2019 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 46 4 15 7 0 0 74 22 529
2019 Term 30 50 2 11 4 0 2 82 16 44
2017 Indeterminate (permanent) 30 46 4 14 5 0 0 76 19 612
2017 Term 45 37 2 12 4 0 0 82 16 53
2017 Casual 73 27 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 30 45 6 13 6 0 0 75 19 619
2014 Term 20 53 7 19 0 0 2 74 19 43
2011 Indeterminate (permanent) 31 51 2 12 4 0 0 82 16 577
2011 Term 39 50 0 11 0 0 0 89 11 36
2008 Indeterminate (permanent) 31 47 3 14 6 0 0 77 20 488
2008 Term 24 55 0 15 6 0 0 79 21 33

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 72 15 5 4 2 0 2 89 6 527
2019 Term 84 7 2 2 0 0 4 95 2 44
2017 Indeterminate (permanent) 67 19 5 4 3 0 1 88 7 609
2017 Term 77 17 0 6 0 0 0 94 6 53
2017 Casual 82 9 9 0 0 0 0 91 0 11
2014 Indeterminate (permanent) 70 16 4 5 3 0 1 88 8 616
2014 Term 69 16 7 4 2 0 2 87 6 43
2011 Indeterminate (permanent) 73 15 4 5 2 1 2 90 7 576
2011 Term 72 17 6 3 3 0 0 89 6 36
2008 Indeterminate (permanent) 74 14 3 5 3 0 1 89 8 487
2008 Term 85 9 3 3 0 0 0 94 3 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 37 6 12 6 0 0 77 17 528
2019 Term 47 42 5 7 0 0 0 88 7 43
2017 Indeterminate (permanent) 39 34 6 13 7 0 0 73 21 613
2017 Term 42 37 6 14 2 0 0 78 16 53
2017 Casual 54 35 0 0 0 0 11 100 0 11
2014 Indeterminate (permanent) 42 37 5 9 7 0 0 79 16 619
2014 Term 33 41 11 8 7 0 0 74 15 43
2011 Indeterminate (permanent) 40 38 7 9 6 0 0 78 15 574
2011 Term 45 34 6 9 6 0 0 79 15 35

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 40 9 18 9 0 0 63 27 527
2019 Term 33 42 10 7 7 0 3 76 14 43
2018 Indeterminate (permanent) 22 44 9 16 9 0 1 66 25 600
2018 Term 35 54 0 9 2 0 0 90 10 48
2017 Indeterminate (permanent) 25 38 10 16 10 0 0 64 26 612
2017 Term 33 48 8 9 2 0 0 81 11 53
2017 Casual 64 9 9 18 0 0 0 73 18 11
2014 Indeterminate (permanent) 24 38 11 17 9 0 0 63 26 619
2014 Term 34 44 9 11 2 0 0 77 14 43
2011 Indeterminate (permanent) 28 44 11 11 5 0 1 73 16 576
2011 Term 39 31 11 16 3 0 0 70 19 36
2008 Indeterminate (permanent) 20 48 10 13 10 0 0 68 22 488
2008 Term 18 33 18 24 6 0 0 52 30 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 36 11 11 3 0 0 75 14 528
2019 Term 55 27 2 11 2 2 0 84 14 44
2017 Indeterminate (permanent) 42 38 8 7 5 0 0 81 12 611
2017 Term 63 19 4 12 0 0 2 84 12 53
2017 Casual 54 36 0 0 0 0 11 100 0 11
2014 Indeterminate (permanent) 49 35 6 8 3 0 0 83 11 618
2014 Term 40 40 8 7 4 0 0 81 11 43

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 31 11 12 11 0 0 66 23 528
2019 Term 30 32 11 18 4 5 0 65 23 44
2018 Indeterminate (permanent) 36 35 7 11 10 1 0 72 21 596
2018 Term 51 23 13 5 9 0 0 74 13 47
2017 Indeterminate (permanent) 32 32 11 13 10 0 1 65 23 612
2017 Term 41 25 17 8 8 0 0 67 16 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 36 30 11 13 9 0 0 67 22 619
2014 Term 47 29 11 10 2 0 0 76 12 43
2011 Indeterminate (permanent) 37 36 10 9 6 0 0 74 16 573
2011 Term 45 45 8 0 3 0 0 89 3 36

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 37 9 8 4 0 0 79 12 530
2019 Term 48 32 9 4 2 2 2 83 7 44
2018 Indeterminate (permanent) 36 42 9 8 4 0 0 78 12 599
2018 Term 56 29 10 0 4 0 0 86 4 48
2017 Indeterminate (permanent) 39 43 9 6 3 0 0 82 9 613
2017 Term 45 44 5 5 0 0 0 89 5 53
2017 Casual 47 36 9 9 0 0 0 82 9 11
2014 Indeterminate (permanent) 40 41 9 7 3 0 0 81 10 619
2014 Term 58 31 7 4 0 0 0 90 4 43
2011 Indeterminate (permanent) 40 42 9 7 3 0 0 82 9 574
2011 Term 48 39 5 3 5 0 0 87 8 36
2008 Indeterminate (permanent) 42 38 9 7 3 0 0 81 11 489
2008 Term 36 42 12 9 0 0 0 79 9 33

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 32 12 16 12 0 0 61 28 530
2019 Term 27 46 7 4 13 2 0 75 18 44
2018 Indeterminate (permanent) 22 34 14 14 14 1 0 57 28 597
2018 Term 39 31 15 7 8 0 0 70 15 48
2017 Indeterminate (permanent) 23 33 15 14 15 0 0 56 28 613
2017 Term 29 39 15 8 8 0 0 68 16 53
2017 Casual 36 37 18 9 0 0 0 73 9 11
2014 Indeterminate (permanent) 20 37 15 14 14 0 0 57 28 619
2014 Term 36 36 11 11 6 0 0 72 17 43
2011 Indeterminate (permanent) 19 39 15 15 11 1 0 59 26 577
2011 Term 22 59 5 11 3 0 0 81 14 36

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 40 11 10 5 0 0 74 15 526
2019 Term 39 41 9 7 4 0 0 80 11 44
2018 Indeterminate (permanent) 31 42 10 10 7 0 0 73 17 598
2018 Term 38 38 11 9 2 2 0 78 11 47
2017 Indeterminate (permanent) 32 40 12 10 5 1 0 73 15 612
2017 Term 45 35 6 10 4 0 0 80 14 52
2017 Casual 47 27 18 9 0 0 0 73 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 38 8 4 3 0 0 84 8 528
2019 Term 58 29 7 4 2 0 0 87 7 44
2018 Indeterminate (permanent) 47 36 10 4 3 1 0 83 7 597
2018 Term 54 33 9 4 0 0 0 87 4 48
2017 Indeterminate (permanent) 44 37 11 5 3 0 0 81 8 611
2017 Term 64 23 2 6 4 2 0 88 10 53
2017 Casual 64 36 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 42 38 11 6 3 1 0 80 9 619
2014 Term 44 52 0 0 2 2 0 98 2 43
2011 Indeterminate (permanent) 36 43 11 6 3 1 0 80 9 575
2011 Term 49 36 14 0 0 0 0 86 0 36
2008 Indeterminate (permanent) 42 42 7 3 3 1 0 85 7 488
2008 Term 33 48 3 9 3 3 0 84 13 33

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 32 10 12 12 0 0 66 24 529
2019 Term 39 29 9 9 13 0 0 68 23 44
2018 Indeterminate (permanent) 30 33 13 13 11 0 0 63 24 598
2018 Term 38 44 4 4 8 2 0 83 13 48
2017 Indeterminate (permanent) 27 37 12 11 13 0 0 64 24 612
2017 Term 35 41 9 8 6 0 0 77 14 53
2017 Casual 56 27 9 9 0 0 0 82 9 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 32 7 2 2 0 0 90 3 524
2019 Term 55 29 12 2 2 0 0 84 4 44
2018 Indeterminate (permanent) 54 35 7 2 1 0 0 89 3 595
2018 Term 60 36 2 2 0 0 0 95 2 47
2017 Indeterminate (permanent) 58 33 6 2 1 0 0 91 3 609
2017 Term 64 27 7 2 0 0 0 91 2 53
2017 Casual 64 18 9 9 0 0 0 82 9 11
2014 Indeterminate (permanent) 71 23 4 1 1 0 0 94 2 619
2014 Term 64 31 5 0 0 0 0 95 0 43
2011 Indeterminate (permanent) 70 24 5 1 0 0 0 94 1 577
2011 Term 61 31 5 0 3 0 0 92 3 36

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 33 9 15 9 0 0 66 24 529
2019 Term 28 41 14 13 4 0 0 69 18 44
2018 Indeterminate (permanent) 27 39 12 13 9 0 0 66 22 597
2018 Term 37 41 7 9 7 0 0 78 15 47
2017 Indeterminate (permanent) 28 38 12 12 9 0 0 67 21 608
2017 Term 32 38 15 7 8 0 0 70 16 53
2017 Casual 56 36 9 0 0 0 0 91 0 11
2014 Indeterminate (permanent) 21 41 11 14 13 0 0 62 27 618
2014 Term 21 42 16 14 5 2 0 65 19 43
2011 Indeterminate (permanent) 31 40 10 12 6 0 0 71 19 575
2011 Term 31 45 8 6 8 0 3 77 14 36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 31 16 11 9 0 0 64 20 529
2019 Term 35 32 23 9 2 0 0 66 11 44
2018 Indeterminate (permanent) 30 33 18 12 8 0 0 63 20 594
2018 Term 27 44 13 10 4 0 2 72 15 48
2017 Indeterminate (permanent) 30 33 18 10 9 0 0 63 19 610
2017 Term 38 31 17 10 4 0 0 69 14 53
2017 Casual 45 26 18 0 0 0 11 80 0 11
2014 Indeterminate (permanent) 28 37 13 13 10 0 0 65 23 616
2014 Term 33 42 16 7 2 0 0 75 9 43

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 40 11 16 9 0 0 64 25 523
2019 Term 29 46 12 10 5 0 0 74 14 42
2018 Indeterminate (permanent) 25 36 14 13 12 0 0 60 26 598
2018 Term 33 33 15 13 4 2 0 67 17 48
2017 Indeterminate (permanent) 25 38 13 13 10 0 0 64 23 609
2017 Term 38 47 4 6 6 0 0 84 12 53
2017 Casual 73 9 18 0 0 0 0 82 0 11
2014 Indeterminate (permanent) 26 39 12 13 10 0 0 65 23 618
2014 Term 42 36 16 4 2 0 0 78 6 43
2011 Indeterminate (permanent) 30 44 11 10 3 1 1 75 14 577
2011 Term 40 43 11 3 3 0 0 83 6 35

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 36 11 6 3 0 0 80 8 529
2019 Term 44 41 7 7 2 0 0 84 9 44
2018 Indeterminate (permanent) 40 39 11 6 4 0 0 80 10 597
2018 Term 54 34 8 2 2 0 0 88 4 48
2017 Indeterminate (permanent) 42 41 9 5 3 0 0 84 8 607
2017 Term 58 36 4 0 2 0 0 94 2 53
2017 Casual 56 36 0 0 9 0 0 91 9 11
2014 Indeterminate (permanent) 45 38 9 6 2 0 0 82 8 619
2014 Term 65 33 0 0 2 0 0 98 2 43
2011 Indeterminate (permanent) 45 40 8 5 1 0 0 86 6 575
2011 Term 53 36 5 3 3 0 0 89 5 36
2008 Indeterminate (permanent) 45 39 7 6 3 0 0 84 9 489
2008 Term 45 48 3 3 0 0 0 94 3 33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 30 22 12 15 0 0 50 28 524
2019 Term 15 35 16 13 21 0 0 50 34 43
2018 Indeterminate (permanent) 22 30 21 12 15 0 0 52 27 599
2018 Term 32 38 14 9 7 0 0 70 15 48
2017 Indeterminate (permanent) 20 35 20 14 10 0 1 56 24 613
2017 Term 32 24 22 16 6 0 0 56 22 53
2017 Casual 44 36 10 0 0 0 11 89 0 11
2014 Indeterminate (permanent) 24 32 19 13 12 0 0 56 25 619
2014 Term 26 42 14 9 8 0 0 68 18 43
2011 Indeterminate (permanent) 20 32 25 12 11 0 0 52 23 577
2011 Term 33 34 23 3 8 0 0 66 11 36
2008 Indeterminate (permanent) 13 32 22 16 17 0 0 45 33 487
2008 Term 9 42 18 9 21 0 0 52 30 33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 16 31 30 13 1 1 44 24 529
2019 Term 5 10 25 32 24 2 2 59 15 44
2018 Indeterminate (permanent) 6 17 29 30 14 1 2 46 24 596
2018 Term 2 14 24 33 23 0 4 58 17 48
2017 Indeterminate (permanent) 6 16 27 30 17 2 3 49 23 610
2017 Term 2 10 28 26 27 2 5 57 13 52
2017 Casual 0 9 18 18 45 0 11 70 10 11
2014 Indeterminate (permanent) 7 17 31 25 15 1 4 42 26 616
2014 Term 2 12 34 26 18 2 5 48 15 43
2011 Indeterminate (permanent) 6 15 33 23 16 2 5 42 23 575
2011 Term 3 3 34 27 15 6 13 52 7 36
2008 Indeterminate (permanent) 6 20 36 24 9 2 4 35 27 488
2008 Term 9 21 18 42 9 0 0 52 30 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 17 26 25 18 1 1 44 29 527
2019 Term 9 11 20 18 39 2 0 58 21 44
2018 Indeterminate (permanent) 8 19 25 27 16 2 2 45 29 596
2018 Term 6 8 27 28 28 2 0 57 15 48
2017 Indeterminate (permanent) 6 12 23 28 24 3 3 56 19 610
2017 Term 0 14 25 23 26 6 5 56 16 52
2017 Casual 0 0 18 0 63 0 19 78 0 11
2014 Indeterminate (permanent) 9 12 24 29 20 2 3 52 22 618
2014 Term 2 13 27 27 25 2 5 55 16 43
2011 Indeterminate (permanent) 5 12 24 28 24 2 6 57 17 575
2011 Term 3 11 22 25 22 6 11 57 16 36
2008 Indeterminate (permanent) 9 16 29 27 12 3 3 42 27 487
2008 Term 12 6 27 33 18 0 3 53 19 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 17 28 27 17 1 1 44 27 528
2019 Term 2 9 20 30 34 2 2 67 12 44
2018 Indeterminate (permanent) 10 15 32 24 15 2 3 40 26 595
2018 Term 6 15 19 28 21 2 8 55 23 48
2017 Indeterminate (permanent) 8 17 30 25 15 2 3 42 26 611
2017 Term 8 4 34 19 19 8 7 45 15 52
2017 Casual 0 0 27 8 37 9 19 63 0 11
2014 Indeterminate (permanent) 15 20 29 20 12 0 3 33 37 616
2014 Term 11 14 23 25 19 0 7 48 27 43
2011 Indeterminate (permanent) 9 18 28 23 16 1 5 41 29 571
2011 Term 3 11 25 36 11 6 8 55 15 36
2008 Indeterminate (permanent) 8 17 29 27 12 3 4 42 27 487
2008 Term 6 18 21 21 27 3 3 52 26 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 11 37 32 14 0 1 46 16 524
2019 Term 7 7 22 27 30 2 5 62 15 44
2018 Indeterminate (permanent) 4 10 33 37 13 1 3 52 15 592
2018 Term 4 11 21 37 23 0 4 63 15 48
2017 Indeterminate (permanent) 4 12 29 34 18 1 2 54 16 607
2017 Term 0 13 24 23 34 0 6 61 13 51
2017 Casual 0 0 19 18 44 0 20 77 0 11
2014 Indeterminate (permanent) 3 12 29 36 17 0 3 55 15 616
2014 Term 0 2 38 40 18 0 2 59 2 43
2011 Indeterminate (permanent) 4 11 32 34 15 1 3 51 16 570
2011 Term 0 11 14 48 14 3 11 72 12 36
2008 Indeterminate (permanent) 4 12 40 28 12 1 3 42 17 487
2008 Term 3 12 33 39 12 0 0 52 15 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 24 26 13 9 1 1 22 51 526
2019 Term 27 22 9 16 21 2 2 39 51 44
2018 Indeterminate (permanent) 25 24 28 13 8 1 1 22 50 595
2018 Term 13 24 27 12 19 4 2 32 39 48
2017 Indeterminate (permanent) 15 22 29 20 10 1 3 30 40 609
2017 Term 10 12 21 22 22 4 9 51 25 53
2017 Casual 0 0 18 27 45 0 11 80 0 11
2014 Indeterminate (permanent) 18 23 29 17 10 1 2 28 42 617
2014 Term 6 25 32 21 9 5 2 32 34 42
2011 Indeterminate (permanent) 14 23 27 20 10 1 4 32 39 574
2011 Term 5 9 27 31 17 6 5 54 16 36
2008 Indeterminate (permanent) 19 25 29 14 7 1 4 23 46 485
2008 Term 6 25 31 25 6 3 3 33 33 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 19 26 18 14 1 3 33 40 526
2019 Term 21 13 15 18 23 5 5 45 38 44
2018 Indeterminate (permanent) 16 20 25 23 13 1 2 38 37 595
2018 Term 15 9 23 17 29 2 6 49 26 48
2017 Indeterminate (permanent) 10 15 28 25 14 3 4 42 27 610
2017 Term 8 10 25 24 19 6 9 50 21 52
2017 Casual 0 9 18 9 36 18 11 63 12 11
2014 Indeterminate (permanent) 10 13 21 30 18 3 5 52 25 615
2014 Term 9 11 36 26 12 2 5 40 21 42
2011 Indeterminate (permanent) 6 16 24 30 16 2 7 50 24 574
2011 Term 3 3 31 37 5 9 13 54 7 36
2008 Indeterminate (permanent) 15 20 28 18 12 2 4 32 38 487
2008 Term 21 12 27 18 15 3 3 35 35 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 19 33 20 14 1 1 35 31 528
2019 Term 2 11 27 18 29 5 7 54 15 44
2018 Indeterminate (permanent) 12 20 32 19 12 2 3 33 33 595
2018 Term 6 11 31 26 19 2 6 49 18 48
2017 Indeterminate (permanent) 9 19 36 18 12 3 4 33 29 611
2017 Term 6 8 37 16 18 8 7 40 17 52
2017 Casual 9 9 9 17 28 9 19 63 25 11
2014 Indeterminate (permanent) 16 21 30 18 10 1 3 30 39 618
2014 Term 9 7 48 23 6 2 5 32 17 42

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 26 33 18 9 0 1 27 40 529
2019 Term 9 20 38 9 16 2 5 28 32 44
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 73 12 5 3 3 1 3 89 5 529
2019 Term 84 2 2 2 0 2 7 95 2 43
2017 Indeterminate (permanent) 69 13 7 4 3 0 3 85 7 613
2017 Term 87 4 2 0 2 0 5 96 2 52
2017 Casual 73 9 9 0 0 0 9 90 0 11
2014 Indeterminate (permanent) 70 12 7 3 3 1 4 87 6 619
2014 Term 76 7 5 6 5 0 2 84 11 43
2011 Indeterminate (permanent) 71 11 5 4 3 1 5 88 7 575
2011 Term 78 3 8 5 3 0 3 83 8 36
2008 Indeterminate (permanent) 69 11 5 3 3 0 9 88 6 489
2008 Term 70 6 12 3 3 0 6 81 6 33

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 26 18 14 14 5 1 51 30 528
2019 Term 26 14 16 14 14 13 2 48 33 43
2018 Indeterminate (permanent) 16 29 18 17 14 5 2 48 33 596
2018 Term 13 35 22 7 12 10 2 54 21 48
2017 Indeterminate (permanent) 19 26 16 17 16 3 3 48 35 613
2017 Term 35 25 6 16 8 6 5 67 27 53
2017 Casual 35 9 0 18 0 9 29 71 29 11
2014 Indeterminate (permanent) 22 28 14 15 15 2 3 53 32 617
2014 Term 20 38 12 15 8 6 0 62 25 43

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 28 8 16 12 2 0 63 28 529
2019 Term 33 41 7 9 10 0 0 74 19 43
2018 Indeterminate (permanent) 30 31 8 16 14 1 0 62 31 596
2018 Term 39 30 7 12 12 0 0 69 25 48
2017 Indeterminate (permanent) 32 28 11 15 13 1 1 61 28 613
2017 Term 43 37 6 4 8 2 0 82 12 53
2017 Casual 64 9 9 9 0 9 0 80 10 11
2014 Indeterminate (permanent) 32 30 9 13 14 1 0 63 27 619
2014 Term 27 39 12 11 9 2 0 68 20 42

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 32 8 11 7 0 0 74 17 525
2019 Term 51 25 10 10 4 0 0 76 14 43
2018 Indeterminate (permanent) 37 37 9 11 6 0 0 74 17 595
2018 Term 52 23 13 7 6 0 0 74 13 48
2017 Indeterminate (permanent) 35 37 9 11 7 1 0 73 18 612
2017 Term 46 39 4 3 8 0 0 85 11 53
2017 Casual 73 18 0 0 9 0 0 91 9 11
2014 Indeterminate (permanent) 34 39 9 13 5 0 0 73 18 619
2014 Term 45 42 5 4 4 0 0 87 8 43

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 35 11 8 5 1 0 75 13 527
2019 Term 40 37 12 4 7 0 0 77 12 43
2018 Indeterminate (permanent) 35 40 11 8 5 1 0 76 13 596
2018 Term 40 37 13 2 4 2 2 80 6 48
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 25 18 6 4 1 4 70 11 529
2019 Term 52 15 16 2 7 0 7 73 10 44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 33 11 11 8 0 0 70 19 530
2019 Term 41 34 2 16 7 0 0 75 23 44
2018 Indeterminate (permanent) 35 33 13 12 7 0 0 68 19 599
2018 Term 41 22 17 11 8 0 0 63 19 48
2017 Indeterminate (permanent) 32 34 11 11 11 0 0 67 22 609
2017 Term 37 38 13 2 8 2 0 76 10 53
2017 Casual 53 38 9 0 0 0 0 91 0 11
2014 Indeterminate (permanent) 37 33 10 10 9 1 0 71 19 619
2014 Term 45 25 14 11 4 2 0 71 15 43
2011 Indeterminate (permanent) 27 42 12 13 6 0 0 69 18 574
2011 Term 27 53 11 6 3 0 0 80 8 36
2008 Indeterminate (permanent) 29 39 10 13 8 1 0 69 21 489
2008 Term 12 39 30 15 3 0 0 52 18 33

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 26 13 7 6 1 0 74 13 529
2019 Term 62 18 4 5 11 0 0 80 16 44
2018 Indeterminate (permanent) 45 29 12 6 6 2 0 75 12 597
2018 Term 47 32 15 2 2 2 0 80 4 48
2017 Indeterminate (permanent) 43 28 12 7 8 2 0 73 15 613
2017 Term 60 22 6 4 6 2 0 84 10 52
2017 Casual 72 18 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 46 26 8 10 7 2 1 74 17 619
2014 Term 69 18 9 2 0 2 0 89 2 43
2011 Indeterminate (permanent) 40 32 13 9 5 2 0 73 14 574
2011 Term 39 34 19 5 3 0 0 73 8 36
2008 Indeterminate (permanent) 38 33 11 9 6 3 1 73 15 489
2008 Term 36 24 33 3 3 0 0 61 6 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 30 11 11 8 0 1 70 19 527
2019 Term 44 27 4 9 11 5 0 74 21 44
2018 Indeterminate (permanent) 41 28 12 12 7 1 0 70 19 597
2018 Term 47 31 15 4 2 0 0 79 6 48
2017 Indeterminate (permanent) 37 30 11 11 9 1 0 68 20 611
2017 Term 53 29 8 4 6 0 0 82 10 53
2017 Casual 64 26 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 37 30 10 11 10 1 1 69 21 618
2014 Term 51 27 14 4 2 2 0 80 6 43
2011 Indeterminate (permanent) 35 34 12 11 7 0 0 69 19 575
2011 Term 30 36 17 8 5 0 3 69 14 36
2008 Indeterminate (permanent) 34 33 10 12 9 1 0 68 22 489
2008 Term 18 39 21 18 3 0 0 58 21 33

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 82 8 4 1 2 0 3 93 3 526
2019 Term 87 4 2 2 0 0 4 95 2 44
2017 Indeterminate (permanent) 81 9 4 1 2 0 3 93 2 612
2017 Term 90 10 0 0 0 0 0 100 0 53
2017 Casual 91 9 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 80 7 3 1 3 0 4 92 5 619
2014 Term 84 9 2 0 2 0 2 95 2 43
2011 Indeterminate (permanent) 80 8 4 0 2 1 5 93 3 576
2011 Term 72 17 3 3 3 3 0 91 6 36
2008 Indeterminate (permanent) 81 4 3 1 2 1 7 92 4 488
2008 Term 82 3 9 3 0 0 3 88 3 33

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 20 7 4 6 2 2 83 10 527
2019 Term 58 7 11 9 11 5 0 67 21 44
2017 Indeterminate (permanent) 49 23 9 6 7 4 2 77 14 612
2017 Term 52 9 13 6 8 6 6 69 16 53
2017 Casual 64 9 0 0 0 19 9 100 0 11
2014 Indeterminate (permanent) 48 25 7 6 8 2 3 77 15 619
2014 Term 46 24 2 5 9 12 2 81 16 43
2011 Indeterminate (permanent) 49 27 8 6 6 2 2 79 13 576
2011 Term 47 27 11 3 3 3 6 81 6 36

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 20 11 4 5 1 0 80 9 529
2019 Term 62 11 9 9 9 0 0 73 18 44
2018 Indeterminate (permanent) 54 26 10 4 6 1 0 81 10 595
2018 Term 59 26 7 4 2 2 0 87 6 48
2017 Indeterminate (permanent) 51 24 10 6 7 2 1 77 13 613
2017 Term 66 13 10 4 8 0 0 78 12 53
2017 Casual 91 9 0 0 0 0 0 100 0 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 28 9 8 8 0 0 75 15 530
2019 Term 51 29 7 5 9 0 0 80 13 44
2018 Indeterminate (permanent) 48 27 11 7 7 0 0 74 14 596
2018 Term 49 36 8 2 4 0 0 85 6 48
2017 Indeterminate (permanent) 47 25 11 8 9 0 0 72 17 612
2017 Term 59 17 8 8 8 0 0 76 16 53
2017 Casual 100 0 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 49 27 10 7 7 0 0 76 14 619
2014 Term 47 43 2 5 2 2 0 91 6 43
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 30 12 9 8 4 0 69 18 530
2019 Term 60 22 7 9 2 0 0 82 11 44
2018 Indeterminate (permanent) 37 28 16 8 7 5 0 68 16 598
2018 Term 54 22 14 2 6 2 0 77 9 48
2017 Indeterminate (permanent) 36 31 13 7 7 5 0 71 15 613
2017 Term 58 25 9 4 4 0 0 83 8 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 39 28 14 8 6 4 0 70 15 619
2014 Term 57 36 5 0 0 2 0 95 0 43
2011 Indeterminate (permanent) 38 28 16 8 7 4 0 69 15 575
2011 Term 39 47 8 0 3 3 0 89 3 36

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 31 13 12 12 1 0 63 24 530
2019 Term 45 23 11 12 9 0 0 68 21 43
2018 Indeterminate (permanent) 29 31 15 12 12 1 0 61 24 594
2018 Term 39 40 6 4 10 0 0 79 14 48
2017 Indeterminate (permanent) 31 31 13 13 12 1 0 62 25 612
2017 Term 50 23 10 10 6 2 0 74 16 53
2017 Casual 91 9 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 30 30 14 13 11 1 0 61 24 619
2014 Term 44 41 7 5 0 2 0 87 6 43
2011 Indeterminate (permanent) 27 34 14 11 11 3 0 62 23 574
2011 Term 43 43 6 3 3 3 0 88 6 35
2008 Indeterminate (permanent) 24 32 12 15 15 1 0 57 30 488
2008 Term 30 45 12 6 6 0 0 76 12 33

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 30 15 15 13 3 0 55 29 529
2019 Term 40 23 13 16 2 7 0 67 19 44
2018 Indeterminate (permanent) 21 28 18 16 14 3 0 50 31 594
2018 Term 33 33 17 2 11 4 0 69 13 48
2017 Indeterminate (permanent) 20 30 17 15 13 4 0 52 30 612
2017 Term 37 22 15 7 12 6 0 63 21 53
2017 Casual 73 18 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 20 28 16 18 13 4 0 51 33 617
2014 Term 33 32 9 17 0 9 0 71 19 43
2011 Indeterminate (permanent) 15 32 19 18 11 5 0 50 30 575
2011 Term 17 50 16 6 3 8 0 73 9 36
2008 Indeterminate (permanent) 15 28 15 21 14 5 1 46 38 488
2008 Term 27 48 6 9 9 0 0 76 18 33

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 30 15 16 16 2 0 51 33 530
2019 Term 40 25 13 7 15 0 0 65 22 44
2018 Indeterminate (permanent) 17 29 16 19 18 1 0 47 37 598
2018 Term 33 29 13 10 13 2 0 63 23 48
2017 Indeterminate (permanent) 16 31 13 21 16 2 0 48 38 609
2017 Term 37 25 13 15 8 2 0 64 23 52
2017 Casual 46 44 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 17 31 17 17 15 3 0 49 33 618
2014 Term 24 36 11 19 0 9 0 66 21 43
2011 Indeterminate (permanent) 16 33 16 19 12 3 0 51 33 574
2011 Term 22 41 14 3 5 14 0 74 9 36
2008 Indeterminate (permanent) 18 32 14 21 13 3 0 51 35 488
2008 Term 24 39 9 18 6 3 0 66 25 33

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 13 9 6 11 13 6 68 21 529
2019 Term 32 14 7 2 13 25 7 67 22 44
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 39 16 9 8 1 0 66 17 526
2019 Term 48 30 16 4 2 0 0 78 7 44
2018 Indeterminate (permanent) 21 40 20 11 7 1 0 62 17 598
2018 Term 33 46 11 4 4 2 0 80 9 48
2017 Indeterminate (permanent) 23 37 21 10 8 1 0 61 18 609
2017 Term 40 33 17 10 0 0 0 73 10 53
2017 Casual 53 17 9 0 0 10 11 89 0 11
2014 Indeterminate (permanent) 24 40 19 8 6 3 0 66 15 619
2014 Term 40 36 13 8 0 2 0 78 9 43
2011 Indeterminate (permanent) 21 39 21 11 4 3 0 62 16 576
2011 Term 42 31 19 3 3 3 0 74 6 36

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 31 22 18 14 3 0 45 33 524
2019 Term 25 32 14 16 9 4 0 60 26 44

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 34 11 9 8 1 0 71 18 528
2019 Term 59 20 7 7 5 2 0 81 12 44
2018 Indeterminate (permanent) 36 35 11 9 7 1 0 72 17 595
2018 Term 39 38 9 4 2 6 2 84 6 48
2017 Indeterminate (permanent) 40 32 11 8 5 2 1 75 14 610
2017 Term 51 35 2 2 4 4 2 92 6 53
2017 Casual 64 36 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 48 32 8 7 3 2 0 82 10 619
2014 Term 63 26 2 8 0 0 0 89 8 43
2011 Indeterminate (permanent) 46 31 8 7 5 3 1 79 13 574
2011 Term 34 42 11 6 3 3 3 80 9 36
2008 Indeterminate (permanent) 37 35 9 10 4 3 0 75 15 487
2008 Term 24 48 9 6 6 6 0 77 13 33

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 31 17 8 8 0 0 67 16 523
2019 Term 46 27 16 7 4 0 0 73 11 44
2018 Indeterminate (permanent) 30 35 22 8 7 0 0 64 14 597
2018 Term 43 32 9 8 4 4 0 79 12 48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 21 15 16 21 9 1 43 41 527
2019 Term 27 9 14 16 14 18 2 45 37 43
2018 Indeterminate (permanent) 15 22 16 19 20 7 1 40 43 593
2018 Term 21 15 18 11 14 19 2 45 32 47
2017 Indeterminate (permanent) 14 19 14 19 20 12 2 39 45 611
2017 Term 22 25 15 10 10 15 3 57 24 53
2017 Casual 44 0 9 0 0 38 9 83 0 11
2014 Indeterminate (permanent) 16 20 14 19 19 10 2 41 43 619
2014 Term 11 28 14 22 7 16 2 48 35 43
2011 Indeterminate (permanent) 15 18 20 14 18 12 3 38 38 576
2011 Term 25 14 22 8 0 26 6 56 12 36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 27 16 18 19 1 0 47 37 528
2019 Term 36 25 12 13 14 0 0 61 27 44
2018 Indeterminate (permanent) 16 26 18 20 18 2 0 43 39 600
2018 Term 41 28 8 13 10 0 0 69 23 48
2017 Indeterminate (permanent) 17 29 14 18 19 2 0 48 38 612
2017 Term 45 28 13 8 4 2 0 74 12 53
2017 Casual 29 44 0 0 0 27 0 100 0 11
2014 Indeterminate (permanent) 17 32 16 18 16 2 0 50 34 618
2014 Term 25 35 8 20 9 2 0 62 30 43
2011 Indeterminate (permanent) 23 29 16 16 15 1 1 53 31 575
2011 Term 28 34 11 22 3 3 0 64 25 36
2008 Indeterminate (permanent) 14 35 18 16 16 1 0 49 33 487
2008 Term 6 55 15 15 6 3 0 63 22 33

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 22 12 18 28 1 2 40 48 530
2019 Term 32 25 20 4 11 2 5 61 17 44
2018 Indeterminate (permanent) 13 21 12 20 31 1 2 35 53 598
2018 Term 25 23 17 11 17 2 6 52 30 48
2017 Indeterminate (permanent) 15 22 13 16 31 2 1 38 48 613
2017 Term 33 28 9 13 12 0 5 64 26 53
2017 Casual 18 9 8 9 9 27 20 50 34 11
2014 Indeterminate (permanent) 13 18 15 18 30 2 4 33 51 617
2014 Term 27 32 7 17 11 6 0 63 30 43
2011 Indeterminate (permanent) 13 25 13 19 26 2 2 39 47 574
2011 Term 15 36 25 11 11 3 0 52 22 36
2008 Indeterminate (permanent) 11 26 14 21 24 2 1 39 47 487
2008 Term 3 27 21 27 15 6 0 32 45 33

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 21 14 6 5 2 3 74 11 527
2019 Term 44 22 15 2 7 5 5 73 10 44

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 61 8 6 4 6 2 13 82 12 529
2019 Term 63 14 10 0 2 5 7 87 3 43

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 26 17 8 10 1 2 64 18 528
2019 Term 41 18 32 0 5 2 2 62 5 44

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 24 16 10 11 2 3 62 22 527
2019 Term 48 20 23 0 5 2 2 71 5 44

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 15 14 14 18 2 2 51 34 525
2019 Term 60 7 16 5 5 5 3 72 10 43

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 72 10 6 2 2 3 5 88 5 522
2019 Term 84 2 2 0 2 5 5 95 3 44

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 72 9 4 4 3 5 3 88 8 526
2019 Term 88 2 2 0 0 5 2 98 0 44

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 77 6 2 1 2 2 8 93 4 523
2019 Term 80 4 0 0 2 5 9 97 3 44

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 38 16 15 7 2 0 61 23 530
2019 Term 17 38 25 7 7 7 0 59 15 44
2018 Indeterminate (permanent) 19 33 22 13 10 3 0 53 24 596
2018 Term 16 43 15 16 4 4 2 62 22 48
2017 Indeterminate (permanent) 18 34 19 13 12 4 0 54 26 612
2017 Term 30 31 27 5 6 0 0 61 12 53
2017 Casual 55 9 18 9 0 10 0 70 10 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 37 14 8 9 2 0 69 17 527
2019 Term 31 37 14 5 7 7 0 73 12 43
2018 Indeterminate (permanent) 33 37 14 8 7 2 0 71 15 596
2018 Term 41 38 11 2 6 2 0 80 9 48
2017 Indeterminate (permanent) 30 39 13 9 5 2 0 71 15 613
2017 Term 46 38 4 4 4 4 0 87 8 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 37 36 13 6 5 3 0 75 11 619
2014 Term 46 31 16 7 0 0 0 77 7 43
2011 Indeterminate (permanent) 32 37 15 7 6 3 0 72 13 576
2011 Term 41 42 9 5 0 3 0 86 6 36

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 31 15 5 7 4 0 72 12 526
2019 Term 53 20 13 7 4 2 0 75 11 44
2018 Indeterminate (permanent) 32 34 17 6 6 5 0 69 13 598
2018 Term 33 34 13 11 4 6 0 71 16 48
2017 Indeterminate (permanent) 31 31 19 5 7 7 0 67 13 613
2017 Term 41 28 12 4 10 4 2 73 15 53
2017 Casual 63 18 0 0 0 20 0 100 0 11
2014 Indeterminate (permanent) 39 31 17 4 3 5 0 74 8 618
2014 Term 38 35 13 7 0 7 0 78 8 43

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 33 7 8 6 0 0 78 14 528
2019 Term 55 27 5 9 4 0 0 82 13 44
2018 Indeterminate (permanent) 43 37 8 6 6 0 0 79 12 597
2018 Term 57 33 4 4 2 0 0 89 6 48
2017 Indeterminate (permanent) 43 36 8 6 6 0 0 80 12 612
2017 Term 56 30 2 4 6 2 0 88 10 53
2017 Casual 73 27 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 48 34 7 5 6 0 0 82 11 617
2014 Term 50 45 2 0 4 0 0 95 4 43
2011 Indeterminate (permanent) 42 38 9 6 5 0 0 80 11 573
2011 Term 53 35 8 3 0 0 0 89 3 36
2008 Indeterminate (permanent) 37 36 9 9 8 0 0 74 17 489
2008 Term 39 48 6 3 3 0 0 88 6 33

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 29 15 13 10 1 0 62 23 528
2019 Term 44 27 12 11 7 0 0 71 18 44
2018 Indeterminate (permanent) 28 35 16 10 10 0 0 64 20 597
2018 Term 41 35 11 6 8 0 0 75 14 48
2017 Indeterminate (permanent) 31 33 16 9 9 1 0 65 18 613
2017 Term 46 32 8 10 4 0 0 78 14 52
2017 Casual 82 9 0 9 0 0 0 91 9 11
2014 Indeterminate (permanent) 31 34 13 14 7 1 0 66 21 617
2014 Term 41 46 7 6 0 0 0 87 6 43
2011 Indeterminate (permanent) 31 37 14 10 7 1 0 69 17 575
2011 Term 45 40 11 3 3 0 0 84 5 36

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 33 14 12 10 0 0 64 22 529
2019 Term 46 24 12 9 9 0 0 71 18 44
2018 Indeterminate (permanent) 28 36 14 13 10 0 0 64 22 594
2018 Term 43 38 9 4 6 0 0 81 11 48
2017 Indeterminate (permanent) 32 35 14 10 10 1 0 67 19 613
2017 Term 51 26 11 10 2 0 0 76 12 52
2017 Casual 82 9 0 9 0 0 0 91 9 11
2014 Indeterminate (permanent) 31 34 13 13 8 0 0 65 21 618
2014 Term 46 46 0 8 0 0 0 92 8 43
2011 Indeterminate (permanent) 29 40 12 12 6 1 0 70 18 575
2011 Term 41 37 14 3 6 0 0 78 8 36
2008 Indeterminate (permanent) 25 39 13 15 8 0 0 65 23 488
2008 Term 24 55 12 6 3 0 0 79 9 33

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 22 16 13 11 3 1 58 25 530
2019 Term 41 18 23 7 7 4 0 63 14 44
2018 Indeterminate (permanent) 29 27 16 14 10 3 1 58 25 599
2018 Term 38 28 13 13 6 2 0 67 19 48
2017 Indeterminate (permanent) 32 25 17 11 11 5 1 60 23 612
2017 Term 44 27 14 8 4 3 0 73 13 52
2017 Casual 45 18 0 0 9 9 20 88 12 11
2014 Indeterminate (permanent) 36 24 13 12 10 4 1 63 23 618
2014 Term 53 22 13 2 5 5 0 79 8 43
2011 Indeterminate (permanent) 33 28 14 10 9 5 1 65 20 575
2011 Term 47 31 6 3 8 6 0 83 11 36
2008 Indeterminate (permanent) 31 28 13 12 6 8 1 65 20 489
2008 Term 15 55 18 9 0 3 0 72 9 33
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 18 39 43 528
2019 Term 23 50 27 44
2018 Indeterminate (permanent) 19 38 42 598
2018 Term 12 44 44 48
2017 Indeterminate (permanent) 19 46 34 612
2017 Term 15 56 29 53
2017 Casual 36 47 17 11
2014 Indeterminate (permanent) 17 49 34 617
2014 Term 25 60 16 43
2011 Indeterminate (permanent) 17 50 33 577
2011 Term 22 45 33 36

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 11 13 51 14 0 10 99
2017 Indeterminate (permanent) 10 10 42 25 1 13 119
2014 Indeterminate (permanent) 18 9 44 22 9999 8 111
2014 Term 0 9 9 50 9999 32 10
2011 Indeterminate (permanent) 17 18 32 26 9999 7 102
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 45 8 8 3 0 2 82 10 529
2019 Term 23 45 9 12 11 0 0 68 23 44

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 26 12 6 3 3 2 79 9 528
2019 Term 52 20 7 4 0 16 0 87 5 44
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 16 84 529
2019 Term 21 79 44
2018 Indeterminate (permanent) 17 83 597
2018 Term 11 89 48

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 530
2019 Term 25 75 44

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 14 17 11 15 24 4 40 36 528
2019 Term 14 7 18 2 13 38 7 38 29 44
2018 Indeterminate (permanent) 13 17 19 11 13 22 4 41 32 592
2018 Term 12 15 16 13 8 26 10 43 32 47
2017 Indeterminate (permanent) 13 17 18 10 12 24 7 43 31 613
2017 Term 19 11 12 8 4 27 18 56 23 53
2017 Casual 0 18 17 0 0 46 19 50 0 11
2014 Indeterminate (permanent) 13 16 20 9 10 28 4 42 29 618
2014 Term 4 16 20 7 2 42 9 42 18 43

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 28 17 11 9 7 1 60 22 530
2019 Term 32 25 14 9 7 13 0 66 18 44
2018 Indeterminate (permanent) 26 28 18 12 8 7 1 59 21 596
2018 Term 38 26 16 9 4 7 2 70 13 47
2017 Indeterminate (permanent) 24 36 18 7 8 7 0 65 15 613
2017 Term 44 25 13 6 2 4 5 77 9 53
2017 Casual 28 36 0 0 0 36 0 100 0 11
2014 Indeterminate (permanent) 22 25 21 8 8 14 1 55 19 617
2014 Term 18 31 20 9 2 19 2 61 14 43
2011 Indeterminate (permanent) 31 30 16 7 6 10 1 68 15 575
2011 Term 28 25 30 3 3 9 3 60 6 36
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 528
2018 Indeterminate (permanent) 9 91 597

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 527

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 12 20 5 9 30 7 46 22 528
2019 Term 16 4 18 0 2 52 7 51 5 44
2018 Indeterminate (permanent) 15 15 23 5 8 28 6 46 19 595
2018 Term 17 13 19 8 2 32 10 50 18 48
2017 Indeterminate (permanent) 14 13 22 4 5 32 9 47 16 611
2017 Term 10 18 10 0 10 41 11 59 21 53
2017 Casual 9 9 17 0 0 56 9 50 0 11
2014 Indeterminate (permanent) 12 13 24 4 4 37 6 44 14 618
2014 Term 11 15 17 0 0 51 5 60 0 43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 26 16 7 6 9 1 67 15 529
2019 Term 44 12 18 0 2 23 2 73 3 44
2018 Indeterminate (permanent) 29 28 20 5 6 10 1 65 13 597
2018 Term 37 30 8 11 0 13 2 78 13 48
2017 Indeterminate (permanent) 27 31 20 4 5 12 2 66 11 608
2017 Term 44 29 6 0 8 10 4 84 9 53
2017 Casual 44 18 0 0 0 38 0 100 0 11
2014 Indeterminate (permanent) 26 26 20 4 4 18 1 65 10 617
2014 Term 36 31 8 0 0 23 2 89 0 43
2011 Indeterminate (permanent) 36 32 14 3 2 13 0 78 7 573
2011 Term 36 28 14 0 3 20 0 79 3 36
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 25 25 15 14 0 1 46 29 530
2019 Term 17 31 11 18 23 0 0 47 41 43
2018 Indeterminate (permanent) 17 22 22 18 19 0 2 40 38 600
2018 Term 14 25 24 15 22 0 0 39 37 48
2017 Indeterminate (permanent) 21 23 21 17 14 0 3 46 32 610
2017 Term 13 19 12 24 32 0 0 32 56 53
2017 Casual 8 44 18 11 19 0 0 53 29 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 18 27 21 25 0 0 27 46 529
2019 Term 15 16 20 18 31 0 0 31 49 44
2018 Indeterminate (permanent) 10 18 31 17 23 0 1 28 41 600
2018 Term 20 18 30 17 15 0 0 38 32 48
2017 Indeterminate (permanent) 8 21 27 24 19 0 1 29 44 612
2017 Term 19 13 34 22 12 0 0 32 34 53
2017 Casual 28 35 28 9 0 0 0 64 9 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 33 23 12 9 1 1 55 21 526
2019 Term 34 25 20 14 7 0 0 59 21 43
2018 Indeterminate (permanent) 19 35 26 12 6 0 2 55 18 596
2018 Term 30 36 22 8 4 0 0 66 12 48
2017 Indeterminate (permanent) 21 32 25 10 7 1 3 56 18 607
2017 Term 40 24 13 12 10 0 2 65 22 53
2017 Casual 46 28 27 0 0 0 0 73 0 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 19 18 21 31 0 0 30 52 527
2019 Term 17 20 7 22 29 5 0 39 54 44
2018 Indeterminate (permanent) 12 20 21 18 27 0 2 33 46 597
2018 Term 22 25 21 13 17 2 0 48 31 48
2017 Indeterminate (permanent) 13 22 24 17 22 1 1 36 40 610
2017 Term 19 21 26 15 14 2 2 42 30 53
2017 Casual 18 35 28 0 0 0 19 66 0 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 22 20 11 16 0 3 51 28 530
2019 Term 31 16 15 15 20 2 0 48 36 44
2018 Indeterminate (permanent) 28 20 20 11 16 0 5 51 28 595
2018 Term 39 21 20 5 11 0 4 63 16 47
2017 Indeterminate (permanent) 25 24 19 12 13 1 7 53 27 611
2017 Term 28 15 18 13 16 2 7 48 32 53
2017 Casual 35 36 10 0 0 9 11 88 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 27 22 13 19 0 0 46 32 529
2019 Term 31 18 15 18 18 0 0 49 35 44
2018 Indeterminate (permanent) 19 24 24 15 16 0 1 44 32 598
2018 Term 31 15 31 10 11 2 0 46 22 48
2017 Indeterminate (permanent) 19 27 25 16 12 0 0 47 28 609
2017 Term 29 25 20 16 10 0 0 54 26 52
2017 Casual 46 27 19 9 0 0 0 72 9 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 35 20 10 8 0 0 62 18 525
2019 Term 45 22 23 4 4 0 0 68 9 43
2018 Indeterminate (permanent) 26 30 22 14 7 1 1 57 21 598
2018 Term 48 26 18 2 4 0 2 75 7 47
2017 Indeterminate (permanent) 27 30 22 11 7 0 2 58 19 608
2017 Term 42 27 14 6 10 0 0 69 16 52
2017 Casual 56 35 0 9 0 0 0 91 9 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 31 20 10 6 0 1 64 16 526
2019 Term 56 26 9 2 7 0 0 82 9 43
2018 Indeterminate (permanent) 31 34 20 9 5 0 1 66 14 595
2018 Term 44 32 16 6 2 0 0 76 8 47
2017 Indeterminate (permanent) 33 35 17 9 5 1 1 69 13 609
2017 Term 55 19 16 2 4 2 2 77 6 52
2017 Casual 54 18 9 9 0 0 11 80 10 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 30 19 8 5 0 0 68 13 525
2019 Term 54 21 14 7 4 0 0 75 12 43
2018 Indeterminate (permanent) 36 32 19 7 5 0 1 69 12 596
2018 Term 50 22 15 11 2 0 0 72 13 46
2017 Indeterminate (permanent) 40 32 13 7 6 0 1 73 13 608
2017 Term 57 15 14 6 8 0 0 72 14 52
2017 Casual 37 45 9 9 0 0 0 82 9 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 25 17 7 11 0 0 64 18 523
2019 Term 46 26 11 7 9 0 0 72 16 42

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 28 20 8 7 1 0 64 16 524
2019 Term 47 26 18 2 4 0 2 75 7 43
2018 Indeterminate (permanent) 32 28 23 9 5 1 2 61 15 593
2018 Term 38 36 17 4 0 0 4 78 5 47
2017 Indeterminate (permanent) 30 36 20 9 4 0 1 67 13 608
2017 Term 62 14 12 10 2 0 0 75 12 52
2017 Casual 56 18 18 9 0 0 0 73 9 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 25 15 6 4 0 1 75 10 525
2019 Term 63 21 13 0 0 0 2 86 0 43
2018 Indeterminate (permanent) 50 23 15 5 5 1 1 75 10 594
2018 Term 51 27 15 4 0 0 2 80 5 47
2017 Indeterminate (permanent) 52 25 12 7 4 0 1 77 11 611
2017 Term 63 19 12 3 2 0 0 82 5 53
2017 Casual 72 18 0 0 0 0 11 100 0 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 70 12 6 2 2 1 6 88 5 526
2019 Term 86 5 5 2 0 0 2 93 2 42
2018 Indeterminate (permanent) 68 14 7 2 2 1 6 87 5 597
2018 Term 78 13 7 2 0 0 0 91 2 46

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 12 8 5 6 0 1 81 11 529
2019 Term 75 12 4 4 0 5 0 91 5 44
2018 Indeterminate (permanent) 65 14 7 7 4 1 3 82 11 596
2018 Term 76 7 7 6 4 0 0 83 10 47
2017 Indeterminate (permanent) 67 14 6 5 4 1 2 84 10 612
2017 Term 73 10 7 2 4 0 4 86 6 53
2017 Casual 91 0 9 0 0 0 0 91 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 28 15 4 4 0 1 78 8 529
2019 Term 59 25 7 2 2 2 2 88 5 44
2018 Indeterminate (permanent) 39 36 15 6 4 0 1 76 9 598
2018 Term 51 30 11 4 2 0 2 83 6 47
2017 Indeterminate (permanent) 43 32 15 6 3 0 1 76 10 609
2017 Term 63 16 16 2 0 0 4 82 2 53
2017 Casual 73 9 9 9 0 0 0 82 9 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 21 12 6 6 1 1 75 12 527
2019 Term 66 2 13 7 7 2 2 72 14 44
2018 Indeterminate (permanent) 49 23 14 6 7 0 1 72 13 594
2018 Term 74 9 9 4 2 0 2 84 6 47
2017 Indeterminate (permanent) 55 21 10 6 7 1 1 77 13 613
2017 Term 73 13 4 6 4 0 0 86 10 53
2017 Casual 100 0 0 0 0 0 0 100 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 14 7 3 2 0 22 85 6 526
2019 Term 67 2 2 0 0 2 26 97 0 43
2018 Indeterminate (permanent) 46 16 8 4 1 0 25 83 6 592
2018 Term 74 6 0 2 0 0 18 97 3 46
2017 Indeterminate (permanent) 50 14 8 2 1 0 24 84 5 610
2017 Term 73 12 0 0 0 0 15 100 0 53
2017 Casual 80 0 9 0 0 0 11 90 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 20 12 3 1 0 4 83 4 528
2019 Term 66 13 11 4 0 2 2 84 5 44
2018 Indeterminate (permanent) 52 24 14 5 1 0 5 80 6 593
2018 Term 70 18 8 2 0 0 2 90 2 47
2017 Indeterminate (permanent) 56 24 10 4 1 1 5 85 5 608
2017 Term 69 19 6 2 0 0 4 92 2 52
2017 Casual 100 0 0 0 0 0 0 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 83 9 2 1 2 0 3 96 2 528
2019 Term 21 23 30 9 16 0 0 45 26 43
2018 Indeterminate (permanent) 74 16 3 1 2 0 4 93 3 595
2018 Term 24 17 10 20 27 0 2 42 48 47
2017 Indeterminate (permanent) 80 11 3 1 1 1 3 95 2 611
2017 Term 37 20 25 2 15 0 0 57 17 53
2017 Casual 17 27 18 20 9 9 0 48 32 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 26 14 2 2 0 1 82 5 528
2019 Term 60 18 16 2 0 2 2 81 2 44
2018 Indeterminate (permanent) 49 29 15 3 3 0 2 79 6 594
2018 Term 62 19 17 2 0 0 0 81 2 47
2017 Indeterminate (permanent) 49 30 12 4 2 0 2 81 6 610
2017 Term 53 34 11 0 2 0 0 87 2 53
2017 Casual 82 9 0 9 0 0 0 91 9 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 23 41 17 12 0 0 30 29 530
2019 Term 7 26 34 22 11 0 0 33 33 44
2018 Indeterminate (permanent) 7 24 39 20 10 0 0 30 30 599
2018 Term 14 31 30 11 13 0 2 46 24 48
2017 Indeterminate (permanent) 6 20 42 20 11 1 1 26 31 612
2017 Term 12 27 32 16 12 0 0 40 28 53
2017 Casual 28 44 28 0 0 0 0 72 0 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 24 38 15 6 0 0 21 41 527
2019 Term 18 32 22 24 5 0 0 29 49 44
2018 Indeterminate (permanent) 14 26 38 16 5 0 0 22 40 588
2018 Term 19 13 33 19 16 0 0 35 32 48
2017 Indeterminate (permanent) 10 24 44 15 6 0 0 22 34 607
2017 Term 14 22 32 19 14 0 0 32 36 53
2017 Casual 0 27 19 27 27 0 0 54 27 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 41 16 11 6 1 0 67 17 527
2019 Term 31 27 22 14 7 0 0 58 20 44
2018 Indeterminate (permanent) 24 43 16 10 5 1 0 68 16 598
2018 Term 28 38 17 8 7 2 0 68 15 48
2017 Indeterminate (permanent) 16 40 17 13 10 3 0 58 24 611
2017 Term 24 29 13 19 8 5 2 56 29 53
2017 Casual 17 9 0 18 0 56 0 60 40 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 33 15 17 17 2 0 50 35 529
2019 Term 31 16 23 18 13 0 0 46 31 44
2018 Indeterminate (permanent) 17 30 20 18 13 2 0 48 32 596
2018 Term 34 30 17 10 9 0 0 64 19 48
2017 Indeterminate (permanent) 12 37 18 17 14 2 0 50 32 612
2017 Term 33 19 17 15 12 4 0 54 29 53
2017 Casual 35 27 9 0 0 19 11 87 0 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 530
2019 Term 9 91 44
2017 Indeterminate (permanent) 20 80 611
2017 Term 14 86 53
2014 Indeterminate (permanent) 15 85 619
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 29 19 11 12 2 0 27 73 530
2019 Term 19 18 25 16 18 5 0 20 80 44
2018 Indeterminate (permanent) 31 21 20 12 12 3 0 32 68 599
2018 Term 17 26 22 13 21 0 0 17 83 46
2017 Indeterminate (permanent) 32 21 19 10 13 4 1 33 67 612
2017 Term 19 13 19 15 34 0 0 19 81 53
2017 Casual 36 18 0 17 29 0 0 36 64 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 381
2019 Term 64 36 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 41 59 379
2019 Term 43 57 33
2018 Indeterminate (permanent) 32 68 394
2018 Term 48 52 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 23 17 17 25 1 6 36 46 381
2019 Term 12 28 18 9 22 3 9 45 35 33
2018 Indeterminate (permanent) 9 21 17 17 25 1 10 34 47 395
2018 Term 17 11 32 15 16 3 6 31 34 38
2017 Indeterminate (permanent) 11 22 14 18 23 1 10 37 47 384
2017 Term 12 16 20 22 24 5 0 30 49 42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 3 7 15 16 50 2 7 11 72 380
2019 Term 6 6 18 12 55 0 3 12 69 33
2018 Indeterminate (permanent) 2 5 14 16 54 1 7 8 76 395
2018 Term 5 16 13 24 42 0 0 21 66 38
2017 Indeterminate (permanent) 1 9 10 13 57 1 10 11 77 385
2017 Term 2 10 7 22 53 0 7 13 80 43

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 17 14 7 11 0 9 65 19 527
2019 Term 44 23 7 7 5 5 9 78 13 43
2018 Indeterminate (permanent) 46 12 14 8 9 1 10 66 19 597
2018 Term 45 12 19 3 10 2 7 64 15 48
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