2019 Public Service Employee Survey Results for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 40 0 10 0 0 0 90 10 20
2017 EX 58 36 6 0 0 0 0 94 0 17
2014 EX 33 53 0 7 7 0 0 87 13 15
2011 EX 63 37 0 0 0 0 0 100 0 27
2011 EX-01 42 58 0 0 0 0 0 100 0 12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 30 0 5 0 0 0 95 5 20
2017 EX 41 35 18 6 0 0 0 76 6 17
2014 EX 60 33 7 0 0 0 0 93 0 15
2011 EX 74 19 0 7 0 0 0 93 7 27
2011 EX-01 67 25 0 8 0 0 0 92 8 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 90 5 0 5 0 0 0 95 5 20
2017 EX 70 18 12 0 0 0 0 88 0 17
2014 EX 47 40 7 7 0 0 0 87 7 15
2011 EX 85 11 0 4 0 0 0 96 4 27
2011 EX-01 75 17 0 8 0 0 0 92 8 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 25 5 0 0 0 0 95 0 20
2018 EX 60 33 7 0 0 0 0 93 0 15
2017 EX 76 18 6 0 0 0 0 94 0 17
2014 EX 47 33 7 7 0 0 7 86 7 15
2011 EX 67 19 7 4 0 0 4 88 4 27
2011 EX-01 67 25 0 8 0 0 0 92 8 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 95 5 0 0 0 0 0 100 0 20
2017 EX 53 47 0 0 0 0 0 100 0 17
2014 EX 67 20 7 7 0 0 0 87 7 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 40 15 5 0 0 0 80 5 20
2018 EX 47 27 20 7 0 0 0 73 7 15
2017 EX 53 30 6 5 6 0 0 83 11 17
2014 EX 40 33 7 13 7 0 0 73 20 15
2011 EX 44 37 11 7 0 0 0 81 7 27
2011 EX-01 33 33 17 17 0 0 0 67 17 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 63 37 0 0 0 0 0 100 0 19
2018 EX 60 33 0 7 0 0 0 93 7 15
2017 EX 58 30 6 6 0 0 0 88 6 17
2014 EX 47 40 0 13 0 0 0 87 13 15
2011 EX 48 37 11 4 0 0 0 85 4 27
2011 EX-01 42 42 17 0 0 0 0 83 0 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 30 10 15 5 0 0 70 20 20
2018 EX 33 33 13 13 7 0 0 67 20 15
2017 EX 23 41 12 11 12 0 0 65 23 17
2014 EX 53 27 7 13 0 0 0 80 13 15
2011 EX 41 41 4 11 4 0 0 81 15 27
2011 EX-01 17 58 0 17 8 0 0 75 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 40 10 10 0 0 0 80 10 20
2018 EX 27 53 13 0 7 0 0 80 7 15
2017 EX 41 48 0 11 0 0 0 89 11 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 75 25 0 0 0 0 0 100 0 20
2018 EX 93 7 0 0 0 0 0 100 0 15
2017 EX 88 6 6 0 0 0 0 94 0 17
2014 EX 60 20 13 7 0 0 0 80 7 15
2011 EX 67 26 0 0 7 0 0 93 7 27
2011 EX-01 50 42 0 0 8 0 0 92 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 25 10 5 5 0 0 80 10 20
2018 EX 40 40 7 7 7 0 0 80 13 15
2017 EX 47 29 6 6 12 0 0 76 18 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 25 5 0 0 0 0 95 0 20
2018 EX 80 13 7 0 0 0 0 93 0 15
2017 EX 58 36 6 0 0 0 0 94 0 17
2014 EX 80 13 7 0 0 0 0 93 0 15
2011 EX 74 22 0 0 4 0 0 96 4 27
2011 EX-01 67 33 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 30 0 5 0 0 0 95 5 20
2018 EX 73 13 7 0 7 0 0 87 7 15
2017 EX 58 30 6 6 0 0 0 88 6 17
2014 EX 60 20 13 0 7 0 0 80 7 15
2011 EX 56 33 0 4 7 0 0 89 11 27
2011 EX-01 42 50 0 0 8 0 0 92 8 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 35 0 10 10 0 0 80 20 20
2018 EX 40 40 7 7 7 0 0 80 13 15
2017 EX 47 30 5 18 0 0 0 77 18 17
2014 EX 40 27 13 20 0 0 0 67 20 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 40 15 0 5 0 0 80 5 20
2018 EX 33 33 7 7 13 7 0 71 21 15
2017 EX 53 24 11 6 6 0 0 77 12 17
2014 EX 33 20 13 13 13 0 7 57 29 15
2011 EX 52 33 7 0 4 0 4 88 4 27
2011 EX-01 42 42 8 0 8 0 0 83 8 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 68 26 0 5 0 0 0 95 5 19
2018 EX 87 7 7 0 0 0 0 93 0 15
2017 EX 53 29 6 6 6 0 0 82 12 17
2014 EX 60 20 13 7 0 0 0 80 7 15
2011 EX 67 19 7 7 0 0 0 85 7 27
2011 EX-01 58 25 8 8 0 0 0 83 8 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 0 25 25 25 25 0 0 25 50 20
2018 EX 0 20 33 27 20 0 0 20 47 15
2017 EX 0 30 17 24 29 0 0 30 53 17
2014 EX 7 27 7 47 13 0 0 33 60 15
2011 EX 4 26 30 19 19 0 4 31 38 27
2011 EX-01 8 25 17 25 25 0 0 33 50 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 5 60 20 5 0 0 25 15 20
2018 EX 20 33 20 13 13 0 0 27 53 15
2017 EX 6 30 53 12 0 0 0 12 35 17
2014 EX 20 27 47 7 0 0 0 7 47 15
2011 EX 4 26 44 15 7 0 4 23 31 27
2011 EX-01 8 25 42 25 0 0 0 25 33 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 5 35 40 15 0 0 55 10 20
2018 EX 13 20 27 27 13 0 0 40 33 15
2017 EX 6 12 53 24 6 0 0 29 18 17
2014 EX 20 20 47 13 0 0 0 13 40 15
2011 EX 0 19 44 19 15 0 4 35 19 27
2011 EX-01 0 8 75 8 8 0 0 17 8 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 30 35 15 15 5 0 0 20 65 20
2018 EX 27 27 20 27 0 0 0 27 53 15
2017 EX 23 35 36 6 0 0 0 6 59 17
2014 EX 33 40 27 0 0 0 0 0 73 15
2011 EX 11 33 30 11 11 0 4 23 46 27
2011 EX-01 8 33 50 8 0 0 0 8 42 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 15 35 45 5 0 0 0 5 50 20
2018 EX 29 21 43 7 0 0 0 7 50 14
2017 EX 12 41 41 6 0 0 0 6 53 17
2014 EX 20 40 27 7 0 0 7 7 64 15
2011 EX 11 33 37 15 4 0 0 19 44 27
2011 EX-01 17 50 17 17 0 0 0 17 67 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 20 30 35 10 5 0 0 15 50 20
2018 EX 27 27 27 20 0 0 0 20 53 15
2017 EX 12 41 47 0 0 0 0 0 53 17
2014 EX 33 33 33 0 0 0 0 0 67 15
2011 EX 19 41 19 19 0 0 4 19 62 27
2011 EX-01 25 33 33 8 0 0 0 8 58 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 0 10 60 30 0 0 0 30 10 20
2018 EX 0 7 20 40 27 0 7 71 7 15
2017 EX 0 17 12 24 47 0 0 71 17 17
2014 EX 20 0 20 47 13 0 0 60 20 15
2011 EX 4 4 26 41 19 0 7 64 8 27
2011 EX-01 8 8 25 42 17 0 0 58 17 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 20 25 30 20 5 0 0 25 45 20
2018 EX 13 27 33 20 7 0 0 27 40 15
2017 EX 12 30 47 12 0 0 0 12 41 17
2014 EX 20 33 40 0 7 0 0 7 53 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 5 35 40 15 0 0 55 10 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 85 10 0 5 0 0 0 95 5 20
2017 EX 76 24 0 0 0 0 0 100 0 17
2014 EX 67 33 0 0 0 0 0 100 0 15
2011 EX 67 26 0 7 0 0 0 93 7 27
2011 EX-01 50 42 0 8 0 0 0 92 8 12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 40 15 5 0 0 0 80 5 20
2018 EX 47 40 7 7 0 0 0 87 7 15
2017 EX 41 35 11 12 0 0 0 77 12 17
2014 EX 33 40 27 0 0 0 0 73 0 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 80 15 5 0 0 0 0 95 0 20
2018 EX 87 7 0 7 0 0 0 93 7 15
2017 EX 71 17 6 6 0 0 0 88 6 17
2014 EX 67 20 7 7 0 0 0 87 7 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 30 5 0 0 0 0 95 0 20
2018 EX 73 20 0 7 0 0 0 93 7 15
2017 EX 65 29 0 6 0 0 0 94 6 17
2014 EX 53 47 0 0 0 0 0 100 0 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 30 10 0 0 0 0 90 0 20
2018 EX 73 20 0 7 0 0 0 93 7 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 80 20 0 0 0 0 0 100 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 35 20 5 0 0 0 75 5 20
2018 EX 60 33 0 7 0 0 0 93 7 15
2017 EX 35 35 6 23 0 0 0 71 23 17
2014 EX 47 33 7 13 0 0 0 80 13 15
2011 EX 48 33 11 4 4 0 0 81 7 27
2011 EX-01 33 50 0 8 8 0 0 83 17 12

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 35 25 0 0 0 0 75 0 20
2018 EX 67 27 7 0 0 0 0 93 0 15
2017 EX 47 29 18 6 0 0 0 76 6 17
2014 EX 53 20 20 0 7 0 0 73 7 15
2011 EX 59 33 0 7 0 0 0 93 7 27
2011 EX-01 50 33 0 17 0 0 0 83 17 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 45 5 5 0 0 0 90 5 20
2018 EX 67 27 7 0 0 0 0 93 0 15
2017 EX 47 35 6 12 0 0 0 82 12 17
2014 EX 53 27 13 0 7 0 0 80 7 15
2011 EX 56 22 15 7 0 0 0 78 7 27
2011 EX-01 67 17 8 8 0 0 0 83 8 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 100 0 0 0 0 0 0 100 0 20
2017 EX 94 6 0 0 0 0 0 100 0 17
2014 EX 87 7 0 7 0 0 0 93 7 15
2011 EX 78 15 4 4 0 0 0 93 4 27
2011 EX-01 67 25 0 8 0 0 0 92 8 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 75 20 5 0 0 0 0 95 0 20
2017 EX 47 41 0 0 0 6 5 100 0 17
2014 EX 53 20 0 0 7 7 13 92 8 15
2011 EX 67 26 4 0 0 4 0 96 0 27
2011 EX-01 58 33 0 0 0 8 0 100 0 12

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 35 0 0 5 0 0 95 5 20
2018 EX 64 14 14 7 0 0 0 79 7 14
2017 EX 47 36 6 5 6 0 0 83 11 17

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 30 15 0 0 0 0 85 0 20
2018 EX 60 33 7 0 0 0 0 93 0 15
2017 EX 41 30 12 12 5 0 0 71 17 17
2014 EX 60 27 7 0 7 0 0 87 7 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 42 53 0 5 0 0 0 95 5 19
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 37 53 5 0 5 0 0 89 5 19
2018 EX 47 27 7 7 13 0 0 73 20 15
2017 EX 53 29 0 6 12 0 0 82 18 17
2014 EX 33 47 7 0 13 0 0 80 13 15
2011 EX 56 26 0 15 4 0 0 81 19 27
2011 EX-01 33 50 0 17 0 0 0 83 17 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 37 42 11 11 0 0 0 79 11 19
2018 EX 60 20 0 7 13 0 0 80 20 15
2017 EX 53 29 6 0 12 0 0 82 12 17
2014 EX 47 20 13 20 0 0 0 67 20 15
2011 EX 56 19 15 4 4 4 0 77 8 27
2011 EX-01 25 33 25 8 0 8 0 64 9 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 26 42 11 16 5 0 0 68 21 19
2018 EX 50 29 0 7 14 0 0 79 21 14
2017 EX 23 30 23 12 12 0 0 53 24 17
2014 EX 27 40 7 13 13 0 0 67 27 15
2011 EX 19 41 22 11 7 0 0 59 19 27
2011 EX-01 0 42 33 25 0 0 0 42 25 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 21 53 11 11 5 0 0 74 16 19
2018 EX 40 47 7 7 0 0 0 87 7 15
2017 EX 47 29 24 0 0 0 0 76 0 17
2014 EX 40 27 13 13 7 0 0 67 20 15
2011 EX 22 44 26 7 0 0 0 67 7 27
2011 EX-01 8 50 33 8 0 0 0 58 8 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 95 5 0 0 0 0 0 100 0 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 45 0 5 5 0 0 90 10 20
2018 EX 40 47 7 0 7 0 0 87 7 15
2017 EX 41 35 12 6 6 0 0 76 12 17
2014 EX 40 33 7 13 7 0 0 73 20 15
2011 EX 26 48 11 7 7 0 0 74 15 27
2011 EX-01 25 33 25 17 0 0 0 58 17 12

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 20 45 15 15 5 0 0 65 20 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 30 5 5 0 0 0 90 5 20
2018 EX 73 13 7 0 7 0 0 87 7 15
2017 EX 70 24 0 6 0 0 0 94 6 17
2014 EX 67 27 7 0 0 0 0 93 0 15
2011 EX 81 15 0 0 4 0 0 96 4 27
2011 EX-01 75 25 0 0 0 0 0 100 0 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 45 0 5 5 0 0 90 10 20
2018 EX 73 13 7 0 7 0 0 87 7 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 25 25 20 15 10 0 5 53 26 20
2018 EX 27 13 20 13 7 0 20 50 25 15
2017 EX 29 29 6 0 18 0 18 71 22 17
2014 EX 40 20 13 13 7 7 0 64 21 15
2011 EX 26 22 22 7 0 4 19 62 10 27
2011 EX-01 0 17 50 8 0 8 17 22 11 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 35 20 5 0 0 0 75 5 20
2018 EX 64 21 0 7 7 0 0 86 14 14
2017 EX 58 30 12 0 0 0 0 88 0 17
2014 EX 53 20 7 13 7 0 0 73 20 15
2011 EX 52 26 11 7 4 0 0 78 11 27
2011 EX-01 42 33 8 8 8 0 0 75 17 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 25 35 30 5 5 0 0 60 10 20
2018 EX 33 27 20 13 7 0 0 60 20 15
2017 EX 30 29 18 0 18 0 5 62 19 17
2014 EX 40 13 13 20 7 0 7 57 29 15
2011 EX 19 37 7 15 11 0 11 63 29 27
2011 EX-01 8 50 8 17 8 0 8 64 27 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 20 25 0 5 0 0 70 5 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 100 0 0 0 0 0 0 100 0 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 25 5 0 0 0 0 95 0 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 25 0 5 0 0 0 95 5 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 10 0 25 15 0 0 60 40 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 100 0 0 0 0 0 0 100 0 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 90 5 0 0 5 0 0 95 5 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 100 0 0 0 0 0 0 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 30 50 10 10 0 0 0 80 10 20
2018 EX 53 27 0 7 7 7 0 86 14 15
2017 EX 41 41 5 6 6 0 0 83 12 17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 45 5 5 5 0 0 85 10 20
2018 EX 67 27 0 0 7 0 0 93 7 15
2017 EX 53 47 0 0 0 0 0 100 0 17
2014 EX 67 20 13 0 0 0 0 87 0 15
2011 EX 63 33 4 0 0 0 0 96 0 27
2011 EX-01 67 33 0 0 0 0 0 100 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 40 5 0 5 0 0 90 5 20
2018 EX 87 7 0 0 7 0 0 93 7 15
2017 EX 77 23 0 0 0 0 0 100 0 17
2014 EX 80 13 7 0 0 0 0 93 0 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 58 26 5 5 5 0 0 84 11 19
2018 EX 73 20 0 0 7 0 0 93 7 15
2017 EX 59 23 12 0 6 0 0 82 6 17
2014 EX 79 7 14 0 0 0 0 86 0 14
2011 EX 70 19 4 7 0 0 0 89 7 27
2011 EX-01 58 33 0 8 0 0 0 92 8 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 15 10 5 0 0 0 85 5 20
2018 EX 80 7 13 0 0 0 0 87 0 15
2017 EX 59 17 6 6 12 0 0 76 18 17
2014 EX 67 7 13 13 0 0 0 73 13 15
2011 EX 67 22 0 7 4 0 0 89 11 27
2011 EX-01 58 33 0 8 0 0 0 92 8 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 25 5 5 0 0 0 90 5 20
2018 EX 60 27 7 0 7 0 0 87 7 15
2017 EX 53 29 0 6 12 0 0 82 18 17
2014 EX 67 0 13 13 7 0 0 67 20 15
2011 EX 59 22 0 15 4 0 0 81 19 27
2011 EX-01 42 42 0 17 0 0 0 83 17 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 10 5 10 5 0 0 80 15 20
2018 EX 60 20 7 0 0 7 7 92 0 15
2017 EX 59 11 6 6 12 6 0 75 19 17
2014 EX 40 27 13 13 0 0 7 71 14 15
2011 EX 67 4 15 4 7 4 0 73 12 27
2011 EX-01 50 8 17 8 17 0 0 58 25 12
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EX 25 30 45 20
2018 EX 13 67 20 15
2017 EX 18 70 12 17
2014 EX 27 40 33 15
2011 EX 30 44 26 27
2011 EX-01 25 33 42 12
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 42 32 5 5 0 0 16 88 6 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 58 21 0 0 0 5 16 100 0 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 25 25 10 5 5 15 15 71 14 20
2018 EX 27 40 0 7 7 7 13 83 17 15
2017 EX 35 23 12 0 0 24 6 83 0 17
2014 EX 47 13 20 7 0 7 7 69 8 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 45 10 5 5 0 0 80 10 20
2018 EX 67 13 7 7 7 0 0 80 13 15
2017 EX 59 29 0 12 0 0 0 88 12 17
2014 EX 60 20 20 0 0 0 0 80 0 15
2011 EX 59 30 4 4 0 4 0 92 4 27
2011 EX-01 50 33 8 0 0 8 0 91 0 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 25 30 10 0 5 15 15 79 7 20
2018 EX 33 33 0 0 7 13 13 91 9 15
2017 EX 41 18 12 0 0 24 6 83 0 17
2014 EX 60 13 7 0 0 13 7 92 0 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 50 10 0 5 0 0 85 5 20
2018 EX 67 27 0 0 7 0 0 93 7 15
2017 EX 64 24 6 6 0 0 0 88 6 17
2014 EX 67 13 7 0 0 13 0 92 0 15
2011 EX 63 33 4 0 0 0 0 96 0 27
2011 EX-01 58 33 8 0 0 0 0 92 0 12
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 25 15 10 0 0 0 75 10 20
2018 EX 47 20 33 0 0 0 0 67 0 15
2017 EX 77 12 12 0 0 0 0 88 0 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 10 35 15 35 0 0 15 50 20
2018 EX 0 27 13 27 33 0 0 27 60 15
2017 EX 0 12 29 24 35 0 0 12 59 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 30 20 35 5 0 0 40 40 20
2018 EX 0 13 33 20 33 0 0 13 53 15
2017 EX 0 23 30 35 12 0 0 23 47 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 35 25 15 15 0 0 45 30 20
2018 EX 0 40 13 40 7 0 0 40 47 15
2017 EX 0 30 35 23 12 0 0 30 35 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 15 25 25 25 10 0 0 40 35 20
2018 EX 0 27 20 33 20 0 0 27 53 15
2017 EX 0 30 29 12 29 0 0 30 41 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 35 30 20 5 0 0 45 25 20
2018 EX 7 40 7 33 13 0 0 47 47 15
2017 EX 13 38 37 13 0 0 0 51 13 16

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 26 32 26 16 0 0 0 58 16 19
2018 EX 13 33 27 20 7 0 0 47 27 15
2017 EX 31 37 19 13 0 0 0 68 13 16

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 0 50 15 30 5 0 0 50 35 20
2018 EX 7 27 27 33 7 0 0 33 40 15
2017 EX 6 37 44 13 0 0 0 44 13 16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 55 30 0 10 0 0 60 10 20
2018 EX 7 33 47 7 7 0 0 40 13 15
2017 EX 13 44 25 18 0 0 0 57 18 16

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 35 15 10 5 0 0 70 15 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 15 40 15 15 15 0 0 55 30 20
2018 EX 27 13 13 20 27 0 0 40 47 15
2017 EX 6 37 19 25 13 0 0 43 38 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 85 10 5 0 0 0 0 95 0 20
2018 EX 87 13 0 0 0 0 0 100 0 15
2017 EX 88 12 0 0 0 0 0 100 0 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 100 0 0 0 0 0 0 100 0 20
2018 EX 93 7 0 0 0 0 0 100 0 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 70 15 0 10 5 0 0 85 15 20
2018 EX 87 0 0 7 7 0 0 87 13 15
2017 EX 83 0 11 0 6 0 0 83 6 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 40 0 5 0 0 0 95 5 20
2018 EX 67 13 7 13 0 0 0 80 13 15
2017 EX 53 41 0 6 0 0 0 94 6 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 15 25 5 10 0 0 60 15 20
2018 EX 40 33 20 0 7 0 0 73 7 15
2017 EX 53 0 30 6 11 0 0 53 17 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 35 30 0 0 0 0 70 0 20
2018 EX 33 20 40 7 0 0 0 53 7 15
2017 EX 47 23 30 0 0 0 0 70 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 85 10 5 0 0 0 0 95 0 20
2018 EX 67 20 7 7 0 0 0 87 7 15
2017 EX 70 12 18 0 0 0 0 82 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 90 10 0 0 0 0 0 100 0 20
2018 EX 100 0 0 0 0 0 0 100 0 15
2017 EX 88 12 0 0 0 0 0 100 0 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 30 5 0 0 0 0 95 0 20
2018 EX 73 20 7 0 0 0 0 93 0 15
2017 EX 71 17 6 6 0 0 0 88 6 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 5 53 37 0 0 0 11 37 19
2018 EX 0 0 53 40 7 0 0 0 47 15
2017 EX 0 12 29 42 17 0 0 12 59 17

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 0 45 45 10 0 0 0 10 45 20
2018 EX 20 20 47 13 0 0 0 13 40 15
2017 EX 6 35 47 12 0 0 0 12 41 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 25 15 0 0 0 0 85 0 20
2018 EX 47 40 7 0 7 0 0 87 7 15
2017 EX 35 53 6 6 0 0 0 88 6 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 15 60 15 5 5 0 0 75 10 20
2018 EX 7 64 14 0 14 0 0 71 14 14
2017 EX 17 59 0 17 6 0 0 77 23 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 20
2017 EX 0 100 17
2014 EX 0 100 15
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 40 20 5 0 0 0 35 65 20
2018 EX 53 27 13 0 0 7 0 57 43 15
2017 EX 65 35 0 0 0 0 0 65 35 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 31 69 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 92 8 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 33 42 17 0 0 0 8 82 0 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 8 8 33 0 0 0 50 33 0 12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 58 5 21 0 0 0 16 75 0 19
2018 EX 67 7 13 7 0 0 7 79 7 15
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