2019 Public Service Employee Survey Results for Canadian Space Agency by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 43 3 6 2 1 0 88 9 167
2019 First official language - French 47 42 4 5 1 0 0 90 6 343
2017 First official language - English 46 40 3 9 1 0 0 87 10 137
2017 First official language - French 46 42 5 5 2 0 0 89 6 322
2014 First official language - English 53 33 5 8 2 0 0 86 10 122
2014 First official language - French 41 48 5 6 1 0 0 88 7 324
2011 First official language - English 46 41 6 4 3 0 0 87 7 194
2011 First official language - French 58 34 3 5 1 0 0 92 6 417
2008 First official language - English 45 41 4 7 3 0 0 86 10 173
2008 First official language - French 55 36 3 5 1 0 0 91 5 371

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 30 3 2 1 0 0 94 3 167
2019 First official language - French 42 34 11 11 2 0 0 76 13 342
2017 First official language - English 74 20 3 2 1 0 0 94 3 137
2017 First official language - French 36 33 12 13 4 0 1 70 18 322
2014 First official language - English 74 18 5 2 1 0 1 93 2 122
2014 First official language - French 37 36 9 15 3 0 0 73 18 324
2011 First official language - English 68 21 5 5 1 0 0 89 6 194
2011 First official language - French 41 33 10 11 4 0 1 75 16 417
2008 First official language - English 69 24 5 2 0 0 1 93 2 173
2008 First official language - French 36 35 11 11 8 0 1 71 18 371

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 45 3 4 3 0 0 90 7 165
2019 First official language - French 56 36 5 3 1 0 0 92 3 342
2017 First official language - English 57 25 9 5 4 0 0 82 9 137
2017 First official language - French 49 37 7 5 2 0 0 86 7 321
2014 First official language - English 66 27 2 4 1 0 0 93 5 122
2014 First official language - French 47 39 6 5 3 0 0 86 8 324
2011 First official language - English 56 31 5 5 2 0 0 88 7 194
2011 First official language - French 48 37 6 7 2 0 0 85 9 417

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 36 14 13 4 1 1 68 17 165
2019 First official language - French 40 38 12 8 1 0 0 79 10 340
2018 First official language - English 38 42 10 6 2 0 1 81 8 142
2018 First official language - French 35 47 9 7 1 0 0 82 9 340
2017 First official language - English 44 34 9 9 4 0 1 78 13 137
2017 First official language - French 40 43 9 5 2 0 0 84 7 322
2014 First official language - English 34 41 12 7 5 1 1 75 12 122
2014 First official language - French 39 41 11 6 3 0 0 81 8 324
2011 First official language - English 41 40 9 6 2 0 2 83 8 194
2011 First official language - French 43 38 11 4 2 0 1 82 7 417
2008 First official language - English 37 35 12 13 1 0 2 73 14 173
2008 First official language - French 36 42 12 7 1 0 1 79 9 371

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 36 4 3 1 0 0 91 4 165
2019 First official language - French 58 33 5 3 0 0 0 91 3 339
2017 First official language - English 65 27 5 1 2 0 0 92 4 136
2017 First official language - French 60 36 3 1 0 0 0 96 1 322
2014 First official language - English 63 25 7 4 0 0 1 88 4 122
2014 First official language - French 49 41 5 4 0 0 0 91 4 322

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 35 7 10 4 0 0 80 13 166
2019 First official language - French 46 33 11 5 2 0 2 81 7 343
2018 First official language - English 48 31 10 7 3 0 1 80 10 143
2018 First official language - French 40 40 12 5 2 0 1 81 6 337
2017 First official language - English 47 28 13 8 4 0 1 75 12 137
2017 First official language - French 43 39 9 5 2 0 1 84 7 322
2014 First official language - English 41 32 17 6 4 1 0 73 9 122
2014 First official language - French 34 39 14 7 3 1 2 76 10 324
2011 First official language - English 34 39 13 9 3 0 1 74 12 194
2011 First official language - French 42 37 11 5 4 0 1 81 9 417

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 37 14 4 4 1 0 77 9 167
2019 First official language - French 43 38 12 5 1 0 0 82 6 342
2018 First official language - English 44 40 8 6 1 0 0 84 8 143
2018 First official language - French 35 46 11 4 3 0 0 81 8 338
2017 First official language - English 47 39 5 6 3 0 0 86 9 137
2017 First official language - French 36 46 11 6 2 0 0 82 8 322
2014 First official language - English 44 34 10 7 5 0 0 78 12 122
2014 First official language - French 32 43 14 9 3 0 0 74 12 324
2011 First official language - English 43 38 11 5 3 0 0 81 8 194
2011 First official language - French 42 41 11 4 2 0 0 83 6 417
2008 First official language - English 43 34 12 9 3 0 0 77 12 172
2008 First official language - French 40 41 10 7 2 0 0 81 9 369

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 33 13 12 8 1 0 67 20 167
2019 First official language - French 31 41 16 9 3 0 0 72 12 342
2018 First official language - English 25 42 13 10 9 1 0 67 19 142
2018 First official language - French 27 41 18 10 4 0 0 68 14 336
2017 First official language - English 31 37 9 14 10 0 0 68 24 137
2017 First official language - French 24 44 14 14 4 0 0 68 18 322
2014 First official language - English 24 39 14 11 12 0 0 63 23 122
2014 First official language - French 22 42 18 16 3 0 0 63 19 324
2011 First official language - English 25 38 13 15 9 0 0 63 23 194
2011 First official language - French 25 41 19 11 4 0 0 66 15 416

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 44 14 12 2 0 0 72 14 167
2019 First official language - French 25 49 13 11 3 0 0 73 14 342
2018 First official language - English 32 45 15 7 1 0 0 77 8 143
2018 First official language - French 25 44 18 9 3 0 1 70 12 339
2017 First official language - English 35 41 9 8 6 0 0 76 14 137
2017 First official language - French 24 45 16 10 4 0 0 70 14 322

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 41 6 5 2 0 0 87 7 166
2019 First official language - French 41 43 11 4 2 0 0 84 5 340
2018 First official language - English 57 35 4 4 0 0 0 92 4 142
2018 First official language - French 40 45 10 4 1 0 0 85 5 337
2017 First official language - English 55 25 7 8 4 0 0 81 13 137
2017 First official language - French 35 45 12 4 3 0 0 81 7 320
2014 First official language - English 48 28 14 6 2 3 0 78 8 122
2014 First official language - French 30 49 14 6 1 0 0 79 7 324
2011 First official language - English 52 35 5 5 2 1 0 88 7 194
2011 First official language - French 36 46 10 4 3 0 0 83 7 417
2008 First official language - English 51 33 10 2 3 0 0 84 5 173
2008 First official language - French 41 37 13 7 3 0 0 78 9 369

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 37 12 11 5 0 0 72 15 166
2019 First official language - French 34 38 18 6 4 0 0 73 10 339
2018 First official language - English 38 36 16 6 2 1 0 75 9 142
2018 First official language - French 28 44 16 8 3 0 0 73 12 337
2017 First official language - English 37 33 10 12 5 3 0 72 18 136
2017 First official language - French 30 40 15 9 5 0 0 70 14 322

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 24 10 3 1 0 0 86 4 167
2019 First official language - French 54 39 6 1 0 0 0 93 1 342
2018 First official language - English 64 28 5 2 1 0 0 91 3 141
2018 First official language - French 46 44 6 2 1 0 0 90 3 337
2017 First official language - English 65 27 3 3 2 0 0 92 4 137
2017 First official language - French 45 42 11 1 1 0 0 87 2 322
2014 First official language - English 70 21 6 2 1 0 1 91 3 122
2014 First official language - French 54 33 10 2 1 0 0 87 3 324
2011 First official language - English 68 24 4 2 1 0 0 93 3 194
2011 First official language - French 58 35 6 1 1 0 0 93 2 417

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 38 10 9 6 0 1 75 15 167
2019 First official language - French 32 46 11 8 2 0 0 79 10 341
2018 First official language - English 38 37 12 8 5 1 0 75 12 143
2018 First official language - French 30 44 17 7 2 0 0 74 9 335
2017 First official language - English 41 38 8 9 4 0 0 79 14 136
2017 First official language - French 27 47 14 7 4 0 1 75 11 322
2014 First official language - English 33 41 9 8 10 0 0 73 17 122
2014 First official language - French 22 48 16 10 4 0 0 70 13 324
2011 First official language - English 33 42 11 8 5 0 0 76 13 194
2011 First official language - French 38 43 9 5 4 0 0 81 10 417

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 30 14 12 8 0 0 66 20 167
2019 First official language - French 36 39 14 9 3 0 0 74 12 342
2018 First official language - English 41 30 14 11 4 1 0 71 15 142
2018 First official language - French 32 43 14 8 3 0 0 76 11 335
2017 First official language - English 40 32 9 14 6 0 0 71 19 137
2017 First official language - French 37 37 12 10 4 0 0 74 14 322
2014 First official language - English 33 37 13 10 7 0 0 70 17 122
2014 First official language - French 29 43 13 10 4 0 0 72 14 324

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 39 14 11 4 0 1 71 15 166
2019 First official language - French 30 46 13 7 3 1 0 77 10 334
2018 First official language - English 43 33 9 9 4 1 1 77 14 143
2018 First official language - French 24 46 18 9 1 0 0 71 11 335
2017 First official language - English 37 36 7 11 6 3 1 75 18 137
2017 First official language - French 32 41 15 10 3 0 0 72 13 321
2014 First official language - English 36 34 15 9 6 0 1 70 15 122
2014 First official language - French 27 44 17 10 2 0 0 71 12 324
2011 First official language - English 36 39 12 8 3 0 0 76 11 194
2011 First official language - French 34 44 14 5 3 1 0 78 8 417

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 35 10 2 3 0 0 85 5 166
2019 First official language - French 47 43 7 3 1 0 0 90 3 341
2018 First official language - English 57 31 6 5 1 0 0 88 6 142
2018 First official language - French 40 45 10 4 1 0 0 86 5 337
2017 First official language - English 52 34 8 2 3 1 0 87 5 137
2017 First official language - French 42 43 10 4 1 0 0 85 5 322
2014 First official language - English 57 26 11 2 2 1 0 84 5 122
2014 First official language - French 41 40 12 5 2 0 0 81 7 324
2011 First official language - English 54 32 9 3 2 0 0 86 5 194
2011 First official language - French 48 42 6 2 1 0 0 90 4 417
2008 First official language - English 51 38 5 6 1 0 0 88 6 173
2008 First official language - French 42 46 6 5 1 0 0 88 5 370

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 38 15 9 11 0 0 66 19 167
2019 First official language - French 30 35 15 15 5 0 0 65 20 342
2018 First official language - English 30 34 20 8 5 1 1 66 13 143
2018 First official language - French 27 33 19 14 6 0 0 61 20 337
2017 First official language - English 30 39 12 9 9 1 0 70 18 137
2017 First official language - French 29 34 17 15 5 0 0 63 20 321
2014 First official language - English 27 34 22 11 5 0 1 61 17 122
2014 First official language - French 26 43 17 10 4 0 0 69 14 324
2011 First official language - English 23 30 27 12 8 0 0 54 20 194
2011 First official language - French 21 38 20 13 7 0 0 60 20 417
2008 First official language - English 13 34 28 13 10 0 0 48 24 172
2008 First official language - French 18 31 25 15 12 0 0 48 27 371

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 18 47 16 9 1 3 26 25 166
2019 First official language - French 6 32 36 19 4 1 1 24 39 342
2018 First official language - English 3 28 41 17 6 2 3 24 33 143
2018 First official language - French 11 30 38 14 4 0 1 19 43 338
2017 First official language - English 9 24 41 17 7 0 3 24 34 136
2017 First official language - French 11 27 41 14 4 0 2 19 39 319
2014 First official language - English 10 26 31 20 12 0 1 31 37 122
2014 First official language - French 13 36 35 12 3 0 1 15 49 323
2011 First official language - English 12 22 30 24 9 0 3 34 35 193
2011 First official language - French 9 33 37 13 6 0 2 20 43 414
2008 First official language - English 16 25 36 15 6 1 2 22 41 173
2008 First official language - French 13 39 30 12 4 0 2 17 53 370

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 15 31 22 22 1 3 46 21 166
2019 First official language - French 2 18 32 30 14 4 1 46 21 340
2018 First official language - English 4 15 27 31 14 4 5 49 21 143
2018 First official language - French 6 18 37 24 10 3 2 36 26 335
2017 First official language - English 6 16 32 22 19 2 4 43 23 134
2017 First official language - French 9 20 35 20 10 3 3 32 31 320
2014 First official language - English 20 18 25 22 11 0 5 35 40 122
2014 First official language - French 14 26 36 14 6 2 3 20 42 323
2011 First official language - English 6 12 25 31 20 1 4 54 19 191
2011 First official language - French 6 20 36 20 12 3 3 35 27 414
2008 First official language - English 10 26 24 26 10 1 3 38 38 172
2008 First official language - French 13 36 27 12 8 2 2 20 51 371

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 22 31 11 10 0 5 22 45 166
2019 First official language - French 27 32 25 10 4 1 1 14 60 343
2018 First official language - English 12 31 30 17 4 3 3 23 46 142
2018 First official language - French 28 34 24 8 2 1 3 11 64 338
2017 First official language - English 16 30 26 13 8 1 5 22 50 137
2017 First official language - French 27 33 26 6 4 2 2 11 62 321
2014 First official language - English 26 17 26 15 10 1 6 26 46 122
2014 First official language - French 35 31 23 7 2 1 1 9 68 324
2011 First official language - English 16 20 32 18 11 1 3 30 37 193
2011 First official language - French 18 32 29 11 7 1 1 18 52 415
2008 First official language - English 19 25 29 17 4 1 4 22 47 173
2008 First official language - French 22 34 27 9 5 1 2 15 58 371

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 16 34 28 14 1 3 44 21 162
2019 First official language - French 6 27 39 20 7 1 0 27 33 343
2018 First official language - English 4 18 32 34 9 1 2 44 23 143
2018 First official language - French 11 29 34 20 3 0 2 24 41 334
2017 First official language - English 6 14 29 30 18 0 3 50 21 136
2017 First official language - French 10 27 36 16 9 1 2 26 38 321
2014 First official language - English 5 19 33 24 13 1 6 39 26 122
2014 First official language - French 10 26 41 18 4 1 1 22 37 323
2011 First official language - English 6 18 26 35 12 0 2 48 25 193
2011 First official language - French 9 28 37 17 7 1 1 24 39 415
2008 First official language - English 8 21 38 20 11 1 3 32 29 173
2008 First official language - French 16 36 32 11 4 1 1 15 53 371

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 25 29 15 12 1 2 28 42 165
2019 First official language - French 15 28 27 19 7 2 1 27 44 343
2018 First official language - English 14 22 29 17 11 3 3 30 39 142
2018 First official language - French 18 33 27 14 4 1 3 19 53 337
2017 First official language - English 15 25 20 17 17 2 4 37 42 135
2017 First official language - French 16 32 27 14 6 1 4 21 50 321
2014 First official language - English 19 27 28 13 8 0 5 23 48 121
2014 First official language - French 21 36 26 9 3 1 4 13 59 324
2011 First official language - English 20 24 25 17 9 1 3 27 47 193
2011 First official language - French 17 32 27 15 5 1 3 21 51 414
2008 First official language - English 24 24 26 14 8 1 3 23 49 173
2008 First official language - French 20 32 25 14 6 0 3 21 54 371

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 12 28 29 23 0 5 54 16 164
2019 First official language - French 8 16 30 27 14 2 2 43 25 342
2018 First official language - English 6 8 23 34 18 5 7 59 15 143
2018 First official language - French 10 14 35 27 7 3 4 37 26 331
2017 First official language - English 3 10 18 29 23 3 13 62 16 136
2017 First official language - French 6 17 29 26 16 2 4 45 24 321
2014 First official language - English 6 5 24 30 23 2 11 60 12 121
2014 First official language - French 4 15 28 30 16 2 5 50 21 324
2011 First official language - English 3 11 20 30 25 3 9 62 16 193
2011 First official language - French 4 13 30 27 18 4 4 49 18 414
2008 First official language - English 8 14 25 29 12 2 9 47 25 173
2008 First official language - French 14 22 26 23 10 2 3 35 37 370

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 19 43 10 8 1 4 19 35 166
2019 First official language - French 13 25 37 16 7 2 1 24 39 342
2018 First official language - English 13 23 36 16 7 4 2 24 38 143
2018 First official language - French 13 33 32 14 4 2 2 18 48 338
2017 First official language - English 15 20 37 12 9 1 6 22 38 136
2017 First official language - French 14 26 39 12 5 2 2 18 41 322
2014 First official language - English 18 20 36 12 8 0 5 22 40 122
2014 First official language - French 15 30 36 12 5 1 2 17 46 323

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 7 31 33 20 0 4 54 13 166
2019 First official language - French 2 17 34 27 17 1 2 45 20 343
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 26 5 5 0 0 0 90 5 167
2019 First official language - French 59 30 4 5 1 0 0 89 6 343
2017 First official language - English 69 21 2 4 1 3 1 92 6 137
2017 First official language - French 56 30 6 5 1 0 1 87 7 322
2014 First official language - English 72 20 5 2 1 0 1 92 3 122
2014 First official language - French 58 26 8 6 1 0 1 86 7 324
2011 First official language - English 64 26 3 6 0 0 0 90 7 194
2011 First official language - French 57 26 7 9 2 0 0 83 10 417
2008 First official language - English 72 13 6 6 1 0 2 87 7 173
2008 First official language - French 58 23 6 8 4 0 1 82 11 371

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 27 18 8 4 8 6 65 14 167
2019 First official language - French 31 38 11 6 5 5 3 75 13 343
2018 First official language - English 31 28 18 10 2 7 4 66 14 141
2018 First official language - French 21 45 13 10 3 5 2 72 14 337
2017 First official language - English 34 28 12 5 6 7 8 74 13 137
2017 First official language - French 24 39 13 9 6 4 5 70 16 322
2014 First official language - English 36 18 17 8 8 5 7 62 19 122
2014 First official language - French 26 38 16 8 5 3 3 69 14 324

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 34 13 8 3 2 0 76 11 166
2019 First official language - French 56 30 6 5 2 0 0 87 7 342
2018 First official language - English 47 27 11 11 3 1 0 75 14 141
2018 First official language - French 46 40 7 4 3 1 0 86 7 338
2017 First official language - English 49 29 6 8 5 0 3 81 13 137
2017 First official language - French 45 38 10 3 2 1 0 84 6 322
2014 First official language - English 52 20 10 12 5 1 0 73 17 122
2014 First official language - French 45 37 9 5 3 1 0 83 8 324

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 37 6 5 2 0 1 87 7 167
2019 First official language - French 56 36 4 2 2 0 0 92 4 343
2018 First official language - English 59 31 6 3 1 0 0 90 5 141
2018 First official language - French 45 41 7 4 1 0 0 87 5 339
2017 First official language - English 59 29 5 5 2 0 0 88 7 137
2017 First official language - French 46 41 9 4 1 0 0 87 4 322
2014 First official language - English 57 29 8 5 2 0 0 85 7 122
2014 First official language - French 43 45 8 3 1 0 0 88 4 324

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 39 11 5 2 0 0 83 7 167
2019 First official language - French 46 38 11 2 2 1 0 85 5 341
2018 First official language - English 51 38 6 4 1 0 0 89 5 141
2018 First official language - French 38 44 12 3 1 1 0 83 5 339
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 23 11 4 3 2 1 83 6 167
2019 First official language - French 52 30 9 3 2 1 4 85 5 342

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 28 15 8 2 1 0 75 11 166
2019 First official language - French 45 36 8 7 2 0 1 82 10 343
2018 First official language - English 53 29 7 8 1 1 0 83 9 143
2018 First official language - French 36 41 13 6 3 0 1 78 9 334
2017 First official language - English 51 30 9 4 5 1 1 82 9 137
2017 First official language - French 35 44 13 6 1 1 0 80 8 321
2014 First official language - English 40 34 10 10 5 1 1 75 15 122
2014 First official language - French 34 45 11 7 2 1 0 80 9 324
2011 First official language - English 40 32 12 11 5 0 0 72 16 194
2011 First official language - French 35 38 14 7 5 1 0 74 12 417
2008 First official language - English 33 34 13 12 9 1 0 67 20 172
2008 First official language - French 27 35 17 14 6 0 1 63 20 371

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 27 11 3 2 1 0 83 6 167
2019 First official language - French 53 32 8 4 2 1 0 86 6 343
2018 First official language - English 61 27 6 4 1 1 0 89 5 142
2018 First official language - French 45 37 12 4 1 1 1 83 5 334
2017 First official language - English 62 20 7 4 4 2 1 85 7 137
2017 First official language - French 41 43 8 3 1 2 1 87 4 322
2014 First official language - English 53 24 7 6 5 4 2 82 11 122
2014 First official language - French 41 40 12 2 2 3 0 83 4 324
2011 First official language - English 47 29 15 5 3 0 0 76 8 194
2011 First official language - French 44 34 12 6 3 1 0 79 8 417
2008 First official language - English 40 30 14 9 5 2 1 72 14 173
2008 First official language - French 33 34 18 7 5 2 1 69 12 371

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 26 11 8 2 1 1 79 10 166
2019 First official language - French 46 36 9 6 2 0 0 83 8 341
2018 First official language - English 54 31 6 8 1 0 0 85 9 142
2018 First official language - French 44 36 14 4 1 0 1 81 5 333
2017 First official language - English 55 29 7 6 3 0 0 84 9 137
2017 First official language - French 40 44 8 4 2 1 1 86 5 322
2014 First official language - English 46 28 9 10 4 1 1 76 15 122
2014 First official language - French 39 43 11 3 3 1 0 83 6 323
2011 First official language - English 41 35 14 7 3 0 0 76 10 194
2011 First official language - French 42 39 11 5 4 0 0 81 9 417
2008 First official language - English 39 31 10 13 6 0 0 70 20 173
2008 First official language - French 32 35 16 11 5 0 0 68 17 370

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 84 11 3 0 1 1 1 97 1 167
2019 First official language - French 83 11 2 2 1 0 1 95 3 340
2017 First official language - English 87 4 6 1 1 0 1 92 2 137
2017 First official language - French 72 23 2 2 0 0 1 96 2 321
2014 First official language - English 87 10 2 0 2 0 0 97 2 122
2014 First official language - French 75 18 3 3 1 0 1 93 4 324
2011 First official language - English 82 11 3 2 1 0 0 94 3 194
2011 First official language - French 77 16 3 3 1 0 0 94 4 417
2008 First official language - English 84 10 2 1 0 0 2 96 1 173
2008 First official language - French 82 11 2 4 2 0 1 93 5 369

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 21 5 4 4 3 3 86 8 166
2019 First official language - French 61 22 7 3 3 2 3 86 7 342
2017 First official language - English 55 20 5 4 4 8 5 85 9 136
2017 First official language - French 43 32 8 6 2 4 6 83 8 322
2014 First official language - English 49 22 7 6 2 9 6 83 8 122
2014 First official language - French 38 31 10 7 7 3 4 74 15 324
2011 First official language - English 46 26 11 8 4 1 3 75 13 194
2011 First official language - French 44 33 7 6 4 3 3 82 10 417

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 15 6 3 2 1 1 89 5 166
2019 First official language - French 66 23 6 1 3 1 0 90 4 343
2018 First official language - English 69 19 7 3 2 0 0 88 5 143
2018 First official language - French 54 28 12 3 2 0 1 83 5 333
2017 First official language - English 64 22 6 3 3 1 0 88 6 137
2017 First official language - French 52 34 7 3 2 2 1 88 5 322

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 26 9 4 2 0 1 84 6 166
2019 First official language - French 55 32 8 3 2 0 0 87 5 340
2018 First official language - English 63 21 9 5 1 1 0 84 6 143
2018 First official language - French 48 33 12 4 3 1 1 81 7 334
2017 First official language - English 59 22 11 3 5 0 1 81 8 137
2017 First official language - French 49 33 9 5 3 0 1 83 8 322
2014 First official language - English 53 22 12 9 3 1 1 76 12 122
2014 First official language - French 44 38 11 4 2 0 0 82 7 324

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 46 6 9 6 2 12 75 17 53
2019 First official language - French 19 54 16 5 2 1 3 76 7 122
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 34 18 10 3 8 0 66 15 165
2019 First official language - French 28 36 20 6 3 6 0 68 10 341
2018 First official language - English 38 26 17 9 6 4 0 66 16 143
2018 First official language - French 22 39 20 12 2 6 0 64 14 340
2017 First official language - English 35 29 16 8 8 4 0 67 16 137
2017 First official language - French 20 37 21 11 4 7 0 61 16 322
2014 First official language - English 33 30 14 9 7 6 1 68 17 122
2014 First official language - French 20 45 20 6 3 6 0 69 10 324
2011 First official language - English 32 27 17 13 5 6 1 63 19 194
2011 First official language - French 20 38 20 10 4 8 0 63 15 417

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 28 20 18 6 3 1 54 24 165
2019 First official language - French 27 39 19 11 3 2 0 67 14 340
2018 First official language - English 27 30 15 16 11 1 0 58 27 142
2018 First official language - French 20 35 26 14 4 1 0 56 18 339
2017 First official language - English 29 27 17 14 13 1 0 56 27 137
2017 First official language - French 15 35 27 13 6 5 0 52 20 322
2014 First official language - English 20 34 16 16 10 3 1 56 27 122
2014 First official language - French 17 44 23 10 2 3 0 63 13 324
2011 First official language - English 29 32 20 12 6 1 0 62 18 194
2011 First official language - French 21 40 22 9 6 2 0 62 16 417
2008 First official language - English 20 36 18 13 11 2 0 57 25 173
2008 First official language - French 17 40 24 11 6 2 0 58 18 371

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 25 19 21 13 7 0 43 37 165
2019 First official language - French 19 39 20 12 4 5 0 62 17 341
2018 First official language - English 21 27 15 21 13 3 0 50 35 143
2018 First official language - French 15 32 29 13 4 6 0 50 18 333
2017 First official language - English 16 26 19 16 14 7 1 46 33 137
2017 First official language - French 8 32 33 14 6 6 1 43 22 322
2014 First official language - English 14 26 21 23 11 5 1 43 35 122
2014 First official language - French 11 39 29 12 3 6 0 53 16 324
2011 First official language - English 10 35 19 20 10 6 0 48 32 194
2011 First official language - French 12 40 22 15 5 5 0 55 22 417
2008 First official language - English 8 32 16 20 16 7 1 44 38 173
2008 First official language - French 7 34 30 18 5 7 0 43 25 370

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 26 23 24 8 3 0 44 33 165
2019 First official language - French 18 42 22 10 5 2 0 62 15 341
2018 First official language - English 18 31 23 19 7 3 0 50 26 143
2018 First official language - French 16 39 26 14 2 3 0 57 16 340
2017 First official language - English 17 35 13 18 12 5 0 55 32 136
2017 First official language - French 15 46 20 10 4 3 0 64 15 321
2014 First official language - English 14 33 24 14 10 3 1 49 26 122
2014 First official language - French 18 40 24 13 3 2 0 60 16 324
2011 First official language - English 13 40 15 19 9 3 0 55 30 194
2011 First official language - French 15 44 21 14 5 1 0 59 19 415
2008 First official language - English 14 35 18 16 14 2 1 51 31 173
2008 First official language - French 16 41 25 12 5 2 0 58 17 371

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 27 12 1 1 5 1 86 2 167
2019 First official language - French 71 22 4 1 1 2 0 94 1 342
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 41 17 11 5 0 0 68 15 167
2019 First official language - French 32 49 12 6 1 0 0 81 8 343
2018 First official language - English 24 36 14 15 10 1 0 61 25 143
2018 First official language - French 20 45 22 9 3 1 0 66 12 336
2017 First official language - English 22 40 10 19 10 0 0 62 28 137
2017 First official language - French 22 44 17 9 5 2 0 68 15 320
2014 First official language - English 28 32 11 17 8 1 3 62 26 122
2014 First official language - French 24 49 19 6 2 1 0 73 8 324
2011 First official language - English 21 44 12 16 5 2 0 66 22 194
2011 First official language - French 20 39 17 17 5 1 0 60 23 416

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 29 27 17 7 5 0 46 26 166
2019 First official language - French 16 41 23 16 1 2 0 59 18 341

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 36 13 9 7 3 3 68 18 167
2019 First official language - French 26 46 13 7 3 2 2 76 10 342
2018 First official language - English 36 38 11 6 3 2 2 78 10 143
2018 First official language - French 27 44 15 10 2 1 1 73 12 338
2017 First official language - English 36 36 10 8 6 3 1 75 15 137
2017 First official language - French 31 45 14 7 1 2 0 78 8 321
2014 First official language - English 44 29 13 7 4 2 0 75 12 122
2014 First official language - French 37 49 8 4 1 1 0 86 5 324
2011 First official language - English 40 30 12 5 4 6 3 77 10 194
2011 First official language - French 37 40 9 9 2 2 0 80 12 416
2008 First official language - English 27 34 12 14 6 4 4 66 21 173
2008 First official language - French 23 38 15 12 8 4 0 64 21 371

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 30 20 7 5 3 0 67 12 165
2019 First official language - French 33 41 19 5 1 1 0 75 6 343
2018 First official language - English 37 31 22 7 3 0 0 68 10 142
2018 First official language - French 25 50 18 4 2 1 0 76 6 336

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 24 14 16 13 12 3 49 35 167
2019 First official language - French 19 27 22 10 10 8 4 52 23 343
2018 First official language - English 18 25 20 12 10 13 4 51 25 143
2018 First official language - French 13 27 25 15 9 11 2 45 27 338
2017 First official language - English 22 26 14 11 14 10 2 55 29 137
2017 First official language - French 14 23 20 18 10 10 5 43 33 320
2014 First official language - English 23 25 11 11 15 12 1 56 31 122
2014 First official language - French 13 28 22 17 10 8 2 46 30 324
2011 First official language - English 15 26 16 12 14 13 3 50 31 194
2011 First official language - French 11 25 22 14 7 17 3 45 27 417

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 29 16 18 18 1 0 47 37 167
2019 First official language - French 24 38 21 13 3 2 0 63 16 342
2018 First official language - English 19 35 17 14 13 2 0 55 28 143
2018 First official language - French 21 43 20 11 3 2 0 65 14 337
2017 First official language - English 24 26 15 15 15 5 1 53 31 137
2017 First official language - French 29 46 14 7 2 1 1 76 9 320
2014 First official language - English 13 28 18 20 15 3 3 44 37 122
2014 First official language - French 28 43 17 6 4 2 0 72 10 324
2011 First official language - English 28 25 13 21 11 1 0 54 32 194
2011 First official language - French 33 43 12 8 4 1 0 76 12 417
2008 First official language - English 18 29 14 20 16 1 1 49 37 173
2008 First official language - French 23 37 18 13 7 2 1 61 20 371

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 29 14 17 28 3 1 38 47 166
2019 First official language - French 12 27 18 20 15 2 5 42 38 343
2018 First official language - English 11 18 17 28 22 1 2 31 51 142
2018 First official language - French 11 24 22 21 16 3 1 37 39 334
2017 First official language - English 10 19 13 27 25 2 3 31 55 136
2017 First official language - French 14 18 19 23 18 2 6 35 44 321
2014 First official language - English 9 12 15 23 36 1 5 22 62 122
2014 First official language - French 7 21 18 26 23 2 3 29 52 324
2011 First official language - English 10 19 15 17 32 2 5 31 53 194
2011 First official language - French 11 24 19 21 19 1 4 38 42 417
2008 First official language - English 12 15 15 22 31 1 5 28 56 172
2008 First official language - French 11 28 15 23 18 1 4 41 44 371

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 27 11 2 2 2 4 84 4 167
2019 First official language - French 54 19 14 5 3 0 5 78 8 342

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 10 12 7 2 2 10 76 10 167
2019 First official language - French 73 8 6 1 1 1 10 91 2 339

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 27 11 7 3 3 4 78 11 167
2019 First official language - French 55 20 13 5 2 1 4 78 8 343

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 21 14 11 4 6 5 67 17 167
2019 First official language - French 49 16 17 7 4 2 5 70 12 343

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 16 14 13 16 3 6 53 31 167
2019 First official language - French 28 10 14 24 16 3 5 41 43 342

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 14 5 2 2 2 5 91 4 167
2019 First official language - French 73 11 6 3 2 0 6 89 5 341

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 9 8 2 4 6 4 85 6 164
2019 First official language - French 76 8 6 2 2 1 5 88 5 342

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 4 2 1 1 3 10 97 1 165
2019 First official language - French 85 3 1 0 1 1 10 98 1 340

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 41 17 12 5 2 0 64 18 167
2019 First official language - French 17 45 25 9 1 3 0 64 10 343
2018 First official language - English 24 34 25 8 7 2 0 59 16 143
2018 First official language - French 16 42 26 9 2 4 0 61 12 337
2017 First official language - English 25 39 13 11 9 4 0 66 20 137
2017 First official language - French 15 43 25 8 4 3 1 61 13 321

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 42 13 8 4 1 0 74 12 167
2019 First official language - French 40 44 11 4 1 0 0 84 4 340
2018 First official language - English 46 37 7 4 4 1 0 84 9 142
2018 First official language - French 38 47 10 2 1 2 0 87 3 338
2017 First official language - English 48 36 7 3 6 1 0 84 9 137
2017 First official language - French 38 44 14 2 1 2 0 83 3 322
2014 First official language - English 54 24 10 6 4 1 0 79 11 122
2014 First official language - French 38 46 10 3 1 2 0 86 4 324
2011 First official language - English 43 33 14 3 3 3 1 79 6 194
2011 First official language - French 36 48 8 3 2 2 0 86 6 417

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 38 10 5 2 2 0 82 7 167
2019 First official language - French 49 39 7 2 1 1 0 90 3 340
2018 First official language - English 48 32 12 3 4 1 0 81 7 141
2018 First official language - French 41 47 9 1 0 1 0 89 1 337
2017 First official language - English 44 33 7 3 5 7 1 84 9 136
2017 First official language - French 41 47 9 2 0 1 0 89 2 322
2014 First official language - English 50 30 12 2 4 2 0 81 6 122
2014 First official language - French 41 40 13 2 0 3 0 84 2 324

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 29 11 2 2 0 0 84 5 167
2019 First official language - French 54 35 7 3 0 0 0 89 4 342
2018 First official language - English 56 32 5 5 2 0 0 88 7 142
2018 First official language - French 45 47 7 1 0 0 0 92 1 337
2017 First official language - English 52 33 6 4 5 0 0 85 9 137
2017 First official language - French 46 41 9 2 1 0 0 88 3 322
2014 First official language - English 60 25 6 5 4 0 0 85 8 122
2014 First official language - French 47 41 8 2 2 0 0 88 4 322
2011 First official language - English 50 35 10 1 2 0 0 86 4 194
2011 First official language - French 44 45 5 4 2 0 0 89 6 416
2008 First official language - English 31 43 14 8 3 0 1 74 12 173
2008 First official language - French 33 46 12 5 3 0 1 80 8 371

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 32 18 10 3 0 0 70 12 167
2019 First official language - French 53 31 13 3 1 0 0 84 4 341
2018 First official language - English 46 23 19 10 2 0 0 69 12 141
2018 First official language - French 37 42 14 5 1 0 0 79 7 336
2017 First official language - English 48 25 14 6 6 0 1 73 13 137
2017 First official language - French 37 36 19 5 3 1 0 73 8 321
2014 First official language - English 37 36 14 7 6 0 0 73 13 122
2014 First official language - French 37 39 14 7 3 0 0 76 10 324
2011 First official language - English 43 33 13 6 3 0 0 77 9 194
2011 First official language - French 41 39 12 5 4 0 0 80 8 417

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 35 13 12 4 0 0 71 16 166
2019 First official language - French 48 34 13 3 1 0 0 82 5 342
2018 First official language - English 42 27 17 10 3 0 0 70 13 141
2018 First official language - French 36 44 14 4 2 0 0 80 7 337
2017 First official language - English 41 31 10 11 6 1 0 72 18 137
2017 First official language - French 34 40 19 5 2 0 0 73 7 322
2014 First official language - English 37 33 12 12 6 1 0 70 18 122
2014 First official language - French 33 44 15 6 2 0 0 77 8 324
2011 First official language - English 38 40 10 7 4 0 1 78 11 194
2011 First official language - French 39 41 11 5 4 0 0 80 9 417
2008 First official language - English 28 40 17 10 3 1 0 69 13 173
2008 First official language - French 29 43 18 9 1 0 0 72 11 371

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 29 16 9 3 3 1 71 12 167
2019 First official language - French 48 27 13 7 2 2 0 77 9 342
2018 First official language - English 47 16 22 8 5 1 1 64 14 142
2018 First official language - French 40 29 17 8 3 2 0 71 12 338
2017 First official language - English 45 22 21 4 7 1 0 67 12 137
2017 First official language - French 38 30 15 7 5 3 2 72 12 322
2014 First official language - English 37 29 15 11 4 2 2 69 16 122
2014 First official language - French 42 29 14 8 3 4 0 74 11 324
2011 First official language - English 49 20 12 7 5 6 0 73 14 194
2011 First official language - French 44 27 12 8 5 4 0 74 14 417
2008 First official language - English 33 27 17 12 6 6 1 64 19 173
2008 First official language - French 35 30 16 10 6 2 1 67 17 371
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 24 38 37 166
2019 First official language - French 24 46 30 343
2018 First official language - English 20 50 30 143
2018 First official language - French 23 47 30 339
2017 First official language - English 25 46 29 135
2017 First official language - French 23 49 29 321
2014 First official language - English 10 46 43 122
2014 First official language - French 19 48 33 324
2011 First official language - English 21 53 27 194
2011 First official language - French 22 56 22 417

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 20 32 16 5 19 8 40
2019 First official language - French 15 34 22 4 23 2 79
2018 First official language - English 19 32 22 14 9 3 28
2018 First official language - French 18 34 38 4 2 4 80
2017 First official language - English 17 20 29 21 10 3 32
2017 First official language - French 14 33 35 8 6 4 70
2014 First official language - English 23 23 38 16 9999 0 13
2014 First official language - French 18 29 30 16 9999 7 60
2011 First official language - English 29 19 23 14 9999 15 39
2011 First official language - French 14 27 39 6 9999 14 90
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 49 3 5 1 0 2 91 5 166
2019 First official language - French 30 50 13 4 1 0 1 82 5 341

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 21 7 1 1 4 2 90 2 166
2019 First official language - French 60 28 6 1 1 2 2 92 2 341
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 167
2019 First official language - French 8 92 343
2018 First official language - English 9 91 143
2018 First official language - French 13 87 339

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 42 58 19
2019 First official language - French 47 53 28
2018 First official language - English 55 45 12
2018 First official language - French 50 50 45

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 19
2019 First official language - French 64 36 28
2018 First official language - English 60 40 12
2018 First official language - French 45 55 45

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 28
2018 First official language - English 0 100 12
2018 First official language - French 0 100 45

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 19
2019 First official language - French 39 61 28

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 19
2019 First official language - French 53 47 28
2018 First official language - English 46 54 12
2018 First official language - French 43 57 45

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 19
2019 First official language - French 69 31 28

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 19
2019 First official language - French 39 61 28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 33 67 19
2019 First official language - French 46 54 28
2018 First official language - English 52 48 12
2018 First official language - French 26 74 45

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 19
2019 First official language - French 72 28 28
2018 First official language - English 42 58 12
2018 First official language - French 50 50 45

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 19
2019 First official language - French 35 65 28

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 28
2018 First official language - English 0 100 12
2018 First official language - French 0 100 45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 19
2019 First official language - French 49 51 28
2018 First official language - English 54 46 12
2018 First official language - French 21 79 45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 52 48 19
2019 First official language - French 83 17 28
2018 First official language - English 48 52 12
2018 First official language - French 68 32 45

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 166
2019 First official language - French 14 86 343

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 12 17 6 5 33 11 51 19 167
2019 First official language - French 13 18 16 10 3 30 10 52 21 342
2018 First official language - English 18 14 20 4 3 37 3 54 12 142
2018 First official language - French 14 17 20 6 5 33 5 50 18 337
2017 First official language - English 17 15 7 7 6 37 10 61 26 136
2017 First official language - French 12 17 15 6 4 35 10 53 19 322
2014 First official language - English 20 17 15 8 6 28 7 56 21 121
2014 First official language - French 14 19 17 9 4 32 5 52 20 324

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 32 19 4 2 10 1 71 8 167
2019 First official language - French 33 37 16 6 2 5 1 75 8 342
2018 First official language - English 38 26 20 4 1 9 2 71 6 142
2018 First official language - French 27 42 13 8 2 7 0 75 10 337
2017 First official language - English 38 30 11 6 5 10 1 76 12 137
2017 First official language - French 24 43 16 5 2 9 1 74 8 321
2014 First official language - English 43 28 13 7 5 4 0 74 13 121
2014 First official language - French 31 45 12 4 2 6 0 80 7 324
2011 First official language - English 37 31 10 7 3 11 1 77 12 194
2011 First official language - French 27 44 11 6 2 9 0 79 9 416
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 167
2019 First official language - French 5 95 342
2018 First official language - English 8 92 143
2018 First official language - French 2 98 340

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 166
2019 First official language - French 5 95 340

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 14 15 4 4 39 9 57 14 167
2019 First official language - French 16 18 17 3 2 34 9 60 9 340
2018 First official language - English 22 13 15 1 5 39 4 63 10 143
2018 First official language - French 14 18 18 3 0 42 4 60 7 340
2017 First official language - English 17 11 12 1 6 43 10 58 16 136
2017 First official language - French 15 16 19 2 1 40 7 58 6 322
2014 First official language - English 21 8 12 2 4 44 8 62 12 121
2014 First official language - French 13 19 16 2 1 43 7 63 6 324

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 32 15 3 4 14 1 75 8 167
2019 First official language - French 36 38 12 3 1 9 1 82 5 342
2018 First official language - English 38 25 18 2 4 10 3 73 7 142
2018 First official language - French 29 41 16 4 1 9 1 77 5 339
2017 First official language - English 39 26 13 3 5 12 1 76 9 137
2017 First official language - French 31 41 13 2 0 11 1 83 2 321
2014 First official language - English 38 22 15 3 1 17 3 76 6 121
2014 First official language - French 27 40 13 3 1 14 1 80 4 324
2011 First official language - English 40 30 15 3 3 8 1 77 7 193
2011 First official language - French 32 45 11 2 2 8 0 84 4 417
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 28 14 5 7 0 1 74 12 165
2019 First official language - French 47 27 11 7 5 1 2 76 12 342
2018 First official language - English 42 32 12 6 6 1 0 75 13 143
2018 First official language - French 44 27 15 6 4 0 3 74 11 339
2017 First official language - English 46 22 11 13 6 1 1 70 19 136
2017 First official language - French 47 25 13 5 4 1 3 76 10 320

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 27 24 17 13 0 1 46 30 165
2019 First official language - French 15 21 30 21 12 0 1 37 33 343
2018 First official language - English 12 37 26 12 12 1 1 50 24 142
2018 First official language - French 11 21 34 19 15 0 1 32 34 339
2017 First official language - English 15 31 25 14 13 0 3 47 27 136
2017 First official language - French 10 23 26 23 16 0 1 34 39 321

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 37 16 13 7 0 1 64 21 165
2019 First official language - French 19 29 28 16 7 0 1 48 24 342
2018 First official language - English 26 32 20 13 7 0 2 60 20 143
2018 First official language - French 12 28 35 15 9 0 1 40 25 335
2017 First official language - English 23 36 20 14 4 0 3 60 19 135
2017 First official language - French 14 22 29 22 11 0 2 37 34 320

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 26 17 18 17 0 1 48 35 166
2019 First official language - French 17 21 27 20 12 0 2 39 33 339
2018 First official language - English 16 32 21 14 13 3 1 50 29 141
2018 First official language - French 12 22 31 18 14 0 2 35 33 336
2017 First official language - English 21 19 24 23 8 0 4 42 33 137
2017 First official language - French 12 21 29 19 16 0 2 34 36 321

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 30 15 8 3 0 4 73 12 165
2019 First official language - French 39 26 20 7 5 0 3 67 12 341
2018 First official language - English 33 35 17 6 6 1 2 70 13 143
2018 First official language - French 33 26 21 11 4 0 5 63 16 338
2017 First official language - English 36 35 13 8 4 0 4 74 12 136
2017 First official language - French 26 31 22 9 5 0 7 61 15 322

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 25 24 11 6 1 1 60 16 165
2019 First official language - French 33 28 21 11 5 0 2 62 17 341
2018 First official language - English 24 38 17 13 8 1 0 63 21 141
2018 First official language - French 25 32 23 11 7 0 1 58 19 337
2017 First official language - English 31 31 25 11 3 0 0 61 14 136
2017 First official language - French 24 30 30 8 6 0 1 55 14 321

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 35 21 10 5 2 1 62 16 165
2019 First official language - French 22 37 25 12 3 1 1 60 15 342
2018 First official language - English 28 32 22 12 4 1 1 62 16 142
2018 First official language - French 21 36 25 13 4 1 1 58 17 336
2017 First official language - English 23 37 18 12 6 1 3 63 19 137
2017 First official language - French 23 29 28 14 5 0 1 52 19 319

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 34 25 9 7 1 0 59 16 165
2019 First official language - French 19 34 30 12 5 0 1 53 17 342
2018 First official language - English 22 33 27 13 3 1 1 56 16 141
2018 First official language - French 15 30 32 15 6 0 1 46 22 335
2017 First official language - English 18 36 22 18 5 1 1 54 23 137
2017 First official language - French 15 33 23 17 12 0 1 48 29 321

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 33 22 12 6 1 1 59 18 165
2019 First official language - French 26 34 22 11 6 0 1 60 18 342
2018 First official language - English 26 38 19 8 6 1 2 66 15 142
2018 First official language - French 21 34 26 12 6 0 1 55 18 333
2017 First official language - English 26 31 21 12 6 0 3 59 19 137
2017 First official language - French 20 33 27 12 7 0 1 53 19 321

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 31 17 7 8 0 1 68 15 164
2019 First official language - French 42 29 14 8 5 0 1 72 14 342

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 28 16 11 4 1 1 68 15 165
2019 First official language - French 31 30 21 11 6 0 1 62 17 339
2018 First official language - English 32 36 19 7 3 1 1 70 11 141
2018 First official language - French 24 31 25 12 6 0 1 56 19 332
2017 First official language - English 27 39 17 9 4 1 3 69 14 137
2017 First official language - French 26 27 24 12 7 1 3 55 20 321

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 23 7 2 4 0 1 86 7 164
2019 First official language - French 70 19 7 1 1 0 1 90 2 339
2018 First official language - English 59 25 5 5 4 0 1 85 10 141
2018 First official language - French 68 22 6 2 1 0 1 91 3 331
2017 First official language - English 65 23 6 3 2 0 1 89 5 136
2017 First official language - French 69 20 7 1 2 0 1 90 3 322

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 82 8 1 1 2 1 6 96 3 164
2019 First official language - French 81 9 2 0 0 0 7 97 1 341
2018 First official language - English 77 12 3 4 0 1 5 93 4 142
2018 First official language - French 80 10 4 1 0 0 4 95 1 335

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 12 4 3 5 1 3 87 8 166
2019 First official language - French 71 12 8 3 3 0 3 86 6 342
2018 First official language - English 76 13 3 1 5 0 1 90 7 141
2018 First official language - French 73 10 7 2 2 0 5 87 5 334
2017 First official language - English 77 9 4 4 3 0 4 89 7 137
2017 First official language - French 71 13 6 3 4 1 3 87 7 320

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 21 14 4 2 0 2 80 6 163
2019 First official language - French 59 21 12 3 2 0 2 82 6 341
2018 First official language - English 61 30 6 1 1 0 0 91 3 141
2018 First official language - French 58 21 11 5 3 0 2 81 8 337
2017 First official language - English 67 21 6 3 0 0 3 91 3 136
2017 First official language - French 51 27 12 5 3 0 3 80 8 321

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 21 9 4 3 1 2 83 8 164
2019 First official language - French 68 14 8 4 4 0 2 84 8 340
2018 First official language - English 61 17 12 4 4 0 0 79 9 141
2018 First official language - French 66 15 8 7 3 0 2 82 10 335
2017 First official language - English 65 17 6 4 4 1 4 86 8 136
2017 First official language - French 61 16 8 6 5 0 3 80 12 322

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 12 4 1 1 0 22 92 2 166
2019 First official language - French 61 10 5 1 1 1 21 91 3 340
2018 First official language - English 56 12 2 3 1 0 27 93 4 143
2018 First official language - French 55 14 5 2 1 0 24 90 4 336
2017 First official language - English 59 12 4 1 0 0 25 94 1 136
2017 First official language - French 56 11 6 2 0 1 23 88 3 321

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 10 4 2 1 0 3 93 3 164
2019 First official language - French 79 11 3 1 0 0 5 96 1 340
2018 First official language - English 69 17 4 1 1 1 7 94 2 142
2018 First official language - French 73 13 5 1 1 0 8 93 2 335
2017 First official language - English 65 20 5 2 0 1 7 92 2 136
2017 First official language - French 73 11 5 3 1 0 7 90 4 320

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 9 7 2 3 0 1 88 6 166
2019 First official language - French 80 9 3 3 2 0 4 92 5 341
2018 First official language - English 73 13 6 2 3 1 2 88 5 143
2018 First official language - French 75 10 3 3 2 0 7 91 5 337
2017 First official language - English 72 11 8 2 5 0 3 85 7 137
2017 First official language - French 72 12 5 4 3 0 4 87 8 322

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 24 14 3 0 0 3 83 3 165
2019 First official language - French 62 19 11 2 3 0 3 83 6 341
2018 First official language - English 56 29 10 4 1 1 0 85 4 143
2018 First official language - French 55 26 10 4 2 0 3 83 7 336
2017 First official language - English 56 26 9 6 1 1 3 84 7 136
2017 First official language - French 53 27 14 2 2 0 2 82 4 322

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 36 27 13 5 0 1 55 18 166
2019 First official language - French 14 30 38 15 3 0 0 44 18 343
2018 First official language - English 17 35 33 9 6 0 0 52 15 142
2018 First official language - French 8 27 45 17 3 0 0 35 21 339
2017 First official language - English 13 29 37 16 5 1 0 42 21 137
2017 First official language - French 8 23 42 19 7 0 0 32 27 322

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 18 36 21 16 0 0 37 27 167
2019 First official language - French 6 19 39 23 14 0 0 37 24 343
2018 First official language - English 7 14 47 23 10 0 0 32 21 142
2018 First official language - French 5 19 40 29 6 0 0 36 24 337
2017 First official language - English 6 21 38 20 13 0 2 34 27 137
2017 First official language - French 4 20 40 23 13 0 0 36 24 322

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 41 16 3 2 2 1 79 5 165
2019 First official language - French 34 47 13 3 1 2 0 83 4 340
2018 First official language - English 36 43 11 5 1 4 0 82 6 143
2018 First official language - French 29 50 13 4 1 3 0 81 5 338
2017 First official language - English 30 40 9 9 2 8 3 78 13 137
2017 First official language - French 29 49 15 4 1 2 0 79 5 321

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 36 17 12 3 1 0 68 15 167
2019 First official language - French 27 43 18 9 2 1 0 70 11 342
2018 First official language - English 32 36 21 6 4 1 0 69 10 142
2018 First official language - French 19 43 20 13 3 2 0 64 16 339
2017 First official language - English 24 43 13 11 8 1 0 67 20 137
2017 First official language - French 18 39 22 16 4 1 0 57 21 321
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 167
2019 First official language - French 9 91 341
2017 First official language - English 11 89 137
2017 First official language - French 10 90 320
2014 First official language - English 13 87 122
2014 First official language - French 8 92 323

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 76 24 16
2019 First official language - French 81 19 32
2017 First official language - English 80 20 15
2017 First official language - French 82 18 33
2014 First official language - English 88 12 15
2014 First official language - French 81 19 26

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 84 8 0 8 0 0 0 92 8 12
2019 First official language - French 67 25 4 0 0 4 0 95 0 25
2017 First official language - English 83 9 0 9 0 0 0 91 9 12
2017 First official language - French 55 26 12 7 0 0 0 80 7 27
2014 First official language - English 78 14 7 0 0 0 0 93 0 13
2014 First official language - French 51 20 15 9 5 0 0 71 14 21
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 34 12 5 3 8 1 41 59 166
2019 First official language - French 40 32 17 4 4 2 0 41 59 343
2018 First official language - English 50 27 9 5 3 6 0 53 47 142
2018 First official language - French 46 25 17 4 4 3 1 47 53 340
2017 First official language - English 54 16 8 4 5 13 1 62 38 137
2017 First official language - French 53 22 10 4 3 6 2 57 43 322

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 90
2019 First official language - French 54 46 201

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 65 35 87
2019 First official language - French 65 35 201
2018 First official language - English 51 49 62
2018 First official language - French 37 63 171

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 31 10 7 7 0 12 72 16 87
2019 First official language - French 36 30 10 7 5 1 11 75 13 198
2018 First official language - English 28 36 18 6 9 0 3 66 16 63
2018 First official language - French 33 37 13 3 4 0 9 78 8 171
2017 First official language - English 38 17 17 11 6 0 10 61 20 44
2017 First official language - French 29 26 15 10 2 0 17 67 15 133

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 18 14 7 14 3 20 55 27 88
2019 First official language - French 17 21 10 6 10 6 31 59 25 199
2018 First official language - English 20 12 16 10 19 4 18 41 38 63
2018 First official language - French 16 13 14 6 13 6 31 47 30 171
2017 First official language - English 16 9 13 15 19 6 21 35 48 44
2017 First official language - French 11 9 14 3 13 5 44 40 32 133

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 13 6 4 5 1 11 83 10 164
2019 First official language - French 61 9 10 5 5 1 10 79 10 340
2018 First official language - English 67 5 4 8 4 3 10 83 13 143
2018 First official language - French 62 11 7 4 4 0 12 83 9 338
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