2019 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 34 2 4 3 0 0 91 6 157
2019 3 to 10 years in current department or agency 50 38 4 5 2 0 0 88 7 140
2019 11 to 20 years in current department or agency 47 42 3 2 7 0 0 89 9 74
2019 More than 20 years in current department or agency 31 58 6 5 0 0 0 89 5 19
2017 Less than 3 years in current department or agency 53 41 3 3 0 0 0 94 3 162
2017 3 to 10 years in current department or agency 50 43 3 4 0 0 0 92 4 165
2017 11 to 20 years in current department or agency 49 42 5 5 0 0 0 91 5 66
2017 More than 20 years in current department or agency 41 39 3 7 10 0 0 80 17 29
2014 Less than 3 years in current department or agency 37 46 7 9 2 0 0 83 10 130
2014 3 to 10 years in current department or agency 37 46 5 8 4 0 0 83 12 188
2014 11 to 20 years in current department or agency 33 54 5 8 0 0 0 87 8 77
2014 More than 20 years in current department or agency 32 59 0 8 0 0 0 92 8 23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 21 6 6 3 0 1 85 9 157
2019 3 to 10 years in current department or agency 55 29 7 9 0 0 0 84 9 140
2019 11 to 20 years in current department or agency 59 28 3 9 2 0 0 87 10 74
2019 More than 20 years in current department or agency 31 22 11 25 10 0 0 53 35 19
2017 Less than 3 years in current department or agency 57 21 10 7 4 0 1 79 11 161
2017 3 to 10 years in current department or agency 63 19 6 7 4 0 1 83 11 165
2017 11 to 20 years in current department or agency 55 23 15 4 3 0 0 77 7 66
2017 More than 20 years in current department or agency 45 31 13 7 0 0 4 79 7 29
2014 Less than 3 years in current department or agency 61 23 7 8 1 0 0 84 9 130
2014 3 to 10 years in current department or agency 50 32 8 9 1 0 1 82 10 188
2014 11 to 20 years in current department or agency 48 33 6 10 2 0 0 81 12 77
2014 More than 20 years in current department or agency 41 29 13 13 0 0 4 74 13 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 25 6 8 4 0 0 82 12 157
2019 3 to 10 years in current department or agency 52 30 6 7 5 0 0 82 11 140
2019 11 to 20 years in current department or agency 46 32 6 7 9 0 0 78 16 74
2019 More than 20 years in current department or agency 38 40 10 6 6 0 0 78 12 19
2017 Less than 3 years in current department or agency 56 28 5 7 3 0 1 85 10 162
2017 3 to 10 years in current department or agency 51 37 3 7 1 0 0 88 8 165
2017 11 to 20 years in current department or agency 46 37 3 11 4 0 0 83 14 66
2017 More than 20 years in current department or agency 55 31 3 7 4 0 0 86 11 29
2014 Less than 3 years in current department or agency 53 28 1 9 8 0 0 81 17 130
2014 3 to 10 years in current department or agency 39 35 8 12 5 0 0 75 17 188
2014 11 to 20 years in current department or agency 37 31 11 10 11 0 0 68 21 77
2014 More than 20 years in current department or agency 37 34 4 4 22 0 0 70 26 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 31 8 6 3 0 2 82 10 156
2019 3 to 10 years in current department or agency 45 36 11 5 2 0 1 82 7 139
2019 11 to 20 years in current department or agency 46 34 11 7 2 0 0 80 9 73
2019 More than 20 years in current department or agency 34 46 14 6 0 0 0 80 6 19
2018 Less than 3 years in current department or agency 46 35 10 5 2 0 2 82 7 151
2018 3 to 10 years in current department or agency 49 42 4 2 2 1 0 92 3 118
2018 11 to 20 years in current department or agency 43 43 12 0 2 0 0 86 2 64
2018 More than 20 years in current department or agency 20 54 12 10 0 0 4 77 10 23
2017 Less than 3 years in current department or agency 48 33 11 5 1 0 1 82 7 161
2017 3 to 10 years in current department or agency 42 39 11 6 1 0 2 83 6 165
2017 11 to 20 years in current department or agency 45 46 6 3 0 0 0 91 3 66
2017 More than 20 years in current department or agency 38 52 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 39 36 12 8 4 1 1 75 13 130
2014 3 to 10 years in current department or agency 39 38 12 7 3 1 0 78 10 188
2014 11 to 20 years in current department or agency 44 43 7 4 2 0 0 87 6 77
2014 More than 20 years in current department or agency 33 46 13 9 0 0 0 79 9 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 29 4 2 3 0 0 91 4 156
2019 3 to 10 years in current department or agency 51 36 8 2 3 0 0 88 5 139
2019 11 to 20 years in current department or agency 51 34 6 6 2 0 0 85 8 74
2019 More than 20 years in current department or agency 32 54 7 7 0 0 0 87 7 18
2017 Less than 3 years in current department or agency 54 35 9 1 1 0 0 89 2 162
2017 3 to 10 years in current department or agency 53 34 7 6 1 0 0 87 6 165
2017 11 to 20 years in current department or agency 45 49 1 0 4 0 0 95 4 65
2017 More than 20 years in current department or agency 52 34 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 53 36 7 2 0 1 1 91 2 129
2014 3 to 10 years in current department or agency 46 39 8 5 2 0 0 85 7 188
2014 11 to 20 years in current department or agency 38 51 7 0 0 1 2 92 0 77
2014 More than 20 years in current department or agency 34 44 13 9 0 0 0 79 9 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 26 9 4 4 1 0 83 8 156
2019 3 to 10 years in current department or agency 44 33 11 8 4 1 0 77 11 138
2019 11 to 20 years in current department or agency 43 36 10 5 6 0 0 79 11 74
2019 More than 20 years in current department or agency 37 28 23 6 5 0 0 65 11 19
2018 Less than 3 years in current department or agency 57 29 7 5 1 1 1 87 6 151
2018 3 to 10 years in current department or agency 55 26 12 3 4 0 1 81 7 118
2018 11 to 20 years in current department or agency 47 26 12 12 2 0 1 74 14 62
2018 More than 20 years in current department or agency 41 37 17 0 5 0 0 78 5 23
2017 Less than 3 years in current department or agency 53 25 9 8 1 1 2 81 10 162
2017 3 to 10 years in current department or agency 39 37 12 8 5 0 0 76 12 165
2017 11 to 20 years in current department or agency 35 45 13 3 4 0 0 80 7 65
2017 More than 20 years in current department or agency 42 45 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 47 31 10 2 2 4 4 84 5 130
2014 3 to 10 years in current department or agency 30 41 14 11 4 1 1 72 14 188
2014 11 to 20 years in current department or agency 23 41 16 6 7 2 4 68 14 76
2014 More than 20 years in current department or agency 34 49 8 4 4 0 0 83 8 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 31 11 7 3 0 0 79 10 155
2019 3 to 10 years in current department or agency 46 40 8 3 4 0 0 85 7 140
2019 11 to 20 years in current department or agency 44 33 15 5 3 0 0 77 8 74
2019 More than 20 years in current department or agency 31 47 5 0 18 0 0 77 18 19
2018 Less than 3 years in current department or agency 40 39 11 7 2 0 0 79 10 151
2018 3 to 10 years in current department or agency 39 43 10 7 1 0 0 82 8 117
2018 11 to 20 years in current department or agency 33 48 14 5 0 0 0 81 5 63
2018 More than 20 years in current department or agency 36 39 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 41 37 13 6 2 0 0 78 8 162
2017 3 to 10 years in current department or agency 34 48 10 4 4 0 0 81 9 165
2017 11 to 20 years in current department or agency 39 45 9 7 0 0 0 84 7 65
2017 More than 20 years in current department or agency 38 41 10 4 7 0 0 79 10 29
2014 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 130
2014 3 to 10 years in current department or agency 26 47 11 11 5 0 0 73 16 187
2014 11 to 20 years in current department or agency 23 46 17 11 3 0 0 69 14 77
2014 More than 20 years in current department or agency 50 34 8 4 4 0 0 83 8 23

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 35 11 6 2 0 0 82 8 157
2019 3 to 10 years in current department or agency 37 37 11 10 5 0 0 74 15 139
2019 11 to 20 years in current department or agency 31 41 5 15 8 0 0 73 23 74
2019 More than 20 years in current department or agency 34 37 12 0 18 0 0 71 18 19
2018 Less than 3 years in current department or agency 47 36 9 5 2 1 1 84 7 150
2018 3 to 10 years in current department or agency 41 37 11 8 2 0 0 78 11 118
2018 11 to 20 years in current department or agency 29 32 26 9 4 0 0 61 13 64
2018 More than 20 years in current department or agency 21 60 9 5 5 0 0 81 10 23
2017 Less than 3 years in current department or agency 39 38 12 7 4 1 0 78 11 162
2017 3 to 10 years in current department or agency 30 37 14 15 4 0 0 67 19 165
2017 11 to 20 years in current department or agency 33 35 18 8 6 0 0 68 14 66
2017 More than 20 years in current department or agency 21 48 17 3 10 0 0 69 14 29
2014 Less than 3 years in current department or agency 42 30 16 8 4 1 0 73 11 130
2014 3 to 10 years in current department or agency 21 42 15 13 9 0 0 63 23 188
2014 11 to 20 years in current department or agency 20 36 23 14 7 0 0 56 21 77
2014 More than 20 years in current department or agency 26 44 17 9 4 0 0 70 13 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 38 8 10 3 0 0 79 12 156
2019 3 to 10 years in current department or agency 39 41 7 8 5 0 0 81 13 139
2019 11 to 20 years in current department or agency 35 38 6 18 3 0 0 73 21 72
2019 More than 20 years in current department or agency 31 39 8 22 0 0 0 69 22 19
2018 Less than 3 years in current department or agency 42 39 11 5 3 0 0 81 8 151
2018 3 to 10 years in current department or agency 36 44 12 7 1 0 0 80 8 118
2018 11 to 20 years in current department or agency 30 39 13 13 5 0 0 69 18 64
2018 More than 20 years in current department or agency 23 43 19 15 0 0 0 67 15 23
2017 Less than 3 years in current department or agency 32 42 11 11 2 1 1 75 14 161
2017 3 to 10 years in current department or agency 32 40 12 13 4 0 0 71 17 164
2017 11 to 20 years in current department or agency 25 41 21 5 8 0 0 67 13 66
2017 More than 20 years in current department or agency 28 35 24 7 7 0 0 62 14 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 28 5 5 1 0 0 89 6 157
2019 3 to 10 years in current department or agency 63 30 2 4 1 0 0 93 5 139
2019 11 to 20 years in current department or agency 55 34 5 5 2 0 0 89 7 74
2019 More than 20 years in current department or agency 40 48 6 6 0 0 0 88 6 19
2018 Less than 3 years in current department or agency 57 38 4 1 1 1 0 95 1 150
2018 3 to 10 years in current department or agency 59 34 4 2 0 0 0 93 2 119
2018 11 to 20 years in current department or agency 57 37 4 2 0 0 0 94 2 63
2018 More than 20 years in current department or agency 34 61 5 0 0 0 0 95 0 23
2017 Less than 3 years in current department or agency 46 41 7 5 1 0 0 87 6 162
2017 3 to 10 years in current department or agency 51 35 8 3 2 0 0 86 6 165
2017 11 to 20 years in current department or agency 49 37 6 8 0 0 0 86 8 66
2017 More than 20 years in current department or agency 28 48 17 3 4 0 0 76 7 29
2014 Less than 3 years in current department or agency 55 29 13 1 1 1 0 84 3 130
2014 3 to 10 years in current department or agency 41 44 8 3 3 1 0 86 6 188
2014 11 to 20 years in current department or agency 36 48 9 5 2 0 0 84 7 77
2014 More than 20 years in current department or agency 50 42 4 4 0 0 0 92 4 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 35 8 4 4 0 0 84 8 155
2019 3 to 10 years in current department or agency 41 33 12 7 6 0 0 74 14 139
2019 11 to 20 years in current department or agency 34 37 11 11 7 0 0 71 18 74
2019 More than 20 years in current department or agency 35 47 0 5 12 0 0 82 18 19
2018 Less than 3 years in current department or agency 43 43 9 3 2 1 0 86 5 150
2018 3 to 10 years in current department or agency 40 39 9 8 3 1 0 79 11 118
2018 11 to 20 years in current department or agency 31 45 18 6 0 0 0 76 6 62
2018 More than 20 years in current department or agency 22 54 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 46 32 13 7 2 0 0 79 9 162
2017 3 to 10 years in current department or agency 31 36 16 12 5 0 0 67 17 165
2017 11 to 20 years in current department or agency 37 40 13 6 4 0 0 77 10 66
2017 More than 20 years in current department or agency 35 34 14 7 10 0 0 69 17 29

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 29 10 4 1 0 0 85 5 156
2019 3 to 10 years in current department or agency 61 34 3 1 1 0 0 95 2 138
2019 11 to 20 years in current department or agency 65 28 5 1 0 0 0 93 1 74
2019 More than 20 years in current department or agency 48 46 6 0 0 0 0 94 0 18
2018 Less than 3 years in current department or agency 54 35 9 2 1 0 0 89 3 148
2018 3 to 10 years in current department or agency 58 30 9 2 1 0 0 88 3 119
2018 11 to 20 years in current department or agency 65 26 6 1 2 0 0 91 3 63
2018 More than 20 years in current department or agency 43 48 5 0 5 0 0 90 5 23
2017 Less than 3 years in current department or agency 50 37 11 1 0 0 0 87 1 161
2017 3 to 10 years in current department or agency 58 31 9 2 1 0 0 89 2 165
2017 11 to 20 years in current department or agency 63 33 4 0 0 0 0 96 0 66
2017 More than 20 years in current department or agency 45 38 10 0 7 0 0 83 7 29
2014 Less than 3 years in current department or agency 70 22 4 2 1 1 0 93 3 130
2014 3 to 10 years in current department or agency 59 28 7 5 2 0 0 87 6 188
2014 11 to 20 years in current department or agency 56 37 6 1 0 0 0 92 1 76
2014 More than 20 years in current department or agency 63 29 4 4 0 0 0 92 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 33 8 9 3 1 0 80 12 155
2019 3 to 10 years in current department or agency 37 41 7 9 5 0 0 79 15 137
2019 11 to 20 years in current department or agency 36 35 9 13 7 0 0 71 20 74
2019 More than 20 years in current department or agency 37 35 10 6 11 0 0 72 18 19
2018 Less than 3 years in current department or agency 38 38 14 6 2 1 1 77 8 149
2018 3 to 10 years in current department or agency 38 41 11 5 5 0 1 79 10 118
2018 11 to 20 years in current department or agency 39 36 14 7 5 0 0 75 11 62
2018 More than 20 years in current department or agency 36 49 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 35 37 17 6 2 0 2 74 8 161
2017 3 to 10 years in current department or agency 35 43 12 6 5 0 0 78 10 165
2017 11 to 20 years in current department or agency 44 35 8 6 7 0 0 79 13 66
2017 More than 20 years in current department or agency 27 56 0 10 7 0 0 83 17 29
2014 Less than 3 years in current department or agency 36 42 8 8 4 1 0 79 12 130
2014 3 to 10 years in current department or agency 26 43 13 13 5 0 0 69 18 188
2014 11 to 20 years in current department or agency 18 44 25 6 7 0 0 61 13 77
2014 More than 20 years in current department or agency 33 42 8 8 8 0 0 75 17 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 23 15 8 4 0 0 74 12 156
2019 3 to 10 years in current department or agency 39 36 11 8 5 0 0 76 13 139
2019 11 to 20 years in current department or agency 45 26 12 12 5 0 0 70 17 74
2019 More than 20 years in current department or agency 40 30 12 11 6 0 0 71 17 19
2018 Less than 3 years in current department or agency 44 33 12 10 2 0 0 76 11 147
2018 3 to 10 years in current department or agency 41 41 6 6 5 0 0 83 11 119
2018 11 to 20 years in current department or agency 43 37 10 3 7 0 0 80 10 61
2018 More than 20 years in current department or agency 25 54 21 0 0 0 0 79 0 23
2017 Less than 3 years in current department or agency 43 34 11 8 2 0 2 78 11 161
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 76 13 165
2017 11 to 20 years in current department or agency 44 36 7 8 5 0 0 80 13 65
2017 More than 20 years in current department or agency 36 36 14 7 7 0 0 72 14 28
2014 Less than 3 years in current department or agency 44 32 10 10 4 0 1 76 14 130
2014 3 to 10 years in current department or agency 30 39 14 9 7 0 1 69 16 188
2014 11 to 20 years in current department or agency 27 45 13 12 4 0 0 71 15 77
2014 More than 20 years in current department or agency 37 29 17 8 9 0 0 67 17 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 31 11 3 1 0 0 85 4 155
2019 3 to 10 years in current department or agency 39 37 13 7 4 0 0 76 11 137
2019 11 to 20 years in current department or agency 36 35 12 10 7 0 0 71 17 72
2019 More than 20 years in current department or agency 34 38 10 11 6 0 0 72 18 19
2018 Less than 3 years in current department or agency 48 33 15 3 1 0 0 81 5 150
2018 3 to 10 years in current department or agency 38 42 9 11 1 0 0 79 11 119
2018 11 to 20 years in current department or agency 43 29 19 7 2 0 0 72 9 63
2018 More than 20 years in current department or agency 22 43 20 10 5 0 0 64 15 22
2017 Less than 3 years in current department or agency 42 38 13 4 1 1 1 82 5 161
2017 3 to 10 years in current department or agency 38 39 16 5 3 0 0 77 8 165
2017 11 to 20 years in current department or agency 38 36 19 3 4 0 0 74 7 66
2017 More than 20 years in current department or agency 31 32 17 17 4 0 0 62 20 29
2014 Less than 3 years in current department or agency 42 40 8 6 3 1 0 83 9 130
2014 3 to 10 years in current department or agency 25 44 14 10 6 1 0 70 16 188
2014 11 to 20 years in current department or agency 22 47 21 4 6 0 0 70 9 77
2014 More than 20 years in current department or agency 33 42 12 9 4 0 0 75 13 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 30 10 5 2 0 0 83 7 157
2019 3 to 10 years in current department or agency 47 40 7 3 3 0 0 87 6 140
2019 11 to 20 years in current department or agency 50 30 13 3 3 0 0 80 6 74
2019 More than 20 years in current department or agency 34 42 18 5 0 0 0 76 5 18
2018 Less than 3 years in current department or agency 50 33 10 5 2 0 0 82 7 150
2018 3 to 10 years in current department or agency 43 40 12 5 1 0 0 82 6 119
2018 11 to 20 years in current department or agency 46 39 8 3 3 0 0 86 6 63
2018 More than 20 years in current department or agency 29 51 19 0 0 0 0 81 0 23
2017 Less than 3 years in current department or agency 46 38 11 4 1 0 0 84 5 161
2017 3 to 10 years in current department or agency 44 36 10 5 5 1 0 81 9 165
2017 11 to 20 years in current department or agency 48 44 6 0 2 0 0 92 2 66
2017 More than 20 years in current department or agency 35 38 14 3 10 0 0 73 14 29
2014 Less than 3 years in current department or agency 49 35 9 6 1 0 0 83 8 130
2014 3 to 10 years in current department or agency 33 41 15 6 3 1 0 75 10 188
2014 11 to 20 years in current department or agency 34 47 12 3 4 0 0 81 7 77
2014 More than 20 years in current department or agency 37 46 8 0 8 0 0 83 8 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 32 11 3 4 1 1 83 6 156
2019 3 to 10 years in current department or agency 27 33 27 11 2 0 0 60 13 139
2019 11 to 20 years in current department or agency 37 32 17 5 9 0 0 69 14 73
2019 More than 20 years in current department or agency 28 41 13 18 0 0 0 69 18 18
2018 Less than 3 years in current department or agency 57 27 12 1 1 0 1 85 3 150
2018 3 to 10 years in current department or agency 42 33 15 6 4 0 1 75 10 119
2018 11 to 20 years in current department or agency 41 42 12 3 2 0 0 83 5 64
2018 More than 20 years in current department or agency 44 32 19 0 5 0 0 76 5 23
2017 Less than 3 years in current department or agency 49 33 11 4 2 0 1 83 7 162
2017 3 to 10 years in current department or agency 39 37 14 8 1 1 1 77 9 165
2017 11 to 20 years in current department or agency 52 37 7 2 2 0 0 89 3 66
2017 More than 20 years in current department or agency 51 32 3 10 4 0 0 83 14 29
2014 Less than 3 years in current department or agency 46 34 14 5 1 0 0 80 5 130
2014 3 to 10 years in current department or agency 33 36 19 8 4 1 0 69 11 188
2014 11 to 20 years in current department or agency 41 40 8 6 5 0 0 81 11 77
2014 More than 20 years in current department or agency 24 59 9 4 4 0 0 83 8 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 16 27 29 15 1 3 46 26 154
2019 3 to 10 years in current department or agency 10 25 39 18 7 0 1 25 36 140
2019 11 to 20 years in current department or agency 9 15 40 24 9 0 3 34 24 74
2019 More than 20 years in current department or agency 11 18 37 26 8 0 0 34 29 19
2018 Less than 3 years in current department or agency 6 16 40 24 14 0 1 38 22 150
2018 3 to 10 years in current department or agency 4 25 40 26 4 0 1 31 29 119
2018 11 to 20 years in current department or agency 6 26 42 20 6 0 0 26 32 64
2018 More than 20 years in current department or agency 15 12 57 5 12 0 0 17 26 23
2017 Less than 3 years in current department or agency 2 17 42 18 13 0 7 33 21 162
2017 3 to 10 years in current department or agency 8 25 40 15 8 0 3 24 34 164
2017 11 to 20 years in current department or agency 5 24 39 23 8 0 1 31 29 66
2017 More than 20 years in current department or agency 0 27 48 14 7 0 4 22 28 29
2014 Less than 3 years in current department or agency 7 21 32 22 12 3 4 37 29 130
2014 3 to 10 years in current department or agency 7 30 44 13 6 1 1 18 38 187
2014 11 to 20 years in current department or agency 20 23 40 16 1 0 0 17 43 77
2014 More than 20 years in current department or agency 9 42 30 19 0 0 0 19 51 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 5 13 20 25 33 1 3 60 19 155
2019 3 to 10 years in current department or agency 8 22 24 29 15 0 1 45 30 140
2019 11 to 20 years in current department or agency 12 15 23 26 20 1 3 48 27 74
2019 More than 20 years in current department or agency 6 32 21 23 18 0 0 41 38 18
2018 Less than 3 years in current department or agency 3 12 23 28 32 2 1 62 15 149
2018 3 to 10 years in current department or agency 8 17 28 28 18 0 1 47 25 118
2018 11 to 20 years in current department or agency 8 7 41 30 12 1 0 43 15 64
2018 More than 20 years in current department or agency 15 19 23 19 12 0 13 35 39 23
2017 Less than 3 years in current department or agency 6 14 26 22 19 6 8 47 22 160
2017 3 to 10 years in current department or agency 12 19 27 25 10 3 5 38 33 164
2017 11 to 20 years in current department or agency 5 12 34 36 12 0 2 49 17 66
2017 More than 20 years in current department or agency 0 21 45 21 11 0 3 32 21 29
2014 Less than 3 years in current department or agency 7 17 18 25 19 7 8 51 28 129
2014 3 to 10 years in current department or agency 10 27 32 18 8 3 2 28 39 186
2014 11 to 20 years in current department or agency 10 26 33 22 6 3 0 29 37 77
2014 More than 20 years in current department or agency 13 13 43 25 7 0 0 32 25 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 17 29 25 15 3 3 43 26 152
2019 3 to 10 years in current department or agency 11 19 36 19 11 1 2 32 30 140
2019 11 to 20 years in current department or agency 9 23 27 30 6 0 4 38 34 73
2019 More than 20 years in current department or agency 22 18 49 6 6 0 0 12 39 19
2018 Less than 3 years in current department or agency 5 19 30 22 18 3 3 43 25 149
2018 3 to 10 years in current department or agency 11 20 32 28 10 0 0 37 31 119
2018 11 to 20 years in current department or agency 7 21 35 29 8 0 0 37 28 64
2018 More than 20 years in current department or agency 17 22 34 9 14 5 0 24 40 23
2017 Less than 3 years in current department or agency 5 11 42 21 14 2 5 38 17 162
2017 3 to 10 years in current department or agency 12 20 39 16 10 0 2 27 33 164
2017 11 to 20 years in current department or agency 7 19 29 30 10 1 3 42 27 66
2017 More than 20 years in current department or agency 4 48 38 3 7 0 0 11 51 29
2014 Less than 3 years in current department or agency 11 20 28 16 18 3 4 36 34 130
2014 3 to 10 years in current department or agency 13 27 29 20 5 1 4 27 42 187
2014 11 to 20 years in current department or agency 15 25 37 14 6 3 0 21 41 77
2014 More than 20 years in current department or agency 8 21 55 4 11 0 0 15 29 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 3 11 27 32 24 1 1 57 15 152
2019 3 to 10 years in current department or agency 6 12 40 32 9 0 1 41 19 140
2019 11 to 20 years in current department or agency 9 8 37 36 7 0 3 44 18 74
2019 More than 20 years in current department or agency 6 18 32 45 0 0 0 45 23 19
2018 Less than 3 years in current department or agency 2 10 22 34 29 1 3 65 12 149
2018 3 to 10 years in current department or agency 4 18 29 35 13 0 2 48 22 119
2018 11 to 20 years in current department or agency 8 18 29 28 16 0 0 45 26 64
2018 More than 20 years in current department or agency 10 10 32 34 9 0 5 46 21 23
2017 Less than 3 years in current department or agency 2 10 20 37 24 1 4 65 13 161
2017 3 to 10 years in current department or agency 7 19 33 22 15 1 3 38 27 162
2017 11 to 20 years in current department or agency 4 11 33 41 8 0 3 50 16 65
2017 More than 20 years in current department or agency 0 13 59 24 4 0 0 28 13 29
2014 Less than 3 years in current department or agency 2 12 25 27 27 4 3 58 15 129
2014 3 to 10 years in current department or agency 5 22 36 27 8 2 1 36 27 187
2014 11 to 20 years in current department or agency 6 17 43 30 4 0 0 34 23 77
2014 More than 20 years in current department or agency 12 21 34 25 7 0 0 32 34 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 8 25 25 33 3 1 61 13 152
2019 3 to 10 years in current department or agency 9 18 33 26 10 1 2 37 29 140
2019 11 to 20 years in current department or agency 12 19 29 29 8 1 3 38 32 74
2019 More than 20 years in current department or agency 10 16 15 47 11 0 0 58 26 19
2018 Less than 3 years in current department or agency 5 12 22 21 34 3 2 59 18 149
2018 3 to 10 years in current department or agency 11 20 33 24 11 0 2 35 31 119
2018 11 to 20 years in current department or agency 17 20 24 23 16 0 0 39 37 62
2018 More than 20 years in current department or agency 10 31 18 21 15 5 0 38 43 23
2017 Less than 3 years in current department or agency 3 16 23 25 22 3 9 53 21 162
2017 3 to 10 years in current department or agency 12 16 34 16 15 1 6 33 30 163
2017 11 to 20 years in current department or agency 7 23 31 28 8 0 3 37 31 66
2017 More than 20 years in current department or agency 7 10 41 32 7 0 4 40 18 29
2014 Less than 3 years in current department or agency 4 14 23 22 23 4 10 52 21 130
2014 3 to 10 years in current department or agency 14 29 31 17 6 2 2 24 44 187
2014 11 to 20 years in current department or agency 20 28 30 15 4 2 1 19 50 77
2014 More than 20 years in current department or agency 13 29 41 17 0 0 0 17 42 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 15 17 22 27 2 4 53 29 152
2019 3 to 10 years in current department or agency 13 30 24 18 12 1 2 31 44 140
2019 11 to 20 years in current department or agency 15 24 33 20 7 0 2 27 40 73
2019 More than 20 years in current department or agency 5 39 31 11 8 5 0 21 46 19
2018 Less than 3 years in current department or agency 7 15 24 21 21 8 4 48 25 148
2018 3 to 10 years in current department or agency 12 24 31 19 13 0 0 33 36 119
2018 11 to 20 years in current department or agency 15 22 26 28 10 0 0 38 37 64
2018 More than 20 years in current department or agency 5 29 42 12 12 0 0 24 34 23
2017 Less than 3 years in current department or agency 11 23 18 17 14 10 8 37 41 162
2017 3 to 10 years in current department or agency 21 20 25 17 11 1 5 29 44 164
2017 11 to 20 years in current department or agency 3 20 26 35 12 0 3 49 24 66
2017 More than 20 years in current department or agency 0 38 24 32 3 0 4 36 39 29
2014 Less than 3 years in current department or agency 7 13 23 24 16 12 5 49 24 130
2014 3 to 10 years in current department or agency 10 20 29 26 10 3 2 38 31 187
2014 11 to 20 years in current department or agency 11 18 26 29 12 3 1 43 30 77
2014 More than 20 years in current department or agency 4 47 24 13 12 0 0 25 51 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 12 29 31 17 1 3 50 20 152
2019 3 to 10 years in current department or agency 9 15 40 24 10 0 1 35 25 139
2019 11 to 20 years in current department or agency 14 11 42 21 9 3 2 31 25 74
2019 More than 20 years in current department or agency 12 25 43 15 0 5 0 15 39 19
2018 Less than 3 years in current department or agency 9 10 29 25 21 3 3 49 20 149
2018 3 to 10 years in current department or agency 8 16 42 24 8 1 0 33 25 118
2018 11 to 20 years in current department or agency 10 17 43 18 11 2 0 29 27 64
2018 More than 20 years in current department or agency 5 34 34 18 9 0 0 27 39 23
2017 Less than 3 years in current department or agency 6 14 36 22 11 6 5 37 22 162
2017 3 to 10 years in current department or agency 9 20 38 20 8 1 3 29 30 164
2017 11 to 20 years in current department or agency 3 20 41 22 12 0 2 35 23 66
2017 More than 20 years in current department or agency 0 41 42 11 7 0 0 18 41 29
2014 Less than 3 years in current department or agency 8 19 29 16 18 5 5 38 30 130
2014 3 to 10 years in current department or agency 17 17 30 18 12 3 2 32 36 186
2014 11 to 20 years in current department or agency 10 25 46 12 5 0 2 17 36 77
2014 More than 20 years in current department or agency 4 17 58 13 8 0 0 21 21 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 8 17 38 30 1 3 71 12 153
2019 3 to 10 years in current department or agency 2 11 34 34 17 0 1 52 13 139
2019 11 to 20 years in current department or agency 6 5 34 36 16 1 2 53 11 74
2019 More than 20 years in current department or agency 0 0 19 49 27 0 5 80 0 19
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 18 6 6 3 0 1 85 9 157
2019 3 to 10 years in current department or agency 60 22 7 10 0 0 1 82 11 140
2019 11 to 20 years in current department or agency 52 28 9 6 5 0 0 79 12 73
2019 More than 20 years in current department or agency 25 46 0 24 5 0 0 71 29 19
2017 Less than 3 years in current department or agency 66 20 7 4 2 0 1 87 6 161
2017 3 to 10 years in current department or agency 63 19 7 7 2 0 1 84 9 165
2017 11 to 20 years in current department or agency 62 20 6 9 3 0 0 82 12 66
2017 More than 20 years in current department or agency 55 31 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 73 16 4 4 1 1 2 91 5 130
2014 3 to 10 years in current department or agency 58 23 7 11 2 0 1 80 13 188
2014 11 to 20 years in current department or agency 55 29 4 6 2 0 3 87 9 77
2014 More than 20 years in current department or agency 58 25 4 8 4 0 0 83 13 23

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 26 16 4 4 3 5 74 9 156
2019 3 to 10 years in current department or agency 34 36 11 6 7 4 2 74 14 140
2019 11 to 20 years in current department or agency 26 30 15 11 9 6 2 61 22 74
2019 More than 20 years in current department or agency 28 37 8 9 18 0 0 65 27 19
2018 Less than 3 years in current department or agency 35 32 12 5 3 5 9 78 9 150
2018 3 to 10 years in current department or agency 34 31 13 12 4 4 1 69 17 119
2018 11 to 20 years in current department or agency 29 36 11 16 8 0 0 65 24 64
2018 More than 20 years in current department or agency 24 31 21 5 10 5 5 60 16 23
2017 Less than 3 years in current department or agency 33 30 14 4 3 8 8 75 8 162
2017 3 to 10 years in current department or agency 32 29 10 13 6 4 6 68 21 165
2017 11 to 20 years in current department or agency 34 32 17 5 5 4 3 71 11 66
2017 More than 20 years in current department or agency 24 42 10 3 10 7 3 74 15 29
2014 Less than 3 years in current department or agency 38 25 7 6 3 10 10 80 11 130
2014 3 to 10 years in current department or agency 28 30 14 13 9 2 3 62 23 187
2014 11 to 20 years in current department or agency 22 38 10 17 9 2 1 62 27 77
2014 More than 20 years in current department or agency 32 34 17 13 4 0 0 66 17 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 21 9 6 5 1 0 80 11 157
2019 3 to 10 years in current department or agency 53 29 8 3 7 1 0 82 10 140
2019 11 to 20 years in current department or agency 44 27 15 6 8 0 0 71 14 74
2019 More than 20 years in current department or agency 41 42 7 4 7 0 0 83 10 18
2018 Less than 3 years in current department or agency 53 32 5 6 1 3 0 88 7 149
2018 3 to 10 years in current department or agency 48 33 6 8 4 1 0 82 12 118
2018 11 to 20 years in current department or agency 43 31 11 8 5 2 0 76 13 64
2018 More than 20 years in current department or agency 38 43 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 55 29 9 4 1 1 0 85 6 162
2017 3 to 10 years in current department or agency 51 29 7 9 4 0 1 80 12 165
2017 11 to 20 years in current department or agency 50 34 6 6 3 0 0 84 10 66
2017 More than 20 years in current department or agency 50 35 0 11 4 0 0 86 14 28
2014 Less than 3 years in current department or agency 59 26 4 7 3 1 0 86 10 130
2014 3 to 10 years in current department or agency 35 33 10 13 8 1 1 68 22 188
2014 11 to 20 years in current department or agency 39 35 13 4 9 0 0 74 13 76
2014 More than 20 years in current department or agency 45 38 13 0 0 0 4 87 0 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 24 3 5 5 0 0 87 10 156
2019 3 to 10 years in current department or agency 56 28 9 4 3 0 0 84 7 140
2019 11 to 20 years in current department or agency 50 30 7 7 6 0 0 79 13 73
2019 More than 20 years in current department or agency 41 41 6 6 6 0 0 82 12 19
2018 Less than 3 years in current department or agency 63 27 5 3 0 2 0 92 3 150
2018 3 to 10 years in current department or agency 54 34 7 4 1 0 0 88 5 119
2018 11 to 20 years in current department or agency 44 40 7 7 2 0 0 85 8 64
2018 More than 20 years in current department or agency 34 52 10 0 5 0 0 85 5 23
2017 Less than 3 years in current department or agency 57 36 4 3 0 0 0 92 3 162
2017 3 to 10 years in current department or agency 50 33 7 7 3 0 1 83 9 165
2017 11 to 20 years in current department or agency 51 38 3 5 2 0 0 90 7 66
2017 More than 20 years in current department or agency 53 33 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 61 30 5 3 0 1 0 91 4 130
2014 3 to 10 years in current department or agency 37 41 12 7 3 0 0 78 10 188
2014 11 to 20 years in current department or agency 32 40 14 7 7 0 0 72 14 76
2014 More than 20 years in current department or agency 50 37 13 0 0 0 0 87 0 23

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 28 8 5 2 1 0 84 7 155
2019 3 to 10 years in current department or agency 50 34 9 4 2 0 0 84 7 139
2019 11 to 20 years in current department or agency 42 32 11 11 1 2 0 76 13 71
2019 More than 20 years in current department or agency 28 49 5 6 6 5 0 81 13 19
2018 Less than 3 years in current department or agency 50 35 10 2 1 1 1 86 4 150
2018 3 to 10 years in current department or agency 51 38 7 2 2 0 0 89 3 119
2018 11 to 20 years in current department or agency 43 39 12 5 2 0 0 82 7 63
2018 More than 20 years in current department or agency 31 50 19 0 0 0 0 81 0 23
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 23 8 3 1 2 4 87 4 156
2019 3 to 10 years in current department or agency 47 30 11 5 3 1 1 79 9 140
2019 11 to 20 years in current department or agency 56 19 22 0 2 0 1 76 2 74
2019 More than 20 years in current department or agency 45 26 18 6 0 0 5 75 7 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 30 8 5 1 1 0 86 6 155
2019 3 to 10 years in current department or agency 44 33 11 6 6 0 1 77 12 139
2019 11 to 20 years in current department or agency 50 33 11 3 3 0 0 83 6 74
2019 More than 20 years in current department or agency 35 36 23 0 6 0 0 71 6 19
2018 Less than 3 years in current department or agency 52 34 8 5 1 0 0 86 7 150
2018 3 to 10 years in current department or agency 54 29 7 6 4 0 0 83 10 119
2018 11 to 20 years in current department or agency 48 28 17 7 0 0 0 76 7 63
2018 More than 20 years in current department or agency 29 52 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 43 38 9 6 3 1 0 81 9 162
2017 3 to 10 years in current department or agency 34 42 9 10 6 0 0 76 15 165
2017 11 to 20 years in current department or agency 41 41 6 7 5 0 0 82 12 66
2017 More than 20 years in current department or agency 31 45 3 13 7 0 0 76 20 29
2014 Less than 3 years in current department or agency 43 29 11 12 4 0 2 73 15 130
2014 3 to 10 years in current department or agency 36 37 9 10 5 1 1 75 16 188
2014 11 to 20 years in current department or agency 33 41 11 9 6 0 0 75 14 77
2014 More than 20 years in current department or agency 29 38 25 0 9 0 0 67 9 23

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 26 6 3 1 1 1 89 5 156
2019 3 to 10 years in current department or agency 48 30 12 6 4 0 1 78 9 140
2019 11 to 20 years in current department or agency 44 38 10 5 2 2 0 83 7 74
2019 More than 20 years in current department or agency 45 23 20 12 0 0 0 68 12 19
2018 Less than 3 years in current department or agency 62 26 8 2 1 1 1 89 3 148
2018 3 to 10 years in current department or agency 52 34 5 4 5 0 0 86 9 119
2018 11 to 20 years in current department or agency 49 29 15 4 2 0 2 79 6 62
2018 More than 20 years in current department or agency 27 49 10 14 0 0 0 76 14 23
2017 Less than 3 years in current department or agency 53 35 8 2 1 0 1 89 2 162
2017 3 to 10 years in current department or agency 40 37 13 7 1 1 1 78 8 165
2017 11 to 20 years in current department or agency 55 30 7 5 3 0 0 84 8 66
2017 More than 20 years in current department or agency 24 51 4 14 7 0 0 76 21 29
2014 Less than 3 years in current department or agency 56 24 6 7 1 4 1 85 8 130
2014 3 to 10 years in current department or agency 37 39 10 6 5 3 1 79 11 188
2014 11 to 20 years in current department or agency 38 42 11 3 7 0 0 79 9 77
2014 More than 20 years in current department or agency 33 38 16 4 9 0 0 71 13 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 25 6 5 1 0 1 88 5 154
2019 3 to 10 years in current department or agency 47 26 12 9 5 0 0 73 14 139
2019 11 to 20 years in current department or agency 40 35 14 6 5 1 0 76 10 73
2019 More than 20 years in current department or agency 45 34 14 0 6 0 0 79 6 19
2018 Less than 3 years in current department or agency 54 30 8 5 3 1 0 84 7 149
2018 3 to 10 years in current department or agency 56 29 8 4 3 0 1 85 7 119
2018 11 to 20 years in current department or agency 44 36 13 5 1 0 0 81 6 62
2018 More than 20 years in current department or agency 27 45 14 14 0 0 0 72 14 23
2017 Less than 3 years in current department or agency 49 36 6 7 1 1 0 86 8 162
2017 3 to 10 years in current department or agency 40 39 9 8 5 0 0 78 13 165
2017 11 to 20 years in current department or agency 47 36 6 8 4 0 0 83 11 66
2017 More than 20 years in current department or agency 31 41 10 14 4 0 0 72 17 29
2014 Less than 3 years in current department or agency 51 28 9 7 4 1 0 80 10 130
2014 3 to 10 years in current department or agency 38 35 12 9 6 1 0 73 15 188
2014 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 77
2014 More than 20 years in current department or agency 45 42 4 0 9 0 0 87 9 23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 82 10 3 2 2 0 1 93 4 156
2019 3 to 10 years in current department or agency 81 14 2 1 1 0 1 96 3 140
2019 11 to 20 years in current department or agency 83 14 1 2 0 0 0 96 2 74
2019 More than 20 years in current department or agency 63 18 0 19 0 0 0 81 19 19
2017 Less than 3 years in current department or agency 83 13 3 1 1 0 0 96 1 161
2017 3 to 10 years in current department or agency 81 15 2 1 1 0 0 97 1 165
2017 11 to 20 years in current department or agency 85 10 3 2 0 0 0 95 2 66
2017 More than 20 years in current department or agency 76 21 0 4 0 0 0 96 4 29
2014 Less than 3 years in current department or agency 84 12 1 3 1 0 0 95 4 130
2014 3 to 10 years in current department or agency 72 17 2 6 1 1 1 91 7 185
2014 11 to 20 years in current department or agency 72 22 3 0 3 0 1 95 3 77
2014 More than 20 years in current department or agency 62 25 0 13 0 0 0 87 13 23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 20 6 10 3 3 1 79 14 156
2019 3 to 10 years in current department or agency 48 19 13 6 7 1 5 72 14 140
2019 11 to 20 years in current department or agency 54 25 6 4 9 1 1 80 14 74
2019 More than 20 years in current department or agency 44 47 9 0 0 0 0 91 0 19
2017 Less than 3 years in current department or agency 55 22 5 5 1 6 7 88 6 162
2017 3 to 10 years in current department or agency 46 22 11 7 5 1 8 74 14 163
2017 11 to 20 years in current department or agency 52 23 7 5 4 2 7 82 10 66
2017 More than 20 years in current department or agency 21 59 10 0 7 0 4 82 7 29
2014 Less than 3 years in current department or agency 56 21 4 3 1 5 9 90 5 130
2014 3 to 10 years in current department or agency 40 25 12 7 4 4 8 74 12 188
2014 11 to 20 years in current department or agency 41 23 15 4 6 3 8 73 10 77
2014 More than 20 years in current department or agency 26 62 0 0 4 4 4 95 5 23

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 24 7 4 1 0 1 87 6 156
2019 3 to 10 years in current department or agency 58 24 8 7 3 1 0 82 10 140
2019 11 to 20 years in current department or agency 55 26 9 4 2 3 2 85 5 74
2019 More than 20 years in current department or agency 54 34 0 6 6 0 0 88 12 19
2018 Less than 3 years in current department or agency 62 23 11 1 3 1 0 85 4 148
2018 3 to 10 years in current department or agency 65 21 9 2 3 0 1 87 5 117
2018 11 to 20 years in current department or agency 61 22 8 6 2 2 0 84 8 62
2018 More than 20 years in current department or agency 36 36 24 4 0 0 0 72 4 23
2017 Less than 3 years in current department or agency 63 26 7 1 3 1 0 89 4 162
2017 3 to 10 years in current department or agency 54 26 11 6 2 1 0 81 8 165
2017 11 to 20 years in current department or agency 53 33 8 3 3 0 0 86 6 66
2017 More than 20 years in current department or agency 49 34 7 4 7 0 0 83 11 29

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 20 5 9 1 0 0 86 10 156
2019 3 to 10 years in current department or agency 50 26 12 9 4 0 0 75 13 140
2019 11 to 20 years in current department or agency 51 30 5 10 4 0 0 81 14 73
2019 More than 20 years in current department or agency 43 38 6 0 12 0 0 81 12 19
2018 Less than 3 years in current department or agency 57 25 13 3 3 0 0 82 6 149
2018 3 to 10 years in current department or agency 57 26 7 4 5 0 0 83 10 119
2018 11 to 20 years in current department or agency 49 36 6 6 4 0 0 85 9 62
2018 More than 20 years in current department or agency 36 40 15 9 0 0 0 76 9 23
2017 Less than 3 years in current department or agency 57 29 8 2 4 0 0 86 6 160
2017 3 to 10 years in current department or agency 47 28 14 8 4 0 0 75 11 163
2017 11 to 20 years in current department or agency 58 26 9 4 4 0 0 83 8 66
2017 More than 20 years in current department or agency 38 38 7 7 10 0 0 76 17 29
2014 Less than 3 years in current department or agency 57 22 9 8 4 0 0 80 11 130
2014 3 to 10 years in current department or agency 40 34 12 5 8 1 0 74 13 188
2014 11 to 20 years in current department or agency 37 42 9 5 6 2 0 80 11 77
2014 More than 20 years in current department or agency 38 45 4 4 9 0 0 82 13 22

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 27 19 12 3 11 3 61 18 33
2019 3 to 10 years in current department or agency 11 40 22 16 3 2 5 56 20 61
2019 11 to 20 years in current department or agency 30 45 18 0 3 0 4 78 4 33
2019 More than 20 years in current department or agency 28 21 39 11 0 0 0 50 11 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 22 6 5 3 3 0 86 8 156
2019 3 to 10 years in current department or agency 35 38 13 8 4 1 0 74 13 140
2019 11 to 20 years in current department or agency 32 37 9 7 14 1 0 69 21 74
2019 More than 20 years in current department or agency 28 34 9 12 18 0 0 61 29 19
2018 Less than 3 years in current department or agency 48 30 7 4 1 9 1 86 6 151
2018 3 to 10 years in current department or agency 32 38 14 9 6 1 0 71 15 119
2018 11 to 20 years in current department or agency 33 34 12 10 10 2 0 67 20 63
2018 More than 20 years in current department or agency 20 34 20 7 5 15 0 63 14 23
2017 Less than 3 years in current department or agency 43 31 9 6 1 8 1 82 8 162
2017 3 to 10 years in current department or agency 27 38 14 13 6 2 0 66 19 165
2017 11 to 20 years in current department or agency 36 27 22 7 3 4 0 66 11 66
2017 More than 20 years in current department or agency 14 52 17 4 14 0 0 66 17 29
2014 Less than 3 years in current department or agency 41 34 12 3 2 8 0 82 5 130
2014 3 to 10 years in current department or agency 22 39 14 13 7 4 0 63 22 186
2014 11 to 20 years in current department or agency 8 46 20 18 7 0 0 54 25 77
2014 More than 20 years in current department or agency 32 22 21 13 13 0 0 54 25 23

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 22 10 7 3 1 0 80 10 156
2019 3 to 10 years in current department or agency 35 40 13 7 5 1 0 75 12 140
2019 11 to 20 years in current department or agency 33 42 2 11 10 1 0 75 22 74
2019 More than 20 years in current department or agency 28 28 14 18 11 0 0 56 29 19
2018 Less than 3 years in current department or agency 49 35 8 4 1 1 1 87 5 150
2018 3 to 10 years in current department or agency 31 40 13 12 3 0 0 71 15 117
2018 11 to 20 years in current department or agency 25 44 20 8 3 0 0 69 11 62
2018 More than 20 years in current department or agency 17 34 36 7 5 0 0 52 12 23
2017 Less than 3 years in current department or agency 38 40 11 6 1 4 1 81 8 162
2017 3 to 10 years in current department or agency 23 39 19 13 5 0 0 63 19 165
2017 11 to 20 years in current department or agency 24 42 20 9 3 1 0 67 12 66
2017 More than 20 years in current department or agency 14 45 17 7 17 0 0 59 24 29
2014 Less than 3 years in current department or agency 40 40 11 3 2 3 0 83 6 130
2014 3 to 10 years in current department or agency 18 41 20 11 8 2 0 60 19 187
2014 11 to 20 years in current department or agency 6 50 20 14 9 1 0 57 23 77
2014 More than 20 years in current department or agency 28 39 12 4 17 0 0 67 21 23

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 29 12 7 5 2 0 76 12 156
2019 3 to 10 years in current department or agency 23 46 15 9 7 1 0 70 16 140
2019 11 to 20 years in current department or agency 20 34 16 13 11 6 0 57 26 74
2019 More than 20 years in current department or agency 23 28 25 6 18 0 0 51 24 19
2018 Less than 3 years in current department or agency 40 33 12 6 1 8 0 79 7 151
2018 3 to 10 years in current department or agency 17 45 14 16 5 4 0 64 21 119
2018 11 to 20 years in current department or agency 16 37 20 13 9 5 0 55 23 63
2018 More than 20 years in current department or agency 14 30 24 17 5 10 0 49 24 23
2017 Less than 3 years in current department or agency 21 39 15 9 3 11 1 68 15 161
2017 3 to 10 years in current department or agency 15 39 20 18 8 0 0 55 25 165
2017 11 to 20 years in current department or agency 17 40 22 10 9 1 0 57 20 66
2017 More than 20 years in current department or agency 10 38 21 7 21 3 0 50 28 29
2014 Less than 3 years in current department or agency 25 32 22 10 3 8 0 62 14 130
2014 3 to 10 years in current department or agency 14 33 22 17 10 4 0 49 29 187
2014 11 to 20 years in current department or agency 3 50 18 19 7 1 0 54 27 77
2014 More than 20 years in current department or agency 24 38 17 9 13 0 0 62 21 23

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 34 8 8 5 3 0 78 13 155
2019 3 to 10 years in current department or agency 21 38 16 15 9 1 0 59 24 140
2019 11 to 20 years in current department or agency 21 35 20 9 13 3 0 58 22 74
2019 More than 20 years in current department or agency 23 37 10 11 18 0 0 60 29 19
2018 Less than 3 years in current department or agency 37 36 12 8 1 7 0 78 9 151
2018 3 to 10 years in current department or agency 14 47 17 16 6 1 0 61 22 118
2018 11 to 20 years in current department or agency 15 37 31 4 12 2 0 52 16 63
2018 More than 20 years in current department or agency 9 33 39 9 10 0 0 42 19 23
2017 Less than 3 years in current department or agency 24 43 12 10 3 6 1 73 15 160
2017 3 to 10 years in current department or agency 18 35 18 21 8 1 0 53 29 165
2017 11 to 20 years in current department or agency 21 33 22 17 7 0 0 54 25 66
2017 More than 20 years in current department or agency 11 44 20 14 10 0 0 55 25 29
2014 Less than 3 years in current department or agency 28 38 15 11 4 4 0 69 16 129
2014 3 to 10 years in current department or agency 13 31 18 23 11 3 0 46 35 187
2014 11 to 20 years in current department or agency 5 34 19 30 12 1 0 39 42 77
2014 More than 20 years in current department or agency 24 30 29 4 13 0 0 54 17 23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 15 5 2 1 1 1 91 3 157
2019 3 to 10 years in current department or agency 59 29 10 1 0 1 0 89 1 140
2019 11 to 20 years in current department or agency 62 29 1 2 4 1 0 92 6 74
2019 More than 20 years in current department or agency 58 31 5 6 0 0 0 89 6 19
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 40 3 3 0 1 0 94 3 156
2019 3 to 10 years in current department or agency 37 44 13 3 2 0 0 81 5 140
2019 11 to 20 years in current department or agency 28 52 6 4 9 1 0 81 13 74
2019 More than 20 years in current department or agency 39 35 14 0 13 0 0 73 13 18
2018 Less than 3 years in current department or agency 49 39 8 3 0 1 1 89 3 151
2018 3 to 10 years in current department or agency 33 52 9 3 3 1 0 85 5 119
2018 11 to 20 years in current department or agency 25 45 19 10 2 0 0 69 12 63
2018 More than 20 years in current department or agency 29 32 32 7 0 0 0 61 7 23
2017 Less than 3 years in current department or agency 34 53 5 6 0 2 0 89 6 161
2017 3 to 10 years in current department or agency 35 39 12 9 5 0 0 74 13 165
2017 11 to 20 years in current department or agency 36 43 13 5 3 0 0 79 8 65
2017 More than 20 years in current department or agency 11 48 24 14 3 0 0 59 18 29
2014 Less than 3 years in current department or agency 36 48 10 4 0 2 0 86 4 130
2014 3 to 10 years in current department or agency 26 48 12 11 2 1 0 75 13 188
2014 11 to 20 years in current department or agency 21 55 12 9 2 0 0 77 11 77
2014 More than 20 years in current department or agency 41 38 4 4 13 0 0 79 17 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 35 15 10 4 4 0 70 15 157
2019 3 to 10 years in current department or agency 22 34 24 15 5 0 0 56 20 140
2019 11 to 20 years in current department or agency 6 53 21 12 9 0 0 59 20 71
2019 More than 20 years in current department or agency 28 29 9 16 18 0 0 57 34 19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 26 12 8 4 4 0 75 12 156
2019 3 to 10 years in current department or agency 27 37 21 9 5 0 1 64 15 140
2019 11 to 20 years in current department or agency 24 34 18 10 10 2 2 61 21 74
2019 More than 20 years in current department or agency 31 25 21 6 18 0 0 56 23 19
2018 Less than 3 years in current department or agency 37 30 14 7 7 2 3 70 15 150
2018 3 to 10 years in current department or agency 26 43 19 8 3 1 0 69 12 119
2018 11 to 20 years in current department or agency 26 46 12 7 9 0 0 72 16 64
2018 More than 20 years in current department or agency 24 42 19 7 5 0 2 68 12 23
2017 Less than 3 years in current department or agency 27 35 13 12 3 8 2 68 17 160
2017 3 to 10 years in current department or agency 31 34 16 10 6 2 1 67 16 164
2017 11 to 20 years in current department or agency 35 34 19 6 4 1 2 71 10 66
2017 More than 20 years in current department or agency 32 35 13 3 7 3 7 74 12 29
2014 Less than 3 years in current department or agency 35 28 18 8 5 4 2 67 14 130
2014 3 to 10 years in current department or agency 22 42 11 13 8 2 2 66 22 188
2014 11 to 20 years in current department or agency 21 35 20 11 9 4 0 58 22 77
2014 More than 20 years in current department or agency 37 25 21 8 9 0 0 62 17 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 28 16 4 3 1 0 76 7 157
2019 3 to 10 years in current department or agency 32 34 20 13 2 0 0 66 15 140
2019 11 to 20 years in current department or agency 26 41 20 4 8 0 0 67 13 74
2019 More than 20 years in current department or agency 33 46 5 3 6 0 5 84 10 18
2018 Less than 3 years in current department or agency 43 36 16 3 0 3 0 81 3 151
2018 3 to 10 years in current department or agency 30 44 15 9 1 1 0 74 10 119
2018 11 to 20 years in current department or agency 33 37 14 12 5 0 0 70 17 64
2018 More than 20 years in current department or agency 24 40 21 5 5 5 0 68 10 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 19 17 8 5 11 2 66 14 157
2019 3 to 10 years in current department or agency 22 16 22 20 11 6 4 42 34 140
2019 11 to 20 years in current department or agency 10 28 20 12 19 7 4 42 35 74
2019 More than 20 years in current department or agency 22 24 18 12 18 5 0 49 32 18
2018 Less than 3 years in current department or agency 27 22 19 11 4 14 2 59 18 149
2018 3 to 10 years in current department or agency 15 23 21 17 12 7 5 43 34 119
2018 11 to 20 years in current department or agency 18 26 19 12 17 5 3 48 31 64
2018 More than 20 years in current department or agency 5 34 19 17 5 5 15 49 27 23
2017 Less than 3 years in current department or agency 16 25 14 10 4 23 7 60 21 161
2017 3 to 10 years in current department or agency 13 22 20 14 14 11 6 42 34 165
2017 11 to 20 years in current department or agency 28 25 15 11 17 3 1 56 29 66
2017 More than 20 years in current department or agency 7 35 24 7 14 7 7 48 24 29
2014 Less than 3 years in current department or agency 21 22 18 12 6 16 5 55 22 129
2014 3 to 10 years in current department or agency 10 18 16 23 19 11 3 32 49 186
2014 11 to 20 years in current department or agency 10 14 24 16 20 11 5 28 43 77
2014 More than 20 years in current department or agency 11 29 25 4 21 9 0 44 28 23

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 29 11 7 2 4 1 79 9 156
2019 3 to 10 years in current department or agency 34 35 14 11 4 2 1 70 16 138
2019 11 to 20 years in current department or agency 25 35 17 12 11 0 0 60 23 74
2019 More than 20 years in current department or agency 22 40 10 6 17 0 4 65 24 19
2018 Less than 3 years in current department or agency 42 34 13 5 3 3 1 79 8 151
2018 3 to 10 years in current department or agency 35 34 16 9 5 1 1 70 14 119
2018 11 to 20 years in current department or agency 30 46 8 9 6 0 0 76 16 64
2018 More than 20 years in current department or agency 26 30 31 10 0 0 2 58 10 23
2017 Less than 3 years in current department or agency 45 37 5 3 1 8 1 90 4 162
2017 3 to 10 years in current department or agency 43 29 15 8 5 1 0 72 13 164
2017 11 to 20 years in current department or agency 40 41 10 4 5 0 0 80 9 65
2017 More than 20 years in current department or agency 34 45 3 10 4 4 0 82 14 29
2014 Less than 3 years in current department or agency 43 27 11 4 3 7 5 79 8 130
2014 3 to 10 years in current department or agency 40 30 9 10 10 1 0 70 20 188
2014 11 to 20 years in current department or agency 37 48 4 7 4 0 0 86 11 77
2014 More than 20 years in current department or agency 50 29 8 8 4 0 0 79 12 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 29 7 12 7 7 3 71 21 157
2019 3 to 10 years in current department or agency 25 24 17 17 14 1 2 50 32 140
2019 11 to 20 years in current department or agency 13 22 18 22 19 5 2 38 43 74
2019 More than 20 years in current department or agency 22 20 9 5 29 0 15 50 40 19
2018 Less than 3 years in current department or agency 27 32 15 12 7 3 4 64 20 151
2018 3 to 10 years in current department or agency 24 24 15 15 17 1 3 51 33 119
2018 11 to 20 years in current department or agency 18 27 15 19 21 0 0 45 40 64
2018 More than 20 years in current department or agency 8 32 29 10 5 0 16 48 17 23
2017 Less than 3 years in current department or agency 24 28 11 14 9 6 8 60 27 162
2017 3 to 10 years in current department or agency 24 26 14 15 20 1 2 50 36 165
2017 11 to 20 years in current department or agency 19 29 15 25 11 1 0 49 36 66
2017 More than 20 years in current department or agency 21 31 10 7 21 4 7 58 31 29
2014 Less than 3 years in current department or agency 24 21 18 14 11 6 6 52 28 130
2014 3 to 10 years in current department or agency 14 25 13 18 28 3 0 40 47 188
2014 11 to 20 years in current department or agency 7 21 16 19 33 1 3 29 54 77
2014 More than 20 years in current department or agency 13 32 8 17 30 0 0 45 47 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 17 10 5 4 0 5 81 9 157
2019 3 to 10 years in current department or agency 43 27 17 3 4 0 5 75 8 140
2019 11 to 20 years in current department or agency 58 16 8 4 8 3 4 78 13 74
2019 More than 20 years in current department or agency 36 21 34 0 0 0 9 63 0 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 7 7 2 1 1 13 88 4 156
2019 3 to 10 years in current department or agency 63 11 8 1 4 1 11 85 7 140
2019 11 to 20 years in current department or agency 62 9 10 3 4 3 10 81 8 74
2019 More than 20 years in current department or agency 63 11 6 5 5 0 9 82 12 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 16 9 3 2 3 2 85 6 156
2019 3 to 10 years in current department or agency 57 21 11 4 2 1 5 83 6 139
2019 11 to 20 years in current department or agency 67 13 9 5 2 1 2 83 7 74
2019 More than 20 years in current department or agency 50 29 6 0 5 0 9 87 6 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 18 11 3 4 3 4 82 7 156
2019 3 to 10 years in current department or agency 50 21 9 8 2 4 6 79 11 140
2019 11 to 20 years in current department or agency 66 13 9 7 3 1 2 81 10 74
2019 More than 20 years in current department or agency 49 17 12 7 6 0 10 73 13 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 12 9 3 1 2 5 87 4 157
2019 3 to 10 years in current department or agency 55 20 7 4 1 3 9 85 6 139
2019 11 to 20 years in current department or agency 57 20 7 2 8 0 5 82 11 73
2019 More than 20 years in current department or agency 63 10 0 6 11 0 9 81 19 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 9 7 2 1 1 4 89 4 157
2019 3 to 10 years in current department or agency 66 16 9 2 0 1 6 88 2 140
2019 11 to 20 years in current department or agency 71 13 8 2 1 1 4 88 4 74
2019 More than 20 years in current department or agency 51 27 6 0 6 0 9 86 7 19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 82 6 4 2 1 1 4 93 3 155
2019 3 to 10 years in current department or agency 69 13 5 1 0 5 7 93 2 140
2019 11 to 20 years in current department or agency 69 7 4 7 4 3 6 84 12 73
2019 More than 20 years in current department or agency 62 11 6 6 5 0 9 81 13 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 80 5 3 1 0 2 8 95 2 156
2019 3 to 10 years in current department or agency 76 7 2 1 1 1 12 95 2 140
2019 11 to 20 years in current department or agency 78 7 3 1 2 0 9 93 4 74
2019 More than 20 years in current department or agency 74 5 6 0 0 0 14 93 0 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 31 15 8 2 1 1 74 11 157
2019 3 to 10 years in current department or agency 26 41 18 9 3 2 0 69 13 140
2019 11 to 20 years in current department or agency 18 47 16 12 6 2 0 66 18 74
2019 More than 20 years in current department or agency 28 38 11 5 6 11 0 74 13 19
2018 Less than 3 years in current department or agency 30 41 17 7 1 3 1 74 8 150
2018 3 to 10 years in current department or agency 25 45 17 8 3 3 0 71 11 119
2018 11 to 20 years in current department or agency 27 43 21 6 3 0 0 70 10 63
2018 More than 20 years in current department or agency 19 47 20 5 0 5 4 73 5 23
2017 Less than 3 years in current department or agency 31 43 15 3 2 5 2 79 5 162
2017 3 to 10 years in current department or agency 21 44 22 6 5 1 0 66 12 165
2017 11 to 20 years in current department or agency 25 37 26 7 5 0 0 62 12 65
2017 More than 20 years in current department or agency 24 42 17 7 7 3 0 68 14 29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 29 7 2 1 0 0 90 3 156
2019 3 to 10 years in current department or agency 35 41 16 5 3 0 0 76 8 140
2019 11 to 20 years in current department or agency 34 39 11 9 6 2 0 74 15 74
2019 More than 20 years in current department or agency 27 48 19 6 0 0 0 75 6 19
2018 Less than 3 years in current department or agency 53 36 11 0 0 1 0 89 0 150
2018 3 to 10 years in current department or agency 47 39 8 4 0 2 0 88 4 119
2018 11 to 20 years in current department or agency 45 35 14 2 3 2 0 81 4 64
2018 More than 20 years in current department or agency 28 52 15 0 0 5 0 84 0 22
2017 Less than 3 years in current department or agency 46 41 10 1 0 1 1 88 1 161
2017 3 to 10 years in current department or agency 42 38 13 3 2 3 0 82 5 164
2017 11 to 20 years in current department or agency 36 41 12 6 2 1 2 80 8 66
2017 More than 20 years in current department or agency 31 59 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 43 36 8 5 1 6 1 85 6 130
2014 3 to 10 years in current department or agency 34 40 15 6 3 3 0 76 9 188
2014 11 to 20 years in current department or agency 26 46 17 4 6 1 0 73 9 77
2014 More than 20 years in current department or agency 37 42 8 8 0 4 0 83 9 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 24 7 2 2 3 1 88 5 157
2019 3 to 10 years in current department or agency 35 39 17 5 1 2 2 77 6 140
2019 11 to 20 years in current department or agency 40 30 15 9 3 3 0 72 13 73
2019 More than 20 years in current department or agency 22 50 28 0 0 0 0 72 0 19
2018 Less than 3 years in current department or agency 51 28 14 3 0 4 0 82 4 151
2018 3 to 10 years in current department or agency 45 34 12 3 2 3 0 82 6 119
2018 11 to 20 years in current department or agency 42 38 12 2 0 6 0 86 2 64
2018 More than 20 years in current department or agency 31 54 5 0 0 10 0 94 0 22
2017 Less than 3 years in current department or agency 46 34 10 5 0 5 0 84 5 162
2017 3 to 10 years in current department or agency 39 32 17 6 4 0 2 73 10 165
2017 11 to 20 years in current department or agency 43 33 15 2 5 1 2 78 7 66
2017 More than 20 years in current department or agency 28 66 7 0 0 0 0 93 0 29
2014 Less than 3 years in current department or agency 44 32 9 4 1 9 0 84 6 130
2014 3 to 10 years in current department or agency 41 35 12 5 3 3 0 79 8 188
2014 11 to 20 years in current department or agency 35 37 14 8 2 4 0 74 11 77
2014 More than 20 years in current department or agency 37 38 17 4 0 4 0 78 4 23

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 23 3 3 1 0 0 92 4 157
2019 3 to 10 years in current department or agency 53 30 9 5 3 0 0 84 8 139
2019 11 to 20 years in current department or agency 49 34 9 3 4 0 0 83 7 74
2019 More than 20 years in current department or agency 40 43 6 6 5 0 0 82 11 19
2018 Less than 3 years in current department or agency 72 22 4 1 1 1 0 95 1 151
2018 3 to 10 years in current department or agency 56 29 11 2 1 0 0 85 3 119
2018 11 to 20 years in current department or agency 53 33 9 2 3 0 0 86 6 64
2018 More than 20 years in current department or agency 38 47 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 65 30 3 2 0 0 0 95 2 162
2017 3 to 10 years in current department or agency 45 40 11 2 2 0 0 85 4 164
2017 11 to 20 years in current department or agency 45 44 6 0 5 0 0 89 5 66
2017 More than 20 years in current department or agency 42 35 13 7 3 0 0 76 11 29
2014 Less than 3 years in current department or agency 62 32 2 1 1 0 1 95 3 130
2014 3 to 10 years in current department or agency 38 42 12 5 2 0 0 81 7 188
2014 11 to 20 years in current department or agency 26 54 9 4 8 0 0 80 11 77
2014 More than 20 years in current department or agency 41 38 4 8 8 0 0 79 17 23

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 23 10 7 3 0 0 80 10 157
2019 3 to 10 years in current department or agency 47 29 14 7 3 0 0 76 10 139
2019 11 to 20 years in current department or agency 41 28 12 11 9 0 0 68 20 73
2019 More than 20 years in current department or agency 28 38 18 6 11 0 0 65 17 19
2018 Less than 3 years in current department or agency 58 25 11 4 1 0 0 83 6 150
2018 3 to 10 years in current department or agency 39 37 17 4 2 1 0 77 6 118
2018 11 to 20 years in current department or agency 42 30 16 6 5 0 0 72 11 63
2018 More than 20 years in current department or agency 23 44 18 5 5 5 0 70 11 22
2017 Less than 3 years in current department or agency 48 37 12 2 0 1 0 86 2 161
2017 3 to 10 years in current department or agency 35 38 15 8 5 0 0 73 12 164
2017 11 to 20 years in current department or agency 41 40 13 3 3 0 0 81 6 66
2017 More than 20 years in current department or agency 28 45 17 3 7 0 0 73 10 29
2014 Less than 3 years in current department or agency 45 41 7 6 1 0 0 86 7 130
2014 3 to 10 years in current department or agency 23 37 19 13 6 1 0 61 20 187
2014 11 to 20 years in current department or agency 13 49 24 5 7 2 0 64 12 77
2014 More than 20 years in current department or agency 28 42 8 8 13 0 0 71 21 23

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 28 6 9 2 1 0 82 11 155
2019 3 to 10 years in current department or agency 46 31 11 9 3 0 0 77 12 139
2019 11 to 20 years in current department or agency 43 30 9 9 9 0 0 73 18 73
2019 More than 20 years in current department or agency 28 38 11 6 18 0 0 65 23 19
2018 Less than 3 years in current department or agency 55 29 9 5 1 1 0 84 6 150
2018 3 to 10 years in current department or agency 40 38 15 5 3 0 0 77 8 118
2018 11 to 20 years in current department or agency 40 37 12 9 2 0 0 77 11 63
2018 More than 20 years in current department or agency 25 44 20 5 5 0 0 69 10 22
2017 Less than 3 years in current department or agency 47 43 7 3 0 0 0 90 3 161
2017 3 to 10 years in current department or agency 36 39 12 7 7 0 0 75 13 164
2017 11 to 20 years in current department or agency 43 38 11 3 5 0 0 81 8 66
2017 More than 20 years in current department or agency 31 45 10 7 7 0 0 76 14 29
2014 Less than 3 years in current department or agency 47 40 7 6 1 0 0 87 6 130
2014 3 to 10 years in current department or agency 25 37 14 18 5 1 0 63 23 187
2014 11 to 20 years in current department or agency 13 60 14 6 5 3 0 75 11 76
2014 More than 20 years in current department or agency 28 42 13 8 8 0 0 71 17 23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 23 14 11 6 4 2 67 18 156
2019 3 to 10 years in current department or agency 39 30 12 9 8 1 1 70 18 139
2019 11 to 20 years in current department or agency 43 28 8 4 16 1 0 72 20 74
2019 More than 20 years in current department or agency 34 25 17 0 18 0 6 64 19 19
2018 Less than 3 years in current department or agency 42 23 19 9 5 2 1 66 15 150
2018 3 to 10 years in current department or agency 37 27 17 8 8 2 1 66 17 119
2018 11 to 20 years in current department or agency 44 24 16 11 6 0 0 68 16 64
2018 More than 20 years in current department or agency 28 27 18 15 5 0 7 59 22 22
2017 Less than 3 years in current department or agency 37 21 20 11 3 6 1 64 15 162
2017 3 to 10 years in current department or agency 35 21 20 14 6 4 0 58 21 164
2017 11 to 20 years in current department or agency 41 30 18 5 3 3 0 73 8 66
2017 More than 20 years in current department or agency 31 21 24 4 14 3 4 55 19 29
2014 Less than 3 years in current department or agency 37 22 12 13 5 6 4 66 21 130
2014 3 to 10 years in current department or agency 25 21 19 14 14 6 0 49 30 187
2014 11 to 20 years in current department or agency 18 33 23 10 13 5 0 53 23 77
2014 More than 20 years in current department or agency 24 42 8 0 26 0 0 66 26 23
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 33 26 40 157
2019 3 to 10 years in current department or agency 32 29 38 139
2019 11 to 20 years in current department or agency 23 38 40 74
2019 More than 20 years in current department or agency 58 31 10 19
2018 Less than 3 years in current department or agency 29 22 49 151
2018 3 to 10 years in current department or agency 37 27 37 119
2018 11 to 20 years in current department or agency 15 41 45 64
2018 More than 20 years in current department or agency 50 31 19 23
2017 Less than 3 years in current department or agency 32 34 34 162
2017 3 to 10 years in current department or agency 27 33 39 165
2017 11 to 20 years in current department or agency 18 47 34 66
2017 More than 20 years in current department or agency 24 45 31 29
2014 Less than 3 years in current department or agency 37 27 36 130
2014 3 to 10 years in current department or agency 41 26 33 188
2014 11 to 20 years in current department or agency 31 38 31 77
2014 More than 20 years in current department or agency 38 45 17 23

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 2 17 43 2 35 1 53
2019 3 to 10 years in current department or agency 17 11 46 4 11 10 44
2019 11 to 20 years in current department or agency 25 3 34 0 0 37 16
2019 More than 20 years in current department or agency 59 9 11 0 11 11 11
2018 Less than 3 years in current department or agency 5 22 26 7 33 7 46
2018 3 to 10 years in current department or agency 8 26 57 5 5 0 42
2018 11 to 20 years in current department or agency 20 11 63 0 0 6 10
2018 More than 20 years in current department or agency 44 9 14 10 5 19 12
2017 Less than 3 years in current department or agency 8 13 37 6 27 10 52
2017 3 to 10 years in current department or agency 7 24 56 0 9 4 46
2017 11 to 20 years in current department or agency 8 27 57 0 0 8 12
2014 Less than 3 years in current department or agency 5 10 53 2 9999 30 46
2014 3 to 10 years in current department or agency 9 28 58 2 9999 3 78
2014 11 to 20 years in current department or agency 15 19 48 4 9999 15 23
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 35 12 13 4 1 2 69 18 157
2019 3 to 10 years in current department or agency 27 46 13 10 1 1 2 75 12 139
2019 11 to 20 years in current department or agency 35 51 5 5 0 1 2 89 5 74
2019 More than 20 years in current department or agency 38 51 6 0 6 0 0 89 6 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 20 10 2 1 5 3 87 3 157
2019 3 to 10 years in current department or agency 49 35 6 1 1 6 2 92 1 137
2019 11 to 20 years in current department or agency 57 26 6 6 0 2 2 88 6 74
2019 More than 20 years in current department or agency 60 29 11 0 0 0 0 89 0 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 13 87 157
2019 3 to 10 years in current department or agency 12 88 140
2018 Less than 3 years in current department or agency 12 88 150
2018 3 to 10 years in current department or agency 13 87 119

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 42 58 22
2019 3 to 10 years in current department or agency 45 55 15
2018 Less than 3 years in current department or agency 57 43 18
2018 3 to 10 years in current department or agency 41 59 15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 66 34 22
2019 3 to 10 years in current department or agency 63 37 15
2018 Less than 3 years in current department or agency 55 45 18
2018 3 to 10 years in current department or agency 67 33 15

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 22
2019 3 to 10 years in current department or agency 41 59 15
2018 Less than 3 years in current department or agency 33 67 18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 37 63 22
2019 3 to 10 years in current department or agency 52 48 15
2018 Less than 3 years in current department or agency 48 52 18
2018 3 to 10 years in current department or agency 46 54 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 57 43 22
2019 3 to 10 years in current department or agency 30 70 15
2018 Less than 3 years in current department or agency 44 56 18
2018 3 to 10 years in current department or agency 63 37 15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 40 60 22
2019 3 to 10 years in current department or agency 50 50 15
2018 Less than 3 years in current department or agency 52 48 18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 38 62 22
2018 3 to 10 years in current department or agency 44 56 15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 63 37 22
2019 3 to 10 years in current department or agency 43 57 15
2018 Less than 3 years in current department or agency 54 46 18
2018 3 to 10 years in current department or agency 54 46 15

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 22
2018 Less than 3 years in current department or agency 34 66 18
2018 3 to 10 years in current department or agency 40 60 15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 22
2019 3 to 10 years in current department or agency 44 56 15
2018 3 to 10 years in current department or agency 34 66 15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 26 74 22
2019 3 to 10 years in current department or agency 29 71 15

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 64 36 22
2019 3 to 10 years in current department or agency 58 42 15
2018 Less than 3 years in current department or agency 56 44 18
2018 3 to 10 years in current department or agency 66 34 15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 21 79 22
2019 3 to 10 years in current department or agency 37 63 15
2018 3 to 10 years in current department or agency 35 65 15

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 15

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 38 62 15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 32 68 15
2018 Less than 3 years in current department or agency 28 72 17

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 33 67 15
2018 3 to 10 years in current department or agency 36 64 14

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 32 68 15
2018 3 to 10 years in current department or agency 52 48 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 18 82 156
2019 3 to 10 years in current department or agency 17 83 140

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 11 12 5 4 28 13 64 15 157
2019 3 to 10 years in current department or agency 14 13 20 8 3 29 13 45 20 140
2019 11 to 20 years in current department or agency 6 22 15 9 9 30 9 46 29 74
2019 More than 20 years in current department or agency 28 6 25 6 0 26 8 52 9 19
2018 Less than 3 years in current department or agency 21 11 15 4 3 38 9 60 12 151
2018 3 to 10 years in current department or agency 15 17 17 8 1 36 7 55 15 119
2018 11 to 20 years in current department or agency 15 20 28 6 3 26 2 49 13 64
2018 More than 20 years in current department or agency 5 28 20 0 10 24 12 52 16 22
2017 Less than 3 years in current department or agency 14 12 16 4 1 39 14 55 11 162
2017 3 to 10 years in current department or agency 18 15 14 10 4 30 10 53 23 164
2017 11 to 20 years in current department or agency 19 17 25 6 2 22 9 52 11 66
2017 More than 20 years in current department or agency 17 28 14 3 3 34 0 69 10 29
2014 Less than 3 years in current department or agency 17 13 15 1 3 38 14 62 7 130
2014 3 to 10 years in current department or agency 12 22 19 11 5 23 9 48 23 187
2014 11 to 20 years in current department or agency 6 20 26 1 11 32 4 40 20 77
2014 More than 20 years in current department or agency 13 17 25 9 4 28 4 45 19 23

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 21 13 6 3 9 1 75 10 157
2019 3 to 10 years in current department or agency 29 33 18 7 3 10 0 69 11 140
2019 11 to 20 years in current department or agency 21 40 15 7 6 10 1 68 15 73
2019 More than 20 years in current department or agency 29 25 21 12 0 13 0 62 14 18
2018 Less than 3 years in current department or agency 38 25 11 5 2 18 1 78 8 151
2018 3 to 10 years in current department or agency 26 31 20 7 1 13 1 68 9 119
2018 11 to 20 years in current department or agency 28 39 17 6 7 3 0 69 13 64
2018 More than 20 years in current department or agency 13 36 28 0 10 13 0 56 12 22
2017 Less than 3 years in current department or agency 23 31 16 4 1 21 4 72 7 162
2017 3 to 10 years in current department or agency 24 29 17 8 5 13 4 64 16 164
2017 11 to 20 years in current department or agency 28 33 22 9 2 6 0 65 12 66
2017 More than 20 years in current department or agency 21 42 14 7 3 14 0 72 12 29
2014 Less than 3 years in current department or agency 23 26 18 2 2 25 4 69 6 130
2014 3 to 10 years in current department or agency 24 31 21 6 8 10 0 61 15 187
2014 11 to 20 years in current department or agency 18 36 21 1 10 14 0 63 13 77
2014 More than 20 years in current department or agency 17 54 13 4 4 8 0 77 9 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 157
2019 3 to 10 years in current department or agency 6 94 139
2019 11 to 20 years in current department or agency 11 89 73
2019 More than 20 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 4 96 119

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 46 54 10

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 47 53 10

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 49 51 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 156
2019 3 to 10 years in current department or agency 6 94 139

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 9 17 2 3 30 14 61 9 157
2019 3 to 10 years in current department or agency 15 13 23 2 1 31 15 53 4 140
2019 11 to 20 years in current department or agency 13 15 25 2 8 28 9 45 16 74
2019 More than 20 years in current department or agency 16 19 17 6 5 26 11 55 18 19
2018 Less than 3 years in current department or agency 21 14 12 1 0 44 8 72 3 151
2018 3 to 10 years in current department or agency 14 16 18 3 1 35 12 58 8 118
2018 11 to 20 years in current department or agency 20 17 29 3 2 28 2 52 7 64
2018 More than 20 years in current department or agency 5 23 25 0 10 26 10 44 16 22
2017 Less than 3 years in current department or agency 15 14 11 1 1 44 13 68 5 162
2017 3 to 10 years in current department or agency 17 12 16 4 3 34 14 56 13 164
2017 11 to 20 years in current department or agency 20 17 24 7 0 28 4 55 10 66
2017 More than 20 years in current department or agency 7 24 24 4 7 34 0 47 16 29
2014 Less than 3 years in current department or agency 16 12 11 2 0 46 13 69 4 130
2014 3 to 10 years in current department or agency 13 16 22 4 3 35 6 50 13 187
2014 11 to 20 years in current department or agency 6 22 26 2 4 36 4 45 12 77
2014 More than 20 years in current department or agency 30 8 30 0 8 24 0 50 11 23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 21 13 2 1 12 1 82 3 156
2019 3 to 10 years in current department or agency 31 34 16 5 0 12 2 76 5 140
2019 11 to 20 years in current department or agency 25 32 21 2 8 11 1 65 11 74
2019 More than 20 years in current department or agency 31 32 20 6 5 6 0 67 12 19
2018 Less than 3 years in current department or agency 38 29 11 1 0 21 1 86 1 151
2018 3 to 10 years in current department or agency 24 33 18 7 2 12 4 68 10 119
2018 11 to 20 years in current department or agency 36 27 25 8 2 3 0 65 10 64
2018 More than 20 years in current department or agency 14 38 19 0 11 19 0 64 13 21
2017 Less than 3 years in current department or agency 28 27 12 2 1 25 4 78 5 162
2017 3 to 10 years in current department or agency 27 30 13 5 4 16 4 71 12 163
2017 11 to 20 years in current department or agency 34 30 19 5 2 8 3 71 7 66
2017 More than 20 years in current department or agency 14 45 14 4 7 17 0 70 13 29
2014 Less than 3 years in current department or agency 26 30 10 3 1 24 6 80 5 130
2014 3 to 10 years in current department or agency 23 29 22 4 3 18 1 65 8 186
2014 11 to 20 years in current department or agency 19 32 21 3 4 21 0 64 10 77
2014 More than 20 years in current department or agency 26 36 26 0 8 4 0 65 9 23
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 22 17 12 8 0 0 62 21 157
2019 3 to 10 years in current department or agency 36 26 20 10 8 0 1 62 18 139
2019 11 to 20 years in current department or agency 44 22 20 7 5 0 1 67 13 73
2019 More than 20 years in current department or agency 33 30 31 0 6 0 0 63 6 19
2018 Less than 3 years in current department or agency 44 25 11 8 9 0 3 71 17 150
2018 3 to 10 years in current department or agency 33 31 23 7 6 0 1 65 12 119
2018 11 to 20 years in current department or agency 22 41 22 7 8 0 0 63 15 64
2018 More than 20 years in current department or agency 36 26 12 12 14 0 0 62 26 23
2017 Less than 3 years in current department or agency 27 25 16 15 13 1 3 54 29 162
2017 3 to 10 years in current department or agency 29 29 15 12 12 0 2 60 25 164
2017 11 to 20 years in current department or agency 27 31 24 9 9 0 0 58 18 66
2017 More than 20 years in current department or agency 24 17 28 20 11 0 0 41 31 29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 26 22 11 9 0 0 59 19 157
2019 3 to 10 years in current department or agency 14 27 31 19 10 0 0 40 29 139
2019 11 to 20 years in current department or agency 22 26 28 10 13 1 0 48 23 73
2019 More than 20 years in current department or agency 17 42 18 18 6 0 0 58 23 19
2018 Less than 3 years in current department or agency 30 27 26 10 6 0 2 57 16 150
2018 3 to 10 years in current department or agency 18 33 26 16 7 0 0 51 23 119
2018 11 to 20 years in current department or agency 23 20 33 13 11 0 0 43 24 63
2018 More than 20 years in current department or agency 31 17 33 14 4 0 0 48 19 23
2017 Less than 3 years in current department or agency 33 24 23 10 8 0 1 58 18 162
2017 3 to 10 years in current department or agency 18 28 24 18 10 0 2 47 29 165
2017 11 to 20 years in current department or agency 16 36 28 9 11 0 0 52 20 65
2017 More than 20 years in current department or agency 18 27 35 17 3 0 0 44 21 29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 28 16 8 4 1 0 72 12 156
2019 3 to 10 years in current department or agency 21 27 28 18 6 0 0 48 24 138
2019 11 to 20 years in current department or agency 27 36 16 11 8 1 0 64 19 74
2019 More than 20 years in current department or agency 23 37 30 11 0 0 0 59 11 19
2018 Less than 3 years in current department or agency 43 26 16 10 3 0 2 70 14 149
2018 3 to 10 years in current department or agency 20 38 29 7 5 0 0 59 12 119
2018 11 to 20 years in current department or agency 21 31 25 17 7 0 0 52 24 64
2018 More than 20 years in current department or agency 30 27 33 0 10 0 0 57 10 23
2017 Less than 3 years in current department or agency 37 31 18 7 5 1 1 69 13 162
2017 3 to 10 years in current department or agency 23 28 25 10 12 1 2 52 22 165
2017 11 to 20 years in current department or agency 26 31 24 11 7 0 2 57 19 65
2017 More than 20 years in current department or agency 14 34 28 21 3 0 0 48 24 29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 24 17 6 11 0 0 67 17 157
2019 3 to 10 years in current department or agency 20 27 25 17 10 1 0 47 28 139
2019 11 to 20 years in current department or agency 21 28 19 19 11 1 0 50 31 72
2019 More than 20 years in current department or agency 27 32 18 18 5 0 0 59 23 19
2018 Less than 3 years in current department or agency 43 20 16 12 6 1 2 66 18 151
2018 3 to 10 years in current department or agency 20 24 32 19 5 0 0 44 24 117
2018 11 to 20 years in current department or agency 23 27 18 12 19 0 2 50 31 63
2018 More than 20 years in current department or agency 25 28 12 14 21 0 0 52 36 23
2017 Less than 3 years in current department or agency 33 22 25 9 7 1 2 57 17 161
2017 3 to 10 years in current department or agency 20 29 20 17 13 1 2 49 31 165
2017 11 to 20 years in current department or agency 18 37 17 14 14 0 0 55 28 65
2017 More than 20 years in current department or agency 10 45 17 21 7 0 0 55 28 29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 23 13 4 6 1 3 76 10 154
2019 3 to 10 years in current department or agency 38 23 21 8 6 0 4 63 14 139
2019 11 to 20 years in current department or agency 42 25 16 5 8 0 3 69 14 74
2019 More than 20 years in current department or agency 57 26 11 6 0 0 0 83 6 19
2018 Less than 3 years in current department or agency 55 19 15 3 2 0 5 78 6 150
2018 3 to 10 years in current department or agency 44 28 16 5 3 0 4 75 8 119
2018 11 to 20 years in current department or agency 41 32 18 3 6 0 0 73 9 64
2018 More than 20 years in current department or agency 53 25 5 5 9 0 2 80 15 23
2017 Less than 3 years in current department or agency 53 21 12 6 2 1 6 79 8 160
2017 3 to 10 years in current department or agency 41 30 14 5 4 0 6 76 10 165
2017 11 to 20 years in current department or agency 46 34 9 3 7 0 2 81 10 65
2017 More than 20 years in current department or agency 38 37 11 7 0 0 7 81 8 29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 16 22 11 5 1 0 61 17 157
2019 3 to 10 years in current department or agency 31 27 24 8 9 0 1 59 17 138
2019 11 to 20 years in current department or agency 37 29 14 7 12 0 1 67 19 74
2019 More than 20 years in current department or agency 34 38 11 5 12 0 0 72 17 19
2018 Less than 3 years in current department or agency 43 20 23 7 6 1 1 64 13 151
2018 3 to 10 years in current department or agency 34 32 18 9 7 1 0 66 16 118
2018 11 to 20 years in current department or agency 31 27 24 6 11 0 0 58 18 64
2018 More than 20 years in current department or agency 27 28 17 19 4 0 5 57 25 23
2017 Less than 3 years in current department or agency 43 26 20 10 1 0 1 69 11 162
2017 3 to 10 years in current department or agency 30 35 15 9 9 0 2 66 18 165
2017 11 to 20 years in current department or agency 29 31 26 12 1 0 0 60 14 66
2017 More than 20 years in current department or agency 27 31 24 14 3 0 0 58 17 29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 27 18 6 1 1 1 74 7 157
2019 3 to 10 years in current department or agency 29 31 22 8 8 1 1 62 16 135
2019 11 to 20 years in current department or agency 26 33 18 17 4 2 0 60 22 73
2019 More than 20 years in current department or agency 34 48 12 6 0 0 0 82 6 18
2018 Less than 3 years in current department or agency 44 25 18 11 1 0 2 70 12 149
2018 3 to 10 years in current department or agency 29 36 23 7 4 1 1 66 11 117
2018 11 to 20 years in current department or agency 21 42 24 8 5 2 0 63 13 64
2018 More than 20 years in current department or agency 33 34 17 10 5 0 0 67 15 22
2017 Less than 3 years in current department or agency 36 29 22 7 2 1 2 67 10 162
2017 3 to 10 years in current department or agency 26 31 22 9 8 0 3 59 18 165
2017 11 to 20 years in current department or agency 23 34 28 9 5 1 0 58 14 65
2017 More than 20 years in current department or agency 24 38 24 10 3 0 0 62 14 29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 29 20 5 4 1 0 71 9 157
2019 3 to 10 years in current department or agency 21 35 25 13 5 1 0 57 18 137
2019 11 to 20 years in current department or agency 26 38 21 5 8 1 0 65 13 72
2019 More than 20 years in current department or agency 37 27 18 12 6 0 0 64 18 18
2018 Less than 3 years in current department or agency 38 29 20 8 3 0 2 68 11 150
2018 3 to 10 years in current department or agency 19 32 32 15 2 0 0 51 17 117
2018 11 to 20 years in current department or agency 25 31 20 19 4 0 0 56 24 64
2018 More than 20 years in current department or agency 27 30 17 20 5 0 0 57 25 22
2017 Less than 3 years in current department or agency 34 30 22 10 3 1 1 64 13 162
2017 3 to 10 years in current department or agency 22 25 31 14 7 0 1 47 22 165
2017 11 to 20 years in current department or agency 21 26 32 17 4 0 0 47 21 65
2017 More than 20 years in current department or agency 11 34 32 14 10 0 0 44 24 29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 35 10 7 4 0 0 79 11 155
2019 3 to 10 years in current department or agency 32 35 13 15 5 0 0 67 20 137
2019 11 to 20 years in current department or agency 36 26 15 14 8 1 0 63 22 73
2019 More than 20 years in current department or agency 35 36 17 6 6 0 0 71 12 19
2018 Less than 3 years in current department or agency 39 31 16 10 3 0 1 71 13 150
2018 3 to 10 years in current department or agency 29 30 23 17 2 0 0 59 18 116
2018 11 to 20 years in current department or agency 34 29 19 11 6 0 1 64 17 64
2018 More than 20 years in current department or agency 27 25 23 15 10 0 0 52 25 22
2017 Less than 3 years in current department or agency 38 25 22 9 5 0 1 63 14 161
2017 3 to 10 years in current department or agency 29 26 21 16 7 0 2 56 23 164
2017 11 to 20 years in current department or agency 25 40 18 12 5 0 0 65 17 65
2017 More than 20 years in current department or agency 7 52 21 7 14 0 0 59 21 29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 23 7 5 3 0 1 86 7 155
2019 3 to 10 years in current department or agency 40 29 15 10 6 0 0 69 16 137
2019 11 to 20 years in current department or agency 44 32 7 12 4 1 0 77 16 73
2019 More than 20 years in current department or agency 44 39 6 5 6 0 0 83 11 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 27 16 4 2 1 1 78 6 155
2019 3 to 10 years in current department or agency 38 30 17 10 4 1 1 69 14 135
2019 11 to 20 years in current department or agency 40 30 13 10 6 1 0 70 16 72
2019 More than 20 years in current department or agency 29 49 17 0 0 0 5 82 0 19
2018 Less than 3 years in current department or agency 43 31 15 4 5 0 1 76 9 147
2018 3 to 10 years in current department or agency 45 28 22 3 1 0 0 74 4 117
2018 11 to 20 years in current department or agency 40 24 21 11 4 0 0 64 15 64
2018 More than 20 years in current department or agency 27 44 19 5 5 0 0 71 10 21
2017 Less than 3 years in current department or agency 44 27 18 6 4 1 1 72 10 162
2017 3 to 10 years in current department or agency 35 29 24 8 2 1 2 65 10 164
2017 11 to 20 years in current department or agency 38 32 19 6 3 1 0 72 9 65
2017 More than 20 years in current department or agency 17 45 21 14 4 0 0 62 17 29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 17 4 6 2 1 1 88 8 157
2019 3 to 10 years in current department or agency 55 20 12 4 4 1 3 79 8 135
2019 11 to 20 years in current department or agency 57 25 6 5 6 1 0 83 12 73
2019 More than 20 years in current department or agency 50 23 17 0 0 0 10 81 0 19
2018 Less than 3 years in current department or agency 72 16 4 3 0 1 3 92 4 150
2018 3 to 10 years in current department or agency 68 16 7 3 3 1 3 87 6 117
2018 11 to 20 years in current department or agency 60 22 10 3 3 0 2 83 7 64
2018 More than 20 years in current department or agency 55 17 13 10 0 0 5 76 11 22
2017 Less than 3 years in current department or agency 67 18 7 4 2 0 2 87 6 162
2017 3 to 10 years in current department or agency 62 19 9 4 2 0 4 85 6 165
2017 11 to 20 years in current department or agency 57 28 11 3 0 0 0 86 3 66
2017 More than 20 years in current department or agency 66 21 7 3 3 0 0 87 7 29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 85 8 3 1 0 1 3 97 1 156
2019 3 to 10 years in current department or agency 76 12 4 1 2 1 5 92 4 135
2019 11 to 20 years in current department or agency 70 12 6 3 2 1 5 88 6 72
2019 More than 20 years in current department or agency 59 24 6 0 0 0 11 93 0 18
2018 Less than 3 years in current department or agency 85 9 3 1 0 0 2 96 1 148
2018 3 to 10 years in current department or agency 80 10 3 0 1 1 4 96 1 117
2018 11 to 20 years in current department or agency 77 7 6 2 2 0 7 90 4 64
2018 More than 20 years in current department or agency 77 10 0 5 0 0 8 94 6 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 10 3 2 5 0 3 91 6 157
2019 3 to 10 years in current department or agency 72 13 6 2 4 1 2 88 6 138
2019 11 to 20 years in current department or agency 67 19 3 4 6 0 1 88 10 73
2019 More than 20 years in current department or agency 68 15 6 0 5 0 5 88 6 19
2018 Less than 3 years in current department or agency 78 11 4 3 2 0 3 91 4 149
2018 3 to 10 years in current department or agency 75 12 7 2 2 2 1 89 4 116
2018 11 to 20 years in current department or agency 74 13 5 1 0 3 3 93 2 64
2018 More than 20 years in current department or agency 70 12 5 5 5 0 2 84 11 22
2017 Less than 3 years in current department or agency 79 9 2 3 4 1 2 91 7 160
2017 3 to 10 years in current department or agency 65 16 7 4 3 1 4 85 8 164
2017 11 to 20 years in current department or agency 70 9 6 5 2 3 5 86 8 65
2017 More than 20 years in current department or agency 79 14 3 0 3 0 0 93 3 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 18 7 2 1 0 2 90 3 154
2019 3 to 10 years in current department or agency 53 29 13 1 2 0 2 83 4 138
2019 11 to 20 years in current department or agency 53 28 7 7 3 0 1 82 11 73
2019 More than 20 years in current department or agency 52 23 18 0 7 0 0 75 7 18
2018 Less than 3 years in current department or agency 61 25 8 4 1 0 1 87 5 150
2018 3 to 10 years in current department or agency 54 31 6 6 2 1 1 86 8 119
2018 11 to 20 years in current department or agency 46 35 7 3 7 0 2 82 10 64
2018 More than 20 years in current department or agency 36 44 10 8 0 0 2 82 8 22
2017 Less than 3 years in current department or agency 61 22 7 6 2 1 2 85 8 162
2017 3 to 10 years in current department or agency 45 36 9 1 5 1 3 84 6 164
2017 11 to 20 years in current department or agency 51 27 16 0 6 0 0 78 6 65
2017 More than 20 years in current department or agency 28 58 7 4 3 0 0 86 7 29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 16 8 3 2 0 2 87 5 156
2019 3 to 10 years in current department or agency 58 21 10 7 3 0 1 79 10 137
2019 11 to 20 years in current department or agency 56 23 7 7 5 0 1 80 13 73
2019 More than 20 years in current department or agency 51 16 11 6 11 0 5 70 18 19
2018 Less than 3 years in current department or agency 69 17 6 4 2 0 1 87 7 150
2018 3 to 10 years in current department or agency 49 27 12 8 3 0 2 77 11 119
2018 11 to 20 years in current department or agency 48 26 14 6 5 0 2 75 11 64
2018 More than 20 years in current department or agency 61 15 15 0 5 0 5 79 5 22
2017 Less than 3 years in current department or agency 70 14 7 3 4 0 2 86 7 162
2017 3 to 10 years in current department or agency 51 25 12 4 5 0 4 79 9 165
2017 11 to 20 years in current department or agency 60 18 11 1 7 0 3 80 9 65
2017 More than 20 years in current department or agency 52 28 10 3 7 0 0 79 10 29

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 4 4 1 0 1 18 93 1 155
2019 3 to 10 years in current department or agency 59 15 6 2 1 0 17 89 4 138
2019 11 to 20 years in current department or agency 66 15 7 1 1 0 10 90 2 73
2019 More than 20 years in current department or agency 51 29 0 0 0 0 19 100 0 19
2018 Less than 3 years in current department or agency 64 6 3 2 1 0 24 92 4 148
2018 3 to 10 years in current department or agency 52 15 7 2 0 0 24 88 3 117
2018 11 to 20 years in current department or agency 60 14 8 0 0 1 16 90 0 64
2018 More than 20 years in current department or agency 47 10 15 0 0 0 28 80 0 22
2017 Less than 3 years in current department or agency 61 10 3 2 1 0 22 92 4 162
2017 3 to 10 years in current department or agency 55 14 9 2 2 2 17 85 4 164
2017 11 to 20 years in current department or agency 53 17 8 5 4 0 14 81 10 64
2017 More than 20 years in current department or agency 48 24 11 4 0 0 13 84 4 29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 80 10 5 2 0 0 3 92 3 156
2019 3 to 10 years in current department or agency 71 20 6 1 1 0 2 93 1 136
2019 11 to 20 years in current department or agency 67 17 11 2 1 0 3 86 3 73
2019 More than 20 years in current department or agency 63 14 6 6 0 0 10 87 7 19
2018 Less than 3 years in current department or agency 79 7 8 2 1 0 4 89 3 149
2018 3 to 10 years in current department or agency 71 19 4 1 0 1 5 95 1 118
2018 11 to 20 years in current department or agency 67 19 2 2 2 1 8 94 4 64
2018 More than 20 years in current department or agency 71 15 10 0 0 0 5 90 0 22
2017 Less than 3 years in current department or agency 76 8 7 1 2 1 5 90 3 161
2017 3 to 10 years in current department or agency 69 17 5 0 1 1 7 94 1 163
2017 11 to 20 years in current department or agency 68 13 9 0 2 0 8 88 2 65
2017 More than 20 years in current department or agency 55 28 7 4 0 0 7 89 4 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 17 17 8 8 0 2 66 16 156
2019 3 to 10 years in current department or agency 60 10 11 6 9 0 4 73 16 138
2019 11 to 20 years in current department or agency 71 9 6 4 9 0 1 81 13 73
2019 More than 20 years in current department or agency 83 5 0 0 0 0 11 100 0 19
2018 Less than 3 years in current department or agency 42 18 12 10 15 0 3 62 26 150
2018 3 to 10 years in current department or agency 61 15 10 4 6 0 3 79 11 119
2018 11 to 20 years in current department or agency 74 9 3 3 8 1 2 86 11 64
2018 More than 20 years in current department or agency 71 15 5 0 0 0 10 95 0 22
2017 Less than 3 years in current department or agency 44 22 14 7 12 0 1 67 19 162
2017 3 to 10 years in current department or agency 50 14 10 10 11 1 5 67 22 165
2017 11 to 20 years in current department or agency 58 24 10 0 2 1 5 87 2 65
2017 More than 20 years in current department or agency 66 21 3 0 0 0 10 96 0 29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 27 8 4 3 0 1 85 6 156
2019 3 to 10 years in current department or agency 62 27 5 3 2 1 1 91 5 138
2019 11 to 20 years in current department or agency 59 25 6 5 3 0 1 86 8 72
2019 More than 20 years in current department or agency 52 24 11 0 6 0 6 81 7 19
2018 Less than 3 years in current department or agency 59 25 10 1 3 0 2 85 4 150
2018 3 to 10 years in current department or agency 56 24 15 1 2 0 3 82 3 119
2018 11 to 20 years in current department or agency 53 26 8 8 4 0 0 80 12 64
2018 More than 20 years in current department or agency 62 18 15 0 0 0 5 84 0 22
2017 Less than 3 years in current department or agency 59 28 7 4 0 0 3 89 4 161
2017 3 to 10 years in current department or agency 56 24 10 4 2 2 3 83 6 165
2017 11 to 20 years in current department or agency 56 21 11 7 3 0 0 78 11 65
2017 More than 20 years in current department or agency 32 39 18 0 4 0 7 77 4 28

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 36 31 7 2 0 0 59 10 157
2019 3 to 10 years in current department or agency 16 26 38 16 5 0 0 42 20 139
2019 11 to 20 years in current department or agency 19 23 37 15 7 0 0 42 21 74
2019 More than 20 years in current department or agency 27 27 36 11 0 0 0 54 11 19
2018 Less than 3 years in current department or agency 19 38 33 7 1 1 0 58 9 151
2018 3 to 10 years in current department or agency 15 33 35 16 1 0 0 48 17 119
2018 11 to 20 years in current department or agency 14 41 25 16 4 0 0 55 20 64
2018 More than 20 years in current department or agency 25 32 29 10 4 0 0 57 14 23
2017 Less than 3 years in current department or agency 14 45 30 9 2 0 0 59 11 162
2017 3 to 10 years in current department or agency 10 31 40 13 6 0 1 41 19 165
2017 11 to 20 years in current department or agency 13 29 44 4 9 0 0 42 14 66
2017 More than 20 years in current department or agency 21 23 25 24 3 3 0 46 29 29

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 12 36 31 15 0 0 46 19 156
2019 3 to 10 years in current department or agency 9 23 31 27 11 0 0 38 32 139
2019 11 to 20 years in current department or agency 13 18 37 20 11 0 0 32 31 74
2019 More than 20 years in current department or agency 0 25 28 35 12 0 0 47 25 18
2018 Less than 3 years in current department or agency 4 10 33 32 20 0 1 53 14 151
2018 3 to 10 years in current department or agency 7 20 34 28 12 0 0 39 27 117
2018 11 to 20 years in current department or agency 9 14 40 25 12 0 0 37 23 64
2018 More than 20 years in current department or agency 5 30 20 29 15 0 0 44 35 22
2017 Less than 3 years in current department or agency 5 13 32 30 20 0 0 51 18 160
2017 3 to 10 years in current department or agency 4 23 39 23 10 0 1 33 27 164
2017 11 to 20 years in current department or agency 6 11 38 31 14 0 0 45 17 65
2017 More than 20 years in current department or agency 0 21 38 31 10 0 0 41 21 29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 21 22 9 4 7 1 61 14 156
2019 3 to 10 years in current department or agency 21 36 22 14 2 4 0 60 17 138
2019 11 to 20 years in current department or agency 21 42 18 9 5 4 0 66 15 74
2019 More than 20 years in current department or agency 20 43 25 5 0 6 0 67 6 19
2018 Less than 3 years in current department or agency 23 33 25 9 2 8 0 61 12 148
2018 3 to 10 years in current department or agency 21 49 19 10 1 1 0 70 11 118
2018 11 to 20 years in current department or agency 26 48 16 3 5 2 0 75 9 62
2018 More than 20 years in current department or agency 10 43 19 15 7 5 0 56 23 23
2017 Less than 3 years in current department or agency 21 30 18 9 4 16 2 62 16 162
2017 3 to 10 years in current department or agency 17 35 26 10 8 4 1 54 19 165
2017 11 to 20 years in current department or agency 19 44 21 12 3 2 0 63 16 66
2017 More than 20 years in current department or agency 17 35 24 14 4 7 0 56 19 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 31 14 8 5 2 0 72 14 157
2019 3 to 10 years in current department or agency 23 34 25 11 5 2 0 58 17 138
2019 11 to 20 years in current department or agency 19 42 21 11 8 0 0 61 19 73
2019 More than 20 years in current department or agency 26 52 11 5 5 0 0 78 10 19
2018 Less than 3 years in current department or agency 27 43 18 6 1 5 0 73 8 150
2018 3 to 10 years in current department or agency 17 47 20 11 4 1 0 64 15 119
2018 11 to 20 years in current department or agency 23 42 19 11 5 0 0 65 16 64
2018 More than 20 years in current department or agency 15 34 24 14 12 0 0 49 27 23
2017 Less than 3 years in current department or agency 22 47 18 9 1 3 0 71 10 161
2017 3 to 10 years in current department or agency 15 38 20 14 10 2 1 55 25 164
2017 11 to 20 years in current department or agency 20 41 24 6 5 5 0 63 12 66
2017 More than 20 years in current department or agency 18 48 21 7 7 0 0 66 14 29
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 13 87 157
2019 3 to 10 years in current department or agency 11 89 137
2019 11 to 20 years in current department or agency 16 84 74
2019 More than 20 years in current department or agency 12 88 19
2017 Less than 3 years in current department or agency 11 89 162
2017 3 to 10 years in current department or agency 13 87 164
2017 11 to 20 years in current department or agency 16 84 66
2017 More than 20 years in current department or agency 0 100 29
2014 Less than 3 years in current department or agency 7 93 129
2014 3 to 10 years in current department or agency 15 85 185
2014 11 to 20 years in current department or agency 17 83 76

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 80 20 20
2019 3 to 10 years in current department or agency 93 7 15
2017 Less than 3 years in current department or agency 83 17 18
2017 3 to 10 years in current department or agency 72 28 21
2017 11 to 20 years in current department or agency 72 28 10
2014 Less than 3 years in current department or agency 60 40 10
2014 3 to 10 years in current department or agency 82 18 28
2014 11 to 20 years in current department or agency 77 23 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 29 7 0 0 0 0 93 0 16
2019 3 to 10 years in current department or agency 43 44 0 13 0 0 0 87 13 14
2017 Less than 3 years in current department or agency 45 40 0 7 0 0 9 93 7 15
2017 3 to 10 years in current department or agency 48 39 6 7 0 0 0 87 7 15
2014 3 to 10 years in current department or agency 38 35 13 9 4 0 0 74 14 23
2014 11 to 20 years in current department or agency 46 45 0 9 0 0 0 91 9 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 21 21 9 6 4 1 40 60 156
2019 3 to 10 years in current department or agency 26 36 19 12 6 2 0 27 73 138
2019 11 to 20 years in current department or agency 41 30 17 4 5 1 1 42 58 74
2019 More than 20 years in current department or agency 27 50 23 0 0 0 0 27 73 19
2018 Less than 3 years in current department or agency 46 26 13 5 5 4 1 48 52 151
2018 3 to 10 years in current department or agency 35 35 22 3 5 0 0 35 65 118
2018 11 to 20 years in current department or agency 50 25 18 4 3 0 0 50 50 63
2018 More than 20 years in current department or agency 32 32 15 7 9 5 0 34 66 23
2017 Less than 3 years in current department or agency 35 15 26 9 5 6 3 39 61 162
2017 3 to 10 years in current department or agency 30 31 20 7 9 3 0 31 69 165
2017 11 to 20 years in current department or agency 46 20 15 7 1 6 5 51 49 66
2017 More than 20 years in current department or agency 21 31 31 14 0 3 0 21 79 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 90
2019 3 to 10 years in current department or agency 58 42 97
2019 11 to 20 years in current department or agency 61 39 41
2019 More than 20 years in current department or agency 28 72 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 51 49 88
2019 3 to 10 years in current department or agency 58 42 97
2019 11 to 20 years in current department or agency 60 40 41
2019 More than 20 years in current department or agency 75 25 14
2018 Less than 3 years in current department or agency 64 36 73
2018 3 to 10 years in current department or agency 68 32 77
2018 11 to 20 years in current department or agency 71 29 30
2018 More than 20 years in current department or agency 55 45 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 17 24 17 15 2 3 41 34 89
2019 3 to 10 years in current department or agency 21 32 17 11 13 2 4 57 25 96
2019 11 to 20 years in current department or agency 26 36 7 6 15 5 5 69 23 41
2019 More than 20 years in current department or agency 15 50 12 0 9 0 14 76 10 14
2018 Less than 3 years in current department or agency 33 25 14 9 7 1 11 67 18 74
2018 3 to 10 years in current department or agency 30 28 19 15 5 2 2 60 21 77
2018 11 to 20 years in current department or agency 39 26 16 12 4 4 0 67 16 31
2018 More than 20 years in current department or agency 28 38 8 0 15 0 11 74 17 14
2017 Less than 3 years in current department or agency 18 37 13 11 8 1 12 63 21 90
2017 3 to 10 years in current department or agency 23 36 9 16 10 2 4 62 28 109
2017 11 to 20 years in current department or agency 18 38 3 13 7 3 17 71 25 29
2017 More than 20 years in current department or agency 9 37 14 18 0 0 23 59 23 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 10 18 15 22 3 18 31 46 89
2019 3 to 10 years in current department or agency 9 19 14 14 14 7 22 39 41 96
2019 11 to 20 years in current department or agency 17 21 15 9 11 5 22 53 27 41
2019 More than 20 years in current department or agency 15 47 0 8 16 0 14 72 28 14
2018 Less than 3 years in current department or agency 18 16 13 11 18 1 23 44 38 74
2018 3 to 10 years in current department or agency 15 15 18 8 9 6 30 45 27 77
2018 11 to 20 years in current department or agency 12 17 10 12 7 7 34 50 32 30
2018 More than 20 years in current department or agency 13 27 7 8 15 0 30 57 33 14
2017 Less than 3 years in current department or agency 7 14 14 9 33 1 23 27 55 90
2017 3 to 10 years in current department or agency 7 17 14 12 17 5 29 37 43 110
2017 11 to 20 years in current department or agency 8 24 10 10 10 3 34 52 32 29
2017 More than 20 years in current department or agency 0 23 18 23 9 0 27 31 44 22

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 18 13 5 9 1 7 71 15 154
2019 3 to 10 years in current department or agency 45 16 18 6 6 0 9 67 13 137
2019 11 to 20 years in current department or agency 45 16 18 6 10 1 4 65 16 74
2019 More than 20 years in current department or agency 24 22 17 17 6 0 14 54 26 19
2018 Less than 3 years in current department or agency 49 19 8 6 4 2 12 79 12 150
2018 3 to 10 years in current department or agency 51 25 9 4 4 0 7 81 9 119
2018 11 to 20 years in current department or agency 42 23 10 5 12 0 8 71 19 63
2018 More than 20 years in current department or agency 30 9 10 5 27 5 14 49 39 23
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