2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	47	2	10	3	85	13	183
2019	Non-supervisor	43	39	5	11	3	82	14	514
2017	Supervisor	31	49	7	12	1	80	13	159
2017	Non-supervisor	40	44	5	7	4	84	11	433
2014	Supervisor	41	42	4	10	3	83	13	155
2014	Non-supervisor	43	44	4	9	1	87	10	434
2011	Supervisor	47	45	2	5	1	91	6	197
2011	Non-supervisor	44	46	3	5	2	90	7	528
2008	Supervisor	36	48	7	8	1	84	9	186
2008	Non-supervisor	42	43	5	8	1	86	9	593

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	30	4	9	2	0	85	10	183
2019	Non-supervisor	58	26	4	8	2	0	85	10	514
2017	Supervisor	56	29	4	9	1	1	86	10	159
2017	Non-supervisor	51	30	7	8	4	0	81	12	432
2014	Supervisor	60	27	4	6	4	0	86	10	155
2014	Non-supervisor	48	30	7	10	4	1	79	14	434
2011	Supervisor	62	22	3	8	4	0	85	12	197
2011	Non-supervisor	55	26	6	10	2	1	81	13	528
2008	Supervisor	54	27	5	11	3	0	80	15	186
2008	Non-supervisor	54	25	5	11	4	0	80	14	592

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	34	5	7	4	84	11	183
2019	Non-supervisor	52	32	4	7	4	84	12	512
2017	Supervisor	49	29	6	12	4	78	17	158
2017	Non-supervisor	41	35	7	9	7	77	16	433
2014	Supervisor	34	25	10	18	12	59	31	155
2014	Non-supervisor	32	30	7	17	13	62	31	434
2011	Supervisor	55	32	7	6	1	87	7	198
2011	Non-supervisor	45	36	7	8	3	81	11	527

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	42	11	7	2	0	1	79	10	180
2019	Non-supervisor	39	34	12	9	4	0	1	74	13	511
2018	Supervisor	26	53	8	9	3	0	0	80	12	153
2018	Non-supervisor	31	42	10	9	5	1	2	75	14	411
2017	Supervisor	35	44	13	7	1	0	0	79	8	159
2017	Non-supervisor	35	35	15	9	5	0	0	70	14	432
2014	Supervisor	39	41	6	7	6	0	1	81	13	155
2014	Non-supervisor	32	39	12	11	4	0	1	72	16	434
2011	Supervisor	41	34	15	7	2	0	1	75	9	196
2011	Non-supervisor	37	38	12	7	4	0	1	77	12	529
2008	Supervisor	37	40	11	11	1	0	0	77	12	186
2008	Non-supervisor	28	43	11	11	6	0	1	72	16	592

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	37	4	2	2	1	92	3	182
2019	Non-supervisor	57	32	6	4	2	0	88	5	510
2017	Supervisor	55	34	8	3	0	0	89	3	158
2017	Non-supervisor	47	39	7	5	2	0	86	7	432
2014	Supervisor	55	30	4	8	2	0	86	10	155
2014	Non-supervisor	45	38	7	7	1	1	85	8	433

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	35	5	8	2	0	0	85	10	181
2019	Non-supervisor	57	25	8	5	3	1	0	83	8	514
2018	Supervisor	46	31	9	11	2	0	0	78	13	153
2018	Non-supervisor	52	32	6	5	4	0	0	85	9	409
2017	Supervisor	44	40	7	6	3	0	0	84	9	159
2017	Non-supervisor	48	28	11	8	5	0	0	77	12	432
2014	Supervisor	47	32	10	7	4	1	0	79	11	155
2014	Non-supervisor	41	35	10	9	4	0	1	77	13	433
2011	Supervisor	38	37	10	11	4	0	1	75	15	198
2011	Non-supervisor	48	35	7	6	4	0	0	83	10	529

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	41	8	6	2	85	8	183
2019	Non-supervisor	36	40	12	8	4	76	12	511
2018	Supervisor	35	40	13	7	5	75	12	152
2018	Non-supervisor	36	40	12	7	5	76	12	410
2017	Supervisor	35	46	8	9	2	81	11	158
2017	Non-supervisor	27	44	14	8	7	72	15	433
2014	Supervisor	33	47	9	7	4	80	11	155
2014	Non-supervisor	27	43	14	10	5	71	15	434
2011	Supervisor	45	38	8	6	2	83	8	198
2011	Non-supervisor	34	38	16	8	5	72	12	526
2008	Supervisor	37	45	12	5	1	82	6	185
2008	Non-supervisor	32	42	11	10	4	75	14	586

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	37	13	10	4	0	1	73	14	183
2019	Non-supervisor	37	37	12	11	3	0	0	74	14	513
2018	Supervisor	24	38	16	14	7	1	0	63	21	153
2018	Non-supervisor	34	31	18	10	6	0	1	66	15	409
2017	Supervisor	27	41	16	12	4	0	0	68	16	159
2017	Non-supervisor	29	33	16	13	8	1	1	63	21	433
2014	Supervisor	30	40	12	11	7	1	0	70	18	155
2014	Non-supervisor	26	34	16	17	7	0	0	60	24	433
2011	Supervisor	26	38	16	15	5	0	0	64	19	196
2011	Non-supervisor	30	38	15	10	6	1	0	69	16	529

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	40	6	6	5	0	82	12	183
2019	Non-supervisor	37	38	13	9	3	0	75	12	514
2018	Supervisor	31	43	11	8	7	0	74	15	152
2018	Non-supervisor	34	36	15	9	5	1	71	14	408
2017	Supervisor	35	45	10	9	2	0	80	11	159
2017	Non-supervisor	29	44	10	12	5	0	73	17	433

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	37	4	1	2	0	0	93	3	180
2019	Non-supervisor	44	40	9	4	2	1	0	85	6	514
2018	Supervisor	50	39	7	1	2	0	1	89	4	153
2018	Non-supervisor	43	39	12	3	2	0	0	83	6	408
2017	Supervisor	52	37	8	3	0	0	1	89	3	157
2017	Non-supervisor	36	45	9	6	3	1	0	81	9	432
2014	Supervisor	49	42	7	1	1	0	0	91	2	155
2014	Non-supervisor	41	41	11	4	2	1	0	83	7	434
2011	Supervisor	59	34	4	3	0	0	0	94	3	197
2011	Non-supervisor	48	38	9	3	2	0	0	87	5	527
2008	Supervisor	57	33	6	2	2	0	0	90	4	186
2008	Non-supervisor	47	39	7	4	3	1	0	87	7	590

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	42	7	8	4	0	80	12	183
2019	Non-supervisor	38	36	13	9	3	1	75	12	513
2018	Supervisor	31	39	15	10	5	1	70	14	153
2018	Non-supervisor	36	34	15	9	5	0	70	14	408
2017	Supervisor	34	40	14	8	3	1	75	11	157
2017	Non-supervisor	28	37	17	10	8	1	65	18	433

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	31	7	5	0	0	0	88	5	183
2019	Non-supervisor	48	36	10	6	1	0	0	84	7	511
2018	Supervisor	42	45	10	1	2	0	0	87	3	151
2018	Non-supervisor	45	34	13	5	2	0	0	79	8	408
2017	Supervisor	46	42	9	1	1	0	0	89	2	158
2017	Non-supervisor	45	36	12	4	3	1	0	81	7	432
2014	Supervisor	60	29	7	2	1	0	1	90	3	155
2014	Non-supervisor	54	33	8	3	2	0	0	87	4	434
2011	Supervisor	63	30	4	2	0	0	0	93	3	198
2011	Non-supervisor	54	32	9	3	1	0	0	86	4	525

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	42	6	3	2	0	0	89	5	181
2019	Non-supervisor	33	37	14	11	4	0	0	70	15	511
2018	Supervisor	37	43	8	8	4	0	0	80	12	153
2018	Non-supervisor	29	40	14	9	6	1	1	70	16	408
2017	Supervisor	45	44	7	3	2	0	0	89	5	158
2017	Non-supervisor	24	42	14	12	6	1	0	67	19	432
2014	Supervisor	38	43	7	7	5	0	0	81	12	154
2014	Non-supervisor	20	40	18	14	7	0	0	61	21	434
2011	Supervisor	45	37	7	7	3	0	1	83	11	198
2011	Non-supervisor	30	43	11	10	5	1	0	73	16	523

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	37	9	4	1	0	85	5	182
2019	Non-supervisor	36	37	14	9	4	1	73	13	512
2018	Supervisor	39	38	15	4	4	0	76	8	152
2018	Non-supervisor	30	39	14	10	6	0	69	17	408
2017	Supervisor	48	38	8	4	2	0	86	6	158
2017	Non-supervisor	32	32	17	10	8	1	65	18	432
2014	Supervisor	38	41	9	8	4	0	79	12	155
2014	Non-supervisor	26	36	16	15	6	1	63	21	434

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	41	8	5	3	0	0	84	8	180
2019	Non-supervisor	36	43	12	6	2	1	0	80	8	512
2018	Supervisor	33	38	18	7	4	0	0	71	11	152
2018	Non-supervisor	34	39	14	7	5	0	1	74	12	406
2017	Supervisor	37	42	12	6	2	0	1	80	8	157
2017	Non-supervisor	30	39	15	10	5	0	1	70	15	433
2014	Supervisor	34	48	6	8	3	0	0	82	12	155
2014	Non-supervisor	32	36	17	9	6	0	0	68	15	434
2011	Supervisor	47	38	7	7	0	0	1	85	7	198
2011	Non-supervisor	41	41	11	4	3	0	0	82	7	524

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	40	6	7	0	0	87	7	183
2019	Non-supervisor	41	39	11	6	3	0	80	9	514
2018	Supervisor	37	42	11	7	3	0	79	10	153
2018	Non-supervisor	37	42	11	6	3	0	80	9	407
2017	Supervisor	37	44	8	9	2	0	81	11	158
2017	Non-supervisor	35	41	13	5	6	0	76	11	433
2014	Supervisor	39	40	13	4	3	1	80	7	155
2014	Non-supervisor	34	42	13	7	3	0	77	10	434
2011	Supervisor	48	40	6	5	2	0	88	7	198
2011	Non-supervisor	41	40	10	6	3	0	81	9	527
2008	Supervisor	43	46	6	4	2	0	89	5	186
2008	Non-supervisor	38	43	9	7	3	0	81	10	591

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	33	22	11	12	0	1	55	23	182
2019	Non-supervisor	56	30	10	2	1	0	0	86	3	510
2018	Supervisor	23	31	18	18	9	0	1	54	28	153
2018	Non-supervisor	53	27	13	4	3	0	1	80	7	409
2017	Supervisor	21	31	21	16	11	0	1	52	26	157
2017	Non-supervisor	50	32	11	5	1	1	1	83	6	433
2014	Supervisor	27	32	20	12	9	0	0	60	21	155
2014	Non-supervisor	49	34	12	3	1	0	0	84	4	434
2011	Supervisor	16	35	26	15	7	0	1	52	22	197
2011	Non-supervisor	43	36	15	4	2	0	0	79	6	528
2008	Supervisor	13	29	31	17	10	0	1	42	27	185
2008	Non-supervisor	38	37	16	7	3	0	1	75	9	593

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	19	46	23	3	0	1	27	27	183
2019	Non-supervisor	8	17	36	23	14	1	2	38	25	509
2018	Supervisor	9	31	39	15	5	1	1	20	41	151
2018	Non-supervisor	9	19	35	20	13	1	2	34	29	408
2017	Supervisor	6	29	44	17	3	0	1	20	36	159
2017	Non-supervisor	10	21	35	15	13	2	4	30	33	430
2014	Supervisor	7	28	41	18	5	1	0	23	36	154
2014	Non-supervisor	10	22	38	20	6	2	2	26	34	434
2011	Supervisor	11	27	39	17	5	0	0	22	39	196
2011	Non-supervisor	8	20	36	23	9	0	4	33	30	529
2008	Supervisor	13	36	38	11	2	0	0	13	49	185
2008	Non-supervisor	12	28	33	18	7	0	1	26	40	592

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	13	33	38	9	1	1	48	19	183
2019	Non-supervisor	6	15	24	25	24	4	2	53	22	507
2018	Supervisor	12	21	32	28	6	1	1	34	33	153
2018	Non-supervisor	8	17	26	24	19	2	3	45	27	407
2017	Supervisor	7	22	45	18	8	0	1	26	29	157
2017	Non-supervisor	11	18	27	16	18	4	6	38	32	428
2014	Supervisor	8	17	31	32	11	1	1	44	25	154
2014	Non-supervisor	9	16	32	25	12	2	4	39	27	434
2011	Supervisor	5	21	33	30	9	0	1	40	27	196
2011	Non-supervisor	6	13	28	28	17	2	5	49	21	529
2008	Supervisor	14	32	30	15	9	1	0	24	46	186
2008	Non-supervisor	10	21	28	23	12	3	2	38	33	591

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	24	36	18	8	0	0	26	38	182
2019	Non-supervisor	12	23	28	17	13	3	3	32	38	510
2018	Supervisor	10	35	35	14	4	1	0	19	46	153
2018	Non-supervisor	17	22	30	14	13	2	3	27	41	409
2017	Supervisor	14	27	33	19	8	1	0	27	41	157
2017	Non-supervisor	16	21	29	12	12	3	6	27	42	430
2014	Supervisor	20	30	33	10	5	1	1	15	51	155
2014	Non-supervisor	19	26	30	12	6	2	5	19	48	434
2011	Supervisor	14	27	30	23	5	0	0	28	41	197
2011	Non-supervisor	13	19	28	23	9	2	6	35	35	527
2008	Supervisor	18	29	32	16	3	1	2	20	47	186
2008	Non-supervisor	13	24	27	20	9	2	5	31	40	590

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	16	42	26	8	0	1	34	24	183
2019	Non-supervisor	4	10	27	33	24	1	1	58	14	507
2018	Supervisor	6	24	42	23	4	1	0	27	31	153
2018	Non-supervisor	4	13	29	32	18	1	2	52	18	408
2017	Supervisor	8	26	38	23	4	0	1	27	34	158
2017	Non-supervisor	6	14	31	23	20	2	5	46	21	428
2014	Supervisor	6	21	44	23	6	1	0	29	28	154
2014	Non-supervisor	6	15	36	27	11	2	4	40	21	432
2011	Supervisor	10	24	42	19	4	0	1	24	34	197
2011	Non-supervisor	7	16	30	29	13	1	4	44	24	529
2008	Supervisor	16	30	39	13	0	0	1	13	47	186
2008	Non-supervisor	6	17	35	25	14	1	3	40	23	593

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	23	38	20	7	2	1	27	34	179
2019	Non-supervisor	8	11	24	27	25	3	3	55	19	508
2018	Supervisor	17	30	25	22	5	1	1	27	47	152
2018	Non-supervisor	10	18	26	24	16	2	3	42	30	409
2017	Supervisor	17	28	34	16	4	0	1	20	46	157
2017	Non-supervisor	12	15	28	20	18	2	6	41	29	428
2014	Supervisor	23	31	26	13	5	1	1	18	55	154
2014	Non-supervisor	17	23	32	16	8	1	5	24	41	433
2011	Supervisor	24	30	28	13	4	0	1	18	54	196
2011	Non-supervisor	11	21	31	19	11	1	6	32	35	526
2008	Supervisor	26	32	30	9	3	0	1	12	58	186
2008	Non-supervisor	13	19	32	17	13	1	5	33	33	591

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	25	32	23	7	2	2	31	35	181
2019	Non-supervisor	9	21	22	22	17	7	2	43	33	507
2018	Supervisor	21	22	30	20	4	1	2	25	44	152
2018	Non-supervisor	17	23	22	16	15	4	2	34	43	406
2017	Supervisor	16	28	29	19	6	0	2	25	45	159
2017	Non-supervisor	15	23	25	15	12	5	5	30	43	429
2014	Supervisor	5	18	34	28	10	1	3	40	24	154
2014	Non-supervisor	9	17	28	25	13	2	6	41	28	433
2011	Supervisor	10	19	32	29	8	0	2	38	29	197
2011	Non-supervisor	7	17	28	22	17	1	7	43	26	529
2008	Supervisor	18	34	34	12	2	0	1	14	52	185
2008	Non-supervisor	14	26	28	15	10	2	4	27	43	591

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	38	22	4	0	1	26	35	183
2019	Non-supervisor	11	16	29	24	14	4	2	40	29	511
2018	Supervisor	12	33	37	14	3	1	0	18	45	153
2018	Non-supervisor	11	17	35	17	13	4	2	32	30	407
2017	Supervisor	11	22	46	16	5	0	1	21	32	158
2017	Non-supervisor	14	18	32	16	11	5	5	30	35	430
2014	Supervisor	14	25	42	12	4	1	2	17	40	154
2014	Non-supervisor	13	19	35	20	7	3	3	28	35	432

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	33	32	12	4	0	1	16	51	182
2019	Non-supervisor	15	26	29	18	10	1	1	28	42	511

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	19	3	4	2	1	91	6	181
2019	Non-supervisor	70	19	3	5	2	0	90	7	512
2017	Supervisor	70	23	3	2	1	0	93	4	159
2017	Non-supervisor	59	29	3	5	3	1	89	7	431
2014	Supervisor	81	13	1	3	1	0	94	5	155
2014	Non-supervisor	69	21	3	5	2	0	89	7	434
2011	Supervisor	73	19	2	5	0	1	93	5	198
2011	Non-supervisor	68	21	3	5	2	1	90	7	528
2008	Supervisor	70	16	5	5	3	1	87	8	186
2008	Non-supervisor	70	18	3	5	2	1	90	8	593

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	39	9	8	3	1	3	79	11	182
2019	Non-supervisor	31	31	15	5	6	8	4	71	12	512
2018	Supervisor	29	41	12	10	3	2	3	73	14	153
2018	Non-supervisor	23	30	16	11	5	8	6	62	19	408
2017	Supervisor	36	36	13	7	4	3	1	75	11	159
2017	Non-supervisor	25	29	16	9	8	6	6	62	20	429
2014	Supervisor	30	42	14	9	3	1	2	74	12	155
2014	Non-supervisor	26	26	19	10	9	6	4	58	21	434

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	27	6	5	0	0	1	89	5	182
2019	Non-supervisor	54	29	8	6	3	1	0	83	9	512
2018	Supervisor	58	32	3	5	1	0	0	91	6	153
2018	Non-supervisor	48	29	8	9	5	2	0	78	14	408
2017	Supervisor	59	30	6	5	1	0	0	88	6	159
2017	Non-supervisor	43	32	9	9	6	1	0	76	15	433
2014	Supervisor	58	25	9	6	2	0	0	83	8	155
2014	Non-supervisor	42	31	10	10	7	1	0	73	16	434

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	39	2	5	1	0	93	5	182
2019	Non-supervisor	56	33	4	5	1	0	90	6	509
2018	Supervisor	49	40	5	3	2	0	89	5	153
2018	Non-supervisor	53	35	4	6	2	0	89	8	408
2017	Supervisor	47	43	6	4	0	0	90	4	159
2017	Non-supervisor	43	40	8	7	2	0	83	9	433
2014	Supervisor	45	41	6	4	2	1	87	7	155
2014	Non-supervisor	41	41	10	5	3	0	82	8	434

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	42	4	2	0	0	0	94	2	182
2019	Non-supervisor	49	35	10	3	1	1	0	85	5	512
2018	Supervisor	49	40	4	5	2	0	0	89	7	153
2018	Non-supervisor	43	36	10	5	3	2	1	81	8	408

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	24	4	1	1	1	2	94	3	183
2019	Non-supervisor	51	24	13	6	2	1	3	79	8	511

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	35	7	5	6	1	1	82	11	182
2019	Non-supervisor	46	32	11	7	3	0	1	79	11	509
2018	Supervisor	35	37	12	10	5	0	1	72	16	152
2018	Non-supervisor	35	38	10	8	6	1	2	76	14	409
2017	Supervisor	41	40	9	7	2	0	1	82	9	159
2017	Non-supervisor	41	32	10	9	5	1	2	75	15	433
2014	Supervisor	39	41	7	8	4	0	0	80	13	155
2014	Non-supervisor	36	32	15	9	6	1	1	70	15	434
2011	Supervisor	39	33	14	8	4	0	1	73	13	198
2011	Non-supervisor	41	36	12	6	5	0	1	77	11	529
2008	Supervisor	31	36	13	10	10	0	1	67	20	184
2008	Non-supervisor	31	36	14	11	6	1	1	68	18	593

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	28	8	1	3	3	1	87	5	181
2019	Non-supervisor	54	27	10	4	3	2	1	83	7	510
2018	Supervisor	46	31	10	8	3	1	2	79	11	151
2018	Non-supervisor	45	30	10	5	5	2	2	79	11	409
2017	Supervisor	53	31	10	2	2	1	1	86	4	159
2017	Non-supervisor	47	29	10	7	4	3	0	78	11	432
2014	Supervisor	39	38	10	8	3	1	1	79	11	155
2014	Non-supervisor	41	32	13	8	4	3	1	74	12	434
2011	Supervisor	43	33	10	6	6	1	1	78	12	198
2011	Non-supervisor	47	32	9	5	4	2	1	81	9	526
2008	Supervisor	40	28	12	10	7	2	1	70	18	184
2008	Non-supervisor	40	33	11	9	4	3	1	75	13	592

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	30	5	5	2	1	2	88	7	183
2019	Non-supervisor	51	30	11	5	3	1	0	82	7	507
2018	Supervisor	45	31	15	4	4	0	1	77	7	151
2018	Non-supervisor	45	30	12	6	5	1	1	76	12	406
2017	Supervisor	52	35	6	4	2	0	1	88	6	159
2017	Non-supervisor	43	34	10	8	4	0	0	78	13	433
2014	Supervisor	44	36	10	4	6	0	0	80	10	155
2014	Non-supervisor	39	35	9	11	6	1	0	75	16	432
2011	Supervisor	42	39	6	9	2	1	1	82	11	198
2011	Non-supervisor	45	34	11	5	5	0	1	79	10	527
2008	Supervisor	40	35	8	9	7	0	1	76	16	184
2008	Non-supervisor	38	34	11	11	5	1	0	73	16	593

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	87	9	1	2	0	1	97	2	183
2019	Non-supervisor	87	10	1	1	0	0	97	2	508
2017	Supervisor	82	13	2	2	1	1	95	2	159
2017	Non-supervisor	80	15	2	1	1	0	96	2	433
2014	Supervisor	84	11	1	2	2	0	95	4	155
2014	Non-supervisor	79	15	3	2	1	0	94	3	434
2011	Supervisor	79	15	3	3	0	1	94	3	198
2011	Non-supervisor	84	10	2	2	1	1	95	3	528
2008	Supervisor	75	15	2	4	3	1	91	7	183
2008	Non-supervisor	83	10	2	2	2	2	94	4	593

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	20	7	3	0	1	2	89	3	183
2019	Non-supervisor	64	19	7	3	2	1	4	87	5	512
2017	Supervisor	51	27	7	5	4	2	3	83	9	159
2017	Non-supervisor	53	24	6	6	4	4	3	82	11	432
2014	Supervisor	47	29	8	5	5	2	3	80	11	155
2014	Non-supervisor	54	24	5	5	5	2	5	83	11	434
2011	Supervisor	44	25	9	10	3	0	9	76	14	198
2011	Non-supervisor	55	26	4	6	4	2	3	85	10	529

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	23	7	1	4	1	1	88	5	182
2019	Non-supervisor	66	21	7	3	2	1	0	88	5	512
2018	Supervisor	51	32	8	4	4	0	1	84	8	152
2018	Non-supervisor	55	25	8	6	4	1	1	82	11	409
2017	Supervisor	57	28	9	3	1	1	1	86	4	159
2017	Non-supervisor	55	25	9	6	3	2	0	82	9	432

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	32	4	4	3	0	1	88	7	183
2019	Non-supervisor	57	26	8	5	3	0	0	84	8	514
2018	Supervisor	45	31	9	8	5	0	1	77	13	152
2018	Non-supervisor	47	28	9	8	5	1	1	77	14	407
2017	Supervisor	50	34	7	5	3	0	1	85	8	158
2017	Non-supervisor	52	26	10	7	5	1	0	78	12	432
2014	Supervisor	49	30	10	8	3	0	0	79	11	155
2014	Non-supervisor	44	30	10	8	8	0	0	74	15	434

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	48	13	9	1	2	3	75	11	182

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	38	13	8	1	2	0	77	9	177
2019	Non-supervisor	38	33	12	4	4	9	0	79	9	512
2018	Supervisor	37	37	11	8	3	4	0	77	11	153
2018	Non-supervisor	34	33	14	5	3	11	0	75	9	409
2017	Supervisor	34	37	17	9	2	1	0	71	11	159
2017	Non-supervisor	26	35	14	8	5	11	1	69	15	433
2014	Supervisor	32	41	11	9	3	4	0	76	12	155
2014	Non-supervisor	23	35	19	6	5	13	0	66	12	434
2011	Supervisor	24	36	13	17	6	4	0	62	24	197
2011	Non-supervisor	25	31	15	10	8	10	1	62	20	525

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	42	13	6	5	0	0	76	11	177
2019	Non-supervisor	34	36	16	7	4	4	0	72	11	511
2018	Supervisor	32	38	17	9	3	1	0	71	12	151
2018	Non-supervisor	32	33	17	9	5	3	0	68	15	408
2017	Supervisor	27	45	15	9	3	1	0	73	12	159
2017	Non-supervisor	22	38	14	12	7	5	1	65	21	433
2014	Supervisor	32	39	12	9	6	3	0	73	15	155
2014	Non-supervisor	20	33	23	13	7	4	0	55	21	434
2011	Supervisor	22	37	20	13	7	0	0	59	20	197
2011	Non-supervisor	23	34	20	10	9	3	0	59	20	526
2008	Supervisor	22	29	18	16	13	2	0	53	29	186
2008	Non-supervisor	21	32	19	13	10	5	0	56	24	592

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	44	15	12	5	1	0	67	17	176
2019	Non-supervisor	24	35	16	11	4	9	0	66	17	510
2018	Supervisor	18	39	23	13	4	3	0	59	18	153
2018	Non-supervisor	22	30	20	11	6	9	0	58	19	407
2017	Supervisor	15	49	18	11	5	2	0	66	16	158
2017	Non-supervisor	15	33	20	15	7	8	1	53	24	433
2014	Supervisor	14	46	15	15	9	2	0	61	24	155
2014	Non-supervisor	13	27	22	18	9	11	0	45	30	433
2011	Supervisor	15	45	17	17	6	2	0	61	22	196
2011	Non-supervisor	14	37	21	12	8	7	0	56	21	528
2008	Supervisor	12	35	15	26	10	2	0	48	37	186
2008	Non-supervisor	11	32	23	18	8	8	0	46	29	594

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	41	23	11	4	0	61	16	177
2019	Non-supervisor	24	35	16	13	8	5	62	21	510
2018	Supervisor	15	37	22	19	6	1	52	26	153
2018	Non-supervisor	19	33	20	17	7	4	55	24	408
2017	Supervisor	19	49	16	12	4	0	68	16	158
2017	Non-supervisor	16	37	20	14	9	4	55	24	433
2014	Supervisor	16	46	12	16	9	1	63	25	154
2014	Non-supervisor	13	31	23	18	11	4	46	30	434
2011	Supervisor	17	48	12	16	7	1	65	23	195
2011	Non-supervisor	19	39	17	14	8	3	60	23	526
2008	Supervisor	14	43	13	18	10	1	58	29	186
2008	Non-supervisor	14	40	15	19	10	3	55	29	593

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	23	6	1	0	1	0	93	1	181
2019	Non-supervisor	65	24	6	2	0	2	0	92	2	510

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	47	6	8	2	0	84	10	182
2019	Non-supervisor	32	46	12	7	1	2	79	9	512
2018	Supervisor	30	46	13	8	2	1	77	10	151
2018	Non-supervisor	33	40	13	8	2	2	76	11	407
2017	Supervisor	29	48	11	10	2	0	77	12	158
2017	Non-supervisor	26	42	17	9	4	3	70	13	433
2014	Supervisor	30	39	18	9	3	1	69	12	155
2014	Non-supervisor	26	41	15	11	5	2	69	16	434
2011	Supervisor	38	44	11	5	2	0	82	6	198
2011	Non-supervisor	37	42	12	6	2	2	81	8	526

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	46	19	13	3	2	0	64	16	182
2019	Non-supervisor	20	40	18	13	4	5	0	63	18	508

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	32	7	3	5	1	1	85	9	183
2019	Non-supervisor	37	36	11	9	3	3	1	76	13	509
2018	Supervisor	34	40	13	8	3	1	1	76	11	150
2018	Non-supervisor	28	35	14	13	5	3	2	66	19	409
2017	Supervisor	46	34	12	6	2	0	0	81	7	157
2017	Non-supervisor	32	35	14	9	4	4	2	71	14	432
2014	Supervisor	40	40	8	8	4	0	0	80	12	155
2014	Non-supervisor	29	39	10	10	5	5	2	74	15	432
2011	Supervisor	42	37	10	8	3	2	0	80	11	196
2011	Non-supervisor	38	33	12	9	4	4	0	74	13	526
2008	Supervisor	51	32	5	9	2	1	0	84	11	186
2008	Non-supervisor	39	35	8	8	5	5	1	78	14	591

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	44	12	1	2	0	0	84	4	183
2019	Non-supervisor	38	38	16	4	2	2	0	77	6	511
2018	Supervisor	39	39	15	7	0	0	0	78	7	150
2018	Non-supervisor	34	39	16	5	3	2	1	75	8	409

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	23	22	11	9	7	5	52	23	183
2019	Non-supervisor	21	24	19	11	8	14	3	54	23	512
2018	Supervisor	19	25	20	13	11	4	7	50	27	149
2018	Non-supervisor	19	21	18	13	10	16	3	49	29	410
2017	Supervisor	22	24	21	12	10	6	6	52	24	157
2017	Non-supervisor	13	22	20	14	14	12	6	42	33	433
2014	Supervisor	22	19	18	16	8	10	6	50	29	155
2014	Non-supervisor	13	18	20	13	15	14	6	39	36	432
2011	Supervisor	16	23	18	16	10	11	6	47	31	197
2011	Non-supervisor	14	18	17	13	13	19	6	43	34	528

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	42	16	9	5	2	0	69	14	180
2019	Non-supervisor	25	36	14	15	7	4	0	63	23	509
2018	Supervisor	24	41	17	13	5	0	0	65	18	151
2018	Non-supervisor	22	33	17	13	9	5	1	59	23	407
2017	Supervisor	28	42	13	13	3	1	0	70	16	159
2017	Non-supervisor	28	32	16	10	8	5	2	64	19	432
2014	Supervisor	31	37	12	14	7	1	0	68	21	155
2014	Non-supervisor	23	32	17	13	12	3	1	57	25	432
2011	Supervisor	27	38	13	13	8	2	0	66	21	196
2011	Non-supervisor	30	31	16	13	8	2	1	63	21	528
2008	Supervisor	21	47	10	12	8	2	0	69	20	186
2008	Non-supervisor	23	34	18	15	8	3	0	58	24	592

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	28	15	23	10	2	3	50	34	183
2019	Non-supervisor	21	23	15	17	17	3	3	47	37	512
2018	Supervisor	13	29	16	18	18	3	3	45	38	151
2018	Non-supervisor	17	23	16	16	20	3	5	43	39	410
2017	Supervisor	16	27	14	17	21	1	4	45	40	159
2017	Non-supervisor	16	20	14	17	24	5	4	39	45	432
2014	Supervisor	18	22	18	18	20	3	2	42	39	155
2014	Non-supervisor	9	18	17	19	30	4	4	29	53	432
2011	Supervisor	17	20	19	21	20	1	2	39	42	197
2011	Non-supervisor	14	22	13	22	24	2	4	38	48	527
2008	Supervisor	14	38	14	16	15	1	2	54	32	183
2008	Non-supervisor	13	29	15	18	20	2	3	44	40	594

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	31	18	2	3	0	3	76	6	182
2019	Non-supervisor	55	20	10	6	3	0	5	80	10	510

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	6	3	1	2	0	15	94	3	183
2019	Non-supervisor	59	8	6	4	8	1	14	79	14	509

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	25	9	2	1	0	3	88	3	183
2019	Non-supervisor	49	19	17	6	4	2	3	72	11	508

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	23	12	7	2	0	5	77	10	182
2019	Non-supervisor	40	17	18	9	7	3	7	63	17	509

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	11	6	3	3	1	7	88	6	183
2019	Non-supervisor	56	11	11	7	5	3	7	74	13	507

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	79	9	1	4	2	0	5	93	6	182
2019	Non-supervisor	69	12	7	2	2	2	5	88	5	507

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	8	3	1	1	2	4	95	2	182
2019	Non-supervisor	76	8	5	2	2	3	4	90	5	508

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	4	3	0	0	0	10	97	0	183
2019	Non-supervisor	74	8	3	0	2	1	11	93	3	507

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	56	11	4	0	3	0	85	4	181
2019	Non-supervisor	24	41	20	10	2	4	0	68	12	511
2018	Supervisor	30	43	18	7	2	1	0	73	9	151
2018	Non-supervisor	24	37	20	8	4	6	0	65	13	408
2017	Supervisor	32	49	11	4	3	1	0	83	6	159
2017	Non-supervisor	19	37	22	10	7	3	2	59	18	433

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	43	5	4	2	0	89	6	181
2019	Non-supervisor	47	34	12	4	2	1	82	6	504
2018	Supervisor	51	40	5	3	1	1	91	4	153
2018	Non-supervisor	46	37	8	5	2	1	85	7	406
2017	Supervisor	52	38	6	3	0	1	91	3	158
2017	Non-supervisor	40	42	10	3	2	3	85	5	432
2014	Supervisor	47	39	8	3	2	1	87	5	155
2014	Non-supervisor	40	35	12	7	2	4	78	9	432
2011	Supervisor	43	36	13	5	3	1	80	7	196
2011	Non-supervisor	38	37	13	5	3	4	77	9	525

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	34	5	0	0	1	1	94	0	183
2019	Non-supervisor	55	32	8	2	1	2	1	89	2	508
2018	Supervisor	54	39	6	2	0	0	0	92	2	152
2018	Non-supervisor	47	34	12	2	2	3	0	83	5	407
2017	Supervisor	53	38	7	0	2	0	0	91	2	159
2017	Non-supervisor	40	36	12	4	4	4	1	80	8	433
2014	Supervisor	47	37	10	1	1	3	0	87	3	155
2014	Non-supervisor	40	35	11	4	3	7	0	81	7	432

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	32	2	2	0	0	0	96	2	183
2019	Non-supervisor	62	27	6	3	2	1	0	90	4	507
2018	Supervisor	52	37	6	3	2	0	0	89	4	152
2018	Non-supervisor	55	31	7	4	2	0	0	86	6	407
2017	Supervisor	53	37	6	2	2	0	0	90	4	157
2017	Non-supervisor	45	39	9	4	2	1	0	85	6	433
2014	Supervisor	52	34	8	4	1	1	0	87	5	155
2014	Non-supervisor	46	37	11	3	3	0	0	82	7	431
2011	Supervisor	45	39	9	5	2	0	0	84	7	196
2011	Non-supervisor	46	36	10	5	3	0	0	83	8	524
2008	Supervisor	38	42	9	7	2	1	1	81	10	185
2008	Non-supervisor	39	41	10	7	3	0	0	81	9	594

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	36	10	2	0	0	87	3	183
2019	Non-supervisor	51	28	11	6	3	1	80	9	508
2018	Supervisor	39	39	13	5	3	1	79	9	153
2018	Non-supervisor	43	29	16	7	4	1	73	11	404
2017	Supervisor	37	39	13	6	5	1	76	11	158
2017	Non-supervisor	35	33	15	9	6	1	69	16	431
2014	Supervisor	33	37	17	7	5	1	70	13	155
2014	Non-supervisor	29	37	18	9	7	1	66	16	432
2011	Supervisor	37	34	14	9	4	1	72	13	198
2011	Non-supervisor	35	34	16	9	6	0	69	15	528

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	38	9	4	1	0	86	5	183
2019	Non-supervisor	46	32	12	6	3	1	78	9	508
2018	Supervisor	34	42	11	9	2	1	78	11	153
2018	Non-supervisor	40	35	14	7	4	0	75	11	404
2017	Supervisor	37	38	15	6	4	1	75	10	158
2017	Non-supervisor	33	37	15	9	6	0	70	15	433
2014	Supervisor	34	37	16	10	3	0	71	13	154
2014	Non-supervisor	28	42	15	9	6	0	70	15	432
2011	Supervisor	35	42	11	7	4	0	78	11	198
2011	Non-supervisor	35	37	14	9	5	0	72	15	526
2008	Supervisor	31	40	10	11	6	1	72	18	186
2008	Non-supervisor	31	39	13	12	4	0	71	16	592

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	25	17	11	6	0	0	67	16	183
2019	Non-supervisor	39	20	14	12	9	5	1	63	22	510
2018	Supervisor	32	24	20	12	9	3	0	57	22	153
2018	Non-supervisor	32	25	17	12	9	5	1	60	22	408
2017	Supervisor	34	19	21	12	10	3	1	55	22	158
2017	Non-supervisor	28	24	18	12	13	5	1	55	26	433
2014	Supervisor	33	25	11	19	10	2	0	59	29	155
2014	Non-supervisor	27	23	18	12	15	4	1	52	28	431
2011	Supervisor	33	26	14	15	9	2	1	61	25	196
2011	Non-supervisor	30	26	16	13	11	3	1	59	25	525
2008	Supervisor	29	23	21	13	11	3	0	53	25	186
2008	Non-supervisor	30	26	15	15	7	7	0	60	24	590

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	39	32	28	183
2019	Non-supervisor	42	22	35	511
2018	Supervisor	47	28	25	153
2018	Non-supervisor	38	26	36	411
2017	Supervisor	45	25	30	159
2017	Non-supervisor	35	27	38	433
2014	Supervisor	45	28	28	155
2014	Non-supervisor	40	31	28	432
2011	Supervisor	41	28	31	196
2011	Non-supervisor	33	33	33	528

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	6	20	68	0	0	6	71
2019	Non-supervisor	9	20	41	3	16	10	212
2018	Supervisor	10	19	68	1	0	2	72
2018	Non-supervisor	11	25	45	3	11	6	150
2017	Supervisor	14	15	67	3	0	1	72
2017	Non-supervisor	15	15	52	3	8	7	154
2014	Supervisor	11	13	58	9	9999	9	70
2014	Non-supervisor	13	13	64	3	9999	6	176
2011	Supervisor	18	15	60	4	9999	4	82
2011	Non-supervisor	12	16	54	6	9999	12	174

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	45	4	2	1	1	9	92	3	183
2019	Non-supervisor	28	46	11	7	2	1	4	79	10	509

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	21	4	1	1	2	9	93	2	182
2019	Non-supervisor	56	25	7	1	1	6	4	90	2	506

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	183
2019	Non-supervisor	9	91	512
2018	Supervisor	14	86	153
2018	Non-supervisor	14	86	410

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	69	31	16
2019	Non-supervisor	63	37	48
2018	Supervisor	35	65	22
2018	Non-supervisor	54	46	59

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	16
2019	Non-supervisor	100	48
2018	Supervisor	100	22
2018	Non-supervisor	100	59

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	16
2019	Non-supervisor	42	58	47
2018	Supervisor	31	69	22
2018	Non-supervisor	41	59	60

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	52	48	16
2019	Non-supervisor	46	54	47
2018	Supervisor	45	55	22
2018	Non-supervisor	52	48	60

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	16
2019	Non-supervisor	35	65	47
2018	Supervisor	55	45	22
2018	Non-supervisor	34	66	60

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	16
2019	Non-supervisor	28	72	47
2018	Supervisor	36	64	22
2018	Non-supervisor	31	69	60

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	16
2019	Non-supervisor	51	49	47
2018	Supervisor	49	51	22
2018	Non-supervisor	60	40	60

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	16
2019	Non-supervisor	19	81	47
2018	Supervisor	36	64	22
2018	Non-supervisor	19	81	60

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	16
2019	Non-supervisor	100	47
2018	Supervisor	100	22
2018	Non-supervisor	100	60

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	16
2019	Non-supervisor	39	61	47
2018	Supervisor	31	69	22
2018	Non-supervisor	39	61	60

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	16
2019	Non-supervisor	41	59	46
2018	Supervisor	63	37	22
2018	Non-supervisor	52	48	60

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	16
2019	Non-supervisor	26	74	46
2018	Supervisor	31	69	22
2018	Non-supervisor	31	69	60

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	183
2019	Non-supervisor	15	85	511

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	18	16	6	5	27	11	57	17	183
2019	Non-supervisor	18	12	15	6	4	36	9	54	18	510
2018	Supervisor	20	24	20	7	4	23	2	59	14	151
2018	Non-supervisor	14	14	17	6	5	37	6	49	20	406
2017	Supervisor	17	24	15	7	3	28	5	62	15	159
2017	Non-supervisor	13	17	14	6	6	35	8	54	21	432
2014	Supervisor	24	18	17	8	5	25	4	58	18	155
2014	Non-supervisor	13	12	19	5	4	35	12	48	17	431

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	37	11	3	1	4	0	85	4	182
2019	Non-supervisor	38	31	13	6	2	10	1	77	9	513
2018	Supervisor	37	37	13	6	2	5	0	79	8	151
2018	Non-supervisor	33	28	14	6	3	14	1	73	10	407
2017	Supervisor	32	38	18	3	2	6	0	75	5	159
2017	Non-supervisor	27	30	15	7	3	15	2	70	12	432
2014	Supervisor	31	34	15	4	3	12	1	74	8	155
2014	Non-supervisor	22	28	19	6	3	20	3	64	12	431
2011	Supervisor	32	36	16	5	4	8	0	74	9	196
2011	Non-supervisor	33	34	14	6	2	11	0	75	10	528

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	183
2019	Non-supervisor	8	92	511
2018	Supervisor	3	97	153
2018	Non-supervisor	7	93	409

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	52	48	12
2019	Non-supervisor	85	15	42

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	42

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	24	76	40

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	40

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	40

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	40

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	40

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	28	72	40

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	15	85	40

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	40

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	12
2019	Non-supervisor	46	54	40

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	183
2019	Non-supervisor	8	92	510

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	16	19	3	0	33	8	61	7	183
2019	Non-supervisor	19	13	13	3	2	39	10	63	11	513
2018	Supervisor	25	16	22	1	1	33	3	62	4	153
2018	Non-supervisor	15	13	20	2	3	41	6	52	11	407
2017	Supervisor	16	24	11	2	2	37	9	74	7	159
2017	Non-supervisor	14	14	17	3	3	40	9	55	12	432
2014	Supervisor	24	17	11	1	1	35	10	76	4	155
2014	Non-supervisor	12	12	16	2	2	45	11	53	10	431

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	36	12	0	0	4	0	87	0	183
2019	Non-supervisor	40	30	14	3	2	10	1	79	6	513
2018	Supervisor	38	36	13	1	1	10	0	83	3	153
2018	Non-supervisor	33	31	13	3	3	15	1	77	7	407
2017	Supervisor	36	43	11	1	1	8	0	86	2	158
2017	Non-supervisor	29	30	16	3	3	15	3	73	8	431
2014	Supervisor	34	34	13	1	2	15	1	81	4	154
2014	Non-supervisor	24	30	16	2	2	24	2	73	6	431
2011	Supervisor	38	37	11	2	0	11	0	84	3	197
2011	Non-supervisor	41	29	13	4	1	12	0	79	6	528

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	27	23	17	14	0	3	44	32	183
2019	Non-supervisor	25	26	24	9	14	0	1	52	23	510
2018	Supervisor	12	27	26	17	17	0	1	39	35	153
2018	Non-supervisor	22	20	26	14	15	1	3	43	31	409
2017	Supervisor	12	30	23	17	16	0	2	42	34	158
2017	Non-supervisor	18	21	20	15	21	0	4	41	38	430

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	26	31	20	13	1	35	33	183
2019	Non-supervisor	34	30	21	9	5	0	65	15	512
2018	Supervisor	7	25	28	22	17	0	33	39	152
2018	Non-supervisor	24	30	24	14	7	1	55	21	410
2017	Supervisor	7	20	31	21	20	0	27	41	159
2017	Non-supervisor	22	28	26	14	7	2	52	22	432

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	34	27	15	6	0	1	51	21	180
2019	Non-supervisor	41	31	16	7	4	1	0	73	11	509
2018	Supervisor	15	29	26	19	11	0	0	44	30	153
2018	Non-supervisor	31	29	19	10	9	0	3	61	20	408
2017	Supervisor	10	26	39	14	10	0	1	37	24	157
2017	Non-supervisor	31	26	21	11	7	1	4	59	18	433

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	30	29	17	10	0	1	43	27	181
2019	Non-supervisor	38	26	16	12	6	1	1	65	18	508
2018	Supervisor	13	27	23	20	18	0	0	40	38	153
2018	Non-supervisor	28	20	23	15	11	1	3	49	27	409
2017	Supervisor	10	25	31	20	13	0	1	35	33	159
2017	Non-supervisor	27	21	22	14	11	0	4	51	26	430

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	30	14	13	5	2	67	18	182
2019	Non-supervisor	67	18	6	2	1	5	90	3	508
2018	Supervisor	33	27	16	11	11	3	62	22	153
2018	Non-supervisor	57	17	11	3	2	10	82	6	407
2017	Supervisor	26	32	19	7	10	6	62	19	159
2017	Non-supervisor	54	20	7	4	2	13	85	7	432

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	25	27	11	6	0	1	55	18	183
2019	Non-supervisor	47	24	13	9	5	1	1	73	14	511
2018	Supervisor	25	30	18	14	13	0	0	55	27	153
2018	Non-supervisor	40	26	16	7	8	1	2	68	16	408
2017	Supervisor	19	33	26	13	8	0	1	53	21	159
2017	Non-supervisor	34	27	22	9	6	0	3	63	15	429

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	47	19	5	3	0	1	72	8	183
2019	Non-supervisor	33	33	21	8	3	1	1	67	12	512
2018	Supervisor	14	43	24	13	6	0	1	57	19	152
2018	Non-supervisor	29	28	24	11	5	1	2	59	16	407
2017	Supervisor	24	32	28	10	5	0	1	57	15	159
2017	Non-supervisor	26	28	21	12	7	2	3	58	20	430

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	40	28	11	4	0	1	56	15	182
2019	Non-supervisor	36	32	20	6	4	1	1	69	11	510
2018	Supervisor	12	34	29	16	8	0	1	47	24	152
2018	Non-supervisor	27	31	21	12	6	1	3	60	18	406
2017	Supervisor	9	33	29	18	9	0	1	43	27	159
2017	Non-supervisor	26	28	23	12	7	1	3	56	20	430

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	39	23	12	3	0	1	62	15	183
2019	Non-supervisor	33	28	20	11	6	1	0	62	17	510
2018	Supervisor	20	36	24	14	5	0	0	56	20	152
2018	Non-supervisor	30	28	20	14	6	0	1	59	20	408
2017	Supervisor	16	42	24	11	6	0	1	58	17	159
2017	Non-supervisor	29	25	20	16	7	1	3	56	23	432

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	28	14	8	3	0	1	74	11	183
2019	Non-supervisor	47	25	15	7	4	1	0	74	12	511

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	30	27	12	6	0	1	55	18	182
2019	Non-supervisor	43	34	13	5	4	1	0	78	9	507
2018	Supervisor	19	31	24	17	9	0	0	50	26	152
2018	Non-supervisor	39	28	17	11	5	0	2	67	16	408
2017	Supervisor	17	34	24	12	12	0	1	52	24	159
2017	Non-supervisor	36	30	18	9	3	0	3	69	12	430

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	24	10	2	5	0	1	83	7	183
2019	Non-supervisor	59	19	11	5	4	1	1	80	9	512
2018	Supervisor	58	20	12	5	3	0	2	79	8	152
2018	Non-supervisor	54	21	11	6	5	0	3	77	11	403
2017	Supervisor	58	20	10	7	4	0	1	79	12	159
2017	Non-supervisor	49	23	14	6	5	0	2	74	12	433

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	10	3	1	0	1	7	96	1	183
2019	Non-supervisor	74	11	4	1	2	1	7	92	4	512
2018	Supervisor	71	16	3	1	1	3	6	95	2	151
2018	Non-supervisor	71	12	4	2	4	1	7	89	6	404

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	12	4	5	1	0	4	90	6	183
2019	Non-supervisor	77	9	4	3	3	1	3	89	7	512
2018	Supervisor	72	12	5	4	4	1	3	87	8	152
2018	Non-supervisor	65	14	9	2	4	1	5	84	7	408
2017	Supervisor	72	16	5	2	3	0	2	89	5	159
2017	Non-supervisor	68	14	4	5	4	1	4	86	9	432

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	25	8	5	1	0	1	86	6	181
2019	Non-supervisor	64	20	9	2	3	0	2	86	6	510
2018	Supervisor	50	37	8	3	2	0	0	87	5	152
2018	Non-supervisor	60	21	9	4	3	0	3	83	7	408
2017	Supervisor	54	23	14	4	4	1	1	77	8	158
2017	Non-supervisor	54	28	7	5	3	0	4	84	8	431

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	21	9	5	3	0	2	82	8	181
2019	Non-supervisor	66	17	7	4	3	1	2	86	8	510
2018	Supervisor	56	21	9	6	6	0	2	78	12	152
2018	Non-supervisor	58	16	12	7	5	0	2	76	12	408
2017	Supervisor	61	21	9	3	4	0	2	83	7	159
2017	Non-supervisor	57	18	11	6	5	0	3	78	11	431

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	33	13	7	1	0	1	78	8	181
2019	Non-supervisor	63	4	1	0	1	1	31	97	1	505
2018	Supervisor	40	31	15	10	3	0	1	72	13	152
2018	Non-supervisor	58	4	3	0	1	0	33	93	2	407
2017	Supervisor	46	23	19	8	2	0	1	70	11	159
2017	Non-supervisor	53	6	2	1	0	0	38	96	1	432

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	15	4	3	0	0	3	92	3	182
2019	Non-supervisor	72	14	6	1	0	1	6	92	1	508
2018	Supervisor	70	22	4	3	0	0	1	93	3	152
2018	Non-supervisor	63	17	7	1	1	0	10	89	3	409
2017	Supervisor	70	17	7	1	1	0	4	90	3	159
2017	Non-supervisor	69	15	5	2	0	0	9	93	2	429

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	87	6	4	0	1	0	2	95	1	183
2019	Non-supervisor	76	11	4	2	2	1	4	92	4	510
2018	Supervisor	82	11	2	1	2	0	2	95	3	152
2018	Non-supervisor	71	13	6	2	2	1	6	89	4	408
2017	Supervisor	78	12	5	1	1	0	3	93	3	159
2017	Non-supervisor	67	12	6	4	3	1	7	86	7	432

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	27	14	3	1	0	1	83	4	183
2019	Non-supervisor	50	25	16	5	2	1	1	76	7	510
2018	Supervisor	50	31	14	2	2	0	0	82	4	151
2018	Non-supervisor	42	30	16	5	3	0	4	75	8	409
2017	Supervisor	51	27	16	4	3	0	1	78	7	158
2017	Non-supervisor	41	32	16	5	3	0	4	76	8	432

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	29	42	17	1	0	1	40	18	182
2019	Non-supervisor	24	37	28	8	2	1	0	62	10	514
2018	Supervisor	9	24	38	23	5	0	0	34	29	152
2018	Non-supervisor	19	37	32	8	4	0	0	56	12	409
2017	Supervisor	3	28	43	21	6	0	0	30	26	158
2017	Non-supervisor	12	33	38	13	3	0	1	46	16	433

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	22	47	16	8	0	1	24	29	183
2019	Non-supervisor	6	14	37	24	18	1	0	43	20	511
2018	Supervisor	13	26	35	19	7	0	0	26	38	150
2018	Non-supervisor	7	16	37	27	12	0	1	40	23	407
2017	Supervisor	8	25	46	20	1	0	0	21	33	158
2017	Non-supervisor	6	16	38	25	12	1	1	38	23	431

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	47	9	3	0	2	1	88	3	182
2019	Non-supervisor	41	41	8	5	1	3	0	85	6	514
2018	Supervisor	32	47	13	4	2	1	0	81	6	150
2018	Non-supervisor	35	43	11	5	2	3	0	81	8	407
2017	Supervisor	22	54	16	5	2	1	0	77	7	159
2017	Non-supervisor	24	40	16	9	5	6	0	69	14	433

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	45	14	6	1	1	78	7	183
2019	Non-supervisor	33	41	13	7	4	3	76	11	510
2018	Supervisor	31	41	14	10	3	1	73	13	152
2018	Non-supervisor	29	40	13	12	3	2	71	16	407
2017	Supervisor	18	49	18	11	4	1	67	14	158
2017	Non-supervisor	19	41	16	14	7	3	61	22	433

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	182
2019	Non-supervisor	21	79	512
2017	Supervisor	14	86	159
2017	Non-supervisor	24	76	432
2014	Supervisor	21	79	155
2014	Non-supervisor	23	77	431

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	97	3	25
2019	Non-supervisor	90	10	110
2017	Supervisor	86	14	23
2017	Non-supervisor	84	16	103
2014	Supervisor	74	26	32
2014	Non-supervisor	87	13	100

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	49	0	5	0	0	0	95	5	23
2019	Non-supervisor	51	31	4	8	6	0	0	82	14	98
2017	Supervisor	41	49	0	5	0	5	0	94	6	19
2017	Non-supervisor	46	38	6	4	7	0	0	84	10	87
2014	Supervisor	55	29	0	7	4	0	5	88	12	24
2014	Non-supervisor	44	34	8	8	5	1	0	79	13	87

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	28	29	15	16	1	1	11	89	182
2019	Non-supervisor	25	28	21	13	9	3	1	26	74	512
2018	Supervisor	19	30	27	13	12	0	0	19	81	152
2018	Non-supervisor	26	19	24	13	13	3	2	28	72	409
2017	Supervisor	17	34	25	12	11	0	1	17	83	159
2017	Non-supervisor	26	22	20	12	13	5	1	28	72	432

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	73	27	160
2019	Non-supervisor	65	35	368

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	154
2019	Non-supervisor	38	62	361
2018	Supervisor	18	82	122
2018	Non-supervisor	25	75	283

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	23	17	22	15	1	5	43	40	152
2019	Non-supervisor	20	24	15	18	13	1	8	49	34	360
2018	Supervisor	17	25	16	19	13	2	7	47	35	122
2018	Non-supervisor	13	24	18	20	17	1	7	40	41	284
2017	Supervisor	15	21	12	22	16	1	13	42	44	130
2017	Non-supervisor	11	24	16	18	18	2	11	40	42	296

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	9	17	18	44	1	7	14	67	151
2019	Non-supervisor	8	16	16	22	26	2	9	27	54	360
2018	Supervisor	2	5	17	18	46	4	8	8	73	123
2018	Non-supervisor	2	10	17	21	42	1	7	13	69	284
2017	Supervisor	0	9	6	19	52	3	11	10	83	130
2017	Non-supervisor	2	7	13	16	49	2	11	11	75	293

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	19	21	13	15	0	5	49	30	175
2019	Non-supervisor	34	15	15	13	13	2	8	55	29	504
2018	Supervisor	35	17	15	14	14	0	4	55	29	151
2018	Non-supervisor	30	16	15	12	17	1	9	51	32	411

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment