2019 Public Service Employee Survey Results for Parole Board of Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	28	7	11	1	81	12	116
2019	3 to 10 years in current department or agency	48	38	5	7	2	86	9	123
2019	11 to 20 years in current department or agency	40	43	1	11	4	83	16	67
2019	More than 20 years in current department or agency	36	43	0	21	0	79	21	14
2017	Less than 3 years in current department or agency	44	45	2	7	1	89	9	100
2017	3 to 10 years in current department or agency	43	45	2	8	1	89	9	174
2017	11 to 20 years in current department or agency	42	51	2	4	2	92	6	49
2017	More than 20 years in current department or agency	40	45	3	6	6	85	12	30
2014	Less than 3 years in current department or agency	44	40	6	10	0	84	10	96
2014	3 to 10 years in current department or agency	45	45	4	5	2	89	6	146
2014	11 to 20 years in current department or agency	40	45	3	5	8	84	13	38
2014	More than 20 years in current department or agency	40	56	0	0	5	95	5	22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	17	3	4	0	0	2	92	5	116
2019	3 to 10 years in current department or agency	64	19	5	3	5	0	4	87	8	123
2019	11 to 20 years in current department or agency	64	29	4	1	0	0	1	94	1	67
2019	More than 20 years in current department or agency	79	0	7	7	0	0	7	85	8	14
2017	Less than 3 years in current department or agency	71	14	5	7	3	0	0	85	9	100
2017	3 to 10 years in current department or agency	70	15	2	7	2	1	3	88	10	173
2017	11 to 20 years in current department or agency	66	28	4	0	0	0	2	96	0	49
2017	More than 20 years in current department or agency	61	23	6	0	6	0	3	87	7	30
2014	Less than 3 years in current department or agency	71	13	3	6	5	0	2	86	11	96
2014	3 to 10 years in current department or agency	70	19	5	3	2	0	1	90	5	146
2014	11 to 20 years in current department or agency	56	23	5	11	2	0	3	82	13	38
2014	More than 20 years in current department or agency	63	23	5	5	5	0	0	86	9	22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	7	7	4	1	83	11	114
2019	3 to 10 years in current department or agency	48	32	4	10	5	0	81	15	124
2019	11 to 20 years in current department or agency	41	41	5	7	6	0	82	13	67
2019	More than 20 years in current department or agency	36	22	7	28	7	0	57	35	14
2017	Less than 3 years in current department or agency	51	33	5	8	4	0	83	12	100
2017	3 to 10 years in current department or agency	45	32	5	9	9	0	77	18	174
2017	11 to 20 years in current department or agency	42	34	6	12	6	0	76	18	49
2017	More than 20 years in current department or agency	43	26	3	12	16	0	69	28	30
2014	Less than 3 years in current department or agency	39	30	9	13	9	0	68	23	96
2014	3 to 10 years in current department or agency	43	32	4	14	7	0	75	21	146
2014	11 to 20 years in current department or agency	42	31	8	9	10	0	73	19	38
2014	More than 20 years in current department or agency	36	27	9	5	23	0	63	28	22

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	38	7	11	6	0	0	76	18	115
2019	3 to 10 years in current department or agency	34	41	5	12	7	0	1	76	19	121
2019	11 to 20 years in current department or agency	23	51	13	6	8	0	0	74	13	67
2019	More than 20 years in current department or agency	36	36	0	21	0	0	7	78	22	14
2018	Less than 3 years in current department or agency	39	37	10	10	3	1	1	77	13	117
2018	3 to 10 years in current department or agency	28	49	8	10	5	0	0	77	15	126
2018	11 to 20 years in current department or agency	19	54	8	11	6	2	0	74	17	57
2018	More than 20 years in current department or agency	35	51	4	9	0	0	0	87	9	21
2017	Less than 3 years in current department or agency	40	36	10	11	3	0	0	77	14	100
2017	3 to 10 years in current department or agency	31	46	5	13	4	1	0	78	17	173
2017	11 to 20 years in current department or agency	15	46	14	23	2	0	0	61	24	49
2017	More than 20 years in current department or agency	32	45	13	6	3	0	0	77	10	30
2014	Less than 3 years in current department or agency	28	47	7	13	4	0	0	75	18	96
2014	3 to 10 years in current department or agency	27	43	13	11	7	0	0	70	17	146
2014	11 to 20 years in current department or agency	16	54	16	3	11	0	0	71	13	37
2014	More than 20 years in current department or agency	32	37	10	14	8	0	0	68	22	22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	34	5	2	3	0	0	90	6	115
2019	3 to 10 years in current department or agency	50	30	8	8	3	1	0	81	11	123
2019	11 to 20 years in current department or agency	40	43	5	11	1	0	0	83	12	67
2019	More than 20 years in current department or agency	39	31	8	22	0	0	0	70	22	13
2017	Less than 3 years in current department or agency	57	31	5	5	1	0	0	88	6	100
2017	3 to 10 years in current department or agency	53	33	5	8	2	0	0	85	10	173
2017	11 to 20 years in current department or agency	40	40	13	8	0	0	0	79	8	49
2017	More than 20 years in current department or agency	43	38	3	9	6	0	0	81	16	30
2014	Less than 3 years in current department or agency	50	37	5	6	1	0	1	88	7	96
2014	3 to 10 years in current department or agency	39	41	8	8	5	0	0	80	13	146
2014	11 to 20 years in current department or agency	40	39	8	3	8	0	2	81	11	38
2014	More than 20 years in current department or agency	44	42	5	5	5	0	0	86	9	22

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	26	7	8	8	0	0	77	16	116
2019	3 to 10 years in current department or agency	41	32	13	7	4	1	1	75	12	124
2019	11 to 20 years in current department or agency	38	42	9	7	4	0	0	79	12	66
2019	More than 20 years in current department or agency	36	36	21	0	7	0	0	72	7	14
2018	Less than 3 years in current department or agency	53	34	10	1	2	0	0	87	3	117
2018	3 to 10 years in current department or agency	39	39	10	9	3	0	0	78	12	125
2018	11 to 20 years in current department or agency	43	30	9	9	10	0	0	72	19	57
2018	More than 20 years in current department or agency	42	45	5	4	4	0	0	86	9	21
2017	Less than 3 years in current department or agency	62	27	6	2	4	0	0	88	5	100
2017	3 to 10 years in current department or agency	40	35	12	10	2	0	0	75	13	173
2017	11 to 20 years in current department or agency	36	34	16	10	4	0	0	70	14	49
2017	More than 20 years in current department or agency	40	30	14	3	9	0	3	72	13	30
2014	Less than 3 years in current department or agency	51	35	8	2	3	1	0	87	5	96
2014	3 to 10 years in current department or agency	32	39	17	4	7	0	0	71	12	146
2014	11 to 20 years in current department or agency	30	41	7	11	7	0	3	74	19	38
2014	More than 20 years in current department or agency	60	31	0	5	5	0	0	91	9	22

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	34	11	2	2	86	3	116
2019	3 to 10 years in current department or agency	49	33	12	4	2	82	7	122
2019	11 to 20 years in current department or agency	42	41	14	1	1	83	3	67
2019	More than 20 years in current department or agency	36	36	0	28	0	72	28	14
2018	Less than 3 years in current department or agency	49	33	9	6	3	82	9	117
2018	3 to 10 years in current department or agency	44	38	10	4	5	82	8	125
2018	11 to 20 years in current department or agency	36	51	7	3	3	87	6	57
2018	More than 20 years in current department or agency	49	33	9	9	0	82	9	21
2017	Less than 3 years in current department or agency	44	43	6	4	4	87	7	100
2017	3 to 10 years in current department or agency	44	41	8	5	2	85	7	174
2017	11 to 20 years in current department or agency	36	46	8	6	4	82	10	49
2017	More than 20 years in current department or agency	48	42	3	0	7	91	7	30
2014	Less than 3 years in current department or agency	47	38	7	4	5	84	9	96
2014	3 to 10 years in current department or agency	37	41	13	5	4	78	9	146
2014	11 to 20 years in current department or agency	37	47	5	6	6	84	11	38
2014	More than 20 years in current department or agency	46	45	5	5	0	91	5	22

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	31	13	7	7	1	0	73	14	115
2019	3 to 10 years in current department or agency	32	37	12	9	10	0	1	69	19	124
2019	11 to 20 years in current department or agency	25	31	18	20	8	0	0	55	27	67
2019	More than 20 years in current department or agency	29	36	7	14	14	0	0	65	28	14
2018	Less than 3 years in current department or agency	35	39	10	14	1	0	1	74	15	117
2018	3 to 10 years in current department or agency	33	33	10	10	14	0	0	66	24	126
2018	11 to 20 years in current department or agency	17	43	13	18	8	0	0	60	26	56
2018	More than 20 years in current department or agency	40	42	5	5	9	0	0	82	14	21
2017	Less than 3 years in current department or agency	44	35	9	5	6	1	0	80	11	100
2017	3 to 10 years in current department or agency	29	37	11	14	8	0	0	66	22	174
2017	11 to 20 years in current department or agency	23	36	10	20	10	0	0	59	31	49
2017	More than 20 years in current department or agency	28	40	3	13	15	0	0	68	28	30
2014	Less than 3 years in current department or agency	37	41	9	8	5	0	0	78	13	96
2014	3 to 10 years in current department or agency	25	36	10	15	14	0	1	61	29	145
2014	11 to 20 years in current department or agency	21	37	19	7	13	0	3	59	21	38
2014	More than 20 years in current department or agency	27	31	14	14	15	0	0	58	29	22

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	30	9	9	3	1	0	79	12	114
2019	3 to 10 years in current department or agency	36	49	3	8	5	0	0	85	12	123
2019	11 to 20 years in current department or agency	35	42	13	9	1	0	0	77	10	67
2019	More than 20 years in current department or agency	39	31	16	7	7	0	0	70	15	13
2018	Less than 3 years in current department or agency	49	33	8	7	3	0	1	83	9	116
2018	3 to 10 years in current department or agency	44	43	5	4	3	0	0	87	7	125
2018	11 to 20 years in current department or agency	33	43	12	8	3	0	0	76	11	57
2018	More than 20 years in current department or agency	50	32	5	9	4	0	0	82	14	21
2017	Less than 3 years in current department or agency	46	45	2	5	1	0	0	92	6	100
2017	3 to 10 years in current department or agency	42	43	7	6	3	0	0	85	8	172
2017	11 to 20 years in current department or agency	38	38	15	10	0	0	0	75	10	49
2017	More than 20 years in current department or agency	45	29	13	6	6	0	0	74	13	30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	33	6	3	1	0	90	4	115
2019	3 to 10 years in current department or agency	56	38	5	0	2	0	94	2	122
2019	11 to 20 years in current department or agency	57	35	4	3	1	0	91	4	67
2019	More than 20 years in current department or agency	57	28	7	7	0	0	86	7	14
2018	Less than 3 years in current department or agency	62	30	7	1	0	0	92	1	117
2018	3 to 10 years in current department or agency	66	27	4	3	0	0	94	3	124
2018	11 to 20 years in current department or agency	48	47	5	0	0	0	95	0	58
2018	More than 20 years in current department or agency	66	15	14	5	0	0	81	5	20
2017	Less than 3 years in current department or agency	63	29	5	1	2	0	92	3	100
2017	3 to 10 years in current department or agency	65	28	3	2	2	0	93	4	174
2017	11 to 20 years in current department or agency	47	34	14	0	2	2	83	2	49
2017	More than 20 years in current department or agency	61	27	6	3	3	0	87	6	30
2014	Less than 3 years in current department or agency	62	29	7	0	1	1	92	1	96
2014	3 to 10 years in current department or agency	56	31	7	2	3	0	87	6	146
2014	11 to 20 years in current department or agency	51	40	7	0	2	0	91	2	38
2014	More than 20 years in current department or agency	46	45	5	5	0	0	91	5	22

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	27	7	10	5	78	15	115
2019	3 to 10 years in current department or agency	38	34	11	8	9	72	17	124
2019	11 to 20 years in current department or agency	32	34	20	7	8	66	15	67
2019	More than 20 years in current department or agency	43	29	7	0	21	72	21	14
2018	Less than 3 years in current department or agency	40	45	6	7	3	84	9	117
2018	3 to 10 years in current department or agency	39	33	9	11	9	71	20	125
2018	11 to 20 years in current department or agency	23	44	13	10	10	67	19	58
2018	More than 20 years in current department or agency	37	44	5	0	14	81	14	20
2017	Less than 3 years in current department or agency	48	29	10	6	6	78	12	100
2017	3 to 10 years in current department or agency	30	42	10	10	8	72	18	173
2017	11 to 20 years in current department or agency	19	32	14	21	14	51	35	49
2017	More than 20 years in current department or agency	29	40	16	3	13	69	16	30

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	22	8	1	1	90	2	114
2019	3 to 10 years in current department or agency	59	29	8	4	1	88	5	122
2019	11 to 20 years in current department or agency	57	37	6	0	0	94	0	67
2019	More than 20 years in current department or agency	86	14	0	0	0	100	0	14
2018	Less than 3 years in current department or agency	55	32	9	4	0	87	4	117
2018	3 to 10 years in current department or agency	61	28	6	3	3	89	5	125
2018	11 to 20 years in current department or agency	55	38	5	0	2	94	2	58
2018	More than 20 years in current department or agency	74	16	5	5	0	90	5	19
2017	Less than 3 years in current department or agency	61	28	8	1	2	89	3	100
2017	3 to 10 years in current department or agency	68	26	4	1	1	94	2	172
2017	11 to 20 years in current department or agency	59	33	6	0	2	92	2	48
2017	More than 20 years in current department or agency	67	23	7	0	3	90	3	30
2014	Less than 3 years in current department or agency	72	22	6	0	0	94	0	96
2014	3 to 10 years in current department or agency	73	17	8	1	1	90	2	145
2014	11 to 20 years in current department or agency	81	16	3	0	0	97	0	38
2014	More than 20 years in current department or agency	65	35	0	0	0	100	0	22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	29	12	10	9	1	0	70	19	116
2019	3 to 10 years in current department or agency	28	44	9	8	11	1	0	73	19	124
2019	11 to 20 years in current department or agency	33	35	17	10	6	0	0	67	16	67
2019	More than 20 years in current department or agency	43	29	7	7	14	0	0	72	21	14
2018	Less than 3 years in current department or agency	26	39	20	10	3	0	2	67	13	117
2018	3 to 10 years in current department or agency	30	42	10	13	5	0	0	72	18	125
2018	11 to 20 years in current department or agency	21	40	19	14	7	0	0	60	21	58
2018	More than 20 years in current department or agency	44	33	5	9	10	0	0	76	19	20
2017	Less than 3 years in current department or agency	36	32	15	8	5	0	4	71	14	100
2017	3 to 10 years in current department or agency	33	34	12	16	5	0	0	67	21	172
2017	11 to 20 years in current department or agency	32	34	11	19	4	0	0	67	23	48
2017	More than 20 years in current department or agency	26	51	7	3	12	0	0	78	16	30
2014	Less than 3 years in current department or agency	38	34	10	11	4	0	2	74	16	96
2014	3 to 10 years in current department or agency	27	41	8	12	11	0	0	68	23	146
2014	11 to 20 years in current department or agency	18	45	18	11	7	0	0	63	18	38
2014	More than 20 years in current department or agency	36	31	10	9	14	0	0	67	23	22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	28	12	8	7	0	0	74	14	116
2019	3 to 10 years in current department or agency	31	40	12	12	4	1	0	72	16	123
2019	11 to 20 years in current department or agency	30	31	21	12	6	0	0	61	18	67
2019	More than 20 years in current department or agency	43	22	14	7	14	0	0	65	21	14
2018	Less than 3 years in current department or agency	33	35	18	9	5	1	0	68	13	117
2018	3 to 10 years in current department or agency	27	36	15	12	10	0	0	63	22	124
2018	11 to 20 years in current department or agency	25	32	24	12	7	0	0	57	19	58
2018	More than 20 years in current department or agency	39	37	10	5	10	0	0	76	14	20
2017	Less than 3 years in current department or agency	39	28	14	13	5	0	1	68	18	100
2017	3 to 10 years in current department or agency	31	36	15	10	7	0	1	68	18	172
2017	11 to 20 years in current department or agency	30	36	17	13	4	0	0	66	17	48
2017	More than 20 years in current department or agency	33	43	0	12	12	0	0	76	24	30
2014	Less than 3 years in current department or agency	40	35	9	10	4	0	1	76	14	96
2014	3 to 10 years in current department or agency	33	30	15	12	10	0	0	63	22	146
2014	11 to 20 years in current department or agency	32	29	23	8	7	0	0	61	16	38
2014	More than 20 years in current department or agency	36	32	9	13	9	0	0	68	23	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	8	5	4	1	0	83	9	113
2019	3 to 10 years in current department or agency	29	49	9	7	5	0	0	79	13	122
2019	11 to 20 years in current department or agency	39	37	19	3	3	0	0	76	6	67
2019	More than 20 years in current department or agency	46	31	0	15	7	0	0	78	22	13
2018	Less than 3 years in current department or agency	43	41	8	5	2	0	1	85	7	118
2018	3 to 10 years in current department or agency	30	44	12	8	6	0	0	74	14	125
2018	11 to 20 years in current department or agency	25	36	19	9	10	0	2	61	20	58
2018	More than 20 years in current department or agency	52	24	5	9	10	0	0	76	19	20
2017	Less than 3 years in current department or agency	47	38	8	5	2	0	0	85	7	100
2017	3 to 10 years in current department or agency	39	35	13	9	4	0	0	74	13	172
2017	11 to 20 years in current department or agency	30	32	19	10	6	2	0	64	17	48
2017	More than 20 years in current department or agency	33	44	7	6	9	0	0	78	16	30
2014	Less than 3 years in current department or agency	48	35	12	1	3	1	0	84	4	95
2014	3 to 10 years in current department or agency	32	39	11	12	6	0	0	72	18	146
2014	11 to 20 years in current department or agency	30	47	10	8	5	0	0	77	13	38
2014	More than 20 years in current department or agency	32	41	9	13	5	0	0	73	18	22

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	33	3	4	2	0	91	6	116
2019	3 to 10 years in current department or agency	48	37	9	5	2	0	85	6	124
2019	11 to 20 years in current department or agency	45	42	12	0	1	0	87	1	67
2019	More than 20 years in current department or agency	57	28	0	14	0	0	86	14	14
2018	Less than 3 years in current department or agency	48	37	8	5	2	0	85	7	118
2018	3 to 10 years in current department or agency	42	40	5	9	4	0	82	13	125
2018	11 to 20 years in current department or agency	39	47	11	2	2	0	86	3	57
2018	More than 20 years in current department or agency	47	48	0	5	0	0	95	5	20
2017	Less than 3 years in current department or agency	52	36	6	5	2	0	88	7	100
2017	3 to 10 years in current department or agency	53	34	8	3	2	0	87	5	171
2017	11 to 20 years in current department or agency	44	40	8	8	0	0	84	8	48
2017	More than 20 years in current department or agency	45	48	0	0	7	0	93	7	30
2014	Less than 3 years in current department or agency	61	28	5	2	2	1	90	4	96
2014	3 to 10 years in current department or agency	43	41	7	4	4	0	84	9	146
2014	11 to 20 years in current department or agency	50	39	5	6	0	0	89	6	38
2014	More than 20 years in current department or agency	55	41	5	0	0	0	95	0	22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	36	12	9	8	0	1	70	17	116
2019	3 to 10 years in current department or agency	34	32	20	11	2	0	0	67	13	124
2019	11 to 20 years in current department or agency	34	32	22	4	7	0	0	66	12	67
2019	More than 20 years in current department or agency	29	22	35	7	7	0	0	51	14	14
2018	Less than 3 years in current department or agency	45	29	14	7	4	1	0	74	11	118
2018	3 to 10 years in current department or agency	28	31	28	7	5	0	0	59	13	125
2018	11 to 20 years in current department or agency	33	21	35	10	2	0	0	54	11	57
2018	More than 20 years in current department or agency	23	39	28	9	0	0	0	62	9	21
2017	Less than 3 years in current department or agency	41	42	9	4	3	0	1	84	7	100
2017	3 to 10 years in current department or agency	33	36	21	7	3	0	0	68	11	174
2017	11 to 20 years in current department or agency	42	24	25	2	8	0	0	66	10	49
2017	More than 20 years in current department or agency	40	23	22	6	9	0	0	63	15	30
2014	Less than 3 years in current department or agency	49	32	13	4	2	0	0	81	6	96
2014	3 to 10 years in current department or agency	43	27	16	11	3	0	0	70	13	146
2014	11 to 20 years in current department or agency	34	27	22	10	5	0	3	62	15	38
2014	More than 20 years in current department or agency	32	23	31	0	9	5	0	58	10	22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	17	28	29	17	1	3	47	24	116
2019	3 to 10 years in current department or agency	8	23	28	24	16	0	1	41	31	123
2019	11 to 20 years in current department or agency	9	32	26	18	13	0	2	31	42	67
2019	More than 20 years in current department or agency	21	43	22	14	0	0	0	14	64	14
2018	Less than 3 years in current department or agency	4	13	31	28	16	4	3	48	18	117
2018	3 to 10 years in current department or agency	7	20	37	25	8	1	1	34	28	126
2018	11 to 20 years in current department or agency	16	26	44	12	2	0	0	14	42	56
2018	More than 20 years in current department or agency	18	36	14	23	9	0	0	32	54	21
2017	Less than 3 years in current department or agency	3	11	33	28	15	4	7	48	16	100
2017	3 to 10 years in current department or agency	7	23	35	20	13	1	2	34	30	175
2017	11 to 20 years in current department or agency	8	37	31	14	5	0	4	20	47	49
2017	More than 20 years in current department or agency	13	20	40	24	3	0	0	27	32	30
2014	Less than 3 years in current department or agency	6	13	24	29	24	0	3	55	20	96
2014	3 to 10 years in current department or agency	11	21	35	26	7	0	0	33	32	146
2014	11 to 20 years in current department or agency	12	15	35	16	17	0	6	34	29	38
2014	More than 20 years in current department or agency	9	24	44	9	13	0	0	23	33	22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	14	26	23	21	3	3	48	24	116
2019	3 to 10 years in current department or agency	15	19	30	21	14	1	0	35	34	123
2019	11 to 20 years in current department or agency	16	23	37	12	8	0	3	21	40	67
2019	More than 20 years in current department or agency	28	43	7	14	7	0	0	21	71	14
2018	Less than 3 years in current department or agency	6	14	23	30	18	7	2	53	22	117
2018	3 to 10 years in current department or agency	18	20	25	24	11	1	2	35	39	126
2018	11 to 20 years in current department or agency	22	40	27	8	3	0	0	11	61	57
2018	More than 20 years in current department or agency	28	17	23	19	14	0	0	32	45	21
2017	Less than 3 years in current department or agency	8	9	21	25	25	2	9	56	19	99
2017	3 to 10 years in current department or agency	7	24	27	23	15	1	3	39	32	173
2017	11 to 20 years in current department or agency	13	23	38	16	10	0	0	26	36	48
2017	More than 20 years in current department or agency	13	23	26	29	10	0	0	38	36	30
2014	Less than 3 years in current department or agency	5	9	22	29	27	4	3	61	15	95
2014	3 to 10 years in current department or agency	13	15	31	27	13	1	0	40	28	146
2014	11 to 20 years in current department or agency	10	15	40	23	11	0	0	34	26	38
2014	More than 20 years in current department or agency	19	0	36	32	9	0	4	43	19	22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	8	24	31	25	3	4	61	14	116
2019	3 to 10 years in current department or agency	12	8	34	26	19	2	0	46	20	122
2019	11 to 20 years in current department or agency	9	14	31	20	18	1	6	41	25	67
2019	More than 20 years in current department or agency	21	14	36	14	14	0	0	29	35	14
2018	Less than 3 years in current department or agency	4	14	18	30	22	6	6	59	21	117
2018	3 to 10 years in current department or agency	7	18	29	22	14	1	7	40	28	126
2018	11 to 20 years in current department or agency	7	23	23	28	13	0	7	44	32	57
2018	More than 20 years in current department or agency	18	16	28	9	19	9	0	31	38	21
2017	Less than 3 years in current department or agency	6	5	20	37	18	4	10	64	12	99
2017	3 to 10 years in current department or agency	5	14	28	22	20	4	8	48	21	175
2017	11 to 20 years in current department or agency	10	10	38	20	14	2	6	37	22	49
2017	More than 20 years in current department or agency	19	10	27	20	21	0	3	42	30	30
2014	Less than 3 years in current department or agency	4	9	21	28	29	0	9	62	14	95
2014	3 to 10 years in current department or agency	7	18	29	24	15	4	2	42	26	146
2014	11 to 20 years in current department or agency	13	8	24	24	16	6	10	47	25	38
2014	More than 20 years in current department or agency	9	12	33	14	28	0	4	43	22	22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	8	23	34	23	1	1	59	18	116
2019	3 to 10 years in current department or agency	6	10	37	31	15	0	1	46	16	123
2019	11 to 20 years in current department or agency	9	7	38	31	14	0	1	45	16	67
2019	More than 20 years in current department or agency	21	7	43	22	7	0	0	29	28	14
2018	Less than 3 years in current department or agency	4	9	22	39	20	4	3	64	13	116
2018	3 to 10 years in current department or agency	2	14	26	42	14	1	1	57	16	125
2018	11 to 20 years in current department or agency	3	22	43	13	18	0	2	31	25	56
2018	More than 20 years in current department or agency	9	9	54	19	9	0	0	28	19	21
2017	Less than 3 years in current department or agency	2	5	26	35	25	2	5	65	8	98
2017	3 to 10 years in current department or agency	5	8	37	23	22	1	4	48	14	175
2017	11 to 20 years in current department or agency	8	14	38	27	10	0	2	38	23	49
2017	More than 20 years in current department or agency	13	19	22	33	10	0	3	44	33	30
2014	Less than 3 years in current department or agency	1	7	20	37	31	1	3	71	8	96
2014	3 to 10 years in current department or agency	5	8	30	37	19	1	0	57	13	146
2014	11 to 20 years in current department or agency	2	15	27	31	19	3	3	53	18	37
2014	More than 20 years in current department or agency	9	22	33	18	18	0	0	36	31	22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	12	20	24	27	2	3	53	26	115
2019	3 to 10 years in current department or agency	12	23	37	14	13	0	1	28	35	123
2019	11 to 20 years in current department or agency	18	19	30	20	10	2	1	31	38	64
2019	More than 20 years in current department or agency	21	36	29	14	0	0	0	14	57	14
2018	Less than 3 years in current department or agency	9	13	29	21	20	4	3	45	24	117
2018	3 to 10 years in current department or agency	21	26	32	11	8	0	1	20	47	126
2018	11 to 20 years in current department or agency	24	31	29	2	12	0	2	15	56	57
2018	More than 20 years in current department or agency	26	23	32	9	9	0	0	19	49	21
2017	Less than 3 years in current department or agency	10	9	16	29	28	2	7	62	21	99
2017	3 to 10 years in current department or agency	20	25	24	14	15	0	2	30	46	175
2017	11 to 20 years in current department or agency	15	30	35	13	8	0	0	21	44	47
2017	More than 20 years in current department or agency	22	26	20	29	3	0	0	32	48	30
2014	Less than 3 years in current department or agency	6	19	31	12	23	3	4	38	28	96
2014	3 to 10 years in current department or agency	18	21	31	18	11	0	1	29	39	146
2014	11 to 20 years in current department or agency	16	31	34	6	11	0	3	17	48	38
2014	More than 20 years in current department or agency	28	32	23	14	4	0	0	18	59	22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	14	27	25	17	4	3	44	27	116
2019	3 to 10 years in current department or agency	17	22	24	19	16	2	0	35	40	124
2019	11 to 20 years in current department or agency	19	23	22	19	12	1	3	33	44	67
2019	More than 20 years in current department or agency	28	22	29	7	14	0	0	21	50	14
2018	Less than 3 years in current department or agency	11	15	28	19	14	10	3	38	30	117
2018	3 to 10 years in current department or agency	15	28	24	24	6	1	2	31	44	125
2018	11 to 20 years in current department or agency	20	28	39	10	3	0	0	13	48	57
2018	More than 20 years in current department or agency	30	23	28	14	4	0	0	19	54	21
2017	Less than 3 years in current department or agency	12	10	18	24	20	10	7	52	27	99
2017	3 to 10 years in current department or agency	9	25	28	19	13	2	4	34	36	175
2017	11 to 20 years in current department or agency	8	27	43	21	0	0	2	21	35	49
2017	More than 20 years in current department or agency	25	13	28	30	0	0	3	31	40	30
2014	Less than 3 years in current department or agency	7	17	30	26	16	3	1	44	25	96
2014	3 to 10 years in current department or agency	15	23	25	22	13	0	2	36	39	146
2014	11 to 20 years in current department or agency	10	26	34	16	8	3	3	26	38	38
2014	More than 20 years in current department or agency	19	17	23	18	18	0	4	38	38	22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	12	29	32	18	3	1	52	17	115
2019	3 to 10 years in current department or agency	11	19	29	22	17	2	1	40	31	123
2019	11 to 20 years in current department or agency	13	9	34	23	13	3	5	39	24	67
2019	More than 20 years in current department or agency	28	14	22	14	14	7	0	31	46	14
2018	Less than 3 years in current department or agency	3	16	26	28	16	7	3	49	22	117
2018	3 to 10 years in current department or agency	8	19	35	24	10	1	3	36	28	126
2018	11 to 20 years in current department or agency	15	17	28	23	10	0	7	36	34	57
2018	More than 20 years in current department or agency	23	19	35	19	4	0	0	23	41	21
2017	Less than 3 years in current department or agency	6	8	18	31	23	6	6	63	17	99
2017	3 to 10 years in current department or agency	11	18	30	18	16	2	6	36	32	174
2017	11 to 20 years in current department or agency	8	22	36	22	10	0	2	32	31	49
2017	More than 20 years in current department or agency	26	13	23	26	6	0	5	34	41	30
2014	Less than 3 years in current department or agency	6	16	26	26	17	3	5	47	25	96
2014	3 to 10 years in current department or agency	12	18	31	23	13	0	2	37	31	144
2014	11 to 20 years in current department or agency	4	22	36	20	16	0	2	36	27	38
2014	More than 20 years in current department or agency	19	17	23	18	23	0	0	41	36	22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	10	31	30	17	0	0	47	22	116
2019	3 to 10 years in current department or agency	5	19	27	23	25	0	1	48	24	122
2019	11 to 20 years in current department or agency	5	10	35	32	12	2	3	47	16	67
2019	More than 20 years in current department or agency	21	0	50	29	0	0	0	29	21	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	10	5	2	0	1	4	92	2	116
2019	3 to 10 years in current department or agency	72	16	4	3	3	0	3	90	6	123
2019	11 to 20 years in current department or agency	78	10	7	0	2	0	3	91	2	67
2019	More than 20 years in current department or agency	64	14	14	0	0	0	7	85	0	14
2017	Less than 3 years in current department or agency	80	11	6	1	1	0	1	91	2	100
2017	3 to 10 years in current department or agency	74	13	2	2	2	0	7	94	4	175
2017	11 to 20 years in current department or agency	71	25	2	2	0	0	0	96	2	49
2017	More than 20 years in current department or agency	60	23	6	0	7	0	3	87	7	30
2014	Less than 3 years in current department or agency	74	15	4	1	2	0	3	92	4	96
2014	3 to 10 years in current department or agency	77	13	4	2	2	0	2	93	4	146
2014	11 to 20 years in current department or agency	74	11	8	5	2	0	0	85	7	38
2014	More than 20 years in current department or agency	67	18	5	0	9	0	0	85	9	22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	15	13	11	6	13	3	65	20	115
2019	3 to 10 years in current department or agency	20	26	15	16	14	3	6	51	33	123
2019	11 to 20 years in current department or agency	22	39	24	6	6	3	0	63	12	67
2019	More than 20 years in current department or agency	29	29	14	21	7	0	0	57	29	14
2018	Less than 3 years in current department or agency	28	27	18	6	6	11	4	64	14	117
2018	3 to 10 years in current department or agency	25	32	14	11	13	4	1	60	25	126
2018	11 to 20 years in current department or agency	19	35	19	11	13	3	0	56	24	57
2018	More than 20 years in current department or agency	28	40	14	14	4	0	0	68	18	21
2017	Less than 3 years in current department or agency	30	23	13	13	4	13	4	64	21	99
2017	3 to 10 years in current department or agency	23	26	11	19	16	2	3	52	37	175
2017	11 to 20 years in current department or agency	16	33	12	27	12	0	0	48	39	49
2017	More than 20 years in current department or agency	20	37	24	7	9	0	3	58	17	30
2014	Less than 3 years in current department or agency	28	32	12	10	9	6	4	67	20	96
2014	3 to 10 years in current department or agency	29	26	16	11	16	1	1	56	28	146
2014	11 to 20 years in current department or agency	28	40	18	8	2	0	3	71	10	38
2014	More than 20 years in current department or agency	36	35	5	9	15	0	0	71	24	22

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	24	7	6	6	0	0	80	12	115
2019	3 to 10 years in current department or agency	43	25	13	11	8	0	0	68	19	123
2019	11 to 20 years in current department or agency	40	34	12	6	6	0	1	76	13	67
2019	More than 20 years in current department or agency	43	14	22	7	14	0	0	57	21	14
2018	Less than 3 years in current department or agency	51	27	10	8	3	1	0	79	12	117
2018	3 to 10 years in current department or agency	47	25	6	12	9	0	0	72	21	125
2018	11 to 20 years in current department or agency	29	39	16	8	8	0	0	68	16	57
2018	More than 20 years in current department or agency	42	35	0	9	9	5	0	81	19	21
2017	Less than 3 years in current department or agency	43	32	8	8	7	1	0	76	15	100
2017	3 to 10 years in current department or agency	42	28	8	12	9	1	1	71	21	175
2017	11 to 20 years in current department or agency	35	22	15	23	6	0	0	57	29	49
2017	More than 20 years in current department or agency	42	37	0	0	22	0	0	78	22	30
2014	Less than 3 years in current department or agency	46	26	10	7	11	0	0	72	18	95
2014	3 to 10 years in current department or agency	41	27	10	7	15	0	0	68	22	146
2014	11 to 20 years in current department or agency	52	27	8	5	7	0	0	80	13	38
2014	More than 20 years in current department or agency	55	12	0	14	19	0	0	67	33	22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	27	5	6	1	88	7	115
2019	3 to 10 years in current department or agency	35	42	8	9	6	77	15	122
2019	11 to 20 years in current department or agency	33	49	8	9	1	82	10	67
2019	More than 20 years in current department or agency	50	14	21	7	7	65	14	14
2018	Less than 3 years in current department or agency	55	29	8	7	1	84	8	117
2018	3 to 10 years in current department or agency	45	38	4	8	5	82	14	126
2018	11 to 20 years in current department or agency	27	48	10	6	8	76	14	57
2018	More than 20 years in current department or agency	49	41	0	10	0	90	10	20
2017	Less than 3 years in current department or agency	43	35	8	8	5	79	13	100
2017	3 to 10 years in current department or agency	39	42	3	9	7	80	16	173
2017	11 to 20 years in current department or agency	35	30	15	14	6	65	21	49
2017	More than 20 years in current department or agency	38	46	13	3	0	84	3	30
2014	Less than 3 years in current department or agency	47	32	12	3	5	79	8	96
2014	3 to 10 years in current department or agency	35	42	9	10	4	77	14	145
2014	11 to 20 years in current department or agency	43	45	7	5	0	88	5	38
2014	More than 20 years in current department or agency	46	34	10	10	0	80	10	21

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	27	9	6	2	2	82	8	116
2019	3 to 10 years in current department or agency	40	34	16	6	3	1	75	9	123
2019	11 to 20 years in current department or agency	36	36	16	7	5	0	72	12	67
2019	More than 20 years in current department or agency	36	29	7	21	7	0	65	28	14
2018	Less than 3 years in current department or agency	39	40	12	6	2	1	81	8	117
2018	3 to 10 years in current department or agency	40	36	13	8	4	0	76	11	126
2018	11 to 20 years in current department or agency	31	32	21	8	8	0	63	16	57
2018	More than 20 years in current department or agency	40	47	4	9	0	0	86	9	21

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	25	10	6	1	2	6	82	8	115
2019	3 to 10 years in current department or agency	43	30	14	3	3	2	6	78	6	122
2019	11 to 20 years in current department or agency	39	31	19	5	3	0	3	72	8	67
2019	More than 20 years in current department or agency	57	7	14	14	7	0	0	65	21	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	31	9	9	5	0	1	76	14	116
2019	3 to 10 years in current department or agency	44	33	8	8	6	1	0	77	14	124
2019	11 to 20 years in current department or agency	32	39	18	5	6	0	0	71	11	66
2019	More than 20 years in current department or agency	36	22	29	7	7	0	0	57	14	14
2018	Less than 3 years in current department or agency	40	36	9	10	3	0	1	77	13	118
2018	3 to 10 years in current department or agency	35	35	14	11	4	0	0	70	16	124
2018	11 to 20 years in current department or agency	25	41	22	5	7	0	0	67	11	57
2018	More than 20 years in current department or agency	37	46	9	0	0	7	0	90	0	21
2017	Less than 3 years in current department or agency	52	32	8	5	2	1	0	85	7	100
2017	3 to 10 years in current department or agency	37	41	7	7	6	0	1	79	14	175
2017	11 to 20 years in current department or agency	33	43	8	14	0	0	2	77	14	49
2017	More than 20 years in current department or agency	30	42	10	12	6	0	0	71	19	30
2014	Less than 3 years in current department or agency	39	38	8	5	7	1	2	79	12	96
2014	3 to 10 years in current department or agency	38	28	13	11	9	1	1	67	20	146
2014	11 to 20 years in current department or agency	40	39	5	8	7	0	0	79	15	38
2014	More than 20 years in current department or agency	32	32	14	12	10	0	0	64	22	22

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	23	12	5	4	4	1	77	10	116
2019	3 to 10 years in current department or agency	44	34	9	6	6	1	0	79	12	124
2019	11 to 20 years in current department or agency	34	35	15	3	9	1	2	72	12	67
2019	More than 20 years in current department or agency	36	22	29	7	7	0	0	57	14	14
2018	Less than 3 years in current department or agency	50	29	10	4	1	4	1	84	6	118
2018	3 to 10 years in current department or agency	47	30	8	12	3	1	0	78	14	124
2018	11 to 20 years in current department or agency	37	34	15	6	8	0	0	71	15	57
2018	More than 20 years in current department or agency	42	33	14	0	4	7	0	81	5	21
2017	Less than 3 years in current department or agency	57	26	9	4	1	2	1	86	5	100
2017	3 to 10 years in current department or agency	43	33	9	8	5	1	1	78	13	174
2017	11 to 20 years in current department or agency	35	33	12	12	6	0	2	69	18	49
2017	More than 20 years in current department or agency	42	20	26	3	9	0	0	61	13	30
2014	Less than 3 years in current department or agency	49	29	10	4	3	3	1	82	8	96
2014	3 to 10 years in current department or agency	42	23	13	8	10	3	1	68	19	146
2014	11 to 20 years in current department or agency	46	29	5	10	5	3	3	79	16	38
2014	More than 20 years in current department or agency	27	37	19	13	5	0	0	64	17	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	25	9	6	5	0	2	79	12	116
2019	3 to 10 years in current department or agency	44	38	6	5	7	0	0	82	12	124
2019	11 to 20 years in current department or agency	39	36	13	1	9	0	2	75	11	67
2019	More than 20 years in current department or agency	36	29	21	0	14	0	0	65	14	14
2018	Less than 3 years in current department or agency	46	29	16	5	2	1	1	76	7	117
2018	3 to 10 years in current department or agency	43	31	8	14	4	0	1	74	18	125
2018	11 to 20 years in current department or agency	25	47	13	10	5	0	0	72	15	57
2018	More than 20 years in current department or agency	42	32	9	5	4	7	0	80	10	21
2017	Less than 3 years in current department or agency	54	23	17	1	4	0	1	78	5	100
2017	3 to 10 years in current department or agency	42	34	9	10	4	1	1	77	14	175
2017	11 to 20 years in current department or agency	35	35	16	10	2	0	2	71	12	49
2017	More than 20 years in current department or agency	42	30	13	9	6	0	0	72	15	30
2014	Less than 3 years in current department or agency	44	37	8	5	4	1	0	82	10	96
2014	3 to 10 years in current department or agency	42	25	8	15	6	2	1	69	22	146
2014	11 to 20 years in current department or agency	35	44	5	8	7	0	0	80	15	38
2014	More than 20 years in current department or agency	36	17	28	0	19	0	0	53	19	22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	87	5	2	3	0	1	3	96	3	116
2019	3 to 10 years in current department or agency	78	14	2	1	2	0	3	95	3	123
2019	11 to 20 years in current department or agency	85	9	0	1	2	0	3	97	3	67
2019	More than 20 years in current department or agency	86	7	0	0	0	0	7	100	0	14
2017	Less than 3 years in current department or agency	87	6	3	1	3	0	0	93	4	100
2017	3 to 10 years in current department or agency	80	9	3	2	1	0	6	94	3	175
2017	11 to 20 years in current department or agency	82	14	0	0	0	0	4	100	0	49
2017	More than 20 years in current department or agency	64	19	0	7	7	0	3	86	14	30
2014	Less than 3 years in current department or agency	87	5	2	0	2	0	3	95	2	96
2014	3 to 10 years in current department or agency	83	10	1	0	2	1	3	97	2	146
2014	11 to 20 years in current department or agency	88	3	8	0	2	0	0	90	2	38
2014	More than 20 years in current department or agency	81	15	0	0	5	0	0	95	5	22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	17	8	6	7	2	5	78	14	115
2019	3 to 10 years in current department or agency	55	26	5	7	5	1	2	83	12	124
2019	11 to 20 years in current department or agency	63	20	10	3	3	0	2	84	6	67
2019	More than 20 years in current department or agency	43	29	7	14	7	0	0	72	21	14
2017	Less than 3 years in current department or agency	62	18	9	5	5	0	1	81	11	100
2017	3 to 10 years in current department or agency	48	23	9	7	6	3	5	76	14	174
2017	11 to 20 years in current department or agency	50	18	8	14	6	0	4	70	21	49
2017	More than 20 years in current department or agency	43	38	13	3	0	3	0	84	3	30
2014	Less than 3 years in current department or agency	52	23	8	4	2	5	5	84	7	96
2014	3 to 10 years in current department or agency	53	20	8	6	6	3	3	78	13	146
2014	11 to 20 years in current department or agency	45	30	10	8	2	0	5	79	10	38
2014	More than 20 years in current department or agency	64	18	5	5	9	0	0	81	14	22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	21	6	3	2	1	1	89	5	116
2019	3 to 10 years in current department or agency	61	22	7	5	4	1	0	84	9	124
2019	11 to 20 years in current department or agency	55	35	4	1	3	1	0	91	4	67
2019	More than 20 years in current department or agency	50	36	0	7	7	0	0	86	14	14
2018	Less than 3 years in current department or agency	55	30	10	2	1	1	1	86	3	117
2018	3 to 10 years in current department or agency	52	31	5	6	4	0	1	84	11	125
2018	11 to 20 years in current department or agency	41	34	15	3	6	0	0	75	10	57
2018	More than 20 years in current department or agency	50	40	5	5	0	0	0	90	5	20
2017	Less than 3 years in current department or agency	68	18	8	3	3	0	0	86	6	100
2017	3 to 10 years in current department or agency	55	27	7	3	5	1	2	85	8	175
2017	11 to 20 years in current department or agency	48	24	12	6	8	0	2	73	15	49
2017	More than 20 years in current department or agency	48	36	10	0	6	0	0	84	6	30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	22	3	12	3	1	1	81	15	116
2019	3 to 10 years in current department or agency	49	34	7	5	6	0	0	82	11	123
2019	11 to 20 years in current department or agency	48	30	14	3	6	0	0	77	9	67
2019	More than 20 years in current department or agency	50	21	7	7	14	0	0	71	21	14
2018	Less than 3 years in current department or agency	47	36	8	5	3	0	1	84	8	118
2018	3 to 10 years in current department or agency	43	36	5	7	8	1	0	80	15	125
2018	11 to 20 years in current department or agency	36	37	16	6	6	0	0	72	12	57
2018	More than 20 years in current department or agency	55	28	0	5	4	7	0	90	10	21
2017	Less than 3 years in current department or agency	67	22	6	1	3	0	0	90	4	99
2017	3 to 10 years in current department or agency	48	29	9	7	7	0	1	78	13	175
2017	11 to 20 years in current department or agency	39	30	10	15	4	0	2	71	19	49
2017	More than 20 years in current department or agency	48	26	20	0	6	0	0	75	6	30
2014	Less than 3 years in current department or agency	56	27	10	3	2	1	1	84	5	96
2014	3 to 10 years in current department or agency	48	21	13	7	10	1	1	70	17	145
2014	11 to 20 years in current department or agency	50	30	3	10	7	0	0	80	17	38
2014	More than 20 years in current department or agency	45	26	19	0	10	0	0	71	10	22

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	52	10	14	0	4	0	75	15	21
2019	3 to 10 years in current department or agency	41	43	8	8	0	0	0	84	8	26

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	28	12	6	3	2	0	79	9	115
2019	3 to 10 years in current department or agency	31	30	16	13	7	2	0	63	21	123
2019	11 to 20 years in current department or agency	28	41	13	9	9	0	0	69	18	67
2019	More than 20 years in current department or agency	29	36	14	14	7	0	0	64	21	14
2018	Less than 3 years in current department or agency	51	27	12	3	2	3	0	81	6	117
2018	3 to 10 years in current department or agency	33	32	13	10	8	5	0	68	19	126
2018	11 to 20 years in current department or agency	27	26	25	7	12	2	0	55	19	56
2018	More than 20 years in current department or agency	33	49	5	9	4	0	0	81	14	21
2017	Less than 3 years in current department or agency	49	29	10	6	1	5	0	83	7	100
2017	3 to 10 years in current department or agency	29	35	15	9	10	2	0	66	19	175
2017	11 to 20 years in current department or agency	23	37	25	7	8	0	0	60	15	49
2017	More than 20 years in current department or agency	26	32	16	3	19	3	0	60	24	30
2014	Less than 3 years in current department or agency	47	27	10	6	3	6	1	80	10	96
2014	3 to 10 years in current department or agency	25	34	15	11	12	2	0	61	24	146
2014	11 to 20 years in current department or agency	12	54	16	5	10	3	0	68	16	38
2014	More than 20 years in current department or agency	23	31	14	14	15	4	0	56	30	22

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	29	17	4	4	1	0	74	8	115
2019	3 to 10 years in current department or agency	32	23	20	13	11	1	0	55	25	122
2019	11 to 20 years in current department or agency	27	43	11	6	12	0	0	70	18	67
2019	More than 20 years in current department or agency	29	29	21	14	7	0	0	57	21	14
2018	Less than 3 years in current department or agency	48	32	12	5	2	1	0	81	7	116
2018	3 to 10 years in current department or agency	29	31	10	13	15	2	0	61	29	126
2018	11 to 20 years in current department or agency	18	37	20	13	12	0	0	55	25	56
2018	More than 20 years in current department or agency	28	40	9	14	9	0	0	68	23	21
2017	Less than 3 years in current department or agency	45	33	9	9	3	1	0	79	12	100
2017	3 to 10 years in current department or agency	24	35	12	17	11	1	0	60	28	175
2017	11 to 20 years in current department or agency	23	28	19	15	14	0	0	52	30	49
2017	More than 20 years in current department or agency	27	32	13	10	19	0	0	58	29	30
2014	Less than 3 years in current department or agency	35	33	18	6	2	5	1	72	9	96
2014	3 to 10 years in current department or agency	25	32	15	13	14	0	0	57	27	146
2014	11 to 20 years in current department or agency	12	51	16	8	13	0	0	63	21	38
2014	More than 20 years in current department or agency	18	26	18	23	15	0	0	44	38	22

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	30	14	12	5	3	0	67	18	115
2019	3 to 10 years in current department or agency	24	23	23	15	11	5	0	49	27	123
2019	11 to 20 years in current department or agency	21	33	18	16	12	0	0	54	28	67
2019	More than 20 years in current department or agency	29	22	14	36	0	0	0	50	36	14
2018	Less than 3 years in current department or agency	32	36	20	7	2	4	0	71	9	117
2018	3 to 10 years in current department or agency	23	33	10	17	13	4	0	58	31	126
2018	11 to 20 years in current department or agency	12	33	21	21	14	0	0	45	34	55
2018	More than 20 years in current department or agency	20	35	13	19	10	5	0	57	30	20
2017	Less than 3 years in current department or agency	42	25	13	8	6	7	0	72	14	100
2017	3 to 10 years in current department or agency	18	32	17	20	11	3	0	51	31	175
2017	11 to 20 years in current department or agency	18	30	20	18	12	2	0	48	31	49
2017	More than 20 years in current department or agency	13	37	18	13	19	0	0	50	32	30
2014	Less than 3 years in current department or agency	29	33	18	11	2	6	1	67	14	96
2014	3 to 10 years in current department or agency	22	36	18	11	13	1	0	58	24	146
2014	11 to 20 years in current department or agency	11	47	16	13	10	3	0	60	24	38
2014	More than 20 years in current department or agency	18	23	23	17	19	0	0	41	35	22

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	35	8	13	7	2	0	71	20	115
2019	3 to 10 years in current department or agency	21	31	18	15	13	1	0	53	29	123
2019	11 to 20 years in current department or agency	18	42	17	12	9	1	0	61	21	67
2019	More than 20 years in current department or agency	21	29	29	14	7	0	0	50	21	14
2018	Less than 3 years in current department or agency	34	35	19	9	2	2	0	70	10	117
2018	3 to 10 years in current department or agency	19	39	12	14	13	2	0	59	28	125
2018	11 to 20 years in current department or agency	14	32	23	18	13	0	0	46	30	55
2018	More than 20 years in current department or agency	19	43	0	21	14	4	0	64	36	21
2017	Less than 3 years in current department or agency	34	34	14	9	4	3	1	72	13	99
2017	3 to 10 years in current department or agency	17	35	13	21	13	1	0	53	34	175
2017	11 to 20 years in current department or agency	16	30	18	18	16	2	0	47	35	49
2017	More than 20 years in current department or agency	16	42	13	10	19	0	0	58	29	30
2014	Less than 3 years in current department or agency	23	45	10	11	4	5	1	73	16	95
2014	3 to 10 years in current department or agency	19	30	15	18	17	1	0	50	35	146
2014	11 to 20 years in current department or agency	19	47	10	8	16	0	0	66	24	38
2014	More than 20 years in current department or agency	14	37	4	31	14	0	0	51	45	22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	15	10	6	5	11	3	76	12	116
2019	3 to 10 years in current department or agency	33	16	14	6	12	13	7	61	22	123
2019	11 to 20 years in current department or agency	37	10	12	7	16	11	7	57	28	67
2019	More than 20 years in current department or agency	21	29	14	22	0	14	0	58	25	14

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	36	7	6	2	2	85	8	114
2019	3 to 10 years in current department or agency	34	40	15	9	2	0	74	11	122
2019	11 to 20 years in current department or agency	31	46	13	5	1	3	80	6	67
2019	More than 20 years in current department or agency	21	57	7	14	0	0	79	14	14
2018	Less than 3 years in current department or agency	44	42	8	6	0	0	86	6	118
2018	3 to 10 years in current department or agency	29	47	14	3	5	1	77	8	126
2018	11 to 20 years in current department or agency	27	38	25	10	0	0	65	10	57
2018	More than 20 years in current department or agency	37	40	9	9	4	0	77	14	21
2017	Less than 3 years in current department or agency	52	37	7	2	2	0	89	4	100
2017	3 to 10 years in current department or agency	34	42	17	4	4	0	76	8	175
2017	11 to 20 years in current department or agency	38	34	16	10	2	0	72	12	49
2017	More than 20 years in current department or agency	30	35	20	9	6	0	64	16	30
2014	Less than 3 years in current department or agency	43	38	14	1	2	2	82	3	96
2014	3 to 10 years in current department or agency	30	44	12	6	7	1	75	13	146
2014	11 to 20 years in current department or agency	41	41	8	3	7	0	82	10	38
2014	More than 20 years in current department or agency	18	49	18	9	5	0	68	14	22

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	29	14	21	5	2	59	27	115
2019	3 to 10 years in current department or agency	16	33	24	18	8	1	49	27	123
2019	11 to 20 years in current department or agency	18	34	20	20	7	1	53	27	67
2019	More than 20 years in current department or agency	7	51	14	21	7	0	57	28	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	30	10	6	6	2	0	77	12	115
2019	3 to 10 years in current department or agency	30	34	19	9	6	2	0	66	15	124
2019	11 to 20 years in current department or agency	26	40	10	12	6	1	3	70	19	67
2019	More than 20 years in current department or agency	29	36	14	21	0	0	0	65	21	14
2018	Less than 3 years in current department or agency	40	40	5	10	2	2	1	83	12	118
2018	3 to 10 years in current department or agency	39	35	9	10	4	1	1	76	15	124
2018	11 to 20 years in current department or agency	29	33	19	9	10	0	0	62	19	58
2018	More than 20 years in current department or agency	54	10	10	10	15	0	0	65	25	19
2017	Less than 3 years in current department or agency	49	27	7	12	2	4	0	79	14	100
2017	3 to 10 years in current department or agency	43	33	9	6	6	2	1	78	13	175
2017	11 to 20 years in current department or agency	34	39	18	4	2	2	0	75	6	49
2017	More than 20 years in current department or agency	45	23	7	10	12	3	0	70	23	30
2014	Less than 3 years in current department or agency	48	33	5	3	5	4	1	86	8	96
2014	3 to 10 years in current department or agency	40	35	11	9	5	1	0	75	14	146
2014	11 to 20 years in current department or agency	45	38	8	0	7	3	0	84	8	38
2014	More than 20 years in current department or agency	40	32	9	5	5	9	0	80	10	22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	23	17	7	4	2	0	72	11	115
2019	3 to 10 years in current department or agency	29	30	22	10	6	3	0	60	17	123
2019	11 to 20 years in current department or agency	25	41	20	5	4	4	0	70	10	66
2019	More than 20 years in current department or agency	36	36	14	7	7	0	0	72	14	14
2018	Less than 3 years in current department or agency	45	36	13	4	2	0	0	81	6	117
2018	3 to 10 years in current department or agency	31	32	16	13	8	0	1	63	20	124
2018	11 to 20 years in current department or agency	25	30	28	13	5	0	0	55	17	58
2018	More than 20 years in current department or agency	42	31	18	5	4	0	0	73	9	21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	17	14	10	8	17	4	59	23	114
2019	3 to 10 years in current department or agency	21	16	26	15	12	7	3	41	30	123
2019	11 to 20 years in current department or agency	15	37	14	10	12	6	6	59	26	66
2019	More than 20 years in current department or agency	29	7	36	0	21	7	0	39	22	14
2018	Less than 3 years in current department or agency	29	23	19	9	4	15	2	63	15	118
2018	3 to 10 years in current department or agency	23	23	15	15	14	5	5	51	33	125
2018	11 to 20 years in current department or agency	22	25	17	13	17	7	0	50	32	58
2018	More than 20 years in current department or agency	28	14	9	14	14	16	5	53	35	21
2017	Less than 3 years in current department or agency	29	24	16	8	8	10	6	63	19	100
2017	3 to 10 years in current department or agency	18	23	16	17	17	7	2	46	37	174
2017	11 to 20 years in current department or agency	18	18	22	30	8	4	0	38	39	49
2017	More than 20 years in current department or agency	29	20	13	6	25	7	0	52	34	30
2014	Less than 3 years in current department or agency	22	26	15	9	9	13	7	60	22	96
2014	3 to 10 years in current department or agency	18	19	18	17	22	4	3	39	41	146
2014	11 to 20 years in current department or agency	13	39	15	11	13	9	0	57	26	38
2014	More than 20 years in current department or agency	17	27	9	18	29	0	0	44	47	22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	24	17	18	6	5	0	58	25	113
2019	3 to 10 years in current department or agency	24	30	17	17	10	2	0	56	27	123
2019	11 to 20 years in current department or agency	16	36	23	10	10	3	2	55	21	67
2019	More than 20 years in current department or agency	29	29	29	0	14	0	0	57	14	14
2018	Less than 3 years in current department or agency	30	32	18	9	4	7	0	67	13	118
2018	3 to 10 years in current department or agency	27	25	14	17	18	0	0	52	34	124
2018	11 to 20 years in current department or agency	19	29	18	16	13	5	0	51	30	58
2018	More than 20 years in current department or agency	33	19	23	4	9	12	0	59	15	21
2017	Less than 3 years in current department or agency	40	25	12	9	4	8	1	73	14	100
2017	3 to 10 years in current department or agency	25	32	14	15	10	2	3	59	26	175
2017	11 to 20 years in current department or agency	25	29	23	12	10	0	0	54	22	49
2017	More than 20 years in current department or agency	20	36	23	10	7	5	0	59	17	30
2014	Less than 3 years in current department or agency	24	35	16	13	6	5	1	63	19	96
2014	3 to 10 years in current department or agency	20	32	16	14	16	2	0	53	30	146
2014	11 to 20 years in current department or agency	19	33	24	3	16	3	2	55	19	38
2014	More than 20 years in current department or agency	18	50	19	12	0	0	0	68	12	22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	21	19	15	13	6	9	44	34	116
2019	3 to 10 years in current department or agency	21	27	11	18	21	0	2	49	40	123
2019	11 to 20 years in current department or agency	16	24	20	19	14	1	5	43	36	67
2019	More than 20 years in current department or agency	22	14	14	14	28	0	7	39	46	14
2018	Less than 3 years in current department or agency	23	29	21	8	8	7	4	58	18	118
2018	3 to 10 years in current department or agency	21	19	10	23	24	0	4	41	49	126
2018	11 to 20 years in current department or agency	8	27	27	18	16	0	4	37	36	58
2018	More than 20 years in current department or agency	24	23	5	9	23	12	5	56	38	21
2017	Less than 3 years in current department or agency	29	25	13	17	10	4	2	58	28	99
2017	3 to 10 years in current department or agency	19	20	15	18	18	2	8	43	40	175
2017	11 to 20 years in current department or agency	7	33	28	8	20	2	2	42	29	49
2017	More than 20 years in current department or agency	13	23	13	13	31	0	5	39	47	30
2014	Less than 3 years in current department or agency	23	31	13	14	14	2	4	57	29	96
2014	3 to 10 years in current department or agency	17	15	15	21	28	1	4	33	51	145
2014	11 to 20 years in current department or agency	5	21	32	21	15	0	5	28	39	38
2014	More than 20 years in current department or agency	14	23	28	8	24	0	4	38	33	22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	20	8	6	3	1	7	83	9	116
2019	3 to 10 years in current department or agency	56	21	13	4	3	0	3	79	7	124
2019	11 to 20 years in current department or agency	52	27	8	6	3	1	3	83	9	67
2019	More than 20 years in current department or agency	29	29	14	14	0	0	14	67	16	14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	7	5	2	6	4	22	83	10	116
2019	3 to 10 years in current department or agency	65	7	7	2	3	1	16	86	6	124
2019	11 to 20 years in current department or agency	58	9	9	8	3	1	11	77	12	67
2019	More than 20 years in current department or agency	57	7	14	0	7	0	14	76	8	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	21	16	6	4	3	8	71	11	115
2019	3 to 10 years in current department or agency	45	33	8	5	4	1	3	82	9	124
2019	11 to 20 years in current department or agency	44	22	17	7	3	1	5	71	11	67
2019	More than 20 years in current department or agency	43	14	14	7	7	0	14	67	16	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	19	14	9	4	4	10	68	15	115
2019	3 to 10 years in current department or agency	42	29	12	5	7	2	3	75	13	124
2019	11 to 20 years in current department or agency	45	21	17	4	6	3	5	71	11	67
2019	More than 20 years in current department or agency	36	14	14	7	14	0	14	59	24	14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	16	14	7	6	3	9	69	15	115
2019	3 to 10 years in current department or agency	36	16	23	8	14	1	3	54	23	124
2019	11 to 20 years in current department or agency	29	20	20	14	9	3	5	53	25	66
2019	More than 20 years in current department or agency	36	7	29	7	7	0	14	50	16	14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	7	7	4	0	3	8	87	5	116
2019	3 to 10 years in current department or agency	61	16	13	3	3	2	3	81	5	122
2019	11 to 20 years in current department or agency	60	18	8	3	4	3	3	84	8	66
2019	More than 20 years in current department or agency	50	14	7	14	0	0	14	75	16	14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	2	6	2	1	2	8	90	3	116
2019	3 to 10 years in current department or agency	75	7	2	3	4	5	4	91	7	124
2019	11 to 20 years in current department or agency	68	9	6	8	0	5	5	85	9	66
2019	More than 20 years in current department or agency	57	0	0	7	14	7	14	73	27	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	3	1	1	2	4	12	95	3	113
2019	3 to 10 years in current department or agency	76	9	2	3	3	2	7	92	6	124
2019	11 to 20 years in current department or agency	66	12	10	1	0	3	6	87	2	67
2019	More than 20 years in current department or agency	62	15	8	0	0	0	16	91	0	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	40	9	11	5	3	0	74	17	115
2019	3 to 10 years in current department or agency	20	48	15	12	4	1	0	69	16	123
2019	11 to 20 years in current department or agency	19	38	24	12	6	1	0	58	18	66
2019	More than 20 years in current department or agency	21	51	7	0	21	0	0	72	21	14
2018	Less than 3 years in current department or agency	31	37	15	7	2	7	1	74	10	117
2018	3 to 10 years in current department or agency	26	34	17	10	11	2	0	61	22	125
2018	11 to 20 years in current department or agency	16	34	26	10	10	5	0	52	20	58
2018	More than 20 years in current department or agency	38	35	14	9	4	0	0	73	14	21
2017	Less than 3 years in current department or agency	35	32	18	2	5	7	0	73	8	99
2017	3 to 10 years in current department or agency	23	35	18	10	9	4	1	61	20	175
2017	11 to 20 years in current department or agency	23	28	24	12	8	4	0	54	21	49
2017	More than 20 years in current department or agency	20	38	13	6	16	6	0	62	24	30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	25	10	11	3	1	0	76	13	115
2019	3 to 10 years in current department or agency	31	38	14	11	5	1	0	70	16	122
2019	11 to 20 years in current department or agency	27	43	17	6	6	1	0	71	12	67
2019	More than 20 years in current department or agency	43	29	0	7	14	7	0	78	22	14
2018	Less than 3 years in current department or agency	48	38	6	7	1	0	0	86	8	118
2018	3 to 10 years in current department or agency	39	34	14	8	4	2	0	74	12	124
2018	11 to 20 years in current department or agency	29	37	17	7	5	2	2	69	13	56
2018	More than 20 years in current department or agency	45	37	5	9	4	0	0	82	14	21
2017	Less than 3 years in current department or agency	61	25	9	4	2	0	0	86	6	100
2017	3 to 10 years in current department or agency	37	34	17	6	5	1	0	72	11	174
2017	11 to 20 years in current department or agency	36	44	17	4	0	0	0	79	4	49
2017	More than 20 years in current department or agency	36	47	10	0	6	0	0	84	6	30
2014	Less than 3 years in current department or agency	56	29	11	2	1	1	0	86	3	96
2014	3 to 10 years in current department or agency	43	31	12	8	5	0	0	74	14	146
2014	11 to 20 years in current department or agency	38	36	16	9	2	0	0	74	10	38
2014	More than 20 years in current department or agency	27	54	15	5	0	0	0	81	5	22

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	25	13	5	2	2	0	79	7	114
2019	3 to 10 years in current department or agency	32	33	18	5	7	2	1	68	13	123
2019	11 to 20 years in current department or agency	26	39	19	9	3	3	2	68	13	65
2019	More than 20 years in current department or agency	38	39	8	0	7	8	0	84	8	13
2018	Less than 3 years in current department or agency	49	34	4	8	2	3	0	85	10	118
2018	3 to 10 years in current department or agency	40	34	11	6	5	4	1	78	11	125
2018	11 to 20 years in current department or agency	33	32	24	5	6	0	0	65	10	57
2018	More than 20 years in current department or agency	45	23	23	4	4	0	0	68	9	21
2017	Less than 3 years in current department or agency	63	19	11	5	2	1	0	82	7	100
2017	3 to 10 years in current department or agency	42	37	10	3	4	3	1	82	8	175
2017	11 to 20 years in current department or agency	38	24	25	2	6	4	0	65	9	48
2017	More than 20 years in current department or agency	41	39	10	0	10	0	0	80	10	30
2014	Less than 3 years in current department or agency	56	24	7	1	2	8	1	89	4	95
2014	3 to 10 years in current department or agency	44	25	18	8	3	2	1	70	11	146
2014	11 to 20 years in current department or agency	40	40	8	8	2	2	0	82	10	38
2014	More than 20 years in current department or agency	31	45	15	5	0	5	0	80	5	22

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	29	5	4	2	0	88	6	114
2019	3 to 10 years in current department or agency	47	32	10	8	3	0	79	11	124
2019	11 to 20 years in current department or agency	40	39	9	8	3	1	80	11	66
2019	More than 20 years in current department or agency	50	22	14	0	14	0	72	14	14
2018	Less than 3 years in current department or agency	63	29	3	4	0	0	92	4	118
2018	3 to 10 years in current department or agency	48	34	6	10	3	0	82	12	125
2018	11 to 20 years in current department or agency	32	40	16	3	8	0	73	11	57
2018	More than 20 years in current department or agency	40	46	4	5	4	0	86	9	21
2017	Less than 3 years in current department or agency	73	21	2	3	2	0	93	5	100
2017	3 to 10 years in current department or agency	44	36	9	7	4	0	80	11	174
2017	11 to 20 years in current department or agency	41	32	17	10	0	0	73	10	49
2017	More than 20 years in current department or agency	39	36	9	10	6	0	75	16	30
2014	Less than 3 years in current department or agency	68	26	3	2	0	0	95	2	96
2014	3 to 10 years in current department or agency	48	33	8	5	6	0	81	12	146
2014	11 to 20 years in current department or agency	50	32	3	8	7	0	82	16	38
2014	More than 20 years in current department or agency	41	40	9	0	10	0	81	10	22

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	30	6	9	4	0	0	81	13	115
2019	3 to 10 years in current department or agency	38	27	17	12	6	0	0	65	18	124
2019	11 to 20 years in current department or agency	28	37	18	10	4	1	0	67	15	66
2019	More than 20 years in current department or agency	36	29	7	14	14	0	0	65	28	14
2018	Less than 3 years in current department or agency	52	34	6	5	3	0	0	86	8	118
2018	3 to 10 years in current department or agency	43	19	16	12	9	0	0	62	21	125
2018	11 to 20 years in current department or agency	23	33	23	11	8	2	0	57	19	57
2018	More than 20 years in current department or agency	45	32	9	14	0	0	0	77	14	21
2017	Less than 3 years in current department or agency	62	22	10	3	3	0	0	84	6	99
2017	3 to 10 years in current department or agency	35	30	18	11	5	1	1	66	16	174
2017	11 to 20 years in current department or agency	30	24	28	6	12	0	0	54	18	49
2017	More than 20 years in current department or agency	36	31	13	6	13	0	0	68	19	30
2014	Less than 3 years in current department or agency	55	29	8	4	2	1	0	85	6	96
2014	3 to 10 years in current department or agency	29	35	16	8	11	0	0	64	19	145
2014	11 to 20 years in current department or agency	23	40	18	14	5	0	0	63	19	38
2014	More than 20 years in current department or agency	23	45	18	9	5	0	0	68	14	22

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	29	11	7	4	0	77	11	115
2019	3 to 10 years in current department or agency	38	30	13	14	5	0	68	19	124
2019	11 to 20 years in current department or agency	35	33	19	6	6	1	69	12	66
2019	More than 20 years in current department or agency	36	29	7	14	14	0	65	28	14
2018	Less than 3 years in current department or agency	50	39	4	5	2	0	88	7	117
2018	3 to 10 years in current department or agency	42	28	12	8	9	0	71	17	124
2018	11 to 20 years in current department or agency	26	31	26	8	7	2	59	15	56
2018	More than 20 years in current department or agency	40	42	4	14	0	0	82	14	21
2017	Less than 3 years in current department or agency	59	29	5	4	4	0	87	8	100
2017	3 to 10 years in current department or agency	35	34	14	11	4	2	70	16	175
2017	11 to 20 years in current department or agency	26	32	30	4	8	0	57	12	49
2017	More than 20 years in current department or agency	40	37	3	10	10	0	77	19	30
2014	Less than 3 years in current department or agency	55	30	10	3	2	0	85	5	96
2014	3 to 10 years in current department or agency	31	40	12	10	8	0	71	17	146
2014	11 to 20 years in current department or agency	26	43	18	8	5	0	69	13	38
2014	More than 20 years in current department or agency	18	54	18	9	0	0	72	9	22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	20	16	7	9	4	1	66	17	115
2019	3 to 10 years in current department or agency	40	22	17	11	9	2	0	62	21	124
2019	11 to 20 years in current department or agency	33	23	22	12	4	4	2	60	17	66
2019	More than 20 years in current department or agency	36	14	21	7	7	7	7	58	17	14
2018	Less than 3 years in current department or agency	41	26	19	6	3	2	2	70	10	118
2018	3 to 10 years in current department or agency	38	21	18	9	12	2	0	60	22	125
2018	11 to 20 years in current department or agency	25	31	18	10	7	7	2	62	19	57
2018	More than 20 years in current department or agency	40	23	14	14	4	0	5	67	19	21
2017	Less than 3 years in current department or agency	55	18	8	9	7	4	0	76	16	100
2017	3 to 10 years in current department or agency	32	26	14	15	7	4	2	62	23	173
2017	11 to 20 years in current department or agency	34	20	23	8	12	4	0	55	21	49
2017	More than 20 years in current department or agency	37	26	16	7	10	0	5	66	17	30
2014	Less than 3 years in current department or agency	51	25	11	6	4	2	0	78	11	96
2014	3 to 10 years in current department or agency	33	25	10	17	14	2	0	59	31	146
2014	11 to 20 years in current department or agency	35	22	15	16	4	5	3	61	22	38
2014	More than 20 years in current department or agency	42	31	18	0	0	5	5	80	0	22

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	27	39	34	116
2019	3 to 10 years in current department or agency	30	35	36	124
2019	11 to 20 years in current department or agency	14	46	40	66
2019	More than 20 years in current department or agency	36	29	36	14
2018	Less than 3 years in current department or agency	18	40	41	118
2018	3 to 10 years in current department or agency	27	30	42	126
2018	11 to 20 years in current department or agency	25	39	36	57
2018	More than 20 years in current department or agency	28	45	28	21
2017	Less than 3 years in current department or agency	18	42	40	100
2017	3 to 10 years in current department or agency	31	32	37	173
2017	11 to 20 years in current department or agency	18	49	33	49
2017	More than 20 years in current department or agency	38	42	20	30
2014	Less than 3 years in current department or agency	20	46	34	96
2014	3 to 10 years in current department or agency	31	36	33	146
2014	11 to 20 years in current department or agency	25	35	40	38
2014	More than 20 years in current department or agency	9	60	31	22

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	22	40	3	17	16	32
2019	3 to 10 years in current department or agency	20	19	55	2	3	0	37
2018	Less than 3 years in current department or agency	0	23	34	14	22	8	23
2018	3 to 10 years in current department or agency	10	5	64	5	4	12	36
2017	Less than 3 years in current department or agency	0	11	52	0	27	10	18
2017	3 to 10 years in current department or agency	20	15	41	9	6	8	51
2017	More than 20 years in current department or agency	91	0	9	0	0	0	11
2014	Less than 3 years in current department or agency	8	18	46	10	9999	17	20
2014	3 to 10 years in current department or agency	10	21	53	4	9999	11	46
2014	11 to 20 years in current department or agency	49	10	41	0	9999	0	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	34	10	7	2	2	16	77	10	116
2019	3 to 10 years in current department or agency	39	41	9	5	2	0	4	83	7	123
2019	11 to 20 years in current department or agency	49	37	10	3	0	0	0	86	3	67
2019	More than 20 years in current department or agency	43	43	14	0	0	0	0	86	0	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	17	6	1	1	6	16	90	2	116
2019	3 to 10 years in current department or agency	56	22	8	3	4	4	4	85	7	122
2019	11 to 20 years in current department or agency	48	39	7	1	3	2	0	88	4	67
2019	More than 20 years in current department or agency	50	29	14	7	0	0	0	79	7	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	116
2019	3 to 10 years in current department or agency	10	90	124
2018	Less than 3 years in current department or agency	11	89	117
2018	3 to 10 years in current department or agency	13	87	125

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	11
2018	3 to 10 years in current department or agency	60	40	16

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	16

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	54	46	11
2018	3 to 10 years in current department or agency	40	60	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	46	54	11
2018	3 to 10 years in current department or agency	49	51	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	55	45	11
2018	3 to 10 years in current department or agency	28	72	17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	11
2019	3 to 10 years in current department or agency	44	56	11
2018	3 to 10 years in current department or agency	51	49	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	11
2018	3 to 10 years in current department or agency	49	51	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	51	49	11
2018	Less than 3 years in current department or agency	43	57	13

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	32	68	17

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	13

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	11

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	15

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	0	100	15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	54	46	11
2018	Less than 3 years in current department or agency	40	60	13
2018	3 to 10 years in current department or agency	43	57	15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	11
2019	3 to 10 years in current department or agency	53	47	11
2018	Less than 3 years in current department or agency	44	56	13
2018	3 to 10 years in current department or agency	67	33	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	115
2019	3 to 10 years in current department or agency	18	82	124

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	10	12	6	3	41	5	60	18	116
2019	3 to 10 years in current department or agency	18	16	19	8	8	24	6	50	23	124
2019	11 to 20 years in current department or agency	18	18	24	8	7	21	3	48	20	67
2019	More than 20 years in current department or agency	7	29	21	7	7	29	0	50	20	14
2018	Less than 3 years in current department or agency	16	17	17	5	4	31	9	56	15	116
2018	3 to 10 years in current department or agency	19	18	22	14	6	16	5	47	25	125
2018	11 to 20 years in current department or agency	4	28	35	9	11	12	0	37	23	57
2018	More than 20 years in current department or agency	20	42	24	0	10	5	0	65	10	20
2017	Less than 3 years in current department or agency	26	14	16	4	4	27	8	61	13	100
2017	3 to 10 years in current department or agency	22	14	22	10	12	16	5	45	28	175
2017	11 to 20 years in current department or agency	20	24	16	12	14	13	0	50	31	49
2017	More than 20 years in current department or agency	17	32	7	9	19	16	0	58	34	30
2014	Less than 3 years in current department or agency	22	14	15	3	5	28	12	61	14	96
2014	3 to 10 years in current department or agency	17	19	23	12	12	14	2	44	29	146
2014	11 to 20 years in current department or agency	10	41	10	3	13	22	0	66	21	38
2014	More than 20 years in current department or agency	21	23	15	9	18	9	5	51	32	22

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	22	12	5	3	11	1	76	10	116
2019	3 to 10 years in current department or agency	32	29	20	7	7	4	1	64	15	123
2019	11 to 20 years in current department or agency	35	26	21	8	6	4	0	64	14	67
2019	More than 20 years in current department or agency	43	29	7	0	14	7	0	78	15	14
2018	Less than 3 years in current department or agency	37	28	17	1	4	10	2	75	6	116
2018	3 to 10 years in current department or agency	32	28	14	13	6	5	1	64	20	125
2018	11 to 20 years in current department or agency	19	38	25	7	10	2	0	57	17	57
2018	More than 20 years in current department or agency	33	39	19	5	4	0	0	72	9	21
2017	Less than 3 years in current department or agency	45	28	14	4	2	7	0	78	6	100
2017	3 to 10 years in current department or agency	30	27	18	11	9	3	3	60	21	173
2017	11 to 20 years in current department or agency	27	32	22	10	6	2	0	60	17	49
2017	More than 20 years in current department or agency	33	26	19	6	16	0	0	60	22	30
2014	Less than 3 years in current department or agency	39	19	19	2	6	14	1	69	10	96
2014	3 to 10 years in current department or agency	26	25	23	10	10	7	0	54	21	146
2014	11 to 20 years in current department or agency	24	46	8	5	10	6	0	75	17	38
2014	More than 20 years in current department or agency	31	23	19	14	9	5	0	56	24	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	116
2019	3 to 10 years in current department or agency	5	95	123
2018	Less than 3 years in current department or agency	7	93	116
2018	3 to 10 years in current department or agency	7	93	124

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	116
2019	3 to 10 years in current department or agency	9	91	124

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	8	10	4	3	42	5	69	12	116
2019	3 to 10 years in current department or agency	19	15	28	2	4	27	6	51	8	124
2019	11 to 20 years in current department or agency	15	20	30	1	4	25	5	49	8	66
2019	More than 20 years in current department or agency	29	7	22	7	7	29	0	50	19	14
2018	Less than 3 years in current department or agency	22	12	20	4	1	34	7	57	8	118
2018	3 to 10 years in current department or agency	22	16	29	3	3	20	7	52	8	126
2018	11 to 20 years in current department or agency	9	19	36	11	6	18	2	35	21	57
2018	More than 20 years in current department or agency	31	19	19	4	9	5	14	61	17	21
2017	Less than 3 years in current department or agency	33	16	14	3	0	29	5	75	4	100
2017	3 to 10 years in current department or agency	22	15	21	2	8	24	7	54	15	175
2017	11 to 20 years in current department or agency	18	17	28	8	2	22	4	48	14	49
2017	More than 20 years in current department or agency	23	26	7	3	19	22	0	63	29	30
2014	Less than 3 years in current department or agency	21	12	15	1	1	37	12	65	5	96
2014	3 to 10 years in current department or agency	17	16	27	6	5	21	8	47	15	146
2014	11 to 20 years in current department or agency	16	26	15	9	4	27	3	60	18	38
2014	More than 20 years in current department or agency	14	26	37	0	0	23	0	52	0	22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	20	8	2	4	14	1	84	7	116
2019	3 to 10 years in current department or agency	35	26	28	2	2	6	1	65	5	123
2019	11 to 20 years in current department or agency	35	28	23	4	4	6	0	66	9	66
2019	More than 20 years in current department or agency	43	22	14	7	7	7	0	70	15	14
2018	Less than 3 years in current department or agency	40	27	13	3	1	14	2	79	5	118
2018	3 to 10 years in current department or agency	36	25	23	6	4	6	1	65	11	126
2018	11 to 20 years in current department or agency	24	36	24	4	8	3	0	62	13	57
2018	More than 20 years in current department or agency	35	28	14	14	4	0	4	66	19	21
2017	Less than 3 years in current department or agency	55	24	12	2	1	5	1	84	3	100
2017	3 to 10 years in current department or agency	37	27	14	2	8	11	1	73	11	175
2017	11 to 20 years in current department or agency	29	30	28	4	2	6	0	63	6	49
2017	More than 20 years in current department or agency	33	26	15	3	19	3	0	61	23	30
2014	Less than 3 years in current department or agency	43	18	15	1	0	20	4	79	2	96
2014	3 to 10 years in current department or agency	26	29	22	8	4	9	2	62	14	145
2014	11 to 20 years in current department or agency	27	34	17	9	4	8	0	66	15	38
2014	More than 20 years in current department or agency	19	32	35	0	0	14	0	60	0	21

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	21	21	13	24	0	1	42	37	116
2019	3 to 10 years in current department or agency	18	29	23	11	19	0	1	47	30	124
2019	11 to 20 years in current department or agency	27	29	14	9	18	1	1	58	28	67
2019	More than 20 years in current department or agency	22	57	7	7	7	0	0	79	14	14
2018	Less than 3 years in current department or agency	17	21	21	16	25	0	1	38	41	116
2018	3 to 10 years in current department or agency	29	23	17	18	12	0	2	52	30	126
2018	11 to 20 years in current department or agency	25	29	20	15	9	2	0	55	24	58
2018	More than 20 years in current department or agency	32	23	22	19	4	0	0	55	23	21
2017	Less than 3 years in current department or agency	17	20	15	22	22	1	3	39	45	100
2017	3 to 10 years in current department or agency	32	25	19	10	11	1	2	59	21	175
2017	11 to 20 years in current department or agency	31	20	26	6	10	0	6	55	17	49
2017	More than 20 years in current department or agency	44	26	6	6	10	0	7	76	18	30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	28	28	13	12	0	1	46	26	115
2019	3 to 10 years in current department or agency	9	25	35	17	14	0	0	34	31	124
2019	11 to 20 years in current department or agency	10	31	21	22	14	1	0	42	37	67
2019	More than 20 years in current department or agency	0	29	22	21	29	0	0	29	50	14
2018	Less than 3 years in current department or agency	23	27	26	13	10	1	1	50	24	116
2018	3 to 10 years in current department or agency	9	27	18	25	21	0	0	36	46	126
2018	11 to 20 years in current department or agency	2	22	33	22	20	2	0	24	42	58
2018	More than 20 years in current department or agency	9	23	39	14	14	0	0	32	28	21
2017	Less than 3 years in current department or agency	19	39	20	11	7	1	3	61	19	100
2017	3 to 10 years in current department or agency	15	20	25	17	23	0	1	35	40	175
2017	11 to 20 years in current department or agency	8	24	35	18	14	0	0	32	33	49
2017	More than 20 years in current department or agency	7	31	30	16	12	0	3	39	29	29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	29	23	8	9	0	0	60	16	115
2019	3 to 10 years in current department or agency	23	38	22	7	8	0	2	62	15	124
2019	11 to 20 years in current department or agency	29	28	24	11	6	1	0	58	17	66
2019	More than 20 years in current department or agency	7	43	7	21	21	0	0	50	43	14
2018	Less than 3 years in current department or agency	30	31	20	9	8	1	1	63	17	115
2018	3 to 10 years in current department or agency	24	30	24	14	6	0	3	56	20	126
2018	11 to 20 years in current department or agency	15	29	29	21	5	2	0	45	26	58
2018	More than 20 years in current department or agency	19	23	32	22	5	0	0	42	26	21
2017	Less than 3 years in current department or agency	33	38	15	7	2	1	4	75	10	100
2017	3 to 10 years in current department or agency	26	28	25	11	7	0	3	55	19	173
2017	11 to 20 years in current department or agency	16	33	28	10	6	2	4	53	17	49
2017	More than 20 years in current department or agency	17	36	16	15	12	0	3	55	28	30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	21	18	19	10	2	0	52	29	115
2019	3 to 10 years in current department or agency	17	28	25	16	13	0	1	45	30	124
2019	11 to 20 years in current department or agency	23	23	20	13	17	1	2	49	31	66
2019	More than 20 years in current department or agency	15	39	0	31	16	0	0	54	46	13
2018	Less than 3 years in current department or agency	27	23	20	14	15	1	1	51	29	116
2018	3 to 10 years in current department or agency	14	22	22	14	27	1	0	36	41	124
2018	11 to 20 years in current department or agency	7	24	23	23	21	2	0	32	45	58
2018	More than 20 years in current department or agency	19	20	20	27	15	0	0	39	41	20
2017	Less than 3 years in current department or agency	25	31	14	12	13	1	4	59	26	100
2017	3 to 10 years in current department or agency	17	18	23	16	24	0	1	36	41	174
2017	11 to 20 years in current department or agency	8	28	26	27	8	0	2	37	36	48
2017	More than 20 years in current department or agency	10	23	23	16	25	0	3	34	42	30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	24	11	6	5	0	6	77	12	115
2019	3 to 10 years in current department or agency	40	27	13	6	6	1	7	72	13	124
2019	11 to 20 years in current department or agency	43	28	15	5	4	3	1	75	9	66
2019	More than 20 years in current department or agency	21	29	21	7	7	0	14	58	17	14
2018	Less than 3 years in current department or agency	47	19	15	6	5	1	7	72	12	116
2018	3 to 10 years in current department or agency	45	19	12	10	6	1	7	69	18	125
2018	11 to 20 years in current department or agency	33	32	19	2	3	5	7	73	6	58
2018	More than 20 years in current department or agency	41	9	24	16	0	5	5	56	18	21
2017	Less than 3 years in current department or agency	56	13	11	4	2	0	13	79	8	100
2017	3 to 10 years in current department or agency	38	16	19	6	6	1	13	63	14	175
2017	11 to 20 years in current department or agency	36	14	17	6	6	2	19	63	15	49
2017	More than 20 years in current department or agency	39	23	13	3	12	0	10	69	17	30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	26	21	7	9	0	0	63	16	115
2019	3 to 10 years in current department or agency	30	37	17	11	5	0	0	67	16	124
2019	11 to 20 years in current department or agency	24	31	23	15	4	2	0	57	20	65
2019	More than 20 years in current department or agency	28	36	7	21	7	0	0	64	29	14
2018	Less than 3 years in current department or agency	34	25	19	17	5	0	0	60	21	115
2018	3 to 10 years in current department or agency	29	22	24	12	12	1	0	50	25	126
2018	11 to 20 years in current department or agency	18	29	32	15	5	2	0	48	20	58
2018	More than 20 years in current department or agency	28	32	26	5	9	0	0	61	14	21
2017	Less than 3 years in current department or agency	44	29	18	4	4	0	1	73	8	100
2017	3 to 10 years in current department or agency	26	23	27	13	8	0	3	51	21	175
2017	11 to 20 years in current department or agency	20	44	20	8	8	0	0	64	16	49
2017	More than 20 years in current department or agency	20	43	27	3	0	3	3	67	4	30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	18	8	5	1	2	68	13	115
2019	3 to 10 years in current department or agency	31	35	19	5	8	1	1	67	13	122
2019	11 to 20 years in current department or agency	37	27	22	7	6	1	0	65	13	67
2019	More than 20 years in current department or agency	14	43	21	7	14	0	0	57	21	14
2018	Less than 3 years in current department or agency	36	35	17	7	3	2	1	73	10	116
2018	3 to 10 years in current department or agency	32	24	18	12	14	0	1	57	25	125
2018	11 to 20 years in current department or agency	21	34	22	15	3	3	0	58	19	58
2018	More than 20 years in current department or agency	14	51	14	9	5	0	7	70	15	21
2017	Less than 3 years in current department or agency	41	33	14	4	2	2	4	79	6	99
2017	3 to 10 years in current department or agency	27	29	22	11	7	2	4	58	19	175
2017	11 to 20 years in current department or agency	27	34	19	12	2	2	4	65	15	49
2017	More than 20 years in current department or agency	38	42	7	3	6	3	0	83	10	30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	36	19	7	4	0	0	70	11	115
2019	3 to 10 years in current department or agency	25	37	23	7	9	0	0	61	16	123
2019	11 to 20 years in current department or agency	26	33	17	17	6	1	0	59	23	67
2019	More than 20 years in current department or agency	7	36	7	29	21	0	0	43	50	14
2018	Less than 3 years in current department or agency	40	32	14	9	3	2	0	73	12	116
2018	3 to 10 years in current department or agency	28	29	20	14	6	2	1	59	21	124
2018	11 to 20 years in current department or agency	10	40	28	10	10	2	0	51	20	58
2018	More than 20 years in current department or agency	14	28	35	9	14	0	0	42	23	21
2017	Less than 3 years in current department or agency	35	35	18	6	2	1	3	73	8	100
2017	3 to 10 years in current department or agency	21	33	22	12	7	1	3	57	20	175
2017	11 to 20 years in current department or agency	19	40	18	12	8	2	0	60	21	49
2017	More than 20 years in current department or agency	28	30	10	16	13	3	0	60	29	30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	28	15	11	6	0	0	69	17	114
2019	3 to 10 years in current department or agency	39	33	20	4	4	0	0	72	8	124
2019	11 to 20 years in current department or agency	40	24	20	8	4	3	0	67	13	66
2019	More than 20 years in current department or agency	31	23	16	23	8	0	0	54	31	13
2018	Less than 3 years in current department or agency	42	27	18	8	2	0	2	71	10	116
2018	3 to 10 years in current department or agency	40	29	22	2	4	1	2	71	6	123
2018	11 to 20 years in current department or agency	27	36	26	3	7	2	0	64	10	58
2018	More than 20 years in current department or agency	23	42	14	9	5	0	7	70	15	21
2017	Less than 3 years in current department or agency	49	23	15	6	2	0	5	76	8	100
2017	3 to 10 years in current department or agency	32	38	14	6	5	0	5	74	11	173
2017	11 to 20 years in current department or agency	28	34	16	17	6	0	0	61	23	49
2017	More than 20 years in current department or agency	36	31	6	17	7	3	0	70	24	29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	18	8	8	4	2	79	13	115
2019	3 to 10 years in current department or agency	38	31	17	5	8	0	69	14	123
2019	11 to 20 years in current department or agency	41	23	18	8	9	1	64	17	66
2019	More than 20 years in current department or agency	43	7	14	14	21	0	50	35	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	28	14	8	7	1	0	71	15	115
2019	3 to 10 years in current department or agency	23	35	28	8	5	0	1	58	14	124
2019	11 to 20 years in current department or agency	32	33	19	6	7	3	0	67	14	67
2019	More than 20 years in current department or agency	7	36	14	29	14	0	0	43	43	14
2018	Less than 3 years in current department or agency	34	34	26	6	0	0	1	68	6	116
2018	3 to 10 years in current department or agency	26	35	19	9	9	0	2	62	19	125
2018	11 to 20 years in current department or agency	13	36	28	10	11	2	0	50	21	58
2018	More than 20 years in current department or agency	18	28	28	9	9	0	7	50	20	21
2017	Less than 3 years in current department or agency	39	39	10	6	1	0	3	81	8	100
2017	3 to 10 years in current department or agency	33	25	20	10	7	1	4	61	18	175
2017	11 to 20 years in current department or agency	16	25	30	14	10	4	0	43	26	49
2017	More than 20 years in current department or agency	20	20	23	27	6	3	0	41	35	30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	22	10	2	2	0	0	85	5	115
2019	3 to 10 years in current department or agency	53	27	10	5	3	0	3	81	8	124
2019	11 to 20 years in current department or agency	45	31	9	6	4	1	3	80	11	67
2019	More than 20 years in current department or agency	29	36	14	7	14	0	0	65	21	14
2018	Less than 3 years in current department or agency	65	21	8	2	2	0	2	88	3	115
2018	3 to 10 years in current department or agency	55	21	13	4	4	0	3	79	8	124
2018	11 to 20 years in current department or agency	39	31	13	9	5	2	2	72	14	58
2018	More than 20 years in current department or agency	37	33	14	0	9	0	7	76	10	21
2017	Less than 3 years in current department or agency	65	19	11	0	3	0	3	86	3	99
2017	3 to 10 years in current department or agency	48	19	15	10	4	0	4	70	14	174
2017	11 to 20 years in current department or agency	45	31	18	2	2	0	2	78	4	49
2017	More than 20 years in current department or agency	49	22	19	0	6	0	3	74	7	30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	79	9	1	1	3	0	7	95	4	114
2019	3 to 10 years in current department or agency	66	15	6	1	3	0	8	89	4	123
2019	11 to 20 years in current department or agency	55	26	3	6	0	2	8	90	6	65
2019	More than 20 years in current department or agency	57	14	7	7	14	0	0	71	22	14
2018	Less than 3 years in current department or agency	79	10	3	1	0	0	6	96	1	116
2018	3 to 10 years in current department or agency	71	15	5	0	2	1	5	92	2	125
2018	11 to 20 years in current department or agency	59	23	7	2	3	3	3	87	5	58
2018	More than 20 years in current department or agency	65	14	9	0	0	0	12	90	0	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	5	2	2	5	2	3	91	7	113
2019	3 to 10 years in current department or agency	71	12	7	3	5	1	1	84	8	123
2019	11 to 20 years in current department or agency	65	14	9	4	4	1	1	82	9	67
2019	More than 20 years in current department or agency	65	14	14	7	0	0	0	79	7	14
2018	Less than 3 years in current department or agency	73	12	6	3	1	1	3	89	5	116
2018	3 to 10 years in current department or agency	67	9	7	4	7	1	5	81	12	125
2018	11 to 20 years in current department or agency	53	18	14	2	9	3	2	74	11	58
2018	More than 20 years in current department or agency	82	5	9	0	4	0	0	86	4	21
2017	Less than 3 years in current department or agency	85	5	1	2	2	1	4	94	5	99
2017	3 to 10 years in current department or agency	67	11	9	4	3	2	3	83	8	175
2017	11 to 20 years in current department or agency	59	8	23	4	4	2	0	68	8	49
2017	More than 20 years in current department or agency	55	19	0	12	10	0	3	77	23	30

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	12	10	4	0	0	3	86	4	113
2019	3 to 10 years in current department or agency	41	38	12	4	4	0	1	80	8	123
2019	11 to 20 years in current department or agency	51	32	9	1	3	1	2	86	5	67
2019	More than 20 years in current department or agency	43	43	7	0	7	0	0	86	7	14
2018	Less than 3 years in current department or agency	62	21	7	4	3	0	4	86	6	117
2018	3 to 10 years in current department or agency	45	33	8	7	5	0	2	80	12	125
2018	11 to 20 years in current department or agency	36	31	20	5	5	2	2	70	10	56
2018	More than 20 years in current department or agency	58	33	4	0	5	0	0	91	5	21
2017	Less than 3 years in current department or agency	59	22	7	6	2	0	4	84	8	99
2017	3 to 10 years in current department or agency	46	31	12	5	4	0	2	79	9	175
2017	11 to 20 years in current department or agency	38	31	18	6	6	0	0	69	13	49
2017	More than 20 years in current department or agency	57	33	3	3	0	3	0	93	3	30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	10	12	4	4	0	4	79	8	111
2019	3 to 10 years in current department or agency	47	28	13	8	4	0	1	75	11	123
2019	11 to 20 years in current department or agency	53	25	9	7	4	1	0	80	11	67
2019	More than 20 years in current department or agency	50	29	7	0	14	0	0	79	14	14
2018	Less than 3 years in current department or agency	69	14	8	2	2	0	5	87	5	116
2018	3 to 10 years in current department or agency	53	18	9	9	8	0	3	73	18	125
2018	11 to 20 years in current department or agency	46	24	12	7	8	2	0	71	16	56
2018	More than 20 years in current department or agency	37	40	18	0	4	0	0	77	4	21
2017	Less than 3 years in current department or agency	76	9	4	4	2	1	4	90	6	99
2017	3 to 10 years in current department or agency	53	24	10	6	2	1	3	81	9	173
2017	11 to 20 years in current department or agency	51	22	8	16	2	0	0	73	18	49
2017	More than 20 years in current department or agency	51	23	13	7	6	0	0	74	13	30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	7	5	3	0	0	23	89	4	110
2019	3 to 10 years in current department or agency	51	12	5	2	1	1	29	90	3	121
2019	11 to 20 years in current department or agency	53	16	4	1	0	1	23	92	2	66
2019	More than 20 years in current department or agency	35	36	7	0	0	0	22	91	0	14
2018	Less than 3 years in current department or agency	58	5	4	1	0	0	31	92	2	116
2018	3 to 10 years in current department or agency	53	9	4	3	0	0	32	91	4	125
2018	11 to 20 years in current department or agency	42	12	10	2	2	2	31	80	5	55
2018	More than 20 years in current department or agency	40	19	14	0	0	0	27	81	0	21
2017	Less than 3 years in current department or agency	61	5	3	1	0	1	29	95	1	97
2017	3 to 10 years in current department or agency	53	12	1	1	1	0	32	96	2	174
2017	11 to 20 years in current department or agency	44	12	8	0	0	0	36	87	0	49
2017	More than 20 years in current department or agency	54	13	3	7	0	0	23	87	9	30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	16	8	0	0	0	2	92	0	112
2019	3 to 10 years in current department or agency	59	24	10	2	2	0	4	87	3	123
2019	11 to 20 years in current department or agency	62	21	7	1	1	1	5	89	3	66
2019	More than 20 years in current department or agency	43	50	0	0	0	0	7	100	0	14
2018	Less than 3 years in current department or agency	70	19	4	1	0	0	5	95	1	117
2018	3 to 10 years in current department or agency	63	19	5	1	3	1	7	89	5	126
2018	11 to 20 years in current department or agency	53	23	12	5	0	2	5	82	5	56
2018	More than 20 years in current department or agency	30	56	9	0	0	0	5	90	0	21
2017	Less than 3 years in current department or agency	64	25	2	3	0	0	6	95	3	98
2017	3 to 10 years in current department or agency	67	16	9	1	1	0	7	89	1	175
2017	11 to 20 years in current department or agency	60	25	2	0	2	0	10	96	2	49
2017	More than 20 years in current department or agency	83	3	7	3	0	0	3	90	3	30

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	16	3	4	6	2	3	86	10	112
2019	3 to 10 years in current department or agency	73	14	5	2	4	0	2	89	6	123
2019	11 to 20 years in current department or agency	77	14	2	0	1	1	5	96	2	67
2019	More than 20 years in current department or agency	86	7	0	0	0	0	7	100	0	14
2018	Less than 3 years in current department or agency	55	11	12	5	12	0	4	69	18	117
2018	3 to 10 years in current department or agency	71	9	3	6	5	0	5	85	12	126
2018	11 to 20 years in current department or agency	69	17	2	2	2	2	6	93	5	56
2018	More than 20 years in current department or agency	65	18	4	0	0	0	12	95	0	21
2017	Less than 3 years in current department or agency	47	17	13	7	13	0	3	66	21	99
2017	3 to 10 years in current department or agency	62	14	8	5	4	1	6	82	10	174
2017	11 to 20 years in current department or agency	70	16	2	5	0	0	6	92	6	49
2017	More than 20 years in current department or agency	90	3	3	0	0	0	3	97	0	30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	11	1	2	0	2	86	3	113
2019	3 to 10 years in current department or agency	42	36	18	3	1	0	0	78	4	123
2019	11 to 20 years in current department or agency	47	37	9	3	1	1	1	87	4	67
2019	More than 20 years in current department or agency	29	57	14	0	0	0	0	86	0	14
2018	Less than 3 years in current department or agency	46	31	19	1	1	0	2	78	2	116
2018	3 to 10 years in current department or agency	50	26	14	4	4	0	2	77	9	126
2018	11 to 20 years in current department or agency	31	48	12	2	2	3	3	84	3	56
2018	More than 20 years in current department or agency	27	51	9	5	0	0	7	85	5	21
2017	Less than 3 years in current department or agency	49	31	12	2	0	0	6	86	2	98
2017	3 to 10 years in current department or agency	57	23	12	3	1	1	4	84	4	175
2017	11 to 20 years in current department or agency	53	30	10	0	2	0	4	87	2	49
2017	More than 20 years in current department or agency	54	33	7	7	0	0	0	87	7	30

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	40	24	13	5	0	0	58	18	116
2019	3 to 10 years in current department or agency	14	28	39	16	3	0	0	42	19	124
2019	11 to 20 years in current department or agency	13	26	44	16	1	0	0	39	17	67
2019	More than 20 years in current department or agency	14	22	29	35	0	0	0	36	35	14
2018	Less than 3 years in current department or agency	19	33	33	11	1	0	2	53	12	116
2018	3 to 10 years in current department or agency	11	27	36	15	11	0	0	38	26	126
2018	11 to 20 years in current department or agency	10	23	38	14	12	3	0	34	26	58
2018	More than 20 years in current department or agency	19	23	45	9	4	0	0	42	14	21
2017	Less than 3 years in current department or agency	15	39	35	10	1	0	0	54	11	100
2017	3 to 10 years in current department or agency	10	30	38	17	5	0	1	40	22	175
2017	11 to 20 years in current department or agency	10	20	56	2	12	0	0	30	14	49
2017	More than 20 years in current department or agency	6	23	41	9	10	7	3	33	21	30

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	15	42	21	13	0	0	34	24	114
2019	3 to 10 years in current department or agency	13	23	37	20	7	0	0	26	36	123
2019	11 to 20 years in current department or agency	17	21	41	18	3	0	0	21	38	66
2019	More than 20 years in current department or agency	21	29	43	7	0	0	0	7	50	14
2018	Less than 3 years in current department or agency	5	20	36	26	13	0	1	39	24	115
2018	3 to 10 years in current department or agency	12	32	36	14	7	0	0	21	43	125
2018	11 to 20 years in current department or agency	11	28	44	15	2	2	0	16	39	57
2018	More than 20 years in current department or agency	15	36	39	5	5	0	0	10	51	19
2017	Less than 3 years in current department or agency	4	14	35	28	16	2	1	46	18	100
2017	3 to 10 years in current department or agency	11	20	40	22	6	0	1	28	32	175
2017	11 to 20 years in current department or agency	14	20	48	11	4	0	2	16	35	49
2017	More than 20 years in current department or agency	22	29	34	10	3	0	0	14	52	29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	11	5	5	0	1	79	10	116
2019	3 to 10 years in current department or agency	33	33	19	11	3	1	0	67	14	123
2019	11 to 20 years in current department or agency	35	38	15	9	3	0	0	73	12	67
2019	More than 20 years in current department or agency	36	36	21	0	7	0	0	72	7	14
2018	Less than 3 years in current department or agency	48	35	8	7	1	1	0	84	8	114
2018	3 to 10 years in current department or agency	44	38	10	7	1	1	0	83	8	126
2018	11 to 20 years in current department or agency	42	36	15	6	0	2	0	79	6	57
2018	More than 20 years in current department or agency	52	34	10	5	0	0	0	86	5	20
2017	Less than 3 years in current department or agency	48	40	4	5	1	2	0	89	6	100
2017	3 to 10 years in current department or agency	33	44	15	5	3	1	0	78	7	175
2017	11 to 20 years in current department or agency	37	40	10	8	4	0	0	77	12	49
2017	More than 20 years in current department or agency	33	34	13	13	6	0	0	68	19	30

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	30	10	12	6	2	1	71	18	115
2019	3 to 10 years in current department or agency	19	29	21	19	11	0	1	49	30	123
2019	11 to 20 years in current department or agency	18	35	15	27	6	0	0	52	33	67
2019	More than 20 years in current department or agency	36	22	7	21	14	0	0	57	35	14
2018	Less than 3 years in current department or agency	40	32	18	5	4	1	0	72	10	115
2018	3 to 10 years in current department or agency	27	30	13	16	14	0	0	57	30	125
2018	11 to 20 years in current department or agency	13	33	21	15	15	3	0	48	31	57
2018	More than 20 years in current department or agency	31	26	16	18	10	0	0	57	28	19
2017	Less than 3 years in current department or agency	29	44	13	5	5	4	0	77	10	100
2017	3 to 10 years in current department or agency	16	37	16	20	8	2	1	54	29	175
2017	11 to 20 years in current department or agency	17	34	19	12	16	2	0	52	29	49
2017	More than 20 years in current department or agency	14	34	26	7	17	0	3	49	24	29

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	115
2019	3 to 10 years in current department or agency	21	79	124
2019	11 to 20 years in current department or agency	18	82	67
2019	More than 20 years in current department or agency	29	71	14
2017	Less than 3 years in current department or agency	19	81	100
2017	3 to 10 years in current department or agency	30	70	175
2017	11 to 20 years in current department or agency	19	81	48
2017	More than 20 years in current department or agency	23	77	30
2014	Less than 3 years in current department or agency	13	87	96
2014	3 to 10 years in current department or agency	17	83	146
2014	11 to 20 years in current department or agency	30	70	38

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	92	8	15
2019	3 to 10 years in current department or agency	93	7	26
2017	Less than 3 years in current department or agency	85	15	18
2017	3 to 10 years in current department or agency	77	23	53
2014	Less than 3 years in current department or agency	76	24	13
2014	3 to 10 years in current department or agency	74	26	25
2014	11 to 20 years in current department or agency	81	19	11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	13	0	13	9	77	23	14
2019	3 to 10 years in current department or agency	44	25	8	14	9	69	23	24
2017	Less than 3 years in current department or agency	55	23	5	17	0	78	17	15
2017	3 to 10 years in current department or agency	63	32	0	2	2	95	5	40
2014	Less than 3 years in current department or agency	56	34	0	10	0	90	10	10
2014	3 to 10 years in current department or agency	43	28	18	5	5	72	10	18

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	24	24	13	25	0	0	15	85	116
2019	3 to 10 years in current department or agency	17	33	29	9	12	1	0	17	83	124
2019	11 to 20 years in current department or agency	31	32	24	6	4	1	1	32	68	67
2019	More than 20 years in current department or agency	29	50	7	7	7	0	0	29	71	14
2018	Less than 3 years in current department or agency	26	24	16	12	21	0	1	26	74	116
2018	3 to 10 years in current department or agency	34	25	24	10	6	1	1	34	66	126
2018	11 to 20 years in current department or agency	39	35	21	2	2	0	2	39	61	58
2018	More than 20 years in current department or agency	42	40	9	4	4	0	0	42	58	21
2017	Less than 3 years in current department or agency	17	18	25	17	20	1	2	17	83	100
2017	3 to 10 years in current department or agency	36	29	16	9	6	3	1	38	62	174
2017	11 to 20 years in current department or agency	44	21	16	6	8	2	2	46	54	49
2017	More than 20 years in current department or agency	55	13	20	0	9	0	3	57	43	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	80	20	98
2019	3 to 10 years in current department or agency	65	35	102

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	98
2019	3 to 10 years in current department or agency	46	54	102
2018	Less than 3 years in current department or agency	26	74	86
2018	3 to 10 years in current department or agency	36	64	82
2018	11 to 20 years in current department or agency	60	40	35
2018	More than 20 years in current department or agency	49	51	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	24	15	14	22	1	5	46	38	99
2019	3 to 10 years in current department or agency	20	34	19	13	12	0	3	55	26	101
2019	11 to 20 years in current department or agency	14	23	27	6	17	9	4	42	27	45
2019	More than 20 years in current department or agency	10	30	20	20	10	10	0	44	33	10
2018	Less than 3 years in current department or agency	19	29	13	20	12	1	6	52	35	86
2018	3 to 10 years in current department or agency	22	28	15	11	18	0	7	54	30	84
2018	11 to 20 years in current department or agency	29	26	19	10	3	3	11	64	14	34
2018	More than 20 years in current department or agency	9	40	9	25	8	0	9	54	37	11
2017	Less than 3 years in current department or agency	27	26	14	9	16	1	6	57	28	80
2017	3 to 10 years in current department or agency	19	26	13	15	13	3	12	52	32	103
2017	11 to 20 years in current department or agency	15	24	24	8	13	7	8	47	25	25
2017	More than 20 years in current department or agency	21	8	15	24	24	0	8	31	52	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	13	11	19	39	5	5	23	64	99
2019	3 to 10 years in current department or agency	8	9	20	19	38	2	5	18	61	101
2019	11 to 20 years in current department or agency	5	11	25	17	26	7	9	19	51	45
2019	More than 20 years in current department or agency	0	0	40	40	10	10	0	0	56	10
2018	Less than 3 years in current department or agency	3	11	11	25	42	3	5	15	74	85
2018	3 to 10 years in current department or agency	2	7	14	20	48	5	4	10	75	84
2018	11 to 20 years in current department or agency	3	21	19	15	17	10	15	32	43	34
2018	More than 20 years in current department or agency	0	0	9	48	26	17	0	0	89	11
2017	Less than 3 years in current department or agency	2	7	7	12	51	3	18	12	79	80
2017	3 to 10 years in current department or agency	4	8	18	15	43	2	10	13	66	104
2017	11 to 20 years in current department or agency	3	0	34	12	27	11	12	4	51	26
2017	More than 20 years in current department or agency	0	0	8	16	55	0	21	0	90	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	20	14	9	9	1	12	63	21	116
2019	3 to 10 years in current department or agency	34	17	15	19	9	0	6	55	30	122
2019	11 to 20 years in current department or agency	36	22	12	10	13	1	6	62	25	67
2019	More than 20 years in current department or agency	64	7	0	7	22	0	0	71	29	14
2018	Less than 3 years in current department or agency	39	18	17	8	8	0	10	63	18	117
2018	3 to 10 years in current department or agency	39	17	14	13	13	0	3	58	27	126
2018	11 to 20 years in current department or agency	47	14	8	15	9	0	7	65	26	58
2018	More than 20 years in current department or agency	39	10	5	19	19	0	8	53	42	20

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Parole Board of Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment