68	16	7	2	1	0	6	90	2	3882
2017	Person with a disability	61	15	5	2	2	2	13	89	5	287
2017	Not a person with a disability	70	15	5	2	1	0	8	92	3	4291

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	14	9	7	10	1	3	73	18	340
2019	Not a person with a disability	65	12	8	5	7	0	3	80	12	4988
2018	Person with a disability	48	12	11	5	14	1	8	67	21	256
2018	Not a person with a disability	59	14	9	6	9	0	3	75	16	3898
2017	Person with a disability	47	16	8	9	13	1	6	68	24	292
2017	Not a person with a disability	57	15	8	7	9	0	4	75	16	4310

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	29	19	9	5	0	1	66	14	339
2019	Not a person with a disability	54	25	12	4	2	0	2	82	6	4974
2018	Person with a disability	30	26	19	12	12	1	1	57	24	255
2018	Not a person with a disability	49	27	14	5	2	0	2	78	7	3900
2017	Person with a disability	30	29	19	11	7	1	3	61	19	291
2017	Not a person with a disability	53	26	12	4	2	0	3	81	6	4301

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	28	38	12	10	0	40	22	341
2019	Not a person with a disability	19	33	33	11	3	0	52	14	5003
2018	Person with a disability	9	25	36	16	12	1	35	28	261
2018	Not a person with a disability	14	33	35	13	4	0	47	18	3944
2017	Person with a disability	11	20	39	17	13	1	31	30	293
2017	Not a person with a disability	13	31	38	13	5	0	44	18	4313

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	20	33	21	7	0	0	28	38	335
2019	Not a person with a disability	8	17	38	23	13	0	0	36	25	4947
2018	Person with a disability	23	19	31	18	8	1	0	26	42	259
2018	Not a person with a disability	9	18	39	23	11	0	0	34	27	3873
2017	Person with a disability	15	26	33	17	7	1	1	24	43	291
2017	Not a person with a disability	7	18	41	23	11	0	1	34	25	4305

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	34	15	13	9	5	0	61	23	341
2019	Not a person with a disability	27	38	17	9	4	4	0	68	13	4984
2018	Person with a disability	24	37	14	12	10	3	0	63	23	261
2018	Not a person with a disability	28	39	18	8	4	3	0	69	13	3919
2017	Person with a disability	19	30	17	15	14	4	1	51	31	293
2017	Not a person with a disability	17	37	20	12	7	7	1	58	20	4311

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	35	12	14	14	2	1	59	29	341
2019	Not a person with a disability	27	36	18	11	6	2	0	64	18	4999
2018	Person with a disability	20	27	19	14	17	2	0	49	32	261
2018	Not a person with a disability	26	36	18	11	7	2	0	63	18	3924
2017	Person with a disability	16	29	18	15	18	3	1	47	35	293
2017	Not a person with a disability	19	38	18	13	8	3	1	60	22	4312

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	338
2019	Not a person with a disability	13	87	4997
2017	Person with a disability	53	47	293
2017	Not a person with a disability	15	85	4310
2014	Person with a disability	50	50	262
2014	Not a person with a disability	12	88	4514

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	84	16	164
2019	Not a person with a disability	79	21	654
2017	Person with a disability	89	11	153
2017	Not a person with a disability	75	25	631
2014	Person with a disability	87	13	131
2014	Not a person with a disability	75	25	540

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	37	6	8	8	0	0	78	15	137
2019	Not a person with a disability	51	33	6	7	2	0	0	84	9	512
2017	Person with a disability	38	33	6	15	8	0	1	71	23	136
2017	Not a person with a disability	49	36	4	7	2	0	1	87	9	476
2014	Person with a disability	47	34	5	7	7	0	0	81	14	114
2014	Not a person with a disability	56	33	5	3	1	1	1	90	5	409

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	28	22	14	17	2	0	18	82	337
2019	Not a person with a disability	19	30	24	13	11	1	1	19	81	4989
2018	Person with a disability	20	24	20	13	19	2	2	21	79	261
2018	Not a person with a disability	19	26	25	14	14	1	1	20	80	3933
2017	Person with a disability	22	18	20	14	22	2	1	23	77	293
2017	Not a person with a disability	19	22	23	15	18	2	1	20	80	4316

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	66	34	270
2019	Not a person with a disability	61	39	3932

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	270
2019	Not a person with a disability	39	61	3876
2018	Person with a disability	31	69	197
2018	Not a person with a disability	29	71	3071

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	21	23	17	25	2	5	31	45	271
2019	Not a person with a disability	13	24	20	17	19	2	6	39	39	3897
2018	Person with a disability	11	21	19	14	31	1	4	33	47	200
2018	Not a person with a disability	11	22	19	19	21	2	6	36	43	3082
2017	Person with a disability	7	14	18	17	36	3	4	23	58	221
2017	Not a person with a disability	10	20	16	19	25	2	8	33	49	3358

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	3	16	15	16	43	0	6	21	63	269
2019	Not a person with a disability	6	16	17	21	32	2	6	24	58	3895
2018	Person with a disability	4	10	15	14	52	2	3	15	70	200
2018	Not a person with a disability	4	13	16	20	41	2	4	18	65	3082
2017	Person with a disability	2	8	7	12	62	3	6	11	81	221
2017	Not a person with a disability	3	8	11	17	53	2	6	12	76	3357

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	18	13	13	15	1	9	54	32	337
2019	Not a person with a disability	39	20	15	9	9	1	7	63	20	4967
2018	Person with a disability	32	14	18	9	18	2	8	51	30	260
2018	Not a person with a disability	35	19	16	10	11	1	7	59	23	3918

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment