2019 Public Service Employee Survey Results for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 50 4 0 0 0 0 96 0 24
2017 IS 50 33 6 11 0 0 0 83 11 18
2017 IS-04 36 37 9 18 0 0 0 73 18 11
2014 IS 30 55 8 8 0 0 0 85 8 13
2011 IS 62 31 0 8 0 0 0 92 8 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 8 8 0 0 0 83 8 24
2017 IS 55 28 11 6 0 0 0 83 6 18
2017 IS-04 63 9 18 9 0 0 0 73 9 11
2014 IS 32 53 8 8 0 0 0 85 8 13
2011 IS 62 31 8 0 0 0 0 92 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 29 8 0 0 0 0 92 0 24
2017 IS 55 34 6 6 0 0 0 89 6 18
2017 IS-04 45 37 9 9 0 0 0 82 9 11
2014 IS 38 46 8 8 0 0 0 85 8 13
2011 IS 46 31 8 15 0 0 0 77 15 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 38 25 4 0 0 0 71 4 24
2018 IS 15 45 30 10 0 0 0 60 10 20
2017 IS 33 56 6 6 0 0 0 89 6 18
2017 IS-04 27 55 9 9 0 0 0 82 9 11
2014 IS 31 53 16 0 0 0 0 84 0 13
2011 IS 23 23 31 15 8 0 0 46 23 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 22 9 0 0 0 0 91 0 23
2017 IS 72 22 6 0 0 0 0 94 0 18
2017 IS-04 54 37 9 0 0 0 0 91 0 11
2014 IS 38 54 8 0 0 0 0 92 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 29 25 8 0 0 4 65 9 24
2018 IS 33 38 14 10 0 0 5 75 10 21
2017 IS 50 28 17 6 0 0 0 78 6 18
2017 IS-04 27 37 27 9 0 0 0 63 9 11
2014 IS 8 45 32 8 0 0 8 57 8 13
2011 IS 31 38 8 8 8 0 8 75 17 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 46 4 0 0 0 0 96 0 24
2018 IS 52 38 5 5 0 0 0 90 5 21
2017 IS 39 50 11 0 0 0 0 89 0 18
2017 IS-04 9 73 18 0 0 0 0 82 0 11
2014 IS 38 39 23 0 0 0 0 77 0 13
2011 IS 54 31 15 0 0 0 0 85 0 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 26 17 9 4 0 0 70 13 23
2018 IS 14 62 10 14 0 0 0 76 14 21
2017 IS 33 28 22 17 0 0 0 61 17 18
2017 IS-04 18 27 27 27 0 0 0 45 27 11
2014 IS 16 23 46 15 0 0 0 38 15 13
2011 IS 15 38 8 31 8 0 0 54 38 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 57 13 4 0 0 0 83 4 23
2018 IS 19 52 19 10 0 0 0 71 10 21
2017 IS 22 39 33 0 0 0 6 65 0 18
2017 IS-04 18 27 54 0 0 0 0 46 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 52 9 4 0 0 0 87 4 23
2018 IS 55 35 10 0 0 0 0 90 0 20
2017 IS 39 56 6 0 0 0 0 94 0 18
2017 IS-04 36 55 9 0 0 0 0 91 0 11
2014 IS 31 53 9 8 0 0 0 84 8 13
2011 IS 23 46 23 8 0 0 0 69 8 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 30 13 13 0 0 0 74 13 23
2018 IS 40 45 5 10 0 0 0 85 10 20
2017 IS 28 56 11 6 0 0 0 83 6 18
2017 IS-04 9 73 9 9 0 0 0 82 9 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 61 35 4 0 0 0 0 96 0 23
2018 IS 60 40 0 0 0 0 0 100 0 20
2017 IS 44 50 6 0 0 0 0 94 0 18
2017 IS-04 18 73 9 0 0 0 0 91 0 11
2014 IS 54 30 16 0 0 0 0 84 0 13
2011 IS 62 31 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 30 22 4 0 0 0 74 4 23
2018 IS 45 35 20 0 0 0 0 80 0 20
2017 IS 45 28 17 11 0 0 0 72 11 18
2017 IS-04 27 36 18 18 0 0 0 63 18 11
2014 IS 30 38 23 9 0 0 0 69 9 13
2011 IS 38 46 8 8 0 0 0 85 8 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 39 22 0 0 0 0 78 0 23
2018 IS 58 26 11 5 0 0 0 84 5 19
2017 IS 33 39 11 17 0 0 0 72 17 18
2017 IS-04 27 27 18 27 0 0 0 54 27 11
2014 IS 46 23 24 8 0 0 0 69 8 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 46 17 8 0 0 0 75 8 24
2018 IS 35 55 10 0 0 0 0 90 0 20
2017 IS 39 34 11 17 0 0 0 72 17 18
2017 IS-04 27 27 18 27 0 0 0 54 27 11
2014 IS 15 54 24 8 0 0 0 69 8 13
2011 IS 23 23 38 8 8 0 0 46 15 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 71 25 4 0 0 0 0 96 0 24
2018 IS 55 40 5 0 0 0 0 95 0 20
2017 IS 50 33 17 0 0 0 0 83 0 18
2017 IS-04 27 54 18 0 0 0 0 82 0 11
2014 IS 38 39 23 0 0 0 0 77 0 13
2011 IS 69 23 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 33 21 8 8 0 0 63 17 24
2018 IS 14 29 14 24 19 0 0 43 43 21
2017 IS 28 28 22 22 0 0 0 56 22 18
2017 IS-04 18 27 18 37 0 0 0 45 37 11
2014 IS 15 24 23 23 8 0 8 42 34 13
2011 IS 23 23 23 23 8 0 0 46 31 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 42 38 17 4 0 0 21 42 24
2018 IS 19 29 52 0 0 0 0 0 48 21
2017 IS 0 45 39 17 0 0 0 17 45 18
2017 IS-04 0 46 27 27 0 0 0 27 46 11
2014 IS 8 69 16 8 0 0 0 8 77 13
2011 IS 15 15 62 8 0 0 0 8 31 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 13 29 29 25 0 0 54 17 24
2018 IS 0 0 57 33 10 0 0 43 0 21
2017 IS 0 6 17 50 22 0 5 77 6 18
2017 IS-04 0 9 9 37 37 0 9 80 10 11
2014 IS 16 54 23 0 8 0 0 8 70 13
2011 IS 8 15 46 8 23 0 0 31 23 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 46 38 13 0 0 0 13 50 24
2018 IS 14 33 48 5 0 0 0 5 48 21
2017 IS 22 28 22 22 6 0 0 28 50 18
2017 IS-04 37 36 9 18 0 0 0 18 73 11
2014 IS 23 62 15 0 0 0 0 0 85 13
2011 IS 31 31 31 0 8 0 0 8 62 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 17 38 33 8 0 0 42 21 24
2018 IS 10 29 52 10 0 0 0 10 38 21
2017 IS 11 39 28 0 17 0 5 18 53 18
2017 IS-04 18 46 9 0 18 0 9 20 70 11
2014 IS 23 30 39 8 0 0 0 8 54 13
2011 IS 23 15 38 23 0 0 0 23 38 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 33 29 21 4 0 4 26 43 24
2018 IS 19 24 29 14 5 0 10 21 47 21
2017 IS 17 34 22 11 0 0 16 13 60 18
2017 IS-04 18 37 18 9 0 0 18 11 67 11
2014 IS 54 31 8 0 0 0 8 0 92 13
2011 IS 46 31 15 8 0 0 0 8 77 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 8 33 17 38 0 4 57 9 24
2018 IS 0 19 57 19 0 0 5 20 20 21
2017 IS 0 6 34 39 11 0 11 56 6 18
2017 IS-04 0 9 37 18 18 0 18 44 11 11
2014 IS 15 8 31 31 15 0 0 46 23 13
2011 IS 0 0 46 31 23 0 0 54 0 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 8 50 21 17 0 0 38 13 24
2018 IS 0 29 43 29 0 0 0 29 29 21
2017 IS 6 28 28 22 11 0 6 35 35 18
2017 IS-04 9 36 37 0 9 0 9 10 50 11
2014 IS 31 15 46 8 0 0 0 8 46 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 21 25 25 17 0 0 42 33 24
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 21 4 0 0 0 0 96 0 24
2017 IS 89 6 6 0 0 0 0 94 0 18
2017 IS-04 82 9 9 0 0 0 0 91 0 11
2014 IS 77 15 0 8 0 0 0 92 8 13
2011 IS 85 15 0 0 0 0 0 100 0 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 42 21 4 4 4 4 68 9 24
2018 IS 5 43 19 14 0 19 0 59 18 21
2017 IS 22 17 22 11 0 6 22 54 15 18
2017 IS-04 18 0 37 18 0 9 18 25 25 11
2014 IS 23 38 31 8 0 0 0 61 8 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 38 13 8 0 0 0 79 8 24
2018 IS 29 38 19 10 0 5 0 70 10 21
2017 IS 39 39 17 6 0 0 0 78 6 18
2017 IS-04 36 27 27 9 0 0 0 63 9 11
2014 IS 31 54 0 15 0 0 0 85 15 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 58 4 0 0 0 0 96 0 24
2018 IS 48 33 10 10 0 0 0 81 10 21
2017 IS 44 39 11 6 0 0 0 83 6 18
2017 IS-04 36 37 18 9 0 0 0 73 9 11
2014 IS 23 69 8 0 0 0 0 92 0 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 50 25 0 0 0 0 75 0 24
2018 IS 38 48 10 5 0 0 0 86 5 21
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 21 8 8 0 0 4 83 9 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 38 13 4 0 4 0 83 4 24
2018 IS 40 45 10 5 0 0 0 85 5 20
2017 IS 39 39 11 11 0 0 0 78 11 18
2017 IS-04 27 46 9 18 0 0 0 73 18 11
2014 IS 8 77 0 15 0 0 0 85 15 13
2011 IS 31 38 15 15 0 0 0 69 15 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 42 8 4 0 4 0 87 4 24
2018 IS 55 30 10 5 0 0 0 85 5 20
2017 IS 39 50 11 0 0 0 0 89 0 18
2017 IS-04 36 46 18 0 0 0 0 82 0 11
2014 IS 16 53 16 8 0 8 0 74 8 13
2011 IS 46 31 8 15 0 0 0 77 15 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 46 13 4 0 0 0 83 4 24
2018 IS 55 25 20 0 0 0 0 80 0 20
2017 IS 50 39 11 0 0 0 0 89 0 18
2017 IS-04 45 37 18 0 0 0 0 82 0 11
2014 IS 16 62 8 15 0 0 0 77 15 13
2011 IS 38 38 23 0 0 0 0 77 0 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 88 13 0 0 0 0 0 100 0 24
2017 IS 78 22 0 0 0 0 0 100 0 18
2017 IS-04 73 27 0 0 0 0 0 100 0 11
2014 IS 85 8 0 8 0 0 0 92 8 13
2011 IS 85 15 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 29 13 4 0 0 4 83 4 24
2017 IS 28 33 11 17 0 0 11 69 19 18
2017 IS-04 9 46 18 27 0 0 0 54 27 11
2014 IS 15 45 15 9 0 0 16 72 11 13
2011 IS 46 31 8 0 15 0 0 77 15 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 25 4 4 0 0 0 92 4 24
2018 IS 65 20 15 0 0 0 0 85 0 20
2017 IS 50 22 17 6 6 0 0 72 11 18
2017 IS-04 36 27 18 9 9 0 0 63 18 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 38 8 0 0 0 0 92 0 24
2018 IS 60 30 5 0 0 5 0 95 0 20
2017 IS 44 28 22 0 6 0 0 72 6 18
2017 IS-04 36 27 27 0 9 0 0 63 9 11
2014 IS 16 69 0 15 0 0 0 85 15 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 36 27 0 0 0 0 73 0 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 50 17 0 0 0 0 83 0 24
2018 IS 29 38 29 5 0 0 0 67 5 21
2017 IS 28 50 11 0 0 6 5 88 0 18
2017 IS-04 27 46 9 0 0 9 9 89 0 11
2014 IS 8 45 31 15 0 0 0 54 15 13
2011 IS 31 15 15 31 8 0 0 46 38 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 54 13 4 0 0 0 83 4 24
2018 IS 19 52 19 10 0 0 0 71 10 21
2017 IS 22 50 22 0 0 0 5 77 0 18
2017 IS-04 18 46 27 0 0 0 9 70 0 11
2014 IS 8 61 24 8 0 0 0 69 8 13
2011 IS 23 23 38 15 0 0 0 46 15 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 46 13 8 0 0 0 79 8 24
2018 IS 5 52 29 10 0 5 0 60 10 21
2017 IS 17 39 33 6 0 0 5 59 6 18
2017 IS-04 9 37 37 9 0 0 9 50 10 11
2014 IS 8 61 31 0 0 0 0 69 0 13
2011 IS 8 54 23 15 0 0 0 62 15 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 54 21 0 0 0 0 79 0 24
2018 IS 19 57 19 5 0 0 0 76 5 21
2017 IS 22 56 17 0 0 0 5 82 0 18
2017 IS-04 37 37 18 0 0 0 9 80 0 11
2014 IS 8 45 39 8 0 0 0 54 8 13
2011 IS 15 46 31 0 8 0 0 62 8 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 71 21 8 0 0 0 0 92 0 24
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 38 17 4 0 0 0 79 4 24
2018 IS 24 52 19 5 0 0 0 76 5 21
2017 IS 28 56 11 0 0 0 5 88 0 18
2017 IS-04 27 46 18 0 0 0 9 80 0 11
2014 IS 15 70 15 0 0 0 0 85 0 13
2011 IS 15 23 23 38 0 0 0 38 38 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 46 29 0 0 8 0 68 0 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 42 13 8 0 0 0 79 8 24
2018 IS 33 43 14 10 0 0 0 76 10 21
2017 IS 44 39 6 11 0 0 0 83 11 18
2017 IS-04 45 27 9 18 0 0 0 73 18 11
2014 IS 38 30 16 15 0 0 0 69 15 13
2011 IS 38 31 15 8 8 0 0 69 15 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 25 29 4 0 0 0 67 4 24
2018 IS 19 52 24 0 0 5 0 75 0 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 29 25 17 0 4 4 55 18 24
2018 IS 14 19 38 5 10 14 0 39 17 21
2017 IS 22 6 22 6 6 28 11 45 18 18
2017 IS-04 27 0 27 9 9 27 0 37 25 11
2014 IS 0 15 24 23 23 8 8 18 54 13
2011 IS 8 15 15 38 15 8 0 25 58 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 54 25 0 0 0 0 75 0 24
2018 IS 14 62 19 0 0 5 0 80 0 21
2017 IS 41 30 29 0 0 0 0 71 0 17
2017 IS-04 30 30 40 0 0 0 0 60 0 10
2014 IS 23 53 16 8 0 0 0 76 8 13
2011 IS 15 15 38 31 0 0 0 31 31 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 54 17 8 4 0 0 71 13 24
2018 IS 10 35 35 10 10 0 0 45 20 20
2017 IS 22 39 17 17 0 0 5 65 18 18
2017 IS-04 9 37 27 18 0 0 9 50 20 11
2014 IS 0 38 23 31 8 0 0 38 39 13
2011 IS 8 15 31 31 15 0 0 23 46 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 21 21 8 0 0 0 71 8 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 8 8 8 0 0 8 82 9 24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 29 13 0 4 4 0 83 4 24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 21 17 4 0 8 0 77 5 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 33 13 29 8 0 0 50 38 24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 96 4 0 0 0 0 0 100 0 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 92 0 8 0 0 0 0 92 0 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 92 0 4 0 0 0 4 96 0 24

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 63 17 0 0 0 0 83 0 24
2018 IS 14 57 24 0 0 5 0 75 0 21
2017 IS 22 44 22 11 0 0 0 66 11 18
2017 IS-04 18 46 18 18 0 0 0 63 18 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 13 4 0 0 0 83 4 24
2018 IS 50 30 15 0 0 5 0 84 0 20
2017 IS 39 45 0 6 0 11 0 94 6 18
2017 IS-04 36 37 0 9 0 18 0 89 11 11
2014 IS 55 45 0 0 0 0 0 100 0 13
2011 IS 31 46 23 0 0 0 0 77 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 50 8 0 0 0 0 92 0 24
2018 IS 50 40 5 0 0 5 0 95 0 20
2017 IS 50 45 6 0 0 0 0 94 0 18
2017 IS-04 36 55 9 0 0 0 0 91 0 11
2014 IS 47 53 0 0 0 0 0 100 0 13

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 29 8 0 0 0 0 92 0 24
2018 IS 60 35 5 0 0 0 0 95 0 20
2017 IS 50 50 0 0 0 0 0 100 0 18
2017 IS-04 36 64 0 0 0 0 0 100 0 11
2014 IS 47 38 15 0 0 0 0 85 0 13
2011 IS 38 54 8 0 0 0 0 92 0 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 17 21 0 0 0 0 79 0 24
2018 IS 60 25 15 0 0 0 0 85 0 20
2017 IS 56 22 17 6 0 0 0 78 6 18
2017 IS-04 36 27 27 9 0 0 0 63 9 11
2014 IS 0 70 23 8 0 0 0 70 8 13
2011 IS 31 38 23 8 0 0 0 69 8 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 21 13 0 0 0 0 88 0 24
2018 IS 53 42 5 0 0 0 0 95 0 19
2017 IS 56 33 11 0 0 0 0 89 0 18
2017 IS-04 36 46 18 0 0 0 0 82 0 11
2014 IS 8 62 23 8 0 0 0 70 8 13
2011 IS 31 46 15 8 0 0 0 77 8 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 25 8 0 0 0 0 92 0 24
2018 IS 65 10 20 5 0 0 0 75 5 20
2017 IS 61 11 22 0 0 6 0 76 0 18
2017 IS-04 36 18 37 0 0 9 0 60 0 11
2014 IS 23 23 24 23 8 0 0 46 30 13
2011 IS 62 8 15 15 0 0 0 69 15 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 4 67 29 24
2018 IS 5 52 43 21
2017 IS 6 56 39 18
2017 IS-04 0 55 45 11
2014 IS 30 38 32 13
2011 IS 8 62 31 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 46 21 4 0 0 8 73 5 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 29 13 0 0 0 8 86 0 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 13 21 13 0 33 13 38 23 24
2018 IS 14 14 29 0 5 38 0 46 8 21
2017 IS 6 6 17 0 0 61 11 40 0 18
2017 IS-04 0 9 18 0 0 64 9 33 0 11
2014 IS 0 31 31 15 0 23 0 40 19 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 38 29 4 0 17 4 58 5 24
2018 IS 29 33 19 5 0 14 0 72 6 21
2017 IS 22 45 22 0 0 6 5 75 0 18
2017 IS-04 9 55 27 0 0 0 9 70 0 11
2014 IS 16 39 15 15 0 15 0 65 18 13
2011 IS 31 38 15 8 0 8 0 75 8 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 24
2018 IS 0 100 21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 24

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 17 17 0 0 46 17 56 0 24
2018 IS 19 14 19 0 0 48 0 64 0 21
2017 IS 17 11 0 6 0 50 16 83 17 18
2017 IS-04 9 9 0 9 0 55 18 67 33 11
2014 IS 0 24 15 0 0 45 16 61 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 42 13 0 0 25 4 82 0 24
2018 IS 19 33 24 0 0 24 0 69 0 21
2017 IS 39 34 6 6 0 11 5 87 7 18
2017 IS-04 27 46 9 9 0 0 9 80 10 11
2014 IS 8 46 8 0 0 30 8 88 0 13
2011 IS 38 46 0 0 0 15 0 100 0 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 25 21 13 0 0 4 65 13 24
2018 IS 48 24 14 10 5 0 0 71 14 21
2017 IS 33 33 17 11 5 0 0 67 16 18
2017 IS-04 27 37 18 9 9 0 0 64 18 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 25 38 17 13 0 0 33 29 24
2018 IS 5 10 24 33 29 0 0 14 62 21
2017 IS 0 11 33 34 17 6 0 12 53 18
2017 IS-04 0 0 36 27 27 9 0 0 60 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 42 13 21 8 0 0 58 29 24
2018 IS 19 5 38 29 10 0 0 24 38 21
2017 IS 5 17 22 34 17 0 6 23 53 18
2017 IS-04 9 0 27 27 27 0 9 10 60 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 21 42 17 4 0 0 38 21 24
2018 IS 5 29 33 19 14 0 0 33 33 21
2017 IS 5 11 33 22 17 0 11 18 44 18
2017 IS-04 9 9 37 18 18 0 9 20 40 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 29 29 8 8 0 0 54 17 24
2018 IS 19 19 24 29 10 0 0 38 38 21
2017 IS 22 22 28 17 6 0 6 47 24 18
2017 IS-04 18 18 27 18 9 0 9 40 30 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 35 22 13 9 0 0 57 22 23
2018 IS 14 38 24 14 10 0 0 52 24 21
2017 IS 17 33 28 6 17 0 0 50 22 18
2017 IS-04 9 27 37 0 27 0 0 36 27 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 38 33 8 0 0 0 58 8 24
2018 IS 33 14 38 14 0 0 0 48 14 21
2017 IS 17 33 39 6 6 0 0 50 11 18
2017 IS-04 0 27 55 9 9 0 0 27 18 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 29 25 21 0 0 0 54 21 24
2018 IS 5 24 43 29 0 0 0 29 29 21
2017 IS 11 39 28 11 11 0 0 50 22 18
2017 IS-04 9 36 18 18 18 0 0 45 37 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 33 29 8 4 0 0 58 13 24
2018 IS 19 29 29 24 0 0 0 48 24 21
2017 IS 6 44 39 6 6 0 0 50 11 18
2017 IS-04 0 45 37 9 9 0 0 45 18 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 25 29 8 4 0 0 58 13 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 17 17 13 0 0 0 71 13 24
2018 IS 24 24 43 10 0 0 0 48 10 21
2017 IS 33 34 11 11 11 0 0 67 22 18
2017 IS-04 18 37 9 18 18 0 0 55 37 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 4 21 0 0 0 0 79 0 24
2018 IS 38 48 5 5 0 5 0 90 5 21
2017 IS 56 28 6 6 6 0 0 83 11 18
2017 IS-04 46 27 9 9 9 0 0 73 18 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 88 8 0 0 0 0 4 100 0 24
2018 IS 71 19 0 10 0 0 0 90 10 21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 8 8 0 0 4 4 91 0 24
2018 IS 70 20 5 0 0 0 5 95 0 20
2017 IS 89 11 0 0 0 0 0 100 0 18
2017 IS-04 82 18 0 0 0 0 0 100 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 8 4 4 0 0 83 8 24
2018 IS 70 20 0 0 5 0 5 95 5 20
2017 IS 59 29 6 0 6 0 0 88 6 17
2017 IS-04 60 30 0 0 10 0 0 90 10 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 17 13 0 4 0 4 83 4 24
2018 IS 63 21 5 5 0 0 5 89 6 19
2017 IS 67 6 17 0 6 0 6 76 6 18
2017 IS-04 63 9 18 0 9 0 0 73 9 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 8 4 4 4 0 29 82 12 24
2018 IS 50 20 5 5 0 0 20 88 6 20
2017 IS 50 6 11 0 0 6 28 83 0 18
2017 IS-04 55 9 9 0 0 9 18 88 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 17 4 0 0 0 0 96 0 24
2018 IS 50 35 10 0 0 0 5 89 0 20
2017 IS 72 17 0 0 0 0 11 100 0 18
2017 IS-04 73 18 0 0 0 0 9 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 13 8 13 0 0 4 78 13 24
2018 IS 65 10 0 10 5 0 10 83 17 20
2017 IS 84 0 0 0 11 0 6 89 11 18
2017 IS-04 82 0 0 0 18 0 0 82 18 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 38 8 4 0 0 0 88 4 24
2018 IS 40 40 10 0 5 0 5 84 5 20
2017 IS 67 22 6 6 0 0 0 89 6 18
2017 IS-04 73 18 0 9 0 0 0 91 9 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 42 25 17 8 0 0 50 25 24
2018 IS 5 10 62 14 10 0 0 14 24 21
2017 IS 11 6 50 28 6 0 0 17 34 18
2017 IS-04 0 0 63 27 9 0 0 0 37 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 8 46 25 8 0 0 33 21 24
2018 IS 5 24 52 14 5 0 0 19 29 21
2017 IS 0 22 44 22 11 0 0 33 22 18
2017 IS-04 0 27 54 9 9 0 0 18 27 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 46 17 0 4 0 4 78 4 24
2018 IS 29 48 24 0 0 0 0 76 0 21
2017 IS 33 44 17 6 0 0 0 78 6 18
2017 IS-04 27 46 18 9 0 0 0 73 9 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 42 29 4 4 0 0 63 8 24
2018 IS 19 38 33 10 0 0 0 57 10 21
2017 IS 17 39 22 22 0 0 0 56 22 18
2017 IS-04 9 27 27 37 0 0 0 36 37 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 8 92 24
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 25 25 4 4 0 0 42 58 24
2018 IS 38 33 14 10 5 0 0 38 62 21
2017 IS 28 22 22 22 6 0 0 28 72 18
2017 IS-04 18 27 27 27 0 0 0 18 82 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 71 29 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 29 71 14
2018 IS 50 50 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 31 23 23 0 0 0 54 23 13
2018 IS 38 46 8 0 0 0 8 92 0 13
2017 IS 23 39 15 8 0 0 15 73 9 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 7 7 14 21 0 14 36 29 43 14
2018 IS 8 8 8 15 8 0 54 33 50 13
2017 IS 23 0 8 0 16 0 53 50 34 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 21 13 4 0 0 17 80 5 24
2018 IS 67 14 5 5 5 0 5 85 10 21
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