2019 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 47 2 9 5 0 0 85 14 105
2019 Non-supervisor 27 46 4 16 7 0 0 73 23 476
2017 Supervisor 50 35 2 10 3 0 0 85 13 105
2017 Non-supervisor 29 47 4 14 6 0 0 75 20 575
2014 Supervisor 34 42 3 16 5 0 0 76 21 105
2014 Non-supervisor 30 45 6 13 5 0 0 76 18 577
2011 Supervisor 38 51 3 5 3 0 0 89 8 115
2011 Non-supervisor 30 51 2 13 4 0 0 81 18 505
2008 Supervisor 36 42 1 14 6 0 0 79 20 85
2008 Non-supervisor 30 47 3 13 6 0 0 77 20 445

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 21 3 1 2 0 1 94 3 105
2019 Non-supervisor 73 13 5 4 2 0 2 88 6 474
2017 Supervisor 71 18 3 4 3 0 1 91 7 106
2017 Non-supervisor 67 19 5 4 3 0 2 88 7 571
2014 Supervisor 68 21 3 5 2 0 1 90 7 104
2014 Non-supervisor 71 15 5 5 3 0 1 87 8 575
2011 Supervisor 71 19 2 5 3 1 0 91 7 115
2011 Non-supervisor 73 13 4 4 2 0 2 89 6 504
2008 Supervisor 73 16 3 6 1 0 0 90 7 86
2008 Non-supervisor 75 13 3 5 3 0 1 89 8 443

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 32 3 3 4 0 1 90 7 104
2019 Non-supervisor 37 38 6 13 6 0 0 76 18 475
2017 Supervisor 50 29 8 6 8 0 0 79 13 106
2017 Non-supervisor 38 35 6 14 7 0 0 73 21 575
2014 Supervisor 53 28 4 9 5 0 0 82 14 105
2014 Non-supervisor 41 38 5 9 7 0 0 79 16 577
2011 Supervisor 55 29 4 8 4 0 0 84 12 115
2011 Non-supervisor 38 39 7 9 6 0 0 77 16 502

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 38 6 14 3 0 0 77 17 104
2019 Non-supervisor 21 41 10 18 10 0 0 62 28 474
2018 Supervisor 33 41 10 12 4 0 1 74 16 114
2018 Non-supervisor 22 45 8 16 9 0 1 67 25 543
2017 Supervisor 50 33 4 11 2 0 1 83 13 106
2017 Non-supervisor 22 40 11 16 10 0 0 63 27 574
2014 Supervisor 38 29 9 17 7 0 0 67 24 105
2014 Non-supervisor 24 40 11 16 9 0 0 64 25 577
2011 Supervisor 42 39 13 4 2 0 1 81 6 115
2011 Non-supervisor 26 45 10 13 6 0 1 71 19 504
2008 Supervisor 23 47 15 9 6 0 0 70 15 86
2008 Non-supervisor 20 46 9 14 10 0 0 66 24 444

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 31 8 3 0 0 0 89 3 105
2019 Non-supervisor 37 36 10 12 4 0 0 74 16 475
2017 Supervisor 59 36 2 2 1 0 0 96 2 106
2017 Non-supervisor 42 36 8 8 5 0 1 79 13 573
2014 Supervisor 61 24 7 6 2 0 0 84 9 105
2014 Non-supervisor 46 37 6 8 3 0 0 83 11 576

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 33 5 13 4 1 0 78 17 105
2019 Non-supervisor 33 31 12 12 11 0 0 64 24 475
2018 Supervisor 41 42 7 6 5 0 0 82 11 114
2018 Non-supervisor 37 33 7 11 11 1 0 70 22 538
2017 Supervisor 42 31 9 11 5 0 2 75 16 106
2017 Non-supervisor 32 31 12 12 11 0 1 64 24 574
2014 Supervisor 38 33 12 11 7 0 0 70 18 105
2014 Non-supervisor 38 29 11 13 8 0 0 68 21 577
2011 Supervisor 36 41 11 4 7 1 0 78 11 115
2011 Non-supervisor 38 35 10 9 6 0 1 74 15 501

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 39 6 4 1 0 0 89 5 105
2019 Non-supervisor 40 37 10 8 4 0 0 77 13 477
2018 Supervisor 48 42 6 4 0 0 0 90 4 113
2018 Non-supervisor 36 40 10 8 5 0 0 77 13 543
2017 Supervisor 52 39 6 2 1 0 0 91 3 106
2017 Non-supervisor 38 43 9 7 3 0 0 81 10 575
2014 Supervisor 50 36 7 4 2 0 0 87 6 105
2014 Non-supervisor 41 40 9 7 3 0 0 81 10 577
2011 Supervisor 40 46 8 6 0 0 0 86 6 115
2011 Non-supervisor 41 40 9 6 4 0 0 81 10 502
2008 Supervisor 52 33 8 3 3 0 0 85 7 86
2008 Non-supervisor 40 39 9 8 3 0 0 80 11 445

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 31 7 11 5 1 1 77 16 105
2019 Non-supervisor 25 34 12 15 13 0 0 59 29 477
2018 Supervisor 30 39 17 10 3 0 1 70 13 114
2018 Non-supervisor 23 33 14 14 15 1 0 57 30 540
2017 Supervisor 40 30 14 5 9 0 2 71 14 106
2017 Non-supervisor 22 33 15 14 14 0 0 56 29 575
2014 Supervisor 25 40 17 8 11 0 0 65 19 105
2014 Non-supervisor 22 36 14 14 14 0 0 58 28 577
2011 Supervisor 23 40 12 17 6 1 0 64 24 115
2011 Non-supervisor 19 41 14 14 11 1 0 60 26 505

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 37 10 6 3 0 1 81 9 104
2019 Non-supervisor 32 41 11 10 5 0 0 73 16 474
2018 Supervisor 39 43 8 8 3 0 1 82 10 114
2018 Non-supervisor 31 41 11 10 7 0 0 72 17 540
2017 Supervisor 41 37 8 7 4 0 2 80 12 106
2017 Non-supervisor 32 40 12 10 5 1 0 72 15 573

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 33 6 3 0 0 0 91 3 105
2019 Non-supervisor 45 38 8 4 4 0 0 83 8 475
2018 Supervisor 66 29 4 0 1 0 0 95 1 113
2018 Non-supervisor 44 36 11 5 3 1 0 81 8 542
2017 Supervisor 62 32 2 3 1 0 0 94 4 106
2017 Non-supervisor 44 36 11 5 3 1 0 80 9 573
2014 Supervisor 56 40 2 0 2 0 0 96 2 105
2014 Non-supervisor 40 38 11 6 3 1 0 79 10 577
2011 Supervisor 43 39 10 6 1 1 0 83 7 115
2011 Non-supervisor 36 43 11 5 3 1 0 80 9 504
2008 Supervisor 49 37 6 5 3 0 0 86 8 86
2008 Non-supervisor 41 42 7 4 4 2 0 85 7 444

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 29 9 4 8 0 0 79 12 105
2019 Non-supervisor 32 33 10 13 13 0 0 64 26 476
2018 Supervisor 45 33 11 8 2 1 0 79 10 114
2018 Non-supervisor 28 34 12 13 12 0 0 62 26 542
2017 Supervisor 46 35 6 8 5 0 0 81 13 106
2017 Non-supervisor 26 37 13 11 13 0 0 63 24 574

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 27 3 1 0 0 0 96 1 105
2019 Non-supervisor 56 33 8 2 2 0 0 88 4 471
2018 Supervisor 62 32 5 1 0 0 0 94 1 112
2018 Non-supervisor 54 35 8 3 1 0 0 89 3 540
2017 Supervisor 68 30 1 0 1 0 0 98 1 105
2017 Non-supervisor 56 33 7 3 1 0 0 89 4 572
2014 Supervisor 78 19 2 0 1 0 0 97 1 105
2014 Non-supervisor 69 24 5 1 1 0 0 93 2 577
2011 Supervisor 70 24 6 0 0 0 0 94 0 115
2011 Non-supervisor 70 24 5 1 0 0 0 94 1 505

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 23 9 4 3 0 0 84 7 105
2019 Non-supervisor 27 36 10 18 10 0 0 63 27 476
2018 Supervisor 47 44 5 3 1 0 0 91 4 114
2018 Non-supervisor 24 38 13 14 11 0 0 62 25 540
2017 Supervisor 55 29 4 9 3 0 0 84 12 106
2017 Non-supervisor 25 40 14 12 10 0 0 65 21 570
2014 Supervisor 37 38 7 10 8 0 0 75 18 105
2014 Non-supervisor 19 41 12 15 13 0 0 60 28 576
2011 Supervisor 45 35 9 7 4 0 0 80 11 115
2011 Non-supervisor 28 41 10 13 7 0 0 70 20 503

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 30 11 4 1 0 0 84 5 104
2019 Non-supervisor 28 32 18 12 10 0 0 60 22 477
2018 Supervisor 46 38 9 4 1 0 1 85 5 113
2018 Non-supervisor 27 32 19 13 9 0 0 59 22 539
2017 Supervisor 48 28 11 9 4 0 0 76 13 106
2017 Non-supervisor 28 33 19 10 9 1 0 62 19 572
2014 Supervisor 42 36 10 5 6 0 0 79 11 105
2014 Non-supervisor 27 37 13 14 10 0 0 63 23 574

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 43 4 10 5 0 0 81 15 103
2019 Non-supervisor 22 40 12 17 9 0 0 62 26 470
2018 Supervisor 37 40 9 12 3 0 0 76 15 114
2018 Non-supervisor 24 34 15 13 14 0 0 58 27 542
2017 Supervisor 42 37 6 10 5 0 0 79 15 106
2017 Non-supervisor 25 39 13 12 11 0 0 64 23 571
2014 Supervisor 42 31 8 12 7 0 0 73 19 105
2014 Non-supervisor 26 40 13 12 10 0 0 66 22 576
2011 Supervisor 37 41 10 10 2 0 0 78 12 115
2011 Non-supervisor 30 44 11 10 4 1 1 75 13 504

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 36 7 2 0 0 0 90 2 104
2019 Non-supervisor 42 37 11 6 3 0 0 79 9 477
2018 Supervisor 50 45 5 1 0 0 0 95 1 114
2018 Non-supervisor 40 37 12 6 5 0 0 77 11 540
2017 Supervisor 55 39 5 2 0 0 0 93 2 106
2017 Non-supervisor 42 41 8 5 3 0 0 83 8 569
2014 Supervisor 51 40 6 1 2 0 0 91 3 105
2014 Non-supervisor 46 36 9 6 3 0 0 82 9 577
2011 Supervisor 46 43 8 4 0 0 0 89 4 115
2011 Non-supervisor 47 38 8 5 2 0 0 85 7 503
2008 Supervisor 50 38 6 3 2 0 0 88 6 86
2008 Non-supervisor 45 39 7 7 3 0 0 84 9 445

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 29 22 18 16 0 1 44 34 104
2019 Non-supervisor 20 31 22 11 15 0 0 51 26 471
2018 Supervisor 17 30 22 20 10 0 0 47 31 114
2018 Non-supervisor 25 30 20 10 15 0 0 55 25 543
2017 Supervisor 18 32 18 18 14 0 0 50 32 106
2017 Non-supervisor 22 35 21 12 9 0 1 58 21 575
2014 Supervisor 20 24 21 20 15 0 1 44 35 105
2014 Non-supervisor 25 33 18 12 11 0 0 59 23 577
2011 Supervisor 12 28 24 17 18 0 1 40 36 115
2011 Non-supervisor 22 33 25 10 9 0 0 56 19 505
2008 Supervisor 6 19 24 28 22 0 1 25 51 86
2008 Non-supervisor 15 35 21 13 16 0 0 50 29 443

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 15 31 28 15 1 0 44 25 105
2019 Non-supervisor 7 15 31 31 14 1 2 46 22 476
2018 Supervisor 5 20 24 29 19 0 3 49 26 112
2018 Non-supervisor 6 16 29 31 15 1 2 48 23 542
2017 Supervisor 4 15 30 34 14 0 3 49 20 106
2017 Non-supervisor 6 15 26 28 20 2 3 50 22 571
2014 Supervisor 8 22 33 17 18 0 2 36 31 105
2014 Non-supervisor 7 16 31 26 15 1 5 44 24 574
2011 Supervisor 10 16 37 22 12 2 1 35 27 115
2011 Non-supervisor 5 14 32 24 17 2 6 45 20 503
2008 Supervisor 3 30 37 17 10 0 1 28 34 86
2008 Non-supervisor 6 18 35 27 9 2 4 38 25 444

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 15 28 28 20 1 0 49 22 104
2019 Non-supervisor 11 17 25 24 20 1 1 45 29 475
2018 Supervisor 4 15 33 23 23 1 1 47 19 112
2018 Non-supervisor 9 19 23 28 17 2 2 47 29 542
2017 Supervisor 4 9 19 27 35 2 4 66 15 106
2017 Non-supervisor 6 12 24 27 23 4 4 54 20 571
2014 Supervisor 12 10 25 26 25 1 1 52 23 104
2014 Non-supervisor 7 13 24 29 21 3 4 53 21 576
2011 Supervisor 5 12 28 31 22 1 2 54 17 115
2011 Non-supervisor 4 11 23 28 24 2 7 57 17 503
2008 Supervisor 14 16 38 21 7 1 2 29 32 85
2008 Non-supervisor 8 15 27 29 14 3 4 46 25 444

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 15 29 26 22 0 1 49 22 104
2019 Non-supervisor 10 17 27 27 17 1 1 45 27 476
2018 Supervisor 7 10 27 29 22 0 4 54 18 112
2018 Non-supervisor 10 16 32 23 15 2 3 39 27 541
2017 Supervisor 5 11 25 34 24 0 1 59 17 105
2017 Non-supervisor 8 17 31 23 14 3 4 40 27 573
2014 Supervisor 27 14 24 16 18 0 1 35 41 105
2014 Non-supervisor 13 20 28 21 13 1 5 35 35 574
2011 Supervisor 15 18 29 15 19 2 3 36 34 114
2011 Non-supervisor 7 18 28 26 15 1 6 44 26 500
2008 Supervisor 12 24 27 22 12 2 1 35 37 86
2008 Non-supervisor 7 16 29 28 14 3 4 44 25 443

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 2 9 38 32 18 0 0 50 11 105
2019 Non-supervisor 5 11 35 32 15 0 2 47 17 471
2018 Supervisor 0 4 33 39 19 0 5 61 4 109
2018 Non-supervisor 5 11 31 36 14 1 2 51 17 541
2017 Supervisor 2 9 28 36 23 0 2 60 11 106
2017 Non-supervisor 4 12 28 32 19 1 3 54 17 567
2014 Supervisor 6 14 38 26 15 0 1 42 20 105
2014 Non-supervisor 2 10 28 38 17 0 4 58 13 574
2011 Supervisor 4 9 41 30 13 1 2 44 14 115
2011 Non-supervisor 3 12 29 35 16 1 4 54 16 498
2008 Supervisor 2 19 44 28 7 0 0 35 21 86
2008 Non-supervisor 4 11 38 29 14 1 4 45 15 443

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 21 31 12 6 1 1 18 50 105
2019 Non-supervisor 24 25 24 13 12 1 1 25 50 473
2018 Supervisor 26 30 22 15 5 1 2 21 57 111
2018 Non-supervisor 23 23 28 13 10 1 1 23 47 541
2017 Supervisor 17 22 26 20 12 0 3 33 40 106
2017 Non-supervisor 14 21 28 20 11 2 4 33 37 571
2014 Supervisor 27 23 31 11 8 0 1 19 50 105
2014 Non-supervisor 15 23 29 18 11 1 3 30 39 574
2011 Supervisor 19 28 29 12 7 1 4 21 49 114
2011 Non-supervisor 12 20 28 22 12 2 4 36 34 503
2008 Supervisor 27 31 35 3 3 0 0 7 58 86
2008 Non-supervisor 16 23 29 17 8 2 5 27 42 440

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 26 31 17 12 0 0 29 40 104
2019 Non-supervisor 22 16 24 18 15 2 4 35 40 474
2018 Supervisor 15 19 30 25 10 0 2 35 34 112
2018 Non-supervisor 16 18 23 22 16 2 2 40 36 541
2017 Supervisor 8 18 22 26 21 2 2 49 28 106
2017 Non-supervisor 10 14 28 24 14 4 6 43 26 571
2014 Supervisor 12 14 20 28 26 0 1 54 26 104
2014 Non-supervisor 9 13 22 30 17 3 6 51 25 572
2011 Supervisor 6 19 26 29 15 0 5 46 26 114
2011 Non-supervisor 6 14 24 30 15 3 8 51 22 503
2008 Supervisor 14 28 36 17 5 0 0 22 42 86
2008 Non-supervisor 16 18 26 19 14 3 5 35 37 443

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 17 35 21 16 0 1 37 27 105
2019 Non-supervisor 10 19 33 19 15 2 2 36 30 475
2018 Supervisor 7 18 34 22 15 1 3 39 25 111
2018 Non-supervisor 12 19 31 20 13 2 3 34 33 541
2017 Supervisor 6 14 36 22 19 1 3 42 21 106
2017 Non-supervisor 9 18 36 17 12 4 5 32 29 572
2014 Supervisor 23 22 29 13 13 0 1 25 45 105
2014 Non-supervisor 14 20 31 19 10 1 4 32 35 574

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 20 37 17 12 0 0 29 34 104
2019 Non-supervisor 14 26 33 17 9 0 1 26 41 477
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 78 11 6 2 1 0 2 91 3 104
2019 Non-supervisor 74 11 5 3 3 1 4 89 6 476
2017 Supervisor 78 13 4 4 1 0 1 91 5 106
2017 Non-supervisor 70 12 7 3 3 0 4 86 7 574
2014 Supervisor 76 15 4 3 2 0 0 91 5 105
2014 Non-supervisor 70 11 7 3 3 1 5 86 7 577
2011 Supervisor 74 16 3 4 2 0 2 92 5 114
2011 Non-supervisor 72 9 5 4 3 1 6 86 8 504
2008 Supervisor 69 14 7 2 1 0 7 89 4 86
2008 Non-supervisor 69 10 6 3 3 0 9 87 6 445

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 40 11 6 4 4 0 79 10 105
2019 Non-supervisor 20 23 19 16 16 6 1 46 34 474
2018 Supervisor 27 47 12 6 5 3 0 77 11 114
2018 Non-supervisor 15 26 19 18 15 6 2 44 36 540
2017 Supervisor 36 33 4 14 7 1 4 73 23 106
2017 Non-supervisor 18 24 17 17 16 4 4 46 36 574
2014 Supervisor 34 29 13 15 7 0 3 64 22 105
2014 Non-supervisor 21 29 14 15 16 3 2 53 32 575

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 29 7 5 3 2 0 85 8 105
2019 Non-supervisor 31 29 9 18 13 1 0 60 31 475
2018 Supervisor 50 33 6 8 2 1 0 84 10 114
2018 Non-supervisor 27 30 8 17 17 1 0 58 34 540
2017 Supervisor 53 29 7 8 3 0 0 82 11 106
2017 Non-supervisor 30 29 11 15 14 1 1 60 29 575
2014 Supervisor 44 33 5 11 6 1 0 78 17 105
2014 Non-supervisor 30 31 10 13 15 1 0 62 28 576

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 30 5 6 2 0 0 87 8 105
2019 Non-supervisor 41 32 9 11 7 0 0 72 19 471
2018 Supervisor 56 32 5 6 1 0 0 89 7 114
2018 Non-supervisor 35 37 10 11 7 0 0 72 18 538
2017 Supervisor 51 33 5 7 3 1 0 85 10 105
2017 Non-supervisor 36 37 9 10 8 1 0 74 18 575
2014 Supervisor 39 38 7 14 1 0 0 77 16 105
2014 Non-supervisor 35 39 8 11 6 0 0 74 17 577

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 24 8 4 1 0 0 87 5 105
2019 Non-supervisor 35 38 12 8 6 1 0 74 15 473
2018 Supervisor 52 38 7 1 1 0 1 91 2 113
2018 Non-supervisor 33 40 11 9 5 1 0 74 15 540
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 24 5 4 0 1 3 91 4 105
2019 Non-supervisor 39 24 21 6 5 1 5 66 12 475

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 36 9 4 4 0 1 83 8 105
2019 Non-supervisor 36 32 11 13 9 0 0 68 21 477
2018 Supervisor 43 38 8 10 1 0 1 81 11 114
2018 Non-supervisor 34 31 14 12 8 0 0 66 20 543
2017 Supervisor 42 35 6 2 11 1 2 80 14 104
2017 Non-supervisor 32 34 12 12 10 0 1 66 22 573
2014 Supervisor 36 42 10 3 8 0 1 79 11 105
2014 Non-supervisor 37 31 11 11 8 1 0 69 20 577
2011 Supervisor 31 39 12 13 3 0 1 71 16 115
2011 Non-supervisor 27 43 12 12 6 0 0 70 18 502
2008 Supervisor 31 38 9 12 7 1 1 71 19 86
2008 Non-supervisor 28 39 11 14 7 0 0 68 21 445

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 22 10 4 2 1 1 84 6 105
2019 Non-supervisor 46 25 13 8 7 1 0 72 15 476
2018 Supervisor 55 25 11 5 3 1 1 81 8 112
2018 Non-supervisor 44 29 12 6 6 2 0 75 12 543
2017 Supervisor 55 27 6 4 6 0 2 84 10 106
2017 Non-supervisor 44 27 12 7 8 2 0 73 15 574
2014 Supervisor 56 25 6 3 6 1 3 84 9 105
2014 Non-supervisor 46 26 9 10 6 2 1 74 17 577
2011 Supervisor 49 26 12 7 2 3 1 78 9 113
2011 Non-supervisor 37 33 14 9 5 1 0 72 15 505
2008 Supervisor 47 28 14 6 3 1 1 76 10 86
2008 Non-supervisor 36 33 12 9 6 3 0 72 16 445

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 28 7 9 2 0 1 82 11 105
2019 Non-supervisor 37 30 11 11 10 1 1 68 21 474
2018 Supervisor 54 29 5 10 0 1 1 84 10 113
2018 Non-supervisor 39 28 13 11 8 1 1 68 19 542
2017 Supervisor 51 28 4 6 8 1 2 81 14 105
2017 Non-supervisor 37 31 12 11 8 1 1 69 20 574
2014 Supervisor 53 32 5 2 7 0 1 86 9 105
2014 Non-supervisor 36 30 11 12 9 1 1 68 22 576
2011 Supervisor 49 24 10 10 6 0 1 74 16 115
2011 Non-supervisor 31 37 12 12 7 0 1 68 19 503
2008 Supervisor 34 41 12 9 3 0 1 75 13 86
2008 Non-supervisor 33 32 11 13 10 1 0 66 23 445

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 91 3 2 0 0 0 4 98 0 104
2019 Non-supervisor 80 9 4 2 2 0 3 92 3 474
2017 Supervisor 88 8 0 0 1 0 3 99 1 106
2017 Non-supervisor 81 9 4 1 1 1 3 93 2 574
2014 Supervisor 83 9 1 1 1 0 4 97 2 105
2014 Non-supervisor 80 7 4 1 4 0 4 91 5 577
2011 Supervisor 85 8 2 0 2 0 4 96 2 114
2011 Non-supervisor 78 9 4 1 2 1 5 92 3 505
2008 Supervisor 85 0 5 0 2 1 7 92 3 86
2008 Non-supervisor 80 5 4 2 2 1 7 92 4 444

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 18 4 3 3 1 2 90 6 104
2019 Non-supervisor 58 19 7 5 7 2 1 80 12 475
2017 Supervisor 53 27 9 1 2 3 5 87 3 105
2017 Non-supervisor 49 21 9 6 8 4 3 75 16 575
2014 Supervisor 49 29 6 2 8 2 6 83 10 105
2014 Non-supervisor 48 24 8 6 8 3 3 76 15 577
2011 Supervisor 41 32 10 2 5 2 7 81 8 115
2011 Non-supervisor 50 26 8 7 6 1 2 79 13 504

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 15 5 4 2 1 1 88 6 105
2019 Non-supervisor 56 21 12 4 6 1 0 77 11 476
2018 Supervisor 64 25 7 2 1 1 1 91 3 110
2018 Non-supervisor 53 26 10 4 6 2 0 80 11 542
2017 Supervisor 60 24 4 5 5 0 2 86 10 106
2017 Non-supervisor 52 22 10 5 7 2 1 77 12 575

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 25 5 4 4 0 1 87 8 105
2019 Non-supervisor 45 29 10 8 8 0 0 73 16 477
2018 Supervisor 60 25 10 4 1 0 1 85 4 113
2018 Non-supervisor 46 28 11 8 8 0 0 74 16 541
2017 Supervisor 55 30 2 4 7 0 2 87 11 106
2017 Non-supervisor 48 23 12 8 9 0 0 71 17 574
2014 Supervisor 60 24 4 4 6 0 1 85 10 105
2014 Non-supervisor 47 28 11 7 6 0 0 76 14 577

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 55 8 17 0 3 0 74 17 105
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 24 10 7 2 1 0 81 9 105
2019 Non-supervisor 35 30 12 10 9 4 0 68 20 477
2018 Supervisor 56 24 12 4 1 3 1 83 5 114
2018 Non-supervisor 35 28 16 8 9 5 0 66 17 542
2017 Supervisor 53 26 10 5 5 2 0 80 10 106
2017 Non-supervisor 37 31 13 7 7 5 1 72 15 575
2014 Supervisor 50 28 8 6 4 4 0 81 10 105
2014 Non-supervisor 40 28 14 8 6 4 0 71 14 576
2011 Supervisor 43 34 9 4 6 2 1 80 10 115
2011 Non-supervisor 36 29 17 8 6 4 0 68 15 503

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 31 13 6 2 1 1 79 8 105
2019 Non-supervisor 30 30 12 13 14 1 0 61 27 476
2018 Supervisor 47 32 10 8 2 0 1 80 10 111
2018 Non-supervisor 27 32 15 12 13 1 0 59 26 541
2017 Supervisor 49 32 7 3 8 1 0 82 11 106
2017 Non-supervisor 31 29 13 14 11 1 0 61 25 574
2014 Supervisor 43 35 8 7 5 1 0 79 13 105
2014 Non-supervisor 31 30 14 14 11 1 0 61 24 576
2011 Supervisor 35 41 8 5 8 2 1 78 14 114
2011 Non-supervisor 26 33 15 11 12 2 0 61 24 502
2008 Supervisor 29 30 14 16 8 1 1 61 25 86
2008 Non-supervisor 24 34 11 14 15 1 0 59 30 444

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 37 14 8 4 1 0 74 12 105
2019 Non-supervisor 22 28 15 17 14 4 0 53 32 476
2018 Supervisor 36 30 16 14 2 2 1 67 16 111
2018 Non-supervisor 19 28 18 15 16 3 0 49 32 541
2017 Supervisor 40 32 8 11 8 2 0 73 19 106
2017 Non-supervisor 20 29 18 15 14 5 0 51 30 574
2014 Supervisor 24 38 16 8 11 2 0 64 20 105
2014 Non-supervisor 22 27 15 19 12 5 0 51 33 574
2011 Supervisor 21 40 19 11 8 1 0 62 19 114
2011 Non-supervisor 14 32 19 19 11 6 0 49 31 504
2008 Supervisor 20 36 13 20 8 3 0 58 29 86
2008 Non-supervisor 15 28 15 21 15 5 1 46 38 444

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 44 12 9 4 2 0 75 13 105
2019 Non-supervisor 19 27 15 17 19 2 0 48 37 477
2018 Supervisor 31 38 12 12 6 1 1 70 18 113
2018 Non-supervisor 16 27 16 19 19 2 0 44 39 543
2017 Supervisor 32 35 14 12 7 0 0 67 19 104
2017 Non-supervisor 16 30 13 21 16 3 0 47 39 572
2014 Supervisor 24 34 16 14 11 0 0 58 26 105
2014 Non-supervisor 17 30 17 18 14 4 0 49 33 575
2011 Supervisor 25 36 13 17 6 2 0 63 24 115
2011 Non-supervisor 15 33 16 18 14 4 0 50 33 502
2008 Supervisor 17 35 15 21 10 1 0 53 32 86
2008 Non-supervisor 18 32 13 20 13 3 0 52 35 444

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 15 6 3 5 3 9 84 9 105
2019 Non-supervisor 37 13 10 6 13 16 5 64 24 476
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 53 6 4 1 2 0 89 5 104
2019 Non-supervisor 26 36 19 10 9 1 0 63 18 474
2018 Supervisor 31 50 10 5 3 1 0 81 8 113
2018 Non-supervisor 21 39 21 11 7 1 0 60 18 543
2017 Supervisor 37 33 18 9 4 0 0 70 13 103
2017 Non-supervisor 23 37 20 10 7 1 1 61 18 573
2014 Supervisor 34 36 16 3 9 2 0 71 12 105
2014 Non-supervisor 25 40 18 9 5 3 0 66 15 576
2011 Supervisor 29 39 18 9 3 2 0 69 13 115
2011 Non-supervisor 21 39 22 10 5 3 0 62 16 504

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 47 18 10 5 1 0 67 15 104
2019 Non-supervisor 12 28 22 19 15 4 0 42 36 472

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 32 9 7 1 0 0 83 8 105
2019 Non-supervisor 35 33 11 9 9 1 0 70 19 475
2018 Supervisor 55 29 10 3 3 0 1 85 6 112
2018 Non-supervisor 33 35 11 10 7 2 1 70 18 541
2017 Supervisor 67 22 5 4 1 1 1 90 5 103
2017 Non-supervisor 38 34 11 8 6 3 1 75 14 574
2014 Supervisor 69 21 4 4 2 1 0 90 6 105
2014 Non-supervisor 47 33 8 7 3 2 1 82 10 576
2011 Supervisor 60 27 3 4 5 0 0 87 10 114
2011 Non-supervisor 42 32 9 7 5 3 2 78 13 503
2008 Supervisor 46 35 8 7 2 1 0 82 10 85
2008 Non-supervisor 35 36 9 11 5 4 0 74 16 444

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 30 10 3 2 0 0 85 5 105
2019 Non-supervisor 31 32 19 9 9 0 0 63 18 470
2018 Supervisor 51 30 14 5 1 0 0 80 6 112
2018 Non-supervisor 27 35 21 8 7 1 0 63 15 543

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 31 11 6 10 8 5 69 19 105
2019 Non-supervisor 16 18 15 18 23 10 0 38 45 473
2018 Supervisor 34 27 17 8 6 5 3 66 15 113
2018 Non-supervisor 12 20 15 20 23 9 1 36 47 537
2017 Supervisor 30 22 15 12 7 8 6 60 23 104
2017 Non-supervisor 13 19 14 18 21 14 2 37 46 574
2014 Supervisor 26 27 18 5 10 8 5 62 17 105
2014 Non-supervisor 15 20 14 21 19 10 1 39 45 576
2011 Supervisor 21 23 15 9 11 12 9 55 26 115
2011 Non-supervisor 14 17 21 15 18 13 3 36 39 504

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 33 11 15 8 2 0 66 23 105
2019 Non-supervisor 18 26 16 18 20 1 0 45 39 475
2018 Supervisor 29 37 12 17 5 0 0 66 22 114
2018 Non-supervisor 17 24 18 20 20 2 0 42 40 544
2017 Supervisor 39 32 10 11 7 1 0 72 18 106
2017 Non-supervisor 17 29 14 17 20 3 0 48 38 574
2014 Supervisor 27 37 14 10 12 1 0 64 22 105
2014 Non-supervisor 16 31 15 19 15 3 0 49 35 573
2011 Supervisor 38 30 13 11 9 0 0 68 19 114
2011 Non-supervisor 20 30 15 17 15 1 1 51 33 505
2008 Supervisor 15 36 21 13 14 0 0 51 27 84
2008 Non-supervisor 13 36 17 16 16 1 0 51 32 445

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 25 13 11 17 1 5 56 29 105
2019 Non-supervisor 16 22 12 18 29 2 2 38 49 477
2018 Supervisor 21 27 16 14 15 0 7 52 31 112
2018 Non-supervisor 12 20 11 20 33 2 2 33 55 544
2017 Supervisor 26 25 6 16 18 2 7 56 38 106
2017 Non-supervisor 15 22 13 15 30 3 1 39 47 575
2014 Supervisor 16 27 15 13 21 0 10 47 37 105
2014 Non-supervisor 14 18 15 19 29 3 3 34 51 572
2011 Supervisor 17 24 20 16 19 0 4 43 37 115
2011 Non-supervisor 12 26 12 19 27 2 2 40 48 502
2008 Supervisor 13 29 14 21 19 1 3 44 41 86
2008 Non-supervisor 11 26 14 21 25 3 1 38 47 443

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 20 15 5 2 2 2 77 7 105
2019 Non-supervisor 48 21 14 6 5 2 4 73 12 474

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 9 5 1 6 3 15 86 8 105
2019 Non-supervisor 61 8 6 4 6 3 12 81 12 475

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 24 16 5 1 1 2 78 6 105
2019 Non-supervisor 34 26 18 8 11 1 2 62 20 475

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 19 18 9 4 2 2 67 14 105
2019 Non-supervisor 34 25 16 9 11 2 4 61 22 474

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 19 13 9 13 2 3 64 23 104
2019 Non-supervisor 35 14 14 14 18 2 3 51 34 472

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 6 6 5 0 2 4 88 5 102
2019 Non-supervisor 73 10 6 2 3 3 5 89 5 472

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 10 0 3 0 4 2 97 3 104
2019 Non-supervisor 71 8 4 4 4 5 4 87 8 474

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 86 4 0 0 1 2 7 99 1 101
2019 Non-supervisor 76 7 3 1 3 2 9 93 4 474

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 32 10 8 2 3 0 80 10 105
2019 Non-supervisor 16 40 18 15 8 3 0 58 24 477
2018 Supervisor 40 39 13 4 1 1 1 81 5 113
2018 Non-supervisor 15 32 23 15 11 4 0 49 27 541
2017 Supervisor 40 40 10 4 5 1 0 81 9 106
2017 Non-supervisor 17 32 21 13 12 4 0 51 27 574

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 35 9 5 2 2 0 83 7 104
2019 Non-supervisor 28 38 14 9 10 2 0 67 19 474
2018 Supervisor 48 40 7 4 1 0 0 88 5 113
2018 Non-supervisor 31 36 14 8 7 2 0 69 16 540
2017 Supervisor 48 39 7 3 3 0 0 87 7 106
2017 Non-supervisor 30 39 13 10 5 3 0 71 15 575
2014 Supervisor 42 36 13 2 3 3 0 81 6 105
2014 Non-supervisor 38 35 13 6 5 2 0 75 11 573
2011 Supervisor 40 36 11 3 4 5 0 80 8 115
2011 Non-supervisor 31 38 14 7 6 3 0 71 14 504

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 29 13 2 0 2 1 84 2 105
2019 Non-supervisor 37 31 15 6 8 4 0 70 14 473
2018 Supervisor 50 25 21 1 1 2 0 76 2 113
2018 Non-supervisor 29 35 16 7 7 6 0 68 15 542
2017 Supervisor 50 34 11 0 0 5 0 88 0 106
2017 Non-supervisor 30 30 18 6 8 8 0 66 14 575
2014 Supervisor 49 28 16 0 2 5 0 82 2 105
2014 Non-supervisor 38 32 17 5 3 5 1 73 9 572

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 28 3 7 1 0 0 89 8 104
2019 Non-supervisor 44 33 8 8 7 0 0 77 15 476
2018 Supervisor 60 28 7 4 2 0 0 88 6 112
2018 Non-supervisor 41 38 8 7 6 0 0 79 13 542
2017 Supervisor 62 27 1 7 2 0 0 90 9 106
2017 Non-supervisor 43 37 8 6 7 0 0 80 12 574
2014 Supervisor 55 33 2 4 7 0 0 87 11 105
2014 Non-supervisor 48 34 7 5 6 0 0 82 11 571
2011 Supervisor 47 38 5 5 5 0 0 85 10 114
2011 Non-supervisor 42 38 9 6 4 0 0 80 10 502
2008 Supervisor 40 40 6 10 5 0 0 79 15 86
2008 Non-supervisor 37 36 10 8 8 0 0 74 16 445

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 27 12 7 3 1 0 78 10 105
2019 Non-supervisor 31 29 15 14 11 0 0 60 25 475
2018 Supervisor 48 30 13 6 3 0 0 78 9 111
2018 Non-supervisor 26 36 16 11 11 0 0 63 21 543
2017 Supervisor 50 30 8 7 4 2 0 81 11 106
2017 Non-supervisor 31 33 16 9 9 1 0 65 19 574
2014 Supervisor 46 32 8 10 3 1 0 78 14 105
2014 Non-supervisor 30 36 13 14 7 1 0 66 21 569
2011 Supervisor 39 35 12 9 5 0 0 74 14 115
2011 Non-supervisor 30 38 14 9 7 1 0 69 16 503

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 33 11 4 3 0 0 82 7 105
2019 Non-supervisor 29 32 15 13 11 0 0 61 24 476
2018 Supervisor 44 32 14 8 2 0 0 76 10 114
2018 Non-supervisor 27 36 13 13 11 0 0 64 23 537
2017 Supervisor 50 29 6 7 5 2 0 81 12 106
2017 Non-supervisor 32 34 15 10 9 0 0 66 19 574
2014 Supervisor 41 34 12 6 7 1 0 75 13 105
2014 Non-supervisor 31 35 12 14 7 0 0 66 21 570
2011 Supervisor 37 39 10 8 6 0 0 76 14 115
2011 Non-supervisor 28 40 13 11 6 1 0 69 18 503
2008 Supervisor 24 43 15 14 3 0 0 67 17 86
2008 Non-supervisor 26 39 12 14 9 0 0 65 23 444

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 25 10 11 5 4 1 74 16 105
2019 Non-supervisor 33 21 18 13 12 3 1 56 26 477
2018 Supervisor 40 28 13 11 4 2 2 71 16 113
2018 Non-supervisor 28 27 16 14 11 3 1 57 26 543
2017 Supervisor 42 29 13 6 7 2 0 73 13 106
2017 Non-supervisor 32 24 17 11 10 5 1 60 23 573
2014 Supervisor 48 20 9 10 7 3 3 73 17 105
2014 Non-supervisor 35 25 14 12 10 4 1 63 23 571
2011 Supervisor 46 22 13 6 10 2 1 71 16 114
2011 Non-supervisor 31 29 14 10 8 5 1 65 20 504
2008 Supervisor 38 34 9 6 3 7 2 79 10 86
2008 Non-supervisor 29 28 14 13 7 8 1 63 22 445
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 18 41 41 105
2019 Non-supervisor 19 39 42 475
2018 Supervisor 16 43 41 114
2018 Non-supervisor 19 39 42 542
2017 Supervisor 19 44 37 106
2017 Non-supervisor 19 48 33 574
2014 Supervisor 18 52 30 105
2014 Non-supervisor 18 49 33 570
2011 Supervisor 17 52 32 115
2011 Non-supervisor 18 49 33 505

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 23 11 39 16 0 11 20
2019 Non-supervisor 8 17 47 15 1 12 90
2018 Supervisor 15 12 51 12 0 10 19
2018 Non-supervisor 10 9 53 20 2 6 103
2017 Supervisor 8 19 47 16 0 10 21
2017 Non-supervisor 8 9 38 25 6 14 109
2014 Supervisor 31 9 45 11 9999 4 21
2014 Non-supervisor 13 10 37 27 9999 14 106
2011 Supervisor 29 5 34 27 9999 5 20
2011 Non-supervisor 17 20 31 25 9999 7 92
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 47 4 3 1 0 9 91 5 105
2019 Non-supervisor 33 45 9 9 4 0 0 78 13 476

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 23 2 2 1 1 9 94 3 104
2019 Non-supervisor 46 26 13 6 3 5 0 77 10 476
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 105
2019 Non-supervisor 17 83 476
2018 Supervisor 7 93 113
2018 Non-supervisor 18 82 542

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 50 50 12
2019 Non-supervisor 6 94 80

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 10 90 80

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 41 59 12
2019 Non-supervisor 36 64 80

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 37 63 80

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 36 64 80

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 80

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 8 92 80

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 21 79 80

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 14 86 105
2019 Non-supervisor 24 76 477

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 25 16 8 8 14 3 62 19 105
2019 Non-supervisor 12 11 17 11 16 28 5 34 40 475
2018 Supervisor 23 26 18 8 7 13 4 60 18 112
2018 Non-supervisor 11 15 19 11 14 25 5 38 35 537
2017 Supervisor 34 26 10 6 8 11 4 71 17 106
2017 Non-supervisor 10 15 18 10 11 28 8 38 33 575
2014 Supervisor 16 30 19 7 6 18 3 58 18 105
2014 Non-supervisor 12 13 20 9 10 31 5 39 30 570

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 31 13 4 3 5 0 79 7 105
2019 Non-supervisor 24 27 17 12 10 8 1 56 25 477
2018 Supervisor 48 27 12 5 4 4 1 78 9 113
2018 Non-supervisor 23 28 19 13 8 8 1 56 23 540
2017 Supervisor 48 30 11 2 4 6 0 83 6 106
2017 Non-supervisor 22 36 19 7 7 8 1 63 16 575
2014 Supervisor 29 43 15 1 6 6 0 77 7 105
2014 Non-supervisor 21 23 22 10 8 16 1 53 21 569
2011 Supervisor 46 32 9 5 5 3 0 80 11 115
2011 Non-supervisor 27 29 18 8 6 11 1 65 15 503
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 104
2019 Non-supervisor 14 86 475

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 22 15 2 4 17 6 72 8 104
2019 Non-supervisor 13 10 21 6 9 35 7 40 25 476
2018 Supervisor 32 19 19 2 0 22 6 71 3 112
2018 Non-supervisor 13 14 23 6 9 30 6 42 22 541
2017 Supervisor 33 21 13 2 1 21 10 77 4 106
2017 Non-supervisor 11 13 21 4 6 36 9 42 19 573
2014 Supervisor 18 17 19 4 2 35 4 58 11 105
2014 Non-supervisor 12 13 24 3 4 38 6 44 13 570

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 30 9 3 1 7 0 86 4 105
2019 Non-supervisor 31 24 17 7 7 12 2 64 16 476
2018 Supervisor 53 26 14 1 0 6 2 84 1 113
2018 Non-supervisor 26 29 20 6 7 11 1 62 15 542
2017 Supervisor 49 30 11 3 1 5 1 84 4 105
2017 Non-supervisor 25 30 19 4 6 13 2 66 11 571
2014 Supervisor 37 33 13 3 2 8 3 79 6 105
2014 Non-supervisor 26 25 19 3 4 20 1 65 10 569
2011 Supervisor 49 34 8 1 2 6 0 88 4 115
2011 Non-supervisor 33 32 15 4 2 15 0 75 7 501
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 28 21 14 14 0 2 50 28 105
2019 Non-supervisor 20 25 25 16 14 0 0 45 30 476
2018 Supervisor 21 22 19 18 19 0 2 43 38 114
2018 Non-supervisor 16 23 22 18 19 0 1 40 38 544
2017 Supervisor 22 24 14 18 19 1 1 47 38 106
2017 Non-supervisor 20 24 21 17 16 0 3 45 34 572

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 22 20 23 29 0 0 28 52 105
2019 Non-supervisor 10 17 28 20 24 0 0 27 45 476
2018 Supervisor 8 17 31 23 19 0 1 26 42 114
2018 Non-supervisor 12 18 31 16 23 0 1 29 40 544
2017 Supervisor 5 29 18 30 17 0 1 34 48 106
2017 Non-supervisor 10 20 29 22 18 0 1 30 41 574

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 34 25 6 11 0 0 59 16 104
2019 Non-supervisor 22 32 22 13 9 1 1 55 22 473
2018 Supervisor 18 43 22 13 1 0 3 63 15 113
2018 Non-supervisor 20 33 26 11 7 0 2 55 18 541
2017 Supervisor 27 30 25 9 5 2 2 60 14 105
2017 Non-supervisor 22 32 24 11 7 0 3 56 19 570

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 5 20 16 22 38 0 0 25 59 105
2019 Non-supervisor 13 18 18 21 29 1 0 32 50 474
2018 Supervisor 5 18 18 32 26 0 1 23 58 114
2018 Non-supervisor 15 21 21 15 26 0 2 36 42 541
2017 Supervisor 9 28 20 21 21 0 1 38 42 106
2017 Non-supervisor 14 22 25 16 21 1 2 37 38 572

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 24 25 14 15 0 3 44 31 105
2019 Non-supervisor 30 21 19 11 16 0 3 53 28 477
2018 Supervisor 20 25 28 13 12 0 2 45 26 114
2018 Non-supervisor 31 19 18 10 16 0 5 54 27 539
2017 Supervisor 25 32 11 15 13 1 2 59 29 105
2017 Non-supervisor 26 22 20 11 12 1 8 53 26 574

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 25 27 13 20 0 0 40 33 104
2019 Non-supervisor 21 26 21 13 18 0 0 48 32 477
2018 Supervisor 17 28 21 21 12 0 1 45 34 114
2018 Non-supervisor 21 23 25 14 17 1 1 44 31 542
2017 Supervisor 25 26 23 16 9 0 1 51 26 106
2017 Non-supervisor 20 27 25 15 12 0 0 47 28 570

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 38 17 8 6 0 0 69 14 104
2019 Non-supervisor 28 33 21 10 8 0 0 61 18 472
2018 Supervisor 36 33 22 6 2 0 1 70 8 113
2018 Non-supervisor 26 29 21 15 7 1 1 56 22 541
2017 Supervisor 37 28 22 7 3 0 4 67 10 106
2017 Non-supervisor 28 29 21 12 8 1 2 59 20 569

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 29 18 12 6 0 0 64 18 105
2019 Non-supervisor 34 31 20 8 6 0 1 66 14 472
2018 Supervisor 35 43 11 8 3 0 0 78 11 112
2018 Non-supervisor 32 32 21 9 5 0 2 65 14 539
2017 Supervisor 33 41 13 6 6 1 1 75 12 106
2017 Non-supervisor 36 31 18 8 4 1 2 69 13 570

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 36 22 5 2 0 0 71 7 104
2019 Non-supervisor 40 28 17 9 6 0 0 69 14 472
2018 Supervisor 51 24 16 7 2 0 1 75 9 112
2018 Non-supervisor 35 32 19 8 5 0 1 68 13 539
2017 Supervisor 43 33 12 2 6 1 3 79 8 106
2017 Non-supervisor 40 31 14 8 6 0 1 72 14 569

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 22 12 5 9 0 0 74 14 104
2019 Non-supervisor 38 26 18 8 11 0 0 64 19 469

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 21 25 12 10 1 0 52 22 105
2019 Non-supervisor 37 29 19 7 6 1 1 67 14 470
2018 Supervisor 39 21 26 10 5 0 0 59 15 113
2018 Non-supervisor 32 30 22 9 5 1 2 63 14 536
2017 Supervisor 29 37 15 9 7 1 1 68 16 106
2017 Non-supervisor 34 33 20 9 4 0 1 68 12 569

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 21 9 4 5 0 3 82 9 104
2019 Non-supervisor 48 25 17 6 3 0 1 74 9 472
2018 Supervisor 61 24 10 2 3 0 0 86 5 112
2018 Non-supervisor 48 23 16 5 5 1 2 73 11 538
2017 Supervisor 65 21 4 7 2 1 1 87 9 106
2017 Non-supervisor 52 24 13 6 4 0 1 77 10 573

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 78 8 3 1 1 3 6 95 2 104
2019 Non-supervisor 69 12 7 2 3 0 6 87 5 472
2018 Supervisor 85 7 0 3 1 0 4 96 4 113
2018 Non-supervisor 65 15 9 2 3 1 5 86 5 539

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 80 11 2 4 3 0 0 91 7 105
2019 Non-supervisor 66 12 8 5 6 1 1 80 11 476
2018 Supervisor 78 12 0 8 2 0 1 91 9 113
2018 Non-supervisor 64 14 8 7 4 1 3 80 12 539
2017 Supervisor 77 13 3 4 2 0 1 91 6 106
2017 Non-supervisor 67 13 7 5 5 1 2 83 10 574

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 24 17 4 3 0 0 76 7 105
2019 Non-supervisor 49 28 13 4 4 0 1 79 7 476
2018 Supervisor 47 30 14 7 2 0 1 78 8 114
2018 Non-supervisor 39 36 14 5 4 0 1 76 9 541
2017 Supervisor 52 21 20 4 1 0 1 75 5 106
2017 Non-supervisor 44 31 14 6 3 0 1 77 9 571

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 22 10 2 5 0 2 83 7 103
2019 Non-supervisor 54 19 12 7 7 1 1 74 14 476
2018 Supervisor 55 25 12 4 3 0 1 81 7 113
2018 Non-supervisor 51 21 14 6 7 0 1 72 14 538
2017 Supervisor 64 14 9 3 7 0 3 81 10 106
2017 Non-supervisor 56 20 9 6 6 1 1 78 13 575

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 27 19 9 5 0 0 67 14 105
2019 Non-supervisor 56 10 4 1 1 0 28 92 3 472
2018 Supervisor 33 32 21 12 1 0 1 66 13 112
2018 Non-supervisor 52 12 5 2 1 0 28 89 4 536
2017 Supervisor 40 30 16 10 3 0 1 71 13 106
2017 Non-supervisor 54 10 6 1 1 0 28 90 2 572

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 23 7 2 1 0 0 90 3 104
2019 Non-supervisor 59 19 13 3 1 0 4 82 5 476
2018 Supervisor 59 24 14 2 0 0 1 84 2 114
2018 Non-supervisor 53 23 13 5 1 0 5 80 6 535
2017 Supervisor 64 23 8 3 1 1 1 88 4 106
2017 Non-supervisor 57 23 9 4 1 0 5 85 5 569

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 91 6 2 0 0 0 2 98 0 104
2019 Non-supervisor 76 11 5 2 3 0 3 90 5 475
2018 Supervisor 83 10 3 2 2 0 1 94 3 114
2018 Non-supervisor 67 16 5 3 4 0 5 87 8 538
2017 Supervisor 87 10 2 0 0 0 1 98 0 105
2017 Non-supervisor 72 13 6 1 3 1 3 90 4 574

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 20 9 3 1 0 0 87 4 104
2019 Non-supervisor 53 26 14 2 2 0 1 81 4 476
2018 Supervisor 58 25 10 3 4 0 1 84 7 114
2018 Non-supervisor 49 29 15 3 2 0 2 79 5 537
2017 Supervisor 58 31 7 1 2 0 1 90 3 106
2017 Non-supervisor 49 30 12 4 2 0 2 81 6 572

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 22 39 18 12 0 0 31 30 105
2019 Non-supervisor 7 24 40 17 12 0 0 31 29 477
2018 Supervisor 4 19 45 24 7 0 0 24 31 114
2018 Non-supervisor 8 26 37 18 11 0 0 34 29 543
2017 Supervisor 8 21 39 21 11 0 0 29 32 106
2017 Non-supervisor 7 21 41 19 11 1 1 29 30 574

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 27 35 16 5 0 0 21 44 105
2019 Non-supervisor 17 25 36 15 7 0 0 22 42 474
2018 Supervisor 7 35 41 11 6 0 0 17 42 109
2018 Non-supervisor 16 23 36 18 6 0 0 25 39 537
2017 Supervisor 11 18 44 18 8 1 0 27 29 104
2017 Non-supervisor 10 25 42 16 7 0 0 23 35 571

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 49 10 7 0 2 0 83 7 105
2019 Non-supervisor 25 38 17 12 7 1 0 63 19 474
2018 Supervisor 36 45 12 5 3 0 0 80 7 114
2018 Non-supervisor 23 41 17 11 6 2 0 66 17 541
2017 Supervisor 28 50 9 7 5 1 0 79 12 105
2017 Non-supervisor 15 37 17 15 11 5 0 55 27 574

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 44 12 10 8 3 0 70 18 105
2019 Non-supervisor 17 29 16 18 19 1 0 46 38 476
2018 Supervisor 28 39 18 13 2 0 0 67 15 114
2018 Non-supervisor 17 29 20 18 14 2 0 46 33 539
2017 Supervisor 31 40 12 9 8 1 0 71 17 106
2017 Non-supervisor 12 35 18 18 15 2 0 48 34 574
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 105
2019 Non-supervisor 18 82 477
2017 Supervisor 11 89 106
2017 Non-supervisor 20 80 573
2014 Supervisor 11 89 105
2014 Non-supervisor 14 86 571

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 85 15 13
2019 Non-supervisor 79 21 85
2017 Supervisor 71 29 11
2017 Non-supervisor 78 22 119
2014 Supervisor 93 7 11
2014 Non-supervisor 75 25 84

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 9 19 0 9 0 0 72 9 11
2019 Non-supervisor 36 36 7 17 3 0 1 73 20 67
2017 Non-supervisor 43 29 6 11 10 1 0 73 21 93
2014 Supervisor 73 27 0 0 0 0 0 100 0 10
2014 Non-supervisor 50 29 6 10 3 2 0 80 13 63
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 25 22 13 13 2 0 25 75 105
2019 Non-supervisor 26 29 20 11 12 2 0 26 74 477
2018 Supervisor 28 21 23 14 12 2 0 29 71 114
2018 Non-supervisor 30 22 20 11 13 2 0 31 69 541
2017 Supervisor 20 23 28 9 20 0 0 20 80 105
2017 Non-supervisor 32 20 17 11 14 5 1 34 66 575

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 62 38 77
2019 Non-supervisor 56 44 344

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 24 76 78
2019 Non-supervisor 45 55 340
2018 Supervisor 27 73 80
2018 Non-supervisor 35 65 361

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 27 14 18 23 0 4 42 43 78
2019 Non-supervisor 10 23 18 16 25 1 7 36 45 342
2018 Supervisor 12 20 22 21 17 0 7 35 41 81
2018 Non-supervisor 9 21 18 16 25 1 10 34 46 361
2017 Supervisor 23 15 13 14 21 0 15 45 40 83
2017 Non-supervisor 9 23 14 19 24 2 8 36 48 356

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 1 8 16 20 47 3 5 10 72 77
2019 Non-supervisor 4 6 16 15 51 1 7 12 71 342
2018 Supervisor 2 0 13 18 56 2 8 3 82 81
2018 Non-supervisor 2 8 14 16 52 1 6 11 73 361
2017 Supervisor 4 4 10 20 52 0 11 8 81 84
2017 Non-supervisor 1 10 10 12 56 1 9 13 76 357

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 17 10 8 5 0 8 75 14 105
2019 Non-supervisor 40 18 15 6 11 1 9 64 20 473
2018 Supervisor 57 15 10 2 6 0 11 80 8 114
2018 Non-supervisor 44 12 15 8 10 1 9 63 20 541
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