2019 Public Service Employee Survey Results for Natural Resources Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	51	26	7	14	3	0	0	77	17	31
2019	Federal regulators	20	58	5	17	0	0	0	78	17	35
2019	Compliance, inspection and enforcement	38	46	0	16	0	0	0	84	16	18
2019	Communications or public affairs	53	40	1	4	2	0	0	93	6	99
2019	Access to information and privacy	38	55	7	0	0	0	0	93	0	13
2019	Security	23	44	6	27	0	0	0	67	27	16
2019	Science and technology	36	45	5	9	4	0	0	82	13	984
2019	Library services	47	34	0	20	0	0	0	80	20	12
2019	Administration and operations	57	34	4	4	2	0	0	91	6	271
2019	Human resources	42	36	7	11	2	0	1	79	14	108
2019	Financial management	55	34	2	8	1	0	0	90	9	105
2019	Procurement	53	45	0	3	0	0	0	97	3	33
2019	Real property	46	45	0	9	0	0	0	91	9	38
2019	Materiel management	13	61	13	0	13	0	0	74	13	10
2019	Information management	35	43	6	12	5	0	0	78	16	63
2019	Information technology	33	40	5	17	5	0	0	74	22	106
2019	Internal audit	50	29	0	21	0	0	0	79	21	14
2019	Data sciences	41	44	4	9	1	0	0	86	10	73
2019	Policy	38	47	4	8	2	0	0	86	11	413
2019	Project management	40	44	5	8	2	0	0	84	10	139
2019	Other services to the public	44	37	12	5	2	0	0	81	7	44
2019	None of the above	45	38	8	8	1	0	0	83	9	153
2017	Client contact centre	42	36	7	11	3	0	0	78	14	28
2017	Federal regulators	31	42	8	14	5	0	0	73	19	37
2017	Compliance, inspection and enforcement	35	54	11	0	0	0	0	89	0	19
2017	Communications or public affairs	31	55	2	10	2	0	0	86	12	98
2017	Access to information and privacy	42	41	0	17	0	0	0	83	17	12
2017	Security	0	60	0	40	0	0	0	60	40	10
2017	Science and technology	31	46	5	12	6	0	0	77	18	952
2017	Library services	50	50	0	0	0	0	0	100	0	10
2017	Administration and operations	54	33	2	8	2	0	0	87	11	290
2017	Human resources	35	53	3	10	0	0	0	87	10	100
2017	Financial management	44	42	5	8	1	0	0	86	9	99
2017	Procurement	42	38	12	8	0	0	0	80	8	22
2017	Real property	52	32	4	12	0	0	0	84	12	31
2017	Information management	29	50	3	12	4	1	0	81	17	74
2017	Information technology	31	42	6	17	5	0	0	72	22	137
2017	Internal audit	51	42	7	0	0	0	0	93	0	14
2017	Evaluation	24	59	0	0	17	0	0	83	17	12
2017	Data sciences	31	46	1	17	5	0	0	76	22	71
2017	Policy	29	54	5	9	3	0	0	83	12	323
2017	Project management	31	54	4	9	2	0	0	85	11	109
2017	Other services to the public	36	44	0	20	0	0	0	80	20	40
2017	None of the above	34	50	3	10	3	0	0	84	13	158
2014	Client contact centre	32	58	3	5	3	0	0	90	7	41
2014	Federal regulators	37	52	7	5	0	0	0	88	5	57
2014	Compliance, inspection and enforcement	44	33	8	11	5	0	0	76	16	24
2014	Communications or public affairs	36	49	8	6	1	0	0	85	7	132
2014	Security	21	42	7	14	16	0	0	63	30	14
2014	Science and technology	30	49	7	11	4	0	0	78	15	1175
2014	Library services	54	27	6	13	0	0	0	80	13	17
2014	Administration and operations	46	40	4	7	3	0	0	86	10	367
2014	Human resources	27	54	6	11	1	0	1	82	12	90
2014	Financial management	44	43	3	6	4	0	0	87	10	121
2014	Procurement	47	43	3	3	3	0	0	91	6	29
2014	Real property	42	41	5	11	0	0	0	83	11	36
2014	Materiel management	37	30	9	8	17	0	0	66	25	11
2014	Information management	47	40	5	6	2	0	0	87	8	115
2014	Information technology	32	49	5	6	8	0	1	81	14	146
2014	Internal audit	55	28	5	11	0	0	0	83	11	18
2014	Evaluation	47	53	0	0	0	0	0	100	0	15
2014	Other services to the public	32	46	4	9	9	0	0	78	17	84
2014	None of the above	29	52	5	11	3	1	0	81	14	412

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	26	10	21	3	0	4	64	25	31
2019	Federal regulators	77	17	3	3	0	0	0	94	3	35
2019	Compliance, inspection and enforcement	61	22	7	5	0	0	5	87	6	18
2019	Communications or public affairs	74	15	4	5	2	0	0	89	7	98
2019	Access to information and privacy	53	32	8	7	0	0	0	84	7	13
2019	Security	62	12	13	12	0	0	0	74	12	16
2019	Science and technology	71	16	4	6	3	0	1	87	9	981
2019	Library services	83	8	0	8	0	0	0	92	8	12
2019	Administration and operations	71	18	3	3	3	0	1	90	7	270
2019	Human resources	60	22	9	7	2	0	0	82	9	108
2019	Financial management	60	21	5	13	0	0	1	82	13	102
2019	Procurement	62	28	5	3	0	0	3	92	3	34
2019	Real property	76	12	2	5	5	0	0	88	9	38
2019	Materiel management	61	20	13	7	0	0	0	80	7	10
2019	Information management	63	21	6	4	4	0	2	85	9	63
2019	Information technology	64	24	7	3	2	0	0	88	5	106
2019	Internal audit	50	43	0	7	0	0	0	93	7	14
2019	Data sciences	66	11	10	11	1	0	0	77	13	73
2019	Policy	71	11	4	9	4	0	0	83	13	413
2019	Project management	66	20	6	5	3	0	0	86	7	139
2019	Other services to the public	65	21	7	2	2	0	2	88	5	44
2019	None of the above	65	19	7	6	2	0	1	85	8	154
2017	Client contact centre	54	32	4	3	3	0	4	90	6	28
2017	Federal regulators	57	22	11	5	5	0	0	78	11	36
2017	Compliance, inspection and enforcement	62	16	11	5	6	0	0	78	11	19
2017	Communications or public affairs	61	20	4	11	3	1	0	82	14	98
2017	Access to information and privacy	75	0	8	17	0	0	0	75	17	12
2017	Security	30	40	20	0	11	0	0	69	11	10
2017	Science and technology	68	18	5	6	2	0	1	87	8	951
2017	Library services	70	20	10	0	0	0	0	90	0	10
2017	Administration and operations	62	22	8	4	3	0	0	85	7	291
2017	Human resources	54	27	5	13	2	0	0	80	14	100
2017	Financial management	49	19	10	15	5	1	0	69	20	99
2017	Procurement	56	27	12	0	4	0	0	83	4	22
2017	Real property	71	26	0	3	0	0	0	97	3	31
2017	Information management	67	23	4	7	0	0	0	89	7	74
2017	Information technology	58	25	6	9	2	0	0	83	11	137
2017	Internal audit	57	29	6	7	0	0	0	86	7	14
2017	Evaluation	59	17	0	15	9	0	0	76	24	12
2017	Data sciences	56	23	7	9	4	0	0	79	13	71
2017	Policy	69	16	4	8	3	0	0	84	11	322
2017	Project management	58	22	6	10	4	0	0	79	15	109
2017	Other services to the public	76	17	5	2	0	0	0	93	2	40
2017	None of the above	63	19	6	9	3	0	0	82	12	158
2014	Client contact centre	32	39	10	13	5	0	0	72	18	41
2014	Federal regulators	66	22	3	7	2	0	0	88	9	57
2014	Compliance, inspection and enforcement	60	23	0	8	9	0	0	83	17	24
2014	Communications or public affairs	61	23	4	7	4	0	0	84	11	132
2014	Security	66	27	7	0	0	0	0	93	0	14
2014	Science and technology	64	20	5	6	3	0	1	86	9	1173
2014	Library services	79	8	0	6	6	0	0	87	13	17
2014	Administration and operations	64	17	8	8	2	0	0	82	10	367
2014	Human resources	55	21	6	14	4	0	0	76	18	89
2014	Financial management	57	19	10	7	7	0	0	76	14	121
2014	Procurement	66	21	3	0	10	0	0	87	10	29
2014	Real property	50	30	9	11	0	0	0	80	11	36
2014	Materiel management	35	39	8	18	0	0	0	74	18	11
2014	Information management	61	17	6	10	5	0	1	79	15	115
2014	Information technology	51	27	11	8	1	1	0	79	9	146
2014	Internal audit	62	32	0	6	0	0	0	94	6	18
2014	Evaluation	53	27	13	0	7	0	0	80	7	15
2014	Other services to the public	66	16	3	10	6	0	0	82	15	84
2014	None of the above	63	17	6	8	4	1	1	82	12	411

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	47	21	10	22	0	0	0	68	22	31
2019	Federal regulators	46	37	8	6	3	0	0	83	9	35
2019	Compliance, inspection and enforcement	50	28	5	5	12	0	0	77	18	18
2019	Communications or public affairs	61	31	4	4	1	0	0	91	5	98
2019	Access to information and privacy	46	46	0	7	0	0	0	93	7	13
2019	Security	20	43	13	6	19	0	0	62	25	16
2019	Science and technology	50	33	6	6	3	0	0	84	10	983
2019	Library services	49	43	0	0	8	0	0	92	8	12
2019	Administration and operations	58	31	5	4	2	0	0	89	6	270
2019	Human resources	48	31	5	10	4	0	2	81	14	108
2019	Financial management	60	26	4	8	2	0	0	87	10	105
2019	Procurement	56	33	3	3	5	0	0	90	8	34
2019	Real property	57	19	10	12	2	0	0	76	14	38
2019	Materiel management	26	42	19	13	0	0	0	68	13	10
2019	Information management	33	47	0	11	8	0	1	81	19	63
2019	Information technology	51	35	3	8	3	0	0	86	11	106
2019	Internal audit	22	49	0	29	0	0	0	71	29	14
2019	Data sciences	50	28	9	9	4	0	0	78	13	74
2019	Policy	47	37	6	8	3	0	0	83	11	413
2019	Project management	47	34	6	8	5	0	1	81	13	139
2019	Other services to the public	57	30	2	9	2	0	0	87	11	44
2019	None of the above	56	24	8	8	4	0	0	80	12	154
2017	Client contact centre	39	36	13	8	4	0	0	75	11	28
2017	Federal regulators	33	38	16	5	5	3	0	73	10	37
2017	Compliance, inspection and enforcement	41	32	15	6	6	0	0	73	12	19
2017	Communications or public affairs	33	47	5	12	2	0	0	81	14	97
2017	Access to information and privacy	41	50	0	8	0	0	0	92	8	12
2017	Security	20	40	10	21	10	0	0	59	31	10
2017	Science and technology	47	36	6	7	4	0	1	83	11	952
2017	Library services	30	70	0	0	0	0	0	100	0	10
2017	Administration and operations	57	31	3	6	3	0	0	88	9	291
2017	Human resources	42	37	5	11	5	0	1	79	15	100
2017	Financial management	46	31	5	11	7	0	0	77	18	99
2017	Procurement	52	38	6	0	4	0	0	90	4	22
2017	Real property	50	37	4	6	3	0	0	87	9	31
2017	Information management	44	35	7	8	7	0	0	79	15	74
2017	Information technology	40	38	8	10	4	0	0	78	14	137
2017	Internal audit	22	65	0	7	6	0	0	86	14	14
2017	Evaluation	17	57	9	9	9	0	0	74	17	12
2017	Data sciences	51	39	6	4	0	0	0	90	4	70
2017	Policy	43	39	6	8	4	0	1	83	12	321
2017	Project management	44	36	7	9	4	0	0	80	14	109
2017	Other services to the public	50	29	11	7	3	0	0	80	9	40
2017	None of the above	37	42	8	7	6	0	0	79	13	158
2014	Client contact centre	34	39	5	5	17	0	0	73	23	41
2014	Federal regulators	52	34	9	5	0	0	0	86	5	57
2014	Compliance, inspection and enforcement	38	40	4	13	5	0	0	78	18	24
2014	Communications or public affairs	45	28	10	9	7	0	0	73	16	132
2014	Security	43	43	7	0	7	0	0	86	7	14
2014	Science and technology	47	34	7	7	4	0	0	81	11	1174
2014	Library services	62	25	7	6	0	0	0	88	6	16
2014	Administration and operations	52	31	5	8	5	0	0	83	13	367
2014	Human resources	32	35	9	14	9	0	1	68	23	90
2014	Financial management	43	31	6	9	11	0	0	74	20	121
2014	Procurement	35	52	0	3	10	0	0	87	13	29
2014	Real property	47	40	5	5	3	0	0	87	7	36
2014	Materiel management	46	30	17	0	8	0	0	75	8	11
2014	Information management	43	33	4	12	8	0	0	76	20	115
2014	Information technology	44	30	10	10	7	0	0	73	16	146
2014	Internal audit	22	56	11	5	6	0	0	77	11	18
2014	Evaluation	53	40	0	7	0	0	0	93	7	15
2014	Other services to the public	46	34	5	12	3	1	0	80	15	84
2014	None of the above	44	35	6	9	6	1	0	79	15	412

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	19	34	11	20	16	0	0	53	36	31
2019	Federal regulators	23	29	15	25	8	0	0	52	34	35
2019	Compliance, inspection and enforcement	28	40	5	22	5	0	0	68	27	18
2019	Communications or public affairs	42	38	9	7	5	0	0	80	11	98
2019	Access to information and privacy	15	62	8	7	7	0	0	77	15	13
2019	Security	35	24	13	13	14	0	0	60	27	15
2019	Science and technology	37	38	12	10	2	0	0	75	12	980
2019	Library services	23	58	11	8	0	0	0	81	8	12
2019	Administration and operations	37	36	12	10	3	0	1	74	14	269
2019	Human resources	33	43	13	10	1	1	0	76	11	107
2019	Financial management	41	38	11	7	3	0	0	79	10	105
2019	Procurement	40	38	15	3	4	0	0	78	7	34
2019	Real property	34	38	15	9	2	0	2	73	12	38
2019	Materiel management	42	39	19	0	0	0	0	81	0	10
2019	Information management	23	40	14	15	3	0	4	66	19	63
2019	Information technology	19	41	18	13	9	0	1	60	21	106
2019	Internal audit	44	50	0	0	7	0	0	93	7	14
2019	Data sciences	28	35	9	19	5	0	3	65	25	73
2019	Policy	23	40	16	15	5	0	1	64	20	412
2019	Project management	29	40	13	12	4	0	1	70	17	139
2019	Other services to the public	43	35	16	4	2	0	0	78	6	44
2019	None of the above	37	36	13	9	5	0	0	73	14	153
2018	Client contact centre	14	53	21	0	9	0	2	69	9	25
2018	Federal regulators	27	35	10	19	10	0	0	61	29	38
2018	Compliance, inspection and enforcement	37	37	4	14	8	0	0	74	22	25
2018	Communications or public affairs	35	43	7	10	4	0	1	79	14	100
2018	Access to information and privacy	29	31	20	10	10	0	0	60	20	10
2018	Security	30	48	7	15	0	0	0	78	15	13
2018	Science and technology	29	46	12	9	4	0	1	75	13	960
2018	Administration and operations	31	37	16	12	3	0	0	69	16	268
2018	Human resources	32	41	10	15	1	0	1	74	16	93
2018	Financial management	33	48	8	8	2	0	1	82	10	114
2018	Procurement	28	47	4	7	14	0	0	76	21	29
2018	Real property	23	50	16	7	5	0	0	72	11	40
2018	Information management	25	43	13	12	5	0	2	69	18	57
2018	Information technology	14	51	15	14	6	0	0	65	20	91
2018	Internal audit	35	50	7	0	7	0	0	85	7	13
2018	Data sciences	15	57	8	14	4	1	0	73	18	70
2018	Policy	18	45	16	13	6	0	1	64	20	372
2018	Project management	25	43	14	10	6	1	0	69	16	119
2018	Other services to the public	32	33	13	19	3	0	0	65	22	35
2018	None of the above	25	44	8	16	7	0	1	69	23	132
2017	Client contact centre	18	42	19	14	7	0	0	60	21	28
2017	Federal regulators	25	35	19	10	8	3	0	62	19	37
2017	Compliance, inspection and enforcement	20	37	11	15	16	0	0	58	31	19
2017	Communications or public affairs	28	47	8	15	2	0	0	75	17	98
2017	Access to information and privacy	24	67	0	0	8	0	0	92	8	12
2017	Security	0	50	30	11	10	0	0	50	21	10
2017	Science and technology	30	42	14	10	4	0	1	73	13	952
2017	Library services	50	40	10	0	0	0	0	90	0	10
2017	Administration and operations	39	35	12	8	6	0	0	74	14	290
2017	Human resources	37	36	10	14	2	0	1	74	16	100
2017	Financial management	38	39	13	5	4	1	0	78	9	99
2017	Procurement	19	58	13	0	10	0	0	77	10	22
2017	Real property	32	37	19	9	3	0	0	69	13	31
2017	Information management	28	43	11	9	8	1	0	71	18	74
2017	Information technology	19	37	18	11	14	0	0	57	25	137
2017	Internal audit	58	35	0	0	7	0	0	93	7	14
2017	Evaluation	35	40	0	26	0	0	0	74	26	12
2017	Data sciences	27	45	10	12	3	0	3	75	15	71
2017	Policy	24	43	14	10	7	0	1	68	18	322
2017	Project management	33	35	18	12	2	0	0	68	13	108
2017	Other services to the public	27	35	14	15	7	0	3	64	23	40
2017	None of the above	28	43	12	8	8	1	1	72	16	157
2014	Client contact centre	24	32	26	8	10	0	0	57	18	41
2014	Federal regulators	38	29	17	11	5	0	0	67	16	57
2014	Compliance, inspection and enforcement	38	27	12	7	16	0	0	65	23	24
2014	Communications or public affairs	26	35	19	12	7	0	1	61	19	132
2014	Security	28	22	7	14	23	0	7	53	39	14
2014	Science and technology	26	39	16	13	5	0	1	66	18	1173
2014	Library services	29	33	26	0	5	0	6	66	6	17
2014	Administration and operations	33	34	11	14	8	0	1	67	22	367
2014	Human resources	18	43	15	12	12	0	1	61	24	90
2014	Financial management	29	35	10	15	10	0	1	65	25	121
2014	Procurement	21	35	7	19	18	0	0	56	37	29
2014	Real property	13	54	12	14	8	0	0	66	22	36
2014	Materiel management	18	65	0	0	17	0	0	83	17	11
2014	Information management	22	46	11	13	8	0	0	69	21	115
2014	Information technology	20	39	18	18	5	0	0	59	23	145
2014	Internal audit	60	22	0	17	0	0	0	83	17	18
2014	Evaluation	33	40	21	6	0	0	0	73	6	15
2014	Other services to the public	24	40	10	19	6	1	0	65	25	84
2014	None of the above	24	39	15	14	8	1	1	64	21	412

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	39	38	10	7	2	0	3	80	10	31
2019	Federal regulators	37	29	17	11	5	0	0	67	16	35
2019	Compliance, inspection and enforcement	49	33	7	11	0	0	0	82	11	18
2019	Communications or public affairs	65	20	9	5	1	0	0	85	6	99
2019	Access to information and privacy	38	39	8	7	7	0	0	77	15	13
2019	Security	50	43	7	0	0	0	0	93	0	16
2019	Science and technology	59	28	6	4	2	0	0	88	6	984
2019	Library services	57	35	0	8	0	0	0	92	8	12
2019	Administration and operations	54	29	8	7	3	0	0	83	9	266
2019	Human resources	55	34	5	3	3	0	0	88	7	106
2019	Financial management	59	34	3	2	2	0	0	93	4	104
2019	Procurement	63	28	3	7	0	0	0	90	7	33
2019	Real property	57	36	5	2	0	0	0	93	2	38
2019	Materiel management	49	20	19	13	0	0	0	68	13	10
2019	Information management	46	39	9	3	3	0	0	85	7	62
2019	Information technology	44	37	13	2	2	1	1	83	4	104
2019	Internal audit	38	55	7	0	0	0	0	93	0	14
2019	Data sciences	55	26	12	4	2	0	1	82	6	74
2019	Policy	51	34	8	5	1	0	0	85	6	410
2019	Project management	41	39	10	4	3	1	1	82	7	139
2019	Other services to the public	64	31	2	0	2	0	0	96	2	44
2019	None of the above	56	26	10	4	2	0	1	83	7	151
2017	Client contact centre	43	43	11	4	0	0	0	85	4	28
2017	Federal regulators	41	41	11	5	3	0	0	82	8	37
2017	Compliance, inspection and enforcement	47	37	6	10	0	0	0	84	10	19
2017	Communications or public affairs	47	40	9	2	0	0	1	89	2	98
2017	Access to information and privacy	66	25	8	0	0	0	0	92	0	12
2017	Security	50	30	10	10	0	0	0	80	10	10
2017	Science and technology	59	29	6	5	1	0	0	89	5	947
2017	Library services	40	50	10	0	0	0	0	90	0	10
2017	Administration and operations	57	31	5	5	2	0	0	88	7	290
2017	Human resources	58	31	3	5	2	0	1	90	7	99
2017	Financial management	54	27	10	6	2	0	1	81	9	98
2017	Procurement	52	42	0	6	0	0	0	94	6	22
2017	Real property	64	27	10	0	0	0	0	90	0	31
2017	Information management	55	37	1	6	1	0	0	92	7	74
2017	Information technology	51	34	12	3	1	0	0	84	4	137
2017	Internal audit	50	36	15	0	0	0	0	85	0	14
2017	Evaluation	42	34	0	15	9	0	0	76	24	12
2017	Data sciences	59	33	3	3	1	0	1	93	4	71
2017	Policy	56	31	6	6	1	1	0	87	7	321
2017	Project management	52	36	6	4	1	0	0	89	5	108
2017	Other services to the public	50	38	10	0	0	0	3	90	0	40
2017	None of the above	54	35	6	4	1	0	0	89	5	156
2014	Client contact centre	32	45	11	5	5	2	0	78	10	41
2014	Federal regulators	45	40	10	3	0	0	2	86	3	57
2014	Compliance, inspection and enforcement	49	35	9	7	0	0	0	84	7	24
2014	Communications or public affairs	35	44	10	9	2	0	0	79	11	132
2014	Security	46	33	15	0	6	0	0	79	6	15
2014	Science and technology	52	36	6	5	1	0	0	88	6	1174
2014	Library services	46	35	19	0	0	0	0	81	0	17
2014	Administration and operations	51	35	6	5	2	0	1	87	7	366
2014	Human resources	49	36	3	8	2	1	1	87	10	90
2014	Financial management	47	34	9	3	5	0	1	82	9	120
2014	Procurement	27	52	13	4	3	0	0	79	7	29
2014	Real property	51	33	5	6	5	0	0	84	11	36
2014	Materiel management	34	49	0	0	17	0	0	83	17	11
2014	Information management	39	43	11	4	2	2	0	83	6	114
2014	Information technology	48	40	3	5	2	1	1	89	8	146
2014	Internal audit	55	33	5	6	0	0	0	89	6	18
2014	Evaluation	27	67	0	7	0	0	0	93	7	15
2014	Other services to the public	53	26	8	8	5	1	0	80	12	84
2014	None of the above	48	34	9	6	2	1	1	83	8	412

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	28	38	9	17	6	0	3	68	23	31
2019	Federal regulators	32	42	8	6	11	0	0	75	17	35
2019	Compliance, inspection and enforcement	44	12	12	16	16	0	0	56	32	18
2019	Communications or public affairs	56	27	6	6	6	0	0	83	12	98
2019	Access to information and privacy	23	61	7	8	0	0	0	84	8	13
2019	Security	60	12	16	6	6	0	0	72	12	16
2019	Science and technology	48	29	10	7	4	1	1	78	12	981
2019	Library services	68	24	0	8	0	0	0	92	8	12
2019	Administration and operations	48	25	11	7	8	1	0	74	15	266
2019	Human resources	54	34	5	5	1	0	1	88	6	108
2019	Financial management	48	31	8	7	7	1	0	79	13	103
2019	Procurement	64	23	10	0	3	0	0	87	3	34
2019	Real property	56	27	10	5	2	0	0	83	7	38
2019	Materiel management	39	19	7	23	13	0	0	58	36	10
2019	Information management	47	31	8	3	5	3	3	83	8	63
2019	Information technology	47	29	12	7	5	0	0	76	12	105
2019	Internal audit	39	53	8	0	0	0	0	92	0	13
2019	Data sciences	46	30	18	2	4	0	0	76	5	74
2019	Policy	44	31	8	10	7	0	0	75	16	413
2019	Project management	38	33	12	11	5	0	0	71	16	139
2019	Other services to the public	48	38	9	2	2	0	0	86	5	44
2019	None of the above	44	29	14	8	4	0	1	73	13	154
2018	Client contact centre	32	25	10	17	9	2	3	61	28	25
2018	Federal regulators	39	17	16	21	8	0	0	56	28	39
2018	Compliance, inspection and enforcement	67	21	0	8	4	0	0	88	12	25
2018	Communications or public affairs	47	33	8	8	5	0	0	80	12	101
2018	Access to information and privacy	49	10	41	0	0	0	0	59	0	10
2018	Security	45	55	0	0	0	0	0	100	0	13
2018	Science and technology	43	33	12	7	4	1	1	78	11	958
2018	Administration and operations	46	34	8	6	6	0	0	81	12	267
2018	Human resources	56	28	4	5	6	0	1	85	11	93
2018	Financial management	47	31	7	11	4	0	0	78	15	113
2018	Procurement	52	41	7	0	0	0	0	93	0	29
2018	Real property	43	32	11	11	2	0	0	76	14	40
2018	Information management	52	26	8	4	7	0	3	81	11	57
2018	Information technology	41	48	1	5	4	0	1	90	9	91
2018	Internal audit	50	29	14	0	0	0	7	85	0	13
2018	Data sciences	40	36	15	5	3	0	2	77	8	70
2018	Policy	37	35	10	11	7	0	0	72	18	370
2018	Project management	48	28	14	5	3	0	1	77	9	119
2018	Other services to the public	36	40	3	16	3	0	3	78	19	35
2018	None of the above	47	32	8	7	5	0	1	80	12	132
2017	Client contact centre	40	28	7	14	7	0	4	71	22	28
2017	Federal regulators	36	27	13	10	14	0	0	63	24	37
2017	Compliance, inspection and enforcement	58	26	0	11	5	0	0	84	16	19
2017	Communications or public affairs	38	35	11	7	7	0	2	74	14	97
2017	Access to information and privacy	75	17	8	0	0	0	0	92	0	12
2017	Security	40	30	11	0	10	10	0	77	11	10
2017	Science and technology	44	33	12	6	4	0	1	78	10	949
2017	Library services	70	30	0	0	0	0	0	100	0	10
2017	Administration and operations	52	27	8	6	5	1	1	80	11	290
2017	Human resources	56	27	4	8	4	0	1	83	13	99
2017	Financial management	37	41	12	3	7	0	0	78	10	99
2017	Procurement	55	35	4	0	6	0	0	90	6	22
2017	Real property	59	25	3	7	6	0	0	84	13	31
2017	Information management	58	27	4	7	4	0	0	85	11	73
2017	Information technology	42	38	10	7	3	0	1	80	10	137
2017	Internal audit	22	64	0	7	0	0	7	92	8	14
2017	Evaluation	59	9	0	15	17	0	0	67	33	12
2017	Data sciences	53	30	5	4	3	1	4	87	7	71
2017	Policy	40	29	9	12	10	0	0	69	22	322
2017	Project management	39	33	15	9	3	0	0	73	12	109
2017	Other services to the public	40	33	7	16	2	2	0	74	19	40
2017	None of the above	42	31	11	9	6	0	1	74	15	158
2014	Client contact centre	40	36	10	10	3	0	3	77	12	41
2014	Federal regulators	34	37	15	9	3	2	0	73	12	57
2014	Compliance, inspection and enforcement	34	41	0	17	4	0	4	78	22	24
2014	Communications or public affairs	34	34	13	14	4	1	0	69	19	132
2014	Security	53	6	20	0	15	0	6	63	16	15
2014	Science and technology	38	34	15	8	4	1	1	73	12	1174
2014	Library services	46	28	13	6	6	0	0	74	13	17
2014	Administration and operations	44	32	11	6	6	0	0	77	12	367
2014	Human resources	43	36	7	6	7	0	2	80	13	89
2014	Financial management	40	41	4	8	7	0	0	81	15	121
2014	Procurement	48	40	6	3	3	0	0	88	6	29
2014	Real property	50	20	12	13	3	0	3	72	16	36
2014	Materiel management	29	52	10	9	0	0	0	81	9	11
2014	Information management	40	39	11	4	3	1	2	81	8	115
2014	Information technology	38	36	17	5	1	1	1	76	6	146
2014	Internal audit	55	28	6	11	0	0	0	83	11	18
2014	Evaluation	20	53	14	13	0	0	0	73	13	15
2014	Other services to the public	48	26	9	10	4	0	3	76	15	84
2014	None of the above	35	30	12	15	6	1	2	66	21	412

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	29	24	25	10	13	0	0	53	23	31
2019	Federal regulators	46	48	3	3	0	0	0	94	3	35
2019	Compliance, inspection and enforcement	38	40	6	6	11	0	0	78	16	18
2019	Communications or public affairs	40	40	9	6	6	0	0	80	11	98
2019	Access to information and privacy	23	15	39	23	0	0	0	38	23	13
2019	Security	45	18	12	19	7	0	0	62	26	16
2019	Science and technology	45	36	9	6	3	0	0	81	9	985
2019	Library services	60	24	8	8	0	0	0	84	8	12
2019	Administration and operations	37	37	12	8	6	0	0	74	14	269
2019	Human resources	31	45	9	8	7	0	0	76	15	108
2019	Financial management	47	25	20	4	4	1	0	72	8	105
2019	Procurement	51	42	7	0	0	0	0	93	0	34
2019	Real property	37	42	14	7	0	0	0	79	7	38
2019	Materiel management	20	42	25	13	0	0	0	62	13	10
2019	Information management	32	41	9	12	4	2	0	74	16	63
2019	Information technology	32	45	7	10	5	0	0	77	15	105
2019	Internal audit	28	52	6	0	15	0	0	80	15	14
2019	Data sciences	40	44	4	9	3	0	0	84	12	74
2019	Policy	35	39	12	8	6	0	0	73	15	412
2019	Project management	37	35	16	10	2	0	0	72	12	139
2019	Other services to the public	48	31	11	6	4	0	0	79	10	44
2019	None of the above	42	34	11	7	6	0	0	76	13	154
2018	Client contact centre	41	27	6	17	9	0	0	68	26	25
2018	Federal regulators	41	46	8	3	3	0	0	87	5	38
2018	Compliance, inspection and enforcement	40	45	7	8	0	0	0	85	8	25
2018	Communications or public affairs	32	45	13	6	4	0	0	77	10	101
2018	Access to information and privacy	39	20	31	10	0	0	0	59	10	10
2018	Security	49	15	29	7	0	0	0	63	7	13
2018	Science and technology	43	41	8	5	2	0	0	84	7	956
2018	Administration and operations	36	35	16	8	5	0	0	71	13	268
2018	Human resources	30	50	9	9	2	0	0	80	11	92
2018	Financial management	36	46	11	3	4	0	0	82	7	113
2018	Procurement	50	35	15	0	0	0	0	85	0	29
2018	Real property	34	45	12	7	2	0	0	79	9	40
2018	Information management	29	43	15	8	6	0	0	71	14	57
2018	Information technology	23	53	13	5	4	0	0	77	10	91
2018	Internal audit	36	36	14	0	14	0	0	72	14	13
2018	Data sciences	31	43	14	9	3	0	0	74	12	69
2018	Policy	31	42	11	12	4	0	0	73	16	365
2018	Project management	34	44	13	7	2	0	0	78	8	119
2018	Other services to the public	25	41	23	8	3	0	0	66	11	35
2018	None of the above	42	34	8	8	8	1	0	77	15	131
2017	Client contact centre	34	33	22	11	0	0	0	67	11	28
2017	Federal regulators	30	48	8	8	5	0	0	79	13	37
2017	Compliance, inspection and enforcement	35	42	6	6	11	0	0	77	17	19
2017	Communications or public affairs	32	47	6	12	2	0	0	80	14	97
2017	Access to information and privacy	42	41	17	0	0	0	0	83	0	12
2017	Security	40	41	10	0	10	0	0	80	10	10
2017	Science and technology	42	42	9	5	2	0	0	84	7	952
2017	Library services	80	20	0	0	0	0	0	100	0	10
2017	Administration and operations	33	39	13	8	8	0	0	72	15	291
2017	Human resources	32	47	9	10	2	0	0	78	13	100
2017	Financial management	31	48	9	4	7	0	0	80	11	99
2017	Procurement	39	50	0	10	0	0	0	90	10	22
2017	Real property	35	42	10	10	3	0	0	77	13	31
2017	Information management	24	50	16	3	7	0	0	74	9	73
2017	Information technology	22	53	13	7	5	0	0	75	12	137
2017	Internal audit	15	64	15	7	0	0	0	78	7	14
2017	Evaluation	42	26	9	15	9	0	0	67	24	12
2017	Data sciences	42	46	7	5	0	0	0	88	5	71
2017	Policy	31	48	9	8	5	0	0	78	13	323
2017	Project management	30	48	12	9	1	0	0	78	9	109
2017	Other services to the public	34	44	9	7	5	0	0	78	13	40
2017	None of the above	36	42	12	9	2	0	0	78	10	158
2014	Client contact centre	28	38	20	12	3	0	0	66	15	41
2014	Federal regulators	27	44	7	14	9	0	0	71	22	57
2014	Compliance, inspection and enforcement	38	37	8	18	0	0	0	74	18	24
2014	Communications or public affairs	22	51	8	13	6	0	0	73	19	132
2014	Security	47	53	0	0	0	0	0	100	0	15
2014	Science and technology	33	46	10	7	3	0	0	79	10	1175
2014	Library services	34	34	6	20	0	0	5	72	21	17
2014	Administration and operations	30	39	13	11	6	0	0	70	17	367
2014	Human resources	32	54	5	4	4	0	0	87	9	90
2014	Financial management	28	44	11	11	5	1	0	73	16	121
2014	Procurement	36	33	21	7	3	0	0	69	10	29
2014	Real property	25	46	16	13	0	0	0	71	13	36
2014	Materiel management	44	28	19	0	8	0	0	73	8	11
2014	Information management	31	40	14	8	6	0	1	72	14	115
2014	Information technology	29	40	15	12	3	0	0	69	16	146
2014	Internal audit	27	56	10	0	6	0	0	84	6	18
2014	Evaluation	33	20	33	13	0	0	0	53	13	15
2014	Other services to the public	25	48	8	10	9	0	1	73	19	84
2014	None of the above	26	48	10	10	5	1	0	75	15	411

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	8	39	29	17	7	0	0	47	24	31
2019	Federal regulators	31	38	11	14	5	0	0	70	19	35
2019	Compliance, inspection and enforcement	17	33	23	22	5	0	0	49	27	18
2019	Communications or public affairs	43	30	10	9	8	0	0	74	17	99
2019	Access to information and privacy	7	38	17	23	15	0	0	45	38	13
2019	Security	49	11	12	20	8	0	0	60	27	15
2019	Science and technology	28	35	15	13	8	0	0	64	21	981
2019	Library services	43	18	0	31	8	0	0	61	39	12
2019	Administration and operations	34	35	12	12	6	0	0	70	18	270
2019	Human resources	27	45	9	13	6	0	0	72	19	108
2019	Financial management	41	30	14	11	4	1	0	72	14	105
2019	Procurement	38	40	20	3	0	0	0	78	3	34
2019	Real property	50	34	5	12	0	0	0	83	12	38
2019	Materiel management	13	13	38	10	26	0	0	26	36	10
2019	Information management	27	36	17	11	5	2	1	66	17	62
2019	Information technology	26	32	16	13	12	1	1	59	25	106
2019	Internal audit	7	58	15	20	0	0	0	65	20	14
2019	Data sciences	28	37	19	10	6	0	0	65	16	73
2019	Policy	36	39	9	12	4	0	0	75	16	412
2019	Project management	29	33	15	15	7	1	1	63	22	139
2019	Other services to the public	34	36	13	11	6	0	0	70	17	44
2019	None of the above	37	35	10	12	7	1	0	72	19	154
2018	Client contact centre	25	38	14	18	5	0	0	63	23	25
2018	Federal regulators	21	39	14	10	15	0	0	60	25	39
2018	Compliance, inspection and enforcement	48	23	13	8	8	0	0	71	16	25
2018	Communications or public affairs	43	30	12	9	7	0	0	73	15	100
2018	Access to information and privacy	39	0	20	31	10	0	0	39	41	10
2018	Security	38	33	0	29	0	0	0	71	29	13
2018	Science and technology	25	36	17	12	9	0	0	62	21	958
2018	Administration and operations	35	30	14	12	8	1	0	65	21	266
2018	Human resources	36	27	12	16	9	0	0	64	25	93
2018	Financial management	30	39	14	12	4	0	0	69	17	113
2018	Procurement	28	33	28	4	8	0	0	61	11	29
2018	Real property	28	39	14	13	5	2	0	68	18	40
2018	Information management	21	35	22	9	13	0	0	56	22	57
2018	Information technology	19	37	20	16	7	0	1	57	23	90
2018	Internal audit	29	21	22	14	7	0	7	54	23	13
2018	Data sciences	22	39	22	11	5	0	0	61	17	70
2018	Policy	32	36	12	11	9	1	0	68	20	371
2018	Project management	33	32	17	13	5	0	1	65	18	119
2018	Other services to the public	29	30	8	13	19	0	0	60	32	35
2018	None of the above	27	40	9	10	12	1	1	68	23	131
2017	Client contact centre	15	41	25	7	11	0	0	57	18	28
2017	Federal regulators	20	40	11	19	11	0	0	60	30	37
2017	Compliance, inspection and enforcement	36	43	0	10	11	0	0	79	21	19
2017	Communications or public affairs	29	41	14	12	4	0	0	70	16	98
2017	Access to information and privacy	51	41	8	0	0	0	0	92	0	12
2017	Security	20	60	10	10	0	0	0	80	10	10
2017	Science and technology	26	36	16	14	8	0	0	62	22	952
2017	Library services	40	40	10	10	0	0	0	80	10	10
2017	Administration and operations	35	31	16	11	6	0	0	67	17	290
2017	Human resources	35	30	11	17	7	0	0	65	24	100
2017	Financial management	27	40	14	5	12	2	0	68	17	99
2017	Procurement	39	40	15	0	6	0	0	79	6	22
2017	Real property	49	32	3	13	3	0	0	81	17	31
2017	Information management	27	45	12	10	4	0	1	73	14	73
2017	Information technology	22	36	18	13	11	1	0	58	24	137
2017	Internal audit	14	50	29	7	0	0	0	64	7	14
2017	Evaluation	42	26	9	7	17	0	0	67	24	12
2017	Data sciences	39	26	21	7	6	0	1	66	13	71
2017	Policy	32	37	11	13	6	0	0	69	20	321
2017	Project management	25	39	14	17	6	0	0	64	23	109
2017	Other services to the public	20	51	14	10	5	0	0	71	15	40
2017	None of the above	27	35	14	11	11	0	1	64	22	157
2014	Client contact centre	13	30	27	20	8	2	0	44	28	41
2014	Federal regulators	19	40	10	17	10	4	0	61	28	57
2014	Compliance, inspection and enforcement	14	44	12	19	11	0	0	58	30	24
2014	Communications or public affairs	23	38	14	18	8	0	0	60	25	132
2014	Security	38	28	13	7	15	0	0	65	22	15
2014	Science and technology	20	35	19	15	12	0	0	55	27	1174
2014	Library services	28	14	36	22	0	0	0	42	22	17
2014	Administration and operations	30	31	15	14	10	0	0	61	24	367
2014	Human resources	31	39	11	12	6	1	0	71	18	90
2014	Financial management	19	36	14	15	13	2	1	56	29	121
2014	Procurement	33	36	18	7	6	0	0	69	13	29
2014	Real property	8	55	19	19	0	0	0	63	19	36
2014	Materiel management	17	27	9	29	18	0	0	44	47	11
2014	Information management	23	44	16	8	7	0	2	68	15	115
2014	Information technology	21	38	20	13	8	0	0	59	21	146
2014	Internal audit	38	45	5	5	6	0	0	83	11	18
2014	Evaluation	20	40	33	7	0	0	0	60	7	15
2014	Other services to the public	24	42	8	17	8	0	0	66	26	84
2014	None of the above	22	38	13	14	11	1	1	61	25	410

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	19	48	8	11	9	4	0	70	22	31
2019	Federal regulators	29	46	14	11	0	0	0	75	11	35
2019	Compliance, inspection and enforcement	28	45	11	16	0	0	0	73	16	18
2019	Communications or public affairs	39	33	11	12	5	0	0	72	17	99
2019	Access to information and privacy	15	63	0	22	0	0	0	78	22	13
2019	Security	47	19	7	13	14	0	0	66	27	15
2019	Science and technology	34	41	12	10	3	0	0	75	13	980
2019	Library services	28	48	0	24	0	0	0	76	24	12
2019	Administration and operations	35	33	11	15	6	0	0	68	21	270
2019	Human resources	30	44	14	7	5	0	0	75	11	106
2019	Financial management	39	41	7	9	3	1	0	81	12	104
2019	Procurement	44	34	17	4	0	0	0	78	4	34
2019	Real property	40	39	9	10	2	0	0	78	12	38
2019	Materiel management	7	33	19	29	13	0	0	39	42	10
2019	Information management	25	43	17	12	3	0	0	68	15	63
2019	Information technology	24	36	16	13	11	1	0	60	24	105
2019	Internal audit	21	58	0	6	15	0	0	80	20	14
2019	Data sciences	28	42	17	5	8	0	0	70	13	74
2019	Policy	23	40	12	20	5	1	1	63	25	408
2019	Project management	24	48	13	10	5	0	0	72	15	139
2019	Other services to the public	29	42	15	8	6	0	0	71	14	44
2019	None of the above	38	31	11	14	5	0	0	69	20	152
2018	Client contact centre	20	46	4	17	13	0	0	66	30	25
2018	Federal regulators	31	32	18	18	0	0	0	64	18	39
2018	Compliance, inspection and enforcement	53	38	5	4	0	0	0	91	4	25
2018	Communications or public affairs	32	32	15	12	9	0	0	63	21	101
2018	Security	30	48	15	7	0	0	0	78	7	13
2018	Science and technology	33	43	11	9	3	0	1	76	12	962
2018	Administration and operations	31	41	10	13	5	0	0	72	18	268
2018	Human resources	35	39	10	10	4	0	1	76	15	93
2018	Financial management	34	33	18	12	3	0	0	67	15	113
2018	Procurement	31	43	18	4	4	0	0	74	8	29
2018	Real property	35	44	12	7	2	0	0	79	9	40
2018	Information management	19	49	9	14	7	2	0	69	22	57
2018	Information technology	11	47	16	19	5	1	0	58	25	91
2018	Internal audit	32	31	15	15	0	0	7	68	16	12
2018	Data sciences	19	49	16	11	5	0	0	68	16	70
2018	Policy	21	42	12	15	11	0	0	63	26	372
2018	Project management	23	47	10	14	6	0	0	70	20	118
2018	Other services to the public	37	29	10	13	11	0	0	65	25	35
2018	None of the above	31	37	10	15	7	0	0	68	22	132
2017	Client contact centre	23	39	14	13	11	0	0	62	24	28
2017	Federal regulators	28	49	13	8	3	0	0	77	10	37
2017	Compliance, inspection and enforcement	31	42	12	16	0	0	0	73	16	19
2017	Communications or public affairs	26	40	14	16	4	0	0	66	20	98
2017	Access to information and privacy	75	8	8	8	0	0	0	83	8	12
2017	Security	20	20	21	30	10	0	0	40	40	10
2017	Science and technology	33	44	10	10	4	0	0	77	14	951
2017	Library services	60	20	20	0	0	0	0	80	0	10
2017	Administration and operations	32	39	12	10	7	0	0	71	17	291
2017	Human resources	35	45	5	10	5	0	0	80	15	99
2017	Financial management	32	36	16	8	8	0	0	68	16	99
2017	Procurement	39	46	0	14	0	0	0	86	14	22
2017	Real property	38	33	9	14	6	0	0	71	20	31
2017	Information management	29	37	14	9	11	0	0	66	20	73
2017	Information technology	20	40	18	13	9	0	0	60	22	137
2017	Internal audit	21	57	7	15	0	0	0	78	15	14
2017	Evaluation	50	9	24	9	9	0	0	59	17	12
2017	Data sciences	34	35	19	8	4	0	0	69	12	71
2017	Policy	25	41	13	12	8	0	0	67	21	322
2017	Project management	20	45	8	18	8	0	0	66	26	109
2017	Other services to the public	27	42	16	7	7	0	0	69	14	40
2017	None of the above	32	37	13	10	6	1	0	70	17	157

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	41	19	3	7	4	0	70	10	31
2019	Federal regulators	48	29	20	3	0	0	0	77	3	35
2019	Compliance, inspection and enforcement	49	40	0	11	0	0	0	89	11	18
2019	Communications or public affairs	49	35	9	4	3	1	0	84	7	98
2019	Access to information and privacy	31	47	0	7	15	0	0	78	22	13
2019	Security	60	13	13	7	8	0	0	73	14	15
2019	Science and technology	38	42	9	7	2	1	0	81	10	978
2019	Library services	44	40	8	0	8	0	0	84	8	12
2019	Administration and operations	42	33	13	7	3	1	0	76	10	271
2019	Human resources	45	38	8	5	4	0	0	82	9	108
2019	Financial management	47	38	9	5	1	0	0	86	6	104
2019	Procurement	45	46	5	4	0	0	0	90	4	34
2019	Real property	52	30	10	5	2	0	0	82	8	37
2019	Materiel management	20	36	19	26	0	0	0	55	26	10
2019	Information management	30	45	12	8	5	0	0	76	13	63
2019	Information technology	29	42	16	9	4	0	0	71	13	106
2019	Internal audit	43	36	8	6	7	0	0	80	12	14
2019	Data sciences	29	45	10	12	4	0	0	74	16	74
2019	Policy	41	39	9	8	4	0	0	80	11	410
2019	Project management	39	43	13	4	1	0	0	82	5	139
2019	Other services to the public	41	35	16	5	0	0	2	78	6	43
2019	None of the above	48	33	9	6	4	0	1	81	10	154
2018	Client contact centre	41	27	7	16	9	0	0	68	26	25
2018	Federal regulators	55	32	5	5	3	0	0	87	8	39
2018	Compliance, inspection and enforcement	54	34	4	8	0	0	0	88	8	25
2018	Communications or public affairs	45	40	9	6	1	0	0	84	7	101
2018	Access to information and privacy	41	30	20	0	10	0	0	70	10	10
2018	Security	29	56	7	7	0	0	0	85	7	13
2018	Science and technology	41	42	11	4	1	0	0	83	6	957
2018	Administration and operations	45	34	12	5	3	0	0	80	8	268
2018	Human resources	46	40	8	5	0	0	0	86	5	93
2018	Financial management	46	41	8	4	1	0	0	87	4	114
2018	Procurement	56	27	18	0	0	0	0	82	0	28
2018	Real property	52	41	0	7	0	0	0	93	7	39
2018	Information management	26	54	9	4	4	3	0	83	8	57
2018	Information technology	24	48	16	9	4	0	0	72	12	91
2018	Internal audit	21	59	7	7	0	0	7	85	8	13
2018	Data sciences	29	44	17	6	4	0	0	73	10	70
2018	Policy	43	41	7	7	2	0	0	84	9	373
2018	Project management	42	41	8	8	0	0	0	84	8	118
2018	Other services to the public	34	47	8	8	3	0	0	81	11	35
2018	None of the above	39	44	10	4	3	1	0	83	7	132
2017	Client contact centre	29	45	15	3	3	4	0	78	7	28
2017	Federal regulators	39	48	0	5	8	0	0	87	13	37
2017	Compliance, inspection and enforcement	36	31	0	27	6	0	0	67	33	19
2017	Communications or public affairs	37	41	10	8	3	1	0	79	11	98
2017	Access to information and privacy	66	17	17	0	0	0	0	83	0	12
2017	Security	30	60	0	10	0	0	0	90	10	10
2017	Science and technology	42	38	11	6	2	1	0	81	9	953
2017	Library services	40	50	0	10	0	0	0	90	10	10
2017	Administration and operations	46	33	10	5	5	0	0	79	11	290
2017	Human resources	45	40	5	9	1	0	1	85	10	100
2017	Financial management	37	45	9	4	5	0	0	82	9	99
2017	Procurement	48	46	0	0	6	0	0	94	6	22
2017	Real property	44	33	9	7	6	0	0	77	13	31
2017	Information management	41	36	13	7	3	1	0	78	10	73
2017	Information technology	31	34	19	11	4	1	0	66	15	137
2017	Internal audit	42	58	0	0	0	0	0	100	0	14
2017	Evaluation	50	24	0	17	9	0	0	74	26	12
2017	Data sciences	34	40	15	7	3	1	0	75	10	71
2017	Policy	43	40	7	6	4	1	0	83	10	321
2017	Project management	33	47	11	6	3	0	0	80	10	109
2017	Other services to the public	47	29	21	0	3	0	0	76	3	40
2017	None of the above	44	40	7	7	2	1	0	84	9	157
2014	Client contact centre	33	45	7	12	2	0	0	78	15	41
2014	Federal regulators	51	30	12	7	0	0	0	81	7	57
2014	Compliance, inspection and enforcement	42	34	4	17	4	0	0	76	20	24
2014	Communications or public affairs	35	46	9	6	2	1	1	83	8	131
2014	Security	55	26	13	0	6	0	0	81	6	15
2014	Science and technology	37	40	12	8	3	1	0	78	10	1175
2014	Library services	41	29	24	5	0	0	0	70	5	17
2014	Administration and operations	36	42	12	5	4	1	0	79	9	367
2014	Human resources	53	38	8	1	0	0	0	91	1	90
2014	Financial management	35	40	14	5	4	2	0	76	10	120
2014	Procurement	42	34	21	0	0	3	0	79	0	29
2014	Real property	26	63	5	3	0	0	3	92	3	36
2014	Materiel management	43	30	0	19	8	0	0	73	27	11
2014	Information management	36	41	12	8	3	0	0	78	11	115
2014	Information technology	30	42	14	7	5	1	0	73	12	146
2014	Internal audit	50	50	0	0	0	0	0	100	0	18
2014	Evaluation	33	40	26	0	0	0	0	74	0	15
2014	Other services to the public	37	40	8	4	8	2	0	79	12	84
2014	None of the above	41	37	10	7	3	1	0	80	10	411

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	38	17	17	14	0	53	31	31
2019	Federal regulators	40	38	6	14	3	0	78	16	35
2019	Compliance, inspection and enforcement	28	27	23	16	5	0	55	22	18
2019	Communications or public affairs	39	35	10	8	8	0	74	16	99
2019	Access to information and privacy	7	38	8	17	29	0	45	46	13
2019	Security	48	24	13	7	8	0	73	14	15
2019	Science and technology	36	33	13	11	7	0	69	18	974
2019	Library services	44	40	0	16	0	0	84	16	12
2019	Administration and operations	38	34	8	12	8	0	72	20	270
2019	Human resources	36	32	17	10	4	0	68	14	105
2019	Financial management	45	29	15	7	4	1	75	11	105
2019	Procurement	51	33	4	10	3	0	83	12	34
2019	Real property	48	37	5	5	5	0	85	10	37
2019	Materiel management	13	19	33	10	26	0	32	36	10
2019	Information management	33	38	8	16	5	0	71	21	62
2019	Information technology	31	33	12	16	8	0	65	23	105
2019	Internal audit	15	43	29	0	14	0	58	14	14
2019	Data sciences	36	38	12	9	5	0	74	14	74
2019	Policy	37	35	14	9	5	1	72	14	413
2019	Project management	33	38	13	10	7	0	71	16	138
2019	Other services to the public	40	35	12	9	4	0	75	13	44
2019	None of the above	41	32	11	7	8	0	74	15	154
2018	Client contact centre	22	36	20	14	9	0	57	23	25
2018	Federal regulators	39	28	8	18	8	0	67	25	39
2018	Compliance, inspection and enforcement	48	32	8	4	8	0	80	12	25
2018	Communications or public affairs	40	39	5	11	5	0	79	16	101
2018	Access to information and privacy	29	20	30	10	11	0	49	21	10
2018	Security	40	30	7	22	0	0	71	22	13
2018	Science and technology	33	36	13	10	7	0	69	17	958
2018	Administration and operations	35	39	11	9	7	0	74	15	268
2018	Human resources	36	34	13	10	7	0	70	18	93
2018	Financial management	30	45	15	10	1	0	74	10	114
2018	Procurement	35	45	13	4	4	0	79	8	29
2018	Real property	35	41	17	2	5	0	76	7	39
2018	Information management	25	33	17	17	9	0	57	26	57
2018	Information technology	18	47	19	7	9	0	65	16	91
2018	Internal audit	36	36	14	7	7	0	72	14	13
2018	Data sciences	25	45	17	6	7	0	70	13	69
2018	Policy	36	35	10	11	8	0	71	19	371
2018	Project management	33	37	14	11	5	0	69	16	118
2018	Other services to the public	24	33	11	22	11	0	57	32	35
2018	None of the above	36	34	10	10	9	1	70	19	132
2017	Client contact centre	24	32	22	11	11	0	56	22	27
2017	Federal regulators	25	54	8	5	8	0	79	13	37
2017	Compliance, inspection and enforcement	31	37	16	0	16	0	68	16	19
2017	Communications or public affairs	33	36	15	11	5	0	69	16	98
2017	Access to information and privacy	58	34	8	0	0	0	92	0	12
2017	Security	40	31	30	0	0	0	70	0	10
2017	Science and technology	31	38	13	11	6	0	70	17	952
2017	Administration and operations	37	31	14	10	8	0	68	18	290
2017	Human resources	29	38	9	17	7	0	67	24	100
2017	Financial management	26	47	11	6	10	0	73	16	99
2017	Procurement	39	46	4	4	6	0	86	10	22
2017	Real property	45	32	9	3	10	0	77	13	31
2017	Information management	30	39	9	16	5	0	69	22	73
2017	Information technology	26	40	12	10	11	1	66	22	137
2017	Internal audit	21	72	7	0	0	0	93	0	14
2017	Evaluation	50	17	15	0	17	0	67	17	12
2017	Data sciences	36	41	11	7	5	0	77	13	71
2017	Policy	35	35	11	11	7	0	70	19	322
2017	Project management	30	34	16	15	4	0	65	19	109
2017	Other services to the public	32	39	17	7	5	0	71	12	40
2017	None of the above	33	37	11	9	10	0	70	19	158

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	41	17	6	7	4	0	69	13	31
2019	Federal regulators	57	40	3	0	0	0	0	97	0	35
2019	Compliance, inspection and enforcement	55	34	11	0	0	0	0	89	0	18
2019	Communications or public affairs	54	34	6	7	0	0	0	87	7	97
2019	Access to information and privacy	31	45	17	7	0	0	0	76	7	13
2019	Security	53	33	0	7	8	0	0	86	14	15
2019	Science and technology	59	28	9	2	1	0	0	87	4	977
2019	Library services	67	17	8	8	0	0	0	84	8	12
2019	Administration and operations	50	31	11	5	3	0	0	81	8	270
2019	Human resources	51	32	10	4	4	0	0	83	8	108
2019	Financial management	59	29	8	2	1	1	0	89	3	105
2019	Procurement	62	31	7	0	0	0	0	93	0	34
2019	Real property	52	39	7	2	0	0	0	90	2	38
2019	Materiel management	55	32	13	0	0	0	0	87	0	10
2019	Information management	37	41	13	7	2	0	0	79	9	61
2019	Information technology	41	43	8	3	5	0	0	84	8	106
2019	Internal audit	37	43	6	7	8	0	0	80	15	14
2019	Data sciences	52	32	10	5	0	0	0	85	5	74
2019	Policy	44	34	15	4	2	0	0	78	7	408
2019	Project management	51	31	14	3	1	0	0	83	4	138
2019	Other services to the public	46	46	6	2	0	0	0	91	2	44
2019	None of the above	59	28	7	1	4	0	0	87	5	151
2018	Client contact centre	42	38	11	4	5	0	0	80	10	24
2018	Federal regulators	60	31	5	5	0	0	0	90	5	39
2018	Compliance, inspection and enforcement	57	39	4	0	0	0	0	96	0	25
2018	Communications or public affairs	47	41	9	2	2	0	0	87	4	98
2018	Access to information and privacy	40	30	30	0	0	0	0	70	0	10
2018	Security	45	55	0	0	0	0	0	100	0	12
2018	Science and technology	58	33	6	2	1	0	0	91	3	953
2018	Administration and operations	47	31	14	4	3	0	0	78	8	268
2018	Human resources	48	41	9	1	1	0	0	89	2	93
2018	Financial management	49	36	9	4	2	0	0	85	6	113
2018	Procurement	67	25	8	0	0	0	0	92	0	29
2018	Real property	49	42	7	2	0	0	0	91	2	39
2018	Information management	40	38	17	2	4	0	0	78	6	56
2018	Information technology	40	42	11	6	1	0	0	82	7	91
2018	Internal audit	36	44	13	0	7	0	0	79	7	13
2018	Data sciences	41	39	16	3	0	0	0	81	3	68
2018	Policy	45	33	14	6	2	0	0	78	8	368
2018	Project management	46	40	10	3	0	0	0	87	3	118
2018	Other services to the public	38	42	20	0	0	0	0	80	0	35
2018	None of the above	60	27	7	3	3	0	0	87	6	131
2017	Client contact centre	52	41	8	0	0	0	0	92	0	27
2017	Federal regulators	62	22	8	5	3	0	0	84	8	36
2017	Compliance, inspection and enforcement	62	21	6	6	5	0	0	83	11	19
2017	Communications or public affairs	45	38	13	4	0	0	0	83	4	98
2017	Access to information and privacy	58	17	25	0	0	0	0	75	0	12
2017	Security	60	40	0	0	0	0	0	100	0	10
2017	Science and technology	58	34	6	2	1	0	0	92	2	953
2017	Library services	90	10	0	0	0	0	0	100	0	10
2017	Administration and operations	52	29	11	6	1	0	0	82	7	290
2017	Human resources	53	31	8	6	2	0	0	84	8	99
2017	Financial management	49	39	7	1	4	0	0	88	5	98
2017	Procurement	81	8	10	0	0	0	0	90	0	22
2017	Real property	59	25	13	3	0	0	0	84	3	31
2017	Information management	48	36	12	3	1	0	0	84	4	74
2017	Information technology	39	40	12	6	3	0	0	79	9	137
2017	Internal audit	42	51	7	0	0	0	0	93	0	14
2017	Evaluation	59	17	15	0	9	0	0	76	9	12
2017	Data sciences	52	42	4	0	1	0	0	95	1	70
2017	Policy	45	41	9	3	2	0	0	85	5	318
2017	Project management	44	41	11	2	1	0	0	85	3	109
2017	Other services to the public	58	29	10	2	0	0	0	87	2	40
2017	None of the above	57	30	10	1	2	0	1	87	3	158
2014	Client contact centre	46	32	12	5	6	0	0	78	10	41
2014	Federal regulators	52	33	7	6	2	0	0	86	7	56
2014	Compliance, inspection and enforcement	59	31	0	10	0	0	0	90	10	24
2014	Communications or public affairs	50	35	9	4	2	0	0	85	6	132
2014	Security	87	13	0	0	0	0	0	100	0	15
2014	Science and technology	61	28	7	2	1	0	0	90	3	1175
2014	Library services	46	44	0	5	0	0	5	94	6	17
2014	Administration and operations	56	32	8	3	2	0	0	88	5	367
2014	Human resources	75	21	3	1	0	0	0	96	1	90
2014	Financial management	56	36	6	2	0	0	1	92	2	121
2014	Procurement	74	15	8	0	3	0	0	89	3	29
2014	Real property	59	33	3	3	3	0	0	92	5	36
2014	Materiel management	92	0	0	0	8	0	0	92	8	11
2014	Information management	57	31	6	4	2	0	0	88	6	114
2014	Information technology	55	34	8	2	0	1	0	89	2	146
2014	Internal audit	61	33	0	6	0	0	0	94	6	18
2014	Evaluation	33	40	27	0	0	0	0	73	0	15
2014	Other services to the public	55	26	7	7	3	0	1	82	11	84
2014	None of the above	54	33	8	2	2	1	0	88	4	411

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	11	29	30	19	11	0	0	41	30	31
2019	Federal regulators	32	43	8	17	0	0	0	75	17	35
2019	Compliance, inspection and enforcement	33	29	16	17	5	0	0	61	22	18
2019	Communications or public affairs	39	35	8	12	6	0	0	74	18	99
2019	Access to information and privacy	15	46	23	8	7	0	0	61	16	13
2019	Security	49	23	13	0	14	0	0	73	14	15
2019	Science and technology	39	34	12	10	4	0	0	73	14	978
2019	Library services	51	25	0	16	8	0	0	76	24	12
2019	Administration and operations	39	31	15	8	7	0	0	71	15	270
2019	Human resources	27	46	10	10	6	0	0	73	16	108
2019	Financial management	41	38	9	12	1	0	0	78	13	105
2019	Procurement	41	25	31	3	0	0	0	66	3	33
2019	Real property	53	29	13	2	2	0	0	82	5	36
2019	Materiel management	13	48	26	13	0	0	0	61	13	10
2019	Information management	28	44	10	14	4	0	0	72	18	62
2019	Information technology	31	44	12	6	7	0	0	75	13	106
2019	Internal audit	29	43	14	7	7	0	0	72	14	14
2019	Data sciences	26	51	11	8	4	0	0	77	12	74
2019	Policy	33	38	12	11	4	1	1	72	16	411
2019	Project management	33	35	14	12	6	0	0	68	18	139
2019	Other services to the public	49	28	13	4	6	0	0	76	10	44
2019	None of the above	37	31	14	12	5	0	1	68	17	153
2018	Client contact centre	15	45	17	14	9	0	0	60	23	25
2018	Federal regulators	37	36	12	10	5	0	0	73	15	39
2018	Compliance, inspection and enforcement	48	40	0	8	4	0	0	88	12	25
2018	Communications or public affairs	28	43	14	9	7	0	0	71	15	101
2018	Access to information and privacy	29	51	20	0	0	0	0	80	0	10
2018	Security	37	40	8	15	0	0	0	77	15	13
2018	Science and technology	35	37	13	10	5	0	0	73	15	952
2018	Administration and operations	34	34	16	10	6	0	0	68	16	268
2018	Human resources	26	43	14	15	3	0	0	69	18	93
2018	Financial management	30	45	15	8	2	0	1	75	9	114
2018	Procurement	28	47	17	0	8	0	0	75	8	29
2018	Real property	43	40	5	12	0	0	0	83	12	39
2018	Information management	17	40	20	12	10	0	0	58	23	57
2018	Information technology	19	55	12	9	5	0	0	74	13	91
2018	Internal audit	46	24	15	8	0	7	0	75	9	12
2018	Data sciences	27	46	5	19	3	0	0	74	21	70
2018	Policy	31	39	11	12	6	0	0	70	18	369
2018	Project management	32	38	14	12	3	0	1	71	14	119
2018	Other services to the public	25	41	16	18	0	0	0	66	18	35
2018	None of the above	39	33	9	10	9	0	0	72	19	131
2017	Client contact centre	22	56	15	4	4	0	0	78	7	27
2017	Federal regulators	23	55	6	11	5	0	0	78	16	36
2017	Compliance, inspection and enforcement	41	26	10	6	16	0	0	68	22	19
2017	Communications or public affairs	25	44	8	18	5	0	0	69	23	98
2017	Access to information and privacy	41	34	17	8	0	0	0	75	8	12
2017	Security	30	51	10	0	10	0	0	80	10	10
2017	Science and technology	34	40	10	10	5	0	0	75	14	950
2017	Library services	50	40	0	10	0	0	0	90	10	10
2017	Administration and operations	33	38	14	10	5	0	0	71	15	289
2017	Human resources	31	44	11	11	2	0	0	76	13	99
2017	Financial management	32	42	10	5	10	0	0	74	15	98
2017	Procurement	60	25	4	6	4	0	0	86	10	22
2017	Real property	49	25	9	7	6	0	3	77	14	31
2017	Information management	32	47	9	9	3	0	0	79	12	74
2017	Information technology	25	38	19	9	10	0	0	63	18	136
2017	Internal audit	27	22	29	22	0	0	0	49	22	14
2017	Evaluation	33	33	9	17	9	0	0	66	26	12
2017	Data sciences	40	39	10	7	4	0	0	79	11	70
2017	Policy	33	39	11	10	6	1	0	73	16	319
2017	Project management	33	45	11	7	4	0	0	78	11	109
2017	Other services to the public	29	45	19	5	3	0	0	73	8	40
2017	None of the above	36	36	10	12	5	1	0	72	17	158
2014	Client contact centre	21	35	13	19	12	0	0	56	31	41
2014	Federal regulators	18	51	15	11	5	0	0	69	16	56
2014	Compliance, inspection and enforcement	43	17	7	21	11	0	0	61	32	24
2014	Communications or public affairs	12	48	15	15	10	0	0	60	25	132
2014	Security	28	45	13	0	8	0	6	77	9	15
2014	Science and technology	23	45	13	11	8	0	0	67	20	1174
2014	Library services	34	16	17	33	0	0	0	50	33	17
2014	Administration and operations	26	42	13	9	10	0	0	68	19	367
2014	Human resources	21	43	14	16	5	0	1	64	22	90
2014	Financial management	21	43	17	11	9	0	0	63	20	121
2014	Procurement	38	35	4	10	13	0	0	73	24	29
2014	Real property	13	56	14	16	0	0	0	70	16	36
2014	Materiel management	35	18	10	28	8	0	0	53	36	11
2014	Information management	21	50	12	11	4	0	1	72	16	115
2014	Information technology	20	43	18	14	6	0	0	62	20	146
2014	Internal audit	50	33	5	5	6	0	0	84	11	18
2014	Evaluation	33	33	21	13	0	0	0	67	13	15
2014	Other services to the public	22	45	16	6	10	1	0	68	16	83
2014	None of the above	28	40	12	12	8	1	0	68	20	412

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	11	49	16	6	14	4	0	63	21	31
2019	Federal regulators	32	44	3	19	3	0	0	75	22	35
2019	Compliance, inspection and enforcement	22	27	22	18	11	0	0	49	29	18
2019	Communications or public affairs	46	31	10	6	6	0	0	78	12	99
2019	Access to information and privacy	23	31	24	15	7	0	0	54	22	13
2019	Security	48	24	13	7	8	0	0	73	14	15
2019	Science and technology	45	30	13	7	4	0	0	76	11	976
2019	Library services	43	33	8	8	8	0	0	76	17	12
2019	Administration and operations	45	28	12	9	5	0	0	74	15	269
2019	Human resources	38	35	14	6	5	0	1	74	12	107
2019	Financial management	53	29	12	2	4	0	0	82	6	105
2019	Procurement	58	23	14	5	0	0	0	81	5	34
2019	Real property	53	32	13	0	2	0	0	85	2	37
2019	Materiel management	36	38	13	13	0	0	0	74	13	10
2019	Information management	33	40	8	16	4	0	0	73	20	62
2019	Information technology	29	42	17	7	5	0	0	71	12	106
2019	Internal audit	14	52	13	21	0	0	0	66	21	14
2019	Data sciences	39	34	21	2	2	0	1	74	5	74
2019	Policy	41	35	11	9	4	0	0	76	13	412
2019	Project management	33	43	13	6	5	0	0	76	12	139
2019	Other services to the public	41	33	17	4	4	0	0	75	8	44
2019	None of the above	42	26	20	6	5	1	0	69	11	153
2018	Client contact centre	21	39	20	10	9	0	0	61	19	25
2018	Federal regulators	37	42	5	7	10	0	0	78	17	39
2018	Compliance, inspection and enforcement	40	32	17	4	8	0	0	71	12	25
2018	Communications or public affairs	41	36	14	7	3	0	0	76	10	101
2018	Access to information and privacy	50	30	20	0	0	0	0	80	0	10
2018	Security	40	38	15	7	0	0	0	78	7	13
2018	Science and technology	42	35	12	7	4	0	0	77	11	953
2018	Administration and operations	37	35	17	6	5	0	0	73	11	264
2018	Human resources	37	35	11	10	7	0	0	72	17	92
2018	Financial management	40	29	22	6	3	0	0	70	9	114
2018	Procurement	47	27	19	0	8	0	0	73	8	28
2018	Real property	49	39	7	0	5	0	0	88	5	39
2018	Information management	29	29	22	11	8	0	0	59	19	57
2018	Information technology	30	38	18	10	4	0	0	68	14	91
2018	Internal audit	36	42	7	15	0	0	0	79	15	13
2018	Data sciences	38	36	14	7	5	0	0	74	12	70
2018	Policy	38	35	13	10	5	0	0	72	15	373
2018	Project management	34	39	13	10	2	0	2	74	12	119
2018	Other services to the public	41	32	14	14	0	0	0	73	14	34
2018	None of the above	41	27	16	10	5	1	0	68	15	131
2017	Client contact centre	35	46	12	4	4	0	0	81	7	27
2017	Federal regulators	31	44	3	8	14	0	0	76	22	36
2017	Compliance, inspection and enforcement	42	27	15	6	11	0	0	68	17	19
2017	Communications or public affairs	38	39	14	8	1	0	0	77	9	98
2017	Access to information and privacy	45	27	9	18	0	0	0	73	18	11
2017	Security	10	60	20	0	10	0	0	70	10	10
2017	Science and technology	44	34	10	7	4	0	0	78	11	952
2017	Library services	70	20	0	0	10	0	0	90	10	10
2017	Administration and operations	42	38	11	5	5	0	0	80	10	289
2017	Human resources	41	29	17	10	2	0	0	70	12	99
2017	Financial management	38	42	11	1	8	0	0	79	9	97
2017	Procurement	60	25	4	10	0	0	0	86	10	22
2017	Real property	46	28	9	10	6	0	0	75	16	31
2017	Information management	38	38	8	13	4	0	0	75	17	74
2017	Information technology	29	34	17	11	9	0	0	63	19	137
2017	Internal audit	28	57	15	0	0	0	0	85	0	14
2017	Evaluation	42	41	0	0	9	0	9	91	9	12
2017	Data sciences	47	37	10	4	1	0	0	85	6	70
2017	Policy	38	34	11	12	5	0	0	71	18	318
2017	Project management	35	37	17	7	3	0	0	73	11	109
2017	Other services to the public	40	35	20	0	5	0	0	75	5	40
2017	None of the above	43	30	11	12	4	0	0	72	16	158
2014	Client contact centre	24	40	20	17	0	0	0	64	17	41
2014	Federal regulators	30	43	8	14	5	0	0	73	19	57
2014	Compliance, inspection and enforcement	35	38	0	16	11	0	0	73	27	24
2014	Communications or public affairs	24	33	23	14	6	0	0	57	20	132
2014	Security	60	32	0	0	8	0	0	92	8	15
2014	Science and technology	35	36	12	11	6	0	0	71	17	1174
2014	Library services	38	19	25	12	6	0	0	57	18	17
2014	Administration and operations	34	38	12	9	7	0	0	72	16	367
2014	Human resources	36	29	15	14	5	0	1	65	20	90
2014	Financial management	31	36	15	8	9	0	1	67	17	121
2014	Procurement	40	36	14	0	7	0	3	78	7	29
2014	Real property	22	44	23	11	0	0	0	67	11	36
2014	Materiel management	25	37	10	10	17	0	0	62	27	11
2014	Information management	33	42	12	9	3	1	0	75	13	115
2014	Information technology	34	33	21	5	6	0	1	68	12	146
2014	Internal audit	44	28	22	0	6	0	0	72	6	18
2014	Evaluation	40	27	19	13	0	0	0	67	13	15
2014	Other services to the public	32	35	12	16	2	2	0	69	19	84
2014	None of the above	31	36	12	14	7	1	0	67	21	412

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	20	29	37	8	7	0	0	48	15	30
2019	Federal regulators	24	50	12	15	0	0	0	74	15	34
2019	Compliance, inspection and enforcement	22	45	22	6	5	0	0	67	11	18
2019	Communications or public affairs	43	38	9	5	5	0	0	82	9	97
2019	Access to information and privacy	31	23	23	23	0	0	0	54	23	13
2019	Security	33	35	19	13	0	0	0	68	13	16
2019	Science and technology	30	39	15	9	5	0	1	70	15	971
2019	Library services	51	40	8	0	0	0	0	92	0	12
2019	Administration and operations	39	34	12	10	4	0	0	74	14	269
2019	Human resources	35	44	9	9	4	0	0	79	13	106
2019	Financial management	49	25	14	9	3	0	0	75	12	102
2019	Procurement	53	26	14	3	4	0	0	79	7	34
2019	Real property	33	39	15	8	5	0	0	73	12	37
2019	Materiel management	29	33	6	20	13	0	0	62	33	10
2019	Information management	28	42	19	8	4	0	0	70	11	62
2019	Information technology	23	40	19	12	5	2	0	64	17	104
2019	Internal audit	16	62	8	13	0	0	0	78	13	13
2019	Data sciences	24	49	15	8	3	1	0	74	11	73
2019	Policy	30	44	12	7	5	0	0	75	12	409
2019	Project management	28	42	13	12	4	0	1	70	16	136
2019	Other services to the public	45	24	14	10	7	0	0	69	17	44
2019	None of the above	36	37	13	9	4	1	0	74	12	154
2018	Client contact centre	21	45	4	21	9	0	0	66	30	25
2018	Federal regulators	34	41	13	5	5	3	0	77	10	39
2018	Compliance, inspection and enforcement	36	43	0	13	8	0	0	79	21	25
2018	Communications or public affairs	37	32	13	13	6	0	0	68	19	101
2018	Access to information and privacy	29	41	30	0	0	0	0	70	0	10
2018	Security	45	26	15	15	0	0	0	71	15	13
2018	Science and technology	26	36	19	11	7	0	1	63	18	953
2018	Administration and operations	36	33	17	8	6	0	0	69	13	268
2018	Human resources	39	29	10	19	3	0	0	68	22	92
2018	Financial management	39	36	15	7	3	0	0	75	10	114
2018	Procurement	38	41	11	7	4	0	0	79	11	29
2018	Real property	38	33	22	7	0	0	0	71	7	39
2018	Information management	23	41	21	6	7	2	0	65	13	56
2018	Information technology	19	37	19	18	6	0	1	57	24	90
2018	Internal audit	29	57	0	7	0	0	7	92	8	13
2018	Data sciences	14	49	24	10	4	0	0	63	14	70
2018	Policy	29	40	14	11	5	1	1	69	16	372
2018	Project management	26	39	13	17	3	0	1	66	20	118
2018	Other services to the public	20	36	30	9	5	0	0	56	14	35
2018	None of the above	30	37	9	16	5	1	2	69	22	132
2017	Client contact centre	27	33	33	7	0	0	0	60	7	27
2017	Federal regulators	31	39	11	11	8	0	0	70	19	36
2017	Compliance, inspection and enforcement	21	52	6	6	16	0	0	72	22	19
2017	Communications or public affairs	28	50	5	11	6	0	0	78	17	98
2017	Access to information and privacy	59	33	8	0	0	0	0	92	0	12
2017	Security	10	40	41	10	0	0	0	50	10	10
2017	Science and technology	28	37	15	13	4	1	1	66	18	953
2017	Library services	70	20	10	0	0	0	0	90	0	10
2017	Administration and operations	39	38	11	7	4	0	0	77	12	290
2017	Human resources	34	35	17	13	2	0	0	69	14	99
2017	Financial management	31	44	13	4	7	0	0	76	11	98
2017	Procurement	40	37	0	23	0	0	0	77	23	22
2017	Real property	49	29	10	9	3	0	0	77	12	31
2017	Information management	27	36	17	15	5	0	0	63	20	74
2017	Information technology	20	40	20	12	6	1	1	61	18	137
2017	Internal audit	21	72	0	7	0	0	0	93	7	14
2017	Evaluation	33	26	17	7	17	0	0	59	24	12
2017	Data sciences	32	40	19	7	3	0	0	72	9	70
2017	Policy	35	37	11	9	7	1	0	73	16	319
2017	Project management	31	36	15	13	5	0	0	66	19	109
2017	Other services to the public	38	36	7	14	3	0	3	76	17	40
2017	None of the above	37	32	14	12	5	0	1	69	16	158
2014	Client contact centre	26	42	12	15	5	0	0	68	20	41
2014	Federal regulators	33	35	20	7	5	0	0	68	12	57
2014	Compliance, inspection and enforcement	39	25	4	19	13	0	0	64	32	24
2014	Communications or public affairs	30	41	11	13	6	0	0	70	19	132
2014	Security	41	19	13	6	15	0	6	64	23	15
2014	Science and technology	25	34	17	15	7	1	1	60	22	1173
2014	Library services	33	17	23	26	0	0	0	50	26	17
2014	Administration and operations	31	37	16	8	7	0	0	69	15	367
2014	Human resources	28	42	13	8	8	0	1	71	16	90
2014	Financial management	30	37	16	8	9	0	0	67	17	120
2014	Procurement	47	30	0	7	13	3	0	79	21	29
2014	Real property	22	25	31	19	3	0	0	47	22	36
2014	Materiel management	34	10	9	30	17	0	0	44	47	11
2014	Information management	27	42	12	12	5	1	2	71	17	115
2014	Information technology	25	40	20	10	6	0	1	65	15	146
2014	Internal audit	45	39	11	0	6	0	0	83	6	18
2014	Evaluation	33	20	33	13	0	0	0	53	13	15
2014	Other services to the public	26	40	18	7	5	1	4	69	12	84
2014	None of the above	26	37	15	14	6	2	1	65	20	412

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	33	21	13	2	0	0	64	15	31
2019	Federal regulators	43	48	3	6	0	0	0	92	6	35
2019	Compliance, inspection and enforcement	34	50	11	6	0	0	0	83	6	18
2019	Communications or public affairs	49	36	6	8	0	1	0	86	9	99
2019	Access to information and privacy	39	7	31	16	7	0	0	46	23	13
2019	Security	45	24	18	6	7	0	0	69	13	16
2019	Science and technology	50	36	8	5	2	0	0	85	7	983
2019	Library services	69	8	8	15	0	0	0	77	15	12
2019	Administration and operations	46	32	11	6	5	0	0	78	10	271
2019	Human resources	43	35	8	11	2	0	0	78	13	108
2019	Financial management	52	34	9	5	0	0	0	86	5	103
2019	Procurement	52	41	7	0	0	0	0	93	0	34
2019	Real property	47	33	17	2	0	0	0	80	2	36
2019	Materiel management	33	16	38	13	0	0	0	49	13	10
2019	Information management	35	44	13	6	2	0	0	79	8	63
2019	Information technology	39	43	9	5	4	0	0	82	9	106
2019	Internal audit	21	59	6	7	8	0	0	80	15	14
2019	Data sciences	53	31	8	7	1	0	0	85	8	74
2019	Policy	39	38	12	8	4	0	0	77	12	412
2019	Project management	41	36	15	6	2	0	0	77	8	138
2019	Other services to the public	45	40	9	5	2	0	0	85	7	43
2019	None of the above	51	32	7	3	5	0	1	84	8	154
2018	Client contact centre	39	35	17	3	5	0	0	74	9	24
2018	Federal regulators	42	47	3	8	0	0	0	90	8	39
2018	Compliance, inspection and enforcement	48	40	4	8	0	0	0	88	8	25
2018	Communications or public affairs	43	34	14	7	2	0	0	77	9	101
2018	Access to information and privacy	29	21	40	10	0	0	0	50	10	10
2018	Security	49	22	29	0	0	0	0	71	0	13
2018	Science and technology	47	39	8	4	2	0	0	86	6	956
2018	Administration and operations	42	34	14	5	5	0	0	76	10	267
2018	Human resources	40	38	16	5	1	0	0	78	6	93
2018	Financial management	45	36	13	4	2	0	0	81	6	114
2018	Procurement	54	39	8	0	0	0	0	92	0	29
2018	Real property	54	34	7	5	0	0	0	88	5	39
2018	Information management	27	47	13	5	5	2	0	76	11	57
2018	Information technology	29	47	15	7	2	0	0	76	9	91
2018	Internal audit	43	35	0	21	0	0	0	79	21	13
2018	Data sciences	34	40	15	10	1	0	0	74	11	70
2018	Policy	36	36	15	8	4	0	0	73	12	372
2018	Project management	37	45	12	5	1	0	1	82	6	119
2018	Other services to the public	23	54	13	5	5	0	0	77	11	35
2018	None of the above	49	30	9	8	4	1	0	79	12	132
2017	Client contact centre	39	32	22	7	0	0	0	71	7	27
2017	Federal regulators	54	30	8	5	3	0	0	84	8	36
2017	Compliance, inspection and enforcement	46	38	0	10	6	0	0	84	16	19
2017	Communications or public affairs	39	40	11	8	2	0	0	79	10	98
2017	Access to information and privacy	59	33	8	0	0	0	0	92	0	12
2017	Security	31	40	10	10	10	0	0	70	20	10
2017	Science and technology	47	39	8	4	2	0	0	87	5	953
2017	Administration and operations	44	35	11	5	5	0	0	78	10	289
2017	Human resources	40	40	15	3	2	0	0	80	5	99
2017	Financial management	38	43	9	5	5	0	0	80	10	98
2017	Procurement	54	25	4	16	0	0	0	80	16	22
2017	Real property	53	31	10	6	0	0	0	83	6	31
2017	Information management	36	38	18	4	4	0	0	74	8	74
2017	Information technology	33	44	11	7	4	0	0	77	11	137
2017	Internal audit	42	51	7	0	0	0	0	93	0	14
2017	Evaluation	42	26	0	15	17	0	0	67	33	12
2017	Data sciences	46	44	7	1	1	0	0	91	3	70
2017	Policy	39	38	10	9	4	0	0	77	13	319
2017	Project management	36	50	7	7	0	0	0	86	7	109
2017	Other services to the public	39	39	7	12	0	2	0	80	13	40
2017	None of the above	43	36	11	5	4	1	0	79	9	157
2014	Client contact centre	32	32	26	7	3	0	0	64	10	41
2014	Federal regulators	32	43	9	10	5	0	0	75	15	57
2014	Compliance, inspection and enforcement	57	20	4	8	12	0	0	76	20	24
2014	Communications or public affairs	36	43	11	7	4	0	0	78	11	132
2014	Security	68	25	6	0	0	0	0	94	0	15
2014	Science and technology	39	43	10	6	1	0	0	82	7	1174
2014	Library services	51	12	14	17	0	0	5	67	18	17
2014	Administration and operations	37	39	12	8	4	0	0	76	12	367
2014	Human resources	43	47	2	6	2	0	0	90	8	90
2014	Financial management	32	42	14	8	3	2	0	75	11	119
2014	Procurement	55	25	8	9	3	0	0	80	12	29
2014	Real property	31	42	13	13	0	0	0	74	13	36
2014	Materiel management	55	19	9	9	8	0	0	74	17	11
2014	Information management	35	40	17	4	3	0	0	76	7	115
2014	Information technology	39	38	10	12	0	1	0	78	12	146
2014	Internal audit	60	29	0	5	6	0	0	89	11	18
2014	Evaluation	33	27	19	13	7	0	0	60	21	15
2014	Other services to the public	41	34	11	6	8	0	0	75	14	84
2014	None of the above	36	39	11	9	3	1	0	76	12	412

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	43	23	18	10	6	0	0	66	17	30
2019	Federal regulators	23	41	17	6	9	3	0	66	16	34
2019	Compliance, inspection and enforcement	32	40	11	11	6	0	0	72	16	18
2019	Communications or public affairs	42	38	11	3	6	0	0	80	9	99
2019	Access to information and privacy	39	46	0	7	7	0	0	85	15	13
2019	Security	45	23	12	6	6	0	7	73	13	16
2019	Science and technology	34	32	18	10	5	0	1	67	15	983
2019	Library services	77	15	8	0	0	0	0	92	0	12
2019	Administration and operations	42	29	18	6	4	0	1	71	10	272
2019	Human resources	31	31	21	8	9	0	1	63	16	108
2019	Financial management	40	28	17	9	5	1	0	69	14	105
2019	Procurement	29	30	24	8	10	0	0	59	17	34
2019	Real property	44	36	12	0	8	0	0	80	8	38
2019	Materiel management	20	25	42	13	0	0	0	45	13	10
2019	Information management	38	45	11	3	3	0	0	83	6	62
2019	Information technology	37	31	18	7	4	0	3	70	11	106
2019	Internal audit	27	58	7	7	0	0	0	85	7	14
2019	Data sciences	42	36	11	6	2	1	1	80	9	74
2019	Policy	29	35	16	11	9	0	0	64	20	408
2019	Project management	28	40	18	6	8	0	0	68	14	138
2019	Other services to the public	29	35	17	13	5	0	2	65	18	44
2019	None of the above	38	33	17	7	4	0	1	72	11	149
2018	Client contact centre	44	39	10	4	4	0	0	82	8	25
2018	Federal regulators	33	30	21	0	16	0	0	64	16	39
2018	Compliance, inspection and enforcement	41	43	8	4	4	0	0	83	9	25
2018	Communications or public affairs	33	33	16	11	8	0	0	66	18	101
2018	Access to information and privacy	29	49	21	0	0	0	0	79	0	10
2018	Security	14	31	29	15	11	0	0	45	26	13
2018	Science and technology	28	36	19	11	6	0	1	64	17	961
2018	Administration and operations	40	32	17	6	4	0	1	73	10	268
2018	Human resources	30	28	17	14	10	0	0	58	25	93
2018	Financial management	42	24	22	5	6	0	1	66	12	114
2018	Procurement	37	29	20	10	4	0	0	66	14	29
2018	Real property	30	29	23	9	9	0	0	59	18	40
2018	Information management	40	40	16	4	0	0	0	81	4	57
2018	Information technology	42	37	8	5	7	0	1	80	11	90
2018	Internal audit	58	21	14	0	0	0	7	85	0	13
2018	Data sciences	41	27	14	10	2	0	5	72	13	70
2018	Policy	22	33	19	17	9	0	0	55	26	373
2018	Project management	31	31	29	8	0	1	1	63	8	118
2018	Other services to the public	26	38	18	11	8	0	0	63	19	35
2018	None of the above	36	27	24	6	5	0	2	64	11	132
2017	Client contact centre	30	56	11	3	0	0	0	86	3	28
2017	Federal regulators	27	36	24	5	8	0	0	63	13	37
2017	Compliance, inspection and enforcement	31	22	21	15	11	0	0	53	26	19
2017	Communications or public affairs	30	41	17	8	5	0	0	71	13	98
2017	Access to information and privacy	25	49	25	0	0	0	0	75	0	12
2017	Security	0	49	30	21	0	0	0	49	21	10
2017	Science and technology	30	36	17	10	5	0	2	67	15	953
2017	Library services	20	50	10	10	0	10	0	78	11	10
2017	Administration and operations	41	31	14	8	4	0	1	73	12	290
2017	Human resources	35	31	16	10	8	0	1	66	18	100
2017	Financial management	32	36	17	10	5	1	0	68	15	99
2017	Procurement	44	8	25	19	4	0	0	52	22	22
2017	Real property	23	40	23	9	6	0	0	63	15	31
2017	Information management	46	33	16	1	3	0	1	80	4	74
2017	Information technology	44	36	8	7	4	0	2	81	11	137
2017	Internal audit	36	44	20	0	0	0	0	80	0	14
2017	Evaluation	17	50	17	7	9	0	0	67	15	12
2017	Data sciences	34	44	15	5	0	0	1	79	5	70
2017	Policy	25	34	22	12	7	0	0	60	19	322
2017	Project management	30	41	18	4	7	0	0	71	11	109
2017	Other services to the public	31	33	18	10	4	0	5	67	15	40
2017	None of the above	33	37	16	9	2	1	1	72	12	158
2014	Client contact centre	22	44	22	12	0	0	0	67	12	41
2014	Federal regulators	24	35	25	8	5	2	0	61	14	57
2014	Compliance, inspection and enforcement	34	35	28	4	0	0	0	69	4	24
2014	Communications or public affairs	36	43	16	3	2	0	1	79	5	132
2014	Security	29	25	6	19	13	0	7	59	34	15
2014	Science and technology	25	37	18	13	7	0	1	63	20	1175
2014	Library services	37	33	25	5	0	0	0	70	5	17
2014	Administration and operations	34	36	15	8	6	0	1	70	14	367
2014	Human resources	24	36	22	10	6	0	2	61	17	90
2014	Financial management	36	39	15	5	6	0	0	75	10	121
2014	Procurement	39	39	9	6	6	0	0	78	12	29
2014	Real property	17	38	26	10	3	3	4	59	14	36
2014	Materiel management	57	14	28	0	0	0	0	72	0	11
2014	Information management	40	36	14	6	2	0	2	77	8	115
2014	Information technology	31	43	16	6	5	0	0	73	11	146
2014	Internal audit	62	11	16	11	0	0	0	73	11	18
2014	Evaluation	19	47	20	0	7	0	7	71	7	15
2014	Other services to the public	41	31	17	4	6	0	1	73	10	84
2014	None of the above	25	31	19	13	10	1	1	57	24	412

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	3	21	34	31	11	0	0	42	24	31
2019	Federal regulators	6	17	48	20	6	0	3	27	23	35
2019	Compliance, inspection and enforcement	0	43	18	28	11	0	0	39	43	18
2019	Communications or public affairs	6	20	45	19	9	1	1	29	26	98
2019	Access to information and privacy	0	15	37	33	8	7	0	44	16	13
2019	Security	6	31	43	11	8	0	0	20	37	16
2019	Science and technology	6	19	37	26	10	1	1	37	25	983
2019	Library services	8	17	40	26	8	0	0	35	25	12
2019	Administration and operations	9	20	36	20	12	0	2	33	29	270
2019	Human resources	8	32	28	23	6	0	2	30	41	108
2019	Financial management	7	15	33	30	12	2	1	43	23	104
2019	Procurement	15	20	32	21	8	4	0	30	37	34
2019	Real property	5	34	42	14	5	0	0	19	39	38
2019	Materiel management	0	36	39	25	0	0	0	25	36	10
2019	Information management	11	19	33	23	14	0	0	37	29	63
2019	Information technology	11	31	35	18	4	0	1	23	42	106
2019	Internal audit	8	28	43	21	0	0	0	21	36	14
2019	Data sciences	9	19	33	31	6	0	1	38	28	74
2019	Policy	13	22	39	21	5	1	1	26	35	413
2019	Project management	8	19	37	28	6	2	0	34	28	139
2019	Other services to the public	8	25	39	18	9	0	0	27	34	44
2019	None of the above	7	22	35	20	13	1	1	34	30	153
2018	Client contact centre	7	32	35	15	10	0	0	25	40	25
2018	Federal regulators	0	19	40	34	7	0	0	41	19	38
2018	Compliance, inspection and enforcement	11	9	37	19	17	0	8	39	22	25
2018	Communications or public affairs	13	27	31	20	7	0	1	27	41	101
2018	Access to information and privacy	0	0	20	41	29	10	0	78	0	10
2018	Security	7	7	62	23	0	0	0	23	15	13
2018	Science and technology	6	20	40	24	8	1	2	32	27	957
2018	Administration and operations	9	22	34	24	10	0	1	34	31	269
2018	Human resources	5	27	39	21	7	0	0	28	32	93
2018	Financial management	9	23	36	20	10	1	1	31	33	111
2018	Procurement	22	21	27	19	7	0	4	27	45	29
2018	Real property	10	26	43	20	2	0	0	22	35	40
2018	Information management	9	24	41	15	8	2	2	24	34	57
2018	Information technology	14	26	38	18	4	1	0	21	40	89
2018	Internal audit	15	14	28	36	0	0	7	39	31	13
2018	Data sciences	3	36	35	18	5	0	3	24	39	70
2018	Policy	14	23	37	20	4	0	1	24	38	370
2018	Project management	3	29	36	26	4	0	3	31	33	119
2018	Other services to the public	0	26	45	22	7	0	0	29	26	35
2018	None of the above	10	26	33	21	8	0	3	30	36	130
2017	Client contact centre	3	37	31	14	7	0	7	24	43	28
2017	Federal regulators	3	17	45	27	9	0	0	35	20	37
2017	Compliance, inspection and enforcement	5	33	31	20	10	0	0	30	39	19
2017	Communications or public affairs	11	21	44	20	4	0	0	24	32	98
2017	Access to information and privacy	0	0	63	9	9	0	18	22	0	11
2017	Security	20	51	20	0	10	0	0	10	70	10
2017	Science and technology	7	21	36	22	9	1	4	33	30	947
2017	Library services	0	20	50	30	0	0	0	30	20	10
2017	Administration and operations	10	22	35	17	12	1	3	30	33	289
2017	Human resources	8	31	35	16	4	1	5	22	41	98
2017	Financial management	7	23	33	26	7	0	4	34	32	98
2017	Procurement	13	40	19	21	4	0	4	26	55	22
2017	Real property	8	30	30	19	13	0	0	32	38	31
2017	Information management	4	27	43	15	5	4	1	22	33	73
2017	Information technology	19	21	38	14	8	0	1	21	40	136
2017	Internal audit	0	22	34	29	0	0	15	34	26	14
2017	Evaluation	26	0	66	0	9	0	0	9	26	12
2017	Data sciences	12	17	30	31	9	0	2	40	29	71
2017	Policy	9	26	38	18	8	0	1	26	35	322
2017	Project management	9	31	34	16	8	0	3	24	41	108
2017	Other services to the public	12	28	28	15	9	0	8	26	44	40
2017	None of the above	9	23	38	18	6	1	6	25	34	156
2014	Client contact centre	7	28	46	17	2	0	0	19	35	41
2014	Federal regulators	10	22	44	17	4	2	0	22	33	57
2014	Compliance, inspection and enforcement	10	7	46	33	4	0	0	36	17	24
2014	Communications or public affairs	8	27	45	13	4	1	1	18	36	132
2014	Security	15	33	33	0	13	0	6	14	51	15
2014	Science and technology	10	26	38	17	5	1	2	24	37	1170
2014	Library services	6	42	16	24	12	0	0	36	48	17
2014	Administration and operations	8	24	43	17	6	0	2	23	33	366
2014	Human resources	12	33	34	14	5	1	1	19	46	88
2014	Financial management	14	26	40	13	6	1	0	19	41	121
2014	Procurement	20	6	43	20	4	3	5	25	28	29
2014	Real property	14	14	53	16	3	0	0	19	28	36
2014	Materiel management	17	27	28	29	0	0	0	29	44	11
2014	Information management	8	27	34	18	7	3	3	26	38	115
2014	Information technology	14	34	39	9	3	1	0	12	49	146
2014	Internal audit	11	16	17	39	16	0	0	55	28	18
2014	Evaluation	0	7	27	53	7	0	7	64	7	15
2014	Other services to the public	10	26	44	9	7	3	2	17	38	84
2014	None of the above	8	24	37	18	9	1	3	28	33	411

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	10	12	34	24	11	6	3	38	24	31
2019	Federal regulators	3	32	23	30	9	0	3	40	36	34
2019	Compliance, inspection and enforcement	0	22	17	40	10	6	6	57	24	18
2019	Communications or public affairs	4	9	18	38	22	6	2	66	14	98
2019	Access to information and privacy	7	38	23	16	8	7	0	26	49	13
2019	Security	20	31	12	23	15	0	0	37	50	16
2019	Science and technology	6	13	25	31	21	2	1	54	19	981
2019	Library services	8	8	8	60	15	0	0	75	17	12
2019	Administration and operations	8	13	21	33	20	4	2	56	22	270
2019	Human resources	9	17	28	23	15	5	3	41	28	104
2019	Financial management	5	11	27	36	15	4	2	54	17	105
2019	Procurement	3	13	21	32	22	7	3	60	17	34
2019	Real property	2	17	31	26	19	3	2	47	20	38
2019	Materiel management	0	29	33	25	0	13	0	29	34	10
2019	Information management	9	19	16	25	28	2	1	55	29	63
2019	Information technology	13	23	25	22	13	3	1	36	37	106
2019	Internal audit	8	28	38	27	0	0	0	27	36	14
2019	Data sciences	9	16	25	26	15	7	3	45	28	74
2019	Policy	7	14	26	37	14	3	1	52	22	412
2019	Project management	5	15	22	43	13	2	0	57	20	139
2019	Other services to the public	4	8	21	38	24	5	0	65	13	44
2019	None of the above	8	9	19	32	25	4	3	61	19	154
2018	Client contact centre	7	33	21	25	6	7	0	34	44	25
2018	Federal regulators	0	19	30	38	13	0	0	51	19	37
2018	Compliance, inspection and enforcement	11	9	25	23	29	0	4	54	21	25
2018	Communications or public affairs	12	12	30	24	19	2	2	44	25	101
2018	Access to information and privacy	10	21	39	10	19	0	0	29	31	10
2018	Security	7	7	33	30	7	15	0	44	17	13
2018	Science and technology	6	17	27	31	14	2	2	47	24	954
2018	Administration and operations	7	18	22	30	16	3	5	49	27	269
2018	Human resources	6	18	34	26	13	1	1	40	25	92
2018	Financial management	3	13	27	38	12	4	3	54	18	111
2018	Procurement	0	18	17	29	29	3	4	62	19	29
2018	Real property	5	25	27	20	23	0	0	43	30	40
2018	Information management	7	31	28	20	10	2	3	31	40	57
2018	Information technology	10	26	35	14	10	4	1	25	38	88
2018	Internal audit	0	0	37	40	16	0	7	60	0	13
2018	Data sciences	12	27	25	29	3	1	3	33	41	69
2018	Policy	10	17	25	32	14	1	1	47	28	366
2018	Project management	6	18	31	30	10	2	4	43	25	118
2018	Other services to the public	0	16	37	24	21	0	3	45	17	35
2018	None of the above	8	15	29	24	19	2	2	46	24	130
2017	Client contact centre	4	33	21	23	8	3	8	34	42	27
2017	Federal regulators	8	8	26	46	11	0	0	57	16	37
2017	Compliance, inspection and enforcement	6	11	42	21	20	0	0	41	17	19
2017	Communications or public affairs	13	22	31	20	9	3	1	31	37	96
2017	Access to information and privacy	0	8	33	34	8	0	17	51	10	12
2017	Security	10	10	60	10	10	0	0	20	20	10
2017	Science and technology	7	18	26	24	17	3	5	45	27	948
2017	Library services	0	20	30	40	0	10	0	45	22	10
2017	Administration and operations	7	15	25	28	15	4	6	48	24	287
2017	Human resources	5	13	29	30	12	3	7	47	20	97
2017	Financial management	5	9	33	30	15	2	5	49	15	98
2017	Procurement	8	6	25	32	10	4	14	52	18	22
2017	Real property	6	16	24	24	24	0	6	52	23	31
2017	Information management	7	26	25	18	14	1	8	35	37	73
2017	Information technology	16	20	27	17	13	3	4	32	39	136
2017	Internal audit	0	15	21	35	22	0	7	62	16	14
2017	Evaluation	17	15	33	17	0	9	9	21	39	12
2017	Data sciences	10	17	25	28	13	5	3	44	29	71
2017	Policy	6	20	30	27	15	2	1	43	26	323
2017	Project management	9	19	27	28	10	2	6	40	30	107
2017	Other services to the public	10	8	33	16	27	0	7	46	19	40
2017	None of the above	7	16	29	23	15	2	8	43	25	156
2014	Client contact centre	2	29	26	18	17	8	0	38	34	41
2014	Federal regulators	9	13	36	31	6	3	2	39	24	57
2014	Compliance, inspection and enforcement	14	12	51	15	8	0	0	23	26	24
2014	Communications or public affairs	5	21	38	28	7	1	1	35	26	130
2014	Security	34	13	21	0	19	0	14	22	54	15
2014	Science and technology	10	22	32	20	10	3	2	32	34	1170
2014	Library services	6	31	28	24	11	0	0	35	37	17
2014	Administration and operations	6	17	32	24	12	4	6	40	25	366
2014	Human resources	10	17	37	19	13	1	2	33	28	88
2014	Financial management	20	19	24	23	11	1	2	35	40	119
2014	Procurement	10	16	44	16	9	0	5	26	28	29
2014	Real property	16	14	40	13	10	3	4	25	33	36
2014	Materiel management	26	17	39	8	10	0	0	18	43	11
2014	Information management	9	20	33	19	12	1	7	33	32	115
2014	Information technology	14	23	35	18	8	3	1	26	38	146
2014	Internal audit	0	5	11	33	28	16	6	78	7	18
2014	Evaluation	0	0	34	47	13	0	7	64	0	15
2014	Other services to the public	9	15	29	30	9	5	3	43	26	84
2014	None of the above	8	14	31	29	12	3	4	44	23	408

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	21	22	26	11	8	6	6	22	49	31
2019	Federal regulators	9	20	34	26	9	3	0	35	30	35
2019	Compliance, inspection and enforcement	11	22	34	16	17	0	0	33	33	18
2019	Communications or public affairs	18	23	38	12	6	0	4	18	42	99
2019	Access to information and privacy	22	31	23	17	0	7	0	18	57	13
2019	Security	25	26	24	17	8	0	0	26	51	16
2019	Science and technology	18	27	27	15	10	1	2	26	46	978
2019	Library services	24	8	31	29	8	0	0	36	33	12
2019	Administration and operations	14	23	26	21	12	1	3	35	38	269
2019	Human resources	14	20	33	21	11	0	2	32	34	106
2019	Financial management	7	25	36	17	10	4	2	29	33	105
2019	Procurement	19	14	33	20	12	0	3	33	34	34
2019	Real property	5	17	49	18	10	0	0	29	22	38
2019	Information management	18	20	29	16	16	0	2	32	38	63
2019	Information technology	17	34	23	17	7	1	2	25	52	105
2019	Internal audit	31	21	14	34	0	0	0	34	52	14
2019	Data sciences	12	27	22	15	16	3	5	34	43	73
2019	Policy	18	27	31	18	4	1	1	23	46	411
2019	Project management	19	26	36	11	5	4	0	17	46	139
2019	Other services to the public	14	30	24	16	9	7	0	27	47	44
2019	None of the above	17	19	30	17	12	2	3	31	37	154
2018	Client contact centre	36	39	3	3	10	8	0	15	81	25
2018	Federal regulators	6	18	59	11	5	0	3	16	24	39
2018	Compliance, inspection and enforcement	8	25	44	11	9	0	4	20	34	25
2018	Communications or public affairs	20	24	29	16	9	0	1	26	45	100
2018	Access to information and privacy	10	40	21	10	19	0	0	29	50	10
2018	Security	22	29	25	23	0	0	0	23	51	13
2018	Science and technology	23	28	26	13	6	2	2	19	53	955
2018	Administration and operations	16	25	25	20	10	1	3	31	43	269
2018	Human resources	11	30	43	8	6	2	0	14	42	93
2018	Financial management	12	16	47	14	10	0	2	24	28	111
2018	Procurement	20	24	29	14	14	0	0	28	44	29
2018	Real property	13	30	34	23	0	0	0	23	43	40
2018	Information management	16	12	36	21	8	3	4	30	30	55
2018	Information technology	16	24	30	13	9	8	0	23	44	89
2018	Internal audit	21	22	36	7	0	7	7	8	50	13
2018	Data sciences	15	25	33	16	5	3	3	22	43	70
2018	Policy	19	25	34	18	4	0	1	21	45	368
2018	Project management	22	28	37	9	1	0	4	10	52	118
2018	Other services to the public	11	33	22	18	14	0	3	32	45	35
2018	None of the above	17	29	24	19	8	0	4	28	48	130
2017	Client contact centre	7	36	24	15	10	4	4	27	47	28
2017	Federal regulators	8	22	45	16	3	0	5	21	32	37
2017	Compliance, inspection and enforcement	11	21	32	26	10	0	0	36	32	19
2017	Communications or public affairs	20	32	31	12	4	1	0	16	53	98
2017	Access to information and privacy	18	36	28	0	9	0	9	10	59	11
2017	Security	31	20	40	10	0	0	0	10	50	10
2017	Science and technology	23	27	25	10	8	2	5	19	54	950
2017	Library services	0	10	20	30	20	0	20	62	12	10
2017	Administration and operations	21	24	29	13	10	1	3	24	46	288
2017	Human resources	17	21	37	13	3	3	5	18	42	97
2017	Financial management	10	27	34	17	10	1	1	27	38	98
2017	Procurement	8	35	44	4	0	0	8	5	48	22
2017	Real property	9	19	33	18	21	0	0	39	28	31
2017	Information management	22	28	17	14	11	3	6	27	54	73
2017	Information technology	18	26	22	18	6	3	8	26	49	137
2017	Internal audit	7	15	28	28	7	0	15	42	26	14
2017	Evaluation	34	9	33	7	0	9	9	9	52	12
2017	Data sciences	13	28	43	7	5	4	1	12	43	71
2017	Policy	23	27	32	13	5	1	1	18	50	323
2017	Project management	21	32	25	14	2	2	4	17	57	108
2017	Other services to the public	17	19	31	11	9	5	7	23	42	40
2017	None of the above	17	23	30	10	10	2	8	22	44	156
2014	Client contact centre	34	30	19	14	0	0	3	15	66	41
2014	Federal regulators	25	37	18	10	7	2	0	18	64	57
2014	Compliance, inspection and enforcement	21	36	28	15	0	0	0	15	57	24
2014	Communications or public affairs	38	34	22	4	1	0	1	5	72	132
2014	Security	32	8	46	7	0	0	6	8	43	15
2014	Science and technology	36	29	22	8	3	1	2	12	66	1172
2014	Library services	6	17	31	35	11	0	0	45	23	17
2014	Administration and operations	27	31	25	10	3	1	3	14	60	366
2014	Human resources	19	30	30	14	5	0	2	20	50	87
2014	Financial management	23	30	31	10	4	1	1	15	54	121
2014	Procurement	28	25	22	14	6	0	5	22	56	29
2014	Real property	20	44	28	5	0	3	0	5	66	36
2014	Materiel management	36	7	47	0	0	0	10	0	48	11
2014	Information management	17	20	30	14	8	4	7	24	42	115
2014	Information technology	18	27	34	10	5	3	2	17	47	146
2014	Internal audit	5	27	16	23	17	6	6	45	37	18
2014	Evaluation	7	21	27	27	6	0	13	38	31	15
2014	Other services to the public	35	27	19	9	0	6	4	11	68	83
2014	None of the above	26	30	26	7	6	1	3	14	58	409

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	3	26	30	22	15	3	0	39	30	29
2019	Federal regulators	3	15	29	39	11	3	0	52	19	35
2019	Compliance, inspection and enforcement	5	17	34	28	17	0	0	44	22	18
2019	Communications or public affairs	11	12	41	20	14	0	1	35	23	98
2019	Access to information and privacy	7	22	31	24	8	7	0	35	32	13
2019	Security	0	24	29	13	20	0	13	38	28	16
2019	Science and technology	5	10	30	33	19	1	2	54	15	977
2019	Library services	8	0	0	46	46	0	0	92	8	12
2019	Administration and operations	8	18	30	24	17	0	2	42	27	270
2019	Human resources	11	18	24	26	19	0	1	46	29	108
2019	Financial management	5	19	34	23	17	2	0	41	24	103
2019	Procurement	17	19	32	20	13	0	0	33	35	34
2019	Real property	0	12	39	36	13	0	0	49	12	37
2019	Information management	6	4	29	28	28	0	5	58	11	63
2019	Information technology	8	13	29	32	16	0	2	50	21	105
2019	Internal audit	0	33	38	21	7	0	0	29	33	13
2019	Data sciences	2	15	31	23	22	3	3	48	19	74
2019	Policy	17	26	33	16	6	1	1	22	44	412
2019	Project management	8	23	34	23	11	1	0	34	32	139
2019	Other services to the public	4	21	27	23	22	0	2	47	26	44
2019	None of the above	7	16	24	24	27	0	2	52	23	154
2018	Client contact centre	4	30	18	34	14	0	0	48	34	24
2018	Federal regulators	6	28	32	24	10	0	0	34	33	37
2018	Compliance, inspection and enforcement	0	9	29	33	26	0	4	61	9	25
2018	Communications or public affairs	13	28	33	17	8	0	1	26	41	101
2018	Access to information and privacy	10	20	39	0	31	0	0	31	30	10
2018	Security	0	15	40	29	16	0	0	45	15	13
2018	Science and technology	5	15	31	33	13	0	2	47	21	956
2018	Administration and operations	9	23	30	23	12	1	1	36	33	269
2018	Human resources	15	17	29	26	9	1	1	36	34	92
2018	Financial management	8	18	35	21	14	1	2	36	27	111
2018	Procurement	13	31	22	16	14	0	4	32	45	29
2018	Real property	7	9	42	27	16	0	0	42	16	40
2018	Information management	6	12	30	31	17	2	3	50	19	57
2018	Information technology	8	8	31	39	11	1	1	51	17	87
2018	Internal audit	7	7	50	30	0	0	7	32	15	13
2018	Data sciences	7	18	23	32	9	4	6	46	28	70
2018	Policy	23	24	33	14	5	0	1	19	48	369
2018	Project management	11	19	37	22	9	0	2	31	31	119
2018	Other services to the public	0	19	37	23	22	0	0	45	19	35
2018	None of the above	12	16	33	27	10	0	3	38	28	130
2017	Client contact centre	3	12	40	30	12	0	4	43	16	27
2017	Federal regulators	11	13	38	25	14	0	0	39	24	37
2017	Compliance, inspection and enforcement	11	10	26	37	15	0	0	52	22	19
2017	Communications or public affairs	8	27	36	20	7	1	0	28	36	97
2017	Access to information and privacy	18	17	37	0	9	0	18	11	43	11
2017	Security	0	20	50	30	0	0	0	30	20	10
2017	Science and technology	4	13	32	30	17	0	4	49	18	943
2017	Library services	0	10	10	30	40	0	10	78	11	10
2017	Administration and operations	10	19	32	22	12	1	5	36	31	285
2017	Human resources	12	15	31	28	10	2	2	39	29	98
2017	Financial management	7	18	41	21	11	0	2	33	25	99
2017	Procurement	23	25	17	18	12	0	4	32	50	22
2017	Real property	0	16	45	9	30	0	0	39	16	31
2017	Information management	4	7	25	39	21	1	3	63	11	73
2017	Information technology	9	14	25	34	14	0	5	50	24	137
2017	Internal audit	15	7	43	36	0	0	0	36	22	14
2017	Evaluation	28	0	55	7	9	0	0	17	28	11
2017	Data sciences	5	13	29	37	13	2	0	51	19	71
2017	Policy	21	27	32	13	5	1	0	19	49	321
2017	Project management	16	22	27	23	11	0	2	35	38	108
2017	Other services to the public	7	17	30	20	20	0	5	42	26	38
2017	None of the above	13	15	26	26	12	1	6	41	31	155
2014	Client contact centre	4	19	42	23	6	3	3	31	25	41
2014	Federal regulators	5	28	37	24	4	2	0	28	34	57
2014	Compliance, inspection and enforcement	5	4	35	40	17	0	0	57	8	23
2014	Communications or public affairs	15	19	41	21	4	0	0	25	34	132
2014	Security	13	6	33	26	22	0	0	48	19	15
2014	Science and technology	6	16	35	28	11	1	3	40	23	1168
2014	Library services	0	6	36	41	17	0	0	58	6	17
2014	Administration and operations	12	22	37	19	6	1	3	27	35	365
2014	Human resources	14	22	29	28	4	1	1	33	37	88
2014	Financial management	10	15	46	19	8	0	1	28	25	121
2014	Procurement	11	24	31	18	11	0	5	30	37	27
2014	Real property	5	26	27	30	8	0	4	40	32	35
2014	Materiel management	0	9	44	26	10	0	10	41	10	11
2014	Information management	2	16	36	27	15	0	4	44	19	115
2014	Information technology	8	15	40	28	7	1	1	35	24	146
2014	Internal audit	6	5	38	28	22	0	0	50	11	18
2014	Evaluation	0	20	21	47	6	0	7	56	21	15
2014	Other services to the public	7	19	32	29	6	1	5	38	28	82
2014	None of the above	15	24	34	16	9	1	2	25	40	409

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	13	31	16	22	11	3	4	35	48	31
2019	Federal regulators	8	28	35	20	6	3	0	26	38	35
2019	Compliance, inspection and enforcement	16	28	34	11	11	0	0	22	44	18
2019	Communications or public affairs	9	14	23	35	15	1	4	52	24	98
2019	Access to information and privacy	15	22	23	17	16	7	0	35	40	13
2019	Security	12	23	19	24	8	0	13	37	41	16
2019	Science and technology	15	21	30	17	14	1	2	33	37	980
2019	Library services	8	16	51	8	18	0	0	26	23	12
2019	Administration and operations	10	20	25	23	17	1	4	42	32	271
2019	Human resources	21	20	21	16	17	2	3	34	44	107
2019	Financial management	17	18	28	22	12	3	0	35	36	105
2019	Procurement	12	28	31	17	12	0	0	29	40	34
2019	Real property	18	38	7	27	7	3	0	35	58	38
2019	Materiel management	20	23	45	0	13	0	0	13	42	10
2019	Information management	13	18	19	23	22	0	5	47	33	62
2019	Information technology	27	19	26	19	7	0	3	27	47	104
2019	Internal audit	23	16	35	13	13	0	0	27	39	14
2019	Data sciences	12	24	19	23	14	1	6	40	39	74
2019	Policy	11	20	28	25	9	3	3	36	34	412
2019	Project management	17	18	33	21	8	3	0	30	36	138
2019	Other services to the public	8	21	29	20	18	0	3	39	31	44
2019	None of the above	15	15	27	21	18	3	1	41	31	153
2018	Client contact centre	7	33	24	29	4	3	0	34	41	25
2018	Federal regulators	18	32	29	13	7	0	0	21	50	38
2018	Compliance, inspection and enforcement	15	33	12	19	13	0	8	34	53	25
2018	Communications or public affairs	18	26	24	13	13	5	2	27	47	101
2018	Access to information and privacy	20	51	10	10	10	0	0	19	71	10
2018	Security	7	48	22	0	23	0	0	23	55	13
2018	Science and technology	18	26	27	16	9	1	3	27	45	957
2018	Administration and operations	13	19	28	22	12	2	4	36	34	270
2018	Human resources	13	34	21	17	15	0	1	32	47	90
2018	Financial management	15	22	32	18	11	0	2	30	37	111
2018	Procurement	16	26	28	10	20	0	0	31	42	29
2018	Real property	32	32	16	11	9	0	0	20	64	40
2018	Information management	13	23	34	20	5	2	3	26	38	57
2018	Information technology	25	18	33	13	7	1	3	21	45	90
2018	Internal audit	7	37	14	13	16	7	7	33	50	13
2018	Data sciences	13	27	32	13	4	2	9	19	45	70
2018	Policy	18	26	29	17	8	1	2	25	45	369
2018	Project management	18	22	31	15	9	2	3	26	41	119
2018	Other services to the public	16	22	21	23	19	0	0	41	38	35
2018	None of the above	20	22	26	20	8	0	4	29	44	129
2017	Client contact centre	14	42	8	22	7	4	4	31	61	28
2017	Federal regulators	13	29	25	25	8	0	0	33	42	37
2017	Compliance, inspection and enforcement	37	31	22	0	10	0	0	10	68	19
2017	Communications or public affairs	28	20	29	14	8	1	0	22	49	98
2017	Access to information and privacy	27	26	18	9	9	0	9	20	59	11
2017	Security	20	40	31	10	0	0	0	10	60	10
2017	Science and technology	18	23	28	16	12	1	3	29	43	949
2017	Library services	10	50	10	10	10	0	10	22	67	10
2017	Administration and operations	15	20	30	17	11	1	6	31	37	288
2017	Human resources	22	18	32	16	9	2	2	25	42	97
2017	Financial management	17	21	30	18	11	0	2	30	39	99
2017	Procurement	35	21	13	20	6	0	4	28	59	22
2017	Real property	27	25	26	9	14	0	0	23	52	31
2017	Information management	15	19	35	15	10	3	3	27	37	73
2017	Information technology	24	27	26	11	8	1	4	20	53	137
2017	Internal audit	7	22	49	15	0	0	7	16	31	14
2017	Evaluation	17	26	23	17	17	0	0	34	43	12
2017	Data sciences	19	20	19	23	16	1	2	40	40	71
2017	Policy	16	22	29	19	10	2	2	30	39	322
2017	Project management	21	20	29	20	9	0	1	29	41	108
2017	Other services to the public	24	19	25	12	13	2	5	26	46	40
2017	None of the above	17	22	23	18	8	4	7	29	44	157
2014	Client contact centre	40	25	21	10	0	0	5	10	68	41
2014	Federal regulators	7	27	43	11	8	2	2	19	36	57
2014	Compliance, inspection and enforcement	20	21	20	30	8	0	0	38	41	24
2014	Communications or public affairs	20	27	27	20	5	0	1	25	48	131
2014	Security	39	21	14	14	12	0	0	26	60	15
2014	Science and technology	23	28	27	12	6	1	3	19	53	1172
2014	Library services	29	30	11	19	12	0	0	30	59	17
2014	Administration and operations	19	25	33	11	7	2	3	20	46	365
2014	Human resources	33	27	25	7	4	0	4	11	62	90
2014	Financial management	17	27	33	14	5	1	3	20	46	121
2014	Procurement	23	23	32	17	0	0	5	18	48	29
2014	Real property	28	26	30	14	3	0	0	17	53	36
2014	Materiel management	32	19	9	10	29	0	0	39	52	11
2014	Information management	16	28	31	11	9	0	4	21	46	114
2014	Information technology	28	27	29	12	3	1	1	15	56	146
2014	Internal audit	6	22	38	23	5	0	6	30	30	18
2014	Evaluation	7	0	40	34	13	0	7	50	7	15
2014	Other services to the public	19	21	29	10	3	7	10	16	48	84
2014	None of the above	25	24	24	15	7	2	2	24	51	410

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	13	24	16	18	21	0	8	42	41	31
2019	Federal regulators	3	22	28	28	9	6	3	41	28	35
2019	Compliance, inspection and enforcement	0	27	11	33	29	0	0	62	27	18
2019	Communications or public affairs	7	14	24	31	19	4	1	52	22	96
2019	Access to information and privacy	40	24	9	19	0	8	0	20	70	12
2019	Security	12	22	26	19	14	0	7	35	38	16
2019	Science and technology	5	11	25	29	23	3	4	56	18	979
2019	Library services	9	0	18	30	35	0	8	71	10	11
2019	Administration and operations	11	15	23	28	19	2	2	49	27	269
2019	Human resources	11	21	33	20	10	2	3	31	34	107
2019	Financial management	8	19	31	25	13	3	1	40	28	103
2019	Procurement	3	13	32	35	13	4	0	50	16	34
2019	Real property	10	20	18	26	21	0	4	50	32	38
2019	Materiel management	10	13	52	12	0	13	0	14	26	10
2019	Information management	8	11	22	23	29	3	3	56	20	60
2019	Information technology	14	22	25	16	17	4	2	35	38	104
2019	Internal audit	15	16	42	21	7	0	0	27	31	14
2019	Data sciences	6	15	18	23	24	6	8	54	25	73
2019	Policy	10	18	31	23	14	2	2	39	29	412
2019	Project management	10	18	33	23	11	4	1	35	30	139
2019	Other services to the public	6	14	31	23	21	5	0	47	21	44
2019	None of the above	7	10	25	23	26	6	3	54	19	153
2018	Client contact centre	17	19	19	35	0	10	0	39	40	25
2018	Federal regulators	11	16	37	18	16	3	0	35	27	38
2018	Compliance, inspection and enforcement	4	0	28	24	31	0	12	63	5	25
2018	Communications or public affairs	19	15	28	15	15	3	4	32	37	101
2018	Access to information and privacy	41	20	20	10	10	0	0	19	61	10
2018	Security	7	29	7	22	35	0	0	56	37	13
2018	Science and technology	6	12	28	30	18	4	4	51	19	949
2018	Administration and operations	11	20	28	21	15	2	4	38	32	270
2018	Human resources	8	13	28	29	18	3	1	49	22	93
2018	Financial management	6	13	31	27	16	1	5	46	21	112
2018	Procurement	10	9	27	21	30	0	4	52	20	29
2018	Real property	10	16	42	14	18	0	0	32	26	40
2018	Information management	11	11	36	19	13	3	7	36	24	57
2018	Information technology	7	28	34	11	11	5	3	24	38	89
2018	Internal audit	7	15	29	21	16	7	7	42	25	13
2018	Data sciences	8	17	20	32	10	1	11	48	29	70
2018	Policy	16	23	25	21	11	2	2	33	40	367
2018	Project management	12	19	33	22	10	2	4	33	32	117
2018	Other services to the public	8	15	32	17	27	0	0	45	23	35
2018	None of the above	10	15	22	22	19	4	8	47	28	129
2017	Client contact centre	11	25	28	26	4	3	4	32	38	28
2017	Federal regulators	5	13	35	30	17	0	0	46	18	37
2017	Compliance, inspection and enforcement	10	15	16	21	32	0	5	57	27	19
2017	Communications or public affairs	31	18	29	11	7	2	2	19	51	98
2017	Access to information and privacy	37	26	19	0	9	0	9	10	69	11
2017	Security	0	30	20	40	11	0	0	50	30	10
2017	Science and technology	6	12	23	28	20	4	8	54	20	948
2017	Library services	0	0	40	50	10	0	0	60	0	10
2017	Administration and operations	11	19	27	20	14	3	6	37	33	288
2017	Human resources	10	19	22	23	10	6	10	39	34	98
2017	Financial management	7	15	26	37	6	2	7	47	24	99
2017	Procurement	20	8	29	23	4	4	10	32	34	22
2017	Real property	9	9	19	19	38	3	3	60	20	31
2017	Information management	9	16	16	33	17	4	4	54	28	74
2017	Information technology	7	20	21	25	18	4	6	47	29	136
2017	Internal audit	0	43	22	36	0	0	0	36	43	14
2017	Evaluation	26	9	42	15	0	0	9	17	38	12
2017	Data sciences	11	10	15	35	21	4	4	61	23	71
2017	Policy	13	20	32	20	11	3	1	32	35	322
2017	Project management	10	29	27	20	11	2	2	32	40	109
2017	Other services to the public	8	18	29	12	23	2	8	39	28	39
2017	None of the above	14	16	18	20	19	5	10	45	34	157
2014	Client contact centre	11	22	16	34	11	4	2	48	35	41
2014	Federal regulators	5	14	30	32	11	4	5	46	20	57
2014	Compliance, inspection and enforcement	4	17	18	47	16	0	0	62	20	24
2014	Communications or public affairs	6	15	28	37	8	3	4	48	22	132
2014	Security	27	20	6	14	20	6	6	38	54	15
2014	Science and technology	6	13	25	30	16	3	7	51	21	1171
2014	Library services	0	6	34	42	17	0	0	60	6	17
2014	Administration and operations	10	15	27	26	14	1	7	44	27	367
2014	Human resources	8	19	33	19	11	2	8	33	30	89
2014	Financial management	10	19	25	26	11	1	8	41	32	121
2014	Procurement	13	12	26	32	9	0	8	45	27	29
2014	Real property	14	11	34	25	13	0	4	40	25	36
2014	Materiel management	9	9	9	55	18	0	0	73	18	11
2014	Information management	3	14	22	30	19	1	10	56	19	114
2014	Information technology	9	17	23	28	15	4	4	47	28	145
2014	Internal audit	6	34	33	11	11	0	6	23	42	18
2014	Evaluation	7	7	34	27	19	0	6	49	14	15
2014	Other services to the public	7	12	23	35	12	4	6	52	22	84
2014	None of the above	7	18	28	25	13	2	6	41	28	409

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	6	33	28	14	6	3	11	23	45	31
2019	Federal regulators	15	23	34	20	6	3	0	27	39	35
2019	Compliance, inspection and enforcement	11	17	45	11	17	0	0	28	27	18
2019	Communications or public affairs	12	17	34	23	9	1	3	34	31	98
2019	Access to information and privacy	37	8	15	33	0	7	0	35	49	13
2019	Security	12	18	42	18	8	0	0	27	31	16
2019	Science and technology	16	27	27	16	11	2	1	28	44	979
2019	Library services	8	8	24	33	27	0	0	60	16	12
2019	Administration and operations	15	20	32	18	12	1	3	31	36	271
2019	Human resources	14	18	28	26	10	1	3	37	33	106
2019	Financial management	6	21	41	19	9	1	3	28	29	105
2019	Procurement	15	21	40	13	8	0	4	21	37	34
2019	Real property	8	20	28	34	11	0	0	45	27	38
2019	Information management	12	19	31	13	20	0	4	35	33	63
2019	Information technology	17	22	30	18	8	1	4	27	41	106
2019	Internal audit	30	22	26	15	7	0	0	21	52	14
2019	Data sciences	11	20	33	15	12	4	4	30	34	73
2019	Policy	15	26	31	16	7	2	2	24	43	411
2019	Project management	20	23	31	16	7	4	0	23	45	139
2019	Other services to the public	13	22	44	10	8	0	2	19	36	44
2019	None of the above	12	21	27	16	16	3	5	35	36	152
2018	Client contact centre	17	31	33	20	0	0	0	20	47	25
2018	Federal regulators	9	26	41	19	5	0	0	24	35	38
2018	Compliance, inspection and enforcement	8	12	41	12	18	0	8	33	22	25
2018	Communications or public affairs	12	25	34	11	14	3	1	26	39	101
2018	Access to information and privacy	30	0	20	20	19	11	0	44	34	10
2018	Security	15	14	33	0	31	7	0	33	31	13
2018	Science and technology	22	28	28	11	6	2	3	18	53	960
2018	Administration and operations	14	26	31	15	10	2	3	26	41	269
2018	Human resources	13	23	38	15	8	2	0	24	37	91
2018	Financial management	10	18	37	22	8	1	5	31	30	111
2018	Procurement	20	24	32	3	6	11	4	11	51	29
2018	Real property	18	19	45	14	5	0	0	18	37	40
2018	Information management	16	24	31	12	9	3	5	23	43	57
2018	Information technology	18	20	35	14	7	6	1	22	41	88
2018	Internal audit	29	0	28	37	0	0	7	39	31	13
2018	Data sciences	17	20	36	14	4	4	6	19	41	70
2018	Policy	18	29	31	15	6	1	1	21	48	371
2018	Project management	15	27	42	9	3	0	3	13	44	119
2018	Other services to the public	13	27	31	19	10	0	0	29	40	35
2018	None of the above	21	20	28	16	7	3	5	26	44	130
2017	Client contact centre	19	22	22	18	15	4	0	34	43	27
2017	Federal regulators	22	13	40	14	11	0	0	25	35	37
2017	Compliance, inspection and enforcement	5	49	21	10	10	0	5	21	57	19
2017	Communications or public affairs	15	28	35	14	3	4	1	18	45	98
2017	Access to information and privacy	18	35	18	9	9	0	9	20	59	11
2017	Security	10	31	50	10	0	0	0	10	40	10
2017	Science and technology	22	26	26	11	7	3	5	20	52	948
2017	Library services	0	20	10	50	10	0	10	67	22	10
2017	Administration and operations	16	23	33	12	11	2	3	24	42	286
2017	Human resources	11	19	45	11	5	5	4	18	33	96
2017	Financial management	7	25	40	17	6	1	3	25	34	99
2017	Procurement	23	40	13	20	0	0	4	21	65	22
2017	Real property	3	25	32	18	21	0	0	39	28	31
2017	Information management	11	29	35	9	11	3	3	20	42	73
2017	Information technology	14	24	31	13	7	6	6	23	42	137
2017	Internal audit	0	6	51	35	7	0	0	43	6	14
2017	Evaluation	26	17	24	7	9	0	17	19	52	12
2017	Data sciences	17	25	29	20	4	4	1	25	44	71
2017	Policy	18	27	32	13	6	3	2	19	47	321
2017	Project management	20	26	28	14	6	2	3	21	49	108
2017	Other services to the public	17	17	33	11	14	0	8	28	37	40
2017	None of the above	18	21	27	17	7	3	7	27	43	156
2014	Client contact centre	12	31	32	13	9	2	0	23	45	41
2014	Federal regulators	14	33	35	9	6	4	0	15	49	57
2014	Compliance, inspection and enforcement	25	31	20	19	5	0	0	23	56	24
2014	Communications or public affairs	26	21	31	15	5	0	2	20	48	132
2014	Security	19	13	26	26	7	8	0	37	35	15
2014	Science and technology	32	30	22	8	4	2	3	13	65	1174
2014	Library services	6	25	31	21	18	0	0	39	30	16
2014	Administration and operations	20	32	30	11	4	2	2	16	53	367
2014	Human resources	20	20	40	10	8	1	1	18	41	88
2014	Financial management	20	22	36	14	4	1	3	19	44	121
2014	Procurement	16	30	32	10	3	0	8	15	50	29
2014	Real property	21	31	38	10	0	0	0	10	52	36
2014	Materiel management	9	36	35	19	0	0	0	19	45	11
2014	Information management	9	22	36	18	9	2	5	28	34	115
2014	Information technology	16	19	43	12	8	1	1	21	36	146
2014	Internal audit	0	22	55	6	11	0	6	18	24	18
2014	Evaluation	20	0	34	27	6	0	13	38	23	15
2014	Other services to the public	33	19	22	8	8	1	9	18	58	84
2014	None of the above	22	27	26	12	7	3	2	20	52	410

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	0	15	40	28	10	4	3	41	16	31
2019	Federal regulators	3	16	34	40	3	4	0	45	20	35
2019	Compliance, inspection and enforcement	5	22	23	39	11	0	0	50	28	18
2019	Communications or public affairs	1	13	26	34	25	0	1	60	14	98
2019	Access to information and privacy	0	15	31	40	7	7	0	51	16	13
2019	Security	8	12	36	12	25	0	6	39	22	16
2019	Science and technology	7	16	32	28	14	1	2	43	24	983
2019	Library services	8	17	19	40	16	0	0	56	25	12
2019	Administration and operations	10	10	31	26	19	1	4	47	21	270
2019	Human resources	4	16	33	28	15	1	3	44	21	107
2019	Financial management	3	10	33	36	13	4	1	51	14	104
2019	Procurement	0	17	47	28	8	0	0	36	17	34
2019	Real property	2	18	46	18	13	0	2	32	21	38
2019	Materiel management	0	13	62	25	0	0	0	25	13	10
2019	Information management	8	21	29	31	9	0	1	41	30	63
2019	Information technology	11	12	32	29	15	0	1	45	22	105
2019	Internal audit	7	30	30	20	12	0	0	32	37	14
2019	Data sciences	7	15	34	23	15	3	3	41	23	74
2019	Policy	5	17	37	25	14	1	1	40	23	412
2019	Project management	8	12	35	33	10	1	1	43	21	139
2019	Other services to the public	10	12	48	18	13	0	0	31	21	44
2019	None of the above	6	15	29	26	22	1	1	49	22	154

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	32	43	10	13	3	0	0	75	15	31
2019	Federal regulators	63	23	8	3	3	0	0	86	6	35
2019	Compliance, inspection and enforcement	64	6	19	6	0	0	6	74	6	17
2019	Communications or public affairs	74	12	4	4	2	1	3	90	6	99
2019	Access to information and privacy	59	33	8	0	0	0	0	92	0	13
2019	Security	54	24	22	0	0	0	0	78	0	16
2019	Science and technology	69	15	7	4	2	1	2	87	6	983
2019	Library services	80	0	11	0	8	0	0	80	8	12
2019	Administration and operations	74	12	5	4	2	0	3	89	6	272
2019	Human resources	75	17	4	2	3	0	0	91	4	108
2019	Financial management	64	13	12	6	5	0	0	77	11	105
2019	Procurement	74	15	8	3	0	0	0	90	3	34
2019	Real property	73	13	7	7	0	0	0	86	7	38
2019	Materiel management	55	19	13	13	0	0	0	74	13	10
2019	Information management	53	29	9	4	0	0	5	86	5	63
2019	Information technology	63	20	6	7	2	1	1	85	10	106
2019	Internal audit	72	28	0	0	0	0	0	100	0	14
2019	Data sciences	57	27	7	7	0	0	1	85	7	73
2019	Policy	72	13	5	7	2	0	1	86	10	413
2019	Project management	61	20	12	4	2	1	0	82	6	139
2019	Other services to the public	65	10	14	4	2	0	4	79	6	44
2019	None of the above	70	12	8	4	1	1	5	86	5	152
2017	Client contact centre	46	25	11	14	3	0	0	71	17	28
2017	Federal regulators	68	16	8	8	0	0	0	84	8	37
2017	Compliance, inspection and enforcement	58	31	0	6	5	0	0	89	11	19
2017	Communications or public affairs	67	22	3	6	2	0	0	89	8	98
2017	Access to information and privacy	83	8	0	8	0	0	0	92	8	12
2017	Security	20	59	10	11	0	0	0	79	11	10
2017	Science and technology	67	17	7	4	2	0	3	87	6	953
2017	Library services	100	0	0	0	0	0	0	100	0	10
2017	Administration and operations	69	16	7	5	2	0	1	86	7	291
2017	Human resources	69	21	3	5	1	0	1	91	6	100
2017	Financial management	59	22	9	5	4	0	1	82	9	99
2017	Procurement	77	17	0	0	6	0	0	94	6	22
2017	Real property	85	9	3	3	0	0	0	94	3	31
2017	Information management	75	16	4	5	0	0	0	91	5	74
2017	Information technology	58	26	6	6	4	0	1	84	9	137
2017	Internal audit	78	15	0	0	7	0	0	93	7	14
2017	Evaluation	76	9	0	7	9	0	0	85	15	12
2017	Data sciences	58	24	10	6	3	0	0	81	9	71
2017	Policy	69	18	5	6	1	1	0	88	7	323
2017	Project management	64	22	2	6	4	0	2	88	11	109
2017	Other services to the public	70	18	7	2	3	0	0	88	5	40
2017	None of the above	58	21	5	7	3	1	4	84	11	158
2014	Client contact centre	36	32	5	12	8	0	8	73	21	41
2014	Federal regulators	64	22	9	5	0	0	0	86	5	57
2014	Compliance, inspection and enforcement	61	21	0	17	0	0	0	83	17	24
2014	Communications or public affairs	67	17	6	7	1	0	1	85	9	132
2014	Security	75	19	0	6	0	0	0	94	6	15
2014	Science and technology	68	17	5	4	2	0	4	88	7	1174
2014	Library services	82	5	0	0	13	0	0	87	13	17
2014	Administration and operations	73	17	4	4	1	0	1	91	6	367
2014	Human resources	71	19	1	6	2	0	1	91	8	90
2014	Financial management	65	20	4	4	5	0	2	87	9	121
2014	Procurement	76	12	4	0	7	0	0	89	7	29
2014	Real property	64	19	3	8	0	0	6	89	8	36
2014	Materiel management	37	45	18	0	0	0	0	82	0	11
2014	Information management	67	17	8	2	2	0	4	88	4	115
2014	Information technology	58	27	6	5	3	1	0	86	9	146
2014	Internal audit	72	22	6	0	0	0	0	94	0	18
2014	Evaluation	53	21	13	7	0	0	6	79	7	15
2014	Other services to the public	76	15	2	4	1	0	2	92	5	84
2014	None of the above	69	17	3	6	3	1	1	88	9	412

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	33	22	6	15	0	3	56	21	31
2019	Federal regulators	17	34	14	17	11	3	3	55	30	35
2019	Compliance, inspection and enforcement	28	6	17	22	5	16	5	43	35	18
2019	Communications or public affairs	35	28	7	9	7	7	8	74	18	99
2019	Access to information and privacy	22	16	17	15	23	7	0	41	41	13
2019	Security	37	26	12	12	13	0	0	62	25	16
2019	Science and technology	33	27	13	10	7	6	4	66	19	983
2019	Library services	61	16	0	15	8	0	0	77	23	12
2019	Administration and operations	26	24	16	14	13	5	4	54	29	271
2019	Human resources	30	30	11	12	6	4	7	67	20	108
2019	Financial management	30	25	18	6	4	8	9	67	12	105
2019	Procurement	33	32	24	10	0	3	0	66	10	34
2019	Real property	41	30	12	10	0	3	5	76	11	38
2019	Information management	25	42	11	3	6	7	6	77	11	63
2019	Information technology	30	21	22	8	8	7	5	58	18	106
2019	Internal audit	36	22	6	13	8	15	0	68	25	14
2019	Data sciences	32	31	9	6	5	14	4	76	13	74
2019	Policy	36	25	14	10	4	5	5	68	16	413
2019	Project management	29	25	12	12	7	11	3	63	22	139
2019	Other services to the public	31	23	17	12	6	4	7	61	21	44
2019	None of the above	34	25	15	7	7	6	6	67	16	153
2018	Client contact centre	11	30	25	24	0	6	2	45	27	25
2018	Federal regulators	33	15	20	15	8	5	3	53	25	39
2018	Compliance, inspection and enforcement	12	32	26	10	0	4	16	56	12	25
2018	Communications or public affairs	29	30	12	16	5	4	4	64	22	99
2018	Access to information and privacy	19	10	20	41	10	0	0	29	51	10
2018	Security	23	48	7	7	0	7	7	83	9	13
2018	Science and technology	23	33	16	10	7	8	3	64	19	959
2018	Administration and operations	24	28	18	13	11	4	2	56	25	269
2018	Human resources	20	43	17	5	9	3	3	67	15	93
2018	Financial management	24	33	23	9	3	3	5	62	13	114
2018	Procurement	23	40	11	17	3	6	0	68	21	29
2018	Real property	32	36	14	16	2	0	0	68	18	40
2018	Information management	16	35	20	9	11	2	8	56	22	55
2018	Information technology	20	35	25	4	2	7	6	64	7	91
2018	Internal audit	8	15	27	0	7	36	7	39	13	13
2018	Data sciences	27	35	16	7	7	5	3	67	15	69
2018	Policy	29	33	14	6	5	8	6	71	13	371
2018	Project management	22	31	13	15	8	8	4	59	26	118
2018	Other services to the public	29	31	16	19	5	0	0	60	24	35
2018	None of the above	26	33	18	6	7	7	3	65	15	132
2017	Client contact centre	18	25	21	22	11	0	3	44	34	28
2017	Federal regulators	17	35	21	8	11	8	0	57	21	37
2017	Compliance, inspection and enforcement	15	53	5	16	11	0	0	68	27	19
2017	Communications or public affairs	26	30	15	14	9	4	2	59	25	98
2017	Access to information and privacy	34	42	0	16	8	0	0	76	24	12
2017	Security	10	60	10	10	10	0	0	70	20	10
2017	Science and technology	26	32	16	9	8	6	4	64	19	953
2017	Library services	30	30	10	20	0	0	10	67	22	10
2017	Administration and operations	31	26	16	7	9	7	5	64	18	291
2017	Human resources	27	32	10	10	9	5	6	67	22	100
2017	Financial management	30	32	12	12	8	2	4	66	21	99
2017	Procurement	25	36	21	4	4	11	0	67	9	22
2017	Real property	43	22	12	9	10	3	0	67	20	31
2017	Information management	21	32	19	7	12	5	3	58	21	73
2017	Information technology	22	34	12	9	6	9	8	67	18	136
2017	Internal audit	6	43	7	7	0	14	22	77	11	14
2017	Evaluation	59	17	0	7	17	0	0	76	24	12
2017	Data sciences	33	36	10	5	4	8	4	78	11	70
2017	Policy	28	31	13	5	7	8	7	70	14	323
2017	Project management	20	41	15	12	5	5	1	65	19	109
2017	Other services to the public	34	19	18	9	10	3	7	59	21	40
2017	None of the above	29	26	13	12	9	6	4	61	24	158
2014	Client contact centre	30	34	7	13	9	5	2	68	25	41
2014	Federal regulators	25	30	17	12	3	11	2	63	17	57
2014	Compliance, inspection and enforcement	33	18	13	21	8	0	7	54	31	24
2014	Communications or public affairs	30	29	16	12	11	1	2	60	24	132
2014	Security	21	19	14	25	15	6	0	42	43	15
2014	Science and technology	29	32	15	9	6	6	3	67	17	1175
2014	Library services	53	16	19	6	6	0	0	69	13	17
2014	Administration and operations	33	27	13	11	10	1	5	64	23	367
2014	Human resources	31	24	10	13	12	5	5	61	28	90
2014	Financial management	29	35	7	11	10	5	2	70	23	121
2014	Procurement	32	25	10	3	17	8	4	65	23	29
2014	Real property	37	32	6	8	5	6	6	79	15	36
2014	Materiel management	17	26	10	19	17	10	0	48	40	11
2014	Information management	29	38	10	2	10	6	5	76	13	115
2014	Information technology	33	28	19	8	2	7	3	68	11	146
2014	Internal audit	39	17	17	11	11	5	0	59	24	18
2014	Evaluation	27	13	21	13	0	19	6	54	18	15
2014	Other services to the public	35	25	16	8	4	8	4	68	14	84
2014	None of the above	31	27	14	9	8	7	4	65	19	412

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	35	33	14	14	4	0	0	68	18	31
2019	Federal regulators	37	26	11	8	14	4	0	66	23	35
2019	Compliance, inspection and enforcement	39	29	0	21	11	0	0	68	32	18
2019	Communications or public affairs	54	23	9	6	8	1	0	77	13	98
2019	Access to information and privacy	22	23	0	16	39	0	0	45	55	13
2019	Security	41	12	6	12	19	0	8	59	34	16
2019	Science and technology	48	27	9	9	6	2	0	76	15	983
2019	Library services	68	32	0	0	0	0	0	100	0	12
2019	Administration and operations	38	30	10	9	11	0	0	69	21	271
2019	Human resources	50	25	8	10	5	0	1	76	15	108
2019	Financial management	56	29	7	2	3	2	1	87	5	104
2019	Procurement	56	19	6	5	14	0	0	74	19	34
2019	Real property	66	22	5	8	0	0	0	87	8	38
2019	Materiel management	33	7	12	26	23	0	0	39	48	10
2019	Information management	45	33	7	8	6	0	1	79	14	63
2019	Information technology	39	35	10	9	6	1	0	75	15	106
2019	Internal audit	43	37	0	15	6	0	0	80	20	14
2019	Data sciences	48	32	9	7	4	0	0	80	11	74
2019	Policy	51	25	8	11	4	1	0	77	15	412
2019	Project management	39	26	11	12	11	2	0	65	24	138
2019	Other services to the public	55	27	7	4	6	0	0	82	11	44
2019	None of the above	50	25	9	9	7	0	1	76	15	154
2018	Client contact centre	24	47	12	18	0	0	0	70	18	25
2018	Federal regulators	47	21	10	12	10	0	0	68	22	39
2018	Compliance, inspection and enforcement	70	3	16	4	8	0	0	72	12	25
2018	Communications or public affairs	45	25	11	8	6	2	3	74	15	99
2018	Access to information and privacy	29	20	20	10	21	0	0	49	31	10
2018	Security	45	33	0	15	0	7	0	84	16	13
2018	Science and technology	40	32	10	10	6	1	1	73	16	957
2018	Administration and operations	39	28	12	12	8	1	1	68	20	270
2018	Human resources	43	30	8	7	9	3	0	76	16	93
2018	Financial management	51	34	9	4	2	0	0	85	6	114
2018	Procurement	63	23	3	3	4	4	0	90	7	29
2018	Real property	48	25	11	11	5	0	0	73	16	40
2018	Information management	29	41	11	5	13	0	2	71	18	55
2018	Information technology	41	34	10	7	2	4	1	79	10	91
2018	Internal audit	44	28	7	15	0	7	0	77	16	13
2018	Data sciences	36	37	11	10	4	1	0	74	15	69
2018	Policy	46	24	11	12	6	1	0	71	18	369
2018	Project management	42	26	8	15	8	0	1	68	23	118
2018	Other services to the public	44	27	7	11	11	0	0	71	22	35
2018	None of the above	46	24	10	11	8	1	1	71	19	132
2017	Client contact centre	32	42	15	3	7	0	0	74	11	28
2017	Federal regulators	44	22	18	8	8	0	0	66	16	37
2017	Compliance, inspection and enforcement	36	26	5	22	10	0	0	62	32	19
2017	Communications or public affairs	35	42	7	12	4	0	0	77	16	98
2017	Access to information and privacy	58	42	0	0	0	0	0	100	0	12
2017	Security	31	30	10	20	10	0	0	60	30	10
2017	Science and technology	41	31	9	11	6	1	0	74	17	953
2017	Library services	50	30	10	10	0	0	0	80	10	10
2017	Administration and operations	45	28	10	8	7	2	0	74	16	290
2017	Human resources	48	27	6	13	7	0	0	74	20	99
2017	Financial management	47	32	8	5	8	0	0	79	13	99
2017	Procurement	50	23	19	0	8	0	0	73	8	22
2017	Real property	63	17	3	4	10	3	0	82	14	30
2017	Information management	41	36	10	5	7	1	0	78	12	74
2017	Information technology	42	35	9	5	7	2	0	79	13	136
2017	Internal audit	27	44	22	0	7	0	0	71	7	14
2017	Evaluation	59	24	0	0	17	0	0	83	17	12
2017	Data sciences	56	27	10	4	1	0	1	84	6	70
2017	Policy	44	33	6	8	7	2	0	78	16	323
2017	Project management	38	30	18	11	3	1	1	69	13	109
2017	Other services to the public	45	17	17	9	10	3	0	63	20	40
2017	None of the above	43	29	10	7	8	1	1	74	16	158
2014	Client contact centre	47	24	12	6	9	2	0	73	15	41
2014	Federal regulators	36	38	17	3	3	2	0	76	7	57
2014	Compliance, inspection and enforcement	41	32	12	12	4	0	0	73	15	24
2014	Communications or public affairs	42	26	8	12	11	1	0	68	23	132
2014	Security	21	26	25	13	15	0	0	47	27	15
2014	Science and technology	39	34	8	10	7	1	0	75	17	1175
2014	Library services	52	36	0	6	6	0	0	87	13	17
2014	Administration and operations	44	28	9	7	11	1	0	73	18	367
2014	Human resources	48	23	8	10	10	1	1	72	20	90
2014	Financial management	40	35	10	6	7	2	1	76	13	121
2014	Procurement	47	29	10	3	10	0	0	76	13	29
2014	Real property	39	36	8	12	3	3	0	77	15	36
2014	Materiel management	16	38	10	19	17	0	0	53	36	11
2014	Information management	43	35	9	7	7	0	0	78	13	115
2014	Information technology	46	32	10	8	4	1	0	78	12	146
2014	Internal audit	44	34	6	5	5	6	0	83	11	18
2014	Evaluation	40	27	6	27	0	0	0	67	27	15
2014	Other services to the public	41	30	9	14	6	0	0	71	20	84
2014	None of the above	43	28	11	10	7	1	0	72	17	412

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	46	41	7	2	4	0	0	87	7	31
2019	Federal regulators	41	26	14	11	8	0	0	67	19	35
2019	Compliance, inspection and enforcement	35	32	11	16	6	0	0	67	22	18
2019	Communications or public affairs	60	29	5	5	2	0	0	89	7	99
2019	Access to information and privacy	45	7	7	24	16	0	0	53	40	13
2019	Security	48	19	7	6	12	0	8	72	20	16
2019	Science and technology	52	33	6	6	2	0	0	86	8	982
2019	Library services	68	15	8	8	0	0	0	83	8	12
2019	Administration and operations	41	36	8	9	5	0	0	78	14	270
2019	Human resources	51	29	6	11	2	0	1	81	13	107
2019	Financial management	58	32	4	4	2	0	0	90	6	105
2019	Procurement	53	37	5	5	0	0	0	90	5	34
2019	Real property	66	19	5	10	0	0	0	85	10	38
2019	Materiel management	33	35	7	0	26	0	0	67	26	10
2019	Information management	43	44	5	6	2	0	0	88	7	63
2019	Information technology	44	36	6	7	7	1	0	81	13	106
2019	Internal audit	43	23	7	27	0	0	0	66	27	14
2019	Data sciences	54	32	5	7	1	0	0	86	9	74
2019	Policy	62	25	5	6	2	0	0	87	8	411
2019	Project management	50	29	9	7	5	0	0	80	11	138
2019	Other services to the public	62	20	6	8	4	0	0	82	12	44
2019	None of the above	59	23	7	6	4	0	1	82	10	154
2018	Client contact centre	15	49	14	17	0	5	0	67	18	24
2018	Federal regulators	35	50	5	8	3	0	0	84	10	38
2018	Compliance, inspection and enforcement	72	20	0	0	8	0	0	92	8	25
2018	Communications or public affairs	47	31	8	10	1	0	3	81	11	99
2018	Access to information and privacy	39	31	10	20	0	0	0	70	20	10
2018	Security	56	30	7	0	7	0	0	85	7	13
2018	Science and technology	47	36	7	7	3	0	1	83	10	958
2018	Administration and operations	47	32	7	7	6	0	1	80	13	268
2018	Human resources	46	34	10	4	5	0	0	80	10	92
2018	Financial management	53	36	6	4	1	0	0	90	4	114
2018	Procurement	35	49	0	9	7	0	0	84	16	29
2018	Real property	62	29	5	5	0	0	0	90	5	40
2018	Information management	39	38	6	9	6	0	2	78	15	55
2018	Information technology	45	45	4	4	1	1	0	92	5	91
2018	Internal audit	64	21	15	0	0	0	0	85	0	13
2018	Data sciences	42	38	12	6	3	0	0	80	8	69
2018	Policy	62	26	5	5	2	0	0	88	7	372
2018	Project management	50	33	10	2	4	0	1	84	6	118
2018	Other services to the public	48	34	8	6	5	0	0	81	11	35
2018	None of the above	48	29	10	7	5	0	0	78	12	132
2017	Client contact centre	29	42	21	7	0	0	0	72	7	28
2017	Federal regulators	36	53	3	3	5	0	0	89	8	37
2017	Compliance, inspection and enforcement	42	32	6	15	5	0	0	74	21	19
2017	Communications or public affairs	41	40	6	10	3	0	0	81	13	98
2017	Access to information and privacy	25	41	25	8	0	0	0	66	8	12
2017	Security	40	40	0	10	10	0	0	80	20	10
2017	Science and technology	46	36	8	7	3	0	0	82	10	951
2017	Library services	60	40	0	0	0	0	0	100	0	10
2017	Administration and operations	51	31	7	7	4	1	0	82	11	290
2017	Human resources	49	31	5	9	6	1	0	81	14	99
2017	Financial management	46	37	7	5	4	0	0	84	9	99
2017	Procurement	50	36	4	4	6	0	0	86	10	22
2017	Real property	62	19	10	6	4	0	0	80	10	31
2017	Information management	39	40	7	11	3	0	0	79	14	74
2017	Information technology	49	40	5	5	1	0	0	89	6	136
2017	Internal audit	49	51	0	0	0	0	0	100	0	14
2017	Evaluation	42	26	15	0	17	0	0	67	17	12
2017	Data sciences	61	28	9	1	1	0	0	89	3	71
2017	Policy	56	29	7	4	4	0	0	86	7	322
2017	Project management	38	41	10	8	3	0	0	80	11	109
2017	Other services to the public	46	29	8	10	5	3	0	77	15	39
2017	None of the above	46	37	4	10	2	0	1	83	12	157
2014	Client contact centre	42	39	11	4	5	0	0	80	9	41
2014	Federal regulators	45	40	9	5	1	0	0	85	7	57
2014	Compliance, inspection and enforcement	41	39	9	8	4	0	0	80	12	24
2014	Communications or public affairs	43	35	9	10	3	0	0	78	13	132
2014	Security	33	35	13	13	6	0	0	68	19	15
2014	Science and technology	43	41	8	6	2	0	0	84	8	1175
2014	Library services	57	25	5	13	0	0	0	82	13	17
2014	Administration and operations	43	35	11	7	3	0	0	78	10	367
2014	Human resources	42	35	9	5	8	0	1	78	13	90
2014	Financial management	40	42	7	6	5	0	0	82	11	121
2014	Procurement	48	25	21	6	0	0	0	73	6	29
2014	Real property	53	37	5	5	0	0	0	89	5	36
2014	Materiel management	34	30	10	17	9	0	0	64	26	11
2014	Information management	44	43	7	2	3	0	0	87	6	115
2014	Information technology	47	36	12	2	2	1	0	84	4	146
2014	Internal audit	32	45	12	10	0	0	0	78	10	18
2014	Evaluation	33	40	13	7	7	0	0	73	13	15
2014	Other services to the public	49	39	6	2	4	0	0	88	6	84
2014	None of the above	43	36	10	5	4	1	1	80	10	411

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	39	24	0	4	0	0	72	4	31
2019	Federal regulators	38	43	8	11	0	0	0	81	11	35
2019	Compliance, inspection and enforcement	22	40	5	11	11	11	0	69	25	18
2019	Communications or public affairs	58	28	8	4	3	0	0	86	7	99
2019	Access to information and privacy	38	22	16	17	7	0	0	60	24	13
2019	Security	44	20	30	7	0	0	0	64	7	15
2019	Science and technology	50	33	10	5	1	1	0	83	7	983
2019	Library services	61	23	16	0	0	0	0	84	0	12
2019	Administration and operations	45	27	13	10	3	0	1	73	14	271
2019	Human resources	45	35	11	5	2	1	0	81	8	108
2019	Financial management	55	30	10	3	2	1	0	86	5	105
2019	Procurement	48	29	13	10	0	0	0	77	10	34
2019	Real property	56	29	9	3	2	0	0	85	5	38
2019	Materiel management	20	42	13	0	13	13	0	70	15	10
2019	Information management	40	43	6	4	5	0	1	84	9	63
2019	Information technology	38	41	8	9	3	0	1	80	12	106
2019	Internal audit	43	44	7	6	0	0	0	88	6	14
2019	Data sciences	47	32	10	8	1	1	0	81	9	74
2019	Policy	57	30	8	4	1	0	0	87	5	413
2019	Project management	45	31	13	7	3	1	0	77	10	139
2019	Other services to the public	47	32	12	6	0	2	0	81	6	44
2019	None of the above	51	26	14	5	3	1	0	77	8	154
2018	Client contact centre	11	53	27	3	5	0	0	64	8	25
2018	Federal regulators	46	34	15	3	3	0	0	80	5	38
2018	Compliance, inspection and enforcement	49	31	13	4	4	0	0	79	8	25
2018	Communications or public affairs	54	30	7	2	3	1	3	88	5	99
2018	Access to information and privacy	39	10	30	21	0	0	0	49	21	10
2018	Security	52	33	15	0	0	0	0	85	0	13
2018	Science and technology	43	40	8	5	2	1	0	84	8	959
2018	Administration and operations	40	35	16	4	4	2	0	76	8	270
2018	Human resources	48	39	5	2	3	2	0	89	5	92
2018	Financial management	46	43	7	4	0	0	0	89	4	114
2018	Procurement	41	38	10	0	0	8	4	89	0	29
2018	Real property	53	36	9	2	0	0	0	89	2	40
2018	Information management	31	42	12	6	6	2	2	76	12	55
2018	Information technology	35	44	13	5	0	3	0	82	5	91
2018	Internal audit	43	43	0	0	7	7	0	92	8	13
2018	Data sciences	32	51	10	7	0	0	0	83	7	69
2018	Policy	51	33	7	4	3	2	0	85	7	372
2018	Project management	39	40	11	7	1	1	1	81	8	117
2018	Other services to the public	32	52	13	3	0	0	0	84	3	35
2018	None of the above	42	37	10	8	3	0	1	79	11	132

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	40	28	21	4	4	0	3	70	8	31
2019	Federal regulators	52	28	12	6	3	0	0	80	8	35
2019	Compliance, inspection and enforcement	41	12	30	0	5	6	6	60	6	17
2019	Communications or public affairs	62	19	7	7	5	0	0	81	12	98
2019	Access to information and privacy	16	22	23	32	0	0	7	41	34	13
2019	Security	31	12	12	18	13	0	13	50	36	16
2019	Science and technology	50	27	14	5	2	1	1	79	7	982
2019	Library services	48	33	0	8	0	0	11	91	9	12
2019	Administration and operations	48	25	16	3	2	0	7	78	5	270
2019	Human resources	48	26	11	4	1	1	8	82	6	108
2019	Financial management	60	23	7	5	1	3	2	87	6	105
2019	Procurement	53	34	9	0	0	5	0	91	0	33
2019	Real property	70	23	3	5	0	0	0	93	5	38
2019	Materiel management	13	25	13	0	23	0	26	52	30	10
2019	Information management	33	38	13	3	7	0	6	76	11	63
2019	Information technology	37	33	20	5	5	0	0	70	10	106
2019	Internal audit	58	28	7	7	0	0	0	86	7	14
2019	Data sciences	43	20	19	10	4	1	3	66	15	74
2019	Policy	64	25	6	2	1	0	1	90	4	412
2019	Project management	53	30	11	3	3	0	1	83	6	139
2019	Other services to the public	67	14	2	4	5	0	8	88	10	43
2019	None of the above	51	22	13	3	3	1	6	79	7	154

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	35	38	12	7	7	0	0	74	14	31
2019	Federal regulators	47	30	6	12	6	0	0	77	17	34
2019	Compliance, inspection and enforcement	39	23	22	10	0	6	0	66	11	18
2019	Communications or public affairs	47	30	7	7	9	0	1	77	15	98
2019	Access to information and privacy	22	38	17	16	7	0	0	60	23	13
2019	Security	34	22	19	12	13	0	0	56	25	16
2019	Science and technology	42	32	13	7	5	0	1	75	12	980
2019	Library services	43	33	0	17	8	0	0	76	24	12
2019	Administration and operations	45	30	9	9	6	0	1	76	15	271
2019	Human resources	40	35	9	7	7	1	0	76	15	108
2019	Financial management	50	26	10	7	3	3	0	79	11	104
2019	Procurement	59	24	8	5	5	0	0	82	10	33
2019	Real property	54	34	7	5	0	0	0	88	5	38
2019	Materiel management	26	13	25	0	36	0	0	39	36	10
2019	Information management	23	46	12	12	7	0	1	69	19	63
2019	Information technology	39	25	19	10	7	1	0	64	17	106
2019	Internal audit	28	45	6	21	0	0	0	74	21	14
2019	Data sciences	30	42	15	8	5	0	0	72	13	74
2019	Policy	40	33	9	11	5	1	1	75	16	410
2019	Project management	39	33	11	10	6	1	0	73	16	138
2019	Other services to the public	58	24	4	9	5	0	0	82	14	44
2019	None of the above	42	30	12	8	5	1	1	74	14	154
2018	Client contact centre	31	33	11	12	13	0	0	64	25	25
2018	Federal regulators	37	37	8	15	3	0	0	75	17	38
2018	Compliance, inspection and enforcement	60	28	4	0	8	0	0	88	8	25
2018	Communications or public affairs	38	37	11	10	4	0	0	75	14	100
2018	Access to information and privacy	30	10	31	29	0	0	0	40	29	10
2018	Security	30	48	7	0	7	7	0	84	8	13
2018	Science and technology	38	37	12	8	4	0	0	75	12	957
2018	Administration and operations	42	30	14	7	6	1	0	73	13	271
2018	Human resources	42	29	11	10	7	1	0	72	18	93
2018	Financial management	49	31	6	12	0	1	1	81	12	113
2018	Procurement	52	34	11	0	4	0	0	86	4	29
2018	Real property	44	34	17	2	3	0	0	78	5	39
2018	Information management	30	43	13	9	5	0	0	73	14	57
2018	Information technology	29	34	19	13	5	0	0	63	18	91
2018	Internal audit	36	37	7	14	0	0	7	78	15	13
2018	Data sciences	27	45	10	11	6	0	1	73	16	70
2018	Policy	35	37	12	10	5	1	0	73	15	366
2018	Project management	36	37	14	7	2	2	2	76	10	115
2018	Other services to the public	42	21	15	16	6	0	0	63	22	35
2018	None of the above	46	27	12	12	2	0	1	74	14	131
2017	Client contact centre	33	28	18	14	7	0	0	62	21	28
2017	Federal regulators	33	37	11	16	3	0	0	70	19	37
2017	Compliance, inspection and enforcement	53	26	11	10	0	0	0	79	10	19
2017	Communications or public affairs	39	36	17	3	4	0	1	76	7	98
2017	Access to information and privacy	67	33	0	0	0	0	0	100	0	12
2017	Security	20	50	10	10	10	0	0	70	20	10
2017	Science and technology	38	37	11	9	5	0	0	75	14	953
2017	Library services	50	40	0	10	0	0	0	90	10	10
2017	Administration and operations	44	32	11	7	4	0	1	77	12	289
2017	Human resources	37	38	14	7	5	0	0	74	11	100
2017	Financial management	43	37	6	5	8	1	0	81	13	99
2017	Procurement	51	29	11	9	0	0	0	80	9	21
2017	Real property	59	18	0	20	3	0	0	77	23	31
2017	Information management	45	35	5	5	10	0	0	80	15	74
2017	Information technology	30	38	13	9	9	1	0	68	18	136
2017	Internal audit	36	50	0	7	7	0	0	85	15	14
2017	Evaluation	57	17	9	0	17	0	0	74	17	12
2017	Data sciences	49	38	7	3	3	0	0	87	6	69
2017	Policy	38	34	8	13	5	1	0	74	19	323
2017	Project management	36	33	17	10	4	0	0	69	14	109
2017	Other services to the public	37	35	18	5	5	0	0	72	10	40
2017	None of the above	38	36	12	6	6	1	2	75	13	157
2014	Client contact centre	38	44	14	3	2	0	0	81	5	41
2014	Federal regulators	29	42	8	16	3	2	0	72	19	57
2014	Compliance, inspection and enforcement	53	21	8	11	8	0	0	73	19	24
2014	Communications or public affairs	33	41	13	7	6	0	1	75	13	132
2014	Security	60	40	0	0	0	0	0	100	0	15
2014	Science and technology	35	38	11	9	6	0	0	74	15	1174
2014	Library services	40	29	31	0	0	0	0	69	0	17
2014	Administration and operations	45	31	11	6	6	0	0	76	12	367
2014	Human resources	43	29	9	8	10	0	0	73	18	90
2014	Financial management	43	29	9	7	9	3	1	74	17	121
2014	Procurement	70	24	3	0	3	0	0	94	3	29
2014	Real property	47	24	5	17	6	0	0	72	23	36
2014	Materiel management	36	64	0	0	0	0	0	100	0	11
2014	Information management	41	35	12	7	5	0	1	76	12	115
2014	Information technology	38	40	12	4	5	1	0	79	10	146
2014	Internal audit	49	45	0	6	0	0	0	94	6	18
2014	Evaluation	27	53	7	13	0	0	0	80	13	15
2014	Other services to the public	49	30	5	9	5	3	0	81	15	84
2014	None of the above	36	35	12	9	6	1	1	73	15	412

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	33	25	3	8	0	0	64	11	31
2019	Federal regulators	60	17	11	9	3	0	0	77	12	35
2019	Compliance, inspection and enforcement	51	17	21	6	0	6	0	71	6	18
2019	Communications or public affairs	65	17	5	5	5	4	0	85	10	99
2019	Access to information and privacy	38	22	17	8	15	0	0	60	23	13
2019	Security	39	35	6	12	0	7	0	80	13	16
2019	Science and technology	51	26	13	4	3	2	1	79	8	984
2019	Library services	40	28	23	8	0	0	0	68	8	12
2019	Administration and operations	48	24	12	6	5	3	0	75	12	269
2019	Human resources	51	27	12	6	3	2	0	79	9	106
2019	Financial management	50	23	12	8	4	3	0	75	12	105
2019	Procurement	68	22	3	3	4	0	0	90	7	34
2019	Real property	63	23	5	5	0	5	0	90	5	38
2019	Materiel management	26	19	13	20	23	0	0	45	42	10
2019	Information management	44	27	17	6	5	1	0	71	11	62
2019	Information technology	40	31	14	6	5	4	1	74	11	106
2019	Internal audit	57	16	8	7	12	0	0	72	20	14
2019	Data sciences	39	34	11	8	5	3	1	76	13	74
2019	Policy	55	25	11	5	3	1	0	81	8	410
2019	Project management	51	20	15	6	6	1	1	72	12	139
2019	Other services to the public	62	20	8	2	5	3	0	85	7	44
2019	None of the above	51	26	12	5	3	3	1	80	8	154
2018	Client contact centre	25	42	17	7	9	0	0	67	16	25
2018	Federal regulators	49	26	14	0	8	3	0	77	8	39
2018	Compliance, inspection and enforcement	64	20	8	4	4	0	0	84	8	25
2018	Communications or public affairs	45	28	11	10	3	3	0	75	14	101
2018	Access to information and privacy	29	20	20	31	0	0	0	49	31	10
2018	Security	40	30	7	15	0	7	0	76	16	13
2018	Science and technology	48	30	10	7	3	1	1	80	10	955
2018	Administration and operations	47	30	11	7	4	1	1	78	11	267
2018	Human resources	50	24	11	5	7	3	0	76	13	93
2018	Financial management	52	27	6	10	4	2	0	81	13	112
2018	Procurement	66	20	11	0	4	0	0	86	4	29
2018	Real property	59	21	16	0	2	3	0	82	2	39
2018	Information management	37	35	13	3	8	2	2	75	11	57
2018	Information technology	39	33	17	6	2	1	1	74	9	91
2018	Internal audit	42	30	14	0	7	7	0	77	8	13
2018	Data sciences	39	31	11	9	4	4	1	74	14	69
2018	Policy	49	28	10	6	5	2	0	78	11	365
2018	Project management	49	25	12	9	3	3	1	76	12	116
2018	Other services to the public	52	14	15	17	3	0	0	66	19	35
2018	None of the above	48	23	12	10	4	2	1	73	15	130
2017	Client contact centre	33	36	14	10	7	0	0	69	17	28
2017	Federal regulators	41	21	24	6	8	0	0	62	14	37
2017	Compliance, inspection and enforcement	69	16	0	5	5	5	0	89	11	19
2017	Communications or public affairs	47	31	16	3	1	1	1	79	4	98
2017	Access to information and privacy	66	17	8	0	0	0	8	91	0	12
2017	Security	40	30	0	10	20	0	0	70	30	10
2017	Science and technology	46	30	12	6	5	1	1	77	11	953
2017	Library services	70	10	0	10	10	0	0	80	20	10
2017	Administration and operations	49	27	12	6	3	3	1	78	9	290
2017	Human resources	49	34	4	8	4	1	1	85	12	100
2017	Financial management	46	25	12	9	6	2	0	72	15	99
2017	Procurement	47	29	5	6	9	0	5	79	16	21
2017	Real property	50	22	13	13	0	3	0	74	13	31
2017	Information management	50	25	17	2	6	0	0	75	8	74
2017	Information technology	41	34	11	6	4	3	0	78	10	136
2017	Internal audit	56	44	0	0	0	0	0	100	0	14
2017	Evaluation	50	24	0	9	17	0	0	74	26	12
2017	Data sciences	53	28	13	6	0	0	0	81	6	71
2017	Policy	48	25	13	7	4	2	1	75	12	323
2017	Project management	42	35	13	7	2	2	0	78	9	109
2017	Other services to the public	42	34	12	4	7	0	0	76	11	40
2017	None of the above	47	28	11	6	6	2	1	77	12	158
2014	Client contact centre	39	39	12	0	2	7	0	84	2	41
2014	Federal regulators	47	29	9	11	5	0	0	76	16	57
2014	Compliance, inspection and enforcement	61	11	11	8	4	5	0	76	12	24
2014	Communications or public affairs	46	27	13	6	3	3	1	76	10	132
2014	Security	67	33	0	0	0	0	0	100	0	15
2014	Science and technology	42	31	12	7	5	2	0	75	13	1174
2014	Library services	45	26	29	0	0	0	0	71	0	17
2014	Administration and operations	47	27	11	6	5	3	1	77	12	367
2014	Human resources	48	22	11	10	5	3	1	73	16	90
2014	Financial management	36	34	10	6	8	3	2	74	15	121
2014	Procurement	66	21	4	6	3	0	0	87	9	29
2014	Real property	45	27	10	8	8	3	0	74	17	36
2014	Materiel management	54	36	10	0	0	0	0	90	0	11
2014	Information management	47	31	10	7	4	0	1	79	11	115
2014	Information technology	35	40	11	8	3	3	0	77	11	146
2014	Internal audit	49	34	11	0	6	0	0	83	6	18
2014	Evaluation	27	33	21	0	7	6	7	69	8	15
2014	Other services to the public	51	25	7	7	5	4	0	80	13	84
2014	None of the above	41	32	10	9	6	2	1	75	15	412

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	28	31	18	12	11	0	0	59	23	31
2019	Federal regulators	52	28	6	6	5	4	0	83	11	35
2019	Compliance, inspection and enforcement	43	35	11	5	0	6	0	83	6	18
2019	Communications or public affairs	51	30	6	7	6	2	0	82	13	98
2019	Access to information and privacy	31	29	17	16	7	0	0	60	23	13
2019	Security	33	29	12	12	6	7	0	67	20	16
2019	Science and technology	45	32	11	8	4	0	1	77	12	979
2019	Library services	43	33	0	24	0	0	0	76	24	12
2019	Administration and operations	44	29	13	8	5	0	0	73	13	270
2019	Human resources	45	36	8	8	3	1	0	82	11	108
2019	Financial management	47	32	8	11	2	1	0	80	13	103
2019	Procurement	61	16	18	0	5	0	0	77	5	33
2019	Real property	63	20	10	7	0	0	0	83	7	38
2019	Materiel management	26	25	26	10	13	0	0	52	23	10
2019	Information management	42	28	17	7	7	0	0	70	13	62
2019	Information technology	41	35	10	6	8	0	0	76	14	104
2019	Internal audit	62	17	6	15	0	0	0	79	15	13
2019	Data sciences	36	39	7	11	5	1	1	77	16	72
2019	Policy	48	31	7	8	5	0	0	79	14	412
2019	Project management	41	31	11	13	3	1	1	73	16	139
2019	Other services to the public	66	14	7	4	9	0	0	80	13	44
2019	None of the above	48	30	11	5	4	1	1	80	9	153
2018	Client contact centre	25	33	17	6	19	0	0	58	25	25
2018	Federal regulators	34	44	8	12	3	0	0	78	15	39
2018	Compliance, inspection and enforcement	67	21	4	0	8	0	0	88	8	25
2018	Communications or public affairs	42	35	7	12	5	0	0	77	16	101
2018	Access to information and privacy	20	21	30	29	0	0	0	41	29	10
2018	Security	32	52	16	0	0	0	0	84	0	12
2018	Science and technology	41	35	12	7	4	0	0	77	11	953
2018	Administration and operations	45	28	12	7	5	1	1	75	13	266
2018	Human resources	45	23	14	12	4	0	1	69	17	92
2018	Financial management	47	28	13	9	3	0	0	75	12	113
2018	Procurement	58	28	11	0	4	0	0	86	4	29
2018	Real property	59	25	6	7	3	0	0	84	10	39
2018	Information management	29	40	9	15	7	0	0	69	22	57
2018	Information technology	33	37	18	11	1	1	0	70	12	91
2018	Internal audit	50	22	14	7	0	7	0	77	8	13
2018	Data sciences	33	41	18	4	4	0	0	74	8	69
2018	Policy	42	35	8	10	5	1	0	78	14	363
2018	Project management	41	36	5	14	3	1	0	79	16	116
2018	Other services to the public	39	21	20	16	3	0	0	61	19	35
2018	None of the above	43	28	10	12	7	0	0	71	19	131
2017	Client contact centre	30	46	11	3	11	0	0	75	14	28
2017	Federal regulators	41	27	14	8	10	0	0	68	18	37
2017	Compliance, inspection and enforcement	52	22	10	10	6	0	0	74	16	19
2017	Communications or public affairs	46	33	8	9	2	1	1	81	11	98
2017	Access to information and privacy	58	34	8	0	0	0	0	92	0	12
2017	Security	20	31	40	0	10	0	0	50	10	10
2017	Science and technology	41	32	13	8	5	1	1	75	13	951
2017	Library services	70	10	0	10	10	0	0	80	20	10
2017	Administration and operations	46	30	10	7	5	0	1	78	13	290
2017	Human resources	40	39	10	9	2	1	0	79	11	100
2017	Financial management	44	32	9	6	8	1	0	77	14	99
2017	Procurement	47	38	5	0	11	0	0	85	11	21
2017	Real property	50	27	7	10	6	0	0	77	16	31
2017	Information management	46	34	5	11	4	0	0	80	15	74
2017	Information technology	42	33	10	9	6	1	0	75	14	136
2017	Internal audit	35	57	0	7	0	0	0	93	7	14
2017	Evaluation	60	14	9	0	17	0	0	74	17	12
2017	Data sciences	51	29	13	6	1	0	0	80	7	71
2017	Policy	48	31	8	8	5	1	0	79	13	323
2017	Project management	43	28	14	11	4	0	0	71	15	109
2017	Other services to the public	27	49	12	8	5	0	0	76	12	40
2017	None of the above	44	29	10	9	6	1	1	74	16	155
2014	Client contact centre	39	40	14	6	0	0	0	79	6	41
2014	Federal regulators	43	35	8	7	5	2	0	79	12	57
2014	Compliance, inspection and enforcement	54	19	7	8	7	5	0	76	16	24
2014	Communications or public affairs	38	35	11	8	6	1	0	75	14	132
2014	Security	60	40	0	0	0	0	0	100	0	15
2014	Science and technology	38	35	12	9	6	0	0	73	15	1173
2014	Library services	56	12	14	18	0	0	0	67	18	17
2014	Administration and operations	47	28	10	8	6	1	0	75	14	367
2014	Human resources	44	34	8	5	8	1	0	78	14	90
2014	Financial management	39	33	6	11	8	3	1	75	19	121
2014	Procurement	59	31	3	3	3	0	0	91	6	29
2014	Real property	28	47	3	20	3	0	0	75	23	36
2014	Materiel management	54	27	19	0	0	0	0	81	0	11
2014	Information management	47	35	8	5	3	2	0	84	9	115
2014	Information technology	37	42	10	6	5	0	0	79	11	146
2014	Internal audit	48	34	11	6	0	0	0	83	6	18
2014	Evaluation	40	34	20	0	0	6	0	79	0	15
2014	Other services to the public	49	25	7	14	2	3	2	77	16	84
2014	None of the above	41	31	10	8	7	1	1	74	15	412

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	70	13	7	3	7	0	0	83	10	31
2019	Federal regulators	86	8	3	3	0	0	0	94	3	35
2019	Compliance, inspection and enforcement	78	22	0	0	0	0	0	100	0	18
2019	Communications or public affairs	86	8	1	1	1	1	2	97	2	99
2019	Access to information and privacy	76	16	0	8	0	0	0	92	8	13
2019	Security	66	12	13	0	0	0	8	85	0	16
2019	Science and technology	82	8	5	1	1	0	3	94	2	981
2019	Library services	91	9	0	0	0	0	0	100	0	12
2019	Administration and operations	84	9	3	1	1	0	2	95	2	269
2019	Human resources	88	9	1	1	1	0	0	97	2	107
2019	Financial management	85	8	4	2	2	0	0	92	4	105
2019	Procurement	85	15	0	0	0	0	0	100	0	33
2019	Real property	87	5	2	5	0	0	0	93	5	37
2019	Materiel management	68	19	13	0	0	0	0	87	0	10
2019	Information management	78	12	7	0	0	0	4	93	0	61
2019	Information technology	77	16	3	2	0	1	2	96	2	106
2019	Internal audit	79	21	0	0	0	0	0	100	0	14
2019	Data sciences	75	15	5	0	1	0	4	93	1	74
2019	Policy	82	7	4	2	3	0	1	91	5	411
2019	Project management	77	13	7	3	0	0	0	90	3	139
2019	Other services to the public	82	6	4	0	2	0	6	93	2	43
2019	None of the above	81	8	5	0	1	1	3	94	1	153
2017	Client contact centre	64	29	0	7	0	0	0	93	7	28
2017	Federal regulators	77	16	8	0	0	0	0	92	0	37
2017	Compliance, inspection and enforcement	79	11	10	0	0	0	0	90	0	19
2017	Communications or public affairs	81	13	3	1	1	0	1	95	2	98
2017	Access to information and privacy	92	8	0	0	0	0	0	100	0	12
2017	Security	80	20	0	0	0	0	0	100	0	10
2017	Science and technology	80	10	4	1	1	0	3	93	2	951
2017	Library services	100	0	0	0	0	0	0	100	0	10
2017	Administration and operations	80	13	2	2	2	0	1	94	4	291
2017	Human resources	84	15	0	2	0	0	0	98	2	100
2017	Financial management	80	10	3	2	3	0	2	92	5	96
2017	Procurement	80	11	5	0	5	0	0	91	5	21
2017	Real property	91	6	0	3	0	0	0	97	3	31
2017	Information management	85	14	1	0	0	0	0	99	0	74
2017	Information technology	77	17	2	1	1	0	1	95	3	137
2017	Internal audit	79	21	0	0	0	0	0	100	0	14
2017	Evaluation	74	9	0	9	9	0	0	83	17	12
2017	Data sciences	83	11	3	0	3	0	0	94	3	71
2017	Policy	81	10	4	3	1	1	1	92	4	323
2017	Project management	76	14	4	3	3	0	0	91	5	109
2017	Other services to the public	79	14	5	0	3	0	0	93	3	40
2017	None of the above	80	10	5	2	2	0	0	91	4	158
2014	Client contact centre	69	17	9	2	0	0	3	88	2	41
2014	Federal regulators	77	18	4	0	2	0	0	95	2	57
2014	Compliance, inspection and enforcement	72	20	4	4	0	0	0	93	4	24
2014	Communications or public affairs	79	14	4	2	1	0	1	93	3	131
2014	Security	100	0	0	0	0	0	0	100	0	15
2014	Science and technology	77	11	3	2	2	0	4	93	4	1171
2014	Library services	74	20	0	6	0	0	0	94	6	17
2014	Administration and operations	83	10	4	1	2	0	1	94	2	366
2014	Human resources	88	11	0	0	1	0	0	99	1	90
2014	Financial management	80	11	4	1	2	0	2	93	3	121
2014	Procurement	82	6	3	0	9	0	0	88	9	29
2014	Real property	67	13	8	5	3	0	4	84	8	36
2014	Materiel management	73	18	9	0	0	0	0	91	0	11
2014	Information management	79	14	3	0	3	0	1	94	3	115
2014	Information technology	74	17	4	1	1	1	1	94	2	146
2014	Internal audit	83	12	5	0	0	0	0	95	0	18
2014	Evaluation	60	20	13	0	7	0	0	81	7	15
2014	Other services to the public	82	9	3	2	1	0	2	93	4	84
2014	None of the above	79	10	3	2	3	1	2	92	5	412

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	32	21	16	13	4	6	7	61	20	31
2019	Federal regulators	55	17	5	3	17	3	0	74	20	35
2019	Compliance, inspection and enforcement	50	16	10	7	16	0	0	67	23	18
2019	Communications or public affairs	73	12	3	4	6	0	3	88	10	98
2019	Access to information and privacy	32	25	17	17	0	0	8	62	19	12
2019	Security	77	8	7	0	0	0	9	93	0	15
2019	Science and technology	63	19	6	4	2	2	3	87	7	983
2019	Library services	57	25	0	8	0	0	9	91	9	12
2019	Administration and operations	56	20	10	4	7	2	2	78	12	272
2019	Human resources	69	22	1	4	3	1	1	92	7	108
2019	Financial management	52	15	12	8	6	5	3	73	14	105
2019	Procurement	81	6	7	3	3	0	0	87	6	34
2019	Real property	70	21	2	0	2	2	2	95	2	38
2019	Materiel management	46	10	19	0	13	0	13	64	15	10
2019	Information management	62	16	4	6	4	3	5	85	11	62
2019	Information technology	61	24	7	2	2	2	1	88	4	105
2019	Internal audit	58	21	14	7	0	0	0	79	7	14
2019	Data sciences	65	20	5	5	2	3	0	87	7	74
2019	Policy	51	22	7	8	5	4	3	78	15	412
2019	Project management	55	22	8	7	4	2	2	80	12	139
2019	Other services to the public	62	19	8	2	2	2	6	87	5	44
2019	None of the above	51	26	8	4	5	2	3	81	10	153
2017	Client contact centre	29	23	10	22	7	0	8	57	32	28
2017	Federal regulators	36	26	14	5	16	0	3	64	22	37
2017	Compliance, inspection and enforcement	61	23	0	0	16	0	0	84	16	18
2017	Communications or public affairs	52	28	8	3	3	4	3	85	6	98
2017	Access to information and privacy	58	34	8	0	0	0	0	92	0	12
2017	Security	50	30	0	0	10	10	0	89	11	10
2017	Science and technology	56	23	7	4	2	5	4	86	7	949
2017	Library services	90	0	10	0	0	0	0	90	0	10
2017	Administration and operations	52	24	7	5	4	3	4	82	10	289
2017	Human resources	67	20	2	3	3	2	3	92	6	100
2017	Financial management	46	21	11	6	9	2	5	72	16	99
2017	Procurement	61	13	9	6	0	11	0	83	7	21
2017	Real property	65	22	3	7	3	0	0	87	10	31
2017	Information management	58	22	4	4	1	6	5	89	6	74
2017	Information technology	57	25	8	3	2	2	3	86	5	136
2017	Internal audit	56	44	0	0	0	0	0	100	0	14
2017	Evaluation	66	17	0	0	17	0	0	83	17	12
2017	Data sciences	63	20	5	1	4	4	3	89	6	71
2017	Policy	38	29	7	8	5	8	4	76	15	322
2017	Project management	53	23	6	8	3	6	1	82	11	108
2017	Other services to the public	37	27	11	7	7	2	9	72	16	40
2017	None of the above	43	31	5	5	5	5	6	83	11	158
2014	Client contact centre	49	21	11	7	0	0	10	79	8	41
2014	Federal regulators	41	26	10	7	3	2	11	77	12	57
2014	Compliance, inspection and enforcement	46	31	4	4	11	5	0	81	15	24
2014	Communications or public affairs	50	22	12	8	2	4	2	77	11	132
2014	Security	67	13	14	0	0	0	6	85	0	15
2014	Science and technology	54	25	8	3	3	4	3	85	7	1175
2014	Library services	29	22	13	0	19	5	11	61	23	17
2014	Administration and operations	50	21	8	6	7	2	6	78	13	367
2014	Human resources	50	20	10	3	12	3	2	74	16	90
2014	Financial management	42	27	12	4	5	4	6	76	10	121
2014	Procurement	68	18	3	0	3	0	8	93	3	29
2014	Real property	50	25	8	5	0	5	6	85	6	36
2014	Materiel management	52	28	0	9	0	0	10	90	10	11
2014	Information management	54	26	3	5	5	2	4	86	11	115
2014	Information technology	58	26	8	3	2	1	1	86	6	145
2014	Internal audit	49	28	6	6	0	5	6	87	7	18
2014	Evaluation	46	33	7	7	0	0	6	85	7	15
2014	Other services to the public	61	18	6	3	4	1	6	85	8	84
2014	None of the above	46	23	9	6	4	6	6	78	11	412

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	35	37	25	0	0	2	0	74	0	31
2019	Federal regulators	75	9	8	3	6	0	0	84	8	35
2019	Compliance, inspection and enforcement	55	22	18	5	0	0	0	77	5	18
2019	Communications or public affairs	63	21	4	4	7	2	0	86	11	99
2019	Access to information and privacy	45	23	8	16	7	0	0	68	23	13
2019	Security	62	12	12	6	0	7	0	80	6	16
2019	Science and technology	61	23	8	3	3	2	0	86	5	982
2019	Library services	60	17	16	8	0	0	0	77	8	12
2019	Administration and operations	63	19	9	3	3	2	0	84	6	272
2019	Human resources	72	16	8	1	3	1	0	88	4	107
2019	Financial management	54	21	14	5	2	4	0	78	7	105
2019	Procurement	69	17	11	3	0	0	0	86	3	34
2019	Real property	75	10	7	0	2	5	0	90	2	38
2019	Materiel management	26	25	23	0	13	13	0	59	15	10
2019	Information management	67	19	7	1	5	1	0	87	6	63
2019	Information technology	54	26	14	2	3	1	0	81	5	106
2019	Internal audit	57	30	7	6	0	0	0	87	6	14
2019	Data sciences	66	19	9	1	4	1	0	86	5	74
2019	Policy	67	21	5	3	3	0	0	88	6	411
2019	Project management	63	22	6	4	4	0	1	85	9	139
2019	Other services to the public	72	10	9	5	5	0	0	82	9	44
2019	None of the above	59	25	9	4	2	1	0	85	6	154
2018	Client contact centre	28	40	9	12	8	3	0	70	20	25
2018	Federal regulators	49	23	10	12	5	0	0	73	17	39
2018	Compliance, inspection and enforcement	80	8	8	4	0	0	0	88	4	25
2018	Communications or public affairs	60	17	13	6	3	1	0	78	9	101
2018	Access to information and privacy	40	20	20	11	10	0	0	59	21	10
2018	Security	55	30	0	7	0	7	0	92	8	13
2018	Science and technology	56	25	11	3	3	1	0	82	7	952
2018	Administration and operations	57	25	8	3	6	1	0	82	9	270
2018	Human resources	60	18	9	6	6	1	0	79	12	93
2018	Financial management	58	28	8	4	3	0	0	86	6	113
2018	Procurement	66	17	10	0	0	8	0	89	0	29
2018	Real property	63	17	12	5	2	0	0	81	7	39
2018	Information management	47	25	17	2	5	2	2	74	7	57
2018	Information technology	50	31	11	4	4	1	0	81	8	91
2018	Internal audit	57	21	7	7	0	7	0	84	8	13
2018	Data sciences	42	30	23	3	1	0	0	72	5	70
2018	Policy	62	22	7	4	4	1	0	84	9	364
2018	Project management	57	25	10	4	1	2	1	84	5	114
2018	Other services to the public	49	35	11	3	3	0	0	84	5	35
2018	None of the above	60	22	9	6	3	0	0	82	9	131
2017	Client contact centre	33	32	13	16	3	3	0	67	19	28
2017	Federal regulators	47	29	13	5	3	3	0	78	8	37
2017	Compliance, inspection and enforcement	69	15	6	0	5	5	0	88	5	19
2017	Communications or public affairs	60	27	10	1	2	0	0	87	3	98
2017	Access to information and privacy	75	8	8	8	0	0	0	83	8	12
2017	Security	40	30	20	10	0	0	0	70	10	10
2017	Science and technology	56	24	10	4	4	1	0	81	9	951
2017	Library services	70	10	10	10	0	0	0	80	10	10
2017	Administration and operations	59	25	9	3	3	1	0	85	6	289
2017	Human resources	61	17	9	4	5	5	0	82	9	100
2017	Financial management	52	30	8	3	5	2	0	84	8	99
2017	Procurement	58	11	13	6	8	4	0	72	15	22
2017	Real property	65	16	6	6	7	0	0	80	14	31
2017	Information management	62	25	8	3	3	0	0	86	5	74
2017	Information technology	53	28	8	4	6	1	0	82	10	137
2017	Internal audit	35	44	15	0	0	7	0	84	0	14
2017	Evaluation	74	9	0	0	17	0	0	83	17	12
2017	Data sciences	70	19	5	6	0	0	0	89	6	71
2017	Policy	55	23	9	5	5	2	0	80	10	323
2017	Project management	55	29	7	4	3	2	0	85	7	109
2017	Other services to the public	47	30	9	8	2	5	0	80	10	40
2017	None of the above	54	22	11	3	6	4	0	79	9	158

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	38	31	13	8	11	0	0	69	18	31
2019	Federal regulators	57	17	17	3	5	0	0	74	8	35
2019	Compliance, inspection and enforcement	55	28	11	5	0	0	0	84	5	18
2019	Communications or public affairs	52	32	4	4	8	1	0	85	11	99
2019	Access to information and privacy	38	22	24	8	7	0	0	60	16	13
2019	Security	50	25	6	20	0	0	0	75	20	16
2019	Science and technology	51	29	11	6	3	0	0	80	9	985
2019	Library services	52	16	16	16	0	0	0	68	16	12
2019	Administration and operations	55	23	11	5	6	0	0	78	11	271
2019	Human resources	55	26	11	4	3	0	0	82	7	108
2019	Financial management	49	30	14	5	3	0	0	79	7	105
2019	Procurement	70	18	5	3	4	0	0	88	7	34
2019	Real property	65	23	5	5	0	2	0	90	5	38
2019	Materiel management	33	19	13	23	13	0	0	52	36	10
2019	Information management	47	34	11	3	4	2	0	82	7	63
2019	Information technology	43	33	9	10	5	0	0	77	14	106
2019	Internal audit	43	38	7	12	0	0	0	80	12	14
2019	Data sciences	41	39	8	9	3	0	0	81	12	73
2019	Policy	51	28	10	6	5	0	0	80	11	412
2019	Project management	49	27	10	9	6	0	0	75	14	139
2019	Other services to the public	58	23	9	2	7	0	0	82	9	44
2019	None of the above	54	23	11	8	2	2	0	78	11	153
2018	Client contact centre	31	36	11	6	15	0	0	67	21	25
2018	Federal regulators	44	23	9	15	5	3	0	69	21	39
2018	Compliance, inspection and enforcement	80	8	8	4	0	0	0	88	4	25
2018	Communications or public affairs	49	26	12	12	1	0	0	75	13	101
2018	Access to information and privacy	30	10	41	10	10	0	0	40	19	10
2018	Security	40	45	0	7	7	0	0	85	15	13
2018	Science and technology	48	30	10	7	4	1	0	78	11	957
2018	Administration and operations	51	24	12	6	7	1	0	76	12	270
2018	Human resources	54	18	11	8	9	0	0	72	17	93
2018	Financial management	56	24	7	9	4	0	0	81	12	113
2018	Procurement	62	21	7	3	4	4	0	86	7	29
2018	Real property	63	14	16	7	0	0	0	76	7	38
2018	Information management	33	34	13	13	7	0	0	67	20	57
2018	Information technology	35	38	13	8	4	0	1	74	12	91
2018	Internal audit	43	36	7	7	0	7	0	85	8	13
2018	Data sciences	35	36	15	11	3	0	0	71	13	70
2018	Policy	46	27	13	8	6	0	0	73	14	365
2018	Project management	50	29	7	9	4	1	0	80	13	116
2018	Other services to the public	50	17	16	11	6	0	0	68	16	35
2018	None of the above	47	24	15	8	6	0	0	71	14	130
2017	Client contact centre	37	38	7	7	11	0	0	75	18	28
2017	Federal regulators	47	13	22	14	5	0	0	60	19	37
2017	Compliance, inspection and enforcement	63	26	0	0	11	0	0	89	11	19
2017	Communications or public affairs	53	30	10	5	2	0	0	83	7	98
2017	Access to information and privacy	66	8	8	17	0	0	0	75	17	12
2017	Security	30	50	10	0	10	0	0	80	10	10
2017	Science and technology	48	28	11	7	5	0	1	77	12	951
2017	Library services	60	20	10	0	10	0	0	80	10	10
2017	Administration and operations	55	26	9	5	4	0	0	81	10	288
2017	Human resources	55	23	10	6	6	0	0	77	12	100
2017	Financial management	50	29	6	9	6	0	0	79	15	99
2017	Procurement	50	28	8	6	8	0	0	78	14	22
2017	Real property	59	15	6	9	10	0	0	74	20	31
2017	Information management	58	23	1	13	4	0	0	81	17	74
2017	Information technology	38	37	10	8	6	1	0	75	14	137
2017	Internal audit	42	51	7	0	0	0	0	93	0	14
2017	Evaluation	83	0	0	0	17	0	0	83	17	12
2017	Data sciences	67	17	9	5	1	0	0	84	7	71
2017	Policy	46	27	10	11	6	0	0	73	16	323
2017	Project management	48	32	10	5	4	0	0	80	10	109
2017	Other services to the public	36	41	13	5	5	0	0	77	9	40
2017	None of the above	46	29	10	4	10	1	0	77	13	157
2014	Client contact centre	41	40	14	2	0	0	3	83	2	41
2014	Federal regulators	40	32	13	12	3	0	0	72	16	57
2014	Compliance, inspection and enforcement	57	23	4	13	4	0	0	80	16	24
2014	Communications or public affairs	47	31	9	8	5	0	0	78	13	132
2014	Security	80	20	0	0	0	0	0	100	0	15
2014	Science and technology	45	30	11	8	5	1	0	76	12	1175
2014	Library services	52	22	20	6	0	0	0	74	6	17
2014	Administration and operations	54	24	11	6	5	0	0	78	11	366
2014	Human resources	52	23	10	8	6	0	1	76	14	90
2014	Financial management	49	23	14	4	9	1	0	73	13	121
2014	Procurement	69	19	6	0	6	0	0	88	6	29
2014	Real property	45	24	9	17	5	0	0	69	22	36
2014	Materiel management	47	43	0	10	0	0	0	90	10	11
2014	Information management	52	30	8	5	4	0	0	82	9	115
2014	Information technology	46	31	12	6	4	1	0	78	10	146
2014	Internal audit	49	34	5	6	6	0	0	83	12	18
2014	Evaluation	46	27	21	7	0	0	0	73	7	15
2014	Other services to the public	53	28	6	5	5	3	0	83	10	84
2014	None of the above	43	30	12	7	7	1	1	74	14	412

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	8	34	16	34	0	9	0	46	37	12
2019	Communications or public affairs	33	33	9	15	7	0	4	68	23	27
2019	Science and technology	18	47	14	12	3	3	3	70	15	309
2019	Administration and operations	28	37	22	3	3	3	3	69	7	61
2019	Human resources	24	46	13	10	0	0	8	75	10	35
2019	Financial management	20	30	19	7	6	14	4	61	16	45
2019	Real property	26	33	7	11	12	5	6	66	26	16
2019	Information management	17	46	7	15	15	0	0	63	30	13
2019	Information technology	13	36	17	12	9	9	4	57	24	24
2019	Internal audit	19	63	9	9	0	0	0	82	9	10
2019	Data sciences	18	19	19	29	8	0	8	40	40	11
2019	Policy	12	50	17	14	4	2	2	65	18	132
2019	Project management	14	43	8	12	12	4	6	65	27	49
2019	Other services to the public	0	69	19	12	0	0	0	69	12	10
2019	None of the above	16	45	17	10	5	7	0	66	16	41

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	21	23	12	7	15	0	50	22	31
2019	Federal regulators	35	17	6	14	16	12	0	59	34	35
2019	Compliance, inspection and enforcement	11	17	11	33	11	16	0	34	53	18
2019	Communications or public affairs	39	31	15	6	5	5	0	73	11	99
2019	Access to information and privacy	31	16	7	32	15	0	0	46	46	13
2019	Security	18	4	31	12	25	0	8	25	41	16
2019	Science and technology	31	31	17	7	5	9	0	68	13	984
2019	Library services	39	25	8	8	0	20	0	80	9	12
2019	Administration and operations	35	31	14	8	6	6	1	70	15	272
2019	Human resources	14	36	17	13	6	13	1	58	22	107
2019	Financial management	29	29	23	7	4	8	1	63	12	104
2019	Procurement	58	23	17	0	0	3	0	83	0	34
2019	Real property	43	27	8	7	2	13	0	81	11	38
2019	Materiel management	7	42	13	13	13	13	0	55	30	10
2019	Information management	15	46	17	7	5	8	1	67	14	63
2019	Information technology	24	26	20	8	10	11	0	56	21	106
2019	Internal audit	29	37	12	7	7	8	0	71	15	14
2019	Data sciences	23	31	17	10	4	15	0	63	17	74
2019	Policy	33	31	14	11	6	4	0	68	17	412
2019	Project management	32	29	17	12	5	5	0	65	18	139
2019	Other services to the public	46	25	13	4	2	9	0	78	7	44
2019	None of the above	33	29	12	12	5	9	0	68	18	154
2018	Client contact centre	14	33	32	6	11	4	0	49	18	25
2018	Federal regulators	16	25	31	21	8	0	0	41	28	39
2018	Compliance, inspection and enforcement	40	15	21	8	8	8	0	60	17	25
2018	Communications or public affairs	31	36	12	8	7	6	1	72	15	101
2018	Access to information and privacy	19	20	41	20	0	0	0	39	20	10
2018	Security	35	29	7	15	7	7	0	68	24	13
2018	Science and technology	28	31	16	8	7	9	0	66	16	956
2018	Administration and operations	32	31	14	10	6	7	0	68	17	271
2018	Human resources	19	33	17	18	7	5	1	55	27	93
2018	Financial management	29	32	20	7	6	5	0	64	14	113
2018	Procurement	48	23	24	0	3	3	0	72	3	29
2018	Real property	36	36	16	7	2	3	0	74	9	40
2018	Information management	20	26	20	13	7	13	2	53	23	56
2018	Information technology	20	37	25	3	7	8	0	62	11	91
2018	Internal audit	43	36	0	15	0	7	0	84	16	13
2018	Data sciences	17	35	15	14	8	11	0	58	25	70
2018	Policy	29	30	14	11	8	7	0	64	21	368
2018	Project management	25	31	25	8	3	7	0	60	12	118
2018	Other services to the public	36	25	31	3	3	3	0	63	5	34
2018	None of the above	29	31	21	7	5	7	0	64	13	132
2017	Client contact centre	19	50	20	4	7	0	0	69	11	28
2017	Federal regulators	41	30	8	13	5	3	0	73	19	37
2017	Compliance, inspection and enforcement	21	26	16	16	10	11	0	52	30	19
2017	Communications or public affairs	19	46	11	15	5	4	0	68	21	98
2017	Access to information and privacy	33	42	17	8	0	0	0	75	8	12
2017	Security	10	20	40	10	10	10	0	33	22	10
2017	Science and technology	26	31	17	10	5	11	1	64	17	953
2017	Library services	30	10	0	10	0	50	0	80	20	10
2017	Administration and operations	27	36	14	8	8	7	1	68	17	290
2017	Human resources	27	31	12	11	7	13	0	66	20	100
2017	Financial management	22	35	18	8	8	6	2	62	18	99
2017	Procurement	44	33	8	0	4	11	0	86	5	22
2017	Real property	31	40	22	0	0	6	0	76	0	31
2017	Information management	29	24	18	17	4	8	0	58	23	74
2017	Information technology	20	30	18	10	7	13	1	59	20	136
2017	Internal audit	20	51	15	0	0	15	0	83	0	14
2017	Evaluation	17	33	17	0	9	24	0	66	11	12
2017	Data sciences	29	30	17	8	3	13	0	68	12	71
2017	Policy	25	37	14	11	8	6	0	65	20	323
2017	Project management	26	37	17	9	8	3	0	66	17	109
2017	Other services to the public	34	31	16	0	7	12	0	74	8	40
2017	None of the above	26	30	16	11	6	11	0	64	19	158
2014	Client contact centre	12	33	32	7	0	15	0	54	8	41
2014	Federal regulators	26	34	24	10	1	6	0	63	12	57
2014	Compliance, inspection and enforcement	27	32	13	12	13	4	0	61	26	24
2014	Communications or public affairs	14	30	25	12	7	12	0	50	22	132
2014	Security	15	32	25	15	6	6	0	50	23	15
2014	Science and technology	22	34	17	9	5	12	0	64	17	1175
2014	Library services	33	29	13	12	0	13	0	71	13	17
2014	Administration and operations	27	32	14	11	6	9	0	65	20	367
2014	Human resources	21	36	18	13	8	2	1	59	22	90
2014	Financial management	23	31	19	12	6	8	2	59	21	120
2014	Procurement	32	34	11	10	5	7	0	71	16	29
2014	Real property	13	42	13	11	6	14	0	64	20	36
2014	Materiel management	37	17	10	19	17	0	0	53	36	11
2014	Information management	29	30	12	7	3	17	2	73	12	115
2014	Information technology	19	36	21	7	4	13	0	63	13	146
2014	Internal audit	40	38	10	6	6	0	0	78	12	18
2014	Evaluation	33	33	7	13	0	13	0	76	15	15
2014	Other services to the public	21	41	11	13	2	12	0	71	17	84
2014	None of the above	20	33	19	9	6	12	0	61	18	412

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	24	27	8	10	9	0	50	20	31
2019	Federal regulators	26	37	3	8	19	6	0	68	29	35
2019	Compliance, inspection and enforcement	5	17	16	34	11	16	0	26	54	18
2019	Communications or public affairs	41	35	9	5	8	2	0	77	13	99
2019	Access to information and privacy	38	0	24	23	15	0	0	38	38	13
2019	Security	13	35	6	12	26	0	8	52	41	16
2019	Science and technology	26	30	19	12	9	4	0	59	22	982
2019	Library services	48	0	17	27	0	8	0	52	30	12
2019	Administration and operations	32	38	13	9	5	3	0	71	15	272
2019	Human resources	14	33	23	17	4	9	0	51	23	107
2019	Financial management	27	33	21	12	3	5	0	63	16	104
2019	Procurement	55	24	14	4	0	3	0	81	5	34
2019	Real property	46	28	8	13	5	0	0	74	18	37
2019	Materiel management	7	20	38	10	26	0	0	26	36	10
2019	Information management	17	39	21	10	7	4	1	59	18	63
2019	Information technology	21	27	21	16	12	2	0	49	29	106
2019	Internal audit	29	29	15	28	0	0	0	58	28	14
2019	Data sciences	15	36	17	15	9	9	0	56	26	74
2019	Policy	27	39	14	12	6	2	0	67	19	410
2019	Project management	27	28	20	13	8	3	0	57	22	136
2019	Other services to the public	46	23	16	4	7	4	0	72	11	44
2019	None of the above	36	24	17	12	6	3	0	62	20	154
2018	Client contact centre	14	43	14	19	10	0	0	57	29	25
2018	Federal regulators	19	23	22	24	13	0	0	42	36	38
2018	Compliance, inspection and enforcement	44	16	19	13	8	0	0	60	21	25
2018	Communications or public affairs	32	35	9	15	5	3	0	70	21	101
2018	Access to information and privacy	19	20	39	21	0	0	0	39	21	10
2018	Security	35	22	15	15	7	7	0	61	24	13
2018	Science and technology	21	32	19	14	10	4	0	55	25	958
2018	Administration and operations	31	30	17	14	5	3	0	64	19	268
2018	Human resources	17	36	19	16	7	5	0	56	24	93
2018	Financial management	28	37	14	12	8	1	0	66	20	113
2018	Procurement	44	33	23	0	0	0	0	77	0	29
2018	Real property	32	32	17	15	4	0	0	64	19	40
2018	Information management	12	36	20	12	16	3	2	50	29	56
2018	Information technology	14	38	17	19	11	2	0	53	30	91
2018	Internal audit	43	28	14	7	7	0	0	71	15	13
2018	Data sciences	18	37	20	11	14	1	0	55	25	70
2018	Policy	23	40	16	12	8	1	0	64	20	369
2018	Project management	20	48	12	13	3	4	0	70	17	118
2018	Other services to the public	34	27	24	13	3	0	0	61	16	35
2018	None of the above	28	31	19	16	5	1	0	59	21	132
2017	Client contact centre	26	33	24	7	10	0	0	59	17	28
2017	Federal regulators	31	33	14	14	8	0	0	64	22	36
2017	Compliance, inspection and enforcement	20	21	26	6	22	5	0	43	29	19
2017	Communications or public affairs	19	35	21	16	7	2	0	55	23	98
2017	Access to information and privacy	33	34	17	8	0	0	8	72	9	12
2017	Security	10	20	20	20	20	10	0	33	44	10
2017	Science and technology	20	33	17	16	10	4	0	55	26	952
2017	Library services	10	40	10	10	10	20	0	63	25	10
2017	Administration and operations	25	38	16	11	7	3	1	65	18	291
2017	Human resources	20	38	16	15	5	5	1	62	21	99
2017	Financial management	24	33	22	5	9	6	0	61	15	99
2017	Procurement	45	36	4	0	4	11	0	91	5	22
2017	Real property	42	26	13	10	3	6	0	72	14	31
2017	Information management	23	25	21	20	8	3	0	49	29	74
2017	Information technology	14	30	21	14	16	3	1	46	32	136
2017	Internal audit	27	51	0	15	0	7	0	84	16	14
2017	Evaluation	9	50	9	15	9	9	0	64	26	12
2017	Data sciences	22	28	22	18	6	5	0	52	25	70
2017	Policy	24	39	14	13	7	3	0	66	20	321
2017	Project management	21	36	22	8	10	3	0	59	19	109
2017	Other services to the public	35	21	26	8	7	2	0	58	15	40
2017	None of the above	25	31	20	10	10	5	0	59	21	158
2014	Client contact centre	12	30	34	24	0	0	0	42	24	41
2014	Federal regulators	25	35	8	25	5	2	0	61	30	57
2014	Compliance, inspection and enforcement	26	20	8	25	21	0	0	46	46	24
2014	Communications or public affairs	11	32	30	18	6	3	0	44	25	132
2014	Security	21	19	25	15	13	7	0	43	30	15
2014	Science and technology	16	29	22	18	12	3	0	47	31	1175
2014	Library services	38	23	6	26	6	0	0	61	33	17
2014	Administration and operations	26	35	15	12	7	5	0	64	20	367
2014	Human resources	17	36	28	9	9	0	1	54	17	90
2014	Financial management	19	36	18	13	9	3	1	58	24	120
2014	Procurement	26	21	23	23	8	0	0	47	31	29
2014	Real property	11	35	31	8	12	3	0	47	21	36
2014	Materiel management	16	29	9	10	36	0	0	44	47	11
2014	Information management	27	24	20	17	7	5	2	54	25	115
2014	Information technology	13	34	22	18	7	5	0	50	26	146
2014	Internal audit	45	33	10	6	6	0	0	78	12	18
2014	Evaluation	27	47	0	21	0	6	0	78	22	15
2014	Other services to the public	25	35	14	9	12	5	0	63	22	84
2014	None of the above	18	36	20	15	8	3	0	56	24	411

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	16	18	26	13	12	15	0	40	30	31
2019	Federal regulators	17	34	17	6	19	6	0	55	27	35
2019	Compliance, inspection and enforcement	5	16	11	40	11	16	0	26	61	18
2019	Communications or public affairs	30	35	17	5	7	6	0	70	12	99
2019	Access to information and privacy	38	0	8	39	15	0	0	38	54	13
2019	Security	0	47	12	6	26	0	8	52	35	16
2019	Science and technology	18	26	21	17	10	8	0	48	29	978
2019	Library services	16	45	18	20	0	0	0	61	20	11
2019	Administration and operations	24	32	18	12	8	5	0	59	22	271
2019	Human resources	10	24	28	15	7	14	0	41	26	107
2019	Financial management	23	34	18	13	7	6	0	60	21	102
2019	Procurement	47	33	4	13	0	3	0	82	13	34
2019	Real property	28	34	13	8	10	8	0	67	19	38
2019	Materiel management	7	33	12	13	23	13	0	45	41	10
2019	Information management	13	27	27	12	9	11	1	46	23	63
2019	Information technology	13	21	29	16	12	9	0	37	31	103
2019	Internal audit	21	30	28	6	15	0	0	51	21	14
2019	Data sciences	12	24	18	23	7	17	0	43	36	74
2019	Policy	17	37	18	16	9	3	0	56	26	410
2019	Project management	21	23	22	17	10	6	0	48	28	139
2019	Other services to the public	29	27	24	8	7	6	0	59	15	44
2019	None of the above	22	26	20	15	8	9	0	53	25	153
2018	Client contact centre	14	23	28	17	19	0	0	36	36	25
2018	Federal regulators	11	33	21	21	10	5	0	46	32	39
2018	Compliance, inspection and enforcement	32	28	27	5	8	0	0	60	13	25
2018	Communications or public affairs	22	34	19	11	5	8	1	62	17	101
2018	Access to information and privacy	19	30	31	20	0	0	0	49	20	10
2018	Security	16	40	15	15	7	7	0	61	24	13
2018	Science and technology	14	26	22	18	12	7	0	43	33	959
2018	Administration and operations	21	33	19	17	6	5	0	56	24	271
2018	Human resources	9	24	18	31	9	8	0	36	45	91
2018	Financial management	19	34	18	13	11	5	0	55	25	113
2018	Procurement	31	30	23	7	0	9	0	67	8	29
2018	Real property	18	49	12	14	4	2	0	69	19	40
2018	Information management	9	26	15	21	13	15	2	41	40	56
2018	Information technology	8	32	21	22	9	8	0	43	34	91
2018	Internal audit	7	37	21	29	0	7	0	47	31	13
2018	Data sciences	15	18	24	20	14	9	0	36	37	70
2018	Policy	15	33	21	17	11	3	0	50	29	367
2018	Project management	16	33	24	16	6	4	0	51	24	118
2018	Other services to the public	17	23	29	14	8	9	0	44	24	35
2018	None of the above	19	30	21	21	6	3	0	51	28	132
2017	Client contact centre	19	33	31	7	7	3	0	54	15	28
2017	Federal regulators	17	35	16	18	8	6	0	55	28	37
2017	Compliance, inspection and enforcement	10	21	32	15	16	5	0	33	33	19
2017	Communications or public affairs	13	39	14	25	6	3	0	54	32	97
2017	Access to information and privacy	17	50	25	0	0	0	8	73	0	12
2017	Security	0	30	30	31	10	0	0	30	40	10
2017	Science and technology	13	26	21	15	15	10	0	43	33	952
2017	Library services	10	20	0	10	10	50	0	60	40	10
2017	Administration and operations	22	34	18	11	8	7	1	60	20	291
2017	Human resources	12	34	14	19	7	12	0	53	31	100
2017	Financial management	18	28	23	16	8	6	0	50	26	98
2017	Procurement	27	36	13	14	0	11	0	70	16	22
2017	Real property	22	34	15	20	6	3	0	58	27	31
2017	Information management	16	32	16	19	10	8	0	52	31	74
2017	Information technology	9	20	27	20	14	10	1	32	38	137
2017	Internal audit	15	50	14	7	7	7	0	70	16	14
2017	Evaluation	9	41	17	7	17	9	0	55	26	12
2017	Data sciences	19	21	19	17	10	14	0	46	31	71
2017	Policy	16	37	17	17	8	5	1	56	26	321
2017	Project management	22	27	18	20	9	4	0	52	30	109
2017	Other services to the public	29	26	24	7	7	7	0	59	15	40
2017	None of the above	18	28	20	13	8	12	0	52	25	158
2014	Client contact centre	8	18	31	26	5	11	0	29	35	41
2014	Federal regulators	18	34	13	21	12	2	0	53	33	57
2014	Compliance, inspection and enforcement	18	25	12	25	20	0	0	43	45	24
2014	Communications or public affairs	4	28	29	23	11	5	0	34	36	132
2014	Security	7	32	25	6	13	16	0	47	23	15
2014	Science and technology	10	25	22	21	15	7	0	37	39	1175
2014	Library services	38	23	6	26	6	0	0	61	33	17
2014	Administration and operations	18	31	18	19	8	7	0	52	28	366
2014	Human resources	9	37	21	19	10	3	1	47	30	90
2014	Financial management	16	32	21	16	12	3	1	50	29	120
2014	Procurement	10	30	18	16	15	11	0	45	35	29
2014	Real property	11	23	16	21	17	12	0	39	43	36
2014	Materiel management	19	14	19	21	26	0	0	34	47	11
2014	Information management	14	26	22	14	10	11	2	47	28	115
2014	Information technology	8	31	26	17	9	9	0	42	29	146
2014	Internal audit	34	32	12	16	6	0	0	66	22	18
2014	Evaluation	13	60	6	13	7	0	0	74	20	15
2014	Other services to the public	13	32	19	15	13	7	0	49	31	84
2014	None of the above	12	32	23	17	11	5	0	46	29	412

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	16	19	35	17	10	3	0	36	28	31
2019	Federal regulators	15	37	9	12	25	3	0	53	38	35
2019	Compliance, inspection and enforcement	6	12	6	48	17	11	0	20	73	17
2019	Communications or public affairs	28	39	13	12	7	1	0	67	20	99
2019	Access to information and privacy	31	7	17	15	31	0	0	38	45	13
2019	Security	0	32	31	12	25	0	0	32	38	16
2019	Science and technology	19	28	20	18	11	4	0	48	30	983
2019	Library services	15	25	24	27	8	0	0	40	35	12
2019	Administration and operations	20	32	18	17	10	2	0	54	28	270
2019	Human resources	12	30	21	23	6	8	0	46	31	105
2019	Financial management	23	31	14	18	9	5	0	56	29	104
2019	Procurement	37	38	7	15	0	3	0	77	16	34
2019	Real property	36	37	9	7	11	0	0	73	18	38
2019	Materiel management	7	33	12	26	23	0	0	39	48	10
2019	Information management	12	35	17	17	10	9	1	52	29	63
2019	Information technology	13	26	23	17	17	4	0	40	36	106
2019	Internal audit	14	30	15	34	8	0	0	44	42	14
2019	Data sciences	15	22	21	24	10	7	1	41	37	74
2019	Policy	12	33	15	23	14	3	0	46	38	412
2019	Project management	14	25	19	22	14	6	0	41	39	138
2019	Other services to the public	27	30	19	8	15	2	0	58	23	44
2019	None of the above	21	32	18	12	9	7	1	57	23	154
2018	Client contact centre	7	24	24	25	20	0	0	32	45	25
2018	Federal regulators	3	36	23	21	18	0	0	39	38	39
2018	Compliance, inspection and enforcement	32	31	16	13	8	0	0	63	21	25
2018	Communications or public affairs	21	29	12	20	15	2	0	51	36	101
2018	Access to information and privacy	19	30	41	10	0	0	0	49	10	10
2018	Security	16	29	15	26	7	7	0	49	36	13
2018	Science and technology	16	27	20	21	12	3	0	44	34	955
2018	Administration and operations	19	31	17	20	9	3	0	52	30	271
2018	Human resources	9	32	16	28	12	2	0	42	42	93
2018	Financial management	16	39	13	20	12	0	0	55	32	114
2018	Procurement	29	29	33	6	4	0	0	57	10	29
2018	Real property	16	44	16	12	7	5	0	64	20	40
2018	Information management	5	25	19	28	14	8	2	33	46	56
2018	Information technology	4	35	24	21	15	1	0	39	37	91
2018	Internal audit	7	37	21	0	22	13	0	51	26	13
2018	Data sciences	6	20	33	16	15	11	0	29	35	70
2018	Policy	12	29	18	22	17	2	0	42	40	370
2018	Project management	14	28	21	22	12	3	0	44	35	118
2018	Other services to the public	21	22	22	27	8	0	0	43	35	35
2018	None of the above	20	28	19	18	10	5	0	50	30	132
2017	Client contact centre	11	50	11	17	10	0	0	61	28	28
2017	Federal regulators	26	41	5	11	17	0	0	67	28	36
2017	Compliance, inspection and enforcement	10	37	26	6	16	5	0	50	23	19
2017	Communications or public affairs	12	32	19	25	10	2	0	45	36	98
2017	Access to information and privacy	41	34	0	17	8	0	0	75	25	12
2017	Security	10	20	21	40	0	10	0	33	44	10
2017	Science and technology	15	31	19	19	11	5	0	49	31	953
2017	Library services	10	30	20	10	10	20	0	50	25	10
2017	Administration and operations	21	31	20	15	9	3	1	54	25	290
2017	Human resources	13	37	16	20	8	6	0	53	30	100
2017	Financial management	14	39	16	13	12	5	0	57	26	99
2017	Procurement	22	40	23	10	4	0	0	62	14	22
2017	Real property	31	19	18	19	10	3	0	52	30	31
2017	Information management	14	30	16	32	6	3	0	45	39	74
2017	Information technology	7	35	20	16	15	6	1	44	34	137
2017	Internal audit	0	50	28	0	15	7	0	54	16	14
2017	Evaluation	18	26	0	40	9	9	0	47	53	12
2017	Data sciences	21	24	21	13	11	8	0	50	27	71
2017	Policy	16	29	17	21	12	3	1	47	35	323
2017	Project management	18	22	23	22	10	4	0	42	34	109
2017	Other services to the public	21	32	14	14	10	10	0	59	26	40
2017	None of the above	17	24	20	19	14	6	0	44	34	158
2014	Client contact centre	8	42	18	18	13	2	0	51	31	41
2014	Federal regulators	9	37	12	24	16	2	0	47	41	57
2014	Compliance, inspection and enforcement	13	38	4	19	16	10	0	56	39	24
2014	Communications or public affairs	8	30	15	29	15	3	0	39	45	132
2014	Security	7	33	31	20	8	0	0	40	28	15
2014	Science and technology	11	30	22	20	13	3	0	43	35	1175
2014	Library services	23	28	19	18	13	0	0	50	31	17
2014	Administration and operations	18	36	15	16	12	3	0	56	29	367
2014	Human resources	15	29	27	13	14	1	1	45	28	90
2014	Financial management	12	32	20	18	16	1	1	45	35	120
2014	Procurement	13	20	18	31	18	0	0	33	49	29
2014	Real property	5	27	21	16	28	3	0	33	45	36
2014	Materiel management	0	53	10	0	36	0	0	53	36	11
2014	Information management	18	27	17	25	7	5	1	48	35	115
2014	Information technology	10	31	26	18	10	5	0	43	29	145
2014	Internal audit	39	44	5	6	6	0	0	83	12	18
2014	Evaluation	20	54	13	13	0	0	0	74	13	15
2014	Other services to the public	14	34	19	15	13	4	0	50	30	84
2014	None of the above	13	27	16	24	17	3	0	41	43	412

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	13	20	24	4	6	0	49	29	31
2019	Federal regulators	20	32	29	11	6	3	0	53	17	35
2019	Compliance, inspection and enforcement	17	16	22	17	5	23	0	43	29	18
2019	Communications or public affairs	36	34	19	3	6	3	0	72	8	99
2019	Access to information and privacy	45	17	23	7	7	0	0	62	15	13
2019	Security	30	19	21	25	0	5	0	51	27	16
2019	Science and technology	38	24	16	5	3	13	1	72	9	983
2019	Library services	33	41	8	0	0	19	0	91	0	12
2019	Administration and operations	40	25	17	7	2	8	1	72	9	272
2019	Human resources	40	29	18	7	3	2	0	71	10	108
2019	Financial management	48	26	12	6	1	7	0	80	7	105
2019	Procurement	66	9	15	3	0	7	0	81	3	34
2019	Real property	33	27	15	10	6	9	0	66	18	38
2019	Materiel management	20	16	51	0	0	13	0	41	0	10
2019	Information management	38	24	20	5	5	7	1	68	10	63
2019	Information technology	35	28	19	5	2	8	3	71	8	106
2019	Internal audit	38	55	7	0	0	0	0	93	0	13
2019	Data sciences	25	28	19	12	2	12	3	61	16	74
2019	Policy	29	31	18	8	5	7	1	66	14	412
2019	Project management	28	23	26	9	4	9	1	56	15	139
2019	Other services to the public	48	27	8	0	4	6	6	86	5	44
2019	None of the above	40	20	12	4	3	17	4	76	9	153

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	3	51	30	17	0	0	0	53	17	31
2019	Federal regulators	14	43	18	19	5	0	0	58	25	35
2019	Compliance, inspection and enforcement	10	45	27	6	5	6	0	59	12	18
2019	Communications or public affairs	28	43	13	10	3	3	0	74	13	98
2019	Access to information and privacy	15	46	24	15	0	0	0	61	15	13
2019	Security	19	41	20	12	0	0	8	66	13	16
2019	Science and technology	20	42	20	12	4	2	0	63	16	984
2019	Library services	16	60	17	8	0	0	0	76	8	12
2019	Administration and operations	26	43	18	7	4	2	0	70	12	271
2019	Human resources	19	47	16	14	2	2	0	67	16	107
2019	Financial management	27	38	22	7	4	3	0	67	11	104
2019	Procurement	36	29	30	5	0	0	0	65	5	34
2019	Real property	24	40	26	0	8	2	0	66	8	38
2019	Materiel management	7	33	35	13	13	0	0	39	26	10
2019	Information management	16	52	20	3	7	1	1	70	10	63
2019	Information technology	15	35	25	20	4	1	0	50	24	106
2019	Internal audit	29	43	0	28	0	0	0	72	28	14
2019	Data sciences	16	41	20	20	1	1	0	58	22	74
2019	Policy	16	46	19	13	6	1	0	62	18	410
2019	Project management	16	49	19	12	3	1	0	66	15	139
2019	Other services to the public	21	42	24	6	4	2	0	65	11	44
2019	None of the above	20	38	16	14	5	4	1	62	20	153
2018	Client contact centre	3	45	25	15	9	3	0	50	25	25
2018	Federal regulators	18	33	28	15	5	0	0	51	20	39
2018	Compliance, inspection and enforcement	23	32	25	3	17	0	0	55	20	25
2018	Communications or public affairs	21	49	12	13	4	0	0	70	17	100
2018	Access to information and privacy	29	40	31	0	0	0	0	69	0	10
2018	Security	30	33	22	15	0	0	0	63	15	13
2018	Science and technology	20	41	20	13	5	1	0	62	18	961
2018	Administration and operations	27	43	19	7	2	2	0	71	9	270
2018	Human resources	18	48	16	12	5	1	0	67	17	93
2018	Financial management	22	42	26	8	2	1	0	64	10	114
2018	Procurement	35	29	30	6	0	0	0	64	6	29
2018	Real property	18	62	9	9	2	0	0	80	11	40
2018	Information management	12	48	16	13	7	2	2	62	21	56
2018	Information technology	8	43	27	16	6	0	0	52	22	91
2018	Internal audit	36	50	0	7	7	0	0	85	15	13
2018	Data sciences	6	41	21	16	11	4	0	50	28	69
2018	Policy	16	50	15	14	5	0	0	66	19	369
2018	Project management	19	46	17	15	2	0	1	65	17	119
2018	Other services to the public	21	28	35	15	0	0	0	49	15	35
2018	None of the above	25	37	18	12	4	2	1	65	16	130
2017	Client contact centre	15	60	15	7	3	0	0	75	10	28
2017	Federal regulators	17	42	25	8	5	3	0	61	14	37
2017	Compliance, inspection and enforcement	20	43	21	5	11	0	0	63	16	19
2017	Communications or public affairs	13	56	12	14	4	0	0	69	18	98
2017	Access to information and privacy	49	25	17	8	0	0	0	75	8	12
2017	Security	10	50	40	0	0	0	0	60	0	10
2017	Science and technology	19	39	20	16	4	2	0	59	20	949
2017	Library services	20	30	0	30	0	10	10	63	37	10
2017	Administration and operations	29	39	21	5	3	2	0	70	8	291
2017	Human resources	23	40	21	10	5	2	0	64	15	99
2017	Financial management	23	42	25	5	3	2	0	67	8	98
2017	Procurement	31	40	14	14	0	0	0	71	14	22
2017	Real property	23	45	19	9	3	0	0	68	13	31
2017	Information management	28	34	18	8	10	3	0	64	18	74
2017	Information technology	12	48	20	9	9	1	0	61	18	135
2017	Internal audit	29	50	21	0	0	0	0	79	0	14
2017	Evaluation	9	59	0	9	9	15	0	80	20	12
2017	Data sciences	22	33	25	12	5	2	0	56	18	71
2017	Policy	21	49	15	9	5	1	0	70	14	323
2017	Project management	25	35	21	11	4	4	0	63	16	109
2017	Other services to the public	22	52	24	2	0	0	0	74	2	40
2017	None of the above	22	42	18	9	6	3	0	66	15	157
2014	Client contact centre	15	57	15	7	2	3	0	74	10	41
2014	Federal regulators	20	50	21	7	2	0	0	71	9	57
2014	Compliance, inspection and enforcement	18	41	26	4	11	0	0	59	15	24
2014	Communications or public affairs	24	46	15	11	3	1	0	71	14	132
2014	Security	13	39	35	7	6	0	0	52	13	15
2014	Science and technology	18	42	21	11	6	2	0	61	17	1174
2014	Library services	28	34	23	6	8	0	0	62	14	17
2014	Administration and operations	29	41	16	8	4	2	0	71	12	367
2014	Human resources	30	38	21	4	7	0	0	68	11	90
2014	Financial management	21	49	17	4	6	3	0	72	11	121
2014	Procurement	26	37	23	10	3	0	0	63	13	29
2014	Real property	20	44	21	8	3	4	0	67	11	36
2014	Materiel management	26	27	10	10	26	0	0	53	36	11
2014	Information management	23	44	19	7	4	2	1	69	11	115
2014	Information technology	16	35	27	15	5	2	0	52	21	146
2014	Internal audit	28	60	0	12	0	0	0	88	12	18
2014	Evaluation	40	41	13	7	0	0	0	81	7	15
2014	Other services to the public	26	41	21	7	3	1	0	68	10	84
2014	None of the above	21	43	16	13	5	2	0	65	18	412

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	6	31	23	24	9	7	0	39	36	31
2019	Federal regulators	11	37	24	8	13	7	0	52	23	35
2019	Compliance, inspection and enforcement	5	28	44	12	5	6	0	35	19	18
2019	Communications or public affairs	20	48	19	7	5	0	1	68	12	98
2019	Access to information and privacy	7	31	25	22	7	7	0	41	32	13
2019	Security	25	6	42	6	13	0	8	34	21	16
2019	Science and technology	14	30	25	18	7	6	0	47	26	980
2019	Library services	16	25	35	23	0	0	0	41	23	12
2019	Administration and operations	19	34	20	14	9	3	0	56	24	269
2019	Human resources	6	35	25	22	6	6	0	44	29	106
2019	Financial management	20	33	20	16	6	5	0	56	23	105
2019	Procurement	20	39	26	12	0	3	0	60	13	33
2019	Real property	19	43	15	13	3	7	0	67	17	38
2019	Materiel management	7	0	52	28	13	0	0	7	41	10
2019	Information management	6	34	29	13	10	6	1	44	25	60
2019	Information technology	7	25	24	24	15	4	0	34	41	105
2019	Internal audit	7	29	29	22	6	8	0	39	30	14
2019	Data sciences	9	30	21	24	4	12	0	44	32	73
2019	Policy	10	31	27	18	7	5	1	44	27	409
2019	Project management	13	30	24	22	7	5	0	45	30	139
2019	Other services to the public	21	38	16	19	4	2	0	60	23	44
2019	None of the above	19	31	19	14	8	9	1	55	25	153

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	35	15	18	4	4	3	60	24	31
2019	Federal regulators	40	23	8	3	19	4	3	68	23	35
2019	Compliance, inspection and enforcement	32	22	11	23	5	6	0	58	30	18
2019	Communications or public affairs	27	35	13	11	5	8	2	69	17	99
2019	Access to information and privacy	8	45	8	31	7	0	0	54	38	13
2019	Security	19	39	10	6	25	0	0	58	31	16
2019	Science and technology	27	36	16	12	5	3	1	66	17	983
2019	Library services	19	58	16	8	0	0	0	77	8	12
2019	Administration and operations	33	33	12	11	7	3	1	69	19	272
2019	Human resources	46	30	13	7	3	0	2	77	10	107
2019	Financial management	32	34	11	12	2	6	3	73	16	105
2019	Procurement	42	38	12	3	0	3	3	84	3	34
2019	Real property	39	39	10	5	0	5	2	84	5	38
2019	Materiel management	36	19	0	13	20	13	0	63	37	10
2019	Information management	21	42	14	8	8	5	1	68	17	62
2019	Information technology	14	42	17	12	6	4	4	62	20	105
2019	Internal audit	21	79	0	0	0	0	0	100	0	14
2019	Data sciences	20	41	17	9	6	5	1	65	16	74
2019	Policy	27	35	11	15	7	3	3	66	23	412
2019	Project management	20	35	19	16	5	3	2	58	22	139
2019	Other services to the public	37	26	20	11	5	2	0	64	15	44
2019	None of the above	32	34	16	9	4	3	3	70	13	153
2018	Client contact centre	17	21	26	26	7	3	0	39	34	25
2018	Federal regulators	35	29	8	20	5	3	0	66	26	38
2018	Compliance, inspection and enforcement	40	39	13	4	4	0	0	80	8	25
2018	Communications or public affairs	31	29	15	16	6	2	2	63	22	101
2018	Access to information and privacy	41	29	20	10	0	0	0	70	10	10
2018	Security	34	44	15	7	0	0	0	78	7	13
2018	Science and technology	26	39	17	10	4	2	2	67	15	959
2018	Administration and operations	35	32	17	7	5	2	1	69	13	271
2018	Human resources	40	40	5	9	3	1	1	82	12	93
2018	Financial management	25	46	17	6	3	0	3	73	9	113
2018	Procurement	32	38	15	12	0	3	0	72	12	29
2018	Real property	31	46	16	5	0	0	3	79	5	40
2018	Information management	15	42	25	4	7	5	2	61	12	55
2018	Information technology	14	46	12	16	7	3	1	63	24	91
2018	Internal audit	35	29	13	7	0	16	0	76	9	13
2018	Data sciences	14	41	18	17	6	5	0	58	24	68
2018	Policy	27	40	12	11	5	3	1	71	16	370
2018	Project management	24	36	19	13	4	3	1	63	18	119
2018	Other services to the public	31	41	9	11	3	5	0	76	15	35
2018	None of the above	30	37	12	10	6	4	1	70	17	132
2017	Client contact centre	22	53	11	10	4	0	0	75	14	28
2017	Federal regulators	29	39	16	8	5	3	0	70	14	36
2017	Compliance, inspection and enforcement	36	31	11	5	5	12	0	76	12	19
2017	Communications or public affairs	29	44	16	11	0	0	0	73	11	98
2017	Access to information and privacy	33	51	8	0	0	0	8	91	0	12
2017	Security	10	50	10	20	10	0	0	60	30	10
2017	Science and technology	26	40	12	13	4	4	1	70	17	948
2017	Library services	30	30	30	0	0	0	10	67	0	10
2017	Administration and operations	38	32	13	7	6	3	0	72	14	290
2017	Human resources	54	33	2	5	3	3	0	90	8	99
2017	Financial management	33	39	9	7	5	4	2	77	13	97
2017	Procurement	50	25	10	6	4	4	0	78	11	22
2017	Real property	53	24	16	7	0	0	0	77	7	31
2017	Information management	30	33	10	15	6	5	1	68	22	73
2017	Information technology	24	39	16	11	6	4	0	66	18	135
2017	Internal audit	50	29	14	0	7	0	0	79	7	14
2017	Evaluation	26	40	9	9	9	0	9	72	19	12
2017	Data sciences	37	34	4	12	4	5	3	77	18	71
2017	Policy	28	45	9	7	6	4	1	77	13	323
2017	Project management	28	33	18	11	5	3	1	63	17	109
2017	Other services to the public	24	48	11	5	5	5	2	78	11	40
2017	None of the above	31	33	12	10	8	5	1	68	19	157
2014	Client contact centre	32	39	8	14	5	2	0	73	19	41
2014	Federal regulators	49	32	7	9	1	2	1	83	10	57
2014	Compliance, inspection and enforcement	39	32	8	9	7	4	0	74	17	24
2014	Communications or public affairs	24	40	10	14	6	4	3	68	21	132
2014	Security	26	39	13	7	8	0	6	69	17	15
2014	Science and technology	32	38	12	9	4	4	1	74	13	1175
2014	Library services	38	30	13	12	0	6	0	73	13	17
2014	Administration and operations	38	38	9	8	4	2	1	78	13	366
2014	Human resources	50	38	5	1	4	1	1	90	6	90
2014	Financial management	34	40	11	6	3	4	1	78	10	121
2014	Procurement	43	39	11	0	3	3	0	85	3	29
2014	Real property	31	52	5	8	0	4	0	86	9	36
2014	Materiel management	23	30	9	27	0	10	0	60	30	11
2014	Information management	36	32	14	9	3	5	1	72	13	115
2014	Information technology	25	42	14	7	3	8	1	73	11	145
2014	Internal audit	49	22	22	0	6	0	0	72	6	18
2014	Evaluation	33	27	7	27	0	0	6	64	29	15
2014	Other services to the public	41	33	8	7	5	6	0	79	12	84
2014	None of the above	35	39	10	7	4	4	1	78	12	411

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	31	22	25	0	8	0	50	27	30
2019	Federal regulators	31	29	18	0	19	4	0	62	19	35
2019	Compliance, inspection and enforcement	21	22	45	11	0	0	0	44	11	18
2019	Communications or public affairs	33	39	18	6	5	0	0	72	10	99
2019	Access to information and privacy	7	46	8	23	15	0	0	54	38	13
2019	Security	28	28	12	12	19	0	0	56	31	16
2019	Science and technology	32	37	18	8	4	2	0	70	11	980
2019	Library services	19	42	24	15	0	0	0	61	15	12
2019	Administration and operations	29	35	17	12	4	3	0	66	17	271
2019	Human resources	38	32	15	9	5	2	0	71	14	107
2019	Financial management	30	37	20	9	2	3	0	68	11	103
2019	Procurement	38	35	12	5	3	5	3	78	8	34
2019	Real property	44	34	12	10	0	0	0	78	10	38
2019	Materiel management	7	20	61	0	13	0	0	26	13	10
2019	Information management	24	41	21	5	5	3	1	68	10	62
2019	Information technology	24	29	22	11	7	7	0	58	19	105
2019	Internal audit	36	44	14	7	0	0	0	80	7	14
2019	Data sciences	21	37	28	7	1	5	0	61	9	74
2019	Policy	22	41	21	10	4	1	0	65	14	411
2019	Project management	23	35	24	10	4	5	0	61	14	139
2019	Other services to the public	43	33	19	2	2	0	0	76	5	43
2019	None of the above	31	31	20	9	4	4	2	65	14	154
2018	Client contact centre	7	51	20	12	10	0	0	58	22	25
2018	Federal regulators	15	34	33	15	3	0	0	49	18	39
2018	Compliance, inspection and enforcement	28	28	28	8	8	0	0	56	16	25
2018	Communications or public affairs	28	40	19	7	4	2	0	69	11	100
2018	Security	26	52	7	7	0	7	0	84	8	13
2018	Science and technology	28	40	20	7	3	2	0	70	10	956
2018	Administration and operations	31	37	23	5	4	1	0	68	9	267
2018	Human resources	28	41	13	11	3	4	0	72	14	93
2018	Financial management	27	47	13	12	1	0	0	74	13	114
2018	Procurement	33	38	17	6	0	6	0	76	6	29
2018	Real property	28	46	23	2	0	0	0	74	2	39
2018	Information management	20	43	19	9	4	3	2	66	14	56
2018	Information technology	19	45	25	8	2	0	0	65	11	91
2018	Internal audit	47	38	7	0	8	0	0	85	8	12
2018	Data sciences	17	44	23	11	4	0	0	62	15	69
2018	Policy	23	40	19	12	4	2	0	64	16	371
2018	Project management	21	43	26	7	2	1	0	64	9	118
2018	Other services to the public	26	45	26	3	0	0	0	71	3	35
2018	None of the above	30	34	23	6	5	2	1	66	11	132

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	21	10	26	14	9	4	42	46	31
2019	Federal regulators	14	21	14	14	25	12	0	39	44	35
2019	Compliance, inspection and enforcement	16	11	24	16	16	11	6	33	39	18
2019	Communications or public affairs	21	22	19	12	13	11	2	49	29	99
2019	Access to information and privacy	0	32	0	23	31	7	7	37	63	13
2019	Security	7	23	44	6	20	0	0	30	26	16
2019	Science and technology	22	22	20	11	10	11	3	51	25	982
2019	Library services	17	19	25	16	16	0	8	38	34	12
2019	Administration and operations	18	22	18	17	15	9	1	45	36	270
2019	Human resources	24	19	16	14	4	16	6	56	24	108
2019	Financial management	21	20	28	8	9	11	3	48	19	105
2019	Procurement	25	38	18	6	5	3	5	69	12	34
2019	Real property	48	10	13	7	10	10	2	66	20	38
2019	Materiel management	7	13	20	15	20	26	0	26	47	10
2019	Information management	16	22	20	7	9	20	5	51	21	62
2019	Information technology	16	23	15	13	15	16	2	48	34	106
2019	Internal audit	37	7	6	30	13	8	0	47	47	14
2019	Data sciences	16	26	18	15	6	14	5	51	26	74
2019	Policy	17	19	19	13	12	15	5	45	31	408
2019	Project management	14	20	25	10	15	15	1	41	29	139
2019	Other services to the public	30	18	18	12	7	11	4	57	22	44
2019	None of the above	27	26	14	8	12	10	2	61	24	154
2018	Client contact centre	7	8	32	25	21	6	0	17	50	25
2018	Federal regulators	8	28	8	28	18	3	8	40	52	39
2018	Compliance, inspection and enforcement	19	4	27	17	12	8	13	29	37	25
2018	Communications or public affairs	20	15	19	15	12	14	3	43	34	101
2018	Access to information and privacy	19	20	41	20	0	0	0	39	20	10
2018	Security	15	48	7	0	15	15	0	74	17	13
2018	Science and technology	19	25	20	11	12	11	2	50	26	963
2018	Administration and operations	21	22	22	11	13	7	3	48	27	268
2018	Human resources	23	26	11	15	16	7	3	54	34	93
2018	Financial management	14	31	23	10	7	15	1	53	20	113
2018	Procurement	16	28	21	9	6	17	3	55	19	29
2018	Real property	22	38	20	0	11	7	3	66	12	40
2018	Information management	12	22	20	19	11	15	2	40	36	56
2018	Information technology	12	32	15	13	13	13	1	51	31	91
2018	Internal audit	0	15	35	14	7	29	0	21	30	13
2018	Data sciences	10	26	33	13	11	7	1	39	25	69
2018	Policy	13	26	19	14	13	11	4	45	32	369
2018	Project management	15	19	19	23	11	10	3	39	39	118
2018	Other services to the public	29	15	19	15	14	5	3	48	31	34
2018	None of the above	27	19	14	14	12	14	0	54	30	132
2017	Client contact centre	11	32	18	25	7	7	0	47	34	28
2017	Federal regulators	9	13	16	27	10	22	3	29	49	37
2017	Compliance, inspection and enforcement	10	27	10	16	21	16	0	44	44	19
2017	Communications or public affairs	9	27	14	20	13	10	7	43	39	98
2017	Access to information and privacy	33	17	25	0	17	0	8	54	19	12
2017	Security	0	41	20	30	10	0	0	41	40	10
2017	Science and technology	18	25	15	14	12	14	3	52	31	949
2017	Library services	30	20	30	0	10	0	10	55	11	10
2017	Administration and operations	19	21	18	12	15	11	5	47	32	290
2017	Human resources	23	20	19	13	12	10	3	50	28	99
2017	Financial management	16	18	21	14	13	12	5	41	33	98
2017	Procurement	14	34	14	8	12	13	4	58	25	22
2017	Real property	24	22	29	15	0	9	0	51	17	31
2017	Information management	20	27	21	8	11	9	4	54	22	74
2017	Information technology	10	25	13	15	15	23	1	45	39	137
2017	Internal audit	7	7	29	15	15	14	14	20	40	14
2017	Evaluation	17	17	33	7	17	0	9	38	26	12
2017	Data sciences	23	25	18	10	6	13	5	59	19	71
2017	Policy	12	22	16	15	16	15	3	43	38	320
2017	Project management	19	16	19	18	17	9	2	39	39	109
2017	Other services to the public	16	19	18	7	15	20	5	47	29	40
2017	None of the above	15	19	17	13	16	16	4	42	36	157
2014	Client contact centre	10	19	22	19	15	12	2	34	40	41
2014	Federal regulators	14	22	20	10	13	18	3	46	30	57
2014	Compliance, inspection and enforcement	9	17	16	27	19	12	0	30	52	24
2014	Communications or public affairs	13	16	14	19	26	7	5	33	52	132
2014	Security	12	7	20	25	22	6	6	23	55	15
2014	Science and technology	14	24	18	17	13	13	1	44	35	1174
2014	Library services	28	23	13	20	5	0	11	57	28	17
2014	Administration and operations	16	19	15	16	19	11	4	41	41	366
2014	Human resources	19	19	19	10	23	6	3	42	37	90
2014	Financial management	13	25	12	17	20	11	2	44	42	121
2014	Procurement	34	22	16	4	24	0	0	56	28	29
2014	Real property	16	26	8	14	16	21	0	53	37	36
2014	Materiel management	10	34	9	19	27	0	0	44	47	11
2014	Information management	17	21	21	10	10	20	1	48	25	115
2014	Information technology	16	18	26	12	11	15	1	41	28	146
2014	Internal audit	22	33	6	11	22	6	0	58	35	18
2014	Evaluation	20	20	0	21	0	26	13	66	34	15
2014	Other services to the public	18	18	19	14	12	13	5	45	32	84
2014	None of the above	12	19	19	13	20	13	3	38	40	412

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	6	36	19	16	14	9	0	45	34	31
2019	Federal regulators	17	32	17	6	28	0	0	49	34	35
2019	Compliance, inspection and enforcement	10	22	11	45	5	6	0	35	53	18
2019	Communications or public affairs	30	34	17	6	9	5	0	66	16	99
2019	Access to information and privacy	16	31	24	7	22	0	0	46	29	13
2019	Security	13	23	39	6	19	0	0	36	25	16
2019	Science and technology	21	29	19	15	14	2	0	51	29	983
2019	Library services	8	25	35	24	8	0	0	33	32	12
2019	Administration and operations	25	29	18	14	10	4	0	56	25	269
2019	Human resources	21	29	21	20	6	4	0	52	27	108
2019	Financial management	26	35	17	17	5	2	0	62	22	105
2019	Procurement	23	47	14	15	0	0	0	71	15	34
2019	Real property	36	29	23	5	5	0	2	66	10	37
2019	Materiel management	13	45	6	0	36	0	0	59	36	10
2019	Information management	11	37	24	14	9	5	1	51	24	62
2019	Information technology	11	27	19	26	13	4	0	40	41	106
2019	Internal audit	36	38	19	7	0	0	0	74	7	14
2019	Data sciences	21	30	14	17	10	8	0	55	29	74
2019	Policy	22	36	17	15	6	3	0	60	22	411
2019	Project management	22	35	11	13	16	2	0	58	30	139
2019	Other services to the public	23	29	28	9	7	4	0	54	16	44
2019	None of the above	30	29	12	14	7	8	0	63	23	154
2018	Client contact centre	7	25	30	6	21	10	0	36	30	25
2018	Federal regulators	18	21	25	15	18	3	0	40	34	39
2018	Compliance, inspection and enforcement	24	33	11	13	20	0	0	57	32	25
2018	Communications or public affairs	28	39	12	11	7	3	0	70	18	100
2018	Access to information and privacy	29	31	20	20	0	0	0	61	20	10
2018	Security	30	33	15	15	7	0	0	63	22	13
2018	Science and technology	16	31	19	18	14	2	0	48	33	959
2018	Administration and operations	24	31	23	12	8	2	0	56	21	270
2018	Human resources	19	33	16	17	9	4	1	56	28	92
2018	Financial management	21	42	14	14	9	0	1	63	23	114
2018	Procurement	19	45	6	23	7	0	0	64	30	29
2018	Real property	32	24	19	18	5	2	0	57	23	40
2018	Information management	15	31	15	21	16	0	2	47	38	56
2018	Information technology	10	39	22	19	9	1	0	49	29	91
2018	Internal audit	36	36	7	7	7	7	0	77	16	13
2018	Data sciences	9	41	21	15	10	4	0	52	25	67
2018	Policy	17	39	18	12	11	3	0	58	23	372
2018	Project management	15	37	18	19	7	4	1	54	27	118
2018	Other services to the public	24	29	24	12	8	3	0	55	21	34
2018	None of the above	18	31	17	15	12	6	1	53	29	132
2017	Client contact centre	19	42	18	11	7	4	0	63	18	28
2017	Federal regulators	14	35	22	10	19	0	0	49	29	37
2017	Compliance, inspection and enforcement	15	25	27	16	10	6	0	43	28	19
2017	Communications or public affairs	23	39	22	13	3	0	0	62	16	98
2017	Access to information and privacy	41	34	17	8	0	0	0	75	8	12
2017	Security	0	20	50	20	10	0	0	20	30	10
2017	Science and technology	17	31	17	19	14	3	0	49	33	951
2017	Library services	10	41	10	0	20	10	10	63	25	10
2017	Administration and operations	27	32	17	11	7	4	0	62	19	291
2017	Human resources	25	40	13	9	9	2	1	68	19	99
2017	Financial management	21	37	13	14	11	3	1	60	27	99
2017	Procurement	14	42	13	13	14	4	0	59	28	22
2017	Real property	33	33	16	3	6	10	0	73	10	31
2017	Information management	21	34	14	11	16	3	1	57	28	74
2017	Information technology	15	28	18	19	16	3	0	45	36	136
2017	Internal audit	22	64	7	0	0	7	0	92	0	14
2017	Evaluation	34	15	16	0	26	0	9	55	28	12
2017	Data sciences	17	38	18	13	9	5	0	59	23	71
2017	Policy	21	38	14	13	10	3	1	61	24	322
2017	Project management	25	33	21	9	11	2	0	59	20	107
2017	Other services to the public	24	21	19	15	13	9	0	49	30	40
2017	None of the above	23	31	16	16	7	8	0	58	24	157
2014	Client contact centre	24	29	19	14	11	3	0	55	25	41
2014	Federal regulators	20	30	17	19	10	4	0	52	30	57
2014	Compliance, inspection and enforcement	22	36	4	13	25	0	0	58	38	24
2014	Communications or public affairs	11	28	21	20	14	4	1	42	36	132
2014	Security	6	20	19	20	15	13	7	33	44	15
2014	Science and technology	14	30	17	20	16	3	0	46	37	1175
2014	Library services	30	21	20	5	18	0	5	54	25	17
2014	Administration and operations	20	33	16	18	11	2	0	54	29	366
2014	Human resources	17	37	11	16	12	5	1	58	30	90
2014	Financial management	19	28	21	15	12	4	1	49	29	121
2014	Procurement	26	21	20	3	30	0	0	47	33	29
2014	Real property	8	31	28	16	11	7	0	42	29	36
2014	Materiel management	17	28	29	0	26	0	0	46	26	11
2014	Information management	18	33	20	11	15	4	0	53	27	115
2014	Information technology	19	38	18	14	10	1	0	57	24	146
2014	Internal audit	55	22	11	6	6	0	0	77	12	18
2014	Evaluation	27	40	27	7	0	0	0	67	7	15
2014	Other services to the public	18	37	16	10	13	4	2	58	25	84
2014	None of the above	15	32	17	22	11	3	0	49	34	412

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	3	15	18	25	25	4	9	21	58	31
2019	Federal regulators	20	29	15	7	24	3	3	52	33	35
2019	Compliance, inspection and enforcement	5	32	0	29	28	0	6	40	60	18
2019	Communications or public affairs	30	23	21	5	21	0	0	53	25	99
2019	Access to information and privacy	7	39	24	15	15	0	0	46	29	13
2019	Security	13	28	6	0	38	8	6	49	44	16
2019	Science and technology	19	23	13	17	22	3	4	45	41	983
2019	Library services	8	17	25	35	16	0	0	24	51	12
2019	Administration and operations	23	21	16	18	17	2	3	47	36	271
2019	Human resources	17	22	19	17	18	2	5	42	38	108
2019	Financial management	23	30	19	13	13	2	0	55	26	105
2019	Procurement	24	27	9	30	11	0	0	50	41	33
2019	Real property	27	28	13	12	13	7	0	60	27	38
2019	Materiel management	13	0	22	13	26	13	13	18	52	10
2019	Information management	11	30	20	17	18	2	3	42	37	63
2019	Information technology	9	24	16	21	23	4	3	35	48	106
2019	Internal audit	30	28	22	12	8	0	0	58	20	14
2019	Data sciences	16	24	14	20	14	8	5	46	38	74
2019	Policy	26	36	13	11	10	3	2	64	22	412
2019	Project management	18	28	18	12	18	4	3	50	32	139
2019	Other services to the public	16	27	25	7	21	2	2	45	29	44
2019	None of the above	30	22	12	15	15	3	4	56	32	154
2018	Client contact centre	7	27	9	12	28	10	6	41	49	25
2018	Federal regulators	18	16	13	21	32	0	0	34	53	39
2018	Compliance, inspection and enforcement	8	37	17	21	17	0	0	45	38	24
2018	Communications or public affairs	29	29	5	14	16	4	4	63	32	101
2018	Access to information and privacy	20	20	40	10	11	0	0	39	21	10
2018	Security	38	26	7	22	7	0	0	63	29	13
2018	Science and technology	17	23	16	17	22	2	2	42	41	959
2018	Administration and operations	15	29	15	15	20	1	4	46	37	270
2018	Human resources	19	27	11	19	16	3	5	50	38	93
2018	Financial management	17	30	16	20	15	2	1	48	35	114
2018	Procurement	21	26	14	14	14	0	12	53	31	29
2018	Real property	21	22	21	16	17	2	0	45	34	40
2018	Information management	5	27	9	24	30	3	2	34	57	56
2018	Information technology	7	29	15	20	22	6	0	39	45	91
2018	Internal audit	21	20	23	15	15	7	0	43	32	13
2018	Data sciences	11	26	18	21	21	0	4	38	43	69
2018	Policy	28	31	13	11	15	1	2	61	26	372
2018	Project management	12	33	14	20	17	2	2	47	38	119
2018	Other services to the public	12	38	9	8	17	5	12	60	30	35
2018	None of the above	15	23	11	15	28	4	5	41	46	132
2017	Client contact centre	10	25	18	37	3	7	0	38	43	28
2017	Federal regulators	14	21	22	21	19	3	0	36	42	37
2017	Compliance, inspection and enforcement	15	15	11	26	33	0	0	30	59	19
2017	Communications or public affairs	21	35	13	13	12	2	4	60	27	98
2017	Access to information and privacy	24	17	0	25	25	8	0	45	55	12
2017	Security	10	10	20	30	20	11	0	22	56	10
2017	Science and technology	14	22	13	20	24	4	3	39	47	951
2017	Library services	10	31	10	20	10	10	10	50	37	10
2017	Administration and operations	19	25	15	17	18	4	2	47	36	289
2017	Human resources	22	21	19	14	17	2	5	47	34	99
2017	Financial management	13	21	26	20	16	3	0	35	37	99
2017	Procurement	18	25	4	13	19	4	17	55	40	22
2017	Real property	27	28	9	14	13	3	6	61	29	31
2017	Information management	12	22	15	16	28	3	4	37	48	74
2017	Information technology	6	22	16	22	27	4	3	30	53	137
2017	Internal audit	7	64	7	15	7	0	0	71	22	14
2017	Evaluation	17	24	17	0	33	0	9	46	36	12
2017	Data sciences	12	27	18	15	20	2	6	42	39	70
2017	Policy	26	30	14	13	13	2	2	58	27	323
2017	Project management	20	23	17	14	22	2	1	45	38	109
2017	Other services to the public	21	18	6	14	25	9	5	46	46	40
2017	None of the above	16	21	12	22	23	3	3	40	48	158
2014	Client contact centre	13	12	14	34	25	0	3	25	61	41
2014	Federal regulators	16	25	14	21	22	2	0	42	44	57
2014	Compliance, inspection and enforcement	4	38	4	24	26	5	0	44	53	24
2014	Communications or public affairs	9	26	12	26	23	1	3	36	51	132
2014	Security	0	12	7	6	55	13	6	15	76	15
2014	Science and technology	11	20	14	19	31	2	3	33	52	1175
2014	Library services	5	40	13	12	18	12	0	51	34	17
2014	Administration and operations	13	22	15	20	23	2	4	38	46	366
2014	Human resources	16	21	19	23	17	2	2	39	42	90
2014	Financial management	12	25	15	22	24	1	1	38	47	121
2014	Procurement	18	13	10	22	30	3	3	33	56	29
2014	Real property	5	17	19	24	26	6	3	24	55	36
2014	Materiel management	17	18	0	28	26	0	10	39	61	11
2014	Information management	8	15	14	18	35	6	3	26	58	115
2014	Information technology	12	19	20	19	26	3	1	32	47	144
2014	Internal audit	34	32	18	5	11	0	0	66	16	18
2014	Evaluation	40	26	7	27	0	0	0	66	27	15
2014	Other services to the public	17	28	17	10	22	1	5	48	34	84
2014	None of the above	15	22	12	21	23	4	3	40	47	412

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	46	11	19	12	6	3	3	61	19	31
2019	Federal regulators	31	32	23	6	6	0	3	65	12	35
2019	Compliance, inspection and enforcement	39	21	29	0	5	0	6	64	6	18
2019	Communications or public affairs	55	25	11	2	4	0	3	83	6	99
2019	Access to information and privacy	61	23	7	8	0	0	0	84	8	13
2019	Security	27	36	6	12	6	0	12	72	21	16
2019	Science and technology	52	25	11	4	2	1	4	81	7	984
2019	Library services	70	23	8	0	0	0	0	92	0	12
2019	Administration and operations	51	23	12	5	3	2	4	79	8	271
2019	Human resources	54	22	11	3	2	0	9	83	5	108
2019	Financial management	53	17	17	4	3	2	5	75	8	105
2019	Procurement	43	26	14	5	7	0	5	72	13	34
2019	Real property	64	19	10	5	2	0	0	83	7	38
2019	Materiel management	65	13	22	0	0	0	0	78	0	10
2019	Information management	60	21	12	2	3	0	3	83	5	63
2019	Information technology	54	23	11	2	4	4	2	82	6	106
2019	Internal audit	70	22	0	8	0	0	0	92	8	14
2019	Data sciences	51	22	11	7	3	1	6	78	10	74
2019	Policy	44	26	18	5	3	1	3	73	9	411
2019	Project management	50	24	14	7	0	2	4	77	8	138
2019	Other services to the public	58	22	15	0	0	0	5	84	0	43
2019	None of the above	50	22	13	5	1	2	7	79	7	153

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	22	11	7	13	6	5	65	23	31
2019	Federal regulators	46	8	11	6	11	4	14	66	20	35
2019	Compliance, inspection and enforcement	40	17	11	0	16	0	17	68	19	18
2019	Communications or public affairs	48	13	10	4	7	2	17	75	13	99
2019	Access to information and privacy	43	16	16	8	0	0	17	71	10	12
2019	Security	25	17	13	0	12	0	33	62	19	16
2019	Science and technology	60	12	8	3	3	3	9	83	7	981
2019	Library services	40	8	17	8	8	11	8	59	20	12
2019	Administration and operations	56	11	8	4	6	2	12	79	12	269
2019	Human resources	58	9	9	4	5	0	17	79	10	108
2019	Financial management	51	9	7	9	10	2	13	70	22	105
2019	Procurement	47	7	8	23	8	3	5	59	33	34
2019	Real property	51	13	10	13	10	3	0	66	23	38
2019	Materiel management	65	0	6	7	23	0	0	65	29	10
2019	Information management	49	13	11	7	8	0	12	70	17	63
2019	Information technology	45	11	10	7	10	7	10	68	21	106
2019	Internal audit	79	7	8	7	0	0	0	85	7	14
2019	Data sciences	53	13	6	10	8	1	9	73	20	74
2019	Policy	45	15	13	7	9	1	9	67	18	412
2019	Project management	43	12	14	13	6	1	12	63	21	137
2019	Other services to the public	47	27	7	2	6	2	9	84	8	43
2019	None of the above	51	15	4	4	10	3	14	79	16	153

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	20	21	29	13	8	6	2	45	24	30
2019	Federal regulators	32	31	11	11	5	6	3	70	18	35
2019	Compliance, inspection and enforcement	28	45	11	5	5	0	6	77	11	18
2019	Communications or public affairs	61	21	10	0	4	2	3	86	4	99
2019	Access to information and privacy	23	39	15	7	0	0	16	74	9	13
2019	Security	46	12	12	20	0	0	10	65	22	16
2019	Science and technology	45	25	16	5	3	2	3	75	9	980
2019	Library services	49	8	16	0	8	11	8	71	9	12
2019	Administration and operations	50	18	13	9	4	3	3	73	13	270
2019	Human resources	52	15	19	5	3	1	4	71	9	107
2019	Financial management	55	18	15	6	0	2	5	78	6	105
2019	Procurement	37	24	21	15	0	0	3	62	16	34
2019	Real property	46	25	13	10	2	3	0	73	13	36
2019	Materiel management	45	26	6	0	23	0	0	72	23	10
2019	Information management	37	35	19	0	3	1	5	77	3	63
2019	Information technology	36	22	21	7	8	2	4	62	16	105
2019	Internal audit	70	23	7	0	0	0	0	93	0	13
2019	Data sciences	38	28	17	4	3	3	6	73	8	74
2019	Policy	45	25	14	7	4	1	4	74	12	410
2019	Project management	46	25	14	4	5	1	5	76	10	139
2019	Other services to the public	46	24	8	6	11	0	5	73	18	43
2019	None of the above	49	26	8	6	5	3	4	80	11	152

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	19	18	16	10	21	15	2	44	37	31
2019	Federal regulators	24	24	20	9	11	10	3	55	23	34
2019	Compliance, inspection and enforcement	28	34	11	16	5	0	6	66	23	18
2019	Communications or public affairs	55	19	14	1	6	3	3	78	7	99
2019	Access to information and privacy	38	16	15	15	8	0	8	59	25	13
2019	Security	40	18	12	12	7	0	10	65	22	16
2019	Science and technology	44	23	14	5	4	5	5	74	10	980
2019	Library services	32	16	25	0	8	11	8	59	9	12
2019	Administration and operations	44	19	11	11	5	6	5	71	17	269
2019	Human resources	42	20	13	7	7	1	11	70	16	107
2019	Financial management	50	15	13	7	1	7	6	75	9	104
2019	Procurement	31	27	16	21	3	0	3	60	24	34
2019	Real property	33	29	15	10	5	7	0	68	16	38
2019	Materiel management	59	13	6	0	23	0	0	72	23	10
2019	Information management	40	25	15	5	3	5	7	74	9	61
2019	Information technology	34	19	16	8	9	7	7	61	20	106
2019	Internal audit	85	7	8	0	0	0	0	92	0	14
2019	Data sciences	41	18	20	4	6	7	5	66	11	72
2019	Policy	44	20	15	8	5	4	5	70	14	410
2019	Project management	41	24	15	5	9	1	5	69	14	138
2019	Other services to the public	43	26	9	6	9	2	5	75	16	43
2019	None of the above	46	20	15	4	4	5	6	74	9	153

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	28	3	20	16	22	3	8	35	43	31
2019	Federal regulators	29	26	6	11	16	4	9	62	31	35
2019	Compliance, inspection and enforcement	40	11	27	10	6	0	6	54	17	18
2019	Communications or public affairs	59	16	8	2	5	5	4	83	7	98
2019	Access to information and privacy	44	33	0	0	0	0	23	100	0	13
2019	Security	43	12	19	0	7	0	19	68	9	16
2019	Science and technology	41	15	13	10	11	4	6	62	24	976
2019	Library services	48	8	9	0	24	11	0	62	27	12
2019	Administration and operations	50	12	11	6	10	6	5	70	18	271
2019	Human resources	51	13	10	8	5	1	11	73	15	107
2019	Financial management	55	11	7	4	11	3	9	75	17	105
2019	Procurement	22	26	20	12	17	0	3	49	30	34
2019	Real property	34	22	24	5	10	3	2	59	16	38
2019	Materiel management	52	7	6	23	13	0	0	59	36	10
2019	Information management	52	7	8	14	13	1	5	63	29	62
2019	Information technology	37	10	11	13	15	6	7	55	32	106
2019	Internal audit	100	0	0	0	0	0	0	100	0	14
2019	Data sciences	45	13	21	4	9	3	7	63	14	72
2019	Policy	65	8	8	4	4	2	9	83	9	412
2019	Project management	49	15	13	7	8	1	7	70	16	139
2019	Other services to the public	46	17	4	6	19	2	5	69	27	43
2019	None of the above	54	14	8	7	3	5	9	79	12	152

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	57	17	12	8	0	0	6	79	9	30
2019	Federal regulators	71	17	5	0	0	4	3	94	0	35
2019	Compliance, inspection and enforcement	84	0	10	0	0	0	6	89	0	18
2019	Communications or public affairs	83	7	4	4	0	1	2	92	4	98
2019	Access to information and privacy	67	17	7	0	0	0	8	92	0	13
2019	Security	56	6	6	6	7	0	19	76	16	16
2019	Science and technology	68	17	5	3	1	3	4	91	4	983
2019	Library services	82	0	9	0	0	0	8	90	0	12
2019	Administration and operations	61	14	12	4	1	3	5	82	6	270
2019	Human resources	68	9	5	3	5	2	8	85	9	108
2019	Financial management	71	14	6	1	2	3	4	91	3	105
2019	Procurement	43	20	13	10	12	0	3	64	22	34
2019	Real property	56	18	9	7	7	3	0	76	15	38
2019	Materiel management	71	0	7	10	0	13	0	81	11	10
2019	Information management	54	17	10	9	2	3	5	77	12	63
2019	Information technology	53	21	9	5	2	6	4	83	8	105
2019	Internal audit	100	0	0	0	0	0	0	100	0	14
2019	Data sciences	62	22	5	3	0	1	7	92	3	74
2019	Policy	80	9	3	1	1	1	5	95	2	409
2019	Project management	71	10	10	3	1	1	4	85	4	139
2019	Other services to the public	70	6	8	7	2	0	7	83	9	43
2019	None of the above	64	20	3	2	2	2	7	93	4	153

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	53	14	10	0	11	3	8	75	13	31
2019	Federal regulators	57	11	14	0	6	6	6	78	6	35
2019	Compliance, inspection and enforcement	83	0	11	0	0	0	6	89	0	18
2019	Communications or public affairs	81	7	3	1	4	2	3	92	5	99
2019	Access to information and privacy	67	8	7	8	0	0	8	83	9	13
2019	Security	60	12	13	0	0	0	14	84	0	16
2019	Science and technology	76	7	4	3	2	5	3	90	5	980
2019	Library services	84	0	0	16	0	0	0	84	16	12
2019	Administration and operations	73	8	4	4	3	4	4	88	7	270
2019	Human resources	76	8	6	1	0	3	7	93	1	108
2019	Financial management	76	5	8	2	0	5	5	89	2	105
2019	Procurement	71	9	3	5	0	7	5	92	5	33
2019	Real property	79	11	0	0	2	7	0	97	3	38
2019	Materiel management	68	6	13	0	13	0	0	74	13	10
2019	Information management	75	6	8	1	3	0	7	86	5	62
2019	Information technology	65	11	3	3	6	8	4	86	10	105
2019	Internal audit	86	6	0	0	8	0	0	92	8	14
2019	Data sciences	66	14	1	1	4	8	7	93	6	74
2019	Policy	78	9	4	1	2	2	3	92	3	411
2019	Project management	70	10	7	2	1	4	5	88	4	137
2019	Other services to the public	75	11	2	2	2	0	7	93	5	42
2019	None of the above	76	6	1	3	3	2	9	93	7	152

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	66	16	7	0	0	3	8	92	0	31
2019	Federal regulators	63	11	6	0	0	4	17	93	0	35
2019	Compliance, inspection and enforcement	73	0	16	0	0	0	11	82	0	18
2019	Communications or public affairs	87	2	2	1	2	1	5	95	3	99
2019	Access to information and privacy	75	8	8	0	0	0	8	91	0	13
2019	Security	81	0	0	0	0	0	19	100	0	16
2019	Science and technology	81	6	2	1	0	3	8	96	1	978
2019	Library services	80	0	0	0	0	8	11	100	0	12
2019	Administration and operations	76	6	2	1	2	3	8	94	3	270
2019	Human resources	81	4	2	0	0	0	13	97	0	108
2019	Financial management	84	4	3	0	0	3	6	97	0	105
2019	Procurement	73	7	3	0	7	0	10	89	8	33
2019	Real property	80	10	3	0	2	5	0	95	2	38
2019	Materiel management	59	10	6	0	13	13	0	78	15	10
2019	Information management	80	3	1	0	0	3	13	98	0	63
2019	Information technology	74	6	2	0	2	6	10	95	2	106
2019	Internal audit	93	0	0	7	0	0	0	93	7	14
2019	Data sciences	72	9	1	0	1	3	14	97	1	74
2019	Policy	82	4	1	1	1	1	9	96	2	404
2019	Project management	71	5	6	1	2	1	13	90	4	139
2019	Other services to the public	81	5	2	0	0	0	11	98	0	43
2019	None of the above	75	6	2	2	1	2	13	95	3	153

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	7	35	29	18	4	7	0	45	24	31
2019	Federal regulators	23	43	14	8	5	6	0	71	14	35
2019	Compliance, inspection and enforcement	16	27	17	29	11	0	0	43	40	18
2019	Communications or public affairs	29	38	17	7	6	3	0	69	14	98
2019	Access to information and privacy	8	54	16	7	7	0	7	67	16	13
2019	Security	18	17	27	12	19	6	0	38	34	16
2019	Science and technology	21	41	18	10	5	4	0	65	16	984
2019	Library services	8	77	0	8	8	0	0	84	16	12
2019	Administration and operations	24	40	21	7	4	4	1	66	12	271
2019	Human resources	24	39	19	7	4	7	0	68	11	107
2019	Financial management	26	40	21	5	3	4	1	70	8	104
2019	Procurement	33	31	27	3	0	4	0	68	3	34
2019	Real property	43	36	12	5	0	2	2	83	5	38
2019	Materiel management	20	20	35	26	0	0	0	39	26	10
2019	Information management	25	40	25	3	4	1	1	67	7	63
2019	Information technology	18	37	22	11	8	4	0	57	19	106
2019	Internal audit	21	52	19	0	0	8	0	79	0	14
2019	Data sciences	17	50	16	7	1	9	0	73	9	73
2019	Policy	16	51	19	8	3	3	0	70	11	411
2019	Project management	17	45	24	8	4	2	1	63	12	139
2019	Other services to the public	26	35	25	8	4	2	0	62	12	43
2019	None of the above	21	45	12	11	4	6	1	71	16	153
2018	Client contact centre	11	18	39	19	9	4	0	30	28	25
2018	Federal regulators	21	38	23	13	3	3	0	60	16	39
2018	Compliance, inspection and enforcement	15	48	25	4	8	0	0	63	12	25
2018	Communications or public affairs	33	34	22	4	5	3	0	68	9	100
2018	Access to information and privacy	20	41	40	0	0	0	0	60	0	10
2018	Security	45	26	29	0	0	0	0	71	0	13
2018	Science and technology	19	43	20	10	5	3	0	64	15	963
2018	Administration and operations	21	38	22	6	6	6	1	63	14	271
2018	Human resources	31	30	24	9	5	1	0	62	14	93
2018	Financial management	21	43	19	9	6	3	0	66	15	114
2018	Procurement	30	38	14	3	4	11	0	76	8	29
2018	Real property	31	40	16	7	0	5	0	75	8	40
2018	Information management	16	32	25	18	7	0	2	49	26	56
2018	Information technology	15	41	22	6	7	9	0	62	14	91
2018	Internal audit	7	65	14	0	7	7	0	77	8	13
2018	Data sciences	13	40	30	10	5	1	0	55	15	69
2018	Policy	25	43	18	6	5	3	0	70	12	372
2018	Project management	16	43	24	5	6	5	1	63	11	119
2018	Other services to the public	21	31	40	3	5	0	0	52	8	35
2018	None of the above	24	32	24	10	5	5	0	59	16	132
2017	Client contact centre	15	32	32	10	6	4	0	49	18	28
2017	Federal regulators	8	47	24	10	5	5	0	58	17	37
2017	Compliance, inspection and enforcement	21	37	11	10	11	10	0	64	24	19
2017	Communications or public affairs	26	46	14	8	5	1	0	72	13	96
2017	Access to information and privacy	33	34	17	0	8	8	0	72	9	12
2017	Security	0	40	41	10	0	10	0	44	11	10
2017	Science and technology	19	40	18	11	6	5	1	62	18	951
2017	Library services	20	30	30	10	0	0	10	56	11	10
2017	Administration and operations	25	32	20	9	6	7	0	62	16	290
2017	Human resources	23	37	27	6	2	6	0	64	8	100
2017	Financial management	20	37	21	8	8	2	3	60	17	99
2017	Procurement	27	59	8	6	0	0	0	86	6	22
2017	Real property	30	25	29	3	6	6	0	59	10	31
2017	Information management	22	34	16	12	7	8	1	61	21	74
2017	Information technology	17	37	16	13	8	6	2	59	23	137
2017	Internal audit	21	57	7	7	0	7	0	84	8	14
2017	Evaluation	18	31	17	0	17	17	0	59	21	12
2017	Data sciences	22	42	23	7	1	4	0	67	9	71
2017	Policy	22	45	17	9	5	2	0	68	14	322
2017	Project management	22	42	18	11	3	3	0	66	15	109
2017	Other services to the public	15	41	21	9	3	12	0	63	14	40
2017	None of the above	22	38	13	14	4	9	0	66	20	158

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	41	25	7	4	0	0	63	11	30
2019	Federal regulators	18	38	24	14	6	0	0	56	20	34
2019	Compliance, inspection and enforcement	22	28	22	17	11	0	0	50	28	18
2019	Communications or public affairs	48	31	9	5	4	3	1	82	9	98
2019	Access to information and privacy	0	62	0	23	15	0	0	62	38	13
2019	Security	37	17	21	6	12	7	0	58	20	16
2019	Science and technology	40	37	13	5	3	2	0	79	9	978
2019	Library services	8	46	29	17	0	0	0	54	17	11
2019	Administration and operations	40	31	15	7	4	3	0	74	11	267
2019	Human resources	39	40	13	4	1	2	0	81	6	108
2019	Financial management	45	31	13	3	2	6	0	81	5	105
2019	Procurement	62	21	15	3	0	0	0	82	3	34
2019	Real property	58	30	12	0	0	0	0	88	0	38
2019	Materiel management	33	25	16	0	13	13	0	66	15	10
2019	Information management	33	46	11	3	2	3	1	83	6	63
2019	Information technology	33	36	16	7	3	6	0	72	10	106
2019	Internal audit	43	38	12	7	0	0	0	81	7	14
2019	Data sciences	38	36	15	4	3	4	0	77	7	73
2019	Policy	26	46	14	8	4	2	0	74	12	407
2019	Project management	32	37	18	6	4	4	0	71	10	137
2019	Other services to the public	39	38	11	11	0	2	0	78	11	43
2019	None of the above	41	33	11	9	3	2	0	76	12	151
2018	Client contact centre	18	57	21	3	0	0	0	75	3	25
2018	Federal regulators	30	30	26	3	8	3	0	62	11	37
2018	Compliance, inspection and enforcement	48	36	12	4	0	0	0	84	4	25
2018	Communications or public affairs	43	42	9	1	3	3	0	87	4	100
2018	Access to information and privacy	49	20	31	0	0	0	0	69	0	10
2018	Security	56	29	15	0	0	0	0	85	0	13
2018	Science and technology	41	40	11	4	2	2	0	82	6	956
2018	Administration and operations	46	34	11	4	2	2	1	82	6	267
2018	Human resources	41	36	12	5	3	3	0	79	9	92
2018	Financial management	43	45	11	1	1	0	0	87	2	113
2018	Procurement	60	30	7	0	0	3	0	93	0	29
2018	Real property	43	44	14	0	0	0	0	86	0	40
2018	Information management	22	59	10	2	5	0	2	82	8	57
2018	Information technology	33	48	13	2	1	2	0	83	4	91
2018	Internal audit	57	35	0	7	0	0	0	93	7	13
2018	Data sciences	37	44	11	1	3	3	0	84	4	68
2018	Policy	29	47	13	6	3	2	0	77	10	371
2018	Project management	34	40	18	6	0	2	0	75	6	117
2018	Other services to the public	31	40	20	3	6	0	0	71	9	34
2018	None of the above	43	33	12	7	3	1	0	77	10	132
2017	Client contact centre	38	42	17	3	0	0	0	80	3	28
2017	Federal regulators	22	44	21	5	8	0	0	66	13	37
2017	Compliance, inspection and enforcement	47	26	11	5	5	6	0	77	11	19
2017	Communications or public affairs	31	55	5	6	1	2	0	88	7	98
2017	Access to information and privacy	66	17	0	17	0	0	0	83	17	12
2017	Security	31	40	20	0	0	10	0	78	0	10
2017	Science and technology	40	39	12	4	2	3	0	82	6	950
2017	Library services	40	30	20	0	0	10	0	78	0	10
2017	Administration and operations	44	36	12	2	2	3	0	83	5	291
2017	Human resources	41	41	9	3	3	2	0	84	7	100
2017	Financial management	39	37	11	6	4	2	0	78	10	99
2017	Procurement	58	36	6	0	0	0	0	94	0	22
2017	Real property	56	25	13	3	3	0	0	81	6	31
2017	Information management	31	45	10	5	3	7	0	81	9	74
2017	Information technology	30	49	12	2	1	6	0	83	4	137
2017	Internal audit	14	65	15	0	0	7	0	84	0	14
2017	Evaluation	48	26	9	9	9	0	0	74	17	12
2017	Data sciences	45	42	7	3	1	3	0	89	4	71
2017	Policy	33	44	12	6	3	2	0	79	9	322
2017	Project management	39	36	18	3	3	3	0	76	5	109
2017	Other services to the public	33	45	10	8	5	0	0	78	12	40
2017	None of the above	40	38	13	4	1	6	0	82	4	158
2014	Client contact centre	23	51	22	0	0	4	0	77	0	41
2014	Federal regulators	41	38	12	7	1	0	0	79	8	57
2014	Compliance, inspection and enforcement	34	36	7	12	5	5	0	74	18	24
2014	Communications or public affairs	32	41	16	6	1	4	0	76	7	132
2014	Security	54	27	13	6	0	0	0	81	6	15
2014	Science and technology	40	39	11	5	2	3	0	82	7	1173
2014	Library services	23	39	33	0	5	0	0	62	5	17
2014	Administration and operations	42	37	11	4	3	3	0	81	7	367
2014	Human resources	38	39	13	3	2	4	1	81	5	90
2014	Financial management	47	35	13	0	4	1	0	83	4	121
2014	Procurement	44	41	10	0	0	4	0	89	0	29
2014	Real property	27	46	19	3	3	3	0	75	6	36
2014	Materiel management	34	19	21	8	18	0	0	53	26	11
2014	Information management	42	37	14	1	2	2	1	82	3	115
2014	Information technology	44	36	13	3	1	3	0	83	4	146
2014	Internal audit	45	38	6	0	0	11	0	93	0	18
2014	Evaluation	60	19	14	7	0	0	0	79	7	15
2014	Other services to the public	45	38	11	2	0	2	2	87	2	82
2014	None of the above	36	36	13	6	4	5	0	76	10	411

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	25	38	29	0	4	4	0	65	4	31
2019	Federal regulators	26	35	22	11	0	3	4	64	12	35
2019	Compliance, inspection and enforcement	12	23	42	11	0	12	0	40	13	17
2019	Communications or public affairs	46	32	9	5	4	3	1	81	9	99
2019	Access to information and privacy	46	38	16	0	0	0	0	84	0	13
2019	Security	37	6	25	0	19	8	4	50	22	16
2019	Science and technology	43	35	12	4	2	4	0	81	6	981
2019	Library services	8	58	8	8	0	20	0	81	9	12
2019	Administration and operations	45	34	14	2	3	3	0	81	5	268
2019	Human resources	38	41	17	1	0	3	0	82	1	107
2019	Financial management	47	32	11	2	1	6	1	85	3	105
2019	Procurement	73	17	4	0	0	3	3	95	0	34
2019	Real property	56	32	5	3	0	4	0	92	3	38
2019	Materiel management	20	55	12	0	13	0	0	75	13	10
2019	Information management	37	37	11	3	2	8	1	82	6	63
2019	Information technology	37	38	14	2	4	5	0	79	6	104
2019	Internal audit	51	36	6	7	0	0	0	88	7	14
2019	Data sciences	33	33	13	8	1	12	0	75	10	74
2019	Policy	35	42	11	6	2	4	0	80	8	407
2019	Project management	33	39	15	4	4	6	0	76	8	139
2019	Other services to the public	46	37	12	0	2	4	0	85	2	42
2019	None of the above	41	27	17	7	3	5	1	72	10	152
2018	Client contact centre	19	49	23	6	0	3	0	70	7	25
2018	Federal regulators	37	29	23	5	0	5	0	70	6	38
2018	Compliance, inspection and enforcement	48	33	15	0	0	4	0	84	0	25
2018	Communications or public affairs	40	38	11	5	3	3	0	81	8	99
2018	Access to information and privacy	39	10	41	0	0	10	0	55	0	10
2018	Security	38	48	7	7	0	0	0	85	7	13
2018	Science and technology	41	37	13	4	2	4	0	81	6	959
2018	Administration and operations	47	31	13	4	1	3	1	81	5	269
2018	Human resources	42	39	8	4	3	4	0	84	8	92
2018	Financial management	41	38	18	2	1	0	0	80	3	114
2018	Procurement	43	41	11	0	0	6	0	89	0	29
2018	Real property	40	40	12	2	0	2	4	85	2	40
2018	Information management	25	42	18	4	4	6	2	73	8	57
2018	Information technology	32	43	15	5	0	5	0	79	6	90
2018	Internal audit	43	43	7	0	0	7	0	92	0	13
2018	Data sciences	30	41	13	7	1	8	0	76	9	68
2018	Policy	31	44	15	3	2	4	0	79	6	370
2018	Project management	34	38	17	4	0	4	2	77	5	117
2018	Other services to the public	31	47	13	3	3	3	0	81	6	34
2018	None of the above	42	31	20	1	2	3	1	76	3	132
2017	Client contact centre	26	52	22	0	0	0	0	78	0	28
2017	Federal regulators	19	54	13	8	0	6	0	78	8	37
2017	Compliance, inspection and enforcement	31	37	5	16	5	5	0	72	22	19
2017	Communications or public affairs	33	43	10	7	3	4	0	79	10	98
2017	Access to information and privacy	41	34	0	8	8	8	0	82	18	12
2017	Security	21	40	30	0	0	10	0	67	0	10
2017	Science and technology	36	37	15	3	2	7	0	78	6	951
2017	Library services	30	30	0	10	0	20	10	86	14	10
2017	Administration and operations	45	34	12	1	2	6	0	84	4	289
2017	Human resources	47	31	8	3	3	7	1	85	7	100
2017	Financial management	36	37	15	6	2	3	0	76	8	99
2017	Procurement	53	38	4	0	0	4	0	95	0	21
2017	Real property	52	29	13	0	0	6	0	86	0	31
2017	Information management	39	33	15	4	4	5	0	76	8	74
2017	Information technology	31	39	18	3	2	6	1	75	5	136
2017	Internal audit	42	36	22	0	0	0	0	78	0	14
2017	Evaluation	43	16	9	0	9	24	0	77	11	12
2017	Data sciences	39	35	15	3	1	7	0	80	4	71
2017	Policy	34	39	14	3	3	7	0	78	7	322
2017	Project management	36	34	18	5	1	6	0	75	7	109
2017	Other services to the public	36	29	11	5	5	14	0	75	11	40
2017	None of the above	38	34	14	3	1	10	0	80	4	157
2014	Client contact centre	33	46	12	0	0	10	0	87	0	41
2014	Federal regulators	47	27	12	5	1	7	0	80	7	57
2014	Compliance, inspection and enforcement	33	33	17	4	4	10	0	73	8	24
2014	Communications or public affairs	35	39	17	2	1	6	0	78	4	132
2014	Security	39	35	20	6	0	0	0	74	6	15
2014	Science and technology	39	38	12	3	1	7	0	83	4	1174
2014	Library services	34	39	26	0	0	0	0	74	0	17
2014	Administration and operations	43	36	13	0	3	4	1	83	4	367
2014	Human resources	44	37	8	4	0	6	1	87	5	90
2014	Financial management	47	34	9	4	2	4	0	84	6	121
2014	Procurement	47	30	7	3	0	12	0	88	4	29
2014	Real property	29	30	16	3	8	15	0	69	12	36
2014	Materiel management	26	27	30	17	0	0	0	53	17	11
2014	Information management	41	30	15	2	2	9	1	78	5	115
2014	Information technology	41	35	14	4	1	5	0	80	6	146
2014	Internal audit	55	23	5	0	0	17	0	93	0	18
2014	Evaluation	53	27	0	7	0	13	0	92	8	15
2014	Other services to the public	44	36	10	4	0	5	2	85	4	84
2014	None of the above	39	33	14	3	3	9	0	78	7	411

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	33	26	7	4	0	0	63	11	30
2019	Federal regulators	34	49	3	8	5	0	0	83	14	35
2019	Compliance, inspection and enforcement	27	45	5	11	11	0	0	73	22	18
2019	Communications or public affairs	66	23	6	3	3	0	0	89	6	99
2019	Access to information and privacy	46	15	16	23	0	0	0	61	23	13
2019	Security	56	6	12	12	13	0	0	62	25	16
2019	Science and technology	51	31	10	5	3	0	0	82	8	983
2019	Library services	45	32	15	8	0	0	0	77	8	12
2019	Administration and operations	52	32	8	5	3	0	0	84	8	272
2019	Human resources	46	41	7	5	1	0	0	87	6	107
2019	Financial management	53	34	8	5	1	0	0	86	6	103
2019	Procurement	77	16	7	0	0	0	0	93	0	34
2019	Real property	70	15	12	2	0	0	0	85	2	38
2019	Materiel management	33	16	38	0	13	0	0	49	13	10
2019	Information management	42	43	6	5	2	1	0	86	7	63
2019	Information technology	41	36	9	8	4	1	0	78	12	106
2019	Internal audit	58	30	0	12	0	0	0	88	12	14
2019	Data sciences	44	41	7	6	1	0	0	85	8	74
2019	Policy	45	38	10	4	2	1	0	84	6	408
2019	Project management	47	38	10	3	2	0	0	85	5	139
2019	Other services to the public	58	26	13	0	2	0	0	85	2	43
2019	None of the above	53	33	7	3	3	0	1	86	7	154
2018	Client contact centre	15	56	25	0	3	0	0	71	3	25
2018	Federal regulators	40	37	18	3	3	0	0	77	5	38
2018	Compliance, inspection and enforcement	52	36	4	8	0	0	0	88	8	25
2018	Communications or public affairs	52	35	8	2	2	0	1	88	4	100
2018	Access to information and privacy	49	20	21	0	0	10	0	77	0	10
2018	Security	49	37	7	7	0	0	0	85	7	13
2018	Science and technology	47	36	9	5	3	1	0	83	8	960
2018	Administration and operations	53	33	8	3	2	0	0	86	5	269
2018	Human resources	45	39	9	5	2	0	1	84	7	93
2018	Financial management	52	37	10	1	0	0	0	89	1	114
2018	Procurement	63	30	7	0	0	0	0	93	0	29
2018	Real property	54	37	7	2	0	0	0	91	2	40
2018	Information management	29	60	6	0	2	2	2	91	2	56
2018	Information technology	44	38	13	4	1	0	0	83	5	91
2018	Internal audit	50	43	0	7	0	0	0	93	7	13
2018	Data sciences	43	35	16	2	4	0	0	78	6	67
2018	Policy	45	39	8	4	3	0	0	85	7	370
2018	Project management	41	41	13	4	1	0	1	83	5	117
2018	Other services to the public	36	40	16	8	0	0	0	75	8	34
2018	None of the above	48	34	11	4	2	1	0	82	6	132
2017	Client contact centre	41	45	3	7	3	0	0	86	10	28
2017	Federal regulators	36	51	5	3	5	0	0	87	8	37
2017	Compliance, inspection and enforcement	41	31	11	5	5	6	0	77	11	19
2017	Communications or public affairs	38	51	6	2	3	0	0	89	5	98
2017	Access to information and privacy	75	25	0	0	0	0	0	100	0	12
2017	Security	31	49	10	10	0	0	0	80	10	10
2017	Science and technology	44	37	11	6	2	1	0	81	8	952
2017	Library services	50	30	20	0	0	0	0	80	0	10
2017	Administration and operations	50	35	8	3	3	0	0	86	5	291
2017	Human resources	47	37	8	5	3	0	0	85	7	100
2017	Financial management	46	34	9	5	5	0	0	80	10	98
2017	Procurement	52	34	10	4	0	0	0	86	4	22
2017	Real property	65	18	9	7	0	0	0	83	7	31
2017	Information management	45	38	11	4	3	0	0	82	7	73
2017	Information technology	36	46	12	5	1	0	0	81	6	137
2017	Internal audit	35	65	0	0	0	0	0	100	0	14
2017	Evaluation	59	17	7	9	9	0	0	76	17	12
2017	Data sciences	51	32	13	4	0	0	0	83	4	71
2017	Policy	44	40	6	5	4	0	0	84	9	322
2017	Project management	45	32	12	5	3	1	1	79	8	109
2017	Other services to the public	47	34	10	5	5	0	0	80	10	40
2017	None of the above	46	35	10	6	3	0	0	81	8	158
2014	Client contact centre	23	58	14	3	0	2	0	83	3	41
2014	Federal regulators	43	42	12	2	1	0	0	85	3	57
2014	Compliance, inspection and enforcement	43	23	14	18	4	0	0	65	21	24
2014	Communications or public affairs	45	32	15	6	2	0	1	77	8	132
2014	Security	46	20	19	6	8	0	0	66	15	15
2014	Science and technology	42	36	12	7	3	1	0	78	10	1174
2014	Library services	52	29	13	6	0	0	0	80	6	17
2014	Administration and operations	48	34	12	3	4	0	0	81	7	364
2014	Human resources	51	32	8	6	2	0	1	85	8	90
2014	Financial management	48	30	12	3	5	1	0	79	9	121
2014	Procurement	62	31	3	0	0	4	0	97	0	29
2014	Real property	39	48	8	3	3	0	0	87	5	36
2014	Materiel management	44	19	10	0	26	0	0	64	26	11
2014	Information management	46	40	12	0	2	0	0	86	2	115
2014	Information technology	46	39	8	2	3	1	0	87	5	146
2014	Internal audit	50	33	11	6	0	0	0	83	6	18
2014	Evaluation	47	26	13	14	0	0	0	73	14	15
2014	Other services to the public	51	35	7	2	3	2	0	87	6	84
2014	None of the above	43	37	10	6	2	1	0	82	8	411

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	24	33	24	8	4	7	0	61	13	31
2019	Federal regulators	35	32	9	14	11	0	0	66	25	35
2019	Compliance, inspection and enforcement	22	35	16	11	16	0	0	56	27	18
2019	Communications or public affairs	55	28	8	3	6	0	0	83	8	99
2019	Access to information and privacy	22	23	17	16	22	0	0	45	38	13
2019	Security	50	19	0	19	13	0	0	69	31	16
2019	Science and technology	40	31	15	9	5	1	0	71	13	984
2019	Library services	25	44	15	8	8	0	0	69	16	12
2019	Administration and operations	43	30	15	6	6	0	0	73	11	268
2019	Human resources	36	33	14	13	2	2	0	70	15	108
2019	Financial management	42	33	17	6	2	1	0	75	8	103
2019	Procurement	76	15	7	3	0	0	0	90	3	34
2019	Real property	51	23	21	3	2	0	0	74	5	38
2019	Materiel management	20	7	32	29	13	0	0	26	42	10
2019	Information management	30	40	12	9	7	1	0	72	16	63
2019	Information technology	34	28	20	9	8	1	0	63	17	106
2019	Internal audit	43	37	13	7	0	0	0	80	7	14
2019	Data sciences	40	34	9	12	3	1	0	75	15	73
2019	Policy	34	40	15	6	4	1	0	75	10	411
2019	Project management	38	36	15	8	2	0	1	74	10	139
2019	Other services to the public	43	36	14	2	2	0	2	81	5	42
2019	None of the above	45	26	15	6	6	1	1	72	12	154
2018	Client contact centre	11	57	23	5	3	0	0	68	9	25
2018	Federal regulators	32	26	26	5	8	3	0	60	13	38
2018	Compliance, inspection and enforcement	56	19	13	4	8	0	0	75	12	25
2018	Communications or public affairs	44	31	14	6	4	1	0	76	10	100
2018	Security	49	15	22	15	0	0	0	63	15	13
2018	Science and technology	35	34	17	9	5	0	0	69	14	962
2018	Administration and operations	43	30	16	5	5	1	0	74	10	267
2018	Human resources	39	27	20	7	4	2	0	68	12	93
2018	Financial management	43	33	17	6	2	0	0	75	8	114
2018	Procurement	54	36	7	0	4	0	0	89	4	29
2018	Real property	45	36	9	7	2	0	0	81	9	40
2018	Information management	27	40	13	13	6	0	2	68	19	57
2018	Information technology	26	44	20	6	4	0	0	70	9	91
2018	Internal audit	42	36	14	7	0	0	0	79	7	13
2018	Data sciences	34	27	18	15	6	0	0	61	21	68
2018	Policy	37	35	15	8	4	1	0	72	13	369
2018	Project management	37	36	20	5	3	0	0	72	8	117
2018	Other services to the public	28	29	22	20	0	0	0	58	20	34
2018	None of the above	40	30	18	6	4	1	1	72	10	131
2017	Client contact centre	40	29	24	0	7	0	0	69	7	28
2017	Federal regulators	27	39	18	11	5	0	0	66	16	37
2017	Compliance, inspection and enforcement	25	27	17	5	16	5	5	58	24	19
2017	Communications or public affairs	30	47	11	8	4	0	0	77	12	98
2017	Access to information and privacy	66	25	8	0	0	0	0	92	0	12
2017	Security	20	40	30	0	10	0	0	60	10	10
2017	Science and technology	33	33	17	10	6	1	0	67	16	953
2017	Library services	50	30	20	0	0	0	0	80	0	10
2017	Administration and operations	40	37	13	5	4	1	0	78	9	289
2017	Human resources	41	30	19	5	4	1	0	72	8	100
2017	Financial management	39	29	17	8	6	0	0	69	14	99
2017	Procurement	52	32	4	12	0	0	0	84	12	22
2017	Real property	53	22	9	10	6	0	0	75	17	31
2017	Information management	35	29	20	12	4	0	0	64	16	74
2017	Information technology	28	33	20	10	8	0	0	62	18	137
2017	Internal audit	35	51	7	7	0	0	0	85	7	14
2017	Evaluation	42	26	9	15	9	0	0	67	24	12
2017	Data sciences	42	40	10	6	3	0	0	82	8	70
2017	Policy	36	40	12	7	5	1	0	76	12	322
2017	Project management	36	35	15	11	3	1	0	72	13	109
2017	Other services to the public	37	30	21	10	2	0	0	67	12	40
2017	None of the above	40	26	20	9	4	1	0	67	13	158
2014	Client contact centre	18	53	19	7	0	0	3	73	7	41
2014	Federal regulators	29	40	21	5	5	0	0	69	10	57
2014	Compliance, inspection and enforcement	35	27	12	15	12	0	0	62	26	24
2014	Communications or public affairs	30	35	18	14	3	0	0	65	16	132
2014	Security	34	26	25	8	6	0	0	60	15	15
2014	Science and technology	22	37	18	14	8	0	0	60	22	1175
2014	Library services	34	23	30	6	5	0	0	58	12	17
2014	Administration and operations	36	32	19	8	6	0	0	68	13	367
2014	Human resources	36	36	12	5	9	1	1	73	15	89
2014	Financial management	37	27	17	6	9	2	2	66	16	121
2014	Procurement	49	31	7	7	6	0	0	79	13	29
2014	Real property	24	42	17	8	8	0	0	67	16	36
2014	Materiel management	34	21	9	19	17	0	0	55	36	11
2014	Information management	33	34	20	9	4	0	1	68	12	115
2014	Information technology	28	42	18	6	4	1	0	72	10	146
2014	Internal audit	39	44	11	0	6	0	0	83	6	18
2014	Evaluation	47	20	27	7	0	0	0	67	7	15
2014	Other services to the public	34	36	18	7	4	1	0	70	11	84
2014	None of the above	27	38	18	10	4	2	0	67	14	412

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	24	23	33	14	6	0	0	47	20	31
2019	Federal regulators	35	29	17	11	8	0	0	63	19	35
2019	Compliance, inspection and enforcement	22	40	11	17	11	0	0	62	28	18
2019	Communications or public affairs	54	29	10	1	5	0	0	84	6	98
2019	Access to information and privacy	31	15	24	16	15	0	0	45	31	13
2019	Security	50	12	6	24	7	0	0	62	31	16
2019	Science and technology	37	34	15	11	4	0	0	71	15	979
2019	Library services	25	44	15	8	8	0	0	69	16	12
2019	Administration and operations	42	34	12	7	5	0	0	76	12	271
2019	Human resources	37	38	16	8	1	0	0	75	9	108
2019	Financial management	43	33	13	9	1	1	0	76	10	104
2019	Procurement	71	15	11	3	0	0	0	86	3	34
2019	Real property	51	25	17	7	0	0	0	76	7	38
2019	Materiel management	7	20	32	29	13	0	0	26	42	10
2019	Information management	29	41	18	7	5	0	0	70	12	63
2019	Information technology	33	32	19	9	7	1	0	66	15	106
2019	Internal audit	38	48	14	0	0	0	0	86	0	13
2019	Data sciences	39	31	13	12	4	0	0	71	16	74
2019	Policy	32	42	13	8	5	1	0	75	12	409
2019	Project management	34	39	18	6	3	0	0	73	9	138
2019	Other services to the public	45	37	11	4	2	0	0	82	7	42
2019	None of the above	41	32	15	7	6	0	0	72	13	153
2018	Client contact centre	11	55	26	3	5	0	0	66	9	25
2018	Federal regulators	37	26	23	5	5	3	0	65	11	38
2018	Compliance, inspection and enforcement	52	23	17	0	8	0	0	75	8	25
2018	Communications or public affairs	44	36	10	7	4	0	0	80	11	100
2018	Access to information and privacy	49	0	41	10	0	0	0	49	10	10
2018	Security	49	15	22	15	0	0	0	63	15	13
2018	Science and technology	31	39	16	9	5	0	0	70	14	956
2018	Administration and operations	43	35	13	5	4	1	0	78	9	267
2018	Human resources	38	31	21	3	4	2	0	71	8	91
2018	Financial management	43	33	16	6	3	0	0	76	9	113
2018	Procurement	47	43	11	0	0	0	0	89	0	29
2018	Real property	40	39	14	7	0	0	0	79	7	40
2018	Information management	23	39	16	16	4	0	2	63	21	57
2018	Information technology	27	41	18	8	5	0	0	68	13	89
2018	Internal audit	42	43	7	7	0	0	0	85	7	13
2018	Data sciences	31	30	17	16	6	0	0	62	21	68
2018	Policy	35	38	14	7	4	0	0	74	12	367
2018	Project management	35	42	13	7	2	1	0	78	9	117
2018	Other services to the public	28	41	16	15	0	0	0	69	15	34
2018	None of the above	36	31	23	6	4	0	1	68	10	130
2017	Client contact centre	42	30	21	0	7	0	0	72	7	27
2017	Federal regulators	27	41	13	10	8	0	0	68	18	37
2017	Compliance, inspection and enforcement	25	32	22	10	10	0	0	57	21	19
2017	Communications or public affairs	33	48	7	8	4	0	0	81	12	98
2017	Access to information and privacy	66	25	8	0	0	0	0	92	0	12
2017	Security	20	30	40	0	10	0	0	50	10	10
2017	Science and technology	30	37	17	11	4	0	0	67	15	953
2017	Library services	40	30	30	0	0	0	0	70	0	10
2017	Administration and operations	40	38	14	5	2	0	0	79	7	291
2017	Human resources	40	37	14	5	5	0	0	77	9	100
2017	Financial management	40	34	14	6	5	0	0	75	11	99
2017	Procurement	48	46	0	6	0	0	0	94	6	22
2017	Real property	56	19	18	4	3	0	0	74	7	31
2017	Information management	31	35	18	12	4	0	0	66	16	74
2017	Information technology	26	37	20	11	6	0	0	64	16	137
2017	Internal audit	35	51	7	7	0	0	0	85	7	14
2017	Evaluation	50	17	9	15	9	0	0	67	24	12
2017	Data sciences	35	44	14	6	3	0	0	78	8	71
2017	Policy	36	38	12	8	5	1	0	75	13	321
2017	Project management	35	38	13	6	6	1	0	74	13	108
2017	Other services to the public	34	31	25	3	7	0	0	65	10	40
2017	None of the above	39	30	17	9	5	0	0	69	14	158
2014	Client contact centre	20	46	29	5	0	0	0	66	5	41
2014	Federal regulators	29	40	20	6	5	0	0	69	10	57
2014	Compliance, inspection and enforcement	35	27	8	18	12	0	0	62	30	24
2014	Communications or public affairs	31	35	22	9	4	0	0	65	13	132
2014	Security	41	12	25	13	8	0	0	54	21	15
2014	Science and technology	21	38	19	14	7	0	0	59	22	1175
2014	Library services	34	29	25	6	0	0	5	67	7	17
2014	Administration and operations	35	34	17	8	5	0	0	69	14	367
2014	Human resources	37	38	9	5	9	0	1	76	14	89
2014	Financial management	34	31	17	7	9	0	2	66	16	121
2014	Procurement	49	24	7	14	6	0	0	73	20	29
2014	Real property	25	37	19	12	8	0	0	61	20	36
2014	Materiel management	34	30	0	19	17	0	0	64	36	11
2014	Information management	28	39	19	10	5	0	0	67	14	113
2014	Information technology	25	47	18	6	3	1	0	73	9	146
2014	Internal audit	50	33	11	0	6	0	0	83	6	18
2014	Evaluation	40	27	26	7	0	0	0	67	7	15
2014	Other services to the public	36	39	12	9	4	0	0	75	13	84
2014	None of the above	28	37	18	11	5	1	0	66	16	412

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	25	26	22	14	11	3	0	52	25	31
2019	Federal regulators	37	18	11	17	8	9	0	60	27	35
2019	Compliance, inspection and enforcement	22	28	16	5	22	0	6	54	29	18
2019	Communications or public affairs	38	30	17	7	5	3	0	71	12	98
2019	Access to information and privacy	22	8	16	15	39	0	0	31	54	13
2019	Security	44	12	19	0	25	0	0	56	25	16
2019	Science and technology	38	23	19	9	5	3	1	64	16	984
2019	Library services	36	40	0	15	0	0	8	84	16	12
2019	Administration and operations	35	27	17	10	9	1	0	63	19	269
2019	Human resources	32	28	18	12	6	2	1	63	18	108
2019	Financial management	36	26	21	6	7	3	0	64	14	105
2019	Procurement	64	21	13	3	0	0	0	85	3	34
2019	Real property	43	22	18	12	5	0	0	65	17	38
2019	Materiel management	20	7	13	48	13	0	0	26	61	10
2019	Information management	35	28	19	4	8	4	1	67	13	63
2019	Information technology	32	20	22	15	8	3	0	54	23	106
2019	Internal audit	51	21	14	7	7	0	0	72	14	14
2019	Data sciences	28	32	16	7	4	9	3	69	13	74
2019	Policy	25	25	22	17	7	3	1	52	25	411
2019	Project management	27	29	21	14	4	2	3	59	19	139
2019	Other services to the public	43	18	21	12	4	2	0	62	16	43
2019	None of the above	33	22	23	9	6	6	1	59	16	154
2018	Client contact centre	15	19	29	25	12	0	0	34	37	25
2018	Federal regulators	27	29	24	15	3	3	0	57	19	38
2018	Compliance, inspection and enforcement	41	15	8	16	12	4	4	60	31	25
2018	Communications or public affairs	30	28	22	10	8	3	0	59	18	100
2018	Access to information and privacy	39	0	30	0	21	10	0	44	23	10
2018	Security	35	43	0	22	0	0	0	78	22	13
2018	Science and technology	33	30	17	9	5	3	2	67	15	957
2018	Administration and operations	36	27	17	6	9	5	0	67	15	268
2018	Human resources	33	21	23	12	7	2	1	56	20	93
2018	Financial management	41	23	19	10	4	3	0	65	15	114
2018	Procurement	54	28	11	3	4	0	0	83	7	29
2018	Real property	37	26	28	2	5	2	0	64	7	39
2018	Information management	26	28	17	19	9	0	2	55	28	57
2018	Information technology	31	28	23	9	7	2	0	61	16	90
2018	Internal audit	14	51	20	7	7	0	0	65	15	13
2018	Data sciences	28	19	27	12	8	4	1	50	22	68
2018	Policy	25	28	20	17	7	2	0	54	25	370
2018	Project management	29	31	20	14	3	1	1	62	18	117
2018	Other services to the public	25	19	29	18	6	3	0	46	24	34
2018	None of the above	30	28	17	14	7	3	1	60	22	132
2017	Client contact centre	26	18	32	10	4	10	0	49	16	28
2017	Federal regulators	27	32	19	11	8	3	0	61	19	37
2017	Compliance, inspection and enforcement	25	27	16	16	11	5	0	55	28	19
2017	Communications or public affairs	33	38	10	10	7	0	2	72	17	98
2017	Access to information and privacy	50	16	25	8	0	0	0	66	8	12
2017	Science and technology	32	27	17	11	6	5	2	64	18	949
2017	Library services	50	30	0	0	10	10	0	89	11	10
2017	Administration and operations	38	23	20	6	8	5	0	64	15	290
2017	Human resources	29	28	17	11	8	6	1	61	20	100
2017	Financial management	34	33	13	14	3	3	0	69	17	99
2017	Procurement	54	33	8	4	0	0	0	87	4	22
2017	Real property	53	12	19	10	6	0	0	65	16	31
2017	Information management	25	34	14	20	4	3	0	61	25	74
2017	Information technology	25	23	23	13	10	4	1	51	25	137
2017	Internal audit	43	28	15	0	7	7	0	76	8	14
2017	Evaluation	42	17	24	0	17	0	0	59	17	12
2017	Data sciences	37	32	15	9	3	2	3	73	12	71
2017	Policy	23	26	23	15	8	5	0	52	24	322
2017	Project management	30	25	20	14	5	2	3	59	20	109
2017	Other services to the public	39	12	16	11	10	12	0	58	24	40
2017	None of the above	33	24	20	12	7	4	0	59	20	158
2014	Client contact centre	25	17	25	15	7	11	0	47	25	41
2014	Federal regulators	17	28	31	12	10	2	0	45	23	57
2014	Compliance, inspection and enforcement	30	16	13	20	12	10	0	50	35	24
2014	Communications or public affairs	28	22	20	16	9	3	1	52	26	132
2014	Security	29	12	25	13	8	6	6	47	24	15
2014	Science and technology	28	30	19	11	6	5	1	62	18	1173
2014	Library services	22	29	24	19	5	0	0	52	24	17
2014	Administration and operations	31	23	19	12	11	3	1	56	24	366
2014	Human resources	28	29	19	5	14	3	1	60	20	89
2014	Financial management	35	23	12	11	14	4	1	61	26	121
2014	Procurement	40	18	14	14	9	4	0	61	25	29
2014	Real property	31	28	19	6	13	3	0	61	19	36
2014	Materiel management	44	10	0	19	26	0	0	55	45	11
2014	Information management	31	31	16	11	6	3	2	65	18	115
2014	Information technology	32	29	17	10	5	7	0	65	16	146
2014	Internal audit	39	11	40	0	6	5	0	52	6	18
2014	Evaluation	33	33	0	20	13	0	0	67	33	15
2014	Other services to the public	35	25	23	5	5	6	2	65	10	84
2014	None of the above	22	24	26	12	9	6	1	50	23	412

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Client contact centre	39	26	36	31
2019	Federal regulators	17	40	43	35
2019	Compliance, inspection and enforcement	39	39	22	18
2019	Communications or public affairs	28	35	37	99
2019	Access to information and privacy	55	23	22	13
2019	Security	49	38	12	16
2019	Science and technology	21	49	30	985
2019	Library services	0	45	55	12
2019	Administration and operations	33	31	37	272
2019	Human resources	36	26	38	108
2019	Financial management	38	31	32	105
2019	Procurement	30	42	28	34
2019	Real property	31	44	24	38
2019	Materiel management	33	20	48	10
2019	Information management	41	45	15	63
2019	Information technology	27	34	39	106
2019	Internal audit	45	35	20	14
2019	Data sciences	28	40	32	74
2019	Policy	50	18	33	412
2019	Project management	34	32	33	139
2019	Other services to the public	21	48	31	43
2019	None of the above	26	29	44	154
2018	Client contact centre	46	36	18	25
2018	Federal regulators	36	28	36	39
2018	Compliance, inspection and enforcement	33	36	31	25
2018	Communications or public affairs	41	26	33	99
2018	Access to information and privacy	41	19	40	10
2018	Security	22	63	15	13
2018	Science and technology	17	52	31	963
2018	Administration and operations	35	31	34	271
2018	Human resources	34	28	39	93
2018	Financial management	35	42	23	114
2018	Procurement	20	45	35	29
2018	Real property	19	54	27	40
2018	Information management	27	47	26	57
2018	Information technology	35	37	28	91
2018	Internal audit	21	51	28	13
2018	Data sciences	21	35	44	70
2018	Policy	42	25	33	371
2018	Project management	34	31	35	119
2018	Other services to the public	31	26	42	35
2018	None of the above	22	44	34	132
2017	Client contact centre	21	30	49	28
2017	Federal regulators	27	43	30	37
2017	Compliance, inspection and enforcement	38	36	26	19
2017	Communications or public affairs	32	36	32	98
2017	Access to information and privacy	25	25	50	12
2017	Security	50	50	0	10
2017	Science and technology	18	51	31	953
2017	Library services	30	41	30	10
2017	Administration and operations	33	37	30	291
2017	Human resources	34	36	31	99
2017	Financial management	26	45	29	99
2017	Procurement	29	50	21	22
2017	Real property	12	51	37	31
2017	Information management	35	35	31	74
2017	Information technology	28	35	37	137
2017	Internal audit	36	28	36	14
2017	Evaluation	33	43	24	12
2017	Data sciences	15	55	30	71
2017	Policy	47	16	36	323
2017	Project management	31	29	40	109
2017	Other services to the public	19	44	36	40
2017	None of the above	23	38	39	158
2014	Client contact centre	45	37	18	41
2014	Federal regulators	39	29	32	57
2014	Compliance, inspection and enforcement	43	32	25	24
2014	Communications or public affairs	38	28	34	132
2014	Security	15	41	44	15
2014	Science and technology	17	50	33	1173
2014	Library services	32	28	40	17
2014	Administration and operations	36	31	33	367
2014	Human resources	35	26	39	90
2014	Financial management	40	22	39	121
2014	Procurement	20	42	38	29
2014	Real property	28	42	30	36
2014	Materiel management	32	39	28	11
2014	Information management	25	41	34	114
2014	Information technology	21	45	34	146
2014	Internal audit	45	16	39	18
2014	Evaluation	47	20	33	15
2014	Other services to the public	19	46	35	84
2014	None of the above	40	26	34	412

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Client contact centre	28	7	31	27	0	7	12
2019	Communications or public affairs	0	24	47	0	25	3	26
2019	Science and technology	24	11	12	12	35	5	191
2019	Administration and operations	14	25	39	7	7	8	89
2019	Human resources	18	19	58	2	3	0	37
2019	Financial management	13	29	42	2	7	7	39
2019	Procurement	40	40	0	11	0	9	10
2019	Real property	19	8	32	15	18	9	12
2019	Information management	23	14	23	11	29	0	24
2019	Information technology	22	4	46	0	17	11	27
2019	Data sciences	22	9	15	13	37	5	20
2019	Policy	4	33	36	10	10	7	201
2019	Project management	22	19	30	8	9	12	49
2019	None of the above	23	16	40	4	16	0	42
2018	Client contact centre	21	15	34	23	0	7	12
2018	Federal regulators	19	23	36	15	8	0	14
2018	Communications or public affairs	3	27	37	7	24	3	37
2018	Science and technology	35	12	17	6	26	3	158
2018	Administration and operations	18	34	27	5	8	8	94
2018	Human resources	13	7	59	3	15	4	32
2018	Financial management	12	32	38	0	2	15	40
2018	Information management	47	12	34	0	6	0	15
2018	Information technology	26	12	30	13	9	10	30
2018	Data sciences	28	7	25	6	34	0	13
2018	Policy	4	28	47	7	11	3	156
2018	Project management	17	22	30	3	16	12	39
2018	Other services to the public	0	14	50	0	26	10	12
2018	None of the above	30	17	31	5	3	14	31
2017	Federal regulators	20	0	49	10	10	12	10
2017	Communications or public affairs	16	31	44	0	3	6	32
2017	Science and technology	29	9	17	10	31	4	159
2017	Administration and operations	19	30	37	4	4	6	97
2017	Human resources	15	10	49	4	14	8	32
2017	Financial management	20	31	38	4	0	7	26
2017	Information management	40	3	30	4	18	4	25
2017	Information technology	10	13	46	3	23	5	36
2017	Policy	6	21	48	7	11	7	150
2017	Project management	3	34	32	5	23	3	32
2017	None of the above	25	5	31	4	23	13	36
2014	Client contact centre	35	18	32	11	9999	5	18
2014	Federal regulators	4	27	52	13	9999	4	23
2014	Compliance, inspection and enforcement	42	21	18	8	9999	11	10
2014	Communications or public affairs	8	25	43	9	9999	15	50
2014	Science and technology	32	17	13	19	9999	18	192
2014	Administration and operations	8	27	44	9	9999	11	133
2014	Human resources	26	13	58	0	9999	3	31
2014	Financial management	8	25	56	2	9999	9	48
2014	Real property	13	20	54	0	9999	13	10
2014	Information management	34	16	38	6	9999	7	28
2014	Information technology	13	36	29	19	9999	3	31
2014	Other services to the public	32	17	22	12	9999	17	17
2014	None of the above	7	25	43	9	9999	16	165

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	23	40	24	13	0	0	0	63	13	31
2019	Federal regulators	47	39	8	6	0	0	0	86	6	35
2019	Compliance, inspection and enforcement	38	33	5	5	12	6	0	76	18	18
2019	Communications or public affairs	29	46	9	8	4	1	3	79	12	99
2019	Access to information and privacy	7	69	16	7	0	0	0	77	7	13
2019	Security	31	41	7	6	15	0	0	72	21	16
2019	Science and technology	37	47	8	5	2	1	1	85	7	982
2019	Library services	32	49	8	0	11	0	0	81	11	12
2019	Administration and operations	38	43	8	6	3	0	3	83	9	271
2019	Human resources	40	38	3	4	2	1	12	89	7	108
2019	Financial management	46	46	4	2	1	2	0	94	3	105
2019	Procurement	28	54	5	12	0	0	0	83	12	34
2019	Real property	48	35	9	5	0	0	3	85	5	38
2019	Materiel management	20	51	16	0	13	0	0	71	13	10
2019	Information management	37	43	10	5	3	0	2	81	8	61
2019	Information technology	27	53	12	5	0	0	2	82	5	106
2019	Internal audit	59	26	0	0	7	0	7	93	7	14
2019	Data sciences	17	60	9	5	4	5	1	81	9	74
2019	Policy	30	46	9	8	3	0	3	79	12	410
2019	Project management	28	51	12	4	1	1	2	82	6	138
2019	Other services to the public	22	41	24	9	0	4	0	66	9	42
2019	None of the above	29	51	9	2	5	1	3	83	8	154

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	25	11	13	3	3	0	72	17	31
2019	Federal regulators	63	22	3	6	3	4	0	88	9	35
2019	Compliance, inspection and enforcement	66	18	0	5	5	6	0	89	11	18
2019	Communications or public affairs	48	26	11	2	2	9	2	83	4	99
2019	Access to information and privacy	53	39	8	0	0	0	0	92	0	13
2019	Security	46	41	0	0	7	6	0	92	8	16
2019	Science and technology	56	26	9	3	1	5	1	87	4	984
2019	Library services	41	39	0	8	0	11	0	91	9	12
2019	Administration and operations	58	22	11	4	1	3	2	84	5	270
2019	Human resources	58	24	5	1	0	4	9	94	1	108
2019	Financial management	66	24	5	3	0	3	0	93	3	105
2019	Procurement	79	13	5	0	0	3	0	95	0	34
2019	Real property	66	22	5	0	0	5	3	95	0	38
2019	Materiel management	39	38	10	0	13	0	0	77	13	10
2019	Information management	55	26	13	0	0	5	2	86	0	61
2019	Information technology	46	34	9	1	2	7	1	87	3	106
2019	Internal audit	66	26	0	0	0	0	7	100	0	14
2019	Data sciences	41	42	3	4	2	6	3	90	7	74
2019	Policy	50	26	8	2	2	8	3	86	5	410
2019	Project management	49	29	8	4	2	4	2	84	7	139
2019	Other services to the public	54	20	13	2	4	7	0	79	7	43
2019	None of the above	51	22	11	4	2	8	3	81	6	153

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	25	75	35
2019	Communications or public affairs	10	90	98
2019	Access to information and privacy	47	53	13
2019	Science and technology	9	91	983
2019	Administration and operations	16	84	268
2019	Human resources	16	84	108
2019	Financial management	11	89	103
2019	Information management	8	92	63
2019	Information technology	9	91	106
2019	Data sciences	13	87	74
2019	Policy	11	89	411
2019	Project management	15	85	138
2019	Other services to the public	11	89	43
2019	None of the above	11	89	152
2018	Client contact centre	21	79	25
2018	Communications or public affairs	14	86	100
2018	Science and technology	11	89	959
2018	Administration and operations	15	85	270
2018	Human resources	12	88	93
2018	Financial management	12	88	112
2018	Information management	11	89	57
2018	Information technology	12	88	91
2018	Data sciences	6	94	69
2018	Policy	12	88	370
2018	Project management	14	86	119
2018	Other services to the public	23	77	35
2018	None of the above	10	90	132

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	43	57	88
2019	Administration and operations	48	52	42
2019	Human resources	39	61	16
2019	Information technology	49	51	10
2019	Policy	48	52	45
2019	Project management	37	63	19
2019	None of the above	38	62	17
2018	Communications or public affairs	47	53	15
2018	Science and technology	52	48	107
2018	Administration and operations	46	54	41
2018	Human resources	41	59	12
2018	Financial management	37	63	13
2018	Policy	38	62	44
2018	Project management	38	62	16
2018	None of the above	49	51	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	61	39	88
2019	Administration and operations	58	42	42
2019	Human resources	51	49	16
2019	Financial management	44	56	11
2019	Policy	67	33	45
2019	Project management	60	40	19
2019	None of the above	59	41	17
2018	Science and technology	63	37	107
2018	Administration and operations	61	39	41
2018	Human resources	50	50	12
2018	Financial management	56	44	13
2018	Policy	77	23	44
2018	None of the above	59	41	14

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2019	Administration and operations	13	87	42
2019	Financial management	0	100	11
2018	Science and technology	8	92	107
2018	Administration and operations	14	86	41
2018	Human resources	0	100	12
2018	Financial management	39	61	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Science and technology	100	88
2019	Administration and operations	100	42
2019	Human resources	100	16
2019	Financial management	100	11
2019	Information technology	100	10
2019	Data sciences	100	10
2019	Policy	100	45
2019	Project management	100	19
2019	None of the above	100	17
2018	Communications or public affairs	100	15
2018	Administration and operations	100	41
2018	Human resources	100	12
2018	Financial management	100	13
2018	Information technology	100	11
2018	Policy	100	44
2018	Project management	100	16
2018	None of the above	100	14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2019	Science and technology	7	93	88
2019	Financial management	0	100	11
2019	Information technology	0	100	10
2019	Data sciences	0	100	10
2018	Science and technology	4	96	107

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Financial management	100	11
2019	Information technology	100	10
2019	Policy	100	45
2018	Communications or public affairs	100	15
2018	Administration and operations	100	41
2018	Financial management	100	13
2018	Information technology	100	11
2018	None of the above	100	14

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2019	Science and technology	7	93	88
2019	Information technology	0	100	10
2019	Data sciences	0	100	10
2019	Project management	0	100	19
2019	None of the above	0	100	17
2018	Communications or public affairs	0	100	15
2018	Policy	0	100	44
2018	Project management	0	100	16
2018	None of the above	0	100	14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	45	55	11
2019	Science and technology	41	59	88
2019	Administration and operations	37	63	42
2019	Policy	39	61	44
2019	Project management	27	73	19
2019	None of the above	37	63	17
2018	Science and technology	36	64	107
2018	Administration and operations	43	57	41
2018	Financial management	38	62	13
2018	Policy	48	52	44
2018	Project management	30	70	16
2018	None of the above	41	59	14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	39	61	88
2019	Administration and operations	36	64	42
2019	Human resources	31	69	16
2019	Policy	40	60	44
2019	Project management	35	65	19
2019	None of the above	60	40	17
2018	Communications or public affairs	40	60	15
2018	Science and technology	41	59	107
2018	Administration and operations	62	38	41
2018	Financial management	38	62	13
2018	Policy	41	59	44
2018	Project management	37	63	16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	56	44	88
2019	Administration and operations	38	62	42
2019	Human resources	46	54	16
2019	Policy	41	59	44
2019	Project management	49	51	19
2018	Science and technology	52	48	107
2018	Administration and operations	47	53	41
2018	Human resources	41	59	12
2018	Financial management	38	62	13
2018	Information technology	48	52	11
2018	Policy	45	55	44
2018	Project management	31	69	16
2018	None of the above	48	52	14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	46	54	11
2019	Science and technology	41	59	88
2019	Administration and operations	44	56	42
2019	Human resources	27	73	16
2019	Data sciences	53	47	10
2019	Policy	46	54	44
2019	Project management	43	57	19
2019	None of the above	44	56	17
2018	Communications or public affairs	53	47	15
2018	Science and technology	36	64	107
2018	Administration and operations	47	53	41
2018	Policy	44	56	44
2018	None of the above	42	58	14

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	37	63	88
2019	Administration and operations	35	65	42
2019	Human resources	41	59	16
2019	Policy	21	79	44
2019	Project management	44	56	19
2019	None of the above	33	67	17
2018	Communications or public affairs	53	47	15
2018	Science and technology	35	65	107
2018	Administration and operations	38	62	41
2018	Information technology	46	54	11
2018	Policy	50	50	44
2018	Project management	38	62	16
2018	None of the above	35	65	14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	49	51	88
2019	Administration and operations	53	47	42
2019	Human resources	37	63	16
2019	Financial management	49	51	10
2019	Information technology	54	46	10
2019	Policy	50	50	44
2019	Project management	45	55	19
2019	None of the above	46	54	17
2018	Communications or public affairs	46	54	15
2018	Science and technology	44	56	107
2018	Administration and operations	42	58	41
2018	Human resources	58	42	12
2018	Financial management	54	46	13
2018	Policy	42	58	44
2018	Project management	44	56	16
2018	None of the above	40	60	14

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	29	71	88
2019	Administration and operations	40	60	42
2019	Human resources	36	64	16
2019	Policy	34	66	44
2018	Communications or public affairs	33	67	15
2018	Science and technology	25	75	107
2018	Administration and operations	38	62	41
2018	Policy	40	60	44

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Science and technology	100	88
2019	Human resources	100	16
2019	Financial management	100	10
2019	Information technology	100	10
2019	Data sciences	100	10
2019	Policy	100	44
2019	Project management	100	19
2019	None of the above	100	17
2018	Communications or public affairs	100	15
2018	Science and technology	100	107
2018	Human resources	100	12
2018	Financial management	100	13
2018	Information technology	100	11
2018	Policy	100	44
2018	Project management	100	16
2018	None of the above	100	14

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2019	Financial management	100	10
2019	Data sciences	100	10
2018	Financial management	100	13

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	17	83	88
2019	Administration and operations	16	84	42
2019	Human resources	0	100	16
2019	Financial management	0	100	10
2019	Data sciences	0	100	10
2018	Science and technology	5	95	107
2018	Administration and operations	17	83	41
2018	Information technology	0	100	11
2018	Policy	24	76	44

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	55	45	11
2019	Science and technology	45	55	88
2019	Administration and operations	39	61	42
2019	Human resources	49	51	16
2019	Policy	48	52	44
2019	Project management	30	70	19
2019	None of the above	49	51	17
2018	Science and technology	44	56	107
2018	Administration and operations	47	53	41
2018	Policy	37	63	44
2018	Project management	37	63	16

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	20	80	88
2019	Administration and operations	16	84	42
2019	Policy	23	77	44
2019	Project management	25	75	19
2019	None of the above	32	68	17
2018	Science and technology	15	85	107
2018	Administration and operations	23	77	41
2018	Policy	25	75	44
2018	Project management	31	69	16

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2019	Science and technology	8	92	88
2019	Administration and operations	17	83	42
2019	Information technology	0	100	10
2018	Science and technology	13	87	107
2018	Administration and operations	21	79	41
2018	Information technology	0	100	11
2018	Policy	12	88	44

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	59	41	88
2019	Administration and operations	57	43	42
2019	Financial management	51	49	10
2019	Policy	57	43	44
2019	Project management	56	44	19
2019	None of the above	65	35	17
2018	Communications or public affairs	60	40	15
2018	Science and technology	56	44	105
2018	Administration and operations	45	55	41
2018	Information technology	55	45	11
2018	Policy	61	39	44
2018	Project management	44	56	16
2018	None of the above	68	32	14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	27	73	88
2019	Administration and operations	24	76	42
2019	Human resources	32	68	16
2019	Financial management	0	100	10
2019	Policy	34	66	44
2018	Communications or public affairs	33	67	15
2018	Science and technology	22	78	105
2018	Administration and operations	29	71	41
2018	Financial management	38	62	13
2018	Policy	27	73	44

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Financial management	0	100	10
2018	Project management	0	100	16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	27	73	88
2019	Administration and operations	20	80	42
2019	None of the above	39	61	17
2018	Science and technology	22	78	105
2018	Administration and operations	26	74	41
2018	Policy	14	86	44
2018	Project management	0	100	16

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	16	84	88
2019	Administration and operations	11	89	42
2019	Human resources	0	100	16
2019	Financial management	0	100	10
2019	Information technology	0	100	10
2018	Science and technology	9	91	105
2018	Financial management	0	100	13

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	7	93	88
2019	Data sciences	0	100	10
2019	Project management	0	100	19
2018	Communications or public affairs	0	100	15
2018	Financial management	0	100	13
2018	Information technology	0	100	11
2018	Project management	0	100	16

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	7	93	88
2019	Financial management	0	100	10
2019	Information technology	0	100	10
2018	Science and technology	13	87	105
2018	Administration and operations	22	78	41
2018	None of the above	0	100	14

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	12	88	88
2019	Administration and operations	14	86	42
2019	Financial management	0	100	10
2018	Communications or public affairs	41	59	15
2018	Science and technology	6	94	105
2018	Human resources	0	100	12
2018	Information technology	0	100	11
2018	Project management	0	100	16

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	30	70	88
2019	Administration and operations	20	80	42
2019	Human resources	0	100	16
2019	Policy	23	77	44
2019	Project management	34	66	19
2018	Science and technology	27	73	105
2018	Administration and operations	19	81	41
2018	Policy	21	79	44
2018	Project management	44	56	16

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	20	80	82
2019	Data sciences	50	50	10
2019	Project management	30	70	19
2018	Science and technology	14	86	104
2018	Administration and operations	19	81	37
2018	Project management	33	67	15

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	9	91	82
2018	Science and technology	11	89	104
2018	Administration and operations	13	87	37

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	19
2018	Science and technology	8	92	104
2018	Human resources	0	100	11
2018	Policy	15	85	41
2018	None of the above	0	100	12

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Data sciences	0	100	10
2018	Communications or public affairs	33	67	15
2018	Science and technology	4	96	104
2018	Administration and operations	16	84	37
2018	Project management	0	100	15
2018	None of the above	0	100	12

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	9	91	82
2018	Science and technology	11	89	104
2018	Administration and operations	13	87	37
2018	Information technology	0	100	11

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	12	88	82
2018	Communications or public affairs	32	68	15
2018	Science and technology	8	92	104
2018	Administration and operations	14	86	37
2018	Information technology	0	100	11
2018	Policy	0	100	41

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	38	62	82
2019	Project management	27	73	19
2018	Communications or public affairs	46	54	15
2018	Science and technology	37	63	104
2018	Administration and operations	27	73	37
2018	Policy	38	62	41
2018	Project management	40	60	15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	14	86	82
2019	Data sciences	0	100	10
2018	Science and technology	5	95	104
2018	Information technology	0	100	11
2018	Policy	11	89	41

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	57	43	82
2019	Data sciences	50	50	10
2019	Project management	35	65	19
2018	Communications or public affairs	54	46	15
2018	Science and technology	50	50	104
2018	Administration and operations	54	46	37
2018	Policy	50	50	41
2018	Project management	39	61	15
2018	None of the above	39	61	12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Data sciences	100	10
2019	Project management	100	19
2018	Communications or public affairs	100	15
2018	Administration and operations	100	37
2018	Human resources	100	11
2018	Financial management	100	13
2018	Information technology	100	11
2018	Project management	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	55	45	82
2019	Data sciences	49	51	10
2019	Project management	40	60	19
2018	Communications or public affairs	67	33	15
2018	Science and technology	53	47	104
2018	Administration and operations	46	54	37
2018	Human resources	44	56	11
2018	Financial management	54	46	13
2018	Policy	64	36	41
2018	Project management	47	53	15
2018	None of the above	51	49	12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	8	92	82
2018	Communications or public affairs	0	100	15
2018	Science and technology	6	94	104
2018	Administration and operations	0	100	37
2018	Human resources	0	100	11
2018	Financial management	0	100	13
2018	Information technology	0	100	11
2018	Project management	0	100	15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	12	88	82
2018	Science and technology	12	88	104
2018	Policy	13	87	41
2018	Project management	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	33	67	35
2019	Compliance, inspection and enforcement	27	73	18
2019	Communications or public affairs	13	87	99
2019	Security	43	57	16
2019	Science and technology	10	90	983
2019	Administration and operations	20	80	271
2019	Human resources	27	73	107
2019	Financial management	13	87	105
2019	Procurement	17	83	34
2019	Information management	10	90	62
2019	Information technology	13	87	106
2019	Data sciences	10	90	73
2019	Policy	15	85	410
2019	Project management	16	84	139
2019	Other services to the public	14	86	43
2019	None of the above	10	90	153

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	10	13	28	7	7	23	13	35	22	31
2019	Federal regulators	6	17	17	17	8	29	6	35	38	35
2019	Compliance, inspection and enforcement	11	11	23	28	5	22	0	28	42	18
2019	Communications or public affairs	19	6	23	3	8	29	12	43	18	99
2019	Access to information and privacy	15	24	7	24	7	7	15	50	41	13
2019	Security	5	26	25	0	25	15	4	38	31	16
2019	Science and technology	19	12	16	6	6	31	9	53	20	984
2019	Library services	0	17	16	8	16	35	9	30	42	12
2019	Administration and operations	15	16	18	13	8	24	6	44	30	271
2019	Human resources	19	20	18	12	3	22	6	54	22	108
2019	Financial management	19	18	22	4	2	27	8	57	9	104
2019	Procurement	23	16	20	0	3	28	10	63	4	34
2019	Real property	33	25	17	0	0	20	5	77	0	37
2019	Materiel management	20	0	35	13	13	20	0	24	32	10
2019	Information management	16	10	18	0	13	32	10	46	23	62
2019	Information technology	13	17	12	5	7	40	6	56	21	105
2019	Internal audit	14	23	12	21	8	22	0	48	37	14
2019	Data sciences	9	18	16	4	4	43	6	53	16	74
2019	Policy	13	14	17	6	6	35	9	48	21	411
2019	Project management	13	12	15	9	9	38	3	43	30	139
2019	Other services to the public	19	17	18	4	6	31	5	57	16	44
2019	None of the above	16	16	19	3	7	29	10	52	17	154
2018	Client contact centre	4	13	27	24	3	29	0	24	39	25
2018	Federal regulators	16	15	19	15	5	29	0	44	29	39
2018	Compliance, inspection and enforcement	11	24	21	4	7	28	5	52	16	25
2018	Communications or public affairs	15	15	21	7	7	26	9	46	21	100
2018	Access to information and privacy	20	21	20	10	0	20	10	58	14	10
2018	Security	24	16	8	0	8	44	0	72	14	12
2018	Science and technology	15	17	19	7	6	30	5	50	21	962
2018	Administration and operations	21	15	18	6	8	24	9	52	21	268
2018	Human resources	11	22	20	8	8	25	6	48	23	93
2018	Financial management	15	23	19	9	3	24	7	55	16	114
2018	Procurement	30	3	32	6	3	22	4	44	12	29
2018	Real property	25	19	19	6	7	18	7	58	17	40
2018	Information management	14	16	22	3	6	34	5	48	15	57
2018	Information technology	6	17	20	7	1	41	7	45	16	90
2018	Internal audit	0	16	29	0	8	39	8	30	15	12
2018	Data sciences	9	14	34	3	5	32	3	36	12	69
2018	Policy	10	11	20	6	6	40	8	40	22	372
2018	Project management	12	10	25	5	6	37	5	39	19	118
2018	Other services to the public	20	21	25	5	5	16	8	53	14	35
2018	None of the above	11	18	20	5	4	33	9	50	15	132
2017	Client contact centre	15	14	32	3	7	21	7	41	14	28
2017	Federal regulators	5	24	24	3	5	36	3	48	13	37
2017	Compliance, inspection and enforcement	10	20	26	5	6	22	11	46	16	19
2017	Communications or public affairs	9	15	32	9	10	17	8	32	25	98
2017	Access to information and privacy	25	17	33	8	0	8	8	51	10	12
2017	Security	21	10	40	0	10	10	10	38	12	10
2017	Science and technology	14	18	17	6	6	32	8	52	20	952
2017	Library services	20	10	20	0	0	50	0	61	0	10
2017	Administration and operations	16	17	19	6	9	27	6	50	22	290
2017	Human resources	18	24	16	6	6	26	4	60	17	100
2017	Financial management	17	15	16	6	8	31	6	51	23	98
2017	Procurement	26	13	13	0	0	37	11	75	0	21
2017	Real property	34	16	18	3	3	23	3	68	8	31
2017	Information management	17	19	15	5	7	28	9	57	20	74
2017	Information technology	11	24	11	5	4	39	7	64	17	136
2017	Internal audit	7	14	22	7	0	42	7	43	14	14
2017	Evaluation	17	9	40	9	17	0	9	28	28	12
2017	Data sciences	16	8	27	3	7	33	6	40	16	70
2017	Policy	8	16	19	6	7	34	9	42	24	323
2017	Project management	13	14	18	6	10	30	8	44	27	109
2017	Other services to the public	15	16	11	10	10	22	16	50	32	40
2017	None of the above	16	15	17	4	8	36	4	52	20	158
2014	Client contact centre	13	10	26	7	4	35	4	38	19	41
2014	Federal regulators	12	19	14	7	3	39	6	56	18	57
2014	Compliance, inspection and enforcement	14	29	20	0	13	12	11	57	17	24
2014	Communications or public affairs	9	21	18	7	12	24	9	44	28	132
2014	Security	6	13	13	6	15	41	6	36	40	15
2014	Science and technology	14	18	17	7	4	33	7	54	17	1175
2014	Library services	22	11	31	0	5	30	0	47	8	17
2014	Administration and operations	17	18	16	5	8	26	10	55	19	367
2014	Human resources	27	15	13	12	5	20	7	58	25	90
2014	Financial management	16	19	16	6	8	30	5	54	22	121
2014	Procurement	23	16	20	9	3	25	4	56	17	29
2014	Real property	19	22	16	0	5	32	5	66	8	36
2014	Materiel management	7	29	9	9	9	18	19	57	29	11
2014	Information management	15	9	14	6	4	39	14	49	21	115
2014	Information technology	15	18	22	3	3	31	8	54	10	146
2014	Internal audit	22	15	28	0	0	29	6	57	0	18
2014	Evaluation	27	20	7	0	13	33	0	69	20	15
2014	Other services to the public	15	18	20	8	7	22	11	49	22	84
2014	None of the above	14	15	16	8	7	31	8	47	26	411

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	25	37	23	0	7	8	0	67	7	31
2019	Federal regulators	23	26	23	8	16	4	0	51	26	35
2019	Compliance, inspection and enforcement	16	17	29	11	11	16	0	39	26	18
2019	Communications or public affairs	36	28	17	4	5	10	0	72	9	99
2019	Access to information and privacy	15	39	24	0	7	7	7	63	9	13
2019	Security	27	25	12	0	25	6	4	58	28	16
2019	Science and technology	37	30	14	6	3	8	1	74	10	984
2019	Library services	16	45	8	15	8	8	0	66	25	12
2019	Administration and operations	33	23	21	8	5	8	2	62	15	271
2019	Human resources	25	34	17	5	3	14	1	70	10	108
2019	Financial management	34	33	16	6	1	11	0	75	7	105
2019	Procurement	47	24	16	3	0	8	3	79	3	34
2019	Real property	58	15	14	8	0	5	0	77	8	38
2019	Materiel management	20	38	23	0	13	7	0	62	14	10
2019	Information management	24	28	15	3	7	22	1	68	13	63
2019	Information technology	30	32	14	8	5	11	0	70	14	105
2019	Internal audit	49	23	7	21	0	0	0	72	21	14
2019	Data sciences	25	36	20	5	1	12	0	69	8	74
2019	Policy	23	30	20	7	4	14	1	62	14	410
2019	Project management	24	29	14	6	8	18	1	65	18	139
2019	Other services to the public	36	45	6	2	6	4	0	85	9	43
2019	None of the above	32	27	17	5	4	10	5	69	11	154
2018	Client contact centre	7	30	33	6	7	16	0	45	16	25
2018	Federal regulators	26	30	18	13	5	8	0	61	20	39
2018	Compliance, inspection and enforcement	36	32	13	7	8	4	0	71	16	25
2018	Communications or public affairs	29	32	14	5	6	14	1	71	13	100
2018	Access to information and privacy	51	10	30	0	0	10	0	67	0	10
2018	Security	49	22	15	7	0	7	0	76	8	13
2018	Science and technology	32	35	17	6	3	6	0	72	10	959
2018	Administration and operations	31	25	21	7	6	9	1	63	14	268
2018	Human resources	23	35	17	7	5	12	1	66	14	93
2018	Financial management	32	34	19	4	2	8	1	73	7	114
2018	Procurement	40	19	29	3	0	9	0	64	3	29
2018	Real property	43	26	19	5	5	2	0	71	10	38
2018	Information management	19	49	14	4	4	9	2	75	9	57
2018	Information technology	20	48	19	1	4	7	1	74	5	90
2018	Internal audit	14	32	22	0	8	24	0	61	10	12
2018	Data sciences	23	33	20	7	5	13	0	64	13	69
2018	Policy	21	31	20	6	5	16	1	63	14	371
2018	Project management	21	34	22	5	4	13	2	64	11	119
2018	Other services to the public	31	27	21	5	3	7	6	67	9	35
2018	None of the above	31	30	17	5	4	11	2	70	10	130
2017	Client contact centre	19	42	25	0	3	7	3	69	4	28
2017	Federal regulators	11	38	27	3	8	14	0	56	12	37
2017	Compliance, inspection and enforcement	26	27	25	11	0	11	0	59	13	19
2017	Communications or public affairs	17	35	26	5	7	9	1	58	13	98
2017	Access to information and privacy	34	50	17	0	0	0	0	83	0	12
2017	Security	31	20	20	20	0	10	0	56	22	10
2017	Science and technology	31	35	14	5	5	9	1	73	11	952
2017	Library services	40	20	20	0	0	20	0	75	0	10
2017	Administration and operations	35	30	14	5	6	8	1	72	12	287
2017	Human resources	30	37	10	10	4	9	0	73	16	100
2017	Financial management	29	33	7	8	7	12	3	74	18	99
2017	Procurement	51	34	9	6	0	0	0	85	6	21
2017	Real property	56	15	15	3	3	8	0	77	7	31
2017	Information management	25	36	17	3	7	12	0	69	11	74
2017	Information technology	27	39	12	5	4	11	1	75	11	136
2017	Internal audit	29	29	21	7	0	14	0	67	8	14
2017	Evaluation	26	9	31	17	9	9	0	38	28	12
2017	Data sciences	33	29	22	3	3	10	0	69	6	71
2017	Policy	22	30	17	8	7	15	1	61	18	323
2017	Project management	26	31	20	7	7	9	0	63	15	109
2017	Other services to the public	32	30	18	5	10	5	0	65	16	40
2017	None of the above	32	30	11	10	3	12	2	72	15	158
2014	Client contact centre	26	25	19	3	2	26	0	68	6	41
2014	Federal regulators	20	32	22	7	3	14	2	61	12	57
2014	Compliance, inspection and enforcement	25	15	28	10	4	14	4	49	16	24
2014	Communications or public affairs	16	26	20	11	6	17	4	53	22	132
2014	Security	26	12	26	0	15	20	0	49	19	15
2014	Science and technology	29	33	17	6	3	12	1	71	10	1174
2014	Library services	36	22	20	0	5	17	0	70	6	17
2014	Administration and operations	31	28	16	5	5	12	2	69	12	366
2014	Human resources	37	22	15	9	6	10	1	67	17	89
2014	Financial management	27	25	20	7	6	13	1	61	15	121
2014	Procurement	36	24	16	9	3	11	0	68	14	29
2014	Real property	27	35	21	0	5	11	0	70	6	36
2014	Materiel management	25	19	19	9	9	18	0	54	22	11
2014	Information management	27	28	22	5	3	15	1	64	9	115
2014	Information technology	23	32	23	4	3	14	1	64	9	146
2014	Internal audit	28	32	17	6	0	17	0	73	7	18
2014	Evaluation	33	40	7	13	0	7	0	78	14	15
2014	Other services to the public	31	35	16	5	2	11	0	74	8	83
2014	None of the above	22	29	19	4	6	18	1	63	13	411

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Security	0	100	16
2019	Science and technology	5	95	983
2019	Administration and operations	10	90	270
2019	Human resources	5	95	108
2019	Financial management	5	95	105
2019	Information technology	6	94	106
2019	Internal audit	0	100	14
2019	Data sciences	8	92	73
2019	Policy	7	93	409
2019	Project management	7	93	139
2019	None of the above	6	94	154
2018	Compliance, inspection and enforcement	0	100	25
2018	Communications or public affairs	10	90	101
2018	Security	0	100	13
2018	Science and technology	6	94	960
2018	Administration and operations	6	94	271
2018	Human resources	10	90	90
2018	Procurement	0	100	29
2018	Internal audit	0	100	13
2018	Data sciences	9	91	69
2018	Policy	9	91	371
2018	Project management	7	93	119
2018	None of the above	11	89	132

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	44	56	50
2019	Administration and operations	59	41	29
2019	Policy	47	53	30
2019	Project management	50	50	10
2018	Science and technology	57	43	61
2018	Policy	46	54	32
2018	None of the above	37	63	15

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	80	20	50
2019	Administration and operations	72	28	29
2019	Policy	77	23	30
2018	Communications or public affairs	100	0	11
2018	Science and technology	76	24	61
2018	None of the above	57	43	15

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Science and technology	100	50
2019	Administration and operations	100	29
2019	Policy	100	30
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Science and technology	100	61
2018	Administration and operations	100	17
2018	Policy	100	32
2018	None of the above	100	15

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Administration and operations	0	100	29
2018	Communications or public affairs	0	100	11
2018	Science and technology	7	93	61

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Administration and operations	100	29
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Administration and operations	100	17
2018	None of the above	100	15

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	Administration and operations	100	29
2019	Project management	100	10
2018	Communications or public affairs	100	11

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	16	84	49
2019	Administration and operations	20	80	29
2019	Policy	17	83	29
2018	Science and technology	18	82	61
2018	Policy	22	78	31

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	23	77	49
2019	Policy	24	76	29
2018	Science and technology	34	66	61
2018	Administration and operations	29	71	17
2018	Policy	21	79	31

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	19	81	49
2018	Science and technology	11	89	61

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	32	68	49
2019	Administration and operations	35	65	29
2019	Policy	35	65	29
2018	Communications or public affairs	46	54	11
2018	Science and technology	23	77	61
2018	Policy	27	73	31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	34	66	49
2019	Administration and operations	16	84	29
2019	Policy	35	65	29
2018	Communications or public affairs	45	55	11
2018	Science and technology	39	61	61
2018	Administration and operations	29	71	17
2018	Policy	37	63	31

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	10
2018	Communications or public affairs	0	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Administration and operations	100	29
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Administration and operations	100	17
2018	None of the above	100	15

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	10
2018	None of the above	0	100	15

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	12	88	49
2019	Project management	0	100	10
2018	Science and technology	11	89	61
2018	Policy	22	78	31

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Science and technology	100	49
2019	Policy	100	29
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Science and technology	100	61
2018	Administration and operations	100	17
2018	None of the above	100	15

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Administration and operations	25	75	29
2018	Science and technology	11	89	61
2018	Policy	16	84	31
2018	None of the above	36	64	15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Science and technology	100	49
2019	Administration and operations	100	29
2019	Policy	100	29
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Science and technology	100	61
2018	Administration and operations	100	17
2018	Policy	100	31
2018	None of the above	100	15

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	14	86	49
2019	Project management	0	100	10
2018	Science and technology	10	90	61
2018	Administration and operations	0	100	17

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	24	76	49
2019	Administration and operations	28	72	29
2019	Policy	20	80	29
2019	Project management	0	100	10
2018	Science and technology	30	70	61
2018	Policy	30	70	32
2018	None of the above	51	49	15

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	10
2018	Science and technology	15	85	61

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	12	88	49
2019	Administration and operations	23	77	29
2019	Policy	17	83	29
2018	Science and technology	14	86	61

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	29
2018	None of the above	0	100	15

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Project management	0	100	10
2018	Communications or public affairs	0	100	11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	No (%)	Total responses
2019	Project management	100	10
2018	Communications or public affairs	100	11
2018	Policy	100	32
2018	None of the above	100	15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	62	38	49
2019	Administration and operations	39	61	29
2019	Policy	66	34	29
2018	Science and technology	61	39	61
2018	Administration and operations	47	53	17
2018	Policy	64	36	32
2018	None of the above	37	63	15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	17	83	35
2019	Compliance, inspection and enforcement	0	100	18
2019	Communications or public affairs	5	95	99
2019	Science and technology	8	92	984
2019	Administration and operations	11	89	271
2019	Human resources	13	87	108
2019	Financial management	5	95	105
2019	Information management	8	92	62
2019	Information technology	8	92	106
2019	Internal audit	0	100	14
2019	Policy	10	90	409
2019	Project management	7	93	139
2019	None of the above	7	93	154

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	10	13	33	0	8	33	4	36	13	31
2019	Federal regulators	6	20	28	5	3	35	3	41	13	35
2019	Compliance, inspection and enforcement	22	6	29	5	0	33	6	44	9	18
2019	Communications or public affairs	20	7	23	2	2	35	12	50	7	99
2019	Access to information and privacy	15	24	7	8	8	22	15	62	27	13
2019	Security	12	12	26	0	6	40	4	43	11	16
2019	Science and technology	20	12	17	3	4	35	8	57	12	984
2019	Library services	0	24	16	8	0	43	9	51	16	12
2019	Administration and operations	20	13	25	4	4	29	5	50	13	270
2019	Human resources	19	21	25	4	1	25	6	57	7	108
2019	Financial management	26	12	21	3	0	32	6	61	5	105
2019	Procurement	41	5	16	0	0	30	8	74	0	34
2019	Real property	43	17	10	0	0	22	7	86	0	38
2019	Materiel management	7	0	61	0	13	20	0	8	16	10
2019	Information management	13	11	23	1	7	38	6	44	15	63
2019	Information technology	17	16	15	5	4	36	7	58	16	104
2019	Internal audit	14	23	26	7	8	22	0	48	19	14
2019	Data sciences	12	15	18	1	1	46	5	58	6	73
2019	Policy	14	13	18	5	3	39	8	51	14	408
2019	Project management	14	11	17	6	4	44	5	49	19	139
2019	Other services to the public	14	7	23	5	2	41	9	40	13	44
2019	None of the above	17	12	21	1	3	35	12	54	7	154
2018	Client contact centre	4	27	35	8	3	23	0	40	15	25
2018	Federal regulators	8	13	25	5	3	40	6	39	14	38
2018	Compliance, inspection and enforcement	20	16	24	4	0	32	4	56	6	25
2018	Communications or public affairs	16	11	23	3	6	31	10	47	15	101
2018	Access to information and privacy	41	0	20	0	0	30	10	67	0	10
2018	Security	38	7	15	0	0	40	0	75	0	13
2018	Science and technology	16	15	21	5	3	36	5	53	12	961
2018	Administration and operations	22	13	25	2	4	27	8	52	9	271
2018	Human resources	16	19	21	6	4	29	5	53	16	93
2018	Financial management	19	21	29	1	0	25	5	57	1	112
2018	Procurement	16	9	36	0	0	32	7	41	0	29
2018	Real property	32	17	21	4	0	20	7	66	5	40
2018	Information management	14	18	17	3	6	35	7	54	16	56
2018	Information technology	9	17	24	0	1	42	8	51	2	89
2018	Internal audit	0	15	28	0	0	43	14	35	0	13
2018	Data sciences	10	10	26	6	1	41	6	37	13	69
2018	Policy	12	10	19	5	2	44	7	45	16	369
2018	Project management	14	9	26	6	0	38	6	42	11	119
2018	Other services to the public	23	27	18	3	5	16	8	66	10	35
2018	None of the above	15	17	19	3	3	34	9	56	11	131
2017	Client contact centre	16	15	34	7	0	25	3	43	10	27
2017	Federal regulators	8	10	38	0	3	38	3	31	4	37
2017	Compliance, inspection and enforcement	20	17	15	5	5	32	5	59	17	19
2017	Communications or public affairs	10	16	24	4	2	36	8	46	11	98
2017	Access to information and privacy	25	17	17	0	0	17	24	71	0	12
2017	Security	11	10	50	0	0	10	20	29	0	10
2017	Science and technology	14	17	16	4	2	41	6	58	12	952
2017	Library services	20	10	0	0	0	60	10	100	0	10
2017	Administration and operations	20	13	23	2	3	33	5	54	9	290
2017	Human resources	20	18	15	3	2	40	2	66	8	100
2017	Financial management	15	18	18	4	5	36	4	54	15	99
2017	Procurement	18	19	13	0	0	42	8	74	0	22
2017	Real property	34	20	19	0	3	25	0	71	4	31
2017	Information management	18	15	19	1	4	36	8	57	10	74
2017	Information technology	13	20	15	2	4	39	6	60	12	137
2017	Internal audit	0	14	22	0	0	57	7	38	0	14
2017	Evaluation	17	0	24	0	9	33	17	35	17	12
2017	Data sciences	17	11	18	1	4	42	7	55	11	71
2017	Policy	9	14	18	3	3	41	12	48	13	323
2017	Project management	17	14	19	2	2	35	11	58	7	108
2017	Other services to the public	12	17	21	5	7	27	12	46	20	40
2017	None of the above	16	18	22	1	1	37	5	59	4	158
2014	Client contact centre	19	5	31	5	0	34	7	40	8	41
2014	Federal regulators	15	24	14	0	1	42	4	71	3	57
2014	Compliance, inspection and enforcement	14	25	20	0	5	28	7	60	8	24
2014	Communications or public affairs	11	18	23	1	3	36	8	51	7	132
2014	Security	20	8	19	0	0	40	12	60	0	15
2014	Science and technology	15	14	18	4	2	41	6	54	11	1175
2014	Library services	16	5	25	12	0	36	6	37	20	17
2014	Administration and operations	18	14	15	3	3	36	12	61	11	366
2014	Human resources	22	15	15	5	6	30	6	59	17	90
2014	Financial management	14	17	20	1	3	40	5	56	8	121
2014	Procurement	17	10	20	0	0	42	11	58	0	29
2014	Real property	17	11	25	2	3	40	3	48	9	36
2014	Materiel management	16	10	19	9	9	26	10	41	28	11
2014	Information management	11	7	19	2	2	47	11	43	11	115
2014	Information technology	16	17	21	1	1	37	6	58	5	146
2014	Internal audit	16	15	23	0	0	34	12	58	0	18
2014	Evaluation	27	14	0	7	7	40	7	75	25	15
2014	Other services to the public	12	20	21	3	2	27	14	55	9	84
2014	None of the above	13	16	16	3	3	42	8	57	12	412

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	26	26	0	8	15	0	60	9	31
2019	Federal regulators	23	29	23	11	3	12	0	59	16	35
2019	Compliance, inspection and enforcement	22	17	29	5	0	27	0	53	7	18
2019	Communications or public affairs	37	32	17	2	1	11	1	78	3	99
2019	Access to information and privacy	15	32	7	17	0	15	15	66	24	13
2019	Security	25	23	27	0	6	12	7	59	8	16
2019	Science and technology	38	29	15	4	2	10	1	76	7	978
2019	Library services	16	45	16	15	0	8	0	66	16	12
2019	Administration and operations	35	24	20	4	3	13	1	68	9	268
2019	Human resources	28	31	19	2	1	18	1	73	4	108
2019	Financial management	37	30	17	2	0	14	0	78	2	105
2019	Procurement	61	17	12	0	0	5	5	86	0	34
2019	Real property	57	16	12	0	0	12	2	86	0	38
2019	Materiel management	7	45	19	10	13	7	0	56	24	10
2019	Information management	27	30	20	2	7	15	0	67	10	61
2019	Information technology	30	29	14	9	2	15	1	70	13	105
2019	Internal audit	49	23	13	15	0	0	0	72	15	14
2019	Data sciences	21	35	18	3	3	19	1	71	7	73
2019	Policy	26	30	18	6	2	17	1	68	10	411
2019	Project management	24	28	16	4	5	21	1	67	12	139
2019	Other services to the public	43	26	16	7	2	5	0	73	9	43
2019	None of the above	33	20	21	1	4	16	4	67	7	154
2018	Client contact centre	11	35	36	0	3	14	0	54	4	25
2018	Federal regulators	23	34	19	5	3	16	0	68	9	39
2018	Compliance, inspection and enforcement	32	28	28	4	0	8	0	65	4	25
2018	Communications or public affairs	32	24	15	4	4	18	3	71	10	101
2018	Access to information and privacy	60	0	20	0	0	20	0	75	0	10
2018	Security	49	15	22	0	0	15	0	74	0	13
2018	Science and technology	33	33	18	4	2	10	1	73	7	960
2018	Administration and operations	35	24	23	2	3	12	1	68	6	271
2018	Human resources	22	32	20	8	2	16	1	65	12	93
2018	Financial management	29	37	21	1	0	12	0	75	1	112
2018	Procurement	37	28	29	0	0	3	3	69	0	29
2018	Real property	45	30	16	0	2	7	0	81	2	40
2018	Information management	20	46	12	2	6	13	2	77	9	57
2018	Information technology	24	39	22	0	1	11	1	73	1	91
2018	Internal audit	7	44	14	0	0	29	7	78	0	13
2018	Data sciences	26	30	22	4	3	14	1	66	8	69
2018	Policy	23	32	17	5	3	19	1	69	10	369
2018	Project management	23	29	25	3	0	19	2	65	3	117
2018	Other services to the public	31	29	16	3	5	10	6	71	9	35
2018	None of the above	32	30	17	4	2	13	3	72	7	131
2017	Client contact centre	19	46	25	4	0	3	3	70	4	28
2017	Federal regulators	19	27	38	0	0	16	0	55	0	37
2017	Compliance, inspection and enforcement	36	11	32	10	0	11	0	53	12	19
2017	Communications or public affairs	19	36	19	3	2	18	2	69	6	98
2017	Access to information and privacy	41	17	17	0	0	17	8	77	0	12
2017	Security	31	10	40	0	0	20	0	51	0	10
2017	Science and technology	32	33	15	4	2	13	2	76	7	951
2017	Library services	30	30	0	0	0	30	10	100	0	10
2017	Administration and operations	37	26	19	3	2	11	2	72	6	289
2017	Human resources	34	31	13	3	3	15	0	77	7	100
2017	Financial management	29	35	12	4	6	13	1	74	12	99
2017	Procurement	39	34	8	0	0	19	0	90	0	22
2017	Real property	58	19	6	3	0	13	0	89	3	30
2017	Information management	20	40	17	1	3	13	5	74	5	74
2017	Information technology	27	33	21	2	4	14	0	69	7	136
2017	Internal audit	29	36	15	0	0	21	0	82	0	14
2017	Evaluation	17	17	16	0	9	41	0	59	15	12
2017	Data sciences	30	32	18	1	3	13	2	74	5	70
2017	Policy	25	33	14	3	3	19	2	74	8	323
2017	Project management	32	29	22	3	3	13	0	69	6	109
2017	Other services to the public	38	29	14	5	7	7	0	71	14	39
2017	None of the above	35	27	17	2	1	16	2	76	3	157
2014	Client contact centre	24	22	35	5	0	14	0	54	6	41
2014	Federal regulators	25	31	14	2	1	26	2	77	4	57
2014	Compliance, inspection and enforcement	30	25	15	9	0	21	0	69	11	24
2014	Communications or public affairs	21	31	20	1	2	24	1	68	5	132
2014	Security	42	19	20	6	0	6	6	70	7	15
2014	Science and technology	29	33	17	3	2	16	1	74	6	1175
2014	Library services	24	28	13	6	5	17	6	67	15	17
2014	Administration and operations	28	29	18	1	3	18	4	72	5	367
2014	Human resources	32	24	15	4	6	16	2	69	13	88
2014	Financial management	27	27	18	1	3	22	2	71	6	121
2014	Procurement	30	27	13	0	0	25	5	81	0	29
2014	Real property	27	34	24	0	3	12	0	70	3	36
2014	Materiel management	34	10	19	0	18	18	0	54	22	11
2014	Information management	21	35	16	1	2	24	1	75	4	115
2014	Information technology	25	33	17	3	1	19	2	74	5	146
2014	Internal audit	39	27	17	0	0	17	0	80	0	18
2014	Evaluation	53	7	20	0	7	13	0	69	8	15
2014	Other services to the public	29	36	14	2	1	16	3	79	4	84
2014	None of the above	25	27	19	4	4	21	1	66	10	411

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	23	22	24	18	10	0	2	46	29	31
2019	Federal regulators	26	32	23	11	6	0	3	60	17	35
2019	Compliance, inspection and enforcement	22	44	17	6	11	0	0	67	17	18
2019	Communications or public affairs	23	31	24	8	14	0	0	55	22	99
2019	Access to information and privacy	46	0	15	23	16	0	0	46	39	13
2019	Security	10	33	18	6	32	0	0	44	38	16
2019	Science and technology	26	29	21	11	12	1	0	56	23	984
2019	Library services	18	24	30	17	11	0	0	42	28	12
2019	Administration and operations	20	27	22	11	17	0	2	49	29	268
2019	Human resources	18	29	22	16	14	0	1	47	30	108
2019	Financial management	17	27	20	13	21	0	2	45	34	105
2019	Procurement	31	15	18	11	24	0	0	47	35	34
2019	Real property	27	20	25	14	15	0	0	47	28	38
2019	Materiel management	26	33	7	23	12	0	0	58	35	10
2019	Information management	26	26	22	17	8	0	1	52	25	63
2019	Information technology	32	25	20	12	11	0	1	57	23	106
2019	Internal audit	34	36	0	16	15	0	0	70	30	14
2019	Data sciences	25	21	23	15	13	0	3	47	29	74
2019	Policy	23	31	21	8	15	0	1	55	23	412
2019	Project management	22	29	19	15	15	0	0	51	30	139
2019	Other services to the public	27	20	15	18	20	0	0	47	38	44
2019	None of the above	25	31	18	11	13	1	1	57	24	154
2018	Client contact centre	21	11	26	27	14	0	0	32	42	25
2018	Federal regulators	13	40	32	8	8	0	0	52	15	39
2018	Compliance, inspection and enforcement	43	16	17	8	15	0	0	59	23	25
2018	Communications or public affairs	25	26	19	11	16	0	4	52	28	100
2018	Access to information and privacy	31	20	30	20	0	0	0	51	20	10
2018	Security	7	30	11	8	44	0	0	37	52	13
2018	Science and technology	21	30	22	13	12	1	1	52	25	963
2018	Administration and operations	24	21	20	11	19	1	3	47	32	268
2018	Human resources	14	30	25	15	14	0	1	45	29	93
2018	Financial management	19	33	19	12	14	1	2	53	27	114
2018	Procurement	30	21	20	13	9	0	7	54	24	29
2018	Real property	12	18	32	30	9	0	0	30	39	40
2018	Information management	17	30	25	7	16	0	5	50	24	57
2018	Information technology	19	28	24	8	18	2	1	49	26	90
2018	Internal audit	7	41	0	22	30	0	0	48	52	13
2018	Data sciences	16	36	29	8	11	0	0	52	19	69
2018	Policy	20	30	23	11	16	0	0	50	27	372
2018	Project management	22	23	25	15	16	0	0	44	31	119
2018	Other services to the public	27	16	30	3	21	0	3	45	24	35
2018	None of the above	23	26	19	11	19	1	1	50	31	132
2017	Client contact centre	19	7	21	28	18	0	7	28	50	28
2017	Federal regulators	21	19	32	8	14	0	6	43	23	37
2017	Compliance, inspection and enforcement	42	5	27	10	16	0	0	47	26	19
2017	Communications or public affairs	32	18	18	12	19	0	1	50	31	97
2017	Access to information and privacy	24	17	34	17	8	0	0	41	25	12
2017	Security	10	20	21	0	49	0	0	30	49	10
2017	Science and technology	26	29	20	12	12	1	2	55	24	949
2017	Library services	10	70	0	10	10	0	0	80	20	10
2017	Administration and operations	24	26	23	10	14	0	4	52	24	291
2017	Human resources	19	26	23	17	13	0	1	46	30	98
2017	Financial management	25	28	20	10	13	0	3	55	25	97
2017	Procurement	42	4	25	8	14	0	6	49	24	22
2017	Real property	20	23	25	13	19	0	0	43	32	31
2017	Information management	20	35	24	7	13	0	1	56	20	74
2017	Information technology	30	23	22	10	12	0	3	54	23	137
2017	Internal audit	22	29	21	0	28	0	0	51	28	14
2017	Evaluation	31	34	17	9	9	0	0	66	17	12
2017	Data sciences	25	24	21	15	14	0	2	50	29	71
2017	Policy	26	27	20	13	12	0	1	54	26	322
2017	Project management	30	25	19	13	11	0	2	56	24	109
2017	Other services to the public	37	26	15	10	12	0	0	63	22	40
2017	None of the above	31	17	21	15	15	0	2	48	30	158

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	29	37	11	14	10	0	0	65	24	30
2019	Federal regulators	14	30	22	25	6	0	3	45	32	35
2019	Compliance, inspection and enforcement	29	12	30	6	24	0	0	40	29	17
2019	Communications or public affairs	20	38	20	12	9	1	0	59	21	99
2019	Access to information and privacy	47	16	22	0	15	0	0	63	15	13
2019	Security	27	36	19	6	12	0	0	63	19	16
2019	Science and technology	19	31	26	16	8	0	1	50	24	980
2019	Library services	48	26	17	8	0	0	0	74	8	11
2019	Administration and operations	22	27	27	11	10	0	2	50	22	270
2019	Human resources	18	28	24	17	11	0	1	47	29	108
2019	Financial management	21	25	31	9	11	2	0	47	21	105
2019	Procurement	19	15	31	22	13	0	0	34	35	34
2019	Real property	14	42	26	12	5	0	0	56	17	38
2019	Materiel management	20	6	45	23	7	0	0	25	29	10
2019	Information management	37	26	14	16	5	0	1	64	21	63
2019	Information technology	20	34	24	10	11	0	1	54	22	105
2019	Internal audit	13	13	58	15	0	0	0	27	15	14
2019	Data sciences	25	37	15	15	7	0	1	63	22	74
2019	Policy	13	31	26	18	11	0	0	44	29	412
2019	Project management	19	30	26	13	12	0	0	49	24	138
2019	Other services to the public	18	30	36	9	7	0	0	48	16	44
2019	None of the above	23	34	23	12	8	0	0	58	20	152
2018	Client contact centre	23	43	11	7	16	0	0	66	23	24
2018	Federal regulators	10	28	26	26	10	0	0	38	36	39
2018	Compliance, inspection and enforcement	32	32	28	4	4	0	0	64	8	25
2018	Communications or public affairs	12	34	26	14	14	0	0	46	27	100
2018	Access to information and privacy	31	10	30	20	10	0	0	40	30	10
2018	Security	23	22	22	18	15	0	0	45	33	13
2018	Science and technology	16	28	29	17	10	0	1	44	27	963
2018	Administration and operations	21	26	25	17	9	1	1	48	27	269
2018	Human resources	9	32	24	17	17	0	1	41	34	93
2018	Financial management	17	28	26	19	8	0	1	46	28	114
2018	Procurement	17	21	20	23	19	0	0	39	42	29
2018	Real property	13	26	23	28	9	0	0	40	38	40
2018	Information management	18	23	35	10	11	2	2	42	22	57
2018	Information technology	11	39	21	18	9	0	1	51	28	89
2018	Internal audit	7	14	44	35	0	0	0	21	35	13
2018	Data sciences	19	24	33	13	11	0	0	43	24	69
2018	Policy	10	24	29	19	17	0	0	35	36	372
2018	Project management	11	25	36	20	7	0	0	36	28	119
2018	Other services to the public	13	33	24	18	13	0	0	46	30	34
2018	None of the above	18	28	28	16	9	0	1	47	25	132
2017	Client contact centre	19	33	15	21	13	0	0	52	33	28
2017	Federal regulators	16	27	19	24	13	0	0	43	38	37
2017	Compliance, inspection and enforcement	10	28	11	30	21	0	0	38	51	19
2017	Communications or public affairs	10	34	26	16	14	0	0	44	30	97
2017	Access to information and privacy	8	42	34	0	16	0	0	51	16	12
2017	Security	0	20	30	21	30	0	0	20	51	10
2017	Science and technology	20	27	27	16	9	1	1	48	25	950
2017	Library services	20	30	30	20	0	0	0	50	20	10
2017	Administration and operations	23	28	21	17	10	0	1	52	27	291
2017	Human resources	18	22	26	15	19	0	1	40	34	99
2017	Financial management	19	25	24	20	12	0	0	45	32	99
2017	Procurement	25	4	23	21	27	0	0	29	48	22
2017	Real property	14	25	26	16	16	0	3	41	33	31
2017	Information management	25	34	25	9	5	0	1	60	15	74
2017	Information technology	22	34	26	10	7	1	1	56	17	137
2017	Internal audit	0	29	42	22	7	0	0	29	29	14
2017	Evaluation	9	26	33	15	17	0	0	34	33	12
2017	Data sciences	19	30	29	16	4	0	2	50	20	71
2017	Policy	11	23	31	18	16	0	0	34	35	322
2017	Project management	17	24	32	17	11	0	0	41	28	108
2017	Other services to the public	22	30	16	16	12	0	3	54	29	40
2017	None of the above	26	22	21	19	12	0	0	48	31	157

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	18	38	25	10	6	0	3	58	17	31
2019	Federal regulators	26	37	15	15	6	0	3	64	21	35
2019	Compliance, inspection and enforcement	27	28	28	6	11	0	0	56	16	18
2019	Communications or public affairs	22	39	23	7	7	1	1	62	14	99
2019	Access to information and privacy	47	7	23	7	15	0	0	55	22	13
2019	Security	18	48	12	6	6	0	8	73	14	16
2019	Science and technology	34	32	19	9	4	0	1	68	13	976
2019	Library services	66	34	0	0	0	0	0	100	0	11
2019	Administration and operations	27	30	23	12	5	0	3	59	17	269
2019	Human resources	34	27	20	12	6	0	1	61	18	108
2019	Financial management	26	36	21	8	7	2	1	63	15	105
2019	Procurement	21	33	19	21	7	0	0	54	28	34
2019	Real property	26	50	15	5	5	0	0	76	10	38
2019	Materiel management	45	25	29	0	0	0	0	71	0	10
2019	Information management	52	22	18	5	4	0	0	74	9	61
2019	Information technology	31	33	22	4	8	0	2	66	12	106
2019	Internal audit	20	6	59	16	0	0	0	26	16	14
2019	Data sciences	40	26	19	9	4	0	1	67	14	74
2019	Policy	15	30	20	21	13	0	0	46	34	412
2019	Project management	22	34	21	14	9	0	0	56	23	139
2019	Other services to the public	45	23	21	9	3	0	0	68	11	43
2019	None of the above	32	31	23	10	4	0	1	63	14	152
2018	Client contact centre	18	53	7	11	12	0	0	71	22	25
2018	Federal regulators	10	35	23	21	8	0	3	47	29	39
2018	Compliance, inspection and enforcement	41	42	13	4	0	0	0	82	4	24
2018	Communications or public affairs	12	32	25	16	15	0	0	44	31	99
2018	Access to information and privacy	31	20	30	10	10	0	0	50	20	10
2018	Security	31	29	26	7	7	0	0	60	15	13
2018	Science and technology	23	37	24	10	5	0	1	61	15	960
2018	Administration and operations	23	34	20	13	6	1	2	59	20	266
2018	Human resources	11	35	20	22	8	1	1	48	31	92
2018	Financial management	19	31	28	14	8	0	1	50	22	113
2018	Procurement	17	27	30	16	10	0	0	44	26	28
2018	Real property	18	44	14	14	9	0	0	62	23	40
2018	Information management	29	40	13	3	11	2	2	72	15	57
2018	Information technology	22	39	20	11	7	0	1	62	18	90
2018	Internal audit	0	14	29	27	7	7	16	18	45	13
2018	Data sciences	32	22	20	14	9	0	3	56	24	69
2018	Policy	12	24	25	20	19	0	0	36	39	372
2018	Project management	20	26	30	16	8	1	0	46	24	118
2018	Other services to the public	27	21	29	15	5	3	0	50	20	35
2018	None of the above	28	31	22	13	5	0	1	60	18	131
2017	Client contact centre	31	15	25	15	10	0	4	48	26	27
2017	Federal regulators	14	41	21	21	3	0	0	55	24	37
2017	Compliance, inspection and enforcement	31	22	31	0	15	0	0	53	15	19
2017	Communications or public affairs	9	41	30	10	10	0	0	50	20	98
2017	Access to information and privacy	8	25	49	0	17	0	0	34	17	12
2017	Security	0	50	40	0	11	0	0	50	11	10
2017	Science and technology	31	33	19	11	4	1	2	65	15	949
2017	Library services	70	0	30	0	0	0	0	70	0	10
2017	Administration and operations	26	29	20	14	8	1	2	57	23	288
2017	Human resources	26	22	27	15	8	0	3	49	23	98
2017	Financial management	23	29	24	15	8	1	0	52	23	99
2017	Procurement	17	31	8	29	14	0	0	48	44	22
2017	Real property	26	30	12	26	0	0	6	60	28	31
2017	Information management	37	25	23	12	1	0	3	63	14	73
2017	Information technology	27	33	20	9	6	1	2	63	16	137
2017	Internal audit	7	28	28	36	0	0	0	35	36	14
2017	Evaluation	0	26	55	0	19	0	0	26	19	11
2017	Data sciences	25	35	23	12	1	0	4	62	13	71
2017	Policy	12	24	24	21	19	0	0	36	40	323
2017	Project management	21	25	22	19	12	0	1	46	32	109
2017	Other services to the public	37	23	14	16	10	0	0	60	26	40
2017	None of the above	29	26	23	8	12	1	1	56	21	157

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	11	22	14	18	0	3	44	33	30
2019	Federal regulators	14	31	22	14	12	4	3	49	28	35
2019	Compliance, inspection and enforcement	27	28	16	6	22	0	0	56	28	18
2019	Communications or public affairs	27	30	19	9	11	3	2	60	21	99
2019	Access to information and privacy	16	8	38	0	38	0	0	24	38	13
2019	Security	0	36	19	19	19	0	8	39	41	16
2019	Science and technology	21	25	24	15	14	1	1	46	30	980
2019	Library services	17	39	18	17	8	0	0	56	26	11
2019	Administration and operations	28	24	20	13	13	0	2	53	26	267
2019	Human resources	19	18	25	21	14	0	2	39	36	106
2019	Financial management	24	22	22	14	15	2	1	47	30	104
2019	Procurement	14	29	29	20	8	0	0	44	28	34
2019	Real property	16	28	21	30	5	0	0	44	35	38
2019	Materiel management	13	12	13	39	23	0	0	25	61	10
2019	Information management	32	27	17	7	16	0	0	59	24	60
2019	Information technology	15	26	20	21	17	1	0	42	38	105
2019	Internal audit	15	34	32	18	0	0	0	50	18	12
2019	Data sciences	26	33	17	10	9	0	5	62	20	73
2019	Policy	21	30	20	18	9	1	0	52	28	411
2019	Project management	17	26	24	18	13	0	1	44	32	139
2019	Other services to the public	22	30	26	13	9	0	0	52	22	42
2019	None of the above	22	32	20	16	8	0	2	55	25	152
2018	Client contact centre	15	25	28	16	16	0	0	40	32	25
2018	Federal regulators	13	25	28	15	18	0	0	38	33	39
2018	Compliance, inspection and enforcement	29	12	38	16	4	0	0	41	21	24
2018	Communications or public affairs	18	24	21	15	21	0	1	43	36	100
2018	Access to information and privacy	10	29	20	11	30	0	0	39	41	10
2018	Security	15	30	15	15	26	0	0	45	40	13
2018	Science and technology	14	24	27	19	14	1	1	39	34	958
2018	Administration and operations	26	28	22	14	8	1	1	55	23	270
2018	Human resources	16	18	27	20	17	0	2	34	38	90
2018	Financial management	25	19	27	18	8	1	2	46	27	114
2018	Procurement	17	15	20	26	22	0	0	32	48	29
2018	Real property	16	18	32	13	21	0	0	34	35	40
2018	Information management	17	21	22	19	16	2	3	40	37	57
2018	Information technology	8	25	28	24	13	1	1	33	38	89
2018	Internal audit	0	14	16	38	8	7	17	19	60	12
2018	Data sciences	16	17	25	18	18	3	2	35	38	69
2018	Policy	15	24	26	19	15	0	1	39	34	373
2018	Project management	15	22	31	24	8	1	0	38	32	118
2018	Other services to the public	34	7	18	28	12	0	0	42	40	35
2018	None of the above	21	20	24	24	8	1	3	42	33	130
2017	Client contact centre	15	19	26	23	17	0	0	34	41	28
2017	Federal regulators	14	29	25	11	18	0	3	44	30	37
2017	Compliance, inspection and enforcement	10	16	22	16	31	0	5	27	49	19
2017	Communications or public affairs	11	26	22	19	21	1	0	38	40	98
2017	Access to information and privacy	8	17	25	25	24	0	0	25	49	12
2017	Security	10	20	40	10	21	0	0	30	31	10
2017	Science and technology	17	22	26	19	13	1	2	41	33	951
2017	Library services	10	0	50	10	30	0	0	10	40	10
2017	Administration and operations	19	24	28	15	12	1	2	44	27	290
2017	Human resources	22	15	18	22	20	0	3	38	44	99
2017	Financial management	27	26	18	15	12	1	1	54	27	99
2017	Procurement	17	13	13	21	37	0	0	29	58	22
2017	Real property	13	27	21	18	20	0	0	40	39	31
2017	Information management	15	21	29	24	9	1	0	37	33	74
2017	Information technology	16	20	22	16	23	1	2	37	41	136
2017	Internal audit	0	21	43	29	7	0	0	21	36	14
2017	Evaluation	9	7	24	26	34	0	0	15	60	12
2017	Data sciences	23	23	23	14	12	0	5	49	27	71
2017	Policy	17	23	27	17	14	0	1	41	32	322
2017	Project management	18	25	23	19	13	0	2	44	32	109
2017	Other services to the public	31	20	19	12	14	0	3	53	27	39
2017	None of the above	22	21	18	22	15	0	2	44	38	157

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	23	16	7	6	0	3	70	14	30
2019	Federal regulators	37	37	5	12	3	4	3	78	16	35
2019	Compliance, inspection and enforcement	49	18	22	0	6	0	6	71	6	18
2019	Communications or public affairs	46	29	11	3	8	0	3	77	11	98
2019	Access to information and privacy	85	7	0	0	7	0	0	93	7	13
2019	Security	35	31	6	0	0	0	27	91	0	16
2019	Science and technology	46	27	15	6	3	0	3	76	9	981
2019	Library services	100	0	0	0	0	0	0	100	0	10
2019	Administration and operations	51	22	13	5	4	0	5	77	9	270
2019	Human resources	56	22	9	4	2	0	7	84	6	107
2019	Financial management	45	31	12	6	3	2	2	78	9	104
2019	Procurement	49	21	17	8	0	0	5	74	8	34
2019	Real property	65	18	0	12	0	0	5	87	13	36
2019	Materiel management	59	6	13	0	10	0	13	74	11	10
2019	Information management	55	28	7	1	0	0	9	91	2	63
2019	Information technology	54	21	15	2	0	2	6	81	2	105
2019	Internal audit	48	14	38	0	0	0	0	62	0	14
2019	Data sciences	55	24	8	3	0	0	10	88	3	74
2019	Policy	33	27	17	12	10	0	1	61	22	411
2019	Project management	39	28	17	10	4	0	3	68	15	139
2019	Other services to the public	55	20	20	2	0	0	3	77	2	43
2019	None of the above	52	24	9	6	3	1	6	81	10	150
2018	Client contact centre	60	22	12	4	2	0	0	82	6	24
2018	Federal regulators	32	29	21	10	3	0	5	65	14	39
2018	Compliance, inspection and enforcement	55	16	8	5	0	4	13	85	6	25
2018	Communications or public affairs	37	21	17	8	10	1	7	63	19	100
2018	Access to information and privacy	61	10	0	20	0	0	10	78	22	10
2018	Security	52	7	18	0	7	0	15	70	9	13
2018	Science and technology	41	27	16	7	3	0	5	72	11	961
2018	Administration and operations	50	17	15	7	5	0	6	71	13	269
2018	Human resources	37	25	18	5	2	1	11	71	9	92
2018	Financial management	48	18	18	7	3	0	5	70	11	114
2018	Procurement	50	15	19	3	6	3	4	70	10	29
2018	Real property	51	23	7	7	7	2	3	78	15	39
2018	Information management	52	16	13	5	2	2	10	78	8	55
2018	Information technology	53	30	5	6	0	1	5	88	6	88
2018	Internal audit	29	20	29	0	0	0	22	63	0	13
2018	Data sciences	43	30	17	1	1	0	8	79	3	69
2018	Policy	24	27	21	14	12	0	1	52	27	372
2018	Project management	39	29	21	6	1	2	3	71	7	118
2018	Other services to the public	43	25	8	13	3	0	8	75	17	35
2018	None of the above	45	21	18	7	3	0	8	71	10	131
2017	Client contact centre	40	18	18	7	7	3	7	65	15	28
2017	Federal regulators	36	26	19	6	5	0	8	67	12	37
2017	Compliance, inspection and enforcement	42	22	10	15	0	0	11	72	17	19
2017	Communications or public affairs	32	29	17	5	9	0	8	66	15	97
2017	Access to information and privacy	41	17	8	8	0	0	25	78	11	12
2017	Security	30	40	30	0	0	0	0	70	0	10
2017	Science and technology	39	28	14	7	4	1	8	73	12	951
2017	Library services	70	10	0	0	0	0	20	100	0	10
2017	Administration and operations	46	21	13	5	4	1	10	76	10	290
2017	Human resources	47	18	13	4	4	0	14	76	9	98
2017	Financial management	37	23	14	13	6	1	6	65	20	99
2017	Procurement	40	13	17	8	4	0	18	64	15	22
2017	Real property	37	22	26	3	6	0	6	63	9	31
2017	Information management	60	19	5	8	1	0	7	84	10	74
2017	Information technology	50	25	7	5	1	1	12	85	7	136
2017	Internal audit	29	36	28	0	0	0	6	70	0	14
2017	Evaluation	17	34	24	0	24	0	0	52	24	12
2017	Data sciences	38	27	16	4	1	0	13	75	6	71
2017	Policy	27	27	20	16	9	0	2	54	25	321
2017	Project management	36	25	19	6	4	1	9	68	12	109
2017	Other services to the public	49	20	9	12	4	0	5	73	17	40
2017	None of the above	41	27	13	6	6	1	6	73	12	156

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	27	19	30	6	15	0	3	48	21	31
2019	Federal regulators	20	26	31	9	12	0	3	47	21	35
2019	Compliance, inspection and enforcement	22	27	29	11	11	0	0	49	22	18
2019	Communications or public affairs	33	35	15	6	10	0	1	68	16	99
2019	Access to information and privacy	54	16	7	7	16	0	0	69	23	13
2019	Security	31	38	18	6	6	0	0	69	12	16
2019	Science and technology	31	31	19	10	7	1	0	63	17	979
2019	Library services	49	26	17	8	0	0	0	74	8	11
2019	Administration and operations	34	27	19	9	10	0	1	62	19	268
2019	Human resources	46	28	15	5	4	0	1	75	9	108
2019	Financial management	37	25	21	7	10	0	0	62	17	104
2019	Procurement	36	31	16	17	0	0	0	67	17	34
2019	Real property	39	38	14	7	2	0	0	77	9	38
2019	Materiel management	45	6	49	0	0	0	0	51	0	10
2019	Information management	49	23	17	7	3	0	0	73	10	63
2019	Information technology	36	30	20	10	4	1	0	66	14	106
2019	Internal audit	44	8	31	16	0	0	0	53	16	13
2019	Data sciences	39	27	20	8	3	0	4	68	11	73
2019	Policy	19	31	22	16	12	0	0	50	28	410
2019	Project management	24	30	25	11	10	0	0	55	21	138
2019	Other services to the public	45	25	21	7	2	0	0	70	9	44
2019	None of the above	30	37	17	10	5	0	1	67	16	153
2018	Client contact centre	36	35	18	8	2	0	0	71	10	25
2018	Federal regulators	23	19	26	24	8	0	0	42	31	38
2018	Compliance, inspection and enforcement	60	12	19	5	4	0	0	72	9	25
2018	Communications or public affairs	25	29	21	9	15	0	1	55	24	100
2018	Access to information and privacy	30	50	0	10	10	0	0	80	20	10
2018	Security	45	0	33	22	0	0	0	45	22	13
2018	Science and technology	28	30	24	11	8	0	0	58	18	957
2018	Administration and operations	34	23	20	12	10	0	1	57	23	269
2018	Human resources	29	24	25	7	11	1	2	56	19	92
2018	Financial management	34	19	20	14	11	0	2	54	26	114
2018	Procurement	24	39	21	6	10	0	0	63	16	29
2018	Real property	36	32	14	9	9	0	0	68	18	40
2018	Information management	41	26	17	7	9	0	2	68	16	57
2018	Information technology	29	43	16	9	2	1	0	73	11	90
2018	Internal audit	35	21	14	14	0	0	16	67	17	13
2018	Data sciences	26	35	21	8	8	0	2	62	16	68
2018	Policy	21	25	23	15	16	0	0	46	32	370
2018	Project management	27	27	28	11	7	0	0	54	18	119
2018	Other services to the public	26	26	25	18	5	0	0	52	23	35
2018	None of the above	35	24	23	9	7	0	2	60	16	131
2017	Client contact centre	34	31	18	6	10	0	0	65	17	28
2017	Federal regulators	16	26	29	14	16	0	0	42	29	37
2017	Compliance, inspection and enforcement	47	32	16	5	0	0	0	79	5	19
2017	Communications or public affairs	26	24	25	13	12	0	0	50	25	97
2017	Access to information and privacy	33	34	17	17	0	0	0	66	17	12
2017	Security	20	40	41	0	0	0	0	59	0	10
2017	Science and technology	29	30	24	10	5	1	1	60	16	951
2017	Library services	40	40	20	0	0	0	0	80	0	10
2017	Administration and operations	36	28	18	10	7	0	1	65	17	290
2017	Human resources	30	26	21	14	8	0	1	57	22	100
2017	Financial management	29	28	22	15	6	0	0	57	21	99
2017	Procurement	42	27	13	8	10	0	0	69	18	22
2017	Real property	38	18	25	13	6	0	0	56	19	30
2017	Information management	47	24	20	7	3	0	0	71	9	74
2017	Information technology	30	34	21	10	3	1	0	65	14	137
2017	Internal audit	36	14	28	15	7	0	0	50	22	14
2017	Evaluation	26	50	0	9	15	0	0	76	24	12
2017	Data sciences	38	28	16	10	5	0	2	68	16	71
2017	Policy	18	24	28	19	10	0	0	43	29	320
2017	Project management	22	36	18	13	8	0	2	60	22	107
2017	Other services to the public	40	33	5	16	7	0	0	72	23	40
2017	None of the above	32	26	21	11	10	0	1	58	21	158

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	16	27	24	26	7	0	0	43	33	31
2019	Federal regulators	15	32	37	8	6	0	3	48	15	35
2019	Compliance, inspection and enforcement	22	22	29	11	16	0	0	44	27	18
2019	Communications or public affairs	23	38	19	9	10	0	0	62	20	99
2019	Access to information and privacy	39	15	24	15	0	0	7	58	16	13
2019	Security	17	36	18	7	6	0	15	63	16	16
2019	Science and technology	28	38	20	8	5	1	1	67	13	980
2019	Library services	51	18	15	8	8	0	0	69	16	12
2019	Administration and operations	34	32	17	10	4	1	2	68	15	270
2019	Human resources	33	31	18	6	8	1	3	67	15	108
2019	Financial management	31	41	18	7	1	2	1	74	8	104
2019	Procurement	38	34	21	0	3	0	4	76	3	34
2019	Real property	41	26	25	3	5	0	0	67	8	38
2019	Materiel management	13	46	41	0	0	0	0	59	0	10
2019	Information management	37	31	21	4	7	0	0	68	11	63
2019	Information technology	25	34	20	17	4	0	0	59	20	106
2019	Internal audit	28	21	31	20	0	0	0	49	20	14
2019	Data sciences	31	35	19	8	3	3	1	69	11	73
2019	Policy	18	39	25	11	6	0	1	58	17	411
2019	Project management	28	29	29	10	4	0	0	57	14	139
2019	Other services to the public	28	54	10	2	7	0	0	81	9	44
2019	None of the above	32	30	22	7	5	1	2	65	12	152
2018	Client contact centre	17	22	42	11	5	0	3	40	17	25
2018	Federal regulators	8	37	36	8	8	0	3	47	16	39
2018	Compliance, inspection and enforcement	37	25	11	17	4	4	0	66	23	24
2018	Communications or public affairs	20	31	26	14	6	0	4	53	20	101
2018	Access to information and privacy	29	10	29	21	0	10	0	44	23	10
2018	Security	30	22	18	22	0	0	7	56	24	13
2018	Science and technology	22	39	23	9	5	0	1	62	15	956
2018	Administration and operations	35	29	21	6	5	1	3	67	11	266
2018	Human resources	22	28	29	17	1	1	3	52	18	92
2018	Financial management	26	40	23	8	2	1	1	66	10	114
2018	Procurement	33	23	34	3	0	7	0	60	3	29
2018	Real property	30	40	19	10	0	0	0	71	10	38
2018	Information management	24	29	32	9	4	0	2	54	13	56
2018	Information technology	19	33	31	8	9	1	0	52	17	91
2018	Internal audit	0	34	29	15	0	7	16	44	19	13
2018	Data sciences	21	32	34	3	7	1	2	55	10	69
2018	Policy	18	37	29	10	7	0	0	54	17	368
2018	Project management	24	33	27	13	2	0	1	57	16	119
2018	Other services to the public	30	22	38	10	0	0	0	52	10	35
2018	None of the above	24	31	23	13	4	1	4	58	18	131
2017	Client contact centre	24	22	14	26	14	0	0	46	40	28
2017	Federal regulators	11	42	17	22	5	0	3	55	28	36
2017	Compliance, inspection and enforcement	35	16	38	11	0	0	0	52	11	19
2017	Communications or public affairs	24	24	28	17	5	1	0	49	23	97
2017	Access to information and privacy	27	18	18	27	0	0	9	50	30	11
2017	Science and technology	27	32	21	12	6	0	1	60	18	951
2017	Library services	40	20	20	10	0	0	10	67	11	10
2017	Administration and operations	36	32	18	9	3	0	2	69	12	290
2017	Human resources	29	28	23	12	5	0	3	59	17	100
2017	Financial management	24	39	20	9	5	2	1	65	15	99
2017	Procurement	61	25	10	4	0	0	0	86	4	22
2017	Real property	28	30	19	18	6	0	0	57	24	30
2017	Information management	26	31	25	12	3	0	2	59	16	74
2017	Information technology	23	29	18	18	10	1	2	53	28	136
2017	Internal audit	14	36	36	15	0	0	0	49	15	14
2017	Evaluation	52	14	17	0	17	0	0	66	17	12
2017	Data sciences	33	35	17	8	0	1	5	73	9	71
2017	Policy	23	34	24	13	6	0	0	57	19	319
2017	Project management	24	31	27	12	4	0	1	56	16	108
2017	Other services to the public	29	41	13	7	5	3	3	74	13	40
2017	None of the above	29	30	26	9	4	2	1	60	13	157

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	27	29	18	14	9	0	3	58	23	31
2019	Federal regulators	15	35	31	14	3	0	3	51	17	35
2019	Compliance, inspection and enforcement	17	51	10	22	0	0	0	68	22	18
2019	Communications or public affairs	18	48	18	8	8	0	0	66	16	99
2019	Access to information and privacy	55	16	15	7	7	0	0	71	15	13
2019	Security	25	36	12	19	0	0	8	66	20	16
2019	Science and technology	27	36	23	8	5	1	1	64	13	979
2019	Library services	32	27	33	8	0	0	0	59	8	12
2019	Administration and operations	29	33	23	10	4	0	1	63	14	271
2019	Human resources	26	30	22	13	7	1	2	57	20	108
2019	Financial management	37	33	16	11	2	2	0	71	13	104
2019	Procurement	27	29	16	21	3	0	4	59	24	34
2019	Real property	18	34	28	15	5	0	0	52	20	38
2019	Materiel management	26	39	23	13	0	0	0	64	13	10
2019	Information management	36	35	11	3	13	0	1	72	17	63
2019	Information technology	18	34	23	15	9	0	0	53	24	106
2019	Internal audit	13	21	36	22	8	0	0	34	30	14
2019	Data sciences	25	35	22	16	2	0	0	59	18	73
2019	Policy	15	32	31	13	8	0	0	48	22	411
2019	Project management	25	34	21	15	5	0	0	59	20	139
2019	Other services to the public	29	38	17	9	7	0	0	67	16	44
2019	None of the above	31	30	20	13	4	1	2	63	17	153
2018	Client contact centre	20	36	29	6	9	0	0	56	15	25
2018	Federal regulators	12	41	31	13	0	0	3	55	13	39
2018	Compliance, inspection and enforcement	25	45	26	0	4	0	0	70	4	24
2018	Communications or public affairs	22	27	27	15	8	0	1	50	22	101
2018	Access to information and privacy	39	19	21	10	0	10	0	65	11	10
2018	Security	38	29	7	18	7	0	0	67	26	13
2018	Science and technology	20	38	25	11	6	0	0	58	17	958
2018	Administration and operations	26	33	18	14	5	2	2	61	20	267
2018	Human resources	18	33	25	17	3	1	3	53	21	92
2018	Financial management	30	35	20	8	6	0	1	66	14	114
2018	Procurement	27	27	40	6	0	0	0	54	6	28
2018	Real property	21	35	19	15	10	0	0	56	25	38
2018	Information management	16	28	43	6	5	0	2	45	11	56
2018	Information technology	13	28	31	20	7	0	1	41	28	91
2018	Internal audit	0	7	29	28	7	13	16	9	50	13
2018	Data sciences	18	23	34	13	9	0	2	42	23	69
2018	Policy	16	32	25	17	9	0	0	48	27	369
2018	Project management	17	39	27	12	3	0	2	58	15	119
2018	Other services to the public	31	27	22	21	0	0	0	58	21	35
2018	None of the above	26	33	18	16	3	1	3	61	20	131
2017	Client contact centre	18	36	11	28	7	0	0	54	35	28
2017	Federal regulators	22	41	19	16	3	0	0	62	19	37
2017	Compliance, inspection and enforcement	20	32	37	5	5	0	0	52	11	19
2017	Communications or public affairs	15	41	19	15	10	0	0	56	25	97
2017	Access to information and privacy	34	34	16	8	0	0	8	74	9	12
2017	Security	0	40	30	0	30	0	0	40	30	10
2017	Science and technology	27	29	21	14	7	1	2	57	21	946
2017	Library services	20	50	10	20	0	0	0	70	20	10
2017	Administration and operations	30	31	24	8	5	1	0	62	14	290
2017	Human resources	24	30	25	15	4	0	2	56	19	100
2017	Financial management	20	38	22	8	8	2	1	61	17	99
2017	Procurement	25	25	31	10	8	0	0	50	18	22
2017	Real property	26	35	19	7	14	0	0	61	21	30
2017	Information management	21	30	32	11	3	3	0	53	14	73
2017	Information technology	15	29	22	22	11	1	1	45	33	137
2017	Internal audit	0	57	28	15	0	0	0	57	15	14
2017	Evaluation	26	40	17	0	17	0	0	66	17	12
2017	Data sciences	24	37	21	9	7	0	2	62	16	71
2017	Policy	21	31	24	16	8	0	0	52	24	321
2017	Project management	16	34	30	15	5	0	1	50	21	108
2017	Other services to the public	33	20	23	13	7	2	0	55	21	40
2017	None of the above	30	26	23	12	7	1	1	57	19	157

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	27	17	18	19	13	0	5	47	34	30
2019	Federal regulators	29	35	25	8	0	0	3	66	9	35
2019	Compliance, inspection and enforcement	34	23	22	16	5	0	0	57	22	18
2019	Communications or public affairs	25	42	18	5	9	0	0	67	14	99
2019	Access to information and privacy	46	8	31	0	15	0	0	55	15	13
2019	Security	25	24	25	18	0	0	8	53	20	16
2019	Science and technology	32	33	20	9	5	0	1	66	14	978
2019	Library services	43	41	0	16	0	0	0	84	16	12
2019	Administration and operations	26	35	20	11	6	1	1	62	18	267
2019	Human resources	31	36	15	8	9	0	1	67	17	108
2019	Financial management	37	30	20	5	6	1	1	69	11	105
2019	Procurement	44	36	10	8	3	0	0	79	10	34
2019	Real property	28	34	21	8	10	0	0	62	18	38
2019	Materiel management	33	12	29	13	13	0	0	45	26	10
2019	Information management	31	28	26	9	6	0	0	59	15	63
2019	Information technology	24	32	16	16	13	0	0	55	29	106
2019	Internal audit	14	28	15	30	14	0	0	42	43	14
2019	Data sciences	23	40	21	9	5	0	1	63	15	74
2019	Policy	16	30	31	15	7	0	0	46	22	405
2019	Project management	29	31	20	14	6	0	0	60	20	139
2019	Other services to the public	31	28	20	14	7	0	0	59	21	44
2019	None of the above	35	28	18	13	5	0	2	64	18	153
2018	Client contact centre	18	33	24	17	9	0	0	50	26	25
2018	Federal regulators	10	46	28	13	0	0	3	58	13	39
2018	Compliance, inspection and enforcement	40	38	8	9	4	0	0	78	13	24
2018	Communications or public affairs	26	31	19	16	8	0	0	57	24	101
2018	Access to information and privacy	51	0	40	10	0	0	0	51	10	10
2018	Security	31	14	33	22	0	0	0	45	22	13
2018	Science and technology	26	35	23	10	5	0	1	62	15	958
2018	Administration and operations	31	30	21	10	5	1	1	62	16	269
2018	Human resources	26	29	19	11	11	2	3	57	22	92
2018	Financial management	31	35	18	8	7	0	1	67	15	114
2018	Procurement	40	25	32	3	0	0	0	65	3	29
2018	Real property	28	22	28	17	5	0	0	50	22	38
2018	Information management	19	29	34	7	10	0	2	49	17	56
2018	Information technology	11	25	42	11	7	0	3	37	19	90
2018	Internal audit	16	35	22	14	7	7	0	54	23	13
2018	Data sciences	16	33	27	14	10	0	0	49	24	69
2018	Policy	14	32	28	16	11	0	0	46	26	368
2018	Project management	25	31	26	14	4	0	1	56	18	119
2018	Other services to the public	28	28	26	13	5	0	0	56	18	35
2018	None of the above	25	27	22	16	6	1	2	54	23	131
2017	Client contact centre	29	25	7	21	17	0	0	54	38	28
2017	Federal regulators	19	44	18	16	3	0	0	63	19	37
2017	Compliance, inspection and enforcement	30	28	21	5	11	0	5	61	17	19
2017	Communications or public affairs	26	28	23	15	7	0	0	54	22	96
2017	Access to information and privacy	25	17	25	8	8	0	16	50	20	12
2017	Security	11	20	40	30	0	0	0	31	30	10
2017	Science and technology	30	30	21	10	6	1	2	62	17	950
2017	Library services	60	30	0	10	0	0	0	90	10	10
2017	Administration and operations	36	25	22	9	5	2	0	63	15	290
2017	Human resources	24	37	23	11	4	1	1	62	14	100
2017	Financial management	23	38	15	15	6	1	1	63	22	99
2017	Procurement	42	25	25	4	4	0	0	67	8	22
2017	Real property	42	31	14	7	6	0	0	73	13	30
2017	Information management	30	19	25	18	4	3	1	50	23	74
2017	Information technology	17	30	26	14	9	1	2	49	24	136
2017	Internal audit	15	35	21	22	7	0	0	50	29	14
2017	Evaluation	42	24	0	9	17	9	0	72	28	12
2017	Data sciences	30	33	23	6	5	0	4	65	11	71
2017	Policy	23	28	28	13	8	0	0	51	21	321
2017	Project management	15	33	26	21	4	0	1	49	25	108
2017	Other services to the public	29	24	30	10	7	0	0	52	17	40
2017	None of the above	27	33	20	13	6	1	1	61	19	158

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	16	28	13	11	4	3	44	25	31
2019	Federal regulators	34	20	31	9	3	0	3	56	12	35
2019	Compliance, inspection and enforcement	33	29	27	11	0	0	0	62	11	18
2019	Communications or public affairs	50	26	10	4	9	0	1	76	13	99
2019	Access to information and privacy	31	7	47	0	15	0	0	38	15	13
2019	Security	34	27	26	6	7	0	0	61	13	15
2019	Science and technology	42	26	16	10	6	0	1	68	16	979
2019	Library services	69	15	0	8	8	0	0	84	16	12
2019	Administration and operations	43	22	18	10	6	0	2	66	16	269
2019	Human resources	50	21	15	6	8	0	0	70	14	108
2019	Financial management	48	24	15	9	2	2	0	74	11	105
2019	Procurement	50	31	11	3	5	0	0	81	8	33
2019	Real property	62	21	3	8	5	2	0	84	13	37
2019	Materiel management	39	6	13	29	13	0	0	45	42	10
2019	Information management	50	31	8	6	5	0	0	81	11	61
2019	Information technology	43	20	18	11	7	1	0	63	19	106
2019	Internal audit	29	29	36	6	0	0	0	58	6	14
2019	Data sciences	42	18	26	10	3	0	0	60	13	74
2019	Policy	43	29	15	5	6	0	0	73	12	410
2019	Project management	40	30	14	12	4	0	0	70	16	139
2019	Other services to the public	55	19	16	0	11	0	0	74	11	44
2019	None of the above	49	26	11	8	4	0	2	76	12	154

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	18	26	7	9	0	6	56	16	31
2019	Federal regulators	31	31	17	11	3	4	3	67	15	35
2019	Compliance, inspection and enforcement	34	39	22	0	5	0	0	73	5	18
2019	Communications or public affairs	40	36	15	6	3	0	1	76	9	98
2019	Access to information and privacy	46	31	16	0	7	0	0	77	7	13
2019	Security	50	20	18	12	0	0	0	69	12	16
2019	Science and technology	35	33	19	9	3	0	1	69	12	972
2019	Library services	36	48	0	8	8	0	0	84	16	11
2019	Administration and operations	35	39	13	9	2	0	1	75	12	270
2019	Human resources	40	28	18	6	8	1	1	69	14	108
2019	Financial management	48	32	10	4	5	0	1	81	9	105
2019	Procurement	20	36	16	16	13	0	0	55	29	32
2019	Real property	43	34	11	8	5	0	0	77	12	38
2019	Materiel management	32	52	10	7	0	0	0	84	7	10
2019	Information management	37	28	23	8	2	0	2	66	10	61
2019	Information technology	33	37	16	7	6	0	1	71	13	104
2019	Internal audit	20	51	23	7	0	0	0	71	7	14
2019	Data sciences	35	28	23	6	5	1	1	65	11	74
2019	Policy	30	32	21	11	7	0	0	62	18	409
2019	Project management	33	32	23	10	1	0	0	65	12	138
2019	Other services to the public	44	25	18	9	4	0	0	68	13	43
2019	None of the above	37	36	16	7	2	1	2	74	10	150
2018	Client contact centre	42	29	16	7	6	0	0	71	13	25
2018	Federal regulators	20	43	29	5	0	0	3	65	5	39
2018	Compliance, inspection and enforcement	37	45	13	0	5	0	0	83	5	24
2018	Communications or public affairs	41	26	18	6	7	0	1	68	13	100
2018	Access to information and privacy	40	20	10	20	0	10	0	67	22	10
2018	Security	31	36	0	33	0	0	0	67	33	13
2018	Science and technology	28	34	22	10	5	0	1	63	15	954
2018	Administration and operations	31	33	19	10	5	1	3	66	15	265
2018	Human resources	26	30	25	9	7	1	1	57	17	92
2018	Financial management	29	38	22	7	2	0	2	68	9	114
2018	Procurement	26	31	14	19	10	0	0	57	29	29
2018	Real property	26	23	22	19	8	2	0	50	28	38
2018	Information management	27	28	22	14	8	0	2	56	22	54
2018	Information technology	20	38	22	10	7	2	1	60	18	91
2018	Internal audit	16	21	29	21	7	7	0	39	30	13
2018	Data sciences	26	24	31	12	7	0	0	50	19	68
2018	Policy	22	32	27	11	7	0	0	55	18	368
2018	Project management	25	33	25	14	3	0	0	58	18	117
2018	Other services to the public	34	34	18	9	5	0	0	67	15	35
2018	None of the above	28	36	17	14	4	0	2	65	18	130
2017	Client contact centre	22	50	15	7	7	0	0	72	13	28
2017	Federal regulators	13	33	25	18	11	0	0	46	30	37
2017	Compliance, inspection and enforcement	32	38	20	5	0	0	5	74	5	19
2017	Communications or public affairs	31	33	15	14	7	0	0	64	21	96
2017	Access to information and privacy	41	42	8	8	0	0	0	83	8	12
2017	Security	10	20	40	21	10	0	0	30	31	10
2017	Science and technology	30	33	20	9	5	1	2	65	15	950
2017	Library services	30	20	20	20	10	0	0	50	30	10
2017	Administration and operations	34	28	19	10	7	1	2	64	17	289
2017	Human resources	32	31	19	13	3	0	2	64	17	99
2017	Financial management	29	33	21	10	4	1	1	64	15	99
2017	Procurement	23	36	23	4	14	0	0	58	19	22
2017	Real property	28	26	35	7	3	0	0	55	10	29
2017	Information management	36	30	21	8	4	0	1	66	12	74
2017	Information technology	31	40	15	6	4	1	2	73	11	137
2017	Internal audit	22	28	44	6	0	0	0	50	6	14
2017	Evaluation	34	17	31	9	9	0	0	52	17	12
2017	Data sciences	33	36	15	4	7	3	2	73	11	70
2017	Policy	29	33	20	11	7	1	1	62	18	320
2017	Project management	26	32	20	18	4	0	2	58	22	108
2017	Other services to the public	34	21	15	17	14	0	0	55	31	40
2017	None of the above	36	32	16	10	4	2	1	70	14	158

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	51	23	11	5	6	0	3	77	12	31
2019	Federal regulators	38	35	17	3	3	0	3	76	6	35
2019	Compliance, inspection and enforcement	55	16	16	7	5	0	0	72	12	18
2019	Communications or public affairs	69	19	6	4	1	0	1	88	5	99
2019	Access to information and privacy	84	8	7	0	0	0	0	93	0	13
2019	Security	44	12	38	6	0	0	0	56	6	16
2019	Science and technology	56	25	11	4	3	0	1	82	7	972
2019	Library services	43	40	8	9	0	0	0	83	9	11
2019	Administration and operations	64	18	8	5	2	1	1	84	7	270
2019	Human resources	69	15	6	6	0	1	3	87	6	107
2019	Financial management	63	23	6	2	2	2	2	89	4	101
2019	Procurement	62	28	8	0	0	0	3	92	0	34
2019	Real property	61	24	10	5	0	0	0	85	5	38
2019	Materiel management	39	39	0	0	23	0	0	77	23	10
2019	Information management	53	22	11	3	10	0	1	76	13	62
2019	Information technology	64	16	13	3	2	0	1	81	5	106
2019	Internal audit	28	43	7	8	15	0	0	71	22	14
2019	Data sciences	49	30	14	4	2	0	0	80	6	74
2019	Policy	51	27	12	6	3	0	0	79	9	409
2019	Project management	54	21	14	6	4	0	1	76	9	138
2019	Other services to the public	61	19	17	0	2	0	0	81	2	44
2019	None of the above	60	23	12	4	1	0	1	83	4	152
2018	Client contact centre	40	23	23	8	5	0	0	64	13	24
2018	Federal regulators	44	27	10	10	3	0	5	76	13	39
2018	Compliance, inspection and enforcement	62	17	17	0	0	0	4	83	0	24
2018	Communications or public affairs	43	30	13	7	6	0	1	74	13	99
2018	Access to information and privacy	71	20	0	10	0	0	0	90	10	10
2018	Security	56	22	15	7	0	0	0	78	7	13
2018	Science and technology	53	26	11	4	3	0	2	81	8	953
2018	Administration and operations	61	19	10	4	3	0	3	83	7	268
2018	Human resources	54	19	14	7	4	0	2	74	11	90
2018	Financial management	51	26	11	5	1	1	5	82	7	112
2018	Procurement	59	11	19	3	3	0	4	73	7	27
2018	Real property	51	32	12	3	2	0	0	83	5	37
2018	Information management	61	17	12	3	3	0	3	80	7	56
2018	Information technology	59	26	8	2	5	0	1	85	7	91
2018	Internal audit	30	14	21	21	15	0	0	44	35	13
2018	Data sciences	48	23	12	12	5	0	0	71	17	69
2018	Policy	47	24	15	7	7	0	1	71	14	368
2018	Project management	44	28	18	3	3	0	4	75	6	118
2018	Other services to the public	66	19	7	3	3	0	3	87	5	35
2018	None of the above	44	29	17	2	5	0	5	76	6	131
2017	Client contact centre	51	22	16	7	0	0	4	76	7	28
2017	Federal regulators	52	16	16	8	5	0	3	70	14	37
2017	Compliance, inspection and enforcement	52	27	21	0	0	0	0	79	0	19
2017	Communications or public affairs	56	30	8	4	2	0	0	86	6	98
2017	Access to information and privacy	75	8	0	8	0	0	8	91	9	12
2017	Security	60	20	20	0	0	0	0	80	0	10
2017	Science and technology	57	23	13	4	2	0	1	81	6	948
2017	Library services	40	20	20	10	0	0	10	66	11	10
2017	Administration and operations	66	19	6	4	2	0	2	87	7	291
2017	Human resources	51	20	17	3	3	0	5	75	6	100
2017	Financial management	62	12	12	6	3	1	3	78	10	99
2017	Procurement	69	17	8	0	6	0	0	86	6	22
2017	Real property	50	32	13	3	0	0	3	84	3	32
2017	Information management	56	23	13	6	3	0	0	79	8	74
2017	Information technology	65	21	6	6	1	0	1	87	6	137
2017	Internal audit	50	29	14	7	0	0	0	79	7	14
2017	Evaluation	74	9	9	0	9	0	0	83	9	12
2017	Data sciences	75	16	6	0	1	0	2	93	1	71
2017	Policy	53	27	13	3	2	0	1	81	5	323
2017	Project management	50	25	12	4	2	1	6	81	6	109
2017	Other services to the public	62	17	12	5	4	0	0	79	9	40
2017	None of the above	57	21	14	5	2	0	1	79	7	158

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	79	3	10	3	0	0	6	86	3	31
2019	Federal regulators	75	6	0	3	5	3	8	91	9	35
2019	Compliance, inspection and enforcement	79	5	11	5	0	0	0	84	5	18
2019	Communications or public affairs	77	9	1	2	1	1	9	96	3	98
2019	Access to information and privacy	84	0	16	0	0	0	0	84	0	13
2019	Security	62	12	13	0	0	0	12	85	0	16
2019	Science and technology	78	9	4	0	1	1	6	94	2	972
2019	Library services	88	0	0	0	0	0	12	100	0	11
2019	Administration and operations	80	7	5	2	2	0	4	91	4	269
2019	Human resources	83	6	3	1	0	0	7	96	1	108
2019	Financial management	75	13	5	0	1	1	5	94	1	104
2019	Procurement	82	10	0	0	3	0	5	97	3	34
2019	Real property	83	10	2	5	0	0	0	93	5	38
2019	Materiel management	72	0	15	0	13	0	0	72	13	10
2019	Information management	72	12	3	2	1	3	6	93	4	63
2019	Information technology	72	11	7	0	1	1	8	91	1	104
2019	Internal audit	74	20	7	0	0	0	0	93	0	14
2019	Data sciences	76	12	4	1	0	1	5	94	1	73
2019	Policy	76	10	3	1	1	0	8	93	3	410
2019	Project management	71	10	5	3	4	1	7	87	7	139
2019	Other services to the public	73	12	7	0	0	2	6	93	0	44
2019	None of the above	80	9	4	1	1	2	3	94	2	150
2018	Client contact centre	72	9	9	6	0	0	4	84	7	25
2018	Federal regulators	54	23	10	0	3	0	10	86	3	39
2018	Compliance, inspection and enforcement	80	16	0	0	0	4	0	100	0	24
2018	Communications or public affairs	74	10	5	1	4	0	7	90	5	101
2018	Access to information and privacy	71	29	0	0	0	0	0	100	0	10
2018	Security	78	0	15	0	0	0	7	84	0	13
2018	Science and technology	72	14	4	2	1	1	5	92	3	959
2018	Administration and operations	75	11	6	1	1	0	5	91	2	267
2018	Human resources	60	17	6	3	3	0	10	86	7	92
2018	Financial management	68	16	7	2	0	2	5	90	2	112
2018	Procurement	73	3	14	0	3	3	4	82	3	29
2018	Real property	77	12	7	5	0	0	0	88	5	38
2018	Information management	76	10	4	3	0	2	4	92	4	55
2018	Information technology	73	15	7	1	0	0	5	92	1	91
2018	Internal audit	70	15	7	0	0	0	8	92	0	12
2018	Data sciences	68	15	7	4	3	0	4	86	7	69
2018	Policy	75	12	5	1	2	1	4	92	3	368
2018	Project management	69	15	5	1	2	0	8	92	3	118
2018	Other services to the public	74	15	0	3	0	0	8	97	3	35
2018	None of the above	68	20	6	1	0	0	6	93	1	130

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	63	11	4	4	8	4	6	82	14	30
2019	Federal regulators	50	21	9	6	11	0	3	73	18	34
2019	Compliance, inspection and enforcement	73	11	5	5	5	0	0	84	11	18
2019	Communications or public affairs	79	7	4	3	6	1	1	87	9	98
2019	Access to information and privacy	45	7	8	16	16	0	7	57	34	13
2019	Security	69	6	0	12	13	0	0	75	25	16
2019	Science and technology	75	12	5	3	2	1	1	89	6	982
2019	Library services	61	16	15	8	0	0	0	77	8	12
2019	Administration and operations	70	12	7	5	5	0	2	83	10	269
2019	Human resources	70	12	8	4	2	0	4	85	6	108
2019	Financial management	73	11	5	2	1	1	7	91	3	105
2019	Procurement	85	10	5	0	0	0	0	95	0	34
2019	Real property	76	12	7	0	2	3	0	90	2	38
2019	Materiel management	74	13	0	0	13	0	0	87	13	10
2019	Information management	75	9	4	3	5	0	3	87	9	62
2019	Information technology	69	17	4	4	3	0	3	89	7	106
2019	Internal audit	58	13	0	14	7	0	8	77	23	14
2019	Data sciences	73	8	10	4	1	2	1	84	6	71
2019	Policy	75	10	6	3	3	0	2	88	6	410
2019	Project management	72	14	6	2	3	1	2	88	5	139
2019	Other services to the public	83	4	2	7	5	0	0	87	11	44
2019	None of the above	74	12	4	4	4	0	2	88	8	152
2018	Client contact centre	52	23	10	7	5	0	4	77	13	25
2018	Federal regulators	56	33	5	0	3	0	3	92	3	39
2018	Compliance, inspection and enforcement	75	20	0	0	4	0	0	96	4	24
2018	Communications or public affairs	69	14	3	7	6	0	2	84	13	101
2018	Access to information and privacy	60	10	0	10	10	10	0	78	22	10
2018	Security	78	7	7	0	7	0	0	85	7	13
2018	Science and technology	70	14	5	3	4	1	2	88	7	960
2018	Administration and operations	70	13	5	3	4	1	4	87	8	266
2018	Human resources	54	21	11	2	5	1	6	80	8	91
2018	Financial management	64	15	9	3	3	2	5	85	6	112
2018	Procurement	74	18	4	0	0	0	4	96	0	29
2018	Real property	74	14	5	2	0	0	5	92	2	38
2018	Information management	70	16	5	0	5	0	3	89	6	56
2018	Information technology	68	18	7	2	1	0	4	89	4	91
2018	Internal audit	66	20	7	7	0	0	0	86	7	13
2018	Data sciences	77	12	7	0	3	0	1	91	3	69
2018	Policy	72	12	6	3	4	2	2	88	6	368
2018	Project management	70	14	7	3	3	1	2	86	6	119
2018	Other services to the public	65	19	5	5	0	0	5	89	5	35
2018	None of the above	68	11	9	4	2	0	6	85	6	131
2017	Client contact centre	69	14	7	10	0	0	0	83	10	28
2017	Federal regulators	68	24	0	5	0	0	3	95	5	37
2017	Compliance, inspection and enforcement	58	26	0	5	6	0	6	88	12	19
2017	Communications or public affairs	65	14	5	6	6	1	3	82	12	98
2017	Access to information and privacy	59	0	8	24	0	0	8	64	26	12
2017	Security	60	20	10	10	0	0	0	80	10	10
2017	Science and technology	73	12	5	3	4	1	2	88	6	952
2017	Library services	70	10	0	0	0	0	20	100	0	10
2017	Administration and operations	72	8	7	4	4	0	5	84	8	290
2017	Human resources	66	13	7	2	4	2	7	87	6	100
2017	Financial management	67	10	12	5	5	0	2	78	11	97
2017	Procurement	81	14	0	0	4	0	0	96	4	22
2017	Real property	69	9	6	7	0	0	9	86	7	32
2017	Information management	80	15	3	1	2	0	0	95	3	73
2017	Information technology	72	14	4	3	4	2	1	89	7	137
2017	Internal audit	72	21	0	7	0	0	0	93	7	14
2017	Evaluation	76	0	7	9	9	0	0	76	17	12
2017	Data sciences	80	10	7	0	1	0	2	91	1	71
2017	Policy	76	11	5	3	4	0	0	88	7	322
2017	Project management	64	18	8	3	3	0	3	85	7	109
2017	Other services to the public	73	12	5	3	7	0	0	85	10	40
2017	None of the above	73	14	4	4	3	1	1	89	8	157

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	48	23	18	4	3	0	3	74	8	30
2019	Federal regulators	53	19	14	8	0	0	6	77	9	35
2019	Compliance, inspection and enforcement	49	45	5	0	0	0	0	95	0	18
2019	Communications or public affairs	69	21	4	4	1	0	1	91	5	99
2019	Access to information and privacy	46	15	7	16	16	0	0	61	32	13
2019	Security	49	26	12	0	13	0	0	75	13	16
2019	Science and technology	58	28	10	2	2	0	1	87	4	980
2019	Library services	40	44	16	0	0	0	0	84	0	12
2019	Administration and operations	48	26	16	3	6	0	1	75	9	270
2019	Human resources	56	25	13	4	2	0	1	81	6	108
2019	Financial management	63	22	9	1	1	1	4	89	2	105
2019	Procurement	55	35	5	3	3	0	0	90	5	34
2019	Real property	75	7	10	8	0	0	0	82	8	37
2019	Materiel management	32	42	13	13	0	0	0	74	13	10
2019	Information management	65	19	11	0	4	0	0	84	4	63
2019	Information technology	57	25	11	3	4	0	0	82	7	106
2019	Internal audit	64	15	7	15	0	0	0	79	15	14
2019	Data sciences	68	19	5	6	0	0	1	89	6	72
2019	Policy	59	27	8	3	2	0	1	87	5	409
2019	Project management	60	23	11	3	1	1	0	84	5	138
2019	Other services to the public	58	17	20	2	2	0	0	76	4	44
2019	None of the above	60	26	9	3	0	1	1	88	3	150
2018	Client contact centre	38	30	14	9	4	0	5	72	13	25
2018	Federal regulators	54	33	5	5	0	0	3	90	5	39
2018	Compliance, inspection and enforcement	61	24	11	0	4	0	0	85	4	25
2018	Communications or public affairs	54	23	10	4	4	0	5	81	8	98
2018	Access to information and privacy	39	20	21	19	0	0	0	59	19	10
2018	Security	45	33	15	7	0	0	0	78	7	13
2018	Science and technology	50	31	11	4	3	0	1	82	7	960
2018	Administration and operations	53	26	12	3	4	0	1	81	7	266
2018	Human resources	49	27	8	6	6	1	2	78	13	93
2018	Financial management	56	26	13	3	0	0	2	84	4	114
2018	Procurement	74	10	7	6	3	0	0	84	9	29
2018	Real property	72	21	5	0	3	0	0	93	3	39
2018	Information management	59	24	11	2	4	0	2	84	5	57
2018	Information technology	51	34	12	1	0	0	1	86	1	91
2018	Internal audit	50	28	0	7	0	0	16	92	8	13
2018	Data sciences	50	24	13	6	7	0	0	74	13	69
2018	Policy	61	28	8	2	2	0	1	89	4	371
2018	Project management	57	29	8	3	1	0	3	88	4	119
2018	Other services to the public	60	20	11	8	0	0	0	81	8	35
2018	None of the above	57	24	8	3	5	0	2	83	8	132
2017	Client contact centre	40	31	19	10	0	0	0	71	10	28
2017	Federal regulators	30	51	14	3	0	0	3	83	3	37
2017	Compliance, inspection and enforcement	48	26	11	16	0	0	0	73	16	19
2017	Communications or public affairs	59	19	8	8	5	0	1	79	13	98
2017	Access to information and privacy	50	25	0	17	0	0	8	82	18	12
2017	Security	60	20	20	0	0	0	0	80	0	10
2017	Science and technology	54	29	10	4	2	0	1	84	7	952
2017	Library services	50	40	0	0	0	0	10	100	0	10
2017	Administration and operations	59	23	7	3	4	0	4	86	7	289
2017	Human resources	56	23	10	5	3	0	3	82	8	100
2017	Financial management	51	34	7	3	3	0	1	86	6	99
2017	Procurement	63	37	0	0	0	0	0	100	0	22
2017	Real property	73	18	3	3	3	0	0	91	6	32
2017	Information management	64	25	7	1	3	0	0	89	4	74
2017	Information technology	52	33	9	4	1	0	1	86	5	136
2017	Internal audit	50	28	22	0	0	0	0	78	0	14
2017	Evaluation	42	17	24	9	9	0	0	59	17	12
2017	Data sciences	60	29	9	0	0	0	2	91	0	71
2017	Policy	64	27	7	1	2	0	0	91	2	323
2017	Project management	55	29	8	4	2	0	3	85	6	109
2017	Other services to the public	50	33	7	7	0	0	3	85	7	40
2017	None of the above	56	29	6	4	4	0	1	86	8	158

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	40	33	12	7	4	0	4	75	12	29
2019	Federal regulators	49	19	12	6	11	0	3	70	17	35
2019	Compliance, inspection and enforcement	45	17	16	16	5	0	0	62	22	18
2019	Communications or public affairs	54	30	4	4	7	0	1	85	12	98
2019	Access to information and privacy	38	0	23	32	7	0	0	38	39	13
2019	Security	50	24	0	6	20	0	0	74	26	16
2019	Science and technology	59	21	10	4	4	0	1	82	8	979
2019	Library services	52	0	23	24	0	0	0	52	24	12
2019	Administration and operations	58	18	8	8	7	0	1	77	15	270
2019	Human resources	68	15	7	9	0	0	2	84	9	107
2019	Financial management	64	21	7	3	3	1	2	87	6	105
2019	Procurement	82	15	0	3	0	0	0	97	3	34
2019	Real property	87	6	5	0	0	3	0	95	0	38
2019	Materiel management	26	35	13	13	13	0	0	61	26	10
2019	Information management	72	13	3	4	6	0	1	87	10	63
2019	Information technology	62	17	9	5	5	1	0	80	11	106
2019	Internal audit	62	0	16	6	16	0	0	62	23	13
2019	Data sciences	63	24	3	4	4	1	1	89	8	72
2019	Policy	57	20	12	6	4	0	1	78	10	409
2019	Project management	56	18	12	9	4	1	0	75	13	135
2019	Other services to the public	70	6	13	7	5	0	0	76	11	44
2019	None of the above	68	13	7	6	4	1	1	82	10	151
2018	Client contact centre	42	24	21	5	2	0	5	70	8	25
2018	Federal regulators	35	34	23	5	0	0	3	71	6	39
2018	Compliance, inspection and enforcement	61	27	5	4	4	0	0	87	8	25
2018	Communications or public affairs	47	22	17	7	4	0	3	71	11	98
2018	Access to information and privacy	29	0	31	20	10	10	0	33	33	10
2018	Security	52	26	7	7	7	0	0	78	15	13
2018	Science and technology	53	23	11	6	5	0	1	77	12	956
2018	Administration and operations	57	17	13	6	6	0	1	75	12	266
2018	Human resources	54	17	12	10	4	1	2	73	15	93
2018	Financial management	52	20	18	7	2	0	1	73	9	114
2018	Procurement	70	17	11	3	0	0	0	86	3	29
2018	Real property	73	14	7	5	0	0	0	88	5	38
2018	Information management	56	17	17	5	3	0	2	74	9	57
2018	Information technology	47	29	15	3	4	1	0	77	7	88
2018	Internal audit	34	35	7	7	0	0	16	82	9	13
2018	Data sciences	57	23	7	2	10	0	0	81	12	69
2018	Policy	51	22	13	9	5	0	1	74	13	368
2018	Project management	53	24	14	5	3	0	1	77	9	118
2018	Other services to the public	48	15	20	5	9	0	3	64	15	35
2018	None of the above	61	19	6	7	4	0	2	82	11	132
2017	Client contact centre	51	24	14	7	3	0	0	75	10	28
2017	Federal regulators	52	29	8	8	0	0	3	84	8	37
2017	Compliance, inspection and enforcement	64	5	20	0	11	0	0	69	11	19
2017	Communications or public affairs	53	21	8	8	7	1	2	76	15	98
2017	Access to information and privacy	58	17	0	17	0	0	8	82	18	12
2017	Security	60	10	20	10	0	0	0	70	10	10
2017	Science and technology	57	21	9	6	5	1	1	80	11	952
2017	Library services	60	20	10	0	0	0	10	89	0	10
2017	Administration and operations	63	16	8	5	5	1	3	82	10	290
2017	Human resources	60	18	6	6	5	0	5	82	11	100
2017	Financial management	58	18	9	9	4	0	1	78	13	99
2017	Procurement	71	13	8	0	4	0	4	87	4	22
2017	Real property	68	16	9	3	4	0	0	84	7	32
2017	Information management	67	19	8	3	3	0	0	86	6	73
2017	Information technology	56	17	12	8	6	0	1	74	14	136
2017	Internal audit	43	28	22	7	0	0	0	71	7	14
2017	Evaluation	76	0	7	0	17	0	0	76	17	12
2017	Data sciences	62	16	13	3	1	0	5	82	5	70
2017	Policy	62	16	13	5	5	0	0	78	10	323
2017	Project management	57	19	13	6	4	0	1	77	10	109
2017	Other services to the public	67	24	4	0	5	0	0	91	5	40
2017	None of the above	54	19	8	9	6	2	2	77	15	158

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	52	11	6	6	0	0	26	84	8	30
2019	Federal regulators	45	15	12	0	0	4	25	83	0	34
2019	Compliance, inspection and enforcement	49	17	0	0	0	0	34	100	0	18
2019	Communications or public affairs	64	11	4	1	1	0	19	92	2	99
2019	Access to information and privacy	62	7	0	16	0	0	15	81	19	13
2019	Security	62	6	6	0	0	0	25	92	0	16
2019	Science and technology	66	13	6	1	1	0	13	91	2	972
2019	Library services	24	23	0	0	0	0	53	100	0	12
2019	Administration and operations	59	7	5	2	2	0	25	87	5	267
2019	Human resources	56	14	5	3	2	0	21	88	6	107
2019	Financial management	60	18	5	3	1	1	12	90	4	104
2019	Procurement	69	12	8	3	0	0	8	89	3	34
2019	Real property	67	5	5	0	7	0	16	86	9	37
2019	Materiel management	48	7	20	13	0	0	13	63	15	10
2019	Information management	63	9	7	1	0	0	20	90	2	61
2019	Information technology	54	10	10	4	2	0	20	81	7	106
2019	Internal audit	64	22	0	0	0	0	14	100	0	14
2019	Data sciences	66	8	0	0	1	0	24	98	2	73
2019	Policy	60	16	4	1	1	0	18	93	2	410
2019	Project management	61	12	9	0	0	1	17	89	0	136
2019	Other services to the public	64	9	0	2	0	0	24	97	3	42
2019	None of the above	62	11	5	1	1	1	19	91	2	150
2018	Client contact centre	63	0	0	0	3	0	33	95	5	24
2018	Federal regulators	48	18	3	3	3	0	26	90	7	39
2018	Compliance, inspection and enforcement	43	17	11	0	0	0	29	85	0	25
2018	Communications or public affairs	51	11	10	4	1	0	24	81	6	98
2018	Access to information and privacy	60	10	0	10	0	0	20	88	12	10
2018	Security	37	33	7	7	0	0	15	83	9	13
2018	Science and technology	55	17	7	2	0	0	18	89	3	950
2018	Administration and operations	53	9	4	1	3	1	29	88	6	265
2018	Human resources	47	6	7	2	4	1	31	79	10	92
2018	Financial management	57	9	8	6	2	0	17	80	10	113
2018	Procurement	51	13	7	3	0	0	26	87	4	29
2018	Real property	66	14	2	2	5	0	11	90	8	39
2018	Information management	56	6	6	0	0	0	32	91	0	55
2018	Information technology	48	15	5	2	0	0	30	89	3	91
2018	Internal audit	46	23	0	0	0	0	31	100	0	12
2018	Data sciences	57	13	10	0	0	0	20	88	0	69
2018	Policy	56	14	6	2	0	0	22	89	3	366
2018	Project management	60	15	2	0	1	0	23	97	1	117
2018	Other services to the public	46	18	5	3	3	0	25	86	7	35
2018	None of the above	58	13	5	0	0	0	25	94	0	131
2017	Client contact centre	58	25	6	3	3	0	3	86	7	28
2017	Federal regulators	40	19	8	3	0	0	30	84	4	36
2017	Compliance, inspection and enforcement	48	5	0	5	0	0	42	91	9	19
2017	Communications or public affairs	52	11	2	4	2	0	29	89	9	98
2017	Access to information and privacy	59	0	8	8	7	0	17	71	19	12
2017	Security	70	10	10	0	0	0	10	89	0	10
2017	Science and technology	59	17	4	2	1	0	17	92	3	951
2017	Library services	60	10	0	0	0	0	30	100	0	10
2017	Administration and operations	50	11	5	1	1	1	32	91	3	287
2017	Human resources	49	11	5	1	2	0	32	88	4	100
2017	Financial management	52	14	8	3	3	0	20	82	7	99
2017	Procurement	52	17	4	0	0	0	27	94	0	22
2017	Real property	51	22	0	3	3	0	22	92	8	32
2017	Information management	63	8	4	0	2	3	21	93	2	73
2017	Information technology	59	16	4	1	1	0	20	93	3	136
2017	Internal audit	44	34	7	0	0	0	15	91	0	14
2017	Evaluation	42	26	0	0	15	0	17	81	19	12
2017	Data sciences	61	15	3	0	0	0	22	97	0	71
2017	Policy	61	14	3	1	1	0	21	94	3	323
2017	Project management	54	15	6	3	0	0	22	89	3	109
2017	Other services to the public	59	15	4	0	0	0	22	94	0	40
2017	None of the above	61	11	3	1	2	1	20	92	4	157

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	61	17	11	7	0	0	4	81	7	30
2019	Federal regulators	51	31	9	0	0	4	6	91	0	35
2019	Compliance, inspection and enforcement	49	34	17	0	0	0	0	83	0	18
2019	Communications or public affairs	81	12	1	0	1	0	5	98	1	98
2019	Access to information and privacy	78	0	7	0	0	0	15	91	0	13
2019	Security	56	32	0	0	6	0	6	93	7	16
2019	Science and technology	78	12	4	2	0	0	3	94	2	980
2019	Library services	68	24	8	0	0	0	0	92	0	12
2019	Administration and operations	77	13	2	2	1	0	6	95	3	268
2019	Human resources	78	10	5	1	2	0	4	92	3	107
2019	Financial management	74	13	5	1	2	1	4	92	3	104
2019	Procurement	66	22	7	0	3	0	3	90	3	34
2019	Real property	77	15	3	0	0	0	5	97	0	38
2019	Information management	77	9	4	0	0	0	10	95	0	63
2019	Information technology	75	16	6	0	1	0	2	93	1	106
2019	Internal audit	100	0	0	0	0	0	0	100	0	14
2019	Data sciences	77	12	4	0	0	0	7	95	0	73
2019	Policy	72	17	6	0	0	0	4	93	1	410
2019	Project management	74	13	8	0	1	1	3	91	1	139
2019	Other services to the public	66	18	9	0	3	0	5	88	3	44
2019	None of the above	77	9	3	2	1	1	6	93	4	150
2018	Client contact centre	73	14	5	0	0	0	8	94	0	25
2018	Federal regulators	43	41	13	0	0	0	3	87	0	39
2018	Compliance, inspection and enforcement	45	39	12	4	0	0	0	84	4	25
2018	Communications or public affairs	70	7	6	5	0	0	12	87	6	98
2018	Access to information and privacy	60	20	10	0	0	10	0	89	0	10
2018	Security	82	7	11	0	0	0	0	89	0	13
2018	Science and technology	71	16	5	1	0	1	5	93	1	957
2018	Administration and operations	77	11	4	1	1	1	7	94	2	266
2018	Human resources	67	16	7	0	0	0	11	92	0	90
2018	Financial management	74	14	6	3	0	0	3	92	3	113
2018	Procurement	67	14	16	4	0	0	0	80	4	29
2018	Real property	69	21	2	5	0	0	2	92	5	38
2018	Information management	63	22	2	2	4	0	7	91	7	56
2018	Information technology	68	15	5	1	1	1	9	92	3	91
2018	Internal audit	56	22	0	0	0	0	22	100	0	13
2018	Data sciences	75	9	8	2	0	0	5	90	2	69
2018	Policy	70	18	4	2	0	0	4	93	2	370
2018	Project management	64	24	5	1	1	0	6	93	2	118
2018	Other services to the public	75	14	3	3	0	0	5	94	3	35
2018	None of the above	63	16	11	0	2	0	8	86	3	132
2017	Client contact centre	72	11	7	3	0	3	3	89	4	28
2017	Federal regulators	64	22	8	0	3	0	3	89	3	36
2017	Compliance, inspection and enforcement	48	31	21	0	0	0	0	79	0	19
2017	Communications or public affairs	76	15	2	1	1	0	5	96	2	97
2017	Access to information and privacy	75	8	8	8	0	0	0	83	8	12
2017	Security	70	30	0	0	0	0	0	100	0	10
2017	Science and technology	71	15	4	1	1	0	7	93	2	950
2017	Library services	50	30	0	0	0	0	20	100	0	10
2017	Administration and operations	72	12	3	1	1	0	11	95	2	289
2017	Human resources	68	17	1	2	1	0	11	96	3	100
2017	Financial management	75	10	5	2	0	0	8	92	2	98
2017	Procurement	75	5	9	0	0	0	11	90	0	20
2017	Real property	70	15	9	3	0	0	3	88	3	32
2017	Information management	63	20	3	1	3	1	8	92	5	74
2017	Information technology	68	13	3	3	2	1	10	91	6	135
2017	Internal audit	72	14	7	0	0	0	7	92	0	14
2017	Evaluation	83	9	0	0	9	0	0	91	9	12
2017	Data sciences	77	8	6	0	2	0	8	92	2	71
2017	Policy	79	11	5	2	0	0	4	94	2	322
2017	Project management	74	13	4	2	1	0	7	93	3	108
2017	Other services to the public	71	19	3	2	2	0	3	92	5	40
2017	None of the above	73	17	3	2	0	1	5	95	2	155

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	73	14	2	4	4	0	2	90	8	30
2019	Federal regulators	75	17	0	3	3	0	3	94	6	35
2019	Compliance, inspection and enforcement	89	0	5	5	0	0	0	89	5	18
2019	Communications or public affairs	73	13	6	2	4	1	2	88	6	99
2019	Access to information and privacy	76	8	0	0	8	0	7	91	9	13
2019	Security	60	20	13	6	0	0	0	80	6	16
2019	Science and technology	71	14	5	3	5	0	2	87	8	982
2019	Library services	47	25	11	9	8	0	0	72	17	12
2019	Administration and operations	73	10	7	3	3	0	4	87	6	270
2019	Human resources	78	16	2	2	0	0	3	96	2	108
2019	Financial management	75	13	3	1	0	1	7	95	1	105
2019	Procurement	80	13	4	0	0	0	3	95	0	34
2019	Real property	66	15	4	12	0	0	3	84	12	38
2019	Materiel management	68	26	6	0	0	0	0	94	0	10
2019	Information management	71	13	6	6	3	0	1	85	9	63
2019	Information technology	75	14	4	3	3	1	1	91	6	106
2019	Internal audit	87	7	0	6	0	0	0	94	6	14
2019	Data sciences	63	12	7	4	7	1	6	81	12	73
2019	Policy	80	9	4	1	2	0	3	92	4	410
2019	Project management	70	8	9	7	5	0	1	79	13	139
2019	Other services to the public	83	8	2	0	0	0	7	98	0	44
2019	None of the above	67	13	6	7	2	1	4	84	10	152
2018	Client contact centre	57	13	10	10	9	0	2	71	19	25
2018	Federal regulators	74	18	5	0	0	0	3	95	0	39
2018	Compliance, inspection and enforcement	84	12	4	0	0	0	0	96	0	25
2018	Communications or public affairs	70	11	3	3	4	0	9	89	8	98
2018	Access to information and privacy	80	0	0	10	0	10	0	89	11	10
2018	Security	78	7	7	0	7	0	0	85	7	13
2018	Science and technology	65	15	7	3	6	0	3	83	9	956
2018	Administration and operations	70	13	6	3	5	1	3	85	8	265
2018	Human resources	66	15	5	2	2	2	6	89	5	93
2018	Financial management	74	14	4	0	3	1	3	92	4	114
2018	Procurement	87	4	9	0	0	0	0	91	0	29
2018	Real property	70	16	11	3	0	0	0	86	3	39
2018	Information management	70	12	4	4	4	0	7	87	8	57
2018	Information technology	60	24	6	1	6	0	3	87	7	90
2018	Internal audit	63	13	16	8	0	0	0	77	8	13
2018	Data sciences	66	18	4	7	4	0	0	84	12	69
2018	Policy	77	9	5	4	3	0	2	88	7	370
2018	Project management	65	18	9	2	4	0	2	85	6	118
2018	Other services to the public	56	12	13	3	8	7	3	74	12	35
2018	None of the above	61	15	8	7	5	1	3	79	13	132
2017	Client contact centre	62	15	3	17	0	0	3	79	18	28
2017	Federal regulators	65	25	3	3	3	0	3	92	5	37
2017	Compliance, inspection and enforcement	73	10	0	0	6	0	11	93	7	19
2017	Communications or public affairs	61	19	9	2	6	0	3	82	8	98
2017	Access to information and privacy	83	0	0	8	8	0	0	83	17	12
2017	Security	50	31	20	0	0	0	0	80	0	10
2017	Science and technology	65	15	6	4	5	1	4	84	10	953
2017	Library services	41	20	0	0	20	0	20	75	25	10
2017	Administration and operations	68	14	5	4	4	0	5	86	8	290
2017	Human resources	64	17	4	4	2	1	8	89	7	100
2017	Financial management	74	13	3	2	2	2	3	92	4	99
2017	Procurement	81	13	0	6	0	0	0	94	6	22
2017	Real property	57	19	12	0	3	3	6	84	3	32
2017	Information management	65	9	9	8	7	1	0	75	15	74
2017	Information technology	58	19	11	4	4	1	3	80	8	137
2017	Internal audit	72	21	0	0	7	0	0	93	7	14
2017	Evaluation	78	16	7	0	0	0	0	93	0	12
2017	Data sciences	56	16	12	4	6	0	5	77	11	71
2017	Policy	79	11	4	1	2	0	3	93	3	323
2017	Project management	60	25	8	1	2	0	5	89	3	109
2017	Other services to the public	68	17	2	6	7	0	0	85	13	39
2017	None of the above	64	13	10	3	5	0	5	81	8	158

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	59	10	15	10	0	0	6	73	11	30
2019	Federal regulators	53	14	23	3	3	0	6	70	6	35
2019	Compliance, inspection and enforcement	45	38	11	6	0	0	0	83	6	18
2019	Communications or public affairs	65	22	8	3	1	0	1	88	4	99
2019	Access to information and privacy	60	16	24	0	0	0	0	76	0	13
2019	Security	38	37	12	6	6	0	0	75	12	16
2019	Science and technology	58	27	10	3	2	0	1	85	5	981
2019	Library services	34	57	9	0	0	0	0	91	0	11
2019	Administration and operations	57	23	11	3	3	0	3	82	6	268
2019	Human resources	58	21	15	4	1	0	2	80	4	106
2019	Financial management	54	29	13	4	0	0	0	84	4	105
2019	Procurement	60	17	12	6	4	0	0	78	10	34
2019	Real property	56	28	8	5	0	3	0	86	6	37
2019	Materiel management	48	33	20	0	0	0	0	80	0	10
2019	Information management	64	20	9	3	1	0	3	87	4	63
2019	Information technology	57	28	9	0	3	0	3	88	3	106
2019	Internal audit	70	22	0	0	8	0	0	92	8	14
2019	Data sciences	49	27	15	5	0	0	4	80	5	71
2019	Policy	55	25	15	2	1	1	1	82	3	410
2019	Project management	54	26	13	4	1	0	1	82	5	138
2019	Other services to the public	47	32	8	5	2	0	5	83	8	44
2019	None of the above	49	32	11	3	1	2	2	85	4	152
2018	Client contact centre	55	25	14	3	0	0	2	82	4	25
2018	Federal regulators	54	33	10	0	3	0	0	87	3	38
2018	Compliance, inspection and enforcement	61	20	16	3	0	0	0	81	3	25
2018	Communications or public affairs	59	19	13	2	3	0	5	82	5	98
2018	Access to information and privacy	39	30	21	10	0	0	0	69	10	10
2018	Security	40	37	8	15	0	0	0	77	15	13
2018	Science and technology	49	32	13	3	1	0	2	82	5	959
2018	Administration and operations	48	26	17	3	3	1	2	76	6	267
2018	Human resources	40	36	17	3	1	0	3	78	4	93
2018	Financial management	48	31	12	5	2	1	1	80	7	114
2018	Procurement	67	19	10	0	0	0	3	89	0	28
2018	Real property	49	27	15	3	2	0	4	79	5	39
2018	Information management	46	27	19	5	2	0	2	74	7	56
2018	Information technology	38	31	20	4	2	1	3	72	7	91
2018	Internal audit	34	44	22	0	0	0	0	78	0	13
2018	Data sciences	51	32	11	5	0	0	0	83	5	69
2018	Policy	52	25	15	4	2	0	1	79	6	367
2018	Project management	49	24	19	5	1	0	2	75	6	118
2018	Other services to the public	53	31	5	8	0	0	3	86	8	35
2018	None of the above	54	24	16	2	2	1	1	80	4	132
2017	Client contact centre	51	25	14	7	0	0	3	78	7	28
2017	Federal regulators	51	16	24	3	3	0	3	69	6	37
2017	Compliance, inspection and enforcement	37	43	15	0	0	0	5	84	0	19
2017	Communications or public affairs	40	35	17	4	2	0	2	76	6	98
2017	Access to information and privacy	34	41	8	17	0	0	0	75	17	12
2017	Security	20	50	30	0	0	0	0	70	0	10
2017	Science and technology	54	30	11	2	1	1	3	86	3	952
2017	Library services	40	30	20	0	0	0	10	78	0	10
2017	Administration and operations	51	25	12	4	4	0	2	79	8	290
2017	Human resources	42	32	9	8	3	0	6	79	12	100
2017	Financial management	53	24	14	5	2	1	0	78	7	99
2017	Procurement	49	47	4	0	0	0	0	96	0	21
2017	Real property	45	37	12	4	3	0	0	82	7	32
2017	Information management	68	26	3	1	0	0	1	96	1	74
2017	Information technology	41	33	17	5	1	1	2	76	7	137
2017	Internal audit	50	29	21	0	0	0	0	79	0	14
2017	Evaluation	52	33	0	9	7	0	0	85	15	12
2017	Data sciences	51	26	13	3	0	1	7	84	3	71
2017	Policy	55	28	11	3	1	1	2	85	4	322
2017	Project management	46	38	11	3	0	0	3	86	3	109
2017	Other services to the public	63	24	7	5	0	0	0	88	5	39
2017	None of the above	55	26	13	1	2	1	3	84	2	157

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	26	36	13	10	0	0	41	23	31
2019	Federal regulators	12	35	30	15	9	0	0	47	23	35
2019	Compliance, inspection and enforcement	22	33	17	28	0	0	0	56	28	18
2019	Communications or public affairs	17	46	27	7	4	0	0	62	11	99
2019	Access to information and privacy	16	29	40	15	0	0	0	45	15	13
2019	Security	25	12	43	12	7	0	0	37	20	16
2019	Science and technology	16	37	33	11	3	0	0	53	14	985
2019	Library services	20	41	16	23	0	0	0	61	23	12
2019	Administration and operations	19	35	29	12	4	0	0	54	16	271
2019	Human resources	17	36	27	16	4	0	0	53	20	108
2019	Financial management	21	33	36	10	1	0	0	54	11	105
2019	Procurement	13	21	49	12	4	0	0	35	17	34
2019	Real property	19	47	22	12	0	0	0	66	12	38
2019	Materiel management	13	20	35	26	7	0	0	33	33	10
2019	Information management	21	39	27	6	5	0	1	61	11	63
2019	Information technology	18	37	27	12	6	0	0	56	18	106
2019	Internal audit	7	28	52	13	0	0	0	34	13	14
2019	Data sciences	18	38	35	6	3	0	0	56	9	74
2019	Policy	10	37	38	10	5	0	0	47	14	411
2019	Project management	15	33	36	13	2	0	0	48	16	139
2019	Other services to the public	21	35	37	5	2	0	0	56	7	44
2019	None of the above	18	36	30	13	4	0	0	54	17	153
2018	Client contact centre	7	42	40	7	4	0	0	50	11	25
2018	Federal regulators	13	28	44	10	5	0	0	41	15	39
2018	Compliance, inspection and enforcement	31	27	33	4	4	0	0	59	8	25
2018	Communications or public affairs	16	27	33	19	5	0	0	43	24	101
2018	Access to information and privacy	19	10	61	10	0	0	0	29	10	10
2018	Security	15	30	26	29	0	0	0	45	29	13
2018	Science and technology	13	34	35	15	3	0	0	47	18	961
2018	Administration and operations	15	34	37	8	5	0	0	49	13	270
2018	Human resources	10	31	40	10	8	0	0	42	19	93
2018	Financial management	16	34	39	10	1	0	0	51	11	113
2018	Procurement	16	36	23	25	0	0	0	52	25	29
2018	Real property	20	29	33	13	5	0	0	49	18	40
2018	Information management	16	37	30	10	5	0	2	53	16	57
2018	Information technology	13	36	34	11	6	0	0	49	16	91
2018	Internal audit	21	29	43	7	0	0	0	50	7	13
2018	Data sciences	16	36	31	16	1	0	0	52	18	69
2018	Policy	7	30	41	17	5	0	0	38	21	371
2018	Project management	9	33	43	12	3	0	0	42	15	119
2018	Other services to the public	21	13	42	18	6	0	0	34	24	35
2018	None of the above	8	37	40	11	3	0	0	45	15	132
2017	Client contact centre	11	23	53	9	3	0	0	34	12	28
2017	Federal regulators	6	25	40	24	5	0	0	30	29	37
2017	Compliance, inspection and enforcement	10	21	48	16	5	0	0	31	21	19
2017	Communications or public affairs	10	23	47	13	7	0	0	33	20	98
2017	Access to information and privacy	8	34	34	24	0	0	0	42	24	12
2017	Security	0	10	59	21	10	0	0	10	31	10
2017	Science and technology	12	33	37	13	4	0	0	45	18	953
2017	Library services	20	50	30	0	0	0	0	70	0	10
2017	Administration and operations	18	30	36	12	4	0	0	48	15	291
2017	Human resources	10	28	34	20	8	0	0	38	27	100
2017	Financial management	12	30	33	17	8	0	0	42	25	99
2017	Procurement	11	25	36	14	14	0	0	36	28	22
2017	Real property	14	31	36	12	7	0	0	45	19	32
2017	Information management	15	34	38	9	3	1	0	50	12	74
2017	Information technology	12	35	36	13	5	0	0	46	18	137
2017	Internal audit	7	29	49	15	0	0	0	36	15	14
2017	Evaluation	0	43	33	7	17	0	0	43	24	12
2017	Data sciences	18	27	39	11	4	0	2	45	15	71
2017	Policy	9	30	36	17	8	0	0	39	25	323
2017	Project management	9	30	41	14	5	1	0	40	19	109
2017	Other services to the public	19	31	31	4	14	0	0	50	19	40
2017	None of the above	13	32	35	15	5	1	0	45	20	158

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	11	26	29	20	15	0	0	34	37	31
2019	Federal regulators	12	11	42	27	9	0	0	35	23	35
2019	Compliance, inspection and enforcement	0	33	45	11	11	0	0	22	33	18
2019	Communications or public affairs	9	9	41	24	17	0	0	41	18	98
2019	Access to information and privacy	7	24	22	23	23	0	0	46	32	13
2019	Security	12	25	31	22	10	0	0	31	38	16
2019	Science and technology	6	15	36	31	12	1	0	43	21	973
2019	Library services	8	16	42	26	8	0	0	34	23	12
2019	Administration and operations	11	21	32	25	11	0	0	36	32	266
2019	Human resources	7	20	44	21	8	0	0	30	27	107
2019	Financial management	3	21	45	16	13	0	1	30	24	105
2019	Procurement	7	23	46	18	5	0	0	24	30	33
2019	Real property	3	24	30	36	8	0	0	44	27	38
2019	Information management	7	13	39	24	16	0	0	40	21	63
2019	Information technology	11	17	33	28	9	1	1	38	28	106
2019	Internal audit	15	13	50	15	7	0	0	22	28	14
2019	Data sciences	2	18	37	28	15	0	0	43	20	74
2019	Policy	9	21	43	21	6	0	0	27	30	412
2019	Project management	3	18	49	20	10	0	0	30	21	137
2019	Other services to the public	4	11	36	32	17	0	0	49	15	44
2019	None of the above	9	17	32	27	15	0	0	42	27	153
2018	Client contact centre	7	25	29	25	14	0	0	39	32	25
2018	Federal regulators	10	22	45	20	3	0	0	23	32	38
2018	Compliance, inspection and enforcement	12	17	39	24	9	0	0	33	29	24
2018	Communications or public affairs	12	19	35	18	16	0	1	34	30	100
2018	Access to information and privacy	10	11	40	19	20	0	0	39	21	10
2018	Security	7	22	47	23	0	0	0	23	29	13
2018	Science and technology	6	17	39	25	12	0	0	38	23	957
2018	Administration and operations	9	18	34	27	11	0	0	39	27	270
2018	Human resources	10	23	34	23	11	0	0	34	32	92
2018	Financial management	5	17	42	24	11	0	0	35	23	111
2018	Procurement	13	16	47	7	17	0	0	24	29	29
2018	Real property	9	17	38	20	16	0	0	35	27	40
2018	Information management	4	16	37	30	12	0	2	42	20	53
2018	Information technology	6	19	46	22	7	0	0	29	25	90
2018	Internal audit	0	15	48	31	7	0	0	37	15	13
2018	Data sciences	4	14	41	32	9	0	0	41	18	69
2018	Policy	10	25	37	21	8	0	0	28	35	368
2018	Project management	5	20	49	19	7	0	0	26	25	115
2018	Other services to the public	8	24	28	18	21	0	0	40	32	35
2018	None of the above	10	17	45	18	9	0	0	28	27	131
2017	Client contact centre	3	26	32	31	8	0	0	39	29	27
2017	Federal regulators	8	27	46	16	3	0	0	19	35	37
2017	Compliance, inspection and enforcement	0	27	47	21	5	0	0	26	27	19
2017	Communications or public affairs	11	16	45	19	8	0	1	27	28	98
2017	Access to information and privacy	0	17	58	17	8	0	0	25	17	12
2017	Security	0	50	50	0	0	0	0	0	50	10
2017	Science and technology	5	16	39	27	13	0	0	40	21	951
2017	Library services	0	20	40	40	0	0	0	40	20	10
2017	Administration and operations	8	21	36	22	13	0	0	35	29	289
2017	Human resources	9	25	32	28	5	0	1	33	35	99
2017	Financial management	13	18	35	27	6	0	1	33	32	98
2017	Procurement	14	29	31	10	11	0	4	22	45	22
2017	Real property	7	22	27	26	18	0	0	43	30	31
2017	Information management	3	11	41	26	19	0	0	45	14	73
2017	Information technology	5	21	38	23	12	1	1	36	26	137
2017	Internal audit	0	6	57	22	15	0	0	36	6	14
2017	Evaluation	9	33	42	9	9	0	0	17	41	12
2017	Data sciences	2	11	29	36	19	0	2	56	14	71
2017	Policy	8	26	39	19	8	0	0	27	34	323
2017	Project management	8	18	38	27	8	0	0	35	27	109
2017	Other services to the public	7	11	45	32	5	0	0	37	18	40
2017	None of the above	6	22	32	26	12	1	0	39	29	158

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	30	32	29	0	8	0	0	63	8	30
2019	Federal regulators	32	40	14	5	9	0	0	72	14	35
2019	Compliance, inspection and enforcement	23	41	11	19	6	0	0	64	25	17
2019	Communications or public affairs	34	43	11	4	7	1	0	78	11	99
2019	Access to information and privacy	7	54	8	23	7	0	0	61	31	13
2019	Security	31	31	20	6	6	6	0	66	13	16
2019	Science and technology	32	45	13	6	2	3	0	79	8	983
2019	Library services	15	44	25	16	0	0	0	59	16	12
2019	Administration and operations	34	35	16	7	4	3	0	72	12	272
2019	Human resources	43	36	10	6	2	3	0	81	8	108
2019	Financial management	37	36	16	5	0	7	0	78	5	105
2019	Procurement	39	42	11	5	0	0	3	84	5	34
2019	Real property	49	36	9	3	0	3	0	87	3	38
2019	Materiel management	13	49	20	0	19	0	0	62	19	10
2019	Information management	33	50	10	5	1	2	0	84	6	63
2019	Information technology	22	49	12	7	4	5	0	75	12	104
2019	Internal audit	48	37	7	0	8	0	0	85	8	14
2019	Data sciences	22	55	10	11	1	1	0	78	12	73
2019	Policy	22	44	16	11	4	4	0	69	15	409
2019	Project management	17	43	21	10	5	4	0	63	15	139
2019	Other services to the public	32	42	22	0	2	2	0	75	2	43
2019	None of the above	27	38	16	5	5	8	1	72	11	153
2018	Client contact centre	20	41	29	6	3	0	0	61	10	25
2018	Federal regulators	24	46	7	13	8	3	0	72	21	39
2018	Compliance, inspection and enforcement	40	28	16	8	8	0	0	68	16	25
2018	Communications or public affairs	38	38	12	7	4	2	0	77	11	101
2018	Access to information and privacy	41	30	0	30	0	0	0	70	30	10
2018	Security	33	45	15	7	0	0	0	78	7	13
2018	Science and technology	27	46	15	7	3	2	0	74	10	960
2018	Administration and operations	34	37	13	11	3	1	0	73	14	269
2018	Human resources	34	44	14	5	2	2	0	79	7	93
2018	Financial management	32	44	19	2	3	2	0	76	5	114
2018	Procurement	56	34	10	0	0	0	0	90	0	29
2018	Real property	18	53	16	12	0	0	0	72	12	40
2018	Information management	18	55	13	7	4	2	2	76	12	56
2018	Information technology	20	52	14	7	1	6	0	77	9	91
2018	Internal audit	22	58	14	0	0	7	0	85	0	13
2018	Data sciences	24	46	13	12	1	3	0	73	13	68
2018	Policy	20	46	15	11	5	3	0	68	16	372
2018	Project management	18	45	22	6	4	4	0	66	11	118
2018	Other services to the public	18	45	24	2	3	2	6	68	5	35
2018	None of the above	29	37	22	4	4	3	0	68	9	132
2017	Client contact centre	36	25	18	14	7	0	0	61	21	28
2017	Federal regulators	6	51	16	8	11	8	0	62	20	37
2017	Compliance, inspection and enforcement	26	31	27	6	10	0	0	57	16	19
2017	Communications or public affairs	27	38	18	9	5	2	0	67	14	97
2017	Access to information and privacy	41	42	8	0	0	8	0	91	0	12
2017	Security	10	69	0	21	0	0	0	79	21	10
2017	Science and technology	22	43	18	9	4	5	0	68	14	952
2017	Library services	20	41	10	10	0	20	0	75	12	10
2017	Administration and operations	29	41	15	7	4	4	0	73	11	290
2017	Human resources	31	49	9	10	1	0	0	80	11	99
2017	Financial management	33	40	8	8	7	3	0	76	16	99
2017	Procurement	39	29	13	13	0	6	0	73	13	22
2017	Real property	36	45	13	6	0	0	0	81	6	32
2017	Information management	26	40	14	12	3	5	0	69	16	74
2017	Information technology	18	36	20	9	6	11	0	61	17	137
2017	Internal audit	28	50	7	15	0	0	0	78	15	14
2017	Evaluation	18	40	0	0	17	9	17	77	23	12
2017	Data sciences	16	45	18	12	1	5	2	66	14	71
2017	Policy	16	48	12	14	6	4	0	67	21	322
2017	Project management	21	33	30	8	4	4	0	56	13	109
2017	Other services to the public	22	31	26	10	5	7	0	57	16	40
2017	None of the above	20	45	21	5	4	5	0	68	10	157

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	34	23	10	7	0	0	60	17	31
2019	Federal regulators	23	30	19	11	17	0	0	53	28	35
2019	Compliance, inspection and enforcement	21	22	24	17	16	0	0	43	33	18
2019	Communications or public affairs	29	40	16	8	6	1	0	69	14	98
2019	Access to information and privacy	7	38	17	23	15	0	0	45	38	13
2019	Security	33	13	20	13	20	0	0	47	34	15
2019	Science and technology	30	34	16	12	6	3	0	66	18	984
2019	Library services	35	34	15	0	16	0	0	69	16	12
2019	Administration and operations	28	36	14	10	10	2	0	65	21	272
2019	Human resources	33	32	21	8	3	3	0	67	11	108
2019	Financial management	27	43	20	7	1	3	0	72	8	102
2019	Procurement	33	40	22	3	0	0	3	75	3	34
2019	Real property	37	37	10	10	5	2	0	75	15	38
2019	Materiel management	0	39	20	19	23	0	0	39	41	10
2019	Information management	31	34	15	13	6	0	0	65	19	63
2019	Information technology	20	43	16	9	10	3	0	64	20	106
2019	Internal audit	21	45	7	20	8	0	0	66	28	14
2019	Data sciences	25	42	15	10	6	1	0	68	16	74
2019	Policy	19	37	19	18	5	2	0	57	24	411
2019	Project management	22	32	21	17	7	2	0	54	24	138
2019	Other services to the public	31	32	20	13	4	0	0	63	17	44
2019	None of the above	27	33	15	13	8	2	1	62	22	153
2018	Client contact centre	14	49	15	10	9	2	0	65	19	25
2018	Federal regulators	21	33	13	12	15	6	0	57	30	39
2018	Compliance, inspection and enforcement	32	39	12	9	8	0	0	71	17	25
2018	Communications or public affairs	27	35	19	12	5	2	0	64	17	100
2018	Access to information and privacy	29	31	20	20	0	0	0	60	20	10
2018	Security	30	22	33	0	15	0	0	52	15	13
2018	Science and technology	24	39	17	13	6	1	0	64	19	959
2018	Administration and operations	26	33	19	12	6	3	0	61	20	271
2018	Human resources	23	42	14	11	7	3	0	67	19	92
2018	Financial management	22	43	21	11	2	1	0	66	12	114
2018	Procurement	34	38	25	3	0	0	0	72	3	29
2018	Real property	32	34	15	14	2	2	0	68	16	40
2018	Information management	19	34	17	15	11	2	2	55	28	56
2018	Information technology	13	46	16	15	4	4	1	62	21	91
2018	Internal audit	29	36	14	14	0	7	0	70	15	13
2018	Data sciences	20	39	17	19	4	1	0	60	23	69
2018	Policy	20	36	16	18	9	2	0	57	28	370
2018	Project management	21	33	27	12	3	4	0	56	16	119
2018	Other services to the public	34	20	18	13	13	0	0	55	27	35
2018	None of the above	28	31	19	14	6	2	0	60	20	131
2017	Client contact centre	23	29	22	21	4	0	0	53	25	27
2017	Federal regulators	3	44	19	24	11	0	0	47	34	37
2017	Compliance, inspection and enforcement	15	31	5	27	21	0	0	47	48	19
2017	Communications or public affairs	9	48	11	18	14	0	0	57	32	98
2017	Access to information and privacy	17	66	0	0	0	8	8	100	0	12
2017	Security	0	59	30	11	0	0	0	59	11	10
2017	Science and technology	22	39	16	12	8	2	0	63	20	951
2017	Library services	30	40	0	10	10	10	0	78	22	10
2017	Administration and operations	20	41	15	12	8	4	0	64	20	291
2017	Human resources	24	38	14	15	8	1	0	63	23	100
2017	Financial management	22	36	15	14	10	2	0	59	25	98
2017	Procurement	27	38	17	19	0	0	0	64	19	22
2017	Real property	39	34	12	6	10	0	0	72	16	32
2017	Information management	28	31	12	14	11	4	0	61	26	74
2017	Information technology	20	33	20	16	6	4	0	56	24	137
2017	Internal audit	6	72	14	7	0	0	0	78	7	14
2017	Evaluation	24	17	17	7	26	9	0	45	36	12
2017	Data sciences	22	38	21	14	1	1	2	62	16	71
2017	Policy	13	44	15	18	8	2	0	58	27	322
2017	Project management	18	37	21	15	7	1	1	56	23	108
2017	Other services to the public	27	32	14	14	10	0	3	61	24	40
2017	None of the above	18	45	13	11	10	3	0	65	22	158

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	9	91	31
2019	Federal regulators	14	86	35
2019	Compliance, inspection and enforcement	18	82	18
2019	Communications or public affairs	9	91	99
2019	Access to information and privacy	17	83	13
2019	Security	6	94	16
2019	Science and technology	9	91	983
2019	Library services	24	76	12
2019	Administration and operations	15	85	272
2019	Human resources	14	86	108
2019	Financial management	18	82	105
2019	Procurement	29	71	34
2019	Real property	2	98	38
2019	Materiel management	28	72	10
2019	Information management	18	82	62
2019	Information technology	10	90	106
2019	Internal audit	0	100	14
2019	Data sciences	16	84	73
2019	Policy	11	89	412
2019	Project management	17	83	139
2019	Other services to the public	14	86	44
2019	None of the above	10	90	152
2017	Client contact centre	25	75	28
2017	Federal regulators	22	78	37
2017	Communications or public affairs	24	76	98
2017	Science and technology	10	90	951
2017	Administration and operations	16	84	291
2017	Human resources	18	82	100
2017	Financial management	10	90	99
2017	Information management	21	79	73
2017	Information technology	18	82	137
2017	Evaluation	60	40	12
2017	Data sciences	10	90	71
2017	Policy	15	85	323
2017	Project management	14	86	109
2017	Other services to the public	14	86	40
2017	None of the above	11	89	158
2014	Federal regulators	16	84	57
2014	Compliance, inspection and enforcement	21	79	24
2014	Communications or public affairs	17	83	132
2014	Security	0	100	15
2014	Science and technology	7	93	1173
2014	Library services	34	66	17
2014	Administration and operations	15	85	367
2014	Human resources	24	76	90
2014	Financial management	14	86	120
2014	Procurement	25	75	29
2014	Real property	16	84	36
2014	Information management	14	86	113
2014	Information technology	13	87	146
2014	Other services to the public	15	85	84
2014	None of the above	10	90	410

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	90	10	10
2019	Science and technology	86	14	89
2019	Administration and operations	88	12	41
2019	Human resources	86	14	16
2019	Financial management	83	17	19
2019	Information management	63	37	11
2019	Information technology	90	10	10
2019	Data sciences	92	8	11
2019	Policy	78	22	46
2019	Project management	74	26	22
2019	None of the above	81	19	16
2017	Communications or public affairs	83	17	24
2017	Science and technology	82	18	97
2017	Administration and operations	72	28	44
2017	Human resources	86	14	19
2017	Financial management	61	39	10
2017	Information management	74	26	15
2017	Information technology	68	32	25
2017	Policy	82	18	48
2017	Project management	81	19	16
2017	None of the above	67	33	18
2014	Communications or public affairs	79	21	24
2014	Science and technology	77	23	85
2014	Administration and operations	82	18	52
2014	Human resources	91	9	22
2014	Financial management	58	42	17
2014	Information management	78	22	17
2014	Information technology	73	27	18
2014	Other services to the public	85	15	14
2014	None of the above	85	15	43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Science and technology	57	24	5	9	5	0	0	81	14	76
2019	Administration and operations	62	23	8	6	0	0	0	86	6	36
2019	Human resources	35	65	0	0	0	0	0	100	0	14
2019	Financial management	81	7	7	0	6	0	0	88	6	16
2019	Data sciences	34	49	8	9	0	0	0	83	9	10
2019	Policy	53	37	0	11	0	0	0	89	11	36
2019	Project management	49	36	0	9	6	0	0	85	15	16
2019	None of the above	51	42	0	7	0	0	0	93	7	13
2017	Communications or public affairs	41	40	5	10	5	0	0	80	15	20
2017	Science and technology	60	26	7	3	3	1	0	88	5	79
2017	Administration and operations	55	29	6	6	0	3	0	87	7	32
2017	Human resources	62	26	7	0	0	0	5	93	0	16
2017	Information management	56	44	0	0	0	0	0	100	0	11
2017	Information technology	35	35	6	12	13	0	0	70	25	17
2017	Policy	54	29	5	5	2	0	4	87	8	40
2017	Project management	70	30	0	0	0	0	0	100	0	13
2017	None of the above	60	33	8	0	0	0	0	92	0	12
2014	Communications or public affairs	32	42	5	21	0	0	0	74	21	19
2014	Science and technology	55	37	3	3	2	0	0	92	5	66
2014	Administration and operations	59	28	4	4	5	0	0	87	9	43
2014	Human resources	49	32	0	5	5	9	0	89	11	20
2014	Financial management	39	61	0	0	0	0	0	100	0	10
2014	Information management	62	31	0	7	0	0	0	93	7	13
2014	Information technology	62	23	0	8	8	0	0	85	15	13
2014	Other services to the public	51	40	0	0	9	0	0	91	9	12
2014	None of the above	53	28	9	8	3	0	0	80	10	37

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	19	35	25	4	15	0	2	20	80	31
2019	Federal regulators	11	46	17	8	12	6	0	12	88	35
2019	Compliance, inspection and enforcement	33	56	6	6	0	0	0	33	67	18
2019	Communications or public affairs	29	32	18	10	9	2	1	30	70	99
2019	Access to information and privacy	40	22	15	16	7	0	0	40	60	13
2019	Security	10	30	19	12	28	0	0	10	90	16
2019	Science and technology	25	32	20	10	8	4	0	26	74	985
2019	Library services	26	39	23	11	0	0	0	26	74	12
2019	Administration and operations	25	34	17	9	13	1	1	26	74	272
2019	Human resources	27	36	15	13	7	0	1	27	73	107
2019	Financial management	22	31	21	12	13	1	0	22	78	104
2019	Procurement	21	30	18	13	15	3	0	21	79	34
2019	Real property	21	42	25	5	2	4	0	22	78	38
2019	Materiel management	26	33	16	12	13	0	0	26	74	10
2019	Information management	31	29	23	8	7	1	1	32	68	62
2019	Information technology	32	35	20	5	6	2	0	32	68	106
2019	Internal audit	40	21	24	0	15	0	0	40	60	14
2019	Data sciences	19	22	44	5	5	4	1	20	80	74
2019	Policy	24	27	24	12	10	2	1	25	75	411
2019	Project management	18	32	24	13	11	1	1	18	82	139
2019	Other services to the public	25	21	25	6	23	0	0	25	75	43
2019	None of the above	27	28	21	11	10	2	1	28	72	153
2018	Client contact centre	22	37	10	19	3	9	0	25	75	25
2018	Federal regulators	21	47	20	5	7	0	0	21	79	39
2018	Compliance, inspection and enforcement	40	24	21	7	4	4	0	41	59	25
2018	Communications or public affairs	33	28	16	8	9	1	4	35	65	100
2018	Access to information and privacy	51	19	30	0	0	0	0	51	49	10
2018	Security	22	41	15	7	15	0	0	22	78	13
2018	Science and technology	27	29	20	11	9	4	0	29	71	965
2018	Administration and operations	32	24	17	12	13	0	2	33	67	267
2018	Human resources	25	26	19	20	9	1	0	25	75	93
2018	Financial management	32	31	22	8	7	1	0	32	68	113
2018	Procurement	43	17	11	13	12	3	0	44	56	28
2018	Real property	25	19	36	9	12	0	0	25	75	39
2018	Information management	36	24	18	8	5	5	3	40	60	57
2018	Information technology	36	22	23	8	7	4	2	38	62	91
2018	Internal audit	29	27	15	7	15	7	0	31	69	13
2018	Data sciences	26	34	17	13	8	1	0	26	74	69
2018	Policy	27	29	20	12	11	1	0	28	72	371
2018	Project management	24	29	19	13	12	4	0	25	75	119
2018	Other services to the public	25	19	19	10	13	5	9	29	71	35
2018	None of the above	31	21	18	9	17	4	1	33	67	131
2017	Client contact centre	29	35	10	19	4	0	4	30	70	28
2017	Federal regulators	16	29	38	8	3	3	3	17	83	37
2017	Compliance, inspection and enforcement	36	28	25	0	11	0	0	36	64	19
2017	Communications or public affairs	27	35	20	7	6	5	0	29	71	98
2017	Access to information and privacy	49	0	34	0	8	0	8	54	46	12
2017	Security	10	20	40	10	10	10	0	11	89	10
2017	Science and technology	33	25	18	8	8	7	1	36	64	953
2017	Library services	30	51	0	0	20	0	0	30	70	10
2017	Administration and operations	38	24	15	8	10	3	1	40	60	291
2017	Human resources	38	24	19	9	8	1	1	38	62	100
2017	Financial management	29	30	24	4	11	1	1	30	70	99
2017	Procurement	42	22	4	21	4	0	6	45	55	22
2017	Real property	39	16	19	19	7	0	0	39	61	32
2017	Information management	38	23	19	8	3	10	0	42	58	74
2017	Information technology	35	22	22	10	6	4	1	37	63	137
2017	Internal audit	15	22	22	21	21	0	0	15	85	14
2017	Evaluation	31	34	17	0	17	0	0	31	69	12
2017	Data sciences	27	25	21	10	11	4	0	29	71	71
2017	Policy	30	24	24	11	7	3	0	31	69	323
2017	Project management	40	26	14	8	6	5	0	43	57	109
2017	Other services to the public	29	33	22	6	5	5	0	31	69	40
2017	None of the above	29	25	23	10	7	3	2	31	69	158

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	44	56	24
2019	Federal regulators	66	34	29
2019	Compliance, inspection and enforcement	51	49	12
2019	Communications or public affairs	64	36	68
2019	Security	69	31	14
2019	Science and technology	53	47	693
2019	Administration and operations	56	44	200
2019	Human resources	63	37	79
2019	Financial management	58	42	80
2019	Procurement	54	46	26
2019	Real property	59	41	28
2019	Information management	65	35	41
2019	Information technology	55	45	71
2019	Data sciences	61	39	55
2019	Policy	64	36	298
2019	Project management	62	38	110
2019	Other services to the public	68	32	32
2019	None of the above	67	33	106

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	48	52	24
2019	Federal regulators	34	66	29
2019	Compliance, inspection and enforcement	34	66	12
2019	Communications or public affairs	45	55	67
2019	Security	23	77	14
2019	Science and technology	50	50	687
2019	Administration and operations	44	56	197
2019	Human resources	37	63	77
2019	Financial management	36	64	80
2019	Procurement	45	55	26
2019	Real property	45	55	28
2019	Information management	48	52	40
2019	Information technology	53	47	71
2019	Data sciences	48	52	56
2019	Policy	39	61	295
2019	Project management	35	65	107
2019	Other services to the public	39	61	32
2019	None of the above	38	62	104
2018	Client contact centre	33	67	16
2018	Federal regulators	35	65	31
2018	Compliance, inspection and enforcement	47	53	14
2018	Communications or public affairs	46	54	64
2018	Security	34	66	10
2018	Science and technology	33	67	664
2018	Administration and operations	31	69	171
2018	Human resources	28	72	69
2018	Financial management	32	68	75
2018	Procurement	38	62	16
2018	Real property	27	73	29
2018	Information management	19	81	33
2018	Information technology	29	71	54
2018	Data sciences	37	63	49
2018	Policy	23	77	261
2018	Project management	27	73	83
2018	Other services to the public	30	70	22
2018	None of the above	32	68	82

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	9	12	33	9	28	0	9	23	41	24
2019	Federal regulators	11	25	27	23	11	0	3	37	35	29
2019	Compliance, inspection and enforcement	8	24	26	17	17	0	8	35	37	12
2019	Communications or public affairs	14	36	21	16	13	0	0	50	29	67
2019	Security	0	22	26	16	29	0	7	23	49	14
2019	Science and technology	10	23	18	19	22	2	6	36	45	690
2019	Administration and operations	12	21	16	17	27	0	6	36	47	199
2019	Human resources	16	16	16	23	14	0	14	37	44	78
2019	Financial management	8	25	22	13	22	4	6	37	39	80
2019	Procurement	16	26	11	18	26	0	3	43	46	26
2019	Real property	18	34	9	11	21	3	3	56	34	28
2019	Information management	8	17	22	27	15	5	7	28	47	41
2019	Information technology	14	30	20	12	16	4	4	48	30	71
2019	Data sciences	11	23	14	24	17	3	8	38	46	56
2019	Policy	10	18	12	23	31	0	6	30	58	296
2019	Project management	6	11	27	20	29	2	5	19	52	108
2019	Other services to the public	19	9	14	16	39	0	3	29	57	32
2019	None of the above	11	26	15	19	22	3	4	40	44	106
2018	Client contact centre	17	5	21	20	36	0	0	22	56	16
2018	Federal regulators	3	26	29	15	23	3	0	31	39	31
2018	Compliance, inspection and enforcement	7	34	29	8	21	0	0	41	30	14
2018	Communications or public affairs	13	37	12	19	16	2	2	51	36	63
2018	Security	34	20	0	19	0	0	28	74	26	10
2018	Science and technology	9	22	19	19	21	2	8	34	45	663
2018	Administration and operations	13	22	16	15	28	1	5	37	46	174
2018	Human resources	16	25	16	23	9	4	6	46	36	67
2018	Financial management	12	33	9	13	22	7	4	50	40	76
2018	Procurement	6	44	0	13	25	0	13	57	43	16
2018	Real property	3	43	14	18	12	0	9	50	34	29
2018	Information management	6	18	22	18	27	9	0	27	49	33
2018	Information technology	7	23	22	16	17	5	8	35	39	54
2018	Data sciences	10	18	27	15	18	0	12	31	38	49
2018	Policy	8	20	20	20	28	1	4	30	50	262
2018	Project management	2	22	21	27	19	4	6	27	51	85
2018	Other services to the public	5	22	18	41	9	5	0	28	53	20
2018	None of the above	15	20	16	18	22	2	7	39	44	82
2017	Client contact centre	11	21	32	21	5	0	10	35	30	19
2017	Federal regulators	7	14	24	20	24	3	7	24	50	29
2017	Compliance, inspection and enforcement	17	24	8	17	17	0	17	50	41	12
2017	Communications or public affairs	17	27	13	16	19	1	6	47	38	66
2017	Science and technology	13	24	15	20	17	3	9	41	42	564
2017	Administration and operations	13	22	13	21	19	2	9	40	45	166
2017	Human resources	18	29	9	14	11	6	13	58	30	60
2017	Financial management	13	23	17	27	10	3	7	40	41	68
2017	Procurement	8	7	32	28	24	0	0	15	52	12
2017	Real property	17	22	5	19	27	0	10	44	51	19
2017	Information management	20	23	12	20	18	0	8	47	41	39
2017	Information technology	10	25	24	13	18	5	6	39	35	81
2017	Internal audit	8	42	16	17	8	0	8	55	28	12
2017	Data sciences	11	26	18	13	17	5	10	43	35	49
2017	Policy	9	22	16	17	26	2	8	34	48	215
2017	Project management	8	15	29	16	18	3	11	26	40	61
2017	Other services to the public	18	21	25	14	11	0	11	44	28	26
2017	None of the above	12	31	10	12	23	4	8	49	40	103

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	9	4	26	19	37	0	5	13	59	24
2019	Federal regulators	4	18	24	31	20	0	3	22	53	29
2019	Compliance, inspection and enforcement	0	18	16	33	24	0	8	20	63	12
2019	Communications or public affairs	3	25	19	21	29	1	3	29	51	67
2019	Security	0	22	14	29	35	0	0	22	65	14
2019	Science and technology	6	17	18	21	30	3	6	25	56	690
2019	Administration and operations	5	19	13	20	36	0	6	26	60	199
2019	Human resources	6	10	15	19	41	1	8	18	66	77
2019	Financial management	2	15	17	15	43	5	2	19	63	80
2019	Procurement	10	12	14	29	35	0	0	22	64	26
2019	Real property	16	33	6	18	21	3	3	53	41	28
2019	Information management	5	10	15	21	34	2	14	18	65	41
2019	Information technology	11	17	18	19	23	9	4	32	48	71
2019	Data sciences	2	24	16	32	21	2	3	27	56	56
2019	Policy	4	13	12	18	45	2	6	19	68	296
2019	Project management	4	13	15	26	35	2	4	19	65	108
2019	Other services to the public	13	9	10	11	53	0	3	23	66	32
2019	None of the above	9	23	15	15	35	0	3	33	51	106
2018	Client contact centre	0	5	28	16	52	0	0	5	67	16
2018	Federal regulators	0	0	40	25	29	6	0	0	58	31
2018	Compliance, inspection and enforcement	0	14	29	23	27	7	0	15	54	14
2018	Communications or public affairs	5	19	13	27	31	5	2	25	61	63
2018	Security	14	19	0	28	38	0	0	34	66	10
2018	Science and technology	3	15	16	20	38	3	6	20	63	665
2018	Administration and operations	5	16	14	13	46	2	4	23	62	174
2018	Human resources	9	4	9	27	41	4	6	15	75	68
2018	Financial management	8	11	9	24	42	3	4	20	71	76
2018	Procurement	0	19	19	24	32	0	7	20	60	16
2018	Real property	0	18	10	26	40	3	3	19	71	29
2018	Information management	0	3	37	21	33	6	0	4	57	33
2018	Information technology	4	10	14	27	39	3	2	15	70	55
2018	Data sciences	2	19	22	22	31	2	2	22	55	49
2018	Policy	2	11	13	21	48	1	3	13	73	262
2018	Project management	3	15	11	24	38	3	6	20	68	85
2018	Other services to the public	9	21	7	35	23	5	0	32	60	21
2018	None of the above	5	9	23	19	41	0	2	15	62	82
2017	Client contact centre	0	16	10	28	31	0	14	19	69	19
2017	Federal regulators	0	17	11	24	41	3	3	19	70	29
2017	Compliance, inspection and enforcement	9	0	18	17	41	0	16	10	69	12
2017	Communications or public affairs	4	13	10	18	41	1	11	20	68	66
2017	Science and technology	3	12	13	20	39	3	9	18	68	563
2017	Administration and operations	5	11	13	17	47	1	5	17	68	165
2017	Human resources	6	23	3	15	46	1	5	32	65	60
2017	Financial management	3	14	15	21	41	3	4	18	66	68
2017	Procurement	0	7	24	20	41	8	0	8	66	12
2017	Real property	11	5	5	36	42	0	0	17	78	19
2017	Information management	5	5	10	32	43	0	5	11	79	39
2017	Information technology	6	16	9	23	35	1	10	24	65	81
2017	Internal audit	0	8	0	17	49	17	8	11	89	12
2017	Data sciences	6	12	12	11	49	5	4	20	67	49
2017	Policy	1	7	12	22	52	1	4	9	79	214
2017	Project management	3	9	21	21	37	2	6	14	63	61
2017	Other services to the public	0	6	18	34	28	0	14	7	72	26
2017	None of the above	0	17	10	18	45	3	7	19	71	103

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	11	18	14	19	0	6	47	35	31
2019	Federal regulators	40	17	20	8	11	0	3	59	20	35
2019	Compliance, inspection and enforcement	65	11	6	6	0	0	12	86	7	17
2019	Communications or public affairs	44	12	13	10	10	2	8	62	23	98
2019	Access to information and privacy	59	8	8	16	8	0	0	67	24	13
2019	Security	24	6	12	19	19	6	16	38	47	16
2019	Science and technology	49	16	11	6	4	2	13	76	11	980
2019	Library services	24	15	17	8	0	19	17	61	13	12
2019	Administration and operations	39	17	12	9	15	0	8	61	26	270
2019	Human resources	31	18	11	19	12	0	9	54	34	106
2019	Financial management	30	19	19	10	16	1	5	52	28	102
2019	Procurement	40	10	21	8	14	3	5	54	24	33
2019	Real property	42	26	22	2	5	0	3	69	8	36
2019	Materiel management	26	26	32	10	7	0	0	52	16	10
2019	Information management	38	23	11	7	11	0	10	67	20	63
2019	Information technology	36	19	15	7	13	3	7	61	22	106
2019	Internal audit	36	28	28	0	7	0	0	64	7	14
2019	Data sciences	49	21	12	2	6	3	7	77	10	74
2019	Policy	38	22	13	10	12	0	5	64	23	407
2019	Project management	39	15	18	11	10	1	7	58	22	137
2019	Other services to the public	31	10	18	10	18	4	9	47	32	43
2019	None of the above	47	18	12	9	7	2	5	70	17	153
2018	Client contact centre	34	13	14	30	5	0	4	49	37	25
2018	Federal regulators	47	23	10	15	5	0	0	70	20	39
2018	Compliance, inspection and enforcement	47	8	9	15	4	0	17	66	23	25
2018	Communications or public affairs	32	22	14	10	11	0	11	61	24	100
2018	Access to information and privacy	61	20	10	0	0	0	10	89	0	10
2018	Security	15	19	15	15	29	0	7	37	47	13
2018	Science and technology	53	14	10	4	3	2	14	80	9	958
2018	Administration and operations	37	19	12	9	16	0	7	60	27	268
2018	Human resources	37	11	14	17	17	1	4	50	35	93
2018	Financial management	34	20	19	6	13	2	6	58	21	113
2018	Procurement	54	0	20	3	16	3	3	58	21	28
2018	Real property	34	25	12	12	13	0	4	61	26	40
2018	Information management	36	14	17	10	6	4	14	61	19	56
2018	Information technology	42	10	15	14	14	1	5	55	29	91
2018	Internal audit	14	21	15	7	7	7	29	55	22	13
2018	Data sciences	46	14	12	7	8	0	13	69	17	68
2018	Policy	39	18	11	11	11	1	8	63	24	369
2018	Project management	35	20	10	8	11	4	11	65	22	118
2018	Other services to the public	35	26	2	8	5	8	17	81	17	35
2018	None of the above	43	15	13	6	9	2	12	67	17	132

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Natural Resources Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment