2019 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 40 5 7 4 0 0 83 11 38
2019 Not a person with a disability 54 36 3 4 3 0 0 90 7 469
2017 Person with a disability 44 45 3 7 0 0 0 89 7 30
2017 Not a person with a disability 50 42 3 4 1 0 0 92 4 397
2014 Person with a disability 43 38 0 19 0 0 0 81 19 28
2014 Not a person with a disability 36 48 6 8 2 0 0 84 10 394
2011 Person with a disability 35 50 0 15 0 0 0 85 15 26
2011 Not a person with a disability 43 49 3 5 0 0 0 92 5 386
2008 Person with a disability 47 35 0 12 6 0 0 82 18 17
2008 Not a person with a disability 46 42 5 6 1 0 0 88 7 245

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 34 10 5 3 0 0 81 8 38
2019 Not a person with a disability 60 23 6 9 2 0 0 83 11 469
2017 Person with a disability 60 16 14 10 0 0 0 76 10 30
2017 Not a person with a disability 58 22 9 6 4 0 1 81 10 396
2014 Person with a disability 53 30 7 7 3 0 0 83 10 28
2014 Not a person with a disability 52 29 8 10 1 0 0 82 11 394
2011 Person with a disability 42 38 0 15 4 0 0 81 19 26
2011 Not a person with a disability 61 22 6 9 2 0 0 84 10 384
2008 Person with a disability 65 12 6 12 6 0 0 76 18 17
2008 Not a person with a disability 53 28 6 8 4 0 0 82 12 245

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 22 12 9 10 0 0 68 19 38
2019 Not a person with a disability 54 28 6 7 4 0 0 82 11 469
2017 Person with a disability 48 24 10 3 15 0 0 73 18 30
2017 Not a person with a disability 53 34 4 8 2 0 0 87 9 397
2014 Person with a disability 53 27 7 0 14 0 0 80 14 28
2014 Not a person with a disability 43 32 6 12 7 0 0 75 19 394
2011 Person with a disability 56 24 4 12 4 0 0 80 16 25
2011 Not a person with a disability 47 32 8 9 4 0 0 79 13 385

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 43 11 20 8 0 0 61 28 38
2019 Not a person with a disability 46 36 10 5 2 0 1 83 7 466
2018 Person with a disability 32 57 0 0 11 0 0 89 11 21
2018 Not a person with a disability 45 39 9 4 1 0 2 86 5 336
2017 Person with a disability 47 20 19 11 3 0 0 67 14 30
2017 Not a person with a disability 45 40 9 5 0 0 1 86 5 396
2014 Person with a disability 42 27 10 17 0 3 0 71 18 28
2014 Not a person with a disability 39 40 11 6 3 0 0 80 9 394
2011 Person with a disability 35 31 23 8 4 0 0 65 12 26
2011 Not a person with a disability 40 41 9 6 3 0 2 81 9 387
2008 Person with a disability 18 47 18 6 6 6 0 69 13 17
2008 Not a person with a disability 22 35 21 13 8 1 0 57 21 245

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 31 10 11 8 0 0 71 19 38
2019 Not a person with a disability 57 33 6 2 2 0 0 90 5 466
2017 Person with a disability 56 26 9 0 9 0 0 82 9 30
2017 Not a person with a disability 52 38 6 3 1 0 0 90 4 396
2014 Person with a disability 56 30 3 11 0 0 0 86 11 28
2014 Not a person with a disability 46 41 8 3 1 0 1 88 4 393

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 30 14 5 6 0 0 75 11 38
2019 Not a person with a disability 52 26 11 5 4 1 1 80 9 465
2018 Person with a disability 36 28 15 11 6 0 5 67 17 21
2018 Not a person with a disability 55 28 9 5 2 0 1 84 7 334
2017 Person with a disability 34 35 10 14 8 0 0 69 21 30
2017 Not a person with a disability 44 34 11 7 3 1 1 80 10 396
2014 Person with a disability 26 36 14 7 14 0 3 65 21 28
2014 Not a person with a disability 35 39 13 7 3 2 2 76 10 393
2011 Person with a disability 35 38 12 8 8 0 0 73 15 26
2011 Not a person with a disability 38 41 12 6 2 0 1 79 9 385

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 32 8 12 9 0 0 71 21 38
2019 Not a person with a disability 48 33 10 5 3 0 0 81 9 467
2018 Person with a disability 30 56 5 9 0 0 0 86 9 21
2018 Not a person with a disability 39 41 12 6 1 0 0 80 8 334
2017 Person with a disability 38 29 14 15 3 0 0 68 18 30
2017 Not a person with a disability 37 44 11 4 3 0 0 81 8 396
2014 Person with a disability 43 37 7 9 4 0 0 80 12 28
2014 Not a person with a disability 30 45 12 9 4 0 0 75 13 393
2011 Person with a disability 36 40 8 12 4 0 0 76 16 25
2011 Not a person with a disability 31 41 15 8 6 0 0 71 13 385
2008 Person with a disability 35 47 6 12 0 0 0 82 12 17
2008 Not a person with a disability 31 44 12 9 4 0 0 75 14 244

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 54 19 4 8 0 0 69 11 38
2019 Not a person with a disability 42 36 9 8 4 0 0 79 12 467
2018 Person with a disability 27 42 11 15 5 0 0 68 21 21
2018 Not a person with a disability 41 36 13 6 3 0 0 78 9 335
2017 Person with a disability 33 32 6 14 14 0 0 66 28 30
2017 Not a person with a disability 33 39 14 10 4 1 0 72 14 397
2014 Person with a disability 34 26 10 16 10 3 0 63 27 28
2014 Not a person with a disability 27 38 17 12 6 0 0 65 18 394
2011 Person with a disability 35 38 4 12 12 0 0 73 23 26
2011 Not a person with a disability 26 43 11 13 6 0 0 69 19 386

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 39 15 13 3 0 0 70 16 37
2019 Not a person with a disability 40 40 9 9 3 0 0 79 12 466
2018 Person with a disability 23 36 20 16 5 0 0 59 21 21
2018 Not a person with a disability 38 41 12 7 2 0 0 79 9 336
2017 Person with a disability 33 19 13 24 11 0 0 53 35 30
2017 Not a person with a disability 30 42 14 10 4 0 0 73 14 395

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 38 8 2 3 0 0 87 5 38
2019 Not a person with a disability 61 29 5 4 1 0 0 90 5 466
2018 Person with a disability 40 55 5 0 0 0 0 95 0 20
2018 Not a person with a disability 57 37 4 1 0 0 0 94 2 336
2017 Person with a disability 38 34 10 18 0 0 0 72 18 30
2017 Not a person with a disability 48 39 8 4 2 0 0 86 6 397
2014 Person with a disability 60 33 4 3 0 0 0 93 3 28
2014 Not a person with a disability 44 41 10 3 2 1 0 85 5 394
2011 Person with a disability 42 31 8 4 15 0 0 73 19 26
2011 Not a person with a disability 43 41 9 4 2 1 0 85 6 388
2008 Person with a disability 71 24 0 6 0 0 0 94 6 17
2008 Not a person with a disability 46 34 11 5 4 0 0 80 9 244

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 35 19 2 17 0 0 62 19 37
2019 Not a person with a disability 46 33 11 6 4 0 0 79 10 466
2018 Person with a disability 29 49 5 12 5 0 0 78 17 20
2018 Not a person with a disability 39 42 12 5 1 1 0 81 6 334
2017 Person with a disability 26 43 6 11 14 0 0 69 25 30
2017 Not a person with a disability 39 35 14 9 3 0 0 74 12 397

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 33 14 0 3 0 0 83 3 38
2019 Not a person with a disability 61 28 8 3 1 0 0 89 3 464
2018 Person with a disability 53 43 0 4 0 0 0 96 4 20
2018 Not a person with a disability 57 32 8 2 1 0 0 89 3 333
2017 Person with a disability 53 31 9 7 0 0 0 84 7 30
2017 Not a person with a disability 55 35 9 1 1 0 0 90 1 396
2014 Person with a disability 66 31 3 0 0 0 0 97 0 28
2014 Not a person with a disability 61 28 6 3 1 0 0 89 4 393
2011 Person with a disability 65 27 4 0 4 0 0 92 4 26
2011 Not a person with a disability 52 35 9 3 1 0 0 88 4 386

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 39 8 7 18 3 0 66 26 38
2019 Not a person with a disability 42 36 8 10 4 0 0 78 14 463
2018 Person with a disability 32 40 11 11 5 0 0 73 16 20
2018 Not a person with a disability 38 39 13 5 4 0 1 78 9 332
2017 Person with a disability 29 36 10 3 15 0 7 70 19 30
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 396
2014 Person with a disability 23 44 19 10 4 0 0 68 13 28
2014 Not a person with a disability 28 43 13 10 6 0 0 71 16 394
2011 Person with a disability 27 42 4 8 19 0 0 69 27 26
2011 Not a person with a disability 32 42 12 9 5 0 1 75 14 384

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 22 25 9 11 0 0 55 20 38
2019 Not a person with a disability 46 29 11 9 5 0 0 75 13 466
2018 Person with a disability 31 33 15 5 16 0 0 63 21 20
2018 Not a person with a disability 42 38 10 7 3 0 0 80 10 331
2017 Person with a disability 42 27 6 7 15 0 3 71 22 30
2017 Not a person with a disability 42 36 10 8 4 0 1 78 12 394
2014 Person with a disability 30 40 7 9 10 0 3 73 20 28
2014 Not a person with a disability 34 37 13 10 5 0 0 72 15 394

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 40 12 6 11 0 0 71 17 37
2019 Not a person with a disability 47 34 11 5 2 0 0 81 7 462
2018 Person with a disability 39 40 21 0 0 0 0 79 0 20
2018 Not a person with a disability 42 35 14 7 1 0 0 78 9 335
2017 Person with a disability 45 24 7 13 12 0 0 68 25 30
2017 Not a person with a disability 39 39 16 5 2 0 0 78 6 396
2014 Person with a disability 37 35 7 10 10 0 0 73 20 28
2014 Not a person with a disability 30 44 14 7 4 1 0 74 12 394
2011 Person with a disability 31 42 12 12 4 0 0 73 15 26
2011 Not a person with a disability 38 39 14 6 2 1 0 77 8 388

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 32 24 1 3 0 0 72 4 38
2019 Not a person with a disability 52 32 10 4 2 0 0 84 6 467
2018 Person with a disability 48 38 5 9 0 0 0 86 9 20
2018 Not a person with a disability 45 38 11 4 2 0 0 83 6 336
2017 Person with a disability 38 27 14 6 14 0 0 66 20 30
2017 Not a person with a disability 45 39 10 3 3 0 0 84 6 396
2014 Person with a disability 38 40 10 6 7 0 0 78 12 28
2014 Not a person with a disability 38 41 13 5 3 0 0 79 8 394
2011 Person with a disability 42 35 4 12 8 0 0 77 19 26
2011 Not a person with a disability 40 41 10 6 3 0 0 81 9 386
2008 Person with a disability 35 59 0 6 0 0 0 94 6 17
2008 Not a person with a disability 31 51 10 3 5 0 0 82 8 245

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 30 16 4 0 0 0 79 4 37
2019 Not a person with a disability 44 31 15 6 3 0 0 76 9 464
2018 Person with a disability 43 33 14 10 0 0 0 76 10 21
2018 Not a person with a disability 49 32 14 3 3 0 1 81 5 336
2017 Person with a disability 41 40 7 10 0 3 0 83 10 30
2017 Not a person with a disability 46 35 12 5 2 0 0 81 7 397
2014 Person with a disability 24 43 12 10 10 0 0 67 20 28
2014 Not a person with a disability 39 36 16 6 2 1 0 75 9 394
2011 Person with a disability 46 23 23 8 0 0 0 69 8 26
2011 Not a person with a disability 42 35 14 5 3 0 0 78 8 385
2008 Person with a disability 24 47 18 6 6 0 0 71 12 17
2008 Not a person with a disability 30 41 16 10 2 0 0 71 12 245

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 23 40 23 8 0 3 32 27 38
2019 Not a person with a disability 9 18 32 26 12 1 1 39 28 464
2018 Person with a disability 5 34 42 14 5 0 0 20 39 21
2018 Not a person with a disability 6 20 41 23 9 0 1 33 26 336
2017 Person with a disability 8 26 32 13 11 0 10 27 38 30
2017 Not a person with a disability 5 22 42 17 9 0 4 28 28 396
2014 Person with a disability 15 33 35 6 7 3 0 13 50 28
2014 Not a person with a disability 9 26 38 17 7 1 2 24 36 393
2011 Person with a disability 19 35 23 19 4 0 0 23 54 26
2011 Not a person with a disability 10 21 42 17 7 0 3 25 32 387
2008 Person with a disability 18 35 29 12 6 0 0 18 53 17
2008 Not a person with a disability 13 31 33 13 7 1 2 21 45 245

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 16 20 29 24 0 3 55 24 38
2019 Not a person with a disability 7 16 22 28 24 2 2 54 23 465
2018 Person with a disability 0 19 43 33 5 0 0 38 19 21
2018 Not a person with a disability 6 13 27 27 23 1 2 52 20 334
2017 Person with a disability 14 16 21 25 10 3 10 41 35 30
2017 Not a person with a disability 7 16 29 25 14 3 5 43 26 394
2014 Person with a disability 13 22 17 17 17 7 6 39 40 28
2014 Not a person with a disability 9 23 30 21 11 4 3 34 34 391
2011 Person with a disability 19 19 19 23 15 0 4 40 40 26
2011 Not a person with a disability 8 17 30 26 12 2 4 41 27 386
2008 Person with a disability 6 31 25 31 6 0 0 38 38 16
2008 Not a person with a disability 15 24 27 20 10 2 2 31 41 245

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 16 32 26 8 5 3 37 29 38
2019 Not a person with a disability 9 17 32 22 14 2 3 38 28 463
2018 Person with a disability 9 27 31 23 10 0 0 33 36 21
2018 Not a person with a disability 8 20 32 24 13 2 2 39 28 335
2017 Person with a disability 11 17 22 20 17 0 13 42 32 30
2017 Not a person with a disability 8 18 40 19 11 1 3 31 28 396
2014 Person with a disability 19 3 40 27 4 7 0 33 24 28
2014 Not a person with a disability 12 26 31 16 10 2 3 28 40 393
2011 Person with a disability 27 23 31 12 8 0 0 19 50 26
2011 Not a person with a disability 10 20 31 22 10 3 4 34 33 386
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 12 27 32 16 9 2 3 25 41 245

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 10 25 40 16 3 3 59 14 38
2019 Not a person with a disability 5 10 31 31 21 1 1 53 15 463
2018 Person with a disability 5 25 5 50 15 0 0 65 30 21
2018 Not a person with a disability 4 14 28 32 20 0 2 53 18 335
2017 Person with a disability 7 10 27 23 27 0 7 53 18 30
2017 Not a person with a disability 4 15 30 31 16 1 3 49 20 392
2014 Person with a disability 17 6 30 27 7 7 6 39 26 28
2014 Not a person with a disability 4 19 34 27 13 2 1 42 23 392
2011 Person with a disability 4 19 38 27 12 0 0 38 23 26
2011 Not a person with a disability 3 14 32 34 13 1 4 49 17 386
2008 Person with a disability 18 18 47 12 6 0 0 18 35 17
2008 Not a person with a disability 8 16 37 29 7 1 2 37 25 245

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 14 17 30 27 0 6 61 21 38
2019 Not a person with a disability 6 13 27 25 24 3 3 52 20 464
2018 Person with a disability 22 3 29 20 21 5 0 43 26 20
2018 Not a person with a disability 8 19 26 22 22 2 2 45 28 334
2017 Person with a disability 0 23 27 22 18 0 10 44 26 30
2017 Not a person with a disability 8 17 30 22 16 2 6 41 27 395
2014 Person with a disability 17 16 30 14 10 7 6 27 38 28
2014 Not a person with a disability 12 25 29 18 11 2 4 30 39 393
2011 Person with a disability 15 19 19 35 12 0 0 46 35 26
2011 Not a person with a disability 10 21 31 20 13 1 4 35 32 386
2008 Person with a disability 18 18 35 24 6 0 0 29 35 17
2008 Not a person with a disability 10 18 35 23 9 1 4 34 30 243

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 19 22 16 16 8 8 38 35 38
2019 Not a person with a disability 11 22 21 19 20 3 3 41 36 463
2018 Person with a disability 19 5 40 31 5 0 0 36 24 21
2018 Not a person with a disability 10 21 26 21 16 4 2 39 33 334
2017 Person with a disability 13 16 19 21 18 0 13 45 33 30
2017 Not a person with a disability 13 24 22 20 11 5 5 35 40 396
2014 Person with a disability 17 20 14 17 22 10 0 43 41 28
2014 Not a person with a disability 9 19 27 26 12 5 3 40 30 393
2011 Person with a disability 23 8 15 19 27 0 8 50 33 26
2011 Not a person with a disability 5 15 28 28 14 4 7 47 22 384
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 11 31 24 16 10 3 5 28 46 245

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 17 34 25 7 7 3 37 26 37
2019 Not a person with a disability 9 12 33 25 16 3 2 43 22 464
2018 Person with a disability 15 14 28 23 10 10 0 36 32 21
2018 Not a person with a disability 8 15 36 23 14 2 2 38 24 334
2017 Person with a disability 7 16 40 13 15 0 10 30 25 30
2017 Not a person with a disability 6 20 37 21 9 3 3 32 28 396
2014 Person with a disability 19 12 25 17 17 7 3 37 35 28
2014 Not a person with a disability 12 20 35 16 12 3 3 30 34 392

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 12 30 24 26 4 3 54 13 38
2019 Not a person with a disability 3 7 27 34 25 2 2 61 11 463
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 22 8 7 8 0 0 76 16 38
2019 Not a person with a disability 60 22 6 9 2 0 1 83 11 468
2017 Person with a disability 72 25 0 3 0 0 0 97 3 30
2017 Not a person with a disability 63 21 7 6 2 0 1 84 9 396
2014 Person with a disability 77 6 3 4 7 3 0 86 11 28
2014 Not a person with a disability 60 23 5 8 1 0 1 85 10 394
2011 Person with a disability 60 16 4 12 8 0 0 76 20 25
2011 Not a person with a disability 60 25 4 8 3 0 0 85 10 387
2008 Person with a disability 53 29 0 6 6 0 6 88 13 17
2008 Not a person with a disability 52 25 6 11 4 0 2 78 15 245

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 18 18 19 14 0 3 48 33 38
2019 Not a person with a disability 36 32 14 5 5 5 4 74 11 467
2018 Person with a disability 31 25 19 6 15 5 0 59 22 21
2018 Not a person with a disability 33 33 12 10 4 4 5 72 15 336
2017 Person with a disability 42 23 3 14 11 3 3 70 26 30
2017 Not a person with a disability 31 31 14 7 5 6 6 71 13 397
2014 Person with a disability 23 23 10 7 20 10 6 56 32 28
2014 Not a person with a disability 31 31 12 12 6 4 5 68 19 393

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 14 23 9 13 3 0 53 23 38
2019 Not a person with a disability 56 27 8 4 5 1 0 84 9 467
2018 Person with a disability 60 19 10 0 5 5 0 84 6 21
2018 Not a person with a disability 48 34 7 7 3 2 0 83 10 334
2017 Person with a disability 59 16 10 4 11 0 0 75 15 30
2017 Not a person with a disability 52 32 7 7 2 0 0 84 9 396
2014 Person with a disability 49 25 3 3 20 0 0 74 23 28
2014 Not a person with a disability 43 32 9 9 5 0 0 76 15 393

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 24 9 11 10 0 0 69 22 38
2019 Not a person with a disability 59 28 5 4 4 0 0 87 8 465
2018 Person with a disability 64 26 10 0 0 0 0 90 0 21
2018 Not a person with a disability 54 34 6 4 1 1 0 89 5 336
2017 Person with a disability 49 36 4 6 4 0 0 85 11 30
2017 Not a person with a disability 53 35 6 5 1 0 0 88 6 396
2014 Person with a disability 53 25 6 4 12 0 0 78 16 28
2014 Not a person with a disability 43 38 11 6 2 0 0 82 7 393

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 32 5 17 3 3 0 74 20 37
2019 Not a person with a disability 52 32 9 4 2 1 0 84 6 464
2018 Person with a disability 43 43 15 0 0 0 0 85 0 21
2018 Not a person with a disability 48 37 10 2 2 1 0 86 4 335
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 19 20 5 0 2 6 73 5 38
2019 Not a person with a disability 53 25 12 3 2 2 3 82 5 468

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 35 22 10 0 0 0 68 10 38
2019 Not a person with a disability 50 31 10 5 4 0 0 81 8 464
2018 Person with a disability 48 35 5 6 6 0 0 83 12 20
2018 Not a person with a disability 50 32 10 6 2 0 0 82 8 336
2017 Person with a disability 45 30 11 6 8 0 0 75 14 30
2017 Not a person with a disability 38 41 8 9 4 0 0 79 13 397
2014 Person with a disability 37 23 17 7 12 4 0 62 20 28
2014 Not a person with a disability 37 36 11 10 4 0 1 74 14 394
2011 Person with a disability 38 38 0 0 23 0 0 77 23 26
2011 Not a person with a disability 40 36 8 9 6 0 1 77 16 387
2008 Person with a disability 24 35 18 12 12 0 0 59 24 17
2008 Not a person with a disability 22 40 13 13 11 0 0 62 24 245

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 28 16 6 2 0 0 75 8 38
2019 Not a person with a disability 55 29 9 4 2 0 1 85 6 467
2018 Person with a disability 55 22 5 0 12 0 5 82 12 20
2018 Not a person with a disability 54 31 9 4 1 0 0 85 6 333
2017 Person with a disability 52 26 3 14 4 0 0 78 19 30
2017 Not a person with a disability 45 37 11 4 1 0 1 83 6 397
2014 Person with a disability 39 25 4 10 12 10 0 71 25 28
2014 Not a person with a disability 43 36 10 5 4 2 1 81 9 394
2011 Person with a disability 38 31 8 0 19 4 0 72 20 26
2011 Not a person with a disability 43 29 13 6 7 1 1 74 13 388
2008 Person with a disability 35 24 12 18 0 12 0 67 20 17
2008 Not a person with a disability 33 32 16 9 9 1 1 66 18 245

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 35 7 8 10 3 0 75 18 37
2019 Not a person with a disability 55 25 11 5 3 0 1 81 8 465
2018 Person with a disability 49 33 11 0 6 0 0 83 6 20
2018 Not a person with a disability 51 32 9 5 2 0 0 83 7 333
2017 Person with a disability 45 26 3 21 4 0 0 71 25 30
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 396
2014 Person with a disability 34 26 14 12 7 7 0 65 20 28
2014 Not a person with a disability 42 35 11 8 5 0 0 77 12 394
2011 Person with a disability 31 38 4 4 23 0 0 69 27 26
2011 Not a person with a disability 39 34 8 10 7 1 1 74 17 388
2008 Person with a disability 29 24 24 18 6 0 0 53 24 17
2008 Not a person with a disability 29 32 13 15 9 1 0 62 25 245

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 11 4 3 0 0 0 93 3 38
2019 Not a person with a disability 81 12 2 3 1 0 1 93 5 467
2017 Person with a disability 82 14 0 4 0 0 0 96 4 30
2017 Not a person with a disability 82 14 2 1 0 0 0 96 1 396
2014 Person with a disability 79 0 6 11 3 0 0 79 14 28
2014 Not a person with a disability 74 18 1 4 1 0 1 94 5 391
2011 Person with a disability 69 12 0 15 4 0 0 81 19 26
2011 Not a person with a disability 82 12 2 3 1 0 1 95 4 387
2008 Person with a disability 65 12 12 6 6 0 0 76 12 17
2008 Not a person with a disability 80 11 4 3 2 0 0 92 5 245

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 22 8 13 4 3 1 73 18 38
2019 Not a person with a disability 54 20 8 7 5 2 4 78 13 466
2017 Person with a disability 66 6 9 4 7 0 8 78 12 30
2017 Not a person with a disability 48 26 8 5 3 3 7 82 9 395
2014 Person with a disability 34 10 7 7 12 10 19 63 27 28
2014 Not a person with a disability 45 27 10 5 3 4 7 80 9 394
2011 Person with a disability 31 12 8 8 31 0 12 48 43 26
2011 Not a person with a disability 41 29 11 6 7 2 3 74 14 385

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 25 2 14 5 0 0 79 19 38
2019 Not a person with a disability 61 23 8 4 2 2 0 86 6 468
2018 Person with a disability 58 19 11 0 6 5 0 82 6 20
2018 Not a person with a disability 61 23 11 3 2 0 0 85 5 331
2017 Person with a disability 69 13 11 0 8 0 0 82 8 30
2017 Not a person with a disability 56 29 8 4 3 0 0 85 6 397

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 25 12 11 5 0 0 71 17 38
2019 Not a person with a disability 58 25 7 7 3 0 0 83 10 467
2018 Person with a disability 71 11 6 0 12 0 0 82 12 19
2018 Not a person with a disability 53 29 10 5 3 0 0 82 7 335
2017 Person with a disability 64 13 8 7 8 0 0 77 15 29
2017 Not a person with a disability 51 30 10 5 4 0 0 81 9 394
2014 Person with a disability 37 23 7 6 23 4 0 62 31 28
2014 Not a person with a disability 45 33 11 6 5 0 0 78 11 393
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 31 12 7 13 7 0 66 22 38
2019 Not a person with a disability 50 29 8 5 5 3 0 81 10 468
2018 Person with a disability 37 19 13 15 5 10 0 62 23 21
2018 Not a person with a disability 38 35 11 6 4 5 0 77 11 336
2017 Person with a disability 38 27 15 6 3 7 3 72 11 30
2017 Not a person with a disability 33 35 14 9 4 4 0 72 14 397
2014 Person with a disability 37 21 7 24 7 3 0 60 32 28
2014 Not a person with a disability 25 39 16 10 6 4 0 66 17 392
2011 Person with a disability 19 31 8 19 23 0 0 50 42 26
2011 Not a person with a disability 27 35 17 11 6 5 1 65 17 387

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 30 5 15 8 7 0 70 24 38
2019 Not a person with a disability 48 31 9 6 4 1 0 80 11 468
2018 Person with a disability 15 27 33 15 5 5 0 44 22 21
2018 Not a person with a disability 38 40 12 7 2 0 0 79 9 332
2017 Person with a disability 22 34 17 16 8 0 3 57 25 30
2017 Not a person with a disability 29 41 16 8 4 2 0 71 13 397
2014 Person with a disability 34 21 18 21 3 3 0 57 25 28
2014 Not a person with a disability 22 43 17 9 7 2 0 67 16 393
2011 Person with a disability 15 38 4 12 31 0 0 54 42 26
2011 Not a person with a disability 30 34 17 11 6 2 1 65 17 386
2008 Person with a disability 24 53 12 12 0 0 0 76 12 17
2008 Not a person with a disability 31 30 15 11 10 3 0 63 22 245

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 37 18 9 11 5 0 60 22 38
2019 Not a person with a disability 37 33 13 7 6 4 0 73 14 468
2018 Person with a disability 13 19 19 24 5 20 0 39 37 21
2018 Not a person with a disability 27 39 15 10 4 5 0 69 15 336
2017 Person with a disability 17 27 21 16 15 4 0 46 32 29
2017 Not a person with a disability 17 40 19 12 7 5 0 61 20 397
2014 Person with a disability 31 21 17 21 7 3 0 53 29 28
2014 Not a person with a disability 15 37 21 15 8 4 0 54 23 393
2011 Person with a disability 4 46 4 23 23 0 0 50 46 26
2011 Not a person with a disability 17 39 21 13 6 5 0 58 20 387
2008 Person with a disability 24 41 12 18 0 6 0 69 19 17
2008 Not a person with a disability 16 36 17 19 8 4 0 54 28 244

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 38 15 10 10 7 0 63 21 38
2019 Not a person with a disability 34 33 13 11 6 3 0 69 17 467
2018 Person with a disability 9 25 28 19 5 15 0 40 27 21
2018 Not a person with a disability 24 41 19 9 5 3 0 67 14 335
2017 Person with a disability 13 24 28 23 10 3 0 38 33 30
2017 Not a person with a disability 21 40 16 15 6 3 1 62 22 395
2014 Person with a disability 16 38 17 9 19 0 0 55 28 28
2014 Not a person with a disability 17 33 18 20 9 3 0 51 30 392
2011 Person with a disability 8 35 4 27 27 0 0 42 54 26
2011 Not a person with a disability 16 35 20 18 9 2 0 52 28 387
2008 Person with a disability 12 24 24 35 6 0 0 35 41 17
2008 Not a person with a disability 14 30 17 24 14 2 0 44 38 243

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 22 10 0 2 8 0 87 3 38
2019 Not a person with a disability 67 22 6 2 1 1 0 91 3 469
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 26 15 5 5 3 0 73 11 38
2019 Not a person with a disability 45 41 7 3 2 1 0 87 5 467
2018 Person with a disability 34 36 16 9 0 5 0 73 10 21
2018 Not a person with a disability 38 44 12 4 1 0 0 83 5 336
2017 Person with a disability 34 40 7 13 6 0 0 74 19 30
2017 Not a person with a disability 33 47 10 7 2 1 0 80 9 395
2014 Person with a disability 31 44 3 15 7 0 0 74 22 28
2014 Not a person with a disability 29 49 11 8 2 1 0 79 9 394
2011 Person with a disability 19 38 15 19 8 0 0 58 27 26
2011 Not a person with a disability 30 48 11 7 3 1 0 79 10 388

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 29 26 14 6 0 0 55 19 37
2019 Not a person with a disability 28 36 17 11 5 2 0 66 16 468

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 28 12 12 15 3 0 60 28 37
2019 Not a person with a disability 38 30 15 9 4 3 1 71 14 467
2018 Person with a disability 21 40 24 5 10 0 0 61 15 21
2018 Not a person with a disability 32 38 15 8 6 1 1 71 14 336
2017 Person with a disability 37 16 11 23 8 0 6 56 33 30
2017 Not a person with a disability 30 36 15 9 4 4 1 69 14 394
2014 Person with a disability 37 21 9 10 23 0 0 58 33 28
2014 Not a person with a disability 26 36 16 11 6 3 2 65 18 394
2011 Person with a disability 27 27 8 12 23 4 0 56 36 26
2011 Not a person with a disability 34 35 13 8 5 2 2 72 14 388
2008 Person with a disability 24 41 12 12 12 0 0 65 24 17
2008 Not a person with a disability 30 28 18 12 8 3 1 60 21 245

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 34 16 4 9 2 0 71 13 38
2019 Not a person with a disability 41 31 17 6 3 1 0 73 9 467
2018 Person with a disability 42 33 8 11 5 0 0 76 16 21
2018 Not a person with a disability 35 40 16 6 1 2 0 76 8 337

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 17 14 19 16 12 0 44 40 38
2019 Not a person with a disability 30 19 18 12 8 11 3 56 23 465
2018 Person with a disability 20 16 10 23 15 10 6 43 45 21
2018 Not a person with a disability 20 25 20 13 9 9 4 52 25 335
2017 Person with a disability 11 29 14 7 17 14 9 51 31 30
2017 Not a person with a disability 17 24 17 12 10 14 6 51 28 396
2014 Person with a disability 17 21 7 7 33 7 9 44 48 28
2014 Not a person with a disability 13 19 20 17 15 13 3 38 38 391
2011 Person with a disability 15 12 0 15 38 12 8 33 67 26
2011 Not a person with a disability 16 21 19 15 12 13 4 45 32 386

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 26 12 27 12 0 0 49 39 37
2019 Not a person with a disability 39 31 13 8 4 4 1 74 13 466
2018 Person with a disability 29 41 4 21 5 0 0 71 26 21
2018 Not a person with a disability 37 36 14 6 4 2 1 75 11 337
2017 Person with a disability 40 36 3 6 11 0 3 78 18 30
2017 Not a person with a disability 43 35 10 6 3 4 0 81 9 395
2014 Person with a disability 37 14 0 21 17 10 0 57 43 28
2014 Not a person with a disability 41 33 10 7 6 2 2 77 13 394
2011 Person with a disability 27 31 8 15 19 0 0 58 35 26
2011 Not a person with a disability 35 36 14 8 4 1 2 73 13 386
2008 Person with a disability 6 29 18 29 12 6 0 38 44 17
2008 Not a person with a disability 12 33 21 18 14 1 0 46 33 245

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 23 5 33 20 5 0 40 55 38
2019 Not a person with a disability 30 24 14 13 11 4 4 59 26 468
2018 Person with a disability 16 10 22 27 26 0 0 26 53 21
2018 Not a person with a disability 24 29 15 14 12 1 4 57 27 337
2017 Person with a disability 21 16 3 22 30 3 3 40 56 30
2017 Not a person with a disability 23 29 13 15 13 3 4 56 30 397
2014 Person with a disability 16 20 17 17 26 0 3 38 45 28
2014 Not a person with a disability 16 23 15 17 23 4 3 42 43 394
2011 Person with a disability 8 20 8 16 48 0 0 28 64 25
2011 Not a person with a disability 12 19 17 21 26 2 4 33 49 387
2008 Person with a disability 0 29 24 24 24 0 0 29 47 17
2008 Not a person with a disability 11 27 13 18 27 1 2 39 47 245

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 19 19 2 5 2 0 73 7 38
2019 Not a person with a disability 55 21 10 4 3 1 6 81 8 468

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 5 6 2 13 2 13 74 18 38
2019 Not a person with a disability 64 10 8 2 3 1 12 85 6 467

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 22 23 5 6 4 0 64 12 38
2019 Not a person with a disability 61 19 9 4 1 1 5 85 6 465

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 19 14 12 6 9 2 64 20 38
2019 Not a person with a disability 56 17 10 5 3 3 6 80 8 465

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 21 3 5 13 2 3 78 19 38
2019 Not a person with a disability 63 14 8 3 1 3 8 86 5 467

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 12 9 2 0 2 2 88 3 38
2019 Not a person with a disability 69 12 9 2 1 1 6 88 3 468

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 16 13 5 3 8 0 78 9 38
2019 Not a person with a disability 75 8 4 2 1 3 6 92 4 466

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 18 17 6 2 4 6 71 10 38
2019 Not a person with a disability 79 5 3 0 0 1 11 96 1 466

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 46 17 5 13 3 0 64 18 38
2019 Not a person with a disability 33 38 16 9 2 3 0 72 11 468
2018 Person with a disability 11 34 32 13 5 5 0 47 20 21
2018 Not a person with a disability 29 43 16 7 2 2 1 75 9 335
2017 Person with a disability 21 32 22 10 11 0 3 56 21 30
2017 Not a person with a disability 26 43 19 5 4 3 1 72 9 396

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 45 8 12 3 0 0 77 15 38
2019 Not a person with a disability 50 32 12 4 2 0 0 82 6 467
2018 Person with a disability 34 38 23 0 0 5 0 76 0 21
2018 Not a person with a disability 49 38 10 2 1 1 0 88 2 335
2017 Person with a disability 48 35 10 3 5 0 0 82 8 29
2017 Not a person with a disability 41 42 11 2 1 2 1 85 3 396
2014 Person with a disability 37 27 3 7 16 10 0 71 25 28
2014 Not a person with a disability 36 41 14 5 2 3 0 79 7 394
2011 Person with a disability 27 31 8 23 8 4 0 60 32 26
2011 Not a person with a disability 38 39 15 3 2 2 1 79 6 386

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 33 21 4 5 7 6 67 10 38
2019 Not a person with a disability 50 28 13 4 1 3 1 81 5 468
2018 Person with a disability 36 27 29 4 0 5 0 66 4 21
2018 Not a person with a disability 47 34 11 3 1 5 0 84 4 336
2017 Person with a disability 57 26 7 6 4 0 0 83 11 30
2017 Not a person with a disability 40 36 14 4 2 3 1 79 7 396
2014 Person with a disability 51 20 3 9 7 10 0 79 17 28
2014 Not a person with a disability 40 35 13 5 2 5 0 79 8 394

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 44 11 10 3 0 0 76 13 38
2019 Not a person with a disability 64 25 6 3 2 0 0 89 5 466
2018 Person with a disability 50 24 16 5 5 0 0 74 10 21
2018 Not a person with a disability 62 28 7 1 1 0 0 91 3 336
2017 Person with a disability 47 39 6 0 8 0 0 86 8 30
2017 Not a person with a disability 52 36 7 3 1 0 0 89 4 396
2014 Person with a disability 50 25 4 7 16 0 0 74 22 28
2014 Not a person with a disability 43 42 8 4 3 0 0 86 6 394
2011 Person with a disability 35 31 15 8 12 0 0 65 19 26
2011 Not a person with a disability 44 37 11 5 2 1 0 82 7 385
2008 Person with a disability 24 59 12 0 6 0 0 82 6 17
2008 Not a person with a disability 36 38 14 7 5 0 0 74 12 243

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 41 13 14 5 0 0 68 20 38
2019 Not a person with a disability 55 23 12 5 4 0 0 79 9 467
2018 Person with a disability 32 34 24 10 0 0 0 66 10 21
2018 Not a person with a disability 48 31 14 4 3 1 0 79 7 333
2017 Person with a disability 39 27 10 13 8 3 0 68 22 30
2017 Not a person with a disability 40 40 14 4 2 0 0 80 6 395
2014 Person with a disability 34 24 22 7 12 0 0 58 19 28
2014 Not a person with a disability 28 42 15 10 4 1 0 71 14 393
2011 Person with a disability 27 27 15 15 15 0 0 54 31 26
2011 Not a person with a disability 28 38 18 10 5 1 0 66 16 383

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 41 11 15 5 0 0 68 21 38
2019 Not a person with a disability 53 28 9 6 4 0 0 81 10 465
2018 Person with a disability 32 33 20 10 5 0 0 65 16 21
2018 Not a person with a disability 46 34 12 5 2 0 0 80 7 333
2017 Person with a disability 36 26 21 9 8 0 0 62 17 30
2017 Not a person with a disability 41 42 9 5 3 0 0 83 8 395
2014 Person with a disability 41 17 16 17 9 0 0 58 26 28
2014 Not a person with a disability 29 44 11 11 3 1 0 74 15 392
2011 Person with a disability 27 23 12 23 15 0 0 50 38 26
2011 Not a person with a disability 30 41 15 10 4 0 0 71 14 386
2008 Person with a disability 29 53 18 0 0 0 0 82 0 17
2008 Not a person with a disability 25 38 18 12 7 0 0 64 19 245

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 33 14 5 14 0 0 68 18 38
2019 Not a person with a disability 44 23 12 8 9 3 1 70 18 467
2018 Person with a disability 27 25 19 9 15 5 0 54 26 21
2018 Not a person with a disability 41 25 17 10 6 1 1 67 16 335
2017 Person with a disability 29 9 29 17 16 0 0 39 33 30
2017 Not a person with a disability 37 24 19 10 4 5 1 64 15 396
2014 Person with a disability 34 7 11 22 23 0 3 43 47 28
2014 Not a person with a disability 27 26 18 12 11 6 1 57 24 393
2011 Person with a disability 23 23 8 19 23 4 0 48 44 26
2011 Not a person with a disability 28 23 19 14 11 3 1 54 26 387
2008 Person with a disability 35 12 29 18 6 0 0 47 24 17
2008 Not a person with a disability 21 29 17 18 11 3 0 51 31 245
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 52 22 26 38
2019 Not a person with a disability 32 29 39 468
2018 Person with a disability 43 27 30 21
2018 Not a person with a disability 30 28 43 337
2017 Person with a disability 32 37 32 30
2017 Not a person with a disability 28 36 36 397
2014 Person with a disability 43 31 26 28
2014 Not a person with a disability 38 29 33 394
2011 Person with a disability 50 23 27 26
2011 Not a person with a disability 38 27 36 386

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 14 8 31 6 36 6 20
2019 Not a person with a disability 11 14 34 2 28 12 149
2017 Not a person with a disability 11 18 44 3 16 9 111
2014 Person with a disability 15 0 52 8 9999 25 12
2014 Not a person with a disability 9 22 54 3 9999 12 147
2011 Person with a disability 15 8 54 23 9999 0 13
2011 Not a person with a disability 8 13 63 5 9999 11 145
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 47 5 25 5 0 6 62 33 37
2019 Not a person with a disability 32 39 12 10 3 1 3 73 14 468

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 28 13 6 0 8 6 78 7 37
2019 Not a person with a disability 55 25 9 2 0 6 3 88 3 466
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 38
2019 Not a person with a disability 10 90 468
2018 Person with a disability 25 75 21
2018 Not a person with a disability 11 89 336

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 22 78 38
2019 Not a person with a disability 15 85 467

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 10 19 9 3 27 14 46 21 38
2019 Not a person with a disability 23 13 13 6 4 28 14 61 17 468
2018 Person with a disability 8 9 31 6 8 38 0 29 21 21
2018 Not a person with a disability 18 16 17 5 2 34 7 58 13 336
2017 Person with a disability 20 13 17 0 7 32 10 57 13 30
2017 Not a person with a disability 16 15 17 7 2 33 11 54 16 396
2014 Person with a disability 10 13 24 10 16 21 6 31 36 28
2014 Not a person with a disability 12 19 19 5 5 30 9 51 17 393

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 15 19 7 3 11 3 67 11 38
2019 Not a person with a disability 38 26 14 6 3 12 1 74 10 466
2018 Person with a disability 3 35 14 15 4 29 0 53 27 21
2018 Not a person with a disability 33 30 16 5 3 12 1 73 9 336
2017 Person with a disability 24 34 11 10 8 7 7 67 21 29
2017 Not a person with a disability 24 31 18 7 2 15 3 67 11 397
2014 Person with a disability 27 30 13 6 12 7 3 64 21 28
2014 Not a person with a disability 22 31 21 4 6 15 1 64 12 393
2011 Person with a disability 42 19 12 12 15 0 0 62 27 26
2011 Not a person with a disability 40 34 14 4 2 5 0 78 7 384
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 38
2019 Not a person with a disability 6 94 467

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 5 31 0 3 33 17 32 6 38
2019 Not a person with a disability 23 11 17 3 2 29 15 60 9 469
2018 Person with a disability 8 4 25 9 0 53 0 26 20 21
2018 Not a person with a disability 18 17 17 2 1 36 9 63 6 335
2017 Person with a disability 16 14 17 4 3 29 16 55 13 30
2017 Not a person with a disability 16 14 17 3 2 37 11 58 10 396
2014 Person with a disability 16 3 21 10 12 32 6 31 36 28
2014 Not a person with a disability 13 16 20 2 2 38 8 55 8 393

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 17 17 5 3 18 3 68 10 38
2019 Not a person with a disability 41 25 15 4 1 12 2 76 6 467
2018 Person with a disability 13 30 19 9 0 28 0 61 13 21
2018 Not a person with a disability 33 31 15 4 2 14 2 76 6 335
2017 Person with a disability 30 38 8 11 3 3 7 76 15 29
2017 Not a person with a disability 27 29 15 3 3 19 3 73 8 396
2014 Person with a disability 31 19 17 10 12 7 3 56 25 28
2014 Not a person with a disability 23 31 19 3 2 21 2 69 6 392
2011 Person with a disability 50 8 8 12 12 8 4 65 26 26
2011 Not a person with a disability 40 37 12 3 1 7 0 83 4 385
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 20 26 12 17 0 3 43 30 38
2019 Not a person with a disability 43 25 17 8 6 0 1 68 15 467
2018 Person with a disability 17 33 21 15 14 0 0 50 29 20
2018 Not a person with a disability 38 29 17 7 7 0 1 68 15 337
2017 Person with a disability 33 17 16 10 20 0 3 52 31 30
2017 Not a person with a disability 27 28 18 14 11 0 2 56 26 396

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 31 21 13 2 5 0 62 16 38
2019 Not a person with a disability 30 25 24 12 8 0 0 55 21 465
2018 Person with a disability 24 15 34 16 10 0 0 40 26 21
2018 Not a person with a disability 25 28 27 13 7 0 1 53 20 335
2017 Person with a disability 20 34 20 6 14 0 7 57 21 30
2017 Not a person with a disability 24 27 26 14 9 0 1 51 23 396

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 40 11 7 0 2 2 81 8 38
2019 Not a person with a disability 38 27 20 10 5 1 0 65 15 465
2018 Person with a disability 29 28 22 11 10 0 0 57 21 21
2018 Not a person with a disability 30 31 23 9 5 0 1 62 14 335
2017 Person with a disability 26 23 28 0 20 0 3 51 21 30
2017 Not a person with a disability 28 31 21 10 7 0 1 60 18 396

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 18 20 15 4 5 2 58 20 38
2019 Not a person with a disability 35 26 19 11 9 1 0 61 20 464
2018 Person with a disability 26 32 16 10 16 0 0 58 26 20
2018 Not a person with a disability 31 23 22 15 8 0 1 55 24 335
2017 Person with a disability 24 13 30 10 17 0 7 39 29 30
2017 Not a person with a disability 24 29 20 15 10 1 1 54 25 395

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 12 17 0 4 0 10 77 5 38
2019 Not a person with a disability 48 23 15 5 5 1 3 74 11 465
2018 Person with a disability 35 31 11 14 5 0 5 69 20 21
2018 Not a person with a disability 50 24 16 3 4 0 3 76 7 336
2017 Person with a disability 45 25 7 7 7 0 10 77 15 30
2017 Not a person with a disability 46 28 13 5 3 0 5 78 9 394

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 20 8 2 22 0 0 68 24 38
2019 Not a person with a disability 40 24 20 8 6 1 1 65 15 466
2018 Person with a disability 35 12 13 20 20 0 0 47 39 21
2018 Not a person with a disability 37 27 22 7 6 1 1 65 14 336
2017 Person with a disability 36 16 23 14 7 0 3 54 22 30
2017 Not a person with a disability 34 32 19 10 4 0 1 67 14 397

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 29 24 15 4 2 0 56 19 38
2019 Not a person with a disability 39 30 17 9 3 1 1 70 12 461
2018 Person with a disability 10 40 12 13 15 10 0 55 31 21
2018 Not a person with a disability 35 31 21 9 2 0 1 68 11 332
2017 Person with a disability 17 35 17 0 21 0 10 58 23 30
2017 Not a person with a disability 30 31 23 9 4 0 1 63 14 396

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 41 17 8 7 2 0 67 15 38
2019 Not a person with a disability 36 31 19 8 4 1 0 68 13 462
2018 Person with a disability 30 14 27 20 9 0 0 44 29 21
2018 Not a person with a disability 29 32 24 13 2 0 1 61 15 333
2017 Person with a disability 26 16 24 13 18 0 3 44 32 30
2017 Not a person with a disability 25 29 27 13 4 0 1 55 17 396

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 23 17 12 12 2 0 57 25 38
2019 Not a person with a disability 40 32 12 10 5 1 0 73 15 462
2018 Person with a disability 21 34 21 9 15 0 0 54 24 21
2018 Not a person with a disability 35 30 18 13 3 0 1 65 16 332
2017 Person with a disability 17 26 26 9 18 0 3 44 28 30
2017 Not a person with a disability 31 30 20 12 6 0 1 61 18 394

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 34 15 14 2 3 0 69 16 37
2019 Not a person with a disability 53 25 10 6 4 0 0 79 10 463

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 35 18 5 7 5 0 68 13 37
2019 Not a person with a disability 48 27 15 6 3 1 1 76 9 458
2018 Person with a disability 40 18 27 10 5 0 0 57 15 21
2018 Not a person with a disability 43 30 18 5 3 0 1 73 8 329
2017 Person with a disability 29 33 18 10 3 0 6 66 14 30
2017 Not a person with a disability 39 30 20 7 3 1 1 69 10 396

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 18 16 8 8 5 0 67 16 38
2019 Not a person with a disability 65 17 7 5 3 1 2 84 8 461
2018 Person with a disability 58 8 10 13 10 0 0 66 23 21
2018 Not a person with a disability 68 17 6 3 1 1 3 89 4 333
2017 Person with a disability 63 15 3 10 6 0 3 80 17 30
2017 Not a person with a disability 63 21 9 3 2 0 2 86 5 397

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 20 11 12 5 7 0 70 19 38
2019 Not a person with a disability 79 9 4 1 1 1 5 94 2 458
2018 Person with a disability 72 13 5 0 10 0 0 85 10 20
2018 Not a person with a disability 82 8 3 1 0 0 4 95 2 332

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 17 10 4 3 0 2 83 7 38
2019 Not a person with a disability 76 12 3 2 4 1 2 91 6 464
2018 Person with a disability 57 18 11 0 0 15 0 88 0 21
2018 Not a person with a disability 77 12 5 2 2 0 2 91 4 331
2017 Person with a disability 56 10 10 4 11 0 10 72 17 30
2017 Not a person with a disability 73 13 4 4 2 1 3 89 6 393

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 19 20 0 8 0 2 72 8 38
2019 Not a person with a disability 66 22 7 3 2 0 1 89 4 459
2018 Person with a disability 65 15 10 0 5 0 5 84 5 21
2018 Not a person with a disability 54 30 7 5 2 0 1 85 7 335
2017 Person with a disability 45 23 18 3 8 0 3 70 12 30
2017 Not a person with a disability 52 31 9 3 4 0 2 84 7 396

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 20 17 17 0 0 2 66 17 38
2019 Not a person with a disability 68 17 7 4 3 0 1 86 7 462
2018 Person with a disability 42 10 18 15 10 0 5 55 26 21
2018 Not a person with a disability 59 22 10 5 3 0 1 82 8 335
2017 Person with a disability 52 9 10 10 11 0 7 66 23 30
2017 Not a person with a disability 60 21 10 3 4 0 2 83 7 396

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 9 2 0 2 0 34 95 3 38
2019 Not a person with a disability 69 9 4 1 1 0 15 93 2 460
2018 Person with a disability 62 0 6 0 4 0 29 87 5 21
2018 Not a person with a disability 58 11 6 2 0 0 22 90 3 331
2017 Person with a disability 42 17 7 3 4 3 23 79 11 30
2017 Not a person with a disability 57 14 6 2 1 0 18 87 5 394

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 13 13 3 2 2 5 80 5 38
2019 Not a person with a disability 77 13 5 1 0 0 3 94 2 461
2018 Person with a disability 58 9 4 10 5 0 14 78 18 21
2018 Not a person with a disability 75 14 6 1 0 1 4 93 1 333
2017 Person with a disability 59 20 11 0 0 0 10 88 0 30
2017 Not a person with a disability 71 14 6 1 1 1 6 91 2 393

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 6 8 11 22 2 2 56 35 38
2019 Not a person with a disability 53 14 13 8 10 0 3 69 18 464
2018 Person with a disability 64 0 8 5 18 0 5 67 25 21
2018 Not a person with a disability 56 16 10 6 9 0 3 74 16 335
2017 Person with a disability 49 10 17 3 20 0 0 59 24 30
2017 Not a person with a disability 50 20 11 7 8 0 4 73 16 396

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 21 11 7 7 0 3 74 15 38
2019 Not a person with a disability 63 24 7 3 2 0 2 88 4 463
2018 Person with a disability 40 41 0 10 9 0 0 82 18 21
2018 Not a person with a disability 58 24 13 2 2 0 2 83 4 335
2017 Person with a disability 45 16 25 6 4 0 3 63 11 30
2017 Not a person with a disability 55 27 9 4 1 1 3 86 5 394

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 30 36 13 7 0 0 44 20 38
2019 Not a person with a disability 24 32 31 10 3 0 0 56 12 468
2018 Person with a disability 13 33 30 13 5 5 0 49 20 21
2018 Not a person with a disability 18 37 32 12 2 0 0 54 14 337
2017 Person with a disability 8 22 37 16 18 0 0 29 34 30
2017 Not a person with a disability 13 36 35 11 4 0 0 50 15 397

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 24 37 16 11 0 0 27 36 38
2019 Not a person with a disability 7 15 32 29 17 0 0 45 23 465
2018 Person with a disability 9 25 43 10 12 0 0 23 35 21
2018 Not a person with a disability 6 15 33 30 16 0 0 46 20 334
2017 Person with a disability 7 35 24 24 10 0 0 34 42 29
2017 Not a person with a disability 4 16 37 27 15 0 1 42 21 394

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 28 20 19 6 6 0 53 27 38
2019 Not a person with a disability 28 30 20 9 3 8 1 64 14 466
2018 Person with a disability 26 34 9 15 6 11 0 67 23 20
2018 Not a person with a disability 22 43 21 8 2 4 0 67 10 332
2017 Person with a disability 12 31 20 13 15 3 6 47 30 30
2017 Not a person with a disability 19 35 22 10 5 9 0 59 17 397

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 43 11 15 9 6 0 62 26 38
2019 Not a person with a disability 33 33 18 8 6 3 0 68 14 466
2018 Person with a disability 21 29 26 20 5 0 0 50 24 21
2018 Not a person with a disability 22 45 19 8 3 2 0 69 12 336
2017 Person with a disability 19 38 24 10 8 0 0 58 18 29
2017 Not a person with a disability 18 43 19 10 6 3 0 63 17 395
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 56 44 38
2019 Not a person with a disability 9 91 466
2017 Person with a disability 35 65 30
2017 Not a person with a disability 10 90 396
2014 Person with a disability 44 56 28
2014 Not a person with a disability 10 90 389

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 90 10 21
2019 Not a person with a disability 77 23 42
2017 Person with a disability 91 9 10
2017 Not a person with a disability 73 27 40
2014 Person with a disability 85 15 12
2014 Not a person with a disability 74 26 40

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 25 11 26 0 0 0 63 26 19
2019 Not a person with a disability 65 28 4 0 0 3 0 96 0 33
2017 Not a person with a disability 47 45 0 3 0 0 5 97 3 29
2014 Person with a disability 27 53 10 10 0 0 0 80 10 10
2014 Not a person with a disability 56 28 7 7 3 0 0 83 10 30
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 18 24 14 10 9 2 25 75 38
2019 Not a person with a disability 39 27 16 8 5 4 1 41 59 466
2018 Person with a disability 37 15 35 0 8 5 0 39 61 21
2018 Not a person with a disability 42 31 16 4 4 2 1 43 57 335
2017 Person with a disability 32 24 26 6 4 3 4 35 65 30
2017 Not a person with a disability 34 23 22 8 6 5 2 36 64 397

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 70 30 25
2019 Not a person with a disability 61 39 257

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 55 45 25
2019 Not a person with a disability 59 41 254
2018 Person with a disability 59 41 11
2018 Not a person with a disability 66 34 184

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 29 18 9 20 4 4 49 32 25
2019 Not a person with a disability 24 29 16 12 11 3 6 58 25 253
2018 Person with a disability 15 17 18 35 15 0 0 32 50 12
2018 Not a person with a disability 34 28 15 9 6 2 6 67 16 185
2017 Person with a disability 24 28 0 20 17 0 11 58 42 18
2017 Not a person with a disability 19 36 12 13 8 2 10 62 24 236

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 31 15 8 21 8 6 49 35 25
2019 Not a person with a disability 14 18 15 13 15 4 21 43 37 254
2018 Person with a disability 7 9 33 43 0 0 9 17 47 12
2018 Not a person with a disability 16 16 13 8 13 4 30 49 32 184
2017 Person with a disability 13 6 6 10 28 0 38 30 61 18
2017 Not a person with a disability 6 17 15 12 21 3 26 33 46 237

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 6 15 3 17 0 12 60 23 38
2019 Not a person with a disability 46 17 14 5 5 1 11 72 12 462
2018 Person with a disability 24 35 5 9 13 5 10 69 26 21
2018 Not a person with a disability 49 20 9 5 7 1 10 77 13 335
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