2019 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	43	6	17	0	77	17	18
2019	Not a person with a disability	51	41	2	5	2	92	6	368
2017	Person with a disability	39	61	0	0	0	100	0	13
2017	Not a person with a disability	42	45	5	6	2	87	8	334
2014	Person with a disability	29	59	12	0	0	88	0	15
2014	Not a person with a disability	38	49	3	8	3	87	11	306
2011	Person with a disability	52	38	5	0	5	90	5	16
2011	Not a person with a disability	45	44	5	5	1	90	5	300
2008	Person with a disability	20	40	10	30	0	60	30	10
2008	Not a person with a disability	51	39	3	6	1	90	7	322

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	28	6	6	0	89	6	18
2019	Not a person with a disability	58	25	6	9	1	84	10	364
2017	Person with a disability	62	29	0	0	9	91	9	13
2017	Not a person with a disability	56	22	8	12	3	78	15	334
2014	Person with a disability	70	18	6	6	0	88	6	15
2014	Not a person with a disability	49	27	11	9	3	76	13	307
2011	Person with a disability	68	10	11	5	5	79	10	16
2011	Not a person with a disability	49	27	9	11	4	76	15	300
2008	Person with a disability	30	40	20	0	10	70	10	10
2008	Not a person with a disability	46	25	7	16	6	72	22	322

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	29	12	24	0	64	24	17
2019	Not a person with a disability	49	37	5	7	2	86	9	365
2017	Person with a disability	63	22	7	0	7	85	7	13
2017	Not a person with a disability	46	33	7	9	5	79	14	334
2014	Person with a disability	47	35	6	12	0	82	12	15
2014	Not a person with a disability	46	33	7	10	4	79	14	307
2011	Person with a disability	38	41	5	11	5	79	16	16
2011	Not a person with a disability	45	37	8	7	3	83	9	300

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	43	12	17	5	0	0	66	23	18
2019	Not a person with a disability	46	40	8	4	2	0	0	87	6	368
2018	Person with a disability	21	58	0	13	8	0	0	79	21	14
2018	Not a person with a disability	36	46	10	6	1	0	1	82	8	340
2017	Person with a disability	14	55	16	7	7	0	0	69	15	13
2017	Not a person with a disability	41	36	10	10	2	0	0	78	12	334
2014	Person with a disability	41	29	18	12	0	0	0	71	12	15
2014	Not a person with a disability	30	43	12	7	6	1	2	74	14	307
2011	Person with a disability	31	27	16	21	5	0	0	57	27	16
2011	Not a person with a disability	32	44	12	5	4	0	3	78	9	300
2008	Person with a disability	30	20	40	0	10	0	0	50	10	10
2008	Not a person with a disability	29	44	16	7	2	0	2	75	9	322

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	44	17	12	5	66	17	18
2019	Not a person with a disability	51	36	8	4	1	88	5	365
2017	Person with a disability	53	40	0	0	7	93	7	13
2017	Not a person with a disability	56	31	7	4	2	87	6	334
2014	Person with a disability	35	35	18	12	0	70	12	15
2014	Not a person with a disability	46	38	10	4	1	84	6	307

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	29	5	18	6	0	0	70	25	17
2019	Not a person with a disability	61	27	7	4	1	1	0	89	5	367
2018	Person with a disability	70	22	0	0	8	0	0	92	8	14
2018	Not a person with a disability	63	24	5	5	2	0	1	88	7	338
2017	Person with a disability	53	33	0	7	7	0	0	85	15	13
2017	Not a person with a disability	53	30	7	3	4	0	1	85	8	334
2014	Person with a disability	41	24	12	18	0	0	6	69	19	15
2014	Not a person with a disability	44	32	11	8	5	0	0	76	13	305
2011	Person with a disability	36	27	11	21	5	0	0	63	27	16
2011	Not a person with a disability	42	39	9	5	3	0	1	83	8	299

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	57	26	6	5	6	83	11	18
2019	Not a person with a disability	46	38	6	6	4	84	10	367
2018	Person with a disability	49	37	7	0	8	85	8	14
2018	Not a person with a disability	42	40	9	6	3	82	9	338
2017	Person with a disability	38	55	0	7	0	93	7	13
2017	Not a person with a disability	34	46	11	6	3	80	9	332
2014	Person with a disability	41	41	12	6	0	82	6	15
2014	Not a person with a disability	39	39	12	5	4	78	9	307
2011	Person with a disability	30	38	10	5	16	68	21	16
2011	Not a person with a disability	42	38	11	7	2	80	10	299
2008	Person with a disability	20	30	20	20	10	50	30	10
2008	Not a person with a disability	41	38	10	6	4	80	10	322

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	6	11	27	6	0	55	33	18
2019	Not a person with a disability	37	39	10	8	5	1	77	13	366
2018	Person with a disability	50	7	16	13	15	0	57	28	14
2018	Not a person with a disability	37	39	11	7	6	0	76	13	337
2017	Person with a disability	38	6	24	16	16	0	44	32	13
2017	Not a person with a disability	35	38	15	6	5	0	74	11	333
2014	Person with a disability	24	53	18	0	6	0	76	6	15
2014	Not a person with a disability	33	34	12	12	7	0	68	20	306
2011	Person with a disability	22	31	5	16	27	0	52	42	16
2011	Not a person with a disability	29	37	17	9	8	0	66	17	298

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	44	5	11	17	67	29	18
2019	Not a person with a disability	37	42	9	9	2	80	11	365
2018	Person with a disability	28	51	0	13	8	79	21	14
2018	Not a person with a disability	36	45	10	6	3	81	8	339
2017	Person with a disability	32	43	9	9	7	75	16	13
2017	Not a person with a disability	36	44	10	7	3	80	10	334

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	39	6	0	6	0	89	6	18
2019	Not a person with a disability	51	38	4	4	2	0	90	6	364
2018	Person with a disability	62	30	0	8	0	0	92	8	14
2018	Not a person with a disability	58	38	3	1	1	0	96	1	339
2017	Person with a disability	44	49	0	0	7	0	93	7	13
2017	Not a person with a disability	50	39	6	2	2	0	90	4	334
2014	Person with a disability	59	24	12	0	6	0	82	6	15
2014	Not a person with a disability	47	38	8	5	1	1	85	6	307
2011	Person with a disability	47	37	5	10	0	0	84	10	16
2011	Not a person with a disability	48	38	8	4	2	0	86	6	300
2008	Person with a disability	30	20	20	20	10	0	50	30	10
2008	Not a person with a disability	53	36	7	3	1	1	90	3	322

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	11	22	5	11	61	17	18
2019	Not a person with a disability	44	34	8	10	4	78	14	366
2018	Person with a disability	34	23	20	16	8	57	24	14
2018	Not a person with a disability	39	39	12	7	3	78	10	337
2017	Person with a disability	14	46	9	15	16	60	31	13
2017	Not a person with a disability	37	40	13	6	4	77	10	334

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	59	28	0	0	12	88	12	17
2019	Not a person with a disability	57	32	6	3	1	90	4	365
2018	Person with a disability	41	51	8	0	0	92	0	14
2018	Not a person with a disability	53	36	7	3	1	89	4	336
2017	Person with a disability	62	31	0	7	0	93	7	13
2017	Not a person with a disability	51	38	7	3	1	89	4	333
2014	Person with a disability	64	36	0	0	0	100	0	15
2014	Not a person with a disability	58	30	8	3	0	88	3	307
2011	Person with a disability	52	21	22	5	0	73	5	16
2011	Not a person with a disability	58	31	9	3	0	89	3	299

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	28	6	10	17	0	0	67	27	18
2019	Not a person with a disability	44	37	10	6	3	0	0	81	9	366
2018	Person with a disability	20	64	0	16	0	0	0	84	16	14
2018	Not a person with a disability	43	37	8	7	4	0	1	81	11	335
2017	Person with a disability	35	40	9	0	16	0	0	75	16	13
2017	Not a person with a disability	44	38	8	6	4	0	0	82	10	333
2014	Person with a disability	35	47	6	6	6	0	0	82	12	15
2014	Not a person with a disability	33	42	10	9	6	0	0	75	15	306
2011	Person with a disability	21	40	17	11	11	0	0	61	22	15
2011	Not a person with a disability	37	42	9	7	3	1	1	80	11	299

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	38	17	5	11	67	17	18
2019	Not a person with a disability	47	32	12	6	4	79	10	367
2018	Person with a disability	42	28	0	22	8	70	30	14
2018	Not a person with a disability	43	35	11	7	4	79	11	333
2017	Person with a disability	44	40	0	9	7	84	16	13
2017	Not a person with a disability	44	34	11	7	4	79	11	331
2014	Person with a disability	35	47	6	6	6	82	12	15
2014	Not a person with a disability	41	33	9	11	5	74	16	307

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	33	6	5	18	0	0	71	23	18
2019	Not a person with a disability	45	40	10	3	1	0	1	87	3	364
2018	Person with a disability	37	33	15	9	7	0	0	70	16	14
2018	Not a person with a disability	41	36	15	5	2	0	0	78	7	339
2017	Person with a disability	44	34	7	7	7	0	0	78	15	13
2017	Not a person with a disability	38	43	10	4	4	0	0	82	8	332
2014	Person with a disability	41	41	12	6	0	0	0	82	6	15
2014	Not a person with a disability	37	40	11	7	4	1	0	78	11	307
2011	Person with a disability	27	30	11	27	5	0	0	57	32	16
2011	Not a person with a disability	40	44	8	4	2	1	1	86	6	299

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	67	21	6	0	6	88	6	18
2019	Not a person with a disability	53	33	7	5	1	86	7	368
2018	Person with a disability	64	28	0	0	8	92	8	14
2018	Not a person with a disability	46	39	9	5	1	85	7	337
2017	Person with a disability	36	47	9	0	7	84	7	13
2017	Not a person with a disability	43	42	8	4	3	85	7	332
2014	Person with a disability	41	41	6	12	0	82	12	15
2014	Not a person with a disability	45	37	12	3	3	82	6	306
2011	Person with a disability	41	21	10	21	5	63	27	16
2011	Not a person with a disability	46	38	10	4	2	84	6	299
2008	Person with a disability	40	20	10	10	20	60	30	10
2008	Not a person with a disability	46	39	8	4	2	86	6	322

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	11	17	12	6	0	66	18	18
2019	Not a person with a disability	49	36	10	3	1	0	86	4	363
2018	Person with a disability	63	28	9	0	0	0	91	0	14
2018	Not a person with a disability	45	38	12	4	1	0	83	5	340
2017	Person with a disability	37	31	25	7	0	0	68	7	13
2017	Not a person with a disability	48	36	9	3	2	1	86	5	334
2014	Person with a disability	23	41	30	6	0	0	64	6	15
2014	Not a person with a disability	34	39	16	9	2	0	73	11	306
2011	Person with a disability	22	21	41	10	5	0	43	16	16
2011	Not a person with a disability	33	39	18	6	4	0	72	11	300
2008	Person with a disability	20	20	10	30	20	0	40	50	10
2008	Not a person with a disability	25	39	20	10	5	1	65	15	320

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	22	18	43	6	0	0	48	34	18
2019	Not a person with a disability	5	14	38	30	13	1	1	43	19	367
2018	Person with a disability	0	29	41	31	0	0	0	31	29	14
2018	Not a person with a disability	4	16	34	29	15	0	1	45	20	338
2017	Person with a disability	9	39	13	31	7	0	0	39	48	13
2017	Not a person with a disability	6	17	38	22	14	1	3	36	24	331
2014	Person with a disability	6	30	35	17	12	0	0	29	36	15
2014	Not a person with a disability	8	24	41	17	8	1	1	26	33	306
2011	Person with a disability	11	51	16	11	11	0	0	22	62	16
2011	Not a person with a disability	8	23	35	21	9	0	3	31	33	300
2008	Person with a disability	30	30	10	20	10	0	0	30	60	10
2008	Not a person with a disability	11	27	35	18	7	0	2	25	39	322

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	0	29	32	16	0	0	48	23	18
2019	Not a person with a disability	1	7	23	40	26	2	1	68	8	365
2018	Person with a disability	7	21	24	28	21	0	0	49	28	14
2018	Not a person with a disability	4	7	28	38	21	1	2	61	11	339
2017	Person with a disability	0	24	13	55	7	0	0	62	24	13
2017	Not a person with a disability	4	12	34	26	17	2	4	46	18	331
2014	Person with a disability	6	6	41	18	29	0	0	46	12	15
2014	Not a person with a disability	5	8	21	36	23	3	3	63	14	307
2011	Person with a disability	5	11	16	36	22	5	5	64	18	16
2011	Not a person with a disability	5	10	22	34	20	2	8	59	16	300
2008	Person with a disability	10	30	30	20	10	0	0	30	40	10
2008	Not a person with a disability	4	15	30	30	15	2	4	48	21	321

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	12	33	32	17	0	0	49	18	18
2019	Not a person with a disability	6	17	31	28	16	2	1	45	23	364
2018	Person with a disability	16	29	26	15	15	0	0	29	45	14
2018	Not a person with a disability	8	14	34	27	15	1	1	43	23	338
2017	Person with a disability	30	15	31	16	7	0	0	24	45	13
2017	Not a person with a disability	9	15	32	23	15	1	3	40	25	332
2014	Person with a disability	12	23	35	23	6	0	0	29	36	15
2014	Not a person with a disability	11	22	33	20	10	1	3	31	34	307
2011	Person with a disability	11	21	16	41	5	5	0	49	34	16
2011	Not a person with a disability	8	20	26	27	13	1	5	42	29	300
2008	Person with a disability	30	0	50	10	10	0	0	20	30	10
2008	Not a person with a disability	9	25	34	18	8	2	4	28	36	319

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	17	38	22	17	0	0	39	22	18
2019	Not a person with a disability	2	9	34	33	21	1	1	55	11	364
2018	Person with a disability	0	14	29	32	25	0	0	57	14	13
2018	Not a person with a disability	2	10	36	35	15	0	1	51	12	339
2017	Person with a disability	15	7	46	17	16	0	0	33	21	13
2017	Not a person with a disability	5	9	32	32	19	0	3	52	14	328
2014	Person with a disability	6	24	35	12	23	0	0	35	30	15
2014	Not a person with a disability	8	18	37	25	9	1	2	35	27	305
2011	Person with a disability	5	31	32	16	16	0	0	33	36	16
2011	Not a person with a disability	7	21	33	25	11	1	3	37	29	300
2008	Person with a disability	20	40	10	20	10	0	0	30	60	10
2008	Not a person with a disability	7	19	39	22	10	2	1	33	27	321

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	11	16	28	22	5	0	53	30	18
2019	Not a person with a disability	5	15	29	24	22	1	3	48	21	366
2018	Person with a disability	7	22	42	15	15	0	0	29	29	14
2018	Not a person with a disability	5	17	33	24	18	1	1	43	23	338
2017	Person with a disability	23	7	29	16	24	0	0	40	30	13
2017	Not a person with a disability	8	16	26	24	19	1	5	46	26	331
2014	Person with a disability	12	35	12	17	23	0	0	41	47	15
2014	Not a person with a disability	14	25	32	15	9	2	2	25	41	306
2011	Person with a disability	19	48	16	0	11	0	5	11	71	16
2011	Not a person with a disability	14	19	27	20	14	1	5	36	35	300
2008	Person with a disability	30	30	10	20	10	0	0	30	60	10
2008	Not a person with a disability	15	22	26	20	12	1	3	34	39	321

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	11	17	27	28	5	6	62	19	18
2019	Not a person with a disability	4	12	24	29	24	3	4	57	17	364
2018	Person with a disability	9	28	25	14	24	0	0	38	36	13
2018	Not a person with a disability	6	13	32	24	21	1	2	47	20	338
2017	Person with a disability	25	0	20	39	7	9	0	51	28	13
2017	Not a person with a disability	8	17	25	26	19	1	4	47	27	331
2014	Person with a disability	6	12	36	18	29	0	0	47	18	15
2014	Not a person with a disability	4	10	24	33	19	6	4	58	16	307
2011	Person with a disability	0	19	32	11	22	5	11	39	23	16
2011	Not a person with a disability	3	16	23	29	21	3	6	55	20	300
2008	Person with a disability	20	20	30	10	20	0	0	30	40	10
2008	Not a person with a disability	7	13	26	27	13	5	7	46	24	321

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	17	33	27	11	0	6	41	24	18
2019	Not a person with a disability	4	13	30	31	18	2	2	52	18	367
2018	Person with a disability	15	0	64	13	8	0	0	21	15	14
2018	Not a person with a disability	4	12	37	28	16	2	1	45	17	338
2017	Person with a disability	21	25	24	15	15	0	0	29	46	13
2017	Not a person with a disability	8	13	34	24	16	3	3	42	22	333
2014	Person with a disability	0	41	35	11	12	0	0	23	41	15
2014	Not a person with a disability	10	13	38	23	10	3	2	34	25	307

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	18	27	22	22	0	0	45	29	18
2019	Not a person with a disability	2	9	26	36	24	1	2	61	12	366

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	16	6	11	6	0	0	77	17	18
2019	Not a person with a disability	58	26	5	8	2	0	1	85	10	367
2017	Person with a disability	75	18	0	7	0	0	0	93	7	13
2017	Not a person with a disability	62	23	6	6	3	0	1	85	9	333
2014	Person with a disability	82	6	0	0	12	0	0	88	12	15
2014	Not a person with a disability	59	28	3	5	2	0	2	89	8	307
2011	Person with a disability	63	21	0	10	0	0	5	89	11	16
2011	Not a person with a disability	58	28	4	7	2	0	1	87	9	300
2008	Person with a disability	30	50	0	10	0	0	10	89	11	10
2008	Not a person with a disability	59	24	4	7	4	1	2	85	11	322

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	11	21	29	12	5	6	31	45	18
2019	Not a person with a disability	29	29	21	8	3	6	5	65	12	365
2018	Person with a disability	37	22	0	34	0	7	0	63	37	14
2018	Not a person with a disability	27	35	15	9	5	7	2	68	16	339
2017	Person with a disability	22	21	34	9	0	7	7	50	10	13
2017	Not a person with a disability	31	33	12	8	6	7	3	71	15	333
2014	Person with a disability	35	35	24	0	6	0	0	70	6	15
2014	Not a person with a disability	25	31	15	8	9	7	6	64	18	307

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	21	23	17	12	0	49	29	18
2019	Not a person with a disability	52	29	8	7	4	0	81	11	366
2018	Person with a disability	29	34	7	30	0	0	63	30	14
2018	Not a person with a disability	49	30	8	8	4	1	79	12	337
2017	Person with a disability	54	15	0	7	16	7	75	25	13
2017	Not a person with a disability	50	29	7	7	5	2	81	12	333
2014	Person with a disability	47	30	12	6	6	0	76	12	15
2014	Not a person with a disability	44	28	8	11	8	1	73	19	306

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	27	6	17	6	0	71	23	18
2019	Not a person with a disability	54	35	7	3	1	0	89	4	367
2018	Person with a disability	37	33	7	24	0	0	70	24	14
2018	Not a person with a disability	52	35	8	5	1	0	86	6	339
2017	Person with a disability	62	31	0	7	0	0	93	7	13
2017	Not a person with a disability	52	33	7	5	2	1	86	7	334
2014	Person with a disability	53	41	0	0	6	0	94	6	15
2014	Not a person with a disability	43	38	6	8	4	0	82	12	307

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	32	17	5	6	0	71	11	18
2019	Not a person with a disability	51	36	7	4	1	0	87	6	368
2018	Person with a disability	21	47	0	25	0	7	73	27	14
2018	Not a person with a disability	46	41	8	3	2	0	86	5	338

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	22	0	5	12	0	5	82	18	18
2019	Not a person with a disability	57	25	11	3	1	1	2	85	4	368

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	17	22	6	6	0	0	66	12	18
2019	Not a person with a disability	49	30	10	6	4	1	0	80	10	368
2018	Person with a disability	42	28	15	16	0	0	0	70	16	14
2018	Not a person with a disability	43	38	8	7	2	0	1	82	10	337
2017	Person with a disability	41	28	16	15	0	0	0	69	15	13
2017	Not a person with a disability	42	36	11	6	4	1	1	79	10	334
2014	Person with a disability	41	41	18	0	0	0	0	82	0	15
2014	Not a person with a disability	41	31	12	8	5	1	1	74	13	307
2011	Person with a disability	41	21	10	0	27	0	0	63	27	16
2011	Not a person with a disability	39	37	11	6	6	1	1	77	12	300
2008	Person with a disability	30	40	10	10	10	0	0	70	20	10
2008	Not a person with a disability	36	41	10	8	5	1	1	78	12	320

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	22	11	0	18	0	0	71	18	18
2019	Not a person with a disability	57	26	9	5	2	1	1	85	6	367
2018	Person with a disability	63	7	15	7	9	0	0	70	16	14
2018	Not a person with a disability	52	29	10	3	3	1	1	83	7	337
2017	Person with a disability	51	25	16	7	0	0	0	76	7	13
2017	Not a person with a disability	52	28	10	3	2	3	2	85	5	332
2014	Person with a disability	53	47	0	0	0	0	0	100	0	15
2014	Not a person with a disability	49	25	14	5	5	2	1	76	10	307
2011	Person with a disability	52	21	5	16	5	0	0	73	21	16
2011	Not a person with a disability	46	31	12	3	5	2	0	79	8	300
2008	Person with a disability	30	10	40	10	10	0	0	40	20	10
2008	Not a person with a disability	41	32	14	4	2	5	1	78	7	321

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	21	6	11	12	0	0	71	23	18
2019	Not a person with a disability	54	30	8	6	2	1	0	84	8	365
2018	Person with a disability	51	16	9	10	14	0	0	67	24	13
2018	Not a person with a disability	47	34	8	6	3	0	1	83	9	335
2017	Person with a disability	60	24	9	0	7	0	0	84	7	13
2017	Not a person with a disability	49	33	7	6	3	1	1	83	10	333
2014	Person with a disability	35	47	12	6	0	0	0	82	6	15
2014	Not a person with a disability	44	31	10	8	5	0	1	76	14	307
2011	Person with a disability	47	27	0	21	5	0	0	73	27	16
2011	Not a person with a disability	41	37	10	5	6	1	1	79	11	300
2008	Person with a disability	40	10	30	10	10	0	0	50	20	10
2008	Not a person with a disability	40	37	11	7	3	1	1	78	11	321

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	77	11	6	0	6	0	88	6	18
2019	Not a person with a disability	84	11	2	3	0	0	95	3	367
2017	Person with a disability	91	9	0	0	0	0	100	0	13
2017	Not a person with a disability	78	12	4	2	2	2	91	4	331
2014	Person with a disability	94	0	0	6	0	0	94	6	15
2014	Not a person with a disability	73	16	4	3	1	3	91	5	307
2011	Person with a disability	68	22	5	5	0	0	90	5	16
2011	Not a person with a disability	72	18	4	3	2	1	91	5	300
2008	Person with a disability	50	30	0	0	10	10	89	11	10
2008	Not a person with a disability	82	10	2	4	2	1	92	6	322

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	11	6	17	6	0	0	71	23	18
2019	Not a person with a disability	64	22	6	4	1	1	1	88	6	368
2017	Person with a disability	69	16	7	0	7	0	0	85	7	13
2017	Not a person with a disability	56	21	8	4	3	4	4	83	7	334
2014	Person with a disability	53	12	18	0	12	0	6	68	13	15
2014	Not a person with a disability	45	27	6	5	6	5	5	80	13	307
2011	Person with a disability	46	32	11	0	10	0	0	79	10	16
2011	Not a person with a disability	46	25	8	8	4	5	5	78	14	299

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	67	22	5	0	6	0	0	89	6	18
2019	Not a person with a disability	67	19	8	3	2	1	0	87	6	368
2018	Person with a disability	76	9	8	0	7	0	0	85	7	14
2018	Not a person with a disability	59	25	9	3	2	0	1	85	6	336
2017	Person with a disability	53	33	7	0	7	0	0	85	7	13
2017	Not a person with a disability	60	23	6	3	4	2	1	86	7	334

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	11	10	6	17	0	0	67	23	18
2019	Not a person with a disability	60	23	9	6	2	0	0	83	8	367
2018	Person with a disability	63	7	15	0	16	0	0	70	16	14
2018	Not a person with a disability	53	28	8	7	3	0	1	82	10	338
2017	Person with a disability	53	9	31	0	7	0	0	62	7	13
2017	Not a person with a disability	54	29	7	5	5	0	1	84	10	334
2014	Person with a disability	41	47	6	6	0	0	0	88	6	15
2014	Not a person with a disability	49	28	8	6	8	1	1	78	14	307

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	43	17	6	12	0	0	66	18	18
2019	Not a person with a disability	33	40	10	9	3	5	1	77	13	367
2018	Person with a disability	29	21	29	15	0	7	0	54	16	14
2018	Not a person with a disability	37	38	12	8	2	2	0	78	10	339
2017	Person with a disability	47	28	0	9	16	0	0	75	25	13
2017	Not a person with a disability	28	36	17	9	5	5	1	68	15	333
2014	Person with a disability	19	56	0	0	19	6	0	80	20	14
2014	Not a person with a disability	23	45	14	6	7	5	0	71	14	307
2011	Person with a disability	11	36	10	27	5	5	5	52	36	16
2011	Not a person with a disability	23	35	19	10	5	6	1	63	17	300

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	49	11	6	18	0	66	23	18
2019	Not a person with a disability	38	37	11	9	3	2	77	12	365
2018	Person with a disability	37	26	7	16	15	0	63	30	14
2018	Not a person with a disability	37	37	12	8	3	2	76	11	338
2017	Person with a disability	46	29	0	0	25	0	75	25	13
2017	Not a person with a disability	29	37	17	11	5	2	67	16	334
2014	Person with a disability	41	18	18	18	6	0	58	24	15
2014	Not a person with a disability	26	42	15	8	8	0	68	16	307
2011	Person with a disability	41	16	16	5	10	10	64	18	16
2011	Not a person with a disability	24	42	18	8	7	2	67	15	299
2008	Person with a disability	20	30	20	0	30	0	50	30	10
2008	Not a person with a disability	27	43	14	9	6	2	72	15	322

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	39	11	11	12	6	0	64	24	18
2019	Not a person with a disability	31	38	16	8	2	4	0	72	11	367
2018	Person with a disability	37	26	7	22	0	8	0	69	24	14
2018	Not a person with a disability	31	38	18	7	2	3	0	72	10	337
2017	Person with a disability	31	38	6	16	9	0	0	69	25	13
2017	Not a person with a disability	24	36	17	11	3	7	1	66	16	334
2014	Person with a disability	29	29	18	18	6	0	0	58	24	15
2014	Not a person with a disability	19	41	21	9	5	5	0	63	15	306
2011	Person with a disability	22	41	27	5	5	0	0	63	10	16
2011	Not a person with a disability	19	46	21	8	2	3	0	67	11	300
2008	Person with a disability	10	30	20	20	10	10	0	44	33	10
2008	Not a person with a disability	20	43	19	11	3	5	0	66	14	322

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	43	23	0	18	0	59	18	18
2019	Not a person with a disability	24	39	17	11	6	2	65	18	364
2018	Person with a disability	29	21	7	15	29	0	50	43	14
2018	Not a person with a disability	24	42	18	10	5	2	67	15	339
2017	Person with a disability	16	29	31	7	16	0	46	24	13
2017	Not a person with a disability	23	36	17	13	7	4	62	21	334
2014	Person with a disability	23	23	23	18	12	0	47	30	15
2014	Not a person with a disability	18	39	19	14	8	2	58	23	307
2011	Person with a disability	31	27	22	11	10	0	57	21	16
2011	Not a person with a disability	23	47	11	14	3	2	71	17	300
2008	Person with a disability	50	20	10	20	0	0	70	20	10
2008	Not a person with a disability	21	50	14	10	4	1	72	14	320

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	39	12	0	0	0	0	88	0	18
2019	Not a person with a disability	47	33	12	4	1	2	1	82	6	366

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	50	17	0	0	6	0	82	0	18
2019	Not a person with a disability	38	43	12	5	2	1	0	82	6	366
2018	Person with a disability	34	43	8	8	7	0	0	77	15	14
2018	Not a person with a disability	34	46	12	8	0	0	0	80	8	338
2017	Person with a disability	36	55	9	0	0	0	0	91	0	13
2017	Not a person with a disability	37	44	10	6	2	2	1	82	8	334
2014	Person with a disability	47	29	18	0	6	0	0	76	6	15
2014	Not a person with a disability	43	48	7	1	1	0	0	91	2	307
2011	Person with a disability	41	53	0	5	0	0	0	95	5	16
2011	Not a person with a disability	32	45	13	5	3	2	0	79	8	299

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	44	29	0	0	6	0	70	0	18
2019	Not a person with a disability	21	44	20	9	3	3	0	66	13	366

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	27	11	12	0	6	0	75	12	18
2019	Not a person with a disability	33	32	15	12	5	2	1	67	17	366
2018	Person with a disability	21	44	22	7	7	0	0	65	13	14
2018	Not a person with a disability	32	38	14	10	3	3	1	72	14	339
2017	Person with a disability	24	45	7	7	9	7	0	75	18	13
2017	Not a person with a disability	33	36	12	9	5	3	1	72	15	334
2014	Person with a disability	18	53	12	0	12	6	0	75	13	15
2014	Not a person with a disability	40	33	9	7	7	3	0	76	15	307
2011	Person with a disability	16	36	27	5	10	0	5	55	17	16
2011	Not a person with a disability	35	32	11	9	6	6	2	72	16	299
2008	Person with a disability	10	30	20	10	30	0	0	40	40	10
2008	Not a person with a disability	34	34	11	8	7	5	2	73	15	322

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	44	17	6	6	0	71	12	18
2019	Not a person with a disability	35	35	19	7	1	2	72	9	364
2018	Person with a disability	21	21	37	21	0	0	42	21	14
2018	Not a person with a disability	28	47	15	6	2	1	76	8	336

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	10	11	22	29	10	0	30	57	18
2019	Not a person with a disability	21	19	24	13	9	11	3	47	26	365
2018	Person with a disability	7	29	0	34	30	0	0	36	64	14
2018	Not a person with a disability	16	20	21	14	9	15	5	45	29	339
2017	Person with a disability	15	14	25	6	40	0	0	29	46	13
2017	Not a person with a disability	15	24	17	13	12	16	3	48	31	334
2014	Person with a disability	6	29	18	30	18	0	0	35	48	15
2014	Not a person with a disability	13	16	20	15	15	17	4	37	37	307
2011	Person with a disability	31	0	11	32	16	5	5	34	54	16
2011	Not a person with a disability	10	17	17	13	16	20	7	38	39	300

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	27	6	17	17	0	0	60	34	18
2019	Not a person with a disability	31	40	14	9	5	1	0	72	14	367
2018	Person with a disability	7	50	29	8	7	0	0	57	15	14
2018	Not a person with a disability	29	40	16	8	6	1	0	70	14	338
2017	Person with a disability	32	35	9	24	0	0	0	68	24	13
2017	Not a person with a disability	31	42	10	6	7	3	0	76	14	332
2014	Person with a disability	11	53	6	12	6	6	6	73	21	15
2014	Not a person with a disability	32	37	14	9	7	1	0	70	16	306
2011	Person with a disability	25	48	16	0	10	0	0	73	10	16
2011	Not a person with a disability	33	37	13	9	5	2	2	72	14	300
2008	Person with a disability	20	30	30	10	10	0	0	50	20	10
2008	Not a person with a disability	23	43	14	10	7	2	1	68	17	322

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	33	5	5	23	0	5	65	30	18
2019	Not a person with a disability	25	30	12	15	13	2	3	58	29	367
2018	Person with a disability	29	29	8	7	15	13	0	67	24	14
2018	Not a person with a disability	23	34	13	11	15	1	4	60	27	338
2017	Person with a disability	6	39	14	9	32	0	0	45	41	13
2017	Not a person with a disability	23	33	13	11	16	2	2	58	28	333
2014	Person with a disability	0	46	30	0	18	0	6	49	19	15
2014	Not a person with a disability	19	29	14	19	14	2	3	51	34	307
2011	Person with a disability	20	22	10	32	16	0	0	41	48	16
2011	Not a person with a disability	21	27	12	20	15	1	3	50	38	300
2008	Person with a disability	10	20	10	20	30	0	10	33	56	10
2008	Not a person with a disability	17	34	13	14	15	3	4	55	31	320

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	27	6	6	18	0	6	69	25	18
2019	Not a person with a disability	58	23	10	4	2	1	3	84	6	367

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	6	6	0	6	0	17	86	7	18
2019	Not a person with a disability	70	11	5	3	3	0	8	88	6	367

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	10	5	0	6	12	6	86	7	18
2019	Not a person with a disability	61	20	10	4	2	1	3	84	5	365

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	11	6	11	12	0	6	70	24	18
2019	Not a person with a disability	55	23	9	5	2	2	4	83	7	366

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	22	0	5	6	0	17	87	13	18
2019	Not a person with a disability	61	15	8	4	3	2	7	83	7	363

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	6	0	6	5	0	18	87	13	17
2019	Not a person with a disability	74	12	5	2	1	1	4	91	4	367

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	17	5	6	17	0	6	70	24	18
2019	Not a person with a disability	76	7	5	4	2	3	4	89	6	361

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	21	11	6	6	6	11	72	14	18
2019	Not a person with a disability	81	5	2	1	0	0	11	97	1	367

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	21	17	11	12	0	0	60	23	18
2019	Not a person with a disability	31	48	12	5	1	1	1	81	7	366
2018	Person with a disability	26	29	13	16	16	0	0	55	32	14
2018	Not a person with a disability	34	38	17	5	4	1	1	73	9	338
2017	Person with a disability	27	33	31	9	0	0	0	60	9	13
2017	Not a person with a disability	29	42	14	7	4	3	0	74	11	334

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	27	17	5	12	0	6	64	18	18
2019	Not a person with a disability	38	41	12	5	2	3	0	82	6	362
2018	Person with a disability	29	47	0	24	0	0	0	76	24	14
2018	Not a person with a disability	44	39	8	5	2	1	0	84	7	338
2017	Person with a disability	39	29	15	18	0	0	0	68	18	13
2017	Not a person with a disability	42	41	9	5	1	2	0	84	6	334
2014	Person with a disability	29	41	6	18	6	0	0	70	24	15
2014	Not a person with a disability	43	38	9	2	4	2	0	83	7	307
2011	Person with a disability	36	27	11	11	10	5	0	66	23	16
2011	Not a person with a disability	36	38	13	5	4	3	0	77	9	298

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	43	6	0	6	6	11	86	7	18
2019	Not a person with a disability	39	40	11	5	2	3	1	81	7	365
2018	Person with a disability	36	43	7	8	0	7	0	84	9	14
2018	Not a person with a disability	41	37	13	5	2	3	0	80	7	340
2017	Person with a disability	53	21	7	9	0	9	0	82	10	13
2017	Not a person with a disability	37	40	11	3	4	5	0	82	7	334
2014	Person with a disability	29	47	0	6	12	6	0	81	19	15
2014	Not a person with a disability	49	37	6	3	3	3	0	89	6	307

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	22	11	0	6	0	6	82	6	18
2019	Not a person with a disability	59	31	6	3	1	0	0	90	4	363
2018	Person with a disability	57	26	9	0	8	0	0	83	8	14
2018	Not a person with a disability	56	36	5	2	1	0	0	92	3	338
2017	Person with a disability	51	16	24	0	9	0	0	68	9	13
2017	Not a person with a disability	53	35	5	5	2	1	0	89	6	334
2014	Person with a disability	41	35	6	12	6	0	0	76	18	15
2014	Not a person with a disability	49	39	4	4	5	0	0	88	9	306
2011	Person with a disability	41	21	16	11	5	0	5	66	17	16
2011	Not a person with a disability	47	38	6	5	3	0	0	85	8	299
2008	Person with a disability	50	10	20	10	10	0	0	60	20	10
2008	Not a person with a disability	47	35	10	4	3	0	0	83	7	319

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	32	0	0	6	0	6	94	6	18
2019	Not a person with a disability	60	27	7	2	3	0	0	87	5	364
2018	Person with a disability	70	13	9	0	8	0	0	83	8	14
2018	Not a person with a disability	58	26	10	3	2	1	0	85	5	338
2017	Person with a disability	45	29	25	0	0	0	0	75	0	13
2017	Not a person with a disability	49	32	10	6	2	1	0	82	8	333
2014	Person with a disability	53	18	18	0	12	0	0	70	12	15
2014	Not a person with a disability	45	36	7	7	5	0	0	82	11	307
2011	Person with a disability	41	27	16	0	16	0	0	68	16	16
2011	Not a person with a disability	50	29	12	6	3	0	0	79	9	299

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	28	0	0	6	6	94	6	18
2019	Not a person with a disability	54	32	6	6	2	0	87	7	364
2018	Person with a disability	63	20	9	8	0	0	83	8	14
2018	Not a person with a disability	53	31	10	5	1	0	85	6	338
2017	Person with a disability	38	29	15	9	9	0	68	18	13
2017	Not a person with a disability	47	35	11	5	2	0	81	7	334
2014	Person with a disability	59	12	12	6	12	0	70	18	15
2014	Not a person with a disability	41	38	10	5	5	0	79	11	307
2011	Person with a disability	41	32	11	0	16	0	73	16	16
2011	Not a person with a disability	45	34	11	7	3	0	79	10	298
2008	Person with a disability	40	20	0	30	0	10	67	33	10
2008	Not a person with a disability	41	41	10	5	3	0	83	7	322

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	21	5	17	0	0	6	76	18	18
2019	Not a person with a disability	48	31	9	6	4	2	1	81	10	367
2018	Person with a disability	47	15	9	21	8	0	0	62	29	14
2018	Not a person with a disability	49	26	11	7	3	3	1	78	11	339
2017	Person with a disability	29	13	40	0	0	18	0	52	0	13
2017	Not a person with a disability	42	25	15	9	4	4	0	70	14	333
2014	Person with a disability	41	23	12	12	12	0	0	64	24	15
2014	Not a person with a disability	42	27	15	7	6	3	1	72	13	307
2011	Person with a disability	30	27	11	5	16	11	0	64	24	16
2011	Not a person with a disability	45	24	13	8	6	4	0	72	15	298
2008	Person with a disability	20	10	0	30	30	10	0	33	67	10
2008	Not a person with a disability	41	29	12	8	6	3	1	73	14	322

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	28	39	34	18
2019	Not a person with a disability	24	41	35	368
2018	Person with a disability	28	57	16	14
2018	Not a person with a disability	26	41	34	339
2017	Person with a disability	25	23	52	13
2017	Not a person with a disability	31	36	32	334
2014	Person with a disability	53	23	23	15
2014	Not a person with a disability	23	45	33	307
2011	Person with a disability	32	27	41	16
2011	Not a person with a disability	27	41	32	300

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	44	11	6	0	0	0	83	6	18
2019	Not a person with a disability	29	44	12	9	2	0	4	76	12	367

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	23	12	6	0	6	0	82	6	18
2019	Not a person with a disability	54	26	9	1	1	5	4	87	2	367

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	18
2019	Not a person with a disability	11	89	368
2018	Person with a disability	36	64	14
2018	Not a person with a disability	11	89	337

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	18
2019	Not a person with a disability	14	86	368

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	5	11	21	17	12	28	6	24	44	18
2019	Not a person with a disability	16	16	18	7	4	32	7	53	17	366
2018	Person with a disability	0	32	0	37	10	7	14	40	60	13
2018	Not a person with a disability	18	15	19	4	3	33	8	55	13	338
2017	Person with a disability	15	17	46	0	9	7	7	37	10	13
2017	Not a person with a disability	13	21	16	5	5	29	10	56	18	334
2014	Person with a disability	17	23	36	0	18	6	0	43	19	15
2014	Not a person with a disability	12	14	17	5	6	38	8	49	20	307

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	38	11	11	12	11	0	62	25	18
2019	Not a person with a disability	32	30	17	6	2	11	1	71	10	368
2018	Person with a disability	7	46	7	33	0	7	0	57	35	13
2018	Not a person with a disability	31	37	17	4	3	8	0	74	7	339
2017	Person with a disability	24	32	29	0	9	7	0	59	10	13
2017	Not a person with a disability	27	34	15	7	6	10	1	69	14	333
2014	Person with a disability	25	37	13	0	19	6	0	66	20	14
2014	Not a person with a disability	22	30	18	3	6	20	1	65	12	307
2011	Person with a disability	36	16	10	11	10	16	0	62	25	16
2011	Not a person with a disability	28	34	19	4	3	12	0	71	8	300

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	11	23	12	12	24	12	25	39	17
2019	Not a person with a disability	17	13	17	5	1	39	8	56	13	366
2018	Person with a disability	8	29	20	7	17	7	13	46	30	14
2018	Not a person with a disability	19	16	18	3	1	35	7	61	8	337
2017	Person with a disability	15	26	21	0	9	24	7	58	13	13
2017	Not a person with a disability	16	16	15	2	4	40	8	61	11	331
2014	Person with a disability	23	18	24	6	6	23	0	53	16	15
2014	Not a person with a disability	12	16	15	2	3	45	7	58	10	307

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	33	23	5	12	6	6	56	19	18
2019	Not a person with a disability	32	28	19	5	1	13	2	70	7	367
2018	Person with a disability	15	42	20	9	8	7	0	61	18	14
2018	Not a person with a disability	32	32	18	3	2	12	0	74	6	339
2017	Person with a disability	24	32	13	0	9	16	7	71	12	13
2017	Not a person with a disability	30	33	16	3	3	14	1	74	8	332
2014	Person with a disability	17	35	12	6	12	18	0	64	22	15
2014	Not a person with a disability	26	28	16	3	2	23	2	72	7	305
2011	Person with a disability	36	32	5	10	0	16	0	81	13	16
2011	Not a person with a disability	36	35	12	3	3	12	1	81	6	300

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	16	12	23	16	0	49	39	18
2019	Not a person with a disability	31	31	20	9	8	1	62	17	367
2018	Person with a disability	15	21	15	13	30	7	38	46	14
2018	Not a person with a disability	27	25	22	10	15	1	52	25	339
2017	Person with a disability	24	17	7	7	29	15	48	43	13
2017	Not a person with a disability	21	22	21	16	19	1	43	35	334

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	21	28	5	17	0	6	46	24	18
2019	Not a person with a disability	26	34	25	11	4	1	1	61	15	366
2018	Person with a disability	15	37	26	16	0	0	7	55	17	14
2018	Not a person with a disability	19	34	30	11	5	0	0	53	16	339
2017	Person with a disability	22	17	22	7	24	0	9	43	33	13
2017	Not a person with a disability	18	30	31	14	5	0	2	49	20	331

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	21	17	5	17	6	58	24	18
2019	Not a person with a disability	36	30	21	7	3	2	67	11	364
2018	Person with a disability	24	13	20	29	8	7	40	39	14
2018	Not a person with a disability	24	38	27	7	3	1	63	10	337
2017	Person with a disability	30	23	7	24	7	9	58	34	13
2017	Not a person with a disability	21	37	24	8	8	2	60	16	333

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	22	6	22	23	0	0	49	45	18
2019	Not a person with a disability	27	30	22	13	7	1	1	58	20	367
2018	Person with a disability	23	23	13	22	13	0	7	48	38	14
2018	Not a person with a disability	19	28	28	16	8	0	0	48	24	338
2017	Person with a disability	29	15	24	0	23	0	9	49	25	13
2017	Not a person with a disability	19	29	23	16	9	0	3	50	26	333

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	22	11	0	12	0	77	12	18
2019	Not a person with a disability	57	27	8	3	1	5	88	4	365
2018	Person with a disability	37	47	9	0	0	7	90	0	14
2018	Not a person with a disability	51	30	12	1	1	4	85	3	338
2017	Person with a disability	36	30	9	0	0	25	88	0	13
2017	Not a person with a disability	45	27	15	2	1	8	79	4	333

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	17	11	11	29	0	49	40	18
2019	Not a person with a disability	46	26	16	8	3	1	73	11	366
2018	Person with a disability	23	28	22	0	21	7	54	23	14
2018	Not a person with a disability	39	32	16	9	4	0	72	13	339
2017	Person with a disability	33	36	7	7	7	9	76	16	13
2017	Not a person with a disability	30	35	20	8	6	1	66	14	330

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	17	17	17	6	0	0	61	23	18
2019	Not a person with a disability	39	36	17	5	1	1	1	76	6	365
2018	Person with a disability	16	34	20	8	16	0	7	54	25	14
2018	Not a person with a disability	34	38	16	7	3	1	1	73	10	339
2017	Person with a disability	38	24	29	0	0	0	9	68	0	13
2017	Not a person with a disability	29	34	23	7	5	1	1	64	13	329

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	11	31	18	6	0	0	45	24	17
2019	Not a person with a disability	34	41	16	6	1	0	1	77	7	364
2018	Person with a disability	16	41	15	16	7	0	7	61	24	14
2018	Not a person with a disability	34	37	19	7	2	1	1	72	8	336
2017	Person with a disability	15	23	47	7	0	0	9	41	8	13
2017	Not a person with a disability	25	38	23	10	3	0	2	64	13	329

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	22	12	17	17	0	54	34	18
2019	Not a person with a disability	41	33	15	7	3	1	74	11	365
2018	Person with a disability	8	28	28	15	16	7	38	32	14
2018	Not a person with a disability	37	35	17	7	3	1	73	10	337
2017	Person with a disability	38	0	40	6	7	9	42	14	13
2017	Not a person with a disability	32	33	18	9	5	2	67	14	330

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	6	28	11	11	0	0	50	23	18
2019	Not a person with a disability	52	25	11	5	6	0	1	77	11	362

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	17	24	18	6	0	0	52	24	17
2019	Not a person with a disability	46	33	13	6	2	0	1	79	8	363
2018	Person with a disability	36	23	22	7	7	0	7	62	14	14
2018	Not a person with a disability	36	35	21	4	2	1	1	72	6	338
2017	Person with a disability	7	21	49	0	14	0	9	31	15	13
2017	Not a person with a disability	32	37	20	7	2	1	2	71	9	330

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	6	12	10	18	0	0	60	28	18
2019	Not a person with a disability	58	25	10	2	3	0	2	84	5	361
2018	Person with a disability	37	13	43	0	0	0	7	54	0	14
2018	Not a person with a disability	56	21	13	4	2	1	2	80	6	337
2017	Person with a disability	78	0	13	0	0	0	9	86	0	13
2017	Not a person with a disability	58	23	9	6	2	0	2	82	9	333

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	22	0	6	12	6	81	19	18
2019	Not a person with a disability	78	9	1	1	1	10	97	2	363
2018	Person with a disability	37	26	7	16	8	7	68	25	14
2018	Not a person with a disability	78	12	4	0	1	5	95	1	338

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	12	23	0	19	0	0	59	19	17
2019	Not a person with a disability	72	11	6	3	3	1	2	86	7	368
2018	Person with a disability	29	37	13	0	8	0	13	76	9	14
2018	Not a person with a disability	72	12	7	2	4	0	3	87	6	337
2017	Person with a disability	60	6	9	7	0	0	18	80	9	13
2017	Not a person with a disability	71	14	4	5	3	1	2	88	8	332

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	19	17	12	0	0	0	71	12	17
2019	Not a person with a disability	58	26	9	4	2	0	1	85	6	367
2018	Person with a disability	24	28	41	0	0	0	7	56	0	13
2018	Not a person with a disability	51	26	15	3	3	0	1	79	6	336
2017	Person with a disability	55	21	15	0	0	0	9	83	0	13
2017	Not a person with a disability	52	27	13	2	3	1	2	81	5	331

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	0	14	19	21	0	0	47	40	15
2019	Not a person with a disability	62	20	8	6	4	0	1	83	9	362
2018	Person with a disability	23	33	23	16	0	0	7	59	17	14
2018	Not a person with a disability	56	20	13	5	5	0	2	77	10	337
2017	Person with a disability	37	38	9	0	7	0	9	82	8	13
2017	Not a person with a disability	61	19	8	6	4	1	2	82	10	330

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	0	0	0	0	0	53	100	0	17
2019	Not a person with a disability	55	17	6	2	1	1	18	90	3	364
2018	Person with a disability	44	21	0	0	0	0	35	100	0	14
2018	Not a person with a disability	53	16	5	2	1	0	23	90	3	333
2017	Person with a disability	69	16	0	0	0	0	15	100	0	13
2017	Not a person with a disability	49	14	8	2	1	1	24	85	5	332

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	64	18	6	0	0	0	12	93	0	17
2019	Not a person with a disability	72	17	5	1	1	0	4	93	2	364
2018	Person with a disability	42	29	0	0	0	0	29	100	0	14
2018	Not a person with a disability	70	17	5	2	1	1	5	92	3	335
2017	Person with a disability	76	7	7	0	0	0	9	92	0	13
2017	Not a person with a disability	69	18	5	1	0	0	8	94	1	331

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	64	6	0	6	12	12	79	21	17
2019	Not a person with a disability	82	8	3	1	2	3	93	4	366
2018	Person with a disability	57	0	0	0	8	35	88	12	14
2018	Not a person with a disability	75	12	3	3	3	4	90	6	337
2017	Person with a disability	84	7	0	0	0	9	100	0	13
2017	Not a person with a disability	74	11	4	3	2	6	91	5	333

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	18	24	0	17	6	56	18	17
2019	Not a person with a disability	52	26	16	3	1	2	80	4	366
2018	Person with a disability	29	37	7	13	15	0	66	28	14
2018	Not a person with a disability	48	28	17	3	2	2	77	6	336
2017	Person with a disability	57	6	21	7	0	9	69	8	13
2017	Not a person with a disability	48	31	13	3	2	2	81	6	332

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	22	22	16	17	0	44	34	18
2019	Not a person with a disability	20	37	33	8	1	0	58	9	368
2018	Person with a disability	23	7	48	7	16	0	29	23	14
2018	Not a person with a disability	17	32	40	9	2	0	49	11	340
2017	Person with a disability	24	16	29	31	0	0	40	31	13
2017	Not a person with a disability	11	34	41	10	4	1	45	14	333

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	17	38	17	6	23	39	18
2019	Not a person with a disability	4	12	39	28	17	45	17	366
2018	Person with a disability	23	9	39	15	15	29	32	14
2018	Not a person with a disability	3	15	41	25	16	41	18	336
2017	Person with a disability	15	9	43	8	25	33	24	13
2017	Not a person with a disability	4	15	40	30	11	42	19	333

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	39	6	11	18	0	0	66	28	18
2019	Not a person with a disability	36	42	15	3	2	2	1	80	5	368
2018	Person with a disability	28	41	7	17	8	0	0	68	25	14
2018	Not a person with a disability	41	40	12	5	1	1	0	82	6	339
2017	Person with a disability	32	38	7	16	0	6	0	75	17	13
2017	Not a person with a disability	35	46	9	5	2	2	0	83	8	334

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	33	10	17	23	0	50	40	18
2019	Not a person with a disability	37	40	14	7	2	1	77	8	368
2018	Person with a disability	15	47	13	0	25	0	62	25	14
2018	Not a person with a disability	35	39	18	5	3	1	74	8	340
2017	Person with a disability	33	14	29	7	16	0	47	24	13
2017	Not a person with a disability	25	44	19	6	4	2	71	10	334

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	68	32	18
2019	Not a person with a disability	12	88	367
2017	Person with a disability	58	42	13
2017	Not a person with a disability	16	84	332
2014	Person with a disability	53	47	15
2014	Not a person with a disability	11	89	307

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	92	8	12
2019	Not a person with a disability	74	26	45
2017	Not a person with a disability	82	18	56
2014	Not a person with a disability	65	35	32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	27	0	18	0	82	18	11
2019	Not a person with a disability	60	27	6	3	3	90	3	32
2017	Not a person with a disability	61	23	7	9	0	85	9	46
2014	Not a person with a disability	57	34	8	0	0	92	0	23

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	28	16	23	17	0	6	12	88	18
2019	Not a person with a disability	26	34	20	9	8	2	1	27	73	367
2018	Person with a disability	28	8	28	7	24	0	7	30	70	14
2018	Not a person with a disability	34	24	22	10	8	1	1	34	66	339
2017	Person with a disability	16	32	0	6	31	15	0	19	81	13
2017	Not a person with a disability	28	20	20	15	13	3	0	29	71	334

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	53	47	15
2019	Not a person with a disability	55	45	261

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	15
2019	Not a person with a disability	44	56	259

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	13	14	7	14	0	7	63	23	15
2019	Not a person with a disability	23	27	14	14	9	2	11	57	27	258
2017	Not a person with a disability	21	26	13	12	20	1	6	51	34	227

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	13	20	13	41	0	7	21	58	15
2019	Not a person with a disability	5	15	17	15	31	5	11	25	55	259
2017	Not a person with a disability	4	8	9	18	50	3	8	14	76	226

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	0	11	17	23	0	6	46	43	18
2019	Not a person with a disability	42	19	14	9	7	1	8	67	17	364
2018	Person with a disability	29	7	7	0	30	0	28	49	42	14
2018	Not a person with a disability	39	13	15	12	11	2	8	58	26	339

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?