2019 Public Service Employee Survey Results for Courts Administration Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	44	5	10	5	80	14	111
2019	PM-03	46	33	5	11	5	79	16	61
2019	PM-04	19	66	6	6	3	84	9	32
2017	PM	19	49	6	20	7	68	27	90
2017	PM-03	14	50	6	22	8	64	30	50
2017	PM-04	20	44	8	20	8	64	28	25
2014	PM	21	37	8	21	13	58	34	117
2014	PM-03	19	35	8	23	15	54	38	74
2014	PM-04	32	40	4	20	4	72	24	25
2014	PM-06	27	36	0	18	18	64	36	11
2011	PM	29	49	6	15	0	78	15	144
2011	PM-03	24	48	8	20	0	72	20	87
2011	PM-04	48	48	0	4	0	96	4	27
2011	PM-06	26	53	11	11	0	79	11	19
2008	PM	27	53	6	13	3	79	15	120
2008	PM-03	17	54	7	19	3	71	22	72
2008	PM-04	42	42	8	4	4	83	8	24
2008	PM-06	38	63	0	0	0	100	0	16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	28	5	10	2	0	83	12	111
2019	PM-03	56	30	8	3	3	0	85	7	61
2019	PM-04	53	28	0	19	0	0	81	19	32
2017	PM	57	27	6	9	2	0	83	11	90
2017	PM-03	56	30	4	6	4	0	86	10	50
2017	PM-04	60	24	4	12	0	0	84	12	25
2014	PM	64	21	6	5	3	1	85	9	117
2014	PM-03	66	22	7	3	3	0	88	5	74
2014	PM-04	64	8	8	12	4	4	75	17	25
2014	PM-06	55	36	0	9	0	0	91	9	11
2011	PM	60	21	7	5	6	1	82	11	144
2011	PM-03	62	17	8	5	7	1	80	12	87
2011	PM-04	63	22	4	4	4	4	88	8	27
2011	PM-06	47	26	11	11	5	0	74	16	19
2008	PM	64	26	2	7	1	1	91	8	120
2008	PM-03	68	24	0	7	0	1	93	7	72
2008	PM-04	54	38	4	4	0	0	92	4	24
2008	PM-06	63	25	0	6	6	0	88	13	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	35	6	15	5	74	20	110
2019	PM-03	43	28	5	20	3	72	23	60
2019	PM-04	22	50	6	16	6	72	22	32
2017	PM	27	45	10	11	7	72	18	90
2017	PM-03	28	40	10	16	6	68	22	50
2017	PM-04	12	68	12	4	4	80	8	25
2014	PM	36	40	6	11	6	77	17	115
2014	PM-03	34	41	5	11	8	75	19	73
2014	PM-04	33	46	8	8	4	79	13	24
2014	PM-06	55	27	9	9	0	82	9	11
2011	PM	38	39	8	11	4	77	15	144
2011	PM-03	32	44	9	10	5	76	15	87
2011	PM-04	37	33	7	15	7	70	22	27
2011	PM-06	58	32	5	5	0	89	5	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	41	17	14	7	0	0	61	22	111
2019	PM-03	21	36	16	18	8	0	0	57	26	61
2019	PM-04	16	44	22	13	6	0	0	59	19	32
2018	PM	27	47	8	11	6	0	2	75	17	118
2018	PM-03	22	54	6	10	8	0	0	76	18	72
2018	PM-04	32	36	11	18	4	0	0	68	21	28
2017	PM	26	40	17	14	2	0	1	66	17	90
2017	PM-03	22	44	12	18	2	0	2	67	21	50
2017	PM-04	32	32	24	12	0	0	0	64	12	25
2014	PM	14	43	17	18	9	0	0	57	26	117
2014	PM-03	13	40	18	20	8	0	0	54	28	74
2014	PM-04	12	56	16	16	0	0	0	68	16	25
2014	PM-06	27	45	9	9	9	0	0	73	18	11
2011	PM	18	38	15	14	13	1	2	58	27	144
2011	PM-03	17	34	15	17	14	1	1	53	32	87
2011	PM-04	22	48	15	7	4	0	4	73	12	27
2011	PM-06	16	42	21	5	16	0	0	58	21	19
2008	PM	18	41	12	20	8	0	2	59	29	120
2008	PM-03	7	42	10	26	14	0	1	49	41	72
2008	PM-04	33	42	17	8	0	0	0	75	8	24
2008	PM-06	38	31	19	6	0	0	6	73	7	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	41	10	9	3	1	1	78	12	111
2019	PM-03	39	33	11	13	3	0	0	72	16	61
2019	PM-04	28	50	13	6	0	0	3	81	6	32
2017	PM	29	51	7	9	2	0	1	82	11	89
2017	PM-03	24	54	6	12	2	0	2	79	14	50
2017	PM-04	38	46	13	4	0	0	0	83	4	24
2014	PM	32	43	12	11	1	1	0	76	12	117
2014	PM-03	26	44	16	12	1	1	0	70	14	74
2014	PM-04	44	48	0	8	0	0	0	92	8	25
2014	PM-06	55	27	18	0	0	0	0	82	0	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	35	11	12	5	0	0	72	17	110
2019	PM-03	37	32	8	13	10	0	0	68	23	60
2019	PM-04	28	50	13	9	0	0	0	78	9	32
2018	PM	49	25	11	7	8	0	1	75	14	120
2018	PM-03	45	27	12	8	7	0	0	73	15	73
2018	PM-04	54	29	7	4	7	0	0	82	11	28
2017	PM	30	38	13	12	7	0	0	68	19	90
2017	PM-03	24	34	16	18	8	0	0	58	26	50
2017	PM-04	40	36	12	8	4	0	0	76	12	25
2014	PM	32	31	17	12	6	1	2	64	18	117
2014	PM-03	27	27	19	17	5	1	3	57	24	74
2014	PM-04	36	32	20	4	8	0	0	68	12	25
2014	PM-06	36	55	9	0	0	0	0	91	0	11
2011	PM	31	35	14	13	6	0	1	67	19	144
2011	PM-03	23	34	16	15	9	0	2	59	25	87
2011	PM-04	44	41	11	4	0	0	0	85	4	27
2011	PM-06	42	32	5	16	5	0	0	74	21	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	48	11	3	3	0	84	5	111
2019	PM-03	26	52	11	5	5	0	79	10	61
2019	PM-04	47	44	9	0	0	0	91	0	32
2018	PM	42	37	15	3	3	1	79	6	120
2018	PM-03	34	40	18	4	4	0	74	8	73
2018	PM-04	46	43	7	4	0	0	89	4	28
2017	PM	26	52	13	7	2	0	78	9	90
2017	PM-03	18	50	16	12	4	0	68	16	50
2017	PM-04	28	56	16	0	0	0	84	0	25
2014	PM	21	51	16	9	3	0	72	12	117
2014	PM-03	23	46	16	9	5	0	69	15	74
2014	PM-04	12	60	16	12	0	0	72	12	25
2014	PM-06	18	73	9	0	0	0	91	0	11
2011	PM	33	41	13	6	7	0	74	13	144
2011	PM-03	31	39	14	7	9	0	70	16	87
2011	PM-04	30	56	7	4	4	0	85	7	27
2011	PM-06	42	32	16	11	0	0	74	11	19
2008	PM	28	45	11	8	8	0	73	16	119
2008	PM-03	17	46	14	11	11	0	63	23	71
2008	PM-04	46	46	0	8	0	0	92	8	24
2008	PM-06	31	50	13	0	6	0	81	6	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	33	14	13	13	0	61	25	111
2019	PM-03	30	26	16	13	15	0	56	28	61
2019	PM-04	19	53	6	9	13	0	72	22	32
2018	PM	24	36	14	15	9	2	61	25	120
2018	PM-03	23	30	18	18	10	1	54	28	73
2018	PM-04	21	54	7	11	7	0	75	18	28
2017	PM	17	40	15	19	10	0	56	29	90
2017	PM-03	8	40	18	22	12	0	48	34	50
2017	PM-04	28	28	12	20	12	0	56	32	25
2014	PM	16	35	14	16	19	0	51	35	117
2014	PM-03	17	33	15	13	22	0	50	35	74
2014	PM-04	8	36	12	24	20	0	44	44	25
2014	PM-06	27	45	9	18	0	0	73	18	11
2011	PM	17	38	12	17	17	0	54	34	144
2011	PM-03	15	32	13	20	21	0	47	40	87
2011	PM-04	7	48	15	15	15	0	56	30	27
2011	PM-06	26	47	5	16	5	0	74	21	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	33	11	14	5	0	70	19	111
2019	PM-03	44	23	13	15	5	0	67	20	61
2019	PM-04	31	41	6	16	6	0	72	22	32
2018	PM	37	42	14	5	2	1	79	7	120
2018	PM-03	36	36	19	7	3	0	71	10	73
2018	PM-04	36	54	7	4	0	0	89	4	28
2017	PM	25	46	12	12	3	1	72	16	90
2017	PM-03	20	48	14	14	4	0	68	18	50
2017	PM-04	32	40	16	8	0	4	75	8	25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	36	7	5	0	0	0	87	5	110
2019	PM-03	52	33	8	7	0	0	0	85	7	61
2019	PM-04	45	42	6	6	0	0	0	87	6	31
2018	PM	49	39	8	2	1	0	1	89	3	119
2018	PM-03	51	35	10	3	1	0	0	86	4	72
2018	PM-04	39	54	7	0	0	0	0	93	0	28
2017	PM	37	42	9	9	2	0	1	80	11	90
2017	PM-03	34	40	10	10	4	0	2	75	15	50
2017	PM-04	36	44	8	12	0	0	0	80	12	25
2014	PM	33	42	12	6	5	2	0	77	11	117
2014	PM-03	32	37	15	7	8	1	0	70	15	74
2014	PM-04	32	48	8	8	0	4	0	83	8	25
2014	PM-06	45	45	9	0	0	0	0	91	0	11
2011	PM	36	44	7	8	5	1	0	80	13	144
2011	PM-03	34	44	5	11	6	0	0	78	17	87
2011	PM-04	30	44	11	4	7	4	0	77	12	27
2011	PM-06	47	42	11	0	0	0	0	89	0	19
2008	PM	45	31	13	5	5	2	0	77	10	120
2008	PM-03	32	36	17	7	7	1	0	69	14	72
2008	PM-04	71	13	8	4	0	4	0	87	4	24
2008	PM-06	56	31	6	0	6	0	0	88	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	41	8	10	14	0	68	23	111
2019	PM-03	28	36	11	10	15	0	64	25	61
2019	PM-04	25	50	6	9	9	0	75	19	32
2018	PM	30	35	12	14	8	1	66	22	116
2018	PM-03	26	33	17	17	7	0	59	24	70
2018	PM-04	41	37	0	15	7	0	78	22	27
2017	PM	25	33	19	13	10	0	58	23	90
2017	PM-03	20	32	18	16	14	0	52	30	50
2017	PM-04	28	32	20	12	8	0	60	20	25

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	61	31	5	3	0	0	0	92	3	111
2019	PM-03	52	33	10	5	0	0	0	85	5	61
2019	PM-04	75	25	0	0	0	0	0	100	0	32
2018	PM	58	33	3	3	1	0	1	92	4	117
2018	PM-03	51	38	4	6	1	0	0	89	7	71
2018	PM-04	71	29	0	0	0	0	0	100	0	28
2017	PM	53	35	7	3	1	0	0	88	4	90
2017	PM-03	50	30	11	6	2	0	0	81	8	50
2017	PM-04	52	44	4	0	0	0	0	96	0	25
2014	PM	62	29	8	1	1	0	0	91	2	117
2014	PM-03	57	30	11	1	1	0	0	87	3	74
2014	PM-04	68	32	0	0	0	0	0	100	0	25
2014	PM-06	73	27	0	0	0	0	0	100	0	11
2011	PM	56	30	8	3	2	1	0	87	5	144
2011	PM-03	55	26	11	5	2	0	0	82	7	87
2011	PM-04	48	41	4	0	4	4	0	92	4	27
2011	PM-06	68	26	5	0	0	0	0	95	0	19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	36	8	23	12	0	0	58	34	111
2019	PM-03	15	38	10	26	11	0	0	52	38	61
2019	PM-04	25	31	6	19	19	0	0	56	38	32
2018	PM	33	30	8	17	10	0	2	64	27	119
2018	PM-03	22	35	8	19	14	0	1	58	34	72
2018	PM-04	50	18	7	18	7	0	0	68	25	28
2017	PM	19	41	11	20	9	0	0	60	29	90
2017	PM-03	12	34	11	26	16	0	0	46	42	50
2017	PM-04	20	56	8	16	0	0	0	76	16	25
2014	PM	10	39	20	17	13	1	0	49	30	117
2014	PM-03	7	33	22	20	17	1	0	40	38	74
2014	PM-04	12	56	16	12	4	0	0	68	16	25
2014	PM-06	18	55	9	18	0	0	0	73	18	11
2011	PM	24	36	13	15	12	1	0	61	27	144
2011	PM-03	20	30	17	18	14	1	0	50	33	87
2011	PM-04	33	48	4	11	4	0	0	81	15	27
2011	PM-06	26	58	5	5	5	0	0	84	11	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	32	12	14	12	0	62	26	111
2019	PM-03	28	30	10	16	16	0	57	33	61
2019	PM-04	28	31	16	19	6	0	59	25	32
2018	PM	34	26	13	15	9	3	62	25	118
2018	PM-03	27	24	14	20	13	3	52	33	71
2018	PM-04	46	25	11	14	4	0	71	18	28
2017	PM	23	35	15	18	9	0	58	27	90
2017	PM-03	20	24	19	22	14	0	44	36	50
2017	PM-04	24	48	12	16	0	0	72	16	25
2014	PM	15	39	22	13	10	0	55	23	117
2014	PM-03	13	31	29	15	12	0	44	27	74
2014	PM-04	12	56	20	4	8	0	68	12	25
2014	PM-06	27	64	0	9	0	0	91	9	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	36	15	13	7	0	65	20	107
2019	PM-03	34	29	14	15	8	0	63	24	59
2019	PM-04	13	53	17	10	7	0	67	17	30
2018	PM	36	32	13	11	7	1	69	18	119
2018	PM-03	31	29	19	13	8	0	60	21	72
2018	PM-04	43	39	4	11	4	0	82	14	28
2017	PM	29	38	11	16	7	0	67	22	90
2017	PM-03	30	30	14	16	10	0	60	26	50
2017	PM-04	20	48	12	16	4	0	68	20	25
2014	PM	20	39	17	14	10	0	58	25	117
2014	PM-03	17	38	16	19	9	0	56	28	74
2014	PM-04	20	44	16	8	12	0	64	20	25
2014	PM-06	27	55	9	9	0	0	82	9	11
2011	PM	33	46	10	9	2	0	79	11	143
2011	PM-03	28	44	13	12	3	0	72	15	86
2011	PM-04	41	48	4	7	0	0	89	7	27
2011	PM-06	37	53	5	5	0	0	89	5	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	42	12	5	0	0	83	5	111
2019	PM-03	39	41	10	10	0	0	80	10	61
2019	PM-04	44	44	13	0	0	0	88	0	32
2018	PM	39	42	13	4	2	0	81	6	118
2018	PM-03	35	40	18	6	1	0	75	7	72
2018	PM-04	43	54	0	4	0	0	96	4	28
2017	PM	36	50	6	4	2	1	87	7	90
2017	PM-03	28	54	5	8	4	0	83	12	50
2017	PM-04	40	48	8	0	0	4	92	0	25
2014	PM	29	51	12	7	2	0	80	9	117
2014	PM-03	28	50	12	7	3	0	78	9	74
2014	PM-04	20	52	16	12	0	0	72	12	25
2014	PM-06	45	55	0	0	0	0	100	0	11
2011	PM	34	47	10	4	5	0	81	9	144
2011	PM-03	31	45	11	6	7	0	76	13	87
2011	PM-04	30	59	7	0	4	0	89	4	27
2011	PM-06	42	42	11	5	0	0	84	5	19
2008	PM	28	48	10	8	6	0	77	13	120
2008	PM-03	18	50	14	10	8	0	68	18	72
2008	PM-04	46	42	4	8	0	0	88	8	24
2008	PM-06	31	56	6	0	6	0	88	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	27	22	4	6	1	0	68	10	110
2019	PM-03	48	26	16	3	5	2	0	75	8	61
2019	PM-04	19	38	34	3	6	0	0	56	9	32
2018	PM	34	35	18	6	5	1	2	71	11	120
2018	PM-03	40	33	16	4	4	1	1	75	8	73
2018	PM-04	21	43	25	7	4	0	0	64	11	28
2017	PM	36	39	20	1	1	0	2	77	2	90
2017	PM-03	46	34	18	0	0	0	2	82	0	50
2017	PM-04	20	56	16	0	4	0	4	79	4	25
2014	PM	29	36	26	5	3	0	1	66	8	117
2014	PM-03	32	31	30	4	1	0	1	65	5	74
2014	PM-04	12	56	24	8	0	0	0	68	8	25
2014	PM-06	45	27	9	9	9	0	0	73	18	11
2011	PM	31	37	26	5	1	0	0	68	6	144
2011	PM-03	31	39	26	3	0	0	0	70	3	87
2011	PM-04	30	30	30	7	4	0	0	59	11	27
2011	PM-06	32	37	21	5	5	0	0	68	11	19
2008	PM	21	33	23	13	8	1	1	55	22	120
2008	PM-03	15	32	24	19	7	1	1	49	27	72
2008	PM-04	25	33	29	8	4	0	0	58	13	24
2008	PM-06	31	31	13	0	25	0	0	63	25	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	10	24	32	17	16	1	0	34	35	111
2019	PM-03	5	20	36	23	15	2	0	38	25	61
2019	PM-04	16	28	34	6	16	0	0	22	44	32
2018	PM	11	22	25	21	18	0	3	40	34	119
2018	PM-03	10	22	19	26	19	0	3	47	33	72
2018	PM-04	14	21	39	7	18	0	0	25	36	28
2017	PM	9	20	36	23	7	2	2	31	31	89
2017	PM-03	10	16	33	26	10	2	2	38	28	49
2017	PM-04	4	16	48	24	0	4	4	26	22	25
2014	PM	7	24	37	15	11	2	3	28	33	117
2014	PM-03	7	18	44	15	12	3	1	28	26	74
2014	PM-04	0	40	24	16	8	0	12	27	45	25
2014	PM-06	9	27	36	9	18	0	0	27	36	11
2011	PM	9	22	34	19	13	1	3	33	32	143
2011	PM-03	8	21	29	19	17	1	5	38	31	86
2011	PM-04	7	11	41	30	11	0	0	41	19	27
2011	PM-06	16	32	42	5	0	0	5	6	50	19
2008	PM	12	37	29	15	7	1	0	22	49	119
2008	PM-03	11	29	32	17	10	1	0	27	41	72
2008	PM-04	9	48	26	13	4	0	0	17	57	23
2008	PM-06	19	50	19	13	0	0	0	13	69	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	8	22	27	17	21	4	1	40	31	110
2019	PM-03	5	18	20	23	25	7	2	53	25	60
2019	PM-04	9	34	41	3	13	0	0	16	44	32
2018	PM	8	25	25	21	17	0	3	39	35	119
2018	PM-03	10	22	25	22	18	0	3	41	33	72
2018	PM-04	7	32	25	18	18	0	0	36	39	28
2017	PM	11	25	28	26	9	0	2	35	37	90
2017	PM-03	14	20	21	32	8	0	4	42	36	50
2017	PM-04	0	28	44	16	12	0	0	28	28	25
2014	PM	10	20	29	22	11	5	3	36	33	116
2014	PM-03	11	13	23	33	12	7	1	49	26	74
2014	PM-04	8	33	42	0	4	4	8	5	48	24
2014	PM-06	0	36	36	9	18	0	0	27	36	11
2011	PM	10	19	29	22	14	1	6	38	31	144
2011	PM-03	9	22	22	21	20	1	6	43	33	87
2011	PM-04	4	11	41	30	11	0	4	42	15	27
2011	PM-06	11	21	37	26	0	0	5	28	33	19
2008	PM	27	33	22	12	5	0	2	17	61	120
2008	PM-03	26	33	15	14	8	0	3	23	61	72
2008	PM-04	33	25	33	8	0	0	0	8	58	24
2008	PM-06	25	38	31	6	0	0	0	6	63	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	17	25	20	22	3	4	45	28	109
2019	PM-03	5	12	24	29	22	5	3	56	19	59
2019	PM-04	9	28	19	13	25	0	6	40	40	32
2018	PM	6	21	25	15	20	3	8	40	31	118
2018	PM-03	4	23	23	14	25	4	7	44	30	71
2018	PM-04	7	18	36	18	11	0	11	32	28	28
2017	PM	9	27	28	21	10	0	5	33	38	89
2017	PM-03	8	18	29	28	12	0	4	42	28	49
2017	PM-04	0	44	32	4	12	0	8	17	48	25
2014	PM	9	28	22	21	12	3	4	35	41	116
2014	PM-03	7	23	23	30	13	3	1	45	31	74
2014	PM-04	8	36	28	8	4	0	16	14	52	25
2014	PM-06	9	45	18	0	18	9	0	20	60	11
2011	PM	17	18	26	17	11	1	9	32	39	144
2011	PM-03	16	15	23	20	15	2	9	39	35	87
2011	PM-04	7	19	37	19	11	0	7	32	28	27
2011	PM-06	16	37	32	5	0	0	11	6	59	19
2008	PM	18	28	33	14	3	3	2	18	48	120
2008	PM-03	17	25	31	15	6	4	3	22	45	72
2008	PM-04	13	38	38	13	0	0	0	13	50	24
2008	PM-06	38	25	25	13	0	0	0	13	63	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	2	7	28	35	25	0	3	62	9	110
2019	PM-03	0	3	22	45	27	0	3	74	3	60
2019	PM-04	0	9	41	28	19	0	3	48	10	32
2018	PM	2	12	23	32	25	3	3	61	15	117
2018	PM-03	0	13	17	32	31	4	4	68	14	72
2018	PM-04	4	11	41	33	11	0	0	44	15	27
2017	PM	6	10	32	34	13	1	3	50	17	88
2017	PM-03	4	8	31	40	12	2	2	54	13	48
2017	PM-04	0	8	40	28	16	0	8	48	9	25
2014	PM	4	16	23	35	18	2	3	56	21	115
2014	PM-03	4	8	22	39	22	3	1	64	13	72
2014	PM-04	4	32	24	28	4	0	8	35	39	25
2014	PM-06	0	27	27	9	36	0	0	45	27	11
2011	PM	6	13	28	30	17	1	7	50	20	144
2011	PM-03	5	10	22	32	21	1	9	59	17	87
2011	PM-04	4	15	30	33	15	0	4	50	19	27
2011	PM-06	5	21	42	26	5	0	0	32	26	19
2008	PM	8	23	33	27	7	0	3	35	31	118
2008	PM-03	10	17	30	27	11	0	4	40	28	70
2008	PM-04	0	33	33	33	0	0	0	33	33	24
2008	PM-06	13	38	25	25	0	0	0	25	50	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	13	20	28	17	18	1	3	37	34	110
2019	PM-03	11	15	31	20	16	2	5	39	28	61
2019	PM-04	9	31	34	9	16	0	0	25	41	32
2018	PM	20	22	26	14	13	0	5	28	45	118
2018	PM-03	20	23	23	15	14	0	6	31	45	71
2018	PM-04	21	25	32	11	11	0	0	21	46	28
2017	PM	26	32	24	10	6	0	2	17	59	89
2017	PM-03	33	27	21	10	10	0	0	20	60	49
2017	PM-04	12	40	36	8	0	0	4	8	54	25
2014	PM	34	28	15	11	10	1	1	22	63	117
2014	PM-03	34	26	17	12	9	1	0	22	60	74
2014	PM-04	36	32	16	4	8	0	4	13	71	25
2014	PM-06	27	45	0	9	18	0	0	27	73	11
2011	PM	14	29	27	14	10	1	5	26	46	144
2011	PM-03	16	28	24	13	11	1	7	26	48	87
2011	PM-04	0	37	26	19	15	0	4	35	38	27
2011	PM-06	11	32	47	5	5	0	0	11	42	19
2008	PM	33	31	23	8	5	0	0	13	64	120
2008	PM-03	42	25	22	6	6	0	0	11	67	72
2008	PM-04	13	54	13	13	8	0	0	21	67	24
2008	PM-06	31	25	31	13	0	0	0	13	56	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	17	29	15	16	3	1	33	37	111
2019	PM-03	16	8	39	18	13	3	2	33	26	61
2019	PM-04	22	31	19	13	13	3	0	26	55	32
2018	PM	21	20	21	19	15	1	4	35	42	117
2018	PM-03	20	14	24	19	17	1	4	38	36	70
2018	PM-04	21	39	18	14	7	0	0	21	61	28
2017	PM	15	25	28	18	9	3	2	28	42	89
2017	PM-03	14	16	28	21	12	4	4	37	33	50
2017	PM-04	12	32	40	8	4	4	0	13	46	25
2014	PM	8	16	26	27	15	3	4	46	26	116
2014	PM-03	10	16	23	29	16	4	1	48	28	73
2014	PM-04	4	16	40	16	8	0	16	29	24	25
2014	PM-06	9	18	27	27	18	0	0	45	27	11
2011	PM	11	17	22	26	15	4	6	45	31	144
2011	PM-03	15	14	21	23	16	7	5	44	32	87
2011	PM-04	0	19	30	30	15	0	7	48	20	27
2011	PM-06	11	32	11	32	11	0	5	44	44	19
2008	PM	32	26	26	11	4	2	0	15	58	120
2008	PM-03	36	21	22	14	4	3	0	19	59	72
2008	PM-04	25	42	29	4	0	0	0	4	67	24
2008	PM-06	31	31	19	13	6	0	0	19	63	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	14	19	34	10	18	4	1	29	35	111
2019	PM-03	11	20	34	11	18	3	2	31	33	61
2019	PM-04	13	22	34	6	19	6	0	27	37	32
2018	PM	8	19	29	19	13	4	7	37	30	119
2018	PM-03	8	22	24	18	15	6	7	38	35	72
2018	PM-04	7	18	43	21	7	0	4	30	26	28
2017	PM	16	25	26	20	10	2	1	31	42	89
2017	PM-03	18	18	27	21	12	4	0	34	39	49
2017	PM-04	12	36	28	12	8	0	4	21	50	25
2014	PM	16	24	33	14	8	2	4	23	43	117
2014	PM-03	16	22	35	15	9	1	1	25	39	74
2014	PM-04	8	36	24	12	4	0	16	19	52	25
2014	PM-06	18	27	27	9	9	9	0	20	50	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	20	29	27	11	12	1	1	23	50	111
2019	PM-03	16	26	31	10	13	2	2	24	44	61
2019	PM-04	19	41	19	16	6	0	0	22	59	32

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	65	18	3	8	4	1	1	85	12	110
2019	PM-03	75	10	3	7	3	2	0	86	10	60
2019	PM-04	53	28	3	9	3	0	3	84	13	32
2017	PM	63	26	7	2	2	0	0	89	4	90
2017	PM-03	60	26	8	2	4	0	0	86	6	50
2017	PM-04	64	24	8	4	0	0	0	88	4	25
2014	PM	68	14	5	4	4	0	4	86	9	117
2014	PM-03	70	18	4	3	4	0	1	89	7	74
2014	PM-04	60	12	8	4	4	0	12	82	9	25
2014	PM-06	73	0	0	9	9	0	9	80	20	11
2011	PM	60	22	2	9	4	0	2	84	13	144
2011	PM-03	61	22	1	9	5	0	2	85	14	87
2011	PM-04	56	22	7	11	0	0	4	81	12	27
2011	PM-06	58	21	0	11	11	0	0	79	21	19
2008	PM	59	25	6	3	3	0	3	88	6	118
2008	PM-03	62	21	6	1	4	0	6	88	6	71
2008	PM-04	52	30	9	4	4	0	0	83	9	23
2008	PM-06	50	44	0	6	0	0	0	94	6	16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	22	21	14	15	5	0	48	30	110
2019	PM-03	27	18	18	13	15	8	0	49	31	60
2019	PM-04	9	25	28	16	19	3	0	35	35	32
2018	PM	20	30	19	14	7	6	4	56	23	118
2018	PM-03	17	28	23	14	7	7	4	51	24	71
2018	PM-04	25	32	11	21	7	4	0	59	30	28
2017	PM	17	31	14	23	11	1	2	50	36	90
2017	PM-03	6	32	17	24	18	0	2	39	43	50
2017	PM-04	24	28	12	32	4	0	0	52	36	25
2014	PM	16	27	21	16	12	4	3	46	30	116
2014	PM-03	9	29	26	17	13	4	1	40	33	74
2014	PM-04	20	28	20	20	8	4	0	50	29	25
2014	PM-06	45	18	0	9	9	9	9	78	22	11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	29	8	8	10	0	0	73	18	109
2019	PM-03	45	23	8	12	12	0	0	68	23	60
2019	PM-04	35	39	10	6	10	0	0	74	16	31
2018	PM	36	36	10	9	6	2	1	74	16	118
2018	PM-03	33	35	14	10	6	3	0	70	16	72
2018	PM-04	37	41	4	7	11	0	0	78	19	27
2017	PM	28	35	17	14	7	0	0	63	20	89
2017	PM-03	18	40	16	16	10	0	0	58	26	50
2017	PM-04	32	24	28	12	4	0	0	56	16	25
2014	PM	32	34	10	13	11	1	0	66	24	117
2014	PM-03	27	30	13	17	12	0	0	57	30	74
2014	PM-04	24	48	4	4	16	4	0	75	21	25
2014	PM-06	64	36	0	0	0	0	0	100	0	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	42	5	12	3	0	0	80	15	110
2019	PM-03	42	37	3	15	3	0	0	78	18	60
2019	PM-04	31	50	6	13	0	0	0	81	13	32
2018	PM	41	44	7	6	2	0	1	86	8	119
2018	PM-03	42	43	10	4	1	0	0	85	6	72
2018	PM-04	36	46	4	11	4	0	0	82	14	28
2017	PM	21	53	10	9	6	1	0	76	15	90
2017	PM-03	18	54	9	10	8	0	0	72	18	50
2017	PM-04	24	44	16	12	0	4	0	71	13	25
2014	PM	24	50	9	15	2	0	0	74	16	116
2014	PM-03	23	53	11	12	1	0	0	76	13	74
2014	PM-04	24	44	8	20	4	0	0	68	24	25
2014	PM-06	36	45	0	18	0	0	0	82	18	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	41	13	4	5	1	0	79	8	109
2019	PM-03	40	35	15	3	5	2	0	76	8	60
2019	PM-04	31	47	13	6	3	0	0	78	9	32
2018	PM	42	40	9	3	3	1	2	84	6	119
2018	PM-03	36	44	10	3	4	1	1	83	7	72
2018	PM-04	50	36	7	4	4	0	0	86	7	28

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	32	27	22	7	4	2	7	64	12	111
2019	PM-03	28	30	18	8	7	0	10	64	16	61
2019	PM-04	25	28	28	6	0	6	6	61	7	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	26	15	7	9	1	1	68	17	111
2019	PM-03	43	23	15	11	8	0	0	66	20	61
2019	PM-04	31	34	16	3	13	3	0	68	16	32
2018	PM	49	31	7	5	6	0	3	82	11	119
2018	PM-03	44	33	7	6	7	0	3	80	13	72
2018	PM-04	57	29	7	4	4	0	0	86	7	28
2017	PM	36	32	10	16	4	0	1	70	20	90
2017	PM-03	38	26	10	18	6	0	2	65	25	50
2017	PM-04	40	36	8	12	4	0	0	76	16	25
2014	PM	33	35	11	14	7	0	0	68	20	117
2014	PM-03	32	34	11	15	8	0	0	66	23	74
2014	PM-04	28	40	12	12	8	0	0	68	20	25
2014	PM-06	55	27	9	9	0	0	0	82	9	11
2011	PM	33	32	10	15	9	0	0	65	24	144
2011	PM-03	29	36	11	16	8	0	0	64	24	87
2011	PM-04	33	33	11	11	11	0	0	67	22	27
2011	PM-06	47	16	11	21	5	0	0	63	26	19
2008	PM	22	28	13	20	14	3	0	51	35	120
2008	PM-03	15	28	15	21	17	4	0	45	39	72
2008	PM-04	29	29	0	29	13	0	0	58	42	24
2008	PM-06	25	31	25	13	6	0	0	56	19	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	46	24	12	10	6	2	0	72	17	111
2019	PM-03	48	21	11	13	7	0	0	69	20	61
2019	PM-04	34	38	9	6	6	6	0	77	13	32
2018	PM	50	28	11	4	3	2	3	81	7	118
2018	PM-03	48	28	14	1	3	3	3	81	4	71
2018	PM-04	54	21	7	14	4	0	0	75	18	28
2017	PM	41	25	12	13	7	1	1	67	21	90
2017	PM-03	44	16	10	16	10	2	2	62	27	50
2017	PM-04	40	32	20	8	0	0	0	72	8	25
2014	PM	37	31	20	9	3	0	2	69	11	117
2014	PM-03	36	26	23	9	4	0	1	63	14	74
2014	PM-04	32	44	8	12	0	0	4	79	13	25
2014	PM-06	45	27	27	0	0	0	0	73	0	11
2011	PM	41	30	13	7	9	0	1	71	16	144
2011	PM-03	33	37	13	8	9	0	0	70	17	87
2011	PM-04	56	26	7	4	7	0	0	81	11	27
2011	PM-06	47	21	16	5	11	0	0	68	16	19
2008	PM	21	34	14	16	9	3	2	58	27	119
2008	PM-03	17	34	15	14	13	4	3	55	29	71
2008	PM-04	25	33	8	25	4	4	0	61	30	24
2008	PM-06	25	38	19	13	6	0	0	63	19	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	48	17	11	15	7	2	0	66	23	111
2019	PM-03	51	11	13	20	5	0	0	62	25	61
2019	PM-04	38	28	6	13	13	3	0	68	26	32
2018	PM	53	26	8	5	3	1	3	82	9	119
2018	PM-03	50	25	11	6	4	1	3	78	10	72
2018	PM-04	57	25	4	7	4	0	4	85	11	28
2017	PM	43	29	11	10	7	0	0	72	17	89
2017	PM-03	47	21	12	10	10	0	0	67	21	49
2017	PM-04	40	36	8	16	0	0	0	76	16	25
2014	PM	35	32	16	10	5	0	1	68	16	116
2014	PM-03	30	32	18	12	7	0	1	63	19	73
2014	PM-04	44	28	12	12	4	0	0	72	16	25
2014	PM-06	45	36	18	0	0	0	0	82	0	11
2011	PM	41	28	11	10	10	0	0	69	19	144
2011	PM-03	34	30	14	10	11	0	0	64	22	87
2011	PM-04	56	22	7	11	4	0	0	78	15	27
2011	PM-06	42	32	11	5	11	0	0	74	16	19
2008	PM	24	34	14	13	13	3	0	60	26	120
2008	PM-03	19	33	15	17	13	3	0	54	30	72
2008	PM-04	25	46	8	4	13	4	0	74	17	24
2008	PM-06	25	31	19	13	13	0	0	56	25	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	80	14	2	2	2	1	95	4	111
2019	PM-03	84	15	0	0	2	0	98	2	61
2019	PM-04	72	16	3	3	3	3	90	6	32
2017	PM	84	8	1	3	2	1	93	6	90
2017	PM-03	84	8	2	2	4	0	92	6	50
2017	PM-04	84	8	0	4	0	4	96	4	25
2014	PM	81	10	3	2	3	2	92	4	117
2014	PM-03	78	13	4	1	4	0	91	5	74
2014	PM-04	84	4	0	4	0	8	96	4	25
2014	PM-06	91	0	9	0	0	0	91	0	11
2011	PM	76	13	2	2	5	2	91	7	144
2011	PM-03	70	16	3	2	6	2	88	8	87
2011	PM-04	93	4	0	0	0	4	100	0	27
2011	PM-06	84	5	0	0	11	0	89	11	19
2008	PM	78	9	6	4	0	3	90	4	120
2008	PM-03	74	10	8	3	0	6	88	3	72
2008	PM-04	79	17	0	4	0	0	96	4	24
2008	PM-06	88	0	6	6	0	0	88	6	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	22	10	5	6	1	7	77	12	111
2019	PM-03	56	11	8	8	7	0	10	75	16	61
2019	PM-04	31	34	19	0	9	3	3	70	10	32
2017	PM	39	23	9	12	9	3	4	68	23	90
2017	PM-03	38	26	5	12	12	2	4	68	26	50
2017	PM-04	48	12	12	16	8	0	4	63	25	25
2014	PM	44	19	12	8	9	4	3	68	19	117
2014	PM-03	36	22	15	9	8	5	5	65	19	74
2014	PM-04	60	16	12	8	4	0	0	76	12	25
2014	PM-06	55	18	0	9	18	0	0	73	27	11
2011	PM	38	33	6	9	9	1	3	74	19	144
2011	PM-03	33	36	7	11	10	1	1	71	22	87
2011	PM-04	52	30	7	4	0	4	4	88	4	27
2011	PM-06	37	26	0	11	16	0	11	71	29	19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	19	8	11	5	1	0	76	15	111
2019	PM-03	57	16	5	16	5	0	0	74	21	61
2019	PM-04	53	22	16	3	3	3	0	77	6	32
2018	PM	61	25	5	3	4	1	2	88	7	119
2018	PM-03	58	29	4	1	4	1	1	90	6	72
2018	PM-04	68	21	4	4	4	0	0	89	7	28
2017	PM	48	28	14	4	6	0	0	75	10	90
2017	PM-03	48	26	12	4	10	0	0	74	14	50
2017	PM-04	44	36	16	4	0	0	0	80	4	25

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	45	28	9	9	9	0	73	18	111
2019	PM-03	46	25	8	10	11	0	70	21	61
2019	PM-04	41	31	13	6	9	0	72	16	32
2018	PM	55	23	14	3	3	1	79	7	119
2018	PM-03	51	24	18	3	4	0	75	7	72
2018	PM-04	64	25	0	7	4	0	89	11	28
2017	PM	42	34	8	10	6	0	77	16	90
2017	PM-03	42	30	6	12	10	0	72	22	50
2017	PM-04	44	36	12	8	0	0	80	8	25
2014	PM	46	23	14	10	6	0	69	16	117
2014	PM-03	43	25	16	8	8	0	68	16	74
2014	PM-04	52	20	12	12	4	0	72	16	25
2014	PM-06	64	18	0	18	0	0	82	18	11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	23	19	8	15	0	4	56	24	26
2019	PM-04	21	14	29	14	21	0	0	36	36	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	25	32	17	7	12	6	0	62	20	111
2019	PM-03	34	26	11	10	11	7	0	65	23	61
2019	PM-04	19	31	31	3	13	3	0	52	16	32
2018	PM	25	34	17	8	8	6	2	64	18	119
2018	PM-03	24	32	19	6	11	7	1	61	18	72
2018	PM-04	36	36	11	7	7	4	0	74	15	28
2017	PM	13	32	23	17	7	7	0	49	26	90
2017	PM-03	16	28	16	21	10	8	0	48	34	50
2017	PM-04	12	40	36	8	4	0	0	52	12	25
2014	PM	17	35	18	16	5	9	0	57	23	117
2014	PM-03	16	33	16	20	5	9	0	54	28	74
2014	PM-04	24	36	8	16	8	8	0	65	26	25
2014	PM-06	18	45	36	0	0	0	0	64	0	11
2011	PM	17	31	18	13	13	8	0	53	28	144
2011	PM-03	20	25	17	16	14	8	0	49	33	87
2011	PM-04	15	37	19	11	7	11	0	58	21	27
2011	PM-06	11	47	16	5	16	5	0	61	22	19

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	31	16	13	18	4	0	51	32	111
2019	PM-03	26	26	15	11	16	5	0	55	29	61
2019	PM-04	9	38	16	16	22	0	0	47	38	32
2018	PM	21	26	22	15	13	2	2	49	28	117
2018	PM-03	23	23	24	13	14	3	1	47	28	71
2018	PM-04	26	22	30	11	11	0	0	48	22	27
2017	PM	9	26	25	30	9	2	0	35	40	90
2017	PM-03	10	28	20	28	10	4	0	40	39	50
2017	PM-04	8	12	32	36	12	0	0	20	48	25
2014	PM	9	29	20	26	12	3	0	40	39	117
2014	PM-03	8	27	22	26	15	3	0	36	41	74
2014	PM-04	20	28	16	24	8	4	0	50	33	25
2014	PM-06	0	45	27	27	0	0	0	45	27	11
2011	PM	16	22	22	20	17	3	0	39	38	143
2011	PM-03	17	21	19	20	21	2	0	39	42	86
2011	PM-04	19	15	33	15	11	7	0	36	28	27
2011	PM-06	5	37	26	21	5	5	0	44	28	19
2008	PM	10	29	18	22	20	2	0	40	42	120
2008	PM-03	10	24	21	18	26	1	0	34	45	72
2008	PM-04	13	21	17	33	13	4	0	35	48	24
2008	PM-06	6	50	6	31	6	0	0	56	38	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	22	22	14	18	5	0	43	34	109
2019	PM-03	27	22	20	7	18	7	0	52	27	60
2019	PM-04	13	13	28	25	22	0	0	25	47	32
2018	PM	15	20	23	18	19	3	2	38	38	118
2018	PM-03	15	20	24	14	20	6	1	38	36	71
2018	PM-04	21	18	29	14	18	0	0	39	32	28
2017	PM	7	21	22	28	13	9	0	30	45	90
2017	PM-03	8	20	18	26	16	12	0	32	48	50
2017	PM-04	8	12	32	32	12	4	0	21	46	25
2014	PM	4	19	25	31	15	6	0	25	49	117
2014	PM-03	3	18	26	30	16	8	0	23	50	74
2014	PM-04	12	20	28	24	16	0	0	32	40	25
2014	PM-06	0	18	27	55	0	0	0	18	55	11
2011	PM	11	27	18	24	15	6	0	40	40	144
2011	PM-03	13	25	14	24	18	6	0	40	45	87
2011	PM-04	11	30	15	33	4	7	0	44	40	27
2011	PM-06	5	32	32	16	11	5	0	39	28	19
2008	PM	4	22	14	30	25	5	0	27	58	120
2008	PM-03	6	17	17	25	32	4	0	23	59	72
2008	PM-04	4	13	17	42	17	8	0	18	64	24
2008	PM-06	0	25	6	50	13	6	0	27	67	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	16	23	20	21	18	3	0	40	40	111
2019	PM-03	23	21	20	16	15	5	0	47	33	61
2019	PM-04	9	16	16	31	28	0	0	25	59	32
2018	PM	14	27	22	16	19	0	2	42	36	119
2018	PM-03	15	25	24	15	19	0	1	41	35	72
2018	PM-04	14	29	25	14	18	0	0	43	32	28
2017	PM	7	24	18	26	23	2	0	32	50	89
2017	PM-03	6	28	19	21	23	4	0	36	45	49
2017	PM-04	12	12	20	32	24	0	0	24	56	25
2014	PM	9	28	22	17	21	2	0	38	39	117
2014	PM-03	5	31	22	17	22	3	0	38	40	74
2014	PM-04	20	20	28	16	16	0	0	40	32	25
2014	PM-06	9	36	18	9	27	0	0	45	36	11
2011	PM	13	29	19	20	17	1	0	42	38	144
2011	PM-03	14	26	20	17	22	1	0	41	40	87
2011	PM-04	19	19	19	30	11	4	0	38	42	27
2011	PM-06	5	37	26	16	16	0	0	42	32	19
2008	PM	5	38	13	19	23	2	0	44	43	119
2008	PM-03	4	38	14	17	25	1	0	43	43	71
2008	PM-04	8	38	17	21	17	0	0	46	38	24
2008	PM-06	0	38	6	31	19	6	0	40	53	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	27	13	1	5	4	80	7	111
2019	PM-03	49	26	13	2	5	5	79	7	61
2019	PM-04	47	25	19	0	9	0	72	9	32

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	23	45	20	9	4	0	0	67	13	110
2019	PM-03	30	47	17	3	3	0	0	77	7	60
2019	PM-04	9	50	22	16	3	0	0	59	19	32
2018	PM	24	34	27	9	5	0	1	58	15	118
2018	PM-03	25	35	28	7	4	0	0	61	11	71
2018	PM-04	21	39	25	7	7	0	0	61	14	28
2017	PM	13	41	19	18	8	1	0	55	26	90
2017	PM-03	14	36	22	16	10	1	0	51	26	50
2017	PM-04	16	44	20	16	4	0	0	60	20	25
2014	PM	21	35	26	12	4	0	1	57	16	117
2014	PM-03	17	38	28	11	5	0	0	56	16	74
2014	PM-04	32	32	28	8	0	0	0	64	8	25
2014	PM-06	18	27	27	18	0	0	9	50	20	11
2011	PM	20	43	17	9	8	2	0	65	18	144
2011	PM-03	22	37	16	13	11	1	0	59	24	87
2011	PM-04	11	56	22	4	0	7	0	72	4	27
2011	PM-06	26	47	16	5	5	0	0	74	11	19

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	10	27	19	27	14	2	1	38	42	110
2019	PM-03	12	35	17	18	13	3	2	49	33	60
2019	PM-04	6	16	16	50	13	0	0	22	63	32

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	27	36	12	8	11	4	2	67	20	110
2019	PM-03	28	27	18	8	13	3	2	58	23	60
2019	PM-04	22	50	0	9	13	6	0	77	23	32
2018	PM	36	38	13	7	4	2	1	76	11	119
2018	PM-03	29	42	14	10	6	0	0	71	15	72
2018	PM-04	43	36	11	4	4	4	0	81	7	28
2017	PM	29	39	13	13	3	2	0	69	17	90
2017	PM-03	28	28	18	16	6	4	0	59	23	50
2017	PM-04	32	40	12	16	0	0	0	72	16	25
2014	PM	28	34	20	7	3	5	2	67	11	117
2014	PM-03	22	35	27	8	4	3	1	59	13	74
2014	PM-04	24	44	12	4	4	12	0	77	9	25
2014	PM-06	55	18	9	0	0	9	9	89	0	11
2011	PM	34	35	8	11	8	3	1	72	20	144
2011	PM-03	28	34	10	15	10	1	1	64	26	87
2011	PM-04	41	37	0	7	4	7	4	88	13	27
2011	PM-06	42	32	11	5	5	5	0	78	11	19
2008	PM	22	40	11	13	9	6	0	65	23	120
2008	PM-03	14	39	11	13	15	8	0	58	30	72
2008	PM-04	25	38	17	17	0	4	0	65	17	24
2008	PM-06	44	38	6	13	0	0	0	81	13	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	23	35	21	10	9	2	0	60	19	111
2019	PM-03	26	33	20	8	10	3	0	61	19	61
2019	PM-04	13	34	28	16	9	0	0	47	25	32
2018	PM	26	33	28	8	3	2	1	60	11	119
2018	PM-03	22	32	35	6	4	1	0	55	10	72
2018	PM-04	36	32	18	11	4	0	0	68	14	28

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	21	24	13	19	7	2	39	35	110
2019	PM-03	13	15	25	10	25	10	2	32	40	60
2019	PM-04	13	31	28	16	13	0	0	44	28	32
2018	PM	17	19	19	16	16	8	4	41	37	119
2018	PM-03	8	24	22	14	19	10	3	37	38	72
2018	PM-04	36	11	18	21	4	7	4	52	28	28
2017	PM	11	18	19	22	14	13	2	34	43	90
2017	PM-03	8	16	20	24	17	12	2	28	48	50
2017	PM-04	24	20	16	20	4	16	0	52	29	25
2014	PM	11	24	24	14	17	9	2	39	34	117
2014	PM-03	11	29	19	16	13	11	1	45	34	74
2014	PM-04	16	20	28	4	28	4	0	38	33	25
2014	PM-06	9	0	45	27	9	0	9	10	40	11
2011	PM	13	14	17	22	18	11	5	31	48	144
2011	PM-03	10	11	16	26	21	11	3	26	55	87
2011	PM-04	30	11	11	19	11	19	0	50	36	27
2011	PM-06	0	21	32	21	11	5	11	25	38	19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	18	32	16	17	14	1	1	51	32	111
2019	PM-03	16	36	15	11	20	2	0	53	32	61
2019	PM-04	16	31	13	31	9	0	0	47	41	32
2018	PM	17	32	15	18	15	2	1	50	34	119
2018	PM-03	18	29	13	21	17	3	0	49	39	72
2018	PM-04	14	43	14	18	11	0	0	57	29	28
2017	PM	11	27	25	19	16	2	0	39	36	89
2017	PM-03	12	23	20	21	23	2	0	36	44	49
2017	PM-04	8	36	32	20	4	0	0	44	24	25
2014	PM	6	18	28	21	23	3	1	25	46	117
2014	PM-03	7	16	29	19	26	4	0	24	46	74
2014	PM-04	8	24	20	24	20	0	4	33	46	25
2014	PM-06	0	18	27	36	9	9	0	20	50	11
2011	PM	13	24	19	22	18	3	1	38	42	144
2011	PM-03	11	23	14	25	23	2	1	36	50	87
2011	PM-04	15	26	37	15	4	4	0	42	19	27
2011	PM-06	11	21	21	26	16	5	0	33	44	19
2008	PM	8	34	13	21	21	3	0	43	43	120
2008	PM-03	6	28	13	22	28	4	0	35	52	72
2008	PM-04	4	46	21	21	4	4	0	52	26	24
2008	PM-06	25	31	13	13	19	0	0	56	31	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	19	11	25	23	1	3	39	50	111
2019	PM-03	15	21	11	25	28	0	0	36	52	61
2019	PM-04	22	19	13	31	13	3	0	42	45	32
2018	PM	14	24	13	18	27	2	3	40	46	119
2018	PM-03	13	21	14	19	29	3	1	35	51	72
2018	PM-04	18	39	4	21	18	0	0	57	39	28
2017	PM	8	18	19	21	26	3	4	28	52	90
2017	PM-03	6	12	12	32	36	2	0	18	69	50
2017	PM-04	12	32	28	8	16	4	0	46	25	25
2014	PM	9	13	24	20	29	4	2	23	52	117
2014	PM-03	9	11	25	15	35	5	0	21	53	74
2014	PM-04	8	20	20	24	24	0	4	29	50	25
2014	PM-06	9	9	27	45	0	0	9	20	50	11
2011	PM	8	25	10	20	34	2	1	34	56	144
2011	PM-03	11	21	6	21	40	1	0	33	62	87
2011	PM-04	4	15	26	26	30	0	0	19	56	27
2011	PM-06	5	42	11	16	16	11	0	53	35	19
2008	PM	3	24	12	20	36	3	2	29	59	119
2008	PM-03	4	20	11	18	44	3	0	25	64	71
2008	PM-04	4	25	8	33	29	0	0	29	63	24
2008	PM-06	0	31	13	13	25	6	13	38	46	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	21	15	5	3	1	3	77	7	111
2019	PM-03	52	20	16	3	3	2	3	76	7	61
2019	PM-04	63	19	9	9	0	0	0	81	9	32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	12	9	1	6	2	10	82	8	111
2019	PM-03	54	16	11	2	8	3	5	77	11	61
2019	PM-04	69	6	6	0	6	0	13	86	7	32

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	23	20	6	6	1	67	13	111
2019	PM-03	44	18	20	10	8	0	62	18	61
2019	PM-04	31	44	22	0	3	0	75	3	32

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	20	21	6	11	4	1	60	18	110
2019	PM-03	36	15	18	8	16	7	0	54	26	61
2019	PM-04	26	42	29	0	3	0	0	68	3	31

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	19	9	16	20	4	2	52	38	111
2019	PM-03	28	20	10	15	21	7	0	51	39	61
2019	PM-04	28	28	9	19	16	0	0	56	34	32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	65	15	6	5	3	2	3	85	9	110
2019	PM-03	63	17	8	5	2	3	2	84	7	60
2019	PM-04	66	19	0	9	6	0	0	84	16	32

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	75	8	5	4	4	2	4	88	8	111
2019	PM-03	74	8	5	5	5	2	2	85	10	61
2019	PM-04	72	13	6	3	3	0	3	87	6	32

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	79	6	3	1	2	9	96	1	109
2019	PM-03	79	8	3	2	3	5	95	2	61
2019	PM-04	80	7	3	0	0	10	96	0	30

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	38	20	18	9	0	0	53	27	110
2019	PM-03	12	38	17	20	13	0	0	50	33	60
2019	PM-04	13	41	25	19	3	0	0	53	22	32
2018	PM	17	36	23	13	8	2	1	54	22	119
2018	PM-03	13	33	25	15	11	3	0	47	27	72
2018	PM-04	29	46	14	4	7	0	0	75	11	28
2017	PM	9	36	18	21	12	4	0	47	35	90
2017	PM-03	10	20	18	34	14	4	0	31	50	50
2017	PM-04	12	48	20	8	4	8	0	65	13	25

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	36	15	9	9	1	0	67	18	110
2019	PM-03	33	32	12	7	15	2	0	66	22	60
2019	PM-04	25	38	22	16	0	0	0	63	16	32
2018	PM	37	37	14	8	2	2	1	76	9	119
2018	PM-03	33	32	18	11	3	3	0	67	14	72
2018	PM-04	46	43	7	4	0	0	0	89	4	28
2017	PM	17	50	18	8	6	2	0	68	14	90
2017	PM-03	14	44	22	10	8	2	0	59	19	50
2017	PM-04	28	48	12	8	0	4	0	79	8	25
2014	PM	31	40	16	10	2	1	0	72	12	117
2014	PM-03	32	34	23	8	1	1	0	67	10	74
2014	PM-04	28	52	8	8	4	0	0	80	12	25
2014	PM-06	27	55	0	18	0	0	0	82	18	11
2011	PM	31	35	16	8	9	1	0	66	18	144
2011	PM-03	29	30	16	11	13	1	0	59	24	87
2011	PM-04	33	44	11	7	0	4	0	81	8	27
2011	PM-06	21	47	26	0	5	0	0	68	5	19

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	29	22	7	8	3	0	62	16	110
2019	PM-03	33	22	22	8	12	3	0	57	21	60
2019	PM-04	28	34	22	9	3	3	0	65	13	32
2018	PM	39	33	16	7	3	2	1	74	9	119
2018	PM-03	35	33	17	10	4	1	0	69	14	72
2018	PM-04	61	14	18	4	0	4	0	78	4	28
2017	PM	28	38	19	7	6	3	0	68	13	90
2017	PM-03	28	28	24	8	8	4	0	59	17	50
2017	PM-04	40	40	8	8	4	0	0	80	12	25
2014	PM	35	31	23	4	3	3	1	68	8	117
2014	PM-03	32	25	28	5	5	3	1	59	11	74
2014	PM-04	40	36	20	4	0	0	0	76	4	25
2014	PM-06	45	45	0	0	0	9	0	100	0	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	45	35	7	6	6	0	0	80	13	110
2019	PM-03	53	27	5	5	10	0	0	80	15	60
2019	PM-04	31	50	9	9	0	0	0	81	9	32
2018	PM	46	36	10	3	3	0	1	83	7	117
2018	PM-03	41	40	10	3	6	0	0	81	9	70
2018	PM-04	61	29	4	7	0	0	0	89	7	28
2017	PM	30	48	11	9	2	0	0	78	11	90
2017	PM-03	28	46	6	16	4	0	0	74	20	50
2017	PM-04	44	32	24	0	0	0	0	76	0	25
2014	PM	37	39	16	7	2	0	0	75	9	117
2014	PM-03	42	27	22	7	3	0	0	69	9	74
2014	PM-04	28	60	8	4	0	0	0	88	4	25
2014	PM-06	36	55	0	9	0	0	0	91	9	11
2011	PM	34	41	10	6	8	0	0	75	15	143
2011	PM-03	36	36	11	6	11	0	0	71	17	87
2011	PM-04	31	58	8	4	0	0	0	88	4	26
2011	PM-06	26	53	11	5	5	0	0	79	11	19
2008	PM	20	41	20	11	7	1	0	62	18	118
2008	PM-03	19	34	21	16	10	0	0	53	26	70
2008	PM-04	21	50	25	4	0	0	0	71	4	24
2008	PM-06	13	50	19	6	6	6	0	67	13	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	34	15	12	10	1	0	63	22	109
2019	PM-03	33	37	7	15	8	0	0	70	23	60
2019	PM-04	19	32	32	6	10	0	0	52	16	31
2018	PM	29	27	18	15	9	1	1	57	25	119
2018	PM-03	25	28	22	15	8	1	0	54	24	72
2018	PM-04	39	25	11	21	4	0	0	64	25	28
2017	PM	16	32	26	19	7	0	0	48	26	90
2017	PM-03	18	30	22	24	6	0	0	48	30	50
2017	PM-04	12	36	28	16	8	0	0	48	24	25
2014	PM	15	28	31	18	9	0	0	43	26	117
2014	PM-03	15	30	30	17	8	0	0	45	26	74
2014	PM-04	20	20	28	20	12	0	0	40	32	25
2014	PM-06	9	45	27	18	0	0	0	55	18	11
2011	PM	18	29	21	18	12	1	1	48	30	143
2011	PM-03	17	28	20	18	16	0	1	45	35	87
2011	PM-04	26	22	26	19	4	4	0	50	23	27
2011	PM-06	17	39	17	22	6	0	0	56	28	18

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	32	16	14	8	0	0	62	22	110
2019	PM-03	35	32	8	15	10	0	0	67	25	60
2019	PM-04	22	28	34	9	6	0	0	50	16	32
2018	PM	28	31	20	13	8	0	1	59	21	117
2018	PM-03	24	31	24	14	6	0	0	56	20	70
2018	PM-04	36	36	11	11	7	0	0	71	18	28
2017	PM	17	40	23	12	7	0	1	57	19	90
2017	PM-03	18	32	24	16	10	0	0	50	26	50
2017	PM-04	16	48	20	12	0	0	4	67	13	25
2014	PM	13	34	27	15	9	1	0	48	25	117
2014	PM-03	12	34	28	13	11	1	0	47	25	74
2014	PM-04	16	36	16	24	8	0	0	52	32	25
2014	PM-06	9	55	18	18	0	0	0	64	18	11
2011	PM	20	32	20	17	10	1	0	52	27	143
2011	PM-03	16	32	22	14	15	1	0	49	29	87
2011	PM-04	22	37	15	22	4	0	0	59	26	27
2011	PM-06	28	28	22	22	0	0	0	56	22	18
2008	PM	8	35	18	23	15	0	0	43	38	120
2008	PM-03	10	25	19	22	24	0	0	35	46	72
2008	PM-04	4	46	21	29	0	0	0	50	29	24
2008	PM-06	6	44	19	25	6	0	0	50	31	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	25	13	13	13	4	0	60	26	110
2019	PM-03	37	12	13	18	18	2	0	49	37	60
2019	PM-04	31	38	16	9	0	6	0	73	10	32
2018	PM	31	24	12	17	14	2	1	56	32	119
2018	PM-03	26	22	11	19	18	3	0	50	39	72
2018	PM-04	46	21	18	11	4	0	0	68	14	28
2017	PM	13	40	19	12	12	2	1	55	25	90
2017	PM-03	10	32	17	20	20	0	0	42	40	50
2017	PM-04	12	52	24	4	0	8	0	70	4	25
2014	PM	17	29	20	19	13	3	0	48	32	117
2014	PM-03	20	23	16	24	15	1	0	44	40	74
2014	PM-04	16	28	28	12	8	8	0	48	22	25
2014	PM-06	9	64	18	9	0	0	0	73	9	11
2011	PM	24	20	17	14	18	6	1	48	34	143
2011	PM-03	21	17	18	16	23	5	0	40	41	87
2011	PM-04	33	26	11	4	19	7	0	64	24	27
2011	PM-06	28	17	28	17	0	11	0	50	19	18
2008	PM	12	21	24	21	17	4	1	35	40	119
2008	PM-03	8	20	21	24	23	4	0	29	49	71
2008	PM-04	17	13	29	25	8	8	0	32	36	24
2008	PM-06	19	25	31	6	13	0	6	47	20	16

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PM	26	29	45	111
2019	PM-03	33	21	46	61
2019	PM-04	16	38	47	32
2018	PM	25	34	41	118
2018	PM-03	25	32	42	71
2018	PM-04	21	36	43	28
2017	PM	26	35	40	90
2017	PM-03	36	28	36	50
2017	PM-04	8	40	52	25
2014	PM	25	32	43	117
2014	PM-03	28	27	44	74
2014	PM-04	16	36	48	25
2014	PM-06	18	55	27	11
2011	PM	31	31	38	144
2011	PM-03	39	24	37	87
2011	PM-04	22	37	41	27
2011	PM-06	11	47	42	19

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PM	10	17	62	3	0	7	29
2019	PM-03	0	10	80	5	0	5	20
2018	PM	17	10	67	0	3	3	30
2018	PM-03	6	6	78	0	6	6	18
2017	PM	26	4	52	4	5	9	23
2017	PM-03	11	6	61	6	6	11	18
2014	PM	10	10	52	21	9999	7	29
2014	PM-03	10	10	48	24	9999	10	21
2011	PM	14	14	61	9	9999	2	44
2011	PM-03	9	12	65	12	9999	3	34

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	42	42	8	4	4	85	7	111
2019	PM-03	34	41	13	5	7	75	11	61
2019	PM-04	53	41	3	3	0	94	3	32

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	28	5	5	2	4	88	7	111
2019	PM-03	52	28	7	7	2	5	84	9	61
2019	PM-04	59	28	6	3	0	3	90	3	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	21	79	111
2019	PM-03	30	70	61
2018	PM	18	82	119
2018	PM-03	25	75	72

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	57	43	23
2019	PM-03	61	39	18
2018	PM	36	64	22
2018	PM-03	33	67	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	57	43	23
2019	PM-03	67	33	18
2018	PM	77	23	22

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	PM	100	23
2019	PM-03	100	18
2018	PM	100	22
2018	PM-03	100	18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	23
2019	PM-03	0	100	18

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	26	74	23
2019	PM-03	28	72	18
2018	PM	32	68	22
2018	PM-03	39	61	18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	48	52	23
2019	PM-03	44	56	18
2018	PM	45	55	22
2018	PM-03	44	56	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	43	57	23
2019	PM-03	50	50	18
2018	PM	45	55	22
2018	PM-03	50	50	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	35	65	23
2019	PM-03	39	61	18
2018	PM	23	77	22

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	23
2019	PM-03	28	72	18
2018	PM	50	50	22
2018	PM-03	56	44	18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	35	65	23
2019	PM-03	39	61	18
2018	PM	27	73	22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	26	74	23
2019	PM-03	33	67	18
2018	PM	41	59	22
2018	PM-03	39	61	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	23
2018	PM	32	68	22
2018	PM-03	39	61	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	43	57	23
2019	PM-03	50	50	18
2018	PM	32	68	22

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	35	65	23
2019	PM-03	39	61	18
2018	PM	36	64	22
2018	PM-03	39	61	18

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	57	43	23
2019	PM-03	61	39	18
2018	PM	27	73	22
2018	PM-03	28	72	18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	23

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	26	74	23
2018	PM	36	64	22
2018	PM-03	33	67	18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	30	70	111
2019	PM-03	43	57	61
2019	PM-04	16	84	32

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	14	14	19	9	14	25	6	39	33	111
2019	PM-03	16	16	15	10	15	23	5	45	34	61
2019	PM-04	9	9	25	3	16	25	13	30	30	32
2018	PM	10	16	20	12	12	21	9	38	34	117
2018	PM-03	6	14	24	10	13	24	9	30	34	70
2018	PM-04	18	25	7	14	14	14	7	55	36	28
2017	PM	7	16	22	12	11	27	6	33	34	90
2017	PM-03	6	12	20	17	14	26	4	26	45	50
2017	PM-04	4	16	40	0	8	28	4	29	12	25
2014	PM	11	15	24	7	13	25	5	37	28	116
2014	PM-03	9	14	22	5	15	30	5	36	31	74
2014	PM-04	13	25	33	8	8	8	4	43	19	24
2014	PM-06	18	9	18	18	0	27	9	43	29	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	32	17	13	8	8	2	58	23	111
2019	PM-03	25	28	13	10	11	10	3	60	25	61
2019	PM-04	13	38	16	22	3	9	0	55	28	32
2018	PM	25	29	22	9	7	8	1	58	18	118
2018	PM-03	18	27	24	11	8	11	0	51	22	71
2018	PM-04	36	32	11	11	7	4	0	70	19	28
2017	PM	11	32	25	9	8	14	0	51	20	90
2017	PM-03	8	28	24	14	10	16	0	43	29	50
2017	PM-04	16	32	32	0	4	16	0	57	5	25
2014	PM	18	30	25	8	7	10	3	55	17	117
2014	PM-03	19	27	26	8	5	13	1	54	16	74
2014	PM-04	16	32	24	12	8	4	4	52	22	25
2014	PM-06	18	45	27	0	0	0	9	70	0	11
2011	PM	30	36	15	9	6	4	0	69	15	143
2011	PM-03	28	37	18	9	6	2	0	66	15	87
2011	PM-04	33	41	7	7	0	11	0	83	8	27
2011	PM-06	28	33	11	17	6	6	0	65	24	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	9	91	111
2019	PM-03	10	90	61
2018	PM	12	88	118
2018	PM-03	17	83	71
2018	PM-06	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10
2018	PM	0	100	14

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	18	82	111
2019	PM-03	28	72	61

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	12	12	25	12	6	29	5	36	26	109
2019	PM-03	15	10	20	14	10	27	3	37	34	59
2019	PM-04	6	9	31	13	0	31	9	26	21	32
2018	PM	13	18	26	6	5	26	6	45	16	118
2018	PM-03	6	18	31	6	6	30	4	36	17	71
2018	PM-04	25	21	18	7	4	18	7	62	14	28
2017	PM	7	20	21	3	6	36	7	47	16	90
2017	PM-03	8	16	22	6	10	32	6	39	26	50
2017	PM-04	4	16	28	0	0	48	4	42	0	25
2014	PM	14	14	26	3	4	33	7	46	11	117
2014	PM-03	11	10	28	3	3	40	5	38	10	74
2014	PM-04	16	16	32	4	4	16	12	44	11	25
2014	PM-06	27	27	9	0	0	27	9	86	0	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	31	16	10	7	14	0	61	20	110
2019	PM-03	25	25	13	10	10	17	0	60	24	60
2019	PM-04	16	38	22	13	3	9	0	59	17	32
2018	PM	21	31	25	7	3	9	3	60	12	118
2018	PM-03	17	30	27	10	4	13	0	53	16	71
2018	PM-04	29	36	21	0	4	4	7	72	4	28
2017	PM	13	37	21	7	3	18	1	62	12	90
2017	PM-03	12	30	24	10	6	16	2	51	20	50
2017	PM-04	12	40	20	4	0	24	0	68	5	25
2014	PM	22	30	23	4	2	17	2	64	7	117
2014	PM-03	22	29	27	1	1	20	0	63	3	74
2014	PM-04	24	24	20	12	0	16	4	60	15	25
2014	PM-06	27	45	18	0	0	0	9	80	0	11
2011	PM	31	34	14	9	2	9	0	72	12	143
2011	PM-03	27	35	15	12	2	9	0	68	15	86
2011	PM-04	37	33	11	4	0	15	0	83	4	27
2011	PM-06	37	37	16	5	0	5	0	78	6	19

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	28	16	9	7	0	67	16	110
2019	PM-03	40	28	15	8	8	0	68	17	60
2019	PM-04	28	34	13	16	9	0	63	25	32
2018	PM	38	28	13	9	10	2	67	19	120
2018	PM-03	34	27	15	10	12	1	63	22	73
2018	PM-04	36	32	18	11	4	0	68	14	28
2017	PM	32	30	14	11	8	4	65	20	90
2017	PM-03	34	19	16	14	12	4	56	27	50
2017	PM-04	20	44	12	12	4	8	70	17	25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	16	24	30	18	11	1	40	29	110
2019	PM-03	15	23	35	17	8	2	39	25	60
2019	PM-04	9	28	31	22	9	0	38	31	32
2018	PM	16	25	23	17	18	1	41	35	120
2018	PM-03	16	27	22	16	18	0	44	34	73
2018	PM-04	14	18	29	18	21	0	32	39	28
2017	PM	14	26	29	20	10	1	40	30	90
2017	PM-03	15	24	32	18	8	2	40	27	50
2017	PM-04	12	32	20	28	8	0	44	36	25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	32	19	9	3	0	3	68	12	109
2019	PM-03	37	34	15	10	0	0	3	74	11	59
2019	PM-04	25	34	28	6	3	0	3	61	10	32
2018	PM	29	31	21	12	4	0	3	62	16	120
2018	PM-03	33	34	14	11	5	0	3	69	17	73
2018	PM-04	14	32	36	11	4	0	4	48	15	28
2017	PM	26	30	26	9	6	1	2	58	15	89
2017	PM-03	24	35	25	6	4	2	4	63	11	49
2017	PM-04	24	36	28	8	4	0	0	60	12	25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	18	21	25	16	17	1	1	40	34	110
2019	PM-03	13	20	28	15	22	0	2	34	37	60
2019	PM-04	13	28	31	13	13	3	0	42	26	32
2018	PM	15	21	23	15	25	1	1	36	41	120
2018	PM-03	15	23	22	12	26	1	0	39	39	73
2018	PM-04	7	21	21	21	29	0	0	29	50	28
2017	PM	14	18	26	18	23	0	1	32	42	90
2017	PM-03	11	18	30	14	24	0	2	30	39	50
2017	PM-04	16	20	20	32	12	0	0	36	44	25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	23	15	4	4	0	5	77	8	109
2019	PM-03	49	20	17	5	3	0	5	73	9	59
2019	PM-04	50	34	13	0	0	0	3	87	0	32
2018	PM	48	21	13	7	8	1	3	71	15	120
2018	PM-03	56	16	10	7	7	0	4	76	14	73
2018	PM-04	25	43	18	4	7	4	0	70	11	28
2017	PM	39	36	16	2	3	1	2	78	6	89
2017	PM-03	47	25	18	4	2	2	2	74	7	49
2017	PM-04	32	48	20	0	0	0	0	80	0	25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	30	19	11	9	0	0	61	20	110
2019	PM-03	33	28	15	13	10	0	0	62	23	60
2019	PM-04	25	34	25	9	6	0	0	59	16	32
2018	PM	30	24	18	15	10	1	2	56	26	119
2018	PM-03	31	26	17	13	13	0	1	58	25	72
2018	PM-04	25	29	29	11	7	0	0	54	18	28
2017	PM	18	36	19	11	14	1	1	55	25	89
2017	PM-03	20	29	18	12	19	0	2	50	32	49
2017	PM-04	16	44	16	16	8	0	0	60	24	25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	27	25	22	13	14	0	0	52	26	111
2019	PM-03	33	21	25	8	13	0	0	54	21	61
2019	PM-04	22	28	19	19	13	0	0	50	31	32
2018	PM	27	25	28	9	8	1	3	53	17	120
2018	PM-03	27	18	30	12	10	1	1	46	23	73
2018	PM-04	29	43	18	4	4	0	4	74	7	28
2017	PM	15	28	33	11	11	0	2	43	23	89
2017	PM-03	18	24	27	16	10	0	4	44	28	49
2017	PM-04	12	32	36	8	12	0	0	44	20	25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	25	23	14	11	0	53	24	111
2019	PM-03	34	31	20	7	8	0	66	15	61
2019	PM-04	13	25	34	19	9	0	38	28	32
2018	PM	26	26	29	11	7	2	53	18	120
2018	PM-03	32	22	36	3	7	1	54	10	73
2018	PM-04	14	36	14	29	7	0	50	36	28
2017	PM	17	29	29	14	9	2	47	23	89
2017	PM-03	20	33	29	6	8	4	55	15	49
2017	PM-04	16	32	20	24	8	0	48	32	25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	23	26	8	12	0	0	54	20	111
2019	PM-03	34	25	23	10	8	0	0	59	18	61
2019	PM-04	19	25	34	9	13	0	0	44	22	32
2018	PM	38	24	23	8	7	0	2	63	14	120
2018	PM-03	37	25	22	8	8	0	0	62	16	73
2018	PM-04	36	25	29	4	4	0	4	63	7	28
2017	PM	28	28	15	15	9	1	5	59	25	89
2017	PM-03	30	27	18	8	10	0	6	61	20	49
2017	PM-04	28	24	12	24	4	4	4	57	30	25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	21	18	6	17	58	24	110
2019	PM-03	39	16	18	5	21	56	26	61
2019	PM-04	28	31	16	9	16	59	25	32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	25	36	15	10	11	1	1	63	21	110
2019	PM-03	21	34	16	11	15	0	2	57	27	61
2019	PM-04	29	42	13	6	6	3	0	73	13	31
2018	PM	30	29	19	18	3	0	2	59	22	118
2018	PM-03	27	30	24	15	3	0	1	57	19	71
2018	PM-04	39	36	7	18	0	0	0	75	18	28
2017	PM	29	26	20	15	7	0	3	57	22	89
2017	PM-03	36	21	19	14	6	0	4	59	21	49
2017	PM-04	24	36	20	20	0	0	0	60	20	25

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	48	25	17	6	3	2	75	8	108
2019	PM-03	44	27	19	8	2	0	71	10	59
2019	PM-04	44	25	19	3	3	6	73	7	32
2018	PM	49	20	18	8	2	3	71	10	120
2018	PM-03	48	21	22	7	1	1	69	8	73
2018	PM-04	50	21	11	18	0	0	71	18	28
2017	PM	44	26	19	6	3	2	72	9	90
2017	PM-03	38	30	22	4	4	2	69	8	50
2017	PM-04	48	20	20	4	4	4	71	8	25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	73	14	5	0	2	1	5	92	2	110
2019	PM-03	65	18	10	0	3	2	2	86	3	60
2019	PM-04	78	13	0	0	0	0	9	100	0	32
2018	PM	71	13	8	2	1	0	6	89	3	120
2018	PM-03	71	12	7	3	1	0	5	88	4	73
2018	PM-04	64	21	11	0	0	0	4	89	0	28

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	66	13	8	5	5	0	3	81	10	110
2019	PM-03	57	17	8	8	8	0	2	75	17	60
2019	PM-04	78	13	9	0	0	0	0	91	0	32
2018	PM	66	13	8	8	1	1	3	83	9	120
2018	PM-03	60	15	8	11	1	1	3	79	13	73
2018	PM-04	75	14	4	4	0	0	4	93	4	28
2017	PM	59	23	2	9	3	0	3	85	13	90
2017	PM-03	52	22	4	12	6	0	4	77	19	50
2017	PM-04	64	28	0	4	0	0	4	96	4	25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	39	16	2	0	0	0	83	2	109
2019	PM-03	46	34	17	3	0	0	0	80	3	59
2019	PM-04	34	56	9	0	0	0	0	91	0	32
2018	PM	45	36	10	3	3	1	2	83	7	119
2018	PM-03	42	38	10	3	4	1	1	83	7	73
2018	PM-04	39	43	14	4	0	0	0	82	4	28
2017	PM	34	43	13	6	1	0	2	79	7	90
2017	PM-03	38	36	18	4	2	0	2	75	6	50
2017	PM-04	24	52	8	12	0	0	4	79	13	25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	22	15	5	6	0	2	74	11	110
2019	PM-03	48	20	18	7	7	0	0	68	13	60
2019	PM-04	56	25	9	3	6	0	0	81	9	32
2018	PM	47	24	11	11	4	1	3	73	16	118
2018	PM-03	43	28	10	11	6	1	1	73	17	72
2018	PM-04	61	25	4	11	0	0	0	86	11	28
2017	PM	40	34	14	7	3	0	2	75	10	90
2017	PM-03	34	38	12	8	6	0	2	73	14	50
2017	PM-04	36	32	20	8	0	0	4	71	8	25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	10	5	3	1	0	24	89	5	108
2019	PM-03	68	3	0	0	0	0	29	100	0	59
2019	PM-04	48	16	10	3	0	0	23	83	4	31
2018	PM	49	13	6	3	1	2	27	86	6	119
2018	PM-03	55	5	1	3	0	3	33	94	4	73
2018	PM-04	43	18	14	4	0	0	21	77	5	28
2017	PM	37	20	3	6	1	0	33	85	10	90
2017	PM-03	50	6	4	2	0	0	38	90	3	50
2017	PM-04	16	40	0	8	0	0	36	88	13	25

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	28	22	2	3	0	5	72	5	109
2019	PM-03	45	18	28	2	3	0	3	66	5	60
2019	PM-04	29	39	19	3	3	0	6	72	7	31
2018	PM	36	29	16	9	6	1	3	68	16	119
2018	PM-03	32	26	19	11	7	1	4	61	19	73
2018	PM-04	39	36	18	7	0	0	0	75	7	28
2017	PM	42	26	18	9	1	0	4	71	10	90
2017	PM-03	40	24	20	8	2	0	6	68	11	50
2017	PM-04	44	24	12	16	0	0	4	71	17	25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	81	8	5	1	1	4	92	2	110
2019	PM-03	83	7	3	2	2	3	93	3	60
2019	PM-04	81	13	3	0	0	3	97	0	32
2018	PM	84	6	1	4	1	4	94	5	119
2018	PM-03	81	8	1	5	1	3	92	7	73
2018	PM-04	96	0	0	0	0	4	100	0	28
2017	PM	63	20	7	1	2	6	89	4	90
2017	PM-03	64	18	9	0	2	6	88	2	50
2017	PM-04	68	24	0	4	0	4	96	4	25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	25	10	6	2	0	1	82	8	110
2019	PM-03	50	22	17	8	3	0	0	72	12	60
2019	PM-04	63	31	0	3	0	0	3	97	3	32
2018	PM	50	25	13	7	1	2	3	79	8	119
2018	PM-03	38	30	16	10	1	1	3	71	11	73
2018	PM-04	61	25	11	0	0	4	0	89	0	28
2017	PM	48	26	18	6	0	0	3	76	6	90
2017	PM-03	46	24	18	8	0	0	4	73	8	50
2017	PM-04	44	32	16	4	0	0	4	79	4	25

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	35	38	14	5	0	44	18	110
2019	PM-03	8	36	38	15	3	0	44	18	61
2019	PM-04	6	39	39	10	6	0	45	16	31
2018	PM	14	30	33	16	6	1	45	22	119
2018	PM-03	8	34	36	15	7	0	42	22	73
2018	PM-04	30	26	26	19	0	0	56	19	27
2017	PM	12	35	38	12	3	0	46	16	90
2017	PM-03	11	38	38	8	4	0	50	12	50
2017	PM-04	20	32	28	16	4	0	52	20	25

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	11	16	49	18	6	0	0	24	27	111
2019	PM-03	13	16	48	16	7	0	0	23	30	61
2019	PM-04	9	16	53	19	3	0	0	22	25	32
2018	PM	8	19	43	18	11	0	1	29	28	120
2018	PM-03	10	12	52	15	11	0	0	26	22	73
2018	PM-04	4	36	29	25	7	0	0	32	39	28
2017	PM	6	20	40	26	7	1	0	34	26	90
2017	PM-03	4	20	36	28	9	2	0	38	25	50
2017	PM-04	12	12	44	28	4	0	0	32	24	25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	25	47	12	9	5	1	0	73	15	110
2019	PM-03	22	48	12	7	10	2	0	71	17	60
2019	PM-04	22	53	13	13	0	0	0	75	13	32
2018	PM	31	45	10	9	3	0	1	77	13	119
2018	PM-03	26	47	13	10	4	0	0	74	14	72
2018	PM-04	36	50	7	7	0	0	0	86	7	28
2017	PM	17	48	22	6	6	2	0	66	11	90
2017	PM-03	20	40	24	4	10	2	0	61	15	50
2017	PM-04	12	56	24	4	0	4	0	71	4	25

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	33	18	16	16	0	1	49	33	111
2019	PM-03	18	31	20	15	16	0	0	49	31	61
2019	PM-04	9	41	9	22	19	0	0	50	41	32
2018	PM	25	33	18	16	8	0	1	58	24	120
2018	PM-03	26	33	16	18	7	0	0	59	25	73
2018	PM-04	25	43	14	7	11	0	0	68	18	28
2017	PM	13	31	20	30	4	1	0	45	35	90
2017	PM-03	16	22	21	32	6	2	0	39	39	50
2017	PM-04	12	36	20	28	4	0	0	48	32	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	16	84	111
2019	PM-03	18	82	61
2019	PM-04	13	88	32
2017	PM	23	77	90
2017	PM-03	30	70	50
2014	PM	20	80	116
2014	PM-03	25	75	73
2014	PM-04	20	80	25
2014	PM-06	0	100	11

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	100	0	18
2019	PM-03	100	0	11
2017	PM	81	19	21
2017	PM-03	80	20	15
2014	PM	78	22	23
2014	PM-03	78	22	18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	41	12	0	12	76	12	17
2019	PM-03	36	45	0	0	18	82	18	11
2017	PM	59	18	0	24	0	76	24	17
2017	PM-03	67	8	0	25	0	75	25	12
2014	PM	61	28	0	6	6	89	11	18
2014	PM-03	64	29	0	0	7	93	7	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	39	13	4	5	2	1	38	62	111
2019	PM-03	41	31	13	5	8	2	0	42	58	61
2019	PM-04	25	56	13	3	0	3	0	26	74	32
2018	PM	52	25	9	8	3	3	1	53	47	120
2018	PM-03	42	27	11	11	4	3	1	44	56	73
2018	PM-04	61	21	11	7	0	0	0	61	39	28
2017	PM	51	21	12	3	7	4	1	54	46	90
2017	PM-03	48	14	12	6	12	6	2	52	48	50
2017	PM-04	52	28	16	0	0	4	0	54	46	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	61	39	67
2019	PM-03	60	40	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	64	36	66
2019	PM-03	62	38	34
2018	PM	56	44	54
2018	PM-03	54	46	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	21	17	14	12	2	11	52	29	66
2019	PM-03	26	23	17	11	11	3	9	55	26	35
2018	PM	9	20	24	26	17	2	2	31	44	54
2018	PM-03	8	15	26	28	18	3	3	24	49	39
2017	PM	5	31	20	21	13	0	10	40	37	39
2017	PM-03	5	27	23	23	18	0	5	33	43	22
2017	PM-04	9	36	9	18	9	0	18	56	33	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	11	14	18	14	14	3	27	35	39	66
2019	PM-03	11	17	14	17	20	6	14	36	46	35
2018	PM	6	11	13	22	13	6	30	26	54	54
2018	PM-03	3	13	15	28	15	5	21	21	59	39
2017	PM	5	13	26	13	16	0	28	25	39	39
2017	PM-03	9	5	32	14	18	0	23	18	41	22
2017	PM-04	0	27	9	18	18	0	27	38	50	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	22	12	7	12	1	5	67	20	110
2019	PM-03	33	25	10	7	18	2	7	63	27	61
2019	PM-04	50	19	16	13	0	0	3	71	13	32
2018	PM	55	10	7	12	6	0	11	73	20	119
2018	PM-03	53	8	8	11	7	0	13	70	21	72
2018	PM-04	54	11	7	14	4	0	11	72	20	28

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Courts Administration Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment