2019 Public Service Employee Survey Results for Courts Administration Service by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	38	3	7	2	87	9	320
2019	Ontario (excluding National Capital Region)	49	26	13	7	5	76	12	58
2019	Quebec (excluding National Capital Region)	26	48	10	15	0	75	15	21
2019	British Columbia	16	59	0	20	4	75	25	25
2019	Alberta	21	58	0	11	11	79	21	10
2017	National Capital Region	31	47	5	13	3	79	16	238
2017	Ontario (excluding National Capital Region)	35	33	2	24	7	68	30	50
2017	Quebec (excluding National Capital Region)	23	44	11	11	10	67	22	27
2017	British Columbia	28	41	0	13	18	69	31	22
2014	National Capital Region	21	45	7	20	7	67	27	284
2014	Ontario (excluding National Capital Region)	30	33	6	13	17	64	30	67
2014	Quebec (excluding National Capital Region)	29	35	10	15	11	64	26	21
2014	British Columbia	22	41	4	32	0	63	32	23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	26	7	9	1	1	82	11	320
2019	Ontario (excluding National Capital Region)	79	14	3	4	0	0	93	4	58
2019	Quebec (excluding National Capital Region)	32	43	5	15	4	0	76	19	21
2019	British Columbia	63	28	0	9	0	0	91	9	25
2019	Alberta	69	31	0	0	0	0	100	0	10
2017	National Capital Region	49	32	9	8	1	0	81	10	238
2017	Ontario (excluding National Capital Region)	72	22	4	0	0	2	96	0	50
2017	Quebec (excluding National Capital Region)	23	52	12	10	4	0	75	14	27
2017	British Columbia	87	9	0	0	0	5	100	0	22
2014	National Capital Region	46	29	8	11	4	1	76	15	284
2014	Ontario (excluding National Capital Region)	82	15	1	0	0	2	99	0	67
2014	Quebec (excluding National Capital Region)	52	35	5	9	0	0	86	9	21
2014	British Columbia	80	16	3	0	0	0	97	0	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	33	5	9	4	81	13	319
2019	Ontario (excluding National Capital Region)	56	27	2	11	4	83	15	58
2019	Quebec (excluding National Capital Region)	27	33	10	24	5	61	29	21
2019	British Columbia	35	52	0	9	4	87	13	25
2019	Alberta	31	39	0	19	11	71	29	10
2017	National Capital Region	41	38	9	8	4	79	12	238
2017	Ontario (excluding National Capital Region)	44	34	6	11	4	78	16	50
2017	Quebec (excluding National Capital Region)	26	37	14	11	11	63	22	27
2017	British Columbia	54	42	0	5	0	95	5	22
2014	National Capital Region	38	39	8	11	3	77	15	281
2014	Ontario (excluding National Capital Region)	50	29	4	9	8	79	17	67
2014	Quebec (excluding National Capital Region)	42	35	4	20	0	77	20	21
2014	British Columbia	47	48	4	0	0	96	0	23

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	32	35	12	13	7	1	68	20	321
2019	Ontario (excluding National Capital Region)	37	29	15	16	3	0	66	19	56
2019	Quebec (excluding National Capital Region)	35	50	10	5	0	0	85	5	21
2019	British Columbia	15	40	11	20	13	0	56	34	25
2019	Alberta	21	58	0	11	11	0	79	21	10
2018	National Capital Region	31	39	11	11	8	1	71	19	306
2018	Ontario (excluding National Capital Region)	40	39	6	2	10	2	81	13	54
2018	Quebec (excluding National Capital Region)	18	61	3	13	3	3	81	16	33
2018	British Columbia	31	36	6	28	0	0	67	28	19
2017	National Capital Region	28	37	14	12	9	0	65	21	238
2017	Ontario (excluding National Capital Region)	38	32	11	17	2	0	70	20	50
2017	Quebec (excluding National Capital Region)	34	35	18	8	4	0	70	12	27
2017	British Columbia	22	46	5	24	4	0	68	28	22
2014	National Capital Region	16	28	19	21	16	0	44	37	283
2014	Ontario (excluding National Capital Region)	17	40	18	18	7	0	57	25	67
2014	Quebec (excluding National Capital Region)	5	52	21	4	14	4	60	19	21
2014	British Columbia	27	26	13	20	14	0	53	34	23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	36	8	5	2	0	1	86	7	318
2019	Ontario (excluding National Capital Region)	47	27	10	13	0	2	0	76	13	58
2019	Quebec (excluding National Capital Region)	40	45	5	5	5	0	0	85	10	21
2019	British Columbia	35	44	0	16	4	0	0	79	21	25
2019	Alberta	42	37	11	0	11	0	0	79	11	10
2017	National Capital Region	41	43	8	6	2	0	0	84	8	237
2017	Ontario (excluding National Capital Region)	42	32	8	14	5	0	0	74	18	50
2017	Quebec (excluding National Capital Region)	22	63	4	4	8	0	0	85	11	27
2017	British Columbia	48	48	0	5	0	0	0	95	5	21
2014	National Capital Region	32	45	15	6	2	0	0	77	7	284
2014	Ontario (excluding National Capital Region)	32	36	12	15	3	2	0	69	19	67
2014	Quebec (excluding National Capital Region)	18	61	5	11	5	0	0	79	16	21
2014	British Columbia	40	25	25	0	3	6	0	70	3	23

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	34	9	7	3	1	0	81	11	322
2019	Ontario (excluding National Capital Region)	43	20	17	12	7	1	0	63	19	58
2019	Quebec (excluding National Capital Region)	42	20	16	11	11	0	0	63	21	20
2019	British Columbia	50	37	4	0	9	0	0	87	9	24
2019	Alberta	31	29	10	29	0	0	0	61	29	10
2018	National Capital Region	46	32	8	6	5	1	1	80	12	309
2018	Ontario (excluding National Capital Region)	47	23	14	2	14	0	0	70	16	54
2018	Quebec (excluding National Capital Region)	48	34	3	13	3	0	0	81	16	33
2018	British Columbia	51	27	11	6	6	0	0	78	11	19
2017	National Capital Region	39	33	12	9	4	1	1	74	14	238
2017	Ontario (excluding National Capital Region)	43	23	17	8	9	0	0	66	17	50
2017	Quebec (excluding National Capital Region)	22	48	15	11	4	0	0	70	15	27
2017	British Columbia	59	41	0	0	0	0	0	100	0	22
2014	National Capital Region	24	33	24	9	7	1	2	59	17	284
2014	Ontario (excluding National Capital Region)	41	32	9	9	6	2	2	75	15	67
2014	Quebec (excluding National Capital Region)	9	33	34	9	5	0	9	47	16	21
2014	British Columbia	52	18	16	5	4	6	0	74	10	23

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	37	9	4	4	0	83	8	322
2019	Ontario (excluding National Capital Region)	51	17	21	6	5	0	68	11	58
2019	Quebec (excluding National Capital Region)	42	33	15	5	5	0	75	10	21
2019	British Columbia	37	60	3	0	0	0	97	0	25
2019	Alberta	21	61	11	0	0	8	89	0	10
2018	National Capital Region	42	37	12	5	3	0	80	8	307
2018	Ontario (excluding National Capital Region)	48	29	9	8	6	0	77	14	54
2018	Quebec (excluding National Capital Region)	35	55	7	0	3	0	91	3	33
2018	British Columbia	14	58	11	11	5	0	73	16	19
2017	National Capital Region	32	51	9	4	4	0	83	8	237
2017	Ontario (excluding National Capital Region)	31	47	16	2	5	0	78	7	50
2017	Quebec (excluding National Capital Region)	23	43	19	11	4	0	66	15	27
2017	British Columbia	8	64	14	13	0	0	73	13	22
2014	National Capital Region	23	47	16	9	5	0	70	14	284
2014	Ontario (excluding National Capital Region)	44	26	11	14	6	0	70	20	67
2014	Quebec (excluding National Capital Region)	14	67	19	0	0	0	81	0	21
2014	British Columbia	26	57	9	3	4	0	83	8	23

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	35	35	14	10	5	1	1	71	15	322
2019	Ontario (excluding National Capital Region)	34	20	13	18	15	0	0	54	33	58
2019	Quebec (excluding National Capital Region)	37	38	5	10	10	0	0	75	20	21
2019	British Columbia	29	51	3	8	9	0	0	80	16	25
2019	Alberta	50	39	0	0	11	0	0	89	11	10
2018	National Capital Region	35	32	13	10	7	1	1	69	17	309
2018	Ontario (excluding National Capital Region)	38	20	19	11	12	0	0	58	23	54
2018	Quebec (excluding National Capital Region)	39	33	17	3	6	0	3	73	9	33
2018	British Columbia	19	46	0	22	13	0	0	65	35	19
2017	National Capital Region	28	36	18	9	8	1	0	64	17	238
2017	Ontario (excluding National Capital Region)	26	35	12	19	9	0	0	61	28	50
2017	Quebec (excluding National Capital Region)	30	30	18	15	7	0	0	60	22	27
2017	British Columbia	8	59	13	19	0	0	0	67	19	22
2014	National Capital Region	20	35	16	16	12	0	0	55	29	283
2014	Ontario (excluding National Capital Region)	31	30	13	12	14	0	0	61	26	67
2014	Quebec (excluding National Capital Region)	14	44	10	21	10	0	0	59	31	21
2014	British Columbia	35	32	3	18	12	0	0	67	30	23

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	39	13	12	3	0	73	14	322
2019	Ontario (excluding National Capital Region)	51	22	11	11	5	0	73	16	58
2019	Quebec (excluding National Capital Region)	33	48	14	5	0	0	81	5	21
2019	British Columbia	36	51	0	0	13	0	87	13	25
2019	Alberta	50	39	0	0	11	0	89	11	10
2018	National Capital Region	33	42	13	7	4	0	76	11	309
2018	Ontario (excluding National Capital Region)	54	27	7	7	6	0	81	13	54
2018	Quebec (excluding National Capital Region)	30	43	21	4	3	0	72	6	33
2018	British Columbia	24	58	5	6	7	0	82	13	19
2017	National Capital Region	33	42	16	5	4	0	75	9	238
2017	Ontario (excluding National Capital Region)	35	36	10	15	2	2	72	17	50
2017	Quebec (excluding National Capital Region)	23	33	29	11	4	0	56	15	27
2017	British Columbia	31	55	5	9	0	0	86	9	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	58	31	6	4	2	0	0	89	6	319
2019	Ontario (excluding National Capital Region)	55	30	12	4	0	0	0	85	4	58
2019	Quebec (excluding National Capital Region)	42	43	15	0	0	0	0	85	0	21
2019	British Columbia	43	53	0	0	4	0	0	96	4	24
2019	Alberta	61	19	21	0	0	0	0	79	0	10
2018	National Capital Region	54	35	6	1	2	1	0	90	3	309
2018	Ontario (excluding National Capital Region)	65	22	8	3	0	2	0	89	3	54
2018	Quebec (excluding National Capital Region)	29	54	12	3	3	0	0	83	6	33
2018	British Columbia	40	60	0	0	0	0	0	100	0	19
2017	National Capital Region	47	41	7	3	2	0	0	88	5	238
2017	Ontario (excluding National Capital Region)	46	40	8	4	2	0	0	85	7	50
2017	Quebec (excluding National Capital Region)	27	51	7	7	4	0	4	81	12	27
2017	British Columbia	35	60	5	0	0	0	0	95	0	22
2014	National Capital Region	37	38	14	7	3	0	0	76	10	284
2014	Ontario (excluding National Capital Region)	47	32	11	2	5	3	2	83	6	67
2014	Quebec (excluding National Capital Region)	35	33	17	11	5	0	0	68	16	21
2014	British Columbia	47	40	13	0	0	0	0	87	0	23

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	41	32	12	7	6	0	0	74	14	322
2019	Ontario (excluding National Capital Region)	40	22	12	13	13	0	0	63	26	58
2019	Quebec (excluding National Capital Region)	30	41	9	5	15	0	0	71	20	21
2019	British Columbia	25	51	7	9	9	0	0	76	17	25
2019	Alberta	50	29	0	0	21	0	0	79	21	10
2018	National Capital Region	42	33	7	8	8	2	0	76	16	308
2018	Ontario (excluding National Capital Region)	45	16	15	11	11	0	2	63	22	52
2018	Quebec (excluding National Capital Region)	37	40	12	6	6	0	0	77	12	33
2018	British Columbia	22	53	12	0	13	0	0	75	13	18
2017	National Capital Region	33	35	13	10	9	0	0	68	19	238
2017	Ontario (excluding National Capital Region)	28	34	18	8	13	0	0	61	21	50
2017	Quebec (excluding National Capital Region)	23	43	11	15	7	0	0	66	22	27
2017	British Columbia	27	59	14	0	0	0	0	86	0	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	63	24	7	4	2	0	0	87	6	320
2019	Ontario (excluding National Capital Region)	65	26	4	4	0	2	0	92	4	58
2019	Quebec (excluding National Capital Region)	57	38	5	0	0	0	0	95	0	21
2019	British Columbia	53	36	11	0	0	0	0	89	0	25
2019	Alberta	50	42	8	0	0	0	0	92	0	10
2018	National Capital Region	58	30	7	2	2	1	0	90	4	304
2018	Ontario (excluding National Capital Region)	70	18	9	0	2	0	0	88	2	54
2018	Quebec (excluding National Capital Region)	46	51	0	0	3	0	0	97	3	33
2018	British Columbia	40	44	6	11	0	0	0	84	11	19
2017	National Capital Region	58	33	5	2	3	0	0	90	5	237
2017	Ontario (excluding National Capital Region)	71	19	5	2	2	0	0	90	4	50
2017	Quebec (excluding National Capital Region)	40	45	15	0	0	0	0	85	0	27
2017	British Columbia	44	47	9	0	0	0	0	91	0	22
2014	National Capital Region	61	28	8	2	1	0	0	89	3	284
2014	Ontario (excluding National Capital Region)	69	21	3	2	3	0	2	92	5	67
2014	Quebec (excluding National Capital Region)	52	48	0	0	0	0	0	100	0	21
2014	British Columbia	64	24	12	0	0	0	0	88	0	23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	31	13	11	7	0	1	68	19	322
2019	Ontario (excluding National Capital Region)	41	22	11	11	13	0	2	64	25	58
2019	Quebec (excluding National Capital Region)	22	48	15	10	5	0	0	69	15	21
2019	British Columbia	24	52	7	17	0	0	0	76	17	25
2019	Alberta	29	50	10	11	0	0	0	79	11	10
2018	National Capital Region	37	33	11	8	8	2	0	72	17	309
2018	Ontario (excluding National Capital Region)	39	26	9	10	16	0	0	65	26	54
2018	Quebec (excluding National Capital Region)	26	41	16	9	5	0	3	70	14	33
2018	British Columbia	30	33	0	27	11	0	0	62	38	19
2017	National Capital Region	32	38	14	9	6	1	0	71	15	237
2017	Ontario (excluding National Capital Region)	25	37	17	12	9	0	0	62	21	50
2017	Quebec (excluding National Capital Region)	12	40	26	15	7	0	0	52	22	27
2017	British Columbia	29	62	0	5	4	0	0	91	9	22
2014	National Capital Region	17	34	21	15	12	0	0	51	28	284
2014	Ontario (excluding National Capital Region)	21	41	16	9	10	2	0	63	20	67
2014	Quebec (excluding National Capital Region)	0	42	14	26	18	0	0	42	44	21
2014	British Columbia	26	43	3	12	9	6	0	74	23	23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	41	31	14	7	6	0	1	72	14	321
2019	Ontario (excluding National Capital Region)	46	28	7	7	11	1	0	75	18	58
2019	Quebec (excluding National Capital Region)	32	38	10	10	10	0	0	69	20	21
2019	British Columbia	36	37	11	16	0	0	0	73	16	25
2019	Alberta	61	10	11	8	11	0	0	71	19	10
2018	National Capital Region	40	31	12	8	7	1	1	73	15	306
2018	Ontario (excluding National Capital Region)	36	19	21	10	13	0	0	56	23	53
2018	Quebec (excluding National Capital Region)	24	44	16	9	5	0	3	69	15	33
2018	British Columbia	41	32	0	11	16	0	0	73	27	19
2017	National Capital Region	38	30	12	12	7	1	1	69	19	237
2017	Ontario (excluding National Capital Region)	33	30	22	6	9	0	0	63	15	50
2017	Quebec (excluding National Capital Region)	11	44	19	19	7	0	0	55	26	27
2017	British Columbia	39	38	10	13	0	0	0	77	13	22
2014	National Capital Region	25	33	16	13	10	0	1	60	24	284
2014	Ontario (excluding National Capital Region)	29	32	21	12	6	0	0	61	18	67
2014	Quebec (excluding National Capital Region)	0	35	25	25	16	0	0	35	40	21
2014	British Columbia	39	27	16	4	8	6	0	71	13	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	36	11	8	5	1	0	76	13	316
2019	Ontario (excluding National Capital Region)	34	28	22	7	9	0	0	62	16	57
2019	Quebec (excluding National Capital Region)	24	49	5	21	0	0	0	73	21	20
2019	British Columbia	40	40	3	8	9	0	0	80	16	25
2019	Alberta	50	39	0	11	0	0	0	89	11	10
2018	National Capital Region	39	36	7	7	8	1	0	77	16	309
2018	Ontario (excluding National Capital Region)	45	23	20	1	11	0	0	68	12	54
2018	Quebec (excluding National Capital Region)	39	38	14	6	3	0	0	77	9	33
2018	British Columbia	34	31	11	18	6	0	0	65	24	19
2017	National Capital Region	31	41	14	8	5	1	1	73	13	237
2017	Ontario (excluding National Capital Region)	40	29	18	6	7	0	0	69	13	50
2017	Quebec (excluding National Capital Region)	19	44	19	15	4	0	0	63	18	27
2017	British Columbia	40	45	10	5	0	0	0	85	5	22
2014	National Capital Region	21	34	21	14	9	0	0	56	24	284
2014	Ontario (excluding National Capital Region)	31	39	14	10	6	0	0	70	17	67
2014	Quebec (excluding National Capital Region)	5	37	24	34	0	0	0	42	34	21
2014	British Columbia	35	45	12	3	4	0	0	80	8	23

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	33	9	5	2	0	84	7	322
2019	Ontario (excluding National Capital Region)	54	23	20	4	0	0	76	4	58
2019	Quebec (excluding National Capital Region)	43	47	5	5	0	0	90	5	21
2019	British Columbia	27	63	10	0	0	0	90	0	25
2019	Alberta	31	50	19	0	0	0	81	0	10
2018	National Capital Region	49	37	7	3	4	0	86	7	307
2018	Ontario (excluding National Capital Region)	52	28	13	4	0	2	82	4	54
2018	Quebec (excluding National Capital Region)	49	45	3	0	3	0	94	3	33
2018	British Columbia	16	44	24	11	5	0	60	16	19
2017	National Capital Region	41	43	8	4	3	1	85	7	236
2017	Ontario (excluding National Capital Region)	48	43	5	4	0	0	91	4	50
2017	Quebec (excluding National Capital Region)	34	48	7	7	4	0	82	11	27
2017	British Columbia	26	61	9	4	0	0	87	4	22
2014	National Capital Region	33	46	9	9	3	0	79	12	284
2014	Ontario (excluding National Capital Region)	48	32	12	5	2	2	82	6	67
2014	Quebec (excluding National Capital Region)	28	53	19	0	0	0	81	0	21
2014	British Columbia	35	48	9	3	4	0	83	8	23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	33	20	6	5	0	0	70	11	319
2019	Ontario (excluding National Capital Region)	62	24	10	3	2	0	0	86	4	58
2019	Quebec (excluding National Capital Region)	52	28	15	0	5	0	0	80	5	21
2019	British Columbia	36	32	16	12	4	0	0	67	16	25
2019	Alberta	21	26	21	11	11	11	0	53	24	10
2018	National Capital Region	31	36	16	10	5	1	1	67	16	309
2018	Ontario (excluding National Capital Region)	62	24	10	0	2	2	0	88	2	54
2018	Quebec (excluding National Capital Region)	36	36	16	6	3	0	3	75	9	33
2018	British Columbia	25	38	31	0	6	0	0	64	6	19
2017	National Capital Region	31	35	18	8	5	1	1	68	14	237
2017	Ontario (excluding National Capital Region)	52	28	14	0	4	0	2	82	4	50
2017	Quebec (excluding National Capital Region)	41	41	12	4	3	0	0	82	7	27
2017	British Columbia	42	48	9	0	0	0	0	91	0	22
2014	National Capital Region	34	32	19	7	7	0	0	66	15	283
2014	Ontario (excluding National Capital Region)	48	33	12	6	0	0	0	82	6	67
2014	Quebec (excluding National Capital Region)	27	30	29	9	5	0	0	57	14	21
2014	British Columbia	36	33	26	0	0	0	4	73	0	23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	10	24	31	18	16	1	1	34	34	319
2019	Ontario (excluding National Capital Region)	5	9	28	32	21	4	2	56	15	58
2019	Quebec (excluding National Capital Region)	0	46	21	14	19	0	0	33	46	21
2019	British Columbia	9	28	40	18	4	0	0	23	37	25
2019	Alberta	21	0	32	26	0	21	0	33	27	10
2018	National Capital Region	11	23	26	18	16	3	3	35	37	308
2018	Ontario (excluding National Capital Region)	5	13	19	25	30	2	6	60	19	53
2018	Quebec (excluding National Capital Region)	9	9	50	19	8	0	5	28	19	33
2018	British Columbia	6	31	27	32	0	0	5	33	38	19
2017	National Capital Region	12	20	33	19	10	1	5	31	35	237
2017	Ontario (excluding National Capital Region)	10	9	36	24	10	4	6	38	22	50
2017	Quebec (excluding National Capital Region)	4	16	27	30	16	4	4	50	21	26
2017	British Columbia	5	22	41	24	5	0	4	30	27	22
2014	National Capital Region	14	23	35	16	7	1	5	24	39	283
2014	Ontario (excluding National Capital Region)	9	8	37	21	18	2	6	42	18	67
2014	Quebec (excluding National Capital Region)	0	42	40	10	4	4	0	15	44	21
2014	British Columbia	0	23	46	12	10	4	5	24	25	23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	17	22	23	23	4	3	49	28	318
2019	Ontario (excluding National Capital Region)	4	7	26	25	35	2	2	62	11	58
2019	Quebec (excluding National Capital Region)	5	28	34	12	20	0	0	32	33	21
2019	British Columbia	16	25	31	8	12	4	4	21	45	25
2019	Alberta	21	0	29	18	11	21	0	36	27	10
2018	National Capital Region	7	19	25	20	20	6	3	45	28	306
2018	Ontario (excluding National Capital Region)	9	6	27	28	25	0	6	57	15	53
2018	Quebec (excluding National Capital Region)	7	25	23	25	12	0	9	41	35	33
2018	British Columbia	22	22	36	15	0	0	5	16	47	19
2017	National Capital Region	11	19	29	16	14	4	8	34	34	237
2017	Ontario (excluding National Capital Region)	11	17	25	27	14	4	2	44	30	49
2017	Quebec (excluding National Capital Region)	14	11	40	22	4	4	4	29	28	27
2017	British Columbia	0	28	31	28	10	0	4	39	29	22
2014	National Capital Region	16	22	29	15	7	4	7	25	43	282
2014	Ontario (excluding National Capital Region)	5	8	22	28	21	8	9	59	15	67
2014	Quebec (excluding National Capital Region)	15	29	33	20	0	4	0	20	46	21
2014	British Columbia	8	27	25	21	10	4	5	34	38	23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	12	24	23	23	6	4	50	23	318
2019	Ontario (excluding National Capital Region)	5	11	29	12	38	3	2	53	17	58
2019	Quebec (excluding National Capital Region)	10	24	22	23	15	5	0	40	36	21
2019	British Columbia	9	52	15	16	3	4	0	21	64	25
2018	National Capital Region	8	13	23	22	23	5	6	50	24	305
2018	Ontario (excluding National Capital Region)	13	11	13	22	23	5	12	55	29	53
2018	Quebec (excluding National Capital Region)	0	43	21	11	9	7	9	24	51	33
2018	British Columbia	6	42	33	10	0	6	5	11	52	19
2017	National Capital Region	8	16	23	24	18	2	10	47	28	237
2017	Ontario (excluding National Capital Region)	4	15	29	26	15	0	11	45	22	49
2017	Quebec (excluding National Capital Region)	19	31	19	12	12	4	3	25	54	26
2017	British Columbia	4	40	42	5	5	0	4	10	46	22
2014	National Capital Region	18	21	23	20	7	4	7	30	44	282
2014	Ontario (excluding National Capital Region)	8	10	25	23	24	2	7	53	20	67
2014	Quebec (excluding National Capital Region)	9	33	25	16	4	9	5	23	48	21
2014	British Columbia	7	44	16	9	19	0	5	29	54	23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	4	10	26	31	25	2	2	58	15	318
2019	Ontario (excluding National Capital Region)	0	2	23	29	39	4	4	73	2	58
2019	Quebec (excluding National Capital Region)	0	4	27	43	26	0	0	69	4	20
2019	British Columbia	4	16	31	36	12	0	0	48	21	25
2019	Alberta	11	21	21	16	31	0	0	47	32	10
2018	National Capital Region	5	14	28	24	25	3	2	52	19	307
2018	Ontario (excluding National Capital Region)	0	3	18	30	39	2	8	77	3	52
2018	Quebec (excluding National Capital Region)	0	16	24	33	16	6	5	56	17	33
2018	British Columbia	6	11	35	34	14	0	0	48	17	19
2017	National Capital Region	7	10	31	27	17	0	8	48	18	236
2017	Ontario (excluding National Capital Region)	5	8	28	31	26	0	2	59	13	49
2017	Quebec (excluding National Capital Region)	11	4	23	35	19	4	4	58	16	26
2017	British Columbia	0	25	32	35	5	0	4	41	26	21
2014	National Capital Region	11	14	29	32	9	1	3	44	26	282
2014	Ontario (excluding National Capital Region)	3	12	22	23	31	2	8	60	16	65
2014	Quebec (excluding National Capital Region)	9	24	25	30	5	8	0	38	35	21
2014	British Columbia	0	18	29	24	20	4	5	48	19	23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	11	16	23	20	22	2	5	46	30	321
2019	Ontario (excluding National Capital Region)	5	12	24	16	37	2	4	56	19	58
2019	Quebec (excluding National Capital Region)	11	20	30	20	20	0	0	40	31	20
2019	British Columbia	21	29	35	8	8	0	0	15	50	25
2019	Alberta	21	32	16	10	10	11	0	23	59	10
2018	National Capital Region	17	19	22	17	17	4	4	37	39	309
2018	Ontario (excluding National Capital Region)	4	10	27	25	23	2	8	53	16	52
2018	Quebec (excluding National Capital Region)	6	40	23	17	7	0	8	26	50	32
2018	British Columbia	28	17	25	21	5	0	5	28	46	19
2017	National Capital Region	18	32	22	11	11	2	5	23	53	237
2017	Ontario (excluding National Capital Region)	16	10	31	19	20	0	4	41	27	49
2017	Quebec (excluding National Capital Region)	23	30	27	4	11	0	4	16	56	26
2017	British Columbia	26	33	28	5	4	0	4	9	61	22
2014	National Capital Region	27	25	22	14	4	1	6	20	56	282
2014	Ontario (excluding National Capital Region)	17	20	22	15	21	2	3	38	39	67
2014	Quebec (excluding National Capital Region)	30	28	21	9	0	4	9	10	66	21
2014	British Columbia	33	22	17	13	10	0	5	25	58	23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	12	14	27	22	18	5	3	43	28	319
2019	Ontario (excluding National Capital Region)	14	5	25	16	35	2	2	54	20	58
2019	Quebec (excluding National Capital Region)	14	15	40	4	19	9	0	25	32	21
2019	British Columbia	25	20	30	4	16	4	0	22	48	25
2019	Alberta	21	32	0	18	0	29	0	26	74	10
2018	National Capital Region	12	19	26	18	16	4	5	37	34	307
2018	Ontario (excluding National Capital Region)	10	14	13	28	28	2	6	61	25	53
2018	Quebec (excluding National Capital Region)	17	18	41	7	6	6	5	14	40	33
2018	British Columbia	31	33	15	11	6	0	5	17	67	18
2017	National Capital Region	15	20	27	14	14	4	6	31	39	235
2017	Ontario (excluding National Capital Region)	12	6	20	29	21	6	4	57	21	49
2017	Quebec (excluding National Capital Region)	22	22	26	11	4	7	7	18	52	27
2017	British Columbia	17	23	28	14	13	0	4	29	42	22
2014	National Capital Region	12	20	27	19	8	1	12	32	36	283
2014	Ontario (excluding National Capital Region)	2	9	19	30	27	5	9	66	12	67
2014	Quebec (excluding National Capital Region)	44	30	20	0	0	0	6	0	79	20
2014	British Columbia	13	22	39	11	4	11	0	18	39	23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	10	15	25	19	21	5	4	44	28	319
2019	Ontario (excluding National Capital Region)	12	9	26	20	31	2	0	52	21	58
2019	Quebec (excluding National Capital Region)	0	34	29	16	20	0	0	36	34	21
2019	British Columbia	12	50	16	19	3	0	0	22	62	25
2019	Alberta	21	21	19	18	0	21	0	23	54	10
2018	National Capital Region	7	18	25	22	18	5	5	45	27	305
2018	Ontario (excluding National Capital Region)	10	11	24	20	23	5	7	49	24	52
2018	Quebec (excluding National Capital Region)	3	33	21	16	12	10	5	32	42	33
2018	British Columbia	17	20	33	21	0	6	5	23	40	19
2017	National Capital Region	11	16	28	19	17	2	6	39	30	237
2017	Ontario (excluding National Capital Region)	6	16	20	20	25	4	9	52	26	49
2017	Quebec (excluding National Capital Region)	23	27	35	7	4	4	0	11	52	26
2017	British Columbia	12	23	46	10	5	0	4	15	37	22
2014	National Capital Region	13	24	28	15	5	6	9	24	43	282
2014	Ontario (excluding National Capital Region)	12	9	30	19	21	2	6	44	23	67
2014	Quebec (excluding National Capital Region)	9	47	26	13	5	0	0	18	56	21
2014	British Columbia	16	22	44	5	9	0	5	14	40	23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	11	15	28	23	19	1	2	44	27	320
2019	Ontario (excluding National Capital Region)	6	17	21	30	24	2	2	55	23	58
2019	Quebec (excluding National Capital Region)	24	25	26	9	15	0	0	24	50	21
2019	British Columbia	9	41	28	19	3	0	0	22	50	25
2019	Alberta	29	42	8	0	0	21	0	0	90	10

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	65	21	5	7	2	1	1	86	9	321
2019	Ontario (excluding National Capital Region)	83	7	7	0	2	2	0	91	2	57
2019	Quebec (excluding National Capital Region)	58	31	0	11	0	0	0	89	11	20
2019	British Columbia	59	25	3	9	0	0	4	87	9	25
2019	Alberta	100	0	0	0	0	0	0	100	0	10
2017	National Capital Region	55	27	7	6	2	0	2	84	9	237
2017	Ontario (excluding National Capital Region)	77	8	11	0	0	0	4	89	0	50
2017	Quebec (excluding National Capital Region)	38	48	8	7	0	0	0	85	7	27
2017	British Columbia	86	10	0	0	0	0	5	100	0	22
2014	National Capital Region	52	27	8	9	2	0	2	81	11	284
2014	Ontario (excluding National Capital Region)	81	6	3	2	0	0	8	95	2	66
2014	Quebec (excluding National Capital Region)	61	34	5	0	0	0	0	95	0	21
2014	British Columbia	72	4	0	8	0	0	15	91	9	23

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	29	27	17	9	6	7	3	63	17	321
2019	Ontario (excluding National Capital Region)	28	14	19	17	17	4	2	44	36	57
2019	Quebec (excluding National Capital Region)	24	19	16	16	22	0	4	44	39	20
2019	British Columbia	28	36	12	8	13	3	0	66	21	25
2019	Alberta	39	19	0	11	11	21	0	73	27	10
2018	National Capital Region	31	25	15	9	6	9	5	65	18	307
2018	Ontario (excluding National Capital Region)	23	32	13	13	11	4	4	60	26	53
2018	Quebec (excluding National Capital Region)	17	35	18	9	10	6	5	59	21	33
2018	British Columbia	19	22	26	21	13	0	0	41	33	19
2017	National Capital Region	19	26	20	11	9	6	8	53	23	236
2017	Ontario (excluding National Capital Region)	22	35	16	17	9	0	2	58	26	50
2017	Quebec (excluding National Capital Region)	0	15	32	26	22	0	4	16	50	27
2017	British Columbia	26	47	5	18	4	0	0	74	22	22
2014	National Capital Region	17	29	22	11	13	5	4	50	26	283
2014	Ontario (excluding National Capital Region)	31	20	15	18	11	3	3	53	30	67
2014	Quebec (excluding National Capital Region)	22	4	31	10	34	0	0	25	44	21
2014	British Columbia	27	40	8	12	8	0	6	71	21	23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	25	8	7	6	1	0	79	13	322
2019	Ontario (excluding National Capital Region)	38	25	9	8	21	0	0	62	29	56
2019	Quebec (excluding National Capital Region)	68	5	0	16	11	0	0	73	27	20
2019	British Columbia	40	40	11	4	4	0	0	80	9	25
2019	Alberta	50	39	0	0	11	0	0	89	11	10
2018	National Capital Region	55	24	7	7	5	1	1	80	13	308
2018	Ontario (excluding National Capital Region)	43	22	14	10	9	2	0	66	19	53
2018	Quebec (excluding National Capital Region)	45	33	6	9	7	0	0	78	16	33
2018	British Columbia	31	44	0	12	13	0	0	75	25	18
2017	National Capital Region	41	34	10	6	8	1	1	76	14	237
2017	Ontario (excluding National Capital Region)	26	40	8	16	9	0	2	66	25	50
2017	Quebec (excluding National Capital Region)	27	36	15	11	11	0	0	63	22	27
2017	British Columbia	50	37	5	4	5	0	0	87	8	22
2014	National Capital Region	34	32	8	10	11	3	1	69	22	284
2014	Ontario (excluding National Capital Region)	41	18	15	11	12	2	2	61	24	67
2014	Quebec (excluding National Capital Region)	27	48	5	10	10	0	0	75	20	21
2014	British Columbia	44	36	0	4	15	0	0	80	20	23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	33	7	6	3	0	0	85	9	319
2019	Ontario (excluding National Capital Region)	41	31	7	19	2	0	0	72	21	57
2019	Quebec (excluding National Capital Region)	48	25	5	22	0	0	0	73	22	20
2019	British Columbia	48	33	3	12	4	0	0	80	16	25
2019	Alberta	58	21	0	11	11	0	0	79	21	10
2018	National Capital Region	53	32	7	4	4	0	0	85	8	307
2018	Ontario (excluding National Capital Region)	47	32	12	3	6	0	0	79	9	53
2018	Quebec (excluding National Capital Region)	52	30	13	3	3	0	0	81	6	33
2018	British Columbia	36	47	0	10	7	0	0	83	17	19
2017	National Capital Region	38	42	8	7	3	1	1	82	10	238
2017	Ontario (excluding National Capital Region)	29	40	9	11	7	2	2	72	18	50
2017	Quebec (excluding National Capital Region)	8	51	19	11	11	0	0	59	22	27
2017	British Columbia	31	52	17	0	0	0	0	83	0	22
2014	National Capital Region	36	37	14	8	5	0	0	73	13	282
2014	Ontario (excluding National Capital Region)	32	37	14	10	6	0	0	69	17	67
2014	Quebec (excluding National Capital Region)	14	42	10	14	20	0	0	56	34	21
2014	British Columbia	36	43	4	16	0	0	0	79	16	23

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	47	34	12	2	3	1	0	83	5	321
2019	Ontario (excluding National Capital Region)	32	28	18	9	10	3	0	62	19	56
2019	Quebec (excluding National Capital Region)	42	31	11	11	5	0	0	73	16	20
2019	British Columbia	49	38	4	9	0	0	0	87	9	25
2019	Alberta	50	39	0	0	11	0	0	89	11	10
2018	National Capital Region	49	31	10	4	3	2	1	82	8	310
2018	Ontario (excluding National Capital Region)	42	32	11	3	9	0	2	76	13	53
2018	Quebec (excluding National Capital Region)	46	36	13	0	3	3	0	84	3	33
2018	British Columbia	27	62	11	0	0	0	0	89	0	19

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	44	25	18	4	4	2	4	73	8	321
2019	Ontario (excluding National Capital Region)	42	21	16	1	9	4	8	71	11	58
2019	Quebec (excluding National Capital Region)	45	19	10	10	10	0	5	68	21	21
2019	British Columbia	32	32	15	8	4	0	9	70	13	25
2019	Alberta	50	39	0	11	0	0	0	89	11	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	48	24	16	4	6	1	1	73	11	321
2019	Ontario (excluding National Capital Region)	41	23	12	10	9	2	4	67	21	58
2019	Quebec (excluding National Capital Region)	55	19	10	10	5	0	0	75	15	21
2019	British Columbia	32	33	12	12	12	0	0	64	24	25
2019	Alberta	58	31	0	0	11	0	0	89	11	10
2018	National Capital Region	43	30	11	6	6	3	3	77	12	308
2018	Ontario (excluding National Capital Region)	45	19	9	10	15	2	0	66	25	53
2018	Quebec (excluding National Capital Region)	51	40	6	0	0	0	3	94	0	33
2018	British Columbia	24	35	11	11	18	0	0	60	29	19
2017	National Capital Region	35	35	14	6	7	1	3	73	13	237
2017	Ontario (excluding National Capital Region)	39	21	14	17	9	0	0	60	26	50
2017	Quebec (excluding National Capital Region)	34	39	11	11	4	0	0	74	15	27
2017	British Columbia	38	47	0	14	0	0	0	86	14	22
2014	National Capital Region	25	35	15	13	10	0	2	61	23	284
2014	Ontario (excluding National Capital Region)	39	25	9	16	8	1	1	66	25	67
2014	Quebec (excluding National Capital Region)	23	43	30	4	0	0	0	67	4	21
2014	British Columbia	35	36	11	8	11	0	0	70	19	23

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	26	11	4	5	2	1	80	9	321
2019	Ontario (excluding National Capital Region)	56	10	16	7	4	6	2	71	12	57
2019	Quebec (excluding National Capital Region)	57	23	5	5	10	0	0	80	15	21
2019	British Columbia	39	28	15	9	9	0	0	67	17	25
2019	Alberta	79	0	11	0	11	0	0	79	11	10
2018	National Capital Region	51	26	10	3	4	3	2	81	8	307
2018	Ontario (excluding National Capital Region)	51	22	6	1	13	6	0	78	16	53
2018	Quebec (excluding National Capital Region)	36	48	12	4	0	0	0	84	4	33
2018	British Columbia	30	31	21	18	0	0	0	61	18	19
2017	National Capital Region	48	26	12	3	6	2	2	78	9	237
2017	Ontario (excluding National Capital Region)	42	18	21	14	5	0	0	60	19	50
2017	Quebec (excluding National Capital Region)	34	36	7	11	7	4	0	73	19	27
2017	British Columbia	36	46	5	14	0	0	0	82	14	22
2014	National Capital Region	27	36	14	9	8	2	3	67	18	284
2014	Ontario (excluding National Capital Region)	46	18	20	7	5	2	3	67	13	67
2014	Quebec (excluding National Capital Region)	42	38	4	15	0	0	0	81	15	21
2014	British Columbia	41	31	4	8	11	0	5	76	20	23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	50	25	10	7	6	0	1	76	14	318
2019	Ontario (excluding National Capital Region)	54	15	12	7	6	4	2	74	13	57
2019	Quebec (excluding National Capital Region)	57	23	10	5	5	0	0	80	10	21
2019	British Columbia	39	31	4	21	4	0	0	71	25	25
2019	Alberta	69	21	0	0	11	0	0	89	11	10
2018	National Capital Region	51	25	9	4	5	2	3	80	10	306
2018	Ontario (excluding National Capital Region)	54	21	11	1	13	0	0	75	15	53
2018	Quebec (excluding National Capital Region)	50	39	9	3	0	0	0	88	3	33
2018	British Columbia	30	41	17	6	7	0	0	71	13	19
2017	National Capital Region	48	28	12	6	5	1	2	78	10	237
2017	Ontario (excluding National Capital Region)	38	24	19	10	9	0	0	62	19	50
2017	Quebec (excluding National Capital Region)	39	34	11	8	8	0	0	73	16	26
2017	British Columbia	48	43	0	9	0	0	0	91	9	22
2014	National Capital Region	26	36	15	12	9	0	2	64	21	283
2014	Ontario (excluding National Capital Region)	42	21	15	12	8	0	1	64	20	66
2014	Quebec (excluding National Capital Region)	28	44	11	18	0	0	0	72	18	21
2014	British Columbia	35	40	0	11	8	0	6	80	20	23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	83	12	2	2	0	1	96	2	319
2019	Ontario (excluding National Capital Region)	92	8	0	0	0	0	100	0	58
2019	Quebec (excluding National Capital Region)	90	10	0	0	0	0	100	0	21
2019	British Columbia	59	25	0	4	4	8	91	9	25
2019	Alberta	100	0	0	0	0	0	100	0	10
2017	National Capital Region	79	13	2	2	1	2	94	3	237
2017	Ontario (excluding National Capital Region)	82	14	4	0	0	0	96	0	50
2017	Quebec (excluding National Capital Region)	81	19	0	0	0	0	100	0	27
2017	British Columbia	85	10	5	0	0	0	95	0	22
2014	National Capital Region	71	20	4	2	2	1	91	4	284
2014	Ontario (excluding National Capital Region)	85	8	6	0	0	2	94	0	67
2014	Quebec (excluding National Capital Region)	85	15	0	0	0	0	100	0	21
2014	British Columbia	83	9	3	0	0	4	96	0	23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	58	19	8	5	2	2	6	84	7	321
2019	Ontario (excluding National Capital Region)	44	26	5	4	4	7	9	84	10	58
2019	Quebec (excluding National Capital Region)	50	14	15	5	10	0	5	68	16	21
2019	British Columbia	61	22	4	9	4	0	0	83	13	25
2019	Alberta	61	29	0	0	0	0	11	100	0	10
2017	National Capital Region	46	22	8	7	7	4	5	75	16	237
2017	Ontario (excluding National Capital Region)	38	22	15	8	11	2	4	64	20	50
2017	Quebec (excluding National Capital Region)	37	22	15	15	0	0	11	66	17	27
2017	British Columbia	81	19	0	0	0	0	0	100	0	22
2014	National Capital Region	30	26	16	7	7	6	8	65	16	283
2014	Ontario (excluding National Capital Region)	49	15	14	5	9	3	5	70	15	67
2014	Quebec (excluding National Capital Region)	24	23	15	10	14	4	9	55	28	21
2014	British Columbia	56	33	0	0	3	8	0	96	4	23

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	63	20	9	3	4	1	1	84	7	322
2019	Ontario (excluding National Capital Region)	60	9	18	4	2	6	2	75	6	58
2019	Quebec (excluding National Capital Region)	66	14	0	15	5	0	0	80	20	21
2019	British Columbia	54	30	3	4	9	0	0	84	13	25
2019	Alberta	79	11	0	11	0	0	0	89	11	10
2018	National Capital Region	60	20	6	3	7	1	2	83	10	306
2018	Ontario (excluding National Capital Region)	64	16	3	2	11	1	2	83	14	53
2018	Quebec (excluding National Capital Region)	63	31	6	0	0	0	0	94	0	33
2018	British Columbia	36	34	11	7	6	6	0	75	13	19
2017	National Capital Region	52	24	13	2	4	3	1	80	7	236
2017	Ontario (excluding National Capital Region)	51	17	17	6	9	0	0	68	15	50
2017	Quebec (excluding National Capital Region)	47	31	11	0	11	0	0	78	11	27
2017	British Columbia	59	27	9	5	0	0	0	86	5	22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	27	10	5	5	0	1	79	11	322
2019	Ontario (excluding National Capital Region)	50	19	16	7	7	0	2	70	14	58
2019	Quebec (excluding National Capital Region)	71	9	0	10	10	0	0	80	20	21
2019	British Columbia	35	40	0	16	9	0	0	75	25	25
2019	Alberta	79	11	0	11	0	0	0	89	11	10
2018	National Capital Region	55	25	10	3	6	1	1	81	9	306
2018	Ontario (excluding National Capital Region)	57	8	14	2	13	2	2	69	17	53
2018	Quebec (excluding National Capital Region)	63	25	10	3	0	0	0	87	3	33
2018	British Columbia	35	25	28	6	7	0	0	60	13	19
2017	National Capital Region	51	29	9	3	7	1	1	81	10	237
2017	Ontario (excluding National Capital Region)	41	31	9	10	9	0	0	72	19	50
2017	Quebec (excluding National Capital Region)	48	30	4	11	7	0	0	78	19	27
2017	British Columbia	63	23	5	9	0	0	0	86	9	22
2014	National Capital Region	31	34	17	10	7	0	1	65	17	283
2014	Ontario (excluding National Capital Region)	52	15	12	10	9	0	2	68	19	67
2014	Quebec (excluding National Capital Region)	46	35	14	5	0	0	0	81	5	21
2014	British Columbia	57	24	3	8	4	3	0	84	13	23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	27	43	9	11	7	1	2	72	19	65

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	29	13	4	7	6	0	74	12	320
2019	Ontario (excluding National Capital Region)	37	24	19	9	6	6	0	64	15	58
2019	Quebec (excluding National Capital Region)	23	47	15	0	15	0	0	69	15	21
2019	British Columbia	24	23	20	13	16	4	0	49	30	25
2019	Alberta	0	11	0	21	11	47	10	25	75	10
2018	National Capital Region	42	28	11	7	4	7	1	76	12	310
2018	Ontario (excluding National Capital Region)	41	20	17	6	14	2	0	62	20	53
2018	Quebec (excluding National Capital Region)	20	43	16	7	6	8	0	68	14	33
2018	British Columbia	9	43	10	14	18	6	0	55	34	19
2017	National Capital Region	28	39	15	6	5	6	1	73	11	237
2017	Ontario (excluding National Capital Region)	35	18	19	11	11	4	2	56	24	50
2017	Quebec (excluding National Capital Region)	15	33	18	11	15	7	0	52	28	27
2017	British Columbia	19	23	19	35	0	5	0	44	37	22
2014	National Capital Region	18	32	21	10	7	11	0	57	19	282
2014	Ontario (excluding National Capital Region)	28	30	17	13	8	5	0	60	22	67
2014	Quebec (excluding National Capital Region)	13	43	30	0	5	9	0	62	6	21
2014	British Columbia	22	18	12	31	11	6	0	43	44	23

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	39	29	12	8	8	3	0	71	16	320
2019	Ontario (excluding National Capital Region)	33	29	13	14	9	2	0	63	24	58
2019	Quebec (excluding National Capital Region)	18	52	15	0	15	0	0	69	15	21
2019	British Columbia	15	27	24	12	17	4	0	44	30	25
2019	Alberta	0	11	10	21	21	37	0	17	67	10
2018	National Capital Region	37	30	12	9	7	5	1	71	16	309
2018	Ontario (excluding National Capital Region)	40	19	17	8	16	0	0	59	24	53
2018	Quebec (excluding National Capital Region)	25	28	30	4	10	3	0	55	14	31
2018	British Columbia	10	28	23	26	13	0	0	37	39	18
2017	National Capital Region	26	31	19	10	10	3	1	59	21	236
2017	Ontario (excluding National Capital Region)	26	21	19	20	11	2	2	49	32	50
2017	Quebec (excluding National Capital Region)	8	33	33	19	7	0	0	40	26	27
2017	British Columbia	19	18	19	32	12	0	0	36	45	22
2014	National Capital Region	14	30	27	13	13	3	0	45	27	282
2014	Ontario (excluding National Capital Region)	22	25	23	12	14	3	2	50	27	67
2014	Quebec (excluding National Capital Region)	11	25	40	19	5	0	0	36	24	21
2014	British Columbia	24	27	3	36	11	0	0	50	46	23

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	29	17	10	8	7	0	63	19	319
2019	Ontario (excluding National Capital Region)	27	28	16	13	13	4	0	57	27	58
2019	Quebec (excluding National Capital Region)	18	31	20	10	15	5	0	52	27	21
2019	British Columbia	11	27	9	20	25	9	0	42	49	25
2018	National Capital Region	29	30	14	11	8	8	1	64	21	308
2018	Ontario (excluding National Capital Region)	25	25	18	12	20	0	0	50	31	53
2018	Quebec (excluding National Capital Region)	14	26	33	6	9	11	0	46	17	33
2018	British Columbia	9	21	22	25	23	0	0	30	48	19
2017	National Capital Region	18	27	20	14	11	8	1	50	28	237
2017	Ontario (excluding National Capital Region)	18	30	16	16	13	6	2	51	31	50
2017	Quebec (excluding National Capital Region)	8	15	47	11	15	4	0	24	27	27
2017	British Columbia	13	23	14	28	22	0	0	36	49	22
2014	National Capital Region	9	21	29	19	15	7	0	33	37	282
2014	Ontario (excluding National Capital Region)	19	26	25	15	11	5	0	47	27	67
2014	Quebec (excluding National Capital Region)	8	13	41	26	9	4	0	21	36	21
2014	British Columbia	18	18	12	22	19	11	0	40	47	23

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	28	16	15	9	5	0	59	24	320
2019	Ontario (excluding National Capital Region)	24	34	16	12	13	2	0	58	26	58
2019	Quebec (excluding National Capital Region)	18	32	19	10	20	0	0	50	31	21
2019	British Columbia	15	26	21	16	17	4	0	43	35	25
2019	Alberta	0	21	21	21	11	26	0	28	43	10
2018	National Capital Region	28	32	14	9	11	6	1	63	22	310
2018	Ontario (excluding National Capital Region)	23	30	17	17	13	0	0	53	29	53
2018	Quebec (excluding National Capital Region)	22	30	29	3	9	6	0	56	13	33
2018	British Columbia	5	36	17	15	28	0	0	41	43	19
2017	National Capital Region	19	31	16	13	15	5	1	53	30	237
2017	Ontario (excluding National Capital Region)	18	24	17	20	17	2	2	43	39	49
2017	Quebec (excluding National Capital Region)	4	30	36	7	19	4	0	35	27	27
2017	British Columbia	19	28	5	31	13	5	0	48	47	22
2014	National Capital Region	9	29	24	18	18	3	0	39	37	281
2014	Ontario (excluding National Capital Region)	17	31	22	16	14	0	0	48	30	67
2014	Quebec (excluding National Capital Region)	8	33	30	24	5	0	0	41	30	21
2014	British Columbia	22	18	9	25	12	14	0	46	43	23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	70	17	8	1	1	2	0	89	2	322
2019	Ontario (excluding National Capital Region)	47	14	13	9	9	6	3	67	19	58
2019	Quebec (excluding National Capital Region)	50	45	0	0	5	0	0	95	5	21
2019	British Columbia	24	24	16	9	9	14	4	59	21	25
2019	Alberta	29	31	0	0	0	39	0	100	0	10

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	33	41	15	6	2	1	0	76	9	318
2019	Ontario (excluding National Capital Region)	31	39	15	6	8	0	2	71	13	58
2019	Quebec (excluding National Capital Region)	24	49	22	5	0	0	0	73	5	20
2019	British Columbia	28	44	19	4	4	0	0	72	9	25
2019	Alberta	21	39	11	11	11	8	0	66	23	10
2018	National Capital Region	34	37	17	5	5	1	1	72	11	309
2018	Ontario (excluding National Capital Region)	32	25	32	2	7	2	0	58	9	53
2018	Quebec (excluding National Capital Region)	17	47	26	6	3	0	0	64	9	33
2018	British Columbia	10	46	16	11	17	0	0	57	28	19
2017	National Capital Region	27	40	16	9	5	3	1	70	14	237
2017	Ontario (excluding National Capital Region)	29	34	19	12	2	1	2	66	15	50
2017	Quebec (excluding National Capital Region)	7	49	17	15	11	0	0	57	26	27
2017	British Columbia	19	42	18	18	4	0	0	60	22	22
2014	National Capital Region	16	39	29	7	7	2	1	56	15	282
2014	Ontario (excluding National Capital Region)	28	36	28	5	3	0	0	64	8	67
2014	Quebec (excluding National Capital Region)	13	23	33	20	5	5	0	38	27	21
2014	British Columbia	27	27	13	20	7	6	0	57	29	23

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	19	36	20	14	6	4	1	57	22	321
2019	Ontario (excluding National Capital Region)	24	31	11	21	8	3	2	58	30	57
2019	Quebec (excluding National Capital Region)	9	31	14	20	10	10	5	47	36	21
2019	British Columbia	15	21	21	28	12	3	0	37	41	25
2019	Alberta	0	18	8	32	21	21	0	23	67	10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	33	11	7	5	2	2	76	13	321
2019	Ontario (excluding National Capital Region)	36	39	9	7	6	2	2	77	13	57
2019	Quebec (excluding National Capital Region)	29	50	0	5	10	5	0	84	16	21
2019	British Columbia	28	32	20	16	4	0	0	60	20	25
2019	Alberta	50	18	11	21	0	0	0	68	21	10
2018	National Capital Region	42	33	13	4	5	2	1	77	9	310
2018	Ontario (excluding National Capital Region)	44	28	17	5	3	0	2	74	9	53
2018	Quebec (excluding National Capital Region)	28	47	9	9	3	2	3	78	13	33
2018	British Columbia	25	36	11	13	15	0	0	61	28	19
2017	National Capital Region	34	35	13	9	2	6	1	74	11	235
2017	Ontario (excluding National Capital Region)	47	23	9	6	11	2	2	73	17	50
2017	Quebec (excluding National Capital Region)	22	41	15	15	4	3	0	65	19	27
2017	British Columbia	49	38	5	9	0	0	0	87	9	22
2014	National Capital Region	29	33	18	8	7	5	1	65	16	282
2014	Ontario (excluding National Capital Region)	36	28	20	8	3	4	2	68	12	67
2014	Quebec (excluding National Capital Region)	22	59	10	9	0	0	0	80	9	21
2014	British Columbia	48	41	8	0	3	0	0	89	3	23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	34	16	4	5	3	0	75	9	319
2019	Ontario (excluding National Capital Region)	32	34	15	9	8	2	0	67	17	58
2019	Quebec (excluding National Capital Region)	17	41	16	15	11	0	0	58	26	20
2019	British Columbia	33	27	27	9	4	0	0	60	13	25
2019	Alberta	32	39	18	11	0	0	0	71	11	10
2018	National Capital Region	37	31	18	7	5	2	1	70	12	309
2018	Ontario (excluding National Capital Region)	37	36	12	3	7	2	2	77	11	53
2018	Quebec (excluding National Capital Region)	21	39	25	9	3	0	3	61	13	33
2018	British Columbia	20	31	36	7	6	0	0	51	13	19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	25	23	20	8	9	12	3	56	20	319
2019	Ontario (excluding National Capital Region)	23	16	12	24	17	8	0	42	45	57
2019	Quebec (excluding National Capital Region)	16	23	20	20	10	5	5	43	34	21
2019	British Columbia	15	28	23	9	17	4	3	47	28	25
2019	Alberta	0	8	21	0	21	50	0	16	42	10
2018	National Capital Region	26	22	15	10	10	13	5	58	25	308
2018	Ontario (excluding National Capital Region)	31	20	16	9	16	4	4	55	27	53
2018	Quebec (excluding National Capital Region)	18	30	21	15	4	3	8	55	21	33
2018	British Columbia	14	22	27	24	14	0	0	35	38	19
2017	National Capital Region	13	22	18	12	10	21	5	46	30	237
2017	Ontario (excluding National Capital Region)	24	23	19	10	12	10	2	53	26	50
2017	Quebec (excluding National Capital Region)	8	12	21	22	26	7	3	22	54	27
2017	British Columbia	17	41	14	24	4	0	0	58	28	22
2014	National Capital Region	13	18	22	16	16	12	3	37	38	283
2014	Ontario (excluding National Capital Region)	27	19	16	11	18	8	1	51	31	67
2014	Quebec (excluding National Capital Region)	9	18	41	14	0	5	13	33	17	21
2014	British Columbia	30	24	9	21	15	0	0	54	37	23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	27	31	17	12	8	4	1	61	21	321
2019	Ontario (excluding National Capital Region)	31	20	17	15	16	0	0	52	31	57
2019	Quebec (excluding National Capital Region)	30	34	15	15	5	0	0	64	20	21
2019	British Columbia	33	28	26	9	4	0	0	61	13	25
2019	Alberta	0	42	11	0	21	26	0	57	29	10
2018	National Capital Region	25	28	18	13	10	4	2	56	25	309
2018	Ontario (excluding National Capital Region)	29	21	18	11	18	4	0	52	30	53
2018	Quebec (excluding National Capital Region)	21	26	27	6	12	6	0	51	19	33
2018	British Columbia	31	31	10	17	11	0	0	62	28	19
2017	National Capital Region	22	28	22	14	10	5	0	52	25	236
2017	Ontario (excluding National Capital Region)	26	24	21	10	17	0	2	51	28	50
2017	Quebec (excluding National Capital Region)	4	32	34	4	22	4	0	37	27	27
2017	British Columbia	36	19	13	22	9	0	0	55	31	22
2014	National Capital Region	9	14	23	21	29	3	1	24	52	282
2014	Ontario (excluding National Capital Region)	14	15	21	28	20	3	0	29	49	67
2014	Quebec (excluding National Capital Region)	0	17	35	29	14	0	5	18	46	21
2014	British Columbia	31	13	22	5	14	15	0	52	22	23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	21	13	17	16	4	6	48	37	321
2019	Ontario (excluding National Capital Region)	32	16	9	9	25	5	3	53	37	58
2019	Quebec (excluding National Capital Region)	19	27	14	20	15	0	5	48	38	21
2019	British Columbia	16	23	33	15	13	0	0	39	28	25
2019	Alberta	0	31	0	29	29	0	10	35	65	10
2018	National Capital Region	21	20	11	17	20	3	8	46	42	310
2018	Ontario (excluding National Capital Region)	21	23	13	16	20	6	0	47	39	53
2018	Quebec (excluding National Capital Region)	18	21	21	12	16	5	6	45	32	33
2018	British Columbia	6	47	16	10	17	0	5	55	28	19
2017	National Capital Region	12	19	16	19	19	6	10	36	45	237
2017	Ontario (excluding National Capital Region)	12	18	20	18	29	0	4	31	48	50
2017	Quebec (excluding National Capital Region)	12	21	22	7	34	0	4	34	43	27
2017	British Columbia	17	29	13	14	22	0	5	48	38	22
2014	National Capital Region	8	14	19	18	33	3	5	24	56	282
2014	Ontario (excluding National Capital Region)	17	7	18	18	35	3	3	25	56	67
2014	Quebec (excluding National Capital Region)	5	10	15	23	34	0	13	17	65	21
2014	British Columbia	22	13	22	9	23	6	4	39	36	23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	21	14	4	3	1	7	78	7	321
2019	Ontario (excluding National Capital Region)	58	16	10	4	4	4	4	81	8	58
2019	Quebec (excluding National Capital Region)	66	4	20	10	0	0	0	69	10	21
2019	British Columbia	51	33	8	8	0	0	0	84	8	25
2019	Alberta	32	29	11	8	11	0	10	68	21	10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	60	10	9	1	4	2	15	84	5	320
2019	Ontario (excluding National Capital Region)	63	10	7	6	4	2	9	82	10	58
2019	Quebec (excluding National Capital Region)	76	4	5	0	15	0	0	80	15	21
2019	British Columbia	68	12	0	0	4	4	12	95	5	25
2019	Alberta	63	0	0	0	0	16	21	100	0	10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	18	15	4	4	1	6	75	9	319
2019	Ontario (excluding National Capital Region)	48	15	15	7	7	4	4	68	16	58
2019	Quebec (excluding National Capital Region)	71	5	15	8	0	0	0	76	8	21
2019	British Columbia	48	36	8	4	4	0	0	84	8	25
2019	Alberta	63	19	0	0	11	8	0	89	11	10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	47	18	14	6	6	3	7	72	13	320
2019	Ontario (excluding National Capital Region)	45	11	18	5	11	4	5	62	18	57
2019	Quebec (excluding National Capital Region)	61	15	15	8	0	0	0	76	8	21
2019	British Columbia	44	32	12	0	13	0	0	75	13	25
2019	Alberta	42	8	11	0	11	19	10	70	15	10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	14	8	7	4	2	7	80	11	317
2019	Ontario (excluding National Capital Region)	34	10	18	13	18	4	4	47	34	58
2019	Quebec (excluding National Capital Region)	33	5	20	14	21	5	0	41	38	20
2019	British Columbia	20	35	21	8	13	4	0	57	21	25
2019	Alberta	10	11	19	11	32	18	0	26	52	10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	65	12	7	4	2	2	7	86	7	317
2019	Ontario (excluding National Capital Region)	63	6	12	4	6	2	7	77	10	57
2019	Quebec (excluding National Capital Region)	67	14	14	0	5	0	0	81	5	21
2019	British Columbia	64	20	8	0	0	4	4	92	0	25
2019	Alberta	63	11	0	8	0	8	10	90	10	10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	75	5	5	3	3	3	6	89	6	320
2019	Ontario (excluding National Capital Region)	61	11	3	6	5	6	9	83	13	58
2019	Quebec (excluding National Capital Region)	80	0	5	10	5	0	0	80	15	21
2019	British Columbia	73	15	0	0	0	3	8	100	0	25
2019	Alberta	82	0	0	0	0	8	10	100	0	10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	77	5	3	1	1	3	10	94	3	320
2019	Ontario (excluding National Capital Region)	68	3	4	3	4	6	12	87	8	57
2019	Quebec (excluding National Capital Region)	76	5	5	4	0	0	10	90	4	21
2019	British Columbia	76	12	0	0	0	0	12	100	0	25
2019	Alberta	71	0	0	0	0	8	21	100	0	10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	26	41	15	9	6	3	1	70	15	320
2019	Ontario (excluding National Capital Region)	30	31	12	14	11	2	0	62	26	58
2019	Quebec (excluding National Capital Region)	20	44	20	10	5	0	0	64	15	21
2019	British Columbia	27	38	19	16	0	0	0	65	16	25
2018	National Capital Region	32	34	18	7	6	3	1	68	13	309
2018	Ontario (excluding National Capital Region)	31	27	11	12	16	4	0	60	29	53
2018	Quebec (excluding National Capital Region)	30	43	15	7	3	3	0	75	10	33
2018	British Columbia	15	45	17	11	11	0	0	61	22	19
2017	National Capital Region	17	35	22	7	8	10	0	59	17	236
2017	Ontario (excluding National Capital Region)	16	34	26	8	13	2	2	52	22	50
2017	Quebec (excluding National Capital Region)	7	36	27	15	11	4	0	45	27	27
2017	British Columbia	32	42	0	26	0	0	0	74	26	22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	35	11	4	4	2	0	80	8	318
2019	Ontario (excluding National Capital Region)	49	23	13	6	8	2	0	73	14	56
2019	Quebec (excluding National Capital Region)	30	49	5	5	10	0	0	80	15	21
2019	British Columbia	36	32	14	13	4	0	0	68	17	25
2019	Alberta	21	39	11	19	11	0	0	60	29	10
2018	National Capital Region	47	33	10	4	2	3	0	83	6	306
2018	Ontario (excluding National Capital Region)	49	28	12	3	5	0	2	79	9	53
2018	Quebec (excluding National Capital Region)	44	32	15	7	0	3	0	78	7	33
2018	British Columbia	40	44	0	17	0	0	0	83	17	19
2017	National Capital Region	32	44	11	5	3	5	0	80	9	236
2017	Ontario (excluding National Capital Region)	41	31	16	0	11	0	2	73	11	50
2017	Quebec (excluding National Capital Region)	12	58	15	7	4	4	0	73	12	27
2017	British Columbia	23	50	22	5	0	0	0	73	5	22
2014	National Capital Region	30	43	16	7	3	2	0	74	10	283
2014	Ontario (excluding National Capital Region)	44	23	20	9	3	0	1	68	12	67
2014	Quebec (excluding National Capital Region)	18	66	5	10	0	0	0	84	10	21
2014	British Columbia	48	37	8	0	8	0	0	85	8	23

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	45	27	13	6	5	4	1	75	11	320
2019	Ontario (excluding National Capital Region)	51	25	13	6	4	2	0	77	10	57
2019	Quebec (excluding National Capital Region)	37	34	14	5	10	0	0	71	15	21
2019	British Columbia	36	38	22	4	0	0	0	74	4	24
2019	Alberta	21	50	8	0	11	11	0	79	12	10
2018	National Capital Region	45	29	14	3	2	5	1	79	6	306
2018	Ontario (excluding National Capital Region)	61	16	10	6	5	0	2	79	11	52
2018	Quebec (excluding National Capital Region)	43	34	12	6	4	0	0	77	10	32
2018	British Columbia	45	34	15	6	0	0	0	79	6	19
2017	National Capital Region	34	35	15	3	4	9	0	76	8	237
2017	Ontario (excluding National Capital Region)	43	33	14	0	4	4	2	80	5	50
2017	Quebec (excluding National Capital Region)	23	36	30	7	4	0	0	59	11	27
2017	British Columbia	41	49	0	9	0	0	0	91	9	22
2014	National Capital Region	29	41	16	3	4	5	2	75	8	283
2014	Ontario (excluding National Capital Region)	47	26	18	3	5	0	1	74	8	67
2014	Quebec (excluding National Capital Region)	30	41	16	10	0	4	0	73	11	21
2014	British Columbia	48	24	17	0	8	3	0	74	8	23

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	27	9	2	3	0	0	87	4	320
2019	Ontario (excluding National Capital Region)	50	28	4	11	6	2	0	79	17	58
2019	Quebec (excluding National Capital Region)	50	34	5	5	5	0	0	85	10	21
2019	British Columbia	49	39	12	0	0	0	0	88	0	25
2019	Alberta	21	58	0	11	11	0	0	79	21	10
2018	National Capital Region	60	27	7	3	3	0	0	87	6	303
2018	Ontario (excluding National Capital Region)	58	21	6	6	10	0	0	79	16	52
2018	Quebec (excluding National Capital Region)	43	44	6	7	0	0	0	87	7	32
2018	British Columbia	41	48	6	6	0	0	0	89	6	19
2017	National Capital Region	47	37	9	3	3	0	0	84	6	236
2017	Ontario (excluding National Capital Region)	43	33	10	6	7	0	2	77	13	50
2017	Quebec (excluding National Capital Region)	27	54	4	11	4	0	0	81	15	27
2017	British Columbia	42	41	8	9	0	0	0	83	9	22
2014	National Capital Region	38	39	13	6	4	1	0	78	10	283
2014	Ontario (excluding National Capital Region)	50	30	9	4	6	0	0	80	11	67
2014	Quebec (excluding National Capital Region)	31	50	10	9	0	0	0	81	9	21
2014	British Columbia	50	26	19	0	4	0	0	76	4	23

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	25	16	5	7	1	0	71	12	317
2019	Ontario (excluding National Capital Region)	43	27	7	11	9	0	2	72	21	58
2019	Quebec (excluding National Capital Region)	33	36	11	15	5	0	0	69	20	20
2019	British Columbia	28	49	15	8	0	0	0	77	8	25
2019	Alberta	31	29	8	11	21	0	0	60	32	10
2018	National Capital Region	44	25	14	9	7	1	0	69	17	306
2018	Ontario (excluding National Capital Region)	51	10	21	7	9	2	0	62	17	53
2018	Quebec (excluding National Capital Region)	33	40	18	10	0	0	0	72	10	33
2018	British Columbia	26	27	25	23	0	0	0	52	23	19
2017	National Capital Region	27	26	25	12	9	2	0	54	21	237
2017	Ontario (excluding National Capital Region)	30	32	15	14	7	0	2	63	21	50
2017	Quebec (excluding National Capital Region)	8	36	31	19	4	3	0	45	23	26
2017	British Columbia	18	52	8	14	8	0	0	70	22	22
2014	National Capital Region	19	30	26	12	12	1	0	50	24	284
2014	Ontario (excluding National Capital Region)	30	25	27	9	8	0	1	56	17	67
2014	Quebec (excluding National Capital Region)	0	47	24	9	20	0	0	47	29	21
2014	British Columbia	35	33	29	0	3	0	0	68	3	23

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	27	14	8	5	0	0	73	12	319
2019	Ontario (excluding National Capital Region)	46	21	8	11	11	2	0	69	23	58
2019	Quebec (excluding National Capital Region)	31	34	14	20	0	0	0	65	20	21
2019	British Columbia	28	48	15	8	0	0	0	76	8	25
2019	Alberta	11	68	0	11	11	0	0	79	21	10
2018	National Capital Region	42	30	14	8	6	0	0	72	14	305
2018	Ontario (excluding National Capital Region)	55	9	19	4	13	0	0	64	17	53
2018	Quebec (excluding National Capital Region)	36	33	21	10	0	0	0	69	10	33
2018	British Columbia	27	21	21	31	0	0	0	48	31	18
2017	National Capital Region	30	34	17	11	6	1	1	65	17	237
2017	Ontario (excluding National Capital Region)	29	39	14	8	9	0	2	69	17	50
2017	Quebec (excluding National Capital Region)	8	34	41	14	4	0	0	41	18	27
2017	British Columbia	23	42	13	9	12	0	0	65	22	22
2014	National Capital Region	19	36	22	11	11	1	0	56	22	284
2014	Ontario (excluding National Capital Region)	31	26	18	13	9	0	1	59	23	67
2014	Quebec (excluding National Capital Region)	0	59	9	11	15	5	0	63	27	20
2014	British Columbia	31	37	24	0	7	0	0	68	7	23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	39	22	16	8	11	3	2	63	20	320
2019	Ontario (excluding National Capital Region)	43	16	20	10	9	2	0	60	20	58
2019	Quebec (excluding National Capital Region)	36	14	19	20	10	0	0	50	31	21
2019	British Columbia	37	32	16	15	0	0	0	69	15	25
2019	Alberta	31	18	0	21	19	11	0	56	44	10
2018	National Capital Region	35	23	12	11	10	4	4	63	23	306
2018	Ontario (excluding National Capital Region)	38	24	13	8	15	2	0	63	24	53
2018	Quebec (excluding National Capital Region)	33	27	16	25	0	0	0	60	25	33
2018	British Columbia	41	17	6	15	21	0	0	58	36	19
2017	National Capital Region	25	23	18	13	8	7	6	55	24	237
2017	Ontario (excluding National Capital Region)	29	25	19	10	12	2	2	56	24	50
2017	Quebec (excluding National Capital Region)	19	15	30	18	15	3	0	35	34	27
2017	British Columbia	13	42	15	22	4	0	5	58	27	22
2014	National Capital Region	21	22	22	15	13	6	1	46	30	284
2014	Ontario (excluding National Capital Region)	35	15	16	13	15	3	3	52	30	67
2014	Quebec (excluding National Capital Region)	8	33	10	19	20	10	0	45	43	21
2014	British Columbia	35	33	12	12	8	0	0	68	20	23

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	National Capital Region	32	29	38	322
2019	Ontario (excluding National Capital Region)	30	30	40	58
2019	Quebec (excluding National Capital Region)	19	46	36	21
2019	British Columbia	25	36	39	25
2019	Alberta	31	47	21	10
2018	National Capital Region	37	33	30	310
2018	Ontario (excluding National Capital Region)	21	42	37	52
2018	Quebec (excluding National Capital Region)	25	40	35	33
2018	British Columbia	33	31	35	19
2017	National Capital Region	36	31	33	238
2017	Ontario (excluding National Capital Region)	31	23	46	50
2017	Quebec (excluding National Capital Region)	42	29	29	27
2017	British Columbia	40	27	33	22
2014	National Capital Region	35	33	32	284
2014	Ontario (excluding National Capital Region)	25	46	30	67
2014	Quebec (excluding National Capital Region)	48	19	33	21
2014	British Columbia	16	35	49	23

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	National Capital Region	7	13	37	7	29	7	108
2019	Ontario (excluding National Capital Region)	19	29	42	0	4	6	17
2018	National Capital Region	9	10	36	4	36	5	114
2018	Ontario (excluding National Capital Region)	37	8	37	0	12	8	11
2017	National Capital Region	18	6	43	1	31	0	82
2017	Ontario (excluding National Capital Region)	31	28	20	0	8	13	15
2017	Quebec (excluding National Capital Region)	0	10	72	9	10	0	11
2014	National Capital Region	21	13	46	6	9999	14	101
2014	Ontario (excluding National Capital Region)	19	6	50	13	9999	13	16
2014	Quebec (excluding National Capital Region)	8	11	63	11	9999	8	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	39	11	7	4	1	2	77	12	322
2019	Ontario (excluding National Capital Region)	47	26	13	9	4	0	1	74	13	57
2019	Quebec (excluding National Capital Region)	29	37	24	10	0	0	0	66	10	21
2019	British Columbia	32	57	4	4	3	0	0	88	7	25
2019	Alberta	42	50	0	0	0	8	0	100	0	10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	23	9	2	1	6	3	86	4	322
2019	Ontario (excluding National Capital Region)	52	30	9	0	2	6	1	88	2	57
2019	Quebec (excluding National Capital Region)	47	19	14	5	5	10	0	73	11	21
2019	British Columbia	60	28	3	0	0	9	0	96	0	25
2019	Alberta	58	31	0	0	11	0	0	89	11	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	12	88	322
2019	Ontario (excluding National Capital Region)	18	82	58
2019	Alberta	53	47	10
2018	National Capital Region	14	86	310
2018	Ontario (excluding National Capital Region)	13	87	53

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	46	54	39
2018	National Capital Region	49	51	46

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	52	48	39
2018	National Capital Region	63	37	46

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	National Capital Region	100	39
2019	Ontario (excluding National Capital Region)	100	10
2018	National Capital Region	100	46

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	39
2019	Ontario (excluding National Capital Region)	0	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	0	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	55	45	39
2018	National Capital Region	42	58	46

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	32	68	39
2018	National Capital Region	36	64	46

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	38	62	39
2018	National Capital Region	39	61	46

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	34	66	39
2018	National Capital Region	63	37	46

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	23	77	39
2018	National Capital Region	19	81	46

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	49	51	39
2018	National Capital Region	55	45	46

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	20	80	39
2018	National Capital Region	41	59	46

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	40	60	39
2018	National Capital Region	47	53	46

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	22	78	39
2019	Ontario (excluding National Capital Region)	50	50	10
2018	National Capital Region	37	63	46

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	50	50	39
2018	National Capital Region	64	36	46

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	24	76	39
2018	National Capital Region	33	67	46

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	22	78	39
2019	Ontario (excluding National Capital Region)	49	51	10
2018	National Capital Region	21	79	46

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	39
2018	National Capital Region	17	83	46

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	39
2018	National Capital Region	13	87	46

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	16	84	39
2018	National Capital Region	10	90	46

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	27	73	39
2018	National Capital Region	23	77	46

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	322
2019	Ontario (excluding National Capital Region)	27	73	58
2019	Quebec (excluding National Capital Region)	25	75	21
2019	Alberta	53	47	10

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	20	15	19	4	6	27	10	54	16	322
2019	Ontario (excluding National Capital Region)	25	8	19	14	11	16	6	43	33	58
2019	Quebec (excluding National Capital Region)	17	19	10	5	20	24	4	51	35	21
2019	British Columbia	8	23	16	12	13	24	4	42	35	25
2019	Alberta	11	21	0	11	11	47	0	60	40	10
2018	National Capital Region	22	13	18	6	6	25	10	54	18	310
2018	Ontario (excluding National Capital Region)	18	22	20	8	16	13	4	48	28	50
2018	Quebec (excluding National Capital Region)	6	28	22	9	3	18	15	50	18	33
2018	British Columbia	5	11	17	33	20	15	0	18	62	19
2017	National Capital Region	10	18	18	6	7	29	12	48	22	237
2017	Ontario (excluding National Capital Region)	18	16	18	12	19	13	4	41	37	49
2017	Quebec (excluding National Capital Region)	0	18	41	4	15	14	8	24	24	27
2017	British Columbia	8	24	9	19	8	32	0	47	39	22
2014	National Capital Region	13	17	24	7	4	28	7	45	17	281
2014	Ontario (excluding National Capital Region)	28	17	13	9	12	20	2	57	26	67
2014	Quebec (excluding National Capital Region)	9	7	41	4	21	9	9	20	30	21
2014	British Columbia	22	17	9	13	23	15	0	47	43	23

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	35	29	16	4	5	9	1	73	10	322
2019	Ontario (excluding National Capital Region)	30	21	20	13	7	4	5	56	22	58
2019	Quebec (excluding National Capital Region)	22	37	15	5	15	5	0	62	22	21
2019	British Columbia	24	35	8	30	0	3	0	62	31	25
2019	Alberta	19	50	11	0	11	11	0	76	12	10
2018	National Capital Region	34	26	16	6	6	11	1	68	13	309
2018	Ontario (excluding National Capital Region)	37	28	15	5	11	3	0	67	17	52
2018	Quebec (excluding National Capital Region)	20	51	12	4	3	10	0	79	8	33
2018	British Columbia	20	26	22	20	7	5	0	48	29	19
2017	National Capital Region	23	35	17	3	5	15	1	69	10	236
2017	Ontario (excluding National Capital Region)	31	28	11	6	17	6	0	63	25	49
2017	Quebec (excluding National Capital Region)	0	34	39	4	16	8	0	37	21	26
2017	British Columbia	19	41	18	14	4	5	0	62	19	22
2014	National Capital Region	19	35	21	5	5	12	2	63	12	282
2014	Ontario (excluding National Capital Region)	34	24	18	10	6	8	0	63	18	67
2014	Quebec (excluding National Capital Region)	10	32	25	5	23	4	0	44	29	21
2014	British Columbia	27	18	16	21	3	15	0	52	29	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	6	94	321
2019	Ontario (excluding National Capital Region)	16	84	58
2019	British Columbia	0	100	25
2019	Alberta	0	100	10
2018	National Capital Region	5	95	308
2018	Ontario (excluding National Capital Region)	14	86	53
2018	British Columbia	0	100	19

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	32	68	18
2018	National Capital Region	60	40	15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18
2018	National Capital Region	0	100	15

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18
2018	National Capital Region	0	100	15

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	32	68	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18
2018	National Capital Region	0	100	15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18
2018	National Capital Region	0	100	15

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	26	74	18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	28	72	18
2018	National Capital Region	38	62	15

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	18
2018	National Capital Region	0	100	15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	57	43	18
2018	National Capital Region	50	50	15

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	17
2018	National Capital Region	0	100	15

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	17

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	41	59	17
2018	National Capital Region	56	44	15

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	9	91	322
2019	Ontario (excluding National Capital Region)	15	85	57

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	20	14	20	3	3	32	9	57	10	320
2019	Ontario (excluding National Capital Region)	26	11	20	9	10	16	8	49	25	56
2019	Quebec (excluding National Capital Region)	17	29	5	20	5	19	4	60	33	21
2019	British Columbia	11	21	25	9	0	27	7	48	13	25
2019	Alberta	11	10	11	0	0	69	0	66	0	10
2018	National Capital Region	21	13	21	2	3	30	9	57	8	308
2018	Ontario (excluding National Capital Region)	25	18	20	4	9	20	4	57	17	52
2018	Quebec (excluding National Capital Region)	9	27	19	0	7	26	11	58	11	33
2018	British Columbia	15	11	37	13	0	24	0	35	17	19
2017	National Capital Region	15	15	15	2	2	37	13	62	8	236
2017	Ontario (excluding National Capital Region)	24	15	27	4	9	16	6	49	16	49
2017	Quebec (excluding National Capital Region)	0	18	30	4	19	22	8	26	32	27
2017	British Columbia	18	24	18	0	4	32	5	66	6	22
2014	National Capital Region	11	15	24	2	3	40	6	46	9	282
2014	Ontario (excluding National Capital Region)	28	17	17	6	5	22	6	62	14	67
2014	Quebec (excluding National Capital Region)	9	7	31	0	9	35	9	29	16	21
2014	British Columbia	18	18	9	3	3	36	13	70	13	23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	28	16	2	3	12	1	76	6	321
2019	Ontario (excluding National Capital Region)	39	25	8	10	10	8	2	70	21	57
2019	Quebec (excluding National Capital Region)	22	38	14	15	5	5	0	64	22	21
2019	British Columbia	24	42	17	13	0	3	0	69	14	25
2019	Alberta	19	42	0	0	11	29	0	85	15	10
2018	National Capital Region	30	28	21	4	2	15	2	68	7	308
2018	Ontario (excluding National Capital Region)	36	28	15	4	9	9	0	70	14	53
2018	Quebec (excluding National Capital Region)	24	45	9	7	3	11	0	78	11	33
2018	British Columbia	25	11	47	0	7	9	0	40	8	19
2017	National Capital Region	27	32	14	2	2	20	3	77	5	236
2017	Ontario (excluding National Capital Region)	35	28	15	9	9	4	0	66	18	49
2017	Quebec (excluding National Capital Region)	4	34	31	0	16	12	4	45	18	26
2017	British Columbia	23	41	18	5	4	9	0	71	10	22
2014	National Capital Region	19	31	21	3	2	22	2	66	7	282
2014	Ontario (excluding National Capital Region)	40	22	24	1	2	12	0	69	3	67
2014	Quebec (excluding National Capital Region)	20	42	15	0	9	9	5	72	10	21
2014	British Columbia	27	27	15	0	0	23	9	78	0	23

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	42	24	19	6	8	0	1	66	14	317
2019	Ontario (excluding National Capital Region)	38	21	10	10	17	0	4	61	28	57
2019	Quebec (excluding National Capital Region)	28	28	24	20	0	0	0	56	20	21
2019	British Columbia	31	36	16	12	4	0	0	68	16	25
2019	Alberta	52	40	0	8	0	0	0	92	8	10
2018	National Capital Region	36	29	17	8	8	1	2	66	17	309
2018	Ontario (excluding National Capital Region)	34	29	9	14	12	0	2	64	27	53
2018	Quebec (excluding National Capital Region)	21	26	23	17	10	3	0	49	27	33
2018	British Columbia	31	21	26	15	7	0	0	52	22	19
2017	National Capital Region	32	26	19	9	10	1	4	60	20	237
2017	Ontario (excluding National Capital Region)	45	18	13	13	7	0	5	67	20	48
2017	Quebec (excluding National Capital Region)	31	21	4	7	30	0	7	56	40	27
2017	British Columbia	27	40	14	9	10	0	0	67	19	22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	22	31	14	10	0	1	44	24	319
2019	Ontario (excluding National Capital Region)	31	26	23	11	2	3	4	62	14	58
2019	Quebec (excluding National Capital Region)	29	32	24	5	10	0	0	60	15	21
2019	British Columbia	4	50	24	0	22	0	0	54	22	25
2019	Alberta	19	18	21	31	11	0	0	37	42	10
2018	National Capital Region	19	24	23	18	12	1	1	45	31	309
2018	Ontario (excluding National Capital Region)	37	29	23	7	4	0	0	66	11	52
2018	Quebec (excluding National Capital Region)	20	16	44	12	9	0	0	35	21	33
2018	British Columbia	15	19	38	17	11	0	0	34	28	19
2017	National Capital Region	14	24	23	23	13	1	1	39	37	237
2017	Ontario (excluding National Capital Region)	22	37	15	12	10	0	4	61	23	49
2017	Quebec (excluding National Capital Region)	23	18	44	7	8	0	0	41	15	27
2017	British Columbia	5	46	25	19	5	0	0	51	24	21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	33	27	23	10	4	1	3	62	14	315
2019	Ontario (excluding National Capital Region)	50	20	8	11	0	3	7	79	12	58
2019	Quebec (excluding National Capital Region)	41	45	10	4	0	0	0	86	4	21
2019	British Columbia	31	16	31	16	4	0	0	48	21	25
2019	Alberta	39	29	11	10	11	0	0	69	21	10
2018	National Capital Region	26	30	23	11	7	1	2	58	18	307
2018	Ontario (excluding National Capital Region)	51	33	10	3	0	0	2	86	3	52
2018	Quebec (excluding National Capital Region)	28	25	26	19	0	0	3	54	19	33
2018	British Columbia	25	31	27	11	6	0	0	57	17	19
2017	National Capital Region	22	27	25	12	9	1	4	52	22	235
2017	Ontario (excluding National Capital Region)	39	27	16	6	8	2	2	68	15	49
2017	Quebec (excluding National Capital Region)	26	22	22	8	15	0	8	52	24	27
2017	British Columbia	29	33	10	19	5	5	0	65	25	21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	26	23	24	12	13	1	2	50	25	316
2019	Ontario (excluding National Capital Region)	32	24	23	1	11	3	6	62	13	58
2019	Quebec (excluding National Capital Region)	24	38	17	10	10	0	0	62	20	21
2019	British Columbia	8	36	11	24	22	0	0	43	46	25
2019	Alberta	8	29	10	21	32	0	0	37	53	10
2018	National Capital Region	23	20	23	14	17	1	2	44	33	308
2018	Ontario (excluding National Capital Region)	29	37	19	7	6	2	0	67	13	53
2018	Quebec (excluding National Capital Region)	18	21	17	22	20	0	3	40	43	33
2018	British Columbia	14	10	20	16	40	0	0	24	56	19
2017	National Capital Region	16	20	15	22	23	1	4	38	47	237
2017	Ontario (excluding National Capital Region)	21	26	18	13	18	0	4	49	32	49
2017	Quebec (excluding National Capital Region)	15	15	29	23	19	0	0	30	42	27
2017	British Columbia	4	8	24	54	10	0	0	12	64	22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	48	24	15	6	3	0	5	75	9	318
2019	Ontario (excluding National Capital Region)	64	16	7	4	0	2	7	89	4	58
2019	Quebec (excluding National Capital Region)	52	23	10	0	5	0	10	83	6	21
2019	British Columbia	42	37	16	0	4	0	0	80	4	25
2019	Alberta	39	0	29	11	11	0	10	44	24	10
2018	National Capital Region	45	20	15	5	7	2	6	71	12	307
2018	Ontario (excluding National Capital Region)	66	21	7	2	0	0	4	91	2	52
2018	Quebec (excluding National Capital Region)	37	24	21	6	3	3	6	67	10	33
2018	British Columbia	35	43	11	6	6	0	0	78	11	19
2017	National Capital Region	35	26	14	5	6	2	12	71	13	237
2017	Ontario (excluding National Capital Region)	51	28	2	8	2	2	7	87	11	48
2017	Quebec (excluding National Capital Region)	38	29	21	0	0	0	12	76	0	27
2017	British Columbia	38	34	15	0	5	0	9	79	5	21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	28	19	9	6	0	0	66	15	319
2019	Ontario (excluding National Capital Region)	39	29	7	13	5	1	6	73	19	58
2019	Quebec (excluding National Capital Region)	43	27	10	15	5	0	0	70	20	21
2019	British Columbia	34	21	18	15	13	0	0	54	28	25
2019	Alberta	21	11	21	21	26	0	0	31	47	10
2018	National Capital Region	30	28	22	9	7	1	2	61	16	308
2018	Ontario (excluding National Capital Region)	52	13	18	6	10	0	0	65	17	53
2018	Quebec (excluding National Capital Region)	29	34	18	12	7	0	0	63	19	32
2018	British Columbia	21	38	22	12	8	0	0	58	19	18
2017	National Capital Region	24	36	18	10	8	1	3	62	20	235
2017	Ontario (excluding National Capital Region)	37	26	25	6	6	0	0	63	12	49
2017	Quebec (excluding National Capital Region)	27	29	14	19	11	0	0	56	30	27
2017	British Columbia	32	48	10	5	5	0	0	80	10	21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	30	19	7	6	1	1	68	13	322
2019	Ontario (excluding National Capital Region)	31	31	7	12	11	2	5	66	26	58
2019	Quebec (excluding National Capital Region)	36	18	15	20	5	0	5	57	27	21
2019	British Columbia	28	35	24	9	4	0	0	63	13	25
2019	Alberta	47	21	11	0	21	0	0	68	21	10
2018	National Capital Region	37	31	15	8	3	2	3	72	12	310
2018	Ontario (excluding National Capital Region)	33	30	18	2	14	2	0	64	17	54
2018	Quebec (excluding National Capital Region)	28	25	33	6	3	0	5	56	10	33
2018	British Columbia	21	20	31	22	6	0	0	41	28	19
2017	National Capital Region	30	27	20	11	8	1	4	59	20	235
2017	Ontario (excluding National Capital Region)	20	35	26	10	7	0	2	56	17	49
2017	Quebec (excluding National Capital Region)	19	21	29	7	11	0	12	46	21	27
2017	British Columbia	18	44	14	15	9	0	0	62	24	21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	28	23	10	8	0	1	59	18	320
2019	Ontario (excluding National Capital Region)	32	38	9	7	9	2	3	74	17	58
2019	Quebec (excluding National Capital Region)	38	32	20	10	0	0	0	69	10	21
2019	British Columbia	23	31	28	13	4	0	0	54	17	25
2019	Alberta	37	21	21	0	21	0	0	58	21	10
2018	National Capital Region	27	30	22	12	5	1	3	59	18	310
2018	Ontario (excluding National Capital Region)	36	37	14	2	11	0	0	73	13	54
2018	Quebec (excluding National Capital Region)	32	23	26	8	6	0	5	58	15	33
2018	British Columbia	15	32	31	17	6	0	0	47	22	19
2017	National Capital Region	25	29	22	11	9	1	4	56	21	236
2017	Ontario (excluding National Capital Region)	26	41	16	10	5	0	2	68	15	49
2017	Quebec (excluding National Capital Region)	34	21	26	4	7	0	8	60	12	27
2017	British Columbia	14	28	29	24	5	0	0	42	29	21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	31	30	23	7	7	1	1	63	14	321
2019	Ontario (excluding National Capital Region)	43	21	13	9	11	0	3	67	20	58
2019	Quebec (excluding National Capital Region)	52	4	40	5	0	0	0	55	5	21
2019	British Columbia	23	43	12	9	13	0	0	66	22	25
2019	Alberta	47	31	0	0	21	0	0	79	21	10
2018	National Capital Region	33	30	19	10	5	0	2	65	15	307
2018	Ontario (excluding National Capital Region)	56	21	9	4	11	0	0	77	14	54
2018	Quebec (excluding National Capital Region)	35	27	30	3	3	0	3	63	6	33
2018	British Columbia	20	29	28	18	6	0	0	49	24	19
2017	National Capital Region	30	31	18	9	7	1	3	64	17	236
2017	Ontario (excluding National Capital Region)	41	26	14	10	7	0	2	68	17	49
2017	Quebec (excluding National Capital Region)	30	21	22	12	7	0	7	55	21	27
2017	British Columbia	33	19	14	29	5	0	0	52	34	21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	44	24	16	7	6	2	1	70	14	320
2019	Ontario (excluding National Capital Region)	50	4	18	6	19	0	3	56	25	57
2019	Quebec (excluding National Capital Region)	47	23	15	5	10	0	0	70	15	21
2019	British Columbia	48	28	11	0	13	0	0	76	13	25
2019	Alberta	47	31	11	0	11	0	0	79	11	10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	33	18	6	5	1	1	70	11	319
2019	Ontario (excluding National Capital Region)	36	38	7	8	5	0	6	78	14	57
2019	Quebec (excluding National Capital Region)	48	32	10	10	0	0	0	80	10	21
2019	British Columbia	31	37	0	20	13	0	0	67	33	25
2019	Alberta	18	50	11	0	21	0	0	68	21	10
2018	National Capital Region	38	32	13	12	4	0	2	71	16	307
2018	Ontario (excluding National Capital Region)	42	33	10	10	2	0	2	77	12	54
2018	Quebec (excluding National Capital Region)	30	37	22	6	3	0	3	69	9	33
2018	British Columbia	20	42	17	22	0	0	0	61	22	19
2017	National Capital Region	34	32	19	9	3	1	3	68	12	236
2017	Ontario (excluding National Capital Region)	45	23	10	8	7	2	4	73	17	49
2017	Quebec (excluding National Capital Region)	38	21	18	19	0	0	4	61	19	27
2017	British Columbia	30	28	23	15	5	0	0	57	20	21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	57	25	12	2	2	0	2	83	4	319
2019	Ontario (excluding National Capital Region)	53	18	12	10	2	0	5	75	13	58
2019	Quebec (excluding National Capital Region)	48	27	0	20	0	0	5	79	21	21
2019	British Columbia	54	20	17	9	0	0	0	74	9	25
2019	Alberta	58	21	0	11	11	0	0	79	21	10
2018	National Capital Region	54	24	10	6	3	1	3	81	9	307
2018	Ontario (excluding National Capital Region)	46	26	11	13	4	0	0	72	17	54
2018	Quebec (excluding National Capital Region)	60	22	12	0	0	0	5	87	0	32
2018	British Columbia	50	23	22	6	0	0	0	72	6	19
2017	National Capital Region	53	22	15	4	5	0	2	76	8	237
2017	Ontario (excluding National Capital Region)	55	22	17	5	0	0	2	78	5	49
2017	Quebec (excluding National Capital Region)	41	18	26	4	4	0	8	64	8	27
2017	British Columbia	58	24	18	0	0	0	0	82	0	22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	75	11	4	0	2	1	6	93	3	319
2019	Ontario (excluding National Capital Region)	67	15	5	4	2	0	7	89	6	58
2019	Quebec (excluding National Capital Region)	62	19	5	0	0	0	14	94	0	21
2019	British Columbia	76	13	3	0	0	0	7	96	0	25
2019	Alberta	68	21	0	0	0	0	11	100	0	10
2018	National Capital Region	68	16	6	2	1	0	7	90	3	308
2018	Ontario (excluding National Capital Region)	68	9	7	2	3	0	10	86	6	54
2018	Quebec (excluding National Capital Region)	69	17	6	3	0	0	5	91	3	33
2018	British Columbia	76	13	11	0	0	0	0	89	0	19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	72	11	5	4	3	0	5	88	7	320
2019	Ontario (excluding National Capital Region)	61	9	13	4	7	0	7	75	12	58
2019	Quebec (excluding National Capital Region)	64	10	10	10	5	0	0	75	15	21
2019	British Columbia	76	12	4	0	3	0	4	92	3	25
2019	Alberta	58	21	0	21	0	0	0	79	21	10
2018	National Capital Region	70	11	6	4	3	0	5	86	8	309
2018	Ontario (excluding National Capital Region)	65	8	10	6	5	2	4	78	11	54
2018	Quebec (excluding National Capital Region)	65	15	5	3	7	0	5	84	11	33
2018	British Columbia	73	17	0	10	0	0	0	90	10	19
2017	National Capital Region	70	14	3	4	3	1	5	89	8	237
2017	Ontario (excluding National Capital Region)	62	16	7	9	5	0	2	80	14	49
2017	Quebec (excluding National Capital Region)	45	15	4	18	15	0	3	61	35	27
2017	British Columbia	73	14	8	5	0	0	0	88	5	22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	29	9	2	3	0	2	85	5	319
2019	Ontario (excluding National Capital Region)	47	16	21	11	0	0	5	67	11	57
2019	Quebec (excluding National Capital Region)	62	24	14	0	0	0	0	86	0	21
2019	British Columbia	41	50	9	0	0	0	0	91	0	25
2019	Alberta	50	19	21	10	0	0	0	69	10	10
2018	National Capital Region	54	26	11	3	4	0	2	82	7	307
2018	Ontario (excluding National Capital Region)	50	29	10	3	4	2	2	83	7	54
2018	Quebec (excluding National Capital Region)	48	29	6	9	6	0	3	79	15	33
2018	British Columbia	25	48	14	13	0	0	0	73	13	19
2017	National Capital Region	53	27	8	5	2	0	4	84	7	236
2017	Ontario (excluding National Capital Region)	44	37	9	6	5	0	0	81	11	49
2017	Quebec (excluding National Capital Region)	22	30	18	18	12	0	0	52	29	27
2017	British Columbia	49	37	14	0	0	0	0	86	0	22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	62	18	8	5	5	0	3	83	10	318
2019	Ontario (excluding National Capital Region)	55	14	11	4	13	0	3	72	17	58
2019	Quebec (excluding National Capital Region)	84	0	5	5	5	0	0	84	11	20
2019	British Columbia	60	20	9	0	12	0	0	79	12	25
2019	Alberta	58	11	21	0	0	0	10	76	0	10
2018	National Capital Region	58	21	10	4	4	1	2	81	9	306
2018	Ontario (excluding National Capital Region)	52	17	14	10	5	2	0	70	15	52
2018	Quebec (excluding National Capital Region)	62	21	3	6	6	0	3	84	13	33
2018	British Columbia	35	22	14	23	6	0	0	57	28	19
2017	National Capital Region	57	19	7	7	4	0	4	80	12	237
2017	Ontario (excluding National Capital Region)	50	32	4	4	5	2	2	86	9	49
2017	Quebec (excluding National Capital Region)	48	22	4	11	12	0	3	73	23	27
2017	British Columbia	45	36	14	5	0	0	0	81	5	22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	11	4	2	1	1	23	91	5	317
2019	Ontario (excluding National Capital Region)	58	13	2	4	2	0	21	91	7	58
2019	Quebec (excluding National Capital Region)	60	15	14	0	0	0	10	84	0	21
2019	British Columbia	72	13	0	0	0	0	15	100	0	25
2019	Alberta	48	0	0	0	11	0	42	82	18	10
2018	National Capital Region	56	9	6	3	1	0	25	87	6	307
2018	Ontario (excluding National Capital Region)	52	11	8	4	0	2	23	85	5	53
2018	Quebec (excluding National Capital Region)	47	6	15	0	0	0	32	77	0	33
2018	British Columbia	47	31	5	7	0	0	9	86	8	19
2017	National Capital Region	47	10	6	3	2	0	32	84	8	237
2017	Ontario (excluding National Capital Region)	46	28	9	5	0	0	12	84	6	49
2017	Quebec (excluding National Capital Region)	30	7	0	14	0	0	49	74	26	27
2017	British Columbia	42	31	0	0	0	0	27	100	0	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	68	15	8	1	1	1	7	89	3	318
2019	Ontario (excluding National Capital Region)	51	24	15	3	0	0	7	81	4	56
2019	Quebec (excluding National Capital Region)	69	20	10	0	0	0	0	90	0	21
2019	British Columbia	50	21	21	0	9	0	0	70	9	25
2019	Alberta	58	31	0	0	0	0	10	100	0	10
2018	National Capital Region	65	16	6	3	2	0	7	88	5	307
2018	Ontario (excluding National Capital Region)	48	24	17	4	4	2	2	75	8	54
2018	Quebec (excluding National Capital Region)	59	23	12	3	0	0	3	84	3	33
2018	British Columbia	29	32	24	6	6	0	5	64	12	19
2017	National Capital Region	64	11	8	3	4	0	10	84	7	236
2017	Ontario (excluding National Capital Region)	60	16	15	6	0	0	2	78	6	48
2017	Quebec (excluding National Capital Region)	55	19	7	8	4	0	7	80	12	27
2017	British Columbia	50	27	14	5	0	0	4	80	5	22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	75	12	4	2	2	0	5	92	4	319
2019	Ontario (excluding National Capital Region)	75	7	10	2	0	0	7	88	2	58
2019	Quebec (excluding National Capital Region)	76	24	0	0	0	0	0	100	0	21
2019	British Columbia	68	14	9	4	0	0	4	86	4	25
2019	Alberta	82	0	8	0	0	10	0	91	0	10
2018	National Capital Region	71	10	3	4	3	1	7	88	8	308
2018	Ontario (excluding National Capital Region)	78	7	2	8	6	0	0	84	14	53
2018	Quebec (excluding National Capital Region)	67	3	9	9	6	0	5	74	16	33
2018	British Columbia	63	20	5	6	7	0	0	83	13	19
2017	National Capital Region	61	15	7	3	5	1	8	83	9	236
2017	Ontario (excluding National Capital Region)	60	21	6	2	9	0	2	83	11	49
2017	Quebec (excluding National Capital Region)	63	14	7	4	8	4	0	80	12	27
2017	British Columbia	81	14	0	0	0	5	0	100	0	22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	57	21	12	4	2	0	3	80	7	319
2019	Ontario (excluding National Capital Region)	59	20	12	4	2	0	4	82	6	58
2019	Quebec (excluding National Capital Region)	70	20	5	5	0	0	0	90	5	21
2019	British Columbia	50	43	3	4	0	0	0	92	4	25
2019	Alberta	53	21	8	10	8	0	0	74	18	10
2018	National Capital Region	54	22	14	4	2	0	4	79	6	309
2018	Ontario (excluding National Capital Region)	54	30	8	4	2	2	0	85	6	53
2018	Quebec (excluding National Capital Region)	47	28	14	5	0	0	6	80	6	33
2018	British Columbia	51	15	18	17	0	0	0	65	17	19
2017	National Capital Region	51	26	12	4	4	1	4	80	7	237
2017	Ontario (excluding National Capital Region)	55	24	14	4	0	0	2	81	4	49
2017	Quebec (excluding National Capital Region)	56	14	15	11	0	0	4	73	12	27
2017	British Columbia	50	28	19	0	0	0	4	80	0	22

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	17	32	35	12	3	0	0	50	15	321
2019	Ontario (excluding National Capital Region)	15	41	29	8	5	2	0	57	13	58
2019	Quebec (excluding National Capital Region)	26	24	45	0	5	0	0	50	5	21
2019	British Columbia	12	36	44	8	0	0	0	48	8	25
2019	Alberta	11	58	11	11	11	0	0	68	21	10
2018	National Capital Region	16	32	33	14	4	0	0	49	19	308
2018	Ontario (excluding National Capital Region)	26	31	28	12	3	0	0	57	15	53
2018	Quebec (excluding National Capital Region)	19	25	37	19	0	0	0	44	19	33
2018	British Columbia	11	40	31	18	0	0	0	51	18	19
2017	National Capital Region	12	31	34	18	6	0	0	43	24	237
2017	Ontario (excluding National Capital Region)	20	36	31	6	6	0	0	57	13	49
2017	Quebec (excluding National Capital Region)	8	19	51	18	0	0	4	28	19	27
2017	British Columbia	18	37	45	0	0	0	0	55	0	22

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	7	20	39	19	15	0	0	34	27	318
2019	Ontario (excluding National Capital Region)	11	11	34	32	10	0	2	43	22	58
2019	Quebec (excluding National Capital Region)	14	5	46	16	19	0	0	35	19	21
2019	British Columbia	8	17	40	35	0	0	0	35	25	25
2019	Alberta	29	19	31	10	11	0	0	21	48	10
2018	National Capital Region	8	18	39	21	13	0	1	34	26	306
2018	Ontario (excluding National Capital Region)	9	13	38	27	13	0	0	40	22	53
2018	Quebec (excluding National Capital Region)	6	13	37	22	21	0	0	43	19	33
2018	British Columbia	6	28	45	11	10	0	0	21	34	19
2017	National Capital Region	6	20	39	22	12	0	2	34	26	235
2017	Ontario (excluding National Capital Region)	4	22	32	28	10	4	0	39	28	49
2017	Quebec (excluding National Capital Region)	4	18	56	8	15	0	0	23	21	27
2017	British Columbia	0	14	37	44	5	0	0	49	14	22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	36	16	7	3	5	0	73	10	321
2019	Ontario (excluding National Capital Region)	48	26	11	10	6	0	0	73	15	58
2019	Quebec (excluding National Capital Region)	30	50	10	0	10	0	0	80	10	21
2019	British Columbia	23	49	9	11	4	4	0	75	16	25
2019	Alberta	50	50	0	0	0	0	0	100	0	10
2018	National Capital Region	34	38	12	6	5	4	1	76	11	308
2018	Ontario (excluding National Capital Region)	49	26	14	7	5	0	0	75	11	54
2018	Quebec (excluding National Capital Region)	18	61	9	9	0	3	0	81	9	33
2018	British Columbia	16	51	15	11	7	0	0	67	18	19
2017	National Capital Region	20	45	18	6	4	7	0	69	11	237
2017	Ontario (excluding National Capital Region)	32	35	15	11	5	3	0	69	16	48
2017	Quebec (excluding National Capital Region)	11	48	26	0	11	4	0	61	12	27
2017	British Columbia	23	42	27	4	4	0	0	65	8	22

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	33	20	9	8	2	1	62	17	322
2019	Ontario (excluding National Capital Region)	30	31	2	25	9	3	0	63	35	58
2019	Quebec (excluding National Capital Region)	26	19	24	10	20	0	0	45	31	21
2019	British Columbia	20	44	12	15	9	0	0	64	24	25
2019	Alberta	40	29	0	21	11	0	0	68	32	10
2018	National Capital Region	30	32	16	13	6	3	1	64	19	307
2018	Ontario (excluding National Capital Region)	35	26	19	8	11	1	0	62	19	54
2018	Quebec (excluding National Capital Region)	19	44	10	14	13	0	0	63	27	33
2018	British Columbia	21	34	21	24	0	0	0	55	24	19
2017	National Capital Region	16	33	26	14	7	3	0	51	22	236
2017	Ontario (excluding National Capital Region)	22	41	9	21	5	3	0	65	26	49
2017	Quebec (excluding National Capital Region)	7	29	15	34	15	0	0	37	49	27
2017	British Columbia	18	38	18	22	4	0	0	56	26	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	16	84	322
2019	Ontario (excluding National Capital Region)	20	80	58
2019	Quebec (excluding National Capital Region)	10	90	21
2019	British Columbia	11	89	25
2019	Alberta	11	89	10
2017	National Capital Region	13	87	236
2017	Ontario (excluding National Capital Region)	25	75	49
2017	Quebec (excluding National Capital Region)	18	82	27
2014	National Capital Region	17	83	283
2014	Ontario (excluding National Capital Region)	13	87	67

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	89	11	49
2019	Ontario (excluding National Capital Region)	82	18	12
2017	National Capital Region	74	26	33
2017	Ontario (excluding National Capital Region)	84	16	12
2014	National Capital Region	87	13	50

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	27	15	5	3	0	78	7	43
2017	National Capital Region	47	39	0	13	0	0	87	13	25
2017	Ontario (excluding National Capital Region)	46	21	11	10	12	0	67	22	10
2014	National Capital Region	55	32	9	2	0	2	88	2	43

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	33	13	5	5	3	3	40	60	322
2019	Ontario (excluding National Capital Region)	39	28	15	0	12	2	3	42	58	57
2019	Quebec (excluding National Capital Region)	22	47	15	5	5	0	5	24	76	21
2019	British Columbia	31	38	21	5	4	0	0	31	69	24
2019	Alberta	42	50	0	8	0	0	0	42	58	10
2018	National Capital Region	46	25	14	6	4	3	2	49	51	309
2018	Ontario (excluding National Capital Region)	52	23	3	9	7	7	0	56	44	54
2018	Quebec (excluding National Capital Region)	26	31	17	16	3	5	3	28	72	33
2018	British Columbia	38	36	15	11	0	0	0	38	62	19
2017	National Capital Region	44	22	19	6	3	5	1	47	53	237
2017	Ontario (excluding National Capital Region)	55	14	17	4	4	4	2	58	42	49
2017	Quebec (excluding National Capital Region)	48	15	7	0	26	4	0	50	50	27
2017	British Columbia	53	18	20	5	0	5	0	56	44	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	58	42	178
2019	Ontario (excluding National Capital Region)	56	44	32
2019	Quebec (excluding National Capital Region)	54	46	15
2019	British Columbia	75	25	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	65	35	176
2019	Ontario (excluding National Capital Region)	69	31	32
2019	Quebec (excluding National Capital Region)	65	35	15
2019	British Columbia	61	39	16
2018	National Capital Region	53	47	151
2018	Ontario (excluding National Capital Region)	49	51	22
2018	Quebec (excluding National Capital Region)	40	60	22
2018	British Columbia	48	52	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	22	16	11	10	3	8	58	24	176
2019	Ontario (excluding National Capital Region)	33	18	12	13	17	0	7	54	32	32
2019	Quebec (excluding National Capital Region)	12	14	47	7	7	0	12	30	16	15
2019	British Columbia	0	19	19	34	28	0	0	19	61	15
2018	National Capital Region	25	28	11	19	11	1	5	56	32	151
2018	Ontario (excluding National Capital Region)	29	14	27	16	8	0	6	46	25	22
2018	Quebec (excluding National Capital Region)	4	19	42	17	8	6	5	25	28	22
2018	British Columbia	7	18	27	16	25	0	7	27	44	12
2017	National Capital Region	20	33	15	11	9	1	11	60	23	120
2017	Ontario (excluding National Capital Region)	11	31	32	16	5	0	6	44	22	19
2017	Quebec (excluding National Capital Region)	0	25	43	0	32	0	0	25	32	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	13	16	12	14	1	27	41	37	177
2019	Ontario (excluding National Capital Region)	13	17	16	12	24	0	18	37	44	32
2019	Quebec (excluding National Capital Region)	0	14	46	7	14	0	19	17	26	15
2019	British Columbia	0	14	32	12	28	0	14	16	47	15
2018	National Capital Region	10	15	10	11	22	4	30	37	49	151
2018	Ontario (excluding National Capital Region)	20	24	11	14	9	4	18	57	30	22
2018	Quebec (excluding National Capital Region)	0	12	27	18	20	0	23	15	50	22
2018	British Columbia	0	9	7	27	32	9	16	12	78	12
2017	National Capital Region	9	19	14	10	13	4	32	43	36	118
2017	Ontario (excluding National Capital Region)	11	32	22	15	5	0	16	50	24	19
2017	Quebec (excluding National Capital Region)	0	0	31	8	52	0	8	0	66	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	17	12	7	8	1	8	70	17	321
2019	Ontario (excluding National Capital Region)	57	7	7	7	13	2	8	71	22	58
2019	Quebec (excluding National Capital Region)	36	20	19	5	0	0	19	70	6	21
2019	British Columbia	47	17	16	8	9	3	0	66	18	24
2019	Alberta	29	21	19	0	11	0	21	63	13	10
2018	National Capital Region	47	13	8	8	9	3	13	71	19	309
2018	Ontario (excluding National Capital Region)	63	4	10	5	2	2	13	79	8	54
2018	Quebec (excluding National Capital Region)	42	15	18	13	0	5	7	65	15	33
2018	British Columbia	59	6	14	17	0	0	5	68	17	19

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Courts Administration Service by Question 102. In which province or territory do you work?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment