2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	19	61	6	12	2	0	80	14	240
2019	FS-01	28	48	4	16	4	0	76	20	50
2019	FS-02	17	58	9	13	4	0	74	17	78
2019	FS-03	15	68	5	11	0	1	84	11	84
2019	FS-04	20	72	4	4	0	0	92	4	25
2017	FS	17	54	8	14	7	0	71	21	222
2017	FS-01	12	65	8	8	8	0	77	15	26
2017	FS-02	22	53	5	12	8	0	75	20	81
2017	FS-03	13	54	9	18	6	0	67	24	77
2017	FS-04	17	50	14	14	6	0	67	19	36
2014	FS	22	59	3	12	3	0	82	16	211
2014	FS-01	43	50	0	7	0	0	93	7	14
2014	FS-02	21	59	5	11	5	0	80	15	85
2014	FS-03	14	62	3	19	1	0	76	21	72
2014	FS-04	36	58	0	3	3	0	94	6	33
2011	FS	23	63	3	8	3	0	86	11	236
2011	FS-01	18	68	8	3	0	3	89	3	38
2011	FS-02	15	67	1	11	5	0	82	16	79
2011	FS-03	25	61	1	10	3	0	86	13	80
2011	FS-04	38	51	8	3	0	0	90	3	39
2008	FS	20	58	7	13	2	1	78	15	199
2008	FS-01	17	60	6	11	0	6	82	12	35
2008	FS-02	16	60	7	13	3	0	76	16	68
2008	FS-03	25	53	7	14	1	0	78	15	73
2008	FS-04	21	63	11	5	0	0	84	5	19

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	58	21	4	12	5	0	79	17	241
2019	FS-01	62	22	4	10	2	0	84	12	50
2019	FS-02	51	23	5	16	5	0	74	21	77
2019	FS-03	61	15	4	13	6	1	77	19	84
2019	FS-04	63	26	0	0	11	0	89	11	27
2017	FS	59	20	4	13	4	0	79	17	221
2017	FS-01	57	15	8	19	0	0	73	19	26
2017	FS-02	52	23	6	13	6	0	75	19	81
2017	FS-03	66	18	1	10	4	0	84	14	76
2017	FS-04	61	22	3	11	3	0	83	14	36
2014	FS	59	24	2	9	5	0	83	14	211
2014	FS-01	93	0	0	7	0	0	93	7	14
2014	FS-02	59	25	2	11	4	0	84	14	85
2014	FS-03	51	29	4	8	7	0	81	15	72
2014	FS-04	64	21	0	9	6	0	85	15	33
2011	FS	56	19	8	13	3	0	76	16	236
2011	FS-01	45	26	11	13	5	0	71	18	38
2011	FS-02	56	15	13	14	3	0	71	16	79
2011	FS-03	64	15	6	13	3	0	79	15	80
2011	FS-04	54	31	0	10	5	0	85	15	39
2008	FS	51	21	7	19	3	0	72	22	199
2008	FS-01	49	17	14	14	6	0	66	20	35
2008	FS-02	38	32	4	24	1	0	71	25	68
2008	FS-03	56	16	7	19	1	0	73	21	73
2008	FS-04	84	0	0	11	5	0	84	16	19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	26	40	8	16	10	66	26	242
2019	FS-01	20	42	6	20	12	62	32	50
2019	FS-02	22	32	13	19	13	55	32	77
2019	FS-03	34	44	5	12	6	78	18	85
2019	FS-04	26	41	11	15	7	67	22	27
2017	FS	32	38	8	15	7	70	22	222
2017	FS-01	15	35	19	23	8	50	30	26
2017	FS-02	30	46	1	13	9	76	22	81
2017	FS-03	38	33	10	12	6	72	18	77
2017	FS-04	36	33	6	22	3	69	25	36
2014	FS	34	38	7	17	4	72	21	211
2014	FS-01	21	57	14	7	0	79	7	14
2014	FS-02	35	34	4	22	5	69	27	85
2014	FS-03	32	40	7	17	4	72	21	72
2014	FS-04	42	30	12	9	6	73	15	33
2011	FS	38	36	10	9	7	74	16	234
2011	FS-01	45	34	5	11	5	79	16	38
2011	FS-02	30	39	10	11	9	70	20	79
2011	FS-03	35	33	15	8	9	68	17	78
2011	FS-04	51	36	5	8	0	87	8	39

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	47	13	17	7	0	0	64	23	243
2019	FS-01	26	42	10	12	10	0	0	68	22	50
2019	FS-02	15	40	15	21	9	0	0	55	29	78
2019	FS-03	14	52	12	18	5	0	0	66	22	85
2019	FS-04	15	56	15	15	0	0	0	70	15	27
2018	FS	12	57	9	16	5	0	0	69	21	193
2018	FS-01	24	53	12	3	9	0	0	76	12	34
2018	FS-02	8	62	11	17	2	0	0	70	19	63
2018	FS-03	12	57	7	19	4	0	0	69	24	68
2018	FS-04	13	58	4	13	13	0	0	71	25	24
2017	FS	14	45	12	21	7	0	0	59	29	222
2017	FS-01	15	50	19	8	8	0	0	65	15	26
2017	FS-02	15	48	11	17	7	1	0	64	25	81
2017	FS-03	15	35	13	27	10	0	0	50	37	77
2017	FS-04	8	55	8	25	3	0	0	64	28	36
2014	FS	16	45	12	22	5	0	0	61	27	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	14	40	12	29	5	0	0	54	34	85
2014	FS-03	13	43	15	22	7	0	0	56	29	72
2014	FS-04	24	52	6	12	6	0	0	76	18	33
2011	FS	22	47	14	13	4	0	0	69	17	236
2011	FS-01	34	39	16	8	3	0	0	74	11	38
2011	FS-02	13	49	13	15	9	1	0	63	24	79
2011	FS-03	19	50	19	10	3	0	0	69	13	80
2011	FS-04	33	46	3	18	0	0	0	79	18	39
2008	FS	18	42	19	15	6	0	1	60	21	199
2008	FS-01	37	46	11	6	0	0	0	83	6	35
2008	FS-02	15	34	21	22	7	0	1	49	30	68
2008	FS-03	15	47	16	12	10	0	0	62	22	73
2008	FS-04	5	53	32	11	0	0	0	58	11	19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	28	39	15	13	5	0	68	18	241
2019	FS-01	26	38	14	12	8	2	65	20	50
2019	FS-02	21	40	16	18	5	0	61	23	77
2019	FS-03	35	37	13	11	5	0	71	15	84
2019	FS-04	33	41	19	7	0	0	74	7	27
2017	FS	32	42	9	12	5	0	74	16	221
2017	FS-01	15	38	23	12	12	0	54	23	26
2017	FS-02	29	45	7	14	5	0	74	19	80
2017	FS-03	37	43	8	9	3	0	81	12	77
2017	FS-04	39	39	6	11	6	0	78	17	36
2014	FS	35	42	9	11	3	0	77	14	211
2014	FS-01	29	71	0	0	0	0	100	0	14
2014	FS-02	29	38	13	15	5	0	67	20	85
2014	FS-03	42	36	7	13	3	0	78	15	72
2014	FS-04	45	45	6	3	0	0	91	3	33

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	23	43	13	13	8	0	0	66	21	242
2019	FS-01	20	40	12	16	12	0	0	60	28	50
2019	FS-02	21	45	14	13	6	0	0	66	19	77
2019	FS-03	26	42	12	13	7	0	0	68	20	85
2019	FS-04	22	44	19	7	7	0	0	67	15	27
2018	FS	24	34	16	17	8	0	1	58	26	193
2018	FS-01	38	24	21	6	9	0	3	64	15	34
2018	FS-02	27	37	10	17	10	0	0	63	27	63
2018	FS-03	19	40	19	18	4	0	0	59	22	68
2018	FS-04	13	29	21	29	8	0	0	42	38	24
2017	FS	27	37	11	18	7	0	0	64	25	221
2017	FS-01	27	35	4	23	12	0	0	62	34	26
2017	FS-02	27	41	8	16	7	0	0	69	23	80
2017	FS-03	28	37	10	19	5	0	0	65	24	77
2017	FS-04	28	25	22	19	6	0	0	53	25	36
2014	FS	34	33	13	15	4	0	1	67	19	211
2014	FS-01	36	36	14	7	0	0	7	77	8	14
2014	FS-02	29	40	12	14	5	0	0	69	19	85
2014	FS-03	36	29	18	11	4	0	1	66	15	72
2014	FS-04	45	18	6	24	6	0	0	64	30	33
2011	FS	28	42	11	12	5	1	1	71	18	236
2011	FS-01	32	34	11	18	3	3	0	68	22	38
2011	FS-02	27	42	13	9	9	0	1	69	18	79
2011	FS-03	29	41	10	13	4	3	1	73	17	80
2011	FS-04	28	49	8	13	3	0	0	77	15	39

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	35	45	12	5	2	0	80	7	242
2019	FS-01	30	52	12	4	2	0	82	6	50
2019	FS-02	25	51	13	9	3	0	75	12	77
2019	FS-03	45	40	13	2	0	0	85	2	85
2019	FS-04	41	37	7	7	7	0	78	15	27
2018	FS	33	52	8	5	2	0	85	7	192
2018	FS-01	32	65	3	0	0	0	97	0	34
2018	FS-02	31	52	6	8	3	0	82	11	62
2018	FS-03	34	54	7	3	1	0	88	4	68
2018	FS-04	42	29	17	13	0	0	71	13	24
2017	FS	34	49	7	6	4	0	84	10	222
2017	FS-01	23	54	11	0	12	0	77	12	26
2017	FS-02	30	51	5	11	4	0	81	14	81
2017	FS-03	43	44	6	5	1	0	87	6	77
2017	FS-04	33	56	6	3	3	0	89	6	36
2014	FS	41	46	6	6	1	0	86	8	211
2014	FS-01	50	50	0	0	0	0	100	0	14
2014	FS-02	36	52	6	5	1	0	88	6	85
2014	FS-03	42	40	7	8	3	0	82	11	72
2014	FS-04	52	36	6	6	0	0	88	6	33
2011	FS	44	39	7	8	1	0	83	9	236
2011	FS-01	39	42	8	11	0	0	82	11	38
2011	FS-02	41	46	5	8	1	0	86	9	79
2011	FS-03	45	34	9	10	3	0	79	13	80
2011	FS-04	54	36	8	3	0	0	90	3	39
2008	FS	38	39	11	8	4	1	77	12	199
2008	FS-01	29	54	9	9	0	0	83	9	35
2008	FS-02	40	32	15	12	1	0	72	13	68
2008	FS-03	38	40	8	5	8	0	78	14	73
2008	FS-04	53	32	5	5	0	5	89	6	19

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	19	46	17	13	4	1	0	66	17	241
2019	FS-01	18	38	16	20	6	2	0	57	27	50
2019	FS-02	21	46	19	10	4	0	0	67	14	78
2019	FS-03	20	50	18	8	2	1	0	71	11	84
2019	FS-04	15	42	12	27	4	0	0	58	31	26
2018	FS	18	40	19	12	12	0	0	58	23	191
2018	FS-01	21	41	18	9	12	0	0	62	21	34
2018	FS-02	21	39	13	13	15	0	0	60	27	62
2018	FS-03	16	42	25	7	9	0	0	58	16	67
2018	FS-04	13	42	17	21	8	0	0	54	29	24
2017	FS	15	45	17	14	8	0	0	60	23	222
2017	FS-01	15	58	7	12	8	0	0	73	19	26
2017	FS-02	19	40	14	13	13	1	0	59	26	81
2017	FS-03	15	41	24	14	5	0	0	56	19	77
2017	FS-04	8	56	11	19	6	0	0	64	25	36
2014	FS	20	44	16	12	7	1	0	64	19	211
2014	FS-01	36	50	14	0	0	0	0	86	0	14
2014	FS-02	14	48	14	14	9	0	0	62	24	85
2014	FS-03	22	40	17	10	7	4	0	65	17	72
2014	FS-04	27	33	15	18	6	0	0	61	24	33
2011	FS	14	42	20	17	6	0	1	57	23	236
2011	FS-01	18	42	18	18	0	0	3	62	19	38
2011	FS-02	9	39	25	20	6	0	0	48	27	79
2011	FS-03	14	44	16	16	8	0	3	59	24	80
2011	FS-04	21	44	18	13	5	0	0	64	18	39

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	28	48	10	12	2	0	76	13	240
2019	FS-01	24	35	14	20	4	2	60	25	49
2019	FS-02	33	47	9	9	1	0	81	10	78
2019	FS-03	26	54	8	11	1	0	80	12	84
2019	FS-04	27	54	12	8	0	0	81	8	26
2018	FS	24	54	11	8	3	0	78	11	192
2018	FS-01	29	50	9	6	6	0	79	12	34
2018	FS-02	23	55	10	10	3	0	77	13	62
2018	FS-03	24	54	13	7	1	0	78	9	68
2018	FS-04	25	54	13	8	0	0	79	8	24
2017	FS	29	48	10	11	2	0	76	14	222
2017	FS-01	19	61	15	0	4	0	81	4	26
2017	FS-02	31	39	12	15	4	0	70	19	81
2017	FS-03	31	50	8	10	1	0	81	11	77
2017	FS-04	28	53	6	14	0	0	81	14	36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	52	35	7	4	1	0	88	5	241
2019	FS-01	52	36	6	4	2	0	88	6	50
2019	FS-02	50	36	9	4	1	0	86	5	78
2019	FS-03	51	38	6	5	0	0	89	5	84
2019	FS-04	62	23	12	4	0	0	85	4	26
2018	FS	54	37	5	3	0	1	92	3	193
2018	FS-01	56	35	6	3	0	0	91	3	34
2018	FS-02	57	35	3	5	0	0	92	5	63
2018	FS-03	51	38	9	0	0	1	91	0	68
2018	FS-04	54	42	0	4	0	0	96	4	24
2017	FS	53	36	6	4	1	0	89	5	222
2017	FS-01	43	46	8	4	0	0	88	4	26
2017	FS-02	58	27	7	7	1	0	85	8	81
2017	FS-03	51	38	6	3	1	0	90	4	77
2017	FS-04	53	47	0	0	0	0	100	0	36
2014	FS	54	36	5	3	1	0	91	4	211
2014	FS-01	79	21	0	0	0	0	100	0	14
2014	FS-02	54	39	5	2	0	0	93	2	85
2014	FS-03	50	33	8	4	4	0	83	8	72
2014	FS-04	55	39	3	3	0	0	94	3	33
2011	FS	49	41	5	3	2	0	90	5	235
2011	FS-01	55	39	5	0	0	0	95	0	38
2011	FS-02	50	37	5	5	3	0	87	8	78
2011	FS-03	48	43	5	4	1	0	90	5	80
2011	FS-04	46	46	5	0	3	0	92	3	39
2008	FS	53	33	7	4	4	0	86	8	199
2008	FS-01	54	31	11	3	0	0	86	3	35
2008	FS-02	53	38	6	3	0	0	91	3	68
2008	FS-03	53	32	5	3	7	0	85	10	73
2008	FS-04	53	26	5	16	0	0	79	16	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	40	17	12	3	0	69	14	240
2019	FS-01	24	35	18	16	4	2	60	21	49
2019	FS-02	29	33	19	15	3	0	63	18	78
2019	FS-03	36	43	17	4	1	0	79	5	84
2019	FS-04	15	50	12	19	4	0	65	23	26
2018	FS	27	43	12	11	6	0	70	18	193
2018	FS-01	29	47	9	9	6	0	76	15	34
2018	FS-02	24	44	10	17	5	0	68	22	63
2018	FS-03	29	44	13	6	7	0	74	13	68
2018	FS-04	25	33	21	13	8	0	58	21	24
2017	FS	29	36	12	16	7	0	65	23	222
2017	FS-01	23	43	8	15	12	0	66	27	26
2017	FS-02	33	29	9	18	11	0	62	28	81
2017	FS-03	31	38	14	14	3	0	69	17	77
2017	FS-04	25	39	14	17	6	0	64	22	36

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	52	32	10	5	1	0	84	6	240
2019	FS-01	48	30	12	6	4	0	78	10	50
2019	FS-02	44	40	9	6	1	0	83	8	78
2019	FS-03	62	25	11	2	0	0	87	2	84
2019	FS-04	48	40	8	4	0	0	88	4	25
2018	FS	50	38	7	2	2	0	89	4	193
2018	FS-01	47	47	6	0	0	0	94	0	34
2018	FS-02	43	41	8	3	5	0	84	8	63
2018	FS-03	57	34	7	0	1	0	91	1	68
2018	FS-04	58	29	8	4	0	0	88	4	24
2017	FS	54	32	9	2	2	0	87	4	221
2017	FS-01	35	34	23	0	8	0	69	8	26
2017	FS-02	52	33	11	2	2	0	85	5	80
2017	FS-03	63	31	3	3	1	0	94	4	77
2017	FS-04	58	33	8	0	0	0	92	0	36
2014	FS	59	29	10	1	0	0	89	1	211
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	54	36	9	0	0	0	91	0	85
2014	FS-03	63	22	15	0	0	0	85	0	72
2014	FS-04	67	21	9	3	0	0	88	3	33
2011	FS	50	37	9	4	0	0	87	4	235
2011	FS-01	43	46	11	0	0	0	89	0	37
2011	FS-02	46	43	6	5	0	0	89	5	79
2011	FS-03	48	34	11	6	0	1	82	6	80
2011	FS-04	72	21	8	0	0	0	92	0	39

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	28	39	15	15	3	0	0	67	18	238
2019	FS-01	18	31	20	20	10	0	0	49	31	49
2019	FS-02	24	42	13	18	3	0	0	67	21	78
2019	FS-03	38	41	13	7	0	0	0	79	7	82
2019	FS-04	23	38	19	19	0	0	0	62	19	26
2018	FS	28	41	11	15	5	0	0	69	19	193
2018	FS-01	38	24	21	15	3	0	0	62	18	34
2018	FS-02	22	43	10	19	6	0	0	65	25	63
2018	FS-03	31	50	6	9	4	0	0	81	13	68
2018	FS-04	21	46	21	13	0	0	0	67	13	24
2017	FS	31	46	7	12	5	0	0	77	17	221
2017	FS-01	23	38	12	15	12	0	0	61	27	26
2017	FS-02	29	42	9	15	6	0	0	71	21	80
2017	FS-03	36	50	3	8	4	0	0	86	12	77
2017	FS-04	33	50	8	8	0	0	0	83	8	36
2014	FS	26	47	13	9	4	0	0	73	14	211
2014	FS-01	50	50	0	0	0	0	0	100	0	14
2014	FS-02	22	45	15	14	4	0	0	67	18	85
2014	FS-03	26	44	14	8	6	1	0	72	14	72
2014	FS-04	24	55	9	6	6	0	0	79	12	33
2011	FS	34	43	14	7	1	0	0	78	9	235
2011	FS-01	27	57	8	8	0	0	0	84	8	37
2011	FS-02	29	41	19	10	1	0	0	70	11	79
2011	FS-03	36	43	13	6	1	0	1	80	8	80
2011	FS-04	46	38	10	3	3	0	0	85	5	39

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	36	40	13	10	2	0	75	12	240
2019	FS-01	30	34	18	14	4	0	64	18	50
2019	FS-02	30	44	13	10	3	0	74	13	77
2019	FS-03	45	38	10	6	1	0	83	7	84
2019	FS-04	35	42	15	8	0	0	77	8	26
2018	FS	34	42	13	5	6	1	77	11	191
2018	FS-01	32	38	18	6	6	0	71	12	34
2018	FS-02	32	39	13	8	8	0	71	16	62
2018	FS-03	41	41	12	0	4	1	84	4	68
2018	FS-04	22	61	9	4	4	0	83	9	23
2017	FS	38	36	11	12	4	0	74	15	220
2017	FS-01	23	30	19	19	8	0	54	27	26
2017	FS-02	33	33	10	18	6	0	65	24	80
2017	FS-03	48	37	6	7	1	0	86	8	76
2017	FS-04	39	45	14	3	0	0	83	3	36
2014	FS	36	42	12	6	4	0	78	10	211
2014	FS-01	43	57	0	0	0	0	100	0	14
2014	FS-02	35	40	15	4	6	0	75	9	85
2014	FS-03	33	43	10	8	4	1	77	13	72
2014	FS-04	42	33	12	9	3	0	76	12	33

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	18	49	17	12	4	1	0	67	15	241
2019	FS-01	20	39	14	18	6	2	0	60	25	49
2019	FS-02	15	51	19	10	4	0	0	67	14	78
2019	FS-03	19	53	15	8	4	1	0	73	12	85
2019	FS-04	19	42	23	15	0	0	0	62	15	26
2018	FS	24	38	18	15	5	1	0	62	20	193
2018	FS-01	32	32	15	15	6	0	0	65	21	34
2018	FS-02	21	41	13	19	6	0	0	62	25	63
2018	FS-03	28	35	24	9	3	1	0	64	12	68
2018	FS-04	13	42	25	17	4	0	0	54	21	24
2017	FS	29	36	15	15	4	0	0	66	19	221
2017	FS-01	15	50	23	0	12	0	0	65	12	26
2017	FS-02	33	26	15	17	7	0	1	60	25	80
2017	FS-03	32	45	12	12	0	0	0	77	12	77
2017	FS-04	28	31	11	28	3	0	0	58	31	36
2014	FS	26	42	16	11	5	0	0	68	16	211
2014	FS-01	36	43	14	7	0	0	0	79	7	14
2014	FS-02	22	42	15	12	8	0	0	65	20	85
2014	FS-03	26	44	15	11	1	1	0	72	13	72
2014	FS-04	30	36	12	15	6	0	0	67	21	33
2011	FS	31	45	12	8	3	0	1	77	11	234
2011	FS-01	24	53	18	5	0	0	0	76	5	38
2011	FS-02	27	51	9	9	4	0	1	78	13	79
2011	FS-03	35	37	14	10	3	0	1	73	13	78
2011	FS-04	41	41	10	3	5	0	0	82	8	39

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	41	42	11	5	1	0	0	83	6	242
2019	FS-01	38	46	10	2	4	0	0	84	6	50
2019	FS-02	32	47	12	8	1	0	0	79	9	78
2019	FS-03	54	33	9	4	0	0	0	87	4	85
2019	FS-04	31	46	15	8	0	0	0	77	8	26
2018	FS	37	48	7	6	1	0	0	85	7	193
2018	FS-01	35	59	3	3	0	0	0	94	3	34
2018	FS-02	30	49	11	8	2	0	0	79	10	63
2018	FS-03	43	47	4	4	1	0	0	90	6	68
2018	FS-04	46	38	8	8	0	0	0	83	8	24
2017	FS	40	43	9	5	3	0	0	83	8	221
2017	FS-01	27	50	15	0	8	0	0	77	8	26
2017	FS-02	40	38	10	8	4	0	0	78	12	80
2017	FS-03	46	43	6	3	1	0	0	90	4	77
2017	FS-04	36	50	8	6	0	0	0	86	6	36
2014	FS	43	41	9	5	1	0	0	85	6	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	32	53	11	4	1	0	0	85	5	85
2014	FS-03	50	29	13	6	1	1	0	80	7	72
2014	FS-04	55	33	3	9	0	0	0	88	9	33
2011	FS	47	38	8	6	0	0	0	86	6	236
2011	FS-01	47	39	13	0	0	0	0	87	0	38
2011	FS-02	42	43	8	8	0	0	0	85	8	79
2011	FS-03	50	33	6	9	1	0	1	84	10	80
2011	FS-04	54	38	5	3	0	0	0	92	3	39
2008	FS	39	42	11	5	3	1	0	81	8	199
2008	FS-01	31	57	11	0	0	0	0	89	0	35
2008	FS-02	41	35	15	9	0	0	0	76	9	68
2008	FS-03	40	41	8	5	5	0	0	81	11	73
2008	FS-04	53	37	5	0	0	5	0	94	0	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	11	26	31	21	11	0	0	37	33	243
2019	FS-01	18	34	22	20	6	0	0	52	26	50
2019	FS-02	12	26	31	22	10	0	0	37	32	78
2019	FS-03	9	24	31	22	14	0	0	33	36	85
2019	FS-04	4	19	44	19	15	0	0	22	33	27
2018	FS	9	31	23	19	18	1	0	40	37	193
2018	FS-01	9	29	24	21	18	0	0	38	38	34
2018	FS-02	14	38	22	14	10	2	0	53	24	63
2018	FS-03	6	24	28	26	16	0	0	29	43	68
2018	FS-04	4	38	17	4	38	0	0	42	42	24
2017	FS	12	35	26	16	10	0	1	48	26	222
2017	FS-01	15	39	23	19	4	0	0	54	23	26
2017	FS-02	15	34	28	14	7	0	1	50	21	81
2017	FS-03	12	36	24	15	12	0	1	48	27	77
2017	FS-04	6	33	25	19	17	0	0	39	36	36
2014	FS	17	33	25	13	11	1	0	50	25	211
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	14	35	25	13	13	0	0	49	26	85
2014	FS-03	21	24	26	15	13	1	0	45	28	72
2014	FS-04	12	36	21	18	12	0	0	48	30	33
2011	FS	12	31	24	18	14	1	0	44	32	235
2011	FS-01	11	22	41	14	14	0	0	32	27	37
2011	FS-02	11	37	19	14	18	1	0	49	32	79
2011	FS-03	11	31	21	24	11	1	0	43	35	80
2011	FS-04	18	28	23	21	10	0	0	46	31	39
2008	FS	20	26	27	16	12	0	0	46	28	199
2008	FS-01	29	26	29	3	14	0	0	54	17	35
2008	FS-02	18	22	29	18	13	0	0	40	31	68
2008	FS-03	21	26	22	21	11	0	0	47	32	73
2008	FS-04	5	47	26	21	0	0	0	53	21	19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	32	39	14	5	0	0	19	42	241
2019	FS-01	8	38	28	20	6	0	0	26	46	50
2019	FS-02	12	24	41	17	5	1	0	23	36	76
2019	FS-03	8	35	42	11	4	0	0	14	44	85
2019	FS-04	15	33	44	4	4	0	0	7	48	27
2018	FS	8	31	40	18	3	0	0	21	39	192
2018	FS-01	6	15	41	38	0	0	0	38	21	34
2018	FS-02	11	29	33	21	6	0	0	27	40	63
2018	FS-03	7	45	36	10	1	0	0	12	52	67
2018	FS-04	8	25	63	4	0	0	0	4	33	24
2017	FS	8	38	38	13	2	0	1	15	46	222
2017	FS-01	4	19	39	30	8	0	0	38	23	26
2017	FS-02	8	37	39	11	4	0	1	14	46	81
2017	FS-03	9	42	32	15	0	0	1	16	52	77
2017	FS-04	8	42	47	3	0	0	0	3	50	36
2014	FS	13	30	45	10	1	1	0	12	43	210
2014	FS-01	0	14	43	36	0	7	0	38	15	14
2014	FS-02	15	27	44	13	1	0	0	14	42	85
2014	FS-03	15	39	39	4	1	1	0	6	55	72
2014	FS-04	6	27	58	9	0	0	0	9	33	33
2011	FS	7	29	43	16	3	0	1	20	37	234
2011	FS-01	5	22	41	22	8	0	3	31	28	37
2011	FS-02	14	25	48	11	1	0	0	13	39	79
2011	FS-03	5	36	39	15	3	0	3	18	42	80
2011	FS-04	0	29	42	24	3	3	0	27	30	38
2008	FS	10	35	41	11	3	0	1	14	45	199
2008	FS-01	6	29	40	17	6	0	3	24	35	35
2008	FS-02	9	29	44	15	3	0	0	18	38	68
2008	FS-03	15	37	37	8	1	0	1	10	53	73
2008	FS-04	5	58	37	0	0	0	0	0	63	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	5	20	36	27	12	1	1	39	25	240
2019	FS-01	2	22	31	31	10	2	2	43	26	49
2019	FS-02	9	14	32	30	13	1	0	44	24	76
2019	FS-03	2	19	40	26	12	0	1	38	21	85
2019	FS-04	4	30	41	15	11	0	0	26	33	27
2018	FS	4	13	34	38	10	1	0	48	17	192
2018	FS-01	0	3	24	52	18	3	0	72	3	33
2018	FS-02	6	14	30	33	16	0	0	49	21	63
2018	FS-03	4	15	41	34	6	0	0	40	19	68
2018	FS-04	4	21	42	33	0	0	0	33	25	24
2017	FS	4	15	34	34	10	1	3	46	19	220
2017	FS-01	4	15	23	30	23	4	0	56	20	26
2017	FS-02	5	13	33	30	12	0	7	45	19	81
2017	FS-03	3	17	31	40	6	1	1	47	20	75
2017	FS-04	3	14	44	33	6	0	0	39	17	36
2014	FS	6	23	39	22	8	1	0	31	29	210
2014	FS-01	0	7	29	43	14	7	0	62	8	14
2014	FS-02	7	20	42	20	9	1	0	30	27	85
2014	FS-03	7	32	35	21	4	1	0	25	39	72
2014	FS-04	3	18	39	24	12	0	3	38	22	33
2011	FS	3	14	29	36	13	2	3	52	18	233
2011	FS-01	0	5	32	41	11	8	3	58	6	37
2011	FS-02	3	11	28	44	11	1	1	57	14	79
2011	FS-03	5	22	22	32	14	1	5	49	28	79
2011	FS-04	0	13	45	26	16	0	0	42	13	38
2008	FS	8	25	34	26	7	0	1	33	32	199
2008	FS-01	6	23	26	29	14	0	3	44	29	35
2008	FS-02	6	13	40	35	6	0	0	41	19	68
2008	FS-03	10	29	33	21	7	0	1	28	39	73
2008	FS-04	5	42	42	11	0	0	0	11	47	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	20	39	22	8	1	1	31	29	240
2019	FS-01	10	24	32	26	6	2	0	33	35	50
2019	FS-02	9	14	35	27	12	1	1	40	24	77
2019	FS-03	5	22	49	15	6	0	2	22	28	85
2019	FS-04	16	20	36	20	8	0	0	28	36	25
2018	FS	9	15	43	27	4	1	1	32	24	191
2018	FS-01	3	9	38	38	6	0	6	47	13	34
2018	FS-02	8	13	33	34	10	2	0	45	22	61
2018	FS-03	13	22	50	15	0	0	0	15	35	68
2018	FS-04	8	8	58	25	0	0	0	25	17	24
2017	FS	6	18	37	28	7	0	4	36	25	219
2017	FS-01	4	15	43	23	8	4	4	33	21	26
2017	FS-02	10	15	26	31	8	0	10	43	28	80
2017	FS-03	5	17	44	28	5	0	0	33	22	75
2017	FS-04	3	25	39	25	8	0	0	33	28	36
2014	FS	8	19	38	26	6	1	1	33	27	210
2014	FS-01	0	14	36	36	7	7	0	46	15	14
2014	FS-02	6	19	32	34	8	0	1	43	25	85
2014	FS-03	8	24	44	17	4	1	1	21	33	72
2014	FS-04	15	12	42	24	3	0	3	28	28	33
2011	FS	6	11	33	34	12	2	3	48	18	234
2011	FS-01	5	5	24	35	16	5	8	59	13	37
2011	FS-02	4	13	22	38	19	1	4	60	17	79
2011	FS-03	6	14	45	29	4	0	3	33	21	80
2011	FS-04	11	5	39	34	8	3	0	43	16	38
2008	FS	13	17	37	22	8	2	3	31	31	199
2008	FS-01	9	11	43	14	9	3	11	27	23	35
2008	FS-02	10	18	37	25	9	1	0	34	28	68
2008	FS-03	16	15	36	23	5	1	3	30	33	73
2008	FS-04	16	21	32	21	11	0	0	32	37	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	21	49	17	4	0	0	21	30	236
2019	FS-01	12	16	40	30	2	0	0	32	28	50
2019	FS-02	8	21	48	19	3	1	0	22	29	73
2019	FS-03	5	22	55	13	5	0	0	18	27	85
2019	FS-04	12	28	52	4	4	0	0	8	40	25
2018	FS	11	25	41	19	4	0	0	23	36	192
2018	FS-01	9	18	41	26	6	0	0	32	26	34
2018	FS-02	6	27	35	25	6	0	0	32	33	63
2018	FS-03	13	28	41	18	0	0	0	18	41	68
2018	FS-04	17	22	61	0	0	0	0	0	39	23
2017	FS	9	22	37	24	8	0	1	32	31	222
2017	FS-01	12	15	34	23	15	0	0	39	27	26
2017	FS-02	12	18	30	30	8	0	4	39	30	81
2017	FS-03	5	26	41	22	6	0	0	28	31	77
2017	FS-04	8	28	45	17	3	0	0	19	36	36
2014	FS	8	24	35	27	4	1	0	32	33	209
2014	FS-01	0	7	21	57	7	7	0	69	8	14
2014	FS-02	7	19	33	35	6	0	0	40	26	84
2014	FS-03	8	31	35	21	4	1	0	25	39	72
2014	FS-04	15	30	42	9	0	0	3	9	47	33
2011	FS	6	24	36	26	6	1	1	33	30	234
2011	FS-01	8	19	22	38	8	3	3	49	29	37
2011	FS-02	4	24	33	29	8	1	1	38	29	79
2011	FS-03	8	23	45	20	4	0	1	24	30	80
2011	FS-04	3	29	39	18	8	3	0	27	32	38
2008	FS	9	24	38	23	5	0	2	29	33	199
2008	FS-01	3	17	40	20	14	0	6	36	21	35
2008	FS-02	9	25	35	26	4	0	0	31	34	68
2008	FS-03	11	25	40	21	3	0	1	24	36	73
2008	FS-04	11	32	32	26	0	0	0	26	42	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	30	35	23	9	2	1	0	11	66	242
2019	FS-01	28	38	16	10	4	4	0	15	69	50
2019	FS-02	25	42	22	10	0	1	0	11	67	77
2019	FS-03	35	31	25	8	1	0	0	9	66	85
2019	FS-04	30	30	30	4	4	0	4	8	62	27
2018	FS	34	33	26	7	1	0	0	8	66	193
2018	FS-01	26	32	32	9	0	0	0	9	59	34
2018	FS-02	24	33	30	10	3	0	0	13	57	63
2018	FS-03	44	31	21	4	0	0	0	4	75	68
2018	FS-04	33	38	25	4	0	0	0	4	71	24
2017	FS	29	36	21	11	1	1	1	13	66	222
2017	FS-01	35	27	15	8	4	4	8	13	70	26
2017	FS-02	25	40	20	14	0	1	0	14	65	81
2017	FS-03	30	37	20	12	1	0	0	13	67	77
2017	FS-04	33	30	28	6	3	0	0	8	64	36
2014	FS	24	33	35	5	1	1	1	7	58	211
2014	FS-01	7	29	36	14	7	7	0	23	38	14
2014	FS-02	31	33	32	2	1	0	1	4	64	85
2014	FS-03	22	37	35	3	1	1	0	4	61	72
2014	FS-04	18	27	39	12	0	0	3	13	47	33
2011	FS	26	37	27	5	2	1	1	7	65	235
2011	FS-01	8	45	26	13	3	0	5	17	56	38
2011	FS-02	30	35	25	5	1	1	1	6	68	79
2011	FS-03	33	36	25	3	3	1	0	5	70	80
2011	FS-04	24	34	37	3	0	3	0	3	59	38
2008	FS	35	30	23	6	3	2	2	9	67	199
2008	FS-01	26	17	20	14	11	6	6	29	48	35
2008	FS-02	34	35	22	9	0	0	0	9	69	68
2008	FS-03	37	33	26	1	1	0	1	3	71	73
2008	FS-04	47	26	21	0	0	5	0	0	78	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	9	24	41	19	5	1	1	25	34	241
2019	FS-01	10	20	42	16	6	2	4	23	32	50
2019	FS-02	12	23	36	23	4	1	0	28	36	77
2019	FS-03	6	27	45	17	4	0	1	20	34	84
2019	FS-04	11	22	37	22	7	0	0	30	33	27
2018	FS	6	22	32	29	8	1	1	38	29	192
2018	FS-01	3	24	24	41	6	0	3	48	27	34
2018	FS-02	8	27	27	24	13	2	0	37	35	63
2018	FS-03	3	18	40	30	6	1	1	37	22	67
2018	FS-04	13	21	38	29	0	0	0	29	33	24
2017	FS	3	23	39	22	9	1	3	32	27	221
2017	FS-01	12	19	50	4	15	0	0	19	31	26
2017	FS-02	0	23	41	18	10	2	6	30	26	81
2017	FS-03	3	23	34	30	7	1	3	38	27	76
2017	FS-04	6	17	39	31	8	0	0	39	22	36
2014	FS	9	18	37	26	8	1	1	35	27	210
2014	FS-01	0	7	36	50	0	7	0	54	8	14
2014	FS-02	8	18	38	29	6	0	1	36	26	85
2014	FS-03	13	22	35	18	10	1	1	29	36	72
2014	FS-04	6	12	39	27	12	0	3	41	19	33
2011	FS	4	22	30	27	9	3	4	39	28	233
2011	FS-01	0	14	22	19	28	8	8	57	17	36
2011	FS-02	6	24	30	24	6	4	5	33	33	79
2011	FS-03	5	25	33	28	6	1	3	35	31	80
2011	FS-04	0	21	34	37	5	3	0	43	22	38
2008	FS	9	27	30	24	6	2	3	31	38	198
2008	FS-01	6	23	29	20	11	3	9	35	32	35
2008	FS-02	12	31	29	19	6	1	1	26	44	68
2008	FS-03	7	25	32	28	6	0	3	34	33	72
2008	FS-04	5	26	32	32	0	5	0	33	33	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	29	37	17	5	1	0	23	40	241
2019	FS-01	8	31	33	18	6	2	2	26	40	49
2019	FS-02	12	25	34	21	8	1	0	29	37	77
2019	FS-03	8	33	42	14	2	0	0	16	41	85
2019	FS-04	15	33	30	19	4	0	0	22	48	27
2018	FS	9	25	44	15	5	1	1	21	35	193
2018	FS-01	0	26	47	21	3	3	0	24	27	34
2018	FS-02	11	21	33	19	13	2	2	33	33	63
2018	FS-03	15	26	46	12	1	0	0	13	41	68
2018	FS-04	0	33	58	8	0	0	0	8	33	24
2017	FS	11	23	40	19	4	1	2	24	35	221
2017	FS-01	19	23	31	19	4	0	4	24	44	26
2017	FS-02	11	21	34	22	6	2	4	30	34	81
2017	FS-03	9	24	46	20	1	0	0	21	34	76
2017	FS-04	11	22	50	14	3	0	0	16	33	36
2014	FS	9	27	42	16	3	2	1	20	37	210
2014	FS-01	0	21	36	36	0	7	0	38	23	14
2014	FS-02	11	22	44	16	5	1	1	22	34	85
2014	FS-03	7	35	40	11	3	3	1	14	43	72
2014	FS-04	12	27	42	18	0	0	0	18	39	33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	21	38	27	10	3	0	13	59	242
2019	FS-01	20	30	38	10	2	0	12	50	50
2019	FS-02	25	35	22	12	5	1	17	61	77
2019	FS-03	19	49	22	7	2	0	9	68	85
2019	FS-04	19	30	37	11	4	0	15	48	27

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	57	20	7	8	7	0	1	78	15	243
2019	FS-01	56	26	2	8	6	0	2	84	14	50
2019	FS-02	50	24	8	10	6	0	1	75	17	78
2019	FS-03	62	13	7	8	8	0	1	76	17	85
2019	FS-04	59	22	7	4	7	0	0	81	11	27
2017	FS	63	18	4	9	4	0	2	83	14	222
2017	FS-01	61	23	4	8	4	0	0	85	12	26
2017	FS-02	57	20	6	8	5	0	5	80	14	81
2017	FS-03	68	15	4	9	4	0	0	83	13	77
2017	FS-04	64	19	0	11	6	0	0	83	17	36
2014	FS	63	19	3	9	5	0	1	83	14	210
2014	FS-01	86	7	0	0	7	0	0	93	7	14
2014	FS-02	63	18	4	10	4	1	1	83	13	84
2014	FS-03	57	22	3	8	8	0	1	80	17	72
2014	FS-04	70	15	6	6	3	0	0	85	9	33
2011	FS	54	22	7	8	7	0	1	77	16	234
2011	FS-01	45	29	3	8	11	3	3	78	19	38
2011	FS-02	56	18	10	9	6	0	1	74	15	79
2011	FS-03	55	22	9	8	5	0	1	78	13	78
2011	FS-04	56	23	3	8	10	0	0	79	18	39
2008	FS	54	15	9	8	11	1	4	72	19	199
2008	FS-01	51	11	11	6	14	3	3	67	21	35
2008	FS-02	43	15	15	7	15	0	6	61	23	68
2008	FS-03	58	19	4	10	7	0	3	79	17	73
2008	FS-04	79	5	0	11	5	0	0	84	16	19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	27	36	19	8	4	5	2	67	13	243
2019	FS-01	20	30	30	2	10	6	2	54	13	50
2019	FS-02	22	33	17	15	5	6	1	60	22	78
2019	FS-03	32	44	14	4	1	4	2	80	5	85
2019	FS-04	37	33	15	11	0	0	4	73	12	27
2018	FS	19	45	17	8	3	7	2	69	12	193
2018	FS-01	18	44	18	9	3	9	0	68	13	34
2018	FS-02	10	44	16	14	2	11	3	63	19	63
2018	FS-03	32	41	12	6	3	4	1	78	9	68
2018	FS-04	13	63	21	0	4	0	0	75	4	24
2017	FS	22	42	11	10	6	5	4	70	18	222
2017	FS-01	23	23	12	19	8	4	12	54	32	26
2017	FS-02	12	45	12	8	12	7	4	64	22	81
2017	FS-03	32	42	6	13	3	4	0	77	16	77
2017	FS-04	25	50	17	3	0	3	3	79	3	36
2014	FS	29	39	14	6	3	6	3	75	9	211
2014	FS-01	21	57	14	0	0	7	0	85	0	14
2014	FS-02	28	29	15	12	5	8	2	64	18	85
2014	FS-03	24	49	11	3	3	6	6	81	6	72
2014	FS-04	48	36	9	0	0	3	3	90	0	33

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	43	38	10	6	3	0	0	81	9	242
2019	FS-01	36	38	10	14	2	0	0	74	16	50
2019	FS-02	36	35	14	8	6	0	0	71	14	77
2019	FS-03	51	38	8	2	1	0	0	88	4	85
2019	FS-04	56	44	0	0	0	0	0	100	0	27
2018	FS	40	40	8	6	3	2	1	82	10	193
2018	FS-01	32	50	0	12	3	3	0	85	15	34
2018	FS-02	32	43	13	6	5	2	0	76	11	63
2018	FS-03	54	34	6	3	1	0	1	90	4	68
2018	FS-04	33	46	8	4	4	4	0	83	9	24
2017	FS	47	33	6	6	6	1	0	82	13	222
2017	FS-01	35	27	12	19	8	0	0	62	27	26
2017	FS-02	33	41	5	6	12	4	0	77	18	81
2017	FS-03	59	29	4	5	3	0	0	88	8	77
2017	FS-04	64	31	6	0	0	0	0	94	0	36
2014	FS	46	37	7	7	1	1	0	85	8	211
2014	FS-01	43	43	14	0	0	0	0	86	0	14
2014	FS-02	36	40	9	11	1	2	0	78	12	85
2014	FS-03	53	35	1	7	3	1	0	89	10	72
2014	FS-04	64	33	3	0	0	0	0	97	0	33

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	46	43	6	4	1	89	5	242
2019	FS-01	42	40	8	10	0	82	10	50
2019	FS-02	30	53	10	4	3	83	6	77
2019	FS-03	58	36	4	1	1	94	2	85
2019	FS-04	59	41	0	0	0	100	0	27
2018	FS	47	42	5	6	0	89	6	193
2018	FS-01	41	44	6	9	0	85	9	34
2018	FS-02	37	49	6	8	0	86	8	63
2018	FS-03	56	37	4	3	0	93	3	68
2018	FS-04	54	38	0	8	0	92	8	24
2017	FS	45	41	7	7	1	85	8	222
2017	FS-01	35	46	4	12	4	81	15	26
2017	FS-02	38	43	12	5	2	81	7	81
2017	FS-03	51	36	4	9	0	87	9	77
2017	FS-04	53	42	3	3	0	94	3	36
2014	FS	48	44	5	3	0	92	3	211
2014	FS-01	36	64	0	0	0	100	0	14
2014	FS-02	42	47	6	4	1	89	5	85
2014	FS-03	50	42	6	3	0	92	3	72
2014	FS-04	61	33	3	3	0	94	3	33

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	43	40	10	4	2	0	84	6	243
2019	FS-01	40	38	12	4	4	2	80	8	50
2019	FS-02	31	45	14	8	3	0	76	10	78
2019	FS-03	51	41	6	1	1	0	92	2	85
2019	FS-04	59	33	4	4	0	0	93	4	27
2018	FS	43	39	11	5	1	1	83	6	192
2018	FS-01	44	35	9	9	3	0	79	12	34
2018	FS-02	37	43	14	3	0	3	82	3	63
2018	FS-03	50	37	9	3	1	0	87	4	68
2018	FS-04	48	35	9	9	0	0	83	9	23

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	44	33	14	5	1	1	2	79	6	243
2019	FS-01	26	34	18	10	4	2	6	65	15	50
2019	FS-02	38	35	18	8	0	0	1	74	8	78
2019	FS-03	54	36	7	1	0	1	0	92	1	85
2019	FS-04	67	15	19	0	0	0	0	81	0	27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	35	18	9	4	0	0	69	13	242
2019	FS-01	30	34	14	14	8	0	0	64	22	50
2019	FS-02	33	29	23	10	4	0	0	63	14	78
2019	FS-03	36	44	14	2	2	1	0	81	5	84
2019	FS-04	37	26	22	15	0	0	0	63	15	27
2018	FS	30	40	18	7	5	1	1	70	12	192
2018	FS-01	41	26	18	6	6	3	0	70	12	34
2018	FS-02	24	41	21	6	5	2	2	67	11	63
2018	FS-03	33	39	16	7	4	0	0	72	12	67
2018	FS-04	21	54	17	4	4	0	0	75	8	24
2017	FS	30	42	13	10	3	1	1	74	13	222
2017	FS-01	50	31	11	4	4	0	0	81	8	26
2017	FS-02	25	44	15	11	5	1	0	69	16	81
2017	FS-03	31	41	12	12	1	1	3	75	13	77
2017	FS-04	28	53	8	8	3	0	0	81	11	36
2014	FS	32	43	14	6	3	2	0	76	9	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	32	36	18	9	2	2	0	70	12	85
2014	FS-03	32	47	11	1	6	3	0	81	7	72
2014	FS-04	36	36	15	12	0	0	0	73	12	33
2011	FS	28	41	13	12	4	2	0	70	16	236
2011	FS-01	34	26	13	13	8	5	0	64	22	38
2011	FS-02	19	49	14	11	4	3	0	70	16	79
2011	FS-03	30	38	15	14	3	0	1	68	16	80
2011	FS-04	33	46	8	8	5	0	0	79	13	39
2008	FS	22	41	16	14	5	3	0	65	19	199
2008	FS-01	17	40	20	11	0	11	0	65	13	35
2008	FS-02	22	40	16	16	6	0	0	62	22	68
2008	FS-03	25	47	12	10	5	1	0	72	15	73
2008	FS-04	26	26	21	16	11	0	0	53	26	19

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	43	34	12	7	2	2	0	79	9	243
2019	FS-01	36	36	10	10	4	4	0	75	15	50
2019	FS-02	46	28	14	10	1	0	0	74	12	78
2019	FS-03	44	39	11	4	1	2	0	84	5	85
2019	FS-04	48	30	15	4	0	4	0	81	4	27
2018	FS	40	35	17	4	2	2	0	77	6	192
2018	FS-01	41	29	18	3	3	6	0	75	6	34
2018	FS-02	32	37	21	5	3	3	0	70	8	63
2018	FS-03	48	33	13	4	1	0	0	81	6	67
2018	FS-04	42	46	13	0	0	0	0	88	0	24
2017	FS	38	42	7	7	3	3	0	82	11	222
2017	FS-01	46	30	4	15	4	0	0	77	19	26
2017	FS-02	29	47	6	10	4	5	0	80	14	81
2017	FS-03	43	40	6	6	3	3	0	84	9	77
2017	FS-04	42	44	8	0	3	3	0	89	3	36
2014	FS	41	34	17	3	1	4	0	79	4	211
2014	FS-01	50	36	14	0	0	0	0	86	0	14
2014	FS-02	40	32	16	5	0	6	1	77	5	85
2014	FS-03	40	36	13	3	3	6	0	81	6	72
2014	FS-04	42	36	21	0	0	0	0	79	0	33
2011	FS	37	30	15	8	1	7	1	73	10	236
2011	FS-01	45	26	13	8	0	8	0	77	9	38
2011	FS-02	27	32	18	11	3	10	0	65	15	79
2011	FS-03	39	31	14	8	1	5	3	76	9	80
2011	FS-04	49	28	15	3	0	5	0	81	3	39
2008	FS	38	34	13	6	4	5	2	76	10	199
2008	FS-01	40	37	9	3	3	9	0	84	6	35
2008	FS-02	37	37	15	6	3	3	0	76	9	68
2008	FS-03	40	32	11	4	5	4	4	78	10	73
2008	FS-04	37	21	21	16	0	5	0	61	17	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	37	37	11	12	1	2	0	76	13	243
2019	FS-01	28	32	16	18	4	2	0	61	22	50
2019	FS-02	37	32	13	17	0	1	0	70	17	78
2019	FS-03	40	45	7	5	1	2	0	87	6	85
2019	FS-04	44	37	11	7	0	0	0	81	7	27
2018	FS	37	37	12	9	4	1	1	75	13	191
2018	FS-01	26	38	21	6	6	3	0	67	12	34
2018	FS-02	32	32	19	11	3	2	2	66	15	63
2018	FS-03	48	38	3	8	3	0	0	86	11	66
2018	FS-04	38	46	4	13	0	0	0	83	13	24
2017	FS	40	40	8	8	3	1	0	81	11	221
2017	FS-01	46	27	8	12	4	3	0	76	16	26
2017	FS-02	30	45	6	11	6	1	1	77	17	80
2017	FS-03	49	35	8	6	1	1	0	84	8	77
2017	FS-04	42	47	11	0	0	0	0	89	0	36
2014	FS	45	38	11	4	2	0	0	83	6	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	41	38	14	5	2	0	0	79	7	85
2014	FS-03	51	29	13	3	3	1	0	82	6	72
2014	FS-04	55	36	3	6	0	0	0	91	6	33
2011	FS	38	36	14	8	3	1	0	74	12	236
2011	FS-01	45	26	16	13	0	0	0	71	13	38
2011	FS-02	25	43	15	9	5	3	0	70	14	79
2011	FS-03	44	31	13	6	5	1	0	76	11	80
2011	FS-04	44	38	10	8	0	0	0	82	8	39
2008	FS	34	36	16	9	4	3	0	72	12	198
2008	FS-01	34	34	17	6	0	9	0	75	6	35
2008	FS-02	35	38	10	12	4	0	0	74	16	68
2008	FS-03	33	36	18	7	4	1	0	70	11	72
2008	FS-04	37	26	21	11	0	5	0	67	11	19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	69	17	5	2	5	0	1	87	7	242
2019	FS-01	64	22	4	4	4	0	2	88	8	50
2019	FS-02	70	18	4	1	5	1	0	89	7	77
2019	FS-03	69	15	6	4	5	0	1	86	8	85
2019	FS-04	78	11	7	0	4	0	0	89	4	27
2017	FS	73	15	2	7	2	0	0	89	9	221
2017	FS-01	66	27	0	8	0	0	0	92	8	26
2017	FS-02	69	15	4	7	4	0	1	86	11	81
2017	FS-03	81	10	2	4	3	0	0	91	6	76
2017	FS-04	72	17	0	11	0	0	0	89	11	36
2014	FS	79	11	4	4	2	0	0	90	6	211
2014	FS-01	93	0	7	0	0	0	0	93	0	14
2014	FS-02	76	18	4	2	0	0	0	94	2	85
2014	FS-03	79	8	4	4	4	0	0	88	8	72
2014	FS-04	82	3	3	3	6	0	3	88	9	33
2011	FS	71	17	6	4	3	0	0	88	7	236
2011	FS-01	66	16	11	3	5	0	0	82	8	38
2011	FS-02	68	22	5	4	1	0	0	90	5	79
2011	FS-03	75	14	5	1	4	0	1	90	5	80
2011	FS-04	72	13	3	10	3	0	0	85	13	39
2008	FS	68	13	5	8	4	0	3	83	12	198
2008	FS-01	63	9	9	9	9	0	3	74	18	35
2008	FS-02	68	16	3	9	1	0	3	86	11	68
2008	FS-03	69	14	4	7	3	0	3	86	10	72
2008	FS-04	74	5	5	5	11	0	0	79	16	19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	40	28	11	6	8	2	6	73	15	243
2019	FS-01	42	20	6	10	12	4	6	69	24	50
2019	FS-02	41	24	12	5	10	3	5	71	17	78
2019	FS-03	35	36	12	5	7	0	5	75	12	85
2019	FS-04	48	22	11	4	0	0	15	83	4	27
2017	FS	30	26	12	7	9	7	9	66	20	222
2017	FS-01	30	8	4	8	19	19	12	55	39	26
2017	FS-02	31	25	14	9	8	6	7	64	20	81
2017	FS-03	37	26	12	8	8	3	8	70	17	77
2017	FS-04	17	39	8	3	8	11	14	74	15	36
2014	FS	25	28	15	6	7	9	10	66	16	211
2014	FS-01	14	29	21	7	0	14	14	60	10	14
2014	FS-02	19	29	18	7	6	11	11	61	16	85
2014	FS-03	31	24	11	7	10	10	8	66	20	72
2014	FS-04	36	33	15	3	3	0	9	77	7	33
2011	FS	26	25	18	11	4	7	9	60	18	235
2011	FS-01	16	30	19	11	11	5	8	53	25	37
2011	FS-02	25	22	22	13	5	8	6	54	21	79
2011	FS-03	25	26	15	13	3	9	10	63	18	80
2011	FS-04	36	26	18	5	0	3	13	73	6	39

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	56	26	10	5	2	1	83	7	243
2019	FS-01	54	32	8	2	2	2	88	4	50
2019	FS-02	54	24	12	9	1	0	78	10	78
2019	FS-03	60	24	9	4	2	1	85	6	85
2019	FS-04	52	33	11	0	4	0	85	4	27
2018	FS	49	33	10	3	2	3	84	5	192
2018	FS-01	47	38	6	3	3	3	88	6	34
2018	FS-02	48	32	11	3	3	3	82	7	63
2018	FS-03	58	27	9	1	1	3	88	3	67
2018	FS-04	38	50	4	8	0	0	88	8	24
2017	FS	53	28	10	2	4	2	83	7	222
2017	FS-01	50	30	8	0	8	4	84	8	26
2017	FS-02	56	28	9	1	5	1	85	6	81
2017	FS-03	55	29	8	3	4	1	86	7	77
2017	FS-04	50	22	17	6	3	3	74	9	36

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	39	37	15	6	2	2	77	8	243
2019	FS-01	34	38	16	6	4	2	73	10	50
2019	FS-02	37	31	22	10	0	0	68	10	78
2019	FS-03	45	38	9	2	2	4	85	5	85
2019	FS-04	37	48	11	4	0	0	85	4	27
2018	FS	40	35	15	7	3	0	75	10	192
2018	FS-01	38	41	9	6	6	0	79	12	34
2018	FS-02	35	33	17	13	2	0	68	14	63
2018	FS-03	49	30	15	3	3	0	79	6	67
2018	FS-04	29	50	13	8	0	0	79	8	24
2017	FS	45	32	10	6	5	2	79	11	222
2017	FS-01	57	19	4	8	8	4	80	16	26
2017	FS-02	40	36	11	6	6	1	77	12	81
2017	FS-03	50	32	6	5	5	1	83	10	77
2017	FS-04	42	33	17	6	0	3	77	6	36
2014	FS	44	35	13	6	2	0	80	8	211
2014	FS-01	36	57	7	0	0	0	93	0	14
2014	FS-02	39	38	13	9	1	0	76	11	85
2014	FS-03	49	29	14	3	4	1	79	7	72
2014	FS-04	55	27	15	3	0	0	82	3	33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	42	24	17	6	2	1	51	24	174
2019	FS-01	0	50	14	21	0	14	0	58	25	14
2019	FS-02	4	30	32	19	12	4	0	35	33	57
2019	FS-03	12	43	24	17	4	0	0	55	21	76
2019	FS-04	12	58	12	12	4	0	4	72	16	26

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	19	34	19	16	5	7	0	57	23	243
2019	FS-01	24	36	22	10	0	8	0	65	11	50
2019	FS-02	21	29	17	14	9	10	0	56	26	78
2019	FS-03	16	34	19	20	4	7	0	54	25	85
2019	FS-04	15	41	22	15	7	0	0	56	22	27
2018	FS	27	37	17	8	5	5	1	68	14	190
2018	FS-01	38	26	15	6	9	6	0	69	16	34
2018	FS-02	26	40	13	11	5	3	2	69	17	62
2018	FS-03	24	38	19	9	3	7	0	67	13	68
2018	FS-04	26	43	22	4	4	0	0	70	9	23
2017	FS	26	33	15	11	5	10	0	66	18	222
2017	FS-01	31	23	12	12	4	19	0	66	19	26
2017	FS-02	26	31	14	13	8	7	0	62	23	81
2017	FS-03	25	34	15	9	4	13	0	67	15	77
2017	FS-04	28	42	14	11	0	6	0	73	12	36
2014	FS	23	38	14	12	2	11	0	68	16	210
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	18	39	16	13	2	11	1	64	17	85
2014	FS-03	22	36	13	14	3	13	0	67	19	72
2014	FS-04	34	38	13	9	3	3	0	74	13	32
2011	FS	32	36	16	8	3	4	1	72	12	235
2011	FS-01	35	38	16	8	0	3	0	75	8	37
2011	FS-02	27	47	14	6	5	1	0	74	12	79
2011	FS-03	34	26	18	10	4	6	3	66	15	80
2011	FS-04	38	33	15	5	3	5	0	76	8	39

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	18	33	22	21	5	1	52	26	243
2019	FS-01	28	26	30	16	0	0	54	16	50
2019	FS-02	15	32	19	21	9	4	49	31	78
2019	FS-03	15	38	20	22	5	0	53	27	85
2019	FS-04	19	33	22	22	4	0	52	26	27
2018	FS	21	40	18	15	6	1	61	21	189
2018	FS-01	24	44	12	15	6	0	68	21	34
2018	FS-02	23	38	16	15	8	0	61	23	61
2018	FS-03	18	40	21	16	4	1	58	21	68
2018	FS-04	22	43	17	13	4	0	65	17	23
2017	FS	22	35	24	9	6	3	59	16	221
2017	FS-01	23	30	23	12	8	4	56	20	26
2017	FS-02	23	31	24	9	10	3	56	19	80
2017	FS-03	18	37	28	9	3	5	58	12	77
2017	FS-04	30	45	11	8	6	0	75	14	36
2014	FS	19	41	19	13	5	2	62	18	211
2014	FS-01	14	50	21	0	0	14	75	0	14
2014	FS-02	21	39	19	15	5	1	61	20	85
2014	FS-03	18	40	22	11	8	0	58	19	72
2014	FS-04	18	45	18	12	3	3	66	16	33
2011	FS	23	45	19	6	5	1	69	12	235
2011	FS-01	27	57	16	0	0	0	84	0	37
2011	FS-02	16	42	24	9	8	1	59	17	79
2011	FS-03	24	45	16	9	4	3	71	13	80
2011	FS-04	33	38	18	3	8	0	72	10	39
2008	FS	10	41	23	14	12	1	51	26	199
2008	FS-01	20	49	26	3	0	3	71	3	35
2008	FS-02	12	41	25	16	6	0	53	22	68
2008	FS-03	5	38	22	12	22	0	44	34	73
2008	FS-04	5	42	16	32	5	0	47	37	19

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	32	27	22	7	3	41	31	242
2019	FS-01	10	34	26	22	6	2	45	29	50
2019	FS-02	9	29	26	15	14	6	41	32	78
2019	FS-03	7	33	26	26	5	2	41	32	84
2019	FS-04	4	37	30	30	0	0	41	30	27
2018	FS	7	39	22	21	8	3	48	30	189
2018	FS-01	6	50	18	24	3	0	56	26	34
2018	FS-02	11	39	15	18	11	6	53	31	62
2018	FS-03	7	31	31	19	7	3	40	28	67
2018	FS-04	0	48	22	26	4	0	48	30	23
2017	FS	10	38	25	17	6	4	50	24	221
2017	FS-01	12	27	23	15	12	12	43	31	26
2017	FS-02	8	40	25	17	7	2	49	25	81
2017	FS-03	9	38	26	18	3	6	50	22	76
2017	FS-04	17	44	22	11	6	0	61	17	36
2014	FS	9	38	23	19	6	4	50	27	211
2014	FS-01	7	43	29	14	0	7	54	15	14
2014	FS-02	13	38	20	21	4	5	53	26	85
2014	FS-03	8	32	28	19	11	1	41	31	72
2014	FS-04	0	55	21	15	6	3	56	22	33
2011	FS	12	42	23	15	4	4	56	20	235
2011	FS-01	24	42	13	11	3	8	71	14	38
2011	FS-02	8	38	28	19	4	4	47	24	79
2011	FS-03	10	38	27	16	5	4	50	22	79
2011	FS-04	13	59	13	10	5	0	72	15	39
2008	FS	4	28	26	29	9	5	33	40	198
2008	FS-01	3	41	21	18	0	18	54	21	34
2008	FS-02	7	18	31	35	7	1	25	43	68
2008	FS-03	1	33	25	25	14	3	35	39	73
2008	FS-04	0	26	26	42	5	0	26	47	19

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	5	30	23	28	13	1	0	35	42	242
2019	FS-01	6	16	28	26	24	0	0	22	50	50
2019	FS-02	4	27	22	31	14	1	0	32	46	77
2019	FS-03	7	34	24	26	8	1	0	42	35	85
2019	FS-04	0	48	15	30	7	0	0	48	37	27
2018	FS	7	40	17	24	11	0	0	48	35	189
2018	FS-01	9	38	18	24	12	0	0	47	35	34
2018	FS-02	8	43	13	26	10	0	0	51	36	61
2018	FS-03	9	38	21	22	10	0	0	47	32	68
2018	FS-04	0	48	17	26	9	0	0	48	35	23
2017	FS	9	34	26	22	8	1	0	43	30	222
2017	FS-01	15	15	15	31	19	4	0	32	52	26
2017	FS-02	8	36	26	21	10	0	0	44	30	81
2017	FS-03	9	41	26	18	4	3	0	51	22	77
2017	FS-04	8	28	36	25	3	0	0	36	28	36
2014	FS	8	37	29	18	7	2	0	46	25	211
2014	FS-01	7	43	29	14	0	7	0	54	15	14
2014	FS-02	9	34	26	22	6	2	0	45	29	85
2014	FS-03	6	38	29	17	11	0	0	43	28	72
2014	FS-04	6	45	33	9	3	3	0	53	13	33
2011	FS	11	43	23	17	3	1	0	55	21	236
2011	FS-01	21	50	16	13	0	0	0	71	13	38
2011	FS-02	10	35	28	22	5	0	0	46	27	79
2011	FS-03	9	41	24	19	4	3	1	52	23	80
2011	FS-04	10	54	21	10	3	3	0	66	13	39
2008	FS	6	39	23	20	9	3	0	46	30	198
2008	FS-01	14	40	26	11	3	6	0	58	15	35
2008	FS-02	9	31	28	22	7	1	0	41	30	67
2008	FS-03	1	42	25	18	11	3	0	45	30	73
2008	FS-04	0	58	0	32	11	0	0	58	42	19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	28	16	12	5	10	1	63	19	242
2019	FS-01	34	22	16	20	4	2	2	58	25	50
2019	FS-02	26	29	17	9	5	14	0	64	17	77
2019	FS-03	32	32	13	12	4	7	1	69	17	85
2019	FS-04	19	22	26	11	7	15	0	48	22	27

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	22	47	20	6	5	0	69	10	242
2019	FS-01	22	44	16	10	8	0	66	18	50
2019	FS-02	21	45	23	5	5	0	66	10	77
2019	FS-03	19	56	18	5	2	0	75	7	85
2019	FS-04	37	33	22	4	4	0	70	7	27
2018	FS	18	54	14	8	4	1	73	13	191
2018	FS-01	24	55	12	6	3	0	79	9	33
2018	FS-02	19	54	16	6	5	0	73	11	63
2018	FS-03	16	55	12	10	3	3	74	14	67
2018	FS-04	13	58	17	13	0	0	71	13	24
2017	FS	19	52	12	13	3	0	72	16	222
2017	FS-01	12	50	15	8	12	4	64	20	26
2017	FS-02	21	51	9	16	2	0	72	19	81
2017	FS-03	24	54	11	8	3	0	78	10	77
2017	FS-04	11	53	17	19	0	0	64	19	36
2014	FS	20	53	14	9	3	1	74	12	211
2014	FS-01	29	64	7	0	0	0	93	0	14
2014	FS-02	20	48	16	9	4	2	70	13	85
2014	FS-03	24	50	13	10	3	1	75	13	72
2014	FS-04	15	58	12	12	3	0	73	15	33
2011	FS	28	48	12	8	3	0	76	11	236
2011	FS-01	37	55	3	3	0	3	95	3	38
2011	FS-02	27	48	13	9	4	0	75	13	79
2011	FS-03	26	43	19	9	4	0	69	13	80
2011	FS-04	23	54	8	10	5	0	77	15	39

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	6	38	25	24	6	1	45	30	242
2019	FS-01	6	34	32	20	8	0	40	28	50
2019	FS-02	6	33	26	28	5	1	40	34	78
2019	FS-03	4	48	24	18	6	1	52	24	84
2019	FS-04	11	33	15	37	4	0	44	41	27

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	38	43	7	7	3	1	0	82	11	243
2019	FS-01	28	42	8	12	4	4	2	74	17	50
2019	FS-02	35	41	10	8	6	0	0	76	14	78
2019	FS-03	46	45	5	4	1	0	0	91	5	85
2019	FS-04	44	41	4	11	0	0	0	85	11	27
2018	FS	46	42	2	5	3	1	1	90	8	193
2018	FS-01	38	50	0	6	3	3	0	91	9	34
2018	FS-02	44	41	3	5	3	2	2	89	8	63
2018	FS-03	54	40	1	3	1	0	0	94	4	68
2018	FS-04	46	46	4	4	0	0	0	92	4	24
2017	FS	51	37	6	4	1	0	0	88	5	221
2017	FS-01	35	34	12	15	4	0	0	69	19	26
2017	FS-02	51	34	9	5	1	0	0	85	6	81
2017	FS-03	57	36	4	1	1	0	0	93	3	76
2017	FS-04	53	45	0	0	0	0	3	100	0	36
2014	FS	46	41	8	4	1	0	0	88	5	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	38	48	7	5	2	0	0	86	7	85
2014	FS-03	53	35	7	4	0	1	0	89	4	72
2014	FS-04	58	30	9	3	0	0	0	88	3	33
2011	FS	47	36	8	4	3	1	0	84	7	236
2011	FS-01	37	39	11	5	3	5	0	81	8	38
2011	FS-02	39	39	9	5	6	1	0	79	12	79
2011	FS-03	56	30	8	4	3	0	0	86	6	80
2011	FS-04	56	36	5	0	0	0	3	95	0	39
2008	FS	36	42	10	8	3	1	1	79	11	199
2008	FS-01	26	43	11	14	3	3	0	71	18	35
2008	FS-02	32	46	9	6	6	1	0	79	12	68
2008	FS-03	41	40	10	5	1	0	3	83	7	73
2008	FS-04	53	37	11	0	0	0	0	89	0	19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	44	39	10	5	3	82	7	243
2019	FS-01	44	44	4	6	2	88	8	50
2019	FS-02	33	42	14	5	5	76	10	78
2019	FS-03	49	36	8	4	2	86	6	85
2019	FS-04	52	30	15	4	0	81	4	27
2018	FS	45	38	8	7	2	83	9	192
2018	FS-01	41	53	3	3	0	94	3	34
2018	FS-02	41	38	11	8	2	79	10	63
2018	FS-03	48	36	4	7	4	84	12	67
2018	FS-04	54	29	13	4	0	83	4	24

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	12	28	20	20	12	8	1	44	34	243
2019	FS-01	10	24	10	32	12	12	0	39	50	50
2019	FS-02	13	24	21	13	14	14	1	44	32	78
2019	FS-03	13	31	22	19	11	4	1	46	31	85
2019	FS-04	11	37	22	22	7	0	0	48	30	27
2018	FS	13	25	18	21	16	6	1	41	39	193
2018	FS-01	15	26	21	26	9	3	0	42	36	34
2018	FS-02	10	22	21	17	17	11	2	36	40	63
2018	FS-03	15	26	15	19	22	3	0	42	42	68
2018	FS-04	21	33	17	25	4	0	0	54	29	24
2017	FS	12	28	15	19	15	9	2	45	38	222
2017	FS-01	15	8	12	4	31	27	4	33	50	26
2017	FS-02	9	31	19	17	15	7	2	44	35	81
2017	FS-03	14	24	17	26	10	9	0	42	39	77
2017	FS-04	14	42	6	19	14	3	3	59	35	36
2014	FS	14	28	14	22	13	7	2	46	38	211
2014	FS-01	7	50	21	7	0	14	0	67	8	14
2014	FS-02	9	25	18	25	16	6	1	37	44	85
2014	FS-03	11	28	8	29	14	8	1	43	48	72
2014	FS-04	36	30	18	6	3	3	3	71	10	33
2011	FS	14	18	16	17	16	15	3	40	41	235
2011	FS-01	11	16	19	19	11	19	5	36	39	37
2011	FS-02	10	16	18	18	24	14	0	31	49	79
2011	FS-03	20	18	15	18	10	15	5	47	34	80
2011	FS-04	15	23	13	15	15	13	5	47	38	39

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	37	23	20	10	1	0	47	30	243
2019	FS-01	10	46	24	16	4	0	0	56	20	50
2019	FS-02	13	35	19	18	13	3	0	49	32	78
2019	FS-03	8	39	24	18	12	0	0	47	29	85
2019	FS-04	7	22	22	37	11	0	0	30	48	27
2018	FS	10	35	19	22	12	2	0	46	35	193
2018	FS-01	15	41	15	21	6	3	0	58	27	34
2018	FS-02	11	40	19	19	10	2	0	52	29	63
2018	FS-03	6	37	21	25	10	1	0	43	36	68
2018	FS-04	13	13	21	29	25	0	0	25	54	24
2017	FS	11	35	23	17	12	1	0	46	30	222
2017	FS-01	12	35	27	15	12	0	0	46	27	26
2017	FS-02	13	33	21	17	14	1	1	47	31	81
2017	FS-03	12	38	19	22	8	1	0	50	30	77
2017	FS-04	6	33	33	11	17	0	0	39	28	36
2014	FS	9	40	21	21	8	0	0	49	29	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	12	32	21	27	7	1	0	44	35	85
2014	FS-03	1	42	22	21	13	0	1	44	34	72
2014	FS-04	12	48	21	15	3	0	0	61	18	33
2011	FS	13	44	19	14	8	1	1	58	23	236
2011	FS-01	21	39	26	5	0	5	3	66	6	38
2011	FS-02	10	42	22	15	11	0	0	52	27	79
2011	FS-03	8	48	18	18	9	0	1	56	27	80
2011	FS-04	21	46	10	15	8	0	0	67	23	39
2008	FS	9	36	17	21	16	1	0	45	37	198
2008	FS-01	23	46	20	3	6	3	0	71	9	35
2008	FS-02	9	21	19	34	16	1	0	30	51	68
2008	FS-03	4	46	13	22	15	0	0	50	38	72
2008	FS-04	0	47	26	5	21	0	0	47	26	19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	18	37	19	16	8	2	0	56	24	243
2019	FS-01	22	36	26	10	4	2	0	59	14	50
2019	FS-02	14	38	19	14	10	4	0	55	25	78
2019	FS-03	18	42	16	18	6	0	0	60	24	85
2019	FS-04	19	22	15	26	15	0	4	42	42	27
2018	FS	16	36	19	16	12	1	2	53	28	193
2018	FS-01	24	44	18	6	6	3	0	70	12	34
2018	FS-02	16	33	24	16	10	0	2	50	26	63
2018	FS-03	13	38	15	16	15	1	1	53	32	68
2018	FS-04	13	25	17	29	13	0	4	39	43	24
2017	FS	14	35	18	18	12	2	1	50	31	221
2017	FS-01	19	12	19	23	15	8	4	35	43	26
2017	FS-02	14	40	18	15	11	1	1	55	26	81
2017	FS-03	16	36	18	18	9	3	0	53	28	76
2017	FS-04	6	36	19	19	17	0	3	43	37	36
2014	FS	16	42	13	15	12	1	1	59	28	211
2014	FS-01	36	57	0	0	0	7	0	100	0	14
2014	FS-02	12	45	16	18	8	0	1	57	26	85
2014	FS-03	15	35	11	17	18	1	3	52	36	72
2014	FS-04	21	39	12	12	15	0	0	61	27	33
2011	FS	20	37	9	15	14	2	2	59	31	236
2011	FS-01	26	53	8	5	0	8	0	86	6	38
2011	FS-02	22	33	9	20	13	3	1	57	34	79
2011	FS-03	14	39	10	15	20	0	3	54	36	80
2011	FS-04	26	26	10	15	21	0	3	53	37	39
2008	FS	22	33	13	12	18	1	1	57	30	198
2008	FS-01	44	47	3	0	6	0	0	91	6	34
2008	FS-02	21	29	16	21	13	0	0	50	34	68
2008	FS-03	15	32	18	10	22	1	3	49	33	73
2008	FS-04	21	37	5	11	21	5	0	61	33	19

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	30	33	15	9	8	1	3	66	18	242
2019	FS-01	32	32	10	4	12	0	10	71	18	50
2019	FS-02	31	35	18	3	6	4	4	71	10	78
2019	FS-03	30	33	14	14	8	0	0	63	23	84
2019	FS-04	26	33	19	22	0	0	0	59	22	27

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	50	11	10	8	6	2	13	71	17	240
2019	FS-01	48	16	10	8	2	2	14	76	12	50
2019	FS-02	48	12	8	12	6	4	10	70	21	77
2019	FS-03	54	10	10	5	7	0	14	75	14	83
2019	FS-04	48	7	15	7	7	0	15	65	17	27

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	31	19	9	3	1	3	68	13	241
2019	FS-01	38	28	12	14	0	0	8	72	15	50
2019	FS-02	25	34	22	8	5	3	4	63	14	77
2019	FS-03	37	29	21	7	5	0	1	66	12	84
2019	FS-04	44	33	11	7	0	4	0	81	8	27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	35	25	20	10	4	1	5	64	15	242
2019	FS-01	40	22	18	6	4	0	10	69	11	50
2019	FS-02	26	29	18	15	4	3	5	60	21	78
2019	FS-03	43	20	23	7	5	0	2	65	12	84
2019	FS-04	33	33	19	11	0	4	0	69	12	27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	45	19	14	7	4	2	9	72	13	241
2019	FS-01	44	12	10	6	4	2	22	74	13	50
2019	FS-02	40	25	12	6	5	3	9	74	13	77
2019	FS-03	46	18	17	11	4	1	4	68	15	84
2019	FS-04	52	22	19	4	4	0	0	74	7	27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	81	6	1	2	3	3	5	94	5	239
2019	FS-01	72	10	2	2	0	2	12	95	2	50
2019	FS-02	75	6	3	4	5	3	4	88	10	77
2019	FS-03	88	6	0	1	2	1	1	96	4	83
2019	FS-04	92	0	0	0	0	8	0	100	0	26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	75	10	6	1	1	3	4	91	2	241
2019	FS-01	62	14	8	2	0	2	12	88	2	50
2019	FS-02	73	9	8	1	1	4	4	89	3	77
2019	FS-03	86	5	5	1	1	2	0	93	2	84
2019	FS-04	78	15	0	0	0	7	0	100	0	27

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	77	3	4	2	1	2	11	92	3	239
2019	FS-01	66	0	6	0	4	0	24	87	5	50
2019	FS-02	78	4	4	3	0	4	8	93	3	76
2019	FS-03	84	5	2	4	0	0	5	94	4	83
2019	FS-04	78	4	4	0	0	4	11	96	0	27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	15	49	21	12	3	1	65	15	243
2019	FS-01	12	42	28	12	4	2	55	16	50
2019	FS-02	13	54	12	14	5	3	68	20	78
2019	FS-03	18	49	22	9	1	0	67	11	85
2019	FS-04	22	44	26	7	0	0	67	7	27
2018	FS	17	43	23	12	4	2	61	16	193
2018	FS-01	18	47	18	15	3	0	65	18	34
2018	FS-02	17	35	22	17	5	3	54	23	63
2018	FS-03	15	49	22	9	4	1	64	13	68
2018	FS-04	17	50	29	4	0	0	67	4	24
2017	FS	16	41	22	14	4	3	58	19	222
2017	FS-01	12	15	30	23	12	8	29	38	26
2017	FS-02	17	35	25	15	4	5	55	20	81
2017	FS-03	15	51	20	8	5	0	67	13	77
2017	FS-04	19	47	17	17	0	0	67	17	36

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	24	49	15	8	4	0	0	73	12	243
2019	FS-01	28	44	20	4	4	0	0	72	8	50
2019	FS-02	23	47	12	10	6	1	0	71	17	78
2019	FS-03	26	51	13	8	2	0	0	76	11	85
2019	FS-04	15	63	15	7	0	0	0	78	7	27
2018	FS	35	45	11	4	4	1	0	81	7	192
2018	FS-01	47	38	12	0	3	0	0	85	3	34
2018	FS-02	35	40	10	5	8	2	0	77	13	62
2018	FS-03	34	49	10	4	1	1	0	84	6	68
2018	FS-04	25	54	17	4	0	0	0	79	4	24
2017	FS	27	48	12	10	2	0	0	76	12	222
2017	FS-01	39	19	19	8	15	0	0	57	23	26
2017	FS-02	24	55	10	11	0	1	0	80	11	81
2017	FS-03	32	46	10	10	1	0	0	78	12	77
2017	FS-04	19	55	17	8	0	0	0	75	8	36
2014	FS	40	39	11	8	2	0	0	79	10	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	38	33	15	12	2	0	0	71	14	85
2014	FS-03	39	43	8	6	3	1	0	83	8	72
2014	FS-04	45	42	9	3	0	0	0	88	3	33
2011	FS	33	44	12	7	2	2	0	79	9	236
2011	FS-01	45	39	8	8	0	0	0	84	8	38
2011	FS-02	29	41	20	5	1	4	0	72	7	79
2011	FS-03	28	50	8	9	4	3	0	79	13	80
2011	FS-04	38	44	8	5	3	0	3	84	8	39

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	42	36	14	3	2	2	0	80	6	242
2019	FS-01	34	40	12	10	2	0	2	76	12	50
2019	FS-02	31	39	21	1	5	3	0	72	7	77
2019	FS-03	55	31	11	1	1	1	0	87	2	85
2019	FS-04	48	33	11	0	0	7	0	88	0	27
2018	FS	42	39	9	4	1	5	0	85	5	193
2018	FS-01	44	35	12	3	3	3	0	82	6	34
2018	FS-02	41	41	10	5	0	3	0	85	5	63
2018	FS-03	47	35	9	1	1	6	0	88	3	68
2018	FS-04	33	50	4	8	0	4	0	87	9	24
2017	FS	41	42	11	3	2	1	0	84	5	222
2017	FS-01	27	34	12	15	8	0	4	64	24	26
2017	FS-02	40	46	7	2	4	1	0	87	6	81
2017	FS-03	48	42	8	0	0	3	0	92	0	77
2017	FS-04	39	39	22	0	0	0	0	78	0	36
2014	FS	53	32	9	3	0	3	0	88	3	211
2014	FS-01	64	36	0	0	0	0	0	100	0	14
2014	FS-02	53	33	9	2	0	2	0	88	2	85
2014	FS-03	53	32	11	1	0	3	0	87	1	72
2014	FS-04	52	30	9	3	0	6	0	87	3	33

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	41	39	12	4	3	80	7	241
2019	FS-01	40	40	15	4	2	79	6	48
2019	FS-02	40	36	12	8	5	76	13	78
2019	FS-03	44	42	9	2	2	86	5	85
2019	FS-04	41	41	19	0	0	81	0	27
2018	FS	37	47	9	4	4	84	7	191
2018	FS-01	45	45	6	3	0	91	3	33
2018	FS-02	38	41	13	3	5	79	8	63
2018	FS-03	39	48	6	3	4	87	7	67
2018	FS-04	21	63	8	8	0	83	8	24
2017	FS	36	44	9	8	3	79	11	222
2017	FS-01	39	27	11	15	8	66	23	26
2017	FS-02	35	42	8	12	2	78	14	81
2017	FS-03	37	50	4	5	4	87	9	77
2017	FS-04	33	44	22	0	0	78	0	36
2014	FS	42	39	12	4	3	80	7	210
2014	FS-01	71	29	0	0	0	100	0	14
2014	FS-02	37	35	19	4	6	71	10	84
2014	FS-03	36	46	10	6	3	82	8	72
2014	FS-04	58	33	6	3	0	91	3	33
2011	FS	40	39	14	5	3	79	7	236
2011	FS-01	47	39	11	3	0	87	3	38
2011	FS-02	35	41	15	6	3	76	9	79
2011	FS-03	41	36	15	5	3	78	8	80
2011	FS-04	38	44	10	3	5	82	8	39
2008	FS	31	39	14	12	4	71	16	198
2008	FS-01	31	54	11	3	0	86	3	35
2008	FS-02	36	34	18	10	1	70	12	67
2008	FS-03	29	40	12	16	3	68	19	73
2008	FS-04	32	37	11	11	11	68	21	19

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	32	39	19	6	5	0	71	10	242
2019	FS-01	32	40	18	4	6	0	72	10	50
2019	FS-02	31	35	16	12	6	0	66	18	77
2019	FS-03	32	42	20	2	4	0	74	6	85
2019	FS-04	37	37	22	4	0	0	74	4	27
2018	FS	32	41	15	6	5	0	73	12	191
2018	FS-01	39	39	15	6	0	0	79	6	33
2018	FS-02	32	41	13	8	6	0	73	14	63
2018	FS-03	31	47	13	3	6	0	78	9	68
2018	FS-04	26	35	26	13	0	0	61	13	23
2017	FS	31	36	20	8	5	0	67	12	221
2017	FS-01	27	27	27	8	12	0	54	19	26
2017	FS-02	27	37	19	11	6	0	65	17	80
2017	FS-03	37	38	17	5	3	0	75	8	77
2017	FS-04	33	36	22	6	3	0	69	8	36
2014	FS	29	39	19	8	5	0	68	13	210
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	29	36	21	6	7	0	66	13	85
2014	FS-03	21	43	17	14	4	1	65	18	72
2014	FS-04	36	39	18	6	0	0	76	6	33
2011	FS	30	41	18	7	3	0	72	10	235
2011	FS-01	34	42	16	3	3	3	78	5	38
2011	FS-02	24	44	22	8	3	0	68	10	79
2011	FS-03	30	39	14	11	5	0	70	16	79
2011	FS-04	38	38	21	3	0	0	77	3	39

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	42	15	9	4	0	0	72	13	241
2019	FS-01	34	40	16	4	6	0	0	74	10	50
2019	FS-02	26	41	11	14	7	1	0	68	21	76
2019	FS-03	31	44	19	5	2	0	0	74	7	85
2019	FS-04	30	44	11	15	0	0	0	74	15	27
2018	FS	31	45	13	6	5	0	0	76	11	191
2018	FS-01	35	47	12	6	0	0	0	82	6	34
2018	FS-02	32	40	14	8	6	0	0	71	14	63
2018	FS-03	29	53	9	5	5	0	0	82	9	66
2018	FS-04	29	42	21	8	0	0	0	71	8	24
2017	FS	31	38	16	9	5	0	0	69	15	221
2017	FS-01	31	27	23	8	12	0	0	57	19	26
2017	FS-02	27	44	11	12	7	0	0	71	19	81
2017	FS-03	35	37	17	7	4	0	0	73	10	76
2017	FS-04	33	36	19	11	0	0	0	69	11	36
2014	FS	27	44	18	7	4	0	0	72	10	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	25	41	20	8	6	0	0	66	14	85
2014	FS-03	22	50	15	7	4	0	1	73	11	72
2014	FS-04	36	36	21	6	0	0	0	73	6	33
2011	FS	29	44	17	7	2	0	0	73	9	235
2011	FS-01	34	50	11	3	0	3	0	86	3	38
2011	FS-02	20	52	15	10	3	0	0	72	13	79
2011	FS-03	34	30	22	9	4	0	1	65	13	79
2011	FS-04	31	49	18	3	0	0	0	79	3	39
2008	FS	23	45	12	13	7	0	0	68	20	199
2008	FS-01	31	54	11	3	0	0	0	86	3	35
2008	FS-02	19	47	16	13	4	0	0	66	18	68
2008	FS-03	19	45	8	21	7	0	0	64	27	73
2008	FS-04	42	32	11	5	11	0	0	74	16	19

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	35	33	15	10	4	2	0	70	14	242
2019	FS-01	32	36	16	8	8	0	0	68	16	50
2019	FS-02	35	38	10	6	5	4	1	77	12	77
2019	FS-03	38	29	18	11	2	2	0	69	13	85
2019	FS-04	33	33	15	15	0	4	0	69	15	27
2018	FS	36	30	18	6	4	4	2	70	10	192
2018	FS-01	29	38	21	3	3	6	0	72	6	34
2018	FS-02	42	21	16	8	6	5	2	67	16	62
2018	FS-03	31	37	18	4	3	4	3	73	8	68
2018	FS-04	46	29	21	4	0	0	0	75	4	24
2017	FS	35	29	17	10	4	4	2	67	15	222
2017	FS-01	15	34	19	12	8	12	0	56	22	26
2017	FS-02	33	33	10	11	7	4	2	70	19	81
2017	FS-03	38	27	22	8	3	1	1	67	11	77
2017	FS-04	47	22	14	11	0	3	3	73	12	36
2014	FS	34	28	20	9	4	5	0	66	14	210
2014	FS-01	79	21	0	0	0	0	0	100	0	14
2014	FS-02	26	29	25	8	5	7	0	59	14	85
2014	FS-03	31	28	18	10	7	4	1	63	18	71
2014	FS-04	48	27	12	9	0	3	0	78	9	33
2011	FS	35	30	15	12	4	3	1	68	16	235
2011	FS-01	42	26	13	11	5	3	0	70	16	38
2011	FS-02	29	30	22	11	5	3	0	61	17	79
2011	FS-03	30	32	13	13	4	5	4	68	18	79
2011	FS-04	51	28	8	13	0	0	0	79	13	39
2008	FS	27	29	14	13	10	7	2	61	25	199
2008	FS-01	31	43	11	3	6	6	0	79	9	35
2008	FS-02	28	24	19	18	7	3	1	54	26	68
2008	FS-03	21	30	11	14	12	10	3	58	30	73
2008	FS-04	47	21	11	5	5	11	0	76	12	19

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FS	20	59	21	243
2019	FS-01	14	64	22	50
2019	FS-02	22	55	23	78
2019	FS-03	18	61	21	85
2019	FS-04	33	56	11	27
2018	FS	17	64	19	193
2018	FS-01	21	68	12	34
2018	FS-02	11	62	27	63
2018	FS-03	18	69	13	68
2018	FS-04	29	54	17	24
2017	FS	16	66	18	222
2017	FS-01	0	73	27	26
2017	FS-02	21	57	21	81
2017	FS-03	16	68	16	77
2017	FS-04	17	75	8	36
2014	FS	15	63	22	211
2014	FS-01	14	64	21	14
2014	FS-02	9	65	26	85
2014	FS-03	24	53	24	72
2014	FS-04	15	79	6	33
2011	FS	19	62	18	236
2011	FS-01	3	82	16	38
2011	FS-02	14	66	20	79
2011	FS-03	29	49	23	80
2011	FS-04	28	64	8	39

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FS	25	35	15	6	2	17	48
2019	FS-02	24	29	18	0	0	29	17
2019	FS-03	33	33	7	13	0	13	15
2018	FS	24	27	12	12	0	24	33
2018	FS-03	25	17	17	8	0	33	12
2017	FS	25	30	3	11	5	27	34
2017	FS-02	16	17	0	11	11	45	15
2017	FS-03	16	46	8	16	0	15	13
2014	FS	19	47	6	16	9999	13	32
2014	FS-03	12	53	6	18	9999	12	17
2011	FS	28	46	15	7	9999	4	46
2011	FS-02	18	36	36	9	9999	0	11
2011	FS-03	22	57	13	4	9999	4	23
2011	FS-04	55	36	0	0	9999	9	11

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	56	5	5	90	5	242
2019	FS-01	26	58	6	10	84	10	50
2019	FS-02	29	56	9	5	86	5	78
2019	FS-03	45	50	1	4	95	4	84
2019	FS-04	30	70	0	0	100	0	27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	60	28	6	3	3	90	3	242
2019	FS-01	46	34	10	6	4	83	6	50
2019	FS-02	56	31	10	1	1	88	1	78
2019	FS-03	70	20	1	5	4	94	5	84
2019	FS-04	59	37	0	0	4	100	0	27

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	10	90	241
2019	FS-01	12	88	50
2019	FS-02	13	87	76
2019	FS-03	8	92	85
2019	FS-04	0	100	27
2018	FS	9	91	192
2018	FS-01	15	85	34
2018	FS-02	10	90	63

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	33	67	24
2018	FS	53	47	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	79	21	24
2018	FS	65	35	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	29	71	24
2018	FS	35	65	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	29	71	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	33	67	24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	33	67	24
2018	FS	29	71	17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	58	42	24
2018	FS	59	41	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24
2018	FS	29	71	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	46	54	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	58	42	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	29	71	24

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	24

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	63	38	24
2018	FS	38	63	16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	50	50	24
2018	FS	56	44	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	15	85	243
2019	FS-02	22	78	78
2019	FS-03	14	86	85

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	18	25	7	6	31	2	42	20	243
2019	FS-01	6	12	26	6	6	42	2	32	21	50
2019	FS-02	8	9	23	9	13	36	3	27	35	78
2019	FS-03	15	24	25	8	2	24	2	52	14	85
2019	FS-04	7	33	26	4	0	26	4	58	5	27
2018	FS	10	24	26	8	5	22	5	47	17	192
2018	FS-01	6	18	21	3	9	35	9	42	21	34
2018	FS-02	10	24	22	8	8	24	5	47	22	63
2018	FS-03	15	27	27	13	0	15	3	51	16	67
2018	FS-04	4	29	38	0	4	21	4	44	6	24
2017	FS	10	27	17	8	6	27	5	55	20	222
2017	FS-01	8	23	4	12	12	34	8	53	40	26
2017	FS-02	8	28	14	8	8	24	8	54	25	81
2017	FS-03	15	24	20	8	4	26	3	56	16	77
2017	FS-04	6	33	25	3	0	31	3	58	4	36
2014	FS	14	23	18	10	5	25	5	53	22	211
2014	FS-01	21	43	14	0	0	21	0	82	0	14
2014	FS-02	9	19	19	13	5	32	4	44	27	85
2014	FS-03	14	24	17	10	10	24	3	51	26	72
2014	FS-04	27	24	21	3	0	15	9	68	4	33

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	23	37	20	8	4	9	0	65	13	243
2019	FS-01	14	36	34	2	4	10	0	56	7	50
2019	FS-02	18	36	15	12	6	13	0	62	21	78
2019	FS-03	32	34	18	7	2	7	0	71	10	85
2019	FS-04	30	44	19	7	0	0	0	74	7	27
2018	FS	27	41	16	5	4	6	1	73	10	191
2018	FS-01	26	35	15	6	6	12	0	70	13	34
2018	FS-02	22	43	13	3	8	10	2	73	13	63
2018	FS-03	27	45	18	4	1	3	1	75	6	67
2018	FS-04	39	35	17	9	0	0	0	74	9	23
2017	FS	25	37	21	5	5	6	1	66	11	221
2017	FS-01	8	24	12	16	12	24	4	45	39	25
2017	FS-02	19	39	22	7	7	5	1	62	15	81
2017	FS-03	39	33	21	3	3	3	0	74	5	77
2017	FS-04	22	53	22	0	0	3	0	77	0	36
2014	FS	27	39	15	7	3	7	1	72	11	211
2014	FS-01	50	50	0	0	0	0	0	100	0	14
2014	FS-02	16	42	18	8	4	11	1	67	13	85
2014	FS-03	32	42	11	8	3	4	0	77	12	72
2014	FS-04	42	24	21	3	3	6	0	71	6	33
2011	FS	34	45	12	3	3	3	0	81	6	235
2011	FS-01	45	37	13	0	3	3	0	84	3	38
2011	FS-02	23	49	14	5	5	4	0	75	11	79
2011	FS-03	41	41	9	3	3	4	0	86	5	80
2011	FS-04	32	50	16	0	0	3	0	84	0	38

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	8	92	242
2019	FS-01	12	88	50
2019	FS-02	12	88	78
2018	FS	9	91	191
2018	FS-01	15	85	34
2018	FS-02	13	87	62

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	20

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	75	25	20
2018	FS	72	28	18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	20

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	35	65	20

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	30	70	20
2018	FS	28	72	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	20

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	55	45	20
2018	FS	28	72	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	30	70	20

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	50	50	20
2018	FS	56	44	18

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	20

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	50	50	20
2018	FS	44	56	18

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	75	25	20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	10	90	243
2019	FS-02	14	86	78
2019	FS-03	7	93	85

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	21	21	5	5	34	4	50	15	242
2019	FS-01	6	18	28	4	4	36	4	40	13	50
2019	FS-02	10	15	21	9	9	32	4	40	28	78
2019	FS-03	15	25	18	2	2	34	4	64	8	85
2019	FS-04	4	27	23	0	0	38	8	57	0	26
2018	FS	12	29	24	2	3	27	5	59	6	190
2018	FS-01	6	27	18	3	9	27	9	52	19	33
2018	FS-02	16	25	21	3	3	29	3	60	9	63
2018	FS-03	13	33	22	0	0	27	4	67	0	67
2018	FS-04	4	33	38	0	0	21	4	50	0	24
2017	FS	20	21	16	3	2	34	5	66	8	222
2017	FS-01	19	11	4	0	8	50	8	72	18	26
2017	FS-02	21	20	14	7	1	31	6	65	13	81
2017	FS-03	22	22	16	1	1	35	3	70	4	77
2017	FS-04	14	28	28	0	0	25	6	60	0	36
2014	FS	17	21	18	4	1	36	4	62	8	211
2014	FS-01	7	43	21	0	0	21	7	70	0	14
2014	FS-02	12	16	21	7	1	40	2	49	14	85
2014	FS-03	19	19	15	3	1	37	4	67	7	72
2014	FS-04	30	27	18	0	0	18	6	76	0	33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	35	21	4	3	8	0	69	8	243
2019	FS-01	20	36	32	2	2	8	0	61	4	50
2019	FS-02	23	35	17	5	8	13	0	66	15	78
2019	FS-03	40	33	15	4	1	6	1	78	5	85
2019	FS-04	30	37	26	4	0	4	0	69	4	27
2018	FS	33	41	12	5	3	6	1	79	8	190
2018	FS-01	29	32	9	9	9	12	0	70	20	34
2018	FS-02	29	44	11	3	2	10	2	82	5	63
2018	FS-03	34	43	12	4	1	3	1	81	6	67
2018	FS-04	41	41	14	5	0	0	0	82	5	22
2017	FS	37	33	15	1	3	10	2	79	4	221
2017	FS-01	27	19	4	0	8	35	8	80	13	26
2017	FS-02	30	40	13	2	5	9	1	77	8	81
2017	FS-03	50	25	15	0	0	6	3	83	0	77
2017	FS-04	34	46	20	0	0	0	0	80	0	35
2014	FS	34	37	13	3	2	10	0	80	6	211
2014	FS-01	43	50	7	0	0	0	0	93	0	14
2014	FS-02	22	48	13	4	2	11	0	79	7	85
2014	FS-03	43	28	13	1	3	11	1	81	5	72
2014	FS-04	48	30	9	6	0	6	0	84	6	33
2011	FS	44	42	9	2	1	2	0	88	3	235
2011	FS-01	41	41	11	3	3	3	0	83	6	37
2011	FS-02	33	47	13	4	0	4	0	83	4	79
2011	FS-03	51	40	6	0	1	1	0	92	1	80
2011	FS-04	56	36	5	0	3	0	0	92	3	39

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	7	23	30	19	20	0	30	39	243
2019	FS-01	8	26	14	24	28	0	34	52	50
2019	FS-02	6	27	27	21	18	1	34	39	78
2019	FS-03	7	19	36	15	22	0	26	38	85
2019	FS-04	7	15	52	19	7	0	22	26	27
2018	FS	5	20	28	19	28	0	25	47	193
2018	FS-01	3	26	21	29	21	0	29	50	34
2018	FS-02	3	17	29	22	29	0	21	51	63
2018	FS-03	9	15	31	12	34	0	24	46	68
2018	FS-04	4	29	29	13	25	0	33	38	24
2017	FS	9	22	19	21	28	0	31	50	222
2017	FS-01	8	12	23	23	35	0	19	57	26
2017	FS-02	7	24	17	22	30	0	32	52	81
2017	FS-03	12	15	24	23	26	0	27	49	77
2017	FS-04	8	33	14	17	25	3	43	43	36

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	4	11	33	30	21	0	15	52	243
2019	FS-01	2	12	34	26	26	0	14	52	50
2019	FS-02	5	10	32	33	18	1	16	52	78
2019	FS-03	4	11	34	29	22	0	14	52	85
2019	FS-04	7	11	30	33	19	0	19	52	27
2018	FS	2	13	28	26	30	0	16	56	193
2018	FS-01	3	18	26	32	21	0	21	53	34
2018	FS-02	2	22	29	22	25	0	24	48	63
2018	FS-03	1	9	28	29	32	0	10	62	68
2018	FS-04	4	0	33	21	42	0	4	63	24
2017	FS	4	18	25	27	26	0	22	53	222
2017	FS-01	0	23	15	30	31	0	23	61	26
2017	FS-02	6	26	26	19	23	0	32	42	81
2017	FS-03	3	13	29	28	27	0	15	55	77
2017	FS-04	3	8	19	42	25	3	11	69	36

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	7	29	32	24	7	0	0	37	31	241
2019	FS-01	12	30	36	12	10	0	0	42	22	50
2019	FS-02	10	31	27	23	6	1	0	42	30	77
2019	FS-03	4	26	37	29	5	0	0	30	33	84
2019	FS-04	4	30	30	30	7	0	0	33	37	27
2018	FS	4	24	37	20	14	0	1	28	34	192
2018	FS-01	12	26	29	26	3	0	3	39	30	34
2018	FS-02	2	33	35	14	14	0	2	35	29	63
2018	FS-03	3	18	43	21	15	0	0	21	36	67
2018	FS-04	0	17	42	25	17	0	0	17	42	24
2017	FS	8	31	30	19	11	1	0	40	30	221
2017	FS-01	15	23	19	23	19	0	0	39	43	26
2017	FS-02	11	36	26	15	10	1	0	47	26	80
2017	FS-03	8	30	36	19	8	0	0	37	27	77
2017	FS-04	0	28	33	19	17	3	0	29	37	36

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	6	21	26	29	18	0	0	27	47	242
2019	FS-01	4	18	24	32	22	0	0	22	54	50
2019	FS-02	8	17	26	27	21	1	0	25	49	77
2019	FS-03	4	22	31	26	18	0	0	26	44	85
2019	FS-04	7	30	22	33	7	0	0	37	41	27
2018	FS	4	19	32	23	21	1	1	23	44	191
2018	FS-01	6	15	32	26	15	3	3	22	44	34
2018	FS-02	5	26	32	21	16	0	0	31	37	62
2018	FS-03	4	16	34	18	28	0	0	21	46	68
2018	FS-04	0	17	29	38	17	0	0	17	54	24
2017	FS	6	21	25	25	21	1	1	28	47	221
2017	FS-01	0	15	15	31	35	0	3	16	68	26
2017	FS-02	7	31	25	18	18	1	0	38	37	81
2017	FS-03	7	17	32	22	21	0	1	24	44	76
2017	FS-04	8	14	14	42	19	3	0	23	63	36

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	16	31	25	16	10	0	1	47	27	241
2019	FS-01	18	32	26	12	10	0	2	51	22	50
2019	FS-02	19	25	29	12	13	1	1	45	25	77
2019	FS-03	13	33	24	20	10	0	0	46	30	84
2019	FS-04	11	33	22	22	7	0	4	46	31	27
2018	FS	14	30	24	16	16	1	1	44	32	192
2018	FS-01	12	24	32	15	12	3	3	38	28	34
2018	FS-02	24	33	17	11	13	0	2	58	24	63
2018	FS-03	9	27	30	24	10	0	0	36	34	67
2018	FS-04	4	38	17	8	33	0	0	42	42	24
2017	FS	20	30	23	13	10	0	3	52	24	222
2017	FS-01	27	8	23	31	4	0	7	38	38	26
2017	FS-02	30	34	15	8	11	0	2	65	19	81
2017	FS-03	14	32	29	10	12	0	3	48	22	77
2017	FS-04	8	31	31	17	11	3	0	40	29	36

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	9	29	24	20	17	0	0	38	38	242
2019	FS-01	2	38	20	18	20	0	2	41	39	50
2019	FS-02	18	26	24	17	14	1	0	44	31	78
2019	FS-03	4	26	27	23	20	0	0	30	43	84
2019	FS-04	11	30	26	22	11	0	0	41	33	27
2018	FS	9	25	25	19	22	0	1	34	41	193
2018	FS-01	12	21	32	9	24	0	3	33	33	34
2018	FS-02	16	33	13	22	16	0	0	49	38	63
2018	FS-03	4	19	34	25	18	0	0	24	43	68
2018	FS-04	4	29	21	8	38	0	0	33	46	24
2017	FS	11	31	30	14	14	0	1	42	28	222
2017	FS-01	12	15	30	15	27	0	0	27	43	26
2017	FS-02	17	32	25	17	11	0	0	48	27	81
2017	FS-03	8	33	37	9	12	0	1	42	21	77
2017	FS-04	6	33	28	17	14	0	3	40	32	36

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	40	26	12	4	0	1	58	15	242
2019	FS-01	18	38	26	8	8	0	2	57	16	50
2019	FS-02	21	40	26	10	3	1	0	61	13	78
2019	FS-03	14	44	25	13	2	0	1	59	16	84
2019	FS-04	11	33	33	19	4	0	0	44	22	27
2018	FS	12	42	32	9	4	0	1	55	13	193
2018	FS-01	32	32	26	3	3	0	3	67	6	34
2018	FS-02	11	44	32	8	5	0	0	56	13	63
2018	FS-03	7	44	31	15	3	0	0	51	18	68
2018	FS-04	0	50	42	4	4	0	0	50	8	24
2017	FS	20	34	27	13	4	0	0	55	18	222
2017	FS-01	15	23	31	15	15	0	0	39	30	26
2017	FS-02	21	30	25	20	5	0	0	51	24	81
2017	FS-03	23	37	31	8	0	0	1	61	8	77
2017	FS-04	17	47	19	8	6	3	0	66	14	36

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	12	29	39	13	7	0	0	41	20	239
2019	FS-01	16	30	42	6	6	0	0	46	12	50
2019	FS-02	14	36	32	9	8	1	0	51	17	76
2019	FS-03	8	25	43	19	4	0	0	34	23	83
2019	FS-04	4	26	41	15	15	0	0	30	30	27
2018	FS	7	35	26	22	9	0	1	42	31	193
2018	FS-01	18	32	35	9	3	0	3	52	12	34
2018	FS-02	6	44	17	21	11	0	0	51	32	63
2018	FS-03	4	28	31	29	7	0	0	32	37	68
2018	FS-04	0	38	25	25	13	0	0	38	38	24
2017	FS	13	31	29	19	8	0	0	44	27	221
2017	FS-01	15	46	12	8	15	0	3	64	24	26
2017	FS-02	14	32	26	20	7	0	0	46	27	80
2017	FS-03	12	23	38	22	5	0	0	35	27	77
2017	FS-04	11	31	28	17	11	3	0	43	29	36

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	21	38	27	9	4	0	0	60	13	241
2019	FS-01	14	40	30	6	8	0	2	55	14	50
2019	FS-02	30	27	26	12	4	1	0	58	16	77
2019	FS-03	17	40	35	6	2	0	0	57	8	84
2019	FS-04	22	59	4	11	4	0	0	81	15	27
2018	FS	22	36	27	8	6	0	1	59	15	192
2018	FS-01	29	26	29	9	3	0	3	58	12	34
2018	FS-02	23	32	29	6	10	0	0	55	16	62
2018	FS-03	21	37	26	10	6	0	0	57	16	68
2018	FS-04	21	50	17	8	4	0	0	71	13	24
2017	FS	24	37	21	11	5	1	1	62	16	222
2017	FS-01	15	31	23	19	12	0	0	46	31	26
2017	FS-02	27	36	16	13	7	0	1	63	20	81
2017	FS-03	26	37	24	8	3	1	1	65	11	77
2017	FS-04	22	39	28	8	0	3	0	63	9	36

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	34	21	6	4	1	0	68	11	241
2019	FS-01	26	32	22	16	0	2	2	60	17	50
2019	FS-02	36	32	19	4	6	1	0	70	11	77
2019	FS-03	38	35	21	2	4	0	0	73	6	84
2019	FS-04	30	37	19	7	7	0	0	67	15	27

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	15	23	28	21	12	0	0	38	33	241
2019	FS-01	22	27	20	27	4	0	0	49	31	49
2019	FS-02	17	23	29	17	13	1	0	40	30	78
2019	FS-03	12	21	33	18	15	0	0	33	33	84
2019	FS-04	11	19	22	33	15	0	0	30	48	27
2018	FS	9	29	28	21	13	0	0	38	34	192
2018	FS-01	18	35	18	21	9	0	0	53	29	34
2018	FS-02	11	30	32	17	10	0	0	41	27	63
2018	FS-03	7	26	29	21	16	0	0	34	37	68
2018	FS-04	0	22	35	26	17	0	0	22	43	23
2017	FS	13	25	32	18	12	0	0	38	29	221
2017	FS-01	15	19	38	8	15	0	4	36	24	26
2017	FS-02	18	30	29	17	7	0	0	47	24	80
2017	FS-03	9	23	36	22	10	0	0	32	32	77
2017	FS-04	8	19	31	17	22	3	0	29	40	36

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	31	17	11	6	0	0	66	17	242
2019	FS-01	26	32	20	12	8	0	2	59	20	50
2019	FS-02	33	26	15	17	8	1	0	60	25	78
2019	FS-03	39	35	14	7	5	0	0	74	12	84
2019	FS-04	41	30	26	4	0	0	0	70	4	27
2018	FS	41	23	21	8	6	0	0	64	14	187
2018	FS-01	58	12	24	3	3	0	0	70	6	33
2018	FS-02	33	23	20	13	10	0	0	57	23	60
2018	FS-03	41	26	20	6	8	0	0	67	14	66
2018	FS-04	42	29	25	4	0	0	0	71	4	24
2017	FS	38	30	19	8	4	0	0	68	13	221
2017	FS-01	15	19	39	15	12	0	0	34	27	26
2017	FS-02	43	31	12	8	5	0	1	75	13	81
2017	FS-03	44	28	21	5	3	0	0	72	8	77
2017	FS-04	32	37	17	11	3	0	0	69	14	35

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	69	13	5	2	3	1	7	90	5	240
2019	FS-01	60	12	4	2	6	2	14	86	10	50
2019	FS-02	67	13	7	4	4	1	4	85	8	76
2019	FS-03	73	15	5	1	1	1	4	93	3	84
2019	FS-04	78	7	0	0	0	0	15	100	0	27
2018	FS	69	15	6	3	2	1	6	89	5	192
2018	FS-01	71	9	12	6	3	0	0	79	9	34
2018	FS-02	61	21	3	3	5	2	5	88	9	62
2018	FS-03	66	16	6	1	0	0	10	92	2	68
2018	FS-04	88	4	4	0	0	0	4	96	0	24

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	75	12	5	4	2	1	1	89	6	242
2019	FS-01	64	22	4	4	2	2	2	90	6	50
2019	FS-02	72	6	6	6	5	1	3	81	12	78
2019	FS-03	81	12	4	2	1	0	0	93	4	84
2019	FS-04	89	7	4	0	0	0	0	96	0	27
2018	FS	75	11	5	1	3	1	4	91	4	192
2018	FS-01	71	12	9	0	3	0	6	88	3	34
2018	FS-02	70	14	2	2	8	3	2	88	10	63
2018	FS-03	79	7	6	0	0	0	7	94	0	68
2018	FS-04	83	13	4	0	0	0	0	96	0	23
2017	FS	78	11	4	3	4	0	1	90	7	221
2017	FS-01	73	11	4	4	8	0	0	85	12	26
2017	FS-02	75	11	4	5	4	1	1	88	8	80
2017	FS-03	79	11	4	3	4	0	0	90	6	77
2017	FS-04	89	6	3	0	0	0	3	97	0	36

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	55	31	9	3	1	0	0	87	4	241
2019	FS-01	55	29	8	6	0	0	2	85	6	49
2019	FS-02	59	28	6	4	1	1	0	88	5	78
2019	FS-03	46	36	14	2	1	0	0	82	4	84
2019	FS-04	67	30	4	0	0	0	0	96	0	27
2018	FS	52	31	9	4	2	0	2	85	6	192
2018	FS-01	47	38	9	3	0	0	3	88	3	34
2018	FS-02	53	31	8	6	2	0	0	84	8	62
2018	FS-03	54	29	9	1	3	0	3	86	5	68
2018	FS-04	50	29	13	4	4	0	0	79	8	24
2017	FS	56	30	7	4	2	0	1	87	6	221
2017	FS-01	50	23	15	4	8	0	0	73	12	26
2017	FS-02	52	33	7	6	1	0	1	86	7	81
2017	FS-03	60	30	5	3	3	0	0	90	5	76
2017	FS-04	64	28	3	3	0	0	3	94	3	36

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	51	26	11	8	3	1	0	78	11	243
2019	FS-01	50	18	14	14	4	0	0	68	18	50
2019	FS-02	47	28	8	10	5	1	0	77	16	78
2019	FS-03	54	28	11	4	2	1	0	83	6	85
2019	FS-04	56	26	15	4	0	0	0	81	4	27
2018	FS	49	25	14	4	6	0	1	75	11	191
2018	FS-01	59	18	12	3	9	0	0	76	12	34
2018	FS-02	46	26	11	5	11	0	0	72	16	61
2018	FS-03	51	24	16	6	1	0	1	76	7	68
2018	FS-04	42	42	17	0	0	0	0	83	0	24
2017	FS	55	25	8	5	6	1	1	81	11	221
2017	FS-01	54	15	12	8	12	0	0	69	19	26
2017	FS-02	50	25	10	6	7	1	1	77	13	80
2017	FS-03	59	22	8	5	5	1	0	82	10	77
2017	FS-04	58	33	6	0	0	0	3	94	0	36

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	46	27	15	3	2	0	7	78	6	241
2019	FS-01	48	20	10	4	0	0	18	83	5	50
2019	FS-02	45	26	16	5	1	1	5	76	7	77
2019	FS-03	43	32	17	2	4	0	2	77	6	84
2019	FS-04	52	26	19	0	4	0	0	78	4	27
2018	FS	44	36	8	5	1	1	6	85	6	190
2018	FS-01	59	26	6	3	0	0	6	91	3	34
2018	FS-02	44	39	3	5	0	0	8	91	5	61
2018	FS-03	42	36	13	1	1	1	4	83	3	67
2018	FS-04	33	38	8	17	4	0	0	71	21	24
2017	FS	51	27	10	5	0	0	7	84	5	221
2017	FS-01	50	23	4	4	0	0	19	90	5	26
2017	FS-02	48	28	11	4	0	1	8	84	4	80
2017	FS-03	55	26	12	4	0	0	4	84	4	77
2017	FS-04	47	31	8	11	0	0	3	80	11	36

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	52	28	11	4	2	1	2	83	6	241
2019	FS-01	60	22	2	4	2	2	8	91	7	50
2019	FS-02	57	26	9	3	4	1	0	84	7	76
2019	FS-03	45	33	15	6	1	0	0	78	7	85
2019	FS-04	48	30	22	0	0	0	0	78	0	27
2018	FS	49	25	17	3	3	1	2	76	6	191
2018	FS-01	50	32	12	0	0	3	3	88	0	34
2018	FS-02	58	21	16	2	3	0	0	79	5	62
2018	FS-03	44	25	21	4	3	0	3	71	8	68
2018	FS-04	39	30	13	9	9	0	0	70	17	23
2017	FS	52	29	12	4	2	0	1	82	6	220
2017	FS-01	54	19	12	8	4	0	4	76	12	26
2017	FS-02	58	33	5	2	1	0	0	92	4	80
2017	FS-03	51	35	9	4	1	0	0	86	5	77
2017	FS-04	32	17	34	9	3	3	3	52	12	35

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	84	9	3	1	0	1	1	96	1	243
2019	FS-01	84	8	0	2	2	2	2	96	4	50
2019	FS-02	82	10	5	0	0	1	1	95	0	78
2019	FS-03	89	8	2	0	0	0	0	98	0	85
2019	FS-04	74	15	4	4	0	4	0	92	4	27
2018	FS	77	15	2	3	1	0	3	94	4	192
2018	FS-01	71	15	3	6	3	0	3	88	9	34
2018	FS-02	81	13	3	2	0	0	2	95	2	62
2018	FS-03	76	16	1	1	0	0	4	97	2	68
2018	FS-04	83	13	0	4	0	0	0	96	4	24
2017	FS	81	7	3	3	3	0	4	91	6	222
2017	FS-01	61	15	8	0	12	0	4	80	12	26
2017	FS-02	84	6	2	3	1	0	4	93	5	81
2017	FS-03	87	4	3	1	3	0	3	93	4	77
2017	FS-04	75	6	3	6	0	3	8	91	6	36

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	51	31	13	3	2	0	0	82	5	240
2019	FS-01	39	41	16	2	2	0	0	80	4	49
2019	FS-02	50	33	11	3	3	1	0	84	5	76
2019	FS-03	58	26	12	4	1	0	0	84	5	85
2019	FS-04	59	26	11	4	0	0	0	85	4	27
2018	FS	49	28	15	4	2	1	1	79	6	192
2018	FS-01	59	26	15	0	0	0	0	85	0	34
2018	FS-02	44	32	16	3	3	2	0	77	7	62
2018	FS-03	47	26	18	4	1	0	3	76	6	68
2018	FS-04	63	25	4	8	0	0	0	88	8	24
2017	FS	54	25	15	3	1	0	2	81	4	221
2017	FS-01	43	30	15	4	8	0	0	73	12	26
2017	FS-02	58	26	10	2	0	0	4	87	2	81
2017	FS-03	48	28	21	3	0	0	0	76	3	76
2017	FS-04	67	14	11	6	0	0	3	83	6	36

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	5	21	45	24	5	26	29	243
2019	FS-01	6	28	38	24	4	34	28	50
2019	FS-02	6	21	41	31	1	27	32	78
2019	FS-03	4	15	56	19	6	19	25	85
2019	FS-04	7	26	33	22	11	33	33	27
2018	FS	6	20	40	27	7	25	34	193
2018	FS-01	6	29	29	26	9	35	35	34
2018	FS-02	6	21	40	27	6	27	33	63
2018	FS-03	4	16	46	31	3	21	34	68
2018	FS-04	8	17	46	21	8	25	29	24
2017	FS	4	20	46	21	9	24	30	221
2017	FS-01	0	15	35	30	19	15	50	26
2017	FS-02	5	27	37	23	8	32	32	81
2017	FS-03	3	17	58	17	6	19	23	77
2017	FS-04	9	14	51	14	11	23	26	35

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	13	29	39	14	5	19	42	242
2019	FS-01	14	34	36	12	4	16	48	50
2019	FS-02	12	33	36	14	5	19	45	78
2019	FS-03	12	27	42	13	6	19	39	84
2019	FS-04	19	19	37	22	4	26	37	27
2018	FS	15	23	40	17	5	22	38	192
2018	FS-01	12	18	50	12	9	21	29	34
2018	FS-02	13	27	37	18	5	23	40	62
2018	FS-03	13	25	38	19	4	24	38	68
2018	FS-04	21	17	42	21	0	21	38	24
2017	FS	10	28	37	19	6	25	38	221
2017	FS-01	20	28	28	24	0	24	48	25
2017	FS-02	9	24	42	18	7	25	33	81
2017	FS-03	9	27	43	14	6	21	36	77
2017	FS-04	8	36	22	25	8	33	45	36

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	49	21	12	4	0	63	16	243
2019	FS-01	10	52	14	16	8	0	62	24	50
2019	FS-02	13	38	28	14	5	1	52	19	78
2019	FS-03	14	54	19	12	1	0	68	13	85
2019	FS-04	19	59	19	4	0	0	78	4	27
2018	FS	19	45	18	12	6	0	64	18	189
2018	FS-01	21	48	12	9	9	0	70	18	33
2018	FS-02	15	48	18	11	8	0	62	20	61
2018	FS-03	24	40	21	13	1	0	64	15	67
2018	FS-04	17	50	17	17	0	0	67	17	24
2017	FS	11	37	24	15	11	1	49	27	222
2017	FS-01	8	34	8	19	31	0	42	50	26
2017	FS-02	12	34	27	13	10	4	48	24	81
2017	FS-03	11	40	20	19	9	0	51	28	77
2017	FS-04	11	42	31	11	6	0	53	17	36

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	13	38	24	17	7	0	51	24	242
2019	FS-01	6	40	26	12	16	0	46	28	50
2019	FS-02	13	30	26	22	8	1	43	30	77
2019	FS-03	15	46	24	12	4	0	61	15	85
2019	FS-04	15	37	19	26	4	0	52	30	27
2018	FS	12	33	24	20	11	0	45	31	191
2018	FS-01	6	42	21	18	12	0	48	30	33
2018	FS-02	10	29	27	18	16	0	39	34	62
2018	FS-03	19	32	22	22	4	0	51	26	68
2018	FS-04	8	38	21	25	8	0	46	33	24
2017	FS	13	36	21	17	11	1	50	29	222
2017	FS-01	4	31	23	27	15	0	35	43	26
2017	FS-02	8	35	23	16	15	1	44	32	81
2017	FS-03	14	45	19	12	9	1	60	21	77
2017	FS-04	28	22	22	22	3	3	51	26	36

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	10	90	242
2019	FS-01	10	90	50
2019	FS-02	14	86	77
2019	FS-03	7	93	85
2019	FS-04	4	96	27
2017	FS	12	88	222
2017	FS-02	17	83	81
2014	FS	13	87	211
2014	FS-02	20	80	85
2014	FS-03	11	89	72

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	54	46	24
2019	FS-02	36	64	11
2017	FS	65	35	26
2017	FS-02	71	29	14
2014	FS	75	25	28
2014	FS-02	82	18	17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	31	38	8	15	8	69	23	13
2017	FS	35	53	0	12	0	88	12	17
2017	FS-02	30	60	0	10	0	90	10	10
2014	FS	43	38	0	10	10	81	19	21
2014	FS-02	43	36	0	7	14	79	21	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	6	28	30	18	17	1	0	6	94	243
2019	FS-01	4	30	22	18	24	0	2	4	96	50
2019	FS-02	4	24	32	22	17	1	0	4	96	78
2019	FS-03	7	27	31	15	18	2	0	7	93	85
2019	FS-04	7	33	37	15	7	0	0	7	93	27
2018	FS	7	23	33	18	18	2	0	7	93	193
2018	FS-01	3	18	44	18	15	3	0	3	97	34
2018	FS-02	5	19	37	22	14	3	0	5	95	63
2018	FS-03	12	21	32	15	21	0	0	12	88	68
2018	FS-04	8	42	13	17	21	0	0	8	92	24
2017	FS	5	20	30	19	22	2	1	5	95	222
2017	FS-01	0	15	23	27	35	0	0	0	100	26
2017	FS-02	6	19	38	11	23	1	3	6	94	81
2017	FS-03	3	19	27	28	19	4	0	3	97	77
2017	FS-04	14	25	25	17	19	0	0	14	86	36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	68	32	225
2019	FS-01	60	40	47
2019	FS-02	69	31	74
2019	FS-03	71	29	77
2019	FS-04	72	28	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	24	76	223
2019	FS-01	37	63	46
2019	FS-02	23	77	74
2019	FS-03	22	78	76
2019	FS-04	8	92	25
2018	FS	14	86	173
2018	FS-01	22	78	32
2018	FS-02	16	84	56
2018	FS-03	7	93	59
2018	FS-04	18	82	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	4	16	19	29	26	3	3	21	59	221
2019	FS-01	4	15	11	37	20	4	9	23	65	46
2019	FS-02	7	18	19	19	32	4	1	26	54	73
2019	FS-03	3	12	23	33	25	3	1	15	61	75
2019	FS-04	0	24	16	32	24	0	4	25	58	25
2018	FS	1	11	21	36	27	1	3	13	65	174
2018	FS-01	0	9	25	47	16	3	0	10	65	32
2018	FS-02	4	7	25	25	35	2	4	11	63	57
2018	FS-03	0	14	15	41	25	0	5	14	70	59
2018	FS-04	0	14	23	32	32	0	0	14	64	22
2017	FS	3	13	18	24	32	3	7	18	63	204
2017	FS-01	8	4	19	15	43	4	8	13	66	26
2017	FS-02	4	16	17	27	30	0	5	21	61	73
2017	FS-03	1	11	16	26	34	4	7	14	68	72
2017	FS-04	3	16	19	22	26	6	6	22	55	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	0	9	14	32	38	4	4	10	75	222
2019	FS-01	0	9	13	24	41	4	9	10	75	46
2019	FS-02	1	11	14	25	45	3	1	13	73	73
2019	FS-03	0	7	17	38	33	3	3	7	75	76
2019	FS-04	0	8	8	40	28	12	4	10	81	25
2018	FS	0	3	21	26	44	4	2	4	75	175
2018	FS-01	0	0	19	31	47	3	0	0	81	32
2018	FS-02	0	5	22	22	47	2	2	5	71	58
2018	FS-03	0	2	15	31	42	7	3	2	81	59
2018	FS-04	0	5	32	14	45	5	0	5	62	22
2017	FS	1	5	9	23	53	1	7	7	84	204
2017	FS-01	0	8	4	15	69	0	4	8	88	26
2017	FS-02	1	8	7	22	53	0	9	10	82	73
2017	FS-03	0	1	9	26	55	1	7	2	88	72
2017	FS-04	3	6	13	26	42	6	3	11	75	31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	39	21	11	11	7	1	11	68	20	241
2019	FS-01	27	27	8	12	8	0	18	65	25	49
2019	FS-02	44	14	8	9	10	3	13	68	23	78
2019	FS-03	40	25	13	11	4	0	7	71	15	84
2019	FS-04	48	15	19	11	4	0	4	65	15	27
2018	FS	39	14	17	6	10	1	13	62	18	191
2018	FS-01	47	9	18	3	3	0	21	70	7	34
2018	FS-02	27	15	16	8	16	0	18	51	29	62
2018	FS-03	45	16	16	4	10	1	6	66	16	67
2018	FS-04	33	13	25	8	4	4	13	55	15	24

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment