2019 Public Service Employee Survey Results for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 45 0 2 0 0 0 98 2 49
2019 AS-01 56 44 0 0 0 0 0 100 0 16
2019 AS-02 38 62 0 0 0 0 0 100 0 13
2017 AS 54 42 2 0 2 0 0 96 2 50
2017 AS-01 52 42 0 0 6 0 0 94 6 17
2017 AS-02 27 64 9 0 0 0 0 91 0 11
2017 AS-04 54 46 0 0 0 0 0 100 0 13
2014 AS 62 32 4 2 0 0 0 94 2 50
2014 AS-01 59 35 5 0 0 0 0 95 0 20
2014 AS-02 40 40 10 10 0 0 0 80 10 10
2011 AS 80 17 1 1 0 0 0 97 1 70
2011 AS-01 74 22 4 0 0 0 0 96 0 27
2011 AS-02 91 0 0 9 0 0 0 91 9 11
2011 AS-04 85 15 0 0 0 0 0 100 0 13
2008 AS 73 22 4 2 0 0 0 94 2 51
2008 AS-01 60 35 5 0 0 0 0 95 0 20
2008 AS-02 90 10 0 0 0 0 0 100 0 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 37 8 10 0 0 0 82 10 49
2019 AS-01 38 44 0 19 0 0 0 81 19 16
2019 AS-02 46 31 15 8 0 0 0 77 8 13
2017 AS 42 44 6 9 0 0 0 85 9 50
2017 AS-01 29 46 6 19 0 0 0 75 19 17
2017 AS-02 36 55 0 9 0 0 0 91 9 11
2017 AS-04 38 54 8 0 0 0 0 92 0 13
2014 AS 46 44 4 6 0 0 0 90 6 50
2014 AS-01 44 46 0 10 0 0 0 90 10 20
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 51 30 6 11 1 0 0 81 13 70
2011 AS-01 48 30 4 15 4 0 0 78 19 27
2011 AS-02 55 27 9 9 0 0 0 82 9 11
2011 AS-04 62 15 0 23 0 0 0 77 23 13
2008 AS 39 35 10 14 2 0 0 75 16 51
2008 AS-01 35 40 10 10 5 0 0 75 15 20
2008 AS-02 40 40 0 20 0 0 0 80 20 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 42 2 0 0 0 0 98 0 48
2019 AS-01 63 38 0 0 0 0 0 100 0 16
2019 AS-02 46 54 0 0 0 0 0 100 0 13
2017 AS 59 33 2 0 7 0 0 91 7 49
2017 AS-01 41 46 0 0 13 0 0 87 13 17
2017 AS-02 82 9 9 0 0 0 0 91 0 11
2017 AS-04 41 51 0 0 8 0 0 92 8 12
2014 AS 66 28 0 6 0 0 0 94 6 50
2014 AS-01 59 41 0 0 0 0 0 100 0 20
2014 AS-02 60 20 0 20 0 0 0 80 20 10
2011 AS 63 24 4 6 3 0 0 87 9 70
2011 AS-01 52 37 7 4 0 0 0 89 4 27
2011 AS-02 73 18 0 9 0 0 0 91 9 11
2011 AS-04 85 15 0 0 0 0 0 100 0 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 31 10 13 2 0 2 74 15 48
2019 AS-01 44 44 6 0 6 0 0 88 6 16
2019 AS-02 42 17 17 25 0 0 0 58 25 12
2018 AS 31 49 8 7 3 0 2 82 10 61
2018 AS-01 29 52 14 5 0 0 0 81 5 21
2018 AS-02 13 44 6 19 13 0 6 60 33 16
2017 AS 50 32 8 2 7 0 2 83 9 50
2017 AS-01 35 35 12 0 13 0 6 74 14 17
2017 AS-02 64 9 9 9 9 0 0 73 18 11
2017 AS-04 39 61 0 0 0 0 0 100 0 13
2014 AS 58 24 6 12 0 0 0 82 12 50
2014 AS-01 49 30 5 15 0 0 0 80 15 20
2014 AS-02 70 10 10 10 0 0 0 80 10 10
2011 AS 49 39 7 6 0 0 0 87 6 70
2011 AS-01 44 37 11 7 0 0 0 81 7 27
2011 AS-02 55 36 9 0 0 0 0 91 0 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 63 24 10 4 0 0 0 86 4 51
2008 AS-01 55 15 25 5 0 0 0 70 5 20
2008 AS-02 80 10 0 10 0 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 42 4 2 0 0 0 94 2 48
2019 AS-01 53 40 7 0 0 0 0 93 0 15
2019 AS-02 54 46 0 0 0 0 0 100 0 13
2017 AS 60 34 2 2 2 0 0 94 4 49
2017 AS-01 54 40 0 0 6 0 0 94 6 17
2017 AS-02 64 27 0 9 0 0 0 91 9 11
2017 AS-04 54 46 0 0 0 0 0 100 0 13
2014 AS 58 36 2 4 0 0 0 94 4 50
2014 AS-01 65 30 5 0 0 0 0 95 0 20
2014 AS-02 40 40 0 20 0 0 0 80 20 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 31 2 4 4 0 0 90 8 49
2019 AS-01 56 19 6 6 13 0 0 75 19 16
2019 AS-02 62 38 0 0 0 0 0 100 0 13
2018 AS 59 25 11 3 2 0 0 84 5 61
2018 AS-01 52 33 10 5 0 0 0 86 5 21
2018 AS-02 75 19 6 0 0 0 0 94 0 16
2017 AS 49 38 8 0 2 2 2 90 2 50
2017 AS-01 42 46 0 0 6 0 6 94 6 17
2017 AS-02 45 45 9 0 0 0 0 91 0 11
2017 AS-04 47 30 15 0 0 8 0 84 0 13
2014 AS 50 36 12 0 0 0 2 88 0 50
2014 AS-01 49 35 10 0 0 0 5 89 0 20
2014 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS 56 29 11 1 3 0 0 84 4 70
2011 AS-01 52 26 11 4 7 0 0 78 11 27
2011 AS-02 55 27 18 0 0 0 0 82 0 11
2011 AS-04 77 8 15 0 0 0 0 85 0 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 39 8 8 0 0 0 84 8 49
2019 AS-01 50 31 6 13 0 0 0 81 13 16
2019 AS-02 46 23 23 8 0 0 0 69 8 13
2018 AS 30 52 11 3 3 0 0 82 7 61
2018 AS-01 10 62 19 5 5 0 0 71 10 21
2018 AS-02 38 50 6 0 6 0 0 88 6 16
2017 AS 36 48 10 2 5 0 0 84 7 50
2017 AS-01 29 47 12 0 13 0 0 75 13 17
2017 AS-02 27 55 18 0 0 0 0 82 0 11
2017 AS-04 46 54 0 0 0 0 0 100 0 13
2014 AS 44 42 8 4 2 0 0 86 6 50
2014 AS-01 49 30 10 5 5 0 0 80 10 20
2014 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS 51 41 4 3 0 0 0 93 3 70
2011 AS-01 37 52 7 4 0 0 0 89 4 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 31 69 0 0 0 0 0 100 0 13
2008 AS 52 28 12 6 2 0 0 80 8 50
2008 AS-01 47 16 21 11 5 0 0 63 16 19
2008 AS-02 50 50 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 35 18 10 2 0 0 69 12 49
2019 AS-01 38 31 6 25 0 0 0 69 25 16
2019 AS-02 31 38 31 0 0 0 0 69 0 13
2018 AS 38 26 16 11 7 0 2 65 18 61
2018 AS-01 33 29 14 10 10 0 5 65 20 21
2018 AS-02 50 25 19 0 6 0 0 75 6 16
2017 AS 32 41 6 16 4 2 0 74 20 50
2017 AS-01 29 48 6 12 6 0 0 77 17 17
2017 AS-02 27 45 9 18 0 0 0 73 18 11
2017 AS-04 38 24 8 15 8 8 0 67 25 13
2014 AS 26 48 8 16 2 0 0 74 18 50
2014 AS-01 44 35 15 5 0 0 0 80 5 20
2014 AS-02 20 50 0 20 10 0 0 70 30 10
2011 AS 27 36 19 14 4 0 0 63 19 70
2011 AS-01 26 37 19 11 7 0 0 63 19 27
2011 AS-02 36 18 27 18 0 0 0 55 18 11
2011 AS-04 23 38 31 0 8 0 0 62 8 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 33 41 14 12 0 0 0 73 12 49
2019 AS-01 38 38 6 19 0 0 0 75 19 16
2019 AS-02 31 46 15 8 0 0 0 77 8 13
2018 AS 34 41 8 11 2 0 3 78 14 61
2018 AS-01 29 43 5 14 5 0 5 75 20 21
2018 AS-02 38 44 13 0 0 0 6 87 0 16
2017 AS 34 40 18 0 7 2 0 75 7 50
2017 AS-01 35 35 18 0 13 0 0 69 13 17
2017 AS-02 27 45 18 0 9 0 0 73 9 11
2017 AS-04 30 39 23 0 0 8 0 75 0 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 46 13 0 0 0 0 88 0 48
2019 AS-01 33 47 20 0 0 0 0 80 0 15
2019 AS-02 46 46 8 0 0 0 0 92 0 13
2018 AS 48 40 10 2 0 0 0 88 2 60
2018 AS-01 35 45 15 5 0 0 0 80 5 20
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 39 47 4 6 5 0 0 85 11 49
2017 AS-01 35 40 6 6 13 0 0 75 19 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 38 54 0 8 0 0 0 92 8 13
2014 AS 40 40 16 4 0 0 0 80 4 50
2014 AS-01 34 41 25 0 0 0 0 75 0 20
2014 AS-02 60 10 10 20 0 0 0 70 20 10
2011 AS 37 47 10 3 3 0 0 84 6 70
2011 AS-01 33 44 11 4 7 0 0 78 11 27
2011 AS-02 45 27 27 0 0 0 0 73 0 11
2011 AS-04 38 62 0 0 0 0 0 100 0 13
2008 AS 60 10 16 12 2 0 0 70 14 50
2008 AS-01 42 0 32 21 5 0 0 42 26 19
2008 AS-02 70 20 10 0 0 0 0 90 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 34 43 15 6 2 0 0 77 9 47
2019 AS-01 38 31 13 13 6 0 0 69 19 16
2019 AS-02 31 54 15 0 0 0 0 85 0 13
2018 AS 32 38 22 3 5 0 0 70 8 60
2018 AS-01 15 50 25 5 5 0 0 65 10 20
2018 AS-02 56 25 13 0 6 0 0 81 6 16
2017 AS 34 36 14 10 4 2 0 71 15 50
2017 AS-01 35 35 6 13 12 0 0 70 25 17
2017 AS-02 18 45 27 9 0 0 0 64 9 11
2017 AS-04 39 30 23 0 0 8 0 75 0 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 41 8 0 0 0 0 92 0 49
2019 AS-01 56 38 6 0 0 0 0 94 0 16
2019 AS-02 46 38 15 0 0 0 0 85 0 13
2018 AS 50 43 7 0 0 0 0 93 0 60
2018 AS-01 30 65 5 0 0 0 0 95 0 20
2018 AS-02 63 31 6 0 0 0 0 94 0 16
2017 AS 44 44 10 3 0 0 0 88 3 50
2017 AS-01 35 47 12 7 0 0 0 81 7 17
2017 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS-04 46 47 8 0 0 0 0 92 0 13
2014 AS 62 32 6 0 0 0 0 94 0 50
2014 AS-01 65 25 10 0 0 0 0 90 0 20
2014 AS-02 70 30 0 0 0 0 0 100 0 10
2011 AS 69 27 4 0 0 0 0 96 0 70
2011 AS-01 59 37 4 0 0 0 0 96 0 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 62 38 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 39 14 10 0 0 0 76 10 49
2019 AS-01 38 44 6 13 0 0 0 81 13 16
2019 AS-02 23 54 15 8 0 0 0 77 8 13
2018 AS 32 42 15 7 3 0 0 75 10 59
2018 AS-01 15 50 20 10 5 0 0 65 15 20
2018 AS-02 40 27 20 13 0 0 0 67 13 15
2017 AS 40 40 12 4 3 0 2 81 7 50
2017 AS-01 41 29 12 6 7 0 6 74 14 17
2017 AS-02 27 45 18 9 0 0 0 73 9 11
2017 AS-04 46 47 8 0 0 0 0 92 0 13
2014 AS 30 46 18 4 2 0 0 76 6 50
2014 AS-01 34 41 15 5 5 0 0 75 10 20
2014 AS-02 30 30 40 0 0 0 0 60 0 10
2011 AS 49 40 3 4 3 1 0 90 7 70
2011 AS-01 41 44 4 0 7 4 0 88 8 27
2011 AS-02 55 27 0 18 0 0 0 82 18 11
2011 AS-04 46 54 0 0 0 0 0 100 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 35 10 8 0 0 0 82 8 49
2019 AS-01 56 19 6 19 0 0 0 75 19 16
2019 AS-02 46 38 8 8 0 0 0 85 8 13
2018 AS 40 37 15 3 3 0 2 78 7 60
2018 AS-01 25 50 15 5 0 0 5 79 5 20
2018 AS-02 50 25 19 6 0 0 0 75 6 16
2017 AS 50 38 4 2 5 2 0 89 7 50
2017 AS-01 58 29 0 6 7 0 0 87 13 17
2017 AS-02 36 55 0 0 9 0 0 91 9 11
2017 AS-04 46 39 8 0 0 8 0 92 0 13
2014 AS 46 42 8 2 2 0 0 88 4 50
2014 AS-01 59 30 5 0 5 0 0 90 5 20
2014 AS-02 30 40 20 10 0 0 0 70 10 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 42 9 11 2 0 0 78 13 45
2019 AS-01 43 29 7 14 7 0 0 71 21 14
2019 AS-02 27 55 9 9 0 0 0 82 9 11
2018 AS 35 42 8 13 0 0 2 78 14 60
2018 AS-01 15 65 5 15 0 0 0 80 15 20
2018 AS-02 44 31 13 13 0 0 0 75 13 16
2017 AS 40 40 10 4 7 0 0 80 10 50
2017 AS-01 41 40 0 6 13 0 0 81 19 17
2017 AS-02 27 55 9 0 9 0 0 82 9 11
2017 AS-04 47 23 30 0 0 0 0 70 0 13
2014 AS 52 28 10 6 4 0 0 80 10 50
2014 AS-01 59 25 5 0 10 0 0 85 10 20
2014 AS-02 40 20 20 20 0 0 0 60 20 10
2011 AS 41 40 10 7 1 0 0 81 9 70
2011 AS-01 48 37 11 0 4 0 0 85 4 27
2011 AS-02 36 55 0 9 0 0 0 91 9 11
2011 AS-04 31 38 23 8 0 0 0 69 8 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 50 4 2 0 0 0 94 2 48
2019 AS-01 56 38 6 0 0 0 0 94 0 16
2019 AS-02 46 54 0 0 0 0 0 100 0 13
2018 AS 33 52 8 5 2 0 0 85 7 60
2018 AS-01 15 60 10 10 5 0 0 75 15 20
2018 AS-02 50 50 0 0 0 0 0 100 0 16
2017 AS 38 50 10 0 2 0 0 88 2 50
2017 AS-01 35 47 13 0 6 0 0 81 6 17
2017 AS-02 27 55 18 0 0 0 0 82 0 11
2017 AS-04 38 62 0 0 0 0 0 100 0 13
2014 AS 56 34 8 2 0 0 0 90 2 50
2014 AS-01 65 15 15 5 0 0 0 80 5 20
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 56 40 3 1 0 0 0 96 1 70
2011 AS-01 48 48 0 4 0 0 0 96 4 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 38 62 0 0 0 0 0 100 0 13
2008 AS 54 38 6 2 0 0 0 92 2 50
2008 AS-01 47 37 11 5 0 0 0 84 5 19
2008 AS-02 60 40 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 33 33 13 15 6 0 0 67 21 48
2019 AS-01 63 19 0 19 0 0 0 81 19 16
2019 AS-02 8 58 17 17 0 0 0 67 17 12
2018 AS 28 39 15 10 7 0 2 68 17 61
2018 AS-01 38 38 24 0 0 0 0 76 0 21
2018 AS-02 25 38 13 13 6 0 6 67 20 16
2017 AS 36 44 4 8 8 0 0 80 16 50
2017 AS-01 41 48 12 0 0 0 0 88 0 17
2017 AS-02 45 27 0 18 9 0 0 73 27 11
2017 AS-04 32 38 0 15 15 0 0 70 30 13
2014 AS 34 42 10 8 6 0 0 76 14 50
2014 AS-01 39 51 5 5 0 0 0 90 5 20
2014 AS-02 30 40 10 10 10 0 0 70 20 10
2011 AS 31 26 17 13 13 0 0 57 26 70
2011 AS-01 30 30 22 4 15 0 0 59 19 27
2011 AS-02 55 27 0 9 9 0 0 82 18 11
2011 AS-04 23 15 23 23 15 0 0 38 38 13
2008 AS 24 27 24 14 12 0 0 51 25 51
2008 AS-01 35 25 20 10 10 0 0 60 20 20
2008 AS-02 20 30 10 20 20 0 0 50 40 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 2 41 31 20 6 0 0 27 43 49
2019 AS-01 6 25 50 19 0 0 0 19 31 16
2019 AS-02 0 31 23 38 8 0 0 46 31 13
2018 AS 10 36 31 13 5 2 3 19 48 61
2018 AS-01 10 43 29 14 0 5 0 15 55 21
2018 AS-02 13 19 44 6 6 0 13 14 36 16
2017 AS 6 25 38 16 13 0 2 29 31 49
2017 AS-01 0 19 52 12 12 0 6 25 20 17
2017 AS-02 9 36 27 27 0 0 0 27 45 11
2017 AS-04 15 30 15 23 16 0 0 39 46 13
2014 AS 8 26 46 14 4 2 0 18 35 50
2014 AS-01 10 10 59 15 0 5 0 16 21 20
2014 AS-02 0 30 40 20 10 0 0 30 30 10
2011 AS 12 26 35 14 12 0 1 26 38 69
2011 AS-01 8 12 50 23 4 0 4 28 20 26
2011 AS-02 9 27 27 9 27 0 0 36 36 11
2011 AS-04 15 69 15 0 0 0 0 0 85 13
2008 AS 16 51 18 10 4 0 2 14 68 51
2008 AS-01 15 60 15 5 0 0 5 5 79 20
2008 AS-02 10 40 30 20 0 0 0 20 50 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 2 22 27 31 12 4 2 46 26 49
2019 AS-01 0 31 19 31 19 0 0 50 31 16
2019 AS-02 8 8 15 38 8 15 8 60 20 13
2018 AS 5 26 38 11 10 3 7 24 35 61
2018 AS-01 5 33 43 5 10 5 0 15 40 21
2018 AS-02 0 13 38 19 0 6 25 27 18 16
2017 AS 4 18 47 16 15 0 0 31 22 49
2017 AS-01 6 17 48 12 18 0 0 29 23 17
2017 AS-02 9 27 36 27 0 0 0 27 36 11
2017 AS-04 0 15 46 23 16 0 0 39 15 13
2014 AS 10 22 34 13 16 4 0 31 34 50
2014 AS-01 0 15 41 9 25 10 0 38 17 20
2014 AS-02 20 20 40 10 10 0 0 20 40 10
2011 AS 6 20 29 17 16 6 6 38 30 69
2011 AS-01 0 19 31 19 15 4 12 41 23 26
2011 AS-02 0 9 27 36 9 18 0 56 11 11
2011 AS-04 23 31 31 8 8 0 0 15 54 13
2008 AS 22 43 20 8 4 0 4 12 67 51
2008 AS-01 15 45 20 5 5 0 10 11 67 20
2008 AS-02 10 50 40 0 0 0 0 0 60 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 33 29 12 2 0 0 14 57 49
2019 AS-01 44 25 19 13 0 0 0 13 69 16
2019 AS-02 15 23 46 15 0 0 0 15 38 13
2018 AS 21 41 16 11 7 0 3 19 64 61
2018 AS-01 29 62 0 5 5 0 0 10 90 21
2018 AS-02 6 31 38 13 0 0 13 14 43 16
2017 AS 18 27 32 8 13 2 0 21 46 49
2017 AS-01 12 42 29 6 12 0 0 18 53 17
2017 AS-02 36 18 45 0 0 0 0 0 55 11
2017 AS-04 23 15 23 15 16 8 0 34 41 13
2014 AS 20 40 28 6 4 2 0 10 61 50
2014 AS-01 15 34 35 10 5 0 0 15 49 20
2014 AS-02 40 20 30 0 0 10 0 0 67 10
2011 AS 16 23 29 13 17 1 0 31 40 69
2011 AS-01 15 27 35 15 8 0 0 23 42 26
2011 AS-02 9 18 36 9 18 9 0 30 30 11
2011 AS-04 23 23 23 23 8 0 0 31 46 13
2008 AS 18 39 24 16 2 0 2 18 58 51
2008 AS-01 25 40 30 0 0 0 5 0 68 20
2008 AS-02 0 40 20 40 0 0 0 40 40 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 8 29 33 22 8 0 0 31 37 49
2019 AS-01 13 38 19 19 13 0 0 31 50 16
2019 AS-02 0 23 46 31 0 0 0 31 23 13
2018 AS 8 25 37 23 5 0 2 29 34 60
2018 AS-01 5 24 48 24 0 0 0 24 29 21
2018 AS-02 0 27 40 20 7 0 7 29 29 15
2017 AS 8 26 28 21 13 0 4 35 36 49
2017 AS-01 6 17 35 13 18 0 12 35 26 17
2017 AS-02 9 45 18 27 0 0 0 27 55 11
2017 AS-04 15 15 38 15 16 0 0 32 30 13
2014 AS 4 22 46 20 8 0 0 28 26 50
2014 AS-01 5 20 39 30 5 0 0 35 25 20
2014 AS-02 0 20 60 10 10 0 0 20 20 10
2011 AS 6 30 26 23 12 3 0 36 37 69
2011 AS-01 8 23 31 23 8 8 0 33 33 26
2011 AS-02 0 9 45 36 9 0 0 45 9 11
2011 AS-04 8 62 8 15 8 0 0 23 69 13
2008 AS 12 39 31 12 4 0 2 16 52 51
2008 AS-01 15 30 45 5 0 0 5 5 47 20
2008 AS-02 10 50 10 30 0 0 0 30 60 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 27 27 14 6 2 4 22 50 49
2019 AS-01 31 13 19 25 6 0 6 33 47 16
2019 AS-02 15 38 23 8 0 8 8 9 64 13
2018 AS 16 26 33 10 7 2 7 18 46 61
2018 AS-01 24 19 38 10 5 5 0 15 45 21
2018 AS-02 0 38 31 6 0 0 25 8 50 16
2017 AS 12 27 30 10 15 0 6 26 41 49
2017 AS-01 17 25 23 12 12 0 12 27 47 17
2017 AS-02 9 36 36 18 0 0 0 18 45 11
2017 AS-04 8 30 23 8 24 0 8 34 41 13
2014 AS 16 38 26 8 8 0 4 16 57 50
2014 AS-01 10 30 29 15 15 0 0 30 41 20
2014 AS-02 10 50 20 0 0 0 20 0 75 10
2011 AS 20 28 25 13 7 1 6 22 52 69
2011 AS-01 19 23 31 12 8 4 4 21 46 26
2011 AS-02 9 18 18 27 9 0 18 44 33 11
2011 AS-04 38 38 8 8 8 0 0 15 77 13
2008 AS 29 29 20 10 6 0 6 17 63 51
2008 AS-01 35 20 20 10 10 0 5 21 58 20
2008 AS-02 40 10 10 20 0 0 20 25 63 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 25 33 17 10 2 0 28 38 48
2019 AS-01 27 13 33 13 13 0 0 27 40 15
2019 AS-02 8 38 31 15 0 8 0 17 50 13
2018 AS 10 20 31 18 10 5 7 31 33 61
2018 AS-01 14 24 33 10 5 10 5 17 44 21
2018 AS-02 6 25 31 25 0 0 13 29 36 16
2017 AS 8 18 26 19 16 4 8 40 30 49
2017 AS-01 6 29 17 19 6 0 23 32 46 17
2017 AS-02 27 9 45 9 9 0 0 18 36 11
2017 AS-04 0 15 30 15 24 15 0 46 18 13
2014 AS 2 32 18 26 16 2 4 45 36 50
2014 AS-01 0 34 10 35 15 5 0 53 36 20
2014 AS-02 0 40 20 30 10 0 0 40 40 10
2011 AS 10 17 22 22 20 6 3 46 30 69
2011 AS-01 12 12 23 27 23 4 0 52 24 26
2011 AS-02 0 27 18 18 18 9 9 44 33 11
2011 AS-04 15 23 38 23 0 0 0 23 38 13
2008 AS 33 18 18 22 4 0 6 27 54 51
2008 AS-01 30 10 20 30 0 0 10 33 44 20
2008 AS-02 20 10 10 40 20 0 0 60 30 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 23 50 4 6 4 0 11 37 48
2019 AS-01 25 25 38 6 6 0 0 13 50 16
2019 AS-02 0 25 50 8 0 17 0 10 30 12
2018 AS 10 38 31 13 5 0 3 19 49 61
2018 AS-01 19 48 29 5 0 0 0 5 67 21
2018 AS-02 0 31 38 19 0 0 13 21 36 16
2017 AS 10 16 48 18 6 0 2 25 27 50
2017 AS-01 7 17 52 17 0 0 6 18 26 17
2017 AS-02 9 27 45 18 0 0 0 18 36 11
2017 AS-04 15 8 38 32 8 0 0 39 23 13
2014 AS 10 25 37 16 6 4 2 24 37 49
2014 AS-01 5 20 34 30 5 5 0 37 27 20
2014 AS-02 20 20 40 0 0 10 10 0 50 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 2 29 33 27 8 0 2 35 31 49
2019 AS-01 6 38 31 19 6 0 0 25 44 16
2019 AS-02 0 38 23 23 8 0 8 33 42 13
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 29 2 2 0 0 0 96 2 49
2019 AS-01 44 44 6 6 0 0 0 88 6 16
2019 AS-02 85 15 0 0 0 0 0 100 0 13
2017 AS 73 24 0 0 3 0 0 97 3 50
2017 AS-01 58 35 0 0 7 0 0 93 7 17
2017 AS-02 82 18 0 0 0 0 0 100 0 11
2017 AS-04 76 24 0 0 0 0 0 100 0 13
2014 AS 70 26 0 0 0 0 4 100 0 50
2014 AS-01 54 41 0 0 0 0 5 100 0 20
2014 AS-02 80 10 0 0 0 0 10 100 0 10
2011 AS 71 17 1 9 1 0 0 89 10 70
2011 AS-01 67 22 4 4 4 0 0 89 7 27
2011 AS-02 82 9 0 9 0 0 0 91 9 11
2011 AS-04 69 15 0 15 0 0 0 85 15 13
2008 AS 71 16 4 10 0 0 0 86 10 51
2008 AS-01 50 35 0 15 0 0 0 85 15 20
2008 AS-02 80 10 10 0 0 0 0 90 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 29 10 6 2 12 4 78 10 49
2019 AS-01 50 19 6 6 0 19 0 85 8 16
2019 AS-02 23 23 31 0 0 15 8 60 0 13
2018 AS 31 33 9 17 2 5 3 70 21 58
2018 AS-01 25 30 15 10 5 10 5 65 18 20
2018 AS-02 33 47 0 13 0 7 0 86 14 15
2017 AS 36 26 16 6 4 4 8 70 12 50
2017 AS-01 29 29 6 12 6 0 19 71 22 17
2017 AS-02 36 18 36 0 9 0 0 55 9 11
2017 AS-04 30 32 15 0 0 15 8 80 0 13
2014 AS 36 35 14 4 4 0 6 76 9 50
2014 AS-01 41 34 10 0 5 0 10 83 6 20
2014 AS-02 40 20 20 10 10 0 0 60 20 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 27 8 6 0 0 0 86 6 49
2019 AS-01 69 13 6 13 0 0 0 81 13 16
2019 AS-02 62 38 0 0 0 0 0 100 0 13
2018 AS 46 36 7 3 7 2 0 83 10 59
2018 AS-01 40 40 10 0 10 0 0 80 10 20
2018 AS-02 50 31 6 0 6 6 0 87 7 16
2017 AS 46 36 6 6 7 0 0 81 13 50
2017 AS-01 40 35 0 6 19 0 0 75 25 17
2017 AS-02 36 36 18 9 0 0 0 73 9 11
2017 AS-04 54 46 0 0 0 0 0 100 0 13
2014 AS 52 39 2 0 6 0 0 92 6 50
2014 AS-01 51 39 0 0 10 0 0 90 10 20
2014 AS-02 40 50 0 0 10 0 0 90 10 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 63 29 6 2 0 0 0 92 2 49
2019 AS-01 75 13 6 6 0 0 0 88 6 16
2019 AS-02 69 31 0 0 0 0 0 100 0 13
2018 AS 49 39 8 3 0 0 0 88 3 59
2018 AS-01 40 45 10 5 0 0 0 85 5 20
2018 AS-02 56 38 6 0 0 0 0 94 0 16
2017 AS 54 34 4 8 0 0 0 88 8 50
2017 AS-01 48 35 6 12 0 0 0 82 12 17
2017 AS-02 45 45 0 9 0 0 0 91 9 11
2017 AS-04 70 30 0 0 0 0 0 100 0 13
2014 AS 46 44 8 0 2 0 0 90 2 50
2014 AS-01 49 30 15 0 5 0 0 80 5 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 48 42 2 2 2 4 0 93 4 48
2019 AS-01 67 20 0 0 7 7 0 93 7 15
2019 AS-02 46 38 0 8 0 8 0 92 8 13
2018 AS 37 42 14 3 0 2 2 82 4 59
2018 AS-01 30 55 5 5 0 0 5 89 5 20
2018 AS-02 50 19 19 6 0 6 0 73 7 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 27 8 4 0 4 4 86 5 48
2019 AS-01 56 19 6 6 0 6 6 86 7 16
2019 AS-02 54 23 8 8 0 0 8 83 8 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 43 33 14 8 0 0 2 77 8 49
2019 AS-01 25 56 13 6 0 0 0 81 6 16
2019 AS-02 62 15 8 8 0 0 8 83 8 13
2018 AS 39 36 13 7 3 0 2 77 10 61
2018 AS-01 38 29 24 5 0 0 5 70 5 21
2018 AS-02 50 44 0 0 6 0 0 94 6 16
2017 AS 36 50 8 0 5 2 0 87 5 50
2017 AS-01 40 52 0 0 7 0 0 93 7 17
2017 AS-02 36 45 9 0 9 0 0 82 9 11
2017 AS-04 23 54 15 0 0 8 0 84 0 13
2014 AS 46 36 14 2 2 0 0 82 4 50
2014 AS-01 54 30 10 5 0 0 0 85 5 20
2014 AS-02 40 40 20 0 0 0 0 80 0 10
2011 AS 39 33 17 4 6 0 1 72 10 70
2011 AS-01 44 37 11 0 7 0 0 81 7 27
2011 AS-02 36 18 36 9 0 0 0 55 9 11
2011 AS-04 38 38 15 0 8 0 0 77 8 13
2008 AS 45 25 12 14 4 0 0 71 18 51
2008 AS-01 45 30 5 15 5 0 0 75 20 20
2008 AS-02 50 30 10 10 0 0 0 80 10 10

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 24 10 14 0 0 2 75 15 49
2019 AS-01 50 19 13 19 0 0 0 69 19 16
2019 AS-02 62 15 0 15 0 0 8 83 17 13
2018 AS 39 38 11 5 3 2 2 80 8 61
2018 AS-01 33 33 14 10 5 5 0 70 15 21
2018 AS-02 56 31 6 0 0 0 6 93 0 16
2017 AS 50 34 8 2 3 2 2 87 5 50
2017 AS-01 40 35 6 6 7 0 6 80 14 17
2017 AS-02 55 36 9 0 0 0 0 91 0 11
2017 AS-04 47 38 8 0 0 8 0 92 0 13
2014 AS 48 34 12 2 2 2 0 84 4 50
2014 AS-01 59 25 10 0 5 0 0 85 5 20
2014 AS-02 40 30 10 10 0 10 0 78 11 10
2011 AS 43 37 11 4 3 0 1 81 7 70
2011 AS-01 44 37 11 0 7 0 0 81 7 27
2011 AS-02 55 18 27 0 0 0 0 73 0 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 53 22 14 8 2 2 0 76 10 51
2008 AS-01 45 35 10 5 0 5 0 84 5 20
2008 AS-02 60 20 0 20 0 0 0 80 20 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 40 6 13 0 0 0 81 13 48
2019 AS-01 44 38 6 13 0 0 0 81 13 16
2019 AS-02 54 31 15 0 0 0 0 85 0 13
2018 AS 48 34 8 7 2 0 2 83 8 61
2018 AS-01 48 29 19 0 5 0 0 76 5 21
2018 AS-02 56 31 0 6 0 0 6 93 7 16
2017 AS 40 42 8 4 3 4 0 85 7 50
2017 AS-01 40 41 6 6 7 0 0 81 13 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 47 30 15 0 0 8 0 84 0 13
2014 AS 48 40 6 6 0 0 0 88 6 50
2014 AS-01 54 35 0 10 0 0 0 90 10 20
2014 AS-02 50 30 10 10 0 0 0 80 10 10
2011 AS 49 34 7 6 3 0 1 84 9 70
2011 AS-01 52 33 4 4 7 0 0 85 11 27
2011 AS-02 45 18 27 9 0 0 0 64 9 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 45 35 2 18 0 0 0 80 18 51
2008 AS-01 40 30 0 30 0 0 0 70 30 20
2008 AS-02 50 40 0 10 0 0 0 90 10 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 88 12 0 0 0 0 0 100 0 49
2019 AS-01 88 13 0 0 0 0 0 100 0 16
2019 AS-02 85 15 0 0 0 0 0 100 0 13
2017 AS 82 18 0 0 0 0 0 100 0 50
2017 AS-01 71 29 0 0 0 0 0 100 0 17
2017 AS-02 73 27 0 0 0 0 0 100 0 11
2017 AS-04 91 9 0 0 0 0 0 100 0 13
2014 AS 86 14 0 0 0 0 0 100 0 50
2014 AS-01 75 25 0 0 0 0 0 100 0 20
2014 AS-02 100 0 0 0 0 0 0 100 0 10
2011 AS 86 11 0 1 1 0 0 97 3 70
2011 AS-01 85 11 0 4 0 0 0 96 4 27
2011 AS-02 91 9 0 0 0 0 0 100 0 11
2011 AS-04 85 15 0 0 0 0 0 100 0 13
2008 AS 86 14 0 0 0 0 0 100 0 51
2008 AS-01 75 25 0 0 0 0 0 100 0 20
2008 AS-02 90 10 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 17 4 4 6 2 0 85 11 48
2019 AS-01 63 6 13 0 13 6 0 73 13 16
2019 AS-02 77 15 0 8 0 0 0 92 8 13
2017 AS 54 24 6 2 2 7 6 89 5 50
2017 AS-01 47 17 6 6 6 13 6 79 14 17
2017 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS-04 62 0 15 0 0 8 15 80 0 13
2014 AS 50 24 12 4 2 4 4 81 7 50
2014 AS-01 46 20 9 5 5 5 10 78 12 20
2014 AS-02 40 20 30 0 0 10 0 67 0 10
2011 AS 56 26 7 6 0 4 1 86 6 70
2011 AS-01 41 30 11 7 0 7 4 79 8 27
2011 AS-02 73 18 0 0 0 9 0 100 0 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 24 4 2 2 0 0 92 4 49
2019 AS-01 81 6 0 6 6 0 0 88 13 16
2019 AS-02 62 31 8 0 0 0 0 92 0 13
2018 AS 52 23 16 7 2 0 0 75 8 61
2018 AS-01 48 19 19 14 0 0 0 67 14 21
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 54 32 6 0 5 4 0 89 5 50
2017 AS-01 52 29 12 0 7 0 0 81 7 17
2017 AS-02 64 27 0 0 9 0 0 91 9 11
2017 AS-04 39 46 8 0 0 8 0 92 0 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 29 6 10 0 0 0 84 10 49
2019 AS-01 69 19 0 13 0 0 0 88 13 16
2019 AS-02 46 38 8 8 0 0 0 85 8 13
2018 AS 48 28 13 7 3 2 0 77 10 61
2018 AS-01 43 24 24 5 0 5 0 70 5 21
2018 AS-02 63 25 6 6 0 0 0 88 6 16
2017 AS 56 30 6 2 3 2 2 89 5 50
2017 AS-01 46 35 6 0 7 0 6 86 8 17
2017 AS-02 64 27 0 9 0 0 0 91 9 11
2017 AS-04 54 30 8 0 0 8 0 92 0 13
2014 AS 58 32 8 0 2 0 0 90 2 50
2014 AS-01 75 15 5 0 5 0 0 90 5 20
2014 AS-02 50 40 10 0 0 0 0 90 0 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 60 0 7 7 7 0 86 14 15
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 29 20 12 2 6 0 63 15 49
2019 AS-01 38 19 19 25 0 0 0 56 25 16
2019 AS-02 38 23 23 0 0 15 0 73 0 13
2018 AS 25 34 23 15 2 2 0 60 17 61
2018 AS-01 19 33 33 14 0 0 0 52 14 21
2018 AS-02 25 50 0 19 6 0 0 75 25 16
2017 AS 29 38 22 4 6 2 0 68 10 50
2017 AS-01 30 41 17 0 6 6 0 76 6 17
2017 AS-02 18 36 18 9 18 0 0 55 27 11
2017 AS-04 39 46 15 0 0 0 0 85 0 13
2014 AS 30 44 16 8 2 0 0 74 10 50
2014 AS-01 35 29 25 10 0 0 0 65 10 20
2014 AS-02 30 50 0 10 10 0 0 80 20 10
2011 AS 31 21 19 11 9 9 0 58 22 70
2011 AS-01 37 7 37 4 11 4 0 46 15 27
2011 AS-02 36 27 9 9 0 18 0 78 11 11
2011 AS-04 31 31 8 8 15 8 0 67 25 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 38 17 19 2 2 0 62 21 48
2019 AS-01 33 27 13 27 0 0 0 60 27 15
2019 AS-02 23 46 15 8 0 8 0 75 8 13
2018 AS 25 31 25 16 3 0 0 56 20 61
2018 AS-01 14 33 24 24 5 0 0 48 29 21
2018 AS-02 25 50 13 6 6 0 0 75 13 16
2017 AS 20 38 26 9 6 2 0 59 15 50
2017 AS-01 17 40 23 14 6 0 0 58 19 17
2017 AS-02 18 36 27 9 9 0 0 55 18 11
2017 AS-04 24 46 30 0 0 0 0 70 0 13
2014 AS 28 41 16 8 4 2 0 71 12 50
2014 AS-01 25 39 20 10 0 5 0 68 11 20
2014 AS-02 30 40 20 0 10 0 0 70 10 10
2011 AS 30 29 26 4 10 1 0 59 14 70
2011 AS-01 30 33 30 0 7 0 0 63 7 27
2011 AS-02 36 18 27 0 9 9 0 60 10 11
2011 AS-04 15 31 38 0 15 0 0 46 15 13
2008 AS 16 39 22 16 6 2 0 56 22 51
2008 AS-01 15 35 20 15 10 5 0 53 26 20
2008 AS-02 30 40 20 10 0 0 0 70 10 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 33 18 22 2 4 0 55 26 49
2019 AS-01 31 31 6 25 0 6 0 67 27 16
2019 AS-02 23 31 23 15 0 8 0 58 17 13
2018 AS 12 37 31 12 7 2 0 50 19 59
2018 AS-01 10 29 48 10 0 5 0 40 10 21
2018 AS-02 13 53 13 7 13 0 0 67 20 15
2017 AS 16 40 32 8 2 0 2 57 10 50
2017 AS-01 12 46 25 6 6 0 6 61 13 17
2017 AS-02 18 27 45 9 0 0 0 45 9 11
2017 AS-04 15 54 30 0 0 0 0 70 0 13
2014 AS 24 39 18 10 2 6 0 68 13 50
2014 AS-01 30 29 25 5 0 10 0 66 6 20
2014 AS-02 20 40 10 10 10 10 0 67 22 10
2011 AS 21 31 24 14 4 4 0 55 19 70
2011 AS-01 30 26 22 15 0 7 0 60 16 27
2011 AS-02 27 27 18 18 0 9 0 60 20 11
2011 AS-04 8 31 46 0 15 0 0 38 15 13
2008 AS 6 43 25 20 6 0 0 49 25 51
2008 AS-01 10 35 20 25 10 0 0 45 35 20
2008 AS-02 10 60 10 20 0 0 0 70 20 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 22 35 24 10 6 2 0 58 17 49
2019 AS-01 31 25 25 13 6 0 0 56 19 16
2019 AS-02 31 38 23 0 0 8 0 75 0 13
2018 AS 18 43 25 10 3 2 0 62 13 61
2018 AS-01 14 29 43 10 0 5 0 45 10 21
2018 AS-02 25 44 19 0 13 0 0 69 13 16
2017 AS 30 40 18 10 3 0 0 70 13 50
2017 AS-01 29 29 17 18 7 0 0 58 25 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 24 46 30 0 0 0 0 70 0 13
2014 AS 34 44 10 12 0 0 0 78 12 50
2014 AS-01 35 34 15 15 0 0 0 70 15 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 24 34 16 13 9 4 0 61 22 70
2011 AS-01 30 26 22 7 4 11 0 63 13 27
2011 AS-02 36 36 9 18 0 0 0 73 18 11
2011 AS-04 8 31 15 23 23 0 0 38 46 13
2008 AS 24 31 20 8 14 4 0 57 22 51
2008 AS-01 15 35 25 10 10 5 0 53 21 20
2008 AS-02 50 10 10 20 10 0 0 60 30 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 29 4 0 0 0 0 96 0 49
2019 AS-01 63 31 6 0 0 0 0 94 0 16
2019 AS-02 85 15 0 0 0 0 0 100 0 13
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 51 10 0 0 0 0 90 0 49
2019 AS-01 44 44 13 0 0 0 0 88 0 16
2019 AS-02 54 38 8 0 0 0 0 92 0 13
2018 AS 26 51 15 5 2 2 0 78 7 61
2018 AS-01 19 52 24 5 0 0 0 71 5 21
2018 AS-02 44 38 6 0 6 6 0 87 7 16
2017 AS 41 39 12 6 3 0 0 79 9 49
2017 AS-01 35 35 23 0 7 0 0 70 7 17
2017 AS-02 36 45 0 18 0 0 0 82 18 11
2017 AS-04 47 46 0 8 0 0 0 92 8 13
2014 AS 40 44 12 4 0 0 0 84 4 50
2014 AS-01 46 34 20 0 0 0 0 80 0 20
2014 AS-02 40 60 0 0 0 0 0 100 0 10
2011 AS 31 31 14 13 9 1 0 64 22 70
2011 AS-01 37 30 19 11 4 0 0 67 15 27
2011 AS-02 27 18 9 27 9 9 0 50 40 11
2011 AS-04 15 46 15 15 8 0 0 62 23 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 43 18 22 0 2 0 58 23 49
2019 AS-01 25 44 13 19 0 0 0 69 19 16
2019 AS-02 8 46 15 31 0 0 0 54 31 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 27 55 10 8 0 0 0 82 8 49
2019 AS-01 25 63 13 0 0 0 0 88 0 16
2019 AS-02 46 46 8 0 0 0 0 92 0 13
2018 AS 36 39 11 13 0 0 0 75 13 61
2018 AS-01 24 52 14 10 0 0 0 76 10 21
2018 AS-02 38 44 19 0 0 0 0 81 0 16
2017 AS 42 38 15 2 0 3 0 83 2 49
2017 AS-01 46 29 18 0 0 7 0 81 0 17
2017 AS-02 27 64 0 9 0 0 0 91 9 11
2017 AS-04 30 46 24 0 0 0 0 76 0 13
2014 AS 56 32 6 2 2 2 0 90 4 50
2014 AS-01 49 30 5 5 5 5 0 84 11 20
2014 AS-02 50 40 10 0 0 0 0 90 0 10
2011 AS 49 41 3 6 1 0 0 90 7 70
2011 AS-01 41 48 4 4 4 0 0 89 7 27
2011 AS-02 64 18 0 18 0 0 0 82 18 11
2011 AS-04 54 38 8 0 0 0 0 92 0 13
2008 AS 43 31 2 8 14 2 0 76 22 51
2008 AS-01 40 25 5 15 15 0 0 65 30 20
2008 AS-02 50 40 0 10 0 0 0 90 10 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 57 14 4 0 0 0 82 4 49
2019 AS-01 19 63 19 0 0 0 0 81 0 16
2019 AS-02 38 62 0 0 0 0 0 100 0 13
2018 AS 29 39 20 8 3 0 0 68 12 59
2018 AS-01 19 52 5 14 10 0 0 71 24 21
2018 AS-02 33 33 27 7 0 0 0 67 7 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 31 22 18 6 8 0 49 27 49
2019 AS-01 13 31 19 13 13 13 0 50 29 16
2019 AS-02 23 23 15 23 0 15 0 55 27 13
2018 AS 18 26 16 25 8 5 2 47 35 61
2018 AS-01 14 29 14 29 5 5 5 47 37 21
2018 AS-02 19 25 19 25 0 13 0 50 29 16
2017 AS 18 18 18 20 11 12 2 43 36 49
2017 AS-01 12 6 23 18 25 12 6 21 51 17
2017 AS-02 18 27 18 18 9 9 0 50 30 11
2017 AS-04 15 16 23 30 0 15 0 37 36 13
2014 AS 22 26 26 10 4 8 3 55 16 50
2014 AS-01 15 25 20 15 5 10 9 50 25 20
2014 AS-02 20 20 30 10 10 10 0 44 22 10
2011 AS 20 24 21 16 6 10 3 51 25 70
2011 AS-01 19 22 22 11 11 7 7 48 26 27
2011 AS-02 18 18 36 18 0 9 0 40 20 11
2011 AS-04 23 31 31 0 8 8 0 58 8 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 16 39 14 22 4 4 0 57 28 49
2019 AS-01 31 25 13 25 0 6 0 60 27 16
2019 AS-02 8 46 15 23 0 8 0 58 25 13
2018 AS 25 44 20 8 2 2 0 70 10 61
2018 AS-01 24 33 29 10 0 5 0 60 10 21
2018 AS-02 25 38 19 13 6 0 0 63 19 16
2017 AS 35 38 10 8 5 0 4 76 13 49
2017 AS-01 23 40 12 6 7 0 12 71 15 17
2017 AS-02 30 60 0 0 10 0 0 90 10 10
2017 AS-04 39 46 8 8 0 0 0 85 8 13
2014 AS 42 36 10 6 4 2 0 79 10 50
2014 AS-01 39 30 15 5 5 5 0 73 11 20
2014 AS-02 40 40 20 0 0 0 0 80 0 10
2011 AS 43 37 11 4 1 3 0 82 6 70
2011 AS-01 44 30 11 11 4 0 0 74 15 27
2011 AS-02 45 36 9 0 0 9 0 90 0 11
2011 AS-04 46 31 23 0 0 0 0 77 0 13
2008 AS 47 20 24 6 4 0 0 67 10 51
2008 AS-01 35 30 20 10 5 0 0 65 15 20
2008 AS-02 70 0 10 10 10 0 0 70 20 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 8 23 15 31 19 0 4 33 52 48
2019 AS-01 13 31 0 25 31 0 0 44 56 16
2019 AS-02 15 0 23 38 15 0 8 17 58 13
2018 AS 15 25 16 15 26 3 0 41 42 61
2018 AS-01 14 5 10 24 38 10 0 21 68 21
2018 AS-02 13 38 19 13 19 0 0 50 31 16
2017 AS 16 22 12 26 25 0 0 38 50 50
2017 AS-01 6 35 6 17 37 0 0 40 54 17
2017 AS-02 18 9 18 36 18 0 0 27 55 11
2017 AS-04 32 8 8 38 15 0 0 39 53 13
2014 AS 10 22 18 24 20 2 4 34 47 50
2014 AS-01 10 20 19 25 20 0 5 32 48 20
2014 AS-02 0 30 10 20 40 0 0 30 60 10
2011 AS 10 19 16 27 21 7 0 31 52 70
2011 AS-01 7 19 11 26 33 4 0 27 62 27
2011 AS-02 18 0 18 18 18 27 0 25 50 11
2011 AS-04 8 31 15 23 23 0 0 38 46 13
2008 AS 10 27 12 31 16 2 2 39 49 51
2008 AS-01 15 35 10 15 25 0 0 50 40 20
2008 AS-02 0 40 10 20 20 0 10 44 44 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 16 14 0 4 0 6 80 4 49
2019 AS-01 69 19 0 0 13 0 0 88 13 16
2019 AS-02 46 15 15 0 0 0 23 80 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 79 6 2 0 0 0 13 98 0 48
2019 AS-01 80 7 0 0 0 0 13 100 0 15
2019 AS-02 69 0 8 0 0 0 23 90 0 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 16 14 10 2 2 4 72 13 49
2019 AS-01 38 19 19 25 0 0 0 56 25 16
2019 AS-02 38 23 15 8 0 0 15 73 9 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 12 20 10 0 4 4 67 11 49
2019 AS-01 50 13 13 19 0 6 0 67 20 16
2019 AS-02 38 15 23 8 0 0 15 64 9 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 10 8 35 12 0 4 43 49 49
2019 AS-01 31 13 6 38 13 0 0 44 50 16
2019 AS-02 23 8 8 31 15 0 15 36 55 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 12 18 6 4 0 4 70 11 49
2019 AS-01 44 6 31 6 13 0 0 50 19 16
2019 AS-02 46 23 15 0 0 0 15 82 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 76 8 2 2 4 0 8 91 7 49
2019 AS-01 75 13 0 0 6 0 6 93 7 16
2019 AS-02 54 8 0 8 8 0 23 80 20 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 88 0 0 0 0 0 13 100 0 48
2019 AS-01 94 0 0 0 0 0 6 100 0 16
2019 AS-02 62 0 0 0 0 0 38 100 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 43 27 10 0 0 0 63 10 49
2019 AS-01 19 50 25 6 0 0 0 69 6 16
2019 AS-02 15 31 38 15 0 0 0 46 15 13
2018 AS 20 42 22 12 2 3 0 64 14 60
2018 AS-01 10 43 33 14 0 0 0 52 14 21
2018 AS-02 20 40 20 13 0 7 0 64 14 15
2017 AS 24 42 24 4 5 2 0 67 9 50
2017 AS-01 12 52 29 0 7 0 0 64 7 17
2017 AS-02 18 55 0 18 9 0 0 73 27 11
2017 AS-04 38 23 32 0 0 8 0 66 0 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 51 10 2 0 0 0 88 2 49
2019 AS-01 38 44 13 6 0 0 0 81 6 16
2019 AS-02 54 38 8 0 0 0 0 92 0 13
2018 AS 44 42 7 3 0 3 0 89 4 59
2018 AS-01 30 55 10 0 0 5 0 89 0 20
2018 AS-02 56 31 6 0 0 6 0 93 0 16
2017 AS 50 34 12 0 5 0 0 84 5 50
2017 AS-01 46 29 17 0 7 0 0 75 7 17
2017 AS-02 45 45 0 0 9 0 0 91 9 11
2017 AS-04 62 15 23 0 0 0 0 77 0 13
2014 AS 56 34 2 2 2 4 0 94 4 50
2014 AS-01 54 35 0 0 5 5 0 95 5 20
2014 AS-02 50 30 10 0 0 10 0 89 0 10
2011 AS 49 37 4 3 1 6 0 91 5 70
2011 AS-01 48 30 7 4 4 7 0 84 8 27
2011 AS-02 45 45 0 0 0 9 0 100 0 11
2011 AS-04 38 46 8 0 0 8 0 92 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 41 8 2 0 0 0 90 2 49
2019 AS-01 56 25 13 6 0 0 0 81 6 16
2019 AS-02 54 46 0 0 0 0 0 100 0 13
2018 AS 47 44 8 0 0 0 0 92 0 59
2018 AS-01 40 55 5 0 0 0 0 95 0 20
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 52 42 6 0 0 0 0 94 0 50
2017 AS-01 52 37 12 0 0 0 0 88 0 17
2017 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS-04 62 30 8 0 0 0 0 92 0 13
2014 AS 56 30 6 2 0 6 0 91 2 50
2014 AS-01 59 20 10 5 0 5 0 84 5 20
2014 AS-02 30 40 10 0 0 20 0 88 0 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 39 6 4 0 0 0 90 4 49
2019 AS-01 50 38 6 6 0 0 0 88 6 16
2019 AS-02 62 31 0 8 0 0 0 92 8 13
2018 AS 49 42 7 2 0 0 0 92 2 59
2018 AS-01 45 40 10 5 0 0 0 85 5 20
2018 AS-02 56 44 0 0 0 0 0 100 0 16
2017 AS 44 40 12 2 2 0 0 84 4 50
2017 AS-01 52 24 19 6 0 0 0 75 6 17
2017 AS-02 27 55 9 0 9 0 0 82 9 11
2017 AS-04 47 46 8 0 0 0 0 92 0 13
2014 AS 62 30 6 2 0 0 0 92 2 50
2014 AS-01 65 25 5 5 0 0 0 90 5 20
2014 AS-02 70 20 10 0 0 0 0 90 0 10
2011 AS 53 37 3 4 3 0 0 90 7 70
2011 AS-01 44 44 4 4 4 0 0 89 7 27
2011 AS-02 64 27 9 0 0 0 0 91 0 11
2011 AS-04 46 46 0 0 8 0 0 92 8 13
2008 AS 37 43 12 4 4 0 0 80 8 51
2008 AS-01 30 50 15 0 5 0 0 80 5 20
2008 AS-02 40 40 10 10 0 0 0 80 10 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 33 14 6 0 0 0 80 6 49
2019 AS-01 56 13 31 0 0 0 0 69 0 16
2019 AS-02 62 23 8 8 0 0 0 85 8 13
2018 AS 41 40 10 9 0 0 0 81 9 58
2018 AS-01 45 35 10 10 0 0 0 80 10 20
2018 AS-02 60 27 7 7 0 0 0 87 7 15
2017 AS 40 36 14 7 4 0 0 75 10 50
2017 AS-01 46 17 24 7 6 0 0 63 13 17
2017 AS-02 27 45 9 18 0 0 0 73 18 11
2017 AS-04 47 38 15 0 0 0 0 85 0 13
2014 AS 40 44 8 4 4 0 0 84 8 50
2014 AS-01 41 39 15 5 0 0 0 80 5 20
2014 AS-02 40 50 0 0 10 0 0 90 10 10
2011 AS 44 39 9 3 6 0 0 83 9 70
2011 AS-01 52 33 7 0 7 0 0 85 7 27
2011 AS-02 45 36 9 9 0 0 0 82 9 11
2011 AS-04 23 62 8 0 8 0 0 85 8 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 43 11 6 0 0 0 83 6 47
2019 AS-01 53 13 27 7 0 0 0 67 7 15
2019 AS-02 54 46 0 0 0 0 0 100 0 13
2018 AS 39 39 15 5 2 0 0 78 7 59
2018 AS-01 45 30 20 5 0 0 0 75 5 20
2018 AS-02 56 38 0 0 6 0 0 94 6 16
2017 AS 38 38 16 8 0 0 0 75 8 50
2017 AS-01 46 17 24 13 0 0 0 63 13 17
2017 AS-02 18 55 18 9 0 0 0 73 9 11
2017 AS-04 47 38 15 0 0 0 0 85 0 13
2014 AS 40 46 6 6 2 0 0 86 8 50
2014 AS-01 41 44 10 5 0 0 0 85 5 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 46 39 7 4 4 0 0 84 9 70
2011 AS-01 48 37 4 4 7 0 0 85 11 27
2011 AS-02 45 45 9 0 0 0 0 91 0 11
2011 AS-04 23 62 8 8 0 0 0 85 8 13
2008 AS 37 33 16 12 2 0 0 71 14 51
2008 AS-01 45 25 20 5 5 0 0 70 10 20
2008 AS-02 50 30 20 0 0 0 0 80 0 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 29 14 8 0 2 0 77 8 49
2019 AS-01 56 38 6 0 0 0 0 94 0 16
2019 AS-02 46 23 15 15 0 0 0 69 15 13
2018 AS 42 34 14 7 3 0 0 76 10 59
2018 AS-01 45 20 20 5 10 0 0 65 15 20
2018 AS-02 50 44 0 6 0 0 0 94 6 16
2017 AS 32 40 20 4 2 3 0 73 6 50
2017 AS-01 23 46 12 6 6 7 0 75 13 17
2017 AS-02 27 45 18 9 0 0 0 73 9 11
2017 AS-04 39 38 23 0 0 0 0 77 0 13
2014 AS 46 26 16 10 0 2 0 73 10 50
2014 AS-01 46 24 20 10 0 0 0 70 10 20
2014 AS-02 40 20 10 20 0 10 0 67 22 10
2011 AS 53 14 7 10 9 7 0 72 20 70
2011 AS-01 63 11 7 7 7 4 0 77 15 27
2011 AS-02 64 9 0 0 18 9 0 80 20 11
2011 AS-04 23 23 23 23 0 8 0 50 25 13
2008 AS 39 33 12 6 6 2 2 76 12 51
2008 AS-01 45 30 5 10 10 0 0 75 20 20
2008 AS-02 70 10 20 0 0 0 0 80 0 10
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AS 27 37 37 49
2019 AS-01 31 50 19 16
2019 AS-02 23 31 46 13
2018 AS 39 34 26 61
2018 AS-01 52 19 29 21
2018 AS-02 31 44 25 16
2017 AS 37 32 32 50
2017 AS-01 42 12 46 17
2017 AS-02 45 45 9 11
2017 AS-04 32 23 46 13
2014 AS 14 52 34 50
2014 AS-01 20 46 34 20
2014 AS-02 10 40 50 10
2011 AS 23 54 23 70
2011 AS-01 22 59 19 27
2011 AS-02 9 73 18 11
2011 AS-04 31 38 31 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 AS 15 46 8 0 15 15 13
2018 AS 29 21 38 0 8 4 24
2018 AS-01 18 18 45 0 9 9 11
2017 AS 16 49 30 0 0 5 18
2011 AS 13 13 56 6 9999 13 16
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 49 2 4 2 0 2 92 6 49
2019 AS-01 38 44 6 0 6 0 6 87 7 16
2019 AS-02 54 38 0 8 0 0 0 92 8 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 63 25 6 2 2 0 2 89 4 48
2019 AS-01 50 25 6 6 6 0 6 80 13 16
2019 AS-02 75 25 0 0 0 0 0 100 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 10 90 48
2019 AS-02 0 100 13

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 18 10 20 10 0 33 8 48 17 49
2019 AS-01 19 13 13 6 0 38 13 63 13 16
2019 AS-02 15 8 23 8 0 38 8 43 14 13
2018 AS 17 17 22 3 5 32 5 53 13 60
2018 AS-01 10 19 29 0 5 29 10 46 8 21
2018 AS-02 20 13 20 7 0 33 7 56 11 15
2017 AS 20 14 8 2 8 34 15 65 19 50
2017 AS-01 12 17 12 0 6 40 13 62 12 17
2017 AS-02 18 9 9 0 18 45 0 50 33 11
2017 AS-04 30 8 0 8 8 15 32 71 29 13
2014 AS 28 24 14 0 6 22 6 72 8 50
2014 AS-01 30 15 10 0 5 34 5 75 8 20
2014 AS-02 20 20 20 0 20 20 0 50 25 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 33 41 14 4 0 4 4 80 4 49
2019 AS-01 38 38 6 6 0 6 6 86 7 16
2019 AS-02 46 46 8 0 0 0 0 92 0 13
2018 AS 28 40 17 3 2 8 2 76 6 60
2018 AS-01 19 48 14 0 5 10 5 78 6 21
2018 AS-02 33 53 7 7 0 0 0 87 7 15
2017 AS 34 38 14 2 2 8 3 80 4 50
2017 AS-01 29 40 18 0 0 6 7 79 0 17
2017 AS-02 27 27 27 0 9 9 0 60 10 11
2017 AS-04 38 39 8 8 0 8 0 84 8 13
2014 AS 50 38 8 2 2 0 0 88 4 50
2014 AS-01 49 30 15 5 0 0 0 80 5 20
2014 AS-02 60 20 10 0 10 0 0 80 10 10
2011 AS 36 30 10 13 4 7 0 71 18 70
2011 AS-01 41 30 11 4 4 11 0 79 8 27
2011 AS-02 36 18 0 36 9 0 0 55 45 11
2011 AS-04 31 31 15 8 8 8 0 67 17 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 15 17 21 2 4 35 6 54 11 48
2019 AS-01 19 13 19 6 6 25 13 50 20 16
2019 AS-02 8 17 25 0 0 50 0 50 0 12
2018 AS 20 11 18 5 0 43 3 58 9 61
2018 AS-01 14 14 29 0 0 38 5 50 0 21
2018 AS-02 19 13 19 6 0 38 6 56 11 16
2017 AS 22 8 16 0 0 44 10 65 0 50
2017 AS-01 17 6 24 0 0 48 6 49 0 17
2017 AS-02 18 9 18 0 0 55 0 60 0 11
2017 AS-04 30 8 8 0 0 23 32 83 0 13
2014 AS 26 22 8 2 2 34 6 80 7 50
2014 AS-01 30 10 5 5 0 41 9 80 10 20
2014 AS-02 10 20 10 0 10 50 0 60 20 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 47 8 2 4 6 2 84 7 49
2019 AS-01 38 38 0 6 6 13 0 86 14 16
2019 AS-02 38 54 0 0 8 0 0 92 8 13
2018 AS 27 42 12 3 2 12 3 80 6 60
2018 AS-01 19 48 19 0 0 5 10 78 0 21
2018 AS-02 33 40 7 7 0 13 0 85 8 15
2017 AS 42 32 6 0 0 20 0 93 0 50
2017 AS-01 40 29 12 0 0 19 0 86 0 17
2017 AS-02 27 36 0 0 0 36 0 100 0 11
2017 AS-04 54 30 8 0 0 8 0 92 0 13
2014 AS 46 30 10 2 2 8 2 84 4 50
2014 AS-01 39 41 10 5 0 5 0 84 5 20
2014 AS-02 40 10 20 0 10 20 0 63 13 10
2011 AS 41 31 11 3 3 10 0 81 6 70
2011 AS-01 41 30 11 4 4 11 0 79 8 27
2011 AS-02 45 27 9 0 0 18 0 89 0 11
2011 AS-04 31 31 23 0 8 8 0 67 8 13
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 22 35 16 10 10 2 4 61 22 49
2019 AS-01 31 38 6 6 13 6 0 73 20 16
2019 AS-02 23 46 0 8 8 0 15 82 18 13
2018 AS 30 30 10 15 5 2 8 67 22 60
2018 AS-01 33 38 5 5 5 5 10 83 11 21
2018 AS-02 13 33 20 27 0 0 7 50 29 15
2017 AS 28 28 19 12 8 0 6 59 21 50
2017 AS-01 23 35 7 23 6 0 6 61 31 17
2017 AS-02 36 36 0 9 9 0 9 80 20 11
2017 AS-04 15 8 54 8 8 0 8 25 16 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 18 27 22 20 10 0 2 46 31 49
2019 AS-01 25 31 19 19 6 0 0 56 25 16
2019 AS-02 8 38 23 15 8 0 8 50 25 13
2018 AS 17 23 30 18 10 0 2 41 29 60
2018 AS-01 14 29 43 14 0 0 0 43 14 21
2018 AS-02 20 7 33 33 0 0 7 29 36 15
2017 AS 19 24 24 12 16 0 6 45 29 50
2017 AS-01 31 12 23 6 17 0 12 48 26 17
2017 AS-02 0 45 9 9 27 0 9 50 40 11
2017 AS-04 16 15 30 23 15 0 0 32 38 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 27 31 10 8 0 2 49 19 48
2019 AS-01 27 27 27 7 13 0 0 53 20 15
2019 AS-02 15 31 31 15 0 0 8 50 17 13
2018 AS 17 25 33 15 8 0 2 42 24 60
2018 AS-01 10 29 52 10 0 0 0 38 10 21
2018 AS-02 20 13 33 27 0 0 7 36 29 15
2017 AS 18 26 28 16 8 0 4 46 25 50
2017 AS-01 12 36 35 6 0 0 12 54 6 17
2017 AS-02 18 9 36 18 18 0 0 27 36 11
2017 AS-04 24 8 30 23 15 0 0 32 38 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 18 18 22 16 0 4 40 40 49
2019 AS-01 38 6 19 13 19 0 6 47 33 16
2019 AS-02 0 23 23 31 15 0 8 25 50 13
2018 AS 15 27 30 15 10 0 3 43 26 60
2018 AS-01 19 33 29 5 10 0 5 55 15 21
2018 AS-02 13 20 27 27 7 0 7 36 36 15
2017 AS 14 28 26 14 12 0 6 45 27 50
2017 AS-01 18 25 23 12 12 0 12 48 26 17
2017 AS-02 0 45 9 18 18 0 9 50 40 11
2017 AS-04 16 15 38 23 8 0 0 32 30 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 27 8 14 2 0 8 73 18 49
2019 AS-01 63 25 0 6 0 0 6 93 7 16
2019 AS-02 38 23 0 23 0 0 15 73 27 13
2018 AS 43 22 17 12 3 0 3 67 16 60
2018 AS-01 67 14 14 0 0 0 5 85 0 21
2018 AS-02 47 13 20 13 0 0 7 64 14 15
2017 AS 37 26 18 10 2 0 8 68 13 50
2017 AS-01 31 35 12 0 0 0 23 85 0 17
2017 AS-02 45 18 18 9 9 0 0 64 18 11
2017 AS-04 24 30 15 30 0 0 0 54 30 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 19 15 15 6 0 2 64 21 48
2019 AS-01 44 19 13 13 13 0 0 63 25 16
2019 AS-02 50 25 0 17 0 0 8 82 18 12
2018 AS 37 28 17 10 8 0 0 65 18 60
2018 AS-01 29 43 5 10 14 0 0 71 24 21
2018 AS-02 53 20 13 13 0 0 0 73 13 15
2017 AS 32 46 14 7 2 0 0 78 8 50
2017 AS-01 35 52 0 13 0 0 0 87 13 17
2017 AS-02 9 73 18 0 0 0 0 82 0 11
2017 AS-04 24 30 30 8 8 0 0 54 15 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 43 24 4 2 0 2 69 6 49
2019 AS-01 31 25 38 0 0 0 6 60 0 16
2019 AS-02 31 38 23 8 0 0 0 69 8 13
2018 AS 29 27 25 14 2 2 2 58 16 59
2018 AS-01 24 38 24 10 0 5 0 65 10 21
2018 AS-02 40 7 33 13 0 0 7 50 14 15
2017 AS 37 32 18 9 2 0 2 70 11 49
2017 AS-01 35 29 12 13 6 0 6 68 20 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 33 17 42 8 0 0 0 50 8 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 35 33 6 4 0 2 56 10 49
2019 AS-01 31 25 31 0 13 0 0 56 13 16
2019 AS-02 15 38 38 0 0 0 8 58 0 13
2018 AS 20 36 20 14 8 0 2 57 22 59
2018 AS-01 19 43 24 14 0 0 0 62 14 21
2018 AS-02 20 27 40 7 0 0 7 50 7 15
2017 AS 20 42 22 8 6 0 2 63 14 50
2017 AS-01 18 46 19 12 0 0 6 68 12 17
2017 AS-02 18 45 18 0 18 0 0 64 18 11
2017 AS-04 24 23 30 15 8 0 0 47 23 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 25 38 23 6 6 0 2 64 13 48
2019 AS-01 38 25 19 6 13 0 0 63 19 16
2019 AS-02 23 38 15 15 0 0 8 67 17 13
2018 AS 29 34 17 14 5 0 0 64 19 58
2018 AS-01 33 19 29 14 5 0 0 52 19 21
2018 AS-02 33 53 13 0 0 0 0 87 0 15
2017 AS 26 36 22 4 8 0 4 64 13 50
2017 AS-01 24 29 23 6 13 0 6 56 20 17
2017 AS-02 9 55 18 0 9 0 9 70 10 11
2017 AS-04 32 30 23 8 8 0 0 62 15 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 27 13 6 8 0 4 72 15 48
2019 AS-01 50 6 19 13 13 0 0 56 25 16
2019 AS-02 46 31 8 0 0 0 15 91 0 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 27 16 4 14 0 2 65 19 49
2019 AS-01 38 31 6 0 25 0 0 69 25 16
2019 AS-02 31 31 23 0 8 0 8 67 8 13
2018 AS 27 25 24 14 8 0 2 53 22 59
2018 AS-01 24 29 10 29 5 0 5 55 35 21
2018 AS-02 20 27 40 7 7 0 0 47 13 15
2017 AS 32 24 24 10 4 0 6 60 15 50
2017 AS-01 29 30 17 12 0 0 12 68 13 17
2017 AS-02 18 36 18 9 9 0 9 60 20 11
2017 AS-04 24 15 38 15 8 0 0 39 23 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 76 14 4 2 0 0 4 94 2 49
2019 AS-01 88 6 6 0 0 0 0 94 0 16
2019 AS-02 62 15 0 8 0 0 15 91 9 13
2018 AS 67 17 9 0 5 0 2 86 5 58
2018 AS-01 62 19 5 0 10 0 5 85 10 21
2018 AS-02 79 14 7 0 0 0 0 93 0 14
2017 AS 74 18 4 0 3 0 2 93 3 50
2017 AS-01 81 12 0 0 7 0 0 93 7 17
2017 AS-02 55 36 0 0 0 0 9 100 0 11
2017 AS-04 70 15 15 0 0 0 0 85 0 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 85 6 0 0 0 0 8 100 0 48
2019 AS-01 94 6 0 0 0 0 0 100 0 16
2019 AS-02 67 0 0 0 0 0 33 100 0 12
2018 AS 85 5 2 0 0 0 8 98 0 59
2018 AS-01 86 0 5 0 0 0 10 95 0 21
2018 AS-02 93 0 0 0 0 0 7 100 0 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 69 14 8 2 0 0 6 89 2 49
2019 AS-01 75 13 13 0 0 0 0 88 0 16
2019 AS-02 62 8 8 0 0 0 23 90 0 13
2018 AS 72 17 3 2 2 0 3 93 4 58
2018 AS-01 81 19 0 0 0 0 0 100 0 21
2018 AS-02 73 20 0 0 0 0 7 100 0 15
2017 AS 72 10 8 0 4 0 6 87 4 50
2017 AS-01 77 12 6 0 6 0 0 88 6 17
2017 AS-02 55 9 9 0 9 0 18 78 11 11
2017 AS-04 77 8 8 0 0 0 8 92 0 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 57 18 12 2 2 0 8 82 4 49
2019 AS-01 75 6 6 6 0 0 6 87 7 16
2019 AS-02 46 31 0 0 0 0 23 100 0 13
2018 AS 62 20 12 3 3 0 0 82 7 60
2018 AS-01 60 20 10 5 5 0 0 80 10 20
2018 AS-02 69 19 6 0 6 0 0 88 6 16
2017 AS 48 30 10 4 2 0 6 83 6 50
2017 AS-01 59 17 12 6 0 0 6 81 6 17
2017 AS-02 9 55 18 0 9 0 9 70 10 11
2017 AS-04 70 23 0 0 0 0 8 100 0 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 69 12 12 0 0 0 6 87 0 49
2019 AS-01 81 6 13 0 0 0 0 88 0 16
2019 AS-02 62 15 0 0 0 0 23 100 0 13
2018 AS 72 8 3 12 5 0 0 80 17 60
2018 AS-01 80 5 5 10 0 0 0 85 10 20
2018 AS-02 75 6 6 13 0 0 0 81 13 16
2017 AS 62 18 2 6 5 0 8 86 11 50
2017 AS-01 70 6 0 6 7 0 12 85 15 17
2017 AS-02 45 18 9 0 9 0 18 78 11 11
2017 AS-04 62 30 0 8 0 0 0 92 8 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 8 2 4 0 0 33 91 6 48
2019 AS-01 67 0 0 7 0 0 27 91 9 15
2019 AS-02 31 8 0 0 0 0 62 100 0 13
2018 AS 60 7 2 3 2 0 27 91 7 60
2018 AS-01 60 0 5 0 5 0 30 86 7 20
2018 AS-02 56 13 0 6 0 0 25 92 8 16
2017 AS 56 8 2 2 0 0 32 94 3 50
2017 AS-01 52 6 6 0 0 0 36 91 0 17
2017 AS-02 36 9 0 0 0 0 55 100 0 11
2017 AS-04 70 8 0 8 0 0 15 91 9 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 71 16 2 0 0 0 10 98 0 49
2019 AS-01 81 6 6 0 0 0 6 93 0 16
2019 AS-02 46 23 0 0 0 0 31 100 0 13
2018 AS 73 8 8 2 3 0 5 86 5 60
2018 AS-01 75 5 10 5 5 0 0 80 10 20
2018 AS-02 69 19 6 0 0 0 6 93 0 16
2017 AS 66 12 6 0 0 0 16 93 0 50
2017 AS-01 71 6 6 0 0 0 17 93 0 17
2017 AS-02 45 18 9 0 0 0 27 88 0 11
2017 AS-04 70 15 8 0 0 0 8 92 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 76 6 2 6 0 0 10 91 7 49
2019 AS-01 69 13 6 6 0 0 6 87 7 16
2019 AS-02 69 0 0 0 0 0 31 100 0 13
2018 AS 80 5 5 2 3 0 5 89 5 60
2018 AS-01 80 5 10 0 5 0 0 85 5 20
2018 AS-02 81 6 6 0 0 0 6 93 0 16
2017 AS 60 10 8 8 7 0 8 76 16 50
2017 AS-01 58 6 17 0 13 0 6 68 14 17
2017 AS-02 55 9 0 9 9 0 18 78 22 11
2017 AS-04 70 15 0 8 0 0 8 92 8 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 17 15 0 6 0 4 78 7 48
2019 AS-01 56 13 19 0 6 0 6 73 7 16
2019 AS-02 54 23 8 0 8 0 8 83 8 13
2018 AS 52 22 15 10 0 0 2 75 10 60
2018 AS-01 40 20 15 25 0 0 0 60 25 20
2018 AS-02 56 19 25 0 0 0 0 75 0 16
2017 AS 49 22 26 0 0 0 4 73 0 50
2017 AS-01 71 0 23 0 0 0 6 76 0 17
2017 AS-02 9 64 18 0 0 0 9 80 0 11
2017 AS-04 54 15 30 0 0 0 0 70 0 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 31 29 24 0 0 2 46 25 49
2019 AS-01 19 31 31 19 0 0 0 50 19 16
2019 AS-02 15 38 23 23 0 0 0 54 23 13
2018 AS 17 25 33 20 5 0 0 42 25 60
2018 AS-01 15 25 50 10 0 0 0 40 10 20
2018 AS-02 25 19 38 19 0 0 0 44 19 16
2017 AS 10 43 30 14 4 0 0 53 18 50
2017 AS-01 17 54 17 12 0 0 0 71 12 17
2017 AS-02 9 45 18 18 9 0 0 55 27 11
2017 AS-04 8 24 46 15 8 0 0 32 23 13

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 27 33 16 14 0 0 31 37 49
2019 AS-01 6 38 31 19 6 0 0 25 44 16
2019 AS-02 8 23 23 15 31 0 0 46 31 13
2018 AS 7 18 45 18 12 0 0 30 25 60
2018 AS-01 0 15 50 20 15 0 0 35 15 20
2018 AS-02 6 13 56 13 13 0 0 25 19 16
2017 AS 7 14 46 22 12 0 0 34 20 50
2017 AS-01 7 17 40 23 12 0 0 35 25 17
2017 AS-02 9 9 36 36 9 0 0 45 18 11
2017 AS-04 8 15 46 15 16 0 0 32 23 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 45 10 2 2 0 0 86 4 49
2019 AS-01 50 31 13 0 6 0 0 81 6 16
2019 AS-02 54 46 0 0 0 0 0 100 0 13
2018 AS 39 49 7 3 0 2 0 90 3 61
2018 AS-01 24 52 10 10 0 5 0 80 10 21
2018 AS-02 44 56 0 0 0 0 0 100 0 16
2017 AS 37 44 10 4 3 2 0 83 7 49
2017 AS-01 35 40 12 6 7 0 0 75 14 17
2017 AS-02 45 45 9 0 0 0 0 91 0 11
2017 AS-04 34 49 8 0 0 8 0 91 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 31 14 16 0 0 0 69 16 49
2019 AS-01 50 31 0 19 0 0 0 81 19 16
2019 AS-02 38 46 8 8 0 0 0 85 8 13
2018 AS 23 34 25 11 5 2 0 58 17 61
2018 AS-01 24 38 24 14 0 0 0 62 14 21
2018 AS-02 25 44 13 6 6 6 0 73 13 16
2017 AS 23 40 22 8 4 3 0 65 13 49
2017 AS-01 12 46 29 6 0 7 0 62 7 17
2017 AS-02 27 36 0 18 18 0 0 64 36 11
2017 AS-04 26 49 25 0 0 0 0 75 0 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 10 90 49
2019 AS-01 19 81 16
2019 AS-02 8 92 13
2017 AS 16 84 50
2014 AS 10 90 50
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 29 33 20 14 4 0 0 29 71 49
2019 AS-01 50 31 0 13 6 0 0 50 50 16
2019 AS-02 23 54 8 15 0 0 0 23 77 13
2018 AS 38 26 18 7 8 2 2 39 61 61
2018 AS-01 48 24 10 5 5 5 5 53 47 21
2018 AS-02 19 44 25 6 6 0 0 19 81 16
2017 AS 40 26 16 10 2 4 2 42 58 50
2017 AS-01 29 29 25 0 6 6 6 32 68 17
2017 AS-02 55 36 9 0 0 0 0 55 45 11
2017 AS-04 46 8 15 32 0 0 0 46 54 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 59 41 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 52 48 33
2019 AS-02 60 40 10
2018 AS 39 61 36
2018 AS-02 38 62 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 38 18 12 6 3 0 24 73 12 34
2019 AS-02 30 20 10 10 0 0 30 71 14 10
2018 AS 39 28 11 3 8 3 8 75 13 36
2018 AS-02 54 31 0 0 8 0 8 92 8 13
2017 AS 40 19 11 15 0 0 15 69 18 27
2017 AS-01 38 22 10 11 0 0 19 75 13 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 15 26 3 6 9 0 41 70 25 34
2019 AS-02 10 30 0 0 10 0 50 80 20 10
2018 AS 19 6 11 8 19 8 28 39 43 36
2018 AS-02 23 8 0 0 8 8 54 80 20 13
2017 AS 0 15 11 5 12 4 54 35 39 27
2017 AS-01 0 0 19 12 11 10 48 0 54 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 8 17 8 13 2 10 57 24 48
2019 AS-01 44 6 6 13 13 0 19 62 31 16
2019 AS-02 46 0 23 8 15 0 8 50 25 13
2018 AS 54 13 7 8 10 0 8 73 20 61
2018 AS-01 52 14 10 14 10 0 0 67 24 21
2018 AS-02 56 6 6 6 13 0 13 71 21 16
Date modified: