2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 43 5 7 2 0 0 85 10 5132
2019 Part-time 55 35 3 5 1 0 0 90 7 224
2017 Full-time 37 47 4 9 3 0 0 84 12 4441
2017 Part-time 50 41 3 5 1 0 0 91 6 179
2014 Full-time 39 45 4 9 3 0 0 85 12 4544
2014 Part-time 49 39 3 7 2 0 0 88 9 266
2011 Full-time 42 45 4 7 2 0 0 87 9 3410
2011 Part-time 50 36 3 8 3 0 1 87 11 154
2008 Full-time 37 47 5 8 3 0 0 84 11 2900
2008 Part-time 32 54 2 9 1 1 0 87 10 118

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 18 5 5 4 0 1 86 9 5126
2019 Part-time 72 13 5 5 4 0 1 86 9 224
2017 Full-time 66 18 5 7 3 0 1 85 10 4438
2017 Part-time 76 15 2 3 4 0 0 91 7 180
2014 Full-time 66 19 4 6 4 0 1 85 10 4542
2014 Part-time 67 21 4 6 2 0 1 88 8 266
2011 Full-time 68 16 5 7 3 0 1 85 10 3407
2011 Part-time 61 18 7 9 3 0 1 81 12 154
2008 Full-time 66 18 5 7 3 0 1 84 11 2897
2008 Part-time 60 22 5 6 6 0 0 82 13 118

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 34 7 9 4 0 0 80 13 5123
2019 Part-time 60 26 4 8 2 0 0 86 10 223
2017 Full-time 42 36 8 10 5 0 0 78 15 4434
2017 Part-time 53 30 3 10 4 0 0 83 14 180
2014 Full-time 46 35 6 9 4 0 0 81 13 4543
2014 Part-time 53 33 5 7 2 0 0 86 9 266
2011 Full-time 45 35 8 8 4 0 0 80 12 3405
2011 Part-time 45 33 11 8 3 0 0 78 11 154

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 40 11 12 5 0 0 72 17 5105
2019 Part-time 44 34 11 5 4 0 1 79 9 224
2017 Full-time 29 39 11 14 7 0 0 69 21 4442
2017 Part-time 39 36 12 8 4 0 1 76 12 179
2014 Full-time 30 39 11 15 6 0 0 68 21 4541
2014 Part-time 38 38 9 11 2 0 2 78 13 266
2011 Full-time 31 40 11 12 5 0 1 72 17 3408
2011 Part-time 38 35 9 9 6 0 3 75 15 153
2008 Full-time 24 42 13 13 7 0 1 67 20 2904
2008 Part-time 26 44 15 11 3 0 2 71 14 118

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 34 9 6 2 0 0 82 9 5086
2019 Part-time 57 28 7 6 1 0 0 86 7 220
2017 Full-time 46 37 8 7 2 0 0 83 9 4421
2017 Part-time 47 41 5 5 2 0 0 89 7 179
2014 Full-time 45 37 9 7 3 0 0 82 9 4538
2014 Part-time 53 35 7 4 1 0 1 88 5 266

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 30 10 8 5 1 0 76 14 5126
2019 Part-time 58 27 5 5 5 0 0 85 9 224
2017 Full-time 43 32 11 8 6 0 0 75 14 4431
2017 Part-time 53 26 12 5 2 1 1 81 7 179
2014 Full-time 38 34 13 9 5 1 1 73 14 4539
2014 Part-time 52 32 7 5 2 1 2 86 6 266
2011 Full-time 39 36 11 8 4 1 1 76 13 3407
2011 Part-time 39 33 12 7 7 1 1 74 14 154

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 38 10 6 4 0 0 79 11 5133
2019 Part-time 52 28 9 6 5 0 0 80 11 222
2017 Full-time 36 44 9 6 4 0 0 80 10 4435
2017 Part-time 36 45 9 7 3 0 0 81 10 180
2014 Full-time 33 43 11 8 5 0 0 76 12 4541
2014 Part-time 38 37 11 8 6 0 0 75 14 266
2011 Full-time 38 38 10 8 6 0 0 76 13 3405
2011 Part-time 31 38 10 14 7 0 1 69 21 154
2008 Full-time 36 40 11 8 5 0 0 76 13 2872
2008 Part-time 23 47 15 10 6 0 0 69 16 118

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 36 14 11 6 0 0 69 17 5118
2019 Part-time 41 34 13 5 5 0 0 76 11 223
2017 Full-time 29 37 15 12 7 0 0 66 19 4437
2017 Part-time 36 36 14 9 4 0 0 73 13 180
2014 Full-time 26 36 16 13 9 0 0 62 22 4540
2014 Part-time 34 33 14 12 6 0 0 67 18 266
2011 Full-time 25 37 15 14 9 0 0 63 23 3410
2011 Part-time 24 31 16 22 6 1 1 56 28 154

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 41 9 7 3 0 0 80 10 5097
2019 Part-time 52 31 9 5 3 0 0 83 8 220
2017 Full-time 36 42 10 8 4 0 0 78 12 4437
2017 Part-time 38 43 12 4 4 0 0 81 7 179

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 36 7 4 2 0 0 87 6 5098
2019 Part-time 57 32 6 4 2 0 0 89 5 221
2017 Full-time 48 38 7 4 2 0 0 86 7 4433
2017 Part-time 53 37 4 4 1 0 0 91 5 179
2014 Full-time 46 38 9 4 2 0 0 85 7 4542
2014 Part-time 45 37 9 4 2 2 0 84 7 266
2011 Full-time 45 39 8 5 2 1 0 85 8 3408
2011 Part-time 38 34 11 8 5 3 1 75 14 154
2008 Full-time 46 37 8 5 3 0 0 84 8 2899
2008 Part-time 33 44 13 5 4 0 1 77 10 118

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 34 14 9 6 0 0 71 15 5110
2019 Part-time 49 27 11 7 6 0 0 76 13 222
2017 Full-time 32 37 14 10 7 0 0 69 17 4436
2017 Part-time 38 35 13 10 4 0 0 73 14 180

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 30 9 3 2 0 0 87 5 5081
2019 Part-time 59 28 9 2 2 0 0 86 5 222
2017 Full-time 55 32 8 2 2 0 0 88 4 4428
2017 Part-time 54 32 10 2 0 0 0 88 2 177
2014 Full-time 61 28 7 2 1 0 0 89 4 4543
2014 Part-time 60 30 5 3 2 0 0 90 5 266
2011 Full-time 59 29 8 2 1 0 0 88 4 3410
2011 Part-time 49 35 10 6 1 0 1 84 6 153

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 36 14 9 6 0 0 71 15 5099
2019 Part-time 33 38 14 8 6 0 1 72 14 222
2017 Full-time 32 38 13 10 6 0 0 71 16 4423
2017 Part-time 29 39 14 9 6 1 2 71 15 177
2014 Full-time 26 41 14 12 6 0 1 68 18 4541
2014 Part-time 24 40 17 12 5 1 1 65 18 266
2011 Full-time 31 40 12 10 6 0 0 72 16 3405
2011 Part-time 24 28 13 17 16 0 2 53 33 153

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 33 15 8 5 0 0 72 13 5115
2019 Part-time 42 32 14 6 5 0 0 74 11 223
2017 Full-time 37 35 14 9 5 0 0 72 14 4427
2017 Part-time 33 38 12 11 5 0 1 72 16 178
2014 Full-time 32 37 15 9 6 0 0 69 15 4539
2014 Part-time 33 35 17 9 4 0 1 69 13 266

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 40 12 8 3 0 0 77 11 5072
2019 Part-time 48 34 10 4 3 0 0 82 7 221
2017 Full-time 35 38 13 8 4 0 0 74 13 4428
2017 Part-time 44 35 14 3 4 0 0 80 7 177
2014 Full-time 33 39 13 9 5 0 0 72 14 4541
2014 Part-time 40 38 13 7 2 0 1 78 9 266
2011 Full-time 38 39 11 7 3 1 1 78 11 3401
2011 Part-time 39 32 13 9 4 1 1 73 14 154

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 35 10 5 3 0 0 83 7 5137
2019 Part-time 57 26 8 4 4 0 0 84 8 223
2017 Full-time 43 38 10 5 3 0 0 82 8 4421
2017 Part-time 47 43 6 2 1 0 0 90 4 176
2014 Full-time 43 37 11 6 3 0 0 80 9 4541
2014 Part-time 49 32 11 6 3 0 0 80 9 266
2011 Full-time 43 38 9 6 3 0 0 82 10 3407
2011 Part-time 37 35 9 13 6 0 1 72 19 154
2008 Full-time 40 41 10 6 3 0 0 81 9 2902
2008 Part-time 33 42 15 5 5 0 0 75 10 118

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 30 16 7 3 0 0 74 10 5099
2019 Part-time 67 20 9 2 2 0 0 88 3 218
2017 Full-time 39 36 15 6 3 0 1 76 9 4442
2017 Part-time 58 32 4 3 0 0 3 92 3 180
2014 Full-time 36 34 17 7 5 0 1 70 12 4543
2014 Part-time 55 25 14 2 1 0 2 82 4 265
2011 Full-time 34 35 18 8 5 0 1 69 13 3412
2011 Part-time 39 32 20 5 3 0 2 72 8 154
2008 Full-time 29 32 21 10 7 0 1 62 17 2898
2008 Part-time 47 34 5 6 5 1 1 83 12 118

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 24 33 19 10 1 2 31 35 5119
2019 Part-time 6 19 33 24 15 1 3 41 25 224
2017 Full-time 11 25 34 16 9 1 4 26 38 4411
2017 Part-time 9 16 35 17 16 1 5 35 27 179
2014 Full-time 11 27 35 15 8 1 3 23 40 4532
2014 Part-time 5 20 38 18 14 1 4 33 26 265
2011 Full-time 12 28 35 15 8 1 2 23 41 3399
2011 Part-time 8 25 27 18 12 3 7 33 36 153
2008 Full-time 12 28 36 16 6 1 2 22 41 2898
2008 Part-time 11 17 23 27 15 1 7 46 30 118

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 16 26 27 18 2 3 47 26 5099
2019 Part-time 6 12 21 27 30 3 2 59 19 224
2017 Full-time 9 17 28 22 16 3 5 41 28 4393
2017 Part-time 10 15 19 18 26 3 8 50 29 180
2014 Full-time 11 19 29 21 13 3 4 36 32 4524
2014 Part-time 5 14 29 23 23 3 3 49 20 266
2011 Full-time 10 17 29 25 14 2 4 41 28 3395
2011 Part-time 11 16 24 17 21 4 7 43 30 152
2008 Full-time 11 21 31 22 10 2 3 34 33 2886
2008 Part-time 6 13 20 30 19 6 5 55 22 118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 30 20 14 3 4 36 31 5099
2019 Part-time 7 12 24 20 27 3 6 52 21 224
2017 Full-time 12 19 30 18 12 3 7 33 34 4402
2017 Part-time 7 13 18 22 23 5 13 54 24 180
2014 Full-time 13 20 29 18 10 3 6 32 36 4521
2014 Part-time 7 14 27 16 21 5 10 44 25 266
2011 Full-time 13 20 30 19 10 3 6 32 36 3389
2011 Part-time 8 13 29 9 15 7 20 33 29 150
2008 Full-time 14 22 30 17 8 2 5 28 39 2889
2008 Part-time 9 14 30 23 12 6 6 40 26 118

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 15 29 25 19 1 3 46 23 5088
2019 Part-time 4 10 22 22 35 2 5 61 15 222
2017 Full-time 8 16 31 22 16 1 5 41 26 4395
2017 Part-time 2 9 17 29 30 3 10 68 13 179
2014 Full-time 10 17 31 23 13 1 5 39 28 4513
2014 Part-time 5 10 26 21 28 2 8 54 17 265
2011 Full-time 10 19 33 21 12 1 3 34 31 3386
2011 Part-time 8 16 29 15 18 3 11 39 28 153
2008 Full-time 10 20 33 22 10 1 3 34 32 2889
2008 Part-time 8 11 28 30 17 1 5 50 20 117

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 18 25 21 18 2 3 42 32 5096
2019 Part-time 7 10 23 23 32 1 4 57 18 223
2017 Full-time 14 20 26 18 14 2 6 35 37 4403
2017 Part-time 7 16 22 25 23 1 7 52 24 179
2014 Full-time 15 22 27 17 12 2 5 32 40 4526
2014 Part-time 8 15 25 17 24 4 7 46 26 266
2011 Full-time 18 25 27 14 10 1 4 25 46 3398
2011 Part-time 13 21 18 9 21 2 15 37 42 153
2008 Full-time 21 26 25 15 8 1 4 24 50 2887
2008 Part-time 12 20 19 22 18 2 7 44 35 117

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 18 26 22 16 4 3 40 32 5095
2019 Part-time 13 16 21 15 25 4 6 45 32 223
2017 Full-time 12 20 27 18 12 3 6 34 36 4410
2017 Part-time 13 14 24 19 18 3 8 43 30 179
2014 Full-time 14 19 26 20 12 4 5 35 36 4526
2014 Part-time 12 19 17 19 17 8 7 43 37 266
2011 Full-time 11 19 28 20 13 2 5 37 33 3392
2011 Part-time 9 17 20 17 19 7 10 44 32 153
2008 Full-time 16 25 26 17 9 2 4 28 44 2895
2008 Part-time 24 21 16 14 12 6 6 29 52 118

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 17 32 21 15 3 3 39 28 5090
2019 Part-time 7 11 26 19 26 5 5 50 21 224
2017 Full-time 11 18 32 18 12 3 5 33 32 4406
2017 Part-time 8 11 28 21 21 5 6 47 21 178
2014 Full-time 11 20 32 18 11 3 5 31 34 4524
2014 Part-time 8 18 26 18 20 5 5 42 29 265

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 17 33 23 15 1 2 40 26 5107
2019 Part-time 4 12 35 24 21 1 3 47 17 224
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 16 5 5 3 0 2 87 7 5123
2019 Part-time 75 11 7 2 3 0 2 88 5 224
2017 Full-time 69 17 5 5 3 0 2 87 8 4442
2017 Part-time 71 17 4 3 0 0 3 92 4 179
2014 Full-time 72 15 4 4 3 0 2 89 7 4543
2014 Part-time 74 15 4 1 2 0 3 92 4 266
2011 Full-time 70 14 6 4 3 0 2 87 8 3405
2011 Part-time 74 14 6 3 3 0 1 89 5 154
2008 Full-time 66 13 5 5 5 0 6 85 11 2899
2008 Part-time 70 15 2 1 4 1 7 92 5 118

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 29 16 8 6 6 3 68 15 5112
2019 Part-time 43 27 10 5 4 4 7 79 9 224
2017 Full-time 31 31 15 8 6 5 4 68 16 4440
2017 Part-time 30 29 15 8 4 7 7 69 14 179
2014 Full-time 34 31 14 8 5 5 4 71 14 4543
2014 Part-time 43 24 13 6 3 5 6 76 10 266

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 27 9 7 5 1 0 80 12 5118
2019 Part-time 65 22 6 4 2 0 0 87 7 224
2017 Full-time 48 29 8 8 6 1 0 78 14 4441
2017 Part-time 55 28 7 6 2 0 1 85 9 179
2014 Full-time 50 29 8 7 5 1 0 80 13 4540
2014 Part-time 58 30 4 5 2 0 0 89 8 266

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 32 6 5 3 0 0 86 8 5113
2019 Part-time 70 23 3 2 2 0 0 93 4 223
2017 Full-time 49 35 7 6 2 0 0 85 8 4433
2017 Part-time 58 27 5 6 3 0 1 87 8 180
2014 Full-time 48 37 7 5 2 0 0 86 8 4536
2014 Part-time 62 27 6 4 1 1 0 89 5 266

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 34 11 4 2 1 1 82 6 5130
2019 Part-time 60 25 8 3 2 1 0 87 5 223
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 24 15 4 3 1 5 76 8 5131
2019 Part-time 43 26 15 1 4 2 8 77 6 222

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 30 12 7 4 0 0 77 11 5127
2019 Part-time 50 30 11 2 5 1 0 82 7 223
2017 Full-time 42 34 11 7 5 0 1 77 12 4444
2017 Part-time 47 31 12 5 3 0 1 79 9 180
2014 Full-time 41 35 11 7 5 1 1 77 12 4543
2014 Part-time 49 31 9 7 3 1 0 80 10 266
2011 Full-time 39 36 11 9 5 1 0 76 14 3410
2011 Part-time 45 34 8 10 3 0 0 79 13 154
2008 Full-time 33 35 13 11 7 1 0 69 18 2901
2008 Part-time 36 38 6 8 9 1 2 77 17 118

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 26 11 5 3 2 1 81 8 5124
2019 Part-time 64 23 5 2 3 1 1 89 6 223
2017 Full-time 48 31 10 6 4 2 0 80 10 4442
2017 Part-time 57 28 7 2 3 1 1 88 5 180
2014 Full-time 48 28 11 5 4 2 1 79 9 4543
2014 Part-time 54 28 10 3 1 2 1 85 4 266
2011 Full-time 45 30 11 7 4 2 1 77 11 3407
2011 Part-time 55 21 13 6 2 2 1 77 9 154
2008 Full-time 40 29 12 8 6 3 1 73 14 2904
2008 Part-time 50 26 12 3 5 3 1 79 9 117

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 29 10 6 3 1 1 81 10 5113
2019 Part-time 57 27 8 4 3 1 0 84 7 221
2017 Full-time 46 33 8 7 4 1 0 80 12 4438
2017 Part-time 51 38 4 3 3 0 1 90 6 180
2014 Full-time 46 33 9 7 4 1 0 79 11 4544
2014 Part-time 50 35 6 6 2 1 1 86 8 266
2011 Full-time 44 33 9 8 5 0 0 77 13 3407
2011 Part-time 48 35 7 8 2 0 0 83 10 154
2008 Full-time 40 32 11 10 6 1 0 72 16 2903
2008 Part-time 45 31 5 11 5 3 0 79 16 118

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 81 10 3 2 2 0 1 93 3 5115
2019 Part-time 83 8 4 1 2 0 2 93 3 218
2017 Full-time 79 12 4 2 2 0 2 92 4 4434
2017 Part-time 83 11 3 0 0 0 2 96 0 180
2014 Full-time 81 11 3 2 2 0 2 94 3 4540
2014 Part-time 82 10 1 3 1 1 2 95 4 265
2011 Full-time 78 12 4 2 2 0 2 92 4 3411
2011 Part-time 78 15 4 1 1 0 1 94 2 154
2008 Full-time 78 9 3 2 2 1 5 92 5 2903
2008 Part-time 80 13 2 2 1 0 3 96 3 118

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 19 8 5 5 2 5 82 10 5129
2019 Part-time 64 15 6 3 3 1 9 88 6 223
2017 Full-time 49 22 7 5 6 4 6 79 13 4438
2017 Part-time 66 12 5 4 3 2 7 87 7 178
2014 Full-time 50 23 8 4 4 4 7 81 9 4541
2014 Part-time 62 17 6 3 2 3 7 89 5 265
2011 Full-time 48 25 8 7 6 2 4 78 13 3408
2011 Part-time 46 21 11 7 6 1 8 73 15 153

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 21 9 3 3 1 0 84 6 5137
2019 Part-time 68 22 6 1 2 0 0 91 4 222
2017 Full-time 56 25 10 4 4 2 0 82 8 4441
2017 Part-time 68 18 8 2 3 0 1 87 5 178

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 26 9 5 3 0 0 82 9 5137
2019 Part-time 63 24 6 3 3 0 0 88 5 224
2017 Full-time 52 27 10 6 5 0 0 80 10 4436
2017 Part-time 68 19 6 4 3 0 0 87 6 178
2014 Full-time 51 29 10 5 4 0 0 81 9 4543
2014 Part-time 61 28 4 5 2 0 0 89 7 265
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 31 15 7 5 7 0 71 13 5130
2019 Part-time 46 33 9 2 2 8 0 86 4 224
2017 Full-time 32 32 15 8 5 7 1 69 15 4442
2017 Part-time 42 28 15 7 2 5 1 74 10 180
2014 Full-time 32 33 14 7 4 9 0 71 13 4537
2014 Part-time 45 34 9 3 1 8 0 86 5 265
2011 Full-time 29 32 16 9 7 6 0 65 18 3409
2011 Part-time 36 25 17 6 6 9 1 68 14 154

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 32 16 10 6 3 0 67 16 5122
2019 Part-time 44 33 12 5 3 2 0 79 9 224
2017 Full-time 30 33 17 10 7 3 0 65 18 4439
2017 Part-time 39 27 20 5 5 4 0 69 10 180
2014 Full-time 29 33 18 10 6 4 0 65 17 4539
2014 Part-time 43 31 13 6 2 5 0 78 8 266
2011 Full-time 26 34 17 12 9 3 0 61 22 3408
2011 Part-time 31 22 21 9 9 7 1 57 20 154
2008 Full-time 22 32 19 12 12 3 0 55 25 2905
2008 Part-time 25 32 15 13 7 7 1 61 22 118

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 31 20 12 7 6 0 59 20 5116
2019 Part-time 34 35 13 7 3 8 1 75 11 222
2017 Full-time 22 33 19 13 7 6 0 58 21 4432
2017 Part-time 30 30 21 6 6 7 0 65 13 180
2014 Full-time 20 32 20 14 7 7 1 56 23 4538
2014 Part-time 34 29 18 7 3 9 0 69 11 266
2011 Full-time 15 37 20 15 8 6 0 55 24 3412
2011 Part-time 23 20 22 17 7 12 0 48 27 154
2008 Full-time 11 31 21 20 11 7 0 45 33 2900
2008 Part-time 15 30 17 22 4 12 0 51 30 118

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 32 17 15 9 3 0 57 25 5129
2019 Part-time 33 32 16 10 6 2 0 67 16 222
2017 Full-time 21 33 18 15 9 4 0 57 25 4435
2017 Part-time 26 35 16 9 6 7 0 66 17 180
2014 Full-time 20 33 18 15 9 4 0 56 25 4533
2014 Part-time 32 35 16 8 4 5 0 71 12 264
2011 Full-time 18 36 16 17 10 3 0 55 28 3407
2011 Part-time 26 32 13 11 9 8 0 64 22 154
2008 Full-time 15 35 17 19 11 2 0 52 30 2902
2008 Part-time 18 37 14 18 7 6 0 58 27 117

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 22 13 5 3 9 1 76 9 5133
2019 Part-time 44 18 10 5 3 16 3 77 11 224
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 44 14 7 2 1 0 76 9 5124
2019 Part-time 37 44 15 2 2 0 0 81 4 224
2017 Full-time 31 42 14 8 4 1 0 74 12 4430
2017 Part-time 37 40 12 6 2 1 1 79 9 180
2014 Full-time 30 42 15 8 4 2 0 73 12 4541
2014 Part-time 41 40 11 6 1 1 0 82 7 265
2011 Full-time 31 44 14 8 3 1 0 76 10 3406
2011 Part-time 35 36 17 6 4 2 0 72 10 154

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 36 20 15 6 2 0 58 22 5106
2019 Part-time 35 33 14 10 5 3 0 70 15 222

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 36 12 8 4 2 1 75 12 5124
2019 Part-time 39 31 14 8 4 1 3 73 13 224
2017 Full-time 42 35 10 6 4 2 1 80 10 4423
2017 Part-time 35 39 10 6 5 3 3 78 12 180
2014 Full-time 42 37 9 6 3 2 1 81 9 4539
2014 Part-time 48 36 6 5 2 2 1 87 7 266
2011 Full-time 44 34 9 6 4 3 1 80 10 3406
2011 Part-time 39 36 9 7 3 4 1 79 11 154
2008 Full-time 38 34 10 8 5 4 1 75 14 2902
2008 Part-time 33 35 11 3 13 3 2 72 16 118

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 36 17 6 3 2 0 73 9 5110
2019 Part-time 42 35 18 3 1 1 0 78 4 222

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 22 20 13 9 10 2 52 26 5115
2019 Part-time 33 21 14 11 7 10 4 63 21 223
2017 Full-time 20 24 17 14 13 10 3 50 31 4432
2017 Part-time 20 25 19 12 7 13 4 55 22 180
2014 Full-time 19 23 17 15 13 10 3 48 32 4537
2014 Part-time 26 23 18 12 8 7 6 56 23 266
2011 Full-time 17 21 17 15 15 12 3 45 35 3407
2011 Part-time 20 19 16 13 14 14 4 47 33 153

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 34 17 11 9 2 0 62 21 5117
2019 Part-time 33 34 15 7 6 3 2 71 14 222
2017 Full-time 26 33 17 12 9 3 0 60 22 4435
2017 Part-time 33 26 16 9 6 7 2 66 17 180
2014 Full-time 22 32 18 14 11 4 1 55 26 4539
2014 Part-time 32 32 17 6 9 3 2 67 16 266
2011 Full-time 23 35 17 14 10 2 0 59 24 3407
2011 Part-time 23 29 21 10 13 1 2 54 24 154
2008 Full-time 18 34 17 16 12 3 0 53 30 2896
2008 Part-time 21 27 19 18 10 4 1 51 29 118

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 31 15 12 12 2 1 60 25 5135
2019 Part-time 27 26 16 7 11 2 11 61 21 223
2017 Full-time 24 28 15 15 14 3 1 54 30 4429
2017 Part-time 24 24 15 15 11 5 6 54 29 179
2014 Full-time 20 25 15 17 19 3 2 47 38 4539
2014 Part-time 20 26 12 15 16 4 8 52 35 266
2011 Full-time 17 28 14 19 19 2 2 47 39 3407
2011 Part-time 17 21 15 20 18 3 5 41 42 154
2008 Full-time 16 31 14 17 18 2 1 49 36 2897
2008 Part-time 19 29 17 17 17 1 1 49 34 117

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 24 13 5 3 1 4 78 8 5125
2019 Part-time 52 11 14 8 5 1 8 70 14 224

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 12 10 5 7 2 12 75 13 5117
2019 Part-time 53 8 7 5 4 3 21 79 11 224

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 23 16 7 4 2 3 72 12 5107
2019 Part-time 48 23 11 6 3 1 7 78 10 223

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 21 17 9 6 3 4 66 16 5107
2019 Part-time 48 17 14 6 4 4 7 73 11 219

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 16 12 8 7 3 5 71 16 5108
2019 Part-time 46 20 9 6 7 2 10 76 14 223

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 13 8 2 2 3 4 88 4 5110
2019 Part-time 65 13 4 4 3 2 9 88 7 224

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 9 6 2 3 4 4 89 5 5106
2019 Part-time 79 7 3 0 1 3 7 95 2 221

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 8 4 1 1 2 8 93 3 5104
2019 Part-time 75 6 4 1 3 2 8 90 5 222

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 41 19 8 4 4 1 67 12 5120
2019 Part-time 24 42 19 6 3 4 1 70 10 224
2017 Full-time 23 38 20 10 5 5 0 64 16 4438
2017 Part-time 23 42 18 8 4 5 1 69 12 179

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 36 11 5 3 1 0 81 8 5100
2019 Part-time 45 38 10 2 2 2 0 85 4 221
2017 Full-time 44 38 9 5 2 1 0 83 7 4441
2017 Part-time 54 36 5 3 0 0 1 91 3 180
2014 Full-time 49 34 10 4 2 2 0 84 6 4543
2014 Part-time 60 29 6 3 2 1 0 89 5 266
2011 Full-time 40 36 13 6 4 3 0 77 10 3413
2011 Part-time 41 29 15 10 2 3 0 72 13 154

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 31 11 3 2 2 0 83 5 5108
2019 Part-time 52 32 10 1 2 2 0 87 3 222
2017 Full-time 44 34 13 3 2 3 1 81 6 4428
2017 Part-time 51 28 12 2 2 4 1 84 4 180
2014 Full-time 50 30 10 3 2 4 0 84 5 4534
2014 Part-time 66 23 7 1 1 2 1 91 2 266

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 31 8 3 2 0 0 86 6 5124
2019 Part-time 65 25 6 3 1 0 0 90 4 223
2017 Full-time 50 35 8 4 3 0 0 85 7 4430
2017 Part-time 60 30 5 3 1 0 1 91 5 180
2014 Full-time 53 33 8 4 2 0 0 86 6 4537
2014 Part-time 66 27 4 1 2 0 0 93 3 265
2011 Full-time 46 35 10 5 3 0 0 81 9 3407
2011 Part-time 46 32 10 3 6 1 1 80 9 154
2008 Full-time 37 38 12 8 5 0 0 75 13 2901
2008 Part-time 42 40 11 3 3 1 0 83 6 117

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 30 12 5 4 1 0 78 9 5116
2019 Part-time 55 29 10 4 2 0 0 84 6 221
2017 Full-time 42 32 15 6 5 1 0 74 11 4432
2017 Part-time 49 29 15 4 2 0 0 79 6 180
2014 Full-time 37 35 15 7 4 1 0 73 12 4542
2014 Part-time 51 34 8 4 3 0 0 85 7 264
2011 Full-time 36 33 16 9 5 1 0 70 14 3403
2011 Part-time 40 24 17 11 8 1 0 64 19 154

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 32 12 6 4 0 0 78 10 5103
2019 Part-time 54 31 7 5 3 0 0 85 7 221
2017 Full-time 40 35 14 7 4 0 0 75 11 4427
2017 Part-time 49 34 11 4 1 0 0 83 6 180
2014 Full-time 36 36 15 8 4 0 0 73 12 4539
2014 Part-time 50 34 7 7 2 0 0 84 9 265
2011 Full-time 35 36 15 9 5 0 0 71 14 3402
2011 Part-time 35 30 14 13 7 1 0 65 20 154
2008 Full-time 31 39 14 10 5 0 0 70 16 2898
2008 Part-time 32 42 11 11 4 0 0 74 15 117

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 24 16 9 7 3 0 67 17 5130
2019 Part-time 45 27 15 6 5 1 1 73 11 223
2017 Full-time 37 26 17 9 7 3 1 66 17 4437
2017 Part-time 37 23 16 11 3 7 3 66 16 179
2014 Full-time 34 26 17 11 8 4 1 63 19 4541
2014 Part-time 41 23 18 9 6 1 2 66 16 266
2011 Full-time 35 26 16 11 8 3 0 64 20 3400
2011 Part-time 34 17 22 8 14 4 1 54 23 154
2008 Full-time 29 27 16 13 9 4 1 59 23 2898
2008 Part-time 29 13 21 17 11 8 1 46 31 117
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 31 33 36 5143
2019 Part-time 29 36 34 224
2017 Full-time 30 37 33 4439
2017 Part-time 28 31 41 180
2014 Full-time 29 36 35 4542
2014 Part-time 32 30 38 266
2011 Full-time 31 36 33 3411
2011 Part-time 46 23 31 154

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 7 45 27 5 10 6 1611
2019 Part-time 16 15 11 6 47 6 67
2017 Full-time 9 41 30 6 6 8 1324
2017 Part-time 10 12 19 5 53 2 46
2014 Full-time 11 36 32 8 9999 13 1314
2014 Part-time 10 25 21 17 9999 27 85
2011 Full-time 14 37 35 6 9999 8 1064
2011 Part-time 17 28 30 14 9999 10 71
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 44 10 7 3 1 2 80 10 5128
2019 Part-time 32 36 8 7 7 1 10 75 16 223

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 25 8 2 1 5 2 88 3 5125
2019 Part-time 51 22 9 2 1 5 9 86 4 224
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 5127
2019 Part-time 6 94 223

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 547
2019 Part-time 48 52 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 547
2019 Part-time 51 49 14

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 547
2019 Part-time 0 100 14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 547
2019 Part-time 0 100 14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 547
2019 Part-time 0 100 14

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 547
2019 Part-time 0 100 14

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 547
2019 Part-time 0 100 14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 37 63 534
2019 Part-time 41 59 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 534
2019 Part-time 41 59 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 534
2019 Part-time 0 100 14

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 534
2019 Part-time 0 100 14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 534
2019 Part-time 40 60 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 533
2019 Part-time 55 45 14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 533
2019 Part-time 36 64 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 5125
2019 Part-time 7 93 224

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 15 19 6 5 27 9 54 17 5134
2019 Part-time 24 11 16 1 4 31 14 63 8 224
2017 Full-time 19 17 19 5 5 25 9 56 16 4433
2017 Part-time 18 14 13 5 2 37 12 62 13 180
2014 Full-time 19 16 18 6 5 27 9 55 17 4544
2014 Part-time 25 15 14 3 2 27 14 67 9 265

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 26 16 5 4 12 1 71 10 5131
2019 Part-time 43 25 13 2 3 13 1 80 5 222
2017 Full-time 31 28 18 5 4 12 2 69 10 4431
2017 Part-time 30 29 13 2 1 22 3 79 4 180
2014 Full-time 30 27 18 5 4 15 2 68 11 4542
2014 Part-time 38 24 13 5 2 16 2 76 8 265
2011 Full-time 35 34 14 6 4 7 0 75 10 3404
2011 Part-time 41 36 11 3 3 6 1 82 6 153
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 5123
2019 Part-time 3 97 222

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 5130
2019 Part-time 3 97 224

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 14 19 3 3 29 8 59 10 5123
2019 Part-time 26 11 15 2 1 31 13 67 6 223
2017 Full-time 20 17 18 3 3 31 8 61 9 4433
2017 Part-time 17 15 15 2 1 43 8 64 6 179
2014 Full-time 20 15 18 3 2 33 9 60 9 4535
2014 Part-time 27 17 10 3 1 32 9 75 8 265

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 24 17 4 3 13 2 73 7 5125
2019 Part-time 44 28 14 0 1 11 2 82 2 223
2017 Full-time 35 29 16 3 2 13 2 75 6 4428
2017 Part-time 31 30 14 0 1 22 2 80 2 176
2014 Full-time 34 26 17 3 2 17 2 74 6 4536
2014 Part-time 42 26 10 3 2 16 2 83 5 265
2011 Full-time 42 34 11 3 2 7 0 82 6 3407
2011 Part-time 47 27 13 2 2 8 0 81 5 154
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 26 23 14 16 0 1 47 30 5134
2019 Part-time 22 29 18 12 20 0 1 50 32 224
2017 Full-time 14 19 20 18 26 0 1 34 45 4438
2017 Part-time 14 18 21 13 32 1 1 33 46 179

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 27 25 14 9 0 1 51 24 5128
2019 Part-time 42 29 17 6 6 0 0 71 12 224
2017 Full-time 19 27 28 16 10 0 1 46 26 4440
2017 Part-time 34 23 26 12 5 0 1 57 17 180

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 28 21 11 6 1 2 61 18 5105
2019 Part-time 49 26 13 5 4 0 3 78 9 224
2017 Full-time 24 30 23 13 8 1 2 55 21 4427
2017 Part-time 44 20 18 8 5 0 6 68 14 178

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 24 22 14 11 1 1 52 25 5114
2019 Part-time 41 24 14 8 9 1 1 67 18 224
2017 Full-time 22 25 23 15 11 1 2 49 27 4431
2017 Part-time 36 24 18 6 13 0 3 62 19 179

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 22 12 5 3 1 4 79 8 5107
2019 Part-time 66 9 6 4 1 1 12 87 6 223
2017 Full-time 46 24 13 6 3 1 7 76 9 4432
2017 Part-time 60 18 8 2 1 0 11 87 4 180

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 28 20 10 8 0 1 63 18 5125
2019 Part-time 51 20 10 9 8 0 1 72 18 222
2017 Full-time 29 29 21 11 8 0 1 59 19 4420
2017 Part-time 36 28 22 7 5 0 2 65 12 180

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 34 19 7 4 1 1 69 12 5112
2019 Part-time 46 29 14 3 4 0 4 77 8 224
2017 Full-time 30 33 19 10 5 1 2 65 15 4417
2017 Part-time 48 28 12 7 3 0 2 77 10 180

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 31 22 11 6 1 1 60 17 5111
2019 Part-time 42 30 16 4 5 0 3 74 9 223
2017 Full-time 24 30 24 13 7 1 2 55 20 4416
2017 Part-time 41 23 17 12 4 0 2 66 17 180

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 31 18 9 5 1 1 67 14 5107
2019 Part-time 46 28 13 6 5 0 2 76 10 223
2017 Full-time 31 30 20 10 7 1 2 62 17 4419
2017 Part-time 43 26 20 6 4 0 1 70 10 180

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 26 15 8 6 1 1 71 14 5104
2019 Part-time 60 22 9 4 4 0 2 83 8 221

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 31 19 9 6 1 1 66 15 5098
2019 Part-time 50 26 13 5 5 0 1 78 10 224
2017 Full-time 28 32 20 11 7 0 2 61 18 4407
2017 Part-time 43 28 18 6 2 0 1 73 8 179

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 24 11 5 4 0 2 81 9 5091
2019 Part-time 66 18 6 3 4 0 3 86 8 222
2017 Full-time 53 24 13 5 3 0 2 79 8 4429
2017 Part-time 59 22 12 1 3 0 3 83 4 180

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 13 5 2 2 1 6 90 4 5092
2019 Part-time 71 15 4 2 3 0 6 91 5 223
2017 Full-time 72 12 5 3 3 1 4 88 6 4434
2017 Part-time 82 6 3 3 1 0 5 93 4 180

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 73 11 5 3 4 1 3 87 7 5117
2019 Part-time 82 4 5 2 2 1 4 90 5 224
2017 Full-time 59 25 8 3 2 0 3 86 5 4432
2017 Part-time 72 16 2 5 1 0 4 92 6 180

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 24 8 3 2 0 2 86 5 5093
2019 Part-time 72 18 3 0 3 0 3 93 4 223
2017 Full-time 61 19 8 5 4 0 3 82 9 4424
2017 Part-time 76 11 4 3 1 0 5 91 5 180

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 18 8 4 5 0 2 82 9 5096
2019 Part-time 76 13 3 2 3 0 3 92 5 223
2017 Full-time 57 12 5 2 1 0 23 90 4 4428
2017 Part-time 65 5 1 0 0 0 28 97 1 180

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 11 5 2 1 1 20 91 3 5079
2019 Part-time 72 4 1 0 0 0 22 98 1 223
2017 Full-time 69 15 5 2 1 0 8 92 3 4413
2017 Part-time 75 9 4 2 0 0 9 93 2 179

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 14 5 1 1 0 6 92 2 5092
2019 Part-time 80 9 3 0 0 0 7 96 1 221
2017 Full-time 56 15 9 7 9 0 4 75 17 4437
2017 Part-time 56 12 8 9 10 0 4 71 20 180

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 12 7 5 7 0 3 80 12 5117
2019 Part-time 47 16 14 8 12 0 3 66 20 223
2017 Full-time 51 26 13 4 2 0 3 80 7 4427
2017 Part-time 51 27 12 4 2 0 4 81 6 180

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 26 12 4 2 0 2 81 7 5102
2019 Part-time 62 15 11 4 5 0 2 79 9 223

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 33 34 11 4 0 0 51 15 5133
2019 Part-time 30 36 24 6 3 0 1 66 9 223
2017 Full-time 13 29 38 13 5 0 0 42 19 4441
2017 Part-time 16 41 31 8 4 0 1 57 12 180

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 17 38 23 12 0 0 35 27 5078
2019 Part-time 8 9 31 30 22 0 1 52 16 220
2017 Full-time 7 19 40 22 11 0 1 33 26 4431
2017 Part-time 6 10 39 27 14 2 0 43 17 180

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 38 17 9 4 4 0 68 14 5113
2019 Part-time 34 39 14 7 4 3 0 75 11 223
2017 Full-time 17 36 19 12 7 7 1 58 21 4440
2017 Part-time 17 37 19 8 7 12 0 61 17 179

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 35 18 12 7 2 0 63 19 5128
2019 Part-time 33 39 17 6 5 1 0 72 11 224
2017 Full-time 19 38 18 14 8 3 0 58 23 4440
2017 Part-time 21 40 15 8 8 6 2 67 17 180
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 5124
2019 Part-time 16 84 223
2017 Full-time 17 83 4439
2017 Part-time 17 83 179
2014 Full-time 14 86 4526
2014 Part-time 20 80 266

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 80 20 785
2019 Part-time 90 10 36
2017 Full-time 77 23 755
2017 Part-time 85 15 37
2014 Full-time 77 23 620
2014 Part-time 82 18 52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 34 7 7 4 0 0 83 11 618
2019 Part-time 62 25 0 9 4 0 0 87 13 32
2017 Full-time 48 35 5 8 4 0 1 83 12 588
2017 Part-time 33 45 6 9 3 0 3 81 13 31
2014 Full-time 53 33 6 4 3 0 1 87 7 481
2014 Part-time 60 35 0 5 0 0 0 95 5 43
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 30 24 13 11 2 1 19 81 5118
2019 Part-time 17 25 26 13 18 0 1 17 83 221
2017 Full-time 20 22 23 15 18 2 1 20 80 4444
2017 Part-time 16 17 21 16 26 3 0 17 83 180

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 4037
2019 Part-time 63 37 179

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 39 61 3988
2019 Part-time 37 63 175

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 23 20 17 19 2 6 39 40 4005
2019 Part-time 16 28 15 13 21 1 6 47 37 178
2017 Full-time 9 20 16 19 26 2 8 32 50 3442
2017 Part-time 11 25 14 22 22 3 3 38 47 149

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 16 17 21 33 2 6 23 58 4001
2019 Part-time 9 21 13 21 31 1 3 31 55 178
2017 Full-time 3 8 10 17 54 2 6 12 77 3441
2017 Part-time 5 7 13 20 50 1 5 13 74 149

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 20 15 9 10 1 7 62 21 5094
2019 Part-time 46 21 9 7 8 0 10 75 16 223
Date modified: