2019 Public Service Employee Survey Results for Courts Administration Service by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	44	18	14	10	58	24	22
2019	Not a person with a disability	48	38	4	8	2	86	11	415
2017	Person with a disability	33	26	13	24	4	59	28	24
2017	Not a person with a disability	30	46	4	14	5	77	19	325
2014	Person with a disability	28	48	5	9	10	76	19	19
2014	Not a person with a disability	23	43	7	20	8	66	28	392
2011	Person with a disability	25	56	8	11	0	81	11	17
2011	Not a person with a disability	40	46	5	8	1	86	9	445
2008	Person with a disability	27	45	9	18	0	73	18	22
2008	Not a person with a disability	38	43	5	11	3	80	14	410

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	40	5	5	0	0	90	5	22
2019	Not a person with a disability	59	25	6	9	1	1	84	10	415
2017	Person with a disability	59	33	5	4	0	0	92	4	24
2017	Not a person with a disability	53	30	8	7	1	1	84	8	325
2014	Person with a disability	43	38	5	4	5	5	85	9	19
2014	Not a person with a disability	55	26	7	9	3	1	82	11	392
2011	Person with a disability	53	28	14	0	0	5	85	0	17
2011	Not a person with a disability	58	25	7	5	4	1	84	8	444
2008	Person with a disability	64	14	14	5	5	0	77	9	22
2008	Not a person with a disability	54	28	5	10	2	0	83	12	409

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	47	7	16	9	67	25	21
2019	Not a person with a disability	49	32	5	10	4	81	14	415
2017	Person with a disability	25	38	11	21	4	63	25	24
2017	Not a person with a disability	42	37	8	8	4	79	13	325
2014	Person with a disability	20	39	9	22	10	59	32	19
2014	Not a person with a disability	42	37	7	10	3	80	14	390
2011	Person with a disability	22	48	25	5	0	70	5	17
2011	Not a person with a disability	44	35	7	9	4	79	13	443

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	44	20	5	15	0	0	60	20	21
2019	Not a person with a disability	33	36	11	14	6	0	1	69	20	415
2018	Person with a disability	35	37	8	6	14	0	0	72	20	30
2018	Not a person with a disability	30	42	9	11	7	0	1	73	18	402
2017	Person with a disability	33	34	5	20	8	0	0	67	28	24
2017	Not a person with a disability	29	37	13	13	8	0	0	66	20	325
2014	Person with a disability	21	43	14	9	14	0	0	63	23	19
2014	Not a person with a disability	17	30	18	20	14	0	0	48	34	391
2011	Person with a disability	20	38	19	11	8	0	5	61	20	17
2011	Not a person with a disability	27	38	12	12	10	0	2	66	23	444
2008	Person with a disability	18	45	9	14	9	5	0	67	24	22
2008	Not a person with a disability	25	40	12	15	7	0	1	66	22	410

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	34	19	9	10	0	0	62	19	22
2019	Not a person with a disability	48	36	7	7	1	0	1	85	8	413
2017	Person with a disability	33	33	14	16	4	0	0	66	20	24
2017	Not a person with a disability	40	44	6	6	3	0	0	84	9	323
2014	Person with a disability	33	28	24	10	5	0	0	61	15	19
2014	Not a person with a disability	32	45	14	7	2	1	0	77	9	392

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	26	12	17	16	0	0	55	33	22
2019	Not a person with a disability	45	31	10	8	4	1	0	77	12	415
2018	Person with a disability	29	41	9	8	10	2	0	72	18	31
2018	Not a person with a disability	48	31	8	7	5	1	1	80	12	404
2017	Person with a disability	20	25	17	26	4	0	8	49	32	24
2017	Not a person with a disability	41	34	12	8	5	0	0	75	13	325
2014	Person with a disability	29	22	38	0	5	0	5	54	6	19
2014	Not a person with a disability	29	32	20	10	7	1	2	63	17	392
2011	Person with a disability	33	39	8	5	10	0	6	76	15	17
2011	Not a person with a disability	37	32	15	8	6	1	1	70	14	443

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	35	19	5	5	71	10	22
2019	Not a person with a disability	45	37	10	4	4	82	8	417
2018	Person with a disability	46	32	8	10	5	78	15	30
2018	Not a person with a disability	41	39	11	5	4	80	9	403
2017	Person with a disability	41	37	13	8	0	78	8	24
2017	Not a person with a disability	28	52	12	4	4	80	8	324
2014	Person with a disability	23	42	21	9	5	65	14	19
2014	Not a person with a disability	27	45	15	9	5	71	14	392
2011	Person with a disability	39	43	12	0	5	83	5	17
2011	Not a person with a disability	36	40	12	7	5	76	12	442
2008	Person with a disability	41	41	5	9	5	82	14	22
2008	Not a person with a disability	38	37	11	7	6	76	13	405

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	30	17	9	21	3	0	52	31	22
2019	Not a person with a disability	35	34	12	11	6	1	0	70	18	417
2018	Person with a disability	30	29	15	11	15	0	0	59	26	31
2018	Not a person with a disability	35	32	13	10	7	1	1	69	18	404
2017	Person with a disability	24	34	17	17	8	0	0	57	25	24
2017	Not a person with a disability	27	37	17	11	7	0	0	64	18	325
2014	Person with a disability	15	48	14	7	16	0	0	63	23	19
2014	Not a person with a disability	22	35	14	16	12	0	0	58	28	391
2011	Person with a disability	22	25	26	11	16	0	0	47	27	17
2011	Not a person with a disability	28	35	15	12	8	2	0	64	21	444

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	45	11	10	14	64	25	22
2019	Not a person with a disability	38	37	11	10	3	75	13	417
2018	Person with a disability	38	45	3	6	8	84	14	31
2018	Not a person with a disability	36	41	13	7	4	76	10	404
2017	Person with a disability	27	30	25	17	0	57	17	24
2017	Not a person with a disability	32	43	15	6	4	75	10	325

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	46	9	16	0	0	0	75	16	22
2019	Not a person with a disability	57	32	7	3	1	0	0	89	4	413
2018	Person with a disability	60	17	13	7	3	0	0	77	10	31
2018	Not a person with a disability	52	37	7	1	1	1	0	90	3	404
2017	Person with a disability	40	45	4	12	0	0	0	85	12	24
2017	Not a person with a disability	44	42	8	4	2	0	0	86	6	325
2014	Person with a disability	42	26	19	14	0	0	0	67	14	19
2014	Not a person with a disability	39	38	13	6	3	1	1	78	9	392
2011	Person with a disability	41	34	14	11	0	0	0	75	11	17
2011	Not a person with a disability	46	37	9	4	3	1	0	84	7	443
2008	Person with a disability	59	36	5	0	0	0	0	95	0	22
2008	Not a person with a disability	46	32	12	5	3	2	0	80	8	409

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	30	15	10	21	0	0	54	31	22
2019	Not a person with a disability	40	33	11	8	8	0	0	73	16	417
2018	Person with a disability	42	30	8	6	14	0	0	73	20	31
2018	Not a person with a disability	40	33	9	8	7	1	1	75	16	400
2017	Person with a disability	31	30	14	8	16	0	0	61	25	24
2017	Not a person with a disability	30	37	15	10	8	0	0	68	18	325

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	68	22	0	10	0	0	90	10	22
2019	Not a person with a disability	62	26	7	3	1	0	89	4	415
2018	Person with a disability	82	9	7	0	3	0	91	3	31
2018	Not a person with a disability	57	32	6	2	2	1	89	4	399
2017	Person with a disability	68	32	0	0	0	0	100	0	24
2017	Not a person with a disability	56	33	6	2	2	0	89	4	324
2014	Person with a disability	62	15	17	5	0	0	78	5	19
2014	Not a person with a disability	63	28	6	2	1	0	91	3	392
2011	Person with a disability	66	26	8	0	0	0	92	0	17
2011	Not a person with a disability	61	28	7	2	1	0	90	3	444

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	40	4	9	19	0	0	68	28	22
2019	Not a person with a disability	35	33	12	12	6	0	1	69	19	417
2018	Person with a disability	39	33	0	6	20	2	0	73	27	31
2018	Not a person with a disability	36	33	11	10	8	1	1	71	18	404
2017	Person with a disability	40	33	14	9	4	0	0	73	13	24
2017	Not a person with a disability	28	40	15	10	6	1	0	69	16	324
2014	Person with a disability	18	19	26	27	10	0	0	36	37	19
2014	Not a person with a disability	18	38	18	14	12	1	0	56	26	392
2011	Person with a disability	23	25	26	16	10	0	0	48	25	17
2011	Not a person with a disability	30	34	14	12	8	1	1	65	20	445

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	37	15	5	19	0	0	61	24	22
2019	Not a person with a disability	42	31	12	8	6	0	1	73	14	416
2018	Person with a disability	30	28	11	9	20	2	0	59	30	31
2018	Not a person with a disability	40	30	13	8	7	1	1	71	15	400
2017	Person with a disability	37	34	9	16	5	0	0	70	21	24
2017	Not a person with a disability	34	33	14	11	7	1	1	68	18	324
2014	Person with a disability	19	27	16	27	11	0	0	46	38	19
2014	Not a person with a disability	26	34	17	12	10	1	1	61	21	392

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	36	18	20	11	0	0	51	31	21
2019	Not a person with a disability	40	36	11	8	5	0	0	76	13	409
2018	Person with a disability	42	21	18	3	13	2	0	64	17	31
2018	Not a person with a disability	40	35	9	7	7	1	0	76	14	404
2017	Person with a disability	36	34	17	4	3	0	5	74	8	24
2017	Not a person with a disability	32	39	15	8	5	0	1	72	13	324
2014	Person with a disability	24	29	26	10	11	0	0	53	21	19
2014	Not a person with a disability	24	36	19	13	8	0	0	60	21	392
2011	Person with a disability	37	27	20	10	6	0	0	64	16	17
2011	Not a person with a disability	41	35	12	8	3	1	0	76	12	442

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	30	5	10	5	0	80	15	22
2019	Not a person with a disability	49	35	11	4	1	0	84	6	417
2018	Person with a disability	57	29	12	0	3	0	85	3	31
2018	Not a person with a disability	47	38	8	4	3	0	85	7	402
2017	Person with a disability	54	37	0	9	0	0	91	9	24
2017	Not a person with a disability	39	45	8	4	3	1	85	6	323
2014	Person with a disability	33	48	10	4	5	0	81	9	19
2014	Not a person with a disability	36	44	10	7	3	0	80	10	392
2011	Person with a disability	61	27	8	5	0	0	88	5	17
2011	Not a person with a disability	41	41	10	5	3	0	82	8	443
2008	Person with a disability	45	27	18	5	5	0	73	9	22
2008	Not a person with a disability	40	42	8	8	2	0	82	10	408

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	39	28	0	3	0	0	69	3	22
2019	Not a person with a disability	41	30	17	6	5	0	0	72	11	414
2018	Person with a disability	18	38	23	21	0	0	0	55	21	31
2018	Not a person with a disability	36	34	16	7	5	1	1	72	12	404
2017	Person with a disability	39	28	22	7	5	0	0	66	12	24
2017	Not a person with a disability	36	37	16	6	4	0	1	74	10	324
2014	Person with a disability	26	38	26	4	7	0	0	63	11	19
2014	Not a person with a disability	37	32	19	7	6	0	0	68	12	391
2011	Person with a disability	25	52	16	0	0	0	8	83	0	17
2011	Not a person with a disability	37	37	15	7	3	1	0	74	10	443
2008	Person with a disability	41	14	14	14	18	0	0	55	32	22
2008	Not a person with a disability	27	34	21	13	4	0	1	61	17	410

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	15	46	15	5	5	0	21	30	22
2019	Not a person with a disability	8	23	30	20	16	1	1	37	32	414
2018	Person with a disability	12	28	32	13	6	2	6	21	44	31
2018	Not a person with a disability	9	20	27	20	17	3	3	39	32	402
2017	Person with a disability	18	25	45	4	4	0	5	8	44	23
2017	Not a person with a disability	11	17	32	22	11	2	5	35	30	324
2014	Person with a disability	4	27	36	15	0	0	18	19	37	19
2014	Not a person with a disability	12	22	35	16	10	1	4	27	36	392
2011	Person with a disability	16	25	21	31	0	0	8	34	44	17
2011	Not a person with a disability	9	20	30	23	12	2	5	37	30	443
2008	Person with a disability	10	30	40	0	20	0	0	20	40	20
2008	Not a person with a disability	8	26	32	19	10	1	3	31	36	408

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	7	47	20	5	0	0	26	27	21
2019	Not a person with a disability	8	16	23	22	24	4	3	50	26	414
2018	Person with a disability	19	13	27	19	14	3	6	35	35	30
2018	Not a person with a disability	7	18	25	21	21	4	4	45	27	401
2017	Person with a disability	13	21	18	29	5	5	9	39	40	22
2017	Not a person with a disability	10	19	29	18	14	4	6	36	32	325
2014	Person with a disability	17	10	36	4	11	0	22	18	35	19
2014	Not a person with a disability	13	20	27	19	10	5	5	32	38	391
2011	Person with a disability	16	17	16	26	12	0	12	44	38	17
2011	Not a person with a disability	7	21	24	21	17	4	7	42	31	443
2008	Person with a disability	16	37	21	5	16	0	5	22	56	19
2008	Not a person with a disability	15	25	23	20	11	2	4	33	42	408

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	12	35	18	16	0	5	36	27	21
2019	Not a person with a disability	9	15	23	22	23	5	3	49	26	413
2018	Person with a disability	12	15	32	19	10	0	13	33	31	30
2018	Not a person with a disability	8	17	21	21	21	6	6	48	28	400
2017	Person with a disability	4	35	15	23	19	0	5	43	41	22
2017	Not a person with a disability	8	18	26	21	16	2	9	42	29	324
2014	Person with a disability	12	13	42	9	5	0	18	17	32	19
2014	Not a person with a disability	15	22	21	20	11	4	6	35	41	391
2011	Person with a disability	11	0	34	31	6	0	17	45	13	17
2011	Not a person with a disability	13	19	24	17	14	4	9	35	36	444
2008	Person with a disability	15	15	35	10	15	0	10	28	33	20
2008	Not a person with a disability	12	22	30	18	11	3	4	32	36	409

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	7	13	42	13	20	0	5	35	21	22
2019	Not a person with a disability	3	9	25	32	27	2	2	61	13	412
2018	Person with a disability	6	31	27	17	10	3	6	30	41	30
2018	Not a person with a disability	4	11	26	27	27	3	2	57	15	401
2017	Person with a disability	8	33	37	13	9	0	0	22	41	22
2017	Not a person with a disability	6	8	30	30	18	1	7	52	16	322
2014	Person with a disability	4	17	26	29	5	0	18	42	26	19
2014	Not a person with a disability	10	14	27	31	14	2	3	47	24	388
2011	Person with a disability	10	6	39	26	6	0	12	37	18	17
2011	Not a person with a disability	5	12	28	29	19	2	6	52	18	442
2008	Person with a disability	10	29	38	10	14	0	0	24	38	21
2008	Not a person with a disability	7	15	30	28	17	1	2	46	23	406

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	26	34	3	14	0	5	19	45	22
2019	Not a person with a disability	11	17	23	19	23	2	4	45	30	415
2018	Person with a disability	29	23	21	7	10	0	10	18	58	29
2018	Not a person with a disability	15	19	23	19	17	4	4	38	36	403
2017	Person with a disability	25	33	23	5	6	0	9	12	63	22
2017	Not a person with a disability	18	28	24	11	12	2	4	24	50	324
2014	Person with a disability	33	9	38	6	0	0	14	6	49	18
2014	Not a person with a disability	25	25	21	14	9	1	5	24	54	392
2011	Person with a disability	11	10	48	12	6	0	12	21	24	17
2011	Not a person with a disability	11	21	26	18	16	2	6	37	35	443
2008	Person with a disability	25	25	20	15	15	0	0	30	50	20
2008	Not a person with a disability	20	24	22	16	13	1	3	30	47	409

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	17	26	24	10	9	0	37	34	22
2019	Not a person with a disability	14	13	27	19	21	5	3	43	29	414
2018	Person with a disability	12	26	29	14	7	3	8	25	43	30
2018	Not a person with a disability	13	18	25	19	17	4	5	39	34	400
2017	Person with a disability	17	35	23	10	10	0	5	21	55	22
2017	Not a person with a disability	15	17	26	16	15	5	6	34	36	322
2014	Person with a disability	17	10	35	5	5	5	22	14	38	19
2014	Not a person with a disability	12	19	25	21	12	3	9	37	35	391
2011	Person with a disability	10	11	34	14	14	0	17	34	25	17
2011	Not a person with a disability	10	16	23	23	16	4	9	45	29	444
2008	Person with a disability	10	25	35	15	15	0	0	30	35	20
2008	Not a person with a disability	19	24	24	15	9	3	6	26	47	408

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	40	21	13	19	0	0	32	48	22
2019	Not a person with a disability	10	16	25	19	22	4	3	44	29	414
2018	Person with a disability	14	13	24	27	13	0	9	44	30	30
2018	Not a person with a disability	7	18	26	20	18	6	5	43	29	399
2017	Person with a disability	13	20	18	21	10	5	13	38	40	23
2017	Not a person with a disability	12	17	29	17	16	3	5	37	31	323
2014	Person with a disability	9	17	31	19	0	5	18	25	34	19
2014	Not a person with a disability	14	22	29	15	9	4	7	27	41	391

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	30	37	10	14	0	0	24	39	22
2019	Not a person with a disability	11	18	26	22	19	2	2	43	30	415

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	22	9	8	0	5	0	82	9	22
2019	Not a person with a disability	68	18	4	6	2	0	1	87	9	414
2017	Person with a disability	66	17	18	0	0	0	0	82	0	23
2017	Not a person with a disability	59	25	7	5	2	0	2	86	7	325
2014	Person with a disability	44	34	11	5	0	0	5	83	5	18
2014	Not a person with a disability	59	22	6	7	2	0	3	84	10	392
2011	Person with a disability	43	31	22	0	0	0	5	77	0	16
2011	Not a person with a disability	62	23	6	7	2	0	1	85	9	444
2008	Person with a disability	55	32	0	9	0	0	5	90	10	22
2008	Not a person with a disability	55	26	6	6	3	0	3	84	10	407

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	40	17	5	19	3	0	57	26	22
2019	Not a person with a disability	29	24	17	11	9	7	3	59	22	414
2018	Person with a disability	32	31	15	6	11	2	3	67	18	31
2018	Not a person with a disability	28	26	15	11	7	8	4	62	21	401
2017	Person with a disability	16	34	18	23	4	0	5	53	28	23
2017	Not a person with a disability	19	29	19	13	10	5	6	53	25	324
2014	Person with a disability	28	19	33	5	15	0	0	47	20	19
2014	Not a person with a disability	21	27	20	12	13	4	3	52	27	391

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	35	3	18	16	0	0	63	33	22
2019	Not a person with a disability	51	25	8	7	8	0	0	77	15	414
2018	Person with a disability	47	24	11	9	9	0	0	71	17	30
2018	Not a person with a disability	51	26	7	8	6	1	1	79	14	402
2017	Person with a disability	24	53	4	13	5	0	0	77	18	23
2017	Not a person with a disability	40	34	10	8	8	0	1	74	15	324
2014	Person with a disability	26	25	11	5	15	17	0	62	25	19
2014	Not a person with a disability	37	31	8	10	11	2	1	70	22	392

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	44	12	14	0	0	0	73	14	22
2019	Not a person with a disability	50	32	6	9	3	0	0	82	12	412
2018	Person with a disability	40	35	9	10	5	0	0	75	16	31
2018	Not a person with a disability	51	33	8	5	4	0	0	84	8	401
2017	Person with a disability	28	38	5	16	9	5	0	69	26	24
2017	Not a person with a disability	34	44	10	6	4	1	1	80	10	325
2014	Person with a disability	36	33	16	5	11	0	0	69	15	19
2014	Not a person with a disability	33	40	13	9	5	0	0	73	14	391

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	35	22	0	16	0	0	63	16	22
2019	Not a person with a disability	45	35	11	4	3	1	0	81	7	413
2018	Person with a disability	49	29	3	8	5	3	3	83	14	31
2018	Not a person with a disability	46	35	10	3	4	2	1	83	7	404

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	33	28	0	10	0	13	57	12	22
2019	Not a person with a disability	44	25	16	4	4	1	5	74	9	416

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	23	16	13	21	0	4	48	35	22
2019	Not a person with a disability	47	24	14	6	6	1	1	73	12	416
2018	Person with a disability	35	35	3	11	14	2	0	72	26	30
2018	Not a person with a disability	44	30	9	6	6	2	2	78	12	403
2017	Person with a disability	36	30	19	16	0	0	0	66	16	24
2017	Not a person with a disability	37	34	12	8	6	1	2	73	15	324
2014	Person with a disability	24	18	26	8	11	0	14	48	22	19
2014	Not a person with a disability	29	35	14	12	9	0	1	65	21	392
2011	Person with a disability	20	24	39	10	7	0	0	44	17	16
2011	Not a person with a disability	34	31	14	11	7	1	1	67	19	444
2008	Person with a disability	27	27	9	5	27	0	5	57	33	22
2008	Not a person with a disability	26	34	16	13	9	1	1	62	22	410

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	25	28	0	11	4	0	60	11	21
2019	Not a person with a disability	53	23	11	5	5	2	1	79	10	416
2018	Person with a disability	51	26	7	0	14	2	0	79	14	30
2018	Not a person with a disability	49	27	10	4	4	3	2	81	9	402
2017	Person with a disability	36	25	32	0	7	0	0	61	7	24
2017	Not a person with a disability	47	27	11	6	6	2	1	76	13	324
2014	Person with a disability	37	48	5	5	5	0	0	85	10	19
2014	Not a person with a disability	32	33	14	9	7	2	3	68	17	392
2011	Person with a disability	41	6	32	5	16	0	0	47	21	17
2011	Not a person with a disability	34	33	15	6	7	3	1	70	14	445
2008	Person with a disability	18	36	18	9	14	0	5	57	24	22
2008	Not a person with a disability	30	33	15	9	8	3	2	66	19	408

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	23	12	10	10	3	0	66	21	22
2019	Not a person with a disability	51	23	10	8	6	1	1	76	14	412
2018	Person with a disability	53	25	3	0	17	2	0	80	18	30
2018	Not a person with a disability	50	28	10	4	5	1	2	81	9	401
2017	Person with a disability	33	22	24	17	5	0	0	55	21	23
2017	Not a person with a disability	47	29	11	6	5	0	1	78	11	324
2014	Person with a disability	33	41	10	5	11	0	0	74	16	19
2014	Not a person with a disability	30	34	14	12	8	0	2	65	20	390
2011	Person with a disability	41	12	20	17	10	0	0	53	27	17
2011	Not a person with a disability	37	31	13	10	7	0	1	70	17	445
2008	Person with a disability	23	36	9	18	14	0	0	59	32	22
2008	Not a person with a disability	29	39	12	10	9	1	0	69	19	410

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	73	27	0	0	0	0	100	0	22
2019	Not a person with a disability	84	11	2	1	1	1	96	2	414
2017	Person with a disability	80	16	4	0	0	0	96	0	24
2017	Not a person with a disability	80	12	3	2	1	2	94	3	324
2014	Person with a disability	71	10	5	4	5	5	85	9	19
2014	Not a person with a disability	74	18	4	1	2	1	92	3	392
2011	Person with a disability	58	17	20	0	0	5	79	0	17
2011	Not a person with a disability	75	16	4	1	2	1	93	3	444
2008	Person with a disability	86	9	0	0	0	5	100	0	22
2008	Not a person with a disability	77	12	4	3	0	3	92	4	410

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	21	3	9	10	4	10	74	22	22
2019	Not a person with a disability	57	20	8	4	3	3	6	84	8	416
2017	Person with a disability	42	23	14	9	8	0	5	68	18	23
2017	Not a person with a disability	47	21	9	7	7	3	5	74	16	325
2014	Person with a disability	34	28	21	0	9	0	9	68	10	19
2014	Not a person with a disability	35	24	14	7	7	6	6	67	16	392
2011	Person with a disability	53	17	14	0	16	0	0	70	16	17
2011	Not a person with a disability	39	28	10	9	8	2	4	72	18	445

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	27	13	0	10	0	0	76	10	22
2019	Not a person with a disability	63	19	9	5	4	1	1	83	8	417
2018	Person with a disability	63	19	0	6	12	0	0	82	18	30
2018	Not a person with a disability	59	22	7	3	6	2	2	84	9	401
2017	Person with a disability	55	17	19	5	5	0	0	72	9	23
2017	Not a person with a disability	53	24	12	3	5	2	1	79	8	324

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	21	15	8	10	0	0	66	18	22
2019	Not a person with a disability	52	25	9	6	6	0	1	79	12	417
2018	Person with a disability	66	17	3	3	11	0	0	83	14	30
2018	Not a person with a disability	54	24	11	3	6	1	1	79	9	401
2017	Person with a disability	42	32	19	0	8	0	0	73	8	23
2017	Not a person with a disability	51	28	7	6	6	1	1	80	12	325
2014	Person with a disability	39	28	19	4	11	0	0	67	14	19
2014	Not a person with a disability	37	31	15	10	6	0	1	69	16	392

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	20	19	5	14	9	0	58	21	22
2019	Not a person with a disability	37	29	14	6	7	6	1	71	14	415
2018	Person with a disability	28	34	0	6	16	12	3	74	26	31
2018	Not a person with a disability	38	28	14	7	6	6	1	71	14	404
2017	Person with a disability	28	18	19	17	13	5	0	49	31	23
2017	Not a person with a disability	27	36	16	8	5	7	1	68	15	325
2014	Person with a disability	26	19	15	0	26	14	0	53	30	19
2014	Not a person with a disability	20	33	20	12	6	9	0	58	20	391
2011	Person with a disability	14	21	31	11	23	0	0	34	34	17
2011	Not a person with a disability	25	28	20	9	9	9	0	59	20	443

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	23	10	5	19	9	0	62	27	22
2019	Not a person with a disability	34	30	13	9	9	3	0	67	19	415
2018	Person with a disability	25	25	15	11	11	9	3	58	25	31
2018	Not a person with a disability	35	28	14	10	9	4	0	66	20	400
2017	Person with a disability	24	13	28	21	9	5	0	39	32	23
2017	Not a person with a disability	23	30	20	13	10	3	1	55	24	324
2014	Person with a disability	23	23	24	0	30	0	0	46	30	19
2014	Not a person with a disability	16	30	25	16	11	2	0	46	28	391
2011	Person with a disability	14	21	25	17	23	0	0	34	41	17
2011	Not a person with a disability	24	27	22	12	10	4	0	53	24	442
2008	Person with a disability	18	18	23	27	14	0	0	36	41	22
2008	Not a person with a disability	17	29	20	17	14	2	1	47	32	410

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	25	5	16	19	7	0	57	38	22
2019	Not a person with a disability	26	29	17	11	10	7	0	59	22	413
2018	Person with a disability	28	19	18	9	11	12	3	56	23	31
2018	Not a person with a disability	25	29	17	12	11	6	0	58	25	402
2017	Person with a disability	24	18	13	20	9	15	0	50	35	23
2017	Not a person with a disability	16	27	22	15	12	7	1	47	30	325
2014	Person with a disability	14	11	18	13	25	19	0	30	48	19
2014	Not a person with a disability	11	23	28	20	13	5	0	35	35	391
2011	Person with a disability	14	10	31	16	23	6	0	25	42	17
2011	Not a person with a disability	14	30	23	15	9	9	0	48	27	445
2008	Person with a disability	14	9	18	23	23	14	0	26	53	22
2008	Not a person with a disability	11	25	19	23	14	8	1	39	41	409

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	25	10	16	19	7	0	52	38	22
2019	Not a person with a disability	25	30	17	15	10	4	0	57	26	415
2018	Person with a disability	26	27	10	10	14	9	3	60	28	31
2018	Not a person with a disability	25	32	16	11	12	4	0	60	24	404
2017	Person with a disability	21	14	9	30	16	10	0	38	51	23
2017	Not a person with a disability	17	31	18	14	16	4	1	50	31	324
2014	Person with a disability	17	11	13	10	31	19	0	34	50	19
2014	Not a person with a disability	11	30	23	19	15	2	0	41	35	390
2011	Person with a disability	6	17	41	6	30	0	0	23	36	17
2011	Not a person with a disability	19	32	19	15	12	2	0	53	27	445
2008	Person with a disability	23	27	9	23	14	5	0	52	38	22
2008	Not a person with a disability	15	35	15	17	13	4	1	52	31	408

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	60	21	15	0	0	4	0	84	0	22
2019	Not a person with a disability	62	19	9	3	3	4	1	85	6	417

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	42	25	14	0	0	0	62	14	22
2019	Not a person with a disability	32	42	15	6	3	1	0	75	9	412
2018	Person with a disability	33	37	13	6	8	2	0	72	15	31
2018	Not a person with a disability	31	37	20	5	5	1	1	69	11	403
2017	Person with a disability	24	35	15	13	9	5	0	62	22	23
2017	Not a person with a disability	25	39	18	10	5	2	1	67	15	325
2014	Person with a disability	20	18	38	12	12	0	0	38	24	18
2014	Not a person with a disability	19	37	27	8	7	2	0	57	15	392
2011	Person with a disability	19	27	14	17	23	0	0	45	41	17
2011	Not a person with a disability	26	34	21	8	6	3	0	63	15	443

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	14	22	26	14	3	0	36	42	22
2019	Not a person with a disability	18	35	18	17	7	5	1	55	25	415

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	47	0	10	10	4	0	78	22	22
2019	Not a person with a disability	39	34	11	7	5	2	2	76	13	415
2018	Person with a disability	50	13	22	0	12	0	3	65	12	31
2018	Not a person with a disability	40	35	12	5	5	2	1	77	10	404
2017	Person with a disability	52	26	13	0	5	0	5	82	5	23
2017	Not a person with a disability	35	35	12	9	3	5	1	74	13	323
2014	Person with a disability	22	19	15	14	24	5	0	44	40	19
2014	Not a person with a disability	31	35	17	7	4	4	1	70	12	391
2011	Person with a disability	25	16	14	17	16	6	6	47	38	17
2011	Not a person with a disability	37	32	11	7	7	5	1	73	15	444
2008	Person with a disability	27	32	5	18	14	5	0	62	33	22
2008	Not a person with a disability	28	38	12	9	7	5	2	70	17	410

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	49	10	10	10	0	0	69	21	22
2019	Not a person with a disability	36	34	17	5	5	2	0	72	10	413
2018	Person with a disability	30	25	20	9	13	0	3	56	23	31
2018	Not a person with a disability	35	34	18	7	4	1	1	71	11	403

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	28	13	9	24	9	0	51	35	22
2019	Not a person with a disability	23	21	19	11	11	11	3	52	25	413
2018	Person with a disability	25	20	16	7	21	8	3	51	31	31
2018	Not a person with a disability	25	22	15	12	11	11	5	55	27	402
2017	Person with a disability	13	18	4	26	13	21	4	42	52	23
2017	Not a person with a disability	15	22	19	13	12	16	4	46	30	325
2014	Person with a disability	19	24	14	14	29	0	0	43	43	19
2014	Not a person with a disability	16	19	22	15	14	10	3	40	34	392
2011	Person with a disability	11	6	20	21	30	5	8	20	57	17
2011	Not a person with a disability	17	21	19	13	12	15	4	46	31	444

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	31	12	18	16	0	0	55	34	22
2019	Not a person with a disability	27	30	17	12	9	3	1	60	22	415
2018	Person with a disability	25	22	15	13	19	6	0	49	34	31
2018	Not a person with a disability	25	29	18	12	11	4	1	56	25	403
2017	Person with a disability	34	13	5	17	27	4	0	49	46	23
2017	Not a person with a disability	21	27	24	13	11	4	1	50	25	324
2014	Person with a disability	9	10	23	18	40	0	0	19	58	19
2014	Not a person with a disability	11	15	24	21	24	4	1	28	48	391
2011	Person with a disability	14	22	19	22	23	0	0	36	45	17
2011	Not a person with a disability	17	31	17	16	14	3	2	50	32	445
2008	Person with a disability	14	23	14	18	23	9	0	40	45	22
2008	Not a person with a disability	15	33	18	13	16	3	0	50	31	408

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	22	10	13	24	0	7	50	39	22
2019	Not a person with a disability	22	21	13	17	18	4	5	47	38	416
2018	Person with a disability	12	33	7	18	23	6	2	49	44	31
2018	Not a person with a disability	20	21	13	16	20	3	7	46	40	404
2017	Person with a disability	20	17	8	13	37	0	4	39	52	23
2017	Not a person with a disability	12	19	18	18	21	4	8	35	44	325
2014	Person with a disability	5	9	15	11	50	5	5	16	67	19
2014	Not a person with a disability	11	14	19	18	31	3	5	26	53	391
2011	Person with a disability	0	11	14	39	28	0	8	12	73	17
2011	Not a person with a disability	10	22	13	20	25	2	8	36	50	445
2008	Person with a disability	14	23	14	18	27	0	5	38	48	22
2008	Not a person with a disability	7	24	15	19	24	4	7	35	48	409

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	7	20	5	9	0	0	66	14	22
2019	Not a person with a disability	51	21	13	4	3	1	6	79	8	416

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	75	14	5	0	0	0	5	95	0	22
2019	Not a person with a disability	62	10	7	1	4	2	14	85	6	415

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	19	17	5	14	0	0	63	19	22
2019	Not a person with a disability	52	18	14	4	4	2	6	76	9	414

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	32	17	10	10	0	0	62	21	22
2019	Not a person with a disability	48	16	14	5	7	3	6	71	13	414

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	13	9	10	16	0	0	65	26	22
2019	Not a person with a disability	49	14	11	8	8	3	6	70	18	411

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	78	4	13	0	5	0	0	82	5	21
2019	Not a person with a disability	65	12	7	3	3	2	7	85	7	412

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	10	13	10	10	3	0	65	21	22
2019	Not a person with a disability	75	6	3	3	3	3	7	90	6	415

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	33	5	9	11	0	0	75	20	21
2019	Not a person with a disability	78	3	3	1	1	3	11	95	2	415

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	30	21	14	16	0	0	50	29	22
2019	Not a person with a disability	25	40	14	11	6	3	0	68	17	414
2018	Person with a disability	33	25	7	10	17	8	0	62	30	31
2018	Not a person with a disability	30	34	19	7	6	3	1	67	14	403
2017	Person with a disability	25	21	20	21	5	8	0	50	28	23
2017	Not a person with a disability	16	36	21	9	9	8	1	57	20	324

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	21	25	13	16	0	0	46	29	22
2019	Not a person with a disability	43	36	11	5	4	2	0	80	9	411
2018	Person with a disability	36	23	19	9	8	5	0	62	18	31
2018	Not a person with a disability	47	34	10	4	2	2	1	83	6	400
2017	Person with a disability	28	45	13	4	9	0	0	73	14	23
2017	Not a person with a disability	30	44	12	5	4	4	1	77	10	324
2014	Person with a disability	23	24	19	10	24	0	0	47	34	19
2014	Not a person with a disability	33	41	15	7	2	1	0	76	9	392
2011	Person with a disability	23	23	20	11	16	6	0	50	29	17
2011	Not a person with a disability	32	36	19	5	4	3	1	71	9	445

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	22	19	23	11	4	0	45	35	21
2019	Not a person with a disability	45	29	14	5	4	3	1	76	9	414
2018	Person with a disability	43	29	9	11	6	2	0	74	17	31
2018	Not a person with a disability	46	29	14	3	2	4	1	80	6	398
2017	Person with a disability	38	27	30	0	0	5	0	68	0	23
2017	Not a person with a disability	34	36	15	4	4	7	1	76	9	325
2014	Person with a disability	18	35	13	5	29	0	0	52	34	19
2014	Not a person with a disability	34	38	17	3	3	4	1	76	6	392

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	32	9	10	16	0	0	66	26	22
2019	Not a person with a disability	57	30	7	3	3	0	0	87	6	415
2018	Person with a disability	46	31	8	6	8	0	0	78	14	30
2018	Not a person with a disability	57	29	7	4	3	0	0	87	7	396
2017	Person with a disability	43	36	8	3	9	0	0	79	13	23
2017	Not a person with a disability	44	38	9	5	3	0	1	83	8	324
2014	Person with a disability	23	33	29	5	11	0	0	56	15	19
2014	Not a person with a disability	41	38	11	6	4	0	0	80	9	391
2011	Person with a disability	36	30	14	10	11	0	0	66	21	17
2011	Not a person with a disability	41	37	12	5	5	0	0	78	10	444
2008	Person with a disability	27	45	5	14	9	0	0	73	23	22
2008	Not a person with a disability	35	38	13	8	5	1	0	74	13	407

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	29	13	9	16	0	0	62	25	22
2019	Not a person with a disability	43	28	14	7	7	0	0	72	14	411
2018	Person with a disability	36	29	3	21	11	0	0	65	32	31
2018	Not a person with a disability	42	25	16	9	7	1	0	68	16	400
2017	Person with a disability	29	23	30	8	5	5	0	55	13	23
2017	Not a person with a disability	24	30	23	12	8	2	1	56	21	324
2014	Person with a disability	24	24	17	24	11	0	0	48	34	19
2014	Not a person with a disability	20	31	26	10	11	1	0	52	21	392
2011	Person with a disability	23	28	22	0	27	0	0	52	27	17
2011	Not a person with a disability	29	30	20	11	9	0	0	59	20	444

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	28	9	10	21	0	0	60	31	22
2019	Not a person with a disability	43	30	13	9	5	0	0	73	14	414
2018	Person with a disability	39	29	4	20	8	0	0	68	28	30
2018	Not a person with a disability	42	28	16	8	6	0	0	70	15	399
2017	Person with a disability	29	41	13	12	5	0	0	70	16	23
2017	Not a person with a disability	27	36	19	10	7	1	1	63	18	325
2014	Person with a disability	24	34	16	15	11	0	0	58	26	19
2014	Not a person with a disability	20	36	22	10	11	1	0	57	21	391
2011	Person with a disability	28	23	26	6	16	0	0	52	22	17
2011	Not a person with a disability	30	34	18	10	8	0	0	64	18	442
2008	Person with a disability	23	36	5	23	14	0	0	59	36	22
2008	Not a person with a disability	22	36	17	14	10	0	0	59	24	410

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	23	14	13	10	0	0	62	24	22
2019	Not a person with a disability	38	21	16	10	10	3	2	62	21	415
2018	Person with a disability	41	17	9	14	15	3	2	61	30	31
2018	Not a person with a disability	35	24	13	12	10	3	3	63	23	400
2017	Person with a disability	38	18	17	8	9	0	10	62	19	23
2017	Not a person with a disability	22	25	20	14	9	6	4	53	26	325
2014	Person with a disability	33	10	5	28	11	14	0	50	44	19
2014	Not a person with a disability	22	23	21	14	14	4	2	48	29	392
2011	Person with a disability	37	19	22	5	17	0	0	56	22	17
2011	Not a person with a disability	31	22	17	11	12	4	3	57	25	443
2008	Person with a disability	19	48	5	0	19	5	5	74	21	21
2008	Not a person with a disability	21	23	21	15	13	3	3	47	30	409

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	25	47	27	22
2019	Not a person with a disability	31	30	39	417
2018	Person with a disability	36	40	23	31
2018	Not a person with a disability	33	35	32	403
2017	Person with a disability	38	32	29	24
2017	Not a person with a disability	36	29	35	325
2014	Person with a disability	37	45	17	19
2014	Not a person with a disability	33	33	34	392
2011	Person with a disability	6	61	33	17
2011	Not a person with a disability	37	36	27	445

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	29	14	5	7	0	4	73	13	22
2019	Not a person with a disability	37	39	11	7	4	1	1	78	11	416

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	32	18	5	5	7	4	68	12	22
2019	Not a person with a disability	57	23	8	2	2	6	2	87	4	416

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	22
2019	Not a person with a disability	14	86	417
2018	Person with a disability	18	82	31
2018	Not a person with a disability	14	86	404

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	37	63	22
2019	Not a person with a disability	20	80	417

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	24	25	0	19	12	0	50	22	22
2019	Not a person with a disability	19	15	18	7	7	25	9	51	22	417
2018	Person with a disability	19	21	5	10	14	21	9	58	34	30
2018	Not a person with a disability	18	15	19	8	8	23	9	49	23	402
2017	Person with a disability	8	21	4	18	18	25	5	42	52	23
2017	Not a person with a disability	9	18	20	7	8	27	10	43	25	324
2014	Person with a disability	22	5	23	11	15	23	0	36	34	19
2014	Not a person with a disability	15	17	23	7	7	25	6	46	20	390

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	23	5	19	3	0	50	25	22
2019	Not a person with a disability	33	30	16	7	5	8	1	70	13	417
2018	Person with a disability	30	30	10	14	11	5	0	63	26	30
2018	Not a person with a disability	32	28	17	6	6	10	0	67	13	403
2017	Person with a disability	13	35	10	9	18	16	0	57	32	23
2017	Not a person with a disability	22	34	19	4	7	13	1	65	13	322
2014	Person with a disability	26	21	19	5	24	5	0	49	30	19
2014	Not a person with a disability	22	33	21	7	5	11	2	62	14	391
2011	Person with a disability	28	23	15	11	16	6	0	55	29	17
2011	Not a person with a disability	34	32	15	6	4	8	0	72	11	444

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	22
2019	Not a person with a disability	6	94	416
2018	Person with a disability	21	79	31
2018	Not a person with a disability	6	94	402

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	22
2019	Not a person with a disability	11	89	416

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	8	35	5	16	12	4	34	25	22
2019	Not a person with a disability	19	15	19	5	3	30	9	56	13	413
2018	Person with a disability	28	23	9	7	5	20	9	71	16	31
2018	Not a person with a disability	20	14	23	3	4	29	8	53	11	401
2017	Person with a disability	17	26	14	8	5	20	10	61	18	23
2017	Not a person with a disability	15	15	18	2	5	34	11	56	11	323
2014	Person with a disability	17	10	9	5	21	32	5	44	42	19
2014	Not a person with a disability	14	15	23	2	3	36	7	50	9	391

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	17	23	10	21	3	0	44	32	22
2019	Not a person with a disability	36	30	14	4	3	12	1	75	9	415
2018	Person with a disability	33	27	14	17	5	5	0	62	23	31
2018	Not a person with a disability	29	28	22	3	3	13	1	67	7	402
2017	Person with a disability	17	34	15	8	5	20	0	65	17	23
2017	Not a person with a disability	26	32	16	3	4	17	3	72	8	322
2014	Person with a disability	21	10	15	5	21	27	0	43	36	19
2014	Not a person with a disability	23	31	21	2	2	19	2	68	5	391
2011	Person with a disability	28	17	22	10	11	6	6	52	24	17
2011	Not a person with a disability	36	30	16	4	2	12	0	76	6	443

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	13	21	16	9	0	0	55	24	22
2019	Not a person with a disability	40	25	17	8	8	0	1	67	16	411
2018	Person with a disability	30	38	11	3	11	7	0	73	15	30
2018	Not a person with a disability	36	28	16	10	8	0	2	65	19	404
2017	Person with a disability	35	32	0	18	5	0	10	74	26	22
2017	Not a person with a disability	34	25	17	9	11	0	4	61	21	324

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	24	34	0	13	0	9	49	14	22
2019	Not a person with a disability	22	24	29	14	9	0	1	47	24	414
2018	Person with a disability	10	12	34	11	26	5	3	23	40	30
2018	Not a person with a disability	22	26	25	16	10	1	1	48	27	403
2017	Person with a disability	13	21	21	24	17	0	5	36	42	23
2017	Not a person with a disability	16	27	24	20	12	1	2	44	32	323

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	30	15	11	5	0	9	66	18	22
2019	Not a person with a disability	36	26	20	10	4	1	3	65	14	409
2018	Person with a disability	7	19	26	28	7	7	6	30	41	30
2018	Not a person with a disability	32	31	21	9	5	0	2	64	15	401
2017	Person with a disability	17	21	22	18	17	5	0	40	36	23
2017	Not a person with a disability	26	27	22	10	9	1	5	56	20	321

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	22	30	9	15	0	9	40	27	22
2019	Not a person with a disability	26	24	22	11	13	1	2	52	25	411
2018	Person with a disability	9	17	21	22	22	4	5	29	48	31
2018	Not a person with a disability	24	22	22	14	17	1	1	47	31	402
2017	Person with a disability	17	13	17	23	25	0	5	32	50	23
2017	Not a person with a disability	15	20	18	22	21	1	4	37	45	324

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	15	24	3	3	0	9	66	8	22
2019	Not a person with a disability	50	23	14	5	3	0	5	77	8	412
2018	Person with a disability	22	20	12	6	22	7	10	51	34	30
2018	Not a person with a disability	49	21	15	4	4	1	5	75	9	401
2017	Person with a disability	30	21	4	14	13	5	14	62	32	23
2017	Not a person with a disability	39	27	13	4	4	2	11	75	10	322

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	26	32	4	9	0	0	55	13	22
2019	Not a person with a disability	37	27	16	11	7	0	1	65	18	414
2018	Person with a disability	24	25	22	14	8	4	3	53	24	30
2018	Not a person with a disability	33	27	21	10	7	1	1	61	17	401
2017	Person with a disability	12	27	34	9	13	0	5	41	23	22
2017	Not a person with a disability	27	35	17	10	8	1	2	63	19	322

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	26	19	9	26	0	0	47	35	22
2019	Not a person with a disability	36	30	17	8	6	1	2	68	14	417
2018	Person with a disability	22	26	20	11	9	2	10	55	23	31
2018	Not a person with a disability	36	30	18	8	5	2	2	69	13	405
2017	Person with a disability	24	19	28	17	8	0	5	45	26	23
2017	Not a person with a disability	26	29	21	10	9	0	4	58	20	321

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	29	33	5	23	0	0	38	28	22
2019	Not a person with a disability	32	30	20	10	7	0	1	63	17	415
2018	Person with a disability	7	34	20	22	6	2	10	46	32	31
2018	Not a person with a disability	30	30	22	10	6	1	2	62	16	405
2017	Person with a disability	27	16	23	17	17	0	0	43	34	23
2017	Not a person with a disability	24	31	22	10	8	0	4	58	19	322

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	17	31	10	14	0	0	45	25	22
2019	Not a person with a disability	35	29	21	6	7	0	1	65	14	416
2018	Person with a disability	22	15	27	11	17	0	7	40	31	31
2018	Not a person with a disability	37	30	18	9	4	0	2	68	14	402
2017	Person with a disability	34	13	19	21	13	0	0	47	34	23
2017	Not a person with a disability	31	30	17	10	7	1	4	64	18	322

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	16	18	8	21	0	3	51	30	22
2019	Not a person with a disability	46	22	15	6	8	1	1	70	15	414

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	29	15	5	25	0	0	55	30	21
2019	Not a person with a disability	36	34	15	8	5	1	1	72	13	414
2018	Person with a disability	16	26	19	22	10	0	7	45	35	31
2018	Not a person with a disability	38	32	14	11	3	0	2	71	15	402
2017	Person with a disability	31	8	22	17	13	5	5	43	33	23
2017	Not a person with a disability	35	30	18	9	4	0	3	68	13	322

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	19	38	10	3	0	0	48	14	22
2019	Not a person with a disability	57	24	10	5	2	0	2	83	7	413
2018	Person with a disability	33	25	14	11	9	0	7	63	22	31
2018	Not a person with a disability	55	24	11	6	2	1	2	81	8	401
2017	Person with a disability	38	21	32	4	0	0	5	62	5	23
2017	Not a person with a disability	52	23	15	3	4	0	3	77	7	324

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	22	20	0	24	0	0	56	24	22
2019	Not a person with a disability	75	12	4	1	1	1	7	95	1	413
2018	Person with a disability	38	16	9	10	17	0	10	61	30	31
2018	Not a person with a disability	72	15	5	1	0	0	7	93	1	403

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	29	10	5	21	0	0	64	26	22
2019	Not a person with a disability	72	10	7	4	3	0	5	86	7	415
2018	Person with a disability	41	15	10	11	11	0	13	63	25	31
2018	Not a person with a disability	71	11	7	4	3	0	4	86	8	404
2017	Person with a disability	47	16	9	9	5	0	14	73	16	23
2017	Not a person with a disability	68	14	4	6	4	1	4	86	10	324

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	39	24	0	9	0	67	9	22
2019	Not a person with a disability	54	28	11	4	2	2	84	5	413
2018	Person with a disability	41	34	20	0	3	3	77	3	31
2018	Not a person with a disability	52	27	10	4	3	2	82	8	402
2017	Person with a disability	47	17	26	0	5	5	68	5	23
2017	Not a person with a disability	49	29	9	7	3	3	81	10	323

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	22	8	5	25	0	0	62	30	22
2019	Not a person with a disability	63	16	9	4	5	0	3	81	10	412
2018	Person with a disability	40	20	15	10	11	0	3	63	22	30
2018	Not a person with a disability	57	20	10	7	4	1	2	79	11	400
2017	Person with a disability	43	31	8	8	0	5	5	82	9	23
2017	Not a person with a disability	56	21	7	7	5	0	4	80	12	324

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	26	5	0	0	0	17	94	0	22
2019	Not a person with a disability	59	10	3	2	1	1	22	91	5	411
2018	Person with a disability	45	12	12	0	0	0	31	83	0	30
2018	Not a person with a disability	55	10	6	3	1	1	24	86	5	402
2017	Person with a disability	29	22	8	0	0	0	41	86	0	23
2017	Not a person with a disability	47	13	5	4	2	0	30	85	8	324

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	63	18	5	0	5	9	89	6	22
2019	Not a person with a disability	63	18	10	1	1	6	86	3	411
2018	Person with a disability	65	10	8	7	3	7	80	11	31
2018	Not a person with a disability	59	20	9	3	2	5	85	6	402
2017	Person with a disability	43	14	24	0	0	19	71	0	22
2017	Not a person with a disability	62	15	8	4	3	8	83	8	323

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	70	3	9	5	4	0	9	80	10	22
2019	Not a person with a disability	75	13	4	2	1	0	5	93	3	414
2018	Person with a disability	60	15	5	7	3	0	10	84	11	30
2018	Not a person with a disability	73	10	3	5	4	0	5	87	9	403
2017	Person with a disability	58	18	9	0	9	0	5	81	10	23
2017	Not a person with a disability	62	15	7	3	5	1	6	84	9	323

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	17	9	16	5	0	3	70	21	22
2019	Not a person with a disability	57	23	12	4	2	0	2	82	6	414
2018	Person with a disability	46	28	15	3	4	0	3	77	8	31
2018	Not a person with a disability	54	23	14	5	2	1	3	79	6	403
2017	Person with a disability	31	20	27	9	0	0	13	59	10	23
2017	Not a person with a disability	54	25	12	4	3	0	3	81	7	324

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	25	36	23	5	0	35	29	21
2019	Not a person with a disability	18	34	34	10	3	0	52	14	417
2018	Person with a disability	10	20	42	18	10	0	30	28	31
2018	Not a person with a disability	18	33	32	14	4	0	51	17	402
2017	Person with a disability	25	13	46	13	3	0	38	17	23
2017	Not a person with a disability	12	33	35	15	5	1	45	20	324

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	30	18	22	10	0	0	33	49	22
2019	Not a person with a disability	8	17	40	20	14	0	0	35	25	413
2018	Person with a disability	13	29	37	21	0	0	0	21	42	31
2018	Not a person with a disability	7	17	40	20	15	0	1	36	24	400
2017	Person with a disability	4	34	23	13	22	0	5	36	40	23
2017	Not a person with a disability	5	19	39	24	11	1	1	36	24	322

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	35	18	5	14	0	0	63	19	22
2019	Not a person with a disability	35	37	14	7	3	3	0	75	11	416
2018	Person with a disability	28	41	18	0	5	8	0	76	5	31
2018	Not a person with a disability	33	40	11	7	4	3	1	76	12	403
2017	Person with a disability	17	38	14	13	10	8	0	60	25	23
2017	Not a person with a disability	21	43	20	6	5	5	0	67	12	323

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	16	14	21	0	0	49	35	22
2019	Not a person with a disability	28	33	17	12	8	2	0	62	21	417
2018	Person with a disability	28	21	14	16	18	3	0	51	35	31
2018	Not a person with a disability	28	33	17	13	6	2	1	63	19	402
2017	Person with a disability	24	23	13	31	4	5	0	49	37	23
2017	Not a person with a disability	16	36	22	17	7	2	0	53	24	323

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	60	40	22
2019	Not a person with a disability	13	87	417
2017	Person with a disability	64	36	23
2017	Not a person with a disability	12	88	323
2014	Person with a disability	65	35	19
2014	Not a person with a disability	14	86	390

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	92	8	13
2019	Not a person with a disability	88	12	55
2017	Person with a disability	92	8	15
2017	Not a person with a disability	74	26	39
2014	Person with a disability	79	21	13
2014	Not a person with a disability	87	13	53

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	37	9	7	19	0	65	26	12
2019	Not a person with a disability	50	31	17	2	0	0	81	2	47
2017	Person with a disability	49	35	8	7	0	0	85	7	14
2017	Not a person with a disability	50	31	0	11	8	0	81	19	29
2014	Person with a disability	50	29	20	0	0	0	80	0	10
2014	Not a person with a disability	57	30	6	2	2	2	89	5	46

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	32	10	4	4	0	4	48	52	22
2019	Not a person with a disability	37	34	13	4	6	3	3	40	60	415
2018	Person with a disability	41	28	12	3	7	7	3	46	54	31
2018	Not a person with a disability	46	25	13	7	4	3	1	48	52	404
2017	Person with a disability	38	23	13	9	0	17	0	46	54	24
2017	Not a person with a disability	48	20	17	5	6	4	1	50	50	323

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	11
2019	Not a person with a disability	59	41	235

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	11
2019	Not a person with a disability	65	35	232
2018	Person with a disability	41	59	15
2018	Not a person with a disability	53	47	200

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	8	34	10	18	0	0	38	28	11
2019	Not a person with a disability	28	20	17	12	12	3	8	54	27	232
2018	Person with a disability	14	16	18	23	29	0	0	30	53	15
2018	Not a person with a disability	23	26	17	17	10	1	5	52	30	200
2017	Person with a disability	8	27	28	19	0	0	19	42	23	11
2017	Not a person with a disability	17	32	18	12	13	1	8	54	27	153

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	18	34	0	8	0	20	48	10	11
2019	Not a person with a disability	14	13	18	12	17	1	24	36	39	233
2018	Person with a disability	9	16	12	6	17	14	26	41	38	15
2018	Not a person with a disability	9	15	12	13	20	3	26	35	48	200
2017	Person with a disability	8	18	29	9	7	0	29	35	23	11
2017	Not a person with a disability	8	18	15	10	19	3	26	37	41	152

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	4	14	3	19	0	4	63	22	22
2019	Not a person with a disability	47	16	12	7	8	2	9	70	17	415
2018	Person with a disability	57	13	3	0	12	7	8	82	15	31
2018	Not a person with a disability	50	11	10	8	6	2	12	71	17	404

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Courts Administration Service by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?