2019 Public Service Employee Survey Results for Natural Resources Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	31	8	6	3	82	10	62
2019	CR-04	53	25	3	13	6	78	19	32
2017	CR	45	42	2	9	1	87	11	85
2017	CR-04	48	39	0	11	2	87	13	46
2017	CR-05	43	45	3	9	0	88	9	33
2014	CR	48	41	2	6	3	89	9	100
2014	CR-04	52	34	2	6	6	86	12	50
2014	CR-05	42	49	2	7	0	91	7	45
2011	CR	39	42	3	13	4	80	17	127
2011	CR-04	40	38	3	15	4	78	19	72
2011	CR-05	33	49	4	10	4	82	14	49
2008	CR	53	40	1	5	2	93	6	171
2008	CR-03	60	40	0	0	0	100	0	10
2008	CR-04	56	35	1	5	2	91	8	93
2008	CR-05	48	46	0	5	2	94	6	65

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	70	15	7	7	0	0	2	87	7	61
2019	CR-04	75	19	3	3	0	0	0	94	3	32
2017	CR	62	19	7	9	0	1	1	83	10	85
2017	CR-04	72	21	2	4	0	0	0	93	4	46
2017	CR-05	45	18	12	18	0	3	3	67	20	33
2014	CR	61	16	11	9	2	0	1	78	11	100
2014	CR-04	66	12	10	10	0	0	2	80	10	50
2014	CR-05	53	22	13	7	4	0	0	76	11	45
2011	CR	60	18	7	13	2	0	0	78	15	127
2011	CR-04	63	17	7	11	3	0	0	79	14	72
2011	CR-05	55	20	6	16	2	0	0	76	18	49
2008	CR	64	18	4	9	2	0	2	84	11	171
2008	CR-03	50	0	10	40	0	0	0	50	40	10
2008	CR-04	65	24	2	4	2	0	3	91	7	93
2008	CR-05	65	14	6	11	3	0	2	80	14	65

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	32	3	8	2	87	10	62
2019	CR-04	47	38	3	9	3	84	13	32
2017	CR	46	35	5	9	5	81	14	85
2017	CR-04	50	34	2	7	7	85	13	46
2017	CR-05	40	39	3	15	3	79	18	33
2014	CR	48	31	1	10	10	79	20	100
2014	CR-04	46	30	0	14	10	76	24	50
2014	CR-05	47	33	2	7	11	80	18	45
2011	CR	39	40	8	6	7	79	13	126
2011	CR-04	38	45	3	6	8	83	14	71
2011	CR-05	39	37	14	6	4	76	10	49

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	32	11	8	6	0	0	74	15	62
2019	CR-04	38	34	9	9	9	0	0	72	19	32
2018	CR	34	49	8	4	4	0	1	84	8	76
2018	CR-05	27	54	5	5	7	0	2	83	13	41
2017	CR	34	38	11	7	8	0	1	74	16	85
2017	CR-04	37	43	9	4	7	0	0	80	11	46
2017	CR-05	31	36	9	12	9	0	3	68	22	33
2014	CR	29	37	11	11	12	0	0	66	23	100
2014	CR-04	40	30	8	8	14	0	0	70	22	50
2014	CR-05	16	44	16	13	11	0	0	60	24	45
2011	CR	19	39	14	17	10	1	0	59	27	125
2011	CR-04	21	32	18	20	8	0	0	54	28	71
2011	CR-05	13	52	10	13	13	0	0	65	25	48
2008	CR	35	36	12	10	4	0	2	73	14	171
2008	CR-03	40	40	0	0	0	0	20	100	0	10
2008	CR-04	34	35	12	13	5	0	0	70	18	93
2008	CR-05	35	35	15	8	3	0	3	73	11	65

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	27	6	6	5	82	11	62
2019	CR-04	50	28	9	9	3	78	13	32
2017	CR	53	29	7	9	1	82	11	85
2017	CR-04	54	33	7	7	0	87	7	46
2017	CR-05	49	27	6	15	3	75	18	33
2014	CR	48	37	3	5	6	86	11	99
2014	CR-04	53	33	0	6	8	86	14	49
2014	CR-05	42	44	7	2	4	87	7	45

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	37	6	3	6	0	84	10	62
2019	CR-04	41	38	6	6	9	0	78	16	32
2018	CR	57	32	7	4	1	0	88	5	76
2018	CR-05	49	41	7	2	0	0	90	2	41
2017	CR	60	21	9	1	7	1	82	8	84
2017	CR-04	69	11	13	2	4	0	80	7	45
2017	CR-05	46	32	6	0	12	3	81	13	33
2014	CR	44	32	8	5	8	3	78	13	100
2014	CR-04	44	30	6	6	10	4	77	17	50
2014	CR-05	40	38	9	4	7	2	80	11	45
2011	CR	40	31	10	9	7	2	73	17	127
2011	CR-04	42	31	8	8	10	1	73	18	72
2011	CR-05	37	35	10	10	4	4	74	15	49

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	28	15	3	5	2	0	77	8	61
2019	CR-04	44	31	13	3	6	3	0	77	10	32
2018	CR	42	30	21	3	3	1	0	73	5	76
2018	CR-05	32	39	22	5	0	2	0	73	5	41
2017	CR	32	40	17	8	4	0	0	72	12	85
2017	CR-04	33	37	11	13	7	0	0	69	20	46
2017	CR-05	30	46	21	3	0	0	0	75	3	33
2014	CR	29	39	16	7	7	0	2	69	14	100
2014	CR-04	32	34	16	4	10	0	4	69	15	50
2014	CR-05	22	47	16	11	4	0	0	69	16	45
2011	CR	31	31	20	13	6	0	0	61	19	127
2011	CR-04	35	22	18	18	7	0	0	57	25	72
2011	CR-05	27	39	22	8	4	0	0	65	12	49
2008	CR	34	44	9	9	5	0	0	78	14	170
2008	CR-04	32	44	10	11	3	0	0	76	14	93
2008	CR-05	32	49	6	5	8	0	0	82	12	65

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	34	16	10	5	0	69	15	62
2019	CR-04	34	22	19	19	6	0	56	25	32
2018	CR	36	30	17	9	8	0	66	17	76
2018	CR-05	29	34	24	7	5	0	63	12	41
2017	CR	34	36	11	5	11	2	72	16	85
2017	CR-04	37	33	9	4	13	4	73	18	46
2017	CR-05	31	40	14	6	9	0	70	15	33
2014	CR	28	35	9	12	16	0	63	28	100
2014	CR-04	24	32	10	10	24	0	56	34	50
2014	CR-05	27	40	9	16	9	0	67	24	45
2011	CR	24	33	17	19	7	0	57	26	126
2011	CR-04	28	29	17	19	7	0	57	26	72
2011	CR-05	15	40	17	21	8	0	54	29	48

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	31	16	8	2	2	74	10	62
2019	CR-04	38	28	16	13	3	3	68	16	32
2018	CR	43	31	12	8	7	0	73	15	75
2018	CR-05	40	33	18	5	5	0	73	10	40
2017	CR	37	38	12	4	10	0	75	13	84
2017	CR-04	41	30	11	4	13	0	72	17	46
2017	CR-05	29	46	16	3	6	0	75	10	32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	31	8	3	3	2	0	85	7	62
2019	CR-04	59	19	9	3	6	3	0	81	10	32
2018	CR	44	43	8	3	1	1	0	88	4	75
2018	CR-05	40	48	8	3	0	3	0	90	3	40
2017	CR	51	30	11	1	6	1	0	82	7	84
2017	CR-04	52	33	7	0	9	0	0	85	9	46
2017	CR-05	48	28	15	3	3	3	0	78	6	33
2014	CR	45	32	9	6	5	3	0	79	11	100
2014	CR-04	44	36	10	0	6	4	0	83	6	50
2014	CR-05	44	29	9	11	4	2	0	75	16	45
2011	CR	38	37	13	11	1	0	1	75	12	127
2011	CR-04	43	35	13	10	0	0	0	78	10	72
2011	CR-05	31	41	14	12	2	0	0	71	14	49
2008	CR	45	41	8	3	2	1	1	86	5	170
2008	CR-04	41	44	5	4	4	1	0	86	9	93
2008	CR-05	48	38	14	0	0	0	0	86	0	65

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	25	11	8	7	0	74	15	61
2019	CR-04	42	29	10	6	13	0	71	19	31
2018	CR	29	41	14	7	8	1	71	15	76
2018	CR-05	22	44	20	5	7	2	68	13	41
2017	CR	35	35	14	5	11	0	70	16	84
2017	CR-04	41	26	15	7	11	0	67	17	46
2017	CR-05	25	45	15	3	12	0	69	15	33

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	23	8	3	5	2	0	84	8	62
2019	CR-04	59	22	3	6	6	3	0	84	13	32
2018	CR	54	28	16	0	3	0	0	82	3	76
2018	CR-05	51	34	12	0	2	0	0	85	2	41
2017	CR	60	30	6	2	1	0	0	91	4	85
2017	CR-04	63	26	4	4	2	0	0	89	7	46
2017	CR-05	54	36	9	0	0	0	0	91	0	33
2014	CR	63	25	7	1	3	0	1	89	4	100
2014	CR-04	72	18	6	0	2	0	2	92	2	50
2014	CR-05	51	33	9	2	4	0	0	84	7	45
2011	CR	56	28	12	3	1	0	1	84	4	127
2011	CR-04	58	22	14	4	1	0	0	81	6	72
2011	CR-05	51	37	10	2	0	0	0	88	2	49

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	25	26	7	5	0	0	62	11	61
2019	CR-04	39	26	23	3	10	0	0	65	13	31
2018	CR	27	35	23	7	8	0	1	62	15	75
2018	CR-05	18	43	28	0	13	0	0	60	13	40
2017	CR	29	42	16	5	7	0	0	72	12	85
2017	CR-04	28	39	17	7	9	0	0	67	15	46
2017	CR-05	27	46	18	3	6	0	0	72	9	33
2014	CR	18	39	18	10	13	1	1	58	24	100
2014	CR-04	20	46	10	12	10	2	0	68	23	50
2014	CR-05	11	36	27	9	18	0	0	47	27	45
2011	CR	23	34	20	12	11	0	0	57	23	127
2011	CR-04	25	32	21	14	8	0	0	57	22	72
2011	CR-05	18	37	20	10	14	0	0	55	24	49

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	25	16	5	5	2	73	10	61
2019	CR-04	45	23	16	3	10	3	70	13	31
2018	CR	31	37	19	7	5	1	69	12	75
2018	CR-05	25	38	25	3	8	3	64	10	40
2017	CR	39	40	13	2	6	0	79	8	85
2017	CR-04	39	43	9	0	9	0	83	9	46
2017	CR-05	36	33	21	6	3	0	69	9	33
2014	CR	27	39	19	7	7	1	67	14	100
2014	CR-04	26	44	14	8	6	2	72	14	50
2014	CR-05	24	33	27	7	9	0	58	16	45

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	28	10	3	8	0	0	78	12	60
2019	CR-04	45	35	6	6	6	0	0	81	13	31
2018	CR	34	36	14	8	7	1	0	71	15	76
2018	CR-05	27	41	17	5	7	2	0	70	13	41
2017	CR	39	38	13	6	4	0	0	77	9	85
2017	CR-04	39	39	9	7	7	0	0	78	13	46
2017	CR-05	37	39	21	3	0	0	0	75	3	33
2014	CR	34	32	15	9	9	0	1	67	18	100
2014	CR-04	40	20	16	12	10	0	2	61	23	50
2014	CR-05	27	44	13	7	9	0	0	71	16	45
2011	CR	29	40	15	8	6	1	1	70	14	127
2011	CR-04	26	43	14	11	6	0	0	69	17	72
2011	CR-05	31	39	14	4	8	2	2	72	13	49

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	23	11	3	3	82	7	61
2019	CR-04	65	16	13	0	6	81	6	31
2018	CR	53	33	11	1	3	86	4	76
2018	CR-05	54	32	12	2	0	85	2	41
2017	CR	48	30	11	8	2	79	11	85
2017	CR-04	52	24	13	7	4	76	11	46
2017	CR-05	45	36	9	9	0	82	9	33
2014	CR	36	40	14	7	3	76	10	100
2014	CR-04	32	44	12	10	2	76	12	50
2014	CR-05	38	36	18	4	4	73	9	45
2011	CR	33	41	15	8	3	74	11	127
2011	CR-04	32	39	15	10	4	71	14	72
2011	CR-05	31	47	14	6	2	78	8	49
2008	CR	41	42	8	6	3	83	9	170
2008	CR-04	39	43	8	8	3	82	11	93
2008	CR-05	42	43	8	5	3	85	8	65

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	27	11	0	5	0	84	5	62
2019	CR-04	69	25	3	0	3	0	94	3	32
2018	CR	55	29	12	1	3	0	84	4	76
2018	CR-05	56	24	15	2	2	0	80	5	41
2017	CR	65	23	7	1	2	2	89	4	85
2017	CR-04	76	13	4	0	2	4	93	2	46
2017	CR-05	49	34	11	3	3	0	82	6	33
2014	CR	42	32	15	5	4	2	75	9	100
2014	CR-04	44	28	14	6	6	2	73	12	50
2014	CR-05	40	36	16	4	2	2	77	7	45
2011	CR	34	33	19	6	7	0	67	13	126
2011	CR-04	40	32	14	7	7	0	72	14	72
2011	CR-05	27	35	29	2	8	0	61	10	49
2008	CR	35	38	16	6	5	0	73	11	171
2008	CR-03	90	10	0	0	0	0	100	0	10
2008	CR-04	35	35	18	4	6	0	71	11	93
2008	CR-05	26	46	15	9	3	0	72	12	65

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	2	18	22	37	17	2	3	56	21	60
2019	CR-04	3	16	23	35	19	0	3	57	20	31
2018	CR	5	20	29	29	14	0	3	45	26	76
2018	CR-05	5	28	25	25	15	0	3	41	33	40
2017	CR	6	21	31	21	13	1	7	37	29	82
2017	CR-04	4	20	36	20	11	0	9	34	27	45
2017	CR-05	9	23	29	20	10	3	7	32	35	31
2014	CR	12	31	39	11	6	1	0	17	43	100
2014	CR-04	10	32	36	12	8	2	0	20	43	50
2014	CR-05	13	31	47	7	2	0	0	9	44	45
2011	CR	10	30	34	14	6	2	5	21	42	125
2011	CR-04	9	30	33	19	4	3	3	24	41	70
2011	CR-05	8	31	39	10	6	0	6	17	41	49
2008	CR	9	32	24	21	9	0	5	31	44	170
2008	CR-03	0	10	10	30	10	0	40	67	17	10
2008	CR-04	9	37	27	20	8	0	0	28	45	93
2008	CR-05	11	31	22	20	9	0	6	32	45	64

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	7	26	26	26	7	5	59	11	61
2019	CR-04	6	6	32	29	23	0	3	53	13	31
2018	CR	1	11	25	28	25	4	7	59	13	76
2018	CR-05	0	15	25	25	23	3	10	54	17	40
2017	CR	7	10	22	21	21	4	15	51	21	81
2017	CR-04	9	14	25	21	16	2	14	43	27	44
2017	CR-05	7	3	20	22	23	6	20	60	13	31
2014	CR	11	18	38	13	10	6	4	25	32	100
2014	CR-04	12	12	44	12	12	2	6	26	26	50
2014	CR-05	11	27	33	13	9	7	0	24	40	45
2011	CR	13	23	24	18	11	5	6	32	41	124
2011	CR-04	14	19	23	17	13	7	6	35	38	69
2011	CR-05	10	29	29	18	8	2	4	28	41	49
2008	CR	14	25	21	19	12	3	6	34	42	170
2008	CR-03	10	10	20	10	10	0	40	33	33	10
2008	CR-04	15	24	19	24	13	3	2	39	41	93
2008	CR-05	11	30	25	16	9	2	8	28	45	64

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	15	21	21	27	3	6	54	23	62
2019	CR-04	6	9	19	25	31	3	6	62	17	32
2018	CR	9	19	24	17	24	1	5	44	30	75
2018	CR-05	10	28	23	10	23	3	5	35	41	40
2017	CR	9	21	30	16	14	1	10	33	33	82
2017	CR-04	9	22	29	18	16	0	7	36	33	45
2017	CR-05	10	20	35	16	7	0	13	26	34	31
2014	CR	22	21	30	13	6	1	6	21	47	99
2014	CR-04	22	22	28	10	10	2	6	22	48	50
2014	CR-05	25	20	32	18	2	0	2	21	47	44
2011	CR	16	27	27	13	8	2	7	23	47	123
2011	CR-04	22	24	22	13	10	1	7	26	50	68
2011	CR-05	8	31	35	14	4	2	6	20	42	49
2008	CR	13	27	31	12	9	1	7	23	43	169
2008	CR-03	20	0	10	30	10	0	30	57	29	10
2008	CR-04	12	28	29	16	10	1	4	27	42	93
2008	CR-05	14	30	35	5	6	2	8	12	49	63

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	5	21	28	38	0	3	68	10	61
2019	CR-04	3	0	16	29	45	0	6	79	3	31
2018	CR	3	11	17	34	29	0	7	68	14	76
2018	CR-05	5	15	20	28	25	0	8	57	22	40
2017	CR	4	6	17	34	28	0	12	70	11	83
2017	CR-04	2	6	11	40	27	0	13	77	10	45
2017	CR-05	6	6	28	25	22	0	13	54	15	32
2014	CR	4	14	34	27	14	1	6	44	20	98
2014	CR-04	2	22	26	26	18	0	6	47	26	50
2014	CR-05	5	5	47	28	12	2	2	41	10	43
2011	CR	10	19	29	23	13	2	5	38	31	125
2011	CR-04	11	20	27	23	13	1	4	38	33	70
2011	CR-05	6	18	35	24	12	0	4	38	26	49
2008	CR	6	16	36	19	15	0	8	37	24	170
2008	CR-03	10	0	10	20	10	0	50	60	20	10
2008	CR-04	6	18	32	23	15	0	5	40	26	93
2008	CR-05	5	16	45	14	14	0	6	30	22	64

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	11	19	26	32	0	3	60	20	62
2019	CR-04	9	6	16	38	28	0	3	68	16	32
2018	CR	3	16	32	25	18	0	7	46	20	76
2018	CR-05	3	25	35	13	18	0	8	32	30	40
2017	CR	6	9	25	25	19	3	12	53	17	83
2017	CR-04	7	9	28	17	22	2	15	47	19	46
2017	CR-05	7	10	26	25	16	6	10	49	19	31
2014	CR	16	24	29	16	8	2	4	26	43	99
2014	CR-04	10	25	29	16	12	4	4	31	38	49
2014	CR-05	22	24	31	18	0	0	4	19	49	45
2011	CR	16	25	27	15	9	1	7	26	44	127
2011	CR-04	17	22	26	18	8	1	7	29	42	72
2011	CR-05	14	33	24	12	10	0	6	24	50	49
2008	CR	11	20	30	15	15	1	8	32	34	171
2008	CR-03	0	10	20	10	20	10	30	50	17	10
2008	CR-04	11	23	27	17	15	0	8	35	36	93
2008	CR-05	12	20	37	12	14	0	5	27	34	65

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	7	15	38	30	5	3	73	11	61
2019	CR-04	3	10	10	48	29	0	0	77	13	31
2018	CR	3	9	17	33	25	3	9	67	14	75
2018	CR-05	5	13	18	33	25	0	8	62	19	40
2017	CR	10	14	22	18	18	6	12	44	29	83
2017	CR-04	9	15	24	16	18	4	13	41	30	45
2017	CR-05	10	15	19	19	16	9	13	45	31	32
2014	CR	8	11	26	29	13	5	8	48	22	100
2014	CR-04	6	12	26	26	16	6	8	49	21	50
2014	CR-05	11	9	29	33	9	2	7	46	22	45
2011	CR	14	19	18	22	17	3	6	42	37	125
2011	CR-04	16	16	16	23	17	4	9	46	36	70
2011	CR-05	12	22	24	20	16	2	2	38	36	49
2008	CR	19	17	18	16	16	4	9	37	42	170
2008	CR-03	0	0	20	20	0	0	60	50	0	10
2008	CR-04	14	17	19	22	22	2	4	46	33	93
2008	CR-05	31	17	17	9	9	8	8	22	57	64

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	8	29	23	24	2	6	51	18	62
2019	CR-04	6	3	34	25	25	3	3	53	10	32
2018	CR	3	13	33	18	20	8	5	44	18	76
2018	CR-05	5	13	35	15	15	13	5	36	21	40
2017	CR	6	12	35	20	16	4	7	40	20	81
2017	CR-04	7	9	34	18	18	2	11	42	18	44
2017	CR-05	7	19	42	13	13	3	3	28	27	31
2014	CR	14	20	35	14	12	0	5	27	36	100
2014	CR-04	14	22	34	10	12	0	8	24	39	50
2014	CR-05	16	20	40	16	7	0	2	23	36	45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	5	37	34	16	2	2	52	10	62
2019	CR-04	9	0	41	34	16	0	0	50	9	32

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	11	19	2	2	0	0	77	3	62
2019	CR-04	56	13	28	3	0	0	0	69	3	32
2017	CR	72	13	8	4	2	0	1	86	6	85
2017	CR-04	67	15	11	2	4	0	0	82	7	46
2017	CR-05	75	9	6	6	0	0	3	87	6	33
2014	CR	67	22	4	1	2	0	4	93	3	100
2014	CR-04	70	20	4	0	0	0	6	96	0	50
2014	CR-05	64	22	4	2	4	0	2	89	7	45
2011	CR	65	23	3	5	2	2	2	90	7	127
2011	CR-04	64	25	4	4	1	0	1	90	6	72
2011	CR-05	63	22	2	6	2	2	2	89	9	49
2008	CR	70	12	4	5	4	2	4	86	9	171
2008	CR-03	60	10	0	10	20	0	0	70	30	10
2008	CR-04	75	8	4	4	2	3	3	89	7	93
2008	CR-05	62	20	5	6	3	0	5	85	10	65

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	27	10	10	10	0	2	70	20	62
2019	CR-04	41	28	6	9	16	0	0	69	25	32
2018	CR	33	22	21	16	4	1	3	58	21	76
2018	CR-05	34	20	29	12	2	0	2	55	15	41
2017	CR	30	26	19	7	9	7	2	61	18	85
2017	CR-04	33	17	22	9	13	4	2	54	23	46
2017	CR-05	25	31	18	6	6	12	3	65	14	33
2014	CR	33	27	15	8	11	5	1	64	20	100
2014	CR-04	30	30	16	6	14	4	0	62	21	50
2014	CR-05	33	24	13	11	9	7	2	63	22	45

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	26	7	7	10	0	2	77	17	61
2019	CR-04	39	32	6	10	10	0	3	73	20	31
2018	CR	42	28	13	7	7	1	3	73	14	76
2018	CR-05	46	27	12	2	7	2	2	77	10	41
2017	CR	46	29	9	4	11	1	0	76	14	85
2017	CR-04	44	34	4	2	13	2	0	80	16	46
2017	CR-05	46	24	14	6	9	0	0	70	15	33
2014	CR	47	24	7	8	13	1	0	72	21	100
2014	CR-04	46	22	4	12	14	2	0	69	27	50
2014	CR-05	44	27	11	4	13	0	0	71	18	45

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	37	6	2	3	2	89	5	62
2019	CR-04	47	38	6	0	6	3	87	6	32
2018	CR	46	38	4	8	3	1	85	11	74
2018	CR-05	45	43	3	8	3	0	88	10	40
2017	CR	50	30	7	8	5	0	80	13	85
2017	CR-04	48	28	4	13	7	0	76	20	46
2017	CR-05	49	39	9	3	0	0	88	3	33
2014	CR	46	30	15	4	5	0	76	9	100
2014	CR-04	42	28	16	8	6	0	70	14	50
2014	CR-05	44	36	16	0	4	0	80	4	45

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	32	16	6	3	0	0	74	10	62
2019	CR-04	38	34	16	6	6	0	0	72	13	32
2018	CR	38	39	9	5	1	3	4	83	7	76
2018	CR-05	41	32	15	2	0	5	5	81	3	41

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	26	16	2	3	2	15	75	6	62
2019	CR-04	34	22	22	0	6	0	16	67	7	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	29	11	6	6	0	0	76	13	62
2019	CR-04	41	31	16	3	9	0	0	72	13	32
2018	CR	47	29	13	3	9	0	0	75	12	77
2018	CR-05	44	34	15	0	7	0	0	78	7	41
2017	CR	47	32	9	5	6	0	0	80	11	85
2017	CR-04	50	30	4	9	7	0	0	80	15	46
2017	CR-05	43	39	12	0	6	0	0	82	6	33
2014	CR	49	33	8	4	6	0	0	82	10	100
2014	CR-04	50	26	8	6	10	0	0	76	16	50
2014	CR-05	47	40	9	2	2	0	0	87	4	45
2011	CR	39	35	10	9	7	1	0	74	16	127
2011	CR-04	40	35	13	7	6	0	0	75	13	72
2011	CR-05	35	37	8	10	8	2	0	73	19	49
2008	CR	41	28	12	8	9	1	1	71	17	170
2008	CR-03	40	30	0	10	10	0	10	78	22	10
2008	CR-04	41	24	17	6	10	2	0	66	16	93
2008	CR-05	42	34	8	9	8	0	0	75	17	65

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	26	15	5	6	0	0	74	11	62
2019	CR-04	41	22	25	3	9	0	0	63	13	32
2018	CR	47	29	4	13	4	3	0	78	18	76
2018	CR-05	49	27	7	10	5	2	0	78	15	41
2017	CR	49	27	7	9	4	2	1	79	14	85
2017	CR-04	48	24	6	13	2	4	2	77	16	46
2017	CR-05	48	33	9	3	6	0	0	82	9	33
2014	CR	47	25	13	6	7	2	0	73	13	100
2014	CR-04	42	24	12	10	10	2	0	67	20	50
2014	CR-05	51	24	16	2	4	2	0	77	7	45
2011	CR	41	27	14	9	7	2	0	69	17	127
2011	CR-04	40	29	14	11	6	0	0	69	17	72
2011	CR-05	41	24	16	8	6	4	0	68	15	49
2008	CR	42	31	11	5	8	3	1	76	13	171
2008	CR-03	50	40	0	0	0	0	10	100	0	10
2008	CR-04	44	26	11	5	9	4	1	74	15	93
2008	CR-05	35	38	12	6	6	2	0	75	13	65

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	29	16	6	6	0	0	71	13	62
2019	CR-04	38	25	19	9	9	0	0	63	19	32
2018	CR	51	25	12	4	8	0	1	76	12	77
2018	CR-05	56	22	12	2	5	0	2	80	8	41
2017	CR	48	35	6	1	9	0	0	83	11	85
2017	CR-04	48	34	4	2	11	0	0	83	13	46
2017	CR-05	48	37	9	0	6	0	0	85	6	33
2014	CR	49	30	9	3	7	2	0	81	10	100
2014	CR-04	46	24	10	6	10	4	0	73	17	50
2014	CR-05	51	36	9	0	4	0	0	87	4	45
2011	CR	38	36	12	9	4	1	0	75	13	127
2011	CR-04	33	36	17	11	3	0	0	69	14	72
2011	CR-05	43	39	4	8	4	2	0	83	13	49
2008	CR	42	33	9	8	7	1	0	75	15	171
2008	CR-03	50	40	0	0	10	0	0	90	10	10
2008	CR-04	41	29	14	6	8	2	0	71	14	93
2008	CR-05	40	38	5	11	6	0	0	78	17	65

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	79	8	8	0	2	3	90	2	62
2019	CR-04	69	6	16	0	3	6	80	3	32
2017	CR	85	9	1	1	2	1	96	4	85
2017	CR-04	81	13	0	2	4	0	93	7	46
2017	CR-05	95	0	2	0	0	3	98	0	33
2014	CR	78	12	5	0	2	3	93	2	99
2014	CR-04	73	16	8	0	0	2	92	0	49
2014	CR-05	82	9	2	0	4	2	93	5	45
2011	CR	74	14	5	3	2	2	90	6	127
2011	CR-04	74	14	6	4	1	1	89	6	72
2011	CR-05	76	16	2	2	2	2	94	4	49
2008	CR	81	8	2	2	4	4	93	5	171
2008	CR-03	70	10	0	0	20	0	80	20	10
2008	CR-04	86	5	2	2	1	3	94	3	93
2008	CR-05	75	12	2	2	5	5	92	6	65

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	15	10	6	3	0	6	79	10	62
2019	CR-04	56	19	13	6	3	0	3	77	10	32
2017	CR	57	14	7	5	2	5	9	83	8	85
2017	CR-04	52	17	11	0	4	7	9	82	5	46
2017	CR-05	69	9	3	9	0	3	6	86	10	33
2014	CR	51	24	5	6	6	2	6	81	13	100
2014	CR-04	48	30	2	10	6	0	4	81	17	50
2014	CR-05	56	18	9	2	7	4	4	80	10	45
2011	CR	48	22	13	6	5	2	4	75	11	127
2011	CR-04	46	18	15	10	6	1	4	68	16	72
2011	CR-05	53	31	8	0	4	2	2	87	4	49

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	10	16	5	3	0	76	8	62
2019	CR-04	63	16	13	3	6	0	78	9	32
2018	CR	56	27	8	4	1	4	86	5	77
2018	CR-05	54	24	12	5	0	5	82	5	41
2017	CR	63	20	5	5	2	4	87	8	84
2017	CR-04	67	22	4	4	2	0	89	7	46
2017	CR-05	60	22	3	3	3	9	90	7	32

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	21	10	3	6	0	0	81	10	62
2019	CR-04	56	22	6	6	9	0	0	78	16	32
2018	CR	55	21	12	4	8	1	0	76	12	77
2018	CR-05	59	15	12	7	5	2	0	75	13	41
2017	CR	60	24	5	4	7	0	0	85	11	85
2017	CR-04	63	22	4	4	7	0	0	85	11	46
2017	CR-05	61	23	6	0	9	0	0	85	9	33
2014	CR	52	28	9	3	6	1	1	82	9	100
2014	CR-04	44	32	10	4	8	2	0	77	12	50
2014	CR-05	60	22	9	2	4	0	2	84	7	45

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	29	10	5	5	6	3	79	11	62
2019	CR-04	41	28	6	6	9	6	3	76	17	32
2018	CR	45	27	14	5	1	6	0	78	7	77
2018	CR-05	41	29	17	2	2	7	0	76	5	41
2017	CR	34	34	13	6	1	9	2	77	8	85
2017	CR-04	37	33	15	9	2	2	2	73	11	46
2017	CR-05	28	33	12	3	0	21	3	80	4	33
2014	CR	29	23	18	9	6	15	0	61	18	100
2014	CR-04	38	10	16	10	10	16	0	57	24	50
2014	CR-05	13	38	22	9	2	16	0	61	13	45
2011	CR	22	34	17	9	8	10	0	62	19	127
2011	CR-04	19	38	22	7	8	6	0	60	16	72
2011	CR-05	22	31	10	14	6	16	0	63	24	49

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	24	13	6	8	5	2	71	16	62
2019	CR-04	41	25	6	6	16	3	3	70	23	32
2018	CR	48	26	13	6	1	5	0	78	8	77
2018	CR-05	44	29	15	5	2	5	0	77	8	41
2017	CR	33	34	18	8	4	2	1	69	12	85
2017	CR-04	33	33	17	11	4	0	2	67	16	46
2017	CR-05	28	36	21	6	3	6	0	67	10	33
2014	CR	30	21	18	14	11	6	0	54	27	100
2014	CR-04	38	10	14	12	16	10	0	53	31	50
2014	CR-05	16	33	24	18	7	2	0	50	25	45
2011	CR	28	25	20	13	12	3	0	54	25	126
2011	CR-04	29	25	18	13	14	1	0	55	27	72
2011	CR-05	25	23	25	13	10	4	0	50	24	48
2008	CR	25	33	15	9	12	5	1	62	22	171
2008	CR-03	20	40	10	0	10	0	20	75	13	10
2008	CR-04	29	30	12	9	15	5	0	63	25	93
2008	CR-05	20	37	22	11	5	6	0	61	16	65

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	23	20	7	8	8	2	62	16	61
2019	CR-04	29	23	16	6	16	6	3	57	25	31
2018	CR	30	32	22	9	1	5	0	66	11	77
2018	CR-05	27	32	24	10	2	5	0	62	13	41
2017	CR	27	30	21	6	7	8	1	63	14	85
2017	CR-04	26	30	22	4	9	7	2	62	14	46
2017	CR-05	25	25	24	9	6	12	0	56	17	33
2014	CR	23	15	23	11	15	12	0	44	30	99
2014	CR-04	29	12	18	8	18	14	0	48	31	49
2014	CR-05	11	20	29	16	13	11	0	35	33	45
2011	CR	18	20	23	15	12	12	0	44	30	127
2011	CR-04	19	19	22	14	17	8	0	42	33	72
2011	CR-05	12	22	27	18	4	16	0	41	27	49
2008	CR	17	30	18	13	11	11	1	53	27	171
2008	CR-03	10	60	10	0	0	10	10	88	0	10
2008	CR-04	18	26	15	14	15	12	0	50	33	93
2008	CR-05	15	32	23	12	8	9	0	53	22	65

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	32	16	13	8	3	0	62	22	62
2019	CR-04	25	25	16	16	16	3	0	52	32	32
2018	CR	30	35	16	10	3	6	0	69	14	77
2018	CR-05	29	34	17	5	5	10	0	70	11	41
2017	CR	30	30	19	11	7	2	1	62	18	85
2017	CR-04	28	30	20	11	9	0	2	60	20	46
2017	CR-05	28	27	21	12	6	6	0	58	20	33
2014	CR	21	26	20	14	16	3	0	49	31	100
2014	CR-04	26	28	12	12	18	4	0	56	31	50
2014	CR-05	11	24	29	18	16	2	0	36	34	45
2011	CR	16	27	15	22	14	6	0	45	39	126
2011	CR-04	18	25	13	23	15	6	0	46	40	71
2011	CR-05	10	31	18	24	12	4	0	43	38	49
2008	CR	19	35	14	12	13	5	1	58	27	170
2008	CR-04	19	30	16	13	15	6	0	53	30	93
2008	CR-05	17	42	14	14	9	5	0	61	24	65

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	24	10	3	3	5	2	83	7	62
2019	CR-04	50	19	19	3	6	3	0	71	10	32

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	44	15	2	5	0	2	79	7	62
2019	CR-04	28	53	6	0	9	0	3	84	10	32
2018	CR	35	44	18	3	0	0	0	79	3	77
2018	CR-05	34	44	20	2	0	0	0	78	2	41
2017	CR	34	42	18	2	2	1	0	77	5	85
2017	CR-04	35	46	13	2	4	0	0	81	7	46
2017	CR-05	28	42	25	3	0	3	0	72	3	33
2014	CR	35	36	16	2	7	4	0	74	9	100
2014	CR-04	42	30	16	0	8	4	0	75	8	50
2014	CR-05	27	42	16	4	7	4	0	72	12	45
2011	CR	21	42	16	8	6	8	0	68	15	127
2011	CR-04	22	44	14	8	7	4	0	70	16	72
2011	CR-05	16	41	20	8	4	10	0	64	14	49

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	31	25	10	7	2	2	58	17	61
2019	CR-04	23	39	19	3	13	0	3	63	17	31

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	32	11	6	8	3	0	73	15	62
2019	CR-04	34	34	6	9	13	3	0	71	23	32
2018	CR	38	39	14	6	0	1	1	79	7	77
2018	CR-05	39	44	12	5	0	0	0	83	5	41
2017	CR	44	33	10	6	4	2	1	80	10	84
2017	CR-04	44	39	4	6	7	0	0	83	13	46
2017	CR-05	44	24	16	6	0	6	3	75	7	32
2014	CR	37	41	8	3	5	5	1	83	9	100
2014	CR-04	42	38	8	4	2	4	2	85	6	50
2014	CR-05	31	44	9	2	9	4	0	79	12	45
2011	CR	31	32	13	6	9	8	1	69	17	127
2011	CR-04	31	35	15	6	8	4	1	69	15	72
2011	CR-05	29	31	10	8	10	12	0	67	21	49
2008	CR	29	35	12	8	5	8	2	71	15	171
2008	CR-03	30	40	10	0	0	0	20	88	0	10
2008	CR-04	32	28	13	10	6	10	1	67	18	93
2008	CR-05	25	45	12	6	5	6	2	75	12	65

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	26	18	7	8	3	66	15	61
2019	CR-04	35	23	16	10	13	3	60	23	31
2018	CR	39	42	12	7	0	0	82	7	76
2018	CR-05	40	48	13	0	0	0	88	0	40

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	21	19	8	11	8	3	56	22	62
2019	CR-04	25	19	22	9	16	3	6	48	28	32
2018	CR	22	33	21	11	7	4	3	59	18	76
2018	CR-05	20	30	28	10	5	8	0	54	16	40
2017	CR	20	26	24	9	6	9	6	54	18	85
2017	CR-04	20	28	22	11	11	4	4	52	24	46
2017	CR-05	18	21	28	9	0	18	6	52	12	33
2014	CR	21	23	20	13	15	7	1	48	30	100
2014	CR-04	24	22	16	12	14	10	2	52	30	50
2014	CR-05	16	24	24	13	18	4	0	42	33	45
2011	CR	16	20	17	16	15	15	2	43	37	127
2011	CR-04	15	24	15	17	14	13	3	46	36	72
2011	CR-05	14	16	20	16	14	18	0	38	38	49

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	29	16	15	11	3	0	57	27	62
2019	CR-04	22	31	19	9	16	3	0	55	26	32
2018	CR	30	36	14	12	6	1	0	67	18	77
2018	CR-05	22	46	10	12	7	2	0	70	20	41
2017	CR	38	27	13	7	12	4	0	67	20	85
2017	CR-04	39	24	15	9	11	2	0	65	20	46
2017	CR-05	34	26	12	6	15	6	0	64	23	33
2014	CR	28	26	15	8	17	5	1	58	27	100
2014	CR-04	28	22	18	8	18	6	0	53	28	50
2014	CR-05	24	31	13	7	18	4	2	60	26	45
2011	CR	22	21	24	10	20	2	0	45	31	126
2011	CR-04	21	19	26	8	22	3	0	41	31	72
2011	CR-05	21	25	23	10	19	2	0	47	30	48
2008	CR	30	31	14	11	11	2	1	63	23	171
2008	CR-03	30	30	0	0	20	10	10	75	25	10
2008	CR-04	33	30	12	13	11	1	0	64	24	93
2008	CR-05	26	34	20	11	8	2	0	61	19	65

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	23	5	28	18	5	0	47	48	61
2019	CR-04	16	28	9	19	25	3	0	45	45	32
2018	CR	23	27	13	14	18	1	3	53	34	77
2018	CR-05	17	27	15	20	20	2	0	45	40	41
2017	CR	19	19	22	9	19	7	5	43	33	84
2017	CR-04	18	20	20	11	22	4	4	41	36	45
2017	CR-05	18	14	25	9	18	12	3	39	32	33
2014	CR	12	16	11	21	31	4	5	31	57	100
2014	CR-04	10	14	12	20	30	4	10	28	58	50
2014	CR-05	11	18	11	24	33	2	0	30	59	45
2011	CR	6	21	16	25	30	1	2	28	56	125
2011	CR-04	8	18	14	24	34	0	1	27	59	71
2011	CR-05	4	25	17	27	27	0	0	29	54	48
2008	CR	14	31	9	18	21	4	3	48	42	171
2008	CR-03	30	30	0	10	20	0	10	67	33	10
2008	CR-04	12	32	8	20	23	5	0	47	45	93
2008	CR-05	15	31	14	14	18	3	5	50	35	65

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	15	8	5	3	2	2	83	8	62
2019	CR-04	72	9	6	3	3	3	3	87	7	32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	13	3	3	10	3	7	82	15	61
2019	CR-04	55	13	6	6	10	3	6	75	18	31

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	16	15	10	8	5	0	66	19	61
2019	CR-04	48	13	16	6	10	6	0	66	17	31

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	18	13	13	8	8	2	63	23	62
2019	CR-04	38	16	16	9	9	9	3	61	21	32

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	11	18	8	16	8	3	53	27	62
2019	CR-04	34	13	19	6	6	16	6	60	16	32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	20	8	3	5	3	5	82	9	61
2019	CR-04	48	29	6	0	3	3	10	89	4	31

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	10	6	3	6	5	3	82	11	62
2019	CR-04	59	16	3	0	13	3	6	83	14	32

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	70	10	3	0	5	3	8	91	6	61
2019	CR-04	63	16	3	0	3	6	9	93	4	32

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	30	30	3	3	5	2	61	7	60
2019	CR-04	29	32	26	6	6	0	0	61	13	31
2018	CR	22	38	18	6	4	10	1	68	12	77
2018	CR-05	20	34	24	2	5	12	2	63	9	41
2017	CR	21	35	22	7	2	11	1	64	11	85
2017	CR-04	22	39	17	9	2	11	0	68	12	46
2017	CR-05	15	30	31	6	3	12	3	53	11	33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	24	18	6	5	2	70	11	62
2019	CR-04	44	19	19	9	9	0	63	19	32
2018	CR	56	27	12	0	3	3	85	3	77
2018	CR-05	51	34	10	0	2	2	88	3	41
2017	CR	53	38	7	2	0	0	91	2	85
2017	CR-04	48	43	4	4	0	0	91	4	46
2017	CR-05	57	33	9	0	0	0	91	0	33
2014	CR	42	35	11	1	6	5	81	7	100
2014	CR-04	46	32	10	0	8	4	81	8	50
2014	CR-05	36	38	13	2	4	7	79	7	45
2011	CR	37	31	11	6	7	8	74	14	127
2011	CR-04	38	31	8	8	7	8	74	17	72
2011	CR-05	35	37	14	2	6	6	76	9	49

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	21	16	0	3	8	79	4	61
2019	CR-04	45	19	23	0	6	6	69	7	31
2018	CR	52	29	13	3	1	3	83	4	77
2018	CR-05	46	37	12	0	2	2	85	3	41
2017	CR	54	32	8	0	2	4	89	2	84
2017	CR-04	46	39	7	0	2	7	91	2	46
2017	CR-05	64	21	12	0	3	0	85	3	33
2014	CR	44	29	11	2	3	11	82	6	100
2014	CR-04	48	26	8	4	4	10	82	9	50
2014	CR-05	36	36	13	0	2	13	82	3	45

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	24	8	6	5	0	0	81	11	62
2019	CR-04	53	25	9	3	9	0	0	78	13	32
2018	CR	60	29	9	1	0	0	1	89	1	77
2018	CR-05	59	29	12	0	0	0	0	88	0	41
2017	CR	64	25	7	5	0	0	0	88	5	85
2017	CR-04	63	24	7	7	0	0	0	87	7	46
2017	CR-05	63	25	9	3	0	0	0	88	3	33
2014	CR	45	39	6	5	4	1	0	85	9	100
2014	CR-04	46	34	6	8	6	0	0	80	14	50
2014	CR-05	42	44	7	2	2	2	0	89	5	45
2011	CR	40	28	17	5	9	1	0	69	14	127
2011	CR-04	44	21	19	4	11	0	0	65	15	72
2011	CR-05	33	43	12	6	6	0	0	76	12	49
2008	CR	39	41	9	5	6	0	0	79	11	170
2008	CR-03	30	70	0	0	0	0	0	100	0	10
2008	CR-04	42	34	10	5	9	0	0	76	14	93
2008	CR-05	36	45	11	5	3	0	0	81	8	64

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	25	8	5	8	2	0	78	13	61
2019	CR-04	50	25	9	3	13	0	0	75	16	32
2018	CR	52	30	10	4	1	1	1	84	5	77
2018	CR-05	46	34	12	0	2	2	2	85	3	41
2017	CR	55	25	11	7	1	1	0	81	8	85
2017	CR-04	57	24	13	7	0	0	0	81	7	46
2017	CR-05	54	24	9	6	3	3	0	81	10	33
2014	CR	38	39	10	5	7	0	1	78	12	100
2014	CR-04	38	32	10	8	12	0	0	70	20	50
2014	CR-05	36	47	11	2	2	0	2	84	5	45
2011	CR	38	20	21	9	9	2	0	60	19	127
2011	CR-04	40	14	26	8	11	0	0	54	19	72
2011	CR-05	33	31	16	10	6	4	0	66	17	49

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	25	10	8	7	0	0	75	15	61
2019	CR-04	50	22	13	3	13	0	0	72	16	32
2018	CR	50	30	14	4	0	0	1	81	4	76
2018	CR-05	43	38	18	0	0	0	3	82	0	40
2017	CR	55	28	9	5	2	0	0	83	7	84
2017	CR-04	60	22	9	7	2	0	0	82	9	45
2017	CR-05	48	33	12	3	3	0	0	82	6	33
2014	CR	37	40	9	6	7	0	0	78	13	99
2014	CR-04	41	30	8	8	12	0	0	71	20	49
2014	CR-05	31	51	11	4	2	0	0	82	7	45
2011	CR	31	30	17	11	9	2	0	62	20	127
2011	CR-04	32	24	21	13	10	1	0	56	23	72
2011	CR-05	27	41	14	10	6	2	0	69	17	49
2008	CR	40	34	13	9	4	1	0	74	13	171
2008	CR-03	50	30	10	10	0	0	0	80	10	10
2008	CR-04	40	34	12	10	4	0	0	74	14	93
2008	CR-05	38	35	14	8	3	2	0	75	11	65

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	25	10	3	10	2	0	77	13	61
2019	CR-04	45	32	10	0	13	0	0	77	13	31
2018	CR	43	31	12	4	6	4	0	77	11	77
2018	CR-05	39	29	15	0	10	7	0	74	11	41
2017	CR	46	22	16	2	6	6	1	73	9	85
2017	CR-04	48	15	15	4	9	7	2	69	14	46
2017	CR-05	42	30	18	0	3	6	0	77	3	33
2014	CR	46	20	12	8	9	5	0	70	18	100
2014	CR-04	42	28	14	2	12	2	0	72	14	50
2014	CR-05	47	13	9	16	7	9	0	66	24	45
2011	CR	30	22	17	13	12	5	0	55	27	126
2011	CR-04	31	21	15	14	14	4	0	54	29	71
2011	CR-05	27	24	22	14	8	4	0	53	23	49
2008	CR	28	30	19	8	12	4	0	61	20	171
2008	CR-03	20	40	20	10	10	0	0	60	20	10
2008	CR-04	29	26	18	9	14	4	0	57	24	93
2008	CR-05	28	37	18	6	8	3	0	67	14	65

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	23	44	34	62
2019	CR-04	19	47	34	32
2018	CR	25	51	25	77
2018	CR-05	24	46	29	41
2017	CR	24	50	26	85
2017	CR-04	22	50	28	46
2017	CR-05	25	54	21	33
2014	CR	24	40	36	100
2014	CR-04	16	36	48	50
2014	CR-05	33	44	22	45
2011	CR	24	37	39	127
2011	CR-04	24	39	38	72
2011	CR-05	24	37	39	49

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	29	36	21	7	0	7	14
2018	CR	37	5	37	0	5	16	19
2018	CR-05	20	0	60	0	0	20	10
2017	CR	50	10	30	5	5	0	20
2017	CR-04	60	10	20	0	10	0	10
2014	CR	25	38	21	13	9999	4	24
2014	CR-05	27	53	7	13	9999	0	15
2011	CR	23	6	52	6	9999	13	31
2011	CR-04	18	0	59	12	9999	12	17
2011	CR-05	17	17	50	0	9999	17	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	41	13	11	8	2	0	67	20	61
2019	CR-04	26	29	23	10	13	0	0	55	23	31

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	18	15	5	0	5	0	79	5	61
2019	CR-04	55	13	23	6	0	3	0	70	7	31

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	61
2019	CR-04	25	75	32
2018	CR	17	83	77
2018	CR-05	12	88	41

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	55	45	11
2018	CR	54	46	13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	55	45	11
2018	CR	54	46	13

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	11
2018	CR	0	100	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	11
2018	CR	54	46	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	11
2018	CR	54	46	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	11
2018	CR	62	38	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	55	45	11
2018	CR	54	46	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	11
2018	CR	0	100	13

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	60
2019	CR-04	23	77	31

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	10	24	8	6	15	11	48	20	62
2019	CR-04	28	9	22	9	13	13	6	46	27	32
2018	CR	27	23	16	4	5	14	10	67	12	77
2018	CR-05	22	27	15	5	2	17	12	69	10	41
2017	CR	20	15	19	1	11	25	8	54	18	85
2017	CR-04	13	13	26	2	15	22	9	38	25	46
2017	CR-05	18	21	9	0	6	36	9	72	11	33
2014	CR	25	15	11	8	6	28	7	62	22	100
2014	CR-04	24	16	10	8	8	28	6	61	24	50
2014	CR-05	24	11	13	9	4	31	7	57	21	45

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	24	10	5	8	3	3	76	14	62
2019	CR-04	47	19	9	3	16	3	3	70	20	32
2018	CR	36	30	14	6	1	10	1	75	9	77
2018	CR-05	39	24	17	5	2	10	2	72	8	41
2017	CR	38	35	11	2	8	6	0	77	11	84
2017	CR-04	37	33	13	2	13	2	0	71	16	46
2017	CR-05	33	40	9	3	3	12	0	83	7	33
2014	CR	40	20	13	7	6	14	0	70	15	100
2014	CR-04	38	22	10	10	8	12	0	68	21	50
2014	CR-05	38	18	18	4	4	18	0	68	11	45
2011	CR	28	33	15	8	5	12	0	69	14	127
2011	CR-04	26	32	17	8	6	11	0	66	16	72
2011	CR-05	31	37	12	8	0	12	0	77	9	49

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	61
2019	CR-04	16	84	32

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	10	25	3	5	23	7	53	12	61
2019	CR-04	31	9	25	3	9	22	0	52	16	32
2018	CR	36	18	19	3	1	16	6	70	5	77
2018	CR-05	32	20	20	2	0	20	7	70	3	41
2017	CR	28	16	20	2	4	26	5	62	8	84
2017	CR-04	26	11	26	4	7	22	4	50	14	46
2017	CR-05	21	21	15	0	0	36	6	74	0	33
2014	CR	27	10	16	3	4	31	9	62	12	100
2014	CR-04	24	12	16	4	6	30	8	58	16	50
2014	CR-05	29	7	18	2	2	33	9	62	8	45

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	23	13	3	5	10	2	75	9	60
2019	CR-04	39	23	13	3	10	13	0	70	15	31
2018	CR	41	28	16	3	0	12	1	79	3	76
2018	CR-05	40	28	15	3	0	13	3	79	3	40
2017	CR	44	28	16	1	5	4	1	76	6	85
2017	CR-04	46	20	24	2	7	0	2	67	9	46
2017	CR-05	37	40	9	0	3	11	0	86	3	33
2014	CR	36	21	21	2	4	14	2	68	7	100
2014	CR-04	34	20	22	4	6	12	2	63	12	50
2014	CR-05	36	22	22	0	2	16	2	70	3	45
2011	CR	34	32	15	2	2	12	2	77	6	126
2011	CR-04	31	31	18	1	3	13	3	73	5	71
2011	CR-05	35	37	12	2	0	12	2	83	2	49

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	21	21	13	21	2	44	34	62
2019	CR-04	16	19	28	13	22	3	35	35	32
2018	CR	28	21	24	11	12	5	51	24	76
2018	CR-05	29	17	22	12	12	7	50	26	41
2017	CR	21	26	21	13	14	5	50	28	85
2017	CR-04	15	28	17	13	22	4	46	36	46
2017	CR-05	31	21	23	12	6	6	56	20	33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	29	21	13	5	0	61	18	62
2019	CR-04	38	28	22	9	3	0	66	13	32
2018	CR	36	30	18	11	3	3	68	14	76
2018	CR-05	34	22	20	17	2	5	59	21	41
2017	CR	34	29	24	5	4	4	66	8	85
2017	CR-04	37	33	22	4	2	2	71	6	46
2017	CR-05	28	24	30	6	6	6	55	13	33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	29	15	3	5	3	77	8	62
2019	CR-04	47	31	9	3	3	6	83	7	32
2018	CR	39	35	18	4	1	3	76	6	74
2018	CR-05	28	36	21	8	3	5	68	11	39
2017	CR	44	26	16	7	5	2	72	12	84
2017	CR-04	42	31	16	4	4	2	75	9	45
2017	CR-05	46	14	18	12	6	3	62	19	33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	30	18	10	7	0	3	64	17	61
2019	CR-04	41	22	16	6	13	0	3	65	19	32
2018	CR	35	22	25	13	1	0	4	59	15	77
2018	CR-05	34	15	29	15	2	0	5	51	18	41
2017	CR	41	19	26	5	8	1	0	61	13	85
2017	CR-04	37	22	28	2	9	2	0	60	11	46
2017	CR-05	46	12	27	9	6	0	0	58	15	33

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	16	11	0	0	5	88	0	61
2019	CR-04	68	13	13	0	0	6	86	0	31
2018	CR	72	7	5	3	1	12	90	4	76
2018	CR-05	76	5	5	0	0	15	94	0	41
2017	CR	66	12	8	1	2	11	87	4	85
2017	CR-04	76	9	7	2	2	4	89	4	46
2017	CR-05	49	18	11	0	3	18	82	4	33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	25	22	5	2	0	72	7	60
2019	CR-04	48	29	19	0	3	0	77	3	31
2018	CR	47	25	17	6	1	4	74	8	77
2018	CR-05	49	20	20	5	2	5	72	8	41
2017	CR	41	28	18	8	5	0	69	13	84
2017	CR-04	50	22	19	9	0	0	72	9	46
2017	CR-05	29	33	16	10	13	0	62	22	32

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	34	11	6	3	2	3	78	10	62
2019	CR-04	34	34	16	6	3	3	3	73	10	32
2018	CR	39	25	24	3	0	3	7	71	3	76
2018	CR-05	41	15	24	5	0	5	10	66	6	41
2017	CR	38	29	14	11	4	1	2	70	15	84
2017	CR-04	39	26	17	6	7	0	4	68	13	46
2017	CR-05	32	37	10	19	0	3	0	71	20	32

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	31	10	10	5	2	3	75	15	62
2019	CR-04	38	34	9	9	3	3	3	77	13	32
2018	CR	37	31	20	5	0	1	5	73	6	75
2018	CR-05	28	33	25	8	0	3	5	65	8	40
2017	CR	41	29	13	12	5	0	0	70	17	83
2017	CR-04	42	31	9	11	7	0	0	74	18	45
2017	CR-05	35	28	18	16	3	0	0	63	19	32

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	33	11	3	5	2	3	79	9	61
2019	CR-04	31	41	13	0	9	3	3	77	10	32
2018	CR	43	22	21	7	1	1	4	69	8	76
2018	CR-05	44	20	24	2	2	2	5	68	5	41
2017	CR	47	22	12	13	6	0	0	69	19	84
2017	CR-04	46	24	9	13	9	0	0	70	22	46
2017	CR-05	44	21	16	16	3	0	0	65	19	32

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	16	8	10	6	3	0	75	17	62
2019	CR-04	50	22	9	9	9	0	0	72	19	32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	32	6	2	5	0	0	87	6	62
2019	CR-04	53	31	9	3	3	0	0	84	6	32
2018	CR	42	30	16	3	1	0	8	79	4	76
2018	CR-05	37	17	27	5	2	0	12	61	8	41
2017	CR	46	23	20	7	1	1	1	71	9	83
2017	CR-04	56	24	13	4	0	0	2	82	4	45
2017	CR-05	29	22	31	13	3	3	0	52	16	32

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	18	6	2	3	2	0	89	5	62
2019	CR-04	63	22	6	3	3	3	0	87	6	32
2018	CR	63	15	8	4	1	0	9	85	6	75
2018	CR-05	55	15	10	5	3	0	13	80	9	40
2017	CR	52	23	7	7	6	0	5	79	14	85
2017	CR-04	57	24	4	6	9	0	0	81	15	46
2017	CR-05	40	24	12	9	3	0	12	72	14	33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	82	8	2	3	2	3	93	5	62
2019	CR-04	75	9	3	6	0	6	90	7	32
2018	CR	65	15	7	1	0	12	91	2	75
2018	CR-05	63	12	7	2	0	15	89	3	41

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	11	10	3	5	2	0	82	8	61
2019	CR-04	63	16	6	6	9	0	0	78	16	32
2018	CR	64	14	8	3	3	1	7	86	6	76
2018	CR-05	66	7	7	5	2	2	10	83	8	41
2017	CR	71	10	6	3	6	1	2	84	10	84
2017	CR-04	71	9	7	6	4	0	2	82	11	45
2017	CR-05	66	12	6	0	9	3	3	84	10	33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	24	11	3	2	0	84	5	62
2019	CR-04	56	28	13	0	3	0	84	3	32
2018	CR	57	18	14	0	4	7	80	4	76
2018	CR-05	55	18	15	0	5	8	78	5	40
2017	CR	55	23	13	2	5	2	80	7	85
2017	CR-04	59	17	11	4	7	2	78	11	46
2017	CR-05	45	31	18	0	3	3	78	3	33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	15	3	5	6	0	85	11	62
2019	CR-04	66	19	0	3	13	0	84	16	32
2018	CR	64	11	18	1	1	4	78	3	76
2018	CR-05	56	10	22	2	2	7	71	5	41
2017	CR	66	16	4	6	6	2	84	12	84
2017	CR-04	67	13	7	6	4	2	82	11	45
2017	CR-05	61	21	0	6	9	3	84	16	33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	10	0	2	0	0	19	98	2	62
2019	CR-04	66	13	0	0	0	0	22	100	0	32
2018	CR	48	4	4	1	0	0	43	91	2	77
2018	CR-05	44	2	2	2	0	0	49	90	5	41
2017	CR	58	8	0	1	2	1	29	95	5	85
2017	CR-04	55	7	0	2	2	2	33	94	6	46
2017	CR-05	61	12	0	0	3	0	24	96	4	33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	76	13	6	3	2	0	0	89	5	62
2019	CR-04	78	13	6	3	0	0	0	91	3	32
2018	CR	67	20	5	1	0	0	7	93	1	76
2018	CR-05	55	23	8	3	0	0	13	89	3	40
2017	CR	69	6	7	2	1	1	13	88	4	84
2017	CR-04	68	4	9	4	2	2	11	83	7	46
2017	CR-05	66	10	5	0	0	0	19	93	0	32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	15	11	5	2	0	2	82	7	62
2019	CR-04	59	16	16	6	3	0	0	75	9	32
2018	CR	58	18	9	7	3	0	5	81	10	76
2018	CR-05	65	20	3	5	0	0	8	92	5	40
2017	CR	53	15	6	9	9	1	6	73	20	85
2017	CR-04	54	9	9	13	11	2	2	66	25	46
2017	CR-05	48	21	3	6	9	0	12	79	18	33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	18	16	3	2	0	79	5	62
2019	CR-04	59	19	22	0	0	0	78	0	32
2018	CR	53	29	11	5	0	3	84	5	76
2018	CR-05	48	30	13	5	0	5	82	5	40
2017	CR	51	25	13	8	1	1	77	10	84
2017	CR-04	52	26	13	8	0	0	79	8	46
2017	CR-05	48	25	12	9	3	3	75	13	33

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	34	26	5	6	63	11	62
2019	CR-04	38	38	16	0	9	75	9	32
2018	CR	18	45	34	1	1	64	3	77
2018	CR-05	15	41	41	2	0	56	2	41
2017	CR	18	37	30	9	6	55	15	85
2017	CR-04	20	37	28	8	7	57	15	46
2017	CR-05	15	32	37	9	6	48	15	33

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	15	37	29	13	42	21	62
2019	CR-04	9	13	34	34	9	44	22	32
2018	CR	5	9	35	36	15	51	15	75
2018	CR-05	5	15	35	30	15	45	20	40
2017	CR	6	12	39	34	9	43	18	82
2017	CR-04	4	13	45	26	11	37	17	46
2017	CR-05	10	13	31	43	3	46	23	31

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	35	8	6	5	5	80	12	62
2019	CR-04	44	31	6	6	9	3	77	16	32
2018	CR	49	35	10	3	3	0	84	5	77
2018	CR-05	51	32	12	2	2	0	83	5	41
2017	CR	37	32	15	6	5	5	72	11	84
2017	CR-04	35	33	17	4	9	2	69	13	46
2017	CR-05	38	33	10	10	0	10	79	11	32

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	23	15	3	10	3	72	13	62
2019	CR-04	50	16	16	0	19	0	66	19	32
2018	CR	40	38	13	8	1	0	78	9	77
2018	CR-05	37	39	17	7	0	0	76	7	41
2017	CR	32	31	19	12	5	1	64	17	84
2017	CR-04	37	24	19	11	9	0	61	20	46
2017	CR-05	22	40	19	16	0	3	64	16	32

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	21	79	62
2019	CR-04	19	81	32
2017	CR	20	80	84
2017	CR-04	25	75	45
2017	CR-05	18	82	33
2014	CR	22	78	100
2014	CR-04	26	74	50
2014	CR-05	20	80	45

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	77	23	13
2017	CR	76	24	17
2017	CR-04	64	36	11
2014	CR	77	23	22
2014	CR-04	77	23	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	90	0	0	10	0	90	10	10
2017	CR	50	17	17	17	0	67	17	12
2014	CR	41	41	6	6	6	82	12	17
2014	CR-04	50	40	0	10	0	90	10	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	28	10	13	15	0	0	33	67	60
2019	CR-04	29	23	13	19	16	0	0	29	71	31
2018	CR	43	27	10	6	10	1	1	44	56	77
2018	CR-05	46	27	15	5	7	0	0	46	54	41
2017	CR	43	24	11	7	11	2	2	45	55	85
2017	CR-04	39	19	13	9	15	2	2	41	59	46
2017	CR-05	52	30	6	3	6	0	3	54	46	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	40
2019	CR-04	45	55	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	36	64	39
2019	CR-04	38	62	21
2018	CR	40	60	42
2018	CR-05	41	59	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	18	18	15	18	28	5	37	47	40
2019	CR-04	18	14	18	14	36	0	32	50	22
2018	CR	12	37	10	17	22	2	50	40	41
2018	CR-05	14	27	14	23	18	5	43	43	22
2017	CR	16	27	19	18	18	2	43	37	45
2017	CR-04	8	35	19	19	19	0	42	39	26
2017	CR-05	27	20	12	14	21	7	51	37	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	15	28	20	33	3	18	54	40
2019	CR-04	5	9	32	14	41	0	14	55	22
2018	CR	10	22	15	15	34	5	33	51	41
2018	CR-05	9	18	18	14	36	5	29	52	22
2017	CR	4	13	8	20	47	6	19	72	45
2017	CR-04	4	15	4	23	54	0	19	77	26
2017	CR-05	7	7	19	7	41	20	17	60	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	10	20	10	7	2	10	58	19	60
2019	CR-04	38	9	19	9	6	3	16	58	19	32
2018	CR	48	14	12	6	8	4	8	71	16	77
2018	CR-05	49	15	17	2	12	0	5	67	15	41

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Natural Resources Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?