2019 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	39	4	9	3	84	12	363
2019	Unilingual English	39	42	5	11	3	81	14	346
2017	Bilingual	50	42	2	2	3	92	6	397
2017	Unilingual English	37	49	3	8	3	86	11	352
2017	Either English or French	60	28	5	5	2	88	7	56
2014	Bilingual	51	39	4	5	1	90	7	352
2014	Unilingual English	37	47	3	9	3	85	12	269
2014	Either English or French	58	33	3	6	0	91	6	34
2011	Bilingual	52	40	2	4	2	92	6	372
2011	Unilingual English	34	48	5	10	3	82	12	292
2011	Either English or French	38	47	6	9	0	85	9	34
2008	Bilingual	40	45	3	7	4	85	11	317
2008	Unilingual English	28	50	5	13	4	78	18	228
2008	Either English or French	45	45	3	0	7	90	7	29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	24	7	8	4	0	0	81	12	363
2019	Unilingual English	73	12	5	2	3	0	5	89	6	345
2017	Bilingual	61	18	7	8	5	0	0	79	14	397
2017	Unilingual English	75	15	2	3	3	0	2	93	5	352
2017	Either English or French	84	11	2	2	0	2	0	96	2	55
2014	Bilingual	58	23	8	6	4	0	0	82	10	352
2014	Unilingual English	78	11	5	2	1	1	2	92	3	269
2014	Either English or French	80	11	3	0	3	0	3	94	3	34
2011	Bilingual	56	24	6	8	5	0	0	81	13	372
2011	Unilingual English	82	11	3	2	0	0	3	95	2	292
2011	Either English or French	71	24	0	6	0	0	0	94	6	34
2008	Bilingual	54	21	5	12	7	0	1	76	19	316
2008	Unilingual English	75	16	4	1	2	0	1	92	3	228
2008	Either English or French	86	10	0	0	0	0	3	100	0	29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	30	5	8	3	84	11	364
2019	Unilingual English	50	33	6	8	3	83	11	346
2017	Bilingual	53	33	5	5	4	86	9	397
2017	Unilingual English	45	38	5	8	5	83	12	350
2017	Either English or French	56	30	2	9	3	86	12	56
2014	Bilingual	55	27	6	6	6	82	12	352
2014	Unilingual English	42	32	11	11	4	75	15	268
2014	Either English or French	43	33	15	6	3	76	9	34
2011	Bilingual	53	32	6	6	3	85	10	369
2011	Unilingual English	40	38	8	9	6	78	14	292
2011	Either English or French	35	24	18	15	9	59	24	34

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	35	8	7	4	0	81	11	364
2019	Unilingual English	33	39	12	11	5	0	72	16	343
2017	Bilingual	54	34	5	5	2	0	88	7	397
2017	Unilingual English	35	42	6	13	3	1	78	16	352
2017	Either English or French	51	31	7	9	0	2	84	9	56
2014	Bilingual	56	29	6	6	3	0	85	9	352
2014	Unilingual English	38	37	9	9	6	0	76	15	269
2014	Either English or French	32	56	9	3	0	0	88	3	34
2011	Bilingual	50	32	7	6	4	1	83	10	370
2011	Unilingual English	34	42	11	9	4	0	76	13	291
2011	Either English or French	24	50	6	9	9	3	76	18	34
2008	Bilingual	33	44	10	10	3	1	77	13	316
2008	Unilingual English	25	40	16	11	8	0	65	19	228
2008	Either English or French	24	41	14	10	10	0	66	21	29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	29	6	2	1	1	91	3	364
2019	Unilingual English	55	31	6	4	3	1	87	7	341
2017	Bilingual	68	27	4	1	0	0	95	1	396
2017	Unilingual English	61	29	5	3	1	0	90	5	351
2017	Either English or French	69	21	5	2	0	3	93	2	56
2014	Bilingual	72	22	3	2	1	0	94	3	352
2014	Unilingual English	67	25	4	3	1	0	93	4	269
2014	Either English or French	58	36	0	3	3	0	94	6	34

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	29	6	6	5	0	0	83	11	364
2019	Unilingual English	53	32	7	6	2	0	0	85	8	345
2017	Bilingual	55	30	7	5	2	0	0	85	8	396
2017	Unilingual English	53	29	8	6	4	0	0	83	10	352
2017	Either English or French	60	24	5	5	2	2	2	87	7	56
2014	Bilingual	53	29	10	5	2	0	0	82	8	352
2014	Unilingual English	50	29	9	8	3	0	0	79	12	269
2014	Either English or French	43	33	12	6	6	0	0	76	12	34
2011	Bilingual	51	29	8	8	3	0	0	81	12	373
2011	Unilingual English	47	35	5	9	4	0	0	82	13	292
2011	Either English or French	50	29	9	9	3	0	0	79	12	34

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	36	12	6	4	78	10	363
2019	Unilingual English	38	38	12	8	5	75	13	347
2017	Bilingual	44	41	6	5	3	86	8	397
2017	Unilingual English	34	42	14	7	3	76	10	352
2017	Either English or French	46	40	7	5	2	86	7	56
2014	Bilingual	38	41	10	8	3	79	11	352
2014	Unilingual English	29	45	10	10	6	75	16	269
2014	Either English or French	35	38	12	9	6	73	15	34
2011	Bilingual	39	42	8	7	5	81	12	372
2011	Unilingual English	36	40	11	10	4	76	13	291
2011	Either English or French	41	29	12	18	0	71	18	34
2008	Bilingual	38	43	9	6	4	81	10	315
2008	Unilingual English	36	39	10	9	5	76	14	228
2008	Either English or French	45	45	10	0	0	90	0	29

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	35	14	11	6	0	69	17	362
2019	Unilingual English	29	35	13	12	10	1	64	22	345
2017	Bilingual	31	37	14	12	6	0	68	18	397
2017	Unilingual English	24	35	16	15	10	1	59	25	352
2017	Either English or French	39	33	10	12	5	0	72	17	56
2014	Bilingual	31	33	16	11	9	0	63	20	352
2014	Unilingual English	22	32	18	17	11	1	55	28	269
2014	Either English or French	29	14	24	21	12	0	43	33	34
2011	Bilingual	30	35	15	12	8	0	65	21	372
2011	Unilingual English	17	40	18	14	11	0	57	25	292
2011	Either English or French	24	32	12	24	9	0	56	32	34

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	38	11	9	4	76	13	360
2019	Unilingual English	30	40	13	13	4	70	17	345
2017	Bilingual	39	43	8	7	2	82	9	396
2017	Unilingual English	29	44	12	12	4	72	16	352
2017	Either English or French	44	41	5	10	0	84	10	56

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	34	6	4	2	0	88	6	361
2019	Unilingual English	46	36	8	6	3	0	82	10	343
2017	Bilingual	50	39	7	3	2	0	88	4	396
2017	Unilingual English	45	37	9	6	3	0	82	9	352
2017	Either English or French	68	21	7	2	2	0	89	4	55
2014	Bilingual	54	30	8	5	2	1	84	7	352
2014	Unilingual English	38	42	10	5	5	0	79	10	268
2014	Either English or French	32	41	15	3	9	0	73	12	34
2011	Bilingual	47	37	8	6	2	1	84	8	373
2011	Unilingual English	42	36	14	6	1	0	78	8	292
2011	Either English or French	41	38	15	6	0	0	79	6	34
2008	Bilingual	51	33	8	4	2	1	85	7	315
2008	Unilingual English	39	40	9	8	4	0	79	12	228
2008	Either English or French	62	21	7	10	0	0	83	10	29

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	35	11	9	6	74	15	362
2019	Unilingual English	32	37	13	11	7	69	18	345
2017	Bilingual	38	37	13	6	6	76	12	396
2017	Unilingual English	31	34	16	11	7	66	18	351
2017	Either English or French	49	30	7	12	2	79	14	56

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	33	6	2	2	0	90	4	359
2019	Unilingual English	53	32	9	3	2	1	86	5	343
2017	Bilingual	61	29	6	2	2	0	90	4	395
2017	Unilingual English	56	30	11	3	0	0	86	4	351
2017	Either English or French	65	28	5	2	0	0	93	2	56
2014	Bilingual	67	23	7	2	1	0	90	3	352
2014	Unilingual English	61	25	9	2	2	0	87	4	269
2014	Either English or French	64	27	6	0	3	0	91	3	34
2011	Bilingual	62	27	7	3	1	0	89	4	373
2011	Unilingual English	57	28	11	3	1	0	85	4	292
2011	Either English or French	68	26	6	0	0	0	94	0	34

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	35	9	8	7	0	77	15	355
2019	Unilingual English	34	39	13	8	6	0	73	14	343
2017	Bilingual	43	36	10	8	3	0	80	11	395
2017	Unilingual English	29	46	11	10	5	0	75	15	350
2017	Either English or French	51	30	12	3	2	2	82	5	56
2014	Bilingual	32	39	10	13	6	0	72	19	352
2014	Unilingual English	20	51	11	9	9	0	71	18	269
2014	Either English or French	20	53	12	9	6	0	73	15	34
2011	Bilingual	36	36	10	11	5	1	73	17	370
2011	Unilingual English	27	41	14	12	7	0	67	19	292
2011	Either English or French	26	38	18	12	3	3	67	15	34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	28	12	9	6	74	14	362
2019	Unilingual English	30	39	15	9	6	70	16	344
2017	Bilingual	43	35	13	5	3	78	8	395
2017	Unilingual English	31	33	18	12	5	64	17	351
2017	Either English or French	53	35	7	3	2	88	5	56
2014	Bilingual	41	30	14	10	6	71	16	352
2014	Unilingual English	26	37	16	14	7	63	21	269
2014	Either English or French	29	38	12	9	12	67	21	34

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	35	12	7	3	0	77	10	358
2019	Unilingual English	32	42	12	8	6	0	74	14	341
2017	Bilingual	46	36	10	5	2	0	82	8	395
2017	Unilingual English	34	37	14	10	4	1	72	14	351
2017	Either English or French	55	33	5	5	2	0	88	7	56
2014	Bilingual	42	37	9	6	5	0	80	11	350
2014	Unilingual English	28	41	12	13	5	1	70	18	269
2014	Either English or French	37	24	18	9	9	3	63	19	34
2011	Bilingual	45	33	11	8	3	1	78	11	372
2011	Unilingual English	29	46	11	11	2	0	75	14	289
2011	Either English or French	35	35	18	6	0	6	75	6	34

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	38	9	4	2	0	84	6	363
2019	Unilingual English	43	38	9	8	3	0	81	10	347
2017	Bilingual	51	34	8	5	2	0	85	7	393
2017	Unilingual English	41	38	12	7	2	0	79	9	351
2017	Either English or French	57	30	11	0	2	0	88	2	55
2014	Bilingual	49	36	9	5	1	0	85	6	351
2014	Unilingual English	42	37	11	6	3	1	79	9	269
2014	Either English or French	41	36	11	9	3	0	77	12	34
2011	Bilingual	50	37	7	4	2	0	87	6	373
2011	Unilingual English	43	37	10	7	2	0	80	10	292
2011	Either English or French	53	38	3	6	0	0	91	6	34
2008	Bilingual	48	40	6	3	3	0	88	6	315
2008	Unilingual English	43	41	7	5	3	0	84	8	228
2008	Either English or French	66	24	10	0	0	0	90	0	29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	33	18	9	5	0	68	14	360
2019	Unilingual English	35	37	18	8	2	0	72	10	344
2017	Bilingual	31	39	17	7	5	1	71	12	397
2017	Unilingual English	35	40	16	6	2	0	76	9	351
2017	Either English or French	60	31	9	0	0	0	91	0	56
2014	Bilingual	30	39	21	7	3	0	69	10	352
2014	Unilingual English	34	41	19	3	3	0	75	6	269
2014	Either English or French	32	53	12	0	3	0	85	3	34
2011	Bilingual	27	37	21	10	6	0	63	16	373
2011	Unilingual English	27	45	17	6	5	0	72	11	292
2011	Either English or French	29	44	15	3	9	0	74	12	34
2008	Bilingual	19	34	26	14	8	0	52	22	317
2008	Unilingual English	18	41	23	13	4	1	60	17	228
2008	Either English or French	24	62	7	3	3	0	86	7	29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	22	38	21	8	0	1	30	32	364
2019	Unilingual English	5	20	38	26	10	1	0	36	26	344
2017	Bilingual	8	19	37	23	10	0	3	35	27	395
2017	Unilingual English	5	21	38	24	9	1	2	34	27	346
2017	Either English or French	5	14	32	28	9	2	9	42	22	55
2014	Bilingual	9	25	38	20	6	1	2	26	34	352
2014	Unilingual English	6	22	38	24	8	1	1	32	29	269
2014	Either English or French	6	21	41	15	11	0	6	27	29	34
2011	Bilingual	11	23	35	19	8	1	2	28	36	369
2011	Unilingual English	11	31	33	16	6	0	3	23	43	291
2011	Either English or French	3	15	42	18	9	0	12	31	21	33
2008	Bilingual	14	34	31	14	6	0	2	20	49	317
2008	Unilingual English	13	33	32	14	7	0	1	21	46	228
2008	Either English or French	10	17	38	21	10	0	3	32	29	29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	12	23	34	19	1	1	54	22	358
2019	Unilingual English	5	12	27	33	19	2	1	54	18	344
2017	Bilingual	3	10	24	30	24	3	5	59	15	396
2017	Unilingual English	4	12	22	37	19	3	3	60	16	344
2017	Either English or French	2	6	11	39	30	4	9	79	8	53
2014	Bilingual	3	10	23	35	23	1	5	61	14	351
2014	Unilingual English	3	8	23	40	22	2	1	64	12	268
2014	Either English or French	0	15	21	27	31	0	6	62	16	34
2011	Bilingual	5	10	20	33	25	2	4	62	16	371
2011	Unilingual English	6	14	29	28	17	1	6	48	21	291
2011	Either English or French	9	12	12	38	15	3	12	62	24	34
2008	Bilingual	6	20	31	25	15	1	2	41	27	316
2008	Unilingual English	13	21	34	18	13	0	1	31	34	228
2008	Either English or French	7	14	17	28	21	7	7	56	24	29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	27	32	18	7	1	2	26	41	364
2019	Unilingual English	14	23	35	20	7	1	1	27	37	345
2017	Bilingual	10	24	32	20	11	1	3	32	35	396
2017	Unilingual English	12	19	37	19	9	1	3	29	33	347
2017	Either English or French	11	12	21	27	20	4	5	51	25	55
2014	Bilingual	14	29	31	18	5	1	1	24	44	351
2014	Unilingual English	17	22	34	17	8	1	1	26	39	269
2014	Either English or French	18	30	29	5	8	3	6	15	53	34
2011	Bilingual	18	26	28	15	9	1	4	25	45	372
2011	Unilingual English	21	27	26	14	10	0	3	24	49	290
2011	Either English or French	15	24	29	18	3	3	9	23	43	34
2008	Bilingual	17	28	26	16	10	1	2	27	46	317
2008	Unilingual English	21	24	26	19	7	1	2	26	46	228
2008	Either English or French	21	14	24	24	10	0	7	37	37	29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	5	12	40	29	13	0	1	42	18	362
2019	Unilingual English	2	10	33	36	17	1	1	54	13	344
2017	Bilingual	3	14	38	28	14	1	2	43	18	393
2017	Unilingual English	4	11	32	35	15	1	2	52	16	344
2017	Either English or French	2	13	18	35	25	2	5	65	16	54
2014	Bilingual	7	15	37	28	12	1	1	40	23	348
2014	Unilingual English	6	13	30	34	16	0	1	51	19	269
2014	Either English or French	6	9	36	27	16	3	3	46	16	34
2011	Bilingual	8	17	30	29	12	1	2	43	26	370
2011	Unilingual English	8	14	33	28	13	0	3	42	23	290
2011	Either English or French	6	6	33	24	21	0	9	50	13	33
2008	Bilingual	10	19	35	23	9	1	2	34	30	317
2008	Unilingual English	7	16	31	33	12	0	1	46	23	226
2008	Either English or French	3	7	28	41	14	3	3	59	11	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	20	29	20	12	1	2	32	38	363
2019	Unilingual English	13	24	27	20	12	1	2	33	38	343
2017	Bilingual	10	18	30	24	14	1	3	40	29	394
2017	Unilingual English	15	18	26	25	12	2	2	39	34	347
2017	Either English or French	0	20	18	28	25	2	7	58	22	54
2014	Bilingual	14	19	32	21	9	1	4	32	35	351
2014	Unilingual English	11	17	25	32	12	2	2	46	29	268
2014	Either English or French	6	15	26	30	17	0	6	50	22	34
2011	Bilingual	10	23	28	23	12	1	3	37	34	371
2011	Unilingual English	10	20	30	25	10	1	4	37	31	291
2011	Either English or French	9	9	18	32	15	0	18	57	21	34
2008	Bilingual	15	20	28	22	12	0	2	35	36	315
2008	Unilingual English	13	25	26	21	11	1	2	33	40	228
2008	Either English or French	3	7	41	31	14	0	3	46	11	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	17	25	27	17	2	2	46	28	364
2019	Unilingual English	6	14	27	33	17	1	2	51	20	344
2017	Bilingual	4	14	27	27	20	2	6	51	20	396
2017	Unilingual English	7	13	25	29	19	4	4	52	21	347
2017	Either English or French	0	5	26	25	27	7	9	63	6	54
2014	Bilingual	2	7	22	35	27	2	5	67	10	352
2014	Unilingual English	3	4	22	39	26	2	5	70	7	269
2014	Either English or French	3	3	18	45	20	3	8	73	7	34
2011	Bilingual	4	9	19	33	26	2	7	65	14	369
2011	Unilingual English	2	6	26	38	20	2	6	64	8	290
2011	Either English or French	0	3	15	35	26	3	18	78	4	34
2008	Bilingual	8	14	23	32	17	2	4	52	24	316
2008	Unilingual English	9	16	32	23	14	2	4	39	26	228
2008	Either English or French	3	7	34	21	21	7	7	48	12	29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	18	35	21	9	1	1	31	33	360
2019	Unilingual English	12	21	34	22	8	2	1	31	34	345
2017	Bilingual	7	18	35	22	11	2	3	36	28	395
2017	Unilingual English	12	17	35	19	11	3	3	32	31	350
2017	Either English or French	5	20	21	18	27	2	7	49	27	55
2014	Bilingual	10	22	36	19	9	2	3	30	33	352
2014	Unilingual English	11	21	33	25	8	1	2	33	33	269
2014	Either English or French	15	24	29	9	14	0	9	26	43	34

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	19	35	22	12	1	1	35	29	364
2019	Unilingual English	10	19	33	22	15	0	1	37	29	344

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	21	7	8	4	0	0	80	13	364
2019	Unilingual English	68	13	8	1	3	0	7	87	4	347
2017	Bilingual	61	18	8	9	4	0	1	80	13	397
2017	Unilingual English	73	14	5	3	2	0	4	90	5	351
2017	Either English or French	83	7	3	0	0	2	5	96	0	56
2014	Bilingual	63	17	6	8	5	0	0	81	13	352
2014	Unilingual English	79	9	6	3	2	0	2	90	4	267
2014	Either English or French	65	21	5	3	3	0	3	88	6	34
2011	Bilingual	58	19	8	7	8	0	1	77	15	372
2011	Unilingual English	71	10	8	3	2	0	6	86	5	291
2011	Either English or French	74	12	9	3	0	0	3	88	3	34
2008	Bilingual	52	18	7	8	11	0	3	73	20	316
2008	Unilingual English	69	13	7	2	4	0	5	87	6	228
2008	Either English or French	66	14	10	0	3	0	7	85	4	29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	31	12	12	8	5	2	66	21	364
2019	Unilingual English	20	33	18	12	10	5	2	57	24	344
2017	Bilingual	30	34	14	8	6	4	3	69	16	397
2017	Unilingual English	21	36	14	12	9	5	3	62	22	352
2017	Either English or French	35	30	12	3	5	9	5	76	10	56
2014	Bilingual	30	31	15	11	9	2	2	63	21	352
2014	Unilingual English	26	30	16	12	10	3	2	59	24	268
2014	Either English or French	23	29	12	21	12	3	0	54	34	34

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	26	10	8	6	0	0	76	14	361
2019	Unilingual English	40	27	10	13	9	1	0	68	22	346
2017	Bilingual	49	30	8	7	4	1	0	81	11	397
2017	Unilingual English	38	31	8	13	8	1	1	70	22	352
2017	Either English or French	53	24	7	7	5	0	3	80	13	56
2014	Bilingual	43	28	11	11	7	0	0	72	18	352
2014	Unilingual English	35	30	12	12	10	0	0	65	22	268
2014	Either English or French	29	38	3	21	9	0	0	67	30	34

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	32	7	8	4	0	82	11	364
2019	Unilingual English	38	37	7	14	3	0	76	17	346
2017	Bilingual	49	36	7	5	2	0	85	8	395
2017	Unilingual English	39	40	8	9	4	0	79	13	351
2017	Either English or French	57	28	9	2	2	2	87	4	55
2014	Bilingual	43	37	9	7	4	0	80	11	352
2014	Unilingual English	41	36	9	9	5	0	77	14	268
2014	Either English or French	22	45	6	24	3	0	67	27	34

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	37	10	4	3	1	0	83	7	362
2019	Unilingual English	38	41	13	5	3	0	0	79	8	345

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	22	11	2	1	1	3	85	3	363
2019	Unilingual English	52	28	11	4	2	1	1	82	7	347

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	24	10	6	7	1	1	76	14	363
2019	Unilingual English	41	29	11	12	5	1	0	71	17	346
2017	Bilingual	44	37	10	5	3	0	1	82	8	397
2017	Unilingual English	42	35	8	9	5	1	0	77	14	352
2017	Either English or French	63	17	9	5	3	0	2	82	9	56
2014	Bilingual	45	30	11	7	6	0	1	76	13	352
2014	Unilingual English	38	36	8	12	5	1	0	74	18	268
2014	Either English or French	34	33	15	15	3	0	0	67	18	34
2011	Bilingual	39	32	10	12	6	0	1	71	18	373
2011	Unilingual English	29	37	12	11	9	0	1	67	21	292
2011	Either English or French	27	24	27	12	9	0	0	52	21	33
2008	Bilingual	36	33	12	12	6	0	1	70	18	317
2008	Unilingual English	28	31	13	15	11	1	1	60	27	226
2008	Either English or French	28	38	10	10	7	3	3	70	19	29

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	26	10	4	5	3	1	80	9	364
2019	Unilingual English	45	28	10	8	6	1	1	75	15	346
2017	Bilingual	53	27	9	4	2	2	2	84	7	397
2017	Unilingual English	47	30	8	8	4	2	1	79	12	350
2017	Either English or French	58	27	7	2	2	3	2	89	4	56
2014	Bilingual	51	29	7	7	5	1	0	81	12	352
2014	Unilingual English	44	29	11	8	6	0	1	75	14	269
2014	Either English or French	34	33	15	6	9	3	0	69	15	34
2011	Bilingual	48	29	9	6	5	2	1	80	11	371
2011	Unilingual English	34	34	12	9	7	3	1	71	17	292
2011	Either English or French	36	33	12	6	6	3	3	74	13	33
2008	Bilingual	41	29	13	9	4	3	1	72	14	316
2008	Unilingual English	38	24	16	9	8	3	1	65	18	226
2008	Either English or French	34	41	14	3	7	0	0	76	10	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	21	12	9	5	0	0	75	13	361
2019	Unilingual English	44	30	11	9	5	1	0	75	14	344
2017	Bilingual	51	29	9	6	3	0	1	82	10	397
2017	Unilingual English	45	34	7	6	6	1	1	81	12	350
2017	Either English or French	55	28	10	2	3	0	2	84	5	56
2014	Bilingual	51	29	9	6	5	0	1	80	11	352
2014	Unilingual English	42	32	11	11	5	0	0	74	16	268
2014	Either English or French	37	33	9	9	9	0	3	72	19	34
2011	Bilingual	44	32	9	9	6	0	1	76	15	371
2011	Unilingual English	32	33	10	16	7	1	0	66	23	291
2011	Either English or French	21	35	29	15	0	0	0	56	15	34
2008	Bilingual	42	26	13	12	6	1	0	69	18	315
2008	Unilingual English	31	35	12	12	8	0	1	67	21	226
2008	Either English or French	31	34	7	14	10	0	3	68	25	29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	13	6	3	3	0	0	88	5	360
2019	Unilingual English	76	8	5	1	1	0	9	92	2	343
2017	Bilingual	72	16	4	4	1	0	2	89	6	395
2017	Unilingual English	80	11	3	1	0	0	5	96	1	351
2017	Either English or French	81	7	5	0	0	0	7	94	0	56
2014	Bilingual	78	12	3	5	1	0	1	91	7	352
2014	Unilingual English	81	9	3	2	2	0	3	93	3	269
2014	Either English or French	79	15	3	0	0	0	3	97	0	34
2011	Bilingual	73	12	5	4	5	0	1	86	9	372
2011	Unilingual English	78	9	5	1	0	1	5	93	1	292
2011	Either English or French	74	15	9	0	0	0	3	91	0	34
2008	Bilingual	72	11	5	6	4	0	2	85	10	316
2008	Unilingual English	80	8	4	0	2	0	5	93	2	226
2008	Either English or French	83	7	3	0	0	3	3	96	0	29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	21	8	5	2	3	2	84	8	363
2019	Unilingual English	58	23	7	6	4	1	1	83	10	345
2017	Bilingual	48	26	7	7	4	2	5	81	12	397
2017	Unilingual English	48	26	8	8	6	2	3	78	14	352
2017	Either English or French	56	18	11	5	2	7	2	80	8	55
2014	Bilingual	51	20	10	5	8	1	5	75	14	352
2014	Unilingual English	56	19	6	8	9	2	1	77	17	269
2014	Either English or French	43	18	6	18	15	0	0	61	33	34
2011	Bilingual	46	25	9	7	7	2	4	76	15	373
2011	Unilingual English	50	26	9	7	6	1	1	78	13	292
2011	Either English or French	47	29	9	9	3	0	3	79	12	34

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	18	7	4	2	1	1	86	7	364
2019	Unilingual English	57	21	11	5	4	2	1	79	9	346
2017	Bilingual	60	23	7	4	3	2	1	85	7	395
2017	Unilingual English	54	23	11	6	4	1	0	79	11	351
2017	Either English or French	69	14	10	2	3	0	2	84	5	56

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	21	10	5	6	0	1	79	11	364
2019	Unilingual English	48	28	10	8	6	0	1	76	14	346
2017	Bilingual	54	27	8	5	4	1	1	83	9	395
2017	Unilingual English	48	29	10	7	6	0	1	78	13	351
2017	Either English or French	65	16	10	3	3	0	2	82	7	56
2014	Bilingual	52	25	10	8	4	0	0	78	12	351
2014	Unilingual English	46	31	7	8	6	1	0	78	15	269
2014	Either English or French	40	30	12	9	9	0	0	70	18	34

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	40	8	14	2	2	0	76	16	106
2019	Unilingual English	10	60	10	10	10	0	0	70	20	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	34	16	12	7	2	0	64	20	363
2019	Unilingual English	28	32	18	11	6	5	0	63	18	346
2017	Bilingual	20	37	19	14	7	4	0	58	22	395
2017	Unilingual English	24	34	16	13	8	6	0	61	21	352
2017	Either English or French	54	23	4	11	4	4	2	81	15	55
2014	Bilingual	21	33	17	18	8	3	0	55	27	352
2014	Unilingual English	19	31	22	15	7	6	0	54	23	269
2014	Either English or French	31	30	12	21	3	3	0	63	25	34
2011	Bilingual	29	29	18	11	7	5	1	62	19	373
2011	Unilingual English	18	31	24	10	7	10	1	55	19	292
2011	Either English or French	26	15	35	3	6	12	3	48	10	34

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	35	16	15	8	1	0	61	23	361
2019	Unilingual English	22	33	20	15	8	2	0	56	23	346
2017	Bilingual	25	37	19	11	7	1	0	62	19	396
2017	Unilingual English	19	36	19	15	9	3	0	56	24	351
2017	Either English or French	49	24	14	5	5	0	2	75	11	56
2014	Bilingual	23	35	20	14	8	0	0	59	22	352
2014	Unilingual English	16	34	24	18	9	0	0	50	26	269
2014	Either English or French	29	26	18	24	3	0	0	55	27	34
2011	Bilingual	32	30	19	9	8	2	1	64	17	371
2011	Unilingual English	15	36	16	20	12	2	0	52	32	292
2011	Either English or French	29	24	21	9	12	6	0	56	22	34
2008	Bilingual	24	34	18	13	9	2	1	59	22	316
2008	Unilingual English	14	31	20	15	15	4	0	47	32	227
2008	Either English or French	34	34	10	3	17	0	0	69	21	29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	31	23	15	8	3	0	52	24	362
2019	Unilingual English	14	28	26	17	10	5	0	44	28	347
2017	Bilingual	19	35	20	13	7	5	0	58	21	396
2017	Unilingual English	14	33	19	19	9	6	0	50	30	351
2017	Either English or French	35	33	14	3	5	7	2	75	10	56
2014	Bilingual	16	34	24	16	8	2	0	51	25	352
2014	Unilingual English	9	32	23	21	10	5	0	44	32	269
2014	Either English or French	29	23	18	21	6	3	0	54	28	34
2011	Bilingual	19	40	19	13	7	2	0	60	20	373
2011	Unilingual English	9	32	19	22	12	7	0	44	37	290
2011	Either English or French	18	26	26	12	9	9	0	48	23	34
2008	Bilingual	13	39	16	17	10	4	0	54	28	316
2008	Unilingual English	5	23	22	25	18	7	0	31	45	226
2008	Either English or French	21	28	10	17	17	3	3	52	37	29

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	36	15	17	8	2	0	58	26	363
2019	Unilingual English	19	31	21	17	9	3	0	52	27	347
2017	Bilingual	25	38	18	12	6	1	0	63	18	394
2017	Unilingual English	19	33	19	16	10	4	0	54	26	351
2017	Either English or French	39	26	14	7	7	5	2	70	15	56
2014	Bilingual	19	36	17	18	10	0	0	56	28	352
2014	Unilingual English	13	32	19	23	11	1	0	46	35	269
2014	Either English or French	29	23	18	18	9	3	0	54	28	34
2011	Bilingual	17	41	16	18	8	1	0	59	25	372
2011	Unilingual English	10	32	17	23	16	2	0	43	39	291
2011	Either English or French	15	35	26	9	9	6	0	53	19	34
2008	Bilingual	16	29	18	26	11	0	0	45	37	317
2008	Unilingual English	8	27	15	28	19	2	0	36	48	228
2008	Either English or French	14	52	7	7	21	0	0	66	28	29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	24	19	14	4	2	1	62	19	362
2019	Unilingual English	39	27	12	4	2	14	1	78	8	346

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	39	9	6	2	0	0	82	9	363
2019	Unilingual English	34	40	15	8	1	0	0	75	9	347
2017	Bilingual	48	39	10	3	0	0	0	87	3	396
2017	Unilingual English	39	38	12	8	2	1	0	78	10	352
2017	Either English or French	48	33	9	7	0	2	2	84	7	56
2014	Bilingual	49	37	9	4	1	1	0	87	4	352
2014	Unilingual English	34	37	14	8	5	2	0	72	14	269
2014	Either English or French	49	24	18	6	3	0	0	73	9	34
2011	Bilingual	45	37	9	5	4	0	0	82	9	373
2011	Unilingual English	32	39	13	10	5	1	0	72	15	291
2011	Either English or French	35	32	21	12	0	0	0	68	12	34

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	38	19	20	6	1	0	55	26	363
2019	Unilingual English	10	31	23	23	11	1	1	42	35	345

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	35	12	5	3	1	1	80	8	362
2019	Unilingual English	33	42	11	7	5	2	1	77	11	347
2017	Bilingual	52	34	6	4	2	2	0	88	6	395
2017	Unilingual English	41	35	13	5	3	3	1	78	8	350
2017	Either English or French	45	36	7	2	5	2	4	85	8	55
2014	Bilingual	54	34	5	2	2	1	0	90	5	352
2014	Unilingual English	42	34	11	6	4	2	1	79	10	269
2014	Either English or French	44	35	12	6	3	0	0	79	9	34
2011	Bilingual	48	30	8	6	5	2	1	80	11	369
2011	Unilingual English	37	37	10	7	4	3	1	78	12	289
2011	Either English or French	38	15	15	15	6	9	3	60	23	34
2008	Bilingual	45	31	10	7	5	1	1	78	12	317
2008	Unilingual English	33	34	15	8	8	1	1	69	16	227
2008	Either English or French	41	24	10	7	14	3	0	68	21	29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	36	16	6	3	0	0	75	9	361
2019	Unilingual English	29	41	16	8	5	1	0	71	13	343

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	23	22	12	10	6	2	52	24	363
2019	Unilingual English	16	26	17	17	15	7	2	46	35	346
2017	Bilingual	22	26	20	13	10	7	2	53	26	397
2017	Unilingual English	18	19	19	19	16	6	1	40	39	351
2017	Either English or French	35	26	12	5	5	10	5	73	12	56
2014	Bilingual	25	22	16	15	15	6	2	50	32	352
2014	Unilingual English	15	26	16	16	14	12	1	47	34	269
2014	Either English or French	23	21	18	18	12	5	3	48	33	34
2011	Bilingual	21	19	19	10	12	13	6	50	27	371
2011	Unilingual English	11	25	23	16	9	15	1	42	30	290
2011	Either English or French	21	9	29	9	6	24	3	40	20	34

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	38	13	12	6	1	0	69	18	364
2019	Unilingual English	20	34	17	16	12	1	0	54	28	347
2017	Bilingual	49	32	8	5	4	2	0	83	9	396
2017	Unilingual English	33	34	14	11	6	1	1	68	18	352
2017	Either English or French	50	28	7	9	2	2	2	82	11	55
2014	Bilingual	45	31	9	7	7	1	1	77	14	352
2014	Unilingual English	26	33	14	15	11	1	0	60	26	269
2014	Either English or French	22	39	15	21	3	0	0	61	24	34
2011	Bilingual	40	32	11	8	7	2	0	73	15	371
2011	Unilingual English	27	36	13	12	11	1	0	64	23	291
2011	Either English or French	35	15	21	15	3	6	6	57	20	34
2008	Bilingual	31	39	13	10	6	1	0	70	16	315
2008	Unilingual English	21	32	18	16	13	0	0	53	30	226
2008	Either English or French	24	45	14	7	10	0	0	69	17	29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	24	16	16	20	1	1	47	37	364
2019	Unilingual English	14	23	16	20	22	2	3	39	44	347
2017	Bilingual	24	28	16	13	15	1	2	54	30	396
2017	Unilingual English	16	25	15	19	19	3	3	44	40	351
2017	Either English or French	37	23	12	12	9	3	3	64	23	56
2014	Bilingual	21	25	17	14	18	1	4	48	34	352
2014	Unilingual English	15	19	16	21	25	1	3	35	48	269
2014	Either English or French	17	20	18	15	21	9	0	41	40	34
2011	Bilingual	16	26	16	19	17	2	4	45	38	371
2011	Unilingual English	13	24	16	19	24	2	2	39	45	289
2011	Either English or French	18	24	15	18	12	3	12	48	34	34
2008	Bilingual	15	36	15	15	15	2	3	54	31	317
2008	Unilingual English	14	29	12	14	28	1	1	44	43	228
2008	Either English or French	21	28	24	10	17	0	0	48	28	29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	23	10	3	1	1	3	85	5	364
2019	Unilingual English	58	22	12	3	2	1	3	83	5	347

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	69	9	3	2	1	2	12	92	4	364
2019	Unilingual English	44	16	13	9	6	4	8	68	17	347

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	21	12	5	2	1	2	81	7	362
2019	Unilingual English	38	31	15	7	5	2	2	72	12	347

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	17	13	7	2	4	3	77	10	362
2019	Unilingual English	38	26	17	8	6	3	3	67	14	346

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	65	12	6	4	4	5	5	85	8	364
2019	Unilingual English	43	18	12	10	9	3	4	66	21	344

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	69	11	9	4	3	2	2	83	8	363
2019	Unilingual English	70	14	6	2	3	2	3	89	5	345

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	8	5	2	3	3	4	89	5	361
2019	Unilingual English	72	10	5	3	3	5	3	88	6	346

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	81	4	2	1	0	1	10	97	1	364
2019	Unilingual English	76	7	3	1	1	3	7	94	2	344

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	39	16	10	3	1	0	70	14	362
2019	Unilingual English	19	44	17	11	5	3	1	65	17	346
2017	Bilingual	28	39	19	7	4	3	0	69	11	396
2017	Unilingual English	21	41	18	12	5	3	1	64	17	349
2017	Either English or French	37	34	16	9	0	3	2	74	9	56

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	37	14	6	2	1	0	78	8	362
2019	Unilingual English	35	42	10	7	3	2	0	79	11	343
2017	Bilingual	46	38	9	3	1	2	0	86	5	395
2017	Unilingual English	37	41	11	6	2	2	0	80	8	350
2017	Either English or French	56	24	12	2	0	2	3	85	2	56
2014	Bilingual	50	31	10	5	3	1	0	82	8	352
2014	Unilingual English	42	35	11	8	3	1	0	78	11	269
2014	Either English or French	52	30	6	9	3	0	0	82	12	34
2011	Bilingual	46	35	9	5	3	2	1	83	8	371
2011	Unilingual English	33	35	18	7	3	3	0	71	11	291
2011	Either English or French	35	41	12	3	6	3	0	79	9	34

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	31	14	4	1	3	0	81	5	361
2019	Unilingual English	42	36	12	3	1	5	1	82	5	347
2017	Bilingual	50	31	12	3	1	3	0	84	4	395
2017	Unilingual English	42	34	13	4	2	4	1	80	6	352
2017	Either English or French	59	20	12	2	2	4	2	83	4	55
2014	Bilingual	52	32	10	2	1	1	1	86	4	352
2014	Unilingual English	46	33	11	5	2	3	0	81	7	269
2014	Either English or French	66	22	6	0	0	6	0	93	0	33

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	34	8	4	1	0	0	87	5	363
2019	Unilingual English	46	36	11	4	3	0	0	83	7	346
2017	Bilingual	53	33	8	4	2	0	0	86	5	397
2017	Unilingual English	45	35	10	7	2	1	0	81	9	352
2017	Either English or French	63	30	3	2	0	0	2	95	2	56
2014	Bilingual	55	33	7	3	2	0	0	88	5	352
2014	Unilingual English	49	33	7	8	2	0	0	83	10	269
2014	Either English or French	40	42	9	9	0	0	0	82	9	34
2011	Bilingual	52	34	6	4	2	1	0	87	7	372
2011	Unilingual English	40	37	12	7	3	0	0	78	10	290
2011	Either English or French	53	26	12	6	3	0	0	79	9	34
2008	Bilingual	42	37	13	6	3	0	0	78	9	317
2008	Unilingual English	35	37	15	8	4	1	0	73	12	228
2008	Either English or French	45	41	14	0	0	0	0	86	0	29

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	32	14	5	2	1	0	79	7	362
2019	Unilingual English	39	30	18	7	5	1	0	70	13	346
2017	Bilingual	51	31	12	3	2	1	0	82	5	396
2017	Unilingual English	41	31	16	7	5	0	0	72	13	349
2017	Either English or French	60	23	16	0	0	0	2	84	0	56
2014	Bilingual	47	36	10	5	2	0	0	83	7	352
2014	Unilingual English	29	38	19	7	6	0	0	68	13	269
2014	Either English or French	37	33	9	18	3	0	0	70	21	34
2011	Bilingual	49	31	12	5	3	1	0	81	7	370
2011	Unilingual English	25	37	22	11	4	1	0	63	15	292
2011	Either English or French	45	30	21	0	3	0	0	76	3	33

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	36	13	7	2	1	0	78	9	361
2019	Unilingual English	35	36	13	12	4	0	0	72	15	345
2017	Bilingual	49	33	10	5	2	0	0	82	7	397
2017	Unilingual English	35	38	13	10	4	0	0	73	14	351
2017	Either English or French	61	27	9	2	0	0	2	89	2	55
2014	Bilingual	47	33	11	7	2	0	0	80	9	351
2014	Unilingual English	32	37	15	12	4	0	0	69	16	269
2014	Either English or French	35	38	15	9	3	0	0	73	12	34
2011	Bilingual	48	33	11	5	3	0	0	81	8	370
2011	Unilingual English	27	40	15	13	4	0	0	68	17	292
2011	Either English or French	50	21	15	9	6	0	0	71	15	34
2008	Bilingual	44	35	10	7	4	0	0	79	11	317
2008	Unilingual English	27	42	12	12	6	0	0	69	19	227
2008	Either English or French	37	37	11	4	11	0	0	74	15	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	26	18	12	6	1	0	64	18	363
2019	Unilingual English	33	26	17	12	8	4	1	62	20	347
2017	Bilingual	41	27	16	7	5	3	0	70	13	396
2017	Unilingual English	31	28	14	14	8	4	2	62	23	351
2017	Either English or French	48	23	14	7	2	3	3	76	9	56
2014	Bilingual	41	28	14	10	5	2	0	71	15	352
2014	Unilingual English	32	25	18	13	7	3	1	60	21	269
2014	Either English or French	26	38	18	18	0	0	0	64	18	34
2011	Bilingual	39	27	15	8	7	3	0	69	16	372
2011	Unilingual English	26	31	16	16	8	3	1	58	25	292
2011	Either English or French	44	26	21	3	6	0	0	71	9	34
2008	Bilingual	38	27	17	8	7	3	1	67	15	317
2008	Unilingual English	31	25	19	12	6	7	0	60	20	228
2008	Either English or French	28	38	10	7	10	3	3	70	19	29

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	31	36	33	364
2019	Unilingual English	24	39	36	347
2017	Bilingual	27	40	32	397
2017	Unilingual English	26	39	36	351
2017	Either English or French	23	30	47	56
2014	Bilingual	23	41	36	352
2014	Unilingual English	19	42	39	269
2014	Either English or French	32	36	32	34
2011	Bilingual	25	44	31	372
2011	Unilingual English	20	45	35	292
2011	Either English or French	26	41	32	34

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	14	22	48	5	4	5	114
2019	Unilingual English	17	16	32	11	18	6	83
2017	Bilingual	20	24	36	5	8	6	109
2017	Unilingual English	20	25	21	11	18	6	90
2017	Either English or French	8	8	15	0	70	0	12
2014	Bilingual	21	34	36	6	9999	4	81
2014	Unilingual English	19	14	29	27	9999	12	52
2014	Either English or French	19	36	28	17	9999	0	11
2011	Bilingual	16	23	40	12	9999	9	94
2011	Unilingual English	33	23	28	14	9999	2	57

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	45	8	2	1	1	7	89	2	363
2019	Unilingual English	37	44	9	5	1	2	2	84	6	346

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	22	7	1	1	4	8	90	3	362
2019	Unilingual English	52	25	9	3	1	9	2	86	5	346

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	361
2019	Unilingual English	13	87	345

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	61	39	44
2019	Unilingual English	66	34	44

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	55	45	44
2019	Unilingual English	50	50	44

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	44
2019	Unilingual English	0	100	44

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	43
2019	Unilingual English	42	58	43

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	43
2019	Unilingual English	44	56	43

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	43
2019	Unilingual English	49	51	43

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	38	62	43
2019	Unilingual English	58	42	43

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	43
2019	Unilingual English	44	56	43

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	44	56	43
2019	Unilingual English	47	53	43

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	39	61	43
2019	Unilingual English	30	70	43

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	43
2019	Unilingual English	0	100	43

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	43
2019	Unilingual English	12	88	43

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	43
2019	Unilingual English	44	56	43

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	43
2019	Unilingual English	26	74	43

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	70	30	43
2019	Unilingual English	55	45	42

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	43
2019	Unilingual English	33	67	42

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	43
2019	Unilingual English	21	79	42

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	43
2019	Unilingual English	21	79	42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	361
2019	Unilingual English	17	83	345

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	19	15	11	7	23	5	54	25	363
2019	Unilingual English	16	13	18	10	10	25	7	43	30	346
2017	Bilingual	19	17	19	7	5	27	6	54	18	395
2017	Unilingual English	14	14	18	11	9	26	9	43	30	352
2017	Either English or French	21	19	16	2	2	28	12	67	6	56
2014	Bilingual	21	19	16	10	8	20	7	54	24	351
2014	Unilingual English	17	14	19	9	9	25	8	45	26	269
2014	Either English or French	12	18	15	9	6	29	11	50	25	34

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	31	13	9	4	5	1	73	13	362
2019	Unilingual English	31	29	17	8	6	9	1	66	15	346
2017	Bilingual	34	32	17	6	2	8	1	72	9	396
2017	Unilingual English	27	30	17	10	5	10	1	65	16	351
2017	Either English or French	51	28	5	3	0	10	2	90	4	56
2014	Bilingual	37	32	14	8	4	5	0	73	13	352
2014	Unilingual English	29	33	16	7	6	8	1	68	15	269
2014	Either English or French	35	23	12	9	3	15	3	71	15	34
2011	Bilingual	39	32	15	5	3	6	0	76	8	372
2011	Unilingual English	27	36	15	10	4	9	0	68	15	290
2011	Either English or French	32	32	15	3	3	12	3	76	7	34

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	363
2019	Unilingual English	9	91	345

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	36	64	22
2019	Unilingual English	44	56	30

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	22
2019	Unilingual English	0	100	30

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	39	61	21
2019	Unilingual English	42	58	29

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	38	62	21
2019	Unilingual English	53	47	29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	21
2019	Unilingual English	0	100	29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	21
2019	Unilingual English	0	100	29

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	21
2019	Unilingual English	27	73	27

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	21
2019	Unilingual English	58	42	27

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	362
2019	Unilingual English	10	90	346

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	14	16	5	3	29	8	63	12	363
2019	Unilingual English	19	17	17	4	5	31	8	58	15	346
2017	Bilingual	23	15	15	1	3	36	7	66	7	396
2017	Unilingual English	16	13	16	5	2	41	7	57	13	351
2017	Either English or French	24	14	14	0	0	33	14	73	0	56
2014	Bilingual	24	16	17	2	2	30	8	66	6	352
2014	Unilingual English	15	13	20	4	3	36	9	52	12	269
2014	Either English or French	29	18	12	0	0	26	14	80	0	34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	28	13	4	2	7	2	79	7	362
2019	Unilingual English	37	25	16	6	4	12	1	71	11	346
2017	Bilingual	40	29	13	3	2	13	1	80	5	395
2017	Unilingual English	33	30	15	3	2	15	2	76	6	349
2017	Either English or French	44	23	12	0	0	14	7	85	0	56
2014	Bilingual	40	30	16	1	1	10	1	78	3	352
2014	Unilingual English	33	30	13	5	2	15	2	76	8	268
2014	Either English or French	37	30	9	0	0	21	3	88	0	34
2011	Bilingual	45	32	9	3	2	9	0	85	5	372
2011	Unilingual English	35	38	13	4	1	9	0	80	6	291
2011	Either English or French	35	32	18	0	3	12	0	77	3	34

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	25	9	6	4	0	1	81	10	360
2019	Unilingual English	48	23	15	7	5	1	1	73	12	345
2017	Bilingual	48	26	15	5	2	1	4	77	8	394
2017	Unilingual English	36	33	16	7	4	0	3	72	11	348
2017	Either English or French	42	25	21	2	5	0	5	70	7	56

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	33	23	14	11	0	1	51	25	364
2019	Unilingual English	18	32	24	14	10	1	1	51	24	345
2017	Bilingual	15	31	29	13	12	0	0	46	25	397
2017	Unilingual English	17	30	26	15	10	1	1	48	26	350
2017	Either English or French	31	30	23	5	5	2	3	65	11	56

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	31	20	9	7	1	1	62	17	361
2019	Unilingual English	29	41	18	7	4	1	1	70	12	346
2017	Bilingual	24	36	22	12	5	0	1	61	17	396
2017	Unilingual English	26	39	19	10	3	1	2	67	14	349
2017	Either English or French	39	30	18	7	2	2	2	72	9	55

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	26	22	14	15	1	1	48	29	363
2019	Unilingual English	21	29	21	16	11	0	1	51	28	343
2017	Bilingual	20	29	23	13	12	2	2	50	26	394
2017	Unilingual English	24	25	22	13	12	2	2	50	27	350
2017	Either English or French	33	26	25	9	0	2	5	64	9	56

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	25	12	6	4	0	2	77	10	364
2019	Unilingual English	54	27	13	3	1	1	1	82	5	345
2017	Bilingual	41	27	16	7	4	1	5	71	12	395
2017	Unilingual English	44	30	13	5	3	1	4	78	8	348
2017	Either English or French	63	21	7	4	0	2	4	89	4	55

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	33	16	8	7	1	1	69	14	364
2019	Unilingual English	37	32	15	8	6	0	1	70	15	343
2017	Bilingual	30	33	21	11	4	1	0	63	15	395
2017	Unilingual English	31	36	19	8	5	0	1	67	14	348
2017	Either English or French	39	30	16	5	4	2	4	74	9	55

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	34	20	6	6	0	1	68	11	364
2019	Unilingual English	23	41	17	10	6	1	1	66	17	345
2017	Bilingual	30	35	21	6	4	1	1	67	11	394
2017	Unilingual English	23	36	21	12	5	2	1	61	17	349
2017	Either English or French	40	25	18	9	4	0	5	68	13	55

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	36	19	10	7	0	1	64	16	363
2019	Unilingual English	23	36	20	14	5	0	1	60	19	345
2017	Bilingual	26	34	25	9	4	1	1	61	14	393
2017	Unilingual English	22	37	23	10	6	1	1	60	17	349
2017	Either English or French	39	25	21	5	2	2	5	69	8	55

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	33	18	9	7	0	1	65	17	361
2019	Unilingual English	23	37	18	13	8	1	0	61	20	346
2017	Bilingual	31	33	21	8	4	1	1	66	12	394
2017	Unilingual English	21	37	21	11	10	0	1	58	21	348
2017	Either English or French	41	29	14	7	5	2	2	72	13	55

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	23	18	7	6	1	0	69	13	364
2019	Unilingual English	38	28	15	7	11	1	1	66	19	343

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	31	19	5	4	0	1	72	9	360
2019	Unilingual English	35	34	18	7	3	1	2	71	10	344
2017	Bilingual	32	34	20	9	2	1	1	67	12	394
2017	Unilingual English	30	37	18	8	3	1	2	69	12	348
2017	Either English or French	44	34	7	7	2	2	4	83	9	55

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	18	10	3	1	0	2	85	5	359
2019	Unilingual English	58	25	10	3	2	1	1	84	5	345
2017	Bilingual	65	19	8	3	3	1	2	86	6	395
2017	Unilingual English	55	27	11	3	2	0	2	84	5	349
2017	Either English or French	66	21	5	4	2	0	2	89	5	55

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	79	9	3	1	0	1	7	95	1	360
2019	Unilingual English	75	13	3	1	1	1	6	94	2	342
2017	Bilingual	72	13	5	2	3	0	4	90	5	395
2017	Unilingual English	67	16	8	3	3	1	2	85	6	351
2017	Either English or French	86	7	3	0	2	0	2	95	2	56

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	7	4	3	0	1	85	8	361
2019	Unilingual English	68	10	8	5	5	2	3	82	10	345
2017	Bilingual	49	30	12	4	3	1	2	81	7	394
2017	Unilingual English	48	35	8	4	2	0	2	85	6	350
2017	Either English or French	69	21	9	0	0	0	2	91	0	56

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	14	5	2	1	79	7	358
2019	Unilingual English	45	32	12	5	4	2	79	9	346
2017	Bilingual	60	18	9	5	4	2	80	10	395
2017	Unilingual English	53	25	11	4	6	2	79	10	350
2017	Either English or French	74	9	9	2	3	3	86	5	56

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	20	8	6	6	0	1	79	12	359
2019	Unilingual English	57	19	11	4	6	0	1	77	11	343
2017	Bilingual	51	16	8	2	0	1	23	87	3	393
2017	Unilingual English	55	11	2	1	0	0	31	96	1	350
2017	Either English or French	74	7	3	0	0	0	16	96	0	56

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	15	6	4	1	26	85	6	359
2019	Unilingual English	59	8	2	0	1	30	96	1	344
2017	Bilingual	66	16	7	1	1	9	90	2	394
2017	Unilingual English	66	19	6	1	1	7	91	2	349
2017	Either English or French	80	7	4	0	2	7	94	2	55

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	69	16	6	1	1	0	6	91	2	361
2019	Unilingual English	67	18	6	2	1	0	6	91	3	346
2017	Bilingual	73	10	7	3	2	1	4	87	6	394
2017	Unilingual English	66	15	8	3	4	0	4	84	7	349
2017	Either English or French	74	10	7	2	3	0	3	87	5	56

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	14	6	4	3	0	2	88	6	361
2019	Unilingual English	70	15	5	3	5	1	2	87	8	346
2017	Bilingual	50	28	12	3	3	0	3	81	6	395
2017	Unilingual English	48	31	13	3	2	1	3	82	5	348
2017	Either English or French	52	25	12	2	5	0	3	80	7	56

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	27	9	1	2	0	1	88	3	359
2019	Unilingual English	57	26	11	3	1	0	3	85	4	343

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	40	31	11	5	0	0	53	15	364
2019	Unilingual English	15	35	33	12	4	0	0	50	17	347
2017	Bilingual	13	28	42	10	6	0	0	42	16	397
2017	Unilingual English	11	38	36	8	6	0	0	49	14	352
2017	Either English or French	17	41	35	2	2	2	2	60	4	56

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	21	35	27	8	0	1	36	29	361
2019	Unilingual English	9	17	39	26	8	0	0	34	27	344
2017	Bilingual	7	16	44	24	8	0	0	32	23	397
2017	Unilingual English	6	19	39	26	10	1	0	36	25	350
2017	Either English or French	5	11	41	22	16	2	4	40	17	55

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	33	9	4	1	0	0	86	5	361
2019	Unilingual English	35	44	11	5	2	3	0	81	7	346
2017	Bilingual	54	35	6	2	1	1	0	91	3	397
2017	Unilingual English	34	47	10	3	2	3	0	83	6	351
2017	Either English or French	42	46	2	2	0	3	5	96	2	56

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	37	13	10	5	1	0	72	15	360
2019	Unilingual English	25	40	16	10	6	3	0	67	17	346
2017	Bilingual	26	48	11	10	3	2	0	76	13	397
2017	Unilingual English	21	40	16	12	8	2	1	63	20	350
2017	Either English or French	32	44	14	3	2	3	2	80	6	56

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	363
2019	Unilingual English	13	87	345
2017	Bilingual	11	89	396
2017	Unilingual English	15	85	349
2014	Bilingual	10	90	351
2014	Unilingual English	12	88	269

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	84	16	44
2019	Unilingual English	83	17	44
2017	Bilingual	89	11	46
2017	Unilingual English	77	23	50
2014	Bilingual	77	23	34
2014	Unilingual English	87	13	32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	76	16	8	0	0	92	0	37
2019	Unilingual English	49	32	8	11	0	81	11	37
2017	Bilingual	58	24	2	10	5	83	15	41
2017	Unilingual English	53	29	7	10	0	83	10	38
2014	Bilingual	72	20	4	4	0	92	4	26
2014	Unilingual English	75	11	0	11	4	86	14	28

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	34	10	2	2	1	1	52	48	364
2019	Unilingual English	41	40	12	2	2	3	0	42	58	345
2017	Bilingual	53	30	9	4	1	3	1	55	45	397
2017	Unilingual English	48	27	10	4	3	6	2	52	48	350
2017	Either English or French	63	16	7	3	5	3	2	67	33	56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	173
2019	Unilingual English	31	69	193

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	78	22	171
2019	Unilingual English	84	16	193

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	24	10	7	3	1	6	77	11	171
2019	Unilingual English	28	28	19	7	4	2	12	66	13	193
2017	Bilingual	44	24	7	8	1	3	12	80	11	173
2017	Unilingual English	35	30	11	10	4	1	9	72	15	155
2017	Either English or French	28	33	6	0	6	6	22	85	8	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	14	8	8	7	8	35	60	26	171
2019	Unilingual English	17	16	18	9	2	5	32	53	17	192
2017	Bilingual	14	17	10	7	8	3	41	55	26	173
2017	Unilingual English	13	12	15	6	5	6	43	50	21	155
2017	Either English or French	11	22	0	11	11	11	33	60	40	18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	16	10	7	5	1	8	76	13	362
2019	Unilingual English	65	11	7	3	2	2	9	86	6	344

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment