2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 48 3 12 3 0 0 82 15 123
2017 Indeterminate (permanent) 24 54 4 14 5 0 0 78 18 125
2014 Indeterminate (permanent) 42 42 3 8 4 1 0 85 12 151
2014 Term 42 41 0 11 6 0 0 83 17 16
2011 Indeterminate (permanent) 36 49 3 10 1 1 0 85 11 152
2008 Indeterminate (permanent) 37 47 2 12 2 0 0 84 14 144
2008 Term 50 10 10 20 10 0 0 60 30 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 22 4 4 2 0 0 90 6 121
2017 Indeterminate (permanent) 63 24 3 9 2 0 0 86 11 125
2014 Indeterminate (permanent) 68 17 8 5 2 1 1 85 7 151
2014 Term 77 12 5 6 0 0 0 89 6 16
2011 Indeterminate (permanent) 65 23 6 4 2 1 0 88 6 152
2008 Indeterminate (permanent) 63 19 4 10 3 0 0 82 14 144
2008 Term 80 0 20 0 0 0 0 80 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 38 6 6 1 0 0 87 7 123
2017 Indeterminate (permanent) 46 43 1 7 3 0 0 89 10 125
2014 Indeterminate (permanent) 55 35 2 6 1 1 0 90 8 151
2014 Term 57 29 6 0 8 0 0 86 8 16
2011 Indeterminate (permanent) 56 27 6 6 3 1 0 84 10 153

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 43 6 9 2 0 0 83 11 123
2018 Indeterminate (permanent) 37 41 6 12 1 1 1 80 14 119
2018 Term 65 28 0 0 7 0 0 93 7 11
2017 Indeterminate (permanent) 36 41 13 6 3 0 0 77 9 125
2014 Indeterminate (permanent) 50 34 7 5 3 1 1 86 8 151
2014 Term 44 37 11 0 8 0 0 81 8 16
2011 Indeterminate (permanent) 44 37 8 7 1 1 2 84 8 153
2008 Indeterminate (permanent) 33 40 8 13 3 1 2 75 17 144
2008 Term 60 30 10 0 0 0 0 90 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 38 7 3 1 0 0 89 4 121
2017 Indeterminate (permanent) 54 36 5 2 3 0 0 90 5 125
2014 Indeterminate (permanent) 59 31 3 6 1 1 0 91 7 151
2014 Term 68 26 6 0 0 0 0 94 0 16

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 65 22 5 3 2 0 1 89 6 122
2018 Indeterminate (permanent) 60 24 5 9 1 1 1 85 10 120
2018 Term 71 0 20 0 0 9 0 78 0 11
2017 Indeterminate (permanent) 54 26 12 7 1 0 1 80 7 124
2014 Indeterminate (permanent) 64 23 4 5 3 1 0 88 8 151
2014 Term 58 28 6 8 0 0 0 86 8 16
2011 Indeterminate (permanent) 59 28 3 8 1 1 0 88 9 152

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 34 9 4 1 0 0 86 5 123
2018 Indeterminate (permanent) 44 43 4 4 4 0 0 87 8 120
2018 Term 74 26 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 42 43 9 1 5 0 0 85 7 125
2014 Indeterminate (permanent) 55 33 6 6 1 0 0 87 7 151
2014 Term 70 14 8 8 0 0 0 84 8 16
2011 Indeterminate (permanent) 57 29 7 3 3 1 0 87 6 153
2008 Indeterminate (permanent) 49 37 8 3 2 0 1 87 6 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 33 14 7 2 0 0 76 10 123
2018 Indeterminate (permanent) 42 34 9 9 6 1 0 76 14 120
2018 Term 84 7 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 38 41 12 6 3 0 0 79 9 125
2014 Indeterminate (permanent) 46 32 10 6 6 0 0 78 12 151
2014 Term 53 19 14 14 0 0 0 72 14 16
2011 Indeterminate (permanent) 41 39 8 6 5 1 1 81 11 153

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 41 10 8 2 0 0 79 10 123
2018 Indeterminate (permanent) 34 39 11 14 2 0 0 74 16 120
2018 Term 56 28 0 7 0 9 0 92 8 11
2017 Indeterminate (permanent) 33 42 10 9 5 0 1 76 14 125

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 56 34 6 1 2 0 0 90 3 123
2018 Indeterminate (permanent) 60 29 7 2 2 1 0 90 3 119
2018 Term 82 18 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 48 37 7 5 2 0 0 86 8 125
2014 Indeterminate (permanent) 56 33 8 2 1 0 0 89 3 151
2014 Term 67 33 0 0 0 0 0 100 0 16
2011 Indeterminate (permanent) 62 30 6 2 0 1 0 92 2 153
2008 Indeterminate (permanent) 59 31 3 4 1 1 0 92 5 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 31 11 3 4 0 0 82 7 123
2018 Indeterminate (permanent) 45 36 10 4 5 0 0 81 9 119
2018 Term 62 26 12 0 0 0 0 88 0 10
2017 Indeterminate (permanent) 40 35 13 7 4 0 0 75 12 124

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 64 27 6 1 1 0 0 92 2 120
2018 Indeterminate (permanent) 60 31 7 1 2 0 0 91 3 119
2018 Term 82 18 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 57 33 5 3 2 0 0 90 5 125
2014 Indeterminate (permanent) 69 23 5 4 0 0 0 91 4 151
2014 Term 92 8 0 0 0 0 0 100 0 16
2011 Indeterminate (permanent) 69 23 6 1 0 1 0 92 1 153

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 42 7 8 2 0 0 83 10 121
2018 Indeterminate (permanent) 47 37 4 7 4 1 0 85 11 119
2018 Term 72 0 10 0 8 10 0 80 9 10
2017 Indeterminate (permanent) 37 40 11 7 5 0 0 77 11 125
2014 Indeterminate (permanent) 45 33 13 4 5 1 0 78 9 151
2014 Term 41 36 23 0 0 0 0 77 0 16
2011 Indeterminate (permanent) 49 33 8 6 3 1 1 83 9 152

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 35 11 2 2 0 0 85 4 123
2018 Indeterminate (permanent) 52 31 9 6 1 0 0 84 7 118
2018 Term 74 18 0 0 8 0 0 92 8 10
2017 Indeterminate (permanent) 41 44 8 4 4 0 0 84 8 125
2014 Indeterminate (permanent) 52 26 12 5 4 1 0 78 10 151
2014 Term 47 23 14 8 8 0 0 70 16 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 37 13 3 2 0 0 82 6 123
2018 Indeterminate (permanent) 40 41 9 8 2 1 0 81 10 118
2018 Term 82 18 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 33 44 13 7 4 0 0 77 11 125
2014 Indeterminate (permanent) 51 36 6 5 2 1 0 87 7 150
2014 Term 63 31 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 52 30 9 5 2 1 1 84 7 152

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 41 6 3 1 0 0 90 4 123
2018 Indeterminate (permanent) 52 33 7 4 2 1 0 86 6 119
2018 Term 82 8 10 0 0 0 0 90 0 10
2017 Indeterminate (permanent) 47 37 7 4 4 1 0 85 8 124
2014 Indeterminate (permanent) 60 29 6 3 1 0 0 89 5 151
2014 Term 86 0 6 8 0 0 0 86 8 16
2011 Indeterminate (permanent) 56 32 6 4 1 1 0 89 5 153
2008 Indeterminate (permanent) 52 39 5 3 1 0 0 91 4 144
2008 Term 60 30 0 10 0 0 0 90 10 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 28 17 10 7 0 0 65 17 123
2018 Indeterminate (permanent) 33 37 14 8 6 0 1 71 15 119
2018 Term 53 9 18 11 0 9 0 68 12 11
2017 Indeterminate (permanent) 30 38 16 8 7 1 0 69 15 125
2014 Indeterminate (permanent) 46 30 14 5 4 1 1 76 10 151
2014 Term 46 37 11 6 0 0 0 83 6 16
2011 Indeterminate (permanent) 35 27 22 10 5 1 0 63 15 153
2008 Indeterminate (permanent) 26 31 24 14 5 0 1 57 19 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 20 39 26 8 0 0 34 27 123
2018 Indeterminate (permanent) 7 28 27 22 13 1 2 36 37 120
2018 Term 11 9 25 20 26 9 0 51 22 11
2017 Indeterminate (permanent) 14 28 34 11 9 1 2 21 44 125
2014 Indeterminate (permanent) 3 15 38 25 17 1 2 43 18 149
2014 Term 0 20 29 25 26 0 0 51 20 16
2011 Indeterminate (permanent) 5 19 29 28 13 1 4 43 26 152
2008 Indeterminate (permanent) 6 29 41 17 6 0 2 23 36 143
2008 Term 0 10 20 20 30 0 20 63 13 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 4 11 28 33 23 0 1 56 15 122
2018 Indeterminate (permanent) 4 19 30 27 18 2 1 46 23 120
2018 Term 0 11 35 20 25 9 0 49 12 11
2017 Indeterminate (permanent) 10 13 29 27 16 1 4 45 24 125
2014 Indeterminate (permanent) 3 5 19 36 29 2 5 71 9 150
2014 Term 5 12 29 19 34 0 0 53 17 16
2011 Indeterminate (permanent) 5 9 22 36 21 3 4 61 15 153
2008 Indeterminate (permanent) 2 14 36 27 13 2 6 44 17 144
2008 Term 0 0 20 10 50 0 20 75 0 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 15 28 34 16 2 0 51 20 121
2018 Indeterminate (permanent) 2 12 34 33 17 3 0 51 14 119
2018 Term 7 18 0 30 36 9 0 73 27 11
2017 Indeterminate (permanent) 7 16 33 29 12 1 2 42 23 125
2014 Indeterminate (permanent) 6 16 26 24 25 0 3 50 23 151
2014 Term 6 5 29 34 26 0 0 60 11 16
2011 Indeterminate (permanent) 11 11 31 26 17 1 3 45 22 153
2008 Indeterminate (permanent) 19 20 31 18 8 0 4 28 40 143
2008 Term 0 10 30 10 30 0 20 50 13 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 1 5 25 40 28 0 1 68 7 123
2018 Indeterminate (permanent) 3 8 26 33 28 3 0 62 11 119
2018 Term 0 0 11 38 33 9 9 86 0 11
2017 Indeterminate (permanent) 3 10 33 29 21 1 2 52 14 125
2014 Indeterminate (permanent) 1 8 27 42 19 1 2 63 9 149
2014 Term 0 0 11 46 44 0 0 89 0 16
2011 Indeterminate (permanent) 6 9 28 33 22 1 1 56 15 153
2008 Indeterminate (permanent) 8 18 30 32 10 0 2 43 26 144
2008 Term 0 10 10 10 60 0 10 78 11 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 19 30 22 12 1 3 35 34 123
2018 Indeterminate (permanent) 18 22 28 18 12 1 1 31 41 119
2018 Term 11 0 0 48 32 9 0 88 12 11
2017 Indeterminate (permanent) 19 27 26 13 13 0 2 27 47 125
2014 Indeterminate (permanent) 7 17 32 25 15 1 3 42 25 151
2014 Term 0 32 23 11 34 0 0 45 32 16
2011 Indeterminate (permanent) 12 24 24 23 13 1 3 37 38 153
2008 Indeterminate (permanent) 14 30 24 21 7 1 3 29 46 143
2008 Term 10 0 20 10 50 0 10 67 11 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 11 29 30 24 2 0 54 16 123
2018 Indeterminate (permanent) 4 13 26 34 18 3 1 55 18 120
2018 Term 0 0 30 29 32 9 0 67 0 11
2017 Indeterminate (permanent) 4 16 22 34 19 1 5 56 20 124
2014 Indeterminate (permanent) 2 6 18 35 32 3 4 72 9 151
2014 Term 0 14 17 17 52 0 0 69 14 16
2011 Indeterminate (permanent) 5 13 20 32 23 3 4 60 19 153
2008 Indeterminate (permanent) 3 22 34 27 10 3 1 38 27 143
2008 Term 20 0 20 0 40 10 10 50 25 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 12 38 26 17 2 0 44 17 123
2018 Indeterminate (permanent) 3 12 38 24 20 2 1 45 16 120
2018 Term 0 17 18 29 27 9 0 62 19 11
2017 Indeterminate (permanent) 4 17 33 27 16 1 2 44 22 125
2014 Indeterminate (permanent) 6 8 35 32 17 0 2 50 14 151
2014 Term 5 20 5 19 50 0 0 69 26 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 22 36 15 15 0 0 30 34 123
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 72 18 4 3 2 0 1 91 5 123
2017 Indeterminate (permanent) 68 22 3 6 2 0 0 90 8 125
2014 Indeterminate (permanent) 74 14 3 5 2 1 0 89 8 151
2014 Term 94 0 0 6 0 0 0 94 6 16
2011 Indeterminate (permanent) 72 18 3 4 1 1 1 91 5 152
2008 Indeterminate (permanent) 82 9 2 4 3 0 0 91 7 143
2008 Term 90 10 0 0 0 0 0 100 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 29 12 13 2 3 4 71 16 123
2018 Indeterminate (permanent) 32 25 14 11 6 7 4 64 20 119
2018 Term 38 16 18 0 0 28 0 75 0 11
2017 Indeterminate (permanent) 25 27 18 16 6 8 1 57 24 125
2014 Indeterminate (permanent) 41 27 12 6 8 4 3 72 15 151
2014 Term 54 18 8 6 8 0 5 76 15 16

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 36 3 7 3 1 0 87 9 123
2018 Indeterminate (permanent) 52 25 12 9 2 0 0 77 11 118
2018 Term 66 18 0 7 0 9 0 92 8 11
2017 Indeterminate (permanent) 43 32 11 9 4 1 0 76 13 125
2014 Indeterminate (permanent) 58 25 3 8 3 1 1 85 12 151
2014 Term 47 34 5 6 8 0 0 81 14 16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 62 28 3 6 1 0 0 90 7 121
2018 Indeterminate (permanent) 60 27 9 2 1 0 0 88 3 120
2018 Term 75 9 7 0 0 9 0 92 0 11
2017 Indeterminate (permanent) 44 45 8 1 2 0 0 89 3 124
2014 Indeterminate (permanent) 56 35 3 5 1 0 0 92 5 151
2014 Term 67 25 8 0 0 0 0 92 0 16

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 35 3 3 2 1 0 92 4 123
2018 Indeterminate (permanent) 53 35 7 3 2 0 0 88 5 120
2018 Term 75 9 0 7 0 9 0 92 8 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 63 22 9 2 1 1 2 88 2 123

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 34 9 5 0 0 0 87 5 123
2018 Indeterminate (permanent) 51 36 7 3 3 0 0 86 7 120
2018 Term 65 7 9 0 0 19 0 89 0 11
2017 Indeterminate (permanent) 45 37 10 5 4 0 0 81 9 125
2014 Indeterminate (permanent) 55 21 10 8 4 1 0 77 12 151
2014 Term 67 11 22 0 0 0 0 78 0 16
2011 Indeterminate (permanent) 52 32 5 8 2 1 0 84 10 153
2008 Indeterminate (permanent) 54 27 11 7 1 1 0 81 8 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 34 9 2 1 1 0 89 3 122
2018 Indeterminate (permanent) 61 29 7 3 1 0 0 90 4 119
2018 Term 64 16 11 0 0 9 0 88 0 11
2017 Indeterminate (permanent) 51 31 13 1 3 1 0 83 5 125
2014 Indeterminate (permanent) 58 25 8 7 2 1 0 83 9 151
2014 Term 67 19 14 0 0 0 0 86 0 16
2011 Indeterminate (permanent) 63 21 6 5 3 2 1 86 8 153
2008 Indeterminate (permanent) 55 27 10 4 1 2 1 85 5 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 30 12 4 0 0 0 84 4 123
2018 Indeterminate (permanent) 53 36 4 6 1 0 0 89 7 120
2018 Term 75 16 0 0 0 9 0 100 0 11
2017 Indeterminate (permanent) 47 35 8 6 3 1 0 82 9 125
2014 Indeterminate (permanent) 54 32 8 3 2 1 0 86 6 151
2014 Term 47 39 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 54 30 5 5 4 1 1 85 10 153
2008 Indeterminate (permanent) 52 33 8 4 2 0 0 85 6 143
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 83 12 2 3 0 0 0 95 3 123
2017 Indeterminate (permanent) 81 16 2 1 0 0 1 98 1 124
2014 Indeterminate (permanent) 86 9 0 3 1 0 0 96 4 151
2014 Term 94 0 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 86 9 1 3 0 1 0 96 3 153
2008 Indeterminate (permanent) 87 9 1 3 0 0 0 96 3 143
2008 Term 100 0 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 21 7 2 0 1 1 90 2 122
2017 Indeterminate (permanent) 70 17 5 4 2 0 2 89 6 124
2014 Indeterminate (permanent) 69 20 4 3 2 1 1 91 5 151
2014 Term 41 17 28 8 0 0 6 62 9 16
2011 Indeterminate (permanent) 50 26 11 5 3 3 1 80 9 153

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 67 26 7 0 0 0 0 93 0 123
2018 Indeterminate (permanent) 73 19 4 4 0 0 0 92 4 120
2018 Term 84 0 16 0 0 0 0 84 0 11
2017 Indeterminate (permanent) 67 19 9 3 1 0 0 86 4 124

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 26 9 3 1 0 0 87 4 123
2018 Indeterminate (permanent) 62 27 8 3 1 0 0 89 3 120
2018 Term 75 0 16 0 0 9 0 82 0 11
2017 Indeterminate (permanent) 57 25 11 3 4 0 0 82 7 124
2014 Indeterminate (permanent) 64 19 7 5 4 1 0 84 8 151
2014 Term 55 39 0 6 0 0 0 94 6 16
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 31 11 9 3 2 0 77 12 123
2018 Indeterminate (permanent) 46 29 15 3 3 3 0 78 6 120
2018 Term 84 9 7 0 0 0 0 93 0 11
2017 Indeterminate (permanent) 31 37 15 9 4 4 0 71 14 125
2014 Indeterminate (permanent) 44 35 8 6 4 3 0 81 11 151
2014 Term 66 5 20 0 8 0 0 72 8 16
2011 Indeterminate (permanent) 38 39 11 6 3 3 0 79 9 152

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 32 13 12 3 1 0 71 15 122
2018 Indeterminate (permanent) 28 41 15 9 2 3 1 73 12 119
2018 Term 74 19 7 0 0 0 0 93 0 11
2017 Indeterminate (permanent) 21 38 18 14 8 1 0 60 23 125
2014 Indeterminate (permanent) 42 34 10 10 3 2 0 77 13 151
2014 Term 57 23 6 6 8 0 0 80 14 16
2011 Indeterminate (permanent) 37 39 12 8 3 1 0 76 12 153
2008 Indeterminate (permanent) 33 33 13 13 7 1 0 67 20 143
2008 Term 60 20 0 10 10 0 0 80 20 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 38 19 14 4 3 0 63 18 123
2018 Indeterminate (permanent) 18 34 28 14 1 4 1 54 16 119
2018 Term 65 0 19 7 0 9 0 71 8 11
2017 Indeterminate (permanent) 11 39 16 22 7 5 0 53 31 125
2014 Indeterminate (permanent) 31 38 12 12 3 4 0 71 16 151
2014 Term 40 29 25 6 0 0 0 69 6 16
2011 Indeterminate (permanent) 23 49 13 8 3 4 0 75 12 152
2008 Indeterminate (permanent) 19 40 18 12 7 4 0 61 20 143
2008 Term 60 10 20 10 0 0 0 70 10 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 32 18 17 7 2 0 57 24 123
2018 Indeterminate (permanent) 18 38 20 16 5 3 1 57 21 120
2018 Term 54 17 9 11 0 9 0 78 12 11
2017 Indeterminate (permanent) 14 38 17 22 7 2 0 53 30 124
2014 Indeterminate (permanent) 32 43 13 7 4 1 0 76 11 151
2014 Term 35 25 28 12 0 0 0 60 12 16
2011 Indeterminate (permanent) 23 48 10 13 5 1 0 72 18 152
2008 Indeterminate (permanent) 22 44 9 19 4 1 0 67 23 143
2008 Term 70 20 0 10 0 0 0 90 10 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 56 33 8 2 1 0 0 89 3 123
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 47 7 10 1 0 0 82 10 122
2018 Indeterminate (permanent) 32 43 13 9 2 1 0 76 11 120
2018 Term 45 46 0 0 0 9 0 100 0 11
2017 Indeterminate (permanent) 28 48 13 8 3 0 0 76 11 125
2014 Indeterminate (permanent) 56 31 12 0 1 0 0 86 1 151
2014 Term 65 29 6 0 0 0 0 94 0 16
2011 Indeterminate (permanent) 41 41 6 10 2 1 0 82 12 152

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 33 16 19 4 2 0 59 24 122

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 31 8 11 0 1 2 80 11 121
2018 Indeterminate (permanent) 37 32 16 9 2 2 3 72 11 119
2018 Term 66 9 0 9 7 9 0 82 18 11
2017 Indeterminate (permanent) 38 34 12 10 2 2 1 74 13 125
2014 Indeterminate (permanent) 60 26 8 3 1 2 1 88 4 151
2014 Term 64 11 14 5 0 5 0 79 6 16
2011 Indeterminate (permanent) 48 30 7 9 3 2 1 80 13 152
2008 Indeterminate (permanent) 41 34 6 12 4 3 1 78 17 144
2008 Term 70 30 0 0 0 0 0 100 0 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 38 12 4 1 1 1 83 5 123
2018 Indeterminate (permanent) 33 43 17 4 1 2 0 77 5 117
2018 Term 75 9 7 0 0 9 0 92 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 27 16 10 7 9 4 63 19 123
2018 Indeterminate (permanent) 26 25 22 9 4 10 3 60 15 120
2018 Term 38 16 9 0 11 16 10 73 15 11
2017 Indeterminate (permanent) 19 24 24 10 6 14 3 51 20 125
2014 Indeterminate (permanent) 27 31 11 11 9 8 2 65 23 151
2014 Term 40 11 6 25 0 5 11 62 30 16
2011 Indeterminate (permanent) 29 23 19 11 6 8 4 60 19 153

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 34 17 14 7 1 1 62 21 123
2018 Indeterminate (permanent) 27 32 16 14 6 3 1 62 21 119
2018 Term 68 9 9 7 0 7 0 83 8 11
2017 Indeterminate (permanent) 26 42 15 12 5 1 0 68 17 123
2014 Indeterminate (permanent) 38 36 11 7 4 3 1 77 12 151
2014 Term 43 37 6 6 8 0 0 80 14 16
2011 Indeterminate (permanent) 35 39 14 8 3 1 1 75 11 153
2008 Indeterminate (permanent) 27 40 8 15 8 1 1 68 23 144
2008 Term 30 50 10 0 10 0 0 80 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 27 16 21 14 1 2 48 35 122
2018 Indeterminate (permanent) 16 15 18 31 11 5 4 34 46 119
2018 Term 46 9 16 0 11 9 9 67 14 11
2017 Indeterminate (permanent) 9 31 20 17 16 5 2 43 35 125
2014 Indeterminate (permanent) 18 22 17 21 17 4 0 42 41 151
2014 Term 20 17 20 29 8 0 5 40 39 16
2011 Indeterminate (permanent) 19 19 18 22 17 1 4 40 41 153
2008 Indeterminate (permanent) 8 22 15 26 22 4 3 32 51 144
2008 Term 20 40 30 10 0 0 0 60 10 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 21 11 4 1 0 3 83 5 123

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 64 8 7 2 6 2 11 83 8 122

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 62 18 9 7 0 2 2 82 8 121

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 20 13 6 3 2 3 76 10 123

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 64 12 6 8 4 3 3 81 13 122

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 77 11 3 1 2 2 5 94 3 123

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 83 8 1 1 2 2 4 96 3 122

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 87 4 2 0 0 1 7 98 0 122

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 48 14 4 0 2 0 81 4 121
2018 Indeterminate (permanent) 35 39 13 7 3 3 0 76 10 120
2018 Term 42 31 10 8 0 10 0 80 9 10
2017 Indeterminate (permanent) 27 41 15 11 4 2 0 69 16 125

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 34 4 3 0 1 0 94 3 119
2018 Indeterminate (permanent) 61 24 8 4 1 1 2 87 5 119
2018 Term 57 27 0 7 0 9 0 92 8 11
2017 Indeterminate (permanent) 57 33 5 3 1 1 0 90 5 124
2014 Indeterminate (permanent) 67 25 5 2 1 1 0 92 3 151
2014 Term 92 0 0 8 0 0 0 92 8 16
2011 Indeterminate (permanent) 60 31 5 3 0 2 0 92 3 152

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 28 7 1 4 2 1 88 5 121
2018 Indeterminate (permanent) 62 26 5 5 1 1 0 89 6 118
2018 Term 77 9 0 14 0 0 0 86 14 11
2017 Indeterminate (permanent) 57 30 5 5 1 2 0 89 6 125
2014 Indeterminate (permanent) 70 22 4 1 1 1 0 94 2 151
2014 Term 86 6 0 8 0 0 0 92 8 16

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 26 4 3 0 1 0 94 3 122
2018 Indeterminate (permanent) 66 24 6 3 1 0 0 90 4 119
2018 Term 80 20 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 60 33 4 2 2 0 0 92 4 125
2014 Indeterminate (permanent) 68 24 4 2 1 1 0 92 4 151
2014 Term 75 11 14 0 0 0 0 86 0 16
2011 Indeterminate (permanent) 59 32 4 3 1 1 0 92 4 151
2008 Indeterminate (permanent) 55 34 6 4 2 0 0 89 6 142
2008 Term 80 20 0 0 0 0 0 100 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 23 13 5 1 0 0 81 6 122
2018 Indeterminate (permanent) 53 28 13 4 2 1 0 81 6 119
2018 Term 84 16 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 47 28 17 3 5 1 0 75 8 125
2014 Indeterminate (permanent) 61 26 7 4 1 1 0 88 5 151
2014 Term 80 6 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 57 25 13 3 1 1 0 83 4 153

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 56 28 7 6 3 0 0 85 9 122
2018 Indeterminate (permanent) 51 34 8 4 2 0 0 85 7 119
2018 Term 84 16 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 44 31 14 5 5 1 0 75 10 125
2014 Indeterminate (permanent) 60 27 6 6 1 1 0 87 7 151
2014 Term 69 17 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 56 27 10 5 1 1 0 84 7 152
2008 Indeterminate (permanent) 41 40 10 6 3 0 0 81 8 143
2008 Term 60 30 0 10 0 0 0 90 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 21 15 8 4 1 0 73 12 123
2018 Indeterminate (permanent) 47 24 12 9 4 3 0 74 14 119
2018 Term 84 0 16 0 0 0 0 84 0 11
2017 Indeterminate (permanent) 41 26 14 6 10 3 0 69 16 125
2014 Indeterminate (permanent) 57 15 14 9 1 3 1 75 11 151
2014 Term 63 17 5 6 8 0 0 81 14 16
2011 Indeterminate (permanent) 52 20 11 9 5 3 0 74 15 153
2008 Indeterminate (permanent) 38 27 10 12 6 7 1 70 19 143
2008 Term 60 30 0 0 0 10 0 100 0 10
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 14 43 43 122
2018 Indeterminate (permanent) 16 39 45 120
2018 Term 18 65 17 11
2017 Indeterminate (permanent) 28 43 30 123
2014 Indeterminate (permanent) 16 48 36 150
2014 Term 11 34 55 16
2011 Indeterminate (permanent) 23 45 32 153
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 49 6 1 0 1 6 92 1 123

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 26 4 0 1 2 6 94 1 123
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 123
2018 Indeterminate (permanent) 5 95 118
2018 Term 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 123

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 9 20 5 4 29 4 57 13 122
2018 Indeterminate (permanent) 23 17 12 3 4 33 8 67 12 120
2018 Term 49 9 0 0 0 33 9 100 0 11
2017 Indeterminate (permanent) 20 28 13 6 3 23 5 68 13 125
2014 Indeterminate (permanent) 37 15 9 5 5 24 4 72 15 151
2014 Term 39 12 8 6 6 17 12 72 17 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 22 13 6 3 7 1 77 9 122
2018 Indeterminate (permanent) 47 27 14 4 2 7 0 79 6 120
2018 Term 49 18 10 0 0 23 0 87 0 11
2017 Indeterminate (permanent) 38 38 9 4 3 7 0 82 8 125
2014 Indeterminate (permanent) 54 28 8 3 4 3 0 84 8 151
2014 Term 80 6 8 6 0 0 0 86 6 16
2011 Indeterminate (permanent) 59 28 8 1 1 3 0 90 2 152
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 123
2018 Indeterminate (permanent) 4 96 120

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 121

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 12 18 3 3 28 3 66 8 123
2018 Indeterminate (permanent) 35 11 15 3 1 29 6 71 6 120
2018 Term 49 16 7 0 0 19 9 90 0 11
2017 Indeterminate (permanent) 33 19 15 2 1 23 8 74 4 125
2014 Indeterminate (permanent) 42 18 9 3 3 20 5 79 9 151
2014 Term 69 0 14 6 0 5 6 78 7 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 22 9 3 2 8 2 84 6 123
2018 Indeterminate (permanent) 55 30 8 3 0 3 0 88 3 120
2018 Term 58 9 17 0 0 7 9 80 0 11
2017 Indeterminate (permanent) 58 26 5 3 1 3 2 89 5 124
2014 Indeterminate (permanent) 65 22 7 4 1 2 0 88 5 151
2014 Term 86 6 8 0 0 0 0 92 0 16
2011 Indeterminate (permanent) 76 19 2 1 0 2 0 97 1 153
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 33 21 6 9 0 1 64 15 122
2018 Indeterminate (permanent) 31 27 19 14 9 0 1 58 23 119
2018 Term 43 20 18 10 9 0 0 63 19 11
2017 Indeterminate (permanent) 27 22 18 15 17 1 1 50 32 125

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 27 28 16 11 0 0 45 27 123
2018 Indeterminate (permanent) 17 26 22 19 15 0 0 43 34 119
2018 Term 53 18 9 0 20 0 0 71 20 11
2017 Indeterminate (permanent) 10 34 21 20 14 1 0 44 35 124

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 31 17 9 4 0 2 70 13 122
2018 Indeterminate (permanent) 31 32 15 13 6 0 3 65 19 118
2018 Term 53 27 11 9 0 0 0 80 9 11
2017 Indeterminate (permanent) 24 32 23 17 3 1 1 56 20 125

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 20 26 24 10 1 0 39 35 122
2018 Indeterminate (permanent) 16 25 19 22 17 0 1 41 40 118
2018 Term 43 18 19 9 11 0 0 61 20 11
2017 Indeterminate (permanent) 9 19 31 26 14 1 0 29 41 125

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 22 10 9 3 1 3 77 12 123
2018 Indeterminate (permanent) 52 23 11 6 3 0 6 79 9 118
2018 Term 44 18 9 0 20 0 9 68 22 11
2017 Indeterminate (permanent) 38 27 15 7 2 1 9 72 11 124

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 31 19 8 3 1 0 69 11 122
2018 Indeterminate (permanent) 37 23 15 15 7 0 3 62 23 118
2018 Term 44 27 9 0 20 0 0 71 20 11
2017 Indeterminate (permanent) 28 32 25 9 4 1 2 61 13 125

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 38 15 6 1 1 1 77 7 123
2018 Indeterminate (permanent) 34 35 19 10 1 1 0 70 11 118
2018 Term 47 46 0 0 7 0 0 93 7 11
2017 Indeterminate (permanent) 24 32 23 12 5 1 2 59 17 125

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 38 25 7 3 0 1 64 10 122
2018 Indeterminate (permanent) 25 29 26 15 4 0 0 55 19 118
2018 Term 53 27 9 0 11 0 0 80 11 11
2017 Indeterminate (permanent) 20 29 23 17 11 0 0 49 27 125

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 30 17 8 2 0 1 72 11 123
2018 Indeterminate (permanent) 34 38 17 8 3 0 0 71 12 118
2018 Term 48 34 11 7 0 0 0 82 7 11
2017 Indeterminate (permanent) 28 31 20 10 10 0 1 60 20 125

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 22 10 4 4 0 1 81 8 122

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 30 13 5 4 0 1 79 8 121
2018 Indeterminate (permanent) 31 38 16 12 3 0 0 69 15 117
2018 Term 46 25 29 0 0 0 0 71 0 11
2017 Indeterminate (permanent) 37 27 23 8 3 1 1 66 11 125

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 71 18 7 3 1 0 1 89 3 123
2018 Indeterminate (permanent) 67 24 5 2 1 0 1 92 2 117
2018 Term 40 20 11 22 8 0 0 59 30 10
2017 Indeterminate (permanent) 62 24 11 1 0 1 1 88 1 125

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 79 12 3 1 1 0 4 96 2 122
2018 Indeterminate (permanent) 81 10 2 2 0 0 5 96 3 118
2018 Term 72 10 0 18 0 0 0 82 18 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 87 5 2 2 3 0 2 93 5 123
2018 Indeterminate (permanent) 81 7 7 2 0 0 4 91 2 117
2018 Term 91 9 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 78 11 6 1 1 0 3 91 2 125

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 66 21 8 3 2 0 1 88 4 122
2018 Indeterminate (permanent) 57 30 6 4 2 0 1 87 7 118
2018 Term 82 7 0 0 11 0 0 89 11 11
2017 Indeterminate (permanent) 48 33 13 4 1 0 1 82 5 125

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 16 10 2 3 0 1 86 4 122
2018 Indeterminate (permanent) 71 18 7 2 2 0 1 89 4 120
2018 Term 82 0 7 0 11 0 0 82 11 11
2017 Indeterminate (permanent) 69 19 4 2 2 1 2 91 5 124

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 67 6 6 2 0 0 19 90 2 122
2018 Indeterminate (permanent) 53 14 4 2 1 1 25 90 4 118
2018 Term 91 0 0 0 0 0 9 100 0 11
2017 Indeterminate (permanent) 56 16 3 1 0 0 24 94 2 125

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 63 20 8 2 3 0 4 86 6 123
2018 Indeterminate (permanent) 61 23 9 2 3 0 2 86 4 118
2018 Term 63 19 18 0 0 0 0 82 0 11
2017 Indeterminate (permanent) 60 24 7 5 0 0 4 88 5 124

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 91 5 0 0 0 1 3 100 0 123
2018 Indeterminate (permanent) 87 7 2 1 1 1 2 97 2 118
2018 Term 38 16 10 16 20 0 0 54 36 11
2017 Indeterminate (permanent) 82 8 5 1 0 0 4 94 1 125

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 63 20 13 1 1 0 2 85 2 122
2018 Indeterminate (permanent) 41 31 23 3 1 1 0 73 4 120
2018 Term 41 28 20 0 11 0 0 69 11 11
2017 Indeterminate (permanent) 48 31 14 4 0 0 3 81 5 125

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 43 27 12 1 0 1 60 13 123
2018 Indeterminate (permanent) 14 37 27 15 7 1 0 51 22 120
2018 Term 30 41 9 20 0 0 0 71 20 11
2017 Indeterminate (permanent) 4 32 38 19 5 1 0 36 25 125

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 13 37 31 9 0 1 40 22 123
2018 Indeterminate (permanent) 10 20 35 23 10 1 0 34 31 120
2018 Term 11 0 50 19 20 0 0 39 11 11
2017 Indeterminate (permanent) 8 26 35 26 6 0 0 32 33 125

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 32 7 3 0 2 0 89 3 123
2018 Indeterminate (permanent) 52 40 4 4 1 0 0 91 4 119
2018 Term 75 25 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 34 45 11 6 3 1 0 80 9 124

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 38 14 8 1 1 0 78 8 123
2018 Indeterminate (permanent) 37 33 17 8 3 2 0 71 12 120
2018 Term 75 18 7 0 0 0 0 93 0 11
2017 Indeterminate (permanent) 25 42 16 12 4 0 0 67 16 125
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 40 60 123
2017 Indeterminate (permanent) 40 60 125
2014 Indeterminate (permanent) 38 62 150
2014 Term 29 71 16
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 34 21 7 8 3 0 29 71 123
2018 Indeterminate (permanent) 31 34 21 10 3 0 0 31 69 120
2018 Term 18 9 34 20 10 0 9 20 80 11
2017 Indeterminate (permanent) 31 28 22 9 5 6 0 33 67 125

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 50 50 85

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 62 38 84
2018 Indeterminate (permanent) 52 48 83

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 20 15 16 11 0 4 56 28 85
2018 Indeterminate (permanent) 32 23 15 14 10 2 3 59 25 83
2017 Indeterminate (permanent) 15 23 7 21 22 1 10 43 49 79

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 8 8 8 18 5 42 36 49 85
2018 Indeterminate (permanent) 10 10 7 9 16 6 42 38 49 83
2017 Indeterminate (permanent) 6 5 8 9 21 4 46 23 60 79

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 14 10 7 13 0 10 66 22 123
2018 Indeterminate (permanent) 43 18 14 8 10 0 7 65 19 119
2018 Term 43 9 11 18 0 0 19 64 22 11
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