2019 Public Service Employee Survey Results for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 39 4 0 0 0 0 96 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 38 38 19 5 0 0 0 76 5 21
2014 CS 48 43 0 10 0 0 0 90 10 21
2014 CS-02 50 50 0 0 0 0 0 100 0 12
2011 CS 67 29 2 2 0 0 0 96 2 48
2011 CS-01 69 23 8 0 0 0 0 92 0 13
2011 CS-02 64 32 0 5 0 0 0 95 5 22
2011 CS-03 73 27 0 0 0 0 0 100 0 11
2008 CS 53 43 4 0 0 0 0 96 0 49
2008 CS-01 50 50 0 0 0 0 0 100 0 12
2008 CS-02 48 44 8 0 0 0 0 92 0 25

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 22 9 0 0 0 0 91 0 23
2019 CS-02 58 25 17 0 0 0 0 83 0 12
2017 CS 48 19 19 14 0 0 0 67 14 21
2014 CS 52 24 5 19 0 0 0 76 19 21
2014 CS-02 75 8 8 8 0 0 0 83 8 12
2011 CS 46 33 10 6 4 0 0 79 10 48
2011 CS-01 62 23 8 8 0 0 0 85 8 13
2011 CS-02 36 45 9 9 0 0 0 82 9 22
2011 CS-03 45 27 18 0 9 0 0 73 9 11
2008 CS 43 41 8 6 2 0 0 84 8 49
2008 CS-01 50 33 0 8 8 0 0 83 17 12
2008 CS-02 40 44 16 0 0 0 0 84 0 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 26 4 4 4 0 0 87 9 23
2019 CS-02 58 33 0 0 8 0 0 92 8 12
2017 CS 43 29 14 5 10 0 0 71 14 21
2014 CS 38 43 10 5 5 0 0 81 10 21
2014 CS-02 50 33 8 0 8 0 0 83 8 12
2011 CS 35 48 6 6 4 0 0 83 10 48
2011 CS-01 38 54 8 0 0 0 0 92 0 13
2011 CS-02 45 36 5 9 5 0 0 82 14 22
2011 CS-03 18 55 9 9 9 0 0 73 18 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 73 23 5 0 0 0 0 95 0 22
2019 CS-02 73 27 0 0 0 0 0 100 0 11
2018 CS 50 31 12 4 4 0 0 81 8 26
2018 CS-02 77 8 15 0 0 0 0 85 0 13
2017 CS 52 33 5 10 0 0 0 86 10 21
2014 CS 19 43 24 10 5 0 0 62 14 21
2014 CS-02 25 42 25 8 0 0 0 67 8 12
2011 CS 46 35 6 6 4 0 2 83 11 48
2011 CS-01 46 23 15 15 0 0 0 69 15 13
2011 CS-02 50 36 5 5 0 0 5 90 5 22
2011 CS-03 36 45 0 0 18 0 0 82 18 11
2008 CS 39 49 4 8 0 0 0 88 8 49
2008 CS-01 25 50 8 17 0 0 0 75 17 12
2008 CS-02 44 44 4 8 0 0 0 88 8 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 17 9 0 0 0 0 91 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2017 CS 62 38 0 0 0 0 0 100 0 21
2014 CS 52 33 5 5 0 5 0 90 5 21
2014 CS-02 58 33 8 0 0 0 0 92 0 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 17 13 0 4 0 0 83 4 23
2019 CS-02 67 25 0 0 8 0 0 92 8 12
2018 CS 56 28 12 4 0 0 0 84 4 25
2018 CS-02 67 25 8 0 0 0 0 92 0 12
2017 CS 48 33 0 10 10 0 0 81 19 21
2014 CS 29 33 0 24 10 5 0 65 35 21
2014 CS-02 33 25 0 25 17 0 0 58 42 12
2011 CS 38 40 15 6 2 0 0 77 8 48
2011 CS-01 62 31 8 0 0 0 0 92 0 13
2011 CS-02 41 41 14 0 5 0 0 82 5 22
2011 CS-03 9 36 27 27 0 0 0 45 27 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 30 13 0 0 0 0 87 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 56 36 4 4 0 0 0 92 4 25
2018 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS 43 33 5 14 5 0 0 76 19 21
2014 CS 19 38 24 19 0 0 0 57 19 21
2014 CS-02 33 25 8 33 0 0 0 58 33 12
2011 CS 42 42 10 4 2 0 0 83 6 48
2011 CS-01 54 31 15 0 0 0 0 85 0 13
2011 CS-02 36 45 14 5 0 0 0 82 5 22
2011 CS-03 27 55 0 9 9 0 0 82 18 11
2008 CS 31 48 13 6 2 0 0 79 8 48
2008 CS-01 25 58 8 0 8 0 0 83 8 12
2008 CS-02 33 42 13 13 0 0 0 75 13 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 22 9 9 0 0 0 83 9 23
2019 CS-02 83 8 0 8 0 0 0 92 8 12
2018 CS 36 32 16 16 0 0 0 68 16 25
2018 CS-02 67 25 8 0 0 0 0 92 0 12
2017 CS 24 38 14 14 10 0 0 62 24 21
2014 CS 14 29 19 29 10 0 0 43 38 21
2014 CS-02 25 33 8 17 17 0 0 58 33 12
2011 CS 19 48 15 10 8 0 0 67 19 48
2011 CS-01 0 62 23 15 0 0 0 62 15 13
2011 CS-02 18 45 14 9 14 0 0 64 23 22
2011 CS-03 36 45 9 0 9 0 0 82 9 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 48 0 4 0 0 0 96 4 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 40 44 12 4 0 0 0 84 4 25
2018 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 29 38 19 14 0 0 0 67 14 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 75 8 17 0 0 0 0 83 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 38 57 5 0 0 0 0 95 0 21
2014 CS 24 57 14 5 0 0 0 81 5 21
2014 CS-02 25 67 8 0 0 0 0 92 0 12
2011 CS 38 48 10 2 2 0 0 85 4 48
2011 CS-01 38 54 8 0 0 0 0 92 0 13
2011 CS-02 32 59 9 0 0 0 0 91 0 22
2011 CS-03 36 27 18 9 9 0 0 64 18 11
2008 CS 45 37 10 4 4 0 0 82 8 49
2008 CS-01 58 17 8 0 17 0 0 75 17 12
2008 CS-02 40 44 12 4 0 0 0 84 4 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 30 13 0 0 0 0 87 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 50 35 8 8 0 0 0 85 8 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 29 33 19 5 14 0 0 62 19 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 30 9 0 0 0 0 91 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13
2017 CS 43 48 5 0 5 0 0 90 5 21
2014 CS 38 38 19 0 5 0 0 76 5 21
2014 CS-02 33 42 17 0 8 0 0 75 8 12
2011 CS 56 40 2 0 2 0 0 96 2 48
2011 CS-01 54 38 8 0 0 0 0 92 0 13
2011 CS-02 59 41 0 0 0 0 0 100 0 22
2011 CS-03 45 45 0 0 9 0 0 91 9 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 54 31 15 0 0 0 0 85 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 33 33 19 10 5 0 0 67 14 21
2014 CS 14 48 24 14 0 0 0 62 14 21
2014 CS-02 17 58 17 8 0 0 0 75 8 12
2011 CS 33 52 8 0 4 2 0 87 4 48
2011 CS-01 31 54 8 0 8 0 0 85 8 13
2011 CS-02 36 55 5 0 0 5 0 95 0 22
2011 CS-03 27 45 18 0 9 0 0 73 9 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 50 42 8 0 0 0 0 92 0 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13
2017 CS 38 19 33 10 0 0 0 57 10 21
2014 CS 29 24 29 19 0 0 0 52 19 21
2014 CS-02 33 33 25 8 0 0 0 67 8 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 35 13 0 0 0 0 87 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 35 35 23 8 0 0 0 69 8 26
2018 CS-02 54 38 8 0 0 0 0 92 0 13
2017 CS 29 43 10 19 0 0 0 71 19 21
2014 CS 19 52 24 5 0 0 0 71 5 21
2014 CS-02 17 67 17 0 0 0 0 83 0 12
2011 CS 42 35 17 4 2 0 0 77 6 48
2011 CS-01 38 46 15 0 0 0 0 85 0 13
2011 CS-02 45 36 14 5 0 0 0 82 5 22
2011 CS-03 36 18 27 9 9 0 0 55 18 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 26 9 0 0 0 0 91 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 54 46 0 0 0 0 0 100 0 13
2017 CS 38 43 14 0 5 0 0 81 5 21
2014 CS 38 43 14 5 0 0 0 81 5 21
2014 CS-02 50 33 8 8 0 0 0 83 8 12
2011 CS 48 44 4 4 0 0 0 92 4 48
2011 CS-01 62 31 8 0 0 0 0 92 0 13
2011 CS-02 41 55 5 0 0 0 0 95 0 22
2011 CS-03 36 45 0 18 0 0 0 82 18 11
2008 CS 37 59 2 2 0 0 0 96 2 49
2008 CS-01 33 58 8 0 0 0 0 92 0 12
2008 CS-02 40 56 0 4 0 0 0 96 4 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 35 13 9 0 0 4 77 9 23
2019 CS-02 42 58 0 0 0 0 0 100 0 12
2018 CS 42 23 23 8 0 4 0 68 8 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13
2017 CS 33 48 5 10 5 0 0 81 14 21
2014 CS 33 29 10 24 5 0 0 62 29 21
2014 CS-02 25 33 8 33 0 0 0 58 33 12
2011 CS 15 40 17 19 8 0 2 55 28 48
2011 CS-01 8 62 23 0 0 0 8 75 0 13
2011 CS-02 18 41 14 14 14 0 0 59 27 22
2011 CS-03 18 9 18 45 9 0 0 27 55 11
2008 CS 14 24 29 22 10 0 0 39 33 49
2008 CS-01 25 25 25 8 17 0 0 50 25 12
2008 CS-02 12 20 28 32 8 0 0 32 40 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 4 17 48 9 22 0 0 30 22 23
2019 CS-02 0 17 50 8 25 0 0 33 17 12
2018 CS 8 28 28 28 8 0 0 36 36 25
2018 CS-02 0 8 38 38 15 0 0 54 8 13
2017 CS 14 14 48 19 5 0 0 24 29 21
2014 CS 5 48 19 19 10 0 0 29 52 21
2014 CS-02 8 50 17 17 8 0 0 25 58 12
2011 CS 13 46 25 10 6 0 0 17 58 48
2011 CS-01 15 23 38 8 15 0 0 23 38 13
2011 CS-02 9 45 27 14 5 0 0 18 55 22
2011 CS-03 9 82 9 0 0 0 0 0 91 11
2008 CS 10 47 33 4 6 0 0 10 57 49
2008 CS-01 17 17 58 0 8 0 0 8 33 12
2008 CS-02 8 64 24 0 4 0 0 4 72 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 0 9 22 30 35 4 0 68 9 23
2019 CS-02 0 0 8 42 50 0 0 92 0 12
2018 CS 0 17 29 29 25 0 0 54 17 24
2018 CS-02 0 0 23 38 38 0 0 77 0 13
2017 CS 10 10 38 24 5 10 5 33 22 21
2014 CS 15 15 30 25 10 5 0 37 32 20
2014 CS-02 17 8 42 17 17 0 0 33 25 12
2011 CS 4 25 38 15 15 4 0 30 30 48
2011 CS-01 0 0 54 23 15 8 0 42 0 13
2011 CS-02 5 27 27 18 18 5 0 38 33 22
2011 CS-03 0 55 45 0 0 0 0 0 55 11
2008 CS 8 37 31 16 4 4 0 21 47 49
2008 CS-01 8 25 25 25 8 8 0 36 36 12
2008 CS-02 8 28 40 16 4 4 0 21 38 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 9 30 43 4 13 0 0 17 39 23
2019 CS-02 8 17 58 8 8 0 0 17 25 12
2018 CS 16 24 28 20 4 4 4 26 43 25
2018 CS-02 8 38 8 31 0 8 8 36 55 13
2017 CS 14 48 24 10 0 5 0 10 65 21
2014 CS 33 14 33 14 5 0 0 19 48 21
2014 CS-02 25 17 42 8 8 0 0 17 42 12
2011 CS 19 38 29 8 6 0 0 15 56 48
2011 CS-01 0 38 31 15 15 0 0 31 38 13
2011 CS-02 14 45 32 5 5 0 0 9 59 22
2011 CS-03 45 27 18 9 0 0 0 9 73 11
2008 CS 20 47 20 8 4 0 0 12 67 49
2008 CS-01 17 42 25 8 8 0 0 17 58 12
2008 CS-02 28 44 16 12 0 0 0 12 72 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 0 4 48 35 9 0 4 45 5 23
2019 CS-02 0 0 50 42 8 0 0 50 0 12
2018 CS 0 16 28 36 16 0 4 54 17 25
2018 CS-02 0 8 23 38 23 0 8 67 8 13
2017 CS 10 5 52 24 5 5 0 30 15 21
2014 CS 0 20 50 20 5 0 5 26 21 20
2014 CS-02 0 25 50 8 8 0 8 18 27 12
2011 CS 10 31 38 13 8 0 0 21 42 48
2011 CS-01 0 31 46 8 15 0 0 23 31 13
2011 CS-02 9 32 36 18 5 0 0 23 41 22
2011 CS-03 18 36 36 9 0 0 0 9 55 11
2008 CS 18 41 29 10 2 0 0 12 59 49
2008 CS-01 17 25 33 17 8 0 0 25 42 12
2008 CS-02 16 44 32 8 0 0 0 8 60 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 13 22 35 17 13 0 0 30 35 23
2019 CS-02 0 8 42 33 17 0 0 50 8 12
2018 CS 8 40 24 8 20 0 0 28 48 25
2018 CS-02 0 54 15 0 31 0 0 31 54 13
2017 CS 15 30 30 15 5 5 0 21 47 20
2014 CS 24 33 24 0 10 0 10 11 63 21
2014 CS-02 25 42 25 0 8 0 0 8 67 12
2011 CS 25 40 23 4 6 2 0 11 66 48
2011 CS-01 15 46 23 0 8 8 0 8 67 13
2011 CS-02 18 45 23 9 5 0 0 14 64 22
2011 CS-03 45 27 27 0 0 0 0 0 73 11
2008 CS 16 45 14 16 6 0 2 23 63 49
2008 CS-01 17 42 17 17 8 0 0 25 58 12
2008 CS-02 20 36 12 24 4 0 4 29 58 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 9 35 13 22 22 0 0 43 43 23
2019 CS-02 8 25 0 33 33 0 0 67 33 12
2018 CS 4 16 40 32 8 0 0 40 20 25
2018 CS-02 0 15 31 46 8 0 0 54 15 13
2017 CS 10 10 48 10 19 5 0 30 20 21
2014 CS 5 19 10 33 24 0 10 63 26 21
2014 CS-02 0 25 8 33 33 0 0 67 25 12
2011 CS 4 17 21 29 21 2 6 55 23 48
2011 CS-01 8 8 31 15 23 8 8 45 18 13
2011 CS-02 0 23 14 32 23 0 9 60 25 22
2011 CS-03 0 18 27 45 9 0 0 55 18 11
2008 CS 4 19 23 31 21 0 2 53 23 48
2008 CS-01 0 42 8 25 17 0 8 45 45 12
2008 CS-02 8 16 16 36 24 0 0 60 24 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 4 30 35 13 17 0 0 30 35 23
2019 CS-02 8 8 42 25 17 0 0 42 17 12
2018 CS 8 28 36 16 8 4 0 25 38 25
2018 CS-02 0 31 46 15 8 0 0 23 31 13
2017 CS 24 33 19 14 0 10 0 16 63 21
2014 CS 24 29 19 19 5 5 0 25 55 21
2014 CS-02 17 33 25 17 8 0 0 25 50 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 0 9 43 26 22 0 0 48 9 23
2019 CS-02 0 8 33 33 25 0 0 58 8 12
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 13 13 0 0 0 0 87 0 23
2019 CS-02 83 8 8 0 0 0 0 92 0 12
2017 CS 62 24 5 10 0 0 0 86 10 21
2014 CS 67 29 5 0 0 0 0 95 0 21
2014 CS-02 83 17 0 0 0 0 0 100 0 12
2011 CS 50 44 0 6 0 0 0 94 6 48
2011 CS-01 69 31 0 0 0 0 0 100 0 13
2011 CS-02 41 50 0 9 0 0 0 91 9 22
2011 CS-03 45 55 0 0 0 0 0 100 0 11
2008 CS 71 18 4 6 0 0 0 90 6 49
2008 CS-01 67 17 8 8 0 0 0 83 8 12
2008 CS-02 68 20 4 8 0 0 0 88 8 25

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 17 9 4 0 0 4 86 5 23
2019 CS-02 75 8 17 0 0 0 0 83 0 12
2018 CS 35 38 19 0 0 4 4 79 0 26
2018 CS-02 46 31 15 0 0 8 0 83 0 13
2017 CS 19 24 24 10 5 19 0 53 18 21
2014 CS 10 24 19 14 19 5 10 39 39 21
2014 CS-02 8 42 17 8 25 0 0 50 33 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 73 23 4 0 0 0 0 96 0 26
2018 CS-02 100 0 0 0 0 0 0 100 0 13
2017 CS 52 33 14 0 0 0 0 86 0 21
2014 CS 29 33 24 10 5 0 0 62 14 21
2014 CS-02 25 42 17 8 8 0 0 67 17 12

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 13 9 0 0 0 0 91 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 35 0 0 0 0 0 100 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13
2017 CS 33 52 14 0 0 0 0 86 0 21
2014 CS 29 57 5 10 0 0 0 86 10 21
2014 CS-02 25 50 8 17 0 0 0 75 17 12

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 35 0 0 0 0 0 100 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 54 38 8 0 0 0 0 92 0 26
2018 CS-02 85 15 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 30 9 0 0 0 0 91 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 22 0 9 0 0 0 91 9 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 54 31 12 0 0 0 4 88 0 26
2018 CS-02 92 0 8 0 0 0 0 92 0 13
2017 CS 33 48 14 5 0 0 0 81 5 21
2014 CS 14 38 24 19 5 0 0 52 24 21
2014 CS-02 25 42 8 17 8 0 0 67 25 12
2011 CS 31 48 17 2 2 0 0 79 4 48
2011 CS-01 15 62 23 0 0 0 0 77 0 13
2011 CS-02 32 45 18 5 0 0 0 77 5 22
2011 CS-03 45 36 9 0 9 0 0 82 9 11
2008 CS 16 35 27 12 10 0 0 51 22 49
2008 CS-01 8 50 17 8 17 0 0 58 25 12
2008 CS-02 12 28 32 20 8 0 0 40 28 25

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 83 9 9 0 0 0 0 91 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 77 23 0 0 0 0 0 100 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 43 38 5 5 0 10 0 89 5 21
2014 CS 24 33 29 5 0 10 0 63 5 21
2014 CS-02 25 50 17 0 0 8 0 82 0 12
2011 CS 35 42 17 2 2 2 0 79 4 48
2011 CS-01 23 46 23 0 0 8 0 75 0 13
2011 CS-02 41 41 18 0 0 0 0 82 0 22
2011 CS-03 36 36 9 9 9 0 0 73 18 11
2008 CS 20 43 24 8 0 4 0 66 9 49
2008 CS-01 17 42 17 17 0 8 0 64 18 12
2008 CS-02 16 48 28 8 0 0 0 64 8 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 17 9 0 0 0 0 91 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 73 27 0 0 0 0 0 100 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 48 43 10 0 0 0 0 90 0 21
2014 CS 19 43 24 10 0 5 0 65 10 21
2014 CS-02 17 58 25 0 0 0 0 75 0 12
2011 CS 44 38 8 8 2 0 0 81 10 48
2011 CS-01 31 38 23 8 0 0 0 69 8 13
2011 CS-02 50 41 5 5 0 0 0 91 5 22
2011 CS-03 45 36 0 9 9 0 0 82 18 11
2008 CS 22 47 22 2 6 0 0 69 8 49
2008 CS-01 17 42 25 8 8 0 0 58 17 12
2008 CS-02 24 44 24 0 8 0 0 68 8 25

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 91 5 0 0 0 0 5 100 0 22
2019 CS-02 91 0 0 0 0 0 9 100 0 11
2017 CS 90 10 0 0 0 0 0 100 0 20
2014 CS 90 10 0 0 0 0 0 100 0 21
2014 CS-02 100 0 0 0 0 0 0 100 0 12
2011 CS 79 17 2 2 0 0 0 96 2 48
2011 CS-01 85 15 0 0 0 0 0 100 0 13
2011 CS-02 86 14 0 0 0 0 0 100 0 22
2011 CS-03 64 27 9 0 0 0 0 91 0 11
2008 CS 78 16 2 2 0 0 2 96 2 49
2008 CS-01 83 8 0 8 0 0 0 92 8 12
2008 CS-02 76 20 0 0 0 0 4 100 0 25

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 4 9 4 0 4 0 86 5 23
2019 CS-02 83 8 0 0 0 8 0 100 0 12
2017 CS 19 52 10 5 5 0 10 79 11 21
2014 CS 19 29 10 14 19 5 5 53 37 21
2014 CS-02 25 25 0 17 25 8 0 55 45 12
2011 CS 40 29 4 8 4 4 10 80 15 48
2011 CS-01 54 23 15 0 0 0 8 83 0 13
2011 CS-02 45 27 0 9 5 5 9 84 16 22
2011 CS-03 18 45 0 18 0 9 9 78 22 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 82 9 5 5 0 0 0 91 5 22
2019 CS-02 91 9 0 0 0 0 0 100 0 11
2018 CS 73 19 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 52 29 19 0 0 0 0 81 0 21

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 4 9 0 0 0 0 91 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 69 23 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 57 19 10 14 0 0 0 76 14 21
2014 CS 33 38 19 10 0 0 0 71 10 21
2014 CS-02 33 50 8 8 0 0 0 83 8 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 26 22 0 0 4 0 77 0 23
2019 CS-02 58 17 17 0 0 8 0 82 0 12
2018 CS 42 31 8 8 0 12 0 83 9 26
2018 CS-02 62 15 8 0 0 15 0 91 0 13
2017 CS 29 33 14 14 5 5 0 65 20 21
2014 CS 14 38 24 14 0 10 0 58 16 21
2014 CS-02 17 42 25 17 0 0 0 58 17 12
2011 CS 23 25 31 6 4 10 0 53 12 48
2011 CS-01 15 38 38 0 8 0 0 54 8 13
2011 CS-02 32 23 23 9 0 14 0 63 11 22
2011 CS-03 18 9 36 9 9 18 0 33 22 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 26 9 9 0 0 0 83 9 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 50 38 8 4 0 0 0 88 4 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13
2017 CS 19 29 38 10 5 0 0 48 14 21
2014 CS 14 48 19 14 5 0 0 62 19 21
2014 CS-02 17 42 25 8 8 0 0 58 17 12
2011 CS 19 40 23 8 8 2 0 60 17 48
2011 CS-01 23 23 38 0 15 0 0 46 15 13
2011 CS-02 23 41 9 18 5 5 0 67 24 22
2011 CS-03 9 45 36 0 9 0 0 55 9 11
2008 CS 12 49 24 8 2 4 0 64 11 49
2008 CS-01 8 50 8 17 8 8 0 64 27 12
2008 CS-02 12 44 32 8 0 4 0 58 8 25

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 43 39 9 4 0 4 0 86 5 23
2019 CS-02 58 25 8 0 0 8 0 91 0 12
2018 CS 31 46 12 4 0 8 0 83 4 26
2018 CS-02 46 31 15 0 0 8 0 83 0 13
2017 CS 0 43 33 5 5 14 0 50 11 21
2014 CS 10 48 14 14 5 10 0 63 21 21
2014 CS-02 8 50 17 8 8 8 0 64 18 12
2011 CS 8 46 27 13 2 4 0 57 15 48
2011 CS-01 8 38 38 8 8 0 0 46 15 13
2011 CS-02 5 59 14 14 0 9 0 70 15 22
2011 CS-03 18 27 36 18 0 0 0 45 18 11
2008 CS 4 55 18 10 4 8 0 64 16 49
2008 CS-01 0 67 17 0 8 8 0 73 9 12
2008 CS-02 4 44 16 20 4 12 0 55 27 25

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 30 13 0 4 0 0 83 4 23
2019 CS-02 67 17 8 0 8 0 0 83 8 12
2018 CS 35 46 15 0 0 4 0 84 0 26
2018 CS-02 54 38 0 0 0 8 0 100 0 13
2017 CS 14 67 10 5 0 5 0 85 5 21
2014 CS 10 48 10 24 0 10 0 63 26 21
2014 CS-02 8 67 8 8 0 8 0 82 9 12
2011 CS 10 56 19 10 4 0 0 67 15 48
2011 CS-01 15 69 8 0 8 0 0 85 8 13
2011 CS-02 9 59 18 14 0 0 0 68 14 22
2011 CS-03 9 36 27 18 9 0 0 45 27 11
2008 CS 16 43 31 4 4 2 0 60 8 49
2008 CS-01 8 50 25 8 8 0 0 58 17 12
2008 CS-02 16 36 36 4 4 4 0 54 8 25

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 91 9 0 0 0 0 0 100 0 22
2019 CS-02 91 9 0 0 0 0 0 100 0 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 30 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 54 38 4 4 0 0 0 92 4 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13
2017 CS 38 48 14 0 0 0 0 86 0 21
2014 CS 33 52 10 5 0 0 0 86 5 21
2014 CS-02 33 58 8 0 0 0 0 92 0 12
2011 CS 17 54 15 10 2 2 0 72 13 48
2011 CS-01 8 69 15 0 0 8 0 83 0 13
2011 CS-02 27 55 5 9 5 0 0 82 14 22
2011 CS-03 9 36 36 18 0 0 0 45 18 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 43 13 4 0 0 0 83 4 23
2019 CS-02 58 25 17 0 0 0 0 83 0 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 43 13 4 0 0 0 83 4 23
2019 CS-02 50 33 17 0 0 0 0 83 0 12
2018 CS 54 19 23 0 0 4 0 76 0 26
2018 CS-02 46 23 31 0 0 0 0 69 0 13
2017 CS 52 43 0 5 0 0 0 95 5 21
2014 CS 24 76 0 0 0 0 0 100 0 21
2014 CS-02 33 67 0 0 0 0 0 100 0 12
2011 CS 29 33 13 17 0 8 0 68 18 48
2011 CS-01 31 23 15 15 0 15 0 64 18 13
2011 CS-02 27 23 18 23 0 9 0 55 25 22
2011 CS-03 27 64 0 9 0 0 0 91 9 11
2008 CS 16 41 14 14 6 6 2 62 22 49
2008 CS-01 17 33 8 17 0 17 8 67 22 12
2008 CS-02 16 36 20 12 12 4 0 54 25 25

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 50 46 0 4 0 0 0 96 4 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 39 4 4 4 9 0 86 10 23
2019 CS-02 33 42 8 8 0 8 0 82 9 12
2018 CS 38 27 8 8 4 15 0 77 14 26
2018 CS-02 31 38 8 0 0 23 0 90 0 13
2017 CS 33 14 5 24 5 19 0 59 35 21
2014 CS 19 24 10 29 10 10 0 47 42 21
2014 CS-02 25 25 17 25 8 0 0 50 33 12
2011 CS 8 33 15 13 10 21 0 53 29 48
2011 CS-01 8 54 8 0 8 23 0 80 10 13
2011 CS-02 9 14 9 18 18 32 0 33 53 22
2011 CS-03 9 36 36 18 0 0 0 45 18 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 38 42 15 4 0 0 0 81 4 26
2018 CS-02 62 23 8 8 0 0 0 85 8 13
2017 CS 29 48 14 5 5 0 0 76 10 21
2014 CS 10 38 19 24 5 5 0 50 30 21
2014 CS-02 8 33 33 25 0 0 0 42 25 12
2011 CS 27 40 17 10 6 0 0 67 17 48
2011 CS-01 31 38 23 8 0 0 0 69 8 13
2011 CS-02 27 45 18 5 5 0 0 73 9 22
2011 CS-03 18 36 9 27 9 0 0 55 36 11
2008 CS 18 37 24 10 8 2 0 56 19 49
2008 CS-01 17 42 25 8 0 8 0 64 9 12
2008 CS-02 16 36 24 12 12 0 0 52 24 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 26 43 13 9 9 0 0 70 17 23
2019 CS-02 17 50 8 17 8 0 0 67 25 12
2018 CS 23 38 8 8 19 4 0 64 28 26
2018 CS-02 23 38 0 8 23 8 0 67 33 13
2017 CS 10 19 10 14 33 14 0 33 55 21
2014 CS 5 14 19 19 38 5 0 20 60 21
2014 CS-02 8 25 8 25 33 0 0 33 58 12
2011 CS 8 10 27 19 29 2 4 20 51 48
2011 CS-01 0 8 31 15 31 8 8 9 55 13
2011 CS-02 14 18 18 18 27 0 5 33 48 22
2011 CS-03 9 0 36 27 27 0 0 9 55 11
2008 CS 6 18 20 22 29 2 2 26 53 49
2008 CS-01 17 17 25 17 25 0 0 33 42 12
2008 CS-02 0 8 28 16 40 4 4 9 61 25

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 17 0 4 0 0 0 96 4 23
2019 CS-02 83 8 0 8 0 0 0 92 8 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 4 9 0 0 0 0 91 0 23
2019 CS-02 100 0 0 0 0 0 0 100 0 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 9 22 4 0 0 0 74 4 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 13 17 4 13 4 0 64 18 23
2019 CS-02 50 17 17 8 0 8 0 73 9 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 17 0 4 0 0 0 96 4 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 100 0 0 0 0 0 0 100 0 22
2019 CS-02 100 0 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 100 0 0 0 0 0 0 100 0 23
2019 CS-02 100 0 0 0 0 0 0 100 0 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 35 52 9 4 0 0 0 87 4 23
2019 CS-02 33 67 0 0 0 0 0 100 0 12
2018 CS 42 46 8 0 0 4 0 92 0 26
2018 CS-02 54 31 8 0 0 8 0 92 0 13
2017 CS 24 48 24 5 0 0 0 71 5 21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 35 0 0 0 0 0 100 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 52 38 5 5 0 0 0 90 5 21
2014 CS 38 38 14 5 0 5 0 80 5 21
2014 CS-02 50 33 8 0 0 8 0 91 0 12
2011 CS 29 52 10 2 4 2 0 83 6 48
2011 CS-01 23 46 15 0 8 8 0 75 8 13
2011 CS-02 36 55 9 0 0 0 0 91 0 22
2011 CS-03 27 55 0 9 9 0 0 82 18 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 83 17 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 58 35 8 0 0 0 0 92 0 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13
2017 CS 43 43 10 0 0 5 0 90 0 21
2014 CS 38 33 19 0 0 10 0 79 0 21
2014 CS-02 58 17 17 0 0 8 0 82 0 12

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 81 12 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 57 38 0 5 0 0 0 95 5 21
2014 CS 43 48 5 5 0 0 0 90 5 21
2014 CS-02 50 42 8 0 0 0 0 92 0 12
2011 CS 38 45 9 4 4 0 0 83 9 47
2011 CS-01 42 50 0 0 8 0 0 92 8 12
2011 CS-02 45 41 9 5 0 0 0 86 5 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11
2008 CS 33 55 10 0 2 0 0 88 2 49
2008 CS-01 25 58 17 0 0 0 0 83 0 12
2008 CS-02 32 52 12 0 4 0 0 84 4 25

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 83 13 4 0 0 0 0 96 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 69 27 4 0 0 0 0 96 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13
2017 CS 38 38 14 10 0 0 0 76 10 21
2014 CS 33 43 19 5 0 0 0 76 5 21
2014 CS-02 58 17 25 0 0 0 0 75 0 12
2011 CS 31 50 10 4 4 0 0 81 8 48
2011 CS-01 38 54 0 0 8 0 0 92 8 13
2011 CS-02 32 50 14 5 0 0 0 82 5 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 17 4 0 0 0 0 96 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 73 23 4 0 0 0 0 96 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13
2017 CS 38 43 5 14 0 0 0 81 14 21
2014 CS 29 62 10 0 0 0 0 90 0 21
2014 CS-02 42 50 8 0 0 0 0 92 0 12
2011 CS 31 54 4 6 4 0 0 85 10 48
2011 CS-01 31 62 0 0 8 0 0 92 8 13
2011 CS-02 32 55 5 9 0 0 0 86 9 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11
2008 CS 33 43 18 4 0 2 0 77 4 49
2008 CS-01 50 25 17 0 0 8 0 82 0 12
2008 CS-02 20 52 20 8 0 0 0 72 8 25

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 22 9 4 0 4 0 86 5 23
2019 CS-02 50 25 17 0 0 8 0 82 0 12
2018 CS 50 35 12 4 0 0 0 85 4 26
2018 CS-02 54 31 8 8 0 0 0 85 8 13
2017 CS 29 33 5 10 14 10 0 68 26 21
2014 CS 24 43 5 14 5 10 0 74 21 21
2014 CS-02 33 42 0 8 8 8 0 82 18 12
2011 CS 44 35 6 6 4 4 0 83 11 48
2011 CS-01 46 31 8 0 8 8 0 83 8 13
2011 CS-02 41 36 5 14 0 5 0 81 14 22
2011 CS-03 45 36 9 0 9 0 0 82 9 11
2008 CS 31 35 18 8 8 0 0 65 16 49
2008 CS-01 50 33 8 0 8 0 0 83 8 12
2008 CS-02 20 28 24 16 12 0 0 48 28 25
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CS 17 57 26 23
2019 CS-02 17 42 42 12
2018 CS 15 65 19 26
2018 CS-02 15 69 15 13
2017 CS 20 30 50 20
2014 CS 24 38 38 21
2014 CS-02 25 50 25 12
2011 CS 19 58 23 48
2011 CS-01 23 62 15 13
2011 CS-02 14 64 23 22
2011 CS-03 18 55 27 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 26 61 13 0 0 0 0 87 0 23
2019 CS-02 17 67 17 0 0 0 0 83 0 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 83 13 4 0 0 0 0 96 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 26 4 13 0 0 48 9 70 0 23
2019 CS-02 25 0 17 0 0 50 8 60 0 12
2018 CS 27 12 8 8 0 35 12 71 14 26
2018 CS-02 15 15 0 8 0 54 8 80 20 13
2017 CS 10 10 15 10 5 30 20 40 30 20
2014 CS 10 10 14 10 10 43 5 36 36 21
2014 CS-02 8 8 8 17 8 50 0 33 50 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 59 23 9 0 0 9 0 90 0 22
2019 CS-02 50 33 8 0 0 8 0 91 0 12
2018 CS 62 31 4 0 0 4 0 96 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 29 38 14 5 0 14 0 78 6 21
2014 CS 24 33 10 5 5 24 0 75 13 21
2014 CS-02 25 33 0 8 8 25 0 78 22 12
2011 CS 31 38 19 2 6 4 0 72 9 48
2011 CS-01 23 46 15 0 8 8 0 75 8 13
2011 CS-02 41 41 14 0 0 5 0 86 0 22
2011 CS-03 18 27 36 9 9 0 0 45 18 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 26 4 17 0 0 43 9 64 0 23
2019 CS-02 25 0 25 0 0 42 8 50 0 12
2018 CS 27 12 8 0 0 46 8 83 0 26
2018 CS-02 15 8 0 0 0 77 0 100 0 13
2017 CS 10 14 14 0 0 38 24 63 0 21
2014 CS 14 14 10 0 0 57 5 75 0 21
2014 CS-02 17 17 0 0 0 58 8 100 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 26 9 0 0 9 0 90 0 23
2019 CS-02 42 42 8 0 0 8 0 91 0 12
2018 CS 62 27 8 0 0 4 0 92 0 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13
2017 CS 29 43 10 0 0 19 0 88 0 21
2014 CS 19 29 10 5 0 33 5 77 8 21
2014 CS-02 25 25 0 0 0 42 8 100 0 12
2011 CS 36 30 23 0 4 6 0 70 5 47
2011 CS-01 31 38 15 0 8 8 0 75 8 13
2011 CS-02 45 32 18 0 0 5 0 81 0 22
2011 CS-03 18 18 45 0 9 9 0 40 10 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 26 4 0 4 0 0 91 4 23
2019 CS-02 67 17 8 0 8 0 0 83 8 12
2018 CS 54 27 15 4 0 0 0 81 4 26
2018 CS-02 54 38 8 0 0 0 0 92 0 13
2017 CS 75 10 10 5 0 0 0 85 5 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 22 13 39 17 9 0 0 35 26 23
2019 CS-02 25 17 58 0 0 0 0 42 0 12
2018 CS 27 27 19 15 12 0 0 54 27 26
2018 CS-02 31 46 8 8 8 0 0 77 15 13
2017 CS 19 33 19 19 10 0 0 52 29 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 30 22 17 0 0 0 61 17 23
2019 CS-02 33 25 25 17 0 0 0 58 17 12
2018 CS 40 28 20 8 4 0 0 68 12 25
2018 CS-02 54 31 8 8 0 0 0 85 8 13
2017 CS 19 33 29 14 5 0 0 52 19 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 17 26 17 22 17 0 0 43 39 23
2019 CS-02 25 33 25 17 0 0 0 58 17 12
2018 CS 12 32 36 12 8 0 0 44 20 25
2018 CS-02 8 46 38 8 0 0 0 54 8 13
2017 CS 10 24 29 29 10 0 0 33 38 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 26 4 0 0 0 0 96 0 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 65 8 12 0 8 0 8 79 8 26
2018 CS-02 62 8 8 0 8 0 15 82 9 13
2017 CS 48 29 14 5 0 0 5 80 5 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 9 13 13 0 0 0 74 13 23
2019 CS-02 67 8 17 8 0 0 0 75 8 12
2018 CS 50 19 15 4 8 0 4 72 12 26
2018 CS-02 54 15 15 0 8 0 8 75 8 13
2017 CS 24 38 33 5 0 0 0 62 5 21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 22 52 13 9 4 0 0 74 13 23
2019 CS-02 25 67 8 0 0 0 0 92 0 12
2018 CS 58 27 8 8 0 0 0 85 8 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13
2017 CS 33 38 24 0 5 0 0 71 5 21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 43 13 13 0 0 0 74 13 23
2019 CS-02 33 58 0 8 0 0 0 92 8 12
2018 CS 38 35 12 12 4 0 0 73 15 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13
2017 CS 24 43 14 14 5 0 0 67 19 21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 30 9 13 0 0 0 78 13 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 58 15 19 8 0 0 0 73 8 26
2018 CS-02 85 8 8 0 0 0 0 92 0 13
2017 CS 43 33 19 5 0 0 0 76 5 21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 17 13 4 0 0 0 83 4 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 27 23 14 0 0 0 64 14 22
2019 CS-02 42 42 17 0 0 0 0 83 0 12
2018 CS 36 32 28 4 0 0 0 68 4 25
2018 CS-02 54 23 15 8 0 0 0 77 8 13
2017 CS 24 48 14 14 0 0 0 71 14 21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 9 17 0 0 0 0 83 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 19 0 12 4 0 0 85 15 26
2018 CS-02 77 8 0 15 0 0 0 85 15 13
2017 CS 71 10 5 5 10 0 0 81 14 21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 91 4 0 0 0 0 4 100 0 23
2019 CS-02 83 8 0 0 0 0 8 100 0 12
2018 CS 85 4 4 0 0 0 8 96 0 26
2018 CS-02 92 0 0 0 0 0 8 100 0 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 96 0 0 0 0 0 4 100 0 26
2018 CS-02 92 0 0 0 0 0 8 100 0 13
2017 CS 81 5 5 10 0 0 0 86 10 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 70 26 4 0 0 0 0 96 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 88 8 4 0 0 0 0 96 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 57 29 5 5 5 0 0 86 10 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 0 13 0 0 0 0 87 0 23
2019 CS-02 83 0 17 0 0 0 0 83 0 12
2018 CS 92 8 0 0 0 0 0 100 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 62 19 10 10 0 0 0 81 10 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 4 4 0 0 0 17 95 0 23
2019 CS-02 67 8 0 0 0 0 25 100 0 12
2018 CS 68 12 0 0 0 0 20 100 0 25
2018 CS-02 85 0 0 0 0 0 15 100 0 13
2017 CS 70 10 5 5 0 0 10 89 6 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 83 9 0 9 0 0 0 91 9 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 58 27 8 4 4 0 0 85 8 26
2018 CS-02 46 38 15 0 0 0 0 85 0 13
2017 CS 81 0 5 10 0 0 5 85 10 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 96 0 0 0 4 0 0 96 4 23
2019 CS-02 92 0 0 0 8 0 0 92 8 12
2018 CS 88 4 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13
2017 CS 95 5 0 0 0 0 0 100 0 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 17 13 0 9 0 0 78 9 23
2019 CS-02 58 17 17 0 8 0 0 75 8 12
2018 CS 69 15 12 0 4 0 0 85 4 26
2018 CS-02 54 23 15 0 8 0 0 77 8 13
2017 CS 57 14 19 5 5 0 0 71 10 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 35 35 0 0 0 0 65 0 23
2019 CS-02 33 50 17 0 0 0 0 83 0 12
2018 CS 31 35 31 4 0 0 0 65 4 26
2018 CS-02 31 46 23 0 0 0 0 77 0 13
2017 CS 29 19 24 19 5 5 0 50 25 21

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 4 4 30 35 26 0 0 61 9 23
2019 CS-02 0 8 8 50 33 0 0 83 8 12
2018 CS 4 0 38 35 23 0 0 58 4 26
2018 CS-02 0 0 31 38 31 0 0 69 0 13
2017 CS 5 14 38 24 19 0 0 43 19 21

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 26 13 0 0 0 0 87 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 46 38 4 8 0 4 0 88 8 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
2017 CS 33 48 10 5 0 5 0 85 5 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 39 4 0 0 0 0 96 0 23
2019 CS-02 58 42 0 0 0 0 0 100 0 12
2018 CS 42 50 4 4 0 0 0 92 4 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13
2017 CS 10 52 19 10 10 0 0 62 19 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 23
2019 CS-02 0 100 12
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 39 9 0 0 0 0 52 48 23
2019 CS-02 50 42 8 0 0 0 0 50 50 12
2018 CS 42 38 15 0 0 4 0 44 56 26
2018 CS-02 46 38 15 0 0 0 0 46 54 13
2017 CS 81 14 5 0 0 0 0 81 19 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 36 64 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 100 0 11
2018 CS 36 64 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 64 18 0 0 0 0 18 100 0 11
2018 CS 43 29 29 0 0 0 0 71 0 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 9 0 0 0 9 45 100 0 11
2018 CS 29 14 21 0 0 14 21 67 0 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 78 13 9 0 0 0 0 91 0 23
2019 CS-02 83 8 8 0 0 0 0 92 0 12
2018 CS 69 15 8 4 0 0 4 88 4 26
2018 CS-02 77 8 8 8 0 0 0 85 8 13
Date modified: