2019 Public Service Employee Survey Results for Courts Administration Service by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 51 4 8 6 0 0 82 14 86
2019 Non-supervisor 50 35 5 8 2 0 0 85 10 354
2017 Supervisor 24 47 5 15 9 0 0 71 25 84
2017 Non-supervisor 32 44 5 14 4 0 0 76 18 266
2014 Supervisor 13 47 7 26 7 0 0 60 33 95
2014 Non-supervisor 26 42 7 17 8 0 0 68 25 320
2011 Supervisor 26 57 3 13 1 0 0 83 14 102
2011 Non-supervisor 43 44 5 7 1 0 0 87 8 366
2008 Supervisor 39 43 4 10 4 0 0 82 14 93
2008 Non-supervisor 36 43 6 12 3 0 0 79 15 339

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 22 6 11 2 0 0 82 13 86
2019 Non-supervisor 58 26 6 8 1 0 1 85 9 354
2017 Supervisor 49 31 5 14 0 0 1 80 14 84
2017 Non-supervisor 55 30 8 5 1 0 1 85 6 266
2014 Supervisor 50 32 7 8 2 0 2 83 10 95
2014 Non-supervisor 55 25 7 9 3 0 1 81 12 320
2011 Supervisor 54 32 6 4 2 0 2 88 6 102
2011 Non-supervisor 60 23 8 5 4 0 1 84 9 365
2008 Supervisor 54 30 5 6 4 0 0 84 11 93
2008 Non-supervisor 55 27 6 10 2 0 0 82 12 338

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 33 7 7 6 0 0 80 13 86
2019 Non-supervisor 48 33 4 11 4 0 0 81 15 353
2017 Supervisor 41 40 7 9 3 0 0 81 12 84
2017 Non-supervisor 40 36 9 9 5 0 0 77 14 266
2014 Supervisor 42 37 8 10 2 0 0 80 12 95
2014 Non-supervisor 41 38 6 11 4 0 0 78 15 317
2011 Supervisor 49 29 5 12 5 0 0 78 17 101
2011 Non-supervisor 42 37 9 8 4 0 1 79 12 365

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 42 13 10 5 0 0 73 15 86
2019 Non-supervisor 32 35 11 14 6 0 1 68 21 353
2018 Supervisor 30 44 7 11 6 0 2 75 17 96
2018 Non-supervisor 31 40 9 11 8 0 1 72 19 338
2017 Supervisor 27 35 16 13 9 0 0 62 22 84
2017 Non-supervisor 30 37 12 14 7 0 0 67 21 266
2014 Supervisor 8 28 18 29 17 0 0 36 46 94
2014 Non-supervisor 20 32 18 16 14 0 1 52 30 320
2011 Supervisor 21 44 9 15 10 0 2 65 26 102
2011 Non-supervisor 28 37 13 11 10 0 2 66 22 365
2008 Supervisor 30 41 11 12 5 0 1 72 17 93
2008 Non-supervisor 23 40 12 15 8 0 1 64 24 339

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 44 7 1 2 0 0 90 4 85
2019 Non-supervisor 47 35 8 8 2 0 1 83 10 353
2017 Supervisor 47 38 5 7 4 0 0 85 10 82
2017 Non-supervisor 38 44 8 7 3 0 0 82 10 266
2014 Supervisor 31 47 14 6 2 0 0 79 8 95
2014 Non-supervisor 32 43 15 7 2 1 0 76 10 320

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 38 9 6 6 0 0 79 11 86
2019 Non-supervisor 46 29 11 9 5 1 0 76 14 354
2018 Supervisor 43 35 9 7 5 0 0 79 12 96
2018 Non-supervisor 47 30 8 6 6 1 1 79 13 341
2017 Supervisor 45 42 3 5 4 0 1 88 8 84
2017 Non-supervisor 38 31 15 10 5 0 0 69 16 266
2014 Supervisor 28 34 22 9 7 0 0 62 16 95
2014 Non-supervisor 28 31 21 9 6 2 2 62 16 320
2011 Supervisor 38 36 8 13 5 0 0 74 18 102
2011 Non-supervisor 36 32 17 7 6 1 2 69 13 364

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 30 11 3 1 0 0 85 4 86
2019 Non-supervisor 43 37 11 4 5 0 0 81 9 356
2018 Supervisor 44 43 6 5 2 0 0 87 7 95
2018 Non-supervisor 41 37 12 5 4 0 0 78 9 340
2017 Supervisor 30 58 6 3 2 0 0 88 5 84
2017 Non-supervisor 29 48 13 5 4 0 0 77 10 265
2014 Supervisor 19 54 13 10 5 0 0 73 15 95
2014 Non-supervisor 29 42 15 9 5 0 0 71 14 320
2011 Supervisor 35 44 9 8 5 0 0 79 13 102
2011 Non-supervisor 36 39 13 6 5 0 0 75 12 363
2008 Supervisor 42 39 9 8 3 0 0 81 11 93
2008 Non-supervisor 37 37 12 7 6 0 0 75 14 334

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 40 10 13 4 0 0 74 17 86
2019 Non-supervisor 35 32 13 10 8 1 1 69 18 356
2018 Supervisor 28 37 13 12 11 0 0 65 22 96
2018 Non-supervisor 37 30 13 10 7 1 2 69 17 341
2017 Supervisor 25 49 15 6 5 0 0 74 11 84
2017 Non-supervisor 27 32 18 14 8 0 0 60 22 266
2014 Supervisor 14 45 17 14 9 0 1 60 24 95
2014 Non-supervisor 24 33 14 16 13 0 0 57 29 319
2011 Supervisor 24 47 11 13 5 0 0 71 18 102
2011 Non-supervisor 27 32 16 13 10 2 0 60 23 365

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 43 13 9 4 0 0 74 13 86
2019 Non-supervisor 39 36 11 10 4 0 0 75 14 356
2018 Supervisor 26 42 20 7 6 0 0 68 13 96
2018 Non-supervisor 38 41 10 7 3 0 0 79 10 341
2017 Supervisor 25 48 15 5 6 0 1 74 11 84
2017 Non-supervisor 34 40 16 8 3 0 0 74 11 266

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 29 9 1 1 0 0 89 2 84
2019 Non-supervisor 55 33 7 4 1 0 0 88 5 354
2018 Supervisor 57 31 8 0 3 1 0 89 3 96
2018 Non-supervisor 51 37 7 2 1 1 0 90 3 341
2017 Supervisor 48 41 7 4 0 0 0 89 4 84
2017 Non-supervisor 42 43 8 4 2 0 0 86 7 266
2014 Supervisor 40 41 9 7 2 1 0 82 9 95
2014 Non-supervisor 39 36 14 6 3 1 1 76 10 320
2011 Supervisor 42 42 7 7 2 0 0 84 9 102
2011 Non-supervisor 46 36 10 4 3 1 0 83 7 364
2008 Supervisor 55 27 6 8 3 1 0 83 11 93
2008 Non-supervisor 45 33 13 4 3 2 0 80 7 338

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 32 8 12 6 0 0 73 18 86
2019 Non-supervisor 40 32 12 7 9 0 0 72 16 356
2018 Supervisor 41 33 7 9 10 0 0 74 19 95
2018 Non-supervisor 40 33 9 8 8 1 1 74 16 338
2017 Supervisor 31 43 12 8 6 0 0 74 14 84
2017 Non-supervisor 30 35 15 10 9 0 0 65 20 266

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 18 4 2 0 0 0 94 2 86
2019 Non-supervisor 60 28 7 3 2 0 0 88 5 354
2018 Supervisor 66 22 8 4 0 0 0 88 4 94
2018 Non-supervisor 57 32 6 2 2 1 0 90 4 338
2017 Supervisor 57 37 5 1 0 0 0 94 1 84
2017 Non-supervisor 56 32 6 2 3 0 0 89 5 265
2014 Supervisor 65 25 6 4 0 0 0 89 4 95
2014 Non-supervisor 62 29 7 1 1 0 0 91 2 320
2011 Supervisor 59 33 3 2 2 1 0 93 4 102
2011 Non-supervisor 62 27 8 2 1 0 0 89 3 365

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 27 10 12 2 0 0 76 14 86
2019 Non-supervisor 31 34 13 12 8 1 1 67 20 356
2018 Supervisor 43 34 12 6 6 0 0 77 11 96
2018 Non-supervisor 34 33 10 10 10 2 1 69 21 341
2017 Supervisor 37 47 11 4 1 0 0 85 5 84
2017 Non-supervisor 26 37 16 12 8 1 0 64 19 265
2014 Supervisor 20 51 9 13 7 0 0 71 20 95
2014 Non-supervisor 17 33 21 15 13 1 0 50 28 320
2011 Supervisor 42 40 3 10 6 0 0 81 16 102
2011 Non-supervisor 26 33 17 13 8 1 1 61 22 366

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 37 7 8 5 0 0 80 13 85
2019 Non-supervisor 41 29 14 8 7 0 1 71 15 356
2018 Supervisor 44 30 13 7 6 0 0 75 12 96
2018 Non-supervisor 38 30 13 8 9 1 1 69 17 337
2017 Supervisor 45 34 9 9 3 0 0 79 12 84
2017 Non-supervisor 31 33 15 12 8 1 1 65 20 265
2014 Supervisor 30 41 12 10 7 0 0 71 16 95
2014 Non-supervisor 25 31 19 13 11 1 1 57 24 320

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 39 14 9 3 0 0 74 12 85
2019 Non-supervisor 40 35 11 8 6 0 0 75 14 348
2018 Supervisor 41 37 11 6 6 0 0 77 12 96
2018 Non-supervisor 40 34 10 7 8 1 0 75 15 341
2017 Supervisor 35 42 10 8 4 0 1 77 12 84
2017 Non-supervisor 31 38 16 8 5 0 1 71 13 265
2014 Supervisor 22 33 19 18 7 0 0 56 25 95
2014 Non-supervisor 25 36 19 12 8 0 0 60 20 320
2011 Supervisor 35 44 8 10 4 0 0 79 13 101
2011 Non-supervisor 42 32 13 8 3 1 0 75 12 364

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 40 11 5 0 0 0 85 5 86
2019 Non-supervisor 51 33 10 4 2 0 0 83 6 356
2018 Supervisor 46 37 8 6 3 0 0 83 9 96
2018 Non-supervisor 48 37 8 2 3 0 0 86 6 339
2017 Supervisor 38 46 9 3 3 0 1 85 6 83
2017 Non-supervisor 42 44 7 4 2 0 0 86 7 265
2014 Supervisor 37 38 11 10 4 0 0 76 14 95
2014 Non-supervisor 36 45 10 6 2 0 0 81 9 320
2011 Supervisor 37 49 6 5 3 0 0 86 8 102
2011 Non-supervisor 43 38 10 6 3 0 0 81 8 364
2008 Supervisor 45 44 3 5 2 0 0 89 8 93
2008 Non-supervisor 39 41 10 8 2 0 0 79 11 337

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 28 31 13 14 0 0 42 27 86
2019 Non-supervisor 47 31 15 4 2 0 0 79 6 353
2018 Supervisor 18 33 19 20 9 0 2 51 29 96
2018 Non-supervisor 39 35 15 5 3 1 1 75 9 341
2017 Supervisor 17 38 17 17 10 0 1 56 27 84
2017 Non-supervisor 42 36 16 3 2 0 1 79 5 265
2014 Supervisor 18 28 25 14 16 0 0 46 30 95
2014 Non-supervisor 41 34 18 4 3 0 0 75 7 319
2011 Supervisor 21 38 18 14 9 0 0 59 23 102
2011 Non-supervisor 41 37 14 6 1 1 1 79 7 364
2008 Supervisor 20 29 24 17 9 0 1 50 26 93
2008 Non-supervisor 30 34 20 11 4 1 1 64 15 339

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 39 29 9 6 0 0 15 55 86
2019 Non-supervisor 7 18 31 23 18 2 1 42 26 353
2018 Supervisor 15 30 32 17 6 0 0 23 45 95
2018 Non-supervisor 8 19 26 20 18 4 4 42 29 341
2017 Supervisor 12 26 42 15 2 1 1 17 40 84
2017 Non-supervisor 11 16 30 23 13 2 6 39 29 264
2014 Supervisor 24 27 29 16 2 0 2 18 52 95
2014 Non-supervisor 8 21 36 17 11 2 5 30 31 319
2011 Supervisor 15 35 34 12 3 0 1 15 51 101
2011 Non-supervisor 7 16 29 27 14 2 6 44 25 365
2008 Supervisor 12 37 43 8 0 0 1 8 49 93
2008 Non-supervisor 7 23 30 21 13 1 4 36 32 335

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 17 36 21 10 2 1 32 30 86
2019 Non-supervisor 7 16 21 22 27 4 3 53 25 352
2018 Supervisor 6 24 36 18 13 2 0 33 31 95
2018 Non-supervisor 9 16 22 22 22 5 5 48 27 339
2017 Supervisor 12 32 35 12 5 1 3 17 46 84
2017 Non-supervisor 10 15 26 22 16 5 7 42 28 264
2014 Supervisor 14 23 39 10 5 2 7 16 41 95
2014 Non-supervisor 14 19 24 21 11 5 6 36 37 318
2011 Supervisor 13 22 34 22 5 2 3 28 36 101
2011 Non-supervisor 6 20 21 20 21 4 8 46 30 365
2008 Supervisor 23 33 31 11 2 0 0 13 56 93
2008 Non-supervisor 13 23 21 22 14 2 5 38 39 334

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 23 32 12 16 1 0 28 40 86
2019 Non-supervisor 7 13 22 23 25 6 3 54 22 351
2018 Supervisor 14 18 32 24 8 0 3 33 34 96
2018 Non-supervisor 6 16 20 20 24 7 8 51 26 337
2017 Supervisor 13 31 29 12 9 0 6 23 46 84
2017 Non-supervisor 7 15 24 24 18 2 10 48 25 263
2014 Supervisor 21 40 19 17 1 0 2 18 62 95
2014 Non-supervisor 14 16 24 20 14 5 8 39 34 318
2011 Supervisor 23 30 30 12 3 0 3 15 54 101
2011 Non-supervisor 11 15 25 18 17 4 11 41 30 366
2008 Supervisor 17 35 26 15 6 0 0 22 53 93
2008 Non-supervisor 11 17 32 18 13 4 6 34 31 336

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 20 39 22 12 0 0 34 27 85
2019 Non-supervisor 3 6 23 33 30 2 3 67 10 352
2018 Supervisor 10 19 35 27 9 0 0 36 29 95
2018 Non-supervisor 2 11 23 26 31 4 3 61 14 339
2017 Supervisor 10 16 39 21 9 0 3 32 28 83
2017 Non-supervisor 5 8 27 31 20 1 7 55 15 261
2014 Supervisor 14 28 31 22 3 0 1 25 43 95
2014 Non-supervisor 8 10 25 33 17 2 5 53 19 315
2011 Supervisor 10 27 32 23 5 0 3 29 39 101
2011 Non-supervisor 3 8 27 30 23 2 7 58 12 364
2008 Supervisor 6 24 41 23 6 0 0 29 30 93
2008 Non-supervisor 7 13 27 28 19 1 3 50 22 334

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 33 27 8 9 1 1 18 55 85
2019 Non-supervisor 9 14 23 21 26 2 4 50 25 355
2018 Supervisor 21 34 26 11 5 1 1 17 56 96
2018 Non-supervisor 14 16 22 19 19 4 6 43 33 339
2017 Supervisor 31 41 20 1 3 1 2 5 75 84
2017 Non-supervisor 15 24 26 13 14 2 5 30 43 262
2014 Supervisor 43 35 12 5 2 0 3 8 80 95
2014 Non-supervisor 21 22 24 16 10 1 6 28 47 318
2011 Supervisor 20 36 31 8 3 0 1 11 57 101
2011 Non-supervisor 9 17 25 20 19 2 8 43 29 364
2008 Supervisor 29 37 24 8 1 1 1 9 67 93
2008 Non-supervisor 18 21 22 18 16 1 4 36 41 336

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 23 28 17 11 4 0 29 41 86
2019 Non-supervisor 13 11 26 20 22 5 3 46 26 353
2018 Supervisor 10 27 37 16 8 0 2 24 38 96
2018 Non-supervisor 13 16 23 19 19 4 6 42 33 337
2017 Supervisor 19 34 26 14 3 2 2 18 55 83
2017 Non-supervisor 15 14 26 16 18 5 7 38 32 261
2014 Supervisor 12 24 27 25 2 0 10 30 40 95
2014 Non-supervisor 12 18 25 19 14 4 10 37 34 318
2011 Supervisor 13 20 35 21 6 1 5 28 35 101
2011 Non-supervisor 9 14 21 23 18 5 10 49 27 366
2008 Supervisor 27 33 27 10 2 1 0 12 60 92
2008 Non-supervisor 16 21 24 16 11 4 7 31 42 336

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 24 32 13 14 1 0 28 40 86
2019 Non-supervisor 9 16 23 20 23 5 3 48 27 353
2018 Supervisor 9 21 40 19 9 0 1 29 31 96
2018 Non-supervisor 7 17 22 21 20 7 6 47 28 336
2017 Supervisor 14 25 35 16 7 0 2 24 40 84
2017 Non-supervisor 12 14 26 18 19 4 7 41 29 262
2014 Supervisor 20 29 31 14 2 0 4 16 51 94
2014 Non-supervisor 12 20 28 15 11 6 9 30 37 319

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 21 28 18 12 2 0 31 40 86
2019 Non-supervisor 9 18 26 23 20 2 2 45 28 354
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 28 2 4 3 0 1 91 7 86
2019 Non-supervisor 68 16 5 7 2 1 1 86 9 353
2017 Supervisor 64 23 5 4 2 0 2 89 6 84
2017 Non-supervisor 58 25 8 5 2 0 2 85 7 265
2014 Supervisor 64 21 6 5 0 1 3 89 5 95
2014 Non-supervisor 57 23 6 8 3 0 3 83 11 319
2011 Supervisor 63 24 4 7 2 0 1 87 9 101
2011 Non-supervisor 60 24 7 6 2 0 1 85 8 365
2008 Supervisor 56 29 8 6 1 0 0 85 8 93
2008 Non-supervisor 55 25 5 7 4 0 4 84 11 336

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 31 19 10 7 3 1 63 17 86
2019 Non-supervisor 29 24 16 11 10 8 3 59 23 353
2018 Supervisor 26 34 15 14 8 1 1 62 23 96
2018 Non-supervisor 28 25 16 10 7 9 5 62 20 339
2017 Supervisor 33 33 13 10 4 3 5 71 15 83
2017 Non-supervisor 15 28 21 14 11 5 6 48 29 265
2014 Supervisor 27 37 20 6 6 1 4 67 12 95
2014 Non-supervisor 19 24 21 14 15 5 3 47 31 319

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 26 4 6 4 1 0 86 10 85
2019 Non-supervisor 48 26 9 8 9 0 0 74 17 354
2018 Supervisor 58 24 5 7 6 0 0 82 13 96
2018 Non-supervisor 49 26 8 9 6 1 1 76 15 339
2017 Supervisor 58 28 9 1 3 0 0 86 4 83
2017 Non-supervisor 33 37 10 10 9 0 1 71 19 265
2014 Supervisor 44 42 8 1 6 0 0 86 6 95
2014 Non-supervisor 33 28 9 13 13 3 1 64 27 320

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 35 6 7 2 0 0 84 10 85
2019 Non-supervisor 49 32 6 10 3 0 0 81 13 352
2018 Supervisor 47 36 7 7 3 0 0 83 10 96
2018 Non-supervisor 50 32 8 5 4 0 0 83 9 339
2017 Supervisor 35 49 12 5 0 0 0 84 5 84
2017 Non-supervisor 33 43 9 8 5 1 1 77 14 266
2014 Supervisor 39 43 9 5 3 0 0 83 8 95
2014 Non-supervisor 31 38 14 10 6 0 0 70 16 318

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 43 6 0 1 0 0 92 1 85
2019 Non-supervisor 44 32 13 5 4 2 0 77 9 353
2018 Supervisor 55 28 9 6 1 0 0 83 7 96
2018 Non-supervisor 44 35 10 3 5 2 1 82 8 342
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 22 10 2 1 0 4 86 4 86
2019 Non-supervisor 38 26 18 5 6 2 6 69 11 355

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 24 13 5 6 0 1 75 12 86
2019 Non-supervisor 45 24 15 6 7 1 1 71 14 355
2018 Supervisor 42 36 8 6 6 0 1 79 13 96
2018 Non-supervisor 44 29 10 6 7 3 2 77 13 340
2017 Supervisor 36 41 8 11 1 0 3 79 12 84
2017 Non-supervisor 36 32 13 8 8 1 2 70 16 265
2014 Supervisor 28 41 12 13 5 0 1 70 19 95
2014 Non-supervisor 29 32 15 12 10 0 2 62 22 320
2011 Supervisor 38 32 9 11 8 0 0 71 20 102
2011 Non-supervisor 31 32 16 11 7 1 1 65 19 364
2008 Supervisor 29 32 15 13 10 0 1 62 23 93
2008 Non-supervisor 25 34 16 12 10 1 2 61 23 339

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 18 13 4 2 1 1 80 7 86
2019 Non-supervisor 51 24 11 5 6 3 1 78 11 354
2018 Supervisor 49 31 6 4 8 1 1 81 12 96
2018 Non-supervisor 49 26 11 4 4 4 2 80 8 339
2017 Supervisor 48 32 7 6 4 0 3 82 11 84
2017 Non-supervisor 45 26 14 6 7 2 1 73 13 265
2014 Supervisor 38 36 11 8 4 3 1 76 12 95
2014 Non-supervisor 31 33 15 9 8 1 3 66 18 320
2011 Supervisor 38 34 14 7 7 0 0 72 14 102
2011 Non-supervisor 34 31 16 6 8 3 2 68 15 366
2008 Supervisor 29 34 14 9 14 0 0 63 23 93
2008 Non-supervisor 29 33 15 10 7 4 3 66 18 337

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 25 6 8 4 1 1 82 12 85
2019 Non-supervisor 50 23 10 8 6 1 1 74 15 353
2018 Supervisor 54 29 7 3 7 0 1 83 10 96
2018 Non-supervisor 49 27 10 4 6 2 2 79 10 338
2017 Supervisor 42 37 9 7 2 0 2 81 9 84
2017 Non-supervisor 47 26 13 6 6 0 1 74 13 264
2014 Supervisor 39 42 9 6 3 0 1 82 9 95
2014 Non-supervisor 27 33 15 13 10 0 2 61 23 318
2011 Supervisor 45 31 6 11 7 0 0 76 18 102
2011 Non-supervisor 35 31 15 10 8 1 1 67 18 366
2008 Supervisor 30 40 8 11 12 0 0 70 23 93
2008 Non-supervisor 28 38 13 11 9 1 1 67 20 339

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 8 2 1 0 0 2 97 1 86
2019 Non-supervisor 83 13 1 1 1 0 1 96 2 353
2017 Supervisor 78 13 3 3 0 0 3 94 3 84
2017 Non-supervisor 81 13 3 1 1 0 1 95 3 265
2014 Supervisor 80 16 1 0 0 0 3 99 0 95
2014 Non-supervisor 72 18 6 1 3 0 0 90 4 320
2011 Supervisor 79 16 1 1 2 0 1 96 3 102
2011 Non-supervisor 73 17 5 1 2 0 2 91 4 365
2008 Supervisor 88 6 1 4 0 0 0 95 4 93
2008 Non-supervisor 75 14 4 3 1 0 4 92 3 339

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 23 9 3 1 1 4 86 5 86
2019 Non-supervisor 55 19 7 5 4 3 7 83 9 355
2017 Supervisor 52 22 10 6 2 1 7 81 8 84
2017 Non-supervisor 44 22 10 8 9 3 4 71 18 265
2014 Supervisor 43 23 11 5 7 3 8 74 14 95
2014 Non-supervisor 34 24 16 7 8 6 6 66 16 319
2011 Supervisor 41 27 6 7 8 1 9 76 17 102
2011 Non-supervisor 39 28 10 9 9 3 3 71 19 366

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 23 5 1 2 1 1 91 4 86
2019 Non-supervisor 61 18 10 5 4 1 1 81 9 356
2018 Supervisor 59 23 3 5 8 0 2 84 13 96
2018 Non-supervisor 59 22 7 3 6 2 2 84 9 338
2017 Supervisor 55 27 10 1 2 3 2 86 4 84
2017 Non-supervisor 52 23 13 3 6 2 0 77 10 264

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 27 7 8 3 0 1 82 11 86
2019 Non-supervisor 51 25 10 6 7 0 1 77 13 356
2018 Supervisor 57 20 10 4 8 0 1 78 12 96
2018 Non-supervisor 54 24 12 3 6 1 1 79 9 338
2017 Supervisor 52 32 6 6 2 0 2 86 9 84
2017 Non-supervisor 49 28 9 6 8 1 0 78 13 265
2014 Supervisor 45 30 10 10 4 0 1 75 14 95
2014 Non-supervisor 35 31 16 9 8 0 1 67 17 319

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 38 14 9 8 1 1 68 18 86
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 40 14 10 7 3 0 68 18 85
2019 Non-supervisor 39 26 14 5 8 7 1 71 14 355
2018 Supervisor 34 35 14 11 5 0 0 69 16 96
2018 Non-supervisor 38 27 13 6 7 8 1 72 14 342
2017 Supervisor 22 41 25 6 2 4 1 65 9 84
2017 Non-supervisor 28 32 14 10 7 7 1 66 18 265
2014 Supervisor 17 36 19 11 5 12 0 60 18 94
2014 Non-supervisor 20 31 20 12 8 9 0 57 21 319
2011 Supervisor 28 37 17 7 6 5 0 68 14 102
2011 Non-supervisor 24 26 21 10 10 9 1 55 22 365

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 38 16 10 10 1 0 63 21 85
2019 Non-supervisor 37 28 12 9 10 4 0 68 19 355
2018 Supervisor 27 38 16 13 7 0 0 65 19 95
2018 Non-supervisor 36 26 13 9 9 5 1 66 20 339
2017 Supervisor 17 34 25 17 4 0 1 52 22 83
2017 Non-supervisor 25 27 19 13 12 4 1 54 26 265
2014 Supervisor 14 30 21 21 11 3 0 45 33 94
2014 Non-supervisor 16 29 26 14 12 2 1 46 27 319
2011 Supervisor 21 31 24 14 11 0 0 52 25 102
2011 Non-supervisor 25 25 21 12 11 5 1 52 25 364
2008 Supervisor 10 40 18 23 10 0 0 49 32 93
2008 Non-supervisor 19 26 21 16 15 3 1 46 33 339

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 29 20 19 10 2 0 50 30 84
2019 Non-supervisor 28 28 16 9 11 8 0 62 21 354
2018 Supervisor 18 36 13 20 13 1 0 54 33 96
2018 Non-supervisor 28 26 18 10 11 8 1 58 22 340
2017 Supervisor 12 29 24 19 10 5 1 43 31 84
2017 Non-supervisor 17 26 20 14 13 8 1 48 30 265
2014 Supervisor 9 19 26 30 13 3 0 29 45 94
2014 Non-supervisor 11 23 27 17 14 7 0 37 34 319
2011 Supervisor 11 34 23 23 9 1 0 45 32 102
2011 Non-supervisor 15 27 23 14 10 11 0 47 27 366
2008 Supervisor 4 34 15 30 13 3 0 40 44 93
2008 Non-supervisor 12 22 20 20 16 9 1 38 40 338

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 33 16 20 12 0 0 52 32 85
2019 Non-supervisor 26 28 17 13 10 5 0 58 25 355
2018 Supervisor 17 40 15 14 12 1 0 58 27 96
2018 Non-supervisor 27 30 16 10 12 5 1 60 24 342
2017 Supervisor 11 28 25 20 14 1 1 40 34 84
2017 Non-supervisor 19 30 15 14 16 6 1 52 32 265
2014 Supervisor 10 33 16 21 18 1 0 44 40 94
2014 Non-supervisor 11 28 24 18 16 3 0 40 35 318
2011 Supervisor 14 35 18 18 14 1 0 50 32 102
2011 Non-supervisor 19 31 21 14 12 3 0 51 27 366
2008 Supervisor 15 32 14 23 15 1 0 48 38 93
2008 Non-supervisor 15 35 15 16 12 4 1 54 30 337

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 26 6 0 4 0 0 91 4 86
2019 Non-supervisor 61 17 10 3 2 5 1 83 6 356
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 50 10 7 5 2 0 77 12 86
2019 Non-supervisor 33 40 17 6 3 1 1 74 9 351
2018 Supervisor 26 43 18 7 7 0 0 69 13 96
2018 Non-supervisor 33 35 20 5 6 1 1 69 11 341
2017 Supervisor 18 41 20 16 5 1 0 59 21 84
2017 Non-supervisor 27 39 17 8 5 2 1 69 14 265
2014 Supervisor 20 37 20 10 11 1 1 58 22 95
2014 Non-supervisor 19 37 29 8 5 2 0 56 14 318
2011 Supervisor 17 45 20 6 10 1 0 63 17 102
2011 Non-supervisor 28 32 21 9 6 3 0 62 16 364

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 31 19 25 8 1 0 48 33 86
2019 Non-supervisor 18 34 18 15 7 6 1 57 24 354

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 40 10 4 3 0 2 82 8 86
2019 Non-supervisor 38 33 11 8 6 2 1 74 15 354
2018 Supervisor 47 36 8 1 6 1 1 85 7 96
2018 Non-supervisor 38 33 14 6 5 2 2 74 11 342
2017 Supervisor 41 44 8 4 1 1 0 86 6 83
2017 Non-supervisor 34 31 14 10 4 6 1 71 15 264
2014 Supervisor 44 33 13 4 0 5 1 82 4 95
2014 Non-supervisor 26 35 18 9 6 4 1 65 16 318
2011 Supervisor 53 30 5 6 5 1 0 84 11 101
2011 Non-supervisor 32 32 13 9 8 6 2 69 18 365
2008 Supervisor 34 46 5 9 4 1 0 82 13 93
2008 Non-supervisor 26 35 13 10 8 6 2 67 19 339

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 40 12 6 5 2 0 76 12 85
2019 Non-supervisor 36 34 17 5 5 2 0 71 11 353
2018 Supervisor 38 35 12 10 6 0 0 72 16 96
2018 Non-supervisor 33 33 20 6 5 2 1 68 11 341

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 28 20 8 11 8 2 57 21 85
2019 Non-supervisor 24 20 19 11 12 12 3 51 27 353
2018 Supervisor 31 22 12 10 13 9 3 60 26 94
2018 Non-supervisor 23 21 17 12 12 11 5 52 28 342
2017 Supervisor 19 22 29 9 10 9 3 46 21 84
2017 Non-supervisor 14 23 14 15 13 18 4 46 35 265
2014 Supervisor 18 17 26 15 10 10 4 41 29 95
2014 Non-supervisor 15 20 20 15 17 10 3 40 37 319
2011 Supervisor 23 29 16 11 10 8 4 58 24 102
2011 Non-supervisor 15 18 19 15 13 16 4 41 34 366

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 27 24 18 6 0 1 52 24 86
2019 Non-supervisor 28 30 15 11 10 4 1 62 22 354
2018 Supervisor 25 30 24 11 10 0 0 55 21 95
2018 Non-supervisor 25 28 16 13 12 5 1 56 27 342
2017 Supervisor 19 32 23 11 11 3 0 53 23 84
2017 Non-supervisor 23 24 22 14 12 4 1 49 28 264
2014 Supervisor 6 15 26 32 22 0 0 21 53 95
2014 Non-supervisor 12 15 23 19 26 5 1 29 47 318
2011 Supervisor 13 32 21 19 11 2 1 47 32 102
2011 Non-supervisor 18 30 16 16 15 3 2 50 33 366
2008 Supervisor 15 39 20 12 14 0 0 54 26 93
2008 Non-supervisor 15 31 17 14 18 5 0 49 33 337

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 15 17 18 16 2 4 45 37 86
2019 Non-supervisor 21 22 12 16 18 4 6 48 38 355
2018 Supervisor 20 30 12 15 19 1 3 52 36 96
2018 Non-supervisor 20 20 12 16 21 4 7 45 42 342
2017 Supervisor 18 20 21 16 16 5 5 42 35 84
2017 Non-supervisor 11 18 16 19 24 4 9 33 49 265
2014 Supervisor 6 22 28 19 21 0 3 29 42 95
2014 Non-supervisor 11 11 16 17 35 4 6 25 58 318
2011 Supervisor 5 24 19 25 21 2 3 30 49 102
2011 Non-supervisor 10 21 11 19 26 2 10 36 51 366
2008 Supervisor 5 31 13 20 26 1 3 38 48 93
2008 Non-supervisor 8 22 15 18 24 4 8 34 48 338

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 26 17 5 4 0 2 73 9 86
2019 Non-supervisor 54 19 12 4 3 1 7 79 8 355

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 7 6 0 2 0 15 91 2 86
2019 Non-supervisor 60 10 8 2 5 2 13 83 7 354

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 19 12 1 2 0 4 83 4 85
2019 Non-supervisor 49 18 15 5 5 2 6 72 12 354

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 19 9 4 5 0 5 81 10 85
2019 Non-supervisor 45 17 16 6 8 4 6 68 15 354

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 12 9 6 10 1 4 73 18 86
2019 Non-supervisor 48 14 11 9 8 4 6 69 19 350

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 11 4 2 3 0 7 91 5 85
2019 Non-supervisor 63 12 8 4 3 3 7 83 7 351

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 9 4 2 0 2 6 94 2 86
2019 Non-supervisor 73 5 4 4 4 4 7 87 8 354

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 3 1 0 0 1 15 99 0 84
2019 Non-supervisor 75 5 3 2 2 3 10 92 4 355

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 38 16 9 2 1 0 72 12 86
2019 Non-supervisor 23 40 14 11 7 3 1 66 19 353
2018 Supervisor 41 33 15 5 5 1 0 75 10 96
2018 Non-supervisor 27 34 19 8 7 4 1 64 17 341
2017 Supervisor 23 45 17 8 4 4 0 71 12 84
2017 Non-supervisor 15 32 22 10 10 9 1 52 23 264

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 39 8 6 3 2 0 81 10 86
2019 Non-supervisor 42 33 12 5 5 2 0 77 11 350
2018 Supervisor 51 40 5 1 1 2 0 92 2 95
2018 Non-supervisor 44 32 12 6 3 2 1 79 9 339
2017 Supervisor 35 51 13 0 2 0 0 85 2 84
2017 Non-supervisor 29 41 12 7 5 5 1 74 13 264
2014 Supervisor 36 46 10 7 1 0 0 82 8 95
2014 Non-supervisor 32 39 16 7 4 2 0 72 11 319
2011 Supervisor 37 41 13 5 4 1 0 79 8 102
2011 Non-supervisor 30 35 20 5 5 4 1 68 11 366

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 38 10 5 2 1 0 83 7 85
2019 Non-supervisor 44 26 15 6 5 4 1 73 12 353
2018 Supervisor 49 35 9 1 1 5 1 88 2 95
2018 Non-supervisor 46 28 15 4 3 4 1 77 8 337
2017 Supervisor 33 49 11 2 1 4 0 85 3 84
2017 Non-supervisor 35 31 17 4 5 8 1 72 10 265
2014 Supervisor 35 51 9 2 3 1 0 87 4 95
2014 Non-supervisor 33 34 18 4 4 4 2 71 9 319

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 34 8 1 2 0 0 88 4 86
2019 Non-supervisor 56 28 8 4 4 1 0 85 8 354
2018 Supervisor 54 34 6 3 2 0 0 89 5 95
2018 Non-supervisor 57 29 7 4 4 0 0 85 8 334
2017 Supervisor 42 46 9 1 2 0 0 88 3 84
2017 Non-supervisor 44 36 9 6 4 0 1 81 10 264
2014 Supervisor 37 47 8 4 3 1 0 85 8 95
2014 Non-supervisor 41 35 14 6 4 0 0 76 10 320
2011 Supervisor 39 38 14 4 3 1 0 78 7 102
2011 Non-supervisor 41 36 12 6 5 0 0 78 11 365
2008 Supervisor 31 40 14 12 2 1 0 72 14 93
2008 Non-supervisor 35 38 13 7 6 1 0 74 13 336

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 25 16 11 9 1 0 64 20 85
2019 Non-supervisor 44 28 14 6 7 0 1 73 13 351
2018 Supervisor 37 26 18 11 7 0 0 64 18 95
2018 Non-supervisor 42 25 15 9 8 1 0 68 17 339
2017 Supervisor 23 30 31 11 6 0 0 53 17 84
2017 Non-supervisor 25 29 21 13 8 3 1 56 22 264
2014 Supervisor 17 32 25 14 12 1 0 49 26 95
2014 Non-supervisor 21 30 26 10 11 1 0 52 21 320
2011 Supervisor 26 34 17 13 9 1 0 60 22 102
2011 Non-supervisor 29 29 21 10 10 0 0 58 20 366

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 33 14 12 4 0 0 70 16 86
2019 Non-supervisor 44 28 13 8 6 0 0 73 14 353
2018 Supervisor 36 31 16 10 6 0 0 68 17 95
2018 Non-supervisor 42 27 15 8 6 0 0 70 15 337
2017 Supervisor 21 41 19 13 4 0 1 63 17 84
2017 Non-supervisor 29 34 18 10 8 1 1 64 18 265
2014 Supervisor 17 37 22 13 9 2 0 55 22 95
2014 Non-supervisor 21 35 22 10 11 1 0 57 21 319
2011 Supervisor 28 40 14 11 8 0 0 67 19 102
2011 Non-supervisor 30 32 19 11 8 0 0 62 19 364
2008 Supervisor 16 43 18 17 5 0 0 59 23 93
2008 Non-supervisor 24 34 16 14 11 1 0 59 25 339

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 27 13 6 13 2 0 67 20 86
2019 Non-supervisor 39 20 16 11 10 2 2 61 22 354
2018 Supervisor 36 28 10 15 10 2 0 65 25 95
2018 Non-supervisor 35 23 14 11 11 3 4 62 23 339
2017 Supervisor 27 26 26 11 6 2 1 55 18 84
2017 Non-supervisor 22 24 18 14 10 6 5 53 28 265
2014 Supervisor 16 24 19 17 14 9 1 45 34 95
2014 Non-supervisor 25 21 20 14 14 4 2 49 29 320
2011 Supervisor 32 24 18 15 7 4 0 58 23 102
2011 Non-supervisor 30 22 17 10 14 4 3 56 25 365
2008 Supervisor 20 34 18 18 9 0 0 55 27 93
2008 Non-supervisor 20 22 21 14 15 4 4 46 31 337
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 24 34 42 86
2019 Non-supervisor 32 31 38 356
2018 Supervisor 26 37 37 96
2018 Non-supervisor 35 35 30 341
2017 Supervisor 28 33 39 84
2017 Non-supervisor 38 28 34 266
2014 Supervisor 35 32 33 95
2014 Non-supervisor 32 34 34 320
2011 Supervisor 35 36 29 102
2011 Non-supervisor 36 37 27 366

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 14 19 58 0 0 10 21
2019 Non-supervisor 8 15 38 6 27 6 117
2018 Supervisor 17 8 66 6 0 4 26
2018 Non-supervisor 9 8 38 3 38 4 117
2017 Supervisor 22 9 65 0 4 0 24
2017 Non-supervisor 16 10 38 2 29 5 95
2014 Supervisor 19 5 72 3 9999 0 34
2014 Non-supervisor 20 14 39 11 9999 17 105
2011 Supervisor 18 22 58 3 9999 0 36
2011 Non-supervisor 11 9 48 11 9999 21 130
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 32 4 2 0 0 3 94 2 85
2019 Non-supervisor 32 40 12 8 5 1 1 74 13 356

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 23 7 1 1 1 4 90 3 85
2019 Non-supervisor 54 24 9 2 2 8 2 85 4 356
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 86
2019 Non-supervisor 15 85 356
2018 Supervisor 16 84 96
2018 Non-supervisor 14 86 342

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 52 48 15
2019 Non-supervisor 61 39 50
2018 Supervisor 55 45 17
2018 Non-supervisor 71 29 48

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 0 100 50
2018 Supervisor 0 100 17
2018 Non-supervisor 0 100 48

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 0 100 50

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 17 83 50
2018 Supervisor 0 100 17
2018 Non-supervisor 18 82 48

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 58 42 15
2019 Non-supervisor 49 51 50
2018 Supervisor 57 43 17
2018 Non-supervisor 39 61 48

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 31 69 15
2019 Non-supervisor 38 62 50
2018 Supervisor 29 71 17
2018 Non-supervisor 43 57 48

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 15
2019 Non-supervisor 50 50 50
2018 Supervisor 54 46 17
2018 Non-supervisor 35 65 48

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 15
2019 Non-supervisor 29 71 50

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 15
2019 Non-supervisor 45 55 50
2018 Supervisor 45 55 17
2018 Non-supervisor 53 47 48

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 57 43 15
2019 Non-supervisor 59 41 50
2018 Supervisor 56 44 17
2018 Non-supervisor 54 46 48

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 25 75 50

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 15
2019 Non-supervisor 21 79 50

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 23 77 86
2019 Non-supervisor 20 80 356

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 18 22 10 10 19 3 47 26 86
2019 Non-supervisor 19 14 17 6 7 27 10 53 20 356
2018 Supervisor 24 23 17 15 8 8 7 55 26 95
2018 Non-supervisor 17 13 19 6 8 27 10 47 23 340
2017 Supervisor 17 30 20 7 7 14 6 59 17 84
2017 Non-supervisor 7 14 19 8 10 31 11 36 31 264
2014 Supervisor 21 21 26 7 3 13 9 54 13 95
2014 Non-supervisor 14 14 22 7 9 29 5 44 23 317

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 34 20 10 4 5 0 64 15 86
2019 Non-supervisor 34 29 15 6 6 9 2 70 13 356
2018 Supervisor 37 38 12 7 5 1 0 76 12 96
2018 Non-supervisor 31 26 18 7 7 12 1 64 15 340
2017 Supervisor 27 47 15 0 4 7 0 79 5 84
2017 Non-supervisor 20 29 19 6 9 15 1 59 18 262
2014 Supervisor 24 40 21 4 2 6 2 71 7 95
2014 Non-supervisor 21 29 21 8 7 12 1 59 17 318
2011 Supervisor 37 42 10 6 4 1 0 80 10 101
2011 Non-supervisor 33 29 17 6 5 10 0 68 13 365
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 86
2019 Non-supervisor 11 89 355

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 18 22 7 2 28 2 56 12 86
2019 Non-supervisor 19 13 19 5 4 30 10 54 15 352
2018 Supervisor 28 18 22 1 5 19 7 62 8 95
2018 Non-supervisor 18 14 22 3 4 30 9 52 12 340
2017 Supervisor 24 25 14 2 3 20 12 72 8 83
2017 Non-supervisor 12 13 19 2 5 37 11 50 14 264
2014 Supervisor 24 20 16 1 6 27 6 65 11 95
2014 Non-supervisor 11 14 24 3 3 39 7 45 10 318

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 33 14 4 5 10 1 74 10 86
2019 Non-supervisor 36 28 14 4 4 12 1 74 10 354
2018 Supervisor 33 36 22 1 2 5 0 73 3 95
2018 Non-supervisor 29 26 21 5 3 15 1 65 10 341
2017 Supervisor 33 38 12 2 3 11 1 81 6 84
2017 Non-supervisor 24 30 17 3 4 19 3 69 10 262
2014 Supervisor 28 36 16 0 4 14 2 76 5 95
2014 Non-supervisor 22 28 22 3 2 21 2 64 7 318
2011 Supervisor 45 40 8 2 2 3 0 88 4 102
2011 Non-supervisor 33 27 18 4 2 15 0 70 8 363
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 28 19 6 6 0 1 68 12 85
2019 Non-supervisor 41 24 17 8 9 0 1 66 17 351
2018 Supervisor 39 27 18 8 6 0 1 67 15 96
2018 Non-supervisor 34 29 16 10 9 1 2 65 19 340
2017 Supervisor 33 30 17 9 5 0 6 67 16 84
2017 Non-supervisor 33 24 16 10 13 0 4 60 23 263

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 17 31 22 21 0 0 26 43 86
2019 Non-supervisor 26 26 28 11 6 1 2 53 18 353
2018 Supervisor 11 18 29 24 17 0 0 29 42 96
2018 Non-supervisor 24 26 24 14 9 1 1 51 24 339
2017 Supervisor 6 19 34 21 20 0 0 25 41 83
2017 Non-supervisor 19 28 21 20 9 1 2 48 30 264

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 32 31 15 9 0 0 46 24 85
2019 Non-supervisor 41 25 18 9 3 1 4 70 12 350
2018 Supervisor 15 27 32 17 9 0 0 42 26 95
2018 Non-supervisor 34 31 18 10 4 1 2 67 14 338
2017 Supervisor 16 22 35 12 14 0 1 39 26 83
2017 Non-supervisor 28 29 18 11 8 1 5 60 20 262

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 19 28 28 18 0 0 26 46 85
2019 Non-supervisor 30 25 21 8 12 1 3 57 21 351
2018 Supervisor 11 13 25 23 27 0 0 24 51 96
2018 Non-supervisor 26 24 21 12 14 1 2 51 27 339
2017 Supervisor 7 12 16 36 29 0 0 19 65 84
2017 Non-supervisor 17 22 18 18 19 1 5 42 39 264

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 31 15 9 10 0 0 66 19 86
2019 Non-supervisor 54 21 13 4 1 0 6 80 6 351
2018 Supervisor 35 21 22 8 11 0 2 58 20 95
2018 Non-supervisor 50 21 13 3 4 2 6 77 9 338
2017 Supervisor 27 36 17 6 9 0 6 67 15 83
2017 Non-supervisor 41 24 12 5 4 2 13 76 10 263

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 34 19 11 13 0 0 57 24 86
2019 Non-supervisor 40 25 17 10 6 0 1 67 17 353
2018 Supervisor 20 28 28 12 11 0 1 48 24 96
2018 Non-supervisor 36 26 19 10 7 1 1 64 17 337
2017 Supervisor 19 41 26 9 5 1 0 61 13 84
2017 Non-supervisor 28 32 17 11 10 0 3 61 21 261

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 40 23 11 8 0 0 59 19 86
2019 Non-supervisor 40 27 16 8 6 2 2 69 14 356
2018 Supervisor 27 33 20 13 5 0 1 62 18 96
2018 Non-supervisor 37 28 18 7 5 2 3 69 12 342
2017 Supervisor 23 31 22 13 11 0 0 54 24 84
2017 Non-supervisor 27 28 21 10 8 0 6 58 19 261

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 33 27 19 12 0 0 41 32 86
2019 Non-supervisor 36 29 19 8 7 1 1 66 14 354
2018 Supervisor 12 40 21 19 8 0 0 52 27 96
2018 Non-supervisor 32 28 21 9 5 1 3 63 15 342
2017 Supervisor 13 29 31 16 12 0 0 42 27 84
2017 Non-supervisor 28 30 20 9 8 0 5 61 18 262

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 29 24 6 15 0 1 54 21 86
2019 Non-supervisor 37 29 20 7 6 1 1 66 13 355
2018 Supervisor 30 28 20 13 7 0 1 59 20 96
2018 Non-supervisor 37 29 18 8 5 0 2 68 13 339
2017 Supervisor 20 36 22 11 9 0 1 56 21 84
2017 Non-supervisor 35 27 16 10 7 1 4 65 19 262

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 29 18 5 5 0 1 72 10 86
2019 Non-supervisor 47 19 15 7 9 1 1 68 17 353

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 45 18 5 10 0 0 68 15 85
2019 Non-supervisor 39 31 14 8 4 1 2 72 13 353
2018 Supervisor 32 29 18 13 8 0 0 62 21 96
2018 Non-supervisor 37 33 13 11 3 0 2 72 15 339
2017 Supervisor 25 31 20 15 7 0 1 57 23 84
2017 Non-supervisor 37 29 18 8 4 1 4 69 12 262

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 24 8 3 3 0 2 86 6 85
2019 Non-supervisor 55 23 12 5 2 0 2 80 7 353
2018 Supervisor 57 28 7 3 2 1 1 87 5 94
2018 Non-supervisor 52 22 12 7 3 1 2 77 10 340
2017 Supervisor 61 27 7 3 1 0 1 89 4 84
2017 Non-supervisor 48 22 19 4 4 0 3 73 8 263

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 6 3 0 0 0 11 97 0 86
2019 Non-supervisor 71 14 5 1 2 1 6 91 3 352
2018 Supervisor 72 16 6 1 0 0 6 93 1 94
2018 Non-supervisor 69 14 6 2 2 0 7 89 4 342

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 11 6 7 2 0 5 84 9 86
2019 Non-supervisor 70 10 7 4 4 0 4 84 8 354
2018 Supervisor 71 11 9 5 3 0 1 83 8 95
2018 Non-supervisor 68 11 6 4 4 1 6 84 9 342
2017 Supervisor 75 15 3 2 3 0 1 92 6 84
2017 Non-supervisor 64 13 5 7 5 1 6 82 13 263

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 35 9 1 4 0 2 86 4 86
2019 Non-supervisor 54 27 12 4 2 0 2 82 6 352
2018 Supervisor 57 15 16 8 5 0 0 72 12 95
2018 Non-supervisor 50 31 10 3 3 1 3 84 6 340
2017 Supervisor 55 27 11 6 0 0 1 83 6 84
2017 Non-supervisor 47 29 10 6 4 0 3 79 11 262

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 18 9 2 7 0 5 81 9 86
2019 Non-supervisor 63 16 9 5 6 0 2 80 11 351
2018 Supervisor 57 15 12 9 5 1 1 74 14 95
2018 Non-supervisor 55 22 10 6 5 1 2 79 11 337
2017 Supervisor 64 18 6 8 1 0 3 84 9 84
2017 Non-supervisor 52 23 8 7 6 1 4 78 13 263

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 32 14 7 5 1 4 73 12 86
2019 Non-supervisor 64 6 1 1 0 0 27 97 2 350
2018 Supervisor 37 29 23 7 4 0 0 66 11 96
2018 Non-supervisor 59 5 3 2 0 1 31 94 3 338
2017 Supervisor 34 38 12 12 4 0 1 72 16 84
2017 Non-supervisor 48 6 3 1 1 0 39 90 4 263

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 17 12 3 2 0 3 83 5 85
2019 Non-supervisor 64 17 9 1 1 1 7 87 3 351
2018 Supervisor 68 18 5 4 4 0 1 87 8 96
2018 Non-supervisor 57 19 10 4 2 1 7 83 6 339
2017 Supervisor 64 17 8 4 4 0 4 84 8 84
2017 Non-supervisor 59 14 10 4 2 0 10 82 7 261

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 12 3 1 0 0 5 96 1 86
2019 Non-supervisor 74 12 5 2 2 0 5 91 4 353
2018 Supervisor 84 6 2 4 1 1 3 93 6 96
2018 Non-supervisor 69 11 4 6 4 0 6 85 11 339
2017 Supervisor 71 15 5 3 3 0 3 89 7 84
2017 Non-supervisor 59 16 7 3 6 1 7 82 10 262

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 22 8 5 1 0 1 85 7 86
2019 Non-supervisor 56 23 12 4 2 0 3 81 7 353
2018 Supervisor 61 18 13 5 2 0 1 80 7 96
2018 Non-supervisor 51 25 14 4 2 1 3 79 6 340
2017 Supervisor 58 20 12 4 2 2 2 81 6 84
2017 Non-supervisor 50 26 13 4 3 0 4 79 7 263

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 26 41 18 6 0 0 35 24 85
2019 Non-supervisor 19 35 33 9 3 0 0 54 12 356
2018 Supervisor 9 25 36 27 3 0 0 34 30 96
2018 Non-supervisor 20 34 31 11 4 0 0 54 15 339
2017 Supervisor 8 18 38 28 7 0 0 27 35 84
2017 Non-supervisor 14 35 36 10 4 0 1 49 15 264

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 25 42 15 6 0 0 21 37 84
2019 Non-supervisor 8 16 38 22 16 0 1 38 24 354
2018 Supervisor 9 30 40 17 4 0 0 21 38 96
2018 Non-supervisor 7 15 40 21 16 0 1 38 22 337
2017 Supervisor 6 33 42 12 6 0 1 18 39 82
2017 Non-supervisor 4 16 38 26 14 1 1 41 21 264

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 39 13 5 1 2 1 80 7 86
2019 Non-supervisor 34 37 14 8 4 4 0 74 12 355
2018 Supervisor 41 40 13 2 2 1 0 82 5 95
2018 Non-supervisor 31 40 11 8 5 4 1 74 14 341
2017 Supervisor 20 57 18 2 2 1 0 77 5 84
2017 Non-supervisor 20 39 20 8 6 7 0 64 15 263

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 32 18 11 10 1 2 59 23 86
2019 Non-supervisor 28 33 16 12 8 2 0 62 21 356
2018 Supervisor 24 37 17 17 4 0 0 62 21 96
2018 Non-supervisor 30 31 17 12 7 3 1 63 20 339
2017 Supervisor 14 41 25 12 6 1 0 56 19 84
2017 Non-supervisor 17 33 20 19 7 3 0 52 27 263
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 86
2019 Non-supervisor 15 85 356
2017 Supervisor 17 83 84
2017 Non-supervisor 15 85 263
2014 Supervisor 14 86 95
2014 Non-supervisor 17 83 317

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 100 0 14
2019 Non-supervisor 86 14 53
2017 Supervisor 86 14 15
2017 Non-supervisor 75 25 40
2014 Supervisor 94 6 13
2014 Non-supervisor 84 16 53

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 34 16 0 0 0 0 84 0 13
2019 Non-supervisor 45 32 14 4 5 0 0 77 9 45
2017 Supervisor 62 29 0 9 0 0 0 91 9 13
2017 Non-supervisor 45 33 4 10 8 0 0 78 18 30
2014 Supervisor 76 8 8 0 0 8 0 91 0 12
2014 Non-supervisor 53 33 9 2 2 0 0 86 5 44
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 51 11 2 4 0 3 30 70 84
2019 Non-supervisor 40 30 13 5 6 3 3 42 58 356
2018 Supervisor 49 30 9 6 5 0 1 50 50 96
2018 Non-supervisor 45 24 14 7 4 4 2 48 52 341
2017 Supervisor 46 23 16 6 3 6 1 49 51 83
2017 Non-supervisor 47 19 18 5 6 5 1 50 50 265

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 57
2019 Non-supervisor 60 40 190

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 64 36 57
2019 Non-supervisor 66 34 187
2018 Supervisor 46 54 48
2018 Non-supervisor 53 47 167

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 13 14 18 11 1 7 52 32 57
2019 Non-supervisor 26 22 18 10 13 3 8 54 26 187
2018 Supervisor 30 27 16 13 10 0 4 59 24 48
2018 Non-supervisor 20 24 17 19 12 1 5 48 34 167
2017 Supervisor 16 33 16 13 7 0 15 57 24 39
2017 Non-supervisor 16 31 20 12 13 1 7 51 27 126

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 9 12 9 10 0 45 44 33 57
2019 Non-supervisor 14 15 21 12 19 2 18 36 39 188
2018 Supervisor 5 9 12 8 21 4 40 26 52 48
2018 Non-supervisor 11 16 12 14 20 4 23 37 47 167
2017 Supervisor 5 12 17 8 18 2 39 28 43 39
2017 Non-supervisor 9 19 17 11 18 3 22 38 39 124

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 16 15 9 7 0 5 68 16 86
2019 Non-supervisor 47 15 11 6 9 2 10 70 17 354
2018 Supervisor 64 11 6 3 7 1 8 82 12 96
2018 Non-supervisor 47 11 10 9 6 3 13 70 18 341
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