2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	41	4	8	2	86	10	4057
2019	First official language - French	46	41	4	6	2	88	8	1030
2017	First official language - English	43	42	4	8	3	86	11	3894
2017	First official language - French	43	46	4	6	1	89	7	949
2014	First official language - English	43	44	3	7	2	88	9	3176
2014	First official language - French	45	42	5	6	1	87	7	896
2011	First official language - English	39	47	4	8	2	86	10	4289
2011	First official language - French	44	43	4	8	1	87	9	1308
2008	First official language - English	39	47	3	8	3	86	11	2694
2008	First official language - French	45	43	3	7	1	89	8	815

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	82	11	3	1	1	2	95	2	4051
2019	First official language - French	52	26	8	8	5	0	78	14	1033
2017	First official language - English	82	11	3	1	1	2	96	2	3894
2017	First official language - French	46	28	8	12	6	1	74	18	948
2014	First official language - English	80	12	3	2	1	2	95	3	3177
2014	First official language - French	48	28	8	9	6	1	77	15	896
2011	First official language - English	82	12	2	1	1	2	96	2	4283
2011	First official language - French	49	23	8	12	7	1	73	19	1307
2008	First official language - English	82	12	2	2	1	1	96	3	2689
2008	First official language - French	48	26	8	12	6	1	74	18	815

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	34	5	10	4	81	14	4045
2019	First official language - French	47	36	7	8	3	82	11	1033
2017	First official language - English	46	33	5	11	5	79	16	3888
2017	First official language - French	42	38	8	8	3	81	12	948
2014	First official language - English	47	32	5	11	5	79	16	3175
2014	First official language - French	42	38	8	9	4	80	12	897
2011	First official language - English	39	35	6	12	7	74	19	4270
2011	First official language - French	42	36	8	8	5	78	13	1298

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	40	9	14	5	0	0	73	18	4029
2019	First official language - French	34	41	12	8	4	0	0	75	13	1026
2018	First official language - English	28	44	8	14	6	0	0	73	19	3701
2018	First official language - French	30	43	11	10	4	0	1	75	14	910
2017	First official language - English	31	38	9	15	7	0	0	69	22	3891
2017	First official language - French	32	40	12	11	5	0	0	72	16	948
2014	First official language - English	31	38	9	14	8	0	0	69	22	3175
2014	First official language - French	32	41	13	10	5	0	0	72	15	897
2011	First official language - English	28	40	11	14	7	0	1	68	20	4283
2011	First official language - French	29	38	14	12	6	0	1	68	18	1300
2008	First official language - English	25	42	10	15	8	0	0	67	23	2693
2008	First official language - French	30	40	13	13	3	1	0	71	16	818

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	35	8	7	3	82	10	4026
2019	First official language - French	49	36	8	4	2	86	6	1026
2017	First official language - English	48	34	7	7	3	82	10	3878
2017	First official language - French	43	42	9	5	1	85	6	947
2014	First official language - English	47	35	8	7	2	82	9	3172
2014	First official language - French	46	39	9	5	1	85	6	896

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	29	7	6	4	0	0	83	10	4037
2019	First official language - French	52	28	11	5	4	0	0	81	9	1028
2018	First official language - English	49	29	10	7	4	0	0	79	11	3686
2018	First official language - French	51	31	9	4	3	0	1	83	8	910
2017	First official language - English	50	29	8	8	4	1	0	80	12	3887
2017	First official language - French	45	35	10	5	3	0	1	82	8	948
2014	First official language - English	47	31	9	8	5	0	0	78	13	3169
2014	First official language - French	47	33	11	5	3	0	1	81	9	896
2011	First official language - English	44	34	9	7	5	0	0	79	12	4286
2011	First official language - French	46	32	11	7	3	0	1	79	10	1306

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	39	9	6	4	81	10	4050
2019	First official language - French	42	39	11	5	2	81	7	1031
2018	First official language - English	39	40	11	7	4	79	11	3678
2018	First official language - French	40	39	12	4	5	80	9	906
2017	First official language - English	40	42	8	7	3	82	10	3888
2017	First official language - French	35	46	10	6	3	81	9	949
2014	First official language - English	37	43	9	7	4	80	12	3177
2014	First official language - French	36	41	13	5	4	77	10	896
2011	First official language - English	38	40	10	7	4	79	11	4283
2011	First official language - French	42	39	9	6	3	82	9	1300
2008	First official language - English	39	40	9	8	5	79	12	2659
2008	First official language - French	41	40	12	6	2	81	8	809

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	35	13	11	8	0	0	68	19	4052
2019	First official language - French	34	37	15	8	5	0	0	72	13	1032
2018	First official language - English	30	33	15	12	10	0	0	63	22	3682
2018	First official language - French	33	35	16	8	7	1	0	69	15	914
2017	First official language - English	31	34	14	12	9	0	0	65	21	3888
2017	First official language - French	31	36	16	10	5	0	0	68	15	946
2014	First official language - English	28	36	13	13	9	0	0	64	23	3174
2014	First official language - French	32	37	16	10	6	0	0	69	15	896
2011	First official language - English	24	39	14	14	9	0	0	63	23	4283
2011	First official language - French	28	38	17	11	6	0	1	66	17	1307

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	10	10	4	76	14	4041
2019	First official language - French	33	45	11	9	2	78	11	1029
2018	First official language - English	33	39	12	10	5	73	15	3691
2018	First official language - French	32	40	14	8	5	72	13	909
2017	First official language - English	35	40	11	10	5	75	14	3887
2017	First official language - French	30	44	13	10	4	74	13	948

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	34	8	4	2	0	86	6	4028
2019	First official language - French	49	36	9	4	1	0	85	5	1031
2018	First official language - English	51	38	7	3	2	0	89	4	3705
2018	First official language - French	48	40	7	3	2	0	88	5	910
2017	First official language - English	49	37	7	4	2	0	87	6	3884
2017	First official language - French	44	40	9	5	1	0	85	6	947
2014	First official language - English	46	38	9	4	2	0	85	6	3176
2014	First official language - French	46	40	8	4	2	0	86	6	897
2011	First official language - English	43	40	8	4	3	1	84	7	4287
2011	First official language - French	43	42	10	3	2	0	85	5	1307
2008	First official language - English	50	36	7	4	2	1	86	7	2688
2008	First official language - French	50	38	8	3	1	0	88	5	813

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	34	12	10	7	71	17	4049
2019	First official language - French	38	37	13	8	5	75	12	1031
2018	First official language - English	35	35	11	10	8	71	18	3699
2018	First official language - French	36	38	13	7	6	74	13	905
2017	First official language - English	36	34	12	10	8	70	18	3877
2017	First official language - French	31	42	15	8	4	73	12	946

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	28	7	2	2	89	4	4027
2019	First official language - French	58	30	8	2	1	88	3	1025
2018	First official language - English	59	29	8	2	1	89	4	3666
2018	First official language - French	60	30	7	1	2	90	3	899
2017	First official language - English	61	29	7	2	1	90	3	3881
2017	First official language - French	56	33	7	2	1	90	3	947
2014	First official language - English	70	22	5	2	1	93	2	3173
2014	First official language - French	65	26	6	2	1	91	3	896
2011	First official language - English	67	26	5	2	1	93	3	4286
2011	First official language - French	63	28	6	2	1	92	3	1305

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	36	12	10	6	0	0	72	16	4035
2019	First official language - French	36	35	15	7	6	0	1	72	13	1028
2018	First official language - English	31	37	12	12	7	0	0	68	19	3681
2018	First official language - French	33	34	15	8	8	0	1	68	16	904
2017	First official language - English	35	38	10	10	6	0	1	73	17	3872
2017	First official language - French	30	39	15	10	5	0	1	70	15	944
2014	First official language - English	27	41	11	12	8	0	0	69	21	3175
2014	First official language - French	25	43	16	10	6	1	1	68	16	896
2011	First official language - English	33	40	10	10	6	1	0	73	17	4285
2011	First official language - French	34	39	12	10	4	0	1	73	14	1304

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	32	14	8	6	0	73	14	4055
2019	First official language - French	41	33	15	7	3	1	75	10	1030
2018	First official language - English	36	31	15	10	7	0	68	17	3669
2018	First official language - French	38	32	16	6	7	1	71	13	894
2017	First official language - English	38	34	13	9	5	1	73	14	3884
2017	First official language - French	35	35	17	8	5	1	71	13	945
2014	First official language - English	36	35	13	9	7	0	71	16	3175
2014	First official language - French	35	38	15	7	4	0	74	11	895

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	38	11	8	4	0	77	12	3992
2019	First official language - French	41	39	11	5	3	0	80	9	1015
2018	First official language - English	37	35	13	9	5	0	73	14	3690
2018	First official language - French	38	37	15	6	4	0	75	10	904
2017	First official language - English	40	35	11	9	5	0	75	13	3880
2017	First official language - French	37	38	13	8	4	0	75	12	946
2014	First official language - English	37	35	13	9	5	0	72	15	3175
2014	First official language - French	36	40	13	7	5	0	76	11	896
2011	First official language - English	41	37	10	7	3	1	79	10	4279
2011	First official language - French	41	38	13	5	2	0	80	7	1303

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	35	8	5	3	84	7	4051
2019	First official language - French	49	38	7	3	2	87	5	1031
2018	First official language - English	46	37	10	5	3	82	8	3698
2018	First official language - French	46	39	9	4	2	85	6	907
2017	First official language - English	48	37	8	5	2	85	7	3876
2017	First official language - French	42	41	11	3	2	84	6	945
2014	First official language - English	48	36	9	5	3	84	8	3175
2014	First official language - French	45	39	9	4	2	84	6	896
2011	First official language - English	45	39	9	5	3	84	8	4289
2011	First official language - French	48	38	9	3	2	86	5	1306
2008	First official language - English	45	39	7	6	3	84	9	2688
2008	First official language - French	46	41	7	4	1	87	6	813

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	28	17	8	5	1	70	13	4018
2019	First official language - French	46	30	12	7	3	0	77	11	1017
2018	First official language - English	39	29	16	9	6	1	69	15	3702
2018	First official language - French	43	31	15	6	3	1	76	9	909
2017	First official language - English	37	31	16	8	5	3	71	13	3896
2017	First official language - French	39	34	14	7	4	2	75	11	948
2014	First official language - English	31	30	19	10	9	1	62	19	3175
2014	First official language - French	35	34	18	7	5	1	70	12	895
2011	First official language - English	31	31	19	10	8	1	62	18	4288
2011	First official language - French	32	33	19	9	6	1	66	15	1305
2008	First official language - English	25	28	23	13	10	1	54	24	2688
2008	First official language - French	29	33	20	11	6	2	63	17	813

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	21	34	21	13	1	1	35	31	4036
2019	First official language - French	8	25	31	20	12	1	3	33	34	1032
2018	First official language - English	10	21	34	21	12	1	2	34	32	3688
2018	First official language - French	9	26	32	22	9	1	2	32	36	911
2017	First official language - English	10	20	32	20	13	1	4	35	31	3872
2017	First official language - French	8	24	34	15	13	1	4	30	34	936
2014	First official language - English	11	23	36	19	9	1	2	29	35	3168
2014	First official language - French	10	30	34	16	7	1	3	23	41	896
2011	First official language - English	12	23	34	18	10	1	3	29	36	4277
2011	First official language - French	10	29	31	17	9	1	4	27	41	1296
2008	First official language - English	12	25	33	19	9	0	1	28	38	2689
2008	First official language - French	9	31	34	15	8	0	3	24	41	814

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	15	27	26	20	2	2	48	24	4025
2019	First official language - French	8	19	28	25	16	2	3	42	28	1028
2018	First official language - English	9	16	28	25	18	2	2	45	26	3663
2018	First official language - French	10	20	29	21	13	3	2	36	33	907
2017	First official language - English	9	16	25	23	21	2	5	47	27	3861
2017	First official language - French	8	19	30	20	16	4	4	39	29	933
2014	First official language - English	10	17	28	24	16	2	3	42	28	3165
2014	First official language - French	10	21	30	20	11	3	4	34	34	894
2011	First official language - English	10	16	26	25	17	2	4	45	27	4266
2011	First official language - French	10	19	28	21	14	3	5	38	31	1298
2008	First official language - English	9	17	28	24	16	2	3	42	28	2685
2008	First official language - French	6	22	29	20	15	3	5	37	31	812

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	18	28	23	17	2	3	42	29	4032
2019	First official language - French	13	22	28	18	13	2	4	33	37	1027
2018	First official language - English	10	17	29	24	15	2	3	41	29	3674
2018	First official language - French	11	24	27	18	11	4	4	32	39	907
2017	First official language - English	10	16	28	21	16	2	7	41	28	3867
2017	First official language - French	11	23	30	15	12	3	6	30	37	940
2014	First official language - English	12	20	29	21	12	2	4	35	33	3165
2014	First official language - French	14	24	31	14	11	3	4	26	41	895
2011	First official language - English	13	18	29	21	12	2	5	36	33	4266
2011	First official language - French	18	26	27	14	8	2	5	24	47	1295
2008	First official language - English	13	20	31	20	12	2	3	33	34	2683
2008	First official language - French	15	25	28	14	10	3	5	26	43	813

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	4	9	25	33	26	1	2	61	13	4016
2019	First official language - French	4	11	31	31	20	1	4	53	15	1028
2018	First official language - English	4	9	28	34	22	1	3	58	14	3654
2018	First official language - French	4	12	30	30	18	2	4	51	17	904
2017	First official language - English	4	8	26	32	24	1	6	60	13	3844
2017	First official language - French	4	13	31	25	20	2	5	49	17	938
2014	First official language - English	6	10	29	31	19	1	4	53	17	3145
2014	First official language - French	5	14	34	26	15	1	5	44	20	893
2011	First official language - English	5	9	30	33	18	1	4	53	15	4261
2011	First official language - French	9	18	29	25	13	2	4	41	28	1295
2008	First official language - English	6	11	31	30	18	1	3	50	18	2684
2008	First official language - French	6	20	29	24	14	1	5	40	28	813

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	18	25	20	19	1	2	40	35	4029
2019	First official language - French	13	21	24	20	18	1	3	39	35	1030
2018	First official language - English	17	21	24	20	15	1	2	36	39	3689
2018	First official language - French	13	23	25	18	14	2	5	34	39	909
2017	First official language - English	17	18	24	17	17	2	5	37	37	3870
2017	First official language - French	14	21	26	16	17	1	5	35	37	940
2014	First official language - English	20	22	25	16	13	1	3	30	44	3165
2014	First official language - French	17	25	26	17	12	1	3	30	43	895
2011	First official language - English	19	20	27	17	12	1	3	31	41	4279
2011	First official language - French	18	24	23	17	11	1	5	30	45	1300
2008	First official language - English	20	21	25	17	13	1	2	31	43	2691
2008	First official language - French	14	23	27	19	12	1	5	33	38	813

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	15	25	23	21	2	3	46	27	4022
2019	First official language - French	13	18	23	24	17	2	3	43	33	1021
2018	First official language - English	11	16	26	23	18	2	4	44	29	3661
2018	First official language - French	13	23	26	16	14	3	5	33	39	904
2017	First official language - English	11	15	23	21	20	3	7	46	29	3867
2017	First official language - French	13	21	21	19	15	4	6	38	38	942
2014	First official language - English	11	16	24	24	18	2	5	45	29	3159
2014	First official language - French	12	19	26	21	13	3	6	37	35	892
2011	First official language - English	9	15	25	24	19	2	6	47	26	4265
2011	First official language - French	13	20	25	21	13	3	5	37	35	1297
2008	First official language - English	12	19	26	21	16	2	5	39	32	2688
2008	First official language - French	15	26	24	15	12	3	5	30	44	815

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	18	31	20	17	2	2	38	29	4028
2019	First official language - French	9	18	29	22	15	4	3	39	29	1028
2018	First official language - English	11	18	31	21	14	2	2	36	31	3684
2018	First official language - French	9	20	29	20	14	4	4	37	32	906
2017	First official language - English	11	17	29	19	15	3	6	38	30	3870
2017	First official language - French	8	19	31	18	14	3	7	36	30	938
2014	First official language - English	13	21	31	18	12	2	3	31	36	3162
2014	First official language - French	9	22	33	17	10	4	6	30	34	895

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	6	14	31	28	20	0	1	48	20	4029
2019	First official language - French	5	13	31	29	18	1	3	49	19	1028

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	82	8	5	1	1	0	4	94	1	4053
2019	First official language - French	52	20	9	8	8	0	2	74	17	1028
2017	First official language - English	80	8	4	1	0	0	7	94	1	3893
2017	First official language - French	46	24	9	10	7	1	3	74	17	948
2014	First official language - English	81	8	3	1	0	0	6	95	1	3177
2014	First official language - French	52	25	7	7	7	0	2	79	14	897
2011	First official language - English	79	9	4	1	1	1	6	94	1	4270
2011	First official language - French	48	22	7	10	10	0	2	72	20	1303
2008	First official language - English	77	8	3	1	1	0	9	95	2	2690
2008	First official language - French	48	22	7	9	11	0	3	72	21	815

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	29	15	12	10	4	2	60	24	4054
2019	First official language - French	28	28	20	10	6	5	3	61	18	1025
2018	First official language - English	19	31	19	13	12	4	2	53	27	3689
2018	First official language - French	23	32	19	12	8	3	2	58	21	908
2017	First official language - English	27	29	13	13	11	4	3	60	26	3893
2017	First official language - French	23	33	17	12	7	5	3	61	20	944
2014	First official language - English	28	30	13	13	11	3	1	61	25	3177
2014	First official language - French	29	33	15	10	9	3	2	65	19	897

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	29	10	12	9	1	0	68	21	4049
2019	First official language - French	45	28	12	8	7	1	0	74	14	1026
2018	First official language - English	33	29	12	13	11	1	1	63	25	3681
2018	First official language - French	38	35	11	8	7	1	1	74	15	906
2017	First official language - English	39	27	10	12	10	1	1	68	22	3890
2017	First official language - French	38	34	12	9	5	1	1	74	14	946
2014	First official language - English	38	29	9	13	10	0	0	67	23	3176
2014	First official language - French	44	28	11	9	6	1	0	73	16	895

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	34	8	10	4	0	78	14	4048
2019	First official language - French	50	32	9	5	2	0	83	8	1026
2018	First official language - English	40	36	9	10	5	0	76	15	3681
2018	First official language - French	44	38	9	6	3	0	82	9	903
2017	First official language - English	39	37	8	10	5	1	77	15	3877
2017	First official language - French	38	44	9	6	2	0	82	9	947
2014	First official language - English	38	37	9	10	5	0	76	15	3176
2014	First official language - French	40	41	10	6	3	0	81	9	895

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	36	12	7	4	1	1	77	11	4047
2019	First official language - French	41	36	14	4	3	2	0	78	7	1027
2018	First official language - English	34	38	13	7	5	2	0	74	12	3687
2018	First official language - French	36	38	16	5	3	1	1	76	8	907

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	24	17	5	4	1	6	71	10	4060
2019	First official language - French	42	26	16	4	3	2	7	76	7	1034

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	29	13	8	6	0	1	73	14	4054
2019	First official language - French	42	29	15	7	5	1	1	73	12	1030
2018	First official language - English	39	31	12	11	6	0	1	71	17	3677
2018	First official language - French	39	33	14	7	5	0	1	74	12	911
2017	First official language - English	41	32	11	9	6	1	1	74	15	3894
2017	First official language - French	35	34	15	10	4	1	1	71	14	947
2014	First official language - English	41	33	10	9	7	1	0	74	16	3175
2014	First official language - French	41	34	13	7	5	1	1	75	12	897
2011	First official language - English	34	35	12	10	7	1	0	70	18	4285
2011	First official language - French	38	34	13	9	4	1	1	73	13	1304
2008	First official language - English	33	33	12	11	10	1	0	67	21	2691
2008	First official language - French	37	35	12	9	7	1	1	72	16	818

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	26	12	6	4	1	1	77	11	4054
2019	First official language - French	50	26	11	6	4	2	1	79	10	1029
2018	First official language - English	45	28	12	7	6	1	1	74	14	3676
2018	First official language - French	47	29	11	6	4	1	1	78	10	908
2017	First official language - English	47	28	11	7	5	2	1	76	13	3895
2017	First official language - French	40	33	13	7	4	2	1	75	11	948
2014	First official language - English	45	28	11	8	6	2	1	75	14	3173
2014	First official language - French	43	33	10	5	5	3	1	79	10	897
2011	First official language - English	41	29	12	8	6	2	0	73	15	4279
2011	First official language - French	43	31	13	6	4	2	1	76	11	1304
2008	First official language - English	40	28	11	9	9	3	0	70	19	2691
2008	First official language - French	38	32	12	8	5	4	1	74	13	817

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	28	10	9	5	1	1	75	14	4033
2019	First official language - French	47	31	10	7	5	1	0	79	11	1033
2018	First official language - English	42	30	11	10	7	1	1	72	17	3668
2018	First official language - French	44	32	11	7	5	0	1	76	13	908
2017	First official language - English	44	31	9	9	6	1	1	76	15	3893
2017	First official language - French	38	37	11	7	6	1	0	76	13	948
2014	First official language - English	42	30	11	9	7	1	0	73	17	3175
2014	First official language - French	40	34	12	7	5	1	1	75	12	897
2011	First official language - English	38	33	10	11	7	1	0	71	18	4275
2011	First official language - French	40	33	13	7	5	0	0	74	12	1305
2008	First official language - English	36	31	10	12	10	1	0	68	22	2690
2008	First official language - French	38	34	11	10	6	1	1	73	16	814

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	85	7	3	0	1	4	96	1	4034
2019	First official language - French	75	12	4	3	5	1	87	8	1031
2017	First official language - English	84	8	3	0	0	4	96	1	3889
2017	First official language - French	66	19	5	3	6	1	87	8	948
2014	First official language - English	83	8	3	0	0	5	96	1	3177
2014	First official language - French	69	17	5	3	5	2	87	8	897
2011	First official language - English	81	9	3	0	1	5	96	1	4276
2011	First official language - French	68	17	5	3	6	1	85	10	1304
2008	First official language - English	83	5	2	0	1	8	97	1	2684
2008	First official language - French	74	11	3	3	7	1	86	11	815

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	18	6	4	5	1	4	84	9	4050
2019	First official language - French	55	19	8	6	6	2	4	79	12	1028
2017	First official language - English	60	19	6	4	5	2	4	84	10	3889
2017	First official language - French	46	24	9	7	6	2	6	76	14	945
2014	First official language - English	56	21	7	5	6	2	3	81	11	3176
2014	First official language - French	47	26	9	5	6	3	5	79	11	897
2011	First official language - English	48	25	8	7	8	2	3	77	15	4291
2011	First official language - French	42	27	12	7	7	1	4	73	15	1308

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	22	9	3	4	1	0	84	7	4064
2019	First official language - French	62	22	8	3	3	1	0	85	6	1031
2018	First official language - English	52	26	10	5	5	1	1	79	11	3672
2018	First official language - French	56	26	9	4	4	1	1	83	8	907
2017	First official language - English	58	23	9	4	5	1	0	82	9	3898
2017	First official language - French	51	29	10	4	4	1	0	82	8	947

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	27	9	6	4	0	0	81	10	4059
2019	First official language - French	54	26	10	5	4	0	0	81	9	1030
2018	First official language - English	49	25	11	8	7	0	0	74	14	3681
2018	First official language - French	50	27	11	6	5	1	1	78	11	911
2017	First official language - English	55	24	9	6	6	0	0	79	12	3893
2017	First official language - French	49	29	11	5	5	0	0	78	10	945
2014	First official language - English	51	25	9	8	6	0	0	77	14	3176
2014	First official language - French	49	30	11	5	4	0	0	79	10	897

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	44	13	11	4	2	1	72	15	648
2019	First official language - French	33	40	11	11	2	2	1	75	14	224

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	30	14	8	6	4	1	71	14	4046
2019	First official language - French	35	33	17	7	4	4	1	70	12	1030
2018	First official language - English	33	31	15	9	7	4	0	67	17	3696
2018	First official language - French	32	34	16	10	4	4	0	69	15	912
2017	First official language - English	35	30	13	9	7	5	1	69	16	3895
2017	First official language - French	26	37	16	9	5	6	1	68	15	949
2014	First official language - English	31	33	14	10	7	5	1	68	18	3174
2014	First official language - French	26	38	17	8	6	4	0	67	15	897
2011	First official language - English	23	32	18	12	10	4	0	57	24	4284
2011	First official language - French	25	34	18	10	6	6	1	63	17	1307

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	30	16	11	7	2	0	65	19	4041
2019	First official language - French	32	32	19	9	5	2	0	66	15	1026
2018	First official language - English	31	31	16	12	8	2	0	63	20	3689
2018	First official language - French	28	33	19	12	6	1	0	63	19	907
2017	First official language - English	31	31	14	12	8	3	1	64	21	3891
2017	First official language - French	24	35	19	10	7	4	1	62	18	948
2014	First official language - English	28	32	15	13	9	2	0	62	23	3173
2014	First official language - French	25	35	21	10	7	2	0	61	18	897
2011	First official language - English	21	32	17	15	13	2	0	54	28	4279
2011	First official language - French	24	31	22	11	9	3	0	57	21	1307
2008	First official language - English	25	33	14	12	12	3	0	60	25	2691
2008	First official language - French	28	36	18	11	5	3	0	65	16	818

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	29	18	15	8	4	1	57	24	4032
2019	First official language - French	22	32	22	11	7	5	1	57	19	1029
2018	First official language - English	23	29	20	14	9	4	0	55	25	3680
2018	First official language - French	22	31	23	13	6	5	0	56	20	908
2017	First official language - English	23	30	16	15	10	5	1	57	26	3883
2017	First official language - French	18	34	22	13	7	6	1	55	21	947
2014	First official language - English	21	29	16	18	10	5	0	53	30	3174
2014	First official language - French	19	31	24	13	9	4	0	53	22	897
2011	First official language - English	14	32	18	19	12	4	0	48	33	4285
2011	First official language - French	15	32	25	15	7	6	0	50	24	1306
2008	First official language - English	15	32	15	20	13	5	0	49	35	2687
2008	First official language - French	20	34	22	12	5	6	0	58	19	818

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	30	15	18	11	3	0	54	30	4045
2019	First official language - French	21	32	22	14	9	3	0	54	23	1026
2018	First official language - English	20	29	17	18	13	3	0	51	32	3690
2018	First official language - French	19	30	22	17	9	2	0	51	27	908
2017	First official language - English	21	30	16	17	12	4	1	54	30	3891
2017	First official language - French	17	33	21	15	9	4	0	52	25	945
2014	First official language - English	19	31	15	19	12	3	0	52	32	3172
2014	First official language - French	16	34	21	14	13	2	0	52	27	897
2011	First official language - English	13	32	17	21	14	2	0	46	36	4286
2011	First official language - French	15	36	20	16	10	3	0	53	26	1304
2008	First official language - English	17	35	13	20	12	2	0	53	33	2692
2008	First official language - French	21	36	17	16	7	2	0	58	24	814

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	12	9	7	13	22	10	58	29	4060
2019	First official language - French	48	22	14	6	5	3	1	73	12	1033

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	39	16	8	3	2	0	72	12	4060
2019	First official language - French	35	40	16	7	1	2	0	75	8	1033
2018	First official language - English	27	41	17	9	4	1	0	68	14	3687
2018	First official language - French	27	40	19	9	3	1	0	69	12	908
2017	First official language - English	30	39	15	9	4	2	1	71	14	3884
2017	First official language - French	28	41	18	8	3	2	0	70	11	948
2014	First official language - English	31	37	15	9	5	2	0	70	14	3176
2014	First official language - French	30	42	16	7	4	1	0	72	11	897
2011	First official language - English	24	40	19	10	5	2	0	65	16	4281
2011	First official language - French	27	41	18	8	4	1	0	69	12	1305

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	35	18	18	8	2	0	55	26	4037
2019	First official language - French	18	35	24	14	6	3	0	54	21	1029

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	34	13	9	5	2	1	71	15	4052
2019	First official language - French	32	37	16	9	3	2	1	71	13	1031
2018	First official language - English	33	35	15	8	5	2	1	71	14	3690
2018	First official language - French	31	37	15	8	5	2	1	71	14	909
2017	First official language - English	38	35	11	8	5	3	1	76	13	3878
2017	First official language - French	30	36	15	10	5	3	1	69	16	948
2014	First official language - English	41	33	11	7	4	2	1	77	12	3175
2014	First official language - French	34	38	15	7	4	2	1	74	11	897
2011	First official language - English	35	34	12	9	7	3	1	72	16	4278
2011	First official language - French	33	34	13	9	5	4	1	71	15	1306
2008	First official language - English	33	33	11	9	9	4	1	70	19	2692
2008	First official language - French	31	34	12	11	7	5	0	68	19	816

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	34	18	8	5	1	68	13	4041
2019	First official language - French	34	34	20	7	2	2	70	10	1027
2018	First official language - English	30	36	18	9	5	1	67	15	3686
2018	First official language - French	30	38	19	7	3	2	70	10	906

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	23	17	14	13	7	2	52	30	4055
2019	First official language - French	22	22	20	13	12	9	3	50	27	1031
2018	First official language - English	21	25	18	14	14	6	2	50	30	3700
2018	First official language - French	20	25	21	11	12	9	2	51	26	909
2017	First official language - English	25	24	15	12	14	7	3	55	29	3878
2017	First official language - French	16	26	20	13	12	9	4	48	29	946
2014	First official language - English	23	25	16	15	15	6	1	51	32	3174
2014	First official language - French	21	23	20	13	13	8	2	49	29	896
2011	First official language - English	16	24	18	16	16	8	1	44	36	4284
2011	First official language - French	17	25	19	14	12	11	3	49	30	1307

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	30	16	14	10	3	1	60	24	4042
2019	First official language - French	27	33	20	10	7	2	1	61	18	1031
2018	First official language - English	25	30	17	14	11	2	1	57	25	3684
2018	First official language - French	23	36	19	12	7	3	1	61	19	909
2017	First official language - English	29	31	14	12	10	3	2	63	22	3887
2017	First official language - French	24	37	19	11	5	3	1	63	17	944
2014	First official language - English	26	30	14	14	12	2	1	58	27	3175
2014	First official language - French	25	34	18	11	8	3	1	62	20	897
2011	First official language - English	22	32	16	15	13	2	1	56	28	4282
2011	First official language - French	23	35	18	12	10	1	1	59	23	1301
2008	First official language - English	19	33	16	15	14	2	0	54	30	2693
2008	First official language - French	23	37	18	12	6	2	0	62	19	815

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	23	16	16	19	2	5	46	37	4057
2019	First official language - French	22	28	17	16	13	2	3	52	30	1036
2018	First official language - English	18	22	16	17	20	2	4	43	40	3691
2018	First official language - French	20	27	19	15	14	2	2	49	30	908
2017	First official language - English	19	23	14	16	19	3	7	46	38	3885
2017	First official language - French	18	27	19	13	15	3	5	49	31	948
2014	First official language - English	15	20	15	18	24	2	4	38	46	3173
2014	First official language - French	18	26	17	16	19	3	2	46	36	897
2011	First official language - English	11	23	14	18	28	2	4	36	49	4285
2011	First official language - French	16	26	17	16	20	1	3	45	38	1302
2008	First official language - English	11	26	14	17	28	2	3	39	47	2682
2008	First official language - French	18	31	13	18	15	3	2	51	35	813

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	24	11	4	3	1	3	83	6	4050
2019	First official language - French	56	22	10	4	3	1	5	82	8	1026

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	8	5	4	5	2	18	82	12	4042
2019	First official language - French	68	6	4	3	2	1	17	89	6	1029

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	23	16	7	4	2	4	71	13	4040
2019	First official language - French	44	23	15	7	4	1	6	73	11	1028

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	21	15	9	6	3	4	68	16	4036
2019	First official language - French	43	21	16	7	4	3	6	70	12	1021

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	17	14	11	10	3	6	61	24	4042
2019	First official language - French	46	18	12	7	7	3	7	71	16	1027

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	16	9	4	2	3	5	84	6	4032
2019	First official language - French	58	18	10	3	2	3	7	84	6	1031

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	9	5	2	3	4	5	90	5	4030
2019	First official language - French	71	12	5	2	2	3	5	90	4	1019

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	77	6	3	1	2	2	9	93	3	4031
2019	First official language - French	72	10	3	2	1	3	9	93	3	1027

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	41	15	9	5	3	1	70	14	4048
2019	First official language - French	25	39	19	8	3	4	1	68	12	1030
2018	First official language - English	24	36	20	10	7	3	0	62	17	3693
2018	First official language - French	23	35	24	10	4	3	1	60	15	907
2017	First official language - English	27	37	16	10	6	4	1	67	17	3880
2017	First official language - French	21	35	25	9	5	5	1	59	14	946

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	36	13	7	4	1	76	11	4028
2019	First official language - French	42	36	13	5	2	2	79	7	1028
2018	First official language - English	39	37	13	6	4	2	77	10	3681
2018	First official language - French	43	37	12	4	2	2	82	6	909
2017	First official language - English	42	36	11	5	3	2	80	8	3889
2017	First official language - French	34	44	14	4	1	2	80	6	947
2014	First official language - English	44	33	12	6	3	2	79	9	3173
2014	First official language - French	44	39	9	4	3	2	85	6	897
2011	First official language - English	30	38	17	7	6	2	69	13	4287
2011	First official language - French	33	39	16	5	4	4	74	9	1303

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	32	14	5	3	3	1	78	8	4031
2019	First official language - French	46	34	13	2	2	3	1	82	5	1030
2018	First official language - English	41	31	16	4	3	3	1	75	8	3687
2018	First official language - French	42	35	14	4	2	3	1	80	6	908
2017	First official language - English	42	30	15	4	3	4	1	77	7	3876
2017	First official language - French	33	38	17	4	3	4	2	75	7	945
2014	First official language - English	45	30	14	4	2	4	1	79	6	3174
2014	First official language - French	43	37	12	2	2	3	1	83	4	896

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	31	8	5	3	0	84	8	4041
2019	First official language - French	55	31	9	3	2	0	86	5	1032
2018	First official language - English	47	36	8	5	3	0	83	8	3682
2018	First official language - French	51	35	8	4	2	0	86	6	903
2017	First official language - English	50	34	8	5	3	0	84	8	3887
2017	First official language - French	44	42	9	4	1	0	86	5	948
2014	First official language - English	51	32	9	5	4	0	83	8	3173
2014	First official language - French	52	34	9	2	3	0	86	5	897
2011	First official language - English	40	38	11	6	4	0	79	11	4275
2011	First official language - French	44	38	11	4	2	0	82	7	1306
2008	First official language - English	39	37	9	8	6	0	76	14	2689
2008	First official language - French	43	38	12	5	2	1	81	7	817

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	30	13	8	6	0	73	14	4048
2019	First official language - French	46	30	15	6	3	1	76	9	1028
2018	First official language - English	39	30	16	8	6	0	69	15	3687
2018	First official language - French	41	33	15	6	4	1	75	10	905
2017	First official language - English	41	31	13	8	6	0	72	14	3884
2017	First official language - French	34	38	17	7	4	0	72	11	945
2014	First official language - English	37	34	14	9	6	0	71	14	3175
2014	First official language - French	38	37	14	6	4	1	75	10	897
2011	First official language - English	31	35	17	10	7	1	67	16	4290
2011	First official language - French	35	37	17	7	3	1	72	11	1308

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	32	12	9	5	0	74	13	4029
2019	First official language - French	45	32	14	6	3	0	77	9	1028
2018	First official language - English	38	33	15	8	6	0	71	14	3655
2018	First official language - French	41	36	14	6	3	0	77	9	899
2017	First official language - English	41	34	12	9	5	0	74	14	3894
2017	First official language - French	34	39	15	7	3	0	74	11	949
2014	First official language - English	37	35	14	9	5	0	72	14	3174
2014	First official language - French	39	37	14	6	4	0	77	9	897
2011	First official language - English	31	38	14	11	6	0	69	17	4277
2011	First official language - French	33	39	17	7	3	1	73	10	1306
2008	First official language - English	33	39	11	10	7	0	72	17	2691
2008	First official language - French	37	38	15	5	3	1	76	8	815

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	23	15	10	7	3	1	67	18	4052
2019	First official language - French	41	26	16	8	5	3	1	70	14	1033
2018	First official language - English	38	25	16	10	8	2	1	64	19	3692
2018	First official language - French	43	25	15	9	6	2	1	69	16	908
2017	First official language - English	40	23	15	10	7	3	1	66	18	3883
2017	First official language - French	36	29	15	8	6	4	1	69	15	947
2014	First official language - English	40	23	15	11	8	3	0	65	20	3174
2014	First official language - French	38	28	16	8	6	3	0	69	14	897
2011	First official language - English	36	26	14	11	10	3	0	64	22	4282
2011	First official language - French	38	25	16	10	6	4	1	66	17	1303
2008	First official language - English	33	27	14	12	9	5	0	63	22	2691
2008	First official language - French	33	28	18	9	8	5	0	64	17	815

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	27	35	37	4067
2019	First official language - French	31	36	33	1035
2018	First official language - English	27	36	37	3707
2018	First official language - French	30	39	31	912
2017	First official language - English	25	38	37	3896
2017	First official language - French	27	39	33	948
2014	First official language - English	27	37	37	3176
2014	First official language - French	27	42	31	897
2011	First official language - English	28	39	33	4290
2011	First official language - French	30	41	29	1308

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	18	36	24	5	9	8	1112
2019	First official language - French	18	38	28	3	6	7	326
2018	First official language - English	20	34	27	6	7	7	985
2018	First official language - French	16	40	29	4	2	8	270
2017	First official language - English	19	30	24	5	14	8	986
2017	First official language - French	17	34	28	4	9	9	264
2014	First official language - English	23	34	26	7	9999	9	847
2014	First official language - French	18	35	35	4	9999	8	243
2011	First official language - English	19	33	32	7	9999	10	1197
2011	First official language - French	19	33	37	3	9999	8	398

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	45	9	7	3	1	2	80	10	4040
2019	First official language - French	35	45	10	4	2	2	3	84	6	1025

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	26	10	3	2	5	2	84	5	4034
2019	First official language - French	56	27	8	2	1	4	3	89	3	1029

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	4053
2019	First official language - French	12	88	1035
2018	First official language - English	17	83	3700
2018	First official language - French	12	88	912

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	653
2019	First official language - French	53	47	125
2018	First official language - English	60	40	603
2018	First official language - French	49	51	112

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	60	40	653
2019	First official language - French	69	31	125
2018	First official language - English	57	43	603
2018	First official language - French	63	37	112

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	653
2019	First official language - French	5	95	125
2018	First official language - English	6	94	603
2018	First official language - French	5	95	112

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	645
2019	First official language - French	29	71	124
2018	First official language - English	35	65	604
2018	First official language - French	25	75	112

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	41	59	645
2019	First official language - French	37	63	124
2018	First official language - English	39	61	604
2018	First official language - French	44	56	112

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	53	47	645
2019	First official language - French	52	48	124
2018	First official language - English	49	51	604
2018	First official language - French	51	49	112

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	40	60	645
2019	First official language - French	49	51	124
2018	First official language - English	39	61	604
2018	First official language - French	38	62	112

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	645
2019	First official language - French	31	69	124
2018	First official language - English	33	67	604
2018	First official language - French	38	62	112

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	645
2019	First official language - French	50	50	124
2018	First official language - English	48	52	604
2018	First official language - French	52	48	112

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	645
2019	First official language - French	35	65	124
2018	First official language - English	33	67	604
2018	First official language - French	37	63	112

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	645
2019	First official language - French	0	100	124

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	645
2019	First official language - French	9	91	124

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	645
2019	First official language - French	4	96	124
2018	First official language - English	8	92	604
2018	First official language - French	8	92	112

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	645
2019	First official language - French	50	50	124
2018	First official language - English	49	51	604
2018	First official language - French	50	50	112

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	23	77	645
2019	First official language - French	22	78	124
2018	First official language - English	22	78	604
2018	First official language - French	17	83	112

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	645
2019	First official language - French	16	84	124
2018	First official language - English	15	85	604
2018	First official language - French	14	86	112

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	56	44	640
2019	First official language - French	59	41	123
2018	First official language - English	56	44	602
2018	First official language - French	46	54	112

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	640
2019	First official language - French	28	72	123
2018	First official language - English	29	71	602
2018	First official language - French	25	75	112

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	640
2019	First official language - French	5	95	123

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	640
2019	First official language - French	19	81	123
2018	First official language - English	20	80	602
2018	First official language - French	13	87	112

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	640
2019	First official language - French	11	89	123
2018	First official language - English	13	87	602
2018	First official language - French	8	92	112

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	640
2019	First official language - French	12	88	123
2018	First official language - English	12	88	602
2018	First official language - French	16	84	112

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	640
2019	First official language - French	12	88	123
2018	First official language - English	13	87	602
2018	First official language - French	13	87	112

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	640
2019	First official language - French	22	78	123
2018	First official language - English	24	76	602
2018	First official language - French	31	69	112

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	4044
2019	First official language - French	14	86	1027

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	17	21	10	8	18	7	49	24	4058
2019	First official language - French	21	19	20	7	6	20	9	56	17	1033
2018	First official language - English	18	20	23	9	9	16	5	48	23	3690
2018	First official language - French	21	21	19	9	6	18	6	56	19	906
2017	First official language - English	20	20	19	9	9	16	6	51	24	3891
2017	First official language - French	19	24	20	7	6	17	7	56	18	948
2014	First official language - English	23	22	20	9	9	13	4	54	22	3174
2014	First official language - French	22	26	18	7	7	17	4	60	18	896

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	28	17	8	5	6	1	67	14	4055
2019	First official language - French	37	31	17	5	3	5	2	73	9	1029
2018	First official language - English	31	30	19	8	6	5	1	64	15	3684
2018	First official language - French	34	31	17	6	4	7	1	71	10	909
2017	First official language - English	33	31	16	8	6	5	1	68	15	3888
2017	First official language - French	30	36	19	6	3	5	1	70	9	949
2014	First official language - English	36	32	16	7	5	3	1	71	13	3175
2014	First official language - French	37	37	13	5	3	5	0	78	9	896
2011	First official language - English	32	34	17	8	5	4	0	69	14	4283
2011	First official language - French	36	37	14	4	3	5	0	77	8	1305

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	4045
2019	First official language - French	6	94	1034
2018	First official language - English	7	93	3693
2018	First official language - French	6	94	905

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	282
2019	First official language - French	37	63	64
2018	First official language - English	46	54	254
2018	First official language - French	31	69	52

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	76	24	282
2019	First official language - French	84	16	64
2018	First official language - English	68	32	254
2018	First official language - French	77	23	52

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	282
2019	First official language - French	0	100	64

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	276
2019	First official language - French	15	85	61

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	276
2019	First official language - French	14	86	61
2018	First official language - English	13	87	256
2018	First official language - French	16	84	51

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	276
2019	First official language - French	8	92	61

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	276
2019	First official language - French	26	74	61
2018	First official language - English	32	68	256
2018	First official language - French	23	77	51

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	27	73	276
2019	First official language - French	24	76	61
2018	First official language - English	33	67	256
2018	First official language - French	22	78	51

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	276
2019	First official language - French	11	89	61

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	276
2019	First official language - French	19	81	61
2018	First official language - English	13	87	256
2018	First official language - French	21	79	51

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	276
2019	First official language - French	16	84	61
2018	First official language - English	16	84	256
2018	First official language - French	14	86	51

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	23	77	276
2019	First official language - French	23	77	61
2018	First official language - English	20	80	256
2018	First official language - French	27	73	51

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	272
2019	First official language - French	32	68	61
2018	First official language - English	28	72	256
2018	First official language - French	34	66	52

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	272
2019	First official language - French	11	89	61
2018	First official language - English	13	87	256
2018	First official language - French	24	76	52

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	272
2019	First official language - French	17	83	61
2018	First official language - English	12	88	256
2018	First official language - French	17	83	52

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	272
2019	First official language - French	11	89	61
2018	First official language - English	8	92	256
2018	First official language - French	10	90	52

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	272
2019	First official language - French	47	53	61
2018	First official language - English	54	46	256
2018	First official language - French	39	61	52

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	4041
2019	First official language - French	8	92	1033

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	16	24	5	4	22	8	54	12	4049
2019	First official language - French	21	19	21	4	3	22	8	59	11	1032
2018	First official language - English	20	19	28	5	4	19	6	52	12	3682
2018	First official language - French	22	23	22	4	3	21	5	61	9	910
2017	First official language - English	21	19	22	4	4	23	8	57	11	3888
2017	First official language - French	19	25	21	4	2	23	7	63	8	948
2014	First official language - English	22	20	23	3	3	22	7	59	9	3174
2014	First official language - French	21	23	19	3	2	24	7	64	9	897

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	26	19	4	3	9	2	71	8	4046
2019	First official language - French	38	28	17	4	3	9	2	74	7	1030
2018	First official language - English	32	29	21	5	3	7	2	67	10	3687
2018	First official language - French	34	31	18	4	2	10	1	73	7	906
2017	First official language - English	36	29	17	4	3	9	2	72	8	3890
2017	First official language - French	31	37	17	3	2	8	2	75	6	948
2014	First official language - English	38	30	16	3	2	8	1	76	6	3174
2014	First official language - French	34	35	17	2	2	10	1	77	4	897
2011	First official language - English	38	32	16	5	3	6	0	75	8	4283
2011	First official language - French	39	35	13	3	2	7	1	81	5	1297

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	26	19	13	21	1	46	34	4052
2019	First official language - French	23	24	21	14	17	1	48	31	1032
2018	First official language - English	18	23	21	16	22	1	41	38	3708
2018	First official language - French	24	22	21	14	17	2	47	31	910
2017	First official language - English	19	23	18	15	23	1	42	39	3881
2017	First official language - French	21	20	20	17	19	3	42	37	946

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	29	23	12	9	1	55	21	4053
2019	First official language - French	29	26	25	12	7	1	56	19	1030
2018	First official language - English	22	28	25	14	10	1	51	24	3700
2018	First official language - French	24	29	27	13	6	1	54	19	910
2017	First official language - English	27	27	22	13	10	1	55	23	3883
2017	First official language - French	25	25	26	13	9	2	52	22	948

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	30	15	6	4	0	2	74	10	4036
2019	First official language - French	37	31	19	7	3	0	2	69	11	1019
2018	First official language - English	36	31	18	8	4	1	2	68	13	3687
2018	First official language - French	32	32	22	9	4	0	2	65	13	903
2017	First official language - English	39	30	16	7	4	0	4	71	12	3860
2017	First official language - French	32	26	23	10	4	0	5	61	15	945

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	23	18	14	14	1	1	53	29	4036
2019	First official language - French	24	26	20	15	12	0	2	51	28	1027
2018	First official language - English	24	23	21	14	15	1	1	49	30	3686
2018	First official language - French	24	23	23	15	13	1	2	48	28	903
2017	First official language - English	28	22	18	14	15	1	2	51	30	3875
2017	First official language - French	22	21	20	17	15	1	3	46	34	947

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	19	9	3	3	1	5	85	6	4035
2019	First official language - French	58	22	8	3	3	0	7	86	6	1029
2018	First official language - English	56	19	11	4	3	1	6	81	8	3675
2018	First official language - French	53	21	11	3	2	0	9	81	6	904
2017	First official language - English	55	19	10	3	3	0	9	82	7	3876
2017	First official language - French	46	25	12	4	2	1	11	80	7	944

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	28	16	8	6	0	1	70	14	4040
2019	First official language - French	40	29	16	7	6	0	2	70	14	1030
2018	First official language - English	37	27	19	8	7	0	1	65	15	3692
2018	First official language - French	42	25	16	9	6	0	2	68	15	909
2017	First official language - English	37	30	18	8	6	0	1	68	14	3877
2017	First official language - French	37	29	18	8	5	1	1	68	13	944

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	34	16	6	4	1	1	72	11	4035
2019	First official language - French	37	34	17	6	3	1	2	73	10	1031
2018	First official language - English	32	33	19	8	5	1	2	67	13	3691
2018	First official language - French	32	34	20	7	4	1	3	68	12	912
2017	First official language - English	37	30	18	8	4	1	3	68	13	3874
2017	First official language - French	33	31	19	10	4	2	2	67	14	944

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	33	19	9	5	1	1	66	14	4039
2019	First official language - French	33	34	20	7	4	1	1	69	11	1028
2018	First official language - English	29	34	20	10	6	1	1	64	16	3691
2018	First official language - French	32	29	24	10	3	0	2	62	14	910
2017	First official language - English	32	30	20	10	5	1	2	64	15	3875
2017	First official language - French	30	31	22	11	4	1	2	62	16	943

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	29	17	8	5	0	1	69	14	4036
2019	First official language - French	38	30	19	8	4	0	1	69	12	1031
2018	First official language - English	35	31	18	9	5	1	2	67	15	3685
2018	First official language - French	35	28	20	9	5	0	2	65	14	905
2017	First official language - English	37	29	16	10	5	1	2	68	15	3871
2017	First official language - French	34	31	18	11	4	1	1	66	16	943

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	25	13	7	6	1	1	73	14	4028
2019	First official language - French	46	26	15	6	5	1	1	73	11	1028

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	31	16	8	4	1	1	71	12	4015
2019	First official language - French	42	30	17	6	3	0	1	73	9	1026
2018	First official language - English	34	31	20	8	5	0	1	67	13	3677
2018	First official language - French	38	30	20	8	2	0	2	69	10	897
2017	First official language - English	35	31	18	9	4	1	2	68	13	3868
2017	First official language - French	35	32	19	8	3	1	2	69	11	940

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	24	11	4	3	0	1	82	7	4026
2019	First official language - French	59	23	9	3	2	1	3	85	6	1018
2018	First official language - English	56	23	11	4	3	1	2	81	8	3672
2018	First official language - French	63	19	10	4	1	0	3	84	6	905
2017	First official language - English	57	22	10	5	2	0	3	82	7	3880
2017	First official language - French	59	23	9	4	1	0	4	86	5	943

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	76	11	4	1	2	1	6	92	3	4027
2019	First official language - French	70	14	6	2	2	1	6	90	4	1031
2018	First official language - English	73	13	6	2	2	1	4	90	4	3680
2018	First official language - French	71	14	6	3	1	1	4	90	4	903

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	13	6	4	5	1	2	85	9	4044
2019	First official language - French	72	12	6	3	4	1	2	86	7	1028
2018	First official language - English	68	13	7	4	5	1	3	85	8	3687
2018	First official language - French	70	13	7	4	3	0	4	86	7	906
2017	First official language - English	71	13	7	3	3	1	3	87	6	3893
2017	First official language - French	67	12	8	3	4	1	5	85	7	946

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	10	4	4	1	81	8	4025
2019	First official language - French	55	25	12	3	3	2	82	6	1027
2018	First official language - English	47	29	12	6	4	1	77	10	3688
2018	First official language - French	55	21	13	5	3	2	78	8	909
2017	First official language - English	50	29	11	4	3	2	81	8	3879
2017	First official language - French	50	27	11	5	3	4	81	8	945

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	19	9	5	5	1	81	10	4025
2019	First official language - French	65	16	8	5	4	2	83	9	1024
2018	First official language - English	55	22	10	6	6	1	78	12	3679
2018	First official language - French	59	19	10	6	4	2	80	10	909
2017	First official language - English	61	20	9	5	4	2	82	9	3883
2017	First official language - French	60	19	9	4	4	4	82	9	944

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	9	4	2	1	0	25	92	3	4015
2019	First official language - French	56	12	4	2	1	1	25	91	3	1025
2018	First official language - English	52	9	4	2	1	0	31	90	4	3653
2018	First official language - French	54	11	4	2	1	0	27	90	5	905
2017	First official language - English	54	11	4	2	1	0	28	90	4	3878
2017	First official language - French	53	11	4	2	1	0	29	90	4	946

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	66	20	7	2	1	4	89	3	4019
2019	First official language - French	71	17	5	1	0	6	94	1	1027
2018	First official language - English	60	22	8	3	1	5	87	4	3677
2018	First official language - French	68	16	6	2	1	6	91	3	903
2017	First official language - English	62	20	7	2	1	7	89	3	3846
2017	First official language - French	67	14	5	1	1	11	92	3	945

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	13	5	2	3	1	2	90	5	4041
2019	First official language - French	76	13	3	1	1	1	5	94	3	1028
2018	First official language - English	72	13	5	3	3	1	4	89	6	3678
2018	First official language - French	72	14	5	1	2	0	5	91	4	908
2017	First official language - English	68	15	6	3	3	1	4	88	6	3888
2017	First official language - French	70	12	5	3	3	1	7	88	7	946

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	27	11	3	2	0	1	84	5	4023
2019	First official language - French	55	26	12	3	2	0	2	82	5	1021
2018	First official language - English	49	29	14	4	2	0	2	80	6	3677
2018	First official language - French	53	24	12	5	2	0	3	79	8	907
2017	First official language - English	52	30	10	3	2	0	3	85	5	3876
2017	First official language - French	51	27	14	3	2	1	3	80	5	943

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	34	29	10	4	0	57	14	4063
2019	First official language - French	24	33	31	8	3	0	58	11	1035
2018	First official language - English	18	34	32	12	4	0	52	16	3699
2018	First official language - French	21	34	33	9	2	0	55	12	909
2017	First official language - English	18	33	32	11	5	0	51	16	3892
2017	First official language - French	21	30	33	11	3	1	52	15	949

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	19	36	23	12	0	35	29	4017
2019	First official language - French	9	15	34	23	18	0	41	24	1022
2018	First official language - English	11	18	38	21	11	0	33	29	3642
2018	First official language - French	6	17	35	23	18	1	41	24	898
2017	First official language - English	10	18	37	22	13	1	35	28	3872
2017	First official language - French	6	17	34	24	18	1	42	23	943

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	37	14	6	3	2	0	77	9	4044
2019	First official language - French	44	36	13	4	2	2	1	82	5	1034
2018	First official language - English	38	37	13	7	3	1	0	77	10	3681
2018	First official language - French	43	37	13	4	1	2	0	82	5	909
2017	First official language - English	34	41	12	6	4	3	1	77	10	3887
2017	First official language - French	37	38	14	5	2	4	0	78	7	947

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	34	16	12	7	2	0	64	19	4052
2019	First official language - French	31	35	18	9	5	1	0	68	14	1031
2018	First official language - English	28	34	15	13	7	2	0	63	21	3685
2018	First official language - French	32	37	15	9	4	2	1	71	14	914
2017	First official language - English	24	36	15	13	9	2	1	62	22	3885
2017	First official language - French	21	44	17	10	4	2	1	68	15	947

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	4049
2019	First official language - French	14	86	1033
2017	First official language - English	16	84	3878
2017	First official language - French	14	86	946
2014	First official language - English	15	85	3168
2014	First official language - French	12	88	893

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	79	21	550
2019	First official language - French	87	13	143
2017	First official language - English	79	21	644
2017	First official language - French	81	19	134
2014	First official language - English	77	23	470
2014	First official language - French	75	25	105

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	28	5	9	3	1	1	83	12	426
2019	First official language - French	51	27	8	11	2	2	0	79	13	120
2017	First official language - English	56	28	5	7	3	0	1	85	10	508
2017	First official language - French	47	39	9	3	2	0	1	86	4	111
2014	First official language - English	51	32	7	7	2	1	0	84	9	365
2014	First official language - French	52	38	4	4	1	0	1	91	6	82

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	31	22	12	15	2	0	19	81	4049
2019	First official language - French	22	29	23	13	11	1	1	22	78	1029
2018	First official language - English	23	25	21	14	15	1	0	23	77	3697
2018	First official language - French	29	25	20	13	11	1	0	30	70	911
2017	First official language - English	24	22	18	13	18	3	1	26	74	3893
2017	First official language - French	30	23	18	12	15	1	2	31	69	949

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	63	37	3194
2019	First official language - French	65	35	784

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	42	58	3121
2019	First official language - French	42	58	773
2018	First official language - English	34	66	2741
2018	First official language - French	30	70	627

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	21	20	16	21	1	7	38	41	3118
2019	First official language - French	15	21	21	15	18	2	8	40	36	770
2018	First official language - English	13	21	18	18	22	1	7	37	43	2749
2018	First official language - French	14	22	19	13	21	1	10	41	38	631
2017	First official language - English	14	22	15	14	24	2	8	41	42	2779
2017	First official language - French	13	24	17	13	19	1	13	43	37	640

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	5	14	16	19	40	1	4	20	63	3126
2019	First official language - French	7	17	19	18	35	2	3	25	55	773
2018	First official language - English	4	12	13	19	48	1	3	17	70	2752
2018	First official language - French	4	13	17	19	42	1	5	18	64	633
2017	First official language - English	3	10	10	16	55	2	3	14	76	2775
2017	First official language - French	3	10	12	20	48	1	7	13	74	639

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	17	15	10	13	1	6	60	25	3981
2019	First official language - French	36	17	16	11	12	1	7	57	25	1020
2018	First official language - English	37	17	14	10	14	1	7	59	26	3687
2018	First official language - French	35	16	15	13	12	1	8	56	28	908

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment