2019 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	44	4	9	2	0	85	11	53
2019	Non-visible minority	52	40	2	5	2	0	92	6	333
2017	Visible minority	44	43	2	9	2	0	87	11	45
2017	Non-visible minority	41	46	5	5	2	0	88	7	297
2014	Visible minority	40	37	5	5	12	0	77	18	36
2014	Non-visible minority	38	50	3	8	2	0	88	9	285
2011	Visible minority	49	37	0	13	0	0	87	13	36
2011	Non-visible minority	45	45	6	3	1	0	90	4	281
2008	Visible minority	43	41	5	8	0	3	86	8	37
2008	Non-visible minority	51	39	3	6	1	0	90	7	294

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	23	4	4	0	0	2	92	4	52
2019	Non-visible minority	57	25	7	9	1	0	0	83	10	331
2017	Visible minority	63	21	10	0	4	0	2	86	4	45
2017	Non-visible minority	55	22	7	13	3	0	0	77	16	297
2014	Visible minority	61	23	8	5	3	0	0	84	8	36
2014	Non-visible minority	48	27	11	10	3	0	0	76	13	286
2011	Visible minority	66	19	8	5	0	0	3	86	6	36
2011	Non-visible minority	48	26	10	11	4	0	0	75	15	281
2008	Visible minority	46	19	11	14	8	3	0	67	22	37
2008	Non-visible minority	45	27	6	15	6	0	0	72	22	294

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	38	7	5	0	87	5	53
2019	Non-visible minority	48	37	5	8	2	85	10	329
2017	Visible minority	54	31	6	6	2	86	8	45
2017	Non-visible minority	46	32	7	9	6	78	15	297
2014	Visible minority	37	38	8	14	3	76	16	36
2014	Non-visible minority	47	32	6	10	5	79	14	286
2011	Visible minority	44	40	11	5	0	84	5	36
2011	Non-visible minority	45	37	8	7	3	82	10	281

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	49	8	8	2	0	0	83	9	53
2019	Non-visible minority	47	39	8	4	2	0	0	86	6	333
2018	Visible minority	23	54	9	9	0	3	2	81	10	43
2018	Non-visible minority	38	44	9	6	2	0	1	83	8	311
2017	Visible minority	40	42	10	8	0	0	0	81	8	45
2017	Non-visible minority	41	36	10	10	3	0	0	77	13	297
2014	Visible minority	30	36	8	10	12	0	3	68	23	36
2014	Non-visible minority	30	43	13	7	5	1	1	75	12	286
2011	Visible minority	36	40	8	8	8	0	0	76	16	36
2011	Non-visible minority	31	44	13	6	3	0	3	77	9	281
2008	Visible minority	30	35	19	5	8	0	3	67	14	37
2008	Non-visible minority	29	45	16	6	2	0	2	75	9	294

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	45	8	4	0	89	4	52
2019	Non-visible minority	51	35	8	4	2	86	6	331
2017	Visible minority	44	37	14	4	0	81	4	45
2017	Non-visible minority	58	30	6	4	2	88	6	297
2014	Visible minority	29	50	8	3	10	79	12	36
2014	Non-visible minority	47	37	10	5	0	84	6	286

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	34	8	4	2	2	0	86	6	53
2019	Non-visible minority	61	26	7	4	1	1	0	88	5	331
2018	Visible minority	55	22	9	7	4	0	3	79	12	43
2018	Non-visible minority	64	25	5	4	2	0	0	89	6	309
2017	Visible minority	51	33	2	4	6	0	5	88	10	45
2017	Non-visible minority	53	30	8	4	4	0	1	84	8	297
2014	Visible minority	43	27	10	8	12	0	0	69	20	36
2014	Non-visible minority	44	32	11	8	5	0	1	76	13	284
2011	Visible minority	36	45	11	5	3	0	0	81	8	36
2011	Non-visible minority	43	38	9	6	3	0	1	81	9	280

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	45	6	9	2	0	83	11	53
2019	Non-visible minority	47	37	6	6	4	0	84	10	332
2018	Visible minority	29	48	12	7	4	0	77	11	43
2018	Non-visible minority	44	38	8	6	3	0	83	9	309
2017	Visible minority	33	50	8	8	0	2	84	8	45
2017	Non-visible minority	34	46	11	6	3	0	80	9	295
2014	Visible minority	44	37	6	0	13	0	81	13	36
2014	Non-visible minority	39	40	13	6	2	0	78	8	286
2011	Visible minority	34	32	18	16	0	0	66	16	36
2011	Non-visible minority	42	39	10	6	4	0	81	10	280
2008	Visible minority	32	43	11	3	8	3	78	11	37
2008	Non-visible minority	41	37	10	7	4	0	79	11	294

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	33	15	12	7	0	65	19	52
2019	Non-visible minority	39	38	9	8	5	1	77	13	332
2018	Visible minority	26	36	17	13	9	0	61	22	42
2018	Non-visible minority	39	39	10	7	6	0	77	13	309
2017	Visible minority	40	30	10	10	9	0	71	19	45
2017	Non-visible minority	35	38	16	6	4	0	73	11	296
2014	Visible minority	22	38	5	18	14	3	62	32	35
2014	Non-visible minority	34	35	13	11	7	0	69	18	286
2011	Visible minority	26	24	18	13	19	0	50	32	36
2011	Non-visible minority	29	39	16	9	7	0	67	17	279

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	44	13	15	4	0	67	19	52
2019	Non-visible minority	38	42	8	8	2	0	81	11	331
2018	Visible minority	27	51	12	6	4	0	78	11	43
2018	Non-visible minority	37	44	9	6	3	0	82	9	310
2017	Visible minority	31	44	8	10	4	2	77	15	45
2017	Non-visible minority	37	44	10	6	3	0	80	10	297

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	42	8	6	2	0	85	8	52
2019	Non-visible minority	52	38	4	3	2	0	90	5	330
2018	Visible minority	52	40	6	2	0	0	91	2	43
2018	Non-visible minority	59	38	2	1	1	0	96	2	310
2017	Visible minority	54	34	6	2	2	2	90	4	45
2017	Non-visible minority	50	41	6	2	2	0	90	4	297
2014	Visible minority	44	40	3	5	3	5	89	8	36
2014	Non-visible minority	47	37	9	5	1	0	85	6	286
2011	Visible minority	55	29	11	5	0	0	84	5	36
2011	Non-visible minority	47	39	8	4	2	0	86	6	281
2008	Visible minority	51	30	11	3	3	3	83	6	37
2008	Non-visible minority	52	36	7	3	1	1	89	4	294

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	33	16	6	9	69	15	52
2019	Non-visible minority	46	32	8	10	4	78	14	332
2018	Visible minority	23	41	23	11	2	64	13	42
2018	Non-visible minority	41	38	11	7	4	78	10	309
2017	Visible minority	38	37	11	8	6	75	14	45
2017	Non-visible minority	36	40	13	6	5	76	11	297

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	37	6	2	2	90	4	52
2019	Non-visible minority	58	31	6	3	2	89	5	330
2018	Visible minority	48	41	9	2	0	89	2	43
2018	Non-visible minority	53	36	7	3	1	89	4	307
2017	Visible minority	48	44	2	4	2	92	6	45
2017	Non-visible minority	51	37	8	3	1	88	4	296
2014	Visible minority	59	30	5	3	3	89	5	36
2014	Non-visible minority	58	31	8	3	0	89	3	286
2011	Visible minority	57	29	8	5	0	87	5	36
2011	Non-visible minority	57	31	10	3	0	88	3	280

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	35	15	10	7	2	0	67	18	52
2019	Non-visible minority	46	37	8	6	3	0	0	83	9	332
2018	Visible minority	26	42	18	5	6	0	3	70	12	43
2018	Non-visible minority	44	38	7	7	4	0	0	82	11	306
2017	Visible minority	29	44	16	6	4	2	0	74	10	45
2017	Non-visible minority	46	37	7	6	4	0	0	83	10	296
2014	Visible minority	23	50	8	8	8	0	3	75	16	36
2014	Non-visible minority	34	41	10	10	6	0	0	75	15	285
2011	Visible minority	39	45	8	8	0	0	0	84	8	36
2011	Non-visible minority	35	42	10	7	4	1	1	78	12	279

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	34	20	8	7	0	0	65	15	52
2019	Non-visible minority	48	33	11	6	3	0	0	80	9	333
2018	Visible minority	21	46	15	16	0	3	0	69	16	41
2018	Non-visible minority	46	33	10	7	4	0	0	80	11	306
2017	Visible minority	34	33	18	10	4	2	0	68	14	45
2017	Non-visible minority	46	35	9	6	4	0	0	81	10	294
2014	Visible minority	23	39	9	11	15	0	3	64	26	36
2014	Non-visible minority	43	33	9	11	4	0	0	76	15	286

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	42	11	4	2	0	0	83	6	53
2019	Non-visible minority	45	39	10	3	1	0	1	86	4	329
2018	Visible minority	27	46	19	9	0	0	0	72	9	43
2018	Non-visible minority	43	35	14	5	3	0	0	78	7	310
2017	Visible minority	36	35	17	6	6	0	0	71	12	45
2017	Non-visible minority	38	44	9	4	4	0	0	83	8	295
2014	Visible minority	36	35	8	11	10	0	0	71	20	36
2014	Non-visible minority	37	41	11	6	3	1	0	79	10	286
2011	Visible minority	37	47	6	5	5	0	0	84	11	35
2011	Non-visible minority	40	43	9	5	2	1	1	84	7	281

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	34	9	6	0	0	85	6	53
2019	Non-visible minority	55	32	7	5	2	0	86	7	333
2018	Visible minority	32	53	9	5	2	0	84	7	43
2018	Non-visible minority	48	37	8	5	2	0	85	6	308
2017	Visible minority	42	41	8	6	4	0	82	10	45
2017	Non-visible minority	43	42	7	4	3	0	85	7	295
2014	Visible minority	45	39	3	3	10	0	84	13	36
2014	Non-visible minority	45	37	12	4	3	0	81	6	285
2011	Visible minority	44	35	19	3	0	0	79	3	36
2011	Non-visible minority	46	38	8	6	2	0	84	8	280
2008	Visible minority	38	46	5	3	5	3	86	8	37
2008	Non-visible minority	47	38	9	5	2	0	85	6	294

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	53	11	2	0	0	87	2	53
2019	Non-visible minority	52	32	10	4	2	0	84	5	328
2018	Visible minority	35	48	13	4	0	0	83	4	43
2018	Non-visible minority	47	36	12	4	1	0	83	5	311
2017	Visible minority	54	34	12	0	0	0	88	0	45
2017	Non-visible minority	47	37	10	4	2	1	84	6	297
2014	Visible minority	30	48	10	10	3	0	77	12	36
2014	Non-visible minority	34	38	17	9	2	0	72	11	285
2011	Visible minority	24	53	15	8	0	0	77	8	36
2011	Non-visible minority	33	36	20	6	5	0	69	11	281
2008	Visible minority	22	51	19	5	3	0	73	8	37
2008	Non-visible minority	26	37	20	11	5	1	64	16	292

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	10	40	29	12	2	0	41	18	52
2019	Non-visible minority	5	15	36	31	12	0	1	44	20	333
2018	Visible minority	9	17	24	42	7	0	0	49	26	43
2018	Non-visible minority	3	16	37	27	15	0	1	43	20	309
2017	Visible minority	4	13	35	25	17	0	6	44	18	43
2017	Non-visible minority	6	19	38	21	13	1	2	35	26	296
2014	Visible minority	11	24	37	14	13	0	0	27	36	35
2014	Non-visible minority	7	25	41	18	7	1	1	26	33	286
2011	Visible minority	16	20	32	16	13	0	3	30	37	36
2011	Non-visible minority	7	25	34	22	9	0	3	31	34	281
2008	Visible minority	16	22	30	19	8	0	5	29	40	37
2008	Non-visible minority	11	28	35	18	6	0	1	25	39	294

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	0	4	21	54	17	2	2	74	4	52
2019	Non-visible minority	2	7	24	38	26	2	1	66	9	331
2018	Visible minority	6	8	21	40	22	3	0	64	15	43
2018	Non-visible minority	3	7	29	37	21	0	2	60	11	310
2017	Visible minority	4	9	26	27	20	8	6	55	15	43
2017	Non-visible minority	5	13	34	26	17	1	4	45	19	296
2014	Visible minority	8	3	26	21	31	5	6	58	12	36
2014	Non-visible minority	5	9	22	38	22	2	3	63	14	286
2011	Visible minority	11	5	18	32	20	0	13	60	19	36
2011	Non-visible minority	4	10	22	34	20	2	7	59	16	281
2008	Visible minority	8	14	27	24	19	3	5	47	24	37
2008	Non-visible minority	4	16	30	30	15	2	3	47	21	293

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	18	24	35	14	2	0	49	27	51
2019	Non-visible minority	5	16	32	27	17	1	1	45	22	331
2018	Visible minority	15	16	22	33	12	3	0	46	31	43
2018	Non-visible minority	8	14	35	25	16	1	1	42	22	309
2017	Visible minority	17	8	25	25	19	0	6	46	27	44
2017	Non-visible minority	9	17	33	23	14	2	3	39	27	297
2014	Visible minority	19	16	42	13	3	3	5	17	38	36
2014	Non-visible minority	10	22	32	21	11	1	3	33	34	286
2011	Visible minority	19	8	27	20	13	0	13	38	31	36
2011	Non-visible minority	6	22	26	29	12	2	3	43	30	281
2008	Visible minority	11	31	25	17	8	3	6	27	45	36
2008	Non-visible minority	9	24	36	18	8	1	4	28	34	292

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	4	38	39	15	2	0	55	6	52
2019	Non-visible minority	2	11	33	31	22	1	1	54	13	330
2018	Visible minority	2	7	32	49	7	0	3	58	10	43
2018	Non-visible minority	2	11	37	32	17	0	1	50	13	309
2017	Visible minority	4	8	21	35	22	0	10	64	13	43
2017	Non-visible minority	5	10	35	30	18	0	2	49	15	293
2014	Visible minority	5	13	44	24	8	3	3	34	20	35
2014	Non-visible minority	8	19	36	24	10	1	2	35	28	285
2011	Visible minority	11	13	31	26	11	0	8	40	26	36
2011	Non-visible minority	7	22	33	24	12	1	2	37	30	281
2008	Visible minority	6	17	33	25	14	3	3	41	24	36
2008	Non-visible minority	8	19	38	22	10	1	1	32	28	294

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	12	29	27	25	0	6	55	14	52
2019	Non-visible minority	7	15	29	24	22	2	2	47	23	332
2018	Visible minority	4	12	36	32	10	3	3	44	17	43
2018	Non-visible minority	6	18	32	23	19	1	1	43	24	309
2017	Visible minority	11	6	15	25	31	2	10	64	19	43
2017	Non-visible minority	9	17	28	23	18	1	4	43	27	296
2014	Visible minority	11	23	44	9	8	3	3	17	36	36
2014	Non-visible minority	14	26	29	16	10	2	2	27	42	285
2011	Visible minority	19	13	28	8	24	0	8	35	35	36
2011	Non-visible minority	14	21	27	20	12	1	5	34	37	281
2008	Visible minority	14	16	14	27	24	0	5	54	31	37
2008	Non-visible minority	16	23	27	19	11	1	3	32	40	293

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	4	29	29	24	4	8	60	7	52
2019	Non-visible minority	5	13	22	29	24	3	4	57	19	330
2018	Visible minority	4	10	23	41	16	0	6	61	15	43
2018	Non-visible minority	6	14	33	21	22	2	2	45	21	308
2017	Visible minority	7	6	23	20	28	5	10	57	15	43
2017	Non-visible minority	10	17	25	27	17	1	3	46	28	296
2014	Visible minority	5	3	31	22	21	8	10	52	10	36
2014	Non-visible minority	4	11	23	34	19	6	3	58	17	286
2011	Visible minority	5	13	16	23	32	5	5	61	21	36
2011	Non-visible minority	2	16	25	28	20	2	6	53	20	281
2008	Visible minority	11	8	22	24	22	5	8	53	22	37
2008	Non-visible minority	8	14	27	27	13	5	6	45	24	293

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	8	33	29	17	6	4	51	13	52
2019	Non-visible minority	5	14	29	31	18	1	2	51	19	333
2018	Visible minority	4	10	34	41	7	0	3	50	15	43
2018	Non-visible minority	5	12	39	26	17	2	0	44	17	309
2017	Visible minority	6	13	31	23	18	2	8	45	21	44
2017	Non-visible minority	8	14	34	24	15	3	2	41	23	297
2014	Visible minority	26	13	18	29	5	5	3	38	43	36
2014	Non-visible minority	8	15	41	21	10	2	2	33	24	286

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	13	26	34	19	2	4	57	16	51
2019	Non-visible minority	3	10	27	34	25	0	2	60	12	333

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	27	8	5	2	0	0	85	7	53
2019	Non-visible minority	58	26	5	9	2	0	1	85	11	332
2017	Visible minority	59	23	8	6	2	0	2	84	8	45
2017	Non-visible minority	63	23	5	6	3	0	0	86	9	296
2014	Visible minority	58	27	0	5	3	0	7	91	9	36
2014	Non-visible minority	60	27	4	5	3	0	1	88	8	286
2011	Visible minority	68	22	5	0	3	0	3	92	3	36
2011	Non-visible minority	57	29	4	8	2	0	1	87	10	281
2008	Visible minority	50	19	8	11	6	3	3	74	18	36
2008	Non-visible minority	60	25	3	7	3	0	1	86	11	295

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	21	27	6	6	7	7	56	13	53
2019	Non-visible minority	29	30	20	9	3	6	4	65	13	330
2018	Visible minority	28	26	30	9	2	2	2	56	12	43
2018	Non-visible minority	27	36	12	10	5	7	2	70	17	310
2017	Visible minority	36	24	12	16	4	6	2	65	22	45
2017	Non-visible minority	29	34	13	7	5	7	4	71	14	296
2014	Visible minority	21	29	23	8	8	8	3	57	18	36
2014	Non-visible minority	26	31	14	7	9	6	6	66	18	286

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	25	22	2	9	0	67	11	52
2019	Non-visible minority	53	29	7	9	3	0	82	12	332
2018	Visible minority	38	32	9	15	4	2	72	19	43
2018	Non-visible minority	49	29	8	8	4	1	79	12	308
2017	Visible minority	44	28	8	10	8	2	74	18	45
2017	Non-visible minority	50	29	7	6	5	2	82	11	296
2014	Visible minority	37	26	14	8	15	0	63	23	36
2014	Non-visible minority	45	29	7	11	7	1	74	18	285

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	25	12	2	4	0	83	6	53
2019	Non-visible minority	53	36	6	4	1	0	89	5	332
2018	Visible minority	47	39	7	7	0	0	85	7	43
2018	Non-visible minority	51	34	8	6	1	0	85	7	310
2017	Visible minority	53	25	10	4	8	0	78	12	45
2017	Non-visible minority	51	35	6	5	1	1	87	7	297
2014	Visible minority	40	40	5	0	15	0	80	15	36
2014	Non-visible minority	44	38	6	9	3	0	83	11	286

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	36	14	2	7	77	9	53
2019	Non-visible minority	52	35	7	5	1	88	5	333
2018	Visible minority	31	50	11	4	4	81	9	43
2018	Non-visible minority	46	40	8	4	2	86	6	309

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	19	17	6	2	0	6	74	8	53
2019	Non-visible minority	58	27	9	3	1	1	2	87	4	333

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	28	11	8	4	2	0	77	12	53
2019	Non-visible minority	49	29	10	6	4	1	0	79	10	333
2018	Visible minority	31	52	9	4	3	0	0	83	8	41
2018	Non-visible minority	44	36	8	8	2	0	1	81	11	310
2017	Visible minority	32	40	18	4	4	0	2	73	8	45
2017	Non-visible minority	43	35	9	6	4	1	1	80	10	297
2014	Visible minority	29	40	8	3	18	0	3	71	21	36
2014	Non-visible minority	43	31	13	8	3	1	1	75	12	286
2011	Visible minority	37	35	12	8	5	3	0	74	13	36
2011	Non-visible minority	39	36	11	5	7	1	1	76	12	281
2008	Visible minority	29	46	9	3	11	3	0	76	15	35
2008	Non-visible minority	37	40	10	8	4	0	1	78	12	294

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	19	9	9	2	4	0	79	12	53
2019	Non-visible minority	57	26	9	4	2	1	1	85	7	332
2018	Visible minority	42	37	11	7	3	0	0	79	10	42
2018	Non-visible minority	54	27	10	3	4	1	1	83	7	309
2017	Visible minority	47	25	12	6	4	4	2	76	10	45
2017	Non-visible minority	53	29	10	3	1	3	1	85	5	295
2014	Visible minority	43	29	11	0	18	0	0	71	18	36
2014	Non-visible minority	50	25	13	5	3	2	1	78	9	286
2011	Visible minority	41	35	11	0	8	5	0	80	8	36
2011	Non-visible minority	47	30	12	4	5	2	0	79	9	281
2008	Visible minority	40	34	11	3	6	3	3	79	9	35
2008	Non-visible minority	41	32	15	5	2	5	0	77	7	295

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	28	11	9	2	4	0	77	12	53
2019	Non-visible minority	55	29	8	6	2	0	0	84	8	330
2018	Visible minority	42	39	11	6	2	0	0	81	8	42
2018	Non-visible minority	48	33	8	6	3	0	1	82	10	306
2017	Visible minority	48	30	10	4	8	0	0	78	12	45
2017	Non-visible minority	49	34	7	6	3	1	1	84	9	296
2014	Visible minority	40	34	6	5	15	0	0	74	20	36
2014	Non-visible minority	44	32	11	9	4	0	1	76	12	286
2011	Visible minority	36	37	8	8	5	5	0	78	14	36
2011	Non-visible minority	42	36	9	5	6	0	1	79	12	281
2008	Visible minority	29	34	17	6	9	0	6	67	15	35
2008	Non-visible minority	41	37	11	8	3	1	0	79	11	295

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	83	13	2	2	0	0	0	96	2	53
2019	Non-visible minority	84	10	2	3	1	0	0	94	4	332
2017	Visible minority	78	14	2	0	2	0	4	96	2	44
2017	Non-visible minority	78	11	4	3	2	0	1	91	5	295
2014	Visible minority	55	32	0	3	3	0	7	94	6	36
2014	Non-visible minority	76	13	4	4	1	0	2	91	5	286
2011	Visible minority	70	14	5	5	0	3	3	89	5	36
2011	Non-visible minority	72	18	4	3	2	0	0	91	5	281
2008	Visible minority	69	17	6	3	3	0	3	89	6	36
2008	Non-visible minority	82	9	1	4	3	0	0	92	6	295

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	24	15	4	4	0	0	77	8	53
2019	Non-visible minority	66	21	4	5	1	1	1	89	6	333
2017	Visible minority	55	22	11	2	2	4	4	84	4	45
2017	Non-visible minority	55	21	8	4	4	4	4	83	8	297
2014	Visible minority	48	16	3	8	11	5	10	75	22	36
2014	Non-visible minority	45	27	7	5	5	5	5	80	12	286
2011	Visible minority	42	24	13	8	5	5	3	71	15	36
2011	Non-visible minority	46	25	7	7	5	4	5	79	13	280

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	24	10	4	4	0	0	83	8	53
2019	Non-visible minority	69	18	7	3	2	1	0	87	5	333
2018	Visible minority	55	28	11	0	5	0	0	84	5	42
2018	Non-visible minority	60	24	9	4	2	0	1	85	6	308
2017	Visible minority	58	16	8	4	8	4	2	79	12	45
2017	Non-visible minority	60	24	7	3	4	2	1	86	7	297

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	20	10	8	6	0	0	77	13	53
2019	Non-visible minority	60	23	10	5	2	0	0	82	8	332
2018	Visible minority	46	35	11	4	3	0	0	81	7	42
2018	Non-visible minority	55	26	8	7	4	0	2	82	10	310
2017	Visible minority	55	25	8	4	8	0	0	80	12	45
2017	Non-visible minority	53	29	7	5	4	0	1	83	9	297
2014	Visible minority	48	27	5	3	18	0	0	74	20	36
2014	Non-visible minority	49	29	8	6	6	1	1	79	13	286

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	40	20	10	0	0	21	63	12	10
2019	Non-visible minority	23	47	16	12	0	3	0	72	12	122

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	45	8	7	4	6	2	80	12	53
2019	Non-visible minority	34	38	11	9	3	4	0	76	13	332
2018	Visible minority	27	47	16	4	2	3	0	77	7	43
2018	Non-visible minority	38	37	12	8	2	3	0	77	11	310
2017	Visible minority	33	29	18	10	6	4	0	64	17	45
2017	Non-visible minority	27	36	16	9	5	5	1	67	15	296
2014	Visible minority	29	43	14	0	12	0	3	73	13	36
2014	Non-visible minority	22	45	13	7	8	5	0	71	15	285
2011	Visible minority	34	27	19	5	11	5	0	63	17	36
2011	Non-visible minority	21	37	19	12	5	6	1	62	18	281

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	39	14	9	4	2	0	73	13	52
2019	Non-visible minority	38	37	11	9	4	1	0	76	12	331
2018	Visible minority	33	36	16	9	2	3	0	71	12	43
2018	Non-visible minority	38	38	11	8	4	2	0	76	12	309
2017	Visible minority	31	40	12	10	8	0	0	70	18	45
2017	Non-visible minority	29	35	17	11	5	2	0	66	16	297
2014	Visible minority	34	35	11	3	15	0	3	70	18	36
2014	Non-visible minority	25	41	16	9	8	0	0	67	17	286
2011	Visible minority	34	29	20	11	5	0	0	64	16	36
2011	Non-visible minority	23	42	17	8	7	2	0	67	15	280
2008	Visible minority	31	31	22	6	6	6	0	65	12	36
2008	Non-visible minority	26	45	13	9	6	1	0	72	15	295

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	32	23	6	2	7	0	67	8	53
2019	Non-visible minority	31	39	15	9	3	3	0	73	12	332
2018	Visible minority	20	40	19	14	2	5	0	64	17	43
2018	Non-visible minority	33	38	17	7	2	3	0	73	9	308
2017	Visible minority	27	33	13	10	8	7	2	66	20	45
2017	Non-visible minority	24	36	18	12	3	7	0	65	16	297
2014	Visible minority	16	46	11	5	15	3	3	66	22	35
2014	Non-visible minority	19	39	22	10	4	5	0	62	15	286
2011	Visible minority	21	50	19	3	3	5	0	74	6	36
2011	Non-visible minority	19	46	22	9	2	3	0	66	11	281
2008	Visible minority	17	31	28	11	3	11	0	53	16	36
2008	Non-visible minority	20	44	18	11	3	4	0	67	15	295

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	36	15	11	11	0	0	63	22	53
2019	Non-visible minority	24	39	18	11	6	2	0	65	17	329
2018	Visible minority	16	55	14	9	6	0	0	71	16	43
2018	Non-visible minority	26	40	17	10	5	2	0	66	16	310
2017	Visible minority	25	28	14	10	14	9	0	58	26	45
2017	Non-visible minority	22	37	17	13	6	3	0	62	20	297
2014	Visible minority	21	40	14	8	15	0	3	62	24	36
2014	Non-visible minority	17	38	20	15	8	2	0	56	23	286
2011	Visible minority	36	32	13	13	3	3	0	70	17	36
2011	Non-visible minority	22	48	12	14	3	1	0	71	17	281
2008	Visible minority	26	40	11	14	6	3	0	68	21	35
2008	Non-visible minority	22	50	14	10	3	1	0	73	13	294

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	36	21	0	2	2	2	77	2	53
2019	Non-visible minority	49	33	11	5	1	2	0	84	6	331

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	38	11	10	4	0	0	75	13	53
2019	Non-visible minority	38	44	12	4	1	1	0	83	5	331
2018	Visible minority	25	55	9	12	0	0	0	80	12	43
2018	Non-visible minority	35	45	12	7	1	0	0	80	8	309
2017	Visible minority	42	34	11	4	4	5	0	80	8	45
2017	Non-visible minority	36	45	9	6	1	1	1	83	7	297
2014	Visible minority	37	53	10	0	0	0	0	90	0	36
2014	Non-visible minority	44	46	7	1	2	0	0	90	3	286
2011	Visible minority	36	40	13	3	5	3	0	78	8	36
2011	Non-visible minority	32	47	12	5	2	1	0	80	7	280

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	39	19	7	7	2	0	65	15	53
2019	Non-visible minority	21	44	20	9	3	3	0	67	12	331

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	28	19	15	7	2	4	56	24	53
2019	Non-visible minority	36	32	14	12	4	3	0	69	16	331
2018	Visible minority	13	35	20	15	5	5	7	55	22	43
2018	Non-visible minority	33	38	13	10	3	3	0	74	13	310
2017	Visible minority	37	30	20	10	2	2	0	68	12	45
2017	Non-visible minority	32	38	11	9	5	4	1	73	15	297
2014	Visible minority	29	31	5	11	15	8	0	66	28	36
2014	Non-visible minority	40	35	10	7	6	3	0	77	13	286
2011	Visible minority	34	29	11	8	13	0	4	66	22	36
2011	Non-visible minority	34	32	12	9	5	6	2	72	15	280
2008	Visible minority	31	28	8	14	14	6	0	62	29	36
2008	Non-visible minority	33	35	12	7	6	5	2	73	15	295

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	30	25	10	0	0	0	65	10	51
2019	Non-visible minority	35	36	18	7	2	2	0	73	9	331
2018	Visible minority	18	47	17	15	0	0	2	66	16	41
2018	Non-visible minority	29	46	16	6	2	1	0	76	8	309

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	17	19	17	9	17	4	43	33	53
2019	Non-visible minority	21	19	24	13	10	10	3	46	26	330
2018	Visible minority	4	27	11	20	9	16	12	43	41	43
2018	Non-visible minority	18	19	21	15	10	13	4	45	30	310
2017	Visible minority	19	22	16	10	16	14	4	50	31	45
2017	Non-visible minority	14	24	17	14	13	16	3	47	33	297
2014	Visible minority	8	16	16	18	21	13	8	30	50	36
2014	Non-visible minority	13	17	21	15	15	17	3	38	37	286
2011	Visible minority	20	16	16	11	21	11	5	43	38	36
2011	Non-visible minority	10	16	17	14	15	20	7	37	40	281

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	31	16	16	9	0	0	59	26	53
2019	Non-visible minority	31	41	13	8	5	1	0	73	14	332
2018	Visible minority	23	37	19	17	2	2	0	61	20	42
2018	Non-visible minority	28	41	17	7	6	1	0	70	13	310
2017	Visible minority	27	46	14	0	10	2	2	76	10	45
2017	Non-visible minority	32	40	10	8	6	3	0	75	15	296
2014	Visible minority	24	40	11	8	15	0	3	65	23	36
2014	Non-visible minority	31	37	14	9	6	1	0	70	15	285
2011	Visible minority	36	32	8	8	11	3	3	72	20	36
2011	Non-visible minority	32	38	14	8	5	1	1	72	13	281
2008	Visible minority	19	35	14	11	16	3	3	57	29	37
2008	Non-visible minority	23	44	15	10	5	2	0	69	16	294

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	22	10	19	19	2	4	50	40	53
2019	Non-visible minority	25	32	13	14	13	2	3	59	28	332
2018	Visible minority	19	42	11	5	16	3	4	65	23	43
2018	Non-visible minority	24	32	13	12	14	2	3	59	28	309
2017	Visible minority	21	25	16	8	23	0	7	49	34	45
2017	Non-visible minority	22	34	13	12	16	2	1	58	28	296
2014	Visible minority	11	29	13	13	22	3	10	45	40	36
2014	Non-visible minority	19	30	15	18	14	1	2	52	33	286
2011	Visible minority	21	19	12	13	32	3	0	41	46	36
2011	Non-visible minority	21	27	12	22	13	1	4	50	37	281
2008	Visible minority	14	32	3	19	30	3	0	47	50	37
2008	Non-visible minority	17	34	15	14	13	3	4	55	29	292

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	27	15	2	0	0	0	83	2	53
2019	Non-visible minority	57	22	10	4	3	1	3	83	7	332

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	17	8	4	6	0	6	82	10	53
2019	Non-visible minority	71	9	6	2	3	0	9	88	6	332

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	28	10	11	4	0	0	75	15	53
2019	Non-visible minority	63	18	10	2	2	2	3	86	4	330

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	24	10	13	6	2	0	71	19	53
2019	Non-visible minority	57	22	9	4	2	2	4	84	7	331

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	15	13	11	6	2	6	67	18	53
2019	Non-visible minority	63	15	7	3	2	2	8	86	6	328

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	15	9	6	0	2	8	83	6	53
2019	Non-visible minority	75	11	4	2	1	1	5	91	4	331

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	11	8	9	8	5	4	72	19	53
2019	Non-visible minority	78	6	4	3	2	2	4	90	6	326

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	6	4	2	0	0	19	93	2	53
2019	Non-visible minority	81	5	2	1	1	1	10	96	2	331

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	40	21	9	2	4	0	67	12	53
2019	Non-visible minority	33	48	10	5	2	1	1	83	7	331
2018	Visible minority	20	34	23	9	6	6	3	58	16	43
2018	Non-visible minority	35	38	16	5	4	0	1	75	9	309
2017	Visible minority	21	42	16	8	8	4	2	67	17	45
2017	Non-visible minority	31	41	15	6	4	3	0	74	11	297

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	53	10	4	8	2	0	78	12	51
2019	Non-visible minority	40	39	12	5	1	3	1	81	6	328
2018	Visible minority	32	43	9	13	0	2	0	77	13	43
2018	Non-visible minority	45	39	8	5	2	1	0	85	7	309
2017	Visible minority	41	31	12	12	4	0	0	73	16	45
2017	Non-visible minority	41	42	9	5	1	2	0	85	6	297
2014	Visible minority	37	29	8	8	18	0	0	66	26	36
2014	Non-visible minority	43	39	9	3	3	2	0	85	6	286
2011	Visible minority	38	22	8	13	11	5	3	65	26	36
2011	Non-visible minority	36	40	14	4	3	3	0	78	8	279

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	40	13	9	6	0	0	72	15	53
2019	Non-visible minority	39	40	11	4	2	4	1	83	6	330
2018	Visible minority	32	32	21	16	0	0	0	64	16	43
2018	Non-visible minority	42	38	12	3	2	3	0	83	5	311
2017	Visible minority	27	34	13	4	14	8	0	66	20	45
2017	Non-visible minority	40	40	10	4	2	4	0	83	6	297
2014	Visible minority	28	35	8	8	20	0	0	64	28	36
2014	Non-visible minority	50	38	5	2	1	3	0	91	3	286

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	27	11	5	0	0	0	83	5	53
2019	Non-visible minority	59	30	6	3	1	0	1	90	4	328
2018	Visible minority	52	36	12	0	0	0	0	88	0	42
2018	Non-visible minority	57	35	4	2	1	0	0	92	4	310
2017	Visible minority	53	27	9	10	2	0	0	80	12	45
2017	Non-visible minority	53	35	5	4	2	1	0	89	6	297
2014	Visible minority	45	35	3	0	18	0	0	80	18	36
2014	Non-visible minority	49	39	4	5	3	0	0	88	8	285
2011	Visible minority	52	21	11	11	5	0	0	73	16	36
2011	Non-visible minority	46	39	7	5	3	0	0	86	8	280
2008	Visible minority	46	31	9	9	6	0	0	77	14	35
2008	Non-visible minority	48	35	11	3	3	0	0	83	6	293

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	26	8	6	9	0	0	77	15	52
2019	Non-visible minority	61	27	7	2	2	0	1	89	4	330
2018	Visible minority	47	29	14	7	0	3	0	78	8	43
2018	Non-visible minority	61	25	9	2	2	0	0	86	5	309
2017	Visible minority	51	25	8	14	2	0	0	76	16	45
2017	Non-visible minority	49	33	10	5	2	1	0	83	7	296
2014	Visible minority	45	29	12	3	11	0	0	74	13	36
2014	Non-visible minority	46	36	7	7	5	0	0	82	11	286
2011	Visible minority	49	21	13	11	5	0	0	71	16	36
2011	Non-visible minority	49	30	12	4	4	0	0	80	8	280

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	31	10	11	6	0	73	17	52
2019	Non-visible minority	56	32	5	5	1	1	89	6	330
2018	Visible minority	41	33	18	7	0	0	75	7	43
2018	Non-visible minority	56	31	8	5	1	0	86	6	309
2017	Visible minority	43	33	8	14	2	0	76	16	45
2017	Non-visible minority	47	34	12	4	3	0	81	7	297
2014	Visible minority	45	27	8	3	18	0	72	20	36
2014	Non-visible minority	41	38	10	6	4	0	79	10	286
2011	Visible minority	44	24	19	11	3	0	68	13	36
2011	Non-visible minority	45	36	10	6	4	0	80	10	279
2008	Visible minority	39	31	19	8	3	0	69	11	36
2008	Non-visible minority	41	42	8	5	3	0	84	8	295

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	40	13	6	11	0	0	70	17	53
2019	Non-visible minority	50	30	8	7	2	2	1	83	9	332
2018	Visible minority	36	30	13	12	4	5	0	69	17	43
2018	Non-visible minority	50	26	10	7	3	2	1	79	11	310
2017	Visible minority	43	16	16	16	4	5	0	63	21	44
2017	Non-visible minority	41	25	17	8	4	5	0	70	13	297
2014	Visible minority	31	27	21	3	16	0	3	60	19	36
2014	Non-visible minority	43	27	13	8	5	3	0	73	14	286
2011	Visible minority	35	25	9	20	11	0	0	60	31	35
2011	Non-visible minority	45	24	13	6	6	5	0	73	13	280
2008	Visible minority	25	25	8	17	19	6	0	53	38	36
2008	Non-visible minority	42	28	13	7	5	3	1	74	13	295

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	27	37	36	53
2019	Non-visible minority	24	42	35	333
2018	Visible minority	34	32	33	43
2018	Non-visible minority	25	43	33	310
2017	Visible minority	38	24	39	45
2017	Non-visible minority	30	38	32	297
2014	Visible minority	29	42	29	36
2014	Non-visible minority	24	44	32	286
2011	Visible minority	26	34	40	36
2011	Non-visible minority	28	41	31	281

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	8	14	64	0	8	7	14
2019	Non-visible minority	14	42	34	1	1	7	79
2018	Visible minority	12	39	34	0	0	15	15
2018	Non-visible minority	14	36	36	0	8	7	78
2017	Visible minority	10	9	31	10	34	6	16
2017	Non-visible minority	12	25	50	5	2	6	90
2014	Visible minority	0	18	64	0	9999	18	11
2014	Non-visible minority	24	28	36	7	9999	6	69
2011	Visible minority	21	0	59	0	9999	20	10
2011	Non-visible minority	26	19	40	9	9999	6	77

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	53	15	13	2	0	0	70	15	53
2019	Non-visible minority	32	42	11	8	2	0	5	78	11	332

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	33	13	2	4	2	0	81	6	52
2019	Non-visible minority	55	24	9	2	0	6	4	88	2	333

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	53
2019	Non-visible minority	12	88	333
2018	Visible minority	18	82	42
2018	Non-visible minority	12	88	309

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	53
2019	Non-visible minority	14	86	333

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	17	25	6	4	32	8	43	16	53
2019	Non-visible minority	17	16	17	7	4	32	7	53	19	331
2018	Visible minority	16	19	23	10	5	27	0	48	20	42
2018	Non-visible minority	18	15	18	5	3	32	9	55	14	309
2017	Visible minority	15	16	14	6	6	23	20	55	20	45
2017	Non-visible minority	12	22	17	5	6	30	8	55	17	297
2014	Visible minority	0	23	24	3	11	36	3	39	22	36
2014	Non-visible minority	14	13	16	5	6	37	8	50	20	286

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	30	19	6	4	13	4	66	11	53
2019	Non-visible minority	33	30	17	6	3	11	1	71	10	333
2018	Visible minority	23	45	17	4	3	7	0	73	8	42
2018	Non-visible minority	31	37	17	5	2	8	0	74	8	309
2017	Visible minority	33	25	14	6	4	14	4	71	11	45
2017	Non-visible minority	25	36	16	7	6	10	1	68	14	296
2014	Visible minority	3	40	16	0	18	24	0	56	23	36
2014	Non-visible minority	24	29	18	4	5	19	1	66	11	285
2011	Visible minority	25	32	22	5	11	5	0	60	17	36
2011	Non-visible minority	29	33	18	4	3	13	0	72	8	281

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	53
2019	Non-visible minority	6	94	333
2018	Visible minority	13	87	43
2018	Non-visible minority	6	94	308

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	53
2019	Non-visible minority	8	92	333

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	13	23	8	4	38	6	39	20	53
2019	Non-visible minority	17	13	16	5	2	38	9	58	13	330
2018	Visible minority	9	11	34	10	3	28	5	30	19	43
2018	Non-visible minority	20	17	17	2	2	35	7	64	7	308
2017	Visible minority	13	14	11	10	7	28	15	49	31	45
2017	Non-visible minority	16	17	16	1	3	41	6	62	8	294
2014	Visible minority	5	18	24	0	13	27	12	38	22	36
2014	Non-visible minority	13	16	14	3	1	47	6	61	9	286

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	24	25	6	4	13	2	60	11	53
2019	Non-visible minority	32	29	19	5	1	12	2	71	8	332
2018	Visible minority	23	36	24	5	3	7	2	65	9	43
2018	Non-visible minority	33	33	18	3	2	12	0	74	6	310
2017	Visible minority	29	30	19	6	4	12	0	67	11	45
2017	Non-visible minority	29	33	15	3	3	14	2	75	7	296
2014	Visible minority	13	32	21	8	8	16	3	55	19	36
2014	Non-visible minority	27	28	14	3	2	24	1	74	6	284
2011	Visible minority	41	27	11	11	5	5	0	72	17	36
2011	Non-visible minority	35	36	11	2	2	13	1	82	5	281

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	19	25	19	7	2	0	47	27	52
2019	Non-visible minority	31	32	19	8	9	0	1	64	17	333
2018	Visible minority	21	34	19	7	18	0	0	55	26	42
2018	Non-visible minority	27	24	22	11	15	0	2	51	26	311
2017	Visible minority	21	31	20	14	12	0	2	52	27	45
2017	Non-visible minority	21	21	21	16	21	0	1	42	37	297

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	43	16	15	2	2	2	66	18	52
2019	Non-visible minority	26	31	27	10	5	0	1	58	15	332
2018	Visible minority	8	52	27	4	8	0	2	61	12	42
2018	Non-visible minority	20	32	31	12	4	0	0	52	17	311
2017	Visible minority	25	33	29	11	0	0	2	59	12	44
2017	Non-visible minority	17	29	31	14	7	0	2	47	22	295

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	31	25	4	6	10	62	10	52
2019	Non-visible minority	37	29	21	8	4	1	67	12	330
2018	Visible minority	14	45	26	7	2	5	63	9	42
2018	Non-visible minority	26	36	27	8	3	0	62	11	309
2017	Visible minority	31	37	17	4	10	2	69	14	45
2017	Non-visible minority	20	37	23	10	8	2	58	18	296

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	27	27	13	6	0	4	53	20	53
2019	Non-visible minority	28	29	20	14	8	1	1	58	22	332
2018	Visible minority	14	41	25	13	8	0	0	55	21	42
2018	Non-visible minority	20	26	28	16	9	0	1	46	25	310
2017	Visible minority	29	28	16	16	4	2	4	61	22	45
2017	Non-visible minority	18	29	24	16	10	0	3	49	27	296

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	22	10	8	2	0	14	77	11	51
2019	Non-visible minority	58	28	8	2	1	0	3	88	4	332
2018	Visible minority	41	40	8	0	2	3	7	89	2	42
2018	Non-visible minority	53	29	12	2	1	0	3	85	3	310
2017	Visible minority	49	15	14	6	2	0	14	75	9	45
2017	Non-visible minority	44	30	15	2	1	0	8	80	3	296

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	21	19	8	10	2	63	18	52
2019	Non-visible minority	45	27	15	8	4	1	73	12	332
2018	Visible minority	36	30	25	5	4	0	66	9	43
2018	Non-visible minority	39	32	15	9	5	1	72	13	310
2017	Visible minority	29	35	19	15	0	2	65	16	45
2017	Non-visible minority	30	36	19	7	7	1	66	14	293

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	26	26	9	4	2	0	60	13	53
2019	Non-visible minority	40	36	16	5	1	0	1	78	6	331
2018	Visible minority	29	32	16	15	5	3	0	63	20	42
2018	Non-visible minority	34	38	16	6	3	0	1	73	10	311
2017	Visible minority	26	14	34	14	6	2	4	43	21	45
2017	Non-visible minority	30	37	21	6	5	0	1	68	11	292

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	38	21	10	4	0	4	64	14	52
2019	Non-visible minority	36	40	16	6	1	0	1	76	7	330
2018	Visible minority	21	29	31	14	2	0	2	51	17	41
2018	Non-visible minority	34	39	17	6	2	1	1	75	8	309
2017	Visible minority	23	38	19	10	4	0	6	65	15	45
2017	Non-visible minority	25	37	24	10	3	0	1	63	13	292

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	32	15	17	4	0	2	63	21	53
2019	Non-visible minority	42	32	14	7	4	0	1	75	11	331
2018	Visible minority	18	31	34	15	2	0	0	50	17	42
2018	Non-visible minority	38	35	15	6	4	0	1	74	10	309
2017	Visible minority	29	23	22	10	6	2	8	58	17	45
2017	Non-visible minority	32	34	18	8	5	0	1	67	14	293

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	17	14	14	13	0	2	58	28	52
2019	Non-visible minority	53	25	12	4	5	0	1	79	9	329

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	30	17	8	4	0	2	70	12	53
2019	Non-visible minority	47	32	12	6	2	0	1	79	8	328
2018	Visible minority	29	36	24	4	4	3	0	67	9	41
2018	Non-visible minority	38	34	21	4	2	0	1	73	6	311
2017	Visible minority	34	35	19	8	2	0	2	71	10	45
2017	Non-visible minority	31	37	21	6	3	1	1	69	9	293

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	16	10	2	2	0	6	85	4	51
2019	Non-visible minority	57	25	10	2	4	0	1	83	7	329
2018	Visible minority	58	27	5	2	0	2	5	92	2	41
2018	Non-visible minority	55	20	16	4	2	0	2	77	7	310
2017	Visible minority	70	18	4	2	2	0	4	92	4	45
2017	Non-visible minority	57	23	10	6	2	0	2	81	9	296

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	12	2	0	2	0	18	95	2	52
2019	Non-visible minority	78	9	1	1	2	0	9	96	3	330
2018	Visible minority	70	18	5	0	0	2	5	94	0	42
2018	Non-visible minority	78	12	3	1	1	0	5	94	2	310

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	17	2	10	15	0	4	72	26	53
2019	Non-visible minority	74	10	8	2	2	1	1	87	5	332
2018	Visible minority	56	14	15	5	5	0	4	73	11	42
2018	Non-visible minority	72	13	6	2	4	0	3	89	5	309
2017	Visible minority	62	12	6	6	6	2	7	81	13	45
2017	Non-visible minority	72	14	4	3	3	1	2	90	7	295

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	32	6	8	5	0	2	81	14	53
2019	Non-visible minority	59	25	9	4	1	0	1	85	5	331
2018	Visible minority	47	26	20	2	5	0	0	73	7	42
2018	Non-visible minority	51	26	16	3	3	0	2	78	6	307
2017	Visible minority	60	16	14	0	4	2	4	81	4	45
2017	Non-visible minority	51	28	14	2	3	1	2	81	5	294

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	23	2	13	9	0	2	75	23	53
2019	Non-visible minority	62	19	9	5	3	0	1	82	8	324
2018	Visible minority	52	23	10	11	5	0	0	74	16	42
2018	Non-visible minority	55	20	14	4	5	0	3	77	9	309
2017	Visible minority	61	18	6	6	2	2	4	85	9	44
2017	Non-visible minority	59	19	8	6	5	1	1	81	11	294

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	19	6	4	2	2	16	86	7	52
2019	Non-visible minority	56	16	6	2	0	1	20	90	3	329
2018	Visible minority	52	19	2	2	0	0	24	94	3	41
2018	Non-visible minority	53	16	5	1	1	0	24	90	3	306
2017	Visible minority	63	8	2	6	0	0	21	90	7	45
2017	Non-visible minority	48	15	9	2	1	1	24	84	4	295

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	13	4	2	2	0	8	92	4	53
2019	Non-visible minority	72	18	5	1	1	0	3	93	2	328
2018	Visible minority	62	19	4	0	0	2	12	95	0	42
2018	Non-visible minority	70	17	4	2	1	0	5	92	4	307
2017	Visible minority	72	12	2	0	0	0	15	98	0	45
2017	Non-visible minority	69	18	5	1	0	0	7	93	1	294

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	9	7	8	7	4	77	15	53
2019	Non-visible minority	84	8	2	0	2	4	95	3	330
2018	Visible minority	55	25	8	5	3	4	83	8	42
2018	Non-visible minority	77	9	3	3	3	5	91	6	309
2017	Visible minority	73	8	2	4	2	10	90	7	45
2017	Non-visible minority	75	12	4	2	2	5	91	5	296

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	21	13	6	2	2	79	8	53
2019	Non-visible minority	51	26	17	2	2	2	79	4	330
2018	Visible minority	38	38	15	5	2	2	78	7	42
2018	Non-visible minority	49	27	16	4	3	1	77	7	308
2017	Visible minority	52	24	11	2	2	8	84	4	45
2017	Non-visible minority	47	32	14	4	2	1	80	6	295

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	35	32	9	2	0	56	11	53
2019	Non-visible minority	20	37	33	8	2	0	57	10	333
2018	Visible minority	13	32	38	14	2	0	45	16	43
2018	Non-visible minority	18	31	41	8	3	0	48	11	311
2017	Visible minority	16	35	43	2	4	0	51	6	45
2017	Non-visible minority	10	33	40	12	4	1	43	16	296

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	13	42	32	11	43	15	53
2019	Non-visible minority	6	12	37	27	17	44	18	331
2018	Visible minority	0	16	44	30	9	39	16	42
2018	Non-visible minority	4	14	41	24	17	41	19	308
2017	Visible minority	2	12	28	43	15	58	14	45
2017	Non-visible minority	5	15	42	27	11	38	20	296

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	40	19	6	4	9	0	69	11	53
2019	Non-visible minority	37	43	14	3	2	1	1	81	5	333
2018	Visible minority	36	36	16	12	0	0	0	72	12	43
2018	Non-visible minority	41	41	11	5	2	1	0	83	7	310
2017	Visible minority	34	48	6	4	4	2	2	86	8	45
2017	Non-visible minority	34	46	10	6	2	2	0	82	8	297

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	34	19	11	0	2	69	11	53
2019	Non-visible minority	37	40	13	7	3	1	77	10	333
2018	Visible minority	18	44	26	6	3	2	63	10	43
2018	Non-visible minority	37	38	16	4	4	0	75	8	311
2017	Visible minority	33	41	16	4	6	0	74	10	45
2017	Non-visible minority	24	44	19	6	5	2	69	11	297

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	53
2019	Non-visible minority	16	84	332
2017	Visible minority	21	79	45
2017	Non-visible minority	17	83	295
2014	Visible minority	16	84	36
2014	Non-visible minority	13	87	286

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	36	19	15	7	0	2	21	79	53
2019	Non-visible minority	26	34	20	9	9	2	1	27	73	332
2018	Visible minority	43	22	16	6	10	0	2	44	56	43
2018	Non-visible minority	32	24	23	10	9	2	1	33	67	310
2017	Visible minority	21	12	34	14	11	8	0	23	77	45
2017	Non-visible minority	28	22	16	15	14	3	0	30	70	297

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	41
2019	Non-visible minority	55	45	236

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	41
2019	Non-visible minority	44	56	234
2018	Visible minority	33	67	23
2018	Non-visible minority	30	70	203

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	32	16	12	17	2	5	51	32	40
2019	Non-visible minority	26	25	14	14	8	2	12	59	26	234
2018	Visible minority	17	20	21	11	22	0	8	41	36	24
2018	Non-visible minority	16	26	12	23	14	0	7	46	41	203
2017	Visible minority	36	16	12	9	27	0	0	53	36	31
2017	Non-visible minority	18	26	14	13	19	1	8	49	35	202

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	21	17	17	34	2	5	26	55	41
2019	Non-visible minority	6	14	17	14	31	5	13	24	55	234
2018	Visible minority	0	16	24	26	30	0	4	17	58	24
2018	Non-visible minority	4	11	14	21	45	1	5	15	70	203
2017	Visible minority	8	5	3	31	45	3	6	14	83	31
2017	Non-visible minority	3	8	10	16	51	3	9	13	76	201

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	19	15	6	9	0	9	66	16	53
2019	Non-visible minority	42	18	14	10	7	1	7	66	19	328
2018	Visible minority	33	20	13	9	8	2	14	63	21	43
2018	Non-visible minority	39	12	15	12	12	2	8	56	27	310

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment