2019 Public Service Employee Survey Results for Global Affairs Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 46 5 11 3 0 0 81 14 3329
2019 Unilingual English 37 45 4 11 4 0 0 82 14 387
2019 Unilingual French 48 37 8 8 0 0 0 84 8 12
2019 Either English or French 48 41 4 5 3 0 0 89 8 134
2017 Bilingual 26 51 6 13 4 0 0 77 17 3726
2017 Unilingual English 30 47 6 13 4 0 0 77 17 403
2017 Either English or French 35 41 6 10 6 0 1 78 16 164
2014 Bilingual 31 49 5 11 3 0 0 80 14 3568
2014 Unilingual English 35 43 5 11 5 1 0 79 16 354
2014 Unilingual French 34 37 10 19 0 0 0 71 19 10
2014 Either English or French 34 42 6 15 2 0 1 77 17 123

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 24 6 11 5 0 0 78 16 3316
2019 Unilingual English 66 19 6 4 3 0 2 87 7 387
2019 Unilingual French 37 44 11 8 0 0 0 81 8 12
2019 Either English or French 71 15 7 3 3 0 0 86 6 135
2017 Bilingual 49 26 8 12 5 0 0 75 17 3727
2017 Unilingual English 67 22 4 3 3 0 1 90 6 403
2017 Either English or French 66 19 5 6 4 0 1 86 10 164
2014 Bilingual 48 26 8 13 6 0 0 74 19 3562
2014 Unilingual English 66 23 5 5 0 0 1 91 5 353
2014 Unilingual French 50 11 30 8 0 0 0 62 8 10
2014 Either English or French 65 21 5 4 5 0 1 87 9 122

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 35 7 13 8 0 0 72 21 3319
2019 Unilingual English 37 35 7 11 9 0 0 72 21 387
2019 Unilingual French 54 16 7 22 0 0 0 70 22 12
2019 Either English or French 40 34 11 11 3 0 1 75 14 135
2017 Bilingual 35 39 7 13 6 0 0 74 19 3724
2017 Unilingual English 35 36 7 13 8 0 1 72 21 403
2017 Either English or French 41 33 9 10 5 0 1 75 16 164
2014 Bilingual 37 38 8 11 6 0 0 75 17 3561
2014 Unilingual English 38 33 8 14 5 0 1 72 20 352
2014 Unilingual French 41 30 29 0 0 0 0 71 0 10
2014 Either English or French 43 32 9 9 6 0 0 75 16 122

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 42 13 14 5 0 0 68 19 3318
2019 Unilingual English 28 37 13 14 7 0 0 65 22 385
2019 Unilingual French 43 26 23 0 8 0 0 69 8 12
2019 Either English or French 21 43 18 11 5 0 2 66 16 135
2017 Bilingual 22 41 13 16 7 0 0 64 23 3723
2017 Unilingual English 24 35 15 14 12 0 0 59 26 403
2017 Either English or French 24 37 16 11 9 0 2 63 21 163
2014 Bilingual 22 40 15 16 7 0 1 63 22 3566
2014 Unilingual English 22 32 11 19 14 0 0 55 34 354
2014 Unilingual French 21 40 21 17 0 0 0 62 17 10
2014 Either English or French 25 35 11 21 7 0 2 61 28 122

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 38 11 9 3 0 0 77 12 3307
2019 Unilingual English 42 36 11 8 4 0 0 77 12 386
2019 Unilingual French 29 56 0 8 8 0 0 84 16 12
2019 Either English or French 38 38 10 7 4 2 0 78 11 135
2017 Bilingual 37 42 9 9 3 0 0 79 12 3718
2017 Unilingual English 41 34 12 10 3 0 0 75 13 400
2017 Either English or French 47 25 12 8 6 0 1 74 14 163
2014 Bilingual 37 41 11 8 2 0 0 79 10 3565
2014 Unilingual English 44 35 10 7 4 1 0 80 11 352
2014 Unilingual French 0 90 10 0 0 0 0 90 0 10
2014 Either English or French 42 34 10 12 2 0 0 76 14 122

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 34 12 12 7 0 0 69 19 3324
2019 Unilingual English 44 32 10 7 6 0 0 76 13 388
2019 Unilingual French 40 42 18 0 0 0 0 82 0 12
2019 Either English or French 50 23 13 10 3 0 0 74 13 135
2017 Bilingual 30 35 12 14 8 0 0 66 22 3723
2017 Unilingual English 43 30 11 9 5 1 0 74 14 402
2017 Either English or French 42 28 13 7 7 1 1 71 15 164
2014 Bilingual 28 36 15 13 7 0 1 65 20 3566
2014 Unilingual English 37 35 9 10 6 2 1 74 16 354
2014 Unilingual French 21 60 0 9 0 0 9 90 10 10
2014 Either English or French 35 31 12 11 7 3 2 69 18 121

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 40 9 7 4 0 0 80 11 3323
2019 Unilingual English 43 36 11 7 3 1 0 79 10 388
2019 Unilingual French 31 62 7 0 0 0 0 93 0 12
2019 Either English or French 32 43 13 8 4 0 0 75 12 135
2017 Bilingual 38 43 10 6 3 0 0 81 9 3724
2017 Unilingual English 38 42 7 5 6 0 0 81 12 403
2017 Either English or French 43 37 11 4 5 0 1 80 9 164
2014 Bilingual 31 44 12 8 4 0 0 75 13 3568
2014 Unilingual English 34 40 10 9 7 0 0 74 17 354
2014 Unilingual French 21 79 0 0 0 0 0 100 0 10
2014 Either English or French 31 48 8 10 3 0 0 79 13 123

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 39 13 12 7 0 0 67 19 3321
2019 Unilingual English 30 37 13 12 7 1 1 68 20 385
2019 Unilingual French 26 68 7 0 0 0 0 93 0 12
2019 Either English or French 38 32 12 13 5 0 0 70 18 135
2017 Bilingual 25 38 16 14 7 0 0 63 21 3723
2017 Unilingual English 29 35 13 10 10 1 1 66 21 403
2017 Either English or French 34 41 11 6 7 0 1 76 13 164
2014 Bilingual 20 38 18 15 8 0 0 59 23 3568
2014 Unilingual English 26 36 10 13 14 1 0 63 27 353
2014 Unilingual French 31 38 19 0 11 0 0 70 11 10
2014 Either English or French 23 38 11 20 7 1 1 62 27 122

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 44 13 12 5 0 0 71 17 3302
2019 Unilingual English 30 42 12 10 5 0 0 72 16 383
2019 Unilingual French 33 51 8 8 0 0 0 84 8 12
2019 Either English or French 36 40 14 8 1 0 0 76 10 135
2017 Bilingual 26 44 14 11 5 0 0 70 16 3724
2017 Unilingual English 29 41 13 13 4 0 0 70 17 403
2017 Either English or French 30 40 12 12 6 0 1 70 18 164

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 42 8 5 2 0 0 85 7 3308
2019 Unilingual English 43 41 8 6 2 1 0 84 8 384
2019 Unilingual French 44 40 16 0 0 0 0 84 0 12
2019 Either English or French 48 35 8 6 2 1 0 84 8 135
2017 Bilingual 40 43 9 5 2 0 0 83 8 3726
2017 Unilingual English 44 36 10 5 4 1 0 80 10 402
2017 Either English or French 44 39 7 3 6 1 1 84 9 164
2014 Bilingual 36 43 11 6 3 0 0 80 9 3566
2014 Unilingual English 42 37 9 5 5 1 0 80 10 354
2014 Unilingual French 20 80 0 0 0 0 0 100 0 10
2014 Either English or French 42 35 12 7 4 0 0 77 11 122

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 40 13 10 6 0 0 70 17 3310
2019 Unilingual English 35 36 11 10 7 1 0 71 18 385
2019 Unilingual French 23 44 26 7 0 0 0 67 7 12
2019 Either English or French 35 30 20 8 6 1 0 66 14 135
2017 Bilingual 28 40 14 11 7 0 0 68 18 3723
2017 Unilingual English 34 34 11 11 9 1 0 68 20 402
2017 Either English or French 35 37 12 8 8 0 1 73 15 163

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 35 9 3 2 0 0 87 4 3302
2019 Unilingual English 60 28 8 2 2 0 0 88 4 383
2019 Unilingual French 35 50 16 0 0 0 0 84 0 11
2019 Either English or French 49 30 14 4 3 0 1 80 6 133
2017 Bilingual 52 36 7 3 1 0 0 88 4 3711
2017 Unilingual English 59 29 9 2 2 0 0 87 4 402
2017 Either English or French 54 32 10 2 2 0 1 87 3 164
2014 Bilingual 57 31 8 2 1 0 0 88 4 3562
2014 Unilingual English 64 24 8 2 1 0 0 88 4 354
2014 Unilingual French 30 70 0 0 0 0 0 100 0 10
2014 Either English or French 62 23 12 2 2 0 0 85 3 122

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 40 13 11 5 0 0 72 15 3304
2019 Unilingual English 35 37 12 12 5 0 0 72 17 385
2019 Unilingual French 26 23 44 0 7 0 0 49 7 12
2019 Either English or French 22 42 18 11 6 0 1 64 18 135
2017 Bilingual 31 43 12 10 4 0 0 74 15 3709
2017 Unilingual English 33 38 14 8 7 0 0 71 15 403
2017 Either English or French 30 43 15 6 4 0 2 75 10 163
2014 Bilingual 23 44 14 13 6 0 0 67 19 3567
2014 Unilingual English 24 39 11 15 11 0 0 63 27 354
2014 Unilingual French 10 50 20 9 11 0 0 60 20 10
2014 Either English or French 28 35 12 17 7 1 1 63 24 123

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 36 15 10 5 0 0 70 15 3318
2019 Unilingual English 37 35 13 10 5 0 0 72 15 385
2019 Unilingual French 30 26 36 8 0 0 0 56 8 12
2019 Either English or French 33 39 16 4 6 1 0 74 10 135
2017 Bilingual 33 37 14 11 5 0 0 70 16 3711
2017 Unilingual English 34 38 12 10 7 0 0 71 17 403
2017 Either English or French 36 37 14 7 5 0 1 73 12 164
2014 Bilingual 27 39 16 12 6 0 0 66 18 3566
2014 Unilingual English 30 36 15 10 9 1 0 66 19 354
2014 Unilingual French 30 41 19 11 0 0 0 70 11 10
2014 Either English or French 27 33 15 18 6 1 0 61 24 122

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 41 14 11 4 0 0 71 15 3282
2019 Unilingual English 36 37 14 7 4 1 0 74 12 381
2019 Unilingual French 37 40 15 8 0 0 0 77 8 12
2019 Either English or French 32 48 7 5 4 1 3 82 10 134
2017 Bilingual 30 39 16 11 4 0 0 69 15 3713
2017 Unilingual English 34 37 11 9 7 0 1 72 17 402
2017 Either English or French 38 36 10 7 6 1 1 76 13 164
2014 Bilingual 28 40 16 11 4 0 0 68 16 3564
2014 Unilingual English 31 34 15 12 7 1 0 65 19 354
2014 Unilingual French 31 60 0 0 9 0 0 91 9 10
2014 Either English or French 34 32 18 8 5 1 2 67 14 122

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 39 10 5 2 0 0 83 7 3322
2019 Unilingual English 49 36 7 5 3 0 0 85 8 388
2019 Unilingual French 39 54 7 0 0 0 0 93 0 12
2019 Either English or French 44 40 8 6 3 0 0 84 9 134
2017 Bilingual 42 40 10 5 3 0 0 83 8 3709
2017 Unilingual English 45 37 8 7 3 0 0 82 10 403
2017 Either English or French 47 41 3 5 3 0 1 89 8 164
2014 Bilingual 38 41 12 6 3 0 0 79 9 3564
2014 Unilingual English 36 41 11 6 4 1 0 78 10 354
2014 Unilingual French 21 70 9 0 0 0 0 91 0 10
2014 Either English or French 42 40 10 5 2 0 0 82 8 122

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 31 20 14 11 0 0 55 25 3307
2019 Unilingual English 38 36 16 7 3 0 0 74 10 387
2019 Unilingual French 35 20 36 9 0 0 0 55 9 11
2019 Either English or French 51 31 11 1 5 0 1 83 6 135
2017 Bilingual 22 35 20 14 9 0 1 57 22 3728
2017 Unilingual English 37 35 16 7 3 0 1 74 11 402
2017 Either English or French 42 32 14 7 3 0 2 76 10 164
2014 Bilingual 21 34 21 13 10 0 0 55 23 3567
2014 Unilingual English 32 38 16 8 4 1 1 71 12 354
2014 Unilingual French 30 60 0 0 9 0 0 91 9 10
2014 Either English or French 37 37 16 4 3 1 2 76 7 123

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 25 40 19 6 1 1 26 34 3317
2019 Unilingual English 8 23 34 23 10 1 1 33 32 387
2019 Unilingual French 30 27 33 11 0 0 0 11 57 12
2019 Either English or French 5 24 35 18 12 0 5 32 30 135
2017 Bilingual 10 27 38 16 6 1 2 23 38 3704
2017 Unilingual English 11 22 36 19 7 1 4 27 35 400
2017 Either English or French 7 24 30 23 12 1 3 36 33 164
2014 Bilingual 14 32 35 14 4 0 1 18 47 3557
2014 Unilingual English 14 28 32 14 9 1 2 24 44 354
2014 Unilingual French 22 10 50 8 0 0 10 9 36 10
2014 Either English or French 10 21 33 22 8 3 2 32 33 123

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 21 32 24 10 2 1 35 32 3313
2019 Unilingual English 11 19 27 26 13 2 2 41 31 385
2019 Unilingual French 16 22 18 15 11 8 11 31 47 12
2019 Either English or French 7 15 21 27 23 3 4 54 24 134
2017 Bilingual 11 22 33 21 9 2 3 31 34 3698
2017 Unilingual English 13 20 26 23 12 2 4 38 35 401
2017 Either English or French 9 13 23 24 21 6 5 50 25 164
2014 Bilingual 19 30 28 15 5 1 2 21 50 3562
2014 Unilingual English 17 26 26 16 11 2 2 28 45 354
2014 Unilingual French 9 32 17 11 10 0 20 26 52 10
2014 Either English or French 17 18 22 19 16 3 6 38 38 123

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 28 30 15 5 1 2 21 48 3307
2019 Unilingual English 19 21 29 18 9 1 2 28 42 386
2019 Unilingual French 8 41 14 37 0 0 0 37 49 12
2019 Either English or French 15 20 28 13 14 2 8 30 39 135
2017 Bilingual 24 28 28 12 5 1 2 17 53 3711
2017 Unilingual English 21 27 27 12 8 2 4 21 51 400
2017 Either English or French 18 22 28 15 10 3 4 27 43 164
2014 Bilingual 29 31 24 11 3 1 1 14 62 3560
2014 Unilingual English 27 25 27 11 7 1 2 19 53 353
2014 Unilingual French 20 29 31 10 0 9 0 11 55 10
2014 Either English or French 27 19 30 12 7 1 3 21 48 122

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 26 36 17 6 1 1 24 40 3307
2019 Unilingual English 11 16 32 22 17 1 2 40 28 386
2019 Unilingual French 22 8 25 34 11 0 0 44 30 12
2019 Either English or French 4 14 24 40 14 1 3 57 19 133
2017 Bilingual 14 28 35 16 6 1 1 22 43 3704
2017 Unilingual English 9 21 36 18 11 1 4 30 31 400
2017 Either English or French 8 14 26 34 12 2 4 49 23 163
2014 Bilingual 15 30 35 15 4 1 1 19 45 3554
2014 Unilingual English 12 18 35 22 10 1 2 33 31 352
2014 Unilingual French 0 9 42 28 11 0 9 43 10 10
2014 Either English or French 13 12 31 19 15 2 8 38 28 121

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 26 29 16 8 2 2 24 46 3318
2019 Unilingual English 12 18 31 19 15 1 2 36 32 387
2019 Unilingual French 23 18 26 25 8 0 0 33 41 12
2019 Either English or French 6 14 17 32 25 1 5 60 21 134
2017 Bilingual 25 29 26 10 6 2 3 17 56 3716
2017 Unilingual English 19 23 28 15 7 3 5 24 45 400
2017 Either English or French 14 16 18 28 13 6 5 46 34 164
2014 Bilingual 29 31 24 10 3 1 2 14 61 3563
2014 Unilingual English 21 26 29 11 9 1 3 21 49 354
2014 Unilingual French 20 10 18 32 9 0 10 46 34 10
2014 Either English or French 19 23 16 19 15 1 7 36 46 123

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 24 30 19 7 2 2 27 41 3311
2019 Unilingual English 15 20 22 22 14 2 4 39 37 387
2019 Unilingual French 16 34 29 21 0 0 0 21 50 12
2019 Either English or French 9 24 17 24 15 6 5 44 37 135
2017 Bilingual 15 25 31 17 7 2 3 25 43 3704
2017 Unilingual English 16 23 26 14 10 4 6 28 43 401
2017 Either English or French 12 17 23 19 15 8 7 40 34 164
2014 Bilingual 16 24 32 18 6 1 3 25 41 3561
2014 Unilingual English 15 22 28 17 10 3 5 29 40 352
2014 Unilingual French 9 39 10 32 10 0 0 42 48 10
2014 Either English or French 13 17 27 20 14 3 6 38 33 122

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 29 31 13 5 1 1 18 50 3311
2019 Unilingual English 19 23 27 17 10 1 2 28 44 387
2019 Unilingual French 8 26 30 21 0 15 0 25 40 12
2019 Either English or French 15 23 19 25 10 3 5 39 41 132
2017 Bilingual 21 29 31 11 5 1 2 16 52 3716
2017 Unilingual English 18 23 30 14 8 3 4 23 45 401
2017 Either English or French 17 16 24 26 9 3 4 38 36 164
2014 Bilingual 25 29 30 10 3 1 2 14 56 3559
2014 Unilingual English 25 24 29 10 7 2 3 18 52 354
2014 Unilingual French 20 11 18 21 10 9 10 38 39 10
2014 Either English or French 22 27 20 13 10 4 5 26 53 122

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 22 36 21 8 1 1 30 34 3317
2019 Unilingual English 10 18 31 24 14 1 2 39 29 387
2019 Unilingual French 9 21 24 30 0 9 8 36 36 11
2019 Either English or French 9 16 31 25 15 1 2 42 27 135
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 21 6 7 4 0 1 84 10 3322
2019 Unilingual English 66 17 8 5 1 0 3 85 7 389
2019 Unilingual French 58 27 15 0 0 0 0 85 0 12
2019 Either English or French 70 16 6 3 2 0 2 88 6 134
2017 Bilingual 61 23 6 7 3 0 1 85 10 3723
2017 Unilingual English 65 21 6 4 2 0 2 87 6 403
2017 Either English or French 62 23 7 4 2 1 2 87 6 164
2014 Bilingual 63 21 5 7 3 0 1 85 10 3567
2014 Unilingual English 69 18 6 2 1 0 2 90 4 354
2014 Unilingual French 71 29 0 0 0 0 0 100 0 10
2014 Either English or French 71 15 4 4 2 0 3 90 6 123

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 32 16 11 7 5 3 63 20 3316
2019 Unilingual English 32 24 15 10 8 5 6 63 20 387
2019 Unilingual French 34 39 19 0 8 0 0 73 8 12
2019 Either English or French 29 30 17 9 4 5 6 66 15 134
2017 Bilingual 25 34 14 10 7 5 5 65 19 3726
2017 Unilingual English 24 29 16 11 9 5 6 60 22 403
2017 Either English or French 25 30 10 11 7 4 12 66 21 164
2014 Bilingual 31 32 14 9 5 5 4 69 16 3567
2014 Unilingual English 28 29 14 10 11 3 5 62 23 354
2014 Unilingual French 41 50 0 0 0 9 0 100 0 10
2014 Either English or French 33 31 14 5 5 5 8 73 12 123

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 32 8 8 5 1 0 77 14 3311
2019 Unilingual English 45 26 9 12 8 0 0 71 20 388
2019 Unilingual French 52 40 0 8 0 0 0 92 8 12
2019 Either English or French 46 27 8 14 4 2 0 74 18 134
2017 Bilingual 43 34 9 8 5 1 0 78 13 3721
2017 Unilingual English 37 28 11 13 9 1 1 66 23 403
2017 Either English or French 45 26 7 12 8 1 1 73 20 163
2014 Bilingual 45 32 9 9 4 1 0 78 13 3567
2014 Unilingual English 39 24 11 12 12 1 1 64 25 352
2014 Unilingual French 71 29 0 0 0 0 0 100 0 10
2014 Either English or French 46 27 8 11 5 2 1 75 16 123

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 34 6 7 2 0 0 84 9 3306
2019 Unilingual English 55 29 7 5 4 0 0 84 9 386
2019 Unilingual French 52 40 9 0 0 0 0 91 0 11
2019 Either English or French 52 34 6 6 1 0 0 86 8 134
2017 Bilingual 47 39 6 5 2 0 0 86 8 3717
2017 Unilingual English 43 35 10 9 3 1 0 79 11 401
2017 Either English or French 49 33 5 7 4 1 1 83 12 164
2014 Bilingual 46 41 6 5 2 0 0 87 7 3566
2014 Unilingual English 41 35 9 10 4 0 0 76 14 353
2014 Unilingual French 61 39 0 0 0 0 0 100 0 10
2014 Either English or French 52 32 8 5 3 0 1 84 8 122

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 38 9 5 2 1 0 84 7 3321
2019 Unilingual English 45 34 10 6 4 2 0 80 10 389
2019 Unilingual French 34 48 19 0 0 0 0 81 0 12
2019 Either English or French 42 36 13 6 1 1 1 80 7 134
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 28 11 4 2 1 2 83 6 3315
2019 Unilingual English 46 28 15 5 3 1 3 77 8 389
2019 Unilingual French 52 34 7 0 0 0 7 92 0 12
2019 Either English or French 38 30 16 6 5 2 4 72 11 134

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 32 12 10 6 1 1 71 16 3326
2019 Unilingual English 45 28 12 10 5 1 1 73 15 390
2019 Unilingual French 42 52 7 0 0 0 0 93 0 12
2019 Either English or French 41 29 14 6 9 0 1 71 15 135
2017 Bilingual 32 39 12 11 5 1 1 72 16 3728
2017 Unilingual English 40 32 11 8 7 1 0 74 14 403
2017 Either English or French 39 39 6 7 7 0 2 80 14 164
2014 Bilingual 30 39 13 11 5 1 1 70 17 3565
2014 Unilingual English 35 35 13 8 8 1 1 71 16 354
2014 Unilingual French 39 53 8 0 0 0 0 92 0 10
2014 Either English or French 27 44 13 8 5 2 1 73 14 123

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 29 11 7 5 2 1 77 12 3320
2019 Unilingual English 52 25 11 5 6 1 1 78 11 386
2019 Unilingual French 57 37 0 0 0 7 0 100 0 12
2019 Either English or French 49 25 17 3 3 1 2 76 6 135
2017 Bilingual 41 34 11 5 4 3 1 78 10 3725
2017 Unilingual English 43 29 11 8 7 2 1 74 15 403
2017 Either English or French 46 31 11 5 4 1 2 79 9 164
2014 Bilingual 39 33 13 7 4 3 1 75 12 3565
2014 Unilingual English 40 27 15 8 7 2 1 69 16 354
2014 Unilingual French 49 41 10 0 0 0 0 90 0 10
2014 Either English or French 41 31 13 6 5 4 1 76 11 123

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 33 10 9 5 1 1 75 14 3314
2019 Unilingual English 45 31 10 9 5 0 0 76 14 386
2019 Unilingual French 85 15 0 0 0 0 0 100 0 12
2019 Either English or French 40 33 14 8 4 1 0 74 12 133
2017 Bilingual 39 37 10 8 5 1 0 77 13 3727
2017 Unilingual English 40 32 10 9 8 1 0 73 17 403
2017 Either English or French 44 30 8 8 8 1 1 75 16 164
2014 Bilingual 36 37 11 10 5 1 0 75 14 3566
2014 Unilingual English 38 29 13 10 8 1 1 68 18 354
2014 Unilingual French 49 51 0 0 0 0 0 100 0 10
2014 Either English or French 35 37 12 11 4 1 1 73 15 123

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 14 4 3 2 0 1 92 5 3308
2019 Unilingual English 85 7 3 1 1 0 2 94 2 386
2019 Unilingual French 74 26 0 0 0 0 0 100 0 12
2019 Either English or French 86 8 4 0 1 0 2 95 1 134
2017 Bilingual 74 17 4 3 2 0 0 92 5 3719
2017 Unilingual English 80 14 3 1 1 0 0 95 1 400
2017 Either English or French 78 15 2 2 1 0 2 96 2 164
2014 Bilingual 72 17 4 4 2 0 1 90 6 3564
2014 Unilingual English 84 10 3 0 0 0 2 96 1 354
2014 Unilingual French 89 11 0 0 0 0 0 100 0 10
2014 Either English or French 85 7 4 2 0 0 3 95 2 122

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 24 9 7 5 3 5 77 13 3322
2019 Unilingual English 55 20 9 4 6 2 4 81 10 389
2019 Unilingual French 59 26 15 0 0 0 0 85 0 12
2019 Either English or French 53 20 10 4 3 3 7 81 8 135
2017 Bilingual 34 27 10 8 6 6 8 72 16 3722
2017 Unilingual English 44 23 11 7 5 5 5 75 13 403
2017 Either English or French 42 25 9 5 5 8 7 79 11 164
2014 Bilingual 33 26 11 7 6 7 10 71 16 3565
2014 Unilingual English 43 24 13 5 6 5 5 74 12 354
2014 Unilingual French 41 20 8 0 0 0 30 88 0 10
2014 Either English or French 38 31 11 3 4 6 7 79 8 123

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 24 9 4 4 1 0 82 9 3325
2019 Unilingual English 62 23 7 3 4 0 1 86 7 390
2019 Unilingual French 60 40 0 0 0 0 0 100 0 12
2019 Either English or French 61 23 9 5 3 0 0 83 8 134
2017 Bilingual 50 28 10 4 5 2 0 80 9 3725
2017 Unilingual English 57 19 11 6 4 3 0 78 10 403
2017 Either English or French 54 23 12 2 4 4 1 81 6 164

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 30 10 9 6 0 0 75 15 3326
2019 Unilingual English 54 25 9 6 5 0 0 80 11 388
2019 Unilingual French 60 22 18 0 0 0 0 82 0 12
2019 Either English or French 51 30 10 4 4 0 0 81 9 134
2017 Bilingual 44 30 12 8 5 1 0 75 13 3717
2017 Unilingual English 51 24 10 8 6 1 0 76 14 403
2017 Either English or French 53 27 6 7 6 0 1 81 13 164
2014 Bilingual 39 34 13 8 5 1 1 74 13 3561
2014 Unilingual English 45 25 14 7 7 1 1 72 15 354
2014 Unilingual French 81 19 0 0 0 0 0 100 0 10
2014 Either English or French 41 32 15 7 2 2 1 76 9 123

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 44 16 16 6 3 2 61 23 1447
2019 Unilingual English 10 21 23 21 17 5 3 34 41 33
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 35 18 10 5 5 0 65 17 3316
2019 Unilingual English 35 25 18 7 5 10 0 67 13 390
2019 Unilingual French 23 48 19 11 0 0 0 71 11 12
2019 Either English or French 47 27 9 5 3 8 0 81 9 135
2017 Bilingual 24 36 17 11 6 6 0 64 17 3723
2017 Unilingual English 30 29 17 10 5 9 1 65 16 400
2017 Either English or French 32 32 10 6 7 12 1 73 15 163
2014 Bilingual 20 36 20 10 6 7 0 60 18 3564
2014 Unilingual English 20 36 20 9 7 7 0 61 18 354
2014 Unilingual French 11 69 0 0 0 20 0 100 0 10
2014 Either English or French 29 28 19 10 4 9 1 64 15 123

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 35 19 14 7 2 0 60 21 3304
2019 Unilingual English 33 29 15 13 7 3 0 64 21 389
2019 Unilingual French 15 41 28 16 0 0 0 56 16 12
2019 Either English or French 44 23 19 5 4 5 0 70 9 135
2017 Bilingual 20 36 21 13 8 2 0 57 22 3726
2017 Unilingual English 23 34 19 15 7 2 1 59 22 402
2017 Either English or French 33 28 14 10 9 4 2 65 20 163
2014 Bilingual 15 32 23 17 10 2 0 48 28 3565
2014 Unilingual English 17 33 20 16 12 2 0 51 29 353
2014 Unilingual French 0 52 17 0 11 20 0 64 14 10
2014 Either English or French 29 30 11 15 7 6 1 63 24 123

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 31 21 20 9 3 0 48 30 3307
2019 Unilingual English 24 26 19 14 10 7 0 54 25 390
2019 Unilingual French 15 29 40 16 0 0 0 44 16 12
2019 Either English or French 27 31 20 6 5 11 0 65 12 135
2017 Bilingual 12 30 24 19 10 5 0 44 30 3719
2017 Unilingual English 18 28 17 21 9 6 1 50 32 403
2017 Either English or French 19 29 16 15 10 10 1 54 28 163
2014 Bilingual 8 27 24 22 14 4 0 36 38 3565
2014 Unilingual English 14 22 20 22 17 5 1 38 41 353
2014 Unilingual French 0 52 17 0 11 20 0 64 14 10
2014 Either English or French 20 21 21 18 13 6 1 44 33 122

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 32 21 21 12 2 0 46 33 3313
2019 Unilingual English 20 31 15 17 14 3 0 53 32 390
2019 Unilingual French 23 14 55 0 8 0 0 37 8 12
2019 Either English or French 21 34 24 7 8 6 0 58 16 135
2017 Bilingual 12 33 21 20 12 3 0 46 33 3723
2017 Unilingual English 17 29 17 19 13 4 0 49 34 401
2017 Either English or French 21 32 12 16 12 6 1 57 30 163
2014 Bilingual 8 28 20 26 15 2 0 37 42 3562
2014 Unilingual English 11 27 17 23 18 3 0 40 42 354
2014 Unilingual French 0 41 29 10 11 10 0 45 23 10
2014 Either English or French 21 28 17 15 15 5 1 52 31 123

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 30 19 6 2 3 0 72 8 3329
2019 Unilingual English 51 24 13 2 1 7 2 82 4 388
2019 Unilingual French 33 27 33 8 0 0 0 59 8 12
2019 Either English or French 55 25 12 2 4 2 0 82 5 135
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 47 17 12 3 1 0 67 16 3322
2019 Unilingual English 23 43 15 12 4 1 1 68 16 389
2019 Unilingual French 21 44 27 0 8 0 0 66 8 12
2019 Either English or French 31 44 15 5 4 2 0 76 9 135
2017 Bilingual 18 47 18 12 4 1 0 65 17 3719
2017 Unilingual English 23 40 19 10 7 1 0 64 17 403
2017 Either English or French 25 42 17 7 5 4 1 70 13 161
2014 Bilingual 13 39 21 17 8 1 0 53 26 3564
2014 Unilingual English 17 40 21 12 7 3 0 58 20 354
2014 Unilingual French 0 91 9 0 0 0 0 91 0 10
2014 Either English or French 26 31 21 12 7 2 2 59 19 123

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 29 23 26 12 2 0 38 38 3305
2019 Unilingual English 15 31 19 21 10 4 0 48 32 388
2019 Unilingual French 11 40 18 23 8 0 0 51 31 12
2019 Either English or French 21 33 23 13 7 3 0 56 20 135

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 40 12 9 4 2 1 74 13 3319
2019 Unilingual English 29 37 12 11 6 5 1 69 18 387
2019 Unilingual French 8 41 43 0 8 0 0 49 8 12
2019 Either English or French 28 33 19 10 4 5 1 64 15 135
2017 Bilingual 34 39 10 9 4 3 1 75 14 3723
2017 Unilingual English 26 37 11 10 9 5 2 67 21 402
2017 Either English or French 33 26 12 13 7 4 4 65 22 161
2014 Bilingual 37 37 11 8 4 2 1 77 12 3567
2014 Unilingual English 31 32 12 10 6 7 1 69 17 354
2014 Unilingual French 0 66 11 0 11 11 0 75 13 10
2014 Either English or French 37 23 13 15 3 5 4 66 20 123

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 41 20 9 4 2 0 67 13 3305
2019 Unilingual English 27 36 23 7 4 2 0 64 12 386
2019 Unilingual French 18 34 40 0 8 0 0 52 8 12
2019 Either English or French 36 34 19 4 4 3 0 73 7 133

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 22 19 17 16 11 3 40 38 3317
2019 Unilingual English 18 24 22 11 14 8 3 47 28 389
2019 Unilingual French 16 11 40 7 8 18 0 32 18 12
2019 Either English or French 23 18 23 10 9 13 4 50 23 135
2017 Bilingual 12 20 18 16 18 11 5 39 41 3718
2017 Unilingual English 13 17 18 14 19 18 3 37 41 401
2017 Either English or French 13 19 16 10 15 20 7 44 34 161
2014 Bilingual 11 20 19 20 17 10 3 36 42 3566
2014 Unilingual English 13 20 18 14 18 13 4 40 39 354
2014 Unilingual French 0 27 21 0 11 30 10 46 19 10
2014 Either English or French 20 15 22 14 13 11 5 42 32 123

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 26 17 21 21 1 0 39 43 3314
2019 Unilingual English 22 25 16 17 17 2 1 48 36 389
2019 Unilingual French 26 23 36 15 0 0 0 49 15 12
2019 Either English or French 23 30 18 11 12 6 1 57 24 134
2017 Bilingual 15 29 16 19 19 2 0 44 39 3724
2017 Unilingual English 19 28 16 17 17 3 0 48 35 403
2017 Either English or French 21 34 11 17 9 7 1 60 28 162
2014 Bilingual 11 30 19 21 16 2 0 42 38 3568
2014 Unilingual English 18 23 19 19 19 1 0 42 39 354
2014 Unilingual French 0 41 38 11 0 0 10 45 12 10
2014 Either English or French 21 20 18 14 17 8 1 46 35 123

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 24 14 20 25 2 1 39 46 3328
2019 Unilingual English 15 25 15 15 26 3 1 41 43 389
2019 Unilingual French 23 37 19 22 0 0 0 60 22 12
2019 Either English or French 18 24 15 13 22 3 5 46 38 135
2017 Bilingual 12 22 12 19 31 1 2 35 52 3720
2017 Unilingual English 12 19 15 18 31 2 3 33 52 403
2017 Either English or French 12 23 14 17 20 3 10 40 43 163
2014 Bilingual 11 23 15 23 26 1 1 35 50 3566
2014 Unilingual English 11 14 14 22 35 4 1 26 60 354
2014 Unilingual French 0 29 32 8 11 0 20 36 24 10
2014 Either English or French 13 16 15 13 32 5 6 32 50 123

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 25 16 6 5 1 4 72 11 3323
2019 Unilingual English 49 25 13 3 2 0 8 81 6 389
2019 Unilingual French 45 14 25 8 7 0 0 60 15 12
2019 Either English or French 56 23 8 3 3 1 6 84 7 133

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 10 8 4 5 1 12 80 10 3317
2019 Unilingual English 33 12 13 12 17 2 11 52 33 389
2019 Unilingual French 44 7 26 7 16 0 0 51 23 12
2019 Either English or French 40 18 9 8 14 5 6 66 25 135

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 25 17 7 3 1 3 72 11 3316
2019 Unilingual English 35 23 19 9 6 2 6 62 17 389
2019 Unilingual French 51 18 15 16 0 0 0 69 16 12
2019 Either English or French 36 27 16 9 3 4 5 69 14 135

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 20 18 11 7 3 4 61 19 3316
2019 Unilingual English 32 18 17 12 10 4 7 57 24 386
2019 Unilingual French 44 19 22 7 8 0 0 63 15 12
2019 Either English or French 32 23 12 9 8 7 9 66 20 133

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 13 9 6 5 2 10 77 13 3313
2019 Unilingual English 40 17 10 7 10 5 11 68 20 388
2019 Unilingual French 51 0 26 7 16 0 0 51 23 12
2019 Either English or French 46 19 9 3 6 7 9 78 11 132

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 9 5 2 1 2 5 91 4 3321
2019 Unilingual English 59 19 6 4 1 3 8 88 5 386
2019 Unilingual French 55 19 19 8 0 0 0 73 8 12
2019 Either English or French 59 19 9 1 1 5 7 89 1 134

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 70 10 6 2 3 3 5 88 6 3304
2019 Unilingual English 63 12 4 1 5 7 7 88 7 388
2019 Unilingual French 73 11 8 8 0 0 0 84 8 12
2019 Either English or French 67 9 5 5 2 6 5 86 8 133

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 77 5 3 1 1 2 11 94 3 3308
2019 Unilingual English 67 7 5 1 2 4 13 90 4 387
2019 Unilingual French 74 18 0 8 0 0 0 92 8 12
2019 Either English or French 68 9 5 2 3 4 9 89 6 135

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 44 21 12 3 4 0 62 16 3317
2019 Unilingual English 18 41 20 11 5 3 0 62 16 389
2019 Unilingual French 0 76 16 0 0 8 0 83 0 11
2019 Either English or French 16 41 23 10 2 7 2 62 13 135
2017 Bilingual 13 36 26 14 6 4 0 52 21 3721
2017 Unilingual English 13 39 24 12 6 4 1 55 19 400
2017 Either English or French 17 39 19 8 8 7 3 62 17 162

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 41 16 11 4 1 0 69 15 3305
2019 Unilingual English 35 36 15 6 5 2 0 72 12 389
2019 Unilingual French 25 66 0 8 0 0 0 92 8 11
2019 Either English or French 33 44 10 7 2 4 0 80 9 134
2017 Bilingual 29 44 14 8 3 2 0 75 11 3721
2017 Unilingual English 35 40 12 7 4 2 0 77 12 402
2017 Either English or French 36 44 9 6 3 1 1 81 9 163
2014 Bilingual 32 42 14 7 2 2 0 76 10 3567
2014 Unilingual English 38 34 13 8 3 3 0 75 12 354
2014 Unilingual French 20 70 10 0 0 0 0 90 0 10
2014 Either English or French 43 33 14 6 3 1 0 77 9 122

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 42 14 6 2 3 0 78 8 3315
2019 Unilingual English 39 32 13 6 5 4 1 75 11 388
2019 Unilingual French 45 38 8 8 0 0 0 83 8 11
2019 Either English or French 39 37 10 6 2 6 0 82 8 133
2017 Bilingual 31 40 16 5 3 4 0 75 9 3721
2017 Unilingual English 31 34 19 5 4 6 1 70 10 402
2017 Either English or French 31 41 14 3 4 6 1 77 8 163
2014 Bilingual 36 40 14 4 2 5 0 80 6 3563
2014 Unilingual English 41 32 14 4 3 6 0 77 8 354
2014 Unilingual French 20 61 19 0 0 0 0 81 0 10
2014 Either English or French 49 27 10 6 2 6 0 81 9 123

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 39 13 8 4 0 0 75 12 3318
2019 Unilingual English 47 33 10 5 3 1 0 81 8 390
2019 Unilingual French 49 35 0 16 0 0 0 84 16 11
2019 Either English or French 52 32 9 4 2 1 0 85 6 135
2017 Bilingual 34 43 12 7 4 0 0 77 11 3720
2017 Unilingual English 40 38 11 8 2 0 0 79 10 403
2017 Either English or French 49 30 10 7 3 0 1 79 11 163
2014 Bilingual 31 43 14 8 4 0 0 74 12 3565
2014 Unilingual English 40 35 12 8 4 0 0 76 12 354
2014 Unilingual French 30 52 19 0 0 0 0 81 0 10
2014 Either English or French 47 30 13 7 4 0 0 76 10 123

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 35 19 13 6 0 0 62 19 3318
2019 Unilingual English 40 28 15 10 6 1 0 69 16 389
2019 Unilingual French 29 47 0 16 8 0 0 75 25 11
2019 Either English or French 44 27 18 4 5 2 0 71 10 134
2017 Bilingual 25 34 22 12 6 1 0 60 18 3717
2017 Unilingual English 34 32 17 12 5 1 0 66 17 402
2017 Either English or French 40 27 17 8 7 1 1 68 15 162
2014 Bilingual 19 38 21 15 6 1 0 57 21 3565
2014 Unilingual English 26 39 16 10 7 1 0 65 18 352
2014 Unilingual French 10 71 19 0 0 0 0 81 0 10
2014 Either English or French 30 35 20 8 5 1 1 66 13 123

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 37 19 12 6 0 0 63 18 3307
2019 Unilingual English 38 31 15 9 6 1 0 70 15 384
2019 Unilingual French 44 30 0 27 0 0 0 73 27 10
2019 Either English or French 37 33 18 8 4 1 0 70 12 134
2017 Bilingual 24 39 19 12 6 0 0 64 18 3722
2017 Unilingual English 33 33 16 12 6 0 0 66 18 403
2017 Either English or French 39 31 14 9 8 0 1 69 16 163
2014 Bilingual 19 38 20 16 7 0 0 57 23 3565
2014 Unilingual English 26 39 15 13 7 1 0 65 20 354
2014 Unilingual French 10 62 28 0 0 0 0 72 0 10
2014 Either English or French 31 33 20 9 6 1 1 65 15 123

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 31 15 9 5 2 1 70 15 3329
2019 Unilingual English 44 25 15 6 6 3 1 72 13 390
2019 Unilingual French 32 43 8 17 0 0 0 75 17 11
2019 Either English or French 38 22 16 12 6 4 1 64 19 135
2017 Bilingual 33 33 15 9 6 3 1 69 16 3718
2017 Unilingual English 37 27 16 10 7 3 0 65 18 402
2017 Either English or French 40 22 13 9 7 5 3 68 18 162
2014 Bilingual 31 30 17 11 7 3 1 64 18 3562
2014 Unilingual English 30 30 14 14 6 5 1 64 22 354
2014 Unilingual French 0 62 19 0 0 10 10 77 0 10
2014 Either English or French 38 29 14 8 8 2 1 69 16 123
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 43 32 25 3327
2019 Unilingual English 27 38 35 390
2019 Unilingual French 24 20 56 11
2019 Either English or French 45 22 33 135
2017 Bilingual 37 36 27 3729
2017 Unilingual English 30 34 36 403
2017 Either English or French 38 30 32 163
2014 Bilingual 38 33 29 3567
2014 Unilingual English 33 31 37 354
2014 Unilingual French 9 70 21 10
2014 Either English or French 35 39 25 123

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 10 58 16 5 7 5 1437
2019 Unilingual English 11 35 22 5 20 7 104
2017 Bilingual 10 50 21 6 6 7 1388
2017 Unilingual English 18 30 25 4 17 6 121
2017 Either English or French 7 25 15 7 43 3 60
2014 Bilingual 9 56 20 10 9999 6 1370
2014 Unilingual English 20 40 16 10 9999 15 114
2014 Either English or French 15 25 27 8 9999 25 45
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 47 9 7 3 1 4 79 11 3320
2019 Unilingual English 27 47 10 10 5 1 0 75 15 388
2019 Unilingual French 29 43 29 0 0 0 0 71 0 11
2019 Either English or French 26 36 8 11 6 3 10 71 20 134

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 29 10 4 1 6 4 83 6 3320
2019 Unilingual English 51 27 10 2 3 7 0 84 5 389
2019 Unilingual French 49 43 8 0 0 0 0 92 0 11
2019 Either English or French 47 19 11 3 1 10 8 81 5 133
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 13 87 3325
2019 Unilingual English 13 87 390

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 38 62 437
2019 Unilingual English 42 58 53

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 70 30 437
2019 Unilingual English 71 29 53

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 437

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 437
2019 Unilingual English 0 100 53

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 437

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 437

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 437

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 41 59 432
2019 Unilingual English 42 58 52

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 40 60 432
2019 Unilingual English 43 57 52

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 48 52 432
2019 Unilingual English 46 54 52

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 44 56 432
2019 Unilingual English 49 51 52

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 32 68 432
2019 Unilingual English 28 72 52

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 53 47 432
2019 Unilingual English 47 53 52

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 30 70 432
2019 Unilingual English 30 70 52

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 432
2019 Unilingual English 10 90 52

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 432
2019 Unilingual English 19 81 52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 432
2019 Unilingual English 56 44 52

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 25 75 432
2019 Unilingual English 24 76 52

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 432
2019 Unilingual English 19 81 52

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 52 48 432
2019 Unilingual English 46 54 52

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 28 72 432
2019 Unilingual English 17 83 52

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 432
2019 Unilingual English 12 88 52

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 432
2019 Unilingual English 25 75 52

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 432
2019 Unilingual English 12 88 52

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 432

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 432
2019 Unilingual English 13 87 52

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 432
2019 Unilingual English 14 86 52

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 26 74 432
2019 Unilingual English 27 73 52

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 415

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 21 79 415

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 415

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 415

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 415

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 415

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 415

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 415

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 415

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 40 60 415

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 13 87 415

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 415

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 2 98 415

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 415

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 415

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 415

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 19 81 3320
2019 Unilingual English 15 85 388

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 17 20 11 9 27 6 41 29 3327
2019 Unilingual English 15 12 23 5 8 30 8 43 20 390
2019 Unilingual French 8 30 8 8 8 8 29 61 26 11
2019 Either English or French 20 12 18 5 5 33 8 54 17 135
2017 Bilingual 9 16 19 9 8 29 10 42 28 3722
2017 Unilingual English 11 13 21 6 9 30 10 40 24 403
2017 Either English or French 14 13 12 8 7 32 15 50 28 163
2014 Bilingual 9 16 21 8 7 31 8 41 25 3567
2014 Unilingual English 10 15 21 7 9 27 12 41 25 353
2014 Unilingual French 0 29 21 10 11 19 10 41 29 10
2014 Either English or French 18 13 20 4 3 30 12 53 12 123

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 32 20 10 6 12 1 59 19 3327
2019 Unilingual English 27 23 20 6 6 16 1 61 15 390
2019 Unilingual French 32 35 0 8 8 8 8 80 20 11
2019 Either English or French 30 31 12 7 5 13 2 71 15 134
2017 Bilingual 16 29 21 9 6 15 2 55 19 3722
2017 Unilingual English 21 22 21 8 6 18 4 56 17 402
2017 Either English or French 24 26 12 4 7 22 6 68 14 164
2014 Bilingual 15 28 23 8 6 18 2 54 18 3564
2014 Unilingual English 16 24 22 10 7 19 2 51 21 353
2014 Unilingual French 0 29 21 0 11 28 10 48 18 10
2014 Either English or French 26 21 18 6 2 25 2 65 11 123
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 3322
2019 Unilingual English 8 92 389

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 36 64 316
2019 Unilingual English 45 55 29

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 76 24 316
2019 Unilingual English 71 29 29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 316
2019 Unilingual English 0 100 29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 316
2019 Unilingual English 0 100 29

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 316

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 316

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 316
2019 Unilingual English 18 82 29

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 19 81 314
2019 Unilingual English 32 68 29

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 314
2019 Unilingual English 26 74 29

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 314

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 314

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 32 68 314
2019 Unilingual English 47 53 29

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 43 57 314
2019 Unilingual English 24 76 29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 314

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 2 98 314

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 314

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 18 82 314
2019 Unilingual English 19 81 29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 29

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 314
2019 Unilingual English 19 81 29

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 314
2019 Unilingual English 0 100 29

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 314
2019 Unilingual English 29 71 29

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 24 76 310
2019 Unilingual English 35 65 29

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 310

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 310

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 310
2019 Unilingual English 24 76 29

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 310

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 310

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 310

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 310

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 57 43 310
2019 Unilingual English 37 63 29

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 284

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 284

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 284

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 2 98 284

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 284

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 4 96 284

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 284

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 284

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 284

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 24 76 284

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 284

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 284

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 69 31 284

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 3 97 284

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 284

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 3321
2019 Unilingual English 10 90 390

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 17 21 7 5 33 6 47 19 3323
2019 Unilingual English 16 12 22 4 6 32 8 46 17 390
2019 Unilingual French 0 40 16 0 8 8 29 63 12 11
2019 Either English or French 20 13 20 3 2 37 5 57 9 134
2017 Bilingual 10 17 19 4 4 37 8 50 15 3722
2017 Unilingual English 14 9 25 3 4 38 8 41 14 403
2017 Either English or French 15 10 20 4 3 35 13 50 12 164
2014 Bilingual 10 16 21 4 3 40 7 49 13 3567
2014 Unilingual English 12 14 23 4 5 32 10 45 14 353
2014 Unilingual French 0 29 30 0 21 19 0 36 26 10
2014 Either English or French 17 13 21 2 2 33 10 54 8 123

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 32 19 7 4 15 1 64 13 3319
2019 Unilingual English 27 26 18 5 5 18 1 66 12 389
2019 Unilingual French 29 29 16 8 0 9 9 70 10 11
2019 Either English or French 32 29 19 2 2 16 1 73 4 134
2017 Bilingual 19 33 18 5 4 19 2 66 11 3720
2017 Unilingual English 23 20 23 4 4 23 3 58 11 402
2017 Either English or French 29 27 15 3 3 18 5 73 8 164
2014 Bilingual 19 29 21 4 3 22 2 63 10 3561
2014 Unilingual English 21 22 22 5 4 23 3 58 12 353
2014 Unilingual French 0 29 21 0 11 38 0 48 18 10
2014 Either English or French 27 27 15 2 2 24 2 73 6 123
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 26 24 13 15 0 1 47 28 3320
2019 Unilingual English 26 27 20 13 13 1 1 54 26 388
2019 Unilingual French 43 23 19 7 8 0 0 66 15 12
2019 Either English or French 23 27 23 7 20 0 1 50 27 134
2017 Bilingual 16 22 22 16 22 0 2 40 38 3717
2017 Unilingual English 20 23 18 15 21 1 2 45 37 401
2017 Either English or French 22 25 16 12 20 1 4 50 34 163

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 25 28 19 15 0 1 37 35 3322
2019 Unilingual English 24 27 27 14 7 1 0 51 22 387
2019 Unilingual French 29 7 48 8 8 0 0 36 16 11
2019 Either English or French 37 30 18 9 6 0 0 67 15 135
2017 Bilingual 10 21 31 21 16 0 1 31 37 3721
2017 Unilingual English 19 29 26 16 9 1 1 48 26 400
2017 Either English or French 24 33 21 11 8 0 2 58 20 164

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 28 27 17 11 0 1 44 29 3307
2019 Unilingual English 28 31 21 13 6 1 1 59 19 385
2019 Unilingual French 17 27 48 8 0 0 0 44 8 11
2019 Either English or French 40 32 16 5 7 0 0 72 12 133
2017 Bilingual 12 25 28 20 13 0 1 38 34 3720
2017 Unilingual English 22 31 21 16 7 0 3 55 24 401
2017 Either English or French 29 33 17 10 8 0 3 64 19 163

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 23 24 20 17 0 1 38 37 3305
2019 Unilingual English 24 27 21 15 11 1 1 52 27 386
2019 Unilingual French 16 20 39 17 8 0 0 36 25 11
2019 Either English or French 33 25 19 10 11 3 0 59 21 135
2017 Bilingual 11 21 26 21 19 1 1 33 40 3716
2017 Unilingual English 18 26 17 20 15 1 3 46 37 401
2017 Either English or French 27 25 17 17 11 2 2 54 28 164

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 28 20 12 9 0 2 57 22 3310
2019 Unilingual English 46 28 10 7 4 1 5 78 11 385
2019 Unilingual French 44 0 39 8 8 0 0 44 16 11
2019 Either English or French 62 21 8 5 3 0 1 84 8 135
2017 Bilingual 25 27 20 13 9 1 5 55 24 3715
2017 Unilingual English 39 26 15 7 4 0 8 71 12 400
2017 Either English or French 41 25 13 6 5 1 10 74 12 163

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 27 23 15 12 0 1 48 28 3319
2019 Unilingual English 31 32 21 7 8 1 1 64 14 388
2019 Unilingual French 29 47 17 0 8 0 0 75 8 11
2019 Either English or French 38 30 17 4 9 1 1 70 13 134
2017 Bilingual 18 27 25 17 12 0 1 45 30 3715
2017 Unilingual English 29 30 24 9 7 0 1 60 16 403
2017 Either English or French 28 32 24 5 8 0 2 62 13 163

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 36 24 11 6 0 1 59 17 3307
2019 Unilingual English 29 32 20 11 6 1 2 62 18 384
2019 Unilingual French 40 25 35 0 0 0 0 65 0 11
2019 Either English or French 30 35 18 10 3 1 3 67 13 135
2017 Bilingual 20 32 26 13 7 1 1 54 20 3713
2017 Unilingual English 27 33 18 12 6 1 2 62 19 401
2017 Either English or French 32 32 15 10 8 1 3 66 18 163

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 33 27 13 7 0 1 53 20 3303
2019 Unilingual English 24 33 23 9 8 1 1 59 18 387
2019 Unilingual French 29 27 24 20 0 0 0 56 20 11
2019 Either English or French 35 29 21 6 6 0 3 66 12 134
2017 Bilingual 16 32 27 15 8 0 1 49 24 3712
2017 Unilingual English 22 31 24 12 8 1 1 55 20 403
2017 Either English or French 27 36 19 7 6 1 3 67 13 163

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 32 24 13 8 0 1 55 21 3299
2019 Unilingual English 27 28 22 14 7 1 2 56 21 390
2019 Unilingual French 40 16 35 8 0 0 0 56 8 11
2019 Either English or French 30 31 23 8 7 0 1 61 16 135
2017 Bilingual 20 33 24 14 7 0 1 54 22 3711
2017 Unilingual English 27 27 21 16 7 0 2 55 23 402
2017 Either English or French 25 36 21 7 8 0 3 63 15 163

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 29 18 11 8 1 1 63 19 3297
2019 Unilingual English 38 27 16 10 7 1 2 66 17 387
2019 Unilingual French 57 8 20 15 0 0 0 65 15 11
2019 Either English or French 47 26 12 9 5 1 1 74 14 133

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 29 24 13 7 0 0 55 21 3295
2019 Unilingual English 33 37 17 6 5 1 2 71 12 389
2019 Unilingual French 47 28 25 0 0 0 0 75 0 11
2019 Either English or French 36 30 17 9 5 2 1 68 14 134
2017 Bilingual 21 30 26 14 7 0 1 51 22 3704
2017 Unilingual English 33 31 16 11 5 1 3 67 17 401
2017 Either English or French 39 31 18 5 5 0 1 71 10 161

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 25 16 8 5 0 1 71 13 3296
2019 Unilingual English 42 31 12 7 5 0 1 75 13 385
2019 Unilingual French 34 34 26 7 0 0 0 68 7 12
2019 Either English or French 55 20 11 6 7 0 1 76 13 135
2017 Bilingual 48 25 15 6 4 0 1 75 10 3716
2017 Unilingual English 51 22 14 7 4 0 3 75 11 403
2017 Either English or French 57 19 11 5 4 1 3 79 9 164

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 12 5 3 2 1 9 89 5 3298
2019 Unilingual English 65 16 4 4 2 1 8 89 7 388
2019 Unilingual French 60 22 18 0 0 0 0 82 0 10
2019 Either English or French 69 13 6 2 4 1 5 88 6 135
2017 Bilingual 70 13 6 4 3 1 4 86 8 3715
2017 Unilingual English 71 8 6 5 5 1 3 84 10 403
2017 Either English or French 72 11 5 4 3 2 3 87 8 164

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 13 7 4 5 1 3 83 9 3310
2019 Unilingual English 70 12 5 2 5 1 4 87 8 387
2019 Unilingual French 75 8 17 0 0 0 0 83 0 11
2019 Either English or French 77 11 4 3 3 0 2 90 6 134
2017 Bilingual 56 27 10 4 2 0 2 84 6 3717
2017 Unilingual English 55 25 8 6 3 0 3 83 9 403
2017 Either English or French 62 19 6 5 3 1 3 85 9 163

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 27 11 4 2 0 2 82 6 3300
2019 Unilingual English 57 26 11 2 2 1 2 85 4 383
2019 Unilingual French 67 16 8 8 0 0 0 83 8 11
2019 Either English or French 66 22 6 2 4 0 1 88 5 134
2017 Bilingual 56 20 10 6 4 0 2 78 11 3716
2017 Unilingual English 56 22 9 5 6 0 2 79 12 400
2017 Either English or French 62 14 7 7 5 1 3 80 13 161

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 21 11 8 7 0 1 75 14 3276
2019 Unilingual English 61 17 10 5 4 1 2 80 10 387
2019 Unilingual French 84 16 0 0 0 0 0 100 0 11
2019 Either English or French 66 16 6 5 6 0 1 83 11 132
2017 Bilingual 50 17 7 3 1 0 21 86 5 3709
2017 Unilingual English 60 8 2 2 1 0 26 92 4 402
2017 Either English or French 65 6 1 1 1 0 25 96 3 163

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 18 9 3 2 0 19 83 6 3287
2019 Unilingual English 64 6 3 1 1 1 25 93 3 382
2019 Unilingual French 82 18 0 0 0 0 0 100 0 10
2019 Either English or French 67 7 1 1 2 0 22 95 4 134
2017 Bilingual 66 20 6 2 1 0 6 91 2 3698
2017 Unilingual English 69 16 5 1 0 1 7 93 2 402
2017 Either English or French 67 13 8 2 1 0 10 89 3 164

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 67 19 7 2 1 0 5 91 2 3298
2019 Unilingual English 73 11 4 3 2 0 7 90 5 383
2019 Unilingual French 79 21 0 0 0 0 0 100 0 10
2019 Either English or French 74 14 4 0 4 0 4 92 4 135
2017 Bilingual 71 12 5 4 4 1 5 87 8 3721
2017 Unilingual English 54 15 8 10 8 1 5 73 18 403
2017 Either English or French 57 10 9 7 11 1 7 72 19 163

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 9 4 3 5 0 4 88 8 3302
2019 Unilingual English 62 14 6 5 6 2 5 82 12 384
2019 Unilingual French 63 12 8 8 8 0 0 75 17 11
2019 Either English or French 49 15 8 9 17 0 3 66 26 134
2017 Bilingual 54 25 12 3 2 0 3 82 5 3713
2017 Unilingual English 55 26 9 4 2 0 4 85 6 400
2017 Either English or French 55 22 8 5 2 0 7 84 8 163

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 26 11 3 1 0 2 84 5 3303
2019 Unilingual English 57 23 10 3 2 1 4 84 6 386
2019 Unilingual French 48 14 31 7 0 0 0 62 7 12
2019 Either English or French 48 33 12 2 3 0 3 82 6 133

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 29 39 16 5 0 0 39 22 3329
2019 Unilingual English 16 39 28 12 5 0 0 55 17 390
2019 Unilingual French 9 24 59 8 0 0 0 33 8 11
2019 Either English or French 20 40 26 13 1 0 0 60 14 135
2017 Bilingual 6 23 44 18 8 0 0 30 26 3728
2017 Unilingual English 15 27 38 13 6 1 0 43 19 401
2017 Either English or French 13 40 31 9 6 0 1 53 16 164

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 21 40 21 7 0 0 28 32 3311
2019 Unilingual English 8 16 38 25 11 0 1 37 24 387
2019 Unilingual French 7 14 34 37 8 0 0 45 21 12
2019 Either English or French 5 18 39 28 10 0 0 38 23 132
2017 Bilingual 9 22 41 20 8 0 0 28 31 3716
2017 Unilingual English 9 15 42 22 11 0 2 33 24 401
2017 Either English or French 6 14 36 28 14 0 1 43 20 164

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 43 18 13 5 3 0 63 18 3318
2019 Unilingual English 25 35 19 9 6 6 0 63 16 389
2019 Unilingual French 17 47 19 17 0 0 0 64 17 11
2019 Either English or French 21 36 13 13 7 10 0 63 22 134
2017 Bilingual 14 39 20 13 8 6 0 56 23 3720
2017 Unilingual English 16 29 21 13 11 10 0 50 26 402
2017 Either English or French 12 31 13 9 13 20 2 55 28 164

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 31 21 18 11 2 0 48 30 3327
2019 Unilingual English 22 33 19 12 9 4 0 58 23 385
2019 Unilingual French 23 54 8 15 0 0 0 77 15 12
2019 Either English or French 22 34 18 16 7 4 0 57 24 135
2017 Bilingual 10 35 21 20 11 2 0 46 32 3722
2017 Unilingual English 17 31 20 17 11 4 1 50 29 402
2017 Either English or French 18 34 13 14 11 8 2 57 28 164
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 3326
2019 Unilingual English 18 82 390
2019 Unilingual French 34 66 12
2019 Either English or French 12 88 135
2017 Bilingual 14 86 3717
2017 Unilingual English 21 79 400
2017 Either English or French 15 85 163
2014 Bilingual 12 88 3559
2014 Unilingual English 15 85 352
2014 Unilingual French 0 100 10
2014 Either English or French 5 95 123

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 74 26 492
2019 Unilingual English 71 29 71
2017 Bilingual 73 27 518
2017 Unilingual English 68 32 84
2017 Either English or French 66 34 26
2014 Bilingual 72 28 410
2014 Unilingual English 65 35 53

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 33 5 12 3 0 1 80 15 363
2019 Unilingual English 50 25 10 12 1 0 2 76 13 50
2017 Bilingual 42 40 6 6 4 1 1 83 11 377
2017 Unilingual English 46 27 9 14 5 0 0 73 19 58
2017 Either English or French 38 51 0 5 5 0 0 90 10 17
2014 Bilingual 48 34 6 8 2 1 1 83 10 297
2014 Unilingual English 49 39 6 3 3 0 0 88 6 34
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 32 22 13 11 2 1 19 81 3323
2019 Unilingual English 23 33 18 11 8 5 2 25 75 386
2019 Unilingual French 61 8 7 0 16 0 8 66 34 12
2019 Either English or French 22 32 15 13 11 5 2 24 76 135
2017 Bilingual 21 23 22 14 16 3 1 22 78 3726
2017 Unilingual English 26 24 15 11 17 6 2 28 72 402
2017 Either English or French 28 20 18 11 13 8 3 31 69 164

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 59 41 2613
2019 Unilingual English 52 48 274

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 37 63 2580
2019 Unilingual English 46 54 271

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 19 18 22 26 2 7 28 52 2577
2019 Unilingual English 12 21 15 17 25 3 8 37 46 273
2017 Bilingual 5 16 16 19 33 2 9 23 59 2794
2017 Unilingual English 10 18 17 18 31 2 5 30 53 269
2017 Either English or French 13 23 20 13 22 1 8 40 39 103

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 4 14 16 22 36 2 7 19 64 2577
2019 Unilingual English 7 19 15 19 32 2 6 28 55 274
2017 Bilingual 2 7 11 18 55 2 6 10 78 2790
2017 Unilingual English 5 9 11 13 56 2 3 15 73 269
2017 Either English or French 8 13 13 16 46 1 4 22 64 103

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 16 14 9 9 1 9 64 20 3280
2019 Unilingual English 43 19 11 9 8 1 9 70 18 390
2019 Unilingual French 41 26 8 11 0 0 15 78 13 12
2019 Either English or French 52 14 10 5 6 3 10 75 13 133
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