2019 Public Service Employee Survey Results for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 32 0 16 0 0 0 84 16 25
2019 CO-02 50 29 0 21 0 0 0 79 21 14
2017 CO 31 55 9 4 0 0 0 86 4 22
2017 CO-02 40 43 17 0 0 0 0 83 0 12
2014 CO 41 40 5 10 5 0 0 80 15 20
2014 CO-02 30 50 0 10 10 0 0 80 20 10
2011 CO 42 38 8 8 4 0 0 81 12 26
2011 CO-03 64 18 9 9 0 0 0 82 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 28 12 12 0 0 0 76 12 25
2019 CO-02 36 43 0 21 0 0 0 79 21 14
2017 CO 33 31 9 18 9 0 0 63 28 22
2017 CO-02 26 49 9 17 0 0 0 74 17 12
2014 CO 40 15 5 25 16 0 0 55 41 20
2014 CO-02 40 30 10 10 10 0 0 70 20 10
2011 CO 27 31 0 31 12 0 0 58 42 26
2011 CO-03 27 27 0 36 9 0 0 55 45 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 40 8 4 4 0 0 84 8 25
2019 CO-02 36 43 14 7 0 0 0 79 7 14
2017 CO 13 64 9 9 5 0 0 77 14 22
2017 CO-02 16 75 0 9 0 0 0 91 9 12
2014 CO 35 25 15 15 11 0 0 59 26 20
2014 CO-02 10 30 30 20 10 0 0 40 30 10
2011 CO 31 38 12 15 4 0 0 69 19 26
2011 CO-03 27 55 9 9 0 0 0 82 9 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 40 0 16 0 0 0 84 16 25
2019 CO-02 36 43 0 21 0 0 0 79 21 14
2018 CO 22 57 13 9 0 0 0 78 9 23
2018 CO-02 14 71 14 0 0 0 0 86 0 14
2017 CO 22 46 14 9 9 0 0 68 19 22
2017 CO-02 16 58 0 17 9 0 0 74 26 12
2014 CO 20 55 5 10 11 0 0 74 21 20
2014 CO-02 20 60 10 10 0 0 0 80 10 10
2011 CO 31 31 12 12 12 0 4 64 24 26
2011 CO-03 27 45 9 0 18 0 0 73 18 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 72 20 0 8 0 0 0 92 8 25
2019 CO-02 64 21 0 14 0 0 0 86 14 14
2017 CO 41 45 14 0 0 0 0 86 0 22
2017 CO-02 50 32 17 0 0 0 0 83 0 12
2014 CO 45 35 10 5 6 0 0 79 11 20
2014 CO-02 50 30 10 10 0 0 0 80 10 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 48 12 12 0 0 0 76 12 25
2019 CO-02 29 50 7 14 0 0 0 79 14 14
2018 CO 22 52 17 4 4 0 0 74 9 23
2018 CO-02 21 57 21 0 0 0 0 79 0 14
2017 CO 36 36 19 5 5 0 0 72 9 22
2017 CO-02 33 32 34 0 0 0 0 66 0 12
2014 CO 35 30 0 15 16 0 5 68 32 20
2014 CO-02 50 30 0 20 0 0 0 80 20 10
2011 CO 31 23 15 15 12 0 4 56 28 26
2011 CO-03 27 27 9 27 9 0 0 55 36 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 56 8 4 4 0 0 84 8 25
2019 CO-02 21 57 14 0 7 0 0 79 7 14
2018 CO 26 61 13 0 0 0 0 87 0 23
2018 CO-02 36 50 14 0 0 0 0 86 0 14
2017 CO 28 54 9 5 5 0 0 81 9 22
2017 CO-02 17 74 0 0 9 0 0 91 9 12
2014 CO 25 50 11 5 10 0 0 74 15 20
2014 CO-02 30 60 0 10 0 0 0 90 10 10
2011 CO 27 46 8 15 4 0 0 73 19 26
2011 CO-03 18 45 9 27 0 0 0 64 27 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 52 24 4 0 0 0 72 4 25
2019 CO-02 29 50 14 7 0 0 0 79 7 14
2018 CO 22 57 9 9 4 0 0 78 13 23
2018 CO-02 29 64 0 7 0 0 0 93 7 14
2017 CO 14 40 18 14 14 0 0 54 28 22
2017 CO-02 17 49 26 0 9 0 0 66 9 12
2014 CO 25 20 15 15 26 0 0 45 41 20
2014 CO-02 30 40 10 10 10 0 0 70 20 10
2011 CO 19 19 12 35 15 0 0 38 50 26
2011 CO-03 18 18 0 45 18 0 0 36 64 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 60 12 16 4 0 0 68 20 25
2019 CO-02 7 64 14 7 7 0 0 71 14 14
2018 CO 17 52 26 4 0 0 0 70 4 23
2018 CO-02 21 50 21 7 0 0 0 71 7 14
2017 CO 9 36 22 14 19 0 0 45 33 22
2017 CO-02 9 33 24 26 9 0 0 42 34 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 36 48 12 0 4 0 0 84 4 25
2019 CO-02 43 43 7 0 7 0 0 86 7 14
2018 CO 14 68 14 5 0 0 0 82 5 22
2018 CO-02 15 62 23 0 0 0 0 77 0 13
2017 CO 27 31 28 0 14 0 0 58 14 22
2017 CO-02 17 32 34 0 17 0 0 49 17 12
2014 CO 21 59 5 10 5 0 0 80 15 20
2014 CO-02 10 70 0 10 10 0 0 80 20 10
2011 CO 35 35 12 12 8 0 0 69 19 26
2011 CO-03 55 9 9 27 0 0 0 64 27 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 48 20 4 4 0 0 72 8 25
2019 CO-02 29 50 14 0 7 0 0 79 7 14
2018 CO 5 64 14 18 0 0 0 68 18 22
2018 CO-02 0 77 8 15 0 0 0 77 15 13
2017 CO 14 40 28 9 9 0 0 54 19 22
2017 CO-02 9 57 17 9 9 0 0 66 17 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 44 4 0 0 0 0 96 0 25
2019 CO-02 50 43 7 0 0 0 0 93 0 14
2018 CO 23 73 5 0 0 0 0 95 0 22
2018 CO-02 31 69 0 0 0 0 0 100 0 13
2017 CO 50 31 9 5 5 0 0 81 9 22
2017 CO-02 42 32 17 0 9 0 0 74 9 12
2014 CO 55 30 10 5 0 0 0 85 5 20
2014 CO-02 60 30 0 10 0 0 0 90 10 10
2011 CO 54 35 12 0 0 0 0 88 0 26
2011 CO-03 82 9 9 0 0 0 0 91 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 44 16 8 4 0 0 72 12 25
2019 CO-02 29 50 14 0 7 0 0 79 7 14
2018 CO 23 59 9 9 0 0 0 82 9 22
2018 CO-02 23 54 15 8 0 0 0 77 8 13
2017 CO 32 32 13 14 9 0 0 63 23 22
2017 CO-02 25 32 9 26 9 0 0 57 34 12
2014 CO 20 35 15 25 6 0 0 55 31 20
2014 CO-02 20 40 20 20 0 0 0 60 20 10
2011 CO 42 23 19 4 12 0 0 65 15 26
2011 CO-03 27 36 18 9 9 0 0 64 18 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 48 12 12 4 0 0 72 16 25
2019 CO-02 21 57 14 0 7 0 0 79 7 14
2018 CO 18 45 27 9 0 0 0 64 9 22
2018 CO-02 15 62 15 8 0 0 0 77 8 13
2017 CO 18 40 14 9 19 0 0 58 28 22
2017 CO-02 33 32 9 9 17 0 0 66 26 12
2014 CO 20 40 5 25 11 0 0 59 36 20
2014 CO-02 30 40 10 20 0 0 0 70 20 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 48 20 12 4 0 0 64 16 25
2019 CO-02 21 43 14 14 7 0 0 64 21 14
2018 CO 5 59 32 0 5 0 0 64 5 22
2018 CO-02 8 54 38 0 0 0 0 62 0 13
2017 CO 14 41 19 22 5 0 0 54 27 22
2017 CO-02 17 33 17 32 0 0 0 50 32 12
2014 CO 20 35 21 15 10 0 0 55 25 20
2014 CO-02 30 50 10 10 0 0 0 80 10 10
2011 CO 27 35 15 15 8 0 0 62 23 26
2011 CO-03 18 27 18 27 9 0 0 45 36 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 48 4 4 0 0 0 92 4 25
2019 CO-02 43 57 0 0 0 0 0 100 0 14
2018 CO 18 59 23 0 0 0 0 77 0 22
2018 CO-02 23 62 15 0 0 0 0 85 0 13
2017 CO 23 63 9 0 5 0 0 86 5 22
2017 CO-02 17 74 0 0 9 0 0 91 9 12
2014 CO 45 35 10 10 0 0 0 80 10 20
2014 CO-02 50 40 0 10 0 0 0 90 10 10
2011 CO 35 42 15 8 0 0 0 77 8 26
2011 CO-03 36 45 18 0 0 0 0 82 0 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 12 48 16 16 8 0 0 60 24 25
2019 CO-02 14 57 14 14 0 0 0 71 14 14
2018 CO 9 48 26 13 4 0 0 57 17 23
2018 CO-02 14 57 21 7 0 0 0 71 7 14
2017 CO 9 42 17 23 5 5 0 53 29 22
2017 CO-02 0 60 7 25 0 9 0 65 27 12
2014 CO 26 40 20 10 5 0 0 65 15 20
2014 CO-02 30 50 20 0 0 0 0 80 0 10
2011 CO 8 38 19 23 12 0 0 46 35 26
2011 CO-03 0 18 27 36 18 0 0 18 55 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 21 29 46 4 0 0 0 4 50 24
2019 CO-02 8 31 54 8 0 0 0 8 38 13
2018 CO 4 39 48 9 0 0 0 9 43 23
2018 CO-02 0 36 50 14 0 0 0 14 36 14
2017 CO 29 33 38 0 0 0 0 0 62 21
2017 CO-02 28 27 45 0 0 0 0 0 55 11
2014 CO 41 40 15 5 0 0 0 5 80 20
2014 CO-02 40 30 30 0 0 0 0 0 70 10
2011 CO 27 46 23 4 0 0 0 4 73 26
2011 CO-03 36 55 0 9 0 0 0 9 91 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 16 40 24 12 0 0 36 24 25
2019 CO-02 14 0 43 36 7 0 0 43 14 14
2018 CO 4 13 52 22 9 0 0 30 17 23
2018 CO-02 7 7 43 36 7 0 0 43 14 14
2017 CO 19 23 41 13 5 0 0 18 42 22
2017 CO-02 9 17 59 15 0 0 0 15 26 12
2014 CO 50 30 20 0 0 0 0 0 80 20
2014 CO-02 50 20 30 0 0 0 0 0 70 10
2011 CO 23 35 23 4 12 4 0 16 60 26
2011 CO-03 27 36 18 0 9 9 0 10 70 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 24 28 8 0 0 0 8 64 25
2019 CO-02 36 21 36 7 0 0 0 7 57 14
2018 CO 30 43 17 9 0 0 0 9 74 23
2018 CO-02 21 43 29 7 0 0 0 7 64 14
2017 CO 51 23 22 0 0 0 5 0 77 22
2017 CO-02 43 26 32 0 0 0 0 0 68 12
2014 CO 45 25 20 5 5 0 0 10 70 20
2014 CO-02 30 40 20 10 0 0 0 10 70 10
2011 CO 23 54 15 4 4 0 0 8 77 26
2011 CO-03 18 73 9 0 0 0 0 0 91 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 36 28 16 0 0 0 16 56 25
2019 CO-02 7 43 36 14 0 0 0 14 50 14
2018 CO 13 48 35 4 0 0 0 4 61 23
2018 CO-02 14 29 50 7 0 0 0 7 43 14
2017 CO 23 54 19 5 0 0 0 5 77 22
2017 CO-02 25 41 34 0 0 0 0 0 66 12
2014 CO 26 40 20 5 5 0 5 10 69 20
2014 CO-02 10 30 30 10 10 0 10 22 44 10
2011 CO 15 38 35 8 4 0 0 12 54 26
2011 CO-03 9 64 27 0 0 0 0 0 73 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 28 32 8 0 4 0 8 58 25
2019 CO-02 21 29 36 7 0 7 0 8 54 14
2018 CO 18 36 32 9 0 0 5 10 57 22
2018 CO-02 21 36 36 7 0 0 0 7 57 14
2017 CO 33 35 23 5 0 5 0 5 71 22
2017 CO-02 26 32 43 0 0 0 0 0 57 12
2014 CO 50 31 10 0 5 0 5 5 84 20
2014 CO-02 40 20 20 0 10 0 10 11 67 10
2011 CO 35 38 15 0 8 0 4 8 76 26
2011 CO-03 45 55 0 0 0 0 0 0 100 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 16 20 32 12 8 4 50 27 25
2019 CO-02 7 14 21 21 14 14 7 45 27 14
2018 CO 4 13 43 35 0 0 4 36 18 23
2018 CO-02 0 7 43 50 0 0 0 50 7 14
2017 CO 5 22 37 23 5 5 5 30 29 22
2017 CO-02 0 32 34 25 0 0 9 27 35 12
2014 CO 16 20 5 45 5 0 10 55 39 20
2014 CO-02 0 30 0 50 0 0 20 63 38 10
2011 CO 8 8 38 19 12 4 12 36 18 26
2011 CO-03 9 18 36 18 9 0 9 30 30 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 24 36 12 4 0 0 16 48 25
2019 CO-02 21 21 43 14 0 0 0 14 43 14
2018 CO 17 35 35 9 4 0 0 13 52 23
2018 CO-02 21 29 36 14 0 0 0 14 50 14
2017 CO 32 28 31 5 5 0 0 9 60 22
2017 CO-02 17 26 57 0 0 0 0 0 43 12
2014 CO 31 20 35 0 5 0 10 6 56 20
2014 CO-02 30 10 50 0 10 0 0 10 40 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 8 32 28 28 0 0 56 12 25
2019 CO-02 7 7 36 7 43 0 0 50 14 14
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 20 0 4 0 0 0 96 4 25
2019 CO-02 64 29 0 7 0 0 0 93 7 14
2017 CO 67 19 9 5 0 0 0 86 5 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 50 25 6 15 5 0 0 74 20 20
2014 CO-02 50 40 0 0 10 0 0 90 10 10
2011 CO 42 23 15 19 0 0 0 65 19 26
2011 CO-03 36 27 9 27 0 0 0 64 27 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 36 20 0 8 4 4 70 9 25
2019 CO-02 29 43 7 0 14 7 0 77 15 14
2018 CO 17 65 4 4 9 0 0 83 13 23
2018 CO-02 21 64 7 0 7 0 0 86 7 14
2017 CO 27 31 14 0 23 0 5 61 24 22
2017 CO-02 42 32 9 0 17 0 0 74 17 12
2014 CO 31 10 10 25 20 5 0 43 47 20
2014 CO-02 40 20 0 10 20 10 0 67 33 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 60 28 0 4 8 0 0 88 12 25
2019 CO-02 57 29 0 0 14 0 0 86 14 14
2018 CO 35 61 4 0 0 0 0 96 0 23
2018 CO-02 43 57 0 0 0 0 0 100 0 14
2017 CO 50 32 14 5 0 0 0 82 5 22
2017 CO-02 50 41 9 0 0 0 0 91 0 12
2014 CO 25 20 26 20 10 0 0 45 30 20
2014 CO-02 40 30 10 20 0 0 0 70 20 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 72 20 0 0 8 0 0 92 8 25
2019 CO-02 64 21 0 0 14 0 0 86 14 14
2018 CO 57 39 4 0 0 0 0 96 0 23
2018 CO-02 57 36 7 0 0 0 0 93 0 14
2017 CO 58 23 9 4 5 0 0 82 9 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 30 25 25 15 6 0 0 55 21 20
2014 CO-02 40 30 20 10 0 0 0 70 10 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 56 28 12 0 4 0 0 84 4 25
2019 CO-02 57 29 7 0 7 0 0 86 7 14
2018 CO 30 65 4 0 0 0 0 96 0 23
2018 CO-02 36 57 7 0 0 0 0 93 0 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 64 24 12 0 0 0 0 88 0 25
2019 CO-02 64 21 14 0 0 0 0 86 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 60 24 8 8 0 0 0 84 8 25
2019 CO-02 64 29 0 7 0 0 0 93 7 14
2018 CO 43 48 4 4 0 0 0 91 4 23
2018 CO-02 50 50 0 0 0 0 0 100 0 14
2017 CO 45 32 18 5 0 0 0 77 5 22
2017 CO-02 50 24 26 0 0 0 0 74 0 12
2014 CO 25 35 10 20 11 0 0 59 31 20
2014 CO-02 50 40 0 10 0 0 0 90 10 10
2011 CO 23 19 19 27 12 0 0 42 38 26
2011 CO-03 18 9 27 36 9 0 0 27 45 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 36 8 8 0 0 0 84 8 25
2019 CO-02 43 43 7 7 0 0 0 86 7 14
2018 CO 39 48 9 4 0 0 0 87 4 23
2018 CO-02 43 57 0 0 0 0 0 100 0 14
2017 CO 32 54 9 5 0 0 0 86 5 22
2017 CO-02 33 58 9 0 0 0 0 91 0 12
2014 CO 45 20 10 15 11 0 0 64 26 20
2014 CO-02 70 20 10 0 0 0 0 90 0 10
2011 CO 23 31 19 19 8 0 0 54 27 26
2011 CO-03 9 18 36 27 9 0 0 27 36 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 32 8 8 0 0 0 84 8 25
2019 CO-02 50 43 0 7 0 0 0 93 7 14
2018 CO 43 43 9 4 0 0 0 87 4 23
2018 CO-02 50 50 0 0 0 0 0 100 0 14
2017 CO 45 36 9 9 0 0 0 82 9 22
2017 CO-02 42 50 0 9 0 0 0 91 9 12
2014 CO 40 25 5 10 21 0 0 64 31 20
2014 CO-02 60 30 0 10 0 0 0 90 10 10
2011 CO 19 42 12 19 8 0 0 62 27 26
2011 CO-03 9 45 18 18 9 0 0 55 27 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 96 4 0 0 0 0 0 100 0 24
2019 CO-02 100 0 0 0 0 0 0 100 0 13
2017 CO 77 19 5 0 0 0 0 95 0 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 69 15 6 10 0 0 0 84 10 20
2014 CO-02 80 20 0 0 0 0 0 100 0 10
2011 CO 65 23 4 8 0 0 0 88 8 26
2011 CO-03 64 18 9 9 0 0 0 82 9 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 32 8 12 4 0 4 75 17 25
2019 CO-02 43 29 7 14 7 0 0 71 21 14
2017 CO 32 31 28 5 0 4 0 66 5 22
2017 CO-02 34 49 17 0 0 0 0 83 0 12
2014 CO 45 20 11 15 10 0 0 64 25 20
2014 CO-02 60 20 0 20 0 0 0 80 20 10
2011 CO 42 27 12 12 8 0 0 69 19 26
2011 CO-03 45 0 27 18 9 0 0 45 27 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 56 36 4 0 4 0 0 92 4 25
2019 CO-02 57 36 0 0 7 0 0 93 7 14
2018 CO 57 35 4 0 4 0 0 91 4 23
2018 CO-02 57 43 0 0 0 0 0 100 0 14
2017 CO 50 32 5 14 0 0 0 82 14 22
2017 CO-02 49 43 0 9 0 0 0 91 9 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 35 52 9 0 4 0 0 87 4 23
2019 CO-02 38 38 15 0 8 0 0 77 8 13
2018 CO 43 43 0 9 4 0 0 87 13 23
2018 CO-02 50 50 0 0 0 0 0 100 0 14
2017 CO 37 40 14 9 0 0 0 77 9 22
2017 CO-02 33 50 9 9 0 0 0 83 9 12
2014 CO 40 20 10 20 11 0 0 59 31 20
2014 CO-02 60 20 10 10 0 0 0 80 10 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 12 48 28 0 12 0 0 60 12 25
2019 CO-02 14 43 36 0 7 0 0 57 7 14
2018 CO 13 43 35 4 0 4 0 59 5 23
2018 CO-02 14 43 36 0 0 7 0 62 0 14
2017 CO 0 41 27 18 9 5 0 43 29 22
2017 CO-02 0 25 50 17 0 9 0 27 19 12
2014 CO 5 40 15 25 11 5 0 47 37 20
2014 CO-02 0 40 20 30 0 10 0 44 33 10
2011 CO 4 46 23 12 12 4 0 52 24 26
2011 CO-03 9 36 27 18 9 0 0 45 27 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 12 48 20 16 4 0 0 60 20 25
2019 CO-02 7 57 29 0 7 0 0 64 7 14
2018 CO 9 43 30 13 4 0 0 52 17 23
2018 CO-02 14 57 21 7 0 0 0 71 7 14
2017 CO 0 22 36 19 23 0 0 22 42 22
2017 CO-02 0 25 32 26 17 0 0 25 43 12
2014 CO 0 40 31 25 5 0 0 40 30 20
2014 CO-02 0 40 30 30 0 0 0 40 30 10
2011 CO 12 27 27 19 12 4 0 40 32 26
2011 CO-03 9 18 36 27 9 0 0 27 36 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 0 44 36 8 12 0 0 44 20 25
2019 CO-02 0 36 57 0 7 0 0 36 7 14
2018 CO 4 30 43 9 9 4 0 36 18 23
2018 CO-02 7 36 43 0 7 7 0 46 8 14
2017 CO 0 9 54 14 23 0 0 9 37 22
2017 CO-02 0 16 50 17 17 0 0 16 34 12
2014 CO 5 10 55 20 10 0 0 15 30 20
2014 CO-02 10 10 50 20 10 0 0 20 30 10
2011 CO 4 23 19 27 23 4 0 28 52 26
2011 CO-03 0 27 9 45 18 0 0 27 64 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 52 36 4 4 0 0 56 8 25
2019 CO-02 7 50 36 0 7 0 0 57 7 14
2018 CO 0 52 35 9 4 0 0 52 13 23
2018 CO-02 0 57 36 0 7 0 0 57 7 14
2017 CO 0 26 32 23 19 0 0 26 42 22
2017 CO-02 0 23 26 34 17 0 0 23 51 12
2014 CO 0 15 35 41 10 0 0 15 50 20
2014 CO-02 0 0 50 50 0 0 0 0 50 10
2011 CO 8 19 15 31 27 0 0 27 58 26
2011 CO-03 0 18 18 45 18 0 0 18 64 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 80 16 0 4 0 0 0 96 4 25
2019 CO-02 79 14 0 7 0 0 0 93 7 14
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 52 8 4 12 0 0 76 16 25
2019 CO-02 36 43 14 0 7 0 0 79 7 14
2018 CO 4 48 26 13 9 0 0 52 22 23
2018 CO-02 7 64 14 7 7 0 0 71 14 14
2017 CO 5 40 14 33 9 0 0 44 42 22
2017 CO-02 0 49 0 43 9 0 0 49 51 12
2014 CO 5 30 36 25 5 0 0 35 30 20
2014 CO-02 0 20 30 50 0 0 0 20 50 10
2011 CO 8 23 8 27 31 4 0 32 60 26
2011 CO-03 0 27 9 27 36 0 0 27 64 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 36 40 12 4 0 0 44 16 25
2019 CO-02 14 43 36 0 7 0 0 57 7 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 44 28 8 4 0 0 60 12 25
2019 CO-02 21 36 29 7 7 0 0 57 14 14
2018 CO 17 57 9 4 4 4 4 81 10 23
2018 CO-02 21 57 7 7 0 7 0 85 8 14
2017 CO 9 44 23 18 5 0 0 54 23 22
2017 CO-02 9 40 26 17 9 0 0 49 26 12
2014 CO 30 41 15 15 0 0 0 70 15 20
2014 CO-02 30 30 10 30 0 0 0 60 30 10
2011 CO 23 35 8 19 15 0 0 58 35 26
2011 CO-03 18 55 9 9 9 0 0 73 18 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 52 20 4 4 0 0 72 8 25
2019 CO-02 21 57 14 0 7 0 0 79 7 14
2018 CO 9 65 26 0 0 0 0 74 0 23
2018 CO-02 14 57 29 0 0 0 0 71 0 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 28 20 16 16 8 4 41 36 25
2019 CO-02 7 29 29 14 14 7 0 38 31 14
2018 CO 0 30 39 9 4 17 0 37 16 23
2018 CO-02 0 14 50 14 0 21 0 18 18 14
2017 CO 0 19 26 23 19 13 0 21 48 22
2017 CO-02 0 17 32 34 9 9 0 19 47 12
2014 CO 15 20 15 20 26 5 0 37 48 20
2014 CO-02 20 20 10 40 10 0 0 40 50 10
2011 CO 4 23 19 19 23 8 4 30 48 26
2011 CO-03 9 18 18 36 9 9 0 30 50 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 12 44 28 8 4 4 0 58 13 25
2019 CO-02 14 36 21 14 7 7 0 54 23 14
2018 CO 13 61 17 9 0 0 0 74 9 23
2018 CO-02 14 57 21 7 0 0 0 71 7 14
2017 CO 27 46 5 14 9 0 0 72 23 22
2017 CO-02 25 58 0 0 17 0 0 83 17 12
2014 CO 25 40 10 5 21 0 0 64 26 20
2014 CO-02 30 50 0 10 10 0 0 80 20 10
2011 CO 31 38 0 15 15 0 0 69 31 26
2011 CO-03 27 36 0 27 9 0 0 64 36 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 0 32 24 16 24 4 0 33 42 25
2019 CO-02 0 21 29 21 21 7 0 23 46 14
2018 CO 0 26 35 35 4 0 0 26 39 23
2018 CO-02 0 36 36 21 7 0 0 36 29 14
2017 CO 18 9 18 28 28 0 0 27 56 22
2017 CO-02 25 9 32 17 17 0 0 33 34 12
2014 CO 5 10 10 20 55 0 0 15 75 20
2014 CO-02 10 10 10 10 60 0 0 20 70 10
2011 CO 0 15 8 38 38 0 0 15 77 26
2011 CO-03 0 18 18 27 36 0 0 18 64 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 72 8 16 0 4 0 0 80 4 25
2019 CO-02 64 14 14 0 7 0 0 79 7 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 72 8 8 0 0 0 12 91 0 25
2019 CO-02 79 7 7 0 0 0 7 92 0 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 20 20 0 0 4 4 78 0 25
2019 CO-02 50 21 29 0 0 0 0 71 0 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 36 20 24 8 0 8 4 64 9 25
2019 CO-02 43 14 29 14 0 0 0 57 14 14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 12 8 16 40 4 0 33 58 25
2019 CO-02 7 21 14 14 43 0 0 29 57 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 12 4 4 0 0 4 92 4 25
2019 CO-02 71 21 0 0 0 0 7 100 0 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 4 8 4 4 0 4 83 8 25
2019 CO-02 71 0 14 0 7 0 7 77 8 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 12 0 0 0 0 12 100 0 25
2019 CO-02 71 14 0 0 0 0 14 100 0 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 48 32 8 4 4 0 54 13 25
2019 CO-02 7 43 43 0 7 0 0 50 7 14
2018 CO 0 61 26 13 0 0 0 61 13 23
2018 CO-02 0 64 29 7 0 0 0 64 7 14
2017 CO 13 31 28 9 18 0 0 44 28 22
2017 CO-02 25 32 17 9 17 0 0 57 26 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 64 12 0 4 0 0 84 4 25
2019 CO-02 21 71 0 0 7 0 0 93 7 14
2018 CO 22 70 4 4 0 0 0 91 4 23
2018 CO-02 21 79 0 0 0 0 0 100 0 14
2017 CO 32 40 18 9 0 0 0 72 9 22
2017 CO-02 26 49 26 0 0 0 0 74 0 12
2014 CO 40 25 15 5 11 5 0 68 17 20
2014 CO-02 50 30 10 0 0 10 0 89 0 10
2011 CO 38 27 19 8 8 0 0 65 15 26
2011 CO-03 36 45 18 0 0 0 0 82 0 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 44 12 0 4 0 0 84 4 25
2019 CO-02 36 50 7 0 7 0 0 86 7 14
2018 CO 35 57 9 0 0 0 0 91 0 23
2018 CO-02 29 64 7 0 0 0 0 93 0 14
2017 CO 31 37 23 9 0 0 0 68 9 22
2017 CO-02 40 43 17 0 0 0 0 83 0 12
2014 CO 35 35 21 0 5 5 0 73 5 20
2014 CO-02 40 40 10 0 0 10 0 89 0 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 44 8 0 4 0 0 88 4 25
2019 CO-02 43 43 7 0 7 0 0 86 7 14
2018 CO 39 61 0 0 0 0 0 100 0 23
2018 CO-02 36 64 0 0 0 0 0 100 0 14
2017 CO 37 40 14 5 5 0 0 77 9 22
2017 CO-02 34 49 9 0 9 0 0 83 9 12
2014 CO 35 35 15 5 11 0 0 69 16 20
2014 CO-02 50 40 10 0 0 0 0 90 0 10
2011 CO 31 58 4 0 8 0 0 88 8 26
2011 CO-03 18 82 0 0 0 0 0 100 0 11

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 46 13 0 4 0 0 83 4 24
2019 CO-02 43 43 7 0 7 0 0 86 7 14
2018 CO 17 70 9 4 0 0 0 87 4 23
2018 CO-02 29 57 7 7 0 0 0 86 7 14
2017 CO 19 40 28 9 5 0 0 58 14 22
2017 CO-02 17 32 34 9 9 0 0 49 17 12
2014 CO 20 30 21 15 15 0 0 50 30 20
2014 CO-02 30 20 20 20 10 0 0 50 30 10
2011 CO 31 35 15 12 8 0 0 65 19 26
2011 CO-03 36 27 9 27 0 0 0 64 27 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 44 8 0 8 0 0 84 8 25
2019 CO-02 43 43 7 0 7 0 0 86 7 14
2018 CO 22 70 4 0 4 0 0 91 4 23
2018 CO-02 29 64 0 0 7 0 0 93 7 14
2017 CO 9 44 33 9 5 0 0 54 14 22
2017 CO-02 9 40 34 9 9 0 0 49 17 12
2014 CO 25 20 31 15 10 0 0 45 25 20
2014 CO-02 30 20 30 20 0 0 0 50 20 10
2011 CO 27 35 19 12 8 0 0 62 19 26
2011 CO-03 27 27 27 18 0 0 0 55 18 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 36 36 12 12 4 0 0 72 16 25
2019 CO-02 36 36 7 14 7 0 0 71 21 14
2018 CO 26 35 26 9 0 4 0 64 9 23
2018 CO-02 36 29 21 7 0 7 0 69 8 14
2017 CO 23 31 37 5 5 0 0 54 9 22
2017 CO-02 9 49 34 0 9 0 0 57 9 12
2014 CO 25 25 26 10 10 5 0 52 21 20
2014 CO-02 40 10 10 10 20 10 0 56 33 10
2011 CO 35 31 15 15 4 0 0 65 19 26
2011 CO-03 36 36 9 18 0 0 0 73 18 11
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CO 20 44 36 25
2019 CO-02 29 50 21 14
2018 CO 17 52 30 23
2018 CO-02 14 57 29 14
2017 CO 23 46 31 22
2017 CO-02 34 42 24 12
2014 CO 10 55 35 20
2014 CO-02 10 50 40 10
2011 CO 31 46 23 26
2011 CO-03 18 64 18 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 56 20 0 0 0 0 80 0 25
2019 CO-02 21 57 21 0 0 0 0 79 0 14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 56 40 4 0 0 0 0 96 0 25
2019 CO-02 50 50 0 0 0 0 0 100 0 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 8 36 8 8 24 12 19 25 25
2019 CO-02 0 7 43 0 14 21 14 11 22 14
2018 CO 5 23 23 0 5 45 0 50 8 22
2018 CO-02 7 21 29 0 0 43 0 50 0 14
2017 CO 0 19 18 14 9 36 5 31 39 22
2017 CO-02 0 17 24 17 0 42 0 29 29 12
2014 CO 10 10 10 25 11 35 0 30 54 20
2014 CO-02 0 20 0 20 10 50 0 40 60 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 32 28 0 8 8 0 61 9 25
2019 CO-02 21 29 36 0 14 0 0 50 14 14
2018 CO 4 52 22 13 0 9 0 62 14 23
2018 CO-02 7 50 36 0 0 7 0 62 0 14
2017 CO 23 26 28 9 4 9 0 54 15 22
2017 CO-02 17 32 26 17 0 9 0 53 19 12
2014 CO 35 15 25 5 16 5 0 52 22 20
2014 CO-02 40 20 10 10 10 10 0 67 22 10
2011 CO 15 31 12 19 8 15 0 55 32 26
2011 CO-03 9 27 9 27 0 27 0 50 38 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 20 28 4 4 28 12 40 13 25
2019 CO-02 0 21 36 0 7 21 14 33 11 14
2018 CO 4 17 22 4 0 52 0 45 9 23
2018 CO-02 7 21 21 0 0 50 0 57 0 14
2017 CO 5 19 36 0 0 41 0 39 0 22
2017 CO-02 9 9 41 0 0 42 0 29 0 12
2014 CO 5 5 30 16 5 40 0 16 34 20
2014 CO-02 0 10 10 10 10 60 0 25 50 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 40 12 4 4 12 0 77 9 25
2019 CO-02 21 43 21 0 7 7 0 69 8 14
2018 CO 13 52 22 4 0 9 0 71 5 23
2018 CO-02 14 43 36 0 0 7 0 62 0 14
2017 CO 24 18 48 0 0 10 0 47 0 21
2017 CO-02 17 24 50 0 0 9 0 45 0 12
2014 CO 10 30 35 6 5 15 0 47 13 20
2014 CO-02 0 40 20 0 10 30 0 57 14 10
2011 CO 23 42 8 4 8 15 0 77 14 26
2011 CO-03 18 55 0 9 0 18 0 89 11 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 12 28 8 8 0 0 56 16 25
2019 CO-02 43 21 14 14 7 0 0 64 21 14
2018 CO 48 17 22 0 9 0 4 68 9 23
2018 CO-02 36 29 21 0 14 0 0 64 14 14
2017 CO 32 41 13 9 4 0 0 74 13 22
2017 CO-02 34 34 15 9 8 0 0 68 16 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 0 28 16 40 16 0 0 28 56 25
2019 CO-02 0 36 14 50 0 0 0 36 50 14
2018 CO 0 17 48 17 17 0 0 17 35 23
2018 CO-02 0 29 50 14 7 0 0 29 21 14
2017 CO 9 9 37 22 22 0 0 18 44 22
2017 CO-02 0 17 51 16 15 0 0 17 32 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 24 36 24 12 0 0 28 36 25
2019 CO-02 7 29 43 21 0 0 0 36 21 14
2018 CO 0 22 43 26 9 0 0 22 35 23
2018 CO-02 0 29 50 14 7 0 0 29 21 14
2017 CO 9 5 23 36 27 0 0 14 63 22
2017 CO-02 0 9 34 41 16 0 0 9 57 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 0 21 25 33 21 0 0 21 54 24
2019 CO-02 0 21 29 36 14 0 0 21 50 14
2018 CO 4 17 43 13 22 0 0 22 35 23
2018 CO-02 7 21 50 7 14 0 0 29 21 14
2017 CO 5 19 32 22 19 4 0 24 42 22
2017 CO-02 0 26 50 15 9 0 0 26 24 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 44 20 0 12 0 4 67 13 25
2019 CO-02 14 50 29 0 0 0 7 69 0 14
2018 CO 22 43 22 9 4 0 0 65 13 23
2018 CO-02 36 50 7 7 0 0 0 86 7 14
2017 CO 22 41 18 9 9 0 0 63 19 22
2017 CO-02 15 34 33 9 9 0 0 50 17 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 24 28 4 8 0 4 58 13 25
2019 CO-02 36 21 29 7 7 0 0 57 14 14
2018 CO 26 26 17 26 4 0 0 52 30 23
2018 CO-02 36 29 21 14 0 0 0 64 14 14
2017 CO 27 19 28 18 9 0 0 45 27 22
2017 CO-02 15 26 26 25 9 0 0 41 33 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 44 24 8 8 0 0 60 16 25
2019 CO-02 0 57 29 7 7 0 0 57 14 14
2018 CO 22 39 17 13 9 0 0 61 22 23
2018 CO-02 7 64 21 0 7 0 0 71 7 14
2017 CO 5 31 31 14 19 0 0 36 33 22
2017 CO-02 0 33 32 17 17 0 0 33 34 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 4 32 36 8 20 0 0 36 28 25
2019 CO-02 7 36 43 7 7 0 0 43 14 14
2018 CO 4 26 48 9 13 0 0 30 22 23
2018 CO-02 7 43 43 7 0 0 0 50 7 14
2017 CO 4 14 13 41 27 0 0 18 68 22
2017 CO-02 0 17 25 41 17 0 0 17 58 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 48 16 12 16 0 0 56 28 25
2019 CO-02 7 57 21 7 7 0 0 64 14 14
2018 CO 13 39 30 13 4 0 0 52 17 23
2018 CO-02 7 50 43 0 0 0 0 57 0 14
2017 CO 0 19 40 19 23 0 0 19 42 22
2017 CO-02 0 26 40 17 17 0 0 26 34 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 28 12 12 4 0 0 72 16 25
2019 CO-02 50 36 0 14 0 0 0 86 14 14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 36 32 8 4 0 0 56 12 25
2019 CO-02 14 43 36 0 7 0 0 57 7 14
2018 CO 9 32 27 18 14 0 0 41 32 22
2018 CO-02 14 50 21 7 7 0 0 64 14 14
2017 CO 9 27 33 12 14 0 5 38 28 22
2017 CO-02 0 33 34 15 9 0 9 36 26 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 71 17 8 0 4 0 0 88 4 24
2019 CO-02 64 21 14 0 0 0 0 86 0 14
2018 CO 61 35 0 0 4 0 0 96 4 23
2018 CO-02 57 43 0 0 0 0 0 100 0 14
2017 CO 54 37 0 9 0 0 0 91 9 22
2017 CO-02 66 34 0 0 0 0 0 100 0 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 84 12 0 0 0 0 4 100 0 25
2019 CO-02 86 7 0 0 0 0 7 100 0 14
2018 CO 78 13 9 0 0 0 0 91 0 23
2018 CO-02 79 14 7 0 0 0 0 93 0 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 68 8 16 0 8 0 0 76 8 25
2019 CO-02 71 7 7 0 14 0 0 79 14 14
2018 CO 74 17 9 0 0 0 0 91 0 23
2018 CO-02 86 7 7 0 0 0 0 93 0 14
2017 CO 63 23 9 0 0 5 0 91 0 22
2017 CO-02 49 43 0 0 0 9 0 100 0 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 32 8 0 8 0 0 84 8 25
2019 CO-02 64 14 7 0 14 0 0 79 14 14
2018 CO 61 22 4 4 4 0 4 86 9 23
2018 CO-02 71 21 0 0 0 0 7 100 0 14
2017 CO 58 19 14 5 0 0 5 80 5 22
2017 CO-02 40 26 26 0 0 0 9 72 0 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 54 29 8 4 4 0 0 83 8 24
2019 CO-02 64 21 0 7 7 0 0 86 14 14
2018 CO 68 9 14 5 0 0 5 81 5 22
2018 CO-02 77 15 0 0 0 0 8 100 0 13
2017 CO 54 23 9 5 5 0 5 80 10 22
2017 CO-02 49 17 17 9 0 0 9 72 9 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 72 8 4 0 0 0 16 95 0 25
2019 CO-02 79 7 0 0 0 0 14 100 0 14
2018 CO 61 26 0 4 0 0 9 95 5 23
2018 CO-02 79 14 0 0 0 0 7 100 0 14
2017 CO 63 14 0 0 0 0 23 100 0 22
2017 CO-02 74 0 0 0 0 0 26 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 67 25 8 0 0 0 0 92 0 24
2019 CO-02 79 21 0 0 0 0 0 100 0 14
2018 CO 78 17 0 0 0 0 4 100 0 23
2018 CO-02 86 7 0 0 0 0 7 100 0 14
2017 CO 59 33 0 5 0 0 4 95 5 22
2017 CO-02 74 26 0 0 0 0 0 100 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 16 0 8 0 0 0 92 8 25
2019 CO-02 79 14 0 7 0 0 0 93 7 14
2018 CO 70 13 9 0 4 0 4 86 5 23
2018 CO-02 71 14 0 0 7 0 7 92 8 14
2017 CO 82 4 9 0 5 0 0 86 5 22
2017 CO-02 74 0 17 0 9 0 0 74 9 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 80 20 0 0 0 0 0 100 0 25
2019 CO-02 79 21 0 0 0 0 0 100 0 14
2018 CO 65 30 4 0 0 0 0 96 0 23
2018 CO-02 79 21 0 0 0 0 0 100 0 14
2017 CO 73 13 5 9 0 0 0 87 9 22
2017 CO-02 67 25 9 0 0 0 0 91 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 20 48 24 0 0 0 28 24 25
2019 CO-02 7 21 43 29 0 0 0 29 29 14
2018 CO 0 30 48 17 4 0 0 30 22 23
2018 CO-02 0 29 57 14 0 0 0 29 14 14
2017 CO 0 23 46 18 13 0 0 23 31 22
2017 CO-02 0 17 51 16 15 0 0 17 32 12

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 16 44 16 16 0 0 32 24 25
2019 CO-02 14 14 43 14 14 0 0 29 29 14
2018 CO 5 33 38 24 0 0 0 24 38 21
2018 CO-02 0 23 38 38 0 0 0 38 23 13
2017 CO 5 32 40 19 4 0 0 23 37 22
2017 CO-02 9 25 32 34 0 0 0 34 33 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 25 46 21 4 4 0 0 71 8 24
2019 CO-02 29 36 21 7 7 0 0 64 14 14
2018 CO 4 74 17 4 0 0 0 78 4 23
2018 CO-02 7 79 14 0 0 0 0 86 0 14
2017 CO 13 36 37 9 0 5 0 52 10 22
2017 CO-02 17 32 43 0 0 9 0 53 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 36 28 4 8 0 0 60 12 25
2019 CO-02 29 36 14 7 14 0 0 64 21 14
2018 CO 4 52 35 4 4 0 0 57 9 23
2018 CO-02 7 79 14 0 0 0 0 86 0 14
2017 CO 14 18 35 28 5 0 0 32 33 22
2017 CO-02 17 17 32 26 9 0 0 34 34 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 25
2019 CO-02 0 100 14
2017 CO 0 100 22
2017 CO-02 0 100 12
2014 CO-02 0 100 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 32 20 0 12 4 0 33 67 25
2019 CO-02 43 21 21 0 14 0 0 43 57 14
2018 CO 43 22 17 4 9 0 4 45 55 23
2018 CO-02 29 21 21 7 14 0 7 31 69 14
2017 CO 37 14 31 0 4 14 0 43 57 22
2017 CO-02 43 17 24 0 8 9 0 47 53 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 50 50 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 63 38 16
2018 CO 50 50 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 33 40 7 7 7 0 7 79 14 15
2018 CO 33 42 8 17 0 0 0 75 17 12
2017 CO 10 26 36 19 0 0 10 40 21 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 33 7 0 20 7 13 67 25 15
2018 CO 17 17 0 8 25 8 25 50 50 12
2017 CO 8 0 18 19 9 0 46 14 51 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 42 17 17 8 4 0 13 67 14 24
2019 CO-02 46 8 15 15 0 0 15 64 18 13
2018 CO 35 22 4 26 0 0 13 65 30 23
2018 CO-02 21 29 7 29 0 0 14 58 33 14
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