2019 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 41 4 10 3 0 0 83 13 666
2019 Part-time 51 38 0 12 0 0 0 88 12 27
2017 Full-time 37 46 5 9 3 0 0 83 12 568
2017 Part-time 47 36 13 4 0 0 0 83 4 23
2014 Full-time 42 43 4 9 2 0 0 85 11 558
2014 Part-time 51 42 4 3 0 0 0 93 3 29
2011 Full-time 45 45 3 5 2 0 0 90 7 686
2011 Part-time 48 41 0 8 0 3 0 92 8 36
2008 Full-time 40 45 6 8 1 0 0 85 9 741
2008 Part-time 60 30 2 5 2 0 0 90 7 39

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 27 5 8 2 0 0 85 10 666
2019 Part-time 64 24 3 10 0 0 0 87 10 27
2017 Full-time 52 30 6 8 3 0 0 83 11 567
2017 Part-time 57 25 4 14 0 0 0 82 14 23
2014 Full-time 50 30 6 9 4 0 1 80 13 558
2014 Part-time 59 24 0 11 0 3 4 89 11 29
2011 Full-time 57 25 5 10 3 0 1 82 13 686
2011 Part-time 62 27 6 2 2 0 0 89 5 36
2008 Full-time 54 26 5 11 4 0 0 80 15 741
2008 Part-time 55 30 11 3 2 0 0 85 5 38

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 33 4 7 4 0 0 85 11 664
2019 Part-time 52 20 7 15 6 0 0 72 21 27
2017 Full-time 42 34 6 10 7 0 0 77 17 567
2017 Part-time 53 25 13 9 0 0 0 78 9 23
2014 Full-time 33 30 8 17 13 0 0 62 30 558
2014 Part-time 30 20 11 18 20 0 0 51 38 29
2011 Full-time 48 34 7 7 3 0 0 83 10 687
2011 Part-time 42 46 6 3 3 0 0 88 6 35

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 37 12 8 4 0 1 76 12 660
2019 Part-time 48 18 13 14 0 0 7 70 15 27
2017 Full-time 35 38 15 9 4 0 0 73 13 567
2017 Part-time 38 40 18 5 0 0 0 77 5 23
2014 Full-time 34 40 11 10 5 0 1 74 15 558
2014 Part-time 34 34 14 10 4 0 4 71 14 29
2011 Full-time 39 36 13 7 4 0 1 76 11 686
2011 Part-time 25 47 6 11 6 0 6 76 17 36
2008 Full-time 30 42 12 10 5 0 1 73 15 740
2008 Part-time 31 38 5 18 3 0 5 73 21 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 33 6 3 2 0 0 90 4 661
2019 Part-time 56 23 7 14 0 0 0 79 14 27
2017 Full-time 48 38 7 4 2 0 0 87 6 566
2017 Part-time 65 31 0 4 0 0 0 96 4 23
2014 Full-time 48 37 6 7 2 1 0 85 8 557
2014 Part-time 48 25 9 11 0 0 7 79 11 29

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 29 8 5 3 1 0 84 8 664
2019 Part-time 78 4 4 10 0 0 4 85 10 27
2017 Full-time 46 31 10 8 4 0 0 78 12 567
2017 Part-time 73 27 0 0 0 0 0 100 0 23
2014 Full-time 42 35 10 8 4 1 0 78 12 557
2014 Part-time 45 21 14 14 0 0 6 71 15 29
2011 Full-time 45 36 8 7 4 0 0 81 12 688
2011 Part-time 61 28 3 3 6 0 0 88 8 36

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 41 11 7 4 0 0 78 11 663
2019 Part-time 53 29 11 7 0 0 0 82 7 27
2017 Full-time 28 45 13 9 5 0 0 73 14 567
2017 Part-time 53 34 9 0 5 0 0 87 5 23
2014 Full-time 29 44 12 9 5 0 0 73 15 558
2014 Part-time 34 46 16 3 0 0 0 80 3 29
2011 Full-time 37 38 13 7 4 0 0 76 11 686
2011 Part-time 31 34 23 9 3 0 0 65 12 35
2008 Full-time 34 43 12 8 4 0 0 76 12 734
2008 Part-time 38 44 10 9 0 0 0 81 9 38

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 37 12 10 3 0 1 74 14 665
2019 Part-time 57 29 4 6 3 0 0 87 9 27
2017 Full-time 27 36 17 13 7 0 0 63 20 568
2017 Part-time 49 29 8 5 5 5 0 82 10 23
2014 Full-time 26 36 15 15 7 1 0 63 22 557
2014 Part-time 41 28 13 10 7 0 0 69 17 29
2011 Full-time 29 38 16 12 6 0 0 67 17 686
2011 Part-time 36 34 14 8 5 3 0 72 14 36

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 39 11 8 4 0 0 77 12 666
2019 Part-time 45 31 16 4 6 0 0 75 9 27
2017 Full-time 29 44 10 12 4 0 0 74 16 568
2017 Part-time 53 29 13 0 5 0 0 82 5 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 40 7 3 2 1 0 88 5 663
2019 Part-time 48 25 24 3 0 0 0 73 3 27
2017 Full-time 40 43 9 5 2 1 0 83 8 565
2017 Part-time 56 30 5 5 5 0 0 86 9 23
2014 Full-time 43 41 9 4 2 1 0 85 6 558
2014 Part-time 52 31 18 0 0 0 0 82 0 29
2011 Full-time 51 37 7 3 2 0 0 89 4 685
2011 Part-time 41 45 6 8 0 0 0 86 8 36
2008 Full-time 49 38 7 3 3 1 0 87 6 739
2008 Part-time 56 28 6 3 0 7 0 91 3 38

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 38 12 9 4 0 0 76 13 665
2019 Part-time 58 29 4 9 0 0 0 87 9 27
2017 Full-time 29 37 17 10 7 1 0 67 17 567
2017 Part-time 45 37 9 0 10 0 0 81 10 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 35 9 6 1 0 0 85 7 663
2019 Part-time 56 36 8 0 0 0 0 92 0 27
2017 Full-time 44 38 11 3 3 0 0 82 6 566
2017 Part-time 74 17 5 5 0 0 0 91 5 23
2014 Full-time 56 32 8 2 2 0 0 88 4 558
2014 Part-time 56 34 10 0 0 0 0 90 0 29
2011 Full-time 57 32 7 3 1 0 0 89 4 684
2011 Part-time 46 28 26 0 0 0 0 74 0 36

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 39 12 9 4 0 0 75 13 661
2019 Part-time 42 33 9 10 3 3 0 78 13 27
2017 Full-time 29 44 12 10 5 1 0 73 15 566
2017 Part-time 47 26 13 9 0 0 5 76 10 23
2014 Full-time 25 41 15 13 6 0 0 66 19 557
2014 Part-time 24 48 13 4 3 0 7 78 7 29
2011 Full-time 34 41 9 10 5 0 0 76 15 684
2011 Part-time 26 42 17 6 6 3 0 70 12 34

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 37 13 8 3 0 0 76 11 663
2019 Part-time 47 34 12 4 3 0 0 81 6 27
2017 Full-time 36 34 14 9 7 0 0 70 16 566
2017 Part-time 51 35 13 0 0 0 0 87 0 23
2014 Full-time 28 38 14 13 6 0 1 66 19 558
2014 Part-time 45 31 13 3 3 0 4 79 7 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 43 11 5 2 0 0 81 8 661
2019 Part-time 40 43 4 7 3 0 4 86 10 27
2017 Full-time 31 40 14 9 5 0 1 72 14 566
2017 Part-time 52 39 9 0 0 0 0 91 0 23
2014 Full-time 32 39 15 9 5 0 0 71 14 558
2014 Part-time 42 42 6 4 6 0 0 84 10 29
2011 Full-time 42 40 10 5 2 0 0 82 7 683
2011 Part-time 41 45 5 3 0 3 3 91 3 36

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 40 10 6 2 0 0 82 8 666
2019 Part-time 54 36 6 4 0 0 0 89 4 27
2017 Full-time 34 42 12 6 5 0 0 77 11 567
2017 Part-time 53 34 13 0 0 0 0 87 0 23
2014 Full-time 35 42 13 6 3 0 0 78 9 558
2014 Part-time 45 34 17 4 0 0 0 79 4 29
2011 Full-time 43 40 9 6 3 0 0 83 8 686
2011 Part-time 39 41 11 9 0 0 0 80 9 36
2008 Full-time 39 44 8 6 3 0 0 83 9 739
2008 Part-time 45 42 7 6 0 0 0 87 6 39

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 31 13 4 4 0 0 79 8 662
2019 Part-time 65 15 9 12 0 0 0 80 12 26
2017 Full-time 43 31 14 7 4 1 1 75 11 566
2017 Part-time 40 39 5 8 5 0 4 82 13 23
2014 Full-time 43 34 14 6 3 0 0 78 9 558
2014 Part-time 49 31 17 0 3 0 0 80 3 29
2011 Full-time 36 35 18 7 3 0 1 71 11 686
2011 Part-time 40 46 11 0 3 0 0 86 3 36
2008 Full-time 31 35 19 10 5 0 0 66 14 741
2008 Part-time 53 20 25 0 0 0 2 75 0 38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 39 22 11 1 2 34 26 661
2019 Part-time 4 14 20 34 28 0 0 62 18 27
2017 Full-time 9 23 37 16 10 1 3 27 34 565
2017 Part-time 5 16 43 14 17 0 5 32 22 23
2014 Full-time 9 24 39 20 5 1 1 26 34 557
2014 Part-time 13 10 34 22 3 7 10 30 29 29
2011 Full-time 9 22 37 21 8 0 3 29 33 686
2011 Part-time 5 16 25 34 8 0 11 47 24 36
2008 Full-time 12 30 34 16 6 0 1 22 43 740
2008 Part-time 8 18 35 26 8 3 2 36 28 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 15 26 28 20 4 2 51 22 659
2019 Part-time 3 16 15 25 38 3 0 65 19 27
2017 Full-time 10 19 33 17 15 3 4 34 31 562
2017 Part-time 13 14 21 14 27 5 5 46 30 22
2014 Full-time 9 16 31 27 12 2 3 40 27 557
2014 Part-time 0 15 37 27 4 7 10 37 18 29
2011 Full-time 6 15 29 29 15 2 4 47 22 686
2011 Part-time 8 14 27 23 17 0 11 45 25 36
2008 Full-time 12 24 29 21 11 2 2 33 37 740
2008 Part-time 3 18 24 26 25 3 2 54 21 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 24 30 17 11 2 2 30 39 662
2019 Part-time 7 19 25 22 27 0 0 49 26 27
2017 Full-time 16 23 30 14 10 2 5 25 42 563
2017 Part-time 9 17 18 18 25 5 10 50 30 23
2014 Full-time 20 27 32 12 5 1 3 18 49 558
2014 Part-time 10 25 24 10 10 7 13 26 44 29
2011 Full-time 13 22 29 23 8 1 4 32 37 685
2011 Part-time 14 11 19 23 14 3 17 46 31 36
2008 Full-time 14 25 29 19 7 2 4 28 42 738
2008 Part-time 19 23 20 18 15 3 2 35 44 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 5 12 31 31 19 1 1 51 17 659
2019 Part-time 0 8 19 34 40 0 0 74 8 27
2017 Full-time 6 17 33 24 15 1 4 40 25 562
2017 Part-time 9 8 30 5 39 5 5 49 19 23
2014 Full-time 6 16 38 26 10 1 2 37 23 555
2014 Part-time 0 14 38 21 10 4 13 37 17 29
2011 Full-time 8 19 33 26 11 1 3 38 27 687
2011 Part-time 6 11 27 37 14 0 6 54 18 36
2008 Full-time 9 20 36 22 10 0 2 33 30 742
2008 Part-time 3 14 35 33 14 0 2 47 17 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 14 28 25 20 3 3 47 24 657
2019 Part-time 9 4 16 34 37 0 0 71 13 26
2017 Full-time 13 18 30 19 14 1 5 35 33 561
2017 Part-time 9 21 21 14 25 5 5 44 33 23
2014 Full-time 18 24 32 15 7 1 3 23 44 556
2014 Part-time 22 24 21 13 10 0 10 26 51 29
2011 Full-time 15 24 30 18 9 1 4 28 41 684
2011 Part-time 6 17 30 18 11 0 17 35 28 35
2008 Full-time 17 22 31 15 10 1 4 27 41 740
2008 Part-time 6 10 39 19 19 2 5 41 17 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 22 25 22 14 6 2 39 34 657
2019 Part-time 8 18 11 19 34 7 3 59 28 27
2017 Full-time 15 25 25 17 10 4 4 29 44 564
2017 Part-time 13 13 39 9 18 0 9 29 28 23
2014 Full-time 8 17 30 26 13 2 5 42 27 556
2014 Part-time 4 26 30 17 3 4 16 25 38 29
2011 Full-time 8 17 30 24 14 1 5 41 27 687
2011 Part-time 9 17 20 11 25 0 19 44 32 36
2008 Full-time 16 29 30 14 7 1 3 22 46 739
2008 Part-time 10 17 22 19 20 5 7 44 30 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 32 22 11 3 2 35 31 663
2019 Part-time 11 10 19 36 21 4 0 59 22 27
2017 Full-time 13 19 36 16 9 3 4 27 35 565
2017 Part-time 5 17 34 14 22 5 5 39 24 23
2014 Full-time 13 21 37 18 6 2 2 25 36 555
2014 Part-time 11 14 34 7 10 7 17 22 33 29

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 28 30 17 8 1 1 25 45 662
2019 Part-time 4 29 32 20 15 0 0 35 33 27
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 19 3 5 2 0 1 90 7 662
2019 Part-time 78 18 4 0 0 0 0 96 0 27
2017 Full-time 62 28 3 4 2 0 1 90 6 566
2017 Part-time 68 13 5 5 5 0 5 85 10 23
2014 Full-time 72 19 3 5 2 0 0 90 6 558
2014 Part-time 76 17 0 4 3 0 0 93 7 29
2011 Full-time 70 20 3 5 2 0 1 91 6 687
2011 Part-time 62 30 0 3 2 0 3 95 5 36
2008 Full-time 70 17 4 5 2 0 1 89 8 741
2008 Part-time 76 17 0 0 7 0 0 93 7 39

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 34 14 6 5 6 3 73 12 663
2019 Part-time 54 13 13 3 3 7 8 78 7 27
2017 Full-time 27 32 15 9 7 5 5 65 18 564
2017 Part-time 43 17 27 0 0 0 13 69 0 23
2014 Full-time 27 30 17 10 8 4 4 62 19 558
2014 Part-time 27 33 20 0 3 10 7 72 4 29

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 28 7 6 2 1 0 85 8 663
2019 Part-time 63 25 8 0 4 0 0 88 4 27
2017 Full-time 47 31 8 8 5 1 0 79 13 568
2017 Part-time 52 36 12 0 0 0 0 88 0 23
2014 Full-time 45 29 10 9 6 1 0 75 15 558
2014 Part-time 53 37 4 3 3 0 0 90 6 29

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 35 3 5 1 0 0 90 6 661
2019 Part-time 73 24 3 0 0 0 0 97 0 26
2017 Full-time 44 41 7 6 2 0 0 85 7 568
2017 Part-time 57 25 5 13 0 0 0 82 13 23
2014 Full-time 41 41 9 5 3 0 0 83 8 558
2014 Part-time 51 39 8 0 3 0 0 89 3 29

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 37 9 3 1 1 0 87 4 663
2019 Part-time 61 30 3 4 0 3 0 94 4 27
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 24 10 5 2 1 3 83 7 663
2019 Part-time 50 30 17 4 0 0 0 80 4 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 33 10 7 4 0 1 79 11 660
2019 Part-time 57 20 7 9 3 0 4 80 12 27
2017 Full-time 41 34 10 9 4 1 2 77 13 568
2017 Part-time 53 25 9 5 9 0 0 77 14 23
2014 Full-time 37 35 13 9 6 1 1 72 15 558
2014 Part-time 47 36 14 4 0 0 0 82 4 29
2011 Full-time 40 35 12 7 5 0 1 76 12 688
2011 Part-time 45 35 11 6 3 0 0 80 9 36
2008 Full-time 31 36 14 11 7 1 1 67 18 740
2008 Part-time 37 40 7 11 4 0 0 77 15 38

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 28 9 3 3 2 1 84 7 661
2019 Part-time 62 24 11 3 0 0 0 86 3 26
2017 Full-time 48 29 10 6 4 3 1 80 10 567
2017 Part-time 53 24 13 0 5 5 0 81 5 23
2014 Full-time 39 33 12 8 4 2 1 75 12 558
2014 Part-time 58 35 6 0 0 0 0 94 0 29
2011 Full-time 46 32 9 5 5 2 1 80 10 686
2011 Part-time 49 32 11 3 3 0 3 83 6 35
2008 Full-time 40 31 11 9 5 2 1 73 15 739
2008 Part-time 48 31 8 10 0 2 0 82 10 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 31 9 5 2 1 1 83 7 659
2019 Part-time 61 19 11 3 6 0 0 80 9 27
2017 Full-time 46 34 9 7 4 0 0 80 11 568
2017 Part-time 49 33 13 0 5 0 0 82 5 23
2014 Full-time 39 36 9 9 6 0 0 76 15 556
2014 Part-time 59 24 17 0 0 0 0 83 0 29
2011 Full-time 44 35 10 6 4 1 0 80 11 686
2011 Part-time 42 42 11 2 0 0 3 86 3 36
2008 Full-time 39 34 10 11 5 0 1 73 16 740
2008 Part-time 38 42 8 10 2 0 0 80 12 38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 87 10 1 1 0 0 0 97 2 660
2019 Part-time 91 9 0 0 0 0 0 100 0 27
2017 Full-time 80 15 2 2 1 0 1 96 2 568
2017 Part-time 95 0 0 0 5 0 0 95 5 23
2014 Full-time 79 14 2 2 2 0 0 94 4 558
2014 Part-time 87 13 0 0 0 0 0 100 0 29
2011 Full-time 83 11 3 2 1 0 1 95 3 687
2011 Part-time 73 22 0 2 2 0 0 95 5 36
2008 Full-time 80 11 2 2 2 0 1 93 5 738
2008 Part-time 88 7 0 3 2 0 0 95 5 39

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 20 7 3 1 1 3 88 5 664
2019 Part-time 73 7 8 3 0 0 9 88 3 27
2017 Full-time 52 25 7 6 4 3 3 82 11 567
2017 Part-time 74 21 0 5 0 0 0 95 5 23
2014 Full-time 51 26 6 5 5 2 4 82 11 558
2014 Part-time 62 17 3 4 0 0 14 92 4 29
2011 Full-time 51 26 6 7 4 1 4 82 11 688
2011 Part-time 56 22 0 5 6 5 5 87 13 36

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 22 7 3 3 1 1 88 5 663
2019 Part-time 82 10 4 0 0 4 0 96 0 27
2017 Full-time 55 26 10 5 2 2 0 83 8 567
2017 Part-time 70 25 0 5 0 0 0 95 5 23

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 28 7 4 4 0 0 85 8 666
2019 Part-time 70 14 4 9 3 0 0 84 12 27
2017 Full-time 50 28 9 7 5 1 0 79 11 566
2017 Part-time 65 25 5 5 0 0 0 91 5 23
2014 Full-time 45 30 10 8 7 0 0 75 15 558
2014 Part-time 50 40 7 0 3 0 0 90 3 29
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 12 5 3 7 0 78 9 658
2019 Part-time 35 38 8 8 3 7 0 79 12 27
2017 Full-time 28 36 14 9 5 9 0 70 14 568
2017 Part-time 31 25 30 5 0 10 0 62 5 23
2014 Full-time 24 37 17 7 4 10 0 68 12 558
2014 Part-time 35 30 15 6 0 14 0 76 7 29
2011 Full-time 25 32 15 12 8 8 1 62 22 683
2011 Part-time 16 42 14 5 3 20 0 73 10 36

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 38 15 7 4 3 0 74 11 657
2019 Part-time 43 30 14 7 6 0 0 73 13 27
2017 Full-time 23 41 14 11 6 4 1 67 19 568
2017 Part-time 31 26 26 13 0 5 0 60 13 23
2014 Full-time 23 34 20 13 7 4 0 59 20 558
2014 Part-time 21 47 25 7 0 0 0 68 7 29
2011 Full-time 23 35 20 12 9 2 0 59 20 684
2011 Part-time 16 42 19 3 5 15 0 68 10 36
2008 Full-time 21 31 19 14 11 4 0 54 26 740
2008 Part-time 34 35 13 11 0 5 3 74 12 39

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 38 16 11 5 8 0 66 17 655
2019 Part-time 27 35 19 13 6 0 0 62 19 27
2017 Full-time 15 38 19 14 7 7 1 57 23 567
2017 Part-time 23 26 34 13 0 5 0 51 13 23
2014 Full-time 13 31 20 17 10 8 0 48 30 557
2014 Part-time 17 40 21 3 0 15 4 70 4 29
2011 Full-time 14 39 20 13 7 6 0 57 22 685
2011 Part-time 13 42 25 5 3 9 3 63 9 36
2008 Full-time 11 32 21 20 9 6 0 46 31 742
2008 Part-time 12 41 23 16 0 8 0 58 17 39

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 37 18 12 7 4 0 62 19 657
2019 Part-time 30 30 5 28 7 0 0 60 35 26
2017 Full-time 17 41 18 14 8 3 0 59 22 567
2017 Part-time 23 26 38 4 5 5 0 51 9 23
2014 Full-time 14 35 20 17 11 3 0 50 29 557
2014 Part-time 13 32 24 13 4 14 0 52 20 29
2011 Full-time 18 41 16 14 8 2 0 61 23 682
2011 Part-time 22 33 14 19 3 9 0 61 24 36
2008 Full-time 14 41 15 19 10 2 0 55 30 741
2008 Part-time 20 46 18 11 2 2 0 68 13 39

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 24 6 2 0 1 0 92 2 661
2019 Part-time 62 28 0 0 0 10 0 100 0 26
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 46 10 8 1 1 0 80 9 663
2019 Part-time 26 52 9 6 3 4 0 82 9 27
2017 Full-time 26 44 15 9 4 2 0 72 13 567
2017 Part-time 31 35 21 8 0 5 0 69 9 23
2014 Full-time 27 41 15 11 5 2 0 69 16 558
2014 Part-time 27 41 28 0 0 4 0 71 0 29
2011 Full-time 38 42 12 5 2 1 0 81 7 685
2011 Part-time 28 54 8 5 0 5 0 86 5 36

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 42 18 13 4 4 0 63 18 659
2019 Part-time 16 45 11 14 6 9 0 67 22 27

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 34 10 8 4 3 1 78 12 661
2019 Part-time 26 51 6 9 0 7 0 83 10 27
2017 Full-time 35 35 13 8 4 3 1 74 12 566
2017 Part-time 46 27 13 14 0 0 0 74 14 22
2014 Full-time 32 39 10 10 5 4 1 75 15 558
2014 Part-time 34 48 11 0 3 0 4 85 3 29
2011 Full-time 39 34 11 9 3 3 0 76 12 683
2011 Part-time 34 34 9 8 8 6 3 73 17 36
2008 Full-time 41 34 8 8 4 4 1 79 13 739
2008 Part-time 50 27 3 13 0 7 0 83 14 39

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 39 15 3 2 2 0 79 6 663
2019 Part-time 43 42 13 3 0 0 0 85 3 27

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 23 20 11 8 13 3 53 23 664
2019 Part-time 15 35 20 9 6 7 9 59 17 27
2017 Full-time 14 23 21 13 13 10 6 45 31 566
2017 Part-time 23 8 21 17 13 8 9 38 37 23
2014 Full-time 15 18 19 14 14 13 6 42 35 558
2014 Part-time 14 18 37 6 3 12 10 41 12 29
2011 Full-time 15 19 18 14 12 17 6 44 34 686
2011 Part-time 20 20 11 8 8 20 14 59 25 36

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 37 14 14 7 3 0 64 21 658
2019 Part-time 21 48 15 9 4 4 0 71 13 27
2017 Full-time 27 34 16 11 7 4 1 65 18 567
2017 Part-time 31 38 13 9 5 0 5 72 15 23
2014 Full-time 25 34 15 13 11 2 0 60 25 558
2014 Part-time 29 28 21 7 0 7 7 67 8 29
2011 Full-time 29 32 15 13 8 2 1 63 22 685
2011 Part-time 28 34 19 11 3 0 6 65 15 36
2008 Full-time 22 38 16 14 8 3 0 61 23 740
2008 Part-time 30 28 21 11 4 3 3 62 16 39

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 24 15 19 15 3 3 47 37 664
2019 Part-time 22 29 14 4 11 4 16 64 18 27
2017 Full-time 15 22 14 18 24 4 4 40 45 567
2017 Part-time 28 12 25 9 9 0 18 48 22 23
2014 Full-time 11 19 17 19 28 3 3 32 50 558
2014 Part-time 23 15 23 18 7 3 10 44 29 29
2011 Full-time 15 21 14 22 23 1 3 38 47 685
2011 Part-time 8 28 17 6 23 3 17 44 35 36
2008 Full-time 13 31 14 17 19 2 2 47 38 739
2008 Part-time 13 28 18 29 7 0 5 44 37 39

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 22 12 6 3 0 4 78 9 661
2019 Part-time 54 15 11 4 0 0 15 82 5 27

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 7 5 4 6 0 14 82 11 661
2019 Part-time 57 7 0 0 8 8 19 89 11 27

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 21 15 5 3 1 3 75 9 660
2019 Part-time 65 8 6 4 4 4 8 83 10 27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 18 17 8 5 2 6 66 15 660
2019 Part-time 51 12 4 3 7 4 19 82 13 27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 12 10 6 4 2 7 78 12 659
2019 Part-time 69 4 4 4 7 0 12 82 13 27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 12 6 3 2 1 5 89 5 658
2019 Part-time 76 0 4 0 9 0 12 86 10 27

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 8 4 2 2 3 4 91 4 659
2019 Part-time 88 0 0 0 0 0 12 100 0 27

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 7 3 0 2 1 11 94 2 659
2019 Part-time 73 8 4 0 0 0 15 95 0 27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 45 18 8 1 4 0 72 10 662
2019 Part-time 33 46 12 4 3 4 0 81 7 27
2017 Full-time 22 41 19 9 6 3 1 65 15 568
2017 Part-time 35 30 26 0 9 0 0 65 9 23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 36 9 4 2 1 0 84 6 655
2019 Part-time 43 32 19 6 0 0 0 75 6 27
2017 Full-time 42 41 9 3 2 3 0 86 5 566
2017 Part-time 58 34 8 0 0 0 0 92 0 23
2014 Full-time 41 36 11 6 2 4 0 80 8 558
2014 Part-time 44 41 10 0 0 4 0 89 0 29
2011 Full-time 39 36 14 5 3 3 0 78 8 682
2011 Part-time 38 37 6 14 3 3 0 77 17 36

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 33 7 2 1 2 1 91 2 661
2019 Part-time 55 31 11 0 0 3 0 89 0 27
2017 Full-time 43 36 11 3 3 3 0 82 7 568
2017 Part-time 45 52 0 0 0 0 4 100 0 23
2014 Full-time 41 35 11 3 3 6 0 82 6 558
2014 Part-time 45 41 10 0 0 4 0 89 0 29

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 28 5 2 1 0 0 92 4 660
2019 Part-time 62 24 4 9 0 0 0 87 9 27
2017 Full-time 46 39 9 3 2 0 0 86 6 566
2017 Part-time 63 33 0 5 0 0 0 95 5 23
2014 Full-time 47 36 11 4 3 0 0 83 6 558
2014 Part-time 63 33 0 0 4 0 0 96 4 28
2011 Full-time 45 37 10 5 3 0 0 83 8 681
2011 Part-time 50 36 8 3 3 0 0 86 6 36
2008 Full-time 39 41 10 7 3 0 0 80 10 741
2008 Part-time 45 39 8 8 0 0 0 83 8 39

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 30 11 5 2 1 0 82 7 661
2019 Part-time 54 29 4 4 9 0 0 83 13 27
2017 Full-time 35 35 15 8 6 1 0 70 15 566
2017 Part-time 51 30 9 10 0 0 0 82 10 22
2014 Full-time 30 36 18 8 7 1 0 67 16 558
2014 Part-time 33 48 15 4 0 0 0 81 4 29
2011 Full-time 36 34 15 9 5 1 0 70 15 687
2011 Part-time 36 30 19 11 3 0 0 67 14 36

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 34 11 6 2 1 0 80 8 661
2019 Part-time 49 30 9 4 9 0 0 79 13 27
2017 Full-time 33 38 15 8 5 0 0 71 14 567
2017 Part-time 54 28 9 9 0 0 0 82 9 23
2014 Full-time 30 40 15 9 6 0 0 70 15 557
2014 Part-time 30 51 15 4 0 0 0 81 4 29
2011 Full-time 35 38 13 9 5 0 0 73 14 685
2011 Part-time 36 39 13 8 3 0 0 75 11 36
2008 Full-time 31 39 13 12 5 0 0 70 17 740
2008 Part-time 36 46 13 5 0 0 0 82 5 39

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 22 15 12 9 4 0 64 21 663
2019 Part-time 44 22 21 4 6 0 4 69 9 27
2017 Full-time 28 23 19 12 12 5 1 54 25 567
2017 Part-time 44 20 14 9 5 5 4 70 15 23
2014 Full-time 29 23 16 15 13 4 0 54 29 558
2014 Part-time 27 18 27 4 12 0 11 51 18 28
2011 Full-time 31 26 15 13 11 3 1 59 25 682
2011 Part-time 34 23 8 13 11 9 3 64 28 36
2008 Full-time 29 25 16 14 9 6 0 58 24 738
2008 Part-time 34 24 16 18 2 6 0 62 21 39
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 42 24 34 665
2019 Part-time 30 43 27 26
2017 Full-time 38 26 36 568
2017 Part-time 39 34 27 23
2014 Full-time 42 30 28 558
2014 Part-time 41 34 25 29
2011 Full-time 35 33 33 685
2011 Part-time 41 25 34 36
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 46 9 6 2 1 5 82 8 662
2019 Part-time 25 43 18 4 0 4 7 76 5 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 24 6 1 1 5 5 91 2 658
2019 Part-time 60 13 13 0 0 8 7 85 0 27
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 664
2019 Part-time 17 83 27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 13 16 6 4 33 10 54 18 663
2019 Part-time 21 18 4 4 9 41 4 71 23 27
2017 Full-time 14 20 14 6 5 34 7 57 20 567
2017 Part-time 27 9 26 8 0 18 14 52 11 23
2014 Full-time 16 14 18 6 4 33 9 51 18 558
2014 Part-time 13 11 24 0 3 35 13 47 6 29

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 33 13 5 2 8 1 79 7 665
2019 Part-time 46 26 0 6 4 18 0 89 11 27
2017 Full-time 28 32 16 6 3 13 1 71 10 567
2017 Part-time 27 34 17 4 0 9 9 74 5 23
2014 Full-time 24 29 18 6 3 18 2 66 11 558
2014 Part-time 17 45 14 0 3 10 10 78 4 29
2011 Full-time 32 35 14 6 3 10 0 75 10 685
2011 Part-time 35 33 13 5 0 14 0 78 6 36
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 13 15 3 2 38 9 62 10 666
2019 Part-time 17 14 12 0 3 39 16 67 6 27
2017 Full-time 14 17 15 3 3 40 8 60 10 567
2017 Part-time 27 9 16 4 0 18 26 64 6 23
2014 Full-time 15 13 15 2 2 42 11 60 8 558
2014 Part-time 10 17 15 0 4 47 7 60 8 29

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 31 13 2 2 8 1 81 4 666
2019 Part-time 43 32 8 3 0 10 4 87 3 27
2017 Full-time 31 33 15 3 3 14 2 76 6 565
2017 Part-time 27 34 17 4 0 5 13 74 5 23
2014 Full-time 26 31 15 2 2 22 1 75 5 557
2014 Part-time 21 44 15 0 4 13 4 78 4 29
2011 Full-time 40 31 13 3 1 12 0 81 5 686
2011 Part-time 41 35 14 5 0 5 0 80 6 36
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 27 24 10 15 0 1 51 25 663
2019 Part-time 17 25 18 20 15 4 0 45 36 27
2017 Full-time 17 23 21 15 20 0 3 41 37 564
2017 Part-time 0 33 14 27 17 0 9 36 48 23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 29 23 12 8 0 0 57 20 665
2019 Part-time 41 20 26 4 5 4 0 64 9 27
2017 Full-time 18 26 28 16 11 0 1 45 27 567
2017 Part-time 26 29 14 12 14 0 5 58 28 23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 33 18 10 5 0 0 67 14 659
2019 Part-time 54 18 24 0 0 4 0 75 0 27
2017 Full-time 25 26 26 11 8 1 3 53 20 566
2017 Part-time 34 26 9 22 5 0 5 63 28 23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 27 19 14 7 0 1 60 21 660
2019 Part-time 38 17 20 4 9 9 3 63 15 26
2017 Full-time 22 22 25 16 12 0 3 46 28 565
2017 Part-time 35 29 5 13 9 0 9 70 25 23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 21 8 5 2 0 4 84 7 660
2019 Part-time 67 18 6 0 0 4 5 94 0 27
2017 Full-time 46 23 10 5 4 0 11 78 10 567
2017 Part-time 53 17 9 0 0 0 22 88 0 23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 25 17 9 6 0 1 68 15 664
2019 Part-time 50 12 16 9 4 9 0 68 15 27
2017 Full-time 29 29 23 10 6 0 2 60 17 564
2017 Part-time 43 27 21 4 0 0 5 73 4 23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 37 21 7 3 0 1 68 11 665
2019 Part-time 61 14 3 11 4 4 4 82 15 27
2017 Full-time 25 30 24 11 6 2 2 57 18 566
2017 Part-time 41 17 14 14 4 0 10 65 20 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 34 23 8 4 0 1 65 12 662
2019 Part-time 56 19 10 4 0 4 7 84 5 27
2017 Full-time 21 30 26 14 7 1 2 52 22 565
2017 Part-time 43 17 5 17 9 0 10 67 28 23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 31 21 11 5 1 0 62 17 664
2019 Part-time 45 21 11 12 3 4 4 72 16 27
2017 Full-time 25 29 22 15 7 1 2 56 22 567
2017 Part-time 34 31 12 9 5 0 10 72 15 23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 27 15 7 4 1 0 74 12 664
2019 Part-time 61 9 12 6 4 4 4 77 10 27

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 16 7 5 1 0 72 11 659
2019 Part-time 52 24 11 0 5 4 4 83 5 27
2017 Full-time 30 32 20 10 6 0 2 64 16 565
2017 Part-time 43 21 18 4 5 0 10 71 9 23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 21 11 4 5 1 1 81 9 665
2019 Part-time 65 6 10 11 0 4 4 78 12 27
2017 Full-time 50 23 13 7 5 0 2 75 12 568
2017 Part-time 69 8 18 0 0 0 5 81 0 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 11 4 1 2 1 7 92 3 665
2019 Part-time 74 8 4 0 0 4 10 95 0 27
2017 Full-time 69 14 5 4 4 1 3 87 8 567
2017 Part-time 82 8 0 5 0 0 5 95 5 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 10 4 4 3 1 3 89 7 665
2019 Part-time 84 0 0 0 0 4 11 100 0 27
2017 Full-time 53 26 9 5 3 0 3 82 8 565
2017 Part-time 69 18 4 5 0 0 5 91 5 23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 22 9 3 3 0 2 85 6 661
2019 Part-time 67 14 3 0 4 4 9 93 4 27
2017 Full-time 58 19 11 5 5 0 3 79 10 566
2017 Part-time 73 17 0 5 0 0 5 95 5 23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 18 7 5 3 0 2 84 8 661
2019 Part-time 68 9 7 3 0 4 9 89 3 27
2017 Full-time 51 11 6 3 1 0 28 87 5 567
2017 Part-time 57 4 8 5 0 0 26 83 6 23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 11 4 2 1 0 23 91 4 656
2019 Part-time 62 0 3 0 0 4 31 96 0 27
2017 Full-time 69 16 6 1 0 0 8 92 2 564
2017 Part-time 73 18 0 5 0 0 5 95 5 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 15 6 2 0 0 5 92 2 660
2019 Part-time 73 4 7 0 0 4 11 92 0 27
2017 Full-time 70 12 6 3 3 1 6 88 6 567
2017 Part-time 68 13 5 9 0 0 5 86 10 23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 10 4 1 2 0 4 92 3 663
2019 Part-time 70 11 0 4 4 9 3 91 9 27
2017 Full-time 43 31 15 4 3 0 3 76 8 566
2017 Part-time 39 31 17 9 0 0 5 73 9 23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 25 16 4 2 0 1 77 7 664
2019 Part-time 53 24 15 0 0 4 4 84 0 26

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 36 31 10 2 0 0 57 12 666
2019 Part-time 32 19 36 4 5 4 0 53 9 27
2017 Full-time 9 32 40 15 4 0 0 41 19 568
2017 Part-time 31 33 19 18 0 0 0 64 18 22

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 16 40 21 16 0 0 38 22 664
2019 Part-time 3 7 29 38 15 4 4 57 11 27
2017 Full-time 7 19 41 23 9 0 1 33 26 565
2017 Part-time 4 22 17 43 8 0 5 54 28 23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 43 9 4 1 2 0 85 6 666
2019 Part-time 43 43 4 0 0 11 0 96 0 27
2017 Full-time 24 44 16 8 4 5 0 71 12 568
2017 Part-time 25 35 17 0 4 13 5 74 5 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 42 13 7 3 2 0 76 10 663
2019 Part-time 34 42 11 3 0 11 0 85 3 27
2017 Full-time 18 43 16 13 6 3 0 63 20 568
2017 Part-time 22 40 23 5 4 0 5 66 9 22
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 664
2019 Part-time 20 80 27
2017 Full-time 22 78 568
2014 Full-time 22 78 558
2014 Part-time 31 69 29
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 28 23 13 11 2 1 23 77 664
2019 Part-time 11 29 21 20 10 9 0 13 87 27
2017 Full-time 24 25 22 12 13 4 1 25 75 567
2017 Part-time 13 34 23 9 17 5 0 13 87 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 67 33 504
2019 Part-time 73 27 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 33 67 491
2019 Part-time 37 63 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 24 15 20 14 1 7 46 37 488
2019 Part-time 18 34 19 10 5 0 15 61 17 22
2017 Full-time 12 23 15 19 17 2 12 41 42 407
2017 Part-time 16 16 11 27 16 0 14 37 50 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 14 17 21 32 2 9 23 58 487
2019 Part-time 18 20 18 21 22 0 0 39 43 22
2017 Full-time 1 8 10 17 51 2 11 10 78 404
2017 Part-time 6 6 22 27 25 0 14 13 61 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 15 16 13 14 1 7 53 29 649
2019 Part-time 26 30 4 10 9 9 13 71 24 27
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