2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	52	40	1	5	1	92	7	136
2019	FI-01	63	31	0	0	6	94	6	16
2019	FI-02	51	37	2	7	2	88	9	43
2019	FI-03	51	43	2	4	0	94	4	53
2019	FI-04	50	41	0	9	0	91	9	22
2017	FI	48	47	4	1	1	94	2	148
2017	FI-01	56	44	0	0	0	100	0	23
2017	FI-02	47	44	4	2	2	92	4	50
2017	FI-03	44	52	2	2	0	96	2	50
2017	FI-04	55	36	9	0	0	91	0	22
2014	FI	39	54	4	1	1	93	3	142
2014	FI-01	31	64	0	0	4	96	4	22
2014	FI-02	36	58	0	4	2	94	6	50
2014	FI-03	36	53	11	0	0	89	0	47
2014	FI-04	57	39	4	0	0	96	0	23
2011	FI	51	41	1	4	4	92	7	83
2011	FI-02	33	57	0	7	3	90	10	30
2011	FI-03	60	33	0	3	3	93	7	30
2008	FI	39	51	4	6	0	90	6	67
2008	FI-01	21	57	7	14	0	79	14	14
2008	FI-02	40	47	7	7	0	87	7	15
2008	FI-03	37	58	0	5	0	95	5	19
2008	FI-04	56	39	6	0	0	94	0	18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	32	10	7	3	1	81	10	135
2019	FI-01	69	25	0	0	6	0	94	6	16
2019	FI-02	47	37	5	5	5	2	86	10	43
2019	FI-03	50	25	13	10	2	0	75	12	52
2019	FI-04	32	41	18	9	0	0	73	9	22
2017	FI	42	30	10	14	4	0	72	18	148
2017	FI-01	38	36	4	18	4	0	74	22	23
2017	FI-02	43	37	8	8	4	0	80	12	50
2017	FI-03	50	22	8	14	6	0	72	20	50
2017	FI-04	32	18	27	23	0	0	50	23	22
2014	FI	47	28	8	11	6	1	76	16	142
2014	FI-01	40	27	9	19	0	4	71	20	22
2014	FI-02	42	32	10	6	10	0	74	16	50
2014	FI-03	57	21	6	11	4	0	79	15	47
2014	FI-04	43	35	4	13	4	0	78	17	23
2011	FI	46	20	8	16	10	0	66	25	83
2011	FI-02	43	23	7	10	17	0	67	27	30
2011	FI-03	50	13	10	23	3	0	63	27	30
2008	FI	46	22	7	22	1	0	69	24	67
2008	FI-01	64	14	7	14	0	0	79	14	14
2008	FI-02	47	20	0	27	7	0	67	33	15
2008	FI-03	26	26	21	26	0	0	53	26	19
2008	FI-04	50	28	0	22	0	0	78	22	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	37	6	7	2	0	84	10	134
2019	FI-01	50	38	0	13	0	0	88	13	16
2019	FI-02	51	26	9	9	5	0	77	14	43
2019	FI-03	46	38	8	6	2	0	85	8	52
2019	FI-04	48	48	0	5	0	0	95	5	21
2017	FI	42	36	13	7	2	0	78	9	148
2017	FI-01	33	35	19	8	4	0	68	13	23
2017	FI-02	40	38	14	7	2	0	77	9	50
2017	FI-03	48	40	4	6	2	0	88	8	50
2017	FI-04	50	18	23	9	0	0	68	9	22
2014	FI	51	40	3	4	2	0	91	6	142
2014	FI-01	45	37	4	9	4	0	82	13	22
2014	FI-02	50	44	2	4	0	0	94	4	50
2014	FI-03	53	38	4	0	4	0	91	4	47
2014	FI-04	52	39	0	9	0	0	91	9	23
2011	FI	57	34	5	2	1	1	91	4	83
2011	FI-02	53	37	3	3	0	3	93	3	30
2011	FI-03	50	37	10	0	3	0	87	3	30

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	38	7	7	1	0	1	85	8	134
2019	FI-01	44	31	6	13	6	0	0	75	19	16
2019	FI-02	40	40	9	9	2	0	0	79	12	43
2019	FI-03	49	38	8	6	0	0	0	87	6	53
2019	FI-04	55	40	0	0	0	0	5	100	0	20
2018	FI	38	46	10	5	1	1	0	84	6	141
2018	FI-01	24	33	24	10	5	5	0	60	15	21
2018	FI-02	36	47	11	6	0	0	0	83	6	47
2018	FI-03	42	48	6	4	0	0	0	90	4	48
2018	FI-04	50	45	5	0	0	0	0	95	0	22
2017	FI	42	42	10	4	2	0	0	84	6	148
2017	FI-01	35	39	18	0	8	0	0	74	8	23
2017	FI-02	40	36	14	9	2	0	0	75	11	50
2017	FI-03	52	42	2	4	0	0	0	94	4	50
2017	FI-04	36	55	9	0	0	0	0	91	0	22
2014	FI	45	40	11	5	0	0	0	85	5	142
2014	FI-01	36	55	0	9	0	0	0	91	9	22
2014	FI-02	40	36	18	6	0	0	0	76	6	50
2014	FI-03	47	43	11	0	0	0	0	89	0	47
2014	FI-04	61	26	4	9	0	0	0	87	9	23
2011	FI	35	40	12	7	6	0	0	75	13	83
2011	FI-02	30	43	7	13	7	0	0	73	20	30
2011	FI-03	40	33	17	3	7	0	0	73	10	30
2008	FI	39	46	7	1	6	0	0	85	7	67
2008	FI-01	50	36	7	0	7	0	0	86	7	14
2008	FI-02	60	20	7	0	13	0	0	80	13	15
2008	FI-03	26	53	16	0	5	0	0	79	5	19
2008	FI-04	28	67	0	6	0	0	0	94	6	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	29	8	2	2	88	5	133
2019	FI-01	44	44	13	0	0	88	0	16
2019	FI-02	62	19	12	2	5	81	7	42
2019	FI-03	58	33	4	4	2	90	6	52
2019	FI-04	71	24	5	0	0	95	0	21
2017	FI	52	37	7	3	1	89	4	148
2017	FI-01	56	40	4	0	0	96	0	23
2017	FI-02	53	33	10	2	2	86	4	50
2017	FI-03	56	34	2	6	2	90	8	50
2017	FI-04	45	50	5	0	0	95	0	22
2014	FI	46	48	4	2	1	94	3	142
2014	FI-01	40	42	9	4	4	82	9	22
2014	FI-02	46	48	2	4	0	94	4	50
2014	FI-03	36	60	4	0	0	96	0	47
2014	FI-04	70	30	0	0	0	100	0	23

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	28	7	4	2	0	0	87	7	135
2019	FI-01	50	25	19	0	6	0	0	75	6	16
2019	FI-02	69	21	2	5	2	0	0	90	7	42
2019	FI-03	53	34	6	6	2	0	0	87	8	53
2019	FI-04	55	32	9	5	0	0	0	86	5	22
2018	FI	61	29	6	4	1	0	0	89	5	140
2018	FI-01	71	19	5	5	0	0	0	90	5	21
2018	FI-02	52	35	7	4	2	0	0	87	7	46
2018	FI-03	60	31	6	2	0	0	0	92	2	48
2018	FI-04	73	18	5	5	0	0	0	91	5	22
2017	FI	51	32	9	6	1	1	0	84	7	148
2017	FI-01	58	15	17	4	0	6	0	78	4	23
2017	FI-02	49	35	8	6	2	0	0	84	8	50
2017	FI-03	54	34	4	6	2	0	0	88	8	50
2017	FI-04	50	36	9	5	0	0	0	86	5	22
2014	FI	48	37	8	4	2	0	1	85	6	142
2014	FI-01	49	42	0	4	4	0	0	91	9	22
2014	FI-02	48	34	6	6	4	0	2	84	10	50
2014	FI-03	51	32	13	4	0	0	0	83	4	47
2014	FI-04	39	48	13	0	0	0	0	87	0	23
2011	FI	39	40	11	6	5	0	0	78	11	83
2011	FI-02	33	33	27	3	3	0	0	67	7	30
2011	FI-03	43	40	3	13	0	0	0	83	13	30

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	48	6	4	2	88	6	135
2019	FI-01	25	44	25	0	6	69	6	16
2019	FI-02	47	40	5	5	5	86	9	43
2019	FI-03	40	56	2	2	0	96	2	52
2019	FI-04	32	55	5	9	0	86	9	22
2018	FI	39	44	12	3	1	84	4	140
2018	FI-01	38	38	14	5	5	76	10	21
2018	FI-02	35	43	20	2	0	78	2	46
2018	FI-03	46	44	4	4	2	90	6	48
2018	FI-04	41	55	5	0	0	95	0	22
2017	FI	38	50	9	3	1	88	3	148
2017	FI-01	39	51	10	0	0	90	0	23
2017	FI-02	34	46	14	4	2	80	6	50
2017	FI-03	34	58	8	0	0	92	0	50
2017	FI-04	59	36	0	5	0	95	5	22
2014	FI	30	53	9	6	2	82	8	142
2014	FI-01	31	51	18	0	0	82	0	22
2014	FI-02	22	62	6	6	4	84	10	50
2014	FI-03	34	47	9	9	2	81	11	47
2014	FI-04	35	48	9	9	0	83	9	23
2011	FI	36	40	12	4	8	76	12	83
2011	FI-02	27	47	13	3	10	73	13	30
2011	FI-03	30	53	7	3	7	83	10	30
2008	FI	29	57	9	5	0	86	5	65
2008	FI-01	23	69	0	8	0	92	8	13
2008	FI-02	36	50	7	7	0	86	7	14
2008	FI-03	26	47	26	0	0	74	0	19
2008	FI-04	28	67	0	6	0	94	6	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	47	13	4	1	0	0	83	4	135
2019	FI-01	25	50	19	6	0	0	0	75	6	16
2019	FI-02	33	45	12	7	2	0	0	79	10	42
2019	FI-03	45	43	9	2	0	0	0	89	2	53
2019	FI-04	27	55	18	0	0	0	0	82	0	22
2018	FI	41	40	10	6	2	0	1	82	8	140
2018	FI-01	38	29	19	5	10	0	0	67	14	21
2018	FI-02	26	46	17	11	0	0	0	72	11	46
2018	FI-03	54	40	0	2	2	0	2	96	4	48
2018	FI-04	55	32	9	5	0	0	0	86	5	22
2017	FI	35	46	14	5	1	0	0	81	5	148
2017	FI-01	43	39	18	0	0	0	0	82	0	23
2017	FI-02	28	44	18	10	0	0	0	72	10	50
2017	FI-03	40	52	6	2	0	0	0	92	2	50
2017	FI-04	36	45	18	0	0	0	0	82	0	22
2014	FI	33	52	8	4	1	1	1	86	6	142
2014	FI-01	31	55	9	0	0	0	4	91	0	22
2014	FI-02	28	56	8	4	2	2	0	86	6	50
2014	FI-03	38	53	4	2	2	0	0	91	4	47
2014	FI-04	35	39	13	13	0	0	0	74	13	23
2011	FI	29	46	11	10	5	0	0	75	14	83
2011	FI-02	30	33	13	10	13	0	0	63	23	30
2011	FI-03	27	50	7	17	0	0	0	77	17	30

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	44	10	5	1	0	84	6	135
2019	FI-01	31	31	25	13	0	0	63	13	16
2019	FI-02	44	44	7	5	0	0	88	5	43
2019	FI-03	46	46	2	6	0	0	92	6	52
2019	FI-04	23	45	27	0	5	0	68	5	22
2018	FI	38	46	11	4	1	0	84	5	140
2018	FI-01	29	52	10	5	5	0	81	10	21
2018	FI-02	39	41	11	7	2	0	80	9	46
2018	FI-03	44	44	10	2	0	0	88	2	48
2018	FI-04	36	50	14	0	0	0	86	0	22
2017	FI	34	54	9	2	1	1	88	3	147
2017	FI-01	29	58	13	0	0	0	87	0	23
2017	FI-02	26	50	17	5	0	2	78	5	49
2017	FI-03	42	54	2	2	0	0	96	2	50
2017	FI-04	36	59	5	0	0	0	95	0	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	47	5	2	0	93	2	135
2019	FI-01	38	31	25	6	0	69	6	16
2019	FI-02	49	44	5	2	0	93	2	43
2019	FI-03	51	45	2	2	0	96	2	53
2019	FI-04	33	67	0	0	0	100	0	21
2018	FI	42	51	7	0	0	93	0	136
2018	FI-01	43	57	0	0	0	100	0	21
2018	FI-02	41	50	9	0	0	91	0	46
2018	FI-03	36	60	4	0	0	96	0	45
2018	FI-04	62	24	14	0	0	86	0	21
2017	FI	42	50	7	0	1	92	1	148
2017	FI-01	64	32	4	0	0	96	0	23
2017	FI-02	36	47	15	0	2	83	2	50
2017	FI-03	40	58	2	0	0	98	0	50
2017	FI-04	45	55	0	0	0	100	0	22
2014	FI	45	44	6	4	0	89	4	142
2014	FI-01	49	46	4	0	0	96	0	22
2014	FI-02	44	44	6	6	0	88	6	50
2014	FI-03	36	55	9	0	0	91	0	47
2014	FI-04	61	22	4	13	0	83	13	23
2011	FI	40	48	7	4	1	88	5	83
2011	FI-02	40	40	10	10	0	80	10	30
2011	FI-03	30	60	7	0	3	90	3	30
2008	FI	36	49	13	0	1	85	1	67
2008	FI-01	43	43	14	0	0	86	0	14
2008	FI-02	33	53	13	0	0	87	0	15
2008	FI-03	42	32	21	0	5	74	5	19
2008	FI-04	22	72	6	0	0	94	0	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	44	14	5	0	0	82	5	133
2019	FI-01	31	44	13	13	0	0	75	13	16
2019	FI-02	47	37	9	7	0	0	84	7	43
2019	FI-03	39	47	12	2	0	0	86	2	51
2019	FI-04	19	52	29	0	0	0	71	0	21
2018	FI	40	45	10	4	1	0	85	4	137
2018	FI-01	38	48	5	5	5	0	86	10	21
2018	FI-02	35	43	15	7	0	0	78	7	46
2018	FI-03	48	48	2	2	0	0	96	2	46
2018	FI-04	43	38	19	0	0	0	81	0	21
2017	FI	36	49	10	3	1	1	86	4	148
2017	FI-01	35	49	17	0	0	0	83	0	23
2017	FI-02	32	48	9	10	0	2	81	10	50
2017	FI-03	40	54	6	0	0	0	94	0	50
2017	FI-04	41	45	14	0	0	0	86	0	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	42	7	1	1	0	91	1	135
2019	FI-01	44	38	13	6	0	0	81	6	16
2019	FI-02	49	42	7	0	2	0	91	2	43
2019	FI-03	47	47	6	0	0	0	94	0	53
2019	FI-04	52	38	10	0	0	0	90	0	21
2018	FI	47	42	7	4	1	0	89	4	137
2018	FI-01	48	43	5	0	5	0	90	5	21
2018	FI-02	41	43	11	4	0	0	85	4	46
2018	FI-03	52	37	4	7	0	0	89	7	46
2018	FI-04	57	43	0	0	0	0	100	0	21
2017	FI	50	41	5	3	1	1	91	3	147
2017	FI-01	57	35	8	0	0	0	92	0	23
2017	FI-02	41	43	10	2	2	2	86	4	49
2017	FI-03	56	40	2	2	0	0	96	2	50
2017	FI-04	50	45	0	5	0	0	95	5	22
2014	FI	53	36	8	2	1	0	89	3	142
2014	FI-01	63	33	4	0	0	0	96	0	22
2014	FI-02	48	40	8	4	0	0	88	4	50
2014	FI-03	57	30	9	2	2	0	87	4	47
2014	FI-04	48	43	9	0	0	0	91	0	23
2011	FI	48	35	10	2	5	0	83	7	83
2011	FI-02	37	47	7	3	7	0	83	10	30
2011	FI-03	50	37	7	3	3	0	87	7	30

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	48	8	2	1	0	0	89	3	134
2019	FI-01	20	60	7	7	7	0	0	80	13	15
2019	FI-02	42	47	9	2	0	0	0	88	2	43
2019	FI-03	50	46	4	0	0	0	0	96	0	52
2019	FI-04	32	45	18	5	0	0	0	77	5	22
2018	FI	37	45	12	4	0	0	1	83	5	134
2018	FI-01	38	43	14	5	0	0	0	81	5	21
2018	FI-02	36	38	22	4	0	0	0	73	4	45
2018	FI-03	33	56	2	4	0	0	4	93	5	45
2018	FI-04	55	35	5	5	0	0	0	90	5	20
2017	FI	38	50	7	3	1	1	0	88	5	146
2017	FI-01	31	61	8	0	0	0	0	92	0	23
2017	FI-02	29	51	10	6	2	2	0	81	8	48
2017	FI-03	48	48	2	0	2	0	0	96	2	50
2017	FI-04	50	41	5	5	0	0	0	91	5	22
2014	FI	34	46	14	4	1	0	0	80	6	142
2014	FI-01	31	27	37	4	0	0	0	58	4	22
2014	FI-02	24	52	16	4	4	0	0	76	8	50
2014	FI-03	38	51	4	6	0	0	0	89	6	47
2014	FI-04	48	43	9	0	0	0	0	91	0	23
2011	FI	34	44	9	4	10	0	0	78	13	82
2011	FI-02	31	45	7	0	17	0	0	76	17	29
2011	FI-03	40	40	7	7	7	0	0	80	13	30

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	40	9	2	0	0	1	89	2	136
2019	FI-01	44	38	19	0	0	0	0	81	0	16
2019	FI-02	49	33	14	2	0	0	2	83	2	43
2019	FI-03	51	47	2	0	0	0	0	98	0	53
2019	FI-04	36	45	9	9	0	0	0	82	9	22
2018	FI	43	41	13	2	0	0	0	84	2	135
2018	FI-01	48	24	24	5	0	0	0	71	5	21
2018	FI-02	36	44	18	2	0	0	0	80	2	45
2018	FI-03	44	51	2	2	0	0	0	96	2	45
2018	FI-04	57	33	10	0	0	0	0	90	0	21
2017	FI	44	41	10	5	1	1	0	85	5	147
2017	FI-01	40	38	22	0	0	0	0	78	0	23
2017	FI-02	34	42	10	12	0	2	0	77	12	49
2017	FI-03	52	42	4	2	0	0	0	94	2	50
2017	FI-04	55	41	5	0	0	0	0	95	0	22
2014	FI	39	49	10	1	2	0	0	87	3	142
2014	FI-01	31	55	9	4	0	0	0	87	4	22
2014	FI-02	36	48	12	0	4	0	0	84	4	50
2014	FI-03	36	55	9	0	0	0	0	91	0	47
2014	FI-04	57	30	9	0	4	0	0	87	4	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	48	5	1	0	0	93	1	134
2019	FI-01	38	56	6	0	0	0	94	0	16
2019	FI-02	50	43	5	2	0	0	93	2	42
2019	FI-03	50	46	2	2	0	0	96	2	52
2019	FI-04	32	55	14	0	0	0	86	0	22
2018	FI	44	47	5	3	1	0	91	4	135
2018	FI-01	50	35	10	0	5	0	85	5	20
2018	FI-02	48	41	7	4	0	0	89	4	46
2018	FI-03	40	58	0	2	0	0	98	2	45
2018	FI-04	48	48	5	0	0	0	95	0	21
2017	FI	41	49	5	5	0	0	90	5	147
2017	FI-01	39	57	4	0	0	0	96	0	23
2017	FI-02	34	49	6	11	0	0	83	11	49
2017	FI-03	50	44	4	2	0	0	94	2	50
2017	FI-04	45	55	0	0	0	0	100	0	22
2014	FI	44	41	10	4	1	0	85	5	142
2014	FI-01	49	37	9	4	0	0	87	4	22
2014	FI-02	38	40	12	6	4	0	78	10	50
2014	FI-03	43	47	9	2	0	0	89	2	47
2014	FI-04	57	35	9	0	0	0	91	0	23
2011	FI	39	42	7	7	4	1	82	11	83
2011	FI-02	37	40	7	10	3	3	79	14	30
2011	FI-03	37	40	7	10	7	0	77	17	30

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	44	8	4	0	0	88	4	135
2019	FI-01	38	44	13	6	0	0	81	6	16
2019	FI-02	47	33	14	7	0	0	79	7	43
2019	FI-03	45	51	4	0	0	0	96	0	53
2019	FI-04	43	48	5	5	0	0	90	5	21
2018	FI	43	45	9	1	1	0	88	2	137
2018	FI-01	38	43	14	0	5	0	81	5	21
2018	FI-02	39	46	13	2	0	0	85	2	46
2018	FI-03	46	48	4	2	0	0	93	2	46
2018	FI-04	57	38	5	0	0	0	95	0	21
2017	FI	43	45	10	1	1	1	88	2	147
2017	FI-01	39	53	8	0	0	0	92	0	23
2017	FI-02	38	41	15	2	2	2	81	4	49
2017	FI-03	50	46	4	0	0	0	96	0	50
2017	FI-04	45	41	14	0	0	0	86	0	22
2014	FI	38	49	7	4	2	0	87	6	142
2014	FI-01	49	42	9	0	0	0	91	0	22
2014	FI-02	32	48	10	8	2	0	80	10	50
2014	FI-03	38	49	6	2	4	0	87	6	47
2014	FI-04	39	61	0	0	0	0	100	0	23
2011	FI	39	45	8	5	4	0	83	8	83
2011	FI-02	27	53	7	10	3	0	80	13	30
2011	FI-03	30	53	10	3	3	0	83	7	30
2008	FI	37	54	4	4	0	0	91	4	67
2008	FI-01	29	64	0	7	0	0	93	7	14
2008	FI-02	40	47	7	7	0	0	87	7	15
2008	FI-03	37	53	11	0	0	0	89	0	19
2008	FI-04	39	56	0	6	0	0	94	6	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	35	13	2	1	0	0	84	4	136
2019	FI-01	44	38	19	0	0	0	0	81	0	16
2019	FI-02	60	30	9	0	0	0	0	91	0	43
2019	FI-03	53	34	6	6	2	0	0	87	8	53
2019	FI-04	23	41	32	0	5	0	0	64	5	22
2018	FI	46	41	8	4	1	0	1	88	4	139
2018	FI-01	71	24	0	0	0	0	5	100	0	21
2018	FI-02	47	42	9	2	0	0	0	89	2	45
2018	FI-03	44	42	10	4	0	0	0	85	4	48
2018	FI-04	27	55	9	9	0	0	0	82	9	22
2017	FI	42	43	9	4	0	1	1	87	4	148
2017	FI-01	46	42	13	0	0	0	0	87	0	23
2017	FI-02	54	34	8	0	0	2	2	92	0	50
2017	FI-03	38	50	8	2	0	2	0	90	2	50
2017	FI-04	23	45	9	23	0	0	0	68	23	22
2014	FI	34	44	13	7	2	0	0	78	9	142
2014	FI-01	60	27	13	0	0	0	0	87	0	22
2014	FI-02	36	48	10	4	2	0	0	84	6	50
2014	FI-03	23	57	13	6	0	0	0	81	6	47
2014	FI-04	26	22	22	22	9	0	0	48	30	23
2011	FI	27	51	17	5	1	0	0	77	6	83
2011	FI-02	40	50	7	3	0	0	0	90	3	30
2011	FI-03	17	47	27	7	3	0	0	63	10	30
2008	FI	25	34	24	12	4	0	0	60	16	67
2008	FI-01	43	29	21	7	0	0	0	71	7	14
2008	FI-02	27	33	27	13	0	0	0	60	13	15
2008	FI-03	21	32	26	16	5	0	0	53	21	19
2008	FI-04	11	44	22	11	11	0	0	56	22	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	4	26	38	24	9	0	1	33	30	136
2019	FI-01	0	13	25	50	13	0	0	63	13	16
2019	FI-02	2	26	28	26	16	0	2	43	29	43
2019	FI-03	6	26	47	17	4	0	0	21	32	53
2019	FI-04	5	36	36	18	5	0	0	23	41	22
2018	FI	6	20	44	21	9	0	1	30	26	140
2018	FI-01	5	10	29	48	10	0	0	57	14	21
2018	FI-02	0	28	35	24	11	0	2	36	29	46
2018	FI-03	10	15	56	10	8	0	0	19	25	48
2018	FI-04	9	27	50	5	9	0	0	14	36	22
2017	FI	7	23	37	20	10	0	3	31	30	148
2017	FI-01	4	22	21	29	19	0	4	51	28	23
2017	FI-02	2	16	41	24	14	0	4	39	19	50
2017	FI-03	8	30	32	20	8	0	2	29	39	50
2017	FI-04	18	23	55	5	0	0	0	5	41	22
2014	FI	8	25	39	13	6	3	5	21	37	141
2014	FI-01	4	9	31	13	19	4	18	42	17	22
2014	FI-02	6	22	42	16	4	4	6	22	31	50
2014	FI-03	13	35	35	15	0	2	0	16	49	46
2014	FI-04	9	30	48	4	9	0	0	13	39	23
2011	FI	11	31	40	11	7	0	0	18	42	83
2011	FI-02	7	30	37	13	13	0	0	27	37	30
2011	FI-03	23	40	30	7	0	0	0	7	63	30
2008	FI	12	40	30	13	1	1	1	15	54	67
2008	FI-01	0	29	21	36	7	0	7	46	31	14
2008	FI-02	20	27	33	13	0	7	0	14	50	15
2008	FI-03	26	47	21	5	0	0	0	5	74	19
2008	FI-04	0	56	39	6	0	0	0	6	56	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	1	15	31	34	16	1	1	52	17	135
2019	FI-01	6	13	19	38	25	0	0	63	19	16
2019	FI-02	0	12	23	37	23	0	5	63	12	43
2019	FI-03	0	17	38	33	10	2	0	43	18	52
2019	FI-04	5	18	41	23	14	0	0	36	23	22
2018	FI	1	10	34	39	15	1	0	54	12	140
2018	FI-01	0	10	10	57	24	0	0	81	10	21
2018	FI-02	0	15	39	33	13	0	0	46	15	46
2018	FI-03	4	4	35	35	17	4	0	54	9	48
2018	FI-04	0	14	41	36	9	0	0	45	14	22
2017	FI	3	14	27	28	22	1	5	53	18	146
2017	FI-01	0	9	25	23	30	4	9	62	10	22
2017	FI-02	4	14	25	30	20	2	4	54	19	49
2017	FI-03	4	8	28	28	26	0	6	57	13	50
2017	FI-04	5	27	27	32	9	0	0	41	32	22
2014	FI	6	22	37	20	4	6	4	28	31	142
2014	FI-01	0	13	18	36	0	9	24	53	20	22
2014	FI-02	6	20	34	22	8	8	2	33	29	50
2014	FI-03	4	23	45	19	2	6	0	23	30	47
2014	FI-04	13	30	48	4	4	0	0	9	43	23
2011	FI	5	11	37	27	16	4	1	44	16	83
2011	FI-02	3	13	23	27	27	7	0	57	18	30
2011	FI-03	10	13	40	27	7	3	0	34	24	30
2008	FI	3	22	31	28	7	3	4	39	27	67
2008	FI-01	0	14	14	43	14	0	14	67	17	14
2008	FI-02	0	13	33	27	13	13	0	46	15	15
2008	FI-03	11	21	53	11	5	0	0	16	32	19
2008	FI-04	0	39	22	33	0	0	6	35	41	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	1	24	40	21	10	1	2	32	27	136
2019	FI-01	6	19	25	38	13	0	0	50	25	16
2019	FI-02	0	14	44	21	16	0	5	39	15	43
2019	FI-03	0	30	40	21	6	2	2	27	31	53
2019	FI-04	5	32	45	14	5	0	0	18	36	22
2018	FI	3	18	48	21	9	1	1	30	21	140
2018	FI-01	10	14	33	29	14	0	0	43	24	21
2018	FI-02	0	17	43	30	9	0	0	39	17	46
2018	FI-03	4	19	50	10	10	4	2	22	24	48
2018	FI-04	0	18	68	14	0	0	0	14	18	22
2017	FI	6	12	45	18	16	1	2	35	19	147
2017	FI-01	0	14	45	9	23	4	4	35	16	22
2017	FI-02	5	12	30	26	24	0	4	51	17	50
2017	FI-03	6	10	56	16	10	2	0	27	16	50
2017	FI-04	18	14	45	14	9	0	0	23	32	22
2014	FI	8	27	37	16	5	1	5	23	38	142
2014	FI-01	0	27	31	19	0	4	18	25	35	22
2014	FI-02	6	34	24	20	12	2	2	33	42	50
2014	FI-03	9	23	51	13	0	0	4	13	33	47
2014	FI-04	17	22	43	13	4	0	0	17	39	23
2011	FI	1	24	47	14	8	1	4	24	27	83
2011	FI-02	3	20	40	17	13	3	3	32	25	30
2011	FI-03	0	30	50	10	7	0	3	17	31	30
2008	FI	3	26	33	26	5	3	5	33	31	66
2008	FI-01	0	14	29	43	7	0	7	54	15	14
2008	FI-02	7	20	27	20	13	7	7	38	31	15
2008	FI-03	5	53	26	5	0	5	5	6	65	19
2008	FI-04	0	12	53	35	0	0	0	35	12	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	1	14	38	34	12	1	0	46	16	134
2019	FI-01	0	6	19	56	19	0	0	75	6	16
2019	FI-02	0	5	30	37	26	2	0	64	5	43
2019	FI-03	2	19	50	27	2	0	0	29	21	52
2019	FI-04	5	29	33	29	5	0	0	33	33	21
2018	FI	4	9	45	28	12	1	1	40	13	139
2018	FI-01	0	5	24	38	33	0	0	71	5	21
2018	FI-02	2	4	44	33	13	0	2	48	7	45
2018	FI-03	4	15	52	19	6	4	0	26	20	48
2018	FI-04	9	14	55	23	0	0	0	23	23	22
2017	FI	5	18	31	29	16	1	1	46	23	147
2017	FI-01	4	4	28	38	26	0	0	64	9	22
2017	FI-02	0	14	21	40	22	0	4	64	14	50
2017	FI-03	8	20	36	22	12	2	0	35	29	50
2017	FI-04	9	36	41	9	5	0	0	14	45	22
2014	FI	8	15	41	20	9	2	4	31	26	142
2014	FI-01	9	0	18	27	24	4	18	65	12	22
2014	FI-02	6	4	44	30	10	4	2	43	11	50
2014	FI-03	9	26	47	17	0	0	2	17	35	47
2014	FI-04	13	35	43	0	9	0	0	9	48	23
2011	FI	8	20	37	23	8	1	1	32	30	83
2011	FI-02	3	10	33	37	13	3	0	52	14	30
2011	FI-03	13	33	30	17	7	0	0	23	47	30
2008	FI	13	24	40	16	3	1	1	20	38	67
2008	FI-01	0	21	43	29	0	0	7	31	23	14
2008	FI-02	7	27	27	20	13	7	0	36	36	15
2008	FI-03	21	32	37	11	0	0	0	11	53	19
2008	FI-04	22	17	56	6	0	0	0	6	39	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	2	19	27	33	15	1	3	50	22	135
2019	FI-01	6	13	13	38	31	0	0	69	19	16
2019	FI-02	2	9	28	37	16	2	5	58	13	43
2019	FI-03	2	21	27	40	10	0	0	50	23	52
2019	FI-04	0	36	32	9	14	0	9	25	40	22
2018	FI	3	19	32	29	17	1	1	46	22	139
2018	FI-01	5	19	10	38	29	0	0	67	24	21
2018	FI-02	2	17	33	30	15	0	2	47	20	46
2018	FI-03	4	15	38	28	13	2	0	41	20	47
2018	FI-04	0	32	36	14	18	0	0	32	32	22
2017	FI	4	16	31	25	16	4	3	45	22	146
2017	FI-01	4	13	29	30	9	10	4	46	20	22
2017	FI-02	6	8	26	26	28	2	4	57	15	50
2017	FI-03	2	16	33	29	12	4	4	44	20	49
2017	FI-04	5	32	45	9	9	0	0	18	36	22
2014	FI	6	23	33	21	9	2	6	33	31	142
2014	FI-01	4	18	9	27	18	0	24	59	29	22
2014	FI-02	6	22	26	32	10	2	2	44	29	50
2014	FI-03	6	32	40	13	4	4	0	18	40	47
2014	FI-04	4	13	57	9	9	0	9	19	19	23
2011	FI	6	28	32	22	9	1	2	32	35	82
2011	FI-02	0	30	30	23	10	3	3	36	32	30
2011	FI-03	17	24	38	10	10	0	0	21	41	29
2008	FI	12	28	28	18	9	0	4	28	42	67
2008	FI-01	7	29	14	29	7	0	14	42	42	14
2008	FI-02	0	27	27	13	27	0	7	43	29	15
2008	FI-03	32	26	37	5	0	0	0	5	58	19
2008	FI-04	6	33	33	22	6	0	0	28	39	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	6	17	30	30	13	1	3	45	24	135
2019	FI-01	13	19	25	25	19	0	0	44	31	16
2019	FI-02	2	21	26	26	16	2	7	46	26	43
2019	FI-03	8	11	34	36	11	0	0	47	19	53
2019	FI-04	5	24	33	24	10	0	5	35	30	21
2018	FI	4	20	35	29	11	1	0	40	24	138
2018	FI-01	5	20	15	35	25	0	0	60	25	20
2018	FI-02	4	20	39	24	11	2	0	36	24	46
2018	FI-03	6	15	42	27	8	2	0	36	21	48
2018	FI-04	0	29	33	33	5	0	0	38	29	21
2017	FI	3	14	35	23	21	0	4	46	18	146
2017	FI-01	0	9	59	19	13	0	0	32	9	22
2017	FI-02	4	16	24	22	26	0	9	52	22	50
2017	FI-03	2	10	34	22	28	0	4	52	13	50
2017	FI-04	10	19	33	33	5	0	0	38	29	21
2014	FI	8	22	34	20	8	4	5	30	33	142
2014	FI-01	4	27	22	19	9	4	13	34	38	22
2014	FI-02	10	18	32	22	12	2	4	36	30	50
2014	FI-03	9	23	40	21	0	4	2	23	34	47
2014	FI-04	9	22	35	13	13	4	4	29	33	23
2011	FI	7	18	30	25	13	2	4	41	27	83
2011	FI-02	10	20	20	17	23	7	3	44	33	30
2011	FI-03	10	10	40	30	7	0	3	38	21	30
2008	FI	15	27	27	16	3	4	7	22	47	67
2008	FI-01	0	29	14	29	7	0	21	45	36	14
2008	FI-02	13	13	40	13	7	13	0	23	31	15
2008	FI-03	37	32	16	11	0	0	5	11	72	19
2008	FI-04	6	33	39	11	0	6	6	13	44	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	1	15	45	30	7	1	2	38	16	136
2019	FI-01	0	6	56	25	13	0	0	38	6	16
2019	FI-02	0	9	37	44	5	2	2	51	10	43
2019	FI-03	2	19	36	32	8	0	4	41	22	53
2019	FI-04	0	23	68	5	5	0	0	9	23	22
2018	FI	2	11	45	29	10	2	0	40	14	140
2018	FI-01	5	14	29	29	24	0	0	52	19	21
2018	FI-02	0	4	39	46	7	4	0	55	5	46
2018	FI-03	2	15	54	15	13	2	0	28	17	48
2018	FI-04	0	18	55	27	0	0	0	27	18	22
2017	FI	3	14	42	21	14	3	3	37	18	147
2017	FI-01	0	13	52	13	17	0	4	32	14	22
2017	FI-02	2	14	33	24	22	2	4	48	17	50
2017	FI-03	4	8	48	24	10	2	4	36	13	50
2017	FI-04	5	27	36	18	5	9	0	25	35	22
2014	FI	6	21	39	22	6	2	4	30	29	142
2014	FI-01	4	9	31	28	9	4	13	45	16	22
2014	FI-02	10	16	30	26	12	4	2	40	28	50
2014	FI-03	2	28	49	17	2	0	2	20	30	47
2014	FI-04	4	30	43	17	0	0	4	18	36	23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	11	45	30	11	41	14	135
2019	FI-01	6	6	38	31	19	50	13	16
2019	FI-02	0	7	49	33	12	44	7	43
2019	FI-03	4	8	50	33	6	38	12	52
2019	FI-04	5	27	32	18	18	36	32	22

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	68	21	4	5	1	1	90	7	136
2019	FI-01	69	19	0	6	6	0	88	13	16
2019	FI-02	67	21	0	9	0	2	90	10	43
2019	FI-03	72	17	8	2	2	0	89	4	53
2019	FI-04	59	32	5	5	0	0	91	5	22
2017	FI	65	23	3	8	1	0	88	9	148
2017	FI-01	68	32	0	0	0	0	100	0	23
2017	FI-02	58	26	4	12	0	0	84	12	50
2017	FI-03	68	22	0	8	2	0	90	10	50
2017	FI-04	77	9	9	5	0	0	86	5	22
2014	FI	63	24	6	6	1	1	87	7	142
2014	FI-01	67	13	9	10	0	0	81	10	22
2014	FI-02	60	26	4	6	2	2	88	8	50
2014	FI-03	66	23	4	4	2	0	89	6	47
2014	FI-04	57	30	9	4	0	0	87	4	23
2011	FI	60	22	8	6	1	2	84	7	83
2011	FI-02	57	23	10	10	0	0	80	10	30
2011	FI-03	50	20	13	7	3	7	75	11	30
2008	FI	60	21	6	7	3	3	83	11	67
2008	FI-01	71	14	7	0	7	0	86	7	14
2008	FI-02	53	20	7	13	0	7	79	14	15
2008	FI-03	58	26	5	5	0	5	89	6	19
2008	FI-04	56	22	6	11	6	0	78	17	18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	30	14	5	0	6	1	79	6	135
2019	FI-01	44	19	19	19	0	0	0	63	19	16
2019	FI-02	44	26	16	7	0	7	0	75	8	43
2019	FI-03	40	38	11	2	0	6	4	85	2	53
2019	FI-04	48	29	14	0	0	10	0	84	0	21
2018	FI	33	36	14	4	1	8	4	79	6	137
2018	FI-01	32	37	11	5	5	5	5	76	12	19
2018	FI-02	26	39	15	9	0	7	4	73	10	46
2018	FI-03	40	32	11	2	0	11	4	85	3	47
2018	FI-04	36	41	14	0	0	9	0	85	0	22
2017	FI	32	35	11	9	3	5	5	74	13	148
2017	FI-01	29	53	8	10	0	0	0	82	10	23
2017	FI-02	24	28	18	13	6	8	4	58	21	50
2017	FI-03	38	28	10	8	0	6	10	79	10	50
2017	FI-04	45	45	5	0	0	5	0	95	0	22
2014	FI	29	35	15	5	2	5	10	74	8	142
2014	FI-01	27	33	18	4	0	0	18	73	5	22
2014	FI-02	16	38	16	4	4	10	12	69	10	50
2014	FI-03	38	30	13	9	0	4	6	76	10	47
2014	FI-04	39	39	13	0	4	0	4	82	5	23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	61	26	7	3	1	1	1	89	5	135
2019	FI-01	31	38	0	19	13	0	0	69	31	16
2019	FI-02	65	19	9	2	0	2	2	88	2	43
2019	FI-03	64	32	4	0	0	0	0	96	0	53
2019	FI-04	67	19	14	0	0	0	0	86	0	21
2018	FI	57	28	8	4	3	0	0	86	7	138
2018	FI-01	55	20	5	5	15	0	0	75	20	20
2018	FI-02	50	33	11	7	0	0	0	83	7	46
2018	FI-03	68	23	6	0	2	0	0	91	2	47
2018	FI-04	59	32	9	0	0	0	0	91	0	22
2017	FI	59	25	7	8	1	1	0	85	8	148
2017	FI-01	50	31	14	6	0	0	0	81	6	23
2017	FI-02	47	26	6	18	0	3	0	75	18	50
2017	FI-03	68	26	6	0	0	0	0	94	0	50
2017	FI-04	82	18	0	0	0	0	0	100	0	22
2014	FI	57	29	6	7	1	1	0	87	8	142
2014	FI-01	60	22	9	9	0	0	0	82	9	22
2014	FI-02	46	34	6	12	2	0	0	80	14	50
2014	FI-03	62	28	6	2	0	2	0	91	2	47
2014	FI-04	70	26	0	4	0	0	0	96	4	23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	30	3	1	0	96	1	135
2019	FI-01	38	50	0	13	0	88	13	16
2019	FI-02	70	26	5	0	0	95	0	43
2019	FI-03	67	29	4	0	0	96	0	52
2019	FI-04	68	32	0	0	0	100	0	22
2018	FI	67	26	3	4	1	93	4	138
2018	FI-01	60	30	0	10	0	90	10	20
2018	FI-02	59	26	9	7	0	85	7	46
2018	FI-03	68	30	0	0	2	98	2	47
2018	FI-04	86	14	0	0	0	100	0	22
2017	FI	53	34	8	3	1	87	5	148
2017	FI-01	63	26	11	0	0	89	0	23
2017	FI-02	36	46	13	4	2	82	6	50
2017	FI-03	64	30	2	2	2	94	4	50
2017	FI-04	68	27	5	0	0	95	0	22
2014	FI	44	41	9	5	1	85	6	142
2014	FI-01	45	42	9	4	0	87	4	22
2014	FI-02	38	42	14	6	0	80	6	50
2014	FI-03	51	38	6	4	0	89	4	47
2014	FI-04	43	43	4	4	4	87	9	23

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	33	5	1	1	93	1	135
2019	FI-01	38	44	6	13	0	81	13	16
2019	FI-02	63	26	9	0	2	90	0	43
2019	FI-03	64	32	4	0	0	96	0	53
2019	FI-04	57	43	0	0	0	100	0	21
2018	FI	54	36	9	1	1	91	1	138
2018	FI-01	40	45	10	0	5	89	0	20
2018	FI-02	46	41	11	2	0	87	2	46
2018	FI-03	57	34	9	0	0	91	0	47
2018	FI-04	82	18	0	0	0	100	0	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	61	24	7	3	1	3	89	3	135
2019	FI-01	38	25	19	13	6	0	67	13	16
2019	FI-02	65	19	7	2	0	7	90	3	43
2019	FI-03	63	27	4	2	2	2	94	2	52
2019	FI-04	68	23	9	0	0	0	91	0	22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	31	10	4	1	1	1	86	5	136
2019	FI-01	44	25	6	25	0	0	0	69	25	16
2019	FI-02	56	33	9	0	0	0	2	90	0	43
2019	FI-03	55	34	6	0	2	4	0	92	2	53
2019	FI-04	50	23	23	5	0	0	0	73	5	22
2018	FI	50	34	12	1	1	1	1	86	2	136
2018	FI-01	40	40	15	0	5	0	0	80	5	20
2018	FI-02	51	40	7	2	0	0	0	91	2	43
2018	FI-03	54	31	13	0	0	2	0	87	0	48
2018	FI-04	50	27	14	0	0	5	5	85	0	22
2017	FI	46	35	8	8	1	1	0	83	9	148
2017	FI-01	38	44	14	0	4	0	0	82	4	23
2017	FI-02	45	32	10	11	0	2	0	79	11	50
2017	FI-03	48	38	6	4	2	2	0	88	6	50
2017	FI-04	59	27	5	9	0	0	0	86	9	22
2014	FI	45	38	9	4	1	0	2	85	6	142
2014	FI-01	49	37	0	9	0	0	4	91	9	22
2014	FI-02	50	30	10	4	2	0	4	83	6	50
2014	FI-03	40	47	11	2	0	0	0	87	2	47
2014	FI-04	39	39	13	4	4	0	0	78	9	23
2011	FI	37	40	8	7	7	0	0	77	14	83
2011	FI-02	43	33	10	3	10	0	0	77	13	30
2011	FI-03	33	37	7	13	10	0	0	70	23	30
2008	FI	37	36	15	9	3	0	0	73	12	67
2008	FI-01	50	29	0	14	7	0	0	79	21	14
2008	FI-02	33	13	40	13	0	0	0	47	13	15
2008	FI-03	37	37	16	5	5	0	0	74	11	19
2008	FI-04	28	61	6	6	0	0	0	89	6	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	25	8	4	1	2	0	87	5	135
2019	FI-01	44	38	6	13	0	0	0	81	13	16
2019	FI-02	72	16	5	5	0	2	0	90	5	43
2019	FI-03	62	26	6	0	2	4	0	92	2	53
2019	FI-04	43	33	19	5	0	0	0	76	5	21
2018	FI	61	28	8	1	1	1	0	90	2	135
2018	FI-01	50	30	15	5	0	0	0	80	5	20
2018	FI-02	57	36	5	0	2	0	0	93	2	42
2018	FI-03	65	29	4	0	0	2	0	96	0	48
2018	FI-04	73	9	14	0	0	5	0	86	0	22
2017	FI	50	36	7	4	2	1	0	88	5	148
2017	FI-01	47	31	17	6	0	0	0	78	6	23
2017	FI-02	47	36	8	4	3	2	0	85	7	50
2017	FI-03	58	38	0	2	0	2	0	98	2	50
2017	FI-04	50	41	9	0	0	0	0	91	0	22
2014	FI	52	35	9	3	1	0	1	87	4	142
2014	FI-01	63	28	4	4	0	0	0	91	4	22
2014	FI-02	42	40	12	4	0	0	2	84	4	50
2014	FI-03	60	34	4	2	0	0	0	94	2	47
2014	FI-04	48	30	17	0	4	0	0	78	4	23
2011	FI	45	37	7	6	4	0	1	83	10	83
2011	FI-02	43	37	10	3	7	0	0	80	10	30
2011	FI-03	43	37	7	7	3	0	3	83	10	30
2008	FI	39	43	6	6	1	3	1	86	8	67
2008	FI-01	50	29	0	14	0	0	7	85	15	14
2008	FI-02	40	40	7	0	7	7	0	86	7	15
2008	FI-03	47	26	16	5	0	5	0	78	6	19
2008	FI-04	17	78	0	6	0	0	0	94	6	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	26	7	4	1	1	0	87	5	134
2019	FI-01	44	25	19	13	0	0	0	69	13	16
2019	FI-02	67	21	2	7	0	2	0	90	7	42
2019	FI-03	66	30	0	0	2	2	0	98	2	53
2019	FI-04	45	23	27	5	0	0	0	68	5	22
2018	FI	57	31	7	4	1	1	0	89	4	136
2018	FI-01	50	30	10	0	5	5	0	84	5	20
2018	FI-02	42	40	12	7	0	0	0	81	7	43
2018	FI-03	69	29	0	0	0	2	0	100	0	48
2018	FI-04	68	18	5	9	0	0	0	86	9	22
2017	FI	54	34	8	2	2	1	0	89	4	148
2017	FI-01	57	25	13	0	6	0	0	82	6	23
2017	FI-02	53	32	11	4	0	0	0	85	4	50
2017	FI-03	58	34	4	2	0	2	0	94	2	50
2017	FI-04	50	45	5	0	0	0	0	95	0	22
2014	FI	51	35	7	4	3	0	1	87	6	142
2014	FI-01	54	33	4	4	4	0	0	87	9	22
2014	FI-02	52	28	10	4	4	0	2	82	8	50
2014	FI-03	53	36	6	4	0	0	0	89	4	47
2014	FI-04	39	52	4	0	4	0	0	91	4	23
2011	FI	41	40	7	7	5	0	0	81	12	83
2011	FI-02	37	43	7	7	7	0	0	80	13	30
2011	FI-03	40	40	3	10	7	0	0	80	17	30
2008	FI	31	52	9	7	0	0	0	84	7	67
2008	FI-01	29	50	14	7	0	0	0	79	7	14
2008	FI-02	33	47	13	7	0	0	0	80	7	15
2008	FI-03	32	47	5	16	0	0	0	79	16	19
2008	FI-04	28	67	6	0	0	0	0	94	0	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	87	7	1	4	1	0	0	94	5	136
2019	FI-01	75	6	0	19	0	0	0	81	19	16
2019	FI-02	81	14	0	2	2	0	0	95	5	43
2019	FI-03	96	0	2	2	0	0	0	96	2	53
2019	FI-04	82	14	0	0	5	0	0	95	5	22
2017	FI	84	11	2	1	1	0	1	96	2	148
2017	FI-01	82	13	6	0	0	0	0	94	0	23
2017	FI-02	80	12	4	0	2	0	2	94	2	50
2017	FI-03	86	8	0	2	2	0	2	96	4	50
2017	FI-04	91	9	0	0	0	0	0	100	0	22
2014	FI	83	13	1	1	1	0	1	96	2	141
2014	FI-01	87	13	0	0	0	0	0	100	0	22
2014	FI-02	76	18	2	2	0	0	2	96	2	50
2014	FI-03	93	7	0	0	0	0	0	100	0	46
2014	FI-04	74	13	4	4	4	0	0	87	9	23
2011	FI	72	16	4	4	1	0	4	91	5	82
2011	FI-02	66	24	0	3	3	0	3	93	7	29
2011	FI-03	67	10	10	7	0	0	7	82	7	30
2008	FI	78	15	1	1	0	1	3	97	2	67
2008	FI-01	86	14	0	0	0	0	0	100	0	14
2008	FI-02	73	7	0	0	0	7	13	100	0	15
2008	FI-03	79	16	0	5	0	0	0	95	5	19
2008	FI-04	72	22	6	0	0	0	0	94	0	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	19	7	4	2	1	1	86	6	135
2019	FI-01	56	6	19	6	13	0	0	63	19	16
2019	FI-02	72	16	9	0	2	0	0	88	2	43
2019	FI-03	62	25	4	6	0	2	2	90	6	52
2019	FI-04	64	23	5	5	0	5	0	90	5	22
2017	FI	60	25	6	3	5	1	1	86	8	148
2017	FI-01	54	28	10	4	4	0	0	82	8	23
2017	FI-02	51	28	10	2	4	2	3	83	7	50
2017	FI-03	66	22	2	4	4	2	0	90	8	50
2017	FI-04	77	14	5	0	5	0	0	91	5	22
2014	FI	62	26	3	3	1	4	1	93	4	142
2014	FI-01	63	19	4	0	4	4	4	90	5	22
2014	FI-02	54	28	6	4	0	8	0	89	4	50
2014	FI-03	66	30	0	2	0	0	2	98	2	47
2014	FI-04	70	22	0	4	4	0	0	91	9	23
2011	FI	46	28	7	8	7	0	4	76	16	83
2011	FI-02	50	13	7	17	10	0	3	66	28	30
2011	FI-03	37	43	7	7	3	0	3	83	10	30

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	73	17	7	1	1	1	90	3	136
2019	FI-01	69	13	13	0	6	0	81	6	16
2019	FI-02	74	19	5	0	0	2	95	0	43
2019	FI-03	77	17	4	0	2	0	94	2	53
2019	FI-04	59	18	14	9	0	0	77	9	22
2018	FI	67	26	7	0	0	1	93	0	136
2018	FI-01	65	30	5	0	0	0	95	0	20
2018	FI-02	63	23	12	0	0	2	88	0	43
2018	FI-03	71	29	0	0	0	0	100	0	48
2018	FI-04	68	18	14	0	0	0	86	0	22
2017	FI	62	27	6	3	1	1	90	4	148
2017	FI-01	60	22	14	0	4	0	82	4	23
2017	FI-02	55	34	4	7	0	0	89	7	50
2017	FI-03	68	26	6	0	0	0	94	0	50
2017	FI-04	77	18	0	0	0	5	100	0	22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	25	7	4	2	1	87	6	136
2019	FI-01	50	19	19	6	6	0	69	13	16
2019	FI-02	67	16	9	5	2	0	84	7	43
2019	FI-03	64	28	2	0	2	4	96	2	53
2019	FI-04	41	41	9	9	0	0	82	9	22
2018	FI	59	29	9	1	1	1	89	2	136
2018	FI-01	55	35	5	0	5	0	90	5	20
2018	FI-02	53	28	14	2	2	0	81	5	43
2018	FI-03	63	33	2	0	0	2	98	0	48
2018	FI-04	68	18	14	0	0	0	86	0	22
2017	FI	54	31	10	5	1	0	85	6	148
2017	FI-01	53	22	21	4	0	0	75	4	23
2017	FI-02	47	28	16	8	0	0	75	8	50
2017	FI-03	60	38	0	2	0	0	98	2	50
2017	FI-04	64	32	5	0	0	0	95	0	22
2014	FI	56	30	8	5	1	0	86	6	142
2014	FI-01	58	33	4	4	0	0	91	4	22
2014	FI-02	52	24	12	8	4	0	76	12	50
2014	FI-03	62	30	6	2	0	0	91	2	47
2014	FI-04	52	39	4	4	0	0	91	4	23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	45	20	12	0	2	6	66	13	51
2019	FI-03	15	44	22	19	0	0	0	59	19	27

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	41	18	4	1	4	0	76	5	136
2019	FI-01	31	38	13	6	0	13	0	79	7	16
2019	FI-02	42	30	14	7	5	2	0	74	12	43
2019	FI-03	28	49	19	2	0	2	0	79	2	53
2019	FI-04	27	41	27	0	0	5	0	71	0	22
2018	FI	30	41	20	4	2	3	0	73	6	139
2018	FI-01	24	38	19	5	5	10	0	68	11	21
2018	FI-02	26	41	26	4	0	2	0	69	4	46
2018	FI-03	33	40	17	4	4	2	0	74	9	48
2018	FI-04	43	38	19	0	0	0	0	81	0	21
2017	FI	27	47	14	5	3	5	0	78	8	148
2017	FI-01	17	60	19	4	0	0	0	76	4	23
2017	FI-02	20	50	10	4	6	11	0	78	11	50
2017	FI-03	34	44	16	2	0	4	0	81	2	50
2017	FI-04	41	41	9	9	0	0	0	82	9	22
2014	FI	32	39	15	4	1	8	1	78	5	142
2014	FI-01	22	46	18	0	0	9	4	79	0	22
2014	FI-02	38	32	14	2	4	10	0	78	7	50
2014	FI-03	32	40	17	4	0	6	0	77	5	47
2014	FI-04	30	43	13	9	0	4	0	77	9	23
2011	FI	39	36	13	2	5	5	0	78	8	83
2011	FI-02	33	33	17	0	10	7	0	71	11	30
2011	FI-03	37	33	20	3	0	7	0	75	4	30

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	43	16	3	2	1	0	78	5	136
2019	FI-01	38	44	6	6	6	0	0	81	13	16
2019	FI-02	37	28	23	5	5	2	0	67	10	43
2019	FI-03	32	49	15	2	0	2	0	83	2	53
2019	FI-04	27	59	14	0	0	0	0	86	0	22
2018	FI	33	42	18	4	1	2	0	76	5	139
2018	FI-01	29	48	10	5	0	10	0	84	5	21
2018	FI-02	26	41	26	7	0	0	0	67	7	46
2018	FI-03	38	35	19	2	4	2	0	74	6	48
2018	FI-04	43	48	10	0	0	0	0	90	0	21
2017	FI	33	43	13	6	3	2	0	77	9	148
2017	FI-01	33	38	24	6	0	0	0	71	6	23
2017	FI-02	24	48	11	10	4	4	0	75	14	50
2017	FI-03	38	42	16	2	0	2	0	82	2	50
2017	FI-04	41	45	5	9	0	0	0	86	9	22
2014	FI	31	40	19	5	1	4	0	74	7	142
2014	FI-01	27	60	4	0	0	9	0	95	0	22
2014	FI-02	40	34	14	4	4	4	0	77	8	50
2014	FI-03	26	45	23	4	0	2	0	72	4	47
2014	FI-04	26	26	35	13	0	0	0	52	13	23
2011	FI	29	46	8	5	5	6	1	81	10	83
2011	FI-02	30	30	13	7	7	10	3	69	15	30
2011	FI-03	23	57	10	3	3	3	0	83	7	30
2008	FI	27	49	13	6	3	1	0	77	9	67
2008	FI-01	36	57	7	0	0	0	0	93	0	14
2008	FI-02	47	40	0	7	7	0	0	87	13	15
2008	FI-03	16	37	32	11	5	0	0	53	16	19
2008	FI-04	11	67	11	6	0	6	0	82	6	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	45	15	8	2	4	0	74	11	136
2019	FI-01	31	38	25	0	6	0	0	69	6	16
2019	FI-02	33	35	7	14	5	7	0	73	20	43
2019	FI-03	23	47	15	9	0	6	0	74	10	53
2019	FI-04	18	59	23	0	0	0	0	77	0	22
2018	FI	17	53	19	4	2	4	0	73	7	139
2018	FI-01	24	57	10	0	0	10	0	89	0	21
2018	FI-02	15	46	26	9	0	4	0	64	9	46
2018	FI-03	19	48	21	2	6	4	0	70	9	48
2018	FI-04	14	71	10	5	0	0	0	86	5	21
2017	FI	23	45	20	8	0	4	0	71	8	148
2017	FI-01	21	43	32	0	0	4	0	67	0	23
2017	FI-02	20	42	22	11	0	6	0	66	11	50
2017	FI-03	28	46	16	6	0	4	0	77	6	50
2017	FI-04	23	59	9	9	0	0	0	82	9	22
2014	FI	23	39	20	9	3	5	1	66	13	142
2014	FI-01	22	51	18	0	0	4	4	80	0	22
2014	FI-02	26	36	22	6	4	6	0	66	11	50
2014	FI-03	23	38	19	13	0	6	0	66	14	47
2014	FI-04	17	35	22	17	9	0	0	52	26	23
2011	FI	12	49	17	10	4	7	1	67	14	83
2011	FI-02	10	43	17	10	7	10	3	62	19	30
2011	FI-03	13	47	17	13	3	7	0	64	18	30
2008	FI	12	49	15	13	4	3	3	65	19	67
2008	FI-01	7	79	7	0	0	0	7	92	0	14
2008	FI-02	27	33	0	20	7	13	0	69	31	15
2008	FI-03	11	42	21	16	11	0	0	53	26	19
2008	FI-04	6	50	28	17	0	0	0	56	17	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	46	15	10	2	1	0	72	12	136
2019	FI-01	13	50	13	19	6	0	0	63	25	16
2019	FI-02	33	33	14	14	5	2	0	67	19	43
2019	FI-03	26	51	17	4	0	2	0	79	4	53
2019	FI-04	23	50	18	9	0	0	0	73	9	22
2018	FI	22	43	22	10	1	1	0	66	12	138
2018	FI-01	20	50	15	5	0	10	0	78	6	20
2018	FI-02	15	39	33	13	0	0	0	54	13	46
2018	FI-03	27	42	21	6	4	0	0	69	10	48
2018	FI-04	29	43	10	19	0	0	0	71	19	21
2017	FI	25	48	18	6	1	3	0	75	7	148
2017	FI-01	32	42	26	0	0	0	0	74	0	23
2017	FI-02	18	48	18	8	2	7	0	70	11	50
2017	FI-03	28	48	16	6	0	2	0	78	6	50
2017	FI-04	27	59	9	5	0	0	0	86	5	22
2014	FI	21	48	17	8	1	4	0	72	10	141
2014	FI-01	22	64	9	0	0	4	0	91	0	22
2014	FI-02	18	44	24	4	4	6	0	66	9	50
2014	FI-03	22	43	15	15	0	4	0	68	16	46
2014	FI-04	22	52	13	13	0	0	0	74	13	23
2011	FI	14	48	18	7	6	5	1	67	14	83
2011	FI-02	20	33	23	3	10	7	3	59	15	30
2011	FI-03	7	53	17	17	3	3	0	62	21	30
2008	FI	13	49	19	15	3	0	0	63	18	67
2008	FI-01	21	64	7	7	0	0	0	86	7	14
2008	FI-02	27	47	7	13	7	0	0	73	20	15
2008	FI-03	5	42	32	16	5	0	0	47	21	19
2008	FI-04	6	44	28	22	0	0	0	50	22	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	29	13	3	1	1	1	82	5	136
2019	FI-01	63	6	6	13	13	0	0	69	25	16
2019	FI-02	56	21	19	2	0	0	2	79	2	43
2019	FI-03	45	42	11	0	0	2	0	88	0	53
2019	FI-04	45	32	14	5	0	5	0	81	5	22

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	56	13	4	0	2	83	4	135
2019	FI-01	27	33	33	7	0	0	60	7	15
2019	FI-02	35	47	14	2	0	2	83	2	43
2019	FI-03	23	64	8	2	0	4	90	2	53
2019	FI-04	18	68	9	5	0	0	86	5	22
2018	FI	31	48	16	4	1	1	80	4	139
2018	FI-01	25	50	20	0	0	5	79	0	20
2018	FI-02	30	39	22	9	0	0	70	9	46
2018	FI-03	33	54	10	0	2	0	88	2	48
2018	FI-04	36	45	14	5	0	0	82	5	22
2017	FI	29	47	17	5	1	1	77	6	148
2017	FI-01	29	51	14	6	0	0	81	6	23
2017	FI-02	28	50	12	6	3	2	79	9	50
2017	FI-03	28	44	22	4	0	2	73	4	50
2017	FI-04	36	45	14	5	0	0	82	5	22
2014	FI	27	50	15	5	1	3	79	6	142
2014	FI-01	40	46	9	0	0	4	91	0	22
2014	FI-02	18	60	14	6	0	2	80	6	50
2014	FI-03	26	43	23	4	0	4	71	4	47
2014	FI-04	35	48	4	9	4	0	83	13	23
2011	FI	29	59	6	5	0	1	89	5	83
2011	FI-02	33	57	10	0	0	0	90	0	30
2011	FI-03	20	63	3	10	0	3	86	10	30

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	43	23	8	1	1	68	9	136
2019	FI-01	13	38	31	13	6	0	50	19	16
2019	FI-02	28	44	16	7	0	5	76	7	43
2019	FI-03	21	49	25	6	0	0	70	6	53
2019	FI-04	32	27	27	14	0	0	59	14	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	43	15	3	2	3	2	78	5	136
2019	FI-01	19	19	44	0	6	6	6	43	7	16
2019	FI-02	37	33	12	9	5	2	2	73	15	43
2019	FI-03	32	60	6	0	0	2	0	94	0	53
2019	FI-04	27	36	27	0	0	5	5	70	0	22
2018	FI	29	46	17	6	0	1	1	77	6	139
2018	FI-01	30	25	35	10	0	0	0	55	10	20
2018	FI-02	24	52	15	9	0	0	0	76	9	46
2018	FI-03	33	48	13	4	0	0	2	83	4	48
2018	FI-04	36	41	18	0	0	5	0	81	0	22
2017	FI	33	48	6	8	2	3	1	84	10	147
2017	FI-01	39	39	4	18	0	0	0	78	18	23
2017	FI-02	24	45	10	12	0	9	0	76	13	49
2017	FI-03	34	58	4	2	0	0	2	94	2	50
2017	FI-04	50	45	0	0	5	0	0	95	5	22
2014	FI	33	44	11	7	1	2	3	81	8	142
2014	FI-01	31	27	13	24	4	0	0	58	28	22
2014	FI-02	30	42	16	4	2	4	2	77	6	50
2014	FI-03	30	55	6	2	0	2	4	91	2	47
2014	FI-04	48	39	4	4	0	0	4	91	5	23
2011	FI	34	36	13	4	4	6	4	77	8	83
2011	FI-02	33	50	3	0	7	7	0	89	7	30
2011	FI-03	27	23	23	10	3	3	10	58	15	30
2008	FI	22	42	16	12	1	4	1	68	14	67
2008	FI-01	36	50	7	7	0	0	0	86	7	14
2008	FI-02	20	13	27	13	0	20	7	45	18	15
2008	FI-03	16	32	32	21	0	0	0	47	21	19
2008	FI-04	17	72	0	6	6	0	0	89	11	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	44	13	4	1	3	81	5	135
2019	FI-01	38	25	25	0	13	0	63	13	16
2019	FI-02	40	26	21	9	0	5	68	10	43
2019	FI-03	33	62	4	0	0	2	96	0	52
2019	FI-04	23	59	14	0	0	5	86	0	22
2018	FI	36	44	16	4	0	1	80	4	140
2018	FI-01	24	57	14	5	0	0	81	5	21
2018	FI-02	37	35	22	4	0	2	73	4	46
2018	FI-03	44	42	8	4	0	2	87	4	48
2018	FI-04	32	45	23	0	0	0	77	0	22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	19	27	24	13	4	7	4	53	19	135
2019	FI-01	20	27	20	13	7	7	7	54	23	15
2019	FI-02	21	33	16	16	9	5	0	56	27	43
2019	FI-03	19	25	30	13	0	4	9	50	15	53
2019	FI-04	14	27	27	9	0	23	0	53	12	22
2018	FI	16	30	18	9	5	19	4	60	17	140
2018	FI-01	14	38	10	10	0	24	5	73	13	21
2018	FI-02	13	24	26	13	9	13	2	44	26	46
2018	FI-03	21	33	10	6	6	17	6	70	16	48
2018	FI-04	18	18	27	5	0	32	0	53	7	22
2017	FI	18	27	20	9	11	12	3	53	23	146
2017	FI-01	21	29	18	18	10	0	4	52	29	23
2017	FI-02	14	16	20	14	17	17	2	37	38	49
2017	FI-03	18	35	22	2	6	10	6	63	10	49
2017	FI-04	23	36	14	5	0	23	0	76	6	22
2014	FI	12	31	19	10	7	17	4	54	22	142
2014	FI-01	18	27	18	13	10	13	0	52	27	22
2014	FI-02	12	26	18	14	6	18	6	50	26	50
2014	FI-03	11	34	21	4	4	21	4	60	11	47
2014	FI-04	9	39	17	9	13	9	4	55	25	23
2011	FI	17	23	14	10	10	16	11	54	26	83
2011	FI-02	20	13	27	3	13	13	10	43	22	30
2011	FI-03	10	30	10	13	10	20	7	55	32	30

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	44	11	7	1	0	81	7	135
2019	FI-01	31	38	19	13	0	0	69	13	16
2019	FI-02	43	33	7	14	2	0	76	17	42
2019	FI-03	36	57	8	0	0	0	92	0	53
2019	FI-04	36	41	18	5	0	0	77	5	22
2018	FI	34	44	14	7	1	1	78	9	140
2018	FI-01	24	48	14	10	5	0	71	14	21
2018	FI-02	37	33	17	9	2	2	71	11	46
2018	FI-03	31	48	13	8	0	0	79	8	48
2018	FI-04	36	55	9	0	0	0	91	0	22
2017	FI	38	42	13	5	1	1	81	6	148
2017	FI-01	26	51	22	0	0	0	78	0	23
2017	FI-02	40	34	14	7	2	4	77	9	50
2017	FI-03	42	42	10	6	0	0	84	6	50
2017	FI-04	45	50	5	0	0	0	95	0	22
2014	FI	41	40	13	4	1	2	83	4	142
2014	FI-01	36	42	18	0	0	4	81	0	22
2014	FI-02	42	36	10	8	2	2	80	10	50
2014	FI-03	40	45	13	0	0	2	87	0	47
2014	FI-04	48	35	13	4	0	0	83	4	23
2011	FI	43	36	8	5	5	2	81	10	83
2011	FI-02	30	43	7	10	3	7	79	14	30
2011	FI-03	40	37	17	0	7	0	77	7	30
2008	FI	37	40	9	6	4	3	80	11	67
2008	FI-01	43	43	7	7	0	0	86	7	14
2008	FI-02	47	33	0	0	13	7	86	14	15
2008	FI-03	37	26	16	11	5	5	67	17	19
2008	FI-04	28	56	11	6	0	0	83	6	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	44	10	7	4	1	2	80	11	136
2019	FI-01	31	31	19	6	6	0	6	67	13	16
2019	FI-02	35	40	2	12	9	0	2	76	21	43
2019	FI-03	38	49	8	4	0	2	0	88	4	53
2019	FI-04	23	45	23	5	0	0	5	71	5	22
2018	FI	38	39	10	7	4	1	1	78	12	140
2018	FI-01	29	38	5	19	10	0	0	67	29	21
2018	FI-02	33	37	13	9	7	2	0	71	16	46
2018	FI-03	50	33	8	4	2	0	2	85	6	48
2018	FI-04	36	50	9	0	0	0	5	90	0	22
2017	FI	35	33	14	10	6	1	1	70	15	148
2017	FI-01	26	33	32	4	0	0	4	62	4	23
2017	FI-02	34	24	14	14	12	2	0	58	27	50
2017	FI-03	36	40	14	8	2	0	0	76	10	50
2017	FI-04	50	41	0	5	0	0	5	95	5	22
2014	FI	33	42	16	4	5	0	0	75	9	142
2014	FI-01	31	37	27	4	0	0	0	69	4	22
2014	FI-02	30	42	12	6	10	0	0	72	16	50
2014	FI-03	34	47	17	0	2	0	0	81	2	47
2014	FI-04	39	35	13	9	4	0	0	74	13	23
2011	FI	31	35	18	5	11	0	0	66	16	83
2011	FI-02	27	37	20	7	10	0	0	63	17	30
2011	FI-03	27	40	17	3	13	0	0	67	17	30
2008	FI	24	34	18	12	4	3	4	63	18	67
2008	FI-01	7	50	36	0	0	0	7	62	0	14
2008	FI-02	47	13	7	13	13	7	0	64	29	15
2008	FI-03	32	32	16	16	0	5	0	67	17	19
2008	FI-04	11	39	17	17	6	0	11	56	25	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	52	27	13	3	4	1	81	7	136
2019	FI-01	50	25	13	0	13	0	75	13	16
2019	FI-02	44	33	19	5	0	0	77	5	43
2019	FI-03	60	25	9	4	0	2	87	4	53
2019	FI-04	55	18	9	0	14	5	76	14	22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	9	15	5	4	1	13	73	10	136
2019	FI-01	44	6	31	6	6	0	6	53	13	16
2019	FI-02	56	7	14	9	7	2	5	68	18	43
2019	FI-03	49	15	13	4	2	0	17	77	7	53
2019	FI-04	73	0	5	0	0	0	23	94	0	22

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	26	6	2	1	4	90	4	134
2019	FI-01	38	38	19	0	0	6	80	0	16
2019	FI-02	45	38	12	0	5	0	83	5	42
2019	FI-03	79	12	0	6	0	4	94	6	52
2019	FI-04	68	23	0	0	0	9	100	0	22

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	18	12	1	1	1	6	84	3	136
2019	FI-01	63	19	13	0	0	0	6	87	0	16
2019	FI-02	47	28	16	0	5	5	0	78	5	43
2019	FI-03	72	11	8	4	0	0	6	88	4	53
2019	FI-04	59	9	14	0	0	0	18	83	0	22

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	8	1	4	4	1	7	90	8	136
2019	FI-01	69	13	0	6	0	0	13	93	7	16
2019	FI-02	72	12	0	5	9	2	0	86	14	43
2019	FI-03	81	4	4	2	2	0	8	92	4	53
2019	FI-04	73	9	0	5	0	0	14	95	5	22

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	73	12	8	2	1	1	3	88	3	136
2019	FI-01	56	19	0	13	6	0	6	80	20	16
2019	FI-02	63	19	16	0	0	2	0	83	0	43
2019	FI-03	81	6	8	2	0	2	2	90	2	53
2019	FI-04	82	9	0	0	0	0	9	100	0	22

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	FI	81	10	2	2	4	98	135
2019	FI-01	69	19	6	0	6	93	16
2019	FI-02	79	14	5	2	0	95	43
2019	FI-03	89	6	0	2	4	100	53
2019	FI-04	76	5	0	5	14	100	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	FI	84	7	1	1	6	98	135
2019	FI-01	67	7	7	0	20	92	15
2019	FI-02	88	9	2	0	0	98	43
2019	FI-03	89	6	0	2	4	100	53
2019	FI-04	77	5	0	5	14	100	22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	51	14	2	0	1	83	2	135
2019	FI-01	38	25	25	13	0	0	63	13	16
2019	FI-02	31	38	24	2	0	5	73	3	42
2019	FI-03	28	66	6	0	0	0	94	0	53
2019	FI-04	32	59	9	0	0	0	91	0	22
2018	FI	31	51	14	0	1	3	85	1	140
2018	FI-01	24	48	24	0	0	5	75	0	21
2018	FI-02	33	41	20	0	2	4	77	2	46
2018	FI-03	31	56	10	0	0	2	89	0	48
2018	FI-04	36	64	0	0	0	0	100	0	22
2017	FI	29	48	16	4	0	3	79	4	148
2017	FI-01	29	47	18	0	0	6	81	0	23
2017	FI-02	24	42	20	8	0	6	69	9	50
2017	FI-03	28	58	14	0	0	0	86	0	50
2017	FI-04	50	45	0	5	0	0	95	5	22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	38	7	1	0	1	0	92	1	136
2019	FI-01	44	38	13	6	0	0	0	81	6	16
2019	FI-02	51	37	9	0	0	2	0	90	0	43
2019	FI-03	53	42	4	2	0	0	0	94	2	53
2019	FI-04	64	32	5	0	0	0	0	95	0	22
2018	FI	51	43	4	1	0	1	0	95	1	138
2018	FI-01	50	45	0	5	0	0	0	95	5	20
2018	FI-02	46	41	11	0	0	2	0	89	0	46
2018	FI-03	57	40	0	2	0	0	0	98	2	47
2018	FI-04	59	41	0	0	0	0	0	100	0	22
2017	FI	45	43	7	4	1	1	0	89	4	148
2017	FI-01	57	39	4	0	0	0	0	96	0	23
2017	FI-02	42	36	8	11	0	4	0	81	11	50
2017	FI-03	46	48	6	0	0	0	0	94	0	50
2017	FI-04	41	55	5	0	0	0	0	95	0	22
2014	FI	48	39	10	1	0	1	0	89	1	142
2014	FI-01	51	36	13	0	0	0	0	87	0	22
2014	FI-02	38	46	14	2	0	0	0	84	2	50
2014	FI-03	55	32	6	2	0	4	0	91	2	47
2014	FI-04	52	43	4	0	0	0	0	96	0	23
2011	FI	43	42	7	2	1	2	1	89	4	83
2011	FI-02	43	37	3	7	0	7	3	89	7	30
2011	FI-03	43	37	17	0	3	0	0	80	3	30

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	30	8	1	1	0	1	90	1	135
2019	FI-01	56	25	19	0	0	0	0	81	0	16
2019	FI-02	60	26	9	2	2	0	0	86	5	43
2019	FI-03	53	38	8	0	0	0	2	92	0	53
2019	FI-04	71	29	0	0	0	0	0	100	0	21
2018	FI	55	37	5	1	0	1	0	93	1	137
2018	FI-01	55	30	10	5	0	0	0	85	5	20
2018	FI-02	50	39	7	0	0	4	0	93	0	46
2018	FI-03	61	35	4	0	0	0	0	96	0	46
2018	FI-04	55	41	0	5	0	0	0	95	5	22
2017	FI	41	44	8	4	1	3	1	87	4	148
2017	FI-01	44	38	18	0	0	0	0	82	0	23
2017	FI-02	38	42	10	5	2	4	0	83	7	50
2017	FI-03	42	48	2	2	0	4	2	96	2	50
2017	FI-04	45	45	9	0	0	0	0	91	0	22
2014	FI	49	36	11	0	1	4	0	88	1	142
2014	FI-01	55	36	9	0	0	0	0	91	0	22
2014	FI-02	40	40	14	0	2	4	0	83	2	50
2014	FI-03	53	34	9	0	0	4	0	91	0	47
2014	FI-04	57	30	9	0	0	4	0	91	0	23

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	33	4	0	0	0	0	96	0	135
2019	FI-01	44	38	19	0	0	0	0	81	0	16
2019	FI-02	65	28	7	0	0	0	0	93	0	43
2019	FI-03	63	37	0	0	0	0	0	100	0	52
2019	FI-04	64	36	0	0	0	0	0	100	0	22
2018	FI	59	36	4	1	0	0	0	96	1	137
2018	FI-01	65	30	5	0	0	0	0	95	0	20
2018	FI-02	50	43	4	2	0	0	0	93	2	46
2018	FI-03	63	33	4	0	0	0	0	96	0	46
2018	FI-04	68	32	0	0	0	0	0	100	0	22
2017	FI	48	45	6	1	1	0	0	92	1	148
2017	FI-01	61	39	0	0	0	0	0	100	0	23
2017	FI-02	43	44	13	0	0	0	0	87	0	50
2017	FI-03	48	48	4	0	0	0	0	96	0	50
2017	FI-04	45	50	5	0	0	0	0	95	0	22
2014	FI	58	37	3	1	1	1	0	95	2	141
2014	FI-01	60	36	4	0	0	0	0	96	0	22
2014	FI-02	54	36	4	2	2	2	0	92	4	50
2014	FI-03	57	39	2	0	2	0	0	96	2	46
2014	FI-04	65	35	0	0	0	0	0	100	0	23
2011	FI	52	40	1	2	4	0	1	93	6	83
2011	FI-02	53	30	3	3	7	0	3	86	10	30
2011	FI-03	40	57	0	0	3	0	0	97	3	30
2008	FI	46	43	7	3	0	0	0	90	3	67
2008	FI-01	50	43	7	0	0	0	0	93	0	14
2008	FI-02	53	33	7	7	0	0	0	87	7	15
2008	FI-03	53	32	16	0	0	0	0	84	0	19
2008	FI-04	33	61	0	6	0	0	0	94	6	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	32	7	1	0	0	91	1	135
2019	FI-01	40	40	13	7	0	0	80	7	15
2019	FI-02	70	19	9	2	0	0	88	2	43
2019	FI-03	55	40	6	0	0	0	94	0	53
2019	FI-04	59	36	5	0	0	0	95	0	22
2018	FI	48	42	8	1	0	0	91	1	139
2018	FI-01	57	29	10	5	0	0	86	5	21
2018	FI-02	35	48	15	2	0	0	83	2	46
2018	FI-03	51	45	4	0	0	0	96	0	47
2018	FI-04	55	45	0	0	0	0	100	0	22
2017	FI	44	39	11	3	1	1	85	4	148
2017	FI-01	47	47	6	0	0	0	94	0	23
2017	FI-02	42	30	14	9	2	4	75	11	50
2017	FI-03	48	42	10	0	0	0	90	0	50
2017	FI-04	45	45	9	0	0	0	91	0	22
2014	FI	38	49	8	3	1	1	87	4	142
2014	FI-01	36	64	0	0	0	0	100	0	22
2014	FI-02	46	34	14	2	4	0	80	6	50
2014	FI-03	32	55	9	2	0	2	89	2	47
2014	FI-04	35	52	4	9	0	0	87	9	23
2011	FI	48	33	13	1	5	0	81	6	83
2011	FI-02	50	20	17	3	10	0	70	13	30
2011	FI-03	33	50	13	0	3	0	83	3	30

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	33	8	2	0	0	90	2	135
2019	FI-01	50	19	19	13	0	0	69	13	16
2019	FI-02	65	23	9	2	0	0	88	2	43
2019	FI-03	56	40	4	0	0	0	96	0	52
2019	FI-04	41	50	9	0	0	0	91	0	22
2018	FI	45	46	9	0	0	0	91	0	136
2018	FI-01	50	40	10	0	0	0	90	0	20
2018	FI-02	36	48	16	0	0	0	84	0	44
2018	FI-03	45	49	6	0	0	0	94	0	47
2018	FI-04	50	50	0	0	0	0	100	0	22
2017	FI	46	40	10	2	1	1	87	4	146
2017	FI-01	56	44	0	0	0	0	100	0	23
2017	FI-02	45	28	18	7	2	0	73	9	49
2017	FI-03	45	49	6	0	0	0	94	0	49
2017	FI-04	50	41	5	0	0	5	95	0	22
2014	FI	36	52	10	2	1	0	87	3	142
2014	FI-01	36	64	0	0	0	0	100	0	22
2014	FI-02	42	38	16	2	2	0	80	4	50
2014	FI-03	28	62	9	2	0	0	89	2	47
2014	FI-04	39	48	9	4	0	0	87	4	23
2011	FI	46	37	10	2	5	0	83	7	83
2011	FI-02	53	20	13	3	10	0	73	13	30
2011	FI-03	30	57	7	3	3	0	87	7	30
2008	FI	42	48	6	4	0	0	90	4	67
2008	FI-01	36	57	7	0	0	0	93	0	14
2008	FI-02	60	33	0	7	0	0	93	7	15
2008	FI-03	32	47	16	5	0	0	79	5	19
2008	FI-04	39	56	0	6	0	0	94	6	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	26	15	4	2	1	0	78	7	136
2019	FI-01	25	19	44	6	6	0	0	44	13	16
2019	FI-02	65	19	5	7	5	0	0	84	12	43
2019	FI-03	51	38	8	4	0	0	0	89	4	53
2019	FI-04	41	18	36	0	0	5	0	62	0	22
2018	FI	44	35	17	3	0	2	0	80	3	139
2018	FI-01	38	33	19	10	0	0	0	71	10	21
2018	FI-02	43	30	22	2	0	2	0	76	2	46
2018	FI-03	45	38	11	2	0	4	0	87	2	47
2018	FI-04	50	36	14	0	0	0	0	86	0	22
2017	FI	44	36	11	4	3	3	1	82	6	148
2017	FI-01	49	39	8	0	0	0	4	91	0	23
2017	FI-02	42	24	16	9	6	4	0	68	15	50
2017	FI-03	46	46	4	2	0	2	0	94	2	50
2017	FI-04	45	36	14	0	0	5	0	86	0	22
2014	FI	34	37	16	8	3	1	0	73	11	142
2014	FI-01	31	46	18	4	0	0	0	78	4	22
2014	FI-02	38	34	10	8	8	2	0	73	16	50
2014	FI-03	32	38	19	9	0	2	0	72	9	47
2014	FI-04	35	35	22	9	0	0	0	70	9	23
2011	FI	40	19	25	11	5	0	0	59	16	83
2011	FI-02	37	10	33	10	10	0	0	47	20	30
2011	FI-03	37	27	20	13	3	0	0	63	17	30
2008	FI	31	40	13	6	3	6	0	76	10	67
2008	FI-01	29	36	21	7	7	0	0	64	14	14
2008	FI-02	40	33	7	7	0	13	0	85	8	15
2008	FI-03	26	42	11	5	5	11	0	76	12	19
2008	FI-04	33	44	17	6	0	0	0	78	6	18

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	26	31	43	135
2019	FI-01	27	47	27	15
2019	FI-02	33	30	37	43
2019	FI-03	17	34	49	53
2019	FI-04	36	14	50	22
2018	FI	28	45	27	139
2018	FI-01	43	24	33	21
2018	FI-02	37	33	30	46
2018	FI-03	17	60	23	47
2018	FI-04	18	64	18	22
2017	FI	28	44	28	147
2017	FI-01	46	29	25	23
2017	FI-02	28	40	32	50
2017	FI-03	20	50	30	50
2017	FI-04	24	57	19	21
2014	FI	39	27	34	142
2014	FI-01	45	27	28	22
2014	FI-02	48	14	38	50
2014	FI-03	34	40	26	47
2014	FI-04	22	30	48	23
2011	FI	37	36	27	83
2011	FI-02	60	13	27	30
2011	FI-03	23	50	27	30

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FI	9	66	17	0	0	9	35
2019	FI-02	0	86	7	0	0	7	14
2018	FI	8	56	28	3	0	5	39
2018	FI-02	0	65	24	0	0	12	17
2017	FI	7	60	29	3	0	0	40
2017	FI-01	0	91	9	0	0	0	10
2017	FI-02	0	49	42	9	0	0	14
2017	FI-03	20	60	20	0	0	0	10
2014	FI	7	67	20	2	9999	4	55
2014	FI-01	0	70	30	0	9999	0	10
2014	FI-02	0	75	17	4	9999	4	24
2014	FI-03	19	63	13	0	9999	6	16
2011	FI	3	45	39	3	9999	10	31
2011	FI-02	0	56	28	6	9999	11	18

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	48	10	1	1	1	88	1	135
2019	FI-01	38	31	25	0	6	0	69	6	16
2019	FI-02	40	51	9	0	0	0	91	0	43
2019	FI-03	36	53	8	2	0	2	90	2	53
2019	FI-04	50	41	9	0	0	0	91	0	22

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2019	FI	70	24	4	1	96	136
2019	FI-01	56	31	13	0	88	16
2019	FI-02	70	26	2	2	98	43
2019	FI-03	72	25	2	2	98	53
2019	FI-04	73	18	9	0	91	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	7	93	136
2019	FI-01	0	100	16
2018	FI	7	93	139
2018	FI-01	0	100	20
2018	FI-02	11	89	46

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	5	95	136

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	16	15	0	1	40	11	65	3	136
2019	FI-01	13	19	25	0	0	31	13	56	0	16
2019	FI-02	19	14	9	0	2	51	5	74	5	43
2019	FI-03	19	17	13	0	0	34	17	73	0	53
2019	FI-04	0	14	27	0	5	45	9	30	10	22
2018	FI	19	14	14	3	0	39	11	66	6	140
2018	FI-01	14	10	24	0	0	38	14	50	0	21
2018	FI-02	17	17	17	4	0	39	4	62	8	46
2018	FI-03	19	15	13	2	0	40	13	70	4	48
2018	FI-04	23	9	5	5	0	41	18	78	11	22
2017	FI	12	25	14	3	2	32	12	66	10	147
2017	FI-01	17	17	17	4	0	36	10	62	8	23
2017	FI-02	8	26	19	6	2	32	8	56	13	50
2017	FI-03	12	22	14	2	0	29	20	68	4	49
2017	FI-04	18	36	0	0	0	41	5	100	0	22
2014	FI	11	15	15	2	1	36	19	59	8	142
2014	FI-01	18	22	4	9	0	31	15	75	17	22
2014	FI-02	12	12	16	2	2	34	22	55	9	50
2014	FI-03	6	17	19	0	0	36	21	55	0	47
2014	FI-04	13	13	13	0	4	43	13	60	10	23

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	32	14	1	1	18	1	81	2	136
2019	FI-01	25	25	19	6	0	19	6	67	8	16
2019	FI-02	42	16	14	0	2	26	0	78	3	43
2019	FI-03	38	40	11	0	0	11	0	87	0	53
2019	FI-04	18	45	18	0	0	18	0	78	0	22
2018	FI	30	34	19	2	0	14	1	76	3	140
2018	FI-01	29	29	14	0	0	24	5	80	0	21
2018	FI-02	30	30	26	2	0	11	0	68	2	46
2018	FI-03	25	46	15	2	0	10	2	81	2	48
2018	FI-04	41	23	14	5	0	18	0	78	6	22
2017	FI	29	42	14	2	2	10	1	79	5	148
2017	FI-01	33	39	13	4	0	11	0	81	5	23
2017	FI-02	24	38	19	4	2	14	0	71	7	50
2017	FI-03	30	44	16	0	0	8	2	82	0	50
2017	FI-04	36	50	5	0	0	9	0	95	0	22
2014	FI	20	35	18	1	1	23	2	74	2	142
2014	FI-01	18	36	13	4	0	28	0	75	6	22
2014	FI-02	22	24	18	0	2	30	4	70	3	50
2014	FI-03	15	43	21	0	0	19	2	73	0	47
2014	FI-04	26	43	17	0	0	13	0	80	0	23
2011	FI	28	40	12	4	1	14	1	80	6	83
2011	FI-02	33	33	7	7	3	13	3	80	12	30
2011	FI-03	27	30	17	3	0	23	0	74	4	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	4	96	136

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	18	17	1	1	36	12	63	4	136
2019	FI-01	13	19	31	0	0	19	19	50	0	16
2019	FI-02	19	14	12	2	2	44	7	67	10	43
2019	FI-03	19	21	15	0	2	32	11	70	3	53
2019	FI-04	0	14	23	0	0	45	18	38	0	22
2018	FI	20	17	14	2	1	39	7	68	5	140
2018	FI-01	10	15	25	0	0	45	5	50	0	20
2018	FI-02	21	17	17	6	0	34	4	62	10	47
2018	FI-03	21	19	10	0	2	38	10	76	4	48
2018	FI-04	23	14	9	0	0	45	9	80	0	22
2017	FI	18	21	15	1	1	36	9	69	5	147
2017	FI-01	21	17	13	4	0	31	15	69	8	23
2017	FI-02	16	22	16	2	0	39	4	68	4	49
2017	FI-03	18	14	22	0	0	32	14	59	0	50
2017	FI-04	18	36	0	0	0	45	0	100	0	22
2014	FI	13	15	11	0	1	41	19	70	2	141
2014	FI-01	24	19	9	0	0	28	20	82	0	21
2014	FI-02	10	14	10	0	2	40	24	67	6	50
2014	FI-03	11	11	13	0	0	47	19	63	0	47
2014	FI-04	13	22	13	0	0	43	9	73	0	23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	32	12	1	1	18	1	82	4	136
2019	FI-01	31	25	25	6	0	13	0	64	7	16
2019	FI-02	42	16	9	2	2	26	2	81	6	43
2019	FI-03	36	40	9	0	2	13	0	87	2	53
2019	FI-04	18	45	14	0	0	18	5	82	0	22
2018	FI	34	31	19	3	1	11	1	74	4	140
2018	FI-01	30	25	15	5	0	25	0	73	7	20
2018	FI-02	32	30	26	6	0	4	2	66	7	47
2018	FI-03	33	35	17	0	2	10	2	79	2	48
2018	FI-04	45	27	14	0	0	14	0	84	0	22
2017	FI	28	41	14	1	1	11	4	82	2	147
2017	FI-01	42	29	18	0	0	0	11	80	0	23
2017	FI-02	22	38	16	2	0	21	2	77	3	50
2017	FI-03	27	49	12	0	0	8	4	86	0	49
2017	FI-04	36	45	9	0	0	9	0	90	0	22
2014	FI	24	36	12	0	1	25	2	83	1	142
2014	FI-01	22	45	9	0	0	24	0	88	0	22
2014	FI-02	20	28	16	0	2	30	4	73	3	50
2014	FI-03	26	38	11	0	0	23	2	86	0	47
2014	FI-04	30	39	9	0	0	22	0	89	0	23
2011	FI	33	37	6	4	0	19	1	88	5	83
2011	FI-02	33	27	3	10	0	23	3	82	14	30
2011	FI-03	33	33	7	0	0	27	0	91	0	30

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	22	26	10	10	1	1	53	20	136
2019	FI-01	19	19	38	13	13	0	0	38	25	16
2019	FI-02	19	28	35	7	9	2	0	48	17	43
2019	FI-03	43	21	17	9	8	0	2	65	17	53
2019	FI-04	32	14	23	14	18	0	0	45	32	22
2018	FI	18	28	27	13	14	0	1	46	27	140
2018	FI-01	19	14	29	19	19	0	0	33	38	21
2018	FI-02	13	22	33	11	20	0	2	36	31	46
2018	FI-03	27	31	21	13	8	0	0	58	21	48
2018	FI-04	5	50	23	14	9	0	0	55	23	22
2017	FI	16	23	28	14	16	1	2	40	32	148
2017	FI-01	17	17	44	18	4	0	0	33	22	23
2017	FI-02	22	18	18	12	29	0	2	40	42	50
2017	FI-03	14	32	24	14	14	0	2	47	29	50
2017	FI-04	9	23	36	18	9	0	5	33	29	22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	39	26	10	7	1	1	57	17	136
2019	FI-01	25	50	13	0	6	0	6	80	7	16
2019	FI-02	21	35	30	7	5	2	0	57	12	43
2019	FI-03	15	42	21	15	8	0	0	57	23	53
2019	FI-04	9	32	36	9	9	0	5	43	19	22
2018	FI	18	34	31	13	4	1	0	52	17	140
2018	FI-01	33	33	29	5	0	0	0	67	5	21
2018	FI-02	17	28	33	11	7	4	0	48	18	46
2018	FI-03	15	38	29	17	2	0	0	52	19	48
2018	FI-04	9	41	32	14	5	0	0	50	18	22
2017	FI	17	29	30	16	6	1	0	47	22	148
2017	FI-01	17	44	17	13	10	0	0	61	22	23
2017	FI-02	24	36	26	14	0	0	0	60	14	50
2017	FI-03	18	22	32	22	4	2	0	41	27	50
2017	FI-04	5	14	50	14	18	0	0	18	32	22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	37	24	7	6	1	1	62	14	135
2019	FI-01	50	38	6	0	0	0	6	93	0	16
2019	FI-02	28	40	26	0	5	2	0	69	5	43
2019	FI-03	21	32	28	9	9	0	0	53	19	53
2019	FI-04	5	43	19	24	5	0	5	50	30	21
2018	FI	22	37	22	9	8	1	1	61	17	139
2018	FI-01	48	29	19	5	0	0	0	76	5	21
2018	FI-02	26	30	24	4	11	2	2	59	16	46
2018	FI-03	15	43	19	17	6	0	0	57	23	47
2018	FI-04	5	45	32	5	14	0	0	50	18	22
2017	FI	21	36	22	11	6	2	1	59	18	148
2017	FI-01	25	40	17	13	6	0	0	65	18	23
2017	FI-02	36	28	28	6	0	0	3	65	6	50
2017	FI-03	16	38	20	16	6	4	0	56	23	50
2017	FI-04	0	41	23	14	23	0	0	41	36	22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	28	24	13	4	1	2	58	17	136
2019	FI-01	44	19	19	6	6	0	6	67	13	16
2019	FI-02	26	37	19	14	2	2	0	64	17	43
2019	FI-03	32	23	26	11	6	0	2	56	17	53
2019	FI-04	14	27	32	23	0	0	5	43	24	22
2018	FI	27	30	25	12	3	1	2	59	16	137
2018	FI-01	50	10	30	10	0	0	0	60	10	20
2018	FI-02	20	33	26	9	7	2	4	56	16	46
2018	FI-03	28	30	20	17	2	0	2	60	20	46
2018	FI-04	18	41	27	14	0	0	0	59	14	22
2017	FI	27	35	19	13	3	1	3	64	16	148
2017	FI-01	25	28	17	22	4	0	4	55	28	23
2017	FI-02	38	34	18	8	0	0	3	74	8	50
2017	FI-03	22	44	18	10	0	2	4	70	11	50
2017	FI-04	14	23	27	23	14	0	0	36	36	22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	23	12	5	1	1	1	81	7	136
2019	FI-01	63	19	13	0	6	0	0	81	6	16
2019	FI-02	63	19	16	0	0	2	0	83	0	43
2019	FI-03	60	23	8	6	2	0	2	85	8	53
2019	FI-04	36	27	14	18	0	0	5	67	19	22
2018	FI	46	30	12	5	1	1	4	80	7	140
2018	FI-01	67	19	10	0	0	0	5	90	0	21
2018	FI-02	41	33	13	4	0	2	7	81	5	46
2018	FI-03	52	23	10	8	2	0	4	78	11	48
2018	FI-04	27	50	18	0	5	0	0	77	5	22
2017	FI	38	35	15	6	1	1	4	76	8	148
2017	FI-01	31	31	22	4	0	0	13	70	5	23
2017	FI-02	54	32	8	4	0	0	2	88	4	50
2017	FI-03	36	32	18	8	0	2	4	72	9	50
2017	FI-04	14	50	18	9	9	0	0	64	18	22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	31	17	7	5	0	1	70	13	136
2019	FI-01	50	25	6	0	19	0	0	75	19	16
2019	FI-02	37	35	14	12	2	0	0	72	14	43
2019	FI-03	42	28	19	8	2	0	2	71	10	53
2019	FI-04	32	32	23	5	9	0	0	64	14	22
2018	FI	35	31	21	6	6	1	0	67	12	140
2018	FI-01	33	29	24	5	10	0	0	62	14	21
2018	FI-02	30	33	20	7	9	2	0	64	16	46
2018	FI-03	40	29	23	6	2	0	0	69	8	48
2018	FI-04	36	32	23	5	5	0	0	68	9	22
2017	FI	30	37	16	10	6	1	0	68	16	146
2017	FI-01	25	51	5	15	5	0	0	75	20	21
2017	FI-02	36	31	22	8	4	0	0	66	12	50
2017	FI-03	32	34	16	12	6	0	0	66	18	50
2017	FI-04	23	41	18	5	14	0	0	64	18	22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	40	21	4	1	1	1	74	5	136
2019	FI-01	50	13	25	0	6	6	0	67	7	16
2019	FI-02	28	44	23	2	0	2	0	74	2	43
2019	FI-03	34	45	13	8	0	0	0	79	8	53
2019	FI-04	27	32	32	5	0	0	5	62	5	22
2018	FI	32	35	24	3	4	1	1	68	7	136
2018	FI-01	53	21	26	0	0	0	0	74	0	19
2018	FI-02	31	38	22	2	2	4	0	72	5	45
2018	FI-03	23	40	23	6	4	0	2	65	11	47
2018	FI-04	27	36	27	0	9	0	0	64	9	22
2017	FI	33	38	17	9	1	1	1	73	10	146
2017	FI-01	42	38	20	0	0	0	0	80	0	21
2017	FI-02	34	32	20	12	0	0	2	67	12	50
2017	FI-03	32	44	16	6	2	0	0	76	8	50
2017	FI-04	27	45	9	18	0	0	0	73	18	22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	34	30	7	1	1	0	62	7	136
2019	FI-01	44	31	25	0	0	0	0	75	0	16
2019	FI-02	33	35	21	7	2	2	0	69	10	43
2019	FI-03	26	34	30	9	0	0	0	60	9	53
2019	FI-04	14	27	55	5	0	0	0	41	5	22
2018	FI	26	39	19	12	3	1	1	66	15	137
2018	FI-01	42	26	21	11	0	0	0	68	11	19
2018	FI-02	24	44	16	9	2	4	0	72	12	45
2018	FI-03	23	35	21	15	4	0	2	60	19	48
2018	FI-04	14	50	23	9	5	0	0	64	14	22
2017	FI	29	35	21	10	3	1	1	65	13	146
2017	FI-01	23	63	9	5	0	0	0	86	5	21
2017	FI-02	43	34	16	4	0	0	2	79	4	50
2017	FI-03	26	24	26	18	4	0	2	51	22	50
2017	FI-04	5	36	36	14	9	0	0	41	23	22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	34	26	5	1	1	0	68	6	136
2019	FI-01	50	38	13	0	0	0	0	88	0	16
2019	FI-02	35	35	23	5	0	2	0	71	5	43
2019	FI-03	36	34	23	8	0	0	0	70	8	53
2019	FI-04	18	23	50	5	5	0	0	41	9	22
2018	FI	30	36	20	9	4	1	0	67	13	137
2018	FI-01	37	26	21	11	5	0	0	63	16	19
2018	FI-02	29	40	18	4	4	4	0	72	9	45
2018	FI-03	31	35	19	13	2	0	0	67	15	48
2018	FI-04	18	41	27	9	5	0	0	59	14	22
2017	FI	34	34	16	12	3	1	1	69	15	146
2017	FI-01	34	52	9	5	0	0	0	86	5	21
2017	FI-02	43	22	14	16	4	0	0	65	20	50
2017	FI-03	34	32	18	12	2	0	2	67	14	50
2017	FI-04	14	45	27	9	5	0	0	59	14	22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	29	17	1	1	82	1	136
2019	FI-01	69	19	13	0	0	88	0	16
2019	FI-02	35	44	19	0	2	79	2	43
2019	FI-03	66	17	15	2	0	83	2	53
2019	FI-04	45	32	23	0	0	77	0	22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	29	21	11	2	1	1	65	14	135
2019	FI-01	50	25	13	0	6	0	6	80	7	16
2019	FI-02	33	26	33	5	2	2	0	60	7	43
2019	FI-03	38	29	13	17	2	0	0	67	19	52
2019	FI-04	27	32	23	18	0	0	0	59	18	22
2018	FI	28	33	25	9	4	1	0	61	13	137
2018	FI-01	37	26	26	11	0	0	0	63	11	19
2018	FI-02	29	42	16	7	2	4	0	74	9	45
2018	FI-03	25	29	27	13	6	0	0	54	19	48
2018	FI-04	23	27	36	5	9	0	0	50	14	22
2017	FI	33	30	21	8	4	1	2	66	12	145
2017	FI-01	35	29	31	0	0	0	5	68	0	20
2017	FI-02	48	26	18	5	2	0	2	75	7	50
2017	FI-03	32	34	18	8	4	2	2	69	13	50
2017	FI-04	5	32	27	23	14	0	0	36	36	22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	20	13	4	2	0	4	80	7	136
2019	FI-01	63	19	6	6	6	0	0	81	13	16
2019	FI-02	58	23	9	2	2	0	5	85	5	43
2019	FI-03	55	19	17	8	2	0	0	74	9	53
2019	FI-04	59	14	14	0	0	0	14	84	0	22
2018	FI	57	22	9	6	4	1	1	81	10	136
2018	FI-01	61	28	6	6	0	0	0	89	6	18
2018	FI-02	60	18	9	7	4	2	0	80	11	45
2018	FI-03	56	21	8	8	6	0	0	77	15	48
2018	FI-04	45	32	14	0	0	0	9	85	0	22
2017	FI	53	32	6	3	4	1	1	87	7	148
2017	FI-01	54	38	4	0	0	0	4	96	0	23
2017	FI-02	56	38	0	2	5	0	0	93	7	50
2017	FI-03	54	28	8	2	6	0	2	84	8	50
2017	FI-04	45	23	18	14	0	0	0	68	14	22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	71	13	8	1	1	1	4	89	2	135
2019	FI-01	69	19	13	0	0	0	0	88	0	16
2019	FI-02	70	16	9	0	0	2	2	90	0	43
2019	FI-03	71	10	10	4	2	0	4	84	6	52
2019	FI-04	73	14	0	0	0	0	14	100	0	22
2018	FI	64	14	7	4	3	1	7	85	7	136
2018	FI-01	63	26	5	5	0	0	0	89	5	19
2018	FI-02	60	13	4	9	4	2	7	80	15	45
2018	FI-03	69	13	4	0	4	2	8	91	5	48
2018	FI-04	62	10	19	0	0	0	10	79	0	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	81	6	6	0	1	2	4	93	1	135
2019	FI-01	88	6	6	0	0	0	0	94	0	16
2019	FI-02	84	2	12	0	0	2	0	88	0	43
2019	FI-03	83	8	2	0	2	0	6	96	2	52
2019	FI-04	68	9	5	0	0	9	9	94	0	22
2018	FI	73	8	9	2	1	0	6	87	4	135
2018	FI-01	74	0	21	0	5	0	0	74	5	19
2018	FI-02	64	16	11	5	2	0	2	81	7	44
2018	FI-03	77	9	2	2	0	0	11	95	2	47
2018	FI-04	82	0	9	0	0	0	9	90	0	22
2017	FI	73	12	4	4	2	1	3	89	6	148
2017	FI-01	74	13	10	4	0	0	0	86	4	23
2017	FI-02	62	18	4	6	5	0	6	85	11	50
2017	FI-03	80	10	4	2	2	0	2	92	4	50
2017	FI-04	91	5	0	0	0	5	0	100	0	22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	71	18	8	1	1	1	1	90	1	136
2019	FI-01	69	25	6	0	0	0	0	94	0	16
2019	FI-02	63	19	16	0	0	2	0	83	0	43
2019	FI-03	77	17	4	0	2	0	0	94	2	53
2019	FI-04	73	14	5	5	0	0	5	90	5	22
2018	FI	61	23	9	4	1	0	1	85	6	140
2018	FI-01	52	24	19	5	0	0	0	76	5	21
2018	FI-02	52	26	11	7	2	0	2	80	9	46
2018	FI-03	65	21	6	4	2	0	2	87	6	48
2018	FI-04	73	23	5	0	0	0	0	95	0	22
2017	FI	61	22	7	6	2	1	2	86	7	148
2017	FI-01	65	21	4	10	0	0	0	86	10	23
2017	FI-02	58	22	10	4	3	0	4	83	7	50
2017	FI-03	64	20	6	6	2	0	2	86	8	50
2017	FI-04	64	32	5	0	0	0	0	95	0	22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	16	8	3	1	0	1	87	4	135
2019	FI-01	80	20	0	0	0	0	0	100	0	15
2019	FI-02	58	23	16	0	2	0	0	81	2	43
2019	FI-03	87	4	2	6	2	0	0	91	8	53
2019	FI-04	50	27	14	5	0	0	5	81	5	22
2018	FI	64	19	9	4	1	1	1	85	6	140
2018	FI-01	62	14	19	5	0	0	0	76	5	21
2018	FI-02	48	35	11	2	2	2	0	84	4	46
2018	FI-03	75	8	4	6	2	0	4	87	9	48
2018	FI-04	73	18	9	0	0	0	0	91	0	22
2017	FI	65	17	8	3	5	1	2	84	8	148
2017	FI-01	65	22	8	4	0	0	0	87	4	23
2017	FI-02	48	20	16	6	7	0	4	71	13	50
2017	FI-03	76	12	4	0	6	0	2	90	6	50
2017	FI-04	82	18	0	0	0	0	0	100	0	22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	66	12	3	2	1	16	93	4	134
2019	FI-01	75	6	0	0	0	19	100	0	16
2019	FI-02	58	12	2	2	0	26	94	3	43
2019	FI-03	71	12	4	2	2	10	91	4	51
2019	FI-04	64	14	5	5	0	14	89	5	22
2018	FI	50	15	6	3	2	23	85	6	141
2018	FI-01	48	5	10	5	0	33	79	7	21
2018	FI-02	45	6	6	2	2	38	83	7	47
2018	FI-03	50	19	6	4	4	17	83	10	48
2018	FI-04	64	32	5	0	0	0	95	0	22
2017	FI	58	17	4	4	1	17	90	5	147
2017	FI-01	60	13	0	10	0	18	88	12	23
2017	FI-02	56	14	2	2	0	26	95	3	50
2017	FI-03	60	14	6	4	2	14	86	7	50
2017	FI-04	59	32	9	0	0	0	91	0	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	78	10	4	2	0	0	6	94	2	136
2019	FI-01	81	13	0	0	0	0	6	100	0	16
2019	FI-02	74	12	7	2	0	0	5	90	2	43
2019	FI-03	79	11	2	4	0	0	4	94	4	53
2019	FI-04	77	5	5	0	0	0	14	95	0	22
2018	FI	70	15	8	1	0	0	6	90	2	141
2018	FI-01	71	5	19	0	0	0	5	80	0	21
2018	FI-02	57	23	4	4	0	0	11	90	5	47
2018	FI-03	71	19	4	0	0	0	6	96	0	48
2018	FI-04	86	0	14	0	0	0	0	86	0	22
2017	FI	71	14	3	4	1	1	7	92	5	148
2017	FI-01	69	8	4	0	0	0	18	95	0	23
2017	FI-02	62	18	2	9	0	0	10	88	9	50
2017	FI-03	76	14	4	2	2	0	2	92	4	50
2017	FI-04	82	14	0	5	0	0	0	95	5	22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	81	9	4	2	1	1	2	92	4	136
2019	FI-01	75	6	6	6	0	0	6	87	7	16
2019	FI-02	81	5	2	5	2	2	2	90	7	43
2019	FI-03	77	15	6	0	2	0	0	92	2	53
2019	FI-04	91	5	0	0	0	0	5	100	0	22
2018	FI	81	7	3	3	3	1	2	91	6	140
2018	FI-01	67	14	10	5	5	0	0	81	10	21
2018	FI-02	74	11	2	2	6	2	2	89	9	47
2018	FI-03	89	2	0	4	0	0	4	96	4	47
2018	FI-04	91	5	5	0	0	0	0	95	0	22
2017	FI	73	14	3	2	4	1	4	91	6	148
2017	FI-01	69	13	4	4	0	0	10	91	5	23
2017	FI-02	58	22	4	4	5	0	8	86	9	50
2017	FI-03	82	12	2	0	4	0	0	94	4	50
2017	FI-04	91	5	0	0	5	0	0	95	5	22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	31	10	3	1	0	4	85	4	136
2019	FI-01	56	25	0	6	6	0	6	87	13	16
2019	FI-02	42	35	16	5	0	0	2	79	5	43
2019	FI-03	60	28	8	2	0	0	2	90	2	53
2019	FI-04	45	32	14	0	0	0	9	85	0	22
2018	FI	45	27	19	6	1	1	1	73	7	141
2018	FI-01	33	24	29	14	0	0	0	57	14	21
2018	FI-02	32	30	23	9	2	2	2	64	11	47
2018	FI-03	52	27	15	2	2	0	2	81	4	48
2018	FI-04	59	27	14	0	0	0	0	86	0	22
2017	FI	51	29	11	2	2	1	4	84	4	148
2017	FI-01	43	29	13	10	0	0	6	76	10	23
2017	FI-02	42	36	14	2	2	0	4	81	4	50
2017	FI-03	56	26	10	0	4	0	4	85	4	50
2017	FI-04	73	18	9	0	0	0	0	91	0	22

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	37	34	4	2	60	6	136
2019	FI-01	38	38	19	0	6	75	6	16
2019	FI-02	28	35	30	5	2	63	7	43
2019	FI-03	19	38	38	4	2	57	6	53
2019	FI-04	18	36	41	5	0	55	5	22
2018	FI	20	42	33	6	0	62	6	141
2018	FI-01	43	24	29	5	0	67	5	21
2018	FI-02	19	38	36	6	0	57	6	47
2018	FI-03	13	48	33	6	0	60	6	48
2018	FI-04	18	50	27	5	0	68	5	22
2017	FI	16	37	34	12	1	53	13	148
2017	FI-01	25	36	33	6	0	61	6	23
2017	FI-02	16	42	34	8	0	58	8	50
2017	FI-03	18	34	34	12	2	52	14	50
2017	FI-04	5	36	36	23	0	41	23	22

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	6	10	41	30	11	1	42	16	135
2019	FI-01	13	13	13	47	13	0	60	27	15
2019	FI-02	7	9	42	26	14	2	40	17	43
2019	FI-03	4	13	40	36	8	0	43	17	53
2019	FI-04	5	5	59	18	14	0	32	9	22
2018	FI	3	13	40	28	17	0	45	16	139
2018	FI-01	0	15	30	35	20	0	55	15	20
2018	FI-02	4	13	38	34	11	0	45	17	47
2018	FI-03	4	10	44	23	19	0	42	15	48
2018	FI-04	0	14	43	24	19	0	43	14	21
2017	FI	1	15	37	32	15	0	46	16	147
2017	FI-01	0	10	31	38	22	0	60	10	23
2017	FI-02	2	8	36	38	16	0	55	10	50
2017	FI-03	2	20	39	24	14	0	39	22	49
2017	FI-04	0	18	50	27	5	0	32	18	22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	40	15	8	0	2	0	77	8	136
2019	FI-01	19	38	19	25	0	0	0	56	25	16
2019	FI-02	42	26	16	12	0	5	0	71	12	43
2019	FI-03	36	47	11	4	0	2	0	85	4	53
2019	FI-04	32	55	14	0	0	0	0	86	0	22
2018	FI	31	48	15	2	0	4	0	82	2	140
2018	FI-01	19	43	33	0	0	5	0	65	0	21
2018	FI-02	32	47	17	2	0	2	0	80	2	47
2018	FI-03	33	52	10	2	0	2	0	87	2	48
2018	FI-04	43	48	0	5	0	5	0	95	5	21
2017	FI	26	40	19	8	3	4	1	69	11	148
2017	FI-01	35	29	26	10	0	0	0	64	10	23
2017	FI-02	28	37	24	6	2	4	0	67	8	50
2017	FI-03	22	46	10	4	8	8	2	76	13	50
2017	FI-04	23	45	18	14	0	0	0	68	14	22

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	46	13	4	3	1	79	7	136
2019	FI-01	13	50	13	13	13	0	63	25	16
2019	FI-02	37	42	12	2	5	2	81	7	43
2019	FI-03	32	49	13	6	0	0	81	6	53
2019	FI-04	36	41	18	0	0	5	81	0	22
2018	FI	32	44	21	2	1	1	76	3	140
2018	FI-01	24	48	24	0	0	5	75	0	21
2018	FI-02	34	36	28	2	0	0	70	2	47
2018	FI-03	33	48	15	2	2	0	81	4	48
2018	FI-04	38	43	14	5	0	0	81	5	21
2017	FI	25	45	19	5	2	4	73	7	148
2017	FI-01	21	51	28	0	0	0	72	0	23
2017	FI-02	22	38	20	6	4	10	66	11	50
2017	FI-03	30	50	12	4	2	2	82	6	50
2017	FI-04	23	45	27	5	0	0	68	5	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	7	93	136
2019	FI-01	6	94	16
2019	FI-02	7	93	43
2019	FI-03	8	92	53
2019	FI-04	5	95	22
2017	FI	8	92	147
2017	FI-02	12	88	50
2017	FI-03	10	90	49
2017	FI-04	0	100	22
2014	FI	11	89	142
2014	FI-02	12	88	50
2014	FI-03	15	85	47
2014	FI-04	0	100	23

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	35	24	15	10	0	0	17	83	135
2019	FI-01	6	25	44	6	19	0	0	6	94	16
2019	FI-02	12	30	28	23	7	0	0	12	88	43
2019	FI-03	17	44	13	15	10	0	0	17	83	52
2019	FI-04	36	27	23	5	9	0	0	36	64	22
2018	FI	17	34	22	16	10	0	1	17	83	140
2018	FI-01	19	33	14	24	10	0	0	19	81	21
2018	FI-02	4	32	28	17	15	0	4	4	96	47
2018	FI-03	23	36	19	15	6	0	0	23	77	47
2018	FI-04	32	36	18	9	5	0	0	32	68	22
2017	FI	14	25	32	13	14	1	1	14	86	148
2017	FI-01	17	24	33	22	4	0	0	17	83	23
2017	FI-02	4	24	38	14	16	0	4	4	96	50
2017	FI-03	16	30	24	8	20	2	0	16	84	50
2017	FI-04	27	23	32	14	5	0	0	27	73	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	49	51	112
2019	FI-01	73	27	15
2019	FI-02	47	53	38
2019	FI-03	42	58	43
2019	FI-04	50	50	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	33	67	112
2019	FI-01	33	67	15
2019	FI-02	24	76	38
2019	FI-03	42	58	43
2019	FI-04	36	64	14
2018	FI	25	75	112
2018	FI-01	24	76	17
2018	FI-02	26	74	42
2018	FI-03	28	72	36
2018	FI-04	14	86	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	28	19	18	16	0	2	46	35	111
2019	FI-01	13	27	7	27	27	0	0	40	53	15
2019	FI-02	18	29	16	18	18	0	0	47	37	38
2019	FI-03	21	30	21	14	12	0	2	52	26	43
2019	FI-04	8	23	31	15	15	0	8	33	33	13
2018	FI	18	29	20	13	7	2	11	54	23	114
2018	FI-01	12	18	18	29	12	0	12	33	47	17
2018	FI-02	21	33	14	12	12	2	7	59	26	43
2018	FI-03	17	31	28	14	3	3	6	52	18	36
2018	FI-04	20	33	20	0	0	0	27	73	0	15
2017	FI	8	20	21	20	13	0	18	34	40	124
2017	FI-01	0	15	43	20	10	0	12	17	34	19
2017	FI-02	9	19	24	22	11	0	15	33	39	46
2017	FI-03	10	22	10	22	15	0	22	41	47	41
2017	FI-04	13	25	13	13	19	0	19	46	38	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	4	11	20	25	37	0	4	15	64	111
2019	FI-01	0	13	27	7	47	0	7	14	57	15
2019	FI-02	3	8	18	34	34	0	3	11	70	38
2019	FI-03	7	14	19	21	35	0	5	22	59	43
2019	FI-04	0	8	23	31	38	0	0	8	69	13
2018	FI	4	5	19	26	38	3	4	10	69	114
2018	FI-01	0	0	24	47	29	0	0	0	76	17
2018	FI-02	2	9	19	23	42	0	5	12	68	43
2018	FI-03	11	6	17	22	39	3	3	18	65	36
2018	FI-04	0	0	20	27	33	13	7	0	75	15
2017	FI	3	8	11	27	46	0	5	12	77	124
2017	FI-01	0	0	25	35	35	0	5	0	74	19
2017	FI-02	6	11	13	26	41	0	2	18	69	46
2017	FI-03	2	10	7	17	59	0	5	13	79	41
2017	FI-04	0	6	0	38	44	0	13	7	93	16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	27	24	7	10	4	58	17	135
2019	FI-01	19	25	38	6	6	6	47	13	16
2019	FI-02	21	23	37	7	7	5	46	15	43
2019	FI-03	40	28	11	6	13	2	69	19	53
2019	FI-04	29	29	14	10	10	10	63	21	21
2018	FI	30	28	12	12	12	6	61	26	140
2018	FI-01	30	30	5	25	10	0	60	35	20
2018	FI-02	21	26	15	17	13	9	51	33	47
2018	FI-03	35	29	10	2	17	6	69	20	48
2018	FI-04	41	27	14	9	5	5	71	14	22

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment