2019 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 53 0 6 6 0 0 88 12 17
2017 AO 15 47 9 14 14 0 0 62 28 21
2017 AO-03 21 49 0 30 0 0 0 70 30 10
2014 AO 42 41 4 13 0 0 0 83 13 24
2014 AO-03 38 38 8 15 0 0 0 77 15 13
2011 AO 23 62 0 15 0 0 0 85 15 26
2011 AO-03 30 50 0 20 0 0 0 80 20 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 6 6 0 0 0 88 6 17
2017 AO 48 33 5 5 9 0 0 81 14 21
2017 AO-03 51 39 10 0 0 0 0 90 0 10
2014 AO 79 8 0 8 0 4 0 91 9 24
2014 AO-03 85 0 0 8 0 8 0 92 8 13
2011 AO 81 0 8 8 0 0 4 84 8 26
2011 AO-03 70 0 10 10 0 0 10 78 11 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 24 0 0 0 0 0 100 0 17
2017 AO 28 39 9 5 19 0 0 67 24 21
2017 AO-03 39 31 20 0 10 0 0 70 10 10
2014 AO 54 25 4 4 13 0 0 79 17 24
2014 AO-03 46 31 8 8 8 0 0 77 15 13
2011 AO 48 36 4 4 8 0 0 84 12 25
2011 AO-03 60 40 0 0 0 0 0 100 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 24 12 18 6 0 0 65 24 17
2018 AO 13 47 0 7 33 0 0 60 40 15
2017 AO 9 24 9 20 38 0 0 33 57 21
2017 AO-03 20 20 0 21 39 0 0 39 61 10
2014 AO 21 37 13 25 4 0 0 58 29 24
2014 AO-03 23 31 15 31 0 0 0 54 31 13
2011 AO 24 32 12 16 16 0 0 56 32 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 29 0 12 0 0 0 88 12 17
2017 AO 16 53 5 11 16 0 0 68 26 19
2014 AO 46 33 8 8 4 0 0 79 13 24
2014 AO-03 46 31 15 8 0 0 0 77 8 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 35 6 6 6 0 0 82 12 17
2018 AO 36 36 7 7 14 0 0 71 21 14
2017 AO 21 32 16 11 21 0 0 53 32 19
2014 AO 37 42 8 4 8 0 0 79 13 24
2014 AO-03 31 54 8 0 8 0 0 85 8 13
2011 AO 35 42 8 12 4 0 0 77 15 26
2011 AO-03 40 40 10 0 10 0 0 80 10 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 0 6 6 0 0 88 12 17
2018 AO 40 20 7 13 20 0 0 60 33 15
2017 AO 28 39 9 14 9 0 0 67 24 21
2017 AO-03 30 41 10 10 10 0 0 70 20 10
2014 AO 42 41 0 17 0 0 0 83 17 24
2014 AO-03 31 62 0 8 0 0 0 92 8 13
2011 AO 46 38 8 4 4 0 0 85 8 26
2011 AO-03 50 20 10 10 10 0 0 70 20 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 24 12 6 12 0 0 71 18 17
2018 AO 27 20 13 20 20 0 0 47 40 15
2017 AO 24 19 19 9 28 0 0 43 38 21
2017 AO-03 41 20 20 10 10 0 0 61 20 10
2014 AO 29 25 13 29 4 0 0 54 33 24
2014 AO-03 23 31 15 31 0 0 0 54 31 13
2011 AO 20 24 20 28 8 0 0 44 36 25
2011 AO-03 30 10 30 20 10 0 0 40 30 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 35 12 6 6 0 0 76 12 17
2018 AO 33 33 0 13 20 0 0 67 33 15
2017 AO 24 19 9 28 19 0 0 43 47 21
2017 AO-03 41 10 20 20 10 0 0 51 30 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 18 6 12 0 0 0 82 12 17
2018 AO 53 33 7 7 0 0 0 87 7 15
2017 AO 39 33 9 9 9 0 0 72 19 21
2017 AO-03 41 30 10 10 10 0 0 70 20 10
2014 AO 58 25 13 4 0 0 0 83 4 24
2014 AO-03 46 31 15 8 0 0 0 77 8 13
2011 AO 46 35 12 8 0 0 0 81 8 26
2011 AO-03 20 40 20 20 0 0 0 60 20 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 18 6 12 6 0 0 76 18 17
2018 AO 20 33 7 7 33 0 0 53 40 15
2017 AO 34 14 9 19 24 0 0 48 43 21
2017 AO-03 51 20 10 10 10 0 0 70 20 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 12 6 0 0 0 0 94 0 17
2018 AO 47 33 0 13 7 0 0 80 20 15
2017 AO 53 24 14 9 0 0 0 76 9 21
2017 AO-03 51 30 10 10 0 0 0 80 10 10
2014 AO 67 33 0 0 0 0 0 100 0 24
2014 AO-03 54 46 0 0 0 0 0 100 0 13
2011 AO 77 19 4 0 0 0 0 96 0 26
2011 AO-03 60 30 10 0 0 0 0 90 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 35 6 6 6 0 0 82 12 17
2018 AO 33 27 7 13 20 0 0 60 33 15
2017 AO 15 38 14 19 14 0 0 53 33 21
2017 AO-03 31 30 10 20 10 0 0 61 30 10
2014 AO 25 50 8 0 13 4 0 78 13 24
2014 AO-03 23 54 0 0 15 8 0 83 17 13
2011 AO 31 54 12 4 0 0 0 85 4 26
2011 AO-03 30 60 0 10 0 0 0 90 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 41 6 6 12 0 0 76 18 17
2018 AO 27 13 33 7 20 0 0 40 27 15
2017 AO 34 19 19 5 24 0 0 53 28 21
2017 AO-03 51 10 20 0 20 0 0 61 20 10
2014 AO 46 25 8 8 13 0 0 71 21 24
2014 AO-03 38 46 0 8 8 0 0 85 15 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 41 12 6 0 0 0 82 6 17
2018 AO 33 13 13 20 20 0 0 47 40 15
2017 AO 29 19 24 5 24 0 0 48 28 21
2017 AO-03 41 20 30 0 10 0 0 61 10 10
2014 AO 37 33 13 8 8 0 0 71 17 24
2014 AO-03 31 46 15 8 0 0 0 77 8 13
2011 AO 38 35 19 8 0 0 0 73 8 26
2011 AO-03 60 20 10 10 0 0 0 80 10 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 12 0 0 0 0 88 0 17
2018 AO 33 40 7 13 7 0 0 73 20 15
2017 AO 43 28 9 14 5 0 0 72 19 21
2017 AO-03 51 39 0 10 0 0 0 90 10 10
2014 AO 50 42 0 8 0 0 0 92 8 24
2014 AO-03 38 62 0 0 0 0 0 100 0 13
2011 AO 62 27 4 8 0 0 0 88 8 26
2011 AO-03 50 20 10 20 0 0 0 70 20 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 24 29 12 12 0 0 47 24 17
2018 AO 14 29 14 21 21 0 0 43 43 14
2017 AO 5 33 29 14 14 5 0 40 30 21
2017 AO-03 10 49 31 10 0 0 0 59 10 10
2014 AO 30 39 13 17 0 0 0 69 17 23
2014 AO-03 38 54 0 8 0 0 0 92 8 13
2011 AO 15 38 35 8 4 0 0 54 12 26
2011 AO-03 20 50 30 0 0 0 0 70 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 18 47 12 6 18 0 0 24 65 17
2018 AO 20 33 33 13 0 0 0 13 53 15
2017 AO 19 43 29 9 0 0 0 9 61 21
2017 AO-03 30 20 41 10 0 0 0 10 49 10
2014 AO 4 17 38 37 4 0 0 41 21 24
2014 AO-03 0 23 31 46 0 0 0 46 23 13
2011 AO 8 8 58 19 8 0 0 27 15 26
2011 AO-03 20 0 50 20 10 0 0 30 20 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 12 12 35 24 6 0 63 25 17
2018 AO 33 13 27 20 0 7 0 21 50 15
2017 AO 19 33 24 15 5 5 0 21 55 21
2017 AO-03 10 30 30 21 10 0 0 31 39 10
2014 AO 0 4 21 29 42 4 0 74 4 24
2014 AO-03 0 0 8 23 62 8 0 92 0 13
2011 AO 0 8 35 27 27 0 4 56 8 26
2011 AO-03 0 10 40 0 50 0 0 50 10 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 18 29 24 18 12 0 0 29 47 17
2018 AO 20 40 20 13 0 7 0 14 64 15
2017 AO 33 48 14 5 0 0 0 5 81 21
2017 AO-03 39 51 10 0 0 0 0 0 90 10
2014 AO 31 39 26 4 0 0 0 4 70 23
2014 AO-03 23 54 15 8 0 0 0 8 77 13
2011 AO 31 35 19 15 0 0 0 15 65 26
2011 AO-03 40 40 20 0 0 0 0 0 80 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 6 24 29 12 6 0 44 31 17
2018 AO 40 13 27 13 0 7 0 14 57 15
2017 AO 19 28 24 15 14 0 0 29 47 21
2017 AO-03 10 30 20 21 20 0 0 41 39 10
2014 AO 13 17 21 29 17 0 4 48 31 24
2014 AO-03 0 23 8 46 15 0 8 67 25 13
2011 AO 0 15 38 31 15 0 0 46 15 26
2011 AO-03 0 0 40 40 20 0 0 60 0 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 12 29 18 12 6 0 31 38 17
2018 AO 47 13 33 7 0 0 0 7 60 15
2017 AO 28 43 19 5 5 0 0 9 72 21
2017 AO-03 20 51 20 0 10 0 0 10 70 10
2014 AO 17 25 50 4 4 0 0 8 42 24
2014 AO-03 8 31 46 8 8 0 0 15 38 13
2011 AO 15 31 35 12 4 0 4 16 48 26
2011 AO-03 10 40 30 10 10 0 0 20 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 6 18 12 24 29 12 0 60 27 17
2018 AO 33 20 20 13 7 0 7 21 57 15
2017 AO 5 5 10 35 40 5 0 79 10 20
2014 AO 0 4 29 29 33 4 0 65 4 24
2014 AO-03 0 0 15 31 46 8 0 83 0 13
2011 AO 0 4 27 23 42 0 4 68 4 26
2011 AO-03 0 10 30 10 50 0 0 60 10 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 18 24 18 24 12 6 0 38 44 17
2018 AO 20 20 40 13 0 7 0 14 43 15
2017 AO 38 14 43 5 0 0 0 5 52 21
2017 AO-03 39 30 31 0 0 0 0 0 69 10
2014 AO 33 25 33 4 4 0 0 8 59 24
2014 AO-03 38 31 23 8 0 0 0 8 69 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 18 18 29 18 6 0 50 31 17
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 69 25 0 0 6 0 0 94 6 16
2017 AO 57 19 5 9 9 0 0 76 19 21
2017 AO-03 70 20 0 0 10 0 0 90 10 10
2014 AO 71 8 0 13 4 0 4 83 17 24
2014 AO-03 69 15 0 8 0 0 8 92 8 13
2011 AO 69 8 4 4 8 0 8 83 13 26
2011 AO-03 80 10 0 0 0 0 10 100 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 29 41 6 0 18 6 0 75 19 17
2018 AO 20 27 13 0 33 0 7 50 36 15
2017 AO 24 14 14 9 28 9 0 43 42 21
2017 AO-03 51 10 10 0 20 10 0 67 22 10
2014 AO 29 37 8 8 8 0 8 73 18 24
2014 AO-03 31 31 15 15 0 0 8 67 17 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 53 29 0 6 12 0 0 82 18 17
2018 AO 33 33 7 0 27 0 0 67 27 15
2017 AO 30 35 10 10 10 5 0 69 21 20
2017 AO-03 61 30 0 0 10 0 0 90 10 10
2014 AO 50 29 4 4 13 0 0 79 17 24
2014 AO-03 46 31 8 8 8 0 0 77 15 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 24 6 12 0 0 0 82 12 17
2018 AO 14 50 7 21 7 0 0 64 29 14
2017 AO 39 28 9 9 14 0 0 67 24 21
2017 AO-03 70 20 0 0 10 0 0 90 10 10
2014 AO 54 21 8 17 0 0 0 75 17 24
2014 AO-03 54 23 8 15 0 0 0 77 15 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 0 12 0 0 0 88 12 17
2018 AO 40 20 7 20 7 7 0 64 29 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 29 6 6 0 0 0 88 6 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 71 6 18 0 6 0 0 76 6 17
2018 AO 47 13 13 0 27 0 0 60 27 15
2017 AO 28 48 9 5 9 0 0 76 14 21
2017 AO-03 59 41 0 0 0 0 0 100 0 10
2014 AO 46 42 4 4 4 0 0 87 8 24
2014 AO-03 38 46 8 0 8 0 0 85 8 13
2011 AO 23 50 12 12 4 0 0 73 15 26
2011 AO-03 40 50 10 0 0 0 0 90 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 71 24 0 0 6 0 0 94 6 17
2018 AO 33 27 13 7 20 0 0 60 27 15
2017 AO 43 28 9 5 9 5 0 75 15 21
2017 AO-03 80 20 0 0 0 0 0 100 0 10
2014 AO 62 25 4 4 4 0 0 87 8 24
2014 AO-03 69 15 8 0 8 0 0 85 8 13
2011 AO 46 23 15 12 4 0 0 69 15 26
2011 AO-03 70 20 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 12 12 6 6 0 0 76 12 17
2018 AO 40 20 7 7 27 0 0 60 33 15
2017 AO 39 28 14 14 5 0 0 67 19 21
2017 AO-03 70 30 0 0 0 0 0 100 0 10
2014 AO 62 29 0 4 4 0 0 92 8 24
2014 AO-03 62 31 0 0 8 0 0 92 8 13
2011 AO 48 32 12 8 0 0 0 80 8 25
2011 AO-03 50 40 0 10 0 0 0 90 10 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 100 0 0 0 0 0 0 100 0 17
2017 AO 67 24 5 0 0 0 5 95 0 21
2017 AO-03 70 20 0 0 0 0 10 100 0 10
2014 AO 78 9 4 4 0 0 4 91 5 23
2014 AO-03 77 8 8 0 0 0 8 92 0 13
2011 AO 76 4 8 0 0 4 8 91 0 25
2011 AO-03 70 10 0 0 0 10 10 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 100 0 0 0 0 0 0 100 0 17
2017 AO 43 28 14 5 5 5 0 75 10 21
2017 AO-03 61 20 20 0 0 0 0 80 0 10
2014 AO 48 31 0 9 9 4 0 82 18 23
2014 AO-03 38 38 0 8 8 8 0 83 17 13
2011 AO 38 35 12 8 8 0 0 73 15 26
2011 AO-03 30 30 30 0 10 0 0 60 10 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 12 0 6 0 0 0 94 6 17
2018 AO 33 33 0 0 27 7 0 71 29 15
2017 AO 48 24 14 5 9 0 0 72 14 21
2017 AO-03 70 30 0 0 0 0 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 0 12 0 0 0 88 12 17
2018 AO 43 14 14 0 29 0 0 57 29 14
2017 AO 43 24 14 9 9 0 0 67 19 21
2017 AO-03 80 20 0 0 0 0 0 100 0 10
2014 AO 71 13 8 4 4 0 0 83 8 24
2014 AO-03 69 15 15 0 0 0 0 85 0 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 47 12 12 12 6 0 63 25 17
2018 AO 13 20 13 20 27 7 0 36 50 15
2017 AO 5 53 5 14 19 5 0 60 35 21
2017 AO-03 10 61 10 0 10 10 0 78 11 10
2014 AO 29 25 8 21 8 8 0 59 32 24
2014 AO-03 15 38 15 15 0 15 0 64 18 13
2011 AO 27 42 4 12 8 8 0 75 21 26
2011 AO-03 30 40 0 10 10 10 0 78 22 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 35 12 18 18 6 0 50 38 17
2018 AO 13 27 7 7 47 0 0 40 53 15
2017 AO 5 24 9 19 43 0 0 29 61 21
2017 AO-03 10 21 20 10 39 0 0 31 49 10
2014 AO 25 33 8 17 13 4 0 61 31 24
2014 AO-03 31 31 15 15 0 8 0 67 17 13
2011 AO 31 42 4 8 15 0 0 73 23 26
2011 AO-03 30 50 0 0 20 0 0 80 20 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 41 12 18 12 6 0 56 31 17
2018 AO 13 20 13 13 33 7 0 36 50 15
2017 AO 5 9 34 14 38 0 0 14 52 21
2017 AO-03 10 0 51 0 39 0 0 10 39 10
2014 AO 13 37 17 21 8 4 0 52 31 24
2014 AO-03 15 38 31 8 0 8 0 58 8 13
2011 AO 12 38 23 19 8 0 0 50 27 26
2011 AO-03 20 40 10 20 10 0 0 60 30 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 35 6 18 24 6 0 50 44 17
2018 AO 13 27 7 7 47 0 0 40 53 15
2017 AO 5 19 15 19 43 0 0 24 61 21
2017 AO-03 10 10 31 20 30 0 0 20 49 10
2014 AO 25 25 13 17 13 8 0 54 32 24
2014 AO-03 23 23 23 15 0 15 0 55 18 13
2011 AO 15 54 8 12 12 0 0 69 23 26
2011 AO-03 30 50 0 0 20 0 0 80 20 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 24 6 0 6 0 0 88 6 17
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 29 47 6 12 6 0 0 76 18 17
2018 AO 20 40 7 20 13 0 0 60 33 15
2017 AO 5 39 14 24 19 0 0 43 43 21
2017 AO-03 10 41 20 20 10 0 0 51 30 10
2014 AO 41 29 17 4 4 4 0 74 9 24
2014 AO-03 38 31 23 0 0 8 0 75 0 13
2011 AO 42 35 8 4 8 4 0 80 12 26
2011 AO-03 30 40 0 10 10 10 0 78 22 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 24 18 18 18 0 0 47 35 17

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 35 6 18 0 0 6 75 19 17
2018 AO 13 60 7 7 13 0 0 73 20 15
2017 AO 28 24 14 24 9 0 0 53 33 21
2017 AO-03 39 11 20 20 10 0 0 51 30 10
2014 AO 46 21 4 21 4 4 0 69 26 24
2014 AO-03 46 23 0 23 0 8 0 75 25 13
2011 AO 46 27 8 8 0 8 4 83 9 26
2011 AO-03 50 40 0 10 0 0 0 90 10 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 24 29 18 0 6 0 50 19 17
2018 AO 33 27 20 0 20 0 0 60 20 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 29 12 6 6 12 0 73 13 17
2018 AO 13 20 20 7 27 7 7 38 38 15
2017 AO 24 19 14 9 24 9 0 48 37 21
2017 AO-03 31 20 10 10 20 10 0 56 33 10
2014 AO 41 21 4 8 13 8 4 71 24 24
2014 AO-03 38 23 8 8 8 15 0 73 18 13
2011 AO 31 35 4 4 15 8 4 74 22 26
2011 AO-03 40 20 0 10 10 20 0 75 25 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 29 29 12 18 12 0 0 59 29 17
2018 AO 13 13 20 7 40 7 0 29 50 15
2017 AO 9 24 5 19 43 0 0 34 61 21
2017 AO-03 20 21 10 20 30 0 0 41 49 10
2014 AO 13 21 29 25 13 0 0 33 38 24
2014 AO-03 15 23 31 31 0 0 0 38 31 13
2011 AO 15 12 35 19 19 0 0 27 38 26
2011 AO-03 10 30 30 20 10 0 0 40 30 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 29 0 24 12 6 6 60 40 17
2018 AO 0 20 27 7 40 0 7 21 50 15
2017 AO 0 15 24 9 47 0 5 16 60 21
2017 AO-03 0 11 39 10 39 0 0 11 49 10
2014 AO 25 33 4 13 17 8 0 64 32 24
2014 AO-03 38 23 0 15 8 15 0 73 27 13
2011 AO 12 27 23 27 12 0 0 38 38 26
2011 AO-03 0 60 20 10 10 0 0 60 20 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 18 6 0 0 0 0 94 0 17

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 6 0 0 0 6 24 100 0 17

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 53 12 6 0 12 12 6 79 14 17

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 0 6 0 12 18 6 77 15 17

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 53 6 6 6 6 12 12 77 15 17

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 6 0 0 0 6 6 100 0 17

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 6 0 6 6 6 0 88 13 17

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 88 0 0 0 0 6 6 100 0 17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 29 35 6 12 12 6 0 69 25 17
2018 AO 20 27 0 13 33 7 0 50 50 15
2017 AO 10 24 14 28 24 0 0 34 52 21
2017 AO-03 21 20 0 39 20 0 0 41 59 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 41 6 12 6 0 0 76 18 17
2018 AO 13 47 13 0 20 7 0 64 21 15
2017 AO 24 33 14 5 19 5 0 60 25 21
2017 AO-03 31 49 10 0 10 0 0 80 10 10
2014 AO 46 21 8 8 0 17 0 80 10 24
2014 AO-03 38 31 8 0 0 23 0 90 0 13
2011 AO 46 23 12 8 4 8 0 75 13 26
2011 AO-03 50 20 10 0 0 20 0 88 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 24 6 0 12 12 0 80 13 17
2018 AO 40 40 13 0 0 7 0 86 0 15
2017 AO 20 43 24 0 9 5 0 65 10 21
2017 AO-03 31 49 10 0 10 0 0 80 10 10
2014 AO 41 17 13 8 4 17 0 70 15 24
2014 AO-03 46 8 8 8 8 23 0 70 20 13

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 18 12 6 0 0 0 82 6 17
2018 AO 40 27 13 0 20 0 0 67 20 15
2017 AO 30 30 15 15 10 0 0 60 25 20
2017 AO-03 30 51 20 0 0 0 0 80 0 10
2014 AO 54 33 13 0 0 0 0 87 0 24
2014 AO-03 62 31 8 0 0 0 0 92 0 13
2011 AO 58 23 15 4 0 0 0 81 4 26
2011 AO-03 60 20 20 0 0 0 0 80 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 18 12 6 6 0 0 76 12 17
2018 AO 40 7 27 7 20 0 0 47 27 15
2017 AO 19 15 14 24 28 0 0 34 52 21
2017 AO-03 30 11 20 39 0 0 0 41 39 10
2014 AO 46 38 0 13 4 0 0 83 17 24
2014 AO-03 38 54 0 8 0 0 0 92 8 13
2011 AO 35 46 8 8 0 4 0 84 8 26
2011 AO-03 40 40 0 20 0 0 0 80 20 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 12 12 6 6 0 0 76 12 17
2018 AO 33 13 7 27 20 0 0 47 47 15
2017 AO 24 24 5 24 24 0 0 48 47 21
2017 AO-03 41 20 10 30 0 0 0 61 30 10
2014 AO 41 46 0 13 0 0 0 87 13 24
2014 AO-03 31 69 0 0 0 0 0 100 0 13
2011 AO 48 28 12 12 0 0 0 76 12 25

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 6 6 6 0 0 0 88 6 17
2018 AO 40 27 7 7 20 0 0 67 27 15
2017 AO 28 24 24 9 5 9 0 58 16 21
2017 AO-03 39 21 39 0 0 0 0 61 0 10
2014 AO 41 33 17 8 0 0 0 75 8 24
2014 AO-03 38 38 15 8 0 0 0 77 8 13
2011 AO 58 15 12 8 0 4 4 79 8 26
2011 AO-03 40 20 10 20 0 10 0 67 22 10
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 AO 12 71 18 17
2018 AO 13 40 47 15
2017 AO 14 39 47 21
2017 AO-03 0 51 49 10
2014 AO 29 54 16 24
2014 AO-03 23 69 8 13
2011 AO 15 65 19 26
2011 AO-03 20 60 20 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 29 0 6 6 0 0 88 12 17

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 6 0 12 0 0 0 88 12 17
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 18 6 12 12 35 6 50 40 17
2018 AO 13 13 7 0 33 33 0 40 50 15
2017 AO 10 5 24 9 19 28 5 22 42 21
2017 AO-03 21 0 20 20 10 30 0 30 42 10
2014 AO 25 12 21 0 8 21 13 56 13 24
2014 AO-03 31 15 15 0 0 31 8 75 0 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 24 12 12 6 12 0 67 20 17
2018 AO 20 27 20 7 20 7 0 50 29 15
2017 AO 15 24 19 14 19 9 0 43 37 21
2017 AO-03 21 30 20 10 10 10 0 56 22 10
2014 AO 29 25 17 13 4 13 0 62 19 24
2014 AO-03 31 23 23 8 0 15 0 64 9 13
2011 AO 35 38 15 4 0 8 0 79 4 26
2011 AO-03 50 30 10 0 0 10 0 89 0 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 12 12 0 12 35 6 60 20 17
2018 AO 13 7 27 7 13 33 0 30 30 15
2017 AO 5 9 34 5 5 33 9 25 16 21
2017 AO-03 0 10 31 10 0 39 10 19 19 10
2014 AO 21 13 25 4 0 25 13 54 7 24
2014 AO-03 23 15 15 0 0 38 8 71 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 18 6 6 6 18 0 79 14 17
2018 AO 20 20 20 7 20 13 0 46 31 15
2017 AO 9 38 29 5 5 9 5 55 11 21
2017 AO-03 10 39 11 10 0 20 10 70 14 10
2014 AO 37 25 8 4 4 17 4 79 11 24
2014 AO-03 31 31 8 0 0 31 0 89 0 13
2011 AO 38 31 8 8 0 15 0 82 9 26
2011 AO-03 40 30 0 0 0 30 0 100 0 10
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 41 6 0 12 0 0 82 12 17
2018 AO 27 27 27 7 7 0 7 57 14 15
2017 AO 38 43 9 9 0 0 0 81 9 21
2017 AO-03 20 70 10 0 0 0 0 90 0 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 18 29 18 29 6 0 0 47 35 17
2018 AO 0 27 33 20 20 0 0 27 40 15
2017 AO 14 19 29 19 19 0 0 33 38 21
2017 AO-03 20 30 21 20 10 0 0 49 30 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 24 29 24 12 12 0 0 53 24 17
2018 AO 0 40 13 0 40 7 0 43 43 15
2017 AO 14 24 15 9 38 0 0 38 47 21
2017 AO-03 30 30 11 0 30 0 0 59 30 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 6 35 18 24 18 0 0 41 41 17
2018 AO 0 20 20 33 27 0 0 20 60 15
2017 AO 14 24 20 14 28 0 0 38 43 21
2017 AO-03 10 30 31 10 20 0 0 39 30 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 47 12 0 0 0 0 88 0 17
2018 AO 27 53 7 7 7 0 0 80 13 15
2017 AO 40 35 5 10 0 10 0 83 11 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 41 35 18 0 6 0 0 76 6 17
2018 AO 27 33 7 20 13 0 0 60 33 15
2017 AO 24 38 14 10 14 0 0 61 24 21
2017 AO-03 49 30 10 11 0 0 0 79 11 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 65 18 12 0 6 0 0 82 6 17
2018 AO 33 13 27 0 20 7 0 50 21 15
2017 AO 19 24 20 28 5 5 0 45 35 21
2017 AO-03 30 30 21 20 0 0 0 59 20 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 24 29 6 6 0 0 59 12 17
2018 AO 20 20 27 7 20 7 0 43 29 15
2017 AO 5 24 34 28 9 0 0 28 38 21
2017 AO-03 10 39 41 0 10 0 0 49 10 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 47 12 35 0 6 0 0 59 6 17
2018 AO 21 14 29 14 14 0 7 38 31 14
2017 AO 9 28 34 19 9 0 0 38 28 21
2017 AO-03 20 30 31 10 10 0 0 49 20 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 12 6 6 0 0 0 88 6 17

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 29 35 29 0 6 0 0 65 6 17
2018 AO 20 47 13 7 13 0 0 67 20 15
2017 AO 24 33 14 20 9 0 0 57 29 21
2017 AO-03 30 10 20 31 10 0 0 39 41 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 94 0 0 0 6 0 0 94 6 17
2018 AO 67 13 13 7 0 0 0 80 7 15
2017 AO 47 29 19 5 0 0 0 76 5 21
2017 AO-03 49 31 20 0 0 0 0 80 0 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 94 0 0 0 0 0 6 100 0 17
2018 AO 67 20 0 0 7 0 7 93 7 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 6 6 6 6 0 0 82 12 17
2018 AO 60 0 13 7 13 0 7 64 21 15
2017 AO 62 9 9 5 9 5 0 75 15 21
2017 AO-03 80 10 0 0 10 0 0 90 10 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 12 6 6 0 0 0 88 6 17
2018 AO 47 33 7 0 7 0 7 86 7 15
2017 AO 48 38 5 5 5 0 0 86 9 21
2017 AO-03 80 10 0 0 10 0 0 90 10 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 6 0 0 12 0 0 88 12 17
2018 AO 40 7 13 20 13 0 7 50 36 15
2017 AO 40 25 20 0 15 0 0 65 15 20
2017 AO-03 70 20 10 0 0 0 0 90 0 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 53 6 6 0 6 0 29 83 8 17
2018 AO 40 20 13 0 7 0 20 75 8 15
2017 AO 62 14 5 0 5 0 14 89 6 21
2017 AO-03 80 0 0 0 0 0 20 100 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 82 12 0 6 0 0 0 94 6 17
2018 AO 60 27 0 7 0 0 7 93 7 15
2017 AO 67 19 9 0 5 0 0 86 5 21
2017 AO-03 80 10 10 0 0 0 0 90 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 88 6 0 0 6 0 0 94 6 17
2018 AO 73 13 0 7 0 0 7 93 7 15
2017 AO 81 14 0 0 5 0 0 95 5 21
2017 AO-03 90 10 0 0 0 0 0 100 0 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 76 24 0 0 0 0 0 100 0 17
2018 AO 53 27 13 0 0 0 7 86 0 15
2017 AO 40 45 15 0 0 0 0 85 0 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 25 25 25 13 13 0 0 50 25 16
2018 AO 13 13 40 20 13 0 0 27 33 15
2017 AO 5 24 34 14 24 0 0 28 38 21
2017 AO-03 10 30 41 20 0 0 0 39 20 10

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 12 18 18 35 18 0 0 53 29 17
2018 AO 14 29 29 21 7 0 0 29 43 14
2017 AO 20 35 26 15 5 0 0 20 55 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 24 29 0 12 0 0 59 12 17
2018 AO 33 33 7 20 7 0 0 67 27 15
2017 AO 9 53 9 9 19 0 0 62 28 21
2017 AO-03 20 51 10 20 0 0 0 70 20 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 35 24 18 0 24 0 0 59 24 17
2018 AO 36 21 0 7 36 0 0 57 43 14
2017 AO 14 10 28 19 28 0 0 24 47 21
2017 AO-03 30 11 30 30 0 0 0 41 30 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AO 12 88 17
2014 AO 0 100 24
2014 AO-03 0 100 13
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 59 24 12 0 6 0 0 59 41 17
2018 AO 21 57 7 7 0 0 7 23 77 14
2017 AO 33 29 19 0 5 14 0 39 61 21
2017 AO-03 20 61 10 0 0 10 0 22 78 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AO 88 0 6 0 6 0 0 88 6 17
2018 AO 60 13 0 0 7 0 20 92 8 15
Report a problem on this page
Date modified: