2019 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 38 3 10 1 0 0 87 11 106
2019 Unilingual English 28 46 4 16 6 0 0 74 22 50
2017 Bilingual 27 46 7 15 4 0 0 73 19 117
2017 Unilingual English 14 45 6 21 13 0 0 59 34 64
2014 Bilingual 34 45 9 8 4 0 0 79 12 108
2014 Unilingual English 23 52 6 14 3 2 0 76 17 62
2011 Bilingual 45 41 6 7 1 0 0 86 8 112
2011 Unilingual English 23 62 2 11 2 0 0 85 13 55
2011 Either English or French 46 30 0 16 8 0 0 76 24 13
2008 Bilingual 42 50 3 3 3 0 0 91 6 115
2008 Unilingual English 31 49 5 12 3 0 0 80 15 59
2008 Either English or French 36 21 0 29 14 0 0 57 43 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 23 3 8 2 0 0 88 10 106
2019 Unilingual English 74 20 4 0 0 2 0 96 0 50
2017 Bilingual 55 26 9 5 4 0 1 82 9 117
2017 Unilingual English 74 17 8 0 1 0 0 91 1 64
2014 Bilingual 51 27 4 13 4 0 0 78 18 108
2014 Unilingual English 82 10 3 0 0 0 5 97 0 62
2011 Bilingual 54 16 12 12 5 0 1 71 17 112
2011 Unilingual English 78 9 6 4 0 0 4 90 4 55
2011 Either English or French 62 23 16 0 0 0 0 84 0 13
2008 Bilingual 55 22 7 10 6 0 0 77 17 115
2008 Unilingual English 75 17 5 0 2 0 2 93 2 59
2008 Either English or French 79 7 0 0 0 7 7 100 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 30 6 7 1 0 0 87 8 105
2019 Unilingual English 56 28 4 10 2 0 0 84 12 50
2017 Bilingual 46 34 6 10 3 0 0 80 14 117
2017 Unilingual English 44 27 8 11 9 0 0 72 20 63
2014 Bilingual 46 33 9 7 5 0 0 79 13 108
2014 Unilingual English 53 31 3 8 5 0 0 84 13 62
2011 Bilingual 51 33 6 6 3 0 0 84 10 112
2011 Unilingual English 55 21 15 6 4 0 0 76 9 54
2011 Either English or French 38 47 8 7 0 0 0 85 7 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 37 12 8 2 0 0 78 9 106
2019 Unilingual English 26 32 16 20 6 0 0 58 26 50
2017 Bilingual 36 28 16 16 5 0 0 64 21 117
2017 Unilingual English 12 42 14 19 13 0 0 54 32 64
2014 Bilingual 29 39 13 14 5 1 0 68 19 108
2014 Unilingual English 21 37 9 20 11 0 1 58 32 62
2011 Bilingual 37 43 10 6 1 1 2 82 7 112
2011 Unilingual English 28 40 13 11 8 0 0 68 19 54
2011 Either English or French 38 24 8 15 15 0 0 62 30 13
2008 Bilingual 31 45 10 7 4 0 3 79 12 115
2008 Unilingual English 24 41 10 15 8 0 2 66 24 59
2008 Either English or French 21 21 21 29 7 0 0 43 36 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 32 5 4 1 0 1 90 5 106
2019 Unilingual English 38 36 10 12 4 0 0 74 16 50
2017 Bilingual 43 37 8 10 2 0 0 79 13 117
2017 Unilingual English 28 43 6 13 9 0 0 71 22 63
2014 Bilingual 48 35 10 4 3 1 0 84 7 108
2014 Unilingual English 44 37 6 9 3 0 0 81 13 62

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 28 9 6 2 0 1 83 8 106
2019 Unilingual English 51 31 10 4 4 0 0 82 8 49
2017 Bilingual 43 34 10 6 6 1 0 78 12 117
2017 Unilingual English 50 25 13 5 6 0 0 76 11 63
2014 Bilingual 31 39 14 12 4 0 0 70 16 108
2014 Unilingual English 44 35 9 5 5 0 1 80 10 62
2011 Bilingual 37 42 12 5 2 1 3 81 7 112
2011 Unilingual English 43 37 11 4 6 0 0 80 9 55
2011 Either English or French 38 24 24 7 8 0 0 62 15 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 26 10 6 2 0 0 83 8 106
2019 Unilingual English 46 26 16 6 6 0 0 72 11 50
2017 Bilingual 50 33 7 7 3 0 0 83 10 117
2017 Unilingual English 30 44 13 5 9 0 0 73 14 64
2014 Bilingual 41 34 11 13 2 0 0 75 15 108
2014 Unilingual English 47 39 6 6 2 0 0 86 8 62
2011 Bilingual 56 33 6 3 1 0 0 89 4 112
2011 Unilingual English 43 44 2 9 2 0 0 87 11 55
2011 Either English or French 40 38 0 15 8 0 0 78 22 13
2008 Bilingual 54 30 10 3 4 0 0 84 6 114
2008 Unilingual English 40 48 5 5 2 0 0 88 7 58
2008 Either English or French 57 36 0 7 0 0 0 93 7 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 32 18 8 8 0 1 65 16 104
2019 Unilingual English 28 32 12 14 14 0 0 60 28 50
2017 Bilingual 29 35 12 13 10 1 1 65 23 117
2017 Unilingual English 25 30 14 19 13 0 0 54 31 64
2014 Bilingual 26 26 19 16 12 1 0 52 28 108
2014 Unilingual English 26 39 13 13 8 0 1 66 21 62
2011 Bilingual 22 42 18 15 3 0 0 65 17 112
2011 Unilingual English 14 37 20 15 13 0 0 52 28 54
2011 Either English or French 38 24 22 0 16 0 0 62 16 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 40 7 8 3 0 1 82 11 104
2019 Unilingual English 34 26 22 12 6 0 0 60 18 50
2017 Bilingual 32 38 12 14 4 0 1 70 18 117
2017 Unilingual English 22 49 10 11 8 0 0 71 19 64

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 17 10 5 1 0 0 84 6 104
2019 Unilingual English 44 38 6 8 4 0 0 82 12 50
2017 Bilingual 57 28 11 2 2 1 0 85 3 116
2017 Unilingual English 39 40 9 6 5 2 0 79 11 64
2014 Bilingual 52 29 13 3 3 0 0 81 6 108
2014 Unilingual English 51 34 8 6 0 0 0 86 6 62
2011 Bilingual 52 40 4 2 2 0 0 92 4 112
2011 Unilingual English 42 35 15 7 2 0 0 76 9 55
2011 Either English or French 38 46 16 0 0 0 0 84 0 13
2008 Bilingual 63 29 4 2 3 0 0 91 4 115
2008 Unilingual English 42 46 8 2 2 0 0 88 3 59
2008 Either English or French 36 36 21 0 0 7 0 77 0 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 36 11 6 4 0 0 79 10 102
2019 Unilingual English 36 30 6 16 12 0 0 66 28 50
2017 Bilingual 34 37 11 10 7 0 0 71 18 117
2017 Unilingual English 23 37 14 13 13 0 0 60 25 64

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 16 10 2 1 0 0 87 3 104
2019 Unilingual English 60 22 14 2 2 0 0 82 4 50
2017 Bilingual 63 28 7 2 1 0 0 90 2 116
2017 Unilingual English 55 31 6 6 2 0 0 86 8 64
2014 Bilingual 63 27 6 3 1 0 0 90 4 107
2014 Unilingual English 68 29 2 2 0 0 0 97 2 62
2011 Bilingual 76 20 3 2 0 0 0 96 2 112
2011 Unilingual English 71 24 6 0 0 0 0 94 0 55
2011 Either English or French 46 31 14 8 0 0 0 78 8 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 37 7 6 5 0 1 82 11 102
2019 Unilingual English 36 26 14 14 10 0 0 62 24 50
2017 Bilingual 39 34 13 8 5 0 1 74 13 117
2017 Unilingual English 22 29 11 22 16 0 0 51 38 64
2014 Bilingual 22 44 11 10 11 1 1 67 21 108
2014 Unilingual English 17 45 16 14 6 2 0 63 20 62
2011 Bilingual 41 40 11 5 2 0 1 82 7 111
2011 Unilingual English 30 46 9 9 6 0 0 76 15 55
2011 Either English or French 40 38 14 0 8 0 0 78 8 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 35 8 10 5 0 1 77 15 104
2019 Unilingual English 30 30 12 14 13 0 0 60 28 50
2017 Bilingual 35 38 13 6 7 0 1 74 13 117
2017 Unilingual English 24 30 17 11 17 0 0 54 28 64
2014 Bilingual 27 35 16 7 14 1 0 63 21 108
2014 Unilingual English 34 28 19 11 7 0 1 63 18 62

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 42 7 9 1 0 0 84 10 104
2019 Unilingual English 27 35 17 14 8 0 0 61 22 49
2017 Bilingual 33 39 10 9 7 0 2 73 16 117
2017 Unilingual English 28 33 14 11 13 0 0 62 24 63
2014 Bilingual 28 38 12 13 9 0 0 66 22 108
2014 Unilingual English 33 37 13 13 5 0 0 70 17 62
2011 Bilingual 40 40 15 4 1 0 1 80 5 112
2011 Unilingual English 34 36 20 7 2 0 0 71 9 55
2011 Either English or French 62 15 8 0 15 0 0 78 15 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 30 11 4 0 0 0 86 4 106
2019 Unilingual English 48 32 8 8 4 0 0 80 12 50
2017 Bilingual 53 32 10 2 3 0 0 85 5 116
2017 Unilingual English 43 28 14 11 3 0 0 72 14 64
2014 Bilingual 47 31 11 7 3 1 0 79 10 107
2014 Unilingual English 50 40 6 3 0 0 0 90 3 62
2011 Bilingual 61 31 5 3 0 0 0 92 3 112
2011 Unilingual English 53 38 5 4 0 0 0 91 4 55
2011 Either English or French 56 22 8 14 0 0 0 78 14 13
2008 Bilingual 54 33 8 3 2 1 0 88 4 115
2008 Unilingual English 47 47 0 3 2 0 0 95 5 59
2008 Either English or French 50 43 0 7 0 0 0 93 7 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 29 23 8 6 1 0 62 15 105
2019 Unilingual English 28 28 20 12 10 2 0 57 22 50
2017 Bilingual 32 36 17 3 7 2 2 72 11 117
2017 Unilingual English 29 35 25 5 3 3 0 66 8 64
2014 Bilingual 28 40 16 11 5 0 1 68 16 107
2014 Unilingual English 27 40 25 3 1 2 2 69 5 62
2011 Bilingual 27 37 22 7 4 0 2 66 12 112
2011 Unilingual English 22 49 20 5 2 2 0 72 7 55
2011 Either English or French 40 31 22 0 7 0 0 71 7 13
2008 Bilingual 24 44 14 12 4 0 1 69 17 115
2008 Unilingual English 31 36 25 7 2 0 0 66 8 59
2008 Either English or French 29 36 21 0 14 0 0 64 14 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 30 35 18 9 0 1 28 36 105
2019 Unilingual English 12 24 40 12 10 2 0 23 36 50
2017 Bilingual 7 25 38 17 9 2 2 28 33 117
2017 Unilingual English 11 24 41 20 3 0 0 24 35 64
2014 Bilingual 9 32 34 19 5 1 0 24 41 108
2014 Unilingual English 5 24 35 23 8 6 0 33 30 62
2011 Bilingual 3 23 42 20 10 1 1 31 26 112
2011 Unilingual English 6 11 53 26 5 0 0 31 16 55
2011 Either English or French 0 40 54 7 0 0 0 7 40 13
2008 Bilingual 3 24 41 23 7 0 1 31 28 115
2008 Unilingual English 7 20 42 22 5 2 2 28 28 59
2008 Either English or French 21 29 14 29 7 0 0 36 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 3 10 29 34 22 3 1 57 13 105
2019 Unilingual English 6 20 34 20 20 0 0 40 26 50
2017 Bilingual 4 12 27 33 18 3 3 54 17 117
2017 Unilingual English 9 22 37 22 9 0 0 31 31 64
2014 Bilingual 4 14 27 30 20 5 1 53 19 108
2014 Unilingual English 3 9 24 35 23 4 2 61 13 62
2011 Bilingual 2 8 31 28 24 2 5 56 10 110
2011 Unilingual English 4 4 27 45 16 0 4 64 8 55
2011 Either English or French 8 14 16 38 24 0 0 62 22 13
2008 Bilingual 3 14 24 33 23 1 3 58 17 113
2008 Unilingual English 7 12 34 32 8 2 5 44 20 59
2008 Either English or French 0 21 21 50 7 0 0 57 21 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 5 40 21 19 4 2 41 16 104
2019 Unilingual English 30 26 28 10 4 2 0 14 57 50
2017 Bilingual 7 23 28 17 20 2 2 38 32 116
2017 Unilingual English 35 19 20 22 3 0 0 26 54 64
2014 Bilingual 13 24 22 23 14 2 1 39 38 107
2014 Unilingual English 22 28 24 13 8 4 1 22 53 62
2011 Bilingual 7 22 26 22 19 1 3 42 31 112
2011 Unilingual English 24 40 20 15 2 0 0 17 63 55
2011 Either English or French 23 22 22 16 16 0 0 32 46 13
2008 Bilingual 8 20 24 26 17 1 4 45 30 114
2008 Unilingual English 19 22 36 15 3 2 3 20 43 59
2008 Either English or French 36 14 21 21 7 0 0 29 50 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 11 41 23 14 1 1 38 20 106
2019 Unilingual English 9 16 28 34 10 2 0 45 26 50
2017 Bilingual 8 14 36 25 15 0 2 41 22 117
2017 Unilingual English 8 16 44 28 3 0 0 31 24 63
2014 Bilingual 12 17 39 18 10 1 3 29 30 107
2014 Unilingual English 5 8 31 38 11 6 2 52 14 62
2011 Bilingual 5 17 32 27 15 1 3 44 23 111
2011 Unilingual English 4 9 35 40 13 0 0 53 13 55
2011 Either English or French 0 7 39 38 16 0 0 54 7 13
2008 Bilingual 8 17 39 24 11 1 1 35 25 114
2008 Unilingual English 3 10 31 41 12 2 2 54 14 59
2008 Either English or French 7 7 14 57 14 0 0 71 14 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 20 33 18 12 1 1 30 36 105
2019 Unilingual English 14 26 24 20 14 2 0 35 41 50
2017 Bilingual 15 21 35 16 7 2 3 25 38 117
2017 Unilingual English 21 28 35 10 6 0 0 16 49 64
2014 Bilingual 17 20 33 21 5 1 4 27 38 108
2014 Unilingual English 11 25 28 17 8 9 1 28 41 62
2011 Bilingual 12 31 26 19 9 0 4 29 44 111
2011 Unilingual English 13 22 38 22 5 0 0 28 35 55
2011 Either English or French 15 16 14 39 16 0 0 55 30 13
2008 Bilingual 11 23 32 23 9 0 4 33 35 114
2008 Unilingual English 7 17 45 16 10 2 3 27 25 58
2008 Either English or French 14 36 21 21 7 0 0 29 50 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 3 14 26 34 17 4 3 54 18 105
2019 Unilingual English 8 14 25 26 16 4 6 47 25 50
2017 Bilingual 4 7 32 33 17 4 3 54 12 116
2017 Unilingual English 8 9 34 34 14 0 0 49 17 64
2014 Bilingual 4 14 33 29 14 3 5 46 19 108
2014 Unilingual English 2 3 27 36 23 6 3 65 6 62
2011 Bilingual 6 18 28 20 18 2 6 42 27 112
2011 Unilingual English 4 9 24 40 22 0 2 63 13 55
2011 Either English or French 7 16 16 38 24 0 0 62 22 13
2008 Bilingual 11 15 27 24 17 2 4 43 27 113
2008 Unilingual English 5 8 29 29 19 5 5 53 15 59
2008 Either English or French 14 0 14 43 21 0 7 69 15 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 17 38 14 19 5 0 35 24 105
2019 Unilingual English 32 14 38 14 2 0 0 16 46 50
2017 Bilingual 7 16 35 21 16 3 1 39 24 117
2017 Unilingual English 30 31 31 6 2 0 0 8 61 64
2014 Bilingual 12 23 24 21 15 2 2 38 37 108
2014 Unilingual English 29 17 31 9 5 6 3 15 50 62

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 1 14 31 40 12 2 1 53 15 105
2019 Unilingual English 12 22 30 26 8 2 0 35 34 50
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 21 7 4 5 0 0 85 9 106
2019 Unilingual English 72 19 6 0 0 2 2 94 0 49
2017 Bilingual 60 22 5 8 5 0 0 82 13 117
2017 Unilingual English 75 13 8 0 1 0 3 90 1 64
2014 Bilingual 58 21 8 7 5 0 1 80 12 108
2014 Unilingual English 70 11 5 0 0 0 14 95 0 62
2011 Bilingual 62 20 6 8 4 0 0 82 12 111
2011 Unilingual English 67 13 11 0 2 0 7 86 2 55
2011 Either English or French 76 15 0 0 0 0 8 100 0 13
2008 Bilingual 54 21 7 6 6 0 6 80 13 115
2008 Unilingual English 76 10 10 0 0 0 3 89 0 59
2008 Either English or French 71 7 7 0 0 7 7 92 0 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 22 15 9 10 6 3 63 21 106
2019 Unilingual English 26 18 16 12 26 2 0 45 39 50
2017 Bilingual 27 25 12 9 17 7 3 58 29 117
2017 Unilingual English 25 21 13 11 25 3 1 49 38 64
2014 Bilingual 15 29 16 12 16 5 7 50 32 108
2014 Unilingual English 33 21 17 11 9 1 6 59 22 62

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 21 12 7 4 1 0 77 11 106
2019 Unilingual English 40 20 12 12 12 4 0 63 25 50
2017 Bilingual 50 29 5 8 6 1 0 80 15 116
2017 Unilingual English 31 30 11 11 17 0 0 61 28 64
2014 Bilingual 31 38 12 10 7 1 1 70 17 107
2014 Unilingual English 34 31 6 17 9 0 2 67 27 62

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 28 5 7 4 1 0 85 11 106
2019 Unilingual English 41 29 8 14 8 0 0 70 22 49
2017 Bilingual 47 30 6 10 5 1 0 78 15 117
2017 Unilingual English 26 41 10 12 11 0 0 67 23 64
2014 Bilingual 38 40 9 9 3 0 1 79 12 108
2014 Unilingual English 46 35 2 6 9 0 2 83 16 62

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 26 15 7 2 0 0 77 9 105
2019 Unilingual English 44 28 6 14 4 4 0 75 18 50
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 24 11 5 1 2 7 82 6 106
2019 Unilingual English 58 20 8 8 4 2 0 80 12 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 28 8 11 2 0 3 79 13 105
2019 Unilingual English 50 18 12 14 6 0 0 68 20 50
2017 Bilingual 38 29 14 11 6 1 2 69 17 117
2017 Unilingual English 44 26 11 11 8 0 0 70 18 64
2014 Bilingual 24 36 18 11 10 1 0 61 21 108
2014 Unilingual English 49 28 6 5 5 6 1 83 11 62
2011 Bilingual 28 37 20 9 3 0 3 67 12 112
2011 Unilingual English 31 43 13 6 8 0 0 74 13 54
2011 Either English or French 40 32 7 7 16 0 0 71 22 13
2008 Bilingual 25 43 14 9 9 0 1 68 18 115
2008 Unilingual English 31 42 10 8 8 0 0 73 17 59
2008 Either English or French 29 29 21 7 14 0 0 57 21 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 21 9 8 2 1 2 81 10 106
2019 Unilingual English 64 14 8 4 8 2 0 80 12 50
2017 Bilingual 45 28 12 5 6 3 2 76 12 117
2017 Unilingual English 53 22 17 3 5 0 0 75 8 64
2014 Bilingual 34 33 10 12 8 3 1 69 20 108
2014 Unilingual English 55 22 6 5 3 6 3 84 9 62
2011 Bilingual 47 30 12 5 2 3 2 80 7 112
2011 Unilingual English 54 26 7 9 4 0 0 80 13 55
2011 Either English or French 53 24 8 8 8 0 0 76 16 13
2008 Bilingual 38 34 12 6 5 3 1 75 12 115
2008 Unilingual English 46 29 10 8 7 0 0 75 15 59
2008 Either English or French 43 7 29 0 21 0 0 50 21 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 20 8 11 6 1 1 75 17 104
2019 Unilingual English 60 17 6 9 8 0 0 77 17 47
2017 Bilingual 50 18 14 8 7 0 1 69 16 117
2017 Unilingual English 50 20 14 12 3 0 0 70 15 64
2014 Bilingual 33 36 14 10 6 0 0 69 17 108
2014 Unilingual English 52 27 5 5 6 6 0 83 12 62
2011 Bilingual 42 38 12 5 2 0 2 81 7 111
2011 Unilingual English 46 34 9 9 2 0 0 79 11 54
2011 Either English or French 69 8 0 8 16 0 0 76 24 13
2008 Bilingual 39 35 11 6 5 1 3 77 12 115
2008 Unilingual English 42 36 8 5 8 0 0 78 14 59
2008 Either English or French 29 36 14 0 21 0 0 64 21 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 82 13 2 1 1 0 1 96 2 105
2019 Unilingual English 84 6 6 0 0 2 2 94 0 49
2017 Bilingual 80 13 2 2 2 0 1 94 4 117
2017 Unilingual English 83 8 6 0 0 0 3 94 0 64
2014 Bilingual 71 18 4 4 3 0 0 89 7 107
2014 Unilingual English 84 5 3 0 0 0 8 97 0 61
2011 Bilingual 74 17 5 2 1 0 1 92 3 111
2011 Unilingual English 72 6 11 0 0 0 11 87 0 54
2011 Either English or French 84 8 0 0 0 8 0 100 0 13
2008 Bilingual 74 10 9 3 3 0 1 85 6 115
2008 Unilingual English 88 2 3 0 0 0 7 96 0 59
2008 Either English or French 79 7 0 0 0 7 7 100 0 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 79 12 0 4 2 0 3 94 6 106
2019 Unilingual English 84 12 2 2 0 0 0 96 2 50
2017 Bilingual 54 24 9 3 3 0 6 83 7 117
2017 Unilingual English 56 25 6 5 3 5 0 85 9 63
2014 Bilingual 49 23 9 6 6 3 4 76 14 108
2014 Unilingual English 65 22 3 6 2 0 1 89 8 61
2011 Bilingual 46 31 8 6 3 1 5 82 10 111
2011 Unilingual English 58 18 13 7 4 0 0 76 11 55
2011 Either English or French 46 39 8 7 0 0 0 86 7 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 17 12 2 3 0 1 83 5 106
2019 Unilingual English 66 21 4 4 4 2 0 88 8 49
2017 Bilingual 53 23 11 5 7 0 1 77 12 117
2017 Unilingual English 55 26 11 3 3 1 0 82 6 63

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 21 7 8 2 0 2 83 10 106
2019 Unilingual English 60 16 10 12 2 0 0 76 14 50
2017 Bilingual 49 23 11 6 10 0 1 73 16 117
2017 Unilingual English 56 18 10 9 6 0 0 74 16 62
2014 Bilingual 38 31 10 9 11 1 0 69 21 108
2014 Unilingual English 61 22 5 6 5 0 1 84 11 62

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 48 17 10 3 0 0 70 13 36
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 29 21 10 5 4 0 63 15 106
2019 Unilingual English 24 28 12 12 16 8 0 57 30 50
2017 Bilingual 27 35 11 12 9 6 0 66 22 117
2017 Unilingual English 10 24 14 21 17 14 0 40 44 64
2014 Bilingual 32 33 8 15 4 8 0 70 21 108
2014 Unilingual English 25 32 13 16 4 9 0 63 23 62
2011 Bilingual 41 31 12 5 2 8 1 80 8 112
2011 Unilingual English 22 35 16 13 6 9 0 62 20 55
2011 Either English or French 46 0 24 8 22 0 0 46 30 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 32 20 12 6 0 0 63 17 106
2019 Unilingual English 20 22 10 20 23 4 0 44 45 50
2017 Bilingual 28 30 18 12 11 1 0 58 24 117
2017 Unilingual English 6 26 9 24 32 3 0 33 57 64
2014 Bilingual 29 30 12 17 9 3 1 61 27 108
2014 Unilingual English 22 34 14 15 12 3 0 58 28 62
2011 Bilingual 41 30 10 15 2 2 0 73 18 112
2011 Unilingual English 20 38 20 7 13 2 0 59 20 55
2011 Either English or French 32 24 14 8 22 0 0 56 30 13
2008 Bilingual 26 37 12 9 12 4 0 65 22 115
2008 Unilingual English 8 32 17 15 25 2 0 41 41 59
2008 Either English or French 21 14 0 29 36 0 0 36 64 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 33 19 15 6 1 0 59 22 105
2019 Unilingual English 18 18 14 26 21 2 0 37 49 50
2017 Bilingual 23 29 14 18 10 5 0 55 30 117
2017 Unilingual English 5 16 25 27 25 3 0 21 54 64
2014 Bilingual 18 32 15 23 6 7 0 53 31 108
2014 Unilingual English 19 27 16 22 9 6 0 49 34 62
2011 Bilingual 23 41 17 13 2 4 0 66 16 112
2011 Unilingual English 11 37 22 22 9 0 0 47 31 55
2011 Either English or French 24 39 8 14 15 0 0 63 29 13
2008 Bilingual 14 37 25 11 7 6 0 54 19 115
2008 Unilingual English 3 29 24 20 22 2 0 33 43 59
2008 Either English or French 21 14 0 29 36 0 0 36 64 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 39 13 14 11 3 0 59 27 106
2019 Unilingual English 20 22 16 16 22 4 0 44 39 50
2017 Bilingual 24 36 18 9 13 1 0 60 21 117
2017 Unilingual English 11 22 14 20 30 3 0 34 52 64
2014 Bilingual 23 27 15 17 11 7 0 54 30 108
2014 Unilingual English 21 19 18 19 13 11 0 44 36 61
2011 Bilingual 30 35 17 11 3 5 0 68 14 112
2011 Unilingual English 13 40 11 18 15 3 0 54 34 55
2011 Either English or French 24 38 8 8 22 0 0 62 30 13
2008 Bilingual 25 46 13 9 4 3 0 74 13 114
2008 Unilingual English 14 34 17 24 12 0 0 47 36 59
2008 Either English or French 29 7 14 29 21 0 0 36 50 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 70 21 5 0 3 2 0 92 3 106
2019 Unilingual English 64 18 8 2 2 6 0 88 4 50
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 34 10 2 3 1 0 86 5 106
2019 Unilingual English 18 50 16 12 4 0 0 68 16 50
2017 Bilingual 51 33 6 7 3 0 0 84 10 116
2017 Unilingual English 18 42 17 13 10 0 0 60 22 64
2014 Bilingual 43 37 8 5 5 2 0 82 9 108
2014 Unilingual English 34 47 8 6 1 3 0 84 8 62
2011 Bilingual 58 33 5 3 1 1 0 92 3 112
2011 Unilingual English 27 40 15 13 6 0 0 67 18 55
2011 Either English or French 32 46 0 7 8 8 0 84 16 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 32 23 21 4 4 0 51 26 106
2019 Unilingual English 14 18 18 32 16 2 0 33 49 50

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 29 19 12 6 2 1 62 18 105
2019 Unilingual English 24 34 14 12 14 0 2 59 26 50
2017 Bilingual 34 36 7 10 6 6 0 74 18 116
2017 Unilingual English 31 33 10 9 14 3 0 66 24 64
2014 Bilingual 34 30 12 12 8 2 1 66 21 109
2014 Unilingual English 40 36 8 8 3 3 2 80 11 62
2011 Bilingual 45 27 11 5 4 8 1 78 10 112
2011 Unilingual English 38 36 7 11 2 2 4 79 13 55
2011 Either English or French 24 29 16 8 16 0 8 57 26 13
2008 Bilingual 44 26 10 10 6 3 1 74 16 115
2008 Unilingual English 27 36 10 12 8 5 2 67 22 59
2008 Either English or French 36 14 21 7 21 0 0 50 29 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 35 15 12 2 3 0 70 14 105
2019 Unilingual English 24 22 16 22 12 4 0 48 35 50

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 20 21 13 12 9 4 48 28 105
2019 Unilingual English 29 16 12 14 18 10 0 50 36 49
2017 Bilingual 19 27 16 12 10 14 3 54 26 117
2017 Unilingual English 17 22 15 18 20 6 2 42 41 64
2014 Bilingual 15 13 22 12 16 15 8 36 36 109
2014 Unilingual English 26 31 13 10 11 8 1 63 23 62
2011 Bilingual 19 22 13 10 7 21 8 58 24 112
2011 Unilingual English 22 35 9 9 15 9 2 63 27 55
2011 Either English or French 47 7 8 8 8 22 0 69 20 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 44 13 8 9 1 0 70 16 106
2019 Unilingual English 20 16 20 10 28 4 0 38 40 49
2017 Bilingual 33 25 14 13 12 3 0 60 26 117
2017 Unilingual English 9 27 18 20 25 1 0 36 46 64
2014 Bilingual 27 27 27 6 10 3 1 56 16 109
2014 Unilingual English 15 23 18 23 15 6 0 40 40 61
2011 Bilingual 32 36 15 9 5 4 0 70 15 111
2011 Unilingual English 16 35 18 13 18 0 0 51 31 55
2011 Either English or French 8 47 8 22 15 0 0 56 37 13
2008 Bilingual 21 43 13 8 12 2 2 66 21 115
2008 Unilingual English 12 28 17 12 28 3 0 41 41 58
2008 Either English or French 21 7 7 14 50 0 0 29 64 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 16 17 19 24 3 10 31 49 106
2019 Unilingual English 16 10 16 20 32 2 4 27 55 50
2017 Bilingual 12 19 16 19 24 2 7 35 47 117
2017 Unilingual English 5 15 22 17 39 0 1 20 57 64
2014 Bilingual 12 19 13 20 28 4 3 34 52 109
2014 Unilingual English 11 20 17 11 27 11 3 36 44 62
2011 Bilingual 13 25 15 17 22 2 7 41 43 111
2011 Unilingual English 4 16 16 27 34 2 0 21 63 55
2011 Either English or French 8 16 24 8 44 0 0 24 53 13
2008 Bilingual 6 22 22 17 27 3 3 30 47 115
2008 Unilingual English 3 17 7 17 54 0 2 21 72 59
2008 Either English or French 7 21 14 0 57 0 0 29 57 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 25 9 4 0 2 3 87 4 105
2019 Unilingual English 58 32 6 2 2 0 0 91 4 50

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 6 3 1 1 3 16 94 2 105
2019 Unilingual English 62 10 0 10 10 4 4 78 22 50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 20 12 2 5 1 4 81 7 105
2019 Unilingual English 36 20 20 6 12 4 2 60 19 50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 15 10 7 10 2 6 71 18 103
2019 Unilingual English 38 16 16 8 14 6 2 59 23 50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 13 12 3 4 2 11 79 8 105
2019 Unilingual English 30 18 12 10 18 8 4 55 31 50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 6 10 2 3 2 7 84 5 105
2019 Unilingual English 68 16 6 0 4 4 2 89 4 50

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 72 8 7 2 3 4 5 88 5 105
2019 Unilingual English 58 12 2 8 10 8 2 78 20 50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 80 3 5 0 0 3 10 94 0 104
2019 Unilingual English 86 8 2 0 0 4 0 98 0 50

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 43 20 6 5 3 1 69 11 106
2019 Unilingual English 22 32 10 16 13 6 0 58 31 50
2017 Bilingual 29 31 19 9 7 3 1 63 17 117
2017 Unilingual English 6 37 19 19 19 0 0 43 38 64

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 40 16 3 3 2 0 78 6 105
2019 Unilingual English 39 27 10 14 8 2 0 67 22 49
2017 Bilingual 36 42 10 3 6 3 0 81 9 117
2017 Unilingual English 26 28 20 11 9 5 0 57 21 64
2014 Bilingual 42 36 7 5 5 4 0 81 11 109
2014 Unilingual English 34 35 14 5 2 9 2 77 7 62
2011 Bilingual 41 41 9 5 0 3 0 85 6 110
2011 Unilingual English 36 33 9 11 7 2 2 72 19 55
2011 Either English or French 46 31 7 0 8 8 0 84 9 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 39 11 5 3 6 0 80 8 105
2019 Unilingual English 38 26 16 4 8 6 2 70 13 50
2017 Bilingual 37 33 14 4 4 8 1 76 9 117
2017 Unilingual English 25 27 20 2 13 14 0 60 17 64
2014 Bilingual 36 38 14 3 3 4 3 79 6 109
2014 Unilingual English 36 22 23 5 5 8 2 64 11 61

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 34 9 4 2 0 0 85 6 103
2019 Unilingual English 50 18 10 6 16 0 0 68 21 50
2017 Bilingual 48 34 7 5 6 0 0 82 10 117
2017 Unilingual English 38 34 13 6 8 0 2 72 14 63
2014 Bilingual 44 35 9 8 5 0 0 78 12 109
2014 Unilingual English 54 26 11 5 2 2 0 82 7 62
2011 Bilingual 53 36 3 4 3 1 0 90 7 112
2011 Unilingual English 49 29 6 11 6 0 0 78 16 55
2011 Either English or French 61 16 15 0 8 0 0 76 8 13
2008 Bilingual 44 35 6 10 3 1 0 80 14 115
2008 Unilingual English 32 32 15 7 14 0 0 64 20 59
2008 Either English or French 29 21 14 29 7 0 0 50 36 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 37 12 7 1 0 0 81 8 106
2019 Unilingual English 32 26 14 14 14 0 0 58 28 50
2017 Bilingual 44 25 12 10 8 1 0 70 18 117
2017 Unilingual English 26 25 24 14 11 0 0 51 25 64
2014 Bilingual 41 26 18 10 5 2 0 68 14 109
2014 Unilingual English 48 28 9 8 6 0 0 76 14 62
2011 Bilingual 54 26 15 3 0 3 0 82 3 112
2011 Unilingual English 36 40 11 9 4 0 0 76 13 55
2011 Either English or French 62 8 8 14 8 0 0 70 22 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 34 10 9 1 0 0 80 10 106
2019 Unilingual English 35 25 19 8 14 0 0 59 22 49
2017 Bilingual 42 31 7 11 7 1 0 75 18 117
2017 Unilingual English 23 31 17 14 14 0 0 54 29 64
2014 Bilingual 39 29 15 11 5 1 0 69 16 109
2014 Unilingual English 40 38 8 7 8 0 0 78 14 62
2011 Bilingual 48 33 16 2 1 0 0 81 3 112
2011 Unilingual English 41 24 18 15 2 0 0 65 17 54
2011 Either English or French 56 14 8 14 8 0 0 70 22 13
2008 Bilingual 49 26 11 10 3 2 0 76 12 115
2008 Unilingual English 29 36 10 17 7 0 0 66 24 58
2008 Either English or French 29 21 0 43 7 0 0 50 50 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 32 12 11 2 2 1 74 13 106
2019 Unilingual English 42 20 12 8 14 4 0 65 23 50
2017 Bilingual 41 23 11 10 6 7 2 70 18 117
2017 Unilingual English 34 32 11 11 11 0 0 67 22 64
2014 Bilingual 40 21 18 10 8 2 0 62 19 109
2014 Unilingual English 42 27 13 11 3 3 2 72 15 62
2011 Bilingual 45 25 18 5 2 3 2 73 8 111
2011 Unilingual English 44 13 21 9 7 6 0 61 17 54
2011 Either English or French 46 30 8 8 8 0 0 76 15 13
2008 Bilingual 46 23 12 8 6 3 1 73 15 115
2008 Unilingual English 34 26 19 10 7 2 2 63 18 58
2008 Either English or French 36 7 21 7 21 7 0 46 31 14
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 20 48 32 106
2019 Unilingual English 22 46 32 50
2017 Bilingual 23 49 27 117
2017 Unilingual English 15 54 30 64
2014 Bilingual 23 46 31 109
2014 Unilingual English 17 59 24 62
2011 Bilingual 16 46 38 112
2011 Unilingual English 20 46 34 55
2011 Either English or French 30 54 16 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 33 5 34 10 18 0 21
2017 Bilingual 26 7 37 17 0 13 29
2017 Unilingual English 20 0 29 39 0 12 10
2014 Bilingual 24 4 60 4 9999 8 25
2014 Unilingual English 72 0 18 9 9999 0 11
2011 Bilingual 39 10 41 5 9999 5 19
2011 Unilingual English 91 0 9 0 9999 0 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 43 13 2 3 0 2 82 5 105
2019 Unilingual English 48 30 8 12 2 0 0 78 14 50

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 17 5 5 0 6 2 90 5 105
2019 Unilingual English 68 14 6 8 0 4 0 86 8 50
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 105
2019 Unilingual English 24 76 50

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 11
2019 Unilingual English 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 11
2019 Unilingual English 0 100 12

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 11
2019 Unilingual English 0 100 12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 11
2019 Unilingual English 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 17 83 105
2019 Unilingual English 32 68 50

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 21 16 7 12 26 5 50 28 106
2019 Unilingual English 12 18 10 8 30 20 2 38 49 50
2017 Bilingual 12 13 23 9 9 29 6 38 27 117
2017 Unilingual English 6 12 22 16 16 23 5 26 44 64
2014 Bilingual 11 16 23 2 10 32 7 43 20 109
2014 Unilingual English 14 17 9 11 9 31 8 51 33 62

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 29 14 7 9 9 1 67 17 105
2019 Unilingual English 30 12 20 10 24 2 2 44 35 50
2017 Bilingual 31 23 16 12 6 12 0 61 20 116
2017 Unilingual English 16 31 12 11 17 12 0 53 33 64
2014 Bilingual 23 29 22 6 7 12 1 59 15 109
2014 Unilingual English 27 25 11 8 11 17 2 64 23 62
2011 Bilingual 42 35 11 4 0 7 1 83 5 112
2011 Unilingual English 36 29 17 7 4 7 0 70 12 55
2011 Either English or French 40 22 16 7 8 8 0 67 16 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 105
2019 Unilingual English 12 88 50

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 104
2019 Unilingual English 10 90 50

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 13 25 4 4 29 6 49 12 104
2019 Unilingual English 20 12 22 6 8 28 4 47 20 50
2017 Bilingual 18 15 16 0 6 39 6 61 11 116
2017 Unilingual English 8 11 25 5 5 42 5 35 18 64
2014 Bilingual 12 15 17 3 2 44 8 55 10 109
2014 Unilingual English 14 11 30 3 2 34 6 42 8 62

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 29 17 3 5 10 0 73 9 106
2019 Unilingual English 38 22 16 4 10 8 2 67 15 50
2017 Bilingual 38 25 17 2 5 12 1 73 8 117
2017 Unilingual English 17 30 27 0 6 18 2 58 8 64
2014 Bilingual 25 31 14 5 2 21 2 73 9 109
2014 Unilingual English 28 27 25 3 2 14 2 65 5 62
2011 Bilingual 44 34 10 2 1 9 1 86 3 112
2011 Unilingual English 38 25 20 4 2 11 0 71 6 55
2011 Either English or French 40 30 22 0 8 0 0 70 8 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 28 13 7 8 0 1 72 15 106
2019 Unilingual English 32 38 16 2 12 0 0 70 14 50
2017 Bilingual 34 26 18 8 12 0 2 61 20 117
2017 Unilingual English 39 31 11 6 9 2 1 73 16 64

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 37 22 11 17 0 0 50 28 106
2019 Unilingual English 18 30 28 14 10 0 0 48 24 50
2017 Bilingual 20 26 27 16 12 0 0 45 27 117
2017 Unilingual English 20 34 26 9 8 2 0 56 18 64

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 42 14 11 9 0 2 66 20 104
2019 Unilingual English 26 34 22 10 8 0 0 60 18 50
2017 Bilingual 26 31 17 12 13 0 1 57 26 116
2017 Unilingual English 19 39 19 13 8 2 1 60 21 64

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 27 20 17 17 0 2 45 34 106
2019 Unilingual English 10 28 26 24 12 0 0 38 36 50
2017 Bilingual 17 22 31 15 14 1 1 40 29 117
2017 Unilingual English 17 34 28 10 8 3 0 53 18 64

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 26 13 4 4 1 2 79 8 106
2019 Unilingual English 40 38 12 4 6 0 0 78 10 50
2017 Bilingual 43 30 11 5 2 2 6 80 8 117
2017 Unilingual English 60 27 5 5 0 2 1 90 5 63

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 29 19 9 4 0 1 68 12 105
2019 Unilingual English 42 32 10 10 6 0 0 74 15 50
2017 Bilingual 34 31 15 12 9 0 0 64 20 117
2017 Unilingual English 41 33 14 5 6 2 0 75 11 64

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 35 18 8 5 0 0 69 13 105
2019 Unilingual English 30 24 22 20 4 0 0 54 24 50
2017 Bilingual 31 30 20 9 9 1 1 61 19 117
2017 Unilingual English 19 33 17 16 14 2 0 52 30 64

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 48 15 7 6 1 0 72 13 105
2019 Unilingual English 16 34 28 12 8 2 0 51 20 50
2017 Bilingual 21 32 27 9 10 1 0 54 19 117
2017 Unilingual English 15 28 28 19 8 2 0 44 27 64

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 25 22 4 4 0 0 70 8 105
2019 Unilingual English 30 28 18 12 11 0 0 58 24 50
2017 Bilingual 34 26 19 11 8 0 2 62 19 117
2017 Unilingual English 17 31 33 8 9 2 0 49 18 64

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 18 16 8 6 0 0 70 13 105
2019 Unilingual English 42 26 10 8 14 0 0 68 22 50

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 27 15 5 5 0 0 76 10 105
2019 Unilingual English 33 39 25 0 4 0 0 72 4 49
2017 Bilingual 42 24 21 8 5 0 1 66 13 117
2017 Unilingual English 28 40 17 8 5 2 0 70 13 64

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 15 11 4 1 0 0 85 5 104
2019 Unilingual English 64 17 13 0 6 0 0 81 6 47
2017 Bilingual 57 24 11 8 1 0 0 81 8 117
2017 Unilingual English 55 32 6 3 3 0 0 87 6 64

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 81 8 5 0 1 2 4 94 1 104
2019 Unilingual English 85 10 2 0 0 0 2 98 0 47
2017 Bilingual 68 11 8 4 6 1 2 82 10 117
2017 Unilingual English 58 17 10 4 8 0 3 78 13 64

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 14 4 5 8 0 1 84 12 106
2019 Unilingual English 58 16 12 6 8 0 0 74 14 50
2017 Bilingual 55 31 6 4 2 0 2 88 6 117
2017 Unilingual English 49 30 15 1 5 0 0 79 6 64

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 21 8 2 3 0 1 87 5 106
2019 Unilingual English 50 16 22 8 4 0 0 66 12 50
2017 Bilingual 50 21 12 6 6 0 5 74 13 115
2017 Unilingual English 46 23 16 3 12 0 0 68 16 63

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 14 14 2 7 0 2 77 9 105
2019 Unilingual English 60 10 16 8 6 0 0 70 14 50
2017 Bilingual 51 11 6 2 2 0 27 85 6 117
2017 Unilingual English 54 6 5 0 0 0 35 93 0 64

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 10 3 2 2 0 21 92 5 105
2019 Unilingual English 52 6 12 0 2 0 28 81 3 50
2017 Bilingual 69 20 2 0 2 1 6 96 2 115
2017 Unilingual English 63 19 10 2 2 1 3 86 3 63

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 80 16 3 0 1 0 0 96 1 104
2019 Unilingual English 66 16 4 6 0 0 8 90 7 50
2017 Bilingual 74 12 5 1 2 0 6 92 3 117
2017 Unilingual English 72 19 6 2 2 0 0 91 3 64

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 83 10 4 0 2 1 1 94 2 105
2019 Unilingual English 72 20 4 2 0 0 2 94 2 50
2017 Bilingual 53 28 8 4 1 0 6 87 5 117
2017 Unilingual English 45 41 10 1 1 0 2 87 3 63

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 21 8 3 2 1 0 87 5 105
2019 Unilingual English 56 32 8 4 0 0 0 88 4 50

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 32 33 12 4 0 0 51 16 105
2019 Unilingual English 16 22 33 14 12 2 0 40 27 49
2017 Bilingual 18 26 36 11 9 0 0 43 20 117
2017 Unilingual English 10 40 30 6 14 0 0 50 20 64

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 14 34 33 13 0 0 47 20 104
2019 Unilingual English 13 22 24 30 10 0 0 40 35 50
2017 Bilingual 11 14 36 27 11 0 1 38 25 116
2017 Unilingual English 7 22 38 23 11 0 0 34 29 63

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 39 13 7 5 2 0 75 12 105
2019 Unilingual English 36 36 14 6 8 0 0 72 14 50
2017 Bilingual 29 37 19 8 4 2 0 67 13 117
2017 Unilingual English 16 41 22 10 8 3 0 59 18 63

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 31 20 14 11 0 0 55 25 105
2019 Unilingual English 25 17 10 21 25 2 0 43 47 48
2017 Bilingual 19 40 16 14 12 0 0 58 26 117
2017 Unilingual English 13 39 14 17 16 2 0 52 33 64
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 17 83 106
2019 Unilingual English 16 84 50
2017 Bilingual 13 87 117
2017 Unilingual English 18 82 64
2014 Bilingual 12 88 108
2014 Unilingual English 8 92 62

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 100 0 17
2017 Bilingual 81 19 17
2017 Unilingual English 80 20 10
2014 Bilingual 70 30 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 24 11 6 0 0 6 82 6 17
2017 Bilingual 55 45 0 0 0 0 0 100 0 14
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 34 17 4 5 7 0 36 64 106
2019 Unilingual English 26 32 16 8 11 6 0 28 72 50
2017 Bilingual 44 19 17 7 6 7 0 47 53 116
2017 Unilingual English 31 28 14 5 2 20 0 39 61 64

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 63

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 55 45 64

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 33 6 10 6 0 9 75 18 64
2017 Bilingual 31 29 10 8 12 0 10 66 22 56
2017 Unilingual English 19 52 13 10 3 3 0 73 14 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 26 13 15 15 4 17 47 37 63
2017 Bilingual 5 17 13 10 22 8 26 33 48 56
2017 Unilingual English 6 36 20 16 6 7 9 50 27 31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 12 11 11 9 2 8 67 21 105
2019 Unilingual English 62 14 6 2 2 4 10 89 4 50
Date modified: