2019 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 38 0 13 0 0 0 87 13 45
2019 Non-supervisor 39 40 5 12 4 0 0 79 16 124
2017 Supervisor 28 47 7 16 2 0 0 75 18 45
2017 Non-supervisor 22 45 7 18 8 0 0 67 25 144
2014 Supervisor 49 46 2 2 0 0 0 95 2 43
2014 Non-supervisor 27 47 9 13 4 1 0 74 17 138
2011 Supervisor 49 44 4 4 0 0 0 93 4 53
2011 Non-supervisor 33 49 5 11 2 0 0 82 13 129
2008 Supervisor 42 50 4 4 0 0 0 92 4 52
2008 Non-supervisor 36 47 3 9 5 0 0 83 14 135

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 28 4 2 0 0 0 94 2 45
2019 Non-supervisor 69 19 3 6 2 1 0 88 9 124
2017 Supervisor 55 36 2 2 5 0 0 91 7 45
2017 Non-supervisor 64 18 11 3 3 0 1 83 6 144
2014 Supervisor 65 31 2 2 0 0 0 95 2 43
2014 Non-supervisor 64 17 4 10 3 1 2 83 13 138
2011 Supervisor 70 17 4 10 0 0 0 87 10 53
2011 Non-supervisor 60 13 12 8 4 0 2 75 12 129
2008 Supervisor 67 13 4 13 2 0 0 81 15 52
2008 Non-supervisor 62 21 6 4 5 1 1 85 9 135

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 28 2 6 2 0 0 89 8 45
2019 Non-supervisor 54 29 7 7 2 0 0 83 10 123
2017 Supervisor 57 30 2 9 2 0 0 86 11 45
2017 Non-supervisor 42 34 8 10 6 0 0 76 16 143
2014 Supervisor 58 26 7 7 2 0 0 84 10 43
2014 Non-supervisor 46 33 7 8 6 0 0 79 14 138
2011 Supervisor 60 33 4 2 2 0 0 93 4 52
2011 Non-supervisor 48 30 11 8 4 0 0 78 11 129

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 41 9 5 0 0 0 87 5 45
2019 Non-supervisor 33 34 15 14 4 0 0 67 18 124
2018 Supervisor 47 36 10 5 3 0 0 82 8 39
2018 Non-supervisor 27 32 11 15 14 0 1 59 29 122
2017 Supervisor 44 31 12 7 7 0 0 74 14 45
2017 Non-supervisor 23 32 17 20 8 0 1 55 28 144
2014 Supervisor 39 39 10 12 0 0 0 79 12 43
2014 Non-supervisor 23 38 12 17 9 1 1 62 26 138
2011 Supervisor 46 35 13 4 0 0 2 83 4 53
2011 Non-supervisor 30 44 9 10 6 1 1 74 16 128
2008 Supervisor 40 38 12 6 2 0 2 80 8 52
2008 Non-supervisor 24 43 10 13 7 0 2 68 21 135

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 38 2 0 0 0 0 98 0 45
2019 Non-supervisor 47 32 9 9 2 0 1 80 11 124
2017 Supervisor 44 44 0 5 7 0 0 88 12 45
2017 Non-supervisor 37 36 10 13 4 0 0 73 17 142
2014 Supervisor 62 28 7 0 2 0 0 91 2 43
2014 Non-supervisor 44 36 9 8 3 1 0 80 11 138

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 33 11 9 5 0 0 76 13 45
2019 Non-supervisor 55 29 9 3 2 0 1 85 6 123
2018 Supervisor 39 41 12 5 3 0 0 80 8 39
2018 Non-supervisor 47 35 6 7 4 0 1 84 11 118
2017 Supervisor 33 43 8 7 7 2 0 77 14 45
2017 Non-supervisor 48 28 13 6 5 0 0 76 11 142
2014 Supervisor 42 40 14 5 0 0 0 81 5 43
2014 Non-supervisor 36 36 11 10 5 0 1 73 15 138
2011 Supervisor 37 48 8 6 2 0 0 85 7 53
2011 Non-supervisor 39 36 14 4 4 1 2 77 8 129

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 30 5 5 4 0 0 87 9 45
2019 Non-supervisor 54 24 14 6 3 0 0 77 9 123
2018 Supervisor 55 22 12 10 0 0 0 78 10 39
2018 Non-supervisor 43 34 6 11 5 0 0 78 16 121
2017 Supervisor 46 38 5 9 2 0 0 84 11 45
2017 Non-supervisor 43 35 11 5 6 0 0 78 11 144
2014 Supervisor 58 28 5 9 0 0 0 86 9 43
2014 Non-supervisor 41 37 10 10 2 0 0 78 12 138
2011 Supervisor 62 30 4 4 0 0 0 93 4 53
2011 Non-supervisor 47 40 5 7 2 0 0 86 9 129
2008 Supervisor 60 33 8 0 0 0 0 92 0 52
2008 Non-supervisor 47 37 8 5 4 0 0 83 9 133

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 34 9 15 11 0 2 64 27 45
2019 Non-supervisor 30 32 19 10 9 0 0 62 19 122
2018 Supervisor 28 37 12 17 5 0 0 65 22 39
2018 Non-supervisor 35 24 17 11 14 0 0 59 25 122
2017 Supervisor 24 38 10 12 14 2 0 63 26 45
2017 Non-supervisor 28 31 13 16 10 0 1 60 27 144
2014 Supervisor 33 28 21 16 2 0 0 61 19 43
2014 Non-supervisor 26 31 15 14 12 1 1 58 26 138
2011 Supervisor 21 41 17 19 2 0 0 62 21 52
2011 Non-supervisor 21 39 20 12 9 0 0 60 20 129

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 38 6 9 2 0 0 82 11 45
2019 Non-supervisor 35 37 12 10 5 0 1 73 15 122
2018 Supervisor 47 31 5 15 2 0 0 78 17 39
2018 Non-supervisor 29 42 13 8 8 0 0 71 16 122
2017 Supervisor 35 45 5 11 5 0 0 79 16 45
2017 Non-supervisor 28 40 12 14 6 0 1 68 20 144

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 21 4 7 0 0 0 89 7 45
2019 Non-supervisor 56 27 9 6 2 0 0 83 8 122
2018 Supervisor 75 15 8 2 0 0 0 90 2 39
2018 Non-supervisor 51 35 6 5 3 0 0 86 9 118
2017 Supervisor 61 23 9 2 2 3 0 86 5 45
2017 Non-supervisor 48 33 10 4 4 1 0 82 8 143
2014 Supervisor 77 14 9 0 0 0 0 91 0 43
2014 Non-supervisor 46 36 11 5 2 0 0 82 7 138
2011 Supervisor 61 28 7 2 2 0 0 89 4 53
2011 Non-supervisor 42 43 10 4 1 0 0 85 5 129
2008 Supervisor 67 29 2 0 2 0 0 96 2 52
2008 Non-supervisor 50 36 9 2 2 1 0 87 4 135

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 43 9 5 7 0 0 79 12 44
2019 Non-supervisor 39 33 8 11 7 0 0 73 19 121
2018 Supervisor 34 33 15 10 8 0 0 68 17 39
2018 Non-supervisor 32 29 15 10 15 0 0 61 25 119
2017 Supervisor 29 42 5 15 9 0 0 71 25 45
2017 Non-supervisor 32 34 14 10 10 0 0 66 20 144

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 25 2 0 2 0 0 95 2 45
2019 Non-supervisor 66 16 14 4 1 0 0 81 5 122
2018 Supervisor 59 31 8 3 0 0 0 90 3 39
2018 Non-supervisor 61 28 5 4 2 0 0 89 6 119
2017 Supervisor 69 26 2 2 0 0 0 95 2 44
2017 Non-supervisor 58 29 8 3 2 0 0 87 5 144
2014 Supervisor 74 26 0 0 0 0 0 100 0 43
2014 Non-supervisor 63 28 5 3 1 0 0 91 4 137
2011 Supervisor 82 15 2 2 0 0 0 96 2 53
2011 Non-supervisor 67 26 5 2 0 0 0 93 2 129

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 40 9 7 4 0 0 79 11 44
2019 Non-supervisor 39 32 8 11 9 0 1 72 20 121
2018 Supervisor 54 29 5 5 7 0 0 83 12 39
2018 Non-supervisor 26 34 14 12 14 0 0 60 26 120
2017 Supervisor 40 42 7 9 2 0 0 82 12 45
2017 Non-supervisor 33 28 14 15 10 0 1 61 24 144
2014 Supervisor 37 42 12 5 5 0 0 79 10 43
2014 Non-supervisor 18 44 12 13 10 1 1 64 24 138
2011 Supervisor 54 35 5 4 0 0 2 91 4 53
2011 Non-supervisor 31 44 13 7 5 0 0 75 12 128

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 38 5 9 6 0 0 80 16 45
2019 Non-supervisor 34 33 12 12 9 0 1 68 21 122
2018 Supervisor 50 24 16 3 8 0 0 74 10 38
2018 Non-supervisor 28 26 21 13 12 0 0 54 25 119
2017 Supervisor 33 32 16 9 9 0 0 65 18 45
2017 Non-supervisor 31 36 15 7 11 0 1 67 18 144
2014 Supervisor 41 33 17 5 5 0 0 74 9 43
2014 Non-supervisor 29 33 16 9 13 1 1 63 21 138

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 59 0 9 4 0 0 87 13 44
2019 Non-supervisor 39 35 12 10 4 0 0 74 14 122
2018 Supervisor 41 32 12 7 8 0 0 73 15 39
2018 Non-supervisor 30 28 19 14 9 0 0 58 23 119
2017 Supervisor 33 40 9 14 5 0 0 72 18 45
2017 Non-supervisor 32 35 13 8 11 0 1 68 19 143
2014 Supervisor 41 43 9 2 5 0 0 84 7 43
2014 Non-supervisor 29 35 13 15 7 0 0 64 22 138
2011 Supervisor 38 43 13 6 0 0 0 81 6 53
2011 Non-supervisor 40 35 17 4 3 0 1 76 7 129

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 36 5 6 2 0 0 87 9 45
2019 Non-supervisor 55 28 12 5 1 0 0 82 6 124
2018 Supervisor 58 25 8 7 3 0 0 82 10 39
2018 Non-supervisor 44 38 12 5 2 0 0 82 6 120
2017 Supervisor 55 27 9 5 4 0 0 82 9 45
2017 Non-supervisor 49 32 11 5 3 0 0 81 8 143
2014 Supervisor 58 30 5 2 2 2 0 90 5 43
2014 Non-supervisor 48 34 10 6 1 0 0 82 8 137
2011 Supervisor 76 17 6 2 0 0 0 93 2 53
2011 Non-supervisor 50 40 5 5 0 0 0 90 5 129
2008 Supervisor 62 35 4 0 0 0 0 96 0 52
2008 Non-supervisor 48 39 5 4 2 1 0 88 7 135

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 35 28 15 17 0 0 39 33 45
2019 Non-supervisor 41 26 20 7 4 2 0 69 11 122
2018 Supervisor 10 15 41 25 9 0 0 25 33 39
2018 Non-supervisor 41 35 11 9 3 0 1 76 12 119
2017 Supervisor 20 27 24 8 15 4 2 50 25 45
2017 Non-supervisor 34 38 19 2 3 2 1 75 5 144
2014 Supervisor 12 44 28 14 2 0 0 56 16 43
2014 Non-supervisor 33 39 17 6 3 1 2 74 10 137
2011 Supervisor 15 40 23 11 7 0 4 57 19 53
2011 Non-supervisor 31 42 21 4 2 1 0 73 6 129
2008 Supervisor 12 42 23 19 4 0 0 54 23 52
2008 Non-supervisor 32 41 16 6 4 0 1 74 10 135

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 24 39 16 13 0 0 30 31 44
2019 Non-supervisor 9 28 36 18 7 1 1 25 38 124
2018 Supervisor 10 23 34 26 7 0 0 33 33 39
2018 Non-supervisor 9 21 42 18 7 1 3 26 31 119
2017 Supervisor 2 27 43 23 2 0 2 26 30 45
2017 Non-supervisor 9 24 38 17 9 1 1 27 34 144
2014 Supervisor 0 25 45 25 2 2 0 28 26 43
2014 Non-supervisor 9 28 31 22 8 3 0 31 38 138
2011 Supervisor 0 18 55 20 4 0 2 25 19 53
2011 Non-supervisor 5 21 44 21 9 1 0 30 26 129
2008 Supervisor 8 17 48 23 4 0 0 27 25 52
2008 Non-supervisor 5 24 36 24 8 1 1 33 30 135

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 7 22 38 27 0 2 66 12 44
2019 Non-supervisor 5 15 33 25 20 2 0 46 21 123
2018 Supervisor 5 18 28 23 25 0 0 49 23 39
2018 Non-supervisor 8 20 31 23 13 3 2 38 29 118
2017 Supervisor 2 14 27 40 17 0 0 57 16 45
2017 Non-supervisor 7 15 31 26 16 2 3 44 24 144
2014 Supervisor 2 12 23 28 28 5 2 60 15 43
2014 Non-supervisor 4 12 24 32 21 6 1 57 17 138
2011 Supervisor 2 6 40 26 18 0 9 48 8 52
2011 Non-supervisor 3 8 25 37 23 2 2 62 11 128
2008 Supervisor 0 13 33 38 15 0 0 54 13 52
2008 Non-supervisor 5 14 24 32 19 1 5 54 21 133

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 9 44 19 17 0 0 35 20 44
2019 Non-supervisor 20 12 32 17 12 5 2 31 35 123
2018 Supervisor 8 21 18 23 24 2 3 50 31 39
2018 Non-supervisor 18 20 28 22 8 2 3 31 39 116
2017 Supervisor 13 16 32 17 21 0 0 38 30 45
2017 Non-supervisor 18 25 22 20 11 1 3 33 44 143
2014 Supervisor 12 15 19 24 26 2 2 52 28 42
2014 Non-supervisor 16 30 24 17 9 3 1 27 48 138
2011 Supervisor 11 28 24 19 14 0 4 34 41 53
2011 Non-supervisor 14 28 25 19 13 1 1 32 43 129
2008 Supervisor 8 15 27 35 13 0 2 49 24 52
2008 Non-supervisor 16 22 28 18 11 1 4 31 40 134

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 8 45 23 4 0 0 27 29 45
2019 Non-supervisor 5 13 35 28 16 2 1 46 19 124
2018 Supervisor 18 16 29 28 10 0 0 38 33 39
2018 Non-supervisor 11 14 32 29 11 1 3 41 26 118
2017 Supervisor 7 17 39 32 5 0 0 37 24 45
2017 Non-supervisor 9 13 36 26 13 0 3 40 22 143
2014 Supervisor 5 9 54 14 13 2 2 29 14 43
2014 Non-supervisor 10 14 28 31 12 3 2 45 25 137
2011 Supervisor 2 19 37 23 16 0 4 40 21 53
2011 Non-supervisor 5 12 33 35 14 1 1 50 17 128
2008 Supervisor 4 17 44 25 8 2 0 33 22 52
2008 Non-supervisor 7 11 31 35 13 1 1 49 19 134

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 30 30 17 4 0 0 21 50 44
2019 Non-supervisor 14 19 31 19 16 2 1 35 34 124
2018 Supervisor 27 23 35 10 5 0 0 15 51 39
2018 Non-supervisor 21 27 28 12 9 1 3 22 49 118
2017 Supervisor 23 24 36 7 4 2 4 12 50 45
2017 Non-supervisor 14 24 35 16 7 1 3 24 39 144
2014 Supervisor 21 24 40 9 2 2 2 12 46 43
2014 Non-supervisor 12 20 29 23 10 4 3 35 34 138
2011 Supervisor 11 40 21 19 6 0 4 26 53 53
2011 Non-supervisor 13 21 33 23 9 0 2 33 34 128
2008 Supervisor 10 27 42 19 2 0 0 21 37 52
2008 Non-supervisor 10 20 32 21 12 1 5 35 31 133

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 11 25 33 25 0 0 57 18 44
2019 Non-supervisor 5 14 25 32 14 5 5 51 21 124
2018 Supervisor 15 22 26 23 10 0 3 34 38 39
2018 Non-supervisor 14 19 28 24 11 2 3 37 34 117
2017 Supervisor 5 9 32 33 18 4 0 52 15 45
2017 Non-supervisor 5 7 33 33 15 3 3 52 13 142
2014 Supervisor 2 9 30 37 14 2 5 55 13 43
2014 Non-supervisor 3 9 29 31 19 6 4 55 14 138
2011 Supervisor 8 18 24 25 15 2 8 45 28 53
2011 Non-supervisor 5 14 28 28 22 1 3 52 19 129
2008 Supervisor 8 10 25 37 13 2 6 54 19 52
2008 Non-supervisor 10 13 27 23 20 3 5 46 24 133

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 16 37 23 14 2 0 37 25 44
2019 Non-supervisor 17 18 37 10 14 5 0 25 36 124
2018 Supervisor 12 16 23 36 10 2 0 47 29 39
2018 Non-supervisor 18 23 30 18 7 2 2 26 42 118
2017 Supervisor 9 5 46 22 15 4 0 38 14 45
2017 Non-supervisor 17 27 30 13 11 1 1 25 45 144
2014 Supervisor 7 21 31 18 20 0 2 40 29 43
2014 Non-supervisor 21 22 23 17 10 4 3 29 46 138

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 0 14 31 51 4 0 0 55 14 44
2019 Non-supervisor 7 17 30 29 13 2 1 43 25 124
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 13 11 5 0 0 0 84 5 45
2019 Non-supervisor 67 21 4 2 5 1 1 89 6 123
2017 Supervisor 69 22 2 7 0 0 0 91 7 45
2017 Non-supervisor 64 19 7 5 5 0 1 84 10 144
2014 Supervisor 69 19 5 5 2 0 0 88 7 43
2014 Non-supervisor 60 17 7 4 3 0 8 84 8 138
2011 Supervisor 79 11 4 4 2 0 0 90 6 53
2011 Non-supervisor 59 19 9 5 3 0 4 82 9 128
2008 Supervisor 67 17 4 6 2 0 4 88 8 52
2008 Non-supervisor 61 16 9 3 4 1 7 82 8 135

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 36 17 2 9 5 2 69 12 45
2019 Non-supervisor 34 14 14 15 18 4 2 51 34 124
2018 Supervisor 39 29 15 7 8 0 2 69 15 39
2018 Non-supervisor 22 21 10 15 20 4 7 48 40 121
2017 Supervisor 27 27 13 11 11 11 0 60 25 45
2017 Non-supervisor 26 23 11 10 22 3 4 54 35 144
2014 Supervisor 28 35 12 14 7 0 5 66 22 43
2014 Non-supervisor 22 23 17 11 15 5 7 51 29 138

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 30 11 2 2 0 0 85 5 45
2019 Non-supervisor 48 17 13 11 8 2 0 67 20 124
2018 Supervisor 54 26 5 15 0 0 0 80 15 39
2018 Non-supervisor 37 22 10 12 19 1 0 59 31 121
2017 Supervisor 48 36 4 7 5 0 0 84 12 44
2017 Non-supervisor 42 29 8 9 12 1 0 71 21 144
2014 Supervisor 34 49 10 5 2 0 0 83 7 43
2014 Non-supervisor 35 29 10 14 9 1 1 65 24 137

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 36 4 4 2 0 0 89 7 44
2019 Non-supervisor 50 25 6 11 6 1 0 76 18 124
2018 Supervisor 40 40 10 10 0 0 0 79 10 38
2018 Non-supervisor 43 27 6 16 9 0 0 69 25 118
2017 Supervisor 41 39 11 6 2 0 0 80 9 45
2017 Non-supervisor 40 33 6 13 8 1 0 73 21 144
2014 Supervisor 30 46 12 7 5 0 0 76 12 43
2014 Non-supervisor 47 34 4 8 5 0 1 83 13 138

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 41 7 4 2 0 0 87 6 45
2019 Non-supervisor 49 23 13 11 2 2 0 73 13 123
2018 Supervisor 48 35 12 5 0 0 0 82 5 39
2018 Non-supervisor 44 31 12 6 5 1 1 77 11 121
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 23 11 2 2 0 7 83 5 45
2019 Non-supervisor 52 22 9 6 3 2 5 80 10 124

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 27 5 13 2 0 2 79 16 45
2019 Non-supervisor 50 21 11 11 5 0 2 73 16 123
2018 Supervisor 41 38 8 5 2 2 3 84 8 39
2018 Non-supervisor 42 24 15 5 11 1 1 68 17 121
2017 Supervisor 27 42 11 9 7 2 2 72 17 45
2017 Non-supervisor 43 25 14 12 6 0 1 68 18 144
2014 Supervisor 25 42 21 9 2 0 0 67 12 43
2014 Non-supervisor 38 30 10 8 9 3 1 71 18 138
2011 Supervisor 26 40 17 13 0 0 4 69 14 53
2011 Non-supervisor 31 38 17 5 7 0 1 70 13 128
2008 Supervisor 27 44 13 10 6 0 0 71 15 52
2008 Non-supervisor 27 39 13 9 10 0 1 67 19 135

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 20 5 9 7 0 2 79 16 45
2019 Non-supervisor 61 17 10 6 3 2 1 80 9 124
2018 Supervisor 47 35 2 10 2 0 3 85 13 39
2018 Non-supervisor 46 20 16 5 10 1 2 68 15 120
2017 Supervisor 42 33 11 2 7 4 0 78 10 45
2017 Non-supervisor 49 24 15 5 5 2 1 75 10 144
2014 Supervisor 42 39 10 2 2 2 2 85 5 43
2014 Non-supervisor 45 24 8 11 7 4 2 73 18 138
2011 Supervisor 52 26 11 6 0 2 4 82 6 53
2011 Non-supervisor 49 29 9 7 4 1 0 79 11 129
2008 Supervisor 42 38 4 8 6 2 0 82 14 52
2008 Non-supervisor 41 27 16 5 7 2 1 70 13 135

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 13 2 11 11 0 2 75 23 45
2019 Non-supervisor 55 21 8 9 6 1 0 76 15 119
2018 Supervisor 57 20 5 8 7 0 3 80 15 39
2018 Non-supervisor 43 30 6 12 8 0 1 73 20 119
2017 Supervisor 39 31 16 9 5 0 0 70 14 45
2017 Non-supervisor 53 16 13 9 7 0 1 70 17 144
2014 Supervisor 44 35 12 7 2 0 0 79 10 43
2014 Non-supervisor 41 32 9 8 7 3 1 75 16 138
2011 Supervisor 45 38 9 4 0 0 4 86 4 52
2011 Non-supervisor 45 33 10 8 4 0 0 78 12 128
2008 Supervisor 42 35 8 6 6 0 4 80 12 52
2008 Non-supervisor 38 36 11 5 8 1 1 75 14 135

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 9 2 0 0 2 2 98 0 45
2019 Non-supervisor 83 10 3 1 1 0 2 94 2 122
2017 Supervisor 86 14 0 0 0 0 0 100 0 45
2017 Non-supervisor 79 12 4 1 2 0 2 93 3 144
2014 Supervisor 78 17 0 5 0 0 0 95 5 42
2014 Non-supervisor 74 11 5 2 2 0 6 91 4 137
2011 Supervisor 79 15 4 0 0 0 2 96 0 52
2011 Non-supervisor 72 13 8 1 1 1 5 89 2 128
2008 Supervisor 75 10 6 4 4 0 2 86 8 52
2008 Non-supervisor 81 6 6 1 1 1 4 91 2 135

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 17 0 4 0 0 2 96 4 45
2019 Non-supervisor 81 11 1 4 2 0 2 93 6 124
2017 Supervisor 45 30 9 5 2 2 7 82 8 45
2017 Non-supervisor 59 22 9 3 3 1 3 84 7 143
2014 Supervisor 45 29 5 5 7 2 7 82 13 42
2014 Non-supervisor 58 19 7 7 3 2 2 81 11 138
2011 Supervisor 44 33 8 0 4 0 11 87 4 52
2011 Non-supervisor 52 26 10 9 2 1 0 78 12 129

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 21 12 2 9 0 2 77 11 45
2019 Non-supervisor 71 16 9 2 1 1 0 88 3 123
2018 Supervisor 44 28 7 7 10 0 3 74 18 39
2018 Non-supervisor 52 22 10 4 9 2 1 76 13 120
2017 Supervisor 45 26 17 5 7 0 0 71 12 45
2017 Non-supervisor 56 24 10 4 6 1 1 81 10 143

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 20 5 13 0 0 2 82 14 45
2019 Non-supervisor 61 18 8 9 3 0 1 80 12 124
2018 Supervisor 48 26 8 10 3 0 6 78 13 38
2018 Non-supervisor 48 21 9 9 11 0 2 70 20 121
2017 Supervisor 46 31 9 5 9 0 0 77 14 45
2017 Non-supervisor 54 18 10 9 8 0 1 72 17 142
2014 Supervisor 44 33 12 7 5 0 0 77 12 43
2014 Non-supervisor 49 24 7 8 10 1 1 75 18 138

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 50 16 10 4 0 2 69 15 45
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 36 16 14 2 0 0 68 16 45
2019 Non-supervisor 31 24 18 9 11 7 0 59 22 124
2018 Supervisor 40 37 5 12 5 0 0 78 18 39
2018 Non-supervisor 27 19 18 14 13 7 1 50 30 122
2017 Supervisor 30 29 9 14 7 11 0 66 24 45
2017 Non-supervisor 19 32 14 15 13 8 0 55 30 144
2014 Supervisor 39 37 2 14 5 2 0 78 19 43
2014 Non-supervisor 30 29 11 15 4 11 0 66 21 138
2011 Supervisor 44 36 9 7 2 2 0 81 9 53
2011 Non-supervisor 32 27 16 8 5 11 1 67 15 129

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 36 21 2 9 0 0 68 11 45
2019 Non-supervisor 26 26 16 18 13 2 0 52 31 124
2018 Supervisor 42 36 5 7 10 0 0 78 18 39
2018 Non-supervisor 21 20 18 18 20 2 1 43 39 122
2017 Supervisor 30 33 13 10 11 2 0 65 22 45
2017 Non-supervisor 18 26 16 18 21 1 0 44 39 144
2014 Supervisor 30 42 10 7 9 0 2 73 17 43
2014 Non-supervisor 27 29 13 18 10 4 0 58 29 138
2011 Supervisor 47 37 8 6 2 0 0 85 8 53
2011 Non-supervisor 28 31 15 15 9 2 0 60 24 129
2008 Supervisor 29 33 15 12 10 2 0 63 22 52
2008 Non-supervisor 17 34 12 12 21 4 0 53 35 135

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 52 9 11 4 0 0 75 16 45
2019 Non-supervisor 23 20 20 22 14 2 0 44 36 123
2018 Supervisor 28 39 12 10 8 2 0 69 18 39
2018 Non-supervisor 16 22 15 24 14 7 2 42 42 122
2017 Supervisor 23 37 11 16 7 6 0 64 24 45
2017 Non-supervisor 15 18 20 23 19 4 0 35 44 144
2014 Supervisor 23 44 9 12 7 5 0 70 20 43
2014 Non-supervisor 17 29 16 24 6 7 0 50 33 138
2011 Supervisor 25 47 18 6 2 2 0 73 8 53
2011 Non-supervisor 16 37 18 19 7 3 0 54 27 129
2008 Supervisor 19 42 25 6 6 2 0 63 12 52
2008 Non-supervisor 7 30 21 19 17 5 0 39 38 135

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 49 9 14 9 0 0 68 23 45
2019 Non-supervisor 20 26 16 15 19 4 0 48 35 124
2018 Supervisor 30 49 8 2 10 0 0 79 13 39
2018 Non-supervisor 19 25 15 18 20 3 1 46 39 121
2017 Supervisor 27 40 12 7 14 0 0 67 21 45
2017 Non-supervisor 16 28 19 16 19 2 0 44 36 144
2014 Supervisor 30 37 14 9 7 2 0 69 17 43
2014 Non-supervisor 22 20 16 19 12 10 0 47 35 137
2011 Supervisor 36 36 13 7 2 6 0 76 10 53
2011 Non-supervisor 19 37 15 15 10 4 0 58 26 129
2008 Supervisor 29 46 12 8 2 4 0 78 10 52
2008 Non-supervisor 19 38 16 17 10 1 0 57 27 134

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 20 13 0 0 0 0 87 0 45
2019 Non-supervisor 68 21 2 1 3 4 0 93 4 124
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 39 7 6 2 0 0 84 9 45
2019 Non-supervisor 40 37 13 4 5 1 0 78 9 124
2018 Supervisor 60 27 5 5 3 0 0 87 8 39
2018 Non-supervisor 34 34 17 10 4 1 0 69 14 122
2017 Supervisor 46 38 7 5 5 0 0 84 10 45
2017 Non-supervisor 37 37 12 9 5 0 0 74 15 143
2014 Supervisor 53 35 5 5 2 0 0 88 7 43
2014 Non-supervisor 38 42 9 5 4 3 0 82 9 138
2011 Supervisor 67 29 4 0 0 0 0 96 0 53
2011 Non-supervisor 38 39 9 8 4 2 0 79 13 129

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 35 23 23 6 0 0 48 29 45
2019 Non-supervisor 17 24 21 24 10 4 0 43 35 124

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 35 16 2 7 0 0 75 9 44
2019 Non-supervisor 27 29 17 15 9 1 2 58 24 124
2018 Supervisor 56 29 5 5 5 0 0 85 10 39
2018 Non-supervisor 24 37 14 10 11 4 1 63 22 122
2017 Supervisor 41 24 4 14 9 6 0 70 25 44
2017 Non-supervisor 31 38 10 8 9 4 0 71 18 144
2014 Supervisor 53 35 2 7 2 0 0 88 9 43
2014 Non-supervisor 31 32 13 12 7 4 2 66 20 138
2011 Supervisor 51 33 2 2 2 8 2 94 4 53
2011 Non-supervisor 37 29 13 9 5 4 2 71 15 129
2008 Supervisor 52 25 10 8 4 2 0 78 12 52
2008 Non-supervisor 33 30 11 10 10 4 1 67 21 135

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 46 13 14 4 0 0 69 18 45
2019 Non-supervisor 34 26 16 15 5 4 0 63 21 122
2018 Supervisor 37 34 16 7 5 0 0 72 12 39
2018 Non-supervisor 24 38 16 10 10 2 0 64 20 121

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 24 21 10 16 2 4 50 28 43
2019 Non-supervisor 24 19 16 15 12 11 2 50 31 124
2018 Supervisor 34 25 7 12 9 2 10 68 24 39
2018 Non-supervisor 20 15 23 16 11 14 2 42 32 122
2017 Supervisor 25 24 19 13 9 5 4 54 25 45
2017 Non-supervisor 16 25 16 13 14 13 3 48 33 144
2014 Supervisor 29 19 18 12 7 10 5 57 22 43
2014 Non-supervisor 18 20 18 11 15 13 5 46 32 138
2011 Supervisor 22 34 19 6 4 9 8 67 11 53
2011 Non-supervisor 22 22 8 11 12 21 5 59 31 129

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 52 11 7 4 0 0 78 11 45
2019 Non-supervisor 25 27 16 10 19 3 1 54 29 123
2018 Supervisor 32 35 18 8 8 0 0 67 15 39
2018 Non-supervisor 19 20 16 15 22 7 1 41 41 122
2017 Supervisor 31 39 4 12 14 0 0 70 26 45
2017 Non-supervisor 21 22 19 15 18 4 0 45 34 144
2014 Supervisor 37 25 21 2 12 2 0 64 14 43
2014 Non-supervisor 18 28 23 15 11 5 1 48 27 137
2011 Supervisor 31 35 19 9 2 4 0 68 12 53
2011 Non-supervisor 22 37 14 12 13 1 0 60 25 128
2008 Supervisor 24 41 12 8 12 2 2 67 20 51
2008 Non-supervisor 16 33 16 10 23 2 1 50 34 135

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 14 18 25 20 0 10 30 50 45
2019 Non-supervisor 12 15 18 17 28 3 7 30 50 124
2018 Supervisor 15 20 16 13 23 0 13 40 42 39
2018 Non-supervisor 8 14 19 17 33 3 6 24 55 121
2017 Supervisor 12 15 13 22 28 4 6 30 56 45
2017 Non-supervisor 8 19 20 16 30 1 7 28 50 144
2014 Supervisor 18 21 17 14 28 2 0 40 43 43
2014 Non-supervisor 10 22 13 18 25 8 4 36 49 138
2011 Supervisor 19 6 23 21 26 0 6 27 49 53
2011 Non-supervisor 5 28 14 19 28 2 3 35 50 128
2008 Supervisor 0 23 19 27 25 4 2 24 55 52
2008 Non-supervisor 7 19 16 12 42 1 2 27 56 135

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 25 7 4 2 0 0 86 7 44
2019 Non-supervisor 56 27 10 2 0 2 3 87 3 124

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 7 2 5 0 0 9 93 5 44
2019 Non-supervisor 64 7 2 3 6 4 14 86 11 123

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 16 5 4 2 2 0 88 7 44
2019 Non-supervisor 42 20 19 2 10 2 5 67 13 124

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 11 9 7 2 2 2 81 9 44
2019 Non-supervisor 38 18 13 7 15 4 6 62 24 122

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 11 7 9 5 0 11 77 15 44
2019 Non-supervisor 45 14 14 4 9 5 9 68 15 124

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 75 9 7 0 5 0 4 88 5 44
2019 Non-supervisor 68 9 8 2 2 3 7 86 4 124

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 12 9 7 0 0 2 84 7 44
2019 Non-supervisor 66 8 3 3 7 7 6 85 11 124

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 93 0 2 0 0 0 4 98 0 44
2019 Non-supervisor 76 7 4 0 0 4 9 95 0 123

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 53 16 2 6 0 0 76 9 45
2019 Non-supervisor 22 36 17 12 7 5 1 62 21 124
2018 Supervisor 39 26 17 10 5 2 0 67 15 39
2018 Non-supervisor 17 31 19 16 11 4 1 51 29 122
2017 Supervisor 29 33 12 12 12 4 0 64 24 45
2017 Non-supervisor 20 32 21 13 12 1 1 53 25 144

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 41 13 2 4 0 0 80 6 45
2019 Non-supervisor 37 34 14 7 5 3 0 73 13 122
2018 Supervisor 53 37 3 5 3 0 0 90 8 38
2018 Non-supervisor 32 36 16 4 7 3 1 72 11 122
2017 Supervisor 42 37 10 5 5 2 0 81 9 45
2017 Non-supervisor 29 40 14 6 7 4 0 71 14 144
2014 Supervisor 56 33 7 2 0 2 0 90 2 43
2014 Non-supervisor 35 37 10 5 5 7 1 78 11 138
2011 Supervisor 52 35 9 4 0 0 0 87 4 53
2011 Non-supervisor 35 38 9 8 4 4 1 77 13 127

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 45 6 7 2 0 0 85 9 45
2019 Non-supervisor 36 31 15 3 6 7 1 73 10 123
2018 Supervisor 52 38 8 0 0 3 0 92 0 38
2018 Non-supervisor 31 32 18 4 3 10 2 71 8 122
2017 Supervisor 37 38 12 2 0 11 0 84 3 45
2017 Non-supervisor 32 29 17 3 9 9 1 68 13 144
2014 Supervisor 49 33 17 0 0 2 0 83 0 43
2014 Non-supervisor 34 31 18 4 4 7 2 71 9 137

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 37 5 5 4 0 0 87 9 45
2019 Non-supervisor 53 25 10 6 7 0 0 78 12 121
2018 Supervisor 57 28 8 0 8 0 0 85 8 38
2018 Non-supervisor 42 35 10 5 8 0 0 77 13 122
2017 Supervisor 54 25 7 10 5 0 0 79 14 44
2017 Non-supervisor 41 37 10 4 7 0 1 79 12 144
2014 Supervisor 46 39 10 5 0 0 0 86 5 43
2014 Non-supervisor 50 29 9 7 4 1 0 79 11 138
2011 Supervisor 61 36 0 2 2 0 0 96 4 53
2011 Non-supervisor 49 31 6 8 5 1 0 81 13 129
2008 Supervisor 52 29 8 8 4 0 0 81 12 52
2008 Non-supervisor 35 35 10 11 8 1 0 70 19 135

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 41 7 7 4 0 0 82 11 45
2019 Non-supervisor 42 28 14 10 5 0 0 70 16 124
2018 Supervisor 52 19 18 5 5 0 0 71 11 37
2018 Non-supervisor 39 20 22 6 12 1 0 60 18 122
2017 Supervisor 42 25 9 9 12 4 0 69 22 45
2017 Non-supervisor 36 26 19 11 9 0 0 62 20 144
2014 Supervisor 53 28 14 2 2 0 0 81 5 43
2014 Non-supervisor 44 25 13 11 6 1 0 70 17 138
2011 Supervisor 55 24 15 4 0 2 0 81 4 53
2011 Non-supervisor 46 30 13 6 2 1 0 78 9 129

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 37 5 9 4 0 0 82 13 45
2019 Non-supervisor 41 29 16 9 6 0 0 70 14 123
2018 Supervisor 51 21 13 10 5 0 0 72 15 38
2018 Non-supervisor 33 30 19 9 10 0 0 62 19 122
2017 Supervisor 42 32 0 14 9 4 0 76 24 45
2017 Non-supervisor 36 30 13 11 10 0 0 66 21 144
2014 Supervisor 51 30 12 7 0 0 0 81 7 43
2014 Non-supervisor 40 32 11 9 7 1 0 72 16 138
2011 Supervisor 55 26 15 4 0 0 0 82 4 53
2011 Non-supervisor 42 31 17 8 2 0 0 72 10 128
2008 Supervisor 53 29 6 8 4 0 0 82 12 51
2008 Non-supervisor 37 29 11 17 4 1 0 67 22 135

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 39 7 2 9 0 0 82 11 45
2019 Non-supervisor 39 24 14 12 6 4 2 67 19 124
2018 Supervisor 48 19 13 15 5 0 0 67 21 38
2018 Non-supervisor 37 20 19 9 9 3 3 61 19 122
2017 Supervisor 40 22 11 11 7 9 0 68 19 45
2017 Non-supervisor 36 27 12 10 9 4 3 68 20 144
2014 Supervisor 48 24 21 7 0 0 0 72 7 43
2014 Non-supervisor 41 23 14 10 8 3 1 66 19 138
2011 Supervisor 49 23 20 4 2 0 2 73 6 52
2011 Non-supervisor 43 21 17 8 5 5 1 68 14 128
2008 Supervisor 55 14 16 6 8 0 2 70 14 51
2008 Non-supervisor 37 27 14 10 7 4 1 67 18 135
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 24 54 22 45
2019 Non-supervisor 19 45 35 124
2018 Supervisor 15 39 46 39
2018 Non-supervisor 16 46 38 121
2017 Supervisor 31 47 22 45
2017 Non-supervisor 18 52 30 143
2014 Supervisor 19 53 28 43
2014 Non-supervisor 19 52 29 138
2011 Supervisor 9 47 44 53
2011 Non-supervisor 22 45 33 129

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 36 9 55 0 0 0 11
2019 Non-supervisor 46 0 21 8 16 9 24
2017 Supervisor 28 8 36 15 0 14 14
2017 Non-supervisor 21 4 32 25 7 11 27
2014 Non-supervisor 40 4 45 4 9999 7 27
2011 Non-supervisor 64 6 23 0 9999 6 29
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 46 7 0 0 0 4 93 0 45
2019 Non-supervisor 40 36 12 7 3 0 1 77 11 123

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 19 9 2 0 2 4 88 2 45
2019 Non-supervisor 67 14 5 7 0 6 1 86 8 123
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 20 80 45
2019 Non-supervisor 11 89 123
2018 Supervisor 12 88 39
2018 Non-supervisor 20 80 122

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 22 78 45
2019 Non-supervisor 22 78 123

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 34 10 5 13 25 2 62 25 45
2019 Non-supervisor 14 15 15 8 20 23 6 40 39 123
2018 Supervisor 15 27 8 13 8 27 2 60 30 39
2018 Non-supervisor 9 18 10 12 20 24 7 38 47 122
2017 Supervisor 21 17 19 4 7 27 5 55 16 45
2017 Non-supervisor 7 10 23 13 12 29 5 27 38 144
2014 Supervisor 23 25 21 2 7 17 5 61 12 43
2014 Non-supervisor 11 12 17 6 10 36 8 41 28 137

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 40 4 7 11 2 0 77 18 44
2019 Non-supervisor 30 18 20 9 14 7 2 53 25 123
2018 Supervisor 42 31 10 12 5 0 0 73 17 39
2018 Non-supervisor 23 24 18 13 14 8 1 52 29 120
2017 Supervisor 35 21 14 11 5 14 0 66 18 45
2017 Non-supervisor 23 27 15 12 11 12 0 57 26 143
2014 Supervisor 35 34 17 7 2 5 0 73 10 43
2014 Non-supervisor 23 26 18 6 9 15 2 59 19 137
2011 Supervisor 46 34 13 2 0 4 0 84 2 52
2011 Non-supervisor 38 31 13 7 2 8 1 76 10 129
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 25 25 2 2 21 5 61 6 44
2019 Non-supervisor 19 9 23 6 6 31 6 44 20 123
2018 Supervisor 20 19 18 2 0 38 2 65 4 39
2018 Non-supervisor 12 11 25 4 7 38 4 39 19 122
2017 Supervisor 25 15 20 0 0 33 7 67 0 45
2017 Non-supervisor 11 12 18 3 7 43 6 45 19 143
2014 Supervisor 22 30 14 0 0 21 12 79 0 43
2014 Non-supervisor 11 9 23 4 2 46 6 40 12 137

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 37 11 2 2 5 0 84 4 45
2019 Non-supervisor 36 26 17 3 8 10 1 69 13 124
2018 Supervisor 41 29 15 5 3 8 0 76 8 39
2018 Non-supervisor 23 26 25 3 7 16 0 59 12 121
2017 Supervisor 40 26 14 0 0 20 0 83 0 45
2017 Non-supervisor 27 25 22 3 7 15 2 62 11 144
2014 Supervisor 41 35 12 0 2 7 2 84 3 43
2014 Non-supervisor 25 28 19 5 1 21 2 67 9 137
2011 Supervisor 52 32 9 0 0 6 0 90 0 52
2011 Non-supervisor 38 30 16 3 2 10 1 76 6 129
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 40 14 4 5 0 0 78 9 45
2019 Non-supervisor 40 29 15 6 10 0 1 70 15 124
2018 Supervisor 36 37 20 7 0 0 0 73 7 39
2018 Non-supervisor 24 25 21 14 14 0 2 50 28 121
2017 Supervisor 45 22 14 9 7 0 4 69 17 45
2017 Non-supervisor 32 30 17 7 12 1 1 64 19 143

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 24 31 16 24 0 0 29 40 45
2019 Non-supervisor 19 37 21 12 11 0 0 56 23 124
2018 Supervisor 10 29 15 17 29 0 0 39 46 39
2018 Non-supervisor 16 33 30 14 7 0 1 49 22 120
2017 Supervisor 17 26 28 16 13 0 0 43 29 45
2017 Non-supervisor 22 28 27 13 9 1 0 51 22 144

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 44 22 11 16 0 0 51 27 45
2019 Non-supervisor 32 35 15 10 6 0 2 68 17 122
2018 Supervisor 21 26 28 7 19 0 0 46 26 39
2018 Non-supervisor 27 32 19 12 9 1 1 60 21 121
2017 Supervisor 25 34 18 11 11 0 0 59 23 45
2017 Non-supervisor 24 33 17 12 12 1 2 58 24 143

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 20 25 22 25 0 0 29 47 45
2019 Non-supervisor 17 29 22 18 13 0 2 47 31 124
2018 Supervisor 17 12 27 23 20 0 0 29 43 39
2018 Non-supervisor 14 28 28 11 15 1 2 43 28 121
2017 Supervisor 15 22 30 15 14 0 4 38 31 45
2017 Non-supervisor 18 29 29 12 10 2 1 48 23 144

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 28 24 5 11 0 0 61 15 45
2019 Non-supervisor 55 30 7 3 2 1 2 88 5 124
2018 Supervisor 40 23 20 11 5 0 0 64 16 39
2018 Non-supervisor 54 29 7 3 3 0 4 86 7 120
2017 Supervisor 38 35 8 11 4 0 2 76 16 45
2017 Non-supervisor 51 28 9 3 1 3 6 87 4 143

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 34 15 11 11 0 0 63 22 45
2019 Non-supervisor 45 28 16 8 2 0 1 74 10 123
2018 Supervisor 28 16 35 10 9 0 2 45 19 39
2018 Non-supervisor 37 33 15 7 5 0 3 72 13 119
2017 Supervisor 26 35 20 12 7 0 0 61 19 45
2017 Non-supervisor 38 31 13 9 8 1 1 70 17 144

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 32 11 7 6 0 0 76 13 45
2019 Non-supervisor 31 29 21 14 5 0 0 60 19 123
2018 Supervisor 38 34 16 10 3 0 0 72 13 38
2018 Non-supervisor 28 28 17 12 12 1 1 57 25 122
2017 Supervisor 35 34 12 14 5 0 0 70 19 45
2017 Non-supervisor 25 28 22 9 13 1 1 54 23 144

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 37 18 5 13 0 0 64 18 45
2019 Non-supervisor 20 44 20 11 4 2 0 65 15 122
2018 Supervisor 31 25 27 10 8 0 0 55 18 38
2018 Non-supervisor 23 38 16 14 7 1 2 63 21 122
2017 Supervisor 21 34 25 12 5 4 0 57 17 45
2017 Non-supervisor 19 30 28 11 11 1 0 50 22 144

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 18 21 5 6 0 0 68 11 45
2019 Non-supervisor 37 28 20 7 8 0 0 65 15 123
2018 Supervisor 47 26 11 13 0 3 0 75 14 37
2018 Non-supervisor 33 27 17 13 8 0 2 61 22 122
2017 Supervisor 28 36 25 2 5 0 4 67 7 45
2017 Non-supervisor 30 25 23 11 10 1 1 56 22 144

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 13 13 11 9 0 0 67 20 45
2019 Non-supervisor 49 23 14 6 9 0 0 72 15 123

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 27 16 5 9 0 0 71 13 45
2019 Non-supervisor 44 32 18 2 4 0 0 75 6 122
2018 Supervisor 27 43 10 12 8 0 0 71 19 38
2018 Non-supervisor 37 31 18 9 3 0 2 69 12 122
2017 Supervisor 39 33 21 7 0 0 0 72 7 45
2017 Non-supervisor 37 28 18 10 6 1 1 65 16 144

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 18 4 2 2 0 0 92 4 45
2019 Non-supervisor 65 15 14 3 3 0 0 80 7 119
2018 Supervisor 66 18 8 6 0 0 3 86 6 38
2018 Non-supervisor 52 27 10 4 5 0 3 81 9 121
2017 Supervisor 61 15 14 9 0 0 0 77 9 45
2017 Non-supervisor 54 31 8 5 2 1 0 86 7 144

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 7 5 0 0 0 2 95 0 44
2019 Non-supervisor 79 9 3 0 1 2 5 95 2 120
2018 Supervisor 83 14 0 0 0 0 3 100 0 38
2018 Non-supervisor 76 12 4 2 1 0 6 93 2 122

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 9 4 4 9 0 0 83 13 45
2019 Non-supervisor 63 16 7 5 7 1 1 80 13 123
2018 Supervisor 66 19 5 8 0 3 0 87 8 38
2018 Non-supervisor 54 17 11 3 11 0 5 74 14 122
2017 Supervisor 65 12 13 2 4 0 4 79 7 45
2017 Non-supervisor 65 13 7 4 7 1 3 80 12 144

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 14 13 0 2 0 0 85 2 45
2019 Non-supervisor 56 23 12 5 3 0 1 79 8 124
2018 Supervisor 64 22 8 0 3 0 2 89 3 39
2018 Non-supervisor 54 20 13 3 7 0 3 77 10 121
2017 Supervisor 49 41 2 2 2 0 4 93 5 45
2017 Non-supervisor 54 26 12 4 3 0 1 81 7 144

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 7 20 2 7 0 2 70 9 45
2019 Non-supervisor 61 14 13 5 6 0 1 75 11 123
2018 Supervisor 57 15 16 10 2 0 0 72 12 39
2018 Non-supervisor 44 21 10 11 10 0 4 68 22 119
2017 Supervisor 45 28 9 2 12 0 4 76 15 44
2017 Non-supervisor 50 18 15 7 7 0 3 71 14 142

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 23 17 5 5 0 0 73 9 45
2019 Non-supervisor 63 3 1 0 1 0 32 98 1 123
2018 Supervisor 31 38 19 10 3 0 0 68 13 39
2018 Non-supervisor 51 5 1 1 3 0 40 92 5 121
2017 Supervisor 40 24 21 7 4 0 4 67 12 45
2017 Non-supervisor 56 5 1 0 1 0 37 97 1 144

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 27 2 0 0 0 0 98 0 44
2019 Non-supervisor 78 11 3 2 1 0 4 93 3 123
2018 Supervisor 67 27 3 3 0 0 0 95 3 39
2018 Non-supervisor 70 16 6 2 1 0 6 91 3 120
2017 Supervisor 72 22 2 0 0 0 4 98 0 45
2017 Non-supervisor 67 19 5 1 2 1 5 92 3 141

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 93 4 0 0 0 0 2 100 0 45
2019 Non-supervisor 72 19 5 1 2 1 1 92 3 122
2018 Supervisor 77 21 0 0 0 0 2 100 0 39
2018 Non-supervisor 68 17 3 3 5 0 3 88 9 121
2017 Supervisor 80 14 2 0 0 0 4 98 0 45
2017 Non-supervisor 70 15 6 1 3 0 4 89 5 144

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 25 11 0 2 0 0 87 2 45
2019 Non-supervisor 60 23 10 5 1 2 0 84 6 123
2018 Supervisor 55 26 8 7 3 0 0 82 11 39
2018 Non-supervisor 50 27 14 4 1 0 3 80 6 120
2017 Supervisor 51 29 13 2 0 0 4 84 2 45
2017 Non-supervisor 49 32 9 3 2 1 5 86 5 143

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 20 40 20 9 0 0 31 29 45
2019 Non-supervisor 20 34 30 10 6 1 0 54 16 122
2018 Supervisor 11 24 38 22 5 0 0 35 28 39
2018 Non-supervisor 15 39 31 7 8 0 0 54 15 122
2017 Supervisor 15 21 30 18 16 0 0 36 34 45
2017 Non-supervisor 15 34 36 7 9 0 0 49 16 144

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 24 38 18 11 0 0 29 33 45
2019 Non-supervisor 8 14 30 36 12 0 0 49 22 122
2018 Supervisor 10 25 31 31 3 0 0 34 35 39
2018 Non-supervisor 7 19 33 26 13 1 1 40 26 121
2017 Supervisor 14 19 37 24 6 0 0 30 33 45
2017 Non-supervisor 8 15 37 26 12 0 1 38 24 142

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 51 17 7 4 0 0 71 11 45
2019 Non-supervisor 41 34 11 7 6 2 0 75 13 123
2018 Supervisor 56 32 2 8 2 0 0 87 10 39
2018 Non-supervisor 31 39 14 10 3 2 0 72 13 122
2017 Supervisor 25 32 15 12 12 4 0 60 24 45
2017 Non-supervisor 23 41 22 8 4 2 0 66 12 143

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 46 20 14 11 0 0 55 25 44
2019 Non-supervisor 31 19 16 16 16 1 0 51 33 122
2018 Supervisor 29 36 15 12 8 0 0 65 20 39
2018 Non-supervisor 26 25 15 16 16 2 0 52 32 121
2017 Supervisor 17 42 11 12 19 0 0 59 30 45
2017 Non-supervisor 16 41 16 16 12 1 0 57 28 144
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 45
2019 Non-supervisor 17 83 124
2017 Supervisor 11 89 45
2017 Non-supervisor 15 85 144
2014 Supervisor 14 86 43
2014 Non-supervisor 8 92 136
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 43 23 0 9 2 0 24 76 45
2019 Non-supervisor 33 31 16 7 6 7 0 36 64 124
2018 Supervisor 40 37 8 5 8 0 3 41 59 38
2018 Non-supervisor 25 33 16 10 9 5 1 27 73 121
2017 Supervisor 55 11 20 7 0 7 0 59 41 44
2017 Non-supervisor 32 26 15 8 5 13 1 37 63 144

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 51 49 34
2019 Non-supervisor 60 40 73

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 57 43 34
2019 Non-supervisor 59 41 73
2018 Supervisor 47 53 22
2018 Non-supervisor 61 39 83

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 27 9 3 3 0 9 83 7 34
2019 Non-supervisor 23 41 7 11 11 0 8 69 24 74
2018 Supervisor 49 29 4 4 9 0 5 82 14 22
2018 Non-supervisor 25 30 9 14 11 3 8 62 28 85
2017 Supervisor 29 24 6 0 12 6 22 74 17 17
2017 Non-supervisor 28 38 14 9 8 0 3 68 18 77

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 19 9 22 9 9 20 45 42 34
2019 Non-supervisor 12 33 18 11 15 1 10 51 29 73
2018 Supervisor 9 14 18 14 18 9 19 31 44 22
2018 Non-supervisor 6 23 14 17 19 6 15 36 46 85
2017 Supervisor 16 13 6 5 12 6 40 56 33 17
2017 Non-supervisor 4 24 17 14 16 9 17 37 40 77

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 9 16 5 9 5 4 68 15 45
2019 Non-supervisor 53 14 6 9 5 3 11 77 16 123
2018 Supervisor 53 17 12 3 10 0 5 74 13 39
2018 Non-supervisor 55 5 5 9 8 1 16 73 21 121
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