2019 Public Service Employee Survey Results for Natural Resources Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	43	4	11	3	82	14	849
2019	Non-supervisor	42	42	5	8	3	84	11	1989
2017	Supervisor	30	50	4	12	5	80	17	759
2017	Non-supervisor	36	45	4	11	3	81	15	1952
2014	Supervisor	36	46	5	8	4	82	13	848
2014	Non-supervisor	34	47	6	9	4	81	13	2127
2011	Supervisor	43	41	4	9	3	84	12	1034
2011	Non-supervisor	40	44	4	9	2	84	11	2307
2008	Supervisor	45	42	4	7	3	87	10	965
2008	Non-supervisor	44	42	4	7	3	86	10	2286

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	17	5	9	3	1	83	12	845
2019	Non-supervisor	69	17	5	5	2	1	87	8	1986
2017	Supervisor	59	21	6	9	4	1	81	13	757
2017	Non-supervisor	66	19	6	7	2	0	85	9	1952
2014	Supervisor	62	20	6	7	4	1	83	11	848
2014	Non-supervisor	62	21	6	7	3	1	83	11	2123
2011	Supervisor	66	18	4	8	3	1	85	11	1028
2011	Non-supervisor	62	19	5	8	4	1	82	13	2302
2008	Supervisor	63	18	5	10	4	1	81	14	964
2008	Non-supervisor	65	17	5	8	3	1	83	11	2284

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	30	4	8	3	84	11	849
2019	Non-supervisor	49	34	6	7	4	83	11	1989
2017	Supervisor	47	37	5	7	4	84	11	758
2017	Non-supervisor	44	37	6	8	4	82	12	1950
2014	Supervisor	53	29	6	6	5	83	11	847
2014	Non-supervisor	43	35	7	9	6	78	15	2126
2011	Supervisor	55	29	5	6	4	85	10	1033
2011	Non-supervisor	43	37	8	8	4	80	12	2302

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	36	13	10	3	1	74	13	846
2019	Non-supervisor	32	39	13	12	4	1	71	16	1983
2018	Supervisor	29	47	10	10	3	0	77	13	759
2018	Non-supervisor	25	44	13	12	5	1	70	17	1909
2017	Supervisor	30	43	13	8	5	0	74	13	758
2017	Non-supervisor	29	40	14	11	6	1	70	17	1950
2014	Supervisor	32	41	11	9	7	0	73	16	848
2014	Non-supervisor	24	37	15	16	7	1	62	23	2124
2011	Supervisor	32	39	14	8	5	1	72	13	1033
2011	Non-supervisor	26	40	16	11	6	2	67	17	2303
2008	Supervisor	34	40	16	6	3	2	75	9	965
2008	Non-supervisor	28	40	15	11	4	2	69	15	2286

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	31	7	3	2	88	5	844
2019	Non-supervisor	54	31	7	5	2	85	7	1977
2017	Supervisor	59	29	7	4	1	89	5	754
2017	Non-supervisor	54	33	6	5	1	87	6	1945
2014	Supervisor	55	32	6	4	1	88	6	846
2014	Non-supervisor	46	38	7	6	2	84	8	2126

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	33	10	10	6	0	0	73	16	844
2019	Non-supervisor	50	28	10	7	5	1	1	79	11	1985
2018	Supervisor	39	33	10	10	6	0	1	73	17	761
2018	Non-supervisor	46	33	9	7	4	0	1	80	11	1904
2017	Supervisor	38	32	11	11	8	0	0	70	19	756
2017	Non-supervisor	47	32	9	6	4	0	1	80	11	1948
2014	Supervisor	38	32	13	10	6	0	0	70	16	848
2014	Non-supervisor	39	34	13	8	4	0	1	74	13	2126
2011	Supervisor	38	35	10	10	5	0	0	74	16	1036
2011	Non-supervisor	41	36	11	6	4	0	1	78	10	2302

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	39	8	6	4	83	9	848
2019	Non-supervisor	38	36	12	8	5	75	13	1990
2018	Supervisor	41	43	9	4	2	84	7	756
2018	Non-supervisor	35	41	12	8	4	76	12	1899
2017	Supervisor	40	45	7	6	2	85	8	759
2017	Non-supervisor	33	44	11	7	4	78	11	1951
2014	Supervisor	38	43	8	8	3	81	10	847
2014	Non-supervisor	27	45	12	10	5	73	15	2128
2011	Supervisor	42	39	9	6	3	82	9	1031
2011	Non-supervisor	32	42	12	8	6	74	14	2301
2008	Supervisor	45	38	8	6	3	83	9	962
2008	Non-supervisor	33	44	11	8	4	77	12	2272

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	35	14	14	6	0	66	20	847
2019	Non-supervisor	31	36	14	12	7	0	67	19	1987
2018	Supervisor	31	34	15	11	8	0	65	19	757
2018	Non-supervisor	27	35	15	13	9	0	63	22	1905
2017	Supervisor	28	37	14	14	7	0	66	20	759
2017	Non-supervisor	29	35	16	12	8	0	64	20	1948
2014	Supervisor	24	39	15	13	8	0	64	21	845
2014	Non-supervisor	21	35	17	15	11	0	56	26	2128
2011	Supervisor	24	39	16	11	10	0	63	21	1034
2011	Non-supervisor	22	40	17	12	9	1	62	21	2305

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	41	11	11	4	73	16	842
2019	Non-supervisor	30	39	13	13	5	70	18	1984
2018	Supervisor	33	40	10	12	4	74	16	762
2018	Non-supervisor	27	41	13	12	6	69	18	1907
2017	Supervisor	35	37	10	12	6	72	18	759
2017	Non-supervisor	29	42	13	11	6	71	17	1948

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	38	8	5	2	0	85	7	842
2019	Non-supervisor	37	40	12	8	3	0	77	11	1986
2018	Supervisor	50	38	8	4	1	0	87	5	761
2018	Non-supervisor	37	43	11	6	2	0	81	8	1904
2017	Supervisor	46	38	7	6	3	0	84	8	758
2017	Non-supervisor	39	39	11	7	3	1	79	10	1950
2014	Supervisor	49	37	8	4	2	0	86	6	847
2014	Non-supervisor	34	41	13	7	3	1	76	11	2126
2011	Supervisor	48	38	8	4	2	0	86	6	1035
2011	Non-supervisor	34	42	13	7	3	0	77	10	2304
2008	Supervisor	49	37	7	3	3	0	87	6	963
2008	Non-supervisor	37	40	12	6	3	1	78	10	2280

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	35	12	10	6	73	15	842
2019	Non-supervisor	36	34	12	11	7	70	18	1981
2018	Supervisor	38	38	10	8	5	76	14	758
2018	Non-supervisor	31	37	14	11	8	67	19	1906
2017	Supervisor	34	38	11	10	7	72	16	759
2017	Non-supervisor	31	37	13	11	7	68	19	1948

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	30	8	2	2	88	4	838
2019	Non-supervisor	50	32	11	4	2	83	6	1980
2018	Supervisor	58	33	7	1	1	91	2	755
2018	Non-supervisor	48	36	10	4	2	84	6	1890
2017	Supervisor	59	33	5	1	1	92	3	752
2017	Non-supervisor	50	36	10	3	1	86	5	1950
2014	Supervisor	66	27	5	2	0	94	2	846
2014	Non-supervisor	55	31	8	3	2	87	5	2127
2011	Supervisor	68	26	4	1	1	94	2	1031
2011	Non-supervisor	54	33	9	3	1	86	5	2305

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	36	9	7	5	79	12	845
2019	Non-supervisor	33	36	14	12	5	70	17	1980
2018	Supervisor	40	40	9	8	3	80	11	755
2018	Non-supervisor	29	39	14	12	6	68	18	1901
2017	Supervisor	42	39	7	8	4	81	12	752
2017	Non-supervisor	30	41	13	10	6	71	16	1946
2014	Supervisor	33	43	8	10	6	76	16	847
2014	Non-supervisor	20	43	15	13	9	63	22	2126
2011	Supervisor	39	39	8	8	6	78	14	1034
2011	Non-supervisor	28	41	14	10	7	69	16	2298

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	33	10	6	4	81	10	843
2019	Non-supervisor	39	32	15	8	4	72	13	1984
2018	Supervisor	47	33	11	5	3	81	8	756
2018	Non-supervisor	36	35	15	9	5	71	14	1899
2017	Supervisor	47	34	9	6	4	81	10	751
2017	Non-supervisor	38	36	13	9	5	74	13	1947
2014	Supervisor	40	35	11	9	4	75	13	848
2014	Non-supervisor	30	37	14	12	7	67	19	2127

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	39	12	12	5	0	1	70	18	840
2019	Non-supervisor	33	39	15	8	4	1	1	72	12	1962
2018	Supervisor	32	36	13	13	5	0	1	69	18	759
2018	Non-supervisor	27	37	18	11	6	0	1	65	17	1899
2017	Supervisor	31	36	14	12	5	0	1	68	18	753
2017	Non-supervisor	31	38	14	11	5	1	1	70	16	1950
2014	Supervisor	31	33	15	13	6	1	1	65	20	848
2014	Non-supervisor	26	37	16	12	7	1	1	64	20	2125
2011	Supervisor	35	37	13	9	4	1	1	74	13	1034
2011	Non-supervisor	30	41	15	8	4	1	1	73	12	2306

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	37	9	5	1	85	7	847
2019	Non-supervisor	45	36	10	6	3	80	9	1987
2018	Supervisor	47	37	11	4	1	84	5	755
2018	Non-supervisor	40	39	12	6	3	79	9	1906
2017	Supervisor	45	40	8	5	2	85	7	753
2017	Non-supervisor	41	40	10	6	3	81	9	1946
2014	Supervisor	42	41	8	7	1	84	8	848
2014	Non-supervisor	37	40	12	8	3	77	11	2125
2011	Supervisor	46	40	7	4	2	87	7	1035
2011	Non-supervisor	38	43	9	6	3	81	9	2306
2008	Supervisor	50	38	5	4	2	89	6	965
2008	Non-supervisor	40	44	8	6	2	84	8	2282

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	29	24	16	12	0	48	27	847
2019	Non-supervisor	41	35	14	5	3	1	77	9	1981
2018	Supervisor	17	31	23	17	12	0	48	29	760
2018	Non-supervisor	37	34	17	7	4	1	72	11	1913
2017	Supervisor	15	31	24	18	11	1	47	29	757
2017	Non-supervisor	38	38	15	6	2	1	76	9	1953
2014	Supervisor	17	32	19	17	13	1	50	31	848
2014	Non-supervisor	33	37	17	7	4	1	71	11	2127
2011	Supervisor	13	31	22	19	13	1	45	33	1032
2011	Non-supervisor	31	38	18	7	4	1	70	12	2305
2008	Supervisor	11	29	26	21	13	1	40	34	963
2008	Non-supervisor	28	38	19	9	5	1	67	13	2287

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	24	41	20	5	0	1	25	34	848
2019	Non-supervisor	7	20	35	25	10	1	1	36	28	1987
2018	Supervisor	9	24	44	18	5	1	1	23	33	756
2018	Non-supervisor	8	22	36	24	8	1	2	33	31	1902
2017	Supervisor	11	26	41	16	5	0	1	21	37	754
2017	Non-supervisor	8	22	35	21	9	1	4	32	32	1938
2014	Supervisor	10	26	42	16	5	0	1	22	36	844
2014	Non-supervisor	10	26	38	17	6	1	2	24	37	2123
2011	Supervisor	11	33	34	16	4	0	2	21	44	1031
2011	Non-supervisor	12	26	35	16	7	1	3	24	39	2293
2008	Supervisor	10	34	40	12	4	0	1	16	44	962
2008	Non-supervisor	9	26	37	19	6	1	3	26	37	2281

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	17	29	33	12	1	1	46	25	847
2019	Non-supervisor	6	13	22	32	21	4	2	56	21	1982
2018	Supervisor	7	19	31	31	10	1	1	42	26	748
2018	Non-supervisor	7	17	26	29	16	3	3	47	26	1896
2017	Supervisor	7	22	32	26	10	1	2	37	30	755
2017	Non-supervisor	8	16	26	25	17	3	6	46	26	1933
2014	Supervisor	8	19	34	26	8	3	2	35	29	845
2014	Non-supervisor	10	19	31	21	12	3	3	35	32	2115
2011	Supervisor	12	22	30	22	10	1	2	33	35	1033
2011	Non-supervisor	11	20	27	23	12	3	4	38	34	2291
2008	Supervisor	10	24	33	23	8	1	2	31	35	959
2008	Non-supervisor	9	20	29	24	11	3	4	38	32	2275

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	30	15	5	0	1	20	49	845
2019	Non-supervisor	16	23	29	17	11	2	2	29	41	1980
2018	Supervisor	23	26	33	15	3	1	1	18	49	755
2018	Non-supervisor	18	26	29	15	8	2	2	23	46	1896
2017	Supervisor	25	30	29	11	4	0	1	15	56	756
2017	Non-supervisor	18	25	28	13	8	2	5	23	47	1940
2014	Supervisor	31	33	23	8	3	0	1	12	64	845
2014	Non-supervisor	29	28	25	10	4	2	3	15	59	2120
2011	Supervisor	27	28	27	12	5	0	2	17	56	1030
2011	Non-supervisor	20	26	28	12	8	2	4	21	49	2293
2008	Supervisor	24	29	30	11	4	0	1	15	54	959
2008	Non-supervisor	17	27	29	15	7	2	4	23	46	2274

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	26	35	20	6	0	1	26	38	842
2019	Non-supervisor	6	12	29	30	21	1	2	52	18	1979
2018	Supervisor	14	27	34	21	5	0	1	25	41	755
2018	Non-supervisor	8	15	31	30	14	1	2	45	23	1896
2017	Supervisor	14	25	36	18	5	0	2	23	40	750
2017	Non-supervisor	7	14	30	29	16	1	4	47	22	1930
2014	Supervisor	10	26	40	18	4	0	1	23	37	845
2014	Non-supervisor	8	16	35	27	11	1	3	39	25	2111
2011	Supervisor	14	25	36	17	5	0	2	23	40	1030
2011	Non-supervisor	9	16	33	26	12	1	3	40	26	2292
2008	Supervisor	11	27	38	18	5	0	1	24	38	960
2008	Non-supervisor	6	16	34	27	12	1	3	41	23	2270

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	27	32	13	4	0	1	17	50	848
2019	Non-supervisor	11	18	25	24	17	2	3	43	30	1981
2018	Supervisor	25	32	27	10	4	1	1	14	58	757
2018	Non-supervisor	14	22	27	19	12	2	4	33	38	1898
2017	Supervisor	26	31	29	9	3	0	1	12	58	759
2017	Non-supervisor	16	20	27	19	13	2	4	34	38	1936
2014	Supervisor	28	32	26	9	3	1	1	12	61	846
2014	Non-supervisor	21	24	28	15	7	1	3	23	47	2121
2011	Supervisor	30	31	27	8	3	0	1	12	62	1030
2011	Non-supervisor	17	24	27	15	10	2	4	27	44	2299
2008	Supervisor	25	33	28	10	3	0	1	13	59	963
2008	Non-supervisor	14	23	28	18	10	2	4	30	40	2279

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	20	32	26	10	0	2	36	31	842
2019	Non-supervisor	7	13	24	25	23	4	3	52	22	1973
2018	Supervisor	11	19	32	24	11	1	2	36	31	752
2018	Non-supervisor	9	14	27	25	17	4	4	46	25	1894
2017	Supervisor	11	20	30	27	8	1	3	37	32	757
2017	Non-supervisor	9	15	22	23	19	4	7	48	27	1939
2014	Supervisor	7	17	29	30	12	1	4	44	25	847
2014	Non-supervisor	8	14	24	28	16	3	8	49	24	2119
2011	Supervisor	10	17	28	27	13	1	4	42	29	1031
2011	Non-supervisor	7	15	25	25	17	3	8	48	25	2289
2008	Supervisor	10	22	30	22	12	0	4	35	34	961
2008	Non-supervisor	8	16	24	24	15	4	8	45	28	2275

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	31	29	14	5	1	1	19	51	848
2019	Non-supervisor	13	21	31	18	12	3	3	32	36	1979
2018	Supervisor	23	29	32	10	4	1	1	14	53	756
2018	Non-supervisor	16	24	31	15	8	3	3	25	42	1903
2017	Supervisor	25	32	30	10	2	1	1	12	58	755
2017	Non-supervisor	15	23	30	14	9	3	5	26	42	1934
2014	Supervisor	31	30	26	8	3	0	1	11	63	848
2014	Non-supervisor	22	26	28	12	6	2	3	19	51	2122

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	19	37	26	9	1	1	35	28	847
2019	Non-supervisor	6	14	32	29	17	1	2	47	20	1986

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	17	7	6	2	0	1	84	8	847
2019	Non-supervisor	69	15	7	4	2	0	2	87	6	1990
2017	Supervisor	64	19	7	6	2	0	2	85	9	759
2017	Non-supervisor	67	18	5	5	2	0	2	87	7	1953
2014	Supervisor	70	16	4	5	2	0	2	88	8	848
2014	Non-supervisor	67	18	5	4	2	0	3	88	7	2127
2011	Supervisor	67	18	6	5	2	0	2	87	7	1028
2011	Non-supervisor	64	18	6	5	3	0	3	85	8	2303
2008	Supervisor	66	16	6	5	4	0	4	85	9	965
2008	Non-supervisor	65	15	5	5	4	1	5	85	10	2287

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	32	13	10	6	3	3	69	17	848
2019	Non-supervisor	31	24	15	10	8	7	6	63	20	1988
2018	Supervisor	25	38	16	10	6	3	3	67	17	757
2018	Non-supervisor	24	30	17	10	7	8	4	61	20	1907
2017	Supervisor	27	36	13	10	8	3	2	67	19	756
2017	Non-supervisor	26	29	15	9	8	7	5	63	20	1954
2014	Supervisor	35	36	11	9	7	2	1	72	16	848
2014	Non-supervisor	28	28	15	10	9	7	4	63	20	2128

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	28	7	8	5	0	0	79	13	847
2019	Non-supervisor	45	27	9	9	8	1	0	73	17	1987
2018	Supervisor	49	29	9	8	4	0	0	79	12	754
2018	Non-supervisor	39	30	11	11	7	2	1	70	19	1907
2017	Supervisor	48	32	8	8	5	1	0	80	12	757
2017	Non-supervisor	41	30	10	9	8	1	0	72	17	1951
2014	Supervisor	49	31	7	8	5	0	0	81	13	848
2014	Non-supervisor	38	31	10	10	8	1	0	71	19	2128

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	34	5	8	2	0	85	10	848
2019	Non-supervisor	53	30	7	6	3	0	83	9	1985
2018	Supervisor	48	38	6	6	2	0	86	8	756
2018	Non-supervisor	49	33	8	6	4	1	82	10	1904
2017	Supervisor	44	38	8	7	3	0	83	9	754
2017	Non-supervisor	48	34	7	7	3	0	82	11	1950
2014	Supervisor	45	39	7	6	2	0	84	9	848
2014	Non-supervisor	42	38	10	6	3	0	81	9	2127

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	31	9	5	1	1	0	85	6	849
2019	Non-supervisor	47	32	11	6	2	1	0	80	9	1988
2018	Supervisor	47	39	7	4	2	0	0	87	6	756
2018	Non-supervisor	41	38	11	5	3	1	1	81	8	1906

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	24	8	3	1	0	1	88	4	844
2019	Non-supervisor	47	27	14	5	3	1	3	77	8	1989

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	32	11	9	5	1	0	75	15	848
2019	Non-supervisor	41	32	12	8	5	0	1	74	14	1982
2018	Supervisor	37	35	12	11	5	0	0	72	16	757
2018	Non-supervisor	38	35	13	8	5	1	1	74	13	1897
2017	Supervisor	36	37	11	10	5	0	0	74	15	758
2017	Non-supervisor	40	34	11	8	5	0	0	75	13	1947
2014	Supervisor	37	40	11	6	5	1	0	77	12	847
2014	Non-supervisor	39	34	11	9	6	0	0	74	15	2127
2011	Supervisor	38	36	11	8	6	0	0	75	14	1034
2011	Non-supervisor	35	37	11	9	7	1	1	73	16	2302
2008	Supervisor	34	38	12	9	6	1	1	73	15	963
2008	Non-supervisor	35	34	12	9	8	0	1	70	17	2281

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	25	12	6	4	1	0	77	11	845
2019	Non-supervisor	51	25	12	5	4	2	1	78	9	1988
2018	Supervisor	48	29	12	7	4	1	0	78	11	753
2018	Non-supervisor	47	28	11	7	4	2	1	77	11	1894
2017	Supervisor	45	32	12	6	4	1	1	78	10	758
2017	Non-supervisor	47	28	12	6	4	2	1	77	11	1951
2014	Supervisor	44	32	10	7	4	2	0	78	12	847
2014	Non-supervisor	43	29	12	7	5	2	1	75	13	2128
2011	Supervisor	44	30	10	8	6	2	1	76	14	1035
2011	Non-supervisor	41	31	13	6	5	2	1	74	12	2303
2008	Supervisor	41	32	10	8	6	2	1	75	14	963
2008	Non-supervisor	42	32	10	6	6	3	1	77	13	2284

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	33	10	8	4	1	0	79	12	841
2019	Non-supervisor	45	30	11	8	5	1	1	76	13	1980
2018	Supervisor	42	34	11	9	4	0	0	77	12	755
2018	Non-supervisor	41	33	12	9	5	0	0	75	13	1886
2017	Supervisor	45	34	10	6	5	1	1	79	11	757
2017	Non-supervisor	43	31	11	8	5	1	0	75	14	1948
2014	Supervisor	44	35	9	7	5	1	0	79	12	846
2014	Non-supervisor	40	33	11	9	6	1	0	74	15	2127
2011	Supervisor	42	34	9	9	6	0	0	77	14	1036
2011	Non-supervisor	36	35	12	10	6	1	0	72	17	2301
2008	Supervisor	38	37	10	8	6	1	0	76	14	961
2008	Non-supervisor	37	35	11	9	7	1	1	72	16	2284

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	9	5	2	1	1	91	3	843
2019	Non-supervisor	82	9	4	1	1	3	94	2	1982
2017	Supervisor	79	12	4	2	2	2	92	4	756
2017	Non-supervisor	80	12	3	1	1	2	94	3	1950
2014	Supervisor	80	11	3	2	2	3	94	3	846
2014	Non-supervisor	78	12	4	2	2	2	93	3	2124
2011	Supervisor	80	10	3	1	2	3	93	4	1034
2011	Non-supervisor	77	12	4	2	2	3	92	4	2301
2008	Supervisor	78	9	4	2	3	4	91	5	962
2008	Non-supervisor	79	8	4	2	2	5	92	5	2284

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	22	8	5	4	3	1	82	10	847
2019	Non-supervisor	60	19	7	5	4	2	3	84	9	1986
2017	Supervisor	49	27	8	6	4	3	4	81	11	754
2017	Non-supervisor	53	24	7	5	4	5	4	84	9	1948
2014	Supervisor	50	24	9	5	3	3	6	81	9	848
2014	Non-supervisor	52	24	8	4	4	4	4	82	9	2127
2011	Supervisor	48	27	8	6	4	2	4	81	11	1034
2011	Non-supervisor	47	29	9	5	4	3	3	80	10	2303

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	23	9	3	3	2	85	6	847
2019	Non-supervisor	63	21	9	3	3	1	85	6	1990
2018	Supervisor	56	25	11	3	4	1	82	7	756
2018	Non-supervisor	56	24	10	4	4	1	81	8	1890
2017	Supervisor	53	26	11	4	5	1	80	9	758
2017	Non-supervisor	57	24	9	4	4	2	82	8	1951

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	31	10	6	4	0	0	80	10	850
2019	Non-supervisor	52	27	10	6	4	0	0	79	10	1990
2018	Supervisor	48	28	12	7	4	0	0	76	12	757
2018	Non-supervisor	47	28	11	8	5	1	0	75	14	1896
2017	Supervisor	48	29	10	7	6	0	1	78	13	757
2017	Non-supervisor	49	27	10	7	5	0	0	77	12	1950
2014	Supervisor	47	31	10	7	5	0	1	79	11	848
2014	Non-supervisor	48	28	11	7	5	1	0	76	13	2127

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	44	15	11	4	4	3	67	17	843

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	36	16	11	7	4	0	65	19	847
2019	Non-supervisor	33	28	16	8	5	10	0	68	14	1992
2018	Supervisor	29	31	19	11	6	4	0	63	18	756
2018	Non-supervisor	27	31	17	9	7	9	0	64	17	1905
2017	Supervisor	25	34	17	13	8	3	0	61	22	759
2017	Non-supervisor	26	33	16	9	6	11	1	66	16	1952
2014	Supervisor	27	37	15	10	5	6	0	69	16	848
2014	Non-supervisor	21	32	18	10	6	13	0	61	18	2127
2011	Supervisor	29	31	16	9	9	6	0	64	19	1030
2011	Non-supervisor	20	29	20	9	8	13	1	57	19	2302

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	35	19	14	7	1	59	21	845
2019	Non-supervisor	29	31	16	11	8	5	63	20	1986
2018	Supervisor	24	34	19	16	7	1	58	22	757
2018	Non-supervisor	23	34	17	13	9	4	59	24	1904
2017	Supervisor	22	37	16	14	10	1	59	25	758
2017	Non-supervisor	22	32	18	13	8	5	57	23	1948
2014	Supervisor	23	36	19	15	6	1	60	21	848
2014	Non-supervisor	17	30	21	17	11	4	49	29	2126
2011	Supervisor	21	34	16	15	12	1	55	28	1030
2011	Non-supervisor	17	30	21	15	13	4	49	29	2298
2008	Supervisor	23	31	16	17	11	1	56	28	963
2008	Non-supervisor	19	31	21	14	11	4	53	26	2285

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	31	22	19	10	2	48	29	843
2019	Non-supervisor	20	28	20	14	9	9	53	25	1981
2018	Supervisor	14	34	21	20	9	2	49	30	755
2018	Non-supervisor	16	27	21	17	11	8	47	30	1905
2017	Supervisor	13	35	21	18	11	2	49	30	756
2017	Non-supervisor	16	27	19	15	11	11	49	29	1952
2014	Supervisor	15	34	21	18	9	3	50	29	848
2014	Non-supervisor	11	26	22	19	14	8	40	36	2126
2011	Supervisor	13	32	19	19	14	3	46	34	1031
2011	Non-supervisor	10	26	22	19	13	10	39	36	2299
2008	Supervisor	9	33	19	23	13	3	43	37	964
2008	Non-supervisor	10	29	20	20	12	10	43	35	2284

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	33	19	21	10	2	48	32	845
2019	Non-supervisor	19	28	18	17	12	5	50	31	1987
2018	Supervisor	14	32	20	22	11	1	46	33	759
2018	Non-supervisor	15	28	19	20	14	4	44	35	1905
2017	Supervisor	15	36	17	21	10	1	51	31	759
2017	Non-supervisor	17	29	19	18	12	6	48	32	1952
2014	Supervisor	16	36	17	19	11	1	53	30	848
2014	Non-supervisor	11	29	20	21	15	4	42	37	2126
2011	Supervisor	14	34	16	19	16	1	48	35	1032
2011	Non-supervisor	10	31	19	21	15	4	43	37	2294
2008	Supervisor	12	34	17	22	13	1	47	36	965
2008	Non-supervisor	13	32	17	21	12	4	48	34	2281

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	30	20	6	3	5	1	69	10	847
2019	Non-supervisor	37	24	16	6	4	12	2	71	11	1990

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	44	21	14	4	1	61	18	845
2019	Non-supervisor	21	42	19	11	4	2	65	15	1987
2018	Supervisor	18	45	18	14	4	0	63	18	760
2018	Non-supervisor	20	42	20	12	5	1	63	17	1905
2017	Supervisor	18	46	19	11	5	1	65	15	757
2017	Non-supervisor	22	40	20	11	4	2	63	16	1947
2014	Supervisor	25	45	17	9	3	1	71	12	847
2014	Non-supervisor	20	41	21	11	6	2	62	17	2128
2011	Supervisor	23	43	14	12	6	2	67	19	1032
2011	Non-supervisor	18	40	19	12	7	3	60	20	2304

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	32	27	20	7	3	0	44	28	847
2019	Non-supervisor	15	31	23	16	7	7	0	49	26	1973

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	42	12	10	3	1	1	74	14	848
2019	Non-supervisor	27	33	15	12	6	4	2	64	20	1987
2018	Supervisor	34	40	13	9	2	1	1	75	12	757
2018	Non-supervisor	24	38	17	11	6	3	1	65	18	1907
2017	Supervisor	35	41	10	9	3	1	0	77	12	756
2017	Non-supervisor	29	37	13	11	5	5	1	70	17	1943
2014	Supervisor	44	38	10	6	2	1	0	83	7	846
2014	Non-supervisor	30	38	11	9	5	5	1	73	15	2123
2011	Supervisor	41	35	9	7	5	2	1	78	12	1029
2011	Non-supervisor	26	36	13	10	6	6	2	68	18	2301
2008	Supervisor	36	33	12	10	5	3	1	72	16	963
2008	Non-supervisor	25	33	14	12	7	7	2	64	20	2282

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	40	18	11	3	1	67	14	844
2019	Non-supervisor	30	35	20	8	4	3	67	13	1983
2018	Supervisor	29	40	20	8	2	1	70	10	758
2018	Non-supervisor	25	41	21	8	4	2	67	12	1899

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	22	21	14	11	9	4	47	29	845
2019	Non-supervisor	21	21	19	12	12	13	3	50	28	1986
2018	Supervisor	18	26	20	15	11	7	4	49	29	757
2018	Non-supervisor	17	24	20	12	13	12	2	48	29	1908
2017	Supervisor	15	24	17	17	14	10	4	45	36	757
2017	Non-supervisor	17	23	16	14	13	15	3	48	32	1944
2014	Supervisor	21	22	16	14	15	10	3	50	33	848
2014	Non-supervisor	12	21	19	16	17	13	2	39	39	2124
2011	Supervisor	18	21	17	16	13	11	4	46	34	1030
2011	Non-supervisor	12	21	18	14	15	17	3	41	36	2303

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	35	18	15	9	1	0	56	25	850
2019	Non-supervisor	22	30	18	15	12	4	0	54	27	1983
2018	Supervisor	20	37	18	15	8	1	0	58	23	756
2018	Non-supervisor	17	32	19	16	13	3	0	50	30	1906
2017	Supervisor	18	40	17	16	8	1	0	58	24	756
2017	Non-supervisor	21	31	17	15	13	4	1	54	28	1948
2014	Supervisor	22	35	17	16	9	1	0	58	25	847
2014	Non-supervisor	14	29	17	19	16	4	1	46	36	2124
2011	Supervisor	22	38	14	15	10	1	0	61	25	1033
2011	Non-supervisor	18	32	17	14	14	3	1	52	30	2304
2008	Supervisor	23	38	16	13	8	1	0	63	22	962
2008	Non-supervisor	20	33	18	15	11	2	1	55	26	2282

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	31	16	13	14	1	2	56	27	849
2019	Non-supervisor	20	24	14	16	20	3	3	46	39	1988
2018	Supervisor	23	31	14	16	13	1	2	56	30	759
2018	Non-supervisor	15	24	15	16	23	3	3	42	42	1908
2017	Supervisor	21	31	14	16	16	1	2	53	33	757
2017	Non-supervisor	15	22	15	19	23	4	3	39	45	1949
2014	Supervisor	20	27	15	17	17	1	2	49	36	847
2014	Non-supervisor	9	19	14	21	31	3	3	30	55	2120
2011	Supervisor	20	28	13	19	19	1	1	48	39	1032
2011	Non-supervisor	10	20	15	22	28	2	2	31	53	2299
2008	Supervisor	20	34	11	17	16	1	2	56	33	959
2008	Non-supervisor	14	26	13	20	23	2	2	41	45	2280

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	29	16	6	4	1	3	73	10	848
2019	Non-supervisor	54	22	12	4	2	1	5	81	6	1988

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	12	8	5	5	1	11	79	11	846
2019	Non-supervisor	51	13	10	5	7	3	10	74	14	1982

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	23	13	4	2	1	3	80	6	843
2019	Non-supervisor	43	24	15	6	5	2	4	72	12	1980

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	20	15	5	3	3	4	75	9	838
2019	Non-supervisor	41	21	14	8	6	5	5	70	15	1982

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	13	12	7	7	2	6	72	15	844
2019	Non-supervisor	46	13	11	8	10	4	7	66	21	1979

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	12	4	2	1	1	3	92	3	845
2019	Non-supervisor	65	16	7	3	2	3	5	87	6	1985

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	6	4	3	2	2	3	91	5	845
2019	Non-supervisor	72	9	4	2	3	5	5	90	6	1979

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	5	2	1	1	1	7	96	2	843
2019	Non-supervisor	77	6	3	1	1	3	10	95	2	1978

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	46	16	7	3	2	0	73	10	850
2019	Non-supervisor	19	40	21	10	5	4	1	63	15	1982
2018	Supervisor	28	45	17	5	3	2	0	74	8	762
2018	Non-supervisor	18	38	23	10	6	4	0	59	17	1910
2017	Supervisor	25	46	16	7	4	1	0	72	12	758
2017	Non-supervisor	19	36	20	11	6	6	1	60	19	1948

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	40	12	6	3	2	79	9	840
2019	Non-supervisor	37	36	14	6	3	3	75	10	1973
2018	Supervisor	41	42	11	4	1	1	84	5	752
2018	Non-supervisor	38	40	13	4	3	2	80	7	1901
2017	Supervisor	39	41	13	4	3	1	81	7	758
2017	Non-supervisor	38	40	12	4	2	4	81	6	1951
2014	Supervisor	45	36	12	3	2	2	83	5	845
2014	Non-supervisor	37	38	13	5	3	4	79	8	2122
2011	Supervisor	37	40	12	4	3	3	79	8	1030
2011	Non-supervisor	29	41	15	5	4	5	75	10	2295

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	38	13	4	1	2	82	5	843
2019	Non-supervisor	40	35	13	4	2	5	79	7	1978
2018	Supervisor	41	41	12	2	1	2	84	4	755
2018	Non-supervisor	37	37	14	4	2	5	78	7	1903
2017	Supervisor	38	38	14	3	2	4	79	6	758
2017	Non-supervisor	36	36	14	4	2	7	78	6	1946
2014	Supervisor	45	36	12	2	1	4	85	3	846
2014	Non-supervisor	38	35	13	3	2	8	80	6	2124

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	34	10	5	3	0	83	8	848
2019	Non-supervisor	50	33	10	5	3	0	83	7	1982
2018	Supervisor	48	37	9	4	2	0	85	6	757
2018	Non-supervisor	46	37	10	4	3	0	83	7	1903
2017	Supervisor	44	37	9	6	3	0	81	9	757
2017	Non-supervisor	45	38	10	5	3	0	83	7	1952
2014	Supervisor	49	34	9	5	2	0	84	7	845
2014	Non-supervisor	42	36	12	6	3	1	79	9	2121
2011	Supervisor	42	36	11	6	4	0	79	10	1032
2011	Non-supervisor	37	38	14	6	5	1	75	11	2298
2008	Supervisor	38	41	10	7	4	1	79	11	964
2008	Non-supervisor	34	41	13	8	4	1	75	12	2284

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	33	14	9	4	0	72	13	850
2019	Non-supervisor	39	32	15	8	5	1	72	13	1980
2018	Supervisor	38	35	15	9	3	0	73	12	756
2018	Non-supervisor	36	32	18	8	5	1	69	13	1903
2017	Supervisor	34	36	17	9	5	0	70	13	757
2017	Non-supervisor	36	34	16	8	5	1	70	14	1951
2014	Supervisor	33	36	18	9	5	0	69	13	847
2014	Non-supervisor	26	36	18	12	7	1	63	19	2124
2011	Supervisor	32	36	15	10	5	1	69	15	1033
2011	Non-supervisor	27	36	20	9	6	1	64	16	2301

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	35	14	9	4	0	73	13	844
2019	Non-supervisor	37	34	15	9	5	0	72	13	1979
2018	Supervisor	36	37	15	8	3	0	74	11	750
2018	Non-supervisor	34	36	16	8	5	0	71	13	1896
2017	Supervisor	33	36	17	9	4	0	69	13	758
2017	Non-supervisor	34	37	15	8	5	0	72	13	1950
2014	Supervisor	32	37	16	10	4	0	69	15	848
2014	Non-supervisor	25	37	19	12	7	1	63	19	2121
2011	Supervisor	31	39	14	10	6	0	70	16	1031
2011	Non-supervisor	25	38	18	11	6	1	64	17	2297
2008	Supervisor	30	41	13	10	5	0	72	15	964
2008	Non-supervisor	28	41	15	10	5	1	69	15	2281

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	25	18	11	6	2	1	64	18	848
2019	Non-supervisor	33	24	20	11	7	3	1	60	19	1986
2018	Supervisor	35	29	19	11	5	2	1	65	16	754
2018	Non-supervisor	31	27	19	11	7	3	1	61	19	1902
2017	Supervisor	31	28	19	13	6	3	1	61	19	757
2017	Non-supervisor	32	26	18	11	7	5	1	62	19	1949
2014	Supervisor	35	26	19	11	5	3	2	63	17	846
2014	Non-supervisor	26	27	20	11	9	5	1	56	22	2122
2011	Supervisor	34	28	18	8	7	3	1	65	16	1032
2011	Non-supervisor	28	28	18	12	8	5	1	60	21	2301
2008	Supervisor	30	29	20	8	7	4	1	63	16	963
2008	Non-supervisor	27	29	19	12	7	5	1	59	20	2283

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	32	39	29	850
2019	Non-supervisor	29	36	34	1991
2018	Supervisor	28	42	30	761
2018	Non-supervisor	27	39	33	1914
2017	Supervisor	29	41	30	758
2017	Non-supervisor	26	40	33	1953
2014	Supervisor	30	40	30	847
2014	Non-supervisor	25	39	35	2121
2011	Supervisor	30	39	31	1035
2011	Non-supervisor	24	42	34	2307

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	24	21	40	8	0	6	269
2019	Non-supervisor	13	19	28	9	24	6	570
2018	Supervisor	25	23	39	6	0	6	219
2018	Non-supervisor	17	20	31	6	20	6	514
2017	Supervisor	22	17	49	6	1	6	222
2017	Non-supervisor	17	17	30	6	23	6	498
2014	Supervisor	23	23	39	6	9999	8	260
2014	Non-supervisor	15	22	34	13	9999	15	540
2011	Supervisor	27	22	35	11	9999	5	311
2011	Non-supervisor	19	21	34	12	9999	14	563

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	43	5	3	1	0	4	90	4	846
2019	Non-supervisor	30	48	10	7	3	1	2	80	10	1983

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	26	7	3	1	3	3	88	4	847
2019	Non-supervisor	52	26	9	3	1	6	2	86	5	1984

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	844
2019	Non-supervisor	11	89	1986
2018	Supervisor	12	88	759
2018	Non-supervisor	12	88	1905

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	100
2019	Non-supervisor	50	50	229
2018	Supervisor	33	67	96
2018	Non-supervisor	53	47	242

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	64	36	100
2019	Non-supervisor	62	38	229
2018	Supervisor	60	40	96
2018	Non-supervisor	65	35	242

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	100
2019	Non-supervisor	2	98	229
2018	Supervisor	26	74	96
2018	Non-supervisor	5	95	242

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	100
2019	Non-supervisor	0	100	229

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	100
2019	Non-supervisor	3	97	229

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	99
2019	Non-supervisor	33	67	228
2018	Supervisor	39	61	96
2018	Non-supervisor	39	61	242

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	99
2019	Non-supervisor	42	58	228
2018	Supervisor	35	65	96
2018	Non-supervisor	46	54	242

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	99
2019	Non-supervisor	47	53	228
2018	Supervisor	44	56	96
2018	Non-supervisor	48	52	242

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	99
2019	Non-supervisor	41	59	228
2018	Supervisor	30	70	96
2018	Non-supervisor	44	56	242

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	99
2019	Non-supervisor	33	67	228
2018	Supervisor	39	61	96
2018	Non-supervisor	36	64	242

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	99
2019	Non-supervisor	53	47	228
2018	Supervisor	47	53	96
2018	Non-supervisor	47	53	242

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	99
2019	Non-supervisor	34	66	228
2018	Supervisor	35	65	96
2018	Non-supervisor	26	74	242

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	99
2019	Non-supervisor	7	93	228

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	99
2019	Non-supervisor	10	90	228
2018	Supervisor	11	89	96
2018	Non-supervisor	12	88	242

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	99
2019	Non-supervisor	47	53	228
2018	Supervisor	38	62	96
2018	Non-supervisor	45	55	242

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	99
2019	Non-supervisor	20	80	228
2018	Supervisor	19	81	96
2018	Non-supervisor	21	79	242

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	99
2019	Non-supervisor	10	90	228
2018	Supervisor	14	86	96
2018	Non-supervisor	13	87	242

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	99
2019	Non-supervisor	56	44	228
2018	Supervisor	66	34	95
2018	Non-supervisor	52	48	241

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	99
2019	Non-supervisor	21	79	228
2018	Supervisor	30	70	95
2018	Non-supervisor	23	77	241

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	99
2019	Non-supervisor	6	94	228
2018	Supervisor	12	88	95
2018	Non-supervisor	5	95	241

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	99
2019	Non-supervisor	22	78	228
2018	Supervisor	12	88	95
2018	Non-supervisor	21	79	241

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	99
2019	Non-supervisor	11	89	228
2018	Supervisor	7	93	95
2018	Non-supervisor	7	93	241

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	99
2019	Non-supervisor	9	91	228

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	99
2019	Non-supervisor	9	91	228
2018	Supervisor	8	92	95
2018	Non-supervisor	9	91	241

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	99
2019	Non-supervisor	24	76	228
2018	Supervisor	14	86	95
2018	Non-supervisor	28	72	241

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	91
2019	Non-supervisor	8	92	209
2018	Supervisor	7	93	92
2018	Non-supervisor	12	88	230

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	91
2019	Non-supervisor	22	78	209
2018	Supervisor	14	86	92
2018	Non-supervisor	20	80	230

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	91
2019	Non-supervisor	11	89	209
2018	Supervisor	12	88	92
2018	Non-supervisor	12	88	230

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	91
2019	Non-supervisor	6	94	209
2018	Supervisor	13	87	92
2018	Non-supervisor	6	94	230

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	91
2019	Non-supervisor	11	89	209
2018	Supervisor	12	88	92
2018	Non-supervisor	10	90	230

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	91
2019	Non-supervisor	6	94	209
2018	Supervisor	9	91	92
2018	Non-supervisor	9	91	230

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	91
2019	Non-supervisor	6	94	209
2018	Supervisor	8	92	92
2018	Non-supervisor	9	91	230

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	91
2019	Non-supervisor	12	88	209

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	91
2019	Non-supervisor	12	88	209
2018	Supervisor	7	93	92
2018	Non-supervisor	10	90	230

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	91
2019	Non-supervisor	32	68	209
2018	Supervisor	38	62	92
2018	Non-supervisor	29	71	230

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	91
2019	Non-supervisor	9	91	209
2018	Supervisor	11	89	92
2018	Non-supervisor	8	92	230

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	91
2019	Non-supervisor	48	52	209
2018	Supervisor	50	50	92
2018	Non-supervisor	44	56	230

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	58	42	91
2019	Non-supervisor	52	48	209
2018	Supervisor	57	43	92
2018	Non-supervisor	54	46	230

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	91
2019	Non-supervisor	5	95	209

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	91
2019	Non-supervisor	13	87	209
2018	Supervisor	8	92	92
2018	Non-supervisor	11	89	230

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	846
2019	Non-supervisor	12	88	1985

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	19	18	8	7	24	6	53	21	847
2019	Non-supervisor	16	12	17	6	6	34	9	49	21	1987
2018	Supervisor	17	20	21	8	6	23	5	51	20	756
2018	Non-supervisor	13	14	20	6	6	34	6	46	20	1908
2017	Supervisor	15	24	21	7	7	23	3	53	19	757
2017	Non-supervisor	14	14	17	6	7	33	9	48	22	1950
2014	Supervisor	21	21	17	7	5	24	6	60	17	846
2014	Non-supervisor	13	16	17	6	6	33	9	49	21	2123

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	33	16	8	4	6	1	70	13	848
2019	Non-supervisor	32	28	17	6	5	13	1	69	12	1987
2018	Supervisor	32	33	19	6	4	7	0	69	10	755
2018	Non-supervisor	27	33	18	6	4	11	1	68	11	1903
2017	Supervisor	31	35	15	7	5	6	0	70	13	757
2017	Non-supervisor	29	32	16	6	5	12	1	69	13	1949
2014	Supervisor	35	31	16	5	4	7	1	73	10	846
2014	Non-supervisor	24	30	19	6	5	16	1	65	12	2119
2011	Supervisor	37	39	13	5	2	4	0	79	7	1031
2011	Non-supervisor	30	35	15	5	3	11	0	74	9	2299

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	847
2019	Non-supervisor	7	93	1984
2018	Supervisor	8	92	759
2018	Non-supervisor	7	93	1906

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	48
2019	Non-supervisor	51	49	134
2018	Supervisor	42	58	57
2018	Non-supervisor	50	50	140

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	80	20	48
2019	Non-supervisor	78	22	134
2018	Supervisor	77	23	57
2018	Non-supervisor	78	22	140

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	48
2019	Non-supervisor	100	134
2018	Supervisor	100	57
2018	Non-supervisor	100	140

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	46
2019	Non-supervisor	17	83	134
2018	Supervisor	19	81	56
2018	Non-supervisor	17	83	139

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	46
2019	Non-supervisor	19	81	134
2018	Supervisor	25	75	56
2018	Non-supervisor	25	75	139

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	46
2019	Non-supervisor	16	84	134

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	46
2019	Non-supervisor	32	68	134
2018	Supervisor	14	86	56
2018	Non-supervisor	27	73	139

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	46
2019	Non-supervisor	32	68	134
2018	Supervisor	29	71	56
2018	Non-supervisor	35	65	139

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	46
2019	Non-supervisor	8	92	134
2018	Supervisor	9	91	56
2018	Non-supervisor	6	94	139

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	46
2019	Non-supervisor	10	90	134
2018	Supervisor	13	87	56
2018	Non-supervisor	16	84	139

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	46
2019	Non-supervisor	100	134
2018	Supervisor	100	56
2018	Non-supervisor	100	139

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	46
2019	Non-supervisor	15	85	134
2018	Supervisor	20	80	56
2018	Non-supervisor	11	89	139

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	46
2019	Non-supervisor	22	78	132
2018	Supervisor	38	62	57
2018	Non-supervisor	28	72	140

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	46
2019	Non-supervisor	7	93	132
2018	Supervisor	17	83	57
2018	Non-supervisor	13	87	140

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	46
2019	Non-supervisor	18	82	132
2018	Supervisor	11	89	57
2018	Non-supervisor	14	86	140

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	61	39	46
2019	Non-supervisor	54	46	132
2018	Supervisor	42	58	57
2018	Non-supervisor	59	41	140

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	849
2019	Non-supervisor	8	92	1983

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	15	22	4	3	28	6	57	10	848
2019	Non-supervisor	17	12	19	3	3	38	8	53	13	1983
2018	Supervisor	19	18	23	4	2	29	5	55	9	760
2018	Non-supervisor	14	14	21	4	3	38	6	50	12	1901
2017	Supervisor	18	19	19	4	3	33	5	58	12	759
2017	Non-supervisor	14	15	19	3	3	40	8	54	10	1948
2014	Supervisor	22	18	17	3	2	34	6	66	7	846
2014	Non-supervisor	12	13	19	4	3	41	8	50	12	2121

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	30	18	5	2	8	1	72	8	847
2019	Non-supervisor	32	28	17	4	3	15	1	72	8	1977
2018	Supervisor	32	33	20	3	2	8	1	72	6	760
2018	Non-supervisor	28	31	19	3	3	15	1	70	7	1903
2017	Supervisor	35	31	16	4	3	10	1	75	8	756
2017	Non-supervisor	29	31	17	3	2	16	2	73	6	1947
2014	Supervisor	34	32	17	2	2	12	1	76	4	844
2014	Non-supervisor	25	30	18	3	2	20	2	70	7	2121
2011	Supervisor	43	35	10	3	1	7	0	85	5	1030
2011	Non-supervisor	33	35	15	3	2	13	0	77	6	2298

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	30	19	11	14	0	1	56	25	848
2019	Non-supervisor	24	28	21	12	14	0	1	52	26	1988
2018	Supervisor	20	30	22	13	13	0	1	51	27	762
2018	Non-supervisor	21	28	22	12	15	1	2	50	27	1908
2017	Supervisor	26	28	20	13	11	0	2	55	25	753
2017	Non-supervisor	26	25	21	11	14	0	2	53	26	1948

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	24	30	21	16	0	32	37	844
2019	Non-supervisor	24	33	23	12	6	1	58	18	1981
2018	Supervisor	6	19	30	26	18	0	26	44	763
2018	Non-supervisor	19	31	27	14	9	1	50	23	1905
2017	Supervisor	8	19	29	24	20	0	27	44	757
2017	Non-supervisor	23	30	25	14	8	1	53	22	1947

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	31	25	18	11	0	0	45	29	846
2019	Non-supervisor	35	32	19	8	4	0	2	69	12	1974
2018	Supervisor	11	28	29	19	12	0	1	39	31	759
2018	Non-supervisor	25	35	20	11	6	1	1	62	18	1897
2017	Supervisor	11	27	27	22	12	0	1	39	34	753
2017	Non-supervisor	30	31	20	11	6	1	2	62	17	1946

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	25	24	23	19	0	0	34	42	840
2019	Non-supervisor	26	27	21	13	10	1	2	55	24	1971
2018	Supervisor	8	17	29	27	20	0	0	25	46	757
2018	Non-supervisor	21	25	25	16	11	1	2	47	28	1901
2017	Supervisor	6	19	29	24	22	0	0	25	46	756
2017	Non-supervisor	22	23	23	16	13	1	2	47	29	1948

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	29	21	11	8	0	2	59	19	844
2019	Non-supervisor	54	24	11	4	2	1	4	82	7	1973
2018	Supervisor	26	23	24	14	9	0	3	51	24	759
2018	Non-supervisor	47	25	13	5	3	1	6	77	8	1900
2017	Supervisor	24	25	21	15	11	0	5	51	27	755
2017	Non-supervisor	45	26	12	5	2	1	9	78	8	1945

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	30	24	15	12	0	50	26	846
2019	Non-supervisor	36	30	18	9	6	1	67	15	1974
2018	Supervisor	19	23	27	17	14	0	43	30	760
2018	Non-supervisor	32	30	20	9	7	1	63	17	1900
2017	Supervisor	18	27	29	17	10	0	45	27	756
2017	Non-supervisor	34	29	20	10	6	1	64	16	1945

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	38	23	10	6	0	1	61	16	846
2019	Non-supervisor	29	35	20	9	5	1	1	65	14	1980
2018	Supervisor	19	37	28	10	5	0	1	57	15	760
2018	Non-supervisor	25	34	25	9	5	1	2	60	15	1892
2017	Supervisor	23	34	25	12	5	0	1	58	17	754
2017	Non-supervisor	29	30	21	12	5	1	2	61	18	1942

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	37	26	14	7	0	0	54	20	846
2019	Non-supervisor	28	34	22	10	5	1	1	63	15	1980
2018	Supervisor	15	34	27	16	7	0	0	49	24	760
2018	Non-supervisor	22	34	24	12	6	1	1	58	18	1895
2017	Supervisor	15	33	27	15	9	0	0	49	25	754
2017	Non-supervisor	27	30	21	13	6	1	1	59	19	1943

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	35	23	11	7	0	0	59	18	846
2019	Non-supervisor	29	31	20	11	6	0	1	62	18	1970
2018	Supervisor	22	35	24	12	6	0	0	58	18	758
2018	Non-supervisor	25	30	25	11	7	1	1	56	19	1897
2017	Supervisor	25	32	22	12	8	1	1	58	20	756
2017	Non-supervisor	29	29	22	12	6	1	1	59	18	1945

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	26	17	8	6	0	1	69	14	846
2019	Non-supervisor	44	24	15	9	6	1	1	69	15	1974

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	34	21	12	5	0	0	61	18	841
2019	Non-supervisor	38	33	17	7	3	0	1	72	11	1964
2018	Supervisor	22	29	27	14	8	0	0	51	21	757
2018	Non-supervisor	30	35	20	9	4	1	1	66	14	1885
2017	Supervisor	20	32	24	15	8	1	1	52	23	754
2017	Non-supervisor	34	33	18	8	5	1	2	69	13	1942

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	24	11	3	2	1	84	5	841
2019	Non-supervisor	56	23	11	5	3	1	81	8	1967
2018	Supervisor	56	25	10	5	3	1	82	8	752
2018	Non-supervisor	50	25	13	5	4	3	77	9	1887
2017	Supervisor	62	24	8	2	2	1	88	4	758
2017	Non-supervisor	56	22	13	5	2	2	80	7	1949

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	8	3	1	1	0	6	95	2	838
2019	Non-supervisor	76	10	5	1	1	1	6	92	3	1971
2018	Supervisor	79	10	4	1	0	0	5	95	1	757
2018	Non-supervisor	69	15	6	2	2	1	5	90	4	1891

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	13	6	4	3	0	2	87	6	844
2019	Non-supervisor	74	11	6	3	4	1	2	87	7	1977
2018	Supervisor	71	14	7	3	3	0	2	87	7	757
2018	Non-supervisor	68	15	5	3	4	1	3	87	7	1895
2017	Supervisor	71	14	6	3	3	1	1	87	7	756
2017	Non-supervisor	72	12	5	4	4	1	3	87	7	1949

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	27	11	4	1	1	83	5	846
2019	Non-supervisor	59	25	10	3	2	1	85	5	1973
2018	Supervisor	51	31	12	3	2	1	83	5	758
2018	Non-supervisor	55	27	10	4	3	1	83	7	1903
2017	Supervisor	50	32	11	4	2	1	83	6	758
2017	Non-supervisor	57	27	8	4	2	2	86	6	1950

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	21	11	6	4	0	0	79	10	841
2019	Non-supervisor	60	19	9	6	4	0	1	81	10	1972
2018	Supervisor	51	25	12	7	4	0	1	77	11	757
2018	Non-supervisor	53	21	13	6	5	0	1	76	12	1892
2017	Supervisor	55	21	12	6	5	0	1	78	11	758
2017	Non-supervisor	60	18	9	6	4	1	2	80	11	1949

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	30	15	4	2	0	78	7	843
2019	Non-supervisor	67	5	2	0	0	25	96	1	1958
2018	Supervisor	45	31	17	4	2	1	77	7	755
2018	Non-supervisor	58	7	2	1	0	31	95	2	1880
2017	Supervisor	45	36	12	4	2	1	81	6	758
2017	Non-supervisor	61	7	1	1	1	29	96	2	1943

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	16	5	2	0	0	2	92	3	844
2019	Non-supervisor	76	13	4	1	1	0	5	94	2	1972
2018	Supervisor	72	18	6	2	0	0	2	92	2	752
2018	Non-supervisor	69	16	6	1	1	1	7	92	2	1896
2017	Supervisor	70	20	5	1	1	0	3	93	2	755
2017	Non-supervisor	73	12	4	2	1	0	8	93	3	1939

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	10	2	1	1	0	2	95	2	845
2019	Non-supervisor	68	14	6	4	4	0	3	85	9	1982
2018	Supervisor	80	11	4	1	0	0	3	94	1	756
2018	Non-supervisor	63	15	7	4	6	1	3	81	11	1896
2017	Supervisor	78	13	4	1	1	0	3	94	2	759
2017	Non-supervisor	62	16	7	4	6	1	4	82	11	1951

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	27	10	2	1	0	1	87	3	845
2019	Non-supervisor	55	26	12	3	2	1	2	82	5	1971
2018	Supervisor	54	27	13	4	0	0	2	83	4	756
2018	Non-supervisor	48	29	15	4	2	0	2	79	6	1896
2017	Supervisor	55	29	10	2	1	1	2	86	3	757
2017	Non-supervisor	50	29	12	3	2	0	3	82	5	1949

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	29	42	15	5	38	20	848
2019	Non-supervisor	19	39	29	9	3	58	12	1990
2018	Supervisor	8	25	41	21	6	32	26	761
2018	Non-supervisor	15	36	35	11	3	51	14	1910
2017	Supervisor	5	22	44	21	8	28	28	759
2017	Non-supervisor	15	34	35	11	5	49	16	1954

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	41	19	7	26	34	839
2019	Non-supervisor	6	15	37	28	13	41	22	1976
2018	Supervisor	11	24	41	18	6	24	35	754
2018	Non-supervisor	6	17	38	26	13	39	23	1892
2017	Supervisor	9	26	42	16	6	22	36	757
2017	Non-supervisor	5	17	36	28	13	41	22	1946

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	43	15	7	2	1	75	9	843
2019	Non-supervisor	29	43	14	7	3	4	75	11	1986
2018	Supervisor	30	45	15	7	2	1	75	9	762
2018	Non-supervisor	25	44	16	8	4	3	72	12	1904
2017	Supervisor	26	46	15	8	4	2	73	12	758
2017	Non-supervisor	22	41	17	10	5	5	66	15	1949

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	35	17	16	6	1	60	22	843
2019	Non-supervisor	27	35	17	11	7	2	65	18	1988
2018	Supervisor	24	36	18	15	6	1	61	21	762
2018	Non-supervisor	23	38	17	13	7	2	62	20	1902
2017	Supervisor	16	41	17	18	7	1	57	25	757
2017	Non-supervisor	21	39	15	13	9	3	62	22	1950

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	849
2019	Non-supervisor	13	87	1986
2017	Supervisor	12	88	759
2017	Non-supervisor	14	86	1950
2014	Supervisor	9	91	843
2014	Non-supervisor	13	87	2118

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	82	18	82
2019	Non-supervisor	82	18	256
2017	Supervisor	81	19	94
2017	Non-supervisor	77	23	285
2014	Supervisor	83	17	73
2014	Non-supervisor	77	23	272

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	25	3	5	1	0	0	90	7	67
2019	Non-supervisor	55	31	6	6	2	0	0	86	8	209
2017	Supervisor	71	23	1	2	1	1	0	95	4	76
2017	Non-supervisor	50	31	9	5	3	0	1	83	8	218
2014	Supervisor	69	20	3	6	0	2	0	91	6	61
2014	Non-supervisor	51	36	4	6	4	0	0	86	10	210

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	34	22	10	10	2	0	23	77	849
2019	Non-supervisor	26	31	21	10	10	3	1	26	74	1985
2018	Supervisor	28	31	20	11	8	1	0	28	72	762
2018	Non-supervisor	29	26	19	11	10	3	1	31	69	1905
2017	Supervisor	31	29	21	8	7	4	1	33	67	759
2017	Non-supervisor	34	24	19	9	8	5	1	36	64	1954

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	635
2019	Non-supervisor	60	40	1413

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	625
2019	Non-supervisor	47	53	1395
2018	Supervisor	30	70	535
2018	Non-supervisor	31	69	1259

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	20	18	20	27	1	6	30	51	627
2019	Non-supervisor	12	22	18	18	22	2	6	37	43	1403
2018	Supervisor	9	24	16	21	23	2	5	36	47	536
2018	Non-supervisor	10	23	19	18	21	2	7	36	43	1261
2017	Supervisor	12	19	18	22	19	3	7	34	46	486
2017	Non-supervisor	13	25	15	17	18	3	9	43	39	1177

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	11	16	22	39	2	6	16	66	628
2019	Non-supervisor	6	19	16	19	32	3	5	27	56	1401
2018	Supervisor	3	11	16	21	43	3	3	15	68	538
2018	Non-supervisor	4	14	16	21	38	2	5	19	63	1264
2017	Supervisor	2	8	13	22	44	3	8	11	74	485
2017	Non-supervisor	4	13	12	21	42	2	7	19	68	1175

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	18	15	9	9	1	7	64	20	836
2019	Non-supervisor	43	17	12	7	9	2	10	68	18	1966
2018	Supervisor	45	17	12	9	8	1	8	68	19	759
2018	Non-supervisor	43	16	12	8	8	2	11	68	18	1899

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Natural Resources Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment