2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 41 5 7 3 0 0 85 10 1501
2019 Non-visible minority 43 43 5 7 2 0 0 86 10 3811
2017 Visible minority 40 46 4 8 3 0 0 85 11 1234
2017 Non-visible minority 37 47 4 9 3 0 0 83 12 3369
2014 Visible minority 41 43 4 8 3 0 0 84 12 1133
2014 Non-visible minority 40 45 3 9 3 0 0 85 12 3630
2011 Visible minority 45 41 3 8 1 0 0 87 9 802
2011 Non-visible minority 42 45 4 7 3 0 0 87 10 2757
2008 Visible minority 38 46 5 8 3 0 0 84 12 593
2008 Non-visible minority 36 48 4 9 2 0 0 85 11 2416

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 70 17 5 4 4 0 1 88 7 1502
2019 Non-visible minority 66 18 5 6 4 0 1 85 10 3804
2017 Visible minority 71 18 4 4 2 0 1 90 6 1233
2017 Non-visible minority 65 18 5 8 4 0 1 84 12 3368
2014 Visible minority 70 18 4 4 3 0 1 89 7 1132
2014 Non-visible minority 64 19 5 7 4 0 1 84 11 3629
2011 Visible minority 72 15 4 5 2 0 1 88 7 801
2011 Non-visible minority 66 16 5 8 3 0 1 83 11 2755
2008 Visible minority 69 19 4 4 4 0 1 89 7 593
2008 Non-visible minority 64 18 5 8 3 0 1 83 12 2413

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 35 7 8 4 0 0 80 12 1497
2019 Non-visible minority 47 33 7 9 4 0 0 80 13 3805
2017 Visible minority 44 33 8 9 5 0 0 78 15 1234
2017 Non-visible minority 42 37 7 10 5 0 0 78 14 3363
2014 Visible minority 47 34 6 8 5 0 0 81 13 1132
2014 Non-visible minority 47 35 6 9 4 0 0 82 12 3631
2011 Visible minority 44 36 8 7 4 0 0 81 10 800
2011 Non-visible minority 45 34 8 9 4 0 0 79 13 2754

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 39 11 12 7 0 0 70 19 1497
2019 Non-visible minority 33 40 11 11 5 0 0 73 16 3789
2018 Visible minority 30 41 11 13 5 0 1 71 18 1151
2018 Non-visible minority 29 46 8 12 4 0 0 76 16 3015
2017 Visible minority 30 38 13 12 8 0 0 68 20 1235
2017 Non-visible minority 29 40 10 14 6 0 0 69 20 3369
2014 Visible minority 30 38 12 13 7 0 1 68 20 1132
2014 Non-visible minority 30 39 10 15 6 0 0 69 21 3628
2011 Visible minority 31 38 12 13 6 0 1 69 19 802
2011 Non-visible minority 31 41 11 11 5 0 1 73 16 2754
2008 Visible minority 22 43 13 14 7 0 1 66 21 593
2008 Non-visible minority 25 42 13 13 7 0 1 68 19 2420

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 38 11 8 3 0 0 78 11 1489
2019 Non-visible minority 52 32 8 6 2 0 0 84 8 3773
2017 Visible minority 41 38 9 7 3 0 0 80 11 1230
2017 Non-visible minority 48 37 7 6 2 0 0 85 8 3354
2014 Visible minority 40 39 9 7 3 1 0 80 11 1131
2014 Non-visible minority 47 36 8 6 2 0 0 83 8 3627

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 30 12 9 7 1 0 71 16 1502
2019 Non-visible minority 47 30 9 8 4 0 0 78 12 3805
2018 Visible minority 37 32 14 9 6 1 1 70 15 1150
2018 Non-visible minority 46 31 10 8 4 0 0 78 12 3006
2017 Visible minority 40 33 12 8 6 1 0 74 14 1231
2017 Non-visible minority 44 31 11 8 5 0 1 76 13 3363
2014 Visible minority 36 35 14 8 6 1 1 72 14 1132
2014 Non-visible minority 40 33 12 8 5 1 1 75 13 3626
2011 Visible minority 35 38 12 8 5 1 1 74 13 803
2011 Non-visible minority 40 35 11 9 4 1 1 76 13 2753

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 39 11 6 6 0 0 77 12 1503
2019 Non-visible minority 42 38 10 6 4 0 0 80 10 3808
2018 Visible minority 34 40 12 7 7 0 0 74 14 1143
2018 Non-visible minority 37 42 11 6 4 0 0 79 10 2997
2017 Visible minority 37 43 10 6 4 0 0 80 10 1231
2017 Non-visible minority 36 45 9 6 4 0 0 81 10 3367
2014 Visible minority 33 42 12 7 5 0 0 75 13 1131
2014 Non-visible minority 33 43 11 8 4 0 0 76 12 3629
2011 Visible minority 35 39 12 7 6 0 0 75 13 803
2011 Non-visible minority 39 37 10 8 6 0 0 77 14 2751
2008 Visible minority 32 37 15 10 5 0 0 70 15 583
2008 Non-visible minority 36 41 10 8 5 0 0 77 13 2399

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 34 15 10 9 1 0 65 19 1499
2019 Non-visible minority 33 37 14 11 5 0 0 71 16 3797
2018 Visible minority 27 31 17 13 12 0 0 58 25 1150
2018 Non-visible minority 31 36 15 11 6 0 0 67 17 2995
2017 Visible minority 27 36 15 11 10 0 1 64 21 1232
2017 Non-visible minority 29 38 15 11 6 0 0 67 18 3368
2014 Visible minority 25 34 18 13 9 1 0 59 23 1131
2014 Non-visible minority 27 36 15 13 8 0 0 64 21 3628
2011 Visible minority 22 38 18 12 9 0 0 61 21 803
2011 Non-visible minority 26 37 14 15 9 0 0 63 24 2756

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 39 9 7 4 0 0 80 11 1489
2019 Non-visible minority 40 41 9 7 3 0 0 81 10 3783
2018 Visible minority 36 38 13 7 6 0 0 74 13 1151
2018 Non-visible minority 36 41 11 9 3 0 0 76 13 3001
2017 Visible minority 38 41 10 7 3 0 0 79 11 1231
2017 Non-visible minority 36 42 10 8 4 0 0 78 12 3367

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 34 8 4 2 0 0 86 6 1490
2019 Non-visible minority 51 36 7 4 2 0 0 87 6 3783
2018 Visible minority 52 34 7 4 3 0 0 86 7 1149
2018 Non-visible minority 50 38 7 4 1 0 0 88 5 3002
2017 Visible minority 51 36 6 3 3 1 0 88 6 1231
2017 Non-visible minority 48 38 7 5 2 0 0 86 7 3364
2014 Visible minority 49 36 8 4 2 1 0 86 6 1133
2014 Non-visible minority 45 39 9 5 2 0 0 84 7 3628
2011 Visible minority 49 34 7 6 3 1 0 85 8 802
2011 Non-visible minority 43 40 8 5 3 1 0 84 8 2755
2008 Visible minority 43 39 9 5 3 1 0 83 8 593
2008 Non-visible minority 46 37 8 5 3 0 0 84 8 2415

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 31 15 10 9 0 0 66 19 1494
2019 Non-visible minority 38 35 14 9 5 0 0 73 14 3793
2018 Visible minority 30 32 16 11 11 0 0 63 21 1141
2018 Non-visible minority 35 37 12 10 6 0 0 72 16 2997
2017 Visible minority 30 36 15 10 8 1 0 66 18 1233
2017 Non-visible minority 33 38 13 10 7 0 0 70 16 3366

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 28 9 3 2 0 0 86 5 1480
2019 Non-visible minority 57 30 8 3 2 0 0 87 5 3778
2018 Visible minority 52 31 9 4 3 0 0 84 8 1138
2018 Non-visible minority 52 35 8 3 2 0 0 87 5 2984
2017 Visible minority 59 29 8 2 2 0 0 88 4 1230
2017 Non-visible minority 54 34 8 2 1 0 0 88 4 3358
2014 Visible minority 63 25 8 2 2 0 0 88 4 1133
2014 Non-visible minority 61 29 7 2 1 0 0 90 3 3629
2011 Visible minority 57 29 8 3 2 0 0 87 5 802
2011 Non-visible minority 59 29 8 2 1 0 0 88 4 2756

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 35 15 10 7 0 0 68 17 1492
2019 Non-visible minority 35 37 14 9 5 0 0 72 14 3785
2018 Visible minority 28 33 17 12 10 0 0 61 22 1141
2018 Non-visible minority 33 37 14 10 6 0 0 70 16 2990
2017 Visible minority 30 37 15 10 7 1 1 68 17 1227
2017 Non-visible minority 33 38 13 10 6 0 0 72 16 3356
2014 Visible minority 25 41 16 11 7 1 1 66 18 1133
2014 Non-visible minority 27 41 13 12 6 0 1 69 18 3628
2011 Visible minority 28 41 13 9 8 1 1 69 17 801
2011 Non-visible minority 32 39 12 10 6 0 0 71 17 2752

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 32 16 8 7 1 1 68 15 1499
2019 Non-visible minority 40 34 14 8 4 0 0 74 12 3794
2018 Visible minority 30 33 19 10 9 0 0 63 18 1143
2018 Non-visible minority 39 33 15 8 5 0 0 72 13 2987
2017 Visible minority 32 36 17 9 6 0 0 68 15 1229
2017 Non-visible minority 38 35 13 9 5 0 0 73 13 3359
2014 Visible minority 30 37 17 8 7 0 0 68 15 1131
2014 Non-visible minority 33 36 14 9 6 0 1 70 15 3629

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 39 14 7 5 0 0 74 12 1486
2019 Non-visible minority 38 40 11 8 3 0 0 79 11 3764
2018 Visible minority 32 35 17 8 7 0 0 68 15 1138
2018 Non-visible minority 36 36 14 9 4 0 0 72 13 2985
2017 Visible minority 34 38 15 8 5 0 0 72 14 1231
2017 Non-visible minority 37 38 13 8 4 0 0 75 12 3357
2014 Visible minority 32 39 15 8 5 0 0 72 13 1131
2014 Non-visible minority 34 39 12 9 5 0 0 73 14 3630
2011 Visible minority 37 39 13 7 3 1 1 76 11 798
2011 Non-visible minority 38 39 11 8 3 0 1 78 11 2752

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 34 11 4 4 0 0 82 8 1504
2019 Non-visible minority 49 34 9 5 2 0 0 84 7 3812
2018 Visible minority 42 36 12 5 5 0 0 78 10 1148
2018 Non-visible minority 45 37 10 5 3 0 0 82 8 3001
2017 Visible minority 45 37 11 4 3 1 0 82 7 1226
2017 Non-visible minority 43 39 10 5 3 0 0 82 8 3354
2014 Visible minority 44 36 12 5 3 0 0 80 8 1133
2014 Non-visible minority 44 36 11 6 3 0 0 80 9 3628
2011 Visible minority 40 39 10 7 3 0 0 79 10 802
2011 Non-visible minority 44 38 8 6 4 0 0 82 10 2754
2008 Visible minority 35 39 14 7 4 1 0 75 11 593
2008 Non-visible minority 41 41 9 5 4 0 0 82 9 2418

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 31 16 5 2 0 0 77 8 1494
2019 Non-visible minority 43 29 16 7 4 0 1 73 11 3777
2018 Visible minority 45 33 13 6 3 0 1 79 9 1155
2018 Non-visible minority 41 31 16 8 4 0 1 72 12 3017
2017 Visible minority 43 36 13 4 2 0 1 81 6 1235
2017 Non-visible minority 39 35 15 7 3 0 1 75 10 3370
2014 Visible minority 36 38 17 5 4 1 0 74 9 1132
2014 Non-visible minority 37 32 17 8 5 0 1 70 13 3629
2011 Visible minority 36 34 19 7 3 0 1 71 10 803
2011 Non-visible minority 33 34 18 9 5 0 1 68 14 2758
2008 Visible minority 28 38 20 9 4 0 1 67 13 592
2008 Non-visible minority 30 31 20 11 7 0 1 62 18 2415

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 25 30 20 9 1 3 30 38 1499
2019 Non-visible minority 10 23 34 20 11 1 1 32 33 3800
2018 Visible minority 13 25 29 19 10 1 2 30 39 1144
2018 Non-visible minority 10 26 35 17 9 1 1 27 37 3004
2017 Visible minority 14 22 31 16 9 1 6 28 38 1215
2017 Non-visible minority 10 26 36 16 9 0 3 26 37 3358
2014 Visible minority 13 27 33 14 7 2 5 22 43 1130
2014 Non-visible minority 10 27 36 16 8 1 2 25 38 3620
2011 Visible minority 13 27 32 17 6 1 4 24 42 800
2011 Non-visible minority 11 28 35 15 8 1 2 24 41 2747
2008 Visible minority 14 24 35 15 7 1 5 23 40 592
2008 Non-visible minority 12 28 36 16 6 1 1 23 41 2415

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 16 23 25 17 4 5 46 29 1492
2019 Non-visible minority 7 16 27 27 20 1 2 48 24 3787
2018 Visible minority 13 18 24 21 17 4 3 41 33 1139
2018 Non-visible minority 8 17 29 25 16 2 2 43 27 2995
2017 Visible minority 10 16 26 18 16 5 9 40 30 1212
2017 Non-visible minority 9 17 28 23 17 2 4 43 28 3343
2014 Visible minority 14 17 27 19 12 4 6 35 35 1125
2014 Non-visible minority 10 19 30 22 14 3 3 38 30 3618
2011 Visible minority 11 17 28 23 12 5 5 38 31 797
2011 Non-visible minority 9 17 29 25 15 1 3 42 28 2745
2008 Visible minority 12 18 28 19 12 4 6 34 34 586
2008 Non-visible minority 10 21 32 23 11 2 2 35 32 2410

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 19 28 19 13 5 6 35 33 1495
2019 Non-visible minority 10 19 31 21 15 2 3 38 30 3784
2018 Visible minority 12 19 28 17 13 5 6 35 34 1137
2018 Non-visible minority 10 20 31 21 11 2 4 35 32 2996
2017 Visible minority 11 17 27 17 12 5 11 34 34 1214
2017 Non-visible minority 11 19 30 19 13 2 5 34 33 3351
2014 Visible minority 13 17 30 17 10 4 8 31 35 1123
2014 Non-visible minority 12 20 29 19 11 3 6 33 35 3617
2011 Visible minority 14 19 30 15 9 4 9 27 38 792
2011 Non-visible minority 13 19 30 19 11 3 5 33 35 2742
2008 Visible minority 15 22 27 15 8 4 9 27 42 588
2008 Non-visible minority 14 22 31 18 9 2 4 29 38 2411

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 13 29 26 18 2 6 47 22 1486
2019 Non-visible minority 7 15 29 25 20 1 2 46 23 3780
2018 Visible minority 9 13 29 25 16 3 5 45 24 1136
2018 Non-visible minority 8 16 33 25 15 1 3 41 25 2993
2017 Visible minority 8 14 28 22 16 3 9 43 24 1214
2017 Non-visible minority 8 17 31 23 16 1 4 41 26 3343
2014 Visible minority 11 13 30 24 13 2 6 41 26 1122
2014 Non-visible minority 9 17 31 23 14 1 5 39 28 3609
2011 Visible minority 11 17 32 22 10 2 5 34 31 793
2011 Non-visible minority 10 20 33 20 13 1 3 34 31 2741
2008 Visible minority 10 16 32 24 11 2 6 37 28 590
2008 Non-visible minority 10 21 33 23 10 1 3 34 32 2408

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 18 25 21 18 2 5 42 31 1491
2019 Non-visible minority 12 18 25 22 19 1 3 43 31 3785
2018 Visible minority 14 19 26 20 16 2 4 38 35 1138
2018 Non-visible minority 13 21 28 21 13 2 3 36 35 2997
2017 Visible minority 13 18 25 18 15 3 9 38 34 1213
2017 Non-visible minority 13 21 27 18 15 2 5 35 37 3351
2014 Visible minority 15 21 26 16 12 2 6 31 40 1128
2014 Non-visible minority 15 22 27 17 13 2 4 33 39 3617
2011 Visible minority 17 22 27 16 9 2 7 27 44 797
2011 Non-visible minority 18 26 27 14 11 1 4 25 46 2749
2008 Visible minority 18 27 22 16 10 1 7 27 48 588
2008 Non-visible minority 21 26 25 15 9 1 3 25 49 2408

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 17 25 19 14 6 5 37 35 1489
2019 Non-visible minority 11 18 26 22 17 3 3 42 31 3785
2018 Visible minority 16 18 25 17 13 6 4 34 39 1138
2018 Non-visible minority 12 20 28 22 13 2 2 37 33 2985
2017 Visible minority 14 18 24 17 12 6 8 34 38 1216
2017 Non-visible minority 11 21 28 19 13 2 5 34 35 3356
2014 Visible minority 18 17 24 18 12 5 6 33 39 1129
2014 Non-visible minority 12 20 26 21 13 3 5 37 35 3616
2011 Visible minority 13 19 25 19 10 5 9 33 38 796
2011 Non-visible minority 11 19 29 21 14 2 5 38 31 2744
2008 Visible minority 18 23 23 14 8 6 7 26 48 590
2008 Non-visible minority 16 25 26 18 10 2 3 29 44 2415

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 15 29 21 15 4 5 40 27 1496
2019 Non-visible minority 9 17 32 21 16 2 2 39 27 3775
2018 Visible minority 11 17 28 20 15 4 5 39 31 1146
2018 Non-visible minority 10 20 35 19 12 2 2 33 31 3002
2017 Visible minority 11 15 28 19 13 5 9 37 30 1216
2017 Non-visible minority 10 19 34 18 13 2 4 32 31 3351
2014 Visible minority 13 18 30 19 10 4 7 32 34 1127
2014 Non-visible minority 11 21 33 18 12 3 4 31 34 3615

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 14 29 24 17 2 4 44 25 1499
2019 Non-visible minority 8 18 35 23 15 1 1 38 26 3788
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 73 15 5 3 3 0 1 88 7 1502
2019 Non-visible minority 69 15 6 5 2 0 2 87 8 3802
2017 Visible minority 72 16 4 3 2 1 2 91 6 1234
2017 Non-visible minority 68 17 5 5 3 0 2 87 8 3369
2014 Visible minority 76 14 4 2 2 0 2 91 4 1131
2014 Non-visible minority 71 15 4 4 3 0 2 89 7 3631
2011 Visible minority 74 13 5 3 3 0 2 89 6 801
2011 Non-visible minority 69 14 6 5 3 0 2 86 8 2753
2008 Visible minority 71 14 3 2 4 1 5 90 6 591
2008 Non-visible minority 65 13 5 6 5 0 6 83 11 2417

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 27 17 8 8 7 3 64 17 1501
2019 Non-visible minority 35 30 15 8 5 5 3 70 13 3793
2018 Visible minority 22 31 19 8 9 8 4 60 19 1150
2018 Non-visible minority 26 34 18 8 5 5 3 66 14 2994
2017 Visible minority 30 30 15 7 8 6 4 67 16 1234
2017 Non-visible minority 31 32 15 9 6 4 4 69 15 3368
2014 Visible minority 36 26 14 9 6 5 4 69 16 1133
2014 Non-visible minority 35 32 13 7 5 5 4 72 13 3629

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 27 10 7 7 1 0 75 15 1502
2019 Non-visible minority 54 27 8 7 4 1 0 82 10 3798
2018 Visible minority 42 30 10 8 10 1 0 72 17 1145
2018 Non-visible minority 49 30 8 7 5 1 0 80 12 2993
2017 Visible minority 46 29 9 7 8 1 0 77 14 1234
2017 Non-visible minority 50 29 8 8 5 1 0 79 13 3369
2014 Visible minority 48 29 9 6 6 1 0 78 13 1133
2014 Non-visible minority 52 29 7 8 4 1 0 81 12 3626

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 33 6 6 4 0 0 84 10 1499
2019 Non-visible minority 57 31 5 5 2 0 0 88 7 3794
2018 Visible minority 50 33 7 5 4 1 0 83 10 1147
2018 Non-visible minority 54 34 5 5 1 0 0 88 7 2987
2017 Visible minority 49 33 9 5 3 0 0 83 8 1234
2017 Non-visible minority 50 35 6 6 2 0 0 86 8 3362
2014 Visible minority 48 36 8 5 3 1 0 84 8 1133
2014 Non-visible minority 50 36 6 5 2 0 0 86 7 3622

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 32 13 5 3 2 1 78 8 1504
2019 Non-visible minority 49 34 10 3 2 1 0 84 5 3806
2018 Visible minority 39 35 13 6 4 3 1 77 10 1146
2018 Non-visible minority 45 36 11 4 2 2 0 83 6 2993
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 25 16 4 5 1 5 73 10 1503
2019 Non-visible minority 50 23 15 4 3 1 4 77 7 3806

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 30 12 6 5 0 1 77 11 1499
2019 Non-visible minority 46 31 11 8 3 0 0 77 11 3807
2018 Visible minority 39 35 12 6 7 1 0 75 13 1139
2018 Non-visible minority 42 34 12 8 4 0 0 77 12 2980
2017 Visible minority 42 34 12 7 5 1 0 77 11 1236
2017 Non-visible minority 43 34 10 8 5 0 1 77 12 3371
2014 Visible minority 42 35 11 6 5 1 1 77 11 1133
2014 Non-visible minority 42 35 11 8 4 0 0 77 12 3629
2011 Visible minority 43 33 11 7 5 0 0 77 12 803
2011 Non-visible minority 38 37 10 9 5 1 0 76 14 2755
2008 Visible minority 34 33 14 9 8 1 1 68 18 592
2008 Non-visible minority 33 35 12 11 7 1 0 69 18 2418

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 27 10 5 5 2 1 79 10 1500
2019 Non-visible minority 55 25 11 5 2 2 1 82 7 3802
2018 Visible minority 45 28 11 5 7 3 1 76 13 1134
2018 Non-visible minority 52 27 11 5 2 2 0 81 8 2975
2017 Visible minority 46 30 10 7 5 2 1 78 12 1234
2017 Non-visible minority 49 31 10 5 3 2 0 81 9 3371
2014 Visible minority 46 30 12 4 4 2 1 78 9 1132
2014 Non-visible minority 50 28 11 5 3 2 1 80 9 3630
2011 Visible minority 44 29 13 5 5 3 1 76 10 801
2011 Non-visible minority 46 29 11 8 3 2 1 77 11 2754
2008 Visible minority 35 30 15 8 7 4 2 68 16 592
2008 Non-visible minority 42 29 11 8 6 3 1 74 14 2420

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 29 10 5 4 1 1 81 9 1496
2019 Non-visible minority 51 29 10 6 3 1 0 81 10 3794
2018 Visible minority 46 30 11 6 6 1 1 77 12 1134
2018 Non-visible minority 49 30 10 7 4 1 0 80 11 2976
2017 Visible minority 46 33 8 7 4 0 1 80 12 1232
2017 Non-visible minority 47 34 7 7 4 1 0 81 11 3369
2014 Visible minority 45 34 9 6 5 1 0 80 11 1133
2014 Non-visible minority 47 32 9 7 4 1 0 80 11 3630
2011 Visible minority 45 33 11 6 4 0 1 79 10 802
2011 Non-visible minority 44 33 9 9 5 0 0 78 14 2753
2008 Visible minority 38 33 12 8 7 1 1 72 16 592
2008 Non-visible minority 40 31 10 10 6 1 0 73 17 2420

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 79 11 4 2 2 0 1 92 4 1495
2019 Non-visible minority 82 10 3 2 1 0 1 93 3 3794
2017 Visible minority 77 14 3 1 2 0 2 93 3 1231
2017 Non-visible minority 80 11 4 2 2 0 1 92 4 3366
2014 Visible minority 78 14 3 1 2 0 1 94 3 1131
2014 Non-visible minority 81 10 3 2 2 0 2 94 3 3627
2011 Visible minority 78 14 3 1 1 0 2 95 3 804
2011 Non-visible minority 78 11 4 2 2 0 2 92 4 2755
2008 Visible minority 81 9 2 2 2 1 4 94 4 592
2008 Non-visible minority 77 9 3 2 2 0 5 92 5 2420

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 21 9 5 6 2 6 78 11 1505
2019 Non-visible minority 59 19 7 5 4 2 5 83 9 3804
2017 Visible minority 45 21 9 5 7 5 8 76 14 1235
2017 Non-visible minority 52 21 7 5 5 4 6 81 12 3364
2014 Visible minority 46 24 9 5 4 4 8 80 10 1132
2014 Non-visible minority 52 22 8 4 4 4 6 82 9 3627
2011 Visible minority 44 28 10 5 6 2 4 77 12 800
2011 Non-visible minority 49 24 7 7 6 2 4 78 14 2756

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 22 11 3 5 2 0 81 8 1504
2019 Non-visible minority 64 21 9 3 3 1 0 86 5 3811
2018 Visible minority 50 23 13 4 7 2 0 75 11 1136
2018 Non-visible minority 60 23 9 3 3 1 0 84 7 2978
2017 Visible minority 52 24 12 4 6 2 0 78 10 1233
2017 Non-visible minority 58 24 9 4 3 1 0 84 7 3369

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 28 10 5 5 0 0 80 10 1505
2019 Non-visible minority 58 25 8 5 3 0 0 84 8 3812
2018 Visible minority 45 28 13 6 7 1 0 74 13 1138
2018 Non-visible minority 52 27 10 7 4 0 0 80 11 2976
2017 Visible minority 50 28 10 6 5 0 0 79 11 1235
2017 Non-visible minority 54 27 9 6 4 0 0 81 10 3362
2014 Visible minority 49 29 12 5 5 1 0 78 10 1133
2014 Non-visible minority 53 29 9 5 3 0 0 82 9 3628

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 36 19 17 9 2 1 54 27 187
2019 Non-visible minority 18 47 16 14 3 1 1 66 18 855
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 29 16 6 6 7 0 69 14 1505
2019 Non-visible minority 36 32 14 7 4 7 0 73 12 3806
2018 Visible minority 32 27 16 8 8 8 1 65 17 1144
2018 Non-visible minority 34 31 15 7 6 7 0 70 14 2994
2017 Visible minority 32 31 13 7 7 9 1 69 16 1235
2017 Non-visible minority 33 32 15 9 4 6 0 70 14 3370
2014 Visible minority 31 32 15 7 5 10 1 70 13 1133
2014 Non-visible minority 34 33 14 7 4 8 0 73 12 3622
2011 Visible minority 29 31 16 7 8 8 1 66 16 802
2011 Non-visible minority 30 31 16 10 7 6 0 65 18 2756

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 29 17 10 8 3 0 65 18 1503
2019 Non-visible minority 33 33 15 10 5 3 0 69 15 3798
2018 Visible minority 30 26 18 11 9 4 1 59 21 1141
2018 Non-visible minority 31 33 16 10 7 3 0 66 17 2987
2017 Visible minority 31 30 16 9 9 3 1 64 19 1234
2017 Non-visible minority 30 34 17 10 6 3 0 66 17 3368
2014 Visible minority 29 30 20 9 6 5 0 63 16 1132
2014 Non-visible minority 31 33 16 10 6 4 0 67 16 3626
2011 Visible minority 26 30 19 10 9 4 1 59 20 802
2011 Non-visible minority 26 34 16 12 9 2 0 61 22 2755
2008 Visible minority 20 26 23 11 12 6 1 50 25 593
2008 Non-visible minority 22 33 18 13 11 2 0 57 24 2421

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 27 21 12 8 6 0 57 21 1502
2019 Non-visible minority 24 33 19 12 6 6 0 60 19 3793
2018 Visible minority 22 26 21 14 9 8 1 52 24 1140
2018 Non-visible minority 22 33 18 13 7 6 0 58 22 2989
2017 Visible minority 23 30 19 11 9 7 1 58 22 1231
2017 Non-visible minority 22 33 19 13 6 6 0 59 21 3363
2014 Visible minority 22 29 21 12 7 8 1 56 21 1131
2014 Non-visible minority 21 32 19 14 7 7 1 57 23 3626
2011 Visible minority 17 33 21 11 7 9 1 56 21 803
2011 Non-visible minority 15 37 19 16 8 5 0 55 25 2758
2008 Visible minority 12 27 22 18 10 10 1 43 32 593
2008 Non-visible minority 11 32 21 20 10 6 0 45 33 2416

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 29 18 12 10 3 0 58 23 1503
2019 Non-visible minority 22 33 17 16 8 3 0 57 25 3803
2018 Visible minority 23 29 19 14 11 4 0 55 26 1143
2018 Non-visible minority 21 33 17 16 10 3 0 55 27 2992
2017 Visible minority 24 33 16 12 10 4 1 60 24 1234
2017 Non-visible minority 21 33 18 15 9 4 0 56 25 3364
2014 Visible minority 23 33 19 13 9 4 0 58 22 1131
2014 Non-visible minority 21 33 18 16 9 4 0 56 25 3619
2011 Visible minority 20 36 16 16 8 3 1 58 25 801
2011 Non-visible minority 18 36 16 17 11 3 0 55 29 2755
2008 Visible minority 16 35 18 18 9 4 0 53 28 592
2008 Non-visible minority 15 35 17 19 11 2 0 52 31 2418

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 23 11 4 4 6 1 80 9 1502
2019 Non-visible minority 44 21 14 5 3 10 2 74 9 3811
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 42 15 7 3 1 0 76 9 1502
2019 Non-visible minority 32 45 14 7 2 1 0 77 9 3803
2018 Visible minority 30 41 17 6 4 1 0 72 10 1144
2018 Non-visible minority 29 45 14 7 3 1 0 75 10 2994
2017 Visible minority 34 39 14 8 4 1 0 74 12 1231
2017 Non-visible minority 30 43 14 8 3 1 0 74 11 3362
2014 Visible minority 34 38 15 8 4 2 0 73 12 1130
2014 Non-visible minority 29 43 15 8 3 1 0 73 11 3629
2011 Visible minority 33 42 13 7 3 1 1 77 10 801
2011 Non-visible minority 30 44 14 8 3 1 0 75 11 2754

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 34 20 13 7 2 0 59 20 1499
2019 Non-visible minority 20 37 19 16 6 2 0 59 22 3787

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 34 14 8 5 3 1 71 14 1498
2019 Non-visible minority 39 36 11 8 3 2 1 77 11 3807
2018 Visible minority 34 36 11 7 7 3 1 74 14 1149
2018 Non-visible minority 40 37 10 6 4 2 1 79 10 2999
2017 Visible minority 40 35 11 6 5 3 1 77 11 1229
2017 Non-visible minority 43 36 9 6 4 2 1 81 10 3357
2014 Visible minority 40 36 10 6 3 2 1 79 10 1130
2014 Non-visible minority 43 37 8 6 3 2 1 82 9 3628
2011 Visible minority 42 33 9 7 4 4 1 78 12 800
2011 Non-visible minority 44 34 9 6 4 3 1 81 10 2755
2008 Visible minority 32 37 12 6 8 4 1 73 14 594
2008 Non-visible minority 39 33 10 9 5 3 1 76 14 2417

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 34 18 6 5 2 0 71 11 1495
2019 Non-visible minority 37 36 17 5 2 1 0 75 8 3794
2018 Visible minority 34 34 18 7 4 2 0 70 12 1145
2018 Non-visible minority 36 38 16 5 3 1 0 75 9 2989

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 23 21 11 12 10 2 50 27 1495
2019 Non-visible minority 25 22 19 14 8 10 3 53 25 3801
2018 Visible minority 19 22 20 12 15 10 2 47 30 1139
2018 Non-visible minority 21 25 19 13 11 9 2 52 26 2999
2017 Visible minority 19 24 16 12 14 12 4 50 31 1233
2017 Non-visible minority 20 24 17 14 12 9 3 51 30 3362
2014 Visible minority 18 23 18 13 16 10 3 47 33 1130
2014 Non-visible minority 20 23 17 15 12 10 3 49 31 3626
2011 Visible minority 18 19 16 12 15 16 4 46 34 802
2011 Non-visible minority 17 21 17 16 14 11 3 45 35 2753

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 32 17 11 12 2 0 59 24 1499
2019 Non-visible minority 28 35 17 11 7 2 0 64 19 3797
2018 Visible minority 21 29 20 13 13 3 0 52 27 1144
2018 Non-visible minority 25 35 16 13 8 2 0 61 22 2997
2017 Visible minority 25 28 18 12 12 4 1 56 25 1232
2017 Non-visible minority 26 34 17 12 8 2 0 62 20 3366
2014 Visible minority 22 29 18 15 13 4 0 53 29 1130
2014 Non-visible minority 22 33 18 14 10 4 1 57 24 3628
2011 Visible minority 22 33 18 13 12 2 1 57 25 801
2011 Non-visible minority 23 35 17 13 10 2 0 59 24 2755
2008 Visible minority 17 31 19 15 15 3 0 49 31 592
2008 Non-visible minority 18 34 17 17 12 2 0 53 29 2413

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 29 16 12 15 3 1 55 28 1503
2019 Non-visible minority 27 32 15 12 10 2 2 62 23 3812
2018 Visible minority 22 25 16 15 18 4 1 49 34 1145
2018 Non-visible minority 26 31 15 13 12 2 1 58 26 2996
2017 Visible minority 23 24 15 15 17 4 1 51 34 1226
2017 Non-visible minority 24 30 15 15 12 2 2 56 29 3364
2014 Visible minority 21 22 15 15 22 4 1 45 39 1130
2014 Non-visible minority 19 26 15 17 18 3 3 48 37 3628
2011 Visible minority 18 26 16 17 19 3 1 46 38 803
2011 Non-visible minority 17 28 14 19 18 2 2 47 39 2753
2008 Visible minority 16 29 15 17 18 3 1 48 37 590
2008 Non-visible minority 16 32 14 17 17 2 2 50 36 2415

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 23 15 5 3 2 4 76 8 1501
2019 Non-visible minority 51 24 13 5 3 1 3 78 9 3805

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 15 13 6 8 3 10 70 15 1504
2019 Non-visible minority 56 10 9 5 6 2 13 77 12 3794

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 24 19 9 7 2 3 63 17 1499
2019 Non-visible minority 48 23 14 5 3 1 3 75 9 3788

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 21 20 12 9 3 3 56 23 1493
2019 Non-visible minority 46 20 15 7 4 3 4 71 12 3790

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 18 14 9 11 4 5 63 22 1499
2019 Non-visible minority 54 15 11 7 6 2 5 75 14 3788

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 15 9 3 1 4 4 85 5 1497
2019 Non-visible minority 71 13 7 2 2 2 4 89 4 3794

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 15 9 3 6 7 4 80 10 1498
2019 Non-visible minority 81 6 4 1 1 2 4 93 3 3786

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 67 11 6 2 2 3 9 89 5 1494
2019 Non-visible minority 79 6 3 1 1 2 7 94 3 3791

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 37 22 7 5 5 1 63 14 1497
2019 Non-visible minority 24 43 18 8 3 3 1 70 12 3806
2018 Visible minority 21 31 23 10 8 6 0 56 19 1148
2018 Non-visible minority 25 37 20 8 5 4 0 65 14 3002
2017 Visible minority 22 33 21 10 7 6 1 59 19 1233
2017 Non-visible minority 23 40 19 9 5 4 0 66 14 3367

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 36 14 6 4 1 0 75 10 1498
2019 Non-visible minority 46 36 10 4 2 1 0 83 7 3781
2018 Visible minority 44 34 12 5 4 2 0 79 9 1148
2018 Non-visible minority 50 36 8 3 2 1 0 86 5 2996
2017 Visible minority 41 37 10 7 3 1 0 80 10 1235
2017 Non-visible minority 46 38 9 4 2 1 0 85 6 3369
2014 Visible minority 46 35 11 4 3 1 0 82 8 1133
2014 Non-visible minority 51 33 9 3 2 2 0 85 5 3629
2011 Visible minority 37 36 13 6 4 3 1 76 10 804
2011 Non-visible minority 41 35 13 6 3 2 0 78 10 2758

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 31 14 5 4 2 0 77 9 1495
2019 Non-visible minority 53 31 10 2 1 2 0 86 4 3792
2018 Visible minority 43 33 12 5 4 3 0 78 9 1146
2018 Non-visible minority 51 33 10 2 1 2 0 86 4 2990
2017 Visible minority 42 31 14 4 5 4 1 76 9 1232
2017 Non-visible minority 46 35 12 2 2 3 0 83 4 3359
2014 Visible minority 46 31 12 4 4 2 1 79 8 1129
2014 Non-visible minority 53 30 10 2 1 4 0 86 3 3624

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 32 10 4 3 0 0 83 7 1501
2019 Non-visible minority 57 31 7 4 2 0 0 88 5 3804
2018 Visible minority 49 32 10 5 3 0 0 81 8 1146
2018 Non-visible minority 54 33 7 3 2 0 0 87 6 2992
2017 Visible minority 50 33 9 5 3 0 0 84 8 1229
2017 Non-visible minority 50 36 7 4 2 0 0 86 6 3365
2014 Visible minority 52 33 8 3 2 1 0 86 6 1131
2014 Non-visible minority 55 32 7 4 2 0 0 87 6 3624
2011 Visible minority 44 37 10 5 3 1 0 82 8 802
2011 Non-visible minority 46 34 10 6 4 0 0 80 9 2753
2008 Visible minority 34 39 14 8 5 0 1 73 13 592
2008 Non-visible minority 38 38 11 8 5 0 0 76 13 2417

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 30 14 7 5 1 0 74 12 1500
2019 Non-visible minority 50 30 12 5 3 0 0 80 8 3794
2018 Visible minority 40 30 16 5 7 1 0 71 12 1144
2018 Non-visible minority 45 33 13 5 4 0 0 78 9 2992
2017 Visible minority 43 29 15 6 5 1 0 73 12 1229
2017 Non-visible minority 43 32 14 6 4 1 0 75 10 3365
2014 Visible minority 38 34 16 6 5 1 0 73 11 1133
2014 Non-visible minority 37 36 15 7 4 1 0 74 11 3626
2011 Visible minority 37 31 18 8 6 1 0 68 14 803
2011 Non-visible minority 36 34 16 9 5 0 0 70 14 2749

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 32 15 7 5 0 0 74 12 1492
2019 Non-visible minority 48 32 10 6 3 0 0 80 9 3788
2018 Visible minority 39 32 15 7 6 0 0 72 13 1141
2018 Non-visible minority 43 35 12 6 4 0 0 79 9 2976
2017 Visible minority 41 31 15 8 4 1 0 72 12 1231
2017 Non-visible minority 40 36 13 6 4 0 0 77 11 3359
2014 Visible minority 37 35 16 8 4 0 0 72 12 1130
2014 Non-visible minority 37 37 14 8 4 0 0 74 12 3627
2011 Visible minority 35 33 17 8 5 0 1 69 14 801
2011 Non-visible minority 35 36 14 9 5 0 0 71 14 2750
2008 Visible minority 28 38 17 11 5 0 0 67 16 591
2008 Non-visible minority 32 39 14 10 5 0 0 71 16 2415

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 23 18 10 10 3 0 61 21 1498
2019 Non-visible minority 43 24 16 9 5 3 0 70 14 3812
2018 Visible minority 34 26 17 9 11 3 0 62 20 1152
2018 Non-visible minority 40 25 17 8 6 3 0 67 15 2997
2017 Visible minority 37 25 16 10 8 3 1 65 19 1236
2017 Non-visible minority 37 26 17 9 6 4 1 66 16 3363
2014 Visible minority 35 25 16 11 10 3 0 62 21 1133
2014 Non-visible minority 34 26 17 11 7 4 1 64 18 3628
2011 Visible minority 33 26 17 10 10 5 1 62 21 800
2011 Non-visible minority 36 25 16 11 8 3 0 64 20 2749
2008 Visible minority 24 28 16 15 13 4 1 55 29 590
2008 Non-visible minority 31 26 17 13 9 5 1 60 22 2416
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 34 29 37 1506
2019 Non-visible minority 30 35 35 3817
2018 Visible minority 33 28 39 1153
2018 Non-visible minority 29 36 34 3015
2017 Visible minority 29 36 36 1235
2017 Non-visible minority 30 37 33 3367
2014 Visible minority 31 30 39 1132
2014 Non-visible minority 29 37 34 3628
2011 Visible minority 34 26 39 803
2011 Non-visible minority 31 38 30 2758

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 2 45 30 7 9 7 509
2019 Non-visible minority 9 43 25 4 14 6 1162
2018 Visible minority 2 44 34 5 9 6 383
2018 Non-visible minority 11 41 27 5 8 8 883
2017 Visible minority 2 44 36 8 5 5 357
2017 Non-visible minority 12 38 27 5 10 8 1002
2014 Visible minority 4 40 35 10 9999 10 341
2014 Non-visible minority 12 34 30 8 9999 15 1041
2011 Visible minority 3 46 37 6 9999 8 275
2011 Non-visible minority 17 33 34 7 9999 9 861
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 45 13 8 5 1 1 74 13 1505
2019 Non-visible minority 36 43 9 7 2 1 3 82 9 3804

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 28 12 2 1 6 1 83 4 1503
2019 Non-visible minority 59 24 7 2 1 5 3 89 3 3804
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 1502
2019 Non-visible minority 10 90 3806
2018 Visible minority 13 87 1153
2018 Non-visible minority 10 90 3010

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 190
2019 Non-visible minority 54 46 362
2018 Visible minority 56 44 154
2018 Non-visible minority 48 52 316

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 65 35 190
2019 Non-visible minority 60 40 362
2018 Visible minority 61 39 154
2018 Non-visible minority 59 41 316

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 190
2019 Non-visible minority 6 94 362
2018 Visible minority 6 94 154
2018 Non-visible minority 9 91 316

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 190
2019 Non-visible minority 0 100 362

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 190
2019 Non-visible minority 6 94 362
2018 Visible minority 5 95 154
2018 Non-visible minority 3 97 316

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 185
2019 Non-visible minority 31 69 353
2018 Visible minority 42 58 154
2018 Non-visible minority 34 66 315

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 42 58 185
2019 Non-visible minority 35 65 353
2018 Visible minority 37 63 154
2018 Non-visible minority 38 62 315

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 185
2019 Non-visible minority 45 55 353
2018 Visible minority 45 55 154
2018 Non-visible minority 46 54 315

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 185
2019 Non-visible minority 40 60 353
2018 Visible minority 45 55 154
2018 Non-visible minority 43 57 315

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 29 71 185
2019 Non-visible minority 27 73 353
2018 Visible minority 29 71 154
2018 Non-visible minority 31 69 315

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 52 48 185
2019 Non-visible minority 52 48 353
2018 Visible minority 51 49 154
2018 Non-visible minority 51 49 315

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 185
2019 Non-visible minority 32 68 353
2018 Visible minority 30 70 154
2018 Non-visible minority 32 68 315

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 185
2019 Non-visible minority 11 89 353
2018 Visible minority 10 90 154
2018 Non-visible minority 8 92 315

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 185
2019 Non-visible minority 6 94 353
2018 Visible minority 10 90 154
2018 Non-visible minority 10 90 315

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 185
2019 Non-visible minority 44 56 353
2018 Visible minority 48 52 154
2018 Non-visible minority 46 54 315

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 23 77 185
2019 Non-visible minority 20 80 353
2018 Visible minority 29 71 154
2018 Non-visible minority 18 82 315

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 185
2019 Non-visible minority 18 82 353
2018 Visible minority 8 92 154
2018 Non-visible minority 15 85 315

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 184
2019 Non-visible minority 56 44 353
2018 Visible minority 43 57 154
2018 Non-visible minority 56 44 315

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 184
2019 Non-visible minority 29 71 353
2018 Visible minority 22 78 154
2018 Non-visible minority 24 76 315

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 184
2019 Non-visible minority 8 92 353
2018 Visible minority 3 97 154
2018 Non-visible minority 6 94 315

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 184
2019 Non-visible minority 15 85 353
2018 Visible minority 16 84 154
2018 Non-visible minority 16 84 315

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 184
2019 Non-visible minority 11 89 353
2018 Visible minority 8 92 154
2018 Non-visible minority 10 90 315

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 184
2019 Non-visible minority 4 96 353
2018 Visible minority 4 96 154
2018 Non-visible minority 4 96 315

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 184
2019 Non-visible minority 10 90 353
2018 Visible minority 13 87 154
2018 Non-visible minority 11 89 315

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 184
2019 Non-visible minority 10 90 353
2018 Visible minority 10 90 154
2018 Non-visible minority 11 89 315

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 31 69 184
2019 Non-visible minority 28 72 353
2018 Visible minority 36 64 154
2018 Non-visible minority 27 73 315

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 175
2019 Non-visible minority 11 89 338
2018 Visible minority 12 88 148
2018 Non-visible minority 13 87 303

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 175
2019 Non-visible minority 19 81 338
2018 Visible minority 19 81 148
2018 Non-visible minority 18 82 303

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 175
2019 Non-visible minority 9 91 338
2018 Visible minority 12 88 148
2018 Non-visible minority 11 89 303

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 175
2019 Non-visible minority 6 94 338
2018 Visible minority 6 94 148
2018 Non-visible minority 8 92 303

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 175
2019 Non-visible minority 12 88 338
2018 Visible minority 5 95 148
2018 Non-visible minority 10 90 303

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 175
2019 Non-visible minority 12 88 338
2018 Visible minority 12 88 148
2018 Non-visible minority 14 86 303

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 175
2019 Non-visible minority 11 89 338
2018 Visible minority 6 94 148
2018 Non-visible minority 14 86 303

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 175
2019 Non-visible minority 10 90 338
2018 Visible minority 18 82 148
2018 Non-visible minority 11 89 303

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 20 80 175
2019 Non-visible minority 13 87 338
2018 Visible minority 17 83 148
2018 Non-visible minority 12 88 303

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 34 66 175
2019 Non-visible minority 30 70 338
2018 Visible minority 35 65 148
2018 Non-visible minority 27 73 303

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 175
2019 Non-visible minority 8 92 338
2018 Visible minority 12 88 148
2018 Non-visible minority 8 92 303

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 46 54 175
2019 Non-visible minority 46 54 338
2018 Visible minority 50 50 148
2018 Non-visible minority 50 50 303

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 175
2019 Non-visible minority 51 49 338
2018 Visible minority 56 44 148
2018 Non-visible minority 50 50 303

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 175
2019 Non-visible minority 3 97 338
2018 Visible minority 3 97 148
2018 Non-visible minority 2 98 303

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 175
2019 Non-visible minority 11 89 338
2018 Visible minority 9 91 148
2018 Non-visible minority 13 87 303

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 1503
2019 Non-visible minority 13 87 3802

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 15 19 6 6 25 10 51 19 1504
2019 Non-visible minority 21 15 19 5 4 27 9 56 15 3811
2018 Visible minority 18 16 22 3 7 27 8 51 16 1149
2018 Non-visible minority 19 17 21 6 4 27 6 54 15 3003
2017 Visible minority 19 16 18 4 6 26 10 55 16 1233
2017 Non-visible minority 18 18 18 6 4 26 9 56 15 3363
2014 Visible minority 18 17 18 6 6 25 11 54 18 1132
2014 Non-visible minority 20 16 18 6 5 28 8 56 16 3630

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 25 17 6 5 12 1 67 13 1501
2019 Non-visible minority 37 27 16 5 3 11 1 73 9 3809
2018 Visible minority 29 27 18 5 6 13 1 66 13 1151
2018 Non-visible minority 33 30 17 5 3 11 1 71 9 2999
2017 Visible minority 32 25 17 5 5 14 2 68 11 1233
2017 Non-visible minority 31 30 18 5 3 12 2 70 9 3361
2014 Visible minority 29 26 19 4 4 15 2 66 10 1132
2014 Non-visible minority 32 27 17 5 3 15 1 69 10 3628
2011 Visible minority 34 35 14 4 5 7 1 75 10 801
2011 Non-visible minority 36 34 14 6 4 7 0 75 10 2751
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 1499
2019 Non-visible minority 5 95 3802
2018 Visible minority 11 89 1151
2018 Non-visible minority 5 95 3006

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 177
2019 Non-visible minority 34 66 200
2018 Visible minority 42 58 126
2018 Non-visible minority 31 69 144

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 79 21 177
2019 Non-visible minority 75 25 200
2018 Visible minority 76 24 126
2018 Non-visible minority 80 20 144

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 177
2019 Non-visible minority 3 97 200
2018 Visible minority 5 95 126
2018 Non-visible minority 3 97 144

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 177
2019 Non-visible minority 6 94 200
2018 Visible minority 4 96 126
2018 Non-visible minority 6 94 144

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 177
2019 Non-visible minority 5 95 200
2018 Visible minority 5 95 126
2018 Non-visible minority 3 97 144

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 177
2019 Non-visible minority 6 94 200
2018 Visible minority 8 92 126
2018 Non-visible minority 9 91 144

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 177
2019 Non-visible minority 9 91 200
2018 Visible minority 49 51 125
2018 Non-visible minority 7 93 145

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 177
2019 Non-visible minority 13 87 200
2018 Visible minority 40 60 125
2018 Non-visible minority 7 93 145

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 34 66 177
2019 Non-visible minority 6 94 200
2018 Visible minority 29 71 125
2018 Non-visible minority 4 96 145

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 177
2019 Non-visible minority 29 71 200
2018 Visible minority 19 81 125
2018 Non-visible minority 28 72 145

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 177
2019 Non-visible minority 24 76 200
2018 Visible minority 14 86 125
2018 Non-visible minority 22 78 145

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 177
2019 Non-visible minority 6 94 200

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 177
2019 Non-visible minority 12 88 200
2018 Visible minority 7 93 125
2018 Non-visible minority 12 88 145

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 177
2019 Non-visible minority 21 79 200
2018 Visible minority 12 88 125
2018 Non-visible minority 21 79 145

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 177
2019 Non-visible minority 23 77 200
2018 Visible minority 8 92 125
2018 Non-visible minority 22 78 145

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 177
2019 Non-visible minority 18 82 200
2018 Visible minority 20 80 125
2018 Non-visible minority 24 76 145

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 173
2019 Non-visible minority 31 69 200
2018 Visible minority 29 71 126
2018 Non-visible minority 30 70 145

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 173
2019 Non-visible minority 14 86 200
2018 Visible minority 9 91 126
2018 Non-visible minority 16 84 145

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 173
2019 Non-visible minority 3 97 200

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 173
2019 Non-visible minority 15 85 200
2018 Visible minority 12 88 126
2018 Non-visible minority 19 81 145

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 173
2019 Non-visible minority 4 96 200
2018 Visible minority 8 92 126
2018 Non-visible minority 5 95 145

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 173
2019 Non-visible minority 5 95 200

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 173
2019 Non-visible minority 8 92 200
2018 Visible minority 6 94 126
2018 Non-visible minority 6 94 145

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 173
2019 Non-visible minority 6 94 200
2018 Visible minority 6 94 126
2018 Non-visible minority 13 87 145

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 173
2019 Non-visible minority 47 53 200
2018 Visible minority 54 46 126
2018 Non-visible minority 50 50 145

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 154
2019 Non-visible minority 7 93 180
2018 Visible minority 6 94 122
2018 Non-visible minority 8 92 139

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 154
2019 Non-visible minority 18 82 180
2018 Visible minority 12 88 122
2018 Non-visible minority 17 83 139

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 154
2019 Non-visible minority 5 95 180

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 154
2019 Non-visible minority 4 96 180

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 154
2019 Non-visible minority 7 93 180
2018 Visible minority 7 93 122
2018 Non-visible minority 5 95 139

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 154
2019 Non-visible minority 7 93 180
2018 Visible minority 7 93 122
2018 Non-visible minority 11 89 139

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 154
2019 Non-visible minority 16 84 180
2018 Visible minority 15 85 122
2018 Non-visible minority 13 87 139

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 154
2019 Non-visible minority 10 90 180
2018 Visible minority 12 88 122
2018 Non-visible minority 13 87 139

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 154
2019 Non-visible minority 23 77 180
2018 Visible minority 21 79 122
2018 Non-visible minority 28 72 139

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 154
2019 Non-visible minority 9 91 180
2018 Visible minority 10 90 122
2018 Non-visible minority 7 93 139

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 154
2019 Non-visible minority 46 54 180
2018 Visible minority 52 48 122
2018 Non-visible minority 51 49 139

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 60 40 154
2019 Non-visible minority 55 45 180
2018 Visible minority 59 41 122
2018 Non-visible minority 60 40 139

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 154
2019 Non-visible minority 9 91 180
2018 Visible minority 12 88 122
2018 Non-visible minority 15 85 139

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 1501
2019 Non-visible minority 7 93 3809

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 14 21 5 5 26 8 52 16 1497
2019 Non-visible minority 24 14 18 2 2 30 9 62 8 3806
2018 Visible minority 19 16 23 4 5 27 7 53 12 1153
2018 Non-visible minority 21 18 20 3 2 30 6 61 8 2996
2017 Visible minority 19 16 18 3 4 30 8 58 12 1233
2017 Non-visible minority 20 18 18 2 2 32 8 63 7 3362
2014 Visible minority 19 15 19 4 3 31 9 57 12 1129
2014 Non-visible minority 21 15 18 3 2 33 9 62 7 3624

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 23 19 5 4 13 1 67 11 1499
2019 Non-visible minority 41 25 16 3 2 12 2 76 6 3805
2018 Visible minority 31 26 20 4 4 13 1 67 10 1155
2018 Non-visible minority 37 30 16 3 2 11 1 75 6 2998
2017 Visible minority 33 27 16 3 4 14 3 72 9 1232
2017 Non-visible minority 35 30 16 2 2 13 2 77 5 3355
2014 Visible minority 31 26 18 3 3 17 2 70 8 1130
2014 Non-visible minority 36 26 16 3 1 17 2 76 5 3624
2011 Visible minority 36 36 13 3 3 8 1 79 7 803
2011 Non-visible minority 44 33 11 3 2 7 0 83 5 2754
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 25 22 13 17 0 1 47 31 1503
2019 Non-visible minority 19 27 23 14 16 0 1 47 30 3812
2018 Visible minority 18 21 22 16 22 1 2 40 38 1150
2018 Non-visible minority 14 23 25 16 21 0 1 37 37 3011
2017 Visible minority 16 19 17 17 26 1 3 37 45 1234
2017 Non-visible minority 13 20 22 18 26 0 1 33 45 3366

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 27 27 12 9 0 1 51 22 1501
2019 Non-visible minority 25 27 24 15 9 0 0 52 24 3808
2018 Visible minority 22 25 27 14 11 1 1 47 26 1154
2018 Non-visible minority 18 27 28 17 9 0 1 45 27 3008
2017 Visible minority 21 28 25 15 9 0 2 50 25 1237
2017 Non-visible minority 19 26 28 16 10 0 1 46 25 3366

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 28 20 10 7 1 3 62 17 1498
2019 Non-visible minority 32 28 21 11 6 0 2 61 17 3789
2018 Visible minority 26 24 24 11 9 1 4 53 22 1144
2018 Non-visible minority 24 28 25 13 8 0 2 54 21 2997
2017 Visible minority 25 28 20 13 9 1 4 56 23 1231
2017 Non-visible minority 25 30 23 13 7 1 2 56 20 3357

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 24 22 14 11 1 2 52 26 1495
2019 Non-visible minority 28 25 22 14 10 1 1 53 25 3800
2018 Visible minority 25 22 21 16 12 2 2 49 30 1150
2018 Non-visible minority 24 24 25 15 11 1 1 48 27 2994
2017 Visible minority 23 24 21 14 12 2 4 50 27 1231
2017 Non-visible minority 23 26 23 15 11 1 2 50 26 3362

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 22 13 4 3 1 6 79 8 1490
2019 Non-visible minority 54 21 12 5 3 0 4 79 8 3800
2018 Visible minority 48 21 15 5 4 1 6 74 10 1142
2018 Non-visible minority 48 25 14 5 4 0 5 76 10 2996
2017 Visible minority 44 24 12 5 3 1 11 77 9 1230
2017 Non-visible minority 48 23 14 6 3 1 6 76 9 3365

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 28 20 10 8 0 1 61 19 1498
2019 Non-visible minority 35 28 19 9 8 0 1 64 17 3806
2018 Visible minority 28 26 22 12 10 1 1 56 22 1146
2018 Non-visible minority 31 26 21 12 9 0 1 58 21 3009
2017 Visible minority 31 28 20 10 9 0 2 60 19 1230
2017 Non-visible minority 29 30 22 10 8 0 1 60 18 3354

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 32 20 7 6 1 2 67 13 1493
2019 Non-visible minority 34 35 18 7 3 0 1 70 11 3802
2018 Visible minority 28 28 25 8 7 2 2 58 15 1139
2018 Non-visible minority 28 35 23 8 4 1 1 64 13 2999
2017 Visible minority 30 30 17 10 7 1 4 64 18 1231
2017 Non-visible minority 32 33 20 9 4 0 1 66 14 3351

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 31 20 11 7 1 2 61 19 1490
2019 Non-visible minority 29 32 23 10 5 0 1 61 16 3803
2018 Visible minority 26 27 23 12 9 2 2 55 21 1140
2018 Non-visible minority 22 32 26 13 6 1 1 55 19 3004
2017 Visible minority 26 28 21 12 8 1 4 57 21 1227
2017 Non-visible minority 24 31 24 14 6 0 1 56 20 3353

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 31 18 9 7 1 2 65 17 1492
2019 Non-visible minority 37 31 18 8 5 0 1 68 13 3799
2018 Visible minority 28 28 23 11 7 1 2 58 18 1136
2018 Non-visible minority 30 31 22 10 6 1 1 61 16 2989
2017 Visible minority 31 27 19 10 8 1 4 61 20 1230
2017 Non-visible minority 32 30 21 10 6 1 1 63 16 3353

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 25 15 10 11 1 1 63 21 1488
2019 Non-visible minority 47 26 14 7 4 0 1 74 11 3797

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 28 20 9 7 1 1 63 17 1487
2019 Non-visible minority 36 31 18 9 5 0 1 67 14 3794
2018 Visible minority 29 27 22 12 7 1 2 58 19 1134
2018 Non-visible minority 29 31 22 11 6 0 1 60 17 2990
2017 Visible minority 29 30 19 10 7 1 4 62 18 1228
2017 Non-visible minority 28 32 21 11 7 0 1 61 18 3342

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 26 10 6 4 1 3 79 10 1484
2019 Non-visible minority 58 22 10 5 3 0 1 81 8 3788
2018 Visible minority 49 23 15 4 5 1 4 75 9 1132
2018 Non-visible minority 53 24 12 4 3 0 2 79 8 2988
2017 Visible minority 51 23 12 5 4 0 5 78 9 1232
2017 Non-visible minority 55 24 12 4 3 0 2 80 7 3360

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 17 6 3 2 1 7 88 5 1485
2019 Non-visible minority 74 12 5 2 2 0 5 91 4 3789
2018 Visible minority 61 16 10 3 4 1 6 83 7 1134
2018 Non-visible minority 70 14 6 2 2 1 4 89 5 2996

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 13 8 4 7 2 4 80 12 1498
2019 Non-visible minority 78 10 4 3 2 1 3 90 5 3800
2018 Visible minority 61 12 7 5 7 2 5 80 13 1141
2018 Non-visible minority 75 10 6 2 2 1 3 89 5 2995
2017 Visible minority 63 12 7 5 6 1 6 81 11 1232
2017 Non-visible minority 77 11 4 3 2 0 3 91 5 3365

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 59 23 8 4 3 1 3 85 7 1488
2019 Non-visible minority 61 25 8 3 2 0 1 87 4 3786
2018 Visible minority 56 22 9 5 4 1 3 81 9 1136
2018 Non-visible minority 59 25 9 3 2 0 2 86 5 2992
2017 Visible minority 57 23 7 4 3 1 5 85 8 1230
2017 Non-visible minority 61 24 8 3 1 0 2 87 5 3365

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 19 8 6 7 1 3 78 13 1486
2019 Non-visible minority 66 18 8 3 3 0 1 85 7 3791
2018 Visible minority 53 18 10 7 8 1 3 74 15 1138
2018 Non-visible minority 59 21 10 4 4 0 2 81 8 2981
2017 Visible minority 57 17 8 6 6 1 5 78 13 1226
2017 Non-visible minority 64 19 8 4 3 0 2 85 7 3361

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 59 11 4 2 1 1 22 90 4 1478
2019 Non-visible minority 62 11 4 1 1 0 19 92 3 3781
2018 Visible minority 57 9 5 3 1 1 24 88 5 1127
2018 Non-visible minority 55 12 5 2 1 0 25 90 3 2971
2017 Visible minority 56 10 5 2 1 0 25 89 5 1232
2017 Non-visible minority 59 12 4 2 1 0 22 91 3 3360

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 69 15 5 2 1 1 8 92 3 1490
2019 Non-visible minority 74 14 5 1 1 0 5 93 2 3780
2018 Visible minority 64 15 7 2 1 1 9 88 4 1132
2018 Non-visible minority 69 16 7 1 1 0 6 91 2 2977
2017 Visible minority 64 15 5 2 1 1 13 91 4 1226
2017 Non-visible minority 71 15 5 2 1 0 6 92 2 3351

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 15 11 7 11 1 4 70 19 1496
2019 Non-visible minority 69 12 7 4 5 0 2 83 10 3802
2018 Visible minority 47 14 10 8 16 1 4 64 25 1135
2018 Non-visible minority 62 14 9 5 7 0 3 79 12 2991
2017 Visible minority 45 16 10 10 13 1 6 65 24 1234
2017 Non-visible minority 60 15 8 6 8 0 3 78 14 3366

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 25 12 5 3 1 3 79 8 1490
2019 Non-visible minority 54 26 12 4 2 0 2 81 6 3792
2018 Visible minority 49 24 14 6 4 0 4 76 10 1138
2018 Non-visible minority 47 29 15 5 3 0 1 77 8 2989
2017 Visible minority 52 23 12 5 3 0 5 79 8 1233
2017 Non-visible minority 51 27 13 4 2 0 2 80 6 3357

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 31 34 11 5 0 1 50 16 1499
2019 Non-visible minority 18 34 33 11 3 0 0 52 14 3814
2018 Visible minority 15 29 34 14 6 1 0 45 21 1158
2018 Non-visible minority 13 34 36 13 4 0 0 47 17 3018
2017 Visible minority 16 29 35 13 5 1 1 46 18 1239
2017 Non-visible minority 12 30 39 13 5 0 0 42 19 3365

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 17 39 23 10 0 0 33 27 1490
2019 Non-visible minority 8 17 38 24 13 0 0 37 25 3764
2018 Visible minority 12 17 38 22 10 0 1 32 29 1133
2018 Non-visible minority 10 18 38 24 10 0 0 34 27 2971
2017 Visible minority 7 16 40 23 10 1 1 34 24 1235
2017 Non-visible minority 7 19 40 22 11 0 0 33 26 3359

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 36 18 9 7 5 0 64 17 1497
2019 Non-visible minority 28 39 17 9 3 3 0 70 13 3797
2018 Visible minority 24 37 20 9 6 4 1 64 15 1149
2018 Non-visible minority 29 39 16 8 4 2 0 70 13 3002
2017 Visible minority 17 32 20 12 9 9 1 54 24 1237
2017 Non-visible minority 18 38 19 12 7 6 0 59 20 3365

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 31 19 13 10 3 0 56 24 1501
2019 Non-visible minority 28 37 17 11 5 2 0 66 16 3807
2018 Visible minority 22 34 19 12 9 4 0 58 22 1150
2018 Non-visible minority 27 36 18 11 7 2 0 64 18 3007
2017 Visible minority 19 35 20 12 10 4 1 57 23 1237
2017 Non-visible minority 19 39 17 14 8 3 0 60 22 3366
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 1502
2019 Non-visible minority 15 85 3804
2017 Visible minority 20 80 1233
2017 Non-visible minority 16 84 3368
2014 Visible minority 16 84 1130
2014 Non-visible minority 14 86 3618

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 80 20 253
2019 Non-visible minority 80 20 558
2017 Visible minority 70 30 244
2017 Non-visible minority 81 19 542
2014 Visible minority 74 26 177
2014 Non-visible minority 79 21 493

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 38 7 8 2 0 0 83 10 201
2019 Non-visible minority 51 32 6 7 4 0 0 83 11 441
2017 Visible minority 44 39 6 6 3 0 2 85 9 174
2017 Non-visible minority 48 34 4 10 4 0 0 82 13 440
2014 Visible minority 53 33 5 5 4 1 0 86 9 132
2014 Non-visible minority 54 33 5 4 2 0 1 88 6 391
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 29 22 13 12 2 1 22 78 1496
2019 Non-visible minority 18 31 25 13 11 1 1 18 82 3798
2018 Visible minority 20 23 24 14 16 2 1 21 79 1154
2018 Non-visible minority 19 26 25 14 13 1 1 19 81 3012
2017 Visible minority 20 20 22 13 21 3 1 20 80 1237
2017 Non-visible minority 19 22 23 15 17 2 1 20 80 3370

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 60 40 1134
2019 Non-visible minority 62 38 3042

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 1119
2019 Non-visible minority 37 63 3002
2018 Visible minority 32 68 878
2018 Non-visible minority 28 72 2367

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 26 21 16 17 3 5 41 36 1128
2019 Non-visible minority 12 23 20 18 20 2 6 38 41 3014
2018 Visible minority 12 23 20 19 19 2 5 38 41 882
2018 Non-visible minority 11 21 19 19 22 1 6 34 45 2376
2017 Visible minority 12 20 16 17 25 2 8 36 46 954
2017 Non-visible minority 9 20 16 20 26 2 8 32 51 2626

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 6 20 19 19 27 2 6 28 51 1126
2019 Non-visible minority 6 14 16 22 35 2 6 22 61 3013
2018 Visible minority 5 15 19 18 37 3 4 22 58 880
2018 Non-visible minority 4 11 14 21 44 2 4 16 69 2378
2017 Visible minority 5 11 12 15 48 3 5 17 69 952
2017 Non-visible minority 3 7 10 17 55 2 6 10 79 2627

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 19 13 8 9 2 8 66 19 1490
2019 Non-visible minority 37 20 16 10 10 1 6 62 21 3782
2018 Visible minority 35 18 14 9 12 3 9 61 23 1148
2018 Non-visible minority 34 19 17 10 12 1 6 58 24 3002
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