2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 39 3 10 2 0 0 84 12 497
2019 Gay or lesbian 40 39 6 13 3 0 0 78 15 31
2019 Prefer not to answer 28 49 8 12 3 0 0 78 14 125

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 25 4 9 1 0 0 86 10 497
2019 Gay or lesbian 60 21 6 6 6 0 0 81 12 31
2019 Prefer not to answer 50 32 6 9 2 0 1 83 11 125

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 33 3 8 4 0 0 85 12 495
2019 Gay or lesbian 44 30 13 6 7 0 0 73 14 31
2019 Prefer not to answer 46 36 6 7 5 0 0 82 12 125

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 34 12 8 4 0 1 75 13 491
2019 Gay or lesbian 45 40 6 6 0 0 3 87 6 31
2019 Prefer not to answer 29 44 13 10 2 0 1 74 12 125
2018 Heterosexual 29 46 9 8 5 1 2 77 14 422
2018 Gay or lesbian 42 39 4 12 0 0 4 84 12 24
2018 Prefer not to answer 29 41 16 10 2 0 1 71 13 90

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 31 5 4 2 0 0 89 6 493
2019 Gay or lesbian 65 28 0 0 6 0 0 94 6 31
2019 Prefer not to answer 47 41 8 3 0 1 1 89 3 124

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 28 6 5 2 1 0 86 7 496
2019 Gay or lesbian 71 19 0 4 6 0 0 90 10 31
2019 Prefer not to answer 43 33 13 9 3 0 0 76 12 125
2018 Heterosexual 49 32 7 7 4 0 1 82 11 421
2018 Gay or lesbian 61 35 0 4 0 0 0 96 4 24
2018 Prefer not to answer 55 31 8 6 1 0 0 86 7 90

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 39 11 7 4 0 0 78 11 496
2019 Gay or lesbian 32 45 16 0 6 0 0 77 6 31
2019 Prefer not to answer 35 46 7 11 2 0 0 80 13 124
2018 Heterosexual 35 41 11 7 5 0 0 76 13 421
2018 Gay or lesbian 48 34 14 4 0 0 0 82 4 23
2018 Prefer not to answer 29 47 14 5 5 0 0 76 10 90

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 37 13 9 3 0 0 75 13 496
2019 Gay or lesbian 44 33 3 17 3 0 0 77 20 31
2019 Prefer not to answer 29 41 12 12 4 0 1 71 17 125
2018 Heterosexual 33 33 18 10 6 1 0 66 16 421
2018 Gay or lesbian 32 41 19 7 0 0 0 73 7 24
2018 Prefer not to answer 23 37 16 16 7 0 1 61 24 89

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 37 12 9 4 0 0 75 13 497
2019 Gay or lesbian 48 36 6 7 3 0 0 84 11 31
2019 Prefer not to answer 34 47 9 7 3 0 0 81 10 125
2018 Heterosexual 34 38 13 9 6 1 0 72 15 419
2018 Gay or lesbian 38 42 6 4 10 0 0 81 14 24
2018 Prefer not to answer 31 39 20 8 3 0 0 69 11 89

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 40 7 3 2 1 0 88 5 495
2019 Gay or lesbian 48 31 11 6 3 0 0 79 10 31
2019 Prefer not to answer 44 40 11 5 0 0 0 84 5 124
2018 Heterosexual 45 39 10 3 3 0 0 84 6 420
2018 Gay or lesbian 60 29 4 0 4 0 4 92 4 24
2018 Prefer not to answer 41 44 14 1 0 0 0 85 1 90

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 37 11 8 3 1 0 77 12 496
2019 Gay or lesbian 48 33 10 7 3 0 0 80 10 31
2019 Prefer not to answer 27 46 11 11 4 0 1 74 15 125
2018 Heterosexual 37 33 14 10 5 0 0 70 15 420
2018 Gay or lesbian 40 44 12 4 0 0 0 84 4 24
2018 Prefer not to answer 20 47 18 8 6 0 0 67 15 90

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 34 9 5 1 0 0 85 6 494
2019 Gay or lesbian 45 39 9 6 0 0 0 84 6 31
2019 Prefer not to answer 44 39 12 5 0 0 1 83 5 125
2018 Heterosexual 46 35 12 5 2 0 0 81 7 419
2018 Gay or lesbian 59 24 14 0 4 0 0 83 4 24
2018 Prefer not to answer 34 50 13 1 2 0 0 84 3 89

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 36 39 12 9 4 0 0 75 13 493
2019 Gay or lesbian 37 30 13 15 4 0 0 68 19 31
2019 Prefer not to answer 31 44 13 6 4 1 1 76 10 124
2018 Heterosexual 33 40 12 8 6 0 1 74 14 420
2018 Gay or lesbian 34 41 12 6 7 0 0 75 14 24
2018 Prefer not to answer 25 44 12 13 5 1 0 70 18 90

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 33 13 9 3 0 0 75 12 495
2019 Gay or lesbian 26 56 7 7 4 0 0 82 11 31
2019 Prefer not to answer 28 50 14 6 1 0 2 79 7 124
2018 Heterosexual 33 38 13 10 6 0 0 71 15 419
2018 Gay or lesbian 15 56 18 4 4 0 4 74 8 24
2018 Prefer not to answer 27 41 21 5 6 1 0 69 11 90

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 43 11 6 2 0 0 82 7 494
2019 Gay or lesbian 47 31 12 10 0 0 0 78 10 31
2019 Prefer not to answer 34 45 11 6 4 0 1 79 10 123
2018 Heterosexual 36 37 15 6 5 0 1 73 11 417
2018 Gay or lesbian 35 50 8 0 8 0 0 84 8 24
2018 Prefer not to answer 26 43 18 9 3 0 1 69 12 90

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 39 9 6 3 0 0 82 9 497
2019 Gay or lesbian 49 36 13 0 3 0 0 84 3 31
2019 Prefer not to answer 36 44 12 8 0 0 0 80 8 125
2018 Heterosexual 39 40 11 7 3 0 0 79 10 419
2018 Gay or lesbian 46 43 11 0 0 0 0 89 0 24
2018 Prefer not to answer 24 55 14 4 3 0 0 79 7 90

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 31 14 3 4 0 0 79 7 493
2019 Gay or lesbian 57 27 3 10 3 0 0 84 13 31
2019 Prefer not to answer 42 32 16 7 4 0 0 73 11 124
2018 Heterosexual 44 29 13 8 5 0 1 74 13 421
2018 Gay or lesbian 47 30 11 8 4 0 0 77 12 24
2018 Prefer not to answer 47 25 16 7 5 0 0 72 12 89

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 16 41 22 11 0 2 34 24 493
2019 Gay or lesbian 7 9 32 24 28 0 0 52 16 31
2019 Prefer not to answer 5 27 35 20 11 1 2 32 33 125
2018 Heterosexual 9 21 35 20 11 1 2 32 31 420
2018 Gay or lesbian 11 23 32 22 12 0 0 34 34 24
2018 Prefer not to answer 10 26 36 17 9 1 0 27 37 88

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 6 14 27 27 22 3 2 51 21 492
2019 Gay or lesbian 4 9 12 38 33 3 0 74 14 31
2019 Prefer not to answer 4 20 25 30 16 3 1 48 25 124
2018 Heterosexual 9 16 29 25 17 1 3 44 27 420
2018 Gay or lesbian 4 12 17 42 22 4 0 66 16 24
2018 Prefer not to answer 12 28 29 19 9 2 0 29 41 89

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 23 31 19 11 2 2 31 37 492
2019 Gay or lesbian 13 29 27 14 17 0 0 31 42 31
2019 Prefer not to answer 14 24 27 18 12 2 3 32 40 125
2018 Heterosexual 14 26 31 14 11 2 2 26 41 422
2018 Gay or lesbian 14 8 55 8 16 0 0 24 22 24
2018 Prefer not to answer 20 24 27 18 7 3 2 26 46 89

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 5 12 30 32 20 0 1 52 17 493
2019 Gay or lesbian 0 3 32 29 35 0 0 65 3 31
2019 Prefer not to answer 4 11 34 33 15 2 1 49 16 123
2018 Heterosexual 5 17 31 28 15 1 2 45 23 422
2018 Gay or lesbian 6 9 31 47 8 0 0 55 15 24
2018 Prefer not to answer 4 16 36 29 13 1 0 43 20 89

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 12 29 26 20 2 3 48 22 490
2019 Gay or lesbian 3 12 10 30 33 10 3 71 18 31
2019 Prefer not to answer 7 18 31 24 16 3 1 42 26 123
2018 Heterosexual 12 23 25 22 15 1 3 39 36 422
2018 Gay or lesbian 4 19 29 25 17 6 0 45 24 24
2018 Prefer not to answer 18 14 29 30 8 1 0 39 32 88

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 22 26 22 14 5 2 39 33 493
2019 Gay or lesbian 11 11 13 29 20 16 0 58 27 31
2019 Prefer not to answer 10 28 21 20 13 5 2 36 42 121
2018 Heterosexual 18 23 25 17 13 2 2 31 43 419
2018 Gay or lesbian 12 21 17 33 8 10 0 45 36 24
2018 Prefer not to answer 24 19 26 15 11 4 0 28 45 89

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 19 33 22 12 3 2 35 30 495
2019 Gay or lesbian 13 18 20 37 12 0 0 49 31 31
2019 Prefer not to answer 11 20 27 25 12 2 3 39 32 125
2018 Heterosexual 10 20 36 17 12 3 2 30 32 419
2018 Gay or lesbian 7 16 53 10 8 6 0 19 25 24
2018 Prefer not to answer 17 23 30 15 9 5 1 25 42 90

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 28 30 17 9 1 1 27 42 496
2019 Gay or lesbian 6 25 44 22 4 0 0 25 31 31
2019 Prefer not to answer 22 30 28 15 5 0 2 20 52 123
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 71 18 3 5 2 0 1 90 7 495
2019 Gay or lesbian 71 18 7 3 0 0 0 90 3 31
2019 Prefer not to answer 64 24 4 4 3 1 1 89 7 123

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 32 13 6 5 6 4 73 12 495
2019 Gay or lesbian 30 33 17 6 3 3 7 71 11 31
2019 Prefer not to answer 28 36 11 8 6 9 2 72 15 125
2018 Heterosexual 25 33 15 10 5 7 5 65 17 421
2018 Gay or lesbian 34 33 11 13 0 8 0 73 15 24
2018 Prefer not to answer 17 37 15 14 3 2 11 63 20 89

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 26 8 6 2 0 0 85 8 495
2019 Gay or lesbian 52 38 4 3 3 0 0 90 6 31
2019 Prefer not to answer 47 33 11 5 3 0 1 81 9 125
2018 Heterosexual 50 29 7 8 4 1 0 81 12 422
2018 Gay or lesbian 58 33 6 4 0 0 0 90 4 24
2018 Prefer not to answer 47 34 4 9 3 2 0 83 12 89

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 34 3 4 2 0 0 91 6 492
2019 Gay or lesbian 66 31 0 3 0 0 0 97 3 31
2019 Prefer not to answer 43 43 5 8 0 0 0 87 8 125
2018 Heterosexual 53 37 2 6 2 0 0 90 7 421
2018 Gay or lesbian 59 23 13 4 0 0 0 82 4 24
2018 Prefer not to answer 48 38 9 2 3 0 0 86 5 89

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 35 8 3 1 1 0 87 5 495
2019 Gay or lesbian 57 36 7 0 0 0 0 93 0 31
2019 Prefer not to answer 34 50 12 3 0 1 0 85 3 125
2018 Heterosexual 45 37 9 5 3 1 1 83 8 421
2018 Gay or lesbian 57 35 8 0 0 0 0 92 0 24
2018 Prefer not to answer 38 44 7 5 4 2 0 84 9 89
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 24 10 5 2 0 3 83 7 495
2019 Gay or lesbian 55 24 11 4 0 0 7 85 4 31
2019 Prefer not to answer 49 27 13 6 1 2 3 79 7 125

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 33 8 7 3 1 2 81 10 494
2019 Gay or lesbian 36 47 0 10 7 0 0 83 17 31
2019 Prefer not to answer 42 33 15 5 5 0 0 75 10 123
2018 Heterosexual 35 38 11 8 7 0 1 74 15 422
2018 Gay or lesbian 48 37 12 4 0 0 0 84 4 24
2018 Prefer not to answer 33 41 8 8 5 1 4 78 14 88

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 26 9 3 3 2 1 84 7 492
2019 Gay or lesbian 56 27 10 7 0 0 0 83 7 31
2019 Prefer not to answer 50 33 9 3 4 1 1 84 7 125
2018 Heterosexual 46 29 10 7 5 2 2 78 12 421
2018 Gay or lesbian 58 34 8 0 0 0 0 92 0 24
2018 Prefer not to answer 39 40 8 4 4 3 3 83 8 88

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 30 9 5 3 1 1 83 8 490
2019 Gay or lesbian 51 40 4 4 0 0 0 92 4 31
2019 Prefer not to answer 50 30 11 3 3 1 1 82 7 125
2018 Heterosexual 44 29 14 6 5 1 1 74 11 418
2018 Gay or lesbian 57 24 9 10 0 0 0 81 10 24
2018 Prefer not to answer 38 45 9 1 5 0 1 84 6 88

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 87 10 1 1 0 0 0 98 2 493
2019 Gay or lesbian 93 7 0 0 0 0 0 100 0 31
2019 Prefer not to answer 80 12 6 1 1 0 1 92 2 124

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 65 20 6 3 0 1 4 90 4 495
2019 Gay or lesbian 77 17 4 0 3 0 0 93 3 31
2019 Prefer not to answer 58 19 12 2 3 0 5 81 6 125

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 65 22 7 3 3 1 1 88 5 496
2019 Gay or lesbian 84 10 0 4 0 3 0 96 4 31
2019 Prefer not to answer 61 26 7 2 2 1 0 88 5 124
2018 Heterosexual 54 27 8 5 5 0 1 82 10 422
2018 Gay or lesbian 79 12 4 0 6 0 0 91 6 24
2018 Prefer not to answer 45 38 5 7 2 2 1 86 9 88

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 28 7 4 4 0 0 85 8 497
2019 Gay or lesbian 70 17 4 3 7 0 0 87 10 31
2019 Prefer not to answer 51 32 8 7 3 0 0 82 10 125
2018 Heterosexual 45 31 9 8 6 1 1 77 14 422
2018 Gay or lesbian 59 31 0 10 0 0 0 90 10 24
2018 Prefer not to answer 48 26 8 11 4 1 2 76 15 86

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 47 12 11 0 1 2 76 11 127
2019 Prefer not to answer 9 59 16 8 6 0 2 69 14 39
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 33 12 5 3 8 0 79 9 490
2019 Gay or lesbian 41 20 8 11 3 16 0 73 17 31
2019 Prefer not to answer 29 43 13 5 3 7 0 77 9 125
2018 Heterosexual 37 34 13 5 3 7 1 77 9 421
2018 Gay or lesbian 45 23 11 8 0 13 0 78 10 23
2018 Prefer not to answer 24 35 15 6 5 15 0 69 14 90

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 36 38 13 6 5 2 0 76 11 490
2019 Gay or lesbian 33 25 17 10 3 13 0 66 15 31
2019 Prefer not to answer 27 40 17 9 3 3 1 70 13 125
2018 Heterosexual 34 34 16 10 4 2 0 69 14 419
2018 Gay or lesbian 46 33 12 8 0 0 0 79 8 23
2018 Prefer not to answer 24 36 23 8 8 1 0 61 16 89

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 37 15 11 5 7 0 67 17 489
2019 Gay or lesbian 21 34 20 13 3 10 0 60 18 30
2019 Prefer not to answer 16 42 17 12 3 9 0 64 17 125
2018 Heterosexual 24 33 20 11 6 6 0 60 18 419
2018 Gay or lesbian 22 43 18 8 0 8 0 71 9 23
2018 Prefer not to answer 14 30 24 14 10 8 0 48 26 90

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 37 17 12 6 3 0 64 19 490
2019 Gay or lesbian 20 43 9 14 7 6 0 67 23 30
2019 Prefer not to answer 15 34 23 13 9 6 0 52 24 125
2018 Heterosexual 19 36 18 18 6 3 0 56 25 420
2018 Gay or lesbian 8 46 33 4 8 0 0 55 13 23
2018 Prefer not to answer 18 29 27 17 7 2 0 48 24 90

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 68 23 6 2 0 1 0 92 2 492
2019 Gay or lesbian 56 37 6 0 0 0 0 94 0 31
2019 Prefer not to answer 58 29 9 1 0 4 0 90 1 124
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 45 9 8 1 2 0 82 9 495
2019 Gay or lesbian 35 46 13 3 3 0 0 81 6 31
2019 Prefer not to answer 21 54 16 8 1 1 0 75 9 125
2018 Heterosexual 35 42 12 7 2 1 0 79 9 419
2018 Gay or lesbian 29 50 4 17 0 0 0 79 17 24
2018 Prefer not to answer 24 40 18 13 2 3 0 65 16 89

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 42 18 12 4 4 0 65 16 492
2019 Gay or lesbian 21 36 13 15 7 9 0 62 24 30
2019 Prefer not to answer 12 41 22 18 4 4 0 55 22 125

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 36 9 7 2 3 1 81 10 494
2019 Gay or lesbian 40 33 14 10 3 0 0 73 13 31
2019 Prefer not to answer 33 33 11 13 8 3 0 68 21 124
2018 Heterosexual 33 35 13 12 4 2 2 71 16 421
2018 Gay or lesbian 23 43 16 19 0 0 0 66 19 24
2018 Prefer not to answer 20 39 16 13 6 3 2 63 20 88

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 39 14 2 2 2 0 82 5 495
2019 Gay or lesbian 31 44 15 7 3 0 0 75 10 31
2019 Prefer not to answer 24 46 19 6 2 2 0 72 8 124
2018 Heterosexual 39 38 14 5 2 1 1 78 8 420
2018 Gay or lesbian 39 36 21 4 0 0 0 75 4 24
2018 Prefer not to answer 25 43 19 6 5 1 0 69 11 89

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 22 25 20 10 8 12 3 56 21 496
2019 Gay or lesbian 18 28 24 7 6 13 4 55 16 31
2019 Prefer not to answer 13 22 20 19 10 11 5 42 34 125
2018 Heterosexual 19 22 18 13 11 13 5 50 29 420
2018 Gay or lesbian 29 27 13 8 4 16 4 69 14 24
2018 Prefer not to answer 18 18 23 16 12 11 3 41 32 89

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 38 14 13 5 3 0 67 19 491
2019 Gay or lesbian 24 40 13 11 6 6 0 68 18 31
2019 Prefer not to answer 14 37 21 15 10 2 0 53 25 125
2018 Heterosexual 24 35 17 12 8 3 1 61 21 420
2018 Gay or lesbian 19 54 9 6 8 4 0 75 15 24
2018 Prefer not to answer 19 29 22 16 10 5 0 50 27 89

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 25 15 19 13 3 3 49 35 496
2019 Gay or lesbian 25 20 13 16 14 3 10 51 34 31
2019 Prefer not to answer 12 25 21 18 20 2 2 39 40 125
2018 Heterosexual 15 25 16 17 19 3 5 44 39 422
2018 Gay or lesbian 23 38 16 4 12 4 4 66 17 24
2018 Prefer not to answer 14 17 19 19 24 6 1 33 47 89

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 22 11 6 3 0 5 80 9 494
2019 Gay or lesbian 64 14 13 3 3 0 3 80 7 31
2019 Prefer not to answer 43 26 17 6 3 0 5 73 9 124

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 6 5 4 5 1 15 83 11 492
2019 Gay or lesbian 60 7 10 4 7 0 12 77 12 31
2019 Prefer not to answer 55 13 6 1 9 1 15 80 12 125

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 54 20 13 5 3 1 3 78 8 494
2019 Gay or lesbian 50 26 6 10 3 0 6 80 14 31
2019 Prefer not to answer 41 23 26 3 2 2 3 68 5 123

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 18 15 9 4 3 7 68 15 492
2019 Gay or lesbian 59 13 8 0 14 0 6 77 14 31
2019 Prefer not to answer 34 18 27 5 7 3 7 57 13 125

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 11 10 6 3 2 7 79 10 492
2019 Gay or lesbian 57 6 7 7 14 0 8 70 23 31
2019 Prefer not to answer 57 12 8 5 7 3 8 77 13 124

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 72 12 5 3 3 2 4 89 6 491
2019 Gay or lesbian 80 11 0 3 0 0 6 97 3 31
2019 Prefer not to answer 66 13 10 2 1 0 8 86 3 124

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 79 7 4 2 3 2 4 91 5 493
2019 Gay or lesbian 80 11 3 3 0 0 3 94 3 30
2019 Prefer not to answer 68 11 7 2 0 5 7 90 2 125

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 79 7 3 0 2 0 9 94 3 491
2019 Gay or lesbian 87 7 0 0 0 0 6 100 0 31
2019 Prefer not to answer 65 11 4 0 0 2 17 95 0 125

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 44 15 8 2 4 0 74 10 493
2019 Gay or lesbian 18 50 12 17 0 3 0 70 17 31
2019 Prefer not to answer 18 45 26 6 1 5 0 66 6 125
2018 Heterosexual 26 38 19 8 4 4 0 68 12 420
2018 Gay or lesbian 24 54 14 8 0 0 0 79 8 24
2018 Prefer not to answer 19 40 19 9 5 8 0 64 15 89

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 35 9 3 2 1 0 86 5 489
2019 Gay or lesbian 42 40 3 13 0 3 0 84 14 31
2019 Prefer not to answer 33 44 14 8 1 1 0 77 9 123
2018 Heterosexual 49 37 7 5 1 1 0 87 6 418
2018 Gay or lesbian 51 41 8 0 0 0 0 92 0 24
2018 Prefer not to answer 37 45 8 5 3 2 0 84 8 90

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 31 8 1 0 2 0 91 1 493
2019 Gay or lesbian 65 22 7 3 3 0 0 87 6 31
2019 Prefer not to answer 41 47 5 2 0 3 2 92 2 125
2018 Heterosexual 50 35 9 2 2 2 1 87 4 419
2018 Gay or lesbian 63 29 8 0 0 0 0 92 0 24
2018 Prefer not to answer 38 42 13 1 2 4 0 83 3 89

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 26 5 2 1 0 0 92 3 492
2019 Gay or lesbian 75 15 4 3 3 0 0 90 6 31
2019 Prefer not to answer 46 44 5 4 1 0 0 89 5 125
2018 Heterosexual 57 31 6 4 2 0 0 88 6 419
2018 Gay or lesbian 69 23 8 0 0 0 0 92 0 24
2018 Prefer not to answer 39 46 7 5 2 0 0 86 7 89

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 30 11 4 2 1 0 83 6 493
2019 Gay or lesbian 59 29 3 4 3 3 0 90 7 31
2019 Prefer not to answer 43 35 11 8 3 0 0 78 11 125
2018 Heterosexual 43 32 14 6 4 1 0 76 10 417
2018 Gay or lesbian 59 25 4 4 4 4 0 88 8 24
2018 Prefer not to answer 30 36 19 8 4 3 0 68 12 89

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 33 12 5 2 1 0 81 7 494
2019 Gay or lesbian 56 32 7 3 0 3 0 90 3 31
2019 Prefer not to answer 38 38 10 9 5 0 0 77 14 124
2018 Heterosexual 39 38 12 7 3 0 0 78 10 418
2018 Gay or lesbian 50 35 4 8 0 4 0 88 8 24
2018 Prefer not to answer 26 41 20 9 4 0 0 67 13 88

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 23 13 11 7 4 1 67 19 495
2019 Gay or lesbian 43 17 21 13 6 0 0 60 19 31
2019 Prefer not to answer 32 18 21 13 13 3 0 52 27 125
2018 Heterosexual 34 25 17 12 8 4 1 62 21 420
2018 Gay or lesbian 44 31 13 4 4 4 0 78 8 24
2018 Prefer not to answer 22 23 25 13 12 4 1 47 26 90
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 41 27 32 495
2019 Gay or lesbian 46 31 23 31
2019 Prefer not to answer 40 19 41 125
2018 Heterosexual 39 29 32 422
2018 Gay or lesbian 51 39 10 24
2018 Prefer not to answer 41 11 48 90

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 9 20 48 3 12 8 198
2019 Gay or lesbian 15 15 53 0 17 0 14
2019 Prefer not to answer 4 29 43 2 9 13 52
2018 Heterosexual 10 25 48 3 10 4 160
2018 Gay or lesbian 15 36 49 0 0 0 12
2018 Prefer not to answer 12 15 66 0 2 5 37
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 45 9 6 2 1 6 82 8 495
2019 Gay or lesbian 35 49 6 4 0 0 5 89 4 31
2019 Prefer not to answer 28 45 13 8 0 0 7 77 9 124

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 25 6 1 1 4 6 91 2 491
2019 Gay or lesbian 67 21 0 0 3 4 5 96 4 31
2019 Prefer not to answer 54 23 8 2 2 7 5 86 5 125
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 9 91 498
2019 Prefer not to answer 12 88 124
2018 Heterosexual 15 85 422
2018 Gay or lesbian 21 79 24
2018 Prefer not to answer 11 89 90

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 47 53 46
2019 Prefer not to answer 35 65 14
2018 Heterosexual 45 55 62

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 68 32 46
2019 Prefer not to answer 50 50 14
2018 Heterosexual 52 48 62
2018 Prefer not to answer 56 44 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 46
2019 Prefer not to answer 0 100 14
2018 Heterosexual 0 100 62
2018 Prefer not to answer 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 14
2018 Heterosexual 11 89 62
2018 Prefer not to answer 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 46
2018 Prefer not to answer 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 32 68 45
2018 Heterosexual 17 83 63

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 47 53 45
2019 Prefer not to answer 39 61 14
2018 Heterosexual 40 60 63
2018 Prefer not to answer 44 56 11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 50 50 45
2019 Prefer not to answer 42 58 14
2018 Heterosexual 51 49 63
2018 Prefer not to answer 56 44 11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 44 56 45
2018 Heterosexual 38 62 63

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 27 73 45
2018 Heterosexual 37 63 63

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 50 50 45
2019 Prefer not to answer 57 43 14
2018 Heterosexual 52 48 63

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 23 77 45
2019 Prefer not to answer 40 60 14
2018 Heterosexual 23 77 63

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 45
2019 Prefer not to answer 0 100 14
2018 Heterosexual 0 100 63
2018 Prefer not to answer 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 13 87 45
2018 Heterosexual 9 91 63

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 42 58 45
2019 Prefer not to answer 44 56 14
2018 Heterosexual 37 63 63
2018 Prefer not to answer 54 46 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 14 86 45
2018 Prefer not to answer 0 100 11

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 21 79 45
2018 Heterosexual 23 77 63

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 43 57 44
2019 Prefer not to answer 37 63 14
2018 Heterosexual 54 46 63
2018 Prefer not to answer 53 47 11

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 31 69 44
2018 Heterosexual 25 75 63
2018 Prefer not to answer 45 55 11

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 12 88 44
2018 Heterosexual 11 89 63

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 14
2018 Heterosexual 7 93 63
2018 Prefer not to answer 0 100 11

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 20 80 44
2018 Heterosexual 15 85 63

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 19 81 44
2018 Heterosexual 10 90 63

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 26 74 44
2018 Heterosexual 22 78 63

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 60 40 14
2018 Heterosexual 33 67 58

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 33 67 14
2018 Heterosexual 46 54 58
2018 Prefer not to answer 43 57 11

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 13 87 496
2019 Gay or lesbian 20 80 31
2019 Prefer not to answer 15 85 125

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 18 13 17 6 5 33 9 54 18 495
2019 Gay or lesbian 12 11 22 13 0 42 0 39 23 31
2019 Prefer not to answer 17 16 15 6 4 31 11 58 16 124
2018 Heterosexual 17 16 20 6 5 32 5 51 18 419
2018 Gay or lesbian 18 19 9 0 0 41 13 80 0 24
2018 Prefer not to answer 10 21 12 11 3 38 4 55 24 87

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 31 13 6 2 8 1 78 8 497
2019 Gay or lesbian 39 30 10 10 0 11 0 78 12 31
2019 Prefer not to answer 34 41 14 1 1 8 1 82 2 125
2018 Heterosexual 36 31 13 6 3 10 1 76 9 419
2018 Gay or lesbian 46 33 0 0 0 17 4 100 0 24
2018 Prefer not to answer 27 30 16 8 2 16 1 69 12 88
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 8 92 496
2019 Prefer not to answer 9 91 125
2018 Heterosexual 7 93 420
2018 Gay or lesbian 0 100 24

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 27 73 37
2018 Heterosexual 46 54 28

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 74 26 37
2018 Heterosexual 74 26 28

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 37
2019 Prefer not to answer 0 100 12
2018 Heterosexual 0 100 28

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 13 87 37

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 24 76 36

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 22 78 36
2018 Heterosexual 19 81 28

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 17 83 36
2019 Prefer not to answer 0 100 11

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 17 83 36
2018 Heterosexual 18 82 28

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 15 85 36
2018 Heterosexual 23 77 28

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36
2019 Prefer not to answer 0 100 11
2018 Heterosexual 0 100 28

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36
2019 Prefer not to answer 0 100 11

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 11

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 10 90 36
2018 Heterosexual 21 79 28

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36
2019 Prefer not to answer 0 100 11
2018 Heterosexual 0 100 28

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 19 81 36
2018 Heterosexual 17 83 28

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36
2019 Prefer not to answer 0 100 11
2018 Heterosexual 0 100 28

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 40 60 36
2018 Heterosexual 22 78 28

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 26 74 36
2018 Heterosexual 40 60 28

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 36
2019 Prefer not to answer 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 11
2018 Heterosexual 28 72 28

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 12 88 36

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 42 58 36
2018 Heterosexual 40 60 28

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10
2018 Heterosexual 18 82 26

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 8 92 495
2019 Gay or lesbian 0 100 31
2019 Prefer not to answer 7 93 125

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 19 12 16 3 2 38 10 60 9 497
2019 Gay or lesbian 23 11 18 3 0 45 0 62 6 31
2019 Prefer not to answer 18 21 12 5 1 32 12 68 11 125
2018 Heterosexual 19 12 22 2 2 37 5 55 8 421
2018 Gay or lesbian 27 16 6 0 0 44 7 89 0 24
2018 Prefer not to answer 9 19 21 1 3 44 3 53 8 88

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 29 14 3 1 8 1 80 4 498
2019 Gay or lesbian 39 37 10 0 3 10 0 85 4 31
2019 Prefer not to answer 36 38 14 1 1 9 1 81 3 125
2018 Heterosexual 36 33 13 2 2 13 0 80 5 421
2018 Gay or lesbian 50 31 4 0 0 12 4 95 0 24
2018 Prefer not to answer 23 36 15 4 4 16 1 72 10 88
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 24 25 25 11 14 0 1 50 25 495
2019 Gay or lesbian 12 41 17 10 21 0 0 53 30 31
2019 Prefer not to answer 20 32 21 9 16 0 2 53 26 125
2018 Heterosexual 21 22 25 15 15 0 2 44 31 421
2018 Gay or lesbian 4 29 50 6 12 0 0 32 18 24
2018 Prefer not to answer 18 19 24 18 17 1 3 39 36 90

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 28 23 11 8 0 0 58 19 497
2019 Gay or lesbian 28 25 27 13 3 4 0 55 17 31
2019 Prefer not to answer 23 30 26 13 7 0 1 53 20 125
2018 Heterosexual 19 27 26 18 9 0 1 47 27 421
2018 Gay or lesbian 18 40 29 9 4 0 0 58 13 24
2018 Prefer not to answer 25 29 22 10 13 0 1 55 23 90

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 30 19 9 5 1 0 67 14 493
2019 Gay or lesbian 38 46 16 0 0 0 0 84 0 30
2019 Prefer not to answer 22 42 19 12 4 1 1 65 16 124
2018 Heterosexual 26 28 21 12 10 0 2 56 23 420
2018 Gay or lesbian 26 37 19 10 9 0 0 63 19 24
2018 Prefer not to answer 28 33 15 14 9 0 1 62 23 90

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 28 17 13 8 1 0 62 21 492
2019 Gay or lesbian 42 20 27 7 5 0 0 62 12 30
2019 Prefer not to answer 26 22 24 17 9 0 3 49 26 125
2018 Heterosexual 23 20 25 15 13 1 3 44 30 421
2018 Gay or lesbian 21 29 21 21 8 0 0 50 29 24
2018 Prefer not to answer 28 25 15 17 14 1 1 54 31 90

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 20 8 4 3 0 4 84 7 492
2019 Gay or lesbian 71 9 7 0 3 0 11 90 3 31
2019 Prefer not to answer 49 27 10 8 2 0 4 79 10 125
2018 Heterosexual 50 21 13 5 4 0 7 76 10 419
2018 Gay or lesbian 65 15 4 6 4 0 7 86 10 24
2018 Prefer not to answer 53 18 10 4 5 0 10 79 11 90

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 24 16 9 5 1 0 70 14 496
2019 Gay or lesbian 60 18 7 13 3 0 0 77 16 31
2019 Prefer not to answer 32 27 22 10 7 1 1 60 17 124
2018 Heterosexual 36 27 17 9 10 0 1 64 19 420
2018 Gay or lesbian 48 37 8 4 4 0 0 85 8 24
2018 Prefer not to answer 36 28 14 9 10 0 2 66 19 90

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 37 19 7 3 0 1 70 10 497
2019 Gay or lesbian 26 30 33 7 4 0 0 56 11 31
2019 Prefer not to answer 27 32 22 11 4 2 2 61 16 125
2018 Heterosexual 25 32 24 12 4 0 2 59 16 419
2018 Gay or lesbian 25 50 15 10 0 0 0 75 10 24
2018 Prefer not to answer 25 24 27 11 11 2 0 49 23 90

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 34 21 6 5 0 1 68 11 494
2019 Gay or lesbian 34 32 24 10 0 0 0 66 10 31
2019 Prefer not to answer 23 34 28 10 4 0 1 58 14 125
2018 Heterosexual 23 33 23 13 6 0 2 58 19 419
2018 Gay or lesbian 26 30 32 12 0 0 0 57 12 24
2018 Prefer not to answer 25 26 25 11 11 1 1 52 23 89

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 32 20 10 6 1 0 64 16 496
2019 Gay or lesbian 31 35 24 4 7 0 0 65 11 31
2019 Prefer not to answer 27 25 25 18 4 2 0 53 21 124
2018 Heterosexual 28 31 21 15 5 0 1 59 20 420
2018 Gay or lesbian 29 40 18 13 0 0 0 69 13 24
2018 Prefer not to answer 31 20 27 12 10 0 0 50 23 90

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 25 14 7 4 1 0 74 11 496
2019 Gay or lesbian 54 21 19 4 3 0 0 74 7 31
2019 Prefer not to answer 38 30 17 9 5 1 0 69 14 124

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 32 17 5 5 0 0 72 11 493
2019 Gay or lesbian 46 25 11 12 6 0 0 72 18 31
2019 Prefer not to answer 30 41 17 9 2 1 0 71 11 124
2018 Heterosexual 34 28 19 12 5 0 1 64 17 420
2018 Gay or lesbian 41 27 16 13 4 0 0 68 16 24
2018 Prefer not to answer 32 25 17 17 9 0 0 57 26 90

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 19 11 3 5 1 1 80 9 497
2019 Gay or lesbian 65 20 10 3 3 0 0 84 6 31
2019 Prefer not to answer 51 27 9 8 4 0 2 79 12 125
2018 Heterosexual 55 21 13 5 4 0 2 78 9 417
2018 Gay or lesbian 55 19 17 0 4 0 4 78 4 24
2018 Prefer not to answer 56 19 6 8 9 0 3 77 17 88

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 77 11 3 1 2 1 5 93 4 497
2019 Gay or lesbian 78 13 6 0 0 0 3 94 0 31
2019 Prefer not to answer 68 12 6 0 1 1 12 91 2 125
2018 Heterosexual 72 13 5 2 2 1 6 91 4 417
2018 Gay or lesbian 88 0 0 4 0 0 8 96 4 24
2018 Prefer not to answer 66 12 0 3 7 3 9 89 11 88

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 77 10 3 4 3 1 2 89 7 496
2019 Gay or lesbian 79 18 3 0 0 0 0 97 0 31
2019 Prefer not to answer 70 8 8 3 2 2 7 86 6 125
2018 Heterosexual 69 13 7 3 4 0 4 85 7 421
2018 Gay or lesbian 75 8 13 0 0 0 4 86 0 24
2018 Prefer not to answer 60 13 12 1 6 3 5 80 7 89

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 19 7 3 3 0 1 86 7 495
2019 Gay or lesbian 51 32 17 0 0 0 0 83 0 31
2019 Prefer not to answer 55 24 12 4 2 0 4 82 5 123
2018 Heterosexual 59 25 8 3 3 0 2 85 6 422
2018 Gay or lesbian 61 25 8 6 0 0 0 87 6 24
2018 Prefer not to answer 51 26 11 6 2 0 5 81 8 89

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 15 8 4 4 0 2 84 8 494
2019 Gay or lesbian 66 23 7 3 0 0 0 90 3 31
2019 Prefer not to answer 53 27 8 4 4 1 3 83 9 124
2018 Heterosexual 58 16 12 5 6 0 2 77 11 422
2018 Gay or lesbian 68 28 4 0 0 0 0 96 0 24
2018 Prefer not to answer 52 18 8 12 6 1 2 73 19 88

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 8 4 2 1 1 21 92 4 491
2019 Gay or lesbian 40 10 10 0 0 0 40 83 0 30
2019 Prefer not to answer 48 18 5 3 0 0 26 89 4 123
2018 Heterosexual 56 10 7 2 2 0 23 86 5 421
2018 Gay or lesbian 45 16 8 4 0 0 28 84 5 24
2018 Prefer not to answer 48 18 5 2 0 0 27 91 3 88

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 75 13 5 2 0 0 4 92 2 493
2019 Gay or lesbian 58 23 15 4 0 0 0 82 4 31
2019 Prefer not to answer 63 20 6 2 0 1 8 92 2 124
2018 Heterosexual 66 17 6 2 1 0 8 91 3 422
2018 Gay or lesbian 56 30 8 0 6 0 0 87 6 24
2018 Prefer not to answer 63 15 9 0 1 1 10 89 1 89

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 81 9 4 1 2 1 2 93 3 496
2019 Gay or lesbian 82 11 0 0 0 0 7 100 0 31
2019 Prefer not to answer 71 12 6 1 3 1 7 90 4 124
2018 Heterosexual 74 11 6 2 2 0 4 90 4 421
2018 Gay or lesbian 88 8 4 0 0 0 0 96 0 24
2018 Prefer not to answer 72 12 1 1 3 1 9 94 5 89

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 24 15 4 2 0 1 78 7 495
2019 Gay or lesbian 46 33 14 7 0 0 0 79 7 31
2019 Prefer not to answer 44 27 18 5 3 0 3 74 8 125
2018 Heterosexual 45 30 16 3 3 0 3 77 6 422
2018 Gay or lesbian 57 27 12 4 0 0 0 85 4 24
2018 Prefer not to answer 44 29 12 6 4 0 5 76 11 88

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 34 31 10 2 1 0 57 12 498
2019 Gay or lesbian 22 45 32 0 0 0 0 68 0 31
2019 Prefer not to answer 15 39 29 13 3 1 0 54 17 124
2018 Heterosexual 18 31 35 11 4 0 1 49 16 421
2018 Gay or lesbian 15 50 22 13 0 0 0 66 13 24
2018 Prefer not to answer 11 40 32 12 5 0 0 51 17 89

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 6 14 39 22 18 1 0 40 20 496
2019 Gay or lesbian 0 20 28 45 6 0 0 51 20 31
2019 Prefer not to answer 8 21 41 20 10 1 0 30 29 124
2018 Heterosexual 9 17 36 26 10 0 1 37 26 418
2018 Gay or lesbian 0 19 25 38 18 0 0 57 19 24
2018 Prefer not to answer 8 24 39 17 12 0 0 29 32 88

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 39 8 4 1 3 0 86 5 497
2019 Gay or lesbian 38 42 14 4 3 0 0 80 7 31
2019 Prefer not to answer 27 56 9 4 1 3 0 85 5 125
2018 Heterosexual 37 42 12 5 2 2 0 81 7 418
2018 Gay or lesbian 38 52 10 0 0 0 0 90 0 24
2018 Prefer not to answer 27 53 8 9 2 1 0 80 11 89

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 40 12 7 3 2 0 77 10 496
2019 Gay or lesbian 28 55 10 3 0 4 0 86 3 31
2019 Prefer not to answer 25 42 20 8 2 3 0 69 11 124
2018 Heterosexual 32 40 13 11 4 1 0 72 15 420
2018 Gay or lesbian 30 43 14 8 0 4 0 77 9 23
2018 Prefer not to answer 23 45 13 12 5 3 0 70 17 89
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 20 80 495
2019 Gay or lesbian 16 84 31
2019 Prefer not to answer 20 80 125

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 92 8 100
2019 Prefer not to answer 91 9 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 32 2 6 7 0 0 85 13 90
2019 Prefer not to answer 56 29 10 5 0 0 0 85 5 23
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 22 27 23 14 11 2 1 23 77 495
2019 Gay or lesbian 7 31 35 17 10 0 0 7 93 31
2019 Prefer not to answer 22 28 19 13 13 5 0 23 77 125
2018 Heterosexual 26 22 23 12 13 2 1 27 73 422
2018 Gay or lesbian 12 30 27 18 13 0 0 12 88 24
2018 Prefer not to answer 22 23 27 11 12 3 2 23 77 88

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 68 32 375
2019 Gay or lesbian 71 29 29
2019 Prefer not to answer 67 33 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 33 67 368
2019 Gay or lesbian 34 66 28
2019 Prefer not to answer 28 72 90
2018 Heterosexual 24 76 298
2018 Gay or lesbian 28 72 21
2018 Prefer not to answer 26 74 62

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 23 15 18 14 2 8 48 35 362
2019 Gay or lesbian 24 17 25 8 14 0 12 46 25 28
2019 Prefer not to answer 16 30 14 22 15 0 3 48 38 93
2018 Heterosexual 13 24 19 21 16 2 5 40 40 299
2018 Gay or lesbian 26 19 9 21 9 4 13 54 35 21
2018 Prefer not to answer 19 23 14 14 14 1 14 49 34 63

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 13 18 21 31 3 7 23 57 363
2019 Gay or lesbian 8 6 22 26 19 0 20 17 55 27
2019 Prefer not to answer 6 15 12 20 36 0 10 24 62 93
2018 Heterosexual 2 9 18 20 44 2 6 12 69 299
2018 Gay or lesbian 0 13 11 15 30 4 27 19 65 21
2018 Prefer not to answer 1 10 19 26 35 0 9 12 67 64

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 15 17 14 13 1 8 52 29 484
2019 Gay or lesbian 33 13 14 11 15 0 15 53 30 29
2019 Prefer not to answer 29 21 16 10 16 2 6 54 29 124
2018 Heterosexual 33 16 15 12 16 0 8 53 31 421
2018 Gay or lesbian 13 21 25 12 16 0 14 39 32 24
2018 Prefer not to answer 37 16 10 11 16 1 9 59 31 90
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