2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	43	1	8	3	87	11	127
2019	Non-visible minority	42	40	4	11	3	82	14	559
2017	Visible minority	48	38	7	7	1	85	8	116
2017	Non-visible minority	35	48	4	9	4	83	12	468
2014	Visible minority	40	50	0	7	3	90	10	69
2014	Non-visible minority	42	43	4	9	2	85	11	510
2011	Visible minority	47	41	6	2	4	88	6	95
2011	Non-visible minority	44	46	3	5	1	91	7	625
2008	Visible minority	43	44	2	10	1	87	11	87
2008	Non-visible minority	40	45	6	8	1	86	9	687

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	22	5	5	3	0	88	7	127
2019	Non-visible minority	56	28	4	9	2	0	84	11	559
2017	Visible minority	63	24	4	4	5	0	87	9	116
2017	Non-visible minority	50	32	6	9	3	0	82	12	467
2014	Visible minority	58	30	2	4	4	2	90	9	69
2014	Non-visible minority	49	29	6	10	4	1	80	14	510
2011	Visible minority	58	24	4	9	4	0	82	13	95
2011	Non-visible minority	57	25	5	10	2	1	82	12	625
2008	Visible minority	51	34	1	9	4	1	86	13	88
2008	Non-visible minority	55	25	6	11	3	0	80	15	685

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	35	6	6	2	86	9	126
2019	Non-visible minority	52	32	4	8	5	84	12	558
2017	Visible minority	55	34	3	4	4	89	8	115
2017	Non-visible minority	41	34	7	11	7	75	18	468
2014	Visible minority	35	35	11	17	3	70	20	69
2014	Non-visible minority	32	29	7	17	14	61	32	510
2011	Visible minority	48	37	7	4	4	84	8	94
2011	Non-visible minority	47	35	7	8	2	83	10	626

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	28	18	11	5	0	3	64	17	127
2019	Non-visible minority	39	38	10	8	3	0	1	78	11	553
2018	Visible minority	23	42	16	7	11	0	1	66	18	93
2018	Non-visible minority	31	46	9	9	3	1	2	79	12	461
2017	Visible minority	32	38	14	11	4	0	1	71	15	115
2017	Non-visible minority	36	38	14	8	4	0	0	74	12	468
2014	Visible minority	29	43	13	11	3	0	2	73	14	69
2014	Non-visible minority	35	39	10	10	5	0	1	75	15	510
2011	Visible minority	38	34	17	6	4	0	1	73	11	95
2011	Non-visible minority	39	38	12	7	4	0	1	77	11	625
2008	Visible minority	34	40	12	8	6	0	0	74	14	88
2008	Non-visible minority	30	42	11	11	4	0	1	73	16	685

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	34	11	3	2	0	0	84	6	126
2019	Non-visible minority	58	32	5	3	1	0	0	91	5	555
2017	Visible minority	46	41	9	2	2	0	0	87	3	115
2017	Non-visible minority	50	37	6	5	2	0	0	88	6	467
2014	Visible minority	47	34	11	4	1	0	2	83	6	69
2014	Non-visible minority	48	36	6	7	2	1	0	85	9	509

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	27	11	4	2	0	1	82	7	127
2019	Non-visible minority	56	28	6	6	3	1	0	84	9	557
2018	Visible minority	46	34	7	9	4	0	0	80	13	92
2018	Non-visible minority	52	31	7	5	3	0	1	84	9	460
2017	Visible minority	47	25	16	5	6	1	0	73	11	116
2017	Non-visible minority	47	33	8	8	4	0	0	81	11	467
2014	Visible minority	32	46	10	6	6	0	0	78	12	69
2014	Non-visible minority	44	33	10	8	4	1	1	78	12	510
2011	Visible minority	44	33	9	8	5	0	0	77	14	95
2011	Non-visible minority	46	35	7	7	4	0	1	82	11	627

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	38	11	10	4	0	75	14	126
2019	Non-visible minority	38	41	11	7	3	0	79	10	557
2018	Visible minority	38	42	15	2	3	0	80	6	92
2018	Non-visible minority	35	41	11	8	5	0	75	13	460
2017	Visible minority	28	44	10	6	11	1	73	18	116
2017	Non-visible minority	30	45	12	8	4	0	75	12	467
2014	Visible minority	30	41	11	11	6	1	72	17	69
2014	Non-visible minority	29	45	12	9	4	0	74	14	510
2011	Visible minority	28	41	15	9	7	0	69	16	94
2011	Non-visible minority	38	38	14	7	4	0	76	10	625
2008	Visible minority	35	35	11	6	13	0	70	19	88
2008	Non-visible minority	34	44	11	8	2	0	78	11	678

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	40	14	8	5	0	1	73	13	126
2019	Non-visible minority	37	36	12	11	3	0	0	74	14	559
2018	Visible minority	34	32	18	9	5	0	1	67	14	92
2018	Non-visible minority	31	34	18	11	6	1	0	65	17	460
2017	Visible minority	29	35	15	10	9	1	0	65	20	116
2017	Non-visible minority	28	36	16	13	6	0	0	65	19	468
2014	Visible minority	25	34	17	13	9	2	0	59	23	69
2014	Non-visible minority	28	36	14	15	6	0	0	64	22	509
2011	Visible minority	27	39	20	9	6	0	0	66	15	95
2011	Non-visible minority	30	38	15	12	5	0	0	68	17	625

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	37	19	8	3	0	0	70	11	127
2019	Non-visible minority	40	39	9	8	4	0	0	79	12	559
2018	Visible minority	28	40	17	6	7	0	1	69	14	92
2018	Non-visible minority	35	37	13	9	5	1	0	73	14	458
2017	Visible minority	27	43	12	13	6	0	0	70	18	116
2017	Non-visible minority	32	44	10	11	4	0	0	76	15	468

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	38	7	5	3	1	85	8	127
2019	Non-visible minority	47	40	8	3	2	0	88	4	556
2018	Visible minority	46	40	8	4	2	0	86	6	92
2018	Non-visible minority	45	39	11	2	3	0	84	5	460
2017	Visible minority	38	40	10	8	3	1	79	11	115
2017	Non-visible minority	41	43	8	5	2	0	85	7	466
2014	Visible minority	44	37	13	2	3	0	82	5	69
2014	Non-visible minority	43	41	9	4	2	1	85	5	510
2011	Visible minority	50	32	10	4	2	1	83	7	94
2011	Non-visible minority	51	38	7	3	1	0	89	4	625
2008	Visible minority	52	27	7	4	7	2	81	11	88
2008	Non-visible minority	49	38	7	3	2	1	88	5	683

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	42	11	8	5	2	76	13	127
2019	Non-visible minority	39	37	12	9	3	0	76	12	558
2018	Visible minority	39	38	10	7	5	1	78	12	92
2018	Non-visible minority	34	35	16	9	5	0	69	15	460
2017	Visible minority	32	34	15	8	10	2	67	18	116
2017	Non-visible minority	29	39	16	9	6	0	68	15	466

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	38	9	7	1	0	0	83	8	126
2019	Non-visible minority	51	34	9	5	1	0	0	85	6	557
2018	Visible minority	46	37	10	5	2	0	0	82	7	92
2018	Non-visible minority	44	37	13	4	2	0	0	81	6	458
2017	Visible minority	45	33	12	5	3	2	0	80	8	115
2017	Non-visible minority	46	38	10	3	3	0	0	84	6	467
2014	Visible minority	53	32	9	2	3	0	2	86	5	69
2014	Non-visible minority	56	32	8	2	2	0	0	88	4	510
2011	Visible minority	49	37	9	4	1	0	0	85	5	95
2011	Non-visible minority	58	31	8	3	1	0	0	89	3	623

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	46	10	7	5	0	0	77	12	127
2019	Non-visible minority	38	37	13	10	3	0	0	74	13	554
2018	Visible minority	34	48	9	5	3	0	1	83	8	92
2018	Non-visible minority	31	39	13	10	6	1	0	71	16	460
2017	Visible minority	28	39	19	7	7	0	0	66	15	115
2017	Non-visible minority	30	44	10	10	4	1	0	75	15	467
2014	Visible minority	21	44	14	13	6	1	0	66	20	69
2014	Non-visible minority	26	40	15	12	6	0	1	66	18	509
2011	Visible minority	33	37	14	11	5	0	0	70	16	93
2011	Non-visible minority	34	42	9	9	5	0	1	77	14	623

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	40	13	9	4	0	0	73	13	126
2019	Non-visible minority	40	36	13	8	3	0	1	76	11	557
2018	Visible minority	36	38	12	10	4	0	0	74	14	92
2018	Non-visible minority	31	39	15	8	6	0	0	70	14	459
2017	Visible minority	36	24	16	12	11	1	0	60	23	115
2017	Non-visible minority	37	36	14	7	6	0	0	73	13	467
2014	Visible minority	26	45	10	14	6	0	0	70	20	69
2014	Non-visible minority	29	37	14	13	6	0	1	67	19	510

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	47	15	3	2	1	2	80	5	124
2019	Non-visible minority	39	42	10	6	2	0	0	81	9	557
2018	Visible minority	30	43	15	7	4	0	0	73	12	91
2018	Non-visible minority	35	38	15	7	4	0	1	74	11	458
2017	Visible minority	28	42	17	6	7	0	0	70	12	115
2017	Non-visible minority	33	39	13	9	4	0	1	74	13	467
2014	Visible minority	28	38	22	8	5	0	0	66	12	69
2014	Non-visible minority	33	39	13	9	5	0	0	72	14	510
2011	Visible minority	39	47	6	6	2	0	0	86	8	93
2011	Non-visible minority	43	38	11	5	2	0	1	82	7	624

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	33	13	5	2	1	80	7	127
2019	Non-visible minority	41	41	9	6	2	0	83	9	559
2018	Visible minority	34	48	13	3	1	0	83	4	91
2018	Non-visible minority	38	41	11	6	3	0	79	10	460
2017	Visible minority	36	43	7	6	7	1	80	13	116
2017	Non-visible minority	35	42	13	5	4	0	77	10	467
2014	Visible minority	39	34	12	11	3	2	74	14	69
2014	Non-visible minority	35	43	13	6	3	0	78	8	510
2011	Visible minority	41	37	12	7	3	0	78	10	94
2011	Non-visible minority	43	40	9	6	2	0	83	8	626
2008	Visible minority	42	36	7	6	9	0	78	15	88
2008	Non-visible minority	39	44	8	6	2	0	84	8	684

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	32	14	2	3	0	0	81	5	126
2019	Non-visible minority	48	30	13	5	4	0	0	78	9	555
2018	Visible minority	37	27	18	9	8	0	1	65	16	91
2018	Non-visible minority	47	28	14	7	4	0	1	75	11	461
2017	Visible minority	43	34	10	9	3	2	0	78	12	115
2017	Non-visible minority	42	31	14	7	4	0	1	74	11	467
2014	Visible minority	42	41	13	1	1	1	0	85	3	69
2014	Non-visible minority	43	33	14	6	3	0	0	77	9	510
2011	Visible minority	33	40	16	9	0	0	1	74	9	95
2011	Non-visible minority	36	35	18	6	4	0	0	72	10	626
2008	Visible minority	25	42	22	9	2	0	0	67	11	88
2008	Non-visible minority	33	34	19	9	5	0	1	67	14	685

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	17	40	20	12	0	2	33	27	126
2019	Non-visible minority	7	18	37	24	12	1	2	36	26	555
2018	Visible minority	10	34	31	12	10	0	3	23	45	92
2018	Non-visible minority	9	20	37	21	11	1	1	33	29	458
2017	Visible minority	11	21	41	15	9	1	3	25	33	114
2017	Non-visible minority	8	23	37	16	11	1	3	29	33	467
2014	Visible minority	15	14	42	21	3	0	4	25	30	69
2014	Non-visible minority	9	25	38	19	6	2	1	26	35	509
2011	Visible minority	7	26	39	18	5	0	4	24	35	95
2011	Non-visible minority	9	22	36	21	8	0	3	30	32	625
2008	Visible minority	14	27	35	11	10	1	2	22	42	88
2008	Non-visible minority	12	30	34	17	6	0	1	23	42	684

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	11	21	28	28	4	3	61	16	125
2019	Non-visible minority	5	15	27	28	19	4	2	50	22	554
2018	Visible minority	10	24	25	22	13	0	5	37	36	93
2018	Non-visible minority	9	17	29	26	16	2	2	43	27	458
2017	Visible minority	10	11	27	20	17	4	10	44	25	112
2017	Non-visible minority	10	20	33	16	15	3	3	33	32	465
2014	Visible minority	6	12	38	30	10	1	3	42	19	69
2014	Non-visible minority	9	17	31	26	12	2	3	40	28	509
2011	Visible minority	7	16	35	25	12	2	4	39	24	94
2011	Non-visible minority	6	15	28	29	15	1	4	47	22	626
2008	Visible minority	13	22	26	15	12	9	2	31	39	88
2008	Non-visible minority	11	23	29	22	11	2	2	35	36	684

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	32	17	14	3	1	32	35	125
2019	Non-visible minority	13	24	29	18	11	2	3	31	39	557
2018	Visible minority	22	24	35	8	6	1	3	15	48	93
2018	Non-visible minority	13	26	31	15	12	2	2	28	40	460
2017	Visible minority	16	16	34	16	8	2	7	27	36	113
2017	Non-visible minority	15	24	29	14	11	3	4	27	42	466
2014	Visible minority	18	29	29	14	3	0	6	18	51	69
2014	Non-visible minority	20	27	31	11	6	2	3	18	49	510
2011	Visible minority	13	16	35	23	6	2	4	31	31	95
2011	Non-visible minority	14	22	28	22	9	1	4	33	38	624
2008	Visible minority	8	26	28	18	9	7	4	30	39	87
2008	Non-visible minority	15	25	28	19	8	1	4	28	42	684

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	14	19	36	26	2	1	63	17	126
2019	Non-visible minority	5	12	33	30	18	1	1	50	17	553
2018	Visible minority	8	15	34	23	14	1	5	39	25	93
2018	Non-visible minority	4	16	32	31	15	1	1	47	21	459
2017	Visible minority	8	8	32	29	16	1	6	48	18	113
2017	Non-visible minority	6	19	33	22	16	1	3	39	26	465
2014	Visible minority	7	14	39	24	11	0	5	37	22	69
2014	Non-visible minority	6	17	38	26	10	2	2	38	23	507
2011	Visible minority	6	17	36	23	12	0	5	38	24	95
2011	Non-visible minority	8	19	33	27	10	1	3	39	27	626
2008	Visible minority	6	19	35	18	13	3	7	34	28	88
2008	Non-visible minority	9	20	37	23	10	0	1	33	29	686

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	14	25	24	25	4	1	52	22	124
2019	Non-visible minority	9	14	28	26	19	3	3	47	24	552
2018	Visible minority	19	20	22	20	17	0	2	38	40	93
2018	Non-visible minority	11	21	26	25	13	2	3	39	33	459
2017	Visible minority	11	15	32	21	13	2	7	38	28	114
2017	Non-visible minority	14	18	30	18	15	1	4	35	34	463
2014	Visible minority	13	23	31	14	8	3	8	25	40	69
2014	Non-visible minority	19	24	31	15	7	1	3	23	45	508
2011	Visible minority	20	15	31	16	14	1	3	32	36	95
2011	Non-visible minority	14	25	30	18	8	1	5	27	41	622
2008	Visible minority	19	23	24	17	11	2	4	29	45	88
2008	Non-visible minority	16	22	32	15	11	1	4	27	39	684

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	19	22	24	15	11	3	45	29	126
2019	Non-visible minority	10	23	25	21	14	4	2	38	35	551
2018	Visible minority	22	27	20	14	12	1	4	27	52	93
2018	Non-visible minority	17	22	26	18	13	4	1	32	41	456
2017	Visible minority	14	20	29	15	9	6	7	27	39	114
2017	Non-visible minority	16	25	25	17	11	3	4	29	44	466
2014	Visible minority	4	13	41	21	10	3	8	35	20	69
2014	Non-visible minority	8	18	28	26	13	2	5	42	28	508
2011	Visible minority	9	18	29	17	19	4	5	39	29	95
2011	Non-visible minority	8	17	29	25	14	1	6	42	27	626
2008	Visible minority	24	30	19	11	11	3	3	23	57	88
2008	Non-visible minority	14	28	31	15	7	1	3	24	44	683

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	15	30	22	16	4	4	41	26	125
2019	Non-visible minority	11	19	32	23	11	3	2	36	31	558
2018	Visible minority	11	21	34	16	11	3	4	29	35	92
2018	Non-visible minority	11	21	36	16	10	3	1	28	34	459
2017	Visible minority	16	13	34	15	9	6	6	28	33	114
2017	Non-visible minority	12	20	36	16	10	3	3	28	34	466
2014	Visible minority	13	16	37	23	3	2	6	29	32	68
2014	Non-visible minority	14	21	37	17	6	2	2	25	36	508

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	20	28	26	11	2	3	40	31	125
2019	Non-visible minority	16	30	30	14	8	1	0	22	47	557

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	21	5	4	0	0	2	91	4	126
2019	Non-visible minority	71	19	3	5	2	0	0	90	7	556
2017	Visible minority	64	27	5	1	2	1	0	92	3	116
2017	Non-visible minority	61	27	3	5	2	0	1	90	7	466
2014	Visible minority	69	21	1	4	4	0	0	90	9	69
2014	Non-visible minority	72	19	3	5	2	0	0	91	6	510
2011	Visible minority	72	17	4	3	2	0	2	90	5	94
2011	Non-visible minority	69	21	3	5	1	0	1	91	6	627
2008	Visible minority	72	18	4	2	3	0	1	91	5	88
2008	Non-visible minority	70	17	4	5	3	0	1	89	8	686

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	34	17	5	6	3	3	70	12	126
2019	Non-visible minority	33	33	13	6	5	7	4	73	12	557
2018	Visible minority	24	36	15	7	4	5	9	70	13	93
2018	Non-visible minority	25	33	15	11	5	6	5	65	18	459
2017	Visible minority	26	29	17	10	7	6	5	62	19	114
2017	Non-visible minority	29	32	15	8	7	5	5	67	16	466
2014	Visible minority	26	25	24	9	9	3	5	55	19	69
2014	Non-visible minority	28	31	16	10	8	5	4	64	19	510

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	32	8	4	4	0	84	8	126
2019	Non-visible minority	56	28	7	6	2	1	85	8	557
2018	Visible minority	50	28	9	8	3	2	79	11	93
2018	Non-visible minority	50	30	6	8	4	1	82	12	459
2017	Visible minority	42	28	12	10	8	0	70	18	116
2017	Non-visible minority	49	32	7	7	4	1	82	11	468
2014	Visible minority	43	28	13	8	9	0	70	16	69
2014	Non-visible minority	47	29	9	9	5	1	77	14	510

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	28	3	5	1	0	90	6	125
2019	Non-visible minority	54	36	3	5	1	0	91	6	555
2018	Visible minority	47	47	4	2	0	0	94	2	93
2018	Non-visible minority	54	34	4	5	2	0	88	8	459
2017	Visible minority	41	40	10	6	3	0	80	10	116
2017	Non-visible minority	46	41	6	6	1	0	87	7	468
2014	Visible minority	36	45	12	4	2	2	81	6	69
2014	Non-visible minority	42	41	8	5	3	0	83	8	510

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	32	10	5	1	1	0	85	5	126
2019	Non-visible minority	49	38	8	3	1	1	0	88	4	557
2018	Visible minority	46	38	10	2	2	1	0	86	5	93
2018	Non-visible minority	44	37	8	5	3	1	1	83	9	459

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	23	12	6	2	1	2	79	8	125
2019	Non-visible minority	56	24	10	4	2	1	3	83	6	558

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	35	9	5	2	0	0	84	7	125
2019	Non-visible minority	45	32	10	7	4	0	1	78	12	555
2018	Visible minority	42	35	7	7	6	0	3	79	13	92
2018	Non-visible minority	34	38	11	8	6	1	2	74	15	460
2017	Visible minority	41	30	5	15	5	1	3	74	20	116
2017	Non-visible minority	42	35	10	7	4	0	1	78	11	468
2014	Visible minority	39	28	9	16	8	0	0	67	24	69
2014	Non-visible minority	37	35	13	7	6	1	1	74	13	510
2011	Visible minority	44	34	8	7	5	0	1	80	12	95
2011	Non-visible minority	40	36	13	7	4	0	1	76	11	627
2008	Visible minority	29	35	15	8	12	0	2	65	20	88
2008	Non-visible minority	31	36	14	11	7	1	1	68	18	684

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	27	13	3	3	1	1	80	6	125
2019	Non-visible minority	55	27	8	4	3	2	1	85	7	555
2018	Visible minority	47	28	12	4	6	1	2	77	10	92
2018	Non-visible minority	45	32	9	6	4	2	2	80	11	459
2017	Visible minority	47	28	9	6	6	2	2	78	13	116
2017	Non-visible minority	50	30	10	4	3	3	0	82	8	467
2014	Visible minority	28	36	19	8	4	4	0	67	13	69
2014	Non-visible minority	42	33	11	8	4	2	1	77	12	510
2011	Visible minority	48	29	9	7	5	1	0	78	13	95
2011	Non-visible minority	46	33	10	4	4	2	1	81	9	624
2008	Visible minority	34	26	15	9	14	2	0	61	23	88
2008	Non-visible minority	41	32	10	9	4	3	1	76	13	683

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	33	10	4	3	1	0	83	7	124
2019	Non-visible minority	53	29	9	5	3	1	1	83	8	555
2018	Visible minority	47	27	16	3	5	0	2	75	8	91
2018	Non-visible minority	44	31	12	6	5	1	1	77	11	457
2017	Visible minority	44	32	9	11	3	0	1	77	14	116
2017	Non-visible minority	47	35	8	6	4	0	0	82	10	468
2014	Visible minority	38	36	7	8	9	3	0	75	17	68
2014	Non-visible minority	41	36	9	9	5	0	0	77	14	509
2011	Visible minority	45	36	9	3	5	1	0	82	9	95
2011	Non-visible minority	44	35	10	6	4	1	1	80	10	625
2008	Visible minority	34	35	12	10	9	0	0	68	19	88
2008	Non-visible minority	39	34	10	11	5	0	1	74	16	684

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	81	15	1	2	0	0	1	97	2	125
2019	Non-visible minority	88	8	1	1	0	0	0	97	2	555
2017	Visible minority	78	17	2	1	2	0	0	95	3	116
2017	Non-visible minority	82	14	1	2	1	0	1	96	2	468
2014	Visible minority	80	14	0	3	3	0	0	94	6	69
2014	Non-visible minority	80	14	2	2	2	0	0	94	3	510
2011	Visible minority	80	15	2	3	0	0	0	95	3	95
2011	Non-visible minority	83	11	2	1	1	0	1	95	2	626
2008	Visible minority	80	11	5	2	0	1	1	93	2	88
2008	Non-visible minority	80	11	2	2	3	0	1	93	5	683

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	23	9	2	0	1	4	88	2	126
2019	Non-visible minority	66	18	7	3	2	1	3	88	5	558
2017	Visible minority	47	28	10	6	3	3	3	80	10	116
2017	Non-visible minority	54	25	5	6	4	3	3	84	10	467
2014	Visible minority	46	24	5	8	4	6	7	81	14	69
2014	Non-visible minority	53	26	6	5	5	2	4	83	11	510
2011	Visible minority	50	25	6	9	1	1	7	82	12	95
2011	Non-visible minority	52	27	6	6	4	1	4	83	11	627

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	23	9	3	1	3	0	87	5	125
2019	Non-visible minority	66	21	6	3	3	1	1	88	5	558
2018	Visible minority	53	25	8	5	5	1	2	81	11	92
2018	Non-visible minority	54	27	7	6	4	1	1	83	10	460
2017	Visible minority	52	24	12	4	4	3	0	79	9	116
2017	Non-visible minority	57	27	8	5	2	1	0	85	7	467

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	32	8	4	2	0	0	86	6	127
2019	Non-visible minority	57	27	7	5	4	0	0	85	9	559
2018	Visible minority	50	27	11	4	6	0	2	79	10	92
2018	Non-visible minority	46	30	8	9	5	1	1	77	15	459
2017	Visible minority	52	25	9	8	5	0	0	78	13	116
2017	Non-visible minority	52	29	8	6	4	1	0	81	10	466
2014	Visible minority	44	20	13	9	14	0	0	64	22	69
2014	Non-visible minority	46	32	9	8	5	0	0	77	13	510

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	63	3	6	0	4	6	89	7	25
2019	Non-visible minority	24	47	15	10	1	1	3	73	12	155

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	33	8	4	4	10	0	83	9	126
2019	Non-visible minority	37	35	13	6	3	7	0	77	9	552
2018	Visible minority	36	39	17	2	1	5	0	79	4	93
2018	Non-visible minority	35	33	13	6	4	9	1	76	10	459
2017	Visible minority	28	34	11	10	6	9	1	70	18	116
2017	Non-visible minority	28	36	15	8	4	8	0	70	13	468
2014	Visible minority	25	36	18	4	3	14	0	71	9	69
2014	Non-visible minority	25	37	17	7	4	10	0	69	12	510
2011	Visible minority	17	30	24	11	9	9	0	52	22	95
2011	Non-visible minority	25	33	13	12	7	8	1	64	21	623

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	38	11	5	5	5	0	78	11	125
2019	Non-visible minority	34	37	16	7	4	2	0	73	11	552
2018	Visible minority	39	34	17	5	3	2	0	74	9	93
2018	Non-visible minority	31	35	17	10	4	2	0	68	15	456
2017	Visible minority	22	40	15	12	7	1	3	65	20	116
2017	Non-visible minority	24	41	14	11	6	4	0	68	18	468
2014	Visible minority	23	43	17	6	6	4	0	69	13	69
2014	Non-visible minority	23	34	20	13	6	3	0	59	20	510
2011	Visible minority	18	39	22	6	11	3	0	59	18	94
2011	Non-visible minority	23	34	20	12	7	2	0	59	20	624
2008	Visible minority	20	35	14	13	13	3	1	58	28	87
2008	Non-visible minority	22	31	19	14	10	4	0	55	25	686

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	39	14	7	5	9	0	72	13	125
2019	Non-visible minority	23	37	16	12	4	7	0	65	18	550
2018	Visible minority	30	37	18	8	3	5	0	70	11	92
2018	Non-visible minority	20	33	21	12	6	8	0	57	20	458
2017	Visible minority	19	35	18	14	8	6	2	57	23	116
2017	Non-visible minority	14	38	20	14	6	7	0	56	22	467
2014	Visible minority	13	29	15	15	13	15	0	50	33	69
2014	Non-visible minority	13	32	21	17	9	8	0	50	28	509
2011	Visible minority	15	36	23	13	6	7	0	55	21	94
2011	Non-visible minority	14	40	20	13	7	6	0	58	21	625
2008	Visible minority	15	28	21	19	10	7	0	46	31	88
2008	Non-visible minority	11	33	21	20	9	6	0	47	31	687

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	38	12	10	6	5	0	70	17	124
2019	Non-visible minority	21	37	19	13	7	3	0	60	20	552
2018	Visible minority	24	39	18	12	3	4	0	66	16	93
2018	Non-visible minority	17	34	21	18	7	3	0	53	26	458
2017	Visible minority	18	40	20	9	8	3	2	61	18	116
2017	Non-visible minority	16	41	18	14	8	2	0	59	22	467
2014	Visible minority	9	42	19	13	14	3	0	53	27	69
2014	Non-visible minority	15	34	20	18	10	3	0	50	28	509
2011	Visible minority	16	50	21	5	7	1	0	67	12	94
2011	Non-visible minority	19	40	15	15	7	3	0	61	24	622
2008	Visible minority	14	46	10	15	13	2	0	62	28	87
2008	Non-visible minority	14	40	15	19	9	2	0	55	29	687

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	22	9	1	1	0	0	90	2	125
2019	Non-visible minority	66	25	5	2	0	2	0	93	2	555

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	43	11	8	2	4	79	10	125
2019	Non-visible minority	33	47	10	8	1	1	81	9	558
2018	Visible minority	32	45	15	5	1	1	78	6	91
2018	Non-visible minority	33	42	12	9	3	2	76	12	459
2017	Visible minority	27	45	17	6	3	2	73	9	116
2017	Non-visible minority	27	44	15	9	3	2	72	13	467
2014	Visible minority	20	46	14	12	6	2	67	18	69
2014	Non-visible minority	29	40	16	10	4	2	70	14	510
2011	Visible minority	36	47	11	4	0	1	84	5	95
2011	Non-visible minority	37	43	12	5	2	1	81	7	624

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	35	21	11	3	6	1	63	15	124
2019	Non-visible minority	18	43	18	14	4	4	0	63	18	555

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	40	10	4	4	8	0	80	8	125
2019	Non-visible minority	42	34	9	9	3	2	1	78	12	556
2018	Visible minority	32	42	10	9	3	1	4	77	13	93
2018	Non-visible minority	30	35	15	13	4	3	1	67	18	458
2017	Visible minority	34	38	15	5	2	4	3	77	8	115
2017	Non-visible minority	36	34	13	9	4	3	1	73	14	466
2014	Visible minority	28	43	9	10	4	3	3	76	15	69
2014	Non-visible minority	33	39	10	9	5	4	1	75	15	510
2011	Visible minority	36	39	11	8	4	2	0	76	12	95
2011	Non-visible minority	39	33	11	9	3	4	0	76	13	622
2008	Visible minority	41	30	8	8	8	4	0	74	17	88
2008	Non-visible minority	42	34	7	9	4	4	1	80	13	684

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	36	18	2	3	2	0	77	5	125
2019	Non-visible minority	38	40	14	4	2	2	0	80	6	558
2018	Visible minority	38	39	15	4	1	1	1	79	5	93
2018	Non-visible minority	35	39	15	6	2	1	0	76	9	458

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	21	17	11	9	14	3	56	24	126
2019	Non-visible minority	20	24	21	12	7	12	4	53	23	558
2018	Visible minority	20	29	22	12	7	5	3	54	21	93
2018	Non-visible minority	20	20	17	13	11	15	4	49	30	458
2017	Visible minority	19	23	22	12	11	7	8	48	26	116
2017	Non-visible minority	14	23	20	14	13	11	6	44	32	466
2014	Visible minority	11	20	19	13	21	9	7	38	40	69
2014	Non-visible minority	16	18	20	14	12	14	6	43	32	510
2011	Visible minority	12	18	26	13	12	11	8	37	31	95
2011	Non-visible minority	15	19	16	14	12	18	6	45	34	625

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	36	12	15	8	5	0	63	24	125
2019	Non-visible minority	26	37	15	13	6	3	0	65	20	553
2018	Visible minority	20	38	17	12	11	3	0	59	24	92
2018	Non-visible minority	24	34	17	13	7	4	1	61	21	458
2017	Visible minority	31	30	14	10	8	4	1	65	20	115
2017	Non-visible minority	27	36	16	11	6	4	1	66	18	468
2014	Visible minority	20	33	22	14	9	0	2	54	24	69
2014	Non-visible minority	26	34	14	13	11	2	1	61	24	510
2011	Visible minority	26	28	19	13	12	2	0	55	25	95
2011	Non-visible minority	30	34	14	13	7	2	1	65	20	624
2008	Visible minority	24	39	13	15	7	1	0	64	23	88
2008	Non-visible minority	22	37	16	14	8	3	0	60	23	685

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	23	14	19	15	6	2	47	37	126
2019	Non-visible minority	21	25	15	19	15	2	3	48	36	558
2018	Visible minority	21	29	13	12	21	3	2	52	34	93
2018	Non-visible minority	15	24	17	18	18	3	5	42	39	460
2017	Visible minority	22	22	9	15	25	5	3	48	43	116
2017	Non-visible minority	14	22	15	18	22	3	5	39	44	467
2014	Visible minority	16	15	13	25	27	1	3	32	54	69
2014	Non-visible minority	11	20	17	18	27	4	3	34	48	510
2011	Visible minority	17	19	16	23	20	4	1	38	45	94
2011	Non-visible minority	15	22	14	21	23	1	4	39	46	625
2008	Visible minority	19	26	10	24	20	1	0	45	44	88
2008	Non-visible minority	13	32	15	17	18	2	3	47	38	684

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	17	16	2	1	0	7	80	3	125
2019	Non-visible minority	52	23	11	6	3	0	4	78	10	557

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	12	9	5	10	1	13	71	18	126
2019	Non-visible minority	66	6	4	3	5	1	15	85	10	555

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	21	19	6	4	3	5	68	11	125
2019	Non-visible minority	54	20	14	5	3	1	3	78	8	556

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	23	21	11	7	3	8	56	20	125
2019	Non-visible minority	46	17	15	7	5	2	6	70	14	555

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	12	10	6	8	4	7	73	16	124
2019	Non-visible minority	62	10	9	6	4	2	7	79	11	556

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	13	4	3	3	3	7	89	7	122
2019	Non-visible minority	73	11	6	2	2	1	5	89	5	556

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	13	8	4	2	8	5	84	7	124
2019	Non-visible minority	81	7	3	2	2	1	4	93	4	555

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	11	2	0	2	1	18	96	2	124
2019	Non-visible minority	79	6	3	0	2	0	9	94	2	555

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	49	19	5	2	4	0	73	7	126
2019	Non-visible minority	25	43	18	9	1	4	0	71	10	556
2018	Visible minority	28	40	18	5	6	4	0	71	11	93
2018	Non-visible minority	25	38	20	8	3	5	0	67	12	458
2017	Visible minority	23	36	21	8	8	3	1	61	17	116
2017	Non-visible minority	23	42	18	9	6	3	1	67	15	468

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	37	7	5	4	2	83	9	126
2019	Non-visible minority	47	36	11	4	1	1	84	5	549
2018	Visible minority	41	40	10	5	2	1	82	8	92
2018	Non-visible minority	49	38	6	4	2	1	88	6	458
2017	Visible minority	41	37	10	4	4	4	81	9	116
2017	Non-visible minority	44	42	8	2	1	3	88	3	466
2014	Visible minority	39	34	10	9	4	3	75	14	69
2014	Non-visible minority	42	37	11	5	1	3	82	7	510
2011	Visible minority	32	35	19	4	3	6	71	8	94
2011	Non-visible minority	40	37	12	5	3	3	79	8	623

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	43	8	4	1	1	1	87	5	125
2019	Non-visible minority	59	30	7	1	0	2	0	91	1	556
2018	Visible minority	40	36	15	4	1	4	0	79	5	91
2018	Non-visible minority	50	35	9	2	1	2	0	87	3	459
2017	Visible minority	37	34	16	2	7	2	1	74	10	116
2017	Non-visible minority	46	37	9	3	2	3	0	85	5	468
2014	Visible minority	36	31	14	6	6	7	0	71	13	69
2014	Non-visible minority	43	37	10	3	2	5	0	84	5	510

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	27	7	2	2	2	89	4	125
2019	Non-visible minority	63	28	5	3	1	0	92	4	555
2018	Visible minority	50	36	8	3	2	0	87	5	92
2018	Non-visible minority	56	32	6	3	2	0	88	6	459
2017	Visible minority	45	37	10	4	2	2	83	7	116
2017	Non-visible minority	48	39	7	3	2	0	87	5	466
2014	Visible minority	47	36	9	5	3	0	83	8	69
2014	Non-visible minority	48	36	10	3	3	0	84	6	509
2011	Visible minority	42	39	11	3	3	1	83	7	95
2011	Non-visible minority	46	37	9	4	3	0	83	7	620
2008	Visible minority	42	37	9	9	3	0	79	12	88
2008	Non-visible minority	39	42	10	7	2	0	81	9	686

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	28	10	6	4	0	79	11	125
2019	Non-visible minority	51	30	11	4	2	1	82	6	556
2018	Visible minority	49	25	15	7	2	2	76	9	91
2018	Non-visible minority	41	33	15	6	4	1	75	10	457
2017	Visible minority	37	34	14	9	7	0	70	16	116
2017	Non-visible minority	36	35	14	8	6	1	72	14	465
2014	Visible minority	28	37	19	6	8	3	67	14	69
2014	Non-visible minority	30	37	17	9	7	1	68	15	510
2011	Visible minority	31	34	17	12	7	0	65	18	95
2011	Non-visible minority	37	34	15	9	5	1	71	13	626

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	33	10	6	5	1	0	78	11	125
2019	Non-visible minority	47	34	11	5	2	0	0	81	8	556
2018	Visible minority	41	35	14	6	2	1	0	77	9	92
2018	Non-visible minority	38	38	13	7	3	1	0	76	11	456
2017	Visible minority	33	40	11	8	7	0	1	73	15	116
2017	Non-visible minority	35	37	15	8	5	0	0	72	13	467
2014	Visible minority	29	39	14	8	9	0	0	69	17	69
2014	Non-visible minority	30	41	15	9	5	0	0	71	14	509
2011	Visible minority	29	38	18	9	6	0	0	67	15	95
2011	Non-visible minority	36	38	12	8	5	0	0	75	13	624
2008	Visible minority	34	28	14	14	7	2	0	64	21	88
2008	Non-visible minority	31	41	12	11	4	0	0	72	15	685

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	13	20	9	14	5	0	55	25	126
2019	Non-visible minority	39	23	14	12	7	4	1	66	20	557
2018	Visible minority	32	30	13	10	9	5	1	66	20	92
2018	Non-visible minority	32	24	18	12	9	4	1	59	22	460
2017	Visible minority	26	29	14	8	18	5	0	58	28	116
2017	Non-visible minority	30	21	20	12	10	4	2	55	24	467
2014	Visible minority	21	26	17	10	20	5	0	50	32	69
2014	Non-visible minority	30	23	16	15	12	3	1	55	28	509
2011	Visible minority	25	26	21	10	12	5	1	54	24	95
2011	Non-visible minority	32	26	14	14	10	3	1	60	25	621
2008	Visible minority	27	23	14	19	14	4	1	52	34	87
2008	Non-visible minority	30	26	17	14	7	6	0	60	22	684

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	42	21	37	127
2019	Non-visible minority	42	26	33	557
2018	Visible minority	45	23	32	93
2018	Non-visible minority	39	27	33	461
2017	Visible minority	42	24	34	116
2017	Non-visible minority	37	27	36	468
2014	Visible minority	44	20	36	69
2014	Non-visible minority	41	32	27	510
2011	Visible minority	37	24	39	95
2011	Non-visible minority	34	34	32	624

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	0	17	58	3	12	10	53
2019	Non-visible minority	11	21	45	2	13	9	226
2018	Visible minority	7	24	50	5	7	7	40
2018	Non-visible minority	11	24	52	2	8	4	179
2017	Visible minority	8	10	65	6	7	4	49
2017	Non-visible minority	18	16	54	1	6	6	173
2014	Visible minority	3	20	77	0	9999	0	30
2014	Non-visible minority	14	13	59	6	9999	8	213
2011	Visible minority	8	6	78	6	9999	3	35
2011	Non-visible minority	15	17	53	5	9999	10	216

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	46	14	6	1	2	7	76	8	126
2019	Non-visible minority	32	46	8	6	2	1	5	83	8	557

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	23	9	2	1	10	7	85	3	124
2019	Non-visible minority	59	25	5	1	1	4	5	92	2	554

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	128
2019	Non-visible minority	8	92	559
2018	Visible minority	17	83	93
2018	Non-visible minority	13	87	461

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	17
2019	Non-visible minority	50	50	45
2018	Visible minority	31	69	16
2018	Non-visible minority	55	45	63

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	60	40	17
2019	Non-visible minority	67	33	45
2018	Visible minority	59	41	16
2018	Non-visible minority	45	55	63

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	17
2019	Non-visible minority	100	45
2018	Visible minority	100	16
2018	Non-visible minority	100	63

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	17
2019	Non-visible minority	30	70	44

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	17
2019	Non-visible minority	43	57	44
2018	Visible minority	39	61	17
2018	Non-visible minority	38	62	63

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	17
2019	Non-visible minority	38	62	44
2018	Visible minority	45	55	17
2018	Non-visible minority	50	50	63

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	17
2019	Non-visible minority	34	66	44

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	17
2019	Non-visible minority	57	43	44
2018	Visible minority	38	62	17
2018	Non-visible minority	64	36	63

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	17
2019	Non-visible minority	100	44
2018	Visible minority	100	17
2018	Non-visible minority	100	63

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	17
2019	Non-visible minority	16	84	44
2018	Visible minority	0	100	17
2018	Non-visible minority	12	88	63

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	17
2019	Non-visible minority	44	56	44
2018	Visible minority	34	66	17
2018	Non-visible minority	37	63	63

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	17
2019	Non-visible minority	15	85	44
2018	Visible minority	41	59	17
2018	Non-visible minority	11	89	63

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	128
2019	Non-visible minority	15	85	557

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	10	16	6	4	30	11	56	17	127
2019	Non-visible minority	17	14	15	6	5	34	9	54	19	556
2018	Visible minority	13	19	23	5	5	30	5	49	15	90
2018	Non-visible minority	16	17	17	7	5	34	5	54	19	458
2017	Visible minority	16	14	17	4	7	33	9	51	19	116
2017	Non-visible minority	14	21	14	7	4	33	7	58	19	467
2014	Visible minority	10	19	15	4	6	34	10	53	19	69
2014	Non-visible minority	17	13	18	6	4	32	10	52	17	510

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	31	15	2	3	9	2	78	5	127
2019	Non-visible minority	40	33	12	6	1	8	1	79	8	558
2018	Visible minority	36	25	16	6	1	15	1	72	9	91
2018	Non-visible minority	34	32	13	5	3	11	1	76	9	458
2017	Visible minority	30	26	16	8	3	14	3	68	13	116
2017	Non-visible minority	28	34	16	5	2	13	2	73	9	467
2014	Visible minority	15	36	21	2	2	22	3	68	4	69
2014	Non-visible minority	26	29	17	6	3	17	2	68	11	510
2011	Visible minority	22	49	8	5	5	10	0	79	11	93
2011	Non-visible minority	34	33	15	5	2	10	0	74	9	626

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	127
2019	Non-visible minority	7	93	558
2018	Visible minority	9	91	92
2018	Non-visible minority	5	95	460

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	16
2019	Non-visible minority	22	78	39

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	67	33	16
2019	Non-visible minority	79	21	39

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	16
2019	Non-visible minority	0	100	39

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	15
2019	Non-visible minority	13	87	38

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	23	77	38

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	53	47	15
2019	Non-visible minority	45	55	38

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	128
2019	Non-visible minority	6	94	556

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	16	15	4	2	31	11	65	9	127
2019	Non-visible minority	20	12	14	3	2	39	9	62	10	559
2018	Visible minority	18	15	26	4	3	29	4	50	10	92
2018	Non-visible minority	18	13	20	2	2	40	5	56	8	459
2017	Visible minority	16	15	16	2	6	34	10	56	15	116
2017	Non-visible minority	14	18	15	3	2	40	9	63	8	467
2014	Visible minority	10	17	17	0	5	37	13	56	9	69
2014	Non-visible minority	16	13	14	2	2	43	10	61	8	510

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	28	15	2	2	8	3	78	5	127
2019	Non-visible minority	43	31	13	2	2	9	1	82	4	559
2018	Visible minority	33	31	15	5	2	14	0	74	8	92
2018	Non-visible minority	35	33	13	2	2	14	1	80	5	459
2017	Visible minority	30	25	20	3	7	13	2	65	12	116
2017	Non-visible minority	31	36	13	2	1	13	3	80	4	465
2014	Visible minority	13	40	18	2	5	20	3	69	8	69
2014	Non-visible minority	28	31	14	2	2	22	1	76	5	509
2011	Visible minority	28	39	12	4	2	14	0	78	8	95
2011	Non-visible minority	42	30	13	3	1	11	0	81	4	625

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	21	20	11	12	1	2	55	24	126
2019	Non-visible minority	21	28	24	11	15	0	1	49	26	557
2018	Visible minority	28	17	12	12	24	2	5	48	38	92
2018	Non-visible minority	18	22	29	16	14	0	2	41	30	461
2017	Visible minority	17	24	26	10	17	1	6	44	28	115
2017	Non-visible minority	16	24	20	17	20	0	3	41	38	465

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	29	19	11	9	2	1	60	20	126
2019	Non-visible minority	28	29	24	12	7	0	0	57	19	559
2018	Visible minority	22	20	30	10	14	0	3	44	26	93
2018	Non-visible minority	20	30	23	17	8	0	1	51	26	460
2017	Visible minority	20	29	23	16	8	1	4	51	24	116
2017	Non-visible minority	18	25	28	16	11	0	1	44	27	467

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	31	15	12	4	3	1	68	16	125
2019	Non-visible minority	35	32	19	9	5	0	0	67	13	554
2018	Visible minority	22	28	16	15	15	0	5	52	31	93
2018	Non-visible minority	28	29	21	11	9	0	1	58	20	459
2017	Visible minority	25	29	23	10	7	0	5	57	18	116
2017	Non-visible minority	26	26	26	11	8	1	2	53	20	466

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	29	14	14	8	2	3	62	23	126
2019	Non-visible minority	32	26	20	13	7	0	1	59	21	553
2018	Visible minority	21	18	18	15	21	1	5	42	39	93
2018	Non-visible minority	25	22	24	16	11	1	1	48	28	460
2017	Visible minority	21	19	27	15	10	1	6	44	27	116
2017	Non-visible minority	23	23	24	16	12	0	2	47	28	465

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	23	5	5	4	1	4	85	9	124
2019	Non-visible minority	60	21	9	4	2	0	4	84	7	556
2018	Visible minority	45	21	13	7	5	0	8	72	13	92
2018	Non-visible minority	52	19	12	5	4	0	8	77	9	460
2017	Visible minority	44	20	11	6	4	0	14	75	12	116
2017	Non-visible minority	48	24	10	4	4	0	10	80	9	467

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	23	17	12	4	4	2	64	17	127
2019	Non-visible minority	44	24	16	9	6	0	0	69	15	557
2018	Visible minority	27	34	15	10	11	1	2	63	21	93
2018	Non-visible minority	39	26	17	9	9	0	1	65	18	459
2017	Visible minority	28	27	22	12	6	0	4	58	19	114
2017	Non-visible minority	31	30	23	9	6	0	1	61	15	466

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	38	22	3	4	3	3	69	7	127
2019	Non-visible minority	31	36	20	8	3	0	1	68	12	558
2018	Visible minority	23	32	27	8	5	1	3	58	14	91
2018	Non-visible minority	25	32	23	12	5	1	1	59	17	460
2017	Visible minority	26	25	17	18	7	3	4	55	27	115
2017	Non-visible minority	26	31	24	9	6	2	2	59	16	466

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	33	22	7	3	1	4	66	10	127
2019	Non-visible minority	32	34	22	7	5	0	0	66	12	555
2018	Visible minority	20	33	22	14	9	0	2	54	23	90
2018	Non-visible minority	24	32	24	13	5	1	2	57	18	460
2017	Visible minority	28	20	23	17	6	1	4	51	25	115
2017	Non-visible minority	20	32	25	13	7	1	2	54	21	466

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	30	21	16	4	3	2	56	21	127
2019	Non-visible minority	32	31	21	10	6	1	0	63	16	556
2018	Visible minority	18	27	27	18	7	0	2	46	26	92
2018	Non-visible minority	30	31	21	13	6	0	1	61	19	460
2017	Visible minority	21	32	15	21	5	1	4	56	28	115
2017	Non-visible minority	26	30	23	13	7	0	2	57	20	468

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	29	15	8	4	3	2	72	12	128
2019	Non-visible minority	48	25	15	7	4	1	0	74	11	556

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	37	17	5	6	2	2	72	11	126
2019	Non-visible minority	40	32	16	7	4	0	0	73	11	553
2018	Visible minority	32	26	21	10	8	0	2	59	19	91
2018	Non-visible minority	34	29	18	13	5	0	1	64	18	461
2017	Visible minority	34	27	21	9	4	0	4	64	13	115
2017	Non-visible minority	31	32	19	10	6	0	2	65	16	466

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	20	11	1	4	4	4	82	5	127
2019	Non-visible minority	59	20	11	5	5	0	0	80	9	558
2018	Visible minority	52	25	9	7	1	1	6	82	9	89
2018	Non-visible minority	56	20	12	5	5	0	2	77	11	458
2017	Visible minority	58	22	12	4	2	0	4	82	5	116
2017	Non-visible minority	50	22	13	7	6	0	1	74	13	468

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	11	3	1	2	5	11	92	4	127
2019	Non-visible minority	76	10	4	1	2	0	6	92	3	558
2018	Visible minority	63	8	6	2	7	2	11	83	11	90
2018	Non-visible minority	73	14	3	2	2	1	6	93	4	457

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	11	7	4	2	3	6	86	7	127
2019	Non-visible minority	78	9	4	4	3	0	2	90	6	558
2018	Visible minority	57	15	10	3	7	2	5	78	11	91
2018	Non-visible minority	69	13	7	2	3	0	5	87	6	461
2017	Visible minority	59	17	6	7	7	2	2	79	15	116
2017	Non-visible minority	73	14	4	3	3	0	3	90	6	467

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	19	5	5	3	1	6	87	8	126
2019	Non-visible minority	63	22	9	3	3	0	1	86	5	555
2018	Visible minority	62	22	8	0	2	0	6	89	2	93
2018	Non-visible minority	57	25	9	4	3	0	1	83	7	459
2017	Visible minority	46	24	14	9	3	1	4	74	12	116
2017	Non-visible minority	56	27	8	4	3	0	2	85	7	465

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	15	9	2	4	2	4	84	6	126
2019	Non-visible minority	65	19	7	5	3	0	1	85	8	555
2018	Visible minority	60	13	13	3	8	1	3	75	11	92
2018	Non-visible minority	57	18	11	6	5	0	2	77	12	460
2017	Visible minority	50	13	17	10	5	0	4	66	16	116
2017	Non-visible minority	61	20	9	4	4	0	2	83	8	466

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	12	1	0	1	1	22	97	1	126
2019	Non-visible minority	58	11	5	2	1	0	23	90	4	550
2018	Visible minority	66	10	6	0	1	0	18	91	1	91
2018	Non-visible minority	52	11	7	3	2	0	26	85	6	460
2017	Visible minority	53	6	6	2	3	0	31	85	6	116
2017	Non-visible minority	52	12	6	3	0	0	27	87	4	467

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	10	5	1	0	2	8	93	1	127
2019	Non-visible minority	72	16	6	2	0	0	4	91	2	554
2018	Visible minority	62	17	10	1	0	0	10	88	1	93
2018	Non-visible minority	66	18	6	2	1	0	7	91	3	460
2017	Visible minority	63	15	6	5	1	0	10	87	7	114
2017	Non-visible minority	71	16	5	1	0	0	6	93	1	466

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	12	3	2	3	3	5	92	5	126
2019	Non-visible minority	81	9	4	1	2	0	3	93	3	557
2018	Visible minority	64	14	11	1	4	0	6	83	6	93
2018	Non-visible minority	77	11	3	2	2	0	5	93	4	459
2017	Visible minority	57	9	12	4	6	2	11	75	12	116
2017	Non-visible minority	74	13	4	3	2	0	4	91	5	467

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	13	13	6	3	1	3	77	10	126
2019	Non-visible minority	49	28	16	4	2	0	1	78	6	557
2018	Visible minority	47	28	14	4	4	0	4	78	8	93
2018	Non-visible minority	44	31	16	4	3	0	3	77	7	459
2017	Visible minority	42	31	15	3	4	0	6	76	8	116
2017	Non-visible minority	44	31	16	5	2	0	2	77	7	466

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	35	32	6	3	2	1	58	9	128
2019	Non-visible minority	21	35	31	11	2	0	0	56	13	558
2018	Visible minority	17	34	33	13	2	0	1	52	15	93
2018	Non-visible minority	16	34	34	12	4	0	0	50	16	459
2017	Visible minority	10	29	48	7	4	0	2	40	12	116
2017	Non-visible minority	10	33	37	16	4	0	0	43	20	467

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	11	35	23	18	2	2	43	20	128
2019	Non-visible minority	6	17	40	21	16	0	0	37	23	556
2018	Visible minority	6	10	50	25	7	0	2	32	17	93
2018	Non-visible minority	9	20	33	25	12	0	1	37	29	455
2017	Visible minority	9	8	49	20	11	2	1	32	18	115
2017	Non-visible minority	6	21	38	25	9	0	1	34	27	466

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	45	6	5	0	6	1	88	5	128
2019	Non-visible minority	42	42	9	4	1	2	0	85	6	558
2018	Visible minority	35	37	14	8	4	3	0	74	12	92
2018	Non-visible minority	35	45	11	5	2	2	0	82	6	457
2017	Visible minority	27	42	14	9	4	4	0	72	14	116
2017	Non-visible minority	23	45	16	7	4	5	0	72	12	468

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	42	13	4	4	4	77	9	126
2019	Non-visible minority	33	42	13	7	3	2	77	10	557
2018	Visible minority	29	38	18	10	3	2	68	14	91
2018	Non-visible minority	31	40	12	12	3	1	73	15	459
2017	Visible minority	21	40	12	18	4	5	64	23	116
2017	Non-visible minority	18	43	18	12	7	2	63	19	467

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	127
2019	Non-visible minority	20	80	557
2017	Visible minority	25	75	116
2017	Non-visible minority	20	80	467
2014	Visible minority	18	82	69
2014	Non-visible minority	23	77	510

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	85	15	26
2019	Non-visible minority	92	8	110
2017	Visible minority	78	22	29
2017	Non-visible minority	86	14	93
2014	Visible minority	85	15	13
2014	Non-visible minority	84	16	115

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	21	4	10	7	0	0	80	17	21
2019	Non-visible minority	49	37	3	7	5	0	0	85	12	101
2017	Visible minority	46	40	9	5	0	0	0	87	5	22
2017	Non-visible minority	46	40	3	4	6	1	0	87	10	80
2014	Visible minority	55	45	0	0	0	0	0	100	0	11
2014	Non-visible minority	47	30	6	9	5	1	1	79	15	96

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	32	16	7	13	3	1	28	72	127
2019	Non-visible minority	21	27	24	16	11	2	1	21	79	557
2018	Visible minority	23	30	18	2	23	3	2	24	76	93
2018	Non-visible minority	25	20	25	15	11	2	1	26	74	459
2017	Visible minority	22	25	26	9	10	5	3	24	76	115
2017	Non-visible minority	24	26	21	13	13	3	1	25	75	468

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	60	40	89
2019	Non-visible minority	68	32	431

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	86
2019	Non-visible minority	31	69	421
2018	Visible minority	26	74	65
2018	Non-visible minority	23	77	330

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	30	15	15	10	2	8	55	28	84
2019	Non-visible minority	18	23	16	21	14	1	7	45	38	420
2018	Visible minority	15	24	20	17	14	1	9	43	34	66
2018	Non-visible minority	14	24	17	20	16	2	7	42	40	331
2017	Visible minority	11	26	23	12	14	0	14	43	30	81
2017	Non-visible minority	13	21	12	21	18	3	11	40	46	339

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	17	16	16	28	2	10	32	50	83
2019	Non-visible minority	6	14	17	22	31	2	8	22	59	420
2018	Visible minority	1	14	20	19	37	1	7	17	61	66
2018	Non-visible minority	2	8	17	21	44	2	7	11	71	332
2017	Visible minority	3	13	18	13	38	1	14	19	60	81
2017	Non-visible minority	1	6	9	19	52	2	10	8	81	336

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	15	13	10	12	4	6	61	24	121
2019	Non-visible minority	31	16	16	14	14	1	8	52	30	548
2018	Visible minority	37	15	14	12	13	2	7	58	27	93
2018	Non-visible minority	31	17	15	13	17	0	8	51	32	460

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment