2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 111. You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 21 0 0 9 0 0 91 9 10
2019 Black - Not selected 31 43 0 26 0 0 0 74 26 16
2019 Chinese - Not selected 46 35 0 16 4 0 0 81 19 26
2019 Filipino - Not selected 46 35 0 16 4 0 0 81 19 26
2019 Korean - Not selected 46 35 0 16 4 0 0 81 19 26

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 89 11 0 0 0 0 0 100 0 10
2019 Black - Not selected 74 19 0 0 7 0 0 93 7 16
2019 Chinese - Not selected 80 16 0 0 4 0 0 96 4 26
2019 Filipino - Not selected 80 16 0 0 4 0 0 96 4 26
2019 Korean - Not selected 80 16 0 0 4 0 0 96 4 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 21 9 11 0 0 0 79 11 10
2019 Black - Not selected 48 45 7 0 0 0 0 93 0 16
2019 Chinese - Not selected 52 36 8 4 0 0 0 88 4 26
2019 Filipino - Not selected 52 36 8 4 0 0 0 88 4 26
2019 Korean - Not selected 52 36 8 4 0 0 0 88 4 26

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 62 28 0 0 9 0 0 91 9 10
2019 Black - Not selected 44 13 13 30 0 0 0 57 30 16
2019 Chinese - Not selected 51 19 8 19 4 0 0 70 22 26
2019 Filipino - Not selected 51 19 8 19 4 0 0 70 22 26
2019 Korean - Not selected 51 19 8 19 4 0 0 70 22 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 79 0 0 21 0 0 0 79 21 10
2019 Black - Not selected 44 37 19 0 0 0 0 81 0 16
2019 Chinese - Not selected 57 23 12 8 0 0 0 81 8 26
2019 Filipino - Not selected 57 23 12 8 0 0 0 81 8 26
2019 Korean - Not selected 57 23 12 8 0 0 0 81 8 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 36 0 0 0 0 0 100 0 10
2019 Black - Not selected 55 13 7 19 7 0 0 67 26 16
2019 Chinese - Not selected 58 21 4 12 4 0 0 80 16 26
2019 Filipino - Not selected 58 21 4 12 4 0 0 80 16 26
2019 Korean - Not selected 58 21 4 12 4 0 0 80 16 26

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 40 0 9 0 0 0 91 9 10
2019 Black - Not selected 44 43 13 0 0 0 0 87 0 16
2019 Chinese - Not selected 47 42 8 4 0 0 0 88 4 26
2019 Filipino - Not selected 47 42 8 4 0 0 0 88 4 26
2019 Korean - Not selected 47 42 8 4 0 0 0 88 4 26

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 42 11 0 9 0 0 79 9 10
2019 Black - Not selected 31 50 12 7 0 0 0 81 7 16
2019 Chinese - Not selected 34 47 12 4 4 0 0 81 8 26
2019 Filipino - Not selected 34 47 12 4 4 0 0 81 8 26
2019 Korean - Not selected 34 47 12 4 4 0 0 81 8 26

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 28 9 9 0 0 0 81 9 10
2019 Black - Not selected 36 51 0 13 0 0 0 87 13 16
2019 Chinese - Not selected 42 42 4 12 0 0 0 85 12 26
2019 Filipino - Not selected 42 42 4 12 0 0 0 85 12 26
2019 Korean - Not selected 42 42 4 12 0 0 0 85 12 26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 81 0 19 0 0 0 0 81 0 10
2019 Black - Not selected 56 44 0 0 0 0 0 100 0 16
2019 Chinese - Not selected 65 27 7 0 0 0 0 93 0 26
2019 Filipino - Not selected 65 27 7 0 0 0 0 93 0 26
2019 Korean - Not selected 65 27 7 0 0 0 0 93 0 26

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 11 11 9 9 0 0 70 19 10
2019 Black - Not selected 42 26 26 0 7 0 0 67 7 16
2019 Chinese - Not selected 48 20 20 4 8 0 0 68 12 26
2019 Filipino - Not selected 48 20 20 4 8 0 0 68 12 26
2019 Korean - Not selected 48 20 20 4 8 0 0 68 12 26

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 21 9 0 0 0 0 91 0 10
2019 Black - Not selected 60 28 13 0 0 0 0 87 0 15
2019 Chinese - Not selected 64 25 11 0 0 0 0 89 0 25
2019 Filipino - Not selected 64 25 11 0 0 0 0 89 0 25
2019 Korean - Not selected 64 25 11 0 0 0 0 89 0 25

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 0 11 19 0 0 0 70 19 10
2019 Black - Not selected 33 48 6 14 0 0 0 80 14 15
2019 Chinese - Not selected 47 29 8 16 0 0 0 76 16 25
2019 Filipino - Not selected 47 29 8 16 0 0 0 76 16 25
2019 Korean - Not selected 47 29 8 16 0 0 0 76 16 25

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 21 0 9 0 0 0 91 9 10
2019 Black - Not selected 36 37 20 0 7 0 0 73 7 16
2019 Chinese - Not selected 49 31 12 4 4 0 0 80 8 26
2019 Filipino - Not selected 49 31 12 4 4 0 0 80 8 26
2019 Korean - Not selected 49 31 12 4 4 0 0 80 8 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 40 0 9 0 0 0 91 9 10
2019 Black - Not selected 17 56 20 0 7 0 0 73 7 16
2019 Chinese - Not selected 30 50 12 4 4 0 0 80 8 26
2019 Filipino - Not selected 30 50 12 4 4 0 0 80 8 26
2019 Korean - Not selected 30 50 12 4 4 0 0 80 8 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 62 28 0 9 0 0 0 91 9 10
2019 Black - Not selected 30 57 13 0 0 0 0 87 0 16
2019 Chinese - Not selected 42 46 8 4 0 0 0 88 4 26
2019 Filipino - Not selected 42 46 8 4 0 0 0 88 4 26
2019 Korean - Not selected 42 46 8 4 0 0 0 88 4 26

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 34 56 9 0 0 0 0 91 0 10
2019 Black - Not selected 23 24 31 14 7 0 0 48 21 16
2019 Chinese - Not selected 27 37 23 9 4 0 0 64 13 26
2019 Filipino - Not selected 27 37 23 9 4 0 0 64 13 26
2019 Korean - Not selected 27 37 23 9 4 0 0 64 13 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 21 9 40 30 0 0 70 21 10
2019 Black - Not selected 14 31 31 12 12 0 0 23 45 16
2019 Chinese - Not selected 9 27 23 22 19 0 0 41 36 26
2019 Filipino - Not selected 9 27 23 22 19 0 0 41 36 26
2019 Korean - Not selected 9 27 23 22 19 0 0 41 36 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 9 42 23 26 0 0 49 9 10
2019 Black - Not selected 21 13 19 24 23 0 0 48 34 16
2019 Chinese - Not selected 13 12 27 24 24 0 0 48 24 26
2019 Filipino - Not selected 13 12 27 24 24 0 0 48 24 26
2019 Korean - Not selected 13 12 27 24 24 0 0 48 24 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 0 9 44 37 0 0 81 9 10
2019 Black - Not selected 7 19 19 44 12 0 0 56 26 16
2019 Chinese - Not selected 8 12 15 44 21 0 0 65 19 26
2019 Filipino - Not selected 8 12 15 44 21 0 0 65 19 26
2019 Korean - Not selected 8 12 15 44 21 0 0 65 19 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 21 38 41 0 0 79 0 10
2019 Black - Not selected 0 14 19 44 23 0 0 67 14 16
2019 Chinese - Not selected 0 9 19 42 30 0 0 72 9 26
2019 Filipino - Not selected 0 9 19 42 30 0 0 72 9 26
2019 Korean - Not selected 0 9 19 42 30 0 0 72 9 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 42 40 19 0 0 58 0 10
2019 Black - Not selected 21 19 19 24 12 6 0 38 42 16
2019 Chinese - Not selected 13 12 27 30 14 4 0 46 25 26
2019 Filipino - Not selected 13 12 27 30 14 4 0 46 25 26
2019 Korean - Not selected 13 12 27 30 14 4 0 46 25 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 0 44 21 26 0 0 47 9 10
2019 Black - Not selected 20 7 26 24 23 0 0 48 27 16
2019 Chinese - Not selected 16 4 32 23 24 0 0 47 20 26
2019 Filipino - Not selected 16 4 32 23 24 0 0 47 20 26
2019 Korean - Not selected 16 4 32 23 24 0 0 47 20 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 9 32 32 26 0 0 58 9 10
2019 Black - Not selected 0 0 49 40 12 0 0 51 0 16
2019 Chinese - Not selected 0 4 43 37 17 0 0 54 4 26
2019 Filipino - Not selected 0 4 43 37 17 0 0 54 4 26
2019 Korean - Not selected 0 4 43 37 17 0 0 54 4 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 11 38 23 28 0 0 51 11 10
2019 Black - Not selected 20 13 26 30 12 0 0 42 32 16
2019 Chinese - Not selected 12 12 30 27 18 0 0 45 24 26
2019 Filipino - Not selected 12 12 30 27 18 0 0 45 24 26
2019 Korean - Not selected 12 12 30 27 18 0 0 45 24 26
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 81 9 0 9 0 0 0 91 9 10
2019 Black - Not selected 75 18 0 7 0 0 0 93 7 16
2019 Chinese - Not selected 78 15 0 8 0 0 0 92 8 26
2019 Filipino - Not selected 78 15 0 8 0 0 0 92 8 26
2019 Korean - Not selected 78 15 0 8 0 0 0 92 8 26

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 17 0 21 9 0 0 70 30 10
2019 Black - Not selected 24 18 13 32 7 6 0 45 42 16
2019 Chinese - Not selected 35 17 8 28 8 4 0 54 37 26
2019 Filipino - Not selected 35 17 8 28 8 4 0 54 37 26
2019 Korean - Not selected 35 17 8 28 8 4 0 54 37 26

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 62 19 0 0 19 0 0 81 19 10
2019 Black - Not selected 23 51 6 13 7 0 0 74 20 16
2019 Chinese - Not selected 38 39 4 8 12 0 0 77 19 26
2019 Filipino - Not selected 38 39 4 8 12 0 0 77 19 26
2019 Korean - Not selected 38 39 4 8 12 0 0 77 19 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 11 0 9 9 0 0 81 19 10
2019 Black - Not selected 39 46 7 7 0 0 0 85 7 15
2019 Chinese - Not selected 51 32 5 8 4 0 0 83 12 25
2019 Filipino - Not selected 51 32 5 8 4 0 0 83 12 25
2019 Korean - Not selected 51 32 5 8 4 0 0 83 12 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 72 9 0 0 19 0 0 81 19 10
2019 Black - Not selected 23 50 20 7 0 0 0 73 7 16
2019 Chinese - Not selected 42 35 12 4 7 0 0 76 12 26
2019 Filipino - Not selected 42 35 12 4 7 0 0 76 12 26
2019 Korean - Not selected 42 35 12 4 7 0 0 76 12 26
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 49 30 9 11 0 0 0 79 11 10
2019 Black - Not selected 43 20 31 6 0 0 0 63 6 16
2019 Chinese - Not selected 45 24 23 8 0 0 0 69 8 26
2019 Filipino - Not selected 45 24 23 8 0 0 0 69 8 26
2019 Korean - Not selected 45 24 23 8 0 0 0 69 8 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 56 34 0 9 0 0 0 91 9 10
2019 Black - Not selected 43 31 13 13 0 0 0 74 13 16
2019 Chinese - Not selected 48 32 8 12 0 0 0 81 12 26
2019 Filipino - Not selected 48 32 8 12 0 0 0 81 12 26
2019 Korean - Not selected 48 32 8 12 0 0 0 81 12 26

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 21 11 0 0 0 0 89 0 10
2019 Black - Not selected 36 33 24 0 7 0 0 69 7 16
2019 Chinese - Not selected 48 28 19 0 4 0 0 76 4 26
2019 Filipino - Not selected 48 28 19 0 4 0 0 76 4 26
2019 Korean - Not selected 48 28 19 0 4 0 0 76 4 26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 79 0 11 9 0 0 0 79 9 10
2019 Black - Not selected 36 33 19 13 0 0 0 69 13 16
2019 Chinese - Not selected 52 20 16 12 0 0 0 73 12 26
2019 Filipino - Not selected 52 20 16 12 0 0 0 73 12 26
2019 Korean - Not selected 52 20 16 12 0 0 0 73 12 26

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 79 11 9 0 0 0 0 91 0 10
2019 Black - Not selected 81 12 0 7 0 0 0 93 7 16
2019 Chinese - Not selected 81 12 4 4 0 0 0 92 4 26
2019 Filipino - Not selected 81 12 4 4 0 0 0 92 4 26
2019 Korean - Not selected 81 12 4 4 0 0 0 92 4 26

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 72 21 0 7 0 0 0 93 7 10
2019 Black - Not selected 43 25 26 7 0 0 0 67 7 16
2019 Chinese - Not selected 54 23 16 7 0 0 0 77 7 26
2019 Filipino - Not selected 54 23 16 7 0 0 0 77 7 26
2019 Korean - Not selected 54 23 16 7 0 0 0 77 7 26

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 79 21 0 0 0 0 0 100 0 10
2019 Black - Not selected 49 26 26 0 0 0 0 74 0 16
2019 Chinese - Not selected 60 24 16 0 0 0 0 84 0 26
2019 Filipino - Not selected 60 24 16 0 0 0 0 84 0 26
2019 Korean - Not selected 60 24 16 0 0 0 0 84 0 26

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 32 9 0 0 0 0 91 0 10
2019 Black - Not selected 54 27 0 20 0 0 0 80 20 16
2019 Chinese - Not selected 55 29 4 12 0 0 0 84 12 26
2019 Filipino - Not selected 55 29 4 12 0 0 0 84 12 26
2019 Korean - Not selected 55 29 4 12 0 0 0 84 12 26
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 9 11 9 9 0 0 70 19 10
2019 Black - Not selected 43 33 12 6 7 0 0 76 13 16
2019 Chinese - Not selected 49 24 12 7 8 0 0 73 15 26
2019 Filipino - Not selected 49 24 12 7 8 0 0 73 15 26
2019 Korean - Not selected 49 24 12 7 8 0 0 73 15 26

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 39 29 12 17 4 0 0 68 20 25
2019 Filipino - Not selected 39 29 12 17 4 0 0 68 20 25
2019 Korean - Not selected 39 29 12 17 4 0 0 68 20 25

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 17 9 21 0 0 0 70 21 10
2019 Black - Not selected 31 45 18 6 0 0 0 77 6 16
2019 Chinese - Not selected 40 34 15 12 0 0 0 74 12 26
2019 Filipino - Not selected 40 34 15 12 0 0 0 74 12 26
2019 Korean - Not selected 40 34 15 12 0 0 0 74 12 26

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 7 21 19 0 0 0 60 19 10
2019 Black - Not selected 17 43 7 26 7 0 0 61 32 16
2019 Chinese - Not selected 31 30 12 23 4 0 0 60 27 26
2019 Filipino - Not selected 31 30 12 23 4 0 0 60 27 26
2019 Korean - Not selected 31 30 12 23 4 0 0 60 27 26

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 32 0 0 9 0 0 91 9 10
2019 Black - Not selected 62 26 6 7 0 0 0 87 7 16
2019 Chinese - Not selected 60 28 4 4 4 0 0 88 8 26
2019 Filipino - Not selected 60 28 4 4 4 0 0 88 8 26
2019 Korean - Not selected 60 28 4 4 4 0 0 88 8 26
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 21 0 21 0 0 0 79 21 10
2019 Black - Not selected 38 49 0 13 0 0 0 87 13 16
2019 Chinese - Not selected 46 38 0 16 0 0 0 84 16 26
2019 Filipino - Not selected 46 38 0 16 0 0 0 84 16 26
2019 Korean - Not selected 46 38 0 16 0 0 0 84 16 26

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 49 11 30 0 9 0 0 60 9 10
2019 Black - Not selected 19 31 6 31 7 6 0 53 41 16
2019 Chinese - Not selected 30 24 15 19 8 4 0 56 28 26
2019 Filipino - Not selected 30 24 15 19 8 4 0 56 28 26
2019 Korean - Not selected 30 24 15 19 8 4 0 56 28 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 39 29 13 19 0 0 0 68 19 25
2019 Filipino - Not selected 39 29 13 19 0 0 0 68 19 25
2019 Korean - Not selected 39 29 13 19 0 0 0 68 19 25

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 0 0 30 0 0 0 70 30 10
2019 Black - Not selected 20 54 20 0 7 0 0 73 7 16
2019 Chinese - Not selected 39 33 12 12 4 0 0 72 16 26
2019 Filipino - Not selected 39 33 12 12 4 0 0 72 16 26
2019 Korean - Not selected 39 33 12 12 4 0 0 72 16 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 11 9 21 9 11 0 55 34 10
2019 Black - Not selected 6 23 31 13 14 13 0 33 31 16
2019 Chinese - Not selected 18 19 23 16 12 12 0 42 32 26
2019 Filipino - Not selected 18 19 23 16 12 12 0 42 32 26
2019 Korean - Not selected 18 19 23 16 12 12 0 42 32 26

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 21 11 21 9 0 0 58 30 10
2019 Black - Not selected 24 20 24 6 20 6 0 47 27 16
2019 Chinese - Not selected 29 20 19 12 16 4 0 51 28 26
2019 Filipino - Not selected 29 20 19 12 16 4 0 51 28 26
2019 Korean - Not selected 29 20 19 12 16 4 0 51 28 26

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 17 41 11 11 19 0 0 58 30 10
2019 Black - Not selected 17 13 0 31 26 13 0 35 65 16
2019 Chinese - Not selected 17 24 4 24 23 8 0 44 51 26
2019 Filipino - Not selected 17 24 4 24 23 8 0 44 51 26
2019 Korean - Not selected 17 24 4 24 23 8 0 44 51 26

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 89 11 0 0 0 0 0 100 0 10
2019 Black - Not selected 43 19 24 14 0 0 0 62 14 16
2019 Chinese - Not selected 60 16 15 9 0 0 0 76 9 26
2019 Filipino - Not selected 60 16 15 9 0 0 0 76 9 26
2019 Korean - Not selected 60 16 15 9 0 0 0 76 9 26

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 66 11 23 0 0 0 0 77 0 10
2019 Black - Not selected 63 13 13 6 0 0 6 80 6 16
2019 Chinese - Not selected 64 12 17 4 0 0 4 79 4 26
2019 Filipino - Not selected 64 12 17 4 0 0 4 79 4 26
2019 Korean - Not selected 64 12 17 4 0 0 4 79 4 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 0 11 21 0 0 0 68 21 10
2019 Black - Not selected 28 52 7 6 0 0 6 85 7 15
2019 Chinese - Not selected 44 31 9 12 0 0 4 78 12 25
2019 Filipino - Not selected 44 31 9 12 0 0 4 78 12 25
2019 Korean - Not selected 44 31 9 12 0 0 4 78 12 25
2019 Southeast Asian (including: Burmese; Cambodian; Laotian; Thai; Vietnamese; etc.) - Not selected 44 31 9 12 0 0 4 78 12 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 0 21 11 0 0 0 68 11 10
2019 Black - Not selected 38 24 12 0 14 0 12 71 16 16
2019 Chinese - Not selected 49 15 15 4 9 0 7 70 14 26
2019 Filipino - Not selected 49 15 15 4 9 0 7 70 14 26
2019 Korean - Not selected 49 15 15 4 9 0 7 70 14 26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 47 21 21 0 11 0 0 68 11 10
2019 Black - Not selected 58 19 0 6 6 6 6 87 13 16
2019 Chinese - Not selected 54 19 8 4 8 4 4 79 12 26
2019 Filipino - Not selected 54 19 8 4 8 4 4 79 12 26
2019 Korean - Not selected 54 19 8 4 8 4 4 79 12 26

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 23 0 0 0 0 0 100 0 10
2019 Black - Not selected 94 0 0 0 0 0 6 100 0 16
2019 Chinese - Not selected 88 9 0 0 0 0 4 100 0 26
2019 Filipino - Not selected 88 9 0 0 0 0 4 100 0 26
2019 Korean - Not selected 88 9 0 0 0 0 4 100 0 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 62 0 19 9 9 0 0 62 19 10
2019 Black - Not selected 74 13 0 0 7 6 0 93 7 16
2019 Chinese - Not selected 70 8 7 4 8 4 0 81 12 26
2019 Filipino - Not selected 70 8 7 4 8 4 0 81 12 26
2019 Korean - Not selected 70 8 7 4 8 4 0 81 12 26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 100 0 0 0 0 0 0 100 0 25
2019 Filipino - Not selected 100 0 0 0 0 0 0 100 0 25
2019 Korean - Not selected 100 0 0 0 0 0 0 100 0 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 44 9 9 0 0 0 81 9 10
2019 Black - Not selected 24 43 26 0 0 7 0 72 0 16
2019 Chinese - Not selected 29 43 19 4 0 4 0 76 4 26
2019 Filipino - Not selected 29 43 19 4 0 4 0 76 4 26
2019 Korean - Not selected 29 43 19 4 0 4 0 76 4 26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 62 19 0 19 0 0 0 81 19 10
2019 Black - Not selected 26 40 21 14 0 0 0 65 14 15
2019 Chinese - Not selected 40 31 13 16 0 0 0 72 16 25
2019 Filipino - Not selected 40 31 13 16 0 0 0 72 16 25
2019 Korean - Not selected 40 31 13 16 0 0 0 72 16 25

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 19 0 0 30 0 0 70 30 10
2019 Black - Not selected 36 31 14 12 7 0 0 68 19 16
2019 Chinese - Not selected 42 27 9 7 16 0 0 68 23 26
2019 Filipino - Not selected 42 27 9 7 16 0 0 68 23 26
2019 Korean - Not selected 42 27 9 7 16 0 0 68 23 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 11 0 19 0 0 0 81 19 10
2019 Black - Not selected 62 31 0 7 0 0 0 93 7 16
2019 Chinese - Not selected 65 24 0 12 0 0 0 88 12 26
2019 Filipino - Not selected 65 24 0 12 0 0 0 88 12 26
2019 Korean - Not selected 65 24 0 12 0 0 0 88 12 26

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 0 0 21 9 0 0 70 30 10
2019 Black - Not selected 43 43 7 7 0 0 0 86 7 16
2019 Chinese - Not selected 53 27 4 12 4 0 0 80 16 26
2019 Filipino - Not selected 53 27 4 12 4 0 0 80 16 26
2019 Korean - Not selected 53 27 4 12 4 0 0 80 16 26

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 0 0 21 9 0 0 70 30 10
2019 Black - Not selected 49 31 13 7 0 0 0 80 7 16
2019 Chinese - Not selected 57 20 8 12 4 0 0 76 16 26
2019 Filipino - Not selected 57 20 8 12 4 0 0 76 16 26
2019 Korean - Not selected 57 20 8 12 4 0 0 76 16 26

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 0 38 11 0 0 0 51 11 10
2019 Black - Not selected 44 30 13 6 7 0 0 74 13 16
2019 Chinese - Not selected 47 19 22 8 4 0 0 66 12 26
2019 Filipino - Not selected 47 19 22 8 4 0 0 66 12 26
2019 Korean - Not selected 47 19 22 8 4 0 0 66 12 26
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Black 7 9 83 10
2019 Black - Not selected 7 46 47 15
2019 Chinese - Not selected 7 31 61 25
2019 Filipino - Not selected 7 31 61 25
2019 Korean - Not selected 7 31 61 25
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 40 40 0 9 0 0 11 89 11 10
2019 Black - Not selected 37 24 13 12 0 0 14 72 14 16
2019 Chinese - Not selected 38 30 8 11 0 0 13 78 12 26
2019 Filipino - Not selected 38 30 8 11 0 0 13 78 12 26
2019 Korean - Not selected 38 30 8 11 0 0 13 78 12 26

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 21 9 0 0 0 11 89 0 10
2019 Black - Not selected 55 7 12 0 7 6 14 77 9 16
2019 Chinese - Not selected 56 12 11 0 4 4 13 82 5 26
2019 Filipino - Not selected 56 12 11 0 4 4 13 82 5 26
2019 Korean - Not selected 56 12 11 0 4 4 13 82 5 26
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 0 19 11 9 0 7 57 23 10
2019 Black - Not selected 18 7 18 13 7 32 6 40 32 16
2019 Chinese - Not selected 31 4 18 12 8 20 6 48 27 26
2019 Filipino - Not selected 31 4 18 12 8 20 6 48 27 26
2019 Korean - Not selected 31 4 18 12 8 20 6 48 27 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 9 0 11 19 0 0 70 30 10
2019 Black - Not selected 31 24 18 20 7 0 0 56 27 16
2019 Chinese - Not selected 42 19 11 17 12 0 0 61 28 26
2019 Filipino - Not selected 42 19 11 17 12 0 0 61 28 26
2019 Korean - Not selected 42 19 11 17 12 0 0 61 28 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Chinese - Not selected 20 80 26
2019 Filipino - Not selected 20 80 26
2019 Korean - Not selected 20 80 26

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 49 9 19 11 0 0 11 66 13 10
2019 Black - Not selected 24 13 19 0 7 31 6 59 11 16
2019 Chinese - Not selected 34 12 19 4 4 19 8 62 12 26
2019 Filipino - Not selected 34 12 19 4 4 19 8 62 12 26
2019 Korean - Not selected 34 12 19 4 4 19 8 62 12 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 49 9 0 21 9 0 11 66 34 10
2019 Black - Not selected 31 31 23 0 7 7 0 67 7 16
2019 Chinese - Not selected 38 23 15 8 8 4 4 67 17 26
2019 Filipino - Not selected 38 23 15 8 8 4 4 67 17 26
2019 Korean - Not selected 38 23 15 8 8 4 4 67 17 26
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 30 34 26 9 0 0 0 64 9 10
2019 Black - Not selected 23 31 24 14 7 0 0 55 21 16
2019 Chinese - Not selected 26 32 25 12 4 0 0 58 17 26
2019 Filipino - Not selected 26 32 25 12 4 0 0 58 17 26
2019 Korean - Not selected 26 32 25 12 4 0 0 58 17 26

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 47 30 23 0 0 0 47 23 10
2019 Black - Not selected 18 24 20 18 21 0 0 42 38 16
2019 Chinese - Not selected 11 33 24 20 13 0 0 44 32 26
2019 Filipino - Not selected 11 33 24 20 13 0 0 44 32 26
2019 Korean - Not selected 11 33 24 20 13 0 0 44 32 26

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 11 47 32 0 0 0 9 64 0 10
2019 Black - Not selected 41 21 25 14 0 0 0 62 14 16
2019 Chinese - Not selected 30 31 27 9 0 0 4 63 9 26
2019 Filipino - Not selected 30 31 27 9 0 0 4 63 9 26
2019 Korean - Not selected 30 31 27 9 0 0 4 63 9 26

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 11 19 19 51 0 0 0 30 51 10
2019 Black - Not selected 12 24 24 33 7 0 0 36 40 16
2019 Chinese - Not selected 12 22 22 40 4 0 0 34 44 26
2019 Filipino - Not selected 12 22 22 40 4 0 0 34 44 26
2019 Korean - Not selected 12 22 22 40 4 0 0 34 44 26

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 49 0 0 0 0 9 100 0 10
2019 Black - Not selected 54 0 19 21 7 0 0 54 28 16
2019 Chinese - Not selected 49 18 12 13 4 0 4 70 18 26
2019 Filipino - Not selected 49 18 12 13 4 0 4 70 18 26
2019 Korean - Not selected 49 18 12 13 4 0 4 70 18 26

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 28 34 25 9 5 0 0 62 14 25
2019 Filipino - Not selected 28 34 25 9 5 0 0 62 14 25
2019 Korean - Not selected 28 34 25 9 5 0 0 62 14 25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 49 32 0 19 0 0 0 81 19 10
2019 Black - Not selected 23 58 12 7 0 0 0 81 7 16
2019 Chinese - Not selected 33 48 7 12 0 0 0 81 12 26
2019 Filipino - Not selected 33 48 7 12 0 0 0 81 12 26
2019 Korean - Not selected 33 48 7 12 0 0 0 81 12 26

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 27 46 15 4 8 0 0 72 13 25
2019 Filipino - Not selected 27 46 15 4 8 0 0 72 13 25
2019 Korean - Not selected 27 46 15 4 8 0 0 72 13 25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 21 0 9 9 0 0 81 19 10
2019 Black - Not selected 35 26 26 14 0 0 0 60 14 16
2019 Chinese - Not selected 45 24 16 12 4 0 0 68 16 26
2019 Filipino - Not selected 45 24 16 12 4 0 0 68 16 26
2019 Korean - Not selected 45 24 16 12 4 0 0 68 16 26

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 47 23 21 0 9 0 0 70 9 10
2019 Black - Not selected 48 12 34 0 7 0 0 59 7 16
2019 Chinese - Not selected 47 16 29 0 8 0 0 63 8 26
2019 Filipino - Not selected 47 16 29 0 8 0 0 63 8 26
2019 Korean - Not selected 47 16 29 0 8 0 0 63 8 26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 21 32 0 9 0 0 58 9 10
2019 Black - Not selected 31 43 19 0 7 0 0 74 7 16
2019 Chinese - Not selected 34 35 24 0 8 0 0 68 8 26
2019 Filipino - Not selected 34 35 24 0 8 0 0 68 8 26
2019 Korean - Not selected 34 35 24 0 8 0 0 68 8 26

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 21 11 0 0 0 0 89 0 10
2019 Black - Not selected 50 24 19 7 0 0 0 74 7 16
2019 Chinese - Not selected 57 23 16 4 0 0 0 80 4 26
2019 Filipino - Not selected 57 23 16 4 0 0 0 80 4 26
2019 Korean - Not selected 57 23 16 4 0 0 0 80 4 26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 81 0 11 0 0 0 7 88 0 10
2019 Black - Not selected 87 6 0 7 0 0 0 93 7 16
2019 Chinese - Not selected 85 4 4 4 0 0 3 91 4 26
2019 Filipino - Not selected 85 4 4 4 0 0 3 91 4 26
2019 Korean - Not selected 85 4 4 4 0 0 3 91 4 26

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 0 0 21 9 0 9 66 34 10
2019 Black - Not selected 86 0 7 0 7 0 0 86 7 16
2019 Chinese - Not selected 76 0 4 8 8 0 4 79 16 26
2019 Filipino - Not selected 76 0 4 8 8 0 4 79 16 26
2019 Korean - Not selected 76 0 4 8 8 0 4 79 16 26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 11 9 9 0 0 9 79 10 10
2019 Black - Not selected 54 12 14 14 7 0 0 65 21 16
2019 Chinese - Not selected 56 12 12 12 4 0 4 70 17 26
2019 Filipino - Not selected 56 12 12 12 4 0 4 70 17 26
2019 Korean - Not selected 56 12 12 12 4 0 4 70 17 26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 11 9 9 0 0 9 79 10 10
2019 Black - Not selected 41 38 21 0 0 0 0 79 0 16
2019 Chinese - Not selected 48 28 17 4 0 0 4 79 4 26
2019 Filipino - Not selected 48 28 17 4 0 0 4 79 4 26
2019 Korean - Not selected 48 28 17 4 0 0 4 79 4 26

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 7 0 0 0 0 28 100 0 10
2019 Black - Not selected 49 0 7 7 0 0 37 78 11 16
2019 Chinese - Not selected 55 3 4 4 0 0 34 87 7 26
2019 Filipino - Not selected 55 3 4 4 0 0 34 87 7 26
2019 Korean - Not selected 55 3 4 4 0 0 34 87 7 26

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 72 0 9 0 0 0 19 88 0 10
2019 Black - Not selected 49 31 7 0 0 0 13 92 0 16
2019 Chinese - Not selected 57 19 8 0 0 0 15 91 0 26
2019 Filipino - Not selected 57 19 8 0 0 0 15 91 0 26
2019 Korean - Not selected 57 19 8 0 0 0 15 91 0 26

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 53 9 7 0 11 0 19 77 14 10
2019 Black - Not selected 65 12 12 0 6 0 6 81 6 16
2019 Chinese - Not selected 60 11 10 0 8 0 11 80 9 26
2019 Filipino - Not selected 60 11 10 0 8 0 11 80 9 26
2019 Korean - Not selected 60 11 10 0 8 0 11 80 9 26

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 19 11 0 0 0 9 87 0 10
2019 Black - Not selected 30 36 27 0 7 0 0 66 7 16
2019 Chinese - Not selected 42 30 21 0 4 0 4 74 4 26
2019 Filipino - Not selected 42 30 21 0 4 0 4 74 4 26
2019 Korean - Not selected 42 30 21 0 4 0 4 74 4 26

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 28 41 21 9 0 0 0 70 9 10
2019 Black - Not selected 0 48 31 21 0 0 0 48 21 16
2019 Chinese - Not selected 11 45 27 17 0 0 0 56 17 26
2019 Filipino - Not selected 11 45 27 17 0 0 0 56 17 26
2019 Korean - Not selected 11 45 27 17 0 0 0 56 17 26

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 9 32 49 9 0 0 58 9 10
2019 Black - Not selected 21 6 38 35 0 0 0 35 27 16
2019 Chinese - Not selected 13 7 36 40 4 0 0 44 20 26
2019 Filipino - Not selected 13 7 36 40 4 0 0 44 20 26
2019 Korean - Not selected 13 7 36 40 4 0 0 44 20 26

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 9 11 19 0 0 0 70 19 10
2019 Black - Not selected 37 36 27 0 0 0 0 73 0 16
2019 Chinese - Not selected 46 26 21 7 0 0 0 72 7 26
2019 Filipino - Not selected 46 26 21 7 0 0 0 72 7 26
2019 Korean - Not selected 46 26 21 7 0 0 0 72 7 26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 9 0 21 9 0 0 70 30 10
2019 Black - Not selected 12 44 31 7 6 0 0 56 13 16
2019 Chinese - Not selected 30 31 20 12 7 0 0 61 19 26
2019 Filipino - Not selected 30 31 20 12 7 0 0 61 19 26
2019 Korean - Not selected 30 31 20 12 7 0 0 61 19 26
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Black 30 70 10
2019 Black - Not selected 27 73 16
2019 Chinese - Not selected 28 72 26
2019 Filipino - Not selected 28 72 26
2019 Korean - Not selected 28 72 26
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 30 42 19 9 0 0 0 30 70 10
2019 Black - Not selected 17 31 31 14 0 6 0 19 81 16
2019 Chinese - Not selected 22 35 27 12 0 4 0 23 77 26
2019 Filipino - Not selected 22 35 27 12 0 4 0 23 77 26
2019 Korean - Not selected 22 35 27 12 0 4 0 23 77 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Chinese - Not selected 41 59 19
2019 Filipino - Not selected 41 59 19
2019 Korean - Not selected 41 59 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Chinese - Not selected 69 31 19
2019 Filipino - Not selected 69 31 19
2019 Korean - Not selected 69 31 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 16 15 11 31 16 0 12 34 54 19
2019 Filipino - Not selected 16 15 11 31 16 0 12 34 54 19
2019 Korean - Not selected 16 15 11 31 16 0 12 34 54 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 5 5 21 12 19 0 39 16 51 19
2019 Filipino - Not selected 5 5 21 12 19 0 39 16 51 19
2019 Japanese - Not selected 5 5 21 12 19 0 39 16 51 19
2019 Korean - Not selected 5 5 21 12 19 0 39 16 51 19
2019 Person of mixed origin (with one parent in one of the visible minority groups) - Not selected 5 5 21 12 19 0 39 16 51 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 60 0 7 0 9 0 23 78 12 10
2019 Black - Not selected 36 18 13 7 7 0 20 67 17 16
2019 Chinese - Not selected 45 11 11 4 8 0 21 71 15 26
2019 Filipino - Not selected 45 11 11 4 8 0 21 71 15 26
2019 Korean - Not selected 45 11 11 4 8 0 21 71 15 26
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