2019 Public Service Employee Survey Results for National Research Council Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 45 6 12 3 0 0 79 16 527
2019 Non-supervisor 39 42 6 10 3 0 0 81 13 1933
2017 Supervisor 28 47 7 13 6 0 0 75 18 430
2017 Non-supervisor 29 49 6 12 4 0 0 78 17 1888
2011 Supervisor 41 41 6 8 5 0 0 82 12 703
2011 Non-supervisor 41 44 4 8 3 0 0 85 11 2323
2008 Supervisor 49 41 3 6 1 0 0 90 7 754
2008 Non-supervisor 46 42 4 6 2 0 0 88 8 2273

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 21 6 8 4 0 1 82 12 529
2019 Non-supervisor 64 19 6 6 4 0 2 84 10 1934
2017 Supervisor 62 18 6 8 4 0 2 81 12 431
2017 Non-supervisor 61 21 6 7 4 0 1 83 11 1887
2011 Supervisor 66 18 5 6 4 0 1 85 11 703
2011 Non-supervisor 67 16 5 6 4 0 2 84 11 2322
2008 Supervisor 71 14 4 5 4 0 1 87 9 753
2008 Non-supervisor 67 16 5 7 4 0 1 84 11 2271

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 33 5 5 2 0 0 88 6 527
2019 Non-supervisor 52 33 6 7 2 0 0 85 9 1931
2017 Supervisor 57 33 5 5 0 0 0 90 5 431
2017 Non-supervisor 47 37 6 7 3 0 0 84 10 1888
2011 Supervisor 58 31 4 5 2 0 0 89 7 704
2011 Non-supervisor 48 36 6 7 3 0 0 84 9 2315

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 42 11 11 3 0 0 76 14 524
2019 Non-supervisor 33 39 13 10 4 0 0 73 14 1929
2018 Supervisor 28 46 11 12 3 0 1 74 15 366
2018 Non-supervisor 23 44 13 13 6 0 1 68 19 1409
2017 Supervisor 34 40 12 11 3 0 0 74 14 431
2017 Non-supervisor 25 41 14 13 6 0 0 67 19 1886
2011 Supervisor 26 40 16 12 5 0 2 67 17 701
2011 Non-supervisor 24 36 16 14 8 0 2 61 22 2321
2008 Supervisor 31 42 14 9 3 0 2 74 12 754
2008 Non-supervisor 26 41 14 11 5 1 2 69 17 2272

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 30 7 2 1 0 0 90 3 526
2019 Non-supervisor 56 32 7 4 1 0 0 88 5 1917
2017 Supervisor 64 30 4 1 0 0 0 94 1 430
2017 Non-supervisor 52 37 6 4 1 0 0 89 5 1882

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 31 15 8 5 0 1 72 13 526
2019 Non-supervisor 49 29 11 6 3 1 0 79 10 1928
2018 Supervisor 36 30 17 11 5 0 0 67 16 365
2018 Non-supervisor 42 35 12 7 4 0 1 78 10 1404
2017 Supervisor 39 33 13 9 5 0 0 73 14 427
2017 Non-supervisor 42 33 13 7 3 1 1 76 11 1883
2011 Supervisor 32 37 12 11 7 0 1 69 18 703
2011 Non-supervisor 41 36 11 7 4 1 1 78 11 2320

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 34 10 7 3 0 0 80 9 529
2019 Non-supervisor 42 37 11 7 3 0 0 79 10 1935
2018 Supervisor 44 40 8 6 2 0 0 84 8 366
2018 Non-supervisor 37 43 11 7 3 0 0 79 10 1405
2017 Supervisor 41 46 6 6 1 0 0 87 7 431
2017 Non-supervisor 35 45 10 6 3 0 0 81 9 1886
2011 Supervisor 39 42 8 7 4 0 0 81 11 704
2011 Non-supervisor 39 41 9 7 3 0 0 81 10 2322
2008 Supervisor 50 38 7 4 2 0 0 88 6 751
2008 Non-supervisor 39 43 9 6 3 0 0 82 9 2268

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 37 15 14 6 0 0 65 20 529
2019 Non-supervisor 30 36 16 12 6 0 0 66 18 1931
2018 Supervisor 22 38 22 12 6 0 0 60 18 365
2018 Non-supervisor 21 33 21 15 9 0 0 54 25 1409
2017 Supervisor 22 41 18 14 6 0 0 62 20 431
2017 Non-supervisor 24 35 17 15 8 0 0 60 23 1887
2011 Supervisor 16 40 16 15 13 0 0 56 28 705
2011 Non-supervisor 20 38 16 16 10 0 0 58 26 2326

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 41 14 12 2 0 0 72 14 525
2019 Non-supervisor 33 41 13 9 3 0 0 75 12 1929
2018 Supervisor 26 46 14 10 5 0 0 72 14 366
2018 Non-supervisor 25 41 16 13 5 0 0 67 17 1409
2017 Supervisor 24 50 13 10 2 0 0 75 12 431
2017 Non-supervisor 25 45 14 12 4 0 0 70 16 1885

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 37 9 6 2 0 0 83 8 526
2019 Non-supervisor 41 39 12 6 2 0 0 80 8 1926
2018 Supervisor 47 40 6 4 2 0 0 87 6 365
2018 Non-supervisor 38 43 11 6 2 0 0 81 8 1411
2017 Supervisor 41 43 8 6 2 0 0 85 8 431
2017 Non-supervisor 35 43 12 6 3 0 0 79 9 1888
2011 Supervisor 40 40 10 6 4 1 0 80 10 705
2011 Non-supervisor 36 41 11 6 4 0 0 78 11 2327
2008 Supervisor 56 32 7 3 2 0 0 88 5 753
2008 Non-supervisor 44 40 8 5 2 1 0 84 7 2274

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 36 13 10 4 0 0 72 15 528
2019 Non-supervisor 35 38 12 9 5 0 0 73 15 1929
2018 Supervisor 32 42 12 9 4 0 0 74 13 361
2018 Non-supervisor 29 38 16 11 6 0 0 67 17 1407
2017 Supervisor 29 47 12 9 3 0 0 76 12 431
2017 Non-supervisor 28 41 15 9 7 0 0 69 16 1887

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 28 8 3 1 0 0 89 3 525
2019 Non-supervisor 56 32 8 3 1 0 0 88 4 1924
2018 Supervisor 58 34 5 2 1 0 0 92 3 361
2018 Non-supervisor 54 34 8 3 1 0 0 88 4 1402
2017 Supervisor 61 34 4 1 0 0 0 94 1 431
2017 Non-supervisor 54 35 7 2 1 0 0 90 3 1883
2011 Supervisor 67 26 4 2 1 0 0 93 3 705
2011 Non-supervisor 64 28 5 2 1 0 0 92 3 2316

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 40 10 6 4 0 0 81 9 524
2019 Non-supervisor 33 38 15 9 5 0 0 71 14 1926
2018 Supervisor 37 44 9 7 3 0 0 81 10 363
2018 Non-supervisor 26 41 14 12 7 0 0 67 19 1407
2017 Supervisor 41 44 7 7 1 0 0 85 8 431
2017 Non-supervisor 27 43 14 11 5 0 0 71 15 1881
2011 Supervisor 33 40 8 10 9 0 0 73 19 705
2011 Non-supervisor 30 39 13 11 7 0 0 69 18 2318

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 31 13 7 3 0 0 77 10 528
2019 Non-supervisor 40 33 15 8 4 0 0 73 12 1932
2018 Supervisor 41 40 8 8 2 0 0 81 10 362
2018 Non-supervisor 33 36 15 11 5 0 0 69 16 1402
2017 Supervisor 49 32 11 6 2 0 0 81 8 431
2017 Non-supervisor 34 37 14 9 5 0 0 72 14 1879

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 38 16 10 4 0 0 70 14 517
2019 Non-supervisor 33 40 15 8 3 1 1 74 11 1915
2018 Supervisor 27 42 13 11 5 0 0 70 17 362
2018 Non-supervisor 24 38 19 14 5 0 1 62 19 1407
2017 Supervisor 32 37 13 13 4 0 1 70 17 431
2017 Non-supervisor 28 40 17 10 5 0 1 68 15 1882
2011 Supervisor 27 43 15 9 4 1 0 71 14 704
2011 Non-supervisor 34 40 14 8 3 1 1 75 11 2320

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 32 11 5 2 0 0 83 6 529
2019 Non-supervisor 48 37 9 4 1 0 0 86 5 1935
2018 Supervisor 47 38 9 5 1 0 0 85 6 365
2018 Non-supervisor 43 39 11 4 2 0 0 83 6 1410
2017 Supervisor 46 40 10 4 0 0 0 86 4 431
2017 Non-supervisor 44 39 10 5 2 0 0 83 7 1882
2011 Supervisor 44 40 7 6 3 0 0 84 9 705
2011 Non-supervisor 46 40 7 4 2 0 0 87 6 2322
2008 Supervisor 55 36 5 3 2 0 0 91 5 753
2008 Non-supervisor 48 39 7 4 2 0 0 88 6 2275

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 27 22 21 12 0 0 45 33 524
2019 Non-supervisor 36 37 17 7 4 0 0 73 10 1931
2018 Supervisor 13 29 23 21 13 0 1 43 34 365
2018 Non-supervisor 30 36 20 9 5 0 1 66 14 1412
2017 Supervisor 14 34 22 17 11 0 2 49 28 429
2017 Non-supervisor 28 42 19 7 3 0 1 71 10 1886
2011 Supervisor 11 31 24 19 14 0 2 42 33 705
2011 Non-supervisor 30 42 17 7 3 0 1 72 11 2325
2008 Supervisor 10 26 26 21 16 0 2 36 37 753
2008 Non-supervisor 24 39 22 10 4 0 1 64 14 2272

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 32 39 15 4 0 0 19 42 528
2019 Non-supervisor 7 24 38 21 9 1 1 30 31 1929
2018 Supervisor 14 37 34 11 3 0 1 14 52 365
2018 Non-supervisor 10 28 36 19 5 1 1 24 39 1407
2017 Supervisor 12 30 40 11 5 0 1 17 43 429
2017 Non-supervisor 9 26 37 16 8 1 3 25 36 1881
2011 Supervisor 22 34 31 10 2 0 1 12 56 703
2011 Non-supervisor 13 27 33 16 7 1 2 24 41 2313
2008 Supervisor 10 28 37 19 5 0 2 25 38 750
2008 Non-supervisor 7 24 36 20 9 1 3 30 32 2269

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 17 35 25 13 0 1 38 26 529
2019 Non-supervisor 6 15 28 29 18 2 2 50 21 1918
2018 Supervisor 12 25 34 18 9 0 1 28 37 364
2018 Non-supervisor 9 20 30 25 13 2 2 39 30 1402
2017 Supervisor 11 25 28 26 8 0 1 34 37 427
2017 Non-supervisor 8 18 29 24 14 3 4 41 28 1871
2011 Supervisor 27 28 26 13 5 0 1 18 55 702
2011 Non-supervisor 15 24 26 17 11 2 4 30 42 2308
2008 Supervisor 8 18 31 28 12 0 2 42 27 751
2008 Non-supervisor 6 15 27 27 17 3 5 48 23 2271

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 31 30 14 4 1 1 19 50 528
2019 Non-supervisor 15 25 29 17 10 2 2 28 42 1926
2018 Supervisor 23 27 30 15 4 0 0 19 51 366
2018 Non-supervisor 20 26 30 15 6 1 2 22 47 1398
2017 Supervisor 22 31 29 12 4 0 1 17 54 429
2017 Non-supervisor 17 25 28 15 8 2 4 24 46 1880
2011 Supervisor 23 31 27 13 4 1 1 18 54 699
2011 Non-supervisor 16 22 29 17 9 2 5 28 41 2313
2008 Supervisor 16 25 33 19 7 0 2 26 41 747
2008 Non-supervisor 14 21 28 19 12 2 5 33 37 2266

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 23 38 24 7 0 0 31 31 527
2019 Non-supervisor 4 10 34 31 18 2 2 50 14 1916
2018 Supervisor 10 24 42 20 4 0 0 24 34 366
2018 Non-supervisor 6 16 35 29 11 1 2 41 23 1399
2017 Supervisor 8 17 43 25 8 0 0 32 24 429
2017 Non-supervisor 6 13 34 29 14 1 3 44 20 1874
2011 Supervisor 12 21 39 21 5 0 1 27 33 702
2011 Non-supervisor 6 13 32 31 14 1 4 47 20 2316
2008 Supervisor 6 19 41 25 7 0 2 33 26 749
2008 Non-supervisor 5 12 32 32 15 1 4 49 18 2264

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 29 26 13 5 0 1 18 55 528
2019 Non-supervisor 10 17 29 23 17 2 2 41 28 1923
2018 Supervisor 29 31 26 10 3 0 1 14 60 366
2018 Non-supervisor 17 24 30 18 8 2 2 27 42 1407
2017 Supervisor 18 30 32 13 5 1 1 18 49 429
2017 Non-supervisor 11 21 29 21 13 1 4 35 35 1879
2011 Supervisor 26 32 26 10 4 0 1 14 59 703
2011 Non-supervisor 14 22 27 20 12 1 4 33 38 2317
2008 Supervisor 16 31 29 16 6 0 2 22 49 748
2008 Non-supervisor 9 20 29 22 15 1 5 39 31 2266

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 5 13 30 36 16 0 1 52 18 523
2019 Non-supervisor 3 8 21 32 28 4 4 65 12 1918
2018 Supervisor 9 12 33 31 12 0 3 44 22 361
2018 Non-supervisor 5 10 24 31 23 4 3 58 17 1394
2017 Supervisor 4 9 28 35 21 0 2 58 13 427
2017 Non-supervisor 3 9 19 32 24 4 8 65 14 1876
2011 Supervisor 6 11 26 34 19 1 3 55 18 701
2011 Non-supervisor 4 8 20 32 25 3 9 64 13 2311
2008 Supervisor 5 12 28 32 19 1 3 52 18 748
2008 Non-supervisor 3 9 21 31 24 3 9 62 14 2264

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 30 31 12 4 0 1 17 51 528
2019 Non-supervisor 13 22 30 18 13 3 3 32 37 1918
2018 Supervisor 23 31 32 10 3 1 1 13 55 367
2018 Non-supervisor 19 26 30 15 6 2 2 22 47 1404
2017 Supervisor 22 33 33 8 3 0 1 11 56 429
2017 Non-supervisor 16 26 30 14 8 3 4 23 45 1880

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 23 33 23 8 0 1 31 35 528
2019 Non-supervisor 7 16 30 26 17 1 2 45 24 1928
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 20 10 7 3 0 1 79 11 527
2019 Non-supervisor 62 18 7 5 5 0 3 83 10 1927
2017 Supervisor 62 16 7 9 4 0 2 80 13 431
2017 Non-supervisor 60 20 7 5 4 0 3 83 10 1888
2011 Supervisor 62 15 6 6 6 0 4 81 13 705
2011 Non-supervisor 64 15 6 5 5 0 5 83 11 2319
2008 Supervisor 61 14 7 5 4 0 8 82 11 753
2008 Non-supervisor 59 15 6 6 7 1 6 79 14 2269

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 37 17 8 3 2 2 71 11 528
2019 Non-supervisor 29 29 17 10 5 6 4 64 17 1927
2018 Supervisor 22 45 18 8 5 1 1 69 13 364
2018 Non-supervisor 18 30 23 13 7 7 3 53 22 1409
2017 Supervisor 29 39 17 8 3 2 2 71 12 428
2017 Non-supervisor 21 29 19 10 9 6 5 57 21 1886

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 27 8 8 2 0 0 82 10 525
2019 Non-supervisor 46 29 10 9 5 1 0 75 14 1929
2018 Supervisor 52 29 7 7 4 0 0 82 11 364
2018 Non-supervisor 36 32 12 12 7 1 0 69 19 1404
2017 Supervisor 51 33 9 5 1 0 0 85 5 431
2017 Non-supervisor 38 33 11 10 7 1 1 72 17 1887

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 35 6 3 1 0 0 89 4 527
2019 Non-supervisor 52 33 8 5 2 0 0 85 7 1928
2018 Supervisor 49 38 6 6 2 0 0 87 7 366
2018 Non-supervisor 45 38 7 6 2 0 0 84 9 1408
2017 Supervisor 47 42 7 4 1 0 0 89 5 428
2017 Non-supervisor 45 39 8 5 3 0 0 84 8 1885

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 37 9 3 0 0 0 88 4 527
2019 Non-supervisor 44 37 11 5 2 1 0 82 7 1928
2018 Supervisor 42 46 8 3 1 0 0 88 4 367
2018 Non-supervisor 38 42 12 5 2 1 0 81 7 1409
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 28 9 2 1 0 1 87 4 525
2019 Non-supervisor 49 28 13 5 2 1 3 79 8 1935

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 36 15 8 3 1 0 74 11 524
2019 Non-supervisor 44 31 12 8 4 1 0 76 12 1933
2018 Supervisor 31 43 10 12 4 0 0 74 16 364
2018 Non-supervisor 35 34 13 11 5 0 0 70 17 1411
2017 Supervisor 30 39 15 11 5 0 0 68 16 430
2017 Non-supervisor 35 37 13 8 6 1 0 73 14 1888
2011 Supervisor 25 38 18 10 9 0 0 63 19 706
2011 Non-supervisor 37 34 12 10 7 0 0 71 17 2322
2008 Supervisor 28 35 13 13 10 0 0 63 24 752
2008 Non-supervisor 31 36 13 10 8 1 1 68 19 2274

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 32 11 5 3 1 0 82 8 529
2019 Non-supervisor 52 27 11 5 3 2 0 81 9 1928
2018 Supervisor 50 30 12 5 3 1 0 80 8 363
2018 Non-supervisor 44 28 13 8 4 2 1 74 13 1406
2017 Supervisor 44 34 12 6 2 1 0 80 8 431
2017 Non-supervisor 44 30 13 6 5 2 1 76 11 1887
2011 Supervisor 38 32 14 9 5 1 0 71 15 704
2011 Non-supervisor 43 31 12 7 6 1 0 75 13 2323
2008 Supervisor 40 31 10 10 8 1 0 71 18 753
2008 Non-supervisor 42 29 11 8 7 2 0 72 16 2274

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 39 12 4 3 0 0 81 7 527
2019 Non-supervisor 47 29 11 7 4 1 1 78 11 1927
2018 Supervisor 43 39 7 8 3 0 0 82 11 364
2018 Non-supervisor 40 31 13 10 5 0 0 71 15 1408
2017 Supervisor 41 40 10 6 3 0 0 81 9 430
2017 Non-supervisor 38 35 11 9 5 1 0 74 15 1886
2011 Supervisor 32 34 15 13 5 1 0 67 18 704
2011 Non-supervisor 37 33 12 10 7 0 0 71 17 2318
2008 Supervisor 33 35 10 14 8 0 0 69 22 752
2008 Non-supervisor 35 32 12 12 9 1 0 67 21 2274

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 76 11 7 2 2 0 2 89 4 528
2019 Non-supervisor 77 11 4 2 3 0 3 91 6 1922
2017 Supervisor 79 10 5 2 2 0 2 91 4 428
2017 Non-supervisor 74 14 4 2 3 0 3 91 5 1884
2011 Supervisor 73 11 4 3 4 0 5 88 7 706
2011 Non-supervisor 74 12 3 2 4 0 5 90 6 2319
2008 Supervisor 77 7 4 2 3 0 7 90 5 752
2008 Non-supervisor 73 9 4 3 5 1 6 88 8 2274

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 26 9 4 2 3 3 84 6 527
2019 Non-supervisor 58 20 8 4 4 3 3 83 9 1924
2017 Supervisor 48 27 9 6 3 4 3 81 10 430
2017 Non-supervisor 45 24 9 6 5 5 5 77 12 1883
2011 Supervisor 47 30 10 5 3 2 4 81 8 707
2011 Non-supervisor 45 28 10 5 6 3 4 78 11 2317

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 25 9 4 1 1 0 86 5 529
2019 Non-supervisor 61 22 9 3 3 2 0 84 6 1934
2018 Supervisor 52 28 11 6 2 0 0 81 8 362
2018 Non-supervisor 50 26 12 5 5 1 0 77 10 1401
2017 Supervisor 52 28 11 5 3 1 0 81 7 431
2017 Non-supervisor 50 27 11 5 4 2 0 79 10 1885

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 31 12 4 2 0 0 82 7 527
2019 Non-supervisor 56 24 10 7 3 0 0 80 10 1933
2018 Supervisor 46 30 13 6 4 0 0 77 10 363
2018 Non-supervisor 45 28 12 8 6 1 0 73 14 1407
2017 Supervisor 47 32 11 8 2 0 0 79 11 431
2017 Non-supervisor 47 28 11 7 5 0 0 76 13 1886

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 42 21 16 4 3 3 56 22 528
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 36 14 6 3 3 0 75 10 524
2019 Non-supervisor 36 28 16 6 3 9 1 71 11 1929
2018 Supervisor 36 35 13 9 3 3 0 74 13 365
2018 Non-supervisor 27 32 18 9 4 9 0 65 14 1413
2017 Supervisor 32 39 14 8 3 4 0 74 11 431
2017 Non-supervisor 26 31 18 8 5 11 0 65 14 1887
2011 Supervisor 21 30 19 13 12 5 0 54 26 703
2011 Non-supervisor 20 28 21 10 10 10 1 54 23 2319

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 35 16 10 8 1 0 66 18 521
2019 Non-supervisor 30 30 17 12 5 4 1 63 18 1927
2018 Supervisor 27 34 19 10 9 1 0 62 19 366
2018 Non-supervisor 21 32 21 15 8 3 0 55 23 1409
2017 Supervisor 27 38 18 9 7 0 0 65 17 431
2017 Non-supervisor 20 33 21 12 9 4 0 56 22 1885
2011 Supervisor 14 22 18 20 25 1 0 36 45 704
2011 Non-supervisor 15 27 20 16 20 3 0 43 37 2324
2008 Supervisor 23 35 16 13 10 1 0 59 24 753
2008 Non-supervisor 21 31 18 14 13 3 0 54 27 2273

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 34 23 15 11 2 0 50 26 524
2019 Non-supervisor 21 27 22 15 8 7 1 52 24 1922
2018 Supervisor 12 33 24 19 12 1 0 45 31 365
2018 Non-supervisor 13 26 25 19 10 7 0 42 31 1408
2017 Supervisor 12 37 25 18 8 1 0 49 26 430
2017 Non-supervisor 13 28 24 16 10 9 0 45 28 1889
2011 Supervisor 6 24 23 21 23 3 0 31 45 705
2011 Non-supervisor 9 26 21 22 16 7 0 37 40 2320
2008 Supervisor 12 35 19 20 11 3 0 48 32 751
2008 Non-supervisor 11 31 20 19 11 7 0 46 33 2273

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 35 22 18 10 1 0 51 28 526
2019 Non-supervisor 19 31 18 18 9 3 1 52 29 1931
2018 Supervisor 12 32 21 22 14 0 0 43 36 366
2018 Non-supervisor 12 26 22 23 14 2 0 40 38 1410
2017 Supervisor 12 41 20 20 7 1 0 53 27 431
2017 Non-supervisor 12 31 22 18 13 4 0 45 32 1884
2011 Supervisor 7 26 16 25 26 0 0 33 51 705
2011 Non-supervisor 10 26 19 23 19 3 0 38 43 2321
2008 Supervisor 13 38 15 23 10 1 0 51 34 754
2008 Non-supervisor 13 33 18 20 13 4 0 48 34 2269

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 30 17 6 3 3 1 73 9 528
2019 Non-supervisor 39 25 14 6 3 10 3 73 10 1934
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 43 14 9 2 0 0 75 12 525
2019 Non-supervisor 29 42 16 8 3 1 0 72 12 1935
2018 Supervisor 25 44 15 10 5 0 0 70 16 361
2018 Non-supervisor 21 41 20 12 4 1 0 64 16 1408
2017 Supervisor 19 43 19 13 6 0 0 62 19 429
2017 Non-supervisor 18 41 20 13 6 1 0 61 19 1884
2011 Supervisor 14 35 15 19 17 0 0 49 36 703
2011 Non-supervisor 20 35 17 15 12 1 0 56 28 2326

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 34 22 23 8 1 0 46 32 526
2019 Non-supervisor 17 31 24 16 7 3 0 50 25 1921

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 35 18 7 3 1 1 72 10 526
2019 Non-supervisor 29 34 15 10 5 4 2 68 16 1930
2018 Supervisor 32 40 11 11 3 1 1 74 15 360
2018 Non-supervisor 24 33 18 14 6 3 1 60 21 1409
2017 Supervisor 39 35 16 8 1 1 0 75 9 427
2017 Non-supervisor 27 34 16 12 6 5 1 64 19 1884
2011 Supervisor 32 33 14 11 6 3 2 68 17 702
2011 Non-supervisor 28 29 16 12 8 6 2 62 21 2326
2008 Supervisor 34 34 11 10 7 2 2 71 18 753
2008 Non-supervisor 25 31 15 13 9 5 2 60 24 2272

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 42 18 6 3 1 0 73 9 526
2019 Non-supervisor 32 34 20 7 3 3 0 68 11 1924
2018 Supervisor 24 43 22 9 2 0 0 66 12 362
2018 Non-supervisor 24 34 28 10 3 2 0 59 13 1411

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 25 24 12 7 7 2 52 22 524
2019 Non-supervisor 19 20 21 14 11 13 2 47 29 1928
2018 Supervisor 21 27 22 16 8 4 2 51 26 360
2018 Non-supervisor 13 21 21 18 14 11 1 39 36 1410
2017 Supervisor 15 26 24 12 8 9 5 49 23 429
2017 Non-supervisor 11 19 21 16 14 17 2 37 37 1885
2011 Supervisor 12 19 22 16 16 11 4 36 38 704
2011 Non-supervisor 11 19 20 17 16 14 3 36 40 2324

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 35 15 18 7 0 0 60 25 528
2019 Non-supervisor 23 30 20 14 10 3 1 54 25 1929
2018 Supervisor 18 35 22 16 8 0 0 53 25 361
2018 Non-supervisor 13 28 22 21 14 2 0 42 36 1411
2017 Supervisor 20 40 20 11 8 0 0 60 20 429
2017 Non-supervisor 16 32 19 16 13 3 0 50 31 1885
2011 Supervisor 14 36 21 15 14 1 0 50 29 703
2011 Non-supervisor 15 28 18 19 17 2 0 45 37 2319
2008 Supervisor 25 39 15 13 6 0 0 65 20 754
2008 Non-supervisor 20 33 19 15 11 2 0 54 27 2271

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 30 18 15 12 1 1 55 27 527
2019 Non-supervisor 18 24 16 16 19 3 3 45 37 1933
2018 Supervisor 21 26 18 16 17 0 1 48 33 362
2018 Non-supervisor 13 22 16 22 23 2 1 37 47 1411
2017 Supervisor 20 31 16 14 14 2 3 54 29 431
2017 Non-supervisor 14 25 15 18 22 4 2 41 42 1885
2011 Supervisor 16 29 17 16 19 2 1 47 36 703
2011 Non-supervisor 12 19 16 19 29 2 2 32 51 2315
2008 Supervisor 20 31 15 15 16 1 2 53 32 752
2008 Non-supervisor 12 25 16 19 23 2 2 39 44 2270

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 23 16 5 2 1 3 76 8 527
2019 Non-supervisor 56 25 10 3 1 0 4 85 5 1929

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 12 5 4 4 1 12 85 9 527
2019 Non-supervisor 58 9 8 4 4 4 14 81 10 1929

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 24 11 4 1 1 3 83 6 527
2019 Non-supervisor 43 24 17 7 3 2 4 71 11 1929

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 22 14 5 2 1 3 78 7 527
2019 Non-supervisor 41 23 17 8 4 4 4 69 12 1919

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 13 12 9 7 1 4 71 16 525
2019 Non-supervisor 45 15 14 8 8 5 6 67 18 1921

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 9 6 3 1 1 3 90 4 526
2019 Non-supervisor 62 14 9 3 2 3 5 84 6 1924

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 8 4 1 1 3 3 95 1 523
2019 Non-supervisor 74 8 5 2 2 4 5 90 4 1925

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 85 3 2 0 0 1 9 98 0 526
2019 Non-supervisor 77 7 3 1 1 3 9 95 2 1918

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 50 12 6 2 1 0 80 8 526
2019 Non-supervisor 23 42 20 9 3 2 1 66 13 1928
2018 Supervisor 26 48 16 7 2 1 0 75 10 363
2018 Non-supervisor 17 37 25 11 6 4 1 56 18 1411
2017 Supervisor 29 47 16 6 2 0 0 76 7 431
2017 Non-supervisor 19 38 22 12 5 4 0 59 18 1887

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 41 10 5 2 1 0 83 6 526
2019 Non-supervisor 41 38 13 5 2 2 0 80 7 1921
2018 Supervisor 41 41 12 4 2 1 0 82 5 362
2018 Non-supervisor 37 41 14 5 1 1 0 80 7 1396
2017 Supervisor 44 41 10 2 0 1 0 87 3 429
2017 Non-supervisor 37 42 12 4 2 2 0 81 6 1882
2011 Supervisor 28 40 18 7 5 2 0 70 12 704
2011 Non-supervisor 32 38 15 6 4 3 0 73 11 2321

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 38 15 4 1 2 0 79 6 524
2019 Non-supervisor 42 32 16 4 2 4 1 78 6 1922
2018 Supervisor 35 40 18 5 2 1 0 75 7 362
2018 Non-supervisor 33 36 18 5 2 4 1 73 8 1398
2017 Supervisor 38 39 17 2 1 4 0 80 3 429
2017 Non-supervisor 34 34 17 4 3 6 1 74 8 1881

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 33 6 3 2 0 0 89 4 527
2019 Non-supervisor 56 31 7 4 2 0 0 87 6 1929
2018 Supervisor 56 31 8 3 2 0 0 87 5 360
2018 Non-supervisor 45 37 11 4 2 0 0 82 6 1393
2017 Supervisor 52 38 7 3 1 0 0 90 4 430
2017 Non-supervisor 45 39 8 4 3 0 0 85 7 1886
2011 Supervisor 34 36 13 8 8 0 0 70 16 705
2011 Non-supervisor 38 37 14 7 5 1 0 75 12 2320
2008 Supervisor 43 38 8 8 3 0 0 81 11 752
2008 Non-supervisor 37 38 13 8 4 0 0 75 12 2273

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 30 11 7 3 0 0 79 10 529
2019 Non-supervisor 45 31 13 6 4 0 0 77 10 1928
2018 Supervisor 42 33 15 4 5 0 0 75 10 359
2018 Non-supervisor 37 33 19 7 4 0 0 70 11 1398
2017 Supervisor 42 34 15 7 2 0 0 76 9 430
2017 Non-supervisor 36 35 15 8 5 1 0 72 13 1886
2011 Supervisor 23 31 19 13 13 1 0 54 26 705
2011 Non-supervisor 27 35 18 11 8 0 0 63 19 2322

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 32 13 8 3 0 0 76 11 527
2019 Non-supervisor 40 35 14 7 3 0 0 75 10 1924
2018 Supervisor 36 39 13 7 5 0 0 76 12 362
2018 Non-supervisor 32 36 19 9 3 0 0 68 13 1393
2017 Supervisor 37 39 14 8 2 0 0 76 10 429
2017 Non-supervisor 33 37 15 10 5 0 0 70 15 1887
2011 Supervisor 19 33 17 16 13 1 0 53 30 706
2011 Non-supervisor 24 35 17 15 8 0 0 60 23 2317
2008 Supervisor 39 36 12 8 4 0 0 75 12 754
2008 Non-supervisor 31 41 14 10 4 0 0 72 14 2272

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 26 16 6 5 2 0 72 12 529
2019 Non-supervisor 41 25 15 9 5 3 1 69 15 1928
2018 Supervisor 43 27 16 8 4 1 0 71 12 363
2018 Non-supervisor 34 27 20 10 6 3 0 63 17 1402
2017 Supervisor 42 31 16 8 2 2 1 74 10 430
2017 Non-supervisor 36 27 17 9 6 5 1 66 16 1887
2011 Supervisor 30 27 17 11 10 4 1 60 22 706
2011 Non-supervisor 31 28 16 11 9 5 1 62 20 2322
2008 Supervisor 41 27 15 8 6 3 0 70 15 753
2008 Non-supervisor 32 31 15 11 7 5 1 66 19 2269
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 17 54 29 529
2019 Non-supervisor 19 51 30 1936
2018 Supervisor 19 58 23 367
2018 Non-supervisor 15 54 31 1409
2017 Supervisor 18 55 27 429
2017 Non-supervisor 15 56 29 1888
2011 Supervisor 17 46 37 705
2011 Non-supervisor 16 52 32 2326

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 33 17 31 8 0 10 90
2019 Non-supervisor 18 13 20 9 35 5 337
2018 Supervisor 29 20 32 12 0 8 72
2018 Non-supervisor 19 19 31 14 12 5 230
2017 Supervisor 43 12 8 29 0 8 78
2017 Non-supervisor 27 18 20 13 17 5 276
2011 Supervisor 28 10 24 24 9999 13 122
2011 Non-supervisor 23 11 27 21 9999 18 381
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 46 7 3 1 0 4 90 3 529
2019 Non-supervisor 34 48 10 6 1 0 1 83 7 1932

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 27 8 2 0 2 3 89 3 529
2019 Non-supervisor 56 25 10 2 1 5 1 86 4 1933
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 527
2019 Non-supervisor 8 92 1932
2018 Supervisor 8 92 365
2018 Non-supervisor 10 90 1412

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 26
2019 Non-supervisor 57 43 157
2018 Supervisor 37 63 31
2018 Non-supervisor 52 48 140

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 26
2019 Non-supervisor 53 47 157
2018 Supervisor 45 55 31
2018 Non-supervisor 58 42 140

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 25 75 26
2019 Non-supervisor 4 96 157

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 26
2019 Non-supervisor 0 100 157
2018 Supervisor 0 100 31
2018 Non-supervisor 0 100 140

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 26
2019 Non-supervisor 30 70 156
2018 Supervisor 47 53 31
2018 Non-supervisor 38 62 139

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 28 72 26
2019 Non-supervisor 35 65 156
2018 Supervisor 30 70 31
2018 Non-supervisor 37 63 139

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 26
2019 Non-supervisor 48 52 156
2018 Supervisor 44 56 31
2018 Non-supervisor 43 57 139

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 34 66 26
2019 Non-supervisor 42 58 156
2018 Supervisor 29 71 31
2018 Non-supervisor 37 63 139

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 26
2019 Non-supervisor 28 72 156
2018 Supervisor 49 51 31
2018 Non-supervisor 34 66 139

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 26
2019 Non-supervisor 51 49 156
2018 Supervisor 43 57 31
2018 Non-supervisor 46 54 139

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 31 69 26
2019 Non-supervisor 23 77 156
2018 Supervisor 31 69 31
2018 Non-supervisor 27 73 139

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 26
2019 Non-supervisor 7 93 156

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 26
2019 Non-supervisor 53 47 156
2018 Supervisor 38 62 31
2018 Non-supervisor 46 54 139

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 62 38 26
2019 Non-supervisor 46 54 156
2018 Supervisor 72 28 31
2018 Non-supervisor 53 47 139

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 20 80 26
2019 Non-supervisor 15 85 156
2018 Supervisor 41 59 31
2018 Non-supervisor 16 84 139

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 526
2019 Non-supervisor 10 90 1933

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 20 22 6 2 23 8 57 11 528
2019 Non-supervisor 19 11 18 5 4 31 11 53 16 1931
2018 Supervisor 22 20 18 4 5 22 8 61 13 366
2018 Non-supervisor 13 13 22 6 4 34 7 45 17 1406
2017 Supervisor 21 20 19 5 1 26 7 62 9 431
2017 Non-supervisor 13 13 19 5 4 35 10 47 18 1887

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 32 19 4 2 7 0 73 6 528
2019 Non-supervisor 34 26 18 4 3 13 1 71 9 1930
2018 Supervisor 31 34 19 4 4 5 2 70 9 367
2018 Non-supervisor 23 27 25 7 4 13 1 58 13 1404
2017 Supervisor 35 34 17 5 1 7 0 75 7 430
2017 Non-supervisor 24 29 20 6 4 16 2 64 11 1887
2011 Supervisor 34 33 18 6 4 5 0 71 10 704
2011 Non-supervisor 27 32 19 6 4 12 0 67 11 2314
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 3 97 527
2019 Non-supervisor 5 95 1930
2018 Supervisor 3 97 367
2018 Non-supervisor 5 95 1408

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 0 100 99
2018 Supervisor 0 100 13
2018 Non-supervisor 0 100 72

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 10 90 97
2018 Supervisor 0 100 13
2018 Non-supervisor 11 89 72

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 6 94 97

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 16
2019 Non-supervisor 38 62 97
2018 Supervisor 51 49 13
2018 Non-supervisor 43 57 72

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 0 100 97
2018 Supervisor 0 100 13
2018 Non-supervisor 0 100 72

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 16
2019 Non-supervisor 18 82 97

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 9 91 97

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 13 87 97

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 8 92 97

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 16
2019 Non-supervisor 62 38 97
2018 Supervisor 35 65 13
2018 Non-supervisor 56 44 72

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 527
2019 Non-supervisor 7 93 1928

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 20 19 2 1 28 7 66 5 526
2019 Non-supervisor 20 11 19 3 2 34 10 57 9 1924
2018 Supervisor 23 20 18 3 1 27 8 66 6 365
2018 Non-supervisor 13 13 26 3 3 36 7 46 9 1409
2017 Supervisor 19 20 18 1 0 33 9 67 3 431
2017 Non-supervisor 12 13 21 2 2 41 8 50 9 1884

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 36 15 3 1 7 1 80 4 526
2019 Non-supervisor 36 25 18 3 2 14 2 72 6 1927
2018 Supervisor 33 35 18 3 2 9 1 75 5 364
2018 Non-supervisor 25 26 26 4 2 16 1 61 8 1410
2017 Supervisor 34 35 17 2 0 10 1 77 3 429
2017 Non-supervisor 25 28 19 4 2 21 2 68 8 1885
2011 Supervisor 38 36 15 3 1 6 0 78 5 705
2011 Non-supervisor 32 33 17 3 2 13 0 75 5 2320
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 31 11 3 5 0 1 81 8 529
2019 Non-supervisor 47 28 14 6 4 0 1 76 9 1930
2018 Supervisor 46 28 15 6 4 0 0 74 11 366
2018 Non-supervisor 41 29 17 7 5 0 1 71 12 1410
2017 Supervisor 47 30 13 5 4 0 1 78 9 429
2017 Non-supervisor 42 31 14 7 4 1 2 74 12 1883

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 24 27 20 17 0 0 36 37 528
2019 Non-supervisor 24 32 26 11 6 0 0 56 18 1929
2018 Supervisor 6 20 28 24 21 0 0 27 45 366
2018 Non-supervisor 14 31 29 16 9 1 0 46 25 1413
2017 Supervisor 10 22 29 21 18 0 0 32 39 430
2017 Non-supervisor 18 30 28 16 8 0 1 48 24 1885

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 34 25 15 9 0 1 50 24 526
2019 Non-supervisor 33 34 21 8 3 0 1 68 11 1923
2018 Supervisor 9 29 28 22 11 0 0 39 34 364
2018 Non-supervisor 23 33 25 12 5 1 2 57 18 1410
2017 Supervisor 12 35 26 18 8 0 0 47 26 429
2017 Non-supervisor 26 32 23 12 5 0 2 59 18 1881

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 20 28 21 23 0 0 29 44 528
2019 Non-supervisor 25 28 22 14 10 1 0 53 24 1927
2018 Supervisor 7 15 25 23 29 0 0 22 53 364
2018 Non-supervisor 18 26 23 19 13 1 1 44 33 1405
2017 Supervisor 8 19 30 22 20 0 0 27 43 431
2017 Non-supervisor 20 27 21 18 11 1 2 49 29 1885

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 32 18 10 10 0 1 62 20 527
2019 Non-supervisor 50 27 12 5 2 0 3 80 7 1917
2018 Supervisor 25 27 20 15 12 0 1 53 27 366
2018 Non-supervisor 41 28 16 7 4 1 4 72 11 1406
2017 Supervisor 21 29 25 13 9 0 3 52 23 429
2017 Non-supervisor 40 30 14 6 3 1 6 75 10 1888

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 28 27 10 11 0 0 52 21 528
2019 Non-supervisor 38 32 16 7 5 0 1 71 12 1924
2018 Supervisor 18 27 27 16 12 0 0 45 28 366
2018 Non-supervisor 31 32 20 10 6 1 1 64 16 1411
2017 Supervisor 20 34 23 14 8 0 0 55 22 429
2017 Non-supervisor 32 32 21 10 5 0 1 65 15 1882

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 37 23 8 4 0 0 64 13 526
2019 Non-supervisor 32 33 22 8 3 1 1 66 11 1928
2018 Supervisor 17 38 26 15 4 0 0 55 19 365
2018 Non-supervisor 21 32 27 11 6 1 1 55 17 1404
2017 Supervisor 20 38 24 11 6 0 0 59 17 429
2017 Non-supervisor 25 32 22 13 5 1 2 58 19 1882

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 33 27 19 9 0 0 46 28 527
2019 Non-supervisor 26 33 23 11 5 1 1 60 16 1929
2018 Supervisor 9 27 28 22 14 0 0 36 36 363
2018 Non-supervisor 16 31 26 16 9 1 1 48 25 1403
2017 Supervisor 8 32 26 24 9 0 0 40 34 429
2017 Non-supervisor 18 30 26 15 8 0 1 49 24 1880

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 35 20 14 6 0 0 59 20 523
2019 Non-supervisor 33 31 20 10 5 0 1 65 15 1929
2018 Supervisor 16 36 23 16 8 0 0 52 25 365
2018 Non-supervisor 23 32 23 13 7 0 1 56 20 1403
2017 Supervisor 21 35 22 14 7 0 0 56 21 429
2017 Non-supervisor 24 32 23 11 7 1 1 58 19 1884

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 33 13 8 6 0 0 72 15 526
2019 Non-supervisor 42 27 15 8 6 1 1 70 14 1923

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 35 23 12 5 0 0 60 17 525
2019 Non-supervisor 39 34 16 6 3 1 1 74 9 1923
2018 Supervisor 21 28 28 14 8 0 1 50 23 362
2018 Non-supervisor 30 34 21 9 4 0 1 66 14 1400
2017 Supervisor 27 28 24 14 7 0 0 55 21 429
2017 Non-supervisor 31 33 21 10 4 1 1 65 14 1879

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 21 7 2 1 0 1 90 2 524
2019 Non-supervisor 62 23 9 3 1 0 1 86 4 1920
2018 Supervisor 65 25 7 2 1 0 0 90 3 362
2018 Non-supervisor 59 25 9 3 1 0 2 86 5 1403
2017 Supervisor 72 17 8 2 0 0 1 90 3 431
2017 Non-supervisor 60 25 9 2 1 0 2 87 4 1889

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 84 7 2 0 0 0 6 97 1 519
2019 Non-supervisor 77 11 4 1 1 1 6 94 2 1920
2018 Supervisor 86 9 2 1 0 1 1 96 2 365
2018 Non-supervisor 76 13 4 1 1 1 5 94 2 1399

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 85 7 5 1 1 0 2 93 2 525
2019 Non-supervisor 78 9 5 2 3 1 2 90 5 1924
2018 Supervisor 79 12 3 1 3 1 2 93 4 363
2018 Non-supervisor 74 11 6 2 2 2 3 89 4 1402
2017 Supervisor 87 6 4 1 0 0 1 94 2 431
2017 Non-supervisor 76 11 4 2 3 1 3 90 5 1886

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 29 10 3 1 0 1 86 4 527
2019 Non-supervisor 58 27 9 2 2 1 2 87 4 1924
2018 Supervisor 52 30 12 4 2 0 0 82 6 365
2018 Non-supervisor 54 30 10 4 2 0 1 85 5 1412
2017 Supervisor 58 30 8 2 0 0 1 89 2 430
2017 Non-supervisor 55 29 9 3 2 0 1 85 5 1884

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 21 10 4 2 0 1 84 6 527
2019 Non-supervisor 63 19 9 4 3 1 1 83 8 1917
2018 Supervisor 57 23 12 5 4 0 0 80 9 364
2018 Non-supervisor 54 22 11 6 5 0 1 78 11 1410
2017 Supervisor 64 24 8 3 2 0 0 88 4 429
2017 Non-supervisor 59 20 10 5 4 0 2 81 9 1887

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 30 18 3 2 0 1 77 5 523
2019 Non-supervisor 64 8 2 0 0 1 25 96 1 1917
2018 Supervisor 39 36 18 6 2 0 0 74 8 362
2018 Non-supervisor 56 9 3 1 0 0 32 95 1 1401
2017 Supervisor 44 32 17 5 1 0 0 77 6 430
2017 Non-supervisor 58 8 2 0 0 0 32 96 1 1883

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 20 5 2 1 0 2 92 3 521
2019 Non-supervisor 72 16 5 1 1 1 5 93 2 1916
2018 Supervisor 68 22 7 2 1 0 1 90 3 364
2018 Non-supervisor 68 18 6 1 0 1 6 92 1 1405
2017 Supervisor 69 20 5 2 1 0 3 91 3 430
2017 Non-supervisor 69 16 6 1 0 1 7 92 2 1880

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 14 4 2 1 0 1 93 4 528
2019 Non-supervisor 62 19 9 3 4 1 2 84 7 1920
2018 Supervisor 69 19 7 3 2 0 1 89 5 363
2018 Non-supervisor 53 24 11 5 5 0 2 79 10 1413
2017 Supervisor 64 24 7 2 2 0 1 88 4 430
2017 Non-supervisor 50 25 11 5 5 1 3 78 11 1889

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 19 8 3 0 0 1 89 3 527
2019 Non-supervisor 59 25 10 2 1 0 2 86 4 1922
2018 Supervisor 65 22 10 2 1 0 1 87 3 363
2018 Non-supervisor 53 30 10 3 1 0 2 85 4 1411
2017 Supervisor 62 26 8 1 1 0 2 90 2 429
2017 Non-supervisor 54 28 10 3 1 0 3 85 4 1886

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 29 38 18 5 0 0 39 23 528
2019 Non-supervisor 20 37 31 10 2 0 0 57 12 1937
2018 Supervisor 6 26 42 20 5 0 0 33 26 367
2018 Non-supervisor 12 36 36 13 3 0 0 48 16 1414
2017 Supervisor 8 25 39 21 7 0 0 33 28 431
2017 Non-supervisor 10 34 38 13 5 0 0 44 18 1889

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 20 43 18 8 0 0 26 31 527
2019 Non-supervisor 5 13 39 28 14 0 0 43 18 1922
2018 Supervisor 9 28 38 21 5 0 0 26 37 364
2018 Non-supervisor 6 17 41 26 10 0 0 36 23 1396
2017 Supervisor 6 23 43 22 6 0 0 28 29 430
2017 Non-supervisor 6 17 40 26 11 0 0 37 22 1880

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 44 21 12 2 3 0 63 15 527
2019 Non-supervisor 18 36 22 13 5 6 0 58 19 1925
2018 Supervisor 10 32 29 17 9 4 0 43 27 366
2018 Non-supervisor 11 28 27 19 10 6 1 41 30 1411
2017 Supervisor 12 38 25 15 8 3 0 51 24 431
2017 Non-supervisor 9 26 25 17 10 11 1 40 31 1886

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 40 21 11 5 2 0 62 16 526
2019 Non-supervisor 25 36 19 13 5 3 0 63 18 1929
2018 Supervisor 14 39 25 15 6 2 0 54 21 367
2018 Non-supervisor 20 31 23 15 8 3 0 53 23 1409
2017 Supervisor 15 44 21 13 5 1 0 60 18 430
2017 Non-supervisor 18 36 20 14 7 4 0 56 23 1883
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 8 92 526
2019 Non-supervisor 11 89 1933
2017 Supervisor 9 91 431
2017 Non-supervisor 10 90 1886

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 88 12 44
2019 Non-supervisor 81 19 205
2017 Supervisor 73 27 40
2017 Non-supervisor 75 25 190

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 40 6 3 0 0 0 92 3 38
2019 Non-supervisor 52 36 4 5 2 0 1 88 8 162
2017 Supervisor 69 27 4 0 0 0 0 96 0 30
2017 Non-supervisor 45 41 7 4 2 1 0 87 6 143
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 33 7 2 1 5 0 55 45 527
2019 Non-supervisor 58 23 7 2 1 7 2 64 36 1932
2018 Supervisor 68 18 6 3 1 4 0 71 29 367
2018 Non-supervisor 68 16 5 2 1 7 2 74 26 1412
2017 Supervisor 64 23 5 2 1 5 0 68 32 431
2017 Non-supervisor 67 14 5 1 1 10 2 76 24 1887

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 230
2019 Non-supervisor 39 61 632

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 78 22 228
2019 Non-supervisor 76 24 620
2018 Supervisor 63 37 106
2018 Non-supervisor 63 37 333

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 27 17 9 8 2 10 62 20 228
2019 Non-supervisor 22 26 20 11 6 3 13 57 20 626
2018 Supervisor 14 32 13 15 16 1 9 51 34 106
2018 Non-supervisor 20 26 19 11 12 1 11 52 27 337
2017 Supervisor 22 25 15 11 2 2 23 62 18 132
2017 Non-supervisor 14 28 19 9 7 4 18 54 22 406

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 19 16 13 10 2 25 47 31 229
2019 Non-supervisor 15 21 20 13 10 5 16 45 29 627
2018 Supervisor 6 17 19 11 14 8 25 34 38 106
2018 Non-supervisor 12 17 20 14 16 2 19 37 37 340
2017 Supervisor 7 12 17 10 3 6 44 40 27 132
2017 Non-supervisor 10 21 19 9 8 7 25 45 26 407

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 13 5 4 2 1 7 88 7 526
2019 Non-supervisor 61 12 6 3 2 3 13 87 6 1926
2018 Supervisor 72 7 5 2 3 1 9 88 6 366
2018 Non-supervisor 67 9 5 3 2 2 13 88 6 1411
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