2019 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	22	48	2	17	11	70	28	54
2019	EC-03	10	47	3	23	17	57	40	30
2017	EC	32	50	2	6	11	82	17	66
2017	EC-03	34	48	0	3	14	83	17	35
2017	EC-04	15	54	0	15	15	69	31	13
2014	EC	28	38	5	21	9	65	29	58
2014	EC-02	60	20	0	10	10	80	20	10
2014	EC-03	12	44	12	24	8	56	32	25
2014	EC-04	20	50	0	20	10	70	30	10
2011	EC	36	38	4	13	9	74	21	47
2011	EC-01	40	60	0	0	0	100	0	10
2011	EC-03	25	40	5	20	10	65	30	20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	73	15	4	2	4	4	91	6	55
2019	EC-03	81	6	3	0	3	6	93	3	31
2017	EC	75	12	8	2	2	2	89	3	65
2017	EC-03	83	11	6	0	0	0	94	0	35
2017	EC-04	67	17	0	8	8	0	83	17	12
2014	EC	69	22	3	3	2	0	91	5	58
2014	EC-02	80	20	0	0	0	0	100	0	10
2014	EC-03	76	20	4	0	0	0	96	0	25
2014	EC-04	50	40	0	0	10	0	90	10	10
2011	EC	72	17	6	2	0	2	91	2	47
2011	EC-01	70	20	0	10	0	0	90	10	10
2011	EC-03	65	25	10	0	0	0	90	0	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	36	22	5	18	16	2	59	35	55
2019	EC-03	29	23	3	26	19	0	52	45	31
2017	EC	41	23	8	17	12	0	64	29	66
2017	EC-03	32	26	6	20	17	0	57	37	35
2017	EC-04	46	31	0	15	8	0	77	23	13
2014	EC	33	31	10	10	16	0	64	26	58
2014	EC-02	50	40	0	0	10	0	90	10	10
2014	EC-03	24	24	8	20	24	0	48	44	25
2014	EC-04	50	30	20	0	0	0	80	0	10
2011	EC	43	26	17	11	2	0	70	13	46
2011	EC-01	50	20	10	20	0	0	70	20	10
2011	EC-03	32	37	21	11	0	0	68	11	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	16	33	15	22	15	0	49	36	55
2019	EC-03	10	26	16	26	23	0	35	48	31
2018	EC	23	38	10	13	16	0	61	29	69
2018	EC-03	9	36	6	24	24	0	45	48	33
2018	EC-04	17	58	8	0	17	0	75	17	12
2017	EC	29	30	7	18	15	0	59	33	66
2017	EC-03	17	37	6	23	17	0	54	40	35
2017	EC-04	31	23	15	8	23	0	54	31	13
2014	EC	16	43	12	9	19	2	60	28	58
2014	EC-02	30	50	10	0	0	10	89	0	10
2014	EC-03	8	40	8	20	24	0	48	44	25
2014	EC-04	10	40	20	0	30	0	50	30	10
2011	EC	21	38	21	13	4	2	61	17	47
2011	EC-01	30	20	40	10	0	0	50	10	10
2011	EC-03	15	50	15	15	0	5	68	16	20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	44	13	7	5	75	13	55
2019	EC-03	32	32	16	13	6	65	19	31
2017	EC	56	26	8	6	5	82	11	66
2017	EC-03	43	37	11	6	3	80	9	35
2017	EC-04	62	15	0	15	8	77	23	13
2014	EC	43	40	7	9	2	83	10	58
2014	EC-02	70	20	0	10	0	90	10	10
2014	EC-03	36	44	8	12	0	80	12	25
2014	EC-04	30	50	0	10	10	80	20	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	36	33	9	15	7	0	69	22	55
2019	EC-03	32	29	6	23	10	0	61	32	31
2018	EC	36	30	9	16	7	1	68	24	69
2018	EC-03	30	24	18	21	6	0	55	27	33
2018	EC-04	42	33	0	8	17	0	75	25	12
2017	EC	43	27	12	9	9	0	70	18	66
2017	EC-03	29	40	11	14	6	0	69	20	35
2017	EC-04	62	15	0	0	23	0	77	23	13
2014	EC	40	27	14	10	9	0	67	19	58
2014	EC-02	40	20	20	10	10	0	60	20	10
2014	EC-03	44	20	16	12	8	0	64	20	25
2014	EC-04	20	60	0	0	20	0	80	20	10
2011	EC	41	24	9	13	13	0	65	26	46
2011	EC-01	40	30	10	10	10	0	70	20	10
2011	EC-03	37	16	16	21	11	0	53	32	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	45	36	9	7	2	82	9	55
2019	EC-03	45	35	13	3	3	81	6	31
2018	EC	38	39	10	7	6	77	13	69
2018	EC-03	33	36	15	6	9	70	15	33
2018	EC-04	25	50	8	17	0	75	17	12
2017	EC	53	27	12	6	2	80	8	66
2017	EC-03	46	26	17	9	3	71	11	35
2017	EC-04	38	46	8	8	0	85	8	13
2014	EC	50	29	7	10	3	79	14	58
2014	EC-02	30	50	10	0	10	80	10	10
2014	EC-03	56	28	4	12	0	84	12	25
2014	EC-04	40	50	0	0	10	90	10	10
2011	EC	41	43	9	4	2	85	7	46
2011	EC-01	30	40	10	20	0	70	20	10
2011	EC-03	47	42	5	0	5	89	5	19

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	29	25	9	20	16	55	36	55
2019	EC-03	23	26	10	23	19	48	42	31
2018	EC	21	35	12	15	18	56	32	68
2018	EC-03	13	34	13	16	25	47	41	32
2018	EC-04	25	25	8	25	17	50	42	12
2017	EC	23	38	17	11	12	61	23	66
2017	EC-03	11	40	20	17	11	51	29	35
2017	EC-04	15	54	15	0	15	69	15	13
2014	EC	29	36	12	19	3	65	22	58
2014	EC-02	30	40	10	20	0	70	20	10
2014	EC-03	36	28	12	24	0	64	24	25
2014	EC-04	20	50	10	10	10	70	20	10
2011	EC	15	53	19	4	9	68	13	47
2011	EC-01	10	80	10	0	0	90	0	10
2011	EC-03	15	40	30	0	15	55	15	20

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	35	35	15	9	6	70	15	54
2019	EC-03	29	42	13	13	3	71	16	31
2018	EC	26	38	13	13	10	64	23	69
2018	EC-03	18	33	18	18	12	52	30	33
2018	EC-04	25	50	8	8	8	75	17	12
2017	EC	33	44	8	11	5	77	15	66
2017	EC-03	26	54	3	11	6	80	17	35
2017	EC-04	23	46	8	15	8	69	23	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	49	44	5	2	0	93	2	55
2019	EC-03	48	45	3	3	0	94	3	31
2018	EC	38	41	13	1	6	79	7	68
2018	EC-03	30	42	18	3	6	73	9	33
2018	EC-04	36	36	9	0	18	73	18	11
2017	EC	47	36	11	6	0	83	6	66
2017	EC-03	43	37	11	9	0	80	9	35
2017	EC-04	31	54	8	8	0	85	8	13
2014	EC	54	26	10	7	3	79	10	58
2014	EC-02	60	20	10	0	10	80	10	10
2014	EC-03	52	24	16	8	0	76	8	25
2014	EC-04	40	60	0	0	0	100	0	10
2011	EC	32	49	15	0	4	81	4	47
2011	EC-01	30	50	20	0	0	80	0	10
2011	EC-03	35	35	25	0	5	70	5	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	29	13	9	18	0	60	27	55
2019	EC-03	23	35	13	10	19	0	58	29	31
2018	EC	22	35	12	16	14	1	57	31	69
2018	EC-03	21	24	15	21	18	0	45	39	33
2018	EC-04	8	50	8	25	8	0	58	33	12
2017	EC	27	39	11	6	17	0	67	23	66
2017	EC-03	20	46	9	11	14	0	66	26	35
2017	EC-04	15	46	15	0	23	0	62	23	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	65	28	6	0	2	93	2	54
2019	EC-03	68	23	10	0	0	90	0	31
2018	EC	59	34	7	0	0	93	0	68
2018	EC-03	56	34	9	0	0	91	0	32
2018	EC-04	75	17	8	0	0	92	0	12
2017	EC	67	27	0	3	3	94	6	66
2017	EC-03	60	31	0	6	3	91	9	35
2017	EC-04	54	38	0	0	8	92	8	13
2014	EC	78	14	5	2	2	91	3	58
2014	EC-02	90	0	10	0	0	90	0	10
2014	EC-03	88	8	4	0	0	96	0	25
2014	EC-04	70	30	0	0	0	100	0	10
2011	EC	79	13	9	0	0	91	0	47
2011	EC-01	60	10	30	0	0	70	0	10
2011	EC-03	85	10	5	0	0	95	0	20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	22	42	11	13	13	0	64	25	55
2019	EC-03	16	39	16	13	16	0	55	29	31
2018	EC	25	28	19	22	6	0	53	28	68
2018	EC-03	15	33	21	27	3	0	48	30	33
2018	EC-04	17	33	17	17	17	0	50	33	12
2017	EC	22	41	8	17	11	2	64	28	65
2017	EC-03	18	35	12	21	12	3	54	33	34
2017	EC-04	15	54	8	15	8	0	69	23	13
2014	EC	26	33	10	17	14	0	59	31	58
2014	EC-02	40	0	40	20	0	0	40	20	10
2014	EC-03	20	36	8	16	20	0	56	36	25
2014	EC-04	0	60	0	20	20	0	60	40	10
2011	EC	32	47	11	4	6	0	79	11	47
2011	EC-01	30	70	0	0	0	0	100	0	10
2011	EC-03	25	40	20	5	10	0	65	15	20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	35	25	27	7	5	0	0	60	13	55
2019	EC-03	32	23	32	3	10	0	0	55	13	31
2018	EC	35	23	22	13	6	0	1	59	19	69
2018	EC-03	27	24	24	15	9	0	0	52	24	33
2018	EC-04	33	17	25	17	8	0	0	50	25	12
2017	EC	36	32	18	3	9	2	0	69	12	66
2017	EC-03	31	34	20	3	9	3	0	68	12	35
2017	EC-04	23	31	23	8	15	0	0	54	23	13
2014	EC	43	31	14	7	5	0	0	74	12	58
2014	EC-02	50	30	10	0	10	0	0	80	10	10
2014	EC-03	40	36	12	8	4	0	0	76	12	25
2014	EC-04	20	40	10	20	10	0	0	60	30	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	19	50	12	12	8	0	69	19	52
2019	EC-03	11	54	14	7	14	0	64	21	28
2018	EC	26	20	20	14	19	0	46	33	69
2018	EC-03	18	21	18	15	27	0	39	42	33
2018	EC-04	25	25	17	17	17	0	50	33	12
2017	EC	32	32	18	9	8	2	65	17	66
2017	EC-03	23	43	11	11	9	3	68	21	35
2017	EC-04	15	31	31	15	8	0	46	23	13
2014	EC	31	38	12	10	9	0	69	19	58
2014	EC-02	50	20	20	0	10	0	70	10	10
2014	EC-03	24	36	12	20	8	0	60	28	25
2014	EC-04	0	70	10	0	20	0	70	20	10
2011	EC	32	45	13	9	2	0	77	11	47
2011	EC-01	40	50	10	0	0	0	90	0	10
2011	EC-03	30	45	15	10	0	0	75	10	20

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	53	29	16	0	2	82	2	55
2019	EC-03	55	19	23	0	3	74	3	31
2018	EC	41	39	16	0	4	80	4	69
2018	EC-03	36	30	27	0	6	67	6	33
2018	EC-04	33	58	8	0	0	92	0	12
2017	EC	49	41	9	2	0	89	2	66
2017	EC-03	49	37	11	3	0	86	3	35
2017	EC-04	23	62	15	0	0	85	0	13
2014	EC	45	38	5	7	5	83	12	58
2014	EC-02	50	30	0	10	10	80	20	10
2014	EC-03	44	44	4	8	0	88	8	25
2014	EC-04	40	50	0	10	0	90	10	10
2011	EC	46	43	7	2	2	89	4	46
2011	EC-01	30	60	10	0	0	90	0	10
2011	EC-03	47	42	5	0	5	89	5	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	15	44	28	4	7	2	60	11	54
2019	EC-03	13	48	23	3	13	0	61	16	31
2018	EC	30	28	25	9	6	3	60	15	69
2018	EC-03	24	30	30	3	12	0	55	15	33
2018	EC-04	25	33	25	17	0	0	58	17	12
2017	EC	27	44	15	8	6	0	71	14	66
2017	EC-03	26	46	14	9	6	0	71	14	35
2017	EC-04	23	38	23	8	8	0	62	15	13
2014	EC	24	33	29	5	9	0	57	14	58
2014	EC-02	20	50	30	0	0	0	70	0	10
2014	EC-03	28	28	24	8	12	0	56	20	25
2014	EC-04	30	10	40	10	10	0	40	20	10
2011	EC	21	43	21	6	9	0	64	15	47
2011	EC-01	20	40	20	20	0	0	60	20	10
2011	EC-03	20	45	25	5	5	0	65	10	20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	13	25	38	20	2	2	0	22	39	55
2019	EC-03	19	29	29	19	3	0	0	23	48	31
2018	EC	10	18	40	16	10	3	3	28	30	68
2018	EC-03	13	16	31	22	13	3	3	37	30	32
2018	EC-04	17	25	42	17	0	0	0	17	42	12
2017	EC	8	20	35	15	18	0	4	35	29	66
2017	EC-03	9	17	29	20	20	0	6	43	27	35
2017	EC-04	15	15	54	8	8	0	0	15	31	13
2014	EC	7	17	41	17	16	0	2	33	25	58
2014	EC-02	10	0	60	10	20	0	0	30	10	10
2014	EC-03	4	20	44	20	12	0	0	32	24	25
2014	EC-04	10	20	50	20	0	0	0	20	30	10
2011	EC	13	21	32	21	11	2	0	33	35	47
2011	EC-01	20	10	30	20	20	0	0	40	30	10
2011	EC-03	10	25	30	15	15	5	0	32	37	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	16	20	27	25	9	0	2	35	37	55
2019	EC-03	23	19	29	19	6	0	3	27	43	31
2018	EC	9	28	19	14	22	4	4	40	40	69
2018	EC-03	12	30	15	12	24	6	0	39	45	33
2018	EC-04	8	17	8	42	8	0	17	60	30	12
2017	EC	12	11	23	20	26	5	3	50	25	65
2017	EC-03	14	8	23	23	29	3	0	53	23	35
2017	EC-04	15	8	31	15	23	8	0	42	25	13
2014	EC	12	9	28	31	17	3	0	50	21	58
2014	EC-02	0	10	20	30	40	0	0	70	10	10
2014	EC-03	12	8	32	32	16	0	0	48	20	25
2014	EC-04	20	0	40	20	0	20	0	25	25	10
2011	EC	2	19	28	17	23	4	6	45	24	47
2011	EC-01	0	20	20	20	30	0	10	56	22	10
2011	EC-03	0	25	25	15	25	10	0	44	28	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	7	13	31	38	9	0	2	48	20	55
2019	EC-03	10	13	26	39	10	0	3	50	23	31
2018	EC	9	12	35	22	15	1	6	40	22	68
2018	EC-03	12	15	27	24	15	3	3	42	29	33
2018	EC-04	0	9	64	18	0	0	9	20	10	11
2017	EC	8	9	35	21	18	3	6	43	18	66
2017	EC-03	6	9	31	32	14	0	8	50	16	35
2017	EC-04	8	15	54	8	15	0	0	23	23	13
2014	EC	16	22	24	26	9	0	3	36	39	58
2014	EC-02	20	0	40	20	20	0	0	40	20	10
2014	EC-03	12	24	24	32	8	0	0	40	36	25
2014	EC-04	10	30	40	20	0	0	0	20	40	10
2011	EC	4	21	28	21	17	0	9	42	28	47
2011	EC-01	0	10	20	40	20	0	10	67	11	10
2011	EC-03	0	30	45	5	15	0	5	21	32	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	6	11	46	22	13	0	2	36	17	54
2019	EC-03	7	10	50	20	13	0	0	33	17	30
2018	EC	6	12	36	32	12	0	3	45	18	69
2018	EC-03	6	9	39	39	6	0	0	45	15	33
2018	EC-04	8	25	33	25	0	0	8	27	36	12
2017	EC	9	15	29	24	18	2	3	44	25	66
2017	EC-03	9	11	31	23	20	3	3	46	21	35
2017	EC-04	15	23	46	8	8	0	0	15	38	13
2014	EC	5	5	43	31	16	0	0	47	10	58
2014	EC-02	0	0	40	30	30	0	0	60	0	10
2014	EC-03	4	0	44	44	8	0	0	52	4	25
2014	EC-04	20	10	40	20	10	0	0	30	30	10
2011	EC	4	13	33	28	17	2	2	48	18	46
2011	EC-01	0	0	30	50	20	0	0	70	0	10
2011	EC-03	11	16	37	16	16	5	0	33	28	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	29	27	25	7	11	0	0	18	56	55
2019	EC-03	42	16	26	10	6	0	0	16	58	31
2018	EC	28	22	26	13	9	1	1	22	51	69
2018	EC-03	39	12	27	15	6	0	0	21	52	33
2018	EC-04	25	17	33	25	0	0	0	25	42	12
2017	EC	17	20	27	15	14	0	7	31	39	66
2017	EC-03	14	14	26	23	17	0	6	42	30	35
2017	EC-04	8	23	46	8	0	0	15	9	36	13
2014	EC	19	31	24	14	12	0	0	26	50	58
2014	EC-02	10	40	10	30	10	0	0	40	50	10
2014	EC-03	28	16	32	16	8	0	0	24	44	25
2014	EC-04	20	40	20	0	20	0	0	20	60	10
2011	EC	11	15	34	23	13	0	4	38	27	47
2011	EC-01	10	0	50	10	30	0	0	40	10	10
2011	EC-03	15	20	30	15	15	0	5	32	37	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	27	13	18	29	11	0	2	41	41	55
2019	EC-03	39	13	26	19	3	0	0	23	52	31
2018	EC	13	18	19	22	22	1	4	47	33	68
2018	EC-03	28	13	9	25	25	0	0	50	41	32
2018	EC-04	0	25	33	25	8	8	0	36	27	12
2017	EC	12	11	30	12	20	6	9	38	27	66
2017	EC-03	17	17	17	11	26	3	8	42	39	35
2017	EC-04	8	8	31	31	8	8	8	45	18	13
2014	EC	9	14	17	34	21	0	5	58	24	58
2014	EC-02	0	30	20	40	10	0	0	50	30	10
2014	EC-03	16	12	12	36	24	0	0	60	28	25
2014	EC-04	0	0	20	40	20	0	20	75	0	10
2011	EC	6	6	21	30	17	4	15	58	16	47
2011	EC-01	10	0	40	40	10	0	0	50	10	10
2011	EC-03	5	5	25	20	15	10	20	50	14	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	7	22	33	16	18	2	2	36	30	55
2019	EC-03	10	26	26	19	16	0	3	37	37	31
2018	EC	9	17	33	16	16	4	4	35	29	69
2018	EC-03	15	12	30	18	18	6	0	39	29	33
2018	EC-04	0	33	50	0	8	8	0	9	36	12
2017	EC	12	14	23	15	21	8	7	43	30	66
2017	EC-03	11	20	17	12	26	9	6	43	37	35
2017	EC-04	8	8	46	23	0	8	8	27	18	13
2014	EC	7	19	36	22	9	3	3	33	28	58
2014	EC-02	0	20	30	30	20	0	0	50	20	10
2014	EC-03	4	20	40	24	12	0	0	36	24	25
2014	EC-04	10	10	40	20	0	20	0	25	25	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	18	35	25	18	4	0	0	22	53	55
2019	EC-03	23	39	29	6	3	0	0	10	61	31

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	75	7	5	5	2	2	4	87	8	55
2019	EC-03	77	3	0	6	3	3	6	89	11	31
2017	EC	70	11	12	2	3	0	3	83	5	66
2017	EC-03	69	8	17	0	3	0	3	79	3	35
2017	EC-04	62	31	0	8	0	0	0	92	8	13
2014	EC	71	17	2	0	2	3	5	96	2	58
2014	EC-02	70	10	0	0	0	20	0	100	0	10
2014	EC-03	76	16	4	0	0	0	4	96	0	25
2014	EC-04	60	20	0	0	10	0	10	89	11	10
2011	EC	70	13	6	0	0	0	11	93	0	47
2011	EC-01	70	20	0	0	0	0	10	100	0	10
2011	EC-03	65	15	10	0	0	0	10	89	0	20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	20	20	13	19	17	9	2	46	40	54
2019	EC-03	17	13	23	27	17	3	0	31	45	30
2018	EC	10	28	22	16	16	9	0	41	35	69
2018	EC-03	9	21	21	24	21	3	0	31	47	33
2018	EC-04	8	33	17	17	17	8	0	45	36	12
2017	EC	18	27	20	14	15	5	2	48	31	66
2017	EC-03	6	34	23	14	17	6	0	42	33	35
2017	EC-04	15	31	0	15	23	8	8	55	45	13
2014	EC	22	33	22	7	12	2	2	57	20	58
2014	EC-02	40	0	30	10	10	10	0	44	22	10
2014	EC-03	16	36	36	0	12	0	0	52	12	25
2014	EC-04	20	40	10	10	20	0	0	60	30	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	25	29	7	22	15	2	0	56	37	55
2019	EC-03	23	26	10	29	13	0	0	48	42	31
2018	EC	23	26	10	19	19	1	1	51	39	69
2018	EC-03	15	21	6	24	30	0	3	38	56	33
2018	EC-04	17	42	17	8	8	8	0	64	18	12
2017	EC	29	30	8	21	9	3	0	61	31	66
2017	EC-03	14	34	9	26	11	6	0	51	39	35
2017	EC-04	23	38	15	8	15	0	0	62	23	13
2014	EC	28	47	7	5	12	2	0	76	17	58
2014	EC-02	40	20	20	10	10	0	0	60	20	10
2014	EC-03	20	56	8	4	8	4	0	79	13	25
2014	EC-04	30	50	0	0	20	0	0	80	20	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	33	31	7	22	6	0	65	28	54
2019	EC-03	30	27	7	30	7	0	57	37	30
2018	EC	32	34	10	15	9	0	66	24	68
2018	EC-03	24	27	18	21	9	0	52	30	33
2018	EC-04	27	36	0	18	18	0	64	36	11
2017	EC	36	38	6	15	3	2	75	18	66
2017	EC-03	23	43	9	23	0	3	68	24	35
2017	EC-04	46	38	0	8	8	0	85	15	13
2014	EC	33	43	5	16	3	0	76	19	58
2014	EC-02	30	30	20	20	0	0	60	20	10
2014	EC-03	24	56	0	20	0	0	80	20	25
2014	EC-04	40	10	10	20	20	0	50	40	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	49	11	2	7	0	0	80	9	55
2019	EC-03	23	58	13	0	6	0	0	81	6	31
2018	EC	28	39	16	7	7	1	1	69	15	69
2018	EC-03	24	36	27	6	6	0	0	61	12	33
2018	EC-04	25	50	0	17	8	0	0	75	25	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	47	24	15	4	5	4	2	75	10	55
2019	EC-03	52	13	23	6	3	3	0	67	10	31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	40	31	13	7	9	0	0	71	16	55
2019	EC-03	32	29	16	10	13	0	0	61	23	31
2018	EC	36	26	13	13	10	1	0	63	24	69
2018	EC-03	24	27	15	18	12	3	0	53	31	33
2018	EC-04	25	33	17	8	17	0	0	58	25	12
2017	EC	38	20	14	18	8	0	3	59	27	66
2017	EC-03	32	17	20	23	3	0	6	52	27	35
2017	EC-04	31	31	8	23	8	0	0	62	31	13
2014	EC	43	26	14	5	12	0	0	69	17	58
2014	EC-02	30	20	10	0	40	0	0	50	40	10
2014	EC-03	52	20	20	4	4	0	0	72	8	25
2014	EC-04	30	30	10	20	10	0	0	60	30	10
2011	EC	30	36	17	11	6	0	0	66	17	47
2011	EC-01	30	40	20	10	0	0	0	70	10	10
2011	EC-03	20	45	5	20	10	0	0	65	30	20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	48	24	11	6	7	4	75	13	54
2019	EC-03	47	23	13	7	7	3	72	14	30
2018	EC	42	25	20	4	6	3	69	10	69
2018	EC-03	36	30	21	3	3	6	71	6	33
2018	EC-04	25	25	25	8	17	0	50	25	12
2017	EC	39	26	17	6	8	5	68	14	65
2017	EC-03	32	31	11	11	6	8	69	19	35
2017	EC-04	31	31	23	0	15	0	62	15	13
2014	EC	48	22	16	5	7	2	72	12	58
2014	EC-02	30	30	10	10	20	0	60	30	10
2014	EC-03	60	20	16	4	0	0	80	4	25
2014	EC-04	20	30	10	10	20	10	56	33	10
2011	EC	33	33	22	9	4	0	65	13	46
2011	EC-01	40	40	10	10	0	0	80	10	10
2011	EC-03	25	40	20	10	5	0	65	15	20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	36	35	7	9	11	0	2	72	20	55
2019	EC-03	26	42	10	13	10	0	0	68	23	31
2018	EC	35	28	14	7	12	3	1	65	20	69
2018	EC-03	24	27	12	12	15	6	3	57	30	33
2018	EC-04	33	17	25	8	17	0	0	50	25	12
2017	EC	39	18	8	11	20	3	1	60	32	66
2017	EC-03	34	11	14	14	17	6	3	50	34	35
2017	EC-04	31	31	0	15	23	0	0	62	38	13
2014	EC	43	21	12	12	9	3	0	66	21	58
2014	EC-02	20	10	20	20	20	10	0	33	44	10
2014	EC-03	44	24	12	16	4	0	0	68	20	25
2014	EC-04	20	20	20	10	20	10	0	44	33	10
2011	EC	32	34	17	9	9	0	0	66	17	47
2011	EC-01	50	30	10	10	0	0	0	80	10	10
2011	EC-03	20	40	20	10	10	0	0	60	20	20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	74	13	6	2	2	4	90	4	54
2019	EC-03	77	10	3	3	0	7	93	4	30
2017	EC	80	9	6	0	3	2	91	3	66
2017	EC-03	80	6	11	0	3	0	86	3	35
2017	EC-04	77	15	0	0	8	0	92	8	13
2014	EC	83	9	2	0	2	5	96	2	58
2014	EC-02	100	0	0	0	0	0	100	0	10
2014	EC-03	84	8	4	0	0	4	96	0	25
2014	EC-04	70	20	0	0	10	0	90	10	10
2011	EC	81	11	4	0	0	4	96	0	47
2011	EC-01	80	10	10	0	0	0	90	0	10
2011	EC-03	75	15	5	0	0	5	95	0	20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	60	22	9	2	4	2	2	85	6	55
2019	EC-03	55	23	13	3	3	3	0	80	7	31
2017	EC	61	15	8	8	3	3	3	81	11	66
2017	EC-03	60	14	9	9	3	0	6	79	12	35
2017	EC-04	69	8	0	8	8	8	0	83	17	13
2014	EC	62	22	9	2	2	0	3	87	4	58
2014	EC-02	40	10	30	0	10	0	10	56	11	10
2014	EC-03	68	20	8	4	0	0	0	88	4	25
2014	EC-04	50	40	0	0	0	0	10	100	0	10
2011	EC	57	21	9	4	4	2	2	82	9	47
2011	EC-01	40	20	10	10	0	10	10	75	13	10
2011	EC-03	55	25	10	0	10	0	0	80	10	20

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	47	31	9	7	5	0	0	78	13	55
2019	EC-03	45	29	13	10	3	0	0	74	13	31
2018	EC	49	28	6	4	9	4	0	80	14	69
2018	EC-03	42	30	6	3	9	9	0	80	13	33
2018	EC-04	42	33	8	8	8	0	0	75	17	12
2017	EC	49	24	6	9	6	5	1	77	16	66
2017	EC-03	43	31	6	9	3	6	3	81	12	35
2017	EC-04	46	23	0	8	15	8	0	75	25	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	47	31	7	9	5	0	78	15	55
2019	EC-03	42	32	10	10	6	0	74	16	31
2018	EC	46	22	14	9	9	0	68	17	69
2018	EC-03	33	30	15	12	9	0	64	21	33
2018	EC-04	33	25	17	8	17	0	58	25	12
2017	EC	47	21	9	11	12	0	68	23	66
2017	EC-03	43	26	14	9	9	0	69	17	35
2017	EC-04	38	23	8	8	23	0	62	31	13
2014	EC	52	24	14	5	3	2	77	9	58
2014	EC-02	40	20	20	10	0	10	67	11	10
2014	EC-03	60	20	16	4	0	0	80	4	25
2014	EC-04	20	30	20	10	20	0	50	30	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	24	35	15	11	9	7	0	63	22	55
2019	EC-03	26	32	16	13	10	3	0	60	23	31
2018	EC	35	30	14	9	6	6	0	69	15	69
2018	EC-03	36	27	15	9	6	6	0	68	16	33
2018	EC-04	8	50	8	17	8	8	0	64	27	12
2017	EC	30	29	15	9	8	8	2	65	18	66
2017	EC-03	29	26	17	9	11	6	3	59	22	35
2017	EC-04	8	46	8	15	8	15	0	64	27	13
2014	EC	40	28	17	9	3	3	0	70	13	58
2014	EC-02	50	20	20	0	0	10	0	78	0	10
2014	EC-03	32	28	24	8	4	4	0	63	13	25
2014	EC-04	20	30	10	30	10	0	0	50	40	10
2011	EC	30	34	17	4	6	9	0	70	12	47
2011	EC-01	50	30	20	0	0	0	0	80	0	10
2011	EC-03	25	20	20	10	10	15	0	53	24	20

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	27	35	9	13	16	0	62	29	55
2019	EC-03	35	26	3	16	19	0	61	35	31
2018	EC	32	26	10	13	16	1	60	30	68
2018	EC-03	31	25	13	9	22	0	56	31	32
2018	EC-04	17	8	8	42	17	8	27	64	12
2017	EC	29	33	11	11	15	2	63	26	66
2017	EC-03	26	29	11	14	17	3	56	32	35
2017	EC-04	15	54	8	8	15	0	69	23	13
2014	EC	27	33	19	12	9	0	60	21	58
2014	EC-02	40	40	10	10	0	0	80	10	10
2014	EC-03	20	32	24	12	12	0	52	24	25
2014	EC-04	10	30	20	20	20	0	40	40	10
2011	EC	30	28	21	4	15	2	59	20	47
2011	EC-01	50	40	10	0	0	0	90	0	10
2011	EC-03	25	20	20	5	25	5	47	32	20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	15	26	15	19	17	9	45	39	54
2019	EC-03	20	10	13	27	20	10	33	52	30
2018	EC	26	21	10	22	16	4	49	40	68
2018	EC-03	21	21	6	27	21	3	44	50	33
2018	EC-04	17	8	17	33	17	8	27	55	12
2017	EC	18	33	11	15	17	6	55	34	66
2017	EC-03	14	34	9	20	17	6	52	39	35
2017	EC-04	8	31	0	15	31	15	45	55	13
2014	EC	26	24	14	19	12	5	53	33	58
2014	EC-02	50	10	20	10	0	10	67	11	10
2014	EC-03	24	28	16	20	12	0	52	32	25
2014	EC-04	10	20	20	20	20	10	33	44	10
2011	EC	15	36	23	11	9	6	55	20	47
2011	EC-01	40	40	10	10	0	0	80	10	10
2011	EC-03	5	50	15	10	10	10	61	22	20

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	9	33	16	11	29	2	43	41	55
2019	EC-03	13	23	10	13	39	3	37	53	31
2018	EC	19	26	17	19	16	3	46	36	69
2018	EC-03	15	21	12	27	18	6	39	48	33
2018	EC-04	17	25	17	17	25	0	42	42	12
2017	EC	17	26	15	18	20	3	44	40	65
2017	EC-03	15	26	6	24	24	6	44	50	34
2017	EC-04	8	38	23	8	23	0	46	31	13
2014	EC	19	28	21	17	12	2	48	30	57
2014	EC-02	20	30	30	0	10	10	56	11	10
2014	EC-03	21	13	21	29	17	0	33	46	24
2014	EC-04	10	40	20	20	10	0	50	30	10
2011	EC	19	32	13	15	15	6	55	32	47
2011	EC-01	50	30	10	10	0	0	80	10	10
2011	EC-03	10	40	10	5	20	15	59	29	20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	33	16	9	7	11	18	5	64	24	55
2019	EC-03	29	16	6	6	13	19	10	64	27	31

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	22	39	19	7	9	4	63	17	54
2019	EC-03	20	27	23	13	10	7	50	25	30
2018	EC	26	42	14	9	9	0	68	17	69
2018	EC-03	21	30	24	15	9	0	52	24	33
2018	EC-04	25	42	8	8	17	0	67	25	12
2017	EC	32	30	18	6	11	3	64	17	66
2017	EC-03	26	31	23	9	9	3	59	18	35
2017	EC-04	23	31	8	8	31	0	54	38	13
2014	EC	31	40	17	9	2	2	72	11	58
2014	EC-02	30	60	10	0	0	0	90	0	10
2014	EC-03	24	44	16	8	4	4	71	13	25
2014	EC-04	20	40	30	10	0	0	60	10	10
2011	EC	23	43	19	9	4	2	67	13	47
2011	EC-01	50	40	10	0	0	0	90	0	10
2011	EC-03	10	45	25	10	10	0	55	20	20

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	9	25	24	16	18	7	0	37	37	55
2019	EC-03	6	23	16	19	26	10	0	32	50	31

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	28	31	19	11	11	0	0	59	22	54
2019	EC-03	32	26	16	10	16	0	0	58	26	31
2018	EC	32	35	10	7	10	3	3	71	18	69
2018	EC-03	36	27	9	15	12	0	0	64	27	33
2018	EC-04	25	50	0	0	17	0	8	82	18	12
2017	EC	33	33	12	11	6	2	3	70	17	66
2017	EC-03	29	37	6	20	6	0	3	68	26	35
2017	EC-04	38	38	8	0	15	0	0	77	15	13
2014	EC	36	38	12	5	3	3	2	78	9	58
2014	EC-02	40	30	10	0	10	10	0	78	11	10
2014	EC-03	32	36	16	12	0	4	0	71	13	25
2014	EC-04	30	30	20	0	10	0	10	67	11	10
2011	EC	39	39	2	4	7	4	4	86	12	46
2011	EC-01	40	30	10	0	0	10	10	88	0	10
2011	EC-03	32	42	0	0	16	5	5	82	18	19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	32	34	15	8	11	66	19	53
2019	EC-03	24	41	14	10	10	66	21	29
2018	EC	30	41	13	7	9	71	16	69
2018	EC-03	24	39	12	15	9	64	24	33
2018	EC-04	33	50	8	0	8	83	8	12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	11	24	20	18	24	4	0	36	43	55
2019	EC-03	13	10	26	19	29	3	0	23	50	31
2018	EC	18	24	13	19	18	6	1	45	40	67
2018	EC-03	19	16	10	23	23	10	0	39	50	31
2018	EC-04	8	33	8	33	17	0	0	42	50	12
2017	EC	15	22	18	14	15	12	3	44	35	65
2017	EC-03	9	20	17	11	23	14	6	36	43	35
2017	EC-04	8	17	17	25	8	25	0	33	44	12
2014	EC	12	21	24	24	9	10	0	37	37	58
2014	EC-02	20	40	20	10	0	10	0	67	11	10
2014	EC-03	12	20	20	32	8	8	0	35	43	25
2014	EC-04	0	10	20	40	10	20	0	13	63	10
2011	EC	15	19	17	15	23	4	6	38	43	47
2011	EC-01	30	30	0	20	0	10	10	75	25	10
2011	EC-03	0	30	10	15	35	5	5	33	56	20

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	13	25	9	22	27	4	40	51	55
2019	EC-03	13	19	10	19	35	3	33	57	31
2018	EC	20	14	23	13	26	3	36	40	69
2018	EC-03	15	9	24	15	33	3	25	50	33
2018	EC-04	17	25	25	8	25	0	42	33	12
2017	EC	17	24	15	17	23	5	43	41	66
2017	EC-03	11	23	20	14	26	6	36	42	35
2017	EC-04	8	31	15	15	31	0	38	46	13
2014	EC	21	25	16	16	21	2	46	38	57
2014	EC-02	30	50	0	10	10	0	80	20	10
2014	EC-03	13	8	21	25	29	4	22	57	24
2014	EC-04	20	30	20	0	30	0	50	30	10
2011	EC	21	26	21	15	15	2	48	30	47
2011	EC-01	40	40	20	0	0	0	80	0	10
2011	EC-03	15	15	35	10	25	0	30	35	20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	7	16	4	27	42	4	0	25	72	55
2019	EC-03	6	13	3	39	39	0	0	19	77	31
2018	EC	9	13	7	26	39	1	4	23	69	69
2018	EC-03	12	12	3	24	45	0	3	25	72	33
2018	EC-04	8	8	8	25	50	0	0	17	75	12
2017	EC	14	20	9	14	38	3	3	35	55	66
2017	EC-03	14	11	14	9	48	3	0	26	59	35
2017	EC-04	8	31	0	23	38	0	0	38	62	13
2014	EC	14	19	11	16	39	0	2	34	55	57
2014	EC-02	30	30	10	10	20	0	0	60	30	10
2014	EC-03	17	21	4	17	42	0	0	38	58	24
2014	EC-04	0	10	20	20	50	0	0	10	70	10
2011	EC	13	23	17	19	28	0	0	36	47	47
2011	EC-01	30	30	20	20	0	0	0	60	20	10
2011	EC-03	5	25	15	15	40	0	0	30	55	20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	55	25	7	2	7	0	4	83	9	55
2019	EC-03	45	26	10	3	10	0	6	76	14	31

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	55	9	5	2	9	2	18	80	14	55
2019	EC-03	55	6	6	0	10	3	19	79	13	31

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	25	33	11	11	20	0	0	58	31	55
2019	EC-03	26	29	13	3	29	0	0	55	32	31

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	16	31	13	15	22	2	2	49	38	55
2019	EC-03	16	29	13	6	29	3	3	48	38	31

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	16	5	20	24	31	0	4	23	57	55
2019	EC-03	13	6	13	19	42	0	6	21	66	31

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	58	8	13	6	6	6	4	73	13	53
2019	EC-03	66	3	10	3	7	3	7	77	12	29

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	69	7	2	4	2	11	5	91	7	55
2019	EC-03	77	0	0	3	3	10	6	92	8	31

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	72	6	4	2	2	4	11	91	4	54
2019	EC-03	81	0	0	3	3	0	13	93	7	31

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	20	38	13	16	13	0	0	58	29	55
2019	EC-03	16	35	13	16	19	0	0	52	35	31
2018	EC	20	32	17	16	10	3	1	55	27	69
2018	EC-03	18	36	15	18	12	0	0	55	30	33
2018	EC-04	17	25	8	33	8	8	0	45	45	12
2017	EC	23	24	17	14	15	7	0	51	31	66
2017	EC-03	14	23	20	14	20	8	0	41	37	35
2017	EC-04	15	38	15	0	23	8	0	58	25	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	33	15	9	9	2	0	66	19	54
2019	EC-03	27	33	17	13	7	3	0	62	21	30
2018	EC	41	37	7	6	6	3	0	80	12	68
2018	EC-03	44	28	9	13	6	0	0	72	19	32
2018	EC-04	33	50	8	0	8	0	0	83	8	12
2017	EC	33	38	15	8	5	0	2	72	12	66
2017	EC-03	26	37	17	14	6	0	0	63	20	35
2017	EC-04	23	46	15	0	8	0	8	75	8	13
2014	EC	50	29	12	3	3	2	0	81	7	58
2014	EC-02	70	20	0	10	0	0	0	90	10	10
2014	EC-03	52	20	20	0	4	4	0	75	4	25
2014	EC-04	20	50	10	10	10	0	0	70	20	10
2011	EC	34	32	9	15	4	6	0	70	20	47
2011	EC-01	60	20	10	10	0	0	0	80	10	10
2011	EC-03	15	35	15	10	10	15	0	59	24	20

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	38	34	15	4	4	6	0	76	8	53
2019	EC-03	35	32	19	6	3	3	0	70	10	31
2018	EC	35	42	12	0	6	6	0	82	6	69
2018	EC-03	36	33	21	0	9	0	0	70	9	33
2018	EC-04	33	58	0	0	8	0	0	92	8	12
2017	EC	36	27	20	3	6	3	5	69	10	66
2017	EC-03	34	26	20	3	9	6	3	66	13	35
2017	EC-04	23	46	8	0	8	0	15	82	9	13
2014	EC	44	26	18	4	5	2	2	73	9	57
2014	EC-02	50	20	20	0	0	10	0	78	0	10
2014	EC-03	54	17	21	4	4	0	0	71	8	24
2014	EC-04	20	30	20	10	10	0	10	56	22	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	36	35	5	15	9	71	24	55
2019	EC-03	32	29	6	23	10	61	32	31
2018	EC	40	37	10	6	7	76	13	68
2018	EC-03	38	28	19	6	9	66	16	32
2018	EC-04	42	42	0	8	8	83	17	12
2017	EC	38	44	8	5	6	82	11	66
2017	EC-03	31	43	9	9	9	74	17	35
2017	EC-04	31	54	8	0	8	85	8	13
2014	EC	58	32	4	4	4	89	7	57
2014	EC-02	70	20	0	0	10	90	10	10
2014	EC-03	58	33	4	4	0	92	4	24
2014	EC-04	30	60	0	0	10	90	10	10
2011	EC	43	32	13	9	4	74	13	47
2011	EC-01	70	20	10	0	0	90	0	10
2011	EC-03	30	35	15	15	5	65	20	20

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	29	35	7	15	15	64	29	55
2019	EC-03	23	35	3	19	19	58	39	31
2018	EC	25	32	15	13	15	57	28	68
2018	EC-03	21	33	3	21	21	55	42	33
2018	EC-04	18	36	27	9	9	55	18	11
2017	EC	29	34	17	9	11	63	20	65
2017	EC-03	24	29	18	15	15	53	29	34
2017	EC-04	23	38	31	0	8	62	8	13
2014	EC	42	28	9	16	5	70	21	57
2014	EC-02	30	50	0	10	10	80	20	10
2014	EC-03	50	17	13	21	0	67	21	24
2014	EC-04	20	50	0	20	10	70	30	10
2011	EC	23	40	17	13	6	64	19	47
2011	EC-01	30	50	0	20	0	80	20	10
2011	EC-03	20	40	20	15	5	60	20	20

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	29	33	7	16	13	2	63	30	55
2019	EC-03	26	29	6	19	19	0	55	39	31
2018	EC	28	32	12	15	13	0	60	28	68
2018	EC-03	24	30	6	24	15	0	55	39	33
2018	EC-04	27	18	27	9	18	0	45	27	11
2017	EC	29	38	14	5	14	0	68	18	65
2017	EC-03	24	35	12	9	21	0	59	29	34
2017	EC-04	23	46	15	0	15	0	69	15	13
2014	EC	40	30	5	19	5	0	70	25	57
2014	EC-02	50	40	0	0	10	0	90	10	10
2014	EC-03	46	17	8	29	0	0	63	29	24
2014	EC-04	10	70	0	10	10	0	80	20	10
2011	EC	23	47	13	9	9	0	70	17	47
2011	EC-01	30	50	10	10	0	0	80	10	10
2011	EC-03	20	50	10	15	5	0	70	20	20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	35	27	13	9	13	4	64	23	55
2019	EC-03	32	32	10	6	19	0	65	26	31
2018	EC	29	30	13	7	19	1	60	26	69
2018	EC-03	27	24	18	6	21	3	53	28	33
2018	EC-04	33	33	0	17	17	0	67	33	12
2017	EC	34	22	13	11	13	8	61	25	64
2017	EC-03	27	27	9	18	15	6	56	34	34
2017	EC-04	38	15	23	0	15	8	58	17	13
2014	EC	39	30	7	12	9	4	71	22	57
2014	EC-02	50	20	10	10	10	0	70	20	10
2014	EC-03	42	25	0	25	4	4	70	30	24
2014	EC-04	20	50	10	0	10	10	78	11	10
2011	EC	28	26	21	6	11	9	58	19	47
2011	EC-01	20	20	20	10	10	20	50	25	10
2011	EC-03	20	30	35	5	5	5	53	11	20

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EC	13	44	43	54
2019	EC-03	13	39	48	31
2018	EC	15	34	51	68
2018	EC-03	12	33	55	33
2018	EC-04	18	36	45	11
2017	EC	9	53	38	66
2017	EC-03	11	52	37	35
2017	EC-04	8	38	54	13
2014	EC	18	51	31	57
2014	EC-02	20	60	20	10
2014	EC-03	17	42	42	24
2014	EC-04	20	60	20	10
2011	EC	17	43	40	47
2011	EC-01	40	10	50	10
2011	EC-03	10	55	35	20

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	47	42	9	2	0	0	0	89	2	55
2019	EC-03	55	32	10	3	0	0	0	87	3	31

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	49	25	9	11	4	2	0	76	15	55
2019	EC-03	52	23	6	16	3	0	0	74	19	31

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	19	81	54
2019	EC-03	19	81	31
2018	EC	14	86	69
2018	EC-03	21	79	33

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10
2018	EC	0	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	50	50	10

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10
2018	EC	0	100	10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10
2018	EC	0	100	10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	50	50	10
2018	EC	50	50	10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	24	76	55
2019	EC-03	32	68	31

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	11	7	20	15	18	27	2	26	46	55
2019	EC-03	13	6	16	13	29	23	0	25	54	31
2018	EC	6	12	19	13	12	31	6	29	40	67
2018	EC-03	9	13	16	16	19	25	3	30	48	32
2018	EC-04	0	17	17	17	8	33	8	29	43	12
2017	EC	11	15	15	8	12	26	14	42	33	66
2017	EC-03	14	11	14	9	14	26	11	41	36	35
2017	EC-04	0	8	31	8	8	38	8	14	29	13
2014	EC	14	19	26	11	5	23	2	44	21	57
2014	EC-02	10	30	20	10	0	20	10	57	14	10
2014	EC-03	21	8	33	17	4	17	0	35	25	24
2014	EC-04	20	20	10	10	10	30	0	57	29	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	20	29	16	15	11	7	2	54	28	55
2019	EC-03	23	23	13	19	16	6	0	48	38	31
2018	EC	25	28	19	12	7	7	1	58	21	68
2018	EC-03	21	24	15	21	12	6	0	48	35	33
2018	EC-04	25	25	33	8	8	0	0	50	17	12
2017	EC	26	30	18	5	9	11	2	64	16	66
2017	EC-03	29	20	23	6	11	9	3	55	19	35
2017	EC-04	8	31	23	0	8	31	0	56	11	13
2014	EC	23	30	18	16	4	11	0	59	22	57
2014	EC-02	30	20	30	10	0	10	0	56	11	10
2014	EC-03	21	38	13	25	0	4	0	61	26	24
2014	EC-04	30	20	10	10	10	20	0	63	25	10
2011	EC	30	32	26	4	4	4	0	64	9	47
2011	EC-01	60	10	20	0	10	0	0	70	10	10
2011	EC-03	10	45	35	5	0	5	0	58	5	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	13	87	55

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	11	13	18	9	5	38	5	42	26	55
2019	EC-03	13	10	16	10	6	39	6	41	29	31
2018	EC	12	12	29	1	6	33	7	39	12	69
2018	EC-03	12	12	30	0	9	30	6	38	14	33
2018	EC-04	17	17	25	0	8	25	8	50	13	12
2017	EC	12	15	21	6	5	30	11	46	18	66
2017	EC-03	14	14	23	9	3	29	9	46	18	35
2017	EC-04	8	15	15	0	8	46	8	50	17	13
2014	EC	16	21	28	0	5	25	5	52	8	57
2014	EC-02	20	20	20	0	10	20	10	57	14	10
2014	EC-03	17	25	33	0	0	21	4	56	0	24
2014	EC-04	10	30	20	0	20	20	0	50	25	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	24	25	16	9	4	18	4	63	16	55
2019	EC-03	32	19	16	10	3	16	3	64	16	31
2018	EC	30	20	28	3	7	10	1	57	11	69
2018	EC-03	30	12	27	6	12	12	0	48	21	33
2018	EC-04	25	25	42	0	8	0	0	50	8	12
2017	EC	32	23	20	5	3	14	5	67	9	66
2017	EC-03	29	14	26	9	3	14	6	54	14	35
2017	EC-04	23	31	15	0	8	23	0	70	10	13
2014	EC	31	30	19	0	7	11	2	70	8	57
2014	EC-02	30	30	20	0	10	10	0	67	11	10
2014	EC-03	33	38	21	0	0	8	0	77	0	24
2014	EC-04	30	30	10	0	20	10	0	67	22	10
2011	EC	30	34	15	6	2	13	0	73	10	47
2011	EC-01	50	20	20	0	10	0	0	70	10	10
2011	EC-03	25	30	25	5	0	15	0	65	6	20

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	18	22	36	15	9	40	24	55
2019	EC-03	16	19	35	16	13	35	29	31
2018	EC	9	28	33	13	17	36	30	69
2018	EC-03	9	24	36	12	18	33	30	33
2018	EC-04	8	42	25	8	17	50	25	12
2017	EC	18	22	18	28	14	40	41	65
2017	EC-03	26	21	15	26	12	47	38	34
2017	EC-04	15	31	31	15	8	46	23	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	9	17	35	26	13	26	39	54
2019	EC-03	3	20	30	27	20	23	47	30
2018	EC	20	13	25	17	25	33	42	69
2018	EC-03	18	6	27	15	33	24	48	33
2018	EC-04	8	17	33	17	25	25	42	12
2017	EC	15	20	27	21	17	35	38	66
2017	EC-03	14	14	37	20	14	29	34	35
2017	EC-04	0	38	15	23	23	38	46	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	16	40	22	11	7	4	58	19	55
2019	EC-03	13	39	26	13	10	0	52	23	31
2018	EC	23	28	26	12	10	1	51	22	69
2018	EC-03	21	30	27	15	6	0	52	21	33
2018	EC-04	8	17	33	8	25	8	27	36	12
2017	EC	27	27	23	12	9	2	55	22	66
2017	EC-03	17	34	31	9	6	3	53	15	35
2017	EC-04	15	31	23	8	23	0	46	31	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	7	13	31	20	29	0	20	49	55
2019	EC-03	6	13	19	16	45	0	19	61	31
2018	EC	21	13	19	15	32	0	34	47	68
2018	EC-03	22	6	22	13	38	0	28	50	32
2018	EC-04	8	25	25	8	33	0	33	42	12
2017	EC	17	24	23	12	23	2	42	35	66
2017	EC-03	20	23	26	3	26	3	44	29	35
2017	EC-04	8	23	31	15	23	0	31	38	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	29	33	11	13	9	0	5	65	23	55
2019	EC-03	26	29	6	23	13	0	3	57	37	31
2018	EC	44	12	21	9	9	0	6	59	19	68
2018	EC-03	45	3	12	15	18	0	6	52	35	33
2018	EC-04	17	33	42	0	0	0	8	55	0	12
2017	EC	41	26	15	6	8	2	3	70	14	66
2017	EC-03	37	23	14	9	9	3	6	66	19	35
2017	EC-04	31	31	31	0	8	0	0	62	8	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	22	33	22	15	9	55	24	55
2019	EC-03	16	29	23	19	13	45	32	31
2018	EC	23	26	25	16	10	49	26	69
2018	EC-03	18	21	27	18	15	39	33	33
2018	EC-04	17	33	25	17	8	50	25	12
2017	EC	18	43	23	11	5	62	15	65
2017	EC-03	17	43	26	6	9	60	14	35
2017	EC-04	23	38	15	23	0	62	23	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	35	13	9	13	65	22	55
2019	EC-03	29	29	6	16	19	58	35	31
2018	EC	26	29	26	13	6	55	19	69
2018	EC-03	24	30	21	18	6	55	24	33
2018	EC-04	8	17	42	25	8	25	33	12
2017	EC	33	28	19	12	8	61	20	64
2017	EC-03	26	37	17	9	11	63	20	35
2017	EC-04	25	25	33	17	0	50	17	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	22	31	25	15	7	53	22	55
2019	EC-03	23	23	32	13	10	45	23	31
2018	EC	26	29	19	22	4	55	26	69
2018	EC-03	33	21	15	27	3	55	30	33
2018	EC-04	8	25	33	25	8	33	33	12
2017	EC	38	29	15	12	5	68	17	65
2017	EC-03	40	26	11	17	6	66	23	35
2017	EC-04	23	46	15	8	8	69	15	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	35	24	29	4	9	0	58	13	55
2019	EC-03	32	19	32	3	13	0	52	16	31
2018	EC	26	32	25	10	6	1	59	16	69
2018	EC-03	30	24	27	18	0	0	55	18	33
2018	EC-04	8	25	33	8	25	0	33	33	12
2017	EC	37	31	15	12	5	0	68	17	65
2017	EC-03	40	31	14	9	6	0	71	14	35
2017	EC-04	31	15	31	15	8	0	46	23	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	33	24	20	9	15	0	0	56	24	55
2019	EC-03	26	19	29	3	23	0	0	45	26	31

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	35	41	11	7	4	0	2	77	11	54
2019	EC-03	43	33	13	3	7	0	0	77	10	30
2018	EC	30	35	20	10	1	1	1	67	12	69
2018	EC-03	39	27	24	6	3	0	0	67	9	33
2018	EC-04	8	42	17	25	0	8	0	55	27	12
2017	EC	43	34	20	2	2	0	0	77	3	65
2017	EC-03	43	31	20	3	3	0	0	74	6	35
2017	EC-04	31	46	23	0	0	0	0	77	0	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	45	22	16	7	9	67	16	55
2019	EC-03	48	13	19	10	10	61	19	31
2018	EC	48	16	19	10	7	64	17	69
2018	EC-03	48	9	21	15	6	58	21	33
2018	EC-04	33	17	25	8	17	50	25	12
2017	EC	52	30	9	8	2	82	9	66
2017	EC-03	54	26	11	6	3	80	9	35
2017	EC-04	38	46	8	8	0	85	8	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	73	9	9	4	0	2	4	87	4	55
2019	EC-03	77	3	13	3	0	0	3	83	3	31
2018	EC	64	14	9	4	4	0	4	82	9	69
2018	EC-03	67	9	9	9	6	0	0	76	15	33
2018	EC-04	42	33	8	0	8	0	8	82	9	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	64	18	7	5	4	0	2	83	9	55
2019	EC-03	61	16	10	10	3	0	0	77	13	31
2018	EC	59	12	10	13	1	0	4	74	15	69
2018	EC-03	55	9	15	18	0	0	3	66	19	33
2018	EC-04	33	17	8	17	8	0	17	60	30	12
2017	EC	62	21	3	8	5	2	0	85	12	66
2017	EC-03	57	23	3	9	6	3	0	82	15	35
2017	EC-04	62	23	0	15	0	0	0	85	15	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	55	27	9	5	4	0	82	9	55
2019	EC-03	52	26	10	10	3	0	77	13	31
2018	EC	33	35	17	7	4	3	70	12	69
2018	EC-03	27	27	30	6	9	0	55	15	33
2018	EC-04	25	42	8	17	0	8	73	18	12
2017	EC	43	38	12	3	2	2	83	5	65
2017	EC-03	40	37	14	6	3	0	77	9	35
2017	EC-04	31	46	15	0	0	8	83	0	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	58	11	20	5	5	0	0	69	11	55
2019	EC-03	58	6	23	10	3	0	0	65	13	31
2018	EC	48	22	17	3	7	0	3	72	10	69
2018	EC-03	48	12	27	6	6	0	0	61	12	33
2018	EC-04	25	42	17	0	8	0	8	73	9	12
2017	EC	65	11	11	3	6	3	2	79	10	66
2017	EC-03	69	6	14	0	9	3	0	76	9	35
2017	EC-04	46	23	8	8	8	0	8	75	17	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	47	9	4	0	4	0	36	89	6	55
2019	EC-03	55	6	3	0	3	0	32	90	5	31
2018	EC	36	4	3	3	1	0	52	85	9	69
2018	EC-03	30	3	3	3	3	0	58	79	14	33
2018	EC-04	17	17	8	8	0	0	50	67	17	12
2017	EC	54	14	2	2	0	2	28	96	2	65
2017	EC-03	53	15	0	0	0	3	29	100	0	34
2017	EC-04	46	15	8	8	0	0	23	80	10	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	65	22	5	2	2	0	4	91	4	55
2019	EC-03	65	23	10	0	0	0	3	90	0	31
2018	EC	68	7	12	1	0	0	12	85	2	68
2018	EC-03	76	6	12	3	0	0	3	84	3	33
2018	EC-04	25	17	25	0	0	0	33	63	0	12
2017	EC	69	18	6	2	0	2	3	92	2	65
2017	EC-03	71	18	9	0	0	3	0	91	0	34
2017	EC-04	54	23	8	8	0	0	8	83	8	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	81	4	4	4	4	2	2	88	8	54
2019	EC-03	87	0	3	3	3	0	3	90	7	30
2018	EC	61	17	12	1	3	0	6	83	5	69
2018	EC-03	73	12	12	0	3	0	0	85	3	33
2018	EC-04	33	17	25	8	0	0	17	60	10	12
2017	EC	74	17	0	2	0	3	5	98	2	66
2017	EC-03	80	9	0	3	0	6	3	97	3	35
2017	EC-04	62	31	0	0	0	0	8	100	0	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	58	27	9	2	2	2	87	4	55
2019	EC-03	61	26	10	0	3	0	87	3	31
2018	EC	43	37	16	1	1	1	81	3	68
2018	EC-03	48	24	21	3	3	0	73	6	33
2018	EC-04	25	58	17	0	0	0	83	0	12
2017	EC	47	30	14	3	3	3	80	6	66
2017	EC-03	51	26	17	6	0	0	77	6	35
2017	EC-04	23	46	8	0	8	15	82	9	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	5	20	53	11	11	0	25	22	55
2019	EC-03	6	10	55	16	13	0	16	29	31
2018	EC	9	20	46	13	10	1	29	24	69
2018	EC-03	9	12	42	24	12	0	21	36	33
2018	EC-04	0	25	58	0	17	0	25	17	12
2017	EC	12	20	36	24	6	2	32	31	66
2017	EC-03	14	20	31	23	9	3	35	32	35
2017	EC-04	0	8	62	23	8	0	8	31	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	18	18	53	5	5	0	11	36	55
2019	EC-03	29	23	39	6	3	0	10	52	31
2018	EC	19	20	45	9	7	0	16	39	69
2018	EC-03	30	27	30	6	6	0	12	58	33
2018	EC-04	17	17	67	0	0	0	0	33	12
2017	EC	11	27	33	17	11	2	28	38	66
2017	EC-03	14	29	26	20	9	3	29	44	35
2017	EC-04	8	23	54	15	0	0	15	31	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	30	33	20	9	7	0	63	17	54
2019	EC-03	26	32	19	13	10	0	58	23	31
2018	EC	33	39	12	13	1	1	74	15	69
2018	EC-03	24	39	12	24	0	0	64	24	33
2018	EC-04	33	42	17	0	8	0	75	8	12
2017	EC	34	23	11	12	15	5	60	29	65
2017	EC-03	26	20	14	17	17	6	49	36	35
2017	EC-04	33	42	0	0	17	8	82	18	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	15	27	18	20	16	4	43	38	55
2019	EC-03	10	19	26	19	23	3	30	43	31
2018	EC	26	26	17	19	9	3	54	28	69
2018	EC-03	21	21	15	24	15	3	44	41	33
2018	EC-04	17	42	25	8	8	0	58	17	12
2017	EC	18	29	20	14	15	5	49	30	66
2017	EC-03	14	31	17	14	17	6	48	33	35
2017	EC-04	23	31	23	0	23	0	54	23	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	18	82	55
2019	EC-03	19	81	31
2017	EC	29	71	66
2017	EC-03	26	74	35
2017	EC-04	69	31	13
2014	EC	9	91	58

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	70	30	10
2017	EC	74	26	19

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	31	33	15	5	13	4	0	32	68	55
2019	EC-03	39	23	10	6	16	6	0	41	59	31
2018	EC	28	25	20	14	12	1	0	28	72	69
2018	EC-03	27	21	21	15	12	3	0	28	72	33
2018	EC-04	33	33	8	8	17	0	0	33	67	12
2017	EC	29	14	23	11	18	5	2	31	69	66
2017	EC-03	29	11	29	9	17	6	0	30	70	35
2017	EC-04	31	23	15	15	8	8	0	33	67	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	53	47	36
2019	EC-03	47	53	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	36	64	36
2019	EC-03	24	76	17
2018	EC	31	69	49
2018	EC-03	35	65	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	6	14	17	14	37	3	9	23	58	35
2019	EC-03	0	6	18	18	53	6	0	6	75	17
2018	EC	8	10	21	23	27	2	8	21	56	48
2018	EC-03	9	9	27	18	27	0	9	20	50	22
2017	EC	7	26	16	12	30	5	5	36	46	43
2017	EC-03	9	22	9	17	35	9	0	33	57	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	0	9	20	17	49	0	6	9	70	35
2019	EC-03	0	0	18	18	65	0	0	0	82	17
2018	EC	4	4	15	10	60	4	2	9	76	48
2018	EC-03	9	5	5	5	68	5	5	15	80	22
2017	EC	0	14	7	12	67	0	0	14	79	43
2017	EC-03	0	13	4	5	78	0	0	13	83	23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EC	30	26	11	7	17	0	9	61	27	54
2019	EC-03	29	26	13	6	16	0	10	61	25	31
2018	EC	41	13	12	13	12	1	9	60	27	69
2018	EC-03	45	3	18	9	18	0	6	52	29	33
2018	EC-04	25	25	8	8	8	0	25	67	22	12

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 59c. From whom did you experience harassment on the job? Individuals working for me